Alcatel Tru Manual

User Guide Alcatel_OneTouch_Tru_5065N_User_Guide Alcatel Smartphone User Guides

Manual.Tru Alcatel Tru™ User Manual – Alcatel

Tru - User Manual Tru_EN Free User Guide for Alcatel Mobile Phone, Manual - page7

2017-11-29

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2

Introduction.......................................................
Thank you for purchasing an ALCATEL Onetouch model 5065N. The 5065N comes equipped with
many of the features and functions you want and need.

Home screen
• Convenient at-a-glance view of Shortcut applications
• Menu shortcuts for quick access to features and apps.

Power media applications
• Music & Radio
• Video & Streaming

Bluetooth®
With Bluetooth BT4.1 supporting HFP 1.6 profiles, you can enjoy hands-free conversations

CJA34NBALAAA
1

Table of Contents
General information.......................................................................................................... 5
1

Your mobile.................................................................................................................. 6
1.1
1.2
1.3
1.4

2

Keys and connectors............................................................................................................................................ 6
Getting started...................................................................................................................................................... 9
Home screen........................................................................................................................................................12
Applications and widgets menu.......................................................................................................................24

Text input.................................................................................................................... 26
2.1
2.2

Using Onscreen Keyboard................................................................................................................................26
Text messaging.....................................................................................................................................................27

3	Phone calls, Call history log and Contacts30
3.1
3.2
3.3
3.4

Call..........................................................................................................................................................................30
Wi-Fi Calling.........................................................................................................................................................35
Call log...................................................................................................................................................................37
Contacts................................................................................................................................................................37

4	Messaging, Gmail/Email, Google Hangouts............................................................. 44
4.1
4.2
4.3

Messaging..............................................................................................................................................................44
Gmail/Email...........................................................................................................................................................49
Google Hangouts................................................................................................................................................55

5	Calendar & Alarm clock & Calculator..................................................................... 57
5.1
5.2
5.3

Calendar................................................................................................................................................................57
Clock ....................................................................................................................................................................59
Calculator..............................................................................................................................................................61

2

6

Getting connected..................................................................................................... 62
6.1
6.2
6.3
6.4
6.5
6.6
6.7

7

Google Play Store...................................................................................................... 69
7.1
7.2
7.3

8

Locate the item you want to download and install....................................................................................69
Download and install..........................................................................................................................................70
Manage your downloads....................................................................................................................................72

Multimedia applications............................................................................................ 74
8.1
8.2
8.3
8.4

9

Connecting to the Internet..............................................................................................................................62
Chrome..................................................................................................................................................................64
myMetro..��������������������������������������������������������������������������������������������������������������������������������������������������������������64
Connecting to Bluetooth devices...................................................................................................................65
Connecting to a computer...............................................................................................................................66
Sharing your phone's mobile data connection.............................................................................................66
Connecting to virtual private networks........................................................................................................67

Camera/Camcorder............................................................................................................................................74
Gallery...................................................................................................................................................................76
YouTube.................................................................................................................................................................79
Play Music..............................................................................................................................................................80

Google Maps............................................................................................................... 82
9.1
9.2
9.3
9.4

Get My Location.................................................................................................................................................82
Search for a location..........................................................................................................................................83
Get driving, public transport or walking directions....................................................................................84
Share a location...................................................................................................................................................85

10 Others......................................................................................................................... 86
10.1
10.2
10.3
10.4
10.5

File Manager.........................................................................................................................................................86
Sound Recorder..................................................................................................................................................86
Radio......................................................................................................................................................................87
Notes.....................................................................................................................................................................88
Other applications..............................................................................................................................................88

3

11 Settings........................................................................................................................ 89
11.1
11.2
11.3
11.4

Wireless & network...........................................................................................................................................89
Device....................................................................................................................................................................92
Personal.................................................................................................................................................................95
System....................................................................................................................................................................99

12 Making the most of your phone���������������������������������������������������������������������������� 102
12.1 Upgrade...............................................................................................................................................................102

13 12 Month Limited Warranty���������������������������������������������������������������������������������� 103
Troubleshooting������������������������������������������������������������������������������������������������������������ 105
Safety and Use................................................................................................................ 109

4

General information.........................................
Your ALCATEL Onetouch is a transceiver that operates on GSM/GPRS/2G in quad-band with
850/900/1800/1900 MHz or UMTS in tri-band with 2/4/5 MHz and LTE FDD (2/4/12).

Protection against theft
Your mobile phone is identified by an IMEI (mobile phone serial number) shown on the packaging
label and in the product’s memory. We recommend that you note the number the first time you use
your mobile phone by entering *#06# and keep it in a safe place. It may be requested by the police or
your network operator if your mobile phone is stolen.

This product meets applicable national SAR limits of 1.6 W/kg. The specific
maximum SAR values can be found in the SAR INFORMATION section of
this user guide.
www.sar-tick.com

When carrying the product or using it while worn on your body, either use
an approved accessory such as a holster or otherwise maintain a distance of
10 mm from the body to ensure compliance with RF exposure requirements.
Note that the product may be transmitting even if you are not making a
phone call.

5

1

Your mobile.................................................

1.1

Keys and connectors
Headset connector

Front-facing Camera

Proximity &
Light Sensor

Touch screen

Back key
Home key
Menu key

Micro-USB Connector

6

Camera Flash/
Flashlight
Camera
Speaker
Power key
Volume up key
Volume
down key

Back key
• Touch to go back to the previous screen, or to close a dialog box, options menu, the
notification panel, etc.
Home key
• From any application or screen, touch to return to the Home screen.
• Touch and hold to open Google Now.

7

Menu key
• Touch to view recently used applications.
• Touch
to close any application.
• Touch the brush icon on the bottom of the screen to close all applications.
Power key
•
•
•
•

Press: Lock the screen/Light up the screen.
Press and hold: Show the pop-up menu to select from Power off/Restart/Airplane mode.
Press and hold the Power key and Volume down key to capture a screenshot.
Press and hold the Power key for 8 seconds to power off or hold it for 10 seconds or
more to force reboot.

Volume Keys
• In call mode, adjusts the earpiece or headset volume.
• In Music/Video/Streaming mode, adjusts the media volume.
• In general mode, adjusts the ringtone volume.
• Mutes the ringtone of an incoming call.
• In camera mode, press Volume up or down key to take a photo.

8

1.2

Getting started

1.2.1 Set-up
Removing or installing the back cover

Inserting or removing the SIM card
You must insert your SIM card to make phone calls.

Place the SIM card with the chip facing downwards and slide it into its housing. Make sure that it is
correctly inserted. To remove the SIM card, press and slide it out.
Your phone only supports micro-SIM card. Do not attempt to insert other SIM types like mini
and nano cards, otherwise you may damage your phone.

9

Installing the microSD card

Place the microSD card with the chip facing downwards and slide it into its housing. Make sure that it
is correctly inserted. To remove the microSD card, press and slide it out.
Charging the battery

To charge the battery, connect the charger to your phone and mains socket. You can also charge your
phone via a USB cable.
To reduce power consumption and energy waste, when the battery is fully charged, disconnect
your charger; switch off Wi-Fi, GPS, Bluetooth or background-running applications when not in
use; reduce the backlight time, etc.

10

1.2.2 Power on your phone
Hold down the Power key until the phone powers on, unlock your phone (Slide, PIN, password,
pattern) if necessary, once unlocked, Home screen is displayed.
If you don't know your PIN code or if you have forgotten it, contact your service provider. Do not store
PIN code within your phone, instead store PIN in a location that is accessible without using phone.
Set up your phone for the first time
The first time you power on the phone, you should set the following options:
• Scroll up or down to select the phone's language, then touch

.

• Select an enabled Wi-Fi, then touch NEXT, otherwise touch SKIP.
• Set up Google Email and Services by following prompts, view Terms and touch AGREE. Next you
will be prompted to download backed up apps & date from your Google account, touch NEXT.
• Set the Protect your phone feature, this feature prevents others from using your phone without
your permission.To activate SET SCREEN LOCK, if you prefer select SKIP to move to next screen.
• Next Google Services options will be displayed. Review, select preferred options, scroll down or
touch MORE, then NEXT to complete the setup.
Even if no SIM card is installed, your phone will still power on and you will be able to connect to a
Wi-Fi network and use some of the phone's features.

1.2.3 Power off your phone
With phone ON, hold down the Power key until the pop-up menu appears, select Power off to
confirm.

11

1.3

Home screen

You can move all of the items (applications, shortcuts, folders and widgets) you use most frequently to
your Home screen for quick access. Touch the Home key to switch to the Home screen.





Status bar
• Status/Notification indicators
• Touch and drag down to open the Notifications panel
or Settings shortcuts..
Search bar
• Touch  to enter text search screen.
• Touch  to enter voice search screen.

Touch apps icon to open
application or folder.
Favorite applications tray
• Touch to enter the application.
• Touch and hold to move or change applications.
Touch to enter application menu.

The Home screen extends on either side of the screen to allow more space for adding applications,
shortcuts etc. Swipe the Home screen left or right to view additional Home screens. The page
indicators above the apps tray indicate which screen you are viewing.

12

1.3.1 Using the touchscreen
Touch
To access an application, touch it with your finger.
Touch and Hold
Touch and hold the item to enter the available options.
Drag
Place and hold your finger on the screen to drag an object to another location.
Slide/Swipe
Slide the screen up and down to scroll through the applications, images, web pages, etc.
Flick
Flick your finger left and right across screens to move through screens faster.
Pinch/Spread
Place your fingers of one hand on the screen surface and draw them apart or together to scale an
element on the screen.

Rotate
Automatically change the screen orientation from portrait to landscape by turning the phone sideways
to have a better view.

13

1.3.2 Status bar
From the status bar, you can view both phone status (to the right side) and notification information
(to the left side).
Status icons
2G connected

Connected to a Bluetooth device

2G in use

Speakerphone is on

4G connected

Roaming

4G in use

Headset connected

4G LTE connected

No SIM card installed

4G LTE in use

Vibrate mode

Signal strength

Battery is very low

Wi-Fi is on

Battery is low

Connected to a Wi-Fi network

Battery is partially drained

Airplane mode

Battery is full

No signal

Battery is charging

Alarm is set

GPS is on

Bluetooth is on

14

Notification icons
New Gmail message

Missed call

New Email message

Call forwarding is on

New text or multimedia message

Connected to VPN

Problem with SMS or MMS delivery

Radio is on

New Google Hangouts message

Uploading data

New voicemail

Download finished

Upcoming event

Select input method

Screenshot captured

An open Wi-Fi network is available

Both USB tethering and portable
hotspot are on

Phone is connected via USB cable

Connected as a media device

System update available

Wi-Fi Calling

Carrier data use threshold approaching or
exceeded

More notifications are hidden

15

Notifications panel
Touch and drag down the Status Bar to open the Notifications panel. Touch the notifications to view
details or touch
on the bottom of Notifications panel to clear all notifications (ongoing notifications
will remain).
Touch status bar to switch to the
settings shortcut panel.

Touch to clear all event–based
notifications (other ongoing notifications
will remain).

16

Settings shortcut panel
In the Notifications panel, touch or swipe down the top gray bar to access the Settings shortcut panel.
Touch Settings shortcut options displayed to enable/disable functions or to access full Settings menu
touch Settings

icon at top of panel.
Touch to enter user screen.

Touch to access Settings, where
you can set more items.

17

1.3.3 Search bar
The phone provides a search function which can be used to locate information within applications, the
phone or the web.






Search by text

• Touch Search bar from the Home screen.
• Enter the text/phrase you want to search for.
• Touch the Enter/Search key/icon on the keyboard to begin search.
• Use top menu bar with filters to view search results from Web, Apps, News, Images, Videos Maps,
Books, Shopping or Phone.


Search by voice

• Touch

from Search bar to display a dialog screen.

• Speak the word/phrase you want to search for. A list of search results will display for you to select
from.
• Use top menu bar with filters to view search results from Web, Apps, News, Images, Videos Maps,
Books, Shopping or Phone.
18

1.3.4 Lock/Unlock your screen
To protect your phone and privacy, you can lock the phone screen by choosing slide or creating a
variety of patterns, PIN or password.
To create a screen unlock pattern (refer to Screen lock section for more lock option details, pg. 94)
• From Home screen touch Application icon
Pattern.

, then touch Settings/Lock screen/Screen lock/

• Draw your own pattern.

Draw your unlock pattern

Touch to confirm by drawing pattern again
To create a screen unlock PIN/Password
• Touch Settings/Lock screen/Screen lock/PIN or Password.
• Set your PIN or password.
To lock phone screen
Press the Power key once to lock the screen.

19

To unlock phone screen
Press the power key once to light up screen; draw the unlock pattern you have created, enter PIN
or password to unlock screen.
If you have chosen Swipe as the screen lock, swipe lock screen up to unlock screen.

Unlock phone screen shortcuts
Additional shortcuts are available from unlock screen: Messaging
, Email
, Camera
, Calculator
located on bottom left corner to the
and Note
.. While screen is locked swipe phone icon
right to access Call, or swipe camera icon
located on bottom right corner to the left to access
Camera without needing to unlock screen.

20

1.3.5 Customize quick launch icons on lock screen
The phone has quick accesses to five apps from lock screen by default: New message, New email,
Selfie, Calculator, Add note. You can customize the quick launch icons displayed on your lock
screen by following steps below.

To enable quick launch icons function on lock screen:
1. Touch Settings/Lock screen.
2. Make sure the Screen Lock under Screen security is not set to None.
3. Locate Func option and ensure switch is to right ON position

to enable feature.

To customize quick launch icons on lock screen:
1. Touch Settings/Lock screen.
2. Then touch Func.
3. A list of 12 shortcuts are displayed for selection. The top five are the shortcuts displayed by default
on your phone. To customize, select the shortcut you want to show touch and hold the icon on
the bar and move up to top five positions to preferred location.
21

Hold icon to move.

To use quick launch icons on lock screen:
1. Press the Power key to light the screen.
2. Double tap the desired quick launch icon to explore the function or app.

1.3.6 Personalize your Home screen
Add
Touch and hold application, folder a widget to activate the Move mode and drag the item to any Home
screen you prefer.
Reposition
Touch and hold the item to be repositioned to activate the Move mode, drag the item to the desired
position and then release. You can move items both on the Home screen and the Favorite tray. Hold
the icon on the left or right edge of the screen to drag the item to another Home screen.
Remove
Touch and hold the item to be removed to activate the Move mode, drag the item up to the top to
icon, and release after the item turns red.
REMOVE
22

Create folders
To improve the organization of items (shortcuts or applications) on the Home screen, you can add
them to a folder by stacking one item on top of another. To rename a folder, open it and touch the
folder’s title bar to input the new name.
Wallpaper customization
Touch Settings on the applications screen then touch Display/Wallpaper to customize wallpaper.

1.3.7 Applications menu
Touch

on the Home screen to enter the applications menu.

To return to the Home screen, touch the Home

key.

Recently-used applications panel
To view recently-used applications touch
. Touch an app in list to open application. To remove an
app from list swiping app to left or right side, or touch
to close it. Touch the Brush button on the
bottom of the screen to remove all recently-used applications.

Brush button to remove all
recently-used apps.

23

1.3.8 Volume adjustment
You can set the ringer, media and phone ringtone volumes to your preference by pressing the Volume
up/down key, or touching Settings/Sound & notifications to set volumes.

1.4

Applications and widgets menu

The applications and widgets menus contain and provide access to all pre-installed and newly
downloaded applications or widgets.
Accessing applications menu
To access the applications menu, touch

from the Home screen.

To download new applications from applications menu or Home screen touch Play Store
and search for preferred applications by name, subject or category.

24

icon

Accessing widgets menu
In widgets menu you will view all available widgets that can be added to your home screens.
To access the widgets menu touch an empty place on the Home screen, touch WIDGETS.
To add widget to a home screen, touch and hold preferred widget and drag it to the desired space on
the Home screen (if space is not available on preferred home screen a new home screen with available
space for widget must be selected).

To return to Home screen from applications or widgets menu touch the Home key
to previous screen from applications or widgets menu touch Back key
.

25

or to return

2

Text input....................................................

2.1

Using Onscreen Keyboard

Onscreen Keyboard settings
Touch Settings/Language & input, touch the keyboard you want to set up and a series of settings
will become available for your selection.
Adjust the Onscreen Keyboard orientation
Turn the phone sideways or upright to adjust the Onscreen Keyboard orientation. You can adjust it by
changing the settings (Touch Settings/Display/When device is rotated/Rotate screen contents).

2.1.1 Google keyboard
Touch to view messaging options.
Touch to add a contact from
saved Groups, Contacts.

Touch to enter phone
number or contact.
Touch to switch between
《abc/Abc/ABC》.

Touch to enter text .
Touch to to send message.

Touch to input space.
Touch to switch between symbol and numeric keyboard.

26

Switching keyboards from new message screen
When in new message screen, drag down the Status bar to open the Notifications panel.
In the Notifications panel, touch Change keyboard, from this input method shortcut menu you
can choose between: Android keyboard (ASOP), Google Keyboard, Google voice typing or
Swype.

2.2

Text messaging

Use the text messaging feature to send and receive text (SMS) and multimedia (MMS) messages.
• Touch to view the whole message thread.
• Touch & hold to activate delete mode.

Touch to create a new message.

27

Creating a text message
In message screen, touch the new message icon

to create a new text/multimedia message.

When in new message screen, touch To line and insert contact name or phone number. You can also
touch
to insert contact from Contacts list. Next touch the Send message line and insert text
message; to add picture, video, audio, contact or calendar to text message touch attach icon
. Once
message is complete, touch
to send text message to contact.

28

You can edit the text you have entered.
• Touch and hold or double-tap within the text you would like to edit.
• Drag the tabs to change the highlighted selection.
• The following options will show: Select all
• Touch the

, Cut

icon to go back without any action.

29

, Copy

and Paste

.

3

Phone calls, Call history log and Contacts

3.1

Call..................................................................................................

3.1.1 Placing a call
You can easily place a call using Call
Call

. Touch the Application tab from the Home screen and select

.

Touch to call
the previewed
number.

Touch to send
message to
the previewed
number.

Display the
suggested
number(s).

Slide to access the
RECENT and
CONTACTS.

Touch and hold to
access voicemail.

Touch to hide/
display keyboard.

To make phone call, choose from the following options: enter the desired number directly into dial pad,
then touch

, or directly touch the contact to place a call.

If you make an error when inputting a phone number, you can delete the incorrect digit(s) by touching
To hang up a call, touch

.

30

.

International call
To dial an international call, long press

to enter “+”, then enter the international country prefix

followed by the full phone number and finally touch

.

Emergency call
If your phone has network coverage, dial the emergency number and touch
call. This works even without a SIM card and without typing the PIN code.

to make an emergency

3.1.2 Answering or rejecting a call

When you receive a call:
• Slide the

icon to the right to answer;

• Slide the

icon to the left to reject;

• Slide the

icon upwards to reject the call by sending a preset message.

To mute the ringtone volume of an incoming call, press the Volume up/down key, or turn the phone
over (when the Settings/Gestures/Turn over to mute option is activated).

31

3.1.3 Accessing your voicemail
To access your voicemail, long press

.

If you receive a voicemail, a voicemail icon
and touch New voicemail.

appears on the Status bar. Open the Notification panel

3.1.4 Visual Voicemail
Visual Voicemail allows users to view, listen and save all voicemails in any order directly from the phone;
without the need of calling the voicemail system.
• From the Home screen or Applications menu, tap

.

• The inbox with all voicemail messages will be displayed. If this is the first time accessing Visual
Voicemail, you may tap Next to activate Visual Voicemail.
• Tap on voicemail to listen to it.

3.1.5 Resetting your voicemail password
If you forget your voicemail password, you can reset it to the last four digits of your phone number. To
start reset enter #793# into dial pad, touch
to dial, remain looking at your screen and a message
will display confirming reset of voicemail password to last four digits of your phone number, select OK
when displayed and reset is completed.

3.1.6 During a call
To adjust the volume during a call, press the Volume up/down key.

32

Touch to end the current call.
Touch to activate the speaker during the current call. Touch this icon again to deactivate
the speaker.
Touch to mute the current call. Touch this icon again to unmute the call.
Touch to display the Dial pad.
Touch to hold the current call. Touch this icon again to retrieve the call.
Touch to add a call.
To avoid accidental operation of the touchscreen during a call, the screen will be locked
automatically when you put the cellphone close to your ear; and it will be unlocked when the
cellphone is taken away from your ear.

33

3.1.7 Managing multiple calls
With this phone you can handle multiple calls at the same time.
Swap calls
When you accept two calls, touch the
icon, you can now switch between two lines. The current call
will be put on hold and you are able to join the other call.
Conference calls(1)
You can set up a conference call as follows.
• Place a call to the first participant of the conference call.
• Touch the icon
.
• Then touch the icon
and then touch the icon
to start the conference.
• Touch
to end the conference call and disconnect all callers.

3.1.8 Call settings
Touch

from the Call screen, then touch Settings. The following options are available:

Call settings
Voicemail
- Service: Opens a dialog box where you can select your operator’s voicemail service or another
service.
- Sound: Touch to set the sound when a new voicemail arrives.
- Vibrate: Mark the checkbox to enable vibration when a new voicemail arrives.
Call barring: Touch to configure Call barring settings. Mark the check box to activate the call barring
for outgoing and incoming calls.
Service Dialling Numbers: You can place a call from the SDN list.
(1)

Depending on your network operator.

34

Call forwarding: Touch to configure how your calls are forwarded when you are busy, unanswered
or unreachable.
Additional settings
- Caller ID: Touch to use default operator settings to display your number in outgoing calls.
- Call waiting: Mark the check box to notify you of new incoming calls during a call.
- TTY mode: TTY mode can be used by people who are deaf, have poor hearing or speech
impairments.
- DTMF Tones: Dual Tone Multi-Frequency, or DTMF is a method for instructing a telephone
switching system of the telephone number to be dialled, or to issue commands to switching
systems or related telephony equipment. Touch to enable DTMF tones.
- VoLTE Setting
Enable the button to activate using voice over LTE when PS voice is supported by network.

3.2

Wi-Fi Calling

Wi-Fi Calling lets you make and receive voice calls and text /multimedia messages over your Wi-Fi
network when your phone is connected to a Wi-Fi network and registered with your wireless carrier's
network for Wi-Fi Calling.
Wi-Fi Calling can improve your coverage and allows you to make phone calls and send messages over
a Wi-Fi network (when a Wi-Fi network is available). Please check your rate plan to determine if Wi-Fi
Calling minutes count towards your cellular calling minutes or not.
To use Wi-Fi Calling please use the SIM card provided with your device. A different SIM card may not
work with the Wi-Fi Calling feature. You must have a 911 emergency address registered with your
account.
Please note: Corporate accounts may require administrator assistance for 911 Address.
When your phone is connected to Wi-Fi network, you will see
at the top of your screen. Now you
are able to use your device for calling and messaging even if you have no cellular coverage.

35

Touch to make calls over
Wi-Fi when connected to
Wi-Fi network.

Enter the desired number into dial pad or select a contact from Contacts or Call history by sliding
or touching tabs, then touch

to place the call.

When the handset loses Wi-Fi coverage, any active call will drop and the phone will connect to the
cellular network if available.
To enable Wi-Fi Calling
1.

From the Home screen, touch Applications icon

.

2.

Select Settings

3.

Toggle Wi-Fi Calling button to right On position, bar will light up in green.

, then More…, then Wi-Fi Calling Settings.

To disable Wi-Fi Calling
1.

From the Home screen, touch Applications icon

.

2.

Select Settings

3.

Toggle Wi-Fi Calling button to left Off position, bar will display in gray.

, then More…, then Wi-Fi Calling Settings.

36

To change Wi-Fi Calling preference
1

From the Home screen, touch Applications icon

.

2.

Select Settings

3

Select Wi-Fi Calling Settings, then select Wi-Fi Calling preferences.

, then More….

Calls and messages made over Wi-Fi will be charged like cellular calls.

3.3

Call log

You can access your call memory by touching RECENT tab from the Call screen to view Missed calls,
Outgoing calls and Incoming calls.
Touch a contact or number to view information or you can launch a new call, send SMS to the contact
or number, view detailed call information or delete the call.
You can also add the number to Contacts by touching Add to contacts (only available for unsaved
phone numbers).
Touch delete call history, touch menu icon

3.4

and select Clear call log.

Contacts.........................................................................................

Contacts enables quick and easy access to your saved contacts.
You can view and create contacts on your phone and synchronize these with your Gmail contacts or
other applications on the web or on your phone.

37

3.4.1 Consult your Contacts
To access this feature, touch

from the Home screen, then select Contacts

.

Touch to search in Contacts

Touch to view your
favorite contacts.

Touch to select the current
contact or all contacts to
delete.

Touch name to open Quick
Contact panel.

Touch to add new contact.

Delete a contact
To delete a contact, touch the contact you want to delete, the icon will turn to
, then touch
and
confirm to delete. Touch
to select all contacts, then touch
and confirm to delete all contacts.
The contact you have deleted will also be removed from other applications on the phone or
web the next time you synchronize your phone.
Touch

to display the contacts list option menu, following actions are enabled:

• Call history

Displays call history.

• Import/Export

Import or export contacts between phone, SIM card, microSD card(1)
and phone storage.

• Accounts

Manage the synchronization settings for different accounts.

• Settings

Touch to change the display of the sort list and contact names.
38

3.4.2 Adding a contact
Touch

in the contact list to create a new contact.

You are required to enter the contact's name and other contact information. By scrolling up and down
the screen, you can move from one field to another easily.
Touch to save.
Touch to select contact storage location..
Touch to select a contact picture.
Touch to add different names.

Touch to add address.

Touch to view other categories.

If you want to add more information, touch ADD ANOTHER FIELD at the bottom to add a new
category.
When finished, touch

to save.

To exit without saving, you can touch

and then touch Discard changes.

39

Add to/remove from Favorites(1)
To add a contact to favorites, you can touch a contact to view details then touch
to favorites (the star will turn white).
To remove a contact from favorites, touch the white star

to add the contact

on the contact details screen.

3.4.3 Editing your contacts
To edit contact information, touch
When finished, touch

in the contact details screen to edit.

to save.

Change a contact’s default phone number
The default phone number (the number which has priority when making a call or sending a message)
will always be displayed under the contact name.
To change the default phone number, long press the number you want to set as the default number
from the contact's details screen (not edit screen), then select Set default. A
appears before the
default number.
This choice is only available when the contact has more than one number.

3.4.4 Use Quick contact for Android
Touch a contact to open Quick Contact for Android, then you can touch
a call, touch
to send a message.

(1)

Only phone contacts can be added to Favorites.
40

or the number to make

The icons available on the Quick Contact panel depend on the information you have for the contact
and the applications and accounts on your phone.

3.4.5 Importing, exporting and sharing contacts
This phone enables you to import or export contacts between your phone, SIM card and phone
storage.
From the Contacts screen, touch
to open the options menu, touch Import/Export, then select
Import from SIM card, Export to SIM card, Import from phone storage, Export to phone
storage, Import from SD storage, Export to SD storage or Share visible contacts.
To import/export a single contact from/to your SIM card, select the contact you want to Import/
Export, and touch the
/
icon to confirm.
To import/export all contacts from/to your SIM card, touch the icon
to confirm.

and then the

/

icon

You can share a single contact or contacts with others by sending the contact's vCard to them via
Bluetooth, Gmail, etc.
41

Touch a contact you want to share, touch the icon and Share from the contact details screen, and
then select the application to perform this action.

3.4.6 Displaying contacts
You can configure which list of contacts, for each account, you want to display in the Contacts list.Touch
and touch Contacts to display from contacts list screen, then you can choose which contacts to
display.
Touch and Settings to sort the list by the First name or Last name, as well as viewing contact
names by First name first or Last name first.

3.4.7 Joining/Separating contacts(1)
To avoid duplication, you can add any new contact information to existing contacts in a single action.
Touch the contact which you want to add information to, touch
touch again and touch Join.

to enter edit contact screen, then

At this time, you are required to select the contact whose information you want to join with the first
contact. The information from the second contact is added to the first one, and the second contact will
no longer be displayed in the Contacts list.
To separate contact information, touch the contact whose information you want to separate, touch
to enter edit contact screen, then touch again and touch Separate, touch OK to confirm.

3.4.8 Accounts
Contacts, data or other information can be synchronized from multiple accounts, depending on the
applications installed on your phone.
To add an account, touch
from the contacts list and touch Accounts/Add account or from the
home screen, touch
then Settings/Accounts/Add account.
You are required to select the kind of account you are adding, like Google, Corporate, etc.
(1)

Only applicable for phone contacts.

42

As with other account setup, you need to enter detailed information, like username, password, etc.
To remove account and all information associated with account, touch
account, then confirm.

and select Remove

Turn on/off the sync & Auto-sync
Touch an account to enter the account screen, mark/unmark the checkbox(s) to turn on/off the
account’s auto-sync. When activated, all changes to information on the phone or online will be
automatically synchronized with each other.
Sync manually
You can also synchronize an account manually from the Accounts screen. Touch an account in the list,
then touch and select Sync now.

43

4
4.1

 essaging, Gmail/Email, Google
M
Hangouts.....................................................
Messaging.......................................................................................

You can create, edit and receive SMS and MMS with this phone.
To access this feature, touch

from the Home screen then select Messaging.

To check messages stored in your SIM card, touch the
touch Settings/Manage SIM messages.

icon from the Messaging screen, then

4.1.1 Write message
On the message list screen, touch the new message icon

to write text/multimedia messages.

• Touch to view the whole message thread.
• Long press to activate delete mode.

Touch to create a new message.

44

For saved contacts, touch the photo to open the Quick Contact panel to communicate with
the contact. For unsaved contacts, touch the photo to add the number to your Contacts.
Sending a text message
Enter the mobile phone number of the recipient in the To bar or touch
to add recipients and
touch the Send message bar to enter the text of the message. When finished, touch
to send
the text message.
An SMS message of more than 160 characters will be charged as several SMS. A counter will be on the
right of the text box to remind you how many characters are allowed to be entered in one message.
Specific letters (accented) will also increase the size of the SMS, this may cause multiple SMS to
be sent to your recipient.
Sending a multimedia message
MMS enables you to send video clips, images, photos, animations, slides and sounds to other compatible
mobiles and e-mail addresses.
An SMS will be converted to MMS automatically when media files (image, video, audio, slides, etc.) are
attached or email addresses are added.
To send a multimedia message, enter the recipient's phone number in the To bar and touch the Send
message bar to enter the text of the message. Touch the
icon to attach a picture, video, audio
and so on.
When finished, touch

to send the multimedia message.

45

Attach options:
• Take picture

Access the Camera to capture a new picture for attaching.

• Capture video

Access the Camcorder to record a new video for attaching.

• Record audio

Enter the voice message recorder to record a voice message for attaching.

• Contact card

Enter Contacts to select a contact as an attachment.

• Pictures

Access the Gallery application or File Manager to select a picture as an
attachment.

• Videos

Access the Gallery application or File manager to select a video as an
attachment.

• Audio

Access to select an audio file as an attachment.

• Slide show

Enter the Edit slideshow screen, touch Add slide to create a new slide, and
touch a currently existing slide to delete or edit it (see following picture). Touch
to get more actions, like setting the slide duration, adding music, etc.
Touch to view more options.

Touch to delete current attachement.
Touch to view other slides.
Touch to edit current slide.
Touch to create a new message.

46

4.1.2 Manage messages
When receiving a message, an
icon will appear on the status bar as a notification. Drag down the
status bar to open the Notifications panel, touch the new message to view message.You can also access
the Messaging application and touch the message to view.
Messages are displayed in conversational order.
Touch a message to enter the message composing screen:
• Touch
• Touch

to call the number;
to save the number to contacts or view the contact detail if the number has been saved;

• To reply to a message, enter the text, or touch
touch
.

to insert quick text, contact etc., after edit then

• Long press a message to show the following icons: copy text , forward
, view detail
, delete
etc., touch and touch Save message to SIM card to save the message to SIM card or touch
Lock message to report the message as spam.

4.1.3 Adjust message settings
You can adjust a range of message settings. From the Messaging application screen, touch
Settings.
• SMS enabled

and touch

Touch to change your default SMS app.

Storage
• Delete old messages Select to delete old messages when the maximum number of stored
messages is reached.
• Text message limit

Touch to set the number of text messages to be saved per conversation.

• Multimedia message Touch to set the number of multimedia messages to be saved per
limit
conversation.
47

Text message (SMS) settings
• Delivery Reports

Select to request a delivery report for each message you send.

• Edit quick text

Touch to add or edit message templates.

• Manage SIM messages

Touch to manage text messages stored on your SIM card.

• SMS Service Center

Touch to edit or view the service center number.

• Message font size

Touch to select message font size.

• Alphabet management

Touch to select the Alphabet mode.

• SMS auto switch to MMS Touch to select the SMS auto switch to MMS mode.
• SMS signature

Select to enable or disable SMS signature.

• Edit SMS signature

Enter an SMS signature you want.

Multimedia message (MMS) settings
• Group messaging

Select to use MMS to send a single message when there are multiple
recipients.

• Read reports

Select to request a read report for each message you send.

• Delivery reports

Select to request a report on whether each recipient has read a
multimedia message sent by you.

• Auto-retrieve

Select to download the full MMS message (including message body
and attachment) automatically to your phone. Otherwise, download
only the MMS message header.

• Roaming auto-retrieve

Select to download the full MMS message (including message body
and attachment) automatically when roaming. Otherwise, download
only the MMS message header to avoid extra charges.

• Creation mode

Select to change creation mode.

• Maximum message size

Select to input the maximum message size.

• Priority

Touch to set the priority.
48

Notifications
• Notifications

Select to display message notifications in the status bar.

• Select ringtone

Touch to select a ringtone as a new message notification tone.

• Vibrate

Select to have phone vibrate as a notification when receiving a new message.

WAP messages settings
WAP message
Touch to enable receipt of push messages from network.
enable

4.2

Gmail/Email

The first time you set up your phone, you can select to use an existing Gmail or to create a new Email
account.

4.2.1 Gmail�������������������������������������������������������������������������������������������������������
As Google's web-based email service, Gmail is configured when you first set up your phone. Gmail
can be automatically synchronized with your Gmail account on the web.
To access Gmail
From the Home screen, touch

to enter the applications list, then touch Gmail.

To create and send emails
• Touch the icon

from the Inbox screen.

• Enter recipient(s)’s email address in To field, and if necessary, touch
copy or a blind copy to the message.
• Enter the subject and the content of the message.
• Touch

to add an attachment.

• Finally, touch the

icon to send.
49

and touch Cc/Bcc to add a

• If you do not want to send the mail out right away, you can touch
and Save draft or touch the
Back key to save a copy. To view the draft, touch the icon
, then select Drafts.
• If you do not want to send or save the mail, you can touch
To add a signature to emails, touch
Signature.

and then touch Discard.

and Settings from inbox screen, choose an account, then touch

To receive and read your emails
When a new email arrives, you will be notified by a ringtone or vibration, and an
on the Status bar.

icon will appear

Touch and drag down the Status bar to display the Notification panel and touch the new email to view
it. You can also access the Gmail Inbox label and touch the new mail to read it.
You can search for an email by sender, subject, label, etc.
• Touch the

icon from Inbox screen.

• Enter the keyword you want to search for in the search box and touch

.

To reply or forward emails
• Reply
• Reply all
• Forward
• Add star
• Print

When viewing an email, touch

to reply to the sender of this mail.

Touch
loop.

and select “Reply all” to send the message to all people in a mail

Touch

and select “Forward” to forward the received mail to other people.

Touch to add a star for the mail.
Touch

and select Print to print the mail.

50

Managing Gmails by Labels
To conveniently manage conversations and messages, you can organize them using a Label.
To label a conversation when reading a conversation’s messages, touch

and then choose Move to.

To view conversations by labels when viewing your inbox or another conversation list, touch the icon
, then touch a label to view a list of conversations with that label.
Long press an email to activate batch mode and produce the following options:
•
•
•
Touch

Touch to archive the email message. To display the archived messages, you can touch
then touch All mail.
Touch to delete the email message.
Touch to mark an email message as read or unread.
to access the following options.

• Move to

Touch to move the mail to other labels.

• Change labels

Touch to change the label of the email message or conversation.

• Add/Remove star

To assign a star or remove the star from the conversation.

• Mark (not)
important

To Mark the email as important or not important.

• Mute

Touch to hide the mail and the mail could be found by touching All mail.

• Report spam

To report the email message/conversation as spam.

51

Gmail settings
To access Gmail settings, touch the icon

and select Settings.

General settings
• Gmail default
action

Touch to set the default action: archive or delete.

• Swipe actions

Mark the checkbox to enable a Swipe to archive messages within the
conversation list.

• Sender image

Mark the checkbox to show the sender's image beside their name in the
conversation list.

• Reply all

Mark the checkbox to define the default response to messages.

• Auto-fit messages

Mark the checkbox to shrink messages to fit the screen and allow zooming.

• Auto-advance

Touch to select which screen (Newer, Older or Conversation list) to
show after you delete or archive a conversation.

• Confirm before
deleting

Mark the checkbox to receive a request to confirm your action before
deleting emails.

• Confirm before
archiving

Mark the checkbox to receive a request to confirm your action before
archiving emails.

• Confirm before
sending

Mark the checkbox to receive a request to confirm your action before
sending emails.

52

Touch an account to view the following settings:
• Inbox type
• Inbox categories

To set this inbox as the default or priority Inbox.
Mark the checkbox to enable the folder to appear under the Inbox folder.

• Notifications
• Inbox sound &
vibrate
• Signature
• Vacation responder
• Sync Gmail
• Days of mail to sync
• Manage labels

Mark the checkbox to activate a notification when a new email arrives.
Touch to set Sync message, Ringtone, Vibrate and Notify once.

• Download
attachments
• Images

To add a signature text to the end of each mail you send.
Touch to set a notification when on vacation.
Mark the checkbox to turn on/off Gmail sync.
Touch to set the duration of days for mail sync.
Touch to open the Label screen, where you can manage synchronization
and notifications.
Mark the checkbox to auto download attachments to recent messages via
Wi-Fi.
Touch to set whether images are always shown or if you will be prompted
to show them.

53

4.2.2 Email���������������������������������������������������������������������������������������������������������
Besides your Gmail account, you can also set up external POP3 or IMAP email accounts in your phone.
To access this feature, touch

from the Home screen, then select Email.

An email wizard will guide you through the steps to set up an email account.
• Enter the email address and password of the account you want to set up.
• Touch Next. If the account you entered is not provided by your service provider in the phone, you
will be prompted to go to the email account settings screen to enter settings manually. Alternatively,
you can touch Manual setup to directly enter the incoming and outgoing settings for the email
account you are setting up.
• Enter the account name and display name in outgoing emails.
• To add another email account, you can touch the icon
Settings. And then touch Add account.

on the upper left corner and select

To create and send emails
• Touch the icon

from the Inbox screen.

• Enter recipient(s) email address(es) in the To field.
• If necessary, touch Cc/Bcc to add a copy or a blind carbon copy to the message.
• Enter the subject and the content of the message.
• Touch

to add an attachment.

• If you do not want to send the mail right away, you can touch
key to save a copy.
• Finally, touch

and Save draft or touch the Back

to send.

If you do not want to send or save the email, you can touch

and then select Discard.

• To add a signature to your emails, touch
and select Settings, then choose the account where you
want to create or modify the signature, touch Signature to edit.
54

4.3

Google Hangouts...........................................................................

Google's instant messaging service, Google Hangouts, lets you communicate with your friends
whenever they are connected to this service.
To access this feature and sign in, touch

from the Home screen, then touch Hangouts.

All friends added by using Google Hangouts from the Web or device will be displayed in your friends
list.

4.3.1 Chatting with your friends
To start a chat, touch the name of a friend in your Friends list, then enter your message and touch

.

You can invite other friends to join a group chat by touching the menu icon, and select New group
conversation.

4.3.2 To add a new friend
From Friends list, touch

to add a new friend.

Enter the name, email, number, or Circle of the friend you want to add, and if the friend is not yet on
Hangouts, the system will require sending an invite by telling the friend via SMS or Gmail. A notification
with this invitation will be showed in your friend’s messaging or Gmail.
If your friends invite you to a video chat or if they send you a message for the first time, you can select
Decline or Reply by touching and Hangout requests.

4.3.3 To start and close a chat
Select the friend from your friends list that you would like to send a message to or start a video call.
After you join Google+, you can send pictures to everyone in your Google Hangouts.
When you want to end a chat, touch the Back key from the chatting screen directly.
If you want to sign out, touch

and Settings/Sign out.
55

4.3.4 To manage your friends
Aside from adding new friends to your friends list, the following actions are available for your choice:
• To view all friends

By default, all of your friends are displayed in your Friends list. Select the
friend with whom you want to start a conversation. Touch and hold the
friend to activate archive.

4.3.5 Settings
A series of settings are available for you to choose from by touching
list screen, and choose an account.

and Settings from the Friends

• Profile photo

Touch to set or change your Google+ profile photo.

• Share your status

Touch to set your Hangouts status.

• Hangouts messages & Mark the checkbox to activate the notification type when receiving
invites
Hangouts requests.
• Video Calls

Touch to set the notification type when receiving a video call.

• Hidden contacts

Touch to view hidden contacts.

• Sign out

Touch to remove your accounts.

• Improve Hangout

Mark the checkbox to report usage data to help improve Hangouts.

• Customize invites

Decide who can directly contact and who need an invitation.

• Google+ profile

Open google+ profile via google+ or browser.

• Verify phone number

Enter your phone number.

56

5

Calendar & Alarm clock & Calculator.....

5.1

Calendar......................................................................................

(1)

Use the Calendar to keep track of important meetings, appointments, etc.
To access this function, touch

from the Home screen, then touch Calendar.

5.1.1 Multimode view
You can display the Calendar in Schedule, Day, 3 Day, Week and Month. view. Touch
Calendar view.
Touch

(1)

to return to Today's view.

The icon will vary with date.

57

to change your

5.1.2 To create new events
You can add new events from any Calendar view.
• Touch

to access a new event edit screen.

• Fill in all required information for this new event. If it is a whole-day event, you can select ALL DAY.
• Invite people to the event. Enter the email addresses of the guests you want to invite with commas
to separate. The guests will receive an invitation from Calendar and Email.
• When finished, touch Save from the top of the screen.
To quickly create an event from the Week view screens, touch an empty spot to select a target area
which will then turn , and touch New event to create the new event.
Important options are available by touching

from the Calendar main screen:

• Refresh

To refresh the calendar.

• Search

Search the event or schedule you added on Calendar

• Settings

To set a series of Calendar settings.

5.1.3 To delete or edit an event
To delete or edit an event, touch the event to enter its details screen, touch the
icon to delete.
event or touch the

icon to edit the

5.1.4 Event reminder
If a reminder is set for an event, the upcoming event icon
notification when the reminder time arrives.

will appear on the Status bar as a

Touch and drag down the status bar to open the notification panel, touch an event name to view the
Calendar notification list.

58

5.2

Clock ..............................................................................................

Your mobile phone has a built-in clock.
To access this function, touch

from the Home screen, then touch Clock.

5.2.1 World clock
To access this function, touch

on the Time screen.

According to the delivery location, the system will set a default clock.
• Touch the

icon to add a time zone.

5.2.2 Alarm
To set an alarm
From the Time screen, touch
following options will appear:

to enter the Alarm screen, touch

to add a new alarm. The

• Label

Touch to set a name for the alarm.

• Repeat

Touch to select the days when you want the alarm to work.

• Vibrate

Select to activate vibration.

• Ringtone

Touch to select a ringtone for the alarm.

• Time

Touch to set the alarm time.

When finished, touch OK to confirm.
Touch a currently existing alarm to enter the alarm editing screen.
Touch

to delete the selected alarm.

59

To adjust alarm settings
Touch the

icon from the Alarm screen, the following options can now be adjusted:

• Style

Touch to set the clock style to Analogy or Digital.

• Automatic home
clock

Mark the checkbox to enable the function when travelling in an area where
the time is different, add a clock for home.

• Home time zone

Touch to set Home time zone.

• Silence after

Touch to set a temporary turn off time for an alarm.

• Snooze length

Touch to set the duration of alarms.

• Alarm volume

Touch to set alarm volume.

• Volume buttons

Touch to set side Volume up/down key behaviors when alarm sounds:
None, Snooze or Dismiss.

5.2.3 Countdown
From the Time screen, touch

to enter the Countdown screen.

Type in the desired time slot. The time should be typed in hour, minute and second number sequence.
Touch

icon to activate Countdown.

Touch

icon to deactivate Countdown.

Touch the
Touch

icon to add the countdown time.
icon to delete current countdown label.

5.2.4 Timer
From the Time screen, touch
Touch

to activate the timer.

to enter the Timer screen.
60

Touch

to show a list of records according to the updated time.

Touch

to halt the total and lap times. These will only restart after

Touch

to delete the record.

5.3

is touched.

Calculator.....................................................................................

With the Calculator, you can solve many mathematical problems.
To access this function, touch

from the Home screen, then touch Calculator.

There are two panels available: Basic panel and Advanced panel.
To switch between panels, turn the device to the landscape mode from the basic panel to open the
Advanced panel(1).

Enter a number and the arithmetic operation to be performed, enter the second number, then touch
“=” to display the result. Touch DEL to delete digits one by one, long press DEL to delete all at one
time.
(1)

If Settings/Display/When device is rotated/Rotate screen contents is enabled, this item will display.

61

6

Getting connected......................................

To connect to the internet with this phone, you can use LTE/4G/3G/2G networks or Wi-Fi, whichever
is most convenient.

6.1

Connecting to the Internet

6.1.1 LTE/4G/3G/2G
The first time you turn on your phone with your SIM card inserted, it will automatically configure your
network service: LTE/4G/3G/2G.
To check the network connection you are using, touch Settings/More.../Mobile networks/Access
Point Names or Network operators.
To create a new access point
A new LTE/4G/3G/2G network connection can be added to your phone with the following steps:
• Touch Settings/More.../Mobile networks/Access Point Names.
• Then touch

and touch New APN to enter the required APN information.

• When finished, touch the

key and touch Save.

To activate/deactivate Data roaming
When roaming, you can decide to connect/disconnect to a data service.
• Touch Settings/More.../Mobile networks.
• Select Data roaming to set roaming mode.
• When Data roaming is disabled, you can still perform data exchange with a Wi-Fi connection (refer
to “6.1.2 Wi-Fi”).
62

To set preferred network type
• Touch Settings/More.../Mobile networks/Preferred network type.

6.1.2 Wi-Fi
Using Wi-Fi, you can connect to the Internet when your phone is within range of a wireless network.
Wi-Fi can be used on your phone even without a SIM card inserted.
To turn Wi-Fi on and connect to a wireless network
• Touch Settings.
• Touch Wi-Fi, the detailed information of detected Wi-Fi networks is displayed in the Wi-Fi networks
section.
• Touch the switch

to turn on/off Wi-Fi.

• Touch a Wi-Fi network to connect to it. If the network you selected is secured, you are required to
enter a password or other credentials (you may contact the network operator for details). When
finished, touch Connect.
To activate notification when a new network is detected
When Wi-Fi is on and the network notification is activated, the Wi-Fi icon will appear on the status bar
whenever the phone detects an available wireless network within range. The following steps activate
the notification function when Wi-Fi is on:
• Touch Settings.
• Touch Wi-Fi, then touch the

key and Advanced from the Wi-Fi screen.

• Mark/Unmark the Network notification checkbox to activate/deactivate this function.

63

To add a Wi-Fi network
When Wi-Fi is on, you may add new Wi-Fi networks according to your preference.
• Touch Settings.
• Touch Wi-Fi, then touch the

key and Add network from the Wi-Fi screen.

• Enter the name of the network and any required network information.
• Touch CONNECT.
When successfully connected, your phone will be connected automatically the next time you are within
range of this network.
To forget a Wi-Fi network
The following steps prevent automatic connections to networks which you no longer wish to use.
• Turn on Wi-Fi, if it’s not already on.
• In the Wi-Fi screen, long press the name of the saved network.
• Touch Forget network in the dialog that opens.

6.2

Chrome............................................................................................

Using Chrome, you can enjoy surfing the Web.
To access this function, touch Application icon

6.3

from the Home screen, then touch Chrome.

myMetro..����������������������������������������������������������������������������������������

Use the myMetro browser to access the Internet and navigate the web.
To access the myMetro browser, touch

from Home screen MetroPCS folder.

To go to a web page
Touch the URL box at the top of myMetro browser and enter your preferred web address, and then
confirm.
64

6.4

Connecting to Bluetooth devices

Bluetooth is a short-range wireless communication technology that you can use to exchange data, or
connect to other Bluetooth devices for various uses.
To access this function, touch Settings/Bluetooth, your device and other available ones will show
on the screen.
To turn on Bluetooth
• Touch Settings/Bluetooth.
• Touch

to activate/deactivate this function.

To make your phone more recognizable, you can change your phone's name which is visible to others.
• Touch Settings/Bluetooth.
• Touch the

icon and Rename this device.

• Enter a name, and touch RENAME to confirm.
To pair/connect your phone with a Bluetooth device
To exchange data with another device, you need to turn Bluetooth on and pair your phone with the
Bluetooth device with which you want to exchange data.
• Touch Settings/Bluetooth.
• Touch

and Refresh.

• Touch a Bluetooth device you want to be paired with in the list.
• A dialog will pop up, touch PAIR to confirm.
• If the pairing is successful, your phone connects to the device.
To disconnect/unpair from a Bluetooth device
• Touch the Settings icon

beside the device you want to unpair.

• Touch Forget to confirm.
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6.5

Connecting to a computer

With the USB cable, you can transfer media files and other files between your internal storage and a
computer.
To connect your phone to the computer:
To connect:
• Use the USB cable that came with your phone to connect the phone to a USB port on your
computer. You will receive a notification that the USB is connected.
• Open the Notification panel and touch Connected as a media device, then, in the next dialog,
choose the way in which you want to transfer files.
Before using MTP, make sure that the driver (Windows Media Player 11 or higher version) has
been installed.
To locate the data you have transferred or downloaded in internal storage, touch File Manager. All
data you have downloaded is stored in File Manager, where you can view media files (videos, photos,
music and others), rename files, install applications into your phone, etc.

6.6

Sharing your phone's mobile data connection

You can share your phone's mobile data connection with a single computer via a USB cable (USB
tethering) or with up to eight devices at once by turning your phone into a portable Wi-Fi hotspot.
The functions below may incur additional network charges from your network operator. Extra
fees may also be charged in roaming areas.
To share your phone's data connection via USB
Use the USB cable that come with your phone to connect the phone to a USB port on your computer.
• Touch Settings/More.../Tethering & Mobile Hotspot.
• Toggle the switch of USB tethering to activate/deactivate this function.

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To share your phone's data connection as a portable Wi-Fi hotspot
• Touch Settings/More.../Tethering & Mobile Hotspot.
• Toggle the switch of Wi-Fi hotspot to activate/deactivate this function.
To rename or secure your portable hotspot
When a Portable Wi-Fi hotspot is activated, you can change the name of your phone's Wi-Fi network
(SSID) and secure its Wi-Fi network.
• Touch Settings/More.../Tethering & Mobile Hotspot.
• Touch Mobile Hotspot settings/Configure Mobile Hotspot. to change the network SSID or
set your network security.
• Touch Save.

6.7

Connecting to virtual private networks

Virtual private networks (VPNs) allow you to connect to the resources inside a secured local
network from outside that network.VPNs are commonly deployed by corporations, schools, and other
institutions so that their users can access local network resources when not inside that network, or
when connected to a wireless network.
To add a VPN
• Touch Settings/More.../VPN settings and then touch
.
• In the screen that opens, follow the instructions from your network administrator to configure each
component of the VPN settings.
• Touch SAVE.
The VPN is added to the list on the VPN settings screen.
Before adding a VPN, you should set a PIN code or password for your phone.

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To connect/disconnect VPN
To connect to a VPN:
• Touch Settings/More.../VPN settings.
• VPNs you have added are listed; touch the VPN you want to connect with.
• In the dialog that opens, enter any requested credentials and touch CONNECT.
To disconnect:
• Open the Notification panel and touch the resulting notification for the VPN disconnection.
To edit/delete a VPN
To edit a VPN:
• Touch Settings/More.../VPN settings.
• VPNs you have added are listed; long press the VPN you want to edit.
• Touch Edit profile.
• After finishing, touch SAVE.
To delete:
• Long press the VPN you want to delete, in the dialog that opens, touch Delete profile.

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7

Google Play Store ................................
(1)

Google Play Store is an online software store, where you can download and install applications and
games to your Android Powered Phone.
To open Google Play Store:
from the Home screen, then touch Play Store.

• Touch

• The first time you access Google Play Store, a screen with terms of service pops up for your attention.
Touch the Menu key then touch Help to enter the Google Play Store help page for more information

on this function.

7.1

Locate the item you want to download and install

The Google Play Store home page provides several ways to find applications. It showcases applications
and games in categorized listings.
Touch the

(1)

icon at the top left corner and My Apps to see all your downloads.

Depending on your country and operator.

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Touch a category on Google Play Store screen to browse its contents.You can also select a subcategory
if there is any. Within each category you can select to view items sorted by Top free, Top new free and
Trending, etc.
Touch to search in Play Store.

Slide left and right to see all categories.

Touch the Back key to return to the previous screen.

7.2

Download and install

To download & install:
• Navigate to the item you want to download, and select to enter the details screen from which you
can read its description, overall rating or comments, view developer’s information, etc.
• Touch Install to preview the functions and data the application can access on your phone if you
install it.
• Touch Accept.
• The progress of the download will show on the details screen, touch
item. You can also access this screen through the Notification panel.

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to stop downloading the

• After download and installation have finished, you will see a notification icon

on the status bar.

Be especially cautious with applications that have access to many functions or to a significant
amount of your data. Once you accept, you are responsible for the results of using this item on
your phone.
To open the application you have downloaded:
• On the Google Play Store screen, touch

and My Apps.

• Touch the installed application in the list, then touch Open.
To buy an application(1)
On Google Play Store, some applications are labelled as free, while some of them are to be paid for
before downloading and installing.
• Touch the application you want to buy.
• Touch the price on the upper-right of the screen to preview the functions and data the application
can access on your phone if you install it.
• Touch Continue to confirm.
• When making your first purchase, you are required to input your credit card information and to log
into the Google payment and billing service.
• If your account has multiple credit card accounts, select one to proceed.
• Select the Terms of service link and read the document. When finished, touch the Back key.
• Mark the checkbox if you agree with the terms of service.
• Touch the Buy now at the bottom of the screen.
When finished, Android downloads the application.

(1)

Google Paid applications may not be available to users in some countries.

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To request a refund
If you are not satisfied with the application, you can ask for a refund within 15 minutes of the purchase.
Your credit card will not be charged and the application will be removed. If you change your mind, you
can install the application again, but you will not be able to request a refund.
and My apps from the Google Play Store screen.

• Touch

• Touch the application that you want to uninstall and refund.
• Touch Refund to uninstall the application and refund. If the button becomes Uninstall, your trial
period has expired.
• In the survey form, select the answer that best matches your reason, and touch OK.

7.3

Manage your downloads

After you have downloaded and installed an application, the following further operations are available
for your selection.
View
On the Google Play Store screen, touch

and My Apps.

Uninstall
On the Google Play Store screen, touch and My Apps. Touch the application you want to uninstall
to enter the details screen, touch Uninstall, and finally touch OK to confirm.
Refund
On the Google Play Store screen, touch and My Apps. Touch the application you want to uninstall
for a refund, touch Refund, and finally touch OK to confirm.

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Auto update
Touch
and Settings/Auto-update apps to enable this function. To auto update one specific
application, mark the checkbox of Do not auto-update apps, Auto-update apps at any time.
Data charges may apply, or Auto-update apps over Wi-Fi only from the details screen.
Rate and review
Open the details screen for an application, touch the stars
award and input comments, touch SUBMIT to confirm.

under Rate this app to

Flag
You can report an inappropriate application to the Google Play Store by flagging it. Open the details
screen for the application, scroll to the bottom and touch Flag as inappropriate, enter the reason
and finally touch Submit.

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8

Multimedia applications.............................

8.1

Camera/Camcorder.....................................................................

Your mobile phone is fitted with a Camera and a Camcorder for taking photos and shooting videos.
Before using the Camera or Camcorder, be sure to remove the protective lens cover to avoid it
affecting your picture quality.
To access this function, touch

from the Home screen and then touch Camera.
Touch to switch between
front/back camera

Touch to select
modes and settings

Touch to select flash mode

Touch the screen
to set a focus
Double touch then
drag or pinch/spread
two fingers together
to zoom in/out

Touch to take a picture

Touch to switch to Video
mode

To take a picture
The screen acts as the viewfinder. First, position the object or landscape in the viewfinder, touch the
screen to focus if necessary and touch the
icon to take the picture which will be automatically
saved.

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To shoot a video
Switch Camera mode to Video mode. First, position the object or landscape in the viewfinder and touch
the
icon to start recording. Touch the
icon to stop recording. The video will be automatically
saved.
Further operations when viewing a picture/video you have taken
• Slide left to quick view the picture you taken.
• Touch the

icon then Gmail, Bluetooth, MMS, etc to share the photo or video you have taken.

• Touch the

icon to access the Gallery.

• Touch the

icon to return to the Camera or Camcorder.

8.1.1 Settings in framing mode
Before taking a photo/shooting a video, touch the
mode.

icon to adjust a number of settings in framing

Back camera shooting mode
Touch

to access camera settings and the following options will be available:

• Auto Mode

Touch to turn on Auto mode.

• Polaroid

Touch Polaroid to take pictures into one, two, four tiles at once, you can
also create fun collages using this function.

• HDR

Touch to turn on HDR (high-dynamic range) function. HDR photos can
better reflect the visual effects people have in the real environment by
synthesizing images under different exposure time. The phone will then
automatically save the photo.

• Scanner

Touch to scan QR codes.

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Advanced settings
Photo
• Size

Touch to select picture size.

• Timer

Touch to select timer.

• GPS tagging

Switch the toggle to activate/deactivate the function of tagging photos
and videos with your location. This option is available when GPS location
services and wireless network are switched on.

• Shutter sound

Switch the toggle to enable/disable shutter sound when taking a photo.

• Grid

Switch the toggle to enable/disable grid view. It divides the screen into
equal parts and helps you take better photos by making it simple to align
compositional elements to the grid, such as the horizon or buildings to the
lines in the grid.

• Exposure

Touch to select the exposure time.

Video
• Video quality

Touch to select video progressive scan output and definition.

• Sound recording

Switch the toggle to enable/disable recording videos with sound.

You can also reset the camera settings to factory default by touching the red button at the very bottom
of the screen

8.2

Gallery...........................................................................................

Gallery acts as a media player for you to view photos and playback videos. In addition, a set of further
operations to pictures and videos are available for your choice.
To access this function, touch

from the Home screen, then touch Gallery.
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Touch to select
categories: Albums,
Locations, Time,
Videos.

Touch to open Camera.

To view a picture/play a video
Pictures and videos are displayed by albums in the Gallery.
Touch to return to the
Gallery's main screen

• Touch an album and all pictures or videos will spread across the screen.
• Touch the picture/video directly to view or play it.
• Slide left/right to view previous or next pictures/videos.
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Working with pictures
Gallery provides a multi-select function, so that you can work with pictures/videos in batches.
You can touch one album, then slide left or right to view the pictures.
Touch a picture you want to work on, touch the
selected ones.
Touch the
Touch

icon to delete a selected one. Touch

to share

icon to set them as contact ID or wallpaper, etc.
from full-screen picture view to access more options.

Batch operation
The Gallery provides a multi-select function, so that you can work with pictures/videos in batches.
Open the main Gallery window or an album, touch and touch Select item to activate batch
operation mode (you can also touch and hold one album/picture), then touch videos/pictures you want
to work on. Touch the
icon to delete selected files. Touch
to share selected files.

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Edit pictures with Polaroid
1. Touch

from full-screen picture view to access more options.

2. Touch Polaroid editor.
3. Adjust the pictures if needed, then touch the check mark on the top right of the screen for
confirmation.
4. In the application, you can personalize your photos by adding text, locations, borders, and much more.

8.3

YouTube........................................................................................

YouTube is an online video-sharing service where the user can download, share and view videos. It
supports a streaming function that allows you to start watching videos almost as soon as they begin
downloading from the Internet.
To access this function, touch

from the Home screen, then touch YouTube.

As an online video service, your phone must have a network connection to access YouTube.

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Touch to show more
information.

Touch to search for a video.

Touch to play the video .

By touching the Menu key from the YouTube screen, you can set General settings for YouTube. For
details about these features, visit the YouTube website: www.YouTube.com.

8.3.1 Watch videos
Touch a video to play it. In the Playing screen, you can view information and comments of the video
and also access related ones. You can also rate, share, label as favorite, create a new playlist, etc. from
this screen.
To exit the video playing screen, touch the Back key to return to the video list.

8.4

Play Music......................................................................................

Using this menu, you can play music files stored on phone storage in your phone. Music files can be
downloaded from your computer to phone using a USB cable.
To access this function, touch

from the Home screen, then touch Play Music.

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8.4.1 Playing music
Touch a song to play it.







 Touch to access the song list.
 Touch to access more options.
 Touch to play or pause.
 Touch to toggle repeat mode: Repeating all songs, Repeating current song, Repeat is off or Shuffle all.
While playing songs with Music, the operation of pause, play or skip is still available even if the
screen is locked.

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9

Google Maps...........................................

9.1

Get My Location

9.1.1 Choose a data source to identify My Location
Touch Settings\Location and then touch the switch

.

There are 3 modes to choose from to determine the location: High accuracy, Battery saving and Device
only.

9.1.2 Open Google Maps and view My Location
Touch
Touch the

from the Home screen, then touch Maps.
icon on the map to view My Location.

The map will then center on a blue dot surrounded by a blue circle. Your actual position is within the
blue circle.

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To move the map, drag it with your finger.
To zoom in and out of a map, pinch or spread your fingers, or you can also zoom in by double-tapping
a location on screen.

9.2

Search for a location

While viewing a map, touch Google at the top search box to activate the search function.
In the search box, enter an address, a city or a local business.
Touch
and in a while your search results will appear on the map as red dots. You can touch one
to show a label.
Touch to enter the search place.

Touch to show more information

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9.3

Get driving, public transport or walking directions

9.3.1 Get suggested routes for your trip
Touch the icon

from the Maps screen.

• Touch the enter bar to edit your start point by one of the following methods: entering an address
or using My Location.
• Do likewise for your end point.
• To reverse directions, touch the icon

.

• Then select a transport mode: driving by car, using public transport, or walking directions.
• A couple of suggested routes will appear in a list. Touch any routes to view their respective detailed
directions.
• Touch the
icon for route options to avoid motorways and tolls when choosing to drive by car or
for editing the departure and arrival time when using public transport.

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9.4

Share a location

• Long press a location on a map.
• Touch the information at the bottom then touch the icon

85

to share the location.

10

Others.......................................................

10.1 File Manager.................................................................................
To access this function, touch

from the Home screen, then touch File Manager.

File Manager works with both external SD card and internal storage.
File Manager displays all data stored on the phone, including applications, media files downloaded
from Google Play Store,YouTube or other locations; videos, pictures or audios you have captured; other
data transferred via Bluetooth, USB cable, etc.
When you download an application from PC to phone, you can locate the application using File
Manager, then touch it to install it in your phone.
File Manager allows you to perform and be really efficient with the following common operations:
create (sub) folder, open folder/file, view, rename, move, copy, delete, play, share, etc.

10.2 Sound Recorder...........................................................................
To access this function, touch

from the Home screen, then touch Sound Recorder.

Sound Recorder allows you to record voice/sound for seconds/hours.

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10.3 Radio..............................................................................................
Your phone is equipped with a radio(1) with RDS(2) functionality. You can use the application as a
traditional radio with saved channels or with parallel visual information related to the radio program
on the display if you tune to stations that offer Visual Radio service.
To access this function, touch

from the Home screen, then touch Radio.

To use it, you must plug in your headset, which works as an antenna connected with your
phone.
Touch to open and view
the saved channels list.
Touch to add the current
station to favorites.
Drag to change current
frequency.

Touch to decrease
0.1MHz.
Long press to search and
go to the nearest lower
frequency channel.

Touch to increase 0.1MHz.
Long press to search and
go to the nearest higher
frequency channel.
Touch to go to next saved
channel.

Touch to go to
previous saved channel.
Touch to play/stop.

(1)
(2)

The quality of the radio depends on the coverage of the radio station in that particular area.
Depending on your network operator and market.

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Available options:
• Save channel

Save the current tuned station to the channels list.

• Scan channels

Touch to search for channels.

• Delete

Delete the channel.

• Enter frequency

Enter the frequency manually.

• Station Info

Mark the checkbox to receive station information.

• Exit

Turn off the radio.

10.4 Notes.............................................................................................
To access this function, touch

from the Home screen, then touch Notes.

Use Notes to note down inspirations, ideas, excerpts, things to do and all those things you may want
to keep for future reference.

10.5 Other applications(1).............................................................................
The previous applications in this section are preinstalled on your phone. To read a brief introduction
of the preinstalled 3rd party applications, refer to the leaflet provided with the phone. You can also
download thousands of 3rd party applications by going to Google Play Store on your phone.

(1)

Application availability depends on country and operator.

88

11

Settings...............................................

To access this function, touch

from the Home screen, then touch Settings.

11.1 Wireless & network
11.1.1 Wi-Fi
Using Wi-Fi you can now surf the Internet without using your SIM card whenever you are in range of a
wireless network. The only thing you have to do is to enter the Wi-Fi screen and configure an access
point to connect your phone to the wireless network.
For detailed instructions on using Wi-Fi, refer to “6.1.2 Wi-Fi”.

11.1.2 Bluetooth
Bluetooth allows your phone to exchange data (videos, images, music, etc.) within a small range with
another Bluetooth supported device (phone, computer, printer, headset, car kit, etc.).
For more information on Bluetooth, refer to “6.3 Connecting to Bluetooth devices”.

11.1.3 Data usage
Cellular data
If you do not need to transmit data on all mobile networks, turn off Data enabled to avoid incurring
significant charges for data use on local operator mobile networks, particularly if you do not have a
mobile data agreement.

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Set cellular data limit
By touching the Set cellular data limit switch, your mobile data connection will be disabled when
your specified limit is reached. You can also choose a data usage cycle to view the statistics and
applications related to the data use of your phone.
Data usage is measured by your phone, and your operator may count differently. Consider using
a conservative limit.

11.1.4 More.../Airplane mode
Touch the switch of Airplane mode to simultaneously disable all wireless connections including Wi-Fi,
Bluetooth and more.

11.1.5 More.../Default SMS app
Touch to set the default SMS app.

11.1.6 More.../Tethering & Mobile Hotspot
This function allows you to share your phone's mobile data connection via USB or as a portable Wi-Fi
access point (refer to “6.5 Sharing your phone's mobile data connection”).
More.../Bluetooth tethering
This function allows you to share your phone's mobile data connection via Bluetooth
• Touch Settings/More.../Tethering & Mobile Hotspot.
• Toggle the switch to activate/deactivate this function.

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11.1.7 More.../VPN settings
A mobile virtual private network (mobile VPN or mVPN) provides mobile devices with access to
network resources and software applications on their home network, when they connect via other
wireless or wired networks. Mobile VPNs are used in environments where workers need to keep
application sessions open at all times, throughout the working day, as the user connects via various
wireless networks, encounters gaps in coverage, or suspends-and-resumes their devices to preserve
battery life. A conventional VPN can't survive such events because the network tunnel is disrupted,
causing applications to disconnect, time out, fail, or even the computing device itself to crash.
For more information on VPN, refer to “6.6 Connecting to virtual private networks”.

11.1.8 More.../Mobile networks
Data roaming
If you don’t need to transmit data on other operators’ mobile networks, disable Data roaming to
avoid incurring significant roaming charges.
Preferred network type
You can set your preferred network type, such as LTE/4G/3G/2G etc.
Access Point Names
You can select your preferred network with this menu.
Network operators
You can select a network operator.

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11.2 Device
11.2.1 Gestures
The device allows you to select the following gestures:
• Turn over to mute Mark the checkbox to mute ringtones such as alarms, incoming calls etc. by
turning the phone over.
• Turn over to
activate

Toggle the switch to set alarm gestures, you can set the alarm to Snooze or
Dismiss by turning over the phone when this function is activated.

11.2.2 Sound & notification
Use the Sound settings to configure many aspects of call and notification ringtones, music, and other
audio settings.
• Sound

Touch to set volume for Media, Ringtone, Notifications and Alarm.

• Headset mode

Mark the checkbox to enable headset mode. Ringtones will only be heard
from the headset if it is plugged in.

• Vibrate for calls

Touch to vibrate phone for incoming calls.

• Interruptions

Touch to set whether interrupt and priority interruptions.

• Ringtone

Touch to set your incoming call ringtone.

• Default
notification
ringtone

Touch to set the default sound for notifications.

• Mute power on &
off ringtone

Touch to enable/disable the power on & off ringtone.

• Other sounds

Touch to set dial pad tones, screen locking sounds, touch sounds and vibrate
on touch.

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• When device is
locked

Touch to show all notification content or don't show notification at all.

• App notifications

Touch to set block and priority for app notifications.

• Notification access Touch to view the notification listeners.

11.2.3 Display
• Brightness level

Touch to set the level of brightness.

• Adaptive
brightness

Touch to enable automatic adjustment of the screen brightness.

• Wallpaper

Touch to set the wallpaper.

• Sleep

Touch to set screen timeout.

• Daydream

Touch to set the Daydream.

• Font size

Touch to set the font size.

• When device is
rotated

Touch to set whether rotate the contents of the screen or stay in portrait
view.

11.2.4 Lock screen
Func
After Func is activated, a couple of APK shortcuts will be displayed on your lock screen.

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Screen lock
• None

Touch to disable screen unlock security.

• Swipe

Touch to enable slide unlock mode.

• Pattern

Touch to draw a pattern to unlock screen.

• PIN

Touch to enter a numeric PIN to unlock screen.

• Password

Touch to enter a password to unlock screen.

Owner info
Touch to input owner information which will display on the locked screen.
Smart Lock
You must set a screen lock first when you enable this function.

11.2.5 LED indicator
Touch to turn on/off the LED indicator.

11.2.6 Storage
Use these settings to monitor the total and available space on your phone, if necessary, to reset the
phone, erasing all of your personal information.
This menu displays the amount of internal phone storage in different colors. The available space will
be shown in grey, which shows the amount of internal phone storage used by the operating system, its
components, applications (including those you downloaded), permanent and temporary data.

11.2.7 Battery
Touch any category in the battery management screen to view its power consumption.

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You can adjust power use via the screen brightness or screen timeout settings in the Display screen.
You can also set your phone to saving mode. In the latter, only four functions can be used including
Phone, Contacts, Messaging and Calendar.

11.2.8 Apps
Use the Manage applications settings to view details about the applications installed on your phone,
to manage their data and force them to stop, and to set whether you want to permit installation of
applications that you obtain from websites and emails.
Manage Apps
• Downloaded: Touch to manage and remove installed applications.
• Running: Touch to view and control currently running service.
• All: Touch to view storage used by applications.

11.3 Personal
11.3.1 Location
On
Touch the
switch to enable the use of information from Wi-Fi and mobile networks to determine
your approximate location, for use in Google Maps, when you search, and so on. When you select this
option, you’re asked whether you consent to share your location anonymously with Google’s location
service.
Mode
Touch to select High accuracy, Battery saving or Device only mode.
• High accuracy: Use GPS, Wi-Fi and mobile network to determine location.
• Battery saving: Use Wi-Fi to determine location.
• Device only: Use GPS to determine location.
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Recent location requests
In the list, it will show recent location requests.

11.3.2 Security
Encrypt phone
Require a numeric PIN or passwords to decrypt your phone each time you power it on.
SMS message limit
Display an alert dialog to prevent applications from sending SMS messages too frequently. Select the
limit.
Make passwords visible
Mark the checkbox to show passwords as you type.
Device administrators
Touch to view or deactivate device administrators.
Unknown sources
Mark the checkbox to permit installation of applications that you obtain from websites, emails, or other
locations other than Google Play Store.
To protect your phone and personal data, download applications only from trusted sources, such as
Google Play Store.
Trusted credentials
Touch to display trusted CA certificates.

96

Install from storage
Touch to install certificates from storage.
Clear credentials
Touch to remove all certificates.

11.3.3 Language & input
Use the Language & input settings to select the language for the text on your phone and for configuring
the onscreen keyboard. You can also configure voice input settings and the pointer speed.
Language
Touch to select the language and the region you want.
Spell checker
Mark the checkbox to enable the system to show suggested words.
Personal dictionary
Touch to open a list of the words you’ve added to the dictionary. Touch a word to edit or delete it.
Touch the add button (+) to add a word.
Current Keyboard
Touch to select a default input method.
Android Keyboard (AOSP)
Set the following Android Keyboard functions:
Languages, Preferences, Appearance & layouts, Text correction, Advanced.

97

Voice input
Touch to view settings about voice input
Text-to-speech output
• Preferred engine: Touch to choose a Preferred text-to-speech engine, touch the settings icon
to show more choices for each engine.
• Speech rate: Touch to open a dialog where you can select how quickly you want the synthesizer
to speak.
• Listen to an example: Touch to play a brief sample of the speech synthesizer, using your current
settings.
Pointer speed
Touch to open a dialog where you can change the pointer speed, touch OK to confirm.

11.3.4 Backup & reset
Back up my data
Touch the switch to back up your phone’s settings and other application data to Google Servers, with
your Google Account. If you replace your phone, the settings and data you’ve backed up are restored
onto the new phone for the first time you sign in with your Google Account. If you mark this option,
a wide variety of settings and data are backed up, including your Wi-Fi passwords, bookmarks, a list
of the applications you’ve installed, the words you’ve added to the dictionary used by the onscreen
keyboard, and most of the settings that you configure with the Settings application. If you unmark this
option, you stop backing up your settings, and any existing backups are deleted from Google Servers.
Back up account
Touch to back up your account.

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Automatic restore
Touch the switch to restore your backed up settings or other data when you reinstall an application.
Factory data reset
Erase all of your personal data from internal phone storage, including information about your Google
Account, any other accounts, your system and application settings, and any downloaded applications.
Resetting the phone does not erase any system software updates you’ve downloaded. If you reset the
phone in this way, you’re prompted to re-enter the same kind of information as when you first started
Android.
When you are unable to power on your phone, there is another way to perform a factory data reset
by using hardware keys. Press the Volume up key and the Power key at same time until the screen
lights up.

11.4 System
11.4.1 Date & time
Use Date & time settings to customize your preferences for how date and time are displayed.
Automatic date & time
Mark the checkbox to use the network-provided date and time. Unmark to set all values manually.
Automatic time zone
Mark the checkbox to use the network-provided time zone. Unmark to set all values manually.
Set date
Touch to open a dialog where you can manually set the phone’s date.
Set time
Touch to open a dialog where you can manually set the phone’s time.
99

Select time zone
Touch to open a dialog where you can set the phone’s time zone.
Use 24-hour format
Mark the checkbox to display the time using the 24-hour clock format.

11.4.2 Accessibility
Use the Accessibility settings to configure any accessibility plug-ins you have installed on your phone.
Captions
Touch to activate/deactivate captions for phone screen.
Magnification gestures
Touch to turn on/off to activate/deactivate zoom in/out function by triple-tapping the screen.
High contrast text
Mark the checkbox to activate high contrast text.
Speak passwords
Mark the checkbox to speak passwords while typing.
Accessibility shortcut
Touch to turn on/off to enable/disable accessibility features.
Touch & hold delay
Touch to adjust the duration of touch and hold delay. This function enables your phone to differ touch
and touch & hold, which may avoid incorrect operations.

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Color inversion
Touch the switch to turn on/off color inversion.
Color correction
Touch to turn on/off color correction.

11.4.3 Regulatory & safety
Touch to view product information.

11.4.4 About phone
This contains information about things ranging from Legal information, Model number, Firmware
version, Baseband version, Kernel version, Build number to those listed below:
System updates
Touch to check for system updates.
Status
This contains the status of the Battery status, Battery level, My phone number, Network, Signal strength,
etc.
Legal information
Touch to view legal information.

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12

Making the most of your phone�����������

You can download software upgrades for free from the website (www.alcatelonetouch.com).

12.1 Upgrade
You can use the Over-the-air Upgrade tool to update your phone's software.

12.1.1 Over-the-air Upgrade
Using the Over-the-air Upgrade tool you can update your phone's software.
To access System updates, touch Settings\About phone\System updates. Or you can touch
icon to open the applications list. Then touch System Updates. When there is a new version can be
updated, one indicator will be shown on System updates menu. If you want to update the system,
please touch System Updates and then the button Download, after it is done please touch Install
to complete the upgrade. Now your phone's software will be the latest version.
You should turn on data connection before searching for updates. Settings for auto-check intervals is
also available once you restart the phone.
If you have chosen auto-check, when the system discovers the new version, dialog will pop up to choose
download or ignore, the notification also will show in status bar.

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13

12 Month Limited Warranty�����������������

TCL Communication Ltd. warrants to the original retail purchaser of this wireless device that should
this product or part thereof during normal consumer usage and condition be proven to be defective
in material or workmanship that results in product failure within the first twelve (12) months from the
date of purchase as shown on your original sales receipt from an authorized sales agent. Such defect(s)
will be repaired or replaced (with new or rebuilt parts) at the company’s option without charge for
parts or labor directly related to the defect(s). Batteries, power adapters, and other accessories sold as
in box items are also warranted against defects and workmanship that results in product failure within
the first twelve (12) month period from the date of purchase. This warranty extends to products
purchased and sold within the United States.
The limited warranty for your wireless device will be voided if any of the following conditions occur:
• Non-compliance with the instructions for use or installation, or with technical and safety standards
applicable in the geographical area where your phone is used;
• Connection to any equipment not supplied or not recommended by TCL Communication Ltd.;
• Modification or repair performed by individuals not authorized by TCL Communication Ltd. or its
affiliates;
• Changes to the device operating system by the user or third party applications;
• Acts of god such as inclement weather, lightning, power surges, fire, humidity, infiltration of liquids or
foods, chemical products, download of files, crash, high voltage, corrosion, oxidation;
• Removal or altering of the wireless device’s event labels or serial numbers (IMEI);
• Damage from exposure to water or other liquids, moisture, humidity, excessive temperatures
or extreme environmental conditions, sand, excess dust and any condition outside the operating
guidelines;
• Rooted devices;
• Damage as result of physical abuse regardless of cause.
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There are no express warranties, whether written, oral or implied, other than this printed
limited warranty or the mandatory warranty provided by your jurisdiction. In no event shall TCL
Communication Ltd. or any of its affiliates be liable for incidental or consequential damages of any
nature whatsoever, including but not limited to commercial loss, to the full extent those damages can
be disclaimed by law. Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions
may not apply to you.
How to obtain Support: Contact the customer care center by calling (855-368-0829) or going to
(http://www.alcatelonetouch.us). We have placed many self-help tools that may help you to isolate
the problem and eliminate the need to send your wireless device in for service. In the case that your
wireless device is no longer covered by this limited warranty due to time or condition, you may utilize
our out of warranty repair options.

Electronic Recycling:
For more information on Electronic Recycling, please:
1) Visit ALCATEL ONETOUCH Electronic Recycling Program website at http://www.alcatelonetouch.
us/electronic-recycling-program, or
2) Call ALCATEL ONETOUCH US Customer Support at 1-855-368-0829.

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Troubleshooting�����������������������������������������������
Before contacting the service center, you are advised to follow the instructions below:
• You are advised to fully charge ( ) the battery for optimal operation.
• Avoid storing large amounts of data in your phone as this may affect its performance.
• Use Factory data reset and the upgrade tool to perform phone formatting or software
upgrading. ALL User phone data: contacts, photos, messages and files, downloaded applications will
be lost permanently. It is strongly advised to fully backup the phone data and profile before doing
formatting and upgrading.
Carry out the following checks:
My phone is frozen or cannot be switched on
• Check the battery power level, charge for at least 20 minutes.
• If it still does not work, please reset the phone using the Power key and the Volume up key.
My phone has not responded for several minutes
• Restart your phone by pressing and holding the Power key.
My phone turns off by itself
• Check that your screen is locked when you are not using your phone, and make sure the Power
key is not mis-contacted due to unlocked screen.
• Check the battery charge level.
My phone cannot charge properly
• Make sure that your battery is not completely discharged; if the battery power is empty for a long
time, it may take around 20 minutes to display the battery charger indicator on the screen.
• Make sure charging is carried out under normal conditions (0°C (32°F) to +40°C (104°F)).
• When abroad, check that the voltage input is compatible.
My phone cannot connect to a network or “No service” is displayed
• Try connecting in another location.
• Verify the network coverage with your service provider.
• Check with your service provider that your SIM card is valid.
• Try selecting the available network(s) manually.
• Try connecting at a later time if the network is overloaded.
105

My phone cannot connect to the Internet
• Check that the IMEI number (press *#06#) is the same as the one printed on your warranty card
or box.
• Make sure that the internet access service of your SIM card is available.
• Check your phone's Internet connecting settings.
• Make sure you are in a place with network coverage.
• Try connecting at a later time or another location.
Invalid SIM card
• Make sure the SIM card has been correctly inserted (see “Inserting or removing the SIM card”).
• Make sure the chip on your SIM card is not damaged or scratched.
• Make sure the service of your SIM card is available.
Unable to make outgoing calls
• Make sure you have dialed a valid number and have touched
.
• For international calls, check the country and area codes.
• Make sure your phone is connected to a network, and the network is not overloaded or
unavailable.
• Check your subscription status with your service provider (credit, SIM card valid, etc.).
• Make sure you have not barred outgoing calls.
• Make sure that your phone is not in airplane mode.
Unable to receive incoming calls
• Make sure your phone is switched on and connected to a network (check for overloaded or
unavailable network).
• Check your subscription status with your service provider (credit, SIM card valid, etc.).
• Make sure you have not forwarded incoming calls.
• Make sure that you have not barred certain calls.
• Make sure that your phone is not in airplane mode.
The caller’s name/number does not appear when a call is received
• Check that you have subscribed to this service with your service provider.
• Your caller has concealed his/her name or number.

106

I cannot find my contacts
• Make sure your SIM card is not broken.
• Make sure your SIM card is inserted properly.
• Import all contacts stored in SIM card to phone.
The sound quality of the calls is poor
• You can adjust the volume during a call by pressing the Volume Up/Down key.
• Check the network strength
.
• Make sure that the receiver, connector or speaker on your phone is clean.
I am unable to use the features described in the manual
• Check with your service provider to make sure that your subscription includes this service.
• Make sure this feature does not require an ALCATEL Onetouch accessory.
When I select a number from my contacts, the number cannot be dialed
• Make sure that you have correctly recorded the number in your file.
• Make sure that you have selected the country prefix when calling a foreign country.
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete some files or save the files in the phone
contacts.
My callers are unable to leave messages on my voicemail
• Contact your service provider to check service availability.
I cannot access my voicemail
• Make sure your service provider's voicemail number is correctly entered in "Voicemail number".
• Try later if the network is busy.
I am unable to send and receive MMS
• Check your phone memory availability as it might be full.
• Contact your service provider to check service availability and check MMS parameters.
• Verify the server center number or your MMS profile with your service provider.
• The server center may be swamped, try again later.
SIM card PIN locked
• Contact your service provider to obtain the PUK code (Personal Unblocking Key).
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I am unable to connect my phone to my computer
• Check that your USB driver is installed properly.
• Check that you have marked the checkbox of USB debugging in USB connection options.
• Make sure that you’re using the right cable from the box.
I am unable to download new files
• Make sure there is sufficient phone memory for your download.
• Check your subscription status with your service provider.
The phone cannot be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is visible to other users .
• Make sure that the two phones are within Bluetooth’s detection range.
How to make your battery last longer
• Make sure you follow the complete charge time (minimum 2.5 hours).
• After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes
after removing the charger to obtain an exact indication.
• Switch on the backlight upon request.
• Extend the email auto-check interval for as long as possible.
• Update news and weather information on manual demand, or increase their auto-check interval.
• Exit background-running applications if they are not being used for a long time.
• Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
The phone will become warm following prolonged calls, game playing, internet surfing
or running other complex applications.
• This heating is a normal consequence of the CPU handling excessive data. Ending above actions will
make your phone return to normal temperatures.

108

Safety and Use...................................................
We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability
for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein.

EXPOSURE TO RADIO FREQUENCY SIGNALS

Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it
receives and also sends out radio frequency (RF) signals. In August 1996, the Federal Communications Commissions
(FCC) adopted RF exposure guidelines with safety levels for handheld wireless phones. Those guidelines are
consistent with the safety standards previously set by both U.S.
and international standards bodies:
ANSI C95.1 (1992) *
NCRP Report 86 (1986) *
ICNIRP (1996) *
Those standards were based on comprehensive and periodic evaluations of the relevant scientific literature. For
example, over 120 scientists, engineers, and physicians from universities, government health agencies, and industry
reviewed the available body of research to develop the ANSI Standard (C951).
The design of your phone complies with the FCC guidelines (and those standards).
1: American National Standards Institute.
2: National Council on Radiation Protection and Measurements.
3: International Commission on Nonionizing Radiation Protection.

ANTENNA SAFETY
Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments
could impair call quality, damage the phone, or result in violation of FCC regulations. Please contact your local dealer
for replacement antenna.
Do not use the phone with a damaged antenna. If a damaged antenna comes into contact with the skin, a minor burn
may result. Please contact your local dealer for replacement antenna.

DRIVING SAFETY

Talking on the phone while driving is extremely dangerous and is illegal in some states. Remember, safety comes first.
Check the laws and regulations on the use of phones in the areas where you drive. Always obey them. Also, if using
your phone while driving, please:
• Give full attention to driving. Driving safely is your first responsibility.
• Use hands-free operation, if available.
• Pull off the road and park before making or answering a call, if driving conditions so require.
If you must use the phone while driving, please use one-touch, speed dialing, and auto answer modes.
An airbag inflates with great force. DO NOT place objects, including both installed or portable wireless equipment,
in the area over the airbag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed
and the air bag inflates, serious injury could result.
WARNING: Failure to follow these instructions may lead to serious personal injury and possible property damage.

109

ELECTRONIC DEVICES

Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives
and also sends out radio frequency (RF) signals. Most modern electronic equipment is shielded from RF energy.
However, certain electronic equipment may not be shielded against the RF signals from your wireless phone.
Therefore, use of your phone must be restricted in certain situations.

PACEMAKERS

The Health Industry Manufacturers Association recommends that a minimum separation of six (6”) inches be
maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker.
These recommendations are consistent with the independent research by and recommendations of Wireless
Technology Research. Persons with pacemakers:
• ALWAYS keep the phone more than six inches from your pacemaker when the phone is turned on.
• Do not carry the phone in a breast pocket.
• Use the ear opposite the pacemaker to minimize the potential for interference.
• If you have any reason to suspect that interference is taking place, turn your phone OFF immediately.

HEARING AIDS

Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want
to consult your service provider (or call the customer service line to discuss alternatives).

OTHER MEDICAL DEVICES

If you use any other personal medical device, consult the manufacturer of your device to determine if they are
adequately shielded from external RF energy.
Your physician may be able to assist you in obtaining this information. Turn your phone OFF in healthcare facilities
when any regulations posted in these areas instruct you to do so. Hospitals or healthcare facilities may be using
equipment that could be sensitive to external RF energy.

VEHICLES

RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check
with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any
equipment that has been added to your vehicle.

POSTED FACILITIES

Turn your phone OFF where posted notices so require.

OTHER SAFETY GUIDELINES
AIRCRAFT

FCC regulations prohibit using your phone while in the air. Turn your phone OFF before boarding an aircraft. Always
request and obtain prior consent and approval of an authorized airline representative before using your phone aboard
an aircraft.
Always follow the instructions of the airline representative whenever using your phone aboard an aircraft, to prevent
any possible interference with airborne electronic equipment.

110

BLASTING AREAS

To avoid interfering with blasting operations, turn your phone OFF when in a “blasting area” or in areas posted: “Turn
off two-way radio.” Obey all signs and instructions.

POTENTIALLY EXPLOSIVE ATMOSPHERES

Turn your phone OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions.
Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not always, clearly marked.They include fueling areas such
as gas stations; below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum
gas (such as propane or butane); areas where the air contains chemicals or particles, such as grain, dust, or metal
powders; and any other area where you would normally be advised to turn off your vehicle’s engine.

PRECAUTIONS

Your Handheld Portable Telephone is a high quality piece of equipment. Before operating, read all instructions and
cautionary markings on (1) USB AC Adapter (2) Battery.
Failure to follow the directions below could result in serious bodily injury and/or property damage due to battery
liquid leakage, fire or rupture.
• DO NOT use this equipment in an extreme environment where high temperature or high humidity exists.
• DO NOT abuse the equipment. Avoid striking, shaking or shocking. When not using, lay down the unit to avoid
possible damage due to instability.
• DO NOT expose this equipment to rain or spilled beverages.
• DO NOT use unauthorized accessories.
• DO NOT disassemble the phone or its accessories. If service or repair is required, return unit to an authorized
cellular service center. If unit is disassembled, the risk of electric shock or fire may result.
• DO NOT short-circuit the battery terminals with metal items etc.

SAFETY INFORMATION FOR FCC RF EXPOSURE
WARNING! READ THIS INFORMATION BEFORE USING
CAUTIONS

In August 1996 the Federal Communications Commission (FCC) of the United States with its action in Report and
Order FCC 96-326 adopted an updated safety standard for human exposure to radio frequency electromagnetic
energy emitted by FCC regulated transmitters. Those guidelines are consistent with the safety standard previously set
by both U.S. and international standards bodies.
The design of this phone complies with the FCC guidelines and these international standards.

BODY-WORN OPERATION

This device was tested for typical body-worn operations with the back of the phone kept 1 cm. from the body. To
maintain compliance requirements, use only belt-clips, holsters or similar accessories that maintain a 1 cm separation
distance between the user’s Body and the back of the phone, including the antenna.
The use of belt-clips, holsters and similar accessories should not contain metallic components in its assembly. The use of
accessories that do not satisfy these requirements may not comply with FCC RF exposure requirements, and should be avoided.
For more information about RF exposure, please visit the FCC website at http://www.fcc.gov

111

SAR INFORMATION
THIS MODEL PHONE MEETS THE GOVERNMENT’S
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission
limits for exposure to radiofrequency (RF) energy set by the Federal Communications Commission of the U.S.
Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the
general population. The guidelines are based on standards that were developed by independent scientific organizations
through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin
designed to assure the safety of all persons, regardless of age and health.
The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption
Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. * Tests for SAR are conducted with the phone transmitting at
its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified
power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because
the phone is designed to operate at multiple power levels so as to use only the power required to reach the network.
In general, the closer you are to a wireless base station antenna, the lower the power output.
Before a phone model is available for sale to the public, it must be tested and certified to the FCC that it does not
exceed the limit established by the government adopted requirement for safe exposure. The tests are performed in
positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model. The highest
SAR value for this model phone when tested for use at the ear is 1.19 W/Kg and when worn on the body is 1.47W/Kg.
(Body-worn measurements differ among phone models, depending upon available accessories and FCC requirements).
While there may be differences between the SAR levels of various cellphones and at various positions, they all meet
the government requirement for RF exposure.
For body-worn operation, the cellphone meets FCC RF exposure guidelines provided that it is used with a nonmetallic accessory with the handset at least 10 mm from the body. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.
SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of
http://www.fcc.gov/oet/ea after searching on JYCBLADE.
Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry
Association (CTIA) web-site at http://www.ctia.org.
* In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged
over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the
public and to account for any variations in measurements.

For this device, the highest reported SAR value for usage near the body is:
Maximum SAR for this model and conditions under which it was recorded
Onetouch 5054N(Body-worn)

1.47 W/Kg

112

HEARING AID COMPATIBILITY (HAC) FOR WIRELESS
TELECOMMUNICATIONS DEVICES
OUR COMMITMENT

We believe that all of our customers should be able to enjoy the benefits of digital wireless technologies. We are
committed to providing a selection of compatible devices for our customers who wear hearing aids.

THIS PHONE HAS A HAC RATING OF M3&T3. Reference ANSI C63.19-2011
FCC ID: 2ACCJA006
WHAT IS HEARING AID COMPATIBILITY?

The Federal Communications Commission has implemented rules and a rating system designed to enable people who
wear hearing aids to more effectively use these wireless telecommunications devices.The standard for compatibility of
digital wireless phones with hearing aids is set forth in American National Standard Institute (ANSI) standard C63.19.
There are two sets of ANSI standards with ratings from one to four (four being the best rating): an “M” rating for
reduced interference making it easier to hear conversations on the phone when using the hearing aid microphone,
and a “T” rating that enables the phone to be used with hearing aids operating in the telecoil mode thus reducing
unwanted background noise.

HOW WILL I KNOW WHICH WIRELESS PHONES ARE HEARING AID COMPATIBLE?

The Hearing Aid Compatibility rating is displayed on the wireless phone box.
A phone is considered Hearing Aid Compatible for acoustic coupling (microphone mode) if it has an “M3” or “M4”
rating. A digital wireless phone is considered Hearing Aid Compatible for inductive coupling (telecoil mode) if it has
a “T3” or “T4” rating.
This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses.
However, there may be some newer wireless technologies used in this phone that have not been tested yet for use
with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using
your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider
about its return and exchange policies and for information on hearing aid compatibility.

HOW WILL I KNOW IF MY HEARING AID WILL WORK WITH A PARTICULAR
DIGITAL WIRELESS PHONE?

You’ll want to try a number of wireless phones so that you can decide which works the best with your hearing aids.
You may also want to talk with your hearing aid professional about the extent to which your hearing aids are immune
to interference, if they have wireless phone shielding, and whether your hearing aid has a HAC rating.

FOR MORE INFORMATION ABOUT HEARING AIDS AND DIGITAL WIRELESS
PHONE
•
•
•
•

FCC Hearing Aid Compatibility and Volume Control – http://www.fcc.gov/cgb/dro/hearing.html
Hearing Loss Association of America – http://www.hearingloss.org/learn/cellphonetech.asp
CTIA – http://www.accesswireless.org/Disability-Categories/Hearing.aspx
Gallaudet University, RERC – http://tap.gallaudet.edu/voice

FDA CONSUMER UPDATE
U.S. FOOD AND DRUG ADMINISTRATION - CENTER FOR DEVICES AND
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RADIOLOGICAL
HEALTH CONSUMER UPDATE ON WIRELESS PHONES
1. Do wireless phones pose a health hazard?
The available scientific evidence does not show that any health problems are associated with using wireless
phones. There is no proof, however, that wireless phones are absolutely safe. Wireless phones emit low levels of
radiofrequency energy (RF) in the microwave range while being used. They also emit very low levels of RF when in
the idle mode. Whereas high levels of RF can produce health effects (by heating tissue), exposure to low level RF that
does not produce heating effects causes no known adverse health effects. Many studies of low level RF exposures have
not found any biological effects. Some studies have suggested that some biological effects may occur, but such findings
have not been confirmed by additional research. In some cases, other researchers have had difficulty in reproducing
those studies, or in determining the reasons for inconsistent results.
2. What is FDA’s role concerning the safety of wireless phones?
Under the law, FDA does not review the safety of radiation-emitting consumer products such as wireless phones
before they can be sold, as it does with new drugs or medical devices. However, the agency has authority to take
action if wireless phones are shown to emit radiofrequency energy (RF) at a level that is hazardous to the user. In
such a case, FDA could require the manufacturers
of wireless phones to notify users of the health hazard and to repair, replace or recall the phones so that the hazard
no longer exists. Although the existing scientific data do not justify FDA regulatory actions, FDA has urged the wireless
phone industry to take a number of steps, including the following:
• Support needed research into possible biological effects of RF of the type emitted by wireless phones;
• Design wireless phones in a way that minimizes any RF exposure to the user that is not necessary for device
function;
and
• Cooperate in providing users of wireless phones with the best possible information on possible effects of wireless
phone use on human health.
FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of
RF safety to ensure coordinated efforts at the federal level. The following agencies
belong to this working group:
• National Institute for Occupational Safety and Health
• Environmental Protection Agency
• Federal Communications Commission
• Occupational Safety and Health Administration
• National Telecommunications and Information Administration
The National Institutes of Health participates in some inter-agency working group activities, as well. FDA shares
regulatory responsibilities for wireless phones with the Federal Communications Commission (FCC). All phones that
are sold in the United States must comply with FCC safety guidelines that limit RF exposure. FCC relies on FDA
and other health agencies for safety questions about wireless phones. FCC also regulates the base stations that the
wireless phone net works rely upon. While these base stations operate at higher power than do the wireless phones
themselves, the RF exposures that people get from these base stations are typically thousands of times lower than

114

those they can get from wireless phones. Base stations are thus not the subjects of the safety questions discussed
in this document.
3. What kinds of phones are the subjects of this update?
The term “wireless phone” refers here to hand-held wireless phones with built-in antennas, often called “cell,”
“mobile,” or “PCS” phones. These types of wireless phones can expose the user to measurable radiofrequency energy
(RF) because of the short distance between the phone and the user’s head. These RF exposures are limited by Federal
Communications Commission safety guidelines that were developed with the advice of FDA and other federal health
and safety agencies. When the phone is located at greater distances from the user, the exposure to RF is drastically
lower because a person’s RF exposure decreases rapidly with increasing distance from the source. The so-called
“cordless phones,” which have a base unit connected to the telephone wiring in a house, typically operate at far lower
power levels, and thus produce RF exposures far below the FCC safety limits.
4. What are the results of the research done already?
The research done thus far has produced conflicting results, and many studies have suffered from flaws in
their research methods. Animal experiments investigating the effects of radiofrequency energy (RF) exposures
characteristic of wireless phones have yielded conflicting results that often cannot be repeated in other laboratories.
A few animal studies, however, have suggested that low levels of RF could accelerate the development of cancer in
laboratory animals. However, many of the studies that showed increased tumor development used animals that had
been genetically engineered or treated with cancer-causing chemicals so as to be predisposed to develop cancer in the
absence of RF exposure. Other studies exposed the animals to RF for up to 22 hours per day.These conditions are not
similar to the conditions under which people use wireless phones, so we don’t know with certainty what the results
of such studies mean for human health. Three large epidemiology studies have been published since December 2000.
Between them, the studies investigated any possible association between the use of wireless phones and primary brain
cancer, glioma, meningioma, or acoustic neu-roma, tumors of the brain or salivary gland, leukemia, or other cancers.
None of the studies demonstrated the existence of any harmful health effects from wireless phone RF exposures.
However, none of the studies can answer questions about long-term exposures, since the average period of phone
use in these studies was around three years.
5. What research is needed to decide whether RF exposure from wireless phones poses a health risk?
A combination of laboratory studies and epidemiological studies of people actually using wireless phones would
provide some of the data that are needed. Lifetime animal exposure studies could be completed in a few years.
However, very large numbers of animals would be needed to provide reliable proof of a cancer promoting effect if one
exists. Epidemiological studies can provide data that is directly applicable to human populations, but 10 or more years’
follow-up may be needed to provide answers about some health effects, such as cancer. This is because the interval
between the time of exposure to a cancer-causing agent and the time tumors develop - if they do -may be many,
many years. The interpretation of epidemiological studies is hampered by difficulties in measuring actual RF exposure
during day-to-day use of wireless phones. Many factors affect this measurement, such as the angle at which the phone
is held, or which model of phone is used.
6. What is FDA doing to find out more about the possible health effects of wireless phone RF?
FDA is working with the U.S. National Toxicology Program and with groups of investigators around the world to

115

ensure that high priority animal studies are conducted to address important questions about the effects of exposure
to radiofrequency energy (RF). FDA has been a leading participant in the World Health Organization International
Electromagnetic Fields (EMF) Project since its inception in 1996. An influential result of this work has been the
development of a detailed agenda of research needs that has driven the establishment of new research programs
around the world. The Project has also helped develop a series of public information documents on EMF issues.
FDA and the Cellular Telecommunications & Internet Association (CTIA) have a formal Cooperative Research and
Development Agreement (CRADA) to do research on wireless phone safety. FDA provides the scientific oversight,
obtaining input from experts in government, industry, and academic organizations. CTIA-funded research is conducted
through contracts to independent investigators. The initial research will include both laboratory studies and studies of
wireless phone users. The CRADA will also include a broad assessment of additional research needs in the context
of the latest research developments around the world.
7. How can I find out how much radiofrequency energy exposure I can get by using my wireless phone?
All phones sold in the United States must comply with Federal Communications Commission (FCC) guidelines that
limit radiofrequency energy (RF) exposures. FCC established these guidelines in consultation with FDA and the
other federal health and safety agencies. The FCC limit for RF exposure from wireless telephones is set at a Specific
Absorption Rate (SAR) of 1.6 watts per kilogram (1.6 W/kg). The FCC limit is consistent with the safety standards
developed by the Institute of Electrical and Electronic Engineering (IEEE) and the National Council on Radiation
Protection and Measurement. The exposure limit takes into consideration the body’s ability to remove heat from the
tissues that absorb energy from the wireless phone and is set well below levels known to have effects. Manufacturers
of wireless phones must report the RF exposure level for each model of phone to the FCC. The FCC website (http://
www.fda.gov (under “c” in the subject index, select Cell Phones > Research)) gives directions for locating the FCC
identification number on your phone so you can find your phone’s RF exposure level in the online listing.
8. What has FDA done to measure the radiofrequency energy coming from wireless phones?
The Institute of Electrical and Electronic Engineers (IEEE) is developing a technical standard for measuring the
radiofrequency energy (RF) exposure from wireless phones and other wireless handsets with the participation
and leadership of FDA scientists and engineers. The standard, “Recommended Practice for Determining the SpatialPeak Specific Absorption Rate (SAR) in the Human Body Due to Wireless Communications Devices: Experimental
Techniques,” sets forth the first consistent test methodology for measuring the rate at which RF is deposited in the
heads of wireless phone users. The test method uses a tissue-simulating model of the human head. Standardized SAR
test methodology is expected to greatly improve the consistency of measurements made at different laboratories on
the same phone. SAR is the measurement of the amount of energy absorbed in tissue, either by the whole body or a
small part of the body. It is measured in watts/kg (or milliwatts/g) of matter. This measurement is used to determine
whether a wireless phone complies with safety guidelines.
9. What steps can I take to reduce my exposure to radiofrequency energy from my wireless phone?
If there is a risk from these products—and at this point we do not know that there is—it is probably very small. But if
you are concerned about avoiding even potential risks, you can take a few simple steps to minimize your exposure to
radiofrequency energy (RF). Since time is a key factor in how much exposure a person receives, reducing the amount
of time spent using a wireless phone will reduce RF exposure.
• If you must conduct extended conversations by wireless phone every day, you could place more distance between

116

your body and the source of the RF, since the exposure level drops off dramatically with distance.
For example, you could use a headset and carry the wireless phone away from your body or use a wireless phone
connected to a remote antenna. Again, the scientific data do not demonstrate that wireless phones are harmful. But
if you are concerned about the RF exposure from these products, you can use measures like those described above
to reduce your RF exposure from wireless phone use.
10. What about children using wireless phones?
The scientific evidence does not show a danger to users of wireless phones, including children and teenagers. If you
want to take steps to lower exposure to radiofrequency energy (RF), the measures described above would apply to
children and teenagers using wireless phones. Reducing the time of wireless phone use and increasing the distance
between the user and the RF source will reduce RF exposure. Some groups sponsored by other national governments
have advised that children be discouraged from using wireless phones at all. For example, the government in the
United Kingdom distributed leaflets containing such a recommendation in December 2000. They noted that no
evidence exists that using a wireless phone causes brain tumors or other ill effects. Their recommendation to limit
wireless phone use by children was strictly precautionary; it was not based on scientific evidence that any health
hazard exists.
11. What about wireless phone interference with medical equipment?
Radiofrequency energy (RF) from wireless phones can interact with some electronic devices. For this reason,
FDA helped develop a detailed test method to measure electromagnetic interference (EMI) of implanted cardiac
pacemakers and defibrillators from wireless telephones. This test method is now part of a standard sponsored by the
Association for the Advancement of Medical instrumentation (AAMI). The final draft, a joint effort by FDA, medical
device manufacturers, and many other groups, was completed in late 2000. This standard will allow manufacturers
to ensure that cardiac pacemakers and defibrillators are safe from wireless phone EMI. FDA has tested hearing aids
for interference from handheld wireless phones and helped develop a voluntary standard sponsored by the Institute
of Electrical and Electronic Engineers (IEEE). This standard specifies test methods and performance requirements for
hearing aids and wireless phones so that that no interference occurs when a person uses a “compatible” phone and a
“compatible” hearing aid at the same time.This standard was approved by the IEEE in 2000. FDA continues to monitor
the use of wireless phones for possible interactions with other medical devices. Should harmful interference be found
to occur, FDA will conduct testing to assess the interference and work to resolve the problem.
12. Where can I find additional information?
For additional information, please refer to the following resources:
• F DA
web
page
on
wireless
phones
(http://www.fda.gov/Radiation-EmittingProducts/
RadiationEmittingProductsandProcedures/HomeBusinessandEntertainment/CellPhones/default.htm)
• Federal Communications Commission (FCC) RF Safety Program (http://www.fcc.gov/oet/rfsafety)
• International Commission on Non-Ionizing Radiation Protection (http://www.icnirp.de)
• World Health Organization (WHO) International EMF Project (http://www.who.int/peh-emf/en/)
• National Radiological Protection Board (UK) (http://www.hpa.org.uk/radiation/)

117

AVOID POTENTIAL HEARING LOSS

Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss. Some
scientific research suggests that using portable audio devices, such as portable music players and cellular telephones,
at high volume settings for long durations may lead to permanent noise-induced hearing loss. This includes the use
of headphones (including headsets, earbuds and Bluetooth® or other wireless devices). Exposure to very loud sound
has also been associated in some studies with tinnitus (a ringing in the ear), hypersensitivity to sound and distorted
hearing. Individual susceptibility to noise-induced hearing loss and other potential hearing problems varies.
The amount of sound produced by a portable audio device varies depending on the nature of the sound, the device,
the device settings and the headphones. You should follow some commonsense recommendations when using any
portable audio device:
• Set the volume in a quiet environment and select the lowest volume at which you can hear adequately.
• When using headphones, turn the volume down if you cannot hear the people speaking near you or if the person
sitting next to you can hear what you are listening to.
• Do not turn the volume up to block out noisy surroundings. If you choose to listen to your portable device in a
noisy environment, use noise-cancelling headphones to block out background environmental noise.
• Limit the amount of time you listen. As the volume increases, less time is required before your hearing could be
affected.
• Avoid using headphones after exposure to extremely loud noises, such as concerts, that might cause temporary
hearing loss. Temporary hearing loss might cause unsafe volumes to sound normal.
• Do not listen at any volume that causes you discomfort. If you experience ringing in your ears, hear muffled speech
or experience any temporary hearing difficulty after listening to your portable audio device, discontinue use and
consult your doctor.

YOU CAN OBTAIN ADDITIONAL INFORMATION ON THIS SUBJECT FROM THE
FOLLOWING SOURCES:
AMERICA ACADEMY OF AUDIOLOGY
11730 Plaza American Drive, Suite 300
Reston, VA 20190
Voice: 800-AAA-2336
Email: infoaud@audiology.org
Internet: http://www.audiology.org

NATIONAL INSTITUTE ON DEAFNESS AND OTHER COMMUNICATION
DISORDERS
NATIONAL INSTITUTES OF HEALTH:
31 Center Drive, MSC 2320
Bethesda, MD USA 20892-2320
Voice: (301) 496-7243
Email: wengerj@nidcd.nih.gov
Internet: http://www.nidcd.nih.gov/health/hearing

118

CENTERS FOR DISEASE CONTROL AND PREVENTION
1600 Clifton Rd. Atlanta, GA 30333, USA
Voice: 800-CDC-INFO (800-232-4636)
Internet: http://www.cdc.gov/niosh/topics/noise/default.html

FCC COMPLIANCE INFORMATION

This device complies with Part 15 of FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received. Including interference that may cause undesired operation.

INFORMATION TO THE USER

This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful Interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful Interference to radio communications. However,
there is no guarantee that interference will not occur in a particular Installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet of a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for assistance.
CAUTION: Changes or modification not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment. Connecting of peripherals requires the use of grounded shielded signal
cables.

INFORMATION ABOUT SAFEGUARDING HANDSETS

We encourage customers to take appropriate measures to secure their handsets and invite them to take advantage
of the features available on this handset to help secure it from theft and/or other unauthorized access and use. This
handset has a locking function (e.g., user-defined codes or patterns) that can serve as a first line of defense against
unauthorized use or access to stored information. Your service provider may also offer remote locking and wiping
capabilities as an additional service against theft, contact your service provider for availability of this service.

119

LICENSES
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks
by TCL Communication Ltd. and its affiliates is under license. Other trademarks and trade names are
those of their respective owners.

Onetouch 5065N Bluetooth® Declaration ID D026715
The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance.
Google, the Google logo, Android, the Android logo, Google SearchTM, Google MapsTM, GmailTM, YouTube, Android
Market, Google Latitude TM and Hangout TM are trademarks of Google Inc.
You have purchased a product which uses the open source (http://opensource.org/) programs mtd, msdosfs, netfilter/
iptables and initrd in object code and other open source programs licensed under the GNU General Public License
and Apache License. We will provide you with a complete copy of the corresponding source codes upon request
within a period of three years from the distribution of the product by TCL Communications Ltd.
You may download the source codes from http:// sourceforge.net/projects/alcatel/files/. The provision of the source
code is free of charge from internet.

For more information on using this phone or to view frequently asked questions, please visit www.alcatelonetouch.com.

120

1



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