Boiler Mate CP Manual

User Manual: BoilerMate CP Manual

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BoilerMate CP

Mains pressure hot water thermal store for use with central plant boilers

Design, Installation & Servicing Instructions

Models covered in this manual
BoilerMate CP 120
BoilerMate CP 150
BoilerMate CP 180
BoilerMate CP 220

ISSUE 4: FEBRUARY 2016
Section
DESIGN
Introduction
Technical Data
System Details

3
5
9

INSTALLATION
Site Requirements
Installation
Commissioning
Installation Review

13
14
20
21

SERVICING
Annual Service
Changing Components
Short Parts List
Fault Finding

22
22
23
24

ADDENDIX
Addendix A
Addendix B
Addendix C

30
31
32

Notes

Terms & Conditions

BENCHMARK
Commissioning Checklist
Service Record

Benchmark places responsibilities on both manufacturers and installers. The purpose is to
ensure that customers are provided with the correct equipment for their needs, that it is
installed, commissioned and serviced in accordance with the manufacturers instructions
by competent persons and that it meets the requirements of the appropriate Building
Regulations. The Benchmark Checklist can be used to demonstrate compliance with
Building Regulations and should be provided to the customer for future reference.
Installers are required to carry out installation, commissioning and servicing work in
accordance with the Benchmark Code of Practice which is available from the Heating
and Hot Water Industry Council who manage and promote the Scheme. Visit www.
centralheating.co.uk for more information.
For further information on the HWA Charter Statement, please refer to the HWA website
hotwater.org.uk.

Page 2

Page

38
39

The Gledhill BoilerMate CP range is a
WBS listed product and complies with
the HWA Specification for hot water only
thermal storage products. The principle was
developed in conjunction with British Gas.
This product is manufactured under an ISO
9001:2008 Quality System audited by BSI.
Gledhill’s first priority is to give a high quality
service to our customers.
Quality is built into every Gledhill product
and we hope you get satisfactory service
from Gledhill.
If not please let us know.

DESIGN
Any water distribution system/installation must comply with the relevant
recommendations of the current version of the Regulations and British Standards
listed below:Gas Safety (Installation and use) Regulations 1998
Building Regulations
Water Supply (Water Fittings) Regulations 1999
Manual Handling Operations Regulations
British Standards
BS EN 806:1-5: BS EN 8558:2011
Requirements for Electrical Installations BS7671:2008 and A2:2013 17th Edition

The Environment
This product has been manufactured using
many recyclable materials, including the
approved HCFC/CFC free polyurethane foam
insulation. At the end of its useful life, it
should be disposed of at a Local Authority
Recycling Centre, to maximise the products full
environmental benefits.

Most new building work will require the relevant building control body to be notified
prior to the building work commencing. This will not be required if the work is carried
out under a self certification scheme or if the work is not notifiable. Full details of the
self certification schemes and work that is not notifiable can be obtained from page
9 of Approved Document G, available from www.planningportal.gov.uk.
A suitably competent trades person must install the BoilerMate CP and carry out
any subsequent maintenance/repairs. In fact the appliance front cover is secured
by 2 screws and this should only be removed by a competent trades person. The
manufacturer’s notes must not be taken as overriding statutory obligations.
The Domestic Building Services Compliance Guide 2013 defines, one of the fixed
building services, as any part of or controls associated with fixed systems for domestic
hot water. All fixed building services, including theircontrols, should be commissioned
by testing and adjustment to ensure that they use no more fuel and power than is
reasonable in the circumstances. Where commissioning is required, if it is completed
by a person registered with a competent person scheme, the commissioning notice
will be supplied by that person, otherwise the person carrying out the work must notify
the relevant building control body, that commissioning has taken place in accordance
with the Domestic Heating Compliance Guide.The building control body will then be
able to issue a completion certificate. This applies to England, for other jurisdictions in
the UK, it may be necessary to consult their own building regulations and guidance.
The BoilerMate CP is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience or knowledge, unless
they have been given supervision or instruction concerning use of the appliance by
a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
The information in this manual is provided to assist generally in the selection of
equipment. The responsibility for the selection and specification of the equipment
must however remain that of the customer and any Designers or Consultants
concerned with the design and installation.
Please Note: We do not therefore accept any responsibility for matters of design,
selection or specification or for the effectiveness of an installation containing one of
our products unless we have been specifically requested to do so.
All goods are sold subject to our Conditions of Sale, which are set out at the rear of
this manual.
In the interest of continuously improving the BoilerMate CP range, Gledhill Building
Products Ltd reserve the right to modify the product without notice, and in these
circumstances this document, which is accurate at the time of printing, should be
disregarded. It will however be updated as soon as possible after the change has
occurred.

Page 3

INTRODUCTION

DESIGN
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.

10
4

Boiler flow
Backup immersion heater
PHE pump
Cold Feed
CW inlet
HW outlet
Drain
Return from PHE to store
Flow from store to PHE
Feed and expansion tank
Boiler return
Flow sensor
Thermostat pocket

3
2
13

12
6
5

11
7

Figure 1.1

The BoilerMate CP shown schematically above is designed to provide an improved
method of supplying mains pressure hot water when used with a central plant system.

This unit uses minimal power in stand by mode,
but can be turned off if required.

An important feature of the concept is that hot water can be supplied directly from
the mains at conventional flow rates without the need for temperature and pressure
relief safety valves or expansion vessels. This is achieved by passing the mains water
through a plate heat exchanger. The outlet temperature of the domestic hot water
is maintained by a printed circuit control board, which controls the speed of the
pump circulating the primary water from the store through the plate heat exchanger.

Because this product does not require a safety
discharge from a temperature and pressure
relief valve, any installations will be easy to
incorporate into the building and will not suffer
from the problems associated with using PVCu
soil stacks to take the discharge from unvented
cylinders.

The Domestic Building Services Compliance Guide (2013) provides more detailed
information on the guidance contained in Approval Documents L1A and L1B, guidance
to the Building Regulations. The recommended minimum standards specify that
“where the mains water hardness exceeds 200ppm provision should be made to treat
the feed water to water heaters and the hot water circuit of combination boilers to
reduce the rate of accumulation of lime scale”.
To comply with this requirement the hardness of the mains water should be checked
by the installer and if necessary the optional factory fitted in-line scale inhibitor should
be specified at the time of order for hardness levels between 200 and 300 ppm (mg/l).
Where the water is very hard ie 300ppm (mg/l) and above the optional polyphosphate
type, inhibitor should be specified at the time of order. However, this will need to
be fitted by the installer at a suitable point in the cold water supply to the appliance.

INTRODUCTION

Page 4

The heat losses from thermal stores should not
be directly compared with heat losses from
unvented or vented cylinders because they are
treated differently in SAP. This is because the
unvented and vented cylinders are tested at
65°C and the thermal store at 75°C.

DESIGN
Table 1.1
Technical Specification BoilerMate CP
Product Stock Code

BMSCP120

BMSCP150

BMSCP180

BMSCP220

Energy efficiency class

Heat loss (watts)

Height (mm)

1075

1145

1275

1575

Width (mm)

530

560

Depth (mm)

595

630

Min cupboard height (mm)

1825

1895

2025

2325

Min cupboard width (mm)

570

600

Min cupboard depth (mm)

610

645

Weight (empty) (kg)

Weight (full) (kg)

162

198

222

275

Domestic hot water volume (litres)

105

140

160

195

Hot water flow rate (litres/minute)

12.5

Coil surface area (m )

1.18

1.56

1.92

2.54

Pressure loss of coil (bar)

0.20

0.22

0.28

Coil rating (kW)
2

Table 1.2
Model Selection Guide BoilerMate CP
Dwelling Type
Bedroom

1-2

2-3

2-4

Bathroom

1 or

En-suite shower rooms
Model required

BMSCP120

BMSCP150

BMSCP180

BMSCP220

Notes:1. Plastic top up cistern will be supplied separately.
2. The flow rates are based on a 35°C temperature rise and assume that recommended
pressures and adequate flow are available at the appliance. The actual flow rate
from the appliance is automatically regulated to a maximum of 15 litres/min.
3. Unit is supplied on a 100mm high installation base.
4. The domestic hot water outlet temperature is automatically regulated to
approximately 55°C, and the temperature is not user adjustable.

Page 5

TECHNICAL DATA

DESIGN
Standard Equipment
9

The standard configuration of the BoilerMate CP
is shown opposite. The Printed Circuit Control
Board, mounted inside the appliance, controls
the production of the domestic hot water.
This is pre-wired to a terminal strip where all
electrical connections terminate. The installer
must fit components to control the operation
of the immersion heater. It is supplied with the
following factory fitted equipment:1.
2.
3.
4.
5.
6.
7.
8.
9.

10.
11.
12.
13.

Boiler flow
3kW backup immersion heater
Printed Circuit Board
Plate heat exchanger
Domestic hot water primary (plate heat
exchanger) pump
Incoming cold water sensor
Strainer and flow regulator
Screwed connection for a drain tap
Top up cistern complete with cold feed/
open vent pipework assembly is supplied
separately
Store sensor
Cylinder thermostat
Boiler return
Flow sensor

Note

The immersion heater is a low watt density
type with incaloy 825 sheaths and are specially
manufactured to suit thermal stores. It is
recommended that any replacements should
be obtained from Gledhill Spares.

The immersion heater is fitted with control
thermostats and overheat thermostats.
Immersion heaters without these components
must not be fitted to the unit.

13
11
4

Optional Extra Equipment
•

In line scale inhibitor for mains water
services with hardness levels between 200
and 300ppm (mg/l) fitted but ready for
wiring by the installer to the suitable 230V
ac supply.

•

Polyphosphate scale inhibitor for fitting on
site by the installer.

•

Ballvalve/overflow connector for top up
cistern.

12
8

Figure 1.2

TECHNICAL DATA

Page 6

DESIGN
Appliance Dimensions

300

*350

*Min maintenance
access to comply with
the Water Regulations
(ballvalve model only)

Top up
cistern

Height
A

Width
B

Depth
C

BMSCP120

1075

530

595

BMSCP150

1145

560

630

BMSCP180

1275

560

630

BMSCP220

1575

560

630

Model

Note: The Appliance dimensions above do not
allow for the100mm high installation base.

The following table of minimum cupboard
dimensions only allow the minimum space
required for the appliance (including the F & E
cistern). Any extra space required for shelving
etc in the case of airing cupboards etc must
be added.
Minimum Cupboard Dimensions
Height
D

Width
E

Depth
F

BMSCP120

1825

570

610

BMSCP150

1895

600

645

BMSCP180

2025

600

645

BMSCP220

2325

600

645

Model
BoilerMate CP

Note: The above dimensions are based on the
Appliance and the Top up cistern (fitted with a
ballvalve) being in the same cupboard. If the
manual fill method is chosen the heights can
be reduced by 125mm.
100

If pipework needs to rise vertically adjacent
to the appliance the width/depth will need
increasing to accommodate this.

The minimum
clear opening in
front of the
appliance to be
at least the
same depth as
the appliance.

Maintenance
access

Top up
cistern

420

280

The cupboard door
opening will need
to take into
account the various
sizes of appliances.

Figure 1.3

Page 7

TECHNICAL DATA

DESIGN
Plan Of Appliance Connections

148

Connection Details/Dimensions For Top Of Unit

Cold Feed (22mm)
Open Vent (22mm)

The BoilerMate CP units are supplied on an
installation base to allow the pipe runs to
connect to the appliance from any direction.
It is easier if all pipes protrude vertically in the
cut out area shown. Compression or push fit
connections can be used. All pipe positions
are approximate and subject to a tolerance of
+/- 10mm in any direction. Space will also be
required for a 22mm cold water supply and a
22mm warning / overflow pipe (if the optional
extra ball valve and overflow connector have
been specified. If a warning/overflow pipe
is NOT provided the F&E Cistern should be
filled from a temporary hose connection
incorporating a double check valve. This can
be from a temporary hose connection supplied
from a cold water tap or a permanent cold
branch provided adjacent to the Top up Cistern.
The temporary connection must be removed
once the appliance is filled.
Note: All dimensions are shown in mm and
are to the centre line of the pipework.

103
156

Connection Details/Dimensions For Bottom Of Unit
70

Boiler Flow and
Return pipework
this side of the unit

558

546

Hot Water Outlet
(18mm/22mm)
Mains Cold Water Inlet
(15mm/22mm)

Figure 1.4

TECHNICAL DATA

Page 8

DESIGN
Hot and Cold Water System
General
A schematic layout of the hot and cold water services in a typical small dwelling is
shown below. BoilerMate CP will operate at mains pressures as low as 1 bar and as
high as 5 bar although the recommended range is 2-3 bar dynamic at the appliance.
It is also important to check that all other equipment and components in the hot
and cold water system are capable of accepting the mains pressure available to the
property. If the mains pressure can rise above 5 bar or the maximum working pressure
of any item of equipment or component to be fitted in the system, a pressure limiting
(reducing) valve set to 3 bar will be required.

Note: The diagram below shows the top up
cistern with ballvalve and warning/overflow
pipe which can be supplied as an optional extra
if required. However, the standard preferred
arrangement is for the cistern to be manually
filled from a temporary hose connection fitted
with a double check valve.
The cistern must not be fitted more than 10
metres above the BoilerMate CP appliance itself.

If you encounter a situation where the water pressure is adequate but flow rates are
poor please contact our technical helpline for details of an effective solution.
Note : Each BoilerMate CP is fitted with a strainer and flow regulator on the cold mains
supply connection. If the supply pressure is less than 2 bar or if all taps are provided
with flow regulators the flow regulator on the cold inlet should be removed.
No check valve or similar device should be fitted on the cold water supply branch to
the BoilerMate CP.
The hot water flow rate from the BoilerMate CP is directly related to the adequacy of the
cold water supply to the dwelling. This must be capable of providing for those services,
which could be required to be supplied simultaneously, and this maximum demand
should be calculated using procedures defined in BS EN 806:1-5: BS EN 8558:2011.
If a water meter is fitted in the service pipe, it should have a nominal rating to match
the maximum hot and cold water peak demands calculated in accordance with BS
EN 806:1-5: BS EN 8558:2011. Please note, the BoilerMate CP is fitted with a 15 l/m
flow restrictor.

Safety/open vent

Warning/
overflow
pipe

Top up cistern

‘a’ - flow regulator recommended for
better balance of hot and cold
water supplies

Expansion/
cold feed

Servicing
valve

Shower
a

Second
dwelling

MCWS
Pressure limiting valve
NOT REQUIRED at
pressures below 5 bar
unless any components
have a lower
maximum working
pressure

MCWS
supply
pipe

Double check valve
NOT REQUIRED unless
pipe supplies more
than one dwelling

BOILERMATE CP

Sink
H C
a

Bath
H C
a

Hand basin
H C
a

WC - fitted
with BS1212
ballvalve
C

a
SV

Check valve
NOT REQUIRED unless
chemical water
treatment unit is fitted

If an auto fill top up is fitted, a check valve
can be installed here to prevent
stagnent water from this pipe back flowing
into the mains cold water supply

Typical hot and cold water distribution

Page 9

Figure 1.5

TECHNICAL DATA

DESIGN
Hot and Cold Water System

Bath hot water supplies should be limited to
a maximum of 48°C by the use of an inline
blending valve.

Pipe Sizing / Materials
To achieve even distribution of the available supply of hot and cold water, it is
important in any mains pressure system, that the piping in a dwelling should be sized
in accordance with BS EN 806:1-5: BS EN 8558:2011. This is particularly important in
a large property with more than one bathroom.
However, the following rule of thumb guide lines should be adequate for most smaller
property types as long as water pressures are within the recommended range.
1. A 15mm copper or equivalent external service may be sufficient for a small 1
bathroom dwelling (depending upon the flow rate available), but the minimum
recommended size for new dwellings is 22mm (25mm MDPE).
2. The internal cold feed from the main incoming stop tap to the BoilerMate CP should
be run in 22mm pipe. The cold main and hot draw-off should also be run in 22mm
as far as the branch to the bath tap.
3. The final branches to the hand basins and sinks should be in 10mm and to the
baths and showers in 15mm (1 metre minimum).
4. We would recommend that best results for a balanced system are achieved
by fitting appropriate flow regulators to each hot and cold outlet. This is
particularly relevant where the water pressures are above the recommended
water pressure range. Details of suitable flow regulators are provided in
Appendix A.
All the recommendations with regard to pipework systems in this manual are generally
based on the use of BS/EN Standard copper pipework and fittings.
However, we are happy that plastic pipework systems can be used in place of copper
internally as long as the chosen system is recommended for use on domestic hot
and cold water systems by the manufacturer and is installed fully in accordance with
their recommendations.
This is particularly important in relation to use of push fit connections when using the
optional flexible hose kits - see installation section of this manual.
It is also essential that if an alternative pipework material/system is chosen the
manufacturer confirms that the design criteria of the new system is at least equivalent
to the use of BS/EN Standard copper pipework and fittings.
Hot and Cold Water System
If the length of the hot water draw off pipework is excessive and the delivery time
will be more than 60 seconds before hot water is available at the tap, you may wish to
consider using trace heating to the hot water pipework such as the Raychem HWAT
system. Also a conventional pumped secondary circulation system (shown below)
can be used with any model of the BoilerMate CP.
Hot water outlets

BoilerMate CP

Flow switch

Plate heat exchanger

Pump isolation
valves
Control
stat

Cold water sensor
Inline filter &
flow regulator
Single check
valve
Cold water inlet

Pipework length and
diameter to suit
property demands

Single
check
valve

Secondary
circulation
pump

Pipework length and
diameter to suit
recirculation flow rate
approx 1-2 l/min

Potable water
expansion vessel

TECHNICAL DATA

Page 10

It is important that the cold water pipework
is adequately separated/protected from any
heating/hot water pipework to ensure that
the water remains cold and of drinking water
quality.
Secondary circulation pipework must be
insulated to prevent energy loss in both heated
and unheated areas.
Taps/Shower Fittings
Aerated taps are recommended to prevent
splashing.
Any type of shower mixing valve can be used
as long as both the hot and cold supplies
are mains fed. However all mains pressure
systems are subject to dynamic changes
particularly when other hot and cold taps/
showers are opened and closed, which will
cause changes in the water temperature at
mixed water outlets such as showers. For this
reason and because these are now no more
expensive than a manual shower we strongly
recommend the use of thermostatic showers
with this appliance.
The shower head provided must also be
suitable for mains pressure supplies.
However, if it is proposed to use a ‘whole body’
or similar shower with a number of high flow/
pressure outlets please discuss with the Gledhill
technical department.
The hot water supply to a shower-mixing
valve should be fed wherever practical directly
from the BoilerMate CP or be the first drawoff point on the hot circuit. The cold supply
to a shower-mixing valve should wherever
practical be fed directly from the rising mains
via an independent branch. The shower must
incorporate or be fitted with the necessary check
valves to provide back-syphonage protection in
accordance with the Water Regulations.
The supply of hot and cold mains water directly
to a bidet is permitted provided that it is of the
over-rim flushing type and that a type ‘A’ air gap
is incorporated.

DESIGN
District return

District flow

Boilermate stainless
for District Heating

Air valve

Cold water

F&E Cistern
Room thermostat

BMS

Coil flow connection

DHW Controller

DHW Pump

Programmer

Back up immersion heater
Cylinder
thermostat
Coil return connection
Flow sensor
Water meter
DHW 24 Plate PHE

Zone valve
Cold water to dwelling
DHW to dwelling
Heat meter

Diverter Valve
(not mid position)

CH flow to dwelling
CH return from dwelling

The above diagram shows the BoilerMate CP installed to a system where the pumped
supply is adequate to overcome the pressure loss of the BoilerMate CP heat exchanger
coil, the pressure loss over the central heating system components and all other
components fitted to it. In addition, all the components fitted are able to withstand
the pressure in the district system.
In the above diagram, the cold water supply to the feed and expansion cistern is not
shown, and neither is the overflow pipe which may by required if the ball valve is fitted
to the F & E cistern. See page 9 for further details. Potentially a temporary filling loop
complying with the water regulations can be installed.
Immersion Heaters
These are 3kW 240V AC heaters and incorporate a control thermostat set at 73°C and
a manually reset energy cut-out which operates at 85°C.
External wiring to the immersion heaters must be in accordance with the relevant IEE
Wiring Regulations and the circuit must be protected by a suitable fuse and a double
pole isolating switch.
The correct method of terminating the wiring to the immersion heater is shown
opposite.

Page 11

SYSTEM DETAILS

DESIGN
Coil flow and return
Zone valve
District
supply
District
District
supply
return

Diverter Valve
(not mid position)

CH Bypass

Coil flow and return
Zone valve

Diverter Valve
(not mid position)

Heat meter

In this diagram an additional pump is shown
fitted because the pressure loss in the central
heating system is too large for the district pump.

CH flow
to dwelling
CH Bypass
CH return from dwelling

CH flow to dwelling
Heat meter
District
Pump position to overcome pressure loss on central heating circuit – no additional requirement for system expansion or excessCH
pressure
return from dwelling
return
flow andrequirement
return
Pump position to overcome pressure loss on central heating circuit – no Coil
additional
for system expansion or excess pressure
Zone valve

District
supply
District
District
supply
return

Coil flow and return

Zone valve
Heat meter

Diverter Valve
(not mid position)

CH Bypass

Diverter Valve
(not mid position)

CH flow to dwelling
CH Bypass

The pump is now fitted in the district supply
because the pressure loss over the BoilerMate
CP coil is too large.

CH return from dwelling
CH flow to dwelling

Heat meter

Pump position to overcome pressure loss on central heating circuit and coil ‐ no additional requirement for system expansion or excess pressure
District
return

CH return from dwelling

Pump position to overcome pressure loss on central heating circuit and coil ‐ no additional requirement for system expansion or excess pressure

Zone valve
District
supply
District
supply
District
return
District
return

Zone valve

Coil flow and return

Diverter Valve
(not mid position)

Coil flow and return

Diverter Valve Open vented feed and expansion
(not mid position)Or Temp. filling loop required
Open vented feed and expansion
CHloop
flowrequired
to dwelling
Or Temp. filling

Heat meter
Heat meter

Local expansion system
connection required

Plate heat exchanger

Local expansion system
connection required

Plate heat exchanger

CH flow to dwelling
CH Bypass

Here, the plate heat exchanger has been fitted
because the expansion requirements of the
central heating system are to be handled in the
dwelling rather than the whole system, or the
components in the central heating system are
not capable of withstanding the pressure of the
district heating system.

CH Bypass
CH return from dwelling

Pump and plate heat exchanger position to overcome pressure loss and additional expansion requirement on central heating circuit
CH return from dwelling
– no additional requirement for excess district pressure.
Pump and plate heat exchanger position to overcome pressure loss and additional expansion requirement on central heating circuit
– no additional requirement for excess district pressure.

District
supply
District
supply
District
return
District
return

Zone valve

Open vented feed and expansion
Or Temp. filling loop required

Coil flow and return

Zone valve

Open vented feed and expansion
Or Temp. filling loop required

Coil flow and return

Heat meter
Heat meter

Diverter Valve
(not mid position)
CH flow to dwelling

Local expansion system
connection required
Local expansion system
connection required

Plate heat exchanger

Diverter Valve
(not mid position)

CH Bypass
CH flow
to dwelling
CH return
from dwelling
CH Bypass
CH return from dwelling

Pump and plate heat exchanger
position
to overcome pressure loss, additional expansion requirement and excess district pressure requirements
Plate
heat exchanger
Pump and plate heat exchanger position to overcome pressure loss, additional expansion requirement and excess district pressure requirements

SYSTEM DETAILS

Page 12

In this instance, the plate heat exchanger
provides a full pressure break between the
district heating system and the dwelling system.
The dwelling system will need to cater for
expansion and circulation requirements. This
may be used where excessive district heating
pressure occurs.

INSTALLATION
The appliance is designed to be installed in an airing/cylinder cupboard and the
relevant minimum dimensions are provided in the Technical Data section of this
manual.
Because of the ease of installation we recommend that the cupboard construction is
completed and painted before installation of the appliance. The cupboard door can
be fitted after installation.
If the unit needs to be stored prior to installation it should be stored upright in a dry
environment and on a level base/floor.
Installation and maintenance access is needed to the front of the appliance and above
the Top up cistern. See the Technical Data section of this manual for further details.
The minimum dimensions contained in the Technical Data section of this manual
allow for the passage/connection of pipes to the appliance from any direction as long
as the appliance is installed on the installation base provided. If the installation base
is not used extra space may be needed to allow connection to the pipework and the
whole of the base area should be continuously supported on a material which will
not easily deteriorate if exposed to moisture.
The floor of the cupboard needs to be level and even and capable of supporting the
weight of the appliance when full. Details of the weight when full is provided in the
Technical Data section of this manual.
The appliance is designed to operate as quietly as practicable. If the plate heat
exchanger pump is noisy when the hot water tap is opened, then check the level
of water in the F & E cistern and vent the pump if necessary. Water hammer may be
caused by loose pipework and/or tap washers and/or washing machine valves.
Cupboard temperatures will normally be slightly higher than in a conventional system
and the design of the cupboard and door will need to take this into account. No
ventilation is normally required to the cupboard.
The separate Top up cistern will need to be located on top of the appliance or at high
level in the cupboard housing the BoilerMate CP. The dimensions and clearances are
provided in the Technical Data section of this manual. The location will need to provide
a suitable route for the cold feed expansion pipe as well as the open safety vent pipe.
The location will also need to provide a suitable route and discharge position for the
warning/overflow pipe and the ballvalve supply from the mains cold water system
(if provided) if these have been ordered as an optional extra.
Note: The standard appliance is supplied with a cistern without a ballvalve/
overflow for filling manually.
An electrical supply must be available which is correctly earthed, polarized and in
accordance with the latest edition of the IEE requirements for electrical Installations
BS 7671.
The electrical mains supply needs to be 230V/50Hz.
The sizes/types of electrical supplies must be as detailed in System Details section
of this manual. A means for disconnection from the supply mains having a contact
separation in all poles that provides full disconnection under over voltage category
III conditions must be incorporated in the fixed wiring in accordance with the wiring
rules. This shall be located within 1m of the appliance and only serve the appliance.
The hot and cold water ‘first fix’ pipework should be terminated 50mm above the
finished floor level in accordance with the dimensions provided in the Technical Data
section of this manual.

Page 13

SITE REQUIREMENTS

INSTALLATION
Preparation/placing The Appliance In
Position.
The appliance is supplied shrink wrapped on
a timber installation base with the F&E cistern
on top of the unit. Carrying handles are also
provided in the back of the casing.
The appliance should be handled carefully to
avoid damage and the recommended method
is shown above.
Note: Although the above guidance is provided
any manual handling/lifting operations will
need to comply with the requirements of the
Manual Handling Operations Regulations issued
by the H.S.E.
The appliance can be moved using a sack truck
on the rear face although care should be taken
and the route should be even.

HANDLING
When lifting the unit work with someone of similar build and height if possible.
Choose one person to call the signals.
Lift from the hips at the same time, then raise the unit to the desired level.
Move smoothly in unison.
Larger units may require a team lift.
A specific manual handling assessment is shown in Appendix C
at the rear of this manual.

In apartment buildings containing a number
of storeys we would recommend that the
appliances are moved vertically in a mechanical
lift.
If it is proposed to use a crane expert advice
should be obtained regarding the need for
slings, lifting beams etc.
Before installation the site requirements should
be checked and confirmed as acceptable.
The plastic cover and protective wrapping
should be removed from the appliance and the
installation base (provided) placed in position.
The appliance can then be lifted into position in
the cupboard on top of the base and the front
panel removed by unscrewing the 2 screws and
lifting the door up and out, ready for connection
of the pipework and electrical supplies.
The feed and expansion cistern support shall
be installed ensuring that the base is fully
supported, the working head of the appliance
is not exceeded and the recommended access
is provided for maintenance - see the Technical
Data section of this manual for details.

INSTALLATION

Page 14

INSTALLATION
Pipework Connections
The position of the pipework connections is
shown opposite. The exact location dimensions
are listed in the Technical Data section of this
manual.
All the connections are also labelled on the
appliance. It is essential that the pipework is
connected to the correct connection.
Connections A and B are plain ended stainless
steel pipe.
Connection C and D compression fittings.
Connection E is RC½ (½ in BSPT internal)
A

A
B
C
D
E
F
G

22mm Safety open vent
22mm Cold feed/expansion
22mm Incoming mains cold water
22mm Domestic hot water
½” Drain tap connection
28mm Boiler flow
28mm Boiler return

Note: The safety open vent and cold feed/
expansion must be connected to the top up
cistern using the pipework assembly provided.
Do not alter or connect any pressure-relief
device to the vent pipe of this water heater.
All factory made joints should be checked after
installation in case they have been loosened
during transit.
The fittings for the top up cistern should be
installed following the instructions provided
and the cistern fitted on its supports/top of
the appliance.
The cold feed/expansion and safety open vent
should be installed between the appliance and
the top up cistern.
D

Figure 1.6

Page 15

INSTALLATION

INSTALLATION
Feed And Open Vent Pipe
It is normally envisaged that the top up cistern will be located in the same cupboard
as the BoilerMate CP appliance itself to maintain a dry roof space.
The cold feed/open vent pipework assembly (as supplied) should be used to install
the top up cistern directly on top of the appliance.
If it is necessary to locate the cistern in the roof space (or on a higher floor) the cold
feed/open vent pipework assembly (as supplied) should be used to connect to the
top up cistern and pipework site run by the installler to connect this to the appliance.
Obviously, any pipework in the roof space and the feed and expansion cistern will
need to be adequately insulated to protect against frost damage.
Combined Feed And Open Pipe Arrangements Must Not Be Used.
No valves should be fitted in the safety open vent which must be a minimum of 22mm
copper pipe or equivalent throughout its length.
The mains cold water supply to the ballvalve (if provided) shall be provided with a
suitable servicing valve.
The overflow/warning pipe (if provided) shall have a continuous fall, be fitted to
discharge clear of the building and be sited so that any overflow can be easily observed.
It shall also be installed in a size and material suitable for use with heating feed and
expansion cisterns in accordance with BS 5449 (e.g 22mm copper) and should not
have any other connections to it.
Note: If a warning/overflow pipe is NOT provided the top up cistern should be
filled from a temporary hose connection supplied from any cold water tap or
from a permanent cold branch provided adjacent to the top up cistern. The
temporary hose must be fitted with a double check valve and removed once
the appliance is filled.
The store may fill more slowly than the feed tank. It is important to check the
water level again in the cistern after commissioning.

Cold feed / open vent
pipework
(as supplied)

Interconnecting
Pipework
(By Installer)

BoilerMate
CP

Figure 1.7

INSTALLATION

Page 16

5
4
3
2
1

12
11
10
9
8

Page 17

2
1

8 7 6 5
4 3 2 1

To
DHW
pipe

J18

J20

2 4
1 3

7 14
6 13

J19

2 4
1 3

Fuse

1 2 3
4 5 6

6
7
8
9
10

1
2
3
4
5

L - Brown

N - Blue

E – G/Y

PR61

TS sensor
CW sensor

2
1

PWM +
PWM SPARE

2
1

GND GND
IN
OUT
T1
T2

Connector 2x3-poles with temperature output
from flow sensor perspective

All the these sensor inputs carry a
Voltage of 5V.
The max cable length is 1 meter.
The sensors connected to the control
Should be free from the appliance earth

Combined flow
and
HW temperature
sensor

INSTALLATION

Dip
Switch
1234

INSTALLATION

INSTALLATION
Store
thermostat
E

Room
thermostat

2 port
zone valve
ML MN E PL SL

3 port
divert valve
ML MN E PL SL

The following control wiring diagrams ensure
that the district heating system is isolated from
the dwelling when charging is not required.
Please note, it is part of the commissioning
process to ensure the controls are functioning
correctly.

Fuse
Spur

L
N

Off

On
CH

Programmer
Wiring diagram – no pump required

Store
thermostat
E

Room
thermostat

2 port
zone valve
ML MN E PL SL

3 port
divert valve
ML MN E PL SL

E
N
L

Fuse
Spur

L
N
E

Off
HW

CH
Pump

Off

On
CH

Programmer
Wiring diagram – CH pump required

INSTALLATION

Page 18

INSTALLATION
Store
thermostat
E

Room
thermostat

2 port
zone valve
ML MN E PL SL

3 port
divert valve

ML MN E PL SL

E
N
L

Fuse
Spur

E
N
L

Off
HW

CH
Pump

Off

On
CH

Programmer
Wiring diagram – HW & CH pump required

Page 19

INSTALLATION

INSTALLATION
Open the incoming stop valve and fill the domestic mains cold and hot water systems
including the BoilerMate CP appliance.
Check the water level in the top up cistern and if a ballvalve is fitted adjust if necessary.
Check the whole of the domestic hot and cold distribution systems for leaks. Fully
flush and if necessary chlorinate the hot and cold water system in accordance with
the recommendations in the Water Regulations and BS EN 806:1-5: BS EN 8558:2011.
Please note that the whole of the domestic hot and cold water systems including
the appliance must be adequately flushed after chlorination. Failure to do this can
cause damage to the plate heat exchanger/immersion heaters etc. If there are any
doubts regarding this or the quality of the water being used to fill the BoilerMate CP
appliance an inhibitor such as Fernox MBI or Sentinel X100 should be added to the
appliance when filling in line with the manufacturers instruction for these products.
Check that the top up tank is filled up to the water level shown on the label. If it is a
manual fill model, this is most important.
If a ballvalve is provided, turn down the servicing valve once the system is finally
filled to the point where the warning/overflow pipe will cope with the discharge
arising from a ballvalve failure.
If an overflow is not provided ensure the temporary filling hose is isolated and
removed from its connection to the cold water supply.
It is essential that all systems function properly for optimum performance.
To achieve this the flow rate from each tap should be checked and a suitable number of
taps run simultaneously to check the impact of this on the flow rate at individual taps.
We recommend that flow regulators are provided for each tap/terminal fitting
to ensure that the available flow is shared evenly - See Appendix A for further
details.
Commissioning the BoilerMate CP Control System
It can be checked that the boost immersion heater is drawing current by use of a
clamp meter on the live supply when boost is active.
If the appliance has been connected with the polarity incorrect it will not operate at all.
See the fault finding section of the manual for further details.
Run a tap and using a digital thermometer check that the temperature of the hot
water is about 52°C. This temperature is factory set and is independent of the store
temperature assuming the store is above 55°C and typical hot water flow rates of
6-15l/min are being drawn.
At the time of commissioning, complete all relevant sections of the Benchmark
Checklist located on the inside back pages of this document.
This must be completed during commissioning and left with the product to meet
the Warranty conditions offered by Gledhill.

COMMISSIONING

Page 20

Basic pump operation testing
In order to confirm that the pump is operational,
and that all air has been cleared from the pump
circuit pipe work, including the PHE. Perform the
following actions.
1. Ensure that the unit is full of water
2. Ensure that the primary pipework to the PHE
and the PHE itself are bled of air
3. Open hot water tap
4. The pump should then run and hot water
will be delivered through the tap

INSTALLATION
Circulating fluid in thermal store pipework
• The BoilerMate CP and the thermal store pipework must have completed filling
prior to switching the electricity supply to the PWM controller PCB. If there is no
water in these pipes then there may be significant wear on the PWM pump.
• This can be confirmed by
- Checking the thermal store pipework servicing valves are open
- Loosening the connection points on the thermal store pipework in a systematic
manner and checking for water presence.
- Confirming that the feed and expansion tank has completed filling and the
servicing valve is open.
Cold mains water supply to plate heat exchanger and hot water taps
• Confirm that the CW mains stop valve is open
• Open all HW taps and confirm that the water runs freely and that any air is bled
from the DHW system
• Determine the maximum flow rate obtained and record
• 15l/min for all BoilerMate CP products currently limited with a flow restrictor
• If flow rate not as expected determine the cause and rectify
- clean inline strainer
- check the flow restrictor is present and not blocked. It is located in the top of
the inline strainer
Power on
• Switch on the Local fuse spur and observe the PWM pump
• The green LED will flash showing the pump has a power supply and is in standby
mode.
• Open a HW tap and observe the PWM pump
• The green LED will be constantly lit showing the pump has a power supply and is
running to generate HW
NOTE: -The thermal store will only produce hot water when it is hot enough. A mid
40°C thermal store temperature will provide some hot water, higher thermal store
temperatures will provide more.
Inline scale inhibitor (if fitted)
• Check power supply
• PWM Controller PCB supplies a maximum of 12vDC/300mA to the Scale inhibition
board. (From J3)
• Check dip switches set correctly
• The correct settings for tube diameter 22mm is switch no. 3 on.
• Switch no. 4 can be either on or off.
• If the switch no. 4 is turned on the output electromagnetic field is generated
harmoniously otherwise the field is generated inharmoniously.

Page 21

INSTALLATION REVIEW

INSTALLATION
Important Do’s and Don’ts

Annual Servicing

1. DO check the incoming mains water pressure. The preferred range of mains
pressure is 2 -3 bar.
2. DO check the flow rate of the incoming cold water main is adequate to meet the
maximum hot and cold water simultaneous demands.
3. DO check that all connections are in accordance with the labelling on the thermal
store.
4. DO check the water level is correctly set in the top up cistern when cold and if
fitted that there is no overflow when the appliance is up to temperature.
5. DO check that the control thermostats switch the immersion heaters off at the
correct set point i.e. approx 75°C.
6. DO insulate any exposed hot water pipework in the BoilerMate CP cupboard.
7. If the ballvalve in the F & E cistern is permanently connected to the mains cold
water supply DO plumb the overflow/warning pipe in a 20mm internal diameter
pipe and ensure it discharges in a conspicuous external position. Use a material
which is suitable for use with heating F & E cisterns in accordance with BS 5449
(such as copper).
8. Once the appliance is filled and commissioned DO leave the electricity switched
on to the appliance to ensure the automatic pump run facility can operate to
prevent the pump sticking.
9. DO ensure that the functioning and control of the system is explained to the
occupant.
10. DON’T place any clothing or other combustible materials against or on top of this
appliance.

No annual servicing of the BoilerMate CP is
necessary.

The front panel should then be refitted.

However, if required, the operation of the
controls and a hot water performance test can
be carried out to prove the appliance is working
satisfactorily and within its specification.
If it is decided to carry out the above tests the
water level in the top cistern should also be
checked and if necessary topped up.
Changing Components
Free of charge replacements for any faulty
components are available from Gledhill during
the in-warranty period on return of the faulty
part (normally 12 months).
After this, spares can be obtained direct from
Gledhill Spares or through any of the larger
plumbers merchants/specialist heating spares
suppliers.
Help and advice is also available from the
Technical Helpline on 01253 474584.
However, all components are readily accessible
and can be changed quickly and easily by the
installer using common plumbing/electrical
practice.
Note: All maintenance work on the
BoilerMate CP appliance must be carried
out by a competent trades person.
Note:
The pump is a Grundfos UPR 15-50 4 wire
pattern and any replacement must be the
same model.

SERVICE / CHANGE COMPONENTS

Page 22

SERVICING
Description

Stock Code

PHE pump UPR 15-50

GT089

Plate heat exchanger (24 Plate)

GT017

Pump isolating valve - outlet (90° valve)

GT135

Pump isolating valve - inlet

GT133

Immersion heater 3kW

SH003

Stat

XB081

Main PCB controller

XB103

Sensors

GT198

Y strainer

XB314

Flow sensor

XB091

Scale Inhibitor

XB153

Page 23

SHORT PARTS LIST

SERVICING AND MAINTENANCE
Test Equipment
The initial assumption in this procedure is that the plumbing and water supply is
working effectively. If in doubt please confirm and refer to the end of this section for
advice on specific components.
A multi meter, a weir gauge and a thermometer will be required to confirm that all
the components are working effectively.
The PWM controller PCB manufacturer suggests “Fluke 87 TRUE RMS Multi meter” as
a suitable product. This will be able to measure;
- the frequency output form the Board to the pump
- the Duty cycle % output from the Board to the pump
Connection numbering
For reference the connections to the PCB are numbered below for

2 4
1 3

J19

2 4
1 3

J20

1 2 3
4 5 6

7 14
6 13
5
4
3
2
1

12
11
10
9
8

6
7
8
9
10

J18

8 7 6 5
4 3 2 1

2
1

1
2
3
4
5

Logical sequence;
- check electrical connections fault finding section on page 23 first to ensure your
own safety. This section will potentially identify any short circuited components
and/or wiring faults that need to be rectified before continuing to work on the
appliance.
- check that the correct information is being supplied to the board. This section will
identify if any sensors are faulty or out of tolerance. These will need to be replaced
before continuing
- check that the overheat link is present
- check that the outputs to the board are being generated. If at this stage the board
does not provide the correct outputs then potentially the board should be replaced
- check the pump electrical circuit

FAULT FINDING

Page 24

SERVICING AND MAINTENANCE
Electrical power connections
Reference schematic
opposite

Check procedure

Power supply to PWM
Controller PCB

Electrically isolate power supply at fused spur switch and remove fuse.
Earth continuity test (dead test) – to ensure that the appliance is earthed
Mains voltage test (dead test) - to ensure that the appliance is isolated
Resistance to earth (dead test) – to ensure that the wiring insulation to the product is intact
Short circuit test (dead test) – to ensure that no components in the products circuit have a short circuit
Visually inspect wiring is correct as per fig 4.3
Connect supply
Polarity test (live test) - to ensure that the live is connecter to the live etc
• Check 230V ac across L1 to Earth
• Check 230V ac across L1 to N
• Check for 0 to 15V ac N to earth
Reference to “Boilerfault finder.com” gives clear instructions to on how to perform these tests. (Menu
options 1st. Boiler Fault finder 2nd. Electrical safety checks).

Check inputs to the PWM Controller PCB
Reference schematic
opposite

Check procedure

CW temperature sensor

Power off
Disconnect J18
Measure and record the resistance across terminals 6 and 13
Measure the cold water inlet temperature
Compare the resistance measured with chart “Tasseron NTC 12k thermistor”
The reading should make sense taking measurement conditions into consideration

TS temperature sensor

Power off
Disconnect J18
Measure and record the resistance across terminals 3 and 10
Measure the thermal store temperature
Compare the resistance measured with chart “Tasseron NTC 12k thermistor”
The reading should make sense taking measurement conditions into consideration

HW temperature sensor

Power off
Disconnect J18
Measure and record the resistance across terminals 7 and 14
Measure the Hot water temperature
Compare the resistance measured with chart “HUBA combined flow sensor and NTC 10k thermistor”
The reading should make sense taking measurement conditions into consideration

Flow sensor

Power on Sensor required a power supply 5 VDC
Open a HW tap and set to a flow rate.
Measure and record the frequency across terminals 1 and 12
Compare the frequency measured with chart “flow rate determination”
The reading should make sense taking measurement conditions into consideration

Page 25

FAULT FINDING

SERVICING AND MAINTENANCE
GND GND
IN
OUT
T1
T2

2 4
1 3

J19

2 4
1 3

J20

1 2 3
4 5 6

7 14
6 13
5
4
3
2
1

12
11
10
9
8

2
1

TS sensor

2
1

CW sensor

Combined flow
and
HW temperature
sensor

All the these sensor inputs carry a
Voltage of 5V.
The max cable length is 1 meter.
The sensors connected to the control
Should be free from the appliance earth

6
7
8
9
10

J18

8 7 6 5
4 3 2 1

2
1

1
2
3
4
5

Fuse

Dip
Switch
1234

To
DHW
pipe

L - Brown
PR61

Tasseron NTC 12k thermistor
Temperature
Resistance
Ohm
°C
309396
-40
171840
-30
98932
-20
58879
-10
36129
0
22804
10
14773
20
12000
25
9804
30
6652
40
4607
50
3252
60
2337
70
1707
80
1266
90
952
100

±°C
1.7
1.7
1.6
1.5
1.4
1.4
1.3
1.2
1.2
1.1
1
0.9
1.1
1.3
1.5
1.8

Used on the store temperature sensors and the
cold water inlet temperature sensors

R-nominal
B-value
R-Tolerance
Tmin
Tmax

12Kohm @25°C
B3740K
3%@60°C
-40°C
150°C

FAULT FINDING

Huba combined flow sensor and NTC 10k thermistor
Temperature
Resistance
Ohm
°C
±°C
334275
-36
0.9
47369
-6
0.1
26023
5
0.1
11000
23
0.6
10500
24
0.6
10000
25
0.6
9500
26
0.7
9000
27
0.7
8500
29
1.4
8000
30
1.5
7500
31
1.6
7000
33
1.7
6500
35
1.7
6000
37
1.8
5500
39
1.9
5000
41
2.1
4500
44
2.2
4000
47
2.3
3500
50
2.5
3000
54
2.7
2500
59
2.9
2000
65
3.3
1500
73
3.7
1000
86
4.3
R-nominal
B-value
R-Tolerance
Tmin
Tmax

12Kohm @25°C
B4050K
under 25°C±0.025*T °C over 25°C±0.05*T °C
-40°C
125°C

Page 26

PWM +
PWM SPARE

E – G/Y
N - Blue

HZ
20
25
30
35
40
45
50
55
60
65
70
75
80
85
90

flow rate determination
l/min
HZ
l/min
3.4
95
17.1
4.4
100
18.0
5.3
105
19.0
6.2
110
19.9
7.1
115
20.8
8.0
120
21.7
8.9
125
22.6
9.8
130
23.5
10.7
135
24.4
11.7
140
25.3
12.6
145
26.2
13.5
150
27.2
14.4
155
28.1
15.3
160
29.0
16.2
165
29.9

SERVICING AND MAINTENANCE
Check for presence of overheat link
An overheat link connection should be present in connection Junction 7. If you are
fitting a new board the overheat link that is on the board just removed must be retained
as the newly supplied board will not have one fitted.
Check outputs from the PWM controller PCB to the pump
PWM pump power

Check 230V ac across Junction 8, L(10) to E(6) and L(10) to N(8) (live test)
Check for 0-15V ac across Junction 8, N(8) to E(6) (live test)

PWM frequency

Power on the unit
Set the multi meter to measure the frequency
Measure the PWM frequency produced by the board between pins 3 on J8 and pin 9 on J8
This can be between 100Hz – 5000 Hz (1000Hz nominal)
(Lab tested figure of 562Hz recorded in steady state conditions).

Duty cycle

Switch your Multimeter to ‘duty cycle or %’ then it will show a percentage from 0 to 100%.
This percentage is the command for the pump how fast it should run.
When you perform a small DHW tapping, the percentage will be low
When you perform a large DHW tapping, the percentage will be higher
PWM input signal [%] indications
• 0-7 Pump stops (Standby)
• 7-15 Pump runs at minimum speed (operation)
• 12-15 Pump runs at minimum speed (start-up)
• 15-95 Pump speed increases linearly from minimum to maximum
• > 95 Pump runs at maximum speed

Page 27

FAULT FINDING

SERVICING AND MAINTENANCE
Check pump electrical circuits
LED

Meaning

Diagnosis

Cause

Remedy

Lights green

Normal running

Pump runs according
PWM input

Normal operation

n/a

Blinks quick green

Normal stopped

Pump in standby

Blinks red/ green

Abnormal running mode
-pump stopped but still
functional

The pump has stopped
due to external failure
Pump restarts by itself
after the fault has
disappeared

n/a
Under voltage U<160 V
or
Over voltage U>253 V

Check voltage supply
195 V 253 V

Resolve

Check for blockage in pipework
or pump housing

Resolve

Check cable connection secure and
resistance in cable

Sensors in
correct location?

OK?

N
Check
power output to pump J8 L(10),
N(8), E(6)

OK?

Water
mains on?

Overheat link
present in J7

Check
plumbing

OK?

SERVICING AND MAINTENANCE

FAULT FINDING

APPENDIX
water Savings
water Related Costs Can Be Reduced By good Plumbing Practice

1
2
1
1
2 tap
half open
Unregulated

Over
20 l/m

Fitted with regulator

5, 6 or
8 l/m

TAPS & MIXERS
4 Fixing Options For taps & Mixers
1. MK Range - Combined Regulators & Aerator
for screwing onto Taps & Mixers with internal
or external threads on their noses.Anti Vandal
models also available.

Unregulated
25 - 30 l/m

Regulated
10 - 12 l/m
SHOWERS

Vast quantities of water are needlessly run off to waste due to Taps, Mixers and Showers
discharging flow rates far in excess of the rates required for them to perform their
duties.
The contrasting flow rates shown on this leaflet clearly illustrate the savings that can
be made whilst still providing a good performance.
British made Aquaflow Regulators provide constant flow rates by automatically
compensating for supply pressure changes between 1 bar & 10 bars.
To facilitate installation into the wide range of plumbing equipment which is
encountered in the U.K, Four Fixing Options are available:-

2. MR05-T Range - Internal Regulators. Pushfit into Tap or Mixer seats. Produced in
three sizes - 12.5mm (BS1010), 12mm &
10mm, Flangeless models also available for
Taps with Low Lift washers.
3. MXF Standard Range - Screw on tail
models for Taps & Mixers. Fix onto the tails
before fitting the tap connectors. Available
in 3/8", 1/2", 3/4" and 1" BSP.
4. Compression Fitting Range - “In Line”
regulators housed in 15mm & 22mm CXC
Couplers & Isolating Valves.“ ”UK WFBS listed
by the Water Research Centre. Isolation valves
available for slotted screwdriver operation or
with coloured plastic handles. Now available
also in plastic bodied push-fit couplers &
valves.

3
3

Options For Showers
1. MXF “DW” Range - For fitting behind Fixed Shower Heads or onto Flexible Hoses for
Handshowers (preferably onto the inlet end when lightweight hoses are used).

2. Compression Fitting Range. “In Line” regulators as in Option 4 for Taps & Mixers.
4
Information by courtesy of
AquAFlOw RegulAtORS ltd
Haywood House, 40 New Road, Stourbridge, West Midlands DY8 1PA
TeLePHONe (01384) 442611 FAX: (01384) 442612

APPENDIX A

Page 30

APPENDIX

Page 31

APPENDIX B

APPENDIX
MANUAL HANDLING OF APPLIANCE PRODUCTS
Description
Manual handling means any transporting or supporting of a load (including lifting,
putting down, pushing, pulling, carrying or moving) by hand or bodily force.
Scope
This assessment will cover the largest unit within each product range manufactured
by Gledhill.
For specific weights and dimensions please refer to technical data section.
Main Hazards
Vision may not be clear due to the size of the products.
Adopting an incorrect method of lifting may cause injury, attempting to lift these
products will require help from others. (Team lifts)
Control Measures
Manual lifting procedure

Individual capability

The lift, key factors in safe lifting are:

Individual capability plays an important
part in handling these products. Persons
above average build and strength will
find it easier and should be in good
health. Persons below average build and
strength may require more rest periods
during the handling process.

a.
b.
c.
d.
e.

Balance
Position of back
Positioning of the arms and body
The hold
Taking the lead for team lifts

Balance - Since balance depends essentially upon the position of the feet,
they should be apart about hip breadth with one foot advanced giving full
balance sideways and forward without tension. In taking up this position,
lifting is done by bending at the knees instead of the hips and the muscles
that are brought into use are those of the thigh and not the back.

e. Taking the lead for team lifts- As
more than one person is required
for these products ensure that one
person is taking the lead. This may
be you so ensure that each person
that is helping is made aware of the
weight and of the items listed within
this assessment. Make sure you and
any others helping know the route
you intend to take that it is clear of
any obstructions. Never jerk the load
as this will add a little extra force and
can cause severe strain to the arms,
back and shoulders. If there are steps
involved decide on where you will
stop and take a rest period. Move
smoothly and in unison taking care
to look and listen to others helping
with the lift. Where possible use
a sack truck to move the product
over long flat distances, only lift the
products when necessary. If in doubt
stop and get more help.

Position of back - Straight - not necessary vertical. The spine must be
kept rigid, this coupled with a bent knee position, allows the centre line of
gravity of the body to be over the weight so reducing strain.
Positioning of arms and body - The further arms are away from the side,
the greater the strain on the shoulders, chest and back. Keep elbows close
to the body arms should be straight.
The hold - Before lifting ensure you have a good hold. Two handles are
provided on Appliance products at the top rear side, these allow one or
two persons to have a purposely-designed hold at the top of the appliance
to ensure easy lifting at the top of the product.

Pregnant women should not carry out
this operation.
Persons who are not in good health
should seek medical advice prior to
commencing any lifting or manual
handling operation.
Residual risk
Following the guidelines given above will
reduce any risk to injury.
All persons carrying out this operation
must be fully trained and copies of the
specific risk assessment made available
for inspection and use in their training
process.
Further guidance on Manual Handling
can be obtained from the Health and
Safety Executive. Manual Handling
Operations Regulations 1992.

APPENDIX C

Page 32

NOTES

Page 33

NOTES

Page 34

NOTES

Page 35

NOTES

Gledhill (Building Products) Ltd
AMD.DECEMBER 2013
CONDITIONS OF SALE & GUARANTEE TERMS
1.
Gledhill (Building Products) Ltd (“We” or “Gledhills”) only do business upon the Conditions which appear below
and no other. Unless we so agree in writing these Conditions shall apply in full to any supply of goods by us to the
exclusion of any Conditions or terms sought to be imposed by any purchaser. These Conditions of Sale and Warranty
Terms override those which are contained on the Invoice Forms and all Sales are now subject to these Conditions of
Sale and Warranty terms only.
2.
PRICE
Once an order or call off has been accepted the price will be held for three months but if delivery is extended
beyond that period at the customer’s request, then we reserve the right to amend the price when necessary.
The company reviews its pricing annually to adjust for changes in our cost base. We reserve the right to alter prices
at any time for severe movements in raw materials (mainly copper and steel). If there is to be a change we will give
customers at least four weeks notice but anything delivered after that date will be at the revised price. An order
may not be cancelled or varied after acceptance without the written consent of the company. Such cancellation or
variation shall be subject to such reasonable charges as may be appropriate.
3.
SPECIFICATION
The goods are supplied in accordance with the Specifications (if any) submitted to the Purchaser and any additions
and alterations shall be the subject of an extra charge. Any goods not so specified shall be in accordance with
our printed literature or the literature of any of our component suppliers (subject to any modifications made since
publication). If we adopt any changes in construction or design of the goods, or in the specification printed in our
literature, the Purchaser shall accept the goods so changed in fulfilment of the order.
4.
PAYMENT
The buyer shall make payment in full within thirty days from the end of the month in which the invoice is dated. If
we receive payment in full on or before the due date we will allow an appropriate settlement discount except where
we have quoted a special net price. If payment is not received in full on or before the due date we shall be entitled
in addition to the invoice price to:
(i)
payment of a sum equal to any increase in the copper price supplement applicable to the particular goods sold
between the date of receipt of order and the date of receipt of payment in full; and
(ii) interest on any part of the invoice price unpaid after the due date at the rate of 3% per annum over the base
rate for the time being of HSBC Bank plc.
5.
TIME
We give estimates of delivery dates in good faith and time of delivery is not nor shall be made of the essence of any
contract nor shall we be liable for any loss or damage occasioned by delay in delivery.
6.
DELIVERY
We deliver free normally by our own vehicles within 25 miles of any of our manufacturing depots. Delivery to any
place more than 25 miles from one of our manufacturing depots may be subject to our quoted delivery charges. We
reserve the right to make delivery of goods contained in one order by more than one consignment and at different
times. Where a period is agreed for delivery and such period is not extended by our Agreement, the Purchaser shall
take delivery within that period. If the Purchaser fails to take delivery, we shall be entitled at the Purchaser’s risk
and expense to store the goods at the Purchaser’s premises or elsewhere and to demand payment as if they had
been despatched. Off loading at point of delivery shall be the responsibility of and be undertaken by the Purchaser.
7.
SHORTAGES OR DAMAGE
Goods must be inspected before signature of delivery note and any damage, shortage or discrepancy noted on the
delivery note and the goods returned on the same vehicle. The buyer must also give us immediate written notice of
the damage, shortage or discrepancy so that we may prompt investigation.
8.
RETURN OF GOODS
Goods may not be returned to the Company except by prior written permission of an authorised officer of the
Company and such return shall be subject to payment by the Purchaser of handling and re-stocking charges,
transport and all other costs incurred by the Company.
9.
COMPANY LIABILITY AND GUARANTEE
9.1. Subject to the terms of these Conditions of Sale and Guarantee Terms Gledhills provide Guarantees in respect
of specific products as set out in this clause.
9.2. Each Guarantee is strictly conditional upon the following:9.2.1. Complaints must be given to us immediately, before any action is taken, as responsibility cannot be accepted
if repairs or renewals are attempted on site without our written approval.
9.2.2. The unit has been installed in accordance with our installation and service instructions and all relevant codes
of practice and regulations in force at the time of installation.
9.2.3. All necessary inlet controls and safety valves have been fitted correctly.
9.2.4. The unit has only been used for the storage of potable water supplied from the public mains. The water quality
shall be in accordance with European Council Directive 98/83 EC, or revised version at the date of installation,
and is not fed with water from a private supply. Particular:
Chloride content:
Max. 200 mg/l
Sulphate content:
Max. 200 mg/l
Combination chloride/sulphate:
Max. 300 mg/l (in total)
9.2.5 Where appropriate the unit has been regularly maintained as detailed in the installation and service instructions
9.2.6. Defects caused by corrosion or scale deposits are not covered by any Guarantee.
9.2.7. Where we agree to rectify any defect we reserve the right to undertake the work on our own premises.
9.2.8. We will not accept any labour charges associated with replacing the unit or parts for any of the following
products listed.
9.2.9. If the newly fitted water heater is not in regular use then it must be flushed through with fresh water for at least
15 minutes. Open at least one hot water tap once per week, during a period of at least 4 weeks.
9.3. Guarantees are provided in respect of specified goods supplied by Gledhills as follows:(a) Domestic and Commercial Open Vented Cylinders and Tanks.
The storage vessel is guaranteed for ten years and if it proves to be defective either in materials or workmanship,
we will either repair or supply replacement at our option with the closest substitute in the case of any obsolete
product to any address in Great Britain.
(i) free of all charge during the first year after delivery by us.
(ii) thereafter at a charge of one-tenth of the then current list price and any copper price supplement and
delivery charge during the second year after delivery by us and increasing by a further one-tenth on the
second and subsequent anniversary of delivery by us.
(b) Domestic Mains Fed Products [Primary Stores]
The storage vessel is guaranteed for five years and if it or any integral pipework as part of the storage vessel
assembly proves to be defective either in materials or workmanship, we reserve the right to either repair or
supply replacements or the closest possible substitute in the case of any obsolete product and will collect and
deliver to any address in England, Wales and Scotland (excluding all Scottish Islands).

TERMS AND CONDITIONS

Page 36

(i) free of all charge during the first year after delivery
by us.
(ii) thereafter at a charge of one-fifth of the then current
list price or any copper price supplement and
delivery charge during the second year after delivery
by us increasing by a further one-fifth on the second
and subsequent anniversary of delivery by us.
(c) StainlessLite Unvented Cylinders
Gledhill guarantee the components including controls,
valves and electrical parts for two years from the date
of purchase. IT SHOULD BE NOTED THAT THE FACTORY
FITTED TEMPERATURE AND PRESSURE RELIEF VALVE
MUST NOT BE REMOVED OR ALTERED IN ANY WAY OR
THE GUARANTEE WILL NOT BE VALID. GLEDHILL WILL
NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL LOSS
OR DAMAGE HOWEVER IT IS CAUSED.
The guarantee for the stainless steel vessel is
for twenty five years against material defect or
manufacturing faults if the original unit is returned to
us AND PROVIDED THAT:
(i) It has not been modified, other than by Gledhill.
(ii) It has not been subjected to wrong or improper
use or left uncared for.
(iii) It has only been used for the storage of potable
water supplied from the public mains, max
200mg/litre chloride.
(iv) It has not been subjected to frost damage.
(v) The benchmark service record is completed after
each annual service.
(vi) The unit has been serviced annually.
(vii) Any disinfection has been carried out strictly in
accordance with BS6700.
If the stainless steel vessel proves to be defective
either in materials or workmanship we reserve the
right to either repair or supply replacements or the
closest possible substitute in the case of any obsolete
product and will collect and deliver to any address in
England, Scotland and Wales (excluding all islands):
(i) free of charge during the first year after delivery by
us.
(ii) thereafter at a charge of one twenty fifth of the
then current list price during the second year
after delivery by us and increasing by a further
one twenty fifth on the second and subsequent
anniversary of delivery by us.
ACTION IN THE EVENT OF FAILURE
We will require the return of a cylinder which develops
a leak for inspection. If our examination confirms a
failure then an appropriate level of credit against the
cost of the original cylinder will be issued in line with
the terms of our warranty.
Please note:
- Installation must have been carried out by a
licensed specialized company (heating contractor
or plumber) following the version of installation
instructions in force.
- Gledhill or its representative was given the
opportunity to check complaints on site
immediately after any defect occurred.
- Confirmation exists that the system was
commissioned properly and that the system
was checked and maintenance was performed
annually by a specialised company licensed for
this purpose.
(d) Components of our products other than
Storage Vessels and Integral Pipework.
We will either extend to the purchaser the same terms
of warranty as we are given by the manufacturer of the
component or if the manufacturer does not give any
warranty, replace free of charge any component which
becomes defective within two years after the date of the
delivery by us and is returned to us at the purchaser’s
expense but we shall not meet the cost of removal or
shipping or return of the component or any other cost
charges or damages incurred by the purchaser.
9.4.
9.4.1. In respect of goods supplied by us and in respect of
any installation work carried out by or on our behalf,
our entire liability and the purchaser’s sole remedies
(subject to the Guarantees) shall be as follows:(a) We accept liability for death or personal injury to
the extent that it results from our negligence or
that of our employees

(b) Subject to the other provisions of this clause 9 we accept liability for direct physical damage to tangible
property to the extent that such damage is caused by our negligence or that of our employees, agents or
subcontractors.
(c) Our total liability to the purchaser over and above any liability to replace under the Guarantees (whether
in contract or in tort including negligence) in respect of any one cause of loss or damage claimed to result
from any breach of our obligations hereunder, shall be limited to actual money damages which shall not
exceed £20,000 provided that such monetary limit shall not apply to any liability on the part of ourselves
referred to in paragraph (a) above
(d) Except as provided in paragraph (a) above but otherwise not withstanding any provision herein contained
in no event shall we be liable for the following loss or damage howsoever caused and even if foreseeable
by us or in our contemplation:(i) economic loss which shall include loss of profits, business revenue, goodwill or anticipated savings
(ii) damages in respect of special indirect or consequential loss or damage (other than death, personal
injury and damage to tangible property)
(iii) any claim made against the purchaser by any other party (save as expressly provided in paragraph (b)
above)
(e) Except in respect of our liability referred to in paragraph (a) above no claim may be made or action brought
(whether in contract or in tort including negligence) by the purchaser in respect of any goods supplied by
us more than one year after the date of the invoice for the relevant goods.
(f) Without prejudice to any other term we shall not be liable for any water damage caused directly or
indirectly as a result of any leak or other defect in the goods. We cannot control the conditions of use of
the goods or the time or manner or location in which they will be installed and the purchaser agrees to be
fully responsible for testing and checking all works which include the goods at all relevant times (up to,
including and after commissioning) and for taking all necessary steps to identify any leaks and prevent any
damage being caused thereby.
(g) Nothing in these Conditions shall confer on the purchaser any rights or remedies to which the purchaser
would not otherwise be legally entitled
10. LOSS OR INJURY
Notwithstanding any other provision contained herein the purchaser’s hereby agree to fully indemnify us against
any damages losses costs claims or expenses incurred by us in respect of any claim brought against us by any third
party for:(a) any loss injury or damage wholly or partly caused by any goods supplied by us or their use.
(b) any loss injury or damage wholly or partly caused by the defective installation or substandard workmanship or
materials used in the installation of any goods supplied by us.
(c) any loss injury or damage in any way connected with the performance of this contract.
(d) any loss resulting from any failure by the purchaser to comply with its obligations under these terms as to
install and/or check works correctly.
PROVIDED that this paragraph will not require the purchaser to indemnify us against any liability for our own acts of
negligence or those of our employees agents or sub-contractors
FURTHER in the case of goods supplied by us which are re-sold and installed by a third party by the purchaser it will
be the sole responsibility of the purchaser to test the goods immediately after their installation to ensure that inter
alia they are correctly installed and in proper working order free from leaks and are not likely to cause any loss injury
or damage to any person or property.
11. VARIATION OF WARRANTY AND EXCLUSION
Should our warranty and exclusion be unacceptable we are prepared to negotiate for variation in their terms but
only on the basis of an increase in the price to allow for any additional liability or risk which may result from the
variation. Purchasers are advised to insure against any risk or liability which they may incur and which is not covered
by our warranty.
12. ADVICE
Any advice or assistance given by the Company is provided without charge and is in good faith without undertaking,
representation or warranty, and we will not accept any liability, whether consequential or compensatory, for advice
or assistance given.
13. RISK AND RETENTION OF TITLE
(a) goods supplied by us shall be at the Purchaser’s risk immediately upon delivery to the Purchaser or into
custody on the Purchaser’s behalf or to the Purchaser’s Order. The Purchaser shall effect adequate insurance
of the goods against all risks to the full invoice value of the goods, such insurance to be effective from the time
of delivery until property in the goods shall pass to the Purchaser as hereinafter provided.
(b) property in the goods supplied hereunder will pass to the Purchaser when full payment has been made by the
Purchaser to us for :(i) the goods of the subject of this contract.
(ii) all other goods the subject to of any other contract between the Purchaser and us which, at the time of
payment of the full price of the goods sold under this contract, have been delivered to the Purchaser but
not paid for in full.
(c) until property in the goods supplied hereunder passes to the Purchaser in accordance with paragraph (2)
above.
(i) the Purchaser shall hold the goods in a fiduciary capacity for us and shall store the same separately from
any other goods in the Purchaser’s possession and in a manner which enables them to be identified as our
goods.
(ii) the Purchaser shall immediately return the goods to us should our authorised representative so request.
All the necessary incidents associated with a fiduciary relationship shall apply.
(d) the Purchaser’s right to possess the goods shall cease forthwith upon the happening of any of the following
events, namely :(i) if the Purchaser fails to make payment in full for the goods within the time stipulated in clause 4 hereof.
(ii) if the Purchaser, not being a company, commits any act of bankruptcy, makes a proposal to his or her
creditors for a compromise or does anything which would entitle a petition for a Bankruptcy Order to be
presented.
(iii) if the Purchaser, being a company, does anything or fails to do anything which would entitle an
administrator or an administrative receiver or a receiver to take possession of any assets or which would
entitle any person to present a petition for winding up or to apply for an administration order.
(e) the Purchaser hereby grants to us an irrevocable licence to enter at any time any vehicle or premises owned
or occupied by the Purchaser or in the possession of the Purchaser for the purposes of repossessing and
recovering any such goods the property in which has remained in us under paragraph (2) above. We shall
not be responsible for and the Purchaser will indemnify us against liability in respect of damage caused to

Page 37

any vehicle or premises in such repossession and
removal being damaged which it was not reasonably
practicable to avoid.
(f)
notwithstanding paragraph (3) hereof and subject to
paragraph (7) hereof, the Purchaser shall be permitted
to sell the goods to third parties in the normal course
of business. In this respect the Purchaser shall act
in the capacity of our commission agent and the
proceeds of such sale :(i) shall be held in trust for us in a manner which
enables such proceeds to be identified as such, and:
(ii) shall not be mixed with other monies nor paid into
an overdrawn bank account.
We, as principal, shall remunerate the Purchaser as
commission agent a commission depending upon
the surplus which the Purchaser can obtain over and
above the sum, stipulated in this contract of supply
which will satisfy us.
(g) in the event that the Purchaser shall sell any of the
goods pursuant to clause (6) hereof, the Purchaser
shall forthwith inform us in writing of such sale and of
the identity and address of the third party to whom the
goods have been sold.
(h) if, before property in the goods passes to the
Purchaser under paragraph (2) above the goods are or
become affixed to any land or building owned by the
Purchaser it is hereby agreed and declared that such
affixation shall not have the effect of passing property
in the goods to the Purchaser. Furthermore if, before
property in the goods shall pass to the Purchaser
under paragraph (2) hereof, the goods are or become
affixed to any land or building (whether or not owned
by the Purchaser), the Purchaser shall:(i) ensure that the goods are capable of being removed
without material injury to such land or building.
(ii) take all necessary steps to prevent title to the
goods from passing to the landlord of such land or
building.
(iii) forthwith inform us in writing of such affixation and
of the address of the land or building concerned.
The Purchaser warrants to repair and make good
any damage caused by the affixation of the goods
to or their removal from any land or building and to
indemnify us against all loss damage or liability we
may incur or sustain as a result of affixation or removal.
(i) in the event that, before property in the goods
has passed to the Purchaser under paragraph (2)
hereof, the goods or any of them are lost, stolen,
damaged or destroyed :(ii) the Purchaser shall forthwith inform us in writing
of the fact and circumstances of such loss, theft,
damage or destruction.
(iii) the Purchaser shall assign to us the benefit of any
insurance claim in respect of the goods so lost,
stolen, damaged or destroyed.
14. NON-PAYMENT
If the Purchaser shall fail to make full payment for the goods
supplied hereunder within the time stipulated in clause 4
hereof or be in default of payment for any other reason then,
without prejudice to any of our other rights hereunder, we
shall be entitled to stop all deliveries of goods and materials
to the Purchaser, including deliveries or further deliveries of
goods under this contract. In addition we shall be entitled to
terminate all outstanding orders.
15. VALUE ADDED TAX
All prices quoted are exclusive of Value Added Tax which
will be charged at the rate ruling at the date of despatch of
invoice.
16. TRADE SALES ONLY
We are only prepared to deal with those who are not
consumers within the terms of the Unfair Contract Terms
Act 1977, the Sale of Goods Act 1979 and the Supply of
Goods and Services Act 1982. Accordingly any person who
purchases from us shall be deemed to have represented that
he is not a consumer by so purchasing.
17. JURISDICTION
The agreement is subject to English law for products
delivered in England and Scottish law for products delivered
in Scotland and any dispute hereunder shall be settled in
accordance therewith dependent upon the location.
18. PRODUCT DEVELOPMENT
Gledhill have a policy of continuous product development
and may introduce product modifications from time to time.

TERMS AND CONDITIONS

demonstrating compliance with the appropriate Building Regulations and then handed to the customer to keep for future reference.
Failure to install and commission this equipment to the manufacturer’s instructions may invalidate the warranty but does not affect statutory rights.

MAINS
PRESSURE HOT WATER STORAGE SYSTEM COMMISSIONING
CHECKLIST
Customer name:
Telephone number:
Address:

This Commissioning Checklist is to be completed in full by the competent person who commissioned the storage system as a means of
Cylinder Make and
Model
demonstrating
compliance
with the appropriate Building Regulations and then handed to the customer to keep for future reference.
Cylinder Serial Number

Failure to install and commission this equipment to the manufacturer’s instructions may invalidate the warranty but does not affect statutory rights.
Commissioned by (PRINT NAME):

Registered Operative ID Number

Company name:

Telephone number:

Company address:
Customer name:

Telephone number:
Commissioning date:
Address:
To be completed by the customer on receipt of a Building Regulations Compliance Certificate*:
Cylinder Make and Model
Building Regulations Notification Number (if applicable)
Cylinder Serial Number
ALL
SYSTEMSby
PRIMARY
SETTINGS (indirect heating only)
Commissioned
(PRINT NAME):

Registered Operative ID Number

Is
the primary
circuit a sealed or open vented system?
Company
name:

Sealed
Telephone
number:

Open

What is theaddress:
maximum primary flow temperature?
Company

°C
Commissioning date:

ALL SYSTEMS

To
be is
completed
by the
customer
on receipt
of aatBuilding
Compliance Certificate*:
What
the incoming
static
cold water
pressure
the inletRegulations
to the system?

bar

Building
Regulations
Notification
Number (ifdebris
applicable)
Has a strainer
been cleaned
of installation
(if fitted)?

Yes

Is theSYSTEMS
installationPRIMARY
in a hard water
area (above
200ppm)?
ALL
SETTINGS
(indirect
heating only)

Yes

If yes,
has a water
scale
reducer
been vented
fitted? system?
Is
the primary
circuit
a sealed
or open

Yes

No
Open

Sealed

What is
type
scale reducer
hasflow
been
fitted?
What
theofmaximum
primary
temperature?

°C

What is the hot water thermostat set temperature?
ALL SYSTEMS
What is the maximum hot water flow rate at set thermostat temperature (measured at high flow outlet)?
What is the incoming static cold water pressure at the inlet to the system?
Time and temperature controls have been fitted in compliance with Part L of the Building Regulations?
Has a strainer been cleaned of installation debris (if fitted)?
Type of control system (if applicable)
Is the installation in a hard water area (above 200ppm)?
Is the cylinder solar (or other renewable) compatible?
If yes, has a water scale reducer been fitted?
What is the hot water temperature at the nearest outlet?
What type of scale reducer has been fitted?
All appropriate pipes have been insulated up to 1 metre or the point where they become concealed
What is the hot water thermostat set temperature?

°C

Y Plan

Yes
S Plan
Yes
Yes
Yes

Yes
°C

UNVENTED
SYSTEMS
What
is the maximum
hotONLY
water flow rate at set thermostat temperature (measured at high flow outlet)?

I/min

Whereand
is the
pressure reducing
valvebeen
situated
Time
temperature
controls have
fitted(ifinfitted)?
compliance with Part L of the Building Regulations?
What of
is control
the pressure
reducing
valve setting?
Type
system
(if applicable)

I/min
bar
Yes
No
Other
No
No
No
°C

Yes
Y Plan

Has
combined
temperature
and pressure
relief valve and expansion valve been fitted and discharge tested?
Is
thea cylinder
solar
(or other renewable)
compatible?

S Plan
Yes
Yes

The tundish
andwater
discharge
pipework
been connected
What
is the hot
temperature
at have
the nearest
outlet? and terminated to Part G of the Building Regulations

bar
Other
No
No
°CYes

Areappropriate
all energy sources
fitted
withinsulated
a cut out up
device?
All
pipes have
been
to 1 metre or the point where they become concealed

Yes

No
Yes

Has the expansion vessel or internal air space been checked?
UNVENTED SYSTEMS ONLY

Yes

THERMAL
Where
is theSTORES
pressureONLY
reducing valve situated (if fitted)?
What is
store
is achievable?
What
the temperature
pressure reducing
valve setting?

bar

Whataiscombined
the maximum
hot water
temperature?
Has
temperature
and
pressure relief valve and expansion valve been fitted and discharge tested?

Yes

The
and discharge pipework have been connected and terminated to Part G of the Building Regulations
ALL tundish
INSTALLATIONS

°C
°C

Yes

Are
sourcescomplies
fitted withwith
a cut
device? Building Regulations
The all
hotenergy
water system
theout
appropriate

Yes

No
Yes

Has
the expansion
vessel
or internal
air space been
The system
has been
installed
and commissioned
in checked?
accordance with the manufacturer’s instructions

Yes

No
Yes

The
systemSTORES
controls have
been demonstrated to and understood by the customer
THERMAL
ONLY

Yes

The
literature,
including Benchmark Checklist and Service Record, has been explained and left with the customer
Whatmanufacturer’s
store temperature
is achievable?

Yes

What is the maximum
hot water
temperature?
Commissioning
Engineer’s
Signature

°C
°C

Customer’s
Signature
ALL INSTALLATIONS
(To
confirm
satisfactory
demonstration
receipt ofBuilding
manufacturer’s
literature)
The hot water system complies
with theand
appropriate
Regulations

Yes

The system has been installed and commissioned in accordance with the manufacturer’s instructions

Yes

The system controls have been demonstrated to and understood by the customer

Yes

The manufacturer’s literature, including Benchmark Checklist and Service Record, has been explained and left with the customer

Yes

Commissioning Engineer’s Signature
Customer’s Signature
(To confirm satisfactory demonstration and receipt of manufacturer’s literature)

*All installations in England and Wales must be notified to Local Authority Building Control (LABC) either directly or through a
Competent Persons Scheme. A Building Regulations Compliance Certificate will then be issued to the customer.
www.centralheating.co.uk

While this Checklist can be used for any installation covered by its description, only appliances manufactured by Scheme Members will
be covered by the rules and requirements of the Benchmark Scheme.
*All installations in England and Wales must be notified to Local Authority Building Control (LABC) either directly or through a
Competent Persons Scheme. A Building Regulations Compliance Certificate will then be issued to the customer.

BENCHMARK

Page 38

www.centralheating.co.uk

SERVICE RECORD
It is recommended that your hot water system is serviced regularly and that the appropriate Service Record is completed.
Service Provider
Before completing the appropriate Service Record below, please ensure you have carried out the service as described in the manufacturer’s instructions.

SERVICE 01

Date:

SERVICE 02

Engineer name:

Company name:

Telephone No:

Comments:

Signature

SERVICE 03

Date:

SERVICE 04

Engineer name:

Company name:

Telephone No:

Comments:

Signature

SERVICE 05

Date:

SERVICE 06

Engineer name:

Company name:

Telephone No:

Comments:

Signature

SERVICE 07

Date:

SERVICE 08

Engineer name:

Company name:

Telephone No:

Comments:

Signature

SERVICE 09

Date:

SERVICE 10

Engineer name:

Company name:

Telephone No:

Comments:

Signature

Page 39

Date:

BENCHMARK

Protect your Gledhill
product after your
initial warranty period
On expiry of your initial warranty period, Gledhill Response Limited would be
pleased to provide further customer support with a range of services including:
Low cost annual repair and maintenance contracts direct from Gledhill
Annual servicing and safety checks
Expert response to ‘out of warranty’ breakdowns at fixed charges

Please call 08445 679898 or visit www.gledhill.net for further details

For any spare part requirements on
this product simply
go to www.gledhill-spares.net

Gledhill Building Products Limited
Sycamore Estate, Squires Gate, Blackpool FY4 3RL Tel: 01253 474550 Fax: 01253 474551 sales@gledhill.net
After Sales Technical Support Tel: 01253 474584
Gledhill Building Products produce cylinders for use with a wide range of heat sources including;

Gas and oil boilers
Ground source heat pumps

Electricity
Solar energy

Air source heat pumps
Wood burning stoves

Further information on Gledhill products can be found at www.gledhill.net

“Only the best
is acceptable”

FM 02057

Due to a programme of continuous improvement Gledhill Building Products reserve the right to modify products without prior notice.
It is advisable to check the product technical detail by using the latest design and installation manuals available from our technical support team or on our website.
It is an offence to copy or adapt this document without consent of the owner.

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