Backupify Office 365 User Guide

User Manual: user guide pdf -FilePursuit

Open the PDF directly: View PDF .
Page Count: 11

USER GUIDE

BACKUPIFY

datto.com

BACKUPIFY

FOR OFFICE 365

USER GUIDE

2 | USER GUIDE: Backupify for Office 365 User Guide

TABLE OF CONTENTS

1. Introduction

2. Setting Up Your Backupify Account

3. Using the Backupify Interface

a. Understanding the Dashboard

b. Viewing Users and Items

c. Restoring Items

d. Exporting Items

e. Viewing the Account Activity Log

4. Conclusion

datto.com | 3

INTRODUCTION

Backupify for Office 365 gives you the power to back up, search, restore and

manage your Office 365 data. Every day, Backupify will identify your most

recently added and updated data, copy that data to an encrypted archive in a

high-availability storage cloud, and make backups available through our web

interface. The process repeats three times a day to ensure comprehensive

protection for all your data.

SETTING UP YOUR BACKUPIFY ACCOUNT

As a Datto partner, you will start the process of setting up Backupify for your

clients from the Datto Store within the Partner Portal using the following

steps:

1. Log into the Datto Partner Portal via https://auth.datto.com/login.

2. Navigate to Store/Pricing > Store from the menu.

3. Select Backupify for Office 365.

4. Select Sign Up for Office 365 Backup.

5. Create a Backupify account. Here you will enter the name of

your customer and the email of an administrative account for the

customer’s Office 365 domain. You will also create a password,

but it should not be the same password that you use log into Office

365. Rather it will be a unique password that you use to log into the

Backupify application.

4 | USER GUIDE: Backupify for Office 365 User Guide

6. Authenticate your O365 account to grant Backupify access to your

account. Once authenticated Backupify will scan Active Directory for

accounts and begin the process of backing up data.

A few important notes about creating your account:

1. Your must use an Office 365 business account. Backupify does not

back up personal accounts.

2. The Office 365 account you use must be an administrative account.

USING THE BACKUPIFY INTERFACE

Once you have created your Backupify account and authenticated with Office

365, you can log in at any time by visiting https://sso.backupify.com/login and

entering in your Backupify account credentials.

Note: The Backupify application provides the ability to manage a single

customer at a time. If you are managing multiple customers, you will need to

log in and out of the application to switch between customers.

datto.com | 5

Understanding the Dashboard

Once you’ve logged in, you’ll be taken to your Dashboard. The Dashboard

contains an Account Summary, Activity Feed, and Search Box that allows you

to select users to manage.

The Account Summary provides a macro-level summary of the major

activities that are happening in the system. It shows the number of users that

are actively being backed up, restores in progress, and exports in progress.

6 | USER GUIDE: Backupify for Office 365 User Guide

The Activity Feed provides a streaming view of events as they occur in

the system. Since activities such as restores or exports can take a while

to complete, the Activity Feed informs the user as they are kicked off or

completed. In the case of exports, the Activity Feed also provides the link to

the export .zip file.

The Search Box provides the ability to search for users in the system that have

been backed up in order to manage their account. As you begin typing, the

system auto-suggests users that match.

datto.com | 7

Viewing Users and Items

Once you select a user, you are brought to the mail list for the user. Just as

in Exchange, you can navigate through a nested folder structure in order to

find specific mail messages. You can search for mail message by a number of

fields including keyword, recipient sender, date range, subject, or if the email

contains attachments.

The top of the page contains a drop-down menu that allows you to switch

between Mail, Calendar and Contacts. Users can have multiple calendars,

and you can search for calendar events by a number of fields including

keyword, organizer, participant, date range, subject, or if the event contains

attachments.

8 | USER GUIDE: Backupify for Office 365 User Guide

Contacts include both individual contacts as well as contact lists. Search

criteria includes keyword, name, company name, job title department, email

address, address, or phone number.

On the Mail, Calendar, and Contact views, you can click on an item to view a

brief summary of the item. The summary also provides a link to preview the

full message or event content. Please note that all styling is removed from the

preview; only text and images are displayed.

datto.com | 9

Restoring Items

You can either select individual items, folder content, search results, or all

mail, calendars or contacts to restore for the selected user. Restore All will

restore the entire mailbox, calendar or contacts for a user. This is useful in

the event a user deletes the full content of their mailbox. Otherwise, you can

select one or multiple items from the list and click Restore to restore just

those items.

You’ll then be asked to confirm your restore. Click Start Restore to start the

process. When the content is restored, it will be restored to a folder created

by Backupify. This ensures that no content will be overwritten in the original

folder. This is true for both a full and select restore.

10 | USER GUIDE: Backupify for Office 365 User Guide

Exporting Items

You can either select individual items, folder content, search results, or all

mail, calendars or contacts to export for the selected user. Export All will

restore the entire mailbox, calendar or contacts for a user. This is useful in the

event that you want to secure or archive the mailbox of a selected user, such

as in the case of a company executive leaving the company. Otherwise, you

can select one or multiple items from the list and click Export to export just

those items.

When the mail content is exported, it will be written to MBOX format and

placed in a .zip file. You can access the zip file from the Activity Feed on the

Dashboard. Calendar exports are in iCal format. Contacts are in vCard format.

Regional Offices

Norwalk, CT 888.294.6312

Boston, MA 800.571.4984

Toronto, CAN 877.811.0577

Reading, UK +44 (0) 118 402 9606

©2015 Datto, Inc. All rights reserved.

6/12/15

Corporate Headquarters

Datto, Inc.

101 Merritt 7, Norwalk, CT 06851

United States

partners

@

datto.com • www.datto.com

888.294.6312

Viewing the Account Activity Log

Backupify provides an Account Activity Log which contains all activities within

the system. In the event that the system is not performing as expected or

you need to engage with Datto Customer Support, they will typically request

your activity log to help troubleshoot any issues you are facing. To view your

Account Activity Log:

1. In the upper right-hand corner of any screen, click on the Settings

icon > Account Settings.

2. From the Account Overview screen, click on Download under

Account Activity Log.

CONCLUSION

Backupify for Office 365 gives you the power to backup, search, restore

and manage your Office 365 data. If you should ever need any help with the

product, please do not hesitate to contact our Datto Support team.