Aldelo 3.0 Manual

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Aldelo For Restaurants©
Resource Kit

II
PUBLISHED BY
Aldelo Systems Inc.
P.O. Box 271
Standard, CA 95373
Copyright © 2005 by Aldelo Systems Inc.
All rights reserved. No Part of the contents of this book may be reproduced or transmitted in any form or
by any means without the written permissions of the publisher.

Printed and Bound in the United States of America.

This manual is available through Aldelo Systems Inc. and resellers worldwide. For further information
about other languages that the manual may be translated in, please contact Aldelo Systems Inc. or visit our
Web site at www.aldelo.com/. Send comments about this manual to contact@aldelo.com
Aldelo™ For Restaurants, Aldelo™ Data Polling Server, Aldelo™ Gift Card Server, Aldelo™ Localization
Manager, Aldelo™ Data Management Suite, are trademarks of Aldelo Systems Inc.. Other products or
company names mentioned herein may be the trademarks of their respective owners.
The example companies, organizations, products, logos, people, places, and events depicted herein are
fictitious. No association with any real company, organization, product, logo, person, place or event is
intended or should be inferred.

III

PART 1 GETTING STARTED _______________________________________ 1
Chapter 1 POS Hardware ______________________________________________________________2
Server Computer ____________________________________________________________________2
What Defines the Server ____________________________________________________________2
Minimum/Recommended Requirements ________________________________________________3
Software on the Server ______________________________________________________________3
Client Computer_____________________________________________________________________4
What Defines the Client _____________________________________________________________4
Minimum/Recommended Requirements ________________________________________________4
Software on the Client ______________________________________________________________4
Touch Screens ______________________________________________________________________5
All-In-One Terminals_______________________________________________________________5
Touch Monitors ___________________________________________________________________5
Printers ____________________________________________________________________________5
Interfaces ________________________________________________________________________5
Serial _________________________________________________________________________6
Parallel ________________________________________________________________________6
Ethernet _______________________________________________________________________7
USB __________________________________________________________________________7
Printer Roles________________________________________________________________________8
Receipt __________________________________________________________________________8
Kitchen__________________________________________________________________________8
Bar _____________________________________________________________________________8
Label ___________________________________________________________________________9
Report___________________________________________________________________________9
MSR Readers ______________________________________________________________________10
Keyboard Interface________________________________________________________________10
USB Interface____________________________________________________________________10
Serial Interface ___________________________________________________________________10
Pole Displays ______________________________________________________________________11
Command Set____________________________________________________________________11
Serial __________________________________________________________________________11
Cash Drawers ______________________________________________________________________11
Printer Driven____________________________________________________________________11
Serial __________________________________________________________________________11
MICR Readers _____________________________________________________________________12
Keyboard Interface________________________________________________________________12
Barcode Readers ___________________________________________________________________12
Keyboard Interface________________________________________________________________12
USB Interface____________________________________________________________________12
Weight Scale ______________________________________________________________________13
Caller ID__________________________________________________________________________13
Coin Changer ______________________________________________________________________13
Chapter 2 Network Hardware _________________________________________________________14
Aldelo Systems Inc. © 1997 - 2006

IV
Physical Network ___________________________________________________________________15
Cabling_________________________________________________________________________15
Hardware _______________________________________________________________________15
NIC Cards ____________________________________________________________________16
Hubs _________________________________________________________________________16
Switches ______________________________________________________________________16
Routers _______________________________________________________________________17
Wireless Access Points __________________________________________________________17
Assembling Your Network ___________________________________________________________18
Starting the Network ______________________________________________________________18
Chapter 3 Network Software __________________________________________________________19
Configuring Windows for Networking __________________________________________________20
Windows 2000 ___________________________________________________________________20
Windows XP Pro _________________________________________________________________22
Testing Your Network _______________________________________________________________23
Chapter 4 POS Hardware Setup _______________________________________________________24
Setting up the Terminal ______________________________________________________________25
Setting up the POS Printers ___________________________________________________________25
Windows 2000 ___________________________________________________________________26
Sharing Printers in Windows 2000__________________________________________________26
Windows XP Pro _________________________________________________________________27
Sharing Printers in Windows XP Pro ________________________________________________27
Testing the POS Printers _____________________________________________________________28
Setting up the Cash Drawer ___________________________________________________________29
Printer Driven____________________________________________________________________29
Serial __________________________________________________________________________29
Setting up the Customer Display _______________________________________________________30
Setting up the MICR Reader __________________________________________________________30
Setting up the MSR Reader ___________________________________________________________31
Keyboard _______________________________________________________________________31
Serial __________________________________________________________________________31
Setting up the Barcode Reader _________________________________________________________32
Setting up the Coin Changer __________________________________________________________32
Setting up Caller ID _________________________________________________________________32
Modem _________________________________________________________________________32
Multi-Line Caller ID Device ________________________________________________________32

PART 2 SOFTWARE INSTALLATION AND CONFIGURATION ___________ 33
Chapter 5 Software Setup _____________________________________________________________34
Installing Aldelo For Restaurants_______________________________________________________35
Adjusting Windows _________________________________________________________________36
Proper Screen Resolution___________________________________________________________36
16 Bit Color Palette or Better________________________________________________________36
Aldelo Systems Inc. © 1997 - 2006

V
Small Font 96 DPI ________________________________________________________________37
Keep the Taskbar on Top of Other Windows Taskbar option _______________________________37
Setting the Taskbar to Auto Hide_____________________________________________________37
Registering & Activating Aldelo For Restaurants __________________________________________38
Software Activation _______________________________________________________________39
Selecting a Database ________________________________________________________________40
Information Data Entry ______________________________________________________________41
General Settings __________________________________________________________________41
How To Convert Control Codes______________________________________________________48
Code Conversion Chart ____________________________________________________________49
Table Setup _____________________________________________________________________51
Employee Setup __________________________________________________________________55
Menu Setup _____________________________________________________________________63
Inventory Setup __________________________________________________________________84

PART 3 SOFTWARE OPERATION__________________________________ 94
Chapter 6 Opening Procedures_________________________________________________________95
Time Cards________________________________________________________________________96
Clocking In______________________________________________________________________96
Viewing Your Schedule ____________________________________________________________97
Earnings Report __________________________________________________________________97
Register a Pager __________________________________________________________________97
Starting Your Bank _________________________________________________________________99
Starting Staff Bank________________________________________________________________99
Cashier In ______________________________________________________________________ 100
Chapter 7 Hostess Procedures ________________________________________________________ 102
Reservations______________________________________________________________________ 103
Creating A Reservation ___________________________________________________________ 103
Changing A Reservation __________________________________________________________ 104
Checking In A Reservation ________________________________________________________ 104
Waiting List ______________________________________________________________________ 105
Add A Customer to the Waiting List _________________________________________________ 105
Check In the Customer____________________________________________________________ 105
Assigning a Table__________________________________________________________________ 106
Chapter 8 Dine In Orders ____________________________________________________________ 107
Order Entry ______________________________________________________________________ 108
Adding Items ___________________________________________________________________ 110
Voiding Items___________________________________________________________________ 110
Re-Ordering Items _______________________________________________________________ 111
Holding Items___________________________________________________________________ 111
Releasing the Hold _______________________________________________________________ 114
Splitting an Order________________________________________________________________ 114
Combine Orders _________________________________________________________________ 115
Ordering a Half _________________________________________________________________ 115
Aldelo Systems Inc. © 1997 - 2006

VI
Item Details ____________________________________________________________________ 115
Ordering > 1____________________________________________________________________ 115
Applying Discounts ______________________________________________________________ 116
Applying Surcharges _____________________________________________________________ 116
Applying Credits ________________________________________________________________ 117
Changing the Order Type__________________________________________________________ 117
Adding a Customer Name to an Order________________________________________________ 118
Changing the Number of Guests on the Check _________________________________________ 118
Changing the Table Number of the Check_____________________________________________ 118
Recall Another Check on the Same Table _____________________________________________ 119
Changing Seat Numbers in Order Entry_______________________________________________ 119
MISC Button _____________________________________________________________________ 120
Change Price ___________________________________________________________________ 120
Assign Seats ____________________________________________________________________ 120
Clear Order_____________________________________________________________________ 120
No Sale________________________________________________________________________ 121
Change Server __________________________________________________________________ 121
Gratuity _______________________________________________________________________ 121
Cust. Lookup ___________________________________________________________________ 121
Recall Order ____________________________________________________________________ 122
Create Labels ___________________________________________________________________ 122
Retail Screen ___________________________________________________________________ 122
Tax Exempt ____________________________________________________________________ 122
No Kitchen / Bar ________________________________________________________________ 122
To Secondary Language___________________________________________________________ 123
Lock Screens ___________________________________________________________________ 123
Modifier System___________________________________________________________________ 124
Normal Modifiers________________________________________________________________ 124
Manual Modifiers________________________________________________________________ 125
Forced Modifiers ________________________________________________________________ 125
Modifier Builder Template ________________________________________________________ 126
Pizza Builder System _______________________________________________________________ 127
Chapter 9 Bar Tab Orders ___________________________________________________________ 128
Order Entry for Bar Tab_____________________________________________________________ 129
Create a New Bar Tab ____________________________________________________________ 129
Setting Up Bar Tab Efficiency ______________________________________________________ 130
Chapter 10 Take Out Orders _________________________________________________________ 131
Order Entry for Take Out____________________________________________________________ 132
Creating a New Take Out Order ____________________________________________________ 132
Chapter 11 Drive Thru Orders________________________________________________________ 133
Order Entry for Drive Thru __________________________________________________________ 134
Creating a New Drive Thru Order ___________________________________________________ 134
Marking a Drive Thru Order as Complete _____________________________________________ 134
Aldelo Systems Inc. © 1997 - 2006

VII
Chapter 12 Delivery Orders __________________________________________________________ 135
Order Entry for Delivery ____________________________________________________________ 136
Creating a Delivery Order _________________________________________________________ 137
Chapter 13 Delivery Procedures_______________________________________________________ 138
Assigning a Delivery Order __________________________________________________________ 139
Using the Default Delivery Assignment Procedures _____________________________________ 139
Driver Dispatch screen Assignment Procedures. ________________________________________ 139
Using Delivery Directions and Route Planning ___________________________________________ 140
MapPoint Integration Setup ________________________________________________________ 140
Using MapPoint Integration________________________________________________________ 140
Viewing Delivery Order Status _______________________________________________________ 141
Using the Delivery Status screen ____________________________________________________ 141
Chapter 14 Recall Procedures_________________________________________________________ 142
Recall Operations__________________________________________________________________ 143
Chapter 15 Void Procedures __________________________________________________________ 144
Void Operations ___________________________________________________________________ 145
Chapter 16 Cashier Operations _______________________________________________________ 146
No Sale__________________________________________________________________________ 147
Pay Out _________________________________________________________________________ 147
General Payout__________________________________________________________________ 147
Wage Advance __________________________________________________________________ 147
Manager Cash Out. ______________________________________________________________ 148
Issuing Refunds ___________________________________________________________________ 148
Chapter 17 Gift Card Procedures______________________________________________________ 149
Issuing Gift Cards _________________________________________________________________ 150
Recharging Gift Cards ______________________________________________________________ 150
Checking Balances. ________________________________________________________________ 151
Chapter 18 Order Settlement Procedures _______________________________________________ 152
Cashier Settle Operations____________________________________________________________ 153
Settling in the Main POS screen. ____________________________________________________ 153
Cash ________________________________________________________________________ 154
Check _______________________________________________________________________ 154
Credit Card___________________________________________________________________ 154
ATM / Debit Card _____________________________________________________________ 154
Gift Certificate ________________________________________________________________ 155
House Account________________________________________________________________ 155
Complementary _______________________________________________________________ 155
Room Charge _________________________________________________________________ 155
Settling in the Order Entry screen. ___________________________________________________ 156
Settling Using Staff Bank____________________________________________________________ 156
Settling Using Integrated Credit Card Processing _________________________________________ 156
Aldelo Systems Inc. © 1997 - 2006

VIII
Chapter 19 Closing Procedures _______________________________________________________ 157
Closing the Cash Drawer ____________________________________________________________ 158
Quick Sign Out__________________________________________________________________ 158
Clocking Out _____________________________________________________________________ 159
Running A Closing Report___________________________________________________________ 159
Chapter 20 Manager Operations ______________________________________________________ 160
Chapter 21 Reports _________________________________________________________________ 162

PART 4 APPENDIX _____________________________________________ 164
Chapter 22 Field Name Descriptions ___________________________________________________ 165
Store Settings _____________________________________________________________________ 166
Security Settings __________________________________________________________________ 198
Station Settings ___________________________________________________________________ 207
Advanced Settings _________________________________________________________________ 216

Introduction

Part 1
Getting Started

Chapter 1
POS Hardware
Congratulations on purchasing your new POS system! You have taken another step in becoming a very
successful restaurant entrepreneur. In this chapter, you will be introduced to the many different types of
hardware that may be present in your restaurant. This chapter will also go over the benefits and pitfalls of
each type of hardware which should help minimize mistakes when performing the system setup. Since
there are so many hardware manufacturers that you can purchase from, this chapter will only concentrate
on a few from each type that have been tested to work with Aldelo For Restaurants®.

Server Computer
In a POS environment, one computer must responsible for maintaining the software database. This
computer is usually faster and more robust than other computers in the network. In situations where there
is only one computer in the POS network, then that computer will act as the server. Servers can come in
many shapes and sizes. They do not necessarily need to be a computer with enterprise level software and
hardware capable of millions of transactions a second. Most of the time, the server computer is simply the
computer that is the central location for most of the stored database information and management functions.
What Defines the Server
In Aldelo For Restaurants, the one main function of the server is to hold the database that all other POS
systems will connect to when performing transactions. It does not require any special operating system or
hardware to be considered the server computer. Once a database is created on any particular system and
other systems are connected to that database, the system is thereafter considered the database server. When
calling Aldelo Systems Inc. for technical support, they will almost always ask which computer is the
database server when dealing with database related issues.
The server is also responsible for maintaining time synchronization between the client stations and the
server. This means that if one of your client machines has a different time than the server time, the server
will change the client time to match. This is a very important function since all reports are based on the
date/time stamp of each transaction.

3
Minimum/Recommended Requirements
The requirements for computer software and operating systems change just as fast as new hardware and
software is released. Most of the time minimum requirements for software are determined by what
operating system they are running on. Obviously we cannot run Aldelo For Restaurants® on anything less
the operating system minimum requirements due to the operating system needing AT LEAST this amount
of system resources. This should be considered a baseline for your system when trying to figure out how
fast you need your system to be. These minimum requirements are meant to give the person a good
understanding of what is required for the system to even run. These are not meant as a guideline for
purchasing a system. The minimum requirements for Aldelo For Restaurants can be found on the website
at www.aldelo.com.
When purchasing a system, the recommended hardware should be used to search for the right hardware for
the system. These specifications are the company’s recommendation for the system to perform up to the
standards that will be needed in the environment that they were designed for. Anything less than the
recommendation and the customer may experience performance that is slower than expected. The
recommended system requirements of Aldelo For Restaurants can also be found at www.aldelo.com.
Tech Tip: When you run several applications on one machine you should monitor
how much RAM you are using. Assuming you are using Windows XP there are two
things to watch under the Task Manager > Performance Tab. These are Physical
Memory Total and Commit Charge Total. If your Commit Charge is ever more than
your Physical Memory Total, you need to install more RAM. To get to Task Manager
press CTRL+ALT+DELETE and click Task Manager.

Software on the Server
In any network environment, the server computer is responsible for many different tasks. So far the server
computer in our POS network is responsible for holding the database and allowing other systems to connect
to it. Along with this task, the server can also be used to run programs that compliment Aldelo For
Restaurants. These programs include, Aldelo Data Management Suite, Aldelo Gift Card Server (if
purchased), Aldelo Data Polling Utility (if purchased), Aldelo Localization Manager, Aldelo For
Restaurants Wireless (if purchased), and other third party applications.
For each one of these programs, there are system requirements that need to be addressed. One system
requirement that is common is an internet connection on the server computer. This is required for many of
the programs mentioned above.
Tech Tip: It is very helpful in troubleshooting if all systems on the network are
connected to the internet. This allows technicians at Aldelo Systems Inc. to remotely
connect while on the phone with customers to assist with any issues they may be
having and also cuts down dramatically on call length.

Client Computer
We have talked about the computer responsible for maintaining the database and performing other tasks
related to POS. This section will talk about the computers that are responsible for sending transactions to
the server computer. These are the systems that are usually visible to the public and get the most use.
Since they are not processing transactions from other systems, their hardware does not need to be as robust
as the server computers. Also, receipt printers can usually be found connected to the client computers since
they are near the places where the customers are being served.
What Defines the Client
The only thing that defines the client computer is the fact that the database does not reside on the system.
This system is only responsible for sending transactions to the server computer to be processed. If this
system is removed from the network, normal operations will still occur since the database resides on the
server computer.
Minimum/Recommended Requirements
The requirements for the server listed on the website are a little higher than the ones for the client
computer. Since the client will not be performing as much processing as the server, the hardware does not
need to be as fast. The minimum requirements are still the same but the recommended change slightly.
As before, the recommendations are guidelines when purchasing a system. Use these instead of the
minimum requirements. If your restaurant is very busy, the recommended hardware may not be enough.
As always, consult with your reseller or call Aldelo Sales Dept. with any questions you may have when
purchasing your hardware.
Software on the Client
The most common configuration for client systems is to only run Aldelo For Restaurants. The more
software running on the system, the slower the response may be when using the system. When restaurants
get busy, this is not acceptable. If you purchase a system from a company like Dell, HP, or other vendors
of this kind, they love to install software that will not be used and may slow the system down. Go through
the system and remove any software that you will not use on these systems. The software that will affect
performance will show up in the lower right hand corner of the Windows Desktop next to the time. These
use small portions of system memory and processor time to continuously run. If you see one that you do
not use, uninstall it.

Touch Screens
All-In-One Terminals
The first choice customers have it the use of an all in one terminal. These units contain everything the
customer will need in a POS environment and are usually designed to make installation much easier. These
units also usually come standard with many more ports than a standard pc. There are many advantages to
these units including smaller footprint, more ports for devices, built-in accessories like MSR and customer
display, and one manufacturer to contact for the unit. This is a big plus when dealing with issues.
Normally, you would have a manufacturer for the system, one for the touch screen, one for the MSR, and
one for the customer display. That is potentially 4 companies to call if something goes wrong with the
hardware. With All-In-One terminals, you make one phone call for all issues related to the terminal.

Touch Monitors
The next choice a customer has when selecting a touch screen is a touch monitor. These look just like a
normal monitor except they are touch enabled. They support the typical POS screen resolutions you can
find in the market. They require the VGA cable to be connected to the computer as well as a serial cable or
USB cable connected to the appropriate port on the computer. The serial connection is responsible for the
touch features of the monitor.

Printers
Printers play a vital role in the POS environment. Restaurants and customers rely on printers to give them
receipts, reports, labels, and other forms of hardcopy transactions. Printers are a must in a POS installation
and since there are many different kinds of printers. This section will go over the different uses and types
of printers that are found in many POS installations. First topic is interfaces.
Interfaces
Currently, there are 4 main interfaces for POS printers. Serial, Parallel, Ethernet, and USB. All are
supported by Aldelo For Restaurants. Each has its advantage and disadvantage. These will be covered in
the following section to give you a good understanding of what you will need in your installation. Most
printers come with interfaces that are built into the printer, but there are some that come with slots that can
accommodate switching interfaces if the customer needs to change it. These are very handy if you run into
a situation where your business needs change and you don’t want to buy a new printer.

Serial
This is probably the most common interface found in restaurant POS printers since they are an inexpensive
interface type. Serial printers have also been around longer than any other interface type and will continue
to find their way into installations for years to come.
The advantage of serial printers is they have a maximum distance of 50 feet. Some serial printers can go
further but they require a special serial port on the computer that will send the signal farther without errors.
With the distance being so far from the computer, they are used a lot in kitchen applications where cables
can be run from the front of the restaurant to the kitchen area.
The downside to serial printers is the setup. Drivers of course need to be installed but there is a second step
in the setup. Since serial printers rely on the computers COM port, the port settings must be configured
correctly in order for the printer to operate. If the serial printer came with a manual, the settings should be
listed in the manual. If the printer did not come with a manual, one can be downloaded from the printer
manufacturers’ website. These settings are the baud rate, data bits, parity, stop bits, and flow control. The
two most common mistakes in the settings are the baud rate and the flow control. The printer will need to
be opened or print an internal test print usually by holding down the “Feed” button while turning it on to
find what settings the printer is currently set to. Every printer is different so check the manual to find out
how to get the internal test print.
Parallel
The next type of printer is the parallel printer. This printer costs the same as serial, can go less distance,
but has less setup. The parallel printer is the second most installed interface type and is mostly used in
receipt type applications where the printer is not far from the computer it is connected to.
The main advantage of the parallel printer is the ease of setup. With parallel printers, you only need to
install the drivers provided by the manufacturer to get the printer up and running. Once the drivers are
installed you should be able to print a Windows test page to verify that the printer is working correctly.
The disadvantage to a parallel printer is the distance. The parallel interface can only support a cable up to
25 feet from the computer. Since it has limited distance and is easier to setup, the parallel printer is used
for receipt, bar, and label applications where distance is not a factor.
There are ways to extend the parallel interface to go beyond 25 feet but these require special devices to
change the type of communications used between the printer and the computer. One is the High Speed
Parallel Line Extender from ATEN-USA. The two devices will connect to your printer and computer
parallel port, one on each end. They use a straight through phone cable to connect the devices together and
can reach distances up to 1000 feet. Since the devices are relatively cheap, this is a good way to overcome
the distance problem.

7
The other way to extend the distance is to use a print server. Print servers use TCP/IP for communications
therefore are not bound to the 25 foot distance. Print servers come in many different types from single port
models to models with 3 or more ports. An example of a single port print server is the Netgear PS101.
This will allow your parallel printer to extend its distance up to 300 feet away from the network hub or
switch. Since they connect to the network, the print servers need to be configured with an IP address as
well as any other settings used in the network.
Ethernet
The third interface type is Ethernet. Ethernet printers are becoming more and more popular in POS
installations since they can go further than serial and are not reliant on the computer to stay operational.
They require more setup than parallel and about the same amount as serial. Setup for an Ethernet printer
closely resembles setting up your computer to communicate on the network. Both use an IP address,
subnet mask, and device name. The utility to configure these settings varies from manufacturer to
manufacturer but they will all have ways to configure the printer to communicate on the network.
There are two main advantages to using an Ethernet printer. The first is the distance. These printers can be
installed up to 300 feet away from the hub or switch they are connected to. That distance is enough to
cover the needs of almost any application the restaurant may need. Since they use normal network cables,
it is much easier to run these cables through walls and ceiling due to their much smaller connector type.
They use a normal RJ-45 connector which will fit through any nickel size hole.
The second advantage to the Ethernet printer is the fact that it does not rely on the computer to continue to
operate normally. Since the serial and parallel printers are connected to the computer, if the computer ever
fails or becomes unstable, the printers will also fail to operate. Ethernet printers communicate on the
network directly so they are not susceptible to computer related issues.
The disadvantage of Ethernet printers are the cost. They are more expensive than serial or parallel since the
technology is relatively new. As the technology matures the costs should come down and eventually
compete with serial and parallel. Until then, these printers are considered a luxury item and are often
passed up in favor of the cheaper serial and parallel models.
USB
The last interface type for printers is USB. USB stands for Universal Serial Bus and is becoming the de
facto standard for connecting any peripheral to a computer. Since they are designed to be extremely easy to
install, these printers are becoming more popular for customers that don’t want the hassle of settings or
complex cabling. With USB, the drivers need to be installed and the printer plugged into any USB
interface on the computer. The USB interface is also designed to be connected and disconnected while the
computer is operational.

8
The advantage of USB printers are that almost all computers today have plenty of USB ports to plug
devices into and can be found on mini-computers which save valuable space in a restaurant environment.
They are both easy to install and the cables are very small allowing for very clean installations.
The disadvantages of USB are cost and distance. The cost of a USB printer is slightly more than serial or
parallel but not as much as Ethernet. The real downside to USB is the distance that the printer can be from
the computer. The maximum distance is 14 feet which is about half of what even parallel will go. This
limits the use of the USB printer to roles that require or allow the printer to be close to the computer they
are connected to.

Printer Roles
Receipt
One of the most important reasons for owning a POS system is to always generate readable error free
receipts. Many mistakes are made when things are written down by hand. To eliminate these mistakes,
computer generated and printed receipts are used. There are several different types of printers as discussed
previously. Within each of the different interface types, there are still more options to choose from when
purchasing a printer. For receipt printers, it is usually a good idea to use a thermal transfer printer due to its
speed. Fast receipts are a must when customers are waiting to pay their bill. You other option is to go with
dot matrix, but since the speed is much slower, they are often passed over for the quicker and quieter
thermal.
Kitchen
Along with error free customer receipts, you must also have error free tickets to the kitchen to make the
most out of your POS investment. To accomplish this, the use of a kitchen printer is employed. With a
kitchen printer, tickets are generated in a consistent and reliable fashion, allowing your cooks to
concentrate on what they do best. Since the kitchen is hot and susceptible to grease, oil, and other fluids,
thermal tickets are not recommended. The reason they are not recommended is when the receipt is
subjected to high heat, the ticket will turn completely black since heat is the source used to create the text.
The option to thermal receipts is normal paper receipts printed by an impact printer. These are usually not
affected by heat or fluids and are much more durable in an industrial environment.

Bar
The bar is optional when it comes to what type of printer to use. Since there are usually not too many hot
items in a bar, the thermal will work well. A Thermal also works well if you have an extremely busy bar
and ticket speed is important. Dot Matrix printers can also be used in bars. They are sometimes less
expensive than thermal and work just as well. The one advantage to a Dot Matrix printer for a bartender is
the fact that they can hear the ticket printing. Sometimes this is a benefit when the bartender is working the
shift alone and needs to attend to customers as well as a server drink station.

Label
Label printers are often used in pizza restaurants and places where takeout or delivery is common. These
printers are used to create labels for weighted food items, delivery addresses, barcode labels, and customer
mailings. Currently, Aldelo For Restaurants supports two labels sizes. They are 1” x 3” and 4” x 1.5”.
The only label printer that has been tested and is known to work with Aldelo For Restaurants is the Eltron
LP2844.
Report
Most reports in Aldelo For Restaurants can be printed to a report printer. A report printer in the software
can be any desktop printer that prints on 8.5” x 11” paper. These can be inkjet printers or laser printers or
any printer that performs your everyday print jobs. Laser jet printers are recommended since the price of a
laser jet has come down to compete with ink jets. Laser Jets are much faster and do not require expensive
and messy ink cartridges. They do require toner but the amount of time between replacements is usually
much better than ink.

MSR Readers
MSR Readers allow customers the ability to quickly input information into the POS system through the use
of a small plastic card with a magnetic strip on the back. These are usually credit cards or employee access
cards. They can be 1, 2, or 3 track readers to read the tracks programmed on the cards magnetic strip. The
readers sometimes need to be programmed to tell the reader how many tracks it is suppose to read and
where the end of each track is. Common configuration is track 1 start with a percentage (%) and ends with
a question mark (?). The second track starts with a semi-colon (;) and ends with a question mark (?). The
following are the different interfaces the devices come in.
Keyboard Interface
MSR readers come in three different types. The first of the three is the keyboard interface. This interface
uses the keyboard port on your computer to plug into. The cable used for this device has a splitter so you
can also connect your keyboard to the computer. If you plan on not having a keyboard connected to the
system, it is important that you connect a keyboard terminator on the end of the splitter to simulate a
keyboard being connected to the system.
USB Interface
The next type of interface is the USB interface. This is becoming a popular interface type for the same
reason all USB devices are becoming popular. Ease of installation and availability of ports. Many systems
today come with 2 or more USB ports which can be expanded to have as many as 127 devices connected to
them with the use of USB hubs and what is called “daisy chaining”. The only requirement for the USB
MSR reader is that the drivers must be installed before attempting to plug in the reader.
Serial Interface
The last type of MSR reader interface is serial. Like any serial device, there are settings that must be
checked before the device will work. The correct COM port must also be selected or the device will not
function in Aldelo For Restaurants. Again, the device drivers must be installed if there are any before the
device is installed. Serial devices require the system to be restarted so the operating system has a chance to
detect that the device has been installed.
Tech Tip: A good way to test this device is to open up Notepad and swipe an MSR
card through the reader. If you see the contents of the card show up on the screen,
then the device should be working correctly.

Pole Displays
Command Set
The current command set supported by Aldelo For Restaurants is the UTC Command or Ultimate
Command Set. These are the same command set but can be referred to by both names. This is the only
command set supported by Aldelo For Restaurants at this time. Be sure to always request documentation to
be sent with the pole display regarding control codes.

Serial
This is the most common type today. Be careful what COM port you plug the pole display into. Some
manufacturers design the pole display to only work on certain COM ports. Read the documentation
carefully before attempting to install any pole display. There are usually no drivers to install with pole
displays but again always refer to the documentation before proceeding.

Cash Drawers
Printer Driven
There are two types of cash drawers that currently work with Aldelo For Restaurants. The first type of cash
drawer is printer driven. This cash drawer receives commands from the printer at specified times to open
the cash drawer. Since there are so many different companies that make printers and cash drawers, it is
very important to verify that the two pieces of hardware will work together. Most companies will have
documentation on what cash drawers or printers they will work with. A quick call to the company is also
an easy way to double check that they will work. This is a very good idea since it can be upsetting to get to
the point of setting up the hardware only to find out they are not compatible. There are also cables that
need to be checked as well. Sometimes there are special cables that only work with certain configurations.

Serial
The other cash drawer type is serial. This type simple plugs into the COM port of the computer and acts
like a normal serial device. The port settings need to be checked against the documentation to make sure
the settings are correct. There will also be control codes that will need to be used when setting the cash
drawer up in Aldelo For Restaurants so have the manual or guide that has these available for reference.
The most important one is the Open Code for the cash drawer. Without this, the drawer cannot be opened
by Aldelo For Restaurants.

MICR Readers
Magnetic Ink Check Reader (MICR) is used to quickly enter in your customers’ checking account number
and their bank routing number. This device will be useful if you plan to use Aldelo For Restaurants Bad
Check Tracking feature. Rather than having to key in your customers routing number and account number
from the check, you can just slide the check through the reader.
Keyboard Interface
These devices work much like the MSR reader. The MICR reader should come with a splitter cable to also
connect your keyboard to the computer. Just as with the MSR Reader, if you do not plan on having a
keyboard connected to the computer, you should install a keyboard terminator on the end of the splitter
cable to simulate a keyboard being connected.
Tech Tip: A good way to test this device is to open up Notepad and run a check
through the reader. If you see the account information show up on the screen, then the
device should be working correctly.

Barcode Readers
Barcode readers are programmed to read different types of barcodes depending on the type of barcode
reader you purchase. The most common type of barcode reader is the gun or Laser Scanner.
Keyboard Interface
This device is another device that can have both a keyboard interface and a USB interface. The first
interface is the keyboard interface. This again, plugs directly into a splitter cable that also allows a
keyboard to be connected at the same time. If you do not have a keyboard, make sure a keyboard
terminator is connected where the keyboard should be.

USB Interface
The second interface for the barcode reader is the USB interface. Simply install the drivers for the scanner
if needed and plug the scanner into any available USB port.
Tech Tip: A good way to test this device is to open up Notepad and scan a barcode on
any item you find. If you see the barcode information show up on the screen, then the
device should be working correctly.

Weight Scale
The weight scale currently supported by Aldelo For Restaurants is the Avery Berkel NCI 6700 series
weight scale. The scale is a serial interface device and comes in 4 different models. The scale is used to
calculate weighted food in Aldelo For Restaurants and is mostly found in Deli counters or bakeries.

Caller ID
In delivery situations, it is a good idea to know who your customers are when they call. To do this, there
are devices that will pull the caller id information from the phone company and send it to a software
program to display to the user. Aldelo For Restaurants is one of those programs. These devices come in 2,
4 and 8 port models and once installed will enable caller id information to all pos terminals on the network.
If you use a single line caller id modem, only that station will have caller id information as Aldelo For
Restaurants does not support sending information to the other terminals using single line caller id devices.
The general rule of thumb is if the modem Caller ID works in HyperTerminal, then it should work in
Aldelo For Restaurants. HyperTerminal comes with Windows and can be used to troubleshoot you modem.
If the modem does not work, there are ways of getting the information development needs to add the
modem to the list of supported modems.

Coin Changer
If you run a small retail shop in your restaurant or use Aldelo For Restaurants to run a retail store, you may
need some way of quickly making change for your customer. Coin changers are very efficient at
dispensing correct change very quickly and accurately. These devices are simple to operate and reliable.

Chapter 2
Network Hardware

Physical Network
With the need of more than 1 terminal comes the need to setup a network. This section will describe
different network devices and how they are important to a successful POS installation.

Cabling
One of the most underestimated parts of the network is the physical cabling. If this piece is not done right,
the whole network will become unusable. Many stories of bad installations can all be tracked to one
common issue. Bad cables or improperly installed cables.
The recommended way of handling cable installation is to have a professional company come out and
install the cables for you. This is especially recommended if there are walls to drill through or obstacles in
the ceiling that could interfere with the signals. Air conditioners and fluorescent lights are common culprits
in causing network outages.
If you want to do the cabling yourself, it is best to refer to the EIA/TIA 568 specifications. You can find
these by searching on Google for “EIA TIA 568”. Some places charge money for the full document but
you can gather enough free information to get the job done from various web sites.
The current standard for network cables is CAT5e or better. This will allow you to grow to Gigabit
Ethernet if you ever decide to upgrade in the future. Use this cable in conjunction with RJ-45 connectors to
wire your restaurant.
In order to have enough places to connect your devices, it is a good idea to imagine where you will want
your terminals and also where you might want your terminals in the future. This will give you a good idea
of where you will need to install your cable runs. Leave yourself extra spots to plug devices in since you
never know what devices you will need in the future. Common practice is to use a two plug receptacle
allowing two connections to one wall jack. This will give you more flexibility in the future.
You will also need to figure out where you want all your cables to terminate on the other end. If this is in a
back office or closet, make sure it is clean and well ventilated for the hub/switch/router to operate.
Hardware
When installing your network, you need to be able to connect all the wires in the network from the
individual devices to one central location so everything will be able to communicate. This job is done by
several different types of devices. These are NIC cards, hubs, switches, and routers. Routers can be used
but are more common in larger networks that require more complex setup.

NIC Cards
To enable a computer or device to communicate on a network, it must have a device that speaks the same
language as the rest of the network. This job is done by the Network Interface Card. This device takes
information passed to it by the other parts of the computer and translates it to a format that the network can
use. This format is used to pass it to other nodes on the network. The most common types of NIC cards
are the 10/100 type which means they can communicate with either a 10Mb network or a 100Mb network.
Some systems recently have begun to ship with 10/100/1000 type cards which will enable you to transfer
data up to 1000Mb or 1Gb per second assuming the rest of your network supports it. For most applications
10/100 is fine.

Hubs
Hubs are the simplest device in a standard network. Their main purpose in life is to relay information to
other systems on the network. They do not do any kind of data processing or intelligent routing of data. If
information is received on one port of the hub, it is sent out every other port in a shotgun fashion on the
device hoping that the data will get to the right place. These devices have lights on them that usually will
indicate if the hub is able to communicate with the device on the other end. The lights will usually blink
when data is present.
As with NIC Cards, hubs come in different speeds. The most common type today (10/100) is capable of
switching between 10Mb and 100Mb per second speeds depending on the NIC card speed on the other end.
They also have Half/Full duplex capabilities. Full duplex is recommended to increase speed. Hubs are
generally ok for networks that don’t pass a lot of information.

Switches
Switches are the intelligent cousins of the hub. They perform the same work as a hub but in a way that
eliminates collisions. Collisions occur when two devices try to communicate at the same time on the
network. Since hubs do not prevent collisions, this becomes an issue when you have a busy network with
several systems.
This is where switches come in handy. Hubs have no information about who is where on the network
whereas switches maintain a table of who sent what on the network. This allows the switch to only send
the data on the ports that the two systems are using to communicate. Combined with Full Duplex
communication, collisions are eliminated altogether. As with the hub, there are lights that will indicate the
status of each port on the device. Refer to the products manual for the exact details of the lights.
Since switches are priced very close to hubs, switches really are the best choices for simple networking.

17
Routers
The last device in a network is a router. These devices are mainly used to communicate with separate
networks that do not share the same subnet. This topic can get very advanced and is beyond the scope of
this manual.
The most common application you will see a basic router is if you have a DSL or cable connection for your
internet. The device that some ISPs will send you has simple built in routing functions to connect you to
the rest of the world. Aldelo Systems Inc. has some applications that require a little knowledge of these
devices and is covered in the products respective manual.
Wireless Access Points
If you are using the wireless edition of the Aldelo For Restaurants software, you will need wireless access
points to allow the PDA a connection to the network. There are many factors that contribute to how good
your wireless signal is and how far it will go. One is the type of wireless protocol you are using.
There are 2 main protocols in wide use today. There are actually many protocols but the two mainly used
are 802.11b and 802.11g. 802.11b is the most widely used at this time but that will probably change in the
future giving way to other faster, longer range protocols. One of those protocols now is 802.11g. The best
solution at this point in time is to purchase a device that supports both protocols. These devices are widely
available and are relatively inexpensive. You can usually find them at your local computer hardware store
or retail chain like Wal-Mart, Staples, CompUSA, etc.

Assembling Your Network
Once you have installed your cabling and purchased all your hardware components, you can start
connecting them to build your network. This section will assume you have already installed Windows
2000/XP on your terminals with a default configuration.
Since you have already done the work of figuring out where you want your terminals, all you will need to
do is place the terminals where you have network connections available. Once you have all your terminals
placed where you want them, you will need to connect them to the wall jack you previously installed for
the network with patch cables. These are short runs of Cat5e cables that are used to connect a device to a
wall jack or hub/switch/router. They come in many lengths or can be built to custom lengths by a cable
installer.
Once the terminals are connected to the network, you will need to connect the other end of the connection
to the hub/switch/router. This is usually in an office or in a secured location that cannot be easily
disconnected by employees or normal restaurant operations. Maintaining a clean environment around the
hub/switch/router will help prevent dust or debris from causing problems with the connection inside the
device. Also, try and keep the amount of movement of the device to a minimum. Many times people place
the device in a spot that has high traffic like a desk or a bookshelf where other objects are coming and
going, moving the device around. This is not good for the cable connection to the device. It is also good
practice to mount the device with screws to prevent the device from being moved.

Starting the Network
After all the devices have been connected to the network, you can turn everything on to begin testing to
make sure everything is operational. Most devices have lights that will indicate if the device detects
another device on the other end of the cable. This will be your first indication that the network is operating
properly.
Once the systems are running and Windows is fully booted up, you will need to configure your systems to
participate on the same network. By default, they don’t know where to look for other systems when they
are a part of a network. It is our job to point them in the right direction.

Chapter 3
Network Software

Configuring Windows for Networking
This manual will cover installation in Windows 2000 as well as Windows XP. Windows 98 is not covered
due to it no longer being supported by Microsoft. It is recommended that the operating system of the POS
terminals be upgraded if Windows 98 is installed.

Windows 2000
The first thing to do in Windows 2000 to prepare the system for communications over the network is to
change the workgroup name and computer name. This can be any name you wish. Most of the time the
restaurant name is used or an abbreviation of the name. The default workgroup name is WORKGROUP
which can also be used if desired. Computer names are usually Server, POS1, POS2, POS3, BAR, etc.
To change the workgroup name:
1.
2.
3.
4.

5.
6.
7.

Right click on “My Computer” on the desktop. This will bring up a set of options to choose from.
Select “Properties”. This will bring you into the Properties page of My Computer.
Click on the tab named “Network Identification”. This will bring you to the tab where network
settings can be changed.
Click on the button named “Properties”. This will bring you to the page where the workgroup can
be changed as well as the computer name. You should only change one setting at a time to avoid
any complications while the new settings are taking affect.
Change the workgroup name to your desired name.
Click OK.
When the system prompts to restart, accept and allow the system to restart.

To change the computer name:
1.

Follow the steps above and change the “Computer Name” field in step 4.

21
The next step to preparing Windows 2000 is to change the IP address of the system to one that will be on
the same network or subnet as the other systems. There are many network configurations you can have but
for this example, we will use one that is very common in simple networks.
The range of IP addresses that are commonly used for simple networking are 192.168.0.1 thru
192.168.0.255. Most installations will only need a handful in this range and usually start at 192.168.0.1
assigned to the server computer.
To change the IP address of Windows 2000:
1.
2.
3.
4.

Click “Start” on the desktop.
Navigate to the “Settings” icon in the menu.
Navigate and click on the “Network and Dial-up Connections” icon.
Click on the “Local Area Connection” icon. This will bring up the Local Area Connection Status
page.
5. Click on the “Properties” button. This will bring you to the Local Area Connection Properties
page.
6. Highlight the “Internet Protocol (TCP/IP)” item in the white box. The properties button should
become active.
7. Click on the “Properties” button. This will bring you to the Internet Protocol (TCP/IP) Properties
page.
8. Click “Use the following IP address:”. This will activate the fields below the setting enabling you
to edit them.
9. In the IP address field, type in the IP address you wish to use for this system. e.g. 192.168.0.1
10. If you hit the “Tab” key on the keyboard, you should see the “Subnet mask” field automatically
enter in a subnet mask that it thinks you will need. Usually this is correct.

The rest of the settings are optional and are usually only used in more complex networks or if you want all
the systems in your network to connect to the internet. Your ISP should be able to assist in setting this up if
needed. It is recommended that all you systems are connected to the internet so that Aldelo Support can
remotely connect to them for assistance.
Continue the steps above for each of the stations in the network. At each station, you should increment the
IP address by 1. For example, at the “server” computer you might have used 192.168.0.1. For POS1 you
will use 192.168.0.2 and POS2 you will use 192.168.0.3 and so on. Continue this until all stations have IP
addresses assigned. Remember to make sure there is a subnet mask of 255.255.255.0 on each station. This
is the default address and should be ok to keep.

22
Windows XP Pro
Windows XP comes in two flavors. They are Windows XP Home and Windows XP Pro. In a business
environment it is a good idea to use the pro edition since this is what it was meant for. There are many
features in Windows XP Pro that make setting up a network and configuring network settings much easier.
Windows XP Home lacks some of the tools necessary to do a clean installation of Aldelo For Restaurants.
To change the workgroup name:
1.
2.
3.
4.
5.
6.
7.
8.

Click “Start”
Navigate to the “My Computer” icon and right click on it. This will bring up a set of options to
choose from.
Navigate and click on the “Properties” option at the bottom of the list. This will bring up the
System Properties page.
Click on the “Computer Name” tab. This will bring you to the page where your network settings
can be changed.
Click on the “Change” button. This will bring you to the Computer Name Changes page where
you can change the computer name and workgroup name.
Change the workgroup name to your desired name.
Click OK.
When the system prompts to restart, accept and allow the system to be restarted.

To change the computer name:
1.

Follow the steps above and change the “Computer Name” field in step 5.

23
To change the IP address of Windows XP:
1.
2.

Click “Start” on the desktop.
Navigate to the “Control Panel” icon in the menu. This will bring you to the Control Panel where
many system setting can be changed.
3. Click on the “Network Connections” icon.
4. Click on the “Local Area Connection” icon. This will bring up the Local Area Connection Status
page.
5. Click on the “Properties” button. This will bring you to the Local Area Connection Properties
page.
6. Highlight the “Internet Protocol (TCP/IP)” item in the white box. The properties button should
become active.
7. Click on the “Properties” button. This will bring you to the Internet Protocol (TCP/IP) Properties
page.
8. Click “Use the following IP address:”. This will activate the fields below the setting enabling you
to edit them.
9. In the IP address field, type in the IP address you wish to use for this system. e.g. 192.168.0.1
10. If you hit the “Tab” key on the keyboard, you should see the “Subnet mask” field automatically
enter in a subnet mask that it thinks you will need. Usually this is correct.

Testing Your Network
Now that you have configured the network, you’re ready to test to see if the network is operational. There
are two tests that you can perform. The first test is to use the Ping command in MS DOS. Click on the
“Start” button now, and then select the RUN option. Now type “Command” in the open field of the Run
dialog screen. You will now see the MS DOS screen appear. Go ahead and type in “PING w.x.y.z”, where
wxyz is the IP address of another computer that you have specified earlier in the setup. For example, if you
want to test the server computer from one of the other POS stations, use “ping 192.168.0.1” then press the
Return key on the keyboard to issue the command. Wait and see if there are any replies. Also, check out
the Packet Loss information, this value should be zero to denote that your network is successfully
configured. If your Ping results returned failures, check your cabling and settings. If the problem remains,
you will need to consult with a qualified network technician to check out your problem.
Although the network setup and configuration procedures are quite simple, an experienced computer
technician may be able to help you set up the network faster. So, if you have any doubts as to the
installation of the network, then it may be beneficial to have a qualified technician around to assist you or
complete the job for you.
Also, the Windows® network installation help information should be referenced during your network
configuration if you should have any questions. Windows XP also has a Network Installation Wizard that
might be helpful in assisting with the network configuration portion.

Chapter 4
POS Hardware Setup

Setting up the Terminal
With All-In-One terminals, the setup should be very straight forward. Terminal manufacturers usually
install everything for you before they ship the product. This includes the touch screen drivers, MSR
drivers, customer display drivers, etc. If you need assistance with installing drivers for the terminal, the
manufacturer should be able to assist with the installation.
If you are using a touch screen separate from the computer, you will need to install the touch screen drivers
as well as attaching the hardware itself to the computer. For instructions on how to do this, refer to the
manufacturer documentation.

Setting up the POS Printers
Before you will be able to start printing receipts from Aldelo for Restaurants, you will need to set up the
printers in the Windows® Printer Folder first. Just like most other Windows® based programs, Aldelo for
Restaurants also communicates with the Windows® Printer Spool for management of the print jobs. The
reason for this is to allow a print job to be redirected to another available printer if the printer currently
trying to print the receipt is out of paper or cannot print for any reason. When this happens you will receive
a message in the system telling you the printer is unavailable and will then allow you to print to different
printer.
Note: The print redirect will only work if ALL the systems are 2000/XP.
You will need to setup each of the printers that you wish to access from this current computer station. This
includes a network printer resource or a locally attached printer. The following are steps to adding your
printer to the Windows® Printer Folder.

Windows 2000
1.
2.
3.
4.
5.

Click the “Start” button located on your Windows taskbar.
Navigate to and click on the “Settings” icon.
Navigate to and click on “Printers”. This will bring you to the Printers page where all your
installed printers should be displayed.
Click on “Add Printer”. This will bring you to the Add Printer Wizard.
Follow the wizard to install either a local printer or a network printer. Local Printers are printers
that are physically attached to the station you are currently working on. Network printers are
printers attached to the network by being attached to a computer that is on the network. You will
need to make sure you have the correct driver from the manufacturer available if the wizard
prompts for it.
Near the completion of the wizard, you will be prompted to print a test page. Be sure to print the
test page to make sure that you have installed the printer successfully.

Tech Tip: If you absolutely cannot get the drivers from the printer manufacturer, you
can use the Generic Text Printer Drivers in Windows as a temporary replacement but it
is recommended that the correct drivers be installed as soon as possible. The
functionality of your computer will be the same although we cannot guarantee the
printer will function as it would with the proper driver installed.

Sharing Printers in Windows 2000
If other computers on the same network will use this printer, after the installation is complete, you need to
turn on its printer sharing feature. Below are the steps required to complete this task.
1.
2.
3.
4.
5.
6.

Click on the “Start” button on the Windows desktop.
Navigate to and click on “Settings”
Navigate and click on “Printers”. This will bring you to the Printers page.
Right click on the printer you wish to share. This will bring up a menu of options.
Click on “Properties” at the bottom of the menu. This will bring up the properties of the printer.
Click on the tab named “Sharing”. This will bring you to the page where you can change the
sharing settings as well as install additional drivers for other operating systems that will be using
this printer over the network.
7. Click the “Share As” option. This will enable the field next to it where you can enter a share name
for the printer.
8. Change the share name to something that is meaningful such as Kitchen1 or Bar1.
9. Click “Apply”
10. Click “OK”

27
Windows XP Pro
1.
2.
3.
4.
5.

Click the “Start” button located on your Windows taskbar.
Navigate to and click on the “Control Panel” icon.
Navigate to and click on “Printers and Faxes”. This will bring you to the Printers page where all
your installed printers should be displayed.
Click on “Add Printer” in the Printer Tasks menu on the top-left side of the screen. This will
bring you to the Add Printer Wizard.
Follow the wizard to install either a local printer or a network printer. Local Printers are printers
that are physically attached to the station you are currently working on. Network printers are
printers attached to the network by being attached to a computer that is on the network. You will
need to make sure you have the correct driver from the manufacturer available if the wizard
prompts for it.
Near the completion of the wizard, you will be prompted to print a test page. Be sure to print the
test page to make sure that you have installed the printer successfully.

Sharing Printers in Windows XP Pro
1.
2.
3.
4.
5.
6.

Click on the “Start” button on the Windows desktop.
Navigate to and click on “Control Panel”
Navigate and click on “Printers and Faxes”. This will bring you to the Printers page.
Right click on the printer you wish to share. This will bring up a menu of options.
Click on “Properties” at the bottom of the menu. This will bring up the properties of the printer.
Click on the tab named “Sharing”. This will bring you to the page where you can change the
sharing settings as well as install additional drivers for other operating systems that will be using
this printer over the network.
7. Click the “Share As” option. This will enable the field next to it where you can enter a share name
for the printer.
8. Change the share name to something that is meaningful such as Kitchen1 or Bar1.
9. Click “Apply”.
10. Click “OK”.

Testing the POS Printers
Once you have installed all your printers in Windows, you will need to test to make sure that all computers
can print to all the printers attached to the network. Remember that each system in the network must have
all the printers installed in the Printers folder.
For example, if you have 3 systems each with a printer attached, you will need to make sure those 3
printers show up in each of the 3 systems Printers folder. One for the local printer connected directly to the
machine and two that are installed as network printers since they are connected to other machines on the
network.
To test the printers on all the stations:
1.
2.
3.
4.
5.

Navigate to the Printers folder in either Windows 2000 or XP Pro.
Right click on the printer you wish to test. This will bring up a menu with a set of options to
choose from.
Click on “Properties” at the bottom of the menu. This will bring up the properties of the printer.
Click on “Print Test Page”. This will send a print job to the printer you are current working with.
Repeat steps 2 thru 4 for each of the printers in the Printers folder. Make sure each of the test
pages print correctly.

If you encounter any issues with printing a test page, you may want to contact the manufacturer of the
printer to get assistance on correcting the issue.

Setting up the Cash Drawer
Printer Driven
Most cash drawers these days are connected to the printer by a 4 wire cable resembling a phone cable.
Make sure you have the correct cable for the drawer and that the drawer is compatible with the printer you
will be connecting it to. Call the manufacturer of the cash drawer if you are not sure.
If the cable is permanently connected to the cash drawer, connect the other end of the cable into the cash
drawer port of the printer. These are usually labeled and easily identified by the shape of the port.
Once you have the drawer connected to the printer, there should be instructions on how to open the cash
drawer through a DOS command. If you do not have these instructions, the manufacturer should be able to
provide these for you.

Serial
If you have a serial cash drawer, the setup is very similar to most other serial device installations. The cash
drawer should have a power cable as well as a serial cable to connect to the computer.
Make sure to power down your system before installing any serial device.
1.
2.
3.
4.

Connect the serial cable to the cash drawer as well as the computer.
Connect the power to the cash drawer.
Turn on the computer.
Once the system is up and running, you should be able to open a DOS command box and issue
commands to open the drawer. Refer to the manufacturer for these instructions.

Setting up the Customer Display
Installing customer displays are very similar to install a serial cash drawer. You should have a power cable
and a serial cable to connect the customer display to the computer. Once you have the device connected,
you should be able to run some tests through DOS to unsure the device is working properly.
One setting you will want to make note of with the customer display is what command set it is currently
using. The default command set that Aldelo For Restaurants uses is the UTC command set. If your
customer display does not support this command set, you should make sure you have all the commands for
the command set that the customer display does support. With this information, it will be possible to
configure Aldelo For Restaurants to use an alternate command set.

Tech Tip: Some customer displays will only allow you to install them on certain
COM ports due to some COM ports being powered COM ports instead of nonpowered. Check with the manufacturer of the customer display to see if this may be
the case.

Setting up the MICR Reader
This setup is very straight forward. The only MICR reader interface that Aldelo For Restaurants is known
to work with is the keyboard interface. To install the MICR on this interface, the MICR should come with
a “Y” splitter that allows you to connect the splitter into the computer and also allow the keyboard and
MICR device to connect to the splitter. If you do not want to install a keyboard at the station, you can use
what is called a keyboard terminator. These are fairly cheap devices that connect to a keyboard interface
and simulate a keyboard being present. If you do not have a keyboard or a keyboard terminator installed,
the MICR will not work.

Setting up the MSR Reader
Keyboard
To install a keyboard interface MSR, you can follow the same steps as described in the MICR setup.
Connect the splitter to the computer or terminal, connect the MSR reader to the splitter, and connect either
a keyboard or keyboard terminator to the splitter. To test if it is working, open up Notepad in Windows
and swipe a card through the MSR reader. If you see data written in Notepad, then the device is working.

Serial
To install a serial interface MSR reader, you will follow the same general steps as any other serial device.
1.
2.
3.
4.

Power down the system
Connect serial cable from the MSR reader to a COM port on the computer or terminal.
Make sure that if the device has a power cord that it is plugged in and working.
Start the computer or terminal

To test the device, you might need to install drivers that came with the MSR reader. Refer to the
manufacturer for instructions on how to test the device in Windows.

Setting up the Barcode Reader
Currently, the keyboard interface barcode scanner is supported by Aldelo For Restaurants. To install this
device, you will follow the same instructions as many other keyboard interface devices. Install a splitter
cable and then connecting the barcode scanner as well as the keyboard or keyboard terminator to the
splitter.

Setting up the Coin Changer
Currently the USB version of the coin changer is supported. If you are using Aldelo For Restaurants, all
you will need to do is plug the coin changer into any available USB port on the computer or terminal.
There is also a power plug that will need to be attached to the coin changer.

Setting up Caller ID
Modem
The first type of Caller ID device is the modem. These can be internal or external. Many modems these
days come with Caller ID functions. Since there many modem manufacturers today, the best thing to do is
to refer to the manufacturers instructions on how to install the modem. Internal modems require a card to
be added to the computer and external modems require an open serial port or USB port. USB modems
have not been tested with Aldelo For Restaurants and should not be used unless they can map to a COM
port on the computer and will work in HyperTerminal.
Multi-Line Caller ID Device
If you need more than 1 line for incoming calls, you will want to install a multi-line Caller ID box. Aldelo
For Restaurants has support for many models and can add more if needed. To install these devices, you
should have the serial cable that came with the device as well as the power adapter.
1.
2.
3.
4.
5.

Power down the computer or terminal
Connect the serial cable to the Caller ID device and to any available COM port on the computer or
terminal.
Connect the power cable to the device and turn on the device.
Connect any phone lines that you want to monitor caller information on. You may want to label
the lines so that you can have a reference if you need one.
Turn on the computer or terminal.

Part 2
Software Installation and
Configuration

Chapter 5
Software Setup

Installing Aldelo For Restaurants
Once you have your network and hardware setup, you can install the Aldelo For Restaurants software.
Make sure you have your CD handy and are able to either install using a CD-ROM drive on each system or
you can transfer the files from the CD onto a USB drive to take with you to each system in the event that
the systems do not have CD-ROM drives.
1.

If you are using the CD method of installing, you can place the CD into the CD-ROM drive and it
will automatically launch the splash screen.

2.
3.

Select the software you wish to install. This will launch the installer for that particular product.
Walk through the install wizard and make sure to read the EULA carefully as it has important
information you should know about the product licensing.
You will be presented with being able to install other tools that come with Aldelo For Restaurants
and it is recommended that you do so. These tools assist in maintaining the database as well as
other tools to help with language translation.
Congratulations! You have just successfully finished installing Aldelo For Restaurants.

Adjusting Windows
Proper Screen Resolution
To efficiently operate your Aldelo for Restaurants software, we strongly recommend that you change your
Windows display settings to the suggestions mentioned below. You can still use Aldelo for Restaurants
with a different display configuration but for the best and most efficient results use the suggested settings
below.
In order for all of the screen components in Aldelo for Restaurants to fit properly, you must change the
screen resolution to 800 x 600 pixels. To do this:
1.
2.
3.

Right Click your mouse button anywhere on the desktop where there isn’t an icon and then with
the left mouse button select “Properties”.
Click on the “Settings” tab and change the Screen Resolution to 800 x 600 pixels.
Click the “Apply” button.

16 Bit Color Palette or Better
Although not required, we do recommend that you set your color depth to 16 Bit or higher for better
graphics display on your computer. To do this:
1.
2.
3.

Right Click anywhere on the desktop where there isn’t an icon and then with the left mouse button
select “Properties”.
Go to the “Settings” tab, and change the Color Quality, to 16 Bit or higher color.
Click the “Apply” button.
Aldelo Systems Inc. © 1997 - 2006

37
Small Font 96 DPI
You will also need to make sure your computer’s font is set to Normal Size 96 DPI. To do this:
1.
2.
3.

Right Click anywhere on the desktop where there isn’t an icon and then with the left mouse button
select “Properties”.
Choose the “Settings” tab and click the “Advanced” button to change the font size attribute.
Click the Apply button.

Keep the Taskbar on Top of Other Windows Taskbar
option
By default the Windows Taskbar will be set so that it is
always on top and present. With Aldelo for Restaurants it
is much easier and safer to have the taskbar setting “Keep
the taskbar on top of other windows” unchecked. Please
refer to the following page for additional settings that
should be enabled for the task bar. To do this:
1.
2.
3.

Right Click on the “Start” button on the Windows
desktop.
Select the “Taskbar” tab.
Make sure the box that says “Keep the Taskbar on
Top of Other Windows” is NOT checked.

TIP: If you have trouble with the above configurations then you can have an experienced computer
technician do it or refer to the Windows Help.
Setting the Taskbar to Auto Hide
For ease of use and to ensure that you have the best possible display, you will need to set your Windows®
Taskbar to Auto Hide. Setting the Taskbar to Auto Hide is also useful for keeping users from launching
other programs while using Aldelo for Restaurants. By doing this, whenever the mouse cursor is NOT on
the taskbar, then the taskbar will be hidden from view. Keep in mind, if the user has access to a mouse they
can get into Windows.
1.
2.
3.

Right Click on the Windows Taskbar then select “Properties”.
Check the “Auto Hide” check box.
Click the “Apply” button.

Registering & Activating Aldelo For Restaurants
The very first time that you launch your software, it will be in Demo mode. If the demo expires you will
get a product registration window prompting you to enter your product registration and validation key. To
register your software and receive your validation key please contact Aldelo Systems Inc. by either
registering online, calling in at 209-533-3711, or you can send in a request for registration via email at
contact@Aldelo.com If you send in a request by email, please be sure to provide your serial number,
restaurant name, streets address, telephone number, city, state, zip code and the name of the owner
of the restaurant. The product registration is quite simple and quick. Just follow the instructions below
for a quick and easy registration.

In the Aldelo For Restaurants Product Registration window, enter your serial number, Restaurants
name, Street address, and Telephone # EXACTLY as you want it printed on the guest receipt. It is case
and letter sensitive so be sure the info is totally correct (the street address should be just the address, no city
or zip should be entered). Be sure to enter the serial number including the dashes.
Locate the Dynamic License #. Verify that it matches the Dynamic License # Aldelo Systems Inc. has on
record.
Once your Dynamic License # matches the one we have on record, enter the Validation Key.
Click Register
Aldelo Systems Inc. © 1997 - 2006

39
If the registration was successful you will get a message stating so. If not, verify the dynamic license #’s
do match and your restaurant info is entered the same EXACT way that you registered it with Aldelo
Systems Inc.. If you are still unsuccessful please contact Aldelo Systems Inc. for further assistance.
Repeat these steps for ALL of your computers running Aldelo for Restaurants. You will use the same
registration info and validation key for all the licenses.
If you ever need to change your restaurant telephone number or name, you MUST contact Aldelo Systems
Inc. so that your registration can be updated to reflect the change. If your restaurant ever changes hands or
address you also MUST contact Aldelo Systems Inc. and a License Termination Agreement will have to be
signed and a fee will need to be paid. These will need to be mailed in to make it a legal change, so that the
license can be registered again under the new information.

Software Activation
Once the software is registered, you will have 10 days to activate each station in the network. This is added
protection to ensure your copy of Aldelo For Restaurants is genuine. This will protect you from possible
piracy from people trying to sell the Aldelo For Restaurants product without a license.
To activate each station, follow the steps below. These steps assume you are in the Back Office and have
already registered the software.
1.
2.
3.

Click “Help” in the menu bar. This will show a list of options.
Click “Software Activation”. This will bring up the software activation window.
Follow the instructions provided by the Aldelo Support Representative or click “Activate Via
Internet”.
a. Activation via the internet is the recommended option for activating your software. This
process is much faster and more convenient.
Repeat steps 1-3 for each station in your network.

Selecting a Database
After the registration process you will be prompted to select your startup database file if you have not
already done so. You will see that there are 3 choices. One of these choices is Start With Demo
Database. You will select this choice if you would like to start using the pre-programmed demo database.
It is also a good idea to check this box if you are not yet familiar with configuring or using Aldelo for
Restaurants. Do not use the demo database to build your menu. This database is for demo purposes only
and is removed when the software is uninstalled.
Your next option is to Create A New Blank Database. Select this choice if you would like to begin
creating your own database specific to your Restaurant. When you select this option you will be prompted
to enter the name of your restaurant. This will also be the name of the folder and database file kept on your
computer. Remember what you use for the name as it may be needed in the future for troubleshooting
purposes. Again do not build your database on top of the Demo database. If you do and you uninstall your
application, you database will be deleted.
The last choice is the I Will Select My Own Database. You will select this choice if you have already
created a database you would like to link to.
Another option on this screen is Always Connect To This Database. You will click this box if the
database you are selecting will be the database you will be using every time you start Aldelo for
Restaurants. More than likely, you will want to check this box unless you are just using a database
temporarily.
If you would like to have this screen come up to allow you to select a database, follow the instructions
below.
1.
2.
3.
4.

Click on Start on the Windows desktop. Click on Run and type in regedit.
This will bring up the registry editor. Go to HKEY_CURRENT_USER > Software > VB and
VBA Program Settings > Aldelo For Restaurants > Version 3.
Find the Registry Keys named Data Source and Forced Data Source. Double click on these and
delete any Key value information there may be. This is usually the path for where the database is.
Once you have deleted this info, the system will recognize there is no database selected and ask
you where the database is.

Information Data Entry
This section will go over all the data entry and needs to be completed before using the software for the first
time. The easiest way to complete this section is to follow along in the software and fill in each field after
you have read the explanation. If you need to find a screen in the software while you are following along,
directions to the screen being explained will be provided to you in the format of “Screen 1 > Screen 2 >
Screen 3 > Screen 4”

General Settings
Postal Codes
Description:
Screen location: Back Office > Setup > General Settings > Postal Codes.
City:

This is where you will enter the city associated with this postal cod

State:

This is where you will enter the state associated with this postal code.

Postal Code:

This is the postal code associated with the city and state.

Delivery Charge:

This will be the delivery charge that will be applied when this postal code is used.
You can leave this field blank if you do not wish to charge for delivery to this postal
code.

Delivery
Compensation:

This is where you will specify the amount of money the driver will get for
compensation while delivering.

42
Delivery Streets
Description:
Screen Location: Back Office > Setup > General Settings > Delivery Streets.
Street Name:

In this field you will enter the name of the street that you are defining

Address From:

In this field you will enter the first address on this street that delivery is offered.

Address To:

In this field you will enter the last address on this street that delivery is offered.

Map Code:

In this field you will enter a code for the street that you are defining (the code is
created by the user). The map code will be the code on a map on the wall that defines
where a location is. For example, wall maps have codes on them telling you where
locations are on the map. These are codes like B3 or D2. You can enter those codes
into the software for each address so when you call up and address, it will say B3 and
you will look on the wall map and see where B3 is located.

Delivery
Charge:

In this field you will enter the amount of money that your restaurant that will charge
for delivery on this street. This must be entered in to have the Delivery Charge show
up when taking a Delivery Order.

Delivery
Compensation:

In this field you will enter the amount of money that you will give to your driver for
deliveries made on this street. This must be entered in to have the Delivery
Compensation show up when taking a Delivery Order.

Postal Code:

This is the postal code where this street is located

No Delivery:

This option is used when your restaurant does not want to offer delivery to this street.

Cash Trays
Description:
Screen Location: Back Office > Setup > General Settings > Cash Trays.
Cash Tray
ID:

This is the ID number the software assigns to this cash drawer.

Cash Tray
Name:

This field allows you to give this cash tray a name such as AM Bar for the Bar working the
AM Shift. This will not show up when you are selecting the cash tray in the Main POS
screen.

Hide Cash
Tray:

This option will hide the cash drawer from users in the Main POS screen.

43
Surcharges
Description:
Screen Location: Back Office > Setup > General Settings > Surcharges.
Surcharge ID:

This is the ID number the software assigns the Surcharge.

Surcharge Name:

This field allows you to assign a name to this surcharge. This can be any name you
wish.

Surcharge
Amount:

This field allows you to enter the amount of the surcharge. This number will be a
dollar amount or percent.

Amount Basis:

This drop down menu will allow you to select which type of surcharge this is. This
can be Currency meaning a dollar amount or Percent, which is percentage based.

Waiver Min.
Check

This field allows you to specify the dollar amount the ticket needs to be to waive the
surcharge.

Surcharge
Description:

This field allows you to enter in a description explaining what this surcharge is used
for.

Hide Surcharge:

This will hide this surcharge when it’s no longer used.

44
Discounts
Description:
Screen Location: Back Office > Setup > General Settings > Discounts.
Discount ID:

This is the ID the software assigns this discount.

Discount
Name:

This field allows you to assign a name to this discount. This can be any name you wish.

Discount
Amount:

This field allows you to enter the amount of the discount. This number will be a dollar
amount or percent.

Amount
Basis:

This drop down menu allows you to select the basis on which this discount will be used.
This can be Percent, Currency, or Maximum Amount Charged. Maximum Amount
Charged will only work with menu items and not the entire order.

Discount
Expire Date:

This field allows you to specify a date on which this discount will expire

Min Ticket
For Discount:

This field allows you to specify an amount the ticket needs to be before a discount can be
given.

Discount
Group
Definition:

This feature is used for discounting grouped menu items. To enable this feature you must
have created this discount using the Maximum Amount Charged amount basis. If you
have a hamburger, fries, and a coke and you can discount the group as a whole. To set
this up you must first assign a Menu Group Number to each menu item in your menu.
This is on page 2 of the menu item editor. An example of this is to assign a 1 to all
hamburgers, and a 2 to all fries, while a 3 would be on all your drinks. Now return to the
Discount that was setup and find the three dots under this field. Click on the three dots to
bring up three consecutive keypads. The first is where you will define the group number
of the item in this Discount Group. The next is the number of items that will be allowed
when applying this discount. The last is the maximum amount that the discount will
allow on this item before adding additional charges. Repeat this for every menu item that
this Discount will be used for.

45
Hide
Discount:

This option will hide this discount if it is not used anymore.

Exclude Bar
Drinks:

This option will not discount menu items that are marked as bar drinks.

Discount
Barcode:

This field will allow a barcode number to be entered for this discount. If you have the
barcode made for the discount already, all you have to do is place the cursor in this field
and scan the barcode.

Menu Item
To Discount:

This option allows you to define which menu item the discount will be applied to when the
discount is scanned using the barcode feature. For example if you have 9 items on a ticket
and you scan the discount for cheese pizza it will search for the cheese pizza on the ticket
and discount just that item. This is useful if you have specials for certain items and you
want to save time.

Bank Card Files
Description: The purpose of this dialog box is to let you maintain a list of bankcard files that you may
associate for the bad checks that you may receive during operations.
Screen Location: Back Office > Setup > General Settings > Bank Card Files.
Bank Name:

This field allows you to enter a bank name

Phone Number:

This field allows you to enter a phone number for the bank

Verify Funds By Phone:

This option is reserved for future use.

Hide Bank Card File:

This will hide this bank card file when it is no longer used.

Bad Check Reasons
Description: The purpose of this dialog box is to let you maintain a list of bad check reasons for
association with bad checks that you may receive during your operations.
Screen Location: Back Office > Setup > General Settings > Bad Check Reasons.
Bad Check
Reason:

This field allows you to enter a reason the check received from the customer was
bad.

Hide Reason:

If this reason is no longer a reason for a bad check then you will want to put a check
in this check box.

46
Bad Check Penalties
Description: The purpose of this dialog window is to let you maintain a list of bad check penalties that
you may associate with the bad checks that you may receive during your operations.
Screen Location: Back Office > Setup > General Settings > Bad Check Penalties.
Bad Check Penalties:

This field allows you to enter a name for the bad check penalty.

Penalty Amount:

This field allows you to enter the amount of money the customer will be charged
for this penalty.

Hide Penalty:

This option allows you to hide the penalty when it is no longer used.

47
Custom Printer Types
Description: The purpose of this feature is to let you define your own custom printer types if they are not
already supported in the software. This gives you the capability of supporting any POS receipt printer that
you know the Escape Control Codes for. You will need to refer to your printers’ user manual for the
Escape Control Codes and convert them into our coding method.
Screen Location: Back Office > Setup > General Settings > Bad Check Penalties.
Based on This
Printer:

This drop down field lets you choose the type of printer that this custom printer will be
based on

Printer Type
Name:

This field allows you to enter the name you choose for this printer. The name of your
printer can be anything that you want it to be you could even name it after yourself if
you wanted to.

Bold Font
Code:

This field allows you to enter your printers’ code for Bold Font.

Non-Bold Font
Code:

This field allows you to enter your printers’ code for the Font that is not bold.

Large Font
Code:

This field allows you to enter your printers’ code for Large Font.

Small Font
Code:

This field allows you to enter your printers’ code for Small Font.

Red Font Code:

This field allows you to enter your printers’ code for Red Font.

Non-Red Font
Code:

This field allows you to enter your printers’ code for Non-Red Font

Cash Drawer
Code:

This field allows you to enter your printers’ code for opening the Printer Driven Cash
Drawer if your printer supports Printer Driven Cash Drawers.

Line Feed
Code:

This field allows you to enter your printers’ code for Line Feed.

48
Auto Cut
Code:

This field allows you to enter your printers’ code for automatically cutting off the paper
when the printer is done printing, if your printer supports Auto Cutting.

Buzzer Code:

This field allows you to enter your printers’ code for the buzzer that goes off when the
printer is done printing; if your printer has a buzzer that goes off, otherwise leave this
field blank.

Small Font
Columns:

This field allows you to enter the number of Small Font Characters that you can have per
one line on your printer.

Large Font
Columns:

This field allows you to enter the number of Large Font Characters that you can have per
one line on your printer.

How To Convert Control Codes
The fields in the custom printer types are coded in a different method than the actual codes that you will get
out of your printers user manual. You will need to convert your control codes to the software’s method of
coding. Below is an explanation of how to convert these codes.
The fields in the Custom Printer Types are coded for the decimal values. If your printer control code for
line feed is LF, which is 10 in decimal value, format it to three digits, and then precede it with the capital
character C. For example, LF will actually be entered in the Line Feed field as C010. Same idea applies
to printer control codes that have multiple word combinations, such as ESC p. Simply figure out the
converted code for ESC, and then figure out the converted code for p, and put them together in the field
that they apply to. This would convert to C027C112.

49
Code Conversion Chart
Below is a chart that will make converting the codes much easier.
Character
NUL
SOH
STX
ETX
EOT
ENQ
ACK
BEL
BS
HT
LF
VT
FF
CR
SO
SI
DLE
DC1
DC2
DC3
DC4
NAK
SYN
ETB
CAN
EM
SUB
ESC
FS
GS
RS
US
SP
!
“
#
$
%

HEX
0
1
2
3
4
5
6
7
8
9
0A
0B
0C
0D
0E
0F
10
11
12
13
14
15
16
17
18
19
1A
1B
1C
1D
1E
1F
20
21
22
23
24
25

DECIMAL
000
001
002
003
004
005
006
007
008
009
010
011
012
013
014
015
016
017
018
019
020
021
022
023
024
025
026
027
028
029
030
031
032
033
034
035
036
037

Character
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
[
\
]
^
_
‘
a
b
c
d
e
f

HEX
41
42
43
44
45
46
47
48
49
4A
4B
4C
4D
4E
4F
50
51
52
53
54
55
56
57
58
59
5A
5B
5C
5D
5E
5F
60
61
62
63
64
65
66

DECIMAL
065
066
067
068
069
070
071
072
073
074
075
076
077
078
079
080
081
082
083
084
085
086
087
088
089
090
091
092
093
094
095
096
097
098
099
100
101
102

50
&
‘
(
)
*
+
,
.
/
0
1
2
3
4
5
6
7
8
9
:
;
<
=
>
?
@

26
27
28
29
2A
2B
2C
2D
2E
2F
30
31
32
33
34
35
36
37
38
39
3A
3B
3C
3D
3E
3F
40

038
039
040
041
042
043
044
045
046
047
048
049
050
051
052
053
054
055
056
057
058
059
060
061
062
063
064

g
h
i
j
k
l
m
n
o
p
q
r
s
t
u
v
w
x
y
z
{
|
}
~
del

67
68
69
6A
6B
6C
6D
6E
6F
70
71
72
73
74
75
76
77
78
79
7A
7B
7C
7D
7E
7F

103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127

51
Table Setup

Dine In Table Groups
Description: The purpose of this screen is to specify the sections or table groups that your establishment
has. There are up to 10 groups that can be added. If a group is not added, it will not show up on the table
selection screen. This step must be done before any tables can be created.
Screen Location: Back Office > Setup > Table Setup > Dine In Table Groups.
Table
Group No.
#

This field will specify the name of the table group.

Add:

This button will add a new table group if one has not already been specified for this
number.

Edit:

This button will edit a table group that has already been created.

Delete:

This button will delete a table group that has already been created. You cannot delete a
table group that has tables assigned to it. You must first assign these tables to another
group before deleting the target table group.

52
Table Group Editor
Description: The purpose of this screen is to edit a table group you have already created.
Screen Location: Back Office > Setup > Table Setup > Dine In Table Groups > Edit.
Table Group
Name:

This field will specify the name of the table group.

Group 1 Name:

This field will specify the name of the first group that tips will be shared with. A
good example is “Hostess”.

Group 1
Percent:

This field will specify the percent of tips that will be shared with this group.

Group 2 Name:

This field will specify the name of the first group that tips will be shared with. A
good example is “Bus Person”.

Group 2
Percent:

This field will specify the percent of tips that will be shared with this group.

Tech Tip: In order to see the Table Group Tip Sharing fields, you will have to enable
the option in Back Office > Other > Enable Table Group Tip Sharing.

53
Dine In Tables
Description: The purpose of this screen is to create, edit, assign and arrange tables in each of the table
groups defined.
Screen Location: Back Office > Setup > Table Setup > Dine In Tables.

Assign Table:

This drop down list will specify the employee you wish to assign tables to at this time. If
there are no tables assigned to this employee, you will not see any tables that are green or
red. Green means the table is assigned to this person and red means the table is assigned
to someone else in the list and is not available for assignment.

Table
Groups:

This drop down list specifies the current table group you are working in. This list is
generated from the table groups that have already been defined.

Assign Table
[Name], [Job
Title]:

This button will assign tables that have been selected. Tables must be selected first
before clicking this button.

Clear Table:

This button will clear all table assignments.

Table Grid
Button:

These buttons represent tables that can be created or tables that have been created.
Tables that have been created will have a name associated to them. Tables that are still
new are blank.

Tech Tip: If you want to quickly move your tables around, you can right click and
drag and drop the table to a new position.

54
Dine In Table Editor
Description: The purpose of this screen is to create and edit specific properties of a table.
Screen Location: Back Office > Setup > Table Setup > Dine In Tables > Table .
Dine In Table Name:

This field will specify the table name.

Total Seats (12 Max For
Visual Seating):

This field will specify the number of people that can sit at this table.
Reservations cannot be made for more people than this number specifies.

Average Table Usage
Minutes:

This field will specify the number of minutes a table is usually occupied
for. This is used when creating reservations.

Picture:

This will specify the icon of the table.

Smoking Section:

This option will specify if this table is a smoking table.

Near Windows:

This option will specify if this table is near a window.

Booth Seating:

This option will specify if this table is a booth.

Private Seating:

This option will specify if this table is in a private area.

Hibachi Table

This option will specify if this table is a Japanese hibachi table.

Hibachi Table Style:

This drop down list will specify which direction this table faces.

Hibachi Left, Top,
Bottom, Right Side Seats:

This drop down list will specify how many people can sit on each side.

Hibachi Can Bridge To:

This option will specify which table can be connected to this hibachi table.

Hibachi Bridge Seats:

This option will specify how many seats are created as a result of the
bridging.

55
Employee Setup

Job Titles
Description: The purpose of this screen is to let you define the job titles that your restaurant will have.
You will want to be sure to create as many of the job titles as necessary, since you will be assigning them
to employees.
Screen Location: Back Office > Setup > Employee Setup > Job Titles.
Job Title:

This field allows you to enter a Job Title name. For example you can have Manager as
one job title.

Default
Security Level:

This is the default security level the system will assign when a new employee is created
with this job title. This can be changed later in the employees file if necessary.

Default Pay
Basis:

This is the default pay basis the system will assign when a new employee is created
with this job title. This can be changed later in the employees file if necessary.

Default Pay
Rate:

This is the default pay rate the system will assign when a new employee is created with
this job title. This can be changed later in the employees file if necessary.

Default Receive
Tips:

This option will tell the software that this job title receives tips by default. This can be
changed later in the employees file if necessary.

Hide Job Title:

This option will hide this job title when it is no longer used.

56
Employees > General
Description: This tab will specify general information about the employee that all employees will have.
Screen Location: Back Office > Setup > Employee Setup > Employee Files > General
First Name:

This field allows you to enter the first name of your employee.

Middle
Initial:

This field allows you to enter the middle initial of your employee.

Last Name:

This field allows you to enter the last name of your employee.

Tax Account
Number:

This field allows you to enter the number used for tax purposes.

Area Code +
Phone No.

This field allows you to enter the area code and phone number of your employee.

Mailing
Address:

This field allows you to enter the mailing address of your employee

Mailing
Postal Code:

This field allows you to enter the mailing postal code of your employee.

Job Title:

This drop down menu allows you to choose a job title for your employee. If you have not
created job titles previous to this, you can do this by clicking on the icon to the right of the
drop down menu.

Access Code:

This field allows you to enter an access code employees will use to identify themselves to
the system. This number cannot be changed if the employee has an open staff bank. If
using MSR cards to access the system, the employee should not be given this number

Security
Level:

This drop down menu allows you to assign a security level to this employee. The
level of security is important and should be given some thought. A typical setup is:
1: Cooks, Janitors, Dishwashers and anyone who does not need to use the system
often.
2: Hosts/Hostess, Food Expeditors, and people who need to use the system but do
not need to enter orders or deal in money exchange.
3: Wait Staff and anyone who will be taking orders and exchanging money with
customers.
4: Managers and Senior Wait Staff who are responsible for other employees.
5: Owners and General Managers who need to make decisions concerning the
operations of the restaurant.

MSR Card:

This field allows you to swipe an MSR card and have the card associated with this
employee. To use magnetic cards put the cursor in the MSR Card field and then swipe
the magnetic card through the card reader and this will automatically set up the scan code
for that employee.

Preferred
Language:

This drop down menu allows you to choose the language that this employee will be using
when they are working with the system.

Order Entry
Sec. Lang:

This option allows you to have the secondary language enabled. With this enabled the
user will see the secondary languages you have used in the menu item editors secondary
language field and any other secondary language fields in the software.

Employee is
Driver:

This option allows you to choose if this employee is a driver for delivery orders.

Holiday Pay
Scale:

This drop down list will specify what rate is paid when the employee works on a holiday.

Work
Schedules:

This button is a quick access to the employee schedules screen.

58
Employees > Payroll
Description: This tab has host of options that are related to payroll as well as other functions in the
software.
Screen Location: Back Office > Setup > Employee Setup > Employee Files > Payroll
Hired Date:

This field allows you to enter the date the employee was hired. Format is
MM/DD/YYYY.

Terminated
Date:

This field allows you to enter the date the employee was terminated or released from
employment.

Pay Basis:

This drop down menu allows you to choose the pay basis this employee will receive. If
you choose Salaried, then the employees schedule will automatically NOT be enforced.

Pay Rate:

This is the monetary value of pay the employee will receive based on the pay basis.

Tips
Received:

This option enables the popup to ask the employee how much in tips they have earned as
they are clocking out. This information will be recorded in the Server Gratuity Report in
the Back Office and also in the Main POS screen > Operations > Other Tools.

Use Staff
Bank:

This option tells the software this employee will be using Staff Banking as their means of
taking and settling orders. If this option is enabled this employee will ALWAYS pay to
their staff bank when settling orders they have taken. Use this option if your employees
will be carrying money collected from customers until the end of the shift.

Use Hostess
Features:

This option tells the software that this employee will need the ability to assign tables,
assign tabs, perform reservations, add customers to a waiting list, and use paging
features. This will enable the “Hostess” button in the table selection screen to allow you
to perform these functions.

Schedule Not
Enforced:

This option tells the software that the schedule for this employee will not be enforced.
This will disable the prompt for the managers’ access code when clocking in and the
employee is not on the schedule.

59
Is A Server:

This option will include this employee as a server in the reports section and
also in the lists that the hostess will use to assign tables.

Cannot Finalize
Cashier Out:

This option will disallow this employee the ability to finalize a cashier out
operation. To accomplish this, it disables the “Done” button in the cashiers
money count screen.

Allow Create / Replay
Emails:

This option will allow this employee to participate in using the internal Aldelo
For Restaurants email system.

Disallow Create / Edit
Dine In Orders:

This option will disallow this employee from creating or editing Dine In
Orders

Disallow Create / Edit
Bar Tab Orders:

This option will disallow this employee from creating or editing Bar Tab
Orders

Disallow Create / Edit
Take Out Orders:

This option will disallow this employee from creating or editing Take Out
Orders

Disallow Create / Edit
Drive Thru Orders:

This option will disallow this employee from creating or editing Drive Thru
Orders

Disallow Create / Edit
Delivery Orders:

This option will disallow this employee from creating or editing Delivery
Orders

Hide Employee:

This option will hide this employee from the system.

60
Employees > Driver
Description: This tab will specify information about the employee that pertains to their ability to do
deliveries.
Screen Location: Back Office > Setup > Employee Setup > Employee Files > Driver
Driver License
Number:

This field allows you to enter the drivers’ license number.

Driver License
Expires:

This field allows you to enter the date the driver license expires.

Car Insurance
Carrier:

This field allows you to enter the insurance companies’ name the driver is insured
through.

Insurance
Policy No.

This field allows you to enter the policy number the insurance company has provided
to the driver for coverage

Insurance
Policy Expires:

This field allows you to enter the date that the policy will expire.

Insurance
Policy Notes:

This field allows you to enter any notes that you may want to record for this insurance
policy. Below this option is a time stamp icon that will put the date and time of when
the note was recorded.

Clock Button:

This button will time stamp an entry in the Notes field.

Employees > Notes
Description: This tab will specify information about the employee that managers have entered that is not
already tracked by Aldelo For Restaurants.
Screen Location: Back Office > Setup > Employee Setup > Employee Files > Driver
Employee Notes:

In this field you can enter any notes about this employee that you may want to keep
on record.

Printer Button:

This will print the contents of the Employee Notes field to the report printer.

61
Employee Schedules
Description: This screen is used to create employee work schedules. You can have as many scheduled
weeks as you need.
Screen Location: Back Office > Setup > Employee Setup > Employee Schedules
This will filter
employees by job title.

This is the current list
of employees.

You can also add or
edit weeks here.

This will delete the
currently selected work
week.

This will show hidden
employees.

This will copy an
already created
schedule to this
employees schedule

This will include this
day in the next “Add”
operation you perform.

This will edit the
currently selected
schedule time for this
day.

Employee Schedules (cont.)

This will show the total number of hours for each type when you are creating the schedule. This is
updated as soon as the hours are adjusted to give a live representation of the employees schedule.

63
Menu Setup

Menu Categories
Description: Menu categories are used for reporting purposes only. It has nothing to do with the visual
display of the menu in the Order Entry screen. You assign each menu item to a specific menu category,
which will be shown when you create a sales report, to find out how much of each menu category has been
sold. For example, if you put all of your Beer and Wine in a category called Drinks, that you created, then
when you run a Sales By Category Report, it will show you the summary total of the Drinks category sales
information.
Screen Location: Back Office > Setup > Menu Setup > Menu Categories
Menu Category:

This field allows you to enter a name for this category.

Hide Menu Category:

This option allows you to hide this menu category when it is no longer
used.

Pizza Builder Setup > Sizes
Description: This screen will define all the pizza sizes that your restaurant offers.
Screen Location: Back Office > Setup > Menu Setup > Pizza Builder Setup > Sizes
Sizes:

This option will automatically check the selected sizes when you create toppings and
pizzas in the toppings and pizza screens.

Output Name:

This field will specify the name the kitchen will see when the chit prints. If this field
is left blank, the normal pizza size name will be used.

Secondary
Language:

This field will specify the secondary language name of the pizza size.

64
Pizza Builder Setup > Crusts
Description: This screen will define all the pizza crusts that you offer. You can Add and Edit crusts from
this screen. You can either click “Add” or “Edit” or double click on the item you wish to edit.
Screen Location: Back Office > Setup > Menu Setup > Pizza Builder Setup > Crusts
This button will allow you to add a new crust type.
Pizza Builder Setup > Crusts > Add
Description: This screen will specify the information to use on a new crust type.
Screen Location: Back Office > Setup > Menu Setup > Pizza Builder Setup > Crusts > Add
Add:

Edit:

Pizza Crust:

This field will specify the crust name.

Secondary
Language:

This field will specify the secondary language name of the crust.

Crust Price:

This field will specify the additional price of the crust. This field can
be left blank.

This button will bring up the Menu Modifiers screen with this item already selected. You will be
able to edit this crust from here.

65
Pizza Builder Setup > Toppings
Description: This screen will define all the toppings your restaurant offers. You can either click “Add” or
“Edit” or double click on the item you wish to edit.
Screen Location: Back Office > Setup > Menu Setup > Pizza Builder Setup > Toppings
This button will allow you to add a new crust type.
Pizza Builder Setup > Toppings > Add
Description: This screen will specify the information to use on a new crust type.
Screen Location: Back Office > Setup > Menu Setup > Pizza Builder Setup > Topping > Add
Add:

Edit:

Pizza Topping:

This field will specify the name of the topping.

Secondary
Language:

This field will specify the secondary language name of the topping.

Sizes:

This option will automatically create toppings of the selected sizes when
you click “OK”.

Topping Price:

This field specifies the price of the topping for this size.

This button will bring up the Menu Modifiers screen with this item already selected. You will be
able to edit this topping from here.

66
Pizza Builder Setup > Pizzas
Description: This screen will define all the pizzas your restaurant offers. You can either click “Add” or
“Edit” or double click on the item you wish to edit.
Screen Location: Back Office > Setup > Menu Setup > Pizza Builder Setup > Pizzas
This button will add a new pizza menu item
Pizza Builder Setup > Toppings > Add
Description: This screen will specify the information to use on a new crust type.
Screen Location: Back Office > Setup > Menu Setup > Pizza Builder Setup > Topping >
Add

Add:

Pizza Name:

This field will specify the name of the pizza.

Secondary
Language:

This field will specify the secondary language name of the pizza.

Menu
Category:

This drop down list will specify the Menu Category for the pizzas.

Menu Group:

This drop down list will specify the Menu Group these pizzas belong to.

Sizes:

This option will automatically create pizzas of the selected sizes when
you click “OK”.

Output Name:

This field will specify the name the kitchen will see when the chit
prints. If this field is left blank, the normal pizza size name will be
used.

Secondary
Language:

This field will specify the secondary language name the kitchen will
see.

Pizza Price:

This field will specify the price of the pizza for this size.

Edit:

This button will bring up the Menu Item Editor with this item already selected. You wil be
able to edit this pizza from here.

Menu
Items:

This button will bring up the Menu Item Editor so that you may edit any menu item in the
system. This is just a shortcut to get you there faster.
Aldelo Systems Inc. © 1997 - 2006

67
Modifier Builder Template Setup
Description: This screen is used to create templates of modifiers to assign to menu items. Unlimited
templates can be created with custom categories and modifiers for each template.
Screen Location: Back Office > Setup > Menu Setup > Modifier Builder Template Setup
This is the name of the
template

This will create a new
template and allow a
name to be entered.

This will save the new
template once you enter
a name.

This will create a new
template based on the
currently selected
template.

These are categories
that organize your
modifiers into groups

This will edit the
category.

This is a modifier in the
currently selected
category

This will delete the
currently selected
template.

68
Modifier Builder Template Setup > Edit Category
Description: This screen is used to create templates of modifiers to assign to menu items. Unlimited
templates can be created with custom categories and modifiers for each template.
Screen Location: Back Office > Setup > Menu Setup > Modifier Builder Template Setup > Template
Name
Button Icon

This will specify the name of the category

This will specify the default type of modifier to
select when this category is selected.

This will specify the number of selections that
must be made before the user is allowed to select
another category.

This will specify the number of modifiers that are
allowed to be made before the user is not allowed
to select any more modifiers.

69
Modifier Builder Editor
Description: This screen will allow you to edit the modifier you selected on the template while editing the
template.
Screen Location: Back Office > Setup > Menu Setup > Modifier Builder Template Setup > Template >
Modifier
Template
Name:

This is the name of the template this modifier is currently assigned to.

Type Name:

This is the category that this modifier is current assigned to.

Modifier
Name:

This field will specify the name of the modifier.

Additional
Cost:

This field will specify the additional cost of the

Excluded From
Builder:

This option will define if this modifier will be included in the template or not. If not,
then the No, Add, Extra, etc version of the modifiers will only be shown. This option is
used if the base modifier does not make sense to include in the template.

Selected As
Default:

This option will automatically select this modifier when the category it is assigned to is
selected.

No, Add,
Extra, Light,
etc:

These options will specify which types of the base modifier will be shown when the
template is displayed in the order entry screen.

Additional
Cost:

These fields will specify the additional cost of the corresponding type. This additional
cost will override the additional cost of the base modifier.

Hide:

This button will hide this modifier.

Delete:

This button will delete this modifier.

Edit Icon:

These buttons will edit the corresponding modifier.

Select Hidden
Entry:

This drop down list will select a hidden modifier and fill in the details of that modifier.

70
Menu Groups
Description: This screen will allow you to edit the modifier you selected on the template while e
Screen Location: Back Office > Setup > Menu Setup > Menu Groups
These are the menu groups available in your
restaurant. Click on the group to edit it.

This will bring up the schedule for the menu
groups.

71
Modifier Builder Editor
Description: This screen will allow you to edit and arrange your menu groups.
Screen Location: Back Office > Setup > Menu Setup > Menu Groups > [Any Menu Group]
Group Name:

This field will specify the group name

Sec. Language:

This field will specify the secondary language name for this group

Picture:

This button will specify the picture to be used with this menu group.

Show Caption:

This option will show the group name when enabled.

Not Available For Dine
In Orders:

This option will specify if this menu group is available for Dine In orders.

Not Available For Bar
Tab Orders:

This option will specify if this menu group is available for Bar Tab orders.

Not Available For Take
Out Orders:

This option will specify if this menu group is available for Take Out orders.

Not Available For Drive
Thru Orders:

This option will specify if this menu group is available for Drive Thru orders.

Not Available For
Delivery Orders:

This option will specify if this menu group is available for Delivery orders.

Default Group For Dine
In Orders:

This option will specify if this menu group is the group that will be selected
by default when taking Dine In orders.

Default Group For Bar
Tab Orders:

This option will specify if this menu group is the group that will be selected
by default when taking Bar Tab orders.

Default Group For
Other Orders:

This option will specify if this menu group is the group that will be selected
by default when taking Take Out, Drive Thru, and Delivery orders.

72
Menu Group Schedule
Description: This screen is used to create menu group schedules. The groups will be shown according to
the schedule defined. If no schedule is defined for the day, the group will show by default.
Screen Location: Back Office > Setup > Menu Setup > Menu Groups > Menu Group Schedule
This is the current list of
employees.

This will show hidden
menu groups.

This will Add a schedule to this
day.

This drop down will
copy a schedule to the
schedule currently
being worked on.

This will Delete the currently
selected schedule for this day.

This will include this
day in the next “Add”
operation you perform.

This will edit the
currently selected
schedule time for this
day.

73
Menu Group Schedule Editor
Description: This screen will allow you to edit the schedule for this menu group.
Screen Location: Back Office > Setup > Menu Setup > Menu Groups > Menu Group Schedule > Add or
Edit
Avail From
Time:

This field will specify when the menu group will show in the order entry screen.

Avail To Time:

This field will specify when the menu group will stop showing in the order entry
screen.

74
Menu Items
Description: This screen will allow you to edit the menu items that are available in your restaurant.
Screen Location: Back Office > Setup > Menu Setup > Menu Items
This will specify the group you want to view

These are the menu
items that can be edited

This is a quick button to
the menu groups screen

This is a quick button
to the Pizza Builder
Setup screen

This is a quick button
to the Menu Item Auto
Prices screen

This is a quick button
to the Menu Recipe
Editor screen.

This is a quick button
to the forced modifiers
editor screen

75
Menu Item Editor
Description: This screen will allow you to edit the menu item that has been selected in the menu items
page.
Screen Location: Back Office > Setup > Menu Setup > Menu Items > [Any Menu Group] > [Any Menu
Item]
Menu Item
Id:

This field has the number the database has assigned to the menu item.

Item Has
Same
Attribute As:

This will copy the configuration or Attributes of another menu item. This is useful in
saving time when you have several items that have the same properties.

Menu Item
Full Name:

This field allows you to enter a name for this menu item. The maximum number of
characters here is 22.

Secondary
Language
Name:

This field allows you to enter a name in the secondary language, which is the equivalent
of the Menu Item Full Name.

Menu
Category:

This field allows you to select a category this menu item will be assigned to for reporting
purposes. If you need to create or edit a menu category while in this screen, use the Icon
to the right of the drop down list.

Button
Picture
Name:

This field allows you to enter a picture that will be used for this button. These should be
files with the file extension of .bmp and should be no more than 42 x 42 Pixels with the
caption and 54 x 120 without the caption. These values can vary so you should test the
picture before using it in your final menu.

Show
Caption:

This option allows you to choose whether or not to see the text on the button when in the
Order Entry screen when a picture is used.

Large Picture
Name:

This field allows you to enter a picture that will be used when the Details function is used
in the Order Entry screen.

This is A Top
Level Item:

This option allows you to make this item a Top Level Item. This means you will now be
able to create Sub-Level Items below this Top Level Item. For example, if you have
several types of sodas your restaurant will offer, you would create a Top Level Menu
Item called “Soda”. Under this Top Level Item you would create the different brand
names for each of the sodas you offer. A Top Level Menu Item can also be referred to as
the second tier in the menu structure.

Jump To
Group:

This field allows you to select a menu group you want this Top Level Menu Item to Jump To
when the button is pressed in the Order Entry screen. This is very useful if you want one
button in the order entry screen to take you to another menu group without backtracking.
Think of this as creating a Hyperlink in your Order Entry screen.

Pick
Color:

This option allows you to select the color this button will be.

Menu Item Editor > Page 1
Description: This screen will allow you to edit the menu item that has been selected in the menu items
page.
Screen Location: Back Office > Setup > Menu Setup > Menu Items > [Any Menu Group] > [Any Menu
Item] > Page 1
Default Item
Price:

This field allows you to enter a price for the menu item that will be used by default. If
you want this item to be open price, use 1234.56. This will bring up a dialog box
allowing you to enter the price for this menu item whenever it is ordered. This is very
useful for miscellaneous items not usually ordered.

Dine In –
Delivery Item
Price:

These fields allow you to enter prices for each individual order type. When an item is
ordered using one of these types, the price defined will be used to charge the customer.
If you are using Auto Pricing, the Auto Price will overrule the prices used here.

Send To
Printer At:

This drop down menu allows you to select which printer this item will be sent to when
the Settle, Cash Tender, or Done buttons are pressed in Order Entry.

Show Modifier
Type:

This drop down menu allows you to select the default modifier type that will be shown
when the Modifier button is pressed in the Order Entry screen.

Barcode:

This field allows you to enter the Barcode that will be assigned to this menu item. This
can be Alpha-Numeric input. Place your cursor in this field and scan the item with the
barcode.

Menu Item
Available:

This option tells the software to make the menu item button selectable in the Order
Entry screen. If this is unchecked the button will still be visible but will not activate
when pressed.

Show Pizza
Builder
Screen:

This option tells the software to show the Pizza Builder Screen when this item is
selected in the Order Entry. When you select this option, a dialog box will appear
asking you to select one of the sizes.

Print Pizza
Label:

This option will automatically print out a pizza label to stick on the pizza box when a
menu item is ordered.

77
Tax 1 Will
Apply:

This option allows you to apply Tax 1 to this item. The name of this Tax will change if
you change the Alias Name in Taxes.

Tax 2 Will
Apply:

This option allows you to apply Tax 2 to this item. The name of this Tax will change if
you change the Alias Name in Taxes.

Tax 3 Will
Apply:

This option allows you to apply Tax 3 to this item. The name of this Tax will change if
you change the Alias Name in Taxes.

Menu Item
Can Be
Discounted:

This option allows you to specify if this item can be discounted or not.

This is A Bar
Drink Item:

This option tells the software this item is a Bar Drink Item.

Order Item By
Weight:

This option allows you to order this menu item by weight in the Order Entry screen.
When this option is used, if the item is ordered, a weight dialog box will appear
allowing you to specify a weight. If the weight scale is used, the weight will
automatically appear in the dialog box.

Kitchen Sort
Number:

This field allows you to enter a number that will be used when determining in which
order the software needs to sort the menu items on the kitchen ticket. For example, all
Appetizers will have the number 1, all the Salads will have a number 2, all the entrees
will have a number 3. This option is used in conjunction with the Sort Kitchen Items
Automatically On Kitchen Receipt option in Store Settings > Print > Kitchen/Bar.

Menu Item Editor > Page 2
Description: This screen will allow you to edit the menu item that has been selected in the menu items
page.
Screen Location: Back Office > Setup > Menu Setup > Menu Items > [Any Menu Group] > [Any Menu
Item] > Page 2
Menu Item
Description:

This field allows you to enter a description for this menu item. This can be
something like the recipe for the menu item.

Print Item To
Additional
Printers:

This option allows you to choose additional printers this menu item will be sent to
when the item is printed in the kitchen or bar.

Special Pizza
Topping Charges:

This option allows you to not charge or charge for the first specified number of
toppings. For example, if you do not want to charge for the first 4 toppings on this
pizza, you would select No Charge and type in “4” in the text field.

78
Item Delivery
Charge:

This field allows you to enter an amount that will be charged if this item is ordered for
Delivery.

Item Delivery
Comp:

This is the amount your driver will be compensated when they deliver this item.

Discount
Group #:

This field allows the user to assign a menu item to a specific Discount Group. For
example: All hamburgers will be assigned to group # 1…all fries will be assigned to
group # 2….all soft drinks will be assigned to group # 3.

Maximum
Price:

This feature allows the user to set a max price on the menu item. This will allow the
price to increase up to the max item price when adding modifiers with a cost attached to
them.

Min. Recipe
Profit %:

This field will specify the minimum profit percentage you will want to make on this
menu item.

Use Modifier
Builder
Template:

This drop down menu allows you to choose which Modifier Builder Template you want
to use for this menu item. These where created previously in the Modifier Builder
Template Setup. This has to be selected for the Modifier Builder Template feature
to be enabled. If you need to create or edit one, you can use the icon to the right of the
drop down menu.

Menu Item
Type:

This drop down list will specify if this menu item is prepared food, a soft drink, or
bakery pastries. This feature only applies in certain special circumstances and is rarely
used.

Sub Level Item Notes:
•

Menu Short Name: If this item is a Sub Level Item, you can specify a menu short name. This
name will be displayed in the Order Entry screen and CAN be the same as another menu item
short name. Sub Level Items are created when a menu item is created below a Top Level Item.

•

Sec Lang: This field allows you to enter the secondary language equivalent of the Menu Short
Name.

79
Menu Item Auto Prices
Description: The purpose of this dialog box is to let you specify your menu items automatic price
adjustment based on the day of the week, and the time of day.
Screen Location: Back Office > Setup > Menu Setup > Menu Item Auto Prices
This will filter the
menu items list by
group.

This will show the
menu items currently
available.

This will Add a new
price schedule for this
day.

This will Delete the
currently selected price
schedule.

This will show hidden
menu items.

This drop down will
copy a schedule to the
schedule currently
being worked on.

This will include this
day in the next “Add”
operation you perform.

This will edit the
currently selected
schedule for this day.

80
Menu Item Price Editor
Description: This screen will allow you to edit the menu item that has been selected in the menu items
page.
Screen Location: Back Office > Setup > Menu Setup > Menu Items Auto Prices > Add or Edit
Price Start Time:

This field will specify the time that this price schedule will start

Price End Time:

This field will specify the time that this price schedule will end

Price Note:

This field will specify any notes about what this schedule is for.

Item Price:

This field will specify the price to charge for this item during the scheduled time.

Menu Item Price Editor
Description: The purpose of this screen is to let you specify the menu modifiers for your restaurant. The
modifiers are instructions or adjustments to the main menu item therefore they can’t be setup to track
inventory depletion by sales events.
Screen Location: Back Office > Setup > Menu Setup > Menu Modifiers
Search Field:

This field will automatically search while you type a modifier name

Menu Modifier List:

This is the list of modifiers that you current have

Menu Modifier:

This field allows you to type in the name of this modifier.

Secondary
Language:

This field allows you to enter the secondary language equivalent of the Menu
Modifier field.

Additional Cost:

This field allows you to enter a price that will be added any time this modifier is
used.

Picture:

This field allows you to choose a picture that will be used for this modifier button.
These pictures should be 42 x 42 pixels.

Show Button
Caption:

This option allows you to choose if the name for this modifier will be shown on
the button.

Hide Modifier:

This option allows you to hide the modifier when it is no longer used.

81
Pizza Crust: This option allows you to specify if this modifier is a pizza crust.
Pizza
Topping:

This option allows you to specify if this modifier is a pizza topping. If you select the Pizza
Topping check box, the modifier will show up in the Pizza Builder screen. Also, when you
select Pizza Topping, the software will ask you which pizza size you would like to assign
this modifier to. If you do not want to assign the modifier to a specific pizza, Click Cancel.

Bar Mixer:

This option allows you to put this modifier in the Bar Mixing category when in the Modifier
screen.

Bar Drink:

This option will specify this modifier as a bar drink.

Select
Modifier
Recipe:

This is a shortcut button to the Modifier Recipe Selector screen where you select which
recipe will be assigned to this modifier. This will automatically select the modifier
currently being edited when you enter this screen.
Tech Tip: Use these naming conventions to add these modifiers to a specific type.
1) The Add modifier group: ‘+’, ‘Add’, ‘With’ (i.e. + Salt, Add Cheese, With
Pepper)
2) The Extra modifier group: ‘Extra’, ‘More’, ‘Heavy’ (i.e. Extra Lemon, More
Sauce, Heavy Chili)
3) The No modifier group: ‘-‘, (i.e. –Chicken, No Beef)
4) The Light modifier group: ‘Light’, ‘Lite’, ‘Little’, ‘Easy’ (i.e. Light Sauce,
Little Pepper, Easy Salt)
5) The Exchange modifier group: ‘Exchange’, ‘Trade’, ‘Switch’, ‘Subs’, ‘To’, ‘>’
6) The Half modifier group: ‘= = =’ (i.e. = = = 1st Half = = =)

82
Forced Modifier Editor
Description: The purpose of this screen is to let you maintain the forced modifier links. The forced
modifiers are used as prompts to your server when they order an item that has choices that must be selected.
For example, it is customary to select the meat preparation and side dishes for a steak dinner.
Screen Location: Back Office > Setup > Menu Setup > Menu Item Auto Prices
This will filter the
menu items by group

This is the list of menu
items currently
available

This will show the
current list of modifiers
for this level popup

This will Edit the list of
modifiers for this menu
item that will be shown
on this level popup.

This will show hidden
menu items.

This drop down will
copy a modifier setup
to the modifier setup
currently being worked
on.

This will include this
day in the next “Add”
operation you perform.

This will Delete the list
of modifiers for this
level popup.

83
Forced Modifier Editor
Description: The purpose of this screen is to edit the modifiers that will popup for this level.
Screen Location: Back Office > Setup > Menu Setup > Forced Modifiers > [Any Menu Item] > Add or Edit
This will filter the menu items
by group

This is the list of menu items
currently available

This will show the current list of
modifiers for this level popup

This will filter the modifiers by
type.

This take you to the menu
modifier screen so you can
create a new modifier.

This is a shortcut button to the
Modifier Recipe Selector screen
where you select which recipe
will be assigned to this modifier.

Inventory Setup

Inventory Groups
Description: The purpose of this screen is to let you maintain a list of the inventory groups for grouping
your inventory items into the logical sections. You can assign inventory items to the inventory groups so
that you can review your inventory items in better more understandable way, rather than seeing all
inventory items listed randomly.
Screen Location: Back Office > Setup > Inventory Setup > Inventory Groups
Inventory Group Name:

This field allows you to enter a name for this inventory group

Hide Inventory Group:

This option allows you to hide this inventory group if it is no longer
used.

Inventory Locations
Description: The purpose of this screen is to let you maintain a list of your inventory locations for
grouping your inventory items into logical areas.
Screen Location: Back Office > Setup > Inventory Setup > Inventory Locations
Inventory
Location Name:

This field allows you to enter a name for this inventory location.

Display Sequence
Number:

This field allows you to enter a number to assign as the sequence number. This will
determine the order in which the Inventory Locations will be displayed.

Hide Location:

This option allows you to hide this Inventory Location if it is no longer used

85
Inventory Vendor
Description: The purpose of this screen is to let you maintain a list of your inventory vendors. The
inventory vendors can be linked to the inventory items, to show who the preferred vendor for that
particular item is.
Screen Location: Back Office > Setup > Inventory Setup > Inventory Vendors
Inventory Vendor Name:

This field allows you to enter a name for this Inventory Vendor.

Hide Inventory Vendor:

This option allows you to hide this Inventory Vendor if it is no longer
used.

Inventory Items
Description: The purpose of this screen is to let you maintain a list of inventory items that the restaurant
buys or uses. The items defined in this dialog window will be used in the menu recipe definition. The
following is an explanation of each of the fields so that you will be able to understand this important screen
in more detail.
Screen Location: Back Office > Setup > Inventory Setup > Inventory Items
Inventory Item
Name:

This field will specify the inventory item name

Item Secondary
This field will specify the secondary language name of the inventory item
Language:
Pack Size
Description:

This field allows you to enter the total pack size description in descriptive words for this
inventory item. For example, if your have an inventory item called “Case of Bud” and
the pack size may be “Case of 24 Bottles”. Pack Size description is used for your
descriptive purpose and is not used in the actual calculation of inventory quantities.

Pack Size
Barcode:

This field allows you to specify the pack size quantity barcode either from the box’s
UPC or your own barcode data. Place the cursor in this field and use the scanner to scan
the barcode into the field.

Each Item
Barcode:

This field allows you to enter a barcode for each individual item in the pack size. For
example, each bottle of Budweiser in the case will also have a barcode that will be
needed to calculate the inventory totals.

Total Items Per
Pack Size:

If you have specified the Each Item Barcode, you should specify the total items per pack
size in this field. You’re basically telling the computer how many individually packed
items there are per each pack size description. For example, take the “Case of 24
Bottles” as a scenario. The Total Items Per Pack Size should be “24” since there are 24
bottles in a case.

Recipe Units /
Pack Size:

This field allows you to specify how much each of the pack size quantity will yield for
the menu item recipe. For example, if the pack size quantity was a case of beef weighing
80 lbs. and your recipes call for ounces, you would enter “1280” to signify that there are
1280 recipe units per pack size. (80 pounds at 16 ounces per pound)

Inventory
Group:

This drop down menu allows you to select the inventory group.

Inventory
Location:

This drop down menu allows you to select the inventory location.

Inventory
Vendor:

This drop down menu allows you to select the inventory vendor

Sort Order:

This field allows you to specify the sort order of this inventory item for easier inventory
counting. This will determine in which order the items will appear in the Physical
Inventory Count Sheet

Pack Size ReOrder Point:

This field allows you to specify what level you want the pack size to deplete to before
that item is to be reordered.

Pack Size
Replenish
Level:

This field allows you specify the amount that you want to replenish to when the item is
reordered.

Inventory
Description:

In this field you will enter the description of this inventory item.

Pack Size Qty
On Hand:

This field allows you to specify the total pack size quantity that you currently have on
hand. You should only modify this field when you first set up the inventory information.
Afterwards, this field will automatically be adjusted by receiving inventory or physical
inventory counts. If you notice the number in this field to be a decimal instead of a
whole number, it’s because the amount on hand is a decimal of the pack size and not the
item size. For example, if you have a case of soda with 24 cans and you deplete one can
the remaining will be 23/24 of a full case.

Pack Size Cost
Per Qty:

This field allows you to specify the cost per each of the pack size quantity currently on
hand. You should only modify this field when you are first setting up the inventory
information. Afterwards, this field will automatically be adjusted by receiving inventory
or physical inventory count activities.

Total Pack
Size Value:

This field is automatically calculated based on the information from Pack Size Qty On
Hand and Cost Per Pack Size Qty
Aldelo Systems Inc. © 1997 - 2006

87
Inventory Last
Updated:

This field shows the last time this inventory item has been updated by the system. The
receive inventory and physical inventory count will automatically adjust this field
accordingly.

Hide Inventory
Item:

This option allows you to hide this Inventory Item when it is no longer used.

Tech Tip: The most important fields to pay attention to are the recipe units per pack
size and the cost per pack size fields. The recipe units per pack size is used to calculate
how many units this inventory item will produce when being used in creating menu
items. For example, if you have a package of cheese and there are 24 slices of cheese
in the package, there would be 24 recipe units in this package since you usually use the
cheese by the slice. If you buy the packages of cheese in cases and there are 10
packages of cheese in the case, then you would enter 240 recipe units per pack size.
For things like liquid or ground beef that can have more than one way to measure them,
you would choose the least common denominator when picking how to calculate the
recipe units. For example, if you receive your ground beef in 10 lb. cases and you need
to enter the recipe units per pack size, you would think about how you would measure
the ground beef when cooking the food. Most restaurants use oz. when weighing
ground beef. So you would convert 10 lbs. to oz. and enter the number of oz. in the
recipe units per pack size field. Same goes for liquid, if you receive the bottle in 750ml
bottles but you serve in oz, how many oz are in a bottle? This is the number you would
enter into the recipe units per pack size.

88
Menu Recipe Editor
Description: The purpose of this dialog box is to let you configure your menu item recipe so that your
estimated inventory usage can be reviewed according to the sales activities.
Screen Location: Back Office > Setup > Inventory Setup > Menu Recipe Editor

This will filter the
menu items by group

These are the menu items
currently available

This will specify the
inventory items you
want to add to this
recipe

This will specify the
units of this inventory
item you want to add to
this recipe

This is the current
recipe for the currently
selected menu item

This information about
the recipe cost of the
menu item.

This will Save this
recipe for the currently
selected menu item.

This will update the
Current Retail to match
the Min. Retail.

89
Menu Recipe Editor (cont.)
Description: The purpose of this dialog box is to let you configure your menu item recipe so that your
estimated inventory usage can be reviewed according to the sales activities.
Screen Location: Back Office > Setup > Inventory Setup > Menu Recipe Editor
This will Add the inventory item with the units used to the recipe.

This will take you to the Global Replace Inventory Items screen.

90
Menu Recipe Editor (cont.)
Description: The purpose of this screen is to update your menu item recipe inventory items that you no
longer use with items that you do use.
Screen Location: Back Office > Setup > Inventory Setup > Menu Recipe Editor > Global Replace
Inventory Items
This is the inventory item that needs to be searched for.

This is the inventory item you will want to use to replace the previous inventory item

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Menu Recipe Editor (Modifiers)
Description: The purpose of this screen is to let you configure your menu modifier recipe so that your
estimated inventory usage can be reviewed according to the sales activities. To get to this screen you will
need to drop the list down in the top left corner and select “Modifier Recipes”
Screen Location: Back Office > Setup > Inventory Setup > Menu Recipe Editor
This field will specify
the inventory item that
will be used in this
recipe.

This field will specify the inventory item units that will
be used in this recipe

This button will create a new recipe. A new recipe
This button will change should be created for every modifier you have. To avoid
the name of the recipe. conflicts with other items in the system, you should
create names like “Mod:Absolut”.
Aldelo Systems Inc. © 1997 - 2006

This will Add the
inventory item with
the units used to the
recipe.

This will take you to
the Global Replace
Inventory Items
screen.

92
Modifier Recipe Selector
Description: The purpose of this screen is to assign a recipe to a modifier.
Screen Location: Back Office > Setup > Inventory Setup > Modifier Recipe Selector
This field will search for the
modifier as you type.

These are the modifiers
currently available.

This will Edit the recipe currently selected in the
window below the button

This field will search for the modifier
recipe as you type.

This window contains all the modifier recipes
currently available.

93
Inventory UOM
Description: The purpose of this screen is to keep track of all the Units of Measure you have in your
inventory.
Screen Location: Back Office > Setup > Inventory Setup > Inventory UOM
UOM
Name:

This field will specify the Unit of Measure name that will be used.

Recipe
Units:

This field will specify the actual units in this unit of measure. For example, there are 16 oz.
(Recipe Units) in a Pound (UOM Name).

Hide
UOM:

This will hide this UOM.

Tech Tip: This screen does not actually calculate anything. This is only a list that can
be created for reference.

Part 3
Software Operation

Chapter 6
Opening Procedures

Time Cards
Before starting your day, you might want to cover a few things about your employment at the restaurant.
You will also want to clock in, start your staff bank and maybe even have a pager assigned to you. This
section will cover many of the things you do when you first come into the restaurant.
Clocking In
The first operation you will want to do before anything else is clock in. If you are a salaried employee, you
will be able to clock in at any time you wish. If you are an hourly employee, you might not be allowed to
clock in until your scheduled time. If you want to disable this behavior and allow employees to clock in at
all times, check in the option Schedule Not Enforced in the employees file under the Payroll tab.
Another option for your employees is to allow a grace period before their scheduled clock in time. This
can be found in the Advanced Settings section. The option will be called Time Card Clock In Grace
Minutes. When you find this setting, highlight it and click Edit to change the value of the setting. This
will allow employees to clock in before their scheduled time and allow them to start their day early. This
time will be added for payroll purposes. If you do not wish to pay the employee for the grace minutes, you
can round the time to the nearest quarter hour. This feature is called Time Card Clock Rounding
Minutes and is also found in the Advanced Settings section.
To clock in, follow the steps below.
1.

2.
3.

Click on the “Time Card” button in the Main POS screen. This will ask you for your access code.
You should have already created an employee file for each employee that will be working in the
restaurant.
Enter your access code. This will take you to the Employee Time Card screen with the name of
the employee that is accessing this screen and their job title.
Click on the “Clock In” button. This will display your clock in time.
a. If this employee has multiple jobs, the system will ask what job you will be working.
There are two requirements to enable multiple jobs.
i. The employee must have two separate employee files with the exact same
information except the job title and the pay rate.
ii. The option called Employee with Multi Job Selection must be checked. This
option can be found in Store Settings > Staff / CRM.

Tech Tip: This screen will go away after you Clock In so you may want to use the
“Stay” button to keep you in this screen until you are finished with everything you
need.

Viewing Your Schedule
While you are in the Time Card screen, you may want to see what you schedule looks like for a particular
week.
To view your schedule, follow the steps below. These steps assume you are already in the Time Card
screen.
1.
2.
3.

Click on the “View Schedule” button. This will bring up the date picker so you can enter the
week you would like to see.
Enter any date in the week you would like to see. This will bring up the report showing what your
scheduled time is for that work week.
Either print the report on the receipt printer or click “OK” to exit the screen.

Information on the schedule includes the employee name, job title, date / time is was generated, the
employees scheduled hours including breaks, regular hours, overtime and double time hours, and the total
hours worked.
Earnings Report
While you are in the Time Card screen, you may also want to see how much you have earned up to this
point for the current pay period.
To view your current earnings, follow the steps below. These steps assume you are already in the Time
Card screen.
1.
2.

Click not he “Earning Report” button. This will bring up the report with the current information
for this pay period.
Either print the report on the receipt printer of click “OK” to exit the screen.

Information on this report includes the employees name, salary type, title, data range of the report, list of
clock in and out times, total hours for each day, total money earned, any wage advances, total hours
worked, and net wages earned.
Register a Pager
If your restaurant uses Staff Paging, you will to have a pager assigned to you. There are two types of
pagers that can be used. If you are a regular employee, a normal pager will be used. If you a manager, you
will want a pager that supports text so that you will receive updates on sales information and other statuses.
The pager that will be assigned to the manager has a special number. This number is specified in the option
called Manager Alert Pager Number. This option is found in Store Settings > Other.

98
There is also security that can be set to only allow authorized employees to assign pagers. This setting is
called Staff Paging Register Pager Security Level. This is found in Store Settings > Services > Hostess /
Paging Setup >General.
To have a pager assigned to you, follow the steps below. These steps assume you are already in the Time
Card screen.
1.
2.
3.

Click the “Pager” button. This will bring up the Staff Paging screen. This is where you will
assign a pager as well as send pages to the manager or other employees.
Click “Register Pager”. This will bring up a keypad where you will enter the number of the pager
you wish to use.
Enter the number of the pager you wish to use. This should send a test page to the pager verifying
that the pager is operational.

Starting Your Bank

Starting Staff Bank
There are two options in Aldelo For Restaurants for managing settlement transactions. One is the Cash
Drawer. The other is Staff Bank. Staff Bank is used when the employee will be taking care of their own
money and a cash drawer will not be assigned to them. It is often thought of as their own personal cash
drawer without the physical cash drawer. Money pouches are often used to carry the cash and change. The
one limitation employees will encounter is if they use Staff Bank, they cannot be a cashier. Only one can
be used at any time.
To enable staff banking, there are a couple of required options that need to be checked.
1.
2.

Enable Staff Banking needs to be checked. This is located in Store Settings > Revenue >
Cashier.
Use Staff Bank also needs to be enabled for every employee that will be using it. This is located
in Back Office > Setup > Employee Setup > Employee Files > [Any Employee] > Payroll

Once you have enabled staff bank in the system and also for the employee, you should see a new “Start
Staff Bank” button in the Time Card screen.
To start staff bank, follow the steps below. These steps assume staff banking has been enabled and the
employee is in the Time Card screen.
1.
2.

Click on “Start Staff Bank”. This will bring up a keypad so that you can enter the start amount.
Start amount can either be given by the restaurant or provided by the employee. Once you enter
the amount, the system will ask who provided the start amount.

You can also have Staff Bank start automatically when you clock in. This option is called Auto Start Staff
Bank When Clock In. This will always start the staff bank with a start amount of $0.00.

100
Cashier In
The main way to settle transactions in a restaurant is to use a cash drawer. Most restaurants have at least
one cash drawer if not a cash drawer for every station. Before taking payments from customers, you need
to tell the system you have a cash tray available to receive money. Many features are exclusive to cash
drawers and are not available to Staff Bank. These are Gift Certificate, Pay Out, Refund, and Settle. Staff
Bank can still settle orders although not through the “Settle” button in the Main POS screen.
To enable Cashiers, at least one cash tray needs to be created. Follow the steps below to create a cash
drawer. These steps assume you are in the Back Office.
1.
2.
3.
4.
5.

Click on Setup. This is located in the top left part of the screen.
Navigate to and click on General Settings. This will give you all the options under General
Settings.
Navigate to and click on Cash Trays. This will bring you to the Cash Trays screen.
Enter in the name of the cash tray. This can be any name. The name is only used for reference
and does not show up when performing Cashier In or Out.
Click “Save”.

To cashier in, follow the steps below. These steps assume you have clocked in.
1.

2.
3.

4.
5.
6.

Click the “Cashier In” button in the Main POS screen. This will bring up a keypad so you can
enter your access code.
a. This step can be secured so that only authorized employees can cashier in. The security
is called Cashier Sign In/Cashier Sign Out and is located in Security Settings.
Enter your access code. This will bring up the screen allowing you to select which cash tray you
would like to assign to yourself.
Click on the cash tray you would like to assign to yourself. This will bring up the Money Count
screen where you will enter the start amount of the drawer.
a. There are 12 denominations that are available. These denominations can be changed in
Store Settings > Revenue > Other. The feature is called Custom Currency
Denominations. This is used mainly by customers in countries other than the United
States.
Enter in all the currency you will start the drawer with. Make sure this information is correct or
your drawer will show a discrepancy at the end of the shift.
Click “Finish”. This will prompt you if you are finished with your money count.
Click “Yes” or “No”.

101
Money Count Screen
These are the
denominations
available in your
restaurant.

These are the checks
and Room Charges (if
available) that you have
received.

These are the credit
card charges that you
have received.

This is a built in
number pad so a
keyboard is not
required.

This works the same as
the tab button on the
keyboard and will go
from one field to the
next.

This will close the cash
drawer and assume the
money in the drawer is
correct.

This is a quick way to
enter the amount
counted so you don’t
have to enter each
denomination
separately.

This will save checks
and charges that you
have already accounted
for and do not want to
count at the end of the
shift.

102

Chapter 7
Hostess Procedures

103

Reservations
If your restaurant accepts reservations, Aldelo For Restaurants has many features to accomplish the task.
This job is usually handled by the hostess but can be handled by any employee with access to the hostess
features.
The hostess feature can be enabled by enabling the option called Use Hostess Features. This is located in
the Back Office > Setup > Employee Setup > Employee Files > Payroll. Once this feature is enabled, three
buttons will show up in the Table Selection screen. Hostess, Assign Table, and Assign Tab.
To access the reservation system, you will need to click on the “Hostess” button in the Table Selection
screen. Follow the steps below to access the reservation system.
1.
2.
3.
4.

Click on the “Dine In” button in the Main POS screen. This will prompt you for your access code.
Enter your access code. This will take you to the Table Selection screen.
Click on the “Hostess” button. This will bring up the Hostess screen.
The default tab is the reservation tab.
a. The reservation tab can be disabled if this will not be used in your restaurant. You can do
this by enabling the option Disable Reservation Feature. This option can be found in
Store Settings > Services > Dine In > Hostess / Paging Setup > Reservation.

Creating A Reservation
To create a new reservation, follow the steps below. These steps assume you are already in the Hostess
screen.
1.
2.

3.
4.
5.
6.
7.
8.
9.

While in the “Reservation” tab, click on “New”. This will bring up the new reservation screen
where you will enter the reservation information.
If you already have the customer information stored in your database, you can ask for the
customer phone number. If the customer is not in the database, you will have to manually enter
the name in the “Party” field. If the customer is found, the “Party” field will be automatically
populated.
Click on the “Adults” button to enter how many adults will be arriving. Repeat this for the
children, highchair, and wheelchair.
Click on the type of seating requested. These are the buttons below the customer type buttons.
Click on the “Enter Reservation Time and Table” button. This will bring up the “Select
Reservation Time and Table” screen.
Click on the date button at the top of the screen. This will bring up the date picker so you can
choose the date of the reservation.
Choose the reservation date. This will take you back to the “Select Reservation Time and Table”
screen.
Select the time of the reservation in one of the two time columns. The left is AM and the right is
PM. You can adjust the time to each quarter hour with the buttons below the hour lists.
Select the table you wish to use for the reservation. If this table is not available, it will either be
Yellow, Green, or Blue. If it is available, it will be grey or flashing.
Aldelo Systems Inc. © 1997 - 2006

104
Changing A Reservation
Once you have created a reservation, you may need to change it to accommodate a customer request. Any
information in the reservation can be changed and is exactly the same as creating a reservation.
To change a reservation, follow the steps below. These steps assume you are already in the reservation tab.
1.
2.
3.

Click on and highlight the reservation you wish to edit.
Click “Edit”. This will bring up the screen where you can change any of the information you had
previously entered.
Once you have changed the information, click “Done”. This will update the reservation.

If a reservation needs to be changed after it has been marked as either Checked In, Walk Out, No Show, or
Cancelled, you will need to check in the “Make Active” option. To show the reservations that have been
marked with the various statuses, you can click on the filter buttons at the bottom of the reservation list.
Other options in the reservation tab include:
•
•
•
•

Date picker to change the day currently being viewed
A “Today” button to quickly change to the current day.
A print option to print the reservation list currently being viewed.
Navigation arrows to scroll up and down the list when no keyboard is present.

Checking In A Reservation
When a customer arrives for their reservation, you will need to check the customer in. To check in a
reservation simply highlight the reservation and click “Check In”. If the customer arrives a bit early and
needs to wait until their table is ready, you can assign them a pager to notify them when the table is ready.
This way they can go to the bar and relax while they wait.

105

Waiting List
If your restaurant wants to keep track of customers waiting to be seated, you can use the waiting list feature
of the software. This feature is included in the hostess features along with reservations and paging. The
waiting list works very similar to the reservation window. Many of the same buttons exist and work the
same way.
If you want to disable the waiting list features, you will have to enable the option called Disable Waiting
List Feature. This option can be found in Store Settings > Services > Dine In > Hostess / Paging Setup >
Waiting List.

Add A Customer to the Waiting List
To create a new waiting list entry, follow the steps below. These steps assume you are already in the
Hostess screen.
1.
2.

3.
4.
5.
6.

While in the “Waiting List” tab, click on “New”. This will bring up the new waiting list entry
screen where you will enter the customer information.
If you already have the customer information stored in your database, you can ask for the
customer phone number. If the customer is not in the database, you will have to manually enter
the name in the “Party” field. If the customer is found, the “Party” field will be automatically
populated.
Click on the “Adults” button to enter how many adults will be arriving. Repeat this for the
children, highchair, and wheelchair.
Select the type of seating the customer requests. These are the buttons below the Adults, Children,
etc. buttons.
Assign a pager if the paging system is being used. This will send a test page to the pager to ensure
that the pager is operating correctly.
Click “Done”

Check In the Customer
When a table matches the customer specifications, the system will recommend a table. This will show up
in the “Elapsed” field of the Waiting List screen. The recommended table will show up next to the elapsed
time. Once a table has been identified as ready, the customer can be notified by highlighting the entry in
the waiting list and clicking “Paging”.
Other options in the reservation tab include:
•
•
•
•

106

Assigning a Table
If you want to manually assign a table to an employee, the hostess also has this option. These features will
not be available unless the employee has access to the hostess features. When a hostess is going to assign a
table, the employee being assigned the table needs to be classified as a server. This setting is called Is A
Server and is located in Back Office > Setup > Employee Setup > Employee Files.
To assign a table to a server, follow the steps below. These steps assume you are in the Table Selection
screen as the hostess.
1.
2.
3.
4.

Click on “Assign Table”. This will bring up the screen with a list of employees that have the Is A
Server option checked in their employee file and are clocked in.
Highlight the employee you wish to assign the table to and click “Select”. This will bring you to
the Select Table Number screen.
Click the table number you wish to assign to the employee. This will bring up a prompt asking for
the number of guests for this table.
Enter the number of guests. This will assign the table to the employee.

107

Chapter 8
Dine In Orders

108

Order Entry
When your customers are sitting at a table, they will want to start ordering their items. This is where the
order entry system will come into play. Dine In orders are considered orders that are associated with a
table. If you wish to call the Dine In something other than “Dine In”, you can change this by using the
feature called Alias Name. This can be found in Store Setting > Services > Dine In.
To create a new order, follow the steps below.
1.

Click on the “Dine In” button on the Main POS screen. This will prompt you for your access
code.
a. The only time you will not get prompted for your access code is if you enable the option
called Auto recognize this stations cashier as the default employee without login.
This option is located in Station Settings > Cashier.
Enter your access code. This will bring up the Table Selection screen.
a. If you wish to skip the table selection screen and go directly into the order entry screen,
you can use the option called Skip Table Selection. This option is found in Store
Settings > Services > Dine In.
Click on the table group you wish you see. This will bring up all tables for this group.
a. If you only want employees to see tables assigned to them, you can use the table
assignment feature. This is different than the hostess feature in the fact that these are
permanent assignments. This screen is located in Back Office > Setup > Table Setup >
Dine In Tables.
Click on the table you wish to work with. This will bring up a keypad asking how many guests
will be sitting at this table.
a. If there are already ticket on this table you will get a screen showing the tickets current
open. Click on the ticket you wish to work with.
Enter the number of guests and click “Enter”. This will take you to the Order Entry screen.
a. The default number of guests is pulled from the Total Seats field when creating the table.
This field is located in Back Office > Setup > Table Setup > Dine In Tables > [Any
Table].
b. If you do not wish to enter the number of guests, you can disable the option called Track
Guest Count For Dine In Orders. Uncheck this option and you will not be prompted
for the number of guests.

Once you are in the Order Entry screen, you will have many functions to choose from. The Order Entry
screen is arranged to provide the fastest operations possible. All commonly used buttons are located on this
screen for easy access. The menu groups are located on the left hand side and the menu items to the right
of the menu groups. As you click on each menu group, the menu items will change to what is in the
currently selected group. Action buttons are located below the menu items and are used to perform various
tasks with the order. Order settlement information is located in the lower right corner of the screen and is
used to also send the order to the kitchen.

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Money Count Screen
These are the Menu
Groups.

These are the Menu Items

These are action buttons
to change various
properties of the order.

These are action
buttons that perform
various actions on the
order.

This is the payment
information.

These are the payment
This is the on-screen
options. Use either Cash ticket. This will show
Tender or Settle.
all ticket activity.

This is where you can
change the seat you are
currently ordering items
for

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Adding Items
Once you are in the Order Entry screen and you want to add some items to the ticket, all you will have to
do is click on the menu group where the item is located and then click on the item you wish to order. You
will see that the item is added to the ticket on the on screen ticket.
To add an item to the ticket, follow the steps below. These steps assume you are in the Order Entry screen.
1.
2.

Click on the Menu Group where the item is located. This will show all the menu items for this
group.
Click on the Menu Item you want to add to the ticket.
a. If the menu item has Forced Modifiers or a Modifier Builder Template assigned to it,
these will pop up after the menu item is clicked.
Click “Done” to send the items to the kitchen.
a. If you do not want to send the items to the kitchen right away, you can disable the send
feature temporarily. The next time you recall the order the item will be sent unless you
delay it again. This button is called “No Kitchen Bar” and is found in the Order Entry
screen > Misc.
(Optional) If you want to settle the order right away, you can use the settlement functions to do so.
a. The first option is the “Cash Tender” button. This button will assume the customer is
paying with cash and bring up a screen allowing you to enter the amount tendered.
b. The second option is the “Settle” button. This button is used for all forms of payment
and should be used when cash is not the form of payment.
(Optional) If you want to save this ticket and start another ticket for this table, you can also use the
“Chain” button. This button will send the current order to the kitchen and start a new order for
this table. This is useful if the customer has already decided to have separate checks among
themselves.

Voiding Items
As you are entering items, you may make a mistake and need to clear the item. This can be done using the
“Void” button. This button is located in the Order Entry screen below the menu items. There is security on
this function and can only be done by authorized employees. This is one exception to this rule. If the order
has not been sent to the kitchen yet, you may void the item without any authorization. The security for this
function is called Void Order or Items and is located in Security Settings.
To void an item, follow the steps below. These steps assume you already have a menu item ordered and
are in the Order Entry screen.
1.
2.

Click on the “Void” button in the Order Entry screen. This will bring up the screen where you
will select the menu item you would like to void.
Highlight the item you would like to void.
a. If the item has been sent to the kitchen, you will see a [*] next to the item name.
b. You can also reduce the number of the item if there are more than 1 on the same line.
Use the “Reduce” button to do this.
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c. If you want to void the entire line, use the “Void Line” button.
Click the “Done” button.

Re-Ordering Items
After you have sent the items to the kitchen or bar, the customer may want to order more of the same item.
If this item had many changes to it, it looks bad if you have to ask the customer what their preferences were
again.
To order the same item with the same modifiers, follow the steps below. These steps assume you are in the
order entry screen and items have been ordered.
1.
2.

Click on the “Re-Order” button. This will bring up a list of items that have already been ordered
for this ticket.
Select the item that the customer has indicated they would like to order.
a. You will stay in this screen until you click “Done” which will allow you to order many
items at once. This is useful for things like beer which usually come in rounds.
Click “Done”

Holding Items
If you need to delay the sending of the food to the kitchen, you can use the hold function to accomplish
this. There are two forms of hold in the Order Entry screen. Item holds and Order holds. If you hold the
entire order, all the items are on the same timer. If you hold individual items, they can all have different
hold times.
To hold and item, follow the steps below. These steps assume you are in the Order Entry screen.
1.
2.
3.

Click on the item you wish to order.
Click on the “Hold” button. This will bring up the screen that lists all the items on the current
ticket. Items that have been sent to the kitchen are marked with a [*].
Highlight the item(s) you wish to hold. You can hold items that have been sent to the kitchen as
well as items that have not been sent to the kitchen.
a. If you wish to hold the entire order, click the “Select All” button to select all the items.
Click method you wish to use. There are three options you can use.
a. Hold Until Notified will hold the order or items until you remove the hold status.
b. Hold Time will allow you to select how long you wish the hold status to be active.
i. The Hold Time screen has many options to allow you to adjust the time to
exactly how long you wish the hold status to be active.
c. Future Date Hold will allow you to hold an order or items that will be prepared on a
future date.
Click “Done”

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6.

Click “Done” in the Order Entry screen to save the hold times to the order.
a. This will print a chit in the kitchen with the items and a “Hold” status.
i. If you don’t want a ticket to print to the kitchen, you can use the feature called
Enable Delayed Send Order Feature. This can be found in Store Settings >
Print > Kitchen / Bar.
Hold Screen

These are the items you
can hold.

Use this to hold until
you remove the hold
status

Use this to select all the items or click it again to
unselect all the items.

Use this to hold for a
specified amount of
time.

Use this to clear the hold
time on selected items

Use this to hold until a future date. This button will
show the “Date” button in the Hold Time Screen.

113
Hold Time Screen
These are the quick buttons for
number of minutes.

These will adjust the time
manually.

This will show the specified hold
release time.

This will change the date of the
hold to allow future hold dates.

This will clear the hold time

This will accept the hold time and
apply it to the order or item.

114
Releasing the Hold
Once an item or order is on hold, there are two ways the status can be removed. The first is if the hold time
on the item or order expires. Once the time expires, the item or order will be sent to the kitchen with a fire
command. The other way is if the item or order has the hold status manually removed.
To remove the hold status manually from the order, follow the steps below. These steps assume you are in
the Order Entry screen with menu items on hold.
1.
2.
3.
4.

Click the “Hold” button in the Order Entry screen. This will bring up the Hold screen.
Highlight the item(s) you wish to remove the hold status from.
Click the “Clear Hold Time” button. This will remove the hold status from the item or orders.
Click “Done”.
a. Once you click “Done”, the order will be sent to the kitchen with a >>>Fire<<<
command listing all the items that have been released.

Splitting an Order
Customers sometimes want to split their tickets. This could happen at anytime during the customers visit.
They may tell you before ordering in which case the “Chain” button should be used in Order Entry to create
multiple orders. If the customer mentions they would like to split the check and items have already been
ordered, you can still split the items into separate checks. This is done using the “Split” button in the Order
Entry screen.
To split items onto separate checks, follow the steps below. These steps assume you already have items
ordered on the ticket and are in the Order Entry screen.
1.
2.

3.
4.

5.
6.
7.
8.

Click the “Split” button in the Order Entry screen. This will bring up a keypad asking how many
additional checks you would like to create.
Enter the number of additional checks you would like to create. This will be the number of
checks you would like to create in addition to the check you already have open. This will bring up
the Split Order screen.
Select the check you would like to work with in the top right corner of the screen. This will be the
check you are going to add items to.
Click on the items you would like to add to this check. You will see them added to the right hand
ticket window.
a. If you make a mistake you can remove one or all items from the ticket window and start
over.
(Optional) Click on the “Guests” button and enter the number of guests for this check.
Repeat steps 3-5 until you have assigned the items you would like to split off of the main check.
The remaining items will be left on the original check.
Click “Finish”. This will bring up the window allowing you to select which checks you want to
print.
Highlight the checks you would like to print and click “Print Selected” or Print All / Print None.
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Combine Orders
Customers sometimes may want to pick up a tab for their friend or change their minds on having separate
checks. When this happens you will want to use the Combine function in the Order Entry screen.
To combine checks, follow the steps below. These steps assume you have several orders created and are in
the Order Entry screen.
1.
2.

3.
4.

Click on “Combine” in the Order Entry screen. This will bring up a screen where you can select
the order you wish to combine.
Select the order you wish to combine with the original order you were using when in Order Entry.
This will bring up the order you wish to combine. You can review it to make sure it is the correct
one before accepting it.
Click “Accept” This will actually combine the order with the current order.
Click “Done” when you are finished combining all the orders required.

Ordering a Half
A customer may only want to order a half order of something. This may be for a child or may be because
they do not want the full dish. To do this, you will only need to click the “Half” button in the Order Entry
before clicking on the menu item. This will order half of the item and will also cut the price in half for the
item.

Item Details
Before ordering an item, you may want to see what the item looks like or a description of what is in the
item and what comes with the item. You can do this by clicking on the “Details” button before you click
on the menu item. This will bring up the screen that will show you the picture of the menu item and the
description. There are also options to print the description and order the item. The “Add” button will order
the item.

Ordering > 1
You may want to order more than 1 item of a particular item. Instead of clicking on the menu item button
as many times as needed, you can click on the “Quantity” button and specify the number of items you
would like to order at once. This will add a line to the ticket that will indicate the item along with the
number you specified.

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Applying Discounts
Discounts are a big part of a restaurant. Specials are going on at various times. Customers may have a
coupon. Managers may give out discounts to frequent customers. Employees may have special pricing on
food from the restaurant. All these scenarios can be covered by discounts. Discounts can be performed on
either the order or the items on the order. More than 1 discount can be applied to the order. Items can only
be discounted once and cannot have multiples discounts applied. You may however, have 5 items on a
check and discount 2 of them as well as discount the entire order. This will apply the order discount to the
items that have not had a item discount applied to them.
To discount an item, follow the steps below. These steps assume you have already order items and are in
the Order Entry screen.
1.

Click on the “Discounts” button in the Order Entry screen. This will bring up a screen that will
allow you to choose what type of discount you would like to use. There are three options.
Discount Order, Discount Item, and Cash Discount.
a. Discount Order will apply the selected discount to any item in the order that does not
already have a discount applied.
b. Discount Item will apply the selected discount to the item selected. You cannot apply
more than 1 discount to an item.
c. Cash Discount will apply a discount that allows you to specify the amount of the discount
manually. You can have a Cash Discount and an Order Discount on the same check.
Click on the discount type you would like to use. If you choose Discount Order you will be taken
directly to the discounts screen. If you click Discount Item, you will have to select which item
you would like to discount. If you click Cash Discount, you will have to specify the amount of the
discount.
Click “Done”

Applying Surcharges
Surcharges sometime may need to be applied for various reasons. Surcharges can be for anything you
want. Surcharges can be based on percent or amount and can be waived if a check is over a certain amount.
Surcharges can also be automatically applied to specified order types. If taxes apply to surcharges, there is
an option called Apply Tax on Surcharge. This option is located in Store Settings > Taxes > [Any Tax]
To add a surcharge to an order, follow the steps below. These steps assume you are in Order Entry screen.
1.
2.
3.

Click on “Surcharges”. This will bring up the Surcharges screen where you will select a
surcharge.
Select the surcharge you will be adding to the check. You can only apply one surcharge to an
order.
Click “Done”.

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Applying Credits
Credits are used for various reasons in a restaurant. This can be given to a customer as a birthday gift or for
being a frequent customer of the restaurant. There are two ways to generate a credit in Aldelo For
Restaurants. The first is to issue a credit manually from the Main POS screen using the “Credit” button.
The second is earning a credit by participating in the frequent diner program.
To apply a credit, follow to steps below. These steps assume you have created a credit for a customer and
are in the Order Entry screen.
1.
2.

3.
4.
5.

Click on the “Credit” button in the Order Entry screen. This will bring up the screen where you
will choose the search method for the customer.
Choose the search method for the customer. There are 4 methods of search.
a. Phone – This method is used to search by the customer phone number.
b. Account Code – This method is used to search by the account code which is defined in
the customer account information.
c. MSR Card – This method is used to search by an MSR card. These can be issued by the
restaurant as a membership card.
d. Customer Name – This method is used to search by the customer name. If you search by
the customer name, it will bring up a list of customers that match the name along with the
phone numbers so you can pick the right one.
Provide the information to search for the customer. Once the customer is found, a screen will
appear showing all the credits currently assigned to this customer.
Choose a credit to apply to the order.
a. If the credit is not entirely used, a balance will be kept for later use.
Click “Done” in the Order Entry screen to save the credit to the order.

Changing the Order Type
If you want to switch this order to a different order type, you can the button with the current order type
name on it. This allows you to change this order from any type to any other type.
To change the order type, follow the steps below. These steps assume you are in the Order Entry screen.
1.

2.
3.
4.

Click on the button with the current order type name. This is located above the menu items and to
the right of the menu groups. This will bring up a screen allowing you to select the order type you
wish to change this check to.
Choose the new order type.
Enter appropriate information about the order to make the change.
Click “Done” in the Order Entry screen to save the changes to the check.

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Adding a Customer Name to an Order
If you need to add a customer name to an order, you can use the “Customer Name” button in Order Entry
To add a customers name to the check, follow the steps below. These steps assume you are in the Order
Entry screen
1.
2.
3.
4.

Click on the “Customer Name” button. This will bring up the on screen keyboard allowing you to
enter in anything you want as a customer name.
Enter in the customer name of information you would like associated with this check.
Click “Finish”
Click “Done” in the Order Entry screen to save the customer name to the check.

Changing the Number of Guests on the Check
If you need to change the number of guests on the check due to more customers sitting at the table or some
leaving, you can use the “Guests” button to accomplish this. This button is located at the top of the menu
items in the Order Entry screen.
To change the number of guests at a table for a check, follow the steps below. These steps assume you are
in the in the Order Entry screen.
1.
2.
3.
4.

Click on the “Guests” button in the Order Entry screen. This will bring up a keypad allowing you
to enter the new number of guests sitting at the table.
Enter the number of guests.
Click “Enter”.
Click “Done” in the Order Entry screen to save the new number of guests to the check.

Changing the Table Number of the Check
Sometimes customers may want to move to another table. If this happens you will need a way to change
the table number of the check. This can be done using the “Table” button in the Order Entry screen. This
button is located at the top of the menu items in the Order Entry screen.
To change the table number of the check, follow the steps below. These steps assume you are in the Order
Entry screen.
1.
2.
3.

Click the “Table” button in the Order Entry screen. This will bring up the Table Selection screen.
Select the table you would like to move this check to.
Click “Done” in the Order Entry screen to save the changes to the check.

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Recall Another Check on the Same Table
If you are working with multiple checks on the same table and need to quickly switch between them, you
can use the “Checks” button in the Order Entry screen to accomplish this. When you want to switch to
another check you will be able to visually see your checks allowing you to choose
To change the check you are working on for this table, follow the steps below.
1.

2.
3.
4.

Click the “Checks” button in the Order Entry screen. This will bring up the Check Selector screen
where you will be able to see your checks and choose one from the list.
a. You can also create a new check for this table from this screen as well as print either one
check or all the checks.
Highlight the check you want to change to.
Click “Edit”.
(Optional) If you only want to look at the checks and do want to choose one, click “Done”.

Changing Seat Numbers in Order Entry
If you want to assign seats to the items ordered, you can do so by using the seat icons as well as the seat
indicator field to do this. Assigning seats to the orders will help the server remember which item goes to
which customer as well as allow for more advanced features such as grouping the items on the guest check
by seat number for easier viewing. There are many features associated with the seats function.
The features associated with the seats functions are:
1.
2.
3.
4.
5.
6.
7.

Show Seat Assignment Reminder on Done For Dine In Orders.
Force Seat Assignment Reminder On Done
Prompt Seat Number on Startup
Prompt Seat Number on Each Item.
Smart Seat Handling
Show Total Per Seat
Hide Seat # From Printed Check

To create a seat number for a guest check, follow the steps below. These steps assume you are in the Order
Entry screen.
1.
2.
3.

Click on the seat icon with a plus sign next to it to increase the seat number you are currently
working with.
Click on the seat icon with a minus sign next to it to decrease the seat number you are currently
working with.
Click on the seat number to show the visual table layout so you can choose which seat you want to
work with without having to use the plus or minus buttons. The seat number field is directly
above the on screen guest check in Order Entry.

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MISC Button
In the Order Entry screen, there is a button called “Misc”. This button is used to get to more options that
are not commonly used in Order Entry. These functions include:
•
•
•
•
•
•
•
•
•
•
•
•
•
•

Change Price
Assign Seats
Clear Order
No Sale
Change Server
Gratuity
Cust. Lookup
Recall Order
Create Labels
Retail Screen
Tax Exempt
No Kitchen / Bar
To Secondary Language
Lock Screens

Change Price
This feature lets you change the price of an item. Only employees with high enough security clearance can
use this feature. To use this feature, click on the “Change Price” button. A keypad will appear and prompt
you to enter a managers’ access code. Enter an access code with high enough security clearance to bring
up the Change Price window. Here you will select the items to bring up the Enter New Unit Price dialog
box. Enter the new price and click “Enter”.

Assign Seats
This feature is only available on Dine In type of orders. It is used to assign ordered items to certain seats.
Click on the “Assign Seats” button inside the MISC window. The Assign Seats window will appear with
the menu items. Click the item that you want to assign to a seat to bring up the Seat Assignment window
will appear where you can choose the seat that you want to assign that item to. Once you have picked the
seat, you will be brought back to the Assign Seats window were you can either pick more items or you can
click Close to finish with assigning seats.

Clear Order
This feature lets you clear all of the items that have been ordered for this order as long as the order has not
already been sent. Click on the Clear Order button in the MISC window. A confirmation window will
appear allowing you to verify you do want to clear all ordered items.
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No Sale
This will open the cash drawer for an employee with a high enough security clearance. The security
clearance for this feature is located in the Back Office under Security Settings > Access No Sale Require
Manager.

Change Server
This feature lets you change the server that is assigned to an order. Click on the Change Server button in
the Misc window. The Enter New Server Access Code keypad will appear. Enter the access code of the
employee that is going to be taking over this order. Click Enter to complete the change.

Gratuity
This feature lets you add the gratuity to an order. Click on the Gratuity button in the Misc window to bring
up the Gratuity screen. Select either Percent, Amount or Difference depending on what type you are
adding.
1.
2.
3.

If you select “Percent” as the type of gratuity, the Enter Gratuity Percent keypad will appear.
Enter the percent and click “Enter” to apply the gratuity to the order.
If you select “Amount” as the type of the gratuity, the Enter Cash Gratuity Amount keypad will
appear. Enter the amount and click “Enter” to apply the gratuity to the order
If you select “Difference” as the type of gratuity, the Total Tendered keypad will appear. Enter the
total amount that was tendered and click “Enter”. This will make the tip amount the difference
between the tendered amount and the amount of the ticket.

Cust. Lookup
This feature allows you to search for customers by Phone, Account Code, MSR Card, or Customer Name.
This will link the order that you are creating to the customers account. Click on the “Cust. Lookup” button
in the Misc window to bring up the Customer Lookup Type screen. In this popup window there will be
four buttons, Phone, Account Code, MSR Card, and Customer Name. If you are going to be using the
Phone search method, enter the customers’ phone number. If you are using the Account Code search
method, after you have clicked the Account Code button, enter the account code in and Click Finish. If you
are using the MSR Card search method, after you have clicked the MSR Card button, swipe the magnetic
card through the magnetic card reader. This will bring up the account specified for this card. If you are
using the Customer Name search method, after you have clicked the Customer Name button, type in the
name of the customer and Click the Finish button. After you have done this, the system will bring up
another popup window with a list of all of names that match the name that was typed in. Choose the
customers’ account to bring up the Review Customer Information screen. If the information is correct,
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Click Done. Anytime you type in a phone number and there is no customer for that number, you will
need to create the customer file before you can continue.

Recall Order
This feature is the same as the Recall button in the Main POS screen. This will bring up the Recall Order
screen allowing you to recall an order.

Create Labels
This feature allows you to create labels for menu items that are ordered by weight. Click on the “Create
Labels” button to bring up the Weighted Menu Item Label Generator. This screen allows you to select the
menu item and specify the Unit of Measure along with the Expiration Date. Use the on-screen keyboard if
necessary to enter this information. Once you have filled in these fields, enter the total weight of the menu
item. This will calculate the price of the order and display it on-screen.

Retail Screen
This feature allows you to order items by scanning barcodes that you created for them. Click on the “Retail
Screen” button in the Misc window to bring up the Retail screen. Here you will scan the barcode and the
item will be ordered. If the item has any forced modifiers then the system will allow you to select them. If
you want to void an item, click the “Void” button and void or reduce items as normal. For more
information on voiding items refer to the Void section of this manual. You can also add menu modifiers,
order by weight if the item is able to do so, or order by quantity by clicking on the appropriate buttons.
When you are ready to exit the Retail screen, you can click the “Touch Screen” button to return to the
Order Entry screen.

Tax Exempt
This feature allows you to make the current order tax exempt. Click on the “Tax Exempt” button to bring
up a confirmation screen. Click on the “Yes” button to make the order tax exempt. If you want to take a
tax exemption off of an order then click on the “Tax Exempt” button and the system will ask if you want to
remove the Tax Exemption. Click on Yes to remove the tax exemption.

No Kitchen / Bar
This feature allows you to specify whether or not you want this order to be sent to the kitchen\bar. To use
this feature simply click on the No Kitchen\Bar button and Click either Yes or No. This feature is only
active during this session of the order. If you want to suppress the print to the kitchen / bar the next time
you recall this order, you will have to perform this action again.
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To Secondary Language
This feature will change the menu item text to the secondary language. Employees that read two languages
will use this to remember the name of particular menu items they are not familiar with it in their secondary
language.

Lock Screens
This feature allows employees with high enough security clearance to lock or disable all of the features in
the Misc window. Click on the Lock Screens button in the Misc window. A keypad will popup and
prompt you to enter your access code. Enter the access code and click the Enter key. If you entered an
access code with high enough security clearance, the screens will be locked and will not be usable until
someone with high enough security clearance takes off the lock. Follow the same procedures to remove the
lock.

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Modifier System
Menu Items in a restaurant can have many options such as side dishes and preparation instructions. These
options need to be sent to the kitchen and presented to the cooks and the servers in a meaningful fashion.
This will help efficiency as well as help prevent mistakes. There are several ways to work with modifiers
in Aldelo For Restaurants. These are Manual Modifiers, Forced Modifiers, and the Modifier Builder
Templates.

Normal Modifiers
This screen is used for manually changing modifiers that are associated with a menu item. This is usually
used when a mistake has been made during the initial assignment of modifiers using the Forced Modifiers
or the Modifier Builder Template. This can also be used to add a modifier that is not currently in the
system. Use the “Split Qty” button to split a quantity of items into smaller quantities. For example, if you
have 10 tacos and you want to modify only 3 of them you can highlight the 10 tacos and click Split Qty to
tell the system you would like to split 3 off the main group. It will now show 7 tacos and under that 3
tacos.
To use the Manual Modifier screen, follow the steps below. These steps assume you have already ordered
an item in the Order Entry screen.
1.
2.

Click on the “Modifiers” button in the Order Entry screen. This will bring up the Modifier screen
where you will be able to manipulate modifiers for each menu item.
Select the menu item in the top right corner that you want to work with. Use the arrow keys to
navigate through the menu items.
a. The modifiers currently assigned to the menu item will be shown in the space above the
menu items window.
Select the modifier type you want to work with. These are the buttons below the menu items
window. There are 8 modifier types.
a. No
b. Add
c. Extra
d. Light
e. Exchange
f. Half
g. Bar Mixing
h. Toppings
i. There is also a 9th “All” button if you would like to see all modifiers in the
system
ii. If you do not want to see all of the modifier types, you can disable the Half,
Toppings, Bar Mixing, and All buttons in Store Settings > Products > Modifiers.
Select the first letter of the modifier with the buttons to the left of the modifiers. The button will
ignore the modifier type and only show modifier names that actually start with the letter you have
clicked.
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Select the modifiers you want to add to this menu item. Modifiers that are already selected will be
Green and can be unselected if desired.
a. If you want to change the price of the modifier before you add it to the menu item, you
can click the “Change Modifier Price” button BEFORE clicking the actual modifier.
b. If you want to order double or triple the modifier, you can use the “2x” and “3x” buttons
BEFORE you click the modifier.
c.

If you need to add a Note to the menu item, you can use the “Note” button. This will
prefix the note with the word “Note:”.

When you have selected all the modifiers you need click “Done”.

Manual Modifiers
When in the Modifiers screen, you will also be able to create new modifiers on the fly. Use the “Manual
Entry” to accomplish this task.
To create a new modifier while in the modifiers screen, follow the steps below.
1.
2.
3.
4.
5.
6.
7.

Click the “Manual Entry” button. This will bring up the Manual Modifier screen.
Highlight the menu item you want to create a modifier for.
Type the name of the modifier in the Modifier Name field.
(Optional) Type the secondary language name of the modifier in the Sec. Language field.
(Optional) Fill in the additional cost of this modifier in the Additional Cost field.
Click “Add”
Click “Finish”.

Forced Modifiers
If you want your employees to have a limited list of modifiers to choose from and provide a path to follow
when selecting the modifiers, you will want to use the Forced Modifier system of Aldelo For Restaurants.
In order to use the Forced Modifier system, you will first need to setup the forced modifiers in Back Office
> Setup > Menu Setup > Forced Modifiers.

126
To use Forced Modifiers, follow the steps below. These steps assume you have already created forced
modifiers for the menu items you will be ordering and are in the Order Entry screen..
1.
2.
3.

Select a menu item that has forced modifiers created for it. This will bring up the first level popup
of forced modifiers.
Select a modifier from the first level popup. This will bring up the second level popup of forced
modifiers.
This repeats until there are no more levels or when the 7th level has been reached.
a. You can disable the “Finish” button in the Forced Modifier Level popup with the feature
called Disable FINISH button in Forced Modifiers This feature can be found in Store
Settings > Products > Modifiers.

Modifier Builder Template
For maximum flexibility and ease of use, modifier builder templates are the way to go for most restaurants.
Modifier builder templates can accomplish the work of forced modifiers as well as create a very flexible
way of presenting the modifiers to the user. Templates also cut down on the amount of work that needs to
be done during setup due to the fact that a template can be assigned to more than 1 menu item.
In order to use the Forced Modifier system, you will first need to setup the forced modifiers in Back Office
> Setup > Menu Setup > Modifier Builder Templates.
To use a modifier builder template, follow the steps below. These steps assume you have created a builder
template for the menu items you will be ordering and are in the Order Entry screen.
1.
2.
3.

Click on the menu item that has a modifier builder template assigned to it. This will bring up the
modifier builder template screen.
Click the group you want to work with for this menu item. Only the groups defined for the
template assigned to this menu item will be shown.
Select the modifier type you want to work with. These are the tan/light orange buttons above the
actual modifiers.
a. If you want a certain type selected by default, you can setup this up in the Modifier
Builder Template Setup screen when you edit each category. Use the Default Action
drop down list to choose the default modifier type.
Select the modifier you want to add to this menu item.
a. If you only want to allow an employee to select X number of modifiers, you can set this
option in each builder template category.
b. If you want to force an employee to select at least X number of modifiers, you can set
this option in each builder template category.
c. If you want to change the price of a modifier, you can click the “Change Modifier Price”
button BEFORE you select the modifier.
d. To remove an already selected modifier, highlight the modifier and click the trash can
icon button. You can also click the modifier again to remove it.

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Pizza Builder System
Pizza restaurants have special requirements when creating an order for a pizza. Since pizzas are so flexible
in their design, Aldelo For Restaurants also needs to be flexible in the way they are ordered. With the pizza
builder screen, creating a custom pizza is very simple. Toppings can be divided amongst halves, thirds, or
quarters. Crusts can be selected as well as how to charge topping prices. There are many features that
affect the pizza builder screen. Some of these features are:
1.
2.

5.
6.

Show Pizza Builder Screen
a. This feature will show a menu item as a pizza item in the pizza builder template.
Special Pizza Topping Charges
a. This feature will allow you to specify the number of toppings a pizza will have free
before the normal pizza topping charge goes into affect. This can also be reversed so that
a number of toppings will be charged and then the rest are free.
Proportioned Pizza Topping Charge
a. This feature will charge half price on a topping that is on only half the pizza, a third on a
topping that is on only a third of the pizza, etc.
Half Topping Half Price on EVEN Qty
a. This feature will charge half price for toppings that are used on an evenly divided pizza.
If thirds is used, the normal price will be charged.
Pizza Size Alias Name 1 – 10
a. This feature will allow you to change the name of the pizza size to whatever you choose.
Pizza Size Half Topping Price 1 – 10
a. This feature will allow you to set the half topping price for each pizza size.

In order to use the Pizza Builder screen, you will first need to setup a pizza in the Pizza Builder Setup in
Back Office > Setup > Menu Setup > Pizza Builder Setup.
To use the pizza builder screen, follow the steps below. These steps assume you have created a pizza with
at least one crust and a couple of toppings and are in the Order Entry screen.
1.
2.
3.

4.
5.
6.
7.

Click on a menu item that has been setup as a pizza item. This will bring up the pizza builder
screen.
Click the type of crust for this pizza.
a. These are the tan/light orange buttons at the top of the pizza builder.
Click on the portion of the pizza you would like to add toppings to. These are the area on the right
side of the screen labeled, Entire Pizza, Half, Third, and Quarter. Once you have clicked in the
area, the selected area will turn while to indicate it is the currently active portion.
Click on the toppings you would like to add to this pizza.
Repeat steps 3 & 4 for each side of the pizza if needed.
(Optional) Click the “Normal Charges” button to change the way pricing is handled for toppings
on pizza with multiple portions.
Click “Done”.

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Chapter 9
Bar Tab Orders

129

Order Entry for Bar Tab
In order use the Bar Tab functions in Aldelo For Restaurants, you will need to configure the station to act
like a bar station instead of a server station used to service tables. There are a couple of features that are
designed to make this switch.
1.
2.
3.
4.

Enable Bar Tab Services For This Station
(Optional)Skip Table/Bar Tab Selection for Dine In
(Optional)Bar Drink Items will not charge sales tax (Applies to bar order on this station
only)
(Optional)Bar Tab Caption

The feature that needs to be enabled is the Enable Bar Tab Services For This Station. This will show the
bar tab screen allowing you to create orders that are based on a customers name instead of a table number.
Bar Tabs are also kept separately from the table orders and are considered their own order type in most
cases.

Create a New Bar Tab
To create a new order for a bar tab customer, follow the steps below.
1.
2.

4.
5.

Click on “Dine In” in the Main POS screen. This will prompt you for your access code.
Enter your access code. This will bring up an option to select either a Table or Bar Tab type order.
a. If you want this station to only do bar orders and do not want to choose between Table
and Bar Tab, you can use the option Skip Table/Bar Tab Selection for Dine In.
Click Bar Tab. This will bring up the screen where you will be able to see all your current bar tabs
as well as create a new bar tab.
a. If you want “Bar Tab” to show something else, you can use the Bar Tab Caption to
change this.
Enter in a name for this bar tab. You can also use the icon with the two people to enter in
information about this customer if a name is not given.
Click “Finish”.

The guest check will show the Bar Tab Caption as well as the customer name instead of the table number.

130
Setting Up Bar Tab Efficiency
Bar Tenders need to move quickly while they are serving customers and making drinks for other servers
orders. The POS system can potentially be the weakest link in the process if it is not setup properly. There
are several options in Aldelo For Restaurants to make ordering items and editing orders very fast.
Some of these features are:
1.

Automatically recognize this stations cashier as the default employee without login.
a. This feature is used for bartenders that will be working alone and do not have to worry
about other people settling orders to the cash drawer. You can also use this feature to
speed up operations with two people working but you will loose the ability to track which
employee has a discrepancy in the cash drawer.
Change Due Screen Time Out Seconds
a. You can use this feature to decrease the number of seconds the change due shows on this
station. This should eliminate the need to click on the “Done” button after you give the
customer change.
Stay In Order Entry screen after order is finished
a. This feature can be used to always be in the order entry screen. This is useful if you are
not running bar tabs very often and just need to quickly process a transaction from
customers coming up to the bar.
Bar Tab Use Quick Service Order Screen.
a. This feature will change the look of the Order Entry screen and put more options directly
on the Order Entry screen. This screen also has quick cash buttons for processing cash
transactions extremely fast.
Quick Service Screen Auto Log Out Seconds
a. This feature is used to automatically log out an employee after they are finished with an
order and the system returns to the order entry screen automatically using the Stay In
Order Entry screen after order is finished option. This will allow the next employee
to enter their access code and immediate start the next order.
b. MSR cards should be used with this feature so the employee only has to swipe the card
instead of punching in a number.
c. This feature cannot be used with the Automatically recognize this stations cashier as
the default employee without login option.

131

Chapter 10
Take Out Orders

132

Order Entry for Take Out
The restaurant may offer food for Take Out or “To-Go”. For these types of orders, a customer phone
number might want to be associated with the customer so the order can be tracked in case of a no show or if
you want to track the customers order history.
There are several features that can affect the way Take Out orders will behave. Some of these features are:
1.

Require Phone # For Take Out
a. This feature will require that a phone number must be entered before the employee is
allowed to place the order.
i. If you want to require that the system checks the format of the phone number so
the employee cannot enter a wrong phone number, you can use the feature called
Enforce Exact Telephone Number Digits. This will force the employee to
enter a phone number that matches the Telephone Display Format in Store
Settings > General
Take Out / Delivery Show Search Type
a. This feature will show other options for looking up customer information when creating a
new Take Out order. These options are:
i. Phone Number
ii. Account Number
iii. MSR Card
iv. Customer Name
Do Not prompt user to enter customer phone number for take out on this station
a. This feature will disable the prompt to search for a customer completely. You will not be
required to enter in a phone number and will be taken directly to the order entry screen.
New Customer Take Out On Hold
a. This feature will place the order on hold until the hold is manually removed from the
order for customers not in the system.

Creating a New Take Out Order
To create a new Take Out order, follow the steps below.
1.

2.
3.

Click “Take Out” on the Main POS screen. This will bring up either a keypad or a method to
search with depending on if you have the Take Out / Delivery Show Search Type feature
enabled.
Enter the phone number or choose the search type and enter information for that customer. This
will take you to the Customer Information screen.
Enter all the information about the customer in this screen.
a. If this customer is already in the system, this information should already be filled in. If
the customer has previous orders, you will be able to view those orders with the “Order
History” button.
Click “Finish”.

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Chapter 11
Drive Thru Orders

134

Order Entry for Drive Thru
If your restaurant has a drive thru window you may want to use the drive thru features of Aldelo For
Restaurants. There are many unique functions to drive thru establishments especially when it comes to
timing and order handling. There are many features that affect how drive thru will behave. Some of these
features are:
1.

Disable Drive Thru Timing Feature
a. This will completely disable the drive thru functions in Aldelo For Restaurants. This
feature is commonly used to allow the “Drive Thru” button to be used for another order
type. If this is the case, you will also want to change the Alias Name of the Drive Thru
order type.
Drive Thru Orders Use Drive Thru Stations.
a. This feature will only allow stations marked as drive thru stations to edit orders or settle
orders. If the station is not a drive thru station, the user will be prompted to go to a drive
thru station to perform the recall or settle process.
b. To make a station a drive thru station, you can use the feature called Mark this station
as a drive thru station. This can be found in Station Settings > Other Options.
Mark this station as a drive thru station.
a. This feature will designate this station as allowed to be used for drive thru orders.

Creating a New Drive Thru Order
To create a new drive thru order, follow the steps below.
1.
2.

Click on “Drive Thru” in the Main POS screen. This will prompt you to enter your access code.
Enter your access code. This will take you to the Drive Thru timing screen.
a. This screen only shows up if a drive thru order has been settled but not marked as
complete meaning that the order has not yet been given to the customer at the drive thru
window. Once the order is marked as complete, it will not show up in the Drive Thru
timing screen.
Click “New Order”. This will take you to the Order Entry screen.

Marking a Drive Thru Order as Complete
Once the order has been settled, it will show up in the Drive Thru timing screen. You will want to mark
this order as complete only after the customer has been given all their food and has driven away. To do this
simply highlight the order in the Drive Thru Timing screen and click “Mark Complete”.

135

Chapter 12
Delivery Orders

136

Order Entry for Delivery
If your restaurant is going to do deliveries, you will want to make use of the Delivery features in Aldelo For
Restaurants. There are many unique features for delivery in regards to assigning the order to an employee
for delivery and tracking that delivery. There are many features that will affect how a delivery order will
behave. Some of these features are:
1.

Show Driver Dispatch Screen
a. This screen will show a list of drivers with another list showing the orders that are ready
for delivery. By default the employee will have to enter their access code, click departure
and then select the orders they want to take. With the Driver Dispatch screen, all this is
located in one screen.
Enable Driver Money Drop
a. This feature will allow an employee to settle all cash orders in one transaction. In order
to use this feature, you will have to settle all credit cards and checks before performing a
money drop.
Enable Popup Streets
a. This feature will enable a screen to popup with a list of streets when a street name is
typed in the delivery address of the customer. This list will be filtered as you type more
of the street name effectively reducing the list to match what you have already typed.
Round Delivery Total To Next Quarter
a. This feature will round the total of the guest check to the nearest quarter to make it easier
for the driver to carry change when the customer pays for the order. This will always
round up.
Delivery Charge
a. This is the amount that will be charged the customer for performing the delivery. The
Delivery Charge will be assigned in the following order and will use the first value it
finds.
i. Customer Record
ii. Street
iii. Postal Code
iv. Global Setting in Store Settings > Services > Delivery
v. (Optional) Menu Item level delivery charge overrides all of the above.
Delivery Comp
a. This is the amount that will be given to the employee for performing the delivery. The
Delivery Comp will be assigned in the following order and will use the first value it
finds.
i. Customer Record
ii. Street
iii. Postal Code
iv. Global Setting in Store Settings > Services > Delivery
v. (Optional) Menu Item level delivery comp overrides all of the above.
Chained Delivery Charge/Comp Per Trip
a. This feature will only charge the delivery charge and compensation on the first order in a
chain of orders.
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137
8.

Delivery Charge/Comp Per Menu Item
a. This feature will charge the delivery charge and comp based on the value defined at the
menu item level.
9. Delivery Charge Percent Based
a. This feature will charge the amount in the delivery charge field as a percent instead of as
an actual amount.
10. Delivery Comp Percent Based
a. This feature will charge the amount in the delivery comp field as a percent instead of as
an actual amount.
11. Apply Tax on Delivery Charge
a. This will apply a tax to a delivery charge.
12. MapPoint Enabled
a. This will enable advanced routing and mapping features for delivery orders.

Creating a Delivery Order
To create a delivery order, follow the steps below.
1.
2.

3.
4.

Click on “Delivery” in the Main POS screen. This will prompt you for your access code.
Enter your access code. This will bring up the keypad for customer phone number or the screen
allowing you to choose which search type you want to use. This option depends on the Take Out
/ Delivery Show Search Type feature in Store Settings > Staff / CRM.
Enter the phone number or the click on the search type and enter the appropriate information to
find the customer. This will bring up the Customer Information screen
Enter the customers information. If this customer is in the database, the information should
already be filled in.
a. If this customer has previous orders, you will be able to pull up those orders and
automatically create a new order based on their history with one click.
Click “Finish”.

138

Chapter 13
Delivery Procedures

139

Assigning a Delivery Order
There are two ways in Aldelo For Restaurants to assign a delivery to a driver. The first is the default way
which is requiring each driver to enter their access code to assign a delivery order to themselves. The other
method is using a driver dispatch screen to show all the drivers and orders on one screen allowing easy
assignment quickly. The driver dispatch screen is mainly used when the station is going to be dedicated to
assigning orders to drivers who are coming and going.
Using the Default Delivery Assignment Procedures
To assign an order to a driver using the default method, follow the steps below. These steps assume a
delivery order has already been created.
1.
2.
3.
4.

Click on “Driver” in the Main POS screen. This will prompt you for your access code.
Enter your access code. This will bring up the Driver Tracking screen with the current employees
name at the top.
Click “Departure”. This will bring up the Driver Departure Order Assignment screen.
Highlight the order(s) you are going to take and click select. Use the arrow buttons to navigate the
orders. You can also scan the guest check with a barcode scanner to select the order.
a. Barcodes will only be printed on the guest check if you are using an Epson TM-T88II/III
printer.
Click “Departure”.

Driver Dispatch screen Assignment Procedures.
To assign an order to a driver using the Driver Dispatch screen, follow the steps below. These steps
assume a delivery order has already been created.
1.
2.

3.
4.

Click on “Driver” in the Main POS screen. This will bring you to the Driver Dispatch screen.
Highlight the name of the driver that will be taking this delivery.
a. Only employees that are clocked in and designated as drivers will be shown in this
screen.
Select the orders this driver is going to take.
Click “Departure”. This will assign the order(s) to the driver.
a. If you accidentally assign an order to the wrong driver, you can click the “Also Show
Assigned Orders” button to show orders assigned to other drivers. You can then assign
the order to the correct driver.
(Optional) Click “Done”. You can stay in this screen if this station is dedicated to assigning
orders to drivers.

140

Using Delivery Directions and Route Planning
If your drivers need driving directions, you will want to use the MapPoint integration. This replaces the
Microsoft Streets and Trips integration but provides backward compatibility with Streets and Trips. In
order to make use of this integration, Microsoft MapPoint 2004 must be installed on the system that will be
used to view the driving directions. If more than one system will be used for this purpose, a copy of
Microsoft MapPoint must be installed on those stations.

MapPoint Integration Setup
To setup Microsoft MapPoint Integration, follow the steps below
1.
2.

3.
4.

5.
6.

Install Microsoft MapPoint on all systems that will use driving direction and route planning
functions.
Enable the feature called MapPoint Enabled. Do this by typing YES into the field when editing
the option. This feature can be found in Back Office > Help > Technical Support > F10. The
following features can also be found on the same page.
Fill in the current fuel cost in your local area. This feature is call MapPoint Fuel Cost.
Fill in the address where the deliveries will depart from. This feature is called MapPoint Home
Address. The format MUST BE [Street Address], [City], [State][ZipCode]. If this information
is wrong, MapPoint will fail to start.
Enable the feature called Optimize Way Points. This will calculate the fastest route when
delivering several orders.
Fill in the number of minutes on average it will take for the items to be prepared for delivery in the
MapPoint Route Start Minutes After field. The system uses this information plus the calculated
route time to estimate the time of delivery. The estimated delivery time will show on the driving
directions.

Using MapPoint Integration
To use the MapPoint Integration, follow the steps below. These steps assume you have already setup
MapPoint integration, have created a delivery order, and are in the Driver Dispatch screen.
1.
2.
3.
4.
5.

Click on the driver you want to assign the order to.
Click on the order(s) you wish to take for delivery.
Click “See Map” This will bring up the Route Planning screen. You will be able to print the
directions as well as print the actual map from this screen.
Click “Print Map” or “Print Detail”. These will print out on the desktop printer. These will NOT
use the receipt printer.
Click “Done”.

141

Viewing Delivery Order Status
If you want to keep an eye on the progress of all delivery orders, you will want to use the Delivery Status
screen. This screen is accessed from the Main POS screen and is mainly used by managers to keep track of
their drivers.

Using the Delivery Status screen
To use the Delivery Status screen, follow the steps below. These steps assume you have already created a
delivery order.
1.
2.

Click on the “Delivery Status” button in the Main POS screen.
Information that can be viewed on this screen is the order #, time the order was created, address to
be delivered to, driver, departure time, time the order was in the store, time it has taken up to this
point to deliver the order.
a. You can also see the driving directions of a delivery if using the MapPoint Integration.
Once an order has arrived, it will be removed from this list.

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Chapter 14
Recall Procedures

143

Recall Operations
There are many ways to recall an order so that it may be edited. You will want to recall an order to add
more items, change the order type, add more guests, etc. Any time an order needs to be changed, the recall
function is used. Some of the ways to recall an order are the following:
1.
2.
3.
4.
5.

“Recall” button in the Main POS screen
Clicking on an occupied table when in the Table Selection screen.
Clicking on the “Recall” button while in the Order Selection screen when choosing an order to
settle.
Clicking the “Checks” button and selecting a check to edit in Order Entry.
Click the “Recall” button in the MISC screen in Order Entry.

The most common methods of recall are the “Recall” button in the Main POS screen and clicking on an
occupied table when in the Table Selection screen. This will only cover the “Recall” button in the Main
POS screen since it is the main way to recall an order.
To recall and order, follow the steps below. These steps assume you have already created and order.
1.
2.
3.

Click “Recall” in the Main POS screen. This will prompt you for your access code.
Enter your access code. This will bring up the Recall Order screen.
Select the Order Type you would like to filter by. This will reduce the number of orders displayed
on the screen at once. This will also show specific information about this order in regards to the
order type.
4. (Optional) If you want to see all employees orders, click the “My Orders” button. This will turn
OFF the filter for only showing orders created by you.
5. (Optional) If you want to see orders that have been settled, click the “Open Orders” button. This
will turn OFF the filter to only show open orders.
6. (Optional) Scan the barcode on the guest check.
a. The barcode will only print on the guest check if you have an Epson TM-T88 II/III
7. (Optional) Click on “Show List” if you want to see all the orders in a list instead of as buttons.
8. (Optional) Click “Print” if you only want to print the order instead of actually recalling it.
9. Click the order you want to recall. This will bring up the order in the Recalled Order screen.
a. There are four options on this screen. Edit, Print, Rush Order and Pager.
10. Click “Edit Order”. This will bring up the order entry screen with the orders information.

144

Chapter 15
Void Procedures

145

Void Operations
If an order needs to be voided for any reason, you will want to use the void functions in Aldelo For
Restaurants. Only certain employees should have access to voiding an order. If all employees can void an
order, there is temptation to take advantage of the system and give free food to friends and family. There
are many ways to void and order in the system. This section will only cover the Main POS button “Void”.
To void an order, follow the steps below. These steps assume you have an order created and have
inventory depletion turned on.
1.
2.
3.
4.

5.
6.

Click on the “Void” button in the Main POS screen. This will prompt you for your access code.
Enter you access code. This will bring up the screen to select an order that is to be voided.
a. This screen is almost identical to the recall screen and is used in the same fashion.
Select the order to be voided or enter the order number in the Quick Search field. This will bring
up the Void Reason screen.
Enter a reason for voiding this order. This will bring up a screen asking if you want to notify the
kitchen or bar about the void operation.
a. If you use the same reasons over and over, you will want to create quick void reasons in
Store Settings > Order Entry.
Click “Yes” or “No”. This will bring up a screen asking if this void is going to cause waste or no
waste.
Click “Waste” or “No Waste”
a. Waste will deplete the inventory due to this item being thrown away.
b. No Waste will NOT deplete the inventory due to this item being voided before the
inventory was used to make the item.

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Chapter 16
Cashier Operations

147

No Sale
This function will open the cash drawer. There is a security setting to control which employees can
perform this action as well as a feature to take pictures of the person using a webcam.

Pay Out
The “Pay Out” button in the Main POS screen is used anytime a payout is performed. Payouts can come in
several forms.

General Payout
General Payouts are used for things like paying for items that were purchased at the store when an
inventory items runs out and needs to be replaced right away or a vendor needs to be paid with cash.
To perform a general payout, follow the steps below.
1.
2.
3.
4.
5.

Click on the “Payout” button in the Main POS screen. This will prompt you for your access code.
Enter your access code. This will bring up the Pay Out Type screen.
Select the “General” payout type. This will bring up the General Pay Out screen.
Enter the Pay Out To, Amount, and Description information.
Click “Finish”

Wage Advance
Sometimes employees need money in emergency situations. To give them money prior to receiving their
normal pay, you can use the Wage Advance option in pay outs to accomplish this.
To perform a wage advance, follow the steps below.
1.
2.
3.
4.
5.
6.

Click on the “Payout” button in the Main POS screen. This will prompt you for your access code.
Enter your access code. This will bring up the Pay Out Type screen.
Select the “Wage Advance” payout type. This will bring up the Select Employee screen.
Choose the employee you wish to give advance pay to. This will bring up the Employee Wage
Advance screen.
Enter the Amount and Description for the wage advance.
Click “Finish”

When the employee receives their normal pay, the wage advance will automatically be deducted from their
payroll.

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Manager Cash Out.
This feature allows the manager to take money out of the cash register without reducing the cashiers’
liability amount. This is used to take cash out of the cash drawer and place it in a safe in the event that the
cash drawer has too much cash stored in the drawer.
To perform a manager cash out, follow the steps below.
1.
2.
3.

Click on the “Payout” button in the Main POS screen. This will prompt you for your access code.
Enter your access code. This will bring up the Pay Out Type screen.
Select the “Manager Cash Out” payout type. This will bring up a keypad allowing you to enter the
amount that will be removed from the drawer. This will print out two receipts with the amount
and a space for the manager signature.
.Have the manager sign both copies and place one with the cash removed, and the other inside the
cash drawer.
a. When counting the cash drawer at the end of the night, be sure to count the cash out
receipt as part of the drawer amount.

Issuing Refunds
If a customer needs to be refunded money for any reason, the refund function of Aldelo For Restaurants
needs to be used.
To perform a refund, follow the steps below.
1.
2.
3.
4.

Click on “Refund” in the Main POS screen. This will prompt you for your access code.
Enter your access code. This will bring up the Refund screen.
(Optional) Enter the order number that this refund applies to.
Enter the Refund Amount, Reason, and Refund Method.
a. If you have integrated credit card processing enabled, you will be able to issue a credit to
the customers credit card.
Click “Finish”.

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Chapter 17
Gift Card Procedures

150

Issuing Gift Cards
Gift cards are a very important aspect of running a restaurant. They provide a means of creating customer
loyalty and creating a way to new customers to be introduced to your restaurant. When a customer
purchases a gift card, it is a good sign that they will be returning for a second visit. It may also be an
indication that the gift card may be used as a gift to someone they know and wish to expose that person to
your restaurants food and atmosphere. Gift Cards are always well received by people and are considered a
good way to advertise your restaurant to others.
There are many functions that can be performed with gift cards. Issuing, recharging, multiple simultaneous
purchases, and checking balances.
To issue a gift card, follow the steps below. These steps assume you have sign in as a cashier.
1.

Click on the “Gift Certificate” button in the Main POS screen. This will prompt you for your
access code.
2. Enter your access code. This will bring up the Gift Certificate screen.
3. (Optional) Swipe the gift card through the MSR reader while in the MSR Card field.
4. (Optional) Enter the account number of the card or certificate. This is the number on the card or
certificate.
5. (Optional) Enter the expiration date of the card or certificate. Use the “/” button to divide the
date.
6. (Optional) Enter the Issued To and Presented by fields.
7. Enter the Total Amount that the gift card will be worth.
8. (Optional) Enter a discount amount.
a. This will be used to charge the customer less than what the gift card is valued at. If you
discount the whole amount, the gift card will be free of charge.
9. (Optional) Click Add to create another card that will be paid for in this transaction. You can
create as many cards as you wish in one transaction.
a. Repeat steps 3 – 9 for every card you need to create in this transaction.
10. Select the Payment Type.
a. If you use integrated credit card processing, you can use a credit card to pay for this
transaction.
11. Enter the amount received.
12. Click “Finish”. This will print out the gift certificate receipt with the certificate number on it.

Recharging Gift Cards
Gift cards can be reused and are often used like a secured credit card. If the customers balance is low, you
can offer to recharge the gift card to add more value to the card.
To recharge the gift card, follow the steps below. These steps assume a gift card has already been created
and the gift card or gift card account number is available.

151
1.
2.
3.

5.
6.

Click on the “Gift Certificate” button in the Main POS screen. This will prompt you for your
access code.
Enter your access code. This will bring up the gift certificate screen.
Click the “Recharge” button. This will bring up a screen asking if you would like to search for the
gift card by MSR number / ID number or Account number.
a. MSR number is the number on the magnetic strip of the MSR card.
b. The ID number is the “Internal Number” of the gift card or certificate.
c. The account number is the number that the system uses for its own tracking if an internal
IF number is not used.
Select “Yes” or “No”.
a. Yes will search by MSR Card or ID
b. No will search by Account Number.
Swipe or enter the information of the gift card or certificate.
Process the gift card as if it is a new transaction. This will add the amount charged to the existing
gift card or certificate.

Checking Balances.
If a customer would like to check the balance of their card before using it or they are just curious, you can
swipe the card while in the Main POS screen to have the balanced display on the screen.

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Chapter 18
Order Settlement Procedures

153

Cashier Settle Operations
If you are signed in as a cashier, you will be able to settle orders to your cash drawer. If you are not the
cashier, you will have to go to the cashier to have your orders settled for you. The only exception to this is
if you are using Staff Bank. You must have a cash drawer open on a station before you can settle any
orders. There are many aspects to settling an order and there are several ways in which orders can be
settled.

Settling in the Main POS screen.
One of the commonly used method of settling is through the Main POS screen “Settle” button. This button
is used by the cashier to perform settlement operations on any order in the system.
To settle an order using the “Settle” button in the Main POS screen, follow the steps below.
7.
8.
9.

Click on the “Settle” button in the Main POS screen. This will prompt you for your access code.
Enter your access code. This will bring up the Select Order To Settle screen.
a. This screen is very similar to the recall screen and performs many of the same functions.
Click on the order you wish to settle. This will bring up the Settle Order screen.
a. This screen has many options to choose from.
i. Cash
ii. Check
iii. Credit Card
1. If integrated credit card processing is used, the process for settling
orders will change for this type of payment.
iv. Gift Certificate
v. House Account
vi. Complimentary
vii. Room Charge
1. This button will only show if hotel integration is turned on.
viii. Gratuity
ix. Print
x. Discount
xi. Split
xii. Combine

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Cash
For cash payment types click on the “Cash” button. A dialog box will appear and prompt you to enter the
amount tendered. On the right side of this window are some estimated amounts that may be tendered. If
you want to use one of these, click on the button that has the amount that you want. If you don’t see the
amount that you want, manually enter in the amount that was tendered. Once you have the amount that
needs to be tendered, click Enter to finish the settlement.

Check
If the customer is paying by check, click on the “Check” button. This will take you to the Check Scan
feature. Here you will enter the bank routing number in the Bank Routing field. You can either enter it
from the keyboard or you can click on the button with a keyboard on it. This will bring up the key pad so
that you can enter the number on a touch screen. If you make a mistake and you want to erase the number,
click on the button with a pencil eraser and this will erase the number. The next field is the Checking
Account Number field. Here you can enter the checking account number. The last field is the Drivers
License Number field. Here you can enter the customers’ Drivers License information. Once you have
entered all of the information, Click the Verify button. The system will then prompt you to enter the
amount that was tendered. Enter the amount that was tendered to complete this transaction.
Credit Card
If a customer is paying by credit card there are two ways to settle this order. One is without integrated
credit card processing where the order is treated as if the processing is done on bank terminal. The
software will assume that the transaction has been successfully processed and will just ask the user how
much the transaction was for. The other way is when credit card processing is integrated. This will bring
up the Credit Card Processing screen allowing the user to process the credit card directly through Aldelo
for Restaurants.

ATM / Debit Card
If the customer wishes to pay with their ATM / Debit card, you can use this option. Since this type of
transaction is not currently supported, it will simply prompt you to enter the amount that was processed on
the Bank Terminal.

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Gift Certificate
If the customer is using a Gift Certificate to pay for their meal, click on the Gift Certificate button. This
will bring up the screen asking how you would like to search for the Gift Card or Certificate. Choose the
method and enter the information required. The balance will also be shown on the receipt after the
customer has paid with a Gift Certificate.

House Account
In House Charge Accounts can be used to settle orders for customers that have an In House Charge
Account with the restaurant. These can be setup in Operations > In House Charge > Maintain In House
Accounts.
To settle using House Account, follow the steps below. These steps assume you have already created a
house account for this customer.
Click the House Acct button.
Choose the lookup type to find the customers account.
Enter in the customers’ information depending on what lookup type you chose.
Review the Customers’ Information.
Select Yes or No when it asks if you want to charge it to the customers’ account.
Enter the amount you would like to charge to the account.

Complementary
This will allow the user to “Comp” the meal and enter any amount they wish to Discount. This is useful to
managers wishing to discount meals with an exact amount. This button can also have a security placed on
it so not all employees have access to it. All complimentary discounts will be treated as Cash Discounts.
They will also show up in the reports as such.

Room Charge
This will allow the user to charge an order to a room when the hotel integration is enabled.

156
Settling in the Order Entry screen.
When using the Settle button in the Order Entry screen, the order will be sent to the kitchen while at the
same time, taking you to the Settle screen. This screen is exactly the same as the Settle screen when using
the “Settle” button in the Main POS screen.

Settling Using Staff Bank
When an employee is using Staff Bank, their settlement options change a bit. In the Order Entry screen,
the “Cash Tender” and “Settle” buttons become a “Staff Bank” button. When this button is clicked, you
are taken to the Settle screen allowing you to settle the order to your staff bank. You will also have an
option to “Pay to Staff Bank” in the Recalled Order screen.

Settling Using Integrated Credit Card Processing
Refer the printed manual on pages 83-89.

157

Chapter 19
Closing Procedures

158

Closing the Cash Drawer
When all orders have been settled, the cash drawer will need to be counted and closed from the system.
To sign out a cashier, follow the steps below.
1.
2.
3.
4.
5.
6.
7.
8.

Click the “Cashier Out” button in the Main POS screen and enter your access code
This will bring up the Select Cash Tray for Cashier Sign Out selection screen. Select the cash
tray that you will be signing out.
(Optional)This will bring up the Adjust Gratuity Screen. This is where all the gratuities for each
order can be adjusted. To adjust the gratuity, highlight the order and click Adjust Gratuity.
(Optional)This will bring up the Gratuity Amount screen allowing you to enter the amount.
(Optional)After the amount is entered, you will be able to process the tip and continue on to the
next order or on to the Money Count screen.
The Money Count screen will appear with all of the charges and checks that were taken.
Verify all checks and charges and check them off in the Money Count screen. You will also want
to enter in all of the cash that was in the drawer. This includes Manager Cash Out receipts.
When you have finished, click the Finish button. If there was a discrepancy in the drawer, the
Register Discrepancy screen will appear and show the discrepancy amount. Enter a reason for
the discrepancy and click the Accept button. This will deactivate the cash register features for this
station.
Tech Tip: All Credit Card Tips should be removed before completing the Cashier Sign
Out process. If you leave the credit card tips in the drawer, the drawer will be over the
amount of the tips.

Quick Sign Out
When a cashier needs to quickly switch a drawer or switch to another station, they can use the Quick Sign
Out feature. This feature is useful if you want to switch out a drawer during a busy night and sign it back
in at a station that is located in a managers office for safe counting of the money. This can be thought of as
an easy way of relocating a cash tray to another station for any reason.
1.
2.
3.
4.
5.
6.
7.

Click the “Cashier Out” button in the Main POS screen and enter your access code
This will bring up the Select Cash Tray for Cashier Sign Out selection screen. Select the cash tray
that you will be signing out.
(Optional) Click “Done” to bypass the gratuity screen.
Click “Cancel” on the Money Count Screen.
Select “Quick Sign Out (No Money Count Performed)”.
After the cash tray has been through a quick sign out, the cash tray will be available for a quick
sign in. Only the employee that did the Quick Sign Out will be able to sign the tray back in.
Select the “Revert Quick Cashier Out” button to activate this cash tray once again for this
employee on this station.
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159

Clocking Out
To clock out, follow the steps below. These steps assume you are already clocked in and all your orders
are settled.
1.
2.
3.

Click on the “Time Card” button in the Main POS screen. This will ask you for your access code.
Enter your access code. This will take you to the Employee Time Card screen with the name of
the employee that is accessing this screen and their job title.
Click “Clock Out” This will show your clock out time.

Running A Closing Report
This feature gives you a report of all the sales and other important closing information about your
restaurant for the report date. To use this feature click the “Closing Report” button in Operations >
Revenue Center to bring up the Select Report Date screen to specify the dates to create your end or day
closing report. A confirmation window will appear and ask if you want to print all of the Access Denied
Logs. Choose whether or not you want to print the logs. After the Access Denied Logs, review the Closing
Report and click the “Print” button when you are done reviewing the report. You can run the closing report
as many times during the day as needed to review your current sales up to that point. Running the report
will no zero out any drawers or tills. This is the report you run to close out your restaurant for the day.
This report has all the sales information a manager will need to figure his total sales for the day.

160

Chapter 20
Manager Operations

161
Refer to the printed manual pages 281 -317. This section will be added soon.

162

Chapter 21
Reports

163
Refer to the printed manual pages 318 - 391. This section will be added soon.

164

Part 4
Appendix

165

Chapter 22
Field Name Descriptions

166

Store Settings
General
Field Name

Description

Store Name

Your restaurant name is displayed in this field. This info cannot be changed
unless you change your registration info with Aldelo Systems Inc.

Premise Address

Your physical address that you registered this program under will appear in
this field. This info cannot be changed unless your registration info with
Aldelo Systems Inc. is changed.

Premise Postal Code

Enter your physical zip code here. This information is gathered when you
first create a new database. Three prompts will appear. The first prompt is
the zip code which will be used in this field.

Area Code + Phone No.

Your restaurant telephone number that you registered will show in this field.
This info cannot be changed unless your registration info with Aldelo
Systems Inc. is changed.

Default Area Code

The number you enter in this field will be the default area code anytime you
need to enter a phone number in the system. This will show up in Take Out
and Delivery Orders.

Site Number

If your restaurant is part of a chain of store and a site number was issued to
you, then enter that number here.

Mailing Address

Your restaurants mailing address. This address is the address used when
creating In House Charge Account billing statements for a return address.

Mailing Postal Code

Your restaurants mailing postal code. When you enter a zip code into this
field, the field to the right will be auto-populated with the city and state of this
zip code.

Side Bar Logo

This field allows you to choose a picture to display on the main screen of the
POS. To select a picture click on the button with three dots on it and to
remove a picture click on the button with the red X through it. The image
size for this picture should not exceed 1000x1400 pixels.

Daily Start Time

This field allows you to specify your restaurants daily start time. This time
should be about two to three hours after your establishment closes. For
example if your establishment closes for at 3 am then this field should be set
to 6 or 7 am. If your establishment is open 24 hours a day, you would find
out what time your establishment is usually not busy and enter that time here.
So for example if it is slow at around 3 in the morning, you should select
4:00AM to give yourself time to do the closing reports and any other daily
managerial tasks. If you are experiencing reports that are not matching, this
could be the culprit.

167

Lunch Start Time

This field allows you to specify the lunch start time, for reporting purposes.
For reporting purposes this option will affect the Labor vs. Sales By
Breakfast, Lunch, and Dinner report in the Back Office under Reports in the
Sales category.

Dinner Start Time

This field allows you to specify the dinner start time, for reporting purposes.
For reporting purposes this option will affect the Labor vs Sales By
Breakfast, Lunch, and Dinner report in the Back Office under Reports in the
Sales category.

Telephone Display
Format

This field allows you to adjust the telephone format. This is especially
useful for countries other than the United States that have less than or more
than 10 digits in their phone number.

Server Computer Name

This field is used to enter the server name that is hosting the database. The
database must be located on this system for this setting to take effect. Many
functions in Aldelo For Restaurants depend on this setting. Caller ID, Time
Synchronization, Setting Changes, Table Status Changes, and Central Gift
Card operations (when Gift Card Server is used)

Server TCP/IP Address

This field is used to enter the IP address of the server computer. This will be
the address of the computer defined in the “Server Computer Name” setting.
This setting should always be used in conjunction with the previous setting.

Server TCP/IP Port
Number

This field is used to enter the port number that Aldelo For Restaurants will
use to communicate on. This is usually only used if you have firewalls in
between the server and the pos stations. Make sure you allow this port
number to be passed through the firewall if one is present.

Auto Restart All
Computers

This option will automatically restart all the computers at a specified time.
The database/server computer will restart 30 seconds later to ensure all
clients are logged off the database. If your client computers boot up faster
than your server computer, they may complain that they cannot find the
database. This is true since the server computer is still booting up.

Auto Shut Down All
Computers

This option will automatically shut down all computers at a specified time.
The database/server computer will shut down 30 seconds later to ensure all
clients are logged off the database.

Auto Trigger Time

This field is used to specify the time that all systems should either Auto Shut
Down or Auto Restart.

Display Special Message
During Login

This option will show your special message whenever an employee enters
their access code. Managers can use this to alert the servers of the daily
specials or maybe special promotions. This message will be displayed in
place of the Side Bar Logo.

Special Message

This field is where you will enter the special message that employees will
see. This message will show up on the Main screen anytime an employee is
required to enter their access code.
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168
Taxes > Tax 1
Field Name

Description

Alias Name

This will be the name of the tax. This will affect what the tax is called
throughout the software including in the reports.

Tax 1 (%)

Enter a tax percentage you wish to apply to menu items in this field. The
percent is expressed as an actual value so you only have to enter the number
in this field.

Apply Tax on Surcharge

This option will apply Tax 1 on a Surcharge if one is used on a guest check.
Surcharges can be setup in the Back Office under Setup > General Settings >
Surcharges.

Apply Tax on Delivery
Charge

This option will apply Tax 1 on a Delivery Charge if one is used on a guest
check.
Taxes > Tax 2

Field Name

Description

Alias Name

This will be the name of the tax. This will affect what the tax is called
throughout the software including in the reports.

Tax 2 (%)

Enter a tax percentage you wish to apply to menu items in this field. The
percent is expressed as an actual value so you only have to enter the number
in this field.

Apply Tax on Surcharge

This option will apply Tax 2 on a Surcharge if one is used on a guest check.
Surcharges can be setup in the Back Office under Setup > General Settings >
Surcharges.

Apply Tax on Delivery
Charge

This option will apply Tax 2 on a Delivery Charge if one is used on a guest
check.

Tax Code Character

You can place a character in this field to show up on the guest check
notifying you of which items on the receipt have this tax applied to them.

Tax Is Included in Item
Price

Check this box if you are using Tax 2 and your tax is already included in the
price of the menu item. The tax that has been included in the item price will
be reported in the Tax Report located in the Back Office under Reports >
Other > Tax Report.

Hide Inclusive Tax From
Guest Check

This feature will allow you to hide the inclusive tax collected amount from
the guest receipt.

Trigger Tax Exemption
When Sub Total is Less
Than

This feature will cause Tax 2 to be added from a guest check AFTER the
defined amount has been reached. For example, if you wanted all orders
under $2.00 to be tax exempt then enter 2 in this field.

Apply Tax on Previous
Tax Amount

This option will tax the sum of Tax 1 and Tax 2.

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Taxes > Tax 3
Field Name
Alias Name

Description
This will be the name of the tax. This will affect what the tax is called
throughout the software including in the reports.

Tax 3 (%)

Enter a tax percentage you wish to apply to menu items in this field. The
percent is expressed as an actual value so you only have to enter the number
in this field.

Apply Tax on Surcharge

This option will apply Tax 3 on a Surcharge if one is used on a guest check.
Surcharges can be setup in the Back Office under Setup > General Settings >
Surcharges.

Apply Tax on Delivery
Charge

This option will apply Tax 3 on a Delivery Charge if one is used on a guest
check.

Apply Tax on Previous
Tax Amount

This option will tax the sum of Tax 2 and Tax 3. If this option is checked
and Tax 2 also has this option checked then it will tax the sum of Tax 1, 2
and 3.
Taxes > Other Options

Field Name

Description

Apply Discounts After
Taxes

This option will apply discounts after taxes have been applied.

Apply Credit After Taxes

This option will apply a credit after taxes have been applied.

Tax Exempt Sale Security

This option will specify the minimum security level need to make a sale tax
exempt.

Tax Exemption Alias
Name

This field will specify an alias name for tax exemption. For example if you
wanted your tax exemption to say “Tax Already Included” then enter that in
this field

This field allows you to enter the Tax Account number issued to your
restaurant by the government. This field can also be used to enter any other
Tax Account Info To Print
tax account information. This information will show up on the top of the
on Guest Check
guest check. This info can be the ABN number used in Australia of the GST
number used in Canada.

170
Services > Dine In
Field Name

Description

Dine In

This option will enable or disable the ability to take “Dine In” orders.

Alias Name

If you would like to have the Dine In order type appear as something other
than Dine In then enter that name in this field. For example if you wanted
Dine In to show as “Sit Down” in the main POS screen then type “Sit Down”
in this field.

Show Retail Screen

This option will default the system to the barcode entry screen for Dine In
type orders.

Tax Exempt

Check this box if tax does not apply.

Dine In Automatic
Surcharge

Choose a surcharge in this drop down list to apply to every Dine In order
automatically.

Bar Automatic Surcharge

Choose a surcharge in this drop down list to apply to every Bar Tab order
automatically.

Prompt for customer
name at dine in
completion

This option will prompt for a customer name at the end of a Dine In order.

Prompt for customer
name at bar tab
completion

This option will prompt for a customer name at the end of a Bar Tab order.

Skip Table Selection

This option will skip the Table selection screen and take you directly to the
Order Entry screen.

Track Guest Number for
Dine In Orders

This option controls if the software will ask for the number of guests when a
new order is created.

Warn Drink Per Guest
Policy

This option will warn the user that they have not ordered at least one drink
per guest on the ticket. Menu items must be marked as Bar Drink Items for
this option to function correctly.

Enforce Drink Per Guest
Policy

This option will force the user to order at least one menu item per guest
marked as a Bar Drink Item.

171
Prompt Seat Number on
Startup

This option will show the seat selection screen when a new Din In order is
created.

Prompt Seat Number on
Each Item

This option will show the seat selection screen for each item ordered when
in the order entry screen.

Show Seat Assignment
Reminder on ‘Done’ for
Dine In Orders

This option will remind the user to assign each item on the guest check to a
seat when the “Done” button is selected.

Force Seat Assignment
Reminder on Done

This option will force the user to assign each item on the guest check to a
seat when the “Done” button is selected.

Force Clear Settled Dine
In Table

This option will force the user to clear the table in the table

Occupied Table Cannot
Create New Ticket

This option will not allow tables with orders to have new order created.

Services > Take Out
Field Name

Description

Take Out

This option will enable or disable the ability to take “Take Out” orders.

Alias Name

If you would like to have the Take Out order type appear as something other
than Take Out then enter that name in this field. For example if you wanted
Take Out to show as “Carry Out” in the main POS screen then type “Carry
Out” in this field.

Tax Exempt

Check this box if tax does not apply.

Show Retail Screen

This option will default the system to the barcode entry screen for Take Out
type orders.

Take Out Automatic
Surcharge

Choose a surcharge in this drop down list to apply to every Take Out order
automatically.

Prompt for customer
name at take out
completion

This option will prompt for a customer name at the end of a Take Out order.

This option will require that a phone number be entered in for all Take Out
type orders. By default the user can just press enter when the area code is
Require Phone # For Take displayed and the system will let them in. You can use this option in
conjunction with the option found in Store Settings > Staff CRM > Enforce
Out
Exact Telephone Number Digits to ensure the best possible tracking of
customer telephone numbers.

172

New Customer Take Out
on Hold

This option tells the software to print a “Hold Until Arrival” message on the
kitchen ticket. This only applies to Take Out orders placed by a previously
non-existent customer. This option is helpful if your establishment has
problems with new customers calling in take out orders and then never
showing up.

Services > Take Out
Field Name

Description

Drive Thru

This option will enable or disable the ability to take “Drive Thru” orders.

Alias Name

If you would like to have the Drive Thru order type appear as something
other than Drive Thru then enter that name in this field. For example if you
wanted Drive Thru to show as “Drive Up Window” in the main POS screen
then type “Drive Up Window” in this field.

Tax Exempt

Check this box if tax does not apply.

Show Retail Screen

This option will default the system to the barcode entry screen for Drive
Thru type orders.

Drive Thru Automatic
Surcharge

Choose a surcharge in this drop down list to apply to every Drive Thru
order automatically.

Prompt for customer
name at Drive Thru
completion

This option will prompt for a customer name at the end of a Drive Thru
order.

Disable Drive Thru
Timing Feature

This option disables the Drive Thru screen that shows up when you click on
Drive Thru.

Drive Thru Orders Use
Drive Thru Stations

This option only allows Drive Thru orders to only be settled at Drive Thru
stations.
Services > Delivery

Field Name

Description

Delivery

This option will enable or disable the ability to take “Delivery” orders.

Alias Name

If you would like to have the Delivery order type appear as something other
than Delivery then enter that name in this field. For example if you wanted
Delivery to show as “Home Service” in the main POS screen then type
“Home Service” in this field.
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Tax Exempt

Check this box if tax does not apply.

Show Retail Screen

This option will default the system to the barcode entry screen for Delivery
type orders.

Delivery Automatic
Surcharge

Choose a surcharge in this drop down list to apply to every Delivery order
automatically.

Prompt for customer
name at Delivery
completion

This option will prompt for a customer name at the end of a Delivery order.

Show Driver Dispatch
Screen

This option will show a list of all your drivers when you click “Driver” in the
Main POS screen instead of the default login screen. This is a useful feature
in speeding up your driver departures and arrivals. This will however, allow
employees to assign orders to other drivers and should be used with caution.

Enable Driver Money
Drop

This feature will enable the “Money Drop” button settle all CASH payment
deliveries in one transaction. Credit Cards and Checks must be settled
separately.

WARNING: It is recommended that you completely settle Credit Card transactions
before the order is taken for delivery. The order cannot be settled by the person
delivering the order if the order was not completely settled by the person creating the
order. The issue only arises when the person creating the order and the person
delivering the order are different. Orders settled with Checks need to be settled after the
order has been delivered but BEFORE the Money Drop is performed.

Enable Popup Streets

This option will show a list of streets to choose from when entering the
delivery street address. This option makes selecting the street a little
simpler. This list of streets is generated from all the streets that have been
entered into Aldelo For Restaurants in the Back Office.

Round Delivery Total To
Next Quarter

This option will round the delivery total to the nearest quarter.

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This field will determine the global default for delivery charge. The order in
which delivery charges are applied is:

Delivery Charge

1.
2.
3.
4.

Customer Level
Street Level
Postal Code Level
Global Level

The higher settings on the list override the lower settings on the list. For
example Customer Level settings override Postal Code Level settings.
Delivery Comp

This field will determine the global default for delivery compensation. This
feature follows the same order as “Delivery Charge” above.

Chained Delivery
Charge/Comp Per Trip

This option will charge the delivery charge and compensation only on the
first order in a chained set of orders.

Delivery Charge/Comp
Per Menu Item

This option will charge the delivery charge and compensation only for items
that have a delivery charge/comp specified in the Menu Item Editor. Items
without a delivery charge/comp specified will not have a delivery
charge/comp applied.

Delivery Charge Percent
Based

This option will charge your delivery fees on a percentage basis instead of a
dollar basis.

Delivery Comp Percent
Based

This option will charge your delivery compensation on a percentage basis
instead of a dollar basis.
Revenue > Payments

Field Name

Description

Check

This option will enable or disable the ability to take checks as a form of
payment.

Enable Check Scan

This option is used if you are using an MICR reader and wish to verify if
checks are approved or declined based on your own bad check records in
your Aldelo for Restaurants software. With this feature enabled whenever
you scan a check the software will, if declined, give you a message stating
the Check Acceptance was Declined/Please Do not accept this check as
payment for this order. However if the check is NOT declined the system
will assume the check is good. This information only applies to check
records previously entered into the system and in no way verifies the validity
of the check presented by a customer with no Bad Check history on file in
the system.

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Visa

This option will enable or disable the ability to take Visa as a form of
payment.

MasterCard

This option will enable or disable the ability to take MasterCard as a form of
payment.

American Express

This option will enable or disable the ability to take American Express as a
form of payment.

Discover

This option will enable or disable the ability to take Discover as a form of
payment.

Carte Blanche

This option will enable or disable the ability to take Carte Blanche as a form
of payment.

Diner’s Club

This option will enable or disable the ability to take Diner’s Club as a form
of payment.

ATM/Debit Card

This option will enable or disable the ability to take ATM/Debit Card as a
form of payment.

In House Charge

This option will enable or disable the ability to take In House Charge as a
form of payment.

Days Due

This drop down list allows you to specify how long the customer has to pay
their in house charges. For example if you specify 15 then the payment will
be due 15 days after that charge is created. If you do not want to specify a
due date, select Due Upon Receipt.

Remote In House Account
Marker

This field allows you to specify what an account must have in the name field
for a ticket to be printed at the remote in house printer. For example if you
wanted all accounts with “Room” in the first name field to print a ticket at the
remote printer then simply type Room in this field.
Revenue > Gratuity

Field Name

Description

Tip % on Dine In Server
Sales

This field lets you specify what percentage you want to appear at the bottom
of the Server Dine-In Sales report, so that the server will now how much they
should have made in tips based on the percentage specified here. For
example if you had an order of $9.65 and the servers tip was $3.35. The
I.R.S. requires the restaurant to report at least 8% of the servers tips which in
this case would be $0.77. If you need a second reference point like maybe
10%, then the Server Dine-In Sales Report would also include a line to show
the 10% which in this case would be $0.96. Enter 0 if you do not want this
to show at all.

Auto Tip Alias Name

This field will specify an alias name for the Auto Gratuity.
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Auto Print Server Tip
Claim Receipt

This option tells the software to print a Server Claim Receipt for the servers’
tips. This way the cashier can collect the servers’ tips and the server can
pick them up them during a slow period or at the end of their shift. For
example if the customer brings the check up to the cashier to pay and pays
the gratuity to the cashier instead of leaving it on the table, the cashier will
get a receipt to put into the cash drawer to keep track of the servers tips.

Auto Gratuity Percent

This field allows you to specify the percentage that you want your Auto
Gratuity to charge. For example, if you want to charge 15% tip on the total
amount of the order enter “15” here. If your restaurant charges Auto
Gratuity based on the number of guests, you will need to setup the number
of guests in the next check box below.

Use Auto Gratuity Percent
This field will determine the number of guests before the Auto Gratuity
When Guests At or
percent is applied to the order.
Exceed
Dine In Do Not Apply
Auto Tip

This option will not apply Auto Gratuity to Dine In orders.

Auto Tip at Bar Tab

This option will apply Auto Gratuity to Bar Tab orders.

Auto Tip at Take Out

This option will apply Auto Gratuity to Take Out orders.

Auto Tip at Drive Thru

This option will apply Auto Gratuity to Drive Thru orders.

Auto Tip at Delivery

This option will apply Auto Gratuity to Delivery orders.
Revenue > Cashier

Field Name

Description

Change Due Show
Original

This option will show the amount of the ticket as well as the change that is
due when the Change Due screen appears.

Auto Tip at Delivery

This option will apply Auto Gratuity to Delivery orders.

No Sale Show Alert

This option will show an on screen alert with the employees name any time a
No Sale is performed.

Record Credit Card
Number in Order
Settlement

This option will record the customers credit card numbers when settling.
This option will only work if credit card integration is not used. The credit
card numbers will be recorded to the customers name field on the actual
recalled order receipt after it has been settled. This violates CISP regulations
and is not recommended due to any employee being able to see the credit
card numbers in plain text.
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Blind Cashier Close Out

This option enables a Blind Close button in the cashier money count screen.
When this button is used the system will automatically assume that all the
money that should have been collected was collected and for the correct
amount.

Enable Staff Banking

This option enables the use of Staff Banking by employees.

Auto Start Staff Bank
When Clock In

This option will automatically start the employees Staff Bank when they
clock in. The start amount of the Staff Bank when they start it will be $0.00

Credit Card Tips
Percentage Fee Charged
to Server

This option will take money out of your servers credit cards tips to pay for
the processing fee charged by the credit card processing company. This
option will only report the number and not actually reduce the amount owed.

Automatic Reduction of
credit card tip fees from
staff banks

This option will automatically reduce the credit card tip fee from the staff
bank instead of just reporting the money owed.

Revenue > Other Options
Field Name

Description

This field will specify the printers currency symbol represented as a hex
Printers Currency Symbol
value. Your printers technical manual or programmers manual should have
Hex Value
these values.

Custom Currency
Denominations

This field lets you select your own custom currency denominations. To
specify the currency amount, click on the button with 3 dots on it and enter
the denomination amount. Repeat this until all denominations are entered up
to 12 different denominations. To remove the custom currency amount
simply click on the button with the red X through it. These values will
replace the values in the Money Count screen when you are cashing out.

Amount Due Automatic
Round To Nearest

This option will round the total to the nearest amount entered in this field.
The amount can be from 0.05 to 1.00. The delivery round to nearest quarter
will supersede this option.

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Daily Closing Reminder
#1-6

In these fields you can enter in up to 6 different reminders which will appear
everyday when the closing report is run. When you complete each task or
reminder, click on the button to mark it as complete. This will enable the
Continue button.

Receipts > Guest Check
Field Name

Description

Store Message

This field will display a message directly below your restaurant name and
info on the guest receipt. For example “the best steak in town” could go in
this field. This field can also be used if your registration name was too long
when registering the software. For example if your name was “The Little
Hole in the Wall Grill and Pub” you could register it as “The Little Hole in
the Wall” and use the “Grill and Pub” as the store message.

Hide Ticket Number
From Guest Check

This option will hide the ticket number from the printer guest check.

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Hide Time From Guest
Check

This option will not print the time on the guest check.

Show Delivery Cust. Sales
Info

This option will show the customers info on the guest receipt for delivery
orders. This info includes the Total Orders To-Date and the Total Spent ToDate.

Hide Hold Time on
Printed Check

This option will die the orders hold time from the printed guest check.

Show Ordered Items
Individually

This option will show the ordered items on screen separately instead of
combining them. For example with this option checked if you order 2 cokes
it will appear as 1 coke and 1 coke. By default it will appear as 2 cokes.

Hide Voided Item From
Printed Guest Check

This option will hide the voided items on the printed guest check.

Hide Modifier Cost From
Printer Check

This option will die the cost of the modifiers from the printed guest receipt.

Hide No Cost Modifier
From Printed Check

This option will hide the modifiers with NO cost from the printed guest
receipt.

Guest Check Print
Description

This option will print the description of the menu item that is defined in the
Menu Item Editor.

Print Tip Line On Guest
Check

This option will print a tip amount line on the guest receipt. This feature is a
good tip reminder.

Always Show Guest Check This option will always put a tip line on the guest check regardless of tips
already entered or allocated.
Tip Line
Show Food/Bar Subtotals
on Guest Check

This option will show a subtotal for the food items ordered on a ticket and
the subtotal for the bar items that were ordered on that ticket.

Guest Check Message

Enter a message that you want to print on the Guest Receipt in this field.
For example if you wanted the bottom of your check to say “Thank you and
have a nice day” then you would enter that message in this field.

Show Tip Sugg. On Check
Based on Order Total

This option will put the tip suggestion amount based on the Tip Suggestion
percentage button below this option.

Click Here to Enter Tip
Suggestion Percentage

Click this button if you want to enter a tip percentage suggestion at the
bottom of the Guest Receipt. When you use this option it will ask you for a
percentage. If you say 10% then the software will add a line like “10% Tip,
Or The Value Of <10>”. You can edit everything in this line except the
<10>. This info is used by the software to calculate the suggested tip. So
you might change it to say “Please leave a tip of <10>” or something to that
affect.

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Receipts > Kitchen / Bar
Field Name

Description

Hide Ticket Number
From Kitchen / Bar Chits

This option will hide the ticket number form the printed kitchen / bar chit.

Hide Time from Kitchen /
Bar Receipt

This option will not print the time on the kitchen / bar chit.

Show Kitchen / Bar
Modifier in Red

This option will print the modifier in the kitchen using red.

Disable Kitchen
Coordination

This option tells the software to disable the kitchen coordination feature.
With this option selected the kitchen and bar receipts will not see the “Being
Made On Other Stations” message when printing to multiple bar or kitchen
printers.

Kitchen / Bar Chits Show
Item Price

This option will print the prices of the items on the kitchen and bar chits.

Kitchen / Bar Chits Show
Modifier Price

This option will print the modifier price on the kitchen and bar chits.

Show Recipe Summary on This option will print a summary of the items recipes on the kitchen chit. A
recipe must be created for the menu item before this option will work.
Kitchen Copy
Kitchen / Bar Print
Description

This option will print the description of the menu item that is defined in the
Menu Item Editor. Any item description you want to display will require a
>> in front of the description.
Receipts > Other Options

Field Name

Description

Closing Report Show
Sales By Order Types

This option will show the sales in the closing report by Order type such as
Dine In, Take Out, etc. With this option enabled the closing reports will give
a report of all sales and orders taking in the various order types.

Guest / Packager Receipt
Title Print in Red For
Delivery Orders

This option will print the title of the Guest and Packager receipts in red. This
option if enabled will disable the ability of the kitchen printer to print in red
so keep this in mind.

Guest Check, Kitchen
And Bar Chits Show
Postal Code

This option will print the postal code on the kitchen, bar, and guest receipts.

Hide Order # From
Receipts

This option will hide the Order # of the order from the Guest Receipt.

Hide Order # From
Charge Slip

This option will hide the order # from the credit card charge slip.

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Hide Time From Daily
Receipt Summary

This option will not print the time on the daily receipt summary.

Print > Guest Check
Field Name
Print Guest Check on
Send

Description
This option will print the guest check whenever the “Done”, “Settle”, or
“Cash Tender” buttons are clicked in the Order Entry screen.

Print Two Copies of Guest This option will print two copies of the guest check.
Checks
Re-Print Check Need
Manager Override

This option will require a manager to approve a reprint of a ticket.

Smart Seat Handling

This option will group menu items on the guest check by seat numbers if
seats are specified.

Show Total Per Seat

This option will show the total per seat on the guest check. The taxes for
each seat are not based on the items per seat but the total tax divided among
the seats.

Do Not Print Guest Check This option will disable printing a guest check from Order Entry for Dine In
orders.
for Dine In Orders In
Order Entry
Do Not Print Guest Check This option will disable printing a guest check from Order Entry for Take
for Take Out (Phoned In) Out orders.
Orders In Order Entry
Do Not Print Guest Check This option will disable printing a guest check from Order Entry for Take
Out orders.
for Take Out (Walk In)
Orders In Order Entry
Do Not Print Guest Check This option will disable printing a guest check from Order Entry for Take
for Drive Thru Orders In Out orders.
Order Entry
Do Not Print Guest Check This option will disable printing a guest check from Order Entry for Delivery
orders.
for Delivery Orders In
Order Entry

182
Print > Kitchen / Bar
Field Name
Enable Smart Kitchen
Printing

Description
Print Kitchen copy with menu items combined and modifiers listed
separately for each item.

183
Enable Smart Bar
Printing

Print Bar items combined and modifiers listed separately for each item.

Sort Kitchen Items
Automatically on Kitchen
Chits

This option tells the software to automatically print the menu items on the
kitchen copy in order of their sort number which is defined in the Menu Item
Editor for that menu item. For example if in the menu item editor you
specified all menu items that classified as appetizers had a sort number of 1
and all menu items that classified as salads had a sort number of 2 then on
the kitchen receipt the appetizers would be listed first and the salads second
on the kitchen ticket.

Enable Delayed Send
Order Feature

This option will enable hold functions in the software. The software must
be running on the server computer for this option to work properly.

Print Kitchen / Bar Item
On the Fly

This option will print each item to the kitchen once the next item is clicked.

Delay Auto Print To
Kitchen / Bar On Settle

This option will delay the print to the kitchen until the order is completely
settled and payment has been received when using the “Settle” button in
order entry.
Print > Multilingual

Field Name

Description

Guest Check Show Sec
Lang Also

This option will print the secondary language that has been specified (if any)
in addition to the primary language on the guest copy of the check.

Packager Receipt Print
Secondary Language

This option will print the packager receipt in the secondary language as well
as the primary language.

Packager Print Secondary
This option will print ONLY the secondary language at the packager printer
Lang. Only
Kitchen / Bar Print Both
Languages

This option will print both the primary and secondary languages on the
kitchen / bar chit.

Kitchen Use Secondary
Language

This option will print the kitchen chit in the secondary language that has
been specified.

Bar Use Secondary
Language

This option will print the bar chit in the secondary language that has been
specified.

Kitchen Language

This drop down list will specify the language that will be printed in the
kitchen. The items that will be affected are everything on the chit except for
the menu items and the menu modifiers. This will override any other
language settings that you may have in the system.

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Bar Language

This drop down list will specify the language that will be printed in the bar.
The items that will be affected are everything on the chit except for the menu
items and the menu modifiers. This will override any other language
settings that you may have in the system.
Print > Packager Receipt

Field Name

Description

Copies of Packager
Receipts for Dine In
Orders

This drop down list will specify the number of packager receipt copies that
will be printed at the packager printer for Dine In orders.

Copies of Packager
Receipts for Phoned In
Orders

This drop down list will specify the number of packager receipt copies that
will be printed at the packager printer for Phoned In orders.

Copies of Packager
Receipts for Walk In
Orders

This drop down list will specify the number of packager receipt copies that
will be printed at the packager printer for Walk In orders.

Copies of Packager
Receipts for Drive Thru
Orders

This drop down list will specify the number of packager receipt copies that
will be printed at the packager printer for Drive Thru orders.

Copies of Packager
Receipts for Delivery
Orders

This drop down list will specify the number of packager receipt copies that
will be printed at the packager printer for Delivery orders.

Print > Customer Receipt
Field Name

Description

Auto Print Receipt When
Finished

This option will print ALL receipts (except guest check) automatically.

Gift Cert/Cust Credit
Print 2 Copies of Receipt

This option will print 2 copies of the Gift Card or credit receipts. These
receipts are good to keep at the restaurant in case the customer forgets to
bring their Gift Card or receipt in when they are ready to use it.

Paid Out Print 2 Copies of This option will print 2 copies of the Pay Out receipt. By default the
software will only print 1 copy of the Pay Out receipt.
Receipt

185
Print > Other Options
Field Name

Asian and Ultra Print
Font Name

Description
This field lets you specify the name of the font that you would like to use for
the Ultra Large and Asian Printer types. For example if you want to use the
“Times New Roman” font you would type “Times New Roman” in this field.
The font used in this field must be a fixed width font or receipts will not print
out correctly.

This field allows you to specify extra line feeds for Asian and Ultra large
Asian/Ultra Large Kitchen printer types. Simply enter 0-9 to specify more line feeds at the end of the
paper. This is useful if the printer is stopping before the text has cleared the
Printer Extra Line Feed
tear-bar or the auto-cutter.
Asian/Ultra Large Bar
Printer Extra Line Feed

This field allows you to specify extra line feeds for Asian and Ultra large
printer types. Simply enter 0-9 to specify more line feeds at the end of the
paper. This is useful if the printer is stopping before the text has cleared the
tear-bar or the auto-cutter.

Normal Desktop Printer
Font Size

This field lets you specify the font size that will print on your normal desktop
printer. This is helpful if you would like to print your reports in a larger or
smaller font.

These fields allow you to adjust the columns on the receipt. The lower the
Windows Printer Columns number in these fields the fewer columns will be used for the receipt. This
will have the effect of “squishing” the receipt in case the text is not all fitting
Per Line
on the receipt.
Staff / CRM
Field Name

Description

Pay Period

This drop down list lets you specify the pay periods for your payroll.
• Weekly: Once a week
• Bi-Weekly: Once every two weeks
• Semi-Monthly: The 1st and the 15th of each month.
• Monthly: Once every month.

Work Week End Day

This drop down list lets you specify what the last work day is in every week.
Simply drop the list down and select the day of the week that you want. This
is only for reporting purposes and has NO affect on the payroll
functions.

Clock Out Reminder
After (Minutes)

This field lets you specify the number of minutes an employee can be
clocked in, over there scheduled clock out time, before the system will flash
a reminder notifying the user to clock out. This feature is useful if you have
employees that forget to clock out when they leave.

Over Time Basis

This drop down list will specify how overtime will be calculated. “Other”
will enable more advanced features found in the registry.
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186

Over Time After (Hours)

This field lets you specify the total number of hours that must be worked
before overtime is given. For example if you give your employees overtime
after 40 hours per week, then simply enter 40 in this field. If you give them
overtime after 8 hours per day then simply put 8 in this field.

Over Time Hour %

This field allows you to specify how much percent of the original pay is paid
during over time. For example if you pay your employees time and a half
for overtime, then simply put 150 in this field.

Force Hourly Employee
Clock in Before Use
System

This option will force any employee that is set up as an hourly employee to
clock into the system before they will be allowed to continue.

Employee with Multi Job
Selection

This option will allow your employees can have more than one job. To
setup an employee with two jobs, the employee must have two records that
are the same with a few minor differences. The first is their access code, the
access code on the second record must not be known by the employee. The
second is their job title. These must be different when setting up an
employee with two jobs.

Take Out / Delivery Show
Search Type

This option will prompt the user to select the search type that they would
like to use to bring up the customers file. For example with this option
enabled then whenever you get the customer lookup window (like when
going to Take Out) you will be able to choose how to look for the customer,
either by MSR Card, Account Code, Customer Name, or Phone number. By
default you can only search by phone number.

Enforce Exact Telephone
Number Digits

This option will enforce the number of digits (specified in Store Settings >
General under Telephone Display Format) when the user must enter a phone
number. This helps to eliminate user entering incomplete numbers for
customers’ telephone.

Auto Create Freq. Diner
Reward

This option will automatically create the Frequent Diner rewards once a
frequent diner account qualifies for the rewards.

Minimum Check

This field allows you to specify the minimum check amount needed for an
order to qualify for Frequent Diner Reward Points. For example if you
want only checks over $40.00 to qualify for reward points then simply enter
40 in this field.

Tracking Begin Time

This field allows you to specify the time of the day that the Frequent Diner
tracking begins, this way you can only offer Frequent Diner tracking and
points between certain times. For example if you want the tracking to begin
at 8:00 am then enter 8am in this field.

187
Tracking End Time

This field allows you to specify the time of day the Frequent Diner tracking
ends. For example if you want the tracking to end at 9:00 pm then simply
enter 9pm in this field.

Freq Points Expire Days

This field lets you specify the number of days that customers have to redeem
frequent diner points before they expire. Since this field will not need to be
changed on a daily basis, you will not be able to edit this field. If you need
to edit this field, place the cursor in this field and then press the Insert key
on your keyboard and enter the number of days.

Minimum Checks Count

This field lets you specify the number of checks a customer must have
before they can qualify for Frequent Diner point tracking.

Minimum Checks Total

This field lets you specify the minimum combined total of ALL orders that a
customer has placed before they qualify for Frequent Diner point tracking.
For example the customer will have to spend $500.00 TOTAL to qualify for
a credit.

Reward Credit Amount

This field lets you specify how much credit will be awarded to qualifying
customers. For example, if you want to give the customer a $30 credit,
simply enter 30 in this field.

Tech Tip: The options below only apply if you are using the Aldelo Gift Card Server.
These should be left blank if you are not using the server software. The options below
replace and simplify the setup procedures in the older version of the Gift Card Server.

GCS Site Number

This field allows you to enter a site number for this location when using the
Aldelo Gift Card Server software. This software is not included in the
Aldelo for Restaurants package but is another module you can purchase.

GCS Server IP

This field allows you to enter the IP address of the CGS Server. This IP
address must be the IP address of the static IP given to you by your ISP.

GCS Server Port

This field allows you to enter the port number of the port you are using to
allow CGS to communicate.

188
Products > Modifiers
Field Name

Description

This field lets you specify the size of the font that will appear on your menu
Menu / Modifier Font Size items and menu modifiers. This only affects the screen and will not change
your printer font size.
Sort Menu Sub Items /
Forced Modifiers

This option will sort the Sub Level Items alphabetically.

Persist Manual Modifier
Price Change

This option tells the software that when the user manually enters the price of
a modifier then that price will be the new price of that modifier until it is
changed. By default, without this option enabled, the software will always
keep its price that was entered in during setup and will not change when a
manual price is entered for it.

Hide NOTE From Touch
Modifier Screen

This option will hide the Note button in the Modifier screen in Order Entry.
This option is helpful if you do not want your wait staff to put notes on the
orders.

Hide ‘Half’

This option will disable the “Half” modifier type. This option is useful for
saving space on the modifier type selection list in the Modifier screen in
Order Entry.

Hide ‘Toppings’

This option will disable the “Toppings” modifier type. This option is useful
for saving space on the modifier type selection list in the Modifier screen in
Order Entry.

Hide ‘Bar Mixing’

This option will disable the “Bar Mixing” modifier type. This option is
useful for saving space on the modifier type selection list in the Modifier
screen in Order Entry.

Hide ‘All’

This option will disable the “All” modifier type. This option is useful for
saving space on the modifier type selection list in the Modifier screen in
Order Entry.

Disable FINISH button in
Forced Modifiers

This option will disable the Finish button that will appear on the forced
modifier selection window in Order Entry. This option is useful if you don’t
want the users to have the ability skip any of the forced modifier choices.

Auto Select Single Forced
Modifier

This option will automatically select the forced modifier if there is only one
choice that can be made. For example, if you only have fries as a force
modifier choice, then you can select this option to always auto-select fried
with the menu item.

Modifier Builder #1-8

This field lets you specify the eight master modifier builder types. These
serve as a basis for the modifier builder screen. At least one will need to be
entered in order to use the Modifier Builder Template Setup in the Back
Office.

189
Products > Pizza
Field Name

Description

Proportioned Pizza
Topping Charge

This option will charge half price for a topping if it is put on only half the
pizza. This option also works with using thirds and quarter pricing methods.

Half Topping Half Price
on EVEN Qty

This option will charge half price on a topping when the total toppings
ordered is an even quantity. For example; if you order a pizza and the pizza
will be divided into two, four, six, etc. sections, this option will charge half
price for each of the toppings. If you order a pizza and the pizza will have
three, five, or seven sections this option will charge full price for those
toppings.

Do Not use 4” x 1.5”
Large Label For Pizza
Label Printing

This option allows the user to use the 1” x 3” labels for printing pizza labels.

Products > Inventory
Field Name

Description

Enable Auto Inventory
Depletion By Sales

This option will enable the automatic inventory depletion. This in
combination with a few other features will enable you to automatically
deplete items from your inventory.

Monitor Inventory Level
When Ordering

This option will display a warning message when an item is ordered and
there are not enough inventory items to make the item. This will not provide
a countdown of the inventory but it will notify the user that the inventory
items are no longer in stock.

This field allows you to specify the minimum profit that should be made for
all of the menu items. This option is used for inventory tracking and is
Minimum Recipe Profit % pretty much just an idea of the profit for the software. Using the appropriate
reports, you will be generating a report of your profit and losses for you
menu recipes. Default is 100%
Products > Other Options
Field Name
Open Price Item Ask
Description

Description
This option tells the software to prompt the user to enter a description of the
item anytime that an open price item is ordered. To use an open price item
use 1234.56 as the default item price when in the Menu Item Editor.

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Do Not Auto Hide Sub
Menu Item Page

This option will keep the sub-level item page up when ordering menu items.
By default this page will close and make you reselect the top level item. For
example if you have a top level item called Domestic Beer and when you
click on this it gives you the option of ordering several different types. If
you select a Budweiser, the software will close this window and require you
to select Domestic Beer again to order another Budweiser. With this option
the window with the Budweiser and all other types of beer will stay active
and allow you to order several beers before you are finished.

Menu Auto Price
Percentage Based

This option tells the software that the menu item auto price is percentage
based instead of dollar based. This only works for discounts, so when you
enter a percentage it will discount the item but cannot be used for charging
more than 100% of the item base cost.
Order Entry

Field Name

Description

Show Unsent Items in
Green

This option will mark all items that you have ordered in Green in the order
entry screen. This is helpful in preventing accidental reordering of items and
is a good feature to have on for visual accuracy.

Order Entry Amount Due
in Yellow

This tells the software to show the “Amount Due” in the order entry in
yellow. This option is used for people who may be color blind or have
problems seeing red.

Only Secure change price
feature on already sent
items

This feature will allow price changes on items that have not been sent to the
kitchen. This will allow the server to perform a price change on items and
send them to the kitchen. If they try to go back to change the price again on
the same item the software will require a person with a high enough security
to approve the second change.

Disallow Edit of Existing
Open Order in Order
Entry

This option will not allow the editing of an order at all after it has been sent.
You will also not be able to edit an order from Recall.

Hide Voided Item From
Order Screen

This option will NOT show any items that have been voided on the Order
Entry screen.

Hide Expired Hold Time

This option will make the Item/Order hold time disappear once the hold time
has expired.

Void Item Require
Explanation

This option will require an explanation anytime a void item is performed.

Show Coupon
Confirmation on Finish in
Order Entry

This option will show a reminder screen prompting the user to enter any
coupons before the order is completely settled.

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Coupon Confirmation
Exclude Dine-In in Order
Entry

This option will NOT ask for coupon confirmation when using Dine-In
order entry. All other order types will not be affected by this option.

Disable ‘Half’ Portion

This option will Not show the “Half” key in the order entry screen.

Allow Save Order without
Any Items

This option will save an order, even if no items have been entered. This will
leave the ticket open for future use without having to enter at least one item
on the ticket.

Misc. Features Lock
Override in Order Entry

This drop down list tells the software what the minimum level of security
that an employee must have to be able to override the lock on the Misc.
button in order entry. For example if you only want employees with a
security level of 4 to be able to override the lock then select 4 from this drop
down list.

Fire Kitchen 1-6

These options allow the user to send a fire command to the kitchen once
they are ready for a specific part of the order to be prepared. This feature is
useful if you have orders that have items that do not need to be cooked right
away. For example if you send an order to the kitchen with an appetizer,
salad, and a main course lobster, since the lobster won’t need to be cooked
until after the salad is prepared and served then you can hit the Fire button in
the Recall screen to tell the kitchen to cook the lobster.

Void Item / Order Quick
Reason

These fields allow you enter a few quick reasons that a void maybe
performed to cut down on the servers time needed to do a void. For
example, Mistake on Order would be one because a lot of times voids have
to be done due to errors while ordering.
Other

Field Name

Description

Confirm Exit Program

This option will prompt the user to confirm that they really want to shut
down the program. It is recommended that this option be selected in order to
prevent unwanted closing of the software.

Exit Program Security

This drop down list allows you to set the minimum security level needed for
exiting and minimizing the program. For example if you want only
employees with a level 4 or higher access level to be able to exit or minimize
the program then select 4 from the drop down list.

Open Order Reminder
After (Hours)

This field will specify the number of hours an order can be in open status
before a reminder is shown on screen notifying the user of the open order.

Change Server Security

This field will specify the minimum security level needed to change the
server of an order.
Aldelo Systems Inc. © 1997 - 2006

192

Search By Order Number
in Recall Screen

This option will search by the order number in the Recall screen. If this
option is enabled the Barcode on the bottom of the ticket will also be the
order number and not the ticket number. By default the search is done by
ticket number.

Disable Smart Ticket
Search

With this feature enabled, all of the open orders will show up in the recall
screen and will hide the settled and voided orders.

Enable Advanced Back
Office Protection

This option allows you to set additional security to Data Source, Store,
Security and Station Settings, Employee files, Video Surveillance Controls,
and Reports. For example you could have a security level of 4 to get into the
back office but would need a security level of 5 to access any of the features
that were mentioned above.

Show Secured Credit
Card Number

This option allows you to see the full credit card number on the receipt
instead of a series of X’s.

Disable Auto Print Bank
Report

This option allows you to disable the liability report auto print function when
signing out a cash drawer.

Enable Bar Tab PreAuthorization

This option will allow the user to run a credit card pre-auth for a predetermined amount on a Bar Tab order. Once this amount is reached, the
bartender will have to settle the tab and create a new one with a new pre-auth
amount.

Bar Tab PreAuthorization Amount

This field is where you will set the Bar Tab Pre-Authorization amount.

24 Hour Operation Mode

This options enables the “Next Day Transfer” button in Operations >
Revenue Center. This will transfer all open orders to 1 minute after the
“Daily Start Time” which will be the next day.

Show Non Resettable
Grand Total

This option will show the Grand Total on the daily closing report. This total
is the grand total for the restaurant since it was opened and cannot be reset.

Bakery Pastries Tax 2
Exempt if All Bakery
Pastries Quantity is 6 or
More (Otherwise, treat it
as prepared food)
Soft Drinks Tax 2 Exempt
if Sold with Prepare Food
and Sub Total is Below
Tax 2 Exempt Trigger
Amount

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Enable Table Group Tip
Sharing

This option will enable the sharing of tips on the total sales for a particular
table group. The total shared is the sales for that table group before taxes.
This option only works for Staff Bank and will show up on the Bank
Liability Report.

This option will hide the formula on the bank liability report that is used to
Hide Tip Sharing Formula
calculate the shared tip amounts so that the server that has to share will not
on Staff Banking Report
see what percentages that have been setup for other people.
Manager Alert Pager
Number

This will specify the pager number of the manager pager. All manager type
pages specified in the software under “Manager Alerts” when configuring
the paging options.

Pizza Size Alias 1-10

This will specify name for each pizza size. Examples are Small, Medium,
Large, etc.

Pizza Size Half Topping
Price 1-10

This will specify the half topping price for the same size as the option
above.

This option will specify where the fingerprint database is located on local
Aldelo Finger Print Server system or network. It is recommended that it is located on the same system
as the server computer for speed. Double click to bring up open file dialog
Data Source
box.
Aldelo Kitchen Display
Server IP Address

This option will specify the IP address of the computer that has the Aldelo
Kitchen Display Server running.

Aldelo Kitchen Display
Server IP Port

This option will specify the IP port number specified in the configuration of
the Kitchen Display Server settings.
Hostess / Paging Setup > General

Field Name

Description

Paging Receiver COM Port

This option will specify the COM port where the receiver is installed.

Paging Receiver COM
Settings

This field will specify the COM settings for the device. The format is [Baud
Rate, Parity, Data Bits, Stop Bits] without the brackets.

Page Server When New
Table is Assigned

This option will page the server that has been assigned to a table.

View Closed Reservations / This drop down list will specify the security level of people who will be
Waiting List Security Level allowed to see closed reservations and waiting list entries.

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Re-Open Closed
Reservations / Waiting
List Security Level

This drop down list will specify the security level of people who will be
allowed to re-open reservations and waiting list entries that have already
been closed.

Default Table Usage
Minutes

This field will specify the minutes that a table will be reserved for. If
customers usually stay and eat for 2 hours, you will want to enter 120 in this
field.

Staff Paging Register
Pager Security Level

This drop down list will specify the security level required to register a
pager in the Staff Paging screen located in the Time Card section of the
software.

Staff Paging Send Page
Security Level

This drop down list will specify the security level required to send a page in
the Staff Paging screen located in the Time Card section of the software.

Staff Paging Shortcut
Messages 1-8

These fields will specify standard messages you send to save the hassle of
having to type them out every time you want to send a page.

Hostess / Paging Setup > Reservations
Field Name

Description

Minimum Advance Days

This field will specify the minimum number of days required before a
reservation can be given. If you allow reservations on the same day they are
created, use 0.

Maximum Advanced Days

This field will specify the maximum number of days out a reservation can be
made. If you have no limit enter 0.

Hold Reservation Open
After Time Expired For
(Minutes)

This field will specify the minutes a reservation will be held open after a
reservation was due to show up. Once this time has expired, the reservation
will be marked as a “No Show” and close the reservation and re-open the
table.

Require Telephone
Number

This option will specify if a phone number is required before a reservation
can be created.

Print Seating Chit

This option will print a chit with the number of people, party name, table
number and server assigned to the table. This will be printed once the
reservation has been checked in.

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Disable Reservation
Feature

This feature will disable the reservation tab in the software.

Hostess / Paging Setup > Waiting List
Field Name

Description

Auto Page Priority Status
After (Minutes)

This field will specify the number of minutes after you are assigned to the
waiting list until you will start receiving status notifications. A status update
will be sent to the pager once a party in front of you bumped off the list for
any reason.

Require Pager Assignment This option will require a pager to be assigned anytime an entry is added to
the waiting list.
on Creation
Require Table Assignment This option will require the party to be assigned a table when they are
checked in.
on Check In
Print Guest Chit

This option will print a shit with the party name and the number of people
when an entry is created in the waiting list.

Print Seating Chit

This option will print a chit with the number of people, name of party, table
number, and server name.

Disable Waiting List
Feature

This option will disable all waiting list functions.

Hostess / Paging Setup > Manager Alerts
Field Name

Description

Sales Update Every
(Minutes)

This field will specify the number of minutes between sales updates that are
sent to a manager pager. Sales Update Info includes Total Sales, number of
guests and average check.

Clock Out Alert Every
(Minutes)

This option will specify the number of minutes in between pages for
employees that have forgot to clock out.

Reservation Walk Out
Alert

This option will alert the manager pager anytime there is a Walk Out.

Waiting List No Show
Alert

This option will alert the manager pager anytime there is a No Show.

Enter Back Office Alert

This option will alert the manager pager anytime someone accesses the back
office.

Employee Setup Alert

This option will alert the manager pager anytime someone accesses the
employee setup screen.

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Data Source Setup Alert

This option will alert the manager pager anytime someone tries to change
that data source.

Backup Performed Alert

This option will alert the manager pager anytime someone performs a
backup.

Store Settings Setup Alert

This option will alert the manager pager anytime someone accesses Store
Settings in the Back Office.

Security Settings Setup
Alert

This option will alert the manager pager anytime someone accesses Security
Settings in the Back Office.

Station Settings Setup
Alert

This option will alert the manager pager anytime someone accesses Station
Settings in the Back Office.

Exit Program Alert

This option will alert the manager pager anytime someone exits the program.

No Sale Alert

This option will alert the manager pager anytime someone performs a No
Sale

Split Order Alert

This option will alert the manager pager anytime someone splits and order.

Combine Order Alert

This option will alert the manager pager anytime someone combines an order

Refund Alert

This option will alert the manager pager anytime someone performs a refund.

Pay Out Alert

This option will alert the manager pager anytime someone performs a pay
out.

Staff Banking Discrepancy This option will alert the manager pager anytime a Staff Bank shows a
discrepancy while ending their Staff Bank.
Alert
Cashier Discrepancy Alert

This option will alert the manager pager anytime a Cash Drawer shows a
discrepancy while closing the cash drawer.

Void Item Alert

This option will alert the manager pager anytime someone voids and item.

Void Order Alert

This option will alert the manager pager anytime someone voids and order.

Late Clock In Alert

This option will alert the manager pager anytime someone clocks in late.

Edit Time Card Alert

This option will alert the manager pager anytime someone accesses the edit
time card screen.

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Create Credit Alert

This option will alert the manager pager anytime someone creates a credit.

Insufficient Security Alert

This option will alert the manager pager anytime someone enters an access
code and is denied access.

SQL Screen Access Alert

This option will alert the manager pager anytime someone accesses the SQL
query screen.

Registry Screen Access
Alert

This option will alert the manager pager anytime someone accesses the
registry screen.

Menu Item Outage Alert

This option will alert the manager pager anytime a menu item cannot be
ordered due to inventory being 0.

Change Price Alert

This option will alert the manager pager anytime someone changes the price
of a menu item.
Hostess / Paging Setup > Pagers

Field Name

Description

Pager #

This is the number of the pager that is used when assigning pagers to
customers and employees

Capcode

This is the capcode number given by the pager vendor. This is used by the
transmitter to page the correct pager.

Baud Rate

This is the baud rate used for the pagers. The default is 1200.

Tone

This is the tone that will be used for the pager when it sounds. There are 4
options. 0,1,2, and 3

Alphanumeric

This option specifies if this is a pager that supports text.

198

Security Settings
Security Settings
Security Name

Description

Access Delivery Status

This security setting lets you specify the minimum level of security required
to access the Delivery Status feature in the Main POS menu.

Minimum Default

Override Default

Sec Enforced Default

Checked
Other Functions Tied to this Security

Security Name

Description

Access Driver Tracking

This security setting lets you specify the minimum level of security to access
the Driver feature in the Main POS menu.

Minimum Default
1

Override Default

Sec Enforced Default
Checked

Other Functions Tied to this Security

Security Name

Description

Adjust Price in Order Entry

This security setting lets you specify the minimum level of security required
to change the menu item price when in the Order Entry screen.

Minimum Default
4

Override Default

Sec Enforced Default
Checked

Other Functions Tied to this Security

Security Name

Description

Approve Cash Register
Discrepancies

This security setting lets you specify the minimum level of security required
to approve a cash drawer discrepancy issue when the cashier is performing a
Cashier Out.

Minimum Default
4

Override Default
Other Functions Tied to this Security

Sec Enforced Default
Checked

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Security Name

Description

Access Back Office

This security setting lets you specify the minimum level of security required
to access the Back Office.

Minimum Default
5

Override Default

Sec Enforced Default
Checked

Other Functions Tied to this Security

Security Name

Description

Cash Discount Amount
Entry

This option lets you specify the minimum level of security required to use a
cash discount in Order Entry.

Minimum Default
3

Override Default

Sec Enforced Default
Checked

Other Functions Tied to this Security

Security Name

Description

Apply Credit Usage
Require Manager

This option lets you specify the minimum level of security required to apply
a credit to an order in the Order Entry screen.

Minimum Default
3

Override Default

Sec Enforced Default
Checked

Other Functions Tied to this Security

Security Name

Description

Access Daily Closing
Report

This option lets you specify the minimum level of security required to
review the Closing Report in Operations > Revenue Center screen. This
security setting will also disable the Revenue Center and In House Charge
buttons in Operations. This security also is used for the Assign Table feature
in Operations > Other Tools.

Minimum Default
5

Override Default
Other Functions Tied to this Security

Sec Enforced Default
Checked

200
Security Name

Description

Discounts Require
Manager

This option lets you specify the minimum level of security required to apply
a discount toward the order or item in the Order Entry screen.

Minimum Default
3

Override Default

Sec Enforced Default
Unchecked

Other Functions Tied to this Security

Security Name
Edit Delivery
Compensation Amount
Minimum Default
3

Description
This option lets you specify the minimum level of security required to
modify the delivery driver compensation amount when in the Customer
Information screen.
Override Default

Sec Enforced Default
Checked

Other Functions Tied to this Security

Security Name
Edit Unpaid Employee
Time Cards
Minimum Default
4

Description
This option lets you specify the minimum level of security required to edit
any unpaid employee time cards inside the Time Card screen.
Override Default

Sec Enforced Default
Checked

Other Functions Tied to this Security

Security Name

Description

Create New Orders

This option lets you specify the minimum level of security required to create
a new order.

Minimum Default
1

Override Default
Other Functions Tied to this Security

Sec Enforced Default
Checked

201
Security Name

Description

Exclusive Cash Register
Access

This security will block other employees from gaining access to the cash
drawer or Settle functions on this station when the cashier is signed in,
except for those employees/managers with security levels greater to or equal
to the Override Security Level.

Minimum Default

Override Default
3
Other Functions Tied to this Security

Security Name
Exclusive Server Access
Minimum Default

Sec Enforced Default
Checked

Description
This security will block other servers from accessing the current servers’
orders for edit or print, unless their security level passes the Override
Security Level specified here.
Override Default
3
Other Functions Tied to this Security

Sec Enforced Default
Checked

Security Name

Description

Approval of Clock In Time
Not On Schedule

This security setting will specify the minimum level of security required to
perform a forced employee clock in. The forced employee clock in is useful
when they are working but are not scheduled to do so.

Minimum Default
4

Override Default

Sec Enforced Default
Checked

Other Functions Tied to this Security

Security Name
Issue Refund To Customer
Minimum Default
4

Description
This security setting specifies the minimum level of security required to
issue a refund to the customer. This also sets the security for reverting
orders to unpaid status.
Override Default
Other Functions Tied to this Security

Sec Enforced Default
Checked

202
Security Name
Maintain Customer Credits
Minimum Default
4

Description
This security setting specifies the minimum level of security required to
create new customer credits.
Override Default

Sec Enforced Default
Checked

Other Functions Tied to this Security

Security Name
Maintain Gift Certificates
Minimum Default
4

Description
This security setting specifies the minimum level of security required to
access the Maintain Gift Certificates in the Back Office under Activities >
Customer Activities > Maintain Gift Certificates.
Override Default

Sec Enforced Default
Checked

Other Functions Tied to this Security

Security Name
Access Manual Modifier
Screen
Minimum Default
3

Description
This security setting specifies the minimum level of security required to go
into the Manual modifier entry screen when inside the Modifier screen in
Order Entry.
Override Default

Sec Enforced Default
Checked

Other Functions Tied to this Security

Security Name
Access Miscellaneous
Features in Operations
Minimum Default
3

Description
This security setting specifies the minimum level of security required to
access the Inventory Activities button in the Operation screen.
Override Default
Other Functions Tied to this Security

Sec Enforced Default
Checked

203
Security Name

Description

Do Not Print Duplicate
Order To Bar

When you enable this setting, the system will not send already printed items
to the bar printer as long as there are no changes to the order.

Minimum Default

Override Default

Sec Enforced Default
Checked

Other Functions Tied to this Security

Security Name

Description

Do Not Print Duplicate
Order to Kitchen

When you enable this setting, the system will not send already printed items
to the kitchen printer as long as there are no changes to the order.

Minimum Default

Override Default

Sec Enforced Default
Checked

Other Functions Tied to this Security

Security Name
Access No Sale Feature

Minimum Default
1

Description
This security setting specifies the minimum level of security required to
access the No Sale feature. If the employee is the cashier for this drawer,
this feature will still be enforced. If the Access No Sale Require Manager
security is enabled, this security will not work
Override Default

Sec Enforced Default
Checked

Other Functions Tied to this Security

Security Name

Description

Access No Sale Require
Explanation

This security option lets you require an explanation as to why a No Sale was
performed.

Minimum Default

Override Default
Other Functions Tied to this Security

Sec Enforced Default
Checked

204
Security Name
Access No Sale Require
Manager
Minimum Default
3

Description
This security option lets you require a manager to perform a No Sale. This
security overrides the Access No Sale Feature security.
Override Default

Sec Enforced Default
Checked

Other Functions Tied to this Security

Security Name

Description

Apply Gratuity Require
Manager in Order Entry

This option lets you specify the minimum level of security required to apply
an order gratuity when inside the Order Entry window.

Minimum Default
3

Override Default

Sec Enforced Default
Checked

Other Functions Tied to this Security

Security Name

Description

Issue Payout To Vendor

This security setting lets you specify the minimum level of security required
to make a Pay Out operation.

Minimum Default
4

Override Default

Sec Enforced Default
Checked

Other Functions Tied to this Security

Security Name

Description

Recall Existing Order

This security setting lets you specify the minimum level of security required
to perform the Recall feature.

Minimum Default
1

Override Default
Other Functions Tied to this Security

Sec Enforced Default
Checked

205
Security Name

Description

Accept Gift Certificate
Redemption

This option lets you specify the minimum level of security required to apply
a Gift Certificate payment type.

Minimum Default
3

Override Default

Sec Enforced Default
Checked

Other Functions Tied to this Security

Security Name

Description

Cashier Sign In/Cashier
Sign Out

This security setting lets you specify the minimum level of security required
to perform Cashier In and Cashier Out operations. This will also disable the
Frequent Diner and Other Tools buttons in Operations.

Minimum Default
1

Override Default

Sec Enforced Default
Checked

Other Functions Tied to this Security

Security Name

Description

Apply Surcharge Require
Manager

This security setting lets you specify the minimum level of security required
to apply a surcharge to an order in the Order Entry screen.

Minimum Default
3

Override Default

Sec Enforced Default
Unchecked

Other Functions Tied to this Security

Security Name

Description

Accept Complimentary
Payment

This security setting lets you specify the minimum level of security required
to make an order complimentary

Minimum Default
4

Override Default
Other Functions Tied to this Security

Sec Enforced Default
Checked

206
Security Name

Description

Accept In House Charge
Payment

This security setting lets you specify the minimum level of security required
to apply an In House Charge Payment.

Minimum Default
3

Override Default

Sec Enforced Default
Checked

Other Functions Tied to this Security

Security Name

Description

Void Order or Items

This security setting lets you specify the minimum level of security required
to void orders or items.

Minimum Default
3

Override Default
Other Functions Tied to this Security

Sec Enforced Default
Checked

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Station Settings
General
Field Name

Description

Station Number

This field displays the station number of this station. This number is
generated automatically by the software and therefore cannot be edited using
traditional methods like fields or check boxes. In order to edit this number,
SQL statements must be used to delete the station number info in the
database which will in turn remove all sales info from the database due to
this data being associated with all transactions. This is only to be done by
Aldelo Systems Inc. or a qualified technician.

Computer Name

This field displays the name of your computer based on the computers name
in the Windows® network.

Station Language

This drop down list will specify the desired language of this station. The
employee default language will override this option.

Station Language

This drop down list will specify the desired language of this station. The
employee default language will override this option.

This feature will customize your language settings. You can use different
fonts to customize you POS system allowing you to match the look of the
POS with the restaurant environment. You will need to experiment before
System Language Settings
making a final decision on a font. The Charset does not need to be changed
as it will cause the system to become unreadable if changed to something not
recognized by the user. There are three sections in this screen.

Interface Display

This will change the font of the words on all screens in the POS system. For
example, if you wanted to use “Times New Roman” as your POS font you
would type “Times New Roman” in the field next to your language. This
field will also allow you to display the correct font for different languages
that you may want to use with Aldelo For Restaurants. Type in the font
name of the language you wish to display.

40 Column POS Receipt

This will change the font Aldelo for Restaurants displays in the Order Entry
screen for the ticket. This would allow some flexibility on making the words
easier to read in some cases. For example, if you wanted to use “Times New
Roman” as your ticket display font you would type “Times New Roman” in
the field next to your language. This field will also allow you to display the
correct font for different languages that you may want to use with Aldelo For
Restaurants. Type in the font name of the language you wish to display.

208

80 Column Report

This allows the user to choose a Fixed-Width font to use for the 80 column
reports in the Back Office > Reports. These must be Fixed-Width or the
columns will not line up correctly. Fixed-Width fonts are hard to come by
for free as there are only a few included with Windows®. Courier and
Lucida Console are examples of Fixed Width fonts included with
Windows®. Other fonts can be purchased on the web or as a software
package in a retail store. This field will also allow you to display the correct
font for different languages that you may want to use with Aldelo For
Restaurants. Type in the font name of the language you wish to display.

This option will enable the video surveillance capture feature. What this
feature does is it takes a snap shot (with any web cam that is supported by
Enable Video Surveillance Netmeeting from Microsoft®) whenever certain functions are being
performed, such as a No Sale or Void. At what time snap shots are taken can
Captures
be edited in the back office under the Activities > General Activities > Video
Surveillance Control Center.
Backup Prompt Time

This field will specify the time that you want your automatic backup to be
triggered. For example if you want the automatic backup to be started at
12am then simply enter 12am in this field.

Automatic Backup

This option will automatically backup the database at the “Backup Prompt
Time” which is specified in the “Backup Prompt Time” field mentioned
above. This is highly recommended as frequent backups are essential to
saving valuable data. A manual backup must be performed before the
automatic backup can take place.

Station Specific Picture

This field will specify the picture that you want to show on the right side of
the Main POS windows. To use this field simply click on the button with 3
dots on it and select the picture that you would like. To remove the picture,
simply click the Red X.

Station Background

This option will specify a station background picture. This image will be
active throughout the software and not just in the back office.
Cashier

Field Name

Show Cashier Features

Description
This option will show all of the register features in the POS. For example,
with this option you will see the Settle, Pay Out, Gift Certificate, and various
other buttons in the POS. Without this option enabled the register features
will not be shown and orders cannot be settled other than with Staff Bank.

Auto Recognize This
This option will automatically recognize the cashier on this station as the
Stations Cashier as the
default employee. This eliminates the need to enter an access code when
Default Employee without
performing functions in the POS.
Login
Aldelo Systems Inc. © 1997 - 2006

209

Stay In Settle Screen

This option will allow quick order settlement. Once you have settled an
order it will bring up the Recall Order screen to allow you to select the next
order to settle.

Change Due Screen Time
Out Seconds

This option will define the number of seconds that will pass before the
Change Due screen will close.

Foreign Currency Name
To Show On Guest Check

This option will specify a currency name to be printed on the guest check.
This should include the currency symbol if possible. For Example:
Canadian $

This option will specify the exchange rate that will be used to calculate the
Foreign Currency Rate To foreign currency amount on the guest check. This will be something like
Calculate On Guest Check “1.59” or “.78” if the foreign currency is stronger than the currency being
used by default.
Settles Only

This drop down list will specify 1 specific order type that this station can
settle. For example if you want this station to only settle Dine In Orders then
select Dine In from the drop down list.
Quick Service

Field Name

Description

Stay in Order Entry
Screen After Order Is
Finished

This option will stay in the order entry screen after the Send or Settle buttons
are pressed. By default you will be sent to the Main POS screen.

Disable Done / Chain In
Order Entry Screen

This option will turn off the Send and Chain buttons in Order Entry.

Blind Cash Tender In
Order Entry

This option does not prompt the user to enter in the amount tendered. The
software will assume that the amount collected was the exact amount due.

Dine In Use Quick Service
This option allows you to use the Quick Service screen for Dine In orders.
Order Screen
Bar Tab Use Quick
Service Screen

This option allows you to use the Quick Service screen for Bar Tab orders.

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Take Out Use Quick
Service Screen
Drive Thru Use Quick
Service Screen
Delivery Use Quick
Service Screen
Quick Service Screen
Auto Log Out Seconds

This option allows you to use the Quick Service screen for Take Out orders.
This option allows you to use the Quick Service screen for Drive Thru
orders.
This option allows you to use the Quick Service screen for delivery orders.
This option will specify the number of seconds before the Quick Service
screen logs the current user out after an order has been created.
Other Options

Field Name

Auto show all orders as
the default order type in
order recall

Description
This option will show All Orders whenever the user goes to Recall in the
POS. For example, whenever you go into Recall you will see all orders
regardless whether they are Take Out, Dine In, Drive Thru, Etc. If your
restaurant does large amounts of business, the load time of the recall screen
will increase and become a problem. It is a good idea to uncheck this if you
are noticing this issue.

This option will automatically show the currently logged in servers’ orders in
Auto show currently
Recall. For example, if Jon uses Recall and enters his access code, then all
logged in servers orders in
orders that are shown are only Jons’ orders. This option is another way to
recall
speed up the access time when using the Recall button.
Stay In Table Selection
Screen After Dine In
Order Completes

This option will stay in the table selection screen once a dine-in order is
complete. This will make the order entry process one step faster. This
option also assumes the same server is currently logged in.

Do not prompt user to
enter customer phone
number for take out on
this station

This option will Not to prompt the user for the customers’ phone number
when taking a Take Out order. By default the user will be prompted to enter
the customers’ phone number.

Mark this station as a
drive thru station

This option will mark this station as a drive thru station. This option is used
in conjunction with the Drive Thru Orders Use Drive Thru Stations in Store
Settings > Services > Drive Thru.

211
Direct Login Screen

This drop down list allows you to specify the screen that you want the system
to go to whenever an access code is just entered or access card is swiped
from the Main POS screen. For example if you wanted the system to go
directly to the Dine In screen when an access code is entered or access card
swiped then simply select Dine In from this drop down list. This is useful
with MSR cards in allowing a card to be swiped when in the Main POS
screen and going straight to the Dine In or Recall screens, logging in the user
at the same time.

Enable bar tab services
for this station

This option will enable Bar Tab services for this specific station. With this
option enabled, you will have the ability to create bar tab orders on this
station.

Skip Table / Bar Type
Selection for Dine In

This option will bypass the table selection and Bar Tab creation and takes the
user directly into the order entry screen for quicker use. This option is useful
in fast paced bar type scenarios. This option is also the same as the Skip
Table Selection Screen in Store Settings only on a per station basis.

Bar drink items will not
charge sales tax ( Applies
to bar orders on this
station only)

This option allows the user to not charge sales tax on Bar drink items when
ordered through the Bar Tab feature.

Bar Tab Caption

This field allows you to enter a custom caption for your bar tab. For example
if you want your bar tab to be called “Liquor Stop” then type that in this
field. This will print before the customers name on the Guest receipt when it
prints out.

Station Receipt Message

This option allows you to enter in a message specific to this station. For
example, if you wanted the ticket to say “Thank You for Visiting our
Restaurants Bar, Come Again!” you would enter this here.

Export Settings

This button will export the current station settings to a test file that can be
imported into another station to speed up configuration of the systems.

Import Settings

This button will import the station settings from a text file exported by
another station. This greatly reduces the amount of time it takes to configure
several station in a large installation.
Printer > Receipt Printer

Field Name

Receipt Printer

Description
This drop down list allows you to select the printer that you would like to
have as the receipt printer. When you drop this list down, be sure to select
the correct printer to use as the stations receipt printer. There might be
several to choose from depending on how many you have installed on the
network.
Aldelo Systems Inc. © 1997 - 2006

212

Receipt Printer Type

This drop down list allows you to select the printer type for your receipt
printer. In general you will select the printer type that matches your receipt
printer. For example if you select “Epson TM-T88II” as your receipt printer
then select “Epson TM-T88II/III Large Font Autocut” as your receipt printer
type. You can also change the size of the text by specifying a different
printer type. For example the Ultra Large Print Support printer type will
make your receipt printing much larger.

Receipt Logo Control
Code

This option allows your receipt printer to print your companies’ logo on the
receipt. To use this option you will need to enter the receipt logo control
code, which can be obtained by consulting the user manual that came with
the receipt printer. The Epson control codes are natively supported.

Epson TM Code

This button will automatically enter the Epson Control Code for printing
logos

Do not prompt user to
print guest check when
finished in order entry
screen

This option tells the software NOT to prompt the user to print a guest check
once the order has been completed in Order Entry. By default the software
will prompt to print the check at the completion of the order.

Printer > Packager Printer
Field Name

Description

Packager Printer

This drop down list allows you to specify the printer on your network you
would like to designate as the packager printer. Simply drop this list down
and select the desired printer.

Packager Printer Type

This drop down list allows you to select the printer type for the packager
printer on this station. In general you will use the printer type that matches
the packager printer. You can also change the font of your bar printer by
specifying a different printer type, for example the Ultra Large Print Support
printer type will make your bar printing much larger.
Printer > Packager Printer

Field Name

Description

Kitchen Title

This field allows you to specify a name for your number one printer. For
example, if you wanted this printer to be called “Main Printer” then type
Main Printer in this field.

Kitchen Printer 1 - 6

This drop down list allows you to specify the printer on the system that you
would like to designate as the kitchen printer(s). Simply drop this list down
and select the desired printer.

213

Kitchen Printer Type
1-6

This field allows you to specify the printer type for the Kitchen printer.
Usually you will select the printer type that matches your printer. For
example, if you have an Epson TM-U200 as the kitchen printer, then select
one of the “Epson TM-U200” printer types from the Type drop down list.
You can also increase the font by selecting the Ultra Large Printer types from
this drop down list. This might make the words too big to fit on the ticket so
use with caution.
Printer > Kitchen / Bar > Bar

Field Name

Description

Bar Title

This field allows you to specify a name for your number one printer. For
example, if you wanted this printer to be called “Main Printer” then type
Main Printer in this field.

Bar Printer

This drop down list allows you to specify the printer on your system that you
would like to designate as the bar printer for this station. Simply drop the list
down and select the desired printer.

Bar Printer Type

This drop down list allows you to select the printer type for the bar printer.
In general you will use the printer type that matches the bar printer. This
field is much like the Receipt Printer type drop down list. You can also
change the size of the text by specifying a different printer type. For
example the Ultra Large Print Support printer type will make your receipt
printing much larger.
Printer > Label Printer

Field Name

Description

1” x 3” Label Printer

This drop down list allows you to specify the printer on the system that will
be designated as the label printer on this station. Simply drop the list down
and select the desired printer. An example label printer is the Eltron LP2844.

4” x 1.5” Pizza Label
Printer

This drop down list allows you to specify the printer that will print out the
pizza labels on 4” x 1.5” labels.
Printer > Report Printer

Field Name

Report Printer

Description
This drop down list allows you to specify the printer on the system that will
be designated as the report printer on this station. Simply drop the list down
and select the desired printer. This is a typical desktop printer. Keep in
mind that the closing report will be printed out on the receipt printer and not
the report printer.

214
Printer > Other
Field Name

Description

Journal Printer

This option allows you to print out a duplicate of the guest receipt on an
additional printer. When you specify a printer here, it will create an exact
duplicate of the guest receipt.

Journal Printer Type

This field allows you to specify the printer type for the Journal printer.
Usually you will select the printer type that matches your printer. For
example if you have a Epson TM-U200 as the Journal printer then select one
of the “Epson TM-U200” printer types from the Type drop down list.

Remote In House Charge
Printer

This option allows you to print out a duplicate of the In House Charge Slip
on an additional printer. When you specify a printer here is will create an
exact duplicate of the In House Charge Slip.

Remote In House Charge
Printer Type

This field allows you to specify the printer type for the Remote In House
Charge Slip printer. Usually you will select the printer type that matches
your printer
Port Settings

Field Name

Description

Caller ID COM Port

In this field you will specify the COM port your Caller ID device is
connected to.

Caller ID Init String

In this drop down list you will choose which caller ID box you will use or
Init string your modem needs to operate. Refer to the modems user manual
to find the AT commands. Use this information to determine the correct
Caller ID Init String. The modems Caller ID should be able to work in
HyperTerminal before it will work in Aldelo For Restaurants.

Pole Display COM Port

If you are using a pole display, you will select the Com port this device is
connected to.

Pole Message Row 1

In this field you will enter the message that you want to show up on the first
row of your Pole Display. For example if you want the first row to say
“Pizza Factory”, enter “Pizza Factory” in this field.

Pole Message Row 2

In this field you will enter the message that you want to show up on the
second row of your Pole Display. For example, if you want the second row
to say “Best Pizza In Town”, enter “Best Pizza In Town” in this field.

215

“Home” Control Code

This field will have the code that determines where the Home position of the
cursor is. If you are using the UTC command set than you will not need to
enter the code in this field. If you don’t use the UTC command set than you
will need to refer to the users manual of your Pole Display for this code or
contact the manufacture.

:Hide Cursor” Control
Code

This field will have the code that hides the cursor. If you are using the UTC
command code you will not need to enter the code in this field. If you are
not using the UTC command code you will need to refer to the users manual
of your Pole Display for this code or contact the manufacture.

Serial Cash Drawer COM
Port

In this drop down list you choose the Com port that your Serial Cash drawer
is connected to. This is only used if you directly connecting your cash
drawer to your computer. If you have the cash drawer connected to the
printer this field will not be used.

Cash Drawer Open Code

If you are using a SERIAL driven cash drawer you need to enter the code to
open the cash drawer in this field which is usually “BEL”. If BEL does not
work contact the manufacturer of the cash drawer to ask for the cash drawer
open codes. Remember this is only used in cash drawers that are directly
connected to the computer.

Weight Scale COM Port

This drop down menu will allow you to select the Com port your weight
scale is connected to.

Weight Scale Type

Aldelo for Restaurants supports the 6700 family of weight scales which can
be selected from this drop down menu.

Serial MSR COM Port

This drop down list will allow you to select the Com port you MSR card
reader is connected to.

Advanced Buttons

These buttons allows the user to configure the port settings for each of the
different Com Ports. These settings will override any Windows® settings
you may have.

216

Advanced Settings
These setting are features that will enable more advanced options in the software. These options can be
found in Back Office > Help > Technical Support > F10. This will bring up the screen with all the features
listed. To edit a feature, highlight the feature and click “Edit”.
Advanced Settings
Field Name

Description

Auto Price Item Not
Discountable

This feature will prevent items that have auto pricing from being discounted

Bank Liability Report
Show Summary Only

This feature will hide the Order Payment section on the Bank Liability
report.

Calculator Path

This will change the path the software will use to open the calculator
program.

CISP

This will enable the recording of credit card numbers in the Aldelo database.
This feature is recommended to be left as the default.

Combine Security Level

This feature will enable a security for the combine feature in order entry.

Daily Closing Hide
Employee Time Cards

This will hide the employee time card section of the closing report. This will
save paper.

Daily Closing Hide
Gratuity Recap

This will hide the gratuity recap on the closing report. This will save paper

Daily Closing Show
Tender Details

This will show the Tender Details in the Closing Report

Debit Alias

This will change the name of the Debit button in the Settle screen

Debit Pay Security Level

This feature will enable a security for the Debit button in the Settle screen
This will change the default order type being viewed in the recall screen.
You must first turn off the feature Auto show all orders as the default
order type in order recall. This feature is located in Station Settings >
Other Options.

Default Order Type in
Recall

1 = Dine In
2 = Bar Tab
3 = Take Out
4 = Drive Thru
5 = Delivery

217
Disable Comp

This will hide the Comp button in the Settle screen.

Disable Credit

This will hide the Credit button in the Settle screen.

Disable Gift Cert

This will hide the Gift Certificate button in the Settle screen.

Disable Kitchen Bar Chit
When Pickup Chit
Enabled

This will disable pickup chits for

Disable Pickup Chits For
Bar Tab
Disable Pickup Chits For
Delivery
Disable Pickup Chits For
Dine In
Disable Pickup Chits For
Drive Thru
Disable Pickup Chits For
Take Out
Disable Quarters

This will disable the quarters pizza section in the pizza builder screen.

Disable Startup Warning

This will disable the two pop ups when you first start the software about your
screen resolution and taskbar

Disable Thirds

This will disable the thirds pizza section in the pizza builder screen.

Do Not Print Notes On
Guest Check

This will disable the Notes to the kitchen on the guest check so customers
will not see them.

Enable Advanced
Fingerprint Security

This will enable the Advanced Fingerprint integration.

Enable Caller ID Trace
File

This will create a text file of the Caller ID modems output to the serial port.
This is used for troubleshooting caller id formats

Enable Coin Dispenser

This will enable the Coin Dispenser integration

Factura

This will enable the factura number regardless of the regional language
settings.

218
Enable Marked
Surcharge As Tip
Enable Virtual Print

This will show a surcharge as a tip on the guest check. The surcharge must
have in the surcharge description for this to function properly.
This will send the print job to a text file for testing purposes.

Factura Alias

This will change the name of the factura

GC Auto Deplete Both

This will enable the gift card auto deplete to use both Percent and Amount.

GC Auto Deplete Greater
Of

This will deplete the amount that is greater when depleting using percent
AND amount.

GC Auto Deplete Percent

This is the percentage to use when depleting

GC Auto Deplete Recur
Days

This is the number of days between depletion actions

Gift Card Discount
Security Level

This feature will enable a security for discounts on gift cards.

Grouped Fire Hold On
Bar Chits

Bar Receipts to group hold items and normally submitted items, fire,
separately on the receipt. (Any items not on hold or voided will be
considered fire items.) (Option of Enable Delayed Send Order Feature
should Not be selected in Store Settings>Print tab>Kitchen/Bar tab.)

Grouped Fire Hold On
Kitchen Chits
Hide No Cost Item From
Guest Receipt

This will hide no cost items from the guest check.

Hide Rounding From
Guest Chit

This will hide the amount added to the check when rounding is used.

Include ChineseBig5 In
Language Toggle

This will include the Chinese Big 5 option when using the secondary
language toggle in the Order Entry screen

Include ChineseGB In
Language Toggle

This will include the Chinese GB option when using the secondary language
toggle in the Order Entry screen

Include English In
Language Toggle

This will include the Chinese English option when using the secondary
language toggle in the Order Entry screen

Include Spanish In
Language Toggle

This will include the Chinese Spanish option when using the secondary
language toggle in the Order Entry screen

219
KDS End Signal
MapPoint Enabled

This will enable the MapPoint integration

MapPoint Europe

This will enable the MapPoint Europe Version integration

MapPoint Fuel Cost

This will define the per gallon cost for fuel

MapPoint Home Address

This will allow you to enter the address of the restaurant.

MapPoint Optimize Way
Points

This will enable the route optimization feature.

MapPoint Route Start
Minutes After

This will allow you to enter the number of minutes that will be added to the
route time to give an estimated delivery time.

Master Cashier Station

This will define this as the master station in a Master / Slave scenario.

Modified Kitchen Chit
Alias

This will allow you to change the word “Modified” on the kitchen chit.

NIT Number

This is the number assigned to you by the locale government. This is usually
used in latin countries.

No Cash Tender

This will disable the “Cash” button in the Settle screen.

No Check Tender

This will disable the “Check” button in the Settle screen.

No Gift Certificate Tender This will disable the “Gift Certificate” button in the Settle screen.
No House Account Tender This will disable the “House Account” button in the Settle screen.
On Hold Until Notified
Chit Alias

This will allow you to change the message that prints when the On Hold
Until Notified button is used during hold opertions.

On Screen Keyboard
Caption

This will allow you to change the title bar name of the on-screen keyboard.

Open Price Security Level This will allow a security to be applied to the Open Price Item feature.
Pizza Most Expensive Half This will allow a security to be applied to the toggle to change the half
topping pricing. Scheme.
Toggle Security Level
Aldelo Systems Inc. © 1997 - 2006

220
PMS Application Name

This is the IIS application name for the hotel integration program.

PMS Room Charge

This will enable the hotel integration.

PMS Server Name

This is the IP address or URL of the hotel integration server.

Pole Display Line Chars

This will adjust the number of characters that can be displayed per line on
the pole display.

Pole Display Station
Closed Message

This will allow you to enter a message when the station has no cashier signed
in.

Print Pickup Chits For
Bar Items
Print Pickup Chits For
Kitchen Items
Require MSR End Char
Resource Debug

This will show the resource string number in front of the button string.

Secured Back Office
Allow Edit Employees

If advanced back office security is used, this will still allow employees to
edit the employee files.

Show OE Title

This will show the title bar in the Order Entry screen.

Slave Cashier Drawer Off
Special Z Report

This will enable the Z Report option in Revenue Center.

Split Security Level

This will allow a security to be applied to the Split function.

Staff Bank Closing
Require All Checks
Closed

This will require all checks be closed before ending a Staff Bank.

Staff Bank No Cash
Tender

This will disable the Cash Tender button when using Staff Bank.

221
Surveillance Server IP
Address

This is the IP address of the Surveillance system.

Surveillance Server IP
Port

This is the port number of the Surveillance system.

Tax1 Apply On Auto
Gratuity

This will apply Tax 1 to gratuities

Tax2 Apply On Auto
Gratuity

This will apply Tax 2 to gratuities

Tax3 Apply On Auto
Gratuity

This will apply Tax 3 to gratuities

Time Card 7th
Consecutive Work Day
Double Time

This will enable the option to charge double time on the 7th consecutive day
worked by an employee.

Time Card Clock In
Grace Minutes

This is the number of minutes an employee is allowed to clock in before their
scheduled start time. This time will be paid unless rounding is used.

Time Card Clock
Rounding Minutes

This will round clock in and out to the nearest quarter hour. The number you
enter is the break point to round up or down.

Time Card Daily Double
Time Hours After

This will specify the number of hours that need to be worked before double
time is paid.

Time Card Daily Over
Time Hours After

This will specify the number of hours that need to be worked before overtime
is paid.

Time Card Holiday Pay
Dates

This will specify the days that will be paid holidays. Enter the date using the
format MM/DD/YYYY. If there is more than 1 date, separate them with
commas.

Time Card Missed Break
Penalty Minutes

This is the number of minutes that will be paid the employee if the employee
misses a break due to working through the break.

Time Card Weekly Over
Time Hours After

This will specify the number of hours that needs to be worked before weekly
overtime is paid.

Title Footer

This is a message that will print below the title on the receipt.

Turn Off Email

This will disable the email system.

Two Step EDC Settle

This will turn on the Two Step EDC Settle functions.

222
VIP1 Discount ID

Enter the Discount ID for this VIP Level. The discount ID can be found in
the discounts screen.

VIP2 Discount ID

Enter the Discount ID for this VIP Level. The discount ID can be found in
the discounts screen.

VIP3 Discount ID

Enter the Discount ID for this VIP Level. The discount ID can be found in
the discounts screen.

Visa Alias

This will specify another name for the Visa settlement type.

YES-TELE Custom
Command

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