IP Office 3 Avaya Product Update Power Demo

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IP Office Power Demo. Regional Availability: Global
Avaya Inc. Proprietary – Use Pursuant to Company Instructions or Agreement
i
Avaya IP Office
Demo Equipment
Release 8.1
Date: September 27, 2012
Subject: IP Office Demo Equipment
Regional Availability: Global
Audience: Distributors & Partners
IP Office Power Demo. Regional Availability: Global
Avaya Inc. Proprietary – Use Pursuant to Company Instructions or Agreement
ii
Table of Contents
Contents
1 ANNOUNCEMENT SUMMARY .......................................................................................................... 1
2 IP OFFICE POWER DEMO .................................................................................................................. 1
2.1 HARDWARE ..................................................................................................................................................... 1
2.2 APPLICATION SOFTWARE ............................................................................................................................. 1
2.3 OPTIONAL UNIFIED COMMUNICATIONS MODULE (UCM) HARDWARE ............................................... 2
3 IP OFFICE ANYWHERE DEMO.......................................................................................................... 2
3.1 96X1 IP PHONE DEMO EQUIPMENT ........................................................................................................... 2
3.2 DVD FOR ANYWHERE DEMO ....................................................................................................................... 2
4 AVAILABILITY AND PRICING .......................................................................................................... 3
4.1 FOR BUSINESS PARTNERS WITHOUT ANY EXISTING IP OFFICE EQUIPMENT ....................................... 3
4.2 IP OFFICE 500V2 POWER DEMO MATERIAL CODE AND DESCRIPTION ............................................... 4
4.3 IP OFFICE ANYWHERE DEMO ...................................................................................................................... 4
4.4 IP PHONE DEMO KIT (FOR USE WITH POWER DEMO OR ANYWHERE DEMO) .................................... 4
4.5 AVAILABILITY FOR AVAYA DISTRIBUTORS ................................................................................................ 5
5 MONITORING AND CONTROL OF DEMO KITS ........................................................................... 5
6 APPLICATION LICENSE UPGRADES ............................................................................................... 5
7 LOGISTICS AND ORDERING ............................................................................................................. 5
7.1 PRICING AND MATERIAL CODES .................................................................................................................. 5
7.2 EXCEPTIONS .................................................................................................................................................... 6
7.3 SOFTWARE BUILD .......................................................................................................................................... 7
8 CONTACTS ............................................................................................................................................. 7
9 APPENDIX A: AVAYA POWER DEMO AUTHORIZATION FORM ............................................ 8
10 APPENDIX B: ADDITIONAL LICENSES FOR EXISTING DEMO KITS .............................. 10
IP Office Power Demo. Regional Availability: Global
Avaya Inc. Proprietary – Use Pursuant to Company Instructions or Agreement
Page 1 of 11
1 Announcement Summary
There are changes to the Power Demo Kits, as well as the introduction of a laptop based demo
capability, called Anywhere Demo, with the General Availability of IP Office Release 8.1 See
Sections 2 and 3 for additional details.
Existing Power Demo Kits maybe be upgraded to IP Office Release 8.1 by completing Appendix B of
this Product Update. As in the past, Appendix B licenses are provided free of charge.
2 IP Office Power Demo
2.1 Hardware
The IP Office Power Demo is designed to deliver complete demonstration capability through one
orderable code. The following components are included:
IP Office 500 v2 Chassis
Combination Card with Analog Daughter Card
Combination Card with BRI Daughter Card (International Kit only)
LAN Cable
1416 Digital Telephone Set
9508 Digital Telephone Set
9621G IP Telephone Set
Button Module 12 for 9508
Button Module DBM32 for 1400 Series Sets
Power Supply for 9621G IP Set
System Secure Digital (SD) Card (MuLAW or ALAW)
US Power cords (NA Kit only)
European and UK Power cord (International Kit only)
2.2 Application Software
A DVD with the following applications is included, an overview of these can be found in the IP
Office Product Description located on the IP Office Knowledge Base
(http://marketingtools.avaya.com/knowledgebase)
IPO R8+ ESSNTL EDITION+ LIC
IPO LIC PREFRD (VM PRO) RFA LIC:DS
IPO LIC R6+ ADV EDITION
IPO LIC R6+ PWR USER 5
IPO LIC R6+ MOBILE WORKER 5
IPO LIC R6+ TELEWORKER 5
IPO LIC R6+ OFF WORKER 5
IPO LIC RECEPTIONIST RFA 1 LIC:DS
IPO LIC CUSTMR SVC AGT RFA 5 LIC:CU
IPO LIC R6+ AV IP ENDPOINT 5
IPO LIC IP500 VCE NTWKG ADD 4 LIC:CU
IPO LIC SIP TRNK RFA 5
IPO LIC IPSEC VPN RFA LIC:DS
IP Office Power Demo. Regional Availability: Global
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Page 2 of 11
IPO LIC AVAYA TTS RFA 1 LIC:CU
IPO LIC NTWKD MSGING RFA LIC:DS
IPO LIC ACM CENTRAL VM LIC:DS
IPO LIC CTI RFA LIC:DS
IPO LIC TAPI WAV RFA 4 LIC:CU
IPO R8+ TTS PRO RFA LIC :DS
2.3 Optional Unified Communications Module (UCM) Hardware
The UCM is a processor module supported by IP500 V2 systems running IP Office Release 8.0 1Q
Service Park or higher software. The module is an integrated processor; enabling Linux based IP
Office applications to run within the IP500 V2 control unit rather than requiring a separate PC.
To order a UCM for Demo Purposes only, please submit and Special Bid Request for 30% through
your normal channels, for part # 700501442, IPO R8.0+ C110 UC MOD and label “DEMO
PURPOSES” in the comments section of the request.
3 IP Office Anywhere Demo
IP Office Anywhere Demo is a fully functional IP Office that runs on your laptop. It is configured for
4 users and includes one-X Portal, Voicemail Pro, and Power User. It is available as free download
from:
https://avaya.my.salesforce.com/apex/sp_GeneralDetailHome?Id=a3j30000000L3vcAAC
Please use your SSO login and password.
3.1 96x1 IP Phone Demo Equipment
A new 96x1 IP Phone Demo Kit is available and consists of 9608, 9611, and 9641 IP Phones, and an
ERS 3510 POE switch. It is primarily designed to work in conjunction with the Anywhere Demo but
can also be ordered to support the Power Demo.
3.2 DVD for Anywhere Demo
As an alternative to downloading from the following site, the Anywhere Demo software can be
ordered on DVD. This will be available about four weeks after GA of the Anywhere Demo
software.
The software and install instructions can be downloaded from the following site:
https://avaya.my.salesforce.com/apex/sp_ViewDetailPage?Id=a3j30000000LEBuAAO
Please use your SSO login and password.
IP Office Power Demo. Regional Availability: Global
Avaya Inc. Proprietary – Use Pursuant to Company Instructions or Agreement
Page 3 of 11
4 Availability and Pricing
The IP Office Demo kits are attractively priced to support demonstration kit usage only. The value
of the parts within the kits exceeds that of the items when purchased individually (in many cases
nearly ten-fold). The number of kits purchased per Avaya Partner will be limited to the following:
• One (1) IP Office 500v2 Power Demo Kit per Partner location.
• One(1) UCM per Partner Location
• Four (4) Server Edition licenses PER Partner Location [Maximum 3 locations]
• One (1) IP Office 96x1Phone Demo Kit per Partner location.
Avaya Global Services does not provide installation or maintenance coverage on demonstration
equipment
4.1 For Business Partners without any existing IP Office equipment
To get maximum benefit and functionality of your demo system, Avaya recommends that you
purchase the following 5 items. These items combined provide you with the optimal demo kit
with the full compliment of licenses, Unified Communication Module (UCM), Anywhere Demo,
latest IP Phones and 3510 POE switch. The combined hardware and software value is in excess of
$20,000.00. Pricing is available through your distributor and is highly discounted.
Part Number Description
700504403 IP Office Power Demo Kit – includes:
• IP Office 500 V2
• Combo card with Analog trunk card
• Telephones - 1416, 9508, 9621
• Button modules for 1416 and 9508
• Cables and cords specific to system
•
All core and application license software
700504405 Phone and POE Bundle – includes
• Telephones - 9608, 9611, 9641
•
3510 POE Ethernet switch
700501442 UC Module
• Integrated module for VoiceMail Pro, one-X® Portal, and Preferred
Mobility Applications
700504587 Carry case
• Hard carry case for IP Office, Phones, and 3510
700504525 IP Office Anywhere DVD
•
DVD version of the downloadable software
IP Office Power Demo. Regional Availability: Global
Avaya Inc. Proprietary – Use Pursuant to Company Instructions or Agreement
Page 4 of 11
4.2 IP Office 500v2 Power Demo Material Code and Description
Material Code Description Availability
700504403 IP500 DEMO KIT R8+ US North America
700504404 IP500 DEMO KIT R8+ INTL APAC, EMEA, UK
IP Office 500 Demonstration Kits are made up of the following hardware components:
Description Material Code Kit
IPO IP500 V2 CNTRL UNIT
700476005
Both
IPO IP500 V2 COMB CARD ATM 700476013 Both
IPO IP500 V2 COMB CARD BRI 700476021 International
IPO LAN RJ45/RJ45 3M GRY 700213481 Both
1416 TELSET 700469869 Both
9508 TELSET FOR IPO 700500207 Both
IP PHONE 9621G
700480601
Both
BUTTON MOD 12B 700480643 Both
BUTTON MOD DBM32 FOR 1400 SERIES
700469968
Both
IP PHONE SNGL PT POE INJCTR SPPOE-1A 700500725 Both
1151D1 IP PHONE PWR W/CAT5 CBL 700434897 Both
PWR CORD EUROPE 700289762 International
PWR CORD UNITED KINGDOM
700289747
International
US POWER CORD 700289770 NA
4.3 IP Office Anywhere Demo
Material Code Description Availability
700504405 IP Office 96X1 PHONE DEMO KIT All Regions*
700504525 IPO R8.1 ANYWHERE DEMO DVD All Regions
4.4 IP Phone Demo Kit (for use with Power Demo or Anywhere Demo)
The IP Office 96x1 Phone Demo Kit is made up of the following hardware components:
Description Material Code
IP Telephony 9608
700480585
IP Telephony 9611 700480593
IP Telephony 9641 700480627
ERS3510GT-PWR+ POE SWITCH AL3500A14-E6
*The ERS3510 in the IP Phone Demo Kit includes a US power cord. Power cords for other regions
need to be ordered separately
PWR CORD EUROPE 407786623
PWR CORD UNITED KINGDOM 407786599
US POWER CORD 700289770
IP Office Power Demo. Regional Availability: Global
Avaya Inc. Proprietary – Use Pursuant to Company Instructions or Agreement
Page 5 of 11
4.5 Availability for Avaya Distributors
• August, 2012 – IP500v2 Power Demo Kits became available for shipment to Distributors
• August, 2012 – 96x1 IP Phone Demo Kit becomes available for shipment to Distributors
• September, 2012 – (Planned) the optional DVD for Anywhere demo becomes available to
order (as option to downloading).
5 Monitoring and Control of Demo Kits
The prices of the demonstration kits are significantly less than if the parts were purchased
separately. They should absolutely not be re-sold to end user sites. Both Avaya and the Distributor
will be monitoring the sale of the kits. Avaya also reserves the right to audit a Partner location to
validate the usage of the demonstration equipment. A Partner wishing to purchase the kit will be
required to fill out a form available directly from their Distributor and have it countersigned by an
Avaya Channel Account Manager or National Account Manager.
The number of kits will be restricted.
• One (1) IP Office 500v2 Power Demo Kit per Partner location.
• Four (4) Server Edition licenses PER Partner Location [Maximum 3 locations]
• One (1) IP Office 96x1 Phone Demo Kit per Partner location.
6 Application License Upgrades
From time to time Avaya introduces new features and applications to IP Office. Some of these are
enabled with a license ‘key’. Avaya wants to ensure Partners remain current and have the ability to
demonstrate every application on IP Office. To apply for new licenses (free of charge) Partners are
to complete the attached form (see Appendix B Additional licenses for Existing Demo Kits
Authorization Form). Avaya CAM or NAM countersignature is required. Fax the form to your
Distributor. The Distributor will then forward to Avaya sales order processing for license
distribution.
Appendix B can be used to secure additional licenses once a license key swap has been completed.
A license key swap is performed when transferring licenses from one previously purchased Power
Demo unit (using the Serial, Parallel, USB, or Smart Card feature key) to IP Office 500v2 system
(which uses the System Secure Digital card). Failure to successfully complete a key swap prior to
adding new licenses could result in the new licenses being overwritten. Avaya CAM or NAM
countersignature is required. Fax the form to your Distributor. The Distributor will then forward
to Avaya sales order processing for license distribution.
7 Logistics and Ordering
7.1 Pricing and Material Codes
To simplify the equipment ordering and delivery, the Demo kits are each ordered by a single code.
The equipment will be shipped to Distributors as one complete set of components. Each box will
be serialized. Where applicable, the hardware feature key and licence keys will be packaged
together in a plastic bag and contained within the unit.
For pricing, contact your Distributor.
IP Office Power Demo. Regional Availability: Global
Avaya Inc. Proprietary – Use Pursuant to Company Instructions or Agreement
Page 6 of 11
Each Partner must complete the “Avaya Power Demo Authorization Form” to purchase these kits.
See Appendix A. This form will require the signature of a Channel Account Manager (CAM) or
National Account Manager (NAM) and will be closely monitored. \
APAC, EMEA, UK
Material Code Description
700504404 IP500 DEMO KIT R8+ INTL
700504405 IP Office 96X1 PHONE DEMO KIT
700504525 IPO R8.1 ANYWHERE DEMO DVD
N. America
Material Code
Description
700504403
IP500 DEMO KIT R8+ US
700504405 IP Office 96X1 PHONE DEMO KIT
700504525 IPO R8.1 ANYWHERE DEMO DVD
7.2 Exceptions
The Power Demo Kit and 96x1 IP Phone Demo kit come as pre-configured bundled packages;
Avaya cannot exchange equipment or make substitutions, the kits have been created to provide
optimum demonstration capability. There are no provisions within this program to purchase
additional equipment at special pricing. Requests requiring additional equipment are to be
directed to your Channel Account Manager (CAM) or National Account Manager (NAM).
For countries where IP Office Essential Edition – PARTNER® Version systems are supported, you
may request the System Secure Digital (SD) Card – PARTNER Mode – strictly for demonstration
purposes and PARTNER® ETR Card. This is done through the Special Bid Request (SBR) which is
completed outside of this process. For tracking purposes, you will need to indicate that you will
be submitting the SBR on Appendix A in STEP ONE.
For countries where IP Office Essential Edition – Norstar™ Version systems are supported in
Middle East Africa, you may request the System Secure Digital (SD) Card – Norstar Mode – strictly
for demonstration purposes. This is done through the Special Bid Request (SBR), which is
processed by your CAM or National Account Manager. For tracking purposes, you will need to
indicate that you will be submitting the SBR on Appendix A in STEP ONE.
IP Office Power Demo. Regional Availability: Global
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Page 7 of 11
7.3 Software Build
The System SD card that is included in the IP Office 500v2 Power Demo Kit contains the base level
of software for operational and demonstration purposes.
To upgrade existing IP Office Power Demo Kits and future Power Demo kits, Partners will need to
do two things:
1. Complete Appendix B requesting the Upgrade License
2. Download the most current level of software from support.avaya.com
8 Contacts
Product Management Colin Ovington +1.613.356.8342 colino@avaya.com
Sr. Solutions & Product
Marketing Manager -
Global
Tim Johnson +1 303 538 2172 timjohnson@avaya.com
Avaya Global Services
Delivery (for US
customers with AGS
service contracts)
http://support.avaya.com/jappl
e/css/japple?PAGE=OpenPagea
ndtemp.template.name=Suppor
t_Countries
Customer Service
Desk
800-628-2888
Partner Service
Desk
877-295-0099
http://support.avaya.com
Avaya University (NA) www.avaya.com/learning +1 800-288-5327
(NA only)
Avaya University (ROW)
http://www.avaya-learning.com
Please go to
“Contact Us” page
for information
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Page 8 of 11
9 APPENDIX A: Avaya Power Demo Authorization Form
This form ensures Avaya Partners are aware of the terms and conditions and protects both Avaya
and Distributors. The Avaya Authorized Partner will need to complete this form in its entirety.
Signature approval by an Avaya Account Manager (CAM or NAM) authorizing the purchase of the
Power Demonstration Kit package is required.
STEP ONE - Fill in Authorization Form - Avaya Partner Information
Partner Name
Partner Location (where equipment will reside)
Partner Location Number
Partner Contact Name
Telephone Number
PO Number
IP Office Essential Edition – PARTNER® Version SD Special Bid
Request Date
PARTNER® ETR base card Special Bid Request Date
IP Office Essential Edition – Norstar™ Version SD Special Bid
Request Date
STEP TWO - Terms and Conditions
You must be an Avaya Authorized Partner to participate in this program. You must be Product
Authorized prior to ordering specific equipment. This confirmation verifies Product Authorization
and eligibility of purchase.
One IP Office Kit type can be purchased per location. Avaya reserves the right to inspect a Partner
location to validate the effective usage of demonstration equipment.
No additional discounts or rebates will apply. All products obtained through this Program are to
be used for demonstration purposes only (including sales and training initiatives) and cannot be
resold.
Demo Kits cannot be returned once purchased.
IP Office Power Demo. Regional Availability: Global
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Page 9 of 11
STEP THREE – Signatures
I hereby certify that this is a valid request for equipment used in accordance with the Terms and
Conditions contained in this Demonstration Equipment Program.
Partner Name (Please Print)
Email
Partner Signature
Date
Avaya Account Manager Signature
Date
Email
Phone Number
STEP FOUR - Fax Documents
Avaya Account Manager is to return signed form to Reseller. Reseller is to fax this document and
the Purchase Order to their Distributor for order processing. Distributors are to fax this completed
document to Avaya Order Processing.
IP Office Power Demo. Regional Availability: Global
Avaya Inc. Proprietary – Use Pursuant to Company Instructions or Agreement
Page 10 of 11
10 APPENDIX B: Additional licenses for Existing Demo Kits
This form ensures Avaya Partners are aware of the terms and conditions and protects both Avaya
and Distributors. The Avaya Authorized Partner will need to complete this form in its entirety.
Signature approval by an Avaya Account Manager (CAM or NAM) authorizing the release of new
licence keys for an existing
IP Office Power Demo Kit package is required.
STEP ONE - Fill in Authorization Form - Avaya Partner Information
Partner Name
Partner Location (where equipment will reside)
Partner Location Number
Partner Contact Name
Telephone Number
Original PO Number
Check which Power Demo Kit you are upgrading IP500 Power Demo
IP500v2 Power Demo
Dongle/Smart Card/SD Number/Linux Server System ID Number
Please check the license(s) that is (are) required for this demo kit:
Qty Part Number Description
270680 IPO LIC UPG R8.1 SML
270399 IPO UPG R8.1+ LIC
269480 IPO LIC PREFRD R8+ VM PRO RFA LIC:DS
267786
IPO R8+ ESSNTL EDITION+ LIC
229424 IPO LIC R6+ ADV EDITION
229427 IPO LIC R6+ PWR USER 5
229435 IPO LIC R6+ MOBILE WORKER 5
229431 IPO LIC R6+ TELEWORKER 5
229439 IPO LIC R6+ OFF WORKER 5
171987 IPO LIC RECEPTIONIST RFA 1 LIC:CU
217651 IPO LIC CUSTMR SVC AGT RFA 5 LIC:CU
229442 IPO LIC R6+ CUSTMR SVC SPV 1 (requires IPO ADVANCED RFA LIC:DS)
229445 IPO LIC R6+ AV IP ENDPOINT 5
205650 IPO LIC IP500 VCE NTWKG ADD 4 LIC:CU
202968 IPO LIC SIP TRNK RFA 5
182301 IPO LIC IPSEC VPN RFA LIC:DS
268844 IPO R8+ TTS PRO RFA 1 LIC (LINUX based)
182299 IPO TTS RFA LIC:CU (WINDOWS based)
182297 IPO LIC NTWKD MSGING RFA LIC:DS
177467 IPO LIC ACM CENTRAL VM LIC:DS
171988
IPO LIC CTI RFA LIC:DS
177466 IPO LIC TAPI WAV RFA 4 LIC:CU
270397 IPO R8.1+ SERVER EDITION LIC
270398 IPO R8.1+ SOFTPHONE RFA LIC
174957 IPO LIC 3RD PARTY IP ENDPOINT 5
174459 IPO LIC VM PRO RFA 2 LIC:CU
IP Office Power Demo. Regional Availability: Global
Avaya Inc. Proprietary – Use Pursuant to Company Instructions or Agreement
Page 11 of 11
STEP TWO - Terms and Conditions
You must be an Avaya Authorized Partner to participate in this program. You must be product
authorized prior to ordering specific equipment. This confirmation verifies product authorization
and eligibility of purchase. Avaya reserves the right to inspect a Partner location to validate the
effective usage of demonstration equipment.
STEP THREE - Signatures
I hereby certify that this is a valid request for equipment used in accordance with the Terms and
Conditions contained in this Demonstration Equipment Program. All products obtained through
this program are to be used for demonstration purposes (including sales and training initiatives)
and cannot be resold. Every section is required to process this order.
Partner Name (Please Print)
Email
Partner Signature
Date
Avaya Account Manager Signature
Date
Email
Phone Number
STEP FOUR - Fax Documents
Avaya Account Manager is to return signed form to Reseller. Reseller is to fax this document to
their Distributor for order processing.
For Distributor Use Only
Distributor Company Name
Distributor Representative (Please
Print)
Distributor Signature
Phone Number
Distributors are to fax this completed document to Avaya Order Processing.

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