4497letter 007 4497 008
User Manual: 007-4497-008
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January 2005 Dear Valued Customer, You are receiving this letter because you ordered the Asynchronous Personality Daemon (APD) media kit in conjunction with your purchase of the device driver license that supports devices listed in the table in this document with the intent to use them on SGI systems.This letter explains software distribution, software licensing, and software maintenance and support. The SGI Manufacturing Center distributes the APD product in Chippewa Falls, Wisconsin. The media kit you are receiving with this letter is APD 2.8. The drives added to this release are: IBM 3592, license codes SR4-35920100A and SR4-3592100, SONY DTF-2, license codes SR4-DTF20100 and SR4-DTF20100A, HP LTO-2 FC, license codes SR4-HLT20100 and SR4-HLT20100A. SGI In release APD 2.8, we now have the following Licenses: 1500 Crittenden Lane Mountain View Product Code License Description CA 94043-1351 SR4-98420100 9840 family of drives purchased from SGI price book SR4-98420100A 9840 family of drives not purchased from SGI price book SR4-CLT20100 Certance SCSI LTO-1 purchased from SGI price book SR4-CLT20100A Certance SCSI LTO-1 not purchased from SGI price book SR4-SDL20100 SDLT family of drives purchased from SGI price book SR4-SDL20100A SDLT family of drives not purchased from SGI price book SR4-ILT20100 IBM family of LTO drives purchased from SGI price book SR4-ILT20100A IBM family of LTO drives not purchased from SGI price book SR4-99420100 T9940 family of drives purchased from SGI price book SR4-99420100A T9940 family of drives not purchased from SGI price book SR4-35920100 IBM 3590 and 3592 drives purchased from SGI price book SR4-35920100A IBM 3590 and 3592 drives not purchased from SGI price book SR4-AIT20100 SONY AIT-3 drives purchased from SGI price book SR4-AIT20100A SONY AIT-3 drives not purchased from SGI price book SR4-HLT20100 HP family of LTD drives purchased from SGI price book SR4-HLT20100A HP family of LTD drives not purchased from SGI price book SR4-SAIT20100 SONY SAIT family of drives purchased from SGI price book SR4-SAIT20100A SONY SAIT family of drives not purchased from SGI price book SR4-DTF20100 SONY DTF2 GY-8240 drives purchased from SGI price book SR4-DTF20100A SONY DTF2 GY-8240 drives not purchased from SGI price book Tel 650.960.1980 January 2005 Page 2 Because you have purchased drives from the SGI price book or the appropriate drive license, you are entitled to APD product maintenance. Product maintenance is provided in the form of corrective product updates. Product updates can be ordered from the SGI Manufacturing Center. On certain occasions, we will contact all users by e-mail to inform them that an important product update is available. Product Support is also available. Product support means obtaining assistance from one of the SGI Support Centers for problems with configuring or executing the APD product. To obtain product support, you must have a support contract. Support contracts are obtained through your SGI sales representative. If you have problems with APD and you have a support contract, you can call your local Customer Support Center. For a list of Customer Support Centers, please see http://www.sgi.com/support/supportcenters.html. Regards, SGI Software Management Group Document Number 007-4497-008
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