7610 782 2670_Records_Management_Handbook_Source_Data_Automation_1965 2670 Records Management Handbook Source Data Automation 1965
7610-782-2670_Records_Management_Handbook_Source_Data_Automation_1965 7610-782-2670_Records_Management_Handbook_Source_Data_Automation_1965
User Manual: 7610-782-2670_Records_Management_Handbook_Source_Data_Automation_1965
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FPMR 11.S RECORDS MANAGEMENT HANDBOOK Mechanizing Paperwork SOURCE DATA AUTOMATION 1965 GENERAL SERVICES ADMINISTRATION NATIONAL ARCHIVES AND RECORDS SERVICE OFFICE OF RECORDS MANAGEMENT Federal Stock Number 7610-782-2670 RECORDS MANAGEMENT HANDBOOKS are developed by the National Archives and Records Service as technical guides to reducing and simplifying paperwork. RECORDS MANAGEMENT HANDBOOKS: Managing correspondence: Plain Letters __________ _ Managing correspondence: Form Letters __________ _ Managing correspondence: Guide Letters __________ _ Managing forms: Forms Analysis _________________ _ Managing forms: Forms Design __________________ _ Managing mail: Agency Mail Operations _________ _ Managing current files: Protecting Vital Operating 1955 47 p. 1954 33 p. 1955 23 p. 1959 62 p. 1960 89 p. 1957 47 p. Records _____________________________________ _ 1958 Managing current files: Files Operations __________ _ 1964 Managing noncurrent files: Applying Records Schedules ___________________________________ _ 1956 Managing noncurrent files: Federal Records Centers_ 1954 Mechanizing paperwork: Source Data Automation_ 1965 Mechanizing paperwork: Source Data Automation Systems _____________________________________ _ 1963 Mechanizing paperwork: Source Data Automation Equipment Guide---------------------------- 1963 General: Bibliography For Records Managers ____ _ 1965 19 p. 76 p. 23 p. 25 p. 78 p. 150 p. 120 p. 58 p. FOREWORD Source data automation generally involves capturing data in punched tape, edge-punched cards, or punched cards the first time it is transcribed, so its subsequent reproduction can be mechanical rather than manual. GSA's source data automation program is aimed at mechanizing the thousands of small operations in the Federal Government, which are currently decentralized. In addition to the clerical cost savings SDA almost always makes possible, it brings several other advantages: e SDA provides the fundamentals for appreciating paperwork automation. This may eventually decrease the Government's recurring shortage of knowledgeable computer specialists. e SDA increases the speed and accuracy of clerical processing and, as a result, improves service both internally and to the taxpayer. e SDA is, in some larger offices, the first step toward automated data processing. e The systems study which must be made as a prelude to SDA results in better operating methods. And, of course, SDA is not the goal-systems improvement is. This handbook is designed as an introduction to the subject. The reader will find, I am sure, that it does just that. TABLE OF CONTENTS I. INTRODUCTION Short History _____________________ _ Definition of Terms_________________ The Languages of Source Data Automation__________________________ Information Capture __ - - - ___ - _ - - - - - Application of Source Data Automation_____________________________ Benefits of Source Data Automation__ II. HOLES AS THE NATIVE LANGUAGE Tapes as Carriers _______ - _______ - - _ _ The Physical Characteristics of Tape________________________ Number of Channels____________ Advantages of Wide Tape_______ Punched Cards as Carriers _______ - _ _ _ The Physical Characteristics of Punched Cards_______________ Code Structure_________________ Tags as Carriers ___________________ _ The Physical Characteristics of Tags________________________ Punched Code_________________ Processing Tags________________ Coupons as Carriers________________ The Physical Characteristics of Coupons_____________________ Perforating Code_______________ Processing Coupons_____________ III. THE NATIVE LANGUAGES OF READING MACHINES Dots as a Native Language__________ Bars as a Native Language__________ Code Structure_________________ Imprinting Code_______________ Processing Data________________ Selected Type Faces as a Native Language________________________ Code Structure_________________ Processing Data________________ Magnetic Ink as a Native Language__ Code Structure_________________ Data Fields____________________ Processing Data________________ Page 1 2 3 4 4 5 5 8 9 9 10 12 13 13 13 17 18 18 19 20 21 21 22 24 24 24 24 IV. MODES OF CAPTURING DATA Selected Typefaces______________ Magnetic Ink___________________ 31 32 Dots-------------------------Bars__________________________ Selected Typefaces______________ Magnetic Ink_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 38 38 39 40 Correlating Statistics____________ Computing____________________ Communicating________________ Performing Functions with Punched Cards--------------------------Interpreting ___________ --- _ -- _ _ Verifying_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Writing ___ - _ - - - _ - - ____ - _ - _ - - _ _ Duplicating ____ - _ - - - _ - ___ - _ - - _ _ Arranging_____________________ Selecting ____ - _ - - - - - - - _ - - - - - - _ _ Merging ___ - ___ - - - - ________ - _ _ _ Matching______________________ Correlating Statistics ______ - - - - _ _ Counting______________________ Computing ____ - _ - - __ - _____ - - _ _ Communicating_ - - - - _ - _ - --- - - _ _ VI. FINDING AND DEVELOPING APPLICATIONS What is Systems Analysis _____ - - - _ _ _ Finding the Area to Study ___ - - - - - - - What to Look For ________ - _ - - _ _ Where to Look_ - _ - - - - __ - _ - - - - _ _ Conducting the Study _____ - - - - - - - - - A Total Systems Study__________ Data Analysis__________________ Reports Evaluation ___ - - - - - - - - - Developing the New System ___ - - - - _ _ Considering a Specialty Form____ Selecting the Medium ___ - _ - - - - - Selecting Specific Equipment_____ Do's and Don'ts of Automation __ - - - _ 14 14 15 29 29 29 31 31 31 31 Page Conversion Creation of a Native Language___________________________ V. MACHINEABLE FUNCTIONS What Functions____________________ Performing Functions with Punched Paper Tape______________________ Interpreting_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Verifying______________________ Writing_______________________ Duplicating____________________ Arranging_____________________ Selecting_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Merging_______________________ Matching______________________ Counting ______ - _ _ _ ___ _ _ _ _ _ __ _ _ 5 Deliberate Creation of a Native Language___________________________ Holes in Tapes_________________ Holes in Cards_________________ Holes in Tags__________________ Perforations in Coupons_________ Dots__________________________ Bars__________________________ Byproduct Creation of a Native Language___________________________ Holes in Tape__________________ Holes in Cards_________________ Holes in Tags__________________ Perforations in Coupons_________ v 32 32 35 36 38 40 45 46 46 46 47 48 48 48 49 49 49 49 50 51 52 52 52 54 55 57 57 59 59 59 59 60 62 63 63 63 67 69 71 71 72 73 74 76 76 77 I. INTRODUCTION During the last 50 years the American economy has become increasingly dependent upon paperwork. The ratio of clerical workers, in the process, has gone from 1 in 40 of the total work force at the beginning of the century to 1 in 6 at the present. Paperwork processing in this country now costs about $40 billion a year for clerical salaries and for office tools-everything from typists, punchcard operators, and bookkeepers to pencils, paper, typewriters, adding machines, duplicators, and items of electronic hardware. Of this grand total, the annual Federal outlay is nearing $5 billion. Today about 20 percent of the paperwork in the Federal Government has been automated in one way or another. An account of this would tend to be divided into three parts: (1) automated data processing, (2) automated information storage and retrieval, and (3) source data automation. This handbook is concerned with the last, and with the other two only when a controlling interrelation exists. Source data automation has progressed much more slowly than other technological improvements. The reason was probably the reluctance of executives to accept change. It was difficult to sell the idea that a machine could accurately produce, in 1 day's time, four to five times more work than a clerk could produce manually. In 1912, John Wahl combined the adding machine with the typewriter to produce the first descriptive accounting machine. This made it possible, for the first time, to type item descriptions and to compute account balances in a single operation, rather than two separate operations. The first front-carriage-feed accounting machine was marketed in 1928. This machine made it possible to produce, in one writing, multiple forms of differing content. No longer was it necessary to prepare statements, ledgers, and journals in three independent steps. By means of carbon paper, all coul...... Q.) 0::: u c c ,_ ::> Q.) ...... u Q.) c 0::: > -0 > -0 Q.) II) u ·- ~ ..., 0 I z ~ .2 <( c c 0::: > II) ~ u s... s... Q.) ::> c c c -~ ~o 0 w u ::i u.. "..;;t Q.) Q.) s... Q.) ...... c ...... c __, Q.) c c ~ <( ,_ .2,_ c ,_ ::> ...... u Q.) Q.) ~ <( -0 II) ,_ Q.) u cQ! :t: Q.) .2s... Q.) u c CV) V') __, 0::: >- w Ol V') V') I - 0::: Q.) s... c c w w I - u :::; • • • • • • • • • • • • 1 • •• •• •• • • • • • • • • •• •• •• • • •• •• • • • • • •• • • • • •• \ • • •• •• • •• • • • ••• • •• • • •• L • •• • • • • • • Channel l Channel 2 Feed Holes Channel 3 Channel 4 Channel 5 Fig. 4 The five-channel code, the same basic code developed by Jean Emile Baudot in 1870, satisfied the communications industry-and still satisfies it today. When an attempt was made to apply the tape-producing typewriter tuation, numerals, and special symbols. Another combination is reserved to signal the machine to shift to "lowercase," which contains the alphabetic characters in all capitals. Still other combinations are reserved for space, line feed, and carriage return. The code structure (combinations of holes) used by the communications industry is illustrated in figure 3. With the precedent punching technique, the communications industry increased the coding capacity of 5-channel tape to 52 possible combinations for characters, numbers, and punctuation marks-still leaving 6 code combinations to control certain machine functions. The items marked FIGS and LETTERS in figure 3 are the precedent punching codes for numeric or alphabetic entries. To send a message via the telecommunications code, the operator first punches the desired precedent code. Then the operator punches one or more carriage returns and line advances to get blank paper in front of the keys of the receiver and to position the carriage at the beginning of a line. The operator then proceeds to punchout the message. Figure 4 illustrates the address portion of a typical message punched in tape. Figure 5 illustrates how this address would appear when typed by the receiver on a telecommunications circuit. ADDRESS AS TYPED BY THE TELECOMMUNICATIONS RECEIVER FROM THE ABOVE TAPE JOHN DOE 43 RYE STREET NOTE: The numerals 4 and 3 are identical in code structure to the alphabetical characters R and E. They would have been received as letters except that they had been preceded by the precedent punch for FIGURES. Also, note that all alphabetical characters are capital letters. Fig. 5 7 to other operations, however, it was discovered that some things the typewriter can do could not be done by the telegraph equipment. The message was limited to capital letters, for example. Modern source data automation obviously requires more than the 32 basic codes provided by the 5-channel tape. Capital and lowercase alphabet, punctuation, special characters, and machine control codes are needed. Tapes with six, seven, and eight channels meet these requirements. No standard arrangement for the code designations exists. Figure 6 illustrates the most commonly used eight-channel paper-tape code configurations. • Relevant data, other than that to be "machined," can be written on wide tape. • Wide tape can be filed "visually" in any visible records system for quicker filing and finding. COMMON EIGHT CHANNEL PAPER TYPE CODE CONFIGURATION 8 Channel CARD PUNCH AUTOMATED STANDARD CHANNEL NUMBERS 8 7 0 (ZERO_l 6 5 4 3 1 2 4 5 6 7 8 9 Short bits of information, used repetitively, are hard to file and find in rolls of tape. Interpretation, that is translation, onto the tape of the meaning of the holes in the tape is done by very few machines-thus data are blind in most tapes. Relevant data, other than that to be processed by machine, cannot be made part of the tape. Wide tape overcomes most of these difficulties. Wide tapes were designed to store coded information, with additional space allowed for written information. They are easily filed in conventional card-filing equipment. Wide tapes may be of almost any size, style, or shape-provided sufficient space is available along the edge to contain the five-, six-, seven-, or eight-channel code structure to be used. Samples of wide tapes are shown in figure 7. Some of the advantages of wide tapes over rolled or folded narrow tapes are: 2 2 3 3 3 3 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 D E F G H I J K L M N 0 p Q R s 6 6 6 6 6 6 6 6 6 - 2 -@ 3 -][ 1 4 -::I 5- % 6 7-& 89 -( 1 2 2 1 u v w x y z 1 1 4 2 2 5 3 3 3 3 5 5 5 5 5 . . 5 5 4 4 . 2 2 2 5 1 _JL-G 1 1 j_- J 1 1 2 2 - h -H 1-I k -K 1-L m-M n -N o-0 p q r s I 1 3 3 3 3 1 1 2 2 1 4 1 4 5 SPACE a-A b -B c-C ....!!.- D e-E f -F 1 5 5 5 1 2 23 3 3 3 1 2 4 4 5 6 6 6 6 6 6 6 6 T I 7 6 7 5 5 5 6 @ 5 % 6 7 7 7 0 6 6 6 5 5 5 6 6 2 4 4 4 4 4 2 s z /-? STOP '"1: .-. 1 _,__ PUNCH ON UPPER CASE t 5 5 4 4 4 3 3 3 3 6 5 5 4 4 x O]CH 8 2 1 1 1 - : TAB CONTROL PUNCH OFF DATA SELECTOR' (AUX. 31 FORM FEED (AUX. LJ 2 BACK SPACE 2 1 1 1 1 3 3 .. ;/; 2 2 3 2 1 4 2 1 Fig. 6 ADDRESS IDEN. (AUX LOWER CASt 2 4 7 7 2 2 2 2 2 4 8 EL 1 1 3 3 3 3 4 5 7 7 4 5 5 7 2 2 3 3 3 3 3 6 6 6 6 4 4 4 4 4 4 4 4 4 4 7 7 7 \ -R - 6 :.!: , -p -Q -T u -u v-V w-W x-X .:t_-Y z SPACE 7 # 8 TYPEWRITER £ERO_l0 - l 1- 4 5 c • Small bits of data can be found more readily. • Small bits of data can be filed more easily. • Interpretation (translation of the punched holes) can be printed. • Identification of the contents by filing or locating symbols can be included. • Instructions for use, and other pertinent handling information, can be placed on wide tape. . 5 5 A B & SKIP END CARD 1 END CARD 2 CCR. TAB ERROR Pl - 1 Pl - 2 Pl - 3 Pl - 4 Pl - 5 Pl - 6 Pl - 7 SP - 1 SP - 2 CR TAPE FEED END LINE 1 1 5 3 Advantages of Wide Tape 2 6 TAPE FEED CAR. RET JJ REPRESENTATIVE WIDE TAPES • · · ·1· · r················ ······ Single Edge - Wide Tape ............................. • • . . ·1· . l ..................... . Double Edge - Wide Tape Fig. 7 Today, punched cards are employed in a multiplicity of operations of a numeric, alphabetic, or alphanumeric nature. New capabilities are constantly being added to already existing machines, or completely new machines are being marketed. Speeds have increased over the course of time, and more prompt and timely reporting is achievable. Wide tapes of the conventional 3- by 7-inch fanfold variety are supplied in boxes of 1,000 each. They may be torn apart into unit records of one or more 7-inch lengths, to fit the job requirements. They may be cut apart by a precision cutter which removes one code position at the beginning of each series of cards. Wide tapes of almost any dimension, limited in size only by use and filing requirements, can also be obtained. These cut cards must have the prepunched feed holes needed for source data automation equipment. The Physical Characteristics of Cards Size. A set of the different cards used by the various machines which operate from or produce cards includes the following sizes: PUNCHED CARDS AS CARRIERS 7% inches wide by 3X inches long- The first punchcard equipment made its appearance around 1890. At that time the equipment was designed for the production of numeric statistics only. Sensing a hole punched in a card actuated dials or counters which recorded selected statistical factors. For the next 25 to 30 years improvements were introduced and usage gradually widened. Printing machines were produced to write the statistical data. Alphabetic information was added to the card and to the printouts. Counters were added to permit limited mathematical operations. Used for the 80-column International Business Machines Corp. card and the 90-column cards of the Sperry Rand Corp. (formerly Remington Rand, Inc.). Any width less than 7% by 3X inches long. Used as a detachable coupon from either the International Business Machines or the Sperry Rand card. Color. The most common color is white. For distinguishing different decks of cards, 9 for identifying special-purpose cards, and for visual spot checking, cards may be obtained in almost any color; white, salmon, yellow, green, blue, and red predominate. In addition, striped cards can be procured which have a narrow band or stripe of color across the top edge of the card. Combining stripes and card colors affords all needed color distinction. Shape of Holes. The code structure used by the International Business Machines Corp. is punched into 80-column cards in rectangular holes. Sperry Rand expresses code structure in round holes. Because of differences in the code structure and in the internal mechanisms of the various machines, a card punched with rectangular holes cannot normally be used in a round hole machine, or the reverse. Fields. In planning the use of any card, the number of columns available in the card is divided into fields. A field is a column or group of columns reserved to record a certain kind of alphabetic or numeric data. For example, columns 1 through 23 could be reserved for employee names; columns 24 through 30 for employee number. hole in the card. Thus, cards must be nonelectrical conducting and free of carbon spots. In the mechanical process, metal pins pass through the holes in a card and activate mechanical devices to perform a specified function; the metal pins are stopped by the card when there is no hole. In the photoelectrical process, cards are light sensed. Cards pass over a bank of photoelectric cells above which is positioned a bank of lights. If a hole exists in the card, light is passed and the machine is actuated. Thickness of the card is critical in all processes, as each machine must be able to separate one card from the next card rapidly. Thus all card stock is of a uniform thickness, adequate to provide strength and durability. Code Structure The native languages of the 80- and 90-column cards are different. Since the number of columns in the card is interrelated to the code structure of these native languages, each card column capacity must be discussed separately. 80-Column Card. From left to right, columns of the card are numbered 1 through 80. Each column contains 12 possible punching positions, or locations for holes. The punching positions are identified, starting from the bottom of the card with 9 and proceeding back through 0 in numerical regression. The 11th punching position, known to the trade as the 11 or X position, is located above the 0 position. The 12th punching position, known as the 12 or R position, is located above the 11th. Positions 1 through 9 are known as digit positions; X and R as zone positions; and 0 as a digit or zone position depending upon its use. In the native language, a digit is represented by punching a single hole in the appropriate digit position in a column of the card. The alphabet is represented by punching a hole in a zone position and a digit position in a single column of the card. Symbols are represented by combinations of zone and digit position punches in a single column of the card. Figure 9 illustrates the code structure, the native language of the 80-column card. Zone punches (X and R positions), without any accompanying digit position punch, are also frequently used for card identification or for control of certain machine functions. Card Stock. The holes in the cards must be sensed by the machines through which they pass. This is accomplished• Electrically with cards containing rectangular holes. • Mechanically with cards containing round holes. • Photoelectrically with cards containing round holes. In the electrical process, figure 8, the card passes over a metal roller and under a series of metal brushes. As a metal brush feels a hole, contact is made with the roller, thus completing an electrical circuit. Completing the circuit sends a pulse to tell the machine what function to perform. The pulse is identified in the equipment by• Location of the brush; that is, the column of the card. • Timing of the pulse corresponding to the position of the hole; that is, the 4 position. Since the contact between the brush and the roller is important to operate the machine, a contact must not be made unless there is a 10 ELECTRICAL PUNCHED CARD READING NUMERIC INFORMATION Odd-Numbered Digits and Zero- Metal A single hole in the position of the number desired. Brush Even-Numbered DigitsA hole in the 9 position and a second hole in the position one number lower than the number desired. Hence holes in the "9" and "1" positions give "2," and holes in the "9" and "5" positions give Metal Fig. 8 "6." 90-Column Card. The card is first divided into two halves horizontally. The upper half contains columns 1 through 45, from left to right. The lower half contains columns 46 through 90, from left to right. Each column, in each half of the card, has six possible punching positions-locations for a hole. The punching positions are identified, starting with the bottom of each column, as the 9, 7, 5, 3, 1, and 0 positions. The code structure, native language, is punched into the cards as follows: ALPHABETIC INFORMATION A combination of two or three holes in a single column gives an alphabetic character. Ten characters use 2-hole combinations, and the remaining 16 use 3-hole combinations. Figure 10 illustrates the code structure, the native language of the 90-column card. CODE STRUCTURE FOR 80 COLUMN PUNCHED CARD 0123456769 I I 12 Punch 11 or x Punch Zone Punches Upper Right Cornercut f ABCDEfGH I JKLMNOPQRSTUV\JXYZ &'lt,$.-/tD/.liJX. 111111111 I 111111111 I I I I I 000000010000001000000000 000000000000000000000001111111•000000001000101000000000 123451111uttuuu"unuua~ttnM avan•~~~~~5~••~~uu~~•u••~~U~M••~•••PUaM••Q••~nnnunnnnna 11111111111111111111111111111111111111111III1111111111111111111111111111111111t1 22222221222222221222222222222221222222221222222212222222222222222222222222222222 33333331333333333133333 33333333l33333333l3333333l3333333333333llll3333333333333 44 4 4 4 441444 444 4 44 414 4 4 4 4 4 ~ 4,4 4 4 4414 4 4 4 4 4 4 414 4 44 44 414 44 4 44 4 4 4444 4 44 44411114 444 4 44 D1g1t Punches 5555555155555555555.555555555555551555555551555555515555555555555555555555555555 0 ca· ::;: -0 c ::s :r n :;· IQ &6&66&61&&666&&6666&1&&6&666666&6&61&&6666&6166666&&1&&66666666&&&&&&&6&&666&6i& )> 111 77 1111111111111 77 1111111111 77 1111I1 11 1 1 1 1 111111111111 77 11111111111111111.111. 11 Q BBBBBBBIBBBB888888BBBllBB8888888881BlllB88888BIB188881IBBIBIBBBllllBBllllBllBIBI 99999991999999999999999 99J99999999999l99999999l9999999l999999999999999999999999 123•s1111uttn»Mqdnuua~ttn Column Numbers The Digit Punches ~avaa•~~n~~•P•••~ruu~•u••~~u~~~-~~••PRUM••P••nnnn~aannna .__ _ _ The Alphabet--_. Fig. 9 11 7'27-'9'9·5 0-65---R Special Characters ~ CODE STRUCTURE FOR 90 COLUMN PUNCHED CARD The Alphabet 12 -- -_Wt•'.• 2 ~-~-!5- ~- ~ _s_ ~ -----------.A.Bf_i_•• F -~ ~- ~ -.J_ec_ •'-'·o_P -°-.R-.s_T_iJtli.y-~ 12 12 12 12 12 34 34 34 34 34 34 • • 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 ~4 34 34 34 34 34 34 34 34 34 34 34 34 34 • • 34 12 12 12 12 12 12 • 12 12 34 . . . . 34 34 34 . . . 34 34 • 12 12 12 34 • • 12 12 3' • 34 ~%~~~~~~--~~~~~~~~~--~-~~·~···~··~~-~-~-~~~~ 78 78 78 78 a 78 78 78 78 78 78 • • 78 78 78 78 78 78 78 78 78 • I • 7 I 9 IO 14 11 .. 11 II II IO II II II II 78 78 . . . 78 78 78 78 78 78 78 . . . . . . 18 • • 18 H 14 II IO :II II II S4 12 H H 17 II 999999 11 It S? II II 99999 40 4t 9 ~~ 41 44 41 9 A I B 2 . 3 , 4 .5 F 6 G 7 H 8 I 9 Punches 1;-1;-i;-i;-1;12-12-12 34 :s.. 34 34 34 34 34 :s.. lz 12 12 ·1;12-;;....-• • 1z-;;-12 34 3' 34 34 34 34 34 34 34 '2- ;;-12- . . i;-1 2-12-i2-1212-i2-1212-;;·;;12-;;-12 l2-i;-1212-i2-12 34 34 . . . . 34 34 34 34 3 4 . 3 4 . 3 4 34 34 34 34 34 34 34 34 34 34 34 34 94 ~~~~~~~~~~~~~~-~-~~~-~~·~··~~~-~~~~~~~~~~~~~~ 18 18 ,fit 18 78 18 18 18 18 18 9 9 9 9 9 9 9 9 9 9 18 18 78 18 18 19 18 9 9 9 9. 9 M u " " M ~ 18 • 18 18 18 18 9. 9 9 9. 9 u " " " " v " 18 18 18 . . . . 18 18 9 •• 9 " ~ fi n 9 9. n ~ tt 9-. " " 1 8 18 1 8 18 18 18 18 9 9 9 9 9 9 9 " n M ~ " " " 18 18 9 " 18 18 18 18 9 9 9 9 • " u M - M Fig. 10 TAGS AS CARRIERS The newest method of source data automation is the print-punch tag attached to many items in modern department stores. The tag contains a series of small holes, the native language, as well as printed information identifying the user and the item to which the tag is attached. The tag may be a single part (one stub) or several parts (two or more detachable stubs), depending upon the procedures developed for the user. The holes in the tag represent selected data which the user requires for automated operations. Although most of the applications for print-punch tags have been in the merchandising of material from a store to a customer, applications are not limited to this field. Inventory control, manufacturing records, production control, material inspection, and piecework payroll have successfully utilized tags as the medium of source data automation. Printpunch tags are particularly useful when small size or ability to withstand heavy abuse are important factors. Dimensions of tag (in inches) Small ...... . Medium .... . Large ...... . 2.2 by 1 .... . 2.7 by 1 .... . 3.2 by 1 .... . Number of tags to a set 2 to 6. 1 to 10. 1to10. Color. Most tags are produced in white. Since most tags are printed with at least the identification (name and adc;lress) of the user, colored stripes of all varieties can be obtained for color-coding purposes. Tags must withstand frequent handlings by customers, store employees, or production workers. They must frequently be re-marked to reflect price adjustments. Accordingly tags are produced on card stock 13 points in thickness (0.0013 inch thick). Extra heavy tags of 15 points thickness can be procured to meet abnormal conditions. Tag stock can be coated with or impregnated with various waxes or chemicals. Such coating permits the tags to be attached to items of manufacture, for production control, while these items are being processed through the assembly and production lines. Stock. The Physical Characteristics of Tags Size. A set of the different tags used by the various machines which operate from or produce tags would include- Capacity. Capacity of a tag is measured in two areas-printing and punching. Maximum 12 Processing Tags capacities are as follows: DiAits of inform.ation PunchinA PrintinA 37 20 25 31 Small tag ..... . Medium tag .. . Large tag .... . 47 59 If tags are to be converted to cards or tape, and data are to be added which is not punched into the tag, the first space from the left of the tag must be reserved as a control column. Printing is accomplished by setting dials on equipment developed to print and encode the tags simultaneously. Items which are encoded in the punched holes of the tag may be printed or not printed, as determined by needs of the user. If the user is willing to forego using 10 digits of printed information on the tag, provision can be made to substitute logotype printing (slugs of type containing fixed descriptions) of such things as fiber content and fiber name. Figure 11 is an illustration of upper and lower line printing on the large tag. The amount of data that can be included on a tag by well-planned coding is noteworthy. Within the maximum capacity of the tag, all identifying data known about a unit of merchandise can be punched in five-channel code. This recording is done to permit picking up these data after the item has been sold. At present, no known equipment will directly process from print-punch tags. Conversion to another of the native languages, punched cards, paper tape, or magnetic tape, is necessary. Data encoded in the print-punch tag may be processed by• Conversion to punched card, paper tape, or magnetic tape by an off-line converter. • Conversion to paper tape or magnetic tape at the time of sale by using a point-of-sale recorder. Supplementary data, such as salesperson, date, or price, known only at the time of sale may be added to the tape simultaneously. Since the print-punch tag may be multipart, several conversions may be necessary in a paperwork cycle, each conversion serving a specific purpose in the overall procedure. Figure 12 illustrates a multipart tag which could require two conversion operations. COUPONS AS CARRIERS The average American homeowner, car owner, or installment buyer is aware of the perforated coupon as a method of source data automation. The amounts, dates, and payment numbers, which are perforated in the coupon, are readable. The perforated coupon has been in use for a long time. It has been common in banks, finance companies, mortgage companies, and department stores for many years. Recent improvements have expanded the potential of coupons as a means of source data automation. These improvements now deserve attention in a number of areas of Government paperwork. Perforations, it must be remembered, are in the native language of the human eye, since they form readable characters and figures. Today machines are designed to read and translate these data into a native machine language for processing the coupon. LARGE PRINT-PUNCH TAG WITH UPPER & LOWER LINE PRINTING ••~56~1.i3l£56~:'!~ •.·:llVENT-ORY • PLA TEHOLDER e AK324 BL E TICKET Fig. 11 Punched Code The code structure, native language, for recording selected data in the tag is similar to the five-channel code structure used in the communications industry (described under the discussion of tape). Five small holes, in a vertical line, represent a single digit of data. Punching is numeric only. 13 MULTI-PART TAG FOR MANUFACTURING CONTROL OF APPLIANCES ,..... • ..... • • • • • .. ... ....... COMPANY NAME • • •• •••• •••• ••• •••••• •• •• • • • • • •• • 845 32 • 1255 8 SERIAL NO. DATE MODEL This stub remains on appliance after shipping and serves as customer reference information . t--- - - - - - - - - - - - - - - SHIPPING ••••• • •• • ••• • • • •••••• •••• •••• •• ••• • • ••••••• • • • • •• • 845 32 • 1255 8 SERIAL NO. DATE This stub detached when appliance is shipped and is used as record of shipment. MODEL ~--------------~ PRODUCTION • • • •••••• ••••• •• •• ••••••• • •••• •• • •••••• •• •• • •• • • • • 845 32 SERIAL NO. • 1255 DATE This stub detached at completion of production operation and is used as record of production . ~ 8 MODEL - Fig. 12 The Physical Characteristics of Coupons cations industry can be included in the coupon. In the financial world, for example, the fivechannel code can contain selected data of interest to the financier but not readable by the borrower. Figure 14 illustrates some inline five -channel coding as contained in a coupon. To permit the machines to read numeric information- information perforated for the Size. A representative set of the different coupons used would show wide divergence in size. Any size paper adequate to contain perforations read by the human eye can be processed through coupon-reading machines. Figure 13 shows a typical coupon. Methods also have been developed for including selected data, not readable to the human eye, in the coupon in a native machine language. Capacity of the coupon to store data has been increased. A TYPICAL COUPON (about 1I4 actual size) Coupon Stock. Almost any weight of paper, suited to the purpose, can be used as a coupon. It is well to remember, however, that books containing multiple coupons are all perforated simultaneously. Thus, a heavier weight paper may reduce the number of coupons produced in one perforating operation. The average perforator can generate 20 coupons in 1 operation. Perforating Code The in-line code of the five-channel variety similar to the native language of the communi- Fig. 13 14 PERFORATED IN-LINE CODING FIVE CHANNEL I: •:•., --- HUMAN Five Channel in-line coding •••••• • • • • • • • • EYE PERFORATIONS ·~---- SPROCKET HOLE Fig. 14 human eye- the five-channel in-line code pattern is spread into three adjoining columns instead of a single vertical column. Figure 15 illustrates the method of accomplishing this spread into three columns. The complete digital pattern for three-column coding- the native language of the perforated coupon- is illustrated in figure 16. For visual reading, seven channels are perforated. However, for mechanical reading, only five of the channels are utilized. Comparing the digit reading pattern (threecolumn code) with the in-line reading pattern (five-channel code) indicates that very little difference exists. As a result, coupon-reading equipment can perform dual reading tasks, switching from one reading pattern to the other upon receipt of a switching symbol. This symbol serves in the same manner as the precedent symbol for the tape machines. Figure 17 illustrates a technique for combining into one set of perforations the code for both the three-column reading and the five-channel reading. Processing Coupons Sorters are avai.lable to place randomly received coupons in account number order for processing. Readers are available to sense the native language of the coupon and emit the pulse for translation of the holes into the native language of paper tape, punched card, or magnetic tape. During processing, some additional data may be encoded in-line, five channel code, onto the coupon by some model readers. Beyond the sorting and reading, all other processing is done after conversion ~o another native language. READING PATTERN COMPARISON BETWEEN 5 CHANNEL PUNCHED TAPE AND PERFORATED CHARACTERS l I I I •• •• • I ) I +. +. + + + + +e+ • + + ( ) J 5 Channel Tape Code with all Channels punched + + + + • Perforated Punch Pattern with all Channels punched I •• • • ) ( I ( 5 Channel Code with Numeral 7 Fig . 15 15 I I • • • • Perforated Numeral 7 as 3 Column Reader reads it •••• • •• • • Perforated Numeral 7 as Human Eye reads it PERFORATED CHARACTER CODES (3 COLUMN READER) OeO eeo o@o oeo o•o oeo eo@ OO• o•o eOO ••• ••• l® 2® eoo •• ••• eOO oo@ eoo • o@o eoe OO• @•• •o@ oo® oeo OOe 3® 40 o•• ••• o•o eoo oo@ •o@ eOO o@o o@o •@o OOe @o• @oo @o• •o@ eo@ eoo •o@ o•o o•o eoo o•o 6@ 50 7® oeo oeo 000 •o@ •o@ 000 eoe •o• o@o oee @o• ®•• oo@ •o@ oeo eeo oeo 000 90 80 o® BO Fig. 16 NOTE: Only the circled black dots are read by the three column reading mechanism DUAL READING TECHNIQUE (COMBINING 3 COLUMN READING WITH INLINE READING) DIGIT PATIERN IN-LINE PATIERN 000 0 OO(j)-1 O(j)O -2 (j)O 0 -3 COMBINATION OF IN-LINE & DIGIT CODE FOR PHOTOELECTRIC READING 000 (j) - 1 OO(j)-1 0 (j)(j) -2 0 0 (j) -4 • • • 0 0 0 0 • 0 -- - 5 Check Hole Sprocket Hole • -2 -3 -4 (f)oe-3 0 O(j)-4 000 -5 (f)-5 0 - 0 Fig. 17 16 Sprocket Hole III. THE NATIVE LANGUAGES OF READING MACHINES Native languages are not limited to holes. There are machines that read text, or read characters (as those in magnetic ink on bank checks), or read dots and dashes (bars) placed on documents by credit card imprinters. They read the print and convert it into the native language of the machines involved so that the machines can talk to each other. Many people believe that these machine reading methods open up an entirely new vista of opportunity for source data automation. Collectively they are often referred to as scanning methods, or optical character recognition. For a native language, one of the following types of objects will be read: e e e e filling in the small circles under the appropriate columns on the special form, figure 18. After the recording of data on the special forms was completed, they were microfilmed. The negative microfilm was processed through FOSDIC, whose electronic circuitry translated little dots of light (negative appearance of a filled-in circle) into a pulse for recording directly onto magnetic tape. The pulse was created at the rate of 1,000 spots per second for translation to the native language of the computer. Data recorded by the enumerator at the source were used to feed a computer. The black rectangles on the form, figure 18, serve one or more of the following purposes: Tilt Marks-To permit FOSDIC to determine how the microfilm image is alined in relation to its scanner mechanism. DOTS BARS SELECTED TYPE FACES MAGNETIC INK Size Checks-To permit FOSDIC to adjust for slight variation in microfilm reduction ratios. DOTS AS A NATIVE LANGUAGE Index Checks-To permit FOSDIC to position its scanning beam on a field of data. At this time, two machines use dots as a native language. One is known to the trade as FOSDIC, Film Optical Sensing Device for Input to Computers, and is owned and operated by the Department of Commerce, Bureau of the Census. The other is known as DocuTran and is owned and operated by Science Research Associates, Inc. FOSDIC was used in the 1960 Census of Population and Housing, one of the world's largest statistical operations. The individual census enumerator obtained information concerning a person, a family, and housing facilities. He received the information (data) orally from the householder or in a written form on documents which had been previously mailed to the householder. The data were recorded by checking boxes or by writing dates or other facts on a conventional form. In the quiet of his home, the enumerator transcribed data from the conventional form on which it was recorded to a form specially designed to capture the native language of FOSDIC. Transcription was accomplished by Special form techniques had to be developed to record certain data in the native language of FOSDIC. Section P6 of figure 18 indicates how birth date had to be recorded, in lieu of writing six Arabic digits as normally used. The DocuTran System of Science Research Associates, Inc., varies principally from FOSDIC in the direct use of the paper documents as input, instead of microfilm images. Forms, used as input to DocuTran, may be a minimum size of 5 by 3 inches; a maximum of 8% by 11 inches. Each position for recording data is indicated by a tiny printed circle. Data are recorded by filling in a circle with a common pencil. On a maximum size form there are 5,320 possible positions (called response positions) for recording data. Several positions may be dedicated to a multiple-choice answer and as such are called a field. Figures 19 through 21 illustrate several of the techniques used to record various types of data. 17 FORM USED FOR FOSDIC RECORDING THE NATIVE LANGUAGE IN DOTS CONFIDENTIAL .-- " ·~ I! us 'f>''rMo • ,. I I ll..4£B. from°'/:::::: I • .... 2 ,_ No. DEPARTMENT Df COMMERCE BUllAU OF THE CENSUS 1960 CE'"SUS OF POPULATION AND HOUSING • SECON ial treat• reulatlon. ~v"!.": relatto1111/up in P3 Before hsttng "other FOURTH-.1£na.A!JL check0 hsll::fi 1~ Sec.B,1 out 1f they have separate quorters I• Y • ' ~ask· Is there anyone staying here now wha ~ .!!~· lie. name of Iha haad ol lhh haUHhal [Q 3~ 1 -a- 5 c:v 0 0 0 0 0 0 0 0 •0 0 0 1-6_ l 0 Fig. 19 18 •• BIRTHDATE Month JAN FEB MAR APR MAY JUN JUL AUG SEP OCT Year @ @ @ @ @ @ • ~ 51-column card-20 columns of read or preset information. n.. A sample of the data read from bar code and punched into the same card is shown in figure 25. With special machines designed for barcode reading, the following additional functions can also be performed: ~ u Fig. 25 Number-Assign a consecutive number (six-digit maximum) to each detail card for reconciliation or batch control. Accumulate-Add imprinted amount on detail cards, and punch a summary card. Balance-Compare a stored total from an accumulator to a predetermined total on a batch control card. List-List data, from each detail card, for a transaction register or batch control. 20 SELECTED TYPEFACES AS A NATIVE LANGUAGE The machine -reading results are always best if the print is of a consistent and reliable quality. Another widespread method of machine reading involves the reading of selected typefaces. Credit cards often have numbers embossed on the card to represent the account number. The digits may be accompanied by the bars previously described or may appear by themselves on the card. The numbers sometimes have a rather odd, highly stylized appearance. Figure 26 illustrates a typical card with a stylized typeface, a native language. Some of the st ylized type fonts are designed specifically for a particular method of machine reading. For other methods of reading, a stylized typeface may be helpful, but not necessary. The embossed numbers are often stylized to improve the print quality and machine recognition. Code Structure Existing machines read one of three codes. These code structures are• Numeric data only. • Numeric and Qpper case alphabetic data. • Numeric and upper and lower case alphabetic data. Each alphabetic character or numeric digit has been designed as a distinctive shape that cannot be read as another character or digit regardless of the quality of the image. For example, the numeral "6" cannot be read by the machine as the numeral "8" because of a poor impression or carbon. A CREDIT CARD WITH STYLIZED TYPE FACE ~1,IJBr.Qtl~ ANOTHER MODEL OF AN IMPRINTING DEVICE CH).1111 ;;;;;~;;, ;;EDIT CARD CHEVRON S T ATIONS We i1pprM1 aff' ha¥ 1ni w- rved yo u $• ne e 123 IJ5b 18'1 MR MODERN TRAVELER GOOD T"H R OUG H Fig. 26 21 Figure 27 is illustrative of another selected type font containing numerals, and also upper and lower case alphabetic data for a specific model machine. Though the typeface looks only slightly different from the printed word we read daily, it is in reality a native language for a particular machine. Processing Data Machines which read type faces and process the data vary widely. The data generated by reading machines are frequently used in conjunction with other data-processing equipment, such as punched card or computer equipment. Thus, the output of reading machines is often the native language of the paper tape, punched card, or magnetic tape machines. Many reading machines can also be connected to electronic computers as a direct on-line input device. Machines are not only restricted to reading one of the three possible code structures, but are also restricted to reading this structure on a certain medium. Machines may be categorized as Document Readers, Page Readers, and Selfpunch Readers. The capabilities of each kind of reader are briefly described in the following paragraphs. Document Reader. The document reader is a machine, similar to the one in figure 28, that has the capability of reading one or two lines of data at a time, from paper or card stock documents ranging in size from 2 % inches by 2% inches up to 8~ inches by 6 inches. It will accept data printed by many conventional machines, such as typewriters, adding machines, and high-speed printers. Pencil or ink marks in preprinted mark guides may be used to produce specific codes in the output. Location of lines to be read may vary from one application to another within the specified margin requirements of the reader. Some of the features which may be added to the document reader are as follows: Batch header-Allows data read from the first document, a header document, to be recorded in the output for all subsequent documents. Ac cum u 1a tor-Accumulates variable amounts from documents it has read and transfers totals to output. Device will print on a lister, if desired, as well as add, subtract, and read signs (plus and minus). List printer-Prints on a continuous tape the data received from the reader or accumulator. Serial numberer-Generates an ascending serial number for each document read, and includes that number in output. Page Reader. The page reader is a machine, similar to the one in fig. 29, that has the capability of reading all of the information contained on pages ranging in size up to 83~ inches by 13~ inches. Information contained on a A TYPE FONT FOR A READING MACHINE This electronic wonder perforrr.s the same funct,ion you are p e r_. f or mi n g now ; . i t r ea d s t h i s t y p e s t y I e , u p p e r an d I owe r case alphabetic characters, common punctuation marks, and numeric characters, 0123'+5b78q. Model IPSP has abi Ii ty either to read ful I Rages of typewritten information, single or double-spa~ed, or to scan entire pages in search of particular information, further translating it into a punched paper tape code. Whether the 5-level or the b-level code is used, the page reader scans and punches 2'+0 characters per second, ·automatically feeding from page t o pa g e • Amo n,g t h e man y po t en t i a I u s es , · t h e I P s p o ff e rs automated systems in such areas as communications transmission, typesetting, data reducti~n, scientific literature abstraction, catalog-indexing and language translation. Fig. 27 22 A DOCUMENT READER Fig. 28 page is read a line at a time from documeiits printed with the type font selected for that machine. It will accept data printed by many conventional machines, such as typewriters, adding machines, and high-speed printers. The page reader is normally equipped with locators which enable the machine to find the vertical position of the first line to be read and to ignore all printing above that first line. Some of the features which may be added to the page reader are as follows: Selfpunch Reader. The selfpunch reader is a machine, like the one in figure 30, that has the capability of reading data imprinted on a card and punching the data into the same card. A single line of data on each punched card is read and punched. Data to be read are most frequently imprinted from metal or plastic cards containing the appropriate typeface embossed thereon. Punching into the card is machine verified to assure accuracy. Some of the features which may be added to a selfpunch reader are as follows: Counters-Count the lines read and the punched cards produced by the reader. Serial num.berer-Generates an ascending serial number for each page read and includes that number in output. Shift registers-Position variably right registered fields, such as money amounts, in the correct columns of a field of data on a punched card. Preprogram.er-Permits adding constant data to each record read. variable Ace um. ula tor-Accumulates amounts from documents it has read and transfers totals to output. Serial num.berer-Generates an ascending serial number for each document read and includes that number m output. 23 A PAGE READER -- - Fig. 29 Tabulator-Prints out and totals a proof journal of all punched data. List printer-Lists on a continuous form the data received during the reading cycle or received from an auxiliary punched-card input. This native language and its associated equipment unlocked the door to source data automating the largest non-government paperwork-handling application made to date. Code Structure The MICR language consists of 10 digits, zero through 9, and 4 special sym bots, figure 31, printed in a stylized typeface with an ink containing particles of iron oxide. The digits can be read by the human eye, with a little imagination on the part of the reader. They resemble the shapes of the digits we are familiar with. MAGNETIC INK AS A NATIVE LANGUAGE In April 1959, the American Bankers Association published the specifications for a native language to be used in the banking industry, Magnetic Ink Character Recognition, familiarly called MICR. 24 A SELFPUNCH READER fig. 30 Data Fields Specific areas within the universal 6-inch area are designated to contain specific types of data common to all banking operations. All data fields, as illustrated in figure 32, are measured from the right edge of the check. All data, except the amount, can be printed before the bank issues the check to the user. The amount is encoded by the first bank receiving the check for processing. To make MICR usable as a native language, it was necessary to define what magnetic printing was essential and where it should appear on a check. The bottom five-eighths inch is reserved for encoding in MICR. A space of 6 inches, measured from the right edge of the check, is specified as the universal imprinting area. On large checks data can be recorded outside the 6-inch universal area, which will not be processed by other banks handling the check during clearance. Processing Data The particles of iron oxide in the MICR ink are magnetized by the machines which process the 25 MAGNETIC INK CHARACTER RECOGNITION TYPE FONT Fig. 31 DATA FIELD LOCATION FOR MICR Fig. 32 26 magnetic ink may control the actual posting to the proper accounts, the preparation of statements, and the preparation of reports for the bank and for the Federal Reserve System. For convenience and economy of printing, magnetic ink is permissible on any part of the check. The MICR machines read only characters in the areas on the document specified by the American Bankers Association. Regular ink appearing anywhere on the form, even over data imprinted in magnetic ink in the specified location, will have no effect on the processing of the selected data, since it does not have the ability to receive and maintain magnetic charge. MICR can be converted to punched holes in tapes or cards, or magnetic tape, or fed directly to a computer. documents and the magnetized fields are detected by magnetic reading heads, very similar to those in home tape recorders. When MICR characters are magnetized in the processing equipment, they send out pulse patterns illustrated beside each digit and symbol in figure 31. These pulse patterns are distinguished in the circuitry of the processing machines to actuate other circuitry to perform automated functions. Sorting of checks by Federal Reserve bank symbol, by American Bankers Association transit number, and individual bank account number is the current practice. This sorting alone saves much labor and speeds up getting the check to the bank on which it is drawn. Further mechanizatipn can be accomplished with specific models of MICR equipment. The 27 7127-995 0-65----5 IV. MODES OF CAPTURING DATA With today's modern source data autornation equipment there are available three major modes of capturing selected data in the native language of machines: . models of equipment, production of the tape is accompanied by simultaneous production of a ribbon (hard) copy of the data on paper or forms. Another deliberate tape-generating mechanism, without the production of hard copy, is a data recorder similar to the one shown in figure 34. Variable data are manually set in the keyboard of this device and all keyed data are punched at one time into a five-channel tape. Fixed data, in limited amounts, can be punched from code bars built into the machine at the time of manufacture. Mechanical interlocks make the keyboard accept only certain digits in selected fields, when a control bar is depressed. For example, if "Style Bar" in the machine in figure 34 is depressed, selected columns will be limited to certain predetermined numbers, thus reducing the possibility of human error. Data can also be captured from print-punch tags inserted in the recorder at the time of operation. e DELIBERATE CREATION e BYPRODUCT CREATION e CONVERSION CREATION The machines used in source data automation may be capable of performing in more than one mode. For example, a machine which punches a tape as a primary function may also be capable of producing a byproduct tape in the same native language. DELIBERATE CREATION OF A NATIVE LANGUAGE The techniques of source data automation require the manual depression of a key to record a native language on a carrier. This is the oldest method of deliberately creating a native language. Key punching of cards, an example of this mode, is still the widest used manual method of data capture. The following pages describe machines which deliberately produce native language carriers. Evaluation of each machine in the framework of source data automation must be based on the needs of the individual application. DELIBERATE CREATION OF A PUNCHED PAPER TAPE WITHOUT A HARD COPY Holes in Tapes When tape is to be generated, it is possible to create the native language deliberately by depressing the keys of a punching device, similar to that shown in figure 33. On most DELIBERATE CREATION OF A PUNCHED PAPER TAPE WITH A TYPEWRITER Fig. 34 Holes in Cards When punched cards are to be generated, it is possible to create the native language deliberately by using- Fig. 33 29 A keyboard-actuated punch, figure 35, to produce an 80- or 90-column card . .DELIBERATE CREATION OF A PUNCHED CARD WITH A KEY PUNCH MACHINE Fig. 37 DE LIBERATE CREATION OF A PUNCHED CARD USING PORTABLE DATA RECORDER Fig. 35 •• A stylus and a prescored card, figure 36, to record a maximum of 40 columns in an 80-column card. ~ D AT A PUNCH • DELIBERATE CREATION OF A PUNCHED CARD USING PRESCORED CARD AND STYLUS •• v - • Fig. 38 A portable nonelectric, lever set punch, figure 39, to record information in a standard or special plastic punched card. Fig. 36 A conductor's punch and a card with prepunched pilot holes, figure 3 7, to record up to 90 columns in a round-hole card. A portable data recorder, figure 38, to punch up to 80 columns of information, 6 columns at a time in an 80-column card. Fig. 39 30 A special electrographic pencil and a specially printed card, figure 40, to record up to 2 7 columns of information on an 80-column card. containing the necessary data may be made automatically without resetting the dials. Perforations in Coupons When coupons are used, it is possible to create the native language deliberately, only by setting dials, inserting pins, or depressing the keys of a perforator, figures 42 and 43. Once set, the machine will perforate many coupons simultaneously. Dots When dots are to be scanned as the input, it is possible to create the native language only by blacking-in a circle with a pencil . on a specially designed form. Bars When bars are to be scanned as the input for selected data, it is possible to create the native language deliberately by obtaining an impression of the code from a metal or plastic plate, using a device similar to that in figure 23. Fig. 40 Selected Typefaces Holes in Tags When selected typefaces are to be read, it is possible to create the native language deliberately with a data recorder similar to that in figure 23. The native language can also be When tags are used, it is possible to create the native language deliberately, only by setting the dials of a print-punch recorder, figure 41. Once the dials are set, many tags DELIBERATE CREATION OF A COUPON USING A HAND OPERA TED DEVICE Fig. 41 Fig. 42 31 Methods of creating byproducts vary. The following pages describe machines which capture native languages as the byproduct of an essential operation. DELIBERATE CREATION OF A COUPON USING AN ELECTRICALLY OPERATED PREFORATOR Holes in Tape Most models of equipment using tape as the carrier of the native language produced the tape and a ribbon copy simultaneously. Often it is essential to type data, at its inception, on some form or document. If at this time a tape is produced for other steps in the paperwork cycle, the tape may be considered as the byproduct of a necessary operation. Most models of equipment which basically operate from or produce paper tape permit the simultaneous creation of one or two byproducts in native languages. Figure 44 is an illustration of a procurement system existing in many places today. Byproduct tapes can be produced by the punching device which is an integral part of the typewriter, by a cable connected auxiliary tape punch, or by both punches. The byproduct tape being used in the second typewriter (6), figure 44, is producing still another byproduct tape for further source data automation. When a keypunch machine, 80 or 90 columns, is connected by cable to the tapeactuated typewriter (fig. 45), punched cards are produced in their native language, as the byproduct of a necessary typing operation. It is worth noting that the tape-actuated typewriter in this instance is reading punched cards as its input, rather than conventional tape. Typing from the punched card is controlled by the program tape in the equipment called the selective secondary input (2). The punching devices, either those that are integral parts of the typewriter or those cable connected to the typewriter, may be capturing in a native language all of the data, selected bits of data, or a combination of all and selected bits. It is frequently possible to produce a byproduct 5-, 6-, 7-, or 8-channel tape or punched cards of the 80- or 90-column variety without the use of a tape or punched card device as the basic input. If a typewritten document is not needed at the source of the Fig. 43 created by typing or printing with the proper typeface. Magnetic Ink When magnetic ink 1s used as the native language for source data automation, it is possible to create the language in an iron-oxidebearing ink, by use of standard duplicating or printing equipment. Another way of creating the language involves imprinting with a device similar to that in figure 23, equipped with a special ribbon bearing iron oxide ink. BYPRODUCT CREATION OF A NATIVE LANGUAGE The byproduct capture of data in the native machine language is not new, though it sometimes has not been recognized as such. For many years it has been possible to list detailed transactions from unit records in punched cards and simultaneously create, through a cable connected pie~e of · auxiliary equipment, a summary card indicating total transactions on a class of items. 32 PURCHASE ORDER AND CHECK WRITING SYSTEM USING BY PRODUCT DATA CAPTURE Item Wide Tape Q) Vendor Wide Tape Auxiliary Tape Punch ® - ... --- -- ..... , Selected Data Tape Check and Voucher ® Tape Actuated Typewriter File Copy Byproduct Tape Tape-ToCard- Punch Byproduct Tape For Automatic © Writing of Daily Check Register and Tape-to-Card Conversion. Fig. 44 33 Tape Actuated Typewriter SALES ORDER SYSTEM USING PUNCHED CARDS AND TAPE ACTUATED TYPEWRITER Customer & Item Punched Cards CD Sales Order Unit to Control Operation of Key Punch Machine .... \ Byproduct Tape for Automatic Invoice Writing ~ Tape Actuated Typewriter ----- with Punched Card Reader .~ • Manual Data Selector Card Punch Secondary Selective Input Device and Punched Card Writing Control Unit [G:-\~-1~1 Punched Cards for Sales - -- - - - Analyses and Commission Computation. © Program Tape Fig. 45 34 data, a paper tape or a punched card can be created from the following conventional pieces of office equipment: Adding machines, figure 46, which perform all the regular functions of such a machine and produce a punched paper tape. Accounting machines, figure 47, which produce either paper tape or punched cards as a byproduct of normal descriptive accounting procedures. Bookkeeping machines, figure 48, which produce either paper tape or punched cards as a byproduct of normal nondescriptive accounting procedures. Cash registers, figure 49, often called point-of-sale recorders, which produce either paper tape or punched cards as a byproduct of on-the-spot sale recordings. machine (commonly called a tabulator, which trade term is used hereafter to avoid any confusion with other types of accounting machines). Figure 50 illustrates t:v.pical equipment. The tabulator could be producing a summary listing or a detail unit record listing of the cards it is reading, at the same time it is producing the punched summary card. Another byproduct of a punched card is the result of card duplicating. The keypunch machine, figure 51, used to create deliberately the native language of the punched card, has the ability to duplicate selected data from the last card it punched into the card it is now punching. Thus, the card duplicating feature permits creation of a byproduct unit record· from its previously punched unit record. Byproduct punched cards are also possible as the result of time and attendance recording. A timeclock, figure 52, used to record time-in, time-out, or other time factors, can print the time on the card and simultaneously punch an 80-column card. Metal or plastic identification cards, similar to gasoline company credit cards, can contain embossed data for repetitive writing in the lower portion of the card and an in-line fivechannel code in punched holes in the upper portion-another native language similar to the five-channel telecommunications code. A card of this nature is illustrated as figure 53. When this card is used in a device similar to that BY PRODUCT CAPTURE OF A TAPE WITH AN ADDING MACHINE Fig. 46 Holes in cards Many of the machines described in the previous paragraphs, that are capable of producing tape as a byproduct, can also produce punched cards as a byproduct. Perhaps the best known byproduct of punched cards is the summary card. This card is produced by cable connecting a device known as a summary punch or document originating machine to the electric accounting 7'2.7 -995 0-65----<6 Fig. 47 35 Fig. 48 shown in figure 54, the holes in the upper portion of the card actuate a punching mechanism to punch selected data, such as account number, directly into a punched card. Variable information may be lever set or key set to be punched into the same card. Thus, the punched-card native language is being produced as a byproduct of a writing (imprinting) operation. recorder, similar to that shown in figure 49. Variable data can be keyed in with the cash register, and fixed data can be obtained from the tag attached to the merchandise. Thus, a byproduct tape can be produced every time a sale is rung up, in a native language acceptable for further source data automation. Tags can be used to inventory merchandise on the shelves. A portable unit for reading tags attached to merchandise produces a byproduct tape containing data from the tag and variable data which has been entered from a keyboard or dials. Figure 55 illustrates such a reader for print-punch tags, while figure 56 illustrates usch a reader for plastic or metal card. With these devices, a byproduct of Holes in Tags At the present there is no known method of creating the native language of the print-punch tag as the byproduct of another operation. Tags can be used to produce a byproduct five-, six-, seven-, or eight-channel tape with an auxiliary reader attached to a point-of-sale 36 BY PRODUCT CAPTURE OF A TAPE USING A CASH REGISTER OR POINT-OF-SALE RECORDER Fig. 49 BY PRODUCT CAPTURE OF A PUNCHED CARD BY SUMMARY PUNCHING Report Detail Cards I I Summary Card I I (Punched Totals) I I A PUNCHED SUMMARY CARD FOR EACH GROUP OF UNIT RECORDS ACCOUNTING MACHINE DOCUMENT-ORIGINATING MACHINE Fig. 50 37 BY PRODUCT CAPTURE OF A PUNCHED CARD THRU THE KEY PUNCH MACHINE (DUPLICATING> I I I Master Card I Detail Card I I CARD PUNCH Fig. 51 inventorying materials is a tape in the required native language for further source data automation. BY PRODUCT CAPTURE OF A PUNCHED CARD USING TIME AND A TIEN DANCE RECORDER Perforations in Coupons Only one known means of creating the native language of the coupon as the byproduct of another operation now exists. The batch number and amount can by perforated into coupons, with a combined adding machine and perforator, while the adding machine produces a printed adding machine tape. Figure 57 illustrates such a device. Dots There is no known method, at this time, of producing dots as the byproduct of another operation. Bars Bars as a native language are always a byproduct of an imprinting operation. Each time the imprinter produces an image on a paper document, the necessary numerical data in the native language of the bar-reading devices is also produced. Fig. 52 38 BY PRODUCT CAPTURE OF A PUNCHED CARD USING AN EMBOSSED CREDIT CARD DASHEW • •• • • • • • INTERNATIONAL. C'RE D I T BY PRODUCT USE OF PRINT PUNCH TAG FOR INVENTORYING MERCHANDISE • • • Q})•• • C A RO • • • ANNUAL CARO 906 793 4 Q PUBLIC 123" ANYWHERE Sl ANYPLACE CALIF Fig. 53 BY PRODUCT CAPTURE OF A PUNCHED CARD READER FOR EMBOSSED CARDS Fig. 55 Identification cards can have "human" readable language as _well as the bar code for numerical data. Similar competitive devices can produce the five-channel in-line punched hole code in plastic cards, in lieu of the bar code. Selected Typefaces The use of selected typefaces as a native language for reading is predicated on the production of selected data in the required native language as the byproduct of a necessary writing operation. In plastic or metal identification cards, stylized typefaces have all of the same attributes as the bar code. Imprinting from the plates produces the necessary native language as a byproduct. Plates can be produced through an embossing machine, figure 58, as the byproduct of another necessary operation. Fig. 54 Name, address, and account number, already captured in the native language of tape or punched cards, can be used to produce metal or plastic identification cards. Figure 58 illustrates an embossing machine used to produce metal or plastic identification cards from tape or punched cards which may have been captured as the byproduct of another necessary operation. 39 BY PRODUCT USE OF METAL OR PLASTIC EMBOSSED CARD FOR INVENTORYING BY PRODUCT PRODUCTION OF EMBOSSED PLATES fROM TAPE 01 PUNCHED CARDS Fig . 56 Fig . 58 BY PRODUCT COUPON PERFORATION WITH AN ADDING MACHINE language as a byproduct to that writing operation. Magnetic Ink In the banking industry, most of the data are deliberately created by printing or imprinting in an iron oxide ink. Plastic cards, embossed with E13- B typeface, can be used to imprint account numbers on deposit slips carbonized with special iron oxide carbon paper. These ---... slips are scanned by a machine similar to the one in figure 59. Still missing from the papers, however, is the amount of money for which the check or other financial instrument is drawn. The missing data can be placed on the document in magnetic ink, as a byproduct of an adding or bankproof machine operation. Fig. 57 CONVERSION CREATION OF A NATIVE LANGUAGE Typing or printing on a necessary form or document, in the selected typeface, makes that form or document acceptable as input to the reader in use. Thus, each form of document prepared as a necessary typing or printing operation automatically produces the native Until recently each manufacturer made only equipment that operated from the carriers he had selected and that operated only from the native language he wanted. The preceding discussion of the byproduct creation of a native 40 SCANNING MAGNETIC INK CHARACTERS PRODUCED FROM EMBOSSED PLATES Fig. 59 language has given some indication of how this picture has changed in recent years. The discussion has covered the byproduct capture of a native language: on punched cards from tapeactuated machines, on tape from punched-cardactuated typewriters, and on punched cards or tape from machines not normally associated with source data automation, such as accounting, bookkeeping, and adding machines. However, using a single native language for a complex paperwork system hampers mechanization to its full potential. Manufacturers of data-processing equipment recognize that one organization may justify a tape-actuated system while another requires a punched-card system. Perhaps even a computer may be required for a still larger organization. The data flowing between these three different organizations would not have been compatible. The native language of each set of equipment was not uniform or interchangeable. Although the data had once been put in a native language, that language was valueless to the other organizations without their resorting to manual key depressions. With this condition becoming more and more prevalent, manufacturers brought forth a new type of equipment-thus was born the line of equipment called converters. It is safe to say that any native language used to source-data-automate any paperwork system can, if the need exists, be converted to any other native language by the use of the proper converter. If a new native language is developed by a manufacturer, a converter to change that new language to any other native language will soon appear on the market. Some of the representative converters now available are described in the table, figure 60. Another device for conversion is called an intercoupler. Intercouplers are electromechanical units which interconnect two machines, thereby making the operation of one or both machines automatic. The intercoupler may be used to feed data, in a native language, to a conventional office machine; to operate another 41 67, depicts an intercoupler attached to a conventional accounting machine to permit the machine to accept a native language as input. conventional office machine; or to produce a byproduct in a native language from a conventional office machine. The illustration, figure REPRESENTATIVE CONVERTERS INPUT SEE FIGURE OUTPUT REMARKS PAPER TAPE Any 5-, 6-, 7-, or 8-channel tape. Any 5-, 6-, 7-, or 8-channel wide tape. Any other 5-, 6-, 7-, or 8-channel tape. Any magnetic tape ............. . 80- or 90-column punched cards ... . Embossed metal or plastic cards .. . 61 Any 8-channel narrow tape... . . . . . 64 62 63 58 Output may be conventional type fonts, selected type fonts for reading, in-line punching in upper part of a plastic card, combinations of foregoing. MAGNETIC TAPE Any magnetic tape..... . . . . Any 5-, 6-, 7-, or 8-channel paper tape. 80-or 90-column punched cards .... 62 PUNCHED CARD Any 80- or 90-column card.. Any 5-, 6-, 7-, or 8-channel paper tape. Any magnetic tape ............. . Embossed metal or plastic cards ... . 58 Output may be conventional type fonts, selected type fonts for reading, in-line punching in upper part of a plastic card, combinations of foregoing. 65 Conversion is a necessity. No equipment is available for direct processing. Dials in converter permit addition of constant information during conversion. 66 Conversion is a necessity. Except for sorting coupons, no equipment is available for direct processing. PRINT-PUNCH TAG Any size print-punch tag. . . . Any 5-, 6-, 7-, or 8-channel paper tape. 80- or 90-column punched cards ... COUPON Any size perforated coupon.. Any 5-, 6-, 7-, or 8-channel paper tape. BAR CODE Bar code impressed on an 80- or 90-column card. Punched holes in the same card. . . . Figure 60 42 24 CONVERTER - WIDE PAPER TAPE TO NARROW PAPER TAPE CONVERTER-PAPER TAPE TO PAPER TAPE Fig. 61 CONVERTER-PAPER TAPE TO MAGNETIC TAPE Fig. 64 Fig. 62 CONVERTER-PAPER TAPE TO PUNCHED CARD Fig. 65 Fig. 63 43 CONVERTER-COUPON TO PAPER TAPE OR PUNCHED CARD Fig. 66 CONVERTER-INTERCOUPLER BEING ATTACHED TO A CONVENTIONAL BOOKEEPING MACHINE Fig. 67 44 V. MACHINABLE FUNCTIONS No simple and straightforward answer is possible to the question, "Which machine or machines are best adapted to a specific paperwork system or office function?" Since there are many variables, each proposed application must be weighed on its own merits. One of the principal variables influencing selection of equipment is the function, or combination of functions, to be performed in the complete paperwork cycle. A particular function in a system may be best performed with tape, while another function i.n the same system can best be carried out with punched cards. Selection of tape equipment, card equipment, or combinations of both, must be determined by the overall advantages to the total system. Since the function to be performed strongly influences selection of equipment, the capabilities of certain machines for performing office functious should be compared. At this point only tapes and cards as the carriers of the native language are discussed, since- is in use. Hourly costs vary, depending on anticipated volume of traffic. Leased-Paid for at a flat rate. Available at all hours. Owned privately-Built and operated at will by individual owners. Communications networks are required whether the distance involved is across the room to another piece of equipment or across the country to another office. Cable connecting two pieces of adjoining source data automation machinery is really the equivalent of a communications network. The manufacturer, however, frequently furnishes the necessary wires and contacts as integral parts of his machines. Depending upon the type and model of equipment in use, communications equipment may allow sending and receiving only one message at a time from each end of a circuit, or as many as four sending and four receiving machines operating simultaneously at each end. Thus, it may be possible to send only one message in one direction at a time, as many as four messages in one direction at a time, or four messages in both directions simultaneously. The speed of transmission of data varies according to the type and model of equipment at each end of the circuit. Speeds of most standard equipment vary from 60 words (300 letters, spaces, or symbols) per minute to approximately 2,500 characters per minute. In general, the higher the transmission speed, the greater the cost of the equipment required at each end of the network. Accuracy of transmission depends upon the quality of the communications network. Like static, which destroys enjoyment of a radio program, noise on a communications network destroys the accuracy of data transmission. The accuracy of a network and its costs are in direct ratio. Higher transmission speeds also require networks with a greater degree of accuracy. If data transmission is a vital part of a paperwork system, it is suggested that a communications specialist be consulted. • Processing with tags is accomplished after conversion to tapes, cards, or magnetic tapes. e Processing with coupons is accomplished after conversion to tapes, cards, or magnetic tapes, except for sorting the coupons. • Processing with bars, dots, and selected type faces is accomplished principally after conversion to tapes, cards, or magnetic tapes. • Processing with magnetic ink is at present limited to the banking industry, although some office applications may be developed at a later date. At this point, a subject not mentioned before is introduced-the transmission of data. Data can be transmitted in two basic ways: over a wire, as by telephone, or over the air, as by radio. Regardless of the method elected, the means of transmission is called a communications network. Networks may be: Rented on a toll basis-Paid for by the time the circuit is actually tied up. Rented on an hourly basis-Paid for at an hourly rate, by the hours the circuit WHAT FUNCTIONS? After repetitive data have been captured in a native language, many routine office functions 45 can be performed by machine. A specific function, such as arranging, may best be performed with punched cards, while another function, such as completing a form, may best be performed with paper tape. Some of the functions which can be performed by machines are defined as follows: COMPUTING RECORDED DATA Computing recorded data from unit records involves not only performing of arithmetical operations and updating recorded facts involving arithmetic, but also distributing and proofing of financial data or other statistics. COMMUNICATING (COMMUNICATIONS) INTERPRETING ONTO CARRIERS (INTERPRETATION) Communicating, as a machine function, is transmitting all or portions of data from one machine in one location to another machine in another location, near or far. Interpretation, as used here, is printing on the source data automation carrier the translation of the holes contained in the carrier, thus making the native machine language readable to the human eye. PERFORMING FUNCTIONS· WITH PUNCHED PAPER TAPE Interpreting VERIFYING THE ACCURACY (VERIFICATION) Verifying is checking the accuracy of the punching of the native language-making sure that data recorded in holes have been recorded without error. Most common paper tape equipment produces the equivalent of a blind code in narrow tape. Translation or interpretation onto these common tapes cannot be accomplished. Wide tapes lend themselves to content identification. The interpretation is usually in the form of a pressure-sensitive label affixed to the card. The production of this label should be the automatic byproduct of a step in the system and not a separate manually typed opera tion or function. Several of the five-channel tape-producing machines used in the telecommunications industry can produce a tape with a visual translation of the holes. This is accomplished by not punching the holes completely through the tape. Tape of this type is called "chadless" tape. Figure 68 illustrates a punched tape with interpretation and compares it with the conventional blind code punched tape. WRITING (PRINTING) Writing, as a mechanical function, means converting the native language into an alphabetic and numeric language that can be read. DUPLICATING Duplication, in the automation sense, is the production of copies of complete or selected data in a native machine language, for additional machine operations. ARRANGING (SORTING) Arranging is placing cards or tapes into specified sequence according to a factor contained in the cards or tapes. SELECTING Selecting cards or tapes means segregating from a mass of unit records, certain records that require attention or further machine handling. MERGING (COLLATING) Merging involves combining two sets of unit records into one set in a given sequence. Verifying MATCHING A paper tape is ordinarily verified visually by reading the hard copy which is produced simultaneously with the tape. A surer way is by readi11:g the hard copy produced by the tape and comparing it with the original. Tapes which have been interpreted (fig. 6~) can be proofread against the document from which data were extracted. Mechanically duplicated tapes, or tapes produced as a byproduct, are automatically verified by machine circuitry which assures that the hole punched in the tape agrees with the signal or pulse sent by the originating machine. Matching recorded facts is checking for agreement between two sets of unit recordsmaking sure that each set contains the same records. COUNTING Counting pertains to tallying the number of cards or tapes by the type of data recorded in each unit record. CORRELATING STATISTICAL DATA Correlating statistical data is assembling information, by machine, from more than one source, into related analyzed statistical reports. 46 INTERPRETED AND UNINTERPRETED PAPER TAPE " <: " (0 (:_ "- ) ) ) " " "- er " E " "' "c:."' " " ) ) C:. ) ) ) J ) ) ) ) ) c:. " " " c:. € E. ) AUXILIARY TAPE READER ) ) <:EG )) .) ).)) ) ) ) ) ) )) <;EE<'EEG.C!G.() 21 21 23 24 15 16 27 28 29 :.~JI 32 33 34 31 lo JI 18 l~ sg sss s ' 9 9 s gs ssss s9 9 9 s9 9 s g 9 9 s 411 41 42 43 44 45 40 47 4il 49 '0 51112 53 54 Interpreted Above Punched Columns Interpreted Re-Arranged Fig. 79 53 agrees with the code punched into the card, the machine releases to the next column. If a disagreement occurs, the machine locks. In this event, the operator repeats the operation to be absolutely certain an error really exists. If an error exists it is indicated by a mark in the appropriate column. A correct card is indicated by a notch punched into the edge of the card, figure 80. Cards of 90 columns are verified with the same procedure as 80-column cards except that the keypunches are combination machines. Pushing a slide on the keypunch converts it into a verifying punch. Actual punching takes place in the verifying operation. The normal round hole is elongated and the operator visually inspects the card through a mirror arrangement when it is ejected. Round holes indicate an error. In addition, a separate automatic verifying machine is available. Verified punched cards are passed through this machine which detects errors. A differentcolored card is inserted mechanically behind the card containing an error, to call it to the operator's attention. Mechanically duplicated cards, or cards prepared as a byproduct, are not manually verified. They are automatically verified by machine circuitry which assures that the punched hole agrees with the pulse sent out by the originating machine. Writing Writing data recorded in cards are most frequently accomplished with a tabulator. The tabulator will write recorded facts as- Detail Listings. Printing a line of information from each card produces a detail listing. During the listing operation the machine may add, subtract, cross-add, or cross-subtract to print out many different machine-generated totals. Figure 81 illustrates a detail listing and the typical associated equipment for producing such a listing. Group Listings. Group listing is printing on a single line the constant information concerning a group of unit records, such as stock description; and the summary VERIFYING PUNCHED CARDS Notch Indicating Card Was Verified l LEE-KLED, Inc. Index, N.Y. INVOICE I I To •• I Ranlnn File Co. Seq_uence, ohio I 5 gr. Express Ppd, ?!fo 10 ])ays Net 30 #2 Wood Handles equipped with Brass Ferrules ~ 10 doz, A Punched Information Read CARD VERIFIER Fig. 80 54 I Brass Washers 4,29 21 ,45 DETAIL WRITING WITH PUNCHED CARD II I I I I I I I Each Unit Record ACCOUNTING MACHINE Fig. 81 of the transactions concerning that group, such as issues, receipts, and new balance on hand. During this operation, information from each card is stored in counter units. At th.e end of each group of unit records, totals are read out of the counters and printed. During the operation, the machine may add; subtract, cross-add, or crosssubtract to produce the machinegenerated totals. Figure 82 illustrates a group listing and the typical associated equipment for producing such a listing. ListinAs and Punched Cards. While printing either a detail listing or group listing, the machine can produce a punched card containing constant information and summarized numeric data. This requires that a summary punch or document originating machine be cable connected to the tabulator. Figure 50 illustrates a printed report and card operation and the typical associated equipment used for such an operation. plished by a few changes in the control panel of the tabulator. The same thing is true for the summary card produced during report and card operations. Information may be rearranged in punched-card formats by changing the control panel of the summary punch. Duplicating A limited amount of duplicating can be accomplished with the keypunch. Data punched into one card can be duplicated, one column at a time, into the same column of the card or cards that follow. (See fig. 51.) Date of transaction, for example, once punched correctly can be duplicated until a new date is necessary. Another technique of duplicating is known to the trade as reproducing. In this process, punched cards are fed into two hoppers of a single machine; one hopper containing cards with recorded data and the other containing blank cards. The cards are fed synchronously from both hoppers. Data (punched holes) are duplicated card for card. The data in the reproduced deck may be selected data (omitting some facts contained in the already punched deck) or all of the data. The data in the reproduced deck may be rearranged through the control panel of the reproducer. Figure 83 is typical of a reproducing operation with the associated machinery. Still another method of duplicating is known as "gang punching." In this operation When the tabulator is writing recorded facts, the sequence of data on detail or group listings need not conform to the sequence of data as contained in the card. For example, data punched in columns 75-80 in the card may be more meaningful, useful, and desirable to management if printed in columns 1-6 of the listing. This shift in position can be accom- SS GROUP LISTING WITH PUNCHED CARDS IBM Card I 1 I I I I I I I I A Single Line for Each Group of Unit Records ACCOUNTING MACHINE Fig. 82 REPRODUCING PUNCHED CARDS I •• I II II I I File A I A New Card for Each Old One ACCUMULATING REPRODUCER REPRODUCING PUNCH DOCUMENT-ORIGINATING MACHINE Fig. 83 56 Selecting a master card (card containing data to be duplicated) is placed in front of the number of blank cards into which the data are to be punched. The assembly, master card and blank cards, is then placed into a single hopper of the machine for copying. Data from the master card are automatically duplicated into all blank cards that follow. Duplicating will stop when the machine senses a new master card. Figure 84 illustrates a typical gangpunching operation with its associated machinery. Cards are selected either by a sorter or a collator. Determination of which machine to use is based on the number of cards from which selection must be made and the presence or absence of specific codes upon which the selection is to be made. Typical selections are• Cards punched with a specific digit or character. e Certain types of cards for a specific date. e Cards higher or lower than a specific Arranging number. Punched cards are arranged by a machine called a sorter. Figure 85 illustrates a typical sorting operation and associated machines. Cards are sorted into numerical sequence, one column at a time. An 11-digit stock number requires 11 passes through the sorter to be in complete numerical sequence. Since alphabetical information is punched with two or more holes in the same column, sorting requires two or more separate passes through the sorter for each column to achieve strict alphabetic sequence. e Cards between two specific numbers or dates. e First or last card of a group of item records. e Unmatched cards {when matching one deck against another deck). e Cards out of sequence, either numerical or alphabetical. Figure 86 illustrates a typical selection operation and the associated equipment. GANG PUNCHING CARDS Detail Master Detail 111 II 111 I -11m11-----y As Many Duplicates as Required Master ACCUMULATING REPRODUCER SUMMARY PUNCH~ DOCUMENT-ORIGINATING MACHINE , Fig. 84 57 ARRANGING PUNCHED CARDS ELECTRONIC STATISTICAL MACHINE . 18 18 18 15 SORTER Group 12 Fig. 85 SELECTING PUNCHED CARDS ELECTRONIC STATISTICAL MACHINE 4 Master SORTER 3 Master I 2 Master ( I I I IL ___________ II Fig. 86 58 COLLATOR Merging merged with a matching card in the other deck; at the same time cards which are not matched by a like card are selected from the deck. Figure 88 illustrates a typical matching and selecting operation. Merging punched cards is accomplished with the collator. Two separate decks of cards, each in the same sequence, are placed into two input hoppers. The machine advances cards from each deck independently, tests each card to determine which is of the higher numeric or alphabetic order, and passes the card of the lower order. The machine feeds another card Irom the hopper which has just passed a card and performs the same checking operation again, checking against the card which was held from the first check. Thus, the two decks of cards are merged into a single sequence in the receiving hopper. A typical merging operation with associated equipment is shown in figure 87. Correlating Statistics Discussion of data collection systems equipment is contained in the section "Performing Functions With Punched Paper Tape." Machines can use either punched cards or punched tape as input. Counting Counting can be accomplished with the sorter. Each sorter pocket can be equipped with a counting device to record the number of cards in that pocket. The feed hopper can also be equipped with a counter to record the number of cards that have passed through the machine. Thus, the totals of the cards in each pocket can be summed up to equal the number that have passed through the machine. Another piece of equipment, commonly used for counting recorded facts, is known as Matching Groups of cards in one deck are matched or compared with similar groups in a second deck by means of a collator. Unmatched cards in either deck may be separated. Matching is frequently performed in conjunction with merging. Cards in one deck are MERGING PUNCHED CARDS Primary File COLLATOR ' Two Files Merged into One File Fig. 87 59 the statistical sorting machine. This machine consists of a sorter and a stripped-down tabulator capable of performing limited mathematical operations and limited printing. Among its functions the machine sorts, counts, checks for consistency, adds, and produces printed summaries. When not is use to perform statistical work, this machine can be used as a conventional sorter. Figure 89 shows such machine. • SUBTOTAL any field punched in a series of cards until a signal is received from the machine that an intermediate class break has occurred (e.g., a change in a group of stock numbers). Computing e GRAND TOTAL any field punched in a series of cards until all of the cards in that particular job have been completed (e.g., the dollar value of all stock items issued today). e TOTAL any field punched in a series of cards until a signal is received from the machine that a major class break has occurred (e.g., a change in a class of stock numbers). The type of computation required determines the type and models of punched card computing machines used. A tabulator, such as that illustrated in figure 81, will, for example- • SUBTRACT any field punched in a series of cards to affect the addition, subtotal, total, and/or grand total of that field. A signal (hole punched somewhere in the card) must indicate that the quantity is to be subtracted. • ADD any field punched in a series of cards until a signal is received from the machine that a minor class break has occurred (e.g., a change in stock number). MATCHING PUNCHED CARDS 12 - File "'A" File "B" Unmatched Cards Selected 12 10 COLLATOR Fig. 88 60 COUNTING AND STATISTICS WITH PUNCHED CARDS Report Report r I Statistical Data 1 I I I I I I I I I I ELECTRONICS STATISTICAL MACHINE Fig. 89 • CROSS-FOOT add or subtract across a single line entry to arrive at an updated total for that line (e.g., opening balance-shipments +receipts =new balance for an item of stock). • Emitted by devices within the machine. • Developed by the accumulation of a series of results of calculations. With the calculating punch, as its name signifies, the final result or intermediate results a{e p'unched into a card for processing by other punched-card machines and are not printed directly to a report. Cable connecting the tabulator, the calculating punch, and a storage unit produces an· assembly of punched-card equipment known as a card-programed-calculator. When this is used, the tabulator reads from the punched cards the factors for calculation and the instruction codes. The factors and instructions are than introduced into the several cable-connected machines. Calculations are performed in accordance with the instructions. The storage unit makes possible the holding of figures until they are needed in the calculations. Upon completion of the calculations, results may be printed on a report by the tabulator, punched into a card by the calculating punch, or both. Any totals can be printed on the report being prepared by the tabulator or can be punched in a summary card. Both products can be obtained simultaneously when a summary punch is connected to the tabulator. (See fig. 50.) The printed result of mathematical operations may be located immediately below a column of figures, as on an adding machine tape; or may be located on another part of the line to make the result outstanding, as on a bookkeeping ledger. With the addition of another pie.ce of punched card equipment, the calculating punch, multiplication and division can also be performed. Factors to be calculated may be• Read from a single card. e Read from a series of cards. 61 Figure 90 illustrates a card-actuated typing calculator. Functions performed by this machine are similar to those described for the tape-actuated computing typewriter. A PUNCHED CARD ACTUATED WRITING-.COMPUTING MACHINE Comm uni ca ting Data on punched cards may be sent over a communications network and recorded at the other end on punched cards. If volume transmission is required, machines called transceivers are used to serve both transmitting and receiving functions. Figure 91 is typical of a transceiver. If a small number of cards is involved in transmission, Bell Telephone Co. 's Data phone may be used. This operates in the same manner as previously described for transmission of data from tapes . Fig. 90 TRANSMISSION OF PUNCHED CARDS ~ . -.. .. DATA TRANSCEIVER 62 VI. FINDING AND DEVELOPING APPLICATIONS peak workloads requ1rmg excessive overtime, inability of a step in the paperwork cycle to keep pace with the other related operations, high error rates, inaccurate information, and so on. Within these broad clues to potential improvements, however, there are specific clues that lead to source data automation as a potential solution to problems. Finding and developing a source data automation application is not different, to any great degree, from any other paperwork systems project. A systems analysis is required. Certain portions of that analysis and study, however, take on added significance when the potential of mechanization is included. WHAT IS SYSTEMS ANALYSIS? What To Look For Systems analysis is the examination, in detail, of the functions, routines, procedures, and methods, which go to make up a system, and the organization which fathers the system. The analysis includes defining a problem area, describing existing ways of performing work, exposing the deficiencies of those ways, determining what the real needs are, systematizing present operations, and developing new means to accomplish program objectives. Frequently a systems analysis is undertaken to apply the techniques of source data automation. It must be remembered, however, that a paperwork study should have as its objective systems improvement, not necessarily automation. No one advocates mechanization for the glamour of owning automated equipment. The systems study undertaken to consider the possibilities of mechanization offers an opportunity to eliminate inefficiencies in existing methods and procedures, even when the final conclusion does not support mechanization. The time spent on systems analysis is not wasted when mechanization is not the final result-other systems improvements will usually pay for the effort. This chapter will not be full-scale instruction on how to conduct a systems analysis. That is a subject entirely too broad for treatment here. Rather,. the chapter briefly reviews the major systems areas which merit greater study when source data automation becomes involved in the solution of a problem. The four clues to potential source data automation applications are• Repetition. •Volume. • Urgency. • Errors. The first two of these clues will always be present in potential source data automation situations-they are by far the most important considerations. Someone has said: "Repetition is the key to source data automation, and volume the justification for the change and the procurement of necessary equipment." The last two of these clues may or may not be found, but if they are found they usually add to the justification for automation. Occasionally, they may even outweigh volume as a justification, though volume is usually also present. Repetition What is meant by repetition? The typist in a stenographic pool prepares letters all day long. Her work may look to her like repetition, one letter after another all day long. Her work, though incessant, is not suited to automation. The kind of repetition that offers possibilities for source data automation is repetition of data, not repetitive tasks. The typist may have repetitive data, if pattern paragraphs can be used to answer a substantial portion of the correspondence, but not if each letter is different and must be individually composed to fit each case. Examples of the types of repetitive data found in potential source data automation applications are the same name, address, date FINDING THE AREA TO STUDY Clues to the need for paperwork systems studies include, among other things, difficulty in obtaining needed documents or information, 63 An employee first reporting for duty is confronted with form-to-form repetition. He repeats his name, address, age, social security number, marital status, and sex several t imes over as he fills in form after form. The items are not always in the same location on each form, nor in the same sequence on each form. Only part of the information is needed on some of the forms. But the answers are the same each time-repetitive data. Other common paperwork cycles which contain highly repetitive data include procure ment, project progress reporting, work m easurement, accounting, and disbursement. Most of these systems require the same data on many different forms serving many different purposes. of birth, sex, and nearest of kin; the same stock number, stock description, shipping point, and destination of shipped material; or the same project number, project description, expenditure account number, and project status. This repetitive data may be written two, three, four , or eyen a thousand times during a paperwork cycle. LOQX tor ~PefillON REPETITIVE USE OF DATA ?(c51' REPETITIVE TASKS Recurrent Repetition Recurrent repetition, as used here, means use of repetitive data over and over on the same form in a paperwork system. Each time the form is used it may contain data different from that appearing the preceding time. However, an analysis of many of the forms might show the same data appearing occasionally or at regular intervals. Perhaps the best example of this t ype of recurrent repetition is an invoice. T he customer identification remains the same even though a sale is not made to him every day. It remains constant regardless of the items of merchandise sold him on a particular day. The item description of the merchandise remains the same regardless of the customer to whom sold. These are examples of recurrent data. The quantity, the price, the extension Fig . 92 There are several different categories of repetition, including: Form-To -Form Repetition The transfer of repetitive data from one form in a paperwork system to another form in the same system is a common type of repetition. The repetitive data may be placed in another location on the second form, additional data may be added, or only part of the repetitive data may be used. JIJ..l ](, t'J:!C '>7<1 111113 63217 Fig. 94 Fig. 93 64 ASPll!IN 2 CART. $1.20 S240 and the discount may vary from sale to sale, from customer to customer. Other paperwork cycles which contain recurrent repetitive data include purchaseorder writing, personnel promotion and reassignment, contract preparation, shipment and back-order writing, and correspondence answerable by pattern paragraphs. Statistical Repetition Here is a more illusive type of repetition than those types discussed before. It is the repetition of numbers, which may lose their identity in summaries at different levels of agency organization. Perhaps the best example of statistical · repetition is that usually found in reporting progress on some project. The production figures of the employees at the bottom of a reporting ladder become lost as they are absorbed in the cumulative figures sent forward. Even though the original figures appear to have been lost, they are actually still involved. Hence, repetitive data is still present. Other paperwork cycles which contain statistical repetition include work measurement, fiscal accounting, performance recording, and stock-class accounting. Fig. 96 Repetition of data is the key to a potential source data automation application, and volume of repetitive data is the principal justification. There are several different categories of volume: Gross Volume Gross volume includes use of repetitive data from form to form, recurrent repetition, or both. The number of times that repetitive data are used in a complete paperwork cycle is the key to potential automation. The best examples of gross volume are the previously discussed operations of the personnel records and the invoicing operation. Perhaps only a small portion of the complete data is repetitive, but the number of forms used per day, or the number of different forms on which the data appear, soon builds up sufficient gross volume of repetitive data to justify source data automation. Fig. 95 Volume What is volume? How much volume is adequate to justify source data automation? The clerk in one office has a high stack of papers on his desk. Is this the kind of volume adapted to automation? Probably not. The kind of volume that lends itself to automation is the volume of repetitive data, not total workload. Fig. 97 65 realistic deadlines. Automation can be particularly useful where periodic peakloads are involved. Frequently, for example, project progress reports from field offices to a central office reflect conditions at the close of a month. These statistics must be keypunched for machine analysis before the fifth day of the next month, if the report is to be timely and useful to management. Certainly this kind of operation has the sought-for repetitive data, repetitive volume, and urgency. Perhaps, the data could be source data automated in the field offices, eliminating the urgent keypunching operation in the central office. Dispersed Volume Many of the typists in a personnel typing pool have a pile of varied forms and letters to type each day. Part of the daily volume for each girl is a number of Standard Form SO's to be prepared. Any one desk does not have sufficient volume of these forms to justify source data automation. However, repetitive data are present in volume; it is simply dispersed among the individual typists. Concentration of the form SO's at one desk of the typing pool may produce sufficient volume to justify source data automation. Repetition in dispersed volume is often d ifficult to recognize. It may be beyon d the confines of one room. It may cross section, bureau, division, branch, or agency a~ganiza tional lines . It may even be dispersed between industry and the Government or between Federal agencies and t he people t hey serve. Examples of dispersed volume include reporting of earnings to social security, checking on old age and survivors benefit eligibility, billing insurance premiums, and purchasing of stock items. Fig. 99 At times the work of several employees is checked for accuracy by a single reviewer ; then it flows to several more employees for t he next step in the operation. That review may be creating a bottleneck, no matter how important the task. Perhaps automating the work of the employees can eliminate the check and break the bottleneck. A wage earner is retired from his job. He applies for his pension. He awaits patiently the check due him on the first of the month. In fact he may be desperately in need of the money for the essentials of life. Source data automation may make it easier for the office to meet this deadline. Urgency is usually not in itself sufficient justification for source data automation. Often however, urgency stimulates inspection of the paperwork cycle, which in turn reveals sufficient volume of repetitive data to justify automation. Fig. 98 Urgency The typist in an office has a desk full of typing that must get out before the close of business today. Is this the kind of urgency looked for? Certainly this job appears to have urgency and volume, but not necessarily enough volume of repetitive data. When other conditions have been met, source data automation can help offices to meet 66 Areas which warrant further exploration for errors are the typing of stock numbers, phone numbers, social security identification, employee number, project numbers, and so on. QQ rs APPROVED YOUR $ 4 , 000 , 000 CONTRACT IS APPROVED YOUR $4,000,000 CONTRACT Fig. 100 Errors An invoicing clerk typed the form shown in figure 101. That error cost $135. A mathematical error, to be sure, but one which a machine would not have made. A stenographer was told to type the bottom line, shown in figure 102 . She wrote the top one instead; once in t he mail, the document became a binding letter of intent, a costly error. Correction of errors of this nature is not sufficient reason for source data automation, unless thay involve repetitive data. Human errors occur in the handling of volume repetitive data-errors of transcription, transposition, or mathematical computation. These are errors that a machine, properly operated from a native language, will not make. PRICE AMOUNT $.05 $15.00 T QUANTITY PRICE 3,000 $ . 05 T AMOUNT $150 . 00 QUANT I_'.]?}'." I' - Fig. 102 Where To Look The question of what to look for inevitably raises the question of where to look. Where are repetition, volume, urgency, and error to be found? Potential applications of source data automation can turn up anywhere. Several places, SOURCE SPOT OF AUTOMATION It has become more and more apparent that with the planning and installation of grandi ose electronic data processing equipment, too little attention has been devoted to the concepts and techniques of source data automation . This inattention to capturing and processing data in machine language at the source has led to serious problems and increased costs in some of our Navy EDP systems The time to apply source data automation to our integrated information systems is Jong overdue. Why not realize the benefits of source data automation by (J) recording information at the point of origin in order to utilize the full potential of our electronic data processing machines, and (2) record and process data at the source in order to capitalize on the advantages of automation at the operating level? Fig. 101 Figure 103 67 however, are almost certain to be hiding possibilities, waiting to be found. No doubt, most of the existing source data automation applications were found -in one or more of the following places: e Where native languages are deliberately produced. e Where information is recorded aboutPersons. Places. Things. • Where two or more machines are used in a paperwork chain. • Where more than one form 1s used 1n a system. • Where statistical reports originate. Fig. 104 Personnel offices, both civilian and military, have found it advantageous to capture personnel identification in a native machine language. Deliberately Producing Native Languages Papers flowing into a machine processing room, tabulating section, data-processing center, punched-card room, or similar area are coming there for one purpose: translation into a native language, such as punched card, punched tape, or magnetic tape, for further machine processing. The Department of the Navy, in figure 103 published in the Navy Management Review of August 1958, recognized this fact. It is reasonably certain that any job being performed in a machine-processing section has repetitive data in sufficient volume to justify source data automation. Someone found these clues in the past, in order to get the job into the machine-processing operation. Now the problem is moving the automation, the capturing of data, closer to the source. Perhaps the data could be captured as a byproduct of a necessary operation, or even placed into a native machine language by the originator. The slowest, most tedious, and most costly operation in a machine-processing section is the manual depression of the keys of a machine to translate data into a native machine language. The accuracy of all future results depends upon the accuracy of keypunching and key verifying. If the personnel who have a vital interest in the data can create a native language, as the byproduct of a necessary operation, the accuracy of machine results will be increased. Transportation offices have discovered applications involving shipping data, consignee data, and carrier routing, which have reduced their operating costs. Supply and contract offices have found automation helpful in requisitioning, receipting, and managing inventories. Two or More Machines in a Paperwork Chain. Whenever two or more machines are involved in the same paperwork chain, it is almost certain that data are being written a second, third, or fourth time. It is repetitive data that could be source data automated. The first person in the systems cycle, figure 105, may use a typewriter to create a document; the second may use a calculator to compute Recording Data About Persons, Places, or Things. Many of the source data automation systems operating today involve the use of data concerning persons, places, and things. Fig. 105 68 statistics or extensions on the document; and the third may retype part of the document with summary totals. The cycle is then repeated from office to office. Application of the technique of source data automation can often permit bypassing the second or third machine; or byproducts produced in a native machine language at the .first operation can operate the second or third machine. More Than One Form in a System. One of the first types of repetition discussed in this chapter is the "form-to-form repetition" of data. Thus it follows that a logical place to look for source data automation potential is where two or more forms are used in a paperwork chain. Fig. 107 In almost all statistical reporting, data are consolidated at every echelon of organization, for passing up the line. Much of the data is repeated over and over. All that changed was the summarization of several individual reports into one report. An effective technique involves passing the data directly from the originator to a point as far up the line as possible. Data are then digested at this point, and summary data transmitted to the echelons that were bypassed. More accurate reports are thus obtained at each level, and more timely reports are available for the higher levels of management. CONDUCTING THE STUDY Fig. 106 It is almost a certainty that, if more than one form is used in a paperwork cycle, data will be repeated from form to form. All or part of the data recorded on the first form will be transcribed to the second; the data, all or in part, from the second to the third; the data from the third to the fourth and so on. Source data automation can often mechanically produce the repetitive data onto the second or third form involved. The chances are that in any form handled daily there is a potential application. Originating Statistical Reports. Administrators, whether of sections, branches, divisions, or agencies, need reports to run their organizations effectively. These reports to management start a tremendous paperwork operation. Supervisors have a tendency to omit or overlook some vital factor in a paperwork chain when they develop revised methods. For prevention of loss of some vital data or factor of the paperwork cycle, the facts obtained by a systems study should be in writing. Frequently an overlooked item gives rise to much additional work, causes a procedure modification, or even - destroys the validity of the whole effort. Figure 108 summarizes the many facets of a systems study. Factors are also reflected in the chart which must be taken into account if the application is designed to capture data for ultimate use in a computer. The importance of obtaining facts about the job directly from the working level cannot be over emphasised. Interviews with officials and working-level personnel can succeed in gaining their support of methods improvements. 69 FACETS OF A SYSTEMS STUDY DEVELOP DETAILED FLOW-CHART A MANUALS & OTHER GOVERNING PROCEDURES ORGANIZATION AND FUNCTtONS PREVIOUS CASE HISTORIES SUBJECT MATTER LITERATURE DO THIS J------------~ GATHER THE FACTS INTERVIEW PEOPLE OBSERVE WORK FLOW & PROCESSES COLLECT FORMS, RPTS. RECORDS ORGANIZE & GROUP THE FACTS ACCORD ING TO OBJECTIVES OF SYSTEM ANALYZE FACTS & LOOK FOR: REPETITION OF DATA VOLUME INPUTOUTPUT FORMATS ANALYZE NEED FOR: DATA-CURRENT OR ADDITIONAL REPORTS-NEW OR EXISTING PUNCHED CARDS REPORTS FORMS DATA PREPARE CHART FOR CLARITY SIMPLIFY EXISTING SYSTEM BY: ELIMINATIONS COMBINATIONS RE-ARRANGEMENTS BY PRODUCT FORMATS TO BE PRODUCED FROM INPUT-OUTPUT FORMATS STANDARD OPERATING PROCEDURES VERIFY ACCURACY OF CHART MANUALS ORG. CHARTS DIRECTIVES AND RELATED DOCUMENTS PREPARE REVISED SYSTEM FLOW CHART IN OUTLINE METHODS MACHINES SYSTEMS GET DATA ON VOLUME, FREQUENCY, COST GET COMMENTS, SUGGESTIONS FROM WORK GROUPS DISCUSS REVISIONS WITH WORK GROUPS Fig. 108 RE-CHECK SYSTEM CONSULT WORK GROUPS, LOOK FOR: OMISSIONS EXCEPTIONS TO ROUTINE A T~tal Systems Study e Elimination of the operation or elimina- Frequently source data automation applications cross section, branch, division, office, or even agency organizational lines. Thus, one of the fi rst considerations is the need for a study of a total system. A systems study would prove ineffective if, in a utomating one step of a paperwork cycle, it complicated another step in the cycle. If it d stroyed, unwittingly, the existing mechanization of a step of the system, it could be costly. It is imperative therefore that every detail of the entire paperwork cycle be fully understood; that the effect of the system on related paperwork, reports, operations, and organizational structures be clearly foreseen. A t otal systems study of the paperwork cycle m ay result in- tion of steps in the complete paperwork cycle. e Reorganization to bring together adequate volume to justify mechanization. e Drastic change in the basic approach to the entire paperwork system. • • • • • • • • • • • Data Analysis Another element of a systems study to take on added significance is that of data analysis. Frequently bits of data have been collected because someone thought they would be nice to have; that someday someone might ask for them. Data collected in an automated system must serve some useful and productive purpose, if the effort expended for its collection is to be justified. On the other hand, all data essential REQUISITION-SDA 1 REQUISITION DATE 262 TO 1 5 April 1 962 REQUISITION NO. ~ 39101-108 SHIP TO United States Automation Washington 25, D.C. Ag&~~y F. 0. 8. Shipping Point ROUTIN6 QUOTATION APPROVED BY Air Express J ohn Smith PRICE 12 265-9847. Films (SDA Workshop) SDA I Fig. 109 71 • • • • • • • • • • • • • • • • • • • • • • REQUEST FOR QUOTATION-SDA2 TO ( Various Vendors ) F. O.B. Shipping Point QUOTATION APPROVED BY Net E. A. J one s PRICE ~6~9841. Films (SDA Workshop) SDA 2 • • • • • • • • • • • Fig. 110 to the end products of a paperwork cycle must be available. It must be recorded in a native language to take full advantage of the automatic equipment selected for the job. One of the best ways to determine the data that are repetitive is to assemble a complete set of all of the forms currently used in the paperwork system-filled in for every item of information. Areas on the forms which contain data that are repeated from form to form are colored in. Care should be exercised to get the repetitive data, not necessarily the repetitive item identifications. Varying title or item identifications may be used to record repetitive data in the various st.e ps of a paperwork cycle. Although the identification used on a different form may vary, the filled-in data are identical. On the four forms shown as figures 109, 110, 111, and 112, various captions are used to identify the same filled-in data. In the analysis, all data from all forms involved in the paperwork system are recorded on a "Recurring Data Analysis Chart" (Optional Form 18). Figure 113 is a chart of this nature, filled in for the four forms previously mentioned. Coloring-in the areas containing identical data establishes the data which is repetitive and which lends itself to being recorded in a native machine language. Recording the data on a "Recurring Data Analysis Chart" identifies the number of times each item is repeated. It also establishes the point of first writing for each item of repetitive data, the point where the data are best recorded in a native machine language. Reports Evaluation The fact that a report is presently prepared in a specified manner, with certain information, does not necessarily justify its continuance. 72 insertion of a constant by the machine. Management of the organizations affected is consulted to determine whether essential reports are missing, were not prepared because they took too much time, or were too expensive. Frequently reports of this nature are achievable with mechanized equipment. If new reports are furnished, do they supersede any presently prepared reports? The fact that a report does not presently exist is no indication that management does not need a report of that nature and with that information. In developing a paperwork system, it is frequently necessary to start with the information needed by management, in the form of reports, and to work backwards to the data needed to assemble or construct such reports. First, a set of reports prepared during the paperwork cycle is assembled. The data in the reports are analyzed in the same manner as the data in the for ms used in the total system. The next step is a preparation of "Recurring Data Analysis Chart," which keys the items of data in the reports to their source in the forms. It should now be determined how data appearing in reports but not in forms are developed-whether by mathematical operations, by data manipulation such as file updating, or by procedural controls such as • • • • • • PURCHASE DEVELOPING THE NEW SYSTEM Unfortunately, few general principles of systems development are available. Perhaps the greatest ingredient of the development of any paperwork system is imagination-the ability to visualize the capabilities of various machines, to picture the use of a selected machine to handle a specific problem, and to determine the feasibility of a new approach. Not all persons are endowed with the same degree of imagination. Where one can imagine ORDER~SDA3 • • • • • • ·• • • • • • • • • • SDA 3 Fig. 111 73 • • • • e • • • • • • • • RECEIVING REPORT-SDA4 SHIP TO (The low bidder from among the various vendors) MARK FOR United States Automation Agency Washington 25, D.C. ORGANIZATION Training Department ROUTING DATE REQUIRED 15 May 1962 fTEI QUANTITY 1 12 Air Express Records F. 0.8. ~t. TERMS Shtpping Point VENDOR'S HO. 30 Days Net NOMENCLATURE ANO OESCRtpTfON PO - 1808 - 502 QUANTITY ACCEPTED 265-9847. Films (SDA Workshop) SDA 4 QUANT ITY REJECTED • • • • • • • • Fig. 112 the possibility of solving his problem by a mechanical means, from origin of data to its ultimate uses in a computer, another with the same facts may be able only to visualize a streamlined conventional manual method. Where one can imagine a completely new approach to a paperwork problem, eliminating many steps of a paperwork cycle and many reports, another may be able to make only minor procedural improvements in the old and tried system. The possibilities of source data automation are limited only by the imagination of those who conduct systems studies needed. · It may be profitable, however, to point out here some areas of systems development on which greater emphasis must be placed when source data automation is considered. "Is equipment really needed?" Perhaps a specialty form will provide a desirable solution without new or automated equipment. Specialty forms often permit the writing of all data at one time onto many different forms fastened together into a single set. Separating the form-set into smaller parts (smaller form-sets) often permits adding data during further processing in the paperwork cycle. Factors affecting the construction of specialty forms includeEliminating Data From Some Forms in the Set by• Varying the length or width of some of the parts of the set. e Varying the length or width of some of the carbon papers in the set. e Devising carbon blockouts. e Using strip carbons or spot carbons. e Sensitizing parts of the set in selected spots by carbon backing. Considering a Specialty Form Perhaps the first question to be answered in the development of a new system . would be, 74 RECURRING DATA ANALYSIS CHART RECURRING DATA ANALYSIS CHART >. . . PAGE OF PAGES lJ---r---r----r-----,r----r-T_Ir_,L_E_,_o_E.,...s_c_R-'P_,T_l_ON_,---r-o_R_s_o....,.u_R_CE----,r---...---r----.------.---- :::::·:.-. t-S-UB_J_rc-T-0-F-.N-AL_Y_Sl_S_O_R-.C-T-1V-1-TY-------li-.:::-=-.. ,: .. : .;{~,\/ STUDY OF PURCHASING - RECEIVING CYCLE ANALYZED BY DATE J. J.. SMITH J 16 Apr 62 TOTAL NO. NO. NO. NO. NO. NO. NO. NO. l'fO. NO. NO. NgDA rg-oA ~DA ~DA NO. r.--~~~~~~~~~~---l,,___i-=2'--1~3--l---'4--l~--+~--+~--+~-+~-+~-+~-+~-+~-+~-+-~-+-~-+-~---1 1 • Appropriation Chargeable , TEM x 2 3 Requisition - Quotation Purchase Order Number Ship To • 4 ' x x _x x x ..x x x _X x x x ..x _x x x x x X_ x x x _X_ Mark For s. 6 7 x Requisition Date • ' Organization • F. 0. B. e. Date Required 9 Routing • 10 • Terms • Requisitioned By ' Item ' Quantity 11 x _X_ x x x _x 4 4 4 REPETITIVE DATA x ~WITH x DIFFERING FORM x 4 4 IDENTIFICATION x x _x x x x _x_ x x _x x _x x _x x x 112 13 ··~ Nomenclature and Description [Ts. Price 4 4 _x 16 ' _l Quotation Data x 17, 18, 19, 20, 21, To - Received From Quotation Approved By x ..x x _l P.O. Date _X_ x 2 _X_ x 2 Vendor's No. Quantity Accepted x 122, Quantity Rejected 123, GSA CIRCULAR NO• 224 x 5018-101 Fig. 113 75 GPO t9600-57Z73Z-63 0~1~~ite'ERF~'ll'1o18 Separating the Form Into• Individual copies. ANALYSIS OF VARIOUS MEDIA FOR A PARTICULAR SYSTEM • Smaller sets for further processing of each (small set) independently. PAPER TAPES FACTORS Getting a Sufficient Number of Copies by- WIDE TAPES (EDGE PUNCHED CARDS) • Using carbonless paper to reduce the bulk of the form set. Sorting ............. 0 e Using an offset master, hectograph mas- Random Access ..... 0 ter, or die impressed stencil to- Capacity ........... Produce both form and variable data simultaneously onto blank paper. Print into specific locations on preprinted paper forms by the manner of positioning different forms in the duplicating machine. Eliminate certain data from some forms either by the manner of positioning the forms in the duplicator or by blocking out certain areas on the master. Visual Reading ...... Recording Speed .... Selecting the Medium The next consideration in systems development is the selection of the medium to carry the native language. The medium is the basic starting point for devising the new system and for selecting the specific models of equipment needed. Each medium, tapes, cards, tags, and so on, has advantages that are valid only when considered in the light of a specific source data automation application. Chapters III through VI of this handbook outline the advantages of each medium and the specific functions that are machinable with such medium. The advantages of each medium must be carefully considered in comparison with the specific needs of a paperwork system. Figure 114 shows how some of the analysis of the medium might be reduced to writing. x x 0 0 x 0 x Writing Speed ...... Equipment Expense. x Byproduct of forms writing at the source ............ x Portability ......... ? x Computation ....... ? x Key: X-best. 0-next best. e Generating a new offset master for further processing with some data added at a later date. Like the whole area of systems development, the design of specialty forms to meet the requirements of specific paperwork systems is limited only by the imagination of the designer. x PUNCHED CARDS Figure 114 Selecting Specific Equipment The final consideration in systems development is the determination of the specific make and model of equipment to meet the desired systems improvement. Descriptions of available makes and models are contained in "Source Data Automation Equipment Guide,'' a companion publication of this handbook. Selection of equipment is frequently influenced by the equipment already owned or operated by the agency. Compatibility of equipment is likely to save money in the long run. Operators are already familiar with the operating principles and techniques of the existing equipment. Additional training on the new models may be required, but it is seldom necessary to conduct a complete training program. Compatibility eliminates much conversion from one native language to another or from one medium to another. Equipment selected for the paperwork system must have adequate capacity and sufficient gadgets to perform all of the necessary operations without over- or under-mechanization. Each basic model of equipment has the ability to perform specified functions. 76 agency's paperwork problem. Such demonstrations may be performed in the showroom of the manufacturer or in the office of a customer. Demonstration frequently brings to light an essential operation overlooked in preliminary selection of equipment. During a demonstration every detail of the job is again questioned, as it is performed by the machine. Particular emphasis, during a demonstration, should be placed on how the equipment handles exceptions to the routine. Additional functions can often be performed by cable connecting an auxiliary device or by building in some additional gadget. Procurement of these additional devices is uneconomical unless a real need for them is present in the requirements of the system. On the other hand, many of the additional devices require factory installation. Omitting the device at time of purchase can be costly in the long run. In the selection of equipment give careful consideration to capturing information as the byproduct of a basic processing step. Effort should be made to eliminate the need for human intervention in an automated system. Full advantage should be taken of the automated features of the various makes and models of equipment. Costs of the present (manual or semimechanized) system should be compared with those of the prospective system and with alternate prospective systems using other machines or media. It is necessary to consider the cost of rental, purchase, and lease-purchase arrangements for the equipment. The procurement plan that is economically sound for the particular paperwork system studied should be selected. Usually the purchase or rental of equipment should be amortized within 3 years by savings in personnel, time, or other operational costs. If the equipment does not amortize in this period of time, probably only a portion of the paperwork system was studied, not a total system. It is also possible that other potential source data automation applications in the same organization can share the cost of equipment procurement or rental. Need for employee training influences selection of the make and model of equipment. The availability of training should be checked, if any is required. Will it be conducted by the equipment manufacturer with a standard training program or will it be necessary for the agency to develop in-house training programs? The amount of training necessary depends on the complexity of the equipment selected for the paperwork system, as well as on the amount of procedural change made in the system. After a tentative equipment selection has been made, it is desirable to see a demonstration of that equipment actually performing the DO'S AND DON'TS OF AUTOMATION Perhaps, what has been said in this chapter is best summarized by listing some of the Do's and Don'ts of source data automation. DO• Look for repetition, volume, urgency, and error as clues to potential source data automation applications. • Study the system in depth. Automation requires prec1s1on. Machines are less flexible than people. Every detail of the system must be worked out in advance. Machines bind you to the system. e Study the system from birth (source) of data to its final resting place. , • Consider another approach besides automated equipment. • Remember that systems improvement is the objective, not necessarily automation. • Analyze the need for the data being collected. Collect only data which will serve a purpose. e Remember that each field of data must be completely disciplined from one record to another, from one medium to another. • Consider necessary controls. A suitable source data automation system must contain: (1) a selected number of controls to assure accuracy of results; (2) a number of checkpoints to which we can return when an error is detected, without having to return all the way to the beginning of the paperwork system. 77 e Consider standardized coding of infor- • Try to do the job without putting the facts about the present system and your proposal in writing. mation. Codes must be developed for uniform application and each term must be defined to prevent miscoding of information. • Try to do the job alone. Instead get the cooperation of the people involved in the operation. e Take advantage of byproduct production of native language media-byproduct to a necessary basic step in the paperwork system. • Over- or undermechanize, or mechanize for the glamour of automation. • Install an agencywide system overnight. Try a pilot installation first, installing others on a scheduled basis. e Consider training. Either develop inhouse, on-the-job programs or arrange to have training conducted by the equipment manufacturers. • Look at a single step of a paperwork system. Instead study the whole system. • Conduct a trial run to debug your proposal. It is better to discover an error or overlooked item early in the game. • Try to carry on operations with the present forms. Probably all forms involved in the paperwork cycle will require revision. • Make doubly sure that the preparation of input or conversion of already existing data involves- • Ignore the problems of converting existing data to the native language you have chosen. Proper recording and validation of raw data. Proper coding of data. Verification of accuracy of data transcription. Periodic machine testing to detect malfunctions. • Blindly prepare the same reports used in the present system. • Ignore comments and, suggestions from the operating personnel. '', • Buy a "pig-in-the-poke". Instead get demonstration of the equipment performing the routine paperwork cycle and all the exceptions to the routine. • Use your Imagination. • Select a medium for the native language without analysis of the advantages in relation to the specific paperwork system. DON'T • Buy equipment first and then attempt to determine what to do with it. 78 U.S. GOVERNMENT PRINTING OFFICE: 1965 0-727-995 Washington: 1965
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