BlackBerry 9330_Basics Black Berry Curve 3G 9330 Manual

User Manual: BlackBerry-Curve-3G-9330-Manual

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BlackBerry® CurveTM 9330 Smartphone

©2010 Sprint. SPRINT and the logo are trademarks of Sprint. Other
marks are the property of their respective owners.
7/27/10

Table of Contents
Getting to Know Your BlackBerry 9330 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
The BlackBerry Curve 9330 Smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Navigating With Your BlackBerry 9330 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Setting Up Your BlackBerry 9330 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Set-Up Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Insert the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Turn Your BlackBerry 9330 On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Complete the Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connect to the Nationwide Sprint Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Set Up Your Sprint Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Set Up a Wi-Fi® Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Setting Up Email on Your BlackBerry 9330 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Choosing Your Email Setup Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Creating or Adding an Email Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the BlackBerry Enterprise Server Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the BlackBerry Desktop Redirector Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

13
14
16
16

Using Your BlackBerry 9330 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Making and Answering Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending Email Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending Text Messages (SMS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending PIN Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

18
22
23
23
24
24
25

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Video Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Going to Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Setting a BlackBerry 9330 Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Locking and Unlocking the BlackBerry 9330 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Inserting a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using Bluetooth With Your BlackBerry 9330 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
The BlackBerry Desktop Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Finding Help With Other Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Using Advanced Sprint Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Sprint TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Sprint Music Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
GPS Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Additional Sprint Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

BlackBerry 9330 Basics and Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Navigating Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Typing and Editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Battery Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Wireless Network Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Wi-Fi Coverage Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
BlackBerry Email – Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Where Can I Find More Information? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Service Agreement: General Terms and Conditions of Service . . . . . . . . . . . . . . 57
Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Getting to Know Your Device

Getting to Know Your BlackBerry 9330
The BlackBerry Curve 9330 Smartphone
Play/Pause/Mute key
Unlock the keyboard
Play/pause a media file
Mute a call

Previous key
Play the previous media file
Headset jack

Next key
Play the next media file
Micro-USB port

Volume keys
Adjust the volume

Left Convenience key
Use voice dialing
(You can customize this key)

Right Convenience key
Take a picture
(You can customize this key)

Lock key
Press and hold to
lock the keyboard
Alt key
Type the alternate
character on a key

Backspace/Delete key
Enter key

Left shift key
Capitalize letters

Speakerphone key
Right Shift key
Capitalize letters

Symbol key
Open the symbol list

Tip: Before using your BlackBerry device or any accessories provided with the device, please read the
Safety and Product Information Guide included in the box.

Getting to Know Your BlackBerry 9330

Navigating With Your BlackBerry 9330
Menu key
Open a menu
View more icons

Escape key
Move back a screen
Close a menu

Trackpad
Slide your finger to move around the screen
Click (press) to select an item
Send key
Make a call
Answer a call
Call a highlighted phone number

End/Power key
End a call
Turn on/off your device
Return to the Home screen

The trackpad lets you highlight and select all your onscreen options, applications, menus,
and more. Slide your finger or thumb up, down, or across the trackpad to scroll through
highlighted options or move the cursor. Click (press) the trackpad to select highlighted items.

Getting to Know Your BlackBerry 9330

You can access applications on the Home screen and in folders on the Home screen. To
display the Home screen (while not on a call), press the End/Power key (
). To view the
complete selection of Home screen applications, press the Menu key (
).
Take some time to explore the applications that are available on your BlackBerry device.
Here are a few to get you started.
Click Setup Wizard in the Setup folder (
) to learn about typing, change options to
personalize your device, and set up your email address. The setup wizard also
provides links to information about common tasks.
Click Email Settings in the Setup folder (
or customize your email settings.

) to integrate one or more email addresses

Click Browser to visit Web pages, browse for download items, and set browser options.
Your BlackBerry device might have more than one browser.
Click Messages to view the messages list, compose new messages, and set options
for email messages.
Click Camera to take a picture.
Click Video Camera in the Media folder (

) to record a video.*

Click Media to access your saved videos, ring tones, pictures, songs, and voice
notes, or to record a video or voice note.

* Before using the Video Camera, the microSD card must be properly inserted into the media card
holder. (The microSD card is preinstalled in your BlackBerry device. See page 30.)

Getting to Know Your BlackBerry 9330

Getting to Know Your Device

Applications

Click Set Up Wi-Fi® in the Setup folder (
network.

) to set up a connection to a Wi-Fi®

Click Options to find the main list of BlackBerry device options (including setting 
the Convenience keys), Bluetooth settings, and wireless settings.
Click Contacts to view your contact list or add new contacts.
Click Help to view help topics for your BlackBerry device.
Tip: Some applications may be located within one of the following folders: Setup (
Sports & Entertainment (

), Social Networking (

Getting to Know Your BlackBerry 9330

), or Games (

), Applications (

Setting Up Your BlackBerry 9330

Set-Up Checklist
Setting up your BlackBerry® device is easy. Follow these steps to get started:

Insert the Battery (page 6).

Charge the Battery (page 8).

Turn Your BlackBerry 9330 On (page 9).

Complete the Setup Wizard (page 9).

Connect to the Nationwide Sprint Network (page 10).

Set Up Your Sprint Voicemail (page 11).

Set Up a Wi-Fi® Connection (page 12).

Setting Up Your BlackBerry 9330

Insert the Battery

WARNING: Use only those accessories approved by Research In Motion (RIM). Using any accessories not
approved by RIM for use with this particular BlackBerry device model might invalidate any
approval or warranty applicable to the device, might result in the non-operation of the device,
and may be dangerous. See the Safety and Product Information Guide included in the box
for more information about safe battery usage.

For more information on purchasing RIM approved batteries and accessories, please see
“Where can I buy accessories for my BlackBerry device?” on page 53.
To insert the battery:

1. Insert your thumbnail or a coin in the battery cover recess (1) and lift off the battery 
cover (2).

Setting Up Your BlackBerry 9330

2. Insert the battery so that the metal contacts on the battery align with the metal contacts
Setting Up Your BlackBerry 9330

on your BlackBerry device (3), and press down to secure the battery (4).

3. Slide the plastic notches on the battery cover into the slots at the top of the device and
press down until the battery cover clicks into place (5).
If the battery is charged, your BlackBerry device should turn on. If the BlackBerry device
does not turn on, charge the battery.

Setting Up Your BlackBerry 9330

Charge the Battery

1. Connect the small end of the travel charger to the micro-USB port on the side of your
BlackBerry device.

2. Pull the plug blades down on the travel charger and plug the charger into a power outlet

3. Charge the battery to full power.
Note: If you install the BlackBerry Desktop Software (available at blackberry.com/desktopsoftware), you
®

can charge your BlackBerry device by connecting it to your computer. See “Can I charge my
BlackBerry device by connecting it to my computer?” on page 51 for more information.

Setting Up Your BlackBerry 9330

䊳

Turn Your BlackBerry 9330 On

To turn the BlackBerry® device on or off, press and hold the End/Power key (
on the front of the device.

Setting Up Your BlackBerry 9330

)

End/Power key

Complete the Setup Wizard

The setup wizard is designed to help you learn about navigation and typing, change options
to personalize your BlackBerry device, set up wireless and Bluetooth® connections, and set
up one or more supported email addresses. The setup wizard takes approximately ten
minutes to complete.

1. On the Welcome screen, read the setup wizard introduction and then slide your finger
down the trackpad to highlight Continue. Click (press) the trackpad to continue.
Note: If you do not see the Welcome screen, press the Menu key (
Setup (

), and then click Setup Wizard (

) from the Home screen, click 

2. Read the setup wizard introduction.
3. Click Next to continue.
4. Follow the onscreen instructions to complete the setup wizard.
Note: For more information about selecting and setting up your email options, please see “Setting Up Email
on Your BlackBerry 9330” on page 13.

Setting Up Your BlackBerry 9330

Connect to the Nationwide Sprint Network

When you turn on your BlackBerry device by pressing and holding the End/Power 
key (
), it should automatically connect to the Nationwide Sprint Network.
To connect to the network successfully, your Sprint service must be active, and you must 
be in a Nationwide Sprint Network service area. For more information about wireless
coverage indicators, please see the chart on page 46.
If your BlackBerry device is on but the wireless radio is turned off (the coverage 
indicator reads
), you can turn the radio on and connect to the network by 
clicking Manage Connections ( ) and selecting Mobile Network.

Using Your BlackBerry 9330 Without a Wireless Connection
When your BlackBerry device is not connected to a wireless network (or if the wireless radio
is turned off) you can continue to use features that do not require a connection to a network.
For example, you can type and save draft email messages, manage tasks, or use the
calculator.

Setting Up Your BlackBerry 9330

Set Up Your Sprint Voicemail

Sprint voicemail is designed to transfer all unanswered calls to your BlackBerry device to
your voicemail, whether your BlackBerry device’s phone is in use or turned off. You should
set up your voicemail and personal greeting as soon as your BlackBerry device is activated.

1. From the Home screen, press and hold

2. Follow the system prompts to:
Create your password.
Record your name announcement.
䡲 Record your greeting.
䡲
䡲

Voicemail Password:
Sprint strongly recommends that you create a password when setting up your voicemail to protect
against unauthorized access. Without a password, anyone who has access to your device is able to
access your voicemail messages.

Setting Up Your BlackBerry 9330

Set Up a Wi-Fi® Connection

Your BlackBerry device allows you connect to an available Wi-Fi® network to access such
services as email service and Web browsing.
Note: If your BlackBerry device is associated with an email account that uses a BlackBerry® Enterprise
Server, your organization may prevent you from connecting to a Wi-Fi® network.

1. From the Home screen, click Setup (

) > Set Up Wi-Fi® (

) and then click Next.

2. Click on an option to select it:
Scan For Networks to search for available Wi-Fi® networks. Click on a network name
and follow the instructions to enter any necessary information to sign on to the network.
Click Connect to connect to the network, or click Save to save the profile.
䡲 Manually Add Network to add a network configuration by hand. Type the network name
(SSID), click Add, and then follow the instruction to enter any necessary information,
such as security type and passkey.
®
TM
䡲 Push Button Setup to add a network access point that uses Wi-Fi Protected Setup .
Follow the instructions to complete the setup process.
䡲

3. On the Wi-Fi® Setup Complete screen, select an option:
䡲

Prioritize Wi-Fi® Profiles to change the order in which Wi-Fi® profiles are automatically
selected. Highlight a saved profile, press
> Move, scroll up or down to move the
profile, and then press
. When finished, press the Escape key (
) to return to the

previous screen.
䡲

Wi-Fi® Hotspot Login to specify registration information (for example, credit card
information) for Wi-Fi® hotspots. When finished, press the Escape key (
) to return to

the previous screen.

4. Click Finish.

Setting Up Your BlackBerry 9330

Choosing Your Email Setup Option
To begin sending and receiving email messages on your BlackBerry device, you must 
set up your BlackBerry device with a supported email account. You may configure up to 10
supported accounts on your BlackBerry device. The Setup Wizard (see “Complete the Setup
Wizard” on page 9) guides you through the process.
Note: If you did not set up an email account the first time you went through the Setup Wizard, you can
access email setup from your Home screen. Press the Menu key (
Setup Wizard ( ) > Email Setup.

) and click Setup (

The following options will be available when you set up your email account(s):

Create or Add an Email Address
Use this option to create a new email address for your BlackBerry device or to associate
your BlackBerry device with one or more (up to 10) existing email addresses (for example, a
Google MailTM or Windows LiveTM Hotmail® email account) or to create a new email address
for your device. This option is most common for individual users.
Select the I want to create or add an email address option in the setup wizard on your
BlackBerry device and follow the prompts. (See “Creating or Adding an Email Account” on
page 14 for details.)

Setting Up Email on Your BlackBerry 9330

Setting Up Email

Setting Up Email on Your BlackBerry 9330

BlackBerry Enterprise Server Option
Use this option to associate your BlackBerry device with a Microsoft® Outlook® work email
account, IBM® Lotus Notes® work email account, or Novell® GroupWise® work email account
and to take advantage of advanced capabilities for wireless data synchronization.
If your administrator has provided you with an activation password, select the I want to use a
work email account with a BlackBerry Enterprise Server option in the setup wizard on your
BlackBerry device. If you do not have an enterprise activation password, contact your system
administrator.

BlackBerry Desktop Redirector Option
Use this email setup option to associate your BlackBerry device with a Microsoft Outlook
(Workgroup Installation) email account. You can set up email using this option by installing
the BlackBerry® Desktop Software and selecting the BlackBerry Desktop Redirector option. If
you use this email setup option, you must keep your computer turned on to receive your
email messages.

Creating or Adding an Email Account
You can set up for email using the setup wizard on your BlackBerry device.
The first time that you log in, you can add a supported email address, create a BlackBerry
email address, or do both.
䢇 Add an email address if you have an existing, supported email account (up to 10) that you
want to access from your BlackBerry device.
䢇 Create a BlackBerry email address if you do not have another existing, supported email
account, or if you need an additional email address that you can use to send and receive
email messages.

Setting Up Email on Your BlackBerry 9330

To set up your email account(s) from your BlackBerry device:

1. In the setup wizard, on the email setup screen, select the I want to create or add an email

3. Carefully review the Legal Terms and Conditions. If you agree, click Yes and then click 
I Accept.

4. Select an option to begin setting up an account.
䡲

Yahoo!

䡲

Gmail®

䡲

AOL (select @aol.com or @aim.com)

䡲

Windows Live (select @hotmail.com, @msn.com, or @live.com)

䡲

Other (to add a supported POP or iMAP account)

䡲

Create New Address to create a new email address (name@sprint.blackberry.com)

5. Follow the instructions to enter your login information (such as user name, email
address, and password) for the selected account, click Next, and then click OK.

6. To add another supported email address, click Add and repeat steps 4 and 5. To exit the
email setup program and return to the Home screen, press
®

and click Close.
®

Tip: To use a social networking application (such as Facebook for BlackBerry smartphones) on your
BlackBerry device, you must use the I want to create or add an email address option to associate your
device with the email address you use with the social networking application.

Note: To add or edit settings for your email accounts, including account display name and signature, press
) and click Setup ( ) > Email Settings (
the Menu key (
Edit, make your changes, and click Save.

). Click the account name and click

Setting Up Email on Your BlackBerry 9330

Setting Up Email

address option and then click Next.

2. Click Next to open the email account setup application on your BlackBerry device.

Using the BlackBerry Enterprise Server Option
If your system administrator has provided you with an Enterprise Activation password, you
can set up your supported email account directly from your BlackBerry device.
To use Enterprise Activation from your BlackBerry device:

1. In the setup wizard, on the email setup screen, select the I want to use a work email account
with a BlackBerry Enterprise Server option and then click Next. (If prompted, select Yes

and click Next.)

2. Type your supported corporate email account address, activation password, and
activation server address.

3. Click the trackpad and click Activate.
4. To log out of the email setup area and return to the setup wizard, click Log Out.

Using the BlackBerry Desktop Redirector Option
If you do not have access to a BlackBerry Enterprise Server and you want to associate your
BlackBerry device with a corporate Microsoft Outlook (Workgroup Installation) email account,
you can install the BlackBerry® Desktop Redirector software on your computer to associate
your BlackBerry device with that email account.
䊳

To install the BlackBerry Desktop Redirector, select BlackBerry Desktop Redirector as
your message redirection option when installing the BlackBerry® Desktop Software. See
“The BlackBerry Desktop Software” on page 33 for more information about installing the
software.

Note: When using the BlackBerry Desktop Redirector, your computer must be on and the BlackBerry
Desktop Redirector must be active to send and receive messages on your BlackBerry device.

Setting Up Email on Your BlackBerry 9330

Now that you have your BlackBerry® device set up and ready to use, you can start 
taking advantage of all its features. This section outlines many of the basic features of your
BlackBerry device. For complete details, click Help ( ) or access your complete user guide
at sprint.com/support.
Here’s a list of basic features to get you started:
⽧
⽧
⽧
⽧
⽧
⽧
⽧
⽧
⽧
⽧
⽧
⽧
⽧
⽧
⽧
⽧
⽧
⽧

Making and Answering Phone Calls (page 18)
Voicemail (page 22)
Entering Text (page 23)
Sending Email Messages (page 23)
Sending Text Messages (SMS) (page 24)
Sending PIN Messages (page 24)
Contacts (page 25)
Calendar (page 25)
Camera (page 26)
Video Camera (page 27)
Going to Web Pages (page 28)
Setting a BlackBerry 9330 Password (page 28)
Locking and Unlocking the BlackBerry 9330 (page 29)
Inserting a microSD Card (page 30)
Location Settings (page 31)
Using Bluetooth With Your BlackBerry 9330 (page 32)
The BlackBerry Desktop Software (page 33)
Finding Help With Other Features (page 34)

Using Your BlackBerry 9330

Making and Answering Phone Calls
Making a Phone Call
䊳

On the Home screen or on the phone application screen, type a phone number and
press the Send key (
). To end the call, press the End/Power key (
).

Tip: Press
䊳

on any screen to open the phone application screen.

Select a contact, call log, or phone number link on any screen and press
make a call.

Tip: To select a contact, type part of a contact name from the Home screen, highlight the name or number,
and press

Answering a Phone Call
䊳

To answer an incoming call, click Answer or press
press
.

. To end the call, 

In-Call Options
During an active call, press
to display a menu of available in-call options, which may
include Help, Flash, Add Participant, Swap, Join Conference, Enhance Call Audio, Mute, Notes,
Activate Speakerphone/Handset, View Contacts, View Calendar, View Messages, Switch
Application, and Home Screen.

Using the Mute Option
䊳

To mute the microphone during a call, press the Play/Pause/Mute key (
) on the
top of the BlackBerry device or click the trackpad and then click Mute. To turn the
microphone back on, press
again or click the trackpad and then click 
Turn Mute Off.

Using Your BlackBerry 9330

Using the Speakerphone
To turn the speakerphone on or off during a call, press the Speakerphone key (

Using Your BlackBerry 9330

䊳

Call Waiting
To answer an incoming call waiting call:
䊳

When you hear the tone and see the “Waiting Call” message, press
the incoming call and put the other call on hold.

to answer

To switch between calls:
䊳

Click the trackpad and then click Flash.

Call Forwarding
To forward all incoming calls to another number:

1. Press

> Options > Call Forwarding.

2. Set Forward Calls to Always and then set the Forward All Calls field to a call forwarding
number.

3. Press

and then click Save.

Note: You are charged a higher rate for calls you have forwarded.

To deactivate Call Forwarding:

1. Press

> Options > Call Forwarding.

2. Set Forward Calls to Never.
3. Press

and then click Save.

Using Your BlackBerry 9330

Adding and Changing Call Forwarding Numbers
To add a call forwarding number:

1. Press

3. Press

> New Number.

> Options > Call Forwarding >

2. Click Use Once, type a phone number, and press

> Close.

To change a call forwarding number:

1. Press

> Options > Call Forwarding >

2. Highlight a number and press

> Edit Numbers.

> Edit.

3. Select a new forwarding number from your contacts or click [Use Once], enter a new
number, and press

4. Press

> Close. (If prompted to save your changes, click Save.)

Making Emergency Calls
Your BlackBerry device is designed to allow emergency calls even when it is locked or when
your account is restricted, provided you are within range of a compatible wireless network.
To make an emergency call:
䊳

Dial the emergency access number (for example 911 in the U.S.), and then press

To make an emergency call if your BlackBerry device is locked:
䊳

Press

, click Emergency, and then click Yes.

Using Your BlackBerry 9330

Your BlackBerry device features an embedded Global Positioning System (GPS) chip
necessary for utilizing E911 emergency location services where available.
When you place an emergency 911 call, the GPS feature of your BlackBerry device begins to
seek information to calculate your approximate location. Depending on several variables,
including availability and access to satellite signals, it may take up to 30 seconds or more to
determine and report your approximate location.
Important: Always report your location to the 911 operator when placing an emergency call. Some
designated emergency call takers, known as Public Safety Answering Points (PSAPs) may not
be equipped to receive GPS location information from your BlackBerry device.

Note: The GPS feature on your BlackBerry device can help emergency personnel determine your location
in instances where you are in a wireless coverage area, your device is able to communicate with a
GPS-enabled satellite, and your emergency response center is equipped to process such
information. However, successful determination of your location is not guaranteed.
YOU SHOULD NOT RELY ON ANY WIRELESS DEVICE FOR ESSENTIAL COMMUNICATIONS,
INCLUDING MEDICAL EMERGENCIES. Emergency numbers may vary by location and emergency
calls may be blocked or impeded by network, environmental, or interference issues.
You can only make emergency calls by typing official emergency access numbers (for example, 
911 in North America).

Using Your BlackBerry 9330

Enhanced 911 (E911) Information

Voicemail
Note: For information about setting up voicemail on your BlackBerry device, see “Set Up Your Sprint
Voicemail” on page 11 for details.

New Voicemail Message Alerts
When you receive a new voice message, your BlackBerry device alerts you and prompts you
to call your voicemail.

Retrieving Your Voicemail Messages
You can review your messages directly from your BlackBerry device or from any other 
touch-tone phone.

Using Your BlackBerry 9330 to Access Your Voicemail Messages
䊳

From the home screen, press and hold
. (Your BlackBerry device will dial your
voicemail box.) If prompted, enter the password to access your voicemail.

Using Another Phone to Access Your Voicemail Messages
1. Dial your wireless phone number.
2. When your voicemail answers, press the asterisk key (* ).
3. Enter your voicemail password to access your voicemail.

Voicemail Options
When you are connected to your voicemail box, follow the spoken instructions to set your
voicemail options, including enabling or disabling Expert Mode, setting up group distribution
lists, selecting reply options, and recording an extended absence greeting.

Using Your BlackBerry 9330

Entering text on your BlackBerry device works the same as entering text on any full
keyboard. Here are a few tips to help you along the way.

Typing Tips
䢇

䢇

To capitalize a letter, hold the letter key until the capitalized letter appears or press the
key and then press the letter key.
To type the alternate character on a key, press the
key and then press the character key.
For example, to type a question mark (?), press the
key and then press .
To access symbols, press the
key. To view more symbols, press the
key again. 
To type a symbol, press the letter key that appears below the symbol.
To type an accented or special character, press and hold the letter key and slide your
finger left or right on the trackpad. Release the letter key when the accented or special
character appears. For example, to type ü, press and hold
and slide your finger to the
left on the trackpad until ü appears, and then release the letter key.
To turn on NUM lock, press the
key and press the left
key. To turn off NUM lock, 
press the
key.

Sending Email Messages
You must set up a supported email account (up to 10) to use with your BlackBerry device
before you can send and receive email messages. See “Setting Up Email on Your
BlackBerry 9330” on page 13 for more information.

1. Click Messages (

> Compose Email.

2. In the To field, type an email address or a contact name.
3. Type a subject and a message, click the trackpad, and then click Send.

Using Your BlackBerry 9330

Entering Text

Note: If you have set up more than one supported email account on your BlackBerry device, you can select
an account to send the message from. At the top of the message, in the Send Using field, press the
Space key until the preferred email account appears.

Accessing Email Messages
1. Click Messages (

) to display a message list.

2. Highlight a message and click the trackpad to display the message.

Sending Text Messages (SMS)
You can send text messages (SMS) to up to 10 recipients.

1. Click SMS And MMS (

> Compose SMS Text.

2. In the To field, do one of the following:
Type an email address.
Type a compatible phone number (include area code).
䡲 Type a contact name.
䡲 Type part of a contact name and then click the desired contact.
䡲 Presss
> Choose Contact, and then click a contact.
䡲
䡲

3. Click OK.
4. Type a message, and then press the Enter key (

Sending PIN Messages
A personal identification number (PIN) uniquely identifies each BlackBerry device on the
network. If you know the PIN of another BlackBerry device user, you can send a PIN
message to that person. To find your PIN, click Options ( ) > Status from the Home screen.

Using Your BlackBerry 9330

1. Click Messages (

> Compose PIN.
Using Your BlackBerry 9330

2. In the To field, type a PIN or a contact name.
3. Type a message and then click the trackpad and click Send.

Contacts
Adding Contacts
1. Click Contacts (

> New Contact.

2. Type the contact information, click the trackpad, and then click Save.
Note: If you have installed BlackBerry® Desktop Manager software on your computer (see “The BlackBerry
Desktop Software” on page 33), you can also add Contacts by connecting your BlackBerry device to
your computer and synchronizing with a compatible Personal Information Management (PIM)
address book. See the BlackBerry Desktop Manager Online Help for details.

Calendar
Adding an Appointment
1. Click Calendar (

> New.

2. Type the appointment details.
3. Press

> Save.

Viewing and Editing Appointments
1. Click Calendar (

2. Click the desired calendar view (View Week, View Month, or View Agenda).

Using Your BlackBerry 9330

Note: If you are in Month view, you will need to click on a specific day to view appointments for that day.

3. Select an appointment and press the trackpad.
Note: If the selected item is a recurring appointment, select Open the series to edit all occurrences or Open
this occurrence to edit only the selected occurrence.

4. Confirm or edit the information as needed. When you have finished, press

> Save to

save your changes.

Calendar Status Indicators
reminder set

meeting

recurring appointment or
meeting

exception to recurring
appointment or meeting

calendar entry with notes

Camera
1. Press the Camera button on the right side of the device to launch the camera.
2. Using the display screen as a viewfinder, click the trackpad to take a picture.
3. Select an option to continue.
Click
to take another picture.
Click
to delete the picture you just took.
䡲 Click
and follow the onscreen instructions to assign the picture as Caller ID or as the
Home screen image.
䡲 Click
and follow the instructions to send the picture via email.
䡲 Click
to rename and save the picture.
䡲
䡲

Using Your BlackBerry 9330

Note: Before using the Video Camera, a microSD card must be inserted into the media card holder. The
microSD card is preinstalled in your BlackBerry device. See “Inserting a microSD Card” on page 30
for details.

1. Make sure a microSD card is present, and then click Media (

) > Video Camera (

) to

launch the video camera.
Tip: To make sure a microSD card is installed, click Options (

) > Memory and scroll to the bottom of the
screen. If Media Card is shown along with Total Space and Free Space, the microSD card is properly
installed and ready.

2. Using the display screen as a viewfinder, click the trackpad to begin recording.
3. Select an option to continue.
Click the trackpad to pause recording. Click the trackpad again to resume recording.
Click
to stop recording and save the video.
䡲 Click
to play the video.
䡲 Click
to delete the video you just recorded.
䡲 Click
and follow the onscreen instructions to send the video to an email address.
䡲 Click
to rename the video.
䡲
䡲

Note: If your BlackBerry device is associated with an email account that uses a BlackBerry® Enterprise
Server, your organization may restrict your use of camera and/or video recording features.

Using Your BlackBerry 9330

Video Camera

Going to Web Pages
䊳

Click Browser ( ) to display the browser, and then do one of the following:
If a Web address field appears, type a Web address (URL) and press
.
䡲 If no Web address field appears, press
> Go To, and then either type or highlight a
Web address and press
.
䡲

Tip: To insert a period in a Web address, press the Space key.
To insert a slash mark (/), press the Shift key + the Space key.
The Go To dialog box tracks the Web addresses that you type. To go to a Web page on the list, click a
Web address and then click OK.

Setting a BlackBerry 9330 Password
1. Click Options (

) > Password > Set Password.

2. Type a password and then click the trackpad.
3. Retype the password and then click the trackpad again to save. (Setting and saving a
password automatically enables the password.)
To enable or disable the password:

1. Click Options (

) > Password > Enabled (or Disabled), select an option, and click the

trackpad.

2. Press

> Save.

3. If prompted, enter the password and click the trackpad.

Using Your BlackBerry 9330

To lock your BlackBerry device:
䊳

With a password set and enabled, on the Home screen, click Password Lock (

To unlock your BlackBerry device:
䊳

On the Lock screen, slide your finger on the trackpad. Click Unlock. Type your password
and then press the Enter key (
) or click the trackpad.

Note: When the BlackBerry device is locked, you should be able to make an emergency call without dialing
the emergency access number, provided you are within range of a compatible wireless network.
Press
, click Emergency, and then click Yes.
YOU SHOULD NOT RELY ON ANY WIRELESS DEVICE FOR ESSENTIAL COMMUNICATIONS,
INCLUDING MEDICAL EMERGENCIES. Emergency numbers may vary by location and emergency
calls may be blocked or impeded by network, environmental, or interference issues.
You can only make emergency calls by typing official emergency access numbers (for example, 
911 in North America).

Tip: For additional options and shortcuts, including locking the keyboard, see “Navigating Screens” on
page 41.

Using Your BlackBerry 9330

Locking and Unlocking the BlackBerry 9330

Inserting a microSD Card
Use an optional microSDTM media card to extend the memory available on your BlackBerry
device for storing your media files such as videos, ring tones, pictures, or songs. Your
BlackBerry device comes with a microSD card preinstalled.

1. Insert your thumbnail or a coin in the battery cover recess and lift off the battery cover.
(See “Insert the Battery” on page 6.)

2. Hold the media card so that the metal contacts on the media card face down and point
toward the bottom of your device (1).

3. Slide the media card into the media card slot until it stops (2).

4. Slide the plastic notches on the battery cover into the slots at the top of the device and
press down until the battery cover clicks into place.

Using Your BlackBerry 9330

Your BlackBerry device is equipped with a Location feature for use in connection with
location-based services that may be available.
Where services are available, the Location feature allows the network to detect your position.
Turning Location off will hide your location from everyone except 911 (where compatible
wireless coverage is available and the emergency response center is equipped to process
such information). However, successful determination of your location by the emergency
response center is not guaranteed.
Note: Turning Location on will allow the network to detect your position using GPS technology, making
some applications and services easier to use. Turning Location off will disable the GPS location
function for all purposes except 911, but will not hide your general location based on the cell site
serving your call. No application or service may use your location without your request or permission.
GPS-enhanced 911 is not available in all areas.

To enable your BlackBerry device’s Location feature:

1. Click Options (

) > Advanced Options > GPS.

2. Click OK to continue.
3. Click the option next to GPS Services.
4. Click Location ON >

> Save.

Note: For more information about location-based services, such as the BlackBerry® Maps application,
please click Help (

) or go online to see your complete user guide.

Using Your BlackBerry 9330

Location Settings

Using Bluetooth With Your BlackBerry 9330
Turning the Bluetooth Radio On or Off
䊳

Click Manage Connections ( ), and then click the Bluetooth checkbox to turn Bluetooth
on or off. (A checkmark indicates that Bluetooth is enabled; no checkmark indicates that
Bluetooth is disabled.)

Pairing With a Bluetooth-Enabled Device
You must pair your BlackBerry device with a Bluetooth-enabled device before you can
connect to it. For more information about preparing the Bluetooth-enabled device for pairing,
see the documentation that came with the Bluetooth-enabled device.

1. Click Manage Connections (

) > Set Up Bluetooth to display the Bluetooth setup
application.
䡲 If prompted, create a new name for your BlackBerry device.

2. Click Search.
3. Click the name of a Bluetooth-enabled device.
4. If necessary, perform one of the following actions:
If the Bluetooth-enabled device does not have a keyboard (for example, a headset),
type the pairing passkey from the Bluetooth-enabled device’s documentation into your
BlackBerry device.
䡲 If the Bluetooth-enabled device has a keyboard (for example, a laptop computer), type
a pairing passkey of your choosing on both devices.
䡲

Note: Verify that the Bluetooth-enabled device that you want to pair with is in the correct mode for pairing.
The names of the Bluetooth-enabled devices with which you have already paired appear in the list of
paired Bluetooth-enabled devices. They do not appear in the list of Bluetooth-enabled devices that
appears when using the Bluetooth setup application.

Using Your BlackBerry 9330

Install the BlackBerry® Desktop Software on a computer to allow you to perform any of the
following actions:
䢇 Synchronize organizer data such as contacts, calendar entries, tasks, and memos between
your BlackBerry device and your computer.
䢇 Back up and restore BlackBerry device data.
䢇 Transfer files between your BlackBerry device and your computer.
䢇 Add applications to your BlackBerry device.
䢇 Set up and manage email message forwarding or wireless calendar synchronization if
your system administrator has advised you to do so.
®
䢇 Set up and manage email message forwarding using the BlackBerry Desktop Redirector
®
®
to forward email messages from a Microsoft Outlook (Workgroup installation) email
account that resides on a Microsoft Exchange Server version 5.5 or later.
To install the BlackBerry Desktop Software, the following system requirements apply:
®
䢇 Intel -compatible 486 or higher computer that is compliant with USB 1.1 or later.
®
®
䢇 Microsoft Windows XP or later.
䢇 Available USB port.
To install the BlackBerry Desktop Software:
䊳

Visit blackberry.com/desktopsoftware and follow the instructions to download and install
the software.

Note: To find more information about the features of the BlackBerry Desktop Software, click Help >
BlackBerry Desktop Manager help.

Using Your BlackBerry 9330

The BlackBerry Desktop Software

Finding Help With Other Features
䊳

䊳

To access a full list of help topics for your BlackBerry device, click Help (
Home screen.

) from the

To access a list of topics that are associated with the program that you are using, 
press
> Help.
To open the main list of topics for all programs, click Contents from any open Help
screen.

User Guide
The full user guide for your BlackBerry device can be found online at sprint.com/support or at
blackberry.com/go/docs.

Additional Resources
If you use the BlackBerry Desktop Software, on the menu bar, click Help to find the
BlackBerry Desktop Software Online Help and the BlackBerry User Guide.
Note: See the Safety and Product Information Guide included in the box for more information about your
BlackBerry device.

Using Your BlackBerry 9330

With your BlackBerry® device and advanced data services from Sprint, you have access to a
variety of entertaining and useful features – only on the Now NetworkTM.
Advanced Sprint service features include:
⽧

Sprint TV (page 35)

⽧

Sprint Music Plus (page 37)

⽧

GPS Navigation (page 39)

⽧

Additional Sprint Services (page 40)
Note: Sprint data service is not included. Depending on the plan and options selected, additional charges
may apply.

Sprint TV
With Sprint, you can watch live TV on the go right on your BlackBerry device. Accessing your
Sprint TV channels is as easy as using the remote control in your living room. Browse
through the available free channels or subscribe to one of the premium offerings.

1. From the Home screen, click Sports & Entertainment (

) > Sprint TV ( ). (The first time
you use the application, follow the prompts to download it to your BlackBerry device.)
䡲 If prompted, click Yes to grant the application Trusted Application status.

2. Click TV in the left panel and then scroll up or down to select a TV option.
䡲

Featured to see a list of featured channels.

䡲

Recommended to see what’s recommended by Sprint TV.

Using Advanced Sprint Services

Advanced Sprint Services

Using Advanced Sprint Services

䡲

Recently Played to see a list of recently viewed channels.

䡲

All Channels to select from all available channels and categories.

䡲

Live to see a list of live TV options.

䡲

On Demand to see a list of available on demand video and music options.

3. Browse through the available programming and click a clip or channel to view the
program.
Note: The first time you access a channel that requires a subscription, you will be prompted to purchase
access. Select Subscribe to purchase access, or select Preview to see a preview of the selected
channel.
Coverage not available everywhere. Content and lineup subject to change. Select channels also
available for casual usage. Go to sprint.com/tvguide for more information.
Sprint TV can only be viewed using a cellular connection. If your BlackBerry device has an active 
Wi-Fi connection, you will be prompted to disable it before viewing Sprint TV programming.

Tip: In the initial Sprint TV screen, slide your finger left on the trackpad to select the left panel options (TV,
Radio, Favs, and More) and then slide your finger up or down and click the trackpad to select an
option. Once you select an option, the right panel options become active, and you can slide your finger
up or down and click the trackpad to select an option.

For more information, click More and then click Help in the main Sprint TV screen.

Using Advanced Sprint Services

Sprint Music Plus
Advanced Sprint Services

Sprint lets you use your BlackBerry device as a portable personal jukebox. With access to
Sprint Music Plus, you can purchase and download digital music files to play on your
BlackBerry device.

Accessing Sprint Music Plus
You can access Sprint Music Plus right from your BlackBerry device, anywhere on the
Nationwide Sprint Network.

1. From the Home screen, click Sports & Entertainment (

) > Sprint Music Plus (

2. The first time you access the service, follow the onscreen instructions to download the
application.
Note: Use of Sprint Music Plus requires that a microSD card is properly installed in your device. Your
BlackBerry device comes with a microSD card preinstalled. See page 30 for details.

Purchasing and Downloading Music
From the Sprint Music Plus Music Store, you can shop for songs to purchase and download
to your BlackBerry device’s microSD card.

1. From the Home screen, click Sports & Entertainment (

) > Sprint Music Plus (

Music Store.

2. Enter a song or artist in the search field, or browse through options in the Featured, New
Releases, Top Downloads, or Genres pages.

3. Select a song and click on it. (The song information screen is displayed.)
4. Follow the onscreen instructions to preview or purchase the song. Press

at any time

to display the Sprint Music menu.

Using Advanced Sprint Services

Playing Music on Your BlackBerry 9330
Use Sprint Music Plus to play all your downloaded music.

Accessing the Music Player
1. From the Home screen, click Sports & Entertainment (

) > Sprint Music Plus (

> My Library.

2. Click Artists, Albums, Tracks, Genres, or Playlists and click a title to begin playing music.
To pause or resume playing, press the space key.
To skip to the next or previous song, slide your finger right or left across the trackpad.
䡲 To view the current playlist, slide your finger up or down the trackpad. To begin playing
another song, highlight the title and click the trackpad.
䡲 For more options while playing back music, including adding songs to playlists and
turning shuffle and repeat on or off, press
.
䡲
䡲

Note: You can close the music player and continue listening to music while using other features of your
BlackBerry device. Press (
) to exit the music player and display the Home screen. To stop
> More > Exit.
playback, return to the Player screen and press
If you make or receive a phone call while listening to music, playback will pause until the call is over.
Using certain applications, such as the Camera, will stop playback altogether.

Backing Up Your Downloaded Music Files
Sprint recommends you back up your downloaded music files to your computer. Backing up
your files to your computer lets you access the files in case your microSD card is lost or
damaged, or if you install a new microSD card.

1. Connect your BlackBerry® device using the USB sync cable.
2. Use your computer to navigate to the microSD card’s Music folder.
3. Select and copy the music files to a folder on your computer’s hard drive.

Using Advanced Sprint Services

GPS Navigation
Advanced Sprint Services

Sprint Navigation Lite gives you turn-by-turn route directions onscreen.
Tip: For live turn-by-turn instructions both onscreen and over the speakerphone, upgrade to a Sprint
Navigation Premium subscription. Contact Sprint or visit sprint.com/navigation for information and
pricing.

Getting Started With Sprint Navigation
1. From the Home screen, click Sprint Navigation (

).
If prompted, click Yes to grant the application Trusted Application status.
䡲 Follow the instructions to grant appropriate access to the application. (Click View and
then press
> Save.)
䡲

2. The first time you access the service, follow the onscreen instructions to download and
register the application.
After the application is downloaded, click Accept to accept the access agreement.
䡲 Enter your name and email address as prompted.
䡲

Using Sprint Navigation
1. From the Home screen, click Sprint Navigation (

2. Select an option and follow the onscreen instructions to get directions or view maps.
䡲

Drive To lets you enter an address or select from categories such as My Favorites,

䡲

Search lets you search for nearby businesses by name.

䡲

Maps lets you view maps for your current location or for any other location. It uses the

䡲

Share & More provides access to additional services such as Share Address, Refer a

Recent Places, or Businesses to search for turn-by-turn directions.

same categories as Drive To.
Friend, and Preferences.

Using Advanced Sprint Services

䡲

Upgrade to Sprint Navigation Premium lets you easily upgrade from Sprint Navigation

Lite to Sprint Navigation Premium. You can upgrade for a 24-hour period or upgrade
permanently with a monthly subscription.
Note: For more information, visit sprint.com/navigation.

Additional Sprint Services
More advanced services, including NASCAR Sprint Cup Mobile, Sprint Football Live,
Facebook, Pandora, MySpace, and Flickr, are available for use on your BlackBerry device.

1. From the Home screen, click the folder and icon for the feature you want to use, such 
as NASCAR Sprint Cup Mobile or Sprint Football Live. (Some available features may be
found in the Sports & Entertainment
, Social Networking
, or Applications
folder.)

2. The first time you access a feature, follow the prompts to download and set up the
application.

3. Once you’re set up, follow the instructions to take advantage of your Sprint services.
Note: For information about using downloaded applications, visit sprint.com.

Using Advanced Sprint Services

Basics & Shortcuts

BlackBerry 9330 Basics and Shortcuts
Navigating Screens
Lock the BlackBerry® device keyboard

From the Home screen, press and 
hold

Unlock the BlackBerry device keyboard

Press the Play/Pause/Mute button
(
) on top of the device.

Lock the BlackBerry device

With a password set (see page 29),
click Password Lock

Unlock the BlackBerry device

Click Unlock, type your password, and
click the trackpad

Return to the previous screen

Press

Return to the Home screen

Press

Click an item

Highlight the item and then click (press)
the trackpad

Select multiple items

Press and hold
on the trackpad

and slide your finger

Switch between programs

Press and hold
application

and click an

Turn the BlackBerry device on or off

Press and hold

BlackBerry 9330 Basics and Shortcuts

Typing and Editing

Capitalize a letter

Press and hold the letter

Insert a period

Press

Type the alternate character on a key

Press

Insert a symbol

Press
and press the letter key that
appears below the desired symbol

Insert an accented character

Press and hold a letter and slide your
finger left or right across the trackpad

Select text

Press
trackpad

Select characters

Press and hold
on the trackpad

twice
and press the desired key

and slide your finger on the
and slide your finger

Copy selected text

Click the trackpad and click Copy

Cut selected text

Click the trackpad and click Cut

Paste selected text

Click the trackpad and click Paste

Cancel a selection

Press

BlackBerry 9330 Basics and Shortcuts

Fields
Basics & Shortcuts

To change values in a field, highlight the field, click the
trackpad, and click a value.
On an option screen, you can also select an option and
click the trackpad. Click Change Option, and then click a
value.

Menus
To view a menu, press
. If there is more than one
available action for the item, a short menu of available
actions is displayed.

To view more available actions for the selected item, 
press
or click Full Menu.

BlackBerry 9330 Basics and Shortcuts

Status Indicators

Shift mode

sending data

filed message

Number lock mode

receiving data

sent message

Alt mode

Bluetooth® on

message is sending

alarm set

Bluetooth technology
connected

message not sent

missed call count

unopened message

draft message

unopened message
count

opened message

missed call

missed calendar
reminder

message with an
attachment

received call

voicemail message

message is high
priority

placed call

roaming

SMS text message

BlackBerry 9330 Basics and Shortcuts

Battery Status Indicators
Low battery power
Charging

Battery Tips
Try the following tips to help extend your BlackBerry device’s battery life:
䢇 Set the BlackBerry device to turn on and turn off automatically.
䢇 Turn off the connection to a wireless network when you are not in a wireless coverage area.
䢇 Delete the original message when you send a reply.
䢇 Lower the brightness of the backlighting.
䢇 Send messages to multiple contacts using Add To, Add Cc, or Add Bcc.
䢇 Charge your BlackBerry device regularly.
For information about these options, click Help (
online at sprint.com/support.

) or access your complete user guide

Note: Battery life depends on various factors including network configuration, signal strength, features
selected, and customer usage patterns.

BlackBerry 9330 Basics and Shortcuts

Basics & Shortcuts

Full battery power

Wireless Network Coverage
You must be connected to the Nationwide Sprint Network to begin using many of the 
features of your BlackBerry device. To connect to or disconnect from the network, click
Manage Connections (
). Indicators on the Home screen show the wireless coverage level
for the area in which you are using your BlackBerry device.
You can use the phone, send and receive email messages, PIN messages,
and SMS text messages, and use the browser with a high-speed data
connection.
You can use the phone, send and receive email messages, PIN messages,
and SMS text messages, and use the browser.
You can use the phone and send and receive SMS text messages.
You can only make emergency calls.
Your connection to the wireless network is turned off.
You are not in a wireless coverage area

BlackBerry 9330 Basics and Shortcuts




+ network name

You can send and receive email messages and use the browser over a
Wi-Fi connection.




+ network name

Your BlackBerry device is connected to a Wi-Fi network but does not have
access to BlackBerry services over the Wi-Fi connection.



Basics & Shortcuts

Wi-Fi Coverage Indicators

Your connection to a Wi-Fi network is turned on, but you are not in a Wi-Fi
coverage area.

Shortcuts
Your BlackBerry device offers a number of keyboard shortcuts to help make navigating your
device easier and faster.

Phone Shortcuts
Open the phone application screen or
make a phone call

Press

End a call

Press

Turn mute on or off during a call

Press the Play/Pause/Mute button
(
) on the top of yourdevice

Turn speakerphone on or off during a call

Press

Change the volume during a call

Press the volume buttons up or down

BlackBerry 9330 Basics and Shortcuts

Dial a letter in a phone number

Press and hold
letter key

Add an extension to a number

Press
and
extension

Open the contact list

Press and hold

Redial a number

Press

Call voicemail access number

Press and hold

Assign speed dial to a number key

Press and hold an unassigned key and
then select a Contacts entry

and then press the
and then type the

twice

Browser Shortcuts

Open a selected link

Press

Go to a specific Web page

Press

Insert a period in the Web address field

Press

Insert a slash mark (/) in the Web address
field

Press

Go back one page

Press

Exit the browser

Press and hold

Open the bookmark list

Press

Add a bookmark

Press

Go down one page

Press

Go up one page

Press

BlackBerry 9330 Basics and Shortcuts

or click the link

and

Open a selected message

Press

Reply to sender

Press

Reply to all

Press

Forward message

Press

Move to the next unopened message

Press

Move down one screen

Press

Move up one screen

Press

Move to the top of the list

Press

Move to the bottom of the list

Press

Compose a message

Press

Display the phone call log

Press

Basics & Shortcuts

Message List Shortcuts

and

BlackBerry 9330 Basics and Shortcuts

Calendar Shortcuts
Go to the next day, week, or month

Press

Go to the previous day, week, or month

Press

Move the cursor horizontally in week view

Slide your finger left or right across the
trackpad

Move the cursor vertically in month view

Slide your finger up or down the trackpad

and

Note: For the Calendar shortcuts to work in Day view, in the calendar options, set the Enable Quick Entry
field to No.

BlackBerry 9330 Basics and Shortcuts

FAQs

Frequently Asked Questions
Why does my BlackBerry device not turn on?
䢇
䢇

The power might be off. Press and hold
.
The battery might not be charged. See “Charge the Battery” on page 8 for more
information.

Why does my BlackBerry device not charge?
䢇

䢇

A connection might not be complete. Check that all cables and plugs are fully inserted into
ports and power outlets. See “Charge the Battery” on page 8 for more information.
The battery might not be inserted properly. Remove and reinsert the battery. Verify that the
connectors align. See “Insert the Battery” on page 6 for more information.
If you connect your BlackBerry device to your computer to charge (see below), verify that
the computer is turned on. If you connect your BlackBerry device to the computer using a
USB hub, the hub must be self powered to provide enough power to charge your device.

Can I charge my BlackBerry device by connecting it to my computer?

If you have installed the BlackBerry® Desktop Software or the BlackBerry® Device Manager
on your computer, you can connect your BlackBerry device to the computer to charge the
battery.

1. Verify that the computer is turned on.
2. Connect the smaller end of the USB cable to your BlackBerry device.
3. Connect the larger end of the USB cable to an available USB port on your computer.
Note: To find more help with connecting your BlackBerry device to the computer, click Help in 
the BlackBerry Desktop Software to view the BlackBerry Desktop Software Online Help.

Frequently Asked Questions

Why can I not send or receive email messages?

Verify that your BlackBerry device is connected to the Nationwide Sprint Network and that
you are in a wireless coverage area. See “ Connect to the Nationwide Sprint Network” on
page 10 for more information.
Verify that you have set up a supported email account for use with your BlackBerry device.
See “Choosing Your Email Setup Option” on page 13 for more information.
If you are using a personal email account, see the Email Settings Online Help for more
information about email message troubleshooting.
If you continue to be unable to send and receive messages, reset your BlackBerry device by
removing and reinserting the battery.
Note: To find more help with sending and receiving email messages, in the messages list, click the
trackpad. Click Help > Email Messages.

Can I integrate my BlackBerry device with a corporate email account if I do not have access to a
BlackBerry Enterprise Server?

If you use Microsoft Outlook (Workgroup installation) with an email account on a Microsoft
Exchange Server version 5.5 or later and your BlackBerry device does not have access to a
BlackBerry® Enterprise Server, your system administrator might permit you to install the
BlackBerry® Desktop Redirector on your computer to integrate your BlackBerry device with
your supported email account.
To integrate your BlackBerry device with a supported email account using the BlackBerry
Desktop Redirector, when you install the BlackBerry Desktop Software, select BlackBerry
Desktop Redirector as your message redirection option. See “The BlackBerry Desktop
Software” on page 33 for more information about installing the BlackBerry Desktop Software.
Your computer must be on and the BlackBerry Desktop Redirector must be running to send
and receive messages on your BlackBerry device.

Frequently Asked Questions

Can I set up for email using both the BlackBerry Enterprise Server and a personal email address?

If your wireless service permits email setup using more than one service, first complete the
steps in “Using the BlackBerry Enterprise Server Option” on page 16, followed by the steps
in “Creating or Adding an Email Account” on page 14.
FAQs

Contact Sprint Customer Service for more information about availability and the fees that
might be associated with email setup using both BlackBerry Enterprise Server and a
personal email address.
How do I reset my BlackBerry device?

To reset your BlackBerry device hardware and programs, remove and then reinsert the
battery.
How do I clean the screen?

Clean the screen and your BlackBerry device using only a soft dry cloth. Do not use liquid,
aerosol cleaners, or solvents on or near your BlackBerry device. Disconnect any cables from
the computer and unplug any charging accessories from the electrical outlet before
cleaning.
Note: See tthe Safety and Product Information Guide included in the box for more information about
caring for your BlackBerry device.

Where can I buy accessories for my BlackBerry device?

You can buy approved accessories, including batteries and chargers, for your BlackBerry
device at Sprint Stores or online at:
䡲 sprint.com – Click Shop > Accessories.
䡲

shopblackberry.com

Note: Use only those accessories approved by Research In Motion (RIM). Using any accessories not
approved by RIM might invalidate any approval or warranty applicable to your BlackBerry device,
might result in the non-operation of the device, and may be dangerous.

Frequently Asked Questions

Where can I download games and ring tones for my BlackBerry device?

Ring tones are available by clicking Media (
) > Ring Tones >
> Download Ring Tones.
Many third-party vendors offer games, ring tones, and other programs for your BlackBerry
device online. You can download new programs using your BlackBerry® Browser, or
download them using your computer and load them onto your BlackBerry device using the
Application Loader tool of the BlackBerry Desktop Software.
For example, you can visit the following website using the browser on your BlackBerry
device: mobile.blackberry.com.
Why does the screen on my BlackBerry device turn off?

When you do not use your BlackBerry device for a period of time, the screen turns off to
conserve battery power. Press any key to turn the screen on again.

BlackBerry Email – Frequently Asked Questions
How do I change or update the BlackBerry device I want to use with a personal email account?

Your personal email account is associated with your particular BlackBerry device. If you
switch BlackBerry devices, you can log in to the website at sprint.blackberry.com to update the
device PIN that is associated with your personal email account. See “The BlackBerry
Desktop Software” on page 33 for more information. See the Email Settings Online Help or
contact Sprint for more information about changing or updating your BlackBerry device.
Why can I not add a supported email address?

Verify that the email account that is associated with the email address that you want to add
supports POP3 or IMAP4. Contact your email provider for more information about the
address types that you can add. See the Email Settings Online Help for more information
about adding supported email addresses.

Frequently Asked Questions

When you add a supported email account (up to 10) to your BlackBerry device, a link is
established between your Sprint Everything Data account and the email account that is
associated with the email address you have added. This link allows you to send and receive
email messages from your BlackBerry device using the email account that you have added.
Email messages continue to be delivered to the original email account as they were before
you added the email account to your BlackBerry device. You also see email messages from
the account that you have added in the message list on your BlackBerry device. Email
messages that you read, file, or delete on your BlackBerry device should be reflected as
read, filed, or deleted wirelessly in your email account. Changes that you make to email
messages from another access interface are not reflected on your BlackBerry device. If you
have a Microsoft Exchange or IBM Lotus Domino work email account, or an IMAP personal
email account, email messages that you send from the BlackBerry device are copied to the
Sent Items folder in your supported email account. Likewise, email messages that you delete
from the BlackBerry device are copied to the Deleted Items folder.
Note: Depending on your email account type or mail implementation, wireless email reconciliation might
not be available for your BlackBerry device.

To synchronize personal information management (PIM) data such as contacts, tasks, and
appointments, you must install the BlackBerry Desktop Software. See “The BlackBerry
Desktop Software” on page 33 for more information.

Frequently Asked Questions

FAQs

When I add a supported email address, how does it work with my BlackBerry device?

Where Can I Find More Information?
User Guide
The full user guide for your BlackBerry device can be found online at sprint.com/support and
blackberry.com/go/docs.

Help
Help is only a few clicks away on your BlackBerry device. To learn more about how to use
your BlackBerry device, click Help ( ) from the Home screen.
In any menu on your BlackBerry device, press
with the program that you are using.

> Help to see help topics associated

Additional Resources
If you use a personal email account on your BlackBerry device, log in to your account using
a desktop browser. (See “The BlackBerry Desktop Software” on page 33 for more
information.) On the menu bar, click Help to view the Email Settings Online Help.
If you use the BlackBerry Desktop Software, on the menu bar, click Help > BlackBerry
Desktop Manager help.
Note: Your use of third-party products or services shall be governed by and subject to you agreeing to the
terms of separate licenses, if any, for those products or services. Any third-party products or services
that are provided (if applicable) with RIM's products and services are provided “as is.” RIM makes no
representation, warranty or guarantee whatsoever in relation to the third-party products or services and
RIM assumes no liability whatsoever in relation to the third-party products and services even if RIM
has been advised of the possibility of such damages or can anticipate such damages.

For additional BlackBerry device help and troubleshooting information, visit:
blackberry.com/support.

Frequently Asked Questions

Please note these terms may not be the most current version. A current version of the terms
is available at our website or upon request.

Terms and Conditions
Basic Definitions
In this document: (1) “we,” “us,” “our,” “Nextel,” and “Sprint” mean Sprint Solutions, Inc. and its affiliates
doing business as Sprint, Sprint PCS, or Nextel; (2) “you,” “your,” “customer,” and “user” mean an account
holder or user with us; (3) “Device” means any phone, aircard, mobile broadband device, any other device,
accessory or other product we sell to you or that is active on your account with us; and (4) “Service” means
our offers, rate plans, options, wireless services or Devices on your account with us.

The Service Agreement
The Service Agreement (“Agreement”) is a contract under which we provide and you accept our Services.
In addition to these Terms and Conditions of Service (“Ts&Cs”), there are several parts to the Agreement,
including, but not limited to, the Subscriber Agreement you sign or accept, the detailed plan or other
information on Services we provide or refer you to during the sales transaction, and any confirmation
materials we may provide you. It is important that you carefully read all of the terms of the Agreement.

Services Covered By These Ts&Cs & Additional Terms
These Ts&Cs apply to our standard wireless Services and any other Service we offer you that references
these Ts&Cs. If you are a business customer, your Agreement is exclusively governed by the Standard
Terms and Conditions for Communications Service, the Wireless Services Product Annex, and the
applicable Product specific terms posted at http://www.sprint.com/ratesandconditions. Additional terms and
conditions for Equipt for Business customers may be found at http://www.sprint.com/equipt. Rates and
charges are listed in the Service Plans & Rates Guide for business customers and any supplemental

Service Agreement: General Terms and Conditions of Service

Terms and Conditions

Service Agreement: General Terms and
Conditions of Service

materials. Additional terms will apply when you use certain Services, typically those you can access online
(for example, picture/video Services, online forums, etc.). Additional terms will apply to certain Devices and
applications (the terms may come from Sprint or a third party) and will be provided with the Device or prior
to the use of the application, as applicable. Additional terms will also apply if you activate Services as part of
a bundle with another company’s services (for example, cable services, home phone services, etc.). The
additional terms for bundled Services may either modify or replace certain provisions in these Ts&Cs,
including terms relating to activation, invoicing/payment, and disputing charges. Also, a different dispute
resolution provision may apply to services provided by another company (the dispute resolution provisions
in this Agreement still apply to our Services). You will be provided details on any additional terms with your
selection of any bundled Service.

Our Policies
Services are subject to our business policies, practices and procedures (“Policies”). You agree to adhere to
all of our Policies when you use our Services. Our Policies are subject to change at anytime with or without
notice.

When You Accept The Agreement
You must have the legal capacity to accept the Agreement. You accept the Agreement when you do any of
the following: (a) accept the Agreement through any printed, oral, or electronic statement; (b) attempt to or in
any way use the Services; (c) pay for the Services; or (d) open any package or start any program that says
you are accepting the Agreement when doing so. If you don’t want to accept the Agreement, don’t do any
of these things.

Term Commitments & Early Termination Fees
Many of the Services (for example, Device discounts) that we offer require you to maintain certain Services
with us for a minimum term, usually 1 or 2 years (“Term Commitment”). You will be charged a fee (“Early
Termination Fee”) for each line of Service that you terminate early (i.e., prior to satisfying the Term
Commitment) or for each line of Service that we terminate early for good reason (for example, violating
the payment or other terms of the Agreement), but such Early Termination Fee may be prorated based
on your remaining Term Commitment. Early Termination Fees are a part of our rates. Your exact Term
Commitment and Early Termination Fee may vary based on the Services you select and will be disclosed to
you during the sales transaction. Carefully review any Term Commitment and Early Termination Fee
requirements prior to selecting Services. After you have satisfied your Term Commitment, your
Services continue on a month-to-month basis without any Early Termination Fee, unless you agree to
extend your Term Commitment or agree to a new Term Commitment. As explained directly below, there
are instances when you will not be responsible for an Early Termination Fee for terminating Services early.

Service Agreement: General Terms and Conditions of Service

You aren’t responsible for paying an Early Termination Fee when terminating Services: (a) provided on a
month-to-month basis; (b) consistent with our published trial period return policy; or (c) in response to a
materially adverse change we make to the Agreement as described directly below.

Our Right To Change The Agreement & Your Related Rights
We may change any part of the Agreement at any time, including, but not limited to, rates, charges, how
we calculate charges, or your terms of Service. We will provide you notice of material changes, and may
provide you notice of non-material changes, in a manner consistent with this Agreement (see
“Providing Notice To Each Other Under The Agreement” section). If a change we make to the
Agreement is material and has a material adverse effect on Services under your Term Commitment, you
may terminate each line of Service materially affected without incurring an Early Termination Fee only if
you: (a) call us within 30 days after the effective date of the change; and (b) specifically advise us that
you wish to cancel Services because of a material change to the Agreement that we have made. If you
do not cancel Service within 30 days of the change, an Early Termination Fee will apply if you terminate
Services before the end of any applicable Term Commitment.

Our Right To Suspend Or Terminate Services
We can, without notice, suspend or terminate any Service at any time for any reason, including, but not
limited to: (a) late payment; (b) exceeding an Account Spending Limit; (c) harassing/threatening/abusing/
offending our employees or agents; (d) providing false information; (e) interfering with our operations; (f)
using/suspicion of using Services in any manner restricted by or inconsistent with the Agreement; (g)
breaching the Agreement or failing to follow our Policies; (h) providing false, inaccurate, dated or
unverifiable identification or credit information, or becoming insolvent or bankrupt; (i) modifying a Device
from its manufacturer specifications; (j) failing to use our Services for an extended period of time; (k) failing
to maintain an active Device in connection with the Service; or (l) if we believe the action protects our
interests, any customer’s interests or our network.

Your Ability To Change Services & When Changes Are Effective
The account holder can typically change Services upon request. In some instances, changes may be
conditioned on payment of an Early Termination Fee or certain other charges, or they may require a new
Term Commitment. Changes to Services are usually effective at the start of the next full invoicing cycle. If the
changes take place sooner, your invoice may reflect pro-rated charges for your old and new Services. We
may, but are not obligated to, provide you the opportunity to authorize someone else to make changes to
your Services, which will include the authority to make changes that will extend your Term Commitment.

Service Agreement: General Terms and Conditions of Service

Terms and Conditions

When You Don’t Have To Pay An Early Termination Fee

You are responsible for any changes to your Services made by a person you authorize and those changes
will be treated as modifications to this Agreement.

Your Right To Terminate Services
You can terminate Services at any time by calling us and requesting that we deactivate all Services. In
addition, if you return or provide your Device to Sprint and fail to either deactivate service on the Device or
activate another Device in connection with your Service, we reserve the right to terminate your Service, and
if you are subject to a Term Commitment, you may be charged all or part of an Early Termination Fee. You
are responsible for all charges billed or incurred prior to deactivation. If Services are terminated before the
end of your invoicing cycle, we won’t prorate charges to the date of termination and you won’t receive a
credit or refund for any unused Services. Except as provided above, you must also pay us an Early
Termination Fee for each line of Service that you terminate early.

Credit Checks & Credit Information
We agree to provide you Services on the condition you have and maintain satisfactory credit according to
our standards and policies. You agree to provide information we may request or complete any applications
we may provide you to facilitate our review. We rely on the credit information you furnish, credit bureau
reports or other data available from commercial credit reference services, and other information (such as
payment history with us) to determine whether to provide or continue to provide you Services. The Services
we offer you can vary based on your credit history. We may at any time, based on your credit history,
withdraw or change Services, or place limits or conditions on the use of our Services. You agree to provide
us updated credit information upon request. We may provide your payment history and other account
billing/charge information to any credit reporting agency or industry clearinghouse.

Account Spending Limits (“ASL”)
An ASL is a temporary or permanent limit (typically based on credit history, payment history, or to prevent
fraud) we place on the amount of unpaid charges you can accumulate on your account, regardless of
when payment on those charges is due. We reserve the right to determine which charges count towards an
ASL. If you have an ASL, we may suspend your Services without prior notice if your account balance
reaches the ASL, even if your account is not past due. We may impose or increase an ASL at any time with
notice. An ASL is for our benefit only and should not be relied on by you to manage usage.

Deposits & Returning Deposits
We may at any time require a deposit, as a guarantee of payment, for you to establish or maintain Service
(“Deposit”). By providing us a Deposit, you grant us a security interest for all current or future amounts owed
to us. We may change the Deposit at any time with notice. You can’t use a Deposit to make or delay

Service Agreement: General Terms and Conditions of Service

Restrictions On Using Services
You can’t use our Services: (a) in a way that could cause damage or adversely affect any of our other
customers or our reputation, network, property or Services; or (b) in any way prohibited by the terms of our
Services, the Agreement or our Policies. You cannot in any manner resell the Services to another party. See
our Acceptable Use Policy and Visitor Agreement, which is available on our website, for additional
restrictions on the use of our Services.

Your Device, Number & E-mail Address; Caller ID
We don’t manufacture any Device we might sell to you or that is associated with our Services, and we aren’t
responsible for any defects, acts or omissions of the manufacturer. The only warranties on your Device are
the limited warranties given to you by the manufacturer directly or that we pass through. Your Device is
designed to be activated on the Sprint network and in other coverage areas we make available to you. As
programmed, it will not accept wireless service from another carrier. Except for any legal right you may have
to port/transfer your phone number to another carrier, you have no and cannot gain any (for example,
through publication, use, etc.) proprietary, ownership or other rights to any phone number, identification
number, e-mail address or other identifier we assign to you, your Device or your account. We’ll notify you if
we decide to change or reassign them. Your CDMA Sprint PCS phone has a software programming lock
that protects certain of the handset’s operating parameters against unauthorized reprogramming. If you
wish to obtain the software program lock code for your CDMA Sprint PCS phone, please visit Sprint.com or
call 1-888-211-4727 for information and eligibility requirements.

Porting/Transferring Phone Numbers
We don’t guarantee that number transfers to or from us will be successful. If you authorize another carrier to
transfer a number away from us, that is considered a request by you to us to terminate all of the Services
associated with that number. You’re responsible for all charges billed or incurred prior to deactivation
and for any applicable Early Termination Fees.

Service Agreement: General Terms and Conditions of Service

Terms and Conditions

payments. The Deposit, the length of time we hold the Deposit, and changes to the Deposit are determined
based on your credit history, payment history and other factors. Unless prohibited by law, we may mix
Deposits with our other funds and it won’t earn interest and we reserve the right to return the Deposit as a
credit on your invoice at anytime. If your Services are terminated for any reason, we may keep and apply
your Deposit to any outstanding charges. We’ll send any remaining portion of the Deposit to your last
known address within 90 days after your final invoice – if it is returned to us, we will forward it on to the
appropriate state authorities to the extent required by law.

Coverage; Where Your Device Will Work
Our coverage maps are available at our stores and on our website. The specific network coverage you get
will depend on the radio transmissions your Device can pick up and Services you’ve chosen. Our coverage
maps provide high level estimates of our coverage areas when using Services outdoors under optimal
conditions. Coverage isn’t available everywhere and Service speeds are not guaranteed. Service
speeds may depend on the Service purchased. Actual speeds will vary. Estimating wireless coverage,
signal strength, and Service speed is not an exact science. There are gaps in coverage within our
estimated coverage areas that, along with other factors both within and beyond our control (network
problems, network or Internet congestion, software, signal strength, your Device, structures, buildings,
weather, geography, topography, server speeds of the websites you access, etc.), may result in dropped
and blocked connections, slower Service speeds, or otherwise impact the quality of Service. Services
that rely on location information, such as E911 and GPS navigation, depend on your Device’s ability to
acquire satellite signals (typically not available indoors) and network coverage. While your Device is
receiving a software update, you may be unable to use your Device in any manner until the software update
is complete.

Roaming
The term “roaming” typically refers to coverage on another carrier’s network that we may make available to
you based on our agreements with other carriers. These agreements may change from time to time and
roaming coverage is subject to change. Your ability to receive roaming coverage depends on the radio
transmissions your Device can pick up and the availability of roaming coverage. We make no guaranty that
roaming coverage will be available. Roaming coverage may exist both within and outside our network
coverage areas. Your Device will generally indicate when you’re roaming. Depending on your Services,
separate charges or limits on the amount of minutes used while roaming may apply. Certain Services may
not be available or work the same when roaming (including data Services, voicemail, call waiting, etc.).

About Data Services & Content
Our data Services and your Device may allow you to access the internet, text, pictures, video, games,
graphics, music, email, applications, sound and other materials (“Data Content”) or send Data Content
elsewhere. Some Data Content is available from us or our vendors, while other Data Content can be
accessed from others (third party websites, games, ringers, etc.). We make absolutely no guarantees about
the Data Content you access on your Device. Data Content may be: (1) unsuitable for children/minors;
(2) unreliable or inaccurate; or (3) offensive, indecent or objectionable. You’re solely responsible for
evaluating the Data Content accessed by you or anyone on your account. We strongly recommend you
monitor data usage by children/minors. Data Content from third parties may also harm your Device or its
software. To protect our network, Services, or for other reasons, we may place restrictions on accessing

Service Agreement: General Terms and Conditions of Service

Specific Terms & Restrictions On Using Data Services
In addition to the rules for using all of our other Services, unless we identify the Service or Device you have
selected as specifically intended for that purpose (for example, wireless routers, Data Link, etc.), you can’t
use our data Services: (1) with server devices or host computer applications, or other systems that drive
continuous heavy traffic or data sessions; (2) as a substitute or backup for private lines or frame relay
connections; or (3) for any other unintended use as we determine in our sole discretion. We reserve the
right to limit, suspend or constrain any heavy, continuous data usage that adversely impacts our network
performance or hinders access to our network. If your Services include web or data access, you also can’t
use your Device as a modem for computers or other equipment, unless we identify the Service or Device
you have selected as specifically intended for that purpose (for example, with “phone as modem” plans,
Sprint Mobile Broadband card plans, wireless router plans, etc.).

Activation & Miscellaneous Charges
Based on our Policies, we may charge activation, prepayment, reactivation, program or other fees to
establish or maintain Services. Certain transactions may also be subject to a charge (for example,
convenience payment, changing phone numbers, handset upgrades, etc.). You will be provided notice of
these types of fees before we complete the requested transaction.

Account & Service Charges
You are responsible for all charges associated with your account and the Services on your account, no
matter who adds or uses the Services. Charges include, but are not limited to, the monthly recurring
charges, usage charges, charges for additional services, taxes, surcharges and fees associated with your
Services. These charges are described or referred to during the sales transaction, in our marketing
materials, and in confirmation materials we may send to you. Depending on your Services, charges for
additional services may include operator and directory assistance, voicemail, call forwarding, data calls,
texts and web access. If you (the account holder) allow end users to access or use your Devices, you
authorize end users to access, download and use Services. For Services offered on a per-day basis, you
will generally be charged for use before or at the time of use. In certain instances, we may charge at some
point after you use the Services. Services offered on a per-day basis end 24 hours after Service is initiated.

Service Agreement: General Terms and Conditions of Service

Terms and Conditions

certain Data Content (such as certain websites, applications, etc.), impose separate charges, limit
throughput or the amount of data you can transfer, or otherwise limit or terminate Services. If we provide you
storage for Data Content you have purchased, we may delete the Data Content with notice or place
restrictions/limits on the use of storage areas. You may not be able to make or receive voice calls while
using data Services. Data Content provided by our vendors or third parties is subject to cancellation or
termination at any time without notice to you and you may not receive a refund for any unused portion of the
Data Content.

You may have the opportunity to purchase Services on a subscription basis where we assess “subscription
charges” – charges that allow you access to the Services and/or provide you a certain amount of use of the
Services for a defined period of time. Depending on your Service, certain types of subscription charges may
be assessed automatically upon activation and automatically assessed for subsequent subscription
periods. Subscription services offered on a recurring basis do not end until terminated by you or us.
Subscription charges for recurring Services occur at the beginning of each bill cycle. Information regarding
your bill cycle for subscription Services will be provided when you order the Services.

How We Calculate Your Charges For Billing Purposes
Regular Voice Calls: We round up partial minutes of use to the next full minute. Time starts when you press
“Talk” or your Device connects to the network and stops when you press “End” or the network connection
otherwise breaks. You’re charged for all calls that connect, even to answering machines. You won’t be
charged for unanswered calls or if you get a busy signal. For incoming calls answered, you’re charged from
the time shortly before the Device starts ringing until you press END or the network connection otherwise
breaks. If charges vary depending on the time of day that you place or receive calls (for example, Nights
and Weekend plans), you’re charged for the entire call based on the rate that applies to the time period in
which the call starts.
Walkie-Talkie Charges: Charges for walkie-talkie calls are billed to the person who starts the call and
calculated by multiplying the duration of the call by the applicable rate and number of participants. You’re
charged at least 6 seconds of airtime for each call you start; subsequent communications in the same call
are rounded up to and billed to the next second. Time begins when you press any button to start a walkietalkie call and ends approximately 6 seconds after completion of a communication to which no participant
responds – subsequent walkie-talkie communications are considered new calls. Depending on your plan,
nationwide, international or group walkie-talkie calls may use the local walkie-talkie minutes in your plan
and result in additional charges. Responses to call alert transmissions are treated as new walkie-talkie
transmissions even when responding within 6 seconds of receiving the alert. Walkie-talkie billing methods
are subject to change as we introduce new walkie-talkie Services.
Data Usage: Unless we specifically tell you otherwise, data usage is measured in bytes, kilobytes,
megabytes, and gigabytes – not in minutes/time. 1024 bytes equals 1 kilobyte (“KB”), 1024 KB equals 1
megabyte (MB), and 1024 MB equals 1 gigabyte. Bytes are rounded up to kilobytes, so you will be charged
at least 1 KB for each data usage session (“data session”). Rounding occurs at the end of each data
session, and sometimes during a data session. Depending on your data Services, usage may be charged
against an allowance or on a fixed price per KB, and you may be subject to limitations on the amount of
data usage. If you are charged on a fixed price per KB, any fractional cents will be rounded up to the next
cent. You are charged for all data directed to your Device’s internet address, including data sessions you
did not initiate and for incomplete transfers. As long as your Device is connected to our data network, you
may incur data charges. Examples of data you will be charged for includes the size of a requested file or

Service Agreement: General Terms and Conditions of Service

Your Bill
Your bill provides you notice of your charges. It reflects monthly recurring charges (usually billed one bill
cycle in advance) and usage/transaction specific charges (usually billed in the bill cycle in which they’re
incurred). Some usage charges, such as those that depend on usage information from a third party, may be
billed in subsequent bill cycles and result in higher than expected charges for that month. Bill cycles and
dates may change from time to time. Your bill may also include other important notices (for example,
changes to this Agreement, to your Service, legal notices, etc.). Your paper bill may not include itemized
billing detail. More specific billing information is available online. Paper bills with itemized detail may be
subject to an additional charge. Unless prohibited by law, other charges (for example, data Services or
taxes and surcharges) will not include itemized detail but will be listed as total charges for a category. If you
choose internet billing, you will not receive paper bills.

Your Payments; Late Fees
Payment is due in full as stated on your bill. If we do not receive payment in full by the date specified on
your bill, a late payment charge, which may be charged at the highest rate permissible by law, may be
applied to the total unpaid balance. We may also charge you any costs we pay to a collection agency to
collect unpaid balances from you. If we bill you for amounts on behalf of a third party, payments received
are first applied to our charges. You may be charged additional fees for certain methods of payment. We
may charge you, up to the highest amount permitted by law, for returned checks or other payments paid by
you and denied for any reason by a financial institution. Acceptance of payments (even if marked “paid in
full”) does not waive our right to collect all amounts that you owe us. We may restrict your payment methods
to cashier’s check, money order, or other similar secure form of payment at any time for good reason.

Taxes & Government Fees
You agree to pay all federal, state and local taxes, fees and other assessments that we’re required by law to
collect and remit to the government on the Services we provide to you. These charges may change from
time to time without advance notice. If you’re claiming any tax exemption, you must provide us with a valid
exemption certificate. Tax exemptions generally won’t be applied retroactively.

Service Agreement: General Terms and Conditions of Service

Terms and Conditions

Data Content (game, ringer, etc.), web page graphics (logos, pictures, banners, advertisement, etc.),
additional data used in accessing, transporting and routing the file on our network, data from partial or
interrupted downloads, re-sent data, and data associated with unsuccessful attempts to reach websites or
use applications. These data charges are in addition to any charges for the Data Content itself (game,
ringer, etc.). Data used and charged to you will vary widely, even between identical actions or data sessions.
Estimates of data usage – for example, the size of downloadable files – are not reliable predictors of actual
usage. Your bill won’t separately list the number of KB attributed to a specific action/data session.

Surcharges
You agree to pay all surcharges (“Surcharges”), which may include, but are not limited to: Federal Universal
Service, various regulatory charges, Sprint administrative charges, gross receipts charges, and charges for
the costs we incur in complying with governmental programs. Surcharges are not taxes and are not
required by law. They are rates we choose to collect from you and are kept by us in whole or in part. The
number and type of Surcharges may vary depending upon the location of the billing address of the
Device and can change over time. We determine the rate for these charges and these amounts are
subject to change as are the components used to calculate these amounts. We will provide you notice of
any changes to Surcharges in a manner consistent with this Agreement (see “Providing Notice To Each
Other Under The Agreement” section). However, since some Surcharges are based on amounts set by the
government or based on government formulas, it will not always be possible to provide advance notice of
new Surcharges or changes in the amount of existing Surcharges. Information on Surcharges is provided
during the sales transaction and is available on our website.

Disputing Charges - You Must Still Pay Undisputed Charges
Any dispute to a charge on your bill must be made within 60 days of the date of the bill that initially contained the
charge. Disputes can only be made by calling or writing us as directed on your invoice or elsewhere. You accept
all charges not properly disputed within the above time period – undisputed charges must still be paid as stated
on your bill.

Protecting Our Network & Services
We can take any action to: (1) protect our network, our rights and interests, or the rights of others; or (2)
optimize or improve the overall use of our network and Services. Some of these actions may interrupt or
prevent legitimate communications and usage – for example, message filtering/blocking software to
prevent SPAM or viruses, limiting throughput, limiting access to certain websites, applications or other Data
Content, prohibitions on unintended uses (for example, use as a dedicated line, or use as a monitoring
service), etc. For additional information on what we do to protect our customers, network, Services and
equipment, see our Acceptable Use Policy and Visitor Agreement at our website.

Your Privacy
Our Privacy Policy is available on our website. To review the policy, visit www.sprint.com/legal/privacy.html.
This policy may change from time to time, so review it with regularity and care.
Call Monitoring: To ensure the quality of our Services and for other lawful purposes, we may monitor or
record calls between us (for example, your conversations with our customer service or sales departments).

Service Agreement: General Terms and Conditions of Service

CPNI: As we provide telecommunications products and Services to you (the account holder), we develop
information about the quantity, technical configuration, type and destination of telecommunications
products and Services you use, as well as some other information found on your bill (“CPNI”). Under
federal law, you have the right, and we have a duty, to protect the confidentiality of your CPNI. For example,
we implement safeguards that are designed to protect your CPNI, including authentication procedures
when you contact us. For some accounts with a dedicated Sprint representative, we may rely on
contacting your pre-established point of contact as the standard authentication measure.
Third-Party Applications: If you use a third-party application, the application may access, collect, use, or
disclose your personal information or require Sprint to disclose your information, including location
information (when applicable), to the application provider or some other third party. If you access, use, or
authorize third-party applications through the Services, you agree and authorize Sprint to provide
information related to your use of the Services or the application(s). You understand that your use of thirdparty applications is subject to the third party’s terms and conditions and policies, including its privacy
policy.
Information on Devices: Your Device may contain sensitive or personal information. Sprint is not
responsible for any information on your Device, including sensitive or personal information. If possible, you
should remove or otherwise safeguard any sensitive or personal information when your Device is out of
your possession or control, including, but not limited to, relinquishing, exchanging, returning, or recycling
your Device. By submitting your Device to us, you agree that our employees, contractors, or vendors may
access all of the information on your Device.

Location Based Services
Our network generally knows the location of your Device when it is outdoors and/or turned on. By using
various technologies to locate your Device, we can provide enhanced emergency 911 services, and
optional location-sensitive services provided by us or a third party. Network coverage or environmental
factors (such as structures, buildings, weather, geography, landscape, and topography) can significantly
impact the ability to access your Device’s location information and use of location-sensitive services.

Service Agreement: General Terms and Conditions of Service

Terms and Conditions

Authentication and Contact: You (the account holder) may password protect your account information by
establishing a personal identification number (“PIN”). You may also set a backup security question and
answer in the event you forget your PIN. You agree to protect your PIN, passwords and other account
access credentials like your backup security question from loss or disclosure. You further agree that Sprint
may, in our sole discretion, treat any person who presents your credentials for account access as you or an
authorized user on the account for disclosure of information or changes in Service. You agree that we may
contact you for Service related reasons through the contact information you provide, through the Services
or Devices to which you subscribe or through other available means, including text message, email, fax,
recorded message, mobile, residential or business phone, or mail.

You agree that any authorized user may access, use or authorize Sprint or third-party location-sensitive
applications through the Services. You understand that your use of such location-sensitive applications is
subject to the application’s terms and conditions and policies, including its privacy policy. If you activate
location-sensitive services for devices used by other authorized users, you agree to inform the authorized
user(s) of the terms of use for location-sensitive applications and that the Device may be located. For
additional information on location-sensitive services, see our Privacy Policy at our website.

911 Or Other Emergency Calls
Public Safety Officials advise that when making 911 or other emergency calls, you should always be
prepared to provide your location information. Unlike traditional wireline phones, depending on a number
of factors (for example, whether your Device is GPS enabled, where you are, whether local emergency
service providers have upgraded their equipment, etc.), 911 operators may not know your phone number,
your location or the location of your Device. In certain circumstances, an emergency call may be routed to a
state patrol dispatcher or alternative location set by local emergency service providers. Enhanced 911
service (“E911”), where enabled by local emergency authorities, uses GPS technology to provide location
information. Even when available, however, E911 does not always provide accurate location information. If
your Device is indoors or for some other reason cannot acquire a satellite signal, you may not be located.
Some Devices have a safety feature that prevents use of the keypad after dialing 911 – you should follow
voice prompts when interacting with emergency service providers employing IVR systems to screen calls.

If Your Device Is Lost or Stolen
Call us immediately if your Device is lost or stolen because you may be responsible for usage charges
before you notify us of the alleged loss or theft. A lost or stolen Device does not reduce or remove your
Term Commitment. You will remain liable for any monthly recurring charges associated with the Service
on your Device after you notify us of the alleged loss or theft. You agree to cooperate if we choose to
investigate the matter (provide facts, sworn statements, etc.). We may not waive any Early Termination Fees
if you choose to terminate Services as a result of loss or theft of your Device.

Disclaimer of Warranties
WE MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING (TO THE
EXTENT ALLOWED BY LAW) ANY IMPLIED WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT
OR FITNESS FOR A PARTICULAR PURPOSE CONCERNING YOUR SERVICES (INCLUDING YOUR
DEVICE). WE DON’T PROMISE UNINTERRUPTED OR ERROR-FREE SERVICES AND DON’T AUTHORIZE
ANYONE TO MAKE WARRANTIES ON OUR BEHALF.

Service Agreement: General Terms and Conditions of Service

You agree that neither we nor our vendors, suppliers or licensors are responsible for any damages resulting
from: (a) anything done or not done by someone else; (b) providing or failing to provide Services, including,
but not limited to, deficiencies or problems with a Device or network coverage (for example, dropped,
blocked, interrupted Services, etc.); (c) traffic or other accidents, or any health-related claims relating to our
Services; (d) Data Content or information accessed while using our Services; (e) an interruption or failure in
accessing or attempting to access emergency services from a Device, including through 911, Enhanced
911 or otherwise; (f) interrupted, failed, or inaccurate location information services, (g) information or
communication that is blocked by a spam filter, (h) damage to your Device or any computer or equipment
connected to your Device, or damage to or loss of any information stored on your Device, computer,
equipment, or Sprint storage space from your use of the Services or from viruses, worms, or downloads of
malicious content, materials, data, text, images, video or audio; or (i) things beyond our control, including
acts of God (for example, weather-related phenomena, fire, earthquake, hurricane, etc.), riot, strike, war,
terrorism or government orders or acts. You should implement appropriate safeguards to secure your
Device, computer or equipment and to back-up your information stored on each.

You Agree Our Liability Is Limited - No Consequential Damages.
TO THE EXTENT ALLOWED BY LAW, OUR LIABILITY FOR MONETARY DAMAGES FOR ANY CLAIMS YOU
MAY HAVE AGAINST US IS LIMITED TO NO MORE THAN THE PROPORTIONATE AMOUNT OF THE
SERVICE CHARGES ATTRIBUTABLE TO THE AFFECTED PERIOD. UNDER NO CIRCUMSTANCES ARE WE
LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OF ANY NATURE
WHATSOEVER ARISING OUT OF OR RELATED TO PROVIDING OR FAILING TO PROVIDE SERVICES IN
CONNECTION WITH A DEVICE, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF BUSINESS,
OR COST OF REPLACEMENT PRODUCTS AND SERVICES.

DISPUTE RESOLUTION
We Agree To First Contact Each Other With Any Disputes
We each agree to first contact each other with any disputes and provide a written description of the
problem, all relevant documents/information and the proposed resolution. We agree to contact each other
as described in the Providing Notice to Each Other Under The Agreement section of the Ts&Cs.

Instead Of Suing In Court, We Each Agree To Arbitrate Disputes
We each agree to finally settle all disputes (as defined and subject to any specific exceptions below) only by
arbitration. In arbitration, there’s no judge or jury and review is limited. However, just as a court would, the
arbitrator must honor the terms and limitations in the Agreement and can award the same damages and

Service Agreement: General Terms and Conditions of Service

Terms and Conditions

You Agree We Are Not Responsible For Certain Problems

relief, including any attorney’s fees authorized by law. The arbitrator’s decision and award is final and
binding, with some exceptions under the Federal Arbitration Act (“FAA”), and judgment on the award may
be entered in any court with jurisdiction. We each also agree as follows:
(1) “Disputes” are any claims or controversies against each other related in any way to our Services
or the Agreement, including, but not limited to, coverage, Devices, privacy, or advertising, even if it
arises after Services have terminated – this includes claims you bring against our employees, agents,
affiliates or other representatives, or that we bring against you.
(2) If either of us wants to arbitrate a dispute, we agree to send written notice to the other providing a
description of the dispute, previous efforts to resolve the dispute, all supporting documents/information,
and the proposed resolution. Notice to you will be sent as described in the Providing Notice to Each
Other Under The Agreement section of the Ts&Cs and notice to us will be sent to: General Counsel;
Arbitration Office; 2001 Edmund Halley Drive VARESP0513-502; Reston, Virginia 20191. We agree to
make attempts to resolve the dispute. If we cannot resolve the dispute within forty-five (45) days of receipt
of the notice to arbitrate, then we may submit the dispute to formal arbitration.
(3) The FAA applies to this Agreement and arbitration provision. We each agree the FAA’s provisions, not
state law, govern all questions of whether a dispute is subject to arbitration.
(4) Unless we each agree otherwise, the Arbitration will be conducted by a single neutral arbitrator and
will take place in the county of the last billing address of the Device. We will agree on the arbitrator, and
if we cannot agree, then the arbitrator will be appointed by the court as provided by the FAA.
(5) The arbitration will be governed by the arbitration rules selected by the Arbitrator. The federal or state
law that applies to the Agreement will also apply during the arbitration.
(6) We each agree not to pursue arbitration on a classwide basis. We each agree that any arbitration
will be solely between you and us (not brought on behalf of or together with another individual’s
claim). If for any reason any court or arbitrator holds that this restriction is unconscionable or
unenforceable, then our agreement to arbitrate doesn’t apply and the dispute must be brought in
court.
(7) We each are responsible for our respective costs relating to counsel, experts, and witnesses, as well
as any other costs relating to the arbitration. However, we will cover any arbitration administrative or filing
fees above: (a) $25 if you are seeking less than $1,000 from us; or (b) the equivalent court filing fees for
a court action in the appropriate jurisdiction if you are seeking $1,000 or more from us.

Exceptions To Our Agreement To Arbitrate Disputes
Either of us may bring qualifying claims in small claims court. In addition, this arbitration provision does not
prevent you from filing your dispute with any federal, state or local government agency that can, if the law
allows, seek relief against us on your behalf.

Service Agreement: General Terms and Conditions of Service

TO THE EXTENT ALLOWED BY LAW, WE EACH WAIVE ANY RIGHT TO PURSUE DISPUTES ON A
CLASSWIDE BASIS; THAT IS, TO EITHER JOIN A CLAIM WITH THE CLAIM OF ANY OTHER PERSON OR
ENTITY, OR ASSERT A CLAIM IN A REPRESENTATIVE CAPACITY ON BEHALF OF ANYONE ELSE IN ANY
LAWSUIT, ARBITRATION OR OTHER PROCEEDING.

No Trial By Jury
TO THE EXTENT ALLOWED BY LAW, WE EACH WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY LAWSUIT,
ARBITRATION OR OTHER PROCEEDING.

Indemnification
You agree to indemnify, defend and hold us harmless from any claims arising out of your actions, including,
but not limited to, your use of the Service and any information you submit, post, transmit or make available
via the Service, failing to provide appropriate notices regarding location-sensitive services (see “Location
Based Services” section), failure to safeguard your passwords, backup question to your shared secret
question or other account information, or violating this Agreement or any policy referenced in this
Agreement, any applicable law or regulation or the rights of any third party.

Providing Notice To Each Other Under The Agreement
Except as the Agreement specifically provides otherwise, you must provide us notice by calling or writing us
as instructed on your invoice. We will provide you notice through one or more of the following: in your bill,
correspondence to your last known billing address, to any fax number or e-mail address you’ve provided
us, by calling you on your Device or any other phone number you’ve provided us, by voice message on
your Device or any other phone number you’ve provided us, or by text message on your Device.

Service Agreement: General Terms and Conditions of Service

Terms and Conditions

No Class Actions

Other Important Terms
Subject to federal law or unless the Agreement specifically provides otherwise, this Agreement is
governed solely by the laws of the state encompassing the billing address of the Device, without regard to
the conflicts of law rules of that state. If either of us waives or doesn’t enforce a requirement under this
Agreement in an instance, we don’t waive our right to later enforce that requirement. Except as the
Agreement specifically provides otherwise, if any part of the Agreement is held invalid or unenforceable,
the rest of this Agreement remains in full force and effect. This Agreement isn’t for the benefit of any 3rd
party except our corporate parents, affiliates, subsidiaries, agents, and predecessors and successors in
interest. You can’t assign the Agreement or any of your rights or duties under it. We can assign the
Agreement. You cannot in any manner resell the Services to another party. The Agreement and the
documents it incorporates make up the entire agreement between us and replaces all prior written or
spoken agreements – you can’t rely on any contradictory documents or statements by sales or service
representatives. The rights, obligations and commitments in the Agreement that, by their nature, would
logically continue beyond the termination of Services (including, but not limited to, those relating to billing,
payment, 911, dispute resolution, no class action, no jury trial), survive termination of Services.

Service Agreement: General Terms and Conditions of Service

Legal Notice

Legal Notice
©2010 Sprint. SPRINT and the logo are trademarks of Sprint. 
©2010 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, and
related trademarks, names and logos are the property of Research In Motion Limited and are registered
and/or used in the U.S. and countries around the world. Used under license from Research In Motion
Limited.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks is
under license. IBM, Lotus, Domino, and Lotus Notes are trademarks of International Business Machines
Corporation. Intel is a trademark of Intel Corporation. Microsoft, Outlook, and Windows are trademarks of
Microsoft Corporation. Novell and GroupWise are trademarks of Novell, Inc. Wi-Fi® is a trademark of the 
Wi-Fi® Alliance. All other brands, product names, company names, trademarks, and service marks are the
properties of their respective owners.
Portions of the BlackBerry® Device Software are copyright © 2007 The FreeType Project (www.freetype.org).
All rights reserved.
The BlackBerry® device and/or associated software are protected by copyright, international treaties, and
various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694;
6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various
countries around the world. Visit www.rim.com/patents for a listing of RIM (as hereinafter defined) patents.
Use only those accessories approved by Research In Motion (RIM). Using any accessories not approved
by RIM for use with your BlackBerry device may invalidate any approval or warranty applicable to your
BlackBerry device, might result in the non-operation of your BlackBerry device, and may be dangerous.
This document is provided “as is” and Research In Motion Limited and its affiliated companies (“RIM”)
assume no responsibility for any typographical, technical, or other inaccuracies in this document. In order
to protect RIM proprietary and confidential information and/or trade secrets, this document may describe
some aspects of RIM technology in generalized terms. RIM reserves the right to periodically change
information that is contained in this document; however, RIM makes no commitment to provide any such
changes, updates, enhancements, or other additions to this document to you in a timely manner or at all.
RIM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS, OR COVENANTS, EITHER EXPRESS
OR IMPLIED (INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR
CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY,

Legal Notice

DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY
SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN
CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS DIRECTORS,
OFFICERS, EMPLOYEES, OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES
WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL,
EXEMPLARY, OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS,
LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED
SAVINGS.
This document might contain references to third-party sources of information, hardware or software,
products or services and/or third-party websites (collectively the “Third-Party Information”). RIM does not
control, and is not responsible for, any Third-Party Information, including, without limitation the content,
accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any
other aspect of Third-Party Information. The inclusion of Third-Party Information in this document does not
imply endorsement by RIM of the Third-Party Information or the third party in any way. Installation and use
of Third-Party Information with RIM's products and services may require one or more patent, trademark, or
copyright licenses in order to avoid infringement of the intellectual property rights of others. Any dealings
with Third-Party Information, including, without limitation, compliance with applicable licenses and terms
and conditions, are solely between you and the third party. You are solely responsible for determining
whether such third-party licenses are required and are responsible for acquiring any such licenses relating
to Third-Party Information. To the extent that such intellectual property licenses may be required, RIM
expressly recommends that you do not install or use Third-Party Information until all such applicable
licenses have been acquired by you or on your behalf. Your use of Third-Party Information shall be
governed by and subject to you agreeing to the terms of the Third-Party Information licenses. Any ThirdParty Information that is provided with RIM's products and services is provided “as is.” RIM makes no
representation, warranty or guarantee whatsoever in relation to the Third-Party Information and RIM
assumes no liability whatsoever in relation to the Third-Party Information even if RIM has been advised of
the possibility of such damages or can anticipate such damages.
MAT-34172-001
PRINTSPEC-024

Legal Notice

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BlackBerry 9330_Basics Black Berry Curve 3G 9330 Manual

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