IP Office Power User Avaya Factsheet

User Manual: Avaya IP Office Power User Factsheet Avaya IP Office Other s - www.telecomuserguides.com

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IP Office Power User
Stay connected and productive – anywhere
Overview
The ultimate in communications accessibility, IP Office Power User
enables executives and managers to be as productive as possible
in virtually any circumstances. Whether in the office, down the hall,
at home, or on the road, Power User lets key personnel always be
responsive to customers and colleagues.
Armed with a laptop and any phone, Power User software (in
conjunction with Preferred, Advanced, or Server Editions), unifies
communications to help ensure the most important staff are working
at the highest levels of productivity and efficiency at all times.
Capabilities
Manage your office from your mobile
device – Provide customers and others
with just your office phone number and
have all calls ring simultaneously on any
other phone (mobile, remote office,
home), eliminating missed calls when
out of the office or away from your desk.
Create and manage conference calls
right from your mobile device with just a
click. Extend presence and instant
messaging capabilities to your mobile
device, so you can see who’s available
and instantly contact them through IM.
Control calls from a laptop – As long as
you’ve got an Internet connection,
Power User will allow you to turn your
laptop into an office phone, with the full
complement of features and capabilities
delivered via an easy-to-use PC
interface. Reduce or eliminate calling
fees and help people stay connected.
Make and receive personal video calls to
another Power User or Teleworker on
the network!
Email text-to-speech – Receive
important email messages without
access to a laptop or smartphone by
having them read over the phone with
advanced text-to-speech capability.
Unified messaging – Access voicemail
and e-mail in one mailbox and see all
your messages together for fast,
efficient access to information.
Synchronization keeps all mailboxes
up-to- date. Access all messages via a
web-browser.
Message notification – Automatically
receive notification of new messages
and access them via any phone
(including both iOS and Android
powered smartphones), respond to
messages and more.
Host conference calls – Set up regular,
secure “meet-me” dial in conferences, or
host them “on the fly.” With 128-party
conferencing built-in (with up to
64-parties per conference), IP Office
enables cost-effective collaboration.
Benefits
• Non-stop productivity – Stay
connected, responsive and productive
under just about any circumstances –
sharing ideas, providing direction and
delivering on commitments.
• Increased responsiveness – Being
accessible and responsive to
customers and colleagues is critical,
and with Power User key executives
are available anytime, anywhere.
• Improved bottom line – Faster decisions
and better customer service often
translate into greater revenue generation
and a more attractive bottom line.
• Reduced costs – Built-in features (such as
conferencing) help reduce ongoing costs
while delivering powerful new capabilities
that differentiate the small business.
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Specifications
Format License Key and optional PC and/or iPad download
System
Requirements
• IP Office with Preferred Edition, Advanced Edition, or Server Edition
• ISDN-PRI, T1, E1, or SIP trunks
• Voice Compression Module (VCM) Channels when using IP wireless, Avaya Flare® Communicator, or IP Office Video Softphone
• Microsoft Exchange when using Email Reading and Reply
User
Requirements
Mobile Call Control with enhanced graphical user interface
• Supported on iOS 5.x and higher and Android 2.x and higher
In building roaming options
• Avaya IP Wireless telephones
• Avaya DECT R4
• Avaya Cordless
Telecommuter Mode (control calls from any phone)
• Broadband Internet connection
• Laptop
• Any phone able to accept direct incoming call (mobile
phone, home phone)
Avaya Flare Communicator or Avaya Office Video Softphone
• Broadband Internet connection
• Laptop or iPad (Flare Communicator only)
• Headset
Email Reading and Reply
• IP Office Preferred Edition
• Microsoft Exchange
Voicemail synchronization with email Inbox and browser
based access to voicemail PC Specifications:
• Ethernet-attached PC
• Works with any IMAP mail client (Outlook); Web access
supported on Microsoft Windows Server 2003, Windows
Server 2008, and Windows Server 2008 R2
• Microsoft Internet Explorer version 7 and above, Mozilla
Firefox version 3.5 and above, Apple Safari (Mac or
Windows) 3.2 or higher
For complete and latest PC and Server specifications, refer to
latest Avaya IP Office Technical Bulletin and Technical Tip
documents.
Feature
Detail
Mobile Call Control using enhanced GUI:
• Data based unified communications
• Call control (click-to-call, click-to-conference, etc.)
• One number access
• Simultaneous ringing of mobile device when calls arrive at
IP Office desk phone
• Visual voicemail
• IM and presence (both call and calendar)
• Corporate directory access
• Make calls from mobile device through IP Office
• Calling party receives CLI of IP Office (called party requires
CLI from local service provider)
• Email Reading and Reply using Text-To-Speech technology
• Web browser access to voicemail messages without dialing
into your voicemail box
• Synchronization of voicemail messages – delete a voicemail
message from your Inbox and it will simultaneously be
deleted from your voicemail box and vice versa!
With browser interface:
• Work from anywhere with just an Internet connection and
telephone
• Inbound & Outbound Call handling (Answer, Hold,
Transfer, Drop)
• Receive Caller ID & Name Display (per service provider)
• Conference Call control (Add, Drop, Record Conference,
Mute, Un-mute, Lock, Un-loc)
• Inbound & Outbound Call handling directly through
Salesforce.com®
• Time on call displayed
• Queue Monitoring
• Phone Preference Setting such as Profiles (Office, Mobile,
Home), Do Not Disturb, Voicemail ring back, and Voicemail
out calling
• Personal, System, and External Directory
• Speed dial and Presence management of Microsoft®
Exchange, GoogleTalk, and users within and across the
enterprise
• Send Instant Messages (IM) to Microsoft® Exchange,
GoogleTalk, and internal contacts internal users
• Separate Call History logs – All, Incoming, Outgoing,
Missed, Messages
• Voicemail message management
• Microsoft Exchange Calendar Mining
• Integrate 3rd party gadgets from iGoogle and Zoho into
workspace
With PC Client interface:
• Work from anywhere with just an Internet connection
• Inbound & Outbound Call handling (Call, Hold, Transfer,
End, Redial, Speakerphone, Mute)
• Integrated hi-definition multipoint videoconferencing
• Time on call displayed
• Contact creation
• Access IP Office Directory (System, Corporate, Personal)
• 12 customizable feature key buttons
• Call History log – All, Incoming, Outgoing, Missed
• Inbound & Outbound call handling directly through
Microsoft Outlook
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About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications,
contact centers, networking and related services to companies of all sizes around the world. For more information
please visit www.avaya.com.

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