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User Manual: 2010 Ford Focus Owners Manual | SERVICE MANUAL OWNERS

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Tire Warranty Guide
Contents:
Tire Limited Warranty 1
Continental and General 2
Goodyear and Dunlop 9
Kumho 14
Maxxis18
Michelin24
Pirelli 33
Tire Safety Information 37
The following is the Tire Limited Warranty from the Warranty
Information Booklet:
The originally equipped tires are warranted by the tire manufacturer.
I. To Get Warranty Service
To obtain warranty service, you are responsible for presenting the
unserviceable tire to any authorized dealer of the tire manufacturer in
the United States, Puerto Rico, U.S. Virgin Islands, Guam, Saipan, or
American Samoa. For the location of authorized tire dealers, refer to
your local telephone directory. Your Mazda Dealer may also assist you in
obtaining a warranty service from the tire manufacturer.
The following tire warranty information has been provided by and
published at the request of the tire manufacturer. Mazda makes no
representations about the warranties or information provided by tire
manufacturers.
1
CONTINENTAL TIRE NORTH AMERICA, INC. AND
CONTINENTAL TIRE CANADA, INC.
LIMITED WARRANTY AND ADJUSTMENT POLICY
FOR ORIGINAL EQUIPMENT PASSENGER CAR AND LIGHT TRUCK
TIRES (Including Temporary Spare Tires)
This Limited Warranty (“Limited Warranty”) and Adjustment Policy
(“Policy”) is issued by Continental Tire North America, Inc. and
Continental Tire Canada, Inc. (“Continental Tire”) and is
applicable for Continental/General Tire brand new vehicle original
equipment tires and is a promise of replacement under certain specified
conditions. This Limited Warranty and Policy applies to tires in normal
service displaying adjustable conditions (see Section 4) and does not
require the existence of a workmanship-or-material-related condition in
order to qualify for adjustment.
THIS LIMITED WARRANTY AND POLICY IS NOT A WARRANTY
THAT YOUR TIRE WILL NOT FAIL OR BECOME
UNSERVICEABLE IF NEGLECTED OR MISTREATED.
Continental Tire recommends that you carefully review this
guide, which contains important Limited Warranty and Policy
information. Continental Tire encourages you to also read the
important safety and maintenance information included in this
guide.
1. ELIGIBILITY
This Limited Warranty and Policy applies to the original owner of new
Continental/General Tire brand passenger car, light truck (“LT”) and
Temporary Spare tires that are the new vehicle original equipment tires
bearing the Continental/General Tire brand name and D.O.T. Tire
Identification Number, operated in normal service, and equipped on your
vehicle on which they were originally installed according to the vehicle
manufacturer’s recommendations (“Eligible Tires”).
2. WHAT IS THE ADJUSTMENT POLICY AND HOW LONG IS IT
APPLICABLE?
A. BASIC COVERAGE:
Eligible Tires are covered by this Limited Warranty and Policy for a
maximum of 72 months from the date of purchase determined by the
new vehicle registration date or new vehicle sales invoice showing date
2
of purchase. If an eligible Continental/General Tire brand passenger, light
truck, or Temporary Spare tire used in normal service, becomes
unserviceable from a condition other than those listed under Section 4
during the time or treadwear periods shown below, it will be replaced
with a comparable new Continental/General Tire brand tire according to
the following paragraphs (1) and (2).
(1) Free Replacement Policy
Time Treadwear
Passenger and
Light Truck
Tires
First 12 Months or First 2/32nds
(1.6 mm)
(Whichever comes first)
Mounting and balancing included free of charge.
Owner pays all applicable taxes,
excluding F.E.T. if in the U.S.
Temporary
Spare Tire
72 Months or First 1/32nd
(0.8 mm)
(Whichever comes first)
Mounting and balancing included free of charge.
Owner pays all applicable taxes.
(2) ‘‘Pro Rata Replacement Policy’
After the free replacement period expires, Continental/General Tire
brand passenger and light truck tires still may be eligible for a pro rata
replacement for 72 months from date of original purchase as follows: you
may purchase a new, comparable Continental/General Tire brand
replacement tire on a pro rata basis until the tread is worn down to the
treadwear indicators (2/32nds of an inch or 1.6 mm of tread remaining);
the tire tread is worn out at this point and the Basic Coverage of this
Limited Warranty and Policy ends, regardless of the time period
remaining. Owner pays all applicable taxes including, if in the U.S.,
F.E.T., mounting and balancing charges.
3
(3) TEMPORARY SPARE TIRES
A. BASIC COVERAGE
Continental/General Tire brand Temporary Spare tires are covered by
this Limited Warranty and Policy for a maximum of 72 months from date
of purchase.
If a Continental/General Tire brand Temporary Spare tire used in normal
service becomes unserviceable from a condition other than those listed
in Section 4 within the first 1/32nds of an inch (0.8 mm) of treadwear,
the tire will be replaced with a new Continental/General Tire brand
Temporary Spare free of charge, including mounting and balancing.
Owner pays all applicable taxes. After the first 1/32nd of an inch (0.8 mm)
of treadwear, the Limited Warranty and Policy coverage expires, no
adjustments will be made.
3. HOW A PRO RATA PRICE IS CALCULATED
The replacement tire price will be determined by multiplying the
percentage of the useable tread worn by the Dealers Selling Price
(excluding all applicable taxes) at the time of the adjustment or the
Continental/General Tire brand current published Adjustment Base Price,
whichever is lower. The usable tread is the original tread down to the
treadwear indicators (2/32nds of an inch or 1.6 mm of tread remaining).
The Adjustment Base Price is intended to fairly represent a Dealers
Selling Price for the same or comparable tire.
4. WHAT IS NOT COVERED BY THE ADJUSTMENT POLICY
A. THE FOLLOWING CONDITIONS ARE NOT COVERED:
Repairs: If a tire is returned under complaint and the reason for the tire’s
disablement is any way associated with a repair or with the situation that
led to the repair, the manufacturer’s warranty is invalidated.
Road Hazard: Any tire with road hazard damage, except for those
conditions and certain tire lines that fall within the terms of coverage
of the Road Hazard Coverage set forth in Section 4. This includes, but
is not limited to: cuts, snags, punctures, bruises, and impact breaks.
Ride/Vibration: Any ride/vibration complaint after the first 2/32nds
(1.6 mm) of an inch of treadwear or 12 months of service, whichever
comes first.
4
Improper operation or maintenance:
This includes, but is not limited to, effects caused by:
Improper tire inflation and/or improper load/speed practices:
These practices can cause excessive operational temperatures
and stresses that exceed the tire’s capabilites.
Improper or insufficient tire rotation: Any tire with premature or
irregular wear caused by failing to follow the recommended tire
rotation pattern and/or mileage intervals.
Damage due to:
Rim irregularities or rim damage
Snow chains
Vehicle mechanical problems, including brake problems and
vehicle wheel alignment
Extreme temperature exposure
Negligent and abusive driving such as tire spinning.
Improper tire storage
Automotive accident
Chemical corrosion or fire
Misuse or misapplication
Improper Mounting or Demounting
Alterations: such as adding a white inlay on blackwall, tread
regrooving, tire truing or siping, or adding sealant materials to the tire.
Weather checking/cracking: not covered after 48 months from the
date of manufacture.
B. General Exclusions
Tire(s) submitted for an adjustment as covered in the Basic Coverage of
Section 2A in service for longer than 72 months from date of purchase.
Tire(s) on any vehicle registered and normally operated outside the United
States and Canada. For tires on vehicles normally operated outside the
United States and Canada, see the nearest Continental/General Tire brand
tire dealer or distributor for local coverage.
Tire(s) transferred from the vehicle on which they were originally
installed are not covered.
Continental Tire does not offer tread wearout coverage up to a
predetermined mileage.
5
THIS LIMITED WARRANTY AND POLICY IS MADE IN LIEU OF
ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. CONTINENTAL
TIRE EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES ,
INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. SOME STATES AND PROVINCES DO NOT PERMIT
SUCH A LIMITATION; FOR THOSE STATES AND PROVINCES,
ANY IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED
TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PATICULAR PURPOSE, ARE LIMITED IN DURATION TO THE
DURATION OF WRITTEN WARRANTY.
This is the only express warranty made by Continental Tire. No
Continental Tire employee, retailer, or dealer has the authority to
make any warranty, representation, promise or agreement on
behalf of Continental Tire except as expressly written in this
Limited Warranty and Policy.
TO THE EXTENT PERMITTED BY LAW, CONTINENTAL TIRE
DISCLAIMS LlABILITY FOR ALL CONSEQUENTIAL AND
INCIDENTAL DAMAGES. THE REMEDIES SET FORTH IN THIS
LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE
REMEDIES FOR BREACH OF WARRANTY.
SOME STATES AND PROVINCES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR EXCLUSIONS OR
LIMITATIONS ON IMPLIED WARRANTIES OR ON THE
DURATION OF SUCH WARRANTIES, SO THE ABOVE
LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM
STATE TO STATE IN THE U.S. AND FROM PROVINCE TO
PROVINCE IN CANADA.
6
In observance of U.S. Federal Law, this warranty and policy has
been designated a “Limited Warranty”. Continental Tire does not
intend to represent through this Limited Warranty and Policy
that tire failures can not happen.
5. CONTINENTAL TIRE’S OBLIGATIONS
Replacement of Eligible Tires will be made by any Continental/General
Tire brand authorized dealer or vehicle dealer authorized to handle
Continental/General Tire brand tire adjustments (“Authorized Dealer”).
Continental Tire will replace the tire pursuant to the terms of this
Limited Warranty and Policy. Tires that are replaced under an
adjustment basis under this Limited Warranty and Policy become the
property of Continental Tire.
6. OWNER’S OBLIGATIONS
To make an eligible claim under this Limited Warranty and Policy, the
owner must present a claim with the tire(s) to an Authorized Dealer. For
the nearest Authorized Dealer, consult the Yellow Pages, the
Continental/General Tire brand internet address, or the 800 numbers
shown in Section 7. Owner must present new vehicle registration form or
new vehicle sales invoice indicating the date of purchase. Owner will be
required to sign the Continental Tire Limited Warranty Claim Form or
dealer replacement sales receipt.
Owner is responsible for paying all applicable taxes set forth under this
Limited Warranty and Policy. Owner is also responsible for paying local
tire-disposal fees where applicable and any parts or service regardless of
mileage or months of service. This includes payment for tire rotation,
alignment, towing, road service, valve stems and tire repairs. Owner is
responsible for maintaining proper tire air pressure and for proper
maintenance of the tire.
At the time of making a claim, owner is required to present the tire(s)
and new vehicle registration form or new vehicle sales invoice showing
date of purchase. If satisfactory proof-of-purchase date is not provided,
the D.O.T. (Tire Identification Number) date of manufacture will be used.
7
A “comparable” new Continental/General Tire brand tire may be either
the same tire line or the same basic construction but with a different
sidewall or tread configuration. If the customer accepts a higher-priced
replacement tire, the customer will pay the difference in price. Any tire
replaced under this Limited Warranty and Policy will be covered by the
current Continental/General Tire brand Limited Warranty and Policy.
7. FOR SERVICE ASSISTANCE OR ADDITIONAL INFORMATION:
For the nearest Continental/General Tire brand tire dealer, consult the
Yellow Pages or, if for any reason local service or information is not
available, call Continental/General Tire brand toll-free Customer Relations
number. In the United States, call: 1-800-847-3349. In Canada, call:
1-800-461-1776 or use the Continental or General brand Internet
Address: www.continentaltire.com or www.generaltire.com.
Continental Tire
North America, Inc.
1800 Continental Blvd.
Charlotte, NC 28273
Continental Tire Canada, Inc.
215 Rowntree Dairy Road
Woodbridge, Ontario
L4L 8B8
8
GOODYEAR & DUNLOP BRANDS
Highway Auto Tires
Light Truck Tires
Temporary Spare
WHO IS ELIGIBLE?
You are eligible for the benefits of this Limited Warranty if you meet all
the following criteria:
You are the owner or authorized agent of the owner of new Goodyear
or Dunlop highway auto or light truck tires supplied as original
equipment on your vehicle
Your tires bear Department of Transportation prescribed tire
identification numbers
Your tires have been used only on the vehicle on which they were
originally installed according to the vehicle manufacturer or
Goodyear’s recommendations
Your tires were purchased on or after January 1, 2004
WHAT IS COVERED AND FOR HOW LONG?
FREE TIRE REPLACEMENT -
Any new Goodyear or Dunlop highway radial auto or radial light truck
tire, covered by this policy, removed from service due to a covered
warranty condition during the first 2/32of usable treadwear or twelve
months from date of purchase, whichever comes first, will be replaced
with a comparable new Goodyear or Dunlop brand tire at no charge,
including mounting and balancing. Without proof of purchase the date of
manufacture will be used to determine age.
ALL OTHER HIGHWAY AUTO OR LIGHT TRUCK TIRES
Any new Goodyear or Dunlop highway auto or light truck tire, other than
radial auto, radial light truck tires, removed from service due to a
covered warranty condition during the first 1/32of usable treadwear will
be replaced with a comparable new Goodyear or Dunlop tire at no
charge, including mounting and balancing.
9
TEMPORARY SPARE TIRES
Any Goodyear or Dunlop brand temporary spare tire removed from
service due to a covered warranty condition during the first 50% of
usable treadwear (1/32) will be replaced with a comparable new
Goodyear or Dunlop brand temporary spare tire at no charge, including
mounting.
PRORATED ADJUSTMENT
Tires not eligible for free replacement that are removed from service due
to a covered warranty condition will be replaced with a comparable new
Goodyear or Dunlop brand tire on a prorated basis for up to six (6) years
from the date of original new tire purchase or when the treadwear
indicators become visible (worn to 2/32), whichever occurs first.
Without proof of purchase the date of manufacture will be used to
determine age.
HOW WILL PRORATED CHARGES BE CALCULATED?
Replacement price will be calculated by multiplying the tire’s advertised
retailer selling price at the time of adjustment by the percentage of
usable original tread that has been worn off. You pay for mounting and
balancing, and an amount equal to the current Federal Excise Tax (U.S.
only) and any other applicable taxes.
WHAT IS A COMPARABLE TIRE?
A “comparable” new Goodyear or Dunlop tire will be the same brand tire
and may either be the same line of tire or, in the event that the tire is
not available, the same brand tire with the same basic construction and
quality with a different sidewall or tread configuration. If a higher priced
tire is accepted as replacement, the difference in price will be at an
additional charge to you.
Any replacement tire provided pursuant to this warranty will be covered
by the Goodyear or Dunlop warranty in effect at the time of
replacement.
10
ADDITIONAL PROVISIONS
A tire has delivered its full original tread life and the coverage of this
limited warranty ends when the treadwear indicators become visible
(worn to 2/32), or six (6) years from the date of new tire purchase,
whichever occurs first. Without proof of purchase the date of
manufacture will be used to determine age.
LIMITATIONS
This limited warranty is applicable only in the United States and Canada.
WHAT IS NOT COVERED BY THIS WARRANTY?
This limited warranty does not cover the following:
Tires submitted for ride disturbance complaints that are worn beyond
the first two thirty-seconds of an inch (2/32) tread depth or 6 months
from date of new vehicle purchase, whichever occurs first, or tires
submitted for ride disturbance due to damaged wheels or any vehicle
condition.
Goodyear or Dunlop do not warrant or give credit in any adjustment
transaction for any kind of material added to a tire (e.g., tire fillers,
sealants, balancing substances) after the tire leaves a factory
producing Goodyear or Dunlop tires, nor will it adjust any tire that has
failed as a result of adding such material.
Irregular wear or damage due to mechanical condition of the vehicle,
improper inflation, overloading, high speed spin-up, misapplication,
misuse, negligence, racing, use of tire chains, improper mounting or
demounting, improper repair, wreck, collision or fire.
Road hazards (includes, but not limited to, punctures, cuts, snags,
impact breaks, etc.).
Any tire that, after leaving a factory producing Goodyear or Dunlop
tires, has been intentionally altered to change its appearance (e.g.,
white inlay on a black tire or regrooved).
Tires with weather-cracking that were purchased more than four (4)
years prior to presentation for adjustment or, if purchase date cannot
be verified, manufactured more than four years prior to presentation
for adjustment.
11
Temporary spare tires used on vehicles used in racing and on
passenger cars in special applications such as police pursuit service.
Goodyear Unisteel Commercial Radial Light Truck Tires
Loss of time, inconvenience, loss of vehicle use, incidental or
consequential damages.
Tires supplied as Original Equipment are not eligible for any tread life
warranty consideration.
WHAT ARE YOUR LEGAL RIGHTS?
Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion
may not apply to you.
No representative or dealer has authority to make any representation,
promise, or agreement on behalf of Goodyear or Dunlop except as stated
herein.
Any tire, no matter how well constructed, may fail in service or
otherwise become unserviceable due to conditions beyond the control of
the manufacturer. Under no circumstances is this warranty a
representation that a tire failure cannot occur.
This warranty gives you specific legal rights and you may also have other
rights that vary from state to state or province to province.
HOW DO YOU OBTAIN AN ADJUSTMENT?
A. You must present the tire to be adjusted to an authorized Goodyear
or Dunlop service facility. Tires replaced on an adjustment basis
become the property of The Goodyear Tire & Rubber Company,
Goodyear Dunlop Tires North America, Ltd. or Goodyear Canada Inc.
B. You must pay for taxes and any additional services you order at the
time of adjustment.
C. You must submit your claim on an approved claim form supplied by
an authorized Goodyear or Dunlop service facility. The form must be
filled out completely and signed, where you the owner or your
authorized agent presented the tire for adjustment.
12
TIRE SERVICE LIFE
Tires are designed and built to provide many thousands of miles of
excellent service. For maximum benefit, tires must be maintained
properly to avoid tire damage that may result in removal from service
before the tread is worn down to minimum depth.
It is not practical to accurately predict the service life of any specific tire
in chronological time since service conditions vary widely. The
serviceability of a tire over time is a function of the storage and service
conditions (inflation pressure, load, speed, road hazard injury, etc.) to
which a tire is subjected. Consumers should not rely soley on the
appearance of the tire, but should be aware of any change in dynamic
performance such as increased air loss, noise or vibration, which could
be a sign to remove the tire. Therefore, it is essential to have tires,
including spares, inspected regularly (at least monthly) for proper
inflation pressure, damage and treadwear.
FOR SERVICE ASSISTANCE OR INFORMATION
FIRST CONTACT THE NEAREST GOODYEAR OR DUNLOP
RETAILER
IF ADDITIONAL ASSISTANCE IS REQUIRED:
UNITED STATES: CANADA:
Call (800) 321-2136 Call (800) 387-3288
Customer Assistance Center Customer Assistance Centre
Department 728 450 Kipling Avenue
1144 East Market St. Toronto, Ontario
Akron, Ohio 44316-0001 M8Z 5E1
13
KUMHO TIRE TIRE - LIMITED WARRANTY
FOR ORIGINAL EQUIPMENT PASSENGER CAR AND LIGHT TRUCK
TIRES (INCLUDING TEMPORARY TIRE)
1. WHAT IS COVERED AND FOR HOW LONG
Kumho warrants that a tire manufactured by Kumho and equipped
originally on the vehicle is covered by this warranty against defects in
workmanship and materials in normal use for the life of the original
usable tread, or 6 years from the date of purchase, whichever comes
first. The life of the original usable tread ends when the tire tread has
been worn down with only 2/32nds inch (1.6 mm) remaining.
PASSENGER CAR AND LIGHT TRUCK TIRES
A. Free replacement
If Kumho Radial Passenger & Light Truck Tires fail as a result of defect
in material and/or workmanship within the first 1.6mm (2/32) of tread
wear or 1 year from the date of purchase, whichever comes first, the tire
will be replaced with a new, comparable Kumho tire at no charge
including mounting and balancing charges.
B. Pro rata replacement
Tires not qualifying for free replacement will be allowed a credit toward
purchase of a new, comparable Kumho tire based upon the amount of
tread actually worn. The cost of mounting, balancing and any other
service charges of Applicable taxes shall be paid by the user. Otherwise
adjustment for compensation will be made on a pro rata basis calculated
by multiplying the actual dealer selling price by the percentage of
remaining usable tread depth.
KUMHO TEMPORARY TIRE
A. A Temporary tire weighs less and provides more trunk storage space
than a conventional tire. To conserve tire tread life, temporary tire
should be returned to the trunk as soon as it is convenient to have your
standard tire repaired or replaced.
14
B. If Kumho Temporary Tire fails as a result of defect in materials and/or
workmanship during the first 50% of usable treadwear, the tire will be
replaced with a new, comparable tire at no charge including mounting
charge. No adjustment will be made for tires that are worn more than 50%.
T-TYPE TEMPORARY SPARE TIRES
Air Pressure - Check T-type temporary spare tire inflation pressure as
soon as practical after installation and inflate to 60 psi. The tire pressure
should be checked monthly and maintained at 60 psi while stored or in
service.
Vehicle Restriction - The T-type temporary spare tire was designed for
your vehicle and should not be used on any other vehicle. Other
Restrictions - The T-type temporary spare tire should not be used with
other wheels, nor should standard tires, snow tires, wheel covers, or trim
rings be used with the temporary spare wheel. If such use is attempted,
damage to these items or other vehicle components may occur.
2. WHAT IS NOT COVERED BY THE WARRANTY
NON ADJUSTABLE CONDITIONS
A. Irregular wear or tire damage due to:
- Road hazards such as punctures, cuts, snags, scuffs, carcass bruises or
impact breaks.
- Fire, wreck or collision
- Flat spotting caused by improper storage.
- Improper inflation, overloading, high speed spinning, improper
mounting or demounting, running flat, racing, vandalism, willful damage
or abuse.
- Misalignment, wheel imbalance, defective brakes or shock absorber, use
of tire chains.
- Any tire which has failed as a result of adding materials (e.g. tire fillers,
sealant, or balancing substances)
- Mechanical failure or design of vehicle.
B. Tires fitted to anything other than the original vehicles.
C. Tire worn beyond treadwear indicator (2/32nds or 1.6 mm tread
remaining).
D. Tire presented by other than the actual owner-user.
15
E. Tire branded “NA” (meaning no adjustment) or “blem” (meaning
blemished).
F. Loss of time inconvenience, loss of use of the vehicle or consequential
damage.
G. Ride disturbance caused by damaged wheels or after free-replacement
conditions.
H. Tire with weather cracking which was purchased more than four years
prior to presentation for adjustment.
GENERAL EXCLUSIONS
A. No Kumho Tire employee, retailer or dealer has the authority to make
any warranty, representation, promise or agreement on behalf of Kumho
Tire except as stated in this policy.
B. Tires used in racing related activities or competitive events are not
covered by this warranty.
C. Limitation of remedy: to the extent permitted by law, KUMHO
disclaims liability for all consequential and incidental damages. Some
provinces and states do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion may not
apply to you. This warranty gives you specific legal rights, and you may
also have the rights which vary from province in Canada, and from state
to state in the U.S.A.
3. KUMHO’S OBLIGATIONS
Replacement qualifying under this warranty will be made by a
participating Kumho Dealer or a participating Car Dealer.
4. OWNER’S OBLIGATIONS
A. You must present the tire to a participating Kumho Dealer or a
participating Car Dealer.
B. For free replacement, a proof of purchase date such as car dealer
invoice should be presented.
C. No claim will be recognized unless submitted on a Kumho claim form
completely filled out and signed by the owner or a participating Kumho
dealer or Car Dealer.
16
5. SAFETY MAINTENANCE INFORMATION
Improper tire mounting and inflation, overloading procedures may cause
serious personal injury or property damage. We strongly recommend you
read and follow all safety information contained in the tire safety
information section Contained in this booklet, the placard in the vehicle
or the Owner’s Manual.
KUMHO TIRE U.S.A. CORPORATE HEADQUARTERS
10299 6th Street, Rancho Cucamonga, CA 91730 U.S.A.
(909) 483-0284
Toll Free (800) 44(HI)-58646 (KUMHO)
www.kumhousa.com
CANADA CORPORATE HEADQUARTERS
Riverside Corporate Centre Suite 118-11782
Hammersmith Way Richmond, B.C. V7A 5E3
(604) 241-4142
Toll Free 1-(888) 995-8646
www.kumhotire.ca
TORONTO OFFICE
1100 Sheppard Ave. West, Suite 302, Toronto, Ontario M3K 2B3
(416) 636-0904
17
MAXXISTIRES LIMITED WARRANTY
This Limited Warranty applies only to Maxxis brand radial tires installed
as original equipment on new passenger cars and light trucks, and to
Maxxis brand temporary spare tires included with new passenger cars
and light trucks.
The Maxxis brand tires to which this Limited Warranty applies are
referred to in this Limited Warranty as Tire or Tires. New passenger cars
and light trucks are referred to as a Vehicle. Maxxis-authorized dealers
that accept warranty claims are referred to as Maxxis Dealers. Vehicle
Manufacturer authorized dealers that accept warranty claims are referred
to as Vehicle Manufacturer Dealers.
Notice: Any implied warranty or condition, whether statutory or
otherwise, including that of merchantability or fitness for a
particular purpose, is limited to the duration of this written
Limited Warranty. Maxxis is not responsible for loss of time,
inconvenience, loss of use of vehicle, and/or costs of towing or
transportation, or any other consequential, incidental or indirect
damages. Some States (or Provinces) do not allow limitations on
how long an implied warranty or condition lasts, so the above
limitation may not apply to you. Some States (or Provinces) do
not allow the exclusion or limitation of incidental or
consequential damages, so these limitations or exclusions may
not apply to you.
Eligibility for Limited Warranty
In order for the Tire or Tires to be covered by this Limited Warranty, all
of the following conditions must be met:
The Tire was installed or supplied as original equipment on a new
Vehicle.
The Tire bears the prescribed tire identification number, as applicable.
The Tire has been used only on the Vehicle on which it was originally
installed or supplied, and the installation was in accordance with
Vehicle manufacturer’s and/or Maxxis’ recommendations.
The Tire has been properly cared for, and reasonable and necessary
maintenance has been performed, in accordance with the Vehicle
Owner’s Manual and/or this Limited Warranty.
18
The Tire has been operated only under normal service conditions.
The Tire’s owner resides in the United States or Canada.
What Is Warranted and for How Long
Failures, defects, and malfunctions due to defective materials and/or
defective workmanship.
Ride problems, vibration problems, and/or out-of-round Tires, if the
Tire is within the first 1/32
nd
inch of tread depth (0.8 mm).
Within 60 months from the date of your purchase of the new Vehicle,
or at least 2/32
nd
inch (1.6 mm) of tread depth remaining on the Tire,
whichever comes first, except if the Tire is a temporary spare tire, in
which case the tire must be within the first 1/32
nds
inch (0.8 mm) of
tread depth.
What Is Not Covered by this Limited Warranty Policy
Tire failure, defect, malfunction or damage resulting from improper
operation or maintenance such as, but not limited to, overloading,
excessive speed and inflation practices causing excessive operational
temperatures that exceed specifications, misapplication, tire/wheel
imbalance, vandalism, use of puncture sealants and/or chemical
corrosion.
Road hazards, including but not limited to cuts, snags, punctures,
bruises, impact brakes, tire plugs, and/or any other damage caused by
tire repair.
Ride problems, vibration problems, and/or out-of-round Tires, if
Maxxis determines the problem is not the result of a defect covered
under this Limited Warranty, regardless of the tread depth of the Tire.
Irregular treadwear resulting from improper wheel alignment, under or
over inflation, tire abuse (such as spinning), improper mounting or
dismounting, vehicle mechanical problems (such as faulty, worn or
malfunctioning brakes and/or suspension), damaged wheels, tire
truing, snow/ice chain usage, flat spots caused by braking, or Tires
involved in accidents.
Tire alterations such as, but not limited to, bead or sidewall decorative
material and/or adding a white inlay (whitewall) to the tire.
Failure, defect, malfunction or damage to Tires used on vehicles
engaged in racing or special applications, such as police pursuit.
Claims made by persons other than the original consumer purchaser.
19
Limitation of Warranty
Any implied warranty or condition, whether statutory or
otherwise, including that of merchantability or fitness for a
particular purpose, is limited to the duration of this written
Limited Warranty.
Maxxis is not responsible for loss of time, inconvenience, loss
of use of vehicle, and/or costs of towing or transportation, or
any other consequential, incidental or indirect damages.
Some States (or Provinces) do not allow limitations on how long an
implied warranty or condition lasts, so the above limitation may not
apply to you. Some States (or Provinces) do not allow the exclusion
or limitation of incidental or consequential damages, so these
limitations or exclusions may not apply to you.
This Limited Warranty is only applicable in the United States and
Canada.
This Limited Warranty is not intended as a representation that a tire
failure cannot occur.
This Limited Warranty is the entire warranty given by Maxxis, and
Maxxis’ complete obligation with respect to the Tires is stated in this
Limited Warranty. No one has the authority to imply, suggest, agree,
represent, warrant, or promise contrary to the terms of this Limited
Warranty.
This Limited Warranty gives you specific legal rights and you may also
have other rights which vary from State to State or Province to
Province.
Replacement of Tires
If you make a warranty claim in accordance with this Limited
Warranty, and the Tire* is within the first 25% of original, usable
tread, or the warranty claim is made 12 months from the date of your
purchase of the new Vehicle (whichever comes first), the Tire will be
promptly replaced with a comparable tire, without charge to you (Free
Replacement).
* If your warranty claim is with respect to a temporary spare tire, the
tire must be within the first 1/32
nd
inch (0.8 mm) of tread depth,
and the warranty claim does not have to be made within 12 months
from the date of purchase.
20
During the Free Replacement period, mounting and balancing are free
of charge.
After the Free Replacement period and Vehicle Manufacturer’s
warranty period, the credit of the Tire will be calculated on a
pro-rated basis.
Remaining usable tread is computed as a percentage of the original,
usable tread. The credit amount will be calculated by multiplying the
Tire’s market retail price at the time of the warranty claim by the
remaining usable tread.
Original, usable tread does not include the last 2/32
nds
inch (1.6 mm)
of tread depth.
You are responsible for payment of labor costs of mounting and
balancing and applicable taxes, charges for services that you request
but that are not covered by this Limited Warranty, and any shipping
expenses after the Free Replacement period.
A “comparable tire” may either be a new Maxxis brand tire of the
same line as the Tire, or if the Tire is out of production or unavailable,
a new Maxxis brand tire of the same basic construction and quality,
with different sidewall or treadwear configuration. If the same tire or a
comparable new Maxxis tire is available, and you request a
higher-priced tire as a replacement, the difference in price will be paid
by you.
Warranty Claim Procedure
You must present the Tire to a Vehicle Manufacturer Dealer or a
Maxxis Dealer.
You must present proof of the date of your purchase of the Vehicle
(car dealer invoice). If you do not present this proof, the warranty
claim will be considered only if the Tire is within five years of its date
of manufacture.
You must present the Tire that is the subject of the warranty claim
and all service and maintenance records required by this Limited
Warranty.
If there is no Maxxis Dealer or Vehicle Manufacturer Dealer near you,
call the Maxxis Technology Center at 1-866-509-7067.
21
Safety Maintenance Information
Improper tire mounting and inflation and overloading may cause
serious injury or property damage. Maxxis recommends that you
read and follow all safety information contained in the tire safety
information section of this booklet, vehicle placard in the Vehicle
and/or the Vehicle Owner’s Manual. Information regarding safety
and maintenance also can be found on the sidewall of the Tire.
Please also comply with the following:
Check air pressure every month when tires are “cold.” Use an accurate
tire air pressure gauge. Do not reduce pressure when tires are hot.
Proper inflation is essential. Under inflation produces flexing of the
sidewalls and builds up heat to the point that premature tire failure
may occur. Over inflation can cause the tire to be more susceptible to
impact damage.
Never overload your tires. The maximum load capacity and maximum
inflation pressure are molded into the sidewall of your tire.
Overloading builds up excessive heat and can lead to early tire failure.
Avoid damaging objects (such as chuckholes, glass, rocks and curbs)
which may cause internal tire damage. Continued use of a tire that has
suffered internal damage, which may not be visible externally, can lead
to dangerous tire failure. Determination of internal damage will require
dismounting of the tire and examination by trained tire personnel.
Improper tire mounting and inflation procedures may cause the tire
beads to break with explosive force during installation of the tire on
the rim. Tire and rim must match in size. Rim parts must match by
manufacturer’s design. Clean rim. Lubricate rim and beads. Do not
exceed the maximum recommended pressure to seat the beads. Only
trained tire personnel should mount tires.
Use of worn-out tires (less than 2/32
nd
inch (1.6 mm) of tread depth)
increases the probability of tire failure.
Excessive speeds create heat buildup in a tire, leading to possible tire
failure.
Maxxis strongly recommends tire rotation every 5,000 to 7,500 miles
(8,000 to 12,000 kilometers).
22
The Maxxis brand temporary spare tire weighs less than a
conventional radial tire. The temporary tire should be used only in
emergencies and returned to the trunk as soon as it is convenient to
have your standard tire repaired or replaced.
Contact Information
Any time you see damage to your Tires or wheels, immediately contact a
Vehicle Manufacturer Dealer or Maxxis Dealer. If further assistance is
required, please contact:
Maxxis International - U.S.A.
1-866-509-7067
Or write:
Maxxis Technology Center
480 Old Peachtree Road,
Suwanee, GA 30024
USA
23
MICHELIN
ABOUT THIS LIMITED WARRANTY
As the original purchaser of a Michelinpassenger or light truck tire, you
are covered by all the benefits and conditions (subject to the
maintenance recommendations and safety warnings) contained in this
booklet. To ensure your understanding of and compliance with the terms
and conditions of this warranty, please read it carefully. It is essential
that you also read and understand the safety and maintenance
recommendations for tires contained in this booklet.
Definitions
The legal life of the tireis six years from the date of purchase or the
life of the usable tread,which is defined as the original tread worn
down to the level of the treadwear indicators - 2/32nds of an inch (1.6 mm)
of tread remaining, whichever occurs first. The date of purchase is
documented by a new vehicle registration or tire sales invoice. If no
proof of purchase is available, the date of manufacture, as molded on the
sidewall, will be used.
Uneven wear is defined as a tread groove difference of 2/32nds of an
inch or more on the same tire.
WHAT IS COVERED AND FOR HOW LONG
Workmanship and Materials
Michelinpassenger and light truck tires, used in normal service on the
vehicle on which they were originally fitted and in accordance with the
maintenance recommendations and safety warnings contained in this
warranty guide and your vehicle’s owner guide, are covered by this
limited warranty against defects in workmanship and materials for the
life of the original usable tread, or six years from date of purchase,
whichever comes first. At that time, all warranties, express or implied,
expire. Replacement will be made in accordance with the terms and
conditions described under “How Replacement Charges are Calculated”.
24
Treadwear - For Tires with Mileage Warranty Coverage
Some Michelinpassenger tires are covered by a manufacturer’s limited
warranty for treadwear. These tires (hereafter referred to as mileage
tires) have mileage coverage as follows:
Tread Design Warranted Miles
HydroEdge
TM
90,000 miles
Harmony
TM
80,000 miles
Symmetry65,000 miles
Cross Terrain
TM
SUV
1, 3
65,000 miles
Primacy
TM
MXV460,000 miles
Pilot Exalto A/S
2
45,000 miles
1
Applies to tires sold on or after March 1, 2002;
2
Applies to tires sold on or after June 1, 2005;
3
Does not apply to H Rated Tires.
No tire manufacturer can guarantee you a certain number of miles from
a given tire. Driving habits, driving conditions, road conditions, and
vehicle maintenance all play a part in the tread life of a tire. If a tire
does not reach the warranted mileage, and the owner of the tires has
complied with the terms and conditions of the warranty, Michelinwill
replace the tires as follows.
If, as indicated by your new tire invoice, your Michelinmileage tires
wear evenly across the tread, down to the treadwear indicators (2/32nds
of an inch (1.6 mm) of tread remaining) before providing the warranted
miles of service as indicated by the properly functioning vehicle
odometer, they will be replaced with comparable new Michelin
passenger tires for a pro rata charge based on mileage received. The
mileage received will be based on the current vehicle mileage on the
odometer compared to the vehicle mileage at the time of new tire
installation, which must be listed on the new tire invoice and the Original
Owner/Tire Installation Information record.
25
Tires which wear out evenly before delivering the warranted mileage will
be replaced on a pro rata basis only if:
1) You are the original purchaser of the tires, you own the vehicle on
which they were originally installed, and the tires have been used
only on that vehicle;
2) The tires have been rotated and inspected by a participating
Michelintire retailer every 7,500 miles, and the attached Mounting
and Rotation Service Record has been fully completed and signed;
3) The completed Service Record form, Original Owner/Tire Installation
Information form, and the Original Invoice are presented to a
participating Michelintire retailer at the time of adjustment claim;
and
4) The tires have not become unserviceable due to a condition listed
under WHAT IS NOT COVERED.
Temporary Spares
Michelintemporary spare tires are covered by this warranty for 6 years
from the date of purchase or until the first 2/32nds of an inch (1.6 mm)
of the original tread is worn off. Date of purchase is documented by new
vehicle registration or tire sales invoice. If no proof of purchase is
available, coverage will be based on date of manufacture. At that time, all
warranties, express or implied, expire.
WHAT IS NOT COVERED
Tires which become unserviceable due to:
Road hazard injury (e.g., a cut, snag, bruise, impact damage, or
puncture);
Incorrect mounting of the tire, tire/wheel imbalance or improper
repair;
Misapplication, improper maintenance, racing, underinflation,
overinflation or other abuse;
Uneven or rapid wear which is caused by mechanical irregularity in
the vehicle such as wheel misalignment, (a measured tread difference
of 2/32nds of an inch (1.6 mm) or more across the tread on the same
tire);
26
Accident, fire, chemical corrosion, tire alteration, or vandalism;
Use in commercial applications for treadwear; by this warranty for
6 years;
Flat spotting caused by improper storage or brakelock;
The addition of liquid, solid or gaseous materials other than air,
nitrogen or carbon dioxide (for example, waterbase sealers or
balancing substances);
Ozone or weather checking.
Tires branded Blemishedor BLEMare not adjustable for appearance
conditions.
HOW REPLACEMENT CHARGES ARE CALCULATED
Passenger and Light Truck Tires
A tire which becomes unserviceable due to a condition covered by this
workmanship and materials limited warranty will be replaced with a
comparable new Michelintire, free of charge, when 2/32nds of an inch
(1.6 mm) or less of the original tread is worn, (or 25% or less, whichever
is more beneficial to the user) and within 12 months of the date of
purchase. Mounting and balancing of the tire is included. You pay the
cost of any other service charges and applicable taxes.
When more than 2/32nds of an inch (1.6 mm) of original tread has been
worn (or more than 25%, whichever is more beneficial to the user) or
after 12 months from date of purchase, you must pay the cost of a
comparable new Michelinpassenger or light truck replacement tire on a
pro rata basis. The retailer will determine the charge by multiplying the
percentage of the original usable tread worn, by the current selling price
at the adjustment location or the price in the current MichelinBase
Price List, whichever is lower.
27
Treadwear
A tire meeting the conditions for pro rata replacement, which wears
evenly across the tread, down to the tread wear indicators (2/32nds of
an inch (1.6 mm) tread remaining) within 6 years of the date of
purchase, and before delivering the warranted miles of service, will be
replaced with a comparable new Michelintire based on mileage
received. The participating Michelintire retailer will determine the
charge by multiplying the percent of mileage received by the current
actual selling price at the adjustment location or the price of the tire in
the current MichelinBase Price List, whichever is lower. This list is
based on a predetermined price intended to fairly represent the actual
selling price of the the tire. You pay the cost of the mounting,
balancing and any other dealer services and applicable taxes.
Temporary Spares
A MichelinTemporary Spare used in temporary service on the vehicle
in which it was originally installed, which becomes unserviceable due to
a condition covered by this warranty, will be replaced with a comparable
new MichelinTemporary Spare tire, free of charge, when it is worn less
than 1/32nd of an inch (0.8 mm). The cost of mounting and balancing is
included. You pay the cost of any other service charge and
applicable taxes.
When 1/32nd of an inch (0.8 mm) of the original tread has been worn,
but less than 2/32nds of an inch (1.6 mm) the tire will be replaced at
50% according to current actual selling price at the adjustment location.
You pay the cost of mounting, balancing, and any other service
charges and applicable taxes.
WHAT THE CONSUMER MUST DO WHEN MAKING A CLAIM
When making a claim under the terms of this limited warranty, you must
present your tire(s) to a participating Michelintire retailer. The vehicle
on which the tires were used must be available for inspection.
28
Personal identification (i.e. Driver’s license, Credit Card, etc.) and
vehicle registration may be required.
You pay service charges for normal vehicle and tire maintenance.
Also see Conditions and Exclusions on this page pertaining to all limited
warranties listed in this booklet.
CONDITIONS AND EXCLUSIONS
These limited warranties do not provide compensation for loss of time,
loss of use of vehicle, inconvenience or consequential damage. Some
states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not
apply to you.
Tires presented for claim remain the property of the consumer and
Michelinaccepts no responsibility for loss of or damage to tires which
are in the custody or control of a Michelintire retailer for the purpose
of inspection for warranty adjustment. Tires accepted for claim become
the property of MichelinNorth America, Inc. (MNA).
In the event of a disputed claim, the consumer must make the
tire available for further inspection.
No MichelinNorth America (MNA) representative, employee or retailer
has the authority to make or imply any representation, promise or
agreement, which in any way varies from the terms of this warranty.
These limited warranties apply only in the United States and Canada.
CONSUMER RIGHTS
This warranty gives the user specific legal rights, and the user may also
have other rights which vary from state to state.
29
SAFETY MAINTENANCE INFORMATION
Read the tire safety portion of this booklet, the information on the
sidewall of your tires, your vehicle owner’s guide and vehicle tire
information placard for essential safety and maintenance informaiton.
You should have complete confidence in your new Michelintires.
Still, it’s important to register your tires in the event that we
need to contact you. For online tire registration, visit
wwww.michelinman.com/register.
When service is required:
1. Contact a participating Michelintire retailer listed in your local
yellow pages.
2. If additional assistance in locating a participating Michelintire
retailer is required, please call the phone number listed for your area
on page 32.
ARBITRATION CLAUSE
RESOLUTION OF DISPUTES
ALL CLAIMS ARISING FROM THIS LIMITED WARRANTY OR THE
MARKETING, SALE OR PERFORMANCE OF THE PURCHASED
PRODUCT AGAINST MICHELIN NORTH AMERICA, INC. AND ITS
AGENTS, EMPLOYEES, DEALERS, AFFILIATES, PARENT OR SISTER
CORPORATIONS, RELATED CORPORATE ENTITIES, PREDECESSORS,
SUCCESSORS OR ASSIGNS (HEREINAFTER COLLECTIVELY
MICHELIN) SHALL BE SUBJECT TO BINDING ARBITRATION. You
and Michelin acknowledge your and its right to litigate claims, disputes
and controversies arising out of or in connection with this limited
warranty or the marketing, sale or performance of the purchased product
in court, but prefer to resolve any such claims, disputes and
controversies through arbitration and hereby waive the right to litigate
such claims, disputes and controversies in court upon election of
arbitration by either party. Therefore, you and Michelin agree that all
claims, disputes and controversies between you and Michelin arising out
of or in connection with this limited warranty, or any other warranties,
express or implied, including a failure of warranty, or any claims arising
30
out of or in connection with the marketing, sale or performance of the
purchased product, including but not limited to claims for consumer
fraud or brought under any consumer protection statute, but excluding
claims for personal injury or property damage, shall be finally resolved
solely by arbitration, upon election by either party, according to the
formal dispute resolution procedures then in effect of the National
Arbitration Forum, or if the National Arbitration Forum is no longer
conducting such arbitrations, a successor organization thereto or such
other private arbitration service as you and Michelin North America, Inc.
shall mutually agree (the actual authority involved, the Arbitral Body).
The Arbitral Body shall decide the issues submitted in accordance
herewith, provided that all substantive questions of law will be determined
under the laws of the State in which you purchased the product at issue.
You agree that no claim subject to arbitration shall be arbitrated as a class
action, or on a class-wide or representative basis, or on behalf of the
general public, or on behalf of other persons that may be similarly situated.
You agree that you do not have the right to act as a private attorney general,
a class representative, or to participate as a member of a class of claimants
with any claim subject to arbitration. You further agree that no claim subject
to arbritration shall be heard by a jury and that any judgment or award of the
Arbitral Body will be final and not subject to judicial review. All arbitrations
will be conducted as document hearings. Each party shall bear its own costs
arising from and associated with the document hearing with the exception of
the arbitrator’s fee which will be borne by all parties in equal shares. If either
party requests any procedures beyond a document hearing, the requesting
party will be responsible for all fees, including filing and administrative fees,
above and beyond the fees required for document hearings. Any award of the
arbitrator(s) may be entered as a judgment and shall be enforceable in any
court of competent jurisdiction. The arbitrators will have no authority to
award punitive or other damages not measured by the prevailing party’s
actual damages, except as may be required by statute. Information about
arbitration may be obtained and claims may be filed at any office of the
National Arbitration Forum or at P.O. Box 50191, Minneapolis, MN 55405.
31
CONTACT INFORMATION
If you see any damage to your tires or wheels, contact your local
participating Michelintire retailer listed in the Yellow Pages,
or visit our web site listed below for dealer locations. If further
assistance is required, contact:
IN USA
1-800-847-3435
or write:
Michelin North America, Inc.
Attention: Consumer Relations Department
Post Office Box 19001
Greenville, SC 29602-9001
or email:
www.michelinman.com
IN CANADA
1-888-871-4444
or write:
Michelin North America (Canada) Inc.
3020 Jacques-Bureau Avenue
Laval, Quebec
H7P 6G2
or email:
www.michelin.ca
32
PIRELLI TIRE NORTH AMERICA
Original Equipment Limited Warranty
PIRELLIORIGINAL EQUIPMENT
PASSENGER & Light Truck TIRE
LIMITED WARRANTY
What Is Warranted And Who Is Eligible Under The Warranty?
Pirelli Tire North America (PTNA), 100 Pirelli Drive, Rome, Georgia
30162-7000, warrants to the original purchaser (owner) of any passenger
car and/or light truck sold in the United States and Canada on which
Pirelli Passenger Car Radial or Light Truck Radial Tires with a complete
D.O.T. identification number and branded Pirelli, are provided as original
equipment, that the tires will be free from anomalies in workmanship and
materials.
What Is The Adjustment Policy And For How Long?
If a Pirelli tire becomes unserviceable due to workmanship or material
anomalies during the initial warranty period, which is one year from the
date of original retail purchase (purchase receipt required) of the vehicle
or the first 2/32of the original tread, whichever occurs first, the tire will
be replaced to the owner at no charge for the tire.
If tire is presented for ride related claims the initial warranty period is
one year from the date of original retail purchase of the vehicle or within
the first 2/32nd of the original useable tread, whichever occurs first.
The owner must pay for any associated service charges, including
mounting and balancing of the tire in both of the aforementioned cases.
After the initial warranty period, if a Pirelli tire becomes unserviceable
due to workmanship or material anomalies, the owner must pay the cost
for a new Pirelli replacement tire on a pro-rata basis. The authorized
Pirelli dealer will determine the cost by multiplying the percentage of the
original usable tread worn by the current dealer selling price. The owner
must pay for any associated service charges, including mounting and
balancing of the tire.
33
A tire has delivered its original usable tread and its warranty ends when
at least one of the treadwear indicators becomes visible regardless of age
or mileage.
To maintain proper vehicle dynamics and load carrying capacity,
replacement tires must always have a Load Index and Speed Rating
equal to or greater than those fitted as Original Equipment. Pirelli does
not recommend, endorse, or encourage in any way a reduction in speed
ratings or load indexes under any circumstance.
What Is Not Covered By The Warranty?
P-Metric tires used on commercial vehicles or used in commercial
applications
Tires transferred from the vehicle on which they were originally
installed.
Tires on any vehicle registered and normally operated outside the
United States of America or Canada.
Tires which have been recapped, or retreaded, or regrooved.
Tires used in racing or other competitive events.
Tires improperly repaired or with repairs not conforming to Rubber
Manufacturers Association standards, or with section repairs, or with
self-vulcanizing plug only.
Tires which have been modified by the addition or removal of material
or any tire intentionally altered to change its appearance.
Tires injected with liquid balancer or sealant or in which anything
other than air or nitrogen has been used as the support medium.
Tires with weather cracking which were purchased more than four
years prior to presentation for adjustment. (If no proof of purchase
date is available, tires manufactured four or more years prior to
presentation for adjustment.)
Tire unserviceability caused by tire operation in excess of tire/wheel
manufacturers’ specifications and recommendations.
Ride related complaints after the first 2/32of treadwear.
Tires which are mis-applied due to insufficient speed rating, or
undersized, or oversized tires.
Tires which become unserviceable because of a mechanical irregularity
in the vehicle such as misalignment, defective brakes, defective shock
absorbers, or improper rims.
34
Tires damaged by fire, chemical corrosion, vandalism, wrecks, chains,
theft, run while flat, underinflated, overinflated, or abused during
servicing. Tires affected by Flat Spotting caused by improper transport
or storage.
Tires which become unserviceable because of road hazard injuries
(e.g., nails, glass, metal objects) or other penetrations or snags,
bruises or impact damage.
Tires damaged from improper mounting practices.
Tire dealer/retailer services (e.g., mounting, dismounting, balancing,
tire rotation, or wheel alignment). Mileage warranty is not applicable
to tires fitted as Original Equipment.
Tires removed in pairs or sets where no abnormality exists in multiple
tires
How to Make A Claim Under This Warranty
The owner, when making a claim under the terms of this warranty, must
present the tire along with proof of purchase to any authorized Pirelli
dealer. To locate an authorized Pirelli Dealer in your area, look at the
Dealer Locator on the Pirelli web site at www.us.pirelli.com
This is the only express warranty given by PTNA, applicable to Pirelli
original equipment passenger car radial and light truck radial tires. PTNA
does not make any other express warranty or any implied warranty of
merchantability or fitness for a particular purpose. PTNA does not
authorize any other person, including authorized Pirelli dealers or car
manufacturers, or car dealers, to change this warranty or create any
other obligation in connection with Pirelli tires.
PTNA WILL NOT DO ANYTHING OTHER THAN WHAT IS STATED IN
THIS WARRANTY IF A ANOMALY IS FOUND TO EXIST IN A PIRELLI
ORIGINAL EQUIPMENT PASSENGER CAR or light truck RADIAL TIRE.
ALL OTHER REMEDIES ARE EXCLUDED, INCLUDING ANY
OBLIGATION OR LIABILITY ON THE PART OF PTNA FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES (SUCH AS A LOSS OF
USE OF CAR, LOSS OF TIME OR INCONVENIENCE) ARISING OUT OF
AN ANOMALY.
35
Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above exclusion may not apply to you.
This warranty gives you specific legal rights and you may also have other
rights, which vary from state to state.
If further assistance or information is needed, please contact:
Pirelli Tire North America
Consumer Affairs Group
100 Pirelli Drive
Rome, GA 30162-7000
1-800-747-3554 (1-800-PIRELLI)
www.us.pirelli.com
CANADA:
Pirelli Pneus Inc.
Pirelli Tire Inc.
1111 Dr-Frederik-Philips Blvd. (Suite 506)
St. Laurent, Quebec
H4M 2x6
1-800-363-0583
www.ca.pirelli.com
The tires fitted to your vehicle as original equipment were tested and
approved by the vehicle manufacturer and the tire manufacturer and
take into account all aspects of the vehicle’s operation. Changes in the
tire size, type or construction should not be made without seeking advice
from the vehicle or tire manufacturer since unapproved tires on your
vehicle could adversely affect steering, handling, braking and traction.
36
======================================================
SAFETY WARNING
DISREGARDING ANY OF THE SAFETY PRECAUTIONS AND
INSTRUCTIONS CONTAINED IN THIS MANUAL MAY RESULT IN TIRE
FAILURE OR EXPLOSION CAUSING SERIOUS PERSONAL INJURY OR
DEATH.
DRIVING ON ANY TIRE THAT DOES NOT HAVE THE CORRECT
INFLATION PRESSURE IS DANGEROUS
Any under inflated tire builds up excessive heat that may result in
sudden tire destruction. If tires are supplied as original equipment, refer
to the tire decal on the vehicle (check vehicle and/or vehicle owner’s
manual for decal location) for the recommended operating pressures. For
replacement tires, the correct inflation pressure will be provided by your
tire retailer; if not, refer to the vehicle decal.
These inflation pressures must be maintained as a minimum. However, do
not exceed the maximum pressure rating indicated on the tire sidewall.
CHECK THE COLD INFLATION PRESSURES IN ALL YOUR TIRES,
INCLUDING THE SPARE, AT LEAST ONCE EACH MONTH
Failure to maintain correct inflation may result in improper vehicle
handling and may cause rapid and irregular tire wear, sudden tire
destruction, loss of vehicle control and serious personal injury. Therefore,
inflation pressures should be checked at least once each month and
always prior to long distance trips. This applies to all tires, including
self-sealant types, self-supporting runflat types and other extended
mobility tires, which are as susceptible to losing air pressure as any other
type of tire, if not properly maintained.
Pressures should be checked when tires are cold, in other words, before
they have been driven on. Driving, even for a short distance, causes tires
to heat up and air pressure to increase.
Checking pressure when tires are hot:
If pressures are checked after tires have been driven for more than three
minutes or more than one mile, (2 km) the tires become hot and the
pressures will increase by approximately 4 psi. Therefore when the tire
37
pressure is adjusted under these conditions, it should be increased to a
gauge reading of 4 psi greater than the recommended cold inflation
pressure.
For Example Only:
Gauge reading of hot tire:................. 32psi(220 kPa)
If recommended cold inflation pressure is:.....30psi(205 kPa)
Desired gauge reading of hot tire 30+4psi=34psi
(205 + 30 = 235 kPa)
Therefore: add 2 psi..................... (15kPa)
Check cold pressure as soon as possible, preferably within
24 hours. “Bleeding” air from hot tires could result in under
inflation. Use an accurate tire gauge to check pressures. Never
allow children to inflate or deflate tires. Always make certain valve
caps are installed on all tire valves to keep out dirt and moisture.
TIRE SPINNING
Do not spin wheels in excess of 35 mph (55 km/h) as indicated on the
speedometer. Excessive speed in a free-running, unloaded tire can cause
it to “explode” from centrifugal force. The energy released by such an
explosion is sufficient to cause serious physical injury or death. Never
allow anyone to stand near or behind the spinning tire.
When in mud, sand, snow, ice or other slippery conditions, do not engage
in excessive wheel spin. Accelerating the motor excessively, particularly
with automatic transmission vehicles, may cause a drive tire that has lost
traction to spin beyond its speed capability. This is also true when
balancing a drive tire/wheel assembly on the vehicle using the vehicle
engine to spin the tire/wheel assembly.
HIGH SPEED DRIVING CAN BE DANGEROUS
Correct inflation pressure is especially important. However, at high
speeds, even with the correct inflation pressure, a road hazard for
example is more difficult to avoid and if contact is made, has a greater
chance of causing tire damage than at a lower speed. Moreover, driving
at high speed reduces the reaction time available to avoid accidents and
bring your vehicle to a safe stop.
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If you see any damage to a tire or wheel, replace it with the spare at
once and visit a participating Tire Retailer.
Exceeding the maximum speeds shown on the following page for each
type of tire will cause the tire to build up excessive heat which can
cause tire damage that could result in sudden tire destruction and rapid
air loss. Failure to control a vehicle when one or more tires experience a
sudden air loss can lead to an accident.
In any case, you should not exceed reasonable speeds as
indicated by the legal limits and driving conditions.
SPEED RATINGS
Speed Symbols are shown on the sidewall of some tires. The following
table shows the maximum speed corresponding to the symbol.
*Some V (or VR) rated tires may have a speed capacity greater than
149 mph (240 km/h). Consult your tire retailer for maximum speed
rating if your vehicle capability exceeds this speed.
**Z (or ZR) rated tires are designed to use on cars with maximum speed
capabilities in excess of 149 mph (240 km/h). (W and Y speed ratings are
sub-categories of Z).
Consult your tire retailer for maximum speed capabilities.
Although a tire may be speed-rated, we do not endorse the operation of
any vehicle in an unsafe or unlawful manner. Speed ratings are based on
laboratory tests which relate to performance on the road, but are not
applicable if tires are underinflated, overloaded, worn out, damaged,
altered, improperly repaired, or retreaded. Furthermore, a tire’s speed
rating does not imply that vehicles can be safely driven at the maximum
speed for which the tire is rated, particularly under adverse road and
weather conditions or if the vehicle has unusual characteristics.
Highway passenger tires that do not have a speed symbol on the sidewall
have a maximum speed rating of 105 mph (170 kph). Light truck
highway tires that do not have a speed symbol on the sidewall of the tire
have a maximum speed rating of 87 mph (140 kph).
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The speed and other ratings of retreaded tires are assigned by the
retreader and replace the original manufacturer’s ratings.
IMPORTANT: In order to maintain the speed capability of the vehicle,
replacement tires must have speed ratings equal to or higher than those
fitted as original equipment (as indicated on the vehicle tire placard or
owner’s manual). If tires with lower speed ratings are fitted, the vehicle?s
handling may be affected and the speed capability of the vehicle will be
lowered to the maximum speed capability of the replacement tires as
indicated in the table below.
REMEMBER... High speed driving can be dangerous and may damage
your tires. AND... When driving at highway speeds, correct inflation
pressure is especially important.
SPEED Maximum Speed
Ratings Km/h mph
M 130 81
N 140 87
P 150 93
Q 160 100
R 170 106
S 180 112
T 190 118
H 210 130
V 240 149
V* 240+ 149+
W 270 168
Y 300 186
300+ 186+
ZR**
WINTER TIRES - Winter tires that do not have a speed symbol on the
sidewall or tires with Q symbols have a speed rating of 100 mph
(160 km/h). Winter tires with a speed symbol have a maximum speed
rating in accordance with the symbol.
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INSPECT YOUR TIRES, DO NOT DRIVE ON A DAMAGED TIRE OR
WHEEL
HAZARDS
Objects in the road, such as potholes, glass, metal, rocks, wood, debris
and the like, can damage a tire and should be safely avoided.
Unavoidable contact with such objects should prompt a thorough tire
inspection. Anytime you see any damage to your tires or wheels, replace
with the spare at once and immediately visit a tire retailer.
INSPECTION
When inspecting your tires, including the spare, check the air pressures.
If the pressure check indicates that one of your tires has lost pressure of
two pounds or more, look for signs of penetration, valve leakage or wheel
damage that may account for the air loss. A tire damaged by a road
hazard may appear undamaged to you on the outside of the tire. If you
suspect your tire may be damaged from striking a road hazard (even
when no damage is apparent) have the tire inspected by a tire retailer at
once.
Always look for bulges, cracks, cuts, penetrations and abnormal
tire wear, particularly on the edges of the tire tread, which may
be caused by misalignment or underinflation. If any such damage
is found, the tire must be inspected by a tire retailer at once.
Use of a damaged tire could result in tire destruction.
All tires will wear out faster when subjected to high speeds as well as
hard cornering, rapid starts, sudden stops, frequent driving on roads
which are in poor condition, and off road use. Roads with holes and
rocks or other objects can damage tires and cause misalignment of your
vehicle. When driving on such roads, drive carefully and slowly, and
before driving again at normal or highway speeds, examine your tires for
any damage, such as cuts, bulges, penetrations, unusual wear patterns,
etc.
TIRE TREADWEAR INDICATORS WEAR BARS
Most tires contain wear indicators Wear Barsin the grooves of the tire
tread which show up when only 2/32nds of an inch (1.6 mm) of tread is
remaining. At this stage, your tires must be replaced. Tires worn beyond
this stage are extremely dangerous.
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WARNING: Age
Tires degrade over time depending on many factors such as
weather, storage conditions, and conditions of use (load, speed,
inflation pressure, etc.) the tires experience throughout their
lives. In general, tires should be replaced after six years
regardless of tread wear. However, heat caused by hot climates or
frequent high loading conditions can accelerate the aging process
and may require tires to be replaced more frequently.
You should replace your spare tire when you replace the road
tires or after six years due to aging even if it has not been used.
DO NOT OVERLOAD: DRIVING ON ANY OVERLOADED TIRE IS
DANGEROUS
The maximum load rating of your tires is molded on the tire sidewall. Do
not exceed this rating. Follow the loading instructions of the
manufacturer of your vehicle and this will ensure that your tires are not
overloaded. Tires which are loaded beyond their maximum allowable
loads for the particular application will build up excessive heat that may
result in sudden tire destruction. Do not exceed the gross axle weight
rating for any axle on your vehicle.
TRAILER TOWING
If you anticipate towing a trailer, you should visit a tire retailer for advice
concerning the correct size tire and pressures. Tire size and pressures will
depend upon the type and size of trailer and hitch utilized, but in no case
must the maximum cold inflation pressure or tire load rating be exceeded.
Check the tire decal and the owner’s manual supplied by the manufacturer
of your vehicle for further recommendations on trailer towing.
WHEEL ALIGNMENT AND BALANCING ARE IMPORTANT FOR
SAFETY AND MAXIMUM MILEAGE FROM YOUR TIRES.
CHECK HOW YOUR TIRES ARE WEARING AT LEAST ONCE EACH
MONTH
If your tires are wearing unevenly, such as the inside shoulder of the tire
wearing faster than the rest of the tread, or if you detect excessive
vibration, your vehicle may be out of alignment or balance. These
conditions not only shorten the life of your tires but adversely affect the
handling characteristics of your vehicle, which could be dangerous. If you
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detect irregular wear or vibration, have your alignment and balance
checked immediately. Tires which have been run underinflated will show
more wear on the shoulders than in the center of the tread.
TIRE MIXING
For best performance it is recommended that the same size and type of
tire be used on all four wheel positions. Before mixing tires of different
types in any configuration on any vehicle, be sure to check the vehicle
manufacturer’s Owner’s Manual for its recommendations.
It is especially important to check the vehicle manufacturer’s owner’s
manual when mixing, matching, or replacing tires on 4-wheel drive
vehicles, as this may require special precautions.
NOTE: Tires which meet the Rubber Manufacturers Association (RMA)
definition of snow tires are marked M/S, M+S or M&S. On such tires, this
designation is molded into the sidewall. Tires without this notation are
not recommended for winter driving.
Tires designated for use in severe winter conditions are marked
on at least one sidewall with the letters ‘‘M” and ‘‘S” plus a
pictograph of a mountain with a snowflake on it. It is
recommended that winter tires be applied to all four wheel
positions. Failure to do so may negatively affect vehicle
handling.
TIRE ROTATION
To obtain maximum tire wear, it may be necessary to rotate your tires.
Refer to your vehicle owner’s manual for instructions on tire rotation.
Note: Your vehicle may be equipped with a dissimilar spare tire/wheel. A
dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is
different in brand, size or appearance from the road tires and wheels. If
you have a dissimilar spare tire/wheel, it is intended for temporary use
only and should not be used in a tire rotation.
Note: After having your tires rotated, inflation pressure must be checked
and adjusted to the vehicle requirements.
Monthly inspection for tire wear is recommended. Your tires should be
rotated at the first sign of irregular wear, even if it occurs before the
next recommended rotation interval for your vehicle. This is true for all
vehicles. When rotating tires with a directional tread pattern, observe the
arrows molded on the sidewall which show the direction the tire should
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turn. Care must be taken to maintain the proper turning direction. As a
general rule, whenever only two tires are replaced, the new ones should
be put on the rear.
CUSTOMIZATION OF TIRES, WHEELS, OR SUSPENSION ON SUVS
AND LIGHT TRUCKS
Due to their size, weight and higher center of gravity, vehicles such as
SUVs and light trucks do not have the same handling characteristics as
automobiles. Because of these differing characteristics, failure to operate
your SUV/truck in a proper and safe manner can increase the likelihood
of vehicle rollover. Modifications to your SUV/truck tire size, tire type,
wheels or suspension can change its handling characteristics and further
increase the likelihood of vehicle rollover. Whether your SUV/truck has
the original equipment configuration for tires, wheels and suspension or
whether any of these items have been modified, always drive safely,
avoid sudden, sharp turns or lane changes and obey all traffic laws.
Failure to do so may result in loss of vehicle control leading to an
accident and serious injury or death.
TIRE ALTERATIONS
Do not make or allow to be made any alterations on your tires.
Alterations may prevent proper performance, leading to tire damage
which can result in an accident. Tires which become unserviceable due
to alterations such as truing, whitewall inlays, addition of balancing or
sealant liquids, or the use of tire dressing containing petroleum distillates
are excluded from warranty coverage.
REPAIRS - WHEREVER POSSIBLE, SEE YOUR TIRE RETAILER AT
ONCE
If any tire sustains a puncture, have the tire demounted and thoroughly
inspected by a tire retailer for possible damage that may have occurred.
A tread area puncture in any passenger or light truck tire can be
repaired provided that the puncture hole is not more than 1/4in
diameter, not more than one radial cable per casing ply is damaged, and
the tire has not been damaged further by the puncturing object or by
running underinflated. Tire punctures consistent with these guidelines
should only be repaired by following the Rubber Manufacturers
44
Association (RMA) recommended repair procedures. Plug-only repairs
done on-the-wheel are considered improper and therefore, not
recommended. Such repairs are not reliable and may cause further
damage to the tire.
STORAGE
Tires contain waxes and emollients to protect their outer surfaces from
ozone and weather checking. As the tire rolls and flexes, the waxes and
emollients continually migrate to the surface, replenishing this protection
throughout the normal use of the tire. Consequently, when tires sit
unused for long periods of time (a month or more) their surfaces
become dry and more susceptible to ozone and weather checking and
the casing becomes susceptible to flat spotting. For this reason, tires
should always be stored in a cool, dry, clean, indoor environment.
If storage is for one month or more, eliminate the weight from
the tires by raising the vehicle or by removing the tires from the
vehicle. Failure to store tires in accordance with these
instructions could result in damage to your tires or premature
aging of the tires and sudden tire failure.
When tires are stored, be sure they are placed away from sources of heat
and ozone such as direct sunlight, hot pipes and electric generators.
Be sure that surfaces on which tires are stored are clean and free from
grease, gasoline or other substances, which could deteriorate the rubber.
Failure to store tires in accordance with these instructions could result
in damage to your tires or premature aging of the tires and sudden tire
failure.
FOLLOW THESE MOUNTING RECOMMENDATIONS
Tire changing can be dangerous and must be done by professionally
trained persons using proper tools and procedures as specified by
the Rubber Manufacturers Association (RMA). Single or dual
assemblies must be completely deflated before demounting.
Your tires should be mounted on wheels of correct size and type and
which are in good, clean condition. Wheels that are bent, chipped, rusted
(steel wheels) or corroded (alloy wheels) may cause tire damage. The
inside of the tire must be free from foreign material. Have your retailer
check the wheels before mounting new tires. Mismatched tires and rims
can explode during mounting. Also, mismatched tires and rims can result
45
in dangerous tire failure on the road. If a tire is mounted by error on the
wrong-sized rim, do not remount it on the proper rim - scrap it. It may
have been damaged internally (which is not externally visible) by having
been dangerously stretched and could fail on the highway.
Old valves may leak. When new tubeless tires are mounted, have
new valves of the correct type installed. Tubeless tires must only
be mounted on wheels designed for tubeless tires i.e., wheels
which have safety humps or ledges.
It is recommended that you have your tires and wheels balanced. Tires
and wheels, which are not balanced, may cause steering difficulties, a
bumpy ride, and irregular tire wear.
Be sure that all your valves have suitable valve caps. The valve
cap is the primary seal against air loss.
TEMPORARY SPARE TIRES
When using any temporary spare tire, be sure to follow the vehicle
manufacturer’s instructions.
REMEMBER... TO AVOID DAMAGE TO YOUR TIRES AND
POSSIBLE ACCIDENT:
CHECK TIRE PRESSURE AT LEAST ONCE EACH MONTH WHEN
TIRES ARE COLD AND BEFORE LONG TRIPS.
DO NOT UNDERINFLATE/OVERINFLATE.
DO NOT OVERLOAD.
DRIVE AT MODERATE SPEEDS, OBSERVE LEGAL LIMITS.
AVOID DRIVING OVER POTHOLES, OBSTACLES, CURBS OR EDGES
OF PAVEMENT.
AVOID EXCESSIVE WHEEL SPINNING.
IF YOU SEE ANY DAMAGE TO A TIRE, REPLACE WITH THE SPARE
AND VISIT ANY AUTHORIZED RETAILER AT ONCE.
IF YOU HAVE ANY QUESTIONS. CONTACT YOUR AUTHORIZED
RETAILER.
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FAILURE TO OBSERVE ANY OF THE RECOMMENDED
PRECAUTIONS CONTAINED IN THIS OWNER’S MANUAL CAN
LEAD TO ERRATIC VEHICLE BEHAVIOR AND/OR TIRE DAMAGE,
POSSIBLY RESULTING IN AN ACCIDENT.
If you see any damage to your tires or wheels, contact your local
authorized tire retailer or Mazda Dealer.
Warning: For safety and good performance, you must take care of
your tires.
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