DispatchManager_originator_manual_v1.2 Dispatch Manager Originator Manual V1.2

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User Manual for Originators
Version 1.2

World Headquarters
IAS-Trinium
520 Third Street, Suite 101
Oakland, CA 94607
U.S.A.
www.ias trinium.com
Tel: +1 (510) 844-3000
Fax: +1 (510) 844-3001
Worldwide 24x7 Technical Support
U.S.A. Support:
Tel: +1 (866) 829-8804
support@interasset.com
Asia Support:
Tel: +852-2529-8038
© 2008 IAS-Trinium. All rights reserved.

Table of Contents
1. Introduction
2. Logging In
3. Creating a Work Order
Add Header Information and References Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Add Dates/Time and Shipping Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Adding Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Add Stops, Appointments and Charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Adding Stops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9
Adding Charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

4. Amending and Commenting on a Work Order
Amend a Work Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Adding Comments to a Work Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

5. Work Orders Workbench for Originators
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Advanced Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

6. Cloning a Work Order
7. Assignment Board
8. Reassigning a Work Order
9. Cancelling a Work Order
10. Reports
Trucker Performance Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
Accept/Reject Responsiveness Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3
Volume Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3
Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3

11. Supported Summary Size/Types
Appendix: DispatchManager Glossary

DispatchManager User Manual for Originators

Table of Contents

Introduction
DispatchManager is an online Software-as-a-Service (SaaS) application that allows different parties in the
transport chain community to communicate using a single platform.
In DispatchManager, an Originator is the party that originates a work order for a move. Often the
originator is a ocean carrier, freight fowarder, or 3PL.
A receiver is the trucking company that accepts or rejects the work order. The receiver is constantly
updating the originator on appointments and actuals for each move.

Process Flow for Originator

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1-2

Logging In

To log into DispatchManager:
1. In the web browser, type in: http://dm.ias-trinium.com/dispatchmanager/
Note: If DispatchManager is being used for training purposes, go to:
http://dm-training.iastrinium.com/dispatchmanager/
Data in the training system will not appear in production screens or reports.
2. Enter your username
3. Enter your password
4. Click LOGIN

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2-2

Creating a Work Order
The originator creates a work order when equipment needs to be moved. Work orders consist of the
following:
•
•
•
•
•
•

Header information
Various date/times
Equipment
Stops
Associated appointments
Charges

Once the work order is created, the receiver will see the order and can accept it or reject it.
To create a work order:
1. Go to the Assignment Board.
Assignment Board

Create Work Order
2. Click CREATE WORK ORDER

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The New Work Order screen is displayed.

Note: Vendor Order Number is the receivers reference number for a work order. The user can
search using the vendor order number.

3-2

Add Header Information and References Details
1. Enter header information for the work order.
Header information

Add Header Information and Reference Details
Field Name

Field Description

Work Order Number

Enter the work order number. This should be unique.

Receiver

Select a receiver to assign the work order to a trucking company. If you want to
assign the work order later using the Assignment Board, select Unassigned.

Category

Select if the work order is for an Import, Export, Container Reposition or
Chassis Reposition. Imports and Exports can include round-trip or one-way
moves.

Bill of Lading (BOL)

Enter the Bill of Lading number for an import.

Booking Number (BKG#)

Enter the booking number for an export.

Rail Billing Number

The Rail Waybill number. The railroad issues this when the rail billing is
submitted outside of Dispatch manager.

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Add Dates/Time and Shipping Details
1. Enter Dates/Time and Shipping Details for the work order.
Dates/Time and Shipping Details

Add Dates/Time and Shipping Details
Field Name

Field Description

Respond By Date

Date and Time by which the Receiver must respond to the work order by
accepting or rejecting.

Cutoff Date

Date and Time by which the export move must be gated in.

Last Free Day

Date and Time by which the import box must be gated out.

Vessel

Ocean vessel executing an import or export.

Voyage

Code for the regularly scheduled arrival or departure of the vessel.

ETA

Enter the Date/Time of the ETA of the vessel for an export.

Shipper

Enter the shipper of the goods.

Broker

Enter broker information, if applicable.

Bill To

Enter billing address.

Comments

Enter general comments about the work order.

3-4

Adding Equipment
To add equipment to a work order:
1. Click NEW under the Equipment section of the Create Work Order screen.
NEW

Add Equipment to Work Order screen is displayed.

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2. Enter equipment information.
Add Equipment Field Descriptions
Field Name

Field Description

Equipment Number

This is in the ISO format of the BIC code, a 6 digit number, and a 7th check digit.

Equipment Size/Type

Size/Type of the equipment. See Chapter 9 for the descriptions of each size/
type.

Pieces

Number of items of freight in the container.

Net Weight

Weight of the freight in a container.

Tare Weight

Weight of the container.

Gross Weight

Weight of the container and freight.

Weight Unit of Measure

Weight of the container in kilograms or pounds.

Volume

Volume of the container.

Volume Unit of Measure

Volume measurement of the container in square meters or squre feet

Freight Description

Description of freight.

Seal

Seal number.

Release Number

Authorization to pickup equipment.

HAZMAT

Hazardous material.

Overweight

Container overweight.

Shipment Number

A reference number for the work order and container.

Comments

General comments about the equipment.

3. Click SAVE or SAVE AND ADD ANOTHER to save the equipment and create a new one.
Note: Edit and delete equipment already added by selecting Add or Edit next to each
equipment.
Equipment is added to the work order.

3-6

Add Stops, Appointments and Charges
Adding Stops
Stops are the facilities where pickup and deliveries occur. For example, an import move could have stops
for the ocean terminal, the consignee, and the depot.
An unlimited amount of stops can be entered. Specify the location and activity at each stop.
1. Click NEW under the Stops section of the Create Work Order screen.
NEW

Add Stop to Work Order screen is displayed.

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2. Enter Stop information.
Stops
Field Name

Field Description

Stop Number

DispatchManager will assign a sequential stop number.

Stop Type

Optionally specify what type of action will occur at the stop. This includes Live
Load, Live Unload, Drop and Pick, Pickup, Delivery, and Return.

Facility Code

IAS-Trinium code for the stop.

Stop Reference Number

Specific reference number for a stop.

Stop Name

Name of the stop.

Address 1

First line of the address of the stop.

Address 2

Second line of the address of the stop.

City

City of the stop.

State

State of the stop.

Zip

Zip code, postal code of the stop.

Country

Country of the stop.

Comments

General comments about the stop.

3. Click SAVE or SAVE AND ADD ANOTHER to save the stop and create a new one.
Note: Edit and delete stops already added by selecting Add or Edit next to each stop.
Stops are added to the work order.

3-8

Appointments
In addition to the stop details, appointments can also be specified. Appointments are optional and can
either be entered by the Originator or Receiver.
There is a potential appointment for every stop for each piece of equipment. The appointment
information is made up of two parts:
Scheduled Appointment
The type of the appointment can be Between, After, At or Before. Between displays two
drop-down dates and times. All other types are just one date.
Scheduled Start/End
The date/time when the delivery or pickup is scheduled to be made.

Schedule Appointment

Note: BETWEEN has two dates and times.
BEFORE, AFTER and AT have one
date and time.

Schedule Start/End

To add appointments to the stop:
1. Click on APPOINTMENT DETAILS for the stop you want to edit.
2. Select if the scheduled appointment is BETWEEN, AFTER, AT, or BEFORE.
3. Enter the dates and times.
Note: Several appointments can be updated at a time by using the top row and the "Fill All"
and "Fill Selected" boxes. Stops already added can be edited and deleted by selecting
ADD or EDIT next to each equipment.

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Adding Charges
In addition to the stop details, charges can also be specified.
Charges can be created for a variety of services and then associate them to one or more equipment on a
work order. The charge can optionally be associated with a stop.
To add charges to the stop, do the following:
1. Click NEW under the Charges section of the Create Work Order screen.
NEW

Add Charge to Work Order screen is displayed.

Note: When adding a base dray charge, the originator can optionally specify a fuel surge
charge percentage. The fuel surge charge will be added with the base dray.

3-10

2. Enter Charge information.
Charges
Field Name

Field Description

Equipment

Select one or more equipment to have a charge associated to it.

Stop

The stop(s) that will have a charge associtaed to it.

Service

The type of service that will have a charge associated to it.

Amount

Amount of the charge.

Billable

Whether the charge is billable or not.

Transaction Number

Number of the current transaction that is to be charged.

Bill To

Enter billing address.

Comments

General comments about the charge.

3. Click SAVE or SAVE AND ADD ANOTHER to save the charge and create a new one.
Note: Edit and delete charges already added by selecting Add or Edit next to each charge.
Charges are added to the work order.

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When a work order is assigned the Originator will receive the following email:
Congratulations! The following work order has been assigned to you:
Details:
-------------------------------------------------------------------------------Originator: ABCD
Receiver: Direct Delivery - PCC
Work Order Number: 558804560-B
Work Order Date/Time: 05/07/2008 10:29
BOL/BKG#: 558804560-B
Bill To: DHL - CHS
Respond By Date/Time: 05/07/2008 14:00
Category: Import/Inbound Dray
Equipment: TCKU9542615 LCL
Stops: Burris Warehouse North Charleston, ThyssenKrupp Presta Ladson
Vessel/Voyage:
Cutoff Date:
Last Free Day: 05/07/2008 16:00
Comments: Rate: $80.00 + 32% FSC per Kevin Woodall
To view more details, log in to DispatchManager:
https://s02qaapp01/dispatchmanager/

Thank you,
DispatchManager Customer Support
This message (including any attachments) may contain confidential, proprietary and privileged
information intended for the specific individual or entity addressed, and is protected by law. If you are
not the intended recipient you must not disseminate, forward, print or copy it in any form or take any
action or reliance on it. If you have received this email in error, please notify the sender immediately
by replying to this message or by calling +1 510-844-3000.

Note: If the Receiver rejects a work order the Originator will receive an email.

3-12

Amending and Commenting on
a Work Order
Amend a Work Order
Update and amend work orders and communicate changes throughout the work order lifecycle. ·
• Update work orders before they are assigned to a trucking company
• Make additional changes to the work order and submit them to the trucking company·
• Quickly approve Assessorial and other amendments made by your trucking company.
The following information can be amended for a work order:
Equipment
Add Equipment

Originators or Receivers can add equipment to the work order. The amendment must
be approved or declined by the other party.

Delete Equipment

Originators or Receivers can delete equipment off the work order. The amendment
must be approved or declined by the other party.

Update Equipment

Originators or Receivers can update equipment on the work order. The amendment
must be approved or declined by the other party.
Updates

Update: BOL/BKG#,
Rail Billing Number,
Vessel, Voyage, ETA,
Cutoff Date, Respond
By, or Last Free Day

BOL/BKG#: Enter the booking number for an export.
Rail Billing Number: The Rail Waybill number. The railroad issues this when the rail
billing is submitted outside of DispatchManager.
Vessel: Ocean vessel executing an import or export.
Voyage: Code for the regularly scheduled arrival or departure of the vessel.
ETA: Estimated Time of Arrival
Cutoff Date: Date/time an export move must be gated-in at the terminal.
Respond By: Date and Time by which the Receiver must respond to the work order
by accepting or rejecting.
Last Free Day: Date/time by which an import must be gated-out from the terminal.

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Comments
Amend Comments

Enter general comments about the work order amendments.

Charges
Charges can be created for a variety of services and then associate them to one or more equipment on a
work order. The charge can optionally be associated with a stop.
Add Charge

Originators or Receivers can add charges to the work order. The amendment must be
approved or declined by the other party.

Delete Charge

Originators or Receivers can delete charges to the work order. The amendment must
be approved or declined by the other party.

Update Charge

Originators or Receivers can update charges to the work order. The amendment must
be approved or declined by the other party.
Stop

Add Stop

Originators or Receivers can add stops to the work order. The amendment must be
approved or declined by the other party.

Delete Stop

Originators or Receivers can delete stops to the work order. The amendment must be
approved or declined by the other party.

Update Stop

Originators or Receivers can update stops to the work order. The amendment must be
approved or declined by the other party.

To amend information to an existing work order, do the following:
1. Click AMEND

AMEND

4-2

The Amend Work Order screen is displayed. References, Dates and Shipping can be edited. Equipment,
Stops and Charges can also be added, edited or deleted.

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2. The information that has been amended will display in the work order.

AMENDED INFORMATION
3. Click AMEND WORK ORDER to add the information to the work order.
An email is sent to the receiver that they have the amendment. They can Approve or Decline the work
order.
• If the receiver Declines the work order they can amend the work order back to the originator.
The originator can then re-amend, cancel or comment on the work order.
• If the receiver Approves the work order, it goes back to the actual state it originally was, prior to
amending.

4-4

Note: Whenever there is a change to the work order the Activity Log will be updated. Any
change that is displayed in the Activity Log can be viewed.

View all activity for a Work Order,
including when the work order was
created, assigned, accepted, and
amended.

To view activities in the current work order, do the following:
1. In the Activity Log, click VIEW CHANGES.

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The View Activity screen is displayed. It shows all the activity details for the specific work order.

Actual change that was made.

4-6

When a work order has been declined the Originator will receive the following email:
The following amendement has been declined:
Details:
-------------------------------------------------------------------------------Originator: ABCD
Receiver: Direct Delivery - PCC
Work Order Number: 558804560-B
Work Order Date/Time: 05/07/2008 10:29
BOL/BKG#: 558804560-B
Bill To: DHL - CHS
Respond By Date/Time: 05/07/2008 14:00
Category: Import/Inbound Dray
Equipment: TCKU9542615 LCL
Stops: Burris Warehouse North Charleston, ThyssenKrupp Presta Ladson
Vessel/Voyage:
Cutoff Date:
Last Free Day: 05/07/2008 16:00
Comments: Rate: $80.00 + 32% FSC per Kevin Woodall
To view more details, log in to DispatchManager:
https://s02qaapp01/dispatchmanager/

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When a work order has been amended the Originator will receive the following email:
The following work order has been amended and needs your approval:
Details:
-------------------------------------------------------------------------------Originator: DHL
Receiver: Direct Delivery - PCC
Work Order Number: 558804560-D
Work Order Date/Time: 05/12/2008 14:26
BOL/BKG#: BOL12345
Bill To: DHL - CHS
Respond By Date/Time:
Category: Import/Inbound Dray
Equipment: TCKU9542615 40ST, TCKU9543422 40ST
Stops: Burris Warehouse North Charleston, ThyssenKrupp Presta Ladson
Vessel/Voyage:
Cutoff Date:
Last Free Day:
Comments: Rate: $80.00 + 32% FSC per Kevin Woodall
To view more details, log in to DispatchManager:
https://s02qaapp01/dispatchmanager/

4-8

Adding Comments to a Work Order
Originator or Receiver can add private or public comments to a Work Order. Comments are sent via email
and displayed in Dispatch Manager.

Send Notification Comments are displayed in
Dispatch Manager for everyone to view. An email
is sent to the other party.
Private Comments are displayed in Dispatch
Manager. Only the senders own company can view
the comments. No email is sent.
Private and Send Notification deselected
Comments are displayed in Dispatch Manager for
everyone to view. No email is sent.

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When a work order has been commented on the Originator will receive the following email:
A comment has been added to the following work order:
Details:
-------------------------------------------------------------------------------Originator: DHL
Receiver: Direct Delivery - PCC
Work Order Number: 558804560-B
Work Order Date/Time: 05/07/2008 10:29
New Comments: Freight and customs cleared.
To view more details, log in to DispatchManager:
https://s02qaapp01/dispatchmanager/

4-10

Work Orders Workbench for
Originators
The Work Orders Workbench is the first page to appear after logging into DispatchManager.

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Work Orders Workbench Column Descriptions
Column Name

Column Description

Work Order Number

Originator's reference for a work order number.

BOL/BKG#

Bill of Lading, Booking Number, or both.

Equipment

Number of the container or chassis.

Originator or Receiver

For originators, this column will show the trucking company doing the
move described in the work order. For receivers, it will show the
originator of the work order.

Category

Type of move. Can be Import/Inbound Dray, Export/Outbound Dray, Container
Reposition or Chassis Reposition.

Work Order Date/Time

Originator's date/time of the work order.

Vessel

Ocean vessel executing an import or export.

Voyage

Code for the regularly scheduled arrival or departure of the vessel.

Cutoff Date

Date/time an export move must be gated-in at the terminal.

Last Free Day

Date/time by which an import must be gated-out from the terminal.

Origin Name

Name of the first stop.

Origin City

The city of the first stop.

Destination Name

Name of the last stop.

Destination City

City of the last stop.

Source

Source of the work order. For manual orders, this will be the user's username.

7-4

Reassigning a Work Order
When a Receiver rejects a work order with a reason code the Rejection appears on activity log. The work
order is available on the Originator Assignment tab as Rejected.
To Reassign a work order, do the following:
1. Click on the ASSIGNMENT tab.
The Assignment board displays the work orders.

There are two options that can be done when reassigning a rejected work order.
1. Click on the work order to open the Work Order Detail screen to AMEND the work order,
and reassign the work order to the same receiver.
2. REASSIGN the work order to a different Receiver without amending.
2.

Click on a work order that has been Rejected.

3. Review the rejection and reason code.
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4. Click on the CHECKBOX next to the work order that is to be reassigned.
5. Click on the CHECKBOX next to the new Receiver that the work order is to be reassigned to.

CHECKBOX

6. Click ASSIGN.

ASSIGN

7. DispatchManager creates a new work order with a new activity log and the rejected work order is
cancelled and retained for historical purposes.
8. The new receiver is notified by email or outbound message.
9. The new receiver has the option to accept or reject the work order.

8-2

When a work order is rejected the Originator will receieve the following email:
The following work order was rejected:
Details:
-------------------------------------------------------------------------------Originator: ABCD
Receiver: Direct Delivery - PCC
Work Order Number: 558804560-B
Work Order Date/Time: 05/07/2008 10:29
BOL/BKG#: 558804560-B
Bill To: DHL - CHS
Respond By Date/Time: 05/07/2008 14:00
Category: Import/Inbound Dray
Equipment: TCKU9542615 LCL
Stops: Burris Warehouse North Charleston, ThyssenKrupp Presta Ladson
Vessel/Voyage:
Cutoff Date:
Last Free Day: 05/07/2008 16:00
Comments: Rate: $80.00 + 32% FSC per Kevin Woodall
To view more details, log in to DispatchManager:
https://s02qaapp01/dispatchmanager/

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8-4

Cancelling a Work Order
To cancel a work order:
1. Use the ADVANCED SEARCH on the Order Workbench to find the work order to be canceled. The work
order must be Unassigned or Assigned.

Note: Active work orders can be canceled, but make sure that the receiver is notified. Active
orders must have at least one actual delivery or pickup.
2. View the details page of the Work Order.

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3. Click CANCEL.
CANCEL

The work order will now have a status of cancel. Canceled orders can still be viewed on the Orders
Work tab.
Note: A receiver can optionally acknowledge a cancellation using work order comments.

9-2

When a work order is cancelled the Originator will receieve the following email:
The following work order has been cancelled:
Details:
-------------------------------------------------------------------------------Originator: DHL
Receiver: Direct Delivery - PCC
Work Order Number: 558804560
Work Order Date/Time: 05/07/2008 10:19
BOL/BKG#: HDMUGBWB0414188
Bill To: DHL - CHS
Respond By Date/Time: 05/07/2008 14:00
Category: Import/Inbound Dray
Equipment: TCKU9542615 LCL
Stops: Burris Warehouse North Charleston, ThyssenKrupp Presta Ladson
Vessel/Voyage: MOL Explorer/007W
Cutoff Date:
Last Free Day: 05/15/2008 16:00
Comments: Rate: $80.00 + 32% FSC per Kevin Woodall
To view more details, log in to DispatchManager:
https://s02qaapp01/dispatchmanager/

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9-4

Reports
Trucker Performance Report
Header

Date/Time Report was run, username, all parameters, # of results.

Summary Description

Appointment vs. Actual Performance

Roles who can run the report

Originator, Receiver

Parameters

Originator/Receiver Name Multi-Select, Work Order Completed
Date/Time Range

Order By

Originator or Receiver Name, Work Order Number, Equipment
Number, Stop Number

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Columns
Originator or Receiver Name

Originator, Receiver

Work Order Number

Originator's reference for a work order number.

Work Order Creation Date/Time

When the work order was created in DispatchManager

Work Order Assignment Date/Time

When the work order was assigned in DispatchManager

Equipment Number

Number of the container or chassis.

Stop Number

Sequence number of the Stop

Stop Name

Name of the stop

Final Appointment Date/Time
Type

Type of appointment: At, Begin, End, Start

Final Appointment Date/Time Start

Beginning of last appointment window received before the actual

Final Appointment Date/Time End

End of the last appointment window received before the actual

Actual Date/Time

Actual date/time of the delivery or pickup

Accept/Reject Responsiveness Report
Header

Date/Time Report was run, username, all parameters, # of results.

Summary

Response time from Assignment to Accept or Reject

Roles who can run the report

Originator, Receiver

Parameters

Originator/Receiver Name Multi-Select, Work Order Creation
Date/Time Range

Order By

Originator or Receiver Name, Work Order Number

10-2

Columns
Originator or Receiver Name

The name of the originator or receiver

Accept/Reject

If the receiver accepted or rejected the work order

Work Order Number

Work order number

Work Order Creation Date/Time

Date/time the order was created in DispatchManager

Work Order Assignment Date/
Time

Date/time the order was created in DispatchManager

Work Order Accept/Reject Date/
Time

Date/time the work order was accepted or rejected in
DispatchManager

Volume Report
Header

Date/Time Report was run, username, all parameters, # of results

Summary Description

Response time from Assignment to Accept or Reject

Roles who can run the report

Originator, Receiver

Parameters

Originator/Receiver Name Multi-Select, Work Order Completed
Date/Time Range

Order By

Originator or Receiver Name

Columns
Total Work Orders

Total number of completed work orders

Work Orders Accepted

Total number of work orders accepted

Work Orders Rejected

Total number of work orders rejected

Work Orders Amended

Total number of work orders amended

Work Orders Cancelled

Total number of work orders cancelled

Work Orders Completed

Total number of work orders completed

Total Charges for Completed Work
Orders

Total number of work orders completed

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Supported Summary Size/Types
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20BK 20' Bulk Dry Van
20CZ 20' Chassis
20DV 20' Dry Van
20FR 20' Flatrack
20HC 20' High Cube Dry Van
20HR 20' High Cube Reefer
20OT 20' Open Top
20RF 20' Reefer
20TC 20' Tank
20FB 20' Flatbed Trailer
20RFTR 20' Refrigerated Trailer
20TR 20' Domestic Trailer
40BK 40' Bulk Dry Van
40CZ 20' Chassis
40DV 40' Dry Van
40FB 40' Flatbed Trailer
40FR 40' Flatrack
40HC 40' High Cube Dry Van
40HCOT 40' High Cube Open Top
40HCRF 40' High Cube Flatrack
40HR 40' High Cube Reefer
40OT 40' Open Top
40RF 40' Reefer
40RFTR 40' Refrigerated Trailer
40PB 40' Piggyback
40TR 40' Domestic Trailer
45CZ 45' Chassis
45HC 45' High Cube Dry Van
45OT 45' Open Top
45FB 45' Flatbed Trailer
45RFTR 45' Refrigerated Trailer
45PB 45' Piggyback

DispatchManager User Manual for Originators

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45TR 45' Domestic Trailer
48DM 48' US Domestic Dry Van
48PB 48' Piggyback
48FR 48' Flatrack
48FB 48' Flatbed Trailer
48TRRF 48' Refrigerated Trailer
48DD 48' Drop Deck
48EMPU 48' EMPU
48NACS 48' NACS
48FB 48' Flatbed Trailer
48TR 48' Domestic Trailer
53DM 53' US Domestic Dry Van
53TR 53' Domestic Trailer
53DV 53' International Dry Van
53EMHU 53' EMHU High Cube
53EMUU 53' EMUU Standard
53AIR 53' Domestic Trailer Air Ride
GENSET Genset
SPEC Special

DispatchManager Glossary
Work Order

Request from the Originator to move a load from point A to B to C etc.
Also called a Transport Order.

Stop

A facility where pickup and deliveries occur. Legs occur as moves
between stops.

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Title                           : DispatchManager_originator_manual_v1.2.book
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Author                          : bparis

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DispatchManager_originator_manual_v1.2 Dispatch Manager Originator Manual V1.2

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