PC D340 CANON D320 FAX L400 Service Manual Pages

User Manual: PC-D340

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REVISION 0
PC-D320

H12-2553

PC-D340

H12-2563

FAX-L400
H12-2573
FAX-L400
H12-2575
FAX-L400
H12-2577
HANDSET APPARATUS

JAN. 2003
COPYRIGHT © 2003 CANON INC.

230V EC/UK/GER/FRN/
SWI/AST/SAF
230V EC/UK/GER/FRN/
SWI/AST/SAF
230V EC/UK
230V GER
230V FRN

HY8-10AX-000
CANON PC-D320/340 FAX-L400 JAN. 2003

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II. ABOUT THIS MANUAL
This manual is divided into five parts, and contains information required for servicing the
product.
Each of the above parts is further divided into the following four chapters:

Chapter 1: General Description
This part explains product specifications and the how to service the unit safely. It is very
important, so please read it.
Chapter 2: Technical Reference
This part explains the technical theory the product.
Chapter 3: Assembly and Disassembly
This part explains the assembly and disassembly of the product.
Chapter 4: Maintenance and Service
This part explains how to maintain the products for adjustment and troubleshooting and
service operations and service switches.
Chapter 5: Appendix
This part explains the informations of the optional products and user data flow.

REFERENCE

• For more details of user operations and user reports, see the separate volume
of Basic Guide and Printer Guide.
• Detailed description of each SSSW/parameter is not given in this manual
except the new SSSWs/parameters added to this model.
See G3 Facsimile Service Data Handbook (supplied separately) for
details them.

II

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III. REVISION HISTORY
REVISION
0

CONTENT
Original

III

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IV. TABLE OF CONTENTS
Page
1- 1
1- 1
1- 1
1- 2
1- 2
1- 3
1- 5
1- 7
1 -10
1 -10
1 -13
1 -16
1 -16
1 -19
1 -24
1 -24
1 -26

Chapter 1: General Description
1. FEATURES
1.1 Overview
1.2 Option overview
2. SPECIFICATIONS
2.1 General Specifications
2.2 Communication Specifications
2.3 Scanner Specifications
2.4 Printer Specifications
2.5 Copy Specifications
2.6 Functions
2.7 Interface Specifications
3. OVERVIEW
3.1 External View
3.2 Operation Panel
3.3 Consumables
3.3.1 Toner Cartridge
3.3.2 Print media

2- 1
2- 1
2- 2
2- 4
2- 6
2- 7
2 -10
2 -11
2 -11
2 -12
2 -12
2 -12
2 -12
2 -12
2 -12
2 -12
2 -14
2 -15
2 -16
2 -16
2 -17
2 -17
2 -18

Chapter 2: Technical Reference
1. COMPONENT LAYOUT
1.1 Parts Layout
1.2 Printed Circuit Boards Layout
1.3 Sensors Layout
2. SCANNER SECTION
2.1 Names and Functions of Parts
3. PAPER SUPPLY SECTION
3.1 Recording Paper Pick-up Function
3.1.1 Paper size error
3.2 Recording Paper Jam Detection Configuration
3.2.1 Pick-up delay jam
3.2.2 Pick-up stationary jam
3.2.3 Delivery delay jam
3.2.4 Wrapping jam
3.2.5 Delivery stationary jam
3.2.6 Residual paper jam
4. PRINTER SECTION
4.1 Laser/Scanner Section
4.2 Toner Cartridge
4.3 Toner Transfer Section
4.4 Fixing Section
4.4.1 Fixing unit Malfunction
5. NEW FUNCTION

IV

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Chapter 3: Assembly and Disassembly
3- 1
1. ATTENTION TO BE PAID DURING ASSEMBLY/ DISASSEMBLY
3- 1
1.1 Safety Cautions
3- 2
1.2 General Cautions
3- 3
1.3 Product-Inherent Cautions
3- 4
1.4 All Clear (Action in the Event of Abnormality)
3- 5
2. DISASSEMBLY/ASSEMBLY
3- 5
2.1 Disassembly Procedure
3- 5
2.1.1 Document feed section
3 -11
2.1.2 Recording section
3 -17
2.1.3 Fixing section

4- 1
4- 1
4- 1
4- 2
4- 2
4- 2
4- 2
4- 2
4- 3
4- 3
4- 3
4- 3
4- 3
4- 3
4- 3
4- 3
4- 3
4- 3
4- 5
4- 5
4- 5
4- 5
4- 5
4- 5
4- 5
4- 5
4- 5
4- 7
4- 7
4- 8

Chapter 4: Maintenance and Service
1. MAINTENANCE LIST
1.1 Consumables
1.2 Cleaning
1.3 Periodic Inspection
1.4 Periodic Replacement Parts
1.5 Adjustment Items
1.6 General Tools
1.7 Special Tools
2. HOW TO CLEAN PARTS
2.1 Main Unit Outer Covers
2.2 Platen Glass
2.3 Platen Glass Cover
2.4 Document Pick-up Roller for PC-D340/FAX-L400 only
2.5 Document Separation Roller for PC-D340/FAX-L400 only
2.6 Document Separation Guide for PC-D340/FAX-L400 only
2.7 Document Feed Roller for PC-D340/FAX-L400 only
2.8 Document Eject Roller for PC-D340/FAX-L400 only
2.9 White Sheet for PC-D340/FAX-L400 only
2.10 Transfer Guide
2.11 Paper Pick-up Roller
2.12 Separation Guide
2.13 Transfer Charging Roller
2.14 Static Charge Eliminator
2.15 Paper Feed Belt
2.16 Fixing Entrance Guide
2.17 Fixing Film
2.18 Fixing Pressure Roller
3. ADJUSTMENT
3.1 Checking the Nip Width of the Pressure Roller
3.2 Gain Auto Adjustment

V

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4- 9
4- 9
4 -11
4 -11
4 -15
4 -26
4 -26
4 -27
4 -34
4 -36
4 -42
4 -42
4 -42
4 -44
4 -45
4 -52
4 -53
4 -69
4 -69
4 -70
4 -71
4 -71
4 -72
4 -73
4 -77
4 -81
4 -81
4 -81
4 -83
4 -116
4 -116

4. TROUBLESHOOTING
4.1 Troubleshooting Index
4.2 Errors Shown on the Display
4.2.1 User error message
4.2.2 Error codes
4.3 Errors not Shown on the Display
4.3.1 General errors
4.3.2 Printing problems
4.3.3 Scanning problems
4.3.4 Test mode function problems
5. SERVICE SWITCHES
5.1 Hardware Switches
5.2 Service Data Setting
5.3 Service Data Registration/Setting Method
5.4 Service Data Flowchart
5.5 Explanation of SSSW (Service Soft Switch Settings)
5.6 New SSSWs/Parameters Added to this Model
6. TEST FUNCTIONS
6.1 Test Mode Overview
6.2 Test Mode Flowchart
6.3 D-RAM Tests
6.4 CCD Tests
6.5 Print Tests
6.6 Modem and NCU Tests
6.7 Faculty Tests
7. SERVICE REPORT
7.1 Report Output Function
7.1.1 User report output functions
7.1.2 Service report output functions
8. WIRING DIAGRAM
8.1 Wiring Diagram

5- 1
5- 1
5- 1
5- 2
5- 2
5 -10
5 -10
5 -10

Chapter 5: Appendix
1. INSTALLATION
1.1 Setting up
1.2 Checking Operation
2. USER DATA FLOW
2.1 User Data Flow (by Operation Panel)
3. OPTION
3.1 Handset Kit (FAX-L400 only)
3.1.1 Service operations

VI

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Chapter 3
Assembly and
Disassembly

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PC-D320/PC-D340/FAX-L400 Chapter 3: Assembly and Disassembly

1. ATTENTION TO BE PAID DURING ASSEMBLY/DISASSEMBLY
1.1 Safety Cautions
Electrical shock
In order to prevent any risk of electrical shock, always be sure to check that the power cord
and modular jack have been removed. Also, remove all cables connecting to the computer.
When conducting service that requires the main unit to be powered on, be sure to wear
some kind of earthing, such as a wrist strap, etc. Otherwise, there is a
danger of conduction and electrical shock.
Parts which are generally likely to cause electrical shock are as follows.
• Power supply unit primary (supplied with AC voltage)
• Telephone line primary
• LBP engine high voltage contacts (for high voltage during developing and
transfer)
High temperature
In order to prevent burns during disassembly, allow at least ten minutes, after
the power has been switched off, for the high temperature components to cool
down.
General high temperature components are as follows.
• Motors
• Power supply unit
• Elements on driver ICs, etc., on PCBs (in particular, ICs with heatsinks)
• BJ cartridge aluminium plate (for BJ cartridge engine models)
• Fixing unit and peripheral covers (for LBP engines)
Battery Replacement
The batteries must be replaced correctly to avoid explosion.
Do not replace any battery with one not indicated for the machine, i.e., use one of the same
type or equivalent. Be sure to dispose of used batteries according to local laws and
regulations.
Fire
It is dangerous to throw lithium batteries and parts and components containing flammable
substances, such as cartridges, etc., into fire. Such parts and components must be disposed
of in accordance with local laws and regulations.
Ignition
When using solvents such as alcohol, etc., while conducting service, there is a
danger of fire igniting from heat from internal circuitry and from sparks. Before using any
such solvents, be sure to switch off the power and allow time for high temperature parts to
cool down. Make sure that there is sufficient ventilation when working with solvents.

3 1



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