49 55003 Profile S PDW7880

User Manual: Profile s PDW7880

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GE Profile ™

Dishwashers

ge.com

Safety Instructions . . . . . . 2, 3

Owner’s Manual

Operating Instructions

GSD6900
PDW7300
PDW7700
PDW7800
PDW7880

Care and Cleaning . . . . . . . . . . . . 10
Control Panel and Settings . . . 4–6
Loading Place Settings . . . . . . . . . 9
Loading the Racks . . . . . . . . . . . . . 8
Optional Accessories . . . . . . . . . . .9
Using the Dishwasher . . . . . . . .6, 7

Troubleshooting Tips . . 11, 12
Consumer Support

Triton XL

™

Consumer Support . . . . .Back Cover
Product Registration . . . . . . .13, 14
Warranty . . . . . . . . . . . . . . . . . . . . 15

Write the model and serial
numbers here:
Model # __________________
Serial # __________________
You can find them on the tub wall
just inside the door.

165D4700P323

49-55003

11-05 JR

Safety Instructions

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING —
SAVE THESE INSTRUCTIONS

WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire
or explosion, electric shock, and to prevent property damage, personal injury, or death.

WARNING! WATER HEATER SAFETY
Under certain conditions hydrogen gas may be produced in a water heater that has not been used
for two weeks or more. HYDROGEN GAS IS EXPLOSIVE.

Operating Instructions

If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury
by turning on all hot water faucets and allow them to run for several minutes. Do this before using any
electrical appliance which is connected to the hot water system. This simple procedure will allow any builtup hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance
during this process.

PROPER INSTALLATION AND MAINTENANCE
This dishwasher must be properly installed and located in accordance with the Installation
Instructions before it is used. If you did not receive an Installation Instructions sheet with
your dishwasher, you can receive one by visiting our website at ge.com.

Troubleshooting Tips

■ Connect to a grounded metal, permanent wiring
system; or run an equipment-grounding
conductor with the circuit conductors and
connect to the equipment-grounding terminal
or lead of the appliance.
■ Improper connection of the equipment-grounding
conductor can result in a risk of electric shock.
Check with a qualified electrician or service
representative if you are in doubt whether the
appliance is properly grounded.
■ Dispose of discarded appliances and shipping
or packing material properly.

■ Do not attempt to repair or replace any part
of your dishwasher unless it is specifically
recommended in this manual. All other servicing
should be referred to a qualified technician.
■ To minimize the possibility of electric shock,
disconnect this appliance from the power supply
before attempting any maintenance.
NOTE: Turning the dishwasher off does not
disconnect the appliance from the power supply.
We recommend having a qualified technician
service your appliance.

Consumer Support

CAUTION: To prevent minor injury or property damage

2

■ Contents washed in Anti-bacterial mode, if
available, may be hot to the touch. Use care
before handling.
■ Using a detergent that is
not specifically designed
for dishwashers will cause
the dishwasher to fill with
suds.
■ If your dishwasher is connected to a
wall switch, ensure that the switch is
on prior to use.
■ On dishwashers with electronic controls,
if you choose to turn the switch off
between wash cycles, allow 5-10
seconds after turning the switch on before
touching START/RESET to allow the control to
reboot.

■ Non-Dishware Items: Do not wash items such
as electronic air cleaner filters, furnace filters and
paint brushes in your dishwasher. Damage to
dishwasher and discoloration or staining of
dishwasher may result.
■ Close supervision is necessary if this appliance
is used by or near children.
■ Load light, plastic items so they will not
become dislodged and drop to the bottom
of the dishwasher—they might come into
contact with the heating element and be
damaged.

WARNING! RISK OF CHILD ENTRAPMENT
PROPER DISPOSAL OF THE DISHWASHER
Junked or abandoned dishwashers are
dangerous … even if they will sit for “just a
few days.” If you are getting rid of your old
dishwasher, please follow the instructions below
to help prevent accidents.

Safety Instructions

ge.com

Before You Throw Away Your Old
Dishwasher:

WARNING!

Door latch keeper

When using your dishwasher, follow basic precautions,
including the following:

■ Use this appliance only for its intended purpose
as described in this Owner's Manual.

■ Do not operate your dishwasher unless all
enclosure panels are properly in place.

■ Do not touch the heating element during or
immediately after use.

Consumer Support

READ AND FOLLOW THIS SAFETY INFORMATION
CAREFULLY.

Troubleshooting Tips

■ Do not tamper with controls.
■ Use only powder, tabs, liquid detergents or rinse
agents recommended for use in a dishwasher and ■ Do not abuse, sit on or stand on the door or dish
keep them out of the reach of children. Cascade®,
rack of the dishwasher.
Cascade® Complete and Electrasol® Automatic
■ Do not allow children to play around dishwasher
Dishwashing Detergents, and Jet-Dry® and
when opening or closing door due to the possibility
Cascade Rinse Aid® rinse agents have been
of small fingers being pinched in door.
approved for use in all GE dishwashers.
■ Do not discard a dishwasher without first removing
■ Locate sharp items so that they are not likely
the door of the washing compartment.
to damage the door seal.
■ Do not store or use combustible materials, gasoline
■ Load sharp knives with the handles up to reduce
or other flammable vapors and liquids in the
the risk of cut-type injuries.
vicinity of this or any other appliance.
■ Do not wash plastic items unless marked
■ Do not allow children to play with, on or inside this
dishwasher safe or the equivalent. For plastic
appliance or any discarded appliance.
items not so marked, check the manufacturer's
recommendations.

Operating Instructions

■ Take off the door of the washing compartment
or remove the door latch keeper (as shown).

SAVE THESE INSTRUCTIONS

3

Safety Instructions

About the dishwasher control panel.
You can locate your model number on the tub wall just inside the door. Throughout this manual, features and
appearance may vary from your model.

1

3

6

5

4

2

Operating Instructions

Control Settings
1

Status Indicator Lights
The Status display tells you what’s happening while the dishwasher is in operation and may flash, indicating a
malfunction (see page 6). The lights will come ON indicating the sequence of operation the dishwasher is in.
SENSING
WASHING

Displayed during rinse periods.

DRYING

Displayed during HEATED DRY.

CLEAN

Troubleshooting Tips

Displayed during prewash and main wash periods.

RINSING

SANITIZED

Consumer Support

Displayed while the ExtraClean™ Sensor is measuring the amount of soil and temperature of
water. The dishwasher will adjust the selected cycle to achieve optimal performance.

Displayed when cycle has met sanitization conditions. Light remains ON until door is opened.
Displayed when a wash cycle is complete. The light will remain ON until door is opened.

2

Time Remaining Display (on some models)

3

Selections

During operation, the display shows the minutes remaining until the cycle is complete. The display may
adjust the remaining time while the Sensing light is on. The time displayed at the start of each cycle may
change from the factory setting as the unit customizes itself to home use. During a delay start, the display
will show hours of time remaining until the cycle starts.
The light above the selected pad will be ON to indicate which WASH CYCLE has been selected.
ANTI-BACTERIA Heavy 9.1 gal., 91 min.
Medium 7.8 gal., 89 min.
Light 6.5 gal., 87 min.
This cycle raises the water temperature in the final rinse to sanitize your dishware. The
cycle length will vary depending on the temperature of your inlet water.
NOTE: The Anti-Bacteria cycle is monitored for sanitization requirements. If the cycle is
interrupted during or after the main wash portion or if the incoming water temperature is so
low that adequate water heating cannot be achieved, the sanitizing conditions may not be
met. In these cases, the sanitized light will not illuminate at the end of the cycle.
NOTE: NSF-certified residential dishwashers are not intended for licensed food
establishments.
POTS or COOK Heavy 10.4 gal., 102 min.
& PANS
WARE Medium 9.1 gal., 76 min.
Light 7.8 gal., 72 min.
This cycle is meant for heavily soiled dishes or cookware with dried-on or baked-on soils. This
cycle may not remove burned-on foods. Everyday dishes are safe to be used in this cycle.
NORMAL WASH

4

Heavy 9.1 gal., 77 min.
Medium 6.5 gal., 62 min.
Light 5.2 gal., 49 min.
This cycle is for medium/heavily soiled dishes and glassware.

ge.com

Safety Instructions

SPEED CYCLE

Heavy 7.8 gal., 37 min.
Medium 6.5 gal., 33 min.
Light 5.2 gal., 29 min.
This cycle is for everyday dishes and glassware.

CHINA CRYSTAL

Heavy 9.1 gal., 52 min.
Medium 7.8 gal., 45 min.
Light 6.5 gal., 38 min.
This cycle is for lightly soiled china and crystal.

GLASSES
Heavy 9.1 gal., 49 min.
(on some models) Medium 7.8 gal., 42 min.
Light 6.5 gal., 40 min.

RINSE ONLY

Heavy 2.6 gal., 7 min.
Light 1.3 gal., 4 min.
For rinsing partial loads that will be washed later. Do not use detergent with this cycle.

NOTE: This dishwasher is equipped with an ExtraClean™ Sensor with automatic temperature control;
therefore cycle length and time may vary depending on soil and temperature conditions.
NOTE: Only the Anti-Bacteria cycle has been designed to meet the requirements of Section 6, NSF 184 for
soil removal and sanitization efficacy.

4

Enhancements/Extras
The light above the selected pad will be ON to indicate which ENHANCEMENT/EXTRA has been selected.
For use with heavily soiled and/or dried-on, baked-on soils. This option MUST be
selected PRIOR to starting the cycle. This option adds 16 minutes to the cycle time.
NOTE: Cannot be selected with RINSE ONLY cycle.

HEATED DRY
Light OFF

Shuts off the drying heat option. Dishes air dry naturally and energy is saved. For
faster air dry, you can prop the door open after the CLEAN light illuminates.

HEATED DRY
Light ON

Turns the heater on for fast drying. This will extend the time to your wash cycle by 8
minutes for the SPEED CYCLE and 30 minutes for all other cycles. NOTE: Cannot be
selected with RINSE ONLY cycle.

LOCK

When selected, the cycle will run longer with heating elements on to improve both
wash and dry performance. NOTE: Cannot be selected with RINSE ONLY cycle.

DELAY HOURS

You can delay the start of a wash cycle for up to 9 hours. Touch the DELAY HOURS pad
to choose the number of hours you want to delay the start of the cycle; then touch
START/RESET. The machine will count down and start automatically at the correct time.
Touching START/RESET a second time will cancel the DELAY START selection. NOTE: If
you forget to fully close the door, a reminder signal will beep until you do so.

RESET

To change a cycle after washing starts, touch the START/RESET pad to cancel the
cycle. The START/RESET light will flash while the water is pumped out if needed. This
takes approximately 90 seconds. When the light stops flashing, the dishwasher can be
reprogrammed and restarted.

5

Consumer Support

ADDED HEAT or
EXTRA HOT WASH
(on some models)

You can lock the controls to prevent any selections from being made. Or you can lock
the controls after you have started a cycle.
Children cannot accidentally start dishwasher by touching pads with this option
selected.
To unlock the dishwasher controls, touch and hold the HEATED DRY pad for 3 seconds.
To lock the dishwasher, touch and hold the HEATED DRY pad for 3 seconds. The light
above the LOCK pad will turn off.

Troubleshooting Tips

PRE WASH
(on some models)

Operating Instructions

This cycle is specifically designed for glasses.

Safety Instructions

5

Start

6

Clean

Close the dishwasher door and select the cycle and
desired enhancements. Touch the START/RESET pad to
begin the cycle. Water fill begins, and approximately 60
seconds later the wash action begins.
NOTE: The dishwasher remembers your last cycle so
you don’t have to reprogram each time. When the
dishwasher door is fully closed, the control panel |lights
will display the last settings you selected.

If you don’t want to change any of the settings, simply
touch the START/RESET pad to begin the cycle.
If the door is closed, the indicator lights will turn
off if the START/RESET pad is not selected within two
minutes. To activate the display, open and close the door
or press any pad.
Also, if a power failure occurs, NORMAL and HEATED
DRY will automatically be programmed. Make any new
selections and touch the START/RESET pad to begin the
cycle.

The CLEAN light is illuminated when a wash cycle
is complete. The light will stay ON until the door is
opened.

Flashing display lights.
Status Indicator Lights

What It Means

START/RESET

Cycle has been interrupted by pressing the START/RESET pad. Light will quit
flashing after the dishwasher automatically drains out the water.

Using the dishwasher.

Check the Water Temperature
The entering water should be at least 120°F and not more
than 150°F for effective cleaning and to prevent dish
damage. Check the water temperature with a candy or
meat thermometer. Turn on the hot water faucet nearest

the dishwasher, place the thermometer in a glass and let
the water run continuously into the glass until the
temperature stops rising.

Use Jet-Dry ® or Cascade Crystal Clear® Rinse Agent

Troubleshooting Tips

Operating Instructions

About the dishwasher control panel.

Jet-Dry® or Cascade Crystal Clear® rinse agents remove spots and prevent new film buildup on your dishes, glasses,
flatware, cookware and plastic.

Filling the Dispenser
The rinse agent dispenser holds 3.5 oz. of rinse agent. Under normal conditions, this will
last approximately one month. Try to keep it full, but do not overfill.
Make sure the dishwasher door is fully open.

1 Turn the dispenser cap to the left and lift it out.
2 Add rinse agent until the indicator window looks full.
3 Clean up any spilled rinse agent with a damp cloth.
4 Replace the dispenser cap.
5

Indicator
window

Dispenser cap

Rinse Aid Setting

Consumer Support

The amount of rinse agent released into the final wash can be adjusted. The factory
setting is at the midpoint. If there are rings of calcium (hard water) spots on dishes, try
a higher setting.
To adjust the setting
Remove the dispenser knob; then turn the adjuster counterclockwise to increase the
amount of rinse agent.

Rinse
agent
adjuster

Dish Preparation Prior to Loading
6

■ No prerinsing of normal food soil is required.
■ Scrape off hard soils, including bones, toothpicks, skins
and seeds.
■ Remove large quantities of any remaining food.

■ Remove leafy vegetables, meat trimmings and
excessive amounts of grease or oil.
■ Remove acidic food soils that can discolor stainless
steel.

Using the dishwasher.

ge.com

is closed.

Proper Use of Detergent

Medium

Medium hard

MAIN WASH

Extremely
hard

PRE
WASH

Filling the Dispenser

Cover latch

DO NOT USE HAND DISH DETERGENT

NOTE: Using a detergent that is not specifically
designed for dishwashers will cause the dishwasher
to fill with suds. During operation, these suds will spill
out of the dishwasher vents, covering the kitchen floor
and making the floor wet.
Because so many detergent containers look alike,
store the dishwasher detergent in a separate space
from all other cleaners. Show anyone who may use
the dishwasher the correct detergent and where
it is stored.
While there will be no lasting damage to the
dishwasher, your dishes will not get clean using a
dishwashing detergent that is not formulated to
work with dishwashers.

Consumer Support

dispenser cover is closed, open the cover
1 Ifbythedepressing
the cover latch.
Add the detergent to the Main Wash section,
2 as per guidelines.
the Pre-wash section if water is extremely hard.
3 Fill
4 Close the dispenser cover.

Pre-wash
section

Troubleshooting Tips

Soft

Main
wash
section

Cover

Operating Instructions

Use only detergent specifically made for use in
dishwashers. Cascade®, Cascade Complete® and
Electrasol® Automatic Dishwashing Detergents have
been approved for use in all GE dishwashers. Keep
your detergent fresh and dry. Don’t put detergent into
the dispenser until you’re ready to wash dishes.
All wash cycles except RINSE ONLY require detergent.
The amount of detergent to use depends on whether
your water is hard or soft.
Protect your dishes and dishwasher by contacting
your water department and asking how hard your
water is. Twelve or more grains is extremely hard
water. A water softener is recommended. Without it,
lime can build up in the water valve, which could stick
while open and cause flooding. Too much detergent
with soft water can cause a permanent cloudiness of
glassware, called etching.
The detergent cup has indicator lines to help you.
Use the right amount of detergent. As a guide:
For Soft water (water hardness <4 Grains Per Gallon, GPG),
fill cup to the first line.
For Medium water (4–8 GPG), fill cup to the
second line.
For Medium hard water (8–12 GPG), fill cup.
For Extremely hard water (>12 GPG), fill both cups.

It is normal for the cover to open partially when
dispensing detergent.

Forget to Add a Dish?
A forgotten dish can be added any time before the main
wash.
Squeeze the door latch to release the door.

1 Do not open the door until the water spray action
2 stops. Steam may rise out of the dishwasher.

Safety Instructions

Using the Dishwasher Door
door must be closed to select a
the door is opened during a cycle and left open, the
1 The
2 Ifdishwasher
LOAD SELECTION or an ENHANCEMENT.
will beep once every minute until the door

forgotten dishes.
3 Add
4 Close the door.

7

Safety Instructions

Loading the dishwasher racks.
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware
baskets may vary from your model.

Upper Rack
Although the upper rack is for glasses, cups
and saucers, pots and pans can be placed
in this rack for effective cleaning. Cups and
glasses fit best along the sides. This is also
a secure place for dishwasher-safe plastics.
The upper rack is adjustable (on some
models) to add flexibility in loading your
dishwasher. To lower, push tabs in and lower
rack. To raise, just pull up on rack until it
snaps.

Operating Instructions

Tab

The utility shelf (on some models) may be
placed in the up or down position to add
flexibility. A wine glass holder (on some
models) secures wine glasses for best
washability. Because wine glasses come
in various sizes, after loading, slowly push
in the rack to make sure they will clear
the top of the dishwasher.

The upper rack is good for all kinds of
odd-shaped utensils. Saucepans, mixing
bowls and other items should be placed face
down. Fold-down tines (on some models)
provide flexibility for extra-large and hard-tofit items.
Secure larger dishwasher-safe plastics over
2 tines when possible.
Make sure small plastic items are secure so
they can’t fall onto the heater.
Be sure that items do not protrude through the
bottom of the rack and block rotation of the
middle spray arm. This could result in poor
wash performance for items in the upper rack.
Check to make sure that no items will block
rotation of the wash arms.

Lower Rack

Consumer Support

Troubleshooting Tips

The lower rack is best used for plates,
saucers, and cookware. Large items such
as broiler pans and baking racks should
go along the left-hand side. Load platters,
pots and bowls along the sides, in corners, or
in the back. The soiled side of items should
face the center of the rack. If necessary,
oversized glasses and mugs can be placed in
the lower rack to maximize loading flexibility.

Also, be careful not to let a portion of
an item such as a pot or dish handle
extend through the bottom rack. This could
block the wash arm and cause poor washing
results.
Fold-down tines (on some models) provide
flexibility for extra-large and hard-to-fit items.
The tines may be left in the up position or
folded down to customize the lower rack.

Silverware Basket

Don’t let any item
extend through
bottom.

To remove end baskets, grasp the
basket at opposite corners and slide
apart.

8

A variety of options is available regarding
the three-piece silverware basket in your
dishwasher. The complete basket is designed
to fit on the right side of the lower rack.
Additionally, each end of the basket is
removable to add loading flexibility to
accommodate flatware and lower rack
capacity needs.
To load flatware, simply push the adjustable
handle to either side. Put flatware in the
basket with knife handles up to protect
your hands. Place spoons in the basket
with handles down. Mix knives, forks and
spoons so they don’t nest together.

The provided lids with slots can be used
to avoid nesting of silverware. Small plastic
items, such as measuring spoons and
lids for small containers, should go in
the bottom of the silverware basket with
silverware on top.
The lids of both end and middle baskets can
be closed to contain small items. Long items
can be placed on the utility shelf in the
upper rack.

Loading place settings…

ge.com

Lower Rack—10 place settings

Follow these guidelines for loading 12 place settings. Features and appearance of racks and silverware baskets
may vary from your model.

Troubleshooting Tips

Upper Rack—12 place settings

Lower Rack—12 place settings

About optional accessories.
You can change the appearance of your
dishwasher to match your kitchen cabinets
by ordering one of these optional accessories
(PDW7700 models only):
■ 1/4” Wood Panel Trim Kit

Operating Instructions

Upper Rack—10 place settings

Safety Instructions

Follow these guidelines for loading 10 place settings. Features and appearance of racks and silverware baskets
may vary from your model.

These accessories are available at extra cost
(VISA, MasterCard, or Discover cards accepted)
by calling 800.626.2002.
Specify accessory number when ordering.

■ 3/4” Trimless Wood Panel Kit

Wood panel trim kit—This accessory contains
trim and instructions for you to supply and
install a 1/4″ thick decorative wood door:
■ GPF825B (Black)
■ GPF825W (White)
■ GPF825C (Bisque)

Trimless wood panel kit—This accessory
contains parts and instructions for you to supply
and install a 3/4″ thick decorative wood door:
■ GPF875B (Black)
■ GPF875W (White)
■ GPF875C (Bisque)

9

Consumer Support

Descriptions of Optional Accessories

Safety Instructions

Caring for the dishwasher.
To clean the control panel use a lightly dampened
cloth, then dry thoroughly. To clean the exterior, use
a good appliance polish wax.

Never use sharp objects, scouring pads or harsh
cleaners on any part of the dishwasher.

Protect Against Freezing
If your dishwasher is left in an unheated
place during the winter, ask a service
technician to:

water from the water inlet line
3 Drain
and water valve. (Use a pan to catch
the water.)

the water inlet line to the
off electrical power to the
4 Reconnect
1 Cut
water valve.
dishwasher. Remove fuses or trip circuit

Operating Instructions

breaker.
off the water supply and
2 Turn
disconnect the water inlet line
from the water valve.

Air gap

Does Your Dishwasher Have
an Air Gap?
An air gap protects your dishwasher
against water backing up into it if a drain
clogs. The air gap is not a part of the
dishwasher. It is not covered by your
warranty. Not all plumbing codes require
air gaps, so you may not have one.

Check the air gap any time
your dishwasher isn’t
draining well.

Troubleshooting Tips

The Stainless Steel Panels
The stainless steel panels can be cleaned
with CERAMA BRYTE Stainless Steel
Appliance Cleaner or a similar product
using a clean, soft cloth.

Consumer Support

You can order CERAMA BRYTE Stainless
Steel Appliance Cleaner through GE Parts
by calling 800.626.2002 (for U.S. only).

10

The air gap is easy to clean.
off the dishwasher and lift off the
1 Turn
chrome cover.
the plastic cap and clean with
2 Remove
a toothpick.

ge.com

Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit ge.com. You may not need to call for service.
Error Messages

Possible Causes

What To Do

Problem

Possible Causes

What To Do

Dishes and flatware
not clean

Low inlet water temperature

• Make sure inlet water temperature is correct (see page 8). Turn on
the hot water faucet nearest the dishwasher, let run until the water
temperature stops rising. Then start the dishwasher and turn off
the faucet. This insures the entering water is hot.

Operating Instructions

START/RESET status You have pressed the
• Press the START/RESET pad only when you want to restart the
indicator light flashing START/RESET pad while the
dishwasher.
dishwasher is running. This will
cancel the cycle. The light will stop
flashing after the dishwasher drains
(about 90 seconds).
Dishwasher BEEPS
This is a reminder that your
• Close and latch the door after opening it mid-cycle.
once every 30 seconds dishwasher door has been left
open during operation. It will
continue beeping until you close
the door.

Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual?
If so, wait until pressure is normal before using your dishwasher.
Air gap or disposer is clogged

• Clean the air gap or flush the disposer.

Improper rack loading

• Make sure large dishware does not block the detergent dispenser
or the wash arms. See the Loading the dishwasher racks section.

No air gap or high drain loop

• Verify that you have an air gap or a high drain loop. Refer to
the Installation Instructions.

Extremely hard water
Low inlet water temperature
Overloading the dishwasher
Improper loading
Old or damp powder detergent
Rinse agent dispenser empty
Too little detergent

• Use Jet-Dry ® or Cascade Crystal Clear® rinse agents to remove spots and
prevent new film buildup.
• To remove stubborn spots and pre-existing film from glassware:
1 Remove all metal utensils from the dishwasher.
2 Do not add detergent.
3 Select the POTS & PANS cycle.
4 Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher
will now be in the main wash.
5 Open the door and pour 2 cups (500 ml) of white vinegar into the
bottom of the dishwasher.

Troubleshooting Tips

Spots and filming
on glasses and
flatware

Safety Instructions

Before you call for service…

6 Close the door and allow to complete the cycle. If vinegar rinse doesn’t
work: Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals
instead of vinegar.

Suds in the tub

Combination of soft water and
too much detergent

• This is called etching and is permanent. To prevent this from happening,
use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get them clean.

Water temperature entering
the dishwasher exceeds 150°F

• This could be etching. Lower the water heater temperature.

Correct detergent
wasn’t used

• Use only automatic dishwasher detergents to avoid sudsing.
Cascade® and Electrasol® Automatic Dishwashing Detergents
have been approved for use in all GE dishwashers.
• To remove suds from the tub, open the dishwasher and let
suds dissipate. Close and latch the dishwasher. Pump out water
by touching the START/RESET pad once; then 30 seconds later,
touch the START/RESET pad again. Repeat if necessary.

Rinse agent was spilled

• Always wipe up rinse agent spills immediately.

11

Consumer Support

Cloudiness on
glassware

Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support

Before you call for service…
Problem

Possible Causes

What To Do

Detergent left in
dispenser cups
Black or gray
marks on dishes
Dishes don’t dry

Dishes are blocking the
detergent cup
Aluminum utensils have
rubbed against dishes
Low inlet water temperature

• Reposition the dishes, so the water from the lower spray arm can
flush the detergent cup. See the Loading the dishwasher section.
• Remove marks with a mild, abrasive cleaner.

Rinse agent dispenser is empty
Control panel responded Door latch may not be properly
to inputs but dishwasher seated
never filled with water
Water valve may be turned off
Stained tub interior
Some tomato-based foods can
cause reddish stains

Dishwasher won’t run

Make sure inlet water temperature is at least 120°F.
Select HEATED DRY.
Use HOT START, HOT WASH or ADDED HEAT options.
Select a higher cycle, such as ANTI-BACTERIA, SANI WASH or POTS & PANS.

• Check the rinse agent dispenser and fill as required.
• Make sure the door is firmly closed.

• Make sure water valve (usually located under the sink) is turned on.
• Use of the RINSE ONLY cycle after adding the dish to the load
can decrease the level of staining. GE recommends Cascade®
Plastic Booster to help remove these types of stains.
Tea or coffee stains
• Remove the stain by hand, using a solution of 1/2 cup bleach
and 3 cups warm water.
WARNING
Before cleaning interior, wait at least 20 minutes after a cycle for the
heating elements to cool down. Failure to do so can result in burns.
An overall yellow or brown film can • A special filter in the water supply line is the only way to correct
be caused by iron deposits in water this problem. Contact a water softener company.
White film on inside surface—
• GE recommends Jet-Dry ® or Cascade Crystal Clear® to help
hard water minerals
prevent hard water mineral deposits from forming.
• Run dishwasher with citric acid to remove mineral deposits. Citric acid
(Part number: WD35X151) can be ordered through GE Parts. See back
cover for ordering information.
Fuse is blown or circuit breaker
• Replace fuse or reset circuit breaker. Remove any other appliances from
is tripped
the circuit.
Power is turned off

• In some installations, the power to the dishwasher is provided through a
wall switch, often located next to the disposer switch. Make sure it is on.

Control panel is locked

• Unlock control panel. See page 5 or 7.

Reboot your control

• Turn off power to the dishwasher (circuit breaker or wall switch) for
30 seconds; then turn back on.
• Each pad must be touched within 30 seconds of the others.
To relight, touch any pad again, or unlock and relatch door.

Control panel lights
go off when you’re
setting controls
Water standing in
the bottom of the tub
Water won’t pump
out of the tub

Time too long between
touching of selected pads

Steam

This is normal

Sanitized light does
not illuminate at the
end of the cycle
(Anti-Bacteria
cycle only)
Noise

The door was opened and the
cycle was interrupted during
or after the main wash portion
The incoming water
temperature was too low
Normal operating sounds

12

•
•
•
•

This is normal
Drain is clogged

• A small amount of clean water around the outlet on the tub
bottom at the back of the tub keeps the water seal lubricated.
• If you have an air gap, clean it. See page 12.
• If the dishwasher drains into a disposer, run disposer clear.
• Check to see if your kitchen sink is draining well. If not, you
may need a plumber.
• Warm, moist air comes through the vent by the door latch during drying
and when water is being pumped out. This is necessary for drying.
• Do not interrupt the cycle anytime during or after main wash.
• Raise the water heater temperature to between 120°F and 140°F.

•
•
•
•
Rattling dishes when the spray •
arm rotates

Detergent cup opening.
Water entering dishwasher.
The motor stops and starts at various times during the cycle.
Drain pump sounds during the pump out.
Make sure dishes are properly loaded. See the Loading the
dishwasher racks section.

GE Service Protection Plus™
GE, a name recognized worldwide for quality and dependability, offers you
Service Protection Plus ™—comprehensive protection on all your appliances—
No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call

We’ll Cover Any
Appliance. Anywhere.
Anytime.*

You will be completely satisfied with our service protection or you may request your money back
on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable household
products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800.626.2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.

✁

Cut here

Please place in envelope and mail to:

General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150

13

Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!

Follow these three steps to protect your new appliance investment:

1 2 3
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the unlikely event of a
safety modification.

After mailing the
registration below,
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number
is 800.GE.CARES
(800.432.2737).

Model Number

Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.

Serial Number

Important: If you did not get a registration card with your
product, detach and return the form below to
ensure that your product is registered, or register
online at ge.com.

✁

Cut here

Consumer Product Ownership Registration
Model Number

nt
rta
po
Im Mail y!
da
To

Mr. ■

Ms. ■

Mrs. ■

Serial Number

Miss ■

First
Name

Last
Name

Street
Address

Apt. #

E-mail Address*

Date Placed
In Use

Month

Zip
Code

State

City

Day

Year

Phone
Number

_

_

* Please provide your e-mail address to receive, via e-mail, discounts, special offers and other important
communications from GE Appliances (GEA).

GE Consumer & Industrial
Appliances
General Electric Company
Louisville, KY 40225
ge.com

14

* ■ Check here if you do not want to receive communications from GEA’s carefully selected partners.
FAILURE TO COMPLETE AND RETURN THIS CARD DOES NOT DIMINISH YOUR WARRANTY RIGHTS.
For information about GEA’s privacy and data usage policy, go to ge.com and click on “Privacy Policy” or call
800.626.2224.

All warranty service provided by our Factory Service Centers,
or an authorized Customer Care® technician. To schedule
service, on-line, 24 hours a day, visit us at ge.com, or call
800.GE.CARES (800.432.2737). Please have serial number and
model number available when calling for service.

Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.

GE Will Replace:

One Year
From the date of the
original purchase

Any part of the dishwasher which fails due to a defect in materials or workmanship. During
this limited one-year warranty, GE will also provide, free of charge, all labor and related service
to replace the defective part.

Five Years
(for models PDW7300,
PDW7700, PDW7800
and PDW7880)
From the date of the
original purchase

The dishwasher racks or the electronic control module, if they should fail due to a defect in
materials or workmanship. During this five-year limited warranty, you will be responsible for any
labor or in-home service costs.

Lifetime of Product
(for models PDW7300,
PDW7700, PDW7800
and PDW7880)

The PermaTuf ® tub or door liner, if it fails to contain water due to a defect in materials or
workmanship. During this limited warranty, GE will also provide, free of charge, all labor and
related service to replace the defective part.

Operating Instructions

For The Period Of:

What GE Will Not Cover:
■ Damage to the product caused by accident, fire, floods
or acts of God.

■ Improper installation, delivery or maintenance.

■ Incidental or consequential damage caused by possible
defects with this appliance.

■ Replacement of house fuses or resetting of circuit
breakers.

■ Cleaning or servicing of the air gap device in the
drain line.
■ Damage caused after delivery.
■ Product not accessible to provide required service.

EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed by law.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state. To know
what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.

Warrantor: General Electric Company. Louisville, KY 40225

15

Consumer Support

This warranty is extended to the original purchaser and any succeeding owner for products purchased for
home use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not
available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE
Service location for service. Proof of original purchase date is needed to obtain service under the warranty.
In Alaska, the warranty excludes the cost of shipping or service calls to your home.

Troubleshooting Tips

■ Service trips to your home to teach you how to use
the product.
■ Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.

Safety Instructions

GE Dishwasher Warranty.

Consumer Support.
GE Appliances Website

ge.com

Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts™”
your questions, and so much more...

Schedule Service

ge.com

Expert GE repair service is only one step away from your door. Get on-line and schedule your service at
your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.

Real Life Design Studio

ge.com

GE supports the Universal Design concept—products, services and environments that can be used by
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen design ideas
for people with disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.GEAC
(800.833.4322).

Extended Warranties

ge.com

Purchase a GE extended warranty and learn about special discounts that are available while your warranty
is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours.
GE Consumer Home Services will still be there after your warranty expires.

Parts and Accessories

ge.com

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes
(VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at
800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since improper
servicing may cause unsafe operation.

Contact Us

ge.com

If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or write to:
General Manager, Customer Relations
GE Appliances, Appliance Park
Louisville, KY 40225

Register Your Appliance

ge.com

Register your new appliance on-line—at your convenience! Timely product registration will allow for
enhanced communication and prompt service under the terms of your warranty, should the need arise.
You may also mail in the preprinted registration card included in the packing material.

Printed in the United States
Printed on Recycled Paper



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Keywords                        : GE, Triton, Triton XL, NW06, Inspira, Profile, Dishwasher, Owner's Manual, 165D4700P323, GSD6900, PDW7300, PDW7700, PDW7800, PDW7880, 11-05 JR, 49-55003
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