TBGC 2015 CPD Book
User Manual: TBGC
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Progress Through Sharing 1 half day seminars WEBINARS leadership and strategy information skills behavioural skills topical issues public sector exam preparation technical skills 2015 half day seminars WEBINARS leadership and strategy information skills behavioural skills topical issues exam preparation technical skills public sector technical skills A PRACTICAL WORKSHOP IN CORPORATE GOVERNANCE AND RISK MANAGEMENT (PWCG) AUDIT REPORTS: BETTER DESIGN, FASTER DELIVERY (AREP) AUDITING BUSINESS CONTINUITY MANAGEMENT PLANS (ABCM) AUDITING GOVERNANCE, STRATEGY, ETHICS AND RISK MANAGEMENT (GSER) AUDITING OUTSOURCED CONTRACTS (CONA) AUDITING PROJECTS, PROJECT MANAGEMENT AND PROJECT RISK (APMR) AUDITING THE HUMAN RESOURCES FUNCTION (AHR) CONDUCTING AN AUDIT FROM CRADLE TO GRAVE (CACTG) CORPORATE GOVERNANCE: STRATEGIES FOR INTERNAL AUDIT (CGSA) EFFECTIVE REPORT WRITING (ERW) ESSENTIAL ELEMENTS OF THE INTERNAL AUDITING PROCESS (EEIP) FINANCIAL AUDITING FOR INTERNAL AUDITORS IN THE PRIVATE SECTOR (FAIA-PRI) FINANCIAL AUDITING FOR INTERNAL AUDITORS IN THE PUBLIC SECTOR (FAIA-PUB) FRAUD RISK FOR IA (FRIA) HOW TO EFFECTIVELY REVIEW YOUR ORGANISATION’S RISK MANAGEMENT PROCESS (ORMP) RISK-BASED AUDITING (RBA) ROOT CAUSE IDENTIFICATION (RCI) SAMPLING FOR INTERNAL AUDITORS (SAMP) SKILLS FOR SUPERVISING AN INTERNAL AUDIT PROJECT (SIAP) TOOLS AND TECHNIQUES FOR THE INTERNAL AUDITOR – BLOCK 1 (TTB1) TOOLS AND TECHNIQUES FOR THE INTERNAL AUDITOR – BLOCK 2 (TTB2) TOOLS AND TECHNIQUES FOR THE INTERNAL AUDITOR – BLOCK 3 (TTB3) TOOLS AND TECHNIQUES FOR THE INTERNAL AUDITOR – BLOCK 4 (TTB4) 5 7 8 9 10 12 14 15 17 18 19 21 22 23 25 26 28 29 30 31 32 33 34 exam preparation CERTIFICATION IN CONTROL SELF-ASSESSMENT: A REVIEW COURSE (CCSAR) CIA LEARNING SYSTEM INSTRUCTOR LED COURSE - PART 1 (CIA1) CIA LEARNING SYSTEM INSTRUCTOR LED COURSE - PART 2 (CIA2) CCIA LEARNING SYSTEM INSTRUCTOR LED COURSE - PART 3 (CIA3) 36 39 41 44 public sector A NEW SERVICE MODEL: AUDITOR ROLES IN GOVERNMENT PERFORMANCE MEASUREMENT (ARGPM) ADVANCED PERFORMANCE AUDITING IN THE PUBLIC SECTOR (APAUD) AUDITING THE MANAGEMENT AND REPORTING OF PERFORMANCE INFORMATION IN THE PUBLIC SECTOR (APIA) AUDITING THE TREASURY FUNCTION (ATF) FUNDAMENTALS OF AUDITING THE SUPPLY CHAIN MANAGEMENT (PROCUREMENT) FUNCTION (ASCM) OPERATIONAL AUDITING: EVALUATING PROCUREMENT AND SOURCING (OAEP) OPERATIONAL AUDITING: EVALUATING THE SUPPLY CHAIN (OAESC) OPERATIONAL AUDITING: INFLUENCING POSITIVE CHANGE (OAIPC) PERFORMANCE AUDITING FOR THE PUBLIC SECTOR (PAUD) 49 51 52 53 55 56 58 59 61 topical issues ASSESSING YOUR PROTECTION OF PERSONAL IDENTIFIABLE INFORMATION (POPI) BUILDING A SUSTAINABLE QUALITY PROGRAM (BSQP) COMBINED ASSURANCE – INTERNAL AUDITORS TO TAKE THE LEAD (CATL) CONTROL SELF-ASSESSMENT: AN INTRODUCTION (CSAI) CONTROL SELF-ASSESSMENT: FACILITATION SKILLS (CSAF) CORPORATE SOCIAL RESPONSIBILITY: OPPORTUNITIES FOR INTERNAL AUDIT (CSRO) COSO 2013: IMPLEMENTING THE FRAMEWORK (COIF) DEVELOPING A FRAUD RISK MANAGEMENT PROGRAM FOR YOUR ORGANISATION (DFRP) ENVIRONMENTAL AUDITING FOR NON-ENVIRONMENTAL AUDITORS (ENEA) HOW TO DETECT AND PREVENT OCCUPATIONAL FRAUD (FRAUD) ISSUING AN “ASSESSMENT” IN TERMS OF KING III (IAK3) LEAN AUDITING: DELIVERING ADDED VALUE (LEAN) PERFORMING AN EFFECTIVE QUALITY ASSESSMENT (PEQA) 63 64 66 67 69 70 71 73 74 75 76 77 78 22 half day seminars WEBINARS leadership and strategy information skills behavioural skills topical issues exam preparation technical skills public sector behavioural skills ADVANCED INTERVIEW SKILLS FOR INVESTIGATIONS (AISI) ART OF PERSUASION FOR INTERNAL AUDIT (PERS) COMMUNICATION AND NEGOTIATION SKILLS FOR THE 21ST CENTURY AUDITOR (CNSCA) ETHICS AT WORK AND IN THE INTERNAL AUDIT PROFESSION (EWIP) HOW TO DEAL WITH DIFFICULT PEOPLE! COMMUNICATION AND CONFLICT MANAGEMENT (CCM) TOOLS AND TECHNIQUES FOR THE NEW AUDIT MANAGER (TNAM) 80 81 82 84 85 87 information skills ADVANCED EXCEL FOR INTERNAL AUDITORS (ADVEX) AUDITING CLOUD COMPUTING (CLOUD) CLOUD COMPUTING: CRITICAL SECURITY AND CONTROL ISSUES (CCOM) DATA MINING FOR AUDITORS - A LOGICAL APPROACH TO CONTINUOUS AUDITING AND GOVERNANCE (DMIA) DATA SECURITY RISKS FOR INTERNAL AUDIT (DSRI) EXCEL FOR BEGINNERS: TOOLS FOR INTERNAL AUDITORS (EXCEL) IT AUDIT AND GOVERNANCE IN EMERGING TECHNOLOGY (ITET) IT AUDITING FOR NON-IT AUDITORS (BASICS OF IT AUDITING) (NONIT) IT AUDITING : BEYOND THE BASICS (ITBB) IT GOVERNANCE AND RISK - FOR THE NON-IT PROFESSIONAL (ITGR) IT UNDERSTANDING FOR THE IA PROFESSION (ITIA) KEEPING UP WITH TECHNOLOGY – BETTER GOVERNANCE AND CONTROL (TBGC) RISK BASED IT AUDITING (RITA) THE NEW COSO INTEGRATED RISK MANAGMENT COURSE FOR THE INTERNAL AUDIT PROFESSION (NIRM) 90 91 93 95 96 97 98 99 100 101 102 105 106 107 leadership and strategy AUDIT COMMITTEE: RESPONSIBILITIES (ACR) BUILDING, LEADING AND MANAGING THE INTERNAL AUDIT DEPARTMENT (BLIA) HEADS OF INTERNAL AUDIT INDUCTION (HIAM) THE INTERNAL AUDITOR’S GUIDE TO STRATEGIC THINKING (IAST) LEADERSHIP & INFLUENCE WORKSHOP (LDIW) LEADERSHIP SKILLS FOR SUPERVISORS (LSS) MEETING MANAGEMENT WORKSHOP (MMW) PRESENTATION SKILLS WORKSHOP (PSW) SMART REPORT WRITING FOR SENIOR MANAGEMENT (SMART) SOCIAL MEDIA IN THE WORKPLACE WORKSHOP (SMWW) SUCCESSFUL STRATEGIES FOR HEADS OF INTERNAL AUDIT (SSAM) TIME MANAGEMENT WORKSHOP (TMW) 111 112 113 114 115 116 117 118 119 120 121 122 WEBINARS ASSESSING ETHICS IN THE ORGANISATION (WAEO) BUILDING A RELATIONSHIP BETWEEN INTERNAL AUDIT AND THE AUDIT COMMITTEE (WBAC) COMPANY LAW, PFMA AND OTHER ACTS (WCLA) DO WE UNDERSTAND CARBON FOOTPRINT? (WCAF) HOW TO AUDIT COMPLIANCE (WHAC) HOW TO AUDIT CUSTOMER SERVICE (WACS) INTERNAL AUDIT AND WHISTLE BLOWING (WIWB) ISO 31000 AND ISO 31010 (RISK MANAGEMENT) (WISO) UNDERSTANDING RISK METHODOLOGY (WURM) half day seminars FRAUD INDICATORS, RED FLAGS AND PREVENTION (FIRF) COBIT5 – IT GOVERNANCE FOR INTERNAL AUDITORS (COBIT5) ENVIRONMENTAL INDICATORS FOR NON-ENVIRONMENTAL AUDITORS (EINA) ROLE OF INTERNAL AUDIT AS A CONSULTANT - MANAGING EXPECTATIONS (RIAC) THE EFFECT OF THE NEW COMPANIES ACT ON INTERNAL AUDIT (ENCA) 3 3 124 125 126 127 128 129 130 131 132 134 135 136 137 138 half day seminars WEBINARS leadership and strategy information skills behavioural skills topical issues public sector exam preparation technical skills Technical Skills courses are aimed at developing or enhancing the technical skills for all internal auditors. The courses range from basic entry level courses to more advanced technical skills. 4 4 WEBINARS leadership and strategy information skills behavioural skills topical issues exam preparation technical skills public sector A practical workshop in corporate governance and risk management (PWCG) Duration: 2 days CPD Hours: 16 Recent development and corporate failures have demonstrated the real need for effective corporate governance and risk management practices. Internal auditors have a critical role to play regarding effective governance and it is therefore imperative that they are up to date with current thinking in these areas. How will this course benefit you? After completion of this course, participants will be able to: - understand the reasons behind the current state of play within the corporate governance arena - appreciate and consider current and potential future corporate governance initiatives - assess the extent to which your organisation demonstrates characteristics of good and effective corporate governance - understand basic principles and practices of risk management - appreciate the contribution that internal control makes to effective risk management and governance - understand the role that internal audit may fulfill within an organisation’s risk management and governance efforts - appreciate practical ideas to embed risk management into the culture of the organisation - have an overview of risk-based internal auditing • • role players, appropriate structures and processes - best practices) • Introduction to best practice characteristics of good corporate governance (as per King III) • King III Update • Introduction to risk management and risk management practices and principles • Introduction to internal control models and frameworks • Embedding risk management • Internal Audit and Risk Management • Risk-based internal auditing Case studies: Please refer to “Method of Evaluation” below Conclusion – what did we learn Method of evaluation • COURSE CONTENT The course is highly interactive and will cover the following: The course is highly interactive and will cover the following: • Introduction and Setting of Objectives • Definition of Internal Audit – What is Internal Audit? o definition of risk management, internal control and corporate governance and the role and responsibilities of internal audit regarding these three elements • What is Corporate Governance? (including the new definition of corporate governance (Bob Garrat, Thin in Top), stakeholders, roles and responsibilities of various Case study to evaluate understanding of the concepts: Regal Treasury Bank – Jeff Levenstein – demonstrating the total absence of good governance practices as identified during the course [participants will be required to review the case study and to review Regal Treasury’s corporate governance practices or the lack thereof and make recommendations to improve the governance practices]; and /or Enron – participants will be required to review and to identify the corporate governance practices that were lacking and/or in place, but not effective and also to make recommendations to improve the corporate governance practices. A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 5 WEBINARS leadership and strategy information skills behavioural skills topical issues exam preparation technical skills public sector A practical workshop in corporate governance and risk management (PWCG) Who should attend? A comprehensive analysis of a company covering ALL aspects in terms of good corporate governance practices. This case study will be performed in syndicate groups and is very detailed – the case study review takes 1-2 hours to perform, where after auditors should be able to perform an audit of their organisation’s corporate governance and risk management practices. The course will be suitable for those who wish to gain an overview and understanding of the principles of sound corporate governance. Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. The case study will be prepared by the participants and evaluated by the course presenter to ensure that all concepts have been fully understood. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 6 WEBINARS leadership and strategy information skills behavioural skills topical issues public sector technical skills exam preparation new Audit Reports: Better Design, Faster Delivery (AREP) Duration: 1 day CPD Hours: 8 Course Description Formatting • Use best practices for up-to-date narrative, mapped, and table formats • Select an appropriate page orientation (portrait versus landscape) • Develop the graphic “look” • Select fonts and font sizes • Incorporate color, graphics, and photography Are you an internal auditor who is manager-level or above who is charged with updating or redesigning your organizations’ audit reports and with using report-writing resources efficiently? Need to overhaul your audit report? Want to use your staff’s and audit management’s time better to get reports delivered faster? Need to be sure critical messages are getting through to your audit committee and executive management? Special Considerations • Develop a report-quality checklist aligned with the report structure • Explore secure Web delivery • Design the consulting report. Course outline: Report-Design Task Analysis • Assess the readers of your reports • Assess the readers’ uses of your reports • Set expectations for timeliness • Understand approaches that lead to and that impede timeliness • Assess design and/or production preferences and constraints Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 Use or Modification of Standard Structures • Design the overall structure of the report • Build executive summaries • Adopt whole-report, risk, management-awareness, and/or observation ratings • Consider adopting observation summaries • Structure observations • Use or omit appendices For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 7 WEBINARS leadership and strategy information skills behavioural skills topical issues public sector technical skills exam preparation AUDITING BUSINESS CONTINUITY MANAGEMENT PLANS (ABCM) Duration: 1 day CPD Hours: 8 Seminar Objective Who should attend? Chief Audit Executives (CAE’s) have been challenged to educate corporate executives on the risks, controls, costs, and benefits of adopting a Business Continuity Management (BCM) program. The CAE must understand the role of BCM as one of three elements of an Emergency Management Program. • • • COURSE CONTENT • • • • • • • • • BCM Definition Crisis Management Planning Disaster Recovery of IT Building a Business Case Common Disaster Scenarios Common Disaster Impacts BCM Requirements o Management Support o Risk Assessment and Risk Mitigation o Business Impact Analysis o Business Recovery and Continuity Strategy o Disaster Recovery for IT o Awareness and Training o Maintenance of the BCM Program o Exercise of the Business Continuity o Crisis Communications o Coordination with External Agencies Emergency Response Crisis Management Entry or introductory level for those requiring a fundamental understanding Internal auditors who are already practicing internal audit and have a basic understanding of the subject Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff. Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 8 WEBINARS leadership and strategy information skills behavioural skills topical issues public sector technical skills exam preparation Auditing governance, strategy, ethics and risk management (GSER) Duration: 2 days CPD Hours: 16 How will this course benefit you? Who should attend? This course will provide audit executives and managers with tools and techniques to assist them in auditing governance, strategy, ethics and risk management, ensuring that their internal audit functions comply with Standard 2100. Audit executives and managers who want their internal audit functions to remain relevant, to show this relevance and add real value. Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff COURSE CONTENT • • • • • • • • Introduction and objective setting Standard 2100 Auditing Corporate Governance Strategy per COSO and others Ethics and culture Risk Management per COSO Risk Management per IIA What did we learn Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 9 WEBINARS leadership and strategy information skills behavioural skills topical issues public sector technical skills exam preparation AUDITING OUTSOURCED CONTRACTS (CONA) This course is designed to introduce you to the concepts of outsourcing and the potential impact on business processes. It enables you to consider how you can provide the assurance that senior management, the Board and other stakeholders seek when considering the accountability of contracting processes and the achievement of objectives. Duration: 1 day CPD Hours: 8 COURSE SYNOPSIS Develop techniques which enable you to audit outsourcing arrangements at all stages, from the original assessment of viability and decision making process, through the agreement of objectives, selection of partner and effective monitoring of the service delivery itself. • COURSE CONTENT • • • • • • • • The objective of outsourcing – why do organisations seek to outsource? Key stages within the outsourcing process The objectives and elements of contract management. Internal audit’s role – what impact does an outsourcing arrangement have on the planning and delivery of the auditor’s work? What are the system risks within the different stages of the contract: o identification of need and assessment of viability o identification of potential contractors o tendering and award of the contract o handover of the activity o monitoring contract performance o evaluation against objectives o termination of the contract How to evaluate and map of controls for considerable risks The development of an audit programme to test the effectiveness of key controls identified. Overview of contract management • • o outsourcing objectives o transfer of risk o roles and responsibilities o elements of the management process o different approaches to outsourcing o legal and contractual issues Internal audit’s role o changes to the internal audit approach o who are we providing assurance to? o the new challenges to face o a focus on client management roles instead of operations management information needs o communication flows o where can we add value Risk o business seeking to transfer risk through the outsourcing process o cost implications o balancing risk and the cost of control o what different risks are introduced through the outsourcing arrangement Contract control and management o developing the right structure o matching control to contractual requirements o qualitative v quantitative assessment o development and use of KPIs o introducing changes in service or activity requirements o performance reporting o poor performance – remedy and review A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 10 WEBINARS leadership and strategy information skills behavioural skills topical issues public sector technical skills exam preparation AUDITING OUTSOURCED CONTRACTS (CONA) • Who should attend? Audit approach o considering the drivers for the business o considering business history and inherent risk o determining key risks o assessing the business control framework o developing a structured approach to the audit work o focusing on key risk areas. Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 11 WEBINARS leadership and strategy information skills behavioural skills topical issues public sector technical skills exam preparation Auditing projects, project management and project risk (APMR) Internal auditors at the leading edge of risk awareness are being called upon to give assurance that organizational change is being properly governed and managed. Organisations are no longer happy to pour huge sums of money into late, under-functional and over budget projects. Duration: 2 days CPD Hours: 16 How will this course benefit you? 2. Approaches to Project Management • Traditional Approach • Phased Approach in the development of a project • Project Initiation - determining the nature and scope of the development • The importance of project planning • How to assess initial project risk? • Factoring in complexities – partnership operations, outsourced service providers, undue reliance, culture risk etc. After completing this course, participants will be able to: • • • • • Identify the differences between program and project management and understand the roles individuals play in project success Identify how risk materialises within live projects and, left uncontrolled, causes projects to fail Plan for involvement in project and program management audits Outline how different assessment strategies are deployed at different project stages and how these should be integrated with the project timeline Appreciate the interplay between risk, timescale and cost 3. Auditing Projects • Understanding the Project Stages, Project risks, Project Roles and Responsibilities. • The Principles of Good Internal Control • Developing an Audit Program 4. Project Organization – Roles & Responsibilities • Team structure and basic considerations • Roles and responsibilities • The project team: people and risk factors associated with pace and stress • Understanding project metrics: Independent project auditors, project offices and project accountants • Communications and Quality Issues This course is accompanied by an extensive and indexed manual for use on return to work. COURSE CONTENT 1. Project and Program Management • Defining project and programs – essential differences • Project Diversity – Different types of projects • The structure and organization of projects • Key players and roles • The risk profile of a typical project • The audit role in projects and programs • The internal auditor’s involvement in projects • Planning for audit action 5. Project Risk • Project Risk assessment • Project Risk considerations-including, project risk planning, scope risk, resource risk, constraint management and managing activity risk. • Controlling additional costs and time penalties • Plan re-assessment A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 12 WEBINARS leadership and strategy information skills behavioural skills topical issues public sector technical skills exam preparation Auditing projects, project management and project risk (APMR) 6. System Development Life Cycle • Development or Maintenance • Testing - Why do we need to test? • Documentation – Do we really need it? • Risks implicated • Typical Controls Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Who should attend? • • Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants Anyone responsible for assessing or auditing projects, programs or project risk. All who need to understand the complex factors and interweaving of risk in modern projects and who need to ensure that projects are properly controlled. A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 13 WEBINARS leadership and strategy information skills behavioural skills topical issues public sector technical skills exam preparation new Auditing the human resources function (AHR) It may be a cliché but people are regularly described as an organisation’s greatest asset. Considerable energy and resources are invested in developing HR strategies, processes and services. This course will show you how to provide effective, professional insight and internal audit assurance over this important area. Duration: 1 day CPD Hours: 8 Who should attend? Who should attend? This course is open to all. Level 1 What will I learn? Entry or introductory level for those requiring a fundamental understanding of the subject. Upon completion you will be able to: • understand the role and importance of a modern HR function and how it should support the achievement of organisational objectives and strategy • recognise the objectives of HR and its key activities • identify and assess risk and appropriate mitigation associated with the HR function from an internal audit perspective • deliver professional insight and internal audit assurance over HR and its service delivery • know where to obtain additional resources to help you audit HR in your organisation more effectively. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants Course programme • • • • • • • • background to HR management importance of effective HR to all organisations, irrespective of sector objectives of organisational HR activity range of services delivered by modern HR functions alternate HR strategies available to organisations risks associated with the HR function and HR service delivery and options for risk mitigation topical HR issues and developments facing organisations and the HR profession common problems and practical issues faced when auditing HR. A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 14 WEBINARS leadership and strategy information skills behavioural skills topical issues public sector technical skills exam preparation Conducting an audit from cradle to grave (CACTG) Duration: 5 days CPD Hours: 40 How will this course benefit you? • • • • • • • Internal Control • Understand management’s responsibility for control • Identify internal audit’s responsibility regarding control • Introduce the COSO control model • Internal control components and factors • Understand the difference between “hard” and “soft” controls • Review tools for documenting and evaluating internal controls Learn to conduct an audit from beginning to end Learn to understand risks and their role in auditing Understand how to identify, evaluate, and document internal controls Use the preliminary survey to determine how and what to audit Discover the best techniques for gathering audit evidence and preparing workpapers Enhance and practice interpersonal and team-building skills throughout the audit Understand the importance of the audit communication process Documenting and Evaluating Internal Controls • Understand the purpose of the preliminary survey • Determine which controls are efficient and properly designed and functioning effectively • Compare and discuss audit tools for documenting control systems including narratives, ICQ’s, flowcharts, and risk/control matrices • Learn the advantages and disadvantages of each tool • Exercise: Flowcharting COURSE CONTENT The Internal Auditor’s Roles and Responsibilities • The definition of internal auditing explored • Audit responsibilities and general audit objectives • Types of internal audits and factors impacting audit emphasis • Attributes of the 21st century internal auditor • Your role in selling the internal audit function • Case study: “Auditing the Titanic” demonstrating the role of Internal Audit vs. External Audit and other key principles. The Audit Program • Understand the thought process involved in audit program development • Review guidelines for preparing audit programs • Learn to develop audit objectives, audit scope, and program test steps • Exercise: Developing audit objectives, audit scope, and program test steps Internal Auditing Standards • Code of Ethics for Internal Auditors • International Standards for the Professional Practice of Internal Auditing Workpapers and Audit Evidence • What the Standards say about work papers • Typical work paper organization and contents • Types of audit evidence The Audit Model – Performance of Audit Work • Overview of the audit process • Plan the audit – the preliminary survey, audit objectives, scope, and audit program • Examine, evaluate, and document information during fieldwork • Communicate results • Follow-up procedures • Time management (hints for budgeting your time) Developing Audit Findings • Explore the art of developing the audit finding • Understand when it is an audit finding through the five attributes of an audit finding approach • Getting to the root cause (two methods); agreeing and reporting on the root cause • Developing the audit findings and value-add recommendations by addressing the identified root cause(s) A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 15 WEBINARS leadership and strategy information skills behavioural skills topical issues exam preparation technical skills public sector Conducting an audit from cradle to grave (CACTG) Analytical Review Using Audit Software • Common uses of the computer as an audit tool • Learn the concepts of data extraction and analysis in performing analytic review • Review analyses to identify and investigate audit issues using the computer • Exercise: Review of computer reports and how to make them better • Teamwork • Understand the value of being an effective team member • Determine who should be on your audit team • Working ‘with’ the customer (getting the customer ‘on board’) • Practical exercise in terms of teamwork principles Interpersonal Skills and Interviewing • Gain insight into behavioural skills and communication techniques to improve your ability to communicate effectively with others • Learn basic techniques for effective interviewing • The relationship between good communication and problem solving • Exercise: Audit interview role playing • • the end of the day and to present their results during the start of the next day’s session. I will re-cap at the start of every new day in terms of the previous day(s)’ content to ensure that participants understand the concepts already dealt with. ‘role-play’ will also be used to enable participants to practice for example ‘marketing internal audit to a difficult customer / to the audit committee’; ‘interviewing skills – discussion of findings with management’; ‘discussing the role of internal audit as part of good corporate governance and fraud prevention’, etc. participants will also be exposed to delivering presentations – re the answers to their case study of the previous day, as well as the results of a comprehensive risk assessment (Alpha Piper Oil Rig Disaster 1988) at the end of the 5 days, the participants will have prepared a comprehensive case study re the Alpha Piper Oil Rig Disaster. They will watch the video of 24 minutes, where after they have to analyse the risks that materialised and prepare a detailed assessment of how they would have prevented and/or reduced the impact of the above risks. This case study will be presented in the form of an audit report to management. Identifying key risks, controls and recommendations for improvement. The case study will be prepared by the participants and evaluated by the course presented to ensure that all concepts have been fully understood. Case Studies • Used throughout the course to reinforce concepts learned The case study will be prepared by the participants and evaluated by the course presenter to ensure that all concepts have been fully understood. Method of evaluation • Case study to evaluate understanding of the concepts: Worldcom – Cynthia Cooper – demonstrating compliance with the IIA Standards and Code of Ethics [participants will be required to review the case study and to identify the relevant IIA Standards and Code of Ethics values norms that relate to the example]; and /or Enron – the ineffective role of the Internal Audit Department (Anderson Consulting) [participants will be required to review the case study and to identify the relevant IIA Standards and Code of Ethics values that relate to the example, but were not complied with] • Case study to evaluate understanding of the concepts: • various case studies will be conducted during the 5 days addressing the concepts dealt with during the day. Participants will be required to prepare answers to the 3-4 questions posed at Who should attend? • • Auditors with less than six months of audit experience Non-auditors with responsibility for developing and monitoring internal control Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 16 WEBINARS leadership and strategy information skills behavioural skills topical issues public sector technical skills exam preparation CORPORATE GOVERNANCE: STRATEGIES FOR INTERNAL AUDIT (cgsa) Duration: 2 days CPD Hours: 16 How will this course benefit you? • • • • Independence of Board • The role of internal auditing in these sensitive issues • Tools for assessing transparency Enterprise Risk Management • Organizational performance • Internal auditing as a catalyst for ERM Monitoring • Audit committee role/charters • Tools for Board and audit committee self-assessment • Corporate governance as an auditable risk area • Managing relationships • Positioning internal auditing in the organization • Tracking and measuring governance Communications • Ensuring all elements of governance are communicated • Developing a strategy to link and implement all of the elements of corporate governance Conclusion • Practical solutions to meeting standards for assuring governance • Risk and opportunities for the internal audit profession • Personal challenges to the auditor Gain the skills necessary to review and improve your corporate governance structure. Learn how to analyze and promote your organization’s ethics program. Develop techniques to effectively assess your organization’s risk management activities COURSE CONTENT Corporate Governance • Why is governance important? • General definitions including the Standards definition • Value of corporate governance • Examples of impact of poor governance on public and non-public entities • King III Roles And Responsibilities • Board, audit committee, internal audit, external audit, and others • Explore how the perspective of those responsible has changed and why Legal, Regulatory, And Standard • IIA Standards • Companies Act, PFMA, MFMA etc • COSO Enterprise Risk Management • Examine the emerging body of knowledge of the various proponents of corporate governance and how we might act in response Business Ethics • Standards from Ethics professional organizations • Codes of conduct, conflict of interest, ethics policies, • Tone at the top, vision, and values - how to influence them • Tools for assessing ethics • Examine the impact on internal audit assurance and consulting services Transparency • Disclosure mechanisms • Executive compensation Who should attend? Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 17 WEBINARS leadership and strategy information skills behavioural skills topical issues exam preparation technical skills public sector Effective report writing (ERW) Duration: 2 days CPD Hours: 16 How will this course benefit you? The aim of this course is to enable participants to effectively present the results of their internal audit engagement. COURSE CONTENT • (New section included): English Writing Tips (high level pointers (1 hour session) • • Case studies: Please refer to “Method of Evaluation” below Conclusion – What have we learned? Method of evaluation After completion of this course, participants will be able to: • Identify and develop constructive audit findings • Discuss audit findings with clients • Obtain agreement with management to take corrective actions • State the objectives and methods of reporting • Develop an audit report outline • Compile an effective report and • Provide guidance and constructive feedback on a report • Introduction and Setting of Objectives • The IIA Standards – audit and reporting process • The Audit and Reporting Process (as per the Standards) o Sources of audit findings o Elements of audit findings o Determining the audit objective o Assessing the condition o Establishing the impact o Determining the cause / contributing factors o Developing the audit finding and recommendation o Audit communication (including interviewing, reporting and presenting to management – discussion with management and incorporating their comments) o Overcoming resistance to change through effective communication o Agreeing action and resolving disagreements o Developing the audit report (structure for impact) o Following up on reports o Effectiveness of reporting (characteristics of an effective report) • Participants will be required to develop and write numerous findings and to construct a report using the best practice principles learned during the course. The nature of this course is highly interactive and practical – numerous case studies will be presented. The presenter will review the final products for the adequacy and effectiveness thereof. Who should attend? Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 18 WEBINARS leadership and strategy information skills behavioural skills topical issues exam preparation technical skills public sector ESSENTIAL ELEMENTS OF THE INTERNAL AUDITING PROCESS (EEIP) Duration: 5 days CPD Hours: 40 COURSE CONTENT • Introduction • The purpose of internal auditing. • The definition of internal auditing. • The internal auditor's roles and responsibility. • Code of Ethics. • Management expectations. • General audit objectives. • Types of internal audits. • Building relationships. • The role in selling the internal audit. • Compare and discuss audit tools during planning for documenting control. systems including narratives, ICQ’s, flowcharts and risk/ control matrics. Exercise : flowcharting. Risk Assessment • Risk assessment and risk based internal auditing. • Difference between risk based auditing and control based auditing. • Using of risk registers for audit purposes. • How to assess the effectiveness and adequacy of the risk assessment process. • Internal audit's role in the risk assessment process. Do’s and Don’ts. The COSO objectives • Using COSO objectives to identify key points of focus for a given audit assignment. • The difference between “hard” and “soft” controls. • Practical ways to evaluate “soft” controls. • Risk based auditing under COSO. • How CSA workshops can support achievement of COSO objectives. • How COSO objectives can be utilized to formulate audit objectives and audit work programs. • Exercise : Developing audit objectives. Fieldwork – Gathering Audit Evidence • Attributes of persuasive audit evidence. • Types of engagement information. • Sources of engagement evidence. • Identifying engagement information. • Role of analytical audit procedures in gathering engagement information. • Making use of CAATS to gather engagement information. • Documenting engagement information into working papers. • Why do we need working papers? • What should be on a working paper? • Control over working papers during and after audit assignments. • Exercise : audit evidence Planning • The audit charter as starting point for proper planning. • Covering of the audit universe during planning. • Essential elements of a strategic, annual and assignment planning document. • Plan the audit – the preliminary survey, audit objectives, scope and audit program. • Difference between planning for assurance and consulting assignments. Reviewing • Importance of effective reviewing. • When should reviewing occur and by whom should it be conducted? • Essential elements to look for during the reviewing process. A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 19 WEBINARS leadership and strategy information skills behavioural skills topical issues exam preparation technical skills public sector ESSENTIAL ELEMENTS OF THE INTERNAL AUDITING PROCESS (EEIP) Who should attend? Reporting • Source of audit findings. • Elements of audit findings. • Assessing the condition. • Establishing the impact/risk. • Determining the root cause/contributing factors and not only the symptoms. • Developing cost effective audit recommendations. • Importance of including management comments in audit reports. • Importance of discussing the draft report before issuing the final report. • Agreeing on corrective actions and resolving disagreements. • Developing the audit report(structure for impact). • Characteristics of an effective report. • Avoid the pitfalls. • Exercise : how to avoid the pitfalls • Exercise : writing audit findings Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 20 WEBINARS leadership and strategy information skills behavioural skills topical issues exam preparation technical skills public sector Financial auditing for internal auditors in the private sector (FAIA-pri) Duration: 3 days CPD Hours: 24 Internal auditors are increasingly being tasked with renewing or expanding their focus on financial auditing. This course will enable auditors to approach these tasks with renewed confidence. This is not a basic accounting class. Participants should have an understanding of basic accounting. How will this course benefit you? • Motivations IT Applications • Basics of application audits After completing this course, participants will be able to: • Identify and develop constructive audit findings • Discuss audit findings with clients • Obtain agreement with management to take corrective action • State the objectives and methods of reporting • Develop an audit report outline • Compile an effective report • Provide guidance and constructive feedback on a report Financial auditing process • Identifying objectives • Risk assessment • Identifying controls • Testing procedures Emerging Trends • Sarbanes-Oxley update • Audit roles • Keeping current COURSE CONTENT Review of Accounting Principles • Debits and credits • GAAP / IFRS / GRAP Who should attend? Internal auditors who want to understand and expand their roles related to financial reporting. Internal auditors who need a “refresher” course on financial accounting concepts. Managers who want to expand their knowledge of financial reporting and controls. Information Flow from Business Process to Financial Statement • Procurement to financial statement • Revenue • Fixed assets • Payroll and production cost • Sales and marketing • Financial reporting Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Financial Statements • Balance sheet • Income statement • Annual reports • Analyzing financial statements Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Common Recipes for Cooking the Books • The big ones -- Enron, WorldCom, etc. • Common manipulations A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 21 WEBINARS leadership and strategy information skills behavioural skills topical issues exam preparation technical skills public sector Financial auditing for internal auditors in the public sector (FAIA-pub) Duration: 3 days CPD Hours: 24 Internal auditors are increasingly being tasked with renewing or expanding their focus on financial auditing. This course will enable auditors to approach these tasks with renewed confidence. This is not a basic accounting class. Participants should have an understanding of basic accounting. How will this course benefit you? • Motivations IT Applications • Basics of application audits After completing this course, participants will be able to: • Identify and develop constructive audit findings • Discuss audit findings with clients • Obtain agreement with management to take corrective action • State the objectives and methods of reporting • Develop an audit report outline • Compile an effective report • Provide guidance and constructive feedback on a report Financial auditing process • Identifying objectives • Risk assessment • Identifying controls • Testing procedures Emerging Trends • Sarbanes-Oxley update • Audit roles • Keeping current COURSE CONTENT Review of Accounting Principles • Debits and credits • GAAP / IFRS / GRAP Who should attend? Internal auditors who want to understand and expand their roles related to financial reporting. Internal auditors who need a “refresher” course on financial accounting concepts. Managers who want to expand their knowledge of financial reporting and controls. Information Flow from Business Process to Financial Statement • Procurement to financial statement • Revenue • Fixed assets • Payroll and production cost • Sales and marketing • Financial reporting Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Financial Statements • Balance sheet • Income statement • Annual reports • Analyzing financial statements Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Common Recipes for Cooking the Books • The big ones -- Enron, WorldCom, etc. • Common manipulations A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 22 WEBINARS leadership and strategy information skills behavioural skills topical issues public sector technical skills exam preparation FRAUD RISK for IA (FRIA) Duration: 3 days CPD Hours: 24 HOW WILL THIS COURSE BENEFIT YOU? COURSE CONTENT COURSE SYNOPSIS 1. Introduction to Fraud Risk o Overview of Risk and Fraud Risk o What Is the known/reported statistics on Fraud Risk o Overview on Risk reduction strategies o Overview of the appropriate organization setting to deter/ prevent fraud risk o The need for IA to have a good grasp of Fraud Risk. The IA role has expanded into Fraud investigations as well. The IA may be called upon to investigate Fraud suspicion or actual fraud happenings. Thus it is important for the IA profession to have a good grasp of Fraud Risk as to what it constitutes, how and when it may happen and to assist in preventing it from happening. Fraud may take the face of sheer corruption, Asset misappropriation, cheque fraud, financial statement fraud amongst other types. These acts are worse when done through organized crime syndicates schemes and scams. 2. Statistical Overview o How widespread is Fraud Risk The first step in combating fraud crime is to create the organisation setting that is conducive to embrace Fraud Prevention Plans and Polices to be implemented successfully were sound anti-fraud culture and strong ethical behavior can become a reality. Without this step any Fraud Prevention Plan and its supporting Anti-fraud Policy implementation will not succeed. 3. Corruption o Defining, describing and understanding corruption? o How wide spread is corruption in South Africa (Corruption Perception index)? o Strategies to detect corruption o About the National Anti-Corruption Forum (NACF) This course covers the above to the extent that will leave the IA profession knowledgeable in the Fraud Risk area to undertake their expanded role with more confidence. [Group Work: Case Study – analyse and feedback] 4. Asset Misappropriation o General Overview of Asset Misappropriation o Asset Misappropriation Schemes, Cases and examples ON COMPLETION YOU WILL HAVE GAINED THE FOLLOWING: o o o 5. Organised Crime Syndicate, Schemes and Scams o What are Organised Crime Syndicate, Schemes and Scams o What are the major crime syndicates globally and in SA o What is in place to combat Organised Crime Syndicates? What is the role of the Financial Intelligence Centre (FIC) o What are the different type of Schemes and Scams practiced by the Syndicates? Demonstrate an awareness of fraud and corruption risk areas in the business environment. Demonstrate an awareness of the values and ethical codes of the business Demonstrate an awareness of the policies in place, indicators that may be observed, in the detection, reduction and prevention of fraudulent and corrupt actions. [Group Work – Questionnaire review against model answers] A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 23 WEBINARS leadership and strategy information skills behavioural skills topical issues exam preparation technical skills public sector FRAUD RISK for IA (FRIA) 9. Summary of Course - What did you learn? Score yourselves against the “overall course questionnaire to determine; - Areas to improve own learning, - Proposed future learning 6. Cheque Fraud o What is cheque fraud and how does it happen? o Cheque fraud prevention 7. Financial Statements o Overview if Financial Statement Fraud o Fraudulent Financial Reporting o Determining Financial Statement Fraud – Red flagging o Sarbanes/Oxley Act o Reducing Financial Statement Fraud EVALUATION METHOD Progressive case studies, questionnaires, tests and model answers throughout the course – (refer those embedded in the course content) WHO SHOULD ATTEND? [Group Work – Questionnaire review against model answers] A must for all those involved in Internal Audit and Risk management but also useful for Supervisory and Management staff. 8. Reducing Risks o Create the right Organisation setting for effective Risk and Fraud Risk Management as described in COSO Framework o Creating the right culture (Values & ethics) and fraud prevention structure, processes and people responsibility to enable fraud risk awareness o Essential elements of a Fraud Risk Plan o Effective Fraud Policy to drive the Fraud Risk Plan o Essential elements of Fraud Awareness strategies o Essential Elements of Fraud Detection & Prevention o Describing Fraud Indicators Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff [Group Work – Questionnaire review against model answers] A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 24 WEBINARS leadership and strategy information skills behavioural skills topical issues exam preparation technical skills public sector How to effectively review your organisation’s risk management process (ORMP) This successful IIA training course is now entering its 5th year. Its emphasis is on sharing practical risk management advice needed by internal auditors on attesting the risk management process. Duration: 2 days CPD Hours: 16 How will this course benefit you? On completion of the course, participants should: • have a broad understanding of risk management and the interaction with internal audit; • be able to develop their own risk based audit approach as well as consider how to successfully audit the risk management process required by various corporate governance codes; • be able to determine whether risk management can be used as a basis for the audit plan; and • make recommendations to management for improvement. 12. 13. 14. 15. 16. 17. 18. 19. COURSE CONTENT 1. Why and how risk management has become pivotal in all industries today 2. The need for a common risk management language 3. An integrated approach to Board oversight – risk management as part of corporate governance 4. Increased risk management regulation – why all the fuss? 5. Discussing the key risk frameworks: COSO and ISO31000 6. King III’s requirements on risk management and its impact on internal auditors 7. A closer Look at the “Risk Culture” - applying a risk assessment to evaluate an organisation’s ethical climate 8. A risk management maturity model – defining your organisation’s current and future state 9. Goals of an Enterprise Risk Management (ERM) initiative 10. The value proposition for ERM 11. Core risk management process steps depicted and discussed: • Risk identification • Evaluation • Risk treatment 20. 21. 22. 23. • Monitoring and review • Communication Suitable risk oversight structures and setting one up for your organisation Roles and responsibilities of key stakeholders in the risk management process Case studies on the integration of risk management and internal audit A risk management framework – do’s and don’ts Achieving a full ERM capability – how long and what needs to be in place to make it a success Why risk management initiatives fail How to embed risk management into the organisation Introduction to risk modelling and general quantification techniques A risk management audit program provided and discussed Tips on developing your risk based audit plan Useful websites on risk management Future risk management trends Who should attend? Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 25 WEBINARS leadership and strategy information skills behavioural skills topical issues exam preparation technical skills public sector Risk-based auditing (RBA) Duration: 2 days CPD Hours: 16 There is a real need in the business world today for effective corporate governance and risk management practices. Internal auditors have a critical role to play regarding effective governance and it is therefore imperative that they are up to date with current thinking in these areas. How will this course benefit you? Risk Based Audit • Definitions by the IIA • Trends in Auditing (from the BRM Internal audit best practice database) • The levels of transition from transactions and systems based to risk based assurance • The different approaches to internal and external audit • Audits primary roles, objectives and concerns - Assurance and Consulting - Nature of Work - Independence and Other Issues • What is best practice? - The IIA - External Audit - Audit Committees - Public vs Private Sector - International Laws, Regulations and Codes • Institute of Internal Auditors professional standards • How to ensure you adopt best practice • The key challenges for planning audits • Exercise Challenges for Internal Audit By attending this highly practical course you will discover how to: • Address the full range of issues that concern management • Understand how to link objectives, identify events, measure and respond to risks and control risks effectively • Challenge management and sell the benefits of proactive risk management • Audit major areas of risk for your business with confidence • Add value to your organisation by the application of risk-based assurance and consulting services • Gain confidence in your audit plans through understanding the role of risk • Develop and use high productivity techniques and tools • Master all the modern techniques and the COSO ERM benchmark • Develop and deliver risk based audit reports with real impact • Measure success of implementation of a risk management system and a risk based audit plan effectively COURSE CONTENT DAY 1 - ESSENTIALS OF RISK MANAGEMENT AND THE LINK TO RISK BASED AUDIT Introducing a risk management program • Options for involvement of IA in risk management • How to introduce a successful risk management program - What do management think of you? - Have they embraced the wider role for IA? - How have they responded to changes already introduced? - What challenges have they posed? • How to get management commitment - The need to measure value added - How to sell the benefits - Who you need to sell the approach to • Low Cost Risk Identification and Measurement Methods Introduction and objectives Understanding Risk and Risk Management Systems • What is Risk and Risk Management • Approaches to risk management • The COSO ERM Framework as a template for success • 4 Objectives and 8 Component to Risk Management • Risk and your organisations culture • Assessing the changing risk environment • Risk appetite and the impact on assurance • Monitoring the Risk management Process • Exercise: Risks and the repertoire of Risk Responses available to organisations A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 26 WEBINARS leadership and strategy information skills behavioural skills topical issues public sector technical skills exam preparation Risk-based auditing (RBA) Risk Based Audit Reporting (Delegates are asked to bring two recent reports with them to the event for their own reference only) • Objectives of reporting • Reports and the reporting process • Professional standards • Structure and Elements of the Audit Report • What make a good report? • What management expects and Audit s response to those expectations • Exercise - 20 best practice questions about your reports Why Traditional Reports need to Change • The psychological dilemma • Risk reporting the route to securing action • How to link objectives, risk and audit findings • Risk as a vehicle for promoting fundamental change • Mature Risk Identification and Measurement Methods for Risk registers • Risk Response and mitigation techniques and measurement • The different measures for Inherent Risk And Residual Risk • Monitoring and Assessing actual versus perceived controls • Monitoring the effectiveness of risk management in your organisations • Exercise a case study and discussion to allow you to experience Risk Workshop in action Corporate Governance and the Internal Audit Role • The Corporate Governance challenges • The tensions created for management • The opportunities for Internal Audit • The converging role of the assurance providers • The need to coordinate activities across assurance providers • Audit Committees • Relationships between Internal and External Audit • Exercise Co-ordinating efforts with others Who should attend? DAY 2 - RISK BASED AUDIT IN ACTION Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Audit Planning • Risk based audit planning • The factors you need to consider • Determining the level of Assurance required • Linking management input from the Risk Management Process into the basis of the audit program • Determining audit priorities and developing the audit plan. • Which risks are not easily auditable and how should these topics be dealt with? • Exercise - Risk based audit planning using the concepts • A specific audit will be chosen for the purpose • Brainstorm the issues • Build a picture of the risks • Consider threats and opportunities • Plan the assignment • Determine types of test and techniques to use • What use could be made of audit tools • Determine the threats to success Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 27 WEBINARS leadership and strategy information skills behavioural skills topical issues public sector technical skills exam preparation Root cause identification (RCI) Duration: 2 days CPD Hours: 16 course objectives To create an awareness and understanding of the concept of root cause identification to enable participants to get to the actual root causes, when performing audits. Identifying and addressing the real root cause(s) will result in value-add recommendations. COURSE CONTENT • • • • • • • Introduction and Setting of Objectives Background re Importance of Root Cause Identification for the Internal Auditor Your Expectations and Challenges Identifying Root Causes Contextualising Internal Audit’s Role Group Discussion on Identifying Root Causes - Challenges when Identifying and Reporting Root Causes o Four different scenarios for group discussions Root Cause & Root Cause Analysis (“RCA”) o Defining Root Cause(s) o Why do we need to determine Root Cause(s)? o Three Types of Root Cause(s) o Advantages of Root Cause Analysis 5 Phases of Root Cause Investigation [these 5 phases are discussed in detail] o Data Collection • Different Audit Steps to gather information o Assessment • Practical Approach to Identifying Root Causes (specifically for Internal Auditors) • Problem [Control Break down / gap] Definition • Develop an Ishikawa (aka ‘Fishbone’ or Cause and Effect Diagram) • 8 different problems are analysed in the groups and feedback provided • Implementing the Ishikawa • The Root Cause Model • Defining the Model • • • • Understanding and Implementing the Model (5 Key Categories with 45 sub-categories, definitions and classifications) • 5 Key case studies to practise using the model o Corrective Actions and Follow-up • 10 key questions to ask to determine whether the problem has been effectively addressed o Inform (Reporting) • How to report on the root cause during the audit (working papers) and when developing the audit report Case Studies (Piper Alpha Oil Rig Disaster) o Comprehensive 24 minute DVD case study in identifying risks; key breakdowns and root causes. Analyses of various problem definitions, as well as current newspaper articles (to identify the problems and root causes) Group discussion on key breakdowns and possible root causes o 5 Different News Paper Clippings used with different problem definitions and root causes o 15 Key questions relating to Root Cause Identification for Group Discussions Conclusion - Achievement of Objectives - What have we learned? Who should attend? Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 28 WEBINARS leadership and strategy information skills behavioural skills topical issues public sector technical skills exam preparation sampling for internal auditors (samp) Duration: 1 day CPD Hours: 8 Purpose Auditors’ findings and recommendations are often challenged by management on the grounds that sampling activity is unrepresentative and that opinions reached are inconclusive in terms of significance. In order to overcome this deficiency, auditors are increasingly turning to modern methods of l sampling which have been greatly improved as a result of computer technology. This course provide a basic understanding of practical sampling, explains the principles of sampling and it focuses on the various methods, their advantages and disadvantages. Benefits to the Participants After completing this course, you will be able to: • describe sampling techniques, • describe sampling risk, • describe the steps for testing controls using attribute and discovery sampling • Concepts of Statistical Sampling o Terminology o Basic Principles o Selection of sample items o Communicating results o Using sampling tables • What the Standards say o How does sampling fit into the ISPPIA • Non-statistical sampling – judgmental, systematic, and haphazard sampling • Statistical sampling – attributes, Rand value and Rand unit sampling This course covers the basic theory of statistical and non-statistical sampling and how those tools are used by internal auditors. Participants will become familiar with the principles and basic methods of sampling. Who Should Attend: Course Content: Auditors that perform audit tests and want to understand and quantify the risks associated with reviewing only a portion of the transactions in a universe. Employees with little training in statistics who wish to acquire a basic knowledge of sampling. • Why we sample o How and why auditors undertake sampling o Managements view’s and reactions o Advantages and drawbacks A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 29 WEBINARS leadership and strategy information skills behavioural skills topical issues public sector technical skills exam preparation Skills for supervising an internal audit project (SIAP) Duration: 1 day CPD Hours: 8 This course will assist participants to manage an audit project effectively and efficiently How will this course benefit you? Who should attend? After completing this course, participants will be able to: • Describe the steps in project management • Manage the planning of an audit project • Manage the execution of an audit project • Manage the completion of an audit project • Manage customer relations, staff, time and money • Manage the methodology Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff COURSE CONTENT • • • • • • • Overview of project management Planning the project Conducting the project Completing the project Managing customer relations, staff, time and money Managing the methodology Review of project management A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 30 WEBINARS leadership and strategy information skills behavioural skills topical issues public sector technical skills exam preparation Tools and techniques for the internal auditor – block 1 (TTB1) Duration: 5 days CPD Hours: 40 Any person entering internal audit should be aware of the essential elements of internal auditing. TOOLS AND TECHNIQUES SERIES There are four tools and techniques block courses - together they provide a fully comprehensive exposure to the discipline of internal auditing. Please note that each successive block course presupposes knowledge and understanding of the information presented in the previous block course. How will this course benefit you? • Upon completion of this course, the first of a series of four tools and techniques blocks, participants will have a comprehensive understanding of the essential elements of internal auditing. • • • • • • • • • • • COURSE CONTENT • • • • • • • • • Why are we here? What is Internal Audit? Different types of auditors Roles and responsibilities of internal audit Standards for the Professional Practice of Internal Audit The Basic Audit :Logic Sequence - Planning - Understand the auditee - Set the audit objectives - Determine the required evidence - Decide what audit procedures to use - Collect and analyse the audit evidence - Develop audit findings and conclusions - Report on the audit Planning and preliminary survey - Establishing audit objectives - Work program development - Understanding the customer Overall concepts of risk and control strategies Adequacy, Efficiency - System descriptions - Flow-charting - Benchmarking Effectiveness - Effective Audit Sampling - Evaluating results of testing, and generating findings Audit evidence Working papers Audit report procedures Follow up The internal auditor and fraud The concept of Control Self-Assessment What did we learn? The components of controls in an organisation Using COSO as an Audit Framework COSO ERM as a Risk Management Framework Comprehensive case study Who should attend? Persons entering the internal audit profession or those who have been practicing internal audit, but require introductory level training on internal auditing. Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 31 WEBINARS leadership and strategy information skills behavioural skills topical issues public sector technical skills exam preparation Tools and techniques for the internal auditor – block 2 (TTB2) Duration: 5 days CPD Hours: 40 This course is designed to enhance the skills of those who already have some experience in internal auditing How will this course benefit you? • This course, the second in a four part series, will enable the participants to: • Conduct effective interviews • Market internal audit to management/clients • Use tools to audit more effectively • Understand certain key concepts and control frameworks • COURSE CONTENT • • • The principles of Corporate Governance and the role of internal auditing - Definition - History - The King Reports - The Public Finance Management Act - Going into the future Selling internal audit to management - Target Group - Timing - Corporate Culture - Methodology - Reporting Risk management, including strategies such as control systems - Risk Definitions - The need for risk management - Different risk categories - Principles of risk management - Risk profiles - Risk management structures - Other risk models and frameworks - The role of internal audit in risk management - Risk assessment tools and techniques - Linking the audit plan to risk management information • Control frameworks COSO/COCO - The COSO framework - The COCO framework - The COBIT framework - Other important frameworks and approaches Standards, ethics and fraud awareness - Refreshing the audit standards - The code of ethics - Fraud and the internal auditor - Fraud awareness - The in-house vs the outsourced forensic department - Fraud prevention techniques - Computer fraud - Detail fraud statistics - Examples of fraud • What does the consulting activity entail? - The standards - Examples of consulting engagements Communication: Practical ways to interview your customers Who should attend? Auditors that need to get customers on their side. Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 32 WEBINARS leadership and strategy information skills behavioural skills topical issues public sector technical skills exam preparation Tools and techniques for the internal auditor – block 3 (TTB3) Duration: 5 days CPD Hours: 40 Effective project management is key to the success of any internal audit function. How will this course benefit you? Who should attend? This course, the third in a four part series,will enable internal auditors to manage and control projects effectively. Audit supervisors and team leaders that need to manage audit engagements. COURSE CONTENT • • • • • • • • • • Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Understanding the principles of management Audit project management Audit project risk assessment Project management Time and budget management Project implications relating to fraud Facilitating risk identification and risk assessment workshops Case studies Overview of control models Concepts of performance auditing and value for money auditing Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 33 WEBINARS leadership and strategy information skills behavioural skills topical issues public sector technical skills exam preparation Tools and techniques for the internal auditor – block 4 (TTB4) Whilst operating within the ambit of the definition of internal audit, the ultimate objective of any Internal Audit function is to remain relevant, be able to display this relevance and to add real value to the organisation within which it operates. Duration: 3 days CPD Hours: 24 How will this course benefit you? Who should attend? This, the last in a series of four, will provide audit executives and managers with tools and techniques to assist them in ensuring that their internal audit functions remain relevant and add real value. Audit executives and managers who want their internal audit functions to remain relevant, to show this relevance and to add real value. Level 3 Course content • • • • • • • • Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Planning and managing the internal audit function High-level risk assessment Current and long-term audit plan Communicating the audit plan Auditing Corporate Governance Audit Committee terms of reference Audit Committee reporting Marketing the internal audit function to the Board and Management Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 34 Exam Preparation courses are designed to assist delegates preparing to take the examinations. 35 35 technical skills half day seminars WEBINARS leadership and strategy information skills behavioural skills topical issues public sector exam preparation technical skills WEBINARS leadership and strategy information skills behavioural skills topical issues exam preparation public sector new Certification in Control Self-Assessment: A Review Course (CCSAR) Duration: 2 days CPD Hours: 16 Course Description • • • • • • • • • • • • Control Self-Assessment practitioners from all backgrounds will benefit from this course in a variety of ways, including: • Gaining required knowledge of risk and control models. • Discovering concepts that are vital in effectively using CSA to help clients achieve their objectives. • Understanding the CCSA® examination. • Learning how to effectively study for the CCSA® examination. • Gaining confidence in addressing CCSA® exam questions. Course outline: CSA Fundamentals • Code of Ethics • Ownership and accountability for control • Reliance on operational expertise • Comparison to traditional techniques of risk and control evaluation • Control awareness and education • Cooperation, participation, and partnership Resource identification and allocation of participants and CSA team Culture of area under review Question development techniques Technology supporting the CSA process Facilitation techniques and tools Group dynamics Fraud awareness Evaluation / analytical tools and techniques Formulating recommendations or actions plans Nature of evidence Reporting techniques and considerations Motivational techniques Business Objectives and Organizational Performance • Strategic and operational planning processes • Objective setting, including alignment to the organization’s mission and values • Performance measures • Performance management • Data collection and validation techniques CSA Program Integration • Alternative approaches to CSA • Cost / benefit analysis for implementation of the CSA process • Strategic CSA program planning methodologies or techniques, including resource allocation • Organizational theory and behaviour • Change management and business process reengineering • Presentation techniques for successful integration • Client feedback mechanisms (e.g. interviews, surveys) Risk Identification and Assessment • Risk Theory • Risk models / frameworks • Risk management techniques / cost-benefit analysis • Using CSA in Enterprise Risk Management (ERM) Control Theory and Application • Corporate governance, control theory, and models • Methods for judging and communicating the overall effectiveness of the system of internal control • Relationship between informal and formal controls • Techniques for evaluating formal controls • Techniques for evaluating informal controls and control environments • Control documentation techniques Elements of the CSA Process • Management’s priorities and concerns • Project and logistics management • Business objectives, processes, challenges, and threats for the area under review * Fees are subject to foreign exchange fluctuation and may change 36 technical skills WEBINARS leadership and strategy information skills behavioural skills topical issues exam preparation public sector Certification in Control Self-Assessment: A Review Course (CCSAR) • • Who should attend? Control design and application Techniques for determining control history for the organization Level 1 Appendix • Increase the accuracy of the answers to questionnaires • Increase the rate of return • Sampling • What auditors need to know about sampling • Code of Ethics Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Application Questions • Over 160 application questions (numerous others in each module) Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants * Fees are subject to foreign exchange fluctuation and may change 37 technical skills WEBINARS leadership and strategy information skills behavioural skills topical issues exam preparation public sector Certification in Control Self-Assessment: A Review Course (CCSAR) • • Who should attend? Control design and application Techniques for determining control history for the organization Level 1 Appendix • Increase the accuracy of the answers to questionnaires • Increase the rate of return • Sampling • What auditors need to know about sampling • Code of Ethics Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Application Questions • Over 160 application questions (numerous others in each module) Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants * Fees are subject to foreign exchange fluctuation and may change 38 technical skills WEBINARS leadership and strategy information skills behavioural skills topical issues exam preparation public sector CIA learning system instructor LED course - Part 1 (CIA1) Duration: 2 days specialist course CPD Hours: 16 The cost of the course includes the CIA LEARNING SYSTEM materials and courier costs. A discounted rate applies if you already have the materials plus courier costs. course oBJECTIVES • • The IIA’s CIA Learning System is a CIA review course designed to meet the unique needs of busy internal audit professionals. Developed under the guidance of CIA-certified subject matter experts, this program will provide you with the tools necessary to successfully prepare for the CIA exam in the time frame and learning format that best suits you. • Topic 5: Exercise Due Professional Care (Level P) Topic 6: Promote Continuing Professional Development (Level P) Topic 7: Promote Quality Assurance and Improvement of the Internal Audit Activity (Level P) SECTION II: INTERNAL CONTROL AND RISK Chapter A: Types of Controls and Management Control Techniques Seminar Content SECTION I: MANDATORY GUIDANCE Chapter A: Definition of Internal Auditing • • • Chapter B: Internal Control Framework Characteristics and Use • Topic 1: Define and Break Down the Definition of Internal Auditing (Level P) Topic 2: Define Purpose, Authority, and Responsibility of the Internal Audit Activity (Level P) • • Chapter B: Code of Ethics Chapter Introduction • • Topic 1: Demonstrate an Understanding of COSO’s Internal Control—Integrated Framework (Level P) Topic 2: Demonstrate an Understanding of Alternative Control Frameworks (Level A) Chapter C: Risk Vocabulary and Concepts Topic 1: Abide By and Promote Compliance With The IIA’s Code of Ethics ( Level P) • • • Chapter C: International Standards • • • Topic 1: Define Types of Controls (Level A) Topic 2: Describe Types of Management Control Techniques (Level A) Topic 1: Comply With The IIA’s Attribute Standards (Level P). Topic 2: Maintain Independence and Objectivity (Level P) Topic 3: Determine Availability of Required Knowledge, Skills, and Competencies (Level P) Topic 4: Develop and/or Procure Necessary Knowledge, Skills, and Competencies Collectively Required by Internal Audit Activity (Level P) Topic 1: Define Risk Terminology (Level A) Topic 2: Describe Risk Elements (Level A) Topic 3: Demonstrate an Understanding of Risk Management (Level A) Chapter D: Fraud Risk Awareness • • • Topic 1: Define and Introduce Fraud (Level A) Topic 2: Describe Types of Fraud (Level A) Topic 3: List Fraud Red Flags (Level A) * Fees are subject to foreign exchange fluctuation and may change 39 technical skills WEBINARS leadership and strategy information skills behavioural skills topical issues exam preparation public sector CIA learning system instructor LED course - Part 1 (CIA1) Chapter C: Data Analysis and Interpretation SECTION III: CONDUCTING INTERNAL AUDIT ENGAGEMENTS— AUDIT TOOLS AND TECHNIQUES • • • • • Chapter A: Data Gathering and Process Mapping • • • • • • • Topic 1: Review Previous Audit Reports and Other Relevant Documentation as Part of a Preliminary Survey of the Engagement Area (Level P) Topic 2: Develop Checklists/Internal Control Questionnaires as Part of a Preliminary Survey of the Engagement Area (Level P) Topic 3: Conduct Interviews and Walk-Throughs as Part of a Preliminary Survey of the Engagement Area (Level P) Topic 4: Use Observation to Gather Data (Level P) Topic 5: Conduct Engagement Risk Assessment to Assure Identification of Key Risks and Controls (Level P) .. Topic 6: Conduct Sampling (Level P) Topic 7: Conduct Process Mapping, Including Flowcharting (Level P) Chapter D: Documentation/Work Papers • • Topic 1: Develop Documentation/Work Papers (Level P) Topic 2: Review Documentation/Work Papers (Level P) Chapter E: Data Reporting • • Topic 1: Report Test Results to Auditor-in-Charge (Level P) Topic 2: Develop Conclusions Regarding Controls (Level P) WHO SHOULD ATTEND Chapter B: Evaluating Relevance, Sufficiency, and Competence of Evidence • • Topic 1: Use Computerized Audit Tools and Techniques (Level P) Topic 2: Conduct Spreadsheet Analysis (Level P) . Topic 3: Use Statistical Analysis/Process Control Techniques (Level A) Topic 4: Use Analytical Review Techniques (Level P) Topic 5: Conduct Benchmarking (Level P) All CIA candidates Topic 1: Identify Potential Sources of Evidence (Level P) Topic 2: Evaluate Relevance, Sufficiency, and Competence of Evidence (Level P) * Fees are subject to foreign exchange fluctuation and may change 40 technical skills WEBINARS leadership and strategy information skills behavioural skills topical issues exam preparation public sector CIA learning system instructor LED course - Part 2 (CIA2) Duration: 2 days specialist course CPD Hours: 16 The cost of the course includes the CIA LEARNING SYSTEM materials and courier costs. A discounted rate applies if you already have the materials plus courier costs. SECTION I: MANAGING THE INTERNAL AUDIT FUNCTION • • • Chapter A: Strategic Role Of Internal Audit • • • • • • • • Topic 1: Initiate, Manage, Be a Change Catalyst, and Cope with Change (Level P) Topic 2: Build and Maintain Networking with Other Organization Executives and the Audit Committee (Level P) Topic 3: Organize and Lead a Team in Mapping, Analysis, and Business Process Improvement/Operational Auditing (Level P) Topic 4: Assess and Foster the Ethical Climate of the Board and Management (Level P) Topic 5: Educate Senior Management and the Board on Best Practices in Governance, Risk Management, Control, and Compliance (Level P) Topic 6: Communicate Internal Audit Key Performance Indicators to Senior Management and the Board on a Regular Basis (Level P) Topic 7: Coordinate Internal Auditing Efforts with External Auditor, Regulatory Oversight Bodies, and Other Internal Assurance Functions (Level P) Topic 8: Assess Adequacy of the Performance Measurement System and Achievement of Organizational Objectives (Level A) • • Chapter C: Establish a Risk-Based Internal Audit Plan • • • • • • Chapter B: Operational Role of Internal Audit • • Topic 3: Direct Administrative Activities of the Internal Audit Department (Level P) Topic 4: Interview Candidates for Internal Audit Positions (Level P) Topic 5: Report on the Effectiveness of Organizational Risk Management Processes to Senior Management and the Board (Level P) Topic 6: Report on the Effectiveness of the Internal Control and Risk Management Frameworks (Level P) Topic 7: Maintain an Effective Quality Assurance and Improvement Program (Level P) • Topic 1: Formulate Policies and Procedures for the Planning, Organizing, Directing, and Monitoring of Internal Audit Operations (Level P) Topic 2: Review the Role of the Internal Audit Function within the Risk Management Framework (Level P) • • Topic 1: Establish a Framework for Assessing Risk (Level P) . Topic 2: Use Market, Product, and Industry Knowledge to Identify New Internal Audit Engagement Opportunities (Level P) Topic 3: Use a Risk Framework to Identify Sources of Potential Engagements (Level P) Topic 4: Rank and Validate Risk Priorities to Prioritize Engagements in the Audit Plan (Level P) Topic 5: Identify Internal Audit Resource Requirements for the Annual Internal Audit Plan (Level P) Topic 6: Communicate Areas of Significant Risk and Obtain Approval from the Board for the Annual Engagement Plan (Level P) Topic 7: Differentiate between Assurance and Consulting Engagements (Level P) Topic 8: Conduct Assurance Engagements (Level P) Topic 9: Conduct Consulting Engagements (Level P) * Fees are subject to foreign exchange fluctuation and may change 41 technical skills WEBINARS leadership and strategy information skills behavioural skills topical issues exam preparation public sector CIA learning system instructor LED course - Part 2 (CIA2) SECTION II: MANAGING INDIVIDUAL ENGAGEMENTS • • • • • • • Chapter A: Plan Engagements • • • • • • Topic 1: Establish Engagement Objectives/Criteria and Finalize the Scope of the Engagement (Level P) Topic 2: Plan Engagement to Assure Identification of Key Risks and Controls (Level P) Topic 3: Complete a Detailed Risk Assessment of Each Audit Area (Level P) Topic 4: Determine Engagement Procedures and Prepare Engagement Work Program (Level P) Topic 5: Determine the Level of Staff and Resources Needed for the Engagement (Level P) Topic 6: Construct an Audit Staff Schedule for Effective Use of Time (Level P) Topic 2: Communicate Interim Progress (Level P) Topic 3: Develop Recommendations when Appropriate (Level P) Topic 4: Prepare a Report or Other Communication (Level P) Topic 5: Approve the Engagement Report (Level P) Topic 6: Determine Distribution of the Report (Level P) Topic 7: Obtain Management Response to the Report (Level P) Topic 8: Report Outcomes to Appropriate Parties (Level P) Chapter D: Monitor Engagement Outcomes • • • • Topic 1: Identify Appropriate Method to Monitor Engagement Outcomes (Level P) Topic 2: Monitor Engagement Outcomes and Determine Appropriate Follow-Up by the Internal Audit Activity (Level P) Topic 3: Conduct Follow-Up and Report on Management’s Response to Internal Audit Recommendations (Level P) Topic 4: Escalate Issues if Auditor-in-Charge Believes Management Is Accepting Too Much Risk (Level P) Topic 5: Report Significant Audit Issues Periodically to Senior Management and the Board (Level P) 2-233 Chapter B: Supervise Engagements • • • SECTION III: FRAUD RISKS AND CONTROLS • • • • Topic 1: Direct/Supervise Individual Engagements (Level P) Topic 2: Nurture Instrumental Relations, Build Bonds, and Work with Others toward Shared Goals (Level P) Topic 3: Coordinate Work Assignments among Audit Team Members when Serving as the Auditor-in-Charge of a Project (Level P) Topic 4: Review Work Papers (Level P) Topic 5: Conduct Exit Conferences (Level P) Topic 6: Complete Performance Appraisals of Engagement Staff (Level P) Chapter A: Common Types of Fraud and Fraud Risks per Engagement Area • • • Chapter C: Engagement Communications as a Process • Topic 1: Define and Introduce Fraud (Level A) Topic 2: Identify Common Types of Fraud Associated with the Engagement Area During the Engagement Planning Process (Level P) Topic 3: Consider the Potential for Fraud Risks in the Engagement Area During the Engagement Planning Process (Level P) Topic 1: Initiate Preliminary Communication with Engagement Clients (Level P) * Fees are subject to foreign exchange fluctuation and may change 42 technical skills WEBINARS leadership and strategy information skills behavioural skills topical issues exam preparation public sector CIA learning system instructor LED course - Part 2 (CIA2) Chapter F: Culture of Fraud Awareness Chapter B: Assessing Response to Engagement Area Fraud Risks • • Topic 1: Determine if Fraud Risks Require Special Consideration When Conducting an Engagement (Level P) Topic 1: Support a Culture of Fraud Awareness and Encourage the Reporting of Improprieties (Level P) Chapter G: Interrogation/Investigative Techniques Chapter C: Determining Need for Fraud Investigation • • • Topic 1: Determine if Any Suspected Fraud Merits Investigation (Level P) Topic 2: Demonstrate an Understanding of Fraud Investigations (Level A) Chapter H: Forensic Auditing • Chapter D: Process Review for Fraud Controls Improvement • Topic 1: Demonstrate an Understanding of Fraud Interrogation/ Investigative Techniques (Level A) Topic 1: Demonstrate an Understanding of Forensic Auditing Techniques (Level A) WHO SHOULD ATTEND All CIA candidates Topic 1: Complete a Process Review to Improve Controls to Prevent Fraud and Recommend Changes (Level P) Chapter E: Detecting Fraud • • Topic 1: Employ Audit Tests to Detect Fraud (Level P) Topic 2: Use Computer Data Analysis to Detect Fraud (Level P) * Fees are subject to foreign exchange fluctuation and may change 43 technical skills WEBINARS leadership and strategy information skills behavioural skills topical issues exam preparation public sector CIA learning system instructor LED course - Part 3 (CIA3) Duration: 4 days CPD Hours: 32 The cost of the course includes the CIA LEARNING SYSTEM materials and courier costs. A discounted rate applies if you already have the materials plus courier costs. SECTION I: GOVERNANCE/BUSINESS ETHICS • Chapter A: Corporate/Organizational Governance Principles • • Topic 1: Demonstrate Proficiency with Corporate/Organizational Governance Principles (Level P) Topic 1: Demonstrate an Understanding of Various Organizational Structures (Level A) Topic 2: Demonstrate an Understanding of Risk/Control Implications of Different Organizational Structures (Level A) Chapter B: Typical Activities in Various Business Cycles Chapter B: Environmental and Social Safeguards • • • Topic 1: Demonstrate an Understanding of Environmental and Social Safeguards (Level A) Topic 1: Demonstrate an Understanding of Typical Activities in Various Business Cycles (Level A) Topic 2: Demonstrate an Understanding of Supply Chain Management Business Cycles (Level A) Chapter C: Corporate Social Responsibility Chapter C: Business Process Analysis • • Topic 1: Demonstrate an Understanding of Corporate Social Responsibility (Level A) Topic 1: Describe Methods Used to Perform Business Process Analysis (Level A) SECTION II: RISK MANAGEMENT Chapter D: Inventory Management Techniques and Concepts Chapter A: Risk Management Techniques • • • Topic 1: Assess and Apply Risk Management Techniques (Level P) Chapter E: Electronic Funds Transfer (EFT)/Electronic Data Interchange (EDI)/E-commerce Chapter B: Organizational Use of Risk Frameworks • Topic 1: Demonstrate an Understanding of Inventory Management Techniques and Concepts (Level A) Topic 1: Demonstrate Proficiency with Organizational Use of Risk Frameworks (Level P) • • SECTION III: ORGANIZATIONAL STRUCTURE/ BUSINESS PROCESSES AND RISKS • Topic 1: Demonstrate an Understanding of Electronic Funds Transfer (EFT) (Level A) Topic 2: Demonstrate an Understanding of Electronic Data Interchange (EDI) (Level A) Topic 3: Demonstrate an Understanding of E-commerce (Level A) Chapter A: Organizational Structures * Fees are subject to foreign exchange fluctuation and may change 44 technical skills WEBINARS leadership and strategy information skills behavioural skills topical issues exam preparation public sector CIA learning system instructor LED course - Part 3 (CIA3) SECTION V: MANAGEMENT/LEADERSHIP PRINCIPLES Chapter F: Business Development Life Cycles • Topic 1: Describe the Implications of Various Business Development Life Cycle Stages (Level A) Chapter A: Strategic Management Chapter G: The International Organization for Standardization (ISO) Framework • • • Topic 1: Demonstrate an Understanding of the International Organization for Standardization (ISO) Framework (Level A) • Chapter H: Out-Sourcing Business Processes • • • • Topic 1: Define Terms and Concepts in Out-Sourcing Business Processes (Level A) Topic 2: Describe Risks and Opportunities Related to Out-Sourcing (Level A) • Chapter B: Organizational Behavior SECTION IV: COMMUNICATION • Chapter A: Communication • • • • • Topic 1: Demonstrate an Understanding of Global Analytical Techniques (Level A) Topic 2: Describe Competitive Strategies and Global Competition in Various Industry Environments (Level A) Topic 3: Analyze the Impact of Strategic Decisions to Integrate or Expand Capacity or the Business (Level A) Topic 4: Demonstrate an Understanding of Forecasting (Level A) Topic 5: Demonstrate an Understanding of Quality Management (Level A) Topic 6: Describe Methods and Uses of Decision Analysis (Level A) Topic 1: Demonstrate an Understanding of the Communication Process, Methods, and Principles (Level A) Topic 2: Demonstrate an Understanding of Organizational Dynamics (Level A) Topic 3: Express the Impact of Computerization on Communication (Level A) • • • Topic 1: Describe Structures and Configurations within Organizational Theory (Level A) Topic 2: Demonstrate an Understanding of Organizational Behavior (Level A) Topic 3: Describe Traits, Stages, and Implications of Group Dynamics (Level A) Topic 4: Demonstrate an Understanding of Human Resource Processes (Level A) Topic 5: Express the Risk/Control Implications of Different Leadership Styles (Level A) Topic 6: Measure Various Aspects of Performance (Level A) Chapter B: Stakeholder Relationships Chapter C: Management Skills/Leadership Styles • • • Topic 1: Build Dynamic Relationships with Stakeholders (Level A) Topic 2: Deliver Value and Insight to Stakeholders (Level A) • Topic 1: Lead, Inspire, Mentor, and Guide People, Building Organizational Commitment and Entrepreneurial Orientation (Level A) Topic 2: Create Group Synergy in Pursuing Collective Goals (Level A) * Fees are subject to foreign exchange fluctuation and may change 45 technical skills WEBINARS leadership and strategy information skills behavioural skills topical issues exam preparation public sector CIA learning system instructor LED course - Part 3 (CIA3) • Topic 3: Demonstrate an Understanding of Team Building and Assessing Team Performance (Level A) • Topic 6: Demonstrate an Understanding of Information Systems Development (Level A) Chapter D: Conflict Management Chapter C: System Infrastructure • • • • • • • • Topic 1: Demonstrate an Understanding of Conflict Management (Level A) Topic 2: Describe Different Methods of Conflict Resolution (Level A) Topic 3: Demonstrate an Understanding of Negotiation Skills (Level A) • • Chapter E: Project Management/Change Management • • Topic 1: Demonstrate an Understanding of Change Management (Level A) Topic 2: Describe Project Management Techniques and Best Practices (Level A) • • • • SECTION VI: IT/BUSINESS CONTINUITY • Chapter A: Security • • • • Chapter D: Business Continuity Topic 1: Demonstrate an Understanding of Physical/System Security (Level A) Topic 2: Describe Concepts of and Threats to Information Protection (Level A) Topic 3: Describe Application Authentication (Level A) Topic 4: Demonstrate an Understanding of Encryption (Level A) • • • • • Topic 1: Define and Describe Business Continuity Planning (Level A) Topic 2: Describe the Process and Best Practices of IT Contingency Planning (Level A) SECTION VII: FINANCIAL MANAGEMENT Chapter B: Application Development • • Topic 1: Demonstrate an Understanding of Workstations (Level A) Topic 2: Demonstrate an Understanding of Databases (Level A) Topic 3: Describe Common IT Control Frameworks (Level A) Topic 4: Describe the Functional Areas of IT Operations (Level A) Topic 5: Demonstrate an Understanding of Enterprise-Wide Resource Planning (ERP) Software (Level A) Topic 6: Describe Data, Voice, and Network Communications/ Connections (Level A) Topic 7: Demonstrate an Understanding of Servers (Level A) Topic 8: Describe the Process of Software Licensing (Level A) Topic 9: Demonstrate an Understanding of Mainframes (Level A) Topic 10: Demonstrate an Understanding of Operating Systems (Level A) Topic 11: Demonstrate an Understanding of Web Infrastructure (Level A) Chapter A: Financial Accounting and Finance Topic 1: Describe End-User Computing (Level A) Topic 2: Demonstrate an Understanding of Change Control (Level A) Topic 3: Discuss Systems Development Methodology (Level A) Topic 4: Demonstrate an Understanding of Application Development (Level A) Topic 5: Describe Various Levels of Application Controls (Level A) • • • Topic 1: Describe Basic Concepts and Underlying Principles of Financial Accounting (Level A) Topic 2: Describe Intermediate Concepts of Financial Accounting (Level A) Topic 3: Describe Advanced Concepts of Financial Accounting (Level A) * Fees are subject to foreign exchange fluctuation and may change 46 technical skills WEBINARS leadership and strategy information skills behavioural skills topical issues exam preparation public sector CIA learning system instructor LED course - Part 3 (CIA3) • • • • • • • Chapter B: Cultural/Political Environments Topic 4: Perform Financial Statement and Ratio Analysis (Level A) Topic 5: Define and Differentiate Various Types of Debt and Equity (Level A) Topic 6: Define and Describe Various Financial Instruments (Level A) Topic 7: Demonstrate an Understanding of Cash Management/ Treasury Functions (Level A) Topic 8: Describe Inventory and Business Valuation Models (Level A) Topic 9: Demonstrate an Understanding of Capital Budgeting (Level A) Topic 10: Describe Various Taxation Schemes (Level A) • • • • • • • Chapter B: Managerial Accounting • • • • • • • • Topic 1: Describe General Concepts in Managerial Accounting (Level A) Topic 2: Describe the Concept of Responsibility Accounting (Level A) Topic 3: Demonstrate an Understanding of the Operating Budget (Level A) Topic 4: Demonstrate an Understanding of Cost Concepts (Level A) Topic 5: Describe Various Costing Systems (Level A) Topic 6: Explain the Concept of Relevant Cost (Level A) Topic 7: Perform Cost-Volume-Profit Analysis (Level A) Topic 8: Demonstrate an Understanding of Transfer Pricing (Level A) Chapter C: Legal and Economic Implications of Global Business • • • Chapter A: Economic/Financial Environments • • • Topic 1: Demonstrate an Understanding of Trade Legislation and Regulations (Level A) Topic 2: Demonstrate an Understanding of Key Economic Indicators (Level A) Chapter D: Impact of Government Legislation and Regulation on Business SECTION VIII: GLOBAL BUSINESS ENVIRONMENT • Topic 1: Explain the Importance of Balancing Global Requirements against Local Imperatives (Level A) Topic 2: Describe the Personal Characteristics and Competencies in a Global Mindset (Level A) Topic 3: Discuss Sources and Methods for Managing Complexities and Contradictions (Level A) Topic 4: Describe Best Practices for Managing Multicultural Teams (Level A) Topic 1: Demonstrate an Understanding of the Impact of Government Legislation and Regulation on Business (Level A) WHO SHOULD ATTEND Topic 1: Compare and Contrast Global, Multinational, International, and Multilocal Economic/Financial Environments (Level A) Topic 2: Describe Requirements for Entering the Global Marketplace (Level A) Topic 3: Explain How to Create Organizational Adaptability (Level A) Topic 4: Describe How to Manage Training and Development (Level A) All CIA candidates * Fees are subject to foreign exchange fluctuation and may change 47 exam preparation exam preparation technical skills technical skills half day seminars WEBINARS WEBINARS leadership and strategy leadership and strategy information skills information skills behavioural skills behavioural skills topical issues topical issues public sector public sector Public Sector courses have been specially developed in addition to the technical skills courses to cater to the unique needs of auditors in the public service. They cover topics that have specific reference to the public service, and focus on the requirements of the Public Finance Management Act (PFMA) and Municipal Finance Management Act (MFMA). A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 48 48 exam preparation technical skills WEBINARS leadership and strategy information skills topical issues public sector behavioural skills A New Service Model: Auditor Roles in Government Performance Measurement (argpm) Duration: 1 day CPD Hours: 8 Course Description Encourage or Assist Management, Elected Officials, or Citizens • Determine how auditors can conduct internal and external advocacy to improve government performance management • Recognize how auditors can assist management in improving performance management systems while maintaining independence under Government Auditing Standards • Identify potential conflicts between auditor roles as “attesters” and “preparers” of performance reports • Recognize how auditors can assist external decision makers (e.g., legislators, citizens) in using performance information A framework that pulls various auditor roles and practices into a new service model for auditors to apply to improving performance measurement and management of government organizations will be presented. The new auditor service model will be viewed in the context of models of effective governance, service delivery, managing for results, and organizational learning to demonstrate the value of the framework. Course outline: Audit Performance or Performance Management Systems • Recognize how a model of service delivery performance measures can be used for auditing performance • Distinguish different challenges in auditing entities with reasonable performance measures vs. auditing entities without good measures • Recognize good-practice performance management cycles auditors can use as controls for auditing performance management systems Auditor Value Added in Using the Roles and Practices • Determine how to change roles and practices used over time to keep adding more value as performance management in a government organization evolves Self-Assessment • Determine gaps between your current and desired knowledge, skills, and abilities in these performance measurement, management, and auditing practices, and which practices offer the best opportunities for developing your proficiency • Determine which roles and practices offer the best opportunities for your audit organization or team to use to increase the value auditors add to the government entities served Assess Performance Information • Determine criteria for assessing the relevance and reliability of performance information, and risks of insufficiently relevant data • Identify the main steps to audit reliability and relevance, and how improving relevance and reliability adds value to performance audits • Recognize how criteria of standards-setting bodies can be used to assess public performance reports by government entities Define or Measure Performance (outside the traditional audit process) • Identify how auditors can provide advice in selecting performance measures or collect performance measurement data while maintaining independence under Government Auditing Standards A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 49 exam preparation technical skills WEBINARS leadership and strategy information skills behavioural skills public sector topical issues A New Service Model: Auditor Roles in Government Performance Measurement (argpm) Who should attend? Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 50 exam preparation technical skills WEBINARS leadership and strategy information skills topical issues public sector behavioural skills Advanced performance auditing in the public sector (APAUD) Duration: 3 days CPD Hours: 24 Delegates must bring laptop to course How will this course benefit you? • Participants will be able to: • Analyse systems and sub-systems in government • Define an ideal management framework for a given system or systems • Develop an audit framework for a given focus area • • • • Enabling or instrumental activities (File and documents management, E-communication, change management) Auditing of economy Auditing of efficiency Auditing of effectiveness Auditing of project management ASSESMENT course oBJECTIVES Case studies will be done throughout the course and multiple choice questions will be completed and marked after each session. To facilitate an understanding of government structures, systems and sub-systems as well as best practice management (outcome: to be able to identify best practice management for a given focus area) Who should attend? To facilitate an understanding of the role of research when developing an audit framework (outcome: to be able to conduct research for a specific focus area) Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 To facilitate an understanding of how to identify best practice management and use that as basis for the development of an audit programme (outcome: to be able to develop and audit programme) Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 COURSE CONTENT For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants The course will cover various aspects of the public administration and management, including: • An overview of the performance audit methodology • The macro-, intermediate and micro environment • Government structures • Basic public management functions (policy, planning, organising, coordination, monitoring, evaluation, reporting) • Generic administrative functions (policy-making, personnel provision, financing) A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 51 exam preparation technical skills WEBINARS leadership and strategy information skills topical issues public sector behavioural skills Auditing the management and reporting of performance information in the public sector (APIA) Duration: 2 days CPD Hours: 16 Background Course content Please note this course has to be distinguished from the Performance Auditing (PAUD) and Advanced Performance Auditing (APAUD) courses which have a different focus and audit methodology.) • • The auditing of performance information and the management thereof is an integral part of government’s drive towards a more effective and efficient public service. The national Treasury issued the Framework for Programme Performance Information in May 2007. This Framework aims to: • clarify the standards for performance information and supporting regular audits of non-financial information where appropriate; • improve the structures, systems and processes required to manage performance information; • define roles and responsibilities for performance information; and • promote accountability to Parliament, provincial legislatures and municipal councils and the public through timely, accessible and accurate publication of performance information. The rationale for the auditing of performance information The auditing of performance information with reference to: o Planning, budgeting and reporting cycle o Key performance information concepts o Developing performance indicators o Managing performance information o Publishing performance information o Developing an audit programme for internal auditors Assessment Short case studies will be done throughout the course Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 How will this course benefit you? Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Participants will: • Understand the context of the auditing of performance information • Be able to identify performance information and describe the role it plays within the regular business cycle of government • Develop a list of regulated and best practice requirements for performance information as set out in the Framework developed by the National Treasury. • Develop an audit programme based on a sound knowledge and understanding of best practice management of performance information. Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 52 exam preparation technical skills WEBINARS leadership and strategy information skills behavioural skills public sector topical issues new Auditing the treasury function (atf) Many internal audit departments admit that the treasury function is not an area that they review on an annual basis. The technical aspects - and risks - associated with foreign exchange, hedging and investments can make it a tricky area to audit. This course will show you how to add value to treasury activity by optimising its efficiency and effectiveness. Duration: 2 days CPD Hours: 16 Who should attend? Treasury risks (includes risks in the dealing operation) • human • operational • market and credit risks • risk mapping • system management. Internal auditors and those who work in the treasury function. What will I learn? Upon completion you will be able to: • plan risk based treasury audits that add value as well as provide assurance • understand the key issues of control failure concerning strategy and operations • identify early warning signals of potential problems • effectively promote best practice and communicate lessons learned. Auditing treasury • audit universe • treasury jargon • methodology • risk based assurance plans • terms of reference - quality of internal audit coverage. • evaluating findings and assessing their significance • value adding audit report (style, structure, information, clarity, language) • actively reassess audit plan and adapt the audit process. Course programme Overview of treasury fundamentals and the link to value • treasury remit for alignment with overall business strategy • design of treasury strategy and policies • risk implications of analysis and performance reporting • robustness of service objectives • risk management activities with appropriate benchmarks • appropriateness of current treasury services to stated needs. Tackling audit challenges • staff interviews at all levels of management and operations • critical review of strategy, policy, objectives, procedures and guidelines • review of treasury organisation • warning signals and what to look for. Treasury organisation and structure • advisory / in-house bank • cost centre / value added cost centre / profit centre • centralised / decentralised • advanced / intermediate / elementary • segregation of duties • structure of a typical corporate and bank treasury • front, middle and back office structures • beyond the dealing room. Governance • explore the duties of the board and management • the Companies Act • KING III Corporate Governance Code • treasury performance and how it is measured and reported. A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 53 exam preparation technical skills WEBINARS leadership and strategy information skills topical issues public sector behavioural skills Auditing the treasury function (atf) Who should attend? Derivatives (overview and purpose) • forwards and futures • options • swaps • documentation • Treasury management systems • security violations (including cyber fraud) • audit trail • capacity and capability • key interfaces • disaster recovery and business continuity Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 54 exam preparation technical skills WEBINARS leadership and strategy information skills behavioural skills public sector topical issues Fundamentals of auditing the supply chain management (procurement) function (ASCM) Duration: 2 days CPD Hours: 16 How will this course benefit you? - Upon completing the course, participants will have a comprehensive understanding of how to execute an effective procurement audit. COURSE CONTENT • • • • • • • • • • • • Different terminologies used for describing the procurement functions within organizations Different role players in the procurement function Different processes within the procurement function Five critical success factors for high impact procurement functions and how to address these factors during an operational audit The value that internal audit can add to auditing an procurement function How to apply the COSO framework to audit the procurement function Important governance (policies and procedures) that should be evident in the procurement function Assess the adequacy of conflict of interest - Controls that should be in place. Evaluating the tendering process - Assessing the current internal controls - Benchmarking the tender process - Determining when to embark on a tender process Keys to effective inventory management Evaluate vendor or supplier management - Contract management - Vendor evaluations How to discover fraud (white collar/commercial crime) in the procurement process - Using electronic data to find footprints of fraud - Using data mining to find new patterns of fraud • Using Benfords law to find false numbers Cover quoting as one of the techniques to commit fraud in the procurement function - Definition of cover quoting - Characteristics of cover quoting - Different techniques used during cover quoting with examples - Techniques used to discover cover quoting in the procurement function Making use of CAAT during the procurement audit Who should attend? Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 55 exam preparation technical skills WEBINARS leadership and strategy information skills behavioural skills public sector topical issues new Operational Auditing: Evaluating Procurement and Sourcing (oaep) Duration: 2 days CPD Hours: 16 Course Description • Now more than ever procurement executives and managers need an array of tools, better practices, and the help of a trusted advisor in their endeavour to increase the effectiveness of the procurement operating model and realize greater efficiencies. It is time for the auditor to diversify and become that needed, trusted advisor to procurement management. this course will provide you with knowledge, skills, tips, and a practical approach to performing an effective operational audit of the procurement organization’s operating model. • • • Beyond Procurement Operations • Determine the impact of current and emerging risks, trends, and practices on the organization’s procurement and supply base management capabilities, operations and practices • Point out the potential benefits and challenges in responding to emerging sourcing, procurement, and supplier management trends on existing operations and management practices • Evaluate the effect of risks on sourcing and procurement strategies, plans, operations, management, and performance Course overview: • • • Outline the advantages and potential problems of different procurement strategies and methods Explain the importance of key stages within the sourcing process and supplier relationship management Employ knowledge of procurement operations and processes to help others expand their knowledge base Illustrate how technology can improve the efficiency, effectiveness, and quality of procurement operations Explore the imperatives of strategic sourcing and procurement, types of procurement, different sourcing and procurement strategies and methods, and all facets of the procurement operating model. Discover the integral role of sourcing management and procurement in the supply chain, and review the potential effect of emerging sourcing and procurement risks, trends, and best practices. Learn and apply an audit strategy to analyse and evaluate the efficiency and effectiveness of an organization’s sourcing and procurement strategies, operations, supplier management practices, and supplier performance. The Operational Audit: Sourcing, Procurement, and Supplier Management • Devise alternative solutions to improve the efficiency and performance effectiveness of procurement and supply base strategies, operations and management practices • Define the key objectives and potential outcomes of a sourcing and procurement audit from a strategic and operational perspective • Evaluate the efficiency and effectiveness of the organization’s sourcing and procurement strategies, procurement organization structure, and people • Appraise the efficiency, effectiveness, and adaptability of the organization’s sourcing, procurement, and supplier management operations and processes • Assess the quality and effectiveness of supplier performance Course outline: The Frontier of Strategic Sourcing and Procurement • Utilize knowledge of procurement and supply base management strategies, operations, and practices in the business environment • Discuss the strategic imperatives of sourcing and procurement • Summarize the differences between direct and indirect procurement and the attributes of each • Debate the benefits and potential challenges associated with different sourcing strategies A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 56 exam preparation technical skills WEBINARS leadership and strategy information skills behavioural skills public sector topical issues Operational Auditing: Evaluating Procurement and Sourcing (oaep) Who should attend? Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 57 exam preparation technical skills WEBINARS leadership and strategy information skills behavioural skills public sector topical issues new Operational Auditing: Evaluating the Supply Chain (oaesc) Duration: 2 days CPD Hours: 16 Course Description The Supply Chain Operating Environment • Theorize the potential effects or challenges posed by supply chain trends on supply chain operations and management • Predict the effect of potential risks and opportunities along the supply chain on supply chain operations and management A sustainable supply chain is critical to the organization’s survival and ability to gain or maintain a competitive advantage. However, a volatile and uncertain global economy, growing demands for environmental protection, increasing resource scarcity, and an era in which consumers seek on-demand goods and services — are having profound effects on supply chain dynamics. Evaluating the Extended Supply Chain • Define the key objectives and potential outcomes of a supply chain audit from a strategic and operational perspective • Develop criteria to evaluate the effectiveness of the organization’s supply chain strategy and configuration • Develop criteria to measure and evaluate the efficiency, responsiveness, and flexibility of the organization’s supply chain operations • Develop metrics to evaluate the operational performance of the extended supply chain This course is most appropriate for chief audit executives, audit managers, and auditors-in-charge with over two years’ practical auditing experience who are looking to actively assist the organization in its effort to enhance supply chain performance and better manage increasingly complex and pervasive supply chain risk. Course outline: Who should attend? Supply Chain Dynamics • Explain the concept, broad objectives, and benefits of supply chains • Express the importance of an effective supply chain strategy • Clarify the essential elements that define an organization’s supply chain strategy • Illustrate the different types of supply chains • Outline the strategic goals, benefits, and potential challenges associated with different supply chain configurations • Develop a process model depicting the network of processes within the supply chain • Describe the importance of managing relationships with external supply chain partners • Discuss the importance of information technology software to enhance collaboration with supply chain external partners • Define the performance attributes for measuring the operational effectiveness of the supply chain Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 58 exam preparation technical skills WEBINARS leadership and strategy information skills behavioural skills public sector topical issues new Operational Auditing: Influencing Positive Change (oaipc) Duration: 2 days CPD Hours: 16 Course Description • Now in recovery after a major global economic crisis, companies are reshaping their strategies to achieve sustainable business growth in new ways, and continuing to seek value creation through improved operational performance – including dimensions of quality, speed, agility, efficiency, environment, customer value, and cost. • • Value Centric Skill Sets and Knowledge • Determine how to drive a positive change in management’s mindset about the internal auditor and internal audit activity • Assess your current level of technical and business knowledge • Assess your current level in value centric skill sets Management is therefore focusing on initiatives and issues that impact upon the operating models of business activities and processes, such as environmental stewardship, operational excellence, supply chain optimization, offshoring, talent mobility, innovation, and cloud computing to name a few. Given these dynamics, internal audit is in a unique position to influence value enhancement efforts. This is achievable through Operational Auditing. Planning for Success • Recognize the key aspects of, and differences in, planning for operational audit engagements • Employ different sources of information to build business and technical knowledge during project planning • Prepare effectively for discussions with client management to achieve the meeting objectives • Create objectives that identify what the operational audit is intended to accomplish • Examine the relationship between, and need to align, the objectives, scope and approach to performing the operational audit engagement This course is most appropriate for: • • Examine operational auditing today in terms of its changing nature, and the application of alternative methods and tools vs. traditional audit steps Identify operational audit opportunities across the entire organization Construct a value proposition to communicate how internal audit can be a high-impact partner in creating business value Chief audit executives, audit directors, audit managers, audit team leads, with 2+ year’s practical auditing experience, and who are looking to integrate operational auditing into their service offering or enhance the value of operational auditing services provided to the organization. Business managers responsible for ensuring effective use and management of corporate resources, who want to evaluate and improve the operational performance of business activities, processes, and/or resources deployed. The Risk-based Operational Audit • Identify the assumptions associated with a risk-based approach to operational auditing • Discuss risk-based terminology to ensure a common understanding • Appraise alignment of operations objectives with the organization’s mission and strategic objectives Course program: Dynamics of Operational Auditing • Determine the factors that influenced past trends in operational auditing A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 59 exam preparation technical skills WEBINARS leadership and strategy information skills behavioural skills public sector topical issues Operational Auditing: Influencing Positive Change (oaipc) • • • • • • • • • • • The Performance-driven Operational Audit • Explain the application of benchmarking concepts to an operational audit • Determine the operations to benchmark • Define relevant and appropriate benchmarking measurement criteria and indicators • Perform comparative analysis to identify performance gaps and opportunities • Summarize benchmarking results • Evaluate potential performance improvement opportunities • Discuss benchmarking results with client management Evaluate performance measurement criteria for operations objectives Determine which operations drive value creation Predict potential risk events in relation to operations objectives and goals Develop risk statements Develop measures to assess the impact and likelihood of potential risk events Discover operations focused controls and methods to manage risk and realize opportunities Decide the appropriate tools and techniques to document operating information Assess the design of operations focused control and methods Evaluate the operational performance of risk management strategies Develop alternative solutions to address operating issues Convince client management about the value of proposed solutions Creating a Positive Impact • Assess the impact of various reporting approaches, and structure • Examine stylistic factors and persuasive strategies to attain buyin to the results Who should attend? The Process Oriented Operational Audit • Describe the application of business process improvement concepts to an operational audit • Outline the components of business processes • Assemble baseline data and information • Utilize process models and analysis tools to discover issues and improvement opportunities • Apply process improvement techniques • Illustrate proposed changes • Outline the benefits and improvements • Describe the importance of testing and measuring process changes Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 60 exam preparation technical skills WEBINARS leadership and strategy information skills behavioural skills public sector topical issues Performance auditing for the public sector (PAUD) Duration: 3 days CPD Hours: 24 How will this course benefit you? • • • • • • • • • Participants will be able to: • Identify situations in which performance audit will add value • Gain knowledge of the legislative framework for performance auditing • Gain the required skills to perform the planning, execution and reporting phases of a performance audit. course oBJECTIVES • • • Pr-engagement and planning phase Execution phase Reporting phase Economy Efficiency Effectiveness Developing audit criteria Audit evidence Project management ASSESSMENT To facilitate understanding of the objectives of performance audit and the value that performance auditing adds (outcome: to be able to identify situations in which performance audit will add value) To transfer knowledge with regard to the legislative framework for performance auditing in the public service environment (outcome: knowledge of the legislative framework for performance auditing) To transfer knowledge with regard to the theory of the performance audit methodology and performance audit process and to practice conducting a performance audit (outcome: trainees who are skilled to perform the planning, execution and reporting phases of a performance audit). Vase studies will be done throughout the course and multiple choice questions will be completed and marked after each session. Who should attend? Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 COURSE CONTENT For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants The course will be based on the book: Performance auditing: A Stepby-step approach (of which a copy is included in the course fee) • Definition and why performance auditing is necessary • Scope and objectives of a performance audit • Audit working papers and lay-out of audit file • Strategic planning A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 61 Topical Issues courses include training on current critical and emerging issues. 62 public sector exam preparation technical skills half day seminars WEBINARS leadership and strategy information skills behavioural skills topical issues public sector exam preparation technical skills WEBINARS leadership and strategy behavioural skills topical issues information skills Assessing Your Protection of Personal Identifiable Information (Popi) Duration: 1 day CPD Hours: 8 Course Description What Do We Need? • Establishing criteria • Defining the compliance universe • Identifying the legal requirements • Fulfilling assurance/monitoring requirements One of the unintended consequences of the information age is the availability of personal identifiable information (PII). The combination of name, date of birth, and identification number are the “keys to the kingdom”for the purposes of establishing false identity and fraud. Lost laptops, network break-ins, and phishing expeditions have led governmental entities to establish a patchwork quilt of laws requiring custodians of personal information to provide safeguards and assurance that PII is secure. Resolution • Keeping up with changing technology and compliance • Monitoring and assurance In this course, we will discuss: • PII scope and definitions. • State and federal PII requirements. • An action plan for compliance. Action Plan • Building a framework for PII • Aggregating compliance requirements • Implementing security measures COURSE OUTLINE: Who should attend? Level 1 What Is Personal Identifiable Information (PII)? • Various definitions • Minimum requirements • Dynamic framework by locality Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject The Need for Security Over PII • Performing a meaningful risk assessment • Selling the results to management • Overcoming “not just security” Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Where to Find PII • The porous nature of data storage • Traditional computing • Outsourced systems • Data on the move • Into the cloud Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 63 public sector exam preparation technical skills WEBINARS leadership and strategy behavioural skills topical issues information skills Building a Sustainable Quality Program (BSQP) Duration: 2 days CPD Hours: 16 If you are preparing for an external quality assessment, this course will help you learn how to build and maintain an effective QAIP, leading to a successful external assessment. The QAR Manual is not provided at this course. It is recommended that you first attend this course and then the "Performing an Effective Quality Assessment" where the QAR Manual will be provided. • An internal audit activity demonstrates its commitment to quality by meeting the expectations of its stakeholders while continuing to improve the effectiveness and efficiency of its operations. A successful quality assurance and improvement program (QAIP) is crucial to achieving this goal. Assess the readiness of their internal audit activity for an external quality assessment Course Outline: Quality Standards and Recommended Guidance • Interpret both mandatory and recommended guidance in the IPPF regarding establishing a quality assurance and improvement program (QAIP) • Discuss key concepts of Standard 1300 • Clarify key elements of the Practice Guide “Quality Assuance and Improvement Program Building an effective QAIP is similar to establishing a total quality management program, where products and services are analyzed to verify they meet stakeholder expectations, operations are evaluated to determine their efficiency and effectiveness, and practices are assessed to confirm their conformance to standards. Once the QAIP has been established, sustaining it requires leaders who are responsible for setting the proper tone in support of quality. Quality Assurance Process Model • Explain the quality assessment process model and use its related tools as described in the Quality Assessment Manual published by The IIA to identify areas of focus for a quality assurance and improvement program (QAIP) • Clarify the purpose of the quality assessment process model’s four segments: Internal Audit Governance, Internal Audit Staff, Internal Audit Management, and Internal Audit Process • Contrast the purpose and use of the quality assessment process tools — planning guides, surveys, interview guides, and programs • Identify any possible areas of focus for a quality assurance and improvement program QAIP • Highlight key areas of focus for a QAIP, based on survey responses If you are preparing for an external quality assessment, this course will help you learn how to build and maintain an effective QAIP, leading to a successful external assessment. The quality assessment process flow model and related tools from the recently published Quality Manual provide the basis for class discussion and activities. Guided by knowledgeable facilitators with extensive experience in quality assessments, participants will: • Learn how to apply The IIA’s International Professional Practices Framework (IPPF) quality standards to establish an effective QAIP within their internal audit practice • Gain experience with the quality assessment process model and related tools contained in the new Quality Manual to identify areas of focus for their own QAIPs • Practice building the two key components of an effective QAIP: ongoing and periodic assessments • Experience developing metrics and designing reports of results of their internal audit’s QAIP Quality Assurance – Internal Audit Process • Design an ongoing quality assessment of internal audit process • Interpret IPPF guidance related to quality assurance of internal audit processes 64 public sector exam preparation technical skills WEBINARS leadership and strategy information skills topical issues behavioural skills Building a Sustainable Quality Program (BSQP) • • • • Apply the planning guide to identify and prioritize any gaps related to quality assurance of internal audit processes by performing a self-assessment involving the relevant IPPF guidance Clarify the relevant criteria for assessing conformance to the IPPF guidance related to quality assurance of internal audit processes Developing the key elements of an ongoing monitoring review process that you can implement in your internal audit activity • Apply the planning guide to identify and highlight any gaps related to quality assurance for governance of the internal audit activity by performing a self-assessment involving the applicable IPPF guidance Clarify relevant criteria for assessing conformance to IPPF guidance related to quality assurance for governance of the internal audit activity Building the Periodic Internal Assessment • Design a comprehensive periodic internal assessment including key assessment activities, timing of their performance, and resource requirements to complete them • Assess the readiness of the internal audit activity for an external quality assessment Quality Assurance – Internal Audit Staff • Design a periodic quality assessment related to internal audit staffing • Interpret IPPF guidance related to quality assurance of internal audit staffing • Applying the planning guide to identify and highlight any gaps related to quality assurance of internal audit staffing by performing a self-assessment involving applicable IPPF guidance • Clarify the relevant criteria for assessing conformance to the IPPF guidance related to quality assurance of internal audit staffing • Develop the key elements of a periodic self-assessment of internal audit staffing Developing Metrics and Reporting for the QAIP • Develop metrics and design reports of results of your internal audit QAIP • Interpret key concepts from practice guide “Measuring Internal Audit Efficiency and Effectiveness • Identify metrics to measure performance of the QAIP • Clarify reporting requirements for QAIP contained in the IPPF • Design reporting options to communicate results of the QAIP Quality Assurance – Internal Audit Management • Design a periodic quality assessment related to management of the internal audit activity • Apply the planning guide to identify and highlight any gaps related to quality assurance of managing the internal audit activity by performing a self-assessment involving the applicable IPPF guidance • Clarify the relevant criteria for assessing conformance to IPPF guidance related to quality assurance of managing the internal audit activity • Develop the key elements of a periodic self-assessment of managing the internal audit activity Who should attend? Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 Quality Assurance – Internal Audit Governance • Design a periodic quality assessment related to Internal Audit Governance • Interpret IPPF guidance related to quality assurance for governance of the internal audit activity For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants 65 public sector exam preparation technical skills WEBINARS leadership and strategy information skills topical issues behavioural skills COMBINED ASSURANCE – INTERNAL AUDITORS TO TAKE THE LEAD (catl) Duration: 1 day CPD Hours: 8 Seminar Objective Who should attend? A combined assurance model effectively co-ordinates the efforts of management and internal and external assurance providers, increases their collaboration and develops a shared and more holistic view of the organisation’s risk profile. This seminar will expose delegates to the concept of combines assurance and the role that internal audit should play. Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants COURSE CONTENT • • • • • • • Understanding combined assurance The roles of management, internal assurance providers and external assurance providers Implications for the Audit Committee The role of Internal Audit Guidance from the King III report Drafting the combined assurance plan o Determining the objectives of the combined assurance plan o Identify and specify the sources of assurance over risks o Provide the Risk Management Committee, the Accounting Authority / Officer and Executive Management with a framework of the various assurance parties o Link risk management activities with assurance activities o Provide a basis for identifying any areas of potential assurance gaps Assist the Accounting Authority / Officer and internal audit in reviewing the effectiveness of the risk management system A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 66 public sector exam preparation technical skills WEBINARS leadership and strategy information skills topical issues behavioural skills new Control Self-assessment: An Introduction (csai) Duration: 2 days CPD Hours: 16 Course Description A Closer Look at Corporate Governance Control self-assessment (CSA) is a technique that allows managers and work teams directly involved in business units, functions or processes to participate in assessing the organization’s risk management and control processes. In its various formats, CSA can cover objectives, risks, controls and processes. Internal auditors can utilize CSA programs for gathering relevant information about risks and controls; for focusing audit work on high risk, unusual areas; and to forge greater collaboration with operating managers and work teams. Managers can utilize CSA programs to clarify business objectives and to identify and deal with the risks to achieving those objectives. • • • “What is governance” and who is leveraging change? Lessons learned from governance failures A governance activity Audit’s Responsibility • Internal audit revised definition • Best-in-class audit functions • Applicable Internal Audit Standards • Governance and audit review guidance What Enterprise Risk Management (ERM) Is and Isn’t • Enterprise Risk Management (ERM) background • COSO ERM Framework executive summary • COSO ERM Framework – What’s New? • Create a COSO-based road map for the seminar • ERM implementations considerations • Internal audit’s role in ERM • ERM implementation In both the facilitated workshop and survey formats of CSA, the people performing the work assess their own risks and controls, and increase the ability to achieve business objectives. Internal auditors, in a consulting role, often act as facilitators to help work teams in the assessment of risks and controls. Involvement of people performing the work in evaluation of risks and controls utilizes the expertise of the organization, increases buy-in to any action items, and focuses efforts on important business activities. ERM Essentials • ERM Essential #1 – Language • ERM Essential #2 – Risk Assessment Process • ERM Essential #3 – Risk Rating Scales and Factors • ERM Essential #4 – The Big Picture • Creating an ERM language and rating factors consensus building Participants will benefit from understanding the different formats of facilitated and survey-based self- assessments, and discussing use of CSA in Enterprise Risk Management (ERM), regulatory financial reporting requirements, such as Sarbanes-Oxley (SOX), fraud and ethics programs, and operational auditing. After this seminar, participants will be able to evaluate the need for self-assessment in their organization’s risk management and control processes, and design an implementation program for self-assessment in their organization. For a hands-on experience with CSA facilitation skills and strategies check out Control Self-Assessment: Facilitation Skills. This seminar is a nice pairing with the Introduction seminar. A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 67 public sector exam preparation technical skills WEBINARS leadership and strategy information skills topical issues behavioural skills Control Self-assessment: An Introduction (csai) Who should attend? Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 68 public sector exam preparation technical skills WEBINARS leadership and strategy information skills topical issues behavioural skills new Control Self-assessment: Facilitation Skills (CSAF) Duration: 2 days CPD Hours: 16 Course Description Preparing for a CSA Workshop • Learn the steps necessary to prepare for a CSA workshop • Understand the hierarchical nature of business objectives • Practice your interviewing skills • Discuss selection of workshop participants • Discuss commonly asked questions about CSA • Practice your facilitation and recording skills It’s one thing to have a firm understanding of control self-assessment (CSA), it’s another to become a successful facilitator of a CSA workshop. In this dynamic course, participants will join fellow auditors and CCSA candidates in presentations and practice CSA workshop facilitation techniques, as well as group discussions, case studies, practical exercises, self-assessments, and individual coaching and feedback sessions. Through these highly interactive sessions, you will gain an understanding of the important role workshops play in the CSA process, grasp the power of the group decision process, and learn how to evaluate, review, and report results. CSA Workshop Practice • Practice facilitating the identification of controls to meet an objective, in a simulated CSA workshop • Practice identifying objectives for use in CSA workshops • Practice recording data for a workshop • Provide feedback to others as they practice their facilitation skills • Role-play various personality types to provide others experience in handling different workshop situations This course satisfies the facilitation requirement for Certification in Control Self-Assessment (CCSA) and is the ideal follow-up for auditors who have completed Control Self-assessment: An Introduction or have a solid understanding of CSA concepts. Who should attend? CSA Background • Learn how others are using CSA • Identify others with whom you may want to further share CSA experiences • Practice your presentation skills • Help identify good presentation skills, and those needing improvement Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 The Art of Facilitation • Learn generic facilitator responsibilities • Learn additional responsibilities of CSA facilitators • Learn how to effectively handle various personality types in a workshop • Learn how making decisions individually is different than reaching consensus in a group • Begin practicing facilitation and recording skills For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants Prerequisites: Control Self-assessment: An Introduction or equivalent knowledge/ experience A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 69 public sector exam preparation technical skills WEBINARS leadership and strategy information skills topical issues behavioural skills new Corporate Social Responsibility: Opportunities for Internal Audit (CSRO) Duration: 2 days CPD Hours: 16 Course Description What is the Triple Bottom Line? • Economic viability • Environmental soundness • Social responsibility Auditors who have a thorough understanding of corporate responsibility and sustainability, including trends, requirements, and tools, have a competitive advantage within their audit function. This course covers a broad range of subjects to bring experienced auditors — CAEs, audit managers, directors and team leaders — up to speed with Corporate Social Responsibility (CSR). How are Organizations Approaching? • Climate change challenges • Environmental health and safety concerns • Supply chain issues • Social responsibilities By attending this course, you will gain a better understanding of the stakeholders and their needs, discuss how organizations are approaching CSR today, and even who the enablers tend to be. The IIA’s experienced facilitators will clue you into terms such as “triple bottom line,” and discuss the importance of managing the reporting and assurance issues, emerging trends, and even what role internal audit plays in CSR. How Do You Manage the Reporting and Assurance Issues? • Reporting challenges, dos and don’ts • Assurance emerging practices What is the Appropriate Role for Internal Audit? • Competencies required Course outline: Who should attend? Why Should We Care? • The value proposition of Corporate Social Responsibility Level 1 What is CSR and Where are We Now? • Definitions, capital market influences, rating organizations, recent studies • CSR competencies • Emerging guidelines Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Who are the Stakeholders and What are Their Needs? • Governments, non-governmental organizations (NGOs) • The voiceless stakeholders • Geo-political influences Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff What are the enablers? • Corporate governance • Enterprise risk management • Guidance from many constituencies • Linkage to internal audit standards Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 70 public sector exam preparation technical skills WEBINARS leadership and strategy information skills topical issues behavioural skills new COSO 2013: Implementing the Framework (coif) Duration: 2 days CPD Hours: 16 Course Description 4. Control Environment • description and implications for process owners and internal auditors • entity level controls and the importance of a strong corporate culture • COSO and corporate governance • how to assess the control environment, and best practices to enhance it • review of the five principles of the Control Environment COSO has universal applicability, regardless of industry, sector, department size, etc. We recommend auditors and key management stakeholders attend. This course is appropriate for a variety of audiences who have an interest in learning about the 2013 Framework. We will be reviewing what is new in the updated version and how it impacts your internal control system. 1. Understanding COSO • compare and contrast COSO frameworks: 2003 and 1992, and COSO ERM 2004 • key concepts and objectives of the control framework • components, categories of business objectives and principles • fitting the objectives, components and principles together • using COSO to identify control weaknesses • identify opportunities to incorporate COSO IC-IF in internal audit activities 5. Risk Assessment • critical business risks and the requirements to design a risk assessment process effectively • risk identification, analysis and evaluation • risk assessment at the entity and process levels, and how to apply these at your organization • review of the four principles of risk assessment 6. Control Activities • definition and types of hard and soft controls • how to design, effectively implement and examine internal controls • methods of testing and reasons controls may fail • review of the three principles of control activities 2. COSO Implementation and Evaluation Tools • evaluating COSO attributes in major processes and entitywide • measuring and assessing COSO components at the entity and process levels • understand the requirements for effective internal controls • educating employees about COSO and its value 7. Information and Communication • Definition and importance of organizational information and communication • Breaking down silos and improving coordination throughout the organization • Review of the three principles of information and communication 3. Objectives • Categories of objectives • Characteristics and implications for internal auditors, process owners and business leaders • Using business objectives to improve the quality of audit programs A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 71 public sector exam preparation technical skills WEBINARS leadership and strategy behavioural skills topical issues information skills COSO 2013: Implementing the Framework (coif) PLEASE NOTE: 8. Monitoring • types and performers of monitoring activities • data analytics, KPIs and KRIs as monitoring tools • tips, tools and techniques to improve the monitoring activities in your organization • review of the two principles of monitoring activities Delegates wanting to attend this course would need to have a good practical understanding of what internal control is and how to apply it. It is helpful to have an understanding of the original (1992) COSO Internal Control–Integrated Framework and how it applies to assessing controls in terms of the COSO categories of objectives and the five internal control components (shown in the COSO cube). 9. Conclusion • key elements for effective internal control and its limitations • the role of judgment in design, deployment and monitoring activities • benefits of investing in a robust internal control framework • opportunities and challenges for internal auditors and business leaders • IT and operational considerations, and their impact on internal controls • roles, responsibilities and key elements for success Who should attend? Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 72 public sector exam preparation technical skills WEBINARS leadership and strategy information skills topical issues behavioural skills developing a fraud risk management program for your organisation (dfrp) • Who should attend? Identify how proactive fraud detection activities complement entity-level and process-level controls and assist management and those charged with governance Level 2 Information and communication • Define the role of communication in creating effective fraud risk management • Describe the key challenges in providing fraud awareness training • Identify approaches for delivering fraud awareness training cost-effectively Internal auditors who are already practicing internal audit and have a basic understanding of the subject Monitoring • Define the key parties involved in monitoring • Describe the role(s) of monitoring by each key party • Identify how monitoring might be ineffective or compromised and how such occurrences could be detected For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 73 public sector exam preparation technical skills WEBINARS leadership and strategy behavioural skills topical issues information skills ENVIRONMENTAL AUDITING FOR NON-ENVIRONMENTAL AUDITORS (enea) Duration: 2 days CPD Hours: 16 I. Concepts, Principles and Skills of Environmental Auditing • Requirements for an environmental audit to be performed • Audit objectives and scope o Liability audit o A management audit o A functional audit (sometimes called an activity or issues audit) • Subject matter and audit criteria • Use of non regulatory guidelines and codes of practice in audits • increasing importance of ISO14001 and other international environmental standards • regulatory mandate to commission an environmental audit • Objectivity and independence • Due professional care and confidentiality • Audit evidence, sampling, reliability and audit findings • Reporting and follow up • Use of checklists and working papers • • • • • The interview process Understanding and assessing internal control Working papers and file development Sampling strategies and procedures Assessing findings and reporting. Who should attend? Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff II. ISO14001 environmental Management system basics and relevance of environmental auditing • Overview of the ISO14001 Standard • Process for registration to 14001 • Role of Auditor certification bodies • Role of accreditation bodies • EMS Audit Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants III. Roles, responsibilities and Relationship Management • Roles of persons involved in audits • Relationship management principles for auditors • Environmental auditor personal attributes and skills IV. Detailed Procedures for conducting environmental audit • Pre-audit planning and preparation • The role, preparation and use of audit checklists • Why use protocols A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 74 public sector exam preparation technical skills WEBINARS leadership and strategy information skills topical issues behavioural skills How to detect and prevent occupational fraud (FRAUD) job function · How to make sense of the alphabet soup of SOX, COSO, PCAOB, FSG, King II, PFMA, PRECCA, and ISA 240. Reducing Your Fraud Risk – Prevention · Fraud Prevention – a Four-Step Approach · Internal controls – specific and general applications · Developing an anti-fraud culture · Compiling a fraud prevention plan · Ethics programs · Awareness programs · Fraud-related policies· Developing a fraud profile for your organisation Reducing Your Fraud Risk – Detection · What to look for – symptoms or red flags · Using specialized software to detect fraud · Fraud Detection – a Five-Step Approach Responding to fraud · The purpose of a fraud response plan · Computer forensics overview · Some response do’s and don’ts How to make your anti-fraud program work · Why fraud prevention has to be ‘sold’ to decision makers · How to achieve a ROI from your fraud prevention program Internal auditors, finance managers, accountants, external auditors, compliance officers, risk managers, and any employees responsible for protecting the financial integrity of their organisations, or involved in the operational aspects of fraud prevention. unique selling points · · · · Practical examples of fraudulent items will be passed out for delegates to examine. Local and international fraud case studies will be discussed in order to ascertain best practices DVD’s will be used to introduce the audience to a mob boss, ex fraudsters and whistleblowers. There are interactive Q&A sessions. Who should attend? Delegates from all public and private sector organisations in all industries. (Fraud knows no boundaries)! Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 75 public sector exam preparation technical skills WEBINARS leadership and strategy information skills topical issues behavioural skills issuing an “assessment” in terms of king iii (IAK3) Duration: 1day CPD Hours: 8 Course synopsis Who should attend? The King 3 report requires an objective assessment of the effectiveness of risk management and the internal control framework. What does this entail? Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Course content • • • • • • • • • Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants What the King report states about an assessment of the effectiveness of risk management and internal control What the IIA states about an assessment of the effectiveness of risk management and the internal control How this report fits into combined assurance Planning issues Techniques for combining opinions for an annual opinion The role of the issue tracking system Wording of the annual report Expectation management Audit risk management A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 76 public sector exam preparation technical skills WEBINARS leadership and strategy information skills topical issues behavioural skills new Lean auditing: delivering added value (Lean) Duration: 1 day CPD Hours: 8 • Lean auditing refers to the use of ‘lean’ principles to streamline internal audit activities. Lean provides tools and techniques to eliminate waste, maximise impact and add value - a key objective for many internal audit functions. This course will show you how to apply lean methodology. • • What will I learn? • Upon completion you will be able to: • apply lean tools and techniques to make your internal audit efforts more streamlined and joined up • develop greater insights into the key stakeholders of audit, what they need to add value and practical, proven, techniques that drive efficiency • have a clearer sense of how lean your audit function is compared to others • develop a practical, step-by-step route map of the key areas to focus on to add value and improve efficiency. Who should attend? Heads of internal audit, internal audit managers and experienced audit staff. Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Course programme • • • • driving audit assignments in a lean way, including ways to streamline testing and reporting, how to leverage existing business, compliance assurance processes and activities practical advice concerning audit and data analytic tools key performance indicators for internal audit that properly capture value add and avoid unnecessary work other working practices in the audit team that can maximise its productivity and impact. Level 4 the background to lean and why it is such a powerful methodology for driving value add and efficiency developing a value added approach to the audit planning process developing practical insights into what does and does not add value to the key stakeholders of audit and practical ways to manage different views how to create assignment plans that focus on value add For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 77 public sector exam preparation technical skills WEBINARS leadership and strategy behavioural skills topical issues information skills Performing an Effective Quality Assessment (peqa) Duration: 3 days CPD Hours: 24 This course includes the QAR Manual Course Outline: • Quality Assessment Manual and Process Overview • Examine The IIA’s Framework for Quality Assessment to identify how the process can be used on external and internal quality assessments. • Answer common quality assessment questions using The IIA’s International Professional Practices Framework (IPPF) resources. • Describe the Quality Assessment Manual process flow and its tools. • Contrast the three types of internal audit quality assessment. Develop value-added solutions for common QA issues and opportunities. Periodic Internal Quality Assessment Approaches • Develop, or validate, an efficient and effective periodic internal assessment approach for your internal audit activity. • Discuss implications of periodic internal QA based on IPPF guidance. • Discuss common periodic assessment challenges and possible solutions. • Identify the factors needed for an efficient and effective periodic internal QA program. Planning the Quality Assessment • Plan an external quality assessment by implementing the QA Manual tools. • Describe key features of planning guides. • Apply the planning tools to a quality assessment. • Describe key features of surveys. • Analyze survey results. External Quality Assessment Options • Determine, or validate, the external quality assurance option that will work best for your internal audit activity. • Determine the pros and cons and other considerations of the external QA options. • Describe rationale for selecting the best external QA option. • Identify opportunities for applying the option selection concepts to your internal audit activity. • Discuss successful practices used by internal audit activities to get ready for an external assessment. Performing the Quality Assessment • Perform an external quality assessment by implementing the QA Manual tools. • Describe the key features of interview guides. • Analyze interview results. • Describe key features of QA programs. • Analyze QA program results. Who should attend? Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Evaluating QA Results • Evaluate an external quality assessment by implementing the QA Manual tools. • Apply evaluation criteria on common QA scenarios that require a high-level of professional judgment. • Determine final ratings (evaluation results). • Describe key features of the QA evaluation framework and tools. Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants 78 topical issues public sector exam preparation technical skills half day seminars WEBINARS leadership and strategy information skills behavioural skills Behavioural Skills courses provide internal auditors with the opportunity to develop the essential soft skills to enhance their service delivery and add value within their department and their organisations. 79 79 topical issues public sector exam preparation technical skills WEBINARS leadership and strategy behavioural skills information skills new Advanced Interview Skills for Investigations (AISI) There is an increasing emphasis being placed on gathering information during the interview process. This course deals with planning an interview, developing rapport, questioning techniques and advanced interview techniques. Duration: 1 day CPD Hours: 8 Outcomes • • • • Who should attend? Develop skills in interview planning and strategy development Question formulation Detecting deception through listening and observing Develop an understanding about body language Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Topics covered • Planning an interview • The strategy of interview • Developing rapport • Questioning techniques • Detecting deception through observing and listening • Body language • Neuro-linguistic behaviour • Listening skills • Advanced interview techniques such as Scientific Content Analysis Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 80 topical issues public sector exam preparation technical skills WEBINARS leadership and strategy behavioural skills information skills ART OF PERSUASION FOR INTERNAL AUDIT (pers) Duration: 2 dayS CPD Hours: 16 Seminar Objectives Who should attend? The principal purpose of persuasion can be defined as being able to influence or change one’s attitudes, beliefs or values towards a particular subject/object, so that these will merge and finally equal the persuader’s thoughts and feelings. • • • Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Attitude = A predisposition to respond to people, ideas, objects, or events in evaluative ways Beliefs = The ways people perceive reality to be; our conceptions about what is true and what is false Values = People’s most enduring judgements about what’s good and bad in life Seminar Content • • • • • • • • • • Understanding Persuasion Two Routes to Persuasion Influencing & Defence Tactics Steps in Persuasion Process Persuasion Techniques Ten tips to effectively influence others Key Questions for Internal Auditors Communication Requirements and Techniques Developing Persuasive Findings Case studies and interactive discussions A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 81 topical issues public sector exam preparation technical skills WEBINARS leadership and strategy behavioural skills information skills new Communication and Negotiation Skills for the 21st Century Auditor (CNsca) Duration: 2 days CPD Hours: 16 Course Description • • Effective communication is required to be successful in the business world. This course will provide internal auditors with important communication skills to effectively converse with audit stakeholders to build professional business relationships and accomplish audit objectives. Skilled communication can be the difference in auditor success or failure. An important aspect of skilled communication is the ability to negotiate. Persuading/selling audit findings/recommendations. Relationships, first impressions, and professionalism. After completing this training, you will be able to: • Communicate effectively with audit stakeholders. • Deal with difficult people and situations. • Enhance your presentation and business writing skills. • Negotiate with ease. • Negotiate to a result that benefits both parties. • Communicate with management and effectively sell your ideas/ findings. • Strengthen relationships with audit stakeholders. • Use reference materials provided for personal and audit team future development. This training will benefit both new and experienced auditors who want to strengthen communication with audit stakeholders. Interactive exercises will be used to reinforce session learning objectives with real-life examples. This is the perfect course for technically competent professionals who want to improve their communication skills. Course outline: Who Should Attend Communication • Communicator styles • Barriers • Effective communication • Types of communication • Measuring communication effectiveness This course is appropriate for auditors with five years or less experience in operational, performance, financial, or IT auditing who want to learn more about communication, negotiation, and building business relationships. The course also is appropriate for auditors with more than five years’ experience who want a refresher or to identify new ideas/approaches to further develop communication, negotiation, and relationship building skills. Dealing with difficult people or situations • Why difficult • Different personality of behavioural traits • Techniques for handling difficult situations This seminar will cover the following important issues: • Different forms of communication and how communication is evolving with the greater use of technology. • Types of people who are difficult to communicate with and approaches/tips to improve communication. • Thinking on your feet • Negotiation from the internal auditor’s perspective. Negotiation • Preparation • Challenges • Steps • Tips A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 82 topical issues public sector exam preparation technical skills WEBINARS information skills behavioural skills leadership and strategy Communication and Negotiation Skills for the 21st Century Auditor (CNsca) Exercises will be used to reinforce the learning process. Examples of potential exercise areas include: • Communication – barriers, challenges, and needs • Effective communication – How is it measured? • Working with difficult people • Negotiation • Presentations • Reporting Writing • Communicating/selling audit results Presentations • Planning meetings • Entrance meetings/conferences • Status updates • Closing meetings/exit conferences (discussion of draft report) • Audit follow-ups Reporting • Format • Report • Tone • Review process Who should attend? Level 2 Building client relationships • Why build relationships • How to build relationships • Steps and lessons learned to build trust and credibility Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Persuasion and Sales techniques • Thinking on your feet • Providing concise information to influence • Techniques and approaches to get your findings/issues/ recommendations considered/accepted • Communicating with the C-suite Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 83 topical issues public sector exam preparation technical skills WEBINARS leadership and strategy behavioural skills information skills new ETHICS AT WORK AND IN THE INTERNAL AUDIT PROFESSION (ewip) Duration: 2 dayS CPD Hours:16 Seminar Objectives • • • • Role of the internal auditor: • Professional ethics: o IIA Code of Ethics o Ethics and professions o Principles and virtues o Principles and rules from Code used as guideline to guide ethical behaviour and solve ethical dilemmas o Ethical decision-making • Organisational ethics: o IPPF: Standard 2110 and related Practice advisory: o Internal auditor must assess the ethical culture of the organization as well as the adequacy and effectiveness of the ethics programmes. • Practical case studies to test ethics principles Defining and discussing different Ethics vocabulary Understanding and discussing the business case for ethics Understand the governance / management of ethics within the organisation Understand the role of the Internal Audit Activity and the internal auditor in the ethical culture of the organization. COURSE CONTENT Ethics vocabulary: • Definition of ethics; • Dimensions of ethics: o personal ethics o business ethics o professional ethics • Ethics and values; • Ethics and the law • Codes of conduct – organizational and professional codes Who should attend? Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Business case for ethics: • Reasons for ethics in business: o improved governance o fraud prevention o reputation o sustainability Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Governance/Management of ethics within organisations: • Ethics programmes / ethics management programmes • Best practices guidance: Federal Sentencing Guidelines and KING III A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 84 topical issues public sector exam preparation technical skills WEBINARS leadership and strategy behavioural skills information skills new How to deal with difficult people! Communication and Conflict Management (ccm) Duration: 2 dayS CPD Hours:16 Key Objectives of this course • Various practical case studies: “The Prisoner’s Dilemma” (dealing with issues of listening skills; ethics; assumptions; and diversity management) and other Internal Audit case studies (role plays, planning and conducting the interviews) b. Discussion of Audit Findings and Reports with all levels of management and staff • All of the above sessions refer • Selling/marketing audit findings (selling/marketing principles) • Conflict Management (Dealing with bullies and cry babies (short video, “Everybody Loves Raymond)). • Five Different conflict management styles – identified and analysed – understanding your own style and the style of others • Negotiation Skills (How to convince management of the significance of your audit findings and how to approach and convince different types of personalities) • Practical Case Studies: Client-specific Environment Internal Auditors need to understand their own and other patterns of behaviour to enable effective relationship-building with their clients and colleagues. The key objective of this course is to provide delegates with the necessary tools to improve on their behavioural patterns and communication skills. This encompasses effective relationship building, communication, presentation skills, interviewing, marketing/selling and conflict management tools and techniques. Course Outline - Seminar Objectives 1. Introduction – Creating the Context of Human Behaviour (the “Ice Cream” model) Building the case for Self-development – understanding myself; understanding others’ behavior; and appreciating how I can influence others in a positive / destructive manner. 2. Interpersonal Skills needed by Internal Auditors during the entire Audit Process a. Obtaining / Gathering Information from all levels of management and staff • Understanding and dealing with different types of personalities • Rapport-building • Verbal and non-verbal communication (Unwritten Rules) • Effective Presentation Skills • Body language (various video clips case studies) • Dress code • Interview and listening skills • Interview Techniques • Listening Blocks (practical case study hand-outs) • Preparing and Planning for the Interview • Conducting the Interview and De-briefing • Real and Fake Listening • Listening Skills • Techniques to Improve your Listening Skills Course Duration The above modules take two days to complete. Workshop participants will be provided with a Workshop Booklet. Case studies will be tailored for the client’s specific environment. The course addresses the following key areas: • The Case for Self-development (Self-assessment of interpersonal skills) • The Context of Human Behaviour • Understanding and dealing with different personalities (Type A/B); Self-assessments • Behavioural Patterns (understanding your own and others’) A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 85 topical issues public sector exam preparation technical skills WEBINARS leadership and strategy behavioural skills information skills How to deal with difficult people! Communication and Conflict Management (ccm) • • • • • • • • • • • • • Who should attend? Verbal and non-verbal communication (Unwritten Rules, including short video) Rapport-building Body language (short video) Interview and listening skills Interview Techniques Listening Skills (including practical exercises) Listening Blocks (practical case study hand-outs) Case study: “The Prisoner’s Dilemma” (dealing with issues of listening skills; ethics; assumptions; and diversity management) Selling/marketing audit findings (selling/marketing video) Conflict Management (Dealing with bullies and cry babies (short video, “Everybody Loves Raymond)) Negotiation Skills (How to convince management of the significance of your audit findings and how to approach and convince different types of personalities) Practical Case Studies: Client-specific Environment Conclusion – what have we learned? Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 86 topical issues public sector exam preparation technical skills WEBINARS information skills behavioural skills leadership and strategy Tools and techniques for the new audit manager (TNAM) Duration: 4 dayS CPD Hours: 32 How will this course benefit you? External Relationships - Cooperation • Outsourcing vs. co-sourcing • Internally loaned staff • Managing new direct reports • Peer relationships • Interns, temporaries, and part time • Communicating with the audit committee • Cooperation exercises Internal Relationships - Teamwork • Training development (self and staff) • Mentoring, coaching, setting performance objectives • Recruitment, dismissal, disciplining, coaching • Administration, performance reviews • Transitioning into your new role • Understanding compliance and legal issues • Managing facilities and equipment • Career options for auditors from new staff to CAE • Staff development within the department and within the organization • Teamwork exercises Audit Planning and Performance • Risk assessment and the impact of internal and external variables • Understanding the business • Developing an annual audit plan • Selecting winning teams • Setting clear expectations • Scheduling (talent measurement) • Maximizing project management tools • Making the most of time budgeting • Identifying management’s chief concerns, visions, goals, and objectives • Assisting the external auditors • Various partnerships that can be created Managing Change • Reviewing key elements of work papers • Editing and enhancing work papers • Time management • Prioritizing issues • Managing conflict • Hiring staff with the best experience, knowledge, skills, and attitudes Participants will be able to: • Plan, manage, and implement an audit from beginning to end. • Identify, prioritize, and measure risks and their role in auditing. • Understand how to identify, document, and evaluate internal controls. • Use the preliminary survey to determine how and what to audit. • Discover the best techniques for gathering audit evidence and preparing work papers. • Enhance and practice interpersonal and team-building skills throughout the audit. • Understand the importance of the audit communication process. • Effectively manage the audit staff and its resources. • Develop effective channels of communication with the CAE and executive management. • Master audit management techniques through effective planning, problem solving, motivation, and vision. • Learn techniques for managing time, assigning and delegating tasks, and documenting and presenting audit results. • Create an environment of trust, teamwork, accountability, and responsibility and develop strategies to increase participation and cooperation of the audit staff. COURSE CONTENT The Internal Auditor Manager’s Roles and Responsibilities • Chief Audit Executive vision • Managing styles and expectations • Internal audit department life cycle and company role • Audit manager responsibilities • Structure of the typical audit function • Organizational expectations of the audit staff • The different roles that internal audit functions serve within an organization from compliance to internal consulting Internal Auditing Standards and Ethics • Code of Ethics for internal auditors • International Standards for the Professional Practice of Internal Auditing • Professional standards for staffing and managing the internal audit function A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 87 topical issues public sector exam preparation technical skills WEBINARS leadership and strategy behavioural skills information skills Tools and techniques for the new audit manager (TNAM) • Building knowledge and skills consistent with the needs of the department and the organization • Finding a role model or mentor for accountability and growth • Identifying staff needs, developing staff skills, and directing and motivating staff efforts • Marketing the audit • Managing work schedules and assignments and maintaining desirable prductivity levels • Monitoring work and maintaining open communication with audit staff and the CAE • Job rotations and job sharing outside of internal audit Internal Control • Review management’s vs. internal audit’s responsibility for control • Review tools for documenting and evaluating internal controls • Discuss internal control and the principles of enterprise risk management Interpersonal Skills and Interviewing • Building rapport with staff, the boss, and managers • Personality profiling (eg Myers Briggs) • Communicating with audit customers • Team dynamics • Maximizing techniques for effective interviewing • The relationship between good communication and problem solving o Exercise: Audit interview role playing • Understanding staff motivation, goals and developmental needs • Maintaining positive communication during the audit process • Encouraging two-way communications between management and staff • Effectively dealing with people, gaining their cooperation and resolving differences in an agreeable manner • Changing behaviours in non-threatening persuasive ways • Making progress through the positive side of conflict • Characteristics of the best managers (and the worst managers) Audit Process - Detailed Steps • Make automated work papers work for you • Work paper procedures and best practices • Understanding and evaluating results • Staff evaluations and reviews • Constructive criticism for growth • Reporting results effectively and efficiently • External partner evaluations • Audit customer evaluations • Scheduling considerations, measuring and matching expertise with staff assignments and setting growth goals • Using innovation seeking techniques, along with teamwork and creativity, to identify opportunities and practical solutions • Project management tools for monitoring audit progress Communicating Results • Making the most of audit findings • Planning and conducting win/win exit conferences • Selling the audit results • Perception and innovation Tying It All Together • Marketing the audit department’s functions, creating a positive audit department reputation based on professionalism, consideration and value-added/effective audit reports • Answering the “How do I...?” questions identified during the course and tying these to real-life challenges • Developing a plan to implement the concepts discussed in the course References for Future Audits • Guidelines for interviewing job candidates along with sample interview questions • Key areas that a typical internal audit department’s procedures should address • Sample internal audit department forms for your consideration as templates, or for you to compare to your internal audit department’s existing file • Articles related to the operation and management of the internal audit function, written by some of the profession’s leaders and best known spokespersons Who should attend? New audit managers with less than six months of audit management experience. Non-auditors with responsibility for managing staff and risk-based environments. Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 88 behavioural skills topical issues public sector exam preparation technical skills half day seminars WEBINARS leadership and strategy information skills Information Systems courses are designed to introduce internal auditors to information systems (IS) processes related topics and provide a sound understanding of the IS processes to enable them to utilise the current technologies to perform their audit duties effectively. 89 behavioural skills topical issues public sector exam preparation technical skills leadership and strategy information skills WEBINARS ADVANCED EXCEL FOR INTERNAL AUDITORS (ADVEX) Duration: 2 day CPD Hours: 16 Delegates must bring laptops COURSE OBJECTIVES Who should attend? The Chief Audit Executive and Senior Auditor can use Excel for a variety of testing, analysis and reporting purposes. This seminar focuses on the use of Excel to enhance the efficiency of the Chief Audit Executive and Senior Auditor in their reporting and analyzing duties. Level 2 COURSE CONTENT Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Designing and Building Reporting Dashboards Level 4 Designing: • Tailor a dashboard to a specific group of users • Outfit the dashboard with monitoring elements, such as key metrics, trends and status indicators, and value and variance gauges • Determine what types of interactive grids, graphs and pivot tables are most suited to your business needs (analysis) • Create the reporting and ad hoc query panels to support decision making (detail) • Use the dashboard to replace numerous reports. For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants Building: • Use pivot tables with slicers • Create conditional formatting to mark KPI’s in red/yellow/green, and use icon sets to show traffic lights • Work with Sparklines to indicate trendlines • Use dynamic labeling to indicate “good,” “poor,” etc. levels • Show trending, as well as performance vs. target comparisons • Group and bucket data • Create an interactive interface using sliders, slicers and other tools to drill down into the metrics. A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 90 behavioural skills topical issues public sector exam preparation technical skills WEBINARS information skills leadership and strategy new Auditing Cloud Computing (cloud) Duration: 2 days CPD Hours: 16 Course Description: • This course will provide detailed discussions and case studies on auditing cloud computing. Attendees will learn the fundamental elements of cloud computing, the business risks and potential benefits and how to ensure governance in this environment. The course focuses on a gaining a practical understanding of cloud computing and using the appropriate tools and processes to ensure overall enterprise governance and compliance with best practices. • Compare these “new” risks against other known risks and controls, using existing IT and operational audit frameworks and techniques Begin to develop a cloud-focused risk assessment at your firm that considers organization-specific risks and compliance requirements Business Benefits of Cloud Computing (Why the Cloud?) • Compare and contrast cloud computing against more traditional IT systems and controls • State the business benefits of cloud computing, including efficiency, scalability, and flexibility • State the prevalence of cloud computing • Identify some of the cloud providers and distinguish between their service offerings Course Objectives: After completing this 2-day workshop, participants will be able to: 1. Understand the various cloud delivery models 2. Recognize the key elements of Cloud Computing 3. Know the various risks to using Cloud Computing 4. Review key controls and how or when they differ 5. Determine the tools and procedures needed to perform an audit Defining the Buzzwords • Establish a common vocabulary for cloud computing • Compare public, private, and hybrid cloud computing • Distinguish between SaaS, IaaS, PaaS, and DaaS forms of cloud computing • Contrast cloud computing and virtualization Course outline: Headline Review: Recent Failures and Breaches in Cloud Computing • Discuss cloud computing risks at your organization, based on examples of failures or breaches at other organizations • Discuss recent headlines of cloud computing failures and breaches • Consider the operational, financial, legal, and compliance implications of these headlines for your firm Develop a Risk-assessment Questionnaire for Your Enterprise • Develop a risk-assessment questionnaire to prioritize organization-specific risks associated with cloud computing • Prepare a cloud-focused risk assessment for your firm that considers organization-specific risks and compliance requirements • Execute a cloud-focused risk assessment for your firm that considers organization-specific risks and compliance requirements • Leverage and build on your team’s existing approach to risk assessment IT Risk Assessment Frameworks • Explain IT risk assessment frameworks, focusing on confidentiality, integrity, and availability • Clarify the “new” risks of cloud computing, including security, availability, compliance, co-location (i.e., multi-tenancy), sustainability, and scalability A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 91 behavioural skills topical issues public sector exam preparation technical skills leadership and strategy information skills WEBINARS Auditing Cloud Computing (cloud) Developing Your Audit Program • Develop a company-specific audit program to assess and mitigate your organization’s risks of cloud computing o Develop a company-specific audit program based on topic areas discussed in class o The first portion of the audit program will focus on activities to be performed prior to using any new cloud computing vendors coming into use o The second portion of the audit program will focus on audit activities to be performed for existing cloud computing vendors Risk Responses • Recommend risk response options — including risk avoidance, risk reduction, risk sharing, and risk acceptance — given specific risks of cloud computing • Discuss classic risk mitigation techniques as they relate to cloud computing • • Identify a scenario where each of these risk responses would be appropriate Contract Compliance Fundamentals • Explain contract compliance fundamentals, with a focus on the kinds of terms and conditions that can be used to protect each party • Discuss any company-specific or industry-specific requirements that should influence an agreement with your cloud computing vendor(s) • Compare standard “click-through” agreements and compare/ contrast with the T’s and C’s associated with other common service-level agreements Who should attend? Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff User Controls • Inform management regarding the importance of user controls in preparing for security breaches or outages related to the use of cloud computing services • Recommend user controls that would avoid, reduce, share, or even accept the risks associated with cloud computing security breaches and outages Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants Recent Litigation Cases • Apply data points from recent cases and litigation against organization-specific risks related to cloud computing • Discuss recent IT litigation cases and related news events affecting cloud computing providers and their customers • Debate who should approve risk acceptance for cloud computing agreements at your organization A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 92 behavioural skills topical issues public sector exam preparation technical skills WEBINARS information skills leadership and strategy new new Cloud Computing: Critical Security and Control Issues (ccom) Duration: 1 day CPD Hours: 8 Course Description • Cloud computing has been described as “the ultimate form of outsourcing.” This refers to the fact that moving into the cloud allows the enterprise to outsource or rent infrastructure, IT services, application software, or any combination of these. In other words, IT services are purchased using a linear utility model. Determine and review audit evidence that is appropriate, sufficient, and persuasive to support audit conclusions — examples provided Understanding the Cloud Model • The pay-as-you-go (PAYG) model for IT services • The three basic models: infrastructure as a service (IaaS), platform as a service (PaaS), software as a service (SaaS) • Business value of cloud computing • Corporate goals for each model • Motivation for each model Although the cloud model is attractive, chief information officers express near-universal concern about one issue: security. This concern includes unauthorized access to sensitive business data (by outsiders or insiders at the cloud ISP); availability and performance; location of the data (certain sensitive data may be prohibited by law from being stored outside the enterprise’s country boundaries); ability to retrieve the data in the event of contract termination; auditability; physical security at the ISP; and more. Business Risks With the Cloud Models • Contractual issues • Strategic risk • Standards and lack thereof • Maintaining the same level of control • Tactical issues • Privacy and confidentiality • Data Integrity • Availability and recoverability • Risks with virtual machine environments The cloud model uses three models, each with their own security, control, and operational concerns. This seminar addresses these issues and explores how to protect the enterprise assets. In this course, we will discuss the critical issues to be considered: • Before the cloud contract is signed. • For the duration of the contract. • At contract change or renegotiation. • At the end of the contractual relationship. Managing the Cloud • Encryption, encryption, encryption • Scalability • Data interchange • Key management • Meaningful metrics • Service Level Agreements (SLAs) • Security and risk assessment • Mutual responsibilities • Billing Course outline: Audit Evidence • Why evidence is important • Different types of evidence • Methods to gather evidence • Best types of evidence A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 93 behavioural skills topical issues public sector exam preparation technical skills leadership and strategy information skills WEBINARS Cloud Computing: Critical Security and Control Issues (ccom) Who should attend? Other issues • Public vs. private clouds • International: privacy, data location, data dispersal • Litigation • End of life/termination of agreement • Compliance with laws and regulations • Independent auditing • Insurance Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 94 behavioural skills topical issues public sector exam preparation technical skills leadership and strategy information skills WEBINARS DATA MINING FOR AUDITORS - A LOGICAL APPROACH TO CONTINUOUS AUDITING AND GOVERNANCE (dmia) Duration: 3 dayS CPD Hours: 24 COURSE OBJECTIVES COURSE CONTENT Corporate governance redefined auditing as we know it and placed a tremendous burden on corporate resources especially on Internal Audit. • • • • As difficult and costly as it is to become compliant, it will be far more costly to maintain compliance in the future. Now is the time to formulate a strategy that will take your audit and governance functions to the next level and affirm the assurances given to senior management are business-focused, reliable, and timely. • • • Aligning the Audit Function with the Business Defining Data Mining/ Continuous Auditing Maximizing the Use of Data Using Data Mining to Operate an Enterprise Wide Risk Methodology Data Analysis Methodologies: Logically Focusing the Audits on Critical Business Concerns Defining a Continuous Audit Process for Maximum Effectiveness Focusing Reporting on Outcomes Not Outputs Who should attend? A logical audit presence driven by data and coupled with continuous/ virtual audit techniques is a practical solution to achieving this goal. By incorporating a systematic plan for implementing a more progressive audit strategy, internal audit will be securing its role as a critical part of the management and government structure. Compliance Officers; Audit Directors and Managers; Financial, Operational and IT Auditors Level 1 Learn how to effectively use data as the driver for multiple audit functionalities, from risk assessment to highly effective visual-based audit reports. You will learn which data to mine to minimize audit resources and maximize audit outcomes by delivering business-focused recommendations that will bring about change. In addition, you will learn how to create and use progressive system- and data centric audit tools and techniques for performing continuous auditing that will enable your organization to be in full compliance with the real-time disclosure requirements. Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 95 behavioural skills topical issues public sector exam preparation technical skills WEBINARS information skills leadership and strategy new Data security risks for internal audit (DSRI) The rapid pace of technological change has transformed how personal data is collected and used. Social networks, cloud computing and portable devices pose new challenges as people leave digital traces everywhere. In addition, a new directive on data protection, Popi, comes into force and internal auditors will need to understand how it affects their organisation. This course will show you how to audit in line with the new legislation. It will enable you to review your organisation's data security safeguards and show you some simple measures to help protect against data loss. Duration: 1 day CPD Hours: 8 Who should attend? Who should attend? The course is open to all. Level 1 What will I learn? Entry or introductory level for those requiring a fundamental understanding of the subject. Upon completion you will be able to: • recognise your organisation’s current data exposures • identify the safeguards required to protect your data • understand the risks of cloud computing and social media • implement current data protection legislation • understand the POPI Act Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Course programme Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants The course will focus on the proposed reforms to the POPI Act and the risks of social media and cloud computing. • • • • • • • • • how is the digital environment challenging data protection? data security risks and emerging threats including social media data protection responsibilities for an internal auditor IT governance as a best practice approach Data protection reforms what will be the key changes and how will they affect me? data security and compliance including relevant ISO standards data loss prevention methods - IT and people controls practical tips to protect data. A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 96 behavioural skills topical issues public sector exam preparation technical skills WEBINARS information skills leadership and strategy EXCEL FOR BEGINNERS: TOOLS FOR INTERNAL AUDITORS (EXCEL) Duration: 2 dayS CPD Hours: 16 Participants should bring their own computers Seminar Objective Who should attend? Upon completing the course, participants will have an understanding of how to utilise excel as a CAAT tool to analyse and interrogate data. • • Seminar Content • • • • • • Introduction to excel as a computer assisted auditing technique Using Excel to analyse and interrogate data Downloading data from various formats into Excel Specific CAAT’s tools using Excel o Using Conditional Formatting o Using Icon Sets to Mark Values o Turning Your Data on Its Side with Transpose o Looking up Data o Getting Good Records from Bad Data o Sorting Your Data o Analyzing Data with Pivot Tables o Creating a Random Sample from a Dataset o Finding and Analyzing Records Using AutoFilter o Formula Auditing o Matching Two Lists o Finding Duplicates or Unique Values Reporting using Excel All information is explained using actual data in interactive case studies Entry or introductory level for those requiring a fundamental understanding Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 97 behavioural skills topical issues public sector exam preparation technical skills WEBINARS information skills leadership and strategy IT AUDIT AND GOVERNANCE IN EMERGING TECHNOLOGY (ITET) Duration: 1 day CPD Hours: 8 Course Description: • Course Outline This one day, instruction led IT Audit and Governance in Emerging Technology Training Course provides an overview of Emerging Technology – Cloud Computing, Bring Your Own Device (BYOD), Social Media and Big Data. The course will provide Government Technology Officers, Chief Information Officers, IT Risk Managers, Risk Specialist, Chief Audit Executives and Assurance Providers (IT, Internal and External Auditors) with exceptional insight into Cloud Computing, BYOD, Social Media and Big Data. Attendances will be equipped with knowledge to Improve Organizational Operations, Grab the Attention of the Board Audit and Risk Committees (BARCS), Deliver Beyond the Obvious, Say It Right and Deliver Business Value from emerging Technology. Module 1 – Introduction to Emerging Technology • Topic 1: Cloud Computing – Introduction, Pros and Cons(Risks) • Topic 2: BYOD/Consumerisation – Introduction Pros and Cons(Risks) • Topic 3: Social Media – Introduction Pros and Cons(Risks) • Topic 4: Big Data – Introduction • Topic 5: Mobility – Introduction Pros and Cons(Risks) Module 2: Governance and Controls of Emerging Technology • Topic 1: Governance of and Controls in Cloud Computing • Topic 2: Governance of and Controls in BYOD • Topic 3: Governance of and Controls in Social Media • Topic 3: Governance of Big Data (Information as an Enterprise Strategic Driver) • Topic 4: Governance of and Controls in Mobility–Introduction to using COBIT 5 to secure mobile devices Target Audience/ who will benefit? The target audience includes: a) CIOs/IT Directors/ IT Managers b) Risk Specialist c) Assurance Providers (IT, Internal and External Auditors) Course Objectives Module 3: Creating Competitive Advantage Using Emerging Technology • Topic 1: Cloud Computing • Topic 2: BYOD • Topic 3: Big Data • Topic 4: Social Media • Topic 5: Mobility At the conclusion of this course, attendees will be able to: • • • • • • Refocus IT audit to add-value to enterprise operations Understand Cloud Computing, BYOD, Big Data, Mobility and Social Media Understand the competitive advantages appropriate adoption of emerging technology can built for an enterprise Explain risks (positive and negative) posed by emerging technologies to an enterprise. Understand limitations of emerging technology brought about with increased legal and regulatory requirements. Describe the Governance and Management of Emerging Technology to create value for the enterprise Describe the basics of auditing Cloud Computing, BYOD, Big Data and Social Media Module 4: Auditing Emerging Technology • Topic 1: Cloud Computing • Topic 2: BYOD • Topic 3: Big Data • Topic 4: Social Media • Topic 5: Mobility A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 98 behavioural skills topical issues public sector exam preparation technical skills leadership and strategy information skills WEBINARS It auditing for non-it auditors (basics of it auditing) (NONIT) Duration: 2 dayS CPD Hours: 16 COURSE OBJECTIVES • Logical information security • Segregation of duties • User account management • Application layer security • Physical and environmental controls • Controls over IT service management processes (ITIL-based) • Systems development lifecycle controls Auditing key information systems controls • Procedures to audit the adequacy and effectiveness of each of the key information controls identified: • Perform a walkthrough • Defining the population to be tested for control effectiveness • Test procedures Audit of data files - use of CAATs • Purpose of CAATs • Understanding data and meta data • Formulating the CAAT specification • Development, testing and implementation of CAATs To provide a basic understanding of IT auditing to persons who need to understand rather than practise IT auditing. Specific outcomes include a basic understanding of: • Information systems risk • Application controls • The systems development lifecycle • Logical security at the application, database, network and operating systems levels • Other IT general controls (non security) • Using CAATs COURSE CONTENT Understanding the information systems environment • Centralised vs distributed systems • On-line vs batch systems • Network concepts • Databases • Operating systems • The systems development lifecycle • Risk in an outsourced environment • Key IT service management processes (ITIL): • Incident Management and the Service Desk • Change and Release Management • IT Service Continuity Management • Service Level Management • Understanding common risks related to the information systems environment • Understanding risk related to data • Performing an IT risk assessment Understanding key information systems control • Key automated controls in the • Human resources and payroll processes • Procure to pay processes • Order to cash processes • Financial statement close process CASE STUDIES A case study on indentifying application and IT general controls will be completed. Who should attend? Those who need to understand rather than practice IT Auditing. Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 99 behavioural skills topical issues public sector exam preparation technical skills WEBINARS information skills leadership and strategy new IT Auditing : Beyond the Basics (ITBB) This workshop will probe into advanced IT auditing topics. You will explore key risk assessment factors and important risks associated with an automated environment. Duration: 2 days CPD Hours: 16 This workshop will cover: • • • • • • • • • • • • • • • Who should attend? Risk-based auditing and integrated auditing approaches Looking at the environment from a controlled architecture such as: Microsoft’s architectural approach Open System architecture and tools ERP system architecture such as SAP and Oracle Security architecture and the future direction - Single sign on (SSO) - Directory services - Enterprise Role Definition (ERD) Web-based services and applications, database services and operating system services Development versus purchased software, and the control implications of each Which control framework works best: COSO or ISO? Compliance requirements and their effect on the audit process Controlling interfaces and remote access security and control Controlling administrators Auditing outsourced and third-party IT operations Effective audit trails Best practices for executing intensive IT audits Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 100 behavioural skills topical issues public sector exam preparation technical skills leadership and strategy information skills WEBINARS IT GOVERNANCE AND RISK - FOR THE NON-IT PROFESSIONAL (itgr) Duration: 2 days CPD Hours: 16 If you are less familiar with technology but nevertheless have to make a contribution to the subject then this course is for you. HOW WILL THIS COURSE BENEFIT YOU? IT development risks • IT project lifecycles - project risk; project management standards • software lifecycles - software development risk; software development standards After completion you will be able to understand: • how IT facilitates the delivery of organisational objectives • the structures and standards underpinning IT governance • the boundaries imposed on information technology by SA Law • the key risks involved in the arrangements for and support of IT services, software developments and how to manage • the security related risks that occur in the delivery of IT services and how these can be reduced IT security risks • IT security policies and their role in implementing good governance • secure and insecure systems - everyday security problems and common sense solutions integrating IT into audit • IT auditing roles in support of the organisations governance activities COURSE CONTENT Who should attend? IT governance • connecting IT with the objectives of the organisation • dependence on IT for meeting the organisation’s objectives • IT governance and governance at large • how the board and management should address the challenge of IT governance governance structures and standards • ISO/IEC 38500:2008 - a new standard for the corporate governance of information communications and technology • COBIT, VAL-IT - established frameworks for control and value • ITIL, ISO 20000– frameworks and standards for IT operations • ISO:27000; GTAG - standards and advisories on IT • Data Protection Act / Freedom of Information Act • regulation of investigatory powers act • surveillance and monitoring at work via electronic means • computer misuse act • other applicable legislation This course does not require an IT background and is suitable for those that spend little time working with technology but anyone who wishes to extend their knowledge into the field of IT governance or anyone that needs to obtain a balanced overview of this subject in order to make a contribution to the governance and risk debate, can attend. Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff IT performance risks • third party managed services, partnerships and outsourcing risks • service delivery and support best practices • contingency, disaster and business continuation planning A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 101 behavioural skills topical issues public sector exam preparation technical skills WEBINARS information skills leadership and strategy new IT UNDERSTANDING FOR THE IA PROFESSION (ITIA) Duration: 3days CPD Hours: 24 HOW WILL THIS COURSE BENEFIT YOU? ON COMPLETION YOU WILL HAVE GAINED THE FOLLOWING COURSE SYNOPSIS • It is obvious that IT is pervasive in organizations and is ever evolving with better ways, albeit with increasing complexity, of doing things to promote efficiency of operations. • This evolution has been driven largely by the advancement in Information Technology development; data may now be residing in a multitude of platforms just about anywhere and huge quantities of data may be moved/transferred/extrapolated in a matter of seconds. Thus IA should now be able to analyse vast amounts of data much faster using Data Queries, Data Stratification, Sample extractions, Missing Sequence identification and statistical analysis and more. • • • To enable the above functionality, there has been ongoing development and availability of automated tools and techniques such as Computer Aided Auditing Tools and Techniques (CAATTs) that make it possible to undertake “100% audits” as opposed to “sample” audits. Amongst other major development that IA should be abreast with, is “Cloud Computing” which brings with it a different and more complex Networking Security to safeguard data and information in the eCommerce world. • • Demonstrate a current overview understanding of a typical IT Infrastructure setup (physical and logical structures; including operating systems, system software and application software) A greater understanding of the operations of the IT Infrastructure i.e. how the various components work together in the processing of data and information. Demonstrate understanding of the different functions of IT Organisations. Demonstrate understanding of IT Roles and Responsibilities with particular emphasis to IA undertaking. Obtain an understanding of IT Governance according to the latest COBIT 5 IT Governance Framework and King III guidelines in respect of Information Technology. Gain an understanding of the IT Risks in relation to the developments in Information Technology Demonstrate how the developments in IT has impacted on the IT General and Applications control. COURSE CONTENT 1. Introduction to Information Technology and Internal Auditing o Holistic view of the course o The need and importance of IA understanding of IT in the organization 2. Understanding the IT Infrastructure o The IT Infrastructure topology o The components of the IT Infrastructure o Operating systems, System Software, Application Software & Tools o The relevance to IT Audit and IA [Group Work – Given an Organistion scenario, present a high-level topology overview and indicate how intrusion may be prevented/ detected] Given the above, it is now even more concerning for IA that the data they work on is reliable and comes from a secure source. Thus it is highly recommended that the IA develop an increasingly better holistic understanding of how data is processed so that accurate information is obtained. To this end it is imperative that IA keep abreast with IT in terms of obtaining a holistic understanding of the different types of IT Organisations (i.e. IT Infrastructure Setup, IT Processes and IT Human Resources responsibilities) and the overall Governance of IT and how all of this impacts on Internal Audit. A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 102 behavioural skills topical issues public sector exam preparation technical skills WEBINARS information skills leadership and strategy IT UNDERSTANDING FOR THE IA PROFESSION (ITIA) 3. o Understanding the functioning of the IT Infrastructure o Understanding of the functions of the IT Infrastructure components and; o How data and information is processed and presented. o Understanding the IT Risks at the IT Infrastructure level. o Cloud Computing: - Overview - Functioning - Risks o Risks at the IT Infrastructure level IT involvement in the use of CAATTs tools. 7. The Role of IT Management in an Organisation o Overview of the role of IT Management, o Discuss IT Value & Risk to the Organisation and IA considerations thereto. o How should IT Management Plan, Execute and Report on the various aspects of IT strategy and Operations. [Group Work – Present ITs role in IA Assignments] 8. IT Governance Understanding for IA o High-Level Presentation of the COBIT 5 as a General Audit Frameworks (GAF) that can be used to Audit the IT Environment. o How should IA use their knowledge of COBIT 5 to plan and execute the audit of the IT Environment. [Group Work – Given an IT explain the functions the various components; list the potential risks and the concerns thereto for IA] [Group Work – Given extract “Where is my data stored”, answer various questions) [Group Work – Create an Overview IT IA plan using COBIT 5 knowledge acquired] 4. CAATTs o Functioning of CAATTs tools. o How does CAATTs enhance and advance the IA process o Overview of Business and IT Risks associated with CAATTs 9. Technology development impacting the IT General Controls o Overview of General Controls o Impact of new Technology Development on IT Audit of General Controls [Group Work – Given extract “Where is my data stored”, answer various questions) 10. Technology development impacting the IT Application Controls o Overview of Application Controls o Impact of new Technology Development on IT Audit of Applications l Controls 5. The IT Structures in an Organisation o The general IT Structure in an organization and their Unit Structures and responsibilities o The different type of IT Structures to suit different Organisations – purpose and responsibility and its relevance to IA planning and execution. 11. Summary of Course [Individual Assessment – guidance forms from facilitator as below] [Checkpoint – Questionnaire for “2” & “3” above “How conducive is your internal environment for effective RM practice] 6. IT HR Roles and Responsibilities o An overview of the roles and responsibilities in relationship to the IT Functions o IT involvement in IA undertaking - What did you learn? Score yourselves against the “overall course questionnaire to determine; Areas to improve own learning, Proposed future learning A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 103 behavioural skills topical issues public sector exam preparation technical skills WEBINARS information skills leadership and strategy IT UNDERSTANDING FOR THE IA PROFESSION (ITIA) EVALUATION METHOD Progressive case studies, questionnaires, tests and model answers throughout the course – (refer those embedded in the course content) WHO SHOULD ATTEND? A must for all those involved in Internal Audit, IT Audit, Risk management and also useful for Non IT Supervisory/Management staff. Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 104 behavioural skills topical issues public sector exam preparation technical skills WEBINARS information skills leadership and strategy new Keeping up with technology – better governance and control (tbgc) High-profile technology issues always seem to be in the news - a business being hacked, a company being fined over data protection breaches, or somebody coming to harm because of bad data. This course will help you understand IT governance and the architecture of IT controls so that you can review the technology practices in your organisation. Duration: 1 day CPD Hours: 8 What will I learn? • • Upon completion you will be able to: • review major principles of IT governance within your own organisation • check whether is working with key IT related standards • understand the difference between ad-hoc control structures and IT controls designed for the purpose. • • • Course programme • The problems faced by organisations stemming from security breaches, poor data control and non-compliance with the law. what control services are needed to deal with threats? choosing the balance - how effective must the control service be - what are we prepared to pay? can we combine controls - streamline - optimise? do we want to constrain the user - inform management - or both? organisation and sequencing of control elements for maximum efficiency operational variance triggers and continuous monitoring of active controls. Who should attend? Governance • accountability of IT operations and services • in house services and outsourced services • strategic planning for IT • acquisition of IT • performance of IT • what the law demands of IT operations • IT - success, failure and the human factor. This course is suitable for all. Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Driven by standards • standards for governance, operations, development, security and recovery. Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Development of IT controls - an architect’s approach • do away with the sticking plaster, plan controls to match requirements • the objectives of the organisation set the scene • mapping the objectives to operational processes and owners • performing a threat and risk analysis • driving the analysis down to detail Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 105 behavioural skills topical issues public sector exam preparation technical skills leadership and strategy information skills WEBINARS Risk based it auditing (RITA) Duration: 3 dayS CPD Hours: 24 COURSE OBJECTIVES Understanding information systems risk • Understanding risk related to: • Information security • IT Service continuity Management • Outsourced Environments and the Service Level Management process • The systems development lifecycle • Performing a risk assessment Understanding the key information systems controls • Logical information security (based on ISO 17799) • Segregation of duties • User account management • Application layer security • Network layer security • Operating systems security • Database security • Outsourced Environments and the Service Level Management Process • The systems development lifecycle Auditing key information systems controls • Procedures to audit the adequacy and effectiveness of each of the key information controls identified: • Performing a walkthrough • Defining the population to be tested for control effectiveness • Test procedures To provide a sound understanding of the information systems (IS) audit process from cradle to grave to those auditors wishing to improve their information systems audit technique. Specific outcomes include an unaderstanding of: • The IS audit process: planning, risk assessment, execution, reporting • Use of best practice publications: CobiT, ITIL, ISO17799 • IS Governance • Complex IS audits: • Information Security • IT Service Continuity Management • Outsourced Environments and the Service Level Management Process • The Systems Development Lifecycle COURSE CONTENT The IS Audit Process • Scoping the engagement: • IS Auditing in the context of the Annual Internal audit plan • Considering the relationship between application and general controls • Timing of the audit • Defining the population to be audited • Team selection and integration • Execution • Reporting to various audienes: making the results understandable Use of best practice publications • CobiT, ITIL, ISO1799 • Purpose of the publication • Use of the publication to the IS auditor IS Governance • What is IS governance • IS vs. Corporate Governance • IS governance modelling • Auditing IS governance Who should attend? Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 106 behavioural skills topical issues public sector exam preparation technical skills WEBINARS information skills leadership and strategy new THE NEW COSO INTEGRATED RISK MANAGMENT COURSE FOR THE INTERNAL AUDIT PROFESSION (NIRM) Duration: 3 dayS CPD Hours: 24 HOW WILL THIS COURSE BENEFIT YOU? • COURSE SYNOPSIS • • King III advocates that Risk Management (RM) is the cornerstone of Corporate Governance. King III RM guidelines are in line with the globally accepted “COSO Integrated Risk Management Framework”. The COSO RM theory and methodology is a globally accepted framework for the basis for effective RM practice yet there are many challenges in successfully implementing it, with one of the main causes being a lack of knowledge, techniques and skills in the practical application of the theory. • • This course is imperative for the IA profession as it goes beyond the traditional boundaries of internal control, enabling the creation of risk-based auditable controls to aid in developing audit strategy/plans and audit execution. Whilst this new version of the course still covers the much needed knowledge on applying the RM theory in the live environment, it goes further into explaining the role of the IA expanding from its “Core Audit Function” into the “Consulting Role” as well to assist organization to achieve an efficient and effective Risk Management practice. COURSE CONTENT 1. Introduction to ERM o Overview of King III on Corporate Governance and Risk Management - Separating Governance and Management of risks - How does ERM improve the Return on Investment (ROI)? o Why has Risk Management taken centre-stage? o Relationship between the COSO Internal Control System and the COSO Integrated Risk Management Framework o The ERM Maturity matrix ON COMPLETION YOU WILL HAVE GAINED THE FOLLOWING: • • • Be able to actively participate and contribute in the COSO RM process undertaking with the likes of Risk and IT officials and other senior persons Learn through some case studies of RM failures and successes. Obtain an overview of IT Risks and understanding that “IT Risks is Business risk” You will obtain an overall knowledge of the COBIT 5 IT Risk framework which includes a basic knowledge of what constitutes IT General Controls and risks associated with IT Applications and IT elements/components associated with business risks. Finally you will be able to: - device means to evaluate the whole RM process - make recommendations for RM and IA improvements - confidently participate and contribute in IA, RM and IT discussions - be able to confidently cast an opinion to the Business at large on the effectiveness or lack thereof of the RM process - obtain insights to assist IA to devise audit plans from Risk Assessments Understand RM Governance within Corporate Governance (CG) in line with King III Guidelines. Understand the COSO Internal Control framework latest Dec 2011 principles and the COSO Integrated RM framework and the association between the two. Learn the COSO Application Techniques (using examples, test questions and model answers) applicable throughout the COSO RM components (i.e. RM iterative life-cycle). 2. The COSO Internal Control System o The purpose and structure of the Internal Control System A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 107 behavioural skills topical issues public sector exam preparation technical skills WEBINARS information skills leadership and strategy THE NEW COSO INTEGRATED RISK MANAGMENT COURSE FOR THE INTERNAL AUDIT PROFESSION (NIRM) o o o Why the need for expanding the “Risk Assessment” process into the COSO Integrated Risk Management Frame work. Discuss the new Principles-based COSO internal control system and its implications on IA o What is the impact/interrelationship between Objective setting, risk appetite and risk tolerance and how are all these aligned? Implications on IA [Group Work – Case study & Activity] 3. The COSO Integrated Risk Management Process o Overview of the COSO Integrated Risk Management Framework 7. Techniques to Identify Risk o Linking risk events with Business Objectives o Techniques to effectively identify risk events. o Implications on IA 4. The Challenges in Implementing RM o Experiences and open discussion o Establish the Major Challenges o Implications on IA [Group Work – Group Work – Questions, review against model answers] 8. Techniques to undertake Risk Assessment o Understanding, Selecting and Applying different Methods for undertaking risk assessment o Implications on IA [Group Work – Correlate the Major Challenges to different components of the COSO RM Framework] 5. Internal environment o What are the elements that make up the “organizational setting” o What are the challenges in creating a conducive environment for ERM o What and how to get your organizational setting to be conducive for effective ERM practice o How to approach the implementation of the above and get leadership to “ set the tone from the top” o Implications on IA [Group Work – Questions, review against model answers] 9. Techniques for Risk Response handling o What and how to apply different strategies to risk responses o Implications on IA [Group Work – Questions, review against model answers] 10. Techniques on Establishing and Controlling Activities o How to identify Control Activities to ensure correct responses to risks o Managements acceptance of risk o The Impact of RM on the development of IA Plans o Implications on IA [Checkpoint – Establishing the current status & map out improvement initiatives] 6. Objective Setting Approach and Techniques o Risk-based Business Objective setting o Roles and responsibilities of Objective setting o Techniques involved in Objective Setting [Group Work – Questions, review against model answers] A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 108 behavioural skills topical issues public sector exam preparation technical skills leadership and strategy information skills WEBINARS THE NEW COSO INTEGRATED RISK MANAGMENT COURSE FOR THE INTERNAL AUDIT PROFESSION (NIRM) Who should attend? 11. Techniques for Risk Information & Communication o Risk Maps o RM Information flows o Implications on IA Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. [Group Work – Questions, review against model answers] Level 2 12. Techniques for ERM Monitoring o How to effectively manage the ERM process Internal auditors who are already practicing internal audit and have a basic understanding of the subject 13. IA’s overall responsibilities in the RM process o RM responsibilities per the IA Charter o The RM Maturity Model o Building a Roadmap for RM improvement Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 3 Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants 14. Summary of Course - Establish what you have learnt through a Business Game - Areas to improve own learning, - Proposed future learning A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 109 Leadership and Strategy training program have specifically been designed for Chief Audit Executives and are set on a serious level. 110 information skills behavioural skills topical issues public sector exam preparation technical skills half day seminars WEBINARS leadership and strategy information skills behavioural skills topical issues public sector exam preparation technical skills leadership and strategy WEBINARS new Audit Committee: Responsibilities (ACR) Duration: 1 day CPD Hours: 8 Course Content Who should attend? • • • • CAE’s & Audit Committee Members • • • • • • • • • • • • • • • • What is the Audit Committee’s role in Corporate Governance? Defining Audit Committee best practice Constitution and Membership Audit Committee roles and responsibilities as stipulated in the Charter Requirements as per King III Audit committee’s role in relation to Risk Management Overseeing internal audit(functional responsibility) and external audit Questions audit committees should be asking Characteristics and Potential Benefits Standard Agenda Items for the Audit Committee Audit Committee Reporting line Practical Applications Discussion Outcomes Audit Committee best practice Audit Committee responsibilities Audit Committee’s role in relation to Risk Management Overseeing internal and defining external audit Questions audit committees should be asking An “Agenda for Action” for the Audit Committee Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 111 information skills behavioural skills topical issues public sector exam preparation technical skills leadership and strategy WEBINARS Building, leading and managing the internal audit department (BLIA) Duration: 2 dayS CPD Hours: 16 How will this course benefit you? • • • • • Who should attend? Participate in a forum to discuss the unique challenges related to managing a small internal audit group in today’s fast-paced business environment Expand your internal audit network contacts and discover practical approaches to challenging issues. Take part in a high-powered program tailored to match the needs and interests of session attendees. Learn more about best practices and other resources and how to build them into your audit process Interact with your management peers and improve your ability to build and maintain a value-added internal audit activity Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants COURSE CONTENT • • • • • • • • • • • Putting together the audit team Leadership styles and using them effectively Principles of management Audit project management Audit project risk assessment Project management Time and budget management Managing internal audit performance The balanced scorecard Strategic thinking - The five criteria for strategic thinking - Downward thinking - Checklist for creating strategy Tips and hints on managing audit teams A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 112 information skills behavioural skills topical issues public sector exam preparation technical skills leadership and strategy WEBINARS new Heads of internal audit induction (HIAM) This induction master class will show you what it takes to be effective in the role and maximise your chances of success. It will focus on the challenges and opportunities new heads of internal audit face and show you how you can make a contribution at a strategic level to improve overall business success. Duration: 2 days CPD Hours: 16 What will I learn? • • Upon completion you will be able to: • be confident knowing what it really takes to be an effective head of audit • understand how to make an effective and valuable contribution at strategic level and towards overall business success • be clear about how your internal audit function’s role is defined and how it fits into the ‘assurance jigsaw’ thereby affecting your key leadership priorities • gain a clear understanding of practical ways to manage key relationships with the audit committee, senior management and peers • review progress to date and proposed plans to identify key priorities for you and your department to help maximise your contribution to your organisation • • • • • Who should attend? New Heads of Internal Audit and managers who are about to be promoted into the role. Course programme • • • • • • assignment quality and productivity reporting in impactful ways to line management and senior stakeholders working with other assurance functions staff management practices - team capability, performance management, development and coaching developing an internal audit strategy and influencing wider risk and governance developments in your organisation tips and pitfalls in managing senior executives and the audit committee developing a practical, prioritised action plan. Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff key priorities for heads of internal audit the key ways that new heads of audit can be derailed a benchmarking and best practice review of risk management practices and how internal audit might best engage with this a review of internal audit best practices so you can benchmark the performance of your function stakeholder management internal audit planning Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 113 information skills behavioural skills topical issues public sector exam preparation technical skills leadership and strategy WEBINARS THE INTERNAL AUDITOR’S GUIDE TO STRATEGIC THINKING (IAST) Duration: 1 day CPD Hours: 8 More and more organisations are teaching their key people to think strategically. This makes for more efficient planning, smoother transitions in the time of change and fewer insoluble problems. This course will show you the techniques and set you on the road to efficient and clever strategic thinking. HOW WILL THIS COURSE BENEFIT YOU? After completion you will be able to: • Understand the techniques required to think strategically • Think your way through to innovative solutions • Work with your own preferred mind pattern • Thinking out of the box • Bust out of date thinking • Find the way forward in even the trickiest situation • Apply the concept of strategic intent and evaluate its appropriateness in your department • Prepare a competitive analysis of your department with recommendations for strategic development, based on an industry analysis and an understanding of the company’s current operations • Evaluate your own organisation and your department in terms of its core competencies • Build a strategic plan for your section or department. COURSE CONTENT • • • Down board thinking. Life can be like a game of chess: those who can think ahead to understand the consequences of our every move ° one move ahead is not enough ° envision the future – how to be a futurist ° discover opportunities behind obstacles – explore patterns of behavior • Creative and critical thinking. Most of us do not break away from what we feel comfortable with. If it’s not broken, it’s tempting to leave it alone until it breaks, but that might be too late ° how to think outside any box you know ° techniques to reveal your creative mind • Checklist for creating a strategy. You’ve done your thinking now you need to make sure the strategy works and is a winner. Perhaps more importantly that your colleagues agree ° Objectives ° SWOT ° Scenarios, targets and allies Who should attend? Understand yourself and your thought processes ° The upper level thinking skills. We do not all use our brains in the same way. Nor are our brains wired up exactly like our colleagues. This is what adds value and additional dimensions to the thought processes ° Your personal thinking capacities ° Establish your strategic perspective Heads of internal audit, senior internal audit managers , risk managers and anyone who has to think strategically for the benefit of the organisation or their department. Non internal auditors are also welcome. Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff The five criteria for strategic thinking. You must get these right if you are to think strategically ° organisation ° observation ° views ° driving forces ° ideal position Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 114 information skills behavioural skills topical issues public sector exam preparation technical skills leadership and strategy WEBINARS new LEADERSHIP & INFLUENCE WORKSHOP (LDIW) Duration: 1 day CPD Hours: 8 Who should attend? Once you learn the techniques of true Leadership And Influence, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Course Content Internal auditors who are already practicing internal audit and have a basic understanding of the subject • • • • • Level 3 • • • • • • • Define “leadership” Explain the Great Man Theory Explain the Trait Theory Understand Transformational Leadership Understand the people you lead and how to adapt your leadership styles Explain leading by Directing Explain leading by Participating Explain leading by Delegating Kouzes and Posner Conduct a personal inventory Create an action plan Establish personal goals Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 115 information skills behavioural skills topical issues public sector exam preparation technical skills leadership and strategy WEBINARS new Leadership Skills for Supervisors (LSS) Duration: 1 day CPD Hours: 8 Course Content Who should attend? Participants attending the workshop will learn: • Time management – Why it is important and ways to prioritize and plan better • Different management and leadership styles and techniques • How to be more flexible and to use other leadership styles. • Different ways to overcome communication barriers • Communication and coaching techniques • How to handle conflict and explore ways to engage to get solutions to problems Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Course Objectives Level 4 At the conclusion of this course participants will be able to confidently and proficiently: • Managing your time and energy • Identify characteristics of a good leader? • Use communication as a leadership tool • Deal with conflict and difficult issues • Recognize what successful leaders do For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 116 information skills behavioural skills topical issues public sector exam preparation technical skills leadership and strategy WEBINARS new Meeting Management Workshop (MMW) Duration: 1 day CPD Hours: 8 Who should attend? The Meeting Management workshop will explore how to reduce waste and make meetings more efficient. This is a hands-on workshop and your participation will help make it a valuable experience. Use this time to begin the process of developing your skills along with other participants who share the same desire to improve their meeting management skills. Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Course Content Internal auditors who are already practicing internal audit and have a basic understanding of the subject • • • • • • • • • • • • • Level 3 Planning and Preparing Identifying the Participants How to choose the time and place How to create the agenda How to set up the meeting space How to incorporate your electronic options Meeting Roles and Responsibilities Use an agenda Chairing a Meeting How to deal with disruptions How to professionally deal with personality conflicts How to take minutes How to make the most of your meeting using games, activities and prizes Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 117 information skills behavioural skills topical issues public sector exam preparation technical skills leadership and strategy WEBINARS new Presentation Skills Workshop (PSW) Duration: 2 dayS CPD Hours: 14 Seminar Objective Who should attend? Many studies have found that public speaking is the number one fear amongst most people, outranking flying, snakes, insects, and even death. Ironically, it is also one of the skills that can make or break a person’s career. Your participants will be provided a strong set of skills that will complement their current presentation skill set. Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Seminar Content • • • • • • • • • Perform a needs analysis and prepare an outline Select presentation delivery methods Practice verbal and non-verbal communication skills Knock down nervousness Develop and use flip charts with color Create targeted PowerPoint presentations Utilize white boarding for reinforcement Describe how video and audio enhance a presentation and list criteria for determining what types to use Enrich the learning experience with humor, questions, and discussion. Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 118 information skills behavioural skills topical issues public sector exam preparation WEBINARS leadership and strategy technical skills SMART REPORT WRITING FOR SENIOR MANAGEMENT (SMART) Duration: 1 day CPD Hours: 8 If you are a senior auditor who needs to influence written communications within the organisation, then this course is for you. course SYNOPSIS • The most difficult audit challenge is to produce an audit report that is professional, relevant, persuasive and value-adding. Explore the possibilities of improving report communications by harvesting ideas used by successful audit groups • generation of alternative formats: reports in word; reports in excel; reports in PowerPoint using software to assist quality assurance Audience and readability • brevity and communication • phrasing, language construction and jargon, avoiding monotony • constructing a house style: preferred rules of expression, sentence structure and grammar; the use of words • design and layout - page layout, the use of white space, typographic options, paragraph styling HOW WILL THIS COURSE BENEFIT YOU? After completion you will be able to: • evaluate options for improving reporting within your organization • deploy a reporting structure that engages and communicates greater value to the reader • apply strategies to improve the readability of finalised reports Who should attend? Level 3 COURSE CONTENT Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff AUDIENCE AND IMAGE • style expectations of your target audience • house-styling communications - do you really need branding? • the message you want your image to promote • preferred delivery formats: paper, electronic, or both? • look and feel of completed reports Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants Audience and empathy • trends and changes in the style of audit reporting • audit rating scales and opinions – translating these for the reader • inclusion of synopsis data and high level visual devices such as temperature maps, visual risk indicators or scoring tables • body framework layouts: paragraph structure / table structure / action strip structure • inclusion of process maps, images, charts and visual aids - careful use of meaningful graphics A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 119 information skills behavioural skills topical issues public sector exam preparation technical skills leadership and strategy WEBINARS new Social Media in the workplace Workshop (SMWW) Duration: 2 dayS CPD Hours: 14 Who should attend? Understanding Social Media is about communicating the right way. We are beginning to communicate more through electronic means than face to face. Talking on a phone has been replaced more and more with SMS (texting.) Social media channels are becoming the main form of communication and your participants will realize how Social media and the Workplace can work together. Level 1 Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Seminar Content Internal auditors who are already practicing internal audit and have a basic understanding of the subject • • • • • • Level 3 Learn the meaning of social media Learn different ways social media is used and altered Build and maintain a social media policy Keeping your social media secure Establishing rules for the social media the company posts Discover the benefits and pitfalls of using social media Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 120 information skills behavioural skills topical issues public sector exam preparation technical skills leadership and strategy WEBINARS new Successful strategies for heads of internal audit (ssam) Heads of internal audit face the combined challenges of delivering organisational performance and managing costs, whilst at the same time improving risk management, governance and compliance. To do this effectively you need to work closely with business leaders and the board. This course will help you to build and manage these relationships. Duration: 1 day CPD Hours: 8 What will I learn? • Upon completion you will be able to: • learn some of the key hallmarks of top leaders and the typical dynamics of top leadership meetings • consider how to maximise your impact and contribution at the senior leader and board level • explain how internal audit adds value to key stakeholders. • • • • gaining insights around your own leadership and influencing style understanding key biases and psychological pitfalls in one to one interactions understanding the way group dynamics operate use of action learning techniques to apply insights and learning Influencing the audit committee, board and senior executives. Who should attend? Outcomes will include: • understanding the three-way relationship between the heads of internal audit, audit committee members and senior managers • examining what is valued by key stakeholders • recognising the pressure points that result from differing roles and viewpoints • recognising the life cycle of relationships; induction, smooth sailing and rough waters • actions and next steps. Heads of internal audit and senior audit managers who deal with leaders and board members. Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants Course programme • the special relationship between internal audit, senior executives and the audit committee • key influencing models • understanding stakeholders value • understanding how internal audit is perceived A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 121 information skills behavioural skills topical issues public sector exam preparation technical skills leadership and strategy WEBINARS new TIME MANAGEMENT WORKSHOP (TMW) Duration: 2 dayS CPD Hours: 14 Seminar Objective Who should attend? Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies are able to control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis - stress declines and personal productivity soars! These highly effective individuals are able to focus on the tasks with the greatest impact to them and their organization. Level 1 The Time Management workshop will cover strategies to help participants learn these crucial strategies. Your participants will be given a skill set that include personal motivation, delegation skills, organization tools, and crisis management. We’ll cover all this and more during this workshop. Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Entry or introductory level for those requiring a fundamental understanding of the subject. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Seminar Content • • • • • • • Plan and prioritize each day’s activities in a more efficient, productive manner Overcome procrastination quickly and easily Handle crises effectively and quickly Organize your workspace and workflow to make better use of time Delegate more efficiently Use rituals to make your life run smoother Plan meetings more appropriately and effectively A 10% group discount will apply to organisations placing a simultaneous booking for 2 or more registrants. Please click here for general course information and IIA SA Terms and Conditions. Delegates are also requested to review the content and the levels of the courses presented before booking, to ensure they are attending the right course. 122 Webinars are aimed at providing members with quick updates, delivered via technology directly to your computer for your convenience. 123 leadership and strategy information skills behavioural skills topical issues public sector exam preparation technical skills half day seminars WEBINARS leadership and strategy information skills behavioural skills topical issues public sector exam preparation WEBINARS technical skills ASSESSING ETHICS IN THE ORGANISATION (WAEO) Duration: 2 dayS CPD Hours: 16 Objectives Who should attend? Informative discussions on methods for assessing the ethical climate and status of an organisation’s ethics and benchmarking against current status and global trends. Level 1 Content Level 2 Entry or introductory level for those requiring a fundamental understanding of the subject. Internal auditors who are already practicing internal audit and have a basic understanding of the subject Business Ethics vs Professional Ethics • What makes an organization ethical? • What criteria should you use for assessment? • Characteristics of an ethical organization: o Values o Leadership Effectiveness o Stakeholder Balance o Process Integrity o Long-Term Perspective • Assessing Organizational Ethics • The Current State of Organizational Ethics • Global Trends Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants 124 leadership and strategy information skills behavioural skills topical issues public sector exam preparation WEBINARS technical skills BUILDING A RELATIONSHIP BETWEEN INTERNAL AUDIT AND THE AUDIT COMMITTEE (WBAC) Duration: 2 HOURS CPD Hours: 2 Objectives Who should attend? The expanded scope of audit committee responsibilities is daunting. More than ever, top management and boards of directors are being held accountable for identifying, managing, and monitoring company risks. Audit committees need to oversee accurate financial reporting and disclosure, and help to sustain regulatory compliance, strengthen internal controls, and improve risk management. The increasing stakeholder expectations, along with the desire to make better use of organization monitoring and risk management, call for audit committees to marshal resources in the best ways possible. One resource at which audit committees should be looking for help is internal audit. • • • Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Content • • • • • • Internal auditors who are already practicing internal audit and have a basic understanding of the subject Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants Level 3 Responsibility of the audit committee The Audit Committee Chairman/Chief Internal Auditor Relationship Support for the Internal Auditor Audit Committee Education Outsourcing The Importance of Internal Auditing Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants 125 leadership and strategy information skills behavioural skills topical issues public sector exam preparation WEBINARS technical skills COMPANY LAW, PFMA AND OTHER ACTS (WCLA) Duration: 2 HOURS CPD Hours: 2 Content • The Companies Act, 71 of 2008 • Objective of the Act and main changes from the Companies Act, 1973 • Reporting and governance requirements • Audit committees • Categories of companies, impact on close corporations and incorporation requirements • Directors’ responsibility • Directors’ liability • Governance requirements of the Act – including audit committees and record keeping • The Memorandum of Incorporation, shareholders meetings and resolutions • Shares and the distribution thereof, financial assistance and loans • Financial reporting, audit and reckless trading • • Effectiveness, efficiency, economy. Measures of efficiency, indicators of effectiveness. The latest Treasury Regulations and the latest developments in this regard. Intentions of the legislatures, latest amendments (if applicable) to the PFMA and proactive measures to be taken to give momentum to the implementation of the Act. Who should attend? Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 The Public Finance Management Act • Risk management, internal control, internal audit, audit committees, cash management, financial statements, accountability, measurable objectives, performance standards, norms and standards, materiality, ownership control, subsidiaries, annual reports, public interest, financial misconduct, fruitless and wasteful expenditure, GRAP & GAAP. For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants 126 leadership and strategy information skills behavioural skills topical issues public sector exam preparation WEBINARS technical skills DO WE UNDERSTAND CARBON FOOTPRINT? (WCAF) Duration: 2 HOURS CPD Hours: 2 Objectives Who should attend? The actions of individuals, companies and nations as a whole are all generating carbon emissions, which are unequivocally linked to the climate change crisis the planet is facing. The first step to taking effective action is to reduce your carbon footprint. Internal auditors can assist their organisations in monitoring their carbon footprint through effective audit procedures and value adding recommendations. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Content • • • • • • • Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants What is carbon footprint? How is your organisation affected? What is a carbon audit? Part of corporate social responsibility Reporting on carbon footprint The green “7-P’s” What are the organisations options? 127 leadership and strategy information skills behavioural skills topical issues public sector exam preparation WEBINARS technical skills HOW TO AUDIT COMPLIANCE (WHAC) Duration: 2 HOURS CPD Hours: 2 Objectives Who should attend? A compliance audit is a comprehensive review of an organization's adherence to regulatory guidelines. This course indicates the specific role internal auditors should adopt in this regard. Level 2 Content Level 3 • • • • Internal auditors who are already practicing internal audit and have a basic understanding of the subject Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Integrated compliance and internal audits Coordinating internal audit, compliance functions Audit procedures Audit programmes Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants 128 leadership and strategy information skills behavioural skills topical issues public sector exam preparation WEBINARS technical skills HOW TO AUDIT CUSTOMER SERVICE (wacs) Duration: 2 HOURS CPD Hours: 2 Objectives Customer service audit is part of the company's overall performance audit and is vital component in company's policies. Customer service audit is collection and examination of records and customer data. Verification of accounts and financial data is done to check any errors and corrections. Customer service audit comprises of many methodologies which help in improved employee performance and overall development of the organization. Customer service audit is beneficial for the management of value-added service to customers. Such constant checks are necessary in order to keep a close eye on customer satisfaction and responses. Who should attend? Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Content Level 4 Customer service audit encompasses variety of methodologies like customer feedback, customer questionnaires, customer information records, communication with customers and their records, mystery shopper's records, and the customer service measurement. These all methods when applied simultaneously with proper scrutinizing tools, gives you the optimum customer service audit. Such a productive service audit is very crucial for future strategy and current trends and quality service. For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants 129 leadership and strategy information skills behavioural skills topical issues public sector exam preparation WEBINARS technical skills INTERNAL AUDIT AND WHISTLE BLOWING (wiwb) Duration: 2 HOURS CPD Hours: 2 Objectives Who should attend? Most organizations have whistle blowing processes and opportunities as part of their fraud prevention and detection strategies. Internal Auditors should be familiar with their organisations’ whistle blowing processes to be able to understand their role in the process as well as audit the effectiveness and efficiency of these processes. Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Content • • • • • Level 4 Whistle blowing concepts Relevant legislation The role of internal audit Typical whistle blowing procedures The IIA’s position paper on whistle blowing For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants 130 leadership and strategy information skills behavioural skills topical issues public sector exam preparation WEBINARS technical skills ISO 31000 AND ISO 31010 (RISK MANAGEMENT) (WISO) Duration: 2 HOURS CPD Hours: 2 Objectives Who should attend? In November 2009, the International Organization of Standardization (ISO) released the first International Risk Management Standard titled ISO 31000:2009 Risk Management – Principles and Guidelines. The standard aims to provide organizations with guidance and a common platform for managing different types of risks irrespective of the organizations size, complexity or activities. This webinar provides information to the internal auditor on the content of the standard and the role the internal auditor plays. Level 2 Content For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 The webinar will cover the following: • • • • • • • • Guide for principles and implementation of risk management Key components of ISO 31000 Risk Register Accountability Risk Management process Risk Management Framework Integrated Risk Management Terminology 131 leadership and strategy information skills behavioural skills topical issues public sector exam preparation WEBINARS technical skills UNDERSTANDING RISK METHODOLOGY (WURM) Duration: 2 HOURS CPD Hours: 2 CONTENT • • • • Who should attend? Definitions Risk assessment methodology Components of a risk model Key Variables for Risk Assessment Measurement Evaluation Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants 132 133 WEBINARS leadership and strategy information skills behavioural skills topical issues public sector exam preparation technical skills half day seminars leadership and strategy information skills behavioural skills topical issues public sector exam preparation HALF DAY SEMINARS technical skills FRAUD INDICATORS, RED FLAGS AND PREVENTION (firf) Duration: CPD Hours: HALF day objective • • • • • • • Recognize structural and operational defects that make companies susceptible to internal fraud. Learn personnel practices that may increase the likelihood of fraud committed by employees. Identify some of the most common red flags of fraud as they relate to a company’s accounting system and financial performance. Who should attend? seminar content • • • • • • • Accounting system red flags Financial performance red flags Professional service red flags Red Flags in organisational Processes o Accounts Receivable o Payroll o Purchasing/Inventory Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff What is a Red Flag? Why are Red Flags important? General Red Flags Structural red flags Management Red Flags Personnel red flags Operational red flags Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants 134 leadership and strategy information skills behavioural skills topical issues public sector exam preparation HALF DAY SEMINARS technical skills COBIT5 – IT GOVERNANCE FOR INTERNAL AUDITORS (cobit5) Duration: HALF DAY CPD Hours: 4 objective • • • • • Standards for Internal Audit proficiency requires of the Internal Auditor to have sufficient knowledge of key information technology risks and controls and available technology-based audit techniques to perform their assigned work. KING III places greater emphasis on IT Governance and there is growing need for Internal Audit to provide the necessary assurance on IT Governance. o Conformance o Human Behaviour Meeting Stakeholder needs Covering the enterprise end-to-end Applying a single integrated framework Enabling a holistic approach Separating governance from management Who should attend? seminar content Level 2 • • • Governance, risk management and compliance Different types of governance: o Corporate governance o Project governance o Information technology governance o Environmental governance o Economic and financial governance Corporate governance of information technology o Responsibility o Strategy o Acquisition o Performance Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants 135 leadership and strategy information skills behavioural skills topical issues public sector exam preparation HALF DAY SEMINARS technical skills ENVIRONMENTAL INDICATORS FOR NON-ENVIRONMENTAL AUDITORS (eina) Duration: HALF DAY CPD Hours: 4 objective Non-financial auditing (including environmental auditing, quality auditing and Safety, Health and Environmental auditing) could be viewed as a methodical examination (including tests, checks, and confirmation) of procedures and practices with the view of verifying whether they comply with internal policies, accepted practices and legal requirements. This half day course assists internal auditors in understanding the concept of environmental auditing and the role they should play. • • • Who should attend? seminar content • • • • o Auditor o Technical expert o Audit team o Client o Auditee Auditor competency and certification Simplified model for planning an audit Typical environmental audit reports Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff What is environmental auditing? Different types of environmental audits Emergence of Sustainability Auditing and Corporate Social Responsibility Roles, Responsibilities and Activities within Environmental Auditing o Lead Auditor Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants 136 leadership and strategy information skills behavioural skills topical issues public sector exam preparation HALF DAY SEMINARS technical skills ROLE OF INTERNAL AUDIT AS A CONSULTANT - MANAGING EXPECTATIONS (riac) Duration: HALF DAY CPD Hours: 4 objective • • • • • • • • • • • Who should attend? International Professional Practices Framework Governance & Internal Audits role Risk Management and Control Framework Risk Management – Role of Internal Audit Auditing Risk Management Risk Based Auditing Assurance Consulting Relationship of Consulting and Assurance Key Performance Standards for Engagements What is environmental auditing? Level 2 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Level 3 Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants 137 leadership and strategy information skills behavioural skills topical issues public sector exam preparation HALF DAY SEMINARS technical skills THE EFFECT OF THE NEW COMPANIES ACT ON INTERNAL AUDIT (enca) Duration: HALF DAY CPD Hours: 4 objective Who should attend? Internal Auditors should be familiar with the new Companies Act and the effect it may have on the amount and type of assurance and consulting work required form them. Level 2 CONTENT Level 3 Internal auditors who are already practicing internal audit and have a basic understanding of the subject Supervisory/competent/senior internal auditors: those who already have a sound, practical grasp of the fundamentals of internal auditing and manage staff The Companies Act, 71 of 2008 • Objective of the Act and main changes from the Companies Act, 1973 • Reporting and governance requirements • Audit committees • Categories of companies, impact on close corporations and incorporation requirements • Directors’ responsibility • Directors’ liability • Governance requirements of the Act – including audit committees and record keeping • The Memorandum of Incorporation, shareholders meetings and resolutions • Shares and the distribution thereof, financial assistance and loans • Financial reporting, audit and reckless trading Level 4 For advanced internal auditors: Auditors with excellent understanding of topics being presented, who are interested in exchanging knowledge with instructors and other participants 138 half day seminars WEBINARS leadership and strategy information skills behavioural skills topical issues public sector exam preparation technical skills Progress Through Sharing More information about our CPD Program of the IIA SA is available on: Website: www.iiasa.org.za. Alternatively you can contact us on: Telephone: 011 450 1040 or E-mail: customerservices@iiasa.org.za 139
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Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches Manifest Reference Instance ID : uuid:46276dc2-93b8-40c1-998f-ef6c1ded8f5c, uuid:C3AE8DA17601E21180DFC9661722DD59, uuid:C3AE8DA17601E21180DFC9661722DD59, uuid:C3AE8DA17601E21180DFC9661722DD59, uuid:4BD69B86E845E2118DB2B6507491A2DF, uuid:E14D5A6CE745E2118DB2B6507491A2DF, uuid:723BDB8DE745E2118DB2B6507491A2DF, 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uuid:713BDB8DE745E2118DB2B6507491A2DF, uuid:B36546BA7101E21180DFC9661722DD59, uuid:4AD69B86E845E2118DB2B6507491A2DF, uuid:E04D5A6CE745E2118DB2B6507491A2DF, uuid:7DC87DCBE745E2118DB2B6507491A2DF, uuid:5BBA46FCE745E2118DB2B6507491A2DF, uuid:E2C5DCF0E845E2118DB2B6507491A2DF, uuid:B3FBCC70EB45E2118DB2B6507491A2DF, uuid:AAAF60B8E845E2118DB2B6507491A2DF, uuid:713BDB8DE745E2118DB2B6507491A2DF, uuid:B36546BA7101E21180DFC9661722DD59, uuid:4AD69B86E845E2118DB2B6507491A2DF, uuid:E04D5A6CE745E2118DB2B6507491A2DF, uuid:7DC87DCBE745E2118DB2B6507491A2DF, uuid:5BBA46FCE745E2118DB2B6507491A2DF, uuid:E2C5DCF0E845E2118DB2B6507491A2DF, uuid:B3FBCC70EB45E2118DB2B6507491A2DF, uuid:AAAF60B8E845E2118DB2B6507491A2DF, uuid:713BDB8DE745E2118DB2B6507491A2DF, uuid:B36546BA7101E21180DFC9661722DD59, uuid:4AD69B86E845E2118DB2B6507491A2DF, uuid:E04D5A6CE745E2118DB2B6507491A2DF, uuid:7DC87DCBE745E2118DB2B6507491A2DF, uuid:5BBA46FCE745E2118DB2B6507491A2DF, uuid:E2C5DCF0E845E2118DB2B6507491A2DF, uuid:B3FBCC70EB45E2118DB2B6507491A2DF, uuid:AAAF60B8E845E2118DB2B6507491A2DF, uuid:713BDB8DE745E2118DB2B6507491A2DF, uuid:B36546BA7101E21180DFC9661722DD59, uuid:4AD69B86E845E2118DB2B6507491A2DF, uuid:E04D5A6CE745E2118DB2B6507491A2DF, uuid:7DC87DCBE745E2118DB2B6507491A2DF, uuid:5BBA46FCE745E2118DB2B6507491A2DF, uuid:E2C5DCF0E845E2118DB2B6507491A2DF, uuid:B3FBCC70EB45E2118DB2B6507491A2DF, uuid:AAAF60B8E845E2118DB2B6507491A2DF, uuid:713BDB8DE745E2118DB2B6507491A2DF, uuid:B36546BA7101E21180DFC9661722DD59, uuid:4AD69B86E845E2118DB2B6507491A2DF, uuid:E04D5A6CE745E2118DB2B6507491A2DF, uuid:7DC87DCBE745E2118DB2B6507491A2DF, uuid:5BBA46FCE745E2118DB2B6507491A2DF, uuid:E2C5DCF0E845E2118DB2B6507491A2DF, uuid:B3FBCC70EB45E2118DB2B6507491A2DF, uuid:AAAF60B8E845E2118DB2B6507491A2DF, uuid:713BDB8DE745E2118DB2B6507491A2DF, uuid:B36546BA7101E21180DFC9661722DD59, uuid:4AD69B86E845E2118DB2B6507491A2DF, uuid:E04D5A6CE745E2118DB2B6507491A2DF, uuid:7DC87DCBE745E2118DB2B6507491A2DF, uuid:5BBA46FCE745E2118DB2B6507491A2DF, uuid:E2C5DCF0E845E2118DB2B6507491A2DF, uuid:B3FBCC70EB45E2118DB2B6507491A2DF, uuid:AAAF60B8E845E2118DB2B6507491A2DF, uuid:713BDB8DE745E2118DB2B6507491A2DF, uuid:B36546BA7101E21180DFC9661722DD59, uuid:4AD69B86E845E2118DB2B6507491A2DF, uuid:E04D5A6CE745E2118DB2B6507491A2DF, uuid:7DC87DCBE745E2118DB2B6507491A2DF, uuid:5BBA46FCE745E2118DB2B6507491A2DF, uuid:E2C5DCF0E845E2118DB2B6507491A2DF, uuid:B3FBCC70EB45E2118DB2B6507491A2DF, uuid:AAAF60B8E845E2118DB2B6507491A2DF, uuid:713BDB8DE745E2118DB2B6507491A2DF, uuid:B36546BA7101E21180DFC9661722DD59, uuid:4AD69B86E845E2118DB2B6507491A2DF, uuid:E04D5A6CE745E2118DB2B6507491A2DF, uuid:7DC87DCBE745E2118DB2B6507491A2DF, uuid:5BBA46FCE745E2118DB2B6507491A2DF, uuid:E2C5DCF0E845E2118DB2B6507491A2DF, uuid:B3FBCC70EB45E2118DB2B6507491A2DF, uuid:AAAF60B8E845E2118DB2B6507491A2DF, uuid:713BDB8DE745E2118DB2B6507491A2DF, uuid:B36546BA7101E21180DFC9661722DD59, uuid:4AD69B86E845E2118DB2B6507491A2DF, uuid:E04D5A6CE745E2118DB2B6507491A2DF, uuid:7DC87DCBE745E2118DB2B6507491A2DF, uuid:5BBA46FCE745E2118DB2B6507491A2DF, uuid:E2C5DCF0E845E2118DB2B6507491A2DF, uuid:B3FBCC70EB45E2118DB2B6507491A2DF, uuid:AAAF60B8E845E2118DB2B6507491A2DF, uuid:713BDB8DE745E2118DB2B6507491A2DF, uuid:B36546BA7101E21180DFC9661722DD59, uuid:4AD69B86E845E2118DB2B6507491A2DF, uuid:E04D5A6CE745E2118DB2B6507491A2DF, uuid:7DC87DCBE745E2118DB2B6507491A2DF, uuid:5BBA46FCE745E2118DB2B6507491A2DF, uuid:E2C5DCF0E845E2118DB2B6507491A2DF, uuid:B3FBCC70EB45E2118DB2B6507491A2DF, uuid:AAAF60B8E845E2118DB2B6507491A2DF, uuid:713BDB8DE745E2118DB2B6507491A2DF, uuid:B36546BA7101E21180DFC9661722DD59, uuid:4AD69B86E845E2118DB2B6507491A2DF, uuid:E04D5A6CE745E2118DB2B6507491A2DF, uuid:7DC87DCBE745E2118DB2B6507491A2DF, uuid:5BBA46FCE745E2118DB2B6507491A2DF, uuid:E2C5DCF0E845E2118DB2B6507491A2DF, uuid:B3FBCC70EB45E2118DB2B6507491A2DF, uuid:AAAF60B8E845E2118DB2B6507491A2DF, uuid:713BDB8DE745E2118DB2B6507491A2DF, uuid:B36546BA7101E21180DFC9661722DD59, uuid:4AD69B86E845E2118DB2B6507491A2DF, uuid:E04D5A6CE745E2118DB2B6507491A2DF, uuid:7DC87DCBE745E2118DB2B6507491A2DF, uuid:5BBA46FCE745E2118DB2B6507491A2DF, uuid:E2C5DCF0E845E2118DB2B6507491A2DF, uuid:B3FBCC70EB45E2118DB2B6507491A2DF, uuid:AAAF60B8E845E2118DB2B6507491A2DF, uuid:713BDB8DE745E2118DB2B6507491A2DF, uuid:B36546BA7101E21180DFC9661722DD59, uuid:4AD69B86E845E2118DB2B6507491A2DF, uuid:E04D5A6CE745E2118DB2B6507491A2DF, uuid:7DC87DCBE745E2118DB2B6507491A2DF, uuid:5BBA46FCE745E2118DB2B6507491A2DF, uuid:E2C5DCF0E845E2118DB2B6507491A2DF, uuid:B3FBCC70EB45E2118DB2B6507491A2DF, uuid:AAAF60B8E845E2118DB2B6507491A2DF, uuid:713BDB8DE745E2118DB2B6507491A2DF, uuid:B36546BA7101E21180DFC9661722DD59, uuid:4AD69B86E845E2118DB2B6507491A2DF, uuid:E04D5A6CE745E2118DB2B6507491A2DF, uuid:7DC87DCBE745E2118DB2B6507491A2DF, uuid:5BBA46FCE745E2118DB2B6507491A2DF, uuid:E2C5DCF0E845E2118DB2B6507491A2DF, uuid:B3FBCC70EB45E2118DB2B6507491A2DF, uuid:AAAF60B8E845E2118DB2B6507491A2DF, uuid:713BDB8DE745E2118DB2B6507491A2DF, uuid:B36546BA7101E21180DFC9661722DD59, uuid:4AD69B86E845E2118DB2B6507491A2DF, uuid:E04D5A6CE745E2118DB2B6507491A2DF, uuid:7DC87DCBE745E2118DB2B6507491A2DF, uuid:5BBA46FCE745E2118DB2B6507491A2DF, uuid:E2C5DCF0E845E2118DB2B6507491A2DF, uuid:B3FBCC70EB45E2118DB2B6507491A2DF, uuid:AAAF60B8E845E2118DB2B6507491A2DF, uuid:713BDB8DE745E2118DB2B6507491A2DF, uuid:B36546BA7101E21180DFC9661722DD59, uuid:4AD69B86E845E2118DB2B6507491A2DF, uuid:E04D5A6CE745E2118DB2B6507491A2DF, uuid:7DC87DCBE745E2118DB2B6507491A2DF, uuid:5BBA46FCE745E2118DB2B6507491A2DF, uuid:E2C5DCF0E845E2118DB2B6507491A2DF, uuid:B3FBCC70EB45E2118DB2B6507491A2DF, uuid:AAAF60B8E845E2118DB2B6507491A2DF Warning : [Minor] Extracted only 1000 xmpMM:Manifest items. Ignore minor errors to extract all Create Date : 2015:02:20 07:47+02:00 Modify Date : 2015:02:20 07:48:56+02:00 Metadata Date : 2015:02:20 07:48:56+02:00 Creator Tool : Adobe InDesign CS3 (5.0) Thumbnail Format : JPEG Thumbnail Width : 256 Thumbnail Height : 256 Thumbnail Image : (Binary data 12454 bytes, use -b option to extract) Format : application/pdf Producer : Adobe PDF Library 8.0 Trapped : False Page Count : 139 Creator : Adobe InDesign CS3 (5.0)EXIF Metadata provided by EXIF.tools