CSC_Hard_Drive_Bible_8th_Edition_1996 CSC Hard Drive Bible 8th Edition 1996
CSC_Hard_Drive_Bible_8th_Edition_1996 CSC_Hard_Drive_Bible_8th_Edition_1996
User Manual: CSC_Hard_Drive_Bible_8th_Edition_1996
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Eighth Edition July, 1996 DEDICATION To my father, Joseph Bodo, who sparked my interest in electronics at an eadyage. ABOUT THE AUTHOR Martin Bodo is the founder and president of Corporate Systems Center. An avid computer enthusiast since his eady teens, he holds a degree in Physics from the University of Santa Clara. Martin Bodo Author THANKS To The entire CSC staff who have helped write, edit, sell, and distribute the Hard Drive Bible to over 40,000 satisfied customers. SPECIAL ACKNOWLEDGEMENTS Harold Moorehead Editor, Photographer jody Coil Production Manager We would like to thank all of the manufacturers who provided us with data for this publication. Without their cooperation, production of this book would not have been possible. Maxtor Technical Support Department Maxtor Service Center Quantum Technical Supporlt Department Western Digital Technical Support Department Jim Plelps - Rodime Inc. Bill Rudock - Seagate Technology Mike Mori - Sycard Technologies 90000 janne Masingale Typographer 9 780964 150317 International Standard Book Number: 0-9641503-1-X Copyright © 1989-1996 by Corporate Systems Center. All rights reserved. Printed in the United States of America. Except as permitted under the Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system without the prior written permission of Corporate Systems Center. Software programs distributed on CD-ROM with this book arc copyrighted by the various authors. All trademarks contained herein arc the property of their respective owners. CSC's corporate headquarters is located in Sunnyvale, California. This location puts CSC at the epicenter of the latest developments in data storage technology. About esc esc was founded in 1986 by our president, Martin Bodo. Since then, we've grown consistently by providing the best customer service in the industry. Our mission is to offer quality data storage products available and to back them up with professional service and support. We're proud to employ the most technically qualified individuals in the data storage industry. Our in-house technical service center provides free lifetime technical support for hardware customers. Corporate Systems Center proudly services the entire digital data storage market, from manufacturers to end users. PCI WIDE SCSI·III CONrROLJtER UNIVERSAL SCSI CONTROLLER , DOS, OS/2™, Windows '95 and NfM drivers included • ASprM • • • • An ideal match for fast Pentiums and Windows '95 Supports both Wide and Narrow SCSI drives FLASH BIOS option permits upgrade to SCSI·III software features Automatic termination eliminates data errors You asked for it - we built it. The PCI bus is a perfect performance match for Wide SCSI-III. Take advantage of these new standards and get twice the data rates of SCSI-II. Connect up to fifteen Wide drives to your fileserver and get double the performance of standard SCSI-II drives. This card is ideal for disk intensive fileservers and Audio Visual workstations which operate several drives concurrently. You want maximum system performance with the fewest headaches. Now,existing, inexpensive SCSI-II drives can share the bus with Fast & Wide SCSI-III. Get it all - compatibility, ease of installation, and FastCache ™ performance with Fast & Wide SCSI-III transfer rates. Drive transfer rate: 20MB/sec; Bus transfer rate: 133MB/sec. Call us today for a free price comparison guide including Fast & Wide SCSI-III hard disk drives and other storage devices. csc FAsrCACHCM PCMCIA CtJ~NrROLLER esc's fASTCACHr PCItIC'A SCS'-II • • • • • • Fastest PCMCIA controller available M ASpr Compliant. CD·ROM and hard disk drivers included 3.3MB/sec Sustained Data Transfer Rate; 10MB/sec Burst Rate Full, high performance Windows '95 and OS/2 WarpTM drivers are included Supports Windows 3.x, Windows for Workgroups, DOS, and OS/2 Includes Cable and Software - Compare and Save Upgrade your notebook to Fast SCSI-II. The CSC FastCache PC Card slips into your PCMCIA slot and brings your notebook all the power of CD-ROM, DAT, optical, and Fast SCSI-II hard drives. This controller is ASPI compliant and includes free CD-ROM and hard disk drivers. Using PCMCIA is the only way to add CD-ROM with acceptable performance. The PCMCIA Fastcache Card is fully format compatible with most other SCSI cards, so you can share peripherals with your desktop. Made in the U.S.A. Call today and connect any SCSI device to your notebook. M CSC llJSTCACHr x J0 FLOPPY ADVANCED 'EArURES • • • • • Accelerates lfloppy performance up to 10 times Transfers data instantly using 1.5MB cache Duplicates disks in less ,than 15 seconds Complete ki11 includes drive and controller Now includes motorized disk eject You purchased high end Pentium performance. The video and SCSI accelerators work great. But you could die frustrated waiting for the floppy drive. Slip the new lrastCache XIO into your system and hold on. Aseparate microprocessor and 1.5MB RAM cache now control your floppy. You can boot faster from a floppy than from a hard drive. Your floppy drive is finally useful. Transfer data instantly. Duplicate disks in seconds, not minutes. Install large applications instantly. The esc FastCache X10 runs applications up to 10 times faster than normal drives. The FastCache X10 is designed for people who can't afford to wait. Try it risk free for 15 days. Call us today. AK47 ISA SCSI..II CONTROLLER ADVANCED FEATURES • True FAST SCSI-1110MB/sec burst transfer rate • Sustained transfer rates reach 3-4MB/sec - depending on processor and ISA : bus speeds • On board floppy controller supports 4 drives, including 2.88MB units and "fast floppy tapes" • Includes floPI)Y cables, internal SCSI coble, update and ASPI, Windows '95 and Windows NTM driver software • Easy plug and play installation in any standard 16 bit slot • Free softwarEl upgrades from the CSC BBS Connect any IBM compatible system to the world of CD-ROM and Fast SCSI-II drives. You'll get maximum SCSI disk system performance without headaches. CSC's proprietary "hyper-FIFO" design and industry standard drivers make this card compatible where others fail. Strong termination and power protection eliminate cabling problems and offer maximum reliability, even with up to 7 drives attached. The optional caching drivers accelerate CD-ROM performance to hard disk speeds. Flash BIOS lets you add additional SCSI features with free software updates from the CSC BBS. UNIVERSAL DRIVE DUPLICA1'OR COPIES TO AND fROM ANY DRIVE: • SCSI-I, SCSI-II, or SCSI-III disk drives • CD-ROM players and CD-R recorders • Erasable Optical Cartridges • DOS and 32 bit NT compatible files, even on file servers • IDE, MFM, Rll, or ESDI drives • Now supports SCSI tape drives Easily copy an entire hard drive or CD-ROM. Using standard drives, you can instantly copy an entire disk, including operating systems, directories, files, simply ... everything. Make fast backup copies of CD-ROM software using CD-R drives. Instantly format drives for PCs, Sun, SGI, and UNIX workstations. Dealers and system builders can save hours of time by preinstalling software on one drive and then using that drive as a master for rapid duplication. Users can back up and restore data from CD disk, MlO optical disks, or even DOS compatible files. CSC's new menu driven duplication software saves MIS profeSSionals hours every day. Fully install standard configurations over a network using the DOS file compatibility mode to create master image files on your server. Any data is fair game for the FastCache duplicator. Data is precisely duplicated on a byte by byte basis. Exact copies result. WINDOWS 195 TAPE BACK I'P MAXIMIZE YOUR SCSI PERfORMANCE • Universal SCSI device support including 4mm, OAT, 8mm, Exabyte, WI', DLT, autoloaders and others not supported under Microsoft backup • Easy to use - Fast menu driven interface shows files on disk and tape • Automatic selection of files which require backup • True 32 bit performance and reliability You made the right choice with Windows '95. Now get powerful multitasking tape backup and restore protection. FastCacheMbackup is your high performance backup and restore solution. Get full compatibility with SCSI devices not supported by Microsoft BackupfM. Protect your data from accidental deletion and system crashes with fast, efficient backups. Installation is automatic. Backup operation has never been simpler. Aclean graphical user interface shows files on tape and disk for easy selection. SCSI ~VlECHANICM FOR WINDOWS 195 AND NT IIIIAX,.,ZI' YOUIl ICSI I""fOUlAIIC' • low level format drives, optical cartridges & tapes - reassign defective sectors manually or automatically • Verify drive Ilerformance and data integrity • Clone drives - including Windows '95 and NT operating systems • Read manufclcturers' information and mode settings • Easily changE~ drive modes and cache settings Windows '95 and NT are great operating systems. But it's tough to manage servers and workstations without good SCSI utilities. Get the new Windows '95 SCSI utility pack from esc. All the features Microsoft left out are now yours. Control disk drive "mode pages" to increase efficiency and change cache parameters. Read the manufacturers' information and mode settings. Verify drive performance and data integrity with efficient surface scans. Clone entire hard drives - including Windows '95 and NT operating systems and files. Automatically reassign bad sectors for data security. This true 32 bit software is designed specifically for Windows '95 and NT. Call CSC today and maximize your Windows '95 SCSI performance. CD-ROM DUPLICATOR QUICKLY COPY CD-'O.S • Sustained reading speed 4X - 600KB/sec • Sustained writing speed 4X - 600KB/sec • Both drives operate concurrently for top performance • System includes controller, drives, software and blank disk • PCI controller, cables and terminator me included Use your PC to copy CD-ROM disks in minutes. Make software backups on rugged, permanent media. Produce disks quickly and economically for distribution. No mastering software or multimedia experience is required. Everything you need is included. You get a complete external system with two matched drives: a 4X!6x CD-ROM reader/writer and an NY certified 700MB SCSI drive. The CSC FastCache duplication software and controller take advantage of both, operating them Simultaneously to automatically duplicate disks in minutes. You can even transfer CD images to and from hard disks or optical cartridges. Plug the controller card in any Pentium PCI slot, connect the external unit, and you'll be up and running out of the box. Software and hardware are matched for compatibility and top performance. • DISK ARRAY ENCLOSURES SCSI SERVER TOWER • Holds up to 8 SCSI drives • Solid steel case with dual cooling fans and microfiltering • Ideal for LAN servers • Up to 2 SCSI ports and up to 8 ID switches, optional • Holds any combination of half or full height 5.25" drives • Custom cobling to meet your specifications CSC is now delivering the ultimate SCSI enclosure. Up to eight half height SCSI hard, CD-ROM, optical, and tape drives can be configured to your specifications. Whether you need a network storage subsystem, an external SCSI drive case, or a full-blown disk array, CSC has it. We'll custom build it complete with the drives of your choice for free, when drives and tower are purchased together. Aprofessionally designed micro-filtered air cooling system featuring dual forced air fans protects sensitive optical and tape drives. CD-ROM rOWERS NETWORK CD TOWER • Access data immediately with seven drives on line simultaneously • Ideal for Novell, OS/2, Banyan, and NT network servers • Includes dual cooling fans for long term reliability • Full SCSI-II command set for software compatibility • Heavy duty enclosure and 300 watt power supply You demand top network performance. Don't even think of using CD changers on a network. With a heavy load of multiple users, changer performance is just too low. Aheavy duty network CD-ROM tower from CSC is your solution. With seven drives on line simultaneously, your workstations will access data immediately. The custom manufactured, solid steel disk array enclosure with microfiltered fans ensures long term, reliable operation. This system is chosen by government, military, and educational institutions. Call today for your complete seven drive subsystem, ready to plug and play on your file server. Custom configurations are also available. Corporate Systems Center (408) 743·8787 TABLE OF CONTENTS The Histor:r of Disk JDrives ••..•...••.••••••.••.•...•..•••••.•....•••••••••...•.••.••.••. 1 :Basic Drive IOperation ............................................................................. 9 Spindle Motors ............ ".............................................. "............................. 9 .Head Carriage ........................ "................................................................ l 0 Media and f[eads .................................................................................... 11 Stepper Motor Servo Systems ................................................................ 12 Voice Coil Servo Systerns ........................................... "........................... 12 Keeping it C:lean ..................................................................................... 14 Data Encoding and Decoding ................................................................ 15 Encoding allLd Decoding Codes .............................................................. 16 NRZ (Non-Return to Zero) ................................... "........................... 16 PE (phase Encoding) ......................................................................... 16 FM (Frequency Modulation) ............................................................. 16 MFM (Modified Frequency Modulation) ........................................... 16 RLL (Run Length Limited Encoding) ................................................ 17 Future C:odes ..................................................................................... 18 Interface Standards.o ....................................................................... 19 ANSI ................................. "................................................................ 19 NAB ...... "............................................................................................ 19 IBM ....................................................................... "........................... 19 IRCC .................................................................................................. 19 IRIG.................................................................................................... 19 Shugart Associates." .............................................. "........................... 20 Seagate Technology.......................................................................... 20 "IDE" or "ATA" Interface .......................................................................... 20 ST-506/ST-412 Interface ......... "................................................................ 21 MI~M and RLL Encoding ................ > ........................................................ 21 © esc 1996 Hard Drive Bible I Corporate Systems Center (408) 743·8787 TABLE OF CONTENTS ESDI Interface .......................................................................................... 22 SCSI Interface ......................................................................................... 23 WIDE SCSI .............................................................................................. 23 FAST SCSI .........................................................".................................. ,... 24 Ultra SCSI .............................................................................................'.. 24 SMD Interface ......................................................................................... 24 IPI Interface ............................................................................................ 24 QIC-02 Interface ..................................................................................... 24 QIC-40 Interface ..................................................................................... 2'1 QIC-36 Interface ..................................................................................... 25 SA-400 Interface .................................................................................. ,... 25 Future Standards .................................................................................. ,... 25 PRML Technology-.......................................:................................. 1• • • 27 Enhanced IDE ............................................................................... 29 Original (Non-Enhanced) IDE Limitations ............................................. 29 IBM AT Compatible BIOS Limitations ................................................. " .. 30 1• • • S.CSI Command Refere:llce .........................•..........•.....•..........•........ 3;3 Format Unit - Op Code 04· H ................................................................... 34 Inquiry - Op Code 12 H .... "..................................................................... 34 Mode Select - Op Code 15H ................................................................... 3'1 Mode Sense - Op Code IA,H ............................................... · ................... 35 Read - Op Code ISH ............................................................................... 35 Read Capacity - Op Code 25 H ............................................................... 35 Read Extended - Op Code 12H .............................................................. 36 Read Long - Op Code 3E1:1: ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 36 Reassign Blocks - Op Code 07H ............................................................. 36 Reassign Blocks Defect List .................................................................... 37 Release - Op Cocle 17H ..................................................................... ...... 3t~ Requests Sense - Op Code 03H .............................................................. 38 Rezero Unit - Op Code OI H............................. ·................................... ,.. 39 Seek - Op Code OB H ............................................................................... 39 Seek Extended - Op Code 2BH .............................................................. 39 Send Diagnostic - Op Code 1DH ............................................................ 40 Start/Stop Unit - Op Code IB H .............................................................. 40 Test Unit Ready - Op Cod(~ OOH ............................................. , ............ ,.. 40 Verify" - Op Code 2FH ....... ,.................................................................. ,... 41 Write - Op Code OAH .......................................................................... ".. 41 Write Extended - Op Code 2AH ............................................................ 41 Write Long - Op Code 3Fn .................................................................... 42 II Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 TABLE OF CONTENTS What is SC,SI-ill? ................ "............................................................. 43 SCSI Buzzwords .......... ".............................................. "............................ 43 SCSI-III ........,............................................................................................ 43 Fast SCSI - How It All Started .................................................................. 43 Narrow SCSI ........................................................................................... 44 WIDE SCSI., ............ "............................................................................... 44 SCA............ "............................................................................................ 44 Fiber Channel -The Future of SCSI? ......................... "............................ 4 5 Downward CompatibiHty? .................................................................... 45 What SCSI Flavor Should I Buy? ............................................................ 45 SCA Hot Pl.ugs ...... o ••• o • • • • • • • • • Il • • • • • • • • • • • • • • • • • • • • • • • • • • • . • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 47 PCI Interface............ ,........................................................................ 49 Choosing a Hard Drive and Controller......................................... 51 Controller Setup and Jumpering.................................................. 55 ISA Bus Basc~ I/O Address ....................................................................... 55 ISA Bus Base BIOS Address ..................................................................... 56 ISA Bus DMA Channel ............................................................................ 56 ISA Bus Controller Interrupt.".............................................................. .56 Floppy Address ...................... "................................................................ 56 A Tip for Motherboards with G'Extended Chipset" Setup ....................... 57 Drive Setu1[> and J umpering........................................................... 59 Typical IDE Drive Installation ................................................................ 59 IDE Drive ]llmpering .............................................................................. 60 DSO or DS 1 Confusion ........................................................................... 60 MFM, RLL and ESDI Drive ]umpering .................................................... 60 SCSI Drive ]llmpering ............................................................................. 61 "Drive CablJlng....... 63 IDE Drive Cabling .................................................................................. 63 What are thtese Twisted Cables? ............................................................ 63 Single Drives (MFM,RLL or ESDI) Cables ............................................... 64 Multi DriveMFM and RLL Cabling ......................................................... 64 l'ermination ............................................................................................ 64 .Multi Drive ESDI Cabling ........................................................................ 65 SCSI Drive <:abling ................................................................................. 65 SCSI Cable Identification ....... "................................................................ 67 e _ . . . . . . . . . . . . . (J • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • © csc 1996 Hard Drive Bible III Corporate Systems Center (408) 743·8787 TABLE OF CONTENTS Low-Level Formatting.................................•................................... 69 What is DEBUG? ............................................... ,...................................... 69 What is CSCFMT? ............................................ ,..................................... 70 Choosing a DriveType ........................................................................... 70 IDE Drive 1)rpes ...................................................................................... 7C) MFM DriveTypes .................................................................................... 70 RLL and ESDI Drive1)rpes" ..................................................................... 71 SCSI Drive Types .................................................................................... 71 Formatting MFM Drives ......................................................................... 7~~ Table Overrides ................................................ ,..................................... 72 Formatting RLL Drives ........................................................................... 72 Formatting ESDI Drives .......................................................................... 73 Formatting SCSI Drives .................................... ,..................................... 74 Low Level Formatting IDE Drives .......................................................... 74 DOS Partitioning.........................................,................................. 4, •• 75 Old DOS Limitations ........................................ ,..................................... 75 The 32MB Barrier............. "..................................................................... 75 The 1024 Cylinder Barrier..................................................................... 75 Partition Compatibility........................................................................... 76 The 2000MB Partition Limlit ................................................................... 76 DOS Format ............................................................................................ 77 Macintosh Drive InstaU.ation...................................................... ,... 79 Windows Drive Format..............................,.............•................... 83 1• • • Windows '95 Disk Forolat.........................•.................................... 83 Windows '95 Enhanced IDE Support ..................................................... 83 ROM BIOS Sllpport ......................................................................... 83 Hard Disk BIOS Support ................................................................... 83 Truncation .................. '................................ ,...................................... 84 Real-Mode Geometry Support ......................................................... .8 L! Windows '95 SCSI Support through Int-13 ............................................ 8.:! Windows '95 SCSI Support through ASP!. .............................................. 84 Windows '95 and NT SCSI Miniport Drivers .......................................... 84 Disk Manager and Windo~vs '95 ............................................................. 85 Getting 32 bit Disk Access from Win 3.1. .............................................. 86 SMARTDrive 32 bit DiskAccess ...................... ,...................................... 86 SMARTDrive Write Caching ................................................................... 86 IV Hard Drive Bible © esc 1996 Corporate Systems Center (408) 743·8787 TABLE OF CONTENTS Novell Cornpsurf..................................................,........................... 89 Hardware Compatibility Problems ............................................... 91 SCSI Arbitra.tion on Bus Sca.n .................................................................. 91 SCSI Comm.and Set Issues ...................................................................... 91 ISA Bus I/O Channel Ready Timing ........................................................ 92 ISA Bus 16-Bit MemoryTransfers ........................................................... 92 ESDI Defect Tables .................................................................................. 92 VESA VL-Bus Loading Problems .............................................................. 92 IDE Drive J\.laster/Slav(~ Compatibility........................,........................... 93 Common Installation Problems .................................................... 95 Handle Hard Drives Like Eggs! ............................................................... 95 Reversed C.lbles! .................................................................................... 95 lWisted Cal)les ....................................................................................... 95 CMOS Setu1~ ........................................................................................... 96 Hardware C:onflicts ................................................................................ 96 Defect Locli:ing ....................................................................................... 96 ISA Bus Extlended Setup ......................................................................... 96 Keep Optical Drives Clean and Cool! .................................................... 97 SCSI Parity Jumpers ................................................................................ 97 SCSI ID and Termination ........................................................................ 97 Troubleshooting.............................. "~ ............................................. 99 Bus Mastering Compatibility.................................................................. 99 CMOS Drivc~1YpeTables ....... ,................................................................ 99 Matching CMOS Tables for IDE Drives ............................................. 99 ESDI and SCSI Controller Drive Tables ........................................... 100 Compsurf Failure .................................................................................. 100 DOS Partitioning ................................................................................... l 0 1 DOS & Windows '95 2.0GB Limit ......................................................... 101 I)rive Selects ......................................................................................... l 02 Drive Won't Spin .................................................................................. 102 ED Floppy Support .............................................................................. 102 ESDI Sector Sparing ............................................................................. 102 IDE Cabling; ........................... ,.............................................................. 102 IDE Master/Slave .................................................................................. 103 Incorrect Drive Parameters .................................................................. l 03 Interrupts and DMA Channels ............................................................. 103 1.ong Boot l'ime .................................................................................... 103 l . ong Format Time ................. ,.............................................................. 103 © csc 1996 Hard Drive Bible V Corporate Systems Center (408) 743-8787 TABLE OF CONTENTS Multiple Drive Support Uflder DOS ..................................................... I03 No BIOS sign-on banner................................... ,................................... 104 Partition can't be removed ................................................................... l 04 Power Supply........................................................................................ 104 SCSI Cabling ......................................................................................... 104 SCSI ID's ............................................................................................... 105 SCSI Termination ...............................................,................................... 105 Shadow RAM ........................................................................................ 105 System Hangs On Power Up ................................................................ 105 Thermal Problems ................................................................................ 106 1Wisted Data Cables ............................................................................ 106 Won't Boot (DOS) ............................................ "' .................................. 106 Won't Boot (ESDI) ................................................................................ 106 Won't Boot (IDE) ...............,.................................................................. 106 Won't Boot (SCSI) ................................................................................. 107 COMMON ERROR MESSAGES .............................................................. 107 1790/1791 Errors ........................................................................... 107 Attempting to recover allocation Unit XXX.. ..107 C:Drive Failure or Drive C:Error................. ~ ................................. ,107 Error Reading Fixed Disk .............................................................. ,,108 HDD Controller Failur(~ .................................................................. 108 Insert Disk For Drive C: ................................................................ ,,108 Invalid Media 'TYpe ...... "................................................................. ,108 Nof Fixed Disk Present .................................................................. , 108 No Partitions Defined .................................•.................................. ,108 No ROM Basic ................................................................................ 109 Non System Disk or Disk Error....................................................... 109 No SCSI Devices Foun(i .................................................................. 109 Track 0 Bad, Disk Unusable ........................................................... , 109 Unable to Access Fixed Disk .......................................................... 109 Universal IDE Paramete:rs ............................................................ 111. Hard Drive List.........................................................................•..• 113 Landing Zone ....................................................................................... ,.113 Write Precomp ..................................................................................... 114 CDC, Impris or Seagate? ....................................................................... 114 Miniscribe or Maxtor Colorado? ......................................................... 114 0 Fine Tuning................... ,................................................................ 117 CSC Test ............................ "................................................................... 117 VI Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 TABLE OF CONTENTS Use 4: 1 Sector Interleave With: ............................................................ 118 Use 3: 1 Sector Interleave With: ............................................................ 118 Use 2: 1 Sector Interleave With: ............................................................ 118 Use 1: 1 Sector Interleave With: ............................................................ 118 Bllffers and FASTOPEN......... "............................................................... 119 Cache Programs .................................................................................... 120 Hard Driv4e Paranleters ................................................................. 123 Alps Ameri<:a ......................................................................................... 123 Ampex ................................................................................................. 123 Areal Techn.ology................................................................................... 123 Atashi 'fech:nology, Inc ........................................................................... 123 Allra Associates ..................................................................................... 124 BASE .................................................................................................... 124 Brand Techll0Iogies ................................................... ".......................... 124 BlIII ............................................................................ ".......................... 124 C. Itoh Electronics ................................................................................ 124 Cardiff.................................................................................................. 125 CDC ...................................................................................................... 125 Century Data ........................................................................................ 128 CMI ....................................... "............................................................... 128 CMS Enhancements, IrIc ....... "............................................................... 129 Cogito ................................... "............................................................... 129 Comport ............................................................................................... 129 Conner Peripherals, Inc ........ "............................................................... 129 Core Intern.ational ................................................................................ 131 Corporate Systems Center........................................................... 132 Data Tech l\1emories ............. "............................................................... 133 Disc Tec ................................................................................................ 133 Disctron ................................................................................................ 133 DMA ..................................................................................................... 134 DTC ...................................................................................................... 134 Ecol. 2 ................................................................................................... 134 Elcoh ...................... "............................................................................. 134 Emulex ................................................................................................. 134 Epson ........ "........................................................................................... 134 Espert .......................... ".......................................................................... 134 Fuji ............ "........................................................................................... 134 Fujitsu Ame:rica, Inc .............................................................................. 135 Hewlett-Pa<:kard .................................................................................... 136 Hitachi Amc~rica ..................................................................................... 137 © csc 1996 Hard Drive Bible VII Corporate Systems Center (408) 743·8787 TABLE OF CONTENTS Hyosung ................................................................................................ 138 IBM Corporation ................................................................................... 138 IMI ........................................................................................................ 139 Intergral Peripherals ............................................................................. 139 Iomega .................................................................................................. 139 JCT........................................................................................................ 139 lVC Companies of America .................................................................. 139 Kalok Corporation ................................................................................ 140 Kyocera Electronics, Inc ........................................................................ 140 Lanstor.................................................................................................. 140 Lapine ................................. ~ ................................................................. 140 Maxtor Corporation ........................................... ,................................... 141 Maxtor Colorado .................................................................................. 142 Mega Drive Systems .............................................................................. 143 Memorex .............................................................................................. 143 Micropolis Corporation ........................................................................ 143 Microscience Internationall Corporation .............................................. 146 Miniscribe Corporation .....................................,................................... 147 Mitsubishi Electronics .......................................;................................... 149 Mitsumi Electronics Corporation ......................................................... 149 MMI .................................................................. "' .................................. 149 NCR Corporation .................................................................................. 149 NEC Technology, Inc ............................................................................. 150 NEI ........................................................................................................ 150 Newberry Data ..................................................'................................... 151 NPL ........................................................................................................ 151 Okidata .............................................................. ,................................... 151 Olivetti .............................................................. ~ ................................... 151 Orca Technology Corporation .............................................................. 152 Otari ..................................................................................................... 152 Pacific Magtron ..................................................................................... 152 Panasonic .............................................................................................. 152 Plus Development ................................................................................ 152 Prairietek Corporation ......................................................................... 153 Priam Corporation ................................................................................ 153 Procom Technology.............................................................................. 154 PTI (peripheral Technology) ................................................................ 155 Quantum Corporation .......................................;.................................. 155 Ricoh ..................................................................................................... 157 RMS ....................................................................................................... 157 Rodime Systems, Inc ............................................................................. 157 VIII Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 TABLE OF CONTENTS Rodime, In(: ........................................................................................... 157 Samsul1g .... '............................................................................................ 159 Seagate Tec:hnologies ............ "............................................................... 159 Shugart ................................................................................................. 163 Siemens ................................................................................................. 164 Storage Dinlensions .............................................................................. 164 Syquest Technology.............................................................................. 165 Tandon Cornputer Corporation ............................................................ 165 Tandy Corporation ............................................................................... 165 rreac Ameri<:a, Inc ................................................................................. 166 ~rexas Instrllments ................................................................................ 166 Tokico ................................................................................................... 166 ~roshiba America, Inc ............................................................................ 167 Tulin .......... ".......................................................................................... 168 Vertex ........................................................................ ".......................... 168 Western Dil~ital ..................................................................................... 168 Xebex ................................................................................................... 169 Ye-Data ................................................................................................. 169 Zentec .................................................................................................. 170 Controller Information.... ,............................................................ 171 Adaptec Controllers ............................................................................. 171 CCAT Controllers ................................................................................. 173 Conner Periipherals Controllers ......................................................... 173 Corporate Systems Center Controllers ........................................ 174 DTC Contr()llers ..........,......................................................................... 177 DTK Contr()llers ......... ".............................................. ".......................... 182 Everex Controllers ................ "............................................................... 182 Future DOluain Controllers .................................................................. 182 Lopgshine ·<=ontrollers" .............................................. ".......................... 183 NCL Contrclilers ................................................................................... 183 Seagate Cotltrollers ............... ".............................................................. 184 SMS/OMTI ~Controllers ......................................................................... 185 Storage Ditllensions Controllers ........................................................... 188 Ultrastore C:ontrollers ........................................................................... 188 Wangtec Cc)ntrollers ............................................................................. 190 Western Digital Controllers .................................................................. 190 Connector' Pinouts .. "......... ,............................................................ 199 Apple External HDI-30 ......................................................................... 200 Apple/Future Doma.in Single-Ended SCSI. ............................................ 200 © csc 1996 Hard Drive Bible IX Corporate Systems Center (408) 743·8787 TABLE OF CONTENTS Single-Ended & Differential B-Cables .................................................... 201 68-Pin Wide SCSI B-,P-, & (~-Cables ....................................................... 201 Single-Ended & Differential P-Cables ................................................... 202 50-Pin, Centronics-Style Connectors .................................................... 203 ESDI Control Signals 01/Pl) ................................................................ 203 ESDI Control Signals 02/P2) ................................................................. 204 IBM I/O Channel Pinouts (Sides A & B) ............................................... 204 IBM I/O Channel Pinouts (Sides C & D) .............................................. 205 IBM High Density PS/2 Connectors ..................................................... 205 IDE Interface Pinout ............................................................................. 206 QIC-36 Connector Pin Assignments ..................................................... 206 SCSI Pinouts (Centronics, ]\1ac, and Differential) ................................. 207 SA-400 Interface Signals ....................................".................................. 208 ST-506 Data Signals 02/P2) ................................................................... 208 Sun Single-Ended SCSI Cables .............................................................. 209 Drive Jumpers ............... 211 Atashi 3085 ....................... "................................................................... 211 CDC Wren III Series ............................................................................. 212 CDC Wren III Series (SCSI ]umpers) .................................................... 212 CDC Wren III Series (ESDE & SCSI) ..................................................... 212 CDC Wren V Series ............................................................................... 212 Conner ................................................................................................. 221 Digitals DSP Series ............................................................................... 230 Fujitsu .................................................................................................. 231 Hitachi .................................................................................................. 234 Hewlett Packard ................................................................................... 236 IBM ....................................................................................................... 239 Maxtor .................................................................................................. 249 Micropolis ............................................................................................ 256 Quantum .............................................................................................. 258 Seagate ................................................................................................... 267 Western Digital ..................................................................................... 277 c• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • CD-ROM .......................................................................................... 279 CD-Media .............................................................................................. 279 CD-ROM Drive Operation .................................................................... 280 CD-ROM Standards ............................................................................... 280 ISO 9660 ......................................................................................... 280 Mode 1 ........................................................................................... ,281 Mode 2 ........................................................................................... ,281 CD-ROM XA ...................................................................................... 281 X Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 TABLE OF CONTENTS CD-I ................................................................................................ 281 Photo CD ............................................................. ,...........·................ 282 Quick Time ..................................................................................... 282 Choosing a CD-ROM Drive ................................................................... 283 The MI:>C Standard ................................................................................ 283 Building a Real Multimedia Pc .................................. ,........................... 284 <:::D-R a:nd CD-WO ................................................................................. 284 Mastering YiDur Own CD-ROM ............................................................. 284 <:::D Handling Hazar(is ................................................ ".......................... 285 Floppy Drlves .......... 287 Industry Standard Floppy Drives .............................. ".......................... 287 I{loptical Drives .................................................................................... 287 Zip Drives .................................................................. ".......................... 287 Accellerated Floppy Drives ....................................... ".......................... 288 I{loppy Driv"e List .................................................................................. 288 4J • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Optical Disk Drive Technology...... 289 CD-ROM Drives ......................................................... ".......................... 289 WORM Dri'res ....................................................................................... 289 I~rasable Op,tical Drives ............................................. ".......................... 291 I)~ and H1DCD ......... '............................................... ".......................... 291 D~'s Competitor is High Density Compact Disk (fIDCD) ................ 291 Optical Dis1, Capacity........................................................................... 292 Erasable Drive Capacities ............................................................... 292 WORM lDrive Capacities ................................................................. 292 u •••••••••••••••••••, ••••••••••••••••••••••••• Optical Ju)teboxes ... o ••••••••• I, ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 293 Optical DrIve Specificatio:tls........... 295 Optical Drive List ....... "......................................................................... 295 $ ............................................. Tape Driv{~s ...........................................................'........................ 303 Tape Drive Interfaces." ......................................................................... 303 Floppyl:ape ......................................................... ".......................... 303 Pertec .............................................................................................. 303 QI(:-02 ................................................................. ".......................... 304 QI(:-36 ................................................................. ".......................... 304 SCSI ................................................................................................. 304 ESCON ................................................................. ,........................... 304 FIREWIlrn ....................................................................................... 304 Data Compression & Honest Capacity................................................. 304 © CSC 1996 Hard Drive Bible XI Corporate Systems Center (408) 743·8787 TABLE OF CONTENTS Choosing a Tape Drive ..................................... :.................................... 305 Tape Drive Performance TI~sts ............................................................. 305 Extended Length Tapes ........................................................................ 307 Standard Tape Capacity ........................................................................ 307 Tape Technology Improvelments ............................................ ,............. 308 1/4 Improvements ................................................................................ 308 Travan ................................................................................................... 309 4mm Improvements ............................................................................. ,309 Bmm Improvements .............................................................................. 309 DLT Future Improvements ................................................................... 310 IDI and ID2Tape Drives ..................................................................... 310 esc Benchmark TestS................................................................... f)311l Softw'are........................................................................................313 Disclaimer.........................................................·.................................... 313 Copyright Notice .................................................................................. 314 System Notes ................. o ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 329 Industry- phone List.................................... . ~ .................................. 333 BBS Numbers ..............................................•................................. 367 Directory-....................................................................................... 371 I Glossary-......................... t ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 377 Index............................................................................................. 42]. XII Hard Drive Bible @ CSC 1996 Corporate Systems Center (408) 743·8787 HISTORY OF DISK DRIVES T he magnetic recording technology used in today's disk drives can be traced back to around 500 B. C. when the mineral magnetite was discovered. Magnetite is the naturally occuring magnetic material that was first used in compasses. Alchemists in the first century B.C. discovered the first magnetic compasses when they noticed that loadstones hung from a string always pointed the same way. Several hundred years later, the connection between electricity and magnetism was discovered. Early scientists noticed a that a compass needl<:~ was deflected when it was put near a wire carrying electric current. It was in this era that magnetic technology was pioneered by experimental geniuses like Danish physicist Hans Christian Oersted and English scientist Michael Faraday who discovered the principles of electromagnetic induction. The first practical lnagnetic recording device was the Telegraphone patented in 1898 by Danish telephone engineer and inventor Vlademar Poulsen. The Telegraphone was a crude audio recorder using a stretched magnetized wire. The Telegraphone attracted considerable curiosity when it was first exhibited at the Exposition Universelle in Paris in 1900. The few words that the Austrian emperor Franz Josef spoke into it at that exhibition are believed to be the earliest survivilng magnetic recording. As World War I approached, the German war effort assumed leadership in nlagnetic r(~cording technology. The German firm AEG was the first to use plastic strips (tape) for magnetic recording. The Germans put magnetic recording to its first military application on submarines:. Secret communications were recorded on crude reel to reel tape r(~corders at slow speeds. The tapes were then played back and retransmitted at high speeds to prevent Allied interception. The receiving station used another tape recorder to reconstruct the mes© csc 1996 Hard Drive Bible 1 Corporate Systems Center (408) 743·8787 Magnetophon Recorder 2 Hard Drive Bible sages. By World War II the Germans had perfected the recording technology and manufactured high quality reel-to-reel tape recorders called Magnetophons. These tape recorders were nearly identical to today's high quality audio tape recorders. In 1945 an American Signal Corps soldier, John T. Mullin, sent two of these captured machines home to San Francisco. The analysis of these units by American engineers at Ampex Corporation in Redwood City lead to the developrnent of the Ampex Model 200 in 1948. The Model 200 was the first magnetic recorder to be manufactured in volume and used commercially. The American Broadcasting Corporation had provided some of the financing for the Ampex recorder project, and was the first to use them in broadcasting the Bing Crosby Show in 1948. This same technology is ;used in today's high resolution audio, video and digital tape drives. Reel to reel tape recorders and Hollerith punch cards were the main storage devices used in early computers. Paper Holerith cards and paper tapes were used to perform initial program loading when early computers were first powered up. Paper tapes were popularized by the Teletype Corporation who added paper tape readers and punches to many of their Teletype terminals. Paper tape remained popular for over 20 years, lasting until the' early 1970's. It took the convenience and erasability of floppy disks to eliminate paper tapes. In 1952, IBM, realizing the need for a random access method of data retrieval with faster access than magnetic tapes, sent Reynold B. Johnson to San Jose, California to head hlp a magnetic recording research team. Johnson 'was convinced that a disk based system was the way to go, but other engineers advised: him to abandon the project. Following his intuition, Johnson designed the first commercially successful digital disk drilve. In 1956, IBM announced the Model 350 RAMAC (Random Access Method of Accounting and Control). It was a quantum leap in disk technology for its time. The RAMAC stored 5 megabytes of data on fifty 24-inch disks, spinning at 1200 RPM, and had an access time of 600 milliseconds. The resulting data transf(~r rate was .10 Mbits per second. Compare that to the 25 to 80Mbits per second data rates typical today! The popular name for this huge stack of disks at IBM was the "baloney slicer". © csc 1996 Corporate S,stems Center (408) 743·8787 In 1955, realizing that magnetic recording density was severely limited by the: number of linear stripes (tracks) on the tape, two brilliant engineers at Ampex Corporation, Charles Ginsburg and Ray Dolby, developed the helical scan recording system. Their ingenious scanning system uses a tiny spinning magnetic hea,d with tape wrapped around it in a spiral. This design packed recording tracks much m.ore tightly onto the tape than was previously possible. The helical scan recording technique provides an extremely high recording density with a single small head. Helical scan recording its now used in every video recorder (VCR), Digital Audio Tape drives (DATs), and all high capacity tape backup drives. I have read with respect several documents authored by Ginsburg and Dolby at Ampex. These engineers deserve more credit for their brilliant invention of the mechanisms and recording techniques copied in every modern VCR. In 1961l, IBM pushed disk data storage ahead by announcing the 1301 Disk Storage unit that used aerodynamically shaped recording heads that "flew" above the surfaces of the spinning disks. This enabled roughly 10 times as much information to be packed in each square inch of disk surface. This head design would eventually become the "Winchester disk drive". The next year, IBM announced the 1311 Disk Pack unit which helped speed the end of th(~ punched card era by providing removable and interchangeable "disk packs" containing six disks protected by a transparent plastic "cake cover." Each disk pack could store roughly as much data as 25,000 punched cards. Magnetic disks were finally becoming a practical storage medium for computers. During 1964, flly parents made the mistake of conceiving Martin Bodo. Little did they know how much trouble I would eventually cause theDa. My early fascination with computers would ultimately place Corporate Systems Center (CSC) at the forefront of magnetic data storage technology. In 1967, IBM assigned David L. Noble to head a research team to develop a convenient storage medium to store and ship microcode. In © csc 1996 The Baloney Slicer! Hard Drive Bible 3 Corporate Systems Center (408) 743·8787 IBM 33FD Floppy Drive 1969 several engineers l{~ft the project to join Memorex. Memorex soon became an industry leader in magnetic media technologies, disk drive manufacturing, and magnetic media production. In 1970, IBM announced the 3330 Disk Storage Facility which was the first disk storage product to use an electrical feedback system called a "track-following servo" to control a "voice coil" motor that could quickly position recording heads at desired positions over the disk. This combination provided better response time, higher track density, and more reliable operation than was previously attainable. Twenty years ahead of its time, this closed loop track following servo technology would eventually be used in every large capacity disk drive. In 1971, the first"disk{~tte"was produced 'by IBM as an ICPL (Initial Control Program Load) d{~vice. It was called the Minnow and was an 8-inch read-only model that stored 81,664 bytes. It caused paper tapes to become obsolete almost overnight. While IBM and others were developing disk technology at honle in America, Japanese companies like Sony and Japan Victor Corporation aVC) were making rapid advances in consumer VCR technology. By the early 1980's, the Japanese had a lead in helical scan tape drive manufacturing technology that the US could never overcome. In 1973, the first read-write floppy disk, the Igar (IBM 33FD), which stored an incredible (for it's time) 242,944 bytes - started shipping to customers. The original code name of the read-write disk was Figaro, but the initial f and final 0 were removed as a symbolic removal of "fat" and "overhead". IV[emorex was the first company after IBM to produce floppy disk products and soon became a strong competitor in this field. Also in 1973, IBM announced the 3340 Disk Storage Unit, which featured an ultra light-weight recording head that could "land" on and "take off' from a lubricated disk while it was still spinning. This eliminated the need for a mechanism to raise the heads off the disk surface before stopping; substantially reducing the cost of manufacturing. The 3340 also contained two spindles, each with a storage capacity of 30 million characters. Referring to this arrangement as "30-30", engineers were reminded of th~ famous rifle and called their creation a; "Winchester" file. This term became an industry standard to a 4 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 identify this "floating head" design. In 1975, IBM announced the 3350 Direct Access Storage Device, which marked an extension of Winchester technology and a return from the re:movable disk pack to fixed disks, permitting higher recording densities and lower cost per bit for on-line storage. The 3350 could store data at a density of more than 3 million bits per square inch, an increase of more than 1500 times the density of the RAMAC. By this tirne, cOITtpetitors were catching up. Several companies, including Shugart, Magnetic Peripherals Incorporated, and PerSci were about to introduce competitive floppy disk drives. In 1976, the success of the 33FD floppy disk led to the development of the 43FD using a dual-head drive, that could store 568,320 bytes. This was followed a year later by the double-density, doublesided, 53FD using MFM encoding and a capacity of 1,212,416 bytes. By 1977, niineteen companies were manufacturing floppy disk drives in the United States and MFM had become the encoding method of choice. In 1979 Seagat(~ Technology was founded and was the first company to mass produce an affordable hard disk drive (the 5 Megabyte ST506). Seagate has become the largest independent manufacturer of hard drives, having shipped over 50 million units to date. I was a runny-nosed high school sophomore in 1979. While IBM was inventing thin-film recording heads, I was content with my first 5.25" 160K floppy drive. I was hooked, but I didn't know it. The data storage industry exploded in the eady 1980's with the help of brilliant engineers who had business sense. Alan Shugart made the floppy disk the standard for data interchange and floppy drive sales soared. By 1982, hard disk drive sales had exploded and form factors were shrinking frotn 14" disks to 8" disks. The 5.25" form factor made popular by Seagate's ST506 was now an industry standard. When I graduated from college in 1986, I made a living by modifying Alan Shugart's Model 712, 5.25" 10 megabyte hard drives so they would hold 20MB. I was starting to understand the equation for success in the hard drive industry. It was simple: "Provide the Most Megs in the Smallest Size for the Least Bucks". I saw an opportunity for a company that would initially provide repair services for disk drives. CSC was born in 1986. In 1989, IBM announced the 3390 Direct Access Storage Device, which could store as much as 21.5 billion characters in each storage unit -- the same capacity as its predecessor, the 3380 Model K, but at an increasf~d density that required only one-third the floor space. Gosh, it w(~ighed only 800 pounds! © csc 1996 Hard Drive Bible 5 Corporate Systems Center (408) 743·8787 Early Conner IDE Drive 6 Hard Drive Bible As sales of Apple Conlputer's Macintosh line of personal conlputers began to grow, the industry was introduced to the idea of using the Small Computer Systems Interface (SCSI) as a standard port for desktop PC peripherals. SCSI at this point wasbasically a glorified 8 bit parallel port. But SCSI vl0uld eventually grow into one of the most popular standards for both low performance PC and higher performance workstation disk drives! Like the IBM-PC, SCSI caught on like crazy because it was hardware with software standards included. In 1990, Conner Peripherals in partnership with Compaq conlputers created and made popular both the IDE interface and the 3.5" hard drive form factor. An enormous volume market for IDE drives grew in the next few years as IB~[ compatible desktop systems grew in popularity. By 1990, there was not one American company left producing helical scan tape recording mechanisms. The Japanese conquest in consumer electronics was about to payoff. Soon, all helical scan digital tape recording mechanisms for computer technology would come from Asia. In addition, the American loss of consumer audio manufacturing technology would cost US companies dearly. All digital CD-RO~[ disk drives based on this technology would now come from Japan and the Orient. In 1991, we designed our first caching disk controllers at esc. These cards would eventually sell by the thousands, as the size of CSC continued to double yearly. In 1991, IBM created another first in drive technology, the MR head. IBM's 9340 drive be:came the first IBM disk to use magneto-resistive recording-head technology, and IBM could now boast of bit densities of > 100Mbits per square inch. In 1992, improvements in mechanical alignment and media boosted the capacity of standard diskettes to 2.88MB and "ZIP" diskettes to 100MB. Maxtor Corporation announced the "Magic" MXT series of disk 3.5" disk drives with capacities over 1GB and access times under 8ms. 5.25" disk drives wlere available in 1994 with over 8GB of formatted capacity. As we write the update to the Hard Drive Bible, it is now 1996. It's © csc 1996 Corporate Systems Center (408) 743·8787 hard to predict the future, but I'll be glad to share a few thoughts on the data storage industry. Compaq will soon ship Floptical drives with 120 MB capacity in a standard 3.5" form factor. I'm not sure what industry standards will develop, but other than "floptical" drives, I don't see much future for the floppy disk industry. Read the chapter on CD-ROM for more insight. CD-ROM and recordable CD-R drives revolutionizing software distribution. The hard disk industry, on the other hand, is moving faster than ever. Volunnes are huge while only a few manufacturing companies are staying profitable because of the intense competition. Technology is advancing faster than ever. My friends and I used to talk about "minimono" disk heads. Then it was "micro-sliders" and even "nano-sliders". Today we had a nerd's lunch and talked about "pico-sliders" that fly at 4 millionths of an inch above the disk. As far as I'm concerned, that should be called "contact recording"! Will hard drive sales continue to grow? To be honest, there are some potential challengers for hard drives. Optical, and Flash technologies are improving. You can bet our friends at Intel hope Flash will kill ha:rd drives. But our friends in Japan working on DVD optical disk drives feel that optical drives will win out in the long run. My opinion is unchanged. For the last ten years, I've had people tell me that something better will replace hard drives. Every time there's a technical advance in Flash or optical drive, there's a corresponding advance in magnetic disk drive technology. Hard drives are here to stay. As magnetic, optical, and semiconductor technologies advance together, hard drives continue to offer more storage for less money, with a better access time. Each technology has it's distinct advantages, but the magnetic recording technology used in hard drives is simple, mature and easy to manufacture. Hard drives will remain practical for several more years at least. In 1996, a major disk drive merger took place between Seagate and Conner Peripherals. I take my hat off to Alan Shugart, CEO of Seagate TechnologJies for that accomplishment. Seagate has a broad line of products from 8" drives to PCMCIA FLASH memory. They're quick on their feet and poised for the future. But the majority of disk drive manufacturers continue to loose money! This is the largest potential problem facing the data storage industry: price competition. Severe price competition is forcing many companies to abandon research efforts and concentrate on high volU1ne, low-trech products. Only the lean, high tech companies will survive the competition. © csc 1996 Hard Drive Bible 7 Corporate Systems Center (408) 743·8787 Some feel that magnetic recording technology has begun to give way to optical technologies. I agree that optical technology has now become affordable and reliable enough to replace magnetic drives in some selected applications. In the past few years, optical recording techniques pioneered by the Japanese in consumer products have developed to the point where optical drives are manufactured at reasonable costs. Many companies like Hitachi, Sony, Ricoh, and MaxOptix do a brisk business selling fast, reliable, low cost optical drJlves. I feel that the cOlnpelling advantage behind optical media is removability. Cartridge hard drives and hard drives with removable HDA's are not as large or convenient as optical media. The market for erasable optical drives VlTill continue to grow, but hard drives will remain the best choice for non-removable applications. 8 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 BASIC DRIVE OPERATION ll disk drives perform three basic functions. They spin, seek, and transfer data. The disks inside a hard drive are mounted and rotated by a motor normally located in the center of the disks called the spindle motor. The read/write heads are held and moved in a head carriage that lLlsually also holds the preamplifier electronics. Disks and heads are stacked vertically on the spindle motor, and the head stack assembly is positioned on-track by a servo system. Raw read data flows from the preamplifier and is encoded and decoded by the drive electronics. The heads read and write this "encoded" data to the disks (media). Data encoding and decoding circuitry is designed to pack as much information as possible into the snlallest area. Read/write circuits move the encoded data to and from the magnetic recording heads. When writing, the heads convert the electric currents fro:m read/write circuits into highly concentrated magnetic fields. These magnetic fields are stort::d in miniature magnetic groups called "domains" on the surface of the disk. When reading, the magnetic domains stored on the media are converted into electric currents as the h(~ads pass by a second time, operating in reverse to :read data. The heads convert the changing magnetic fields from the diisk into el<~ctric currents as the read data is recovered. The sections below describe the operation and purpose of the basic components of a disk drive: the spindle motor, head carriage, the servo system, heads and media, and the data encoding circuitry. A Spindle Molo,rs The motor used to rota.te the disks in a drive is called a spindle motor. Disk drives use many different types of spindle motors. The type used determines the spin-up time of the disk and torque as well ~ CSC 1996 Hard Drive Bible 9 Corporate Systems Center (408) 743·8787 Spindle motor used in high-capacity Maxtor drives as the heat dissipation inside the drive. A motor with a high start-up torque is necessary since the extremely flat heads and disks used in modern drives tend to stick together when power is removed and the heads land on the disk. At the same time, the spindle motor must operate efficiently with a minimum power consumption. Heat dissipated inside a disk drive causes the mechanical parts in the actuator and disk assembly to expand. Because modern, drives require extremely precise mechanical alignment, it is essential that thermal expansion caused by spindle motor power dissipation be kept to a mininlum. Some early drive designs 'were plagued with stiction or heat problems caused by inadequate spindle motors. Newer designs have resolved these problems by providing spindle motors with higher startup torques and lower power consumption. All modern drives use microprocessor controlled spindle motor drive circuitry that uses pulse width modulation to minimize power consumption once the drive reaches operating speed. In high capacity disk drives the quality of the bearings used in the spindle motor asse:mbly is becoming increasingly important. As the concentric tracks in a drive are pushed closer and closer together in an effort to gain higher storage capacities, spindle bearing "runout" becomes a consideration. The smallest amount of wobble in a modern disk assembly can throw a head assembly slightly off track, resulting in reduced data integrity. Drive manufacturers have gone to great lengths to find affordable spindle motor bearings that offer the lowest amount of runout while still providing long life. Early hard drives spun at 60 revolutions per second (3600 RPM) because synchronous motors were used that locked to the 60 Hz AC line frequency. Some neV\Ter designs now offer "fast spin" speeds of up to 8000 RPM. At these higher spin speeds, improved spindle motor bearing quality and balancing is essential. Faster response servo systems are also required to track data at higher spindle speeds. Head Carriage The mechanical engineer asked to design a modern head carriage is faced with a difficult task: design a perfectly balanced mechanism to 10 Hard Drive Blbl. © CSC 1996 Corporate Systems Center (408) 743·8787 hold the heads firrnly and rigidly using existing bearing and actuator technology. And management wants it for free! The head carriage lnust have the lowest moving mass possible, enabling it to be moved hundreds of time a second. The head carriage pictured uses a linear actuator. The advantage of this type of actuator is that the heads always stay parallel to the recording track. The disadvantages are more complexity and moving parts (higher cost) and higher mass than a rotary actuator. The head carriage to the right is typical of a modern rotary actuator. This actuator system has become standard in modern hard disk drives for two main re~asons. Rotary actuators are cheap and reliable. Typically only two ball bearings are needed at the top and bottom of the actuator. Head carriage with linear actuator Head carriage with rotary actuator Media and Heads The ultimate linliting factors in the push for higher and higher data densities in today's drives are the heads and media. Hard disk media ,~as originally manufactured by spin depositing iron oxide (rust) particles on lnachined aluminum disks. Modern disks are made of annealed aluminunl that is sputtered and plated with magnetic coatings, then polished and coated with rugged lubricated coatings. Disk media is classified by the amount of magnetic field in Oersteds (Oe) required tOl produce enough magnetic dipole reversals in the disk coating to be detected by a magnetic head. Earlier media was easily magnetized using fields of 600 Oe or less. Newer high density media requires fields of 1800 Oe or more to achieve sufficient magnetic pene:tration. Head technologies have also evolved over the years. As head gaps become snlaller, the size of the magnetic coils used must shrink © esc 1996 Hard Drive Bible 11 Corporate Systems Center (408) 743·8787 5.25" Plated media accordingly. New heads must handle higher write currents and be more sensitive when reading. Head gap sizes are constantly shrinking. Due to this, the drive industry is moving toward the thin film and magneto-resistive heads of the future and away from monolithic heads of yesterday. Head flying heights are now just a few millionths of an inch to enable efficient magnetic coupling with miniscule gap widths. Stepper Motor Servo Systems Stepper motors are rotary actuators that: rapidly move in small discrete steps (usually .8 to 4 degrees per step). Stepper motors provide a simple, reliable positioning system that is easy to use and inexpensive to manufacture. The stepper motor shaft is usually connected to a small metal band that converts the rotary shaft motion into a linear or rotary motion of the head carriage. Stepper motors are ideal positioners for floppy drives due to their low cost. A low cost stepper nlotor servo system has two major disadvantages. The mass of the rotor in a stepper motor is generally high. Using stepper motors as actuators in disk dtives produces low access times because the heavy rotor inside the stepper motor must be moved along with the head carriage. The number of concentric tracks recorded per inch on a disk drive is referred to as the "track density". The second disadvantage in a stepper motor servo system is a limitation on track density. High track densities are difficult to achieve with stepper motor servo systems because most stepper motors move only in large discrete steps. The electronics required to "fine tune" the position of a stepper fllotor servo system are expensilve to manufacture. It is easier to adjust the position of a voice coil and keep the heads on track than it is to fine tune a stepper motor. The future of stepper motors remains in low cost open-loop servo system, like floppy disk drives. They have become yesterday's technology, and there's no reason to use them in hard disk drives today. Voice Co;1 Servo Systems It's hard to inlagine a lnechanism that can move to any position over 12 Hard Drive Bible © esc 1996 Corporate Systems Center (408) 743·8787 an inch in less than 1/100th of a second and come to a complete stop within 0.000 I" of its target. Modern voice coil actuators are capable of doing this over 1,000,000,000 times. The voice coil servo system is the key conlponent in all newer high perfonnance disk drives. A voice coil actuator is simply a coil of copper wire attached to the head carriage. This coil is surrounded by high energy permanent magnets that are attached to the HDA base casting. To move the head carriage and "seek" to a track, the control electronics apply a current to the voice coil. The curf(~nt applied induces a magnetic field in the coil that attracts or repels the stationary permanent magnets. The amount of torque induced to move the head carriage is directly proportional to the amount of current applied to the voice coil. Many drives use an ASIC control chip in the voice coil servo system that contains a D/A converter. The output of the D/A converter usually drives a MOSFET power amplifier that provides the current required by the voice coil. The circuitry that moves the head from track to track is simple compared to the circuitry that decodes the servo information recorded on the drive. In order to control the voice coil, the s{~rvo electronics must know precisely where the head is positioned on the drive. The positioning information fed back to the electronics to control the voice coil positioner is called "servo feedback" . Sev,eral different servo schemes are used to provide position feedback informati.on to the drive electronics and "close" the servo loop. Some large capacity drives use a "dedicated" voice coil servo feedback systenll. When you see a drive in the drive table with an odd number of read/write heads, it probably uses a dedicated servo system. In a dedicated system, the entire surface of one disk is reserved for use by the servo system. Position information is recorded on the reserved (dedicated) disk so that the drive electronics can determine the exact position and velocity of the head carriage. Assuming that the head carriage holds the entire head stack rigidly together, the position of the read/write heads will track along with the dedicated servo head. A dedicated servo system offers fast positioning and is simple to design. One of the only disadvantages to this system is that since only one head is used for servo, a dedicated servo system has difficulty compensating for thermal warpage of the head © csc 1996 Stepper Motor Server Hard Drive Bible 13 Corporate Systems Center (408) 743·8787 stack assembly. Voice Coil Servo A more popular voice coil servo feedback system is called an "embedded" servo. An embedded servo system works in a manner similar to the dedicated system except for the physical location of the servo position information. The embedded system interleaves servo and data information by placing servo positioning bursts between the data recorded on the disk. Embedded servo systems have advantages and disadvantages over dedicated servo systems. Advantages of an embedded systetn include the ability to accurately position each individual head by sensing the position information directly under that head. A dedicated servo system positions all of the heads together. Disadvantages of an embedded servo system are increased servo electronics complexity (which translates to higher cost), and the requirement for seek and settling delays when switching between heads. Some drives employ a "hybrid" servo system that combines both a dedicated servo for fast coarse positioning, and an embedded servo to finely position the head on track. Hybrid servo systems offer the best access and positioning of any system, but their cost is also the highest. One disadvantage this system shares with dedicated servo systems is that an entire surface is used for servo. This dedicated surface could have been used to store lnore data. Keeping it Clean When a drive is running, Winchester heads "fly" or "float" on a cushion of air. There is virtually no wear on the disk surface when the drive is running and the heads are stationary. Almost all the wear on a drive occurs when the drive is turned off and the heads "land" and touch the disk. All modern voice coil servo drives use an electronic or mechanical mechanism to move the heads away from th¢ data area of the disk to a "landing zone" when power is removed. Better drives also use a me chanicallatch mechanism to park and lock the heads in the landing zone. As the media wears in a drive, microscopic particles flake off frorn the disk surface. A quality hard drive designed for long life contains a 14 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 circulating air system that catches these particles in a filter. Most disk drives have filtered vents that permit outside air to enter and exit the HDA. These vents help if a pressure differential develops between the HDA and the ambient air. Some newer drive designs (notably Conner and Maxtor drives) have eliminated the outside air vents. Drive Filter and Latch Components Dota Encotlin~g anti Decoding Data encoding is the technique used to convert a stream of binary data into a varying current that drives a magnetic head. The varying current in the head produces magnetic flux reversals in the head. These flux reversals orient the molecular magnetic dipole moments of the media. The media is thus "magnetized" in a pattern that stores the data. The magnetic head has a maximum frequency limitation that deternlines how close the .magnetic flux reversals can be placed on the disk while still maintaining acceptable reliability. There is also a lninimum frequency limitation imposed by the drive electronics. The difference between the minimum and lnaximum frequency limitations is called the recording bandwidth. One goal in manufacturing disk drives is to provide the highest data recording rate possible.A hight::r data recording rate translates to higher capacity per track and higher data transfer speeds. The magnetic recording bandwidth of a drive is Bmited by several factors including head and media design and positioning accuracy. The goal in designing data encoding and decoding circuitry then becomes one of placing the maximum amount of data bits within a tlxed recording bandwidth while maintaining acceptable reliability. Disk drive data encoder circuitry removes the need to place clock information on the track by combining the data bits to be recorded with as fevr clock signals as possible. The decoder circuitry regenerates the clock from the recorded signal and synchronizes the clock to the decode:d data. The encoder and decoder circuitry in a drive are usually cOfllbined into a chip called an "ENDEC". © csc 1996 Hard Drive Bible 15 Corporate Systems Center (408) 743·8787 Encoding and Decoding Codes The following encoding and decoding codes are used in disk drives: NRI (Non-Return to lero) This code was originally used in telecommunications and its encoding and decoding are simple to understand. Inste~d of discrete pulses for each data bit, the signal rises or falls only when a one (1) bit in the incoming data stf(~am is followed by a zero (0) bit or when a zero (0) bit is followed by a one (1) bit. This coding techniqu(~ has a serious flaw because certain data patterns can be generated "rhich will result in a fixed logic state output (Le. the output of the encoder will be static, stuck at zero or one). The "worst-case" condition can violate the minimum recording bandwidth of the drive electronics. In practice, this would rarely happen, but it"s a serious strike against NRZ coding. PE (Phase Encoded) This coding is used in credit cards and instrument recorders. It is reliable and also simple to understand. The direction of a flux reversal in the middle of each cell indicates whether the encoded bit is either a zero or a one. This effectively shifts the phase of the output signal each time there is an NRZ type transition between zeros and ones. FM (Frequency Modulati",,) This coding technique was used in the earlier floppy drives (including 8" drives). These older drives were called single density "SD" drives. The FM method of encoding is basically equivalent to the PE method. FM coding is no longer used in disk drives. MFM (Modified Frequene)' Modulation} MFM is by far the easiest modern coding technique to implenlent. This encoding is used in all modern floppy drives and many small capacity hard drives. MFM doubles the data capacity of FM encoding without increasing the f(~cording bandwidth (MFM floppy drives are called Double Density). It works by eliminating the clock pulses in FM encoding and replacing them with data bits. Clock pulses are still used, 16 Hard Drive Bible @ CSC 1996 Corporate Systems Center (408) 743·8787 but they an:~ written only when a one (1) data bit is not present in both the precedilng and the curBIT 9 10 6 rent data cell. POSITION 1 2 3 4 0 0 1 NRZ To decode MFM data, a MESSAGE data separator must generDATA ate a clock signal based on CLOCK several flux transitions. In MFM order to rnaintain a low CODE error rate, the spe(~d of data flowing into the encoder must remain steady, and the decoder must lock onto this stream. In practice, the rotational speed of hard and floppy drives is easily controlled within the tolerances required for reliable MFM recording. An electronic compensating circuit called a Phase Locked Loop (or PLL) is used to lessen the teffects of spindle speed variations. MFM Encodingz RLL (Run Length Limited Encoding) This entcoding scheme was first used in 14" drives from IBM, CDC, and DEC. It is now used in almost all high capacity 3.5" and 5.25" hard drives. COlnmon RLL coding techniques are RLL 1,7 and RLL 2,7. 1,7 and 2,7 refer to the maximum number of consecutive zeros in the code. RLL 2,7 offers a 50% improvement in data transfer rate and data recording density as compared with MFM within the same fixed recording bandwidth. The easilest way to understand RLL encoding is to examine the encoding tree below. Bits are encoded by following the tree, starting at the root. When you reach the end of a branch, the stream of bits at that branch correspond to the encoded data to be written to the drive. RLL encoding has two main disadvantages. The first is that RLL requires significantly more complex encoding and decoding circuitry than :MFM. This has be:en overco.me in part by single ENDEC chips from companies like SSI,VTC and National Semiconductor. The second disadvantage with RLL encoding is that a sOlall defect can produce a long stream of data errors. To combat this, © CSC 1996 RLL 2,7 Encoding Tree Hard Drive Bible 17 Corporate Systems Center (408) 743·8787 drive manufacturers are ilnproving the design of read/write heads and media and lowering the flying height of these heads to improve signal to noise ratios. Longer, improved error correcting codes and retry algorithms are also used 'with RLL encoded drives. Spindle motors are now driven by crystal controlled microprocessors to improve rotational speed accuracy. The quality of the heads, media, and spindle control circuits used to manufacture today's hard disk drives are more than adequate for reliable RLL encoding. Future Codes Many other coding and encoding techniques have been developed that offer higher data rates and recording densities than RLL within the same fixed recording bandwidth. All of these codes are more susceptible to timing jitter and large error bursts than RLL coding. At present, nearly all ESDI, SCSI, and IDE drives use RLL coding. We expect that RLL will continue to be the most commonly used coding in magnetic mass storage devices for the nex~ few years. The recent advent of PRML techniques to inlprove read channel performance is causing a gradual shift away from RLL. 18 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 INTERFACE STANDARDS ith every new developing technology comes the problem of standlardization. The data storage industry has been influenced by standards from tnanufacturers and various groups including: W ANSI American National Standards Institute 11 West 42nd Street, 13th Floor New York, New York 10036-8002 (212)642-4900 (212)398-0023 Fax NAB National Association of Broadcasters 1771 North Street, N.W. Washington, DC 20036-2891 (202)429-5300 (202)429-5343 Fax IBM First in standards for drives and computers IBM Personal Computer Division Route 100 Somers, NY 10589 (800) 772-2227 IRCC International Radio Consultive Committee IRIG Interrange Instrumentation Group © csc 1996 Hard Drive Bible 19 Corporate Systems Cent.r (408) 743·8787 Shugart Associates Pioneer in floppy disk drives Seagate Techjrrology Pioneer in hard disk drives Seagate Technology 920 Disc Drive Scotts Valley, CA 95067 (408}438-6550 (408)4318-6356 Fax Some of the popular standards that have evolved are listed below: "IDE" or "ATA" Interlace With the emergence of IBM compatible PCs as a hardware standard, drive manufacturers have integrated much of the IBM controller hardware onto their disk drives. These drives are called "Intelligent Drive Electronics" or "Integrated Drive Electronics" (IDE) drives. This interface is often referred to as the "ATA" or "IBM Task File" compatible interface. Drives with an older 8-bit IDE interface were originally called "XT Interface" drives, while drives with a 16-bit interface are often called "AT Interface" drives. By imbedding an AT controller card into the drive, a significant manufacturing cost savings occurs. :Many parts (including line drivers and even a microprocessor) can be eliminated. Older "XT Interface" drives used a BIOS ROM on the paddleboard and could not be interchanged with "AT Interface" drives. An XT Interface controller and drive may be used in an AT class computer if the CMOS is set to "no drive installed". Conner Peripherals and Compaq Computer were among the first companies to ship AT compatible IDE drives in volume. Since then, acceptance of the IDE interface based on their original design has grown. Since the imbedded controller on an IDE drive is optimized to run efficiently with the driv(~ it is attached to, IDE interface drives often operate with improved performance over their comparable MFM or RLL counterparts. Some sacrifices were made in MFM/RLL controller and drive design to ensure compatibility with a large range of drives. Imbedded controllers are usually faster due to optimization. It is clear that IDE drives have rapidly replaced the original MFM and RLL drives used in (~arly IBM-AT compatible applications. Since 20 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 most new disk drives use zoned recording techniques to increase drive capacilty, all of these drives must use imbedded controllers. The only practical interface alternatives for imbedded controllers on small disks are IDE or SCSI. One disadvantage of the original IDE interface was the 528MB limitiation. This limitation has been overcome with the industry standard "EIDE" or Enhanced IDE interface. See the Enhanced IDE chapter for more inforrnation on how the EIDE interface will continue to be improved in the future. Another minor problem with the IDE interface is hardware incompatibility. Some IDE drives nlay be incompatible with each other. This is generally due to different buffering or decoding. See the Enhanced IDE Chapter for more infornlation on IDE drives. 51-506/S1-412 Interlace Seagate Technology is the world's largest manufacturer of hard drives. Their first ST506 five megabyte full-height 5.25" disk drive was one of the first hard drives manufactured in volume. This drive used a 5 Mbit/s(~cond MF]\1 encoded interface. The standard interface copied fronl this drive was used in all "ST-506 compatible" MFM and RLL drives. MFM and RLL Encoding Modified Frequency Modulation (MFM) encoding was first patented by Ampex Corporation in 1963. MFM encoding is often called" double density" and is used to code data on floppy and hard drives. MFM is an attractive coding scheme mainly because it is simple to encode and decode. MFM is now the standard coding technique for floppy disk drives and some small capacity hard disk drives. Run Length Lim.ited (RLL) encoding is a group coding technique that provides an increase in data density over MFM encoding. In RLL encoding, streams of data are grouped together and each group of data produces a recording pattern that depends on the bits that came before it. R1LL encoding eliminates high frequency flux transitions and permits an increased data density within a fixed recording bandwidth. The most common RLL coding (RLL 2,7) provides a 50% improvement in recording density over MFM coding. For example, a drive that stores 1000MB of data at 5Mbit/sec MFM data rate can be made to store 15001V1B of data using RLL encoding. The data transfer rate increases by 50% using RLL 2,7, while the recording bandwidth stays © csc 1996 Hard Drive Bible 21 Corporate Systems Center (408) 743·8787 the same. Other RLL codings can provide even higher recording densities. RLL 3,9 (commonly called ARRL) provides a 100% improvement in recording density. Longer codes can provide even greater increases. Because RLL coding does not require an increased read/write channel bandwidth when compared to MFM encoding, RLL is now a popular coding technique used to increase capacity in many hard disk drives. Modern IDE and SCSI drives use RLL encoding. For a more detailed description of how RLL data is coded and decoded, see the previous chapter. Since RLL encoding provides higher data density in the same recording bandwidth, the data capture window is reduced. To accurately reproduce data in this smaller capture window, RLL encoding requires an improved data separator, an accurate read channel, and better PLL circuitry. Th(~ rotational speed of the disk drive must also remain more constant. Simply put, there is less margin for error using RLL encoding. ESDI Interlace The Enhanced Small Device Interface (ESDI) was basically an improved, high speed ST-506 interface. This interface was pioneered by Maxtor. The combination of a 34-pin control cable and a 20-pin data cable from the ST-506 interface are retained, but the ESDI interface features improved actuator commands, and data transfer rates. The ESDI interface uses a data separator located on the disk drive itself. Older ST-506 designs used a data separator on the controller card instead. Moving the data separator to the drive improved COlllpatibility and made the ESDI interface independent of data rate. Providing the maximutrl data transfer rate of the controller is not exceeded, any speed ESDI drive can be connected to any controller. ESDI drives were manufactured with rates ~lP to 28 Mbits/sec. ESDI is not particula:rly well suited to zoned recording, and is really only useful for fixed disks. ESDI was once a useful, fast interface for hard disks, but SCSI has ,;von out in popUlarity. The attraction of being able to daisy chain peripherals like CD-ROM and SCSI tape drives has ultimately driven the industry away from ESDI and toward SCSI and EIDE/ATAPI. 22 Hard Drive Bible © esc 1996 Corporate Systems Center (408) 743·8787 SCSllnlerlacE' The Small Computer Systems Interface (SCSI) first became popular as the interface used for Apple Macintosh peripherals. Actually, SCSI has been used for quite some time in workstation applications and is rapidly gaining popularity in the PC marketplace. SCSI offers the ability to daisy chain up to fift(~en devices (hard, optical, tape, etc.) to a single controller with a single cable. SCSI is basically a high-speed bidirectional 8-bit parallel interface that has been standardized in terms of both hardware and software by ANSI. The SCSI bus allows addition of up to 15 devices using a daisychained cable. Unfortunately though, most manufacturers of SCSI peripherals adhere to the basic ANSI hardware specifications; while the level of SCSI software compatibility varies from manufacturer to nlanufacturer. A newer ANSI standard, SCSI-II was announced in an attempt to standardize the SCSI software interface. The ANSI SCSI-II specification added features like disconnect/reconnect, and messaging while m.aintaining downward compatibility with SCSI-I devices. A recent copy of the SCSI specification may be obtained from ANSI or at www.corpsys.com. The SCSI-III specification is now under developlllent. Good termination and shielding allow a "single wide" SCSI bus to operate at speeds in excess of 10MB/sec. Since most existing SCSI peripherals only sustain data rates of around 4-5MB/sec, the SCSI interface has the data bandwidth to handle higher speed drives in the future. The ne",' SCSI-II standards for Wide SCSI and Fast SCSI offer a wider bus and sustained transfer rates up to 40MB/sec. These new versions of SCSI offer more than adequate throughput for any storage device that might appear in the near future. The SCSI interface offers the flexibility and room for future expansion, but brings with it all the problems of a developing technology. WIDE SCSI Currently, the terms "wide SCSI" and "double wide SCSI" are used to refer to a SCSI interface with a 16 bit wide data path. This interface uses a 68 pin connector, and the electrical handshaking and data transfer system is identical to the more common 8 bit "single wide" SCSI bus. The ANSI SCSI specification provides a method for negotiating ·with peripherals to determine if they offer "wide SCSI" capabilities. Theoreticallly, the wide SCSI bus is downward compatible with standard "single wide" SCSI devices. © csc 1996 Hard Drive Bible 23 Corporate Systems Center (408) 743·8787 FAST SCSI "FAST SCSI" refers to a SCSI handshaking system that reduces hardware overhead during data transfers. Peripherals that support this feature will transfer data at higher burst rates if they are connected to a controller that also supports FAST SCSI. If either the peripheral or the controller does not support FAST SCSI, the burst data transfer rate is unaffected. Ultra SCSI The "Ultra SCSI" industry standard is an attempt to accelerate SCSI peripherals by changing SCSI timing and handshake specifications. To keep up with the more critical and noise sensitive requirements of Ultra SCSI, cable lengths must be reduced and termination becomes more critical. In most systems, Wide SCSI provides a more practical performance boost than Ultra :SCSI. SMD Interface The Storage Module Device (SMD) interface is the most popular interface for the 8" drives used in mainframe, minicomputer,and 'workstation applications. Variations include an i.mproved data transfer rate (HSMD). SMD drives are gradually being replaced by SCSI in most applications. Bridge controllers are now available to adapt newer ESDI and SCSI drives to the SMD interface. IPI Interface The Intelligent Peripheral Interface (lP!) is a mainframe disk drive interface standard used mainly on 8" and 14" drives. It is popular in IBM and Sun workstation and minicomputer applications. Many drives are available with dual IPI ports. QIC-02 Interface This QIC-02 interfac(~ is a software standard for tape drives. Most PC based 1/4" tape controllers use a QIC-02 command set. QIC-40 Interface This interface uses an standard floppy controller to store data on minicartridge data tapes. Although they are relatively slow, these dri24 Hard Drive Bible © (SC 1996 Corporate Systems Center (408) 743·8787 ves are popular in PC applications due to their low cost. Drives are now available with up to 400MB (800MB compressed) capacities and data transfer rates up to 2Mbit/sec. QIC-36 Interf~rce This novv obsolete 50-pin tape drive interface standard was pioneered by companies like Wangtec and Archive. The pinout is listed in the Pinout Section. If you run across a QIC-36 drive, you'll need a controller card which is QIC-02 software compatible to make it work. SA-400 Interlace As with Seagate and the ST-506 Interface, the SA-400 interface is named after the originator of the first mass produced floppy disk drive. Shugart Associates manufactured the SA-400 in 1978 and it was the first disk drive to gain wide acceptance. The interface used a simple 34-pin cable with the 17 odd numbered pins connected to ground for noise reduction and shielding. This 34-pin interface was modified to create the ST-506 hard disk drive interface discussed earlier in this section. The pinout of the interface used in modern floppy disk drives is shown in the Pinout Section. Although additional functions have been added since the original SA··400 drive (mainly DISK_CHANGE, SPEED_SELECT, and DRIVE_READY), this pinout is still affectionately referred to as the SA400 interface. future Standards Currently the most popular disk drive interface for small capacity hard drives is the EIDE (or ATAPI) standard. In the immediate future, the PC market will continue to be dominated by IDE drives. The most popular interface for high performance, large capacity drives in now SCSI. As SCSI software standards evolve, and the costs of SCSI drives and controllers drop, much of the EIDE market will be displaced by SCSI. In workstations and high-end PC applications, it seems clear that SCSI is the interface of the future. For example, all of the popular optical and DAT drives us(~ the SCSI interface. We look forward to the time 'when small computer peripheral interfacing is simplified as manufacturers all be:gin to conform to the new SCSI-III and future SCSI-IV standards. © csc 1996 Hard Drive Bible 25 Corporale Systems Center (408) 743·8787 26 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 PRML TECHNOLOGY PRML Techno/rogy RML is an acronym for Partial Response Maximum Likelyhood. PRML is a new solution to an old problem. Since disk drives were first designed, there has been a push to pack the largest amount of data possible into the smallest possible disk area. To understand PRML, first look at the problem PRML is designed to overcome. As data is packed closer and closer on the magnetic media, the recorded bits tend to blur together. The blurring is mainly caused by "bit shift" and by the unavoidable introduction of noise in the read channel. PRML re:ad channels differ from conventional analog read channels in the way they detect and separate recorded data. Analog read channels typically look at the position of the recorded peaks and use only the peak position information to recover the recorded data. PRML channels digitize the height of each peak and compare it to an average peak value. Once the PRML read channel has extablished values for the size and shape of the peak, it adds this information to the values of peaks which are read subsequently. The PRML circuit looks at the combination of the bit read and the subsequent bits, and then decides which interpretation of bits will produce the least amount of errors. If a weak or slightly shifted bit is detected (using an error checking code), the PRML read channel can determine what the weak bit should have been by analyzing it in combination with its neighboring bits. The net effect is that bits can be placed closer together on the magnetic f(~cording media. This means increased disk capacities without significantly increased costs. So how soon will PRML technology actually affect the performance P © csc 1996 Hard Drive Bible 27 Corporale Syslems Cenler (408) 743·8787 of available hard drives? Sooner than you might expect. Mid range drives will be the first to take advantage of the new technology. Cirrus Logic and VTC are currently shipping silicon that fully implelnents PRML. IBM, Quantum and others have PRML drives in production. The current bottleneck seems to be data rate. Analog read channels are still much faster than their WEAl BI T PRML SIMPLIFIEi:J available PRML counterRECOVEIED DATA 0 1 0 . 0 parts. When this gap closes, expect PRML to add 30% to 50% more to BITSAA: PFI¥IL CIIIRECTS ANALYZED WEAK BI TS AND existing disk drive IF ?Bii\i"il ru; ?liiT~S IN GJIlUPS "BITSHIFT' OtE II ZERO "0 ERRORS 5 ERRORS capaCities! 7 PRML Encoding OCCIIIi PFI¥IL CIIIRECTED DATA 28 Hard Drive Bible 01~1IIi REPAIIED 81 T ~~ © esc 1996 Corporate Systems Center (408) 743·8787 ENHANCED IDE T he Enhanced IDE standard originally proposed by Western Digital provides a solution to IDE's three biggest problems: capacity, performance, and expandability. The original IDE drives developed by Conner and Compaq were designed to be compatible with IBM's early MFM controller card used in the original IBM AT's. When this "register level" compatibility was copied, some limitations went along with it. The original IDE interface had a total drive capacity limitation of 528MB. This constraint came from the original IBM MFM controller design that supported a maximum of 1024 cylinders, 16 heads, and 63 sectors per track. The original MFM controller used 10 bits to address the cylinder count, 4 bits to select the head, and 6 bits to select the sector number (that started with #1). This means that all existing PC applications which write directly to the IBM compatible disk controller registers have a total of 20 bits available to control the logical block address of an IDE disk drive. Since a sector number of zero is disallowed lin the IDE interface, a total of 1,032,192 blocks can be addressed. With a standard block size of 512 bytes per sector, original IDE was limited to a 528MB maximum capacity. ORIGINAL (NON-ENHANCED) IDE LIMITATIONS Heads - 16 MaximUlll (Numbered 0 through 15) Sectors - 63 Maximum (Numbered 1 through 63) ------------------~ Cylinders .. 1024 Maximum (Numbered 0 through 1023) Total Blocks - 1,032,192 Maximum Capacity - 528 MB with 512 byte sectors © csc 1996 Hard Drive Bible 29 Corporate Systems Center (408) 743·8787 To bypass this limitatilon, the new Enhanced IDE standard uses a 28 bit logical block address which can address a total of 26,8435,456 blocks. This provides a nlaximum drive capacity of over 13 Gigabytes, which is enough for the near future. A standard IBM compatible BIOS has it's own capacity linllitations. BIOS is limited to 1024 cylinders, 256 heads, and 255 sectors per track. This results in a BIOS maximum capacity of 8.4GB. IBM AT COMPATIBLE BIOS HMITATIONS Heads - 256 Maximum Cl\fumbered 0 though 255) Sectors - 63 Maximum (N"umbered 1 through 63) Cylinders - 1024 Maximum (Numbered 0 through 1023) Total Blocks - 16,515,072 Maximum Capicity - 8.4GB with 512 byte sectors Without a device driver, the maximum capacity of the proposed enhanced IDE standard is 8.4GB. This is not currently an issue for hard disks, but for larger capacity drives, like helical scan tape backup units, it would be a limitation if other workarounds were not provided. One way to bypass this may be to switch to a larger block size for these larger devices, such as the 2048 byte per sector block size used in CD-ROM drives. Another is through the ATAPI system described below. The original IDE standard was also limited in terms of performance. This was mainly due to the speed of 16 bit programmed (PIO) data transfers. SCSI host adapters can transfer data faster than IDE by using bus mastering processes programmed memory moves, or Direct Memory Access. IDE drives must wait for the CPU to move data, two bytes at a time. An instruction execution and an I/O cycle are required as each pair of bytes to be moved from the IDE registers into main memory. This PIO process is significantly slower than other methods. When the original MFM: drives were introduced, these slower data rates were adequate, but with higher performance drives they are a serious bottleneck. The original IDE interface supports a maximum of two drives. Removable drives, Optical drives, Tape Drives, and CD-ROM drivles were not provided for in the original IBM AT. Western Digital's proposed solution to this in Enhanced IDE is called ATAPI. ATAPI stands for ATA Packet Interface, and its design is suspiciously similar to SCSI. 30 Hard Drive Bible © /CSC Ig96 Corporate Systems Center (408) 743·8787 In fact, ATAPI appears to have been copied from SCSI so that existing rnanufactun:rs of SCSI drives could easily convert their drives to run on Enhanced IDE systems. ATAPI provides support for tape, optical, and CD-ROM drives through a packet messaging system. Enhanced IDE hard drives are now available from several manufacturers in capacities over 2GB. ATAPI CD-ROM drives have become low cost, standard units. © csc 1996 Hard Drive Bible 31 Corporate Systems Center (408) 743·8787 32 Hard Drive Bible © ICSC 1996 Corporate Systems Center (408) 743·8787 SCSI COMMAND REFERENCE hen 'wre asked esc customers what they wanted added to the Sixth Edition Hard Drive Bible, the answer was unanimous. You asked for a complete SCSI command set specification. Although printing the entire ANSI specification is beyond the scope of this book, this chapter details the most common SCSI commands and their command blocks. The following commands are supported by nearly all SCSI drives: W COMMAND FORMAT UNIT INQUIRY MODE SELECT MODE SENSE READ READ CAPACITY READ EXTENDED READ LONG REASSIGN BLOCKS RELEASE REQUEST SENSE REZERO UNIT SEEK SEEK EXTENDED START DIAGNOSTICS START/STOP UNIT TEST UNIT READY VERIFY WRITE WRITE EXTENDED WRITE LONG © CSC 1996 OP CODE (HEX) 04 12 15 lA 08* 25 28* 3E* 07 17 03 01 OB 2B ID IB 00 2F OA* 2A* 3F* Note: 99% of the active time on the SCSI bus is spent executing these commands. Most average systems execute 8 or more read commands for each write command. Hard Drive Bible 33 Corporate Systems Center (408) 743-8787 Format Unit - Op Coele 04H The FORMAT UNIT command ensures that the media is form.atted so that all initiator addressable data blocks can be addressed. The '; medium is certified BIT 6 4 2 1 0 7 3 BYTE I I I I I I I and control struc0 Operation Code 04 H tures are created for 1 LUN I FmtDat I CmpLst I Defect List Format the management of 2 Reserved the medium and Interleave (MSB) 3 defects. Interleave (LSB) 4 Note that sucVU Reserved 5 I I Flag I Link cessful completion of a FORMAT UNIT comrnand does not necessarily mean that data has been erased. Inquiry - Op Coele 12H The INQUIRY command requests that information regarding para6 4 7 2 1 o 5 meters of the target BIT 3 BYTE I I I I I I I to be sent to the ini0 Operation Code 12I-I tiator. I LUN 1 Reserved 2 Reserved 3 Reserved 4 Allocation Length 5 I VU l Reserved I Flag Link Moele Select - Op Coele 15H The MODE SELECT command provides a means for the initiator to change the drive's BIT 6 7 4 2 1 0 5 3 I I I I I I I operating parame- BYTE 0 Operation Code I5H ters. Reserved 2 Reserved 3 Reserved 4 Parameter List Length '; 34 Hard Drive Bible I LUN 1 VU I Reserved I Flag © I SP I Link esc -- 1996 Corporate Systems Center (408) 743·8787 Mode Sense· Op Code lAH The MCIDE SENSE comlnand provides a means for the drive to report its medium BIT---I6 1 0 2 5 BYTE I I I I~3 I or peripheral to the 0 Operation Code lAH initiator. This com1 LUN Reserved mand is a complePage Code 2 PCF I mentary command to Reserved the MODE SELECT Allocation Length 4 command. --- I--- I 3 5 ---'----- I VU I Reserved Flag I Link Read· Op Code OBH The READ command requests that the drive transfer data to the initiator. Bit/Byte Definition: Logical Block Address - Specifies the logical block where the read operation ~rill begin. Transfer Length BIT 6 0 7 2 1 5 3 BYTE I I I I I I - Specifies the num0 Operation Code 08H ber of contiguous 1 I.UN Logical Block Address (MSB) logical blocks of Logical Block Address 2 data to transfer. A Logical Block Address (LSB) 3 transfer length of Transfer Length zero indicates that --Reserved VU Flag Link 5 I I I 256 logical blocks will be transferred. Any other value indicates the number of logical blocks that will be transferred. I4 I 4 f.-- _ _ _ L--_ ---r-~ BIT 7 6 BYTp_l--. 0 I I~3 I 5 I 1 0 Read Capacity ·Op Code 25H Operation Code 25H LUN 1 I I RelAdr Reserved Logical Block Address (MSB) 2 3 Logical Block Address Logical Block Address 4 Logical Block Address (LSB) 5 6 Reserved ---f.-_-=r= 7 8 VU 9 VU ---'-----© CSC 1996 2 Reserved Reserved Reserved The READ CAPACI1Y command provides a means for the initiator to request information regarding the capacity of the drive. PM! I Flag Link Hard Drive Bible 35 Corporate Systems Center (408) 743·8787 for this purpose The initiator transfers a defect list that contains the logical block addresses to be reassigned. The drive will reassign the physical media used for each logical block address in the list. The data contained in the logical blocks specified in the defect list may be altered, but the data in all other logical blocks on the medium will be preserved. Specif:v-ing a logical block to be reassigned that was previously reassigned will BIT 6 4 2 1 0 5 3 !!.YTE I I I I I I cause that block to o Operation Code 07H be reassigned LUN Reserved ] again. Thus, over Reserved the life of the mediReserved . um, a logical block 4 Reserved can be assigned to a Vl J Reserved Flag Link I I I multiple physical addresses until no more spare locations remain. Reassign Blocks Delect List The REASSIGN BLOCKS defect list contains a four byte header followed by one or lllore defect descriptors. The length of each defect descriptor is four bytes. Defect List Length - Specifies the total length in bytes of the defect descriptors that follow. The defect list length is equal to four times the -----------::R:EASSIGN BLOCKS number of defect Defect List descriptors. BYTE Defect List Header Reserved o The defect Reserved descriptor specifies Defect List Length (MSB) the four byte defect --_ _ _Defect List Length (LSB) logical block address that contains the defect. The defect descriptors must be in ascending order. DEFECT DESCRIPTOR(S) If the drive has BYTE insufficient capaciDefect Logical Block Address (MSB) ty to reassign all of Defect Logical Block Address -----the defective logiDefect Logical Block Address -----cal blocks, the comDefect Logical Block Address (LSB) mand will terminate with a CHECK CONDITION status and the sense key set to MEDIUM ERROR. The logical block address of the first logical block not reassigned will be returned in the information bytes of the sense data. ~) © CSC 1996 Hard Drive Bible 37 Corporate Systems Center (408) 743-8787 Release - Op Code 17H The RELEASE command is used to release a previously reserved drive. It is not an error for an initiator to attempt to release a reservation that is not currently active. BIT 7 BYTE I 6 I 5 I 4 I 3 I 2 1 I 0 I Operation Code 17H 0 I LUN 1 3rd Pty I Third Party Device ID I Extent Reservation Identification 2 3 Reserved 4 Reserved 5 I VU I Reserved Flag 1 Link Request Sense - Op Code 03H The REQUEST SENSE command requests that the target transfer sense data to the initiator. The sense data is valid for a CHECK CONDITION status returned on a prior command. The sense data is preserved by the drive for the initiator receiving the CHECK CONDITION status until a REQUEST SENSE command or any other is issued to the drive. Sense data is cleared upon receipt of any subsequent command to the drive from the initiator receiving the CHECK CONDITION. The REQUEST SENSE command will return the CHECK CONDITION status only to report fatal errors for this command. For example. * The target receives a non-zero reserved bit in the command descriptor block. * An unrecovered parity error occurs on the data bus. * A target malfunction prevents the return of sense data. BIT BYTE 7 I 6 I 0 I 4 I 3 I LUN 2 I 1 I 0 Reserved 2 Reserved 3 Reserved 4 Allocation Length '; I Operation Code 03H 1 38 Hard Drive Bible 5 VU 1 Reserved I Flag 1 Link © CSC 1996 Corporate Systems Center (408) 743·8787 Rezero Unit ,. Op Code 01 H The REZERO UNIT command requests that the drive position the actuator to cylinder zero. BIT I 6 7 BYTE 4 3 I I 2 I 1 0 I Opel'arion Code 01 II 0 I LUN Reserved Reserved Reserved Reserved vu I Reserved Flag I Link Seek - Op Code OBH The SE1EK com:mand requests that the drive position itself to the specified logical block. 6 BIT ,BYTE I I~3 5 o 2 I 1 I 0 I Operation Code OB H I LUN Logical Block Address (MSB) Logical Block Address Logical Block Address (LSB) 4 Reserved vu I Reserved I Flag I Link Seek Extended - Op Code 2BH The SEEK EXTENDED command requests that the drive position itself to the specified logical block. BIT BYTE O__ ~ 6 I 5 I~_3 ..l..---L_----'----O ~ ----,-LU-N------~·-at-io-n-CO-(-le-2,B-f-I---Re-s-erv-e-d __ _____________ 1 Logical Block Address (MSB) --------4 Logical Block Address Logical Block Address --~------,-------- Logical Block Address (LSB) ----6 Reserved 7 Reserved 8 Reserved vu © CSC 1996 Reserved Link Hard Drive Bible 39 Corporate Systems Center (408) 743·8787 Send Diagnostic - Op Code I DH The SEND DIAGNOSTIC command requests that the drive perform diagnostic tests on itself. There are no additional parameters for this command. BIT 6 7 I BYTE 5 I I 4 3 I 2 I I I I 0 Operation Code IDH 0 I I LUN I Reserved SlfTest I Dev of I I Unit of I Reserved 2 3 Parameter List Length (MSB) 4 Parameter List Length (LSB) 5 VU I I Reserved Flag I Link Start/Stop Unit - Op Code ISH The START/STOP UNIT command requests that the drive either start the spin motor and position the read/write heads to cylinder zero or stop the spin motor and position the read/write heads in the landing zone. BIT BYTE 7 I 6 I 5 I 4 I I 2 I I 0 Operation Code IBH 0 T LUN 1 Reserved 2 Reserved 3 Reserved 4 5 3 Immed Reserved VU I Start Reserved I Flag Link Test Unit Ready - Op Code DOH The TEST UNIT READY command provides a means to check if the drive is ready. This is not a request for a self-test. If the drive will accept a medium- BIT 6 4 7 5 2 I 0 3 I I I I access command BYTE Operation Code OOH without returning a 0 I LUN Reserved I CONDICHECK Reserved TION status then 2 Reserved 3 this command will Reserved return a GOOD sta- 4 VU Reserved tus. I I Flag I Link I 1 1 'j 40 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 Verify - Op Code 2FH BIT BYTE ~ 6 I ] 5 4 1 1 3 1 I 0 I Ope ration Code 2FH 0 ] LUN 1 LogicaI Block Address (MSB) 3 Log ical Block Address 4 Logical Block Address 5 Lo gic al Block Address (LSB) 6 Reserved 7 VerlfiIcation Length (MSB) 8 Veri fication Length (LSB) - - t--- I vu I BytChk I Reserved 2 9 --'---- 2 I Reserved Flag I RelAdr The VERIFY command requests that the drive verify the data on the medium. Link Write - Op ('ode OAH ,~YrE=--+-71. ~ 6 , .. B:..:,I1.:.,:' I 5]~3 I o 2 I 1 I 0 The WRITE command requests that the drive write the data transferred by the initiator to the medium. Operation Code OAH ] LUN Logical Block Address (MSB) Logical Block Address Logical Block Address (LSB) Transfer Length 4 vu I Reserved I Flag I Link Write Extencled - Op Code 2AH o Operation Code 2AH -LU-N----] Reserved RelAdr Logical Block Address (MSB) ----- Logical BlockAddress Logical Block Address Logical Block Address (LSB) I~--~------------- Reserved The WRITE EXTENDED command requests that the drive write the data transferred by the initiator to the medium. Transfer Length (MSB) Transfer Length (LSB) vu © CSC 1996 ----'--- Reserved Link Hard Drive Bible 41 Corporate Systems Center (408) 743·8787 Write Long - Op Coele 3FH The WRITE LONG command will transfer a sector of data and Eee bytes to the drive. The bytes transferred to the drive are written in the data field and the Eee bytes for the particular sector specified in the logical block address. This command is intended for diagnostic purposes. The nutuber of bytes transferred to the drive will be the sector size plus the number of bytes contained in the Eee field. BIT BYTE 6 7 I I LUN I I I 0 I Reserved I 2 Logical Block Address (MSB) 3 Logical Block Address 4 Logical Block Address '; Logical Block Address (LSB) 6 Reserved 7 Reserved 8 Oln 9 I 2 3 I Operation Code 3Fn 0 42 Hard Drive Bible 4 5 I VU I Reserved I Flag I RelAdr I Link © CSC 1996 Corporate Systems Center (408) 743·8787 WHAT IS SCSI-III? SCSI Buzzwonls he American National Standards Institute (abbreviated ANSI) organizes committees of industry representatives who work together and form standards for computer interfaces. These standards are designed so that peripheral products from different manufacturers will operate together with little or no custom configuration. The ultilmate goal of ANSI SCSI committees is the creation of true "plug and play" interface standards. They want SCSI to support ALL of the drives in your system: HARD, CD-ROM, TAPE, OPTICAL and even printers! They're making progress, but the standards are constantly changing. Here's a brief explanation of the more popular terms: T SCSI-III SCSI-III ils the popular name for the newest standard document that is currently being completed by ANSI. The SCSI-III document will include several new interface standards, including "fiber channel" which uses an optical fiber to transmit data at increased speeds. You can download more information and SCSI specifications from the CSC BBS at (408) 541-8455. We will be adding the SCSI spec documents to our Web site at: www.CORPSYS.COM soon. The current SCSI-II standard document is the only SCSI document that has been completed and accepted by the industry at the time of this writing. The SCSI-II specification includes the following connector standards that are novv in widespread use throughout the hard disk drive industry. FAST SCSI - How it all started The original SCSI-I standard dates back to 1986. ANSI named the specification "ANSI X3. 31-1986", and a standard was born. The first SCSI products transferred data at rates from 1.5 to 5MB/sec over a stan© csc 1996 Hard Drive Bible 43 Corporate Systems Center (408) 743·8787 dard 50 pin connector. As more devices began to share the bus, and as hard disk performance increased, the 5MB/sec maximum transfer specification became a bottleneck. "Fast SCSI" came to the rescue. Timing specifications were adjusted as synchronous transfers were added so that 10 MB/sec could be transferred over the 8 bit interface. Narrow SCSI The term "Narrow SCSI" is now used to refer to SCSI devices that transfer data over a "narrow" 8 bit 50 pin connector up to 10MB/sec. Most currently manufactured SCSI-II devices support "fast SCSI" and transfer data up to 10 MB/sec. Several manufacturers are working on variations of narrow SCSI that increase transfer rates over 10 MB/sec. One proposed standard is "Ultra SCSI", which uses the 50 pin narrow SCSI interface but makes changes to timing and handshaking to increase burst transfer performance up to 20MB/sec. For "Ultra SCSI" to work, both the controller and drive must fully support the faster timing and handshaking. "Ultra SCSI" drives are more susceptible to termination and noise problems, and require shorter cables than standard 10 MB/sec SCSI-II drives. WIDE SCSI The term "SCSI-III" is often used to refer to WIDE SCSI. This isn't exactly correct. WIDE SCSI is the correct name of the popular 16-bit wide interface that doubles data transfer rates to 20MB/sec. Wide SCSI drives use 68 pin and separate power connectors. Wide SCSI provides a reliable performance boost for workstations and file servers. The difference between narrow (50 pin) and wide (68 pin) SCSI performance is particularly noticeable when using multitasking operating systems like Novell or Windows NT. Proposed standards exist to increase the transfer rates up to 40MB/sec using a 32-bit cable. Wide SCSI drives are reliable and robust. The only disadvantage to using WIDE is the added bulk and expense of the cables. SCA Another popular SCSI drive interface is "SCA" , which stands for Single Connector Assembly. SCA connectors carry both the SCSI data and power to the drive in a single connector. SCA is used in newer file servers, disk arrays, and workstations. 80 pin, 16 bit Wide SCSI is the most common SCA, but narrow connectors are also available. SCA connectors are rugged and designed for "hot plug" operation. 44 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 Fiber Channel' - The future of SCSI? Fiber channel is an optical interface proposed but not finalized in the new SCSI-III standard. Current fiber channel technology operates at 12.525MB/sec data transfer rates. Much higher transfer rates are possible as the technology develops. Fiber channel cables are unaffected by termination, electrical noise, length, and other limitations that make conventional SCSI cabling difficult. Both Sun Microsystems and Silicon Graphics use fiber channel interfaces to their disk arrays. In early 1996, list prices for fiber channel disk arrays started around $16,000. Inside the disk arrays, standard SCA or Wide SCSI cables are used to interface with the drives. Disk drives with optical fib(~r interfacc~s have not yet become affordable or available in quantity. Fiber channel will certainly have an effect on the SCSI industry, but it will be years before it's in widespread use. Another potential alternative is Apple Computer's proposed "Fire Wire" standard. "Fire Wire" offers fiber channel data transfer rates over lower cost, easy to connect 6 pin cables. Time will tell if Apple's idea will catch on. Note: 1MB/sec = 8-10 Mbit/sec Downward Compatibility? Can SCSI-II and SCSI-III devices share the same controller? How about narrow and wide drives? The answer is yes - sometimes. To properly share narrow and wide drives on a PC, you'll want a controller card that has both connectors - narrow 50 pin and wide 68 pin. If you'rc~ using a workstation with a 68 pin wide connector, you'll need a 50 pin to 68 pin adaptor cable to use both wide and narrow drives simultaneolLlsly. Adapter cables can cause termination problems for reasons that we won't discuss here. Use them only as a last resort. The ideal solution is a controller with three connectors (2 wide and one narro"r) and automatic termination. CSC manufactures a three connector PCI card that's supported by Win '95 and NT. What SCSIII.Jvor should I buy? All standards are subject to change until the industry approves and accepts them. Whatever you choose, make sure it's upgradable for future expansion. A card with FLASH ROM or removable EPROM like CSC's PCI cards will let you add software features as SCSI standards advance. For file servers and workstations, your best performance choice today is Wide SCSI. In the PC environment, we recommend SCSI over IDE for performance, fleXibility, and the ability to add high performance peripherals. © csc 1996 Hard Drive Bible 45 Corporate Systems Center (408) 743·8787 46 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743-8787 seA HOT PLUG echnically, SCA isn't a separate interface. It's really just another way to use SCSI. SCA stands for "Single Connector Assembly", and seA drives use a single 8 pin connector which carries both power and data. SCA 'was originally desinged for use in disk arrays, but it's finding its way into workstations and high end PC environments. SCA drives are often mounted in a carriel" which permits them to be easily removed for service, replacement, or to exchange data. Military and Governnlent institutions with strong data security requirements like the removability of SCA. Since hard drives are relatively fragile devices, we don't recommend you remove your drive for transport in your briefcase. But if you're running a mission critical network system, SCA provides great serviceability along with Wide SCSI performance. Since an SCA drive includes everything a SCSI drive contains, simple adapters are available to connect thes drives to either Narrow orWide systems. A SeA adaptor from CSC is pictured to the right. T SCA drive in carrier (as used in SUN workstations) SCA Adapter (available from CSC) © csc 1996 Hard Drive Bible 47 Corporate Systems Center (408) 143·8787 48 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 PCIINTERFACE he PCI bus has rapidly overtaken older industry standards like EISA, and VESA. PCI uses a solid hardware and sofware specification to ensure compatability with different cards and different CPU chips. PCl stands for "Peripheral Computer Interface", and is used with processors ranging from Intel's Pentium Pro to DEC's fast Alpha Chip. Apple loves how it accelerates the Motorola Power PC processors. PCI offers two main advantages. First, it's fast. Real fast. A true 133MB/sec transfer rate is realistic. This transfer feeds data faster than most tnicroprocessors and memory systems can digest. There's no disk drive that can sustain transfer rates anywhere near what the PCI bus can handle. The second advantage of PCI is "plug and play". PCI boards install easily without setting jumpers or switches. Automatic configuration of interrupts, merrlory and I/O address space are performed by the host processor when the system first starts up. There's almost no potential for an interrupt or address conflict. PCI self configuration is made possible by a hardware resource switching system that operates under software control. On power up, the host processor first checks to see what hardware requirements each adaptor card will hav(~. These requirements may include memory address space, l/C) address space, hardware interrupts, and even DMA transfer capability. The processor then starts assigning resources to each PCl slot. To be "PCI compatible", the adapter card and its driver software must support any address, interrupt, or I/O location that is assigned to it. So the processor forces each card to take a "place in Hne" by assigning hardware resources in sequence. T © csc 1996 Hard Drive Bible 49 Corporate Systems Center (408) 743·8787 Unfortunately, "Plug and Play" sometimes becomes "Plug and Pray" . When a PCI card won't work in your system, you don't have any options to reconfigure it. You might end up wishing your card had switches and jumpers after all. Don't abandon hope. Most newer motherboards (we like the Intel manufactured boards) have PCI configuration options in CMOS setup to help you. Try changing the "PCI Bus Mastering" option for network or SCSI controller card problems. Switch the PCI system interrupt number if your card works but the software drivers won't load. 50 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 CHOOSING A HARD DRIVE & CONTROLLER CHOOSING A HARD DRIVE AND CONTROLLER ith so many different drives and controllers on the market, where do you start? Begin with software requirements. Narrow your choic(~s by eliminating drive interfaces or controllers that are not compatible with your application. For example, an IDE drive might not offer sufficient performance for your netw-ork software, or an older rnachine might not be compatible with Enhanced IDE. In general PC applications, IDE drives are the most conlpatible since nearly all operating syste:ms will run an IDE drive without additional software drivers. In terms of performance and fleXibility, SCSI is always the best choice. Unfortunately, almost all advanced operating systems like Win 95, OS/2 and Windows NT require software drivers for full performance and support of SCSI controllers. Determine the availability of software drivers for your applications before choosing SCSI. Conside:r future expandability and upgradability. SCSI controllers offer the nlost flexibility and expandability in the long run. With a SCSI controller, you can daisy-chain 7to 15 different devices, including SCSI hard drives, CD-ROMs, erasable optical drives, DAT and other SCSI peripherals from the same controller. Most interfaces other than SCSI and IDE are now obsolete. Use them only ilf you are upgrading an older system that already has them installed. 1ESDI, RLL, and MFM drives are still available. They may not be the fastest or most economical choice, but they may be a good choice for upgrading an older system. If you arle building a new IBM compatible system, you also have a choice of motherboard bus/controller card configurations. The most popular choices are ISA and PCI. Each bus has it advantages and limitations. W © csc 1996 Hard Drive Bible 51 Corporate Systems Center (408) 743·8787 ISA refers to the original 16-bit bus that IBM designed into the first 80286 based AT computers. The IBM ISA specifications strictly limited bus speed to 8MHZ and set firm rules about bus timing. Newer clone motherboards violate this specification and permit operation up to 16MHz. The ISA bus design is capable of accommodating most hard drives and I/O cards without a bottleneck. Its main limitation is video. With the advent of programs like Microsoft Windows, large amounts of data must be transferred quickly to the video card as windows are opened, closed, and scrolled. The original AT bus lacks the band width for acceptable video performance. To solve the AT-Bus performance problem, a committee called the Video Electronics Standards Association was formed. The VESA local bus standard was established to improve video performance while maintaining conlpatibility with ISA bus peripherals. VESA bus motherboards have two or three local bus slots that are connected directly to the 32 bit bus of the Intel compatible CPU chips. This permits up to three VESA peripherals to operate at any speed up to the full speed of the processor. The main problem with the VESA bus design is bus loading. As VL-bus speed is increased (VESA bus speed is linked directly to processor speed), the number of adapter cards that can be used decreases. For example, lll0St 50MHz VESA motherboards will support only one or (maybe) two cards. Due to these limitiations, the VESA VLBUS standard has lost popularity and is now found only in older systems. A new standard, the Peripheral Connection Interface (or PCI) bus has now taken front stage. The PCI bus offers high performance (up to 133MB/sec in burst mode) and easy installation. PCI doesn't suffer from a limited number of supported slots as VESA does. PCI boards are also auto configuring (an advantage over VESA and ISA). As more PCI peripherals become available and prices drop, the price/performance ratio of PCI will make it the only practical bus for SCSI drive interface cards. Insist on both PCI and ISA if you are building up a new system. Once you've selected a motherboard, it's time to make sure the controller board is really compatible. The EISA bus is so strictly defined that we have seen very few compatibility issues arise. ISA compatibility problems usually occur only when the bus speed is increased over 10MHz or the bus timing is irregular. The VESA bus is famous for conlpatibility problems between video and controller cards. PCI cards are generally all compatible, but inserting one low performance PCI card in your system will lower the performance of all the other cards. 52 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 With standard IDE controllers, bus speed is normally not an issue. With fllemory or I/O mapped SCSI controllers, you will need an available interrupt and rsufficient address space in the base 640K memory to support the footprint of the controller BIOS. ISA bus mastering controllers of any type can be a nightmare. Bus on/off times and refresh rele:ase rates often need to be adjusted to get things working. With a negligible performance difference between bus mastering and memory mapped controllers, you are best off steering clear of bus mastering controllers. ISA bus mastering controllers may also have compatibility problems or performance limitations in machines with more than 16MB of memory. Our ove:rall recommendations: A fast PCI SCSI controller for new systems. Couple this controller with the largest SCSI drive you can afford. If you are interested in a small capacity drive and controller, an EIDE drive 'will offer the most for the money. Weigh your storage and speed requirements. For Network server applications, go with the fastest wide: SCSI drive you can afford. For workstations or light database applications, a larger capacity drive with a slower access time and lower cost may be preferable. In notebook and portable applications insist on a drive with good shock tolerance. When selecting a drive capacity, be sure to think to the future. It's better to start with a large capacity drive now than to replace the entire drive in the near future. In sumtuary, for most low capacity applications we recommend a small, inexpensive EIDE drive with an imbedded controller. For maxi:mum software compatibility in sizes below 2GB standard EIDE drives are a good choice. For top performance and upward compatibility with the ability to daisy-chain additional peripherals, choose a SCSI drive and controller. © csc 1996 Hard Drive Bible 53 Corporate Systems Center (408) 743·8787 54 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 CONTROLLER SETUP &JUMPERING' n PC applications, controller jumpering is often the first step in installing a new drive and controller. You will need the controller board manual, to correctly jumper the controller, as well as documentation on the other boards installed in the system. Settings for some comn[}on controllers are provided in the Controller Information section of this manual. You may need to jumper the controller board for one or more of the following settings: I ISA Bus Base I/O Address The baste I/O address of your controller can normally be left at the factory default setting unless you are installing two controller boards in the same system. If you are installing two boards, the first board must be set at the prilmary I/O address, and the second board can use any available I/O address. Be sure to check for conflicts with network boards, tape drive controllers, and video boards before selecting your secondary address. If you are installing an IDE disk drive, the primary port addresses used are IFO-IF7H and 3F6-3F7H. At the time of this printing, MS-DOS 6.4 did not support the use of more than one IDE controller at an alternate (slecondary) address. Windows '95 and IBM's OS/2, however, do support a secondary IDE controller. If you are designing an I/O mapped controller card that must coexist with an IDE or similar board, I recommend using a base address of 180H or 320H. These areas are almost never used by other peripherals. @ CSC 1996 Hard Drive Bible 55 Corporate Systems Center (408) 743·8787 ISA Bus Base BIOS Address NOTE: Not all motherboard BIOS ROMs will support controller card BIOS addresses over EOOOn If you experience problems, try choosing a BIOS address between AOOO}/ and DFFFH If your controller card has a ROM BIOS, you will need to select a starting address. When selecting a starting BIOS address, add the starting address of the card and the length of the required I/O space. Make sure that the address you select will not cause ROM address conflicts with any other boards (particularly VGA and network boards). If you are unsure of the length of the BIOS ROM on the controller, use DEBUG to dump the third byte of the ROM. This corresponds to the length of the BIOS in 512 byte blocks. Every system configuration is different, but most IBM compatibles have room for a 16K or 32K BIOS starting at C800H or DOOOH. ISA Bus DMA Channel Most controller cards do not use third party DMA. Exceptions to this are some high performance SCSI and ESDI controllers. You can share a DMA channel with another device only in the rare case that your software and hardware support it. Make sure to set both DREQ and DACK jumpers identically. ISA Bus Controller Interrupt Most controller boards do not use interrupts in DOS applications, but a hardware interrupt is required for all Novell and most UNIX applications. Select any available interrupt, but be sure to define it correctly when running NETGEN. Interrupts 14 and 15 are generally available on most PC's. IRQ 14 is normally used by the primary IDE controller. Lower interrupt numbers have higher CPU priority. Floppy Address A secondary floppy address must be selected for two floppy controllers to peacefully coexist in the same system. OS/2 users will find support for two floppy controllers built into the operating system. If you are running DOS, you will not be able to use the second floppy controller without a device driver installed in your CONFIG.SYS file. If your floppy controller is compatible with the original IBM-XT architecture (copied in all clones from 8088's to PS's), you can use DOS DRIVER.SYS to control your extended floppies. DOS DRIVER.SYS parameters are listed below. Enter all necessary parameters on the DEVICE = DRIVER.SYS line in your CONFIG.SYS 56 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 file. For example, if you have one hard disk installed and wish to use a 1.44MB floppy as your third (Le. D:) drive, add the following line to your CONFIG.SYS: DEVICE=DRIVER.SYS /F:7 /C The following switches are supported by MS DOS 5.0: /T:x x = number of tracks /C indicates that disk change is supported by the drive /F:x x = drive form factor code o = 360K 2 = 720K 1 = 1.2MB 7 = 1.44MB 9 = 2.88 MB /H:x x = number of heads /S:xx = number of sectors per track More detailed information on CONFIG.SYS can be found in your DOS manual. ControUer cards with well written BIOS codes (like the CSC fastCache™ series) will operate extended floppy drives without software drivers. If you have one of these cards, modifications to your CONFIG.SYS will not be needed in most cases. 2.88MB drives are now supported as primary (boot) drives by most new motherboard BIOS ROM's, including AMI, and M.R. BIOS. A Tip lor ISA Motherboards With "Extended Chipset" Setup If you are using a motherboard based on the Chips & Technology :3 chip LSI chips, the newer OPTI chips or other programmable chipset, congratulations! The speed of your RAM and I/O channel can be altered to increase overall system performance by "fine tuning" your motherboard. You can select I/O clock speed and wait states by running th{~ extended setup program that came with your motherboard and using the information in Table A. Be careful when setting X/O channell wait states on these motherboards. It is easy to outrun many controller boards by selecting SYSCLOCK/2 without wait states. © csc 1996 Hard Drive Bible 57 Corporate Systems Center (408) 743·8787 Once your controller is jumpered correctly, proceed to CMOS setup and then low-level format. See the following section that corresponds to your drive type for set-up and low-level formatting instructions. 16-Bit Bus Wait States N I/O Channel Read/Write Wait States Over 8 MHz 1 wait state 2 wait states 8 MHz or less o wait states 1 to 2 wait states SYSCLOCK Recommended C & T, OPT!, Intel, and ETQ Wait States. NOTE: SYSCLOCK is the CPU clock frequency of your motherboard. Use extended setup to chose betweembetween SYSCLOC-E SYSCLOCK or SYSCLOCK 3 4 5,6 etc. to adjust your bus clock frequency. For example, a system clock 0/50MHz and an extended setting of' Most Floppy Controllers will work at bus speeds up to about 10MHz. Many Hard Drive Controllers do not operate reliably much over 10 MHz. These estimates include 2 wait states. Note that I/O operations on the PC bus have one extra wait state when compared to memory operations. This is why memory mapped cards generally transfer data faster than I/O mapped cards. Your C&T or OPTI motherboard extended setup may also permit disabling the ISA bus REFRESH line. REFRESH is a signal necessary for proper operation if your system contains any expansion cards that use dynamic memory. Cards that require this signal include: EMS cards, laser printer direct video boards, caching controller cards, and several other peripherals. Disabling this line will improve bus throughput by between 1% and 3%. Go ahead and disable it if you need this small performance increase, but be warned of compatibility problems down the road. SYSCLOCK 5 will provide a bus clock speed of 5.Q 5 = 10 MHz. 58 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 DRIVE SETUP & JUMPERING Typical IDE Dr,rve Installation e SC's technical support department is constantly asked: "What drive parameters should I use to install my IDE drive?" All modern IDE drives use what is called "automatic translation". This translation helps the drive to match itself to the parameters you choose. For example, a 80megabyte drive might have 6 heads, 17 sectors per track, and 1230 cylinders. This same drive could be installed using a CMOS configuration of 12 heads, 17 s(~ctors per track and 615 cylinders. Doubling the number of heads and halving the number of cylinders has no effect on the formatted capacity of the drive. The drive automatically translates the "logical parameter" of cylinder 0 head 6, sector 17 into the "physical" parameter of cylinder 1, head 3, sector 17. In fact, for DOS to access the full capacity of a drive, it should be set-up with a configuration of 1024 cylinders or less. The syst,em BIOS informs the imbedded drive controller of the CMOS settings on power up, and the drive then mimics this logical configuration. This mLeans you can choose any parameters for an IDE drive as long as the CMO~S settings do not: exceed the physical capacity of the drive. There are also a few other practical limitations to the logical parameters you choose. For reasons described in the next few chapters, the maximum number of cylinders you should use is 1024. The maximum number of sectors per track is limited to 63, and the number of heads should not exceed 64. To select drive parameters for any IDE drive in the drive list, simply choose a CMOS type with a formatted capacity less than or equal to the drive you are using. If you are using a system with a "user definable" drive type, enter the physical parameters of the drive from the drive list. If the physical parameters exceed 1024 cylinders, double the number of heads and halve the number of cylinders. If you have a copy of CSC's IDSCAN software, ignore the drive tables and just boot from floppy. Run IDSCAN and we'll take care of setting © esc 1996 HOT TIP Hard Drive Bible 59 Corporate Systems Center (408) 743·8787 CMOS for you. Some newer system board BIOS ROM's have ID Scan programs built in! Selecting the correct CMOS configuration parameters may be as easy as running the "automatic configuration" utility in your ROM BIOS setup program! Once you CMOS is set correctly, proceed to the DOS partitioning and high-level format instructions in the following chapters. If you are using the drive for Novell, a Compsurf may be necessary. Low-level formatting is not required or recommended for any IDE drive. IDE Drive Jumpering Most IDE drives have one or more of the following jumpers: HOST SLY/ACT, C/D, DSp, and ACT. HSp, when jumpered, grounds the HOST/SLAVE/ACTIVE signal on the IDE interface. This signals the system that a slave drive is present in a two drive system. You need to add this jumper only if you have two ID E drives installed. C/D is also sometimes labeled DS and is the drive select jumper. This jumper is set on the master (i.e. C:) drive and removed on the slave (i.e. D:) drive. DSP should only be jumpered on the first drive (i.e. C:) if two IDE drives are installed in the same system. This jumper tells the master (i.e. C:) drive that there is another drive present on the IDE cable. The ACT jumper connects the -ACTIVE signal to the -HOST SLY/ACT signal on the interface. This signal is used to drive an external LED that indicates drive activity. If the hard drive activity LED doesn't work on your system, chances are you need to add an ACT jumper. DSO or OS, Confusion Drive select jumpers are often a source of confusion and frustration. It seems that some manufacturers label their four drive-select jumpers DSO, DSl, DS2, and DS3. Others label them DSl, DS2, DS3, and DS4. We will use the more common convention DSO, DSl, DS2, and DS3 throughout this manual. MFM, RLL, anti ESDI Drive Jumpering If you are installing a single MFM, RLL, or ESDI drive in your system, choose DSO if your jumpers start with DSO or choose DS 1 if your jumpers 60 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 start with DS 1. These are actually the same jumpers, just numbered differently by the drive manufacturer. What you need in a single drive MFM/RLL installation is the first available drive-select jumper. If you are installing a second MFM or RLL drive in your system with a twisted cable, choose DS 1 if your jumpers start with DSO or choose DS2 if your jumpers start with DS 1. What you really want in this case is the second driv1e select jumper. Always connect drive C: to the last connector (after the twist). Connect D: to the middle connector (before the twi.st). And you are installing: If your drives have select pins numbered: } Drive with a flat cable 2 Drives with a twisted cable 2 Drives with a flat cable MFM, RLL, and ESDI DSO to DS:, Set C: to DSO DSI to Ds4 Set C: to DS} Set C: to DS} Set C: to DSO Set D: to DS} Set D: to DS} Set C: to DS2 Set C: to DS} Set D: to DS2 Set D: to DS2 Drive Jumpering SCSI Drive Jumpering SCSI drive jumpering is an altogether different story. SCSI drives usually use thre:e jumpers for addressing. The eight possible on/off configurations of these jumpers represent eight SCSI addresses. Normally these jumpers follow a straight-forward binary sequence with the lowest numbered jumper being the LSB. Check your drive manual or the Connector Pinout section to be sure before jumpering your SCSI drive. SCSI drives usually have a jumper that selects the source of terminator power. This jumper is important if your controller or system does not supply terminator power. In this case, you will need to jumper the drive so that terminator power is supplied from the drive. Many SCSI drives also have a jumper for power up spin. This jumper is changed to permit the system to control spin-up of the drive. Many Seagate and Maxtor drives also have jumpers that permit spin up delays based on th<~ SCSI ID jumper. Since each drive has a different SCSI ID, this means that each drive will spin up at a different time. This option is provided because the power requirements are much higher during spin-up than when the drive is running. Many disk arrays and large systems with multiple drives are set up to take advantage of this option. Longer power supply life is the result. If you have an Adaptec™ controller, you will need to set your boot drive to ID o. Your second drive should be set to ID 1. If you want to use more than two drives under DOS, you will need to load ASPI4DOS.SYS and ASPIDISK in your CONFIG.SYS file.ASPIDISK will also be necessary if you are running any protected mode software. The driver installation © csc 1996 Hard Drive Bible 61 Corporate Systems Center (408) 743·8787 process with these cards can become quite involved. If you are using a CSC FastCache™, you will need to run FCSETUP when you first install your hard drive or when you make any changes to your SCSI hardware configuration. Once you have run the setup program, NO DRIVERS will be necessary for running up to 7 SCSI hard drives under DOS. Erasable optical drives can also be run without drivers. No changes to your CONFIG.SYS are necessary, and you can set the card to boot from any ID. Also, no drivers are needed for protected mode programs (like Windows™ in 386 Enhanced Mode). Just add an exclude statement to your memory manager so that the memory range of the FastCache is left unchanged. Nice, huh? Most other SCSI controllers such as the CSC PCI SCSI-III board will scan the SCSI bus each time the system is powered up, adding support for the extended drives at that time. 62 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 DRIVE CABLING IDE Drive Cab/ring DE (Imbedded Drive Electronics) interface disk drives use a 40-pin interface cable. This cable connects the drive logic board (with imbedded controller) to a bus adapter card or to a motherboard IDE connector. IDE adapters are usually called "paddle boards". The paddle board buffers (amplifies) the signals from the drive and provides enough pO~Ter to drive the PC bus. Cabling an IDE drive is simple. Connect a 40-pin flat cable from the drive to the controller, being careful to observe pin 1 orientation. If the drive supports it, a second IDE drive can usually be connected to the same cable. To do so, jumper the boot drive in "master" mode, and jumper the second drive as a "slave" as described in the Drive Setup & ]UITLpering section. Since the IDE interface transfers data and control signals at full bus speed, IDE cable lengths are critical. As a rule of thufllb, try to avoid using a cable longer than 18" in any IDE drive installation. I What Are The;se Twisted Cables? Why do many drive installations use twisted cables? Simply because IBlV[ used them in the first PC's. In an effort to simplify installation, IBM decided to jumper all of their hard and floppy drives on the second drive select. This eliminated the need for technicians to jumper the drives. The first floppy drive (A:) was connected to the end of the cable (after the twist). The second floppy drive (B:) was connected before the twist. The twist in the cable simply flipped the first and second drive select lines so that all drives could be jumpered identically. @ CSC 1996 Hard Drive Bible 63 Corporate Systems Center (408) 743·8787 The floppy and hard drive cables in a standard AT look suspiciously similar. Be careful not to interchange them. A significant number of installation problems are a result of interchanged hard and floppy cables. Each cable has a different twist, and they are often not marked. If you are using twisted cables, make sure the floppy drive cable has seven conductors twisted. A twisted cable used with older MFM or RLL hard drives must have only five conductors in the twist. See the cable chart at the end of this section. Single Drives (MFM, RLL or ESDI) Cables Cabling a single drive MFM, RLL, or ESDI system is easy. Use a standard 20-pin flat data cable and a 34-pin control cable with no twist. A word of caution: watch out for pin one. Pin one is identified by a red stripe on one side of the cable. This side of the cable must be connected closest to pin one of both the drive and controller. Check the controller card for a small number 1 or a square dot on the silk screen near one edge of the connector. Pin 1 on the drive is nearest a notch in the edge connector. Reversing the data cable can cause damage to the drive, controller, or both. The differential line drivers on the drive and controller are easily damaged by reversed cables. If you are not sure which is pin 1, check the manual, don't try to guess! Multi Drive MFM anel RLL Cabling Three cables are required when installing two MFM or RLL drives using one controller. Two flat 20-pin data cables and one twisted 34pin cable will be necessary. The 34-pin control cable should have only the drive select and ground pins twisted (5 conductors twisted). Set both drives to the second drive select position (this position is marked DSI or DS2 as described in the Drive Setup & ]umpering section). Terminate the control cable on the last drive only. Termination In MFM, RLL, and ESDI installations, terminating resistors for the control signals should be installed only in the drive located at the physical end of the control cable. Terminating resistors should be installed at the end of every data cable in these installations. Since most drives come from the factory with terminators installed, you will need to remove terminators in a dual drive installation. See the SCSI installation section for nlore information on SCSI termination. 64 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 Multi Drive ESDI Cabling Three cables are required when installing two ESDI drives using one controller. Two flat 20··pin data cables and one flat 34-pin cable with two drive connectors are necessary. Set the first ESDI drive jumpers to drive select O. Set the second drive to drive select 1. Terminate the control cable on the last drive only. A flat cable is required for applications with 1llore than two ESDI drives. If only two drives will be installed, ESDI drives may also be cabled with a twisted 34-pin cable in a manner identical to MFM cabling. Although most ESDI controllers support only two drives, the ESDI interface provides the ability to daisy-chain up to 8 drives. If you are installing mlore than two ESDI drives, use a flat 34-pin cable and set the select jumpers sequentially. A separate 20-pin data cable is required for each drive. SCSI Drive CGlbling Internal SCSI drives are connected to the controller with a 50-pin ribbon cable. Be extremely careful to observe the pin 1 location when connecting cables to SCSI drives. Reversing SCSI cables on drives often causes a loss of termination power which can result in marginal data transfer or no transfer at all. Some external SCSI drives are connected to the controller with a 2S-pin D-type connector, others use a 50-pin Amphenol connector. The SCSI bus must have a total of 2 terminators - no more and no less. If you are using the controller with one internal hard disk, for example, termination will be installed on the internal hard drive and on the controller card. If you are installing one internal and one external drive, the terminators must be removed from the controller card and installed on the internal and external drives. Check the manual included with your SCSI drives and controller board for terminator installation and renloval. PIN 1 RED STRIPE PIN 1 20-Pin Data Cable. 1 used for each MFM, RLL or ESDI Hard Drive. © CSC 1996 Hard Drive Bible 65 Corporate Systems Center (408) 743·8787 PIN 1 RED STRIPE PIN 1 RED STRIPE PIN 1 34-Pin Control Cable. Used for single drive MFM, RLL or ESDI systems. C:DRIVE PIN 1 PIN 1 Dual Drive straight 34-Pin Control Cable. Used for MFM, RLL, and ESDI drives. Note: W'hen using this cable with 2 drives, one must be set to Drive Select 0 and the other for Drive Select 1 (see Table B in previous chapter). PIN 1 PIN 1 Dual Hard Drive twisted (5 wires) 34Pin Control Cable. Used for MFM, RLL, and ESDI drives DRIVE C RED STRIPE PIN 1 DRIVE D Note: When using this cable with 2 drives, both drives must be set to Drive Select 1. PIN 1 PIN 1 DRIVE A DRIVE B Dual Floppy Drive twisted (7 wires) 34Pin Cable. Used for one or two Floppy Drives 66 Hard Drive Bible RED STRIPE PIN 1 © CSC 1996 Corporale Syslems Cenler (408) 743·8787 Note: Both floppy drives should be set to Drive Select 1. PIN 1 PIN 1 PIN 1 RED STRIPE 40-Pin IDE cable for one or two hard drives DRIVE C DRIVE D SCSI CABLE I.DENTIFICA TlON MAC Style DB-25 to Centronics Cable stubs. Correct Enclosure Cabling for External Drives Wide SCSI Cable and Mating Connector © CSC 1996 Hard Drive Bible 67 Corporat. Systems Center (408) 743·8787 SCSI-II Amp Style to Centronics Cable PS/2 to Centronics SCSI Cable Centronics to Centronics SCSI Cable 68 Hard Drive Blbl. © CSC 1996 Corporate Systems Center (408) 743·8787 LOW-LEVEL FORMATTING nlike floppy disks that are low-level formatted at the same time as they are high-level formatted, all hard disks are low-level formatted separately, that is because of the differences in the various types and styles of controller cards, the encoding format, and the interleave that can be used with a hard drive. If you d,ecide to use a different controller card, or to use a different interleave on the hard disk, it may have to be low-level formatted again. Once the low-level format is completed properly, it will not have to be done again unless the controller card is replaced, the interleave is changed, bad sectors appear, or there is a hard disk failure. Low-level formatting destroys all the data written on the hard disk. Be sure to back-up all data before a hard disk is low-level or high-level formatted. U What ;s DEBUG? DEBUG is a program provided on the DOS disks (DEBUG. COM) that is prinlarily used by programmers and service technicians. The operation of DEBUG is described in detail in the DOS manual. In order to use DEBUG for low-level formatting, only two commands are generally necessary: the G (GO) command, and the (~ (QUIT) command. In the following paragraphs, commands such as G=C800: 5 will be used to start the ROM based low-level formatting program stored on the hard drive controller. To start the program, insert a disk containing the DEBUG. COM program into the floppy drive and type DEBUG at the DOS prompt. When the DEBUG prompt (-) is displayed type G= followed by the starting address of the ROM based program (G=C800:5) for example. This tneans go to ROM address C800:5 and run the program contained in the ROM. After the program is finished, it will usually return you to © esc 1996 Hard Drive Bible 69 Corporate Systems Center (408) 743·8787 the DOS prompt (». If the program returns you to the DEBUG prompt (-) type Q to quit DEBUG and return to the DOS prompt. What is CSCFMT? WARNING! As with any low-level format, CSCFMT will destroy all existing data. Don't use CSCFMT unless you have a verified backup of all data. CSCFMT is a low-level format utility supplied on the Hard Drive Bible companion CD-ROM. CSCFMT works with most MFM,RLL, ESDI, IDE and EIDE drives. Low-level formatting is the only way of changing the interleave of a hard drive. CSCFMT is useful if you are installing a hard drive for the first time, or if you need to change the interleave of an installed drive to optimize its performance. For most common DOS installations, CSCFMT is the only program you'll need in addition to DOS FDISK and FORMAT. To low-level format, just type CSCFMT at the DOS prompt. CSCFMT will ask for the interleave you wish to use. Check the interleave information section for the optimum value for your system configuration. Choosing a Drive Type Early IBM ATs only provided 14 (MFM) or so drive types to choose from in the CMOS. The Middle-aged AT's usually have up to 46 (based on the original MFM) types. If you are installing an IDE drive and you find a CMOS drive with a matching total drive capacity, go ahead and use it. Most new machines have a "User Definable" or "Custom" drive type that can be created and saved in the CMOS, thus providing a standard drive type. "User Definable" drive types are used in most IDE drive installations. IDE Drive Types This idea of translation schemes bring us to the AT or IDE (Imbedded Drive Electronics) interface. These drives are intelligent in that they will "mimic" other drive geometries that equal or are very close to the same number of logical blocks. If a "custom" drive type option is not available for an AT drive, simply pick one from the list of available choices that has the same number of total megabytes. MFM Drive Types Unlike the newer IDE drives, MFM drive configurations must match 70 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 the drive geometry exactly!! If the CMOS drive type table lists the exact geolnetry, great. If not, then check to see if a "Custom" or "User Definable" CMOS option is available. The last resort is to choose a drive type match that is close but does not exceed either the cylinder or head values. This option will not usually provide the full formatted capacity of the drive. An exact match in the head count is definitely preferred when getting a "close" match. When there is no direct match in the internal drive type tables, a partitionilng program may be needed to provide a software driven translation solution in order to achieve full capacity. Keep in mind that the drilve will format out only to the capacity of the chosen drive type when not using third-party driver software. Also, some AT 16-bit MFM controllers provide an onboard BIOS that will allow the unique geometry of the drive to be dynamically configured. RLL and ESDI Drive Types RLL and ESDI drives are usually not represented at all in the internal drive tables, and consequently the controllers for these drives need onboard a ROM BIOS that either contains its own internal list of choices for the geometry or else provides the ability to dynamically configure (define) the controller to the specific geometry of the drive. In the case of the ESDI interface, the controller gets parameters directly from the drive with the equivalent of a SCSI "Mode Sense" command. Most RLL and ESDI controllers require that CMOS be set to "Type 1". This setting is then overwritten by the controller BIOS after power-up. A special note on ESDI and other drives that have more than 1024 cylinders. Since DOS cannot access cylinders above this limit, a translation scheme may be elected in the controller'S BIOS. As the total number of Logical Blocks Available (LBA's) is defined as CYLINDERS*HEADS*SECTORS PER TRACK, translations that equal the same number of logical blocks with the cylinder count below the 1024 limit will be devised. The controller BIOS will need to be ENABLED in order to utilize translation schemes. Note: Translated LBA's are always less than or equal to Native LBA's. SCSI Drive Types Almost all SCSI drives lUse DRIVE TYPE 0 or NONE, as the host adapter BltDS and the drive communicate together to establish the drive geoffiletry. The SCSI controller "Scans" the SCSI bus shortly after power-up and installs BIOS support for any attached SCSI devices. (§) CSC 1996 Hard Drive Bible 71 Corporate Systems Center (408) 743·8787 Formatting MFM Drives The first step in a low-level format of an MFM drive is correct CMOS setup. Check the drive geotnetry list for the heads and cylinders configuration of your drive. Then check your motherboard manual (or ROM based setup program) for a CMOS drive type that matches your drive geometry. If you find an exact match, set the CMOS to that drive type number and skip the next paragraph. Table Overrides If your drive geometry does not match a CMOS drive type, you will need to perform a CMOS type table override. Use Speedstor or Disk Manager software to do this. These programs add a software device driver to the drive that overrides the CMOS drive type settings on power-up, enabling you to use a drive not listed in your setup program. Check the Tune-Up section for the correct default interleave for your system, then low-level format the drive. If you have a late AMI BIOS, you may have low-level formatting routines built in ROM. If not, use either the setup disk that came with your computer, CSCFMT, IBM Diagnostics, Speedstor, or Disk Manager to low-level format. Once the drive is low-level formatted, proceed to the partitioning and high level formatting instructions in the following sections. Formatting RLL Drives Most of the 16-bit and all of the 8-bit RLL controllers that we have found have low-level formatting routines in ROM firmware on the board. The default address segment for XT controller boards is C800 hex. To find the starting address, enter DEBUG and type U C800:3. The jump instruction is usually found at C800:5 or c8oo:6. The first two bytes of the ROM are a 55 and AA hex which identify the BIOS ROM. The third byte represents the length of the BIOS ROM in 512 byte blocks. To format the drive, first select the correct CMOS setup. Consult the manual that came with your RLL controller for the correct setup value. After setting CMOS, proceed to the low-level format. If you have a ROM based low-level formatting routine available, use it. Otherwise, use CSCFMT, Speedstor, or Disk Manager. Be sure to use the /SECS:26 option if you are using Speedstor. When formatting lower capacity (i.e. 30MB) RLL drives, be sure to 72 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 enter the ~vrite precompensation cylinder correctly. Write precomp is important to these drives, since RLL encoding leaves less margin for error. Write precomp is handled automatically on almost all newer drives. Once the drive is low-level formatted, proceed to the partitioning and high-level fonnatting procedures described in the following sections. Formatting I.:SDI Drives All of the PC-bus ESDI controllers we have come across have lowlevel formatting routines in ROM firmware. The formatting procedures for these drives vary from controller to controller, so the best advice we can giv(~ you here is follow the instructions that came with the card. In addition to the interleave, you may be asked if you want to use sector sparing when you format. Sector sparing reduces the number of available sectors per track from 36 to 35 or from 54 to 53. This will reduce the: available formatted capacity of your drive. Choose sector sparing only if your drive has a large defect map. Sector sparing will allow the controller to remap defective sectors to the spare sector on each track. This rneans that your application will "see" less defects. Sparing will reduce the capacity of your drive by 1/36th. If your drive has a small error nlap, sector sparing won't gain you much. If you are running an application that requires a "Defect Free" drive, enable sector sparing to "Hide" the drive's defects. Many ESDI controllers may also ask you for head and track sector skewing values. These values offset the position of sectors relative to the index so that as the drive steps from track to track and changes from head to head, the next sequential sector is ilnmediately available. To calculate the optimum track skewing value, divide the track-totrack seek time of your drive by 16.6ms. Then multiply this number by the nutnber of sectors per track (rounding up). This will give you the optimum track skewing value. Select 0 when asked for head skew. You may notice that your large capacity ESDI drive contains a large number of factory defects. Don't sweat it. These~ defects are mapped by a factory analog tester that is extremely sensitive compared to your controller. Most of these defects could never be detected using your controller. They are usually just small analog spikes or dropouts that are corrected by the ECC on your controller. The factory maps these defects because they are the most likely areas to cause problems as the drive "\lvears over time. Once your ESDI drive is low-level formatted, proceed to the partitioning and high-level formatting procedures in the following sections. © csc 1996 Note: Several SCSI drives including some made by Quantum will return almost immediately from a SCSI low-level FORMAT command. These drives report that they have successfully completed a low-level format but don't actually format the disk. A SCSI FORMAT (04h) command does not erase data on all drives. In many cases, data written to the disk is not erased until it's overwritten with a WRITE command. Hard Drive Bible 73 Corporate SysWems Center (408) 743·8787 Formatting SCSI Drives WARNING! All IDE drives are already low-level formatted at the factory. Low-level formatting an IDE drive could erase the factory recorded defect tables. Defects on these drives are usually mapped out using a burn-in process, not through the interface. CAUTION! Unless you need to change interleaves, we don't recommend reformatting older IDE drives. Imbedded factory defect maps on older drives could be accidentally erased by low-level formatting. 74 Hard Drive Bible Most SCSI controllers require that the CMOS setup on x86 machines be set for "no drive installed". On power up, the SCSI BIOS on the adapter card scans the SCSI bus to detect attached devices. Once detected, these devices are added to the list of available drives. Most SCSI controllers support up to seven SCSI devices. More than two drives usually require a third party device driver for use with DOS versions before 5.0. Almost every SCSI controller includes a low-level format program that is specific to that particular board. The low-level format routines in programs like Speedstor and Disk Manager don't usually work well with SCSI controllers. This is because the controller card BIOS does not translate an interrupt-13 format command into a SCSI format command. In this case, you'll most likely need to use the low-level format program that came with the card. Once the low-level format is completed, FDISK, Speedstor, or Disk Manager can be used for partitioning and high-level formatting. Low Level Formatting IDE Drives Most IDE drives operate in two modes, "native" and "translation". To use an IDE drive in native mode, set CMOS to the actual number of heads and cylinders on the drive, then proceed to partitioning and high-level format. If the IDE drive you are using has physical characteristics (i.e. heads, cylinders, and sectors/track) that are not listed in your ROM BIOS, and you do not have a BIOS that offers a user defined drive type, you will need to use translation mode. Translation mode remaps the drive's physical characteristics into characteristics that match a common drive type. For example, most 40MB IDE drives offer a translation mode that matches the physical characteristics of the early Seagate 251. Since this type is included in almost all ROM BIOS drive type tables, compatibility is improved. Most new IDE drives automatically enable translation mode based on CMOS settings. Select a drive type that is close to but does not exceed the megabyte capacity of the drive. The drive will translate to the megabyte capacity you have selected. Some older type IDE drives require a jumper. Like SCSI drives, all IDE drives are low-level formatted at the factory. Once CMOS and translation mode is set correctly, FDISK, Speedstor, or Disk Manager may be used for partitioning and high-level formatting. © csc 1996 Corporate Systems Center (408) 743·8787 DOS PARTITIONING OS partitioning and high-level formatting can be tricky. This may be done using DOS FORMAT and FDISK or using a third-party program such as SpeedStor or Disk Manager. Although these menu driven programs are convenient, DOS and its included utilities are all that's necessary. It's important to understand the following DOS partition constraints before beginning. D Olel DOS Limitations Versions of MS DOS and PC DOS before 3.30 have a 32MB storage linlitation. There is no way to access over 32MB per physical drive without a dlevice driver, if you are using an old version of DOS. If you are stuck vvith DOS 3.2 or earlier, you will need SpeedStor or Disk Manager to fully utilize a drive larger than 32MB. The best solution is to upgrade to 3.30 or later version. Versions of MS D()S and PC DOS after 3.30 but before 4.0 have a 32MB per partition barrier. Using these DOS versions, you cannot access more than 32MB per logical partition without using a thirdparty device driver. Both Speedstor and Disk Manager provide a device driver that can be installed in your CONFIG.SYS to bypass this linlitation. 'We recomlnend use of DOS 4.01 or later if you desire more than 32MB per partition. The 1024 Cylinder Barrier All versions of DOS have a 1024 cylinder limitation. This is becoming more and more of a problem as larger capacity drives are introduced with more cylinders. To access more than 1024 cylinders, you © csc 1996 Hard Drive Bible 75 Corporate Systems Center (408) 743-8787 will need a device driver or a controller card that offers a "translate mode". Some ESDI and most SCSI controllers (like the CSC FlashCache™64) offer translation nl0de. Controllers that feature a translation mode will logically remap a drive's physical parameters so that the system "sees" less cylinders and more heads or sectors per track. For example, an ESDI drive with 1224 cylinders, 15 heads, and 36 sectors per track might be mapped into a configuration of 612 cylinders, 30 heads, and 36 sectors per track. The physical configuration of the drive will remain the same, but the controller card will remap the drive so that DOS will recognize the entire disk. Translation mode is usually enabled during the low-level format procedure. If your controller does not support translation mode, the only way to bypass the 1024 cylinder limitation is with a device driver. Once you have decided how you want to partition the drive, use either Speedstor, Disk Manager, or FDISK to do the work for you. Divide the disk into as many partitions as you desire. After you have set the partitions, you will have to reboot the system before any partition changes are recognized. Be sure to mark the partition you want to boot from as the ACTIVE partition. Then proceed to the high-level format procedure described in this section. Partition Compatibility All versions of DOS 6.x and later have the ability to access partitions created under older versions of DOS. Most, but not all, older versions of DOS will access partitions created under newer DOS versions. For example, a system booted under DOS 3.3 will recognize a hard drive partition created under DOS 3.2, but not an extended partition created under DOS 4.0. If you're partitioning a drive with a later versions of DOS and using partitions larger than 32MB in size, be aware that you are limiting your compatibility with earlier versions of DOS. If you plan to reformat a drive originally formatted with a late version of DOS, you must use the later version of DOS FDISK to erase the existing partition. The 2000MB Partition Limit HOT TIP 76 Hard Drive Bible DOS 6.x is currently limited to 2000MB per partition. In most cases, this is an adequate partition size. Although software is available to bypass this limitation, I don't recommend using it. If you can't partition your data to fit in 2GB partitions, the best solution is another © CSC 1996 Corporate Systems Center (408) 743·8787 operating system with a high performance file system like OS/2™ or Windows l'~TTM. As partition sizes increase, the efficiency of DOS decreases. DOS cluster sizes are typically 8K or more in large partitions. Since the minimum allocation size for each file is one cluster, even small files (Le. lK) will require 8K of disk space per file. If you have many small files, switching to a smaller partition that decreases your cluster size will improve efficiency. DOS Format DOS format (or high-level format) is simple. Use the DOS format program with the /S option or use FORMAT and SYS C: to initialize your bootable partition. If you are using a device driver, install it next and reboot the system before formatting any remaining partitions. You tuay also use Speedstor or Disk Manager for high-level formatting. Be sure to copy COMMAND. COM and invoke SYS C: to copy the DOS system to the active partition after using these programs. Congratulations! You are now ready to run. Proceed to the tuneup section for tips on optimizing your software setup. © esc 1996 Hard Drive Bible 77 Corporate Systems Center (408) 743·8787 78 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743-8787 MACINTOSH DRIVE INSTALLATION o hard drive technical manual would be complete without instructions for drive installation on the Apple Macintosh™. The Mac is the computer which popularized the SCSI standard. Every Mac since the Plus, introduced in 1984, has a built-in SCSI controller on the motherboard. This makes installing internal and external SCSI devices relatively e:asy, providing that you pay proper attention to cabling, termination, SCSI ID, and driver software installation. As stated in the previous chapters, the SCSI bus utilizes "Daisy Chain" cabling with dual-ended termination. This means that each device must be connected in series with either a continuous ribbon cable or a series of external SCSI cables, with proper termination at both ends of the chain. All Macintoshes use a standard DB-25 connector as the external SCSI port. Most computer stores carry a variety of cables which will connect your Mac to Centronics 50-pin or other industry standard SCSI connectors. If you are unable to locate the cable or terminators you need, esc carries a comprehensive line of SCSI accessories at reasonable prices. W(~ recomnlend that you do not use "T" type cables, as they can cause line noise and ringing which result in unreliable operation. Correct termination is critical for any SCSI device installation. Every SCSI "Daisy Chain" nlust have a total of two terminating resistors, no more and no less. The first terminator is on the internal drive inside the }\1ac case. Do not remove the internal terminator for any reason. When upgrading the internal drive always make sure that the replacement device is terrninated. If you are adding extra internal devices, you will need to remove all terminators from them, except from the last physical device. If you are adding extra external devices, only the internal drive and final device should be terminated. N © csc 1996 Hard Drive Bible 79 Corporate Systems Center (408) 743-8787 The Macintosh CPU is always at SCSI ID number 7 and the internal boot drive should always be set to ID number 0 for reliable operation. Any other external or internal SCSI devices can be set to any other ID numbers, 1 through 6, as long as the number is not duplicated anywhere else on the SCSI chain. Duplicate SCSI ID numbers will cause a Mac to hang on startup. External devices should have a SCSI ID switch somewhere on the outside of the case to set the ID number. Internal devices will have their SCSI ID number set by removing or moving the ID jumpers on the device itself. The jumper settings for most SCSI devices are given in following chapters. All external SCSI devices attached to the Mac must be powered up before your Macintosh is switched on. Allow the external hard drives enough time to spin-up, and then turn on the Mac. External devices which are attached but not powered up or are started after the Mac can cause the SCSI bus to hang, preventing drive operation, causing unreliable data transfers and "Bombs" to occur. If you intend to boot from a new hard drive, it is imperative that you install your personal version of the system folder to maintain compatibility and functionality with your existing software. It is vitally important that ONE and only ONE version of the System File is installed on the boot drive. It is possible to have different System Folder on different drives, and then boot from them by choosing which drive is the Start Up Drive in the Startup Disk Control Panel, if you so desire. However, DO NOT have more than one System Folder on any Start Up Drive. It will cause erratic computer behavior, random crashes, "System Bombs" and other problems, if you can get it to start up at all. There are several ways to replace the internal Start Up drive on the Macintosh. The best way we have found is the following, which assumes that you have had your Mac apart in the past. If you are not familiar with or are uncomfortable with putting hardware into your Mac, there are many comprehensive and more specific books you can refer to, or you can have an authorized technician install the device. You will need: the appropriate hand tools to open your specific Mac case, a Phillips screwdriver, a "Y" power connector, and a three connector SCSI ribbon cable, in addition to the new drive. 1. Clean up the existing drive. Put all those loose documents in folders, like you always meant to do, toss those games you haven't played in 5 years, and take a look at all those files labeled "stuff" . 2. Optimize the drive. There are several good defragmenting and optimizing utilities available on the market. You should also get 80 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743-8787 third party fonnatting software with the package. Find one and use ilt. You'll be amazed at how fast your old drive just became. 3. Shut everything off, but do not unplug the Mac. 4. Open the case and touch the power supply case. This grounds any static electricity. 5. Replace the power connector and the SCSI ribbon on the drive with the "Y" power connector and the three connector SCSI ribbon cable. 6. Set the replacement drive to any SCSI ID except 0 or 7, using the SCSI ID jutnpers. Make sure that the drive is terminated as well. Then connect it to the power and ribbon cables. 7. Place it somewhere where the PCB cannot ground out. We pre fer a suitably sized piece of cardboard on top of the existing drive. In any case, make sure that it will not short anything out or fall. 8. Restart. 9. Fornaat, initialize, and partition the new drive using the third party driver software you installed earlier. 10. The new partition(s) will now be on the desktop. 11. Open the old internal drive. Press "Command-A" to select all of its contents. 12. Drag to the new drive to copy all, then close all when done. 13. Using the Startup Disk Control Panel on the existing drive, change it to the new drive and restart to check that the instal lation went as planned. 14. After everything is confirmed, shutdown. Remove the old drivc~. Set the SCSI ID of the new drive to 0, and install it in the internal bay using the original power connector and SCSI rib bon cable. 15. Reassemble your Mac, and you're done. Note: If you make the partitions under 500MB each, the drive will run faster and the minimum file sizes will be smaller. Installing an external SCSI device is much simpler. You will need to obtain the correct external SCSI cable, usually a DB-25 to Centronics 50-pin, a terminator and some version of the aforementioned third party formatting software. The Apple Hard Drive Toolkit included on the Apple Macintosh System Disks may not work on hard disk drives without Apple firmware. 1. Once again, shut everything off. NEVER install or remove any device while power is on! 2. Connect the external device(s) with the appropriate SCSI cabl,e(s). 3. Check that there are no duplicate SCSI IDs. © esc 1996 Hard Drive Bible 81 Corporate Systems Center (408) 743·8787 Note #7: If you make the partitions under 500MB each, the drive will run faster and the minimum file sizes will be smaller. Note #8: All new partitions will have individual icons on your desktop. It is possible to have only one hard drive installed and have a desktop full of partition icons, which for all intents and purposes look just like hard drive icons. It is advisable to change the names and icons of the individual partitions, if for no other reason than that it makes it far easier to tell them apart. 82 Hard Drive Bibl. 4. Confirm that the last device and only the last device has been terminated. 5. Power-up all external SCSI devices and allow them time to spinup. 6. Switch on your Mac, and launch the third party formatting soft ware. 7. Format, initialize, and partition the new drive using the third party driver software you installed earlier. See note to left. 8. The new partition(s) will now be on the desktop. See note. It is very important that all of the SCSI hard drives in your Mac SCSI chain have been formatted with the same third party software and are running the same SCSI driver. We often see a multiple hard drive Mac system suddenly report "THIS DISK IS UNREADABLE, WOULD YOU LIKE TO INITIALIZE?". This is most often caused by a SCSI driver conflict, in which two or more drives were formatted with different software. While most of the better third party software packages do offer "work arounds" for this situation, it is preferable that all of the devices be formatted with identical software. Even different versions of the same formatting software can and will cause conflicts. Virtually all of the SCSI device installation problems which we encounter in Mac systems stem from cabling, termination, or SCSI ID errors. First of all, make absolutely sure of all cables and their orientation. Cables should fit tightly, but never be forced, and all securing clips should snap in to place. There must be two and only two terminators, one on the internal drive and one on the last physical device on the SCSI chain. No SCSI ID number can ever be duplicated on the chain. Please note that the physical placement of a device and its SCSI ID are NOT the same. It is very likely that a device can be set to the SCSI ID of 2, for example, and be the final physical device of four external SCSI devices on the SCSI chain. © csc 1996 Corporate Systems Center (408) 743·8787 WINDOWS DRIVE FORMATTING Windows '95 Disk Format indo-,ws '95 uses a standard DOS compatible File Allocation Table (FAT) type disk format. Windows '95 also keeps a reserved area of the disk available for long file name support. The first character of the DOS filf~ name is changed in the directory to indicate that a long file name exists for each file. Window-s '95 should install easily on any preformatted BIOS supported drivf~. DOS FDISK and FORMAT will still work. Some work will be necessary to save the long file name attributes should you decide to repartition your drive. It's a good idea to back things up before upgrading to '95. W Window,s '95 Enhanced IDE Support Window's '95 supports IDE drives over 540MB (and 1024 cylinders) using one of four methods: 1. ROM BI05 support using 28 bit LBA addressing This is the most common means of support. Things will work "transparently" if your motherboard BIOS supports LBA addressing and is properly configured. Newer Intel built PCI tnotherboards are an example. 2. Hard Disk BIOS support If you have an "Enhanced IDE" controller with a BIOS,Windows '95 will support large drives through Int-13h. © csc 1996 \ Hard Drive Bible 83 Corporate Systems Center (408) 743·8787 3. Truncation This is a last resort. The capacity of your drive will be limited to 540MB, and only the first 1024 cylinders will work. In upgrading some older machines without EIDE support, truncation may be your only choice. 4. Real-Mode Geometry Support This mode adds compatibility but sacrifices speed. You won't get true 32-bit driver support, and the Windows '95 protected mode disk driver (called ESDI_503.PDR) won't work. A slower choice,but if options #1 and #2 don't work, it's the only way to get the full capacity of a drive over 540MB. Windows ~9S SCSI Support through Int-13 Yes, your Windows '95 system can use SCSI hard drives and removable drives without 32 bit drivers. Things will work properly using Real-Mode Geometry support. Depending on the performance of your controller, you may still get acceptable performance levels. This is the trick to making older non-ASPI SCSI cards run under '95. Windows ~9S SCSI Support through ASPI Many earlier SCSI cards include ASPI drivers but not Miniport drivers. For these cards, Microsoft provides a "DOS Compatibility Mode". Since CD-ROM's aren't normally supported through interrupt-13, Windows '95 switches into "real" mode and passes commands to these devices through a DOS ASPI manager. The frequent switches between "real" and "protected" modes tend to slow the system down. This is the second level of compatibility and performance. It's faster than the Int-13 interface described above, but slower than the Miniport driver explained below. If you own an early model controller which doesn't have Windows '95 32 bit miniport driver support, consider upgrading to a newer PCI controller which does. An example is the CSC Universal PCI Wide/Narrow Card. Windows ~9S and NT SCSI Miniport Drivers For top SCSI perfornlance, your controller needs a Windows '95 "Miniport" driver. This driver passes packets of commands and data 84 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 between the Windows '95 operating system and your SCSI controller hardware. Using a miniport driver provides true 32 bit performance. Using a miniport driver also helps free the system to "disconnect", "multitask", and complete other operations during the time that SCSI devices are accessed. In some ways, a miniport driver is simpler than an ASPI driver. When a miniport driver is installed, the operating system becomes responsible for composing SCSI command packets. These packets are standardized and easy to create for devices for hard drives. But devices likt:~ CD-ROM changers, jukeboxes, and SCSI tape drives use "vendor unique" commands which vary from one device to another. This shifts the burden of compatibility from the driver to the operating system. So even if your miniport based system won't work with one SCSI application, it may work with others. Take Microsoft Backup as an example. Backup has limited compatibility with SCSI devices. Other tape backup programs such as FastCache backup work fine with devices like Digital LincarTape (DLT) drives. Both programs pass commands through the sanle miniport driver "socket". But Backup has a limited number of supported devices. Windows '95 and Windows NT miniport sockets are very similar in nature. Unfortunately, due to operating system differences, most '95 and NT SCSI software isn't compatible. Don't assume that a SCSI program written to work under '95 will operate when you upgrade to NT. Disk Monogel' ond Windows '95 Using both Disk Manager and Windows '95 can be opening a can of wonns. l\1ake sure you have the latest version (7.0 or later) of Disk .Manager before you even attempt it. Disk Manager modifies the MBR (Master Boot Record) of your hard disk. It uses a small program located in the l"J[BR to trap disk calls made through Interrupt 13h. Virus detection programs have been known to mistakenly identify the Disk Manager code stored in the MBR as a virus. If the Disk Manager code is accidentally removed by a virus checker, you'll need to reinstall it. Windows '95 is smart enough to recognize Disk Manager, and will 'work with it. Make sure the Disk Manager file "XBIOS.OVL" is located in the root directory of your boot drive before loading Windows '95. The file "DMDRVR.BIN" should be loaded before any other files in your CONFIG.SYS that acc(~ss the disk. @ CSC 1996 Hard Drive Bible 85 Corporate S,stems Center (408) 743·8787 Getting 32 bit Disk Access from Win 3.1 Windows 3.1 has a 32 bit disk access driver called WDCTRL. It offers a small performance improvement in systems that have AT compatible disks. As the name implies, it works only with devices that are compatible with the Wester Digital Controller used in the original IBM AT. Fortunately, compatible devices include most IDE and EIDE drives, as well as MFM, RLL, and ESDI devices. IfWDCTRL won't work in your system, you'll know right away. If the drive and controller you're using doesn't fully comply to the IBM task file specifications, WDCTRL simply won't load. If the drive and controller are partially compatible, the system will lock up hard when the driver loads. WDCTRL is not compatible with SCSI controllers, of course. To enable the 32 bit driver under Win 3.1, add the following lines under the [386Enh] section of your Windows SYSTEM.lNI file: device=*int 13 device=*wdctrl You can turn 32 bit access of in the system control panel or by placing a semicolon ";" before each of these lines to "comment them out". SMARTDrive 32 bit Disk Access Windows '95 contains it's own internal software disk cache architecture. The Windows '95 cache is also automatically configured, so you can skip this section if you're using Windows '95. SMARTDrive is a 32 bit cache program that runs under Windows 386 enhanced mode. It has the ability to "double buffer" data stores frequently used data in system memory for faster access. SMARTDrive integrates well with Windows, and dynamically allocates memory as it is needed. This feature lets Windows use your EMS memory when the cache doesn't need it. SMARTDrive Write Caching Earlier versions of SMARTDrive (before version 4.0) only cached read data. Versions 4.0 and later can cache both reads and writes. Caching write data is commonly called "write-behind caching" or "lazy writes". Caching write data definitely improves performance and reduces the overall number of seeks, but it can be dangerous. Since 86 Hard Drive Bible © esc 1996 Corporate Systems Center (408) 743·8787 data is written first to memory, not to disk, your data could be lost if a system interruption were to occur. Enabling write cache will cause loss of data should a system crash or power interruption occur. SMARTDrive has built-in safety features that check for CTRL-ALT-DEL resets and "old" data in cache. Another safety feature flushes the SMARTDrive cache after five seconds. If the system doesn't crash hard enough to interrupt SMARTDrive's internal timer interrupt, these safety features will save your data. To enable SMARTDrive Write caching, put a plus sign after the drive letter you wish to cache. For example, SMARTDRV D+ IE:2048 will enable write cache on drive E: with an element size of 2048. The element sizle specifies the number of bytes to be moved at one time. For more options, type SMARTDRV I? © csc 1996 Hard Drive Bible 87 Corporate Systems Center (408) 743·8787 88 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 NOVELL COMPSURF ~Tovell's COMPSURF program is a tricky beast. It is one of the most .l ~ rigorous and intensive test programs available. It's also a necessary prerequisite to installing some versions of Novell N etware on a hard drive. Compsurf was first written in 1984 when large capacity drives were not as reliable as they are today. It uses an intensive random and se:quential read/write test to certify the drive. Compsurf takes around one hour per 20MB of disk space to run. After testing, Compsurf partitions the drive for use with Novell, and writes a defect table to the drive. Before running COMPSURF, make sure you have all the necessary software drivers. ELS level I or level II Netware is designed to support IDE compatible drives only. ELS Compsurf will only work with IDE, MFM, RLL, or ESDI controllers that bear a close resemblance to the original IBM-AT MltM controller. If you are running Netware Lite, Advanced 2:86, SFT 286, or Netware 386, you have more options. Drivers for SCSI, ESDI, and SMD controllers are available for these versions of N(~tware. To use a Netware driver, you must follow the l\Tetware installation instructions to the letter, and link the device driver with Compsurf. This will create a custom fOf'matting and testing program that will operate with your controller. If you are running a SCSI drive with Compsurf, be sure to answer NO when Compsurf asks if you wish to format the drive. Use the lowlevel formatting program provided with the controller card instead. Compsurf can't format SCSI drives because the SCSI interface only supports a 'FORMAT DRIVE' command, and the 'FORMAT TRACK' comnland is normally ignored by SCSI controllers. Many newer controllers offer a "watered down" version of Compsurf in ROM BIOS. We have yet to find a controller card BIOS tel t~t 1006 Note: When running Compsurf on SCSI drives, be sure to low-level format the drive first, then answer NO to the following prompts: FORMAT THE DRIVE: NO (enter) MAINTAIN DEFECT LIST: NO (enter) Hard Drive Bible 89 Corporate Systems Center (408) 743·8787 that tests as well as the real Compsurf. Our feelings are that the reliability demands of most network users justify the time it takes to run the real Compsurf. To save time and effort, it's a good idea to ask your drive dealer if he can Compsurf your drive for you. If he's reputable and confident in his product, this service should be available at no extra charge. Whatever you do, choose a well built, heavy duty hard drive for your file server. Novell applications are extremely disk intensive and demand a reliable disk. 90 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 HARDWARE COMPATABlllTY PROBLEMS nfortunately, not all controller cards are compatible with all computers and not all disk drives work with all controller cards. Some of the major hardware compatibility problems we have come across are listed below. U SCSI Arbitration on Bus Scan On power-up, a SCSI controller communicates with the attached devices to determine if th(~ device is operating in synchronous or asynchronous mode. Many SCSI controllers do not perform this arbitration process correctly. This failure usually causes the system to hang. The solution is an upgraded controller BIOS or a different controller/driv(~ combination. SCSI Commanrd Set Issues SCSI cornmand set problems occur because SCSI commands differ among device manufacturers. These problems can usually be resolved with a firm'ware upgrade on the SCSI device or controller. Be. sure to check for command set compatibility before purchasing any SCSI devices. In some cases, aft(~r market products are available to relieve SCSI compatibility problems. My personal favorites for the Apple Macintosh ilnclude FWB's SHverlining and Spot On. Corel makes an excellent S(~t of SCSI disk drivers for ASPI compliant PC controllers. Storage Dinlension's Speedstor is a great integration program for Sun platforms. © csc 1996 Hard Drive Bible 91 Corporate Systems Center (408) 743·8787 ISA Bus I/O Channel Ready Timing Slow devices connected to the AT bus must assert a signal called I/O CHANNEL READY to force the motherboard to wait for data. Many faster motherboards do not conform to the original IBM AT bus timing specs. Because they don't, a controller card requesting a wait state delay using this line may not operate correctly. If you have a Chips & Technology based motherboard, this can be corrected by adding a bus wait state using extended setup. Otherwise the only solution is a new controller card. ISA Bus '6-Bit Memory Tronslers This problem often occurs in older motherboards that use discrete chip sets. On the AT bus, a signal called MEM16 must be asserted by the bus devices in order to initiate a 16-bit data transfer. This signal must be available almost immediately, or the system may default to 8-bit transfer. Many of the cheaper clone motherboards do not provide valid address signals in time to decode this signal. If the address signals are not presented in time, it is impossible to perform a 16-bit transfer. This causes problems with many 16-bit cards that use memory mapped I/O, such as the WD7000 and DTC3280 SCSI controllers. Older DTK motherboards are notorious in this regard. The solution is to switch to an 8-bit card and suffer a slight loss of performance. If this is not acceptable, the only solution is upgrading to a higher quality motherboard. ESOIOelect Tables Many older style controller cards have problems reading the defect tables from some ESDI drives. This is due to the way the defect table is recorded on the drive. The solution is upgrading to a newer style card or rewriting the defect table using a factory analog type drive tester. VESA VL-Bus Loading Problems The VESA VL-Bus specification supports two cards at a 33MHz bus speed, and only one card at 40MHz or 50MHz bus speeds. Depending on the quality of their design and construction, some motherboards may exceed these specifications. There's really no way to correct a VESA bus loading problem other than lowering the bus speed or removing one card. A clock doubling CPU (Le. the Intel 486DX2-66) may be the solution in some cases. 92 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 IDE Drive Mas'~erISlave Compatibility When mixing different nlanufacturers of IDE drives on the same cable, compatibility problems may occur. This is caused by timing incompatibilities and because some drives use IDE pins for different purposes (Le. spindle sync). If you encounter a dual drive IDE situation where only one drive works, try reversing the Master/Slave jumpers on both drives to switch their positions in the system. @ CSC 1996 HOT TIP Hard Drive Bible 93 Corporate Systems Cent.r (408) 743·8787 94 Hard Drlv. Bib I. © CSC 1996 Corporate Systems Center (408) 743·8787 COMMON INSTALLATION PROBLEMS T he comnrron installation problems below account for 90% of the technical support calls at csc. Steer clear of trouble by learning about these issues. Handle Hard D'rives Like Eggs! Hard drives are extremely fragile. Dropping, bumping, or jarring a hard drive: can cause permanent damage. Always use a manufacturer approved shipping carton if you need to transport the drive outside of the system.. Never transport an optical drive with the media inserted. Rough handling accounts for more drive failures than all other factors combined. Reversed Cablles! Most drive cables are not keyed - they can easily be installed backwards. Reversed cables account for a large number of hard drive electronic failures. Reversing a SCSI cable will cause the terminator power line to be grounded. This usually blows a fuse or fusable link on either the drive or controller. Without terminator power, SCSI data transfer will be unreliable. Make certain all cables are oriented correctly before applying po'wer. If you reverse a SCSI cable, you may need to replace the fuse, or return the drive for service. Line drivers on either the controller, drive, or both can easily be damaged if cables are reversed. If you are unsure, don't guess - check the documentation or call the nlanufacturer! l'wisted Cables Refer to the Drive Cabling section to ensure the proper twisted © csc 1996 Hard Drive Bible 95 Corporate Systems Center (408) 743·8787 cable is used when installing multiple Floppy, MFM, RLL, or ESDI drives. CMOS Setup Be sure to read the chapter that describes the differences between physical and translated IDE parameters. You must to set CMOS to the translated parameters. Most ESDI drives use an IBM standard type 1 CMOS setup. This corresponds to a standard 10MB drive. Upon power-up, the BIOS on the ESDI card overrides this drive type. Most SCSI controllers operate with CMOS set to 0 (no drive installed). Double check your controller manual for the correct CMOS setup value. Programs that use drive table overrides for MFM and RLL drives normally use the closest match in the ROM type table with an identical number of heads. Hardware Conflicts Hardware conflicts can occur if the controller card conflicts with the interrupt, DMA, I/O address or ROM address of other cards in the system. These conflicts are often difficult to debug. To be sure, check the manuals for ALL of the other boards installed in the system before jumpering the controller card. Delect Locking It's important to enter and lock the defect table on all MFM, RLL, and ESDI drives. If these defects are not entered, long term reliability will suffer. IDE and SCSI drives automatically lock out drive defects. ISA Bus Extended Setup Be sure to set the following extended setup parameters per your controller card manufacturer's recommendation: BUS CLOCK SPEED - Usually 8-12 MHz. 16-BIT BUS WAIT STATES - Usually 1 or 2 wait states. AT CLOCK STRETCH - Usually enabled. Improper extended setup settings may cause erratic controller operation. 96 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 Keep Opticall)rives Clean and Cool Optical drives 01uSt be kept clean, cool and dust free for reliable long term operation. If an optical drive is installed without a proper flow of cool, clean air, long term reliability will suffer. When internal optics become conta.minat(~d by dust, error rates rise significantly. When temperatures increase, Mia drives will not operate reliably. Most "clone" cases do not provide a proper environment for optical drives. Most optical drives work best installed in external enclosures with proper fans and filters. Clean fan filters regularly. Use cleaning disks regularly on CD-ROM drives. Purchase a cleaning kit for your erasable media. ,SCSI Parity Ju'mpers Most SCSI drives are shipped from the factory with parity enabled. PC applications sometimes require that parity be disabled by moving a jumper. SCSI 10 and Termination 95% or the problelns we have seen with SCSI installations are due to improper ID settings and. termination errors. Please read the section on SCSJ[ cabling instructions and the termination and ID warnings before installing your SCSI peripherals. All SCSI installations require a total of two terminators - no more and no less. This includes the ternlinators that may be installed on the controller card or host adapter. © CSC 1996 Hard Drive Blbl. 97 Corporate Systems Center (408) 743·8787 98 Hard Drive Bible © CSC 1996 Corporate Sy.tem. Center (408) 743·8787 TROUBLESHOOTING T he following paragraphs list some of the more common problems encountered in drive installation. They are intended for quick troubleshooting reference. If you are receiving an unfamiliar error message, check the Common Error Messages listings later in this chapter. Bus Masterin,g Compatibility Bus Mastering cards usually have jumpers for DMA channels, hardware interrupt levels, and bus on/off time. Check these jumpers first when installing a bus mastering controller. As described in the installation section, each controller must have its own interrupt level and DMA channel. If you intend to use DOS progratns like Windows '95 that use th.e protected mode of the 386/486/Pentium processor with a bus mastering card, you will need a software driver. Even when they are correctly installed, bus olastering controllers sometimes experience motherboard hardware compatibility problems. If you have trouble getting a bus mastering controller to run with your rnotherboard, ask the controller manufacturer if your motherboard has been approved for compatibility. CMOS Drive :rype Tables Matching CMOS tubles lor IDE Drives If you are having problems installing a drive that is not listed in your CMOS drive type table, remember that the CMOS type does not need to exactly match the physical parameters of the drive. Modern IDE drives automatically 'translate' to match the physical parameters © csc 1996 Hard Drive Bible 99 Corporate Systems Center (408) 743·8787 of the drive to match the logical parameters you select in CMOS. That's why there are two sets of parameters listed in the drive parameters section. Selecting any CMOS drive type that has an identical or lesser formatted capacity than the capacity of the drive will work. IDE translation modes are also used to bypass the DOS 1024 cylinder limitation (see the IDE installation section for more information). If you are installing a high capacity IDE drive in an older system that doesn't have any high capacity drives listed in the CMOS type table, programs like SpeedStor or Disk Manager can be used to override the CMOS table. ESDI and SCSI Controller Drive Types All PC SCSI controllers require that CMOS be set to NO DRIVES installed. The only exception to this rule is if an IDE, MFM, or ESDI drive is installed and coexists in the same system as the SCSI controller. If this is the case, set CMOS to the drive type used by the IDE, MFM, or ESDI drive only. Leave additional drive types set to "not installed". SCSI controllers interrogate the SCSI bus and add drive types when the system is first powered up. Nearly all ESDI controllers require that CMOS be set to 'type 1'. These ESDI cards use an on board BIOS which automatically overrides the CMOS setting on power-up. The few ESDI controllers that don't use a BIOS ROM require that the CMOS type exactly match the physical parameters of the drive. These cards can only be used in systems that have a 'type 47' or user-definable CMOS table or in conjunction with a program like SpeedStor or DiskManager. Compsurl Fai/ure Early versions of Novell N etware build the file server operating system during installation by linking a series of object files together to form the Netware 'kernel'. Most installation problems with Netware result from incorrectly installed drivers. The Netware installation process is detailed and complicated. Follow the installation instructions exactly to avoid link problems. If you are running IDE drives with early versions of Netware, be sure to enable translation to keep the logical number of cylinders below 1024. Early versions of Novell will truncate any additional cylinders. 100 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 Watch for potential conflicts between interrupts. Most SCSI cards use IRQ14 or IRQ15, and several network cards use them as well. UnderNov(~ll, each card must have its own interrupt level. DOS does not require interrupts, and many SCSI cards do not provide them in the default configurations. If your SCSI controller works under DOS, but not Netware, check the interrupts. In Netw"are 386, the drivers are composed of 'NLM's' or Netware Loadable Modules. NLM's are loaded after the file server is up and running. If a driver is not properly configured for Netware 386, the file server will often 'lock up' when the driver is loaded. If this happens, check the software installation and make sure the driver configuration matches your hardware. DOS Partitiollling The 1024 cylinder barrier is the most common cause of DOS partitioning problems. Most versions of DOS only support 1024 cylinders. To ke:ep the number of cylinders seen by DOS under 1024, do one of the following: If you are using an IDE drive, enable translation and increase the number of heads of sectors per track to reduce the cylinder count. If you are using an ESDI drive, enable the "63 sector" or "head mapping" mode to enable controller translation. If you don't have translation available, the only way to access cylinders above 1024 is by making a boot partition within the first 1024 cylinders, and loading an extended partition driver from within the boot partition. The 32 Megabyte partition barrier can also be a problem with old versions of DOS. Versions of MS-DOS earlier than 3.3 and Compaq DOS earlier than 3.21 lack the ability to access partitions larger than 32 megabytes. Upgrade to a later version of D()S if you encounter this. DOS and Windows ~95 2"OGB Limit Yes, there is a partition size limit under DOS and indow'95W It is 2048MB per partition. If this becomes an issue, consider a different operating system like Windows NTTM or OS/2's high performance file system. Although DOS could theoretically be made to work on larger drives, it's not a great idea. The efficiency of D()S and Windows '95 when storing small files on large drives is poor because the DOS cluster size increases as drive's capacity increases. @ CSC 1996 Hard Drive Bible 101 Corporate Systems Center (408) 743·8787 Drive Selects Many manufacturers label the drive select jumpers on drives like this: 0,1,2,3. Others label the same select jumpers 1,2,3,4. The correct jumper depends on the position of the drive in the system, the type of cable you are using, and the way the jumpers are labeled. See the Installation section for more details. Drive Won't Spin This is frequently caused by reversed cables in SCSI and IDE installations. Check pin 1 orientation and don't forget to plug a system power cable into the drive! "No-spins" are also often caused by a power problem (see below). ED Floppy Support Most existing PC controllers do not yet support the new IBM standard 2.88MB floppy drives. Although many manufacturers advertise the floppy controller section of their boards as "supports IMHz data rate", the new 2.88 drives use perpendicular recording that requires special write gate timing. Many controllers that support IMHz data transfer rates only operate at the higher rate with "floppy tape" drives. If you are having problems with an ED drive with a "IMHz" floppy controller, consult the controller manufacturer to make sure the board you have is 2.88 compatible. ESDI Sector Sparing Many ESDI controllers offer optional "sector sparing". Sector sparing should be enabled if the drive has any significant number of defects or if the operating system you are using can not tolerate defects. Sector sparing reduces the formatted capacity of the drive slightly but increases the overall reliability significantly. When sector sparing is enabled, the controller can reallocate defects "on the fly". Use sector sparing when ever possible. IDE Cabling Since IDE cables carry data at full motherboard bus bandwidth, they must be kept as short as possible. Cables over 18" can cause problems in most installations. The shorter the better. 102 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 IDE MosterISlove Unfortunately, not all IDE drives are created equally. Many IDE drives will not peacefully coexist in the Master/Slave configuration with drives from other fllanufacturers. See the hardware compatibility section for advice. Incorrect Dri'l'e Parameters If you are having problems with an IDE, EIDE, SCSI or ESDI drive installation, make sure that the CMOS settings exactly match your drive's physical or logical parameters. Some ESDI controllers reserve one cylinde:r of the drive for storing configuration information. Interrupts onel DMA Channels Most controllers running under DOS do not require interrupts. All UNIX and :Novell applications require controller interrupts for acceptable perforlmance. If you suspect an interrupt or DMA channel conflict, check the hardware reference manuals for your installed hardware. The nllost common controller conflicts seem to be with network cards and scanner interface boards. Long Boot Time Most SCSI controllers must scan the bus and "interrogate" each SCSI device before booting. This process is long and tedious but occurs only on initial power-up or hardware reset. There is really no way around this with most controllers. Long Format Time Depending on the drive and system, a high level format may take up to 15 seconds per cylinder. When the drive steps between cylinders, an audible "click" can usually be heard. If the drive is stepping, be patient and wait for the format to complete. If you are attempting to format an MFM, RLL, or ESDI drive and the drive isn't stepping, check for a reversed 20 pin cable. Multiple Driv~' Support Under DOS Most controllers support only 2 hard drives under DOS. To support additional drives, a software driver is required. If a driver for © csc 1996 Hard Drive Bible 103 Corporate Systems Center (408) 743·8787 more drives exists, it is normally only available from the controller manufacturer. An exception to this are CSC's AK-47 and FC-64 boards that support 7 SCSI and 4 floppy drives without any drivers. No BIOS Sign-On Banner This is one of the most common installation problems. Check to see that your controller card BIOS does not overlap the memory areas used by other cards. In particular, watch for VGA and network cards. If you still don't get a banner, check extended setup and make sure that the shadow RAM is disabled in the address range occupied by the controller BIOS. Partition Can't Be Removed If a drive is formatted with a 'non-dos' partition, FDISK will not delete it. The only solution is to erase the partition sector with a sector editor or low-level format. Older versions of DOS (Le. 3.3) will not delete the larger partitions used by newer versions of DOS (Le. 6.0). Later versions of DOS (Le. DOS 6.0) will delete partitions created in earlier (Le. DOS 3.3) versions of DOS. If a low level format is not in order, a program called "Zapdisk" is available from the CSC BBS at (408)541-8455 or www.corpsys.com to correct this. Zapdisk will remove all partition information without reformatting the entire drive. Power Supply Power supply problems frequently crop up in new drive installations. Most hard disk drives require 5 volts + 5% and 12 volts + 5% at the drive connector. The power supplied to the drive must be clean and well regulated. All modern hard drives include circuitry which monitors the power supply voltages and shuts down the write circuitry if the input power is too far out of range. Many drives won't even spin up if the power supply is too far off. If you suspect a power supply problem, check the voltages at the drive power supply connector while the drive spins up to speed and seeks. SCSI Cabling SCSI cables MUST be shielded for reliable operation. Many newer SCSI cables have individually twisted pairs for each signal line. If you 104 Hard Drive Bibl. © csc 1996 Corporate Systems Center (408) 743·8787 can afford it, buy the better quality twisted pair variety. Avoid completely unshielded SCSI cables at any cost. SCSIID's Each de:vice installed on the SCSI bus must have a unique and separate ID number. Most SCSI controllers use ID #7, leaving the ID numbers betwe:en 0 and 6 available for disk drives. For reasons unknown, some PC based tape drive software requires ID#7. If you have multiple DASD drives installed, most PC controllers win scan and boot from the lowest SCSI ID number. Exceptions to this are the Adaptec 1540 series which only boots from ID#O and the CSC FiashCache™64 which can be programmed to boot from any device. SCSI TermintJrtion A SCSI bus must be terminated at each physical end of the SCSI chain. Only two terminators per bus can be used. The devices at the physical ends of the cable must have terminators. All other devices on the SCSI chain (including the controller if it is not at the end of the chain) must have their terminators removed. If you are using external and internal SCSI devices on a PC controller, renlove the terminators from the controller card. Shadow RAM System memory should not be used to shadow controllers that are memory mapped. Controllers twhich are I/O mapped (i.e. ESDI cards) should be shadowed. System ROM should always be shadowed for performance. System Hangs On Power Up The foillowing are common installation errors which cause the system to hang on power up: Improper BIOS base address (see above) Interrupt conflicts (see above) Bus cotnpatibility jumper (try it both ways) Reversed SCSI Cable (causes termination power short circuit) @ CSC 1996 Hard Drive Bible 105 Corporate Systems Center (408) 743·8787 ThermQI Problems Thermal problems are common in multiple hard drive installations and in situations where a hard or optical drive is not adequately cooled. Drives are mechanical devices and heat is their worst enemy. As temperatures increase in a drive, the motor and bearings are subject to increased wear.Always make sure a hard drive has a continuous flow of cooling air and adequate ventilation around it. Twisted DQtQ CQbles Twisted floppy and hard drive ribbon cables look suspiciously similar. Floppy cables have seven twisted conductors, and hard drive cables have five. Check the diagram in the previous chapter for a quick identification. Won't Boot (DOS) If your system has been formatted and won't boot DOS, check to see that the boot partition has been marked active in FDISK. Also make sure that the system (hidden) files have been correctly transferred and that COMMAND. COM is present and matches the version of the hidden files. If your system was booting correctly but suddenly stopped, scan the boot sector for a virus. Won't Boot (ESDI) For new ESDI installations, make sure that translation and sparing modes have been set correctly. Also make sure that the system (hidden) files have been correctly transferred and that COMMAND. COM is present and matches the version of the hidden files. If your system was booting correctly but suddenly stopped, scan the boot sector for a virus. Check FDISK and make sure the boot partition is marked active. Won't Boot (IDE) If you can use your IDE drive when booting from floppy but are unable to boot directly from the hard drive, check to see if your IDE drive requires "buffered interrupts". If it does, you may need to change a jumper on the controller card. Also make sure that the system (hidden) files have been correctly transferred and that COM106 Hard Drive Bible © csc 1996 Corporate Systems Cent.r (408) 743·8787 MAND.CO~vl is present and matches the version of the hidden files. If your systern was booting correctly but suddenly stopped, scan the boot sector for a virus. Check FDISK and make sure the boot partition is marked active. Verify that the Master/Slave jumpers are correct. If your drive 'was booting on an older motherboard, but won't boot on a new one, check to see that the CMOS settings are identical. Won't Boot t'SCSI) Check ~or unshielded cables and termination (described above). If you are using a hard drive that has a SCSI mode jumper, try it set both ways. Also make sure that the system (hidden) files have been correctly transferred and that COMMAND.COM is present and matches the version of the hidden files. If your system was booting correctly but suddenly stopped, scan the boot sector for a virus. Check FDISK and make sure the boot partition is marked active. COMMON ERROR MESSAGES 1790/1191 Errors 1790 is the most common error message encountered in drive installations. A 1790 error will result when a controller has been installed, but the attached drive is not formatted. 1791 is the same message but refers to the second hard drive. Attempting To Recover Allocation Unit XXX This m(~ssage appears in high level format when DOS detects a data verification error. If you are using an IDE or SCSI drive, you shouldn't see this l11essage since the drive's embedded controller should mask out m.ost errors before DOS is aware of them. If you see this message in an IDE or SCSI installation, check for a hardware installation problem. If you see this message in an ESDI installation, make sure the controller is able to read the drive's defect map, and be sure you have enabled sector sparing. C: Drive ,Foi/ure or Drive C: Error This is at generic error message produced by the motherboard BIOS on power-up. It is usually caused by a "not-ready" error from the disk subsystem or an unformatted drive. Check cabling and master/slave jumpers on new installations. © csc 1996 Hard Drive Blbl. 107 Corporate Systems Center (408) 743·8787 Error Reading Fixed Disk If you have successfully low-level formatted your drive and you encounter this message from FDISK, the system is unable to verify the partition sector. This is usually caused by a hardware problem, typically cabling or termination. HDD Controller Failure This message is usually caused by incorrect hardware installation. Check cabling, jumpers and termination. This message will appear if you install a SCSI controller without setting CMOS to "no drive installed". You will also get this message if you have an IDE drive set for slave operation and there is no master drive in the system. Insert Disk For Drive C: This message is caused by incorrect software driver installation. This can happen when DRIVER.SYS is used to add extended floppy drives and the command line switches are incorrect. It also appears when extended partition driver software is incorrectly installed. Invalid Media Type You have probably seen this message when formatting floppy disks of the wrong density. It is also generated on hard disks when newer versions of DOS utilities are used on older DOS partitions. For example, a DOS 6.0 CHKDSK of a DOS 3.2 disk causes it. Avoid mixing DOS versions. No Fixed Disk Present This message is produced by FDISK when it is unable to locate a drive through BIOS. Check hardware installation, particularly cabling, termination, and BIOS base address. No Partitions Defined This FD ISK message is normal for a disk which has just been formatted. Be sure to set the bootable partition to "active" after creating it with FDISK. 108 Hard Drive Bible © CSC 1996 Corporale Systems Cenler (408) 743·8787 No ROM Basic The motherboard BIOS displays this message when it is unable to locate a boot device. In IDE or ESDI installations, this message is usually caused by an incorrect CMOS drive type setting. Most SCSI controllers req[uire CMOS be set to "No drive Installed" or type O. If this error appears in a SCSI isntallation, check cabling, termination, and the partition sector using FDISK. Most ESDI controllers require that CMOS be set to type 1 for {~ach drive installed. If this message occurs in an ESDI installation, CMOS may be accidentally set to zero. Also make sure that the system (hidden) files have been correctly transferred and that COMMAND. COM is present and matches the version of the hidden files. If your system was booting correctly but suddenly stopped, scan the boot sector for a virus. Check FDISK and make sure the boot partition is marked active. Non Syslrem Disk or Disk Error Make sure that the system (hidden) files have been correctly transferred and that COMMAND.COM is present and matches the version of the hidden files. Check termination in SCSI installations. No SCSI Devices Found If no SCSI devices appear in the bus scan, check SCSI cabling, termination, and make sure that no two SCSI devices are sharing the same ID number. Make sure that no devices are using ID #7. ID#7 is generally reserved for the SCSI controller card. Track 0 /9ad, Disk U"usable This fatal data error often indicates a bad drive, although it can also be caused by improper termination. Unable to Access Fixed Disk This FDISK message is caused by an error reported by BIOS during an attempt to read the drive. Check termination and cabling. When booting from floppy but are unable to boot directly from the hard drive, check to see if your IDE drive requires "buffered interrupts". If it does, you may need to change a jumper on the controller card. © csc 1996 Hard Drive Bible 109 Corporate Systems Center (408) 743·8787 11 0 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 UNIVERSAL IDE PARAMETERS ll new"er IDE drives will accept any CMOS parameters that result in a total number of Logical Blocks (LBA's) that are equal to or less than the capacity of the drive. You can calculate any IDE drive's maximum LBA's by taking the total capacity of the drive and dividing it by 512. As long as the product of heads, cylinders, and sectors per track are less than the nunlber LBA's, and within the range of the BIOS, your parameters will work. If you don't know what the manufacturers recommended parameters are, or if you don't have the time or inclination to calculate them, feel free to use the table below. Note that the location of the DOS partition sector on a drive is determined by the sectors per track used to format the drive. If you are moving a drive from one system to another, you will need to match the numb(~r of sectors per track originally used to format the drive in order for DOS to recogniz(~ all the partitions on the drive. A © csc 1996 Hard Drive Bible 111 Corporat. Systems Cent.r (408) 743·8787 FORMATTED CAPACITY 10 15 20 30 40 42 60 80 84 100 105 120 170 200 210 213 240 252 300 320 330 340 380 400 420 450 528 635 810 850 1050 1060 1080 1260 1280 1626 2161 112 Hard Driv'. Bible NUMBER OF HEADS 4 4 4 4 6 6 8 10 10 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 NUMBER OF CYLINDERS 306 430 614 862 766 804 862 919 965 718 754 862 329 388 407 413 465 488 581 620 639 659 736 775 814 872 1024 1234 1572 1652 2045 2064 2097 2448 2484 3158 4095 NUMBER OF SECTORS/TRACK 17 17 17 17 17 17 17 17 17 17 17 17 63 63 63 63 63 63 63 63 63 63 63 63 63 63 63 63 63 63 63 63 63 63 63 63 63 © CSC 1996 Corporate Systems Center (408) 743·8787 HARD DRIVE LIST isted in the following chapter are many COmlTIOn hard drives and their parameters. The capacities listed are in formatted megabytes (1,000,000 bytes), with 512 bytes per sector. Formatted capacities may vary slightly depending on how the drive is formatted (Le., using sector sparing or 35/36 sectors per track). As you would expect, all older MFM drives have 17 sectors per track, and all RLL drives thatuse the ST-506 interface have 26 sectors per track. ESDI drives have 35, 36,48, or 63 sectors per track. Access Hmes listed are those published by the manufacturer. These advertised access times are often slightly lower than the average tested times. Drive information that was unavailable at the time of printing is entered as dashes (-). L Landing 10m, The landing zone, or "park cylinder" of a hard drive is a location to which the drive head carriage should be moved before the drive is transported. Older hard drives that use stepper motor actuators had to be manually parked before they were transported. This parking procedure moved the heads away from the data area of the disk and reduced the chance of data loss if the drive was bumped or jarred with the plOwer off. All neV\Ter hard disk drives with voice coil actuators incorporate automatic parking mechanisms. These mechanisms are as simple as a spring and a small latch that move and lock the heads away from the data areas of the disk when power is removed. Because the manual landing zone is no longer used in modern drives, we have omitted it from the tables. If you have an older stepper motor type drive which does require manual parking, step the heads to the maximum cylinder © CSC 1996 Hard Drive Bible 113 Corporale Syslems Cenler (408) 743·8787 + 1 before renloving power from the drive. For example, if you have a ST-225 which has 615 cylinders, step to the 616th cylinder before power down if you intend to transport the drive. Write Precomp Write precompensation is a technique that alters the timing of data written to a hard drive on particular cylinders. Since the track length of cylinders that are close to the center of the disk is shorter than the outer cylinders, the timing of data read changes. To compensate for the difference in read data timing between inner and outer tracks, several drives use "write precompensation" that alters the timing of data written to inner cylinders on the drive. All newer drives automatically generate "write precompensation" using internal logic that senses the position of the head and adjusts the timing of write data accordingly. Older drives depend on the controller card to generate write precompensation. Since write precompensation is either handled internally or not used at all on newer hard drives the starting write precompensation cylinder is not as important as it once was. We have omitted write precomp information in the hard drive list to keep things simple. A valid write precompensation start cylinder for most older drives can be calculated by dividing the maximum cylinder number by two. CDC, Imprimis or Seagate? Control Data Corporation (CDC) was one of the first manufacturers of high performance 5.25" hard disk drives. CDC has over the years developed an excellent reputation for reliability. In 1987, Control Data Corporation named its disk drive division Imprimis. Recently, the CDC's Imprimis division was purchased by Seagate. If you are trying to locate an Imprimis drive, please check both the Seagate and CDC sections. Miniscribe or Maxtor Colorado? Due to financial difficulties, Maxtor Corporation aquired Miniscribe in 1990. Miniscribe is now called Maxtor Colorado. Maxtor's management and expertise in high capacity drives has helped improve the Miniscribe product. If you are trying to locate an older Maxtor Colorado drive, also check in the Miniscribe section. 114 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 CONVERTING IMPRIMIS TO SEAGATE NUMBERS IMPRIS SEAGATE IMPRIMIS SEAGATE IMPRIS SEAGATE 94155-85 ST4085 94205-51 ST253 94351-00S ST1201NS 94155-86 ST4086 94205-77 ST279R 94351-230S ST1239NS 94155-96 ST4097 94211-106 ST2106N 94354-090 STI090A 94155-135 ST4135R 94216-106 ST2106E 94354-111 STIIIIA 94161-182 ST4182N 94221-125 ST2125N 94354-126 ST1126A 94166-182 ST4182E 94241-502 ST2502N 94354-133 ST1133A 94171-350 ST4350N 94244-274 ST2074A 94354-155 ST1156A 94171-376 ST4376N 94244-383 ST2383A 94354-160 ST1162A 94181-385H ST4385N 94246-182 ST2182E 94354-186 ST1186A 94181-702 ST4702N 94246-383 ST2383E 94354-200 ST1201A 94186-383 ST43836E 94351-090 STI090N 94354-239 ST1239A 94186-383H ST4384E 94351-111 STIIIIN 94355-100 STII00 94186-442 ST4442E 94351-126 ST1126N 94355-150 ST1150R 94191-766 ST4766N 94351-133S ST1133NS 94356-155 ST1156E 94196-766 ST4766E 94351-155 ST1156N 94356-200 ST1201E 94204-65 ST274A 94351-155S ST1156NS 94536-111 STIIIIE 94204-71 ST280A 94351-160 ST1162N 94601-12G/M ST41200N 94204-74 ST274A 94351-186S ST1186NS 94601-767H ST4767N 94204-81 ST280A 94351-200 ST1201N © esc 1996 Hard Drive Bible 115 Corporate Systems Center (408) 743·8787 116 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 FINE TUNING T his section contai.ns a few hints on how to get the most out of , your hard disk subsystem. There are several ways of measuring disk perforrnance. In the PC world, the most common utility program for comparing hard disks is CORETEST from Core International. Running CC)RETEST on your drive yields a crude performance rating based on the average seek time and data transfer rate of the drive reported by the systelll BIOS. If you do not specify any command line options when running CORETEST, the program defaults to a block size of 64KB. The perfor.mance rating you get based on a 64K block size is only part of the picture. Many common operating systems (including DOS) often transfer data in blocks smaller than 64KB. To get an idea of how your system performs 'with these smaller block sizes, use the command CORETEST/B:xx where xx is the size of the block you would like to test. Making a graph of the performance ratings you get for different block sizes gives a more complete picture. CORETEST is included on theHDB companion CD-ROM. esc Test CSC off(~rs its own performance test program called CSCTEST that is supplied on the CD··ROM that is enclosed with the Hard Drive Bible. Since this program is larger than will fit on the disk in uncompressed format, it is supplied in a self extracting compressed archive format. To uncompress it, first change to the directory on your hard drive where you 'would like to install the test program. Once you are in that directory, type A:CSCTEST, and the program will automatically unpack and transfer itself to your hard disk. To view the results, you will need an EGA, VGA, or Hercules compatible monitor. CSCTEST gives an evaluation of system performance by accurately © esc 1996 HOT TIP Hard Drive Bible 117 Corporate Systems Center (408) 743·8787 measuring the number of seeks per second and 512 byte blocks transferred per second. These ratings are combined to give an overall performance rating. This rating can then be compared with the rankings of other popular systems. There are several ways of increasing your system performance by optimizing software setups and not changing hardware. The two most important steps to a tune up are optimizing interleave and de fragmenting files. The optimum interleave for your hard disk system is a function of both the hardware and software in your system. Contrary to popular opinion, 1: 1 is not the optimum interleave for ALL applications. If the controller you are using does not feature a full track read-ahead cache (most older MFM, RLL, and some imbedded controllers don't), selecting the optimum interleave will make a significant difference in data transfer rate. After extensive testing, we have come up with the following rulesof-thumb regarding interleaves for older MFM and RLL controllers: Use 4:' Sector Interleave With: Older 4.77MHz XT class machines. Use 3:' Sector Interleave With: Older XT class machines with DOS applications. Older 6MHz and 8MHz AT class machines running DOS. Use 2:' Sector Interleave With: Older 10MHz to 16MHz 286/386 machines running DOS. Use ,:, Sector Interleave With: All 20MHz or faster 386 machines running Netware. All 20MHz or faster 386 machines running DOS. All newer 486 and Pentium machines. It's interesting to note that a 20MHz 386 machine running DOS can operate faster with a 2: 1 interleave controller than a 1: 1. This is because many DOS applications can't operate fast enough to take advantage of the 1: 1 interleave. By the time the DOS application requests the next sequential sector of disk data, the 1: 1 formatted disk has already spun past that sector, and DOS must wait for the disk to spin another revolution. Fortunately, if you are building up a new system with a clock speed of 20MHz or faster, the choice is clear. Most modern clone boards with 8MHz I/O channels and fast CPU's work best with 1: 1 interleave. If you are tuning up an older system with a clock speed of 20MHz or less, 2: 1 interleave may be the optimum choice. 118 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 There is really only one way of exactly determining the actual optim.um interleave for your system. Test it. Popular programs like OPTUNE or SPINRITE let you determine the optimum interleave based on hardware considerations only. Unfortunately, these programs do not take into account the software overhead that DOS and other operating systems create. Format the drive with an interleave value one sector larger than suggested by SPINRITE or OPTUNE. Then load your applications and make your own performance tests. Record the results and then reformat with the interleave recommended by the test program. If performance increases, you have chosen the optimum interleave. If not, the software overhead of your applications is causing the system to operate better at the higher interleave. Defragrnenting files is the next step in increasing system performance. As a disk is used over time, files become fragmented. The simplest way to defragment files is with a progra1ll like Central Point Software's COMPRESS. Alternately, the files can be copied to another drive and then restored. Defragmenting files will significantly increase your systern performance. Bullers and I~ASTOPEN Appropriate use of the DOS Buffers and FASTOPEN commands will also inlprove system throughput. The DC)S Buffers command allocates a fixed amount of memory that DOS uses to cache data while reading and writing. As many buffers as possible should be installed in your CONFIG.SYS file. Each buffer will take a total of 548 bytes of memory (512 bytes for data and 36 for pointers). If you have extended memory available, use the IX option to store buffers in extended RAM and keep your base 640k free and clear. If you are using a caching controller, set the DOS Buffers command as low as possible for best performance. The DOS FASTC)PEN program tracks the locations of files on a disk for fast acoess. Access to files in a complex directory structure can be time consuming. If you run applications that use several files (such as dBASE, Paradox, or other database programs), FASTOPEN records the name and physical location on the drive. When the file is reopened, access time is significantly reduced. If you are using disk intensive programs vv-ithout FASTOPEN, your disk performance is suffering. One of the nicest features of FASTOPEN is its ability to use extended memory. For example adding the line FASTOPEN C:100,10/X to your AUTOEXEC.BAT file would automatically make FASTOPEN load © esc 1996 Hard Drive Bible 119 Corporate Systems Center (408) 743·8787 using extended memory to track up to 100 files with a 10 entry extent cache. Unfortunately, once FASTOPEN is loaded, its setup cannot be changed. To change FASTOPEN settings, reboot the computer. FASTOPEN is not needed under Windows '95. Cache Programs HOT TIP 120 Hard Drive Bible Caching programs such as DOS SMARTDRY.SYS dramatically improve disk system performance. Another benefit of using a good caching program is extended drive life. Drive life is based not only on the number of power on hours (POH), but also on the number of seek operations. Adding even a small RAM cache will prolong drive life significantly by reducing the number of seeks necessary. If you are using DOS 5.0 or later, we recommend you try the SMARTDRV.SYS program included with DOS. It offers good performance, particularly with expanded memory. You can improve drive performance dramatically without buying extra software by adding SMARTDRV to your CONFIG.SYS file. For a few dollars more, many excellent third-party caching programs are available that offer improved performance over SMARTDRV. Two of the best cache programs we have found are PC-Cache from Central Point Software and Speed Cache from Storage Dimensions. Both of these programs enable disk caching using extended or expanded systenl memory. If you purchased IBM DOS 6.1 or later, you received PC-Cache and a defragmenting program free with DOS smart buy. PC-Cache has an adjustable read-ahead feature which improves sequential access on large files. If you are running Unix, Database programs, or other extremely disk intensive programs, the ultimate solution (if you can afford it) is a caching controller card. A caching controller can provide reduced data access times, improve throughputs, and improve your hard drive's life span. A quick Windows perfornlance boost can be had by moving the swap file. If this swap file is located near frequently used data, performance will be increased. If the swap file is moved to a separate drive, performance is even better. For DOS and Microsoft Windows users, a caching controller frees system memory for applications. Due to the large number of requests for an inexpensive, high performance caching controllers, CSC has designed the CSC FastCache™64 ISA SCSI controller. We are now designing both caching and non caching VESA VL-Bus and PCMCIA versions. A number of other Fast SCSI caching and non-caching controllers are available, and if disk I/O is a bottleneck, they are all worth considering. © csc 1996 Corporate Systems Center (408) 743·8787 To sum up the fine tuning of your DOS hard drive, perform the following fiv<:: steps for better disk performance: 1. Find the optimum interleave (Reformat if necessary). 2. COlIlpreSS and defragment. HOT TIP 3. Set buffers correctly. 4. Install FASTOPEN. 5. Use SMARTDRY, PC-CACHE, or another cache program if you do not have a caching controller. 6. Move swap fil(~s to a physical area near data files, or to another drivle. © esc 1996 Hard Drive Bible 121 Corporate Systems Center (408) 743·8787 122 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 734-8787 HARD DRIVE PARAMETERS [M-OD-EL--FORMATTED ~UMBER _ _ _ _ _ CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR 10 20 20 106 106 212 212 20 2 4 2 2 2 4 4 2 615 615 615 2109 2109 2109 2109 615 17 17 26 63 63 63 63 26 60 60 60 13 13 13 13 60 MFM MFM MFM IDE SCSI IDE SCSI RLL 3.5 X 1" 3.5 X 1" 3.5 X 1" 3.5" 3.5" 3.5" 3.5" 3.5 X 1" 5 10 15 20 2 4 6 8 320 320 320 320 17 17 17 17 90 90 90 90 MFM MFM MFM MFM 5.25" 5.25" 5.25" 5.25" 4 4 2 2 2 2 1024 1488 1024 1323 1410 1632 60 60 60 60 59 63 15 15 19 19 19 19 IDE IDE IDE IDE IDE IDE 2.5" 2.5" 2.5" 2.5" 2.5" 2.5" 15 3 5 7 1632 645 645 645 54 17 17 17 16 38 33 33 ESDI MFM MFM MFM 5.25" 5.25" 5.25" 5.25" CMOS SETTINGS ALPS AMERICA DRND-10A DRND-20A DRPO-20D DR311C DR311 D DR312C DR312D RPO-20A 13x954x63 13x965x33 AMPEX PYXIS-7 PYXIS-13 PYSIX-20 PYXIS-27 FH FH FH FH AREAL TECHNOLOGY A 120 A 180 MlD-2060 ND-2080 2085 2100 136 81 62 80 85 100 8x548x61 10x715x50 2x1024x60 9x1021x17 10x976x17 12x957x17 ATASI TECIINOLOG" INC. AT-676 AT-3020 AT-3033 AT-3046 765 17 28 39 FH FH FH FH '--- © CSC 1996 Hard Drive Bible 123 Corporate Systems Center (408) 734·8787 MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE AT-3051 43 7 704 17 33 MFM AT-3051+ 44 7 733 17 33 MFM AT-3075 44 7 733 17 33 MFM AT-3075 67 8 1024 17 33 MFM AT-3085 71 8 1024 26 28 RLL AT-3128 109 8 1024 26 28 RLL AT-6120 1051 15 1925 71 13 ESDI CMOS SETTINGS FORM FACTOR 11 5.25 FH 11 5.25 FH 11 5.25 FH 11 5.25 FH 5.25 11 FH 11 5.25 FH 5.25 11 FH AURA ASSOCIATES 1.8 11 11 1.8 AU63 63 2 1330 43 17 PCMCIA AU126 125 4 1330 43 17 PCMCIA 6185 23 6 440 17 99 MFM 6186 15 4 440 17 70 MFM 6187 8 2 440 17 70 MFM 6188-R1 10 2 612 17 70 MFM 6188-R3 21 4 612 17 70 MFM 6 1800 72 12 IDE/SCSI 3.5 X 111 15x1021x51 16x1017x78 BASF 11 5.25 FH 5.25 11 FH 5.25 11 FH 11 5.25 FH 11 5.25 FH BRAND TECHNOLOGIES BT 3400 400 BT 3650 650 10 1800 36 12 BT 8085 71 8 1024 17 25 BT 8128 109 8 1024 26 25 BT 8170 142 8 1024 36 36 IDE/SCSI 3.5 X 11 MFM 5.25 11 5.25 RLL 11 ESDI 5.25 111 BT 9170A 150 7 1165 36 16 IDE 3.5 X 111 BT 9170E 150 7 1166 36 16 ESDI 3.5 X 111 BT 9170S 150 7 1166 36 16 SCSI 3.5 X 111 BT 9220A 200 9 1209 36 16 IDE 3.5 X 111 BT 9220E 200 9 1210 36 16 ESDI 3.5 X 111 BT 9220S 200 9 1210 36 16 SCSI 3.5 X 111 0-530 25 3 987 17 65 MFM 0-550 43 5 987 17 65 0-570 60 7 987 17 65 0-585 71 7 1166 17 65 5.25 11 FH 11 MFM 5.25 FH MFM 5.25 11 FH 11 MFM/RLL 5.25 FH FH FH FH 9x968x33 12x968x33 BULL C. ITOH ELECTRONICS (also see Ye-Data) YD-3042 44 4 788 26 26 RLL YD-3082 87 8 788 26 26 RLL 124 Hard Drive Bible 5.25 11 FH 5.25 11 FH © CSC 1996 Corporate Systems Center (408) [MODEL ~MBER FORMATTED CAPACITY --- NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR YD-3530 32 5 731 17 26 MFM 5.25" FH YD-3540 45 7 731 17 26 MFM 5.25" FH F-3053 44 5 1024 17 20 MFM 3.5 X 1" F-·3080E 68 5 1024 26 20 ESDI 3.5 xi" F-3080S 68 5 1024 26 20 SCSI 3.5 xi" F-3127E 109 5 1024 35 20 ESDI 3.5 X 1" F-3127S 109 5 1024 35 20 SCSI 3.5 X 1" 734·878~ CMOS SETTINGS CARDIFF CDC (see also Seagate) 94155-19 18 3 697 17 28 MFM 5.25" FH 94155-21 21 3 697 17 28 MFM 5.25" FH 94155-25 Wren I 24 4 697 17 28 MFM 5.25" FH 94155-28 24 4 697 17 28 MFM 5.25" FH 94155-36 Wren I 36 5 697 17 28 MFM 5.25" FH 94155-38 31 5 733 17 28 MFM 5.25" FH 94155-48 Wren 40 5 925 17 28 MFM 5.25" FH 94155-51 Wren 43 5 989 17 28 MFM 5.25" FH 94155-57 Wren 48 6 926 17 28 MFM 5.25" FH 94155-67 Wren 56 7 926 17 28 MFM 5.25" FH 94155-77 Wren 64 8 926 17 28 MFM 5.25" FH 94155-85 Wren 71 8 1024 17 28 MFM 5.25" FH 94155-86 Wren 72 9 925 17 28 MFM 5.25" FH 94155-96 Wr,en I 80 9 1024 17 28 MFM 5.25" FH 94155- '120 V\fren II 102 8 960 26 28 RLL 5.25" FH 94155- '135 V\fren II 115 9 960 26 28 RLL 5.25" FH 94156-48 Wr,en II 40 5 925 17 28 ESDI 5.25" FH 94156-67 Wnen II 56 7 925 17 28 ESDI 5.25" FH 94161-86 Wnen II 72 9 925 17 28 ESDI 5.25" FH 94161-86 Wnen III 86 9 969 26 17 SCSI 5.25" FH 94161-101 Wren III 86 9 969 26 16 SCSI 5.25" FH 94161-121 Wren III 120 7 969 26 17 SCSI 5.25" FH 94161-141 Wren III 140 7 969 26 16 SCSI 5.25" FH 150 9 969 36 16 SCSI 5.25" FH 94161-182 Wren III 155 9 969 36 16 SCSI 5.25" FH 94166-101 Wren III 84 5 969 34 18 ESDI 5.25" FH 94166-141 VVren III 118 7 969 34 18 ESDI 5.25" FH 94161-155 94166-182 Wren III 152 9 969 34 16 ESDI 5.25" FH 94171-300 288 9 1365 36 18 SCSI 5.25" FH 94171-344 335 9 1549 36 18 SCSI 5.25" FH © CSC 1996 Hard Drive Bible 125 Corporate Systems Center (408) 734-8787 MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR 94171-350 Wren IV 300 9 1412 46 17 SCSI 5.25 11 FH 94171-375 Wren IV 375 9 1549 35 16 SCSI 5.25 11 FH 94171-376 Wren IV 330 9 1546 45 18 SCSI 5.25 11 FH 94181-3850 337 15 791 36 11 SCSI 5.25 11 FH 94181-385H 330 15 791 55 11 SCSI 5.25 11 FH 94181-574 Wren V 574 15 1549 36 16 SCSI 5.25 11 FH 94181-702 Wren V 601 15 1546 54 16 SCSI 5.25 11 FH 94181-702M Wren V613 15 1549 54 16 SCSI 5.25 11 FH 94186-265 Wren V 221 9 1412 34 18 ESDI 5.25 11 FH 94186-324 Wren V 270 11 1412 34 18 ESDI 5.25 11 FH 94186-383 Wren V 319 13 1412 34 18 ESDI 5.25 11 FH 94186-383H 319 15 1224 34 15 ESDI 5.25 11 FH 94186-383S Wren V 338 13 1412 34 19 ESDI 5.25 11 FH 94186-442 Wren V 368 15 1412 34 16 ESDI 5.25 11 FH 94186-442H Wren V 368 15 1412 34 16 ESDI 5.25 11 FH 94191-766 Wren VI 676 15 1632 54 16 SCSI 5.25 11 FH 94191-766M 676 15 1632 54 16 SCSI 5.25 11 FH 94196-383 Wren VI 338 13 1412 34 16 ESDI 5.25 11 FH 94196-766 Wren VI 664 15 1632 54 16 ESDI 5.25 11 FH 94204-65 65 5 948 26 29 IDE 5.25 11 HH 94204-71 71 5 1032 26 29 IDE 5.25 11 HH CMOS SETTINGS 5x989x27 94204-74 Wren II 71 5 948 26 29 IDE 5.25 HH 8x933x17 94204-81 Wren II 71 5 1032 26 28 IDE 5.25" HH 8x1024x27 11 5.25 HH 5.25 11 HH 11 94205-30 Wren II 25 3 989 26 28 94205-41 Wren II 38 3 989 26 28 94205-51 Wren II 43 5 989 26 28 94205-77 65 5 989 26 28 RLL RLL RLL RLL 94205-75 Wren II 60 5 989 26 30 IDE 94211-91 Wren II 91 5 969 36 16 SCSI 5.25 FH 94211-106 Wren III 91 5 1022 26 18 SCSI 5.25 11 FH 94211-209 Wren V 5 1547 36 18 SCSI 5.25 11 FH 94216-106 Wren III 89 5 1024 34 18 ESDI 5.25 11 HH 94221-125 Wren V 107 3 1544 36 18 SCSI 5.25 11 HH 94221-190 Wren V 190 5 1547 36 18 SCSI 5.25 11 HH 94221-209 Wren V 183 5 1544 36 18 SCSI 5.25 11 HH 94241-383 Wren VI 338 7 1261 36 14 SCSI 5.25 11 HH 94241-502 Wren VI 435 7 1755 69 16 SCSI 5.25 11 HH 94244-219 191 4 1747 54 16 IDE 5.25 11 HH 16x536x44 94244-274 Wren VI 191 4 1747 IDE 11 14x983x33 94244-383 Wren VI 338 7 1747 11 11x952x63 94246-182 Wren VI 160 4 126 Hard Drive Bible 142 1453 54 54 54 16 16 15 IDE ESDI 5.25 11 HH 5.25 11 HH 5.25 11 HH 5x989x26 11 5.25 HH 5.25 HH 11 5.25 HH © CSC 1996 Corporate Systems Center (408) 734·8787 MODEL NUMBER FORMATTED NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE 94246-383 VI/ren VI 338 7 1747 54 15 ESDI 94295-51 43 5 989 17 28 MFM 94311-136S 120 5 1068 36 15 SCSI-2 5.25 11 HH 5.25 11 FH 3.5 11 3H 94314-136 120 5 1068 36 15 IDE 3.5 11 3H CAPACITY --- FORM FACTOR CMOS SETTINGS 11x917x17 94316-111 Swift 98 5 1072 36 23 ESDI 3.5 X111 94316-136 120 5 1268 36 15 ESDI 3.5 X 111 94316-155 138 7 1072 36 15 ESDI 3.5 X 111 94316-200 Swift 177 9 1072 36 15 ESDI 3.5 X 111 94335-55 46 5 1268 17 25 MFM 3.5 X 111 94335-100 8~3 9 1268 17 25 MFM 3.5 X 111 94351-90 79 5 1068 29 15 SCSI 3.5 X 111 94351-111 98 5 1068 36 15 SCSI 3.5 X 111 94351-126 111 7 1068 29 15 SCSI 3.5 X 111 94351-128 111 7 1068 36 15 SCSI 3.5 X 111 94351-133 Swift 116 7 1268 36 15 SCSI 3.5 X 111 94351-133S Swift 116 5 1268 36 15 SCSI-2 3.5 X 111 94351-134 117 7 1068 36 15 SCSI 3.5 X 111 94351-155 Swift 138 7 1068 36 15 SCSI 3.5 X 111 94351-155S Swift 138 7 1068 36 15 SCSI-2 3.5 X 111 94351-160 Swift 142 9 1068 29 15 SCSI 3.5 X 111 94351-172 150 9 1068 36 15 SCSI 3.5 X 1" 94351-186S 163 7 1268 36 15 SCSI-2 3.5 X 111 94351-200 177 9 1068 36 15 SCSI 3.5 X 111 94351-200S 177 9 1068 36 15 SCSI-2 3.5 X 1" 94351-230 Swift 210 9 1272 36 15 SCSI 3.5 X 111 94351-230S Swift 210 9 1268 36 15 SCSI-2 3.5 X 111 94354-90 Swift 79 5 1072 29 15 IDE 3.5 X 111 10x536x29 94354-'\ 11 Swift 98 5 1072 36 15 IDE 3.5 X 111 10x1024x17 94354-126 Swift 111 7 1072 29 15 IDE 3.5 X 111 13x984x17 117 5 1272 36 15 IDE 3.5 X 111 14x961x17 94354-155 Swift 138 7 1072 36 15 IDE 3.5 X 111 16x993x17 94354-160 Swift 143 9 1072 29 15 IDE 3.5 X 1" 9x942x33 94354- "186 Swift 164 7 1272 36 15 IDE 3.5 X 1" 10x971x33 94354-200 Swift 177 9 1072 36 15 IDE 3.5 X 111 11x956x33 94354-230 Swift 211 9 1272 36 15 IDE 3.5 X 111 12x989x3 94355-55 Swift 46 5 1072 17 16 MFM 3.5 X 111 94355-1 00 Swift 83 9 1072 17 15 MFM 3.5 X 111 94355-150 Swift 128 9 1072 25 15 RLL 3.5 X 111 94354-133 Swift 94356-111 Swift 98 5 1072 36 15 ESDI 3.5 X 111 94356-155 Swift 138 7 1072 36 15 ESDI 3.5 X 111 94356-200 Swift 171 9 1072 36 15 ESDI 3.5 X 111 © esc 1996 Hard Drive Bible 127 Corporate Systems Center (408) 734·8787 MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR 94601 -12G/M 1037 15 1931 VAR 15 SCSI 5.25" FH 94601-76'7H 665 15 1356 64 12 SCSI-2 5.25" FH 94601-767M 676 15 1508 54 12 SCSI 5.25" FH 97155-36 30 5 733 17 28 MFM 8" 9720-1123 SABRE 964 19 1610 VAR 15 SMD 8" 9720-1230 SABRE 1236 15 1635 VAR 15 SMO/SCSI8" 9720-2270 SABRE 1948 19 2551 VAR 12 SMD 8" 9720-2500 SABRE 2145 19 2220 VAR 12 SMD 8" 9720-368 SABRE 368 10 1635 VAR 18 SMO/SCSI8" 9720-500 SABRE 500 10 1217 VAR 18 SMO/SCSI8" 9720-736 SABRE 741 15 1217 VAR 15 SMO/SCSI8" 9720-850 SABRE 851 15 1635 VAR 15 SMO/SCSI8" 97229-1150 990 19 1784 VAR 15 IPI-2 8" 97500-12G 1050 17 1884 VAR 15 IPI-2 5.25" FH 97500;.15G Elite 1285 17 1991 VAR 16 SCSI-2 5.25" FH BJ7D5A 177731608 29 5 670 17 28 MFM 5.25" FH BJ7D5A177731613 33 5 733 17 28 MFM 5.25" FH BJ7D5A177731614 23 4 670 17 28 MFM 5.25" FH 55 3 1050 35 28 ESDI 5.25" FH CMOS SETTINGS CENTURY DATA CAST 10203E CAST 10203S 55 3 1050 35 28 SCSI 5.25" FH CAST 10304E 75 4 1050 35 28 ESDI 5.25" FH CAST 10304S 75 4 1050 35 28 SCSI 5.25" FH CAST 10305E 94 5 1050 35 28 ESDI 5.25" FH CAST 10305S 94 5 1050 35 28 SCSI 5.25" FH CAST 14404E 114 4 1590 35 25 ESDI 5.25" FH CAST 14404S 114 4 1590 35 25 SCSI 5.25" FH CAST 14405E 140 5 1590 35 25 ESDI 5.25" FH CAST 14405S 140 5 1590 35 25 SCSI 5.25" FH CAST 14406E 170 6 1590 35 25 ESDI 5.25" FH CAST 14406S 170 6 1590 35 25 SCSI 5.25" FH CAST 24509E 258 9 1599 35 18 ESDI 5.25" FH CAST 24509S 258 9 1599 35 18 SCSI 5.25" FH CAST 24611E 315 11 1599 35 18 ESDI 5.25" FH CAST 24611S 315 11 1599 35 18 SCSI 5.25" FH CAST 24713E 372 13 1599 35 18 ESDI 5.25" FH CAST 24713S 372 13 1599 35 18 SCSI 5.25" FH 10 4 306 17 99 MFM 5.25" FH CMI CM 3206 128 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 734·8787 MODEL [NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE CM 3426 20 4 615 17 85 MFM CM 5018H 4 2 256 17 105 MFM CM 5206 5 2 306 17 99 MFM CM 5410 8 4 256 17 105 MFM CM 5412 10 4 306 17 99 MFM CM 5616 13 6 256 17 105 MFM CM 5619 15 6 306 17 105 MFM CN 5826 21 8 306 17 99 MFM CM 6213 11 2 640 17 105 MFM CM 6426 21 4 615 17 40 MFM CM 6426S 22 4 640 17 40 MFM CM 6640 33 6 640 17 40 MFM CM 7660 50 6 960 17 40 MFM CM 7880 67 8 960 17 40 MFM --- FORM FACTOR CMOS SETTINGS 5.25 11 FH 5.25 11 FH 11 5.25 FH 11 5.25 FH 5.25 11 FH 5.25 11 11 5.25 11 5.25 5.25 11 FH FH FH FH 11 5.25 FH 11 5.25 FH 5.25 11 FH 5.25 11 FH 5.25 11 FH CMS ENHANCEMENTS, INC. F320AT-CA 320 15 1224 36 15 ESDI F70ESDI-T 73 2 1224 36 30 ESDI H330E'1 330 7 1780 54 14 ESDI H340E'l 340 7 1780 54 14 ESDI PS Ex~ressl150 150 7 1224 36 17 ESDI 5.25 11 FH 11 5.25 FH 5.25 11 FH 11 5.25 FH 11 5.25 FH 11 5.25 FH 11 5.25 FH 11 5.25 FH 5.25 11 FH PS Express/:320 320 15 1224 36 15 ESDI 11 5.25 FH CG-906 5 2 306 17 85 MFM CG-912 11 4 306 17 65 MFM CG-925 21 4 612 17 65 MFM PT-912 11 2 612 17 40 MFM 5.25 11 11 5.25 11 5.25 5.25 11 PT-925 21 4 612 17 40 MFM 2040 44 4 820 26 35 MFM 2041 44 4 820 26 29 IDE 2082 86 6 820 34 29 SCSI 5.25 11 HH 5.25 11 HH 5.25 11 HH 788 26 29 SCSI 3.5 F115ESDI-T 114 7 915 35 30 ESDI F150AT-CA 150 9 969 34 17 IDE F150AT-WCA 150 7 1224 36 17 IDE F150EQ-WCA 150 7 1224 36 17 ESDI 9x986x33 9x986x33 COGITO FH FH FH FH 11 5.25 FH COMPORT CONNER PERIPHERALS, INCfP CP-340 © CSC 1996 42 4 X 111 Hard Drive Bible 129 Corporate Systems Center (408) 734·8787 CMOS SETTINGS MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR CP-342 40 4 805 26 29 IDE 3.5 X 1" 4x805x26 CP-344 43 4 788 26 29 IDE 3.5 X 1" 4x788x26 CP-2020 21 2 642 32 23 SCSI 3.5 X 1" CP-2024 KATO 21 2 653 32 40 IDE 2.5 HH 823 38 119 IDE 2.5 HH 2x823x38 IDE 2.5 HH 4x823x38 2x653x32 CP-2034 PANCHO 32 2 CP-2064 PANCHO 64 4 823 38 19 CP-2084 PANCHO 85 8 548 38 19 IDE 2.5 HH 8x548x38 CP-2304 215 8 1348 39 19 IDE 3.5 X 1" 12x989x35 CP-3000 43 5 976 17 27 IDE 3.5 X 1" 5x988x17 CP-3020 21 2 622 33 27 SCSI 3.5 X 1" CP-3022 21 2 622 33 27 IDE 3.5 X 1" 2x622x33 CP-3024 22 2 636 33 27 IDE 3.5 X 1" 2x636x33 42 2 1026 40 25 SCSI 3.5 X 1" CP-3044 43 2 1047 40 25 IDE 3.5 X 1" CP-3100 105 8 776 33 25 SCSI 3.5 X 1" CP-3102 104 8 776 33 25 IDE 3.5 X 1" 8x776x33 CP-3104 105 8 776 33 25 IDE 3.5 X 1" 8x776x33 CP-3111 112 8 832 33 25 IDE 3.5 X 1" 8x832x33 CP-3114 112 8 832 33 25 IDE 3.5 X 1" 8x832x33 CP-3180 84 6 832 33 25 SCSI 3.5 X 1" CP-3184 84 6 832 33 25 IDE 3.5 X 1" CP-3200F 213 8 1366 38 19/16 SCSI 3.5 X 1" CP-3204F 213 16 683 38 19/16 IDE 3.5 X 1" 6x683x33 CP-3209F 213 4 1366 38 16 MCA 3.5 X 1" 6x683x38 CP-3304 340 8 1806 46 16 IDE 3.5 X 1" 16x659x63 CP-3360 360 8 1806 49 12 SCSI-2 3.5 X 1" CP-3364 360 8 1806 6349 12 IDE 3.5 X 1" CP-3500 510 12 1695 49 12 SCSI 3.5 X 1" CP-3504 509 12 1695 49 12 IDE 3.5 X 1" CP-3540 540 12 1806 49 12 SCSI-2 3.5 X 1" CP-3544 540 12 1806 49 12 IDE 3.5 X 1" CP-4024 STUBBY 22 2 627 34 29 IDE 3.5 X 1" CP-4044 STUBBY 43 2 1104 38 29 IDE 3.5 X 1" CP-30060 60 2 1524 39 19 SCSI 3.5 X 1" CP-30064 61 2 1522 39 - IDE 3.5 X 1" 4x762x39 CP-3544 540 12 1806 49 12 IDE 3.5 X 1" 16x987x38 CP-3554 544 16 1054 63 12 IDE 3.5 X 1" CMOS CP-4024 STUBBY 22 2 627 34 29 IDE 3.5 X 1" 2x627x34 CP-4044 STUBBY 43 2 1104 38 50 IDE 3.5 X 1" 7x699x17 CP-30060 60 2 1524 39 19 SCSI 3.5 X 1" CP-30064 61 2 1522 39 14 IDE 3.5 X 1" CP-3040 130 Hard Drive Bible 5x988x17 6x832x33 11x702x63 16x987x63 16x987x38 7x699x17 4x762x39 © CSC 1996 Corporate Systems Center (408) 734·878' IMODEL I!!!!MBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE CP-30080E 85 2 1806 47 17 IDE/SCSI 3.5 X 1" CP-30080 84 4 1053 39 17 SCSI 3.5 X 1" 8x529x39 CP-30084 84 4 1058 39 19 IDE 3.5 X 1" 8x529x39 CP-30084E 85 4 903 46 19 IDE 3.5 X 1" 8x529x39 120 4 1522 39 19 SCSI 3.5 X 1" CP-30104H Allegh. 120 4 1522 39 19 IDE 3.5 X 1" 8x762x39 CP-30104 HOPI 120 4 1522 39 19 IDE 3.5 X 1" 8x762x39 CP-30109 HOPI 120 4 1522 39 19 MCA 3.5 X 1" CP-30170E 170 4 1806 46 17 IDE 3.5 X 1" CP-30200 212 4 2119 49 12 SCSI-2 3.5 X 1" CP-30204 213 4 21'19 49 12 IDE 3.5 X 1" 16x683x38 CP-30254 251 4 1984 62 12 IDE 3.5 X 1" 4x990x33 CP-30344 343 4 1121 60 13 IDE 3.5 X 1" 11x966x63 CP-30540 545 6 1984 62 10 FSCSI-2 3.5 X 1" CP-31370 1371.80 14 2694 63 10 FSCSI-2 3.5 X 1" CP-30100 HOPI FORM FACTOR CMOS SETTINGS 11x941x33 CORE INTERNATIONAL AT 30 31 5 733 17 26 MFM 5.25" FH AT30R 48 5 733 26 26 RLL 5.25" FH AT 32 31 5 733 17 21 MFM 5.25" HH AT32R 48 5 733 26 21 RLL 5.25" HH AT 40 40 5 924 17 26 MFM 5.25" FH AT40R 61 5 924 26 26 RLL 5.25" FH AT 63 42 5 988 17 26 MFM 5.25" FH AT63R 65 5 988 26 26 RLL 5.25" FH AT 72 72 9 924 17 26 MFM 5.25" FH AT72R 107 9 924 26 26 RLL 5.25" FH AT 150 150 8 1024 36 18 ESDI 5.25" FH HC 40 40 4 564 35 10 RLL 5.25" FH HC 90 91 5 969 35 16 RLL 5.25" HH HC 150 156 9 969 35 16 RLL 5.25" FH HC 175 177 9 1072 35 16 ESDI 5.25" FH HC 260 260 12 1212 35 25 RLL 5.25" FH HC 310 311 12 1582 35 16 RLL 5.25" FH HC 315 340 8 1447 57 16 ESDI 5.25" FH HC 380 383 15 1412 35 16 ESDI 5.25" FH HC 650 658 15 1661 53 16 ESDI 5.25" FH HC 650S 663 14 1661 56 18 SCSI 5.25" FH HC 655 680 16 1447 57 16 ESDI 5.25" FH HC 1000S 1200 16 1918 64 18 SCSI 5.25" FH 733 17 21 MFM 5.25" HH OPTIMA 30 © CSC 1996 31 5 Hard Drive Bible 13' Corporate Systems Center (408) 734·8787 MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR OPTIMA 30R 48 5 733 26 21 RLL 5.25" HH OPTIMA 40 41 5 963 17 26 MFM 5.25" HH OPTIMA 40R 64 5 963 26 26 RLL 5.25" HH OPTIMA '70 72 9 918 17 26 MFM 5.25" FH 5.25" FH OPTIMA '70R 109 9 918 26 26 RLL CMOS SETTINGS CORPORATE SYSTEMS CENTER GO 2024 21 2 653 32 23 10E 2.5" HH 4x615x17 GO 2044 40 4 552 38 19 IDE 2.5" HH 5x980x17 GO 2061 60 4 823 38 19 10E 2.5" HH 4x823x38 GO 2064 60 4 823 38 19 IDE 2.5" HH 4x823x38 GO 2081 85 4 1097 38 19 10E 2.5" HH 10x976x17 GO 2084 85 4 1097 38 19 10E 2.5" HH 10x976x17 GO 2088 121 4 1097 38 19 10E 2.5" HH 10x976x17 GO 2121 120 4 1123 53 17 10E 2.5" HH 14x992x17 GO 2124 120 4 1123 53 19 IDE 2.5" HH 14x99x17 GO 2254 252 6 1339 47 12 IDE 2.5" HH 16x489x63 GO 30001A 42 2 1045 40 19 IDE 3.5 X 1" 5x980x17 GO 30080E 80 4 1053 39 15 SCSI 3.5 X 1" GO 30084E 85 4 1053 39 19 IDE 3.5 X 1" 8x526x39 GO 30085E 80 2 1806 46 19 IDE 3.5 X 1" 4x903x46 GO 30087 80 2 1806 46 19 IDE 3.5 X 1" 4x903x46 GO 30100 121 4 1522 39 19 SCSI-2 3.5 X 1" GO 301000 121 4 1524 39 19 IDE 3.5 X 1" 8x762x39 GO 30174E 170 4 1806 46 15 IDE 3.5 X 1" 8x903x46 63 19 IDE 3.5 X 1" 8x904x46 GO 30175E 170 2 2116 GO 30200 212 4 2119 49 12 SCSI-2 3.5 X 1" GO 30204 212 4 2119 49 12 IDE 3.5 X 1" 12x989x35 GO 30214 213 4 2119 49 14 IDE 3.5 X 1" 16x685x38 GO 30254 251 4 1895 62 15 IDE 3.5 X 1" 10x895x55 GO 30270 270 16 524 63 10 SGSI-2 3.5 X 1" GO 30344 330 4 2116 63 12 IDE 3.5 X 1" GO 3040A 42 2 1026 40 25 SCSI 3.5 X 1" GO 3044 42 2 1047 40 25 IDE 3.5 X 1" 5x988x17 GO 3045 42 2 1047 40 25 IDE 3.5 X 1" 5x977x17 GO 30540 545 6 2243 60 10 SCSI-2 3.5 X 1" GO 30544 GO 30544 540 6 2249 59 12 IDE 3.5 X 1" 540 6 2242 47 10 SCSI-2 3.5 X 1" GO 31050 1037 8 2756 47 10 SCSI-2 3.5 X 1" GO 3114 112 8 832 33 15 10E 3.5 X 1" GO 31370 1300 14 2387 37 10 SCSI-2 3.5 X 1" 132 Hard Drive Bible 16x904x46 16x1023x63 8x832x33 @ CSC 1996 Corporate Systems Center (408) 734·878' /MODEL ~MMR FORMATTED NO. OF NO. OF SECTORS AVERAGE INTERFACE FORM CMOS ________C._~p._~_a_T_Y___ m_~_D_S____ C~_lI_~_m_s__p_m_m_A_a___'_N_Ms___________ M_C~_~_____S_En_m_G_S______~ GO 32000 2"12 8 1366 38 15 SCSI 3.5 X 1" GO 3200F 2"12 8 1366 38 15 SCSI 3.5 X 1" GO 3300 340 8 1807 46 12 SCSI-2 3.5 X 1" GO 3301 85 8 1806 46 12 IDE 3.5 X 1" GO 3500 510 12 1695 49 12 SCSI-2 3.5 X 1" GO 3504 5'10 12 1806 46 12 IDE 3.5 X 1" 16x987x63 GO 3544 524 6 1053 63 12 IDE 3.5 X 1" 16x1023x63 GO 5500 510 16 1441 62 12 IDE 3.5 X 1" PI - 16E 1340 19 1772 77 15 ESDI 5.25" FH McHuge 334 20 1020 36 18 SCSI EXT McHuge II 641 15 1224 48 16 SCSI EXT 44 5 1024 17 65 MFM 5.25" FH TM-853 44 8 640 17 65 MFM 5.25" FH DTM-885 71 8 1024 17 36 MFM 5.25" FH - - IDE 2.5" 4H FSCSI-2 2.5" 4H - 9.5 FSCSI-2 3.5" 3H 16x659x63 DATA TECH MEMORIES DTM-553 DIGITAL EQUIPMENT CORPORATION DSP2022A 220 5 DSP2022S 220 5 DSP3053L 535 4 - DSP3085 852 14 - - 9 FSCSI-2 3.5 X 1" DSP3105 1050 14 - 9 FSCSI-2 3.5 X 1" DSP3107L 1070 8 - 9.5 FSCSI-2 3.53H DSP3133L 1337 10 9.5 FSCSI-2 3.53H DSP3160 1600 16 - 9.7 FSCSI-2 3.5 X 1" DSP3210 2148 16 - 9.5 FSCSI-2 3.5 X 1" DSP5200 2000 21 12 FSCSI-2 5.25" FH DSP5300 3000 21 FSCSI-2 5.25" FH 3572 25 - 12 DSP5350 - - 12 FSCSI-2 5.25" FH DSP5400 4000 26 - - 12 FSCSI-2 5.25" FH DSP34300 4300 20 - - 9 FSCSI-2 3.5 VP3107 1075 5 FSCSI-2 3.5" 3H 2150 10 - 9 VP3215 - 9 FSCSI-2 3.5" 3H RHD-20 21 2 615 34 23 IDE 3.5 X 1" RHD-60 63 2 1024 60 22 IDE 3.5 X 1" 153 17 85 MFM 5.25" FH X 1" DISC TEC DISCTRON tALSO SEE OTARI) 0-503 3 2 --" © CSC 1996 Hard Drive Bible 13~ Corporate Systems Center (408) 734·8787 FORM FAaOR CMOS SETTINGS MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SEaORS PER TRACK AVERAGE IN MS INTERFACE 0-504 4 2 215 17 85 MFM 0-506 5 4 153 17 85 MFM 0-507 5 2 306 17 85 MFM 0-509 8 4 215 17 85 MFM 0-512 11 8 153 17 85 MFM 0-513 11 6 215 17 85 MFM 0-514 11 4 306 17 85 MFM 0-518 15 8 215 17 85 MFM 0-519 16 6 306 17 85 MFM 5.25 11 FH 5.25 11 FH 5.25 11 FH 0-526 21 8 306 17 85 MFM 5.25 11 FH 11 2 612 17 85 MFM 5.25 11 FH HF12 10 2 301 78 65 SCSI HF24 20 2 506 78 60 SCSI 5.25 11 HH 5.25 11 HH EC-50 50 1 1720 60 40 10E 3.5 X 111 2x860x60 EC-100 100 2 1720 60 40 10E 3.5 X 111 2x1005x17 EC3-100 100 1 2300 85 20 10E 3.5 X 111 2x957x17 EC3-200 200 2 2300 85 20 10E 3.5 X 1" 2x986x33 OISCACHE 10 10 4 320 17 65 MFM 5.25" FH OISCACHE 20 20 8 320 17 65 MFM 5.25" FH EMS1760 663 - - 18 ESOI 5.25 11 ER2E/760 663 - 17 ESOI 5.25" ES36/760-1 663 - - - - 17 ESOI 5.25" HO 850 11 4 306 17 99 MFM 5.25" HH HO 860 21 4 612 17 99 MFM 5.25" HH 42 4 1040 27 25 10E 3.5 X 1" 5.25 11 FH 5.25 11 FH 5.25 11 FH 5.25 11 FH 5.25 11 FH 5.25 11 FH DMA 306 DTe EeOL.2 ELeOH EMULEX EPSON ESPERT EP-340A 134 Hard Drive Bible 5x919x17 © CSC 1996 Corporate Systems Center (408) 734·8787 /MODEL t~MBER FORMATTED ___ CAPACITY NO. OF HEADS NO. OF CYLINDERS SEGORS PER TRACK AVERAGE IN MS INTERFACE FORM FAGOR 17 65 MFM 3.5 X 1" 65 MFM 3.5 X 1" CMOS SETTINGS FUJI FK301-13 10 4 306 FK302-13 10 2 612 FK302-26 21 4 612 17 65 MFM 3.5 X 1" FK302-39 32 6 612 17 65 MFM 3.5 X 1" FK303-52 40 8 615 17 65 MFM 3.5 X 1" FK305-26 2'1 4 615 17 65 MFM 3.5 X 1" FK305-39 32 6 615 17 65 MFM 3.5 X 1" FK305-39R 32 4 615 26 65 RLL 3.5 X 1" FK305-58R 49 6 615 26 65 RLL 3.50 HH FK308S-39Ft 31 4 615 26 65 SCSI 3.50 HH FK308S-58Ft 45 6 615 26 65 SCSI 3.50 HH FK309-26 20 4 615 17 65 MFM 3.50 HH FK309-39 32 6 615 17 65 MFM 3.50 HH FK309-39R 30 4 615 26 65 RLL 3.50 HH FK309S-50Ft 4'1 4 615 26 47 SCSI 3.50 HH 17 FUJITSU AJVlERICA, INC. M 22250/02 2'1 4 615 32 40/35 MFM 3.5 X 1" M 22250R 32 4 615 26 35 RLL 3.5 X 1" M 22260/02 30 6 615 32 40/35 MFM 3.5 X 1" M 22250R 49 6 615 26 35 RLL 3.5 X 1" M 22270/02 40 8 615 32 40/35 MFM 3.5 X 1" M 22270/02 65 8 615 26 35 RLL 3.5 X 1" M 2230AS 5 2 320 17 65 MFM 5.25" FH M 2230AT 5 2 320 17 65 MFM 5.25" FH M 2231 5 2 306 17 80 MFM 5.25" FH M 2233AS 11 4 320 17 80 MFM 5.25" FH M 2233AT 1'1 4 320 17 95 MFM 5.25" HH M 2234AS 16 6 320 17 80 MFM 5.25" FH M 2235AS 22 8 320 17 80 MFM 5.25" FH M 2241 ASIAS2 25 4 754 32 33/30 MFM 5.25" FH M 2242ASIAS2 43 7 754 17 33/30 MFM 5.25" FH M 2243ASIAS2 68 11 754 17 33/30 MFM 5.25" FH M 2243R 110 7 1186 26 25 RLL 5.25" FH M 2243T 68 7 1186 17 25 MFM 5.25" HH M 2245SA 120 7 823 35 25 SCSI 5.25" HH M 2246E 172 10 823 35 25 ESOI 5.25" FH M 2246SA 148 10 823 35 25 SCSI 5.25" FH M 2247E 143 7 1243 64 18 ESOI 5.25" FH © CSC 1996 Hard Drive Bible 13! Corporate Systems Center (408) 734-8787 MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR M 2247S 138 7 1243 65 18 SCSI 5.25" FH M 2247SA 149 7 1243 36 18 SCSI 5.25" FH M 2247SB 160 7 1243 19 18 SCSI 5.25" FH M 2248E 224 11 1243 64 18 ESDI 5.25" FH M 2248S 221 11 1243 65 18 SCSI 5.25" FH M 2248SA 238 11 1243 36 18 SCSI 5.25" FH M 22488B 252 11 1243 19 18 SCSI 5.25" FH M 2249E 305 15 1243 64 18 ESDI 5.25" FH M 22498 303 15 1243 65 18 SCSI 5.25" FH M 2249SA 324 15 1243 36 18 SCSI 5.25" FH M 2249SB 343 15 1243 19 18 SCSI 5.25" FH M 2261E 326 8 1658 53 16 ESDI 5.25" FH M 2262E 448 11 1658 48 16 ESDI 5.25" FH M 2614T 180 8 1334 33 20 IDE 3.5 X 1" M 26/22SA 330 8 1435 56 12 SCSI 3.5 X 1" M 2622T 330 8 1435 56 12 IDE 3.5 X 1" M 2623SA 425 10 1435 56 12 SCSI 3.5 X 1" M 2623T 425 10 1435 56 12 IDE 3.5 X 1" M 2624SA 520 12 1435 56 12 SCSI 3.5 X 1" M 2624T 520 12 1435 56 12 IDE 3.5 X 1" M 2635FA 425 9 1435 64 12 SCSI-1 &2 3.5 X 1" M 2651S 1313 16 1944 64 11 SCSI-2 5.25" FH M 2652S 1752 20 1944 84 11 SCSI-2 5.25" FH M 2652P 1586 20 1893 84 11 IPI-2 5.25" FH M 2653 1400 15 2078 88 12 SCSI 5.25" FH M 2654 2100 21 2179 88 12 SCSI 5.25" FH M 2671P 2640 15 2671 88 12 IPI-2 5 x8.5 x15" CMOS SETTINGS HEWLETT·PACKARD HP-97500 20 - - - - SCSI 3.5x 1" HP-97530E 136 4 - 18 SCSI 5.25" FH HP-97530S 204 6 - - 18 SCSI 5.25" FH HP-97532E 103 - - - 17 ESDI 5.25" FH HP-97500 20 4 615 17 28 SCSI 3.5 X 1" HP-97530E 136 4 1229 36 18 ESDI 5.25" FH HP-97530S 204 6 1643 64 18 SCSI 5.25" FH HP-97532E 103 4 1643 64 17 ESDI 5.25" FH HP-97533E 155 6 1643 64 17 ESDI 5.25" FH HP-97536E 311 12 1643 64 17 ESDI 5.25" FH HP-97544E 340 8 1457 57 17 ESDI 5.25" FH HP-97544S/O 331 8 1447 56 17 SCSI 5.25" FH 136 Hard Drive Bible © CSC 1996 Corporale Systems Center (408) 734-878' MODEL INUMBER FORMATTED ___ CAPACITY HP-97544T/P 331 NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR 8 1447 56 17 SCSI-2 5.25" FH ESDI 5.25" FH CMOS SETTINGS HP-97548E 680 16 1457 57 17 HP-97548S/F 663 16 1447 56 17 SCSI 5.25" FH HP-97548T/P 663 16 1447 56 17 SCSI-2 5.25" FH HP-97549T/P 1000 16 1911 64 18 SCSI-2 5.25" FH HP-97556E 681 11 1680 72 14 ESDI 5.25" FH HO-97556 677 11 1670 72 13.5 SCSI-2 5.25" FH HP-97556T/P 673 11 1670 72 14 SCSI-2 5.25" FH HP-97558E 1084 1962 72 14 ESDI 5.25" FH HP-97558 1069 15 1,,)c· 1935 72 13.5 SCSI-2 5.25" FH HP-97558T/P 1075 15 1952 72 14 SCSI-2 5.25" FH HP-97560 1355 19 1935 72 13.5 SCSI-2 5.25" FH HP-97560E 1374 19 1962 72 14 ESDI 5.25" FH HP-97560T/P 1363 19 1952 72 14 SCSI-2 5.25" FH HP-C2233 234 5 1546 72 12.6 IDE/SCSI 3.5 X 1" HP-C2233S 238 5 1511 49 13 SCSI-2 3.5 X 1" HP-C2234 328 7 1546 61 12.6 IDE 3.5 X 1" HP-C2234S 334 7 1511 61 13 SCSI-2 3.5 X 1" HP-C2235 422 9 1546 61 12.6 IDE/SCSI 3.5 X 1" HP-C2235S 429 9 1511 73 13 SCSI-2 3.5 HP-C3007 1370 13 2255 73 11.5 SCSI-2 5.25" FH HP-C3009 1792 17 2255 73 11.5 SCSI-2 5.25" FH HP-C3010 2003 19 2255 73 11.5 SCSI-2 5.25" FH 5.25" FH HP-C3010 HP-D1660A HP-D1661A X 13x1006x63 1" 19 1100 73 9 SCSI-2 333 8 1457 57 16 ESDI 5.25" FH 667 16 1457 57 16 ESDI 5.25" FH 1027 10x1016x63 HITACHI AJVlERICA OK 301-1 10 4 306 17 85 MFM 3.5 X 1" OK 301-2 15 6 306 17 85 MFM 3.5 X 1" OK 312C-25 209 10 1076 38 16 SCSI 3.5 X 1" OK 312C-25 251 12 1076 38 16 SCSI 3.5 X 1" OK 314C-41 419 14 1076 38 17 SCSI 3.5 X 1" DK315C-11 1100 15 1457 63 11.8 FSCSI-2 3.5 X 1" OK 315C-14 1400 15 1457 63 11.8 FSCSI-2 3.5 X 1" OK 502-2 2'1 4 615 17 85 MFM 5.25" HH DK511-5 30 5 699 17 30 MFM 5.25" FH DK511-5 42 7 699 17 30 MFM 5.25" FH 17 23 MFM 5.25" FH DK511-8 67 10 823 OK 512-8 67 5 823 34 23 ESDI 5.25" FH OK 512C-8 6-' 5 823 34 23 SCSI 5.25" FH © CSC 1996 Hard Drive Bible 13J Corporate Systems Center (408) 734·8787 CMOS SETTINGS MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SEaORS PER TRACK AVERAGE IN MS INTERFACE FORM FAaOR DK 512-12 94 7 823 34 23 ESDI 5.2511 FH DK 512C-12 94 7 823 34 23 SCSI 5.2511 FH DK 512-17 134 10 823 34 23 ESDI 5.2511 FH DK 512C-17 134 10 819 34 23 SCSI 5.2511 FH DK 514-38 330 14 903 51 16 ESDI 5.2511 FH DK 514C-38 321 14 903 51 16 SCSI 5.2511 FH DK 514S-38 330 14 903 51 14 SMD 5.2511 FH DK515-12 1229 15 1224 69 14 ESDI 5.2511 FH DK 515-78 673 14 1361 69 16 ESDI 5.2511 FH DK 515C-78 370.5 14 1261 69 16 ESDI 5.2511 FH DK 515C-78 670.5 14 1261 69 16 ESDI 5.2511 FH DK516-12 1230 15 1778 77 16 ESDI 5.2511 FH DK516-15 1320 15 2235 77 14 ESDI 5.2511 FH DK 516C-16 1500 15 2172 81 14 SCSI-2 5.2511 FH DK 517C 2900 21 2381 81 12.8 FSCSI-2 5.2511 FH DK 517C-26 2000 14 2381 81 12 SCSI-2 5.2511 FH DK 517C-37 2000 21 2381 81 12 SCSI-2 5.2511 FH DK 521-5 42 6 823 17 25 MFM 5.2511 HH DK 522-10 103 6 823 36 25 ESDI 5.2511 HH DK 522C-·10 88 6 819 35 25 SCSI 5.2511 HH HC 8085 71 8 1024 17 25 MFM 5.2511 FH HC 8128 109 8 1024 26 25 MFM 5.2511 FH HC 8170E 150 8 1024 36 25 ESDI 5.2511 FH HYOSUNG IBM CORPORATION 20MB{2} 21 4 615 17 40 MFM 5.2511 FH 20MB{13) 21 8 306 17 40 MFM 5.2511 FH 30MB(22) 31 5 733 17 40 MFM 5.2511 FH 0660-371 320 14 949 48 12 SCSI-2 3.5 X 111 0661-467 400 14 1199 48 11 SCSI-2 3.5 X 111 0663-H11/L 11 868 13 2051 66 10 SCSI 3.5 X 111 0663-H12/L 12 1004 15 2051 66 10 SCSI 3.5 X 111 0671E 319 15 1224 34 20 ESDI 5.2511 HH 0671S 319 15 1224 34 20 SCSI 5.2511 HH 0681 476 11 1458 58 13 SCSI-2 5.2511 HH WDS-L40 41 2 1038 39 17 SCSI-2 3.5 X 111 WDA-L42 42 2 1067 39 17 IDE 3.5 X 111 WDS-L42 42 2 1066 39 17 SCSI 3.5 X 111 WS-240 43 2 1120 38 19 PS/2 2.511 138 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 734·8787 MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS WbA-240 43 2 1122 38 19 WDS-240 43 2 1120 38 19 WD-380 80 4 1021 39 16 PS/2 3.5 X 1" WDA-380 80 4 1021 39 16 IDE 3.5 X 1" WDS-380 80 4 1021 39 16 SCSI-2 3.5 X 1" WD-387 61 4 928 32 23 PS/2 3.5 X 1" WD-3100 105 2 1990 44 12 SCSI-2 3.5 X 1" WD-3158 120 8 920 32 23 PS/2 3.5 X 1" WD-3160 160 8 1021 39 16 PS/2 3.5 X 1" WDA-3160 160 8 1021 39 16 IDE 3.5 X 1" WDS-3160 160 8 1021 39 16 SCSI-2 3.5 X 1" WDS-2200 210 4 1990 44 12 SCSI 3.5 X 1" 5006 5 2 306 17 85 MFM 5.25" FH 5007 5 2 312 17 85 MFM 5.25" FH 5012 10 4 306 17 85 MFM 5.25" FH 5018 15 6 306 17 85 MFM 5.25" FH 5021H 15 4 306 17 85 MFM 5.25" FH 7720 21 4 310 17 85 MFM 8" 7740 43 8 315 17 85 MFM 8" 64 3 - 17 18 IDE - 150 2 1380 36 18 SCSI-2 Remov 5.25" 100 5 2 226 17 110 MFM 5.25" HH 105 7 4 306 17 110 MFM 5.25" HH 110 14 8 306 17 130 MFM 5.25" HH 120 20 4 615 17 100 MFM 5.25" HH 1000 5 2 226 17 110 Comm. 5.25" HH 1005 7 4 306 17 110 Comm. 5.25" HH 1010 14 8 306 - 130 Comm. 5.25" HH --- SEGORS PER TRACK AVERAGE IN MS INTERFACE FORM FAGOR CMOS SETTINGS IDE 2.5" 14x10214x33 SCSI 2.5" 9x1021x17 8x1021x39 IMI - INTERGRAL PERIPHERALS 1862 IOMEGA MultiDisk 1501 JeT lVC COMPANIES OF AMERICA JD-E2042M 42 2 973 43 16 IDE 2.5" 4H JD-E2085M 85 4 973 43 16 IDE 2.5" 4H JD-E2825P(A.) 21 2 581 36 25 IDE 3.5" 4H © CSC 1996 Hard Drive Bible 139 Corporate Systems; Center (408) 734·8787 MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR JD-E2825P(S} 21 2 581 36 25 SCSI 3.5"4H JD-E282SP(X} 21 2 581 36 25 IDE 3.5" 4H JD-E2850P(A} 42 3 791 35 25 IDE 3.5" 4H JD-E2850P(S} 42 3 791 35 25 SCSI 3.5" 4H JD-E2850P(X} 42 3 791 35 25 XT-IDE 3.5" 4H JD-E3824TA 21 2 436 48 28 - 3.5" 3H JD-E3848HA 42 4 436 48 29 - 3.5" 3H JD-E3848P{A} 42 2 862 48 25 IDE 3.5" 4H JD-E3848P(S} 42 2 862 48 25 SCSI 3.5" 4H JD-E3848P(X} 42 2 862 48 25 XT-IDE 3.5" 4H JD-E3896P(A} 84 4 862 48 25 IDE 3.5"4H JD-E3896P(S} 84 4 862 48 25 SCSI 3.5"4H JD-E3896P(X} 84 4 862 48 25 XT-IDE 3.5" 4H 3.5" 3H JD-E3896V(A} 84 4 862 48 25 IDE JD-E3896V(S} 84 4 862 48 25 SCSI 3.5" 3H JD-E3896V(X} 84 4 862 48 25 XT-IDE 3.5" 3H JD-F2042M 42 2 973 43 16 IDE 2.5" 4H JD3842HA 21 2 436 48 28 3.5" 3H JD3848HA 43 4 436 48 29 - KALOK CMOS SETTINGS 3.5" 3H CORPORA nON KL 320 Octagon I 21 4 615 17 48 MFM 3.5 x 1" KL 330 Octagon I 32 4 615 26 40 RLL 3.5 x 1" KL 341 Octagon I 40 4 644 26 25 SCSI 3.5 x 1" KL 343 Octagon I 42 4 676 31 25 IDE 3.5 x 1" KL 3100 Octagon II 105 6 820 35 19 IDE 3.5 x 1" KL 3120 Octagon 11120 6 820 40 19 IDE 3.5 x 1" P5-125 125 2 2048 80 17 IDE 3.50 x .5" P5-250 251 4 2048 80 17 IDE 3.50 x .5" KYOCERA ELECTRONICS, INC. 21 4 615 17 65/62 MFM 3.5 x 1" KC 30AlS 32 4 615 26 65/62 RLL 3.5 x 1" KC 40GA 41 2 1075 26 28 IDE 3.5 x 1" KC 80C 87 8 787 28 28 SCSI 3.5 x 1" LAN-64 71 8 1024 17 MFM 5.25" FH LAN-115 119 15 918 17 MFM 5.25" FH LAN-140 142 8 1024 34 - ESDI 5.25" FH LAN-180 180 8 1024 26 - RLL 5.25" FH KC 20AlS LANSTOR 140 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 734·8787 FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS 3522 10 4 LT 10 10 2 LT 20 20 LT 200 IMODEL L~MBER SECTORS PER TRACK AVERAGE IN MS 306 17 65 MFM 3.5 X 1" 615 17 65 MFM 3.5 X 1" 4 615 17 65 MFM 3.5 X 111 20 4 614 17 65 MFM 3.5 X 1" LT 300 32 4 614 26 65 RLL 3.5 X 1" LT 2000 20 4 614 17 65 MFM 3.5 X 1" TITAN 20 21 4 615 17 65 MFM 3.5 X 1" TITAN 30 33 4 615 26 65 RLL 3.5 X 111 TITAN 3532 32 4 615 26 65 RLL 3.5 X 1" --- INTERFACE FORM FACTOR CMOS SETTINGS LAPINE MAXTOR (ORPORATION 2585 85 4 1092 36 15 IDE 2.5" HH 10x976x17 25128A 128.2 4 1092 48 15 IDE 2.5" HH 15x980x17 25252A, S 251 6 1320 63 12 IDE/SCSI 17 mm high 15x990x33 7080A,S 80 4 1170 36 17 IDE/SCSI 1" high 9x1021x17 7120A,S 120 4 1516 42 15 IDE/SCSI 1" high 14x984x17 7213A,S 213 4 1690 48 15 IDE/SCSI 1" high 13x969x33 15x962x33 7245A,S 244 4 1881 48 15 IDE/SCSI 111 high LXT-50S 48 4 733 32 27 SCSI 3.5 X 1" LXT-100S 96 8 733 32 27 SCSI 3.5 X 1" LXT-200A 207 7 1320 45 15 IDE 3.5 X 1" lXT-200S 191 7 1320 33 15 SCSI 3.5 X 1" LXT-213A 213 7 1320 55 15 IDE 3.5 X 1" LXT-213S 200 7 1320 55 15 SCSI 3.5 X 1" LXT-340A 320 7 1560 47 13 IDE 3.5 X 1" LXT-340S 320 7 1560 47 15 SCSI 3.5 X 1" LXT-4/37A 437 9 1560 63 13 IDE 3.5 X 1" LXT-437S 437 9 1560 63 13 SCSI 3.5 X 1" LXT-535A 535 11 1560 63 12 IDE 3.5 X 1" LXT-535S 535 11 1560 63 12 SCSI 3.5 X 1" PO-12S Panther 1224 15 1224 63 13 SCSI-2 5.25" FH P1-08E Panther 696 9 1778 72 12 ESDI 5.25" FH P1-08S Pantller 696 9 1778 72 12 SCSI 5.25" FH P1-12E Panther 1051 15 1778 72 13 ESDI 5.25" FH P1-12S Panther 1005 19 1216 72 10 SCSI 5.25" FH P1-13E Pantller 1160 15 1778 72 13 ESDI P1-16E Panther 1331 19 1778 72 13 ESDI 5.25" FH 5.25 11 FH 72 13 ESDI 5.25" FH 13 SCSI-2 5.25" FH P1-17E Panther 1470 19 1778 P1-17S Pantller 1759 19 1778 © esc 1996 85 12x1020x33 13x969x33 10x992x63 14x967x63 Hard Drive Bible 141 Corporate Systems Center (408) 734·8787 MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR CMOS SETTINGS MXT 540SUAL 540 7 2367 41 7.5/8.5 IDE 3.5 X 1" 16x1024x63 MXT 1240S 1.24GB 15 2367 41 8.5/9 SCSI-2 3.5" RXT-800HS 786 1 2410 88 108 SCSI 5.25" FH TAHITI {M/O} 650 1 2870 104 35 SCSI 5.25" FH XT 1050 38 5 902 17 30 MFM 5.25" FH XT 1065 52 7 918 17 30 MFM 5.25" FH XT 1085 69 8 1024 17 27 MFM 5.25" FH XT 1105 82 11 918 17 30 MFM 5.25" FH XT 1120R 104 8 1024 26 27 RLL 5.25" FH XT 1140 116 15 918 17 26 MFM 5.25" FH XT 1140E 140 15 1141 17 28 ESDI 5.25" FH XT 1240R 196 15 1024 26 27 RLL 5.25" FH XT 2085 72 7 1224 17 30 MFM 5.25" FH XT 2140 113 11 1224 17 30 MFM 5.25" FH XT 2190 159 15 1224 17 28 MFM 5.25" FH XT 3170 129 9 1224 26 30 SCSI 5.25" FH XT 3280 216 15 1224 26 30 SCSI 5.25" FH XT 3380 277 15 1224 26 27 SCSI 5.25" FH XT 4170E 157 7 1224 35 14 ESDI 5.25" FH XT 4170S 157 7 1224 36 14 SCSI 5.25" FH XT 4175E 149 7 1224 34 27 ESDI 5.25" FH XT4179E 158 7 1224 36 14 ESDI 5.25" FH XT 4230E 203 9 1224 35 15 ESDI 5.25" FH XT 4280E 1224 34 27 ESDI 5.25" FH 234 11 XT 4280S 241 11 1224 36 27 SCSI 5.25" FH XT 4380E 338 15 1224 35 16 ESDI 5.25" FH XT 4380S 337 15 1224 36 16 SCSI 5.25" FH XT 8380E 360 8 1632 54 14 ESDI 5.25" FH XT 8380EH 361 8 1632 54 13.5 ESDI 5.25" FH XT 8380S 360 8 1632 54 14 SCSI 5.25" FH XT 8380SH 361 8 1632 54 13.5 SCSI 5.25" FH XT 8610E 541 12 1632 54 16 ESDI 5.25" FH XT 8702S 616 15 1490 54 16 SCSI 5.25" FH XT 8760E 676 15 1632 54 16 ESDI 5.25" FH XT 8760EH 677 15 1632 54 13.5 ESDI 5.25" FH XT 8760SH 670 15 1632 54 14.5 SCSI 5.25" FH XT 8800E 694 15 1274 71 16 ESDI 5.25" FH XT 81000E 889 15 1632 54 16 ESDI 5.25" FH 36 17 IDE 3.5 x 1" MAXTOR COLORADO (also see MiniscribeJ 7040A Cheyene 142 Hard Drive Bible 42 2 1170 5x977x17 © csc 1996 Corporate Systems Center (408) 734·8787 MODEL [NUMBER 7040S Che~ene 7060A Che~ene 7060S Che~ene 7080A Che~,ene 7080S Che~,ene 7120A Che~,ene 7120S Che~ene 8051A FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR CMOS SETTINGS 40 65 65 8"1 65 65 130 43 2 2 2 4 4 4 4 4 1155 1516 1516 1170 1155 1516 1516 745 36 42 42 36 36 42 42 28 17 15 15 17 15 15 15 28 SCSI IDE SCSI IDE IDE IDE SCSI IDE 3.5 X 3.5 X 3.5 X 3.5 X 3.5 X 3.5 X 3.5 X 3.5 X 1" 1" 1" 1" 1" 1" 1" 1" 42 84 105 120 170 2'10 425 3 6 6 5 7 7 9 834 834 1019 1123 1123 1156 1512 33 33 33 33 33 33 63 19 19 19 14 14 14 12 SCSI SCSI SCSI SCSI SCSI SCSI SCSI 3.5 X 3.5 X 3.5 X 3.5 X 3.5 X 3.5 X 3.5 X 1" 1" 1" 1" 1" 1" 1" 2 5 10 15 20 10 25 41 58 2 2 4 6 8 2 3 5 7 118 320 320 320 320 612 961 961 961 17 17 17 17 17 17 17 17 17 80 90 90 90 90 90 90 90 90 MFM MFM MFM MFM MFM MFM MFM MFM MFM 5.25" 5.25" 5.25" 5.25" 5.25" 5.25" 5.25" 5.25" 5.25" FH FH FH FH FH FH FH FH FH 977 977 830 830 830 1024 1024 1024 1024 1024 1024 17 17 17 17 17 17 17 17 17 17 17 - MFM MFM MFM MFM MFM MFM MFM MFM MFM MFM MFM 8" 8" 5.25" 5.25" 5.25" 5.25" 5.25" 5.25" 5.25" 5.25" 5.25" FH FH FH FH FH FH FH FH FH 7x984x17 9x1021x17 14x984x17 5x977x17 MEGA DR/IVE SYSTEMS P-42 P-84 P-105 P-120 P-170 P-210 P-425 MEMOREX 310 321 322 323 324 450 512 513 514 MICROPOLIS CORPORATION 1202 1223 1302 1303 1304 1323 1323A 1324 1324A 1325 1333 © CSC 1996 45 45 20 34 41 35 44 53 62 71 35 7 7 3 5 6 4 5 6 7 8 4 30 30 30 28 28 28 28 28 28 Hard Drive Bible 143 Corporate Systems. Center (408) 734·8787 MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SEGORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR 1333A 44 5 1024 17 28 MFM 5.25" FH 1334 53 6 1024 17 28 MFM 5.25" FH 1334A 62 7 1024 17 28 MFM 5.25" FH 1335 71 8 1024 17 28 MFM 5.25" FH 1352 30 2 1024 36 23 ESDI 5.25" FH 1352A 41 3 1024 36 23 ESDI 5.25" FH 1353 75 4 1024 36 23 ESDI 5.25" FH 1353A 94 5 1024 36 23 ESDI 5.25" FH 1354 113 6 1024 36 23 ESDI 5.24" FH 1354A 132 7 1024 36 23 ESDI 5.25" FH 1355 151 8 1024 36 23 ESDI 5.25" FH 1373 73 4 1024 36 23 SCSI 5.25" FH 1373A 91 5 1024 36 23 SCSI 5.25" FH 1374 109 6 1024 36 23 SCSI 5.25" FH 1374A 127 7 1024 36 23 SCSI 5.25" FH 1375 146 8 1024 36 23 SCSI 5.25" FH 1488-15 675 15 1628 54 16 SCSI 5.25"FH 1516-108 678 10 1840 72 13 ESDI 5.25" FH 1517-13 922 13 1925 72 14 ESDI 5.25" FH 1518 1419 15 2100 72 14.5 ESDI 5.25" FH 1518-14 993 14 1925 72 14 ESDI 5.25" FH 1518-15 1064 15 1925 72 14 ESDI 5.25" FH 1528 1341 15 2094 72 14.5 SCSI-2 5.25" FH 1528-15 1354 15 2106 84 14 SCSI-2 5.25" FH 1538-15 872 15 1925 71 15 ESDI 5.25" FH 1548 1748 15 2096 72 14 FSCSI-2 5.25" FH 1551 149 7 1224 34 18 ESDI 5.25" FH 1554-7 158 7 1224 36 18 ESDI 5.25" FH 1554-11 234 11 1224 34 18 ESDI 5.25" FH 1555-8 180 8 1224 36 18 ESDI 5.25" FH 1555-9 203 9 1224 36 18 ESDI 5.25" FH 1555-12 255 12 1224 34 18 ESDI 5.25" FH 1556-10 226 10 1224 36 18 ESDI 5.25" FH 1556-11 248 11 1224 36 18 ESDI 5.25" FH 1556-13 276 13 1224 34 18 ESDI 5.25" FH 1557-12 270 12 1224 36 18 ESDI 5.25" FH 1557-13 293 13 1224 36 18 ESDI 5.25" FH 1557-14 315 14 1224 36 18 ESDI 5.25" FH 1557-15 338 15 1224 36 18 ESDI 5.25" FH 1558-14 315 14 1224 36 18 ESDI 5.25 1 FH 1558-15 338 15 1224 36 18 ESDI 5.25" FH 144 Hard Drive Bible CMOS SETTINGS © CSC 1996 Corporate Systems Center (408) 734·8787 fMODEL LNUMBER FORMATTED CAPACITY --- NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR CMOS SETTINGS 1566-11 496 11 1632 54 16 ESDI 5.25" FH 1567-12 541 12 1632 54 16 ESDI 5.25" FH 1567-13 586 13 1632 54 16 ESDI 5.25" FH 1568-14 631 14 1632 54 16 ESDI 5.25" FH 1568-15 676 15 1632 54 16 ESDI 5.25" FH 1576-11 243 11 1224 36 18 SCSI 5.25" FH 1577-12 266 12 1224 36 18 SCSI 5.25 11 FH 1577-13 287 13 1224 36 18 SCSI 5.25" FH 1578-14 310 14 1224 36 18 SCSI 5.25" FH 1578-15 332 15 1224 36 18 SCSI 5.25" FH 1586-11 490 11 1632 54 16 SCSI 5.25" FH 1578-12 535 12 1632 54 16 SCSI 5.25" FH 1587-13 279 13 1632 54 16 SCSI 5.25" FH 1588 667 15 1626 54 16 SCSI 5.25" FH 1588-14 624 14 1632 54 16 SCSI 5.25" FH 1588-15 668 15 1632 54 16 SCSI 5.25" FH 1596-10S 668 10 1834 72 35 SCSI 5.25" FH 1597-13 909 13 1919 72 14 SCSI 5.25" FH 1598 1034 15 1922 72 14.5 SCSI-2 5.25" FH 1598-14 979 14 1919 72 14 SCSI 5.25" FH 1598-15 1098 15 1928 71 14.5 SCSI-2 5.25 11 FH 1624 667 7 2099 72 15 FSCSI-2 5.25" HH 1653-4 92 4 1249 36 16 ESDI 5.25" HH 1653-5 115 5 1249 36 16 ESDI 5.25" HH 1654-6 138 6 1249 36 16 ESDI 5.25" HH 1654-7 161 7 1249 36 16 ESDI 5.25" HH 1663-4 197 4 1780 36 14 ESDI 5.25" HH ESDI 5.25" HH 16,63-5 246 5 1780 36 14 1664-7 345 7 1780 54 14 ESDI 5.25" HH 1673-4 90 4 1249 36 16 SCSI 5.25 11 HH 1673-5 112 5 1249 36 16 SCSI 5.25" HH 1674-6 135 6 1249 36 16 SCSI 5.25" HH 1674-7 158 7 1249 36 16 SCSI 5.25" HH 1683-4 193 4 1776 54 14 SCSI 5.25" HH 1683-5 242 5 1776 54 14 SCSI 5.25" HH 1684-6 291 6 1776 54 14 SCSI 5.25" HH 1684-7 340 7 1776 54 14 SCSI 5.25" HH 1743-5 112 5 1140 28 15 IDE 3.5 X 1" 1744-6 135 6 1140 28 15 IDE 3.5 X 1" 1744-7 157 7 1140 28 15 IDE 3.5 X 1" 10X929X33 1745-8 180 8 1140 28 15 IDE 3.5 X 1" 11X968X33 © C:SC 1996 Hard Drive Bible 145 Corporate Systemil Center (408) 734-8787 MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR CMOS SETTINGS 1745-9 1773-5 1774-6 1774-7 1775-8 1775-9 202 115 135 157 180 202 9 5 6 7 8 9 1140 1140 1140 1140 1140 1140 28 28 28 28 28 28 15 15 15 15 15 15 IDE SCSI SCSI SCSI SCSI SCSI 3.5 X 111 3.5 X 111 3.5 X 111 3.5 X 111 3.5 X 111 3.5 X 111 12X986X33 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 15 25 25 17 16 14 14 14 14 13 14 13 14 65 65 80 MFM RLL MFM RLL ESDI ESDI ESDI ESDI ESDI ESDI SCSI IDE IDE IDE IDE IDE IDE IDE IDE IDE IDE IDE ESDI ESDI SCSI SCSI ESDI ESDI SCSI SCSI MFM MFM MFM 3.5 X 111 3.5 X 111 3.5 X 111 3.5 X 111 3.5 X 111 3.5 X 111 3.5 X 111 3.5 X 111 3.5 X 111 3.5 X 111 3.5 X 111 3.5 X 111 3.5 X 111 3.5 X 111 3.5 X 111 3.5 X 111 3.5 X 111 3.5 X 111 3.5 X 111 3.5 X 111 3.5 X 111 3.5 X 111 5.25 11 FH 5.25 11 FH 5.25 11 FH 5.25 11 FH 5.25 11 FH 5.25 11 FH 5.25 11 FH 5.25 11 FH 5.25 11 HH 5.25 11 HH 5.25 11 HH MICROSCIENCE INTERNATIONAL CORPORATION 4050 4060 4070 4090 5040 5070 5070-20 5100 5100-20 5160 6100 7040 7070-20 7100 7100-20 7100-21 7200 7400 8040 8040/MLC 8080 8200 FH 2414 FH 2777 FH 3414 FH 3777 FH 21200 FH 21600 FH 31200 FH 31600 HH 312 HH 315 HH 325 146 Hard Drive Bible 45 68 62 95 46 77 86 107 120 159 110 47 86 107 120 121 201 420 43 42 85 210 367 688 367 688 1062 1418 1062 1418 10 10 21 5 5 7 7 3 5 5 7 7 7 7 3 5 7 7 5 7 8 2 2 2 4 8 15 8 15 15 15 15 15 4 4 4 1024 1024 1024 1024 855 855 960 855 960 1271 855 855 960 855 960 1077 1277 1904 1047 1024 1768 1904 1658 1658 1658 1658 1921 2147 1921 2147 306 306 612 17 26 17 26 35 35 35 35 35 35 36 36 35 35 35 44 44 39 40 40 47 39 54 54 54 54 72 86 72 86 17 17 17 6x890x17 9x919x17 12x1024x17 14x984x17 14x984x17 12x964x33 13x1001x63 5x977x17 5x977x17 10x976x17 12x986x33 © CSC 1996 Corporate Systems Center (408) 734·8787 MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR HH 330 33 4 612 26 105 RLL 5.25" HH HH 612 11 4 306 17 85 MFM 5.25" HH HH 625 21 4 612 17 65 MFM 5.25" HH HH 712 11 2 612 17 105 MFM 5.25" HH HH 712A 11 2 612 17 75 MFM 5.25" HH HH 725 21 4 612 17 105 MFM 5.25" HH HH 738 33 4 612 26 105 RLL 5.25" HH HH 825 '--------- 21 4 615 17 65 MFM 5.25" HH HH 830 33 4 615 26 65 RLL 5.25" HH HH 1050 45 5 1024 17 28 MFM 5.25" HH HH 1060 66 5 1024 25 28 RLL 5.25" HH HH 1075 62 7 1024 17 28 MFM 5.25" HH HH 1080 68 7 1024 26 28 RLL 5.25" HH HH 1090 80 7 1314 17 28 MFM 5.25" HH HH 1095 95 7 1024 26 28 5.25" HH HH 1120 122 7 1314 26 28 RLL RLL HH 2012 10 4 306 17 80 MFM 5.25" HH HH 2120 128 7 1024 35 28 ESDI 5.25" HH HH 2160 160 7 1276 35 28 ESDI 5.25" HH CMOS SETTINGS 5.25" HH HH 3120 121 5 1314 36 28 SCSI 5.25" HH HH 3160 169 7 1314 36 28 SCSI 5.25" HH MINISCRIBE CORPOR~ITION 1006 5 2 306 17 179 MFM 5.25" FH 1012 10 4 306 17 179 MFM 5.25" FH 2006 5 2 306 17 93 MFM 5.25" FH 2012 11 4 306 17 85 MFM 5.25" HH 3006 5 2 306 17 - MFM 5.25" HH 3012 10 2 612 17 155 MFM 5.25" HH 3053 44 5 1024 17 25 MFM 5.25" HH 3085 71 7 1170 17 28 MFM 5.25" FH 3085E 72 3 1270 36 17 ESDI 5.25 11 HH 3085S 72 3 1255 36 17 SCSI 5.25" HH 3130E 112 5 1250 36 17 ESDI 5.25" HH 3130S 115 5 1255 36 17 SCSI 5.25" HH 3180E 157 7 1250 36 17 ESDI 5.25 11 HH 3180S 153 7 1255 36 17 SCSI 5.25" HH 3180SM 160 7 1250 36 17 SCSI 5.25" HH 3212/3212 PLUS 11 2 612 17 85/53 MFM 5.25 11 HH 3412 21 4 615 17 60 MFM 5.25" HH 3425/3425 PLUS 21 4 615 17 85/53 MFM 5.25 11 HH -© csc 1996 Hard Drive Bible 147 Corporate Systems Center (408) 734·8787 MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR 3438/3438 PLUS 32 42 63 8 17 25 32 32 43 26 44 62 71 110 130 10 40 40 80 81 21 40 43 42 45 11 20 21 21 21 21 10 21 21 21 32 32 31 40 42 42 42 338 4 6 6 2 4 6 6 8 8 3 5 7 8 8 8 2 4 2 4 4 4 4 4 4 4 2 2 2 2 2 2 4 4 4 4 4 4 4 4 4 4 4 15 615 809 809 480 480 480 612 480 612 1024 1024 1024 1024 1024 1024 612 980 1156 980 1155 612 1024 745 745 793 612 771 745 798 804 805 306 615 612 615 615 615 615 771 745 748 805 1224 26 17 26 17 17 17 17 17 17 17 17 17 17 26 36 17 36 36 36 36 17 36 28 28 28 17 26 28 26 26 26 17 17 17 17 26 26 26 26 28 26 26 36 85/53 RLL 61/46 MFM 61 133 133 80 65 65 65 28 28 28 28 28 28 90 19 19 19 19 65 65 28 28 28 68 68 28 68 68 68 50 RLL 5.25" HH 5.25" HH 5.25" HH 5.25" FH 5.25" FH 5.25" FH 5.25" FH 5.25" FH 5.25" FH 5.25" FH 5.25" FH 5.25" FH 5.25" FH 5.25" FH 5.25" FH 5.25" FH 3.5 X 1" 3.5 X 1" 3.5 X 1" 3.5 X 1" 3.5" 3.5 X 1" 3.5 X 1" 3.5 X 1" 3.5 X 1" 3.5 X 1" 3.5 X 1" 3.5 X 1" 3.5 X 1" 3.5 X 1" 3.5 X 1" 3.5 X 1" 3.5 X 1" 3.5 X 1" 3.5 X 1" 3.5 X 1" 3.5 X 1" 3.5 X 1" 3.5 X 1" 3.5 X 1" 3.5 X 1" 3.5 X 1" 5.25" FH 3650/3650F 3675 4010 4020 5330 5338 5440 5451 6032 6053/6053 II 6074 6085 6128 6170E 6212 7040A 7040S 7080A 7080S 7426 8048 8051A 8051 AT 8051 8212 8225 8225AT 8225C 8225S 8225XT 8412 8425/8425F 8425S 8425XT 8434F 8438/8438F 8438XT 8450 8450AT 8450C 8450XT 9000E 148 Hard Drive Bible 68/40 68 68 40 68/40 68 45 40 45 45 16 MFM MFM MFM MFM MFM MFM MFM MFM MFM MFM RLL ESDI MFM IDE SCSI IDE SCSI MFM SCSI IDE IDE SCSI MFM RLL IDE RLL SCSI XT-IDE MFM MFM SCSI XT-IDE RLL RLL XT-IDE RLL IDE RLL XT-IDE ESDI CMOS SETTINGS © CSC 1996 Corporate Systems Center (408) 734·8787 IMODEL l~UMBER FORMATtED _---:..CA_PAClTy NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE 9000S 347 15 1220 36 16 SCSI 9230E 203 9 1224 36 36 ESDI 9230S 203 9 1224 36 36 SCSI 9380E 338 15 1224 36 16 ESDI 9380S 347 15 1224 36 16 SCSI FORM FACTOR CMOS SETTINGS 5.25 11 FH 5.25 11 FH 5.25 11 FH 5.25 11 FH 5.25 11 FH 5.25 11 FH 9380SM 319 15 1218 36 16 SCSI 9424E 360 8 1661 54 17 ESDI 9424S 355 8 1661 54 17 SCSI 9780E 676 15 1661 54 17 ESDI 5.25 11 FH 5.25 11 FH 5.25 11 FH 97808 668 15 1661 54 17 SCSI 5.25" FH MITSUBISHI' ELECTRONICS M2860-1 21 4 620 17 120 MFM 8" M2860-2 50 6 681 17 120 MFM 8" M2860-3 85 8 681 17 120 MFM 8" MR 521 10 2 612 17 85 MFM 5.25" HH MR 522 20 4 612 17 85 MFM 5.25" HH MR 533 25 3 971 17 85 MFM 5.25" HH MR 535 42 5 977 17 28 MFM 5.25" HH MR 535R 65 5 977 26 28 RLL 5.25" HH MR 535S 50 5 977 26 28 SCSI 5.25" HH MR 537S 76 5 977 26 28 SCSI 5.25" HH MR 5310E 10·1 5 977 26 28 ESDI 5.25" HH MITSUMI ELECTRONICS CORPORATION HD2509AA 92 4 - 52 16 IDE 2.5" X 4H HD 2513AA 130 4 - 52 16 ide 2.5" X 4H M 106 5 2 306 17 75 MFM 3.5 x 1" M 112 10 4 306 17 75 MFM 3.5 x 1" M 125 20 8 306 17 75 MFM 3.5 x 1" M 212 10 4 306 17 75 MFM 5.25" HH M 225 20 8 306 17 75 MFM 5.25" HH M 306 5 2 306 17 75 MFM 3.5 x 1" M 312 10 4 306 17 75 MFM 5.25" HH M 325 20 8 306 17 75 MFM 5.25" HH M 5012 10 4 306 17 75 MFM 3.5 x 111 MMI NCR CORPORATION 6091-5101 323 9 1350 26 27 SCSI 5.25" 6091-5301 675 15 1350 26 25 SCSI 5.25" -© (s'C 1996 Hard Drive Bible 149 Corporate Systems Center (408) 734·8787 MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR CMOS SETTINGS NEC TECHNOLOGIES INC. 2247 87 6 841 VAR 80 SMO 8" 03126 20 4 615 17 85 MFM 3.5 X 1" 03142 42 8 642 17 28 MFM 3.5 X 1" o 3146H 40 8 615 17 35 MFM 3.5 X 1" 03661 118 7 915 36 40 ESDI 3.5 X 1" 03735 56 2 1084 41 20 AT-IDE 3.5 X 1" 03755 105 4 1250 41 20 AT-IDE 3.5 X 1" 03756 105 4 1251 41 19 PC/AT 3.5" 03761 114 7 915 35 20 AT-IDE 3.5 X 1" 03765 176 4 1486 58 16.5 PC/AT 3.5" 03772 331 7 1468 63 14 PC/AT 3.5" 03781 425 9 1464 63 15 PC/AT 3.5" 03835 45 2 1084 41 20 SCSI 3.5 X 1" 03855 105 4 1250 41 20 SCSI 3.5 X 1" 03856 105 4 1251 41 19 SCSI 3.5" 03861 114 7 915 35 20 SCSI 3.5 X 1" 03865 176 4 1486 58 16.5 SCSI 3.5" 03872 331 7 1468 63 14 SCSI 03881 425 9 1464 63 15 SCSI-2 3.5" 3.5 05114 5 2 305 17 - MFM 5.25" 05124 II 10 4 309 17 85 MFM 5.25" HH o 5126/0 5216H o 5127H 20 4 612 17 85/40 MFM 5.25" HH 32 4 615 26 85 RLL 5.25" HH 05146/0 5146H 40 8 615 17 85/40 MFM 5.25" HH o 5147H 65 8 615 26 85 RLL 5.25" HH 05392 22 8 615 26 14 IPI-2 5.25" FH 05452 71 10 823 17 65 MFM 5.25" HH 05652 143 10 823 17 23 ESDI 5.25" HH 05655 153 7 1224 35 18 ESDI 5.25" HH 05662 319 15 1224 34 16 ESDI 5.25" FH 05682 664 15 1633 53 16 ESDI 5.25" FH 05862 385 8 1633 65 18 SCSI 5.25" FH 05882 665 15 1633 53 16 SCSI 5.25" FH 05892 1404 19 1678 86 14 SCSI 5.25" FH S00408 40 - - <.35 SCSI 5.25 II - <.35 SCSI 5.25 II 120 - - RO 312"' 10 2 612 17 150 MFM 5.25" RD 3255 21 4 612 17 150 MFM 5.25" S01205 NEI 150 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 734·8787 MODEL NUMBER FORMATTED CAPACITY --- NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR RO 4127 10 4 3066 17 150 MFM 5.25 11 RD 4255 21 8 306 17 150 MFM 5.25 11 NOR 320 21 4 615 17 150 MFM 5.25 11 NOR 340 42 8 615 17 40 MFM 3.5 X 111 NOR 360 65 8 615 26 150 RLL - NOR 1065 55 7 918 17 25 MFM NOR 1085 71 8 1025 17 26 MFM NOR 1105 87 11 918 17 25 MFM 5.25 11 FH 5.25 11 FH 5.25 11 FH NOR 1140 11 9 15 918 17 25 MFM NOR 2085 74 7 1224 17 28 MFM NOR 2140 11 7 11 1224 17 28 MFM NOR 2190 191 15 918 17 28 MFM NOR 3170S 146 9 1224 26 28 SCSI NOR 3280S 24-4 15 1224 26 28 SCSI NOR 4170 149 7 1224 34 28 ESOI NOR 4175 179 7 1224 36 28 ESOI NOR 4380 38 4 15 1224 36 28 ESOI NOR 4380S 31 9 15 1224 34 28 SCSI PENNY 340 42 8 615 17 28 MFM 4064 5 2 306 17 MFM 4127 10 4 306 17 - MFM 4191S 15 6 306 17 - MFM 4255 20 4 615 17 MFM NP 02-26S 22 4 640 17 NP 03-13 10 4 306 17 - MFM NP 03-6 5 2 306 17 - MFM 5.25 11 5.25 11 00526 31 4 612 26 65 RLL 3.5 X 111 00540 47 6 612 26 65 RLL 3.5 X 111 H0662/11 10 2 612 17 65 MFM 5.25" HH H0662/12 20 4 612 17 65 MFM 5.25" HH XM 5210 10 4 612 17 65 MFM 5.25" HH XM 522012 20 4 612 17 85 MFM 5.25" HH CMOS SETTINGS NEWBERRY DATA 5.25 11 FH 5.25 11 FH 5.25 11 FH 5.25 11 FH 5.25 11 FH 5.25 11 FH 5.25 11 FH 5.25 11 FH 5.25 11 FH 5.25 11 FH 5.25 11 NPL MFM 5.25 11 FH 5.25 11 FH 5.25 11 FH 5.25 11 FH 5.25 11 OKIDATA OLIVETTI © CSC 1996 Hard Drive Bible 151 Corporate Systems Center (408) 734-8787 MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE CMOS SETTINGS FORM FACTOR ORCA TECHNOLOGY CORPORATION OT5H 53M 45 5 1024 17 28 MFM OT5H 80R 65 5 1024 26 28 RLL OT5H 138E 115 4 1600 35 25 ESDI OT5H 138S 115 4 1600 35 25 SCSI OT5H 172E 140 5 1600 35 25 ESDI OT5H 172S 140 5 1600 35 25 SCSI OT5H 207E 170 6 1600 35 25 ESDI OT5H 207S 170 6 1600 35 25 SCSI OT5H 760S 702 15 1024 28 14 SCSI 5.25 11 HH 5.25 11 HH 5.25 11 HH 5.25 11 HH 5.25 11 HH 5.25 11 HH 5.25 11 HH 5.25 11 HH 11 5.25 FH OTARI (also see Disctron) C 214 10 4 306 17 79 MFM C 507 5 2 306 17 79 MFM C 514 10 4 306 17 79 MFM C 519 15 6 306 17 79 MFM C 526 21 8 306 17 65 MFM 11 5.25 FH 5.25 11 FH 5.25 11 FH 11 5.25 FH 5.25 11 FH PACIFIC MAGTRON 11 5.25 HH 5.25 11 HH MT-4115E 115 4 1600 35 16 ESDI MT-4115S 115 4 1600 35 16 SCSI MT-4140E 140 5 1600 35 16 ESDI MT-4140S 140 5 1600 35 16 SCSI MT-4170E 170 6 1600 35 16 ESDI MT-4170S 170 6 1600 35 16 SCSI MT-5400E 360 8 1632 54 14 ESDI MT-5400S 359 8 1623 54 14 SCSI MT-5760E 677 15 1632 54 14 ESDI MT-5760S 673 15 1623 54 14 SCSI 5.25 11 HH 5.25 11 HH JU-116 20 4 615 17 85 MFM 3.5 x 111 JU-128 42 7 733 17 35 MFM 3.5 x 111 5.25 11 11 5.25 11 5.25 5.25 11 HH HH HH HH 11 5.25 HH 5.25 11 HH PANASONIC PLUS DEVELOPMENT HARDCARD 20 2'1 47 615 17 40 IDE HARDCARD 40 42 8 612 17 40 IDE 3.5 11 3H 3.5 11 3H HARDCARD 11-40 40 5 925 17 25 IDE - HARDCARD 11-80 80 10 925 17 25 IDE 3.5 11 3H HARDCARD II-XL 105 105 15 806 17 17 IDE 50 52 10 601 17 17 IDE HARDCARD II-XL 152 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 734·8787 CAPACITY ~NUMBER ----.--MODEL FORMATTED NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR CMOS SETTINGS IMPULSE 10!5AT/LP 105 16 755 17 17 IDE 3.5" 3H 16x755x17 IMPULSE 105S 105 6 1019 19 SCSI-2 3.5 IMPULSE 1005S/LP 105 4 1056 - 17 SCSI-2 3.5" 3H IMPULSE 120AT 120 5 1123 42 15 IDE 3.5 IMPULSE 120S 120 5 1123 42 15 SCSI-2 3.5 X 1" IMPULSE 170AT 169 7 1123 42 15 IDE 3.5 X 1" IMPULSE 170S 169 7 1123 42 15 SCSI-2 3.5 X 1" IMPULSE 21 OAT 174 7 1156 42 15 IDE 3.5 X 1" IMPULSE 210S 174 7 1156 42 15 SCSI-2 3.5 X 1" IMPULSE 330AT 331 - - 14 IDE 3.5 X 1" IMPULSE 330S 331 - - - 14 SCSI-2 3.5 X 1" IMPULSE 40AT 41 5 965 17 19 IDE 3.5 X 1" -IMPULSE 408 42 3 834 19 SCSI-2 3.5 X 1" IMPULSE 42!5AT 425 - - - 14 IDE 3.5 X 1" IMPULSE 52AT/LP 52 8 751 17 17 IDE 3.5" 3H IMPULSE 52S/LP 52 2 - - 17 SCSI-2 3.5" 3H IMPULSE 80AT 83 10 965 17 19 IDE 3.5 1" 6x611x17 IMPULSE 80AT/LP 85 16 616 17 17 IDE 3.5" 3H 6x611x17 IMPULSE 80S 84 6 918 - 19 SCSI-2 3.5 IMPULSE 80:S/LP 85 4 - - 17 SCSI-2 3.5" 3H X X X X 1" 1" 9x814x32 10x966x34 13x873x36 5x968x17 8x751x17 1" PRAIRIETEl(r CORPORATION Prairie 120 21 2 615 34 23 IDE 2.5" Prairie 140 40 2 615 34 23 IDE 2.5" 8x615x17 Prairie 220A 20 2 612 34 28 IDE 2.5" 4x615x17 Prairie 220B 20 4 612 34 28 SCSI 2.5" Prairie 240 43 4 615 34 28 IDE 2.5" 8x615x17 Prairie 242A 41 4 6615 34 28 IDE 2.5" 8x615x17 Prairie 242S 41 4 1820 34 28 IDE 2.5" 5x942x17 Prairie 282A 82 4 1031 34 28 IDE 2.5" 99x1021x17 Prairie 282S 82 4 1031 34 28 SCSI 2.5" PRIAM CORPORATION (a/so see Vertex) 502 46 7 755 17 65 MFM 5.25" FH 504 46 7 755 17 65 MFM 5.25" FH 514 11 "7 11 1224 17 22 MFM 5.25" FH 519 160 15 1224 17 22 MFM 5.25" FH 617 153 7 1225 36 20 ESDI 5.25" FH 623 196 15 752 34 65 ESDI 5.25" FH 628 24'1 11 1225 36 20 ESDI 5.25" FH 630 319 15 1224 34 15 ESDI 5.25" FH @ CSC 1996 Hard Drive Bible 153 Corporate Systems Center (408) 734·8787 CMOS SETTINGS MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR 638 329 15 1225 36 20 ESDI 5.25" FH 717 153 7 1225 36 20 SCSI 5.25" FH 728 241 11 1225 36 20 SCSI 5.25" FH 738 329 15 1225 36 20 SCSI 5.25" FH 3504 44 5 771 17 65 MFM 3.5 ID20 26 3 987 17 23 MFM 5.25" FH ID45H 44 5 1024 17 23 MFM 5.25" FH ID330 338 15 1225 36 18 ESDI 5.25" FH ID/ED40 43 5 987 17 23 MFM 5.25" FH ID/ED45 44 5 1166 17 23 MFM 5.25" FH ID/ED60 59 7 1018 17 30 MFM 5.25" FH ID/ED62 62 7 1166 17 23 MFM 5.25" FH ID/ED75 73 5 1166 25 23 RLL 5.25" FH ID/ED100 103 7 1166 25 15 RLL 5.25" FH ID/ED120 121 7 1024 33 28 ESDI 5.25" FH ID/ED130 132 15 1224 17 13 MFM 5.25" FH ID/ED150 159 7 1276 35 28 ESDI 5.25" HH ID/ED160 158 7 1225 36 18 ESDI 5.25" FH ID160E-PS2 152 7 1195 36 18 PS2 5.25" FH ID200L-1 200 15 1195 25 15 IDE 5.25" FH ID/ED230 233 15 1224 25 11 RLL 5.25" FH ID/ED250 248 11 1225 36 18 ESDI 5.25" FH ID330E 336 15 128 36 18 ESDI 5.25" FH ID330-PS2 330 15 1195 36 18 PS2 5.25" FH ID330S 338 15 1218 36 18 SCSI 5.25" FH ID340H·,U 340 7 1776 54 14 ESDI 525" FH ID660-U 660 15 1628 54 16 ESDI 5.25" FH ID700E 701 15 1774 54 16 ESDI 5.25" FH ID700S 68 15 1774 54 16 SCSI 5.25" FH V 130R 39 3 987 26 28 RLL 5.25" FH V 150 42 5 987 17 28 MFM 5.25" FH V 160 50 5 1166 17 28 MFM 5.25" FH V 170 60 7 987 17 28 MFM 5.25" FH V 170R 91 7 987 26 28 RLL 5.25" FH V 185 71 7 1166 17 28 MFM 5.25" FH V 519 159 15 1224 17 28 MFM 5.25" FH V 519-x 62 7 1024 17 28 MFM 5.25" FH 189 5 1224 36 15 IDE 3.5 388 8 1224 63 17 ESDI 5.25" X 1" 15x1024x28 PROCOM TECHNOLOGY Pro~ag 185-15 HiPer 380 154 Hard Drive Bible X 1" 11x1016x33 © CSC 1996 Corporate Systems Center (408) 734·8787 MODEL [NUMBER FORMATTED - - -CAPACITY , NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR Si 200/PS3 209 4 1224 63 18 SCSI 3.5 X 1" Si 585/S5 601 8 1224 54 17 SCSI 5.25" Si 1000/S5 1037 8 1731 77 15 SCSI 5.25" 3.5 X 1" CMOS SETTINGS PTI (PERIPflERAL TECflNOLOGYJ PT-225 21 4 615 17 35 PT-234 28 4 820 17 35 MFM MFM PT-238A 32 4 615 26 35 IDE 3.5 X 1" PT-238R 32 4 615 26 35 RLL 3.5 X 1" PT-238S 32 4 615 26 35 SCSI 3.5 X 1" PT:'251A 43 4 820 26 33 IDE 3.5 X 1" PT-251 R 43 4 820 26 35 RLL 3.5 X 1" PT-251S 43 4 820 26 35 SCSI 3.5 X 1" PT-325R 21 4 615 26 65 RLL 3.5 X 1" PT-338 32 6 615 17 35 MFM 3.5 X 1" PT:'338R 32 4 615 26 65 RLL 3.5 X 1" PT:'351 42 6 820 17 35 MFM 3.5 X 1" PT-351 R 60 6 820 26 35 RLL 3.5 X 1" PT-357A 49 6 615 26 35 IDE 3.5 X 1" PT-357R 49 6 615 26 35 RLL 3.5 X 1" PT-357S 49 6 615 26 35 SCSI 3.5 X 1" PT-376A 65 6 820 26 35 IDE 3.5 X 1" PT-376R 65 6 820 26 35 RLL 3.5 X 1" PT-376S 65 6 820 26 35 SCSI 3.5 X 1" PT-468 57 8 820 17 35 MFM 3.5 X 1" PT-4102A 54 5 820 26 35 IDE 3.5 X 1" PT-4102R 87 8 820 26 28 RLL 3.5 X 1" MFM MFM MFM MFM MFM 8" 3.5 X 1" 4x615x26 4x820x26 6x820x26 8x820x26 QUANTUM (ORPORATION 2010 10 - - 17 - 2020 20 - - 17 2030 30 - - 17 - 2040 40 - - 17 2080 80 - - 17 - GoDrive 40 8" 8" 8" 8" 43 2 957 48 16 IDE/SCSI2 2.5" 5x977x17 GoDrive 80 86 4 957 48 16 IDE/SCSI2 2.5" 10x977x17 GoDrive120 127 4 1097 19 <17 IDE/SCSI2 2.5" GRS 160 169 4 966 38 <17 IDE/SCSI2 2.5" 15x965x17 4x839x19 Hardcard EZ42 42 5 977 17 19 PC ISA-Slot Hardcard EZ85 85 10 977 17 19 PC ISA-Slot Hardcard EZ127 127 16 919 17 19 PC ISA-Slot © CSC 1996 Hard Drive Bible 155 Corporate Systems Center (408) 734·8787 MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE Hardcard EZ240 245 15 966 33 16 PC ISA-Slot Pass~ort XL42 42 5 965 17 19 SCSI-2 Remov Pass~ort XL42 85 10 976 17 17 SCSI-2 Remov Pass~ort XL 127 127 15 973 17 17 SCSI-2 Remov Pass~ort XL 170 170 10 1005 33 17 SCSI-2 Remov Pass~ort XL240 245 14 1014 33 16 SCSI-2 Remov Pass~ort XL525 525 16 1015 63 10 SCSI-2 Remov Plus Hardcard XL 50 52 6 957 17 ISA-slot Slot Plus Hardcard XL 105 105 12 1005 17 ISA-Slot Slot XL 231 Plus HC 231 14 976 33 9 ISA-Slot Slot XL 311 Plus He 311 10 955 63 9 ISA-Slot Slot XL 360 Plus HC 360 11 958 63 9 ISA-Slot Slot ProD rive 40AT 42 3 834 52 19 IDE 3.5 x 1" ProDrive 40S 42 3 834 52 19 SCSI 3.5 x 1" ProDrive 80AT 84 6 834 63 19 IDE 3.5 x 1" ProD rive 80S 84 6 834 63 19 SCSI 3.5 x 1" ProD rive 105S 105 6 1019 63 19 SCSI 3.5 x 1" ProD rive 120AT 120 5 1123 63 19 IDE 3.5 x 1" ProDrive 120S 120 5 1123 63 15 SCSI 3.5 x 1" ProDrive 170AT 168 4 1536 65 19 IDE 3.5 x 1" ProDrive 170S 168 4 1536 65 15 SCSI 3.5 x 1" ProD rive 21 OAT 210 7 1156 63 15 IDE 3.5 x 1" ProDrive 210S 210 7 1156 63 15 SCSI 3.5 x 1" ProD rive 330AT 330 7 1536 63 14 IDE 3.5 x 1" ProDrive 330S 330 7 1536 63 14 SCSI 3.5 x 1" ProDrive 425AT 425 7 1800 63 14 IDE 3.5 x 1" ProDrive 425S 425 7 1800 63 14 SCSI 3.5 x 1" ProD rive 700S 700 8 1921 63 12 SCSI-2 3.5 x 1" ProDrive 1050 1050 12 2224 63 12 SCSI-2 3.5 x 1" ProDrive 1225 1225 14 2224 63 12 SCSI-2 3.5 x 1" ProDrive ELS 42 42 1 977 63 19 SCSI-2 3.5 x 1" ProDrive ELS 127 85 2 977 63 17 SCSI-2 3.5 x 1" ProDrive ELS 170 170 4 1011 63 17 SCSI-2 3.5 x 1" ProDrive LPS 80 85 4 611 63 15 SCSI 3.5 x 1" ProDrive LPS 105 105 4 1219 63 17 SCSI 3.5 x 1" ProDrive LPS 105AT 105 4 1219 63 17 IDE 3.5 x 1" ProD rive LPS 105S 105 4 1219 63 17 SCSI 3.5 x 1" ProD rive LPS 120 122 2 - 44 16 IDE/SCSI 3.5 x 1" 14x980x17 ProD rive LPS 240 245 4 1530 44 16 IDE 3.5 x 1" 14x1014x33 ProDrive LPS 525 525 6 1800 81 10 SCSI2/IDE 3.5 x 1" 16x1017x63 Q-160 200 12 971 36 16 SCSI 156 Hard Drive Bible FORM FACTOR CMOS SETTINGS 5x900x17 10x960x17 14x984x17 13x950x33 10x1023x63 13x1013x63 12x1000x17 5.25" HH © csc 1996 Corporate Systems Center (408) 734·8787 [MODEL ~UMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR Q -250 53 4 823 36 28 SCSI 5.25" HH Q -280 80 6 823 36 28 SCSI 5.25" HH Q -510 8 2 512 17 85 MFM 5.25" HH Q -520 18 4 512 17 85 MFM 5.25" HH Q -530 27 6 512 17 47 MFM 5.25" FH Q -540 36 8 512 17 40 MFM 5.25" FH RH-5130 10 2 612 17 85 MFM RH-5260 RH-5261 10 2 615 17 85 MFM 10 2 612 - 85 SCSI - 50 2 1285 76 25 SCSI 5.25" HH 49 2 1285 76 25 SCSI 5.25" HH MS 506 5 4 153 17 130 MFM 5.25" MS 509 7.5 6 153 17 130 MFM 5.25" MS 512 10 8 153 17 130 MFM 5.25" 1- CMOS SETTINGS RleDH RH-5500 RH-9150AR 1- MS RDDIME SYSTEMS, INC. 40AT 44 8 640 17 20 IDE 3.5 X 1" 8x640x17 Cobra 80AT 80 4 1030 28 20 IDE 3.5 X 1" 4x1024x17 C obra 110AT 105 7 1053 28 20 ESDI 3.5 X 1" 13x972x17 Cobra 11 OE 1105 7 1053 28 18 SCSI-2 3.5 X 1" Cobra 21 OAT 210 7 1156 62 20 IDE 3.5 X 1" Cobra 210E 210 7 1156 62 18 SCSI-2 3.5 X 1" Cobra 650E 650 15 1224 63 17 SCSI-2 5.25" Ro 101 3 2 192 17 85 MFM 5.25" FH R0102 6 4 192 17 85 MFM 5.25" FH I.:.R0103 9 6 192 17 85 MFM 5.25" FH I_R0104 12 8 192 17 85 MFM 5.25" FH R0201 5 2 321 17 90 MFM 5.25" FH Ro 201E 11 2 640 17 55 MFM 5.25" FH R0202 R0202E R0203 I':' R0203E R0204 R0204E 11 4 321 17 90 MFM 5.25" FH 22 4 640 17 55 MFM 5.25" FH 16 6 321 17 90 MFM 5.25" FH 33 6 640 17 55 MFM 5.25" FH 22 8 320 17 90 MFM 5.,25" FH 44 8 640 17 55 MFM 5.25" FH I_Cobra 1- 13x956x33 RDDIME, INC. 1- 11- © CSC 1996 Hard Drive Bible 157 Corporate Systems Center (408) 734·8787 MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR CMOS SETTINGS RO 251 5 2 306 17 85 5.25" HH R0252 11 4 306 17 85 RO 351 5 2 306 17 85 R0352 11 4 306 17 85 MFM MFM MFM MFM RO 652A 20 4 306 33 85 RO 6528 20 4 306 33 RO 752A 20 4 306 RO 3045 37 5 RO 3055 45 RO 3055T 5.25" HH 3.5 X 1" 3.5 X 1" SCSI 3.5 X 1" 85 SCSI 3.5 X 1" 33 85 SCSI 3.5 X 1" 872 17 28 3.5 X 1" 6 872 17 28 MFM MFM 3.5 X 1" 45 3 1053 28 24 SCSI 3.5 X 1" RO 3057S 45 5 680 26 28 SCSI 3.5 X 1" RO 3058A 45 3 868 34 18 IDE 3.5 X 1" RO 3058T 45 3 868 34 18 SCSI 3.5 X 1" RO 3060R 49 5 750 26 28 RLL 3.5 X 1" RO 3065 53 7 872 17 28 MFM 3.5 X 1" RO 3075R 59 6 750 26 28 RLL 3.5 X 1" RO 3085R 69 7 750 26 28 RLL 3.5 X 1" RO 3085S 70 7 750 26 28 SCSI 3.5 X 1" RO 3088A 75 5 868 34 18 IDE 3.5 X 1" RO 3088T 76 5 868 34 18 SCSI 3.5 X 1" RO 3090T 75 5 1053 28 24 SCSI 3.5 X 1" RO 3095A 80 5 923 34 19 IDE 3.5 X 1" 5x923x34 RO 3099AP 80 4 1030 28 18 IDE 3.5 X 1" 4x1024X29 RO 3121A 122 4 1207 53 14 IDE 3.5 X 1" 14x1001x17 RO 3128A 105 7 868 34 18 IDE 3.5 X 1" 14x868x17 RO 3128T 105 7 868 34 18 SCSI 3.5 X 1" RO 3129TS 105 5 1091 41 18 SCSI 3.5 X 1" RO 3130T 105 7 1053 28 24 SCSI 5.25" HH RO 3135A 112 7 923 34 19 IDE 3.5 X 1" 14x923x17 RO 3139A 112 7 923 28 18 IDE 3.5 X 1" 14x923x17 RO 3139TP 112 5 1148 42 18 SCSI 3.5 X 1" RO 3199AP 112 5 1168 28 18 IDE 3.5 X 1" RI3199TS 163 7 1216 41 18 SCSI 3.5 X 1" RO 3209A 163 15 759 28 18 IDE 3.5 X 1" 10x964x33 RO 3259A 213 15 990 28 18 IDE 3.5 X 1" 13x990x33 RO 3259AP 213 9 1235 28 18 IDE 3.5 X 1" 13x969x33 RO 3259T 210 9 1216 41 18 SCSI 3.5 X 1" 18 SCSI 3.5 X 1" 18 SCSI 3.5 X 1" RO 3259TP 210 9 1189 42 RO 3259TS 210 9 1216 41 RO 5065 53 5 1224 17 28 MFM 5.25 HH RO 5075E 65 3 1224 35 22 ESDI 5.25" HH 158 Hard Drive Bible 3x868x34 5x868x34 13x989X17 11 © CSC 1996 Corporate Systems Center (408) 734·8787 MODEL INUMBER FORMATTED ___ CA_PACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR CMOS SETTINGS RO 5075S 61 3 1219 33 28 SCSI 5.25" HH RO 5078S 61 5 1219 33 18 SCSI 5.25" HH RO 5090 74 7 1224 17 28 MFM 5.25" HH RO 5125E 109 5 1224 35 22 ESDI 5.25" HH RO 5125S 103 5 1219 33 24 SCSI 5.25" HH RO 5128S 103 7 1219 33 19 SCSI 5.25" HH RO 54130R 114 7 1224 26 28 RLL 5.25" HH RP 5178S 144 7 1219 33 19 SCSI 5.25" HH RO 5180E 153 7 1224 35 22 ESDI 5.25" HH RO 5180S 144 7 1219 33 24 SCSI 5.25" HH SHD-3101A 105 4 1282 40 19 IDE 3.5 X 1" SHlD-3201 S 211 7 1376 43 16 SCSI 3.5 X 1" SAM SUNG SEAGATE TE'CHNOLOGIES This table shows' how to identify Seagate drive model numbers r- bS"~W I PR = Paired Solution, Drive shipped with menu driven installation software. Seagate controller or host adapter included with disk drive. Technology S T r-' I1 I4 I r o I8 IA I 1 PR -I J I X Access Time 0= Standard 1 = Faster N·1 =Fast SCSI·II I:orm Factor r-' 1xxx 2xxx 3xxx 4xxx 6xxx 8xxx 9xxx 3.5' half-heinht 5.25' half·height 3,5' 1-inch height 5,25' full-height 9-inch a-inch 2.5' .75·inch high I I Interface Megabytes Unformatted (approx.) e.g. ST225 is 25 unformatted megabytes -.-. = Unspecified ST4121MFM N = SCSI/SCSI-II R = ST4121RLL A· AT Bus (IDE) X • XT Bus (IDE) E= ESDI J = SMD/SME-E ND .. Differential SCSI NM = Mac compatible SCSI S • Synchronized Spindle V NetWsre Ready P = Write Pre-Comp = 3.5 X 1" 40128 MFM MFM 3.5 X 1" 26 40/28 IDE 3.5 X 1" 26 40/28 SCSI 3.5 X 1" MFM 3.5 X 1" ST 124 21 4 615 17 40 ST 125/-1 21 4 615 17 ST 125A/A-1 21 4 404 ST 125N/N-1 21 4 407 ST 138/-1 32 6 615 17 40128 ST 138A/A-1 32 4 604 26 40/28 IDE 3.5 X 1" ST 138N/N-1 32 4 615 26 40/28 SCSI 3.5 X 1" © CSC 1996 4x404x26 4x604x26 Hard Drive Bible 159 Corporate Systems Center (408) 734-8787 CMOS SETTINGS MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR ST 138R/R-1 33 4 615 26 40/28 RLL 3.5 X 1" ST 151 43 5 977 17 24 MFM 3.5 X 1" ST 157A1A-1 45 6 560 26 40/28 IDE 3.5 X 1" ST 157N/N-1 49 6 615 26 40/28 SCSI 3.5 X 1" ST 157R/R-1 49 6 615 26 40/28 RLL 3.5 X 1" ST 177N 61 5 921 26 24 SCSI 3.5 X 1" ST 206 5 2 306 17 - MFM 5.25" HH ST 212 10 4 306 17 65 MFM 5.25" HH ST 213 10 2 615 17 65 MFM 5.25" HH ST 225 21 4 615 17 65 MFM 5.25" HH ST 225N 21 4 615 17 65 SCSI 5.25" HH ST 225R 21 2 667 31 70 RLL 5.25" HH ST 238R 32 4 615 26 65 RLL 5.25" HH ST 250R 42 4 667 31 70 RLL 5.25" HH ST 251/-1 43 6 820 17 40128 MFM 5.25" HH ST 251N 43 4 820 26 40 SCSI 5.25" HH ST 251 N-1 43 4 630 34 28 SCSI 5.25" HH ST 252 43 6 820 17 40 MFM 5.25" HH ST 253 43 5 989 17 28 MFM 5.25" HH ST 274A 65 5 948 26 29 IDE 5.25" HH 820 26 40 SCSI 5.25" HH 28 SCSI 5.25" HH ST 277N 65 6 6x560x26 5x948x26 ST 277N-1 65 6 628 34 ST 277R/R-1 66 6 820 26 40/28 RLL 5.25" HH ST 278R/R-1 66 6 820 26 40/28 RLL 5.25" HH ST 279R 65 5 989 26 28 RLL 5.25" HH ST 280A 71 5 1032 27 29 IDE 5.25" HH ST 296N 80 6 820 34 28 SCSI 5.25" HH ST 325A1X 21 4 615 17 28 IDE 3.5 X 1" 4x615x17 ST 351 AlX 42.8 6 820 17 28 IDE 3.5 X 1" 6x820x17 ST 406 5 2 306 17 85 MFM 5.25" FH ST 412 10 4 306 17 85 MFM 5.25" FH ST 419 15 6 306 17 85 MFM 5.25" FH ST 506 5 4 153 17 85 MFM 5.25" FH ST 1057A 53 6 1024 17 18 IDE 3.5 X 1" 6x1024x17 ST 1090A 79 5 1072 29 15 IDE 3.5 X 1" 5x1024x33 ST 1090N 79 5 1068 29 15 SCSI 3.5 X 1" ST 1096N 80 7 906 26 20 SCSI 3.5 X 1" ST 1100 83 9 1072 17 15 MFM 3.5 X 1" ST 1102A 89 10 1024 17 18 IDE 3.5 X 1" ST 1106R 91 7 977 26 24 RLL 3.5 X 1" ST 1111A 98 5 1072 36 15 IDE 3.5 X 111 160 Hard Drive Bible 5x1024x27 10x1024x17 5x1024x37 © CSC 1996 Corporate Systems Center (408) 734·8787 MODEL [NUMBER FORMATTED CAPACITY --- NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR S=r1111E 98 5 1072 36 15 ESDI 3.5 X 111 ST 1111 N 98 5 1068 36 15 SCSI 3.5 X 111 ST 1126A 111 7 1072 29 15 IDE 3.5 X 111 ST 1126N 111 7 1068 29 15 SCSI 3.5 X 111 ST 1133A 117 5 1272 36 15 IDE 3.5 X 111 ST 1133NS 116 5 1268 36 15 SCSI-2 3.5 X 111 ST 1144A 130 15 1385 36 18 IDE 3.5 X 111 ST 1150R 128 9 1072 26 15 RLL 3.5 X 111 ST 1156A 138 7 1072 36 15 IDE 3.5 X 111 ST 1156E 138 7 1072 36 15 ESDI 3.5 X 111 ST 1156N/NS 138 7 1068 36 15 SCSI 1&2 3.5 X 111 ST 1162A 143 9 1072 29 15 IDE 3.5 X 111 ST 1162N 142 9 1068 29 15 SCSI 3.5 X 111 8T 1186A 164 7 1272 36 15 IDE 3.5 X 111 8T 1186NS 163 7 1268 36 15 SCSI-2 3.5 X 111 ST 1201A 177 9 1072 36 15 IDE 3.5 X 111 ST 1201 E 177 9 1072 36 15 ESDI 3.5 X 111 9 1068 36 15 SCSI 1&2 3.5 X 111 ST 1201 N/NS 177 ST 1239A 211 9 1272 36 15 IDE 3.5 X 111 ST 1239NS 210 9 1268 36 15 SCSI-2 3.5 X 111 ST 1400A 331 7 1475 62 14 IDE 3.5 X 111 ST 1400N 331 7 1476 62 14 8CSI-2 3.5 X 111 ST 1401A 340 9 1121 62 12 IDE 3.5 X 111 ST 1401 N 338 9 1121 62 12 SCSI-2 3.5 X 111 ST 1480A 426 9 1474 - 14 IDE 3.5 X 111 9 1476 62 14 SCSI-2 3.5 X 111 ST 1480N/ND 426 ST 1480N/NV 426 9 1476 62 14 SCSI-2 3.5 X 111 ST 1481 N 426 9 1476 62 14 F SCSI 3.5 X 111 ST 1581 N 525 9 1476 77 14 F SCSI 3.5 X 111 13 1730 77 9.9/11.4 F SCSI ST 1980N/ND 860 ST 2106E 92 5 1024 36 18 ESDI ST 2106N/NM 91 5 1022 36 18 SCSI 8T 2125 N/NM/NV 107 3 1544 45 18 SCSI ST 2182E 160 4 1453 54 16 ESDI ST 2209 N/NM/NV 179 5 1544 45 18 SCSI ST 2274A 24'1 5 1747 54 16 IDE 13x980x17 14x960x17 15x1001x17 16x990x17 9x1024x30 10x970x33 9x804x48 12x954x36 15x736x62 15x736x62 15x895x62 3.5 X 111 11 5.25 HH 5.25 11 HH 5.25 11 HH 5.25 11 HH 5.25 11 HH 5.25 11 HH 5.25 11 HH 5.25 11 HH ST 2383A 338 7 1747 54 16 IDE ST 2383A 338 7 1747 54 16 ESDI 8T 2383 ALL 332 7 1261 74 14 SCSI 1&2 5.25 HH ST 2502 ALL 435 7 1755 69 16 SCSI 1&2 5.25 HH 8T 3051A 43.1 7 706 17 16 IDE © CSC 1996 CMOS SETTINGS 16x465x63 16x737x56 11 11 3.5 X 111 6x820x17 Hard Drive Bible 161 Corporate Systems Center (408) 734·8787 MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FAaOR ST 3096A 89.1 16 590 17 14 IDE 3.5 X 1" 10x1024x17 ST 3120A 106.9 16 754 17 15 IDE 3.5 X 1" 12x1024x17 ST 3144A 130.7 16 953 17 16 IDE 3.5 X 1" 15x1001x17 ST 3243S 214 16 413 63 16 IDE 3.5 X 1" 12x1024x36 ST 3283A 245.3 16 470 63 12 IDE 3.5 ST 3283N 248.6 N/A N/A - 12 FSCSI 3.5 X 1" ST 3385A 340 14 767 63 12 IDE 3.5 X 1" ST 3500A 426 8 1820 36 10 IDE 3.5 X 1" ST 3500N/ND 426 16 825 63 10 SCSI-2 3.5 X 1" ST 3550A 452.4 7 1810 63 12 IDE 3.5 X 1" ST 3550N 456.5 7 1810 63 12 FSCSI 3.5 X 1" ST 3600A 540 7 1874 10.5/12 IDE 3.5 X 1" ST 3600N/ND 525 7 1872 10.2112 FSCSI-2 3.5 ST 3601N/ND 535 7 1872 - 10.2112 FSCSI 3.5 ST 4026 21 4 615 17 40 MFM 5.25" FH ST 4038 31 5 733 17 40 MFM 5.25" FH ST 4051 42 5 977 17 40 MFM 5.25" FH ST 4053 45 5 1024 17 28 MFM 5.25" FH ST 4085 71 8 1024 17 28 MFM 5.25" FH ST 4086 72 9 925 17 28 MFM 5.25" FH ST 4096 80.2 9 1024 17 28 RLL 5.25" FH ST 4097 80 9 1024 17 28 MFM 5.25" FH ST 4135R 115 9 960 26 28 RLL 5.25" FH ST 4144R 122.7 9 1024 26 28 MFM 5.25" FH ST 4182E 160 9 969 36 16 ESDI 5.25" FH ST 4182N/NM 155 9 969 35 16 SCSI 5.25" FH ST 4350N/NM 300 9 1412 46 17 SCSI 5.25" FH ST 4376N/NM/NV 330 9 1546 45 18 SCSI 5.25" FH ST 4383E 338 13 1412 36 18 ESDI 5.25" FH ST 4384E 338 15 1224 36 14.5 ESDI 5.25" FH ST 4385N/NM/NV 330 15 1412 55 10.7 SCSI 5.25" FH ST 4442E 380 15 1412 36 16 ESDI 5.25" FH ST 4702N/NM 601 15 1546 50 16.5 SCSI 5.25" FH ST 4766E 676 15 1632 54 15.5 SCSI 5.25" FH ST 9095A 85.3 16 1024 63 16 IDE 2.5" ST 9096A 85.3 16 1024 63 16 IDE 2.5" ST 9096N 85 - - - 16 SCSI-2 2.5 ST 9100AG 85.3 16 1024 - 16 IDE 2.5" ST 9144 42.6 16 1024 63 16 IDE 2.5" ST 9144A 127.9 16 1024 63 16 IDE 2.5 x.75" ST 9144N 128 - - - 16 SCSI-2 2.5 x.75" 162 Hard Drive I·ible X X X X CMOS SETTINGS 1" 16x470x63 16x659x63 16x825x63 16x876x63 16x1024x63 1" 1" .75" © CSC 1996 Corporate Systems Center (408) 734·8787 IMODEL LNUMBER FORMATTED CAPAClYY --- NO. OF HEADS NO. OF CYLINDERS SEGORS PER TRACK AVERAGE IN MS INTERFACE FORM FAGOR CMOS SETTINGS 11 ST 9235N 209 N/A N/A - 16 SCSI 2.5 ST 9295AG 261 16 1024 - 16 IDE 2.5 ST 11200N/ND 1050 15 1877 10.51 FSCSI2 3.5 X 111 ST 11200N/ND 1050 15 1877 - 10.5121 FWSCSI2 3.5 X 111 ST 11700N/ND 1430 13 2626 - 9/10.5 FSCSI2 ST 11701 N/ND 1430 13 2626 63 9/10.5 FWSCSI2 3.5 X 111 ST 11750N/ND 1437 12 2756 63 8/9 FSCSI2 ST 11751 N/ND 1437 12 2756 63 8/9 FWSCSI2 3.5 X 111 ST 12400N/ND 2100 19 2626 63 9/10.5 FSCSI2 ST 12401 N/ND 2100 19 2626 63 9/10.5 FWSCSI2 3.5 X 111 ST 12550N/ND 2100 19 2756 63 8/9 FSCSI2 3.5 X 111 ST 12551 N/ND 2100 19 2756 63 8/9 FSCSI2 3.5 X 111 ST 31200N/ND 1050 9 2626 63 9/10.5 FSCSI2 ST 41097J 1097 17 2101 71 12 SMD ST 41200N/NM/NV 1037 15 1931 71 15 SCSI ST 41201J/K 1200 15 2101 71 11.5 SMD ST 41291K 1200 15 2101 71 11.5 DP-IPI 3.5 X 11 5.25 11 5.25 11 5.25 5.25 11 ST 41520K 1370 18 2101 71 11.5 ST 41600N/N D 1370 18 2101 75 11.5 FH 11 DP-SCSI2 5.25 FH SCSI2 5.25 11 FH ST 41601 N/ND 1370 18 2101 75 11.5 FSCSI2 ST 41650N/N D 1415 15 2107 87 15 SCSI-2 ST 41651 N/ND 1415 15 2107 77 15 ST 41800K 1624 15 2627 81 11 ST 42000N/N D 1792 15 2627 84 11 ST 42100N 1900 15 2574 84 12.9 ST 42100NM/ND/NV 1037 15 1931 84 15 ST 42101 N/ND 1900 15 2574 84 13 ST 42400N 2100 19 2653 84 11 ST 43200K 33851< 19 2738 91 10/11 11 FWSCSI2 5.25 FH 11 SCSI-2 5.25 FH FWSCSI2 5.25 11 FH ST 43400N/N D 2912 19 2738 88 11 FSCSI2 ST 43401 N/N D 2912 19 2738 88 10/11 ST 43402ND 2912 19 2738 88 10/11 11 5.25 FH FWSCSI2 5.25 11 FH FWSCSI2 5.25 11 FH ST 81236J/KIN 1056 17 1635 64 15 IPI-2/SCSI8 ST 81123J 11231< 17 1635 64 15 SMD 8 ST 81154K 1154'1< 17 1635 64 15 IPI-2 8 ST 82030J/K 2030'1< 21 2120 64 11 IPI-2 8 SA 604 5 4 160 17 140 MFM SA 606 7 6 160 17 140 MFM 11 5.25 FH 5.25 11 FH SA 607 5 2 306 17 80 MFM 5.25 11 FH 11 3.5 X 111 3.5 X 111 3.5 X 111 111 FH FH FH 11 5.25 FH 5.25 11 FH 11 5.25 FH DP IPI-2 5.25 11 FH 11 FSCSI2 5.25 FH FSCSI2 5.25 11 FH SCSI-2 5.25 11 FH FSCSI2 11 - - 11 11 11 SHUGART © CSC 1996 Hard Drive Bible 163 Corporate Systems Center (408) 734·8787 MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SEGORS PER TRACK AVERAGE IN MS INTERFACE FORM FAGOR SA 612 11 4 306 17 100 MFM 5.25" FH SA 706 6 2 320 17 120 MFM 5.25" FH SA 712 11 4 320 17 80 MFM 5.25" FH SA 724 20 8 320 17 80 MFM 5.25" FH SA 1002 5 8 320 17 120 MFM 8" SA 1004 10 - - 17 - MFM 8" SA 1106 30 - - 17 8" SA 4004 14 14" 29 17 MFM 14" SA 4100 56 - MFM SA 4008 - 17 - MFM 17 - MFM 14" 1200 174 8 1216 35 25 ESDI 5.25" FH 1300 261 12 1216 35 25 ESDI 5.25" FH 2200 174 8 1216 35 25 SCSI 5.25" FH 2300 261 12 1216 35 25 SCSI 5.25" FH 4410 322 11 1100 52 16 ESDI 5.25" FH 4420 334 11 1100 54 17 SCSI 5.25" FH 5710 655 15 1224 48 16 ESDI 5.25" FH 5720 655 15 1224 48 16 SCSI 5.25" FH 5810 688 15 1658 54 14 ESDI 5.25" FH 5820 688 15 1658 54 14 SCSI 5.25" FH 6200 1062 15 1921 72 14 SCSI 5.25" FH CMOS SETTINGS SIEMENS STORAGE DIMENSIONS AT-40 44 5 1024 17 28 MFM 5.25" HH AT-70 71 8 1024 17 28 MFM 5.25" HH AT-100R 109 8 1024 26 28 RLL 5.25" FH AT-100S 105 3 1224 54 19 SCSI 3.5 X 1" AT-120 119 15 918 17 27 MFM 5.25" FH AT-133 133 15 1024 17 28 MFM 5.25" FH AT-140 142 8 1024 34 28 ESDI 5.25" FH AT-155E 157 7 1224 52 14 ESDI 5.25" FH AT-155S 156 9 1224 36 36 SCSI 5.25" FH AT-160 159 15 1224 17 28 MFM 5.25" FH AT-200 204 15 1024 26 28 RLL 5.25" FH AT-200S 204 7 1021 26 15 SCSI 3.5 X 1" AT-320E 329 15 1224 35 16 ESDI 5.25" FH AT-320S 320 15 1224 36 16 SCSI 5.25" FH AT-335E 338 15 1224 36 16 ESDI 5.25" FH AT-650E 651 15 1632 52 16 ESDI 5.25" FH 164 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 734·878J [MODEL FORMATTED ~.:..:.:.:M=BE~R _ _ _ _ _--=-CAPACITy NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR AT-650S 651 15 1632 54 16 SCSI 5.25" FH AT-1000S 1000 15 1632 63 15 SCSI 5.25" FH MAC-195 195 7 - - 15 SCSI 3.5 X 1" PS-155E 156 9 1224 36 14 ESDI 5.25" FH PS-155S 156 9 1224 36 14 SCSI 5.25" FH PS-320S 320 15 1224 36 16 SCSI 5.25" FH PS-335E 338 1224 36 16 ESDI 5.25" FH PS-650S 651 15 1,),- 1632 54 16 SCSI 5.25" FH CMOS SETTINGS SYQUEST TECHNOLOGY so 225F 20 4 615 17 85 MFM 5.25" HH SO 306F 5 4 306 17 85 MFM 5.25" HH SO 306R 5 2 306 17 85 MFM 5.25" HH SO 306RD 5 2 306 17 85 MFM 5.25" HH SO 312 10 2 615 17 85 MFM 4" HH SO 312RD 10 2 615 17 85 MFM 411 HH SO 315F 21 4 612 17 65 MFM 411HH SO 319 10 2 612 17 85 MFM 4"HH so 325 21 4 612 17 85 MFM 4" HH SO 325F 20 4 615 17 65 MFM 4"HH SO 338F 30 6 615 17 65 MFM 411 HH sa 340AF sa 555 sa 2542A sa 5110 38 6 640 17 65 MFM 4"HH 44 2 1021 42 20 SCSI 43 2 1481 41 15 IDE 5.25" HH 2.5 11 5x988x17 13x972x17 89 2 1720 82 20 SCSI 5.25 11 HH 5x1011x17 TANDON COMPUTER CORPORATION TM 244 41 4 782 26 37 RLL 5.25" HH TM 246 62 6 782 26 37 RLL TM 251 5 2 306 17 85 MFM 5.25" HH 5.25 11 HH TM 252 10 4 306 17 85 MFM 5.25" HH TM 261 10 2 615 17 85 MFM 3.5 x 111 TM 262 2'1 4 615 17 65 MFM 3.5 x 111 TM 262R 20 2 782 26 85 RLL 3.5 x 1" TM 264 4'1 4 782 26 85 RLL 3.5 x 1" TM 344 4'1 4 782 26 37 RLL 3.5 x 1" TM 346 62 6 782 26 37 RLL 3.5 x 1" TM 361 10 2 615 17 65 MFM 3.5 x 1" TM 362 2'1 4 615 17 65 MFM 3.5 x 1" TM 362R 20 2 782 26 85 RLL 3.5 x 1" TM 364 4'1 4 782 26 85 RLL 3.5 x 1" © CSC 1996 Hard Drive Bible 16J Corporate Systems Center (408) 734-8787 MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR TM 501 5 2 306 17 85 MFM 5.25 11 FH TM 502 10 4 306 17 85 MFM 5.25" FH 85 MFM 5.25 11 FH TM 503 15 6 306 17 TM 602S 5 4 153 17 85 MFM 5.25 11 FH TM 603S 10 6 153 17 85 MFM 5.25" FH TM 603SE 21 6 230 17 85 MFM 5.25 11 FH TM 702 20 4 615 26 40 RLL 5.25 11 FH TM 702AT 8 4 615 17 35 MFM 5.25" FH TM 703 10 5 733 17 40 MFM 5.25" FH TM 703C 25 5 733 17 40 MFM TM 703AT 31 5 733 17 35 MFM 5.25" FH 5.25 11 FH TM 705 41 5 962 17 40 MFM 5.25" FH TM 755 43 5 981 17 33 MFM TM 2085 74 9 1004 36 25 SCSI 5.25" HH 5.25 11 FH TM 2128 115 9 1004 36 25 SCSI 5.25" TM 2170 154 9 1344 36 25 SCSI 5.25 11 TM 3085 71 8 1024 17 37 MFM 3.5 X 111 TM 3085R 71 8 1024 17 37 MFM 3.5 X 111 TM 3085R 104 8 1024 26 37 RLL 3.5 X 1" CMOS SETTINGS TANDY CORPORATION 25-1045 20 4 615 17 35 IDE 5.25" HH 25-1046 43 4 782 27 28 IDE 5.25" HH 25-1047 20 4 615 17 35 IDE - TEAC AMERICA, INC. so 150 10 4 306 17 80 MFM 5.25 11 FH SO 340A 43 2 1050 40 23 IDE 3.5 X 111 SO 340S 43 2 1050 40 23 SCSI 3.5 X 111 SO 380 86 4 1050 40 20 IDE 3.5 X 1" SO 380S 86 4 1050 40 20 SCSI 3.5 X 1" SO 510 10 4 306 17 65 MFM 5.25 11 FH SO 520 20 4 615 17 65 MFM 5.25" FH SO 540 40 8 615 17 65 MFM 5.25" FH SO 31051-1 105 4 1381 48 -20 IDE 3.5 X 1" 5 4 153 17 65 MFM 5.25" FH 10 4 306 17 105 MFM 5.25 11 FH 4x615x17 4x615x17 12x1005x17 TEXAS INSTRUMENTS TI-5 TOKICO OK 503-2 166 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 734·878l ------- MODEL NUMBER FORMATTED CAPACITY '---------- NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR CMOS SETTINGS TOSHIBA AMERICA, INC. MK 53FA {M} 43 5 830 17 30 MFM 5.25" FH MK 53FA {Rt} 64 5 830 26 30 RLL 5.25" FH MK 53FB {M} 43 5 830 17 25 MFM 5.25" FH MK 53FB {FQ 64 5 830 26 25 RLL 5.25" FH MK 54FA (M} 60 7 831 17 30 MFM 5.25" FH MK 54FA {R:} 90 7 830 26 25 RLL 5.25" FH MK 54FB {M} 60 7 830 17 25 MFM 5.25" FH ~K 54FB {FQ 90 7 830 26 25 RLL 5.25" FH ~K 56FA {M} 86 10 830 17 30 MFM 5.25" FH MK 56FA {R} 129 10 830 26 30 RLL 5.25" FH MK 56FB{M} 72 10 830 17 25 MFM 5.25" FH MK 56FB {Rt} 105 10 830 26 25 RLL 5.25" FH MK72 72 10 830 17 25 MFM 3.5 X 1" MK 72PCR 105 10 830 26 25 RLL 3.5 X 1" MK 130 53 9 733 17 25 MFM 3.5 X 1" MK 134FA {1M} 44 7 733 17 25 MFM 3.5 X 1" MK 134FA {IR} 65 7 733 26 23 RLL 3.5 X 1" MK 153FA 74 5 830 35 23 ESDI 5.25" FH MK 153FB 74 5 830 35 23 SCSI 5.25" FH MK 154FA 104 7 830 35 23 ESDI 5.25" FH MK 154FB 104 7 830 35 23 SCSI 5.25" FH MK 156FA 145 10 830 35 23 ESDI 5.25" FH MK 156FB 145 10 830 35 23 SCSI 5.25" FH MK 232FB 45 3 845 35 25 SCSI 3.5 X 1" MK 233FB 76 5 845 35 25 SCSI 3.5 X 1" MK 234FB 101 7 845 35 25 IDE 3.5 X 1" 12x945x17 MK 234FC 101 7 845 35 25 IDE 3.5 X 1" 12x945x17 MK 250FA 382 10 1224 35 18 ESDI 5.25" FH MK 250FB 382 10 1224 35 18 SCSI 5.25" FH MK 355FA 459 9 1632 53 16 ESDI 5.25" FH MK 355FB 459 9 1632 53 16 SCSI 5.25" FH MK 358FA 676 15 1661 53 16 ESDI 5.25" FH MK 358FB 676 15 1661 53 16 SCSI 5.25" FH MK 556FA 152 10 830 36 23 ESDI 5.25" FH MK 1034FC 107 4 1339 39 16 IDE 3.5" MK 1122FC 43 5 988 17 23 IDE 2.5" MK 2024FC 86 2 988 17 19 IDE 2.5" 16x615x17 MK 2124FC 130 6 1820 48 17 IDE 2.5" 16x1155x17 8x664x39 L-.-. © CSC 1996 Hard Drive Bible 16l Corporate Systems Center (408) 734·8787 MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR TL 213 10 2 640 17 105 MFM 5.25" HH TL 226 22 4 640 17 85 MFM 5.25" HH TL 238 22 4 640 17 85 MFM 5.25" HH TL 240 33 6 640 17 65 MFM 5.25" HH TL 258 33 6 640 17 65 MFM 5.25" HH TL 326 22 4 640 17 65 MFM 5.25" HH TL 340 33 6 640 17 65 MFM 5.25" HH VERTEX (also see Priam) 26 v 130 3 987 17 40 MFM 5.25" FH V 150 43 5 987 17 40 MFM 5.25" FH V 170 60 7 987 17 28 MFM 5.25" FH CMOS SETTINGS TULIN WESTERN DIGITAL WD362 20 4 615 17 80 MFM WD 382R 20 2 782 26 85 RLL WD 383R 30 4 615 26 85 RLL WD 384R 40 4 782 26 85 RLL WD 544R 40 4 782 26 40 RLL WD 582R 20 2 782 26 85 RLL WD 383R 30 4 615 26 85 RLL WD 384R 40 4 782 26 85 RLL WD 93024A 20 2 782 27 28 IDE WD 93024X 20 2 782 27 39 IDE WD 93028A1AD 20 2 782 27 69 IDE WD 93028X 20 2 782 27 80 IDE WD 93034X 30 3 782 27 39 IDE WD 93038X 30 3 782 27 80 IDE WD 93044A 40 4 782 27 28 IDE WD 93044X 40 4 782 27 39 IDE WD 93048AD 40 4 782 27 69 IDE WD 93048A 40 4 782 27 69 IDE WD 93048X 40 4 782 27 80 IDE x 1" 3.5 x 1" 3.5 x 1" 3.5 x 1" 3.5 x 1" 3.5 x 1" 3.5 x 1" 3.5 x 1" 3.5 x 1" 3.5 x 1" 3.5 x 1" 3.5 x 1" 3.5 x 1" 3.5 x 1" 3.5 x 1" 3.5 x 1" 3.5 x 1" 3.5 x 1" 3.5 x 1" 3.5 x 1" 3.5 x 1" WD 95024A 20 2 782 27 28 IDE 5.25" HH WD 95024X 20 2 782 27 39 IDE 5.25" HH WD 95028Z 20 2 782 27 39 IDE 5.25" HH WD 95028AD 20 2 782 27 69 IDE 3.5 WD 95028X 20 2 782 27 80 IDE 5.25" HH WS262 20 4 615 17 80 MFM WD 344R 40 4 782 26 40 RLL 168 Hard Drive Bible 3.5 x 1" © CSC 1996 Corporate Systems Center (408) 734-8787 [MODEL l!!J!MBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR J CMOS SETTINGS WD 95034X 30 3 782 27 39 IDE 3.5 X 1" WD 95044A 40 4 782 27 28 IDE 3.5 X 1" WD 95044X 40 4 782 27 39 IDE 3.5 X 1" WD 95048A 40 4 782 27 69 IDE 3.5 X 1" WD 95048AD 40 4 782 27 69 IDE 3.5 X 1" WD 95048X 40 4 782 27 80 IDE 5.25" HH WD A8130 32 5 733 17 19 IDE 2.5" WD AH260 63 7 1024 17 19 IDE 2.5" WD AC140 42 5 980 17 18 IDE 3.5" WD AC160 62 7 1024 17 17 IDE 3.5 X 1" WD AC280 85 10 980 17 18 IDE 3.5 X 1" WD AC2120 125 8 872 35 17 IDE 3.5 X 1" WD AP4200 212 12 987 35 15 IDE 3.5 X 1" WD M1130-44 41 2 1104 33 19 MCA 3.5 X 1" WD M1130-7'2 68 4 1104 32 19 MCA 3.5 X 1" WD SC8320 320 6 2105 35 12 SCSI-2 3.5 X 1" WD SC8400 400 8 1900 35 12 SCSI-2 3.5 X 1" WD SP4200 209 4 1900 35 14 SCSI-2 3.5 X 1" Condor 320 6 2105 35 13 SCSI 3.5 X 1" Piranha 105A 105 2 1917 35 15 IDE 3.5 X 1" Piranha 105S 105 2 1917 35 15 SCSI 3.5 X 1" Piranha 21 OA 210 4 1917 35 15 IDE 3.5 X 1" Piranha 21 OS 210 4 1917 35 15 SCSI 3.5 X 1" OWL I 10 4 306 17/32 65 MFM OWL II 20 4 612 17/32 65 MFM OWL III 40 4 888 27 38 MFM 5.25" HH 5.25 11 HH 5.25 11 HH -- 13x1000x16 13x950x33 XEBEX YE-DATA AMERICA, INC. (also see C.ltoh) YD-3042 44 4 788 42 28 SCSI 3.5 X 111 YD-3081 B 45 2 1057 42 28 SCSI 3.5 X 111 YD-3082 87 8 788 42 28 SCSI 3.5 X 111 YD-30828 90 4 1057 42 28 SCSI 3.5 X 111 X 111 YD-30838 136 6 1057 42 28 SCSI 3.5 YD-3084B 181 8 1057 42 28 SCSI 3.5 X 111 YD-3161 B 45 2 1057 42 19 IDE 3.5 X 111 YD-3162B 90 4 1057 42 19 IDE 3.5 x 111 YD-3181 B 45 2 1057 42 19 SCSI 3.5 x 111 YD-3182B 90 4 1057 42 19 SCSI YD-3530 32 5 731 17 - MFM 3.5 x 111 5.25 11 HH '--. © csc 1996 Hard Drive Bible 16~ Corporate Systems Center (408) 734·8787 MODEL NUMBER FORMATTED CAPACITY NO. OF HEADS NO. OF CYLINDERS SECTORS PER TRACK AVERAGE IN MS INTERFACE FORM FACTOR YD-3540 45 7 731 17 - MFM 5.25 11 HH ZH 3100 86 20 IDE/SCSI 3.5 X 111 121 - 20 IDE/SCSI 3.5 X 111 ZH 3240 237 - - ZH 3140 - 12 IDE/SCSI 3.5 X 1" ZH 3380 332 - - 12 IDE/SCSI 3.5 X 1" ZH 3490 427 - - - 12 IDE/SCSI 3.5 X 111 CMOS SETTINGS ZENTEC 170 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 CONTROLLER INFORMATION isted on the following pages are descriptions of common controller cards with performance ratings and jumper settings. The jumpe:r setting listed are the default or most common configuration we've seen. The junlper settings needed to make the card work in your system may be different. Use the settings shown a reference guide only. Be sure to consult the controller card nlanual for detailed information. L ADAPTEC CO,NTROLLERS Adaptee 1520 Adaptee U522 A 16-bit: controller that also supports SCSI-II. The 1520 is a hard drive only controller. The 1522 also supports 2 floppy drives. Default Junlpers: © In: J5-2, J5-5, J5-6, J6-1, J6-2, J6-3, J6-5, J7-1 *,J7-2*,J7-4*,J7-6*, J8-4, J9-2, J9-6, J9-7 , J9-8 Notes: * Used only on 1522 (floppy jumpers). esc 1996 Hard Drive Bible 171 Corpora Ie Syslems Cenler (408) 143·8787 Adoptee 1540A Adopted 1542A A 16-bit SCSI controller. The 1540A is a hard drive only controller. The 1542A also supports 2 floppy drives. Default Jumpers: In: J1-10,J6-1,J7-1,J14-2,J15-2,J17-1 & 2*, J18-1& 2*,J19-1 & 2* Notes: * Used only on 1542 (floppy jumpers). Adoptee AHA 1542(F A 16-bit SCSI host adapter. Supports a total of 7 internal and external devices. Also supports floppy drives. Default Jumpers: All switches off. Adoptee 2010A An 8-bit controller that controls 2 hard drives only. Default Jumpers: None installed. To format, use: G=C800:CCC Notes: 172 Hard Drive Bible Jumper E-F for removable cartridge O. Jumper G-H for removable cartridge drive 1. Jumper K-L for controller internal diagnostics. Boards with PIN 401400 Rev. C or later are required for use in AT class machines. © csc 1996 Corporate Systems Center (408) 743·8787 Adoptee 2320A Adoptee 2322A Adoptee 232~~A-8 A 16-bit: ESDI controller that controls 2 hard drives at 10MHz and supports 1:: 1 interleave. The 2322A also supports two floppy drives. The 2322A,·8 supports data rates up to 15 MHz. Default Junapers: In: J13-1 & 2,J18-1 & 2,J19-1 & 2*,J20-1 & 2*,J21-2 &3* To forrnat, use: G=C800:5 Notes: *2322A only for floppy control. CCAT CONTROLLERS CCAT 200A I,DE Card pin 6620000440 A 16-bit IDE controller that controls 2 IDE drives and 2 floppy drives. Default Jumpers: None installed. To fornlat, use: G=C800:5 CONNER PERIPHERALS C'ONTROLLERS Conner IDE Card pin 02090-002 A 16-bit IDE paddle board that controlls 2 IDE drives. Default Jumpers: E1, E2, and E4 installed. © csc 1996 Hard Drive 8ible 173 Corporate Systems Center (408) 743·8787 CORPORATE SYSTEM CENTER CONTROLLERS CSC AK-47 VESA SCSI-II A 16-bit high speed SCSI-II controller. Controls up to 7 total internal or external hard, optical, and tape drives. Also supports up to 4 floppy drives. Memory Base Address Setting: SW7 SWS Address Range Off On DOOO-D7FF** On Off DSOO-DFFF On On CSOO-CFFF Off Off EOOO-E7FF I/O Base Address Setting: sw6 1/0 Address Range On ISOH-I9FH Off 320H-33FH** Floppy Drive Enable/Disable: SWI Floppy Control On Disable Floppy Off Enable Floppy Interrupt Select 1/0 Address ISO-19FH 320-33FH Options: Valid IRQ IRQI4 IRQI5 CSC Caching ESDI Card A I6-bit caching controller which supports up to a total of 7 ESDI hard drive devices, and up to 4 floppy drives. Up to 32MB on board cache. Jumper Functions and Defaults Jumper WI W2 174 Hard Drive Bible Function BIOS Address BIOS Address Default On On Jumper On On © CSC 1996 Corporate Systems Center (408) 743·8787 Jumper W3 W4 WS W6 W7 W9 Default On Off On Off On 3FX Function Hard Disk Enable Fixed Disk Address Floppy Enable Cache Enable DACK2 Enable Floppy Address Jumper On Off On On On 1/2 IRQ Settings on SIP Switch SWl: IRQ Level 11 12 14 15 Notes: 1 2 .3 ~ 5. {1 1 8 On Off Off Off On Off Off Off Off On Off Off Off On Off Off Off Off On Off Off Off On Off Off Off Off On Off Off Off On To disable the hard drive controller: remove the jumper from 'W# and turn ALL switches on SWI to OFF. To disable the floppy controller: remove the jumpers from 'W5 and W7. To disable the Caching .Algorithm: install the jumper at W6. CSC FostCoch'e 32 Supports up to 7 SCSI devices and 4 floppy drives. Up to 32MB on board cache. A single 8-bit position dipswitch is used for hardware configurationsa and are shown below. Base Addres~ SWO SWI On On DOOO Off On C800 Off On EOOO Off Off D800 Bus Speed SW4 On Fast Off Faster Notes: © csc 1996 Floppy Drive SW5 On Enabled Off Disabled Module Type SW2 SW3 On On 256K Off On 1MB On Off 4MB Switches 6 & 7 controll the floppy disk density and should be left ON for standard floppy drives. Switch 8 is not in use. Hard Drive Bible 175 Corporate Systems Center (408) 743·8787 CSC FastCache 64 Supports up to 7 SCSI devices and 4 floppy drives. Up to 64MB onboard cache. A single 8-bit position dipswitch is used for hardware configurations and are shown below. Interrupt SW1 SW2 Off Off On Off Off On None IRQ14 IRQ15 Bus Speed SW4 On Non-Std. Off Standard Floppy Drive SW3 On Enabled Off Disabled Module Type SW% SW6 On On 256K Off On 1MB On Off 4MB Off Off 16MB Base Address SW7 SW8 Address Off On C800 On Pn DOOO Off Off D800 On Off EOOO CSC IDE FastCache 64 The IDE FastCache 64 controls up to 2 IDE drives and 4 floppy drives and can have up to 64MB of onboard cache memory. 176 Hard Drive Bible Base Address SW1 SW2 Address On C800* Off On On DOOO Off Off D800 Off On EOOO SIMM SW3 On On Off Off Bus Compatibility SW5 Off Primary* On Non-Standard Floppy Drives SW6 On Enabled* Off Disabled Type SW4 On Off On Off Module 256KB 1MB 4MB 16MB © csc 1996 Corporate Systems Center (408) 743·8787 IDE Address SW7 On Primary* Off Secondary Drive Interrupt SW8 On Buffered* Off Unbuffered DTC CONTROLLERS DTC 3250 An 8-bit: SCSI controller that also controls 2 floppy drives. Default JunIpers: In: WI On: SW2-1, SW2-8, SW2-9 To fonnat, use: GSDIAG DTC 3180 DTC 3280 A 16-bit SCSI controller. 3280 also controls floppy drives. Default JunIpers: In: WI-2 &3, W2-1 & 2*, SWI-8*, SWI-IO* To formlat, use: Notes: GSDIAG program * 3280 only for floppy drives. DTC 3290 An EISA bus SCSI controller with up to 4MB cache RAM. Controls up to 7 SCSI devices and two floppy drives. Default JunIpers: N one installed To format, use: © csc 1996 GSDIAG program Hard Drive Bible 177 Corporate Systems Center (408) 743·8787 Drc 5150 An XT (8-bit) MFM controller for 2 hard drives. 2: I interleave. Default Jumpers: In: WI-I & 2,W2,W3-2 & 3 On: SW4-4 To format, use: G=C800:5 Drc 5180C Rev. C Drc 5180C Rev. G Drc 5180CR Drc 5180 CRH Drc 51801 These are I6-bit MFM hard drives, 2: I interleave controllers. Default Jumpers: C Rev. c:WI C Rev. G:W2,W3,W6 CR:W4-2 & 3,W5-2 & 3 CRH:W5-I & 2,W6,W7 I:W4-2 & 3 To format, use: G=C800:5 Drc 5187 DrC 5187-1 DrC S187CR DrC 5187CRH DrC 51871 These are I6-bit RLL hard drives, 2: I interleave controllers. Default Jumpers: 87 & 87-I:WI,W2,W4,W7-7 & 8 CR:WI,W4-2 & 3,W5-I & 2,W6,W7,W8 CRH:WI,W4-I & 2,W5-2 & 3,W6,W7,W8 I:W4-2 & 3,W6,W7,W8 To format, use: 178 Hard Drive Bible G=C800:5 © CSC 1996 Corporate Systems Center (408) 743·8787 ore 5280eA-l DTe 5280e1-1 ore 5280eRA ore 5280CRZ ore 52801 These are 16-bit MFM hard drives, 2: 1 interleave controllers that also controll 2 floppy drives. Default JUfllpers: All Models:W5,W6 To fortnat, use: G=C800:5 ore 5387 Ofe 5287eR ore 528710 These are 16-bit RtL hard drive, 2: 1 interleave controllers that also control 2 floppy drives. Default Jutupers: 87:W3,-'W5,W6,W7 CR:W5,W6-2 & 3,W8,WIO I:W5,W6,W8,W10 To format, use: G=C800:5 ore 6180A ore 6280A A 16-bit ESDI, 1:1 interleave controller for 2 hard drives at 10MHz. Model 6280 also controls 2 floppy drives. Default Jumpers: 6180:W=~, SWl-4 6280:W2 To fornlat, use: © csc 1996 G=C800:5 Hard Drive Bible 179 Corporate Systems Center (408) 743·8787 D1e 6180-151 D1e 6280-151 A 16-bit ESDI, 1:1 interleave controller for 2 hard drives at 10MHz. Model 62S0-1ST also controlls 2 floppy drives. Default Jumpers: 6180-1ST:W4-2 &3, SWl-l, SWI--4, SWI-7, SWI-8 62S0-1ST: SWI-2, SWI-6, SWI-9, SWI-I0 To format, use: G=CSOO:S D1e 6180-151X D1e 6280-151X D1e 6282-24 These are 16-bit ESDI, 1: 1 interleave controllers that control 2 hard drives. Models 62S0-1STX and 6282-24 also control 2 floppy drives. These controllers can operate at data rates up to IS MHz. Default Jumpers: 61S0-1STX:W4-1 & 2,WS-l & 2, SWl-l, SWI-4, SWI-7, SWl-S 6280-1STX:W4-1 & 2, WS-l & 2, SWI-2, SWI-6, SWI-9, SWI-I0 6282-24:Wl-S & 6,WI-7 & S,Wl-9 & 10,W2-21 & 22,W2-2S &26 To format, use: G=CSOO D1e 6290-24 D1e 6290E EISA, ESDI, 1: 1 interleave controllers with up to 4MB cache. Controls up to 4 ESDI drives and 2 floppy drives. Default Jumpers: 6290-24: SWI-4, SWl-S 6290E: SWI-4 To format, use: Notes: 180 Hard Dr'.ve Bible G=c800:S Supports translation tnode for large capacity drives. © CSC 1996 Corporate Systems Center (408) 743·8787 Ofe 6195 OfC 6295 EISA, ESDI, 1: 1 interleave hard drive controllers. Model 6295 also controls 2 floppy drives. Default Jumpers: 6195: SWI-4 6295: SWI-4, SWI-8 To format, use: l'ifotes: G:=C800:5 Supports translation mode for large capacity drives. OfC 71S0 Ofe 72S0 An MFM, 1: 1 interleave hard drive controller. Model 7280 also supports 2 floppy drives. Default Jumpers: 7180:W4-2 & 3,·W6 7280:W5,W6 To format, use: G:=C800:5 Ofe 71S7 Dfe 7287 An RLL, 1: 1 interleave hard drive controller. Model 7287 also supports 2 floppy drives. Default Jumpers: 7187: W4-2 & 3,W6,W7,W8 7287:W5,W6,W8 To format, use: © CSC 1996 G:=C800:5 Hard Drive Bible 181 Corporate Systems Center (408) 743·8787 DTK CONTROLLERS (Data Enterprises} PTI-215 A I6-bit IDE controller for 2 hard drives and 2 floppy drives. Default Jumpers: WI-I & 2,W2-I & 2,W3-2 & 3 To format, use: DOS EVEREX CONTROLLERS EVEREX EV-346 A I6-Bit, 1: 1 interleave, MFM hard drive and floppy controller. Default Jumpers: None installed. To format, use: Speedstor or Disk Manager. Future Domain CONTROLLERS Future Domain TMC-BB5 An 8-bit SCSI host adapter, also controls 2 floppy drives. Default Jumpers: WI &W2 To format, use: Future Domain software. Future Domain TMC-1670SVP A I6-bit SCSI-2 host adapter, also controlls 2 floppy drives. 182 Hard Drive Bible Default Jumpers: None To format, use: Future Domain software. © CSC 1996 Corporate Systems Center (408) 743-8787 Fulure Doma;JrJ TMC- 166DDNK Fulure Ooma;JrJ TMC- 168DONK A 16-bit SCSI-II host adapter. The 1680 also controls 2 floppy drives. Default ]umlpers: None. To format, use: Future Domain software. ,LONGSHINE CONTROLLERS Longsh;ne LC~;-62 I 00 A 8-bit ~,fFM controller for 2 hard drives. Default ]uflllpers: 1-8 heads: ]PI 1 & 2 9-16 heads:]PI 2 & 3 G=C800:5 ,NCL CONTROLLERS NOC 5125 A 16-bit MFM controller for 2 hard drives and 2 floppy drives. Default ]umlpers: ]P5, low,er two pins jumpered. To format, use: © csc 1996 DIAGS, Speedstor, or Disk Manager. Hard Drive Bible 183 Corporate Systems Center (408) 743-8787 SEAGATE CONTROLLERS Seagate ST-01 Seagate ST-02 An B-bit SCSI controller for up to 7 devices. ST-02 also supports 2 floppy drives. Default Jumpers: JP6-N & O,JP6-Q & R To format, use: Notes: G=CBOO:5 * For ST-02 only. Seagate ST-05X An B-bit XT-IDE controller for up to 2 hard drives. Default Jumpers: None installed To format, use: DOS Seagate ST-OIA Seagate STOBA A 16-bitAT-ide controller for up to 2 hard drives. Model ST-OBA also controls up to 2 floppy drives. Default Jumpers: JP4-1 & 1*,JP5-1 & 2 To format, use: Notes: 184 Hard Drive Bible DOS * For ST-OBA © csc 1996 Corporate Systems Center (408) 743·8787 Seaga'e ST- I 1M Seaga'e ST- I 1R ST-IIM is an 8-bit MFM drive controller. ST-IIR is an 8-bit RLL hard drive controller. Default ]umlpers: None installed. To format, use: G=C800:5 Seaga,e SR2 Jf-M Seaga'e SR2 J'-R Seaga'e SR22-M Seaga'e SR2 Jf-R ST-21M and ST-22M are l6-bit MFM hard drive ontrollers. ST-21R and ST-22R are 16-bit RLL controllers. ST-22M and ST-22R also control 2 floppy drives. Default ]umlpers: ]P4* To format, use: :Notes: G=C800:5 * ST-22M & ST-22R only. ,SMSIOMTI CIONTROLLER~ SMSjOMTI 510 An 8-bit SCSI controller for 2 hard drives only. Default ]um,pers: Wl-2 & 3,W2-2 & 3,W3-1 & 2,W4-2 & 3 To format, llse: :Notes: © csc 1996 G=C800:5 pr OMT/DISK HA7 BIOS may cause partitioning problems with DOS 4.0 or later. Hard Drive Bible 185 Corporate Systems Center (408) 743·8787 SMSjOMTI 822 A 16-bit SCSI controller for 2 hard drives and 2 floppy drives. Default Jumpers: W5,W7,W17,W21,W24,W28,W32,W33-1 & 2,W35,W38-2 & 3 To format, use: Notes: G=C800:6 Drivers for Novell and more than 2 SCSI drives are available. May not operated in machines with 8MHz bus speed and no wait states. SMSjOMTI 5520 An 8-bit MFM controller for 2 hard drives only. Default Jumpers: None installed. To format, use: G=C800:6 SMS.OMTI 5527 An 8-bit RLL controller for 2 hard drives only. Default Jumpers: N one installed To format, use: G=C800:6 SMSjOMTI 8120 A 16-bit MFM controller for 2 hard drives only. Default Jumpers: N one installed To format, use: 186 Hard Drive Bible G=c8oo:6 © csc 1996 Corporate Systems Center (408) 743-8787 SMSjOMTI ~1140 SMSjOMTI 8240 A 16-bit MFM controller for 2 hard drives. Supports 1: 1 interleave and fast (average 700Kb/sec transfer). The 8240 also supports 2 floppy drives. Default JunIpers: None installed. To fonnat, use: Notes: OMPI/DISK software. Incofllpatible with some motherboards due to timing problem., but runs solid as a rock in boards with the original AT-IBM bus timing specifications. SMSjOMTI 8630 A 16-bit ESDI controller for 2 hard drives and 2 floppy drives. Operates with drive rates up to 10MHz. Supports 1: 1 interleave, and has 32K look-ahead cache. Default JunIpers: W17,W20-2 &3,W23,W24,W25 To format, use: G=CAOO:6 SMSjOMTI 8640 A 16-bit ESDI controller for 2 hard drives and 2 floppy drives. Operates with drive rates up to 15MHZ. Supports 1: 1 interleave, and has 32K look-ahead cache. Default JunIpers: W17,W20-2 &3,W23,W24,W25 To fonnat, use: © esc 1996 G=CAOO:6 Hard Drive Bible 187 Corporate Systems Center (408) 743·8787 Storage Dimension Controllers Storage Dimension SOC-801 Storage Dimension SOC-802 An 8-bit SCSI host adapter. SDC-802 also controlls 2 floppy drives. Default Jumpers: SDC-80 1 : JP 1-3 SDC-802:W3 To format, use: SpeedS tor or Disk Manager. Ultras tor Controllers Ultras tor 12C AI: 1 interleave caching controller for 2 ESDI drives at up to 24MHz. Also controls up to 3 floppy drives. Up to 16MB of caching memory can be installed. Default Jumpers: None installed. To format, use: G=C800:5 Ultras tor 12F Ultras tor 12F-24 AI: 1 interleave controller for 2 ESDI drives at up to 22MHz. Also controls up to 3 floppy drives. The 12F-24 supports 24MHz drives. Default Jumpers: N one installed. To format, use: 188 Hard Drive Bible G=C800:5 © csc 1996 Corporate Systems Center (408) 743·8787 Ultras tor 15C Ultrastor 1SCM A caching controller for 2 IDE drives and 3 floppy drives. Up to 8 MB of cache memory can be installed. The 15CM: also provides 2 serial ports, 2 parallel ports, and a game port. Default Junipers: None installed. To format, use: G=C800:5 Ultras tor 22C~ Ultras tor 22f An ESDI bus ESDI controller for 2 hard drives only. Supports 24MHz drives. The 22C caching controller supports up to 16MB of cache memory. Default Junipers: None installed. To fonnat, use: G=C800:5 Ultras tor 24C~ Ultras tor 24/~ An EISA bus SCSI controller for up to 7 devices and 3 floppy drives. The 24fC supports up to 16MB of cache memory. Default Junipers: None installed. To fonnat, use: © esc 1996 G=C800:5 Hard Drive Bible 189 Corporate Systems Center (408) 743·8787 Wangtee Controllers Wangtee EV-83 I Controls QIC-36 tape drives. Default Jumpers: E 3 & 4, E 8 & 9, E 11 & 12,Wl,W2,W3 Notes: See manual for switch settings, DMA settings and inter rupt jumpers. Most reported problems with this card are a result of DMA interrupt problems. Western Digital Controllers Western Digital WD ATl40 A 16-bit adapter board for 2 AT type IDE drives and 2 floppy drives. Default Jumpers: Wl- 3 & 4 To format, use: DOS Western Digital WD AT240 A 16-bit adapter board for 2 AT type IDE drives and 2 floppy drives. Default Jumpers: WI-3 & 4, W2-1 & 2 To format, use: 190 Hard Drive Bible DOS © csc 1996 Corporate Systems Center (408) 743·8787 Western Digilfal WD AT440 A 16-bit adapter board for 2 AT type IDE drives and 2' floppy drives. This board also has 2 serial ports and 1 parallel port. Default jumpers: W3-3 & 4,W4-1 & 2,WT-3 & 4,W7-5 & 6,W7-7 & 8,W8-1 & 2, W8-5 & 6,W8-9 & lO,W9-1 & 2,W9-3 & 4 To format, lIse: DOS WesternDig;tnl WD X1140 An 8-bit adapter board for 2 XT type IDE drives. Default jumpers: No jumpers on board. To format, use: G=C800:5 :Notes: Does not support daisy-chain cables. A separate cable must be used for each drive. Western Digital WD XrlS0R An 8-bit adapter board for 1 XT type IDE drive. Default jumpers: Wl- 2 & 3,W2-1 & 2,W3-1 & 2 To format, use: G=C800:5 Notes: Does not support daisy-chain cables. @1 CSC 1996 Hard Drive Bible 191 Corporate Systems Center (408) 743·8787 Western Digita/ WD SCS-XTAT An 8-bit SCSI host adapter for AT and XT type computers. Default jumpers: See Manual. To format, use: See Manual. Western Digita/ WD XTGEN Western Digita/ WD XTGEN2 Western Digita/ WD XTGENR XT-GEN and XT-GEN2 are 8-bit MFM controllers for 2 hard drives only. XT-G ENR is an 8-bit RLL controller. Default jumpers: GEN: No jumpers on board. GEN2: None. GEN2R: None. To format, use: G=C800:5 Western Digita/ WD 1002A-FOX FOOI/003 The FOOl controls 2 floppy drives only (No BIOS on card). The F003 includes a ROM BIOS. Default jumpers: W4-2 & 3 Western Digita/ WD 1002A-FOX F002/004 F002 controls 4 floppy drives only. F004 has a BIOS on card which permits installation of 1.2 and 1.44 MB drives in XT machines that normally only support 360K or 720K drives. 192 Hard Drive Blbl. @ CSC 1996 Corporate Systems Center (408) 743·8787 Default jUIDlpers: WI-2 & 3,W2-2 & 3,W3-1 & 2,W5-2 & 3,W6-2 & 3 To format, use: Notes: DOS Uses WS-37C65 chip, works well in 286/386 machines. Western Digital WD 1002-27X Western DigUal WD 1002A-27X An 8-bit RLL controller for 2 hard drives only.. Default jum.pers: 1002-27X:W3,W4-2 & 3,W6-2 & 3,W8-2 & 3, SI-5, SI-6,W9 1002A-27X: WI, W2 To format, use: G=C800:5 Western Digital WD 1002A-WXl An 8-bit MFM controller for 2 hard drives only. Default jumpers: W3,W4-2 & 3,W6-2 & 3,W8-2 & 3, SI-8 (AT Mode) To format, use: G=C800:5 Western Digital WD 1003-WAH A 16-bit MFM, 3: 1 interleave controller that supports 2 hard drives only. Default jum.pers: W6-2 & 3,W4-2 & 3,W5-1 & 2 To format, use: © csc 1996 DIAGS, SpeedStor, or Disk Manager. Hard Drive Bible 193 Corporate Systems Center (408) 743·8787 Western Digito/ WD 1003-WA2 Controls 2 hard drives at 3:1 interleave and 2 floppy drives. Default jumpers: E 2 & 3, E 4 & 5, E 7 & 8 To format, use: DIAGS, SpeedStor, or Disk Manager. Western Digito/ WD I 003V-MM I Western Digito/ WD 1003V-MM2 MMI is a 16-bit MFM controller for 2 hard drives at 2:1 interleave. MM2 also controls 2 floppy drives. Default jumpers: None installed. To format, use: DIAGS, SpeedStor, or Disk Manager. Western Digito/ WD I 003V-SR I Western Digito/ WD 1003V-SR2 SRI is a 16-bit controller for 2 hard drives at 2: 1 interleave. SR2 also controls 2 floppy drives. Default jumpers: N one installed To format, use: DIAGS, SpeedStor, or Disk Manager. Western Digito/ WD 1004-27X Western Digito/ WD 1004A-27X An 8-bit controller for 2 hard drives only. 194 Hard Drive Bible © csc 1996 Corporat. Syst.ms C.nt.r (408) 743·8787 Default juolpers: W25 To format, use: G=C800:5 Western Digital WD 1004A-WXl An 8-bit MFM controller for 2 hard drives only. Default jumlpers: See manual. To format, use: G=C800:5 Western Digital WD 10045A-WAH An ESDI controller for 2 hard drives only. Default jumpers: See manual. To format, use: G:=C800:5 Western Digital WD 1006V-MCI Western Digital WD 1006 V-MCR MCI is an MFM tnicro channel controller, and MCR is an RLL micro channel controller. Default jumpers: No jumpers on board. To format, use: @ CSC 1996 System supplied software. Hard Drlv. Blbl. 195 Corporate Systems Center (408) 743·8787 Western Digital WD 1006 V-MM I Western Digital WD 1006 V-MM2 MMI is a 16-bit MFM controller for 2 hard drives at 1:1 inteleave. MM2 also controls 2 floppy drives. Default jumpers: No jumpers installed. To format, use: DIAGS, SpeedStorm or Disk Manager. Western Digital WD 1006 V-SR I Western Digital WD 1006 V-SR2 SRI is a 16-bit RLL controller for 2 hard drives at 1: 1 inteleave. SR2 also controls 2 floppy drives. Default jumpers: None installed. To format, use: C800:5 Western Digital WD 100lA-WA2 A 16-bit ESDI controller for 2 hard drives and 2 floppy drives. Supports 1: 1 interleave, and 10MBits/sec transfer. Default jumpers: See manual. To format, use: C800:5 Western Digital WD 100lA-WAH A 16-bit ESDI controller for 2 hard drives. 10 Mb/ps at 1:1 interleave. 196 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 Default junIpers: Wt-2 & 3, W2-2 & 3, W3 To format, use: C800:5 Western Digilro/ WD lOOlV-MCl A micro channel controller for 2 ESDI drives. Default jUlnpers: No jumpers on board. To format, use: System supplies software. Western Digital WD l007V-SEl Western Digital WD l007V-SE2 A 16-bit ESDI controller for 2 hard drives at 1: 1 interleave with 32K look-ahead cache. Model SE2 also controls 2 floppy drives. Default jumlpers: W7-1 & 2"~V8-2 To format, use: & 3 G=COO:5 or C800:5 is W8 jumpered to 1 & 2. Western Digilro/ WD l009V-SEl Western Digilro/ WD l009V-SE2 A high-speed 16-bit ESDI controller with 64K cache, 1: 1 interleave, and up to 24Mbit/sec transfer. Available in ISA or EISA bus models. Model SE2 also supports up to 3 floppy drives. Default jumlpers: W2-2 & 3 (floppy), W3-1 & 2, W7 (EISA only). To format, use: © csc 1996 C800:5 Hard Drive Bible 197 Corporate Systems Center (408) 743·8787 Western Digital WD 7000 FASST A 16-bit SCSI controller that supports up to 7 SCSI devices and 2 floppy drives. Default jumpers: SA3, SA4, SA6, SA7, SA13, SA14, SA15, SA16, Wl-l & 2, W2-3 & 4, W2-9 & lO.W5 To format, use: Supplied software. Notes: Negotiates for synchronous SCSI transfer. Driver s available for Novell and Xenix. 198 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 CONNECTOR PINOUTS T he following pages contain pinout information on various interfaces. Table A .. Pinout lor Apple's External HOI-30 Connector Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 @ CSC 1996 Internal Connector External Connector DISK.+5 -LINK.SEL ----------------------------------DISK.+5 -DB(O) -------------~~---------------GROUND GROUND ------------------GROUND -DB(I) GROUND TERMPWR* --------------------------------DB(O) -DB(2) -DB(I) -DB(3) GROUND -DB(2) -DB(3) -ACK -DB(4) GROUND -DB(5) -DB(4) -DB(6) GROUND -DB(7) GROUND -DB(P) -DB(5) DISK.+5 GROUND -BSY -DB(6) GROUND -ATN -ACK -DB(7) GROUND -DB(P) -MSG GROUND -RST -REQ -SEL GROUND -C/D -BSY -I/O GROUND -REQ -ATN GROUND -C/D ---------~~-----------GROUND -RST GROUND -MSG ----------------------DISK.+5 - - - - - - - - --SEL -------------DISK.+5 -I/O ----------~------------- Hard Drive Bible 199 Corporate Systems Center (408) 743-8787 Figure B- Apple and Future Domain 2S-Pin D-Sub When looking at Table B, keep in mind that the connector numbers shown in the table and in Figure Bare the ones that connector manufacturers, like AMp, use on the connectors. These are not the numbers used by SUN For whatever reason, SUN used an unusual numbering scheme, which differs from the counting scheme the connector manufacturers use and print on the connector bodies. So, if you use an older SUN device, be extremely careful when using factory cables. Pin 1 Pin 13 ALERT • Female Side 0000000000000 000000000000 Pin2S Pin 13 Pin 1 Male Side 0 ••••••••• •••••••••••• 0 Pin 14 Pin2S Table B - Pinout for Apple and Future Domain Single-Ended SCSI Connectors Shown Above Apple Single-ended SCSI Pinout Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 Signal -REQ -MSG -I/O -RST -ACK -BSY GND -DBO GND -DB3 -DB5 -DB6 -DB7 Pin 14 15 16 17 18 19 20 21 22 23 24 25 Signal RES/GND -C/D RES/GND -ATN GND -SEL -DBP -DBI -DB2 -DB4 GND TermPwr* Future Domain Single-ended SCSI Pinout Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 Signal GND -DB(I) -DB(3) -DB(5) -DB(7) GND -SEL GND SQare -RST -C/D -I/O GND Pin 14 15 16 17 18 19 20 21 22 23 24 25 Signal -DB(O) -DB(2) -DB(4) -DB(6) -DB(P) GND -ATN -MSG -ACK -BSY -REQ -GND *Pin 25 - Termination Power is not connected in the Mac Plus connector. Non-Official Standard SCSI Connectors For whatever reasons, some companies decided to introduce non-standard SCSI connectors. The most common are Future Domain's 25-pin D-sub connector, used on their early SCSI host adapters,Apple's 25-pin D-sub connector with a different and totally incompatible pinout scheme, and IBM's proprietary PS/2 SCSIL connector. See above figures and tables. 200 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743· Table C- PincJut lor Single-Ended and Dillerential B-Cables Single-ended SCSI Pinout, B-Cable Dillerential SCSI Pinout, B-Cable Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 Pin :~O 31 32 33 34 Signal GND GND GND GND GND GND GND GND GND GND GND GND GND GND GND GND Pin 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Tef1l1P,N"rB 51 Tef1l1P,N"fB 52 GND 53 GND 54 GND 55 GND 56 G·ND 57 GND 58 GND 59 GND 60 GND 61 GND 62 GND 63 GND 64 GND 65 GND 66 GND 67 GND 68 Signal GND ··DB(8) -DB(9) ··DB(10) -DB(II) ··DB(12) ··DB(13) ··DB(14) ··DB(15) ··DB(Pl) -ACKB GND -REQB ··DB(16) ··DB(17) .. DB(18) Signal GND +DB(8) +DB(9) +DB(10) +DB(II) +DB(12) +DB(13) +DB(14) +DB(15) +DB(Pl) +ACKB GND +REQB +DB(16) +DB(17) +DB(18) Pin Signal GND -DB(8) -DB(9) -DB(10) -DB(II) -DB(12) -DB(13) -DB(14) -DB(15) -DB(Pl) -ACKB DIFFSENS -REQB -DB(16) -DB(17) -DB(18) TermPwrB TermPwrB TermPwrB TermPwrB TermPwrB TermPwrB -DB(19) -DB(20) -DB(21) -DB(22) -DB(23) -DB(P2) -DB(24) -DB(25) -DB(26) -DB(27) -DB(28) -DB(29) -DB(30) -DB(31) -DB(P3) GND +DB(19) +DB(20) +DB(21) +DB(22) +DB(23) +DB(P2) +DB(24) +DB(25) +DB(26) +DB(27) +DB(28) +DB(29) +DB(30) +DB(31) +DB(P3) GND -DB(19) -DB(20) -DB(21) -DB(22) -DB(23) -DB(P2) -DB(24) -DB(25) -DB(26) -DB(27) -DB(28) -DB(29) -DB(30) -DB(31) -DB(P3) GND 68-Pin Wide SCSI B; P-, and Q-Cables The pinout for single-(~nded and differential B-cables is shown in Table C. The P ..cable use a much smaller high-density connector because the smaller 3~-inch devices don't have enough mounting space to fit an IDC connector "rith 68 pins. The connector is the same for internal and external cables, but the internal version is unshielded with a plastic body and without llocking mechanisms. The male connector is the cable conne:ctor, and the device has the female connector. In 1992, there vv-as a proposed cable standardization for Wide SCSI devices but the Q-cable did not gain industry acceptance. © csc 1996 Hard Drive Bible 201 Corporate Systeml Center (408) 743·8787 Table D - Pinout for Single-Ended and Differential P-Cables Single-ended SCSI Pinout, P-Cable Pin 1 2 3 4 5 6 7 8 9 10 . 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 202 Hard Drive Bible Signal GND GND GND GND GND GND GND GND GND GND GND GND GND GND GND GND TermPwr TennPwr Reserved GND GND GND GND GND GND GND GND GND GND GND GND GND GND GND Pin 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 Signal -DB(12) -DB(13) -DB(14) -DB(15) -DB(P1) -DB(O) -DB(l) -DB(2) -DB(3) -DB(4) -DB(5) -DB(6) -DB(7) -DB(P) GND GND TennPwr TennPwr Reserved GND -ATN GND -BSY -ACK -RST -MSG -SEL -C/D -REQ -I/O -DB(8) -DB(9) -DB(10) -DB(ll) Differential SCSI Pinout, P-Cable Pin Pin Signal Signal -DB(12) +DB(12) -DB(13) +DB(13) -DB(14) +DB(14) -DB(15) +DB(15) -DB(P1) +DB(P1) GND GND -DB(O) +DB(O) -DB(l) +DB(l) +DB(2) -DB(2) +DB(3) -DB(3) +DB(4) -DB(4) -DB(5) +DB(5) -DB(6) +DB(6) -DB(7) +DB(7) -DB(P) +DB(P) DIFFSENS GND TennPwr TennPwr TennPwr TennPwr Reserved Reserved -ATN +ATN GND GND -BSY +BSY -ACK +ACK -RST +RST -MSG +MSG -SEL +SEL +C/D -C/D +REQ -REQ -I/O +1/0 GND GND -DB(8) +DB(8) -DB(9) +DB(9) -DB(10) +DB(10) -DB(ll) +DB(ll) © csc 1996 Corporate Systems Center (408) 743·8787 Table E- PinolfJt for SO ..Pin, Single-Eneleel anel Differential Centronics-Syyle Connector (A Cable) Single . .eneleel SCSI Pinout Differential SCSI Pinout Pin 1 2 3 4 Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Pin 26 27 28 29 30 31 32 33 34 35 36 37 Not 0Jnnected 38 Reserved 39 40 GND 41 GND 42 GND GND 43 44 GND GND 45 GND 46 GND 47 GND 48 GND 49 GND 50 Signal GND GND GND GND GND GND GND GND GND GND GND Reserved Signal -DB(O) -DB(I) -DB(2) -DB(3) -DB(4) -DB(5) -DB(6) -DB(7) -DB(P) GND GND Reserved TERMPWR Reserved GND -ATN GND -BSY -ACK -RST -]\1SG -SEL -C/D -REQ -I/O Signal GND +DB(O) +DB(I) +DB(2) +DB(3) +DB(4) +DB(5) +DB(6) +DB(7) +DB(P) DIFFSENS Reserved TERMPWR Reserved +ATN GND +BSY +ACK +RST +MSG +SEL +C/D +REQ +1/0 GND Pin 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Signal GND -DB(O) -DB(I) -DB(2) -DB(3) -DB(4) -DB(5) -DB(6) -DB(7) -DB(P) GND Reserved TERMPWR Reserved -ATN GND -BSY -ACK -RST -MSG -SEL -C/D -REQ -I/O GND Table F . . ESDI Control Signals (J' /P' ) Control Signal Name Ground -Head Select 3 1 -Head Select 2 3 -Write Gate 5 =-~onfig/-Status Data 7 -Transfer Ack 9 -Attention 11 -Head Select 0 13 -Sector/-Address Mark 15 Found 17 -Head Select 1 19 -Index 21 -Ready 23 -Transfer Request 25 -Drive Select 1 27 -Drive Select 2 29 -Drive Select 3 31 -Read Gate 33 © csc 1996 Signal Pin 2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32 34 Transmission To Drive To Drive To Drive To Controller To Controller To Controller To Drive To Controller To Drive To Controller To Controller To Drive To Drive To Drive To Drive To Drive To Drive Hard Drive Bible 203 Corporate Systems Center (408) 743·8787 Table G- ESDI Control Signals Continued (J2/P2J Control Signal Name Ground -Drive Selected -Sector Address Mark Found -Seek ComJ2lete -Address Mark Enable 6 -Reserved for SteJ2 Mode +Write Clock -Write Clock -Cartridge Changed + Read Reference Clock 12 -Read Reference Clock 15,16 +NRZ Write Data -NRZ Write Data + NRZ Read Data 19 -NRZ Read Data Signal Pin 1 2 3 4 5 7 8 9 10 11 13 14 17 18 20 Transmission To Controller To Controller To Controller To Drive To Controller To Drive To Drive To Controller To Controller To Controller To Drive To Drive To Controller To Controller To Controller Table H-IBM I/O Channel Pinout (Sides A & BJ Pin Al A2 A3 A4 AS A6 A7 A8 A9 A10 All A12 A13 A14 A15 A16 A17 A18 A19 A20 A21 A22 A23 A24 A25 A26 A27 A28 A29 A30 A31 204 Hard Drive Bible Signal Name /IOCHCK SD7 SD6 SD5 SD4 SD3 SD2 SD1 SDO /IOCHRDY AEN SA19 SA18 SA17 SA16 SA15 SA14 SA13 SA12 SAIl SA10 SA9 SA8 SA7 SA6 SA5 SA4 SA3 SA2 SAl SAO Pin B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 B13 B14 B15 B16 B17 B18 B19 B20 B21 B22 B23 B24 B25 B26 B27 B28 B29 B30 B31 Signal Name GND RESETDRV +5VCC IRQ9 -5VCC DRQ2 -12VCC OWS +12VCC GND /SMEMW /SMEMR /1 OW //IOR /DACK3 DRQ3 /DACK1 DRQ1 /REFRESH CLK IRQ7 IRQ6 IRQ5 IRQ4 IRQ3 /DACK2 T/C ALE +5VCC OSC GND © CSC 1996 Corporate Systems Center (408) 743·8787 Table I -IBM I/O Channel Pinout Continued (Sides C& OJ Pin C1 C2 C3 C4 C5 C6 C7 C8 C9 C10 C11 C12 C13 C14 CIS (:16 C17 C18 - Signal Name SBRE LA23 LA22 LA21 LA20 LA19 LA18 LA17 /MEMR /MEMW SD08 SD09 SD10 SD11 SD12 SD13 SD14 SD15 Pin D1 D2 D3 D4 D5 D6 D7 D8 D9 D10 D11 D12 D13 D14 D15 D16 D17 D18 Signal Name /MEMCS16 /IOCS16 IRQ10 IRQ11 IRQ12 IRQ15 IRQ14 /DACKO DRQO /DACK5 DRQ5 /DACK6 DRQ6 /DACK7 DRQ7 +5VCC /MASTER GND Table J - Pinout Table lor IBM High-Density PS/2 Connector Pin :1 2 3 4 5 (5 7 8 9 10 11 12 13 i4 15 ~l6 17 18 19 20 21 22 23 24 25 26 27 28 29 30 © csc 1996 Signal Name Gl\J"D -DB(O) Gl\J"D -DB(l) Gl\J"D -DB(2) GND -DB(3) GND -DB(4) GND -DB(5) GND -DB(6) GND -DB(7) GND -DB(P) GND GND G:ND GND Reserved/GND Reserved/GND Not Connected TERMPWR Reserved Reserved GND GND Pin 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 Signal Name GND -ATN GND GND GND -BSY GND -ACK GND -RST GND -MSG GND -SEL GND -C/D GND -REQ GND -I/O GND Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Hard Drive Bible 205 Corporate Systems Center (408) 743·8787 Table K - IDE Interlace Pinout Pin 01 03 05 07 09 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 Signal Name -Host Reset + Host Data 7 + Host Data 6 + Host Data 5 + Host Data 4 + Host Data 3 + Host Data 2 + Host Data 1 + Host Data 0 Ground Reserved -Host lOW -Host lOR Reserved Reserved +Host IRQ 14 +HostADDR 1 +HostADDR 0 -Host CSO -Host SLY/ACT Pin 02 04 06 08 10 12 14 16 18 20 22 24 26 28 30 32 34 36 38 40 Signal Name Ground + Host Data 8 + Host Data 9 + Host Data 10 + Host Data 11 + Host Data 12 + Host Data 13 + Host Data 14 + Host Data 15 Key Ground Ground Ground + Host ALE Ground + Host 1016 - Host PDIAG + HostADDR 2 - Host CSI Ground Table L- QIC-36 Connector Pin Assignments The QIC-36 interface is implemented through a 50-pin dual inline header. The suggested mating connector is a 3M PIN 3425-60XX, 342570XX or equivalent. Maximum cable length is 10 feet (3 meters). Description Signal Tape Motion Enable GOTape Direction Control REVTrack Select 2/3 TR3Track Select 2/2 TR2Track Select 2/1 TRlTrack Select 2/0 TROReset (Initialize Drive) RSTReserved (Not Used) DS3Reserved (Not Used) DS2Reserved (Not Used) DS 1Drive Select 0 DSOHigh Write Current HCRead Data (Pulse Output) RDPUpper Tape Position Code UTHLower Tape Position Code LTHDrive Select Response SLDCartridge In Place CINUnsafe (No Write Protect) USFCapstan Tachometer Pulse TCHWrite Data Signal WDAWrite Data Signal + WDAThreshold (35% Read Margin) TDHHigh Speed Slew Select HSDWrite Enable WENErase Enable EEN206 Hard Drive Bible Source C C C C C C C C C C C C D D D D D D D C C C C C C Pin 2 Return 1 4 3 6 8 7 10 12 14 16 18 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 5 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 © csc 1996 Corporate Systems Center (408) 743-8787 Table M - SCSI Pinout - Centronics, Mac, and Differential IDC Pin Number 1 2 3 4 5 6 7 8 Mac DB-25 Pin Number 26 2 27 :3 28 8 21 22 -1 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 © Centronics Pin Number 1 csc 1996 29 5 :30 10 23 6 :31 7 :32 11 12 :8 :33 13 9 :34 10 :35 11 :36 12 :37 13 .38 14 .39 15 40 16 41 17 ·42 18 43 19 44 20 45 21 46 22 47 23 48 24 49 25 50 20 '7 9 24 25 14 16 17 18 6 5 4 2 19 15 1 3 Signal-Ended Signal Name Differential Signal Name Ground -Data Bus Bit 0 Ground -Data Bus Bit 1 Ground -Data Bus Bit 2 Ground -Data Bus Bit 3 Ground -Data Bus Bit 4 Ground -Data Bus Bit 5 Ground -Data Bus Bit 6 Ground -Data Bus Bit 7 Ground -Data Bus Parity Ground Ground Ground Ground Ground Ground Not Connected TERMPWR Ground Ground Ground Ground Ground -ATN Ground Ground Ground -BSY Ground -ACK Ground -RST Ground -MSG Ground -SEL Ground -C/D Ground -REQ Ground -I/O Shield Gnd Ground +DB(O) -DB(O) +DB(I) -DB(I) +DB(2) -DB(2) +DB(3) -DB(3) +DB(4) -DB(4) +DB(5) -DB(5) +DB(6) -DB(6) +DB(7) -DB(7) +DB(P) -DB(P) DIFFSENS Ground Ground Ground TERMPWR TERMPWR Ground Ground +ATN -ATN Ground Ground +BSY -BSY +ACK -ACK +RST -RST +MSG -MSG +SEL -SEL +C/D -C/D +REQ -REQ +1/0 -I/O Ground Ground Hard Drive Bible 207 Corporate Systems Center (408) 743·8787 Table N - SA-400 Interlace Signals anti Pin Designations Signal Name HD (High Density)/LSP (Speed) In Use/Head Load -Drive Select 3 - Index Pulse - Drive Select 0 - Drive Select 1 - Drive Select 2 -Motor On -Direction Select -Step - Write Data - Write Gate - Track 00 - Write Protect - Read Data -Side One Select - Ready/Disk Change Direction Out/In Input Input Output Input Input Input Input Input Input Input Input Output Output Output Input Output Signal Pin 2 4 Return Pin 6 8 5 7 9 1 3 10 12 14 16 18 20 22 24 26 28 30 32 34 11 13 15 17 19 21 23 25 27 29 31 33 Table 0 - ST-S06 Data Signals - J2/P2 Control Signal Name - Drive Selected Reserved Reserved Reserved (to J 1 pin 16) Reserved Reserved Ground +MFM Write Data -MFMWrite Data Ground +MFM Read Data -MFM Read Data Ground Ground 2 4 6 8 Signal Pin 1 3 5 7 9 10 Transmission To Controller - - - - - - - - - - - - 11,12 To Drive To Drive - - - To Controller To Controller - - - - - - 13 14 15,16 17 18 19,20 Figure P - Sun Microsystems' 50-Pin D-Sub Connector Pin 33 Pin 18 00000000000000000 0000000000000000 00000000000000000 Pin SO Pin 3. Pin 18 Pinl] ••••••••••••••••• •••••••••••••••• •••••••••••••• Pinl4 208 Hard Drive Bible Pin 50 © CSC 1996 Corporate Systems Center (408) 743·8787 TobIe P • Sun Single-Ended SCSI (oble Pin 'I 2 3 Signal Ground -DB(I) Ground -DB(4) 4 5 Signal Reserved Ground Ground -BSY Grou~n~d----~3~0---------G~r-o-u-n-d--------------- 6 -DB(7) Ground Ground '7 8 9 10 'II 12 13 14 'IS 16 '17 '18 19 20 21 22 23 24 25 © Pin 26 27 28 29 csc 31 32 33 Not Connected 34 Reserved 35 Ground 36 Ground 37 Ground 38 -RST 39 Ground 40 -C/D 41 Ground 42 -MSG Ground -REQ -DB(O) Ground -DB(3) Ground -DB(6) Ground Ground Reserved TERMPWR -DB(2) Ground -DB(5) Ground - DB(P) Ground Reserved -ATN Ground -ACK Ground -SEL Ground -I/O Groun-d~-----:4~3--------~G~r-o-u-n-.d;--------------- 1996 44 45 46 47 48 49 50 Hard Drive Bible 209 Corporate Systems Center (408) 743·8787 210 Hard DlI'ive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 DRIVE JUMPERS I T he following pages contain information on jumper settings for common hard drives. This information has been complied from numerous sources, including the manufacturers of the drives. When compiling a chapter of this length, the chances for typing and resource error is great. The authors and publisher would greatly appreciate being notified of any inaccurate or missing information. Some of the older drives (especially those from companies who have gone out of business) are very difficult to obtain accurate and verifiable specifications for. If you have access to non-copyrighted specification sheets, etc. please send us a copy so that we may add the information to future editions. For .mor(~ complete information on your particular drive(s), refer to the OEM manual available from your supplier. Copyrighted specifications from Maxtor, Seagate, Quantum and Conner Peripherals are reprinted with written permission of their technical support departments. ATASI3085 CDC WREN III SERIES NC DIAGNOSTIC OUT DIAGNOSTIC IN RESET GROUND NC +$v SVRET 12VRET +12V MOTOR START OPl'JON © CSC 1996 Hard Drive Bible 211 Corporate Systems Center (408) 743·8787 CDC WREN III SERIES ESDI ~~~:ELEcr CDC WREN III SERIES (SCSI JUMPER LOCATION) OONF10URATIONS DATACABLB CONNECTOR LOGICAL DRIVE SELECT ADDRESS RJMPERS r..""'i] '1-1.-. ·M-li""lil 0l!...~ 1 ~:]l !~ '.11" ........... .. DRlVBSELECT3 DJUVESEiLECT4 DRlVE5liLECT.5 DRIVE SBLEC1' 6 DRIVE SELECT 7 .ou. UNYTSRLECTlERO(NOruMPER)ISrNVALTD &,;,I1,;,Ia,;,a . . . . . . . . I I Ll.!I_·_·_·~_~1!1J 2m • • M~~ I 3~ 4 ~.""'i] ~.~ 5 "DRIVE DRIVE ID AND OPTION SELECT lLECTHEA~ER"'"TEATOR POWER JUMPER ~ CE SELECT JUMPER DRlVBSELECf'1 DRlVESBLEcr2 DRIVE SELECT 0-7 (BINARY CODED) ""PARITY CHECK MOTOR START OPTION"· .. ~::C JUMJ'ERSF'OR MOTOR STAJtTOPrlON DRJVBSI!LI!.Cf PARlTYCHRCJ{!JILBCI" 6~ ANDTIiRMINATOR FOWERSOURCII 7=S • Drive ID is binary codedjumpcr position (most significant bit on left). i.e., jumper in position 2 would be Drive ID 4, no jumpers mean ID O. •• Jumper plug instaUed means parity checking by the WREN III is enabled ••• Jumper in vertical position means terminator power (+SV) is from WREN III power connector. Jwnper in horizontal position means terminator power is taken from interface cable. Ifllnit is not terminated, TP jumper is to be left off. •••• Jumper plug installed enables Motor Start Option. In this mode of operation. the drive will wait for. Start Unit command from the Host before starting the motor. If the jumper plug is not installed, the motor will start as soon as DC power is applied to the unit. CDC WREN III SERIES (SCSI JUMPER LOCATION) CDC WREN V SERIES ~ ~~ DRIVE SELECT JUMPERS '" L~-_:_lIJ L~1~:J [~])J LQ_:__:j Ir0000]1 [t:_~aJ cal~:J Lal~aJ ";;:;;;:====:::;;;;;::::;;;;:::::;;;;;:$ • • • • -421 ~ DC POWER CONNECTOR 11 TP (4) (4) (2) (3) [I] 212 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 CONNER CI1110BOA The c/o jumper is used to determine whether the drive is a master (drive C) or a slave (drive 0). The drive is configured as a master, whenjumpered, and a slave when not jumpered. The ATAIlSA jumper i!: used when when daisy-chaining two driven. This jumper may have to be removed when this dri": is used together wiih older (Pre-ATA) drives. CONNER CFA1275A The c/O jumper is used to determine whether the drive is a master (drive C) or a slave (drive 0). The drive is configured as a master, when jumpered, and a slave when not jumpered. The ATAliSAjumper is used when when daisy-chaining twO drives. This jumper may have to be removed when this drive is used together with older (Pre-ATA) drives. ATAlCabl. Select MISter 8m ..," g[D CONNER CI11170A ISAlCabie Seleel Mu~ al", ggO ggo (CP30' 7) The c/O jumper Is used to determine whether the drive is a master (drive C) or a slave (drive 0). The drive is I:onfigured as a master, when jumpered, and a slave when not jumpered. The ATAIISA jumper is used when when daisy-chaining two drives. This jumper may have to be removed when this drive is used together with older (Pre-ATA) drives. CONNER CFA340A (CP3034) The c/O jumper is used to determine whether the drive is a master (drive C) or a slave (drive 0). The drive is configured as a master, when jumpered, and a slave when notjumpered. The ATAIlSA jumper is used when when daisy-chaining two drives. This jumper may have to be removed when this drive is used together with older (Pre-ATA) drives. ATAI;s;.. Jumper CtC J2,Plnl 4o-Pln Task File Interface ~ J6 Standard 4-Pin ~ p~.rconn.Clor 00 1 © CSC 1996 23 4 Hard Drive Bible 213 Corporate Systems Center (408) 743·8787 CONNER CFA340SjCFA 1705 SCSI Bus Address There are three jumpers available for configuration of SCSI ID: ADDRI. ADDR 2. and ADDR 3. The following table defines the settings: -- CONNER CFA540A SCSI Bus ADDK2 ADDKl OUT OUT OUT IN IN IN OUT IN IN IN IN OUT The C/D jumper is used to determine whether the drive is a master (drive C) or a slave (drive D). The drive is configured as a master, when jumpered, and a slave when nOI jumpered. The ATAlISAjumper is used when when daisy-chaining two drives. This jumper may have to be removed when this drive Is used together with older (Pre-ATA) drives. IN ADDK3 ScSllD OUT OUT OUT OUT 0 I Z J 4 IN IN IN IN OUT OUT OUT Addresses 5 6 7 Disable Spin: A jumper in the DSPN location, disables spin up on power-on. Disabling spin up on application of power can also be enabled by settling the DSPN bit in MODE SELECT page O. R9Vd J2. Pin 1 50-pin SCSI Inlerlace Connector J5. Pin 1 4-pin Power Connector CONNER CFA540S SCSI Bus Address There are Ihree jumpers available for configuration of SCSI ID: ID I, ID2, and ID3. The following table defines the settings' r===' SCSI Bus f-------m.-OUT IN CONNER CFA810A OUT IN OUT IN OUT IN The C/O jumper is used to detennine whether the drive is a master (drive C) or a slave (drive D). The drive is configured as a master, whenjumpered. and a slave when notjumpered. The ATAIISA jumper is used when when dalsy-chaining two drives. 1bis jumper may have to be removed when this drive is used together with older (Pre-ATA) drives. 1D1 I I OUT OUT IN IN OUT OUT IN IN Addressu· 1D3 OUT OUT OUT OUT IN IN IN IN ScSIID a I 2 J 4 5 6 7 Disable spin: A Jumper In Ihe OE4 locatIOn. dISables spm up on power-on. Disabling spin up on application of power can also be enabled by setlting the DSPN bit in MODE SELECT page O. OE4 EI Disable S in on Power on Term Power InfOut enable ~ ~ 214 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 CONNER CfAB50A 'lbe C/O jumper is used to detennine whether the drive is a master (drive C) or a slave (drive D). The drive is c:onfigured as a masl!>r, whenjumpered. and a siave when notjumpered. 'lbe ATAIISA jumper ill used when when dB.isy-chalnlng two driveR. This jumper may have 10 be removed when this driv" is used together with older (Pre-ATA) drives. CONNER CFL350A The CFL350A drive is designed to operate either as a Master drive (C Drive) or a Slave Drive (D Drive). Commands from the host are written in parallel to both drives. When the C/O jumper on the drive is closed, the drive will assume the role of a master. When C/O is open, the drive will act as a slave. In Single-drive configurations. C/O must remain in the closed (master) position. CID J2,Plnl 4O-PinTallkFUo Int.rfaoe ~ J6 Standard4·Pln ~Connoc1or ATAlCabloStItc:l -gO] -. g[[] ISNCabloSelect & - ggO ..... ggo Notee: .. .. 2ft. tSAMSltor/Standalone Ale os C/O ~ ~ f!l~. tl- Jumper Jumper . .. Ale cs C/O ~ Jump.r Open 10. CAM C.~. .. .. 20. ISA Cable Seleot tM.lteror Srave Select M.at.rorSla"e CONNER C/O A/C OS :~~ ~ ~ .. Jumper Jumper CI~L420A The CFlA20A drive .is designed to operate either as a Master drive (C Drive) or a Slave Drive (D Drive). Commands from the host are written in para1\el to both drives. When the C/O jumper on the drive is closed, the drive will assume the role of a master. When C/O is open, the drive will act as a slave. In Single-drive configurations. C/O must remain in the closed (master) position. C/O CONNER CFN170A The CFN170A drive is designed to operate either as a Master drive (C Drive) or a Slave Drive (D Drive). Commands from the host are written in paralIei to both drives. When the C/O jumper on the drive is closed. the drive will assume Ihe role of a master. When C/O is open, the drive will act as a slave. In Single-drive configurations. C/O must remain in the closed (master) position. 1•. OAM Maller!Standalon. · .. · .. ·· . . ~ Jumper NO NO OS ~. M..ter/llt~~&elecllon Jumper 1b. CAM Slave OlD 28. ISA Mall,r/Stand,kln, OlD NO OS OlD ab. ISA Slav. 09 OlD NO OS ~. 10. CAM 08bta 8Mc1 MaatarorSlav. ·· . . Pln.l Jumper Opon AlO OS 2o. ISA calM Select Jumper Noles: Maater or Slave .. ·· ~ CIO NO OS .~ Factory test point CID 1. CAM Master/Slandalone AlC 3. tL 2. CID ~ ~ 1_ _ Jumper CAM Slave AlC CIO :~ ~~ -Jl~mper ISAMa.ter AlC CID 4. Jumper ISASlavo : : Open ~ Jumper @ CSC 1996 Hard Drive Bible 215 Corporate Systems Center (408) 743·8787 CONNER CFN170S The following table defines the settings: SCSIID 5 El 6 E2 E3 0 I 2 3 4 5 6 7 high low high low high low high low high high low low high high low low high high high high low low low low J3 Pin CONNER CFN250A The CFN250A drive is designed to operate either as a Master drive (C Drive) or a Slave Drive (0 Drive). Commands from the host are written in parallel to both drives. When the CID jumper on the drive is closed, the drive will assume the role of a master. When CID is open, the drive will act as a slave. In Single-drive configurations, CID must remain in the closed (master) position. 7 Master/SlaYe .electlon (pin 28) ~2.Pln#1 +5V jcu".nt limiting Notes: AlC 3. ISA Master AlC CID C/O :~ ~~ tt 1_ _ Jumper 2. 4. CAMSlav. AlC LED J3.Pin B•• LED CAM MnsterlStandalone 1. "I Factory teat point CIO J3. Pin #1 Jumper ISASlay. •• • CID t: • Open -Jumper CONNER CFN250S The following table defines the settings: J3 Pin SCSIID 0 CONNER CFN340A 1 2 3 4 The CFN340A drive is designed to operate either as a Master drive (C Drive) or a Slave Drive (D Drive). Commands from the host are written in parallel to both drives. When the CID jumper on the drive is closed, the drive will assume the role of a master. When CID is open, the drive will act as a slave. In Single-drive configurations, CID must remain in the closed (master) position. 5 6 7 5 El 6 E2 E3 high low high low high low high low high high low low high high low low high high high high low low low low 7 FaclOry teat point c/O Notes: 1. CAM Masler/Standalonl AlC 3. CAM Stave AlC CIO ~ ~ C/O :~ ~~Jumper 2. ISA Master AlC C/O 1_ _ 4. Jumper ISA Slave : : Open ~Jumper 216 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 CONNER CFP 1060S SCSI Bus Address There are Ihree jumpers available for configuralion of SCSI 10: E I, E2, and E3. The following ·~fh'm·:r~ -~ L IN OUT IN OUT IN IN TJ-·-~ IN IN IN 6 7 "Use either bUI not both . El to E3 or OEI to 083. The OE header is not installed on drive configuralions wilh • LED on Ihe PCBA. Disable Spin: A jumper in the E5 or OES lucation, disable~ spin up on powcr~on. Disabling spin up on applicalion of power can also be enahled by «llling Ihe DSPN bit in MODE SELECT a eO. ~/OE5 S~~::~~:~ ,In on Power-on .~ in del. bv SCSIID_ __ E6 E7 CONNER CFP1060W SCSI Bus Address There are four jumpers available for configuration of SCSI ID: EI. E2, E3, and E4 or alternatively pins 1,3.5, and 7 or J5. The following table defines the the relationship between the 'umoers or Ihe Dins on J5 and Ihe SCSI 10: ID Disable SCSI Bus Parity 0 , 2 ··· 5 7 10 12 13 :~~E~ ::;E~ I~=~~ 15 ""-" CuVopen QuI/open :i=~ IniGround 0",_ OvVopen QuVopen I~G":!~ CuI/open OuVoptm QuVopen :~~:m~ QuI/open :::~ Ic:::r=~ I~!=~ E4JP1n7 OuVopen QuI/open OIA/open CuI/open QuI/open """- In/Ground IniGrOtlnd InlGround IniGmuntl IniGround In/Ground :~~~~ QuI/open QuVopen 1C;;::en~ " ........ E2IPI"' 1JPln1 l~::"nd I~~r:~~ I~~r:~ InlGround InIGround :~~;~~ CONNER CFJP 10805 SCSI Bus Address Thllre are Ihree jumpers available for configuration of SCSI 10: EI, E2, and E3. The following table defines the settings: _;;::;==;:::=~;;;:;;;==::j E1/o£1 OUT IN OUT IN OUT IN 0:: ~E3 sc.Ium OUT OUT OUT OUT 0 I IN IN OUT OUT 2 3 OUT OUT IN IN 4 :~ :~ ~ ~ .Use eilher bUIIIO! bolh : EI to E3 or OEI to OE3. The OE header IS not Installed on drive cOllfigurations with a LED on Ihe PCBA. Disable Spin: A jumper in the E4 localion, di.nble. spin up on power-on. Disabling spin up on applicalion of p<,wer can also be enabled by seltling Ihe DSPN bil in MODE SELECT page O. CONNER CFP21055 SCSI Bus Address There are Ihree jumpers available for configuration of SCSI 10: E I, E2, and E3. The following table defines the settinlls: EIIOEI E3IOE3 OUT OUT IN OUT OUT IN OUT IN IN IN OUT OM IN OUT OUT OUT OUT OUT IN IN m IN m m 7 I. ·Use either but not bolh _Ello E3 or OEllo OE3. The OE header not Installed on drive configurations wilh a LED on Ihe PCBA. Disable Spin: A jumper in the E5 localion, disable, spin up on power-on. Disabling spin up on application of power can also be enabled by seltling Ihe DSPN bil in MODE SELECT page OOH. @ CSC 1996 Hard Drive Bible 217 Corporate Systems Center (408) 743·8787 CONNER CFP2107S SCSI Bus Address There are three jumpers available for configuration of SCSI 10: EI, E2, and E3. The following table defmes the settinlls: Et/O£I OUT CONNER CFP2107W SCSI Bus Address 'l1Iere ate four jumpers available for configuration of SCSIlD: El. E2. and E3. and E4. The lollowimt table defines the serf ~~:~U8 ElJPial ooTIOPEN' INIGROUND OUTIOPIlN TNfOROUND OUT/OPEN INfOROUHD OUTfOPEN IN/GROUND OUT/OPEN INIGROUND OUT/OPEN INIGROUND OUT/OPEN INtGROUND OUTIOPEN INIGROUND ., Add a5 E2IPi.o3 OUTIOPEN OUT/OPEN OUT/OPEN OUTIOPEN OUTIOPEN IN/OROUND IN/GROUND INIGROUND rNlOROUND OUTfOPBN lNlGROUND TNIOROUND OUT/OPEN OUTIOPEN IN/OROUND IN/GROUND OUTIOPEN OUTIOPSN QUTIOPEN INJOROUND OUTIOPEN OUT/OPEN INIOROUND OUT/Df'8N DUTIOPEN OUTIOPEN INIGROUND INIOROUND INIOROUND INIGROUND :~~:g~~~ SCSllua EWE: OUT Addresses· E3IOE3 OUT IN OUT OUT OUT IN OUT IN OUT IN IN OUT OUT IN IN IN IN IN OUT OUT IN IN SCSI m 0 1 ·Use either but not both : El to E3 or OEI to OE3. The OE header IS not mstalled on drive configurations with a LED on the PCBA. Disable Splm A jumper in the E5 location, disables spin up on power-on. Disabling spin up on application of power can also be enabled by settting the DSPN bit in MODE SELECT page OOH. SCSIm OUTt'OPEN OUTfQPEN 0 OUTIOPEN OUTIOPEN OUTIOPEN OUTIOPEN OUTIOPEN 0UT1OPIlN IN/GROUND ·· · 1 2 ] , 7 JNIGROUND 9 10 II 12 IJ 14 1 INIOROUND TN/GROUND lNlOROUND INIGROUND ~~~:g~~ Disable Spin. A Jumper in the E5 location. disables spm up on power·on. DisablIng spm up on application of power can also be enabled by settting the DSPN bit in MODE SELECT page OOR. SCSI TarminaroB Remove In aU bUi tM lilt drtv.lnlhect'laln o ..Il~: iE7(_"::~ TEAMPWR FUM :E8(o.II.y8pln) E5(Dlaabltl!plfl) CONNER CFP4207S SCSI Bus Address There are three jumpers available for configuration of SCSI 10: E I, E2, and E3. The following table defmes the settin2s: SCSI Bus EI/OEI OUT IN OUT IN OUT CONNER CFP4201W IN OUT IN SCSI Bus Address There are four jumpers available for configuration of SCSI 10: EI. E2. and E3, and E4. The followin2 Lable defines the seUinRs SCSIBWI ElJPlal OUT/OPEN IN/GROUND OUT/OPEN IN/GROUND OUT/OPEN IN/GROUND OUT/OPEN IN/GROUND OUT/OPEN IN/GROUND OUT/OPEN INIGRQUND OUT/OPEN IN/GROUND OUT/OPEN IN/GROUND Add E3IPlD3 OUT/OPEN OUTIOPEN INIGROUND INJGROUND OUTIOPEN OUT/OPEN INIOROUND INIQROUND OUTIOPBN OUTfOPEN IN/GROUND TN/GROUND OUTIOPi3N OUT/OPEN IN/GROUND IN/GROUND E..Wl.a5 OUT/OPEN OUTIOPEN OUTIOPEN OUTfOPEN INJOROUND INIGROUND INJOROUND INIGROUND OUT/OPEN OUT/OPEN OUT/OPEN OUT/OPEN i I IN/GROUND IN/OROUND IN/GROUND IN/GROUND ""'., OUT/OPEN OL'TIOPEN OUTfOPEN OUT/OPi3N OUTIOPEN OUT/OPEN OUTIOPEN OUT/OPEN INIGROUND lNIGROUND INIGROUND IN/GROVND INIGROUND IN/GROUND IN/GROUND (NIGR{!UNJL E210El OUT OUT IN IN OUT OUT IN IN AddresJu" E3IOE3 OUT OUT OUT OUT IN IN IN IN scslm 1 ·Use eIther but not both : EI to E3 or OEI to OE3. The OE header IS not mstalled on drive configurations with a LED on the PCBA. Disable Spin: A jumper in the E5 location, disables spin up on power-on. Disabling spin up on application of power can also be enabled by seUting the DSPN bit in MODE SELECT page OOH. SCSIID 0 1 2 . ] , , 4 9 10 II 12 i " 14 IS Dlsable Spin. A Jumper In the E5 locatIOn, disables spm up on power·on. Dlsabhng spm up on .pplication of power can also be enabled by selUing the DSPN bit in MODE SELECf page OOR. SCSI TerminatGrII. Remove fn aIt bill !;he lilt dlfVlllnthechaoll1 1!£1 .• E3 I E7(DlaablePafllyloo-" '!6 (Dalay Spin) -.(-" . Plnl{lypIcI"ylndlcal~by • !'5 (Dlaabl1 Spin) '--eokJredltllpeonth1lcable E7 (o. ..bIe PllrUyl E5~~:!:: :::~;J 218 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 CONNER C'~S 127SA The C/D jumper is useel to determine whether the drive is a master (drive C) or a slave (drive D). The drive is configured as a master, when jumpered, anti a slave when notjumpered. The ATAlISAjumper is used when when daisy-chaining two drives. This jumper may have to be removed when this drive is used together with older (Pre-ATA) drives. CONNER CFS210A ATAIISA Jumper The CID jumper is used to determine whether the drive Is a master (drive C) or a slave (drive D). The drive Is configured as a master, whenjumpered, nnd a slave when notjumpered. The ATAlISAjumper Is used when when daisy-chaining two drives, This jumper may have to be removed when this drive is used together with older (Pre-ATA) drives. ATAIiSA Jumper ATAI Not Cable select .",,,[]g so" gOg at.n 000 000 AT AlCable Select ISAlCableSelect .,,", g[] Mall.r ggO glD om,. ggo s, ... J8 Standard 4·Pln p~8rConnector @J 00 3 12 CONNER 4 C'~S270A 'lbe CID jumper is used to determine wheth'lr the drive is a master (drive C) or a slave (drive D), The drive is configured as a mast,)r, when jumpered, and a slave when not jumpered. ~,,-r ~ ~ ~ CONNER CFS420A The CID jumper is used to determine whether the drive is a master (drive C) or a slave (drive D). The drive is configured as a master, whenjumpered, and a slave when notjumpered. The ATAIISA jumper is used when when daisy-chaining two drives. This jumper may have to be removed when this drJve is used together with older (Pre-ATA) drives. ~' ~ M.8terlStandalona C/O AlCCS . r-l- • l!J. • L_ Jumper Bllve ..... ., . C/O Ale cs ~~~'~I'll\~v. Pln~oooo ~ • • til C/O AlC OS J2 Optional3·Pln • • !J L Jumper Power J6 Connector Siandard 4-Pln Power Connector Pin 1 (typically Indicated by a colored stripe on data cable) © CSC 1996 Hard Drive Bible 219 Corporate Systems Center (408) 743·8787 CONNER CFS425A The CID jumper is used to determine whether the drive is a master (drive C) or a slave (drive 0). The drive is configured as a master, when jumpered, and a slave when notjumpered. C/O CONNER CFS540A The C/D jumpe,r is used to determine whether the drive is a master (drive C) or a slave (drive 0). The drive is configured as a master, when jumpered, and a slave when not jumpered. The ATAIISA jumper is used when when dalsy-chaining two drives. This jumper may have to be removed when this drive is used together with older (Pre-ATA) drives. MllltrlStandelonl C/O AlC CS r-l. • l!J. • 1 _':I'Z~ BIIVI C/O PIC CS I •• I ClO PIC cs ::~ L-. Jumper LJumper J8 Standard 4-Pln Power Connector Pint (typically Indicated by • colored IIrlpa on data cable) 6~~~'Yt~ c/O PIC cs Slive MUlOrlSlandllone c/O AlC C/O PIC CS : [:] [;] LLJlJmper ~~. fie Jumper II CS fiL II • Jumper CONNER CP2034 The CP2034 is designed to operate as a master (Drive C) or as a Slave (Drive D). This feature is dependent on two settings; Jumper El and the finnware setting of a feature bit. El closed and the feature bit is set. the drive will be the Master. El open the drive will be the Slave. As a single drive. El should be closed. CONNER CFS850A For Master (C Drive) when El is Closed, The CID jump'~r is used to determine whether the drive is a master (drive C) or a slave (drive 0). The drive is configured as a master, when jumpered, and a slave when not jumpered. IITAIISA Master/Slave Select El place 1ge§s shown. ~~mper For Slave (0 Drive) when El is Open. Store Jumper as shown: El E2 a£..- Jumper Interface/Power Connector 6~'=~,",1" c/O PIC CS rei rei • ~ l!J I LLJurnper SIIVI M.lterlSlandllontl c/O AlC CS ~~.e tt 220 Hard Drive Bible Jumper C/O AlC CS II ~ I •• Jumper © CSC 1996 Corporate Systems Center (408) 743·8787 CONNER CI-2044/CP2044P The CP2124 drive is designed to operate either as a Master drive (C Drive) or a Slave Drive (0 Drive). This feature is dependent on two drive settings; the status of hardware Jumper MIS and the firmware setting of a feature bit. When (MIS) is closed, and the feature bit is set, the drive will assume the role of a Master Drive. When (MIS) is open, and the feature bit reset, the drive will act as the Slave. In single drive configurations MIS must remain in the closed position. CONNER CP2064 The CP2064 is designed to operate as a master (Drive C) or as a Slave (Drive D). 111is feature is dependent on two settings; Jumper El and the fmnware setting of a feature bit. El closed and the feature bit is set, the drive will be the Master. En open the drive will be the Slave. As a single drive. El should be closed. For Master (C Drive) when El Is Closed, place jumper as shown. El E2 ~~mper Notes: A. For Master (C Drive) when MIS is Closed, place jumper as sllown. MIS C/O For Slave (0 Drive) when El is Open. Store Jumper as shown: E1 E2 ~8 B=:8J..- Jumper Jumpe B. II MasterlSlave lellture is selected at Pin 28 01 the Interface/power connector, jumper MIS should be left open as ashown: MIS C/O B=:8J..- Jumper Interface/Power Connector CONNER CI-2084 The CP2084 drive Is designed to operate elthe'r as a Master drive (C Drive) or a Slave Drive (0 Drive). This feature is dependent on two drive settings; the status of hardware Jumper MIS and the firmware settlni of a feature bit. When (MIS) Is closed, and the feature bit is set, the drive will assume the role ,of a Master Drive. When (MIS) Is open, and the feature bit reset, the drive wlll act as the Slave. In single drive configurations MIS must remain in the closed position. CONNER CP2088 The CP2088 is designed to operate as a master (Drive C) or as a Slave (Drive D). This feature is dependent on two settings; Jumper El and the ftrmware setting of a feature bit. El closed and the feature bit is set, the drive will be the Master. El open the drive will be the Slave. As a single drive. El should be closed. Not•• : A. For Master (C Drive) when MIS is Closed, place Jumper as shown. MIS C/O ~8 Jumpi'r B. If MasterlSlave fE,ature is selected at Pin 28 01 the Interface/power connector, Jumper MIS should be left opi,n as ashown: MIS C/O IS::£..-- For Master (0 Drive) when El Is Closed, place jumper as shown. El E2 ~~mp8r For Slave (D Drive) when El is Open. Store Jumper as shown: El E2 B=:8J..- Jumps Jumper Interlace/Power Connector © CSC 1996 Hard Drive Bible 221 Corporate Systems Center (408) 743·8787 CONNER CP2124 The CP2124 drive.ls designed to operate either as a Master drive (C Drive) or a Slave Drive (D Drive). This feature is dependent on two drive settings; the status of hardware Jumper MIS and the firmware setting of a feature bit. When (MIS) is closed, and the feature bit is set, the drive will assume the role of a Master Drive. When (MIS) is open, and the feature bit reset, the drive wlll act as the Slave. In single drive configurations MIS must remain in the closed position. CONNER CP3000 There arc: four jumper options available for configuration: *HSP, CID, DSP, and ACT. The following table shows what the jumper settings should be for various system configurations. Single Drive ACT and CID Jumpered Master Drive = CID and DSP Jumpered Slave Drive No Jumpers installed * Note: HSP is not used. = = HDA CONNECTOR LED DRIVE CAPABILITY Not•• : A. For Master (C Drive) when MIS Is Closed, place Jumper as shown. MIS C/O ~8 Jumper B. If Master/Slave leature Is selected at Pin 28 01 the interface/power connector, Jumper MIS should be left open as ashown: MIS C/O &8J...- Jumper CONNER CP 30060 SCSI There are threejumpelll available for configuration: El, E2, and E3. These jumpers are used to select the drive's SCSI 10. The following table defines the settings: ~ o 1 CONNER 30064 2 3 4 5 J.w:i:Ism None El E2 El & E2 E3 El &E3 E2&E3 HOA CONNECTOR ThB drive has on9 set of jUl11>8rs labeled C/O, OSP, E1. = Single Drive C/O Jumpered Master. C/O and OSP Jumpered Slave. No Jumpers Installed E1 • Not used. E.! CVD DSP El W OlD E3 E2 El I • PJN(s): 07590·xxx, 03790'>00< II • PIN(a): 02730'()()1,'()()2 III • PJN(I): 02730.Q03 222 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 CONNER CP30064H The drive has one set of jumpers labeled CID, OSP, E1. Single Drive • 010 Jumpered Master •• CID and I)SP Jumpered Slave. No Jumpel" Installed E1 • Not used. CONNER CP30080 There are three jumpers available for configuration: E1 , E2, and E3. These Jumpers are used to select the drive's SCSIID. The following table defines the settings: ~ o 1 2 3 4 5 6 JJIJDilw: None E1 E2 E1 & E2 E3 E1 & E3 E2& E3 HDA CONNECTOR CONNER CP30080E EI. E2 and E3 arc used to select the SCSIID. The drive is shipped as ID 7. with allthre. jumpers installed. 'The following table d·"cribes the SCSIID: SCSIID Jumpersinstnlled o None EI E2 EI.E2 E3 EI.E3 E2.E3 CONNER CP30084 HDA CONNECTOR The drive has one set of jumpers labeled CIO, OSP, E1. Single Drive - CIO Jumpered Master. CID and DSP Jumpered Slave = No Jumpens Installed E1 = Not used. © CSC 1996 Hard Drive Bible 223 Corporate Systems Center (408) 743·8787 CONNER CP30084E The CIO jumper Is used to determine whether the drive Is a master (drive C) or slave (drive D). The drive is configured as a master (drive C) when Jumpered and as a slave drive (0 drive) when not jumpered. J5 LEO DRIVE CAPABILrrY HOA CONNECTOR CONNER CP30 100 SCSI There are three jumpers available for configuration: E1, E2, and E3. These jumpers are used to select the drive's SCSI 10. The following table defines the settings: s.QSlJ.Q o 1 2 3 4 5 6 Jl.I.!nil§r None E1 E2 E1 & E2 E3 E1 &E3 E2& E3 HDA CONNECTOR cJ15 CONNER (P30 104 The drive has one set of jumpers labeled CIO, DSP, E1. CONNER CP30 104H Single Drive • C/O Jumpered Master. C/O and DSP Jumpered Slave. No Jumpers Installed E1 • Not used. The drive has one set of jumpers labeled CID, DSP, E1. Single Drive = CID Jumpered Master = CIO and DSP Jumpered Slave = No Jumpers Installed E1 = Not used. ~~ OSP CIO E3 E2 Et I. PIN(I): 07511O·)OO(,03790·lOO( II • P/N(o): 02730,001,-002 III. PIN(a): 02730-003 224 Hard Drive Bible © CSC 1996 Corporate Syslems Center (408) 743·8787 CONNER CP30124 The C/o jumper is used to determine whether the drive is a master (drive C) or a slave (drive 0). The drive is configured as a master, when jumpered, and a slave when not jumpered. The ATAIlSA jumper is used when when daisy-chaining two drives. If another manufacturers drive is being connected to the conner drive, you may need to install this jumper. CONNER CP30170E El. E2 and E3 arc used to select the SCSI 10. The drive is shipped as 10 7. with all three jumpers installed. The following table describes the SCSI 10: SCSI 10 Jumpers installed o None I EI E2 EI.E2 E3 El. E3 E2.E3 ___ HDA CONNECTOR CONNER CI'30174£ The CID jumper is used to determine whether the drive is a master (drive C) or slave (drive D). The drive is configured liS a master (drive C) when jurnpered and as a slave drive (0 drive) when not jumpered. .16 LED DRIVE CAPABILITY CONNER CP30200 HDA CONNECTOR There are thteo jumpers availabel (or comiiwalloDi BI,E2, aDd E3 ICC u!cd to ,elect tho drive SCSI ID. The followIng table define.! the sonings. Note: SCSI parity is always enabled. The (anowin, table defines the sCltinB' for jumpeocs BI. El, and B3: EI El E3 OUT OUT OUT OUT OUT OUT OUT IN IN IN OUT IN SCSIID IN IN IN IN IN IN IN Ddl)' Spin: A JUmper in the B4locauOD, dlSables!p1D up on power-oil. Dulhlllllli'PUI up on OUT OUT OUT IN OUT Hcalion of wee can also be enabled b aeteda the DSPN bit ia MODE SBLEC1'page O. E4 IN IN J7 DSPN ReouJ' SpiDDi81bled SpiaDk.hled Spin up onpower on S ' Dbabled OUT OUT LED CONNECTOR SCSI PARITY SCSI parity b alway~ enabled in both dJreclion~, cID © CSC 1996 Hard Drive Bible 225 Corporate Systems Center (408) 743·8787 CONNER CP30204 The C/O jumper is used to determine whether the drive Is·a master (drive C) or slave (drive 0). The drive Is configured as a master (drive C) when jumpered and as a slave drive (D drive) when not jumpered' DSP I. SS:ThIs pair of jumpers determines the signals onJlln 3901 the Interface oonnector. Jumper Action DSP SS JI!~ • spindle sync:luonlza1lon aipI dI&abIad on pin 39. El DiaableSplnUp~1 X • activily LED signal available on pin 39. commandlllCliYBd • Mu3lbeInDiaceIorCAM/ATAdrives. E2 Notusad • spindle synchronlzalon signal enabled on pin 39. E3 Notuaad X • activily LED signal cIsabIad Irom pin 39. • pin 39 floating. CONNER CP3024 There are four jumper options available for configuration: *HSP, C/O, DSP. and ACT. The following table shows what the jumper settings should be for various system configurations. Single Drive =ACT and C/O Jumpered Master Drive = C/O and DSP Jumpered Slave Drive =No Jumpers installed * Note: HSP is not used. CONNER CP30254 The C/D jumper is used to determine whether the drive is a master (drive C) or a slave (drive 0). The drive is configured as a master, when jumpered, and a slave when notjumpered. The ATAIlSA jumper is used when daisy-chaining two drives. This jumper may have to be removed when this drive is used together with older (Pre-ATA) drives. CONNER CP3040 There are four jumpers available for configuration. Three of these jumpers. EI. E2. and E3 are used to select the drive's SCSI !D, installing E4 disables parity .The following table defines the settings for jumpers EI E2 and E3: El B2 B3 SCSIID OUT our our 0 our our IN 1 OlYr IN our 2 IN IN our 3 OUT our IN 4 our IN IN S IN OUT IN 6 IN IN 7 IN SCSI TermInator, 226 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 CONNER CP3044 There are four jumpc:r options available for configuration: *HSP, CID, DSP, and ACT. The following table llhows what the jumper settings should be for various system configurations. Single Drive:: ACT and CID Jumpered Master Drive =CID and DSP Jllmpered Slave Drive =No Jumpers installed * Note: HSP is not used. CONNER CP30540 HelA CONNECTOR SCSI Bus Address There are three jumpers available for configuration of SCSIlD: EI, E2, and E3. The following table defines the settin2s: LED ORIVE C'.APABILITY SCSIBus El/oEI OUT IN OUT Addresses. EZlOEZ OUT E3/0E3 OUT OUT OUT IN OUT IN IN OUT OUT IN OUT IN OUT OUT IN IN IN IN IN IN SeSIID 7 ·Use eIther but not both : EI to E3 or OEI to OE3. The OE header IS not ,"stalled on drive configurations with. LED On the PCBA. DIsable Spin: A jumper in the E4 loc.tion, disables spin up on power-on. Disabling spin up on application of power can also be enabled by settling the DSPN bit in MODE SELECT page O. E4 E5 Disable S in on Power on Terminators on OE5 TERMPWR Oulp", Enable j---""",.......---....,.~·-\91-·i HDAConnector ___ . o r. • a ""I~o-O-=""'"'1 J2,Pin1 50-pin SCSI '" ...(-J4,Pin1 4·plnPower ES El Drive CONNER GP30544 c/O Up to two drives may be daisy chaIned together utilizing the 40 pin Task File connector. Tho maximum cablolength Is 18 inches. In order to Install more than one drive, it is necessary to set a jumper option. Tho C/O jumper is used to determine whether the drivels master (drive C) or slavo (drive 0). The drivels configured as a master (drive C) whon J"mpered and as a slave drive (0 drive) whon notjumpered. DSP " 55 This pair of Jumper. determlno, tho slanals on pin 39 of the Interface connector. Puncllon r--;.;;;;;DIP II ~ ·Bpi!dI'l)MInx,lmlorulpldlllbloon pin 39 A!!I!on ·ActII1i'tLEO !i!!!I'''-on pin 39. ·SpPdl. oyniIIf_o/pIenabII on pin 39 •/JiIMItLED.IIInII_flomDIn39. .Pln3ftlollN ""- _A _A _A _A ea E3 E4 ES E8 BIocI CSC 1996 Hard Drive Bible 233 Corporate Systems Center (408) 743·8787 FUJITSU M265xHD FUJITSU M265xH (REV. 03) M265d1laterface rcA (RmIlQD 03-) HITACHI DK514C FUJITSU M265xS (REV. 03) Tho terminator orthe DK!l14C mUllt be removed except for lhe lut drive of the daisy..chain. I} SC'SIID .I (U tha Ihlplltllt) ·1) Thl te,.tnalor 0' the controller other Mottl :~J "I~ \I~ thin the or SCSI DIls1. .ust ..-vIII. ;. t~1!;!~.:o~h~ron~~'d Sptndl' optton. e dthe I Unr Chlftlllbli Cllt1n (r,:en ".,.,...) *4) Ste Sheet Ro.14.'. HEWLETT PACKARD 97556/97558/97560 HEWLETT PACKARD 9753xS/T/D ·~T"'I9W"GIOI' ~,/'" Packl SINGLE eNDED DRIves. 3 PACKS DIFFeRENTIAL QRlves Not ~'101l11d ~ tlanaotd CX'oca.cl SIGNAL SPfCII'U flONS DC Po•• , (J2) 'rene Opt ion. GrovnCf (JJ) Connector SLAVf SYNC SCSI !~~I Uf)')u~ec,"I" U (J4) i U,992 • IlVJ ",'Xc· 1 MASTER SYNC ~C~ I. I "992 : 00) mSEC VOLTAGE 12V DC :1'5. 12Y RETUIlN 5Y RETURN DC t5. ,y , PINS 4 7 0 0 0 0 I I I I 0 0 I I 0 I 0 0 I 0 I 0 I 2 J 0 0 I I O"IY! ADDIIESS I , 4 8 7 236 Hard Drive Bible PIN I: R••• tvld (Not_lIy l"o,IIe1) Interface COMectorl and OpUon Pln·Set SelUngl 0' PIN 2: Otlv. iniliolion .SOT" ...... 9. o - In""" Inl Ciollon 01 SDT" ml . . 09' I _ Enoblt inlliollon 01 Po. . . On and RESET PIN J: Po,lIy 0 - Pori Iy ch.CIe.", ia SYNC SCSI-1/SCSI-2 TERMINATOR POWER POWER ,/ CONNECTOR SPINDLE 10\ 117SCS' ADDRESS 12 SCSI CONNECTOR N8I'I'OIIf, Differential: Interface, Addre •• III1d Option Connectors POWER CONNECTOR SCSI CONNECTOR FRONT VIEW T,;;;;;;itiilil, LED .. Narrow, Single-Ended: Interface, Address and Option Connectors HEWLETT PACKARD (2244/45/46/47 WIDE DIFF!~RENTIAL SYNC SPINDLE SIGNAL SPECIFIC.ATION. S SLAVE SYNC ~ . m A S T E R SYNC {j:-:~1f {j:~':lJ I----~ 11111 •.003 mSEC I-- 11111 • 003 mSEC .1 OPTION PINSETS 1-WRITE PROTECT 2-UNIT ATTENTION 3-SDTR 4-PARITY 5-AUTO-SPIN-UP 7-SYNC SPINDLE ~~ESERVED ~ 1MUST BE OPEN) SCSI-lISC.2!-2 ~O~SCSI 11 12 POWER ,/ CONNECTOR SCSI CONNECTOR ADDRESS HEWLETT PACKARD C2490A NARROW DIFFERENTIAL SYNC SPINDLE SIGNAL SPECIFIC A nONS ~~,~ ~C~ MASTER SYNC I. • 1 9 375 • 003 mSEC I• 9375 • 003 mSEC .. I o o 0 16 - RESERVED 0 o 0 o 0 15 - RESERVED 14 - RESERVED 13 - WRITE PROTECT o 0 o 0 12 - UNIT ATTENTION 11 - SDTR o 0 10 - PARITY o 0 o 0 9 - AUTO SPINUP 8 - KEY 7 - N/C o o 0 6 - SYNC SPINDLE SIGNAL 0 5 - KEY o 0 4 - RESERVED o 0 o 0 3 - UNIT SELECT 3 2 - UNIT SELECT 2 o 0 1 - UNIT SELECT Wide, DHferentlal: Interface, Address and Option COnnectors Narrow, DlfferenUal: Interface, Address and OpUon Connguratlons (C\ ret IOO~ Hard Drive Bible 237 Corporate Systems Center (408) 743·8787 HEWLETT PACKARD C2490A WIDE DIFFERENTIAL SYNC SPINDLE SIGNAL SPECIFICATIONS SL~~ 9375 I 003 mSEC REMOTE SyNC SPINDLE SIGNAL SPECIFICATIONS ~ 9.375 I 003 mSEC .1 OPTION CONNECTOR J2 AUTO-SPIN UP MASTER SYNC ~C~ ~~ I. .1 I. .1 9.375 • 003 mSEC I. 1------1 HEWLETT PACKARD C2490A NARRO W SINGLE ENDED SLAVE SYNC Mlf.:;}:1f POWER CONNECTOR 9.375 • 003 mSEC o 0 o 0 o 0 o o o 0 0 0 o 0 o 0 o 0 o 0 o o 0 0 o 0 o 0 o 0 o 0 16 - TERMINATOR POWER 15 - TERMINATOR ENABLE 14 - RESERVED 13 - WRITE PROTECT 12 - UNIT ATTENTION 11 - SDTR 10 - PARITY 9 - AUTO SPINUP 8 - KEY 7 - SCSI PIN 29 6 - SYNC SPINDLE SIGNAL 5 - KEY 4 - RESERVED 3 - UNIT SELECT 3 2 - UNIT SELECT 2 1 _ UNIT SELECT 1 Wide, OlllerenUal: Interface, Addre.. and Option Conllgll'lUonl NalTow, SIngle-Ended: Interface, Addresa and Option Conflgcntlons HEWLETT PACKARD C30 10 12-Pin Version HEWLETT PACKARD 9-Pin Version If.=:u '·,utl. 238 Hard Drive Bible 66, iI$EC ..I ~R P--tt---, r -{}1!IO~C"" I.",WI • .G03aSec U UV DC.!\II I2Y 1II!1\.tIN Sv Af1IJIIH SVDC .~ .1 © CSC 1996 Corporate Systems Center (408) 743·8787 IBM 0632 Suboyotolm Intortaoe Connoctor IJ3) The 6ubs~tem Interface connector (J3)4 allows direct communications between a library aulochan~er and the drive suba.."mbIy. The subsystem Inte~.ce cennoctor (J3) also allow8 setUng of various opllons through a remotely mounted 6wHch cabled to the connee· tor. The pin assignments are ShoWI' balow. PiG I :~:: ~J Sipal Nam~ LlBlnterfacC'·BJccl InstNctllhedrivetoejectthemcdlB,Drivcnactlvelowby t"'ED""'P"'"lpc---- ==c:---- PWRDNREQ IBM 0632 (Continued) Deftllilton ~~;::~:~~a;~v;~~:tu:a~::a:~~I~~:~~;eLm>, Active low signal, Instructslhe drive (0 synchronous tho cache Immediately (trans tIll' data from the write cache to the media). Driven active low by the subsystem and pulled up to !I volts by the SCSI Addr... Switch (J4) The SCSI address Of tho drive can be selected using the 4-posllion addro .. switch (J4) or tho subsystom Into~aco connoctor (J3). Ths addr... 1s r.ad at pow.r up and when tho -.-~ - , - _ - , - - - - drive.._ _ _ _----,-,-,-_.,_-LlBlntcrfaceBusy SCSI TBRMl'WR SCSI TERMPWR SRC 7 8 9 10 Not Connected F!eservedforMf•. FleservedforMfj. CART_INJlRIVE Indicates drlvelctlvlty during canridJc Insertion, spindown. and ferooval. Driven Relive low by lhe drlve and pulled upto5 vOltsbylhe sUSSY5tem (220-0hm rtslstor). Connects to the same pin as the SCSI connector TBRMPWR .1&n.l. Supplies +SV AC source voltale thrQusht holBtion diode for TBRMPWR. Cormeclinl Pin 6 10 Pin S cnBbles the SCSll'ERMPWR .I.n~t. be connected. bcconnmed. IndlcBlelacBrtridlchasbecninscrtedlntothcdrive. Drlven by active low by thedrlve and pulled up 10 S volU: ROIl' 11 SCSI Ad .... Switch Setdnp SCSI Drlv. Switch 1 (IDO) Add .... o Off Cinactive) 2 ~Subs5te.m{220ohmresI5tor). II 12 13 3 Sub RelCt FteservedforMfg. SCSI Parity Di ..bted l.IBlntcrfaceSpin Mdown connected. lCtlvclowby 'hcsubsystemandpulledupto~voltsbythcdrive, Instructs the drlvc 10 ipln-dawn thc medl •. Driven active .~~_ _ _ ~Ihcsubs)'stemandpilltedupto~voltibythedrivc. t5 ~:CSI1D2 ~teserveaforMf,. SCSI IDI 17 SCSIID select bit 2. Driven active low by the subsystem anr;l pulled up to S volts by thedrlvc. Reaervcdrormanufacturcl"suse.ShoutdnOibeconnected. SCSI ID select bit I. Driven active low by the subsystem ~;=CSI=Thm=in="lon=Di'='ble~~~~~~n~"1o~ny~t~driV~ •. - - - ~iCSllDO itO. Driven acllve low by the subsystem _ _ _ _ _ _ _ ~lIe-duDto!lvoltsbytbedrive. 20 Ground. Ground On (active) OfHinactivel On (active) Ofr (inactive) On (active) (inactive) On (active) I S"ltclI2 (IDI) Swltcb 3 (1D2) Swttch 4 Off (inactive) Off (inactivc) Onfactivc) On (active) _ Off (inactivc) Off (inactivc) Not connected Not connected Notcono'f'ed NOiconnected Not connected Not connected Not connected Not connected O[Cjnaclivel Off (inactivc) OCf (inactive) On (active) Off (inactive) On (llCtive) On (active) On (active) 7 On (activo) On (active) The correct SCSI addres" must be applied to the SCSI address switch or subsystem interface c~nnector while the address is relld by the drive. The SCSI address is read by the drive approKi M mately 1.75 seconds afler the power is applied to the drive or after a SCSI reset condition is initiated, The address seulng must be applied to the switch or connector at least I.~ seconds after applying drive power until the drive is powered off. The user should only use one SCSI address source, either the SCSI addreu switch UR tbe subsYBtem Interrace connector. The other (unused) source mild he Itt to 'n Iddrt;M of 8 The SCSI address switch is preset In the factory to SCSI address I. 4 S arc 6 Fcatu ... Switch"" (15 and 16) J5 Svrltch AI Settinl Descrtpdon On* On Enable Unit Attention on POR/SCSI Reset. Feature Switch 2 Off: Disable Unit Attention on PORiSCSI Reset for Apple I1t1ach. Peature Switch 20n: SupPOrt Mode St?nsclSelccl pages for DECMattnch, Peripheral Device Type in Inquiry data is X'07', Opticlll Memory Device. Peripheral Device Type in Inquiry data is X'OO', Direct Address Device. Spin automatically on powerMup or canndge insert. No spin-up on power-up but spinMup on cartridge insen. Force verify on Write command is default mode. Inhibit verify on Write command is default mode. Enable SCSI tenninatlon. Disable SCSI tennination. M A2 or On A3 Of{'" A4 orr AS On Orr' On On I Bold". Default I IBM 0632 IrContinued) ~~E'~~' -'~I J5~--~1 F:".SwllchtJ ~===JLJ IBM 0662 Electrical Connector Locations - The electrical connectors are shown below. consisting of an option block. a SCSI connector and a power connector. 11-110 ~h_.swll"" ~ AI-AIO I2UUftt'. Off Oa- Off OQ0fP On 0fI'* On otr On SCSI TERMPWR signlll i~ disabled. SCSI TBRMPWR liiflal is enabled. Reserved for Manufacturer's Usc (SCSI reset CIlU.~es drive self'lest long reset). Rcgulrcdsettin8~tdoe¬c.usedrlveself~tesl-lonlresel). SCSI Parity is enabled. SCSIParilylsd~. J6 S1JI'itcb Sellin, DHc:rlpdOD 8I 0fP Write Cache disl'lbled (WeE-O) is default mnde. On WriI9ClChgenl~."'''!11IlJLil. defllll!aY!!lltm""od"". . _ _ _ _ _ __ otr' Drivcinlemaltrjl,Ceiscnabled. On Drivcinlem.llr~cetsdisa,,,,,ble rity on !he SCSI bull. An 10 d _ I t !he hIgheeI priority in 8 mUtipie device configuration, and Is UIU8IIy used by the initiator. S:I 0 1 2 PRIORITY ..35 ~ ~: OUT OUT 'IN IN OUT IN IN IN IN 6 7 = ~ LOWEST HIGHEST ~ OUT IN IN OUT IN OUT IN OUT IN OUT IN MAXTOR J'I1XT-7345A Jumper Location, Shrouded IrrlerfaCl MAXTOR MXT-7546A o J '" J J o Jl.IIIIDer Dealanation o J JZ4 JZ3 JZO Cable 8eIiiOt DiIIabIad* EIIIIbIed Jf' J11 J1. 0 J W\'IIItClllllle EnabIad" DiIIIbIed ~. Jumper JIIIt .spMllIhIIIt Only drMt In ling" ayatem0 MeAer In dual dri¥e.~ SIeve In dual dri¥e IYIIIIIm DIferreIII-sjIiI Up 0 J J J 0 DiubIed" EnabIId DiubIed" EnabIId IIOC....... ......, OpIIon DiNIbIed' om....,; EnebIed 0 J 0 J 0 J JaJ\lll'lpeNd OaOpen '·DIfIUt NOTE: JU/IIPIIS J25, J22 .,. J17 fa:iDfy --.d. 00 nol use. © esc 1996 Hard Drive Bible 255 Corporate Systems Center (408) 743-8787 MICROPOLIS 1598-15 JY"'M'A!M""lng wi ....,.,Ttnlllndon 100. 101, IDZ • SCII Add... JUIIII*'I The SCSI 10 (drive acldreu) jumpers ... kIenIIfted .100,101, ancIlD2. 10 oetectIon • binary • shown In the table below. FCM' mul!lple drive Inltalllllon.. on one Holt AdllPler, eech drive _ h.... unlque~. om. .. con'Vured .. SCSIID 7 III the feotDIy. RNlIn..... • TenIIINIDr The II\WfIIoe TermI _ _ ryinMlllled III RNa prcwldee PI"P"I' tonninllllon ilr the InIetfaDe . . . 'MIoIn dIIIIIy-dtelnlng multiple dIMe, leave ......mlnlllor IMtaIIed only In the lilt ~ dtMt on tile dilly chain CIIbIr. _ the termlnlllor from each 01 ... other ..... WI. WZ· T........ OpIiaII WI MId Wl __ ... _ 01 pow. (+$V) 11M' ... IntItrIIIce terrMIIIlor. 1nIIIIId IIlWI (\heflalrydetlu.confrIunIIIon), end 110 jumpII' ItIMtalled IIlWl . . dIMI(IIIO'AIIea .........loMr. Th.oontlgurllllon • UMCIIIM'PC/"T~ tI.jumper .. onWl . . . . . . . . . , ........ tarrnlnlllor power.lleJumperltlnllllldlllWlMld Wl1, end IIOjumper.1nIIIIId III WI thedrIN ~"",,*,*,pow.lII"'on-a-rct IermInIIlI:nMldello III the SCSl buavll1nlertlloeCOllllllClorJ1. plrt26. Wl1· . . 0pII0n WI 1 IIIIoWIIMI clrWlII IIIppIy InIIIfIIoIItarmlnllDr power III the SCSI bua. If WI 1 • IlOl In. . . . end WI "juInpered (\he feotDry ..... ~). thedllwl cioeellipplySCSI bualnIioIfeoetonnlnlllorpower. Wt11houldnolbeinelllledllM' PC/AT fippllcllllon. (ConIJnued OII_J MAXTOR 72 13A JJ3 J22 J20 J1. .YNC . . . . CCNIboI o Byno ..... DIMbIIId" Bwnc Sp&nd1II Enlbled J SwncSiaVII SyncMaIlor o J IMttrIIIa¥t drIVe In lInGle drtn .,...",. Muter In dial CIM IJIIIi'II alai. In . . onrv J drive.,.... J.......... o. ""'*'*' '.jumper .. J o 1:1 Wl1 o J Open •• DefIuII I~I PRIOIUTl' IDZ II) 0 1 2 3 L~ "e 5 7 Highet' JUMPEA ID'I IDO out out out out Out Out In In In In In In out Out In In out In OUt In out In Out In MICROPOLIS 1664-7 (Continued) "Drive Addr.- (1' (no jumper. 0.\1, DA2, or 0.\3) •••......,.. (I.e., no drMt ........ 0.-. . . fIIcay CIOIlIgt.INw.t _ DIM AcIdI.-1. For mMY muIIpII cIrhw In ......... drMt .......... unique ........ Ala...,.. Ion . . . . for IMrYcIrhw In. PClAT .......... __ . . . . . . DrIwIt ,..,.. . . . 0.\2; mow"jumperl..-y ............ 1nIIrfIce 0IbIe ..... ........, ........ mreof ........ unique ........ .... dIM). PClAT oaiIIIroIer cen tw*eIY 1QPPOIt • ...-...m ~_ cIrMe. MICROPOLIS 1664-7 ..................... COIdNI 0,10II. wa ............. control option. Ifwa .1nIIaIIed. the drM .... for. a.t SpIndle command (..... ~ • applied) to llartthe tpIndII motor. Ifwa DrIIfe Add.....lng ..... tnlllfllce TenMudIon Flnt ~ r--------J-1--------~ J3 • not InMIIIed (the fIIctory default confJgunIIIon), the drive automIIIIceIIy ..... the 8PIndIe motor lit power-on. W5 .. not lnetalledfor PCMT appIcatJone. WI • 8eIIctI ... 8IctDrInt Mode. If W1 .1nIIaIed, the drive operaeee In the eoft~red mode. IfW1 II not In8taIIed (the factrJey default conftguratlon). the drive opet'lltee In the hardeector mode. S1 II not lnelalledfor moet PClAT In appIlattione. -1ector_.......... Set" WJ, W3, ....... 0pI0u The number of bytee per . . . , m.y be epedIed ueIng the Per 8tic:D command or by eeIeotIng a defaulteeb confJgunIIIon wilt jurnpera W2, W3, and W4 .. follow8: J .......... WI W3 WI Out -Out Out Out In Out Out In In Out Out In Out In Out In U 54 28 14 7 1512 588 512 578 1024 1118 2048 2232 4098 4484 256 321 31,248 31,248 • Thill. the default (factory NtIiIIIId) ClOnfguI1lllon and • recotmIeIlded for PClA.T In In In Out In .7 1. applications. 256 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 NlICROPO,lIS 1924 QnM Add.Una'" """"""TIfDJIHSIAD Up 110 eight device. (the holt and _ targeta) en be lllteched to the SCSI bus. The 1924 drlYe he.tIIree lei jumpera -IDO. 101. and 102. n- jumpers_used to Mllgn one of'the eight SCSI 10 lib (0 through 7) to tho drlYe. (see table) In mulllple-deylot IYIIamI. -*' drlw InUIt hawt It own unique 10. MICROPOLIS 1991 . Write Protect 0pII0n Bus Plrity Check 0pII0n (PAR) Remo.LEO +5 Slave Sync SIgnal (SS) Master Sync Signal (MS) J2 Multi-Function Connector MICROPOllS 1991 (Continued) _\he add,_. Co~lIgu_/OptIon • • &CSI Add ..... Jumpeno 111100. 101, and 102 SCSI SCSI daYloe on one Holt Adaplor II'IUIt have 8 unlqua edd_ JUMPE SCSI PRIORITY ltH IDO ~ 0 -r-.w..t -unOul I Out Out Out In In In In 2 3 4 5 II Each I , -7- , - - , HIgheIt Out Out Out In In Out Out In In OUt In In OUt In Ou! In MICROPOLIS 1991 (Continued) ·1ntH'-T.......... I f _.... _.RNI ... RN2(cIefoulll.1he drillepro..-_nlo'IheSCSl ........ f I l l e - . . .... not _ . I h e _ _ not""'vIde ....... _I. S C S I - " . . _onlylnlheend_onIheSCSlcablo; ......ve Ihel8rmlnelonfrom_oIlhe _ _ Tho SCSI HoItAdal*rClllld and Ihelaald.... InIhe_lhould ...... _ . ' T _ " - . W I andW2 .. leoIlheeourooolloflnlnalo,_(+5V)10, 1nIf_-..RNlandRN2;W3....-lhedriloelUppIyIng+fNtolhe b..o. WI Y N , WZ N Y , WI Y DrtYopro,ld". _ _.(1loIouIt) _prcwIdeo_pwrvlllJ1p1n2ebRNlondRN2. cm.IUPIIIk>I+5Vto"'buo"'Jlp1n2e.(~ • F,_O_... ~.Ajumper.W9aa1eo11lhe_groundopllon . .u-_ F.-ground """**'1tndn 101pplQel1wde Mlpq!gelwtpre Highest Out Out f~---J-1---..:..PIn::':"·11 ~ 2112AdrMIo_uoodln ••yotem. Tho_drlYeII SIMt. ~ ~~ ~ ~ 2 1 3 DrlwlII_Ior:SpecllIoothoMMler_(OriveO)_one2112Adrlveil J7.ElctemIIILEDUghI _lora RN (H).TermInotoro (x2) uoed In aoy1l!oom. • • • • • • • ... r"T" • • • • • • • l1IiSIJfS l. :&i Itlt W10 g COMPONENT Sill! ~=RIbbonCobie ...-...L_ _ _.::.:..._ _ _--LL-...::.-I J3.4 Pin PoworCoble DrlwlIIS_:SpooIIIooIheSlowdrlYo(DrMt1)whontwo2112AdriYoI_ uoodlnooyotem. Tho_drlYeII MoIIIor. :W4 ii~ W11 Jumpono 10 (0.2) • SCStlO Partty_Plrftyenableldiubfe SCSIII2.WrttoProtoct Spin o. Splnde Control SpIn t • SpIndIo DoIoy :~~!5~;:,:~.tton Power W4 • Bezel LED OptIon --al IDl.....'~-'1WOi--_ _ _ _ _ _ _--' ~:~: ~:~~§~T;:nn L-_ _ .II o ,--.._ _--' '---'------'1llllJJllli QUANTUM 3.5" 5-JUMPER QUANTUM 8 and 10 JUMPER LOCATIONS Eight- and Ten-Jumper Location and Settings SCSI Inlerfac. HIlder 3.5-lnch Five-Jump" Locations and Settings CAUTION: Verify that no two drives on the SCSI bus have the same address (see Table 4 for drive address information). Lct::====::t:==_L.-T ThMIpnperpCllltlona _lor IIcIory UII only. 1.8) Quantum Grind PrIx XP321118 IfICI XPMI018 258 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 QUANTUM 3.5" 6-JUMPER Baok of DrIve QUANTUM 3.5" PC-AT Note: The Jumper settings shown In Table 4 do not apply to drives Installed In Sun systems. (See your Sun dealel' for proper Jumper settings.) LPS 270S. LP8 54OS. Cluantum Lightning 385,.,. 5408. and 7308 LPS 62S. LPS 80S. and LPS 1058 LP8120S andlPS240S 3.5-1nch Six-jump" Locations anti Settings Thlejoolperpoeltlon II lor factory UII only. 3.5-Inch PC-AT Drive Jump" Block Locations QUANTUM OSP SERIES 16-BIT OUllllum DIP U1os. DSP 3133L S. DIP 3107L S, and DIP 301I3l. S DD DDD [J ~ QUANTUM OSP SERIES 8-BIT Quantum DSP .'01, DIP atllL .. DIP atO'lL" end DSP NUL. DD oDD POW8f COfIMCIOf SCSI Connector Quantum DSF Series (J 6-bit) Jumper Locations anti Settings Do D~ SCSI Connector NOTE: OrlvelClIlztllld poIIUonIng may very. DSP Series (8-bit) Jumper Location and Settings @ CSC 1996 Hard Drive Bible 259 Corporate Systems Center (408) 743·8787 QUANTUM ELS 127AT Jumper locotWK is C01ISistant on aU AT drives. Chip location and size may vary depending OK drive. QUANTUM ELS 127 FI'OIt of arm An;~~~~~~n~ Jumper aHd Termi1Ultor location is constant on all SCSI drives. Chip location and size may vary depending on drive. ProOrlve Address Jumpers A2 A1 OFF OFF OFF OFF ON ON ON* ON OFF OFF ON ON OFF OFF ON* ON SCSI 10 AO OFF ON OFF ON OFF ON OFF* ON 0 1 2 3 4 5 6* 7 .. Indicates the factory default jumper setting. ON indicates that the jumper is conneded. OFF indicates that the jumper is not installed. QUANTUM ELS 110AT Jumper location is consistaKt on aU AT drives. Chip locotWK and size may vary depending OK drive. QUANTUM ELS 170 FI'OIt of DrIYI AFi;~~~~~~~~ Jumper aHd Termi1Ultor location is consta"t on all SCSI drives. Chip location a"d size may vary depending on drive. ProOrive Address Jumpers A2 A1 OFF OFF OFF OFF ON ON ON* ON OFF OFF ON ON OFF OFF ON* ON AO OFF ON OFF ON OFF ON OFF* ON SCSI 10 0 1 2 3 4 5 6* 7 .. Indicates the factory default jumper setting. ON indicates that the jumper is conneded. OFF i"dicates that the jumper is not installed. 260 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 QUANTUNI ELS 42 laCk ofDrln Fl'OIIt of DrIIII AFi~~~~~~~~ Jumper and Termi1Ullor location is consfa"t ott all SCSI drives. Chip location and size may vary dependi1l/f 0" drive. ProDrive Address Jumpers A2 AI AO OFF OFF OFF OFF ON ON ON* ON OFF OFF ON ON OFF OFF ON* ON OFF ON OFF ON OFF ON OFF* ON SCSI 10 QUANTUM ELS 42AT 0 Jumper location 1 2 3 4 5 all AT drives. Chip location and size may va" 6* is c01lsistm.t ott depend;", ott drive. 7 * Indicates the factory default jumper setti1l/f. ON indicates that tM jumper is connected. OFF indicates that the jumper is not installed. QUANTUM ELS 85 FI'OIt of DrIve Af'i~~~~~~!!!l!!lrti~ Jumper and Terminator location is consta"t ott all SCSI drives. Chip location and size may vary dependi1l/f ott drive. ProOrtve Address Jumpors A2 AI AO OFF OFF OFF OFF ON ON ON* ON OFF OFF ON ON OFF OFF ON* ON OFF ON OFF ON OFF ON OFF* ON SCSI 10 QUANTUM ELS 85AT Jumper location 0 is COIISista1lt ott 1 2 3 4 5 all AT drives. Chip location and size may va" dependi", ott drive. 6* 7 * Indicates the factory default jumper setti1l/f. ON indicates that the jumper is cottnected. OFF indicates that the jumper is not installed. @ esc 1996 Hard Drive Bible 261 Corporate Systems Center (408) 743·8787 QUANTUM GO DRIVE AT QUANTUM EUROPA SERIES Quantum Go-Drive ATJumper Block Locations Jumper Locations for the Quantum Europa Series QUANTUM LPS/MAVERICK Front of QUANTUM GO DRIVE GLS/DAYTONA Drlv. IDE BUI Interface (J11 Section C) Quantum ProOrIve LPS 1278, LP8 1708, LPS 340S, Maverick 2708, and 540S Quantum ProDrive LPS 1275. LPS 1705. LPS 3405. Quantum Maverick 270S. and 5405 Jumper Location and Settings The black jumper body indicates that a jumper is installed (the setting is ON). Quantum Go-Drive GLS and Quantum Daytona ATJumper Locations 262 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 QUANTUM LPS 105AT /f4mjJer lo.catUm isCOllSistanton all AT dri:ves. Chip locafion and size may IJQry dependi"8' on drive. QUANTUM LPS 120AT Jf4mjJer locatUm is COIISistant on all AT drives. Chip locatUm and size may vary depending on drive. QUANTUM LPS 240AT Jf4mjJer iMltUm is COIISistall t on all AT drivI~. Chip locati.'»I and size nulY IJQry depending 1'»1 drive. QUANTUM LPS 525 fl'Dllt of DrIn AFi~~~~r!!!!!!!!j~~ Jumper and Terminator location is constant on all SCSI drives. Chip location and size·may vary depending on drive. ProDflve Address Jumpers A2 A1 OFF' OFF OFF OFF ON ON ON" ON OFF OFF ON ON OFF OFF ON" ON AO OFF ON OFF ON OFF ON OFF" ON SCSI 10 0 1 2 3 4 5 6* 7 .. Indicates the factory default jumper setting. ON indicates that the jumper is connected. OFF indicates that the jumper is not installed. © CSC 1996 Hard Drive Bibl. 263 Corporate Systems Center (408) 743·8787 QUANTUM LPS 52AT Jumper location is COIfSistant 011 all AT drives. Chip location and size may vary depending 011 drive. QUANTUM LPS 525AT all AT drives. Chip locatiotl and size may vary depending 011 drive. QUANTUM LPS BOAT Jumper Iocatiotl is COIfSistant 011 all AT drives. Chip location and size may vary depending 011 drive. QUANTUM PO 1050 Froid of DrIIe A1""i;~~~~~!!!!!!!!!j~F11 Jumper and Terminator location is constant on all SCSI drives. Chip location and memoy vary Upending on drive. ProOrlV8 Addren Jump811 A2 A1 OFF OFF OFF OFF ON ON ON* ON OFF OFF ON ON OFF OFF ON* ON AO OFF ON OFF ON OFF ON OFF· ON SCSI 10 0 1 2 3 4 5 6* 7 .. Indicates the factory default jumper setting. ON indicates that the jumper is connected. OFF indicates that the jumper is not installed. 264 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 QUANTUMr PO 120AT Jumper ioIwtioH is COIfSista"t Oft all AT dril/JeS. Chip locai'Um alld size "laY tlQry depe1ldi", on drive. QUANTUM PO 1225 Front of DrIYe A~~~~~Jl!!!!!!~~~ Jumper and Terminator locatitm is constant on all SCSI drives. Chip location and size may vary depending on drive. ProDrlv8 Address Jumpers A2 AI OFF OFF OFF OFF ON ON ON· ON OFF OFF ON ON OFF OFF ON* ON AO OFF ON OFF ON OFF ON OFF· ON SCSIID 0 1 2 3 4 5 6* 7 .. Indicates the factory default jumper setting. ON indicates that the jumper is connected. OFF indicates that the jumper is not installed. QUANTUM PO 110AT Jllmper loctltUm is COIfSista"t Oft all AT drivltS. Chip locatUm alld size mtlY tlQry depe1lding tm drive. QUANTUM PO 210AT Jumper locatioH is COIfSistant Oft all AT drives. Chip IocatioH and size may tlQry depe1ldi", Oft drive. © CSC 1996 Hard Drive Bible 265 Corporate Systems Cen~er (408) 743·8787 QUANTUM PO 700 FI'OId of DrIYe AiiF',li;~~~~~~~eq Jumper and Terminator location is constant on all SCSI drives. Chip location and size may vary depending on drive. ProDrive Address Jumpers QUANTUM PO 425AT/425iAT /lImper locatiolt is cmtSistant 011 alJ AT drives. Chip location and size may vary depending 011 drive. A2 A1 OFF OFF OFF OFF ON ON ON· ON OFF OFF ON ON OFF OFF ON· ON SCSIID AO OFF ON OFF ON OFF ON 0 1 2 OFF* ON 3 4 5 6· 7 .. Indicates the factory dejault jumper setting. ON indicates that the jumper is connected. OFF indicates that the jumper is not installed. QUANTUM PROORIVE ELS DC Power Connector QUANTUM PROORIVE SCSI-Bus Interface Header SCSI-BusTermlnating Resistor Packs Quantum ProDrive ELS 42S, ELS 85S, ELS 127S, and ELS 170S Quantum ProDri"e ELS Jumper Location and Settings SCII-Bu. ....., c.tt) Qu.rtntum ProDri"e LPS 525S. 700S, 1050S, 1225S. and 1800S Optiom 266 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 QUANTUM PRODRIVEjLIGHTNING J5 AdJ,'ess Option SEA GATE 31230WjWCjWD (ST-31230W/WD only) (TOP) =( Auxiliary d:~,:~ ~:~!. Back of Drive ij 1I1"11I1I""lIlllIlIlIrllll"l)""~: :~~Jl'-o"""o"'o-o-~ II I '--G-C>-" Auxiliary option header pin-11 +Sv pin-lO GND SCSI ID - 8 SCSI ID • 4 or pin-6 REFIND+ SCSI ID - 2 - - - - - - - ' SCSI ID - 1 - - - - - - - - - ' SCSI ID - 0 (none) I SCSI-Bus Interface Header (J1) The PCB address jumpers (AO. AI. and A2) must be removed if the J5 remote address c:onnector is used. REAR VIEW (ST-31230WC only) 80 pin I/O and DC Power Wall/bracket Connection Female /-\ TOP (HDA) -===-==/ 11111111111111111111111111111111111111 \ - - (\-1 401> BOTTOM ~ J1 Notes on 80 pin I/O connector: pins 1 - 4 - +12v 41 - 44 " 12v GND 34 - 36 - +Sv 74 - 76 - 5v GND 77 - LEDC 37 • SYNC 78 " DLYDST 38 • MTRON 79 - SCSIA1 39 - SCSIAO 80 - SCSIA3 40 " SCSIA2 ~Iating NC connector: AMP US pin: 2-557103-1 straight-in, Male 80-pin 2-557101-1 right angle to PCB SEAGATE 3491A TOP 4-pin DC Power 4 1/- - 3 - 2- 1 -\ r==== --==-p:::: ::::::::::::1 fL~~~J= SEAGATE STl1200N (pin-·20 missing for keying purpos(~s) (Options jumper lo,~ated on bott.om) (back of drive) Master OFF, Slave ON - - - - - - - 80-07 Slave Present Olq (standard) o-() Cable Select r~ Slave Present ON' for _ _ _-1 drives that don't have the -DASP signnl (use only ONE of tho Slave Preset choices) .: :. .: :. .: :. 2~=~1 (front of drive) fO pin I/0 Cable Oonn.otiOll. 0 0 I S i n g 1 e 0 1 I 1 0 J 1, """"""""""" ;}-L~.!.!-~.J I M S a 1 s a t v e e r TOP (RDA) t=:::J t=;:::J t=::J LTerminatirtg Re81etoraJ ~ I RIGHT SIDE VIEW E}r------- ,.._-_~TO-.-CIWA-I_j~ DR'~ermin.tor Power JW"'''@'lli'ilR••• rved·BO'l'TOM B~~K Terminator Power Factory U.a Parity inable Termination L.:. Pow.r~.ource ' .. - [:]0 ~ Start Delay (12 •• C8 • ID) Motor Start Write Prote~t Table .... _PWA edge_ :B A B Default II""~L-EI'"I'-S'-D'-V'-""""I1! :~~: --P-W-A It theae ID jumper. an u.,d, tAen 10 jumpen .hown in tront view ARE NOT USED. :::DA) Note: J5 ~ On early drive. with fCBN 75782395 or #75762485 ID jumpara are 8-0:~~~ ID 1 J10 I2L ID 4 ID 4 ID 1 reveraed. II FRO:~~~;j\;:;;.!I_ _ _TO_P_CHD_A_I_J..' ...,E:J~DJ UH~ i~ ~ ::J ~ IIL:=~ ::~~~·~D ID 1 Cpin-' +5vl Spindle synohronization (pin-6 REF SIG+) @ CSC 1996 Hard Drive Bible 267 Corporate Systems Center (408) 743·8787 SEAGATE ST1144A ===PWA.================================================ r .................... , SEAGATE ST1144A-32 o 0 o o o o 0 0 0 0 tWill Lif"T:::'~F:::::'~:') r· ..... .' ............. , 0 0 0 0 0 \ L~-1!-~2J Master on (Slave off) - Slave Present ----------Reserved - - - Remote LED =PWA o o o o o / ................... 1 2 4 6 8 10 ~~~ ..... i.' c~bi~ I 1 II ~ / .c~~~~~~or \ L~-1!-~2J ,-closed O.~.n S M i n 9 1 a s t e e r S 1 a v e 1-closed O-open Life-Test (Factory use) Master on (Slave off) - Slave Present ----------Reserved Remote LED S M i a s n 9 1 e S 1 a t v e e r SEAGATE ST11910ND (Continued) (ST-11900N only) If the... ID jumpera are uM, tun ID jupera abow 1ft front view A'RI ROT WID. PIC*'!' or SEAGATE ST1191 OND I lIAR VIlli I (ST·1UOOII onlyl / I \ TOI' (_I --((Jllllllllllllllllllo)~ Rot.. OD 80 pia. I/O coaDeCtor I piJ:ull- "-+12v 41-U-12vCIID 3t .. U. +5v 74 .. n· SvCJID 3'7. SYIIC 77· LIDC 31 • ..,... 78 • m.YDST 39' • IC81AO 71 • IC8W CO • SClW 10 • 8C8W c:"1 lAC! ~ (80th J2 'r!J ID 1 If thea. 'ID jUIIpU are \&Md, tb.a _1. .... _ on1 J5 Drive ID Select and Configuration Select Header 71 71 :8 8: 'I 40-pin I/O Cable Connector r.:J o J41 : : : : : ::: : : . : : : : : : : : 11 / - - - - \ 0 a 0 0 0 I 0 0 I J6 (located on side near rear) o 01 +Sv 01 0 Remote LEDI J Connection U.!!-~2J=~;:c;:~~~) (pin 20 missing for keying purposes) ---0 0 DC Power l/Reserved Jumper Position J5 .JUMPER I FUNCTION: A REFSIG: This location provides a port for external connection of the synchronized spindle reference signal (pin-1) and ground (pin-2). The reference signal is bi-directional, single-ended, and terminated without an external resistor. It is also available on J4 pin-28 i f the factory jumper is installed. The drive will I~elf-determine if it is a master of slave for spindle synchronization. ~ .77 11111 , 1 r I If tHH m jlllOplr are IIHII, til.. ID jllJlllU'l IIIIwD 111 r19ltt 11ft yl... AltlIIOf IIIID. 11'I't.::L a.ote m ID 2::J ID' 13 HOST SLV/ACT: When this shunt is installed, -SLAVE PRESENT (provided by the output of a 74HCT14) is applied to J4 pin-39 for ,.ystems that require this signal from the Master drive. If jumper "B" Ls installed, then jumper "E" must not be installed. C MASTER: When this shunt is installed, the drive is configured as the Master. When not installed, the drive is a Slave. LID l,ll1111e IJ1IchroeiutiOIl SLAVE PRESENT: When installed, this shunt indicates to the drive that a Slave is present. This shunt must be installed on the Master drive in a two-drive system. J) I~aster E ACTIVE: When this shunt is installed, DASP- is made present on .J4 pin-39. If "E" is installed, then "B" must not be installed. SEAGATE ST1480A (Continued) This figure and the following description of each jumper position is only valid on drives that have J6 with 6 pins /2x3). ~~>l sellicTand I J5 Drive 10 Configuration Select Header J6 (located on side near rear) --.-_ ... - - 0'001 +Sv w+_a a a 4o-pin I/O Cable Connector 0 0 0 a 01 -:-;-;-- J~~/L-;;;;-;;-;;J\~ ~~~~~~tr~~j-'J 1~~~~~~·d (pin 20 mienng for '-(}-G-12 ( s e p Position keying purposes) DC Power ATA mode ] ~~ [ ------' o-C·®tr-o' o B-o 0 A 0 SEAGATE ST1480N il 0 F REAR VIEW II Defaults shown in solid Hnes- J5 Jumper A OFF OFF ON* C ON " ON" B OFF ON OFF Function Description (A ..vertical, pins 9 &: 10; a.horizontal, pins 8 Drive is the slave (Drive IJ. ol"ive is the master (Drive OJ with slave (Drive Drive s the master (Drive 0). Ii: :-;-''-'-:",: J!lf~~~l=~ 10) 1) present. 111"'1-LE-FT-S-I-DE-VI-Ew"'IIll (e-horizontal, pins 5 &: 7) Slave (Drive 1) Present is connected to J4 pin 39. Jumpers "D" or "EN cannot be installed if jumper "C" is installed. (D.. verticlll, ~=(L-~--!-o---o-~J- 1-:' - ;- :: - '- ::=: LTerminating ResistorsJ 12345678 pins 5 fit. 6) FRONT t'ASP- is connected to J4 pl.n 39. Jumpera "C", "0". "F", or "G" cannot be inatalled if jumper "E" is installed. J6 OF E:l -1- DRIVE Factory Use J~ Motor Start ::J Start Delay REFSIQ i8 not connected to J4 pin 39. "ON 50 pin I/O Cable conne~tion IE-horizontal, pins 3 &. 51 REFSla is connected to J4 pin 39. Jumpers "C" I "D" I "FH, c·r "a" cannot be installed if jumper "E" is instill led. I ~Il l: Write Protect . __~~~~__",,_ P-W-A- Terminator Power (see below) Terminator Power (see below) Reserved Parity ~ BACK OF DRIVE Termination Power-source Table 1 REFSIG ill not connected to J4 pin 39. " ON" 78 IF_vert.ical, pins 3 & 4) No externaJ reference for ltEFSIQ. Jumpers "E" I "G" I or "H" cannot be installed if jumper "F" is installed. o~~] 'Ihis location provides a pc)rt for external connection of the synchronized spindle rc~ference signal (pin 31 a.nd ground (pin 4) . CO ON (a_horizontal, pins 1 fit. 3) REFSIG is connected to J4 pin 28. Jumpers "E" or "F" cannot te installed i f jumper "G" is installed. REFSIO is not connected to J4 pin 28. 78 .11:11 11:11. [~]o A il 78 r.::;] 0 0 A Drive Supplies Own B Drive Supplies Bus C BUB Supplies Drive C b.=====P=W=,_----......===-' RIGHT SIDE VIEW II B~~K J5 DRIVE r~] J IL ID 4 P-W-lI A================ ID 1 ID 2 F~~NT DRIVE If these ID jumpers are used, then ID jumpers shown in front view ARE NOT USED. FRONT VIEW II ~ 1 J7 ::::, J'I'l l: ID 1 ID 2::J ID4 © CSC 1996 If these ID jumper are used, then ID jumpers shown in right sid.. view ARE NOT USED. P-W=1>;,....,======= Remote LED Spindle Synchronization Hard Drive Bible 271 Corporate Sy:s t ems Center (408) 743·8787 SEAGATE ST15150W ! II (;~;~t.:J REAR VIEW .. below) t~-J4_1l ~~~ ~:e!-; elow) (TOP) -\mlmml'1mill)-rf~ '~7]/---:\~::~n L' '- . U J J ~~!:;~~;r~~~" '1if,~:!":d U:~;:~ :Jj'Wl pin I/O cabl;.J--1 Connection SEAGATE ST15150N 68 ~g~~ ig : : R;:!'"r!:~tora anode (pos) 1 Enable m~ ~g : ~ ~none) JOl _ Terminator Power Jumpers 0 0 0 -G-G-12 ~~~!~~U~i.~~~ Delay ~tor Start (10 Bec ~r I~rart I I T~rminator [;::;] SCSI bUB. power from pin 26 on the Torminator to the SCSI bUB on pin 26. r.II. * Terminator drive. power to the SCSI bus and r;r.J* l~.B. lL:J:: l;j;1 * Valid for 8ingle ended drive " only. SEAGATE ST151N ~..... pin I/O Cable Connection ~}-Gooo\- S~12J RIGHT SlOB VIEW l J2 \,;;J DRIVE 12345678 SCSl Connector Parity Check enable s Not Used D:r:ive ID's, I D 0 (none) f or single drive system TOI1 (HDA) IIOT'I'OH ::::'.::~:~ =~ mi iI ~ -,. ,.- ~~' parit~e:~~ ~ ~ :~~; ~~;~~ BACK OF.h1 5 · j1I~L~;.tor T!~~:~~t:~' :aCk REAR VIEW I II I •• I II I • j/~ogr ~. ~ ~ ~ ~ o~o=--r=r7:7:7.7.7.7.7:7:~:~:~:~:~:;';'~'='='=======~I~::~~ SEAGATE ST15230N J![, ,,,::,::::, * .r.1 .l.J 2 r:'I Te~!~:~~~) power from the drive. fO . Write Protect Enable Terminator (default) power from . the clrive. Enable Drive Terminator. 1'.1 . _. TOP ( PIlOIIT or DRIW (12 am • 10) Write Protect Terminatio __ n Power~ .auree Table .... - -•... --PMA e d g e - 1 ~ 1 2 :IEJ r.::;] I B efault _________ LBPT SlOB Vln TOP (IIDA) FRONT D~iVE _~-pn-.w.;A.o FRON'l~ BO'I"l'OH VIEW a J: r;....",.~~ ~ t-- enrve er © CSC 1996 Corporate Systems Center (408) 743·8787 SEAGATE ST31230N [REAR VIEW] 50 pin I/O Cable Connection I J1:::: """"""""" ~}rr-U-:J[RIGHT smB VIEW 0 BACK II J2 TOP (HDA) FRONT D~i~v:or::rator Power :IJ~"I"~'iLl En::~A~~D~ivE SEAGATE ST31230W/WD/WC ill' Termirator Power Reserved Padty Enable * Start Delay (12 sees Motor Start Write Protect BACK OF :;:~~~:,;~~wer-[;:;D'::;~ =i~: ~ a~!o o~~] ID) J2 ORIV:erminator ! 12345678 lli' :J L TOP (HDA) FRONT BOTTOM ORIVE P=W=A=====-_ _ _ OF powerillJ'II"~'il Reserved Terminator Power Enable T-Res Parity Enable C Bus Supplies Drive 0co \,j i.:.I Start Delay (12 sees. 10) Motor Start Write Protect -Default I[LEFT SIDE3I (ST-31230N) If these 10 jumpers are used, then 10 jumpers shown in front Termination Power-source Table - - .... - - .... --PWA edge _ _ view ARE NOT USED. :~~:: __P.W~A ::T~:DA)__~:~~:E ID 1 FRONT VIr!] 11 ;~I~ 12 :B ID. B Oefau1t-----------' Note: The model ST-31230WC drive cannot furnish terminator power, because no pins on the eo pin I/O connector are devoted to terminator power. (ST-31230N) eserVSd. Shippnd with cover installed. Do not remove. Do not inetall jumpers -----=--c8J "" '""" 234 ~ TOP (HDA) 1 2 12 1 J: D4Jw w ilL: Reserved "ED J BOTTOM 10 2:J 10 1 II FRONT VIEW I (Both ST-31230W and ST-31230WC) Remote J.ED (pin-) +5v) Reserved TOP (HOA) If~~e~~~/gs~~~per are used, then 10 jumpers shown in left side view J5 • ~;L J6 ~ BOTTOM ~~ LEOJ Auxiliary option header pin-ll +5v pin-10 GND SCSI 10 • 8 or pin-8 BUSY SCSI 10 • 4 _ _-,--...J ====:J or pin-6 REFIND+ ~g~~ ~~ : ~ SCSI 10 • 0 (none) If these IO jumper are used, then ID jumpers shown in left side view JS or 80 pin I/O cable ARE NOT USED. SEAGATE S'T32550N 50 pin I/O Cable Connection I '1 j _ _ _\ {::":::::",,,,,,,,,,,,;~Ll 0 0 0 0 J= ~ Terminator options o 0 (0 0) 1 F~ 2=1 [ 2 A A B C D E .. .. .. .. .. 6i (0 0) - ~ ~ 2 (single-ended) a 0 Fai~ ~~ 0 0 ~ -K] ~::.L;;a 1 BOTTOM These pins not on differential model NO 1 BCD ._--- Term. power Term. power Term. power Term. power Enable SCSI a==== BACK OF I/O DRIVE ~Fai -1 TOP (HDA) -5--G-G-12 SEAGATE ST32550N (Continued) pins fO=O=t 2 ~ ~ 1 E from drive (default) to SCSI bus (only option available for differential NO) from SCSI bus to SCSI bus and drive terminator (jumper on pina 5-6) J2 1 .. 2 Reserved 3 Parity Disable 4 Write Protect 1234567B9 -P=W=A ::::::,,: BOTTOM -.lJ Reserved 7-9 =:::::J1\ ~Ul_ C_ Delay Motor St.art - FRONT OF DRIVE +12v +5v SYNC MTRON SCSlAO SCSIA2 Mating WC connector: AMP I RIGHT SIDE VIEW ~ D~ivE J2 It:J 74 - 16 77 78 79 BO • • • • • 5v GND LEDC DLYDST SCSIA1 SCSIA3 us pin: 2-557103-1 straight-in, Male BO-pin II 123456789 . . . .•••.. 1-2 Reserved 3 Parity Disable 4 Write Protect -.lJ~ ~l1L. =:::::J t..:::::= TOP (HDA) P=W=A BOTTOM FRONT OF DRIVE Reserved 7-9 Delay Motor Start 6 Motor Start Enable 5 6 Motor Start Enable 5 I FRONT VIEW III if!'" ,~, ,...,,"'"' II TOP (HDA) =P=W=A= BO:::: rved No connection Ground Unit Active LED pin (+) SSREF (+) spindle sync Vendor Unique Fault LED pin (+) © CSC 1996 44 • 12v GNO 41 - 2-557101-1 right angle to PCB BACK TOP (HDA) 1 - 4. 34 - 36 • 37 • 38 • 39 • 40 • ~ ~g ~ !!!J 1 II r;- iii ii: :: :,I-- ~ J4 (J4 top row) (J4 bottom row) Hard Drive Bible 273 Corporate Systems Center (408) 743·8787 SEAGATE ST32550WfWD (Continued) pins 1 - 4. 34 - 36 • 37 • 38 • 39 • 40 • 41 - 44 74 - 76 77 78 79 80 +12v +Sv SYNC MTRON SCSlAO SCSIA2 • • • • - 12v GND 5v GND LEDC DLYDST SCSIA1 SCSIA3 Mating WC connector: AMP US pin: 2-557103-1 straight-in, Male 80-pin 2-557101-1 right angle to PCB SEAGATE ST32550WfWD (ST-32550W only) (TOP) J 68 pin I/O Cable Connection :~~]/L~~ 5-- 'I ~'. S~, ,.=,~'"' ~ ig ~ :-:;;;;~-===fi~~JillJJill~1 I" " 00 00 2 1 -P=W=l\i===A========-NO E A - Term. power from drive (default) B - Term. power to SCSI bus (only option avaUable for differential WD) C - Term. power from SCSI bus D - Term. power to SCSI bus and drive E - Enable SCSI terminator (jumper on pins 5-6) REAR VIEW] 123456789 eJ (single-ended) 0 2-1 2 1 2 ABC II I 4 Write Protect 1 2 o 0 - 0 0 3 J2 ......... 1-2 Reserved --.U Parity Disable =.l D~ivE Irr= ig ~ J5 -( 1I1I1I0811111111111I1jIlIl1l8 1 ).I,;": \ - - I L" _ ~ BACK Ir;= :: : " , " GrOUnd~ (J4 top row) If-" '" bo,,~ =., Unit Active LED pin (+) SSREF (+) spindle sync Vendor Unique Fault LED pin (+) (ST-32550WC only) 80 pin I/O and DC Power Wall/bracket Connection Female J1 /-\ TOP (HDA) ~=-/ IIIIIIIIIHIIHIIIIIIIIHNHIIIIIIII \ - - (\-1 40/) BOTTOM I Notes on 80 pin I/O connector: SEAGATYE ST3390N 1 50 pin BCSI Intert::. p:~:r connector ReaX' View ::::,";-1:1: I: I: 1111: 11111: III:: 11H-~~~2tc:::} c:::} c:::} Terminating Resistor Packs (TOP) .. SEAGATE ST3295A 4-pin DC Power /-4-3-2-1-\ 1::::::::::'::::::::1rLO 0 0 0 • i • S-G-G-12 (pin-20 missing for keying purposes) ~ r (Options jumper located on bottom) (back of drive) Master OFF, Slave ON 80-07 Slave Present ON (standard) - - - - 0-0 ::=::::...r .:. .:. .:. 2~:~1(front Add . . . . ~~ ! ill 0 0 0 Ri9htD:i::..~f TOP cable Select I Slave Present ON for dri ves that don't have the -DASP signal (use only ONE of the Slave Preset choices) Spare jumper stored on pins 1-3 ~CSI of drive) 0/0 connector (TOP) Active/panlv. Termination Active I Pins 1 " 2 ahorted only (+2. 85V to 110 0) for PAST SCSI; Pine 2 &. 4. ahorted AND pine 5 &. 6 shorted (+5V and OND to 220/330 OJ .eor etandard SCSI. 0 0 0 1 1 0 I I I S i n g 1 e M S a 1 s a t v e e r Terminator Power; Prom SCSI Connector Pins 1 , 2 Prom Power Connector Pine 1 " 3 To SCSI Connector Only - - - - Pine 3 &. 4 'r~ :~;;rD~~ru:~~~~~.~~~.~.~:~~ i : ! AND Terminating Reehtorll not Installed - Pine 2 " 4. SCSI to'. (none for 100) not uaed i t 10 •• t on .ide jumpers 1 §oR:B:r: d ,~ ~ ~ ~~ Ext. Spindle Clock Synch R~~~: i=oClock Ground (TOP) 10~O~1 l-'8mot8-LBO ~ Ext. Spindle Clock Synch pin~5 is Clock Ground Remote Start Enable parity Enable 274 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 SEAGATE ST3391A TOP ==- 4-pin DC Power /-4-3-2-1-\ ~ ::::::::::'::::::::l~LO 0 0 } ° J= I 5-G-G-12 (pin-20 missing for keying purposes) (Options jumper located on bottom) (back of drive) Master OFF, Sluve ON - - - - - - - 80-07 Slave Present ON (standard) - - - - 0-0 0 0 .r= .:. .:. .:. 2~=~1(front of drive) J 0 1 I I Cable Select Slave Present ON for _ _ _ drives that dem't have the -DASP signal (use only ONE of the Slave Preset choiceEI) S i n 9 1 e M a s t e r 1 0 I SEAGATE ST3660A S 1 a v e TOP 4-pin DC Power /-4-3-2-1-\ - - - - l ! : : : : : : : : : : . : : : : : : : : l r L O 0 0 0 lI . 5-G-G-l2 J (pin-20 missing for keying purposes) (Options jumper located on bottom) (back of drive) Master OFF, Slave ON 80-07 Slave Present ON (standard) - - - - 0-0 Cable Select , - - .:. .:. .:. Slave Present ON for drives that don I t have the -DASP Signal (use only ONE of the Slave Preset choices) Spare jumper stored on pins 1-3 =====--r- o 2~=~1 o 0 1 S M I (front of drive) 1 0 I I a i n s S 1 a 9 t v lee e r SEAGATE Sr41800W 40 fo3 Terminator J4A Power Source (see below) J4B 20 01 o 0 o 0 0 0 0 0 0 0 0 0 A Roo F 0 0 =I=+=H1I'(~lFm""""'"'''' SCSI Cable Connector =SA4=12F=F1 I ";) Power -r12-G-G-5 6S-pin \~I 0 0 0 0 0 0 0 0 Spindle Synch Cable Connector - Te~~~~.:a~~~: E~;~~:' bottom: ground) - - - LED Cemnection (g: ground pin) Activity (A-G) Ready (R-G) Fault (F-G) Reserved Write Protect Enable Spinup Delay SCSI ID (10 secs * 10) Motor Start option enable Parity check DISable Reserved Terminator Power Source Optio~-------------------' Initiator supplies power over the SCSI Bus for terminators. Drive supplies no terminator power. & 2 - Drive supplies power for its own te~1llinator resistor-paks but not to SCSI Bus. This is the factory setting. 3 1~ _ Drive supplies power for external terminator at end of the 2 & 4 daisy chain. Terminator' resistor-paks must be removed. This option is recommended only for last drive on daisy chain. 2 & 4 - ---S'r410BOOW-D-d-r-iv-e-s-a-r-e-ahipped without terminators and have empty terminator sockets on the PCB. You must provide termination resistor!! for these drives. SEAGATE ST41080N 40fo3 Terminator Power Source (see below) 20 01 J4A o 0 0 0 0 0 o 0 0 0 0 0 A Roo F 0 J4B Power 0 12-G-G-S ::::::::::::::::::::::::1 421 0 0 0 0 0 0 0 0 0000 \----/ SCSI Cable Connector ill L-_ _ _ _ L..-_ _ _ Spindle Synch Cable Connector (top pin: SSREF, bottom: ground) Terminator Enable LED Connection (g: ground pin) Act~~!~~ ~~=g~ Fault (F-G) ~~~~~v~~otect Enable SCSI ID Reserved Spinup Delay (10 secs ~ 10) Motor Start option enable Parity check DISable Reserved Terminator Power Source Options 2 & 1 & 4 - Initiator supplies power over the SCSI Bus for terminators. Drive supplies no terminator power. 2 - Drive supplies power for its own terminator resistor-pake but not to SCSI Bus. This is the factory setting. 1 I< 3 AND - Drive supplies power for external terminator at end of the 2 I< 4 daisy chain. Ter1llinator resistor-paks must be removed. Thie option is recommended only for last drive on daisy chain. ST410S00ND drives are shipped without terminators and have empty ter1llinator sockets on the PCB. You must provide termination resistors for these drives. © CSC 1996 Hard Drive Bible 275 Corporate Sy'stems Center (408) 743·8787 SEAGATE ST41600N a 0 a a 0 @~;~B n a p 00 T[ ill 421 some l6-pin configurations may not have these pins. -HI L .~---------------=====-=~ /-4-3-2-1-\ :: :SCSI:Cable:::::::::::::: :1~~~~2.r- ~= @ I [ o ~ ~ ~ ~ ~ l~: ~ 0 4 21M P r=::=t r=::=t r=::=t Terminator Resistor SIPS II L':: ::~:";~." ---- ---t Power 10 ~~ ~i LJ--1 Terminator DIPS Power 0 0 0 0 2-G-G-S a I 00 P=W"~:::::::::::::::::::. :::::1 H " 1 0000 \----1 a a a 0 0 SEAGATE ST41200N r wl.:=I This T-RES only on Differential model (see below for T-RES descriptions) Terminator Power Source (see below)- Spindle Sync , SCSI Cable Connector Master off/Slave on - Spindle Sync Write Protect option enable SCSI 10 Spinup Delay (10 secs * 10) Motor Start option enable Parity check DISable Sweep Cycle enable Terminator Power Source Options 2 & 1 & 4 - Initiator supplies power over the SCSI Bus for terminators. Drive supplies no terminator power. 2 - Drive supplies power for its own terminator resistor-paks but not to SCSI Bus. This is the factory setting. 1 & 3 De1.y { " 880 • IDI Parity option enable Motor Start option enable Drive ID's, ID 0 (none) i f only SCSI device ~::t~:~~~ ~~::~ ~~~~ ~~!v(l~::~t~~~t~ontal) AND - Drive supplies power for external terminator at end of the 2 & 4 daisy chain. Terminator resistor-paks must be removed. This option is recommended only for last drive on daisy chain. T-RES descriptions: ST41600N ST41601N ST41600ND ST41601ND 1 2 2 2 DIP SIPs DIPs DIPs SEAGATE ST43400N SEAGATE ST42000N r o 0 0 0 0 00 0 421 - Power SCSI Cable Connector Master off/Slave on - Spindle Sync Write Protect option enable SCSI 10 Spinup Delay (10 secs * 10) Motor Start option enable Parity check DISable Sweep Cycle enable a 0 n 0 00 0 0 0 B Terminator DIPgJ ~::::!:::::!:::::::::!.:::l T[ ill ---l Power o· 0 0 0 ~12-- If you n(~ed a manual for a difficult to find drive (including those not listed in the jumpers section), try our automatic document printer. To install the document printer, type: HDBDOC or select it from the Windows file manager. The document printer includes manuals for CSC products, including the disk drives sold by esc. DISCLAIMER CSC, DTC, Maxtor Corporation, and Seagate Technology expressly disclaim any liability which filay arise from the use of the software @ CSC 1996 Hard Drive Bible 313 Corporate Systems Center (408) 743·8787 included with the Hard Drive Bible. To the best of our knowledge, this software is workable and free of any major bugs, but no guarantee of performance of fitness for any particular application is made. This software is provided free of charge, but may not be duplicated without consent as listed below. COPYRIGHT NOTICE These programs are copyrighted by their respective authors and may not be reproduced in any form without proper written consent. The software enclosed is protected by US copyright law. Additional copyright and disclaimer notices may be contained in the files. This list of the most commonly used CD-ROM files is provided by Maxtor Corporation: 1ADAY10.ZIP MAIN 116K 09/92 Run files daily, weekly, monthly Runs files once a day, weekly, or on a certain day of the month. 2S0CKET.DOC PCMCIA 2.7K 11/94 Socket App for >= 10MB flashcards 2-Socket application for 10MB or greater Flashcards. This docu ment is in WS for Windows 2.0 Format. 3DRVS260.ZIP MAIN 73K 11/93 Driver for 3 drives in one system Device driver to add a 2nd 16bit HDD interface to your DOS AT (286+) system. Windows compatible. Shareware, version 2.60 by Dustbowl Designs 4DRVU100.ZIP MAIN 32K 11/93 Inquiry utility for up to 4 drives Inquiry for drives on both primary and secondary drive ports. Shareware, V1.0 by Dustbowl Designs. 4SPD100.ZIP MAIN 64K 11/93 Graphical HDD data transfer rate test utility Graphical Hard Drive Test utility. Shareware, V1.0 by Dustbowl Designs 7000LLF .EXE MAIN 47K 03/967000 A series Low Level Format program Self-extracting zip fue. 314 Hard Dr'lve Bible © CSC 1996 Corporate Systems Center (408) 743·8787 7000LLF.EXE MAIN 47K 03/96 7000A series Low Level format program. Self-extracting zip fue. ACCULOG.1XT 3RDPARTY 5.9 110/93 Acculogic IDE controller card docu1nentation. Al\lIGA.ZIP MAIN 3.5K 12/93 Notes on installing IDE & SCSI's on Amiga Amiga computer installation notes and tips. AN001HP.DIOC PCMCIA 15K 1MB Flashcard install into HP 95LX PC 1MB Flashcard installation procedure for HP 95LX Palmtop PC. This document is in MS Word for Windows 2.0 format. AN002HP.DOC PCMCIA. 12K 11/94 2MB+ Flashcard install into PP 95LS PC 2MB thru 20MB Flashcard installation procedure for HP 95LX Palmtop PC. This document is in MS Word forWindows 2.0 format. AN003HP.DOC PCMCIA 12K II/941MB Flashcard install into HP xOOLX PC 1MB Flashcard installation procedure for HP 100LX/200LX Palmtop. This document is in MS Word for Windows 2.0 format AN004HP.DOC PCMCIA 10K 11/94 2MB+ Flashcard install into HP xOOLX PC 2MB thru 20MB Flashcard installation procedure for HP 100 LX/200LX Palmtop PC. This document is in MS Word for Windows 2.0 format. ASPITOOL.ZIP MAIN 2.4K 06/92 Tahiti Temp (TX-TEMP) /Scan (SCANS The To Files (rx-TEMP/SCANSCSI) are to little tools to check the temperature of a MaxOptix Tahiti Sub-System (TX-TEMP) and Scanning all Host Adapters for SCSI-Devices (SCANSCSI). All you need is an ASPI-DOS Driver installed for each Host Adapter. Christoph Kummer/datacomp ag/Switzerland © esc 1996 Hard Drive Bible 315 Corporate Systems Center (408) 743·8787 AT_V 1. ZIP MAIN 11K 09/92 ASPI-TOOLS ASPI-Tool contains some programs such as SCSISCAN, UNITATTN.EXE,TX-TEMP.EX, FMT-512, FMT-1024. Please put this file on the Banyon for Michael Davis, Maxtor UK. AUTOCORE.EXE MAIN 101K 02/95 Runs CORETEST in "automatic" mode. That is, it executes Coretest several times changing bl size each time. CORETESTTEST UTILIlY BEEPCODE.DOC MAIN 652 11/93 Beep error codes for AMI BIOS's List of what errors the Beep codes stand for in the American Megatrends International BIOS. MAIN BIOSBNC.ZIP 159K 08/93 BIOS Bench Mark Maxtor's BIOS Benchmark Program. Sorry, no documents, how to use it and interpretation of results is up to you. OTT140.ZIP MAIN 81K 10/93 Boot Mgt Pgm Manages boot up environments, ie: different CONFIG.SYS and AUTO EXEC. BAT CACHE.EXE MAIN 3.6K 08/93 Thrn 7000A CACHE on or off. CARDl12.EXE PCMCIA 49K 06/94 Cardlock - Lock access to MobileMax Drvs Cardlock V1.12 Limits access to your MobileMax card with single or multiple passwords. CARDTALK.EXE PCMCIA 618K 11/94 Cardtalk V2. 20.15 drivers for deskrunner CardtalkV2.20.15 drivers for Maxtor's Deskrunner PC/AT PCMCIA adapter. Self-extracting ZIP file. CLEANl12.ZIP MAIN 271K 03/94 McAffee Virus Clean Vl12. 316 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 PCMCIA COMPORT.DOC 4.2K 11/94 Deskrunner COM Port problem tips Som(~ solutions for COM port problems encountered while installing Deskrunner. This document is in M:S Word for Windows 2.0 format. CORETEST.EXE MAIN 64K 05/88 CORETEST - Hard disk benchmark utility. CT-303.EXE PCMCIA. 944K 07/94 CardtalkV3.03 for Maxtor Deskrunner Self-extracting ZIP file. DBK310.ZIP PCMCIA 1.1 05/95 Latest release of Desk Runner Drivers. 5/11/95 DESKRUNR.TXT PCMCIA 4.7K 01/94 PC/AT Adapter for desktop computers. DISABLE MAIN 23K 10/93 MAC pgm. Make MXT drives MAC Compat. Makes MXT-1240s & nlxt-540S1 Macintosh compatible by disabling Unit Attention. MAC Pgm should have Extent of NIT! DISK.lD PCMCIA 63 07/94 Correct ID file for DRUNR303.EXE. DMOS2INS.TXT MAIN 4.4K 04/95 Installation procedure for Disk Manager and OS Written by: David Meisner. For r,eference only. Contact IBM for support. DO-ONCI4.ZIP MAIN 10K 10/92 Run a file once a day or week Runs a file once a day or once a week on bootup, for instance; CHKDSK 1st thing in the morning or a Virus Check every :Monday. DQWIK211..ZIP MAIN 129K 08/94 DiskQwik v2.11 - D.Driver activates IDE block mode transfer. © csc 1996 Hard Drive Bible 317 Corporale Systems Center (408) 743·8787 DRS120.ZIP MAIN 114K 02/92 Data Recovery Software. Reads BAD disks. DRVSYS.TXT PCMCIA 2.0K 11/94 Adjusting CardTalk Drv Letter Assignment How to use DRIVER.SYS to reassign the drive letter for your PCMCIA Hardrive in a DESKRUNNER PCMCIAAdapter. DSKPDR.EXE MAIN 69K 10/93 HDD Diagnostic Pgm V1.6 Self-extracting Tests IDE drives, either destructive or non-destructive. By Larry Clanton Self-extracting Zip file. DSK_APP.DOC PCMCIA 5.2K 11/94 Deskrunner installation tips Troubleshooting tips for installing MobileMax 1.8" hard drive disks into Deskrunner PC/AT to PCMCIA adapter. This document is in MS Word for Windows 2.0 format. DUGIDE10.ZIP MAIN 12K 01/93 Show the IDE disk info. Includes C source code. DYNABOOT.ZIP MAIN 32K 10/93 Boot Mgr Pgm Boot up management, ie: different AUTOEXEC.BAT and CONFIG.SYS flIes. ESDI. ZIP MAIN 13K 08/93 Spec & Jumpers for ESDI drives Specifications & jumpers for all ESDI drives. ESDIDISK.EXE MAIN 63K 08/93 Compsurf Nove1l2.15C w/WD1007-9 Cdr A version of "Compsurf" to initialize Maxtor ESDI drives for Novell Versions 2.15 to 2.2 (use this instead of the Novell supplied version of Compsurf). ESDI controllers ONLY! ESTIM 11.ZIP MAIN 22K 11/94 Estimate storage needs for back-up of files on hard disk. 318 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 FAQ20A.ZIP MAIN 22K 07/92 Frequently Asked Questions about OS/2 v2.0 FBECCS.ZIP MAIN 11K 10/93 FBE Config Control Sys V1.5 Boot manager prograrrl. FIPS12.ZIP MAIN 104K 11/94 :FIPS: Nondestructive partition split utility. FLEXP300.Z][P MAIN 217K 07/93 Flexiback: Plus: Hard disk backup with compression. FRE561.ZIP MAIN 20K 01/94 Multi-drive disk space check info with graphic display. GEOCLOCK.ZIP MAIN 103K 10/93 Colorful world clock/map Shows world map with daylite/night time shadow. GREENDRV.ZIP MAIN 11K 04/94 To place 7000A drives in "sleep mode". Programmable standby mode. Cause drive to spin down and park ;after X amount of time with no activity. X = 20 sec. to 21.2 lminutes. Energy Star compiant,AKA Green PC. (Replaces SPINDOWN.EXE). Version 2.2 by Sean Dykstra HIDDIR.ZIP MAIN 45K 08/93 Creates and manipulates hidden Dir's. Creates and manipulates Hidden directories under the MS/PC DOS environlnent. Great for parents with curious kids, and vice versa. Doesn't show up in DOS nor in Windows, but are nonetheless still accessible. Source code included, Quick Pascal 1.0 IDE.DOC IDE 2.7K 01/94 Generic "J-IowTo" IDE installation IDE Installation example. © csc 1996 Hard Drive Blbl. 319 Corpora Ie Syslems Cenler (408) 743·8787 IDE.EXE MAIN 59K 02/94 Self-Extracting ZIP of all IDE drives Same as the IDE.ZIP file. All IDE drive specifications, jumpers, and parameters. IDE.ZIP IDE 69K 09/94 Data on all Maxtor IDE drives Specifications, parameters and jumper settings for Maxtor IDE drives. IDE.ZIP MAIN 56K 02/94 Specs & Jumpers for all IDE Drives Specifications & jumper settings for all IDE Drives. IDEIDI50.ZIP MAIN 25K 08/93 Displays info on IDE drives. IDEINFI0.ZIP MAIN 30K 08/94 Displays info on IDE drives, includingATA-2. IDEINFO.ZIP MAIN 3.8K 01/93 Excellent utility reads IDE firmware. IDENTIFY .EXE MAIN 27K 03/94 To identify IDE drives, Cyl, Hds, Sect. Identify IDE drives, finds cylinders, heads, sectors per track etc., also shows serial number. IDE_CMOS.TXT IDE 6.7K 09/94 Parameter listing for IDE drives List of CMOS parameter settings for all IDE drives. IDE_CMOS.TXT MAIN 6.7K 09/94 CMOS Parameters for all IDE Drives CMOS setup parameters for all Maxtor IDE drives. IDE_CTLR.TXT IDE 1.9K 09/93 Maxtor IDE adapter card Jumper settings,ANSII drawing for Maxtor IDE adapter card. LXTLLF .EXE MAIN 37K 03/96 Low Level format program for LXT-xxxA drives. Self-extracting file. 320 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 IXTLLF.EXE: IDE 37K 03/96 Low Level format program for LXT-xxxA drives. Self-e:xtracting file. MAX-AT. ZIP MAIN 85K 10/93 Maxtor IDE test program .Maxtor IDE drive test program. MAXBLAST.EXE MAIN 354K 05/95 Ontrack's Disk Manager v6.03.05 Max-Blast software is required to install drives larger than 528 megabytes on a standard IDE interface or on an older BIOS. NOTE: *If you are using an EIDE interface this file is NOT required, use the driv{~rs provided with your interface for corf(~ct installation. * Providing your BIOS or interface support LBA. USE)~GE: MAXBLAST-d This creates the sub-directory for OS/2 MAXOPTIC"ZIP MWN 815 05/93 Diagnostic Utility for Maxoptic Products Read, write, compare, low-level format any Maxoptics products Tahiti, RXT, etc. MAXTEST.Z,IP MAIN 131 K 10/93 Test/Modify SCSI Drives This is a test program for MAXTOR SCSI drives. This program must: be used with the Adaptec 154XX Or Bustek 54XX. For more information on this program call Tech Support at 1-800-2MAXTOR. (If you don't have PKZIp, DI, MAXTESTS.EXE) MAXTESTS.EXE MAIN 134K 10/93 MAXTEST (Self-extracting ZIP) To rnodify SCSI drive data table (capacity, bytes per sector, etc). Must be used with and Adaptec 154X controller (or compatible). Self-(~xtracting Zip file. MINISCRB.ZIP MAIN 56K 04/94 Text file on all MiniScribe drives Cov(~rs all MiniScribe drives. May not cover all jumpers tho! Call 800-262-9867, Option 3 for FAX info Miniscribe jumper setting info. © csc 1996 Hard Drive Bible 321 Corporate Systems Center (408) 743·8787 MXLINIT.EXT PCMCIA 21K 03/94 Initialize MobileMAX 105MB Drive To initialize the MobileMAX CMXL-I05) PCMCIA drive. MXTA_53.EXE MAIN 41K 03/94 MXT540A/AL Firmware Rev 5.3 MXT540A/AL Firmware Rev 5.3 code. MXTA_54.EXE MAIN 40K 03/94 MXT540A/AL Firnlware Rev 5.3 Firmware Upgrade for MXT_540AT Drive. Use only if you have a problem, or it is recommended by a technician. Self-extracting ZIP file. MXT~55.EXE MAIN 40K 03/94 MXT 540A/AL Finnware Rev 5.5 Firmware Upgrade for MXT-540AT Drive. Use only if you have a problem, should be recommended by a technician. Self-extracting ZIP file. MXTA_60.EXE MAIN 41K 03/94 MXT 540A/AL Finnware Rev 6.0 Firmware Upgrade for MXT-540AT Drive. Use only if you have a problem, or it is recommended by a technician. Self-extracting ZIP file. MXTLLF.EXE MAIN 30K 04/96 Low Level Format FOR MXT6540A/AL ONLY"M Self-extracting zip file. MXTLLF.EXE IDE 30K 04/96 Low Level Format FOR MXT6540A/AL ONLY Self-extracting zip file MAIN MXT_I-5.ZIP 205K 01/94 MXT·540/1240S Firmware Upgrade to V1.5 MXT-540S/SL MXT-1240S Firnlware upgrade Version 1.5. MAIN MXT_SPIN.ZIP 175 04/94 MXTxxxxS Spinup delay program Spinup delay modification for MXT1240S & MXT540S/SL drives. For use if you don't have a big enough power supply to power more than one SCSI drive up at a time. Inserts a 11-13 second spinup delay between drives. 322 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 ()MNIBK.D<)C PCMCIA 4.0K 11/94 l\1XL install tips for HP OmniBook300/430 into HP C)mniBook ~~00/430 laptop systems. This document is in MS Word for Windows 2.0 format. ()NBOOT.ZIP M[AlN 5.4K 10/93 Control autoexec program executions Have AUTO EXEC programs run daily, on Warmboot only, or on Coldboot only. PCMCIA ()S2IBM75.DOC 6.6K 11/94 l\1XL install for IBM Thinkpad 750 - OS/2 Tips for MXL drive install into IBM Thinkpad 750 using OS/2. This document is in MS Word for Windows 2.0 format. ()S2TOSH.DOC PCMCIA 7.1K 11/94 MXL install tips for Toshiba - OS/2 Configuration of MXL hard drive in Toshiba T4500,T4600, T4700 systems running OS/2 ver 2.1. This document is in MS ~Vord for Windows 2.0 format PARKIT.ZIP MAIN 9.4K 09/92 HDD Head park pgm Hard Disk Head parking utility VI. 0 by Andrew Appel. PART .ZIP MAIN 23K 01/94 Provides HD partition table & controller info. PC-PARK. ZIP MAIN 1.1 K 09/92 Head Parking Pgm from PC Mag PC Magazine HDD head parking program. PCMATA.SYS 18K 04/95 MAIN PCMCIA.EXE PCMCIA 9.0K 01/94 Se]f-Extract file of all PCMCI devices Self-extracting ZIP file of all PCMCIA devices (MobileMax, MobileMax Flash, DeskRunner) PCMCIA.ZIP PCMCIA 6.0K 01/94 ZIP file of all PCMCIA devices. © csc 1996 Hard Drive Bible 323 Corporate Systems Center (408) 743·8787 PKUNZIP .EXE MAIN 28K 03/93 PKUNZIP.EXE V2.04G PKUNZIPV2.04G 2.1.93. PKZ204G.EXE MAIN 197K 03/93 Self-extracting PKZIP V2.04G 2/1/93 PKZIP V2.04G 2/1/93 self-extracting file. Contains PKZIp, PKUNZIp, etc. PLUGNGO.TXT 3RDPARTY 1.2K 05/94 Plug N Go External Parallel IDE Adapter Adapter to allow use of a I" high 3.5" IDE drive in an external cabinet w/power supply, IDE to Parallel adapter and software to install. PRESZII0.ZIP MAIN 58K 12/94 The Partition Resizer. Safe HD repartitioning. QDPMII0l.ZIP MAIN 70K 03/93 QuarterDeck DOS Protected Mode Interface DOS Protected Mode Interface VO.9 by QuarterDeck. A companion to QEMM386. Allows PKZIP/UNZIP to use EMS/UMB memory and speed up execution dramaticly! ZIP'd w/V2.04G. MAIN QINF042.ZIP 55K 10/93 Quick Info, on Drives, CPU, Speed, etc Nice display of Drives with usage and space left, CPU type, speed, etc. MAIN RDP391.LHA 98K 05/93 Amiga IDE read multiple ftx V3.91 Latest version of RDPREP for Amiga. Fixes read multiple problems by informing the Anliga to only use 255 sector blocks instead of 256. This keeps the data intact. REBOOTER.ZIP MAIN 3.6K 10/93 How to build an auto-builder for a BBS. How-to-text ftle. If your BBS hangs while no one is around, build this device to automatically reboot the system. RIPTMI53.ZIP MAIN 584K 01/94 Ripterm v1.53 RIP graphics communication package. Try it on this BBS! 324 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 R_UTILS.ZIP 3RDPARTY 110K 10/93 Reynolds Data Recovery Utility Demo. SALES. ZIP MAIN I.5K 10/93 Maxtor Nat'l sales office listing Maxtor Sales Office Information. SCABV112.ZIP MAIN 252K 03/94 McAfee vi.rus scanner (Feb 1994). SCN-216E.ZJ[P MAIN ;364K 02/95 VirusScan for DOS new version 2.1.5 (216)02/23/95 by McAfee, Inc. Scans and cleans PC's/LAN's for known and new viruses. Requires DOS 3.0+ SCOPE140.EXE MAIN 99K 10/93 RS232 Data Analyzer Scope SelfExtracting View RS232 data streams to analyze modem/comm problems. V1.40 SCSLDOC MAIN 1.7K 01/94 Generic "How To" SCSI Installation. SCSI.DOC SCSI 1.7K 01/94 Generic "How To" SCSI Installation. SCSI installation example. SCSI.ZIP MAIN 205K 05/93 Specs & Jumpers for all SCSI Drives Specifications & jumper settings for all SCSI Drives. SCSLZIP SCSI 205K 11/93 Specs & jumpers for all SCSI Drives. SCSI2GO.DC)C PCMCIA 3.2K 11/94 MXL install for FD SCSI2GO w /Deskrunner Configuration of Future Domain SCSI2GO PCMCIA Controller Kit with the Mobilemax Deskrunner. This document is in ]\1S Word for Windows 2.0 format SEEKTIME.TXT MAIN 3.5K 08/93 How drive seek times are deternlined Document explaining seektime measurment. © csc 1996 Hard Drive Bible 325 Corporate Systems Center (408) 743·8787 SIDE3.TXT IDE 1.8K 12/93 Acculogic sIDE-3 IDE Adapter card IDE-3 Adapter. ANSII Drawing, jumpers, etc. SMRTDTXT.ZIP MAIN 9.4K 09/92 Text File:MS SMARTDRNE.SYS & DblBuffer Text file from MicroSoft about using Smartdrive & Double Buffering SPINUP.EXE MAIN 42K 05/93 For Panther drives to set Spinup option For Panther PO-12S or PI-17S drives with "Origional"PCBs. This program sets the Spinup Option to spin when power is applied, or spin up by SCSI ID sequence, or spin up each drive in 13 second intervals. Panther drives with "Common" PCBs use jumpers and don't need this program. STACK. ZIP PCMCIA 177K 05/95 Stacker files, preloaded on flashcards. TCAL MAIN 24K 07/94 MXT-S Thermal Calib. on/off for MAC For MXT-1240S & MXT-540SL Drives. For Macintosh computers Turn TCAL on or off for data streaming. Caution! Let drive "warm up" for about 1 hour before using. Do NOT leaveTCAL disable for too long, or drive crash will result. TCAL.EXE MAIN 24K 07/94 Thrn MXT-S Thermal Calibration on/off For MXT-1240S & MXT-540SL drives. Turn T-Cal on or off from this program. Use with caution, let drive "warm up" for leastone hour befor using. Leaving TCAL off too long (> 1 hr) could crash the drive!!! Self-extracting zip file. PCMCIA TFFS325.ZIP 533K 04/95 True Flash Driver v3.2.05 USEAGE: PKUNZIPTFFS325.ZIP MAIN TIMEPARK.ZIP 8.9K 09/92 HDD timed head parking pgm HDD head parking program, moves heads to parking zone after selectable period of HDD inactivity. 326 Hard DI'lve Bible © CSC 1996 Corporate Systems Center (408) 743·8787 UNITATTN.EXE MAIN 2.3K 0892 Checking UNIT-ATTENTION on SCSI Device This program is for checking the Unit-Attention (enabled or disabled) on every connected SCSI device supported by the Adapltec-ASPI-Driver. USABBS.ZIP MAIN 72K 01/95 An extensive listing of USA BBS's! USAFAX.ZIP MAIN 48K 01/95 Over 100,000 FAX numbers! A must have! UU520.ZIP MAIN 32K 06/94 YYENCODE/UUDECODE for DOS V5.20 For ASCII encoding and decoding of binary files. Useful for exchanging Jiles through Internet EMail attachments when binary attachtnents won't work. V10N04.ZIP MAIN 61 K 10/93 PCMag 2/26/92 Incl. MBOOT Boot Manager Program PC Magazine Vol 10, Number 4. Includes MB()OT boot manager program. VIRSIM2C.Z][P MAIN 65K 11/94 Virus Simulator Ver 2C Audit and demonstrate anti-virus protection. Rosenthal Engineering's absolute neccessity for anyone serious about virus defense, security and training. "Unreservedly recofl1mended!" by COlmputer Virus Developments Quarterly. Used in tests conducted by National Software Testing Labs for Softw'are Digest and PC Digest. Written about in Computerworld, Virus Bulletin,Virus News Int.,Telecomputing, etc. WASTED10.ZIP MAIN 28K ]l2/94 Reports disk space WASTED due to cluster size. MAIN 789 011/94 Win forWkGrps Fast File Access "Fix" If you're having problems with Windows for Workgroups, "Fast File Access" not working or working slowly, try these changes ..... WF'WIN5.ZIP MAIN 952K 03/95 IBM Driver for OS/2 for drives larger than 528 © csc 1996 Hard Drive Bible 327 Corporate Systems Center (408) 743·8787 PCMCIA WPAPERS.ZIP 33K 04/94 PCMCIA White Papers (about PCMCIA) PCMCIA Whitepapers 328 Hard Drive Blbl. © CSC 1996 Corporate Systems Center (408) 743·8787 SYSTEM NOTES se the following pages to enter data pertaining to your system. This information may be required if you need to call a dealer for technical assistance or if you have a system failure. U Computer Make: ~_____ ~ _ ~ _______ ~__~____~~___ ~ _________ ~ __________________~___ _ Serial Number: __________ --_____ ~_________ -- ~ -- ~Model: Monitor ___________ ~ _________ _ _Model: ~~ ______ ~_~ _ _ - ___ -~~---~------Serial Number: _~ ____ ~ _______ ~Make: ~ System BIOS Make: ___________ Version: _________ ~________~______ ~_________~ ____ ~_ Motherboard Make:-~-------------~~- Model: Serial Number: ____________ ~ ______ Bus Speed: _____________ Wait States: _ __ Memory Installed: © csc 1996 Hard Drive Bible 329 Corporate Systems Center (408) 743·8787 Floppy Drive A Make: ~_~ ______ Model: _________________ ~__ Capacity: _______________________ ~ ____________ ~ ____~______~_ _ ~ ___________~_______ Serial Number: Floppy Drive B Make : ____________ ~ ___________ Capacity: Serial Number: ___________________ ~ _____ ~ ______ _ Extended Floppy # 1 Make: _ Model: Capacity: _ Serial Number: Extended Floppy #2 Make: Model: Capacity: Serial Number: Hord Drive # 1 Make: Model: Capacity: Serial Number: Heads: Cylinders: Sectors per Track: ------------------------ Hord Drive #2 Make: Model: Capacity: _ Serial Number: Heads: Cylinders: _____ ____________ _____________________~_ ~____~ _______________~ ___________~__ _ Sectors per Track: __ 330 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 Tape Backup Make: Model: ---- ----~-----~~----- ---Capacity: ------~Serial Number:~----------~--------You tuay use the spaces below to paste a printout of your AUTOEXEC.BAT and CONFIG.SYS files. AUTOEXEC.BAT CONFIG.SYS Software Program: -~-~ ~----------------------- Version: --~--------Serial Number:-------- ------------© csc 1996 Hard Drive Bible 331 Corporate Systems Center (408) 743·8787 Program: Version: Serial Number: ------ -------- - ---------------------- Program:_ Version: Serial Number: Program: Version: Serial Number: Program: Version: Serial Number: Program: Version: Serial Number: Program: __________________ _ Version: Serial Number: Program: _ Version: Serial Number: Program: _____ __ Version: Serial Number: 332 Hard Drive Bible ----------------------------- - ------ ---- --- --- © CSC 1996 Corporate Systems Center (408) 743-8787 INDUSTRY PHONE NUMBERS ~) the best of our knowledge these .1 numbers are correct; but CSC can- not assume liability for their use. #1 Components,lnc ...... (800)424-6780 1776Inc ......................... (310)215-1776 Tech SuppOtt............ (31 0)215-1776 3COM Corporation ....... (800)876-3266 3D Visions-Stanford ........ (800)729-4723 3E Corporation .............. (800)682-5175 3G GrapWcs ................... (800)456-0234 Tech Support ........... (206)774-3518 3M Company. ................. (512)984-3897 ~~M Corporation ............. (800)362-3456 Tech Support.. .......... (800)362-3455 3M Data Produc:ts-CA...... (800)328-9438 3M Data Produc:ts-MN.....(612)736-1866 3M Electrical Prods-TX ... (800)225-5373 3PM Planet,lnc .............. (319)393-7932 7-Sigma........................... (612)721-4280 A Bit Better Sfu;vr Publ..(206)627-6111 A C Technology.............. (714)228-1633 A Cad-Group .................. (404)315-8901 AJ Computer Supplies .. (714)895-5802 A-Comm Electronics ...... (201)334-3017 A-Matic International. .... (818)855-8888 A.C. Powerline ............... (716)288-6870 A.J. Post........................... (508)393-7192 A4Tech Corporation ...... (714)468-0071 AA Computech .............. (800)360-6801 lech Support. ............ (805)257-6804 AAA. International Co .... (714)951-0747 Aadtech Micro Sys ......... (415)659-0756 AamazingTechnologies.(714)255-1688 ABA Systems/USA,lnc ... (801)561-8681 AbacusAccounting Sys .(403)489-5994 Abacus Concepts ........... (800)666-7828 Tech Suppo:rt ............ (510)540-1949 Abacus Concepts ........... (800)666-7828 Abacus Soware ............ (800)451-4319 Abaton-Everex Systems .(800)821-0806 Tech Support ............ (800)821-0806 Abbott Systems .............. (800)552-9157 Tech Support.. .......... (914)747-4171 ABC Computer Corp ..... (310)325-4005 ABC Products ................. (714)373-9898 © CSC 1996 ABC Systems & Devel. ... (508)463-8602 Abekas Video Systems .... ( 415)369-5111 Aberdeen ........................ (800)552-6868 Tech Support............(213)725-3360 ABL Electronics Corp .... (410)584-2700 Able Soft .......................... (800)545-9009 Above Dariana SWr ....... (800)892-9950 Above Soware .............. (714)851-2283 Tech Support ............ (714)851-2283 Abra MacDabra Swr.... (408)737-9454 Abaracadata .................... (800)451-4871 Tech Support............ (503)342-3030 Abrams Creative Serv......(818)343-6365 ABS CmptrTechnology.. (800)876-8088 Tech Support............ (800)876-8088 AC & DC ......................... (818)336-1388 ACC-Alamo City Cmptr.. (512)545-1010 ACC Microelectronics... (408)980-0622 Access Cmptr Compont.(800)332-3778 Tech Support ............ (214)380-8010 Access Technology; Inc .. (508)655-9191 Acco USA, Inc ................ (708)541-9500 Accolade ......................... (800)245-7744 Tech Support ............ (408)296-8400 Accts Microsystems ....... (206)643-2050 AcctonTechnology......... ( 408)452-4900 Tech Support............ (800)926-9288 Accufast Products .......... (800)447-9990 Acculogic ....................... (714)454-2441 Accurite Technologies ... ( 408)433-1980 Ace Soware Corp ........ (408)232-0300 Tech Support ............ (408)232-0303 Ace Technologoes, Inc ... ( 408)734-0100 ........................................ (800)825-9977 Acecad Inc ..................... (800)676-4223 Tech Support ............ (408)655-9911 Acer America................... (800)848-2237 Acer Peripherals ............ (609)924-1153 AcerTechnologies Corp .(800)833-8241 AcWeva Computer......... (800)388-2918 Tech Support............ (408)894-0200 Aci Us, Inc ...................... ( 408)252-4444 Tech Support............ (408)252-4444 ACL Inc .......................... (800)782-8420 ACM, Inc ........................ (800)342-6626 Acme Electric Corp ....... (800)325-5848 Accoustic Research ....... (800)225-9847 AcrossTheOcean Import .(415)660-7804 Action Communications.. (612)636-3559 Action Electronics Co ... (818)813-1500 Action Multimedia......... (800)322-3132 Action Plus Soware ..... (801)255-0600 Tech Support............. (801)255-0600 Activisilin ........................ (31 0)207-4500 ........................................ (310)479-5644 Tech Support............. (310)479-5644 Actix Systems,lnc .......... (800)820-1276 Acucobol, Inc ................. (800)262-6585 Acumos,lnc .................... ( 415)570-0535 Acxiom Corporation ..... (501 )329-6836 AD Costas Projects ........ (415)462-3111 Tech Support ............ (415)426-5040 Ad Lib, Inc ...................... (800)463-2686 Tech Support ............ ( 418)529-6252 Ad Lib Multimedia,lnc .. (418)529-9676 Ad Research ................... (800)926-7365 Tech Support ............ (800)873-7365 Adaptec .......................... (408)945-8600 Adaptive Soware .......... (714)729-3180 Adaptive Technologies ... (805)448-8832 ADDA Technologies ....... (51 0)770-9899 Addison-Wesley Publ.. .....(800)447-2226 ADDS .............................. (800)645-6504 AddTech Group ............. (510)623-7583 AdtronTechnologyCo .... (510)770-0120 Allegro MicroSystems .... (508)853-5000 ADI Systems, Inc ............ (800)228-0530 ADllExecufold............... (209)683-2126 ADIC. .............................. (800)336-1233 Adisoft, Inc ..................... (510)483-5605 AdjileSystems ................. (800)347-7621 Adobe Systems, Inc ........ (800)447-3577 Tech Support - MAC.(408)986-6500 Tech Support - pc. ... (408)986-6530 AdRem Technologies ..... ( 416)886-7899 Adtran/P1T. .................... (205)971-8000 Adv. Instit'l Mgmt. SWr.. (516)496-7700 Advanced Cmptr Cable.(800)626-3608 AdvancedCmptrInnov.... (716)383-1939 AdvancedCmptrTech ..... (212)679-4040 Advanced Digital Info .... (800)336-1233 Advanced Digital Sys ...... (800)888-5244 Hard Drive Bible 333 Corporate Systems Center (408) 743·8787 INDUSTRY PHONE NUMBERS Tech Support ............ (800)888-5244 Advanced Electr. Supp .... (800)446-2377 Advanced Gravis BC ...... (800)663-8558 Tech Support............ (604)431-1807 Advanced Hrdwr Arch .... (208)883-8000 Tech Support............ (208)883-8001 Advance Input Devises .(208)765-8000 Adv. Integration Rsrch ... (408)428-0800 Advanced Logic Rsrch ... (800)444-4257 Tech Support............ (714)458-1952 Advanced Matrix Tech ... (800)637-7878 Adv. Micro Cmptr Sys .... (800)866-0829 Tech Support ............ (302)368-9300 Adv. Micro Devices ........ (408)732-2400 Adv. Micro Technology... (714)598-6124 Adv. Microcmptr Sys ...... (305)784-0900 Advanced Network. ....... ( 408)779-2209 Advanced Software ........ (800)346-5392 Tech Support ............ (408)733-0745 Adv.Tech & Sevices ....... (310)676-0487 Tech Support............ (310)676-0487 Advanced Technology.... ( 408)942-1780 Advanced Vision Rsrch .. (800)544-6243 Tech Support ............ (800)544-6243 Adweeks Mktg Cmptrs .. (800)722-6658 AEC Management.. ........ (800)346-9413 Tech Support ............ (703)450-2318 AEC Sofuvare ................. (800)346-9413 Tech Support............ (703)450-2318 AER Energy Resources .. (404)433-2127 Aeronics ......................... (512)258-2303 AESp, Inc ......................... (305)944-7710 Aetech ............................ (619)755-1277 Mfmity............................ (800)367-6771 Tech Support ............ (303)442-4840 After HolU'S Sftwr-Aldus ...(619)558-6000 Tech Support ............ (619)558-6000 AgData ............................ (209)784-5500 AGELogic,Inc ................. (619)455-8600 Agfa Compugraphics ..... (800)424-8973 Tech Support............ (800)937-7787 Agfa Division .................. (914)365-0190 Agfa Division .................. (800)424-8973 Ags Computers .............. (908)654-4321 Agsadivision ................... (508)658-5600 Ahead Systems, Inc ........ (510)623-0900 Al Today......................... (304)%5-5548 Aicom Corporation........ (408)453-8251 Aim Motherboard Corp .(800)786-2566 Aim Tech ........................ (603)883-0220 Tech Support............ (603)883-0200 AIQ Systems ................... (800)332-2999 Tech Support ............ (702)831-2999 Aitech InternationaL ...... (800)882-8184 AJM, Inc .. "....................... ( 408)980-8631 AJS Publishing ................ (310)215-9145 Al Expert Magazine ....... (415)905-2200 Alacrity Systems, Inc ...... (908)813-2400 Aladdin Sftwr Security. .. (516)424-5100 Aladdin Systems ............. (408)761-6200 Tech Support ............. (408)761-6200 Alamo Components ...... (800)890-8900 Aldridge Company,The. (800)548-5019 Aldus Corp. (Adobe) ...... (800)628-2320 Tech Support ............ (800)628-2320 Alexander Batteries ....... (515)423-8955 334 Hard Drive Bible Alf Products, Inc ............ (800)321-4668 Alia Power, Inc .............. (818)937-6529 Alias Research ................ (800)267-8697 Tech Support............ (800)267-8697 Aiisa Systems .................. (800)992-5472 Alki Software Corp ........ (206)286-2600 All Computers ................ (800)387-2744 Tech Support............ (416)960-0111 All Electronics ................ (818)904-0524 Allegro Microsystems .... (508)853-5000 Allen Communication ... (801)537-7800 Allied Cmptr Services .... (319)378-1383 Allied Telesis (AT!) ......... (800)424-4284 Tech Support............ (206)821-2056 AllMicro .......................... (800)653-4933 Alloy Cmptr Products .... (508)486-0900 Tech Support............. (508)486-0900 Allsop, Inc ....................... (206)734-9090 Allstate Office Supply. ... (714)692-9100 Alltech Electronics ......... (714)543-50 11 Alltel Corporation.......... (216)650-7000 Almo Distributing .......... (303)595-7000 Tech Support ............ (617)272-3680 Alpha Systems Lab, Inc .. (714)252-0117 Alpha Teclmologies ........ (206)647-2360 Alphatronix .................... (800)849-2611 Alpha Wire Corp ............ (906)925-8000 Alps America.................. (800)950-2577 Tech Support ............ (800)950-2577 ALR ................................. (714)581-6770 Alsoft ............................... (800)257-6381 Tech Support............ (713)353-1510 Alsys ............................... (617)270-0030 Altec L'lnsing .................. (800)648-6663 Tech Support ............ (800)648-6663 Altec Lansing Consumer... (800)648-6663 Tech Support ............ (800)648-6663 Altech, Inc ...................... (314)576-5100 Alternative Cmptr Prod.... (805)522-4984 Altex Electronics-Austin.... (512)832-9131 Altex Elect.ronics-Corp..... (512)655-8882 Altex Electronics-Dallas... ,(214)386-8882 Altex Elcctronics-SanAnt..(800)531-5369 Altima Systems, Inc ........ (800)356-9990 Altos Computer Sys ....... (800)258-6787 Altron, Inc ...................... (800)678-8802 Altsys .............................. (214)680-2060 Tech Support............ (214)680-2093 Altus Systems ................. (800)522-5887 Tech Support ............ (909)598-7769 Aluminum Filter Co ....... (805)684-7651 Alunmi Computer Grp .. (800)387-9785 Always Technologies .....(818)597-1400 Tech Support ............ (818)597-9595 Alysis .............................. (800)825-9747 Tech Support............ (800)825-9747 Alywa Computer Corp .. (713)440-1393 AM Electronics (AME) ... (408)955-9666 Ama Inc .......................... (416)897-2153 Amatix, Inc ..................... (800)869-0744 Amax Applied Tech ........ (818)300-8828 Amax Engineering Corp.. (800)888-2629 AMAZE!-Delrina Sftwr.... (800)367-4802 Tech Support............ (416)441-4628 AMBI Circuit Board Elec ... (800)879-2624 Ambra Computer Corp ... (800)252-6272 Amcom Corporation..... (800)320-4723 Amdahl Corp ................. (800)538-8460 Amdek Corporation ...... (800)800-9973 Tech Support............ (800)800-9973 AME, Inc ......................... (408)955-9666 AMEC Cmptr Eronom ... (800)759-5060 American Grp. Cmptr.... (800)288-8025 Tech Support............ (818)765-3887 American Business Sys .. (508)250-9600 American Cmptr Engnrs ..(619)587-9002 American Cmptr Exprss.. (800)533-4604 American Cmptr Hrdwr... (800)447-1237 American Cmptr Repair. .. (211)539-1010 American Cmptr Rsrces... (203)380-4600 American Covers, Inc .... (800)228-8967 Tech Support............ (800)228-8987 American Cybernetics ... (800)221-9280 American Databankers .....(800)323-7767 American Digicom Corp.. (408)245-1580 American Digital. ........... (617)449-9292 American Ed. Service ..... (703)256-5315 American Elect. Heater. .... (313)875-2502 American Enhance,Inc .... (510)438-9180 Amer. Financial Equip .. (513)436-0110 American Flmdware ...... (800)551-4458 Amer. Healthware Sys .... (718)435-6300 American Inkjet Corp .. (508)667-0600 Amer. Laubscher Corp ...(516)694-5900 Amer. Magnetics Corp ... (213)775-8651 American Mngmt Sys .... (800)826-4395 American Microsys ........ (800)648-4452 Amer. Nat. Standard Inst...(212)642-4900 American On-Line .......... (919)942-0220 Tech Support ............ (919)942-0220 Amer. Power Conversion .(800)800-4272 Tech Support............ (800)800-4272 American ProImage ....... (310)949-9797 American Reliance, Inc .. (800)654-9838 American Rsrch. Corp .... (800)423-3877 American Ribbon ........... (800)327-1013 American Serv. Resource ..(800)333-1157 Amer. Small Bus. Cmptr. ... (918)825-4844 Tech Support............ (918)825-4844 American Software, Inc.... ( 404)261-4381 Tech Support............ (404)261-4381 Amer. SlUltek Int'l Corp .... (800)888-7813 American Systec Corp ... (714)993-0882 American Trader's Post..(301)695-8438 Ameritech ...................... (312)750-5000 Ames Supply Company.(800)323-3856 Aemteck, Inc .................. (212)935-8640 Amherst Inti Corp ......... (800)547-5600 Amita Corporation ......... (512)218-8857 Amkty Systems, Inc ........ (714)727-0788 AMP. ................................ (717)564-0100 ........................................ (800)522-6752 Ampex ........................... (800)262-6739 Amphenol Corporation.(203)281-3200 Amplicom ...................... (619)693-9127 Ampro Computers, Inc .. (800)966-5200 Amprobe Instrument..... (516)593-5600 Amptron International. .(818)912-5789 AMR ................................ ( 408)732-2400 ........................................ (800)538-8450 AmRam .......................... (408)559-0603 Amrel Technology, Inc ... (818)575-5110 © CSC 1996 Corporate Systems Center (408) 743·8787 INDUSTRY PHONE NUMBERS AMRIS Training Systems.(800)842-3693 AMS ................................. (305)784-0900 ......................... ,.............. (800)886-3536 Amstrad Inc ..... ,.............. (800)999-0174 Amtec Cmptr Services ... (515)270-2480 AmTech Organiization .... (617)344-1 550 Amtron Inc ...................... (213)721-1717 Anacapa Micro Prods .... (805)339-0305 Anacom General Corp .. (714)774-8080 Anacomp, Inc .. ".............. (317)844-9666 Analog & Digital Periph.(513)339-2241 Analog Devices, Inc ....... (800)426-2564 Analog Technology Ctr.. (603)673-0404 AnalogTechnology Corp.(818)357-0098 Analogic Corporation.... (800)343-8333 Analysts Int'I. Corp ......... (800)328-9929 Analytical Software ........ (206)362-2855 AnaTek Corporation ...... (800)999-0304 Ancot Corporation ......... ( 415)322-5322 Anderson Bell ................. (303)940-0595 Andgate Systems Corp ... (714)468-3084 Ando Corporation ......... (301)294-3365 Andor Systems, Inc ........ (408)996-9010 Andrew Corpo:ration ..... (310)320-7126 Andromeda Research.... (513)831-9708 Tech Suppo:rt.. .......... (513)831-7562 Andromeda Systems ...... (818)709-7600 Angelica Uniform Grp ... (800)222-3112 Angia Commmllcations.(801)371-0488 ANGOSS Software ......... (416)593-1122 AnixTech Corporation.. (408)737-9935 Anixter Brothers, Inc ..... (708)677-2600 Anjene IntemationaI. ..... (908)704-0304 Ann Arbor Software ....... (800)345-6777 Annabooks ...... ,.............. (800)462-1042 Answer Computer......... (800)677-2679 AnswerSet Corporation .. (408)996-8683 Antec, Inc ....................... (510)770-9590 Tech Support............ (510)770-1200 Antex Electronics corp .. cnO)532-3092 Anthem Technology Sys. (800)359-3580 Anthes Universal,Inc ..... (800)828-0308 Anthro Co ....................... (800)325-3841 Anvil Cases ..................... (800)359-2684 AOC Int'l (USA)Ltd........ (800)433-7516 Aox Inc ........................... (800)232-1269 Tech Support ............ (800)726-0269 Apex Computt:r............. (800)654-8222 Apex Data ........................ (800)841-2739 Tech Support............ (800)841-2739 Apex Software ............... (800)858-2739 Tech Support ............ (412)681-4343 Apian Softwart: ............... (800)237-4565 Aplus Computer............. (800)886-2671 Tech Support............ (800)886-35:~6 APM Tedmologies ......... (404)476-3596 Appian............................ (800)422-7369 Appian Technology, Inc .(408)730-5400 Apple Computer, Inc ..... (800)776-2333 Tech Support ............ (800)767-2775 Applications Techniques.(800)433-5201 Tech Support ............ (506)433-8464 Applied Bus. Technology.(212)219-8945 Applied Cmptl' Servs ..... (800)525-2400 Applied CmptrTech ...... (214)271-6550 Applied Conce:pts, Inc ... (800)393-2277 © esc 1996 Applied Data Comm ...... (714)731-9000 Tech Support............ (800)422-3635 Applied Design Co ........ (612)378-0094 Applied Instruments ...... (5 10)490-7117 Applied Magnetics Corp.(800)328-5640 Applied Microsystems ... (800)426-3925 Applied Optical Media.. (800)321-7259 Tech Support ............ (800)321-7259 Applix, Inc ...................... (508)870-0300 Tech Support............ (800)827-7549 Appoint .......................... (800)448-1184 Tech Support ............ (800)448-1184 APPRO International ..... (408)985-5359 Tech Support........... "(408)448-6093 Approach Software-Lotus ..(800)277-7622 Tech Support ............ (508)988-2500 Apricom ......................... (619)271-4880 APS Packaging Systems .. (201)575-1040 APS Technologies ........... (800)235-2753 Aptech Systems .............. (800)443-3732 Aquidneck Sys. Int'l.. ...... (401)295-2691 AR Industries (CP+) ....... (800)274-4277 Tech Support ............ (800)274-4277 Arabesque Software ....... (800)457-4243 Tech Support............ (206)885-0559 Arbor Image Corp .......... (313)741-8700 Arche Technologies ........ (5 10)623-8100 Tech Support............ (800)322-2724 Archive Corporation ...... (714)890-8602 Archive Sftwr-Conner.... (800)821-8782 Tech Support ............ (800)227-6296 Archive Technology........ (800)537-2724 ArchtekAmerica Corp ... (818)912-9800 Arco Electronics, Inc ..... (305)925-2688 Arcom Electronics, Inc .. ( 408)452-0678 AreaTV & Computers ... (814)453-3918 Areal Technology, Inc ..... ( 408)436-6800 Tech Support ............ ( 408)436-6843 ARES Microdevelpmnt ... (800)322-3200 Ares Software .................. (800)783-2737 Tech Support ............ (415)578-9090 Arion Technologies, Inc .. (203)775-6939 Aris Entertainment......... (310)821-0234 Arista Enterprises ........... (800)274-7824 Tech Support ............ (800)274-7824 Aristo Computers, Inc ... (800)327-4786 Aristosoft, Inc .................. (800)338-2629 Arity................................ (800)722-7489 Arix Corporation ........... (408)432-1200 ARK Multimedia Publ.." .(804)220-4722 ArkayTechnologies, Inc .. (800)786-2419 Arkenstone Inc ............ ".(408)752-2200 Arkwright Inc ................. (800)548-5 105 Arlington Cmptr Prods .. (800)548-5105 Tech Support............ (708)228-1470 Arlington Elect.Whlsale .. (703)524-2412 Amet Corporation .......... (800)377-6686 Tech Support.......... ". (800)366-8844 Aropa Corporation ......... (408)734-2001 Array Analysis ............... ". (800)45 1-85 14 Arrow Electronics, Inc ... (800)932-7769 Arrowfield Int'l, Inc ....... (714)669-0101 Ars Nova Software ......... (800)445-4866 Tech Support ............ (206)889-0927 Attek Cmptr Systems ..... (5 10)490-8402 Attful Applications ......... ( 416)920-7395 Arthur Anderson & Co .. (800)458-8851 Arthur Dent Associates .. (508)858-3742 Articulate Systems ......... (800)443-7077 Tech Support............ (617)935-2220 Artisoft ............................ (800)846-9726 Tech Support ............ (602)670-7000 Artist Graphics ............... (800)627-8478 Artnet InternationaL ...... (203)348-1141 Asante Technologies ...... (800)662-9686 Tech Support............ (800)662-7464 ASCII Group, Inc.,The ... (301)718-2600 Ascom Timeplex, Inc ..... (800)669-2298 ASD Software, Inc .......... (900)624-2594 Tech Support............ (900)624-2594 Asean CmptrTechn ........ (909)598-2828 Tech Support............ (909)598-5498 Ashby Industries, Inc ..... (405)722-1705 Ashton-Tate (Borland) .... ( 408)431-1000 Asia Communications .... (5 14)434-9373 Asia Source ..................... (5 10)226-8000 Tech Support ............ (510)226-8878 Asian Computer Corp ... (818)575-5271 Asian Micro Sources ...... (5 10)376-9111 AsianSource Cmptr Prod.(708)475-1900 Asiatek Inc ...................... (818)333-3802 AS] Support Services ..... (800)262-0089 Ask Computer Systems .(415)969-4442 Ask-Me Information Ctr.(612)531-0603 AskSam Systems ............. (800)800-1997 ASP Cmptr Products ...... (800)445-6190 Tech Support ............ (408)746-2965 Aspect Telecomm ........... (800)541-7799 Aspen Imaging Int'I.. ..... (800)955-5555 Assoc. For Cmpt'g Mach.. (212)869-7440 Assoc. Data Services ....... (800)772-9812 Assoc. Distr. Logistics ..... (800)443-3443 Associated Research ...... (800)858-8378 Associates Cmptr Supply .. (718)543-3364 Assoc. of Shareware Prof.(317)322-2000 AST Computer............... (800)876-4278 AST Research, Inc .......... (800)876-4278 Astea International.. ....... (617)275-5440 Astec Co ......................... (201)595-7001 Astec Standard Power.... (619)757-1880 Astra Computer Prods ... (619)278-2682 Astro Memory Prods ...... (800)652-7876 Astrocom Corporation .. (612)227-8651 Astrotech Int'l Corp ....... (412)391-1896 Asymetrix ....................... (206)637-1500 AT &T Paradyne ............ (800)482-3333 At&T ............................... (201)331-4134 AT&T Capital Corp ........ (800)874-7123 AT&T Computer Sys ...... (800)247-1212 AT&T Lang. line Serv.......(800)752-6096 AT&T Microelectronics. (800)372-2447 AT&T Natl Parts Sales Ctr ..(800)222-7278 AT&T/NCR Crisis Mgmt..(800)626-3495 Atari Corporation ........... (800)443-8020 Atech Software ............... (818)765-5311 Aten Research, Inc ......... (800)755-0561 ATG Cygnet .................... (800)729-4638 Athana Inc ...................... (800)421-1591 ATI Technologies ............ ( 416)882-2600 ATI Technologies, Inc ..... (800)955-5284 ATI Technologies, Inc ..... ( 416)882-2600 Atkins/.Tones Cmptr Serv.(714)953-4351 Hard Drive Bible 335 Corporate Systems Center (408) 743·8787 INDUSTRY PHONE NUMBERS Atlantic Cmptr Prods ..... (800)245-2284 Atlantic Inc ..................... (31 0)273-3163 Atlantic Scientific Corp. (800)544-4737 Atlantis Laser Center...... (800)733-9155 Atlas Business Solutions .. (708)208-1373 Atlas Micro Distributing.. (310)530-6300 Atmel Corporation ......... ( 408)441-0311 Atrix International Inc ...(800)222-6154 Attachmate Corporation.(800)426-6283 Attain .............................. (617)776-1110 Attitash Software ............ (800)736-4198 Attitude Inc .................... (714)680-8112 AlTO Technology, Inc ... (716)688-4259 Audio Digital Imaging .... (708)439-1335 Aurora Cmptr & Access .. (800)852-3344 Aunlm Software, Inc ...... (408)562-6370 Austek Microsystems ..... (408)968-8556 Austin Direct, Inc ........... (800)752-4171 Austin Marsh Comm ...... (416)840-7840 Auto Trol Technology..... (303)452-4919 AutoDesk Inc ................. (800)228-3601 Tech Support ............ (800)873-3375 Autodesk Retail Prods ... (800)228-3601 Tech Support............ (206)487-2934 Automap ......................... (800)440-6277 Tech Support. ........... (800)441-6277 Automated Crtrdge Lib .. (800)536-2251 Automated Design Sys ... (800)366-2552 Automated Tech. System..(516)231-7777 Automatic Data Process'g .(201)994-5000 Automatic TooVConnect.(800)524-2857 Automation Technology. .. (800)777-6368 Automatrix Inc ............... (508)667-7900 Automecha Ltd ............... (800)447-9990 AutoSoft, Inc ................... ( 404)594-8855 Autrec, Inc ...................... (919)759-9493 Autumn 100 Software .... (303)494-8865 Auva Computer, Inc ....... (714)562-6999 Ava Instnlmentation ...... (408)336-2281 Avalan Technology......... (800)441-2281 Avalon Hill Game Co ..... (410)254-9200 Avance Logic Inc ........... (510)226-9555 Avanpro .......................... (213)454-3866 Avant Industries, Inc ...... (818)330-0166 Avant-Garde Computing. (609)778-7000 Avantek Security............ (408)727-0700 Avantos Performance Sys .. (510)654-4600 Tech Support............ (510)654-4727 Avatar/DCA. ................... (800)348-3221 Tech Support ............ (404)740-0300 Avery Dennison............. (818)858-8214 Avery International. ....... (800)252-8379 Tech Support ............ (214)888-2699 Avery labeL .................. (800)252-8379 Tech Support ............ (214)888-2699 Avex Electronics Corp ... (800)877-7623 AVI Systems Inc ............. (510)535-1020 Avnet, Inc ....................... (516)466-7000 Avocet............................ (800)448-8500 Tech Support ............ (207)236-6010 AVR Technology Inc ...... (408)434-1115 Award Software, Ltd...... (415)968-4433 Tech Support............ (408)370-7979 AXA Corporation ........... (714)757-1500 Axelen Inc ...................... (206)643-2781 Axik Computer............... (408)735-1234 336 Hard Drive Bible Tech Support ............ (408)735-1437 Axion .............................. (800)829-4664 Axis Communications ... (508)777-7957 Axonix Corporation ...... (800)866-9797 Axxion Group Corp ...... (800)828-6475 Axxis Software ............... (800)394-3549 Aydin Corporation ......... (215)657-7510 Az-Tech Software ........... (816)776-2700 Azerty Inc ....................... (800)888-8080 Tech Support............ (716)662-7616 Azure Technologies ........ (800)233-3800 B&B Electronics Mfg...... (815)434-0846 B&K Precision ................ (312)889-1448 B & C Microsytems ........ (408)730-5511 Babbages Inc .................. (800)288-9020 BackThnl Future Micro .. (20 1)644-9587 Baggerty &Assoc., Inc ... (808)875-2510 Baker & Taylor Aff. Label. .(800)775-4200 ........................................ (415)721-3333 ........................................ (415)392-4357 Tech Support ............ (415)721-3333 ........................................ (415)392-4357 Baler Software ................ (800)327-6108 Tech Support............ (708)506-1770 Ball Aerospace ................ (505)298-5445 BaIt, Inc ........................... (817)697-4953 Banctec Inc .................... (800)527-5918 Banctec Service Corp .... (800)435-7832 Bandy Inc ....................... (214)272-5455 Banner Band ................... (800)333-0549 Banner Blue Software .... (510)794-6850 Tech Support............ (510)794-6850 Bantam Electronic Pub!.. (212)765-6500 Banyan Systems Inc ....... (508)898-1 000 Bar-Tec Inc ..................... (800)433-1409 Tech Support ............ (800)356-1695 Barbados Ind. Devel. ...... (212)867-6420 Barbey Electronics ......... (215)376-7451 Barcode Industries, Inc ... (301)498-5400 Tech Support ............ (301 )498-6498 Barouh Easton Ltd .......... (800)268-9955 Barrister Info. System ..... (716)845-5010 Barrons Educational Serv.(800)645-3476 Baseline Publishing ........ (901)527-2501 Tech Support ............ (901)527-2501 BASF ............................... (800)669-2273 Tech Support ............ (800)225-4350 Basic + Micro Products. (510)887-8186 Basic Computer.............. (216)873-1 000 Basic Needs .................... (800)633-3703 Tech Support ............ (800)633-3703 Basic Systems, Inc .......... (305)584-5422 Basmark. ......................... (216)621-7650 Battelle Memorial Inst... (614)424-6424 Battery Biz ...................... (800)848-6782 Battery Power Inc .......... (800)949-1000 Battery Specialties.......... (800)854-5759 BatteryTechnology Inc ... (800)982-8284 Bay Technical Assoc ....... (800)523-2702 Baysoft ............................ ( 415)527-3300 Bayware Inc ................... (415)312-0980 BCC Advanced Research.(714)752-0526 BCTOP Inc ..................... (213)383-0791 Beacon Software, Inc .....(800)753-2322 Beacon Technology. ....... (719)594-4884 Tech Support............ (719)594-4884 Beame &Whiteside Sftwr..(416)765-0822 Bear RockTechnology.... (916)622-4640 Beaver Computer Corp. (800)827-4222 BEC ................................. (714)731-6116 BEC Computer............... (408)954-8828 BEC Inc. Cert. Calib. Labs.(800)523-3808 BEC Lynkers ................... (714)731-6117 Backman Industrial ........ (800)854-2708 Bedford Cmptr Systems.. (714)586-3700 Bel Merit Corporation ... (714)586-3700 Belden Wire and Cable ... (800)235-3361 Belgian For.Trade Office. (213)857-1244 Belkin Components ....... (800)223-5546 Tech Support............ (310)898-1100 Bell & Howell Prods Co .. (708)933-3125 BellAtlantic Bus. System.. (800)634-9827 Tech Support ............ (215)296-6180 Bell Atlantic Corp ........... (215)963-6000 Bell Atlantic CTS-MA...... (800)688-1492 Bell Atlantic CTS-CA....... (800)345-7950 Bell Atlantic CTS-CA....... (500)350-3475 Bell Atlantic CTS-PA....... (800)888-2622 BellAtlantic CTS-ESS-WI ..(800)888-2622 Bell Industries, Inc ......... (310)826-2355 Bell of Pennsylvania....... (215)466-7978 Bendata Mgt Systems ..... (719)731-5007 Benedict Computers ...... (800)346-5186 Benefit Concept Sys ....... (401)438-7100 Bentley Company........... (617)221-8590 Berkeley Systems Design.(800)877-5535 Tech Support............ (510)540-5535 Berkshire Products, Inc .. (404)271-0088 Berg Electronics ............. (717)938-7620 ........................................ (800)237-2374 Best Cmptr Supplies ...... (800)544-3470 Tech Support............ (702)826-4393 Best Data Products, Inc .. (818)773-9600 Tech Support ............ (818)773-9600 Best PC Supply, Inc ........ ( 415)875-6888 Best PowerTechnology.. (800)356-5794 Tech Support ............ (800)356-5737 Best Programs, Inc ......... (703)820-9300 BetaAutomation Inc ...... (800)421-8462 Bethesda Softworks ....... (301)926-8300 Tech Support ............ (301)963-2002 Better Business Systems .. (800)829-9991 Tech Support ............ (818)373-7525 BGS Systems ................... (617)891-0000 BGW Systems Inc .......... (310)973-8090 Bi-Link Computer, Inc .... (800)888-5369 Tech Support............ (31 0)695-5166 Biblesoft......................... (800)877-0778 Big Blue Products Inc .... (516)261-1000 Binary Research ............. (215)233-3200 Biomation ....................... (800)934-2466 Birmingham Data Sys .... (313)362-0860 BisTechnology Inc ......... (818)856-5888 Bit 3 Computer Corp .... (612)881-6955 BIT Computer Inc ......... (800)935-0209 Bit Software Inc ............. (510)490-2928 Tech Support............ (510)490-9470 Bits Technical Corp ........ (713)981-1166 Bitstream Inc .................. (800)223-3176 Tech Support............ (617)497-7514 Bitwise Designs, Inc ....... (800)367-5906 Biz Base-Santa Fe Sftwr.. (800)833-8892 © CSC 1996 Corporate Systems Center (408) 743·8787 INDUSTRY PHONE NUMBERS Tech Support............ (619)673-7355 BJS Electronics, ][nc ........ (408)456-8989 Black & White Int'I. ........ (800)932-9202 Black Box Corporation .. (800)321-0746 Tech Support ........... ( 412)746-5565 BlackCurrantTechnology.. (714)432-6514 Blackship Cmptr Sys ...... (800)877-6249 Blaise Computing.......... (800)333-8087 BleuelAssociates Inc ..... (818)907-7162 BLOC Publishing Corp .. (305)445-0903 Blue Fin Technologies .... (603)433-2223 Blue Line Comm ............ (800)258-7810 Blue Rose Computer...... (800)685-3035 Bluebird Systems ........... (619)438-2220 Bluelynx......................... (800)8324526 Tech Support. ........... (800)642-5888 Bluesky Software ........... (800)6774946 Blythe Software" ............. (800)346-6647 BMIInc ............. "............. (415)570-5355 Board Exchange: Inc ...... (407)678-2269 Boardwatch Magazine ... (303)973-6038 Boca Research ............... (407)997-6227 lech Support. ........... (407)241-8088 BodyCello ........ ".............. (619)578-6969 Bogen Communication. (201)935-8500 Bolt Beranek & Newman ..(617)873-2000 Bolt Systems ..... '.............. (301 )656-7133 Bondhus Corporation .... (800)328-8310 Bondwell Industrial Co. (800)627-6888 Tech Support ............ (800)2884388 BookTech Distributing .. (303)329-0300 BooleAnd Babbage, Inc .. (800)222-6653 Boonton Elect. Corp ...... (201 )584-1077 Borland ........................... (800)841-8180 Tech Support ............ (408)461-9155 Bostek. ............................ (800)926-7835 Boston Bus. Computing.(508)470-0444 Boston Cmptr Exchange.(800)262-6399 Botton Line Industries ... (818)700-1922 Bourbaki ......................... (208)342-5849 Bowers Development.. .. (508)369-8175 Bracking,Jim .................. (4:08)725-0628 Brand Technologies ........ (818)4074040 Tech Suppolt............ (818)4074040 Bravo Communication ... (800)366-0297 Bravo Technology........... (510)841-8552 Tech Support. ........... (510)841-8552 BRC Electronics ............. (800)255-3027 Bretford Manufacturing.(708)678-2545 Brian Instruments, Inc ... (714)992-5540 Brian R.White Co ........... (707)462-9795 Brier Technology............ (408)435-8463 Tech Support. ........... ( 404)564-5550 Bright Star Technology... (206)451-3697 Brightbill Roberts ........... (800)444-3490 Brightwork Devdpment..(800)552-9876 Tech Suppollt. ........... (908)530-9650 Brim Electronic:s Inc ...... (201)796-2886 Broadtech Int'I. .............. (714)773-1820 Broadview Associates .... (201)461-7929 Brock Control Systems .. (800)221-0775 Broderbund Software .... (800)521-6263 Tech Support ............ (415)3824700 Brooks Electronics ......... (800)052-3010 Brooks Power Systems ... (800)523-1551 Brother InternationaI. .... (908)356-8880 © CSC 1996 Brown-Wagh .................. (408)378-3838 Tech Support ............ (408)378-3838 Brown-Wagh Publ. ......... ( 408)378-3838 Tech Support ............ ( 408)378-3838 Bruce Krobusek ............. (716)258-8722 BSE Company................. (7 14)258-8722 BSI (Broadax Sys.) .......... (800)8724547 Tech Support............ (818)442-7038 BSM Computers ............. (800)888-3475 BTECH Inc ..................... (201)428-1779 Budget Computer........... (800)370-1212 Tech Support ............ (800)370-1313 Buerg Software .............. (707)778-1811 Buffalo Creek Software .. (515)255-9552 Buffalo Products Inc ...... (800)345-2356 Tech Support............ (800)345-2027 Bull HN Info. System ...... (800)999-2181 Tech Support ............ (800)2264357 Bull Information Sys ....... (800)233-2855 Bulldog Cmptr Prods ..... (800)438-6039 Bullseye Software .......... (702)831-2523 Bureau Development.. ... (201)808-2700 Tech Support ............ (201)808-2700 Bureau of Elect. Publ.. ... (800)8284766 Tech Support ............ (201)808-2700 Burndy Corporation ...... (203)8384444 Burr-Brown Corp ........... (800)227-3947 Burroughs Corp ............. (800)247-5617 Bus Cmptr Systems ........ (212)6274485 Buse Communications .. ,,(800)521-1117 Business Cmptr Sys ........ (800)333-2955 Tech Support............ (804)420-6658 Business Credit Leasing.(800)328-5371 Business Develop. Int'1...(201)891-1040 Business Logistics Serv... (901)395-7112 Business Sense Inc ......... (801)963-1384 Business Sys. Direct.. ..... (800)7774068 Business Vision Mgt Sys.(414)629-3233 BusinessWare Inc ........... (714)492-8958 BusinessWise, Inc ........... ( 408)866-5960 BusLogic Inc .................. (408)492-9090 Button Ware Inc ............. (214)713-6370 Tech Support............ (900)555-8800 Bux Tek Corporation ..... (408)492-9090 Buzzwords, Int'I. ............. (314)334-6317 Byte Brothers ................. (206)271-9567 Byte Info. Exch (BIX) ..... (603)924-7681 BYTE Magazine .............. (603)924-9281 Bytel Corporation .......... (415)527-1157 Bytronix Corporation .... (714)879-0810 C C Steven &Associates.. (805)658-0207 C H Products .................. (619)598-2518 C HoelzieAssociates ...... (714)251-9000 C] Carrigan Ent.. ........... (714)598-1276 C Source ......................... (816)478-1888 C&D Charter Pwr. Sys .... (215)828-9000 C&F Associates ............... (800)688-9112 C&S Sales Inc ................. (800)292-7711 G88 International Corp .. (408)956-8345 C-TechAssociates Inc .... (201)726-9000 C-Tech Electronics, Inc .. (800)347-4017 C Itoh ElectrOnics, Inc ... (213)327-9100 C2 Micro Systems Inc .... (510)683-8888 CA Retail Solutions ........ (800)668-3767 CA Technology, Ltd........ (212)260-7661 Cabinets Galore Inc ....... (619)586-0555 Cable Connection.......... ( 408)395-6700 Cable Systems, Inc ......... (617)389-7080 Cable-Tech ...................... (817)477-5013 Cables To Go .................. (800)225-8646 Cabletron Systems ......... (603)332-9400 CableWorks.................... (619)450-1929 CablExpress .................... (315)476-3000 Cache Computers Inc ... (510)226-9922 CACI International Inc .. (703)841-7800 CAD & Graphic Cmptrs. (800)288-1611 Tech Support ............ (415)647-9671 CAD Warehouse ............. (800)487-0485 Tech Support............ (216)487-0631 Cadec Systems, Inc ........ (800)223-3220 Cadence Design Sys ....... ( 408)943-1234 CADRE Technology........ (800)548-7645 Caere Corporation......... (800)535-7226 Tech Support ............ (800)462-2373 CAP Technology Inc ...... (800)289-8299 Cahners Publishing Co .. (617)694-3030 Caig Laboratories ........... (619)451-1799 Cal-Abco ......................... (800)669-2226 Calan, Inc ........................ (800)544-3392 Calcomp ......................... (800)541-7877 Tech Support............ (800)225-2667 Calculus .......................... (305)481-2334 Calculus Inc .................... (305)481-2334 Calera Recognition Sys .. (800)422-5372 Tech Support ............ ( 408)702-0999 Caliper Computer Corp .. (213)727-8530 California Peripherals .... (213)538-1030 California Sftwr Prods .... (714)973-0440 Calif. Switch & Signal.. ... (310)538-9830 Calluna Technology........ (408)4534753 CalSOFT Technology...... (805)497-8054 Caltex Software .............. (214)522-9840 Caltronex ........................ (716)359-9780 Calyx Corporation ......... (800)558-2208 Tech Support............ (800)866-1 008 Calzone Case Co ............ (203)367-5766 Cambria Corporation.... (609)665-3600 Cambridge Elect. Labs ... (617)629-2805 Cameo Communication.. (603)465-2940 Camintonn Corporation.. (800)843-8336 Campbell Services Inc ... (800)345-6747 Tech Support............ (810)559-5955 Canada, External Mfairs.(613)993-6576 Canon............................. (516)488-6700 Canon (Printers) ............ (800)8484123 Tech Support ............ (800)423-2366 Cannon-Still Video!East..(714)753-7002 Cannon-5tillVideo/West .. (714)7534002 Tech Support............ (714)7534323 Canon Cmptr Systems ... (800)423-2366 Tech Support............ (800)423-2366 Canon USA(East) ............ (800)221-3333 Tech Support............ (908)521-7000 Canon USA(Mid West) ... (708)250-6200 Tech Support............ (705)250-6200 Canon USA(South East) .. (404)448-1430 Tech Support ............ ( 404)448-1430 Canon USA(South West) .(214)830-9600 Tech Support............ (214)830-9600 Canon USA(West) .......... (714)753-4200 Tech Support ............ (714)753-4200 CanTech ......................... (800)255-3999 Hard Drive Bible 337 Corporate Systems Center (408) 743·8787 INDUSTRY PHONE NUMBERS Capital Data.................... (517)371-3700 Capricorn Systems ......... (804)355-9371 Capstone Technology..... (5 10)438-3500 Tech Support............. (305)373-7770 Cardiff Software Inc ....... (800)659-8755 Cardinal Teclmologies .... (717)293-3049 Tech Support ............ (717)293-3124 Caritech Cmptr Corp .... (915)584-9817 Carlisle Memory Prods .. (800)433-7632 CarNel Enterprises Inc .. (800)962-1450 Carroll Touch ................. (5 12)244-3500 Cartridge Teclmologies .. (800)869-8570 Carvey Databook, Inc .... (716)8894204 Casady & Green............. (800)3594920 Tech Support............ ( 408)484-9228 Case Logic Inc ............... (303)530-3800 Casecom Inc .................. (408)942-5416 Casecom Teclmology..... (5 10)490-7122 Caseworks, Inc ............... (800)635-1577 Casio ............................... (201)361-5400 Tech Support............ (201 )361-5400 Castelle ........................... ( 408)496-0474 Tech Support ............ (408)496-0474 Catalyst Seminconductor.. ( 408)748-7700 Catalytix ......................... (617)738-1516 Catspaw.......................... (719)539-3884 Cayman Systems ............ (800)473-4776 Tech Support ............ (617)932-1100 CBMAmerica Corp ........ (800)421-6516 Tech Support............ (310)767-7838 CCMail ........................... (800)448-2500 Tech Support ............ (800)448-2500 CCI .................................. (604)465-1 540 CD Systems .................... (909)595-5736 CD Teclmologies ............ ( 408)752-8500 Tech Support............ (408)752-8499 CD-ROM Direct.. ............ (800)332-2404 CDB Systems,lnc ........... (303)444-7463 CDC (Imprimis) ............. (800)852-3475 CDCE Inc ....................... (714)630-4633 CE Software .................... (515)224-1955 Celestica ......................... (800)461-2913 Cellular Data Inc ............ ( 415)856-9800 Cellular Dig. Packet Data. (206)828-8691 Cellular Product Dist ..... (310)312-0909 CenTech......................... (800)255-3999 Centel Corporation ....... (800)323-2174 Centon Electronics Inc .. (714)855-9111 Centennial Teclmology.. (508)670-0646 Central Cmptr Prods ..... (800)456-4123 Tech Support............ (805)5244189 Central Data................... (800)482-031 5 Central POint.. ................ (800)4454208 Tech Support............ (503)690-8080 , Centrepoint S-WTech.... (613)235-7054 Centron Software .......... (800)848-2424 Tech Support............ (800)848-2424 Century Cmptr Mktg ..... (310)827-0999 Century Data Systems ... (919)821-5696 Century Microelect ....... (408)748-7788 Century Software ........... (801 )268-3088 Tech Support ............ (801)268-3088 CERA Inc ........................ (800)966-3070 Ceres Software ............... (800)8774292 Tech Support ............ (503)245-9011 Cermetek Microelect.. ... ( 408)752-5000 338 Hard Drive Bible Cerner Corporation ....... (816)221-1024 Certified Mgt Software .. (801)534-1231 Certus Int'l-Semamtic .... (800)441-7234 CH Ellis Company Inc ... (317)636-3351 CH Products .................. (800)624-5804 Tech Support ............ (619)598-2518 Chain Store Guide ......... (800)927-9292 Champion Bus. Sys ......... (303)792-3606 Champion Duplicators .. (800)752-2145 CHAMPS Inc ................... (904)795-2362 Chancery Software Ltd .. (604)294-1233 Chang Laboratories ....... (408)727-8096 Tech Support ............ (408)727-8096 Chaplet Systems ............. (408)732-7950 Chapman Corporation .. (207)773-4726 Charles Charles & Assoc. (800)348-1354 Chatsworth Prods. Inc ... (818)882-8596 CheckFree ...................... (614)899-7500 CheckMark Software ..... (800)444-9922 Tech Support ............ (303)225-0387 Checkmate Teclmology. (602)966-5802 CheckSmn ...................... (206)653-4861 ChemCorp ..................... (510)226-6280 Chemimnics Inc ............ (800)645-5244 Tech Support ............ (800)424-9300 Chen &Associates ......... (504)928-5765 CHEQsys ........................ (416)475-4121 Cherry Electrical Prods. (708)662-9200 Cheyenne Software ....... (800)243-9832 Tech Support............ (800)243-9832 CHI/COR Info. Mgmt.. ... (312)322-0150 Chic Teclmology Corp ... (206)833-4836 Chicago Case Company... (312)927-1600 Chicony America Inc ..... (714)380-0928 Chinon America............. (800)441-0222 Tech Support............ (800)441-0222 Chips &Teclmology....... (408)434-0600 Chips For Less ................ (214)250-0009 Tech Support ............ (214)250-9335 ChipSoft, Inc. (Intuit) ..... (619)453-4446 Tech Support............ (619)550-5009 Chisholm ........................ (800)888-4210 Chloride Power Elect.. .. (800)333-0529 Choice Courier Sys ........ (212)370-1999 Choice Technical Serv.... (714)522-8123 CHRONOS Software ...... (415)626-4244 Chrysler 1st Commercial.(215)437-8680 Chuck Atkinson Prog ..... (800)826-5009 Ci Design Company, Inc .. (714)261-5524 CIBD ............................... (5 10)676-6466 CIE America, Inc ............. (714)833-8445 CIM Engineering,lnc ..... (415)578-9998 Cimmetry Systems Inc .. (514)735-3219 Cincinnati Bell Inc ......... (513)397-9900 Cincinnati Milacron Inc.(513)841-8100 Cincom Systems Inc ...... (513)662-2300 CIO Publishing ............... (508)872-8200 Ciprico Inc ..................... (800)727-4669 Circle Computer Inc ...... (617)821-4114 Circo Computer Sys ...... (800)678-1688 Circuit Repair Corp ....... (508)948-7973 Circuit Test. .................... (510)463-2432 Cirris Systems Corp ....... (800)441-9910 Cirnls Logic .................... (5 10)623-8300 ........................................ (800)424-7787 Cirvis Inc ........................ (714)891-2000 Citel America Inc ........... (800)248-3548 CitizenAmerica.............. (800)556-1234 Tech Support ............ (310)453-0614 Citrix Systems ................ (800)437-7503 Tech Support ............ (800)437-7503 CJF Enterprises Inc ........ (305)491-1850 Clarify Inc ....................... ( 408)428-2000 Clarion Software ............ (800)354-5444 Tech Support............ (305)785-4556 Claris Corporation ......... (800)325-2747 Tech Support............ (408)727-9054 Clarity............................. (800)235-6736 Clark Development Co .. (801)261-1686 Clary Corporation .......... (818)359-4486 Clear Software ............... (800)338-1759 Tech Support ............ (617)965-5019 Cleo Communicatlons ... (800)233-2536 Tech Support ............ (313)662-4194 Cliff Notes ...................... (800)228-4078 Tech Support............ ( 402)421-8324 Clipper Products ............ (5 13)528-7011 Clone Teclmologies ....... (314)365-2050 Clovis .............................. (508)486-0005 CMD Teclmology Inc ..... (800)426-3832 CMG Computer Prods ... (5 12)329-8220 CMI Communications ... (800)825-5150 CMO............................... (800)233-8950 Tech Support ............ (800)221-4283 CMP Publications ........... (5 16)562-5000 CMS Enhancements ....... (714)222-6000 ........................................ (800)555-1671 Tech Support............ (714)222-6000 CMX................................... (800)668-6413 Tech Support ............ (800)285-2699 CNet Teclmology. .......... (800)486-2638 Tech Support ............ ( 408)954-8800 CNS ................................. (800)843-2978 CNS Inc .......................... (201)625-4056 Coactive Computing..... (415)802-2882 Tech Support............ (415)802-2882 Coast Computer Power.(800)822-2587 Coastal Electronics ......... (912)352-1444 Cobalt Blue ..................... (404)518-1116 Coconut Computlng ...... (619)456-2002 Coda Music Software ..... (612)854-1288 Tech Support............ (612)854-9649 Codenoll ......................... (914)965-6300 Coefficient Systems ....... (800)833-4220 Cognitech-Shopwr Help....(800)4874275 Tech Support ............ (800)487-4275 Cognitive Systems, Inc ... (203)773-0726 Cognitronics Corp ......... (800)243-2594 Colad Group Inc ............ (716)849-1776 Color Age Incorporated... (800)873-4367 Colorado Memory.......... (303)669-8000 Tech Support............. (303)635-1501 Colorado Tech Designs .. (303)449-0963 Colorage ......................... (800)437-3336 Tech Support............ (508)663-8213 Columbia Data Systems.(407)869-6700 Columbia Power!Data ... (206)576-5045 Tech Support............ (800)791-1181 Comarco, Inc .................. (714)921-0672 Comb .............................. (800)328-0609 Comclok Inc .................. (714)991-1580 Comdale Teclmologies ... ( 416)252-2424 © CSC 1996 Corporate Systems Center (408) 743·8787 INDUSTRY PHONE NUMBERS Comdisco Parts .............. (800)635-2211 Comedge Inc ................. (818)336-7522 Comlite Systems Inc ...... (800):~54-3821 Command COIll1TI. Inc ... (800)288-349 Jl Tech Support.. .......... (303)752-1422 Command Cmptr Corp.(201)288-7000 Command Sftwr Sys ...... (407)575-3200 Command Technology... (800)336-3320 Commax Technologies .. (800)526-6629 Tech Support. ........... ( 408)435-8272 Commadore Bus. Mach .. (614)666-7950 Common Cents Sftwr.... (719)4814682 C.omnwlth of Puerto Rico.(212)245-1200 Commstar, Inc ................ (612)941-8188 Comm. Automation....... (215)776-6669 Comm. Research Group ....(504)923-0888 Comm.Tech Group ........ (800)626-2715 Comm. Test Design........ (800)223-3910 COMP USA. .................... (800)541-7638 COMPAC Micrm:~lect.. .... (510)656-3333 Compact Disk Ploducts .. (908)290-8087 Tech Support. ........... (212)737-8400 Compaq........................... (800)888-5858 Tech Support............ (800)345-1518 Compatible Systems ...... (800)356-0283 CompEd Inc ................... (800)456-5338 Compeq USA Ltd........... (800)852-0105 Tech Support. ........... (714)404-1619 Compexlechnology...... (818)855-7988 Compex, Inc .................. (714)630-7302 Complementary Solutions.(404)454-8033 Complete Computer...... (415)549-3153 Complete PC,The .......... (407)997-9683 Complex, Inc .................. (714)630-7302 lech Support............ (714)630-5451 Complus .......................... (510)623-1000 Compo Group li1c ......... (203)222-1335 Component Sales Corp. (408)894-1870 Comport......................... ( 408)437-2404 Comprehensive Sftwr.... (213)318-2561 lech Support.. .......... (213)214-1461 Compro Cmptr Services.(412)255-3616 Compsee, Inc ................. (407)724-4321 Compteck Research, Inc.(716)842-2700 Compton's NewMedia... (619)929-2626 lech Support............ (619)929-2626 Comptronics ................... (919)779-7268 Compu-D Intenlational. (818)787-3282 Compu-Gard Inc ............ (508)761-4520 Compu-Tek International.(800)531-O 190 Tech Support............ (214)994-0193 CompuAdd Corp ........... (800)925-3000 Tech Support ............ (800)925-0995 CompuCase .................... (800)255-9617 CompuClassics ............... (800)733-3888 CompuClean .................. (800)444-9038 Compucom Systems ...... (609)848-2300 CompuCover.................. (800)874-6391 Tech SuppOtt............ (904)863-2200 CompuD International..(800)929-9333 Tech SuppOtt ............ (818)787-3282 Compudyne ................... (800)486-8810 Tech Support ............ (800)447-3895 CompuLan Tec1mology.. (800)486-8810 Tech Support ............ (408)954-8864 Compulaw...................... (800)559-4991 © CSC 1996 Tech Support ............. (800)533-7839 CompuLink Mgt. Ctr....... (310)212-5465 Tech Support ............. (31 0)212-5465 Compulits Inc ................. (317)581-7600 CompuMedia Techn ....... (510)656-9811 Compumetrics Inc ......... (212)323-8150 CompuRegister Corp ..... (314)365-2050 CompUSA, Inc ................ (800)266-7872 CompuServe ................... (800)848-8199 Tech Support ............. (800)848-8199 Compusol Inc ................. (714)253-9533 ComputAbility Cons ...... (800)588-0003 Compute Publications ... (212)496-6100 Computeach ................... (206)885-0517 Tech Support ............ (206)885-0517 Cmptr & Control Sol. .... (800)782-3525 Cmptr & Monitor Maint.. (800)4664411 Computer Aided Mgt ..... (707)795-4100 Computer Analysis ......... (808)848-4878 Computer Assistance ..... (503)895-3347 Computer Associates ..... (706)505-6000 Computer Assoc. Int'l. ... (800)531-5236 Tech Support............ (406)432-1764 Cmptr Automation ......... (714)833-8830 Cmptr Auxillary Prods ... (714)465-0911 Computer Bay................. (414)357-7705 Computer Boards ........... (508)261-1123 Computer Book Club .... (717)794-2191 Cmptr Bus. Services ....... (800)343-8014 Tech Support............ (317)758-9612 Cmptr Buyers Guide ...... (212)807-8220 Cmptr Buying World ...... (617)246-3800 Cmptr Cable & Conn .... (201)993-9285 Computer Care .............. (703)528-8700 Computer Care Inc ........ (800)552-4283 Computer Channel Inc .. (516)921-5170 Computer Classifieds ..... (206)643-2316 Computer Clipboard..... (800)777-4932 Cmptr Comm Specials ... ( 404)441-3114 Cmptr Commodities Int'1.(800)365-3475 Cmptr Comm ................. (800)421-1178 Cmptr Compnent Source.(800)356-1227 Cmptr Compnents ......... (800)356-1227 Computer Connection ... (800)552-2331 Cmptr Connection Corp.(612)884-0758 Computer Control Sys ... (904)752-0912 Cmptr Covers Unltd ...... (800)722-6837 Computer Coverup ....... (312)327-9200 Computer Craftsmen ...... ( 414)567-1700 Computer Currents ....... (415)547-6800 Computer Data Sys ........ (301)921-7000 Computer DataVault.. .... (714)362-3839 Computer Design Mag .. (800)225-0556 Computer Dis.Wrhse .... (800)7264239 Tech Support ............ (706)291-7575 Computer Doctor.......... (512)467-9355 Computer Doctors ......... (301)474-3095 Computer Dynamics ...... (803)877-8700 Computer Exchange ...... (404)446-7960 Computer Expressions .. (800)443-8278 Cmptr Factory Outlet.. ... (800)486-9975 Tech Support ............ (602)829-7751 Computer Field Serv...... (617)246-4090 Computer Fixer.............. (215)568-1100 Computer Friends, Inc ... (800)547-3303 Computer Fun ................ (619)279-1919 Computer Gate Int'l.. ..... ( 408)730-0673 Cmptr Hand Holding ..... ( 415)882-0517 Cmptr Horizons Corp .... (800)8474092 Computer Hot line ........ (214)233-5131 Computer Hotline Mag .. (800)866-3241 Cmptr Identics Corp ..... (800)343-0846 Computer Ind. Almanac. (800)3 77-6810 Computer Innovations ... (908)542-5930 Tech Support ............ (201)542-5920 Computer Intelligence ... (619)450-1667 Tech Support............. (609)450-0255 Computer Labs Inc ........ (315)635-7236 Computer Lang. Mag ...... (800)525-0643 Computer Law &Tax..... (212)879-3325 Cmptr Law Strategist.. ... (212)741-8300 Computer Law Sys ......... (800)328-1913 Computer library........... (212)5034400 Cmptr Locators Int'l. ..... ( 407)627-7797 Computer Logic Ltd ...... (800)359-0599 Computer Logistics Ltd.(216)349-8600 Computer Maint. Plus .... (303)427-5181 Computer Maint. Serv.... (800)3334267 Cmptr Maint.Training .... (800)952-5977 Computer Mgt Service .. (510)732-0644 Computer Marketplace. (800)858-1144 Computer Media & Serv. .(800)798-9078 Computer Modules Inc.(408)496-1881 Cmptr Mnthly/Reseller.. (205)988-9708 Cmptr Music Supply...... (714)594-5051 Tech Support ............ (714)594-6821 Cmptr Netwrk Serv-CNS.(303)682-0090 Cmptr NetworkTech ..... (800)638-8324 Computer Parts Outlet...(800)475-1655 Cmpter Parts Unlimited.(818)879-1100 Cmptr Periph. Repair..... ( 407)486-0011 Computer Place,The ...... (602)962-1030 Computer Power, Inc ..... (800)526-5088 Tech Support ............ (908)638-8600 Computer Products ....... (305)974-5500 Computer Prods Corp ... (800)3384273 Cmptr. Prods. Plus (CP+).(800)2744277 Tech Support............ (800)2744277 Computer Publishers ..... (708)390-7000 Computer Publ. & Adv. .. (914)833-0600 Computer Publ. Ent.. ..... (619)576-0353 Computer Recyclers ...... (800)466-6449 Cmptr Ref. Products ...... (206)869-7840 Computer Renaissance .. (612)942-5062 Cmptr RepssAssn .......... (407)788-3666 Computer Research ....... (800)245-2710 Cmptr Reseller News Mag.(516)562-5000 Computer Reset ............. (214)276-8072 Computer Resources ..... (800)662-0034 Cmptr Retail Week Mag.(516)562-5000 Computer Sales Prof...... (800)950-6660 Cmptr Sciences Corp .... (213)615-0311 Cmptr Service & Maint...(619)944-1228 Computer Service Ctr.... (201)843-6290 Computer Service Exp .. (502)366-3188 Computer Servo Labs ...... (800)220-6860 Computer Servo Supply... (800)255-7815 Computer Servo Tech ...... (214)241-2662 Computer Servo Group ... (212)819-0122 Cmptr Shopper Mag...... (305)269-3211 Computer Site Tech ....... (305)425-0638 Computer Solutions ....... (20 1)672-6000 Hard Drive Bible 339 Corporate :Systems Center (408) 743·8787 INDUSTRY PHONE NUMBERS Computer Support ........ (214)661-8960 Tech Support ............ (214)661-8960 Cmptr Support Prods .... (506)281-6554 Computer Sys.Advisors. (800)537-4262 Computer Sys Assoc ...... (704)871-8367 Computer Sys. News ...... (516)3654600 Computer Sys. Repair..... (310)217-8901 Computer Task Group ... (716)882-8000 CmptrTechn. Review..... (310)208-1335 ComputerTechn Serv. ... (714)855-8667 CmptrTerminal Serv...... (916)3684300 CmptrTime ofAmerica.(800)456-1159 Tech Support ............ (614)759-0 100 Computer Trade Exch .... (201)226-1528 Comput(~rTrading Int'1..(818)764-0615 Computer Trend Inc ...... (205)442-6376 ComputerEasy Int'l. ....... (602)829-9614 ComputerGear............... (800)234-3434 Computerland Corp ...... (510)734-4000 Tech Support............ (800)922-5263 ComputerLand Corp ..... (201)575-7110 Cmptrlnd Depot Repair .. (800)445-6879 Computers For Less ....... (800)634-1415 Tech Support............ (714)975-0542 Computers Inc ............... (800)637-4832 Computers Plus .............. (401)434-9180 Computervision............. (619)535-1527 Computerwise Inc ......... (913)829-0600 Computerworld ............. (508)879-0700 Computime Inc .............. (800)423-8826 Computone .................... (800)541-9915 Computone Corp .......... (800)241-3946 Tech Support............ (404)475-2725 Computrac, Inc .............. (214)2344241 CompuTrend Sys. Inc .... (818)333-5121 Comshare ....................... (313)9944800 Comtech Publishing ...... (800)456-7005 Comtrade ....................... (800)969-2123 Tech Support............ (800)8994508 Comtrol Corporation ..... (800)926-6876 Concentric Data ............(800)325-9035 Tech Support............ (800)325-9035 Concept Omega Corp ... (800)524-9035 Conceptual Software ..... (713)6674222 Concurrent Computer... (908)758-7000 Concurrent Computer.. .(908)8704128 Concurrent Controls ...... (800)487-2249 Conde Systems ............... (800)826-6332 Tech Support ............ (205)633-3876 Conductive Containers .. (800)327-2329 Conley............................. (212)682-0 162 Conlux USA Corporation. (800)792-0 10 1 Connect .......................... (415)435-7446 Connect Software .......... (800)234-9497 Tech Support............ (800)234-9497 Connect Tech Inc ........... (519)836-1291 Connect-Air Int'l. ........... (800)247-1978 Connectix Corporation. (800)950-5880 Tech Support............ (800)950-5880 Connector Rsrce. Unltd.(408)942-9077 Conner International.. ... (408)4564415 Conner Peripherals ........ (408)433-3340 ........................................ (408)456-3200 Conner/Maynard Electr. (800)227-6296 Connexperts .................. (800)433-5373 Tech Support ............ (214)352-2281 340 Hard Drive Bible Consmi Development. .. (310)835-9687 Tech Support............ (800)654-8829 Consolidated Electr........ (513)252-5662 Consultex....................... (800)243-3338 Consulting Spectrum ..... (214)484-9330 Consultronics ................. (800)267-7255 Consumer Tech NW ...... (800)356-3983 Consumers Software ..... (604)6884548 Contact East. .................. (800)225-5334 Contact Software Int'l. ... (800)365-0606 Tech Support ............ (800)365-0606 Contek Int'l Corp ........... (203)8534313 Contemporary Cmptr.... (516)563-8880 Continental Info. Sys ...... (315)437-1900 Continental Resources ... (800)937-4688 Contingency Planning ... (516)997-1100 Control Cable ................. ( 410)2984411 Control Concepts Corp.(800)288-6169 Control Data Corp ......... (612)853-8100 Control Technology........ ( 405)840-3163 Controlled Power Co ..... (313)528-3700 Convergent World .......... (800)888-5093 Conversion Systems ....... (714)870-1626 Convex Corporation...... (800)642-0602 Conway Engineering ..... (51 0)5684028 Cook's Computer Maint..(805)323-6036 Cooper Industries .......... (317)983-5200 Coordinated Service ...... (508)486-0388 Copam USA, Inc ............. (800)828-4200 Copia International........ (706)682-8898 CopyTechnologies ........ (714)975-1477 Cordata........................... (213)603-290 1 Core InternationaL ........ (407)997-6044 Tech Support ............ ( 407)997-6033 Core Software Inc .......... (713)292-2177 Corel Systems Corp ....... (800)772-6735 Tech Support ............ (613)726-1990 Corim Int'l Corp ............ (212)883-0030 Cornell Computer Sys ... (800)886-7200 Cornerstone Data Sys .... (714)772-5527 Cornerstone Imaging .... (408)435-8900 Tech Support ............ (408)435-8900 CornerstoneTeclmology..(800)562-2552 Tech Support ............( 408)435-8900 Corollary Inc .................. (714)2504040 Coromandel Industries .. (800)535-3267 Tech Support ............(718)793-7966 Corporate Mgt. & Mktg .. (201)989-0229 Corporate Microsystems.(603)448-5193 Corporate Software ....... (617)821-4500 Corporate Systems Center.(408)734-3475 Cortex Corporation....... (612)894-3354 Corvus Systems, Inc ....... (800)426-7887 Cosmi .......... """"'"'''''' .. (800)292-6967 Cosmic Enterprises ........ (800)292-6967 Costa Dist., West ............. (800)926-7829 CoStar............................. (800)426-7827 Tech Support ............ (203)661-9700 Costas Systems ............... (510)443-2332 Costem Inc ..................... (408)734-9235 Cougar Mountain Sftwr. (800)388-3038 Tech Support............ (800)727-9912 Counter Peripherals ....... (800)222-5871 Courseware Technology..(800)736-1936 ........................................ (619)452-2726 Courtland Group Inc ..... (410)730-7668 CPE Inc ........................... (214)313-1133 Cpl. ................................. (805)499-6021 Cpt Corporation ............ (612)937-8000 CPU Products ................. (316)788-3749 CraneIInc ....................... (800)727-2635 Cray Research ................. (612)452-6650 CRC Systems Ltd............ (800)231-0743 Creative Cmptr Apps ..... (818)880-6700 Creative Controllers ....... (800)950-6224 Creative Data Products .. (800)366-1020 Creative Labs .................. ( 405)742-6622 Creative Multimedia...... (503)2414351 Tech Support ............ (503)241-1530 Creative Programming ... (214)416-6447 Creotec Corporation ...... (214)717-1272 Crescent Project Mgt ..... (415)493-4787 Crescent Software ......... (203)438-5300 Cresta Batteries.............. (800)638-7120 Crisis Computer Corp ... (800)726-0726 Tech Support ............ (800)729-0729 CRM Cmptr Parts-ON.... (800)284-2865 CRM Cmptr PartsFL. ...... (800)759-5539 Crosby Creations ........... (800)842-8445 Crosfield Dicomed......... (612)895-3000 Crossly Group Inc The .. (404)751-3703 Crosstalk Comm ............ (404)4424000 CrossTies ........................ (214)732-9060 Tech Support............ (214)732-9060 Crown Mats & Matting .. (800)628-5463 Crump Electronics ......... (303)9364407 Cnltchfield-Hardware .... (800)537-4050 Crutchfield-Software ...... (800)5384050 Crystal Computer Sys .... (310)946-1447 Crystal Semiconductor.. (512)445-7222 Crystal Services .............. (604)681-3435 Tech Support............ (604)681-3435 CrystalGraphics Inc ....... (408)496-6175 CS Electronics ................ (714)259-9100 CSC CompuSource ........ (919)460-1234 CSP Inc ........................... (617)272-6020 CSR. ................................ (201)671-7711 CSS Laboratories, Inc ..... (714)852-8161 CST Inc ........................... (214)241-2662 CTC Corporation........... (51 0)770-8787 en..................................(703)264-8900 CTS Services .................. (508)528-7720 CTSI International Inc ... (516)467-1281 CTX International .......... (800)282-2205 Tech Support ............ (800)282-2205 Cubix Corporation ........(800)829-0550 CUE Paging Corp ........... (800)858-8828 Cuesta Systems Corp ..... (800)332-3440 CUI ................................. (800)458-6686 Tech Support............ (408)988-2703 Cullinet Software ........... (617)329-7700 Cumulus ......................... (216)464-2211 Curtis Inc ........................ (612)631-9512 Curtis Mfg. Company..... (800)955-5544 Tech Support ............ (603)532-4123 Custom Application...... (508)667-8585 Tech Support............ (508)663-8213 Custom Cmptr Cable ..... (612)941-5651 Custom Real-Time Soft.. (201)228-7623 Cust. Satisfaction Rsrch .. (913)894-6166 Customer Servo Institute.(30 1)585-0730 Cut Craft Inc .................. (817)332-6151 © CSC 1996 Corporate Systems Center (408) 743·8787 INDUSTRY PHONE NUMBERS CW Electronics .............. (303)832-1111 CWay Software ............... (215)368-9494 Tech Support. ........... (215)368-7233 CXR Digilog ................... (408)435-8520 CyberTechnics Corp ..... (408)986-9686 Cybex Corporation........ (205)534-0011 Cyborg Corporation...... (617)964-9020 Cycare Systems .............. (800)545-2483 Cyclades Corporation .... (510)770-9727 Cyco Internationa1.. ....... (800)323-2926 Cylix Corporatilon.......... (805)379-3155 Cyma Systems Inc .......... (800)292-2962 Cypress Research........... (408)752-2700 Tech Support............ (408)752-2700 Cyrix Corporation......... (800)462-9749 Tech Support............ (800)462-9749 D-C-Drives ....... ,.............. (800)473-0960 Tech Support............ (713)333-2099 D-link Systems, Inc ........ (714)455-1688 Da Vinci Systems ............ (919)781-5924 DacEasy, Inc ................... (800)322-3279 Tech Support............ (214)248-0205 Daewoo Int'l Corp ......... (201)935-8700 Dairyland Cmptr Cnsult. .. (800)323-6987 Daisy Disc Corporatlon... (800)537-3475 Dai.sycom........ ,.............. (214)881-4700 Dak Industries, Inc ......... (800)325-0800 DakTech Inc ................... (800)325-3238 Dal.co Electronics ........... (800)445-5342 Tech Support............ (800)543-2526 Dallas Digital Corp ......... (800)842-6333 Dallas Fax Inc." ............... (214)699-8999 Dallas Semiconductor.... (214)450-0400 Damark InternationaL .... (800)729-9000 Dana Commercial Credit..(313)689-7000 Danish Consulate Gen ... (213)387-4277 Danpex Corporatlon...... (408)437-7557 Dantona Industries Inc .. (516)596-1515 Dantz Development.. .... (510)849-0293 Tech Support............ (51 0)849-0293 Danwill Industrial Ltd.... (818)810-8880 Dariana Software ........... (714)236-1380 Tech Support............ (714)236-1380 Darius Technology Inc ... (206)483-8889 Dash Computt~r Inc ....... ( 408)773-1488 Dat Entry Inc .................. (407)339-5062 Data 3 Systems ............... (707)528-6560 DataAccess Corp ........... (800)451-3539 Tech Support............ (305)232-3142 Data Accessodes Cor...... ( 416)292-9963 Data Base Solutions ....... (800)336-6060 Data Code ....................... (516)331-7848 Data Communications ... (212)512-6950 Data Comm. 2000 .......... (714)255-7090 Data Connections .......... (800)225-1855 Data Depot.. ................... (800)767-3424 Tech Support............ (800)775-3825 Data Engineering........... (603)893-3374 Data Entry Systems, Inc.(205)539-2483 Data Envelope & Pkg..... (800)544-4417 Data Exchangt~ Corp ...... (805)388-1711 Data General Corp ......... (508)366-8911 Data I/O.......................... (800)332-8246 ........................................ (206)881-6444 DataMate NorthAmerlca.. (310)316-5161 Data Pad Corporation .... (800)755-8218 © CSC 1996 Data Plus, Inc .................. (713)641-6158 Data Pro .......................... (908)756-7300 Data ProAcctg Software...(800)836-6377 Tech Support............ (813)888-5847 Data Processing Security..(817)457-9400 Data Quest Hawaii ......... (808)545-5482 Data Race ....................... (210)558-1900 Tech Support............ (210)558-1900 Data Recording Prods .. ".(310)633-7198 Data Retrieval Serv-FL..".(800)952-7530 Data Retrieval Serv-CA. .. (800)942-4472 Data Services Corp ........ (404)246-3700 Data Set Cable Co.......... (800)344-9684 Data Shield ..................... (312)329-1601 Data Solutions ................ (714)637-5060 Data Spec ....................... (800)431-8124 Tech Support............ (818)772-9977 Data Storage Mktg-CO ... (800)543-6090 Tech Support ............ (800)543-6098 Data Storage Mktg-NJ..... (800)424-2203 Data Storage Mktg-TX ... (800)654-6311 Data Sys/Micro Connect.. (800)445-3282 Data Technology............. ( 408)942-4000 Tech Support ............ (408)942-4000 Data Transforms ........... ,.. (303)832-1501 Data Translation .............. (508)481-3700 Tech Support ............ (508)481-3700 Data Viz .......................... (800)733-0030 Tech Support............ (203)268-4000 Data Watch..................... (919)549-0711 Tech Support ............ (919)549-0711 Data-Cal Corporation ..... (800)223-0123 Data-Doc Electronics ..... (512)928-8926 Tech Support............ (512)928-8926 Data/Ware Devel. Inc ..... (619)453-7660 Database Applications .... (609)924-2900 Database Prog. & Design.. ( 415)905-2200 Dataability Sftwr Sys ...... (212)807-7800 Datacap Inc .................... (914)332-7515 Datacap Systems, Inc ..... (215)699-7051 Datacom Technologies ... (800)468-5557 Datadesk InternationaL. (804)477-3473 Tech Support ............ (503)692-9601 DataEase International. .. (800)243-5123 Tech Support............. (203)374-2825 DataExpert Corp ............ (408)737-0880 Datafix Inc ...................... (501)562-3554 Datagate Inc ................... ( 408)946-6222 Dataguard Recvry Serv:. (800)325-3977 DataJets InternationaL ... (714)630-6662 Datalight ......................... (360)435-8086 Datalynx Marketing ....... (604)765-1162 Datamar Systems ............ (800)223-9963 Datamate ........................ (918)664-7276 Datamation..................... (617)964-3030 Datapath Technologies .. (51 0)651-5580 Datapoint Corporation .. (512)593-7000 Datapro Info. Serv.......... (609)764-0100 Datapro Research Grp ... (800)328-2776 Dataproducts (CA) ......... (818)887-8440 Dataproducts (NH) ........ (603)673-9100 Dataq Instruments Inc ... (216)668-1444 Dataquest/Ledgeway ..... (506)370-5555 Datashieldffripp lite ...... (312)329-1777 Tech Support ............ (312)329-1602 Datasouth Cmptr Corp .. (800)476-2450 DataSpec/ORA Electr..... (800)431-8124 Datastor.......................... (714)833-8000 Datastorm Technologies..(314)443-3282 Tech Support ............ (314)875-0530 Datasure Technologies ... (510)935-9899 DataSym Inc ................... (519)758-5800 Datatech Depot Inc ....... (714)970-1600 Datatek Periph. Services .. (800)829-2099 Datatran Corporation .... (303)778-0870 DataTrek Corporation ... (219)522-8000 Datatronics Inc .............. (713)367-0567 Dataviz ............................ (800)733-0030 Tech Support ............ (203)268-0030 Dataware ........................ (800)426-4844 Datawatch ...................... (919)549-0711 DATEC (WA) .................. (800)525-9905 DATEC (OR) .............. '" .. (503)641-6644 Datel ............................... (508)339-3000 Dauphin Technology ..... (708)627-4004 David Smith Software .... (508)249-9056 David Systems, Inc ......... (800)762-7848 Tech Support ............ ( 408)541-6884 Davidson &Associates ... (800)545-7677 Tech Support ............ (310)793-0600 Davox Corporation ........ (508)667-4455 DayFlo Software ............. (714)474-1364 Dayna Communicatlons..(801)269-7200 Tech Support ............ (801)269-7200 DayStar Digital ............... (800)962-2077 Tech Support ............ (800)960-2077 DBMS .............................. ( 415)358-9500 DC Battery Products ...... (612)616-7478 DCA ................................ (404)740-0300 Tech Support ............ (404)740-0300 DCA/Crosstalk Comm ... (800)348-3221 Tech Support ............ (404)442-3210 DCI Companies .............. (800)234-2202 DCM Data Products....... (817)870-2202 DCSI. ............................... (703)823-8886 DD & TT Ent. USA ......... (213)780-0099 Tech Support ............ (213)780-0099 DDC Publishing ............. (800)528-3897 Tech Support ............ (800)528-3897 DEVC Professional.. ....... (215)957-1500 Decision Inc ................... (903)586-0556 Decision Industries ........ (215)674-3300 Dee One Systems ........... (800)831-8808 Dee Van Enterprise USA .. (800)878-0691 Deerfield Systems Inc .... (800)356-8170 Dees Comm. Eng ............ (604)946-8433 Delkin Services Inc ........ (619)571-1234 Dell Computer Corp ...... (800)426-5150 Tech Support ............ (800)624-9896 DeLorme Mapping ........ (207)865-1234 Delphi ............................. (800)695-4005 Delphi Data.................... (800)335-7445 Delrina Technology........ (800)268-6082 Tech Support ............ (800)268-6082 Delta Computer Inc ....... (201)440-8585 Delta Phase Int'1.. ........... (714)768-6842 Delta Products ............... (706)487-1037 Delta Technology Int'I ... (715)832-7575 Delta Warranty ............... (206)391-2000 DeltaPoint Inc ................ ( 408)648-4000 Tech Support ............ (408)375-4700 Deltec Corporation........ (800)854-2658 Hard Drive Bible 341 Corporate Systems Center (408) 743-8787 INDUSTRY PHONE NUMBERS Deltron Inc ..................... (800)523-2332 Demosource ................... (800)283-4759 Dempa Publications ...... (212)752-3003 Deneba Software ........... (305)596-5644 Tech Support ............ (305)596-5644 Departme:ntal Techn ...... (20 1)786-5838 Depot America............... (800)648-6833 Desco Industries ............ (714)598-2753 DeScribe, Inc .................. (800)448-1586 Tech Support ............ (916)646-1111 Design Creations ............ (209)532-8413 Design Science .............. (800)827-0685 Tech Support ............ (213)433-6969 DesignCAD ..................... (918)825-4844 DeskTop Graphics ........ (817)346-0556 Deskin Research Grp ..... ( 408)496-5300 Desktop AI ...................... (203)255-3400 Desktop Sales Inc ........... (708)272-9695 DestinyTechn. Corp ...... ( 408)262-9400 DEW Int'I Corp .............. (800)326-7114 DF Blumberg & Assoc ... (215)643-9060 DFM Systems, Inc ........... (800)922-4336 DH Serv .......................... (800)548-7862 DHTechnology .............. (619)451-3485 DIIAN Controls .............. (800)878-3134 Diagnostic Technology .. ( 416)542-8674 DiagSoft Inc ................... (800)342-4763 Tech Support ............ ( 408)438-8247 Diamond Cmptr Sys ...... (408)736-2000 Tech Support ............ ( 408)736-2000 Diamond Data Mgt ........ (800)955-3330 Diamond Flower Inst .... (916)568-1234 Diamond Systems .......... (904)241-4550 Dianachart Inc ............... (201)625-2299 DIC Digital ..................... (201)224-9344 Dick Berg &Associates .. (619)452-2745 Diebold .......................... (216)489-4110 Digi-Data Corporation ...(800)782-6395 Digi-Key Corporation .... (800)344-4539 Digiboard, Inc ................. (800)344-4273 Tech Support ............ (612)943-9020 Digicom Systems Inc ..... (800)833-8900 Digit Head Inc ................ (703)524-0101 Digital Comm. (DCA) .... (800)348-3221 Digital Computer Serv... (215)358-6045 Digital Data Systems ...... (800)762-7811 Digital Dynamics ........... (714)529-6328 Digital Engineering ........ (713)271-5200 Tech Support ............ (713)271-5200 Digital Equip. Corp-MA.. (800)332-7378 Digital Equip. Corp-MAo .(800)332-4636 Digital Equip. Corp-MAo .(800)354-9000 Digital Equip. Corp-MAo .(508)841-3627 Digital Equip. Corp-NH .. (800)354-9000 Digital Data Recovery.... (414)353-1219 Digital Mind ................... ( 407)354-0045 Digital News & Reviews .(617)964-3030 Digital Processing Sys .... (606)371-5533 Digital Products Inc ....... (800)243-2337 Digital Products, Inc ...... (800)243-3333 Digital Research ............. (800)848-1498 Digital Review ................ (617)964-3030 Digital Solutions Inc ...... (916)773-1551 Digital Storage Inc .......... (800)232-3475 Digital Sys. Research ...... (714)455-1620 Digital Typeface Corp .... (612)944-9264 342 Hard Drive Bible Tech Support ............ (612)941-8652 Digital Vision .................. (617)329-5400 Tech Support ............ (617)329-5400 Digitalk ........................... (800)531-2344 Tech Support ............ (714)513-3000 Digitech Industries Inc .. (203)797-2676 Digitronix Inc. ............... (402)339-5340 Digitz .............................. (919)828-5227 DigiVox Corporation ..... ( 415)494-6200 Digix America Corp .......(305)593-8070 Direct Drives .................. (708)481-1111 DISC ............................... (800)669-2333 Disc &Tape Services ..... (603)889-5722 Disc Distributing Corp .. (800)688-4545 Disc Manufacturing Inc.(302)479-2500 Disc Tec .......................... (407)671-5500 Dismimagery.................. (212)675-8500 Discis Knowledge Rsrch.(800)567-4321 Discount Micro .............. (800)574-3325 Tech Support ............ (714)827-7090 Discoversoft Inc ............. (510)814-1690 Discus Knowledge Rsrch.(416)250-6537 Tech Support ............ (416)250-6537 Disk Drive Repair .......... (206)575-3181 Disk Software ................. (800)635-7760 Disk Technologies .......... ( 407)645-0001 ........................................ (800)553-0337 Disk's & Labels To Go .... (800)426-3303 Diskette Connection ...... (800)654-4058 Diskettes Unlimited ....... (800)364-3475 Disks & Labels To Go .... (609)265-1500 Disney Cmptr Software.(818)841-3326 Tech Support ............ (818)841-3326 Display Technologies ..... (708)931-2136 Distinct Corporation ..... (408)741-0781 Distr. Logic Corp ............ (714)476-0303 Distr. Processing Tech .... ( 407)830-5522 Distributed Technology .(206)395-7800 Ditek International ........ ( 416)479-1990 DiVA ............................... (800)949-2843 Diverse Business Grp .... (604)596-6088 Diversified Case Co ....... (315)736-3028 Diversified Technology.. (800)443-2667 Diesko Associates ........... (201 )435-8401 DM .................................. (516)462-0440 DM .................................. (800)821-3354 DNA Networks, Inc ........ (800)999-3622 Document Management..(602)224-9777 Document Storage Sys ... (303)757-1455 DocuPoint Inc ................ (510)770-1189 Dolch Computer Sys ..... (800)538-7506 Dominion Blueline Inc .. (416)444-6621 DotShop Inc ................... (800)487-6025 Dover Electr. Mfg ............ (303)772-5933 Dovetail Comm .............. (800)432-1414 Dow Jones & Company.. (800)922-0358 DP NemethAssociates ... (609)737-1166 DP Tech .......................... (713)492-1894 DP-Tek, Inc ..................... (800)727-3130 DPT-Distr. Process Tech.. ( 407)830-5522 Tech Support ............ (407)830-5522 Dr. Dobb'sJoumal.......... (415)358-9500 Dr.T's Music Software ... (617)455-1454 Dragon Systems Inc ....... (617)965-5200 Dranetz Technology....... (800)372-6832 Dresselhaus Cmptr Prod .(800)368-7737 Tech Support ............ (909)945-5600 Drexler Technology ....... (415)969-7277 Drive Repair Serv. Co ..... (51 0)430-0595 DSA Systems .................. (508)477-2540 DSC Communications ... (214)519-3000 DSE Inc ........................... (808)578-0237 DSG Communications ... (306)665-61 07 DSK Inc .......................... (801)224-4828 DSP Solutions ................. ( 415)494-8086 Tech Support ............ (415)494-8088 DST Systems .................. (816)221-5545 DTK Computer Inc ....... (818)810-6880 Dual Group, Inc .............(31 0)542-0788 Duble-Click Software .... (800)359-9079 Tech Support ............ (800)266-9525 Dudley Software .............no main number Tech Support ............ (615)966-3667 Duffy ConSUlting Grp .... ( 416)966-4015 Dukane Corporation ..... (708)584-2300 Dumont Oscilloscope ... (201)575-8666 Duplication Technology.(303)444-6157 Duracell Inc .................... (203)796-4000 Durham Off. Mach. Spec..( 408)462-4989 Dustin Discount Sftwre.(800)274-6611 DW Smith &Associates.(415)349-7725 Dyatron Corporation ..... (800)334-3471 Dyna Micro, Inc ............. ( 408)943-0100 Dynamic Electronics Inc ..(714)855-0411 Dynamic Pathways ........ (714)720-8462 Dynamic Power System ..(800)422-0708 Dynatech Cmptr Power.(800)638-9098 Dynatech Corporation ... (617)272-6100 DynaTek Auto. Systems .. ( 416)636-3000 Dynaware USA ............... (415)349-5700 Dytel Inc ........................ (708)519-9850 E-Cam Technology Inc ... (602)443-1949 E-Comms ........................ (800)247-1431 E-Machines ..................... (800)344-7274 Tech Support ............ (800)344-7274 E-Systems ........................ (214)661-1 000 E-Tech Research Inc ......(408)988-8108 E-Toor Corporation........ (818)333-5521 E-WARE .......................... (714)236-1380 Tech Support ............ (714)236-1380 Eagle Electronics ........... (800)992-3191 Eagle Petionn.Software .. (214)539-7855 Eagle Technology ........... (800)733-2453 Tech Support ............ (800)726-5267 Easel Corporation .......... (617)221-2100 Eastern Time Designs .... (603)645-6578 Easterntech Corp ........... (800)289-8128 Tech Support ............ (800)685-5006 Eastman Kodak .............. (716)724-4000 Easy Automation Sys ...... (800)627-3274 Tech Support ............ (404)840-0475 EAZY............................... (412)746-5500 EBS Consulting .............. (215)493-7315 Eclipse Marketing Inc .... (800)284-0779 Tech Support ............ (506)598-9640 Eclipse Systems .............. (312)541-0260 Ecol 2 ............................. (408)456-0272 Edgell Enterprises .......... (201 )895-3300 Edimax Computer Co ... (408)496-1105 Edison Technologies ...... (800)334-7668 Edmark ........................... (800)426-0856 Tech Support ............ (206)556-8400 © CSC 1996 Corporate Systems Center (408) 743·8787 INDUSTRY PHONE NUMBERS Edmund Scientific ......... (609)573-6250 EDP Rsrch & Devel.. ...... (203)399-5018 EDS Corporation ............ (214)661-6000 Educom USA IlllC ............ (800)553-2212 Educational Systems ...... (800)553-2212 EECO Inc ........ "............... (714)835-6000 EF Industries .................. (310)523-2290 EFA Corp. of America .... (301)670-6166 EFAR Microsystems Inc.(408)452-1888 Effi.cient Field Service .... (800)257-4745 Fifron Sales .................... (714)962-1016 EFI Electronics ............... (800)877-1174 Tech Support ............ (800)877-1174 Egghead DiscOlmt Sftwr.. (206)391-0800 Eicon Technology .......... (514)631-2592 FlD Center ..................... (408)733-5501 Eight Htmdred Sftwr ..... (800)888-4880 EJ Bilingual Inc ............... (310)320-8139 EKD Cmptr Sales/Supp.(516)736-0500 El Camino Rsrcs Ltd ...... (818)226-6600 Elan Computer Grp ....... «i15)964-2200 Elan Software Corp ........ (800)654-3526 Tech Support ............ (310)459-1222 E1cee Computek, Inc ..... (407)750-8061 Elco ................................. (818)284-2181 ........................................ (814)643-0700 ........................................ (818)284-7018 ..... ".................................. (800)653-3526 Elecom Computer Prod .. (31 0)802-0077 Electrified Discotmters .. (800)678-8585 Electro Media Publ ........ (408)374-9804 Electro Products Inc ...... (800)423-0646 Electro Rent Corp .......... (818)787-2100 Electro Standards Lab .... (401)943-1164 Electro Static Techn ....... (207)795-641.6 Electro Tech Industries .. (619)745-3575 Electro-Tech Systems ..... (215)887-2196 Electrodata Inc. .............. (800)441-6336 Electrografics Int'l. ......... (215)443-5190 Tech Support ............ (215)443-9564 Electrohome Projection .. (519)744-7111 Electromatic .................. .008)882-5757 Electronic Arts Distr ...... (800)448-8822 Tech Support ............ (415)572-2787 Electronic Assist. Corp ... (817)778-7978 Electronic Associates ..... (908)229-1100 Electronic Buye:rs' Mag .. (516)562-5000 Electronic City ............... (602)622-1173 Electronic Data Assoc .... (816)966-0669 Electronic Eng. Times ..... (516)562-5000 Electronic Ind.Assoc ...... (202)457-4500 Electronic Mktg. Grp ..... (800)955-2688 Electronic News ............ (800)883-6397 Electronic Prods. Mag .... (516)227-1300 Electronic Prods Serv .... (404)448-0748 Electronic Services ........ (313)341-1821 Electronic Specialists ..... (508)655-1532 Electronic Speech Sys ... (510)783-3100 Electronics of Salina ...... (913)827-7377 Electronics Unlimited .... (216)835-0520 Electroservice I.abs ........ (800)336-4375 Elegant Graphics Corp .. (303)879-4334 Elek-Tek, Inc ................... (800)395-1000 Elektro Assemblies ......... (800)533-1558 Elenco Electronics ......... (708)541-3800 Elesys .............................. (800)637-0500 © CSC 1996 Eletch Electronics, Inc ... (71.4)385-1707 Equilibrium .................... (415)332-4343 Elgar Corporation .......... (619)450-0085 Tech Support ............ (415)332-4343 Equinox .......................... (305)255-3500 Elisa Technology Inc ...... (51. 0)651-5817 Elite ................................. (310)370-2762 Equinox Systems Inc ..... (800)275-3500 Tech Support ............ (305)255-3500 Elite Microelectronics .... ( 408)943-0500 \ ERA................................. (312)649-1333 Elitegroup Cmptr Sys .... (510)226-7333 Tech Support ............ (510)226-7333 Ergo Computing, Inc ..... (508)535-7510 Elographics, Inc .............. (615)482-4100 Ergo Management Co .... (800)348-8633 ELSA America Inc ........... (415)615-7799 Ergo Systems Inc ............ (203)282-9767 ELT Systems of CA ....... ,.(510)226-9057 Ergodyne ........................ (612)642-9889 Eltrex Industries Inc .... ".(716)454-6100 Ergotron ......................... (800)888-8458 Elvo ................................. (914)241-1008 ErgoViewTechnologies.(212)995-2673 Elxsi Corporation ........... ( 408)994-9301 ERM/Crazy Bob's ........... (800)776-5865 Tech Support ............ (617)662-2046 EMAC/EVEREX .............. (510)498-4411 Tech Support ............ (510)498-4411 Ero Surge Inc ................. (908)776-4220 Emax International Inc .. (310)637-6380 ERS Electr. Repair Serv... (210)623-4420 EMC Corporation ........... (800)222-3622 Escaa Corporation.......... (206)822-6800 ESCOD Industries .......... (800)533-4736 Emerald Intelligence .... ".(313)663-8757 Emerald Systems ............(800)767-2587 Esico-Triton .................... (203)526-5361 Tech Support ............ (800)366-4349 Esker............................... ( 415)341-9065 Emerging Techn. Cons ... (303)447-9495 Tech Support ............ (415)341-9065 Emerson Cmptr Corp .... (800)222-5877 ESofi Product Support ... (303)699-6565 ESP Inc ........................... (800)338-4353 Emerson Cmptr Pwr ..... (800)222-5877 Tech Support ............ (800)222-5877 Etak Inc .......................... (415)328-3825 ETC Computer Inc ........ (51 0)226-6250 Emerson Electric ........... (314)553-2000 Emery World Wide ......... (800)443-6379 ETCON Corporation ..... (708)325-6100 Eteq Microsystems, Inc .. (408)432-8147 EMLAssociates ............... (617)341-0781 Empac Int'l Corp ............ (510)683-8800 ETN Corporation ........... (800)326-9273 Empress Software Inc .... (301)220-1919 ETS Incorporated........ no main number Tech Support ............ (801)265-2490 Emulex Corporation ...... (800)368-5393 Enable Software ............. (800)888-0684 European Cmptr Mkt .... (619)929-0955 European Cmptr Source .(708)475-1900 Tech Support ............ (518)877-8236 Evans & Sutherland Co .(801)582-5847 ENCAD ........................... (619)578-4070 Everest Cmptr Corp ....... (408)997-1674 EndosureTechnologies.... (313)481-2200 Everex ............................ (800)821-0806 Encore Computer Corp ... (508)460-0500 Endl Publications ........... (408)867-6642 Tech Support ............ (510)498-4411 Enertronics Research ..... (314)427-7578 Everfit Cmptr Supply..... ( 408)894-9003 Evergreen Technologies... (800)733-0934 Engage Comm ................ (408)688-1021 Engineered Data Prods .. (800)432-1337 Evolution Computing .... (800)874-4028 Eng. Computers & Apps...(800)950-1217 Tech Support ............ (800)874-4028 Engineering Services ..... (800)525-5608 Evtek Corporation ......... (216)267-8499 English Knowledge Sys.(408)438-6922 Ex Machina Inc .............. (718)965-0309 Enhance Memory Prods...(800)343-O 100 Ex-Cel Solutions ............. ( 402)333-6541 Tech Support ............ (818)343-3066 Exabyte ........................... (800)445-7736 Enigma Logic Inc ........... (415)827-5707 Tech Support ............ (913)492-6002 Excalibur Comm............ (918)496-7881 Enlight Corporations ..... (31 0)693-8885 Excel,lnc ........................ (800)624-2001 Enterprise Sys.]oumal...(214)343-3717 Entrepreneur.................. (714)261-2325 Excelan (Novell) ............ (408)434-2300 Entropy Engineering ..... (301)770-6886 Tech Support ............ (800)638-9273 Excelta Corporation ...... (805)686-4686 Envelope Manager ........ ,,(415)321-2640 Executive Systems Inc ... (805)541-0604 Environgen ..................... (714)863-7474 Tech Support ............. (714)863-7474 EXPO Electro-OpticaL .... (800)663-3936 Envisions Sol. Techn ...... ,,(800)365-7226 Exide Electronics Grp .... (919)870-3285 Tech Support ............ ( 415)692-9067 Exima International.. ..... ( 408)970-9225 EO (AT&1) ..................... (800)458-0880 ExMachina...................... (718)965-0309 Tech Support ............ (800)458-0880 EXP Computer............... (516)496-3703 EOS Distributing ............ (913)827-7377 Experience in Software.(800)678-7008 EOS Technology............. ( 408)727-0111 Experience Software ..... (303)796-0790 EPE Technologies, Inc .... (714)557-1636 Expert Software ............. (305)567-9990 ExperVision Inc ............. (800)732-3897 EPrinceton Cmptr Supp ...(609)921-8889 Tech Support ............ ( 408)428-9234 Epsilon Data Mgmt ........ (800)225-3333 Expo Tech ....................... (800)284-3976 EpsonAmerica, OEM Div.(213)782-0770 Exponent Corporation .. (20 1)808-9423 Epson America, Inc ........ (800)289-3776 Tech Support ............ (800)922-8911 Tech Support ............ (201)808-9423 Epson Direct .................. (800)374-7300 Express Cmptr Supply... (800)342-4542 Exsel Inc ......................... (800)624-2001 Tech Support ............ (800)922-8911 Hard Drive Bible 343 Corporate Systems Center (408) 743·8787 INDUSTRY PHONE NUMBERS Tech Support ............ (800)624-2001 Exsys ............................... (505)256-8356 Extech Instruments ....... (617)890-7440 Extended Systems Inc ... (800)235-7576 Exxus Direct .................. (800)557-1000 Tech Support ............ (800)557-4000 EyeTel Comm. Inc .......... (604)984-2522 EZI America Corporate.. (805)987-5885 EZX Publishing .............. (713)280-9900 F Systems Industries ...... (800)432-8051 Facit, Inc ......................... (603)647-2700 Fairchild Defense ........... (301)428-6677 Faircom .......................... (314)445-6833 Tech Support ............ (800)234-8180 Fairhaven Software ........ (800)582-4747 Tech Support ............ (617)341-1969 Falcon Systems ............... (800)326-1002 Falltech Electronics ........ (714)543-5011 Fam. & Home Off. Comp..(212)505-3580 Family Scrapbook .......... (904)247-0062 Farallon Computing ....... (510)814-5000 Tech Support ............ (510)814-5000 Fargo Electronics Inc ..... (800)327-4622 FarPoint Comm .............. (805)726-4420 FAST Electronic U.......... (508)655-3278 FAX-Stor Corporation .... (408)287-2700 Faxback Inc .................... (503)645-1114 FDKAmerica,lnc ........... (408)432-8331 FDP Corporation............ (305)858-8200 FEC ................................. (714)692-1170 Fedco Electronics, Inc ... (703)689-7711 Federal Computer Week .(703)876-5100 Fellowes ......................... (708)893-1600 FessendenTechnology... (417)485-2501 FFE Software .................. (510)232-6800 Fiber Instnlment Sales... (800)445-290 1 FiberOptic Netwrk So1..(508)842-4744 Ficus Systems ................. (617)938-7055 Tech Support ............ (617)938-7055 Fidelity International ..... (908)828-7948 Fidelity Prof Develpmnt ... (612)897-3875 Fieldpiece Instruments .. (714)992-1239 Fieldtex Products Inc .... (716)473-5237 Fifth Generation Sys ...... (800)873-4384 Tech Support ............ (800)766-7283 Fifth Generation Sys ...... (504)291-7221 Tech Support ............ (504)291-7221 Filenet Corporation ....... (714)966-3400 Finalsoft Corporation ..... (800)232-8228 First Byte ........................ (800)545-7677 Tech Support ............ (800)556-6141 First Financial Mgt ......... (404)321-0120 First Int'l Computer....... (510)475-7885 First Source Int'I ............ (800)535-5892 FtrSt Uniteu Leasing Cotp..(708)615-0992 Fischer International.. .... (813)643-1500 Fiserv; Inc ........................ (800)558-8413 FIT Software ................... ( 408)562-5990 Tech Support ............ ( 408)562-5990 Flagship Accounting ...... (214)248-0305 Flagship Group, The ....... (214)342-2801 Flagstaff Engineering ..... (602)779-3341 Flambeaux Software ...... (800)833-7355 Fleetmasters-Comtech... (310)539-7900 Fleming Software ........... (703)591-6451 Flexistand Inc ................ (908)421-6868 344 Hard Drive Bible FlexstarTechnology....... (510)440-0170 Flight Form Cases .......... (206)435-6688 Flip Track One ................ (800)424-8668 Floating Point Sys Co ..... (503)641-3151 Tech Support ............ (503)641-3151 Fluke,]ohn Mfg .............. (800)443-5853 Flytech Techn. Co. Ltd .... ( 408)727-7373 Focus Electronics Corp.(714)468-5533 Focus Info. Sys ................ (510)657-2845 Focus Microsys ............... ( 408)436-2336 Folex Film Systems ........ (800)631-1150 Folio Corporation .......... (801)375-3700 Footprint Software ......... ( 416)860-0477 Fora Inc .......................... (408)944-0393 Forbin Project. ............... (319)266-0543 Foresight Resources ...... (800)231-8574 Tech Support ............ (816)891-8418 FormaISoft...................... (800)962-7118 FormGen Corporation ... (416)857-4141 Formgen, Inc .................. (602)443-4109 Tech Support ............ (602)443-4109 Formax Cmptr Corp ...... (908)874-7122 Fort's Software ............... (913)537-2897 Forte Computer Serv..... (708)985-7222 Fortron/Source Corp ..... (510)373-1008 ForvalAmerica Inc ......... (408)452-8887 ForvalAmerica, Inc ........ (801)561-8080 Fotec Inc ........................ (800)537-8254 Foundationware ............. (216)752-8181 Fountain Technology ..... (908)563-4800 Four Seasons Publ. ......... (212)599-2141 Fourgen Software, Inc .... (800)333-4436 Tech Support ............ (800)444-3398 Fourth Party Maint.. ....... (416)479-1910 Fox Software .................. (419)874-0162 Foxconn Int'l, Inc ........... (408)749-1228 Fractal Design Corp ....... (408)688-8800 Tech Support ............ (408)688-5300 Frame Technology.......... ( 408)975-6000 Tech Support ............ ( 408)975-6466 Franklin Datacom .......... (805)373-8688 Franklin Electr. Publ. ...... (609)261-4800 Franklin Quest Co .......... (804)975-9999 Tech Support ............ (801)975-9999 Frederick Engineering ... ( 410)290-9000 Free CmptrTechn .......... ( 408)945-1118 FreeSoft Company ......... (412)846-2700 French Expositions in US.(212)265-5676 Fresh Technology Grp ... (602)497-4200 Tech Support ............ (602)497-4235 Fridays Electronics ......... (800)488-6575 Tech Support ............ (408)294-5295 Friendly Software Store.(800)848-0486 Tech Support ............ ( 415)593-8275 Frontline Network Sys ... (508)393-1911 Frontline Systems .......... (800)451-0303 Frontline Test Equip ....... (708)653-8570 Frost & Sullivan, Inc ....... (800)435-1080 FRS Inc ........................... (916)928-1107 Fry's Electronics ............. ( 415)496-6100 Frye Computer............... (800)234-3793 FTG Data Systems .......... (800)962-3900 FTP Software Inc ........... (508)685-4000 Fuji. ................................. (510)438-9700 Fuji Photo Film USA ...... (914)789-8100 Fujikama USA ................. (708)832-1166 Fujikura America, Inc ..... ( 404)956-7200 Fujitsu America .............. (800)626-4686 Tech Support ............ (408)432-1300 Fujitsu Computer Prod.. (800)626-4686 Tech Support ............ ( 408)894-3950 Fujitsu Microelectronics... (800)637-0683 Tech Support ............ (800)642-7616 Fujitsu Personal Sys ....... (408)982-5900 Tech Support ............ ( 408)764-9388 Fullmark International. .. (800)233-3855 FuncKey Enterprises ..... (800)255-4433 Funk Software .............. no main number Tech Support ............ (617)497-6339 Futaba Corp ofAmerica ..(714)455-9888 Future Graphics Inc ...... (818)341-6314 Future Soft Eng. Inc ....... (713)496-9400 Tech Support ............ (713)496-9400 Future Solutions ............. (800)886-1278 Tech Support ............ (510)440-1210 FutureComm, Inc ........... (203)932-4881 FutureSoft Inc ................ (713)496-9400 Futurmaster USA ........... (305)371-4555 Futurus Corporation ..... (800)327-8296 G & H Ribbons, Inc ....... (215)953-1970 G C 1............................... (505)522-4600 Tech Support ............ (800)874-2383 Galacticomm Inc ........... (305)583-5990 Galaxy Appl. Eng ............ (415)347-9953 Galaxy Cmptr Serv ........ (612)688-7454 Galaxy Computers ........ (800)771-4049 Galizia Inc ...................... (310)763-2184 Gallant Intellgnt Cmptrs...(800)848-8088 Tech Support ............ (818)575-3781 Gama Computers Inc .... (602)741-9550 Gamatek. ........................ (800)927-4263 Tech Support ............ (800)927-4263 GammaLink.................... ( 408)744-1400 Tech Support ............ (408)745-2250 Gandalf........................... (708)517-3615 Gandalf Premier............. (310)312-9522 GandalfTechnologies .... (613)723-6500 Gap Development ......... (714)496-3774 Gartech .......................... (612)379-7930 Gates Distributing .......... (800)332-2222 Gates FA Distributing .... (800)332-2222 Gateway 2000 ................ (800)846-2000 ........................................ (605)232-2000 Gateway Book Binding ... (204)663-9214 Gateway Electronics-MO.. (314)427-6116 Gateway Electronics-CO...(303)458-5444 Gateway Electronics-CA ...(619)279-6802 Gazelle Systems ............. (800)786-3278 Tech Support ............ (801)377-1289 GBC Technologies ......... (800)229-2296 GBM Design/COS .......... (310)677-8801 GC(fhorsen ................... (800)435-2931 GeC Technologies ......... (800)422-7777 Tech Support ............ (617)275-1795 GDT Softworks .............. (800)663-6222 Tech Support ............ (604)299-3379 GE Rental/Lease ............. (800)437-3687 GEC P1essey Semicond.. ( 408)438-2900 Geller Software Labs ..... (201)746-7402 Gemini Inc ..................... (800)533-3631 Gemplus Card Int'1.. ...... (301)990-8800 Gen 2 Ventures .............. ( 408)446-2277 © CSC 1996 Corporate Systems Center (408) 743-8787 INDUSTRY PHONE NUMBERS Genamation Industries .. (416)475-9434 Genemax Monitor'g Sys..(416)923-9000 General Cmptr Corp ..... (800)521-4548 Genl Datacomm Ind...... (203)574-1118 Genl Diagnosti1cs Inc ..... (310)715-1222 General Disk Corp ......... (408)432-0505 General Electric ............. (800)543-0440 General Parametrics ...... (510)524-3950 General Power Corp ..... (800)854-3469 General Ribbon .............. (800)423-5400 General Sales Equip ....... (310)828-2577 General Semicond. Ind .. (602)968-3101 Genl Services Admin ..... (202)472-2205 General Signal Corp ...... (203)357-8800 Generic Software, Inc .... (800)228-3601 Genesis Develprnnt Cotp..(80 1)568-1212 Genesis Integrated Sys .. (612)544-4445 Genesis Technology....... (510)782-4800 Genesoft......................... (714)394-0010 Gerucom......... ,............... (800)535-4364 Tech Support ............ (703)949-1031 Genigraphics Corp ........ (800)638-7348 Tech Support ............ (203)925-1919 GeniscoTechn. Corp ..... (619)661-5100 Genoa............................. (408)432-9090 Genovation, Inc .............. (714)833-3355 Genus Microprgram ...... (800)227-0918 Tech Support ............ (713)977-0680 Geocomp ....................... (800)822-2669 Georgans Industries ...... (800)255-5350 GeoSystems .... "............... (717)293-7500 GeoWorks ....................... (510)814-1660 Tech Support ............ (510)644-0883 Gerber Scientific ............ (203)644-1551 GETC .............. "............... (604)684-3230 Gibson Researc::h ............ (800)736-0637 Tech Support ............ (714)362-8900 Giga-ByteTechn. Co ....... (818)854-9334 Gigatek Memory Sys ..... (619)438-9010 GigaTrend Inc ................ (619)931-9122 Tech Support ............ (619)931-9122 Gilmore Systems ............ (805)379-3210 Gimpel Software ............ (215)584-4261 Gizmo Technology......... (510)623-7899 Glenco Engineering ...... (800)562-2543 Tech Support ............ (708)808-0315 Glendale Technology ..... (708)305-9100 GlennA Barber &Assoc ...(818)951-4744 Global Cmptr Supply .... (800)845-6225 Global Eng. D<.x:uments ... (800)854-7179 Global Specialties .......... (800)345-6251 GlobalVtllage Comms ..... (800)736-4821 Tech Support ............ (415)390-8300 Globalink, Inc ................. (800)255-5660 Globe Manufacturing .... (800)227-3258 Tech Support ............ (908)232-7301 GlobeTech Int'l .............. (800)654-7314 GMCTechn. Corp .......... (818)401-3743 GMP ................................ (215)357-5500 GN Navte1 ...................... (800)262-8835 GN Navtel Limited ........ (800)262-8835 Go Corporation ............. (415)345-7400 GO Technology .............. (702)831-3100 Tech Support ............ (702)832-7762 Gold Disk ....................... (310)320-5080 Gold Disk, Inc ................ (800)465-3375 © CSC 1996 Tech Support ............ (416)602-4357 Gold Hill Computers ..... (617)621-3300 GoldDisk (AMI) ............. (800)465-3375 Tech Support ............ (905)602-4357 GoldDisk (MAC) ............ (800)465-3375 Tech Support ............ (905)602-0395 GoldDisk (PC) ................ (800)465-3375 Tech Support ............ (900)602-5292 Golden Bow Systems .... (800)284-3269 Golden Coast Electr....... (619)268-8447 Golden Image Techn ..... (800)327-4482 Golden Power Sys ......... (805)582-4400 Golden Ribbon .............. (303)443-6966 Golden Star Inc .............. (800)821-2792 Golden Triangle ............. (800)326-1858 Golden-Lee Book Distr.... (718)857-6333 Goldstar Precision Co ... (619)268-8447 GoldstarTechn. Corp ..... (800)777-1192 Tech Support ............ (800)777-1192 Good Software ............. ".(214)713-6370 Tech Support ............ (214)713-6370 Gorrell's Cmptr Serv...... (606)299-8468 Gotoless Conversion ..... (214)625-2323 Gould Inc ....................... (216)328-7000 Governmnt Cmptr News..(301)650-2000 GRACE Electr. Materials... (617)935-4850 Gradco Inc ...................... (714)770-1223 GrafPoint ........................ (800)426-2230 Graham Magnetics Inc.... (817)868-5000 Granite Corporation ...... (818)887-5533 Grapevine LAN Prods .... (206)869-2707 Tech Support ............ (206)836-8822 Graphic Ent. of Ohio ..... (800)321-9874 Tech Support ............ (216)456-5107 Graphic Software Sys .... (503)641-2200 GRAPHIC TECH ............. (413)536-7800 Graphic Utilities, Inc ...... (800)669-4723 Graphics Development ... (800)969-4434 Graphics Simulations ..... (214)699-7400 Tech Support ............ (214)699-7400 Graphsoft ....................... (30 1)461-9488 Graybar Electric Co ....... (800)825-5517 Graymark ....................... (800)854-7393 Great Amer. Software ..... (603)889-5400 Great Eastern Techn ...... (800)875-0025 Great Falls Cmptr .......... (703)759-5570 Great Plain Software ...... (701)281-0550 Tech Support ............ (800)456-0025 Great Software Ideas ..... (800)486-7800 Tech Support ............ (714)261-9744 Great Tek Inc .................. ( 408)943-1005 Great Wave Software ...... ( 408)438-1990 Tech Support ............ (408)438-1990 Greatlink Electr. USA ..... (510)683-0655 Greco Systems ............... (800)234-7326 Greengage Dvlp11ll1t Corp.(408)243-8960 Greenleaf Int'l Inc ......... (408)734-8888 Greenleaf Software ........ (800)524-9830 ........................................ (800)523-9830 Greystone Peripherals ... ( 408)866-4739 GRID Systems ................ (800)326-4743 Groller Electr. Publ. ..... ".. (800)356-5590 Tech Support ............ (800)356-5590 Group 1 Software .......... (301)731-2300 Tech Support ............ (301)731-2300 Group 4 Electronics ...... (800)229-7189 Group One Elec. Co ...... (818)993-4575 Group Technologies ...... (800)476-8781 Tech Support ............ (703)841-4357 GroupThree Electronics ... (31 0)781-9191 Gruber Industries Inc .... (602)863-2655 Gryphon Software ......... (619)536-8815 Tech Support ............ (619)536-8815 GST, Inc .......................... (714)739-0106 GTCO Corporation ........ (301)381-6688 GTE Corporation ........... (203)965-2000 GTE Electr. Repair Serv ... (714)945-2313 GTE Supply Electr. Repair..(214)615-7599 GUIS America, Inc .......... (714)590-0801 Gupta Technologies ....... (800)876-3267 Tech Support ............ (415)321-4484 GW Computer Sys ......... (604)244-7118 H & H Enterprises ......... (702)876-6292 H&J Electronics Int'l. ..... (800)275-2447 H.Al1en & Company ...... (708)769-4040 H. Co. Memory Prods .... (714)833-3222 H. Co. Mem. Upgrades ... (800)726-2477 Tech Support ............ (714)833-3364 Ha-Lo Adv. Specialtie ...... (708)676-5305 Hadron, Inc .................... (703)359-6201 Hahn & Company ......... (503)248-0262 Halcyon Software .......... ( 408)378-9898 Haliburton NUS Environ ...(301)258-6000 Haltek Electronics ......... (415)969-0510 Hamilton Dig. Controls .... (315)797-2370 Hamilton TeL .................. (800)363-7626 Hampton Bus. Mach ...... (800)974-2402 Hand Held Products ...... (704)541-1380 Handok Company, Ltd ... (408)736-3191 Hands On Learning ........ (617)272-0068 Handtop Computers ..... (818)884-4076 Hanson Data Sys ............ (800)879-1371 Harbor Electronics ........ (203)438-9625 Hard DriveAssoc ........... (503)233-2821 Hard Drive Super Souoce ...(800)252-9777 Tech Support ............ (408)739-4110 Hard Drive Whsle .......... (408)559-1773 Hard Drives Int'I ............ (800)927-7848 Hardigg Cases ................ (413)665-2163 HARDISKTechnology ... (408)374-5157 Hardware House-AR ...... (501)225-4477 Hardware House-IN ....... (317)842-8244 Hardware House-KY...... (502)425-1402 Hardware House-NE ...... (402)498-5677 Hardware House-OH ..... (513)489-0668 Hardware Hse-Memphis ...(901)756-6677 Hardware Hse-Nashville ....(615)356-2888 Hadey Systems Inc ........ (800)237-2885 Harmony Computers .... (718)692-2828 Tech Support ............ (800)441-1144 HarrisAdacom Networlc.(214)386-2000 Harris Corporation ........ (407)727-9100 Harvard Bus. Systems ..... (800)288-7750 Tech Support ............ (310)207-7750 Harvard Softworks ........ (513)748-0390 Hauppauge CmptrWo!ks ..(800)443-6284 Tech Support ............ (516)434-3197 HavenTree Software ...... (800)267-0668 Tech Support ............ (613)544-6035 Hawaii Sftwr Servo Ctr.... (808)733-2042 Hawk Computers .......... (408)436-8999 Hawk Data Systems ....... (805)371-1764 Hard Drive Bible 345 Corpora Ie Syslems Cenl.r (408) 743·8787 INDUSTRY PHONE NUMBERS Hayes Microcomp. Prod ..(800)874-2937 Tech Support ............ (404)441-1617 HB CmptrTechn. Co ...... (310)644-2602 HCI ................................. (800)486-000 1 HCR Corporation........... ( 416)922-1937 Tech Support ............ (800)567-4357 HD Computer ................ (800)347-0493 Tech Support ............ (800)676-0164 HDC Computer Corp .... (800)321-4606 Health Care Keybrd Co.(414)253-4131 Health Software, Inc ...... (216)759-21 03 Healthkit......................... (800)253-0570 HE[ FastPoint light Pens .. (612)443-2500 Helix Software Co .......... (800)451-0551 Tech Support ............ (718)392-3735 Helix Tec1mologies ........ (800)364-4354 Tech Support ............ (200)451-0551 Help Desk Institute ....... (800)248-5667 Hercules CmptrTechn .. (800)532-0600 Tech Support ............ (510)623-6050 Heritage Cmptr Parts ..... (800)828-8266 Hermann Marketing ...... (800)523-9009 Hermeneutika ................ (206)824-9673 Hersey Micro Consult ... (313)994-3259 Hetra Cmptr & Comm .. (800)327-0661 Hewlett-Packard Co ....... (800)544-9976 Hewiett-PdckardWldwide ..(415)986-5600 H-P, Disk Memory........... (208)396-6000 Tech Support ............ (208)323-2551 Hexacon Electric Co ...... (908)245-6200 Hi Tech Expressions ...... (800)216-1750 Tech Support ............ (305)581-4240 Hi-Tech A.,set Recovery .(805)966-5454 Hi-Tech Cmptr Prods ..... (800)950-6991 Hi-TECH Connections ... (215)372-1401 Hi-Tech USA ................... (800)831-2888 Tech Support ............ (408)956-8285 Hi-Techniques Inc .......... (800)248-1633 Hi-TEK Services Inc ....... (800)285-3508 High Techn. Developmnt..(808)625-5293 Highland Products Inc ... (201)366-0156 Hilgraeve ........................ (313)243-0576 Tech Support ............ (313)243-0576 Hillside Electr. Corp ....... (413)238-5566 Hirose Electric, Inc ........ (805)522-7958 Hitachi (NY) ................... (800)536-6721 Tech Support ............ (800)536-6721 Hitachi (CA) ................... (51 0)785-9770 Hitachi America (CA) ..... (800)448-2244 HitachiAmerica (NY) .... (914)332-5800 Tech Support ............ (800)323-9712 Hitachi Home Electr...... (800)369-0422 Tech Support ............ (800)241-6558 HMC-HUB Material Co ... (800)482-4440 Hokkins Systemation ..... (408)436-8303 Holmes Microsys ........... (801)975-9929 Home Office Cmpting ... (212)505-3688 Honeywell ...................... (612)870-5431 Tech Support ............ (612)782-7646 Honeywell, Inc ............... (800)445-6939 Honeywell-IAe. .............. (602)789-5393 Hong KongTrade ........... (213)622-3194 Hooleon Corporation .... (800)937-1337 Hooper Int'l, Inc ............ (407)851-3100 Tech Support ............ ( 407)851-3100 Hopkins .......................... (800)397-9211 346 Hard Drive Bible Tech Support ............ (800)397-9211 Hoppecke Battery Sys ... (201)492-0045 Horizon Technology ...... (800)888-9600 Horizon USA Data Supp... (209)848-1001 HometTechnology USA...(818)333-9667 Tech Support ............ (818)572-3784 Hotronic Inc ................... (408)378-3888 House of Batteries .......... (800)432-3385 Houston Cmptr Serv...... (713)493-9900 Houston Data Ctr. Inc .... (713)880-0042 Houston Instruments ..... (800)444-3425 Tech Support ............ (800)444-3425 Howard W Sams ............. (800)428-7267 Howe Industries Inc ...... (800)322-1830 HSC Software ................. (310)392-8441 Tech Support ............ (31 0)392-8441 Hubbell Inc .................... (203)337-3100 Hughes Lan Systems ...... ( 415)966-7300 Humana Cmptr Publ.. ... (403)245-2194 Humancad-Bio Mech ..... (516)752-3550 Huron Cmptr ofPA ....... (412)776-6110 Husky Computers .......... (800)486-7774 Hutchinson Technology .. (612)587-3797 Hy-Tronix Instrument .... (800)835-1 005 Hydra Systems ................ ( 408)253-5800 Hyperception Inc .......... (214)343-8525 HyperGlot Software ....... (800)726-5087 Tech Support ............ (615)584-4379 Hyperkinetic .................. (714)935-0823 Hyperpress Publishing .. (800)633-4252 Tech Support ............ ( 415)345-4620 Hypro Systems ............... (310)473-2937 Hysung ........................... (408)733-0810 HytUldal Electr.America ... (800)289-4986 Tech Support ............ (800)289-4986 I-Data Inc ........................ (516)351-1333 I/O Design ...................... (800)241-2122 Tech Support ............ (800)24J-2122 IBe. ................................. (800)654-3790 IBC/Integrated Bus Cmptr..(818)882-9007 IBEX Technologies Inc ... (916)921-4342 Ibis Software .................. (415)546-1917 Tech Support ............ (415)546-0405 IBM Corporation (0N) .. (416)946-9000 IBM Corporation (GA) ... (800)426-9402 Auth. Dealer Locator.... (800)447-4700 CAD Assistance ............ (303)924-7262 Cust. Relations Dept.. .. (201 )930-3443 Direct ........................... (800)426-2968 Tech Support ............(800)426-7763 Disabilities/Sp. Needlnfb..(800)426-2133 Educational Dept.. ....... (800)222-7257 Employee Sales Dept... (800)426-3675 General Information .... (800)426-3333 Ind Developer Reg ...... (800)982-6408 Industrial PC Support .. (800)526-6602 Indust. PC Tech Supp ... (800)241-1620 Lookup & Part # ID ..... (303)924-4015 Maint.Agreemnts Dept.. (800)624-6875 Mfg. Systems Info ......... (800)526-6602 Multi-Media Mktg line .. (800)426-9402 Multi-Media Tech Supp...(800)241-1620 NSD Hdwr Setv/PC Rpr ..(800)426-7378 OS/2 Prods. Order Ctr.(800)342-6672 Parts Order Line .......... (303)924-4100 PC Prod Info Faxback .(800)426-4329 PCTech Supprt Faxback.(800)426-3395 PC Direct Mail Order... (800)426-2968 Personal Sys Help line..(800)772-2227 Product Info Line ........ (800)426-7699 PS/1 BBS ....................... ( 404)835-8230 PS/l Dealer Locator .... (800)426-3377 Software Supp/Serv..... (800)336-5430 Software Supp Line ..... (800)237~5511 Storage Systems Div .... (507)253-1897 Tech Support ............ (507)253-5005 Technical Manuals ....... (800)426-7282 IBM Corporation (NY) .. (914)288-3000 IBM Desktop Software .. (800)426-7699 IBM National Distr. Div.. (800)426-9397 IBM OEM Division ......... (914)288-3000 IBM Pers. Sys. Card Rpr.. (800)759-6995 liM Pers SysTech Sol Mag .(800)551-2832 liMTechnical Directory..(800)426-7282 IC Designs ...................... (206)821-9202 Tech Support ............ (206)821-8218 learus Corporation ........ (301)881-9350 ICM Int'l Components ... (800)748-6232 leom Simulations ........... (800)877-4266 leon Computer Corp ..... (800)966-4266 ICON CS Canada Inc ..... (613)722-0115 Icons International ........ (800)959-4266 Icot Corporation ............ (800)227-8068 ICSElectro-Pac Division .(708)543-6200 ICS Inc ............................ (805)257-6900 ID Systems ..................... (603)924-9631 IDE ................................. (612)946-4100 Idea Courier................... (800)528-1400 IDEA Servcom Inc ......... (602)894-7000 Ideal Industries Inc ........ (800)435-0705 Ideassociates .................. (508)663-6878 Idek-liyama NorthAmer ..(800)394-4335 Identica .......................... (408)727-2600 Tech Support ............ ( 408)727-2600 Identity SysTechnology... (214)235-3330 IDER ............................... (800)622-4337 Tech Support ............ (818)288-4008 IEEE Cmptr Graphics .... (714)821-8380 IEEE Cinptr Soc. Press ... (714)821-8380 IEEE Service Center....... (201)981-0060 lET Labs .......................... (800)899-8438 lEV Corporation ............ (800)438-6161 Ikon Corporation .......... (408)779-7466 Iliad Group ..................... (415)563-2053 Image Club Graphics ..... ( 403)262-8008 Tech Support ............ ( 403)262-8008 Image Research Corp .... (602)998-1113 Image Smith ................... (310)325-1359 Tech Support ............ (310)325-1359 Image-In ......................... (800)345-3540 Imageline ....................... (804)644-0766 ImageSoft Inc ................. (800)245-8840 ImageWare Software ..... (619)457-8600 Image Club Graphics ..... (403)262-8008 Imagine That .................. ( 408)365-0305 Imaging Magazine .......... (212)691-8215 IMC Networks Corp ...... (800)624-1070 IMP ................................. (408)432-9100 Impact. ........................... (800)777-4323 Tech Support ............ (512)966-3621 Implements .................... (508)358-5858 Impulse Software ........... (800)328-0184 © CSC 1996 Corporate Systems Center (408) 743·8787 INDUSTRY PHONE NUMBERS Tech Support ............ (612)566-0221 IMSI Sofiware ................. (800)833-8082 Tech Support ............ (415)454-7101 In Focus Syste:ms Inc ..... (800)327-7231 In Shape Co. Ltd ............ (408)432-9025 In Win Development.. ... (818)333-1986 lnaCom ........................... (402)392-3900 Inacomp Cmptr Ctrs ..... (313)649-5580 Inbit ................................ (415)967-1788 Incas Corporation .......... (818)332-3443 Incas Corp. USA ............. (609)424-7811 Incider......................... " .(603)924-9471 Incomm Data Systems ... (708)459-8881 Incomnet........................ (818)887-3400 Independt Cmptr Supp.... (215)687-0900 Index Applications ......... (512)822-4818 Individual Softwar.......... (800)822-3522 Tech Support............ (800)331-3313 Inductel, Inc ................... (800)367-4497 Indus International ........ (608)786-0300 Indus-TooL .....................(800)662-5021 Ind. Commercial Elect...(800)442-3462 Industrial CPU Sys. Int'1.(714)957-2815 Industrious Soft.............. (31 0)330-7602 Inference Corporation ... (310)322-0200 Infinite Solutions ............ (713)492-1894 Infiniti Manufacturing .... (818)960-4509 Infbdata........................... (703)578-3430 Infoextend ...................... (619)587-9140 Infomatic Power Sys ...... (310)948-2217 Infonetics ....................... (508)393-8088 Inforite Corporation ...... (800)366-46:~5 Tech Support ............ (800)36&4635 Information Builders ..... (800)444-4303 Information Center........ (617)542-0146 Information Concepts ... (202)682-0330 Infurmation Consultants . .014)859-7123 Information Machines ... (818)884-5779 Information Pkg. Corp ... (800)776-7633 Information Processing.(407)331-5200 Information Science ...... (201)592-0009 Information Stmtagies ... (212)971-5000 Information Sys. Cons .... (214)490-1881 Informationweek. .......... (516)365-4600 Wormix Software/IBM ...(800)274-8184 Tech Support.. .......... (800)274-8184 Informtech Int'll. ............. (31 0)836-8993 InfoShare ........................ (703)791-2910 Infoworld .......................(415)572-7341 Infralink .......................... (703)522-4412 Ingram Micro ... ,,, ............ (714)566-1000 Ingram/Micro D. ............ (714)566-1000 Inland Data Pak .............. (313)583-6220 Inline Design .................. (617)935-1515 Tech Support............ (617)935-1515 Inline, Inc ......... "............. (800)882-7117 Inmac .............................. ( 408)435-1700 Innotech Inc ................... (416)492-3838 Innovative Concepts ...... ( 408)436-1777 Innov. Data Design-IDD.(510)680-6818 1ech Support.. .......... (510)680-6818 Innovative Mfg ............... (305)836-1 035 Innovative Resources .... (612)377-5701 Innovative Techn ........... (713)583-1141 Innovative Techn ........... (800)647-8877 Innovative Techn ........... (800)253-4001 © CSC 1996 Tech Support ............ (405)243-0030 Inovatic ........................... (703)522-3053 Inset Systems ................. (800)828-0068 Tech Support ............ (203)740-2400 Insight Development..... (800)825-4115 Tech SuppOlt ............ (303)339-7072 Insight International.. .... (800)927-7848 Insight Resource ............ (914)332-1589 Insignia Solutions ........... (800)848-7677 Tech Support ............ ( 415)694-7694 Insite Peripherals ........ ".. ( 408)946-8080 Instant Replay. ............... (801)272-0671 Instaplan......................... (415)389-1414 Institute for VAR Devel. .(702)656-7611 Institiute,The ................. (212)705-7555 Instnlctware Inc ............ (800)267-0101 Instrmt. Repair Labs ...... (800)345-6140 Instrument Specialties ... (717)424-851 0 InstrumentMart .............. (516)487-7430 Instnlments & Equip ..... (201)579-0009 Int'l Electr. Research ...... (818)848-8872 Intcomex ........................ (305)477-6230 Intec Computer Serv. .... (800)225-1187 Integral Systems ............. (51 0)939-3900 Integrated Circuit Sys .... (215)666-1900 Integrtd Cmptr Solution ..(20 1)808-9646 Integrated Cmptr Serv." .(818)960-1921 Integrated Data Tech ..... (215)726-6124 Integrated Devel. Corp .. (603)329-5522 Integrated Device Tech .. (408)727-6116 Integrated Electronics .".(303)292-5537 Integrnted Inference Mach.(714)978-6776 Tech Support ............ (714)978-6202 Integrated Info. Techn .... (800)832-0770 Tech Support ............ (408)727-1676 Integrated Workstations ... (800)832-6526 Integrix .......................... (800)300-8288 Intek ...............................(206)455-9935 Intel Corporation ........... (800)538-3373 Tech Support ............ (503)629-7000 Intel PCEO..................... (800)538-3373 Tech Support ............ (503)629-7000 Intelecsis, Inc ................. (512)682-0649 Intelect ........................... (310)828-7310 Intellicom ....................... (800)992-2882 Tech Support........... ,,(818)407-3900 Intellicorp ....................... ( 415)965-5500 Intelligence Technology ....(214)250-4277 Intlligenceware .............. (310)417-8896 Intelligent Controls ........ (206)771-8107 Intelligent Electronics .... (215)458-5500 Intell. Instrumentation ... (602)624-2434 Intelligent Sys. Master..... (404)381-2900 IntelliMedia.................... (800)706-0077 Tech Support ............ (616)925-3675 IntelliPower Inc ............. (714)587-0155 Intellisystems,lnc .......... (818)341-7000 Intelogic Trace Inc ......... (800)531-7186 InterAct .......................... (304)258-1611 Interacter Inc ................. (203)630-0199 Interactive Imaging ....... (813)996-4316 InterActive Inc ............... (606)363-5117 Interactive Multimedia.. (410)626-1380 Interactive Sfiwr Eng ..... (805)685-1 006 Interactive Sys. Corp ...... (213)453-8649 Interactive Training ........ (503)681-0343 Interchange Standards ... (800)423-7823 InterComp Inc ............... (408)928-1588 InterconAssociates ........ (716)244-1250 Interex Cmptr Prods ...... (316)524-4747 Interlace Electronics ...... (503)393-2838 Interlace Group,The ...... (617)449-6600 Interlace Systems ........... (800)544-4072 Interface Technologies ... (314)434-0046 Intergral Peripherals ...... (303)449-8009 Intergraph ...................... (213)479-3400 Interleaf, Inc ................... (617)290-0710 Intermatic Inc ................ (805)675-2321 Intermec ........................ (206)348-2600 Intermetrics ................... (617)661-1840 Int'1. Power Machines .... (214)272-8000 Int'1. Business Sofiware .. (408)522-8001 In1'1. Buyers Market ........ (702)647-3632 Int'1. Compliance ............ (817)491-3696 Int'1. Computer Center... (818)894-2222 Int'1. Computer Power.... (818)443-7557 In1'1. Data Corporation ... (508)879-0700 In1'1. Data Engineering ... (602)946-4100 Int'1. Data Sciences ......... (800)437-3282 Int'1. Keytech Corp ......... (714)596-6219 In1'1. Meta Systems ......... (213)375-4700 Int'1. Open Systems ........ (508)535-2080 Int'!. Power Machines .... (800)527-1208 Int'1. Software ................. (305)823-8088 In1'1. Technical Systems .. (206)486-9031 In1'I.Transware ............... (415)903-2300 Tech Support ............ ( 415)903-2300 In1'1. Cmptr. & Comm .... (310)836-7561 Interphase Corporation.(214)919-9000 InterPlay Productions .... (800)969-4263 Tech Support ............ (714)553-6676 Interpos Systems Inc ..... (416)513-9209 Interpreter...................... (800)232-4687 Intersecting Concepts ... (805)373-3900 Intersolv (Sage Software).. (301)230-3200 Tech Support ............ (800)443-1601 Intersolve (Polytron) ...... (503)645-1150 Tech Support ............ (800)548-4000 Intex Solutions Inc ........ (617)449-6222 Intra Electronics US ....... (408)744-1706 Intuit. .............................. (800)624-8742 Tech Support ............ (415)858-6010 InView System Inc ......... (508)428-5688 Invisible Software .......... (415)570-5967 Invisible Software Inc .... (800)982-2962 IOcomm In1'1. Techn ...... (213)644-6100 loline .............................. (206)821-2140 IOMEGA. ........................ (800)456-5522 Tech Support............ (800)456-5522 Ion Systems .................... (800)367-2452 Iowa America................. (800)920-2673 IPC Corporation Ltd ...... (404)594-8281 IPL Systems, Inc ............. (800)338-8475 Tech Support ............ (617)487-2057 IPX Infomatic Pwr. Sys .. (310)946-2217 IQ Engineering .............. (800)765-3668 IQ Software .................... (404)446-8880 IQ Technologies ............. (800)752-6526 Tech Support ............ (206)823-2273 IQIAccessories .............. (415)567-3500 IQV Corporation ........... (708)253-5196 Iris Software Products ... (617)341-1990 Hard Drive Bible 347 Corporate Systems Center (408) 743·8787 Corporate :Systems Center (408) 743·8787 INDUSTRY PHONE NUMBERS MacShack Inc ................. (716)344-9230 Macuser.......................... (415)378-5600 Madge Networks ............ (800)876-2343 Tech Support............ (800)876-2343 MAG InnoVision Inc ...... (800)827-3998 Tech Support ............ (714)751-2008 Magee Enterprises, Inc .. (800)662-4330 Tech Support ............ (404)662-5387 Magic RAM ..................... (213)413-9999 Magic Software Ent.. ...... (714)250-1718 Magic Solutions, Inc ...... (201)529-5533 Magma Sftwre Solutions.. (201)912-0192 Magna............................. ( 408)282-0900 Tech Support............ ( 408)879-7911 Magnetic Data, Inc ......... (800)328-3441 Magnetic RecoveryTechn.(805)257-2261 Magni Systems, Inc ........ (503)626-8400 Magretech Inc ................ (805)685-4551 Magus DataTec1m .......... (416)513-0823 MAl Systems ................... (714)731-0201 Main Boards ................... (800)359-0201 Main Source Electr......... (800)456-6246 Tech Support ............ (813)351-8420 MainLan Inc ................... (214)248-0305 Mainlan, Inc .................... ( 407)331-4400 Mainline Cmptr Repair..... (215)644-0534 Mainstay Software .......... (805)484-9400 Tech Support............ (805)484-9400 Mainstream Software ..... (214)934-8906 Maintech........................ (800)426-8324 Maintenance Etc ............ (713)520-6567 Maint. Troubleshooting .. (302)738-0532 Mallard Software ............ (214)436-0044 Tech Support ............ (214)219-0242 Man & Machine Inc ....... (301)277-3760 Mandax Computer ........(206)867-1973 Manhatttan Electr. Cable... (800)228-6322 Mannesmann Tally.......... (206)251-5609 Mansfield Software Grp.(203)429-8402 Mantis Computer Parts .. (800)252-9989 Manugistics .................... (800)592-0050 Manusoft Corporation ... (818)304-2762 Manzana Microsystems .. (805)968-1387 Manzanita Sftwr Sys ....... (800)447-5700 Tech Support ............ (800)447-5700 Maple Systems ............... (408)456-0355 Mapinfo Corporation ..... (518)274-6000 Marc1yn ........................... ( 408)739-2443 Marconi Circuit Techn ... (516)293-8686 Mark IV Industries ......... (716)689-4972 Mark of the Unicorn ...... (617)576-2760 Market Intelligence ........ (415)961-9000 Marlin P. Jones & Assoc .. ( 407)848-8236 Marshall Industries ........ (800)522-0084 Marstek lnc .................... (714)833-7740 Martin Info Systems ....... (808)733-2003 Martin Marietta Corp ..... (301)897-6000 Masque Publishing ......... (800)765-4223 Mass Memory Systems .. (800)347-5722 Mass Micro Systems ....... (800)522-7970 Tech Support ............ (800)522-7970 Masstor Systems Corp ... (408)955-0160 Master Bond Inc ............ (201)343-8963 Mastertronics ................. (714)833-8710 Tech Support ............ (714)833-8710 Math Soft Inc ................. (800)628-4223 Mathematica................... (813)682-1128 Tech Support............ (813)682-1130 MathSoft, Inc .................. (800)628-4223 Tech Support ............ (617)577-1778 Matrix Digital Prods ...... (818)566-8567 Matrox Electronic Sys ... (800)663-8765 Tech Support ............ (800)663-8765 Matrox Graphic Inc ....... (800)361-1409 Tech Support ............ (514)685-0270 Matter of FAX ................. (800)433-3329 Tech Support ............ (212)431-5426 Maui Research &Techn....(800)875-2320 Max Software Consult...(301)828-5935 Max Systems ................... ( 407)877-3807 Maxa ............................... (818)543-1300 Maxcard .......................... (503)593-6027 MaxConcepts ................. (619)530-9062 Maxell ............................. (800)325-7717 Tech Support ............ (800)533-2836 Maxell Corp/America .... (800)533-2836 Maxi Switch, Inc ............ (602)294-5450 Maxim Technology. ........ (800)755-1 008 Maximus ......................... (800)394-6299 Tech Support ............ (800)894-0142 Maxis Software .............. (800)366-2947 Tech Support ............ (510)253-3755 Maxoptix Corporation... (800)848-3092 Maxspeed ....................... (415)345-5447 Maxtor CO - Miniscribe....(303)651-6000 Tech Support............ (800)356-5333 Maxtor Corporatio ......... (800)262-9867 Tech Support ............ (800)262-9867 Maxtron .......................... (818)350-5706 MAXX Memory Prods ... (800)748-6629 Maya Electronic Prod .... (915)590-8880 Mayesys Corporation .....(301)961-4899 Maynard Electronics ...... (800)821-8782 Maysteel Corporation.... (414)629-5535 MBS ................................. (800)944-3808 Tech Support ............ (301)762-7405 MBS Technologies .......... (800)860-8700 Tech Support............ (800)860-8703 McAfee Associates .......... ( 408)988-3832 McArthur Associates ...... (914)279-8049 McCarty Associates ........ (203)388-6994 MCCI ............................... ( 408)954-8070 McClure Consultants ..... (708)382-6233 McDonnell Douglas ....... (314)232-0232 McGraw Hill ................... (800)262-4729 McGraw-HillTechNet Glp.(212)512-4604 McGraw-Hill Cmptr Publ. .. ( 415)513-6800 McGraw-Hill/Data Comm .(800)822-8158 MCI Commun. Corp ...... (202)872-1600 MCM Electronics ........... (800)543-4330 McNeil &Associates ...... (612)428-4068 MCR Computer Serv ..... (800)849-9595 MCR Marketing Inc ....... (513)861-3046 MCSITechnologies, Inc .(301)495-4444 McTronic Systems .......... (713)462-7687 McWains Chelsea ........... (201)993-5700 Measurex Corporation... ( 408)255-1500 MECA Software .............. (800)820-7458 Tech Support ............ (203)255-7562 MECC (MN) .................... (612)569-1529 Tech Support............ (612)569-1678 MECC (CA) ..................... (800)685-6322 Meckler Corporation..... (203)226-6967 Mectel International. ..... (800)248-0255 Media 4 Less ................... (800)621-6827 Media Cybernetics ......... (800)992-4256 Media Factory................. (800)879-9536 Tech Support ............ (408)456-9182 Media Products .............. ( 408)432-1711 Media Resources ............(714)256-5048 Media Source .................. (800)356-2553 Media Value ..................... (800)845-3472 Media Vision Resource ... (800)845-5870 Tech Support ............. (800)638-2807 MediaLogic, Inc .............. (508)695-2006 MediaShare Corp ............ (619)931-7171 Medical Sys. & Mgt.. ....... (310)914-1600 Mega Drive Systems ....... (800)322-4744 Tech Support ............. (31 0)970-8000 Mega Drive Systems ....... (310)847-0006 Mega PC Technology. ..... (714)850-1044 Megadata Corporation ... (516)589-6800 MegaHaus ....................... (800)426-0560 Tech Support ............ (713)333-1944 Megahertz ....................... (800)527-8677 Tech Support............ (800)527-8677 Megasource .................... (800)473-9728 Megatel Cmptr Corp ...... (416)245-2953 MEl/Micro Center.......... (800)634-3478 Meirick Inc ..................... (800)735-5069 Melard Technologies ...... (914)273-4488 Meltek Inc ...................... ( 408)438-4986 Memorex Cmptr Supp ... (408)957-1000 MemorexTelex Corp ..... (918)627-2333 Memory Express ............ (800)877-8188 Memory Media Prods .... (714)669-1800 Memory Prods & More .(714)753-1200 MemoryTechnology Inc ..(303)786-8080 Memsoft Inc ................... (407)997-6655 Menai. ............................. (415)617-5730 Mendon Optronics Inc ..(716)248-8480 Mentor Electronics ......... (216)951-1884 Mentor Graphics Corp .. (503)685-7000 Mentor Market Research ..( 408)268-6333 Merchant Systems .......... (602)951-9390 Mercury Cmptr Sys ........ (508)458-3100 Mercury Technologies .... (514)747-0254 Mergent InternationaL ... (800)688-3227 Tech Support............ (800)688-3227 Meridian Data ................ (800)767-2537 Tech Support ............ (800)755-8324 Merisel. ........................... (800)542-9955 Merit Software ............... (214)385-2353 Tech Support ............ (214)385-2957 Meritec ........................... (216)354-3148 Merlin Software ............. (206)361-0093 Merrill & Bryan Ent ....... (619)689-8611 Merritt Cmptr Prods ...... (214)339-0753 MESA Distribution ......... (800)388-3339 M'ldptY'Hn f:f"Inhir',,-TI\./r\;;'T ('~(\c::.\OQ::L"" /0 /0 (\ l\.Jr£llnrl T44n':""''': _ _ C,..TC" .... ~.r.--It.l" 1'-6~~_ /O£\f\"'\L" ......... 0.., .... C' ___ ..... _. __ _ T._ _ /"'"'111 r." //.-,.... / ........... Corporate Systems Center (408) 743·8787 INDUSTRY PHONE NUMBERS Mete Software ................. (800)767-6292 Metean Info. Tec:hn ........ (416)881-9955 Metheus Corporation.... (800)638-4387 Methode Electronics ...... (800)323-6858 Metra Info. Syswms ........ (408)730-9188 Metrix Cust. Supp. Sys ... (414)798-8560 Metrix Network Sys ....... (603)888-7000 Metro Data-Vac .............. (914)357-1600 Metro Software .............. (602)292-0313 Metromedia Paging Serv. .. (201)462-4966 Metropolis Softw·are ...... (415)322-2001 MetroTel Corporation .... (516)937-3420 MetroVision Microsys .... (800)875-2099 MeU1.Ull Instrumentation.. ( 415)969-5500 Metz Software ................. (206)641-4525 Tech Support ............ (206)641-4525 Mextel. ............................ (708)595-4146 MFS Inc .......................... (800)456-2159 MGI Group Int'll Inc ....... (310)352-3100 MGV Manufacturing ...... (205)772-1100 MIC Media Corp ............ (510)226-0606 Micom Systems, Inc ....... (805)583-8600 Micro 2000 Inc ............... (818)547-0125 Micro Accessories Inc .... (800)777-6687 Micro Care Corp ............ (800)638-0125 Micro Central ................. (800)836-4276 Micro Chan. Devel.Assoc.. (916)222-2262 Micro Computer Cable .. (313)946-9700 Micro Connectors Inc ... (510)839-8112 Micro Data..................... (800)539-0123 Micro Data Bas(~ Sys ...... (317)463-2581 Micro Design Inc ........... (215)884-1112 Micro Design Int'I,lnc ... (800)241-1853 Miao Display-RangerTech.(612)437-2233 Micro Electronic Techn .. (800)468-0252 Micro Electr. WinBook ... (800)468-0252 Micro Exchang(~ Corp ... (201)284-1200 Micro Fine Int'l Inc ........ (718)358-3870 Micro Focus ................... (415)856-4161 Micro House .................... (800)926-8299 Tech SuppOtt............ (303)443-3389 Micro Industries Corp ... (614)548-7878 Micro Informatica .......... (305)377-1930 Micro League Sports ...... (302)368-9990 Micro Mart Inc ............... (508)888-2225 Micro Media Int'! ........... (714)588-9882 Micro Medic Inc ............ (714)581-3651 Micro Medics .................. (313)759-0231 Micro Palms Cmptr........ (813)530-0128 Micro Power Electr........ (800)642-7612 Micro Professionals ........ (800)800-8300 Micro Security Sys ......... (801)575-6600 Micro Service Express... (214)239-7033 Micro Solutions .............. (815)756-3411 Micro Star....................... (619)731-4949 Micro Supply. ................. ( 408)954-0640 Tech Support. ........... (408)954-0640 MICRO SUPPLy ............. (206)885-5420 Micro Systems ................. (800)548-5182 Micro Technology........... (201)340-0442 Micro X-Press ................. (800)875-9737 Tech Support. ........... (317)328-5784 Micro-Integration........... (301)777-3307 Micro-Integration, Inc .... (301)746-5888 Micro-Term,lnc .............. (314)822-4111 MicroAge Cmptr Ctrs .... (602)929-2416 © CSC 1996 Microbase Info. Sys ........ (310)479-1239 Microbilt Corporation... (404)955-0313 MicroBiz Corporation.... (800)6378268 Tech Support ............ (914)425-3789 MicroClean Inc .............. (408)412-0611 Microcom-Carbon Copy. .. (800)8228224 Tech Support............ (617)551-1414 Microcom-Hardware ..... (800)822-1125 Tech Support ............ (617)551-1313 Microcomputer Access .. (800)521-8270 Tech Support ............ (310)645-9400 Microcmptr Concepts ... (800)772-3914 MicrocmptrTechn. Serv. .. (508)796-9912 Microdynamics Inc ........ (214)343-1170 Microdyne Corp-LAN..... (800)255-3967 Tech Support ............ (800)255-3967 Microdyne Corp-LAN..... (800)255-3967 Tech Support............ (800)255-3967 Microfield Graphics ....... (503)626-9393 MicroGate Corp ............. (512)345-7791 Micrografx, Inc ............... (800)733-3729 Tech Support............ (214)234-2694 Microld ........................... ( 408)395-4096 Microid Research, Inc .... ( 408)727-6991 Miaolink/Miao Fihnware.. (800)767-5465 Microlog Corporation.... (800)333-6564 Micrologic ...................... (201)342-6518 Micrologic Software ...... (510)652-5464 Tech Support ............. (510)652-5464 Micrologic Systems ....... (903)561-0007 Microlytics ...................... (800)828-6293 Tech Support ............ (716)248-9150 MicroMaid Inc ................ (800)369-7079 MicroMaps Software ...... (800)334-4291 Tech Support............ (609)397-1611 Micromation Techn........ ( 408)739-2999 Micromax Distr.............. (800)795-6299 Micron Computer.......... (800)438-3343 Micron Technology. ....... (800)642-7661 Micronet Cmptr Sys ....... (714)739-2244 MicroNetTechnology. .... (714)453-6100 Tech Support ............ (714)453-6060 Micronics Computers .... (51 0)651-2300 Tech Support ............ (510)651-2322 MicroPen Cmptr Corp ... (408)734-4181 Microplex Systems Ltd .. (604)875-1461 Micropolis Corp ............. (818)709-3388 Tech Support ............ (818)709-3325 Micropost Corporation .. (604)682-6258 MicroProcessors Unltd .. (918)267-4961 Tech Support ............ (918)267-3879 Microprose Software ..... (800)876-1151 Tech Support............ (410)771-1151 Microref/Educat'l Sftwr .(708)498-3780 Microrim........................ (800)248-2001 Tech Support ............ (206)649-9551 Micros Systems, Inc ....... (301)210-6000 Microseconds Int'l. ........ (619)756-0765 Microseeds Publ. ........... (813)882-8635 MicroServ Inc ................. (800)736-3599 MicroSlate Inc ................ (514)444-3680 MicroSoft Corporation .. (800)426-9400 Access ........................... (206)635-7050 Auth Train'g Ctr. Prog...... (800)426-9400 Basic PDS ..................... (206)635-7053 CD-ROM Installation .... (206)635-7033 Certified Professionals ....(800)765-7768 Consulting Services ..... (800)922-9446 Delta ............................. (206)635-7019 Developer Network .... (800)759-5474 Download Serv-USA .... (206)935-6735 Excel for Macintosh .... (206)635-7080 Excel rorWmdows/OS/2 .(206)635-7070 Excel SDK .................... (206)635-7048 FastTIpsAdvanced Sys ....(800)936-4400 FastTIps, DesktopApps... (800)936-4100 Fast Tips, Devel. Tools ... (800)936-4300 Fast Tips, Pers Op Sys .. (800)936-4200 FORTRAN .................... (206)635-7015 Fonun on CompuSetve..(800)848-8199 Fox prods, Macintosh .. (206)635-7192 Fox prods,DOS/Win .... (206)635-7191 Hrdwre-Mouse,BPoint.....(206)635-7040 MaaoAssembler-MASM.(206)646-5109 Money .......................... (206)635-7131 MS-DOS 6.0/.2 Upgrades .(206)646-51 04 Multimedia Products ... (206)635-7172 Office for Macintosh ... (206)635-7055 Office forWindows ..... (206)635-7058 Online-WmTech Supp ...(800)443-4672 PowerPoint .................. (206)635-7145 Premier Supp,lSales&Inib.(800)936-3500 Priority Comprehensive.. (900)555-2100 Pr. Comprehensive - CC ..(800)935-5900 Pro Desktop Apps .......... (900)555-2000 Pr. Desktop Apps - CC ....(800)936-5700 Pr. Develop w/DeSktpCC(800)936-5800 Pr. Develop w/DeSktop .. (900)555-2300 Pr. Personal Op SyS-C:C .. (800)936-5700 Pro Personal Op Sys ...... (900)555-2000 Profiler.......................... (206)635-7015 Profit. ............................ (800)723-3333 Project .......................... (206)635-7155 Publisher ...................... (206)635-7140 QuickBasic ................... (206)646-5101 QuickC. ........................ 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(415)535-8950 Microspeed .................... (800)232-7888 Tech Support ............ (800)232-7888 Hard Drive Bible 351 Corporate Systems Center (408) 743·8787 INDUSTRY PHONE NUMBERS Microspot ....................... (800)622-7568 Tech Support ............ (408)257-4000 MicroStep Inc ................ (818)336-8991 MicroSupply (WA) ......... (206)885-5420 MicroSupply (CO) ......... (303)792-5474 Microsystems Devel ...... ( 408)296-4000 MicroTac Software ......... (800)366-4170 Tech Support ............ (619)271-5700 Microtech Conversn Sys ... (800)223-3693 Microtech International .. (800)666-9689 Tech Support ............ (800)626-4276 Microtek Lab .................. (800)654-4160 Tech Support ............ (310)297-5100 Microtest ........................ (800)526-9675 Microtimes ..................... (51 0)934-3700 MicroTouch Systems ..... (800)866-6873 Microtrace Inc ................ (317)842-0772 Microvitec Inc ................ (404)991-2246 Microvoice Corp ............ 014)588-2739 Microware Distributors.(800)777-9511 Tech Support ............ (800)888-4797 Microware Techn. Dist ... (800)382-2405 MicroWay, Inc ................. (508)746-7341 MicroWest Spacesaver... (800)969-9699 MICS Computers Inc ..... (310)325-4520 Midern Computer Inc ... (818)964-8682 MIDI Land Inc ................ 014)595-0708 Midisoft Corporation ..... (800)776-6434 Tech Support ............ (206)881-7176 Midland ComputerMart.(800)407-0700 Tech Support .......... .. 008)967-0746 Midwest ('--111ptr Support .. ( 419)259-2600 Midwest Cmptr Works ... (800)669-5208 Midwest Micro ............... (800)312-8822 Tech Support ............ (800)243-0313 Midwestern Diskette ..... (800)221-6332 Tech Support ............ (515)782-5190 Migraph, Inc ................... (206)838-4677 Mikael Blaisdell&Assoc .. (510)865-4515 Milan Technology........... ( 408)752-2770 Miles Tek ........................ (800)524-7444 Miller Freeman Publ.. .... (415)397-1881 Miltope Corporation ..... (516)420-0200 Mind Path Technologies.(214)233-9296 Mind's Eye ..................... (617)935-2679 Mindflight Technology... (604)434-6463 Mini-Micro Supply Co .... ( 408)456-9500 Minolta Corporaation .... (201 )825-4000 Minta Technologies Co .. (201)329-2020 Minuteman UPS ............. (800)238-7272 MIPS Tedmologies, Inc .. ( 415)960-1980 MIPSI Systems, Inc ......... (800)727-6774 Mirage Computer .......... (800)666-8098 Tech Support ............ (909)598-2602 Miramar Systems ............ (805)966-2432 Tech Support ............ (805)966-2432 Mirror Technologies ....... (800)654-5294 Tech Support ............ (612)633-2105 Mirus .............................. (408)944-9770 MIS Computer Systems.(408)730-9188 Misco .............................. (908)876-4726 MissionSix Devel Corp .. ( 408)722-9211 Mita Copystar America .. (201)806-8444 Mitel Corporation .......... (613)592-2122 Mitsuba Corporation .... .014)392-2000 Mitsubishi Electronics ... (800)843-2515 352 Hard Drive Bible Tech Support ............ (800)344-6352 Mitsubishi Electr Amer ..014)220-2500 Mitsubishi Int'l Corp ...... (914)997-4960 Mitsubishi Rayon Co ...... (213)627-7120 Mitsmni Electr COtp-NY.....(516)752-7730 Tech Support ............ ( 408)970-9699 MitsLUni Electr Cotp-TX ....(214)550-7300 Mix Software .................. (800)333-0330 Tech Support ............ (214)783-6001 MM Newman Corp ........ (617)631-7100 MMB Devel Corp ........... (310)318-1322 MMCAd Systems ........... (408)263-0781 MMF Industries .............. (800)445-8293 Mobile Cmptr Recovery .. (800)688-6262 Mod-Tap ......................... (508)772-5630 Modem Office Techn ..... (216)696-7000 Modgraph, Inc ................ (617)229-4800 Modumend .................... (800)350-5558 Monitech ........................ (800)332-9349 Moniterm Corporation .. (800)343-4969 Monitor Maint. Corp ...... (617)961-2600 Monogram Media .......... (414)887-7744 Monotype Typography .. (800)666-6897 Tech Support ............ (800)666-6897 Monster Design ............. (415)871-6000 Tech Support ............ (415)871-6000 Montech ......................... (508)663-5015 Monterey Cmptr Consult..(408)646-1147 Monterey Electronics .... (408)437-5496 Moon Valley Software .... (800)473-5509 Tech Support ............ (800)473-5509 Moore Bus. Fonns & Sys ..008)480-3000 ........ ·· ..............................008)615-6000 Morelli Associates .......... (508)543-4105 Morgan Davis Group ..... (619)670-0563 Morris Video ................... (31 0)533-4800 Tech Support ............ (310)533-4800 Morrow Cmptr Corp ..... (800)859-6849 Tech Support ............ (212)360-0580 Morse Technology, Inc ... (818)854-8688 Mortice Kern Systems ... (519)884-2251 Tech Support ............ (519)884-2270 Morton Management. .... (800)548-5744 Moses Computers .......... ( 408)358-1550 MOST Inc ..................... .. 014)898-9400 MotherboardWarehouse .. (800)486-9975 Tech Support ............ (602)829-7751 Motion Works Inc .......... (604)685-9975 Motor Management.. ..... (800)548-5744 Motorola Codex ............. (508)261-4307 Motorola Inc. (lL) ........ ... 008)576-5304 Tech Support ............ (800)311-6456 Motorola Inc. (TX) ......... (512)891-2000 Motorola Mobile Data.... (800)247-2346 MOlmtainGate ............... (800)556-0222 Mountain Ntw1k Solution.(800)458-0300 Tech Support ............ ( 408)438-7897 Mouse Systems Corp ..... (510)656-1117 Tech Support ............ (510)656-1117 Mouser Electronics ........ (800)346-6873 Movonics ........................ ( 415)960-1250 MP Systems .................... (214)385-2221 MPS Multimedia............. (800)533-4677 Tech Support ............(602)829-7751 Mr. Software, Inc ............ (212)947-6272 MSI Data Corporation .. .014)549-6000 MST Distribution ........... (216)248-2533 M-Systems ...................... (408)654-5820 Mueller ........................... (216)771-5225 MuellerTechn Research.008)726-0709 Multi Connection Tec1m... (510)670-0633 Multi-Ad Services ........... (800)447-1950 Multi-Dimension Resrch .. (818)337-6860 Multi-Industry Tech ........ (31 0)921-6669 Multi-Link Inc ................. (800)535-4651 Multi-Net Comm ............ (503)883-8099 Multi-Tech Systems, Inc. (800)328-9717 MultiLing International .. (801)377-7077 Multimedia Direct.......... (800)386-3342 Multimedia Warehouse .. (800)683-2868 Muliple Zones ................ (800)258-2088 MultiTech Systems ......... (800)328-9717 MultiWriter Software ..... (201)833-1333 Murata Business Sys ....... (214)403-3300 Mustang Software, Inc ... (800)999-9619 Tech Support ............ (805)873-2550 Mustek Inc ..................... (800)468-7835 Tech Support ........... .014)250-4880 Mux Lab ......................... (800)361-1965 Mylex Corporation ........ (800)776-9539 Tech Support ............ (510)796-6100 Myoda Inc ..................... .008)369-5199 Myried Inc ...................... (510)659-8782 MySoftware Company... (303)522-3000 Tech Support ............ (303)522-3000 Nada Concepts .............. (612)623-0711 Nanao USA Corporation .. (213)325-5202 Nantucket Corporation.(310)390-7923 Nashua Corporation ...... (800)258-1370 NatlAssoc ofServ Mgr .. 008)310-9930 National Micronetics ..... (914)338-0333 National Advancement .. (800)832-4787 Natl Bureau ofStandards... (301)975-6776 Natl Business Assoc ....... (214)991-5381 Natl Communications ... (201)733-9200 Natl Computer Distrib ... (305)967-2397 National Computer Sys .(612)829-3000 Natl Customer Eng ........ (619)452-7974 National Data Corp ........ ( 404)728-2000 National Datacomputer.(508)663-7677 National Design Inc ....... (512)329-5055 National Instruments ..... (800)433-3488 Natl Inventory Exchange .(800)633-2869 Natl Peripheral Service .. (800)628-9025 Natl Semiconductor....... (408)721-5000 Tech Support ............ (404)564-5699 Natl Service Network. ... (206)845-1288 Natl Soft.Testing Labs .... (215)941-9600 Natl Standards Institute .(212)642-4900 Natl Technical Info Serv.003)487-4650 National TeleVAR............ (800)468-1732 Nationwide Cmptr Dist.(800)777-1054 Tech Support ............ (201)659-2977 Natl SftwrTesting Lab .... (215)941-9600 Natter Manufacturing .... (80 1)561-9261 Navacor InCorp ............. ( 408)441-6500 NavPress Software ......... (719)598-1212 NBI,Inc ........................... (303)444-5710 Tech Support ............ (800)225-5824 NCI ................................. (303)650-5522 NCLAmerica .................. ( 408)734-1006 NCR Corporation ........... (316)636-8000 © CSC 1996 Corporate Systems Center (408) 743·8787 INDUSTRY PHONE NUMBERS NCR Corp-Ed Services ... (800)845-2273 NCR Direct Connect.. ...(800)627-8076 Tech Support ............ (800)531-2222 NCR Microelectronics ... (800)334-5454 NCR Wrldwde Serv. Parts...(800)367-1842 NDC Commmllcations .. (408)428-9108 Tech Support ............ (800)323-7325 Neamco .......................... (617)269-7600 NEC Technologies Inc ... (800)632-4636 Tech Support ............ (800)388-8888 Needham's Electronics .. (916)924-8037 NEI.. ................................ (714)753-8588 Nesco Battery Systems .. (800)423-2664 Net Computers Int'1.. .... (214)386-9310 Tech Support ............ (214)386-9337 Net Soft ......... "................ (818)572-0607 NET-Source Inc .............. (408)246-6679 Netalliance ..................... (206)637-3305 NetFrame Systems .........(800)737-8377 Netherlands Ch. IOf Comm .(404)523-4400 Netline ............ "............... (703)760-0660 NETS Electronics Inc ..... (800)633-7999 Network. ........................ (508)568-0933 Network Comm. Corp ... (800)451-1984 Network Equip Tech ...... (415)366-4400 Network Exprt:ss ........... (800)33-9899 Tech Support ............ (813)359-2876 Network General.. ......... (708)574-3399 Network Interfu.ce Corp..(913)894-2277 Network Security Sys .... (800)755-7078 Tech Support ............ (800)755-7078 Network Systems Corp .(612)424-4888 Network Technologies .. (800)742-8324 Networth ........ ".............. (800)544-5255 Neuralytic Systems ......... (415)321-3777 Nevada Computer.......... (800)654-7762 New England SlOftware .. (203)625-0062 Nevv Horizn Onptr 1m Ctr.(714)556-1220 New Media Corp ........... (714)453-0100 Tech Support.. .......... (714)753-0100 New Media Grapllics ..... (508)663-0666 New MMI. ...................... (800)221-4283 New Quest Technology. (80 1)975-9992 New Vision Technology.(613)727-8184 Tech Suppolt ............ (613)727-0884 New World Tedmology.(800)443-8885 Newer Technology......... (316)685-4904 NewGen Systems Corp .(714)641-8600 Tech Support ............ (714)641-8600 NewMedia Magazine ..... (415)573-5170 Neworg Inc .................... (804)358-5626 NewQuestTechnology.. (613)727-8184 Nexgen Microsystems ... (408)435-0202 Next Computer Corp .... (415)366-0900 Next Generation Sftwr .. (404)365-8258 Nial Systems ................... (613)234-4188 Nicllimen America Inc ... (312)938-8887 Nikon Electr. Imaging ....(516)547-4350 Nilkon Precision ............. (800)446-4566 Nimax Inc ....................... (619)566-4800 Ninga Software Corp ..... (403)265-6611 Nisca Inc ........................ (214)242-9696 Nissei Sangyo America .. (617)893-5700 Nissho Electronics -USA ... (714)261-8811 Nisus ............................... (800)922-2993 Tech SupporL .......... (619)481-1477 © CSC 1996 Nitek Inc ..................... "... (602)285-5662 NMB Technologies ......... (818)341-3355 No Hands Software ........ (800)598-3921 Tech Support ............. ( 415)321-2925 No-Brainer Software ...... (800)748-4499 Noesis .......................... ,.. (213)399-8208 Noetic Technologies ... ".. (800)780-6343 Noice Cancellat'n Techn ..( 410)636-8700 Tech Support ............ (410)636-8700 Nolo Press ...................... (800)992-6656 Tech Support ............ (800)992-6656 Nomai. ............................ (800)556-6624 NOMDA/NlA .................. (816)941-3100 NoRad Corporation ....... (800)262-3260 Norcom .......................... (907)780-6464 Nordisk Systems ............ (805)485-4778 Norick Data Systems ..... (405)947-7560 Nortek Computers-ON .. (705)474-2058 Nortek Computers-FL ... (305)351-4500 North American hlfoNet, .(707)765-1999 North Hills Electronics .. (516)671-5700 North-East Microcmptr .. ( 416)513-6800 Northeast Techn Serv .. ".(800)647-9725 Northeastern Sonics ....... (800)243-2452 Northern Technologies ... (800)727-9119 Northern Telecom Ltd ... (416)897-9000 Northgate Cmptr Sys ..... (800)548-1993 Tech Support ............ (800)446-5037 Northstar Matrix-Serv.... (800)969-0009 Norton-Lambert ............. (805)964-6767 Tech Support ............ (805)964-6767 Noteable Computers ..... (800)274-4124 NoteStar Computers ...... (908)651-8686 Notework Corporation .(617)734-4317 Nova Techn Services ...... (800)523-2773 Novacor Inc ................... (800)486-6682 NovaStor Corporation ... (818)707-9900 Novell Desktop Sys ........ (800)768-9771 Novell Inc. (UT) .............(800)638-9273 Tech Support ............ (800)453-1267 Novell Inc. (CA) ............ ,,(800)638-9273 Tech Support ............ (800)453-1267 Now Software ................ (503)274-2800 Tech Support ............ (503)274-2800 Noyes Fiber Systems ..... (603)528-7780 NPA Systems .................. (800)873-6724 NPA West ....................... (800)999-4672 NRD Inc ......................... (716)773-7634 NRG Data Corporation.. (408)727-9700 NRI .................................(202)244-1600 NSM Information Sys ..... (516)261-7700 NSSI/Deltek ................... (800)755-7078 NSTS ............................... ( 404)923-1383 NTE Electronics Inc ....... (800)631-1250 Ntergaid, Inc .................. (203)368-0632 NTR Computer .............. (408)727-4500 Nu Data .......................... (908)842-5757 NUIQ Software, Inc ....... (914)833-3479 Number 9 Cmptr Corp .(800)438-6463 Tech Support ............ (617)674-0009 Numonics Corporation .(215)362-2766 NUS ................................ (800)247-8818 NUS Training Corp ......... (800)848-1717 NView Corporation .......(800)736-8439 NYCE ............................. (516)997-7170 Nynex Corporation ....... (914)741-4700 O'Neill Comm ................ (800)624-5296 Tech Support ............ (215)957-5408 O.K. Industries ............... (914)969-6800 Oakland Group .............. (617)491-7311 OAZ Communications .. (408)745-1750 OBI Distributors, Inc ...... (714)259-1925 Objective Software ........ ( 415)324-3333 Occarn Research ........... (617)923-3545 Tech Support ............ (617)923-3903 Ocean Information Sys .. (800)325-2496 Ocean Interlace Co ....... (714)595-1212 Ocean Isle Software ...... ( 407)770-4777 Tech Support ............ ( 407)770-4777 OCEAN Microsystems ... ( 408)374-8300 OCLI (Opt Coat'g Lab) .. (707)545-6440 Ocron, Inc ...................... ( 408)980-8900 Octocom Systems Inc .... (508)441-2181 Octophase Techn Corp .. ( 408)954-1240 OCTuS Inc ...................... (619)452-9400 Odestus Corporation ..... (708)498-5615 Tech Support ............ (708)798-8852 Odetics Inc ..................... (714)774-6900 Odyssey Development..(303)394-0091 OEl\1 Parts Repair Depot. .(800)422-2115 Office Automation Sys ... (619)452-9400 Office Publications, Inc .. (203)327-9670 om ............................... (508)695-6606 Oki Semiconductor ....... (800)832-6654 Okidata Corporation ...... (800)654-3282 Tech Support ............ (609)273-0300 Okna............................... (20 1)909-8600 Olduvai ........................... (800)822-0772 Tech Support ............ (305)670-1112 Olicom USA ................... (800)654-2661 Tech Support ............ (800)654-2661 Olivetti............................ ( 408)996-3867 Olivetti Office USA ........ (201)526-8200 Olivetti/lSC. .................... (509)927-5622 Olympus ......................... (800)347-4027 Omega Techn!faiwan .... (305)597-5564 Omni CEO ...................... (508)937-5004 Omni Labs ...................... (800)706-3342 Tech Support ............ (415)788-1345 Omni-Data Comms ........ (800)922-2329 Omnicomp Grapllics ..... (713)464-2990 Omniprint Inc ................ (800)878-6800 Omnitech Gencorp ....... (305)599-9898 OmniTel Inc ................... (51 0)490-2202 Omnium Corporation ... (715)268-8500 Omron Electrorlics, Inc .. (708)843-7900 Omron OfficeAuto Prod..(408)727-1444 On Board Cmptr Serv.... (203)881-0555 ON Technology.............. (800)767-6683 Tech Support ............ (800)767-6683 On Time Mac Service .... ( 415)367-6263 On-Line Data .................. (519)579-3930 On-Line Power Co ......... (213)721-5017 On-Line Software Int'I ... (201)592-0009 On-Line/AAA Power....... (213)721-5017 OnDisk Info Systems ..... (800)654-3146 Oneac Corporation........ (708)816-6000 Online Press Inc ............ (206)641-3434 Online, USA .................... (303)932-1900 Ontrack Computer Sys .. (800)752-1333 Tech Support ............ (612)937-2121 Opcode Systems ............ ( 415)856-3333 Hard Drive Bible 353 Corporate Systems Center (408) 743·8787 INDUSTRY PHONE NUMBERS Tech Support ............ (415)369-1676 Open Systems ................ (800)328-2276 Tech Support ............ (800)582-5000 Open Text Corporation .(519)571-7711 Opt-Tech Data Process'g .. (702)588-3737 OPri, Inc ......................... ( 408)980-8178 Optibase, Inc .................. (818)719-6566 Optical Access Int'l. ....... (800)433-5133 Optical Cable Corp ........ (703)265-0690 Optical Data Systems .... (214)234-6400 Optical Devices, Inc ...... (805)987-8801 Optical Storage Corp ..... (310)791-2028 Optical Stor.TradeAssoc .. (805)569-2541 OptimaTechn Corp ....... (714)476-0515 Optiquest, Inc ................ (310)948-1185 Opus Computer Prods .. (216)248-9264 OR Cmptr Keyboards .... (604)879-9815 ORA Electronics ............. (818)772-9977 Tech Support ............ (818)772-9977 Oracle Corporation ....... (415)506-2200 Orange Micro, Inc .......... (714)779-2772 Orbit Industries, Inc ....... (604)582-6301 Orca Technology Corp .. ( 408)441-1111 Orchid Technology ........ (800)767-2443 Tech Support ............ (510)683-0323 Oregon Software ............ (503)624-6883 Orevox USA Corp .......... (818)333-6803 Orientec Corp/America.(818)442-1818 Origin Systems, Inc ........ (512)328-5490 Tech Support ............ (512)328-0282 OS Computer City ......... (800)938-6722 OS/2 2.0 Applications ... (800)426-3333 Osborne/McGraw Hill... (800)227-0900 Oscan Electr TER A Winchester disk drive with 5-1/4 or 3 1/2 inch diameter disks. MNEUMONIC MO A shortened abbreviation for a series of codes. See MAGNETO-OPTICAL. MODIFIED FREQUENCY MODULA TlON A method of recording digital data, using a particular CODE to get the flux reversal times from the data pattern. MFM recording is self-clocking because the CODE guarantees tinling inforlll1ation for the playback process. The controller is thus able to synchronize directly from the data. This method has a maximun} of bit of data w'ith each flux reversal. See NRZ and RLL. © csc 1996 Hard Drive Bible 403 Corporate Systems Center (408) 743·8787 MOTHERBOARD The main circuit board in a computer on which the CPU, main memory, system BIOS and any other built-in electronics reside. MULTIPROCESSOR A computer containing two or more processors. MULTITASKING The ability of a computer system to execute more than one program or program task sinlultaneously. Windows 95, OS/2 and UNIX are examples of multitasking programs. MULTIUSER The ability of a computer system to execute programs for more than one user at a time. NETWARE A network operating system developed by Novell Corporation. NEXUS The link between initiator, target and logical unit used to identify and I/O process. An 1_T _L (initiator, target, logical unit) nexus is the most basic type of SCSI link. To send multiple I/O processes to the same target and logical unit, an 1_T_L_ Q (initiator, target, logical unit, queue) nexus is used. NOISE Unwanted and usually interfering elctrical signals that interfere with information signals (similar to radio static or TV interference). Sources of noise in computers can be power supplies, ground loops, radio interference, cable routing, etc. NRl (NON-RETURN TO lERO) 1) User digital data bits. 2) A method of magnetic recording of digital data in which a flux reversal denotes a one bit, and no flux reversal a zero bit, NRZ recording requires an accompanying or synchronization clock to define each cell time unlike MFM or RLL recording. ODD PARITY See PARITY CHECKING. OFF LINE Processing or peripheral operations performed while not connected to the system CPU via the system bus. ONE-OFF ONLINE 404 Hard Drive Bible A master CD-R usually intended for duplication purposes. Existing on a BBS. © CSC 199j Corporat. Systems Cent.r (408) 743·8787 OPEN COLLE'CTOR A type of output structure found in certain bipolar logic families. The device has NPN transistor with grounded emitter that enabh~s it to output to a low voltage level only. When the device is inactive, an external resistor holds the device output at a high voltage level. OPERA TlNG SYSTEM An operating system is a program which acts as an interface between the user of a computer and the computer hardware. The purpose of the operating system is to provide an environment in which a user may run programs. The goal of the operating system is to enable the user to conveniently use the computer's resources such as the CPU, memory, storage devices and printers. OR A binary operation that compares two bits and yields a 1 if at least one of the bits being compared is set to 1. OS/2 A 11l1ultitasking operating system for the PC developed by IBM Corporation. OUTPUT Processing data being transferred out of the computer system to peripherals (i.e., disk, printer, etc.). This includes responses to user commands or queries. OVERHEAD Time lost during an operation due to error checking or other tasks that hinde~r the completion of the operation. PARALLEL Sending bits in groups. See SERIAL. PARITY A computer data checking method using an extra bit in which the total number of binary 1 's (or O's) in a byte is always odd or always even; thus, in a odd parity scheme, every byte has eight bits of data and one parity bit. If using odd parity and the number of 1 bits comprising the byte of data is not odd, the 9th or parity bit is set to 1 to create the odd parity. In this way, a byte of data can be checked for accurate transmission by simply counting the bits for an odd parity indication. If the count is ever even, an error is indicated. PARITY CHEC/flING See PARITY. PARKING Parking the disk drive heads means the recording heads are flloved so that they are not over the platter's data area. Many drives have an auto-park feature where the heads are automatically parked when the power to the drive is shut off. Other drives require the user to run some: kind of parking software to park the heads. @ CSC 1996 Hard Drive Bible 405 Corporal. SYII.ml C.nl.r (408) 743·8787 PARTITIONING Method for dividing an area on disk drive for use by more than one disk operating system or for dividing large disk drives into areas which the File Allocation Table (FAT) can deal with when in use. The current IBM DOS maximum partition size is 2000MB. PASSIVE TERMINA TlON The most common way of reduceing noise on a cable. Network cables and SCSI cables use resistive passive termination. PASSIVE TERMINATOR A terminator that provides a fixed-value impedance match between the end of the SCSI bus and the cable. Passive terminators are comprised only of resistors and are susceptible to variations in the power supplied by the host adapter. See ACTIVE TERMINATOR and FORCED-PERFECT TERMINATOR. PATH The DOS term "path" has three definitions and each involves directories. A PATH may be defined as: 1) the names of the chain of directories leading to a file; 2) the complete file or directory name; 3) a DOS command. P-CABLE A 68-wire cable used for 16-bit SCSI-3 buses. P-cables can be used with Q-cables for 32-bit SCSI-3 buses. PCI See PERIPHERAL COMPONENT INTERCONNECT. PERIPHERAL COMPONENT INTERCONNECT A 32-bit local bus developed by Intel that allows peripherals to communicate directly with the CPU. PERIPHERAL EQUIPMENT Auxiliary memory, displays, printers, disk drives and other equipment usually attached to a computer systems' CPU by controllers and cables (they are often packaged together in a desktop computer). PIO See PROGRAMMED INPUT/OUTPUT. PIPELINE A channel used to transfer commands, data or signals. PLATED THIN FILM DISKS Magnetic disk memory media having its surface plated with a thin coating of metallic alloy instead of being coated with oxide. PLATTER The round magnetic disk surfaces used for read/write operations in a hard disk system. 406 Hard Drlv. Blbl. © CSC 1996 Corporate Systems Center (408) 743·8787 PLUG-AND-PLA Y An Intel/Microsoft standard for configuring add-on cards and other devices so that user intervention is minimized. No Inore switches, jumpc:~rs and wheels to fiddle with. PLUG-IN CARD See ADD-ON. POLLING A technique that discerns which of several devices on a connection is trying to get the processor's attention. POSTSCRIPT ics to be bc:~ A printer language used to describe the text and graphprinted. PRECOMPENSA TlON Applied to write data by the controller in order to partially alleviate bit shift which causes adjacent 1 's written on magnetic data physically to move apart. When adjacent 1 's are sensed by the controller, preconlpensation is used to write them closer together on the disk, thus fighting the repelling effect caused by the recording. Precompensation is only required on some oxide media drives. PREVENTATIVE MAINTENANCE A method of doing a scheduled routine observation or exchanging a part, prior to a breakdown of a piece of equipment. PRINTED CIRfCUIT BOARD A circuit board IC and other components, like the one attached to a drive. Also called PCB. PROCESSING (DATA PROCESSING) The process of computer handling, manipulating and modifying data such as arithm.etic calculation, file lookup and updating, or word processing. PROGRAM A sequence of instructions stored in memory and execut- ed by a processor ot' microprocessor. See also APPLICATION PROGRAMS. PROGRAMMED INPUT/OUTPUT A method of transferring data from a device to the host computer's memory that requires the CPU to perform the transfer. PIO is slower than DMA. PROTOCOL A set of conventions governing the format of messages to be exchanged within a com:munications system. ,-TO-A TRANSITION CABLE An adapter used to connect 8-bit SCSI-l devices using A-cables to a 16- or 32-bit SCSI-3 device using P-cables. @ CSC 1996 Hard Drive Bible 407 Corporate Systems Center (408) 743-8787 Q-CABLE A 68-wire cable used in conjunction with a P-cable for 32bit SCSI-3 buses. QUARTER-INCH CARTRIDGE (QIC) A tape format used for backing up data. QIC tape is 1/4 inch. QUEUING Grouping a series of commands in order to send them as a single command, thereby reducing data transfer overhead. RADIAL A way of connecting multiple drives to one controller. In radial operation, all output signals are active even if the drive is not selected. See DAISY CHAIN. RAID See REDUNDANT ARRAY OF INEXPENSIVE DRIVES. RAM See RANDOM ACCESS MEMORY RAM DISK A system where part of the computer's random access memory is used to simulate a disk drive. The RAM disk and its contents will disappear if power is lost or the system is restarted. RAM is far faster (microseconds ACCESS TIME) than disks (milliseconds), so APPLICATION PROGRAMS which access the disk run faster. RANDOM ACCESS MEMORY Memory where any locatiom can be read from or written to in a random order. Random access memory usually refers to volatile memory where the contents are lost when power is removed. The user addressable memory of a computer is random access memory. READ To access a storage location and obtain previously recorded data. READ-INTENSIVE A process that requires a lot of reading of data from a device such as a hard. disk. READ-ONLY Something that can only be read from, not written to. READ ONLY MEMORY A chip that can be programmed once with bits of information. This chip retains this information even if the power is turned off. When this information is programmed into the ROM, it is called burning the ROM. RECALIBRATE 408 Hard Drive Bible Return to Track Zero. A common disk drive function in © CSC 1996 Corporate Systems Center (408) 743·8787 which the heads are returned to track 0 (outermost track). RECORD A single unit made up of logically related fields. REDUCED WRITE CURRENT A signal input (to some older drives) which decreases the amplitude of the write current at the actual drive head. Normally this signal is specified to be used during inner track write operations 1to lessen the effect of adjacent "bit" crowding. Most drives today provide this internally and do not require controller intervention. REDUCED WRITECURRENT To tninimize the effects of peak shift, on some drives, the lnagnitude of the: write current is reduced on some of the innermost ltracks. When installing a drive in a system, the number requested is the first track number to begin the area of reduced write current, that track and all subsequent tracks will be written with reduced write current. REDUNDANT ARRA Y OF INEXPENSIVE DRIVES A collection of storage devices configured to provide higher data transfer rates and/or data recovery capability. Also called RAID. REGULAR SCSI 8-bit SCSI. RESOLUTION With regards to magnetic recording, the band width (or frequency response) of the recording heads. RF Radio Frequency. RIBBON CABLE A group of wires arranged in rows that comprise a single flat cable resembling a ribbon. RLL See RUN LENGTH LIMITED CODE. ROM See READ ONlY MEMORY. ROTATIONAL SPEED The speed at which the media spins. On 5 1/4" or 3 1/2" Winchester drives it is usually 3600 rpm. ROUND-ROBIN A method of guaranteeing that a number of devices will have an opportunity to be serviced. The round-robin method simply requires that every device is serviced in turn. After the last device is serviced, the process begins again with the first one. © csc 1996 Hard Drive Bible 409 Corporate Systems Center (408) 743·8787 RUN LENGTH LIMITED CODE 1) A method of recording digital data, whereby the combinations of flux reversals are coded/decoded to allow greater than one (1) bit of information per flux reversal. This compression of information increases data capacity by approximately 50 percent. 2) A scheme of encoding designed to operate with the ST412 interface at a dial transfer rate of 7.5 megabit/sec. The technical name of this specific RLL CODE used is "two, seven". SASI SC Shugart Associates System Interface. The predecessor to SCSI. See SCAM SELCTOR CHANNEL. See SCO UNIX SCSI CONFIGUREDAUTO-MAGICALLY. A version, or flavor, of UNIX developed by Santa Cruz Operations. SCSI Small Computer Systems Interface. An intelligent bus for transmitting data and commands between a variety of devices. The current "high end" CPU-to-drive interface. See SCSI-II, SCSI III, FAST SCSI, WIDE SCSI, FAST WIDE SCSI, FAST-20 and FAST-40 for various types of SCSIs available. SCSI-II The second generation of SCSI; includes many improvements to SCSI-I, including FAST SCSI, WIDE SCSI, and mandatory parity checking. SCSI-III Commonly used to refered to "Wide SCSI", although this is not the correct definition. SCSI-III is the third generation of SCSI; introduces FAST-20 and FAST-40 as improvements to the parallel bus. The standard also includes a number of specifications for high-speed serial bus architecture such as SSA, FIBRE CHANNEL, and IEEE 1394. SCSI BIOS A chip on the host adapter that contains programs for communicating with the adapter and the bus. SCSI CONFIGURED AUTO-MAGICALLY A pending standard that will give SCSI devices the ability to automatically select their SCSI IDs. SCSI 10 A number used on SCSI devices to uniquely identify them among other devices on the bus. Also referred to as a device ID. 410 Hard Drive Bible © CSC 1996 Corporate Systems Center (408) 743·8787 SECTOR A sector is a section of a tfack whose size is determined by formatting. When used as an address component, sector and location refer to the sequence number of the sector around the track. Typically, one sector stores one user record of data. Drives typically are fornlattled from 17 to 26 sectors per track. Determining how many sectors per track to use depends on the system type, the controller capabilities and the drive encoding method and interface. SECTOR-SLIP Sector-slip allows any sector with a defect to be mapped and bypass1ed. The next contguous sector is given that sector address. SEEK The radial nlovement of the heads to a specified track address. SEEK COMPLETE An ST506 interface signal fronl drive to controller which indicates that read/write heads have settled on the desired track and completed the seek. SELECTOR CHANNEL An intelligent bus used on the IBM 360 mainframe. SEQUENTIAL ACCESS Writing or reading data in a sequential order, such as reading data blocks stored one after the other on magnetic tape (the opposite of random access). SERIAL Sending bits individually, one after the other. See also PAR- ALLEL. SERIAL STORAGE ARCHITECTURE A high-speed serial communication bus developed by IBM for sending commands, data and status signals between devices. SERVO TRACK A prerecorded reference track on the dedicated servo surface of a closed-loop disk drive. All data track pOSitions are compared to their corresponding servo track to determine "off-track/ontrack" postition. Information writt(~n on the servo surface that the electronics of the drive uses to position the heads over the correct data track. This information is 'IVritten on the drive by the servo track writer. SETUP Program used by AT type computers to store configuration in CMOS. This program is sometimes found in the system BIOS and can be accessed from the keyboard. On other systems, the program is on diskette. © csc 1996 Hard Drive Bible 411 Corporate Systems Center (408) 743·8787 SHIELDED Containing a metal cover to keep out unwanted interference from the environlnent. A shielded connector has a metal cover. A shielded cable has a foil wrapping or braided metal sleeve under the plastic covering. SHROUDED HEADER CONNECTOR A device connector with a plastic guard around its perimeter. The shroud ensures that all the pins on a cable are plugged into the device. Shrouded connectors also have a notch on one side so that the cable can only be inserted in one direction. SILICON Semiconductor substrate material generally used to manufacture microprocessors and other integrated circuit chips. SINGLE-ENDED A SCSI bus configuration in which each signal is carried by a signal wire. Single-ended buses are more susceptible to noice than differential buses. SINGLE-TASKING The ability to perform only one process at a time. DOS is a single-tasking operating system. SKEWING Some low-level formatting routines may ask for a Head and/or Cylinder Skew value. The value will represent the number of sectors being skewed to compensate for head switching time of the drive and/or track-to-track seek time allowing for continuous read/write operation without losing disk revolutions. SLAVE DRIVE The secondary drive installed in a IDE system. For exam- ple, drive D:. SMD (STORAGE MODULE DEVICE) An 8" mainframe and minicomputer disk drive interface standard. SMD (SURFACE MOUNTED DEVICE) A CHIP in a smaller integrated surface package, without connection leads. SNAIL-MAIL Regular old, lick the stamp, seal the envelope, and then sit and wait for several days mail. See E-MAIL. SOFT ERROR A bit error during playback which can be corrected by repeated attempts to read. 412 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743-8787 SOFT SECTOR MODE A convention, defined by software, of setting a variable number of sectors per track in direct relationship to the drive's FCI rating in regards to the area of media that passes beneath the head. This scheme takes advantage of the fact that, in actual surface area, the outermost tracks are longer than the innermost. SOFTWARE APPLICATION PROGRAMS The Disc Operating System and other programs (as opposed to HARDWARE). The instructions or programs, usually stored on floppy or hard disks, which are used to direct the operations of a computer, or other hardware. SOFTWARE PATCH Software modification which allows or adds function not otherwise available using the standard software program. SOLID-STATE SOUND CAR£~ SPINDLE Electronics not utilizing vacuum tubes. An add-on card used to play and/or record audio. The rotating hub structure to which the disks are attached. SPINDLE MO:rOR The spindle motor is the electro-mechanical part of the disk drilve that rotates the platters. SSA See SERIAL STORAGE ARCHITECTURE. 5T-506/ST-4112 INTERFACE An early industry standard interface between a hard disk and hard disk controller. In the ST-506/St-412 interface, the "intelligence" is on the controller rather than on the drive. See ][NTERFACE STANDARD, ESDI, and SCSI. STAND-ALONE Able to operate without support. STEP An increment or decrement of the head positioning arm to luove the heads in or out, respectively, one track from their current pOSition. In buffered mode (open loop drives), the head motion is postponed until the last of a string of step pulses has been received. STEPPER MOTOR The stepper motor is the electro-mechanical part of the disk drive that positions the heads by step pulse on the tracks of the disk to read and write data. ,STEP PULSE The trigger pulse sent from the controller to the stepper motor on the step interface Signal line to initiate a step operation. © CSC 1996 Hard Drive Bible 413 Corpora'. S,I'.IIII C.n ••r (408) 743·8787 STEP TIME The time required by the drive to step the heads from the current cylinder position to a target cylinder. STlCTlON A slang term used in the drive industry to describe the con- dition when Winchester heads become "stuck" to a disk. This occurs when the disk lubricant hardens under the head. STORAGE CAPACITY Amount of data that can be stored in a memory, usually specified in kilobytes (KB) for main memory and floppy disk drives and megabytes (MB) for hard disk and tape drives. STORAGE DENSITY Usually refers to recording density (BPI, TPI, or their product, AREAL DENSITY). STORAGE LOCA TlON A memory location, identified by an ADDRESS, where information is to be read or written. STORAGE MODULE DRIVE Storage module drive interface. An interface, used in larger disk drives, i.e., 8" & 14" drives. SUSTAINED SPEED The rate at which data can be transferred continuously. See BURST SPEED. SYNC Shortened form of synchronized. Events that happen at the same time. SYNCHRONOUS DATA Data sent, usually in serial mode, with a clock pulse. SYNCHRONOUS TRANSFER A method of sending data that allows many bytes of data to be sent before acknowledgment is received from the target. Only data can be sent in synchronous mode. Commands, messages and status must be transmitted in asynchronous mode. SYNCHRONOUS TRANSFER NEGOTIA TlON The process of determining if a target is able to send/receive data using synchronous transfers. TAPE DRIVE A sequential access memory device whose magnetic media is tape in a cassette, reel or continuous loop. TARGET A device that responds to commands from a device (initia- tor). 414 Hard Drlv. Blbl. ~ CSC 1996 Corporate Systems Center (408) 743·8787 TERMINAL A screen and keyboard combination device used to interact with a computer. Terminals are usually used to access a mainframe computer. TERMINATE AIND STAY RESIDENT A program that resides dormant in the computer's memory until triggered by another program or by a device. Also called TSR. TERMINATION A technique used to reduce echoing, ringing, and noise on a transm.ission line. TERMINATOR 1) An electrical circuit attached to each end of a SCSI bus to minilmize signal reflections and extraneous noise. SCSI defines passive, active and forced-perfect termination schemes. 2) A movie starring Arnold. TERMPWR Terminator power. THIN FILM HEADS A read/write head whose read/write element is deposited using integrated circuit techniques rather than being manually fabricated by grinding ferrite and hand winding coils. THIRD·PARTY DMA TPI See DMA. Tracks per inch. TRACK The radial position of the heads over the disk surface. A track is the circuJlar ring traced over the disk surface by a head as the disk rotates under the heads. TRACK ACCESS TIME See AVERAGE ACCESS TIME. TRACK FOLLOWING SERVO A closed-loop positioner control system that continuously corrects the position of the disk drive's heads by utilizing a reference track and a feedback loop in the head positioning system. See also CLOSED LOOP. TRACK PI TCfjr Distance from centerline to centerline of adjacent tracks (TPI divided into 1.0). New drives have track pitches approaching 3000 TPI. TRACKS PER J'NCH © csc 1996 Track density, number of tracks per inch. Hard Drive Bible 415 Corporate Systems Center (408) 743·8787 TRACK WIDTH Width of data track. Also called core width of Read/Write Head. TRACK ZERO Track zero is the outermost data track on a disk drive. In the ST-506 interface, the interface signal denotes that the heads are positioned at the outermost cylinder. TRACK ZERO DETECTOR An obsolete technology that RECALIBRATES by sensing when infrared beams between an LED and infrared sensitive photo-transistor are blocked by the track zero interrupter (TZI). In newer drives, the track position is encoded in the servo signals. TRANSLA TlON In IDE applications, the conversion from physical head, sector, and track numbers to their logical equivilents. TRUNCATION In IDE applications, cylinder truncation can limit drive capacity. This occurs in older machines which do not have a BIOS supporting more than 1024 cylinders. TSR See TERMINATE AND STAY RESIDENT. TUNNEL ERASE An erase scheme where both sides of the recorded data are erased when writing data to elimate track to track interference. This is primarily used on floppy disk drives. TWISTED PAIR Two wires twisted together to reduce susceptibility to RF noise. TWISTED·PAIR FLAT CABLE A group of twisted pairs of wires arranged in rows that comprise a single flate cable. Twisted-pair flat cables are less susceptible to noise than are ribbon cables. ULTRASCSI UMB See FAST-20. Upper Memory Block. See UPPER MEMORY. UNFORMATTED (CAPACITY) Drive byte capacity before formatting. Maximum capacity of a disk drive before formatting = (bits per track) x # of heads x # of cylinders. See MEGABYTE. UNIX A multitasking operating system used on a variety of computer types, including PCs. 416 Hard Drive Bible © csc 1996 Corporate Systems Center (408) 743·8787 UPGRADE PATH Generally, with disk products, a family having multipIe products with varying capacities such that the system storage capacity can increase with changing application requirements simply by using a different disk drive within the product family. UPPER MEMORY Memroy in the PC that is between 640K and 1 MB. This nlemory area is used for BIOS addresses and can be used to store TSRs and other drivers. Upper memory is divided into 64K subsections called upper memory blocks (UMBs). USENET A collection of message areas accessed via Internet. VERIFICA TlON This feature lets the computer go back and read what it just wrolte to disk to ensure the data was written correctly. VIDEO ELECTRONICS STANDARDS ASSOCIATION (VESA) A standards body that promotes video hardware and software specifications. VESA is also the organization governing the VL-BUS. VL-BUS (VLI) VESA Local Bus. A 32-bit local bus promoted by VESA for communicating directly to the CPU rather than through the ISA or EISA bus. VOICE COIL JVlOTOR An electro-magnetic positioning motor in the rigid disk drive similar to that used in audio speakers. A wire coil is placed in a stationary magnetic field. When current is passed through the coil, the re:sultant flux causes the coil to move. In a disk drive, the CARRIAGE ASSEMBLY is attached to the voice coil motor. Either a straight line (linear) or circular (rotary) design 1nay be employed to position the heads on the disk's surface. VOLATILE MEMORY Memory that will be erased if power is lost. Typically, lVIAIN MEMORY is volatile, and AUXILIARY MEMORY is nonvolatile and can be used for permanent (but changeable at will) storage fo programs and data. WAN Acronym for Wide Area Network. WEDGE SER\'O SYSTEM A certain part of each TRACK contains servo positioning data. Gaps between each sector contain servo data to lnaintain head stack pOSition on that cylinder. Identical to EMBEDDED SERVO. © CSC 1996 Hard Drive Bible 417 Corporate Systems Center (408) 743·8787 WIDE SCSI A 16-bit implementation of the SCSI-II standard, common- ly referred to as SCSI-III. 68 pin connectors are commonly used with WIDE SCSI. MAximum transfer rates are 20-40Mbytes/sec. WINCHESTER DRIVE A disk drive with a Winchester style (floats on air) heads and non-removable (fixed) disks sealed in a contaiment-free housing. WINDOWS A multitasking operating system for the PC developed by Microsoft Corporation. WINDOWS NT A high-end, cross-platform, multitasking operating system also developed by Microsoft Corporation. WORD Number of bits processed in parallel (in a single operation) by a CPU. Standard word lengths are 8, 16,32 and 64 bits (1,2,4 or 8 bytes). WORM See WRITE ONCE, READ MANY. WRITE To access a storage location and store data on the magnetic surface. WRITE CURRENT The amount of electrical current used to drive a magnetic recording head. The amount of write current necessary to saturate the magnetic media in different cell location vary. WRITE FAULT Disc drive interface signal to the controller used to inhibit further writing when a condition exists in the drive, which, if not detected, would cause improper writing on the disk. A "Write Fault Error" may occur if an operating system detects this bit is set or is unable to verify data written to a disk. WRITE-INTENSIVE A process that requires a lot of writing of data to a device such as a hard disk. WRITE ONCE, READ MANY A storage medium that can be written to only once, but read many times. Also called WORM. lOR A binary operation that compares two bits and yields a 1 only if the bits being compared are different. 418 Hard Drive Bible C CSC 1996 Corporat. SYlteml Cent.r (408) 743·8787 XSMD Extended storage m.odule drive interface. A popular electrical interface for 8" drives used in minicomputer and mainframe applications. X3. 13 1.. I 986 The document describing the specifications of the SCSI- 1 standard. X3. 13 1.. I 99 CSC 1996 Corporate Systems Center (408) 743·8787 INDEX A-cable ............................................ 377, 397,407 Access Fixed Disk ......................................... 109 AccessTim(~ ...... 2, 7,53,119,283,377,380,394, 408,415 Acculogic ............................................... 315,326 Acculogic IDE ............................................... 315 Active Terminator........................... 377, 394, 406 Actuator ....... 10-11, 13,22,39,377,383-384,397 Adaptec AHA. ................................................. 172 Adaptec Controllers ...................................... 171 Adaptec SCSI Programming Interface ........... 378 Adaptec-ASPI-Driver...................................... 327 .Adapter .................................................. 45, 47, 49 Address ..... 29-30, 35··37, 39,41-42,49,53,55-56, 69,72,92,96,104-105,108,174-177,378, 381,~)85-387, 390, 393-394, 398,411,414 Address Access .............................................. 394 Address Mark ......................................... 378, 387 Adjustable Interleaving ................................. 378 AK-47 ..................................................... 104, 174 AK-47 ISA SCSI-II Controller ............................. v Allocation Length ................................. 34-3 5, 38 American Broadcasting Corporation ................ 2 American National Standards Institute ... 19, 43,378 American Signal Corps ..................................... 2 Amiga IDE .. ".................................................. 324 Amphenol .. ".................................................... 65 ANSI ............ "............................................... 9,378 ANSI SCSI .................................................. 23, 43 ANSI SCSI-II" ..................................................... 23 ANSII ..................................................... 320, 326 API-Application Progralnming Interface ....... 379 © csc 1996 A.ppel,Andrew ............................................... 323 Apple Computer .................................. 6, 45, 282 Apple Hard Drive Toolkit ................................ 81 Apple Macintosh ............................ 23, 79, 81, 91 Apple Macintosh System Disks ....................... 81 Application Program .............. 379, 384, 387, 400 Application Programs ............. 379,384,387,400, 407-408,413 Archive .............................. 25, 117,305-306,309 Archive DDS-2 ............................................... 305 Areal Density.................................. 379, 397, 414 ARRL ............................................................... 22 ASCII ...................................................... 327, 379 ASIC ................................................................ 13 ASME-American Society Mechanical Engineers...... 379 ASPI ........................................ 84-85, 91, 378-379 ASPI-DOS Driver............................................ 315 ASPI-TOOLS ................................................... 316 ASPI4DOS ........................................................ 61 ASPIDISK ......................................................... 61 ASPITOOL ..................................................... 315 Asynchronous .................................. 91, 379, 414 AT Adapter ..................................................... 317 AT Clock Stretch ............................................. 96 AT Interface ............................................. 20,379 AT Mode ........................................................ 193 AT-Bus .............................................................. 52 AT-IDE ............................................................ 184 ATA Packet Interface ....................................... 30 ATAPI. ...................................... 22, 25, 30-31, 379 A1MI CD-ROM ............................................... 31 AttemptingTo Recover Allocation Unit XXX..... 107 Hard Drive Bible 421 Corporate Systems Center (408) 743·8787 INDEX Autloader P .................................................... 306 Autocorc ....................................................... 316 Autodctection ............................................... 380 AUTOEXEC.BAT .............. 119, 316, 318, 323, 331 Automatic Backup of Files ............................. 379 Auxiliary Memory ............ 380, 389-390, 406, 417 Auxiliary Storage Devices ............................. 380 Average Access Time ..................................... 380 Average Data Transfer Rate ..................... 311-312 Azimuth.......................................................... 380 B-Cable .......................................................... 380 B-DOS ............................................................ 381 Backup ...............70,290-291,304-305,319,331,380 Backward Compatibility................................ 380 Baloney Slicer ................................................ 2-3 Barrier ...................................................... 75, 101 BaseAddress ...................... 55, 105, 108, 174-176 Base Address Floppy Drive ......... :.................. 175 Base Address SIMM Type ............................... 176 Basic Drive Operation ............................... 9, 377 Baud Rate ...................................................... 380 BCAI-Byte Count After Index ........................ 381 BDOS ............................................................. 381 BDOS-The Basic Disk Operating System ....... 381 Beep .... ,.......................................................... 316 Beepcode ...................................................... 316 BFI ................................................................. 396 Bi-Directional Bus ......................................... 381 Binary..... 15, 61,327,378,381,383-386,389,405,418 BIOS Address ................................................. 381 BIOS Basic Input ........................................... 381 BIOS Bench Mark .......................................... 316 BIOS Benchmark Program ............................ 316 BIOS ROM .......................... 20, 56-57,60,72,100 BIOS Sign-On Banner .................................... 104 Bit ...... 5-6, 16-17,23,27,30,34-42,44,52,83-86, 282-284,379-382,388,390-391,394-396, 402-405,407,409-410,412,418-419 Bit Cell Length Physical ................................ 381 Bit Cell Time .................................................. 381 Bit Density Expressed ................................... 381 Bit Jitter ......................................................... 381 Bit Shift ............................................ 27, 382,407 Bits Per Inch .................................. 379, 381, 388 Boards ........ 49-50, 52, 55-58,63,72,96,102-104, 118,172,187 422 Hard Drive Bible Bodo, Martin ...................................................... 3 Boot .... 57, 59,61-63,76,80,85,101,103,105-107, 109,316,318-319,327,382 Boot Mgr Pgm ............................................... 318 Boot Transfer ................................................. 382 Bootup ................................................... 317,382 Buffers ........ ,...................................... 63, 119, 121 Building a Real Multimedia PC ..................... 284 Bulletin Board System ................................... 382 Burst Speed ................................................... 382 Bus ............... 23, 30, 33, 38, 44, 49-53, 55-56 58,62-63,65,71,74,79-80,91-92,96,99-100, 102-103,105,109,175-177,186-187,189,197, 304-305,329,377,379,381-383,389,392-394, 398-399,401,403-404,406,410-412,415,417 Bus Clock Speed ........................................ 58, 96 Bus Compatibility Floppy Drives .................. 176 Bus Mastering .......... 30, 50, 53, 99, 383, 389, 394 Bus Mastering Compatibility........................... 99 Bus Scan .................................................. 91, 109 Bus Slots ........................................................ 383 Bus Speed ... 52-53,63,92,175-176,186,305,329 Bus Wait States ........................................... 58, 96 Byte Definition ................................................ 35 Bytes .... 4-5, 29-30, 36-37,42,72,87, 113, 119,281, 321,382-383,386,395-396,400,403,414,418 Cable .......... 22-25, 44-45, 60-61, 63-68, 79-81, 93, 95-96,102-103,105,191,377,380,390,394, 401,404,406-409,412,416 Cabling ..... 45, 63-65, 67, 79, 82, 95, 97,102,104, 107-109 Cache ............ 86-87,118-121,174-177,180,187, 189,197,288,316,383,389 Cache Programs ............................................ 120 Caching Algorithm ........................................ 175 CAM-Common Access Method ...................... 383 Capacity..... 3-7, 10, 13, 15-17,21-22,25,29-30,33, 35,37,53,59,70-75,84,89,100-102,111-112, 114,180-181,279,287,289-292,304-309,311-312, 321,330-331,383,385,392,394,400,410,414, 416-417,419 Capacity Amount ................................... 383, 414 Cardlock ........................................................ 316 Cards ........ 2-3, 6,16,45,49,52,56-58,62,69,84, 91-92,96,99-101,103-105,171,378,383 385,388,400,407 © csc 1996 Corporate Systems Center (408) 743·8787 INDEX Cardtalk V2. ,................................................... 316 CardtalkV3.,................................................... 317 Cal°riage ... 9-13, 113,293,380,383,396-397,417 Ca1~riage Ass fembly ................... 383, 396-397,417 Cartridge .............. 8, 172,288-289, 291, 293-294, 306-310, 408 Cartridge Type Length Tracks Capacity ... 307-308 CCAT Controllers .......................................... 173 CCS ................................................................. 383 CD Handling Hazards .................................... 285 CD MEDIA ...................................... 279, 281-282 CD-ROM Standards ...,..................................... 280 CD-audio ........................................................ 291 CD-I ............ ,............................................ 281-282 CD-R Compact Disk Recordable ................... 383 CD-ROM ..... 6-7,22,30-31,43,70,84-85,97, 117, 279-285,290-291,314,379,384-385, 392-393,401-402 CD-ROM-Compact Disc Read Only Memory.... 384 CD-ROM Drive ......... 280, 282-283, 290, 393,401 CD-ROM Duplicator ........................................ vii CD-ROM Drive Operation ............................. 280 CD-ROM Towers ............................................. viii CD-ROM XA ................................................... 281 CD-WO .......................................................... 284 CD-Writers .................................................... 307 CDC Wren HI Series ............................... 211-212 CDC Wren V Series ........................................ 212 Cell ...................................... 16-17, 381,404,418 Central Processor Unit .................... 384-385, 403 Centronics .............................. ,........ 67-68, 79, 81 Centronics Cable ........................................ 67-68 Centronics SCSI Cable ........... ,........................ 68 Check Condition ................................... 37-38, 40 Check FDISK................................... 106-1 07, 109 Checking Unit-Attention ............................... 327 Chkdsk................................................... 108, 317 Choosing a CD-ROM Drive ........................... 283 Choosing a Hard Drive And Controller........... 51 Clanton, Larry ............................................... 318 Clock Rate ..................................... 384, 392,400 Closed Loop ................ 4, 280, 289, 384, 396,415 Cluster Size ., .................................................. 384 CMOS Drive Type Tables ........ '......................... 99 CMOS Paralneters .................................. 111, 320 CMOS Setup ...................... 50, 58, 72, 74, 96, 320 © csc 1996 Coded Information Interchange .................... 379 Coldboot ....................................................... 323 Command ..... 24, 33-42,69,71,73-74,77,85,89, 91,106-109,117,119,304,379,383-385, 406,408 Command Chaining Combining ................... 385 Command Descriptor Block .................... 38, 385 Command Op Code ........................................ 33 C()mmand-A .................................................... 81 Common Access Method .............................. 385 Common Command Set ........................ 383, 385 Common Error Messages ........................ 99, 107 Common Installation Problems ............... 95, 104 Compact Disk Read Only Memory ............... 279 Compaq Computer ......................................... 20 Compaq DOS ................................................ 10 1 Compsurf Failure .......................................... 100 Compsurf Novell ..................................... 89, 318 Connector Pinout ............................................. 61 Connectors ...... 44-45, 65, 79, 377, 383, 386, 391, 397,412,418 Conner IDE Card ........................................... 173 Conner Peripherals .................... 6-7, 20, 173, 211 Conner Peripherals Controllers .................... 173 Control Cable ....................................... 22,64-66 Controller ....... 20,22-25,29,44-45, 50-53, 55-59, 61,63-65,69,71-74,76,79,83-86,89,91-92, 95-97,99-109, 114, 118-121, 171-175, 177-189, 192-198,288,293,303-307,311,315,321,323, 325,378,380-381,385,387-390,398-401,403, 407-409,411,413,418 Controller Information ........................... .55, 171 Controller Kit ................................................ 325 Controller Setup ...................................... 55, 305 Converting Imprimis to Seagate Numbers ...... 115 Copyright Notice .......................................... 314 Core InternationaL ........................................ 117 Core Memory ................................................ 386 Coretest .......................................... 117, 316-317 Correct Enclosure Cabling .............................. 67 Correct ID ..................................................... 317 Covers ........................................................... 321 CPU Central Processing Unit ........................ 386 CPU-to-drive .................................................. 410 Cross Talk Interference ................................. 386 Cross-platform ............................................... 386 Hard Drive Bible 423 Corporate Systems Center (408) 743-8787 INDEX CRT................................................................ 385 CSC AK-47 VESA SCSI-II ................................. 174 CSC BBS ................................................... 43, 104 CSC Benchmark Tests .................................... 311 CSC Caching ESDI Card ................................ 174 CSC FastCachePCMCIA Controller ................... iv CSC FastCache .................... .57, 62,120,175-176 CSC FastCache XI0 Floppy ............................... v CSC IDE FastCache ....................................... 176 CSC PCI. .................................... 62, 305-306, 311 CSC PCI SCSI-III .............................................. 62 Cyclic-Recundancy-Check ............................. 386 Cylinder Addressing ...................................... 378 Cylinder Barrier ....................................... 75, 101 Cylinder Skew ............................................... 412 D. Drivcr ........................................................ 317 D-Sub Connector........................................... 386 Daisy Chain ........................... 22-23, 79, 387, 408 Data Cable ............................................ 22,64-65 Data Compression .......................... 281, 304-305 Data Encoding .............................. 9, 15,387, 396 Data Recovery Software ................................ 318 Data Transfer Rate ......................................... 388 Davis, Michael ............................................... 316 DblBuffer....................................................... 326 Decoding Codes .............................................. 16 Dedicated Servo System ................................ 388 Defaults .................................................. 117, 174 Defect Free ...................................................... 73 Defect List ............................................ 34, 37, 89 Defect List Length ........................................... 37 Defect Locking ................................................ 96 Defect Logical BlockAddress .......................... 37 Defragmenting .................................. 80,118-119 Desk Runner Drivers .................................... 317 Deskrunner PCMCIAAdapter ....................... 318 Device Driver A ..................................... 388, 401 Device ID ..................................................... 389 Devices ............. 2, 18,23,30,44-45,47,51,71,74, 79-80,82,84-86,91-92,105-106,109,172,174-177, 184,189,198,289-290,323,378,380-383,385,388, 393'·394,396,398,400-401,405,407,409-411 Diagnostic Utility .......................................... 321 Digital Audio Tape ...................................... 3, 310 Digital LinearTape ................................... 85, 310 Direct Memory Access ...................... 30, 389-390 424 Hard Drive Bible Disable Floppy .............................................. 174 Disable Main .................................................. 317 Disk Access ..................................................... 86 Disk Array Enclosures ..................................... viii DiskAssembly.......................................... 10,397 Disk Cache Memory ...................................... 389 Disk Drive Operation .................................... 396 Disk Drives .... l, 5-7,9-13,15-16,18,20-22,25,27, 45,63,81,91,104-105,113-114,280,290-291, 293,313,380,387,390,396,399,406,414,416, 419 Disk Error ...................................................... l09 Disk File ......................................... 389, 393,400 Disk Format ............................................. 83, 395 Disk Operating System .................................. 413 Disk Storage ...................... 3-4, 304, 389-390, 392 Disk Storage,Auxiliary................................... 390 Disk Storage Facility .......................................... 4 Disk Storage Unit ............................................ 3-4 DMA Channels ......................................... 99, 103 DMDRVR ......................................................... 85 Dolby, Ray .......................................................... 3 DOS ASPI ......................................................... 84 DOSAT .......................................................... 314 DOS Buffers ................................................... 119 DOS Compatibility Mode ................................ 84 DOS Driver...................................................... 56 DOS Fastopen ............................................... 119 DOS FDISK .......................................... 70, 76, 83 DOS Forlnat ............................................... 75, 77 DOS Partitioning ................................ 60, 75,101 DOS Smartdrv ............................................... 120 DOS Y.5 .......................................................... 327 Double Buffering ........................................... 326 DoubleSpeed SCSI. ........................................ 393 Downward Compatibility .................. 23, 45,310 Drive Cabling ....................................... 63, 65, 95 Drive Failure .......................................... l 07, 380 Drive Filter ...................................................... 15 Drive Jumpers ......................................... 65, 211 Drive Select ............... 60-61, 63-67,102,387,390 Drive Setup ........................................... 59, 63-64 DriveType ...... .58-59, 70-72, 74,96,99-100,109, 288,390-391 Drvsys ............................................................ 318 DSI Confusion ................................................ 60 © csc 1996 Corporate Systems Center (408) 743·8787 INDEX DTC Controllers ............................................ 177 DTK Controllers ............................................ 182 Dual Floppy Drive ........................................... 66 Dual Hard Drive .............................................. 66 Duplicate SCSI ID ............................................ 80 DVD .......... "......................................... 7, 291-292 Dykstra, Sean ................................................. 319 Dynaboot ...................................................... 318 Dynamic Link Libra:ry .................................... 391 ECC ............,.............,....... 36, 4:2, 73, 281, 391-392 EGA ............................................................... 117 EISA ........ 49, 52,177,180-181,189,197,382,391 417 Electro-Stati.c Discharge ................................. 391 Embedded Servo .............................. 14, 391,417 Encoding Tree ................................................. 17 Enhanced IDE~ ............ 21, 29-31, 51,83,391-392 Enhanced l\Ilode ......................................... 62,86 Enhanced S:mall Devioe Interface ............ 22, 392 Erasable Ddve Capacities .............................. 292 Erasable Optical Drives ..... 8, 51,62,290-291,293 Error Correction Code .................................. 392 Error Reading Fixed Disk ...... ,,, ...................... 108 ESCON .................... ,.... ".......................... 304,392 ESCON An IBM .............................................. 392 ESDI Defect Tables ........................................... 92 ESDI Drive Jumpering ................................ 60-61 ESDI DriveTypes ............................................. 71 ESDI Hard Drive ...................................... 65, 174 ESDI Interface ...................................... 22, 65, 71 ESDI Sector Sparing .............. "....................... 102 Everex Controllers ........................................ 182 Exabyte Corporation ..................................... 309 Extended Chipset ........................................... 57 Extended Floppy.............................. 57, 108, 330 Extended L(:ngth Tapes ................................. 307 External Drives ...................... ,................... 65, 67 Faraday, Michael ................................................ l :Fast File Access .............................................. 327 :Fast SCSI. ................... 23-24, 43-44,120,393,410 Fast SCSI-II. ............................................. 305-306 FAST WIDE SCSI .................................... 393, 410 Fast-20 ......................... ".......... 390, 393, 410, 416 FAST-40 .................................................. 393, 410 FastCache ..................,...... 57, 62, 85, 120, 175-176 Fastopen ...................... '........................... 119-121 C CSC 1996 Feedback .......................... 4, 13-14,384,393,415 File Allocation Table ......................... 83, 393, 406 FineThning ....................................... 57, 117, 121 Fire Wire .................................................. 45, 304 Firmware Upgrade ................................... 91, 322 Fixed Disk Present ........................................ l 08 Flashcard ....................................................... 315 Floppy Address ........................................ 56, 175 Floppy Controller..... 24, 56, 102, 175, 182,303,306 Floppy Drive A ............ ............................. 63, 330 Floppy Drive B ........................................ 63, 330 Floppy Drive Enable ..................................... 174 Floppy Drive List ........................................... 288 FloppyTape .................... l02, 303, 305, 307, 309 Floptical ..................................................... 7, 287 Flux ChangeLocation .................................... 394 Flux Reversals .................................. 15, 395,410 Forced-Perfect Terminator....... 377, 394-395,406 Format ................. 33-34, 58,60,69-77,81-83,89, 103-104,107,111,117,119,172-173,177-198, 280-282,309,314-315,317-318,320-323,325, 378,383-384,394-396,398,401,407-408 Format Unit ................................................ 33-34 Formatted Capacity .............. 6, 59, 71, 73, 100, 102, 311-312,394 Formatted Capacity Actual ............................ 394 Formatting ESDI Drives ................................... 73 Formatting MFM Drives .................................. 72 Formatting RLL Drives .................................... 72 Formatting SCSI Drives ................................... 74 Full Height Drive-Winchester........................ 395 Future Codes ................................................... 18 Future Domain Controllers ........................... 182 Future of SCSI ................................................. 45 FWB ................................................................. 91 Gigabytes ........................................................ 30 Ginsburg, Charles .............................................. 3 Glossary ......................................................... 377 Graphical Hard Drive Test ............................. 314 Half Height Drive-Winchester ....................... 396 Hard Disk BIOS ............................................... 83 Hard Drive List ....................................... 113-114 Hard Error Map ............................................. 396 Hard Sector Mode ......................................... 396 Hardware Compatibility Problems ............ 91, 99 Head Addressing ............................................ 378 Hard Drive Bible 425 Corporate Systems Center (408) 743-8787 INDEX Head Carriage ....................................... 9-13, 113 Head Crash .................................................... 397 Head Landing &Take-off-Winchester ............ 397 Head Landing Zone ....................................... 397 Head Positioner .............................. 377, 393, 397 Helical Scan ........................... 3-4, 6, 30, 308, 310 Hewlett Packard .............................. 236-238, 291 Hexadecimal .................................................. 397 Hiddir ............................................................ 319 High Density Compact Disk ......................... 291 High-density A-cable ...................................... 397 History of Disk Drives ....................................... l Honest Capacity ..................................... 304-306 Host Adapter........ 71 , 97,172,182-183,188,192, 315,377,394,398,406,410 HP Jukebox ................................................... 293 IBM AT Compatible BIOS Limitations ............. 30 IBM DBOA .............................................. 240-241 IBM DHAS .............................................. 241-242 IBM Diagnostics .............................................. 72 IBM DOS ................................................ 120, 406 IBM DPRA ..................................................... 242 IBM Driver..................................................... 327 IBM DSAS ............................................... 242-244 IBM DV.AA ..................................................... 244 IBM ISA ........................................................... 52 IBM MFM ......................................................... 29 IBM Task File .............................................. 20,86 IBM-AT.......................... 20, 29-30, 86, 89, 92, 398 IBM-AT MFM .................................................... 89 IBM-PC .............................................................. 6 IBM-XT..................................................... 56, 399 ID PCMCIA.................................................... 317 ID Scan ............................................................ 60 IDE Adapter.................................... 320, 324, 326 IDE Address Drive Interrupt ......................... 177 IDE Drive Cabling ........................................... 63 IDE Drive Jumpering ....................................... 60 IDE Drive Master ............................................. 93 IDE Drive 1)rpes .............................................. 70 IDE FastCache ............................................... 176 IDE Installation ...................................... 100, 319 IDE Limitations ............................................... 29 IDE Master ..................................................... 103 IDE-3 Adapter ................................................ 326 Identify< IDE ................................................... 320 426 Hard Drive Bible IDSCAN ........................................................... 59 IEEE-Institute of Electrica1!E1ectronic Engineers .. 398 Image Compression Manager ........................ 282 Image-Backup Mode Used ............................. 398 Imbedded Drive Electronics .............. 63, 70,398 Improper BIOS .............................................. 105 Incorrect Drive Parameters ........................... l 03 Industry Standard Floppy Drives .................. 287 Install Fastopen ............................................. 121 Integrated Drive Electronics ............ 20, 379, 399 Intelligent Peripheral Interface ....................... 24 Interface Standards .................................... 19,43 Interface ................. 21-25, 71,399,410,413,416 Interleaving ..................................... 378, 399-400 Internal SCSI ...................................... 65, 80,105 International Standards Organization ........... 280 Interrupt Floppy Drive ................................. 176 Interrupt Select Options ............................... 174 Invalid Media 1)rpe ........................................ 108 IPI Interface ..................................................... 24 IRCC ................................................................ 19 IRIG ................................................................. 19 IRQ ............................................ 56, 174-175,400 IRQ Settings .................................................. 175 ISA Bus ............. 52-53, 55-56, 58,92,96,392,398 ISA Bus Base BIOS Address ............................ .56 ISA Bus DMA Channel .................................... 56 ISA Bus Extended Setup .................................. 96 ISA Bus I .......................................................... 92 ISA Motherboards ........................................... 57 ISA SCSI ......................................................... 120 Japan Victor Corporation .................................. 4 Johnson, Reynold B........................................... 2 Jumper Function Default Jumper ........... 174-175 Jumpering ............................ 55, 59-61,63-64,96 KB .................................................. 310, 400, 414 Kilobyte ......................................................... 400 Kodak Photo CD .................................... 283-284 Kummer, Christoph ....................................... 315 LAN Local Area Network ............................... 401 Landing Zone ...................... 14, 40,113,397,401 LBA ............................................. 71, 83,111,321 LED ....................................................... 5, 60, 416 Local Bus ............................................... 401, 417 Logical Blocks Available .................................. 71 Logical Unit Number..................................... 401 © csc 1996 Corporate Systems Center (408) 743·8787 INDEX I,ong Boot l'ime ..................... "....................... 103 tong Format Time ......................................... l 03 tongshine Controllers ........... "....................... 183 tow Level Format ..... 104, 314:-315, 320-322, 401 Low Level Formatting ][DE Drives ................... 74 LUN Logical Block Address .................. 35, 39,41 'LUN Reserved ............................................ 34-42 tUN Reservced BytChk RelAdr ......................... 41 LUN Reserved RelAdr ...................... 35-36, 41-42 LUN Reserved SlfTest Dev.............................. 40 Mac SCSI ......................................................... 82 Macintosh ..... 6, 23,79-81,91,317,326,386,403 Macintosh C,PU ................................................. 80 l\1acintosh Drive Installation ................. ,......... 79 Magnetite ... ".......................................... ,........... 1 Magnetophon Recorder .................................... 2 Main Memory............ 30, 379-380, 384, 386, 393, 404,414,417 Mainframe Computer...................... 402-403, 415 Master Boot Record ......................................... 85 MasteringYour Own CD-ROM ...................... 284 Matching CMOS Tables ................................... 99 Maximum Capacity.............. 29-30, 305, 307, 416 Maxtor Colorado, .......................................... 114 Maxtor Corporation., .................. 6, 114,313-314 Maxtor :ESDI ............. ,.................................... 318 Maxtor IDE ............................................. 320-321 Maxtor SCSI ................................................... 321 MBOOT Boot Manager Program ................... 327 Mbytes .......................... "................................ 390 MCA Micro Channel Architecture ................ .402 McMfeeVirus Clean ...................................... 316 Mean Time Before Failure .............................. 402 Mean Time To Repair...................................... 402 Media Defect .................................................. 402 Medium Error ............,............................. ,........ 37 Megabyte ......... .5, 21,74,101,279,402-403,416 Meisner, Davi.d ......................... "..................... 317 Memorex ........................................................... 4 Memory Bas(~ Address Setting ........................ 174 Memory Installed .......................................... 329 Memory Transfers .................... ,....................... 92 MFM Drive Types ............................................ 70 MFM Encoding ........................................ 5,21-22 Micro Channfel .............................................. 403 Microinch ...................................................... 403 @ esc 1996 MIcrosecond .................................................. 403 MIcrosoft Backup ........................................... 85 Microsoft Corporation .................................. 418 Microsoft Windows .................................. 52, 120 Millisecond .................................................... 403 Mini Winchester ............................................ 403 Mini-Slider Heads .......................................... 403 Minicomputer ............................................... 403 Miniport ...................................................... 84-85 Mneumonic ................................................... 403 Mobilemax Deskrunner ................................ 325 Mode ........ 33-35, 52, 61-63, 71, 74, 76, 84, 86, 91, 99,101,107,180-181,193,281,283,316-317, 319,324,379,382,390,393,396,398,413-414 Mode Select ................................................ 3 3-3 5 Mode Sense .............................. ~ ........... 33, 35, 71 Modified Frequency Modulation ....... 16,21,403 Motherboards .................... 50, 52, 57,83, 92, 187 MPC Standards .............................................. 283 MS DOS ...................................................... 57, 75 MS Smartdrive ............................................... 326 MS Word .......................... 315, 317-318, 323, 325 Msec .............................................................. 403 Mllllin,]ohn T..................................................... 2 Multi Drive ESDI Cabling ................................ 65 Multi Drive MFM ............................................. 64 Multiple Drive Support Under DOS .............. 103 Multisession Photo CD .................................. 283 Narrow Card ................................................... 84 Narrow DifferentiaL ...................................... 237 Narrow SCSI ............................................ 44, 305 Narrow Single Ended ............................. 237-238 National Association of Broadcasters .............. 19 National Semiconductor.......................... 17, 303 Native LBA ...................................................... 71 NCL Controllers ............................................ 183 Netware Loadable Modules ....... ,................... 10 1 Nikon ............................................................ 292 No BIOS ................................................. I04, 192 No Drivers ....................................................... 62 No Drives ...................................................... 100 No-spins ........................................................ 102 Noble, David L................................................... 3 Non System Disk ........................................... l 09 Non-Enhanced ................................................. 29 Non-recorded ................................................ 396 Hard Drive Bible 427 Corporate Systems Center (408) 743·8787 INDEX Non-Return To Zero ................................. 16, 404 Novell Compsurf............................................. 89 Novell Corporation ........................................ 404 NT SCSI Miniport Drivers ............................... 84 Oersted, Hans Christian .................................... l Old DOS Limitations ....................................... 75 OMTI Controllers ........................ '" ............... 185 Open-loop ............................................... 12, 377 Operates ............................. 45, 49,187,393,400 OPTI ........................................................... 57-58 Optical Disk Capacity ................................... 292 Optical Disk Drive Technology ..................... 289 Optical Jukeboxes ......................................... 293 Output System .............................................. 381 Overhead Time ...................................... 400,405 P-cable ................ : .................................. 406, 408 P-To-A Transition Cable ................................ .407 Paper Holerith ................................................... 2 Paradox ......................................................... 119 Parameter List Length ................................ 34, 40 Partition Compatibility.................................... 76 Partition Limit ................................................. 76 Partition Resizer ............................................ 324 Partitioning Method ...................................... 406 Partitions Defined ......................................... l 08 Passive Termination ....................................... 406 PC DOS .................................................... 75,319 PC SCSi .......................................................... 100 PC-AT ..................................................... 259, 379 PC-bus ESDI .................................................... 73 PC-Cache ................................................ 120-121 PCI Bus Mastering ........................................... 50 PCI Interface ................................................... 49 PCI SCSI .......................................................... 53 PCI Wide SCSI-III Controller ........................... .iv PCMCIA White Papers ................................... 328 Phase Locked Loop ......................................... 17 Photo CD................................................ 282-284 Pkunzip .......................................... 313, 324, 326 PKWare ......................................................... 313 Pated Thin Film Disks Magnetic .................... 406 Plug N Go External Parallel IDE Adapter ...... 324 Plug-and-Play ................................................. 407 Power Supply ..................... 61, 81,104,322,324 Power-up ............ 71-72, 82, 91, 96,100,103,107 Precompensation ............................. 73, 114,407 428 Hard Drive Bible Preventative Maintenance ............................. 407 Printed Circuit Board .................................... 407 PRML Encoding .............................................. 28 PRML Technology ............................................ 27 PROTOCOL ........................................... 396, 407 Q-cable .......................................................... 408 QIC-02 ................................................ 24-25, 304 QIC-36 .............................................. 25, 190, 304 QIC-40 Interface .............................................. 24 QIC-80 ........................................................... 309 Quarter-Inch Cartridge .................................. 408 QuarterDeck DOS Protected Mode Interface .. 324 Queing Grouping .......................................... 408 Random-Access Memory ............................... 402 RatedAverage Seek ................................. 311-312 Rated Capacity ....................................... 305-306 Rated MTBF ............................................ 311-312 Read ...... 3, 7, 9, 13, 18,22,27-28,33,35-36,40,58, 86,89,96-97,107, 109, 114,279-280,284,290-291, 304,309-310,321,324,377,381,383-384,386-387, 389,393-399,401-402,406,408-409,411-418 Read Capacity............................................ 33, 35 Read Data............................................. 9, 86,114 Read Extended .......................................... 33, 36 Read Long .................................................. 33,36 Read Many ............................................. 290, 418 Real-Mode Geometry ...................................... 84 Real-Mode Geometry Support ........................ 84 Reassign Blocks .................................... 33, 36-37 Reassign Blocks Defect List ............................ 37 Rebooter ....................................................... 324 Recalibrates ................................................... 416 Reduced Write Current ................................. 409 Redundant Array of Inexpensive Drives ....... 409 Reel Tapes ..................................................... 308 Reservation Identification............................... 38 Reserved Start ................................................. 40 Reversed Cables ................................ 64, 95,102 Reversed SCSI Cable ..................................... l 05 Reversing SCSI ................................................ 65 Rezero Unit ............................................... 33, 39 RF Radio Frequency ...................................... 409 Ribbon Cable ................................................. 409 Ricoh ................................................................. 8 Ripterm ......................................................... 324 RLL Cabling ..................................................... 64 © csc 1996 Corporate Systems Center (408) 743·8787 INDEX RLL Code ....................................................... 410 RLL Encoding ............................. 17-18, 21-22, 73 ROM Basic ..................................................... 109 ROM BIOS .................. .56,60, 71, 74, 83, 89, 192 ROM BIOS Support .......................................... 83 Rotational ....... 17-18, 22, 387, 395, 398,401,409 Rotational Speed .......................................... .409 Run Idscan ...................................................... 59 Run Length Limited .................... 17, 21, 409-410 Run Length Limited Encoding ........................ 17 Running Coretest .......................................... 117 SASI-Shugart Associates System Interface ....... 410 SCA Adaptor .................................................... 47 SCSI APIs ....................................................... 379 SCSI Arbitration ................................................ 91 SCSI BIOS ................................................ 74, 410 SCSI Buzzw()rds .............................................. 43 SCSI Cable Identification ................................ 67 SCSI Cabling ................................ 45, 97, 104, 109 SCSI Command Reference .............................. 33 SCSI Command Set Issues ............................... 91 SCSI Controlller Drive Types .......................... 100 SCSI Device .............. 79, 81-82,91,103,327,401 SCSI Devices Found ...................................... 109 SCSI Disk .....,........................... ,......................... 91 SCSI Drive Cabling .......................................... 65 SCSI Drive Jumpering ..................................... 61 SCSI Drive Types ............................................. 71 SCSI Drives ........ 22,24-25,31,33,44,61,65,71, 73-74,89,96-97,186, :305, 311, 321, 325 SCSI Format., ............................................... 73-74 SCSI IDs .................................................... 81,410 SCSI III .......................................................... 410 SCSI Installation ............................... 64, 107, 325 SCSI Interfac:e .......... 23, 25,44,89,283,304,310 SCSI Jumper Location ................................... 212 SCSI Mechanic For Windows '95 & NT ........... vii SCSI Parity Jumpers ........................................ 97 SCSI Small Computer Systems Interface ....... 410 SCSI Support ................................................... 84 SCSI Termination ..................................... 64, 105 SCSI-Devices .................................................. 315 SCSI-What Flavor Should I Buy? ...................... 45 SCSI-I ................................................... 23, 43, 410 SCSI-II .................................................... 171,410 SCSI-III ........................................................... 410 © csc 1996 SCSI-IV............................................................. 25 S<:SISCAN ...................................................... 316 Seagate Controllers ....................................... 184 Sector Addressing .................................. 378, 398 Sector Interleave ........................................... 118 Sectors Per Track .... 29-30,57,59,71,73,76,101, 111,113,320,330,391,396,411,413,419 Seek ......... 9, 13-14,33,39,73,117,120,310-312, 325,377,380,382,399,411-412 Seek Complete ....................... 377, 380, 399, 411 Seek Extended ........................................... 33, 39 Self-extracting ................... 314-318, 320-324, 326 Self-extracting PKZIPV2 ............................... 324 Send Diagnostic .............................................. 40 Servo Track .................................................... 411 Setup ...... .50,55,57-60,62-64,72,74,77,92,96, 104,120,305,320,411 Shadow RAM .......................................... 104-105 Shrouded Header Connector ........................ 412 Shugart,Alan ................................................... 5,7 ShugartAssociates .............................. 20, 25, 410 Single Connector Assembly ...................... .44, 47 Sil1gle Drives ................................................... 64 Single-Ended .......................................... 389,412 Slave Compatibility.......................................... 93 Snlall Computer Systems Interface ...... 6, 23,410 SMARTDrive ....................................... 86-87, 326 SMARTDrive Write ..................................... 86-87 SMARTDrive Write Caching ....................... 86-87 SMD Interface ................................................. 24 SMRTDTXT ................................................... 326 Soft Error ............................................... 392,412 Soft Sector Mode ........................................... 413 Sony Corporation .......................................... 310 Sound Card ................................................... 413 Speed Cache ................................................. 120 Spindle Motors ....................................... 9-10, 18 Spinup .............................................. 82,322,326 Spinup Option .............................................. 326 Start Diagnostics ............................................. 33 Start Up ........................................................... 80 Start Up Drive ................................................. 80 Startup Disk Control PaneL ........................ 80-81 St(~P Pulse ...................................................... 413 St(~P Time ....................................................... 414 Stepper Motor Servo Systems ......................... 12 Hard Drive Bible 429 Corporate Systems Center (408) 743·8787 INDEX Storage Capacity Amount .............................. 414 Storage Density...................................... 388, 414 Storage Dimension .................................. 91, 188 Storage Dimension Controllers ..................... 188 Storage Module Device ........................... 24, 412 Sun Microsystems ........................................... 45 Surface Mounted Device ............................... 412 Sustained Speed ............................................ 414 Synchronous Transfer .................................... 414 System BIOS .............. 59, 117,329,391,404,411 System Bombs ................................................. 80 System File ...................................................... 80 System Folder.................................................. 80 System Hangs On Power Up ......................... 105 System Notes ................................................. 329 System ROM .................................................. 105 Tape Backup ................................... 3, 30,85,331 Tape Drive ....... 4, 25, 55,105,303-307,310,380, 389,414 Tape Drive Interfaces .................................... 303 Telegraphone .................................................... 1 Teletype Corporation ........................................ 2 Terminate and Stay Resident ........................ 415 Termination Power.................................. 65, 105 Terminator......... 61, 65, 79, 81, 95, 377, 394-395, 406,415 TermPwr ....................................................... 415 TERMPWR Terminator .................................. 415 Test ............... 33, 40, 89,117,119,285,311,314, 316,321 Test Unit Ready ......................................... 33, 40 TestedAverage Seek ............................... 311-312 Tests IDE ....................................................... 318 Thermal Problems ......................................... 106 Thin Film Heads ............................................ 415 Third-Party DMA ........................................... 415 Track Access Time ......................................... 415 Track Following Servo .................................. 415 Track Pitch Distance ..................................... 415 Track Width .................................................. 416 Track Zero ............................................. 408, 416 Track Zero Detector ..................................... 416 Transfer Length ..................................... 35-36, 41 Transfer Rate ..... 2, 17,21-22,24,49,117-118,287, 305-307,311-312,314,388,410 Translated LBA ................................................. 71 430 Hard Drive Bible Translation In IDE ......................................... 416 Troubleshooting ...................................... 99, 318 Truncation ............................................... 84,416 Truncation In IDE ......................................... 416 TSR ......................................................... 415-416 Twisted Data Cables ..................................... 106 Twisted-pair................................................... 416 Ultra SCS .................................................... 24,44 Ultrastor Controllers ..................................... 188 UMB Upper Memory Block .......................... 416 UNFORMATTED ..................... 107, 291, 394,416 Unit XXX ....................................................... 107 Unit-Attention ............................................... 327 Universal Drive Duplicator .............................. vi Universal IDE Parameters .............................. 111 UNZIP ............................................................ 324 User Definable ...................................... 59, 70-71 Verification Length .......................................... 41 Versions of MS-DOS ....................................... 101 VESA Local Bus ........................................ 52, 417 VESA VL-Bus Loading Problems ...................... 92 VGA .......................................... 56, 104, 117,283 Video Electronics Standards Association ..... 52, 417 Virus Check ............................ 106-107, 109,317 VirusScan ....................................................... 325 Vlademar Poulsen ............................................. 1 Voice Coil Servo ......................................... 12-14 Voice Coil Servo Systems ................................ 12 Volatile Memory ............................................ 417 Wait States ............................. 57-58, 96,186,329 Wangtec Controllers ..................................... 190 Warmboot ..................................................... 323 Wedge Servo System ..................................... 417 Western Digital Controllers .......................... 190 WHAT IS SCSI-III? ........................................... 43 Wide Area Network. ..................................... .417 Wide Differential. ................................... 237-238 Wide SCSI. ...... 23-24, 44-45, 47, 53,67,390,393, 410,418 Wide SCSI Cable ............................................. 67 Wide SCSI-II ................................................... 304 Winchester Disk Drive ............... 3, 380, 394, 403 Winchester Drives .................. 389, 394, 397,409 Windows NT ................... 44, 51,77,85,101,418 Windows '95 Tape Back Up .............................. vi WORM Drive Capacities ............................... 292 © csc 1996 Corporate Systems Center (408) 743·8787 INDEX WORM Drives ......................................... 290-291 Write <:urre:nt ................................................ 418 Write Data ........................ 86, 114,395,407,413 Write Extended ......................................... 33, 41 Write Fault Disc ............................................ 418 Write Fault Error ........................................... 418 Write Head" .............,................ 387, 401, 415-416 Write Long ................. ".............................. 33, 42 Write Once .................................... 279, 290, 418 Write Precomp ........... "............................ 73, 114 Write-Intensive .............................................. 418 Xenix ......... "................................................... 198 XOR ....................................................... 392, 418 XSMD Extended ............................................ 419 Xl' Interfac(~ .................................................... 20 Xl:IDE ........................................................... 184 Ye-Data .................................. ,........................ 288 Za.pdisk ...... "................................................... l 04 ZBR ........................................ "....................... 419 Zip Drives ............................................... 287-288 Zone Bit Recording ............... "....................... 419 20-pin .................................................... 22,64-65 25-pin .................... " ................................ 65, 200 2socket .................................. ,....................... 314 35mm .................................... ,....................... 282 3rdparty .......................................... 315, 324-325 5-jumper ................................ ,....................... 258 50-pin ...................... 25, 65, 79,81, 203, 206, 208 50,-wire .......................................................... 377 9-pin .............................................................. 238 © esc 1996 Hard Drive Bible 431 Corporate Systems Center (408) 743·8787 NOTES 432 Hard Drive Bible @ CSC 1996
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