HP LaserJet Pro 400 M401 Printer Series Repair Manual ENWW Laser Jet

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LASERJET PRO 400

Repair Manual

M401

HP LaserJet Pro 400 M401 Printer Series
Repair Manual

Copyright and License

Trademark Credits

© 2012 Copyright Hewlett-Packard
Development Company, L.P.

Microsoft®, Windows®, Windows® XP,
and Windows Vista® are U.S. registered
trademarks of Microsoft Corporation.

Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Part number: CF270-90977
Edition 2, 10/2012

Conventions used in this guide
TIP:

Tips provide helpful hints or shortcuts.

NOTE: Notes provide important information to explain a concept or to complete a task.
CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging
the product.
WARNING! Warnings alert you to specific procedures that you should follow to avoid personal
injury, catastrophic loss of data, or extensive damage to the product.

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Conventions used in this guide

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Table of contents

1 Removal and replacement ................................................................................................ 1
Removal and replacement strategy ............................................................................................. 2
Electrostatic discharge ............................................................................................... 2
Required tools ........................................................................................................... 3
Types of screws ........................................................................................................ 3
Service approach ..................................................................................................................... 3
Before performing service .......................................................................................... 3
After performing service ............................................................................................. 4
Post-service test ......................................................................................................... 4
Print-quality test .......................................................................................... 4
Parts removal order ................................................................................................... 5
Removal and replacement procedures ........................................................................................ 6
Rollers ..................................................................................................................... 6
Multipurpose (MP) tray pickup roller ............................................................. 6
Multipurpose (MP) tray separation pad ......................................................... 6
Tray 2 and optional Tray 3 pickup roller ....................................................... 8
Tray 2 and optional Tray 3 separation pad ................................................... 9
Covers and control panel ......................................................................................... 10
Left cover ................................................................................................ 10
Right cover .............................................................................................. 12
Top cover with LCD control-panel module .................................................... 13
LCD control panel .................................................................................... 14
Top cover with touchscreen control-panel module ......................................... 16
Touchscreen control panel ......................................................................... 18
Rear cover, rear door, and feed assembly ................................................... 20
Cartridge door and front cover assembly .................................................... 23
Main assemblies ..................................................................................................... 26
Laser scanner assembly ............................................................................. 26
Registration roller assembly ....................................................................... 27
Fuser assembly and paper feed guide ......................................................... 29
Face down drive or duplex drive assembly .................................................. 32
Solenoids ............................................................................................................... 34
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Tray 1 solenoid ........................................................................................ 34
Duplex solenoid ....................................................................................... 35
Motors and fans ...................................................................................................... 37
Main motor ............................................................................................. 37
Fan ........................................................................................................ 39
Printed circuit-board assemblies (PCAs) ...................................................................... 41
Engine controller assembly (DC controller) PCA ............................................ 41
Universal serial bus (USB) PCA .................................................................. 46
Formatter PCA ......................................................................................... 48
Wireless PCA .......................................................................................... 48
Power switch PCA .................................................................................... 49
Connecting PCA ...................................................................................... 51
Miscellaneous parts ................................................................................................. 52
Transfer roller .......................................................................................... 52
Multipurpose (MP) tray pickup gear assembly .............................................. 52
Optional paper feeder (Tray 3) ................................................................................. 53
Optional paper feeder right cover .............................................................. 54
Optional paper feeder driver PCA .............................................................. 54
Optional paper feeder paper sensor PCA ................................................... 55
2 Parts and diagrams ........................................................................................................ 59
Order parts by authorized service providers .............................................................................. 60
Order replacement parts .......................................................................................... 60
Related documentation and software ......................................................................... 60
Supplies part numbers ............................................................................................. 60
Whole-unit replacement part numbers ........................................................................ 60
How to use the parts lists and diagrams .................................................................................... 62
Assembly locations ................................................................................................................. 63
HP LaserJet M401a, M401n, M401d models ............................................................. 63
HP LaserJet M401dn and M401dw models ................................................................ 64
Optional paper feeder ............................................................................................. 65
Covers, panels, and doors ...................................................................................................... 66
Internal assemblies ................................................................................................................. 70
Input devices ......................................................................................................................... 82
500-sheet paper feeder ........................................................................................... 82
Paper feeder covers .................................................................................. 82
Paper feeder main body (1 of 2) ................................................................ 84
Paper feeder main body (2 of 2) ................................................................ 86
Alphabetical parts list ............................................................................................................. 88
Numerical parts list ................................................................................................................ 93

vi

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Index ................................................................................................................................. 99

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List of tables

Table 2-1

Order parts, accessories, and supplies .................................................................................... 60

Table 2-2

Related documentation and software ...................................................................................... 60

Table 2-3

Supplies part numbers ........................................................................................................... 60

Table 2-4

Whole-unit replacement part numbers ..................................................................................... 60

Table 2-5

Assembly locations: HP LaserJet M401a, M401n, M401d models ............................................. 63

Table 2-6

Assembly locations: HP LaserJet M401dn and M401dw models ................................................ 64

Table 2-7

Assembly locations: optional paper feeder .............................................................................. 65

Table 2-8

Covers, panels, and doors (LCD control panel models) .............................................................. 67

Table 2-9

Covers, panels, and doors (touchscreen control panel models) ................................................... 69

Table 2-10

Internal components (1 of 5) ................................................................................................ 71

Table 2-11

Internal components (2 of 5) ................................................................................................ 73

Table 2-12

Internal components (3 of 5) ................................................................................................ 75

Table 2-13

Internal components (4 of 5) ................................................................................................ 77

Table 2-14

Internal components (5 of 5) ................................................................................................ 79

Table 2-15

PCA location ..................................................................................................................... 81

Table 2-16

Paper feeder covers ............................................................................................................ 83

Table 2-17

Paper feeder main body (1 of 2) .......................................................................................... 85

Table 2-18

Paper feeder main body (2 of 2) .......................................................................................... 87

Table 2-19

Alphabetical parts list ......................................................................................................... 88

Table 2-20

Numerical parts list ............................................................................................................. 93

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List of figures

Figure 1-1

Phillips and Pozidriv screwdriver comparison ............................................................................ 3

Figure 1-2

Parts-removal order ................................................................................................................ 5

Figure 1-3

Remove the MP tray pickup roller ............................................................................................ 6

Figure 1-4

Remove the MP tray separation pad (1 of 5) ............................................................................. 7

Figure 1-5

Remove the MP tray separation pad (2 of 5) ............................................................................. 7

Figure 1-6

Remove the MP tray separation pad (3 of 5) ............................................................................. 8

Figure 1-7

Remove the MP tray separation pad (4 of 5) ............................................................................. 8

Figure 1-8

Remove the MP tray separation pad (5 of 5) ............................................................................. 8

Figure 1-9

Remove the Tray 2 or Tray 3 pickup roller (1 of 2) .................................................................... 9

Figure 1-10 Remove the Tray 2 or Tray 3 pickup roller (2 of 2) .................................................................. 9
Figure 1-11 Remove the Tray 2 or Tray 3 separation pad ........................................................................ 10
Figure 1-12 Remove the left cover ......................................................................................................... 11
Figure 1-13 Remove the right cover ....................................................................................................... 12
Figure 1-14 Remove the top-cover assembly and LCD control-panel module (1 of 3) .................................... 13
Figure 1-15 Remove the top-cover assembly and LCD control-panel module (2 of 3) .................................... 13
Figure 1-16 Remove the top-cover assembly and LCD control-panel module (3 of 3) .................................... 14
Figure 1-17 Remove the LCD control panel (1 of 2) ................................................................................. 15
Figure 1-18 Remove the LCD control panel (2 of 2) ................................................................................. 15
Figure 1-19 Remove the top-cover assembly (1 of 3) ............................................................................... 16
Figure 1-20 Remove the top-cover assembly (2 of 3) ............................................................................... 17
Figure 1-21 Remove the top-cover assembly (3 of 3) ............................................................................... 17
Figure 1-22 Remove the touchscreen control panel (1 of 3) ...................................................................... 18
Figure 1-23 Remove the touchscreen control panel (2 of 3) ...................................................................... 19
Figure 1-24 Remove the touchscreen control panel (3 of 3) ...................................................................... 19
Figure 1-25 Remove the rear cover, rear door, and feed assembly (1 of 3) ................................................ 20
Figure 1-26 Remove the rear cover, rear door, and feed assembly (2 of 3) ................................................ 21
Figure 1-27 Remove the rear cover, rear door, and feed assembly (3 of 3) ................................................ 22
Figure 1-28 Remove the cartridge door assembly and front cover (1 of 4) .................................................. 23
Figure 1-29 Remove the cartridge door assembly and front cover (2 of 4) .................................................. 24
Figure 1-30 Remove the cartridge door assembly and front cover (3 of 4) .................................................. 24
Figure 1-31 Remove the cartridge door assembly and front cover (4 of 4) .................................................. 25
Figure 1-32 Remove the laser scanner assembly (1 of 2) .......................................................................... 26

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Figure 1-33 Remove the laser scanner assembly (2 of 2) .......................................................................... 27
Figure 1-34 Remove the registration assembly (1 of 3) ............................................................................ 28
Figure 1-35 Remove the registration assembly (2 of 3) ............................................................................ 28
Figure 1-36 Remove the registration assembly (3 of 3) ............................................................................ 29
Figure 1-37 Remove the fuser (1 of 5) ................................................................................................... 30
Figure 1-38 Remove the fuser (2 of 5) ................................................................................................... 30
Figure 1-39 Remove the fuser (3 of 5) ................................................................................................... 31
Figure 1-40 Remove the fuser (4 of 5) ................................................................................................... 31
Figure 1-41 Remove the fuser (5 of 5) ................................................................................................... 32
Figure 1-42 Remove the face-down-drive or duplex drive assembly (1 of 2) ................................................ 33
Figure 1-43 Remove the face-down-drive or duplexing-paper-feed assembly (2 of 2) ................................... 33
Figure 1-44 Remove the Tray 1 pickup solenoid (1 of 2) .......................................................................... 34
Figure 1-45 Remove the Tray 1 pickup solenoid (2 of 2) .......................................................................... 35
Figure 1-46 Remove the duplex solenoid ............................................................................................... 36
Figure 1-47 Remove the main motor (1 of 4) .......................................................................................... 37
Figure 1-48 Remove the main motor (2 of 4) .......................................................................................... 38
Figure 1-49 Remove the main motor (3 of 4) .......................................................................................... 38
Figure 1-50 Remove the main motor (4 of 4) .......................................................................................... 39
Figure 1-51 Remove the fan (1 of 2) ...................................................................................................... 40
Figure 1-52 Remove the fan (2 of 2) ...................................................................................................... 40
Figure 1-53 Allow the engine controller assembly to cool ......................................................................... 41
Figure 1-54 Remove the engine controller assembly (1 of 9) ..................................................................... 42
Figure 1-55 Remove the engine controller assembly (2 of 9) ..................................................................... 42
Figure 1-56 Remove the engine controller assembly (3 of 9) ..................................................................... 43
Figure 1-57 Remove the engine controller assembly (4 of 9) ..................................................................... 43
Figure 1-58 Remove the engine controller assembly (5 of 9) ..................................................................... 44
Figure 1-59 Remove the engine controller assembly (6 of 9) ..................................................................... 44
Figure 1-60 Remove the engine controller assembly (7 of 9) ..................................................................... 45
Figure 1-61 Remove the engine controller assembly (8 of 9) ..................................................................... 45
Figure 1-62 Remove the engine controller assembly (9 of 9) ..................................................................... 46
Figure 1-63 Remove the USB PCA (1 of 2) ............................................................................................. 47
Figure 1-64 Remove the USB PCA (2 of 2) ............................................................................................. 47
Figure 1-65 Remove the formatter ......................................................................................................... 48
Figure 1-66 Remove the wireless PCA ................................................................................................... 49
Figure 1-67 Remove the power-switch PCA (1 of 3) ................................................................................. 50
Figure 1-68 Remove the power-switch PCA (2 of 3) ................................................................................. 50
Figure 1-69 Remove the power-switch PCA (3 of 3) ................................................................................. 51
Figure 1-70 Remove the connecting PCA ............................................................................................... 51
Figure 1-71 Remove the transfer roller ................................................................................................... 52
Figure 1-72 Remove the paper-pickup-gear assembly .............................................................................. 53
Figure 1-73 Remove the optional paper feeder right cover ....................................................................... 54

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Figure 1-74 Remove the optional paper feeder driver PCA (1 of 2) ........................................................... 54
Figure 1-75 Remove the optional paper feeder driver PCA (2 of 2) ........................................................... 55
Figure 1-76 Remove the optional paper feeder paper sensor PCA (1 of 4) ................................................. 55
Figure 1-77 Remove the optional paper feeder paper sensor PCA (2 of 4) ................................................. 56
Figure 1-78 Remove the optional paper feeder paper sensor PCA (3 of 4) ................................................. 56
Figure 1-79 Remove the optional paper feeder paper sensor PCA (4 of 4) ................................................. 57
Figure 2-1

Assembly locations: HP LaserJet M401a, M401n, M401d models ............................................ 63

Figure 2-2

Assembly locations: HP LaserJet M401dn and M401dw models ............................................... 64

Figure 2-3

Assembly locations: optional paper feeder ............................................................................. 65

Figure 2-4

Covers, panels, and doors (LCD control panel models) ............................................................. 66

Figure 2-5

Covers, panels, and doors (touchscreen control panel models) .................................................. 68

Figure 2-6

Internal components (1 of 5) ................................................................................................. 70

Figure 2-7

Internal components (2 of 5) ................................................................................................. 72

Figure 2-8

Internal components (3 of 5) ................................................................................................. 74

Figure 2-9

Internal components (4 of 5) ................................................................................................. 76

Figure 2-10 Internal components (5 of 5) ............................................................................................... 78
Figure 2-11 PCA location .................................................................................................................... 80
Figure 2-12 Paper feeder covers ........................................................................................................... 82
Figure 2-13 Paper feeder main body (1 of 2) ......................................................................................... 84
Figure 2-14 Paper feeder main body (2 of 2) ......................................................................................... 86

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1

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Removal and replacement

●

Removal and replacement strategy

●

Service approach

●

Removal and replacement procedures

1

Removal and replacement strategy
WARNING! Turn the product off, wait 5 seconds, and then remove the power cord before
attempting to service the product. If this warning is not followed, severe injury can result, in addition to
damage to the product. The power must be on for certain functional checks during problem solving.
However, the power supply should be disconnected during parts removal.
Never operate or service the product with the protective cover removed from the laser scanner
assembly. The reflected beam, although invisible, can damage your eyes.
The sheet-metal parts can have sharp edges. Be careful when handling sheet-metal parts.
CAUTION: Do not bend or fold the flat flexible cables (FFCs) during removal or installation. Also, do
not straighten pre-folds in the FFCs. You must Make sure that all FFCs are fully seated in their
connectors. Failure to fully seat an FFC into a connector can cause a short circuit in a PCA.
NOTE: To install a self-tapping screw, first turn it counterclockwise to align it with the existing thread
pattern, and then carefully turn it clockwise to tighten. Do not overtighten. If a self-tapping screw-hole
becomes stripped, repair the screw-hole or replace the affected assembly.

Electrostatic discharge
CAUTION:

Some parts are sensitive to electrostatic discharge (ESD). Look for the ESD reminder

when removing product parts. Always perform service work at an ESD-protected workstation or mat. If
an ESD workstation or mat is not available, ground yourself by touching the sheet-metal chassis before
touching an ESD-sensitive part.
Protect the ESD-sensitive parts by placing them in ESD pouches when they are out of the product.

2

Chapter 1 Removal and replacement

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Required tools
●

#2 Phillips screwdriver with a magnetic tip and a 152 mm (6 in) shaft length

●

Small flatblade screwdriver

●

Needle-nose pliers

●

ESD mat (if one is available) or ESD strap

●

Penlight (optional)

CAUTION: Always use a Phillips screwdriver (callout 1). Do not use a Pozidriv® screwdriver
(callout 2) or any motorized screwdriver. These can damage screws or screw threads.
Figure 1-1 Phillips and Pozidriv screwdriver comparison

CAUTION: Avoid pulling directly on wires to disconnect wire-harness connectors. Pull on the plastic
body of a connector to avoid damaging the connector wires.

Types of screws
WARNING! Make sure that components are replaced with the correct screw type. Using the
incorrect screw (for example, substituting a long screw for the correct shorter screw) can cause damage
to the product or interfere with product operation. Do not intermix screws that are removed from one
component with the screws that are removed from another component.
For a complete list of screw types and part numbers, see the Parts chapter.

Service approach
Before performing service

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●

Remove all paper from the product.

●

Turn off the power using the power switch.

●

Unplug the power cable and interface cable or cables.

●

Place the product on an ESD workstation or mat, or use an ESD strap (if one is available). If an
ESD workstation, mat, or strap is not available, ground yourself by touching the sheet-metal
chassis before touching an ESD-sensitive part.

Service approach

3

●

Remove the toner cartridge.

●

Remove the Tray 2 cassette.

After performing service
●

Plug in the power cable.

●

Reinstall the toner cartridge.

●

Reinstall the Tray 2 cassette.

●

Load paper in the product.

Post-service test
Perform the following test to verify that the repair or replacement was successful.

Print-quality test

4

1.

Verify that you have completed the necessary reassembly steps.

2.

Make sure that the tray contains clean, unmarked paper.

3.

Attach the power cord and interface cable or interface cables, and then turn on the product.

4.

Verify that the expected startup sounds occur.

5.

Print a configuration page, and then verify that the expected printing sounds occur.

6.

Print a demo page, and then verify that the print quality is as expected.

7.

Send a print job from the host computer, and then verify that the output meets expectations.

8.

Clean the outside of the product with a damp cloth.

Chapter 1 Removal and replacement

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Component

Left cover

Left cover
Left cover
Left cover

Fan

Engine controller unit (ECU) PCA

Formatter PCA

USB PCA (touchscreen CP model)

Wireless PCA

Service approach

Optional paper feeder paper sensor PCA

Tray 3 right cover

Tray 3 right cover

Left cover

Main motor

Optional paper feeder driver PCA

Left cover

Duplex solenoid

Left cover

Left cover

Tray 2 solenoid

Right cover

Right cover

Tray 1 solenoid

Connecting PCA

Left cover

Face down drive or duplex drive assembly

Power switch PCA

Left cover
Left cover

Fuser assembly and paper feed guide

Left cover

Left cover

Front-door and front-cover assembly
Left cover

Left cover

Touchscreen control-panel

Registration roller assembly

Left cover

LCD control-panel

Laser scanner assembly

Left cover
Left cover

Toner cartridge

Transfer roller

Top cover

Tray 2/3 cassette

Tray 2/3 separation roller

Rear cover and feed assembly

Left cover
Tray 2/3 cassette

Left cover

Tray 2/3 pickup roller

Tray 2 cassette

Tray 1 separation pad

Tray 1 pickup gear assembly

Tray 2 cassette

Right cover

Remove

Left cover

Tray 1 pickup roller

Tray 2 cassette

Toner cartridge

Right cover

Wireless PCA
(wireless models)

Right cover

Right cover

Right cover

Right cover

Right cover

Right cover

Right cover

Right cover

Right cover

Right cover

Right cover

Right cover

Right cover

Remove

Front cover assembly

Top cover

Top cover

Top cover

Top cover

Top cover

Rear cover and feed assembly

Top cover

Top cover

Top cover

Top cover

Remove

Rear cover and
feed assembly

Rear cover and
feed assembly

Rear cover and
feed assembly

Rear cover and
feed assembly

Remove

Fuser

Remove

ECU

Remove

Parts removal order
Use the following diagram to determine which parts must be removed before removing other parts.

Figure 1-2 Parts-removal order

5

Removal and replacement procedures
Rollers
Multipurpose (MP) tray pickup roller
1.

Open the toner cartridge door, and then remove the toner cartridge.

2.

Pull back and hold the pickup roller cover (callout 1), press the tabs (callout 2) on both ends of the
pickup roller away from the roller — which should cause the roller to move up — and then remove
the roller.
Figure 1-3 Remove the MP tray pickup roller

1

2
Multipurpose (MP) tray separation pad
To remove the separation pad, you must first remove the pickup roller assembly.
1.

2.

6

Remove the following components:
●

Tray 2 cassette

●

Left cover. See Left cover on page 10.

Open the toner cartridge door, and then remove the toner cartridge.

Chapter 1 Removal and replacement

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3.

On the left side of the product, release the innermost tab (callout 1) at the center of the gear, and
then remove the gear (callout 2).
NOTE: The gear is composed of two pieces. Releasing the outer tab does not remove the entire
gear assembly and exposes an internal spring in the gear.
Figure 1-4 Remove the MP tray separation pad (1 of 5)

1

3

2

Reinstallation tip Press and hold back the gear arm (callout 3) when reinstalling the pickup
gear.
4.

In the toner cartridge cavity, pull back the pickup roller cover, and then use a small flat-blade
screwdriver to release the tab (callout 1) on the pickup roller shaft.
Figure 1-5 Remove the MP tray separation pad (2 of 5)

1

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Removal and replacement procedures

7

5.

Move the pickup roller shaft to the left to free the right end of the shaft from the holder, and then
remove the pickup roller shaft assembly to expose the separation pad.
Figure 1-6 Remove the MP tray separation pad (3 of 5)

Reinstallation tip The spring at the right end of the shaft is not captive and might fall off
during this process. Make sure that the spring is positioned correctly when reinstalling, as shown
in the following figure.
Figure 1-7 Remove the MP tray separation pad (4 of 5)

6.

Pull up on the top edge of the separation pad to release it from the product.
Figure 1-8 Remove the MP tray separation pad (5 of 5)

Reinstallation tip When reinstalling the pickup roller shaft assembly, make sure that the flat
part of the pickup roller is directly over the separation pad.

Tray 2 and optional Tray 3 pickup roller
1.

8

Remove the tray cassette from the product.

Chapter 1 Removal and replacement

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2.

Locate the pickup roller at the top of the cassette cavity. On the left roller holder, release the tab
(callout 1), and then turn the holder away from you.
Figure 1-9 Remove the Tray 2 or Tray 3 pickup roller (1 of 2)

1

3.

Push the pickup roller to the left to release the right side roller, and then pull the roller out of the
product.
Figure 1-10 Remove the Tray 2 or Tray 3 pickup roller (2 of 2)

4.

Tray 2 and optional Tray 3 separation pad
1.

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Remove the tray cassette from the product.

Removal and replacement procedures

9

2.

Locate the separation pad at the front of the cassette. On the separation pad, remove two screws
(callout 1), and then remove the pad from the tray cassette.
Figure 1-11 Remove the Tray 2 or Tray 3 separation pad

1
3.

Covers and control panel
Left cover
NOTE: No tools are necessary to remove this cover. However, a small flat-blade screwdriver might
be helpful in releasing some of the tabs that hold the cover to the product chassis.

10

1.

Remove the Tray 2 cassette.

2.

Open the toner cartridge door and the rear jam access door.

Chapter 1 Removal and replacement

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3.

Grasp the front edge of the cover, and then pull the cover toward the front to release the four tabs
(callout 1).
Figure 1-12 Remove the left cover

1
4.

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With the top and front edges loose, carefully slide the cover toward the back of the product, and
then remove it.

Removal and replacement procedures

11

Right cover
NOTE: No tools are necessary to remove this cover. However, a small flat-blade screwdriver might
be helpful in releasing some of the tabs that hold the cover to the product chassis.
1.

Remove the Tray 2 cassette.

2.

Open the toner cartridge door and the rear jam access door.

3.

Grasp the rear edge of the cover, and then pull that edge toward the rear to release the four tabs
(callout 1).
Figure 1-13 Remove the right cover

1

4.

12

With the back and top edges loose, carefully slide the cover toward the front of the product, and
then remove it.

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Top cover with LCD control-panel module
1.

Remove the following components:
●

Tray 2 cassette

●

Right cover. See Right cover on page 12.

●

Left cover. See Left cover on page 10.

2.

Open the toner cartridge door and the rear jam access door.

3.

On the left side of the product, disconnect one flat cable (callout 1) from the formatter.
Figure 1-14 Remove the top-cover assembly and LCD control-panel module (1 of 3)

1
4.

At the rear and on the right side of the product, remove three screws (callout 1).
Figure 1-15 Remove the top-cover assembly and LCD control-panel module (2 of 3)

1

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Removal and replacement procedures

13

5.

On the top of the top-cover assembly, remove two screws (callout 1).
Figure 1-16 Remove the top-cover assembly and LCD control-panel module (3 of 3)

1

6.

Lift the top-cover assembly off of the product to remove it.

NOTE: You do not need to remove the control panel from the top cover assembly, unless you are
replacing the control panel.

LCD control panel
1.

14

Remove the following components:
●

Tray 2 cassette

●

Right cover. See Right cover on page 12.

●

Left cover. See Left cover on page 10.

●

Top cover assembly. See Top cover with LCD control-panel module on page 13.

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2.

On the underside of the top cover assembly, disconnect the flat cable (callout 1), and then release
the two tabs (callout 2) at the back of the control panel assembly. You might need to use a small,
flatblade screwdriver to release the tabs.
Figure 1-17 Remove the LCD control panel (1 of 2)

2

1

3.

Pull the back of the control panel assembly away from the top cover assembly.
Figure 1-18 Remove the LCD control panel (2 of 2)

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Removal and replacement procedures

15

Top cover with touchscreen control-panel module
1.

Remove the following components:
●

Tray 2 cassette

●

Right cover. See Right cover on page 12.

●

Left cover. See Left cover on page 10.

2.

Open the toner cartridge door and the rear jam access door.

3.

On the left side of the product, disconnect one flat cable (callout 1) from the formatter, and then
remove two screws (callout 2).
Figure 1-19 Remove the top-cover assembly (1 of 3)

2

1

16

Chapter 1 Removal and replacement

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4.

On the right side of the product, remove two screws (callout 1).
Figure 1-20 Remove the top-cover assembly (2 of 3)

1
5.

On the top-cover assembly, remove three screws (callout 1).
NOTE: The screw behind the control panel has a protective cover over it. Remove the cover to
remove the screw, but keep the cover in order to reinstall it after installing the control panel.
Figure 1-21 Remove the top-cover assembly (3 of 3)

1

6.

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Lift the top-cover assembly off of the product to remove it.

Removal and replacement procedures

17

Touchscreen control panel
1.

2.

Remove the following components:
●

Tray 2 cassette

●

Right cover. See Right cover on page 12.

●

Left cover. See Left cover on page 10.

●

Top cover assembly. See Top cover with touchscreen control-panel module on page 16.

On the underside of the top cover assembly, remove six screws (callout 1) and the protective plate
(callout 2).
Figure 1-22 Remove the touchscreen control panel (1 of 3)

1

2
1
1
3.

18

Disconnect the flat cable (callout 1), and then remove the following parts:
●

Holder (callout 2)

●

Pin (callout 3)

Chapter 1 Removal and replacement

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●

Spring (callout 4)

●

Sheet (callout 5)

Figure 1-23 Remove the touchscreen control panel (2 of 3)

5

4

3

2

1
4.

Pull the back of the control panel assembly away from the top cover assembly.
Figure 1-24 Remove the touchscreen control panel (3 of 3)

ENWW

Removal and replacement procedures

19

Rear cover, rear door, and feed assembly
CAUTION: The fuser can be hot while the product is in use. Wait for the fuser to cool before working
in that area.
1.

Remove the following components:
●

Tray 2 cassette

●

Right cover. See Right cover on page 12.

●

Left cover. See Left cover on page 10.

2.

Open the toner cartridge door and the rear jam access door.

3.

Duplex models only: At the front of the product, in the Tray 2 cassette cavity, pull down on the
green duplex-paper-feed-assembly release tab (callout 1), and then lower the assembly (callout 2).
Figure 1-25 Remove the rear cover, rear door, and feed assembly (1 of 3)

2

20

Chapter 1 Removal and replacement

1

ENWW

4.

At the rear of the product, remove five screws (callout 1), release one tab (callout 2) near the
bottom corner, and release two tabs (callout 3) from under the top cover assembly.
Figure 1-26 Remove the rear cover, rear door, and feed assembly (2 of 3)

3

1

1

2

5.

Carefully separate the rear cover and rear door from the product, and then remove them.
NOTE: For the duplex models, the duplex-paper-feed assembly is removed with the cover and
door
Reinstallation tip When you reinstall the rear cover assembly, open the rear door to make
sure that the rear cover fits even against the product chassis before you install the mounting
screws.

ENWW

Removal and replacement procedures

21

6.

Duplex models only: There are two hinge pins (callout 1). Release the shorter left pin first, and
then separate the rear cover and rear door assembly (callout 2) from the duplex-paper-feed
assembly (callout 3).
Figure 1-27 Remove the rear cover, rear door, and feed assembly (3 of 3)

2
3

1

22

Chapter 1 Removal and replacement

ENWW

Cartridge door and front cover assembly
NOTE: The cartridge door assembly includes the cartridge door, Tray 1, and the front cover.
1.

Remove the following components:
●

Tray 2 cassette

●

Right cover. See Right cover on page 12.

●

Left cover. See Left cover on page 10.

2.

Open the toner cartridge door and the rear jam access door.

3.

Disconnect one connector (callout 1), and then release two tabs in the pivot joint (callout 2) to
disengage the cartridge-door assembly link arm (callout 3).
TIP:

The link arm releases the fuser-pressure lever when the cartridge door is opened.

Figure 1-28 Remove the cartridge door assembly and front cover (1 of 4)

2

3

ENWW

1

Removal and replacement procedures

23

4.

Remove two screws (callout 1).
Figure 1-29 Remove the cartridge door assembly and front cover (2 of 4)

1
5.

Pull the bottom of the assembly up in order to release two hooked tabs (callout 1), and then pull
the assembly away from the product.
Figure 1-30 Remove the cartridge door assembly and front cover (3 of 4)

1

24

Chapter 1 Removal and replacement

ENWW

6.

Release two hinge pins (callout 1), and then separate the front cover (callout 2) from the cartridge
door assembly (callout 3).
Figure 1-31 Remove the cartridge door assembly and front cover (4 of 4)

1
3

2

ENWW

Removal and replacement procedures

25

Main assemblies
Laser scanner assembly
WARNING!

ESD sensitive component.

CAUTION: Do not bend or fold the flat flexible cables (FFCs) during removal or installation. Also, do
not straighten pre-folds in the FFCs. You must make sure that all FFCs are fully seated in their
connectors. Failure to fully seat an FFC into a connector can cause a short circuit in a PCA.
1.

Remove the following components:
●

Tray 2 cassette

●

Right cover. See Right cover on page 12.

●

Left cover. See Left cover on page 10.

●

Top cover assembly. See Top cover with touchscreen control-panel module on page 16 or
Top cover with LCD control-panel module on page 13.

2.

Open the toner cartridge door and the rear jam access door.

3.

On the top of the product, remove the antistatic foam pad and disconnect one connector
(callout 1), and then disconnect the flat cable (callout 2).
Figure 1-32 Remove the laser scanner assembly (1 of 2)

2

1

26

Chapter 1 Removal and replacement

ENWW

4.

Remove four screws (callout 1), and then remove the laser scanner assembly.
Figure 1-33 Remove the laser scanner assembly (2 of 2)

1

Registration roller assembly
1.

2.

ENWW

Remove the following components:
●

Tray 2 cassette

●

Right cover. See Right cover on page 12.

●

Left cover. See Left cover on page 10.

●

Rear cover, rear door, and feed assembly. See Rear cover, rear door, and feed assembly
on page 20.

●

Top cover assembly. See Top cover with touchscreen control-panel module on page 16 or
Top cover with LCD control-panel module on page 13.

Open the toner cartridge door and the rear jam access door.

Removal and replacement procedures

27

3.

On the left side of the product, release one tab (callout 1), and then remove the gear.
Figure 1-34 Remove the registration assembly (1 of 3)

1

4.

Inside the product chassis, on the formatter side, release two tabs (callout 1), and then lift up on
the guide (callout 2) to release it and remove it from the product.
Figure 1-35 Remove the registration assembly (2 of 3)

2

1

28

Chapter 1 Removal and replacement

ENWW

5.

Remove four screws (callout 1), and then remove the gear cover (callout 2).
Figure 1-36 Remove the registration assembly (3 of 3)

1

3
6.

2

Slightly raise the right end of the assembly (callout 3), and then slide it to the right and lift it up to
release it and remove it from the product.
Reinstallation tip Insert the left end of the assembly first to reinstall the assembly.

Fuser assembly and paper feed guide
CAUTION: The fuser might be hot. Allow enough time for the fuser to cool after the product power is
turned off.
NOTE: The toner cartridge door assembly should be in the closed position when the fuser is removed
to make sure that the fuser-drive gear is correctly aligned for reinstallation.
1.

2.

ENWW

Remove the following components:
●

Tray 2 cassette

●

Right cover. See Right cover on page 12.

●

Left cover. See Left cover on page 10.

●

Rear cover, rear door, and feed assembly. See Rear cover, rear door, and feed assembly
on page 20.

Open the rear jam access door

Removal and replacement procedures

29

3.

On the right side of the product, remove three gears (callout 1).
Figure 1-37 Remove the fuser (1 of 5)

1

4.

Remove two screws (callout 1).
Figure 1-38 Remove the fuser (2 of 5)

1

30

Chapter 1 Removal and replacement

ENWW

5.

At the rear of the product, disconnect seven connectors (callout 1), and then pull the cable guide
(callout 2) away from the product.
Figure 1-39 Remove the fuser (3 of 5)

1

6.

Remove one screw (callout 1), remove the paper feed guide (callout 2), and unroute the wire at
the corner of the engine controller assembly (callout 3).
Figure 1-40 Remove the fuser (4 of 5)

1

2

3

ENWW

Removal and replacement procedures

31

7.

Disconnect three connectors (callout 1), remove two screws (callout 2), and then remove the fuser
(callout 3).
Figure 1-41 Remove the fuser (5 of 5)

2

3
1
Face down drive or duplex drive assembly
Simplex products have a face-down-drive assembly installed. Duplex products have a duplexing-paperfeed assembly installed.
These components appear identical from the outside, but they have different internal gears and
functions. The same procedure is used to remove either component.
1.

2.

32

Remove the following components:
●

Tray 2 cassette

●

Right cover. See Right cover on page 12.

●

Left cover. See Left cover on page 10.

●

Top cover assembly. See Top cover with touchscreen control-panel module on page 16 or
Top cover with LCD control-panel module on page 13.

Open the toner cartridge door and the rear jam access door.

Chapter 1 Removal and replacement

ENWW

3.

On the right side of the product, remove the grounding spring (callout 1), disconnect five
connectors (callout 2), remove two screws (callout 3), and then remove the fan holder (callout 4)
and the main fan (callout 5) together.
Figure 1-42 Remove the face-down-drive or duplex drive assembly (1 of 2)

2

3

4

5

1

3
4.

Remove three screws (callout 1), and then pull the assembly (callout 2) away from the product.
Figure 1-43 Remove the face-down-drive or duplexing-paper-feed assembly (2 of 2)

1

2

CAUTION: Some of the gears and the solenoid arm are not captive. Do not lose the gears or
the arm when you remove the assembly.

ENWW

Removal and replacement procedures

33

Solenoids
Tray 1 solenoid
1.

Remove the following components:
●

Tray 2 cassette

●

Left cover. See Left cover on page 10.

2.

Open the toner cartridge door and the rear jam access door.

3.

On the left side of the product, disconnect one connector (callout 1), and then release the wires
from the wire harness (callout 2).
Figure 1-44 Remove the Tray 1 pickup solenoid (1 of 2)

1

34

2

Chapter 1 Removal and replacement

ENWW

4.

Remove one screw (callout 1), and then remove the Tray 1 pickup solenoid.
Figure 1-45 Remove the Tray 1 pickup solenoid (2 of 2)

1

Duplex solenoid
NOTE: This section applies to duplex models only.
1.

2.

ENWW

Remove the following components:
●

Tray 2 cassette

●

Right cover. See Right cover on page 12.

●

Left cover. See Left cover on page 10.

●

Rear cover, rear door, and duplex-paper-feed assembly. See Rear cover, rear door, and feed
assembly on page 20.

●

Top cover assembly. See Top cover with touchscreen control-panel module on page 16 or
Top cover with LCD control-panel module on page 13.

●

Fan. See Fan on page 39.

Open the toner cartridge door and the rear jam access door.

Removal and replacement procedures

35

3.

On the right side of the product, disconnect one connector (callout 1) from the connecting PCA,
and then remove one screw (callout 2).
Figure 1-46 Remove the duplex solenoid

1
2

36

Chapter 1 Removal and replacement

ENWW

Motors and fans
Main motor
1.

Remove the following components:
●

Tray 2 cassette

●

Right cover. See Right cover on page 12.

●

Left cover. See Left cover on page 10.

●

Top cover assembly. See Top cover with touchscreen control-panel module on page 16 or
Top cover with LCD control-panel module on page 13.

●

Rear cover, rear door, and duplex-paper-feed assembly. See Rear cover, rear door, and feed
assembly on page 20.

●

Fuser. See Fuser assembly and paper feed guide on page 29.

●

Engine controller assembly (DC controller). See Engine controller assembly (DC controller)
PCA on page 41.

2.

Open the toner cartridge door and the rear jam access door.

3.

At the rear of the product, release the cables (callout 1) from the cable guides (callout 2), and then
pull out the paper feed assembly (callout 3).
Figure 1-47 Remove the main motor (1 of 4)

3

ENWW

1

2

Removal and replacement procedures

37

4.

Release the cables (callout 1) from the cable guides (callout 2), remove one screw (callout 3), and
then remove the cable guide (callout 4).
Figure 1-48 Remove the main motor (2 of 4)

2

3
5.

4

1

Remove one screw (callout 1), remove the duct (callout 2), and then disconnect one connector
(callout 3).
Figure 1-49 Remove the main motor (3 of 4)

2

3

1

38

Chapter 1 Removal and replacement

ENWW

6.

Remove three black-screws (callout 1) and one silver-screw (callout 2), release two tabs (callout 3),
and then remove the main motor (callout 4) and the cable guide (callout 5) together.
Figure 1-50 Remove the main motor (4 of 4)

2
3
4

5

1

Reinstallation tip Remember the location from where you removed the silver screw. The silver
screw needs to be reinstalled in the same place.

Fan
1.

2.

ENWW

Remove the following components:
●

Tray 2 cassette

●

Right cover. See Right cover on page 12.

●

Left cover. See Left cover on page 10.

●

Top cover assembly. See Top cover with touchscreen control-panel module on page 16 or
Top cover with LCD control-panel module on page 13.

Open the toner cartridge door and the rear jam access door.

Removal and replacement procedures

39

3.

On the right side of the product, remove the grounding spring (callout 1), disconnect one
connector (callout 2), release two tabs (callout 3), and then remove the main fan.
Figure 1-51 Remove the fan (1 of 2)

2

1
3

Reinstallation tip When reassembling the main fan to the duct, make sure that the fan cable
(callout 1) is positioned as shown in the figure below. Also, make sure that the label (callout 2) on
the fan is facing inside.
Figure 1-52 Remove the fan (2 of 2)

2

1

40

Chapter 1 Removal and replacement

ENWW

Printed circuit-board assemblies (PCAs)
Engine controller assembly (DC controller) PCA
WARNING!

ESD sensitive component.

CAUTION: When removing the engine controller assembly (callout 1) from the rear of the product,
the portion (callout 2) on the left side of the assembly might be hot. Allow enough time for the engine
controller assembly to cool after the product power is turned off.
Figure 1-53 Allow the engine controller assembly to cool

1
2

1.

ENWW

Remove the following components:
●

Tray 2 cassette

●

Right cover. See Right cover on page 12.

●

Left cover. See Left cover on page 10.

●

Rear cover, rear door, and feed assembly. See Rear cover, rear door, and feed assembly
on page 20.

●

Top cover assembly. See Top cover with touchscreen control-panel module on page 16 or
Top cover with LCD control-panel module on page 13.

Removal and replacement procedures

41

2.

At the rear of the product, disconnect seven connectors (callout 1).
Figure 1-54 Remove the engine controller assembly (1 of 9)

1

3.

Remove one screw (callout 1), and then remove the paper feed guide (callout 2).
Figure 1-55 Remove the engine controller assembly (2 of 9)

1

42

Chapter 1 Removal and replacement

2
1

ENWW

4.

Disconnect seven connectors (callout 1).
Figure 1-56 Remove the engine controller assembly (3 of 9)

1
5.

Release the cables (callout 1) from the cable guide (callout 2).
Figure 1-57 Remove the engine controller assembly (4 of 9)

1

ENWW

2
1

Removal and replacement procedures

43

6.

On the right side of the product, remove one screw (callout 1).
Figure 1-58 Remove the engine controller assembly (5 of 9)

1

7.

On the left side of the product, disconnect the two cartridge-door interlock switch connectors
(callout 1), release the cables (callout 2) from the cable guides (callout 3), and then disconnect
one connector (callout 4) and one flat cable (callout 5) on the formatter PCA.
NOTE: Place a mark on one of the cartridge-door interlock switch wires before you disconnect
them, so that you can reconnect the connectors to the same switch lugs.
Figure 1-59 Remove the engine controller assembly (6 of 9)

1
2

3
5

44

4

Chapter 1 Removal and replacement

ENWW

8.

Remove three screws (callout 1).
Figure 1-60 Remove the engine controller assembly (7 of 9)

1
9.

On both sides of the product, use a small flat blade screwdriver to release the sheet-metal tabs
(callout 1) in the product chassis to lower the engine controller assembly (DC controller) PCA
(callout 2).
NOTE: It might be easier to release the right side tab from inside the chassis.
CAUTION: Carefully push the tab toward the outside of the product to release it. Do not bend
the tab so much that it will not engage the mounting bracket when the engine controller assembly
is reinstalled.
Figure 1-61 Remove the engine controller assembly (8 of 9)

2

ENWW

1

Removal and replacement procedures

45

10. Pull the cable (callout 1) and the flat cable (callout 2) into the product chassis, and then carefully
slide the engine controller assembly (callout 3) out of the product.
Figure 1-62 Remove the engine controller assembly (9 of 9)

1
2

3

Universal serial bus (USB) PCA
NOTE: This section applies to walkup USB-equipped models only.
1.

46

Remove the following components:
●

Tray 2 cassette

●

Left cover. See Left cover on page 10.

Chapter 1 Removal and replacement

ENWW

2.

On the left side of the product, remove two screws (callout 1) on the USB PCA, and then pull the
PCA away from the product.
Figure 1-63 Remove the USB PCA (1 of 2)

1

3.

Disconnect the connector (callout 1) on the back of the PCA.
Figure 1-64 Remove the USB PCA (2 of 2)

1

ENWW

Removal and replacement procedures

47

Formatter PCA
WARNING!
1.

2.

ESD sensitive component.

Remove the following components:
●

Tray 2 cassette

●

Left cover. See Left cover on page 10.

●

Wireless PCA (wireless models only). See Wireless PCA on page 48.

On the left side of the product, disconnect any connectors and flat cables (callout 1) on the
formatter, and then remove four screws (callout 2).
Figure 1-65 Remove the formatter

2

1
NOTE: Wireless models only: The screw in the upper-right corner also fastens the wireless
PCA holder to the formatter PCA. Keep this screw, which is longer, with the holder for
reinstallation.

Wireless PCA
NOTE: This section applies to wireless models only.
The wireless PCA is located at the top of the formatter PCA.
1.

48

Remove the following components:
●

Tray 2 cassette

●

Left cover. See Left cover on page 10.

Chapter 1 Removal and replacement

ENWW

2.

On the left side of the product, release two tabs (callout 1), pull the lower left-hand corner of the
PCA to disconnect the connector on the back of the PCA, and then pull the PCA away from the
product.
Figure 1-66 Remove the wireless PCA

1

Power switch PCA
The power switch PCA is located in the product front cover.
1.

ENWW

Remove the following components:
●

Tray 2 cassette

●

Right cover. See Right cover on page 12.

●

Left cover. See Left cover on page 10.

●

Cartridge door and front cover assembly. See Cartridge door and front cover assembly
on page 23.

Removal and replacement procedures

49

2.

On the back of the front cover, use a small flat-blade screwdriver to release two tabs (callout 1) to
separate the two pieces of the cover.
Figure 1-67 Remove the power-switch PCA (1 of 3)

1

3.

Release two tabs (callout 1) to remove the PCA shield.
Figure 1-68 Remove the power-switch PCA (2 of 3)

1

50

Chapter 1 Removal and replacement

ENWW

4.

Release one tab (callout 1), and then pull the PCA out of the front cover.
Figure 1-69 Remove the power-switch PCA (3 of 3)

1

Connecting PCA
The connecting PCA is located on the product right side, below the control panel.
1.

2.

Remove the following components:
●

Tray 2 cassette

●

Right cover. See Right cover on page 12.

On the right side of the product, disconnect any connectors (callout 1) on the PCA, remove one
screw (callout 2), and then remove the connecting PCA.
Figure 1-70 Remove the connecting PCA

1

2

ENWW

Removal and replacement procedures

51

Miscellaneous parts
Transfer roller
CAUTION: Do not touch the sponge surface of the roller unless you are replacing the roller. Skin oils
on the roller can cause print-quality problems.
Always wear latex gloves when handling a transfer roller for reinstallation or replacement.
1.

Open the toner cartridge door, and then remove the toner cartridge.

2.

In the toner cartridge cavity, pull the sheet-metal jam plate toward the Tray 1 pickup roller cover
(callout 1) and hold it, release the two tabs of the black locking clip on the right-side bushing
(callout 2), pull the bushing up, and then slide the transfer roller (callout 3) to the right and remove
it.
Figure 1-71 Remove the transfer roller

3

2

1

CAUTION: The black locking clip on the right side of the transfer-roller shaft is not captive. Do
not lose the locking clip when you remove the transfer roller.

Multipurpose (MP) tray pickup gear assembly
NOTE: The multipurpose tray is referred to as Tray 1 in user documentation.
1.

52

Remove the following components.
●

Tray 2 cassette

●

Left cover. See Left cover on page 10.

Chapter 1 Removal and replacement

ENWW

2.

On the left side of the product, release the tab (callout 1) at the center of the gear, and then
remove the gear (callout 2).
Figure 1-72 Remove the paper-pickup-gear assembly

1

3

2

Reinstallation tip Press and hold back the gear arm (callout 3) when reinstalling the pickup
gear.

Optional paper feeder (Tray 3)
When replacing any parts on the optional paper feeder (Tray 3), remove the tray cassette before
removing any other parts.
NOTE: To view the procedures for removing the optional paper feeder pickup roller or separation
pad, see Rollers on page 6.

ENWW

Removal and replacement procedures

53

Optional paper feeder right cover
▲

Starting at the back of the unit, release six tabs (callout 1), and then slide the right cover toward
the front of the unit to remove it.
Figure 1-73 Remove the optional paper feeder right cover

1
Optional paper feeder driver PCA
1.

Remove the right cover.

2.

On the right side of the unit, remove one screw (callout 1), release one tab (callout 2) from the
driver PCA cover (callout 3), and then slide the PCA cover to the right to remove it.
Figure 1-74 Remove the optional paper feeder driver PCA (1 of 2)

3
2

1

54

Chapter 1 Removal and replacement

ENWW

3.

Disconnect three connectors (callout 1), and then remove one screw (callout 2) to remove the
driver PCA.
Figure 1-75 Remove the optional paper feeder driver PCA (2 of 2)

2

1

Optional paper feeder paper sensor PCA
1.

Remove the right cover.

2.

On the right side of the unit, remove one screw (callout 1), release one tab (callout 2) from the
driver PCA cover (callout 3), and then slide the PCA cover to the right to remove it.
Figure 1-76 Remove the optional paper feeder paper sensor PCA (1 of 4)

3
2

1

ENWW

Removal and replacement procedures

55

3.

On the driver PCA, disconnect one connector (callout 1).
Figure 1-77 Remove the optional paper feeder paper sensor PCA (2 of 4)

1

4.

At the front of the paper feeder, remove two screws (callout 1), remove the two plastic positioning
pins (callout 2), and then lift the metal cover (callout 3) off the paper feeder.
Figure 1-78 Remove the optional paper feeder paper sensor PCA (3 of 4)

1
2

56

Chapter 1 Removal and replacement

3

ENWW

5.

Remove one screw (callout 1), and then release the PCA cable from the cable guides to remove
the sensor PCA.
Figure 1-79 Remove the optional paper feeder paper sensor PCA (4 of 4)

1
2

ENWW

Removal and replacement procedures

57

58

Chapter 1 Removal and replacement

ENWW

2

Parts and diagrams

NOTE: In this chapter, part numbers are listed only for available replaceable parts.

ENWW

●

Order parts by authorized service providers

●

How to use the parts lists and diagrams

●

Assembly locations

●

Covers, panels, and doors

●

Internal assemblies

●

Input devices

●

Alphabetical parts list

●

Numerical parts list

59

Order parts by authorized service providers
Order replacement parts
Table 2-1 Order parts, accessories, and supplies
Order supplies and paper

www.hp.com/go/suresupply

Order genuine HP parts or accessories

www.hp.com/buy/parts

Order through service or support providers

Contact an HP-authorized service or support provider.

Related documentation and software
Table 2-2 Related documentation and software
Item

Description

Part number

HP LaserJet Pro 400 M401 Printer Series User Guide

Product user guide

CF270-90908 (English)

HP LaserJet Pro 400 M401 Printer Series Repair Manual

English repair manual (this
manual)

CF270-90977

HP LaserJet Pro 400 M401 Printer Series Troubleshooting
Manual

English troubleshooting
manual

CF270-91001

Supplies part numbers
Table 2-3 Supplies part numbers
Part

Part number

Type/size

Toner cartridge

CF280-67901 (standard)

Black toner cartridge

CF280-67902 (extended)
Paper feeder

CF284A

500-sheet Tray 3

USB 2.0 cable

C6518A

(2-meter standard) A-to-B cable

Whole-unit replacement part numbers
NOTE: Whole-unit replacement products include the formatter PCA.

Table 2-4 Whole-unit replacement part numbers

60

Item

Description

Part number

HP LaserJet Pro 400 M401a Printer

220v WUR EMEA

CF270-69001 (exchange)

Chapter 2 Parts and diagrams

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Table 2-4 Whole-unit replacement part numbers (continued)
Item

Description

Part number

HP LaserJet Pro 400 M401d Printer

220v WUR EMEA

CF274-69001 (exchange)

220v WUR CN/MY

CF274-67058 (replace)

220v WUR AP

CF274-69002 (exchange)

110v WUR NAR/TW

CZ195-69001 (exchange)

220v WUR CN/MY

CZ195-67058 (replace)

220v WUR AP/LAR

CZ195-69002 (exchange)

220v WUR CL/AR

CZ195-69003 (exchange)

110v WUR BR

CZ195-69004 (exchange)

110v WUR NAR/TW

CF278-69001 (exchange)

220v WUR EMEA

CF278-69002 (exchange)

220v WUR CN/MY

CF278-67059 (replace)

220v WUR AP/LAR

CF278-69003 (exchange)

220v WUR CL/AR

CF278-69004 (exchange)

110v WUR BR

CF278-69005 (exchange)

110v WUR NAR/TW

CF285-69001 (exchange)

220v WUR EMEA

CF285-69002 (exchange)

220v WUR CN/MY

CF285-67059 (replace)

220v WUR AP/LAR

CF285-69003 (exchange)

110v WUR BR

CF285-69004 (exchange)

HP LaserJet Pro 400 M401n Printer

HP LaserJet Pro 400 M401dn Printer

HP LaserJet Pro 400 M401dw Printer

ENWW

Order parts by authorized service providers

61

How to use the parts lists and diagrams
The figures in this chapter show the major subassemblies in the product and their component parts. A
parts list table follows each exploded view assembly diagram. Each table lists the item number, the
associated part number, and the description of each part. If a part is not listed in the table, then it is not
a field replacement unit (FRU).
CAUTION: Be sure to order the correct part. When looking for part numbers for electrical
components, pay careful attention to the voltage that is listed in the description column. Doing so will
ensure that the part number selected is for the correct all-in-one model.
NOTE: In this manual, the abbreviation “PCA” stands for “printed circuit-board assembly.”
Components described as a PCA might consist of a single circuit board or a circuit board plus other
parts, such as cables and sensors.

62

Chapter 2 Parts and diagrams

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Assembly locations
HP LaserJet M401a, M401n, M401d models
Figure 2-1 Assembly locations: HP LaserJet M401a, M401n, M401d models

1

11 10

2

3

9

8

4

5

7

6

Table 2-5 Assembly locations: HP LaserJet M401a, M401n, M401d models

ENWW

Item

Description

Item

Description

1

Cartridge door

7

Rear cover (HP LaserJet M401a and M401n models)
or duplex cover (HP LaserJet M401d model)

2

LCD control panel

8

Power receptacle

3

Jam removal door

9

Power switch

4

Rear output door

10

Tray 2 cassette

5

Output bin

11

Multipurpose tray (Tray 1)

6

DIMM door

Assembly locations

63

HP LaserJet M401dn and M401dw models
Figure 2-2 Assembly locations: HP LaserJet M401dn and M401dw models

1

11 10

2

3

9

8

4

7

5

6

Table 2-6 Assembly locations: HP LaserJet M401dn and M401dw models

64

Item

Description

Item

Description

1

Toner cartridge door

7

Duplex cover

2

Touchscreen control panel

8

Power receptacle

3

Jam removal door

9

Power button

4

Rear output door

10

Tray 2 cassette

5

Output bin

11

Multipurpose tray (Tray 1)

6

DIMM cover

Chapter 2 Parts and diagrams

ENWW

Optional paper feeder
Figure 2-3 Assembly locations: optional paper feeder

1

3

2

Table 2-7 Assembly locations: optional paper feeder

ENWW

Item

Description

Item

Description

1

Positioning pins

3

Tray 3 cassette

2

Option interface connector

Assembly locations

65

Covers, panels, and doors
Figure 2-4 Covers, panels, and doors (LCD control panel models)
11

2

SIMPLEX MODEL

3

4

A02

3

1

DUPLEX MODEL

A01
(J215)

10

(J1001)

9
7

8
5
A02

66

Chapter 2 Parts and diagrams

6

ENWW

Table 2-8 Covers, panels, and doors (LCD control panel models)

ENWW

Ref

Description

Part number

Qty

1

Cartridge door assembly

RM1-9145-000CN

1

2

Cover, top

RM1-9180-000CN

1

3

Cover, rear (duplex model)

RM1-9161-000CN

1

3

Cover, rear (simplex model)

RM1-9163-000CN

1

4

Cover, right

RM1-9171-000CN

1

5

Cover, left

RM1-9174-000CN

1

6

Cover, outer, front

RC3-2533-000CN

1

7

Switch, power button assembly

RM1-9125-000CN

1

8

Cover, inner, front

RC3-2532-000CN

1

9

Lever, power supply button

RC3-2545-000CN

1

10

Power button PCA

RM1-9039-000CN

1

11

Control-panel assembly

RM1-9149-000CN

1

Covers, panels, and doors

67

Figure 2-5 Covers, panels, and doors (touchscreen control panel models)
14

11
12

A10

A03
2

13

A02

A04
A05
A06
A11

3

A07

(J2)

4

A09
A08

A08
A02
1

A01
(J215)

10

(J1001)

9

7

8
5
A02

68

Chapter 2 Parts and diagrams

6

ENWW

Table 2-9 Covers, panels, and doors (touchscreen control panel models)

ENWW

Ref

Description

Part number

Qty

1

Cartridge door assembly

RM1-9145-000CN

1

2

Cover, top

RM1-9179-000CN

1

3

Cover, rear

RM1-9161-000CN

1

4

Cover, right

RM1-9171-000CN

1

5

Cover, left

RM1-9123-000CN

1

6

Cover, outer, front

RC3-2533-000CN

1

7

Switch, power button assembly

RM1-9125-000CN

1

8

Cover, inner, front

RC3-2532-000CN

1

9

Lever, power supply button

RC3-2545-000CN

1

10

Power button PCA

RM1-9039-000CN

1

11

Arm, control panel

RC3-2584-000CN

1

12

Cover, cable

RC3-2585-000CN

1

13

Plate, base

RC3-2586-000CN

1

14

Control-panel assembly

CF285-60101

1

Covers, panels, and doors

69

Internal assemblies
Figure 2-6 Internal components (1 of 5)
A06

A05
A02

A04
A07

1

A03

A

A12
A13

A14
A15

A03

A03
A11

A08

A10
A01

A14
A16
A17

A

A09

A18

70

Chapter 2 Parts and diagrams

ENWW

Table 2-10 Internal components (1 of 5)

ENWW

Ref

Description

Part number

Qty

1

Fuser (110V)

RM1-8808-000CN

1

1

Fuser (220V)

RM1-8809-000CN

1

Internal assemblies

71

Figure 2-7 Internal components (2 of 5)
A21

A12

(J101)

3
A07

A02

A01
(J202)

A04

A03

A05

1

A08

(M1)
(J1202)

A06

A09

(J1202)

5
A11
A13

A15 A31 A10
TOUCHSCREEN
MODEL

A15
A38

A14

A15
A39

A16
A37

A15
A17

A29

A31

A36

A15
A34

A28
A27

A15

A33

A19

A23

A24

A35

A15

A26

A18

A15

A22

A20

A25

A15

4

A15
A15

A30

6

A31
A32

2

A31

72

Chapter 2 Parts and diagrams

ENWW

Table 2-11 Internal components (2 of 5)

ENWW

Ref

Description

Part number

Qty

1

Main motor assembly

RM1-9042-000CN

1

2

Bushing

RC2-8263-000CN

1

3

Separation pad, multipurpose tray

RL1-2115-000CN

1

4

Bushing

RC2-6131-000CN

1

5

Paper pickup gear assembly

RM1-7360-000CN

1

6

Paper pickup roller assembly

RM1-9168-000CN

1

Internal assemblies

73

Figure 2-8 Internal components (3 of 5)
A13

A03

(J1103)

A13

(J802)

A04

4

A02
A01

A12

1
3

(J801)

(J5)

A05

A07

A24
A22

A06

A08

A09

A23

(J581)

A10

2

A26

A17
A12
A14

A19
A21

5

A16

A18

A15

A20
A25

A11

(J203)

A12
6
A13

74

Chapter 2 Parts and diagrams

ENWW

Table 2-12 Internal components (3 of 5)

ENWW

Ref

Description

Part number

Qty

1

Cable, flexible, flat

RK2-4452-000CN

1

2

Paper feed guide assembly

RM1-9122-000CN

1

3

Laser scanner assembly

RM1-9135-000CN

1

4

Registration roller assembly

RM1-8806-000CN

1

5

Transfer roller assembly

RM1-9175-000CN

1

6

Sensor assembly

RM1-8807-000CN

1

Internal assemblies

75

Figure 2-9 Internal components (4 of 5)
A03

1
A02

A24
(FM1)
(J1105)

(J211)

A04
(J1205D)

A11

A24

2

(J1205F)

A01

A05

A01

(J207)
(J207)

A12

A06

A01

(J1102)

(SL2)
(J1104)

A01
A10

A07

(SW301)

A24

A08
A22
A13
A14

A21

A09

3

A23
A01
4

A19
(SL1)
(J6)

8

A15
5

7

A16
A17
A18

76

A16

Chapter 2 Parts and diagrams

6

ENWW

Table 2-13 Internal components (4 of 5)

ENWW

Ref

Description

Part number

Qty

1

Fan

RK2-4418-000CN

1

2

Connecting PCA

RM1-9047-000CN

1

4

Solenoid

RK2-2731-000CN

1

5

Separation pad holder assembly

RM1-7365-000CN

1

6

Cassette assembly (Tray 2)

RM1-9137-000CN

1

7

Pickup roller, multipurpose tray (Tray 1)

RL1-3307-000CN

1

8

Multipurpose tray pickup gear assembly

RM1-9127-000CN

1

Internal assemblies

77

Figure 2-10 Internal components (5 of 5)

(FT3)

DUPLEX MODEL

A

1

(J7)
(FT2)

SIMPLEX MODEL

(FT1)

3

A03

A01

A04
DUPLEX MODEL
(SL3)
(J1101)

A01
4

DUPLEX MODEL

3

A01

A02
2

A

A01

USB MODEL

A08
A03

78

Chapter 2 Parts and diagrams

ENWW

Table 2-14 Internal components (5 of 5)

ENWW

Ref

Description

Part number

Qty

1

Engine controller assembly (DC controller) — 110V

RM1-9164-000CN

1

1

Engine controller assembly (DC controller) — 220V

RM1-9165-000

1

2

Duplexing paper feed assembly (duplex models only)

RM1-9153-000CN

1

3

Reverse drive assembly (duplex models only)

RM1-9157-000CN

1

3

Face-down drive assembly (simplex models only)

RM1-9160-000CN

1

4

Solenoid, duplex

RK2-2733-000CN

1

Internal assemblies

79

Figure 2-11 PCA location

4

3

2

1

5

6

80

Chapter 2 Parts and diagrams

ENWW

Table 2-15 PCA location

ENWW

Ref

Description

Part number

Qty

1

Formatter PCA (HP LaserJet M401a, M401d models)

CF148-60001

1

1

Formatter PCA (HP LaserJet M401n model)

CF149-60001

1

1

Formatter PCA (HP LaserJet M401dn, M401dw models)

CF150-60001

1

1

Formatter PCA (China, HP LaserJet M401a, M401d models)

CF148-69001

1

1

Formatter PCA (China, HP LaserJet M401n model)

CF149-69001

1

1

Formatter PCA (China, HP LaserJet M401dn, M401dw models)

CF150-69001

1

1

Formatter PCA (HP LaserJet M401dne model with LCD)

CF399-60001

1

2

Wireless PCA (HP LaserJet M401dw model only)

1150-7940

1

2

Wireless PCA holder (not pictured — HP LaserJet M401dw
model only)

CF286-40014

1

3

Engine controller assembly (DC controller) PCA — 110V

RM1-9164-000CN

1

3

Engine controller assembly (DC controller) PCA — 220V

RM1-9165-000CN

1

4

Connecting PCA

RM1-9047-000CN

1

5

Power switch PCA

RM1-9039-000CN

1

6

Universal serial bus (USB) PCA (HP LaserJet M401dn and
M401dw models only)

CF368-60001

1

Internal assemblies

81

Input devices
500-sheet paper feeder
Paper feeder covers
Figure 2-12 Paper feeder covers
3
2

1

82

Chapter 2 Parts and diagrams

ENWW

Table 2-16 Paper feeder covers

ENWW

Ref

Description

Part number

Qty

1

Cover, left

RC3-2618-000CN

1

2

Cover, right

RM1-9316-000CN

1

3

Cover, rear

RC3-2621-000CN

1

Input devices

83

Paper feeder main body (1 of 2)
Figure 2-13 Paper feeder main body (1 of 2)

A07

A07

A04

A05

A18

A06

A02

1
A01

A07

A03

A13

A04

A09

(SL4)
(J1202)

A08

A07

2

A07

A16
A07

A14

A07

A07

A10

A17

A07

A15

A07

A07

A12

A11
A12

84

Chapter 2 Parts and diagrams

ENWW

Table 2-17 Paper feeder main body (1 of 2)

ENWW

Ref

Description

Part number

Qty

1

Paper pickup gear assembly

RM1-7360-000CN

1

2

Solenoid

RK2-0426-000CN

1

Input devices

85

Paper feeder main body (2 of 2)
Figure 2-14 Paper feeder main body (2 of 2)
A04
A03

A01
A04
A02

1
A09
(J1205)

A04
A10

A07

A07

2

A04

A13
(PS1201)
(J1203)

A04

5

A11

(J1205)

A04
A12

A06

A08
A05
A06

4

3

86

Chapter 2 Parts and diagrams

ENWW

Table 2-18 Paper feeder main body (2 of 2)

ENWW

Ref

Description

Part number

Qty

1

Paper feeder pickup roller assembly

RM1-9168-000CN

1

2

Paper feeder driver PCA

RM1-9297-000CN

1

3

Paper feeder cassette (Tray 3)

RM1-9313-000CN

1

4

Paper feeder separation pad holder assembly

RM1-6303-000CN

1

5

Paper feeder paper sensor PCA

RM1-1267-000CN

1

Input devices

87

Alphabetical parts list
Table 2-19 Alphabetical parts list

88

Description

Part number

Table and page

Arm, control panel

RC3-2584-000CN

Covers, panels, and doors
(touchscreen control panel
models) on page 69

Bushing

RC2-8263-000CN

Internal components (2 of 5)
on page 73

Bushing

RC2-6131-000CN

Internal components (2 of 5)
on page 73

Cable, flexible, flat

RK2-4452-000CN

Internal components (3 of 5)
on page 75

Cartridge door assembly

RM1-9145-000CN

Covers, panels, and doors
(LCD control panel models)
on page 67

Cartridge door assembly

RM1-9145-000CN

Covers, panels, and doors
(touchscreen control panel
models) on page 69

Cassette assembly (Tray 2)

RM1-9137-000CN

Internal components (4 of 5)
on page 77

Connecting PCA

RM1-9047-000CN

Internal components (4 of 5)
on page 77

Connecting PCA

RM1-9047-000CN

PCA location on page 81

Control-panel assembly

RM1-9149-000CN

Covers, panels, and doors
(LCD control panel models)
on page 67

Control-panel assembly

CF285-60101

Covers, panels, and doors
(touchscreen control panel
models) on page 69

Cover, cable

RC3-2585-000CN

Covers, panels, and doors
(touchscreen control panel
models) on page 69

Cover, inner, front

RC3-2532-000CN

Covers, panels, and doors
(LCD control panel models)
on page 67

Cover, inner, front

RC3-2532-000CN

Covers, panels, and doors
(touchscreen control panel
models) on page 69

Cover, left

RM1-9174-000CN

Covers, panels, and doors
(LCD control panel models)
on page 67

Cover, left

RM1-9123-000CN

Covers, panels, and doors
(touchscreen control panel
models) on page 69

Chapter 2 Parts and diagrams

ENWW

Table 2-19 Alphabetical parts list (continued)

ENWW

Description

Part number

Table and page

Cover, left

RC3-2618-000CN

Paper feeder covers
on page 83

Cover, outer, front

RC3-2533-000CN

Covers, panels, and doors
(LCD control panel models)
on page 67

Cover, outer, front

RC3-2533-000CN

Covers, panels, and doors
(touchscreen control panel
models) on page 69

Cover, rear

RM1-9161-000CN

Covers, panels, and doors
(touchscreen control panel
models) on page 69

Cover, rear

RC3-2621-000CN

Paper feeder covers
on page 83

Cover, rear (duplex model)

RM1-9161-000CN

Covers, panels, and doors
(LCD control panel models)
on page 67

Cover, rear (simplex model)

RM1-9163-000CN

Covers, panels, and doors
(LCD control panel models)
on page 67

Cover, right

RM1-9171-000CN

Covers, panels, and doors
(LCD control panel models)
on page 67

Cover, right

RM1-9171-000CN

Covers, panels, and doors
(touchscreen control panel
models) on page 69

Cover, right

RM1-9316-000CN

Paper feeder covers
on page 83

Cover, top

RM1-9180-000CN

Covers, panels, and doors
(LCD control panel models)
on page 67

Cover, top

RM1-9179-000CN

Covers, panels, and doors
(touchscreen control panel
models) on page 69

Duplexing paper feed assembly (duplex models only)

RM1-9153-000CN

Internal components (5 of 5)
on page 79

Engine controller assembly (DC controller) PCA — 110V

RM1-9164-000CN

PCA location on page 81

Engine controller assembly (DC controller) PCA — 220V

RM1-9165-000CN

PCA location on page 81

Engine controller assembly (DC controller) — 110V

RM1-9164-000CN

Internal components (5 of 5)
on page 79

Engine controller assembly (DC controller) — 220V

RM1-9165-000

Internal components (5 of 5)
on page 79

Alphabetical parts list

89

Table 2-19 Alphabetical parts list (continued)

90

Description

Part number

Table and page

Face-down drive assembly (simplex models only)

RM1-9160-000CN

Internal components (5 of 5)
on page 79

Fan

RK2-4418-000CN

Internal components (4 of 5)
on page 77

Formatter PCA (China, HP LaserJet M401a, M401d models)

CF148-69001

PCA location on page 81

Formatter PCA (China, HP LaserJet M401dn, M401dw models)

CF150-69001

PCA location on page 81

Formatter PCA (China, HP LaserJet M401n model)

CF149-69001

PCA location on page 81

Formatter PCA (HP LaserJet M401a, M401d models)

CF148-60001

PCA location on page 81

Formatter PCA (HP LaserJet M401dn, M401dw models)

CF150-60001

PCA location on page 81

Formatter PCA (HP LaserJet M401dne model with LCD)

CF399-60001

PCA location on page 81

Formatter PCA (HP LaserJet M401n model)

CF149-60001

PCA location on page 81

Fuser (110V)

RM1-8808-000CN

Internal components (1 of 5)
on page 71

Fuser (220V)

RM1-8809-000CN

Internal components (1 of 5)
on page 71

Laser scanner assembly

RM1-9135-000CN

Internal components (3 of 5)
on page 75

Lever, power supply button

RC3-2545-000CN

Covers, panels, and doors
(LCD control panel models)
on page 67

Lever, power supply button

RC3-2545-000CN

Covers, panels, and doors
(touchscreen control panel
models) on page 69

Main motor assembly

RM1-9042-000CN

Internal components (2 of 5)
on page 73

Multipurpose tray pickup gear assembly

RM1-9127-000CN

Internal components (4 of 5)
on page 77

Paper feed guide assembly

RM1-9122-000CN

Internal components (3 of 5)
on page 75

Paper feeder cassette (Tray 3)

RM1-9313-000CN

Paper feeder main body
(2 of 2) on page 87

Paper feeder driver PCA

RM1-9297-000CN

Paper feeder main body
(2 of 2) on page 87

Paper feeder paper sensor PCA

RM1-1267-000CN

Paper feeder main body
(2 of 2) on page 87

Paper feeder pickup roller assembly

RM1-9168-000CN

Paper feeder main body
(2 of 2) on page 87

Paper feeder separation pad holder assembly

RM1-6303-000CN

Paper feeder main body
(2 of 2) on page 87

Chapter 2 Parts and diagrams

ENWW

Table 2-19 Alphabetical parts list (continued)

ENWW

Description

Part number

Table and page

Paper pickup gear assembly

RM1-7360-000CN

Internal components (2 of 5)
on page 73

Paper pickup gear assembly

RM1-7360-000CN

Paper feeder main body
(1 of 2) on page 85

Paper pickup roller assembly

RM1-9168-000CN

Internal components (2 of 5)
on page 73

Pickup roller, multipurpose tray (Tray 1)

RL1-3307-000CN

Internal components (4 of 5)
on page 77

Plate, base

RC3-2586-000CN

Covers, panels, and doors
(touchscreen control panel
models) on page 69

Power button PCA

RM1-9039-000CN

Covers, panels, and doors
(LCD control panel models)
on page 67

Power button PCA

RM1-9039-000CN

Covers, panels, and doors
(touchscreen control panel
models) on page 69

Power switch PCA

RM1-9039-000CN

PCA location on page 81

Registration roller assembly

RM1-8806-000CN

Internal components (3 of 5)
on page 75

Reverse drive assembly (duplex models only)

RM1-9157-000CN

Internal components (5 of 5)
on page 79

Sensor assembly

RM1-8807-000CN

Internal components (3 of 5)
on page 75

Separation pad holder assembly

RM1-7365-000CN

Internal components (4 of 5)
on page 77

Separation pad, multipurpose tray

RL1-2115-000CN

Internal components (2 of 5)
on page 73

Solenoid

RK2-2731-000CN

Internal components (4 of 5)
on page 77

Solenoid

RK2-0426-000CN

Paper feeder main body
(1 of 2) on page 85

Solenoid, duplex

RK2-2733-000CN

Internal components (5 of 5)
on page 79

Switch, power button assembly

RM1-9125-000CN

Covers, panels, and doors
(LCD control panel models)
on page 67

Switch, power button assembly

RM1-9125-000CN

Covers, panels, and doors
(touchscreen control panel
models) on page 69

Transfer roller assembly

RM1-9175-000CN

Internal components (3 of 5)
on page 75

Alphabetical parts list

91

Table 2-19 Alphabetical parts list (continued)

92

Description

Part number

Table and page

Universal serial bus (USB) PCA (HP LaserJet M401dn and
M401dw models only)

CF368-60001

PCA location on page 81

Wireless PCA (HP LaserJet M401dw model only)

1150-7940

PCA location on page 81

Wireless PCA holder (not pictured — HP LaserJet M401dw
model only)

CF286-40014

PCA location on page 81

Chapter 2 Parts and diagrams

ENWW

Numerical parts list
Table 2-20 Numerical parts list

ENWW

Part number

Description

Table and page

CF148-60001

Formatter PCA (HP LaserJet M401a, M401d models)

PCA location on page 81

CF148-69001

Formatter PCA (China, HP LaserJet M401a, M401d models)

PCA location on page 81

CF149-60001

Formatter PCA (HP LaserJet M401n model)

PCA location on page 81

CF149-69001

Formatter PCA (China, HP LaserJet M401n model)

PCA location on page 81

CF150-60001

Formatter PCA (HP LaserJet M401dn, M401dw models)

PCA location on page 81

CF150-69001

Formatter PCA (China, HP LaserJet M401dn, M401dw models)

PCA location on page 81

1150-7940

Wireless PCA (HP LaserJet M401dw model only)

PCA location on page 81

CF285-60101

Control-panel assembly

Covers, panels, and doors
(touchscreen control panel
models) on page 69

CF286-40014

Wireless PCA holder (not pictured — HP LaserJet M401dw
model only)

PCA location on page 81

CF368-60001

Universal serial bus (USB) PCA (HP LaserJet M401dn and
M401dw models only)

PCA location on page 81

CF399-60001

Formatter PCA (HP LaserJet M401dne model with LCD)

PCA location on page 81

RC2-6131-000CN

Bushing

Internal components (2 of 5)
on page 73

RC2-8263-000CN

Bushing

Internal components (2 of 5)
on page 73

RC3-2532-000CN

Cover, inner, front

Covers, panels, and doors
(LCD control panel models)
on page 67

RC3-2532-000CN

Cover, inner, front

Covers, panels, and doors
(touchscreen control panel
models) on page 69

RC3-2533-000CN

Cover, outer, front

Covers, panels, and doors
(LCD control panel models)
on page 67

RC3-2533-000CN

Cover, outer, front

Covers, panels, and doors
(touchscreen control panel
models) on page 69

RC3-2545-000CN

Lever, power supply button

Covers, panels, and doors
(LCD control panel models)
on page 67

RC3-2545-000CN

Lever, power supply button

Covers, panels, and doors
(touchscreen control panel
models) on page 69

Numerical parts list

93

Table 2-20 Numerical parts list (continued)

94

Part number

Description

Table and page

RC3-2584-000CN

Arm, control panel

Covers, panels, and doors
(touchscreen control panel
models) on page 69

RC3-2585-000CN

Cover, cable

Covers, panels, and doors
(touchscreen control panel
models) on page 69

RC3-2586-000CN

Plate, base

Covers, panels, and doors
(touchscreen control panel
models) on page 69

RC3-2618-000CN

Cover, left

Paper feeder covers
on page 83

RC3-2621-000CN

Cover, rear

Paper feeder covers
on page 83

RK2-0426-000CN

Solenoid

Paper feeder main body
(1 of 2) on page 85

RK2-2731-000CN

Solenoid

Internal components (4 of 5)
on page 77

RK2-2733-000CN

Solenoid, duplex

Internal components (5 of 5)
on page 79

RK2-4418-000CN

Fan

Internal components (4 of 5)
on page 77

RK2-4452-000CN

Cable, flexible, flat

Internal components (3 of 5)
on page 75

RL1-2115-000CN

Separation pad, multipurpose tray

Internal components (2 of 5)
on page 73

RL1-3307-000CN

Pickup roller, multipurpose tray (Tray 1)

Internal components (4 of 5)
on page 77

RM1-1267-000CN

Paper feeder paper sensor PCA

Paper feeder main body
(2 of 2) on page 87

RM1-6303-000CN

Paper feeder separation pad holder assembly

Paper feeder main body
(2 of 2) on page 87

RM1-7360-000CN

Paper pickup gear assembly

Internal components (2 of 5)
on page 73

RM1-7360-000CN

Paper pickup gear assembly

Paper feeder main body
(1 of 2) on page 85

RM1-7365-000CN

Separation pad holder assembly

Internal components (4 of 5)
on page 77

RM1-8806-000CN

Registration roller assembly

Internal components (3 of 5)
on page 75

RM1-8807-000CN

Sensor assembly

Internal components (3 of 5)
on page 75

Chapter 2 Parts and diagrams

ENWW

Table 2-20 Numerical parts list (continued)

ENWW

Part number

Description

Table and page

RM1-8808-000CN

Fuser (110V)

Internal components (1 of 5)
on page 71

RM1-8809-000CN

Fuser (220V)

Internal components (1 of 5)
on page 71

RM1-9039-000CN

Power button PCA

Covers, panels, and doors
(LCD control panel models)
on page 67

RM1-9039-000CN

Power button PCA

Covers, panels, and doors
(touchscreen control panel
models) on page 69

RM1-9039-000CN

Power switch PCA

PCA location on page 81

RM1-9042-000CN

Main motor assembly

Internal components (2 of 5)
on page 73

RM1-9047-000CN

Connecting PCA

Internal components (4 of 5)
on page 77

RM1-9047-000CN

Connecting PCA

PCA location on page 81

RM1-9122-000CN

Paper feed guide assembly

Internal components (3 of 5)
on page 75

RM1-9123-000CN

Cover, left

Covers, panels, and doors
(touchscreen control panel
models) on page 69

RM1-9125-000CN

Switch, power button assembly

Covers, panels, and doors
(LCD control panel models)
on page 67

RM1-9125-000CN

Switch, power button assembly

Covers, panels, and doors
(touchscreen control panel
models) on page 69

RM1-9127-000CN

Multipurpose tray pickup gear assembly

Internal components (4 of 5)
on page 77

RM1-9135-000CN

Laser scanner assembly

Internal components (3 of 5)
on page 75

RM1-9137-000CN

Cassette assembly (Tray 2)

Internal components (4 of 5)
on page 77

RM1-9145-000CN

Cartridge door assembly

Covers, panels, and doors
(LCD control panel models)
on page 67

RM1-9145-000CN

Cartridge door assembly

Covers, panels, and doors
(touchscreen control panel
models) on page 69

RM1-9149-000CN

Control-panel assembly

Covers, panels, and doors
(LCD control panel models)
on page 67

Numerical parts list

95

Table 2-20 Numerical parts list (continued)

96

Part number

Description

Table and page

RM1-9153-000CN

Duplexing paper feed assembly (duplex models only)

Internal components (5 of 5)
on page 79

RM1-9157-000CN

Reverse drive assembly (duplex models only)

Internal components (5 of 5)
on page 79

RM1-9160-000CN

Face-down drive assembly (simplex models only)

Internal components (5 of 5)
on page 79

RM1-9161-000CN

Cover, rear (duplex model)

Covers, panels, and doors
(LCD control panel models)
on page 67

RM1-9161-000CN

Cover, rear

Covers, panels, and doors
(touchscreen control panel
models) on page 69

RM1-9163-000CN

Cover, rear (simplex model)

Covers, panels, and doors
(LCD control panel models)
on page 67

RM1-9164-000CN

Engine controller assembly (DC controller) — 110V

Internal components (5 of 5)
on page 79

RM1-9164-000CN

Engine controller assembly (DC controller) PCA — 110V

PCA location on page 81

RM1-9165-000

Engine controller assembly (DC controller) — 220V

Internal components (5 of 5)
on page 79

RM1-9165-000CN

Engine controller assembly (DC controller) PCA — 220V

PCA location on page 81

RM1-9168-000CN

Paper pickup roller assembly

Internal components (2 of 5)
on page 73

RM1-9168-000CN

Paper feeder pickup roller assembly

Paper feeder main body
(2 of 2) on page 87

RM1-9171-000CN

Cover, right

Covers, panels, and doors
(LCD control panel models)
on page 67

RM1-9171-000CN

Cover, right

Covers, panels, and doors
(touchscreen control panel
models) on page 69

RM1-9174-000CN

Cover, left

Covers, panels, and doors
(LCD control panel models)
on page 67

RM1-9175-000CN

Transfer roller assembly

Internal components (3 of 5)
on page 75

RM1-9179-000CN

Cover, top

Covers, panels, and doors
(touchscreen control panel
models) on page 69

RM1-9180-000CN

Cover, top

Covers, panels, and doors
(LCD control panel models)
on page 67

Chapter 2 Parts and diagrams

ENWW

Table 2-20 Numerical parts list (continued)

ENWW

Part number

Description

Table and page

RM1-9297-000CN

Paper feeder driver PCA

Paper feeder main body
(2 of 2) on page 87

RM1-9313-000CN

Paper feeder cassette (Tray 3)

Paper feeder main body
(2 of 2) on page 87

RM1-9316-000CN

Cover, right

Paper feeder covers
on page 83

Numerical parts list

97

98

Chapter 2 Parts and diagrams

ENWW

Index

A
accessories
ordering 60
after-service checklist 4
C
cartridge
ordering 60
part number 60
cautions iii
checklists
after-service 4
preservice 3
conventions, document iii
covers
left, removing 10
locations 66
parts list 66
right, removing 12
top, removing 13, 16
covers, removing
rear 20
D
diagrams 59
covers. panels, and doors 66
internal assemblies 70
document conventions iii
doors
front, removing 23
parts list 66
Tray 1, removing 23
doors, removing
rear 20
duplex
paper-feed assembly (duplex
model) replacing 32
paper-feed assembly,
removing 20

ENWW

E
electrostatic discharge (ESD) 2
engine controller assembly,
removing 41
ESD (electrostatic discharge)
precaution during parts
removal 2
F
face-down-drive assembly (base
model)
replacing 32
formatter PCA, removing 48
front door, removing 23
fuser, removing 29
I
internal assembly
locations 70
parts list 70
L
left cover, removing 10
location
assemblies 0
M
main motor
replacing
N
notes

37

iii

O
ordering
product documents 60
supplies and accessories 60
toner cartridge 60
whole-unit replacement 60

P
panels
parts list 66
paper-pickup-gear assembly
replacing 52
part number
toner cartridge 60
whole-unit replacement 60
parts 59
assemblies 0
cover locations 66
door locations 66
internal assembly locations 70
panel locations 66
screws 3
pliers, required 3
post-service tests 4
preservice checklist 3
print quality
test 4
R
rear cover, removing 20
rear door, removing 20
removing parts
cautions for 2
checklists 3
duplex-paper-feed assembly
20
engine controller assembly 41
formatter PCA 48
front doors 23
fuser 29
left cover 10
order of 5
rear cover 20
rear door 20
right cover 12

Index

99

tools, required 3
top cover 13, 16
replacing
duplexing-paper-feed assembly
(duplex model) 32
face-down-drive assembly (base
model) 32
main motor 37
paper-pickup-gear assembly
52
parts 2
right cover, removing 12
rollers, pickup and separation;
removing 6
S
screwdrivers, required
screws
replacing 2
service
tools, required 3
static precautions 2
supplies
ordering 60

3

T
tests
post-service 4
print-quality 4
tips iii
toner cartridge
ordering 60
part number 60
tools, required 3
top cover, removing 13, 16
Tray 1 door, removing 23
W
warnings iii

100

Index

ENWW

© 2012 Hewlett-Packard Development Company, L.P.
www.hp.com

*CF270-90977*
*CF270-90977*
CF270-90977



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Metadata Date                   : 2013:09:26 09:10:40-06:00
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Title                           : HP LaserJet Pro 400 M401 Printer Series Repair Manual - ENWW
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