Christian Collection Success Guide Donantion

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User Manual:

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Page Count: 16

Your Pathway to
a Successful
Fundraiser
Christian Collection
Fundraising Success Guide
Over Payments 8
Credits to the Invoice 8
Return & Liability Policy 9
Campaign Software 9
Internet Orders 9
Quick Start Incentive Worksheet 10
Goal Chart Samples and Instructions 11
Where Can Students Get Orders? 12
Business Imprint Value Package Order Form 13
Teacher Enrollment Form 14
Reverse Side of Student’s Packing Slip 15
Before Your Sale Begins 3
During Your Sale 4
As Your Sale Is Ending 4
After Your Sale Ends 5
Late Orders 5
7-10 Days Before Product Is Delivered 6
4-6 Days Before Product Is Delivered 6
Method of Delivery 7
Invoice Packet 7
Day of Delivery: Post - Collect 8
Day of Delivery: Pre - Collect 8
Page 2
Thank you for choosing Signature Fundraising/Abundant Funds Ministries to help meet
your goals for fundraising. We are pleased to present to you a total service program and
look forward to a smooth and successful fundraiser. As with any well-oiled machine, there
are instructions that are necessary to make that machine run efficiently. This Success Guide
contains everything you need to know to make our customer service program a worthy tool
in helping Signature Fundraising/Abundant Funds Ministries serve your School/
Organization. We understand that your time is precious but please read through this guide.
It is called a success guide for a reason; and that reason is to help make your fundraiser a
success!
If at any time you have any questions you can always reach us:
By Phone at 1-800-645-3863
or
By E-mail at info@abundantfunds.com
Introduction
Questions?? Call us at 1-800-645-3863 or visit www.sigfund.com or www.abundantfunds.com
Table of Contents
Before Your Sale Begins
Complete this simple checklist before your sale starts:
1. Confirm with your Sales Representative the sale kick-off date and delivery of your product.
2. Pass out 1 Large, White Teacher envelope to every classroom participating in the
fundraiser. Write the teacher name on each one to make it convenient for your teachers.
3. Fill in and post Class Goal Charts. Class goal is 10 items per student enrolled in the class.
4. Fill in and post Fundraising Progress Charts. Class goal is 10 items per student enrolled in
the class.
5. Completely fill in the Teacher’s Enrollment Certification Form (page 14) and give it to your
Sales Representative on the Kick-Off day. This is a required form to run the sale.
6. Arrange for any volunteers. Volunteers can help with the following:
a. Encourage students at lunch, recess, and other opportune times.
b. Help count money during the sale if students turn money in with their order forms.
c. Help with product distribution on delivery day.
7. Familiarize yourself with the type of money collection process for your sale. Your Sales
Representative will explain which type of money collection process you are using for your
sale. If you are not sure, please call us at 1-800-645-3863.
a. Post-Collect (or Post-Pay) - This type of money collection process is used when
the customer pays for the product when they receive the product.
b. Pre-Collect - This type of money collection process is used when the customer
pays for the product at the time the order is taken and then receives the product a
certain period of time after the order is taken.
8. Familiarize yourself with the Campaign Software. See page 9 for details.
9. Compile a list of local businesses to be solicited for Business Imprint Value Package orders.
A supply of these forms should be made available in the front office for customers to pick
up. A copy of this form is on page 13.
Signature Fundraising , Inc. & Abundant Funds Ministries
Page 3
Kick Off Date: Product Delivery Date:
Remember
White Copy - Goes back in Large, White Teacher Envelope for processing.
Yellow Copy - Retained by School/Organization for its records.
Pink Copy - Retained by Student/Parent for his/her records.
Green Copy - Retained by Customer (Some forms may not have a green copy.)
About 5-7 days before the close of your sale the Signature Care Team will call you to go over the
following information concerning what to do to end your fundraiser.
♦ Collect orders from teachers in the large, white teacher envelopes.
♦ If utilizing a Pre-Collect money collection process, write each student’s total money collected
on the order form in the box marked School Use Only. Some order forms may not have a
designated box for this information. In these cases, simply write the amount in the middle of
the order form and circle it. Do not attempt to reconcile the order. We will do this for you
and ship a detailed report to you at least one week before delivery. Our ability to check the
order depends on whether the money turned in with the order form is written in the School
Use Only box or in the middle of the order form.
♦ Make sure the student, teacher & school name are written on the order form.
♦ Tear off the white copies and staple together multiple order forms for a student.
♦ If you receive order forms that are 4 part that include a green copy you can simply discard the
green copy.
♦ Make sure to write the total amount of money turned in on the last page.
♦ Place each student’s white copy of the order form back in the large, white teacher envelope
that was assigned to the classroom. Make sure the order forms are not folded in the large
white teacher envelope and that no money collection envelopes are not included.
Page 4
As Your Sale Is Ending
If utilizing a Pre-Collect money collection process, you will find it very helpful to
write the student’s and teacher’s names on each so you can trace it if there are problems.
Important
Note!
Checks:
Important
Note!
In order for each student’s order to be separated by
classroom, all the order forms must be separated into
their respective large, white teacher envelopes.
♦ Keep orders updated with the online software. See page 9 for information.
During Your Sale
The following step is optional.
Questions?? Call us at 1-800-645-3863 or visit www.sigfund.com or www.abundantfunds.com
After Your Sale Ends
Page 5
♦ We will accept late orders; however, you must contact our office before you send them.
Please call us at 1-800-645-3863 to tell us how many orders you have and to discuss any
special instructions for sending them.
♦ We cannot check these Late Orders for discrepancies, so you must make sure the order
matches the dollar amount turned in.
♦ If you have ten (10) or fewer pages, you are welcome to fax them. Please include a
cover sheet with the number of pages you are sending. Our toll-free fax number is
1-800-898-7702. Always call us to verify that we have received your late orders,
whether you mail them or fax them.
♦ If you have more than ten (10) pages, please mail them to our office.
♦ We do not guarantee a delivery date for Late Orders; however we strive to process them
as quickly as possible.
Late Orders
About 3-5 days before your order forms are picked up, the Signature Care Team will call
you to go over the following information concerning instructions for the pick up of the
order forms.
♦ If your representative has arranged to pick up your orders personally, please remember
that your representative has a limited time in which to collect the orders from each
school scheduled that day, so it is important that you have them ready in the large,
white envelopes in the school office by 8am on the scheduled pick up day.
♦ If your representative has arranged for you to send the orders to us by another means,
we will go over those instructions at this time.
Important
Note!
Signature Fundraising , Inc. & Abundant Funds Ministries
Your delivery date may be affected if you fail to turn
in your orders on time on the determined date.
Page 6
Before Product Delivery
About 7days before your product is delivered, the Signature Care Team will call you to go
over the following delivery information.
♦ Product delivery date.
♦ 2 to 4 hour time frame within which the product will arrive.
♦ Total balance due
♦ Method of delivery
Additional details will be explained in Day of Delivery & Beyond below.
7-10 Days Before Your Product is Delivered
Day of Delivery & Beyond
On the day of delivery our Freight Delivery Representative should arrive during the time
we discussed earlier.
Once at the school/organization the driver will unload and deliver the student’s orders ac-
cording to the agreed method. He or she will be bringing the product inside the building.
Please take note of any ramped entries or wheelchair access doors that will give the delivery
driver easier entrance into the building.
Each student’s order includes the product ordered, the original order form(s), a packing slip
with Signature Fundraising/Abundant Funds Ministries' toll free Customer Service number
and a note for the customer to call us if there are any questions.
Method of Delivery
Questions?? Call us at 1-800-645-3863 or visit www.sigfund.com or www.abundantfunds.com
Invoice Packet
Part of your product shipment includes an Invoice Packet. This invoice packet can be
found in a white box with purple writing that is labeled Thank you for choosing Signature
Fundraising.
In this packet you will find the following:
♦ An invoice. White copy is returned to Signature Fundraising/Abundant Funds
Ministries with payment. The yellow copy is kept for the School’s records.
♦ A summary of all the students’ orders separated by teacher as well as a summary of the
top 10 selling students and the top 5 classrooms.
♦ A prepaid envelope to remit payment unless other arrangements have been made.
Invoice Payment Instructions
Payment for product must be submitted to Signature Fundraising/Abundant Funds
Ministries within 20 days of delivery. Interest will accrue on any unpaid balance after 20
days of delivery.
Post-Collect
Pre-Collect
Payment for product must be submitted to Signature Fundraising/Abundant Funds
Ministries on the day of delivery. A pre-paid envelope will be provided to send payment.
Interest will accrue on any unpaid balance after 20 days of delivery.
Day of Delivery & Beyond (continued)
Post-Collect
It is not necessary to make special notes up to send home with students. On each packing
slip is the following information for the parent:
1. Amount Due
2. Check payable information
3. Money turn in date
4. Envelope on backside of packing slip
Distribution
Page 7
Signature Fundraising , Inc. & Abundant Funds Ministries
Page 8
Day of Delivery & Beyond (continued)
Pre-Collect
Credits
There are two reasons your School/Organization would need to return items for credit.
1. Bounced Checks
2. No payment
For any items that are personalized and the customer does not want the item, Signature
Fundraising/Abundant Funds Ministries cannot give credit for the item.
If you hold back an order or part of an order because of a bounced check or non-payment,
and you don’t receive payment for it, then you can return these items to us and receive a
credit.
You must call to make arrangements with your Sales Representative to return the items not
paid for within 30 days of delivery. After 30 days, Signature Fundraising/Abundant Funds
Ministries cannot allow any credits.
Keep in mind that you are receiving a credit on the invoiced amount, the amount your
School/Organization was charged on the invoice.
If a student still owes money by the time of delivery because of a balance due or a bounce
check, you may choose to either:
Hold the student’s order until the balance is paid
-or-
Take the item(s) not paid for out of the student’s box and release the rest of the order to
the student with a note of explanation.
In either case, please wait until our driver has completed the delivery before you start to
pull orders.
Outstanding Discrepancies and Bounced Checks
Questions?? Call us at 1-800-645-3863 or visit www.sigfund.com or www.abundantfunds.com
Distribution (continued)
Page 9
Return Policy for Your Parents
Customer Returns & Refunds
Within 30 days of delivery to the School/Organization customers may return any item for
any reason for a full refund. Keep in mind that at this point the School/Organization is
not losing profit on this returned item. Signature Fundraising/Abundant Funds Ministries
is refunding the total out of their pocket.
An exception occurs when the customer is returning their whole order. In these rare cases
the customer surrenders all incentives earned and the product is returned to the school.
Signature Fundraising/Abundant Funds Ministries will not refund the customer directly for
these items. Instead, Signature Fundraising/Abundant Funds Ministries will credit the
invoice for the product once it is returned to the School/Organization and the School/
Organization will return any money paid by the customer.
For any items that are personalized and the customer does not want the item, Signature
Fundraising/Abundant Funds Ministries cannot give credit for the item.
Liability Policy
If a customer has a damaged item or any problem with his/her order, he/she must call us
within 15 days of delivery of product to the School/Organization. After 15 days, Signature
Fundraising will not be held responsible for any problems with the order. This includes any
items that are purchased as gifts and are given to friends and family past the liability period.
Any and all items should be checked by the customer when they are received. The items
can be replaced, but not at Signature's cost. They can be replaced at either the school’s cost
or the customers cost.
Campaign Software
♦ All reports generated using the Campaign Software are unofficial reports. Signature
Fundraising/Abundant Funds Ministries can supply official totals from data entry
information after all orders are processed.
♦ Access your Campaign Software at www.abundantfunds.com
♦ Your username is the name of the fundraising chairperson.
♦ Your password is the school/organization zip-code.
Signature Fundraising , Inc. & Abundant Funds Ministries
Friends and family are invited to support your school/organization by shopping online at
www.abundantfunds.com Your organization will receive profit from sales placed online.
Profit checks are distributed 2 times a year. Please call us to find out when those checks are
sent out. Please note that in order for your school/organization to receive profit from orders
placed online, the customer must complete the check out process with all the correct school
information. Many times schools send flyers home with students to remind their friends &
family to order online to continue to support the school/organization year round.
Internet Orders
Quick Start Incentive Worksheet
Fundraising Goal $___________ Fundraising Purpose ______________________________
Student
Ranking
Number of
Incentives
Incentive Item
Description
Award
Date
Grade
Level
Incentive Notes
Page 10
Questions?? Call us at 1-800-645-3863 or visit www.sigfund.com or www.abundantfunds.com
Page 11
Goal Charts
Class Goal Chart
• Post the Class Goal Chart in each
classroom.
• Prior to the Kick-Off day, complete
the top of the chart and put all
students in alphabetical order.
• Early Bird record keeping is easy with
this chart! On the final day of the
Early Bird Sale, initial the Early Bird
column if the student qualifies for the
award. This should be done on the
final day that the Early Bird orders
are turned in, or you may lose track.
• This chart should be filled out in Red
and updated daily.
Fundraising Progress Chart
• Post the Fundraising Progress Chart
in a conspicuous, common area, i.e.,
lunch room, lobby, etc.
• Update this chart each morning, in
order to motivate the students
• This chart should be filled out in Red
and updated daily.
Signature Fundraising , Inc. & Abundant Funds Ministries
Page 12
Where Can Students Get
Christian Collection Orders?
Orders From Churches
Church Members want:
• Scripture Text Greeting Cards
• The Gospel Message
• Quality and Value
• Specialty Items not Available in Stores
• Convenient Order and Delivery
Pastors will want to promote the program when they read the Royal Invitation card.
How to get orders from churches:
• Get the church pastor’s permission.
• Arrive at church early to show the album.
• Point out the Royal Invitation as the card to send to unsaved family members and
friends.
• Be nice when they order and nice when they don’t order.
Orders from Businesses
Businesses want:
• Effective Advertising
• Competitive Prices
• Quality Selection
• Custom Imprinted Cards
• Return Address on Envelopes (available on orders of 10 or more packages of the same
style)
• Tax Free Purchase
How to get business orders:
• Compile a mailing list of businesses.
• Send a short letter proclaiming quality and value for business greeting cards.
• Have an adult or parent and student team visit businesses.
• Introduce yourself and your school.
• Show calendar cards and other business greeting cards in album.
• Use regular order form unless order is for 10 or more packages, then use the Business
Imprint Value Package order form which should be available in your school office.
Possible types of businesses include:
• Air Conditioning Companies
• Churches
• Carpet Cleaners
• Realtors
• Law Firms
• Insurance Companies
• Investment Brokers
• Doctors
• Dentists
• Car Dealerships
• Banks
• Tax Preparers
Questions?? Call us at 1-800-645-3863 or visit www.sigfund.com or www.abundantfunds.com
Page 15
Reverse Side of Student Packing Slip
Sample
Signature Fundraising , Inc. & Abundant Funds Ministries
Phone: 800-645-3863
Fax: 800-898-7702
E-mail: info@sigfund.com
E-mail: info@abundantfunds.com
SIGNATURE FUNDRAISING , INC. &
ABUNDANT FUNDS MINISTRIES

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