OpenLane SLM For UNIX Quick Start Installation Instructions 7800 A2 GZ41 30

7800-A2-GZ41-30 7800-A2-GZ41-30

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7800-A2-GZ41-30 August 2000 1

OpenLane™ 5.3 Service Level Management for UNIX

Quick Start Installation Instructions

Document Number 7800-A2-GZ41-30

August 2000

Product Description

Paradyne’s OpenLane™ Service Level Management Solution is an open,

standards-based, highly distributable system offering robust scalability and flexible

integration points. A Web browser-enabled user interface provides extensive

management functionality.

Paradyne’s network management solution features support for diagnostics,

real-time performance monitoring, historical reporting, and detailed health and

status indicators for Paradyne’s wide array of SNMP-managed narrow and

broadband network access device families. Support is provided for Paradyne’s

FrameSaver® Frame Relay Access Units and Hotwire® xDSL and MVL™ products.

OpenLane 5.3 also supports Paradyne’s 31xx, 7xxx, and 9xxx T1 and subrate

access products.

Network Monitoring

OpenLane 5.3 enables a customer to proactively, as well as reactively, monitor,

analyze, and troubleshoot their network via easy-to-use management tools –

searching out trouble spots and resolving them before they affect service. With

OpenLane 5.3, the user has the ability to verify line quality and the level of service

provided, as well as to monitor bandwidth utilization details.

OpenLane is comprised of several integrated features that provide extensive

element, network, and service level management capabilities for network service

providers, network managers, and their end customers.

Easy Installation

Installation is completed via a single easy-to-use graphical interface that installs

and configures the OpenLane components. OpenLane’s highly scalable

architecture offers flexibility to grow your system as management scope increases.

OpenLane can span customer network sizes from small customers with a few

dozen devices and a few users to carrier-class installations with tens of thousands

of devices and thousands of users.

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OpenLane 5.3 Features

Easy-to-use Web browser-based Graphical User Interface

Support for the full array of Paradyne SNMP-manageable devices

Support for four levels of user access

Easy-to-use graphical interface installs and configures each module

Java-based code interoperates with a variety of existing environments

E-commerce-class distributed architecture supports small-scale end-user

networks up to carrier-class deployments

Distributed architecture supports:

—Customer-supplied Oracle 8i database or Sybase database

—Distributed Web server

—Distributed Poller/Reader

—LDAP directory service

Compatible with any SNMP management platform, including Adapter Modules

for most common platforms

HP OpenView adapters integrated with the HP OpenView Web-based

interface

Integrated online Help system with full text search capability

Device configuration through the Web interface

Scheduled and on-demand Firmware Maintenance downloads

Service Level Reporting, enabling quality of service (QOS) verification

Historical data collection and reporting capabilities with on-demand poll

feature

Real-time device health and status, diagnostics, and performance monitoring

Extensive Web-based diagnostics, including non-disruptive PVC loopback and

end-to-end connectivity testing

7800-A2-GZ41-30 August 2000 3

Product Documentation Online

Complete documentation for this product is available at www.paradyne.com.

Select

Library

→

Technical Manuals

→

Network Management Solutions.

About These Instructions

These instructions provide you with the necessary information to get your

OpenLane Service Level Management software installed and running as quickly

as possible. It is not intended to be a complete, detailed reference. Please see the

online Help system for detailed instructions on specific operational aspects of the

OpenLane 5.3 product. Refer to the readme.txt file for distributed infrastructure

details.

Installers should be familiar with UNIX and UNIX administration functions and

tasks to use these Quick Start Installation Instructions.

Planning the Installation

Before installing OpenLane 5.3:

Review the

Installation Requirements

on page 4.

Verify the JRE version on your system. Refer to

Checking the Java Runtime

Version

on page 5.

Document Number Document Title

7800-A2-GZ42

OpenLane 5.3 Service Level Management for

Windows Quick Start Installation Instructions

7800-A2-GZ43

OpenLane 5.3 Distributed Database Configuration

Quick Start Instructions

7800-A2-GZ44

OpenLane 5.3 Distributed Components

Configuration Quick Start Instructions

4 August 2000 7800-A2-GZ41-30

Installation Requirements

Review the following

Minimum Hardware Requirements

and

Software

Requirements

to verify that you meet the prerequisites.

Minimum Hardware Requirements

Software Requirements

Networks with Less Than 500 Devices Networks with More Than 500 Devices

500 MHz Processor

128 MB RAM

Dual 600 MHz Processor

256 MB RAM or better

100 MB free disk space

Additional disk space for storage of performance data:

480 KB of disk space per PVC per day (240 KB per DLCI per day)

Internet Connection:

–Required for an online installation

–Not required for an installation from CD-ROM

Operating

System Java Runtime Environment (JRE)

Sun

Solaris 2.6 Java Runtime Environment (JRE) 1.1.8

The JRE is available from Sun Microsystems at:

http://java.sun.com/products/jdk/1.1/jre/index.html

The following TCP ports are used by the OpenLane server:

Port 80: Apache Web server 1.3.12 (for http Requests)*

Port 8007: Apache JServ (for Java Servlet Communications)

Port 3890: LDAP (Lightweight Directory Access Protocol) Directory Services

Port 2099: Remote Method Invocation (RMI for Application Communications)

* The port used for the Apache Web server can be changed during the installation

process. See

Configuring Apache to Use a Different Port

on page 9.

Optional:

Distributed architecture with customer-supplied:

Oracle 8i (Standard or Enterprise), or

Sybase Adaptive Server Enterprise Version 11.9.2 or 12.0

Web Client Software Requirements

Internet Explorer (recommended browser)

–Version 5.01

Netscape Communicator

–Version 4.7

7800-A2-GZ41-30 August 2000 5

Checking the Java Runtime Version

Before installing the OpenLane 5.3 Service Level Management software, you need

to verify that the Java Runtime Environment (JRE) has been installed correctly.

Procedure

To verify the JRE installation:

1. Open a terminal window. Type jre and press Enter.

The window should display the Java Runtime Environment Version number

and a list of options.

2. If you receive a message that the JRE cannot be found or another version is

found, verify that the path to the correct JRE is in your PATH environment

variable. To display the PATH environment variable:

Typ e echo $PATH and press Enter

Installing the OpenLane 5.3 Software

If you are installing OpenLane 5.3 on a system that is currently running OpenLane

5.1 or 5.2, the upgrade is handled automatically during the OpenLane 5.3

installation.

Version Number

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What the OpenLane 5.3 Installation Program Will Do

Installs and configures the Apache 1.3.12 Web server and the Apache JServ.

The Apache software is downloaded from www.paradyne.com when

performing an online installation. If installing from CD-ROM, the Apache

software is loaded from the CD.

By default, the Apache software is installed with the following parameters:

These options can be changed during the installation process. To modify the

Apache Web server to use a port other than port 80 after installation, see

Configuring Apache to Use a Different Port

on page 9.

Default Installation Path for Apache Software:

/opt/apache

The Apache location will be referred to in this document as: $APACHE and

refers to: /opt/apache

Installs the OpenLane 5.3 components, including the Cloudscape Java SQL

Database.

Default Installation Path for OpenLane 5.3 Software:

/opt/pdn/OpenLane

The OpenLane location will be referred to in this document as $OL_HOME

Provides a startup command to control all Apache and OpenLane processes.

—Command is: OLControl

OpenLane 5.3 includes Management Platform Integration Adapters for

HP OpenView Network Node Manager for Sun Solaris.

The software-based platform adapters provide integration points for:

—Paradyne device-specific map icon creation

—Trap definition files

NOTES:

—You do not have to install the Apache Web server in /opt/apache and

OpenLane 5.3 in /opt/pdn/OpenLane. However, it is

highly

recommended

that you install Apache and OpenLane 5.3 on the same

mount point.

Apache Parameter Setting

Installation directory /opt/apache

TCP Port for http requests 80

User nobody

Group nobody

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—If you will be distributing the Web server, you must install OpenLane and

Apache in the same directory path on the Web server and the OpenLane

Management system. The path cannot exceed 18 characters.

Obtaining the License Key

An OpenLane license key is required to install OpenLane 5.3. Obtain your

temporary license key from the Paradyne Web site. A 30-day temporary license

key will be provided via e-mail.

After purchasing the product, a license key form is provided. Complete and fax the

license key form to obtain your license key.

To locate the license key on the system once OpenLane is installed, use one of

these methods:

Display the OpenLane About screen by clicking the About OpenLane

Service Level Management link on the OpenLane Administration screen

Display the $OL_HOME/pdnKey.txt file using a text editor

Installing from Paradyne’s Web Site

Procedure

1. Log on to the system as root.

2. Download the OpenLane 5.3 software from www.paradyne.com.

3. Save the setup.sh file in /tmp or any directory you choose.

4. Exit

Netscape if it is running. Change to the /tmp directory.

5. Change the file permissions: chmod 777 setup.sh

6. Run the setup.sh file: ./setup.sh

7. Follow the instructions on each screen.

8. When prompted for the Apache User and Group information, use:

—User = nobody

—Group = nobody

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Installing from CD-ROM

Procedure

1. Log on to the system as root.

2. Exit Netscape if it is running. Insert the OpenLane 5.3 CD-ROM into the

CD-ROM drive and mount it.

3. Change to the CD-ROM drive.

4. Change to the OpenLane directory and run the setup.sh file.

5. Follow the instructions on each screen.

6. When prompted for the Apache User and Group information, use:

—User = nobody

—Group = nobody

Installing from FTP Files

Contact Technical Support to arrange this type of installation:

1-800-795-8004

Starting OpenLane 5.3 Web and Database Services

Procedure

1. From a terminal window, change directory to: $OL_HOME

2. Type OLControl start and press Enter. The following services are started:

—Apache Web Server

—Cloudscape JDBMS

—OpenLane Management Services

—Hotwire SCM Card Poller

—LDAP Directory Services

—User History Poller

—User History Reader/Digester

NOTE:

The OpenLane 5.3 new installation is complete. Continue with

Accessing the

OpenLane 5.3 Web Applications

on page 10.

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Stopping OpenLane 5.3 Web and Database Services

Procedure

1. From a terminal window, change directory to: $OL_HOME

2. Type OLControl stop and press Enter.

Configuring Apache to Use a Different Port

By default, the Apache Web server is installed and configured to use TCP port 80

(unless you changed it at installation time). You can configure the Apache Web

server to use another port after installation, as long as that port is not in use by

another service.

Procedure

To change the TCP port:

1. Change directory to $OL_HOME

2. To stop the OpenLane services, type OLControl stop and press Enter.

3. Change directory to: $APACHE/conf

—Edit the file httpd.conf using a text editor, such as “vi.”

—Edit the entry for PORT. Change the value from 80 to the new port

number.

—Save the file after making changes.

4. Change directory to: $OL_HOME.

5. To start the OpenLane services, type OLControl start and press Enter.

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Accessing the OpenLane 5.3 Web Applications

Procedure

1. Using your Web browser, enter the URL of the OpenLane 5.3 system.

Example: http://172.24.9.1/OpenLane/

NOTE:

You can use the IP address or the machine name in the URL to access the

OpenLane 5.3 system.

2. When the OpenLane 5.3 login screen appears, enter a Customer ID by using

the default of Admin to access the system as an administrator.

You are now ready to create additional Customer Profiles and add manageable

devices.

Adding a Device

Procedure

To add a device to the OpenLane 5.3 System:

1. Log in to the OpenLane 5.3 system with the customer ID of Admin.

2. Select the Network Diagnostics link.

3. Select the New Device button from the bottom frame on the screen.

7800-A2-GZ41-30 August 2000 11

4. The following New Device screen appears:

New Device

Field Names Field Description

IP Address IP Address of the device being added.

Read Community Read Community Name. Must match the Read Community Name

set in the device. Default = public.

Write Community Write Community Name. Must match the Write Community Name

set in the device. Default = public.

FTP Login FTP Login. Must match FTP Login in this device. Used by RMON

Data Collection and Firmware Download.

FTP Password FTP Password. Must match FTP Password in this device. Used by

RMON Data Collection and Firmware Download.

Enable Polling Enables RMON Data Collection. Default = Disabled.

Enable SCM

Polling Enables polling for Hotwire GranDSLAM devices. Used to speed

the display of cross-connect information. Default = Disabled.

Polling Domain User history polling domain. Should be left as “default.”

Polling Interval Number of minutes between each RMON Data Collection.

Default = 480 minutes.

Keep Data For Number of calendar days to keep RMON data in SQL database.

Used by the UHAge utility. Default = 100 calendar days.

Save Adds the new device to the OpenLane 5.3 Directory Services

database.

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Adding a Customer ID

Procedure

To create a new Customer ID for Web-based report access:

1. Log in to the OpenLane 5.3 system with the Customer ID of Admin.

2. Choose Customer Profiles.

3. Enter the new Customer ID.

4. Under 2. Select an action to perform on the customer

profile:, select Create a new customer profile.

Save and Sync Adds the new device to the OpenLane 5.3 Directory Services

database and performs a device synchronization to ensure that

the OpenLane directory matches the current configuration of the

device. The behavior of the device synchronization can be

changed using the following options:

Device Sync Options:

❑Discover circuits and endpoints

❑Resync already discovered endpoints

❑Overwrite circuit names

New Device

Field Names Field Description

7800-A2-GZ41-30 August 2000 13

5. The following form appears:

6. Fill in the customer information in the fields provided.

7. Under 2. Select a system access level:, select Scheduled Reports

Only, Reports Only, or Realtime.

Access Levels:

—Scheduled Reports Only – User can view scheduled FrameSaver SLV

reports.

—Reports Only – User can view scheduled FrameSaver SLV reports, and

run on-demand reports.

—Realtime – User can generate Performance graphs (real-time and

historical), generate on-demand reports, view scheduled reports, view

Health & Status, run non-disruptive tests, and use the Device Browser in

read-only mode.

—Administrative – Admin has read/write access to all features, including

scheduling reports and running disruptive tests.

8. Press the Save button to save the customer profile.

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Warranty, Sales, Service, and Training Information

Contact your local sales representative, service representative, or distributor

directly for any help needed. For additional information concerning warranty, sales,

service, repair, installation, documentation, training, distributor locations, or

Paradyne worldwide office locations, use one of the following methods:

Internet:

Visit the Paradyne World Wide Web site at www.paradyne.com.

(Be sure to register your warranty at www.paradyne.com/warranty.)

Telephone:

Call our automated system to receive current information by fax

or to speak with a company representative.

—Within the U.S.A., call 1-800-870-2221

—Outside the U.S.A., call 1-727-530-2340

Document Feedback

We welcome your comments and suggestions about this document. Please mail

them to Technical Publications, Paradyne Corporation, 8545 126th Ave. N., Largo,

FL 33773, or send e-mail to userdoc@paradyne.com. Include the number and

title of this document in your correspondence. Please include your name and

phone number if you are willing to provide additional clarification.

Trademarks

OpenLane and MVL are trademarks of Paradyne Corporation. FrameSaver and

Hotwire are registered trademarks of Paradyne Corporation. All other products

and services mentioned herein are the trademarks, service marks, registered

trademarks, or registered service marks of their respective owners

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*7800-A2-GZ41-30*

Copyright © 2000 Paradyne Corporation. Printed in U.S.A.