60475250C_Cybercredit_Collection_System_Version_3_Installation__Kit_Jan83 60475250C Cybercredit Collection System Version 3 Installation Kit Jan83

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60475250

I':l c:\ CONTR.OL DATA
\::I r::!I CORPOR{\TION

. CYBERCREDIT COLLECTION SYSTEM·
(CCS) VERSION 3 '
.. -, ---.
INSTALLATION TEST KIT

,,"'" -.., ..
~ _ .J

CDC® COMPUTER SYSTEM:
CyeER 18 MODEL 25

('
,

REVISION RECORD
DESCRIPTION

REVISION
A

Manual released.

(5/80)

B

Manual revised to incorporate instructions for usinQ the 722-10 console display terminal.

(1/81) .

C

Manual revised to incorporate Legal and Agency changes.

(1/83)

Publication No.
60475250
REVISION LETTERS 1,0, 0, S, X, AND Z ARE NOT USED

© 1980, 1981, 1983
by Control Data Corporation

Printed in the United States of America

ii

Address comments concerning this
manual to:
Control Data Corporation
Publications and Graphics Division
4455 Eastgate Mall
La Jolla, California 92037
or use Comment Sheet in the back of
this manual.

LIST OF EFFECTIVE PAGES

New features, as well as changes, deletions, and additions to information in this manual, are indicated by bars in the margins or by a dot
near the page number if the entire page .is affected. A bar by the page number indicates pagination rather than content has changed.

o
I~

PAGE

REV

Cover
Title Page
ii
iii/iv
v/vi
vii
viii
1-1
1-2
1-3
1-4 thru 1-12
2-1 thru 2-6
2-7
2-8 thru 2-10
2-11
2-12 thru 2-20
3-1 thru 3-9
3-10
3-11
3-12
3-13
3-14 thru 3-21
3-22
3-23
3-24
3-25
3-26 thru 3-31
3-32
3-33
3-34
3-35
3-36
3-37
A-l
A-2
B-1 thru B-124
C-l thru C~8
Comment Sheet
Cover

---

PAGE

REV

PAGE

REV

PAGE

REV

PAGE

REV

C
C
A
A
C
A
C
C
A
A
C
A
C
A
A
C
A
A
C
A
C
A
B
C
A
B
A
A
C
C
A
B
A
A
A
C

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60475250 C

iii/iv

I~

PREFACE
';:'*W*¥

SMW iM&&#iSi£iiiP

e,zNeat ..."."

The installation test kit is designed to allow a field analyst to demonstrate and verify the functions, features and capabilities c;r
the Control Data® CYBER 18 CYBER CREDIT SYSTEM (CCS). This verification consists of comparing the repOl·ts l'c:uul \ inlJ
from a prescriL;ed sequence of on-line activities against the report output contained in the installation test kit.
The installation test kit system has been parameterized completely. This parameterization includes features that are usunlly
customer dependent. The procedures in the test kit demonstrate the following processes:

C)

0

System installation

0

Daily processing

0

Transaction replay

•

COLECT functions

0

Promise to pay

e

Report generation

•

Movement

o~

accounts to and from history

If the system being installed contains the Legal and Agency (LA) subsystem, the following additional functions are also
demonstrated:

c

o

LA system installation

"

Master file creation (LA delinquent master and client)

G

LEGAL functions

Co)

On-line financial entries

G)

Client file maintenance

The manuals listed below, available from Literature Distribution, contain additional information useful to the CCS user.

Publication

---'
C

",

Publication Number

CYBER Credit System (CCS) Version 3.0 Reference Manual

60475230

CYBER Credit System (CCS) Version 3.0 Operator's/Collector's Guide

60475240

.......- /

CCS 3 is intended for use only as described in this document. Control Data Corporation
cannot be responsible for the proper functioning of undescribed features or parameters.

(0',
'~

60475250 A

v/vi

(

'.

\,

~.....

/

.

...

CONTENTS
--.' .....,

1

INST ALL ATION TEST KIT
REQUIREMENTS

Installation Materials
Installation Procedure
Initialize SMD Packs
DTLP Tape Installation
EDTLP - Load System from Tape
EDTLP Tape Installation
Autoload
Configure Type and Sector Size of
Unit 1
Configure Additional Volumes
Modify for Lower Case Print
System Identification Definition
(System ID)
Start CCS
Initialize Non-System Volumes
Activate Batch Host
System Configuration
Execute SC Procedure
(Build System)

,r---,

L)

2

,I

~-)

('."
I

~,'

CCS INST ALLA TION TEST KIT
DEMONSTRA TION

Introduction
CCS Demonstration Material
CCS Report Description
CCS Parameterization
Installation Test Kit
Parameterization
Activity Verification Table
Decision Table
Utility File
CCS Test Kit Installation Instructions
Daily Processing Demonstration
Daily Cycle Menu Selection M
Report Menu - Selections C,
D, E, F, G, H, I, J,
and M
Daily Cycle Menu Selections L, A, B, C,
D, G, H, I, and M
History Menu - Selection A
History Demonstration
Report Menu - Selections C,
D, E, F, H, I, and J
Daily Cycle Menu Selections D, E, I,
and M
Report Menu - Selection G
History Menu - Selection B
Transaction Replay Demonstration
Daily Cycle Menu Selections L, M, A, B,
and C
Colect Functions Demonstration

1-1
1-1
1-1
1-1
1-3
1-5
1-5
1-7
1-8
1-8
1-9
1-9
1-9
1-10
1-10
1-11
1-11

2-1
2-1
2-2
2-3
2-3
2-3
2-3
2-5
2-5
2-6
2-6
2-6
2-6
2-9
2-10
2-10
2-10
2-10
2-12
2-12
2-12
2-13
2-13

Promise-to-Pay Logic Demonstration
Payment Stacking Demonstration
Report Generator Demonstration
Clear Files - Ready System
3

CCS/LA INST ALL ATION TEST KIT
DEMONSTRA TION

Introduction
CCS/LA Demonstration Material
CCS/LA Report Description
CCS/LA Parameterization
Installation Test Kit
Parameterization
Activity Verification Table
Decision Table
Utility File
CCS/LA Installation Test Kit Demonstration
CCS/LA Installation Test Kit Demonstration
Daily Processing Demonstration
Daily Cycle Menu Selection M
Report Menu - Selections C,
0, E, F,G, H, I,
J, and M
Daily Cycle Menu Selections L, A, B, C,
D, G, H, I, and M
History Menu - Selection A
History Demonstration
Report Menu - Selections C,
D, E, F, H, I, and J
Daily Cycle Menu Selections D, E, I,
and M
Report Menu - Selection G
History Menu - Selection B
Transaction Replay Demonstration
Daily Cycle Menu Selections L, M, A,
B, and C
Colect Functions Demonstration
Promise-to-Pay Logic Demonstration
Payment Stacking Demonstration
Report Generator Demonstration
Create Client File Records
Extract Process Demonstration
CCS Daily Cycle Menu Selection D
LA Daily Cycle Menu Selections a and M
LA On-Demand Report Menu Selection G
LA Payment Entry Demonstration
LA Daily Cycle Menu Selection L, N, M,
and H
LA Daily Cycle Menu Selections Land N

2-15
2-17
2-18
2-20

3-1
3-1
3-2
3-3
3-3
3-3
3-3
3-7
3-7
3-8
3-9
3-9
3-9
3-9
3-12
3-12
3-12
3-12
3-13
3-13
3-14
3-15
3-15
3-15
3-18
3-19
3-20
3-22
3-24
3-24
3-24
3-25
3-25
3-25
3-26

'I

\

~

,.-

L/

60475250 A

vii

LA Daily Cycle Menu Selections Land N
LA Daily Cycle Menu Selections Land N
LA Daily Cycle Menu Selections Land N
LA Daily Cycle Menu Selections Land N
LA Daily Cycle Menu Selections F, Land N
LA Daily Cycle Menu Selections Land N
LA On-Demand Report Menu Selections N, O~ and P

LA Daily Cycle Menu Selections L, N, and M
LA Daily Cycle Menu Selections F, L, and N
LA On-Demand Report Menu Selections N, 0, P

3-27
3-27
3-28

3-32
3-32

/

3-32
3-32

3-29

Inactivate Client
LA History Menu Selection F

3-33

3-30

Transaction Replay

3-33

3-30

Clear Files - Ready System

3-36

3-29

/~--,

APPENDIXES
A

B
C

Hardware Requirements
CCS Sample Reports
Legal and Agency Report Samples

A-I

B-1
C-l
,/--.....,

TABLES
I

1-1
1-2
1-3
2-1
2-2
2-3
2-4
2-5
2-6
2-7
2-8
3-1
3-2
3-3
3-4
3-5

Disk Types
SMDC Entry
Number of Files Entry
CCS Material List
CCS Installation Test Kit Report
Descriptions
CCS Report Menu Demonstration
Selections
CCS Daily Cycle Menu Demonstration
Selections
CCS Post History Report Menu
Selections
CCS Post History Daily Cycle Menu
Selections
CCS Post Assignment Report Menu
Selections
CCS Daily Cycle Menu Selections
After. Transaction Replay
CCS/LA Material List
CCS/LA Installation Test Kit Report
Descriptions
CCS/LA Report Menu Demonstration
Selections
CCS/LA Daily Cycle Menu
Demonstration Selections
CCS/LA Post History Report Menu
Selections

1-2
1-8
1-10
2-2

3-6
3-7
3-8

2-3
2-7
2-9
2-11
2-11
2-12
2-13
3-3
3-4
3-10
3-12

3-9
3-10
3-11
3-12
3-13
3-14
3-15
3-16
3-17
3-18
3-19
3-20
3-21
3-22
3-23
3-24
3-25
3-26
3-27

CCS/LA Post History Daily Cycle
Menu Selections
CCS/LA Post Assignment Report Menu
Selection
CCS/LA Daily Cycle Menu Selections
After Transaction Replay
CCS Daily Cycle Menu Selection
LA Daily Cycle Menu Selections
LA On-Demand Report Menu Selection
LA Daily Cycle Menu Selections
LA Daily Menu Selections
LA Daily Cycle Menu Selections
LA Daily Cycle Menu Selections
LA Daily Cycle Menu Selections
LA Daily Cycle Menu Selections
LA Daily Cycle Menu Selections
LA Daily Cycle Menu Selections
LA On-Demand Report Menu Selections
LA Daily Cycle Menu Selections
LA Daily Cycle Menu Selections
LA On-Demand Report Menu Selections
LA History Menu Selection
Daily Cycle Menu
Gn-Demand Report Menu
Daily Cycle Menu

3-14
3-14
3-16
3-24
3-24
3-25
3-26
3-26
3-27
3-28
3-28
3-29
3-30
3-31
3-31
3-32
3-32
3-33
3-34
3-35
3-35
3-37

3-13

./

viii

60475250 C

(j

INSTALLATION TEST KIT REQUIREMENTS

1

'.-,

INSTALLATION MATERIALS
The following materials are included in the installation test kit for system installation:
ODS 2.0 level II volume 5 - materials
DTLP deadstart materials
System summary - NNN - DTLP for CCS
System EDTLP install tape

INSTALLATION PROCEDURE
INITIALIZE SMD PACKS
Use the following procedure to initialize each disk pack used in the system.
NOTE
This procedure takes 30 minutes per disk pack.

\

I
~

1.

Mount the disk pack on disk drive unit 0, and ready the unit.

2.

Load the ODS 2, level II, volume 5 media for CPU I.

3.

Press STOP, MASTER CLEAR, DEADSTART on the control panel.

4.

The system responds:
123456 DPSR LE VEL xx RELEASED mm-dd-yy
ODS 2.0 VOL 5

l)

5.

Perform a manual interrupt.

6.

The system responds:
MI

>
7.

Enter:
LOAD,SMD2F (CR)

8.

The system responds:
SMD2F SUSPENDED LOAD

9.

Perform a manual interrupt.

10. The system responds:
MI

>

I

\-- -

(

r-

"--/'

60475250 A

1-1

11. See table 1-1 for correct type.
Entries:
A Type (50 mb/96 ws):

Proceed to step 13

B Type (50 mb/569 ws):

Enter: CPAR,,14,32 (CR)

C Type (l80 mb/96 ws):

Enter: CPAR"B,3 (CR)

12. Perform a manual interrupt.
13. The system responds:
MI
>
14. Enter:
DPAR" (CR)
15. The system responds:
SMDz'F RUN PARAMETERS
TESTID
0032

PASCNT
0000

ERRCNT
0000

0001
044C

0002
0001

0003
1245

0004
6AOO

0005
0000

0006
0000

0007
0700

0008
OOOE

0009
001E

OOOA
0000

OOOB
OOON

OOOC
5110

OOOD
8000

OOOE
0000

OOOF
0000

0010
0336

0011
8000

0012
EB6D

0013
B6DB

0014
ONNN

0015
0000

16. Perform a manual interrupt.

17. The system responds:
'MI
>
18. Enter:
GO (CR)
19. The system responds:
SMD2F EXECUTING
SMD2FSUSPENDEDBOT

TABLE 1-1.
Number of Accounts in
Delinquent Master File

SYSVOL

DISK TYPES

CDD01

CDD02

CDDO~

12,000 CCS

A

A

N/A

N/A

24,000 CCS

A

A

A

N/A

36,000 CCS

A

B

B

N/A

78,000 CCS

C

C

N/A

N/A

12,000 CCS/9,000 LA

A

A

A

N/A

24,000 CCS/9,000 LA

A

A

A

A

36,000 CCS/13,500 LA

A

B

B

B

60,000 CCS/18,000 LA

C

'C

N/A

N/A

..

'

1-2

60475250 C

('

,

\

'I

"'--//

20. Perform a manual interrupt.
21. The system responds:
MI
>

"',.---'

22. Enter:
GO (CR)
23. The system responds:

I

DRIVE IS CONFIGURED xx SECTORS PER TRACK
SET MULTI-INDIRECT SWITCH OFF (ESC J40@ MI ODS,GO)
SMD2F SUSPENDED SELF
Where xx

=

I

64 for type A and C disks.
16 for type B disk.

24. Enter:
ESC

J40@

25. Perform a manual interrupt.
26. The system responds:
MI
>
27. Enter:

I

GO (CR)
28. The system responds:
SMD2F SECTION 0001
SMD2F SECTION 0002
SMD2F SECTION 0004
SMD2F SECTION 0005
SMD2F SECTION 0006
SMD2F SECTION OOOA
BAD SPOT MAPPING COMPLETED
LAST AVAILABLE SECTOR ADDRESS = nnnnnnnn
SMD2F COMPLETED 0001 PASSES
\ SMD2F SUSPENDED ENDP
Where nnnnnnnn

r-' '\
U

I

I

= 000804BF for type A disk.
0002011F for type B disk.
00lE453F for type C disk.
NOTE

The operator should 'insure that the last three messages are displayed before continuing. If they are not, the
operator should notify the supervisor.
The disk pack is now initialized.
To initialize additional disk packs, mount and ready the disk pack on disk drive unit 0, and perform steps 25 through 28.

DTLP TAPE INSTALLATION
Ensure that the disk packs have been initialized, and then perform the following procedure:
1.

Mount the DTLP system tape on magnetic tape unit 0, and ready the unit.

2.

Load the DTLP deadstart material, and ready the unit.
NOTE
Use 25IPS material for the 25IPS system; use 50IPS material for the 50IPS system.

(..-,.

L'

60475250 C

1-3

3.

Press STOP, MASTER CLEAR, DEADSTART on the control panel.

4.

The system responds:
4 DIG. EQ. CODE FOR ••
MAG. TAPE

5.

Enter:
0480 (CR) (for 25 inch-per-second system)
0601 (CR) (for 50 inch-per-second system)

6.

The system responds:
4 DIG. EQ. CODE FOR ••
MASS MEMORY

7.

Enter:
0700 (CR)

8.

The system responds:
SCRATCH SECTOR IN $Cl IS - - xxxx
TYPE LOAD FOR TAPE-TO-DISK, SA VE FOR DISK-TO-TAPE
OR CARRIAGE RETURN

9.

,/~,

Enter:
LOAD (CR)

10. The system responds:

INPUT TAPE ON UNIT O. READY?

11. Enter:
(CR)
12. Upon completion, the system responds:

xxxx SECTORS LOADED
TYPE V FOR VERIFY, A FOR AUTOLOAD.
OR A CARRIAGE RETURN TO REST AR T
13. Enter:
V (CR)

14. The system responds:
VERIFY TAPE ON UNIT O. READY?
15. Enter:
(CR) when the tape is at load point and ready.
16. Upon completion, the system responds:

xxxx SECTORS VERIFIED,
T APE V FOR VERIFY, A FOR AUTOLOAD
OR A CARRIAGE RETURN TO REST AR T
17. Autoload the system.
18. Press: STOP, MASTER CLEAR, AUTOLOAD, and RUN on the control panel.

1-4

60475250 A

19. The system responds:
(

CCS 3.0 -- PSR LEVEL nnn mm/dd/yy
nnnK BYTES OF MEMORY - CPU I
nnnnK BYTES FO MEMORY - CPU II
SYSTEM CONFIGURED FOR USE OF 1860-x MAG TAPES
SET PROGRAM PROTECT (ESC J28@)

\

'-"

20. Enter:
ESC J28@
21. The system responds:
CCS 3.0 (MM/DD/YY)
ENTER DATE/TIME MMDDYYHHMM
22. Enter the date and the time and press (CR).
23. The system responds:
0417791557
CP STARTED 0000
DA TE: 17 APR 79 TIME: 1557:00

EDTLP - LOAD SYSTEM FROM TAPE
This procedure loads the CCS system from tape to disk.
Before proceeding, the operator should set the page button, located in the upper right section of the keyboard, in the up position
(scroll mode) and ensure that the printer is ready.

EDTLP Tape Installation
NOTE

o

If it is necessary to exit the EDTLP procedure (by responding EX to a system message), the following message

will be displayed:
JP ,*EDTLP
JOB ABORTED
>
The operator must autoload the system.
1.

Perform a manual interrupt.

2.

The system responds:
MI
>

3.

Enter:
*BATCH, 4 (CR)

4.

The system responds:
J
>

5.

Enter:
*JOB (CR)

6.

The system responds:
J
>

7.

l,1

Enter:
*EDTLP (CR)

60475250 A

1-5

8.

The system responds:
TYPE SA V E (CR) FOR DISK-TO-TAPE SA V E
TYPE LOAD (CR) FOR TAPE-TO-DISK RELOAD

9.

Enter:
LOAD (CR)

10. The system responds:
T APE TO DISK RELOAD
AL TERNA TING TAPE DRI VES FOR MULTI TAPES
REEL 1/
LOGICAL UNIT II
TAPE DRI VE II

a

6
16
6

·1

2
3

1

a

YOU MAY CHOOSE TO USE ALTERNATING TAPE DRIVES OR ONLY ONE TAPE DRIVE. IF YOU WISH TO USE ONLY
ONE TAPE DRI VE, SPECIFY THE TAPE DRI VE NUMBER OF THE DRI V E YOU WISH TO USE.
ALTERNATING DRIVES (Y OR N)

ll. Enter:
N (CR)

12. The system responds:
SELECT A TAPE DRIVE (0 OR 1)

13. Enter:

a (CR)
14. The system responds:

****
**** OPERATOR ****

MOUNT SA V E TAPE REEL ION· UNIT

aWITHOUT

RING

TYPE GO TO CONTINUE, EX TO EXIT >
The operator mounts the tape entitled CCS 3 SYSTEM EDTLP on unit

a and readies the

unit.

15. Enter:
GO (CR)
16. The system responds:
TAPE TO DISK RELOAD

****

TAPE WAS MADE MM-DD-YY AT HHMM

THE FOLLOWING VOLUMES WILL BE RELOADED TO DISK
VOLUME NAME
SYSVOL

DISK NUMBER

a

IS THIS THE CO~RECT SA V E TAPE (Y OR N)

17. Enter:
Y (CR)

18. The system responds:
TURN OFF PROTECT SWITCH (ESC J20@)
AND TYPE CARRIAGE RETURN

1-6

60475250 A

(

LJ

19. Enter:
)

ESC J20@ (CR)
20. The system responds:

****
**** OPERATOR ****
****
**** .
**** OPERATOR ****

BE SURE YOU HAVE THE CORRECT DISK PACKS MOUNTED AND DISK DRIVES ARE READY

DO NOT TYPE GO UNTIL DISK DRIVES ARE READY

TYPE GO TO CONTINUE, EX TO EXIT >
21. Enter:
GO (CR)
22. The system responds:
SYS V OL IS BEING RELOADED TO

DIS~

NOTE
If the system being installed contains 150 mb disk drives, the following message is displayed:
DISK SIZES ON TAPE AND VOLUME ARE DIFFERENT. TYPE GO TO CONTINUE, EX TO EXIT >
Enter:
GO (CR)
23. When complete, the following messages are displayed:
T APE TO DISK RELOAD COMPLETE

****

OPERATOR - AUTOLOAD THE SYSTEM

Autoload
The system is autoloaded by pressing successively on the control panel:
STOP
MASTER CLEAR
AUTOLOAD
RUN
The following messages are displayed:
CCS 3.0 -- PSR LEVEL nnn mm/dd/yy
nnnK BYTES OF MEMORY - CPU I
nnnnK BYTES OF MEMORY - CPU II
SYSTEM CONFIGURED FOR USE OF 1860-x MAG TAPES
SET PROGRAM PROTECT (ESC J28@)
The operator presses ESC and types:
J28@
The following message is displayed:
(SYSTEM ID)
ENTER DATE/TIME MMDDYYHHMM
The operator types the correct date and time and presses (CR).
The following message is displayed:
DATE: dd mon yy

60475250 A

TIME: hhmm:ss

1-7

CONFIGURE TYPE AND SECTOR SIZE OF UNIT 1
NOTE
This function applies only to disk drives 1-3. System volume SYSVOL (unit 0) is not configured via this
function. It is automatically configured at initial autoload.

1.

Perform a manual interrupt.

2.

The system responds:
MI
>

3.

Enter:.
SMDC (CR)

4.

The system responds:
SMD CONFIG IN
INPUT FORMAT (TYPE 'EXIT' TO EXIT)
UNIT NO. (1-3), DRIVE TYPE (20,40), SECTOR SIZE (96,569)

5.

Enter:
(See table 1-2 for correct entry.)

6.

The system responds:
UNIT 1 CONFIGURED
INPUT FORMAT (TYPE 'EXIT' TO EXIT)
UNIT NO. (1-3), DRI VE TYPE (20,40), SECTOR SIZE (96,569) •.•

Configure Additional Volumes
At this point, unit 1 has been configured. If additional disk drive units are present on the system, they must be configured by
repeating steps 5 and 6 for each disk drive unit. When all disk drive units have been configured, type:
EXIT (CR.)
The system responds:
SMD CONFlG OUT

TABLE 1-2.

SMDC ENTRY
(~

Number of Accounts in
Delinquent Master File

1-8

Enter for Disk
Drive Unit 1

Enter for Disk
Drive Unit 2

Enter for Disk
Drive Unit 3

12,000 CCS

1,20,96

N/A

N/A

24,000 CCS

1,20,96

2,20,96

N/A

36,000 CCS

1,20,569

2,20,569

N/A

78,000 CCS

1,40,96

N/A

N/A

12,000 CCS/9,000 LA

1,20,96

2,20,96

N/A

24,000 CCS/9,000 LA

1,20,96

2,20,96

3,20,96

36,000 CCS/13,5000 LA

1,20,569

2,20,569

3,20,569

60,000 CCS/18,000 LA

1,40,96

N/A

N/A

60475250 A

.........

MODIFY FOR LOWER CASE PRINT

,/,---.

(

The CCS system is configured to support the UPPER CASE PRINT BAND. If the printer installed on the system has the LOWER
CASE PRINT BAND, this procedure must be executed to ulitize this band.
1.

Perform a manual interrupt.

2.

The system responds:
MI
>

3.

Enter:
LPCF (CR)

4.

The system responds:
LPCF IN
LOWER CASE CURRENTL Y DISABLED
ENTER 'E' ENABLE LO'vVER CASE:
ENTER '0' TO DISABLE LOWER CASE •••

5.

E or 0 (CR)

r- . . . . . . .

"-)
(

Enter:

'"

6.

The system responds:
LPCF OUT

SYSTEM IDENTIFICATION DEFINITION (SYSTEM 10)
This procedure allows the user to change the 32 character system 10 that appears as part of the autoload message (first line
after setting the protect switch) and log-on message (third line). This may be executed at any time the user wishes to change
the system 10.

o

1.

Perform a manual interrupt.

2.

The system responds:
MI
>

3.

Enter:
SYID (CR)

4.

The system responds:
SYID IN
ENTER 32 CHARACTERS OF TEXT

5.

Enter:
(Enter the data the customer has defined as the system 10 (CR).)

6.

The system responds:
SYID OUT

START CCS
1.

Perform a manual interrupt.

2.

The system responds:
MI
>

~.-

'

"

\
I,

(,-----,'

60475250 A

1-9

3.

Enter:
START (CR)

4.

The system responds:
BUILDING SYSTEM FILES
CCS ACTIVE AT HHMM

INITIALIZE NON-SYSTEM VOLUMES
At this point, log on the master terminal (system console), and initialize packs on the nonsystem disk drives. The initialization
process writes volume names on the packs. CCS uses the volume names of CDDOl, CDD02, and CDD03 on nonsystem drives 1,
2, and 3. For instance, to log on and initialize a pack for drive 1, the procedure is, where (CR) denotes carriage return:

•

+ (CR)
USER 10 = (CR)
REQUEST = UT (CR)
READY> INIT (CR)
VL = CDDOl (CR)
(see table 1-3 for correct entry)
NF = (CR)
DK= 1 (CR)
(DRIVE 1)
VOLUME = (CR)

At this point, the nonsystem packs should be logically mounted. This is accomplished per drive as appears below:
READY> MOUNT (CR)
VL = CDDOl (CR)
OK =1 (CR)
READY> EX (CR)
END UTIL
REQUEST = EX
The following message is displayed at the master console.
CCS LOG OFF HH:MM:SS

ACTIVATE BATCH HOST
The batch host must be activated for the report generator to be run without interruption during the on-line activity.
Perform a manual interrupt.

TABLE 1-3.

NUMBER OF FILES ENTRY
f~---

I

Number of
files on
CDD01

Number of
files on
CDD02

Number of
files on
CDD03

12,000 CCS

256

N/A

N/A

24,000 CC5

256

256

N/A

36,000 CCS

256

256

N/A

78,000 CCS

100

N/A

N/A

12,000 CCS/9,000 LA

256

N/A

256

24,000 CCS/9,000 LA

256

256

256

36,000 CCS/13,500 LA

256

256

256

60,000 CCS/18,000 LA

100

N/A

N/A

Number of Accounts in
Delinquent Master File

1-10

\.

60475250 A

The system responds:
Ml
>
Enter:
*BA TCH, F (CR)

SYSTEM CONFIGURATION
The following procedures will build the menus, procedures and data files necessary for the installation selected by the
customer. To execute these procedures, it is necessary to log onto CCS.
Enter:
+ (CR)
USERID = $$ (CR)
REQUEST =>

Execute SC Procedure (Build' System)
The operator types:
SC
and presses (CR).
The system configuration menu is displayed as follows:
SYSTEM CONFIGURATION MENU

o
C~i

BEFORE MAKING A SELECTION FROM THIS MENU, BE SURE THE AUXILIARY DISK PACK(S) HAVE BEEN
INITIALIZED WITH THE CORRECT VOLUME LABEL OR LABELS FOR THE SYSTEM WHICH YOU WILL SELECT. ALL
DISK PACKS SHOULD BE MOUNTED AND READY.
A - 12000 ACCOUNT CCS SYSTEM (VOLUME CDDOl)
B - 24000 ACCOUNT CCS SYSTEM (V OLUME CDDOl/CDD02)
C - 36000 ACCOUNT CCS SYSTEM (VOLUME CDDOl/CDD02)
o - 78000 ACCOUNT CCS SYSTEM (V OLUME CDDOl)
E - 12000/9000 ACCOUNT CCS/LA SYSTEM (VOLUME CDDOl/CDD03)
F - 24000/9000 ACCOUNT CCS/LA SYSTEM (V OLUME CDDOl/CDD02/CDD03)
G - 36000/13500 ACCOUNT CCS/LA SYSTEM (VOLUME CDDOl/CDD02/CDD03)
H - 60000/18000 ACCOUNT CCS/LA SYSTEM (VOLUME CDDOl)
I - CLEAR CCS SYSTEM FILES FOR CUSTOMER PARAMETERIZA TION
J - CLEAR CCS/LA SYSTEM FILES FOR CUSTOMER PARAMETERIZATION
Z - EXIT
SELECTION

=

The operator types the letter to the left of the configuration required for the system being built. For example, if a 12,000
account delinquent master file will be required on the system, the operator types:

A
and presses (CR).
In this case, the system will display the following message:

*
*

THE 12000 ACCOUNT SYSTEM BUILD IS IN PROGRESS

This process will take 3-4 minutes to complete. When complete, the system will display the following message:
END QTIL
THE 12000 ACCOUNT SYSTEM BUILD IS COMPLETE

*
*
*

PROCEED WITH THE INSTALLATION TEST PROCEDURE

(,
".-/

60475250 A

1-11

The system is now ready to execute the installation test kit procedures.
If the operator selected A, B, C or D from the system configuration menu, proceed to Section 2.
If the operator selected E, F, G or H from the system configuration menu, proceed to Section 3.

.t

'--.~

I

1-12

60475250 A

'"

CCS INSTALLATION TEST KIT
DEMONSTRATION

u

tt-i$C\S··i\-·?mS·4i·i~rt,·.;atC5g.¥Mt',I.'ije!"

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•

•

2
ME

INTRODUCTION
The installation test kit system has been parameterized completely and includes a demonstration of features that are usually
customer-dependent. For example, the user area of the delinquent master records is defined to contain mother's maiden name,
date of birth, make of auto, and four payment amount and date fields. These fields are displayed on the change screen and are
used in the payment stacking and the promise-to-pay demonstrations.
The installation of the test kit is verified by a demonstration of the following procedures: daily processing, transaction replay,
promise-to-pay, payment stacking, report generator, and movement of accounts to and from history.
The daily processing procedure demonstrates the normal daily processing sequence of events. The following procedures are used
to demonstrate and verify daily processing:
"

On-line COLECT activities

•

Daily cycle procedure

•

On-demand report procedure

During the on-line activity, the following screens appear:

C)

CD

Selec tion screen

o

Borrower's name and address search screen

G)

Cosigner's name and address search screen

C)

Borrower's master screen

•

Financial data screen

o

Collector activity screen

•

Borrower's change screen

CD

Cosigner screen

•

Supervisor screen

The following COLECT functions are demonstrated during the on-line activity, which establishes the data for the transaction
file and the reports:

c,

Q

Collector, clerical, and supervisor levels of usage

o

Account accessing by automatic mode, borrower's last name, cosigner's last name, and account number

o

Scheduling of an account to be reviewed later

o

Skipping to the next queue

•

Collector nonfinancial data changing via the change screen

o

Clerical nonfinancial data changing via the change screen

G

Entering permanent comments

o

Entering action code, result code, letter code, dates, amounts, and comments

o

Creating a cosigner record

o

Generating letters to borrowers

".-

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"

I

60475250 A

2-1

e

Promise-to-pay scheduling

•

Requesting a detail list of a selected account via the supervisor screen

•

Requesting an update from the tape archives via the supervisor screen

The daily cycle procedure performs file updates, report generation of the daily reports, and generation of the daily assignment
files. During this procedure, accounts become inacti ve through the update process. These inactive accounts are moved to the
history tape archives by executing the history procedures. The inactive accounts are then reactivated and updated from the
history archive tape.
The on-demand report procedure creates the trend analysis report, write-off report, daily assignment list, account summary
list, weekly and monthly collector statistic and queue loading. These reports together with the reports generated during the
daily cycle procedure are used to verify the installation of CCS by comparing the results with the reports in the report section
of this manual. The reports match if the daily processing procedure has been followed exactly.
The transaction replay procedure demonstrates the ability to restore the system to its original state in the event that a
catastrophic system failure should occur. Transaction replay provides the capability of replaying the transactions of collectors,
clerks, and supervisors made prior to a failure against a backup disk system. The reports created during this procedure can be
verified by comparing these reports with the reports created during the daily processing procedure.
The promise-to-pay demonstration exercises the logic involved with a promise-to-pay that has been kept and a promise-to-pay
that has been broken using collector input of the actual promise-to-pay and the financial update procedure.
The payment stacking procedure is an example of what can be established by the user in the customer-defined user area. The
installation test kit has been defined to update and stack payments made to accounts in historical sequence using the financial
update procedure. This procedure verifies the updating of the user area.
The report generator procedure provides the user with the ability to generate general reports based on data in the delinquent
master file. This demonstration creates a program that already exists as an on-demand report. After the report is created by
the report generator, it can be verified with the output from the summary account list created during the daily processing
demonstration.
The entire test kit demonstration takes approximately two hours. Care must be taken to follow the procedures exactly. If a
mistake is made, it appears in the activity reports produced and not in the installation test kit output examples. More
catastrophic deviations (for example, executing procedures out of sequence) require restarting the entire installation test kit
from the beginning using the backup packs. These packs must be copied as described in the CCS test kit instructions.

CCS DEMONSTRATION

MATERIA~

This installation test kit consists of CCS released material and is used for product demonstration. Material necessary to
execute the installation test procedures is provided with the test kit (table 2-1).
In addition, two scratch tapes must be available to complete the demonstration. The reports produced by these procedures will
be identical to those contained in appendix B.
After all of the installation test kit procedures have been executed, the system is ready for customer parameterization.

TABLE 2-1. CCS MATERIAL LIST
Tapes For Product Demonstration
UPDATE test - Reactivate from SUMHIST
UPDATE test - Reactivate inactive accounts
UPDATE 400 - Nonfinancial update
UPDATE 500 - Financial update promise-to-pay
UPDATE 500 - Financial update payment stack

2-2

60475250 A

CCS REPORT DESCRIPTION

u

Table 2-2 describes each report, in sequence, produced by the installation test kit. Areas of special interest are noted. The
report output from installation test kit processing matches the report output examples in appendix B when all procedure steps
are followed.

CCS PARAMETERIZATION
The following paragraphs describe the liberties taken in the parameterization of the installation test kit. They are intended to
be representative of the parameterization capabilities that exist in CCS.

INSTALLATION TEST KIT PARAMETERIZATION
The following are descriptions of the parameterization of the activity verification table, the decision table, and the utility file.

ACTIVITY VERIFICATION TABLE
The activity verification table lists the various possible action codes with result codes and associated COLECT reactions. (The
action and result codes, Al through A4 and RI through R4, are samples only.) Supervisor review (SR), busy (BZ), and
promise-to-pay (PP) codes are included in a standard installation.

TABLE 2-2.

CCS INSTALLATION TEST KIT REPORT DESCRIPTIONS

Number

o
G

Description

B-DC-RPTl

Shows file space audit report.

B-RP-RPTl

The delinquent trend analysis shows the movement of the dollar value of accounts
within aging groups by queue. All of the accounts in this test delinquent master are
from 1977.

B-RP-RPT2

Same as B-RP-RPT1 however,

B-RP-RPT3

The eligible for write-off reports show summary information for all accounts that are
eligible for write-off. The report is printed by queue assigned account type.

B-RP-RPT4

The daily assignment report shows summary information on accounts within queues.
report is produced showing all accounts.

B-RP-RPT5

The account summary list shows a one-line entry for all accounts in the delinquent
master. There are 90 accounts in this demo system.

B-RP-RPT6

The weekly collector statistics report contains no information because no collector
activity has taken place.

B-RP-RPT7

The monthly collector statistics report is the same as B-RP-RPT6.

B-RP-RPTl6

Queue loading
days.

B-DC-RPT2

The collector changes to accounts show changes made to accounts through the change
screen by collector. The time usage report shows start and stop time and actions
taken per collector. The collector statistics report summarizes the number of times
the collectors use the action and result codes. These reports reflect on-line COLECT
activity in the daily processing demonstration.

B-DC-RPT3

Shows letters that are generated as a result of promise-to-pay entries made.

B-DC-RPT4

The activity block report shows status of the overflow activity file.

B-DC-RPT5

The daily master file update report shows the results of the complete update. Note
the four accounts that are inactive due to release, write-off or satisfy. These
accounts are eligible for movement to history.

B-DC-RPT6

The delinquent record content report shows the accounts that are inactive due to the
complete update.

60475250 A

re~ort

re~ort

is by product rather than queue.

This

is a summary of the number of accounts per queue for six working

2-3

TABLE 2-2.

CCS INSTALLATION TEST KIT REPORT DESCRIPTIONS (Contd)
Description

Number
B-DC-RPT7

The delinquent record content report is the result of the DL supervisor function.
This function requests a detailed listing for the account of Craig G. Smith.

B-DC-RPT8

Shows an update from history in the account of Margaut M. Sehuquiest.

B-HS-RPTl

The account movement to history report is a summary list of inactive account that
moved to history.

B-RP-RPT8

The delinquent trend analysis is similar to B-RP-RPTl however, account totals have
increased due to the addition of 23 new accounts from update.

B-RP-RPT9

The delinquent trend analysis is similar to B-RP-RPT2 however, account totals have
increased due to the addition of 23 new accounts from update.

B-RP-RPTlO

The eligible for write-off report no longer shows accounts that were moved to history.

B-RP-RPT12

The account summary list report is the same as B-RP-RPT5 however, the promise-to-pay
data entered in section 1 now appears in the account of Winston A. Martindale and
Edward Morgan.

B-RP-RPT13

The weekly collector statistics report shows the on-line activity entered to date for
.
the week.

B-RP-RPTl4

The monthly collector
the month.

8-DC-RPT9

The daily master file update report shows three accounts, which have been added to the
delinquent master. Two of these accounts have been previously moved to history and
are on the B-HS-RPTl report.

8-DC-RPTlO

The daily master file update report for 4xx codes, also known as nonfinancial update •.
Two accounts have been updated with new business names and phone numbers.

8-DC-RPTll

The active accounts updated from history show accounts that have been updated from
tape archives, as a result of' a supervisor entered UH (update history) function.

8-RP-RPTll

The daily assignment for queue shows current queue assignments for ten accounts.
default parameter of 5 in the DALTrecord of UTIFIL may also be used.

8-HS-RPT2

The reports show accounts that have been updated from history archives (tape).

8-DC-RPT12

The collector changes to the accounts report is run following transaction replay. The
collector changes, time usage and collector statistics reports are identical to those
appearing in 8-DC-RPT2.

8-DC-RPTl3

The example of letters produced following transaction replay is identical to B-DC-RPT3.

8-DC-RPT14

The activity block report, produced following transaction replay, is identical to
8-DC-RPT4.

B-DC-RPT15

Daily master file update indicates one account was updated.
promise-to-pay routine.

B-DC-RPTl6

The daily master file update report for 5xx codes is a financial update. One account
is updated with financial information to the customer-defined user area of the
delinquent master file. This update is not part of the standard system and, if it is
utilized, it must be customer-defined.

8-RG-RPGl

The report generator data name list shows the data names available to the report
generator. Items are referenced 1n the root area of the delinquent master. This data
names list is customized to include data elements from the user area of the master
fi 1e.

8-RG-RPG2

The RG summary account list report is essentially a duplicate of the account summary
list report B-RP-RPT5. The differences include the promise-to-pay data on four
accounts and the absence of next contact date and review code.

2-4

statisti~s

(r-

report shows the on-line activity entered to date for

\.

The

This is part of the

60475250 A

/

~.

Possible action and result codes are as follows:

o

The RL under the AI-BZ combination automatically reschedules the account for review x accounts later, where x is
defined in the OLPM parameter in the utility file.

o

The NC under the AI-R3 combination indicates no change in the next contact date.

•

The L under the A4-R4 combination requires a letter to be sent and the C under the A3-Rl combination requires a
comment to be entered by the operator.

•

The 02 under the A3-R3 combination causes the next contact date to be automatically incremented by two days.

e

The DP under the A4-PP combination causes the next contact date, resulting from a promise-to-pay, to be incremented
by the number of days contained in the OLPM parameter of the utility file. For example, if a promise-to-pay is made
for 10/15/78, the promise-to-pay will not be considered broken unless a payment has not been received by 10/17/78.
(See OLPM parameter description.)

o

The NA under the A3-PP combination indicates that those two codes are not compatible.

DECISION TABLE
The decision table is used as part of the daily assignment process to assign accounts to queues and priority of accounts within
queues.
The decision table used with the installation test kit makes queue assignments based on the amount delinquent field within the
delinquent master. Accounts with amount delinquent less that $200 are assigned to queue 0001; between $200 and $300, to
queue 0002; between $300-$400 to queue 0003; and over $400, queue 0004.
NOTE
Only the six most significant digits of a dollar amount are examined to determine queue assignment. All dollar
amounts are nine digits in length. The amount of 0000303.00 has only 000030 examined. The greater than test
in the decision table results in that account being assigned to queue 0002, since the dollar amount was not
greater than 000030. This appears in the case of the account of James P. Graham.

o

Priority of accounts within queue are based on the status of promise-to-pay activity. All accounts are assigned a priority of
2000 unless the promise-to-pay flag within the delinquent master shows a broken condition. These account are assigned a
priority of 9000.
.

UTILITY FILE
The utility file contains parameters that are used throughout the system to control a variety of functions. Each type of
parameter is identified by the first four characters of each line. The utility file parameters used in the installation test kit are
as follows:
/"-"

V

('

-

a

HDRl, HDR2, HDR3 - These are the system report headings that are used on all reports. Usually, the customer name
appears here.

G

RSWI - The parameters contained in this line (ROlO, 5015, v,u05) represent the number of days that an inactive account
(released, satisfied or written-off) remains active on the delinquent master before being written to history.

0

ACTC, REsC - These parameters are generated by the process that creates the activity verification table. It is a list
of valid action and result codes.

G

sALC - These are the salutation codes permitted within the system.

13

DAL T - This parameter controls the default number of account to print within each queue while generating a daily
assignment list.

0

sMTH - This parameter controls the number of months an inactive account may remain in history (sUMHIsT) before
being purged (similar to RSWl).

0

TMTH - This parameter controls the number of months an inactive account remains in tape archives before being
purged (similar to sMTH).

\

~/)

l>

60475250 A

2-5

•

UPDY - This is the number of days before acceptance of nonfinancial changes on the complete update tape (value of
999 denotes that nonfinancial changes are not accepted).

•

OLPM -This parameter has four parameters embedded in it. Parameter RL06 controls the number of accounts later
that an account reappears as a result of a review later collector entry. Parameter P02 controls the number of days
delay added to the promise-to-pay date for the next contact date. Parameter C31 controls the maximum number of
days in the future that the collector may schedule an account for next contact. Parameter NA .controls the function of
a NA (no answer) result code. If this parameter is NAY, the NA result code will function the same as the RL (review
later) result code. If this parameter in NAN, the NA result code will be treated as any other result code. For these
procedures, this parameter 'has been defined as NAN.

o

LTRF - This parameter controls the printing of either a 15 or 16 digit account number and contains information printed
in the closing of the collection letters. These are customer-defined.

•

LTRl, LTR2 - These parameters contain the valid letter numbers and are generated during the letter creation routines.

•

RPTG - This parameter is used by the report generator system to determine what number the next user-generated
report will be if that report program is to be saved. These are generated by the report generator procedures.

e

Collector 10 parameters 0001, 0002, 0003, and 0004 identify valid collector log-ons, the queues they are authorized
automatic access to and the access mode (clerical, collector, and supervisor).

\

CCS TEST t(IT INSTALLATION INSTRUCTIONS
"

DAILY PROCESSING DEMONSTRATION
The objective of this section is to demonstrate the normal daily processing sequence of events, from both the operator and
collector point of view.
Controlled on-line collector activity against selected accounts is performed and the results (letters, collector statistics, etc.)
are available for review.
A complete update takes place causing several accounts to become inactive and migrate to history. An additional update
reactivates those accounts.
On-demand reporting further demonstrates the various reporting features.
The status of the system before continuing is as follows:

o

Test kit installation is complete.

C

The system is autoloaded with 11/01/77.

e

The operator is logged in at the master console under CCS20.

"

All volumes are ready and mounted.
NOTE
Unless otherwise instructed, use carriage return (CR) in response to system prompts.

Daily Cycle Menu - Selection M
Using the DC menu, execute selecticn M to create the daily assignment files. Accounts must be assigned to queues before any
other activity. The test kit decision table makes assignments based on past due amounts. The output will match report number
B-DC-RPTI.

Report Menu - Sele,ctions C, D, E, F, G, H, I, J, and M
Using the RP menu, run the selections shown in table 2-3.
Use any terminal other than the master console (if possible) for on-line COLECT activites.

2-6

60475250 A

c)
(

.

\

'.J

I

TABLE 2-3.

CCS REPORT MENU DEMONSTRATION SELECTIONS
Output to Match

Selection

Comments

C

Trend analysis-calculate age, enter system date (110177) to
prompt for date, carriage return to all other prompts.

N/A

D

Trend analysis report printed by queue.

B-RP-RPTl

E

Trend analysis report printed by product.

B-RP-RPT2

F

Eligible/actual write-off report.
response to prompts:

Use the following in

I

B-RP-RPT3

Response
report

1 (eligible for write-off)

as-of-date

110177

days delinquent =

120

print

2 (print the report by queue assigned
account type)

sUbtotals

Yes

G

Daily assignment report.

Use ALL to prompt.

H

Summary account list.

B-RP-RPT5

I

Weekly collector statistics, carriage return to zero
weekly counts.

B-RP-RPT6

J

Monthly collector statistics, carriage return to clear
monthly collector counts.

B-RP-RPT7

r~

Queue loading report.

B-RP-RPT16

B-RP-RPT4

Log into COLECT by using a blank user 10, and select NEWS option 2 or 3. Enter collector 10 0001 and perform the following
activities.

(-

~

.........-/

oisEla:z:/Ke:z:board

Comments

A (CR)

Select au tomatic mode. Master screen for the account of Winston A. Martindale appears •

DC (CR)

Bring in change screen.

13,MILLER (CR)

Change mother's maiden name to Miller.

15,FORo (CR)

Change make of auto to Ford.

Al,PP (CR)

Promise-to-pay made.

111577,100.00 (CR)

Promise-to-pay date and amount.

OK (CR)

Response to verification request.

H,02,1l0177 ,100 (CR)

Request letter 02 to be sent to home address with date and amount.

OK (CR)

Response to verification request.

NA (CR)

Next account in automatic queue sequence. Master screen for Edward Morgan appears.

/

(,
'-

.-~

...

,/

Li

60475250 C

2-7

(
Comments

Display/Keyboard
DC (CR)

Bring in change screen.

5,9997772222 (CR)

Change phone number.

14,011847 (CR)

Change date of birth.

A2,PP (CR)

Promise-to-pay made.

111577 ,10.00 (CR)

Promise-to-pay date and amount.

OK (CR)

Response to verification request.

OS (CR)

Bring in selection screen.

E (CR)

Exit COLE CT.

1.....

Log into COLECT and select a NEWS option. Enter collector 10 0002 and perform the following activities.
Display/Keyboard

. Comments

A (CR)

Select automatic mode. Master screen for James P. Graham appears.

P 1,PERMANENT
COMMENT 1 (CR)

Enter permanent comment 1.

P2,PERMANENT
COMMENT 2 (CR)

Enter permanent comment 2.

P3,PERMANENT
COMMENT 3 (CR)

Enter permanent comment 3.

DA (CR)

Display activity screen with permanent comments.

A2,R2,L

Enter action/result code combination and request that letter be sent.

B,Ol (CR)

Send letter 01 to business address - no collector entered date or amount.

OK (CR)

Response to verification request.

(CR)

System calculates next contact date.

DA

Display last activity entered.

NQ (CR)

Attempt to skip to next queue but none exists. COLECT exits automatically.
NOTE

UTIFIL parameters for collector 0002 show authorization for queue 0002 only.
Log into COLECT and select a NEWS option. Enter collector 10 0003 and perform the following activities (as a supervisor).
Display/Keyboard

Comments

A (CR)

Select automatic mode. Master screen for Craig G. Smith appears.

SS (CR)

Bring in supervisor screen.

1,0004 (CR)

Change queue assignment for this account from 0003 to 0004.

DL (CR)

Request a detail list of this account to be printed later.

NA (CR)

Bring in next account in queue. Master screen for Major Wine and Liquor Store appears.

A3,R1 (CR)

Enter action/result code combination that requires comment only.
verification table.)

WILLING TO PAY (CR)

Enter comment.

NQ (CR)

Attempt to skip to next queue but none exists, COLECT exits automatically.

2-8

(See action/result code

60475250 A

/

~~

(_

Log into COLECT and select a NEWS option. Enter collector ID 0004 and perform the following activities as a clerical (access
to change screens only).
Comments

Display/Keyboard
A (CR)

Select automatic mode. Change screen for David Radin appears.

3,LA JOLLA,CA (CR)

Change city state.

DS (CR)

Go to selection screen.

E (CR)

Exit COLECT.

From the master console, log on with a CCS20 user ID and save the transaction file, TRANFL, for later use in transaction
replay.
Label a scratch tape TRANFL SA VE and mount it (with write ring) on unit O.
Execute the following under UTIL:
READY>LlST
FN =TRANFL
VL
M
L
=TAPEO
F
=U

=

(CR)
(CR)
(CR)
(CR)
(CR)

Daily Cycle Menu - Selections L, A, B, C, 0, G, H, I, and M
Using the DC menu, run the selections shown in table 2-4.

TABLE 2-4. CCS DAILY CYCLE MENU DEMONSTRATION SELECTIONS

()

Convnents

Selection

Output to Match

L

Sort transaction file in proper order for collector reports.

NIA

A

Daily collector activities reports. Collector changes to
accounts, time usage, collector statistics. Carriage return
to zero counts. Compare reports with entries made during
on-line activity.

B-DC-RPT2

B

Print requested letters.

B-DC-RPT3

C

Add collector activities to the activity file.

B-DC-RPT4

D

Process complete update tape from AIR system. This update
releases four accounts from active status to show history
processing. In addition, one account is reactivated from
the on-line history file SUMHIST (tape entitled 'UPDATE
TEST - REACTIVATE FROM SUMHIST).

B-DC-RPTS

G

Delinquent record content report inactive accounts. These
accounts are eligible for movement to history.

B-DC-RPT6

H

Delinquent record contents report supervisor requests. This
report is a result of the DL action.

B-DC-RPT7

Update accounts from history. The account of Margaut M.
Sehuquiest that was added during the update process was found
to have been previously delinquent and is updated from the
SUMHIST on-line history file.

B-DC-RPTB

Create daily assignment files for records that have been
added to the delinquent master.

NIA

M

60475250 A

(Respond YES to print all letters.)

2-9

History Menu - Selection A
Label a scratch tape '11/01/77 HISTORY' and mount (with write ring) it on unit O.
Using a HS menu, execute selection A to transfer the inactive account to history files. The four accounts that become inactive
as a result of the update process are moved to the history files. The output will match number B-HS-RPTl.

\

HISTORY DEMONSTRATION

Report Menu - Selections C, 0, E, F, H, I, and J
Reset the system date to 12/01/77 by performing the following procedures:
Log off CCS by responding EX to the system prompt.
Perform a manual interrupt.
The system responds:
MI

(

~,

\.

Enter:
DATE (CR)
The system responds:
ENTER DATE/TIME

MMDDYYHHMM

Enter:

i----",

120177hhmm
The system responds:

~

....... -

~/

DATE: dd mon yy TIME: hhmm:ss
Log on at the master console with a CCS20 user 10.
Using the RP menu, run the selections shown in table 2-5.

Daily Cycle Menu - Selections D, E, I, and M

(,-~

''''-.-'

Reset the system date to 12/15/77.

\,

2-10 '

60475250 A

Log on at the master console with a CCS20 user ID.
Using the DC menu, run the selections shown in table 2-6.

/
I
\ ....... .--//

TABLE 2-5.

CCS POST HISTORY REPORT MENU SELECTIONS

Selection

Comments

Output to Match

C

Trend analysis-calculate age, enter system date (120177) to
prompt for date, carriage return to all other prompts.

N/A

D

Trend analysis by queue.

B-RP-RPT8

E

Trend analysis by product.

B-RP-RPT9

F

Eligible/actual write-off report.
responses to prompts:
Prompt

c-·,-)

report

1 (eligible for write-off)

=

days delinquent
print

=

subtotals

B-RP-RPTlO

Response

=

as-of-date

Use the following

120177

=

-

120
2 (print the report by queue assigned
account type)

=

Yes

H

Summary account list report.

B-RP-RPT12

I

Weekly collector statistics report, carriage return to zero
weekly counts.

B-RP-RPTl3

J

Monthly collector statistics report, carriage return to
clear counts.

B-RP-RPTl4

TABLE 2-6.
Selection

I.

CCS POST HISTORY DAILY CYCLE MENU SELECTIONS
Conments

Output to Match

D

Complete update tape from A/R system. The effect of this
update is to reactivate three of the four accounts that went
to history files (tape entitled UPDATE TEST - REACTIVATE
INACTIVE ACCOUNTS).

B-DC-RPT9

E

Process 400 series - nonfinancial update tape. The effect
of this update is to change selected fields within specific
accounts (tape entitled UPDATE 400 - NONFINANCIAL UPDATE).

B-DC-RPTlO

I

Update accounts from history.

B-DC-RPTll

M

Create daily assignment files.

N/A

,-"-..

(
~ .. '

60475250 C

2-11

Report Menu - Selection G
Using the RP menu, run the selection shown in table 2-7.
Use a terminal other than the master console and log into COLECT, and select a NEWS option.
Enter collector 10 0003 (supervisor) and perform the following functions to reactivate accounts from the history tape archives.
Display/Keyboard

Comments

B,ALEXANDER (CR)

Name search for Alexander.

1 (CR)

Select from displayed list.

OF (CR)

Bring in financial screen, note date to history entry.

55 (CR)

Bring in supervisor screen.

UH (CR)

Request update from history tape archives.

OS (CR)

Return to selection screen.

B,O'LOUGHLIN (CR)

Name search for O'Loughlin.

1 (CR)

Select from displayed list.

OF (CR)

Bring in financial screen note date to history entry.

55 (CR)

Bring in supervisor screen.

UH (CR)

Request update from history tape archives.

OS (CR)

Return to selection screen.

E (CR)

Exit.

History Menu - Selection B
Log onto the master console with a CCS20 user 10.
Mount tape labeled 11/01/77 HISTORY on unit O.
Using the HS menu, execute selection B from the history menu to update accounts in the tape archives. The output will match
report number B-HS-RPT2.

TRANSACTION REPLAY DEMONSTRATION
In the event of a system failure where the transaction file (TRANFL) is recoverable, transactions can be replayed against the
master file on backup disk packs, thereby restoring the system to its original condition.
A second backup transaction file (TRNBCK) is also provided with the system. The daily transactions are logged into this file, as
well as TRANFL. This file is optional and may be deleted by the customer.
The status of the system before continuing should be as follows:
•

The backup disk packs should be ready and mounted.

•

The system date is reset to 11/01/77.

TABLE 2-7.
Selection
G

2-12

CCS POST ASSIGNMENT REPORT MENU SELECTIONS
Comments

Daily assignment report. Respond 010 to prompt for number
of accounts to print. The default value of 5 in the DALT
record in UTIFIL may also be used.

Output to Match
B-RP-RPTll

60475250 A

~)

•

The tape labeled TRANFL SA VE is mounted on unit O.

•

The operator has logged in at master console under CCS20.

Clear the transaction file under UTIL by executing the following:
READY
FN ::;
VL ::;
READY
FN ::;
VL ::;

> CLEAR
> TRANFL
>
> CLEAR
> TRNBCK
>

(CR)
(CR)
(CR)
(CR)
(CR)
(CR)

Restore the transaction file from tape by executing the following:
READY
FN ::;
VL ::;
I ::;

>
>
>
>
>

M::;

LOAD
TRANFL
TAPEO

Rewind tape on unit
READY
FN ::;
VL ::;
I::;

>
>
>
>
>
>

M::;
READY

(CR)
(CR)
(CR)
(CR)
(CR)

o.

LOAD
TRNBCK
TAPEO
EX

(CR)
(CR)
(CR)
(CR)
(CR)
(CR)

Run the following transaction replay:
REQUEST::; > TRNPL Y
The system responds:

C)

TOTAL
TOT AL
TOTAL
TOTAL

ACTIVITIES UPDATED
CHANGES UPDATED
::;
OTHER RECORDS
::;
NOT UPDATED

::; 4
9
0

0
NOTE

The system has been restored onto the backup disk packs. Since processing will be continued on these packs,
they should be relabeled as master packs, and the original master packs should be relabeled as backup packs.

Daily Cycle Menu - Selections L, M, A, 8, and C
Using the DC menu, run the selections shown in table 2-8.

COLECT FUNCTIONS DEMONSTRATION
COLECT functions perform controlled activity on selected accounts. They ensure that all available functions in COLECT and
the CCS reference manual perform as expected.

TABLE 2-8.

CCS DAILY CYCLE MENU SELECTIONS AFTER TRANSACTION REPLAY
Output to Match

Se 1ecti on

Conrnents

L

Sort the transaction file in proper order for collector report.

N/A

M

Create the daily assignment file.

N/A

A

Daily collector activity reports, carriage return to zero counts.

B-DC-RPT12

B

Print requested letters.

C

Add collector activities to activity file.

60475250 A

(Respond ALL to print all 1etters. )

B-DC-RPT13
B-DC-RPT14

2-13

The status of the system before continuing should be as follows:
•

The system date remains 11/01/77.

•

Use terminal, other that the master console, if possible.

To demonstrate collector activity, log into COLECT, select a news option, and perform the following activities:
Display/Keyboard

Comments

Log in with collector
id = 0001

Collector 0001 has automatic access to queues 0001 and 0002.

A (CR)

Select automatic. Master screen for George Bailey appears.

RL (CR)

Review later. Utility file parameter OLPM shows RL value as 06; therefore, this account
reappears six accounts from now.
Master screen for William Hunt appears.

OF (CR)

Display financial screen.

Al,R4 (CR)

Action/result code combination requires a letter to be sent.

H,91,110177 ,200 (CR)

Entry of invalid letter number - System responds with IN V ALID LETTER CODE,REENTER
ADDRESSEE,LETTER CODE,LETTER DA TE,LETTER AMOUNT

H,01,110177,200 (CR)

Send letter 01 to home address with date and amount.

OK (CR)

Respond to verification prompt.

CS (CR)

No cosigner exists for this account. The cosigner screen will be displayed with blank cosigner
data.

1,JOHNS,PHILLIP (CR)

Enter name of relative to cosigner.

6,6664231774 (CR)

Enter telephone number of cosigner.

(CR)

Return to master screen.

CS (CR)

Return to cosigner screen and verify name and telephone number of new cosigner.

NA (CR)

Next account, master screen for Glenn Friedman appears.

PI, PERMANENT
COMMENT 1 (CR)

Enter permanent comment 1.

NA (CR)

Next account, master screen for Alma M. Broom appears.

P2,PERMANENT
COMMENT 2 (CR)

Enter permanent comment 2.

NA (CR)

Next account, master screen for Lorraine A. Trippi appears.

P3,PERMANENT
COMMENT 3 (CR)

Enter permanent comment 3.

NA (CR)

Next account, master screen for Lewis W. Randall appears.

A2,R2 (CR)

Action/result code combination accepts a new next contact date from the collector or adds one
to the current date if a date is not entered.

111577 (CR)

Enter a next contact date of 11/15/77.

(CR)

Master screen for Randall indicates next contact date of 11/15/77.

NA(CR)

Master screen for William R. Prezioso appears.

NA (CR)

Next account, master screen for George Bailey appears, result of the RL function entered at the
beginning of this demonstration.

(-'
",

2-14

,.-I

60475250 A

I

" .~

(~-"'\
\.,

U

NQ (CR)

Next queue, master screen for Frederic H. Hawkins appears.

OA (CR)

Other account, master screen for Cornelius Eleary appears. This function is useful when an
account owner has multiple accounts.

os (CR)

Display selection screen.

E (CR)

Exit COLECT and log off.

To demonstrate clerical activity, log in with collector 10 0004 and perform the following activities:

o isplay/Keyb oard
Log in with collector
100004

Collector 0004 is defined as a clerical, permitted access to change screens only in
queue 0004.

B,FLAMHOL TZ (CR)

Name search for Carl Flamholtz.

1 (CR)

Select from a displayed list. Change screen for Flamholtz appears.

In

Ol,APT

( r--',

v

Comments

(CR)

Change address 1.

02,SECOND STREET (CR)

Change address 2.

OS (CR)

Display selection screen.

N,0397288631234567
(CR)

Select account by account search. Change screen for Carl Flamholtz appears.

4,54321 (CR)

Change zip code.

OS (CR)

Display selection screen.

C,STEINMAN (CR)

Cosigner name search for Steinman.

C (CR)

Indicate selection correct. Master screen for Carl Flamholtz appears.

CS (CR)

Display cosigner screen.

11,4444 8 th STR EET (CR)

Change street name on cosigner screen.

12,SAN DIEGO,CA (CR)

Change city name.

OS (CR)

Display selection screen.

N,0397288631234567 (CR)

Account number search for Carl Flamholtz.

CS (CR)

Cosigner screen appears.

NA (CR)

Next account, change screen for David Radin appears, is first account in assigned queue 0004.

OS (CR)

Display selection screen.

E (CR)

Exit and log off.

,

Supervisor on-line COLECT activity is identical with normal collector activity with the following exceptions:

o

Access to supervisor change screen.

e

DL function that requests a detailed list for a specific account to be printed.

o

UH function that requests an account in the tape history archives be reactivated to an active status (demonstrated in
the history demonstration).

PROMISE-TO-PAY LOGIC DEMONSTRATION
The promise-to-pay logic states that once a promise-to-pay is received on an account with a commitment date and amount, that
account is flagged as having a pending promise-to-pay. If no payment is received by the promise-to-pay date, or if the payment
is less than the promised amount, the promise is considered broken. In all other cases it is considered kept.

L)
C/

60475250 A

2-15

The system reaction to broken or kept promises to pay is a customer-defined option and requires parameterization of both the
decision table and DACRTE program.
The effect of a broken promise-to-pay, in this test kit, is to assign the highest priority to the account so that during the daily
assignment process (selection M of the daily menu) the account appears at the top of its queue.

/
I

To accomplish this demonstration a promise-to-pay is entered into two separate accounts, both with the same commitrnent
date. A payment satisfying the promise is posted against one account but not the other. The daily assignment process assigns a
higher priority to the account with the broken promise.
The system date remains 11/01/77.
Create the promise-to-pay from the collector terminal by performing the following activities:
Log into COLECT and select a NEWS option.
Display/Keyboard
Log in with collector

Comments
Supervisor with automatic access to queue 0003.

10 0003

A (CR)

Automatic mode, master screen for Craig B. Smith appears.

A2,PP (CR)

Promise-to-pay received from owner.

1115,25 (CR)

Promise-to-pay by date and promised amount.

i-'

I

OK (CR)

Response to verification prompt.

OF (CR)

Display financial screen, note promise-to-pay fields:

'.

FLAG = Y
MADE = 11/01/77
BY DATE = 11/15/77
AMT = 25.00
OS

Display selection screen.

B,MAJOR'S

Name search for Major's Wine and Liquor Store.

1

Select from a displayed list. The master screen for Major's VoJine and Liquor Store appears.

A2,PP (CR)

Promise-to-pay received from owner.

1115,35 (CR)

Promise-to-pay by date and promised amount.

OK (CR)

Response to verification prompt.

OF (CR)

Display financial screen note promise-to-pay fields:
FLAG = Y
MADE = 11/01/77
BY DATE = 11/15/77
AMT = 35.00

OS

Display selection screen.

E

Exit COLECT.

To execute a financial update from the master console, perform the following activities:

o isplay/Keyb oard

Comments

Change system date'
to 111777

Set system date to date past commitment date. Log on the master console with a CCS20
user 10.

Selection F of daily
cycle menu

Perform a financial update using the tape entitled UPDATE 500 - FINANCIAL UPDATE
PROMISE TO PAY. Tape is mounted on unit O. This posts a payment of $25 dated 11/15/77 against
the account of Craig B. Smith. The report produced will match B-DC-RPT15.

Selection M of daily
cycle menu

Create new daily assignments based on financial update.

2-16

60475250 A

~''''

'

Log into COLECT from the collector console, select a NEWS option, and perform the following activities:

,,~'.

(

Display /Keyb oard

\'"

Log in with collector

Comments
Supervisor with access to queue 0003.

10 0003

A (CR)

Automatic, master screen for Major's Wine and Liquor Store appears.

OF (CR)

Display financial screen, note promise-to-pay fields:
FLAG = B
MADE = 11/01/77
BY DATE = 11/1S/77
AMT = 3S.00
This account had a broken promise and was assigned a priority of 9000, which forced it to the top
of the queue.

r-"·

(

NA (CR)

Next account, master screen for Craig B. Smith appears.

OF (CR)

Display financial screen. note promise-to-pay fields:
FLAG = K
MADE = 11/01/77
BY DATE = 11/1S/77
AMT = 2S.00

,

"'--)

This account was formerly at the top of this queue. The kept promise-to-pay lowered its priority.
OS (CR)

Display selection screen.

E (CR)

Exit and log off.

PAYMENT STACKING DEMONSTRATION

o

Payment stacking is the process by which payments made on accounts are kept in the user area of the delinquent master file in
a historical sequence. These payments are displayed on the financial screen with the most current payment at the beginning of
the list, the oldest payment at the bottom of the list.
This is a customer-defined option and requires customization of CCSPYT, UPDSOO and SCRNFILE.
The user area of the delinquent master of the test kit is modified with files for the amount and date of the last four payments.
These fields are displayed on the financial screen under the heading PAYMENT HISTORY.
The test delinquent master contains one payment in the account of James P. Graham. A financial update is run, which posts
three additional payments against the account and the payments stacked by date.
The status of the system before continuing should be as follows:
.,

The system date is set to 11/01/77.

o

The financial update tape entitled UPDATE SOO - FINANICAL UPDATE PAYMENT STACK is mounted on unit O.

To verify the current payment history, log into COLECT from the collector console, select a NEWS option, and perform the
following activities:
Display/Keyb oard

(

'---"

,

Comments

Log in with collector
id = 0003

Supervisor logged in.

B,GRAHAM (CR)

Name search from selection screen for James P. Graham.

1 (CR)

Select Graham from displayed list.

OF (CR)

Display financial screen, note entry under financial history heading shows two payments: $110
on 10/15/77 and $55 on 10/01/77.

60475250 A

2-17

os (CR)

Bring in selection screen.

E (CR)

Exit and log off.

Log on the master console with a CCS20 user 10.
Using the DC menu, execute the F selection to update the financial printed review report. The output will match report
number B-DC-RPT16.
To review the update results, log into COLECT from the collector console, select a NEWS option, and perform the following
activities:
Display/Keyboard
Log in with collector

Comments
Supervisor logged in.

10 0003

B,GRAHAM (CR)

Name search for James P. Graham.

1 (CR)

Select from list.

OF (CR)

Display financial screen; three payments have been added. The payments are displayed with the
most current appearing first.

OS (CR)

Display selection screen.

ECR

Log off.

REPORT GENERATOR DEMONSTRATION
Selections K and L of the on-demand report menu are the customer link to the CCS report generator subsystem. This subsystem
allows the user to design, execute and retain report generator programs.
Selection K of the on-demand report menu requires the user to respond to prompts for report selection, totaling, and sorting
parameters. Selection L executes the constructed program. More detailed information is available in the CCS reference
manual and operator's guide.
Using the report generator, this demonstration creates a program, which produces a report (RG Summary Account List). Such a
report already exists on the on-demand report menu. The two reports should then be compared.
The status of the system before continuing should be as follows:
(')

The system date is set to 11/17/77.

()

*BATCH,F is initiated.

o

The collector has logged in from the master console with CCS20.

The following procedure creates the report generator summary account list:
1. Using the RP menu, execute selection K to create the report generator program.

2. The system responds:
*REPOR T GENERATOR PROGRAMS WILL BE CREATED
****OPERA TOR - (BATCH HOST MUST BE ACTI V E BEFORE PROCEEDING)
TO ACT! V ATE BATCH HOST
*
*
MI, *BA TCH,F

*

*

RESPOND: 'N' CARRIAGE RETURN - IF BATCH HOST IS NOT ACT! V E

*

*

CARRIAGE RETURN ONLY - TO CONTINUE

READY?>

**** OPERATOR - FOLLOW THE INSTRUCTIONS AS THEY APPEAR ON THE SCREEN END UTIL

2-18

60475250 A

(
(~

C)

3. Enter the following after the prompts:
PRINT DATA NAME LIST? ENTER Y OR N
>Y (CR)
SA V E GENERATED REP OR T PROGRAM? ENTER Y OR N
>N (CR)
ENTER OAT A NAMES FOR RPT (NAMEl,NAME2, (CR) OR MAX OF 3 NAMES PER LINE
ENTER REPEAT TO REENTER ALL DATA NAMES OR
ENTER C TO CONTINUE OR
ENTER A TO 'ABORT
>MACCT ,MNAM,MDLDT (CR)
NEXT
>MADLQ,MPYOF ,MQUE (CR)
NEXT
>MPPD,MPPA (CR)
NEXT
>C (CR)
ENTER SORT FIELD NAME (KEYl,A,KEY2,D (CR))
MAJOR TO MINOR A(ASCENDING) OR D(DESCENDING)
MAX OF 3 NAMES PER LINE
ENTER REPEAT TO REENTER ALL SORT FIELDS OR
ENTER C TO CONTINUE OR
ENTER A TO ABORT
>C (CR)
ENTER LEVEL BREAK NAMES (LVL1,LVL2,LVL3 (CR) OR
ENTER REPEAT TO REENTER ALL LEVEL BREAKS OR
ENTER C TO CONTINUE OR
ENTER A TO ABORT
>C (CR)
SELECT RECORDS, ENTER ALL OR (CR)
(CR)
ENTER Y IF ALL CONDITIONS MUST BE MET FOR SELECTION
ENTER N IF 1 CONDITION IS SUFFICIENT FOR SELECTION
>N (CR)
ENTER OPERATION (EQ,NE,GT ,L T ,GE,LE,RANGE (CR)) OR
ENTER REPEAT TO REENTER ALL SELECTIONS OR
ENTER C TO CONTINUE OR
ENTER A TO ABORT
>EQ (CR)
ENTER DATA NAME FOR COMPARISON (NAMEI (CR))
>MSTC (CR)
IS 2ND COMPARISON FIELD A DATA NAME? ENTER Y OR N
>N (CR)
ENTER COMPARISON VALUE (V ALUEI (CR)) OR
ENTER RANGE (V ALUEl, V ALUE2 (CR)) OR
ENTER 2ND DATA NAME (NAME2 (CR))
>ENTER 1 BLANK CHARACTER (CR)
ENTER OPERA TION(EQ,NE,GT ,L T ,GE,LE,RANGE (CR)) OR
ENTER REPEAT OR REENTER ALL SELECTIONS OR
ENTER C TO CONTINUE OR
ENTER A TO ABORT
>C (CR)
ENTER REPORT TITLE - 30 CHARACTERS MAX
RE SUMMARY ACCOUNT LIST REPORT (CR)
ENTER REPEAT TO REENTER REPORT TITLE OR
ENTER C TO CONTINUE OR
ENTER A TO ABORT
>C (CR)
4. The system responds:

* THE REPORT
* THE REPORT

GENERATOR PROGRAMS HA V E BEEN CREATED
GENERATOR PROGRAMS WILL BE BA TCHED

JOB NO.=JOOI
JOB NO.=J002
END UTIL

*
****

OPERATOR - SELECTION L MUST NOW BE RUN TO EXECUTE THE REPORT
READY?>

60475250 A

2-19

5. Run selection L on the RP menu.

CLEAR FILES - READY SYSTEM
The data files used for the installation test kit procedures must be cleared before the system may be parameterized for
customer use.
The operator must log onto the master console with a $$ user ID.
The operator types in response to system prompt
SC
and presses (CR).
The system configuration menu is displayed as follows:
SYSTEM CONFIGURATION MENU
BEFORE MAKING A SELECTION FROM THIS MENU BE SURE THE AUXILIARY DISK PACK(S) HAVE BEEN INITIALIZED
WITH THE CORRECT VOLUME LABEL OR LABELS FOR THE SYSTEM WHICH YOU WILL SELECT. ALL DISK PACKS
SHOULD BE MOUNTED AND READY.
A
B
C
D
E
F
G
H
I
J
Z

-

1200 ACCOUNT CCS SYSTEM (VOLUME CDDOl)
24000 ACCOUNT CCS SYSTEM (V OLUME CDD01/CDD02)
36000 ACCOUNT CCS SYSTEM (VOLUME CDDOl/CDD02)
78000 ACCOUNT CCS SYSTEM (V OLUME CDDOl)
12000/9000 ACCOUNT CCS/LA SYSTEM (VOLUME CDDOl/CDD03)
24000/9000 ACCOUNT CCS/LA SYSTEM (V OLUME CDDOl/CDD02/CDD03)
36000/13500 ACCOUNT CCS/LA SYSTEM (VOLUME CDDOl/CDD02/CDD03)
60000/18000 ACCOUNT CCS/LA SYSTEM (V OLUME CDDOl)
CLEAR CCS SYSTEM FILES FOR CUSTOMER PARAMETERIZATION
CLEAR CCS/LA SYSTEM FILES FOR CUSTOMER PARAMETERIZATION
EXIT

SELECTION

=>

The operator types

\

and presses (CR).
The following messages will be displayed:
A JOB WILL BE BATCHED IN THIS PROCEDURE TO PURGE THE PROGRAM LIBRARY. THE BATCH
HOST MUST BE ACTI V E BEFORE PROCEEDING. TO ACTI V ATE THE BATCH HOST, PERFORM

OPERATOR -

MI, *BA TCH,F
RESPOND:

'N' CARRIAGE RETURN - IF BATCH HOST IS NOT ACTIVE
CARRIAGE RETURN ONL Y - TO CONTINUE

READY?>
THE DATA FILES WILL BE CLEARED
THE FILES WILL BE INITIALIZED FOR START OF PARAMETERIZATION
END QTIL.
OPERATOR -

. Vv1-iEN THE SELECTION IS COMPLETE, USE THE UTILITY COMMAND 'BATS' TO CHECK THE
PROGRESS OF THE JOB NUMBERED LISTED BELOW. WHEN THE ST A "(US IS NO LONGER 'BEING
SENT', USE THE UTILITY COMMAND 'PRINT' TO PRINT THE JOB. VERIFY THE JOB COMPLETED
WITHOUT ERROR.

JOB NO. = JOOl
END UTIL
CCS SYSTEM FILES ARE READY FOR PARAMETERIZATION

2-20

60475250 A

CCS/lA INSTALLATION TEST KIT
DEMONSTRATION

3

INTRODUCTION
The installation test kit system has been parameterized completely and includes a demonstration of features that are usually
customer-dependent. For example, the user area of the delinquent master records is defined to contain mother's maiden name,
date of birth, make of auto, and four payment amount and date fields. These fields are displayed on the change screen and are
used in the payment stacking and the promise-to-pay demonstrations.
The installation of the test kit is verified by a demonstration of the following procedures: daily processing, transaction replay,
promise-to-pay, payment stacking, report generator, and movement of accounts to and from history. The Legal and Agency
verification procedures simulate 14 months of processing on ten selected "written-off" accounts from the CCS delinquent
master.
The daily processing procedures demonstrate the normal daily processing sequence of events. The following procedures are used
to demonstrate and verify the daily processing process:
•

On-line COLECT activities

o

Daily cycle procedure

o

On-demand report procedure

During the on-line activity, the following screens appear:

o

o

Selection screen

.,

Borrower's name and address search screen

o

Cosigner's name and address search screen

4)

Borrower's master screen

G

Financial data screen

f.)

Collector activity screen

o

Borrower's change screen

o

Cosigner screen

o

Supervisor screen

The following COLECT functions are demonstrated during the on-line activity which establishes the data for the transaction
file and the reports:
Q

Collector, clerical, and supervisor levels of usage

Q

Account accessing by automatic mode, borrower's last name, cosigner's last name, and account number

e

Scheduling of an account to be reviewed later

G

Skipping to the next queue

o

Collector nonfinancial data changing via the change screen

G

Clerical nonfinancial data changing via the change screen

o

Entering permanent comments

o

Entering action code, result code, letter code, dates, amounts, and comments

G

Creating a cosigner record

60475250 A

3-1

•

Generating letters to borrowers

•

Promise-to-pay scheduling

•

Requesting a detail list of a selected account via the supervisor screen

•

Requesting an update from the tape archives via the supervisor screen

The daily cycle procedure performs file updates, report generation of the daily reports, and generation of the daily assignment
files. During this procedure, accounts become inactive through the update process. These inactive accounts are moved to the
history tape archives by executing the history procedures. The inactive accounts are then reactivated and updated from the
history archive tape.
The on-demand report procedure creates the trend analysis report, write-off report, daily assignment list, account summary
list, weekly and monthly collector statistics, and queue loading. These reports together with the reports generated during the
daily cycle procedure are used to verify the installation of CCS by comparing the results with the reports in the report section
of this manual. The reports match if the daily processing procedure has been followed exactly.
The transaction replay procedure demonstrates the ability to restore the system to its original state in the event that a
catastrophic system failure should occur. Transaction replay provides the capability of replaying the transactions of collectors,
clerks, and supervisors made prior to a failure against a backup disk system. The reports created during this procedure can be
verifi ed by comparing these reports with the reports created during the daily processing procedure.
The promise-to-pay demonstration exercises the logic involved with a promise-to-pay that has been kept and a promise-to-pay
that has been broken using collector input of the actual promise-to-pay and the financial update procedure.
The payment stacking procedure is an example of what can be established by the user in the customer-defined user area. The
installation test kit has been defined to update and stack payments made to accounts in historical sequence using the financial
update procedure. This procedure verifies the updating of the user area.
The mini-report generator procedure provides the user with the ability to generate general reports based on data in the
delinquent master file. This demonstration creates a program that already exists as an on-demand report. After the report is
created by the report generator, it can be verified with the output from the summary account list created during the daily
processing demonstration.
The entire test kit demonstration takes approximately three hours. Care must be taken to follow the procedures exactly. If a
mistake is made, it appears in the activity reports produced and not in the installation test kit output examples. More
catastrophic deviations (for example, executing procedures out of sequence) require restarting the entire installation test kit
from the beginning, using the backup packs. These packs must be copied as described in the CCS/LA test kit instructions.
The Legal and Agency portion of the installation test kit is divided into five sections.
•

The first section will require the user to create client file records through the maintenance menu selection.

o

The second section will execute an update against the CCS delinquent master (as it exists following the CCS portion of
the installation test kit) and will assign a written-off status to ten accounts. An extract process in the LA subsystem
will be run which will bring the written-off account into the LA delinquent master •

.,

The third section will require that the user play the part of both operator and collector. Beginning with the date
061078, financial transactions simulating both host and collector origin will be entered into the system. This will be
done for a 14 month period (the system date must be changed between transactions). The effect of these transactions
on both client and borrower records will be visible on the report output.

•

The fourth section will consist of inactivating a client record and finally purging that client from the system.

•

The fifth section will simulate transaction replay and execute those menu procedures not previously run.

CCS/LA DEMONSTRATION MATERIAL
The CCS/LA installation test kit consists of released material and is used for the installation of LA programs and product
demonstration. All. materials necessary to execute the CCS/LA installation test procedures are provided by the test kit
(table 3-1).
In addition, two scratch tapes must be available to complete demonstration. The reports produced by these procedures will be
identical to those contained in appendixes Band C.
After

3-2

th,:_~

CCS/LA installation test kit procedures have been executed, the system is ready for customer parameterization.

60475250 A

,r--I

!

TABLE 3-1.

CCS/LA MATERIAL LIST

Tapes For Product Demonstration
UPDATE TEST - Reactivate from SUMHIST
UPDATE TEST - Reactivate inactive accounts
UPDATE 400 - Nonfinancial update
UPDATE 500 - Financial update promise-to-pay
UPDATE 500 - Financial update payment stack
UPDATE

- Write-off 10 accounts

LUD500

- First financial update

LUD500

- Second financial update

CCS/LA REPORT DESCRIPTION
Table 3-2 describes each report, in sequence, produced by the installation test kit. Areas o'f special interest are noted. The
report output from installation test kit processing matches the report output examples in appendixes Band C, when all
procedure steps are followed.

CCS/LA PARAMETERIZATION

u

The following paragraphs describe the liberties taken in the parameterization of the installation test kit. They. are intended to
be representative of the parameterization capabilities that exist in CCS/LA.

INSTALLATION TEST KIT PARAMETERIZATION
The following are descriptions of the parameterization of the activity verification table, the decision table, and the utility file.

ACTIVITY VERIFICATION TABLE
The CCS activity verification table (refer to appendix C) lists the various possible action codes with result codes and associated
COLECT reactions. (The action and result codes, Al through A4 and Rl through R4, are samples only.) Supervisor review (SR),
busy (BZ), and promise to pay (PP) codes are included in a standard installation.
Possible action and result codes are as follows:

o

The RL under the AI-BZ combination automatically reschedules the account for review x accounts later, where x is
defined in the OLPM parameter in the utility file.

o

The NC under the AI-R3 combination indicates no change in the next contact date.

()

The L under the A4-R4 combination requires a letter to be sent and the C under the A3-Rl combination requires a
comment to be entered by the operator.

o

The 02 under the A3-R3 combination causes the next contact date to be automatically incremented by two days.

E.l

The DP under the A4-PP combination causes the next contact date, resulting from a promise-to-pay, to be incremented
by the number of days contained in the OLPM parameter of the utility file. For example, if a promise-to-pay is made
for 10/15/77, the promise-to-pay will not be considered broken unless a payment has not been received by 10/17/77.
(See OLPM parameter description.)

o

The NA under the A3-PP combination indicates that those two codes are not compatible.

The LA activity verification table will be a duplicate of the table used in CCS.

60475250 A

3-3

TABLE 3-2. CCS/LA INSTALLATION TEST KIT REPORT DESCRIPTIONS
Number

Description

B-DC-RPTl

Shows file space audit report.

B-RP-RPTl

The delinquent trend analysis shows the movement of ihe dollar value of accounts
within aging groups by queue. All of the accounts in this test delinquent master are
from 1977.

B-RP-RPT2

Same as B-RP-RPT1; however, report is by product rather than queue.

B-RP-RPT3

The eligible for write-off reports show summary information for all accounts that are
eligible for write-off. The report is printed by queue assigned account type.

B-RP-RPT4

The daily assignment report shows summary information on accounts within queues.
This report is produced showing all accounts.

B-RP-RPT5

The account summary list shows a one-line entry for all accounts in the delinquent
master. There are 90 accounts in this demo system.

B-RP-RPT6

The weekly collector statistics report contains no information because no collector
activity has taken place.

B-RP-RPT7

The monthly collector statistics report is the same as B-RP-RPT6.

B-RP-RPTl6

The queue loading report is a summary of the number of accounts per queue for six
working days.

B-DC-RPT2

The collector changes to accounts show changes made to accounts through the change
screen by collector. The time usage report shows start and stop time and actions
taken per collector. The collector statistics report summarizes the number of times
the collectors use the action and result codes. These reports reflect changes made
during the on-line COLECT activity in the daily processing demonstration.

B-DC-RPT3

Shows letters that are generated as a result of promise-to-pay entries made.

B-DC-RPT4

The activity block report shows status of the overflow activity file.

B-DC-RPT5

The daily master file update report shows the results of the complete update. Note
the four accounts that are inactive due to release, write-off or satisfy. These
accounts are eligible for movement to history.

B-DC-RPT6

The delinquent record content report shows the accounts that are inactive due to the
complete update.

B-DC-RPT7

The delinquent record content report is the result of the DL supervisor function.
This function requests a detailed listing for the account of Craig G. Smith.

B-DC-RPT8

Shows an update from history in the account of Margaut M. Sehuquiest.

B-HS-RPTl

The account movement to history report is a summary list of inactive accounts that
moved to history.

B-RP-RPT8

The delinquent trend analysis is similar to B-RP-RPT1; however, account totals have
increased due to the addition of 23 new accounts from update.

B-RP-RPT9

The delinquent trend analysis is similar to B-RP-RPT2; however, account totals have
increased due to the addition of 23 new accounts from update.

B-RP-RPTlO

The eligible for write-off report no longer shows accounts that were moved to history.

B-RP-RPT12

The account summary list report is the same as B-RP-RPT5; however, the promise-to-pay
date entered in section 1 now appears in the accounts of Winston Martindale and
Ed\'1ard Morgan.

B-RP-RPTl3

The weekly collector statistics report shows the on-line activity entered to date for
the week.

3-4

60475250 A

........

"

TABLE 3-2.

u

o
1"_ ....• ,

L)

Number

CCS/LA INSTALLATION TEST KIT REPORT DESCRIPTIONS (Contd)
Description

B-RP-RPTl4

The monthly collector statistics report shows the on-line activity entered to date
for the month.

B-DC-RPT9

The daily master file update report shows three accounts which have been added to the
delinquent master. Two of these accounts have been previously moved to history and
are on the B-HS-RPTI report.

B-DC-RPTlO

The daily master file update report for 4xx codes, also known as nonfinancial
update. Two accounts have been updated with new business names and phone numbers.

B-DC-RPTll

The active accounts updated from history shows accounts that have been updated from
tape archives, as a result of a supervisor entered UH (update history) function.

B-RP-RPTll

The daily assignment for queue shows current queue assignments for ten accounts.
This report is used to verify the on-line activities that take place in the COLECT
functions demonstration. The default parameter of 5 on the DALT record of UTIFIL may
also be used.

B-HS-RTP2

The reports show accounts that have been updated from history archives (tape).

B-DC-RPT12

The collector changes to the accounts report is run following transaction replay.
The collector changes, time usage and collector statistics reports are identical to
those appearing in B-DC-RPT2.

B-DC-RPTl3

The example of letters produced following transaction replay is identical to
B-DC-RPT3.

B-DC-RPTl4

The activity block report, produced following transaction replay, is identical to
B-DC-RPT4.

B-DC-RPT15

The daily master file update report shows one account was updated. This is part of
the promise-to-pay routine.

B-DC-RPTl6

The daily master file update report for 5xx codes is a financial update. One account
is updated with financial information to the customer-defined user area of the
delinquent master file. This update is not part of the standard system and if it is
utilized, it must be customer defined.

B-RG-RPGl

The report generator data name list shows the data names available to the report
generator. Items are referenced in the root area of the delinquent master. This
data names list is customized to include data elements from the user area of the
master file.

B-RG-RPG2

The RG summary account list report is essentially a duplicate of the account summary
list report B-RP-RPT5. The differences include the promise to pay data on four
accounts and the absence of next contact date and review code.

C-LADC-RPTl

The daily master file update report shows the ten accounts on the CCS delinquent
master which have been updated with a written-off status.

C-LALD-RPT2

The LA extract program shows ten records written and the client referral list, a one
page per account summary of the ten written-off CCS accounts.

C- LAL O-RPTl

The daily assignment list shows that all unassigned accounts have been assigned to
queue 0003.

C-LALD-RPT3

The LA batch update audit trail shows the effect of the client assignment
trans acti ons.

C-LALD-RPTl5

The delinquent content report for Harold Balvelt is a result of a supervisor request
(DL function).

C-LALD-RPT4

The LA batch update audit trail shows the effect of the $25.00 direct payment on the
amount delinquent and the current balance of the customer master record, and the
amount collected field of the client record.

()
(~
60475250 A

3-5

TABLE 3-2.
Number

CCS/LA INSTALLATION TEST KIT REPORT DESCRIPTIONS (Contd)
Description

C-LALD-RPTS

The LA batch update audit trail shows a further reduction of the amount delinquent
and current balance fields, as a result of an indirect payment and an increase of the
amount collected field.

C-LALD-RPT6

The LA batch update audit trail shows the effect of a nonrecoverable court cost on a
client record. Nonrecoverable court costs are accumulated in the client record
only. There is no effect on the customer record.

C-LALD-RPT7

The LA batch update audit trail shows the effect of a recoverable court cost
transaction. In the customer record, the amount delinquent and the current balance
due are increased by the transaction amount and accumulated in the client record.

C-LALD-RPT8

The LA batch update audit trail shows the effect of a direct payment on a customer
account. The amount delinquent and the balance due are reduced by the transaction
amount. If either field is reduced below zero, the amount becomes zero. The client
is credited in the amount collected field.

C-LALD-RPT9

The LA batch update audit trail shows on-line and transactions from the host applied
to accounts and how the accounts were affected. The collector 10 identifies the
transaction source.

C-LALD-RPTlO

The LA batch update audit trail shows results of the fee/commission reversal
transacti ons.

C-LALO-RPT2

The complete payment received report and the direct payment received report are
printed. All successfully processed transactions (direct and indirect) are recorded
in LAPMTFIL and are used to produce these two reports. LAPMTFIL is cleared when the
reports are complete. The report selection is normally run at month end. The report
is in client number order.

C-LALO-RPT3

The extract report is an audit trail. The inventory report by customer lists all LA
accounts and their assigned client; the inventory report by attorney/agency lists all
clients and their assigned accounts.

C-LALO-RPT4

The recovery analysis shows collection activity by client during the 12 previous
months.

C-LALD-RPTl1

The LA batch update audit trail shows the results of client reassignment transactions.

C-LALD-RPT12

The LA batch update audit trail shows the effect of seven months of transactions
which were accumulated at the host computer.

C-LALO-RPTS

The complete pa}ments received report shows all direct and indirect payments received
since this selection was last run; the direct payments report shows only the direct
payments received.

C-LALO-RPT6

The extract report is an audit trail; the inventory by customer, by client, shows
current assignments.

C-LALO-RPT7

The recovery analysis report based on the last 12 months of activity is printed.

C-LALH-RPTl

The client purge report is a complete listing of any client record which is being
deleted from the LACLIENT.

C-LD-RPTl3

The daily collector activity report shows collector changes to accounts made through
the change screen during the online LEGAL activity.

C-LD-RPTl4

The activity block report shows the status of the overflow activity block.

C-LD-RPT8

The eligible/actual for write-off report shows the accounts eligible for write-off,
depending on the parameters entered by the operator.

C-LD-RPT9

The daily assignment report shows queue assignments for LA accounts.

C-LD-RPTlO

The summary account list, a one line summary of all LA accounts.

3-6

60475250 A

TABLE 3-2.

CCS/LA INSTALLATION TEST KIT REPORT DESCRIPTIONS (Contd)
Description

Number
C-LD-RPTll

The weekly collector statistics report summarizes on-line collector activity for the
week.

C-LD-PRT12

The monthly collector statistics report summarizes on-line collector activity for the
month.

C-LD-RPT13

The queue loading report shows distribution of accounts by queue, number of accounts
not worked, and number of accounts scheduled to be worked.

C-LD-RPTl6

The daily collector activity report runs after transaction replay, and is identical
to C-LD-RPT13.

C-LD-RPT17

The add collector activity to activity file report runs ,after transaction replay, and
is identical to C-LD-RPT14.

DECISION TABLE

c

The CCS decision table is used as part of the daily assignment process to assign accounts to queues and the priority of accounts
within queues.
The CCS decision table used with the installation test kit makes queue assignments based on the amount delinquent field within
the delinquent master. Accounts with amount delinquent less than $200 are assigned to queue 0001; between $200 and $300, to
queue 0002; between $300-$400 to queue 0003; and over $400, queue 0004.
NOTE
Only the six most significant digits of a dollar amount are examined to determine queu~ assignment. All dollar
amounts are nine digits in length. The amount of 0000303.00 has only 000030 examined. The greater than test
in the decision table results in that account being assigned to queue 0002, since the dollar amount was not
greater than 000030. This appears in the case of the account of James P. Graham.

o

Priority of accounts within queue are based on the status of promise-to-pay activity. All accounts are assigned a priority of
2000 unless the promise to pay flag within the delinquent master shows a broken condition. These accounts are assigned a
priority of 9000.
The LA decision table will differ from its CCs counterpart. In the LA table, all accounts which have not been assigned to a
client will be assigned to queue 0003. Assigned accounts will be placed in queue 0001 or 0002, depending on the accounts
balance due amount ($100 =0002; $100 = 0001). Accounts with no balance due (satisfied) will be placed in queue 0004.

UTILITY FILE
The CCS utility file contains parameters that are used throughout the system to control a variety of functions. Each type of
parameter is identified by the first four characters of each line. The utility file parameters used in the installation test kit are
as follows:

C)
(~/

o

HDR1, HDR2, HDR3 - These are the system report headings that are used on all reports. Usually, the customer name
appears here.

o

RSW1 - The parameters contained in this line (ROlO, 5015, WOOS) represent the number of days that an inactive account
(released, satisfied or written-off) remains active on the delinquent master before being written to history.

o

ACTC, REsC - These parameters are generated by the process that creates the activity verification table. It is a list
of valid action and result codes.

o

sALC - These are the salutation codes permitted within the system

CJ

DAL T - This parameter controls the default number of accounts to print within each queue while generating a daily
assignment list.
~

<:

60475250 A

3-7

•

SMTH - This parameter controls the number of months an inactive account may remain in history (SUMHIST) before
being purged (similar to RSWl).

•

TMTH - This parameter controls the number of months an inactive account remains in tape archives before being
purged (similar to SMTH).

•

UPDY - This is the number of days before acceptance of nonfinancial changes on the complete update tape (value of
999 denotes that nonfinancial changes are not accepted).

•

OLPM - This parameter has four parameters embedded in it. Parameter RL06 controls the number of accounts later an
account reappears as a result of a review later collector entry. Parameter P02 controls the number of days delay added
to the promise-to-pay date for the next contact date. Parameter C31 controls the maximum number of days in the
future the collector may schedule an account for next contact. Parameter NA controls the function of a NA (no
answer) result code. If this parameter is NAY, the NA result code will function the same as the RL (review later) result
code. If this parameter is NAN, the NA result code will be treated as any other result code. For these procedures, this
parameter has been defined as NAN.

•

LTRF - This parameter controls the printing of either a 15 or 16 digit account number, and contains information printed
in the closing of the collection letters. These are customer-defined.

•

LTRl, LTR2 - These parameters contain the valid letter numbers and are generated during the letter creation routines.

•

RPTG - This parameter is used by the report generator system to determine what number the next user-generated
report will be if that report program is to be saved. These are generated by the report generator procedures.

I)

Collector ID parameters 0001, 0002, 0003, and 0004 identify valid collector log-ons, the queues they are authorized
automatic access to and access mode (clerical, collector, and supervisor).

'.

The LA utility file contains the same data as the CCS utility file; however, it will contain two additional parameters unique to
the LA subsystem:

o

LACL - This parameter in the form xX,xx,xx,xx,xx, nnn allows for up to five different client types to be distinguished
based on the first two digits of the client number. In this test system, the values are LA,AA,OO. The nnn parameter
contains the number of days an inactive account will remain in the client file before being moved to history.

o

LACI through LAC5 - These parameters provide a description of each of the client types identified in LACL. In this
test system, the descriptions are LA CIA TTORNEY COLLECTION FIRM, LAC2COLLECTION. AGENCY, and
LAC3IN-HOUSE COLLECTIONS.

These parameters are used in the inventory reporting modules.

CCS/LA INSTALLATION TEST KIT DEMONSTRATION
1. The Legal and Agency programs must be installed by executing the following:
Mount the tape entitled LEGAL AND AGENCY INSTALL on unit O. At the system console enter:
EX - Exit CCS
Perform a manual interrupt. The system responds:
MI
>
Enter:
*BA TCH,6 (CR)
The system responds:
* CTO, BEGIN LEGAL 3.0 APPLICATION INSTALL •••••••
When the procedure is complete, the following message is displayed:
* eTO, 3.0 LEGAL APPLICATION INSTALLED •••••••
2. The disk packs must be saved (copied) to a set of backup packs before proceeding to the CCS/LA test kit demonstration
procedures. Refer to the Operator's/Collector's Guide for this procedure.

3-8

60475250 A

CCS INSTALLATION TEST KIT DEMONSTRATION
DAILY PROCESSING DEMONSTRATION
The objective of this section is to demonstrate the normal daily processing sequence of events, from both the operator and
collector point of view.
Controlled on-line collector activity against selected accounts is performed and the results (letters, collector statistics, etc.)
are available for review.
A complete update takes place causing several accounts to become inactive and migrate to history. An additional update
reacti vates those accounts.
On-demand reporting further demonstrates the various reporting features.
The status of the system before continuing is as follows:

,,,--,

•

Test kit installation is complete.

•

The sy_stem is autoloaded with 11/01/77.

•

The operator is logged in at the master console under CCS20.

•

All volumes are ready and mounted.

\'''-.--/
NOTE
Unless otherwise instructed, use carriage return (CR) in response to all system prompts.

Daily Cycle Menu - Selection M
Using the DC menu, execute selection M to create the daily assignment files. Accounts must be assigned to queues before any
other activity. The test kit decision table makes assignments based on past due amounts. The outl'ut will match report number
B-DC-RPTI.

Report Menu - Selections C, D, E, F, G, H, I, J, and M
Using the RP menu, run the selections shown in table 3-3.
Use any terminal other than the master console (if possible) for on-line COLECT activities.
Log into COLECT by using a blank user ID and select a NEWS option.
Enter collector ID 0001 and perform the following activities:
Disela~/Ke~board

C)

Comments

A (CR)

Select automatic mode. Master screen for the account of Winston A. Martindale appears.

DC (CR)

Bring in change screen.

13,MILLER (CR)

Change mother's maiden name to Miller.

15,FORD (CR)

Change make of auto to Ford.

Al,PP (CR)

Promise-to-pay made.

111577 ,100.00 (CR)

Promise-to-pay date and amount.

OK (CR)

Response to verification request.

H,02,110177 ,100 (CR)

Request letter 02 to be sent to home address with date and amount.

OK (CR)

Response to verification request.

NA (CR)

Next account in automatic queue sequence. Master screen for Edward Morgan appears.

(--'
~./

I

'-;/

60475250 A

3-9

TABLE 3-3.

CCS/LA REPORT MENU DEMONSTRATION SELECTIONS

Selection

I

Comments

Output to Match
'-

C

Trend analysis-calculate age, enter system date (110177) to
prompt for date, carriage return to all other prompts.

N/A

D

Trend analysis report printed by queue.

B-RP-RPTl

E

Trend analysis report printed by product.

B-RP-RPT2

F

Eligible/actual write-off report.
response to prompts:

Use the following in

Prompt

.

B-RP-RPT3

Response

Report

~

=
As-of-date
=
Days delinquent =
Print
=

1 (eligible for write-off)

Subtotals

Yes

=

110177
120
2 (print the report by queue assigned
account type)

Use ALL to prompt.

' ....... .

G

Daily assignment report.

H

Summary account list.

B-RP-RPT5

I

Weekly collector statistics, carriage return to zero
weekly counts.

B-RP-RPT6

J

Monthly collector statistics, carriage return to clear
monthly collector counts.

B-RP-RPT7

M

Queue loading report, enter (CR) for system date.

B-RP-RPTl6

Display/Keyboard

B-RP-RPT4

Comments

DC (CR)

Bring in change screen.

5,9997772222 (CR)

Change phone number.

14,011847 (CR)

Change date of birth.

A2,PP (CR)

Promise-to-pay made.

111577 ,10.00 (CR)

Promise-to-pay date and amount.

OK (CR)

Response to verification request.

DS (CR)

Bring in selection screen.

E (CR)

Exit COLECT.

\

'"

Log into COLECT and select a NEWS option.
Enter with collector ID 0002 and perform the following activities.
Display/Keyboard

Comments

A (CR)

Select automatic mode. Master screen for James P. Graham appears.

P 1,PERMANENT
COMMENT 1 (CR)

Enter permanent comment 1.

P2,PERMANENT
COMMENT 2 (CR)

Enter permanent comment 2.

3-10

./

60475250 C

Display/Keyboard

Comments

P3,PERMANENT
COMMENT 3 (CR)

Enter permanent comment 3.

DA (CR)

Display activity screen with permanent comments.

A2,R2,L

Enter action/result code combination and request that letter be sent.

B,Ol

Send letter 01 to business address - no collector entered data or amount.

OK

Response to veri fication request.

(CR)

System calculates next contact date.

DA

Display last activity entered.

NQ (CR)

Attempt to skip to next queue but none exists, COLECT exits automatically.
NOTE

UTIFIL parameters for collector 0002 show authorization for queue 0002 only.
Log into COLECT and select a NEWS option.
Enter collector 10 0003 and perform the following activities (as a supervisor).
Display/Keyboard

Comments

A (CR)

Select automatic mode. Master screen for Craig G. Smith appears.

SS (CR)

Bring in supervisor screen.

1,0004 (CR)

Change queue assignment for this account from 0003 to 0004.

DL (CR)

Request a detail list of this account to be printed later.

NA (CR)

Bring in next account in queue. Master screen for Major Wine and Liquor Store appears.

A3,R1 (CR)

Enter action/result code combination that requires comment only.
verification table.)

WILLING TO PAY (CR)

Enter comment.

NQ (CR)

Attempt to skip to next queue but none exists. COLECT exits automatically.

(See action/result code

Log into COLECT and select a NEWS option.
Enter collector 10 0004 and perform the following activities as a clerical (access to change screens only).
Comments

Display/Keyboard

A (CR)

Select automatic mode. Change screen for David Radin appears.

3,LA JOLLA,CA (CR)

Change city state.

DS (CR)

Go to selection screen.

E (CR)

Exit COLECT.

From the master console, log on with a CCS20 user 10, and save the transaction file, TRANFL, for later use in transaction
replay.
Label a scratch tape TRANFL SA VE and mount it (with write ring) on unit O.

60475250 A

3-11

Run the following under UTIL:
READY> LIST
FN = TRANFL
VL =
M

L
F

=
=
=

T APEO
U

(CR)
(CR)
(CR)
(CR)
(CR)
(CR)

Daily Cycle Menu - Selections L, A, S, C, D, G, H, I, and M
Using the DC menu, run the selections shown in table 3-4.

History Menu - Selection A
Label a scratch tape 11/01/77 HISTORY and mount (with write ring) on unit O.
Using the HS menu, execute selection A to transfer the inactive accounts to history files. The four accounts that become
inactive as a result of the update process are moved to the history files. The output will match number 8-HS-RPTl.

HISTORY DEMONSTRATION
Report Menu - Selections C, D, E, F, H, I, and J
Reset the system date to 12/01/77 by performing the following procedures:
Log off CCS by responding EX to the system prompt.
Perform a manual interrupt.

TABLE 3-4.

CCS/LA DAILY CYCLE

~IENU

DEMONSTRATION SELECTIONS
~--,

Selection

Corrrnents

I

Output to Match

I

\,

L

Sort transaction file in proper order for collector reports.

N/A

A

Daily collector activities reports. Collector changes to
accounts, time usage, collector statistics. Carriage return
to zero counts. Compare reports with entries made during
on-line activity.

B-DC-RPT2

B

Print requested letters.

B-DC-RPT3

C

Add collector activities to the activity file.

B-DC-RPT4

Process complete update tape from AIR system. This update
releases four accounts from active status to show history
processing. In addition, one account is reactivated from the
on-line history file SUHMIST (tape entitled UPDATE TEST REACTIVATE FROM SUMHIST).

B-DC-RPT5

G

Delinquent record content report inactive accounts.
accounts are eligible for movement to history.

B-DC-RPT6

H

Delinquent record contents report supervisor requests.
report is a result of the DL action.

These
This

(

/'~"

I

\.

D

M

3-12

(Respond YES to print all letters.)

B-DC-RPT7

Update accounts from history. The account of Margaut M.
Sehuquiest that was added during the update process was found
to have been previously delinquent and is updated from the
SUMHIST on-line history file.

B-DC-RPT8

Create daily assignment files for records that have been added
to the delinquent master.

N/A

60475250 A

,

The system responds:
("~-

(

MI
>
Enter:

"

I

\...j---/

DATE (CR)
The system responds:
ENTER DATE/TIME MMDDYYHHMM
Enter:
120177 hhmm
The system responds:
DATE:

dd man yy

TIME:

hhmm:ss

Log on at the master terminal with a CCS20 user 10.
Using the RP menu, run the selections shown in table 3-5.

Daily Cycle Menu - Selections D, E, I, and M
Reset the system date to 12/15/77.
Using the DC menu, run the selections shown in table 3-6.

Report Menu - Selection G
Using the RP menu, run the selection shown in table 3-7.

l)

TABLE 3-5.

,I"
~

CCS/LA POST HISTORY REPORT MENU SELECTIONS

Selection

Corrments

C

Trend analysis-calculate age, respond with system date (120177)
to prompt for run date, respond (CR) to all other prompts.

N/A

D

Trend analysis by queue.

B-RP-RPT8

E

Trend analysis by product.

B-RP-RPT9

F

Eligible/actual write-off report.
to prompts:

I

~J

Prompt

Output to Match

Use the following responses

B-RP-RPTlO

Response

Report

1 (eligible for write-off)

As-of-date

120177

Days delinquent

=

Print
Subtota 1s

120
, 2 (Pri nt the report by queue ass i gned
account type)
Yes

H

Surrmary account list.

B-RP-RPT12

I

Weekly collector statistics report, carriage return to zero
weekly counts.

B-RP-RPT13

J

Monthly collector statistics report, carriage return to
cl ear counts.

B-RP-RPT14

60475250 C

I

3-13

TABLE 3-6. CCS/LA POST HISTORY DAILY CYCLE MENU SELECTIONS
Output to Match

COl11T1ents

Se 1ecti on

"

o

Complete update tape from A/R system. The effect of this
update is to reactivate three 'of the four accounts that went
to history files· (tape entitled UPDATE TEST - REACTIVATE
INACTIVE ACCOUNTS).

B-OC-RPT9

E

Process 400 series - Nonfinancial update tape. The effect of
this update is to change selected fields within specific
accounts (tape entitled UPDATE 400 - NONFINANCIAL UPDATE).

B-OC-RPTlO

I

Update accounts from history.

B-OC-RPTll

11

Create daily assignment files.

N/A

TABLE 3-7.

CCS/LA POST ASSIGNMENT REPORT MENU SELECTION

Selection

Comments

Output to Match

G

Daily assignment report. Respond 010 to prompt for the number
of accounts to print. The default value of 5 in the DALT
record in UTIFIL may also be used.

B-RP-RPTll

Use a terminal other than the master console and log into COLECT imd

s~lect

a NEWS option.

Enter collector 10 0003 (supervisor) and perform the following functions to reactivate accounts from the history tape archives:
Comments

Display/Keyboard
B,ALEXANDER (CR)

Name search for Alexander.

1 (CR)

Select from displayed list.

OF (CR)

Bring in financial screen, note date to history entry.

55 (CR)

Bring in supervisor screen.

UH (CR)

Request update from history tape archives.

OS (CR)

Return to selection screen.

B,O'LOUGHL~N

(CR)

Name search for O'Loughlin.

1 (CR)

Select from displayed list.

OF (CR)

Bring in financial screen, note date to history entry.

55 (CR)

Bring in supervisor screen.

UH (CR)

Request update from history tape archives.

OS (CR)

Return to selection screen.

E (CR)

Exit.

History Menu - Selection B
Mount tape labeled 11/01/77 HISTORY on unit O.
From the master console, log on with a CCS20 user 10.

3-14

60475250 A

..

_-\

,-'

I

\,

u

Using the HS menu, execute selection B to update accounts in the tape archives.
B-HS-RPT2.

The output will match report number

TRANSACTION REPLAY DEMONSTRATION
In the event of a system failure where the transaction file (TRANFL) is recoverable, transactions can be replayed against the
master file on backup disk packs, thereby restoring the system to its original condition.
A second backup trasaction file (TRNBCK) is also provided with the system. The daily transactions are logged into this file, as
well as TRANFL. This file is optional and may be deleted by the customer.
The status of the system before continuing should be as follows:

o

The backup disk packs should be ready and mounted.

•

The system date is reset to 11/01/77.

•

The tape labeled TRANFL SAVE is mounted on unit O.

•

The operator has logged in at master console under CCS20.

Clear the transaction file under UTIL by executing the following:

C':

READY
FN=
VL=
READY
FN=
VL=

CLEAR
TRANFL
CLEAR
TRNBCK

(CR)
(CR)
(CR)
(CR)
(CR)
(CR)

Restore the transaction file (from tape) by executing the following:

o

LOAD
TRANFL

READY
FN=
VL=
1=
M

TAPED

(CR)
(CR)
(CR)
(CR)
(CR)

Rewind tape on unit O.
READY
FN=
VL=
1=
M
READY

LOAD
TRNBCK
TAPED
EX

(CR)
(CR)
(CR)
(CR)
(CR)
(CR)

Run the following transaction replay:
REQUEST

TRNPLY

The system responds:
TOTAL
TOTAL
TOTAL
TOTAL

ACTI VITIES UPDATED
CHANGES UPDATED
9
OTHER RECORDS
0
NOT UPDATED
= 0

4

NOTE
The system has been restored onto the backup disk packs. Since processing will be continued on these packs,
they should be relabeled as master packs, and the original master packs should be relabeled as backup packs.

Daily Cycle Menu - Selections L, M, A, B, and C
Using the DC menu, run the selections shown in table 3-8.

COLECT FUNCTIONS DEMONSTRATION
COLECT functions perform controlled activity on selected accounts. They ensure that all available functions in COLECT and
the CCS reference manual perform as expected.

60475250 A

3-15

TABLE 3-8.

CCS/LA DAILY CYCLE MENU SELECTIONS AFTER TRANSACTION REPLAY
Output to

Se 1ecti on

Corrments

L

Sort the transaction file in proper order for collector report.

N/A

M

Create the daily assignment file.

N/A

A

Da i ly co 11 ector activity
zero counts.

B

Print requested letters.

C

Add collector activities to activity file.

I~eports

, carriage return to

Respond

I

Y to print all letters.
I

r~atch

B-DC-RPT12
B-DC-RPT13
B-DC-RPT14

The status of the system before continuing should be as follows:

o

The system date remains 11/01/77.

G

Mount and ready the disk used for transaction replay demonstration.

CI)

Use a terminal other than the master console, if possible.

To demonstrate collector activity, log into COLECT, select a NEWS option, and perform the following activities:
Comments

Display/Keyboard
Log in with collector
id =0001

Collector 0001 has automatic access to queues 0001 and 0002.

A (CR)

Select automatic. The master screen for George Bailey appears.

RL (CR)

Review later. Utility file parameter OLPM shows RL value as 06; therefore, this account
reappears six accounts from now.
Master screen for William Hunt appears.

OF (CR)

Display financial screen.

Al,R4 (CR)

Action/result code combination requires a letter to be sent.

H,91,1l0l77 ,200 (CR)

Entry of invalid letter number. System responds with INV ALID LETTER CODE, REENTER
ADDRESSEE, LETTER CODE, LETTER DATE, LETTER AMOUNT.

H,01,1l0l77,200 (CR)

Send letter 01 to home address with date and amount.

OK (CR)

Respond to verification prompt.

CS (CR)

No cosigner exists for this account. The cosigner screen will be displayed with blank cosigner
data.

1,JOHNS,PHILLIP (CR)

Enter name of relati ve to be cosigner.

6,6664231774 (CR)

Enter telephone number of cosigner.

(CR)

Return to master screen.

CS (CR)

Return to cosigner screen and verify name and telephone number of new cosigner.

NA (CR)

Next account, master screen for Glenn Friedman appears.

Pl,PERMANENT
COMMENT 1 (CR)

Enter permanent comment 1.

NA (CR)

Next account, master screen for Alma M. Broom appears.

P2,PERMANENT
COMMENT 2 (CR)

Enter permanent comment 2.

3-16

60475250 A

Display/Keyboard

Comments

NA (CR)

Next account, master screen for Lorraine A. Trippi appears.

P3, PERMANENT
COMMENT 3 (CR)

Enter permanent comment 3.

NA (CR)

Next account, master screen for Lewis W. Randall appears.

A2,R2 (CR)

Action/result code combination accepts a new next contact date from the collector or adds one to
current date if a date is not entered.

111577 (CR)

Enter a next contact date of 11/15/77.

(CR)

Master screen for Randall appears.

NA (CR)

Master screen for William R. Prezioso appears.

NA (CR)

Next account, master screen for George Bailey appears, result of the RL function entered at the
beginning of this demonstration.

NQ (CR)

Next queue, master screen for Frederic H. Hawkins appears.

OA (CR)

Other account, master screen for Cornelius Eleary appears.
account owner has multiple accounts.

DS (CR)

Display selection screen.

E (CR)

Exit COLECT and log off.

This function is useful when an

To demonstrate clerical activity, log into COLECT with collector id=0004, select a NEWS option, and perform the following
activities:
Displa~/Ke~board

Log in with collector

L)
~\

Comments

10 0004

Collector 0004 is defined as a clerical, permitted access to change screens only in
queue 0004.

B,FLAMHOL TZ (CR)

Name search for Carl Flamholtz.

1 (CR)

Select from a displayed list. Change screen for Flamholtz appears.

Ol,APT 117 (CR)

Change address 1.

02,SECOND STREET (CR)

Change address 2.

OS (CR)

Display selection screen.

N,0397288631234567 (CR)

Select account by account search. Change screen for Carl Flamholtz appears.

4,54321 (CR)

Change zip code.

OS (CR)

Display selection screen.

C,STEINMAN (CR)

Cosigner name search for Steinman.

C (CR)

Indicate selection correct. Master screen for Carl Flamholtz appears.

CS (CR)

Display cosigner screen.

11,4444 8th STREET (CR)

Change street name on cosigner screen.

12,SAN DIEGO,CA (CR)

Change city name.

OS (CR)

Display selection screen.

N,0397288631234567 (CR)

Account number search for Carl Flamholtz.

CS (CR)

Cosigner screen appears.

NA (CR)

Next account, change screen for David Radin appears, is first account in assigned queue 0004

(r-'\

"J
r

I

C'
,,/

'I

/

(

.

",

,

(

I

~/

60475250 A

3-17

Display/Keyboard

Comments

OS (CR)

Display selection screen.

E (CR)

Exit and log off.

/

'-

Supervisor on-line COLECT activity is identical with normal collector activity with the following exceptions:
•

Access to supervisor change screen.

e

DL function that requests a detailed list for a specific account to be printed.

o

UH function that requests an account in the tape history archives be reactivated to an active status (demonstrated in
the history demonstration).

PROMISE-TO-PAY LOGIC DEMONSTRATION
The promise-to-pay logic states that once a promise-ta-pay is received on an account with a commitment date and amount, that
account is flagged as having a pending promise-to-pay. If no payment is received by the promise-to-pay date, or if the payment
is less than the promised amount, the promise is considered broken. In all other cases it is considered kept.
The system reaction to broken or kept promises-to-pay is a customer-defined option and requires parameterization of both the
decision table and DACRTE program.
The effect of a broken promise-to-pay, in this test kit, is to assign the highest priority to the account so that during the daily
assignment process (selection M of the daily menu) the account appears at the top of its queue.
To accomplish this demonstration a promise-to-pay is entered into two separate accounts, both with the same commitment
date. A payment satisfying the promise is posted against one account but not the other. The daily assignment process assigns a
higher priority to the account with the broken promise.
The system date remains 11/01/77.
Create the promise-to-pay from the collector terminal by performing the following activities:
Log into COLECT and select a NEWS option.
Comments

Display/Keyboard
Log in with collector

Supervisor with automatic access to queue 0003.

10 0003

A (CR)

Automatic mode, master screen for Craig B. Smith appears.

A2,PP (CR)

Promise-to-pay received from owner.

1115,25 (CR)

Promise-to-pay by date and promised amount.

OK (CR)

Response to verification prompt.

OF (CR)

Display financial screen, note promise-to-pay fields:

c

FLAG =Y
MADE = 11/01/77
BY DATE = 11/15/77
AMT = 25.00
OS

Display selection screen.

B,MAJOR'S

Name search for Major's Wine and Liquor Store.

1

Select from a displayed list, master screen for Major's Wine and Liquor Store appears.

A2,PP (CR)

Promise-to-pay received from owner.

1115,35 (CR)

Promise-to-pay by date and promised amount.

OK (CR)

Response to verification prompt.

,;--

(
3-18

60475250 A

\

(""""'-

~

)

L)

Comments

Display/Keyboard

.

OF (CR)

Display financial screen note promise to pay fields:
FLAG = Y
MADE = 11/01/77
BY DATE = 11/15/77
AMT = 3S.00

OS

Display selection screen.

E

Exit COLECT.

To execute a financial update from the master console, perform the following activities:
Comments

Display/Keyboard
Reset the date to
111777

Set system date to date past commitment date. Log on the master console with a CCS20
user 10.

Selection F of daily
cycle menu

Perform a financial update using the tape entitled UPDATE sao - FINANCIAL UPDATE
PROMISE TO PAY. Tape is mounted on unit O. This posts a payment of $25 dated 11/15/77
against the account of Craig B. Smith. The report produced will match B-DC-RPT15

Selection M of daily
cycle menu

Create new daily assignments based on financial update.

Log into COLECT from the collector console, select a NEWS option and perform the following activities:

o isplay/K eyb oard
Log in with collector

Comments
Supervisor with access to queue 0003.

10 0003

A (CR)

Automatic, master screen for Major's Wine and Liquor Store appears.

OF (CR)

Display financial screen, note promise-to-pay fields:
FLAG = B
MADE = 11/01/77
BY DATE = 11/15/77
AMT = 3S.00
This account had a broken promise and was assigned a priority of 9000, which forced it to the top
of the queue.

o

NA (CR)

Next account, master screen for Craig B. Smith appears.

OF (CR)

Display financial screen, note promise-to-pay fields:
FLAG = K
MADE = 11/01/77
BY DATE = 11/1S/77
AMT = 2S.00
This account was formerly at the top of this queue. The kept promise-to-pay lowered its priority.

OS (CR)

Display selection screen.

E (CR)

Exit and log off.

PAYMENT STACI(ING DEMONSTRATION
Payment stacking is the process by which payments made on accounts are kept in the user area of the delinquent master file in
a historical sequence. These payments are displayed on the financial screen with the most current payment at the beginning of
the list, the oldest payment at the bottom of the list.
This is a customer-defined option and requires customization of CCSPYT, UPD500 and SCRNFILE.

60475250 A

3-19

The user area of the delinquent master of the test kit is modified with fields for the amount and date of the last four
payments. These fields are displayed on the financial screen under the heading PAYMENT HISTORY.

/"-'-

The test delinquent master contains one payment in 'the account of James P. Graham. A financial update is run, which posts
three additional payments against the account and the payments stacked by date.
The status of the system before continuing should be as follows:
"

The system date is set to 11/01/77.

o

The financial update tape entitled UPDATE 500 - FINANCIAL: UPDATE PAYMENT STACK is mounted on unit O.

To verify the current payment history, log into COLECT from the collector console, select a NEWS option, and perform the
following activities:
Comments

Display/Keyboard
Log in with collector
id = 0003

Supervisor logged in.

B,GRAHAM (CR)

Name search from selection screen for James P. Graham.

1 (CR)

Select Graham from displayed list.

OF (CR)

Display financial screen, note entry under financial history heading shows two payments: $110 on
10/15/77 and $55 on 10/01/77.

,-'"

(

OS (CR)

Bring in selection screen.

E (CR)

Exit and log off.

,...

'

Log on the master console with a CCS20 user 10.
Using the DC menu, execute the F selection to update the financial printed review report. The output will match report
number B-DC-RPT16.
To review the update results, log into COLECT from the collector console, select a NEWS option, and perform the following
activities:

(r--"'"

I

Comments

Display/Keyb oard

',- ...

Log in with collector
10 0003

Supervisor logged in.

B,GRAHAM (CR)

Name search for James P. Graham.

1 (CR)

Select from list.

OF (CR)

Display financial screen; three payments have been added. The payments are displayed with the
most current appearing first.

OS (CR)

Display selection screen.

E (CR)

Log off.

r"
\.

REPORT GENERATOR DEMONSTRATION
Selections K and L of the on-demand report menu are the customer link to the CCS report generator subsystem. This subsystem
allows the user to design, execute and retain report generator programs.
Selection K of the on-demand report menu requires the user to respond to prompts for report selection, totaling, and sorting
parameters. Selection L executes the constructed program. More detailed information is available in the CCS reference
manual and operator's guide.
Using the report generator, this demonstration creates a program, which produces a report (RG Summary Account List). Such a
report already exists on the on-demand report menu. The two reports should then be compared.

f

r '-·,

I

3-20

60475250 A

\

' .... '

'

The status of the system before continuing should be as follows:

",J

')

•

The system date is set to 11/17/77.

•

*BATCH,F is initiated.

•

The collector has logged in from the master console with CCS20.

The following procedure creates the report generator summary account list:
1. Using the RP menu, execute selection K to create the report generator program.

2. The system responds:

*

REPORT GENERA TOR PROGRAMS WILL BE CREATED
**** OPERATOR - (BATCH HOST MUST BE ACT! V E BEFORE PROCEEDING)
TO ACTI V ATE BATCH HOST
*
*
MI, *BA TCH,F

*

* RESPOND: 'N' CARRIAGE RETURN - IF BATCH HOST IS NOT ACTI V E

*
*

CARRIAGE RETURN ONLY - TO CONTINUE

READY?>
**** OPERATOR - FOLLOW THE INSTRUCTIONS AS THEY APPEAR ON THE SCREEN END UTIL
3~ Enter'the following after the prompts:

I

~)

PRINT DATA NAME UST? ENTER Y OR N
>Y (CR)
SA VE GENERATED REPORT PROGRAM? ENTER Y OR N
>N (CR)
ENTER OAT A NAMES FOR RPT (NAME1,NAME2 (CR)) OR MAX OF 3 NAMES PER LINE
ENTER REPEAT TO REENTER ALL DATA NAMES OR
ENTER C TO CONTINUE OR
ENTER A TO ABORT
>MACCT ,MNAM,MDLDT (CR)
NEXT
>MADLQ,MPYOF ,MQUE (CR)
NEXT
>MPPD,MPPA (CR)
NEXT
>C (CR)
ENTER SORT FIELD NAME (KEYl,A,KEY2,D (CR))
MAJOR TO MINOR A(ASCENDING) OR D(DESCENDING)
MAX OF 3 NAMES PER UNE
ENTER REPEAT TO REENTER ALL SORT FIELDS OR
ENTER C TO CONTINUE OR
ENTER A TO ABORT
>C (CR)
ENTER LEVEL BREAK NAMES (LVL1,LVL2,LVL3 (CR)) OR
ENTER REPEAT TO REENTER ALL LEVEL BREAKS OR
ENTER C TO CONTINUE OR
ENTER A TO ABORT
>C (CR)
SELECT RECORDS. ENTER ALL OR (CR)
>(CR)
ENTER Y IF ALL CONDITIONS MUST BE MET FOR SELECTION
ENTER N IF 1 CONDITION IS SUFFICIENT FOR SELECTION
>N (CR)
ENTER OPERATION (EQ,~E,GT,L T ,GE,LE,RANGE (CR)) OR
ENTER REPEAT TO REENTER ALL SELECTIONS OR
ENTER C TO CONTINUE OR
ENTER A TO ABORT
>EQ (CR)
ENTER DATA NAME FOR COMPARISON (NAMEl (CR))
>MSTC (CR)

60475250 A

3-21

I

I

IS 2ND COMPARISON FIELD A DATA NAME? ENTER Y OR N
>N (CR)
ENTER COMPARISON VALUE (VALUEI (CR» OR
ENTER RANGE (VALUEl, VALUE2 (CR)) OR
ENTER 2ND DATA NAME (NAME2 (CR»
>ENTER 1 BLANK CHARACTER (CR)
ENTER OPERATION(EQ,NE,GT,L T,GE,LE,RANGE (CR» OR
ENTER REPEAT OR REENTER ALL SELECTIONS OR
ENTER C TO CONTINUE OR
ENTER A TO ABORT
>C (CR)
ENTER REPORT TITLE - 30 CHARACTERS MAX
RG SUMMARY ACCOUNT LIST REPORT (CR)
ENTER REPEAT TO REENTER REPORT TITLE OR
ENTER C TO CONTINUE OR
ENTER A TO ABORT
>C (CR)
4. The system responds:

* THE REPORT GENERATOR PROGRAMS HAVE BEEN CREATED
* THE REPORT GENERA TOR PROGRAMS WILL BE BA TCHED
JOB NO. = JOOI
JOB NO. = J002
END UTIL

*
****

OPERATOR - SELECTION L MUST NOW BE RUN TO EXECUTE THE REPORT
READY?>

5. Run selection L on the RP menu.

CREATE CLIENT FILE RECORDS
Records are created in the LA client file by

executin~

selections from the LA file maintenance menu.

The status of the system before continuing should be as follows:
•

The system date is set to 06/10/78.

•

All volumes are mounted and ready.

•

The operator is logged on at master console under LA user 10.

•

The page button (upper right of keyboard) is set in the down (page mode) position.t

•

The matrix printer is turned off.

Display/Keyboard

Comments

LM (CR)

Enter LA file maintenance menu.

S (CR)

Select client file maintenance.

N,OOOl (CR)

Search for client 0001.

(CR)

Client does not exist. (CR) indicates a new client record is to be created. Blank client
change screen will appear.

(CR)

Will position cursor at first change line. "xx,change" can also be used.

COLLECTION IN V ESTIGA TION
DEPT (CR) (CR)

Enter firm name.

1111 FIRST STREET
(CR) (CR)

Enter address li ne 1.

SAN DIEGO, CALIF (CR) (CR)

Enter address li ne 2.

tWhen using a 722-10 console display, PAGE mode is set by selecting the PAGE position of the ROLL/PAGE toggle switch
located behind the access door to the right of the CRT display. After setting PAGE mode, press the MANUAL RELEASE
button loccated on the same panel.
3-22

60475250 C

(J
L

o
C)

(

'

Display/Keyboard

Comments

CAROL PRIEST (CR) (CR)

Enter contact name.

7141112222 (CR) (CR)

Enter client phone number.

3333 (CR) (CR)

Enter extension.

010 (CR)

Enter collection fee/percentage.

CS (CR)

Return to client selection screen.

N,0002 (CR)

Search for client 0002.

(CR)

Client does not exist; (CR) indicates create new client record.

(CR)

Cursor to first line of change screen.

FINANCIAL RECO VER Y DEPT
(CR) (CR)

Client name.

2222 SECOND STREET (CR) (CR)

Address line 1.

SAN DIEGO, CALIF (CR) (CR)

Address line 2.

SUSAN MICHAELS (CR) (CR)

Contact name.

7142223333 (CR) (CR)

Phone number.

4444 (CR) (CR)

Extension.

011 (CR)

Enter collection fee/precentage.

CS (CR)

Return to selection screen.

N,LAOl (CR)

Search for client LAO!.

(CR)

Does not exist; (CR) indicates new client record.

(CR)

Position cursor to first line of client change screen.

MARX & KRAMER, ATTYS
(CR) (CR)

Client name.

3333 THIRD STREET (CR) (CR)

Address line 1.

SAN DIEGO, CALIF (CR) (CR)

Address line 2.

MARY NICHOL (CR) (CR)

Contact name.

7143334444 (CR) (CR)

Phone number.

5555 (CR) (CR)

Extension.

012 (CR)

Collection fee percentage.

CS (CR)

Return to client selection screen.

N,AAOl (CR)

Search for client AA01.

(CR)

Not found, create new record.

(CR)

Position cursor at first change line.

FINANCIAL CONSULTANTS
(CR) (CR)

Firm name.

4444 FOURTH STREET
(CR) (CR)

Address line 1.

SAN DIEGO, CALIF (CR) (CR)

Address Ii ne 2.

"
,I
/

60475250 A

3-23

Comments

Display/Keyboard
DINA THOMAS (CR) (CR)

Contact name.

7144445555 (CR) (CR)

Phone number.

6666 (CR) (CR)

Extension.

013 (CR)

Collecti on fee percentage.

CS (CR)

Return to selection screen.

E (CR)

Exit client file maintenance.

' ... ~ .....,.

EXTRACT PROCESS DEMONSTRATION
This section will simulate the extract process which brings written-off accounts from the CCS into the Legal and Agency
subsystem.
The status of the system before continuing should be as follows:

I

•

The system date remains 06/10/78.

•

All volumes are mounted and ready.

•

The operator is logged on at master console under CCS20.

•

The page button (upper right of keyboard) is set in the up (scroll mode) position.t

•

The matrix printer is turned on.

•

The tape labeled UPDATE-WRITE-OFF TEN ACCOUNTS is mounted on unit O.

CCS Daily Cycle Menu - Selection D
Using the DC menu, run the selection shown in table 3-9.

(
I

\

Log on at the master console with an LA user ID.

"

LA Daily Cycle Menu - Selections 0 and M
Using the LD menu, run the selections shown in table 3-10.

TABLE 3-9. CCS DAILY CYCLE MENU SELECTION
Corrments

Selection

Output to Match
\'.

D

Complete update with tape labeled UPDATE - WRITE-OFF
TEN ACCOUNTS.
TABLE 3-10.

Se 1ecti on

I

C-LADC-RPTl

LA DAILY CYCLE MENU SELECTIONS
Corrments

Output to Match

0

Extract process. Update LA with the ten accounts previously
written-off in CCS.

C-LALD-RPT2

M

Daily assignment will assign all accounts not yet assigned
a client to queue 0003.

N/A

tVv'hen using a 722-10 console display, scroll mode is set by selecting the ROLL position of the ROLL/PAGE toggle switchi"
located behind the access door to the right of the CRT display. After setting ROLL mode, press the MANUAL RELEASE\
button located on the same panel.
\,

3-24

/"-'"
(\
60475250 B ''-.. '

I' -"
l_/)
,-

~'--'

LA On-Demand Report Menu - Selection G
Using the LO menu, run the selection shown in table 3-11.

I

LA PAYMENT ENTRY DEMONSTRATION
The status of the system before continuing should be as follows:
•

The system date remains 06/10/78.

•

Use a terminal other than the master console, if possible, and log on with an LA user 10.

•

Select a NEWS option.

Enter collector 10 0003 and perform the following functions to assign accounts to clients:

o isplay/Keyb oard

CJ

(\...J )

Comments

B,CHAMBERS (CR)

Name search for Chambers.

1 (CR)

Select Chambers from screen.

SS (CR)

Display supervisor screen.

O1,LA01 (CR)

Assign this account to LAOl.

OS (CR)

Return to selection screen.

B,BAL V EL T (CR)

Name search for Balvelt.

1 (CR)

Select Balvelt.

SS (CR)

Display supervisor screen.

DL

Request a detail list of this account to be printed later.

01,0001 (CR)

Assign account to client 0001.

OS (CR)

Return to selection screen.

B,YOUNG

(CR~

Name search for Young.

1 (CR)

Select Young.

SS (CR)

Display supervisor screen.

01,0002 (CR)

Assign account to client 0002.

OS (CR)

Return to selection screen.

E (CR)

Exit, LEGAL.

LA Daily Cycle Menu - Selection L, N, M, and H
Log onto the master console with an LA user 10.
Using the LD menu, run the selections shown in table 3-12.
Reset the system date to 07/10/78.

TABLE 3-11.
Sel ecti on
G

60475250 C

LA ON-DEMAND REPORT MENU SELECTION
Conments

Daily assignment list will verify that new accounts are in
queue 0003. Reply ALL to program prompt.

Output to Match
C-LALO-RPTl

3-25

(
Use a terminal other than the master console, if possible, and perform the following functions to make payment entries.

\"

Enter LA user 10, select a NEWS option, and log onto LEGAL with collector 10 0003.
Display/Keyboard

Comments

"-'

P (CR)

Select payment entry option from selection screen.

AD (CR)

Add payment data.

0270007591234567,
0002,01,071078,25
(CR)

Enter account number, client number, transaction type, payment date, and amount.

SB (CR)

Perform statement balance function.

OK (CR)

Transaction is correct, return to selection screen.

E (CR)

Exit LEGAL.

LA Daily Cycle Menu - Selections Land N
Log on the master console with an LA user 10.
Using the LD menu, run the selections shown in table 3-13.
Reset the system date to 08/10/78 by performing the following:
Comments

Display/Keyboard
(manual interrupt) DATE
(CR) 081078 hhmm (CR)

Reset system date to 10 August 1978.

Use a terminal other than the master console and perform the following procedures.
Enter LA user 10, select a NEWS option, and log on LEGAL with collector 10 0003.

TABLE 3-12.
Sel ecti on

COlTlTlents

Output to Match

L

Sort transaction.

N/A

N

Night batch update will assign accounts with client
assignments.

C-LALD-RPT3

M

Daily assignment will assign accounts with client assignments
to queues depending on total due amounts.

N/A

H

Delinquent record content report for supervisor requests.

C-LD-RPTl5

TABLE 3-13.

,/

LA DAILY CYCLE MENU SELECTIONS
Comments

Se 1ecti on

3-26

LA DAILY CYCLE MENU SELECTIONS

Output to Match

L

Sort transactions

N/A

N

Nightly batch update. Report shows that the direct payment
of $25 reduced the amount delinquent and balance due by that
amount; the amount collected is increased by a like amount.

C-LALD-RPT4

60475250 A

Display/Keyboard

Comments

P (CR)

Select payment entry option.

AD (CR)

Add payment data.

0270007591234567,
0002,02,,30 (CR)

Enter account number, client number, and transaction code (indirect payment),
default to system date and payment amount.

SB (CR)

Perform statement balancing function.

OK (CR)

Transaction is correct; return to selection screen.

E (CR)

Exit LEGAL.

LA Daily Cycle Menu - Selections Land N
Log on the master console with an LA user 10.
Using the LD menu, run the selections shown in table 3-14.
Reset the system date to 09/10/78 by performing the following:
Comments

Display/Keyboard
(manual interrupt) DATE
(CR) 091078 hhmm

Reset system date to 10 September 1978.

Use a terminal other than the master console and perform the following procedures.
Enter LA user 10, select a NEWS option, and log on LEGAL with collector 10 0003.
Display/Keyb oard

C)

Comments

P (CR)

Select payment entry option.

AD (CR)

Add payment data.

0270007591234567,
0002,03,,30 (CR)

Enter account number, client number, and transaction code (nonrecoverable
court cost), default to system date and transaction amount.

SB (CR)

Perform statement balancing function.

OK (CR)

Transaction is correct, return to selection screen.

E (CR)

Exit LEGAL.

LA Daily Cycle Menu - Selections Land N

c'

Log onto the master c?nsole with an LA user 10.
Using the LD menu, run the selections shown in table 3-15.
Reset the system date to 10/10/78 by performing the following:

TABLE 3-14.
Selection

,-----/

Output to Match

Sort transactions

N/A

N

Nightly batch update. Direct payments are treated as
direct payments. Report shows a continuing decrease in
the amount delinquent and the balance due; the amount
collected has increased.

C-LALD-RPT5

I

L'" ,.
/

Comments

L

r'"
(

LA DAILY CYCLE MENU SELECTIONS

60475250 A

3-27

Display/Keyboard
(manual interrupt)
DATE (CR)
101078 hhmm (CR)

Comments
Reset system date to 10 October 1978.
/
I
\',

Use a terminal other than the master console and perform the following:

-'/

Enter LA user 10, select a NEWS option, and log on LEGAL with collector 10 0003.
Display/Keyboard

Comments

P (CR)

Select payment entry option.

AD (CR)

Add payment data.

0270007591234567,
0002,04,,100 (CR)

Enter account number, client number, and transaction code (recoverable court
cost), default to system date and transaction amount

SB (CR)

Perform statement balancing function.

OK (CR)

Transaction is correct; return to selection screen.

E (CR)

Exit LEGAL.

LA Daily Cycle Menu - Selections Land N
'''~.

-'

Log on the master terminal with an LA user 10.
Using the LD menu, run the selections shown in table 3-16.
Reset the system date to 11/10/78 by performing the following:
Display/Keyboard
(manual interrupt)
DATE (CR)
111078 hhmm (CR)

Comments
Reset system date to 10 November 1978.

Use a termi nal other than the master console and perform the following procedures.
Enter LA user 10, select a NEWS option, and log on LEGAL with collector 10 0003.

TABLE 3-15.

LA DAILY CYCLE MENU SELECTIONS
Corrrnents

Selection

Output to Match

,r- ,
I

(

Sort transactions.

N/A

N

Nightly batch update. Nonrecoverable court costs are
accumulated only in the client record and do not affect
the borrower's master record.

C-LALD-RPT6

TABLE 3-16.
Selection

3-28

""

L

LA DAILY CYCLE MENU SELECTIONS
Corrrnents

Output to Match

L

Sort transactions.

N/A

N

Nightly batch update. Recoverable court cost increases the
balance due and the amount delinquent fields.

C-LALD-RPT7

60475250 A

'

-,"'
C,

•• ~,r

Comments

Display/Keyboard
I

P (CR)

Select payment entry option •

AD (CR)

Add payment data.

0270007591234567,
0002,01,,300 (CR)

Enter account number, client number, and transaction code (direct payment),
default to system date and transaction amount.

S8 (CR)

Perform statement balancing function.

OK (CR)

Transaction is correct; return to selection screen.

E (CR)

Exit LEGAL.

LA Daily Cycle Menu - Selections Land N
Log on the master console with an LA user ID.
Using the LD menu, run the selections shown in table 3-17.
Reset the system date to 12/31/78 by performing the following:
Comments

Display/Keyboard
(manual interrupt)
DATE (CR)
123178 hhmm (CR)

Reset system date to 31 December 1978.

Use a terminal other than the master console and perform the following procedures.
Enter LA user ID, select a NE'NS option, and log on LEGAL with collector ID 0003.
Comments

Displ ay/Keyb oard

o

P (CR)

Select payment entry option.

AD (CR)

Add payment data.

0270007591234567,
0002,01,,137.47 (CR)

Enter account number, client number, and transaction type (direct payment),
default to system date and transaction amount.

AD (CR)

Add payment data.

0270007591234567"
05" 75 (CR)

Enter account number, default to client number on previous transaction,
transaction type (fee/commission), default to system date and transaction amount.

S8 (CR)

Perform statement balancing function.

OK (CR)

Transactions are correct.

E (CR)

Exit LEGAL.

LA Daily Cycle Menu - Selections F, Land N
Log on the master console with an LA user ID.

TABLE 3-17.

LA DAILY CYCLE MENU SELECTIONS
COl1111ents

Selection

Output to Match

L

Sort transactions.

N/A

N

Nightly batch update. Direct payment will reduce the amount
delinquent and the current balance; the amount collected is
increased.

C-LALD-RPTB

60475250 A

3-29

Using the LD menu, run the selections shown in table 3-18.
Reset the system date to 01/10/79 by performing the following:
Display/Keyboard

Comments

(m anual interrupt)
DATE (CR)
011079 hhmm (CR)

Reset system date to 10 January 1979.

Use a terminal other than the master console and perform the following procedures.
Enter LA user ID, select a NEWS option, and log on LEGAL with collector ID 0003.
Display/Keyboard

Comments

P (CR)

Select payment entry option.

AD (CR)

Add transaction.

0270007591234567,0002,
05,123178,75,-(CR)

Enter account number, client number, transaction type (fee/commission), date,
amount and negative sign. This transaction is negating the previously
feel commissi on.

AD (CR)

Add transaction.

0270007591234567"
05,123178, 50 (CR)
S8 (CR)

Enter corrected fee/commission transaction.
Perform statement balancing function.

OK (CR)

Transactions are correct, return to selection screen.

E (CR)

Exit LEGAL.

entered

LA Daily Cycle Menu - Selections Land N
Log on the master console with an LA user ID.

/'
I

Using the LD menu, run the selections shown in table 3-19.

\

~-

LA On-Demand Report Menu - Selections N, 0, and P
Log on the master console with an LA user ID.
Using the LO menu, run the selections shown in table 3-20.
Reset the system date to 01/20/79 by performing the following:
,/'-

~.

I

TABLE 3-18.

LA DAILY CYCLE MENU SELECTIONS

Selection

Comnents

F

Financial update tape labeled LUD500 - FIRST FINANCIAL
UPDATE. This selection will simulate transactions coming
from the host system. Transactions are stored in accumulative
fi le until the batch update (selection N) is run.

N/A

L

Sort on-line transactions.

N/A

N

Nightly batch update. The on-line transactions will reduce
account 0270007591234567 to a zero balance. The transactions from the host cover a six month period.

C-LALD-RPT9

Output to Match

------,

(

3-30

60475250 A

Display/Keyboard
(m anual interrupt)
DATE (CR)
012079 hhmm (CR)

Comments
Reset system date to 20 January 1979.

Use a termi nal other than the master console and perform the following procedures.
Enter LA user 10, select a NEWS option, and log on LEGAL with collector ID 0003.
Display/Keyboard

"/"')

~

Comments

B,CHAMBERS (CR)

Name search for Chambers.

1 (CR)

Select from screen.

55 (CR)

Enter supervisor screen.

01,AA01 (CR)

Reassign this account from client LAOl (original assignment) to client AAOl.

05 (CR)

Return to selection screen.

B,BALVEL T (CR)

Name search for Balvelt.

1 (CR)

Select from screen.

55 (CR)

Enter supervisor screen.

01,AAOl (CR)

Reassign this account to client AAOl.

05 (CR)

Return to selection screen.

A (CR)

Select automatic option. Becker, Robert E. will appear.
remaining accounts in this queue to client 0002.

55 (CR)

Enter supervisor screen.

01,0002 (CR)

Assign account to client 0002.

NA (CR)

Next account. Repeat the three previous commands until LEGAL exits automatically after
all accounts have been assigned to client 0002.

Assign this account and all

TABLE 3-19. LA DAILY CYCLE MENU SELECTIONS
Output to Match

Corrments

Se 1ecti on
L

Sort transactions.

N/A

N

Nightly batch update. The fee/commission figures for 123178
were reduced by $75.00 and then replaced by $50.00.

C-LALD-RPTlO

TABLE 3-20.
Selecti on

LA ON-DEMAND REPORT MENU SELECTIONS
Comments

Output to Match

N

Comp 1ete and direct payment report.

C-LALO-RPT2

0

Inventory report by client and customer.

C-LALO-RPT3

P

Recovery analysis.

C-LALO-RPT4

/~'-""")
'.,,----/

o

60475250 A

3-31

LA Daily Cycle Menu - Selections L, N, and M
Log on the master console with an LA user 10.
Using the LD menu, run the selections shown in table 3-21.
'

Reset the system date to 08/10/79 by performing the following:
Display/Keyboard

.......... ,~

Comments

(manual interrupt)
DATE (CR)
081079 hhmm (CR)

Reset system date to 10 August 1979.

LA Daily Cycle Menu - Selections F, L, and N
Log on the master console with an LA user 10.
Using the LD menu, run the selections shown in table 3-22.

LA On-Demand Report Menu - Selections N, 0, and P
Log on the master console with an LA user 10.
Using the LO menu, run the selections shown in table 3-23.

INACTIVATE CLIENT
Records may be purged from the LA client file by changing their status; this is done by executing selection S from the LA file
mai ntenance menu.
The status of the system before conti nui ng is as follows:

I

•

The matrix printer is turned off.

•

The page key (upper right of keyboard) is set in the down (page mode) position.t

TABLE 3-21.

Comments

Se 1ecti on

Output to Match
N/A

L

Sort transactions.

N

Nightly batch update.

M

Daily assignment. All accounts will be assigned to queues
based on balance due amounts.

Nine accounts will show reassignment.

TABLE 3-22.

I

LA DAILY CYCLE MENU SELECTIONS

C-LALD-RPTll
N/A

.r
I.

\,.,

LA DAILY CYCLE MENU SELECTIONS

Se 1ecti on

Comments

Output to Match

F

Financial update using tape labeled LUD500-SECOND FINANCIAL
UPDATE. This tape simulates transactions from the host
over a seven month period.

N/A

L

Sort transactions.

N/A

N

Nightly batch update.

C-LALD-RPT12

tWhen using a 722-10 console display, PAGE mode is set by selecting the PAGE position of the ROLL/PAGE toggle switch( - .
located behind the access door to the right of the CRT display. After setting PAGE mode, press the MANUAL RELEASE,
button located on the same panel.
".

3-32

60475250 B

C=

TABLE 3-23.

LA ON-DEMAND REPORT MENU SELECTIONS
Corrment

Selection

Output to Match

N

Complete and direct payment report.

C-LALO-RPTS

0

Inventory report by client and customer.

C-LALO-RPT6

P

Recover~

analysis.

C-LALO-RPT7

From the master console, enter the following:
Display/Keyboard

Comment

LM (CR)

Display LA file maintenance menu.

S (CR)

Enter client file maintenance routine.

S,LAOl (CR)

Search for LAOl.

INACTIVE (CR)

Inactivate client LAO!.

(CR)

Return to client selection screen.

E (CR)

Exit from client file maintenance.

The status of the system before continuing is as follows:
•

The matrix printer is turned on.

o

The page key (upper right of keyboard) is set in the up position.

Reset the system date to 09/l0/8o by performing the following:
Comment

Display/Keyboard

-'
C

(manual interrupt)
DATE (CR)
091080 hhmm (CR)

Reset system date to 10 September 1980.

+ (CR)

Log onto LA system with LA user 10 at the master console.

LA
LH

Display LA history menu.

"

/

,./

LA History Menu - Selection F
Log on the master console with an LA user 10.
Using the LH menu, run the selection shown in table 3-24.

TRANSACTION REPLAY
The objective of this procedure is to demonstrate that transaction replay performs in the L/A subsystem as it does in CCS.
Selections from the,LA daily cycle and on-demand report menus not previously executed, will be run.
Before proceeding further, the system must be backed up (copied).
procedure. The backup system will be used later for transaction replay.

Refer to the Operator's/Collector's Guide for this

Autoload the system you have been using with a 09/10/80 date.
Mount all volumes using UTIL mount functions.

C,'

Use any terminal other than the master console (if possible) for the LEGAL on-line activities. Log onto LEGAL and select a
NEVJS option.

60475250 A

3-33

TABLE 3-24.

LA HISTORY MENU SELECTION
Output to Match

Comments

Selection

/

Client file purge. All client records, which have been
inactive for the number of months specified in the LACL
parameter (LAUTIFIL), will be purged. A sunmary report
is produced for each client.

F

C-LALH-RPTl

Log in with collector 10 0002 and perform the following:
Display/Keyboard

Comments

A (CR)

Select automatic option, account for Robert E. Becker appears.

DC (CR)

Bring up change screen.

01,1111 FIRST STREET
(CR)

Change address line 1.

03,SAN DIEGO,CA (CR)

Change ci~y/state.

04,92117 (CR)

Change zip code.

NA (CR)

Next account, Richard L. Williams appears.

A3,Rl (CR)

Enter action/result code which requires a comment.

LAWYER HAS BEEN
NOTIFIED (CR)

Enter comment.

NA (CR)

Next account, John A. Pagano appears.

A3,R1 (CR)

Enter action/result code which requires a comment.

NEW ADDRESS FROM CLIENT
(CR)

Enter comment.

DC (CR)

Bring up change screen.

01,2222 SECOND ST (CR)

Change address line 1.

03,LA JOLLA,CA (CR)

Change address Ii ne 3.

04,92119 (CR)

Change zip.

05,7145718900 (CR)

Change telephone number.

DS (CR)

Return to selection screen.

E (CR)

Exit.

From the master console, log on with an LA user 10 and save the transaction file, LATRANFL, for later use in transaction
repiay.
Mount the tape labeled ITRANFL SA VEl (scratch tape from CCS transaction replay demonstration) on tape unit 0, with write
ring.
Run the following under UTIL:
READY
FN=
VL=
M=
L=
F=

LIST (CR)
LA TRANFL (CR)
(CR)
(CR)
TAPEO (CR)
U (CR)

Using the LD menu, run the selections shown in table 3-25.

3-34

60475250 A

\,

These reports should be saved to compare to the same reports which are produced after transaction replay.

I

Using the LO menu, run the selections shown in table 3-26.
Mount backup packs and autoload with 09/10/80.
Log in the system with an LA user ID at the master console.
Mount all volumes using the UTIL mount functions.
Clear the transaction files under UTIL by performing the following:
READY
FN=
VL=
READY
FN=
VL=

CLEAR (CR)
LATRANFL (CR)
(CR)
CLEAR (CR)
LATRNBCK (CR)
(CR)

Restore the transaction files (from tape labeled TRANFL SAVE) by executing the following:
READY
FN=
VL=
1=
M=

LOAD (CR)
LATRANFL (CR)
(CR)
TAPED
(CR)

TABLE 3-25.

u

DAILY CYCLE MENU
Output to Match

Se 1ecti on

Comments

L

Sort transaction file in proper order for collector reports

A

Daily collector activity reports.
accounts, time usage, statistics.
counts.

C

Add collector activities to activity file.

Collector changes to
Carriage return to zero

N/A
C-LD-RPT13

C-LD-RPT14

TABLE 3-26. ON-DEMAND REPORT MENU
Selection
F

Comment
Eligible/actual for write-off.
to prompts:

Use the following responses

Prompt

Response

report =
as-of-date =
days delinquent
print =

1 (eligible for write-off)
OB01BO
400
2 (print report by queue assigned,
account type)
yes

subtotals

=

=

Use 'ALL'.

Output to Match
C-LO-RPTB

G

Daily assignment report.

H

Summary account list report.

C-LO-RPTlO

I

Weekly collector statistics report; carriage return to zero
weekly counts.

C-LO-RPTll

J

Monthly collector statistics report; carriage return to zero
monthly counts.

C-LO-RPT12

M

Queue loading report.

C-LO-RPT13

60475250 C

C-LO-RPT9

3-35

Rewind tape on unit O.
LOAD (CR)
LATRNBCK (CR)
(CR)
TAPEO (CR)
(CR)
EX (CR)

READY
FN=
VL=
1=
M=
READY

Execute transaction replay by entering:
REQUEST

LTRPLY (CR)

The system responds:

I

TOT AL
TOT AL
TOT AL
TOTAL

ACTIVITIES UPDA TED:
CHANGES UPDATED:
OTHER RECORD:
NOT UPDA TED:

2

7

o
o
NOTE

The system has been restored onto the backup disk packs. Since processing will be continued on these packs,
they should be relabeled as master packs, and the master packs should be relabeled as backup packs.
Using the LD menu, run the selections shown in table 3-27.
Compare these reports to the reports produced prior to transaction replay.

CLEAR FILES - READY SYSTEM
The data files used for the installation test kit procedures must be cleared before the system may be parameterized for
customer use.
The operator must log onto the master console with a $$ user ID.
The operator types in response to system prompt
SC
and presses (CR).
The system configuration menu is displayed as follows:
SYSTEM CONFIGURATION MENU
Before making a selection from this menu be sure the auxiliary disk pack(s) have been initialized with the correct volume label
or labels for the system which you will select. All disk packs st)ould be mounted and ready.
A
B
C
D
E
F
G
H
I
J
Z

-

12000 ACCOUNT CCS SYSTEM (VOLUME CDDOl)
24000 ACCOUNT CCS SYSTEM (VOLUME CDDOl/CDD02)
36000 ACCOUNT CCS SYSTEM (VOLUME CDDOl/CDD02)
78000 ACCOUNT CCS SYSTEM (VOLUME CDDOl)
12000/9000 ACCOUNT CCS/LA SYSTEM (VOLUME CDDOl/CDD03)
24000/9000 ACCOUNT CCS/LA SYSTEM (VOLUME CDDOl/CDD02/CDD03)
36000/13500 ACCOUNT CCS/LA SYSTEM (VOLUME CDDOl/CDD02/CDD03)
60000/18000 ACCOUNT CCS/LA SYSTEM (VOLUME CDDOl)
CLEAR CCS SYSTEM FILES FOR CUSTOMER PARAMETERIZATION
CLEAR CCS/LA SYSTEM FILES FOR CUSTOMER PARAMETERIZATION
EXIT

SELECTION

=

The operator types
J

and presses (CR).
The following messages will be displayed:

3-36

60475250 C

TABLE 3-27.

,/--- ..,

DAILY CYCLE MENU

(

\,-- -

Comments

Selection

Output to Match

L

Sort the transaction file in proper order
for the collector reports.

N/A

A

Daily collector activity reports; carriage
return to zero counts.

C-LD-RPT16

C

Add collector activities to the activity file.

C-LD-RPT17

OPERATOR -

A JOB WILL BE BA TCHED IN THIS PROCEDURE TO PURGE THE PROGRAM LIBRARY. THE BATCH
HOST MUST BE ACTI V E BEFORE PROCEEDING. TO ACTI V ATE THE BATCH HOST, PERFORM
MI, *BA TCH,F

RESPOND:

'N' CARRIAGE RETURN - IF BATCH HOST IS NOT ACTIVE
CARRIAGE RETURN ONLY - TO CONTINUE

READY?>
THE DATA FILES WILL BE CLEARED.
THE FILES WILL BE INITIALIZED FOR START OF PARAMETERIZATION.
END QTIL.
OPERATOR -

'M-lEN THIS SELECTION IS COMPLETE, USE THE UTILITY COMMAND 'BATS' TO CHECK THE
PROGRESS OF THE JOB NUMBERED LISTED BELOW. 'M-lEN THE STATUS IS NO LONGER 'BEING
SENT', USE THE UTILITY COMMAND 'PRINT' TO PRINT THE JOB. V ERIFY THE JOB
COMPLETED WITHOUT ERROR.

JOB NO. = JOOl
END UTIL
CCS SYSTEM FILES ARE READY FOR PARMETERIZA TION.

c
C~;

60475250 A

3-37

(

"

.............

"

.............

o

HARDWARE REQUIREMENTS

A

(I
1. Minimum Required Hardware
1
4
1
1
1

-

CYBER 18-25
1882-32
1882-16
1867-4
1867-20
2561-12
752-30
752-202
755-21
1860-X
1827-32
1828-1
1811-2

t -

t -

t 1
1
1
1
1

-

- See Note 1 Description
64KB Memory Modules
32KB Memory Module
Disk Subsystem
Disk Drive
CLA Controllers
Terminal Display
}
or
722-10 Console Display
Terminal Keyboard
Matrix Printer
Mag Tape Subsystem (1 Mag Tape)tt
300 LPM Printer
CR/LPR Controller
Console Display
or
1 - 722-10 Console Display

I
I

2. Maximum Required Hardware
\
,~

o

.

1
8
1
3
16
32
32
1
ttt
1
1
1

-

CYBER 18-25
1882-32
1867-4
1867-20
2561-12
752-30
752-202
755-21
1860-X
1827-32
1828-1
1811-2

- See Note 1 Description
64 KB Memory Modules
Disk Subsystem (50 MB)
Disk Drives (50 MB)
CLA Controllers
Terminal Displays
}
Terminal Keyboards
Matrix Printer
Mag Tape Subsystems (Max.
300 LPM Printer
CR/LPR Controller
Console Display

or

2 - 1867-40 Disk Drives

or

1 - 1887-5/1833-6 Disk Controller
.
32 - 722-10 Console Displays

I

= 4 M.T. units)tt

or

I

1 - 722-10 Console Display

3. Optional Hardware
•
1827-60 600 LPM Printer
•
1829-30/60 300/600 Card Reader
4. Configuration Selection
Disks Reguired
Mass memory configurations are determined by account value. Table A-I shows the account volumes supported by CCS/LA
and the required hardware. The minimum hardware requirements with support 'A'. The maximum hardware requirements
will support all selections.

tNumber determined by user requirements
tt7 track mag tape subsystems are not supported under CCS 3.
tttReference CYBER 18 Hardware configurator for definition of expanded Mag Tape configurations.

c'
o

60475250 B

A-I

TABLE A-i.

Mass Memory
Configuration

Number
of CCS
Accounts

ACCOUNT VALUES SUPPORTED BY CCS/LA
Number
of L/A
Accounts

Hardware Required

\

A

12,000

°

1 1867-2, -4 Disk Subsystem t
1 1867-20 Disk Drive

E

12,000

9,000

1 1867-2, -4 Disk Subsystemt
2 1867-20 Disk Drives

B

24,000

°

1 1867-2 Disk Subsystemtt
2 1867-20 Disk Drives

F

24,000

9,000

1 1867-2 Disk Subsystemt t
3 1867-20 Disk Drives

C

36,000

°

1 1867-4 Disk Subsystem
2 1867-20 Disk Drives

G

36,000

13,500

1 1867-4 Disk Subsystems
3 1867-20 Disk Drives

D

78,000

°

2 1867-40 Disk Drives
1 1887-5/1833-6 Disk Controller

H

60,000

18,000

2 1867-40 Disk Drives
1 1887-5/1833-6 Disk Controller

'-.

tApplies for both 1867-2 and 1867-4 products.
ttThe 1867-2 Disk Subsystem is no longer in production.
base only.

It applies to the existing installed

(~'
\

\"
,/

A-2

60475250 A

(

'---

B

CCS SAMPLE REPORTS
e

iW.

This appendix contains sample reports used with CCS.
HURICYRER CRFOIT SYSTEH.
HIHllVfR)lllN J.O
tHl II .1 SY'i TF /'t Vl- R IF I C1\ T I UN
RSWIROIO,SOI5,WOO~

ACTCAIAlAIA4SR· •• • •••••••••••••••••••••••••••••••••••• ••••••••••••••
A1PPQIRlQjP4 •••••••••••••••••••••••••••••••••••••••••• ••••••••
<;AlCt1~
115
HISS
11i15
OALTOOC,
LTR .. OCOLLF.CTIIlN !)~PT
SHTHRUOb,SOUb,WUOb
THTHOl2
lJP(lYOlr,
OLPHi1LOb,P02 ,C)J ,NAN
QPTG QPTOOIRPTOOO
OOOlr.AQ~rT
PJ22lr,~51200 4121000JOUOl.ALL
OU()lSIIE~H"'N
Hl22l555111q
2
OOOl,ALL
0004AEASI1N
522225551200 4100000J0004,ALL
OUOILUWE
H122l5~51115
I000300010UOl.ALL
~l-)C

tTRIOIOl"

LTRl

60475250 A

B-1

CVHER C~FUIT SV~T~M
VERSION ).0
SVSTEM VfRIFIC~TIUN

ACTIVITV VERIFICATIUN TAHlE
RUN DATE: 11/01/77
R E S U l

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60475250 A

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PARAHS

PAR AI1
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PARAH
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PARAH
VALUE L

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PARAH
VALUE l

PARAH
CUNNECTOR
• AI'IO.

DATE 11/0L177 LOL'I
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VAL UE S

CURRENT
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91

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01

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01

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HAXIHUI1 TAIlLE LENGHt : .1000

o

60475250 A

B-3

FILE SPACE REPORT

11/01177
/./----....,.

FILE
NAHE

HAX I ttUH
RECORDS

CURRENT
RECORDS

AVAILABLE
RECORDS

PeT SPACE
AVAILABLE

(
\

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1l000.

90.

11910.

qq.l7o

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12000.

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60475250 A

8-5

CYBER CREO I T SYS reH
VERSION J.O
~YSTEH VERIFICATION

00 NEHL Y AlIOE!)
212
1

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FOR GROUP 0
OUEUE OOOl
FROH 10/01177 TO 11/01177

Z9

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60475250 A

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60475250 A

B-7

CYRER CREDIT SYSTEM
VERSI01'4 J.O·
SYSTEM VERIFICATION

DELINQUENT TREND ANALYSIS
FOR GROUP 0
QUEUE 000"
FRON 10/01177 TO 11101177

PACI:
IIUN DArE

.

4

11/01171

Z9

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60475250 A

c:

DEL I NDUEHT TREND ANALYSIS
0)
FOR GI!OUP 0
PRODUCT
FRUH 10/01/77 TO 11101177

CYBEI! C,(EDIT SYSTEM
VEilS ION ).0 .
SYSTEM YFRIFICATIUN

~

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60475250 A

)

8-11

OELINOUEHT TREND ANALYSIS
FOR GROUP 0
PRODUCT
04
FROH 10/01/77 TO 11101/77

(ylIER CIIEUIT SYSHH
VERSION 1.0
SYS TEM VERIFICATION

29

00 -

30 -

~9

60 -

90 -

B'J

PAGt:
RUN DAH

on

REL!: ASEO

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60475250 A

1" ..,---,
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DEL I NQUENT TREND ANALYSIS
00;
FOR GROUP 0 PRODUCT
FRUM 10/01/77 TO 11101177

ClIlER CREOI,T SYSTEH
VERSION 3.0
SYSTEM VERIFICATIUN

PArol:
RUN OA TF.

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60475250 A

8-13

DELINOUEHT TREND ANALYSIS
TOTALS
FROM 10/01177 TO 11/01/77

CYBEP CREDIT SYSTEM
VERSIUH ].0
SYS JEH VEI(IFICATION

00 -

NEHL Y ADDED
1.],)Q
12
FORHER STATUS
00 - 29
37')

19

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bO -

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11/01/17

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60475250 A

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02553503&12345&7
0213063l212345b7
0278&345&12345&1
02'1211757123451>7
03328965&12345&7
034&01ll 712 345& 7
034'171&4812345&7
035401'11012345&7
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04020131012345&7
0417041&712345b7
043123456123'15&7
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04511855&1 Z 345& 7

OZ

DHO
DATE

NAHE

ACCOUNT

02
07
02
02
02
02
02
02
02
02
02
02
02
02
02
07
02
07
U2
02
02
02
02
02
02
02
02

PAGE

ELIGIBLE FOR HRITE-OFF
AS OF 11/01177
RUN DATE : 11/01177

CYRH CREill T SYSTEH
VERSION 3.0'
SYSTEM VfRIFICATION

"
I
I

OIlRIHt,HICHAH
FRIEDI1AN,GLENN 11
HCGRIITH,PHILIP J
MAURO, JOHN
ARRINGTON,wILLIAH H
SEPULVEDA, JOSEPH A
HARTINDALE,HINSTON A
RIOS,ANTONIU
ROSS,ROIlERT
GREAVES,FRANKLIN
TRIPPI,LORRAItH A
HEARY,CORNELIUS
HORGAN,EDHARD
RECKER,ROBERT E
wlLLIAHS,RICHARD L
HEISS,EDWARD
DURHAH,ANGEL't'NN
WILLlAHS,EDNA HAE
RAILEY,GEORGE
CLARKE,GLADSTONE
CAHPBELL ,H ILLI E G
HENRy,HICHELE A
BEDICS,JOSEPH F
ROBINSON,SHEILA
CASALE,JOHN R HD
vElAlOUEZ,RONAlD
HUNT ,W ILL lAM
SABLO,DONNA P

5/16177
411&177
&!J0117
5/1'1177
&12i1/77
4/2R177
&/1£171
5/01177
&/06/77
5/16177
4/1&177
511'1177
&/12177
&/06177
5116177
1>110177
&/28177
4/28177
&/12177
5/01177
5/16177
4/1&171
5/26177
&130177
5/19171
&/28177
&112171
5/01177

PA S T DUE
AHOUNT

DAYS STATUS CURRENT
PAYOFF
DHO CODf
Ib7
19'1
124
1&&
12&
167
142
184
14&
1&7
199
1&&
142
14&
Ib7
124
12&
187
142
164
1&7
19'1
157
124
1&&

2l.&8
70.30
36.27
24.2'1
30.40
124.91
IH.'13
.00
&1.&2
.00
.00
.00
3&.1&
.00
125.40
58.51>
&3.01
.32
4.78
13 .14
77.79
83.13
.00
50.07
4).35
l2 .15
191.55
.00

lZ&

142
184

42.79
13b.OO
61.20
42.10
45.&2
1611.60
204.1&
!3.6'1

121.6&
1.&1
.83
75.44
51.45
154.0&
Ib&.14
110.03
104.07
15.0&
24.54
13.91
170.5&
1 J5. J1
.1>6
99.34
87.27
31.05
Z89.00
lb.42

CURQ~NT

BALANCE:
't

DATE
UPU

L~ST

Alii.

1,/24/77
I,/l4/77
1,174117
6121177
&/24/71
1>/24/71
I,1l2l71
&1211 77
1>11'1/77
&119177
1>/19/77
1>/1'1177
<,/21171
1>/19/77
&121177
1>/24/77
6/1'1177
&1l2l17
6/2l! 77
6/24/77
111L/71
1>/1'1177
b119/77
&/1'1177
7111117
"/24/71
b/24/77
b/74/71

7.1 q

136.00
8 J.1 0
42.10
45. &l

1 il'l. 1>0
204.1b
11.11'1
lll./l b
1. I> I

.!3 3
75.44
51.45
154.0b
11>&.74
110.03
104.07
15.0&
24.54
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170.5&

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.b8

'1'1.14
d7.11
37.0')
145.11 7
3".42

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••

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DATE

0

0001
0001
0001
0001
0001
0001

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0250214491234561
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03
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ACCOUNT

0283219591234,)& 1

TYPE CUDF. TOT /lL S

..

PIDGEON,R V
BRAY,DAVID P
LOZANO, JOSEPHI NE H
PE TE:RSON,OELU~ES P
RANDALL,LEWIS H
JUNES,PATRICIA A

5118177
&130177
&/28177
4/28177
4111>171
5/28177

I~(J •

ACCOUNTS

2,4"').b5

1,274.01

26

TYH
OUEUF CODE

CURR PA't'OFF AHT

PAST DUE AMT

NO. ACCOUNTS
TYPE CODE TOTALS

PA S T DUE
AHOUNT

CUR'lI:i'lT

171.5'1

171. :;'1
1'17.77

Z8.91>

1]5.60
61.31
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PAST OIlE AliT
1. b 7

2,502.52

DAYS STATUS CURRENT
PAYOFF
DELO COOE

90.37
141.23

I,,)

CU'lR IlALO\NCE

157
124
12&
187
1'1'1
157

1'17.77

'1.9.1>9
1 d4. 31

~ALAHCE

·1 !l4. 11
97. ':15

.63

./1 )

70/.04

7111/77
1,119111
6/2'1/77
bll.2177
7/11171
0/24177

4'1.&'1

'17.85

CURR PAYOFF AHT

DAn LAST
UPl,) AIR

CURR IlALANCI:
7U7.04

C)
60475250 A

B-15

ELIGIBLE fO~ WRITE-OFF
AS Of 11/01177
RUN DATE: 11/01177

cyeER CREDIT SYSTEH
VERSION J.O '
SYSTEM VERIFICATION
TYPE
QUEUE CUDE
0001
0001
0001
0001
0001
0001
0001

ACCOUtU

05
05
00;
05

0149901691Z34567
OZ673170;9IZ)4)b7

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O~0;29Z4191Z34567

00;
00;

047(0442912)40;67

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016807419IZ)~0;67

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DELU
DATE

NAHE
SIHONE,OONNA 11
HAYE ,KENNETH E:
BALVELT,HAROLO
DEHAIO,HAl TER H
COLUN.EUGENE
fOOTE,DORIS
HALL, JOYCE

5/01177
">/28117
">/0 II 77
6/08177
6/16177
0;/06117
",16177

NO. ACCOUNTS
•• TYPF CODE TOTALS ••

TOTALS ••••

PAST DUE
AHUUNT

DAYS Sf ATuS CURRENT
DElQ CODE
PAYOFf

/

LtJ~Q~NT

dAlANCf

~9.,)0

18~

9~.50

94.'i()

147.87
86.10

157
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llB.87
12~. 10

Z 18.11 7

98.~O

1~6

l~b.~O

185.95
157.85
6).40

1 )6
177
199

Z63.Z5
l34.80;

PAST DUE AHT
769.07

NO. ACCOUNTS
•••• QUEUE

PAGF

PAS T DuE AHT
2,0;20.75

92.~4

CURR PAYOFF AHT
1,17".41

CURR PAYOFF AHT
~,)26.10

OA fl lAH
uPU Alii.

1211.10
l"b.~O

164.l8
Z34.85
121.1) J

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77
6/1'1177
7111/77
11/1'1177
h/l9177
6/19177
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8-16

60475250 A

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TYPE
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DELO
DA TE

NAHE

ACCOUNT

o 10U0244'H 2045h 7

0)

PAGE

ELICIBLE FOR WRITE-OFF
AS OF 11/01177
RUN DA TE : 11/01171

GRAHAH.JAMES P

6/12177

PA S T DUE
IoHOUNT

DAYS STATUS CURRE NT
PAYOFF
DELQ COOF

303.'13

142

4U 1.70

llo\lhNCE

DATE LAST
UPU AIR

4Ul.70

61lU77

CUR~E"IT

~./

NO. ACCOUNTS

••

TYPE CODE TOTALS

TYPE
QUEUE CUOE
0002

0110644191234567

05

DELO
DATE

SARACO.DOMENICK

6/06177

NU. ACCOUNTS

••

TYPE CODE TOTALS

••

TOTALS ••••

PA S T DUE
AHOUNT

~AL"NCI:

401.70

CURRt:NT
BALANCE

119.00

11 <1. 00

211.00

PAST DUE AHT

PAST DUE AHT
514.51

CURIol

DAYS STAT US CURRENT
PAYOFF
DELO CODE

211.00

NO. ACCOUNTS
•••• OUEUE

4()1.70

301.51

NAHE

ACCOUNT

CURR P AYOF F AHT

PAST DUE AHT

••

146

CURR PAYOFF AM T
319.00

CURR PAYOFF MIT
720.70

OA f£:
UPlJ

AIR

6/1<)/77

CURl( IlALIINCl
11'1.00

CURR IlALANCE
7? O. 70

o

60475250 A

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B-17

CY8ER CREDIT SYSTEH
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TYPE
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0003

04

ELIGIBLE FOR WRITE-OFF
AS OF 11101177
RUN DATE: 11/01/77
DELQ
ACCOUNT

OlO&1712Z12J45& 7

NAHE

DATE

MAJOR'S WINE L LIQUUR STORf.

NO. ACCUUNTS
•• TYPE CODE TOTALS ••

B-18

TOT"LS ••••

PAST DUE
AHOUNT

DAYS STATUS CURRENT
OElQ CODE
PAYOFF

5/19/77

1&&

PAST UUE AMT

CURRlNT
BALANCE

LAST
UPU A/k

DAr~

';57. 'i)

&/1'1171

CURR PAYOFF AHT

l&9ol9

NO. ACCOUNTS
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)&9.19

60475250 A

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RUN DATE: 11/01111

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/

TYPE
) OUEUE CUDE

./ ooo't

ACCOUNT

02

0~3129't8112J't~&1

OElO
DATE

NAHE
OIGGS.LAHRENCE JR

't/28117

NO. ACCOUNTS

ooo't

TYPE
CUDE

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DElO
DATE

NAHE

"/18117

NU.ACCOUNTS
•• TYPE CODE TOTALS ••

TOTALS ••••

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&2&.88

PAST DUE
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14~.

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BALANCE

DATE LAST
uPD AIR

JO

CURR PAYOFF IIHT

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7",;. )0

14~.30

DAYS STATUS CURRENT
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DELO CODE

CURRENT
8ALANCE

DATE LAST
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&98.7&

fl8A.7b

&/19/77

~5Z.2&

PAST DUE AHT
552.2&

NO. ACCOUNTS
~UEUE

DAYS STATUS CURRENT
DELO CODE
PAYOFF

&2&.88

OJ

••••

PAST DUE
AHDUNT

PAST DUE AHT

•• TYPE CODE TOTALS ••

~UEUe

PACF

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197

CURR PAYOH AHT
&98.7&

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CUru BALANCE

1.179.1't

C,I

60475250 A

8-19

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VERSION 3.0
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DAILY ASSIGNHENTS FOR QUEUE
AS OFf 11/01177
01943B4871234~67

HARTINDALE.WINSTON A
9999 1 Sf
HOHE TOWN. USA
DATE
ACTION

Q9'l9Q

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Lf

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COLLECTOR-IO

0001

AHOUNT DfLQ
131.93
DELa DATE
&/12/77
H~HE PHONE £ EXT. 777-555-1212-0000
BUS. NAHE
BUSY rUWN INC
BUS. PHONE [ ~XT. 777-555-1212-0000
••••• COHHENTS •••••

PAGE

PAYOfflTOTAL DUF
CONTACT DATE
PI!IOI!ITY

2U4.16
10/27177
lOCO

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
02553503&12345&7

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qqqq 1ST .

HOHE TUWN. USA
DATE
ACTION

99999
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LE HER

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AHOUNT DELQ
3&.76
DELa DATE
&/ll177
HUHE PHONE E EXT •. 7'7-555-1212-0000
BUS. NAHE
BUSY TOWN INC
BUS. PHONE £ EXT. 777-555-1212-0000
••••• COHHENTS •••••

PAYOff /TOTAL DUf
CONTACT DATE
PRIORITY

':J). 4 ':J

1007177
10uII

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
0)4971b4812)4567

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9999 1 ST
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DATE
ACTION

99999
RESULT
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AHOUNT DELQ
4.78
DfLQ DATE
6/12/77
HOHE PHONE £ EXT. 777-555-1212-0000
BUS. NAHE
BUSY TOWN INC
BUS. PHONE E EXT. 777-555-1212-0000
••••• COHHENTS •••••

PAYOFf IrUTAL DUE
CONTAC T DA TE
PRIORITY

Zit. 'j 4
101Z7I71

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HUNT ,WILLIAH
9qq9 1 ST
HOHE TOWN. USA...'
OATE
ACTION

99999
RESULT
LETTER

COLL£CTOR-ID

AHOUNT OELO
191.55
DELQ DATE
&/12/77
HOHE PHONE £ EXT. 777-555-1212-0000
BUS. NAHE
N.Y.S.DEPT OF YOUTH
BUS. PHONE £ EXT. 777-555-1212-0000
••••• COHHENTS •••••

PAYOFFITOTAL OuE
CONTACT D~TE
PRIORITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
0137006531234567

FRIEOHAN.GLfNN H
9999 1 ST
HOHE TOWN. USA
DATE
ACTION

'l999'l

RESUL T

LEHER

COLU CTOR-I 0

AHOUNT OELQ
70.30
OELa DATE
4/1bl77
HOHE PHONE £ EXT. 777-555-1212-0000
BUS. NAHE
NBO
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(

Z89.()0
lOIZ7I77

2000

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10/28/71

2000

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••

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0174 74 7]812 JIt 567

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7.52
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6/Z8/77
HUHE PHONE tEXT. 777-555-121Z-0000
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PAYOFF /TUT AL Ou[
CONTACT DATE
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101ZtJ/71

1000

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DATE
ACTION

99999

RESULT

LETTER

COLL~CTOR-ID

AI10UNT OELU
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OELQ DATE
4/16/77
HOHE PHONE E EXT. 777-555-1Z1Z-0000
BELKNAP HORAN INC
9US. NAME
BUS. PHONE E ExT. 771-555-1Z1Z-0000
••••• COMMENTS •••••

PAYOFf/TOTAL DUE
CONTACT DATE
PRIORITY

.~3

10/2tl177
lOOO

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
OZ8Z798591Z34567

RANOALL,LEWIS W
9q99 1 ST
1f0HE TOWN, USA
DATE
ACTION

99999

RESULT

LETTER

COLLECTOR-IO

AHOUNT DELQ
61.]1
OELQ DATE
4/16/77
HOHE PHONE E EXT. 771-555-1Z1Z-0000
9US. NAME
BUSY TOWN INC
BUS. PHUNE E EXT. 171-555-1Z1Z-0000
••••• COHMENTS •••••

PAYOFF/TUTAL DUE
CONTACT DATE
pqlORITY

\H.~5

10/28171

lDOO

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
0]08046431ZJ4567

PREIIOSO,wlLLIAH
9999 1 ST
HOHE TUWN, USA
DATE
ACTION

99999

RESULT

LETTER

COLLECTOR-IO

AMOUNT DELQ
.00
DELQ DATE
8/Z8/11
HUHE PHONE E EXT. 177-555-1Z12-0000
BUS. NAME
BUSY TOWN IHC
BUS. PHOHE E EXT. 177-555-1Z12-0JOO
••••• COMMENTS •••••

PAYOFF/TOTAL OUE
CONTACT DATE
PRIORITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
03189241212]4567

HENRY,MICHELE A

o

9'lQ'l 1 ST

HOME TUWN, USA
DATE
ACTION

9'l99Q
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DELQ
8].1]
DATE
4/16/77
PHONE E EXT. 177-555-1212-0000
NAME'
BROIIM t\QOS. HARRIHAN
PHONE tEXT. 777-555-1212-0000
COMMENTS •••••

A~OUNT

DELU
HOHE
BUS.
!lUSt
•••••

PAYOFF/TUTAL OUF
CONTACT UATE
PQIORI1Y

1.1J
11)/211/77
2000

L j.,".17

10/Z8117

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•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••

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AS OF: 11/01/77
04180742'1(2)4')67

HUNTER,OONAlO
Q9Q.9 1 S T

HOME TOIHh USA
DATE
ACTION

99999

RE SUl T

LET JER

COLLEC

TO~-I

0

PAGE

0001

AHOUNT OELO
120.00
OELO DATE
8/28/77
HUME PHONE E ExT. 777-')')')-1212-0000
BUS. NAME
HUNTER EXCVATINE
BUS. PHONE E EXT. 777-5')5-1212-0000
••••• COHHENTS •••••

PAYOfF I TUTAl IIUI'
CONTACT DATE
PRIORITY

140.:)0
10/111/71

10UO

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•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
0488&2&]912345&7

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HOr1F fUIIN, IJS A
DATE
ACTION

99999

RESULT

lETTER

COLLECTUR-IO

AHOUNT OElO
&3.40
OELO DATE
4/1&/77
HUME PHONE tEXT. 777-');')-1212-0000
BUS. NAME
BRONX LEBANON
BUS. PHONE E EXT. 777-55,)-IZ1Z-0000
••••• COMMENTS •••••

PAYOFFITUTAL DUE
CUNTACT DATE
PRIORITY

'12.44
101Z1l/77
IIlOI)

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
02]9023871234')&7

BRUOKS,CtlARlES
Q9'lQ 1 ST
flOME TOliN, USA
DA JE
ACT ION

99999

RESULT

LETTER

COLl~CTO~-IO

AMOUNT OELO
72.41
UELO DATE
9/01117
HUME PHUNE tEXT. 777-')')')-1212-0000
aUSY TOliN INC
BUS. NAME
BUS. PHONE ( EXT. 777-')')')-1212-0000
••••• COHMENTS •••••

PAYOFF/TUTAl OUF.
CONTACT DATE
PRIORITY

lU~.81l

1017.9/77
1000

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
0268')714812345&7

GOIIOIAN,OOMINGU
'19'19 1 ST

HOH!: TUIIN, USA
DAlE
ACTIOI'!

99999

LETTER

~ESULT

COLlECTOR-IO

AHOUNT DElO
9Z.')&
DELO DATE
9/01/77
HUME PHONE E EXT. 777-')')')-IZ12-0000
BUS. NAME
BUSY TOHN INC
BUS. PHUNE E EXT. 777-,),)5-1Z1Z-0000
••••• COMHENTS •••••

PAYOFF/TOTAl DUE
CONTACT DATE

14&.78
101l'l177

PRIO~ITY

lOOO

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
0401578631Z34,)&7

MARTELLO,LAIIRENCE
9999 1 sr
HOME TUIIN, USA
DATE
ACTION

Q9q9q

RFSULT

LETTER

COLl~CTOR-IO

AHOUNT OELO
1.11
OElO OAT~
9/01/77
HOME PHUNE tEXT. 777-,),)5-1Z12-0000
~USY TOHN INC
BUS. NAME
BUS. PHONE E EXT. 771-55')-1212-0000
••••• COMHENTS •••••

PAYOFF/TUTAl DUE
CONTACT DATF.
PRIORITY

'>2 •.11
1012'1177

lOUO

.............................................................................................

8-22

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CYBER CREDIT SYSTEM
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SYSTEM VERIFICATION

DAILY ASSIGNMENTS FOR QUEUE
AS OF: 11/01177

o Ib"8 8ltU 12J1t')b 7
BaCHARACH.MARYLEE
99'19 1 ST
HOME TUWN. USA
UATE
ACTION

99999
RES UL T
LET TER

COLLECTOR-IO

0001

AHOUNT DELQ
133.5 ..
DELQ DATE
10/l7/77
HOME PHONE ( FXT. 777-555-1212-0000
RUS. NAME
BUSY TOWN INC
8US. PHUNE ( EXT. 777-555-1212-0000
••••• COMMENTS •••••

PAGE

PA'fOFFITUTAl OUF.
CONTACT UATE
PRIURITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
Ol8716lt29123lt567
AHOUNT OELQ
It.l]
PAYOFF/TOTAL
SWEEtH'(.MARTIN
99'19 1 ST
HOME TUWN, USA
DATE
ACTION

99999
RESULT
LETTER

COLLECTOR-ID

DELQ
HOME
8US.
BUS.
•••••

DATE
10/27/77
PHONE E EXT. 777-555-1Z1Z-0000
NAHE
NY POLICE UEPT
PHONE E EXT. 777-555-1Z12-0000
COMMENTS •••••

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
0397Z88631Z3lt567
AHOUNT DELe
Z2.30
PAYOFF/TOTAL
FLAMHOLTl.CARL
9999 1 ST
HOME TUWN. USA
DATE
ACTION

99999
RESULT
LETTER

COLLECTOR-ID

DELQ
HOHE
BUS.
BUS.
•••••

DATE
101Z7/77
PHONE E EXT. 777-555-1Z1Z-0000
NAME
BUSY TOHN INC
PHONE tEXT. 777-555-1Z1Z-0000
COHMENTS •••••

HOME TUWN. USA
OATE
ACTION

99999
RESULT
LETTER

CULLECTUR-ID

DELe
HUHE
BUS.
BUS.
•••••

DATE
7113/77
PHONE ( EXT. 777-555-1l1Z-0000
NAHE
BUSY TOWN INC
PHONE E EXT. 777-555-1Z1Z-0000
COHMENTS •••••

o

HOME TUWN. USA
UATE
ACTION

99999
RESULT
LETTER

COLL~crU~-IO

OELQ
HOME
RUS.
8US.
•••••

DATE
7/l3/77
PtiONE E EXT. 777-555-1l1l-0000
NAHE
8USY TOWN INC
PHONE tEXT. 777-555-1l12-000U
COHHENTS •••••

lOUO

DUE

"l.qb
10/JO/77
loOO

DUE

lb8.1b
10/ lIl7 7
lClOO

CONTACT UATE
PRIORITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
01970lblt91Z3"567
AHOUNT OELQ
71t.12
PAYOFF/TOTAL
HAIOUCK,NEAL GOOOHAN
9999 1 ST

CONTACT UATF
PRIORITY

10'>.1)
10l1UII1

CONTACT UATE
PRIORITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
0100135561Z3lt567
AHOUNT DELe
107.5l
PAYOFF/TOTAL
DAVIS.JOAN
9999 1 ST

OUF

CONTACT DATE
PRIORITY

Z H.b"

10110/77
lOUO

DUF.

911.11

10/ll/77
ZOOO

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••

r-'

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60475250 A

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DAILY ASSIGNMENTS FOq QUEUE
AS OF: 11/011 77

J.O

0001

SYSTEM VERIFICATION
02&30075&12 )105&7
CHAM8E~S,llOY()

R

'19'1'1 1 Sf

HOME TOWN, USA
DA TE
ACT ION

q9Q9q

RES UL T

LET TE ~

COllECTOR-ID

AMOUNT DELQ
59.21
DELQ DATE
7/2J/77
HUME PHONE E EXT. 777-555-1212-0UOO
BUS. NAME
BUSY TOliN INC
BUS. PHONE E EXT. 777-555-1212-0000
••••• COMMENTS •••••

PAYOFFITUTAl DU!'
CONTACT DATE
PRIORITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
0353&91J912345&7

NIESSL,THOMAS
'19'1'1 1 ST
HOHE TUHN, USA
DATE
ACTION

999q9

RESULT

LETTER

COLL~CTOR-IO

AMOUNT DELQ
18.JO
DELO DATE
7111/77
HUHE PHONE E EXT. 777-555-1212-0000
BUS. NAME
BUSY TOWN INC
BUS. PHONE E EXT. 777-555-1212-0000
••••• COMHENTS •••••

PAYOFF/TOTAL
CONTACT OATE
PRIORITY

~U~

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
04529241912J45&7

COLON,EUGENE
q9q9 1

~T

HOME TUII~I, USA
DATE
ACTION

99'199

RESULT

LETTER

COLLECTUR-ID

AHOUNT OELO
185.95
OELO OATE
&/16177
HOHE PHONE E EXT. 777-555-1212-0000
BUS. NAME
M.K. COLLECTIONS
BUS. PHONE E EXT. 177-555-1212-0000
••••• CUMHENTS •••••

PAYOFF/TUTAL DUE
CONTACT DATE
PRIORITY

tl7. 7.,
10111/17

/

laOI!

(

H.l1

tol 111 71

lnon

lbl.ZO;
10/11/71
1000

1/--""

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
01108131011345&7

ANGREF S,~ ICHARD
'191.}9 1 Sf

HOME TOWN, USA
UATE
IoCTION

'19'199

RESULT

LETTER

COLLECTUR-IO

AMOUNT OELO
&.51
DELU UATE
9/12/77
HUHE PHONE tEXT. 177-555-1212-0000
BUSY TOHN INC
SUS. NAHE
BUS. PHONE tEXT. 717-555-1212-0000
••••• COMHENTS •••••

PAYOFF/TOTAL DUE
CONTACT UATE
PRIORITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
01295315112345&7

OBR lEN, HI CHAEL
'IQQ9 1 ST
HOME TOHN, USA
DATE
ACTION

qqqqq

RESULT

L~TTER

COLL~crO~-ID

AHOUNT OELO
Zl.&8
DELU DATE
5/18/77
HUME PHONE E ExT. 177-555-1212-0000
BUSY TOliN INC
BUS. NAME
BUS. PHON!: E EXT. 717-5'j'j-1Zll-OUOO
••••• COMMENTS •••••

PAYOFF/TUTAL DUE
CONTACT DATE
PRIORITY

1l0.'ib

11101117

lnoo

4Z.7Q
11/01/71
lOuO

.............................................................................................

8-24

60475250 A

CYBER CREDIT SYSTEM
VFI/SION 3.0
SYSTEH V~RIFICATION

DAILY ASSIGNMENTS FOR QUEUE
AS OF: 11/01177
014'1'1076912H,)&7

u

HAYE.KENNETH E
qq'lq 1 'iT

HOM£, TOWN. USA
UAH
ACTIOI~

'1'1'1'1'1

RESULT

LETTER

COLlE:CTllR-IO

PALE

0001

AMOUNT UELD
147.67
DELU DATE
5/26/77
HUME PHONE tEXT. 777-55')-1212-0000
BUS. NAME
RUFFY MOSE
BUS. PHONE E EXT. 771-5')')-1212-0000
••••• COMMENTS •••••

PAYOFF / TUTAL IlUF
CON TAC T UAT F
P~IORI TY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
016140&4612345&7
AMOUNT OELQ
)7.21
PAYOFF/TUTAL
SHEARN.DWIGHT
qqq'1 1 ST

1/

HOHE TIJWN. USA
DAfF
ACTION

'l'1q'1'1

RESULT

LETTER

COLLECTOR-ID

UELQ
HUME
BUS.
BUS.
•••••

DATE
'l/2]/71
PHONE E EXT. 777-555-1212-0000
NAME
dUSY TOWN INC
PHONE E EXT. 117-555-1212-0000
COMMENTS •••••

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
0169]467&12)45&7
AMOUNT UELQ
124.'11

PAYO~F/TOTAL

SfPULVlDA.JDSEPH A
qq'l'1 1 ST
HOME TIJWN. USA
UATE
ACTION

f

r-"'"

\J

'1'1'l99

RESULT

LETTER

COLLECTOR-ID

DELQ
HUME
8US.
BUS.
•••••

DATE
4/26177
PHONE E EXT. 777-555-1212-0000
NAME
BUSY TOliN INC
PHONE E EXT. 777-555-1212-0000
COMMENTS •••••

'19'19 l

ST

HOME TUWN. USA
UATE
ACT ION

q9'l'1Q

RESULT

LETTER

COLLECTOR-ID

UELU
HOME
RUS.
RUS.
•••••

DATE
&/08/77
PHUNE E EXT. 777-555-1212-0000
NAME
RETIRED
PHONE E EXT. 777-555-1212-0000
COMMENTS •••••

02149l5~912]45b7

HOME TLlHN. USA
OAff
ACTlIIN

q'1~YY

RESULT

LETTFR

CIlLUCTOR-IO

DELQ DATE
ql12/77
HUME PHONE t EXT. 777-55~-1212-0000
BUS. NAME
~USY TOliN INC
~US. PHONE t
EXT. 777-5~~-1212-0UOO
••••• COMMENTS •••••

CONTACT OATE

~t..8<'

If)UO

Ouf

Itlll.!>U

11/01171

lOOI)

Duf

CONTACT OATF
PRIORITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
AMOUNT DELQ
74.b4
PAYOFF/TOTAL
AURRICHIO.LOUIS
'l9q9 I ST

20un

1l/01l11

CONTACT UATF
PRIORITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
02122625712]4567
AMUUNT DELQ
61.b2
PAYOFF/TUTAL
~(ISS.RURfRT

aUF

CONTACT UATE
PRIORITY

llB.~1

11/01177

1l1.~b

11/01177

lOUO

Ouf

111.41
11/01117

lOOO

P~IORITY

.......................................................•.....•.•..•...••••..•...........••••.

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VERSION 1.0
SYSTEM VERIFICATION

UAILY ASSIGNMENTS FOR QUEUE
AS OF: 11/01171

CY~ER

021bJ2H7123't5b7

GREAVES,FRANKLIN
99'19 1 ST
HOHF TUWN, liSA
DATE
ACTION

q99qq

RESULT

LETTER

COLLE CTOil-I 0

0001

AHOUNT DELQ
.00
DELO DATE
5/18/77
HUHE PHONE ( EXT. 777-555-1212-0000
~US. NAME
BUSY TO~N INC
BUS. PHUNE ( EXT. 777-555-1212-0000
••••• CUHMENTS •••••

PAGE

PAyOFF/TOTAL nUE
CONTACT OATF
PR I 0111 Ty

1. hi

11101177
10UO

,/

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
023bJltl,)9123't5b7

PlllGEO/'4,R V
'1qqq I ST
HOHf TUWN, USA
UATE
ACTlllN

qqq9q

RESULT

LETfEII

COLLEC TOR-I D

AMOUNT DELQ
90.)7
DELQ DATE
')/28/77
HUME PHONE E EXT. 777-555-1212-0000
BUS. NAME
BUSY TUWN INC
BUS. PHONE E EXT. 777-555-1212-0000
••••• COMHENTS •••••

PAYOFF/TOTAL OUF
CONTACT OAH
PI! I OR IT y

111. <; 'I
11101177
lOUO

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
0243719561234567

SAVARESE,RAYMOND 0 I
9q9q I ST
HOME TUWN, USA
OIlJf
ACTION

99999

RESUL T

LE T TER

COLLE( rOR-1D

AHOUNT DELQ
33.)4
DELQ DATE
9/23/77
HUHE PHONE E EXT. 777-5')5-1212-0000
BUS. NAME
BUSY TO~N INC
BUS. PHONE E EXT. 777-555-1212-0000
••••• COMMENTS •••••

PAYOFJ:/TOTAL OuF
CONTACT DATF
PRIORITY

•• ~ ••••••••••••••••••••••••••••••••••••••••••••••••••• •••••••••••••••••••••••• i ••••••••••••••
0250214491234567
AHOUNT DELQ
135.60
PAYOFF /TOTAL OuF
DELQ OATE
4/26/77
CONTACT UATE
PETE~SlJN,OElORE~ P
qQq9 I Sf
PRIORITY
HUME PHUNE E EXT. 711-5')')-1212-0000

HOHE TUWN, USA
UATE
ACTION

qq999

RESULT

Ll:TTER

COLLEt ro~-I 0

027J08J)212J4~67

qq9q I

OELO
.00
DArE
6/08/77
HUHE PHUNE E EXT. 777-555-1212-0000
SUS. NAME
~USY TO~N INC
~uS. PHUN~ E ExT.
771-55')-1212-0000
••••• lIlHHfNTS •••••
A~UUNT

DEL~

Sf

HOME TUWN, USA
DATE
IICflON

qqqq9

RESULT

LETTFk

COLL£crO~-lfl

10UO

Id4.11
11/01177

lOUO

BUS. NAME
aD. OF EDC.
BUi. PHONE E EXT. 711-555-1212-0000
••••• COMHENTS •••••

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
IJECKEIl,ROBERT E

74.04
11/01177

PAYOFFITOTAL OUF
CONTACT DArE
PlllORITy

1,4.0b
11/01171

lOUO

.......•.........•.......•...................................................................

('
8-26

60475250 A

CYdER CREDIT SYSTEM
VEi!SIO~ 1.0'
SYSTEM VERIFICATION

,r----'.

(

OAILY ASSIGNMENTS FOR QUEUE
AS OF: 11101177

0001

PAGE

.

0276992191234567

"

YOUNHANS,JOSEPrlINE M
99q9 1 ST
HOME TUWN, liSA
DATE
ACTION

q9'1q'l

RESUL T

LUTER

COLLECTOR-ID

AHOUNT DElO
25.84
DELO DATE
9/12171
HJHE PHONE tEXT. 171-555-1212-0000
BUS. NAHE
NY TEL.
8US. PHUNE t EKT. 111-555-1212-0000
••••• CUMHENTS •••••

PH[lfFITUTAL [)UF
C[lNTACT UATf
PRIORITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
0278634561234561

WILLIAMS,RICHA~O

q9q9 1 ST

HOME TUWN, USA
DATE
ACTION

qqqqq

RESULT

LETTER

CDLLECTOR-ID

AMOUNT DELO
125.40
DELO DATE
5/18117
HOHE PHUNE E EXT. 111-555-1212-0000
BUS. NAHE
8USY TOWN INC
8US. PHONE E EXT. 111-555-1212-0000
••••• COMMENTS •••••

PAYOFF/TOTAL [)uF
~ONTACT UATF
PRIORITY

jll. 'I J

11/01ln

<''100

161>.74
ll/Oll71

200t)

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
0283219591234567

JONES,PATRICIA A
'19'19 1 ST
H[lMf TUWN, USA
UATE
ACTION

99qqq

RESULT

LETTER

COLLECTOR-ID

DELQ
.00
DATE
5/Z8/77
PHONE E EXT. 777-555-1212-0000
NAME
CITI8ANK
PHONE E EXT. 777-5~5-1212-000D
COMMENTS •••••

A~OUNr

DELO
HuME
8US.
8US.
•••••

PAYOFF/TUTAL nUE
CONTACT UATE
PRIORITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
03114751712]4567

LEhTHOMAS J
'1999 1 ST
HIlHE TUWI'I, USA
OATf
ACTION

9qqqq

RESULT

LETTER

COLLECTOR-IO

AMOUNT OELQ
41.22
DELO DATE
9/Z3/77
HUME PHONE E EXT. 777-555-1212-0000
8US. NAME
SUSY TOWN INC
8US. PHONE E F.xT. 777-555-1212-0000
••••• COMMENTS •••••

PAYOFF/TOTAL [)UE
CONTACT DATE

O]~601]1712]~567

o

~AE

HnMf TUWN. USA
DATE
ACTION

'I9Q9Q

RESULT

LETTE~

CULL~CTO~-IO

AMOUNT DELO
.l?
DELU DATE
4/18/71
HUME PHONE t EXT. 711-5~~-1112-0000
8US. NAME
BUSY TOWN II'IC
RUS. PHUNE t FXT. 777-~S~-1212-0000
••••• COMMENTS •••••

P~YOFF/TUTAL

CONTACT UATE
PRIORITY

2000

III. Z II
11/01117

lOUO

P~IORITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
HILLIAMS.EDNA
Q9YQ l ST

.'lJ

11/01117

OUF

l';.Ob
11/01/77

lOUO

••••••••••••••••••••••••••••••••• 9 •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••

c)

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60475250 A

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AS OF: 11/01/77

AS~IGNMENTS

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0]bB0710191Z )/o5b7
OEHAIO,IIALlE~

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H

HOME TUIIN, USA
UUF
ACTION

q9q9q

RESULT

LETTEW

COllECTOR-II>

AHOUNT DELe
98.40
DELU DATE
bl08/71
HUME PHUNE E EXT. 177-555-1212-0000
BUS. NAHE
BRADFORD SECURLTIES
BUS. PHONE E EXT. 777-555-1212-0000
••••• COHHENTS •••••

PAYOFF /TUTAL OUf
CONTACT OATF
PR lOR I r '(

l~b.~U

It/Ol/71

(OUo

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
03774755bll345b7

JACI(SON.KARl 0
'lQ'lQ 1 'iT
HOHE TUIIN. USA
DATE
ACTION

Q9QQq
RESULT
LETTER

COll~CTOR-IO

AHOUNT DEle
32.75
DEle DATE
Q/12/77
HOME PHONE E EXT. 771-555-121Z-0000
8US. NAME
BUSY TOliN INC
BUS. PHONE ( EXT. 777-555-1212-0000
••••• COMMENTS •••••

PAYOFF/TOTAl DuF
CONTACT DATE
PRIORITY

') 1. b 7
11/01177
(1)01)

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
03780b55blZJ45b7

CAMPBELL,HILll£ G
9Q99 Z ST
HOME TUHN. USA
~ATE
ACTIUN

99'lQ9
RESULT
LETTER

COllECTOR-IO

AHOUNT DEle
77.79
DflU DATE
5/18/77
HOME PHONE E F.XT. 771-555-1Z1Z-0000
BUS. NAME
BUSY TOHN INC
BUS. PHONE E ExT. 777-555-1Z1Z-0000
••••• COMMENTS •••••

PAYOFF/TOTAl DuE
CONTACT DATE
PRIORITy

J10.~b

11/01/77

lOOO

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
03'1blllbblZ)/o5b7

BEDICS,JUSEPH F
qq9q 1 'iT

HOME TUHN. USA
IJATE
ACTION

qQqq9

RESULT

LETTER

COLlEC TO~-I 0

AMUUNT DELQ
.00
DELe DATE
5/28/77
HOME PHONE E ExT. 777-555-121Z-0000
BUS. NAHE
ALLCITY INSURANCE SE
BUS. PHONE E EXT. 777-555-1212-0000
••••• COMMENTS •••••

PAYOFFITOTAL DuE
CONTIICT OATE
PQIORITY

.1,6
11/01/71

{')OO

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
04280405612345b7

MUH01.SIGIOFRFOO
qqqq 1 ST
HOMf TUHN. USA
nATE
ACTION

~Q~qQ

I(fSlJLT

lETTflo!

t:f)lLECrO~-IO

AHOUNT O~Le
127.37
DELe DATE
Q/21/77
HUME PHONE tEXT. 117-555-1Z1Z-0000
BuS. NAME
HEOGE II~N REST
Bus. PHONE E EXT. 177-555-1212-0000
••••• COMMENTS .....

PAYOFFITOTAL l>uF.
CONTACT ~ATE
PRIORITY

114.0 'J

11/01117

loon

.......•...........•.....................................................•.................••

8-28

60475250 A

CYBER CREDIT SYSTEM
VFRS ION J.d
SYST~M VERIFICATION

DAILY ASSIGNMENTS FOR eUEUE
AS OF: ll/01177
047b0442912345b7

FOOTE, UOR IS

( 0)
~

9999 1 Sf

HOME TUWN, USA
OATE
ACTION

99999

RESUL T

LETTER

COLLECTOR-ID

0001

P"GF.

OELe
157.65
DATE
5/08/71
PHONE tEXT. 711-555-1212-0000
NAME
AHERICAN CAN
PHONE tEXT. 171-555-1212-0000
COMHENTS •••••

PAVOFF/TUTAL
CONTACT ilATF
PRIORITV

A~OUNT

DELD
HOME
8US.
HUS.
•••••

DU~

041bJlb1811345b7

HOHE TOWN, USA
DATE
ACTION

99999

RESULT

LETTER

COLLECTOR-ID

AMOUNT DELD
10.53
DELe DATE
8/12117
HOME PHONE tEXT. 717-555-1212-0000
ouSt NAHE
9USY TOWN INC
BUS. PHONE tEXT. 771-555-1212-0000
••••• COMHENTS •••••

2Clllll

PAYOFF/TuTAL DuE
CONTACT UATf
PRIORITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
01315933912145b7

CONCA,SAM
9999 I ST

HOHE TUWN, USA
OATF
ACTION

q999q

RESULT

LETTER

COLLECTOR-IO

AMOUNT DELe
90.33
DELe DATE
10/18/77
HUME PHUN~ E EXT. 777-555-1212-0000
BUS. NAME
SUSY TOHN INC
9US. PHONE E EXT. 177-555-1112-0000
••••• COHMENTS •••••

PAYOFF/TOTAL
CONTACT OATE
PRIORITY

~UE

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
016b12b1B12345b7

ARRINGTON,WILLIAH H
~9yq 1 5T
TUHN. USA
QATF
ACTION

99Y99

HOH~

RESULT

LETTER

COLLECTO~-ID

AMOUNT DELe
30.40
DELD UATE
b/28/77
HUHE PHONE E EXT. 777-555-1211-0000
sus. NAME
9USY TOHN INC
BUS. PHONE E ExT. 777-555-1212-0000
••••• COHMENTS •••••

1 J4. '15

11/01177

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
U'LOUGHLIN,MICHAEL
9999 1 ST

10

PAYOFF/TOTAL DUE
CONTACT OATF
PRIORITY

b7.:)5
11/01/77
l~OCl

1 79.1 q
11/02177
20UO

45.112
11/01117

2000

..........................................................................•...... .......... .
~

023091,1012345b7

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FOGLIA,HARGUERITE H
9999 1 Sf
HOME TOHN, USA
OAT~
ACTION

q9999

RESULT

LETTER

COLL~CTO~-IO

AHUUNT OELe
54.16
DELe DATE
10/1~/77
HUME PHUNE E FXT. 777-555-1112-0000
MISERICORDIA HUSP
9US. NA~E
HUS. PHUNE t E~T. 171-555-1212-0000
••••• CUMMENTS •••••

PAYOFF/TUTAL DUE
CONTACT DATE
PRIORITY

8Z.U
11101177

2000

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••

60475250 A

8-29

CYdER CHOIT :;~ 'eM
VERSION 3~0
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DAILY ASSIGNHENTS FOR QUEUE
AS OF: 11101177
025Q1144'112H')b7

qqqqQ
RfSUL T
LETTH

COLLEC

OELQ
2B.Yb
DATE
bl26111
PHUNE E EXT. 117-55S-1212-0000
NAME
BUSY TOHN INC
PHONE E EXT. 117-555-1212-0000
COMMENTS
•••••

A~UUNT

LOlANO.JUSEPHINE M
~qqq 1 ST
HOI1E TUWN, USA
DATF
ACTION

0001

TO~-I

0

OELQ
HUME
BUS.
BUS.
•••••

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PAYO~F/TUTAL

HOME TUHN. USA
DATE
lICTlON

qqyqq
RF.SULT
LETTER

COLLECTOR-IO

DELe
HUME
BUS.
BUS.
•••••

DATE
10/18117
PHONE tEXT. 711-555-1212-0000
NAME
PROVIDENCE HOSP
PHUNE tEXT. 111-555-1212-0000
CUMMENTS •••••

4'1. ',Ij
11/0ll77

lnun
\ ....

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
02822822912345b7
AMUUNT DELe
42.15
PAYOFFITUTAL
HAYMES.OEMA
qq9Q 1 ST

nUF

CONTACT DIITF
PRIORITY

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PRIO~ITY

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DATF
ACTION

qq'1qq
RESULT
LETTER

COLLECTOR-IO

AMOUNT OELQ
61.01
DElQ DATE
b/28111
HUME PHONE E EXT. /11-555-1212-0000
NYC BO EO
BUS. NAME
8US. PHONE E EXT. 111-555-1212-0000
••••• COMMENTS •••••

PAYOFFITUTAL OUf
CONTACT DATE
PRIORITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
AMOUNT UELQ
86.16
PAYOFF /TOTllL
[AllY

.CA~NEL

G

qq'lq 1 ST

HOHE TUIIN. USA
DATf
ACTION

yqqqq
II E S UL T
LE T fE R

COLUCTOil-IO

DELe
HUME
BUS.
OUS.
•••••

DATE
10/18/77
PHUNE
EXT. 117-555-1212-0000
NAME
NYCTA
PHONE
EXT. 71'-5~5-1l12-0000
COMMENTS •••••

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
AMUUNT
PAYOFF/TUTAL
0~3Ill4~61l34Sb7

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qqqq 1 ST
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DATE
IICTION

qQ9Q9
RESIJLT
LUTER

COLUCTlI~-IO

~ELQ

22.1~

DELO DATE
6/28/71
HUME PHONE E EXT. 177-5S5-1l1l-0000
IlIlS. NAME
tW<;'I' TtJloIN INC
BUS. PHONl ( ExT. 177-'S~-lltl-OOOO
••••• CU~MENTS
•••••

OuF

CONTACT DATF
PIIIORITY

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PRIORITY

1 Ult. 07

11/0ll77

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DATE'
ACTION

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LETTER

COLlECTllK-IO

0001

PAGE

AI10UNT DElO
53.76
DElO DATf
6/16/77
HDME PHONE E ExT. 777-555-1211-0000
BUS. NAHE'
BUSY TOWN INC
BUS. PHONE E EXT. 777-555-1212-000U
••••• COMHENTS
•••••

PAYOFF/TUrAlOUF
CONTACT llATF
PRIORITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
0173711q712)45b7

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~CTION

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RESULT
LETTER

COLlECTOR-ID

AHOUNT DELQ
JB.27
DELO UAff
61J0/77
IIUHE PHUNE I: EXT. 777-555-1212-0000
BuS. NAHE
BUSY TUHN INC
BUS. PHONE I: ExT. 777-55~-1112-0000
••••• CUHMENTS
•••••

PAYOFFITOTAl
CONTACT DATE
PRIORITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
01744345bl1345b7

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OA TE
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QQ'lQq
IIESULT
LETTE~

COLLf.CTO~-lu

AI10UNT DELQ
24.1Q
DELO DATE
5/IQ177
HUHE PHONE E EXT. 777-555-1212-0000
BRDNX SLUE PRINT CO
BUS. NAME
BUS. PHON~ I: ExT. 777-555-1212-0000
••••• CUMMENTS
•••••

PAYOFF/TOTAL
CONTACT DATE
PRIORITY

OU~

111."'1
11102117

2nO!)

t! 1.l u
11/0Jl77

l:>UO

DU~

42.10
11/0j/77

l:>O()

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018?1l74Jl1Zl45b7

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'1'1'19 1 ST
tHlMF TUWN, liSA
UATE
~.CTlON

AMOUNT OELQ
uELO DATE

1&6.43

PAYOFF/TOTAL DUE
CONTACT OAff
PRIORI TV

10/01/71

PIiIlN~
ExT. 777-555-1212-0000
BUS. NAME
SUSY TOHN INC
AUS. ~HUNE
ExT. 777-5~5-1212-0000
••••• CUHMENTS •••••

IitlHE

qQ'IQ'l
RESULT
LETTER

COLLECTOR-ID

JJb. q 0

11/03177
2000

...............•...................................... ................... .................. .
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AHOUNT uELO
OFLO OATf
HOME PHOHE I: EXT.

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'IQ'JQ 1 S T
HllliE TUWN, lJ~/I
I)ATE
ACfI{}N

aus.

'Iq'lq'l

I-1212-0000
BUS. NAME
RUSY TUWN INC
BUS. PHUNE tEXT. 777-5'j'j-1211-0000
••••• CoM~ENTS •••••

P~(,F

PAYOF~ITUTAL

0107879bJL23,,'jb7
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ACTION

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97.L3
DATE
8/30/77
HUME PHUNE tEXT. 777-'j5'j-1212-0000
BuS. NAME
9USY TOliN INC
RU~. PHONE tEXT.
777-555-L212-0000
••••• CoHMENTS •••••
O~LQ

'I9qQ9

RESULT

LETTER

COLLECTOR-ID

bll."'"

11 JrI"/l1
tllun

'\

'--

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
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11".1,'>
11/1)5/1 7

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0207l71"H123"5b7

HIGGINS.MARVIN
99q9 1 Sf

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UATE
ACTION

q9qqq

RESULT

LETTER

CoLLECTOR-IU

AHOUNT DELO
115.b7
DELQ DATE
8/JO/77
HOHE PHONE tEXT. 777-'j55-1212-0000
BUS. NAME
PLYHOUTH THREAD YARN
BUS. PHONE tEXT. 777-555-1212-0000
••••• CUM~ENTS •••••

PAYOFF/TOTAL
CONTACT DATE
PRIORITY

DUE

1'>0.11:1
11/0~/77

lOUO

.......•...........•.••.... ...................•...... ....................................•..
~

0359bbbbQ12J"5b7

NODGE.MELVIH
9'19'1 1 Sf

HOME TUIIN. liSA
UAH
ACTION

qQQqQ

RESULT

LETTER

COLLfCTOR-IO

AHOUNT DELO
IJJ.2Q
DELU DATE
8/10/77
HUHE PHONE ( EXT. 777-555-1212-0000
IlUS. NAME
LOCAL 1888
RUS. PHONE l EXT. 777-555-1Z12-0000
••••• COHHENTS •••••

PAyoFFltUTAL our
CONTACT DATF
PRIORITY

1~7.ZY

11/1)5/77
tOUO

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
04bqlZJl~lZJ"5b7

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9qqq 1 ST
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UATE
a.CTION

~qyqq

RESULT

U:TTE~

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AHUUNT DlLQ
2b.b2
DELO DATE
7/JO/77
HUHE PHUNE t EXT. 777-5~'>-121Z-0UOO
aus. NANE
NORTH CENTRAL HOSP.
sus. PHUNE l fxT. 777-555-1212-00UO
••••• 1IIMI1fNTS •••••

PAyoFF/TUTAL DuE
CONTACT OATf
PRIORITY

5i1."O
LI/05/77

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CYBE~

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RESULT

LETTER

COL L E:C TOR -10

0001

AMOllNT OELQ
49.50
OELQ OATE
5/01/71
HOME PHONE E ExT. 771-555-1212-0000
RUS. NArlE
OONNA rI SIMUNE
RUS. PHONE E ExT. 777-50;5-1212-0000
••••• COMMENTS •••••

P"GE

PAYI1FF/TOTAL OUF
CONTACT OATf

qqqq 1

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ACTION

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RESULT

LETTER

COLLECTOR-IO

DELQ
HUME
BUS.
BUS.
•••••

UATE
5/01/71
PHUNE E EXT, 777-55;-1212-0000
NArlE
6USY TOHN INC
PHONE E ExT. 777-55;-1212-0000
COMMENTS •••••

qq'l9

1 :iT

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DATE
ACTION

~Qq99

RESULT

LETTER

COLLECTOR-IO

OELU
HOME
BUS.
RUS.
•••••

DATE
5/01/77
PHONE E EXT. 777-55;-1212-0000
NArlE
BUSY TOWN INC
PHONE E EXT. 777-55;-1212-0000
COMMENTS •••••

~

CLARKE.GLADSTONE
. Qqqq

1

ST

HOME TUIIN, USA
OArE
ACTION

q9q9q

RESULT

LETTER

COLLECTOR-ID

AMOUNT DELQ
1].74
OELQ DATE
5/01/71
HOrlE PHONE E EXT. 777-555-1212-0000
9US. NArlE
9USY TOWN INC
SUS. PHONE E ExT. 177-555-1212-0000
••••• COMMENTS •••••

~

o

HOrlE TOliN. USA
OArE
ACTlnN

q9qq9
~ESULT

LETTER

COLLECTO~-IO

OELu
HUME
BuS.
RU').
•••••

OATE
5/01/71
PHUNE E EXT. 777-55O;-121Z-0000
NArlE
VA HOSPTL.
PHONE E EXT. 111-55O;-lZ12-0000
CQrI~ENT,)
•••••

1000

OUF.

2000

......

CONTACT DATE
PQIORITY

llll.10
11/01:1/77

PAYOFFITOTAL DUE
CONTACT DATE
PRIORITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
04511850;&12345&7
AHOUNT OELQ
.00
PAYOFFITOTAL
SABLU.UONNA P
~9Q9 1 ST

H.,!'l

11/01j/ 11

CONTACT DATE
PRIORITY

........•.............. ............................•.................................
0]540191012345&7

DUF

CONTACT DATE
PRIORITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
02&7]175912145&7
AI'IOUNT OELQ
8&.10
PAYOFFITOTAL
8ALVELT.HAROLD

'1', • .,0
11/011111

lOon

P~IO~'TY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
0204414&81l345&7
AHOUNT OELQ
.00
PAYOFFITOTAL
~IUS.AIHtlNIO

Ib

DUI.:

13 .91
1l/01l/77

2000

J&." 2

111011111
lOOO

.•.......•................•..........•..............................•......•...•.............

,,--.-... ..

~I

60475250 A

8-35

DAILY ASSIGNMENTS FOR QUEUE
AS OF: 11/01177

CYSER CREOIT SYSTEM
VERSION 1.0
SYSTEM VERIFICATION

•••••

80 ACCOUNTS ASSIGHEO TO QUEUE

0001

PAGF.

17

00~1

\

I

B-36

60475250 A

/

".....

CREDIT SYSTEH
VERSION J.b
VERIFICATION

DAILY ASSIGNMENTS FOR OUEUE
AS OF: 11/01111

CYBE~

OOOZ

PAGE

ltl

SYST~H

u

01000Z44'1IZ04')b7

GRAH4H,JAHES

P

'1'199 1 '\T

HOME TUWN. USA
DATE
ACTION

9999q

RES UL

T

LETT E R

COLLEcrOR-IO

AHOUNT DELO
]0].')]
DELO DATE
b/ll/11
HUHE PHUNE tEXT. 171-555-11IZ-0000
BUS. NAHE
BUSY TOWN INC
RUS. PHU~E E EXT. 777-555-1212-0000
••••• COHHENTS •••••

PAVOFF/TOTAL OUF
CONTACT OAlF
PQIORITY

4tH.7U

11)1l1/11
<,flOO

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
OZ4Io913~IZ]4')b7

HAWKINS,FRED~RIC H
q'l~9 1 ST

HOI1E TOWN. USA
DATE
~CTION

'1999'1

RESULT

LETTER

COLLECTOR-ID

AHOUNT DELO
230.4]
DELO DATE
81Z8/77
HUME PHUNE E EXT. 177-55')-1212-0000
BUS. NAHE
BUSY TOWN INC
HUS. PHONE ( EXT. 777-,);,)-IZI2-0000
••••• COI1MENTS •••••

PAVOFF/TUTAL auF
CONTicT DATE
PRIORITV

) '07 • ., 8

10/1tJ177
lOUO

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
0110b44191Z)4')b7

SARACO,DUHENICK
'1999 1 ST
TOWN, USA
DATE
ACTION

HOI1F

999Q9

RESULT

LETTER

COLL~CTOR-IO

AHOUNT DELO
ZII.00
DELO DATE
&/06/71
HJHE PHONE E ExT. 771-;,),)-IZ1Z-0000
PELHAM CHURCH GDS
BUS. NAHE
RUS. PHONE tEXT. 177-')55-1Z1Z-0000
••••• COMMENTS •••••

PAYOFF/TOTAL OuF
CONTACT OATF
PRIORITY

l11.00
11/01111
<'DO~

/""---

(

\

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••

.'-...-/

OZ48Z6'))912]4')b7

SOTO,ANGELO E
'19'19 1 Sf

HOME TOHN. USA
DATE
ACTION

99'199

RESULT

LETTER

COLLECTOR-IO

AMOUNT OELO
ZIZ.1]
DELO OATE
10/01/71
HUHE PHUN~ ( EXT. 717-;;;-IZ12-0000
BuS. NAHE
OR A HOORE
RUS. PHONE tEXT. 171·;;5-1Z1Z-0000
••••• COHMENTS •••••

PAYOFF/TUTAL OUF
CONTACT DATE
PQIORITY

ltl 1.1]
Il/Oll11

<'000

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
02700015'11Z]4')b7

YOUNG,THEOUORE 0
'19'19 1 ST

HOHF TOHN, USA
DATF
'.CTlUN

'19'199

RESULT

LUTER

COLL~CTO~-IO

AHOUNT DELO
Z9b.41
UELO OATE
8/30/77
HUHE PHONE tEXT. '1'-S,)5-121Z-0000
RUS. NAME
TOWN OF GREENBURGH
~U5.
PHONE E ExT. 777-~S~-1212-0UOO
••••• CllHI1ENTS •••••

PAYOFFITOTAL DuF
C'lNTA[J UHF
PRIORITY

)'12." 7
11/0'1/11
<'DOD

................................................................•.........................•••

G

r- .

l.)

60475250 A

B-37

DAllV ASSIGNHENrS FUR QUEUE
AS OF: 11/01171

CVBER CREDIT SVSTEH
VERSION J.d
SVSTEH VERIFICATION

•••••

8-38

5 ACCOUNTS ASSIGNED TO QUEUE

OOOZ

PA(;E

1'1

OOOl

60475250 A

CY~fR

DAILY ASSIGNHENTS FOR QUEUE
AS OF: 1l/01l71

CREDIT SYSTEM
).0

\,E~SIOI-I

SYSTEM

PAGF.

000)

20

V~RIFICATION

SMITH,CRAIG G
'19'19 1 'iT

HOl1f TUHN, USA
DATF
ACTIOI-I

'l9'l99

RESULT

LETTER

COLUC TOR-I 0

AI10UNT DELQ
]77.)b
DELU DATE
10/27171
HUHE PHUNE E EXT. 777-')')5-1212-0000
BUS. NAl1f
COOPER' LYBRAND
BUS. PHOt.E E EXT. 111-'j';5-1212-0000
••••• CUI1I1ENTS
•••••

PAYOFF/TurAL OUF
CONTACT OATF
PRIORITY

'; 76.0)

10110171
lOOO

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
0]Obl7122L2H5b7

I1AJOR'S HINF. E LIOUOR STURE,
'l9'l9 1 ST

HOI1E TUWN, USII
!lATE
ACTION

•••••

99999

RESULT

LETTFR

COLLE:( TOR-I 0

AI10UNT DElO
3b9.19
OElO DATE
5/1'l171
HUI1E PHONE tEXT. 111-555-1212-0000
BUS. NAI1E
I1AJORS HINE LIQUOR
BUS. PHONE E ExT. 111-'j';5-1212-0000
••••• COHHENTS •••••

PAYOFFITOTAl OUrCONTACT DAfF
PRIORITY

';'.11. 'jJ

11/0.1171
lOUO

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
ACCOUNTS ASSIGNEO TO QUEUE

0003

c'
C)

o
60475250 A

8-39

CYijER CREDIT SYSTEM
VfRSION 3.0
SYSTEH VERIFICATION

DAILY ASSIGNMENTS FOR QUEUE
AS OF: 11/01171
01b51b0511l145b7

RADIN,DAVID
qqqq 1 ST
qqq99

HOHf TOWN, USA
DATE
ACT 101'4

RfSULT

LETTER

COLLECTOR-ID

PAGF

0004

AMOUNT DELO
718.5q
DELQ DATE
q/01/77
HUHE PHUNE tEXT. 777-555-1212-0000
RUS. NAHE
BUSY TOWN INC
BUS. PHONE tExT. 777-555-1212-0000
••••• CUHMfNTS •••••

PAYOFFITUTAL DUF
CONTACT DAff
PQIORITY

04Jll946112J45b7

JR

q999 1 ST

HOHE TUWN, USA
O~TF
ACTION

~99qq

RESULT

lETTFR

COLLECTOR-IO

AMOUNT DfLQ
blb.88
DELQ DATE
4/Z8/77
HOHE PHONE tEXT. 777-555-121Z-0000
BUSY TO~N INC
BUS. NAHE
RuS. PHONE E ExT. 777-555-1Z1Z-0000
••••• COHMENTS •••••

illl.ltl

10/2'117 7

lllon
\"

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
DIGGS,L~WRENCE

21

PAYOFF/TUTAL aUF
CONTACT DATE
PRIORITY

'''5.10

11101/77

loun

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
04190433~IZ345b7

PARISI,HICHAEL P
qqq91 Sf
HOHE TOWN, USA
OATE
ACTION

•••••

B-40

q9q99

RESULT

LETTER

CULLECTOR-ID

AHOUNT DELO
55Z.lb
DELQ DATE
4/18117
HOHE PHONE tEXT. 717-555-1212-0000
HETROPOLITAN LIFE
BUS. NAHE
BUS. PHONE E EXT. 717-555-1Z1Z-0000
••••• COHMENTS •••••

PAYOFFITUTAL aUF
CONTACT DATE
PI!IORITY

"~8.7b

11/01/77
lOOO

,~- .

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••

ACCOUNTS ASSIGNEO TO QUEUE

0004

60475250 A

CYBER CREDIT SYSTEM
VERSION 3.0
SYSTEM VERIFICATION

NUMBER OF ACCOUNTS ASSIGNED
AS OF: 1l/0l177

PAGE

u
••••• TOTAL ACCOUNTS ASSIGNED:

90 •••••

- END OF REPORT -

~".

('
\

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60475250 A

8-41

ACCOUNT SUMMARY LIST REPORT
AS OF: 11101177

eYBI: ~ Cil EDI T SYSTEM
VERSION J'.O
SYSTEM VERIFICATION
ACCOUNT NUI1I1EI<

BORROWERS NAME

0100024491204~b7

GR AHAr1. JAME S P
DAVIS.JOAN E
S I HONE. OOI'4l'U H
SPARKS.BAtHIARA B
SARACU .DOME N ICI(
ANGI'>312]45h7
0147146181134567
0149907b9123to5b7
01646H42212)45~7

016511>0511234567
0173712<171234567
017«4 14561234Sb 7
01747"7]8123',5b7
0181401>481234S67
0162~14J212)4'}67

018b12~7612J4567

0lRQ14671>1234o;b7
01~4]H46712]4Sb7
019702~4'112]4Sh7

0204~14bR1214567

02072114617.3451>7
OlI2l61~717.345bl
0214q2~')qI1345b7

021bJZ1171ZJ~567

nl]O'1I~101234S~7

02J"J648112345bl
02J5041071ZJ4Sb7
02]b3415'117)4567
023bS9?b21Z)4Sh7
Ol3QOlJ671?j45b7
0239409191lJ4567
02414~S7712)~567

02"lbQlj911J4Sb7
Ol4J1195b12J45h7
02482!!S]qI2345~7
02S01744q1234S~7

0250l144912345b7
025,)350lh1234567
OZb30U75h12J45h7
02h73,7S91Z3to5b7

OZ70001591Z345b7
OZ7 JOt! H2 lZ J4Sb 7
027bQQZI91234Sb7
Ol781>345b12)4S1>7
026ZZ62l'1IZJ~o;67

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01Rl'1QOh'112J4')h7

B-42

DELINQUENT
OAIf

FUGLIA.MA~GUERITE

BECKEK,iWtlE~r

HAYHES,DEHA
RA"'D"LL,UHI5
PAGANlI,JUHN

"

L

081)0/77
0&/08/71
0'1/12177
05/16/77
10/16177
0'130/77
05/1..,/77
06126177
091Z)177
10/01177
Ob/26/77
04/26117
Obl1Z177
0712)177
OS/01/77
06130177
Ob106/77
09112177
05/16177

70.10
8,<.52
147.67
1 JJ. 54
71 8. S9
38.27
24.29
7.SZ
37.21
168.4]
)1).40
12".91
lll.9)
74.12
0.00
11').67
bl.bZ
14.M

ObflU77

3b.76

07121171

59.21
61>.10

OS/01177
08/JO/71
Obl06177

OQ/lZI77
OSII8177

10116117
14

21.b6
90. JJ

06126177
091Z)177
10/01177
Ob126/77
04/26177

00130/7 7
OS1I9/77

t1

303.';]
107.52
4'1.0;0
97.1]
211,OO
b. SI

0.00
54.16
0.00
16.'1S
90.)7
37 7. Jb
72.41
141. Z 3
0.00
no. 4]
JJ.J't
ZL2.1J
28.'16
135.80

0"/lbl77
OAI Zbl77
0;/26/77
101Z7177
09/01177

~

YOUNM~NS.JOSfPIiIN~

O~/01177

10/18/77

H

TRlfPI.LOI{RAlllfE A
ALLEN, JANE T E
PIDGEON.R V
SMITH,CRAIG G
AROUKS ,CHARLE S
BRAy.OAVIO P
ELEARy.CURNELIUS
HAI4KINS.FREOERIC Ii
SAVARESE.RAYMOND D
SOTO,ANGELO E
LOlANU.JOSI:PHINE
PE TERSON, OHORE S
HORGAN,EDHARO
CHAMRERS.LLOYO R
RALVEL T.HAROLD
YOUNG,THEUDL.lflE 0
WILLIAt1S.~ICHA~O

Obll2177
07/23177

DELINQUENT
AHOUNT

0 .11 h/ 71
'
II til 2 b 117

Z9".47

0.00
2S.':I4
12S. '<0
't

l.7,)

b \.

)l ,

109. 'JJ

"AG~
/~""

CURRENT QUEUE
PAYOFF
401.70
Ib6.31>
Q4.~0

Ilb.b~

Jl 9.00
11 O. Sb
42.79
179.]9
13b.00

127.1 b

1I6.67
231.64
623.)8
113.20
42.10
74.0)
56.62
))b.90

45.62
166.bO
204.1b

96.12
6.69
150016
121.8b

11 3. 41
J.1>1
82.22
0.8]
j 7. b8
171.59
571>.0)
106.86
197.77
7').44
J4 7. b8
7't.04
261.73
49.b9

164.H
') 3. 4S
67.7')
126.10
J9 2.47
154.06
J6.6J
Ibb.74
.. 3. I Q
0.1 7.80;
109.87

0002
0001
0001
0001
0002
0001
0001
0001
0001
0001
0001
0001
0004
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
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0001
0001
0001
OOOl

0001
0002
0001
0001
0001
0001
0001
OOOZ
0001
uOOl
0001
0001
0001
lIOOI

PROHISEO
VA TF

TO

PAY
AMOUNT

NFxT
U)NTA( T

I/lVIf
lIlllF

IOU 7177
10111177
11106177
11/()5/77

""'.,

11101177
11/01177
111')1117
11/01177
101l1l177
11104177

11101//7
101l0n 7
10/l9/77
11/0]//7
11/0]/77
10/l6/77

11101177
11/03117
11/02177
11101111
10127/77
10/11/17
11/06117

11105/71
11/01177
11/01177
1 II() 11 17
11/0ll7l
10lZ6177
1110~177

11/01171

101 JO/71

"

101l..,/71

1111)3177
11/0]117
1'1/26117

11101117
1110]/71
11/02171

11/1)1177
10127177
1'1/11177

IIIOH/77
11/05117
11/01177
11/01177
11/01177
11l0Ul7
1017!l/17
11/04/77

60475250 A

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VERSION 1:0
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ACCOUNT NUHIlER

BORROHERS NAHE

0263l195911)4567

JONES.PATIolICIA A
SHEENEY,HARTIN J
GORDIAN,OOHINGO
HEISS.EOWARD
HAJOR'S HINI: f. LICUUR STORE,
rREZloSO,HILLIAM R
LEE,THOHAS J
ROORIGUEZ,NURAH
OLJRHAH.ANG£LYNN
HILLIAHS,EONA MAE
BAILEY.GF.URGE
NIESSL.THUMAS
CLARKE,GLAOSTUNE
MOOGEtMELVIN
OEMAlll,I/AL TER H
JACKSUN,kARL D
CAMPBELL ,H ILL IE
fAOY ,CARNEL G
HENRY,MICHELE' A
PURSLEY,I/ILLlI: R
BEOICS,JOSEf'H F
FLAMHOLT1,CA'lL
MARTELLO,LAHRENCE
ROBINSON,SHEILA C
CASALE,JOHN B HD
HUNTER ,OONALO
HUNUZ,SIGIOFREOO
BRONTE ,OAV I EL PETER
VELAZUUE 1, I1UNALO
DIGGS,L4HRENCE J'l
HUNT .HILLIAH
COLlIN,EUGENI:
SABLO,OONI~A P
ALEXANDER,SUE
FUOTE,OURIS
O'LUUGHLIN,HICHAEL J K
PARIS1,HICHAEL P
HA'lSHALL,CHARLES
HALL,JOyr.E
COFfF.Y,J. AUtiUR

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03'1 7?611bHZ J4,)b 7

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04 790'tl.JQ 1 l 34 ')61
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048I!blb391l3 4 <;67

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TUTALS
NUHBER UF ACCOUNTS
OEL I NOUE: NT AMOUNT
CURHNT PAY OI'F

0

PArjf

ACCOUNT SUHHARY LIST REPORT
AS UF: 11/01177
DEL INUUENT
OAfE

OFLlN'.lUI:NT
AHOUNT

0C,1Z6177
10/27/77
09/01177
Ob130117
05/19177
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60475250 A

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60475250 A

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B-56

60475250 A

WINSTON A ~ARTINDALE
1 ST
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DEAR WiNSTON A MARTINDALE:
THIS IS SA~PLE LETTER NUMBER 02.
IT CONTAINS ONF DATE AND ONE AHOUNT,
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60475250 A

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NOVEMBER 01. 1977
RE: 01000244912045&7

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JAHES P GRAHAM
CIO BUSY TOHN INC
BB6 III ST
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DEAR JAMES P GRAHAM.
THIS IS SAMPLE LElTER NUMBER 01.
IT COHTAINS THO nOLLAR AMOUNTS. THO OATES.
AND ~NE STRING. ALL ARE FROH THE ROOT AREA
OF THE FILE AND ARE NOT FIELDS THAT ARE
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OllllllR

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60475250 A

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60475250 A

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8-63

DELINQUENT RECORD CONTENTS
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CYBER CREDIT SYSTEM
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ACCOUNT
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ADDITIONAL
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NAME
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10/26/71

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7130177

6/17/77

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60475250 A

DELINOUENT TREND ANALYSIS
TOTALS
FROH 11/01177 TO lZ101/77

CYRERCREDIT SYSTEM
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00 - 29

30 -

59

89

119

149

150

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180

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347
3

433
2

684
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810
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924
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2,145
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90 -

120 -

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12/01/77

0

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3,794
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FORMER STATUS
00 - 19

810
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C;9

956
14
60 -

90 -

89
2,324
16

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11'1

258

0

0

0

0

258

0

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0

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1,650
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0

0

0

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1.503
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0

0

0

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157
1

696
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0

0

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0

1,698
14

0

0

3,Ob5
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3,661

56

0
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179
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1
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0

0

0

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1

1110
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12 , 707

113

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l,l93
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1,357
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2,929
20

435

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60475250 A

B-79

CVAER CREDIT,SVSTEM
VERSION 3.0
SYSTEM \lER IF ICATION
TYPE
UUEUE CODE
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001
0001

OZ
OZ

02
OZ
02
02
02
02
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02
OZ
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02
07
02
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01
02
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OZ
OZ
02
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OZ
02
OZ
01
UZ
02
02
02

EliGIBLE FOR WRITE-OFF
AS OF lZ101/77
RUN OATE: IZlOl177
OElO
DATE

NAME

ACCOUNT
010013~561Z3~567

0lZ9537571234567
0131006,3IZ34,67
0113112911Z34567
0174~]4'611J~567
018612678LZ3~'67

0189)48761Z345b7
0194Jt!4t!7IZ34567
OZ04414681ZJ4567
OZlZZ6Z5712J4567
OZ16)Z3171Z34567
OZ34384t!71Z34567
OZ41465771Z34~67

0255350361234,67
OZ610075612345b7
OZ730833Z1Z34567
OZ78634561Z34567
029Z117511Z34567
033ZA98561Z34567
0)4601)17IZ)45&7
0)4971&4812)4567
035401910lZ345b7
0)7806556IZ)4567
03789Z41Z1234567
OJ9b21Ib61Z)'t,b7
0402013101234,67
0417047671Z)4567
04)123"~612)4'67

049)40bZ01234567
0555)52771234567
0563175571234567
0567560Z011)4567
06085251Z1Z345b7
0610)9291IZ]45b1

DAVIS.JOAN E
OBRIEN.MICHAEl
FRIEDMAN.GLENrI M
MCGRATH.PHILIP J
HAURO.JOHN
ARRINGTDN,wlLLIAH H
SEPULVEDA,JOSEPH A
HARrlNDALE,wlNSTON A
RIOS,ANTONIO
ROSS,R08EIH
GREAVES.FRANKLIN E
TRIPPI,LORRAINE A
ElEARY, CORNElIUS
HORGAN, EDWARD
CHAMBER S ,llU'(D II
BECKER.ROBERT E
WILLIAMS,RICHARD L
HEISS,EDwARD
DURHAH.ANGELYNN
WILLIAHS,EDNA MAE
BAILEy.GEORGE
CL A~KE, GLADS TUNE
CAHPBElL ,II ILL I E G
HENQy,HICHElE A
BEDICS.JOSEPH F
ROBINSON.SHEILA C
CASaLE,JOHN B HU
VELAlOUEl,RONALD
8RADY,DOREEN
HCINERNEY,JAHES R
SIGDNA,SALVATORE V
REESE. JAHES
STINGONE,lINDA
PAULA Y
HORRIS

7IZ3171
•." 18177
~/16177

6130177
5119177
61Z8177
4/Z8177
6/1Z177
5/01177
6108/77
5/18/77
4/16177
.,,19177
6/12177
1/Z3177
6/08177
5118177
bIJ0177
6/7..8177
41Z8/77
6/12177
')101117
5118177
4116/77
5/28177
6130177
0;/19177
61Z8177
5/26177
7/23177
6/08/77
5/1817 7
4126/77
6/1Z177

.

TYPE
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0001
0001
0001

0)

OJ
03

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rur AL S

••

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023b341591214';h1
Ql31l4091912J4,,,,
0250174491Z]4561

OElO
DArE'

V
IHIAY,UAvlU P
LOlhNU. JnSE PHI
PIO('EOI~,R

~11

t1

DAYS STATUS' CI/RIlENT
PAYOFF
DELQ
CODE

ClIRRENr
IlALANCE

DATE lAST
UPU AlII.

166.36
4Z.79
13".00
83.Z0
4Z.10
,,5.bZ
1116.60
204.16
8.81l
1l1.8b
3.61
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75.44
51.4,
87.75
1';4.06
166.74
110.03
104.07
15.06
l4.54
13 .91
170.5b
13').37
.66
99.)4
62. Z7
37.05
t!4.IS
82.81
)01.09
151.29
57.96
9A.44

168.J&
42.7'1
13".00
t! 1. 20
"Z.t 0
"5.h2
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1.61
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51.4,
87.75
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104.07
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11.'11
170.S6
135. J7
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ti2.27
17.05
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6/l4/77
6/24/77
6/2",17
6 IlII 77
':I/Z4177
I,/l4/77
6/2U71
6/11177
"11 '1/77
6/111/77
"/IIlI7 7
"119/77
b/21177
6/Z",."
I,IIIlI71
"nl/77
6/Z4117
"/1'1/17
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bll1l71
6114/71
1111177
6/19/71
61111171
I:>/l1l/77
7/11/71
1>124/11
0/00100

IP.'H

0/00/00

]01.09
I'; 1.19
57.9t!

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OIOOlon
0/00/00
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107.~Z

131
197
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1';4
196
156
217
172
214
176
197

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10.30
38.27
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JO.40
lZ4.91
131.93
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61.6Z
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.00
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J6.76
,9.21
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125.40
58.56
61.01
.12
4.78
13.74
77.79
83.13
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SO.07
ItJ. J5
Zl.15
54.47
18.44
192.91
108.'17
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b).70

Zl9
196
17Z
131
176
197
154
1 ')b
217
17Z
214
197

zzq

187
154
196
156
187
1) 1
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197
117
172

CURR P A YOF F AHT

1.7,,0.47

34

NAHE

~

PA S T DUE
AMOUNT

PAST DUE AHT

NO. ACCOUNTS

••

PAGE

5/ZA177
,,/J0/77
I,IZ1I171

PAST DUE
AMOUNT
90. J7
l'il.Z.1
l8.'16

1tl,)Z.1J

181\.~0

'1~.44

/----

",

CURR BALANCE
ltl~?13

DAYS ') TATUS CURIlENr
PAYOFF
DflQ C!JOE

C"R~~Nr

171.5'1
197.77
4').6'1

111. ')'1
1'17.71
"').1>9

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1')6

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0001
0001
0001
0001
0001

TYPE
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AS OF 11101177
RUN DA TE : 11I01177
DELO
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NAME

ACCOUNT

0)

02502144'112)40;67

OJ

0262 7'l65'1ll ]4')6 7

03
1.13
1.13

028321'15'1123451>7
03531>'1))'112 )4')1> 7
0~2b66ll'l12 34567

PETERSON,DELURES P
IlANDIILl,LElilS II
JUNES,PATiUC IA A
N I E S S L .r liON AS
TAYLOR,IINNIIHAY

4126171
4/16177
'>126177
7/23177
5/19177

NO, ACCUUNTS

••

TYPF CODE TOTALS

,r-""

(l001
0001
0001
0001
0001
0001
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0001
0001
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nool

cun£:

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00;
05
00;
IJo;
U5
05
O'i
05
O'i
00;
05

OIOb'l44Z'l12)451>1
014'1'1016'11234567
01970264'11234567
0267Jl75'112)4o;b7
036110741'11234567
0452'1241'11234'>67
04160442'11234';67
048862"3Q1214567
0';411'160;'11234';67
0';blJ2I>J'I1234;b7
0587o;J41'11134567

DELli
UA TE

SIHONE,IJONNA t1
HAYE,KENNETH ~
HAIOuCK,NEAL GOODHAN
"ALVfL T tl1ARULO
DENAIU,WAl TER N
COLON,fUGENE
FOOTEtDORIS
HALL .JOYCE
ARETT.DAVID C
SfHUOUIEST,NA~GIIUT N
LARSEN.EVIINDNE

5/01177
5/28177
7123177
0;/01177
6/08177
7/23177
6/08177
4/11>/17
bl28177
5/01/17
bIJO/77

NO. ACCOUNTS

••

TYPf

C(JOE TOT ALS

••

11

''10.
••••

lllJl:tJ[

DAYS STATUS CURIHNT
PAYOFf
DELO CUDE

CUR'H:NT
tl AL 1I1~r. ~

DA rt: LIIST
IJPU A'I-.

184. ) 1

I1l4.n
'17 • .') 5

6121117

115.80
61.11
.00
18.30
0".24

2I7

n'l

187
131
1'16

ACCOUNTS

PAST DUE
ANOUNT

'l1.6'>

• >\ j

II

J 7. I I

",,4/17
",l1l77

tH.

O/Ou/un

f:!Z.)b

1\21.'>1

DAYS STATUS CURQfNT
PAYOFF
OELO CUUE

4'1.50
147.117
14.1 Z

8b.l0

114
187
131
214

'l6.40

17b

13'1.26

131
176

l'j7.8';

H.O)
102.50

n'l

18b. Jl

214
154

'18.')1

PAST DUE AHT
l,lJ'l.47

PAS) DUE AHT

15b

"11177

,8 i
)7.

CURR PIIy(JFF A111

542.21

NANE

l_/

PII S T DUE
ANOUNT

PAST UUE AHT

••

TYPE

OUEUE

PIIGE

'l4.5U
718.87
'18.12
U8.10
146.40
IB4.26
l34.85

123.03
1':>2.')0
lJl.31
li18.51

CURIi. PAYOFF ANT
1.800.47

CURR PAYOFF ANT

)1>

CURK tlALANO
~':I.'>I

CIIRRlNT
!lAL ANCE:

DA T[

uru

'14.'i0

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1111. I! 7
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1,04/71
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121!. 10
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184.28
234.115
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",1 '/I 17
11/01177
11/01177
11/1) 1/77
0/00/00

lJl.H

0/00/00

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1,1100.41

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60475250 A

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OlIOb441qll)~Sb7

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In

DATE

SARAC(J,OOHEH ICI(

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1.70

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15b

500.71

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229.77
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70

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211.00

176

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02

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LUPILATU,ANTHUNY
PURCELL,ANO~E~ JR

bIJ0177
6/12177

NO. ACCOUNTS
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TYPE
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318.19
Jbl.B7

5/19177

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557 .Ij

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CYSER C~EOIT SYSTEH
VERSIUN 3.0
SYSTEM VERIFICATION
TYPE
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0004

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VELa
ACCOUNT
04J12946112J45&7

NAHE

DATE

OIGGS.LAWRfNCE JR

ItlZ6177

PAST DUE
AHOUNT

DAYS STATUS CURQENT
DELO CODE
PAYO~F

b2b.66

ZI7

7",>. JO

tjALANCf

OATt LA~T
UPU Alk

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h 11'1111

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TlIP!,
aUEuE CUOE0004
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OJ

047Y04J]912J45&7

OJ

0~4Q1144912J45~7

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DATE

NAHE
PAR/SI.MICHAEL P
RYAN.wILLARD L

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74 OJ. 10

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5/18117

55Z.Z&

4/Za177

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DAYS S TA TlJS CURRENT
DELO CODE
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PAST DUE AHT
99Z.7Y

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&Z&.86

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PAST OUE ANT

191
217

b66.7&

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l.l5 7. &..

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71t'>.10

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0100024491204567
0100115'jh12)45h7
010b9 .. 42CJ12H5b7
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0110"4 /,1917.345'"
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10/18111
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05/28/17
10121177

ANGREES,RICHA~O

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FRIEDHAN,GLENN H
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MAYE,KENNETH E
8ACHARACH,HARYLEE
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HCGRATH,PHILIP J
HAURO,JOHN
llKOOH,ALHA M
SHEARN.OHIGHT H
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PAGE

ACCOUNT SUHHAR'f LIST ~EPURT
AS OF: 12101171

C'f8ER CRFOIT S'fSTEH
VERSION J.O
SYSTEI"I VERIFICATION

HAIOUCK.NEAL
RIUS,ANTONIU

H

A
GOODHAN

~IGGINS,/1ARVIN

R05S.I P
ELE AII'f. CORNEL I uS
HAHKIN5,F~EDERIC H
5 AVAQESE •.~ AYHONO U
SOTU.ANGELO E
LOZANU.JOSEPHINE: H
P
PETEI1S0N,L>ELO~ES
HORGAN.EDHARO
CHAMBERS.LLOYD R
,RALVELT,HARULU
YO'JNG. THFO()Ullf O.
BECw.ER.R[HlE~T f
YOUNHANS.J05EPHINf H
HILLIAI1S,IUCHA;lU L
HAYMES.OFMA
'1A'ID"LL.LEHIS H
PAGANlJoJf]HN A

10/18177

04/1b177
0612bl77
05118/77
10/21/77
09/01177

OELlH'JUENT
AHOUNT
30J.,)3
101. ')2
49.50
9 I. I J
111. 00
&.51
21.&6
90. J)
70. JO
84.52
1"7.67
13 J. 54
118.59

H.U
l4.29
7.52

Ub/O!l/77

11)/1 i! I 17
;Ji,/lh/71
oj ~ I Z b I 17

42.7
216.Bl
231.64
8l3.J8
33.20
42.10
14.03

56.6l

115.b7
bl.6l
14.04
0.00
54.18
0.00
16.95
90.Jl

377.3b

135.80

U'1/12171
O'>/lll/77

110.5&

J16.90

10/01117

07113/77
05/01117
01l/JU/71

'l".50
11 6. b5
II 
II 1.11
lOL 11

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168.&0
204.1&
q 8. 12
8.!lY
1 SO. 18

ll1.66
113.41
3.61
82.22
0.63
37.66
111.59
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108.68

1'H.71
15.44
347.68
74.04
l a 1.73
'l).45
87.1'>
128.10

l'll.47
154.0b
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0001
0001
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11/0ll' ,
IIl/llI77
111118111
I 1/05/ , 7
11/01177

11/01117
1111l 117 7

11/02117
IO/2B/77
11104/77
1l/01/71

10/10117
1017.9117
11/0]177
11/1))/17

10128/17
11/01117
11/0J171

11/02117
11115111

100.00

11/01171
11111111
IO/lII11
11/08177

11105171
11/01177
11/01117
11/01111
11/02171

10128171
11/04/17
11/01177
10/10117

1009171
1110)177
11/0Jlll
10llSl11
111,0.1177
11/0JI77

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0001
0001
0001
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0001
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11102177
11/01111
11/15117

10.00

11/17171

10111171
11/,)&117
11/05111
11/01177
11/01171

11/01117·
1I/'Ulll
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11/1l4117

8-85

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VERS(lJN J~O
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ACCUUNT NUHBEtl

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ACCOUNT SUHHARY LIST IlEPORT
AS UF: IZlOl177
I'IAHE

DELINUUENT
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O'J551'J}'7121~5b7

05h11261Q1234'567

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0)1141')7712]4')67
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03"97Ib4RI2J4,)67
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03')"01 'HOl1 Jt,,)6 7
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01bd074191Z]4')61
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!

JONES,PATRICIA A
SHH:Nty,HARTIN J
GURDIAN,DOMINGO
HEISS,EDWARD
MAJUR'S WIN[ to LIQUUR
PREZIUSO,WILLIAH R
LEEtTHOMAS J
RUDRIGUEZ,NURMi
DURHAH,ANGELYNN
WILLIAHS,EONA HAE
BAILEY,GEORGE
NIES SL, THOHAS
Cl/IRKE,GLA05TUN!:
HUDGE,MELVIN
DEHAIO,HAL TER M
JACKSUN,KARL U
CM1PBELL, WI LL IE G
EADY ,CARMEL G
HENRY,HICHELE A
PURSLEY,wllLIE R
8EDICS,JlISEPIl F
FLAHHllLTZ,CARl
HflRTFLLO,LAHRENCE
RUBINSON,SHEILA C
CASALE ,JOHN B MO
HUNTfR,DONI\lO
HUNUl,SICIIlFIlEDU
BRONTE ,DAY I H PE TE R
VELAZQUEl,RUNALU
DIGGS,LAII~ENCE
JR
HUNT ,WILLIAM
CIlLUN,FUGENE
FOOTE,DORIS
PARISI,MICHAEL
HAIlSHAll,CHARLE S
HAll ,JOYCE
BRADY,DUREEN
SHllH,IlUBERT A
DEVIHhJAI'IES P
LUPILATO,ANTHUNY
TAVLOH,AHNAr1AY
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10/01177

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0"/Z8171
ObllZ177
07/lJ177
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06130171
06/0d177
09/12177
05/16171
10/16177
04/16/77
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0'51 Zd/77
10/27177
09/01177
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10/01177

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0')/19177
06/76/77
Ob!llJ/ 77
0417.6117
Ob/1U77
117113/77
05/01117
01>/08/77

DELINQUENT
AHOUNT
0.00
4.1 J
9Z.')b

'>!I.,)6
36"1.1'1
0.00
41.22
0.00
63.01
0.32
4.76
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96.40
32.7'5
71.79
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B3.13
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50.07
1t3. 3 '5
120.00
127.37
169.59
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139.26
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0.63
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146.76
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104.07
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37.11

13.91
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170.56
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0.611
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lOll7177
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10/01117
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67.'15
170.9b
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159.54
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168.51
452.00
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60475250 A

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••••• COMMENTS •••••

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COLLECTOR-ID

AHOUNT DELO
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DELO DATE
4/1bl77
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BUS. NAME
NBO
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BROOH,ALMA H
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99'199
DATE
ACTIO~RESULT
LETTER

COLL~CTOR-ID

DELU
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BUS.
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•••••

DATE
6/28/77
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NAHE
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COHHENTS •••••

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99999

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DATE
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PHONE E ExT. 777-555-1212-0000
COMMENTS •••••

l4.C,"
11)/17117

1 jl).

ao

10tZIJ/77
2aut)

1'o.1l j
101lIJ/77

loon

DUE

CONTACT DATE
PRIORITY

.'jj

10126/77

loun

.•.............................................•............................... ............ .
~

02627965QllJ4567

o

RANDALL,LEWIS H
qq99 1 ST
HOHE TUWN. USA
UIITF.
ACTIO,",

9qq9q

RESULT

LUTER

COLlI:CTO~-I()

ArlOUNT DELQ
61.31
DELQ DATE
4/1bl77
HUHE PHUNE texT. 777-55,-1212-QOOO
OUS. NAHE
BUSY TOWN INC
KUS. PHONE E EXT. 777-555-1l12-0000
••••• COHMENTS •••••

PAYOF~/TUTAL

CONTACT DATE
PRIORITY

DuE

'I7.!1 ~

10/26171

loun

...... .........•.•..................................................... ,•........ •.........
~

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CYIlER CREDIT SYSTEM
vERSlnl~ J.O'
SYSTEM VERIFICATION

DAILY ASSIGNMENTS FOR QUEUE
AS OF: lZ11'j/77

o JOIlO" b4 J 12 H

5b 7

PREllOSO,WILLIAM R
9999 1 ST
HOHF TOWN. USA
OATF
ACTION

Q9'199

RE 'i UL T

L I:T TE R

COLLE CTOR-I 0

0001

AHOUNT OELQ
.00
OELU DATE
8/28/71
HUME PHONE ( EXT. 777-555-1212-0000
BUS. NA~E
BUSY lUHN IHC
BUS. PHUNE ( EXT. 777-55~-1212-0000
••••• COMMENTS •••••

PAYOFF/TOTAL OUF
CONTACT OHr
PRIORITY

1. Q

j

10128177
~OU()

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
OJ7892~1212J45b7

H~rlRY.HICHELf

A

99'19 1 'iT

HOHE TUII",. USA
DATE
'-CIIU'"

'19'1'1'1

RESULT

LETTER

COLLECTOR-ID

AHOUNT DELO
63.1)
D~LU DATE
4/1&/77
HOME PHUNE tEXT. 777-555-1212-0000
BUS. NAME
BROWH BROS. HARRIMAH
BUS. PHON~ ( EXT. 777-555-1212-0UOO
••••• COMMENT'i •••••

PAYOFF/TOTAL OUF
CONTACT U~TE
PRIORITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
0418U742912345b7

HUHTfR,DO"'ALD
'199'1 1 'iT

HOHE TI1MN. U'iA
DATE
ACTION

'19'19'1

RESULT

LETTER

COLLECTOR-IO

AMUUHT OELO
120.00
DELO DATE
8/28/77
HUME PHONE ( EXT. 777-555-1212-0000
BUS. NAME
HUNTER F.XCYATINE
AUS. PHONE E EXT. 777-555.1212-0000
••••• COMMENTS •••••

PAYOFFITUTAL OUF
CONTACT DATf
PRIORITY

1 J I). 11
l017tJ117

l')on

""n.JU
101l1j/ 71

lOUO

('

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
0481lb2bJ~12J45b7

HALL.JUYCF
99q9 1 'iT

rlOHE TOWrI. USA
DATE
ACTlOrl

'1999'1

RESULT

LETTER

CULLECTO~-ID

AMOUNT DELO
99.0)
DELO DATE
4/1bl77
HOME PHUNE E EXT. 777-555-1212-0000
BRONX LEB4NON
BUS. NAME
8US. PHUNE E fXT. 117-555-1212-0UOO
••••• COHMENTS •••••

PAYOFF/TUTAL OUF
CONTACT DATE
PRIORITY

r---".

""..

II J. 0 j
101<'1317 7

lOUO

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
02)90l1e112)~5b1

BROOK 'i. CHARLE:'i
q9q9 1 ST

HOME TUWN. USA
DATE
ACTION

'19'19'1

RESULT

LETTER

COLLECTOR-ID

AHUUNT DELO
72.~1
O~L'J UHE
'1/01177
HUME PHOrlE E EXT. 711-~55-1l1l-0UUO
SUS. NAME
9USY TnHN INC
IIUS. PHONE E ExT. 177-51)5-1212-0000
••••• COMHfNTS •••••

PAYOFFITUTAL OUF
CIINUCT OATE
PRIORITY

lU'l.~1l

1017'1117
2000

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AS OF: lZlI5/11

CY~£~

O"J4J959812J1t'5b7

HUNT ,WILLIAM
q9q9 1 ST
HOI1E TOHN, IJSA
DATE
ACT ION

99999

RECj UL T

LET IE R

COLLECTOR-ID

PAGE

0002

AHOUNT DELQ
229.71
OELQ DATE
b/12/77
HUI1E PHONE E EXT. 777-555-1212-0000
BUS. NAHE
N.Y.S.OEPT OF YOUTH
8US. PHONE E ExT. 177-555-1212-0000
••••• COMHENTS •••••

PAYOFF /TOTAL DUF
CONTACT DATF
P~IORITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
02"lb9)39123"'567
AHOUNT DELQ
2)0."3
PAYOFF/TOTAL
HAHKINS.EREOEqIC H
9999 1 ST .
HOHE TOHN. USA
DATE
ACTION

99999

RESULT

LETTER

COLLECTOR-IO

OELQ DATE
8/28/77
HOHE PHONE E EXT. 777-'555-1212-0000
8USY TOHN INC
BUS. NAHE
~us. PHONE E ExT. 777-555-1212-0000
••••• COMMENTS •••••

HOHE TOHN. USA
DATE
ACTION

99999

RESULT

LETTER

COLLECTOR-ID

DELQ
HOHE
SUS.
BUS.
•••••

DATE
b108/71
PHUNE E EXT. 777-555-1212-0000
HAHE
CONTROL DATA CORPORATION
PHONE E ExT. 71"-"52-6000-"""4
COHHENTS •••••

lOOO

DUe

CONTACT DATE
PRIORITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
0110b""19123"567
AHOUNT DELQ
ZII.00
PAYOFr/TOTAL
SARACO.DOHENICI(
q999 1 ST

1'0').117
1001117

3" 7." 8
1017.1l/17

lOOO

DUE

CONTACT DATE
PRIORITY

31'1.00

11/01117

lnoo

~-"

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
059397539123"561
AMOUNT DELQ
303.00
PAYOEF/TOTAL
ROCI( ,SAMUEl
9999 1 Sf

HOI1E TUHN, USA
DATE
ACTION

99999

RESULT

LETTER

COLLECTOR-IO

DELQ
HtlHE
BUS.
BUS.
•••••

DATE
8/28/77
PHONE E EXT. 117-555-121Z-0000
NAME
Us POST OFFICE
PHONE tExT. 717-555-1Z12-0000
COMMENTS •••••

9999 1 'iT

HOHF TOHN. USA
DA TE
ACT ION

Y9'199

RESULT

Lf:TTE~

COLLHTfI'l-IO

DELe
HOME
BUS.
BUS.
•••••

DATE
6/28117
PHUNE E ExT. 177-555-1212-0000
NAHE
AMERICAN CAN CU.
PHUNE E ExT. 717-55')-1212-0000
CUMHeNTS •••••

CONTACT DATE
P~IORITY

"52.00

"

11/01177

loon

P~IORITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
PAYOFFITOTAL
AMOUNT OeLQ
270.96
06051251ZIZH561
GEN1,JOHN I(

DUE

CONTACT DATE

oue

"03.39
11/01117
lOOO

.....•.......................................................................................

(
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8-98

60475250 A

CQEDIT SYSTEM
VERSION 1.0'
SYSTEM VERIFICATION

DAILY ASSIGNMENTS FOR QUEUE
AS OF: 1211 ')171

CY8E~

010002~4~1204~b7

GRA/iAH, JAMES P
q9q9 I ST
HOME TOWN, USA
DATE
ACTION
11/01/77

A2

~q'lq~

RE5 UL T

LETT ER

R2

01

COLLECTOR-IO
GARR

0002

AHOUNT DELP
103.51
DELU DATE
6/12/77
HUME PHONE tExT. 777-555-1212-0000
8U5. NAME
CONTROL OATA CORPORATION
8U5. PHONE tEXT. 714-452-6000-1313
••••• CUMMENTS •••••

PAGE

PAYOFFITUTAL [JUF
CONTACT DATE
PQIORITY

4U 1.70
11 lOll 77
lOUO

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
0248285]91234,)b7

SOTO,ANGELU E
q9~9 1 ST
HOHE TUWN, USA
UATE
ACTION

99~99

RESULT

LETTER

COLLECTOR-IO

AMOUNT OELQ
212.71
OELQ OATE
10/01/77
HUME PHONE tExT. 777-')')5-1212-0000
~US. NAHE
OR A HOORE
BUS. PHONE E EXT. 777-5')')-1212-0000
••••• COHMENTS •••••

PAYOFF/TOTAL [JUF
CONTACT DATE
PRIORITY

...................................................... ·.·.·.·t .. ·........................... .
0270007')?ll34~bl

YOUNG,THEOpORE a
9999 1 ST
HOME TUHN, USA
OATE
ACTION

•••••

99999

RESULT

LETTER

COLL~CTOR-ID

AMDUNT DELQ
ZQb.47
DELD DATE
6/30/77
HOME PHONE tExT. 777-')')')-IZIZ-0000
BUS. NAHE
TOWN OF GREENBURGH
BUS. PHONE E EXT. 777-55')-121Z-0000
••••• COMMENTS •••••

PAYOFFITUTAL OUE
CONTACT OATE
PRIDRITY

l til. 7 J
11/0]171
lOOO

1~IZ.47

11/05177
ZOOO

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••

ACCOUNTS ASSIGHED TO QUEUE

OOOZ

o

60475250 A

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DAILY ASSIGNHENTS FOR QUEUE
A S OF: 12115/77

CY8ER CREDIT SYSTEH
YERSION 3.0
SYSTEH VERIFICATION
02 3&'j92&2 1 2]1t S& 7

SHITH.CRA IG G
9999 1 ST

HOHE TOWN, USA
DATE
ACTION

99999

RESUL T

LETTER

COllECTOR-IO

PAGE

0003

AHOUNT OELa
377.3&
DELQ DATE
10/27/77
HUHE PHONE £ EXT. 777-55S-1212-0000
8US. NAHE
COOPERE LY8RANO
BUS. PHONE tEXT. 777-S5S-1212-0000
••••• COHHEHTS •••••

PAYOFFITUTAL !)Uf
CONTACT UATE
PRIORITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
AHOUNT UELQ
318.19
PAYOFF/TOTAL
0517797S&lZ3~S&7

LOPILATO.ANTHONY
99~9 1 ST
HOHE TUWN, USA
DATE
ACTION

99999

RESULT

LETTER

COLLECTO~-ID

DELa
HUHE
8US.
8US.
•••••

DATE
&/30/77
PHONE £ EXT. 777-5SS-1Z1Z-0000
NAHE
8USY TOWN INC
PHONE £ EXT. 777-5S5-1Z1Z~0000
COHNENTS •••••

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
0553Z&80912345&7
AHOUNT DELO
3&2.87
PAYOFF/TUTAL
PURCELL,ANDREW JR
~9~9 1 ST
HUHE TUWN. USA
DATE
ACTION

99~99

RESULT

LETTER

COLLECTOR-ID

DELa
HOHE
8US.
8US.
•••••

DATE
&/IZI77
PHONE £ EXT. 777-55S-1Z1Z-0000
NAHE
NLE
PHONE tEXT. 777-555-1212-0000
CONHENTS •••••

HOHE TOWN. USA
UATE
ACTION

99999

RESULT

LETTER

COLLECTOR-IO

DELQ
HUHE
8US.
8US.
•••••

DATE
9/12/77
PHONE tEXT. 777-555-1Z12-0000
NAHE
HERRY HODES
PHONE £ EXT. 777-555-1212-0000
COHHENTS •••••

qqq9 1

~T

HOHE TUWN. USA
DATE
ACTION
11/01/77
AJ

9q999

RESULT
~l

LETTER

COLLECTUR-IO
SH~R

DELQ DATE
S/lql71
HUHE PHONE t'EXT. 177-5S5-1212-0000
8US. NAHE
"AJORS WiNE LIQUOR
BUS. PHONE tEXT. 777-S5S-1212-0000
••••• CUHNENTS •••••
WILLING TU PAY

DUE

CONTACT DATF
PRIORITY

lOOO

(
\

"- - ..'

4ZZ.6l
11/01177

4')&.19
11/01/77
lOOO

(
DUE

CONTACT DATE
PRIORITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
010&177ZZ1Z145&7
AHOUNT OELQ
3&9.19
PAYOFFITUTAL
HAJOR'S WINE t LIQUOR STORE.

';1&.Oj

10/30177

lOOO

CONTACT DATE
PRIORITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
05&509ZZ91Z345&7
AHOUNT DELQ
1&&.7&
PAYOFFITUTAL
UROOI( S. HI CHAEL
99~9 1 ST

DUE

CONTACT OATf
PRIORITY

/'

b

489.Z0

11/01/77
lOOO

DUE

5')7.5 J
11/03177

2000

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••

''"''.

B-100

60475250 A

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STSTEH VERIFICATION

•••••

5 ACCOUNTS ASSIGNEU TO QUEUE

DAILY ASSIGHHEHTS FOR QUEUE
AS OF: lUI';! 17'

000)

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AS OF: 12115/17
01b51605 112 H5b7

1 Sf

LA JOLLII. CA
OA TE
IIC T ION

99999
RE S ULT
LETT E R

DELD
71e.5~
DATE
9/01/77
PHONE E ExT. 177-555-1212-0000
NAME
BUSY TOWN INC
PHUNE E EXT. 777-555-1212-0000
COMMENTS •••••

A~OUNT

RAUIN.OAYIO
~9~9

OOO~

COLLHTOR -10

OELD
HOME
RUS.
OUS.
•••••

PAGE

PAYOFf-/TUTAL OUE
CONTACT DATf
PRIORITY

IIll.ld

10119/71
lOOO

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
0~3129~e1123~5b7

HOHE TUWN, USA
DATE
ACTION

99999
RESULT
LETTER

DELD
626.e8
DATE
~/2e/71
PHONE E EXT. 777-555-1212-0000
NAME
BUSY TUWN INC
PHUNE E ExT. 117-555-1212-0000
CUMHENTS •••••

A~OUNT

DIGGS.LAWRENCE JR
~999 1 ST
COLLECTOR-IO

DELO
HUME
BUS.
BUS.
•••••

PAYOFF/TUTAL DUE
CONTACT DATF
PRIORITY

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
0~790~J]Y123~5b7

PARISI.MICHAEL P
9999 1 ST
HOME TOWN. USA
DATE
ACTION

99999
RESULT
LETTER

COLLECTOR-In

AMOUNT OELD
55Z.Zb
OELD DATE
5/1e/77
HUHE PHUNE E ExT. 777-555-1212-0000
METROPOLITAN LIFE
BUS. NAME
BUS. PHONE E EXT. 177-555-1212-0000
••••• COMHENTS •••••

PAYOFF/TOTAL
CONTACT DATE
PRIORITY

74').10
11/01171
20UO

OU~

h86.7b
11/01177
lOUO

PAYOFFITUTAL DUE
CONTACT DATE
PRIORITY

5b6.'8
11/01177

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
05497144~12]4'jb7

RYAN,HILLARD L
9999 1 ST
HOME TOHN, USA
DATE
ACtiON

•••••

B-102

99Y9Q
RE~ULT
LETTE~

COLLECTOR-IO

AMOUNT OELO
4~O.53
DELD DATE
~/2e/77
HOHE PHONE E EXT. 777-555-1212-0000
8US. NAME
NY TEL. CU.
BUS. PHONE E EXT. 777-555-1212-0000
••••• CUHMENTS •••••

1000

•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••

4 ACCOUNTS ASSIGNED TO DUFUE

0004

60475250 A

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CYBER CREDIT SYSTEM
VE R S, ON J. 0
SYSTEM YE~IFICATION

NUMBER Of ACCOUNTS ASSIGNED
AS OF: lZl15117

••••• TOTAL ACCOUNTS ASSIGNED:

PAGE

112 .•••••

- END Of REPORT -

o

60475250 A

8-103

UPDATE FROH TAPE 'ARCHIVE
AS OF:
1111S/77

CYBER CREDIT SYSTEH
VERSIUN J.O
SYSTEM VERIFICATION
ACCOUNT NUMBER
O~b91131qI2J~Sb7
0~1b3]b7811]~Sb7

PAGE

OATES OF TAPES TO BE RETREIVED
11/01/77
11/01117

\.
••• END UF REPORT •••

B-104

60475250 A

CyqEQ CREDIT SYSTEM
VERSION 3.0
SYSTEM VERIFICATION

TAPE HISTORY UPDATE REPQRT
RUN DATE:12/15/77
ACCOUNT NUMBER

l)

04b'Hl3191ZJ45b7
OHb3J6781Z145b7

BORRl1WERS NAME
C
U'LOUGHLIN,HICHAEL J K
ALE)(ANOE~,SUE

DA TE OF UPE

RECORDS ADDEO TO ACTIVITY FILt

11/01177
11/01177

NO
NO

••• END OF REPORT •••

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CULLECTURS' CHANGES TU ACCOUNTS
A~ OF 11/01/77

PAGf

H LOwE

ACCT NO
0255J50Jb12J1t5bl
01Q"16"671ZH5b7
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60475250 A

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60475250 A

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NOVEt1BER 01. 1917
RE: 0194J64611Z345b1

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WINSTON A MARTINDALE
9'l9'l I ST
HUME TOHN, USA

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60475250 A

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60475250 A

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60475250 A

B-121

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.00
.00
.00
.00
.00
.00
.00
.00
.00
.00
.00
.00
.00
.00
.00

(~"\

~)

60475250 A

8-123

CYRER CREDIT SYSTEM
VERSION 3.d
SYSTEM VERIFICATION

PAGE
RUN UA IE

3
11/17117

,,------,,

RG SUMMARY ACCOUtH LIST REPORT
MOLOT

MACCT
SAHLO.UONNA P
04b~ll)19121~5b7 ALEXANDER.SUE
047b044l91Z345b7 fOOTE.DORIS
O't7bJJbI811345bl O'LOUGttllH.HICHAE:L J K
0't7~0'tJ3qlZ)4567 PARISI.MICHAEL P

04~71ij,)5hll345b7

04RZRl55QlZ]'t5bl

HARSHALL.CH~RLES

0't6d6263Q1234,)h7 HALL.JOYCE
0't8~lOI6112)'t5b7

COFfEY.J. ARTHUR

F IHAL TOTALS
FINAL RECORD COUNT

5/01177
7130171

5106171
6112171
4118177
6118171
411b177
6126177

I1ADLO
.00
21>.1>2
157.65
)0.53
552.26
5).78
6].40
2.00
8.'150.8b

HPYOF
3b.42

52.40
234.85
67.'15
&Q6.76
83.6~

92.44
68.45

MQUE
0001
0001
0001
0001
0004
0001
0001
0001

HPPO

HPPA

/

.OU
.00

"

.no

....

.00
.00
.00
.00

.no

1).613.14

90

!~
',

..

8-124

60475250 A

c

LEGAL AND AGENCY REPORT SAMPLES
f'aM

"SME?

This appendix contains sample reports that are unique to
the LA system.

LECAL AND AGENCY SYSTEH
VERSIOH 3.0'
SYSTEH VERIFICATION
COLLECTOR:
ACCOUNT
NUHBER
0278b3~5b12J~567
0282q90b9123~5b7

TIHE USAGE REPORT
AS OFI 9/10/80

PAGE

COLLECTOR2
START
TI HE
10139
10:39

TOTALS- T1HE
ACCOUNTS

STOP ElAP·
NEXT
TI HE TI HE CONTACT
10:39
10:39

:01 1l/0l/77
:01 11/0H77

AC'
CDE

RES
CDE

Al
Al

Rl
Rl

LTR
COE

COHHENT
LAWYER HAS BEEN NOTIFIED
NEW ADDRESS FRO" CLIE"T

:02
2
••• END OF REPORT •••.

C)

/r··-.

!

\\........../

.

60475250 A

C-l

LEGAL AHD AGENCY SYSTEH
VERSION 3.d
SYSTE" VERIFICATION
COllECTOR tUNE

DAILY
COLLECTOR STATISTICS REPORT
AS OF: 9/10/80
AZ

SR

••

••

ACTIO"S

••

••

••

PAGE

••

••

••

••

••

••

TOTAL

COllECTORZ
TOTALS

,- ..

/

C-2

60475250 A

/'
I

LEGAL AND AGENCY SYSlEH
YERSION 3.0 .
SVSTEH YEAIFICATION

DAILY
COLLECTOR STATISTICS REPORT
AS OF: 9/10/80

\

u

RESULTS
CO'LLECTOA NAI'IE

Bl

PP

Rl

RZ

R3

••

••

••

PAGE

••

••

••

••

••

••

TOUL

COLLECTOItZ
TOTALS

••• END OF REPORT •••

o

C)
60475250 A

C-3

LEGAL AND AGENCY SYSTEH
VERSION 3.0
SYSTEH VERIFICATION

o

AS OF

THE FOLLowING IS A SUHMARY OF THE NUHBER OF
ACCOUNTS WITH XXX NUHBER OF ACTIVITY BLOCKS
Z ACCOUNTS wiTH

ACCOUNTS
ACCOUNTS
ACCOUNTS
ACCOUNTS
ACCOUNTS
ACCOUNTS
ACCOUNTS
0 ACCOUHTS
0 ACCOUNTS
0 ACCOUNTS

0
0
0
0
0
0
0

C-4

09/10/110

WITH
WITH
wITH
wiTH
wiTH
wITH
loll TH

"5

6
7
6
If ITI~
9
HITH 10
wiTH >10

ACT IV ITY
ACTIVITY
ACTIVITY
ACTIVITy
ACTIVITY
ACT IV ITY
ACTIVITY
ACTIVITy
ACTIVITY
ACTIVITY
ACTIVITY

IILOCKS
BLOCKS
BLOCKS
BLOCKS
BLOCKS
BLOCKS
BLOCKS
BLOCKS
BLOCKS
BLOCKS
BLOCKS

60475250 A

HORILEGAL AND AGENCY SYSTEH
HOR2vERSION 3.0
HOR3SYSTEH VERIFICATION
RSHIROIO.SOI~.H005
ACTCAIA2AJA~SR.· ••••• ' · · •••••••••••••••••••• ' ••• ' •• ' . ' ••••••••••••••
RESC 9lPPRl~2RJR4 •••••••••••••••••••••••••••••••••••••••••• ••••••••
SALCHR
HS
HISS
HRS
DALT005
LTRFOCOLLECTIDN DEPT
SHTHROOb.SOOb,HOOb
THTHOl2
UPOY01~

OLPHRLOb.P02,C3I,NAN
RPTG lRPOOl
0002COlLECTOR2
OOOHUPERVISORI
OOOitCLER lOll
OOOlCOLLECTORl
lTRIOI02030lt"
lTR2
LACLlA,AA,OO
LACIATTORNEY COLLECTION FIR"
lAC2COlLECTION AGENCY
lACJIN-HOUSE COLLECTIONS
LACit

1000J0002,ALL
2
OOOJ,ALL
0004,ALL
1000JOOOI0002,ALl

LAC~

60475250 A

C-5

ACTIVITY VERIFICATION TABLE
RUN DATE: ObllO/78

LEGAL AND AGENCY SYSTEH
VERSION ).0
SYSTEH "E R I F I CATI ON

,/--'"

R E S U L
01

02
PP
C CO

Bl

ACT
ION

C CO

PAGE 1

0)
Rl

L C CO

04
R2
L C CO

05
II)

C CO

Db
R"
C CO

07
L C CD

C 0 o E
08

09

C CO

C CO

10

11

L C CO

L C CO

12

1)

C CO

C CO

15

1"
L C,CD

C CO

1"
L e CO

;

/
I

\,

t.,:

NA

NA

OP

NC

RL

OP

RL

HA

SR

NA

Al

RL

A2

AJ
A't

L

RL

l

L

DP

l

NA

NA

NA

C 01

NC

L e HC

Ne

NA

Ne

01

HA

01

01

e HC

01

02

02

02

C NC

Nl

L C 02

03

L

L

03

END OF TABLE

(~-

C-6

60475250 A

..

DEC(S(OI'4 TABLE CONTENT S
TEST
NO

,r'-

(

I

\

J

(-

\)

PARAH
OPERATOR

PARAH
VALUE 1

NEXT
LEVEL

1

0

NULL
.Ea.

0

NULL
NULL
.GT.

•·000101·•

0

NULL
NULL
• GT.

•.000000·•

~

NO. OF
PARAHS

PARAH
NO.

LEVEL

PA!!AH
CONNECTOR

TOTAL TABLE LENGTH·

7't

DATE Ob/10176 1021
NO. OF RE TURN
VALUES

CURRENT
RE T VAL

RETURNEn VALUF S

.AND~

01

00

OOOJ

.ANO.
.ANO.

01

00

0002

.ANO.
.ANO •

01

00

0001

01

00

0004

NULL

0

END OF TABLE

•

PARAH
VALUE Z

HAX(HUH TABLE LENGTH -3000

,---.,
(

I

~/

o

r-,

l _ _}

C)

60475250 A

C-7

CY8ER CREDIT SYSTEH
VERSION 3.0'
SYSTEH VERIFICATION
TRAN
CODE

)01
]01
301
]01
301
301
]01
301
301
]01

ACCOUNT
NUH8ER

026)007561234567
026'131 n912 JIt 56 7
0270007591234567
0273083]Z1234567
OZ7b9qzI91Z]"567

027116J11561ZH567
02 821821q 12 34 567
0282198591234567
0282990691234567
0283Z19591Z34567

DAILY HASTER FILE UPDATE REPORT
Obll0178
80RROHfRS
NAHE

DELINQUENT
DA TE

CHAHBERS.LLOYD
8ALVEL T .HARDLD
YOUNG. THE DDORE 0
BECKER .ROBERT E
YOUNHANS.JOSEPHINE H
WILLIAHS.RICHARD L
HAYHES ,DEHA
RANDAlL. LEWIS W
PAGANO,JOHN A
JONES.PATRICIA A

ADDEO
REACTIVATED
UPDATED

CURRENT
PAYOFF

87.75
126.10
39l.it7
154.06
]8.83
166.74
"1.19
91.85
309.87
0.87

Ob/l0/78
06110178
06/10/78
06110118
06/10178
06/10118
Ob/10178
06/10178
06/10178
06/10178

• TOTALS •
ACCOUNTS

DELINQUENT
AHOUNT

PAGE

V
• UtT PilE
DEL Q

, 0 U S

NUHBER

AHT DELQ

PAYOFF

0
0
0

0.00
0.00
0.00

0.00
0.00
0.00

0.00

0.00

0.00
0.00
lit 19. 73

0.00
0.00
907.01

0.00
0.00
1419.69

RElEASEO
SATISFIED
WRI TrENOFF

0
0
10

REJECTEO

0

PAYOFF

ACTION

/(

(

wRITEO"F
IIR I TEOFF
WRIHOFF
Will TEOH
WRITEOFF
WR I HOFF
WR I HOFF
WRITEOFF
WRIHOFF
WRITEOFF

\..

•

",r--~"

\ .....

C-8

60475250 A

('-_

.. -

LECAL AND AGENCY SYSTEM
VERSION 1.0
SYSTEH VERIFICATION
LECAL £ AGENCY EXTRACT PROGRAM
DATE

ReDS READ

061018

90

w-RCOS
10

RCDS WRITTEN
10

o

60475250 A

C-9

lEGAL AGENCY SYSTEH
YERSION Z.O
SYSTEH VERIFICATION

CLIENT REFERRAL LIST

ACCOUNT
NUHBER

BANK
BRANCH

026300756123~567

AHOUNT TO
COllECT

LOAN
OFFICER

S87.75

00

DEBTORS
NAHE
AODRESS-I
AOORESs-2
CITy,ST,lIP
PHONE
SOC SEC •
DAYS
OElD

6/10/78

REFERRED TO:
L/A NUHBERs
REFERRAL DATE:
BY CCOll-IDt t
AP PROYAl:

CHAH8ERS,LlOYO R
9999 l ST

REASON FOR REFERRAL:

HOHE TOIfN, USA
777/555-IZl2

FILE SUIT
ATTACH WAGES
ATTACH BANK ACCOUNT
SHERIFF SAlE
BANKRUPTCY
FILE FOR ESTATE
DATE OF DEATH:
LIEN ON PROPERTY
ATTACH ALL AYAILABLE ASSETS
OTHER

99999

000-00-0000

OA TE IN
CCS

000

PAGE
RUN DATE:

6/Z1117

LAST AR
UPDATE
6/10178

DATE
OPEN
0/00/00

ACCT
TYPE
02

EHPLOYHENTs
EHPLOYER
ADDRESS
CITY.ST,lIP
PHONE

BUSY' TOMN INC
888 III ST
BUSY TOMN, USA 88888
777/555-1212 XCOOOOt

PERHANENT COHHENTS

C-IO

GI YE OEUILS
00000

••
•

60475250 A

1

~

CLIENT REFERRAL LIST

lEGAL A~E"CY SYSTEM
YERSIOH Z.O
SYSTEH VERIFICATION
BAHK
BRAHCH

ACCOUHT
HUHBER

(j

LOAH
OFFICER

"HOUHT TO
COLLECT

1200

OZb13115q12H5b7

Sl28ol0

DEBTOR:
"AHE
ADDRESS·l
ADDRESS-2
CITY.STtlIP
PHOHE
SOC SEC •

000

6/10/78

REFERRED TOr
---.---~---------------------f./A HUHBER:
REFERRAL DATE:
BY CCOLL-IDI :
APPROVAL:

BAl VEL T. HAROLD
qqqq 1 ST

REASON FOR REFERRAL:
qqqqq

HOME TOWH, USA
171/555-12l2
000-00-0000

DA TE IN
CCS

DAYS
DHO

PAGE
RUN DATE:

7111111

LAST AR
UPDATE
6110/1~

DATE
DPEH
0100/00

ACCT
TYPE
05

FILE SUIT
ATTACH lUGE S
ATTACH BAHK ACCOUMT
SHERIFF SALE
BAHKRUPTCY
FILE FOR ESTATE
DATE OF DEATH:
L1EH OM PROPERTY
ATTACH ALL AVAILABLE ASSETS
OTHER

EI1PLOYHEHT:
EHPLOYER
ADDRESS
ClTv.ST.III»

PHDHE

BUSY TOWH IHC
888 III ST

BUSY TOWH. USA 88888
111/555-1212 XCOOOOI

GIVE OETAILS
00000

PERHAHENT COHHEHTS

/--"...,

,,----.
I

)

o

/~-'\

(

I

~/

60475250 A

C-ll

2

CLIENT REFERRAL LIST

LEGAL AGENCY SYSTEM
VERSION 2.0
SYSTEM VERIFICATION
BANk
BUNCH

ACCOUNT
NUMBER

LOAN
OFF ICER

AMOUNT TO
COLLECT

0 .. 00

02700075912H5ft7

YOUNG,THEODORE
9999 1 ST

000

a

REFERRED TO:
LIA NUNBER:
REFERRAL DATE:
BY ICOLL-ID'

REASON FOR REFERRAL:

HOHE TOWN, USA

99999

777/555-1212

000-00-0000

DA TE IN
CCS

DAYS
DELQ

&/10/78

AP PROVAL:

DEBTOR:
NAME
ADDRESS-l
ADDRESS-2
CITY,ST,IIP
PHONE
SOC SEC •

PAGE
RUN OATE:

&/19177

LAST AR
UPDATE
&/10178

DATE
OPEN
0/00/00

ACCT
TYPE
05

FILE SUIT
ATTACH WAGES
ATTACH BANk ACCOUNT
SHER IFF SAlE
BANI-------.
COST<;
COSTS
PU
IHCURRED HCOVERAeLF cr .. r

lUT6

000

0

0

0

.02:

000

0

000

0

0

0

.07.

11176

000

0

0

2b

.02:

000

0

0

000

0

U

0

.01-

10176

000

0

0

]0

.ox

000

0

0

000

0

0

0

.07.

09118

000

0

0

0

.02:

000

0

0

000

0

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0

.07.

08118

000

0

0

0

.OX

000

0

a

000

0

50

'50

100.0%

06178

001

87

87

a

.02:

000

0

0

000

0

0

0

.ox

TOTAL

001

87

88

56

63.8%

000

0

s

000

0

80

'50

bl.1%

C-50

111

88

60475250 A

,r'

\

...

I

L)

LEGAL AND AG.E"ICY SYSTEH
YERSION ).0
SYSTEH YERIFICATION
TRANSA(jTIOH

LEGAL/AGENCY BATCH UPDATE
AS OF

••••

••••

1/20179

••••AHT

AHOUNT

DATE

COlD

L/A 140

012079

000)

AAOI

026731759123,.567

090000000

012019

000)

AAOI

REASSIGNHEHT TRAHS

0~710811212

3'11561

000000000

012019

000), 0002

REASSIGNHEHT TRANS

0276992191234567

000000000

012079

000)

0002

REASSlGNHfNT TRANS
REASSIGNHENT TRANS

TC

0218634511123'11567

000000000

012079

000)

O~~?

028l28229123~567

000000000

012079

000)

0002

REASSIGNHENT TRANS

028219859l23't561

000000000

012079

0003 .

OOO~

REASS IGNHENT TRANS

028299069123't567

000000000

012079

000)

0002

REASS IGNMENT TRAMS

028)21959123,.567

000000000

012079

000)

0002

REASSIGNMENT TRANS

TRAIL

•••• ••••
R.C.C.

l,AOLQHST
OHa
CUR BAL
BEFORE
AF TER
AFTER
REASSIGNHEHT TRANS
BEFOR~

000000000

ACCOUNT HUHBER
02630075b123~567

A~OIT

BEFORE
AFTER

PAGE
LACLIENT
N.R.C.C.
FEE/COHN
BEFORE
BEFORE
AFTER
AFTER

AHT COL
BEFOQE
AFTER

••• END OF REPORT •••

C)

CO)
C~'I

60475250 A

C-51

••••

lEGAl/AGENCY BATCH UPDATE AUDIT TRAIL
AS OF 8/10179

lEGAL AND AGENCY SYSTEM
YERSION 3.b
SYSTEM YERIFICATION
TRANSACTION

••••

••••

DUE

••••AMT

•••
•••• •R.C.C.

lAOlOMST
DElO
CUR BAl
BEFORE
BEFORE
AFTER
AFTER
53.76
82.30
93.76
122.30

/-

PACE

BEFORE
AFTER
.00
"0.00

LiCLIENT
FEE/COHH
".R.C.C.
BEFORE
BEFORE
AFTER
AFTER
.00
.00
.00
.00

••••

AHT COL
BEFORE
AFTER
.00
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ACCOUMT NUHBER
02630075612 H56 7

TC
04

AHOU"T
40.00

011079

COlO
HOST

l/A NO
UOI

0263007561234567

D)

35.00

021079

HOST

UOI

.00
.00

.00
.00

.00
.00

.00
35.00

.00
.00

.00
.00

0263007561234567

02

27.00

031079

HOST

UOI

93.76
66.76

122.30
95.30

.00
.00

.00
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.00
.00

.00
27.00

02630075612~4567

01

28.00

01tl079

HOST

lAOI

66.76
38.76

95.30
67.30

.00
.00

.00
.00

.00
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.00
28.00

026300756123"567

04

45.00

051079

HOST

UOI

38.76
83.76

67.30
112.30

.00
45.00

.00
.00

.00
.00

.00
.00

0263007561234567

02

29.00

061079

HOST

UOI

53.76
54.76

112.30
83.)0

.00
.00

.00
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.00
.00

.00
29.00

0263007561234567

01

3p.00

071079

HOST

UOI

54.76
24·16

83.30
53.30

.00

.qo

.00
.00

.00
.00

.00
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0263007561234567

01

53.30

081079

HOST

UOI

24.76
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53.30
.00

.00
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.00
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.00
.00

.00
51.10

026300756123,567

05

25.25

081079

HOST

lAOl

.00
.00

.00
.00

.00
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.00
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.00
25.25

.00
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0267317591234567

0 ..

H.OO

011079

HOST

UOI

65.10
106.10

107.10
lIt8.10

40.00
81.00

.00
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.00
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0267317591234567

03

36.00

021079

HOST

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.00
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35.00
11.00

.00
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.00
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0267317591234567

02

28.00

031079

HOST

UOI

106.10
78.10

148.10
120.10

.00
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.00
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27.00
55.00

0267317591234567

01

29.00

01tl079

HOST

UOI

78.10
49.10

120.10
91.10

.00
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.00
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.00
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28.00
57.00

0267317591234567

04

46.00

051079

HOST

UOI

49.10
95.10

91.10
131.10

45.00
91.00

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.00
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.00
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0267317591234567

02

30.00

061079

HOST

UOI

95.10
65.10

131.10
107.10

.00
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H.OO
59.00

0267317591234567

01

31.00

071079

HOST

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65.10
34.10

107.10
76.10

.00
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0267317591234567

01

76.10

081079

HOST

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76.10
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53.JO
129."0

02673175912345b7

05

26.26

081079

HOST

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51.51

.00
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,.'"

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(

"

,""

C-52

60475250 A

r-',
I

I

\.

LEGAL AND ACENCY SYSTEH
VERSION 3.0
SYSTEH VEAIF)C+TIOH
;....
TRANSACTION

lECAl/~GE"CY

,AS OF

\

••••

PAGE

8ATCH UPDATE AUOITTRAIL

800119

••••
LADlQ"ST
••••
AHI DELQ
CUR BAL
BEFORE
BEFORE
AFTER
AFTER
.00
.00
.00
.00

••••

R.C~C.

BEFORE
AFTER
.00
.00

••••

LAClIEHT
H.R.C.C.
FEE/COHH
BEFORE
BEFORE
AFTER
AFTER
.00
.00
.00
.oq

AHT COL
BEFORE
AFTER
.00
)0.00

" ACCOUNT NUHBER
(, - - ) 02700075912~lt561

TC
01

AHOUNT
30.00

DATE
081079

COlD
HOST

lIA NO
OOOZ

027]OB]3Z1Z3~561

01

35.00

081079

HOST

0002

.00
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15ft.06
119.06

.00
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30.00
65.00

01

ltO.OO

081079

H05T

0002

25.8"
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38.83
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.00
.00

65.00
10,}.00

"5.00

081079

HOST

0002

ltZ.15

.. 3.19
.00

.00

.00

.Op

.00
.00

105.00
150.00

61.31

97 •8 5

.00

.OQ

.00
.00

.00
.00

lSO,OO
200.00

.00
.00

.00
.00

.00
.00

200.00
255.00

.00
,.00

.00

.00
.00

255.00
315.00

0276992191234561

0282798591Z]4561

01

50.00

081079

HO~T

0002

11.31
0282990b91Z3lt~bl

01

55.00

081079

HOST

0002

209.93
154.93

028321959123"567

01

60.00

081079

HOST

OOOl

.00
.00

It 7.85

.81
.00

.qo

, •• END OF REPORT •••

("--"")

'

......_.-"".,...

o

/-

,,_>

t

"

60475250 A

C-53

LEG.L t AGENCY SYSTEH
YERSION 3.0
SYSTEH YERIFIC.TION
ATTORNEY

1

AGENT

COHPLETE P.YHEMTS RECEIYEO·REPORT

ACCOUNT HUHBER

HAYHES.OEIiA
YOUNG. THEODORE D

02822822912 345b 7
02700075912 H5b 7
027b9921912H5b7
027308332123lt5b7
028321959123,.567
02829906912H567
02817985912H567

BECKER ,ROBERT E
JONES.P.UICIA •
PAGAHO.JOHH A
RAHDALL.LElfIS If
TOTAL

PAGE HO.•
8/10/79

• 0002

CUSTOHER NAHE

YOUHHA"S.JOSEPHIH~

RUN DATE:

H

INDIRECT

DIRECT

BALAHCE

S.OO
S.OO
S.OO
S.OO
S.OO
S.OO
S.OO

Slt5.00
S30.00
SltO.OO
S35.00
S60.00
S55.00
S50.00

S.OO
S.OO
S.OO
Sl19.0b
S.OO
S25,..87
S,.7.85

S.OO

U15.00

Slt21.78

(r\
'--

i

,,-

(

C-54

60475250 A

LEGAL t AGENCY SYSTEH
. YERSION 3.0
'SYSTEM ~ERIFIC~TION
.

l..-)

ATTORNEY I

AGENT

COMPLETE PAYMENTS ReCEIVEO REPORT

8/10/79

• AlOI

CUSTOMER NAHE

ACCOUNT NUHBER

8AlYEL T,HAROlD
CHAHBERS,LLOYD R
BAL YEL T ,HAROLD
CHAHBERS.LlOYO R
8AL YEL T ,HAROLD
CHAHBERS.LLOYO R

02673175 cH2J11567

TOTAL

PAGE "0 •
RUN DATE:

0263007561234567
0267317591234567
02630075612 J1156 7
0267311591234567
0263007561234567

INDIRECT

DIRECT

BALANCE

128.00
127.00
S30.00
S29.00
1.00
1.00

S.OO
S28.00
S29.00
S30.00
$107.10
153.30

S.OD
S.OO
1.00
S.OO
S.OO
S.OO

1114.00

1241.40

Sf 00

c
e'l

60475250 A

C-55

LEGAL t AGENCY SYSTEH
VERSION 3.0
SYSTEH VERIFICATION

GRAND TOTAL

COHPLETE PAYMENTS RECEIVED REPORT

RUN DATE:

INDIRECT

DIRECT

BALANCE

Sl1"'.OO

S562."0

S421.78

PAGE NO.
8/10/79

(
C-56

60475250 A

LEGAL , AGENCY SYSTEH
VERSION 3.0
SYSTEH VERIFICATION
AnORNEY 1 AGENT

DIRECT PAY"ENTS

REPORT

PAGE HO.
RUN OATEt

8/10'7~

• 0002

CUSJOt1ER '.... HE

ACCOUNT NUt1BER

t1AYHES,DEHA
YOUNG,THEODORE 0
YOUNHANS,JOSEPHINE H
BECKER,ROBERT E
JOHES,PATRICIA A
PAGANO,JOHN A
RANOALL,LEWIS If

0282282291Z:l't567
0270007591234567
0276992 1912H56 7
0273083321234567
0283219591234567

TOTAL

~ECEIYEO

028299069~Z34567

0282798591234567

DUE
8110179
8/10179
8/10179
8110179
8/10179
8/10179
8/10179

A~OUNr

BALANCE

s.oo

S1t5.00
S30.00
S40.00
S35.00
S60.00
S55.00
S50.00

S.OO
S2H.1I7
S47.85

S315.00

SH1.78

S.OO
S.OO
~1l9.06

c

(
'--./

')

60475250 A

C-57

LEGAL , AGENCY SYSTEM
VERSION 1.0
SYSTEM VERIFICATION
ATTORNEY

1

AGENT

•

DIRECT PAYMENTS' RECEIVED REPORT
RUN DATE:

/

AlOI

CUSTOHER NAHE

ACCOUNT NUHBER
Ol6 300 7561 1 JIt 56 7

TOTAl

8/10119

r

CHAHBERS.LLOYD
BAL VEL T,HAROLD
CHAMBERS,LLOYD R
BAL VEL T. HAROLD
BAL Vel T,HAROLO
CHA"~ERS,LlOYO

PAGE NO.

02673175912J1t567
026300756123 .. 5b7
02b73175912H567
02b73175912345b7
02b30015b12345b7

DATE
4/10179
"/10179
7/10119
7/10119
8/10119
8/1017'1

AHDUN'

BALANCE

Sl8.00
S29.00
S30.00
S31.00
S 1b.l 0
S53.30

S.OO
S.OO
S.OO

S2"7."0

S.OO

S.OO
S.OO

'I

\'"

/'

"\ ..

/

(

C-58

60475250 A

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LEGAL AND AGENCY SYSTEM
VERSION 1.0
SYSTEM VERIFICATION
LEGAL/AGENCY CLIENT EXTRACT PROGRA"
DATE

RCDS READ

08107Q

10

ACTIVE
10

ReDS WR IYTE"
10

o

(~)

~)

( __

60475250 A

C-59

LEGAL E AGENCY SYSTEM
VERSION 3.0
SYSTEH VERIFICATION

DIRECT PAYHENTS RECEIVED REPORT

AHOUHT
GRAND TOTAL

PACE NO.
RUN DATE:

S'lb2.ltO

/

8/10/7Q

BALANCE
S"21.78

/.--

(

C-60

60475250 A

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I

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LEGAL , AGEHCY SYSTEM
VERSI014 3.0
SYSTEM VERIFICATION

IHVENTORY AHORT
BY CUSTOMER

CUSTOMER NAI1E

ACCOUNT NUMBER

CHAI1BERS,llOYO
BAL VEL T,HAROLD
YOUHG,THEOOORE 0
BECKER,ROBERT E
YOUNMANS,JOSEPHINE 11
KILLIAMS,RICHARO L
MAYMES,OEMA
RAHOALL ,LE~IS If
PAGANO,JOHH A
~ONES'PtTR'~1A A

02~J0015bI2J~5b7
02b7J1759123~5b7
02700075912J~5b7

027308JJ212H5b7
027b9921912J~5b7

0278bH5b12 H5b7
02822822912145b 7
qZ827985911H5b7
0282990b912 H5b7
028 J1195912 H5b 7

PAce NO.
RUN DATE:

REFERRAL. DATE

lIA CLIENT'

1/20179
1/2fl/79
bl10178
1120/79
1/20179
1'?0179
1/20179
1/20179
1/20/79
1/20179

AlOl

s.OO

UOl

0001

S.OO
S.OO
S119.0b
S.OO
Slbb. H
S.OO
",7.85
S254.87

0002

S.OO

0002
0002
0002
0002

0002
0002

8/10/79

LAST BILLED BALANCE

GRANO TOULS:
HUMBER OF ACCOUNTS: 0010
BILLED BALAHCEI

$S,8.52

C)

,,.
I

c)

60475250 A

C-61

LEGAL , AGENCY SYSTEH
VERSION 3.0
SYSTEH vERIFICATION

INVENTORY REPORT
BY ATTORNEY/AGENCY

PAGE NO.
RUN DATE:

8/10/79

;'

L/A CLIENT' 0002

CUSTOHER NAHE

ACCOUNT NUNBER

BECI(ER.ROBFRT E
YOUNG. THEODORE D
RANOALL.LEWIS W
PAGANO. JOHN A
JONES.PATRICIA A
WILLIAHS ,R ICHARO
HAVHES,DEHA
YUUNHANS,JOSEPHIHE H

027 3083 321Z 34 56 7

TOTAL

OZ70007591Z3~567
OZ8Z79859123~567

OZ82990691Z34567
0283219591234567
027863"5612H567
028Z282291ZH567
OZ769qz191Z34567

REFERRAL OATE'
1/20179
6/10/78
1/20179
l1Z0/79
l1Z0179
1/20179
1120179
1/20179

LAST BILLED BALANCE
Sl19.06

S.OO
SH.85
S2H.87

S.OO
SI66.7"
S.OO

s.OO
1588.52

(

\ ....

,r
r

C-62

60475250 A

LEGAL E AGENCY SYSTEM
VERSION 3.0
SYSTEM VERIFICATION

INVENTORY REPO!U
BY ATTORH~Y/AGEH~Y

RUN DATE:

PAGE NO.
8/10/79

L/A CLIENT' AAOI
CUSTOI1EIl NAME

ACCOUNT NUMBER

BAL YEL f,HAROLD
CHAI1BERS.LLOYD R

0267317'J9J234567

1/20179

026300756123~567

112pl19

fOfAL

ReFERRAL DATE

LAST BILLED BALANCE
s.OO
s.OO
S.OO

C.J

o

; ......... \

)

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,

60475250 A

C-63

LEGAL , AGENCY SYSTE"
VERSION 3.0
SYSTE" VERIFICATION

INVENTORY REPORT
BY AT TORMEY/AGENCY

PACE
RUN DATEI

NO~'

/'

_.- "

8/10/79

TOTALS PAGE

ClI ENT TYPE CODE

CLIENT TYPE DESCRIPTION

NUHBER OF ACCOUNTS

BILLED

~ALANCE

LA

ATTORNEY COLLECTION FIRH

0000

S.OO

AA

COLLECTION ACENCY

0002

s.oo

00

1M-HOUSE COllECq ONS

00011

S51111.52

0000

S.OO

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1588.52

-

CRAND TOTAL

"IS~ELLA"EOUS

-

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60475250 A

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LEGAL , AGENCY SYSTEM
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l/A CLIENT

~

LEGAL' AGENCY RECOVERY ANALYSIS

PAGE NO.
RUN DATE:

FIRH NAHE: COLLECTION INVESTIGATION DEPT

0001

FINANCIAL PERIOD:

8/1011Q

01/7Q -THRU- OQl78

.-------COLlECTIOHS--------• • COHHS • • --CLOSED-- • • -----~ACTIVE------- • • ------COURT COST5-------.
"H/YY

01/79

NO.
ACCTS
000

AHOUNT
ACCTS

AVERAGE
BALANCE

a

o

AHOUNT
~OLLECTD

a

PER
CENT

NO.
PIF

AHOUHT
PIF

.OX

000

a

o

001

"

AHOUNT
EARNED

NO.
ACCTS

AHOUNT NO.
ACCTS ACCTS

AHOUNT
ACCTS

AVERAGE
BALANce

COSTS
COSTS
PEQ
INCURRED RECOVERABLE CE~T

107

a

o

.01.

000

a

.01.

a

o
a

o

000

a

• 0%

000

a

o

a

.ox

50

a

.01.

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o

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12118

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o

a

a

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000

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11/78

000

o

o

Zb

.01.

000

o

10178

000

a

a

25

.0%

000

a

a
a

09178

000

D

o

a

.0%

000

q

a

000

a

TDTAL

000

a

a

.0%

000

o

b

001

107

1-

107

101

o

60475250 A

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LEGAl , AGENCY SYSTEH
VERSION J.O
SYSTEH VERIFICATION
L/A CLIENT

•

LEGAL

NO.
ACCTS

AGENCY

~ECOYERY

ANALYSIS

PAGE
RUN DATE:

FIRH NAHE: FINANCIAL RECOVERY DEPT

0002

FINANCIAL PERIOD:

NU.

/---'

8/1017'1

"

/

0811'1 -THRU- 0'1178

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·----PLACEHEHTS-----·
HH/VY

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AHOUNT
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BAL ANCE

·-------COLLECTIONS--------·
AHOUNT
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AHOUNT
PIF

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AHOUNT
EARNED

·--CLOSEO--·
1'40.

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.------ACTIVE-------.

AHOUNT 140.
ACCTS ACCTS

AHOUNT
ACCTS

AVERAGE
BALANCE

·------COURT COSTS-------.
COSTS
COST S
PER
INCURRED RECOVERABLE eE'IT

0811'1

000

0

0

315

.0%

00"

lt75

0

000

0

0

0

01119

007

811

116

0

.01.

000

0

0

000

0

0

0

.0%

12178

000

0

0

137

.0%

001

H2

50

OOQ

0

0

0

.01.

11178

000

0

0

300

.01.

000

0

0

000

0

0

0

• ox

000

0

0

000

0

100

100

100.0%

JO

0

• OX

130

100

7b.9%

101715

000

0

0

0

.0%

09118

000

0

0

0

.0%

000

0

0

000

0

TOTAL

007

1111

116

752

92.7%

005

867

50

000

0

2

56

2B

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LEGAL , AGENCY RECOYERY

LEGAL ~ AGENCY SYSTEM
veq 5 ION 1.0
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NO.
ACCTS

AHOUNT
ACCTS

AVERAGe
BALANCE

.-------COLLECTIONS--------.
AHOUNl
COLLECTD

PER
CENT

Nq.
PIF

AHOUNT
PIF

A"A~YSIS

RUN DATE:

FINAN~IAL

·COH"S·
A"OUNT
EARNED

·--ClOSED--.

PERjOD:

AHOUNT NO.
AceTS AeeTS

Ati° UHT
AceTS

~O.

8/1017'1

08179 -THRU- 0117'1

·------ACTIVE-------·

NO.
ACCTS

PAGE

AVERAGE
BALANtE

·------COUII1 C05T5-------·
COSTS
COSTS
PE~
IHCUARED RECOVERABLE CENT

.ox
• ox

08/79

000

0

0

1~9

.0%

002

189

51

000

a

0

0

07179

000

0

0

61

.01

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a

0

000

0

Q

°

06/79

000

0

0

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000

0

0

000

0

0

0

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05/79

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0

0

0

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000

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0

000

0

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'11

100.0%

0"/79

000

0

0

57

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000

0

0

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0

~

0

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000

0

0

55

.ox

000

0

0

000

0

0

0

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.ox

02179

000

0

0

0

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000

0

0

000

0

71

0

.0%

01179

002

l89

95

0

.01

000

~

0

000

0

81

81

100.0%

TOT~l

002

189

95

361 190.81

001

189

~1

000

0

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172

70.7%

0

0

0

",

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60475250 A

C-67

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LECAl E AGENCY HSTEH
VERSION 3.0
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•

FIRH NAHE: HARX ,

LA01

+----PLACEHENTS-----.

0

.0%

000

0

0

.07.

000

0

26

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0

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000

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0

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0

0

56

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000

0

000

0

0

000

0

0

11178

000

0

0

10178

000

0

0

09178

000

0

TOTAL

000

0

01179

12/78

AHDUHT
COLLEtTD

AHOUHT
PIF

+COHHS·

NO.
PIF

AVERAGE
BAL AHCE

NO.
ACCTS

+-------CULLECTIOHS--------·

F IHANC IAL PERIODI

PER
CENT

AHOUNT
ACCTS

HH/n

KRAHER, ATTYS

+--ClOSED--+
HO.
ACCTS

AHOUNT
EARHED

r

PAGE HU.
RUH DATE:

AHOUHT
ACCTS

(

01179 -THRU- 09178

·------ACTIYE-------·

AHOUHT NO.
ACCTS
ACCTS

8/10179

AVERAGE
BALANCE

I

·------COURT C US T5-------.
COSTS
COSTS
PER
INCURRED RECOVERABLE CEPH

001

82

0

0

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000

0

0

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0

000

0

0

0

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LEGAL AHO AqEHCY SYSTEM
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I SYSTEM
'1ER IF ICA 1'1

U

CLIENT • LAOl
FIRH NAME
FIRH ADDRES~
FIRH ADDRESS
CONUCT NAME
PHONE HUHBER
HISTORY
H"/YY

•

ACT

PAGE I

PURGE REPORT
RUN OATEl 09/10/80

CLIE~T

0"

,_./

DATE IHACTIVE 08/10/79
MARX' KRAHER, ATTYS
3333 THIRD STREET
SAH DIEGO, CALIF
•• CLIENT INACTIVATED OB/10/7~
714/333-H~"
EXP 5555
AHT
ACT

AHT
COlL

•

PIF

CURRENT COMMISSIO" RATE
PREVIOUS COHHISSION RATE
DATE LAST UPDATED
COHHISSIOH lAG

AItT
PIF

01 79

•

AHT

CLD

no

001

82.30

•

ACT

AHT
ACT

COURT
COSTS

012
12131178

HR COURT
COSTS

5.10

12 18
11 78

2&.00

10 78

)0.00
)0.00

09 78
WHHARY

COHH
EARNED

000

0.00

5&.00

000

0.00

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82.30-

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60475250 A

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C-70

60475250 A

I

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LECAL AND ACENCY SYSTE~
VERSION 1.0'
SYSTEH YE~IFICATIOH
COllECTOR:
ACCOUNT
NUHBER
OZ7eb3~5blZ3~567

02B2990b912]~5b7

TI"E USAGE REPORT
AS OF: 9110/80

PAGE

COLLECTOR2
START
TI"E
10:39
10:39

TOTAL S- TI HE
ACCOUHTS

STOP HAP
TI HE TI'l'E
10:]9

10:]9

HEXT
CON rAC T

ACT
CDE

RES
COE

:01 11/01117
:01 11/0H77

A3

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Rl

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COH"EHT
LAWYER HAS BEEH ~OTIFIEO
NEW ADDRESS FROH CLIENT

:02
Z

••• END OF REPORT •••

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60475250 A

C-71

DAILY
COLLECTOR STATISTICS REPORT
AS OFt !l/10/80

LEGAL AHD AGENCY SYSTEM
VERS ION 1.0 .
SYSTEM VERIFICATION
COLLEC TOR NAME

AZ

A3

SR

••

••

ACTIONS

••

••

••

PAGE

••

••

••

••

••

••

TOTAL

COLLECTOR2
TOTALS

,'"

C-72

60475250 A

AND AGENCY SYSTeH
VERSION 3.0'
SYSTEH VERIFICATION

l~GAl

('

PACE

'---

RESULTS
COllECTOR N'HE

B1

PP

R1

R2

••

Rl

••

••

••

••

••

••

••

••

TOTAL

COLlECTOR2
TOULS

•••

~ND

OF REPORT •••

o

60475250 A

C-73

LEGAL AND AGENCY SYSTEH
VERSION 3.0
SYSTEN VERIFICATION

AS OF

09/10/110

THE FOLLOWING IS A SUHHARY OF THE NUNBER OF
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lEGAL AND AGENCY SYSTEM
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ACCOUNT NUI18ER

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02b300756123~567

CHAMBERS,LlOYD R
BALVEL T,tlAROLD
YOUNG, THEODORE 0
BECKER,ROBERT E
YOUNHAHS,JOSEPHINE H
IfILLIAHS,RICHARO L
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RANDALL.LEWIS W
PAGANO. JOHN A
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08130177
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COMMENT SHEET

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