HTC 10™ .. HTC 10 Manual

User Manual: HTC-10-Manual

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User guide.

Contents

Contents
Features you'll enjoy
What's new and special with Camera

The best from HTC and Google Photos

What's different with the onscreen keyboard

Immersive sound

Truly personal

Fingerprint sensor

Improved battery efficiency

Android 6.0 Marshmallow

Software and app updates

Unboxing
HTC 10

Back panel

Slots with card trays

nano SIM card

Storage card

Charging the battery

Switching the power on or off

Contents

Phone setup and transfer
Setting up HTC 10 for the first time

Transferring content from an Android phone

Ways of transferring content from an iPhone

Transferring iPhone content through iCloud

Other ways of getting contacts and other content

Transferring photos, videos, and music between your phone and computer

Using Quick Settings

Getting to know your settings

About the fingerprint scanner

Updating your phone's software

Getting apps from Google Play

Downloading apps from the web

Uninstalling an app

Your first week with your new phone
Basics

HTC Sense Home widget

Motion Launch

Lock screen

Notifications

Working with text

HTC Help

Contents

Personalizing
Themes

Home screen layout

Wallpapers

Home screen panels

Stickers, widgets and app shortcuts

Apps screen

102

Sounds

104

Camera
Camera basics

105

Selfies and people shots

115

Zoe camera

119

Panoramic shots

120

Hyperlapse

120

Pro mode

121

Google Photos and apps
Google Photos

124

Google Now

129

Google Search

134

Google apps

136

Android Pay

138

Contents

Power and storage management
Battery

140

Storage

146

Sync, backup, and reset
Online sync

155

Backup

157

HTC Sync Manager

163

Reset

167

HTC BlinkFeed
What is HTC BlinkFeed?

170

Turning HTC BlinkFeed on or off

171

Restaurant recommendations

172

Ways of adding content on HTC BlinkFeed

173

Customizing the Highlights feed

176

Playing videos on HTC BlinkFeed

176

Posting to your social networks

177

Removing content from HTC BlinkFeed

177

Phone calls
Making a call with Smart dial

178

Making a call with your voice

179

Contents

Dialing an extension number

179

Returning a missed call

180

Speed dial

180

Calling a number in a message, email, or calendar event

180

Making an emergency call

181

Receiving calls

181

What can I do during a call

182

Setting up a three-way call

183

Call History

183

Switching between silent, vibrate, and normal modes

185

Advanced Calling

185

Upgrading to Advanced Calling

185

Global Ready

185

Using Assisted dialing

186

Messages
Sending a text or multimedia message via Message+

189

Sending a text message (SMS)

189

Sending a multimedia message (MMS)

190

Sending a group message

191

Resuming a draft message

192

Replying to a message

192

Forwarding a message

193

Copying a text message to the nano SIM card

193

Contents

Deleting messages and conversations

194

People
Your contacts list

196

Setting up your profile

198

Adding a new contact

198

Editing a contact’s information

200

Getting in touch with a contact

200

Importing or copying contacts

201

Merging contact information

202

Sending contact information

203

Contact groups

205

Private contacts

207

Email
Checking your mail

208

Sending an email message

210

Reading and replying to an email message

211

Managing email messages

212

Searching email messages

213

Working with Exchange ActiveSync email

214

Adding an email account

215

What is Smart Sync?

216

Contents

Other apps
VZ Navigator

217

HTC Ice View

218

Clock

221

Weather

222

Internet connections
Data connection

224

Managing your data usage

225

Wi-Fi connection

227

Wi-Fi Enhanced Connectivity

229

Connecting to VPN

230

Using HTC 10 as a Mobile Hotspot

232

Sharing your phone's Internet connection by USB tethering

233

Wireless sharing
HTC Connect

234

Bluetooth

239

NFC

243

Settings and security
HTC BoomSound for speakers

247

HTC BoomSound for headphones

247

Contents

Personal audio profile

248

Turning location services on or off

249

Do not disturb mode

249

Airplane mode

252

Automatic screen rotation

252

Setting when to turn off the screen

253

Screen brightness

253

Touch sounds and vibration

254

Changing the display language

255

Glove mode

255

Installing a digital certificate

256

Disabling an app

257

Controlling app permissions

257

Setting default apps

258

Setting up app links

258

Assigning a PIN to a nano SIM card

259

Accessibility features

260

Accessibility settings

261

Turning Magnification gestures on or off

262

Navigating HTC 10 with TalkBack

262

Trademarks and copyrights
Index

About this guide

About this guide
In this user guide, we use the following symbols to indicate useful and important
information:
This is a note. A note often gives additional information, such as what
happens when you choose to do or not to do a certain action. A note also
provides information that may only be applicable to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or
procedure, or lets you know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a
certain task or to get a feature to work properly.
This provides safety precaution information, that is, information that you
need to be careful about to prevent potential problems.
Some apps may not be available in all regions or with your mobile operator.

Important RF Notice

Important RF Notice
This device was tested for compliance with the applicable FCC and Industry
Canada specific absorption rate (SAR) limits for radio frequency (RF)
exposure during typical body-worn operations. To ensure that RF exposure
levels remain at or below the tested levels, use a belt-clip, holster, or similar
accessory that maintains a minimum separation distance of 1.0 cm between
your body and the device, with either the front or back of the device facing
towards your body. Such accessories should not contain any metallic
components. Body-worn accessories that do not meet these specifications
may not ensure compliance with applicable SAR limits and their use should
be avoided.
This device has been shown to be HAC compatible for CDMA and LTE™.
Hearing Aid Compatibility = M4/T4.

Important note on recoverable data

Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased
from your device may still be recoverable by third-party data recovery
software. Even a factory reset may not permanently erase all data from your
mobile device, including personal information.

Features you'll enjoy

Features you'll enjoy
What's new and special with Camera
Enjoy taking great camera shots on HTC 10. The camera interface has a fresh new look,
neatly organized to make it faster for you to switch modes and change your settings.

Leaner, cleaner, camera interface
The new camera interface groups related capture modes together—such as photo
capture modes—so that you can quickly find the mode you want, and puts modes and
their settings side by side for easy access.

Features you'll enjoy

Without having to open the slideout menu, you can easily switch back to Photo or
Video mode from other modes by tapping
or
below the shutter button. You can
also just tap
to quickly switch between the front and main camera.
See Camera on page 105.

Laser focus
With the laser focus, HTC 10 lets you take rapid shots with remarkable detail.

Record videos in high resolution audio
Record video in the camera with 24-bit high resolution audio. See Turning on high
resolution audio on page 112 for details.

Features you'll enjoy

Quickly adjust image brightness and focus
Easily adjust the focus and
brightness—or exposure value—
before taking a shot. Just tap the
screen to set the focus, and then
drag your finger up or down.

See Taking a photo on page 108.

Anti-shake lens
Optical Image Stabilization (OIS) reduces blur from hand movements while you shoot.
You'll get sharper, brighter photos with more clarity, even in low light.

Selfies
§

Capture stunning late-night selfies and group shots with the front facing HTC
UltraSelfie™ camera.

Live Makeup – Before taking your selfie, use Live Makeup to smoothen your
skin. See Applying skin touch-ups with Live Makeup on page 116.

Instant selfie shots – Flash a smile, and the camera instantly captures your
smiling face. Or, just say "Cheese!" See Using Auto Selfie on page 116 and
Taking selfies with voice commands on page 117.

Features you'll enjoy

RAW enhancement
With RAW image enhancement, you can take your photos to a whole new level. After
snapping a shot in Pro mode, the camera saves a RAW file in DNG format. The RAW file
provides more image information for post processing in the Google Photos™ app or a
graphics program on your computer. See Taking a RAW photo on page 122.

Hyperlapse
Hyperlapse lets you speed up the action up to 12 times, and select sections of the video
to change its speed. See Recording a Hyperlapse video on page 120.

The best from HTC and Google Photos
To give you the best experience from HTC and Google® apps yet still provide optimal
storage out of the box, HTC is starting to minimize preloading duplicate apps. One
example is HTC Gallery. Instead of preloading this app, HTC has extracted its unique
features to make them accessible from Google Photos. In HTC 10, you can use HTC's
special photo and video editing tools right from Google Photos.
With Google Photos, manage your photos and videos, back them up to your cloud
storage, and enjoy all of its cool features. For details, see What you can do on Google
Photos on page 124.

What's different with the onscreen keyboard
HTC is using TouchPal as the onscreen keyboard for HTC 10 due to its popularity and
extensive features.
Here are some of the features you'll enjoy with the TouchPal keyboard:

Features you'll enjoy

Download keyboard themes to personalize the keyboard background.

Choose from a variety of emoji art to add fun to your messages and social
updates.

Back up and sync your personal dictionaries as well as input patterns and data
to TouchPal Cloud.

Keyboard is resizable. You can also reposition the keyboard.

Features you'll enjoy

When you’re typing in landscape, you can split the keyboard so it’s easier and
faster for you to type with just your thumbs.

To learn the basics of using the keyboard, see Entering text on page 81.

Immersive sound
Discover audio bliss on HTC 10 through its built-in speakers and headphones. Easily
connect wireless speakers to your phone.

HTC BoomSound
Hear what you've been missing. HTC BoomSound™ with Dolby Audio™ gives you a rich,
authentic audio experience, whether you’re listening to music, watching a video, or
playing a game. To find out more, see HTC BoomSound for speakers on page 247 and
HTC BoomSound for headphones on page 247.
HTC 10 also has HTC BoomSound Hi-Fi edition speakers that feature a separated
tweeter and woofer design.

Features you'll enjoy

Personalize your headphone listening experience
Personalize your music listening experience for your headphones. Create your own
audio profile that conforms to your listening habits or hearing ability. To find out more,
see Personal audio profile on page 248.

HTC Connect
Simply swipe up the screen with three fingers to stream music or video from HTC 10 to
your speakers or TV. Control the volume and playback with your phone! You can even
enjoy your favorite music on multiple speakers. See What is HTC Connect? on page
234.

Truly personal
Designed with you in mind, HTC 10 is filled with innovations that help it to adapt to
your life.

Themes
Make HTC 10 more personal by customizing how it looks with your own photos and
then mix and match with different sets of icons, sounds, color schemes, and more.

Features you'll enjoy

More wallpaper types, such as Multiple wallpapers and Apps screen wallpapers, are
also in store!
See What is HTC Themes? on page 86 for more details.

Freestyle home screen
If you want to take designing your Home screen to the next level, try the Freestyle
home screen layout for zero-grid limitations and fun stickers to replace your app icons.

Features you'll enjoy

The HTC Sense Home widget
The HTC Sense® Home widget adapts to your needs at
home, at work, and on the go. See What is the HTC Sense
Home widget? on page 65.

HTC BlinkFeed
Get your favorite topics, news, social media, and more
conveniently delivered to one place on your phone. Even
get suggestions for places to eat! You can also play
embedded videos right on HTC BlinkFeed®. See What is
HTC BlinkFeed? on page 170.

Fingerprint sensor
You can use the fingerprint scanner on HTC 10 to quickly wake up and unlock your
phone with your fingerprint.
You can register up to 5 fingerprints. See About the fingerprint scanner on page 41.

Features you'll enjoy

Improved battery efficiency
In addition to the larger built-in battery on HTC 10, the overall power system uses
PowerBotics technology that enhances hardware and software efficiency for a longer
battery life.

Android 6.0 Marshmallow
Android® 6.0 Marshmallow brings new features that make your mobile life more
convenient.

Now on Tap
Now on Tap intuitively searches and delivers related information right in the app. This
means that you'll never have to leave the conversation or the website you're browsing
to search for information.
Just press and hold HOME and Now on Tap displays related information, apps, and
actions. See Now on Tap on page 132.

Android Pay
Conveniently use HTC 10 to pay for goods and services at thousands of establishments
that support Android Pay™. Just add your payment cards to the Android Pay app and
start paying using your phone. See Android Pay on page 138.

Manage phone memory
Use Memory in Settings to monitor the average memory use and performance of
HTC 10. You can also use this setting to check which apps use the most memory.

Features you'll enjoy

Major change to how you use storage cards
If you have an existing storage card with media and other files, use it as removable
storage so you can insert the card and access your files on any Android phone.
If you have a brand new storage card, you can use the card to expand the internal
storage. See Should I use the storage card as removable or internal storage? on page
147 and Setting up your storage card as internal storage on page 148.

Network settings reset
Quickly reset all network settings when HTC 10 has a hard time connecting to the
mobile data or Wi-Fi® network or Bluetooth® device. See Resetting network settings on
page 168.

Google settings
Easily manage settings for Google apps and features on HTC 10. Tap Google in Settings
and change your preferences.

Smarter app linking
Android 6.0 Marshmallow automatically opens the correct app for links that you tap in
a text or email message or website. With smarter app linking, there's no more guessing
which app can handle the links you tap.
In Settings, you can change the default apps to link to. For details, see Setting default
apps on page 258 and Setting up app links on page 258.

Features you'll enjoy

App permissions
To help protect your phone and privacy, Android 6.0 Marshmallow has improved the
way apps are given access to certain data or features, such as contacts or the
microphone. For details, see Controlling app permissions on page 257.

Software and app updates
On HTC 10, get software updates for the latest performance enhancements, bug fixes,
and security improvements as soon as they're available.
Also download and install the latest updates of HTC and other apps from Google Play™
to enjoy the new and improved features. Some HTC apps that are not preloaded in
certain phones can also be downloaded from Google Play.
The information in this guide may not be most up-to-date if there are more
recent software or app updates available.

Unboxing

Unboxing
HTC 10
1.

POWER/LOCK

VOLUME

nano SIM card slot

HTC UltraSelfie camera with
OIS

Proximity sensor

3.5mm headset jack

Earpiece

Notification light

microSD™ card slot

10.

BACK

11.

HOME / Fingerprint scanner

12.

USB Type-C™/charger port

13.

HTC BoomSound Hi-Fi edition
speakers

14.

RECENT APPS

Unboxing

§ If you want to use a case or screen protector, don’t cover and block the
proximity sensor. Purchase a case or screen protector designed for HTC 10.
§ Avoid connecting third-party headsets or accessories with metallic charms
that dangle near the headset jack. Using these may affect signal reception.

Back panel
1.

HTC UltraPixel® main camera
with OIS

Laser autofocus sensor

Dual LED flash

Unboxing

Slots with card trays
There are trays inside the nano SIM and microSD slots that are used for inserting your
cards.
When inserting the eject tool into the tray eject holes to remove the card trays, make
sure not to press on the trays to avoid damaging the eject mechanism inside the slots.

Also, if you want to use a protective case, make sure to buy a case that's designed for
HTC 10 and that doesn't block the trays.

Unboxing

nano SIM card
HTC 10 uses a nano SIM card.
The nano SIM card is preinstalled on HTC 10. If you need to remove or replace the
card, refer to the following instructions.
Use a standard nano SIM card only. Inserting a modified card that is thicker than the
standard nano SIM card may cause the card to not fit properly or damage the card slot.

Inserting a nano SIM card
1.

Hold the phone face down.

Unboxing

Insert the tip of the tray eject tool that came with your phone—or a small bent
paperclip—into the nano SIM tray eject hole.

Push the tip all the way into the hole until the tray ejects, and then pull the
tray out.

Place the nano SIM card into the tray, with the gold contacts facing up and cutoff corner facing out.

Insert the card tray back into the slot.

Unboxing

Removing a nano SIM card
Make sure to switch off HTC 10 before removing the card.

Hold the phone face down.

Insert the tip of the tray eject tool that came with your phone—or a small bent
paperclip—into the nano SIM tray eject hole.

Push the tip all the way into the hole until the card tray ejects.

Pull the card tray out, and remove the nano SIM card.

Make sure that you insert the empty card tray back into the slot.

Unboxing

Storage card
Use a storage card to store your photos, videos, and music. When you need to free up
phone storage space, you can also move certain apps to the storage card, if the apps
support this feature.
The storage card is optional and sold separately.

Inserting the microSD card
1.

Hold the phone face down.

Insert the tip of the tray eject tool that came with your phone—or a small bent
paperclip—into the microSD tray eject hole.

Push the tip all the way into the hole until the microSD card tray ejects.

Unboxing

Pull the microSD card tray out, and place the microSD card—contacts facing
up—into the tray.

Insert the microSD card tray back into the slot.

Removing the microSD card
Make sure to unmount your microSD card before removing it. See
Unmounting the storage card on page 153.
1.

Hold the phone face down.

Insert the tip of the tray eject tool that came with your phone—or a small bent
paperclip—into the microSD tray eject hole.

Unboxing

Push the tip all the way into the hole until the microSD card tray ejects.

Pull the microSD card tray out, and remove the microSD card.

After removing the microSD card, make sure that you insert the empty microSD card
tray back into the slot.

Charging the battery
Before you turn on and start using HTC 10, it is recommended that you charge the
battery.

§ If the battery has been discharged for several days, you may need to charge
HTC 10 for several minutes before powering it on.
§ Use only the adapter and the USB Type-C cable that came with HTC 10 to
charge the battery. When the battery power is too low, make sure to use the
power adapter to charge, not the USB cable connection with your computer.

Insert the small end of the USB cable into the USB connector.

Unboxing

Insert the other end of the USB cable into the power adapter.

Plug in the power adapter to an electrical outlet to start charging the battery.

§ As a safety precaution, the battery may stop charging to avoid overheating.
§ Avoid charging the battery in hot environments.
§ When you're using the web browser and charging the battery, HTC 10 may
become warmer. This is normal.
§ To conserve energy, unplug the power adapter from the electrical outlet
after you finish charging.

Switching the power on or off
Switching the power on
Press the POWER button until HTC 10 vibrates.
When you turn on HTC 10 for the first time, you’ll need to set it up.

Switching the power off
1.

If the display is off, press the POWER button to turn it back on.

Press and hold the POWER button for a few seconds.

Tap Power off on the options menu.

Phone setup and transfer

Phone setup and transfer
Setting up HTC 10 for the first time
When you switch on HTC 10 for the first time—or after you've done a factory reset—
you’ll be asked to set it up.
You can enable TalkBack to navigate by voice feedback before selecting the
language. Press and hold two fingers on the screen until you hear a message
saying that accessibility mode is enabled.
Walk through the on-device setup to choose your Internet connection, sign in to your
Google Account, set up device protection for HTC 10, and more.
Use Android Backup Service if you've used it to back up your old phone before. On the
Get your apps & data screen, tap Restore from this backup. From the menu, choose
your old phone if you want to restore your apps from a previous phone that was backed
up using Android Backup Service.
Otherwise, tap Set up as new device.
Some features that need to connect to the Internet such as location-based
services and auto-sync of your online accounts may incur extra data fees. To
avoid incurring data fees, disable these features under Settings. For more
information on location services, see Turning location services on or off on
page 249.

Phone setup and transfer

Transferring content from an Android phone
On your old Android phone, download the HTC Transfer Tool and use it to transfer
your content to HTC 10.
The types of locally stored content on your old phone that the HTC Transfer Tool can
transfer include contacts, messages, music, photos, videos, and some settings. More
types of data such as call histories, email accounts, and some HTC app settings can be
transferred from HTC phones that have HTC Sense 5.5 or higher.
You need Android version 2.2 or later to use the HTC Transfer Tool on your
old phone.
1.

From the Home screen, tap

Choose whether to transfer from an HTC Android phone or other Android
phone.

> Settings > Get content from another phone.

On the Get content from another phone screen, tap Next.

Follow the steps shown on HTC 10 to download the HTC Transfer Tool from
Google Play to your old phone, install it, and open the tool.

When you see a PIN on your old phone, make sure the same PIN also appears
on HTC 10 before you continue.
If the PIN code doesn't appear, tap Retry on your old phone. If it still won't
appear, this may mean that your old phone is unable to connect to HTC 10.
When this happens, try another transfer method.

Tap Confirm on your old phone.

On your old phone, choose the types of content you want to transfer, tap
Transfer, and then tap Yes.

Phone setup and transfer

Wait for the transfer to finish.

Tap Done on both phones.

Ways of transferring content from an iPhone
If you have an iPhone®, there are easy ways to transfer your contacts, messages, and
other content to HTC 10.
§

Back up and restore iPhone content through iCloud®. To find out how, see
Transferring iPhone content through iCloud on page 37.

Back up iPhone content using iTunes® on your computer, and then use HTC
Sync Manager to transfer the content to HTC 10. For details, see Transferring
iPhone content and apps to your HTC phone on page 166.

Transferring iPhone content through iCloud
If you have an iCloud account, sync iPhone content to your iCloud storage, and then
transfer content such as contacts or photos to HTC 10.
> Settings > Get content from another phone.

From the Home screen, tap

Tap iPhone > Import from iCloud backup.

Follow the steps shown onscreen to back up your iPhone content to your
iCloud storage.

Enter your iCloud email address and password, and then tap Sign in.

Choose the iPhone backup that you want to transfer to HTC 10, and then tap
Next.

Choose the types of content you want to transfer, and then tap Import.

Phone setup and transfer

Wait for the transfer to finish, and then tap Done.
Only some contact details can be transferred, such as the contact name,
photo, postal address, email address, birthdate, anniversary date, and notes.

Other ways of getting contacts and other content
There are different ways you can individually add contacts and other content to
HTC 10.
Sync with your
computer

Use HTC Sync Manager to sync contacts, documents,
playlists, and more between HTC 10 and your computer
running a Windows® or OS X® operating system.
You can also use it to transfer your iTunes backup that
contains contacts, messages, and other content from an
iPhone from your computer to HTC 10.

Google Account

Google contacts are imported to HTC 10 after you sign in to
your Google Account. You can also create more Google
contacts right from HTC 10.

Social network
accounts

Microsoft®
Exchange
ActiveSync®

HTC 10 syncs your work contacts from the Microsoft
Exchange ActiveSync Server in your workplace.

Outlook.com
account

Sync personal contacts from your Microsoft Outlook.com
account.

Phone setup and transfer

Phone contacts

You can create contacts locally on HTC 10, if you don't prefer
to store them on your online accounts.

nano SIM card

Copy all your nano SIM contacts to HTC 10.

Transferring photos, videos, and music between your phone and
computer
Here are ways you can transfer your media from or to your computer.
§

Connect HTC 10 to your computer. Your computer will recognize it just like
any removable USB drive, and you can copy your media between them. See
Copying files between HTC 10 and your computer on page 151.

Download and use the HTC Sync Manager software on your computer. You
can set it up to automatically get music, photos, and videos off HTC 10 to your
computer. You can also sync playlists from your computer to the phone.
If you have an iPhone, you can also connect it and transfer camera roll photos
to your computer using HTC Sync Manager. Then reconnect HTC 10 and copy
them over.
See About HTC Sync Manager on page 163.

Use cloud storage services to put your media in one place so you can manage
them anywhere—on your computer, HTC 10, and other mobile devices.

Phone setup and transfer

Using Quick Settings
In the Quick Settings panel, easily turn settings such as Wi-Fi and Bluetooth on or off.
1.

Do any of the following:
§

With two fingers, swipe down from the status bar.

Swipe down twice from the status bar.

To turn a setting on or off, just tap its tile.

If there are available options for a setting, tap

to choose from the options.

Getting to know your settings
Want to change the ringtone, set up a Wi-Fi connection, or add your accounts? Do this
and more in Settings.
1.

Open Settings from the Apps screen, Notifications panel, or Quick Settings
panel.
§
§

From the Home screen, tap
to switch to the Apps screen, and then
tap Settings.
Swipe down from the top of the screen to open the Notifications panel,
and then tap .

Phone setup and transfer

§
2.

With two fingers, swipe down from the top of the screen to open Quick
Settings, and then tap .

Here are some of the basic settings you can change:
§

Tap the On/Off switch next to an item such as Wi-Fi to turn it on or off.
Tap the item itself to configure its settings.

Tap Sound & notification to set a ringtone, choose a sound profile, and
configure notification settings.

Tap Personalize to change the wallpaper, add apps and widgets to the
Home screen, and more.

Tap Accounts & sync to add and sign in to your different accounts, such
as email, social networks, and more.

Tap Security to help secure HTC 10, for example with a screen lock.

Tap

in Settings to quickly find options and settings.

About the fingerprint scanner
You can quickly wake up and unlock the HTC 10 using your fingerprint. You can add up
to 5 fingerprints.
When setting up and using the fingerprint scanner, follow these tips:
§

Make sure your finger and the fingerprint scanner are dry and clean.

Use the entire pad of your finger, including the sides and tip.

When recording your fingerprint, touch the scanner until it vibrates.

Phone setup and transfer

The fingerprint scanner has 360° readability—you can touch a recorded finger
at any angle to the scanner to turn on the screen or unlock the HTC 10.
You may not be able to set the fingerprint scanner to unlock HTC 10, if you've
signed in to an Exchange ActiveSync account that requires you to set a
different screen lock option (such as password). Check with your Exchange
Server administrator if your Exchange ActiveSync account supports the
fingerprint scanner.

Adding a fingerprint the first time
1.

From the Home screen, tap

Tap Add fingerprint.

, and then tap Settings > Fingerprint scanner.

If you haven't already set up a lock screen pattern, PIN, or password, you'll be
asked to set one up. See Setting a screen lock on page 74.
3.

Tap Start.

Choose which finger or thumb to use, touch the scanner until it vibrates, then
lift your finger or thumb.

Repeatedly touch the scanner until the fingerprint has been successfully
recorded. You'll get the best results if you hold your finger in the same
direction when touching the scanner.

Phone setup and transfer

After you've successfully recorded your fingerprint, tap Done.

You can now use your fingerprint to wake up and unlock your HTC 10.
You'll need to input your backup lock screen pattern, PIN, or password if the
scanner doesn't identify your fingerprint after five attempts. You'll only have
10 additional attempts before your data is deleted from the HTC 10.

Adding, removing, or editing fingerprints
1.

From the Home screen, tap

Enter your pattern, PIN, or password.

Do any of the following:
§
§
§
§

, and then tap Settings > Fingerprint scanner.

Tap Add fingerprint to add another fingerprint.
Tap a recorded fingerprint to rename or delete it.
Tap Reset fingerprint scanner to delete all recorded fingerprints.
Select Wake up screen if you want to be able to tap the fingerprint
scanner to wake up and unlock the screen.

Phone setup and transfer

Updating your phone's software
HTC 10 can check and notify you if there’s a new update available.
Updates for some HTC apps and features, such as HTC Sense Home, may be
downloaded and installed from Google Play. See Installing app updates from
Google Play on page 45 for details.
Visit www.htc.com/us/go/htc-software-updates/ for news and details about
your phone's software updates.

Checking your system software version
Before installing a system software update, you can check first what Android and
HTC Sense versions you have on your phone.
1.

From the Home screen, tap

Tap Software information.

> Settings > About.

Installing a software update
When HTC 10 is connected to the Internet and there's a new software update available,
the update notification icon appears in the status bar.
1.

Slide the Notifications panel open, and then tap the system update
notification.

If you don't want to download the update using your data connection, select
Update over Wi-Fi only.

Tap Download.

Phone setup and transfer

When download is complete, select Install now, and then tap OK.

After updating, HTC 10 will restart.

Installing an application update
When Internet connection is on and there's an available update for your HTC or
Verizon Wireless apps, the update notification icon appears in the status bar.
1.

Slide the Notifications panel open, and then tap the update notification.
The Updates screen opens with the list of application updates to be installed.

Tap an item to view its details, and then tap

When you're done reviewing the updates, tap Install. You'll be asked to restart
HTC 10 if needed.

Installing app updates from Google Play
Some HTC apps and third-party apps get updated with improvements and bug fixes
through Google Play. You can manually update apps or set your phone to automatically
download and install app updates when available.
1.

From the Home screen, tap

Tap

Tap My apps & games.

, and then find and tap Play Store.

to open the slideout menu.

You'll see a list of apps installed on your phone.
4.

Under Updates, tap an app.

Tap Update.

Phone setup and transfer

If prompted, tap Accept.
In Play Store, tap
> Settings > Auto-update apps to choose how you want
Google Play to update your apps.

Checking for updates manually
Turn on mobile data or connect HTC 10 to a Wi-Fi network before you check
for updates.
1.

From the Home screen, tap

, and then find and tap Settings.

Tap System update > Check for new system update. HTC 10 checks if
updates are available.

Phone setup and transfer

Getting apps from Google Play
Google Play is the place to go to find new apps for HTC 10. Choose from a wide variety
of free and paid apps ranging from productivity apps, entertainment, to games.
You need a Google Wallet™ account to buy paid apps or to make in-app
purchases. If you already have a Google Account, just add Google Wallet by
signing in with your existing username and password at wallet.google.com.

Finding and installing an app
When you install apps and use them on HTC 10, they may require access to your
personal information or access to certain functions or settings. Download and install
only apps that you trust.
Be cautious when downloading apps that have access to functions or a
significant amount of your data on HTC 10. You’re responsible for the results
of using downloaded apps.
1.

From the Home screen, tap

, and then find and tap Play Store.

Browse or search for an app.

When you find the app that you like, tap it and read its description and user
reviews.

To download or purchase the app, tap Install (for free apps) or the price
button (for paid apps).

Tap Accept.

Phone setup and transfer

Apps sometimes get updated with improvements or bug fixes. To
automatically download updates, after installing the app, tap
> Autoupdate.
To open the app, go to the Apps screen and tap the app.

Restoring apps from Google Play
Upgraded to a new phone, replaced a lost one, or performed a factory reset? Restore
apps that you previously downloaded.
1.

From the Home screen, tap

Tap

, and then find and tap Play Store.

Tap My apps & games, swipe to the All tab, and then tap the app you want to
restore.

Install the app.

to open the slideout menu.

For more details, refer to the Google Play help.

Phone setup and transfer

Downloading apps from the web
You can download apps directly from websites.

§ Apps downloaded from websites can be from unknown sources. To help
protect HTC 10 and your personal data, we strongly recommend that you
only download from websites you trust.
§ Before you can install the downloaded app, make sure that you've set
HTC 10 to allow installation of third-party apps in Settings > Security >
Unknown sources.

Open the browser, and then go to the website where you can download the app
you want.

Follow the website's download instructions for the app.
After installing the app, make sure to go back to Settings > Security and clear
the Unknown sources option.

Phone setup and transfer

Uninstalling an app
If you no longer need an app that you've downloaded and installed, you can uninstall it.
Most of the preloaded apps cannot be uninstalled.
From the Apps screen, press and hold the app you want to remove, and then drag it to
Uninstall.
If you purchased an app in Play Store, you can uninstall it for a refund within
a limited time. To know more about the refund policy for paid apps, refer to
the Google Play help.

Your first week with your new phone

Your first week with your new phone
Basics
HTC Sense Home
After you've turned on and set up HTC 10 for the first time, you'll see the Home screen.
§

Set up the HTC Sense Home widget to experience the convenience of a Home
screen that automatically adjusts when you're at home, work, or outdoors. See
What is the HTC Sense Home widget? on page 65.

Swipe right and you'll find HTC BlinkFeed. You can customize HTC BlinkFeed
to show posts from your social networks, headlines from your favorite news
media, and more. For details, see What is HTC BlinkFeed? on page 170.

Swipe left and you’ll discover space for adding your favorite widgets, apps, and
more so they’re just a tap away. You can also add panels. For details, see
Adding or removing a widget panel on page 94.

You can change the apps on the launch bar at the bottom of the Home screen.
See Launch bar on page 96.

§ While you're in another screen or app, press HOME to return to the last
Home screen you visited.
§ You can also set up the fingerprint sensor to work as a home button.

Your first week with your new phone

Sleep mode
Sleep mode saves battery power by putting HTC 10 into a low power state while the
display is off. It also stops accidental button presses when HTC 10 is in your bag.
Switching to Sleep mode
To turn off the display and switch to Sleep mode, briefly press the POWER button. You
can also double-tap the lock screen.
HTC 10 also automatically goes into Sleep mode when it’s left idle for a while. You can
change the time before HTC 10 sleeps by setting the screen timeout. For details, see
Setting when to turn off the screen on page 253.
Waking up from Sleep mode
§

Press the POWER button.

Use Motion Launch™ to wake up and unlock your phone directly to an app or
screen. See What is Motion Launch? on page 68.

Unlocking the screen
§

Press and hold the fingerprint sensor.

Swipe up to unlock the screen.

If you've set up a screen lock, you'll be asked to provide your credentials before HTC 10
unlocks.
If you've set an event reminder or an alarm, you can snooze or dismiss the
event or alarm right from the lock screen. Just drag
or
up.

Your first week with your new phone

Motion gestures
Use motion gestures to mute HTC 10, lower the ring volume, and more.

Lift phone to auto answer a call
To automatically answer an incoming call, lift the phone and look at the screen first to
see who's calling before you hold it to your ear.
You can turn this feature on or off. Go to Settings, tap Call, and then select or clear
Auto answer calls.

Flip to mute
If your phone is facing up when a call comes
in, turn the phone over to mute it.
If you go to Settings and then tap Sound &
notification > Flip to mute, you can set your
phone to:
Mute
once

Mute only once after flipping the
phone. While the phone is still
facing down, it will ring again
when there are other incoming
calls.

Mute
always

After flipping the phone to mute
a call, keep it always muted while
it's still facing down when there
are other incoming calls.

Your first week with your new phone

Pick up to lower volume
In a business meeting or restaurant, pick
HTC 10 up when a call comes in to lower
the ring volume automatically.
You can turn this feature on or off. Go to
Settings, tap Sound & notification, and
then select or clear Quiet ring on pickup.

Increase ring volume automatically while phone is in your pocket or bag
Pocket mode makes HTC 10 recognize when your phone
is in your bag or pocket and raise the ring volume so that
you can hear it in noisy environments.
You can turn this feature on or off. Go to Settings, tap
Sound & notification, and then select or clear Pocket
mode.

Your first week with your new phone

Rotate HTC 10 for a better view
For many screens, you can
automatically change the screen
orientation from portrait to
landscape by turning HTC 10
sideways.
When entering text, you can turn
HTC 10 sideways to bring up a
bigger keyboard.

Your first week with your new phone

Touch gestures
Use touch gestures to get around the Home screen, open apps, scroll through lists, and
more.

Tap
Tap the screen with your finger when you want to select
onscreen items such as application and settings icons, or press
onscreen buttons.

Your first week with your new phone

Press and hold
To open the available options for an item (for example, a
contact or link in a webpage), just press and hold the item.

Swipe or slide
Quickly swipe your finger horizontally across the screen to go to
other Home screen panels. Swipe vertically to scroll through a
list, document, and more.

Your first week with your new phone

Drag
Press and hold your finger with some pressure before you start
to drag. While dragging, don't release your finger until you have
reached the target position.

Flick
Flicking the screen is similar to swiping, except that
you need to swipe your finger in light, quicker strokes,
such as when moving right and left on the Home
screen, or flicking through a contacts or message list.

Your first week with your new phone

Press and flick
On the Home screen, you can easily move a widget or
icon from one screen to another.
Press and hold the widget or icon with one finger, and
flick the screen to the new location with another finger.

Your first week with your new phone

Slide with two fingers
In some apps, slide two fingers apart to
zoom in when viewing a picture or text.

Slide two fingers together to zoom out of the picture or
text.

Your first week with your new phone

Two-finger swipe
Swipe down from the status bar using two fingers to access Quick
Settings.

Three-finger swipe
§

Swipe up the screen with three fingers and
HTC Connect® streams music or video from HTC 10
to your speakers or TV respectively. You can also
share streaming media from apps such as YouTube®.

Swipe down to disconnect from your speakers or
TV.

Your first week with your new phone

Media gesture is turned on in Settings by default, which makes the threefinger gesture work for sharing media.

Opening an app
§

Tap an app on the launch bar at the bottom of the Home screen.

Tap

On the Apps screen, tap
for.

to go to the Apps screen, and then tap the app you want to use.
, and then enter the name of the app you're looking

Opening an app or folder from the lock screen
On the lock screen, drag an app or folder icon up to unlock the screen and directly go to
the app or folder.
The shortcuts on the lock screen are the same ones on your Home screen's
launch bar. To change the lock screen shortcuts, replace the apps or folders
on the launch bar.
If you've set up another security layer like a screen lock pattern or PIN, you'll be asked
to provide your credentials first before HTC 10 opens the app or folder.

Sharing content
Have something to share, such as a photo or video?
§

In an app, just tap the share icon:

If you don't see the icon, tap

> Share.

Your first week with your new phone

Switching between recently opened apps
When you're multitasking and using different apps on HTC 10, you can easily switch
between the apps you've recently opened.
Press

to see recently-opened apps.
§

To switch back to an app, flip through the cards to
find the app and tap it.

To remove an app from the list, drag it left or right.

To remove all of the apps at once, tap

Refreshing content
In some apps, you can easily refresh content that's synced or downloaded from the
Web with a simple finger gesture.
1.

While viewing content such as weather or Mail inbox, scroll to the top of the
screen.

Pull down with your finger, and then release to refresh.

Your first week with your new phone

Capturing your phone's screen
Want to show off your high game score or write a blog post about HTC 10 features? It's
easy to take a picture of the screen to share.
1.

Press and hold POWER and VOLUME DOWN at the same time.

Open the Notifications panel and tap
notification.
If you don't see

under the Screenshot captured

, slide two fingers apart on the screenshot notification.

Travel mode
Do you often travel across time zones? Turn on Travel mode in Settings to see a dual
clock on the Home screen and lock screen that shows both your home and current time
zones.

§ Make sure you turn on location services in your phone settings.
§ Set your home time zone first in the Clock app.

From the Home screen, tap

> Settings > Date & time.

Tap the Travel mode On/Off switch to turn travel mode on or off.

You'll see a dual clock of your home and current locations once your phone detects a
different time zone from the home time zone you've set.

Your first week with your new phone

HTC Sense Home widget
What is the HTC Sense Home widget?
Get quick access to apps, shortcuts and folders you use most frequently based on where
you are. With the HTC Sense Home widget, HTC 10 continually adapts to how you use
it. For example, apps you use most frequently for work, will show up when you're at
your office. The HTC Sense Home widget changes depending on whether you're at
home, work, or somewhere else.

Setting up the HTC Sense Home widget
Setting up the HTC Sense Home widget is quick and easy.

§ If you don't see the HTC Sense Home widget, add it to your Home screen.
See Adding Home screen widgets on page 97.
§ Make sure you turn on location services in your phone settings. See Turning
location services on or off on page 249.

On the setup screen of the HTC Sense Home widget, tap Tap to personalize >
Let's explore.

Your first week with your new phone

Tap where you are to finish setting up the widget.

On the widget, tap

Select all the options on the screen, and then press

> Personalize HTC Sense Home.
.

Setting your home and work locations
In the HTC Sense Home widget, set your home and work locations based on your
address, Wi-Fi network, or both.
You can associate multiple addresses and Wi-Fi networks to each of these locations.
Using your set addresses or Wi-Fi networks, the HTC Sense Home widget will be able
to determine where you are and display the appropriate apps.
1.

On the Home screen, swipe right or left until you see the HTC Sense Home
widget.

Tap

Choose the location you want to set.

Tap
§
§

> Set locations.

and do one of the following:
Tap Address and then enter your street address or select it on the map.
Tap Wi-Fi network and select one or more Wi-Fi networks you want to
associate with the location.

Your first week with your new phone

When you've finished setting your home and work locations, press

Manually switching locations
The HTC Sense Home widget automatically changes locations based on where you are.
You can also manually change the location in the HTC Sense Home widget.
For the HTC Sense Home widget to change locations automatically, you need to make
sure that location services is turned on. See Turning location services on or off on page
249.
1.

On your Home screen, slide right or left until you see the HTC Sense Home
widget.

Tap

, and then tap the location you want.

Pinning and unpinning apps
Pinning apps, shortcuts, or folders to the HTC Sense Home widget ensures they stay on
the widget.
Items in the HTC Sense Home widget will have one of two states: pinned or unpinned.
Unpinned items will be automatically changed to more frequently used items.
1.

On the Home screen, swipe right or left until you see the HTC Sense Home
widget.

Your first week with your new phone

Do one of the following:
§
§

To pin an item, press and hold it until you see .
To unpin an item, press and hold it until the unpinning progress bar has
completed.

Adding apps to the HTC Sense Home widget
Add your favorite apps, shortcuts, or folders to the HTC Sense Home widget.
1.

From the Home screen, tap

Press and hold the app, shortcut, or folder you want to add to the widget.

Drag the item to where you want in the HTC Sense Home widget.

The app, shortcut or folder will be added to the HTC Sense Home widget and pinned in
place.

Motion Launch
What is Motion Launch?
Motion Launch is a combination of a motion gesture followed by a finger gesture. Using
a combination of simple gestures, you can wake up to your Home screen,
HTC BlinkFeed, and more.
See the following:
§

Waking up to the lock screen on page 69

Waking up and unlocking on page 70

Your first week with your new phone

Waking up to the Home widget panel on page 71

Waking up to HTC BlinkFeed on page 72

Launching the camera on page 73

Turning Motion Launch gestures on or off
1.

From the Home screen, tap
gestures & buttons.

> Settings > Display & gestures or Display,

Tap Motion Launch gestures.

Select the Motion Launch gestures you want.

Waking up to the lock screen
Go from sleep mode to the lock screen without pressing the POWER button.
If you've set up a screen lock with credentials, you'll be asked to provide your
credentials first before HTC 10 unlocks.
1.

Lift the phone in portrait orientation.

Immediately double-tap the screen.

Your first week with your new phone

Waking up and unlocking
Go from sleep mode and unlock HTC 10 to the last screen you were using without
pressing the POWER button.
If you've set up a screen lock with credentials, you'll be asked to provide your
credentials first before HTC 10 unlocks.
1.

Lift the phone in portrait orientation.

Immediately swipe up from the bottom half of the screen.

Your first week with your new phone

Waking up to the Home widget panel
Go from sleep mode to the Home widget panel without pressing the POWER button.
If you've set up a screen lock with credentials, you'll be asked to provide your
credentials first before HTC 10 unlocks.
1.

Lift the phone in portrait orientation.

Immediately swipe left from the right side of the screen.

Your first week with your new phone

Waking up to HTC BlinkFeed
Go from sleep mode to HTC BlinkFeed without pressing the POWER button.
If you've set up a screen lock with credentials, you'll be asked to provide your
credentials first before HTC 10 unlocks.
1.

Lift the phone in portrait orientation.

Immediately swipe right from the left side of the screen.

Your first week with your new phone

Launching the camera
Go from sleep mode to the Camera app without pressing the POWER button.
1.

Lift the phone in portrait orientation.

Immediately swipe down twice on the screen.

Your first week with your new phone

If you've set up a screen lock with credentials, you'll be asked to provide your
credentials when you exit the Camera app.

Lock screen
Setting a screen lock
Help protect your personal information and help prevent others from using HTC 10
without your permission.
Choose to set a screen lock pattern, numeric PIN, or other means of locking your
phone. You'll be asked to unlock the screen every time HTC 10 is turned on or when it’s
idle for a certain period of time.
1.

From the Home screen, tap

Tap Screen lock.

Select a screen lock option and set up the screen lock.

Tap Lock phone after, then specify the idle time before the screen is locked.

> Settings > Security.

You can also clear Make pattern visible or Make passwords visible if you
don’t want your screen lock to display as you enter it onscreen.

Setting up Smart Lock
Set up your phone to detect your face or another trusted device before you can unlock
the screen.
1.

From the Home screen, tap

> Settings > Security.

Your first week with your new phone

Tap Screen lock, and then select and set up a screen lock.
This will be your backup screen lock method.

On the Security screen, tap Smart Lock.

Confirm your screen lock.

Choose what you want your phone to detect before it unlocks.

Follow the onscreen instructions, and then press
screen.

Tap Automatically lock phone, and then specify the idle time before the
screen is locked.

to return to the Security

To help make Smart Lock more reliable and more secure, you can train HTC 10 to
recognize your face in different situations, such as when you're wearing glasses or
sporting a beard.
Tap Smart Lock, confirm your screen lock, then tap Trusted face > Improve face
matching. Follow the onscreen instructions.

Turning lock screen notifications on or off
You can choose to turn lock screen notifications on or off.
1.

From the Home screen, tap

> Settings > Sound & notification.

Tap When device is locked > Don't show notifications at all.
If you change your mind later, you can tap Show all notification content to
turn lock screen notifications on.

Your first week with your new phone

Interacting with lock screen notifications
Besides seeing notifications on the lock screen, you can also interact with them.
1.

Tap twice on a notification to go directly to the related app.

To see the entire list of notifications on the lock screen, swipe down on the
lock screen. You can tap on a blank area of the screen to return to the lock
screen.

Swipe left or right on the notification to remove it.

Press and hold a notification to see more related information.

Tap

to prioritize notifications from the related app.

Changing lock screen shortcuts
To change apps (or other shortcuts) on the lock screen, change the ones on the launch
bar. To find out how, see Launch bar on page 96.

Turning the lock screen off
Rather not have to unlock your phone every time you wake it up? You can turn the lock
screen off in Settings.
1.

From the Home screen, tap

Tap Screen lock > None.

> Settings > Security.

To turn the lock screen on again, in Security settings, tap Screen lock > Swipe.

Your first week with your new phone

Notifications
Notifications panel
Notification icons inform you of new messages, calendar events, alarms, and activities
in progress such as files downloading.

When you see notification icons, open the Notifications panel to check out details of
the notifications that you've received.
To open the Notifications panel, slide down from the top of the screen.

Your first week with your new phone

Some notifications allow you to take immediate action. For example, tap a missed
call notification to return the call or reply with a text message.

Tap the notification icon on the left to open the corresponding app.

To dismiss just one notification in the list, drag it left or right. To dismiss all nonpersistent notifications, tap
.

If you have several notifications, scroll through the list screen to see them all.
You can change what app notifications you want to receive. See Managing app
notifications on page 79.

Your first week with your new phone

Managing app notifications
You can set the priority, sensitivity, and more.
> Settings > Sound & notification.

From the Home screen, tap

Tap Manage app notifications, and then tap the app to set.
You can also press and hold a notification in the notifications panel, and then
tap .

Tap the On/Off switch next to option you want to toggle.

Settings for app notifications are applied to notifications in the Notifications panel and
the lock screen.

Notification LED
The notification LED shows a:
§

Solid green light when HTC 10 is connected
to the power adapter or a computer and the
battery is fully charged.

Flashing green light when you have a
pending notification.

Solid orange light when the battery is being
charged.

Flashing orange light when the battery level
reaches very low.

Your first week with your new phone

Choosing when to flash the notification LED
You can change when to flash and which apps will flash the LED when there are new
notifications.
> Settings > Sound & notification.

From the Home screen, tap

Under Notifications, tap Flash LED for notifications. Choose whether to
always flash the LED or flash it only when the screen is off.

Tap Manage LED notifications. Choose which app notifications you want the
LED to flash for.
In other apps, check their settings to find out if they have an option for
flashing the LED.

Working with text
Selecting, copying, and pasting text
1.

Press and hold on a word.

Drag the start and end anchors to highlight the text you want to select.
or Copy.

Tap

In a text entry field (for example, while composing an email), press and hold at
the point where you want to paste the text.

Tap

or Paste.

Your first week with your new phone

Sharing text
or

After you have selected the text, tap

Choose where to share the selected text.

or Share.

Entering text
The keyboard becomes available when you tap a text field in an app.
§

Tap the keys on the onscreen keyboard to enter letters and numbers, as well as
punctuation marks and symbols.

Tap

Press and hold keys with gray characters at the top or bottom to enter
numbers, symbols, or accented letters. Some keys have multiple characters or
accents associated with them.

Tap
to show number and symbol keys. Tap
keyboard.

Tap

Tap
to check out more features, options, and settings.You can resize the
keyboard space, change the layout and design, download dictionaries, and
more.

Press

to enter an uppercase letter. Tap twice to turn on caps lock.

to return to the main

to choose from a wide selection of emojis.

to close the onscreen keyboard.

Your first week with your new phone

How can I type faster?
The onscreen keyboard of your phone is highly customizable. You can modify its
settings and options to enhance your typing experience.
Here are some tips that you could try:
§

Switch to landscape mode.With two fingers, swipe down from the status bar
and check if Auto rotate is turned on. Open the app you need, and then tap a
text field to show the keyboard. Turn your phone sideways to bring up a bigger
keyboard.
You can then tap

> Split.

Your first week with your new phone

Resize or reposition the keyboard.
Open the app you need, and
then tap a text field to show
the keyboard. Tap , and
then tap Resize. Drag any of
the border arrows to resize
your keyboard.

To move the keyboard up, drag the center button up.

Your first week with your new phone

Show the numeric keys on the top row of the keyboard. Open the Settings
app, and then tap Language & keyboard > Touchpal - HTC Sense Version >
General settings. Select Number Row.

Turn on Contextual prediction.Go to Settings > Language & keyboard >
TouchPal - HTC Sense Version > Smart input, and then make sure that
Contextual prediction is selected. This option enables next word prediction
and will also allow the keyboard to learn from the usual word patterns you
type for better word suggestions.

Entering text by speaking
1.

Tap an area where you want to enter text.

On the onscreen keyboard, press and hold

When you see the microphone button and the words "Speak now", say the
words you want to enter.

Enter punctuation marks by saying the name. For example, say "comma".

Enabling smart keyboard options
Turn on the keyboard's advanced features to help you type faster, such as contextual
prediction, auto-correction, and more.
1.

From the Home screen, tap

, and then find and tap Settings.

Tap Language & keyboard > TouchPal - HTC Sense Version > Smart input.

Select the options to enable.

Your first week with your new phone

HTC Help
Want some quick guidance on your phone?
Check out the friendly walkthroughs and the FAQs in the Help app to learn how to use
your phone.
§

When you see a Help tile in HTC BlinkFeed, just tap the tile to know more
about the tip.

From the Home screen, tap

, and then find and tap Help > Tips & Help.

You can then tap Search help articles & videos, and enter what you're looking
for. Or you can tap
to browse how-tos, FAQs, and more.
If HTC Help is not preinstalled on your phone, you can download it from
Google Play.

Having hardware or connection problems?
Before calling for support, you can first use the Help app to troubleshoot or perform
diagnostics on your phone. This helps you in finding the problem cause, and in
determining whether you can resolve the problem or you need to call for support.
1.

From the Home screen, tap

, and then find and tap Help > Tips & Help.

On the Help screen, tap a troubleshooting option.

Personalizing

Personalizing
Themes
What is HTC Themes?
Themes brings a quick and easy way for you to customize HTC 10 with elements such
as wallpapers, soounds, and icons.
You need to log in with your preferred account to browse from the available themes in
the Themes store, or make your own.

Downloading themes or individual elements
Find and download pre-made themes and elements that make it easy for you to
personalize HTC 10.
1.

Press and hold an empty space on a widget panel.

Tap Change theme.

If it's your first time to use Themes, tap Get Started, and then sign in with
your preferred account.

Tap

On the Recommended screen, tap
recommended items.

Tap a thumbnail to see the details screen.

> Recommended.
next to each category to browse

Personalizing

Tap Download.
If you don't want to download the theme or any element right away, you can
tap
to bookmark it first.

To apply the theme after it has finished downloading, tap Apply. If your chosen theme
includes sounds, your ringtone, notification sound, and alert sound will also change.

Creating your own theme
You can create and customize your own theme and even share it for others to
download.
1.

Press and hold an empty space on a widget panel.

Tap Change theme.

Tap

Select an image from your phone or take a photo with Camera.

> Choose Home image to set the main wallpaper for your theme.

Move or enlarge the crop box to the area of the image you want to include.

Crop and save the image.

Tap Next.

Swipe up or down to the pre-defined style to select for your theme.

You can:
§
§

Tap Next if you don't want to customize your theme further.
Tap Edit, then tap any of the categories you want to customize, and
experiment with the settings until you're satisfied.

Tap Preview to see what your theme will look like.

Personalizing

10.

Tap Finish, name your theme, and then tap OK to save your theme.
To apply the theme after saving it, make sure you select the Apply this theme
now option.

Finding your themes
Themes you downloaded, bookmarked, or created can be found in your theme
collection.
1.

Press and hold an empty space on a widget panel.

Tap Change theme.

Tap

> My themes.

Editing your theme
After applying a theme, you can mix and match parts from other themes such as
sounds, icons, wallpapers.
To mix and match themes, you need to first download theme elements from
the Themes store.
1.

Press and hold an empty space on a widget panel.

Tap Edit current theme.

Tap any of the categories you want to change.

Tap an item in the category. If the category is empty, tap
beside the
category name, and then choose one of the collections to select from.

Personalizing

Tap Download to get the content, and then tap Apply to apply the change to
your current theme.

Press
until you see the preview screen. Continue making changes until
you're satisfied with the result.

Tap Save copy to save your new theme, or if you're editing a theme that you
copied tap Save to save the changes.

Deleting a theme
You can delete a theme if you no longer want to keep it on your phone.
1.

Press and hold an empty space on a widget panel.

Tap Change theme.

Tap

Find and tap an item to delete.

> My themes.

Tap

> Remove.

If the item is currently applied, it will still be applied to HTC 10 until another
theme is applied.

Personalizing

Home screen layout
Choosing a Home screen layout
You can choose between two Home screen layouts.
The Classic layout allows you to add traditional app shortcuts and widgets on your
Home screen. By design, this layout will follow and fit what you've added on the Home
screen according to an invisible grid.

The Freestyle Home screen layout frees you from grid constraints and allows you to
place your icons and widgets anywhere you want them on the Home screen. You can
use custom stickers as app shortcuts, too!

Personalizing

Press and hold an empty space on a widget panel.

Tap Change Home screen layout.

Choose the Home screen layout that you want.

Wallpapers
Setting your Home wallpaper
Choose from the available wallpapers, or use any photo you've taken with the camera.
You can only change the wallpaper while in Classic home screen layout.

> Settings > Personalize.

From the Home screen, tap

Tap Change wallpaper.

Choose from where you want to select a wallpaper.

Tap Apply or Set wallpaper.

Personalizing

Multiple wallpapers
You can split a panorama photo into three parts so that it extends to three Home
screen panels as one photo. Or, you can choose to set three different wallpapers for
each widget panel.

§ You can only apply Multiple wallpapers while in Classic home screen layout.
§ You can only set the Multiple wallpapers for three widget panels. The rightmost photo will be used as the wallpaper for any additional panels.

Press and hold an empty space on a widget panel.

Tap Edit current theme > Home wallpaper.

Tap

Tap Change wallpaper under the first page thumbnail.

Select from the preset wallpapers or tap

> Multiple.You'll then see three page thumbnails.
to choose from your photos.

If you've selected a panorama photo, you need to crop it starting from the area
that will fit the left widget panel of the Home screen.
6.

Repeat steps 4 and 5 to change the wallpaper for the second and third widget
panels.

Tap

Personalizing

Time-based wallpaper
Set your home wallpaper to automatically change during the day and night.
You can only use a Time-based wallpaper while in Classic home screen
layout.
1.

Press and hold an empty space on a widget panel.

Tap Edit current theme > Home wallpaper.

Tap

Tap Change wallpaper under the Day thumbnail to choose the wallpaper you
want to display during the day.

> Time-based. You'll then see two page thumbnails.

Select from the preset wallpapers or tap

Tap Change wallpaper under the Night thumbnail to choose the wallpaper
you want to display during the night.

to choose from your photos.

Tap

Lock screen wallpaper
Instead of using the home wallpaper, you can set a different wallpaper for your lock
screen.
1.

Press and hold an empty space on a widget panel.

Tap Edit current theme > Lock screen wallpaper.

Select from the thumbnails or tap

to choose from your photos.

Personalizing

Tap Apply or Save.

Home screen panels
Adding or removing a widget panel

§ You won't be able to add a new widget panel if you've already reached the
maximum limit.
§ HTC BlinkFeed always appears as the first panel (if it's not removed). A
widget panel cannot be added before HTC BlinkFeed.

Press and hold an empty space on a widget panel.

In the pop-up menu, tap Manage Home screen pages.

To add a new widget panel, swipe left until you see the

To remove a widget panel, swipe left or right until you see the panel, and then
tap Remove.

When done, press

icon, and then tap it.

Personalizing

Arranging widget panels
A widget panel cannot be moved and inserted before HTC BlinkFeed.

On HTC BlinkFeed or any widget panel, slide two fingers together to
customize the Home screen.

Press and hold a widget panel thumbnail, and then drag it left or right to the
position that you want.

When you're done arranging widget panels, press

Changing your main Home screen
Set HTC BlinkFeed or a widget panel as your main Home screen.
1.

Press and hold an empty space on a widget panel.

In the pop-up menu, tap Manage Home screen pages.

Swipe left or right until you see the panel that you want to use as your main
Home screen.

Tap Set as home.

Press

Pressing HOME from an app will first return you to the last panel you were
in. Just press HOME again to go to your main Home screen.

Personalizing

Stickers, widgets and app shortcuts
Launch bar
The launch bar gives you one-touch access to commonly used apps and other shortcuts.
You can replace the apps on the launch bar with the ones you often use.

§ You can only customize the launch bar while in Classic layout.
§ If you're using the Freestyle layout, you will only see the launch bar on the
lock screen. Icons displayed will be the same ones you have in the Classic
layout.

Press and hold the app you want to replace, and then drag it out to

Tap

Press and hold an app, and then drag it to the empty slot on the launch bar.

to go to the Apps screen.

Personalizing

§ You can also group apps on the launch bar into a folder. See Grouping apps
on the widget panel and launch bar on page 100.
§ The apps or other shortcuts on the lock screen are the same as the ones on
the launch bar.

Adding Home screen widgets
Widgets make at-a-glance important information and media content readily available.
1.

Press and hold an empty space on a widget panel.

In the pop-menu, tap Add apps and widgets.

Tap

Scroll through the widgets, or tap

Press and hold a widget, and then drag it to a widget panel you want to add it
to.

> Widgets.
to search for a specific widget.

Changing the widget settings
You can modify basic settings of some widgets.
1.

Press and hold a widget on your Home screen, and then drag it to

Customize the widget settings.

Personalizing

Resizing a widget
Some widgets can be resized after you've added them to your Home screen.
1.

Press and hold a widget on the Home screen, and then release your finger. If a
border appears, that means the widget is resizable.

Drag the sides of the border to enlarge or shrink the widget size.

Adding Home screen shortcuts
Place apps you often use on any widget panel of your Home screen. You can also add
shortcuts to frequently used settings, bookmarked webpages, and more.
1.

Press and hold an empty space on a widget panel.

In the pop-up menu, tap Add apps and widgets.

Tap

Scroll through the apps or shortcuts, or tap

Press and hold an app or shortcut, and then drag it to a widget panel you want
to add it to.

> Apps or Shortcuts.
to search for one.

To add an app from the Apps screen, press and hold the app, and then drag it
to a widget panel.

Personalizing

Using stickers as app shortcuts
Replace the usual app shortcuts with stickers to blend with your home wallpaper
design. You can link individual stickers to different apps.
1.

Switch to Freestyle layout.To find out how, see Choosing a Home screen
layout on page 90.

Press and hold an empty space on a widget panel.

In the pop-up menu, tap Add stickers.
> Stickers.

Tap

Scroll through the stickers, and then drag a sticker to a widget panel you want
to add it to.

Tap the newly added sticker, and then tap an app to link to the sticker.
If you need to link the sticker to a different app, press and hold it on the
widget panel, and then drag it to Relink.

To show or hide the name of the app it's linked to, press and hold the sticker on
the widget panel, and then drag it to Show label or Hide label.
You can choose to show or hide labels for all stickers on the Home screen.
Press and hold an empty space on a widget panel, and then tap Show/hide
labels for stickers.

100

Personalizing

Grouping apps on the widget panel and launch bar
1.

Press and hold an app, and then drag it over to another app to automatically
create a folder.

Tap the folder to open it.

Tap the folder window’s title bar, and then enter a new folder name.

Add more apps into the folder. Tap

, select your apps, and then tap Done.

You can also add shortcuts to settings or information to a folder. Add a shortcut first to
a widget panel, and then drag it over to the folder.
Removing items from a folder
1.

On the launch bar or widget panel, tap a folder to open it.

Press and hold an app or shortcut in the folder, and then drag it out to

Moving a Home screen item
You can easily move a widget, icon, or sticker from one widget panel to another.
1.

Press and hold a Home screen item with one finger.

Personalizing

With another finger, flick left or right to rotate the screen to another widget
panel.

Release the item to where you want to move it.

101

Removing a Home screen item
1.

Press and hold the widget, icon, or sticker you want to remove, and then drag it
to .

When the item turns red, lift your finger.

102

Personalizing

Apps screen
Arranging apps
You can arrange and rearrange the apps on the Apps screen
1.

From HTC BlinkFeed or any widget panel, tap

Tap

Select Custom if you want to rearrange or group apps into folders.

, and then choose how to arrange apps, such as alphabetically.

Showing or hiding apps in the Apps screen
1.

On the Apps screen, tap

> Show/hide apps.

Select the apps you want to hide, or clear their check boxes to unhide them.

Tap Done.

Grouping apps into a folder
1.

On the Apps screen, tap

> Custom.

Tap

Press and hold an app, and then drag it over to another app to automatically
create a folder.

To add more apps, drag each app over to the folder.

To name the folder, open the folder, tap its title bar, and then enter a folder
name.

> Rearrange apps.

Personalizing

When done, tap

103

Moving apps and folders
1.

On the Apps screen, tap

Tap

Press and hold an app or folder, and then do one of the following:
§
§

> Custom.

> Rearrange apps.

Drag the app or folder to another position on the same page. Wait until
you see the occupying icon move away before releasing your finger.
Drag the app or folder to the
or
arrow to move it to another page.

When you're done moving apps and folders, tap

Removing apps from a folder
1.

On the Apps screen, tap

Tap

> Custom.

> Rearrange apps.

Tap the folder to open it.

Press and hold an app, and then drag it out to the Apps screen. Wait until you
see the occupying icon move away before releasing your finger.

When you're done removing apps, tap

104

Personalizing

Sounds
Ringtones, notification sounds, and alarms
1.

From the Home screen, tap

, and then find and tap Settings.

Tap Sound & notification.

Tap an item to modify, and then choose different sounds for your ringtone,
system notification, and alarm.
Go to the settings of specific apps to choose sounds for new messages, email,
and event reminders respectively.

Tap Volumes to set the volume levels for each sound type.

To browse for more sounds in Themes, go to Settings > Personalize > Edit current
theme, and then tap Ringtone, Notification, or Alarm.

Camera

Camera
Camera basics
Camera screen
Take great photos and videos with the camera.
On the Home screen, tap the camera icon to open the Camera app. You'll see Photo
mode, which is the default capture mode.

Switch between flash modes.
Open the slideout menu to select a capture mode and choose camera settings.
Toggle photo HDR between auto, on, and off.

105

106

Camera

Switch between the front camera and main camera.
Switch between Video and Photo modes.
Capture a photo.
View the last photo or video taken.

Choosing a capture mode
Switch to a capture mode to use for taking photos or videos. The camera on HTC 10
separates capture modes into categories so that you can quickly find which mode you
want.
1.

Tap

to open the slideout menu.

You can also swipe right from the left edge in landscape orientation or swipe
down from the top edge in portrait orientation.
2.

Scroll through the menu to see the available capture modes.

Camera

107

Tap the capture mode you want to use.

To quickly switch between the front and main camera, tap
Viewfinder screen.

You can quickly switch back to either Photo or Video mode when you're in
other capture modes without opening the slideout menu.Right below the main
to switch back to Photo mode or
to switch back
shutter button, just tap
to Video mode.

on the

Capture mode settings
You can change the settings for some of the capture modes such as Photo or Video
mode. To change settings, select a mode and then tap to view and choose the
available settings for the mode.

Mode
Photo
Selfie Photo
Pro

Setting Description
Toggle between the time settings to set the self-timer or turn
off the self-timer. See Taking photos with the self-timer on
page 118 for details.

108

Camera

Mode

Setting Description
Set the photo quality and aspect ratio. See Setting the photo
quality and size on page 109 for details.

Pro

Choose RAW or JPG format for photos. See Taking a RAW
photo on page 122 for details.

Video

Set the video quality. See Setting the video resolution on page
111 for details.

Selfie Video

Turn high resolution audio recording on and off. See Turning
on high resolution audio on page 112 for details.
Selfie Photo

Turn Live Makeup on and off. See Applying skin touch-ups
with Live Makeup on page 116 for details.

Zooming
Before taking a regular photo or video, slide two fingers apart to zoom in or together to
zoom out. You can also freely zoom in or out while recording.

Turning the camera flash on or off
Tap the flash icon to choose a flash setting.
When using
photo.

, the camera intelligently sets the best flash brightness for your

Taking a photo
1.

On the Home screen, tap the camera icon to open the Camera app.

Camera

109

Switch to Photo mode, if you're not in this mode. See Choosing a capture mode
on page 106 for details.

Point the camera at what you want to capture. The camera adjusts the focus
automatically as you move it. You can also tap the screen to change the focus
to a different subject.

To adjust the exposure, tap the screen, and then drag your finger up and down.

When you're ready to take the photo, tap

Setting the photo quality and size
1.

Switch to Photo or Selfie Photo mode. Or, select Pro mode.

Tap

Tap the current setting—for example
size, or aspect ratio.

to open the slideout menu.
— to change the photo quality and

110

Camera

Tips for capturing better photos
To get better captures with the Camera app, here are some tips on what to do while
taking your shots.

Improving focus
§

The laser auto focus intelligently finds the best shot based on its position and
pointed direction. Tapping the screen to focus uses the image contrast to
dynamically readjust, which is sometimes desirable if you wish to take a macro
to get an off-center bokeh effect or take photos while you're moving.

To change the focus, on the Viewfinder, tap the subject you want to focus on.

If the subject is moving, on the Viewfinder, press and hold the subject to lock
the focus.

Taking well-lit photos
§

To focus on a specific subject, just tap on it. To manually adjust the exposure,
tap the screen and then drag your finger up or down.

If there are parts of the image that are in shadows and others are in highlights,
use HDR to capture multiple shots of different exposures and combine them
into one shot. Keep HTC 10 steady or place it on a level surface when using
HDR.

When taking a panoramic photo, consider the whole scene and focus on an
object that has a neutral tone to help keep the exposure balanced in the
composite image.

Camera

111

Other tips
§

Hold the phone so that your fingers aren't blocking the camera and flash
lenses. Also make sure that your fingers aren't near the laser focus sensor.

Make sure that the camera and flash lenses are clean and without fingerprints.
The same goes for the laser focus sensor. Use a soft, clean, microfiber cloth to
wipe them.

In Camera settings, tap Grid to help frame the subject better or improve the
composition.

After capturing, you can enhance the photo in the Google Photos app.

Recording video
1.

On the Home screen, tap the camera icon to open the Camera app.

Switch to Video mode. See Choosing a capture mode on page 106 for details.

When you're ready to start recording, tap

Change focus to a different subject or area by just tapping it on the Viewfinder
screen. You can also change the exposure after tapping by dragging up and
down on the screen.

Tap the flash icon to turn the flash on or off.

Tap

To stop recording, tap

to pause the recording, and then tap

Setting the video resolution
1.

Switch to Video mode.

to resume.

112

Camera

Tap

to open the slideout menu.

Tap Quality to change the video resolution.

Turning on high resolution audio
Record videos, including selfie videos, with high resolution audio.

§ High resolution audio is only available when the video quality is set to HD
(720p) or higher.
§ You can't pause video recording when using high resolution audio.

Switch to Video mode.

Tap

Tap High res sound to turn on high resolution audio.

to open the slideout menu.

When you're ready to start recording, tap

To stop recording, tap

Videos recorded with high resolution audio are saved in MKV (Matroska video) file
format.

Taking a photo while recording a video—VideoPic
1.

On the Home screen, tap the camera icon to open the Camera app.

Camera

Switch to Video mode. See Choosing a capture mode on page 106 for details.

Tap

While recording, tap

Tap

113

to start recording.
whenever you want to capture a still shot.

to stop recording.

Using the volume buttons for taking photos and videos
In the Camera app, you can set the VOLUME buttons to function as the shutter release
or zoom controls.
1.

On the Home screen, tap the camera icon to open the Camera app.

Tap

to open the slideout menu.

Tap Settings > Volume button options.

Choose how you want to use the volume buttons when you're in the Camera
app.

Taking continuous camera shots
Do you want to take photos of moving subjects? Whether it’s your kid's football game
or a car race, you can capture the action.
1.

On the Home screen, tap the camera icon to open the Camera app.

Switch to Photo mode. See Choosing a capture mode on page 106 for details.

Press and hold the onscreen shutter button

The camera takes consecutive shots of your subject.

114

Camera

Using HDR
When shooting portraits against a bright background, use HDR, short for High
Dynamic Range, to capture your subjects clearly. HDR brings out the details of both the
highlights and shadows, even in high contrast lighting.
HDR works best when your subject is steady. The camera takes multiple
shots at different exposure levels and combines them into one enhanced
photo.
1.

On the Home screen, tap the camera icon to open the Camera app.

Switch to Photo mode. See Choosing a capture mode on page 106 for details.

Make sure that

is selected. If not tap

to change it.

HDR auto is also available in Selfie photo mode, and is enabled by default.
4.

Tap

Recording videos in slow motion
Relive high speed action bit by bit and add a touch of suspense to your videos.
Audio is recorded when you're in this mode, but will only be available when
video is played back in normal speed.
1.

On the Home screen, tap the camera icon to open the Camera app.

Switch to Slow motion mode. See Choosing a capture mode on page 106 for
details.

Camera

Tap

To stop recording, tap

115

to start recording.
.

Selfies and people shots
Tips for taking selfies and people shots
Do you want yourself, your family, and friends to look best in your shots? Here are
some camera options you can adjust or select before taking selfies and people shots.
Live Makeup for selfies
Touch up your skin with Live Makeup before taking your selfie. See Applying skin
touch-ups with Live Makeup on page 116.
Angle of selfies
Do you want the angle of your shots to look exactly the same as how you see yourself on
the Viewfinder screen?
1.

Switch to Selfie Photo mode. See Choosing a capture mode on page 106 for
details.

Tap

to open the slideout menu.

Tap Settings > Camera options.

Make sure the Save mirror image option is selected.

116

Camera

Applying skin touch-ups with Live Makeup
Touch up your skin before taking your selfie. Live Makeup smoothens your skin in real
time.
Live Makeup is disabled when auto HDR is on.

On the Home screen, tap the camera icon to open the Camera app.

Switch to Selfie Photo mode. See Choosing a capture mode on page 106 for
details.

To change the skin smoothing level, drag the adjustment bar slider.
The adjustment bar is shown on the Viewfinder screen by default. To hide it,
tap to open the slideout menu, and then tap Makeup.

Using Auto Selfie
Keep still to take an auto selfie—or just smile! You just need to turn this feature on in
the camera settings.
1.

On the Home screen, tap the camera icon to open the Camera app.

Switch to Selfie Photo mode. See Choosing a capture mode on page 106 for
details.

Tap

Tap Settings > Camera options.

to open the slideout menu.

Camera

117

Select the Auto Selfie option, and then tap outside the slideout menu to close
it.

Pose and frame yourself on the Viewfinder screen.

To take your selfie automatically, look at the front camera, and then:
§
§

Stay still until the white box turns green on the Viewfinder screen.
Or smile at the camera. Hold your smile for a few seconds until your
shot is taken.

Taking selfies with voice commands
You can easily take photo or video selfies using simple voice commands. You just need
to turn this feature on in the camera settings.
This feature may not be available in all languages.

On the Home screen, tap the camera icon to open the Camera app.

Switch to Selfie Photo or Selfie Video mode. See Choosing a capture mode on
page 106 for details.

Tap

Tap Settings > Camera options.

to open the slideout menu.

Select the Voice capture option, and then tap outside the slideout menu to
close it.

Pose and frame yourself on the Viewfinder screen.

118

Camera

Look at the front camera, and then:
§
§

Say Cheese or Capture to take a photo selfie.
Say Action or Rolling to record a video selfie.

You can also use voice commands with the main camera. Switch to Photo
mode, and then select the Voice capture option in the camera settings.

Taking photos with the self-timer
When you use the self-timer, the Camera app counts down before taking the shot. You
can set the countdown time.
1.

On the Home screen, tap the camera icon to open the Camera app.

Choose the capture mode you want to use. See Choosing a capture mode on
page 106 for details.

Tap

Tap Timer to set the countdown time.

to open the slideout menu.

To start the timer, tap

. The camera takes the photo after the countdown.

Camera

Zoe camera
Using Zoe camera
Get more than just a still photo. With Zoe camera, capture living moments as a photo
and 3 seconds of HD video.
Some camera features are not available when you’re using Zoe camera, such
as zooming.
1.

On the Home screen, tap the camera icon to open the Camera app.

Switch to Zoe camera mode. See Choosing a capture mode on page 106 for
details.

When you're ready to capture, tap

When you see the shutter release icon slowly turn red, continue holding the
phone steady as the camera captures the photo and 3-second video.
When taking your shot using the Zoe camera, it's good practice to keep
HTC 10 steady to capture moving subjects against a static background scene.

119

120

Camera

Panoramic shots
Taking a panoramic photo
Get a wider shot of landscapes in one sweep.
Some camera features are not available when you’re in Sweep panorama
mode, such as zooming.
1.

On the Home screen, tap the camera icon to open the Camera app.

Switch to Panorama mode. See Choosing a capture mode on page 106 for
details.

When you're ready to take the shot, tap

Pan left or right in either landscape or portrait view. Hold HTC 10 as smoothly
as you can to automatically capture frames.
You can also tap

to stop capturing anytime.

The camera stitches the frames into a single photo.

Hyperlapse
Recording a Hyperlapse video
Want to have a fast motion effect in your video? Use Hyperlapse mode to speed videos
up to 12 times.
1.

On the Home screen, tap the camera icon to open the Camera app.

Camera

Switch to Hyperlapse mode. See Choosing a capture mode on page 106 for
details.

When you're ready to start recording, tap

Change focus to a different subject or area by tapping it on the Viewfinder
screen.

Tap the flash icon to turn the flash on or off.

To stop recording, tap

121

Pro mode
Manually adjusting camera settings
Want to have expert command of your camera settings for different environments or
lighting conditions? Use Pro mode to manually adjust the values for settings like white
balance, exposure, ISO, and more.
1.

On the Home screen, tap the camera icon to open the Camera app.

Switch to Pro mode. See Choosing a capture mode on page 106 for details.

122

Camera

Tap a setting, and then drag its slider to make adjustments.

Tap a setting again to hide the slider.
4.

To change a setting back to auto, tap

When you're ready to take a photo, tap

.
.

Taking a RAW photo
Want to keep more detail in your shots, or fix the lighting in post processing? With Pro
mode, you can take photos that will be saved as RAW image files in DNG format, along
with a JPG compressed version.
RAW image files take up a lot of storage space. It's recommended to use a
storage card as the default storage for photos and videos.
1.

On the Home screen, tap the camera icon to open the Camera app.

Switch to Pro mode. See Choosing a capture mode on page 106 for details.

Tap

to open the slideout menu.

Camera

Tap

to switch to RAW capture, and then tap

To switch back to JPEG capture, tap

123

to open the slideout menu, and then tap

How does the Camera app capture RAW photos?
The Camera app captures a photo in both the DNG RAW format and JPG format.
Digital Negative (DNG) is an open-standard lossless RAW image format. Since a RAW
file is typically 2 to 6 times larger than a JPEG file and is not viewable in most photo
viewer apps, a photo is captured in both DNG and JPG formats. When you use the
Google Photos app, you'll see a
icon on a photo to indicate that there is a DNG RAW
format version of the file.
RAW photos are not processed when captured to preserve most of the original image
data—such as dynamic range—so you can adjust lighting or make professional
adjustments using advanced editing tools. After making adjustments, save the RAW
photo as a JPG file if you want to print or share it.

124

Google Photos and apps

Google Photos and apps
Google Photos
What you can do on Google Photos
Here are some of the things you can do when using Google Photos on HTC 10.
§

View, edit, and share the photos and videos you've taken on HTC 10. You can
also access the media files previously backed up to your Google Account.
If you see
on a thumbnail, it means that the media file is only stored on the
phone and not yet backed up to your Google Account. Without this icon means
that the photo or video is already backed up to your account.

To select photos and videos, press and hold a thumbnail to select one. Tap a
date to select all the media files under it. Or, press and hold a thumbnail as
your first selection, and then drag your finger to the last item you want to
select.

Enhance RAW photos taken using the HTC Camera app.

Add Hyperlapse effect to your videos.

Change the speed of your slow motion videos.
To learn more about Google Photos, tap
support.google.com/photos.

> Help. Or, you can visit

Google Photos and apps

125

Viewing photos and videos
When you open Google Photos for the first time, sign in to your Google
Account, if prompted, and choose whether to turn backup and sync on or off.
1.

From the Home screen, tap

> Photos.

You'll see your local and synced photos and videos organized by date. If you
on a thumbnail, it means that the media file is only stored on the
see
phone and not yet backed up to your Google Account.
2.

To switch to another view, tap
media files.

, and then choose how you want to view your

Tap a thumbnail to view it in full screen.

To view a collection or album, tap
Collections or Shared albums.

to open the slideout menu, and then tap

Or, tap Device folders to view photos and videos that are saved on your phone.

Editing your photos
1.

From the Home screen, tap

> Photos.

Tap a photo thumbnail to view it in full screen.

Tap

, and then do any of the following:

Tap

to adjust the brightness, color, and more.

Tap

to apply a filter to the photo.

Tap

to rotate or crop the photo.

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While you're editing, press and hold the photo to compare your changes to the
original.

After making your adjustment, tap

Tap Save.

Enhancing RAW photos
After capturing RAW photos, you can improve its contrast and detail from the Photos
app.
1.

From the Home screen, tap

> Photos.

Find and tap the RAW photo you want to enhance.
RAW photos are marked with the

icon on the thumbnail.

Tap

, and then tap RAW Enhancement.

Tap

to toggle between before and after photos.

Tap

when done.

Trimming a video
1.

From the Home screen, tap

Tap a video thumbnail to view it in full screen.

> Photos.

Tap , and then drag the trim sliders to the part where you want the video to
begin and end.

Tap

Tap Save.

to preview your trimmed video.

Google Photos and apps

127

The trimmed video is saved as a copy. The original video remains unedited.

Changing the playback speed of a slow motion video
Adjust the playback speed of a selected section of a slow motion video.
You can only change the video playback speed of videos captured using slow
motion in the Camera app.
1.

From the Home screen, tap

Find and tap the thumbnail of slow motion video to view it in full screen.

> Photos.

Slow motion videos are marked with the

icon on the thumbnail.

Tap the screen to see the onscreen controls.

Frame the sequence you want to slow down by moving the left and right
sliders.

Tap

to watch the result.

You can still adjust the playback speed while previewing.

Editing a Hyperlapse video
If you captured a video in Hyperlapse mode, you can apply varying speeds to different
sections of the video.
1.

From the Home screen, tap

Find and tap the Hyperlapse video to view it in full screen.

> Photos.

Hyperlapse videos are marked with the

icon on the thumbnail.

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Google Photos and apps

Tap

Move the left and right sliders to divide your video into sections.

Tap a section that you want to adjust, and then tap a dot that corresponds to
particular playback speed to modify the selected section.

Repeat the previous step for the remaining sections.

Tap

The edited video is saved as a copy. The original video remains unedited.
Adding a Hyperlapse effect on a regular video
1.

From the Home screen, tap

Find and tap the thumbnail of a video to view it in full screen.

> Photos.

Tap

Tap Create a Hyperlapse video.

> Edit in > Zoe Video Editor.

Move the left and right sliders to divide your video into sections.

Tap a section that you want to adjust, and then tap a dot that corresponds to
particular playback speed to modify the selected section.

Repeat the previous step for the remaining sections.

Tap

The edited video is saved as a copy. The original video remains unedited.

Google Photos and apps

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Google Now
Getting instant information with Google Now
Do you want to check the weather or your morning commute time before you start
your day? Google Now™ delivers quick and up-to-date information that matters to you
—all without the search.
Depending on your location, time of day, and previous Google searches, Google Now
displays information cards that include:
§

The day's weather and the weather forecast for upcoming days.

The traffic conditions on your way to work or your commute back home.

The directions and travel time to your next appointment.

The next train or bus arriving at your platform or bus stop.

Your favorite team's score and stats while you enjoy the game.

Time or location based reminders that you can set.

Open the Google Search app to use Google Now. From the Home screen, tap , and
then find and tap Google. Or tap the Google search bar widget when available.

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Google Photos and apps

Setting up Google Now
Before setting up Google Now:
§ Make sure that you're signed in to your Google account.
§ Turn location services on and make sure that you have an Internet
connection.

From the Home screen, tap

Tap Get started. Or if you've previously set up Google Now on HTC 10 and
turned it off, tap Get Now cards > Set up.

Read the information screen and then tap Yes, I'm in. Google Now
information cards will start to appear on the Google search screen.

Swipe up the screen to see all available information cards.

To dismiss a card, swipe it right.

, and then find and tap Google.

Depending on the information that you've allowed to share, more information cards
will appear on the Google search screen as you use HTC 10 to search the Web, create
appointments, set reminders, and more.

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131

Changing card settings
You can easily customize the settings of Google Now cards to suit your information
needs. For example, you can change the weather units in the Weather card or your
transportation mode in the Traffic card.
1.

From the Home screen, tap

Do any of the following:
§
§

, and then find and tap Google.

To change the settings of a specific card, tap
and then tap an action.
To change specific information such as your work address, sports
teams, or stocks you follow, tap , and then tap Customize Google
Now. Choose the information you want to change.

Setting reminders in Google Now
Creating reminders in Google Now is an easy way to keep tab of things to do. You can
set time or location-based reminders. When the reminder time is up or when you've
arrived at the specified location, Google Now displays the Reminder card in the Google
search screen and sounds a notification to alert you.
This feature may not be available in all languages.
1.

From the Home screen, tap

, and then find and tap Google.

Tap

, and then tap Reminders.

Tap

Enter the reminder title, such as the task you want to be reminded of.

Select Time to set a time-based reminder or Place to set a location-based
reminder.

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Google Photos and apps

Set the reminder time or location details.

Tap

When the reminder time is due or when you've arrived at the location, the Reminder
card will appear in the Google search screen. You can then dismiss or snooze the
reminder.
Turning off Google Now
> Settings > Google.

From the Home screen, tap

Tap Search & Now > Now cards.

Tap the switch next to Show cards, and then tap Turn off.

Now on Tap
Use Now on Tap to search information while viewing emails and websites, listening to
music, or even while exchanging text messages. Now on Tap lets you look for
information about the screen you're on so you don't have to leave the app. Just press
and hold HOME and Now on Tap shows you related information, apps, and actions.
This feature may not be available in all languages.

Google Photos and apps

133

Turning on Now on Tap
Before turning on Now on Tap:
§ Make sure that you're signed in to your Google Account and have set up
Google Now.
§ Turn location services on and make sure that you have an Internet
connection.

, and then find and tap Google.

From the Home screen, tap

Tap

Tap Now on Tap, and then tap Turn on.

> Settings > Now cards.

Searching with Now on Tap
1.

On the current app you're in, press and hold HOME. Now on Tap analyzes the
screen and shows a card with information, apps, or actions related to the
searched item or location.

Tap an item on the card to view more information or perform an action. You
can also say, "OK, Google" and say what you want to know about the
searched item or location. For example, if Now on Tap searched for a
restaurant, you can say "OK, Google. Take me to that
restaurant" to get directions to that location.

To hide the information cards and return to the screen, press

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Google Photos and apps

Turning off Now on Tap
1.

From the Home screen, tap

Tap Search & Now > Now cards.

Tap the switch next to Now on Tap.

> Settings > Google.

Google Search
Searching HTC 10 and the Web
You can search for information on HTC 10 and on the Web. In the Google Search app,
start your search by entering a keyword or by using Google Voice Search™.
To open Google Search, from the Home screen, tap
Or tap the Google search bar widget when available.

, and then find and tap Google.

Some apps, such as People or Mail, have their own search function, which you
can use to search only within those apps.
Performing searches on the Web and HTC 10
1.

From the Home screen, tap

, and then find and tap Google.

If you've already set up a Google account on HTC 10, you will be given the
option to sign in to Google Now.
2.

In the search box, enter what you want to search for. As you type, matching
items on HTC 10 and suggestions from Google web search are shown.

If what you’re searching for is in the list of suggestions, tap the item to search
for it or open it in its compatible app.

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135

You can also filter web search results by tapping any of the categories on the
filter bar at the bottom of the screen.
Searching the Web with your voice
Use Google Voice Search to find information on the Web by speaking to HTC 10.
This feature may not be available in all languages.
, and then find and tap Google.

From the Home screen, tap

Say "OK, Google," and then say what you want to search for. After speaking,
matching items from Google web search are shown.

If what you’re searching for is in the list, tap the item to open it in its
compatible app. Otherwise, say "OK, Google" to search again.

Setting search options
1.

From the Home screen, tap

Tap Search & Now.

Tap the search option you want to set.

To get help or provide feedback, tap

> Settings > Google.

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Google Photos and apps

Google apps
Google apps
Count on the suite of Google apps on HTC 10 to help you get productive, surf the
Internet, be entertained, and more.

Gmail
Send and receive emails from your Google Accounts or from other email accounts.
Gmail now also lets you add your Microsoft Exchange ActiveSync work email.

Google Calendar
Schedule events, meetings, and appointments. Google Calendar™ syncs with your
Google Account so your calendar events and reminders go with you.

Google Chrome
Surf the Internet, search the Web, and bookmark your favorite websites.

Google Drive
Store your photos, documents, and other files on Google Drive to access them on
HTC 10, computer, and other devices. In addition to the default storage that you get
from Google Drive, you may be eligible to receive additional online storage for free.
Sign in to your Google Account on HTC 10—and not from your computer or other nonHTC phones—to claim this offer.

Google Photos and apps

137

Google Maps
Track your current location, view real-time traffic situations, and receive detailed
directions to your destination.
It also provides a search tool where you can locate places of interest or an address on a
map, or view locations at street level.

Google Play Music
Create your own music library, play your favorite tracks, and purchase albums or
songs.

YouTube
Share your videos or check out the latest viral videos.

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Android Pay
Android Pay
Make HTC 10 your convenient mobile wallet with Android Pay.
Just add your payment cards to Android Pay and pay for goods and services instantly
using HTC 10. Look for the Android Pay logo at stores and establishments in your
location.

For more information about Android Pay, visit www.android.com/pay/.
If Android Pay is not preloaded in your phone, you can download and install it
from Google Play.

Adding a payment card
Add your payment cards to HTC 10 to start using Android Pay.
You'll be required to set up a screen lock before you can use Android Pay. For
details, see Setting a screen lock on page 74.
1.

From the Home screen, tap

, and then find and tap Android Pay.

Google Photos and apps

Tap

Scan your credit or debit card number or tap Add manually.

Confirm the payment card details and tap Save.

Read the payment card terms and conditions, and tap Accept.

To add another card, tap

139

and follow the onscreen instructions.

Paying with Android Pay
Before you use Android Pay, make sure that NFC is enabled. Go to Settings,
tap More > NFC, and check if NFC is on.
1.

When you're ready to pay for your goods or services, unlock HTC 10. You can
use the fingerprint scanner to unlock HTC 10 if you've registered a fingerprint.

Place HTC 10 next to the payment terminal.

You'll hear a beep when the transaction is successful.

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Power and storage management

Power and storage management
Battery
Displaying the battery percentage
You can check the percentage of remaining battery power right from the status bar.
1.

From the Home screen, tap

Tap Power.

Select Show battery level.

, and then find and tap Settings.

Checking battery usage
See how the system and apps are using the battery and how much power is being used.
1.

From the Home screen, tap

Tap Power.

Tap Battery usage, and then tap an item to check how it's using the battery.

If you see the Adjust power use section while viewing battery use details, you
can tap the option underneath it to adjust settings that affect battery usage.

, and then find and tap Settings.

Another way to check the battery usage per app is to go to Settings, and then tap App
manager. Tap the app you want to check, and then tap Battery.

Power and storage management

If the Battery option on the App info screen is grayed out, it means the app is
currently not using the battery.

Checking battery history
Check how long you've been using HTC 10 since the last charge. You can also see a
chart that shows how long the screen has been on, and how long you've been using
connections like the mobile network or Wi-Fi.
1.

From the Home screen, tap

, and then find and tap Settings.

Tap Power.

Tap History to view battery usage over time.

Battery optimization for apps
When you have connections such as Wi-Fi on while the phone is in sleep mode, some
apps may still continue to use the battery. Starting from Android 6.0, battery
optimization is enabled for all apps by default which helps prolong battery standby
time when you're not using the phone.
The phone needs to be sitting idle for an extended period of time before battery
optimization takes effect.
Turning battery optimization off in apps
If there are apps that you don't want battery optimization enabled, you can turn the
feature off in those apps.
1.

From the Home screen, tap

, and then find and tap Settings.

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Power and storage management

Tap Power.

Tap Battery optimization.

Tap Not optimized > All apps to see the complete list of apps.

To turn off battery optimization in an app, tap the app name, and then tap
Don't optimize > Done.
Repeat this process to turn off optimization in other apps.

To filter the list and see which apps have battery optimization disabled, tap All apps >
Not optimized.

Extreme power saving mode
In times when you don't need to use much of your phone, turn Extreme power saving
mode on to extend battery life longer. In this mode, standby time can last longer than
usual, and you can only use the most basic functions such as phone calls, text
messaging, and email.
1.

From the Home screen, tap

Tap Power.

Tap the Extreme power saving mode On/Off switch to turn extreme power
saving mode on or off.

, and then find and tap Settings.

If you want to set when to automatically switch this mode on, tap Extreme
power saving mode and select a battery level.

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143

Tips for extending battery life
How long the battery can last before it needs recharging depends on how you use
HTC 10. Try out some of these tips to help increase battery life.

Use the power management features
§

Turn Extreme power saving mode on in Settings.

Monitoring your battery usage helps identify what's using the most power so
you can choose what to do about it. For details, see Checking battery usage on
page 140.

Manage your connections
§

Turn off wireless connections such as mobile data, Wi-Fi, or Bluetooth when
not in use.

Turn GPS on only when a precise location is needed, such as while using
navigation or location-based apps. See Turning location services on or off on
page 249.

Turn on Airplane mode when you don't need any wireless connections and you
don't want to receive calls or messages.

Manage your display
Lowering the brightness, letting the display sleep when not in use, and keeping it
simple helps save battery power.
§

Use automatic brightness (the default), or manually lower the brightness.

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Power and storage management

Set the screen timeout to a shorter time.

Don't use a live wallpaper for your Home screen. Animation effects are nice to
show off to other people but they drain your battery.
Changing your wallpaper to a plain, black background can also help a little.
The less color is displayed, the less battery is used.

For more details, see Settings and security on page 247 and Personalizing on page 86.

Manage your apps
§

Battery optimization helps extend battery standby time. See Battery
optimization for apps on page 141.

Install the latest software and application updates. Updates sometimes
include battery performance improvements.

Uninstall or disable apps that you never use.
Many apps run processes or sync data in the background even when you're not
using them. If there are apps that you don't need anymore, uninstall them.
If an app came preloaded and can't be uninstalled, disabling the app can still
prevent it from continuously running or syncing data. See Disabling an app on
page 257.

Limit background data and sync
Background data and sync can use a lot of battery power if you have many apps syncing
data in the background. It’s recommended not to let apps sync data too often.
Determine which apps can be set with longer sync times, or sync manually.
§

In Settings, tap Accounts & sync and check what types of data are being
synced in your online accounts. When the battery is starting to run low,
temporarily disable syncing some data.

Power and storage management

145

If you have many email accounts, consider prolonging the sync time of some
accounts.
In the Mail app, select an account, tap
> Settings > Sync, Send & Receive,
and then adjust the settings under Sync schedule.

When you’re not traveling from one place to another, sync weather updates of
only your current location, rather than in all of your named cities. Open the
to edit and remove unneeded cities.
Weather app, and then tap

Choose widgets wisely.
Some widgets constantly sync data. Consider removing the ones that are not
important from your Home screen.

> Settings, and then clear Add icon to Home screen to
In Play Store, tap
avoid automatically adding Home screen app shortcuts whenever you've
installed new apps. Also tap Auto-update apps > Do not auto-update apps if
you're fine with updating apps from Play Store manually.

Other tips
To squeeze in a little bit more battery power, try these tips:
§

Tone down the ringtone and media volume.

Minimize the use of vibration or sound feedback. In Settings, tap Sound &
notification and choose which ones you don't need and can disable.

Check your apps’ settings as you may find more options to optimize the
battery.

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Storage
Types of storage
Starting from Android 6.0, there have been some changes on how and where
downloaded apps and their data can be stored.

Phone storage
This is the internal storage which contains the Android system, preinstalled apps,
email, text messages, and cached data from the apps. You can also install apps that
you've downloaded and capture photos, videos, and screenshots to this storage.

Storage card
Use your storage card as a removable storage to store and access your media and other
files on HTC 10 or any Android phone, or set it up as an extension of the internal
storage. See Should I use the storage card as removable or internal storage? on page
147.

USB storage
You can plug in an external USB storage device such as a USB flash drive or an SD card
reader. You need a special cable to connect HTC 10 and a USB storage device.

Power and storage management

147

Should I use the storage card as removable or internal storage?
Use your storage card as removable storage when there's already content such as your
media and other files so that you don't lose these content. If you have a brand new
storage card, choose whether to use it as removable storage or set it up as an extension
of the internal storage.

Removable storage
Use a new storage card as removable storage to be able to insert and use the card on
HTC 10 and other Android phones.

Internal storage
Set up a new storage card as internal storage for more privacy and secure use. This
encrypts and formats the storage card to work just like the internal storage.
This also expands the internal storage space since:
§

Captured screenshots, camera shots, media, and other files will be stored on
the storage card.

Third-party apps that you installed and their data can be moved between the
phone storage and storage card.
After setting up the storage card as internal storage, the card can only be used
on HTC 10 where it has been formatted.

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Setting up your storage card as internal storage
When you insert a storage card that has not been used on HTC 10 before, the card will
be mounted as removable storage by default.
If the storage card is new or doesn't have content you want to keep, you can format the
storage card to use it as internal storage for HTC 10.

§ See Should I use the storage card as removable or internal storage? on page
147 to find out the differences between using the storage card as removable
storage or internal storage.
§ If there are still files on the storage card, back up the files first before you
format the card.

From the Home screen, tap

Under Removable storage, tap

> Settings > Storage.

Tap Format as internal > Erase & format > Format.

Follow the onscreen instructions to move your installed apps and their data
from the phone storage to the storage card.

next to the storage card name.

If you no longer want to use your storage card as internal storage, you can
reformat the card as removable storage. Before you do so, make sure to move
all the apps and data from the card back to the phone storage. See Moving
apps and data between the phone storage and storage card on page 149.

Power and storage management

149

Moving apps and data between the phone storage and storage card
If you've set up your storage card as internal storage, you can move third-party apps
that you installed and their data such as photos, media, and downloaded files to the
storage card to free up phone storage space.
If you no longer want to use your storage card as internal storage, make sure to move all
the apps and data from the card back to the phone storage.
> Settings > Storage.

From the Home screen, tap

Tap the name of your storage card if you're moving app data from the phone
storage to the card, or tap Phone storage if you're moving data from the
storage card back to the phone storage.

Tap

Tap Move.

> Migrate data.

§ Screenshots will also be migrated.
§ When you take new photos or videos, capture new screenshots, or download
new files after the migration, they will be saved to the new storage location.

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Power and storage management

Moving an app to the storage card
When you're running out of phone storage space, you can move your downloaded apps
to the storage card if the card has been set up as internal storage.
Preinstalled apps cannot be moved.

> Settings > Storage.

From the Home screen, tap

Tap Phone storage > Apps.

Tap the app you want to move.

Tap Change, and then tap the storage card name.

Tap Move.
You can also move an app from the storage card back to the phone storage.

Viewing and managing files on the storage
Starting from Android 6.0, you can go to Settings to view and manage files on the phone
storage and storage card. You can also view and manage files on an external USB
storage device when you have it connected to HTC 10.
1.

From the Home screen, tap

Tap Phone storage or the storage card name.

Tap Explore to view internal storage content—whether it's phone storage
content or internal storage content on the storage card.

> Settings > Storage.

Power and storage management

§
§
§
5.

151

To select or deselect files:
Press and hold a file to select it. To select more files, tap each file.
Tap a file to deselect it.
> Select all.
To select all files, press and hold a file first, and then tap

Do one of the following:
§
§

To delete, tap .
To paste, tap
> Copy to. In the Save to slideout menu, choose where
to paste to, and then tap Copy.

Copying files between HTC 10 and your computer
You can copy your music, photos, and other files to HTC 10.

§ Save and close your files before copying them from your computer to
HTC 10, or vice versa.
§ If you're using your storage card as internal storage, your computer will only
show storage card content.

Connect HTC 10 to the computer using the supplied USB cable.

On HTC 10, unlock the screen if it's locked.

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Power and storage management

On the pop-up message that asks whether to use USB for file transfers, tap Yes.
If you don't see this message, slide the Notifications panel open, tap the Use
USB for notification, and then tap File transfers.
You'll then see options for viewing or importing files on the computer screen.

Choose to view files.

Copy the files from your computer to HTC 10, or vice versa.

After copying the files, disconnect HTC 10 from the computer.

Freeing up storage space
As you use HTC 10, you'll accumulate data and fill its storage capacity over time. Here
are some tips on how to free up phone storage space.

Manage photos and videos
§

After taking continuous camera shots, keep only the best shot. Discard the
rest, if you don't need them.

After editing a photo or trimming a video, the original file is kept. Delete
original files or move them elsewhere, such as to your computer.

If you're only sending videos through MMS, use a lower resolution. Hi-res
video takes up more space. In Camera settings, tap Video Quality to change
the resolution.

Remove unused themes
Themes can quickly consume up storage space because themes can include images,
sounds and icons. Remove themes you're not using. See Deleting a theme on page 89.

Power and storage management

153

Back up data and files
Keep only the most recent data in your apps and files that you often need to use. You
can back up your other data and files. For some tips, see Ways of backing up files, data,
and settings on page 157.

Remove or disable apps
Uninstall apps that you've downloaded if no longer need them. Preinstalled apps can be
disabled when you're not using them. See Disabling an app on page 257.

Move apps to the storage card
Third-party apps that you've downloaded and installed can be moved to the storage
card if you've set up the card as internal storage. See Moving apps and data between the
phone storage and storage card on page 149 and Moving an app to the storage card on
page 150.

Unmounting the storage card
When you need to remove the storage card while HTC 10 is on, unmount the storage
card first to prevent corrupting or damaging the files in the storage card.
If your storage card is used as internal storage and there are apps that were
moved to the card, you will not be able to open these apps after unmounting
the card.
1.

From the Home screen, tap

> Settings > Storage.

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Power and storage management

Do one of the following:
§
§

> Eject
If your storage card appears under Removable storage, tap
next to the card name.
If your storage card appears under Internal storage, tap the card name,
and then tap Eject.

Sync, backup, and reset

155

Sync, backup, and reset
Online sync
Adding your social networks, email accounts, and more
You can sync contacts, calendars, and other information from your social networks,
email accounts, and online services on HTC 10. Depending on the account type, signing
in to your online accounts lets you sync updates between HTC 10 and the Web.
1.

From the Home screen, tap

Tap

> Settings > Accounts & sync.

Tap the account type you want to add.

Follow the onscreen instructions to enter your account information.

§ In Settings > Accounts & sync, tap the Auto sync On/Off switch to turn
automatic sync of all your accounts.
§ You can add several Google Accounts.

Syncing your accounts
1.

From the Home screen, tap

> Settings > Accounts & sync.

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Sync, backup, and reset

Tap the Auto sync On/Off switch to turn automatic sync of all your accounts
on or off.

To manually sync individual accounts, tap an account type, and then tap
Sync now on the Account settings screen.

On the Account settings screen, you can also change the sync settings for an
account.

Removing an account
Remove accounts from HTC 10 if you no longer use them. Removing an account does
not remove accounts and information from the online service itself.
1.

From the Home screen, tap

Tap an account type.

> Settings > Accounts & sync.

If you've signed into multiple accounts under an account type, tap the account
to remove.
3.

Tap

> Remove account.

Some personal data may be retained by the third-party app after you have
removed the account from HTC 10.

Sync, backup, and reset

157

Backup
Ways of backing up files, data, and settings
Worried that you might lose important stuff on HTC 10? Back up HTC 10 before you
remove content from the storage, do a factory reset, or upgrade to a new phone.

Android Backup Service
Use your Google Account to automatically back up app data and settings including WiFi passwords and files stored by certain apps.

HTC Sync Manager
Use HTC Sync Manager to import music, photos, and videos from HTC 10 to your
computer. You can also sync locally stored contacts and playlists between HTC 10 and
your computer.
Likewise, HTC Sync Manager is a good alternative if you don't want to back up your
accounts, settings, and other personal content to the cloud. You can use it to create
backups of HTC 10 on your computer.

Other backup options
If you want, you can separately back up your data or files.
Some apps allow you to back up data to the phone storage or storage card so you can
easily restore them after a factory reset. Just make sure not to erase the phone storage
or storage card when you do a factory reset.
Messages

Back up your text messages to the phone storage or storage card, or save
them as an email attachment.

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Sync, backup, and reset

Contacts

§ Save contacts and other personal data to your online accounts so you
can just sync them when switching to another phone.
§ If you have locally stored contacts in the People app, export them to
the phone storage or storage card.

Files

Manually copy and paste files by connecting HTC 10 to your computer
as a disk drive.

Other data Check other apps to see if they support exporting data to the phone
storage or storage card.

Verizon Cloud
Keep your digital lives connected, even when real life has you on the go. Sync and save
your important photos, videos, music and documents with Verizon Cloud's storage. Go
to verizonwireless.com/cloud.

Using Android Backup Service
Starting from Android 6.0, use the Android Backup Service to back up your HTC phone
to Google Drive.
This service can back up and restore the following:
App data § In HTC apps, app data includes contacts stored on HTC 10, call history,
Clock and Weather city list, and email accounts.
§ Data from third-party apps may also be saved in the backup, depending
on the app developer settings.

Sync, backup, and reset

Settings

159

These include ringtones, grid size and sort order on theApps screen, Wi-Fi
networks and passwords and some device settings.

When auto backup is enabled, the Android Backup Service periodically backs up your
phone to a private folder in Google Drive. Auto backup occurs every 24 hours when the
phone is idle, charging, and connected to a Wi-Fi network.
Backup data will not count towards your Google Drive storage quota. Large files or files
that app developers have chosen to exclude from the service will not be backed up.
Restoring your wallpaper from your old phone may depend on screen
resolution compatibility of both your old phone and HTC 10.
Backing up HTC 10
Automatically back up HTC 10 to Google Drive so you can restore content such as app
data and settings when needed.
1.

From the Home screen, tap

Tap Back up my data.

Tap the On/Off switch to turn it on, and then press

Make sure Automatic restore is turned on.

> Settings > Backup & reset.
.

This allows an app's data and settings saved through the Android Backup
Service to be restored when you reinstall the app on HTC 10.
To select a backup account other than your primary Google Account, tap
Backup account and then select another Google Account. You can also tap
Add account to add a new Google Account for your backup.

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Sync, backup, and reset

Backing up your data locally
If you want to separately back up your content such as contacts and text messages on
HTC 10, here are some tips on how to export or import your data.
Backing up your contacts
, and then find and tap People.

From the Home screen, tap

On the People tab, tap

Tap Import/Export contacts > Export to phone storage or Export to SD
card.

Select an account or type of contacts to export.

To help protect your data, tap Yes, and then set a password for this backup. Be
sure to remember this password. You'll need to enter it again when importing
contacts.

> Manage contacts.

If you don't need a password, tap No.
6.

Tap OK.

Restoring contacts
> Manage contacts.

On the People tab, tap

Tap Import/Export contacts > Import from phone storage or Import from
SD card.

If you have more than one account set up, tap the type for the imported
contacts.

If you have multiple backups available, select the backup you want to import,
and then tap OK.

Sync, backup, and reset

161

Enter the password you've set for this backup, and then tap OK.

Backing up your text messages
Keep important text messages by backing them up so you can restore them to the HTC
Messages app, if needed. The Messages app backs up either to the phone storage or to
your storage card if you have one inserted.
Text messages in the secure box and blocked messages will not be backed up.
To include such messages to your backup, move them first to the general
message box.
1.

From the Home screen, tap

, and then find and tap Messages.

Tap

To help protect your data, set a password for your backup. Be sure to
remember this password. You'll need to enter it again when restoring
messages.

> Back up/Restore SMS > Back up > Back up SMS.

If you don't need a password, select Do not password protect this backup.
4.

Enter a name for your backup file, and then tap OK.

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Sync, backup, and reset

Backing up text messages by email

§ You need to set up your email account in the HTC Mail app.
§ Text messages in the secure box and blocked messages will not be backed up.
To include such messages to your backup, move them first to the general
message box.

From the Home screen, tap

Tap

Tap Back up > Back up SMS via mail.

To help protect your data, set a password for your backup. Be sure to
remember this password. You'll need to enter it again when restoring
messages.

, and then find and tap Messages.

> Back up/Restore SMS.

If you don't need a password, select Do not password protect this backup.
5.

Enter your email address.

Compose your email message, and then send it.

Restoring text messages
1.

From the Home screen, tap

, and then find and tap Messages.

Tap

Choose how you want to restore the messages, and tap Next.

> Back up/Restore SMS > Restore.

Sync, backup, and reset

Tap the backup to import.

Enter the password you've set for this backup. If you didn't set a password,
select This backup file is not password protected.

Tap OK.

163

To restore text messages that were backed up via email, open the email message with
the backup file attachment from the Mail app. Tap the attachment to download it first,
and then tap it again to open the backup file to import. Enter the password you've set
for this backup or select This backup file is not password protected.

HTC Sync Manager
About HTC Sync Manager
HTC Sync Manager supports a computer running a Windows or OS X operating
system.
Here's what you can do with HTC Sync Manager.

View and manage media on your computer and phone
§

Browse and manage music, photos, and videos that are on your computer and
your phone.

Import iTunes and Windows Media® Player playlists from your computer to
HTC Sync Manager.

Create playlists from music on your phone or your computer and then sync
these playlists to both devices.

Play music and videos using the built-in player.

164

Sync, backup, and reset

Transfer content
§

Transfer iPhone photos, text messages, contacts, and more to your HTC
phone. You can also find and install the same apps that you were using on your
iPhone.

Import all music, photos, and videos from your HTC phone to your computer.

Copy selected music, photos, or videos from your computer to your phone.

Import documents from your computer to your phone.

Back up and restore
Back up your HTC phone to your computer so you can easily restore your backup to the
same phone or to another HTC phone.

Sync data
Sync data between your phone and your computer.

Sync, backup, and reset

165

Installing HTC Sync Manager on your computer

§ You can install HTC Sync Manager on Windows XP or later versions. To
install it on a Mac® computer, you need OS X 10.6 or later versions.
§ If you have problem in installing HTC Sync Manager, close all your running
programs and reinstall. If the problem persists, temporarily disable your
anti-virus program and try installing again.

Download the HTC Sync Manager installer from the HTC support site:
htc.com/hsm/.

Launch the installer and follow the onscreen instructions.

Connect your phone to your computer using the supplied USB cable. HTC
Sync Manager opens.
If you disabled your anti-virus program, make sure to turn it back on after
installing HTC Sync Manager.

166

Sync, backup, and reset

Transferring iPhone content and apps to your HTC phone
With HTC Sync Manager, easily transfer iPhone content such as contacts, messages,
wallpaper, camera photos, and more to your HTC phone. If you're using an HTC phone
that has HTC Sense 6, HTC Sync Manager also enables your phone to find and install
the same apps that you were using on your iPhone.
You need to use iTunes 9.0 or later to back up your iPhone content first to
your computer.
1.

Connect your iPhone and your HTC phone to your computer.

In HTC Sync Manager, click Home > Transfer & Backup.

Click the Get Started button.

If you haven't used iTunes to back up your iPhone content to your computer,
please do so before proceeding.

Select your iPhone backup file, and then click OK.

Select the types of content you want to transfer to your HTC phone.
You can choose whether to replace the content on your HTC phone with the
iPhone content.

Click Start. Wait for HTC Sync Manager to finish transferring content.

When done, slide the Notifications panel open on your HTC phone, and then
tap .
Choose which apps you were using on iPhone you want to find in Google Play
and download to your HTC phone.

Sync, backup, and reset

167

Getting help
To find out more about using HTC Sync Manager, download the user guide PDF from
the HTC support site (htc.com/hsm/). Or open the Help that comes with the software.
On Windows, click

in HTC Sync Manager, and then click Help.

Reset
Restarting HTC 10 (Soft reset)
If HTC 10 is running slower than normal, is unresponsive, or has an app that is not
performing properly, try rebooting and see if that helps solve the problem.
1.

If the display is off, press the POWER button to turn it back on.

Press and hold the POWER button, and then tap Restart.

HTC 10 not responding?
If HTC 10 does not respond when you touch the screen or press the buttons,
you can still restart it.
Press and hold the POWER and VOLUME DOWN buttons for at least 12
seconds. HTC 10 then restarts.

168

Sync, backup, and reset

Resetting network settings
Reset the network settings when you're having problems connecting HTC 10 to your
mobile data or Wi-Fi network and Bluetooth devices.
1.

From the Home screen, tap

Tap Network settings reset.

Tap Reset settings.

> Settings > Backup & reset.

Resetting HTC 10 (Hard reset)
If HTC 10 has a persistent problem that cannot be solved, you can perform a factory
reset (also called a hard reset or master reset). A factory reset reverts the phone back to
its initial state—the state before you turned on the phone for the first time.
Factory reset will remove all data on your phone storage, including apps
you've downloaded and installed, your accounts, your files, as well as system
and app data and settings. Be sure to back up any data and files you want to
keep before you do a factory reset.
1.

From the Home screen, tap

Tap Factory data reset > Reset phone.

> Settings > Backup & reset.

To also delete media and other data from your storage card, select Erase SD
card.
3.

Tap OK.

Sync, backup, and reset

A factory reset may not permanently erase all data from your phone,
including personal information.

169

170

HTC BlinkFeed

HTC BlinkFeed
What is HTC BlinkFeed?
Get the latest news about your interests or status updates from your friends right on
HTC BlinkFeed. Set up which social networks, news sources, and more will appear.
§

Swipe up or down to browse stories on
HTC BlinkFeed.

Tap a tile to view the content. If it's a video tile, you
can watch the video in full screen, hear the audio,
and control the playback.

While viewing a news article, swipe left or right to
see more stories.

While in HTC BlinkFeed, you can press HOME or
to scroll to the top.

Scroll to the top and pull down on the screen to
manually refresh the stream.

Swipe right on HTC BlinkFeed to open the slideout
menu where you can choose the type of feeds or add
your custom topics to display.

You'll see the clock widget on HTC BlinkFeed if you've set HTC BlinkFeed as
the main Home screen.

HTC BlinkFeed

Turning HTC BlinkFeed on or off
You can turn HTC BlinkFeed off when your Home screen layout is set to
Classic.
1.

On the Home screen, slide two fingers together.

Tap

Do one of the following:

To turn on HTC BlinkFeed, swipe right until you see
then tap it.

BlinkFeed,

To turn off HTC BlinkFeed, swipe to the thumbnail and then tap
Remove.

171

172

HTC BlinkFeed

Restaurant recommendations
Can't think of what to eat? Get recommendations for restaurants nearby in
HTC BlinkFeed.

§ Make sure you've given HTC Sense Home permission to access your
location. See Setting up the HTC Sense Home widget on page 65.
§ Make sure you've added personalized content to HTC BlinkFeed. See Ways
of adding content on HTC BlinkFeed on page 173.

On HTC BlinkFeed, swipe right to open the slideout menu.

Tap

and make sure Mealtime recommendations is selected.

To get restaurant recommendations, you'll need to actively use HTC BlinkFeed daily.
Restaurant recommendations will show up as a tile in HTC BlinkFeed and also on your
lock screen.

Viewing restaurant recommendations
View photos of the restaurant, get directions to the restaurant, and more.
1.

When you see a restaurant recommendation tile, tap it to view more
information.

You can do the following:
§

Tap the photo tile or View Photos to browse photos of the restaurant.

HTC BlinkFeed

173

Tap the map icon or address to see the location and get directions to the
restaurant.

If you see a phone number, tap the phone number to call the restaurant.

If available, tap the dots at the bottom to see more options.

Ways of adding content on HTC BlinkFeed
Personalize HTC BlinkFeed to show articles and status updates from your favorite
news sources and apps.

Adding sources to HTC BlinkFeed
Add news sources such as News Republic® to select from a wide variety of news
services.
1.

On HTC BlinkFeed, swipe right to open the slideout menu.

Tap

, and then select the sources you want to add.

Selecting feeds
Discover stories and articles on HTC BlinkFeed.
You need to add a news source before you can select feeds.

On HTC BlinkFeed, swipe right to open the slideout menu.

Next to News Republic, tap

Add topics.

174

HTC BlinkFeed

Swipe across the screen to browse the categories.

Select one or more feeds.

Showing content from your apps and social networks
See your friends' posts in social networks or show content from your HTC apps right on
HTC BlinkFeed.

§ You need to sign in to your social networks before you can post a status
update from HTC BlinkFeed.
§ When adding a social network to HTC BlinkFeed, you need to give
HTC Sense permission to access it.

On HTC BlinkFeed, swipe right to open the slideout menu.

Tap

, and then select the apps and social networks you like.

Searching and adding a topic of interest
Looking for a more specific topic? Search for and select topics of interest to display
them on HTC BlinkFeed.
1.

On HTC BlinkFeed, swipe right to open the slideout menu.

Next to News Republic, tap

Tap , and then tap Search topics and providers and enter keywords of what
you're looking for.

Add topics.

HTC BlinkFeed

175

Tap a result to add it to My topics in the News Republic app. You can also tap
Show feeds from RSS providers to see RSS feeds related to the topic. If you
don't see the tile, scroll up.

Subscribing to foreign news sources
Want to keep up to date on current events in more than one region? You can have news
sources from different countries appear on HTC BlinkFeed.
1.

On HTC BlinkFeed, swipe right to open the slideout menu.

Next to News Republic, tap

Tap

Select the feeds to add.

Add topics.

next to the name of the local or region, and then select another one.

Making reading more convenient
Make reading HTC BlinkFeed content more convenient with resizable fonts or night
reading mode.
1.

On HTC BlinkFeed, tap an article to open it in News Republic.

Tap
§
§

, and do one of the following:
Tap Night mode to switch to night reading mode.
Tap Font size, and then select a font size.

176

HTC BlinkFeed

Customizing the Highlights feed
The Highlights feed displays a mix of top trending articles and status updates from the
feed sources you added. You can set the Highlights feed to only show items from your
favorite news sources and apps.
1.

On HTC BlinkFeed, swipe right to open the slideout menu.

Tap

Select the feed sources you want to appear in Highlights.

> Settings > Choose Highlights topics.

Playing videos on HTC BlinkFeed
If you're connected to Wi-Fi and there's a news or social media post that contains a
video, the video plays automatically on the tile.
§

Tap a video tile to play it in full screen. Tap the title of the video tile to open its
article page.

While the video is playing, tap the screen to see the playback controls.

To turn off autoplay or if you want to autoplay videos while on mobile data, tap
to open the slideout menu, and then tap
> Settings > Videos play
automatically. Tap the option you want.

HTC BlinkFeed

177

Posting to your social networks
You can easily post a status update from HTC BlinkFeed.

On HTC BlinkFeed, swipe right to open the slideout menu.

Tap

Compose your status update and post it on your social network.

> Compose, and then choose a social network.

Removing content from HTC BlinkFeed
Whether it's a tile or an entire feed, you can remove content you don't want to see on
HTC BlinkFeed.
§

To remove a tile, press and hold the tile you want to remove, and then tap
Remove.

To remove a feed source, in the slideout menu, next to News Republic tap
Add topics. Then tap any tile marked with
to remove it.

To remove social networks or apps from HTC BlinkFeed, in the slideout menu,
tap . Then uncheck the social networks or apps you want to hide from
HTC BlinkFeed.

178

Phone calls

Phone calls
Making a call with Smart dial
You can either dial a number directly, or use Smart dial to quickly place a call. Smart
dial searches and calls a stored/synced contact or a number from your call history.
1.

On the Home screen, tap the phone icon to open the Phone app.

Enter the phone number or first few letters of the contact’s name to see the
top matching contact.

If there are a number of matches found (for example, 8 matches), tap the
number to see all the matches.

Tap the contact you want to call.
§ To check other phone numbers associated with the contact, tap
the contact name.
§ If the phone number has an extension, tap
line and then dial the extension number.

beside

after connecting to the main

Phone calls

179

Making a call with your voice
Call a contact hands-free using your voice.
1.

On the Home screen, tap the phone icon to open the Phone app.

Tap

Say the name of contact you want to call. For example, say "Call
[person's name in phonebook]."

Follow screen instructions to make the call.

Dialing an extension number
To skip voice prompts when dialing an extension number, do one of the following:
§

After dialing the main number, press and hold * . A comma (,) is added to the
number you are dialing. Enter the extension number, and then tap the call
button. You will be connected to the mainline and then to the extension
number.

After dialing the main number, press and hold # to add a semicolon (;). Enter
the extension number after the semicolon , and then tap the call button. After
connecting to the main line, tap Send to dial the extension number.

You can save phone numbers with an extension in the People app.

180

Phone calls

Returning a missed call
You'll see the missed call icon

in the status bar when you miss a call.

Slide the Notifications panel open to check who the caller is.

To return the call, tap Call back.

If you have multiple missed calls, tap the missed calls notification to open the Call
History tab.

Speed dial
Use Speed dial to call a phone number with a single tap.
1.

On the Home screen, tap the phone icon to open the Phone app.

> Speed dial > . You can also press and hold an unassigned key on
Tap
the dialpad, and then tap Yes.

Select a contact from the list.

On the Speed dial screen, choose the phone number of the contact to use, and a
speed dial key to assign.

Tap Save.

To use Speed dial, press and hold the speed dial number you want to call.

Calling a number in a message, email, or calendar event
When you receive a text message, email, or calendar event that has a phone number in
it, you can just tap the number to place a call.

Phone calls

181

Making an emergency call
In some regions, you can make emergency calls from HTC 10 even if the nano SIM card
has been blocked or if you don't have one installed.
If you don't have a network signal, you won't be able to make an emergency
call.
1.

On the Home screen, tap the phone icon to open the Phone app.

Dial the emergency number for your locale, and then tap Call.
If you've enabled but forgotten your lock password or lock pattern, you can
still make emergency calls by tapping Emergency call on the screen.

Receiving calls
When you receive a phone call from a contact, the Incoming call screen appears.
HTC 10 will automatically adjust the ringtone volume when you use the
polite ringer and pocket mode features.

Answering or rejecting a call
Do one of the following:
§

Tap Answer or Ignore.

If you've set up a lock screen, drag

upwards.

182

Phone calls

Muting the ringing sound without rejecting the call
Do one of the following:
Press the VOLUME DOWN or VOLUME UP button.
Press the POWER button.
Place HTC 10 face down on a level surface.

§
§
§

If Flip to mute option in Sound & notification settings is set to Mute once,
HTC 10 will still ring when there are subsequent incoming calls.

What can I do during a call
When a call is in progress, use the buttons onscreen to mute or unmute the
microphone or to turn the speakerphone on or off.

Turning the speakerphone on or off during a call
To decrease potential damage to your hearing, do not hold HTC 10 to your ear
when the speakerphone is on.
§

On the call screen, tap

To turn the speakerphone off, tap

. The speakerphone icon

appears in the status bar.

Muting the microphone during a call
On the call screen, tap
to toggle between turning the microphone on or off. When
the microphone is turned off, the mute icon appears in the status bar.

Phone calls

183

Ending a call
Do one of the following to end the call:
§

On the call screen, tap End Call.

Slide the Notifications panel open, then tap End Call.

Setting up a three-way call
Three-way calling with your friends, family, or co-workers is easy. Make the first call,
and then dial another number to add it to the call.
1.

Make a call to the first participant.

> Add call, and then dial the number of the second
When connected, tap
participant. The first participant is put on hold when you dial the second
participant.

When connected to the second participant, tap

To end the call, tap End call.

Call History
Use Call History to check missed calls, your dialed numbers, and received calls.
1.

On the Home screen, tap the phone icon to open the Phone app.

Swipe to view the Call History tab.

Do one of the following:
§

Tap a name or number in the list to call.

184

Phone calls

Press and hold a name or number in the list to display the options
menu.

Tap
to display just a particular type of call such as missed calls or
outgoing calls.

Adding a new phone number to your contacts from Call History
1.

On the Call History tab, tap

Choose whether to create a new contact or save the number to an existing
contact.

next to the new phone number.

Clearing the Call History list
1.

On the Call History tab, tap

> Remove call history.

Select the items you want to delete, or tap

Tap Delete.

> Select all.

Blocking a caller
When you block a phone number or a contact, all calls from the phone number or
contact will be declined automatically.
On the Call History tab, press and hold the contact or phone number you want to block,
and then tap Block contact.
You can always remove a caller from your blocked list. On the Call History
tab, tap
> Blocked contacts. In the All tab, press and hold a contact, and
then tap Unblock contacts.

Phone calls

185

Switching between silent, vibrate, and normal modes
Do one of the following:
To change from silent to normal mode, press the VOLUME UP button twice.
To change from vibrate to normal mode, press the VOLUME UP button.
Go to Settings, and then tap Sound & notification > Sound profile.

§
§
§

Advanced Calling
You will be able to enjoy a High-Definition (HD) Voice and Video Calling experience
that is as simple as making traditional voice calls. Add Advanced Calling to your line.
Visit http://www.verizonwireless.com/AdvancedCalling.
HTC 10 cannot be in TTY mode while using HD Video Calling.

Upgrading to Advanced Calling
1.

From the Home screen, tap

Tap Activate Advanced Calling.

> Settings > Advanced Calling.

Follow the onscreen instructions to complete setup.

Global Ready
HTC 10 offers you reliable, consistent voice service at home and abroad.
Use one phone and one number for voice coverage in more than 205 countries. Get one
bill for both domestic and international calls.

186

Phone calls

In order to get the full benefits of Global Phone service you must subscribe to a Global
Phone calling plan. Go to verizonwireless.com/global for rates, countries, coverage
limitations and features.
Voice and data roaming charges may apply. Data service plans sold
separately.

Using Assisted dialing
When you're on a trip abroad, it's easy to dial friends and family from home. Your home
country code is automatically added when you make calls to your contacts while
roaming.
1.

On the Home screen, tap the phone icon to open the Phone app.

Enter the phone number or first few letters of the contact's name to see the
top matching contact.

If there are a number of matches found (for example, 8 matches), tap the
number to see all the matches.

Tap the contact you want to call.
If you selected a contact whose phone number has a leading zero, HTC 10 will
automatically prepend it with your home country code when dialing. If there's
already a plus (+) sign and country code before the phone number, HTC 10 will
just dial as is.

Phone calls

187

HTC 10 dials as is and does not prepend your home country code when you
call phone numbers that are not stored in HTC 10. When manually entering a
phone number to call, you need to enter a plus (+) sign and country code
before the number.

Editing a country’s international call settings
1.

From the Home screen, tap

, and then tap Settings > Call.

Tap Assisted Dialing > Reference Country.

Under Reference Country, select the country whose settings you want to edit.

Tap

Edit the Country Code, IDD Prefix (International Direct Dial), NDD Prefix
(National Direct Dial), Area/City Code and National Number Length (length
of phone number).

Tap Save.

Tap Done.

> Edit.

Resetting the reference country to default
1.

From the Home screen, tap

Tap Assisted Dialing > Reference Country.

Under Reference Country, tap the bar and select the country whose settings
you want to set to default values.

Tap

> Set Default.

, and then tap Settings > Call.

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Phone calls

Tap Done.

Turning off Assisted dialing
1.

From the Home screen, tap

Tap Assisted Dialing.

Clear the Use Assisted Dialing option.

Tap

, and then tap Settings > Call.

Messages

189

Messages
Sending a text or multimedia message via Message+
1.

Open the Message+ app.

Tap

Enter a contact name or mobile number in the To field, or tap
contact from the People app.

Tap the box that says Type a message, and then enter your message.

.
to select a

Your text message becomes a multimedia message when you attach an item
or if you are sending to multiple recipients. Group Messages are also charged
as a multimedia message (MMS).
5.

To add a multimedia attachment, tap
select or create the item to attach.

Tap

to send, or tap

, choose an attachment type, and then

to save the message as a draft.

For more information about Verizon Messages, visit www.verizonwireless.com/
vzmessages.

Sending a text message (SMS)
1.

From the Home screen, tap

, and then find and tap Messages.

190

Messages

Tap

Enter a contact name or mobile number in the To field.

Tap the area that says Add text, and then enter your message.

Tap

, or press

to save the message as a draft.

§ There is a limit on the number of characters for a single text message
(displayed above
). If you exceed the limit, your text message will be
delivered as one but will be billed as more than one message.
§ Your text message automatically becomes a multimedia message if you enter
an email address as the recipient, attach an item, or compose a very long
message.

Sending a multimedia message (MMS)
Before attaching and sending a high-resolution video, compress it first so that
the file size doesn't exceed the message size limit.
1.

From the Home screen, tap

, and then find and tap Messages.

Tap

Enter a contact name, mobile number, or email address in the To field.

Tap the area that says Add text, and then enter your message.

Tap

, and then choose an attachment type.

Messages

Select or browse for the item to attach.

After adding an attachment, tap
removing your attachment.

Tap

, or press

191

to see options for replacing, viewing or

to save the message as a draft.

Sending a group message
Group messaging makes it easy to send a message to multiple contacts all at once. You
can choose to send a group SMS or group MMS.
The text or MMS message you send for each recipient will count towards your
monthly message allowance. For example, if you send a group text message to
five contacts, five text messages will be deducted from your monthly message
allowance.
1.

From the Home screen, tap

, and then find and tap Messages.

Tap

, and then select multiple recipients.

To send a group SMS, tap Group conversation, and then select Individual
messages. To send your message as a group MMS, select Group conversation
back.
Individual
messages

Your message will be sent to the recipients as a text
message and you will be charged by Verizon Wireless for
each message sent. Replies of your recipients are sorted
separately.

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Messages

Group
conversation

Similar to a group chat, sending a group MMS lets your
recipients join the conversation you've started.
HTC 10 also organizes message replies in a single
conversation thread. If this is your first time to send a
group MMS, you may need to enter your mobile phone
number.

Tap the area that says Add text, then enter your message.

Tap

Resuming a draft message
If you switch to another app or if you receive an incoming call while composing a text
message, the message is automatically saved as a draft.
1.

From the Home screen, tap

Tap a draft message, and then edit the message.

, and then find and tap Messages.

To see all draft messages in one place, tap
3.

Tap

, and then tap Filter > Drafts.

Replying to a message
, and then find and tap Messages.

From the Home screen, tap

Tap a contact (or phone number) to display the exchange of messages with
that contact.

Messages

Tap the area that says Add text, and then enter your message.

Tap

193

Replying to a contact's other phone number
When a contact has multiple phone numbers stored on HTC 10, you can select which
phone number to reply to.
Keep in mind that if you don't select another number, your response will be sent to the
phone number that your contact used to send the last message.
1.

> Recipient
While viewing the exchange of messages with a contact, tap
phone number and select which phone number you want to reply to.

Tap the area that says Add text, then enter your reply message.

Tap

Forwarding a message
1.

From the Home screen, tap

, and then find and tap Messages.

Tap a contact (or phone number) to view the exchange of messages with that
contact.

Tap a message, and then tap Forward.

Copying a text message to the nano SIM card
1.

From the Home screen, tap

Tap a contact (or phone number) to display the exchange of messages with
that contact.

, and then find and tap Messages.

194

Messages

Tap the message, and then tap Copy to SIM. The nano SIM card icon is
displayed.

Deleting messages and conversations
Open the Messages app and do any of the following:
Delete a message

Open the conversation thread with a contact, tap the message,
and then tap Delete message.
To delete multiple messages within a conversation, tap
>
Delete messages > Delete by selection, and then select the
messages to delete.

Delete a
conversation

Press and hold a contact (or phone number), and then tap
Delete.
To delete multiple conversations, tap
> Delete threads, and
then select the conversations to delete.

In the Messages settings, tap General > Delete old messages to auto delete
old messages.

Preventing a message from being deleted
You can lock a message to prevent it from being deleted even if you delete the other
messages in the conversation.
1.

Open the Messages app.

Tap a contact (or phone number) to display the exchange of messages with
that contact.

Messages

195

Tap the message that you want to lock.

Tap Lock message on the options menu. You'll then see a lock icon for locked
messages.

196

People

People
Your contacts list
The People app lists all contacts you've stored on HTC 10 and from online accounts
you're logged in to. Use the People app to easily manage communications with people
that matter to you.
1.

From the Home screen, tap

, and then find and tap People.

People

197

On your contacts list, you can:
§

View your profile and edit your contact information.

Create, edit, find, or send contacts.

Tap a contact photo to find ways to quickly connect with the contact.

See when a contact has sent you new messages.

To sort your contacts by their first or last name, tap
contacts by.

> Settings > Sort

Filtering your contacts list
When your contacts list gets long, you can choose which contact accounts to show.
1.

On the People tab, tap Phonebook.

Choose the accounts that contain the contacts you want to display.

Press

Finding people
Search for contacts stored on HTC 10, your company directory if you have an Exchange
ActiveSync account, or social networks you've signed into.
1.

From the Home screen, tap

On the People tab, you can:
§

, and then find and tap People.

Find people in your contacts list. Tap , and then enter the first few
letters of the contact name in the Search people box.

198

People

Find people on your company directory. Tap , enter the first few
letters of the contact name in the Search people box, and then tap
Search contacts in your Company Directory.

Aside from searching for a contact by name, you can search using a contact's
email address or company name. On the People tab, tap
> Settings >
Search contacts by, and then choose a search criteria.

Setting up your profile
Store your personal contact information to easily send it to other people.
1.

From the Home screen, tap

, and then find and tap People.

Tap My profile.

Tap Edit my contact card.

Enter or edit your name and contact details.

Tap

or the current photo to change your contact photo.

Tap

Adding a new contact
1.

From the Home screen, tap

, and then find and tap People.

On the People tab, tap

Tap the Name field, and then enter the contact name. Tap
to separately
enter the contact's given, middle, or family name and name suffix, such as Jr.

People

199

Select the Contact type. This determines which account the contact will sync
with.

Enter the contact information in the fields provided.

Tap

When you tap the added contact in your contacts list, you'll see the contact information
and your exchange of messages and calls.

How do I add an extension number to a contact
number?
While creating a new contact or editing a contact's details in People, you can
add an extension number to their number so you can skip the voice prompts
when calling.
1.

After entering the number of the main line, do one of the following:
§
§

Tap P to insert a pause before the phone dials the extension
number. To insert a longer pause, enter P several times.
Tap W to be prompted to confirm the extension number.

Enter the extension number.

200

People

Editing a contact’s information
Social network contacts cannot be edited.

, and then find and tap People.

From the Home screen, tap

On the People tab, press and hold the contact, and then tap Edit contact.

Enter the new information.

Tap

Getting in touch with a contact
1.

From the Home screen, tap

, and then find and tap People.

Tap a contact's photo (not the name), and then choose how you want to get in
touch with that contact.

People

201

For more ways of getting in touch with your contact, tap an icon below the
contact photo.

Importing or copying contacts
Importing contacts from your nano SIM card
1.

From the Home screen, tap

, and then find and tap People.

On the People tab, tap

Tap Import/Export contacts > Import from SIM card.

If prompted, select which account you'd like to import your contacts to.

Select the contacts you want to import.

Tap Save.

> Manage contacts.

Importing a contact from an Exchange ActiveSync account
1.

On the People tab, tap
search box.

and enter the contact's name or email address in the

Tap Search contacts in your Company Directory.

Tap the name of the contact you want copied to HTC 10.

Tap

to import the contact.

202

People

Copying contacts from one account to another
Contacts from social networks may not be able to be copied.

On the People tab, tap

> Manage contacts.

Tap Copy contacts, and then choose a contact type or online account to copy
from.

Select a contact type or account you want to save to.

Merging contact information
Avoid duplicate entries by merging contact information from different sources, such as
your social network accounts, into one contact.

Accepting contact link suggestions
When HTC 10 finds contacts that can be merged, you’ll see a link notification when you
open the People app.
1.

From the Home screen, tap

On the People tab, tap the Contact link suggestion notification when available.
You'll see a list of suggested contacts to merge.

, and then find and tap People.

Tap
next to the contact you want to merge. Otherwise, tap
link suggestion.

to dismiss the

People

203

If you don't want to receive contact link suggestions, on the People tab, tap
> Settings. Clear the Suggest contact link option.

Manually merging contact information
1.

On the People tab, tap the name of the contact (not the icon or photo) you
want to link.

Tap

You can:
§
§

> Link.

Under Suggest links, link the contact to an account.
Under Add contact, tap one of the options to link to another contact.

Breaking the link
1.

On the People tab, tap the name of the contact (not the icon or photo) whose
link you want to break.

Tap

Under the Linked contacts section, tap

> Link.
beside an account to break the link.

Sending contact information
1.

From the Home screen, tap

, and then find and tap People.

204

People

On the People tab, do one of the following:
To send

Do this

Someone's contact
information

Press and hold the name of the contact (not the
icon or photo), and then tap Send contact as
vCard.

Your contact
information

Press and hold My profile, and then tap Send my
profile.

Choose how you want to send the vCard.

Select the type of information you want to send.

Tap Send.

Sending multiple contact cards
1.

On the People tab, tap

Select the contacts whose contact information you want to share

> Send contacts.

Tap Send.

Choose how you want to send the contact cards.

People

Contact groups
Organize your friends, family, and colleagues into groups so you can quickly send a
message or email to everyone in the group. We’ve also set up the Frequent group to
automatically add the contacts you dial or get calls from the most.
HTC 10 also syncs with groups you've created in your Google Account.

Creating a group
1.

From the Home screen, tap

On the Groups tab, tap

, and then find and tap People.

Enter a name for the group, and then tap

Select the contacts you want to add, and then tap Save.

> Add contact to group.

When your group is complete, tap Save.

Sending a message or email to a group
You will be charged for each text message sent. For example, if you send a
message to a group of five people, you will be charged for five messages.
1.

On the Groups tab, tap the group you want to send a message or email to.

Go to the Group action tab.

Choose if you want to send a group message or group email.

205

206

People

Editing a group
1.

On the Groups tab, press and hold the group, and then tap Edit group.

You can:
§
§
§

Change the group name. You can only change the name for groups that
you have created.
> Add contact to group.
Add more contacts to the group. Tap
Select the contacts you want to remove from the group.

Tap Save.

Removing contact groups
1.

On the Groups tab, tap

Select the contact groups you want to remove.

> Edit groups.

Tap Save.

People

207

Private contacts
If you don't want to show a contact's name and photo on the lock screen when you have
an incoming call, add the contact to your private contacts list.

Adding a contact to the private contacts list
Contacts must have a phone number before they can be added to the private
contacts list.
1.

From the Home screen, tap

On the People tab, press and hold the contact, and then tap Add to private
contacts.

, and then find and tap People.

To view your private contacts list, on the People tab, tap
Private contacts.

> Manage contacts >

Organizing your private contacts
1.

On the People tab, tap

> Manage contacts > Private contacts.

To add contacts to the private contacts list, tap
want to add, and then tap Save.

To remove private contacts from the list, tap
> Remove private contact,
select the contacts you want to remove, and then tap Remove.

, select the contacts you

208

Email
Checking your mail
The Mail app is where you read, send, and organize email messages from one or more
email accounts that you’ve set up on HTC 10.
1.

From the Home screen, tap , and then find and tap Mail. The inbox of one of
your email accounts appears.

Do any of the following:
§
§

Tap an email message to read.
To display email messages in another mail folder, tap
then tap the folder you want to view.

> Folder, and

209

To switch between email accounts or view email messages from all your
accounts, tap .

To change an email account's settings, select the account first and then
tap
> Settings.

Organizing your inbox
Do you have a big pile of email messages in your inbox? Organize your email messages
into tabs and quickly find the messages you want.
1.

Switch to the email account that you want to use.

In the inbox, tap

Select the tabs you want to add to the inbox.

> Edit tabs.

210

To arrange the tabs, drag

, and then move the tab to its new location.

Tap

Swipe to the added tab to check your email messages.

Sending an email message
1.

From the Home screen, tap

Switch to the email account that you want to use.

Tap

Fill in one or more recipients.

, and then find and tap Mail.

Want to loop in more recipients in a carbon copy (Cc) or blind carbon copy
(Bcc) of the email message? Tap
> Show Cc/Bcc.
5.

Enter the subject, and then compose your message.

Do any of the following:
§
§

Tap

and then choose what you want to attach.
Add an attachment. Tap
Set the priority for an important message. Tap
> Set priority.
.

To save the email as draft and send it later, tap

> Save. Or press

211

Resuming a draft email message
1.

In an email account inbox, tap

> Folder > Drafts.

Tap the message.

When you finish editing the message, tap

Reading and replying to an email message
1.

From the Home screen, tap

Switch to the email account you want to use.

In the email account inbox, tap the email message or conversation you want to
read.

, and then find and tap Mail.

If you want to read a particular message inside an email conversation, tap
to expand the conversation, and then tap the email message.
4.

Tap Reply or Reply All.
Tap

for more actions for the email.

Quickly replying to an email message
You can quickly respond to a new email message from the Home screen or lock screen.
1.

When you receive a new email message notification, slide the Notifications
panel down.

212

On the email preview, tap Reply all.
If you have several notifications and you don't see the email options, expand
the email preview by sliding two fingers apart on the notification.

Compose your reply message and tap

Managing email messages
The Mail app provides easy ways to sort, move, or delete your email messages.

Sorting email messages
Customize how you sort your email messages.
In an email account inbox, tap

> Sort, and select from the sorting options.

Moving email messages to another folder
1.

Switch to the email account you want to use.

Select the email messages you want to move.
To select all, select one email message first, and then tap

Tap Move to, and then select a folder.

Deleting email messages
1.

Switch to the email account you want to use.

> Select all.

To select all, select one email message first, and then tap
3.

213

Select the email messages you want to delete.
> Select all.

Tap Delete.

Searching email messages
1.

From the Home screen, tap

, and then find and tap Mail.

Tap

If you want to narrow the scope for your search, tap , check the search
options, and then tap OK. For example, you can focus the search on the email
content, or filter email messages that have attachments or are tagged as high
priority.

In the search box, enter the words you want to search for.

Tap a result to open the email message.

Searching for emails from a contact
Do you remember the sender, but can't find a particular email from him or her?
1.

Switch to the email account you want to use.

Press and hold an email message from a contact.

Tap Show all mail from sender. A list of email messages from that contact
appears.

214

Working with Exchange ActiveSync email
With your Microsoft Exchange ActiveSync account, you can flag important email
messages or set your out of the office reply right on HTC 10.

Flagging an email
1.

From the Home screen, tap

, and then find and tap Mail.

Switch to your Exchange ActiveSync account.

While viewing the inbox, tap the flag icon that appears beside an email
message or conversation.
To flag an email message inside a conversation, tap
to expand the
conversation, and then tap the flag icon of the email message.

Setting your Out of the office status
1.

Switch to your Exchange ActiveSync account.

Tap

Tap your current office status, and then select Out of the office.

> Out of the office.

Set the dates and times.

Enter the auto-reply message.

If you want a different auto-reply message for recipients outside your
organization, tap the Send replies to external senders option, and then enter
the auto-reply message in the box.

Tap Save.

Adding an email account
Set up additional email accounts such as another Microsoft Exchange ActiveSync
account or an account from a Web-based email service or email provider.
If you're adding a Microsoft Exchange ActiveSync or a POP3/IMAP email
account, ask your network administrator or email service provider for
additional email settings that you may need.
1.

From the Home screen, tap

, and then find and tap Mail.

> Add account.

Tap

Select an email account type from the list of email providers. Otherwise, tap
Other (POP3/IMAP).

Enter the email address and password for your email account, and then tap
Next.
Some email accounts allow you to set the sync schedule. By default, HTC 10
uses Smart Sync to save battery power. See What is Smart Sync? on page 216.

Enter a name for your email account, and then tap Finish setup.

215

216

What is Smart Sync?
Smart Sync automatically extends the sync time the longer the Mail app is inactive. Set
your email account to Smart Sync when you don't need to check new email messages
frequently. Smart Sync helps save battery power.
If you want to receive email messages as they arrive, select another Peak time sync and
Off-peak sync schedule in the email account's Sync, Send & Receive settings.

Other apps

217

Other apps
VZ Navigator
Using VZ Navigator
Get premium GPS voice navigations and 3D maps with spoken real-time traffic alerts.
Find movie times, event info and gas stations. For more information about VZ
Navigator, visit: www.verizonwireless.com/vznavigator.
1.

Open the VZ Navigator app.

Tap Let's go.

Watch the app introduction or tap Skip.

Tap Start.

Explore or search for an address, place, or point of interest or tap Map to see
your location.
To learn how to use VZ Navigator, tap

> Tips and Tutorial.

218

Other apps

HTC Ice View
Viewing app notifications on HTC Ice View
HTC Ice View gives you quick access to notification and apps—including the Camera
app—without flipping the case open.
1.

To wake up your HTC phone, tap twice on HTC Ice View.

When you see app notifications, swipe left or right to scroll through your
notifications.

Depending on the app notification you're viewing, you can swipe up on the
case to:
§
§

Open the related app for a notification, and then you can open HTC Ice
View to view the item.
Perform quick actions, such as returning a missed call.

Swipe down on the case to clear the notifications.

Other apps

219

Choosing which notifications to display on HTC Ice View
Set the type of app notifications you want to see on HTC Ice View—which include Mail,
Messages, Phone, and more.
You may need to insert your phone into HTC Ice View and double-tap the
case to activate or show the Ice View app.
, and then find and tap Ice View.

From the Home screen, tap

Tap Manage app notifications.

Choose which app notifications you want to show or hide.

Not seeing recent calls on HTC Ice View?
By default, up to 10 different received or dialed numbers will be displayed on HTC Ice
View.
If you've set a screen lock with credentials, open the Ice View app, and then select
Show call history to display recent calls.

Launching the camera from HTC Ice View
You can open and use the Camera app directly on HTC Ice View.
1.

Lift the phone in portrait orientation.

Immediately swipe down twice on HTC Ice View.

220

Other apps

Your swipe length must be more than 3 cm.
3.

Take a photo or video right from the case.

Other apps

221

Need more details?
For more details, see the HTC Ice View Get started guide that comes with the case.

Clock
Using the Clock
Get more from the Clock app than just the regular date and time. Use HTC 10 as a world
clock to see the date and time in cities across the globe. You can also set alarms or track
your time using the stopwatch or timer.
Setting an alarm
You can set up one or more alarms.
1.

From the Home screen, tap

On the Alarms tab, select the check box of an alarm and then tap that alarm.

Under Set alarm, use the scroll wheels to set the alarm time.

If you want the alarm for multiple days, tap Repeat.

Tap Done.

, and then find and tap Clock.

§ To turn off an alarm, clear the check box of that alarm.
§ If you need to set more than three alarms, tap

222

Other apps

Setting the date and time manually
, and then find and tap Clock.

From the Home screen, tap

On the World Clock tab, tap

Clear Automatic date & time and Automatic time zone, and then set the time
zone, date, and time as required.

> Set date & time.

To display military time, choose the Use 24-hour format option.

Weather
Checking Weather
Use the Weather app and widget to check the current weather and weather forecasts
for the next few days. In addition to your current location, you can view weather
forecasts for other cities around the globe.
1.

Tap the Weather Clock widget on your Home screen to open the Weather app.
You'll see the weather for different cities, including where you are.

Tap a city to view weather information.

Swipe to the Hourly and Forecast tabs to view the forecast in your selected
location.

To check the weather in other cities, tap

To add more cities, tap

, and then select the city you want.

and then enter the location.

Other apps

To change the temperature scale, update schedule, and more, tap
Settings.

223

Your settings in the Weather app also control the weather information that is shown in
the Clock.

224

Internet connections

Internet connections
Data connection
When you turn on HTC 10 for the first time, it will be automatically set up to use the
mobile network of Verizon Wireless (if a nano SIM card is inserted).

Turning the data connection on or off
Turning your data connection off saves battery life and money on data charges.
1.

From the Home screen, tap

, and then find and tap Settings.

Tap the Mobile data On/Off switch to turn the data connection on and off.
If you don’t have the data connection turned on and you’re also not
connected to a Wi-Fi network, you won’t receive automatic updates to your
email, social network accounts, and other synced information.

Internet connections

225

Turning data roaming on or off
Connect to Verizon Wireless partner networks and access data services when you’re
out of Verizon Wireless coverage area.
Using data services while roaming is not part of your subscribed monthly data
access allowance. Check with Verizon Wireless for data roaming rates before
you enable data roaming.
1.

From the Home screen, tap

, and then find and tap Settings.

Tap Mobile data > Data roaming, and then select a data roaming option.

Managing your data usage
If you're on a limited data allowance, it's important to keep track of the activities and
apps that usually send and receive data, such as browsing the web, syncing online
accounts, and sending email or sharing status updates.
Here are some other examples:
§

Streaming web videos and music

Playing online games

Downloading apps, maps, and files

Refreshing apps to update info and feeds

Uploading and backing up your files to your online storage account

Using HTC 10 as a Wi-Fi hotspot

Sharing your mobile data connection by USB tethering

226

Internet connections

To help you save on data usage, connect to a Wi-Fi network whenever possible and set
your online accounts and emails to sync less frequently.

Keeping track of your data usage
Monitor your data usage to help prevent going over your monthly data allowance.
Data usage measured by HTC 10 may differ from, and be less than, your actual
data usage.
1.

From the Home screen, tap

Under Wireless & networks, tap Data usage.

Select Limit mobile data usage and tap OK to automatically disable your data
connection when you reach the set limit.

Drag the upper LIMIT line to set your monthly data limit.

Select Alert me about data usage, and then drag the lower ALERT line to set
an alert before you reach your monthly data limit.

Tap Reset data usage, and then set the day of the month when your usage
cycle resets. This date is usually the start of your monthly billing cycle.

, and then find and tap Settings.

If you're connecting HTC 10 to another portable Wi-Fi hotspot, tap
>
Mobile hotspots to restrict background data from downloading that may
incur extra data fees.

Internet connections

227

Viewing the data usage of apps
1.

From the Home screen, tap

, and then find and tap Settings.

Under Wireless & networks, tap Data usage.

Scroll down the screen to see a list of apps and their data usage info.

Tap an app to see more details.

Wi-Fi connection
To use Wi-Fi, you need access to a wireless access point or “hotspot”.
The availability and strength of a Wi-Fi signal varies depending on objects the
Wi-Fi signal has to pass through (such as buildings or a wall between rooms).

Turning Wi-Fi on or off
1.

From the Home screen, tap

, and then find and tap Settings.

Tap the Wi-Fi On/Off switch to turn Wi-Fi on or off.

Tap Wi-Fi to see a list of detected wireless networks.

§ To manually scan for Wi-Fi networks, tap

> Scan.

§ If the wireless network that you want is not listed, tap
manually add it.

> Add network to

228

Internet connections

Connecting to a Wi-Fi network
1.

Turn Wi-Fi on, and check the list of detected Wi-Fi networks.
See Turning Wi-Fi on or off on page 227.

Tap a Wi-Fi network you want to connect to.

If you selected a secured network, enter the network key or password.

Tap Connect. You'll see the Wi-Fi icon

in the status bar when connected.

Disconnecting from the current wireless network
1.

With two fingers, swipe down from the top of the screen to open Quick
Settings.

If Wi-Fi connection is off, tap the Wi-Fi tile to turn it on.
. Detected Wi-Fi networks will be listed.

Tap

Tap More settings.

Tap the wireless network that HTC 10 is connected to, and then tap
Disconnect.
If you want to remove the settings for this network, press and hold the
network name, and then tap Forget network.

Connecting to a different Wi-Fi network
1.

With two fingers, swipe down from the top of the screen to open Quick
Settings.

If Wi-Fi connection is off, tap the Wi-Fi tile to turn it on.

Internet connections

Tap

To manually scan for available Wi-Fi networks, tap More settings and then
tap
> Scan.

Tap a Wi-Fi network to connect to it.

229

. Detected Wi-Fi networks will be listed.

Wi-Fi Enhanced Connectivity
When you open an app that needs Internet connection, HTC 10 automatically scans for
available Wi-Fi networks when Wi-Fi is on.
Connecting to the Internet using Wi-Fi helps prevent you from going over
your subscribed monthly data allowance while using data applications.
§

When prompted, tap a Wi-Fi network to connect to, and then tap Connect. If
you selected a secured network, you'll be asked to enter the network key or
password.

If you don't want to connect to a Wi-Fi network, tap Not now.

Turning off Wi-Fi Enhanced Connectivity
1.

With two fingers, swipe down from the top of the screen to open Quick
Settings.

If Wi-Fi connection is off, tap the Wi-Fi tile to turn it on.

Tap

Tap More settings.

Tap

.
> Advanced, and then clear the Show Wi-Fi pop-up option.

230

Internet connections

Connecting to VPN
Add virtual private networks (VPNs) so you can connect and access resources inside a
local network, such as your corporate or home network.
Before you can connect HTC 10 to your local network, you may be asked to:
§

Install security certificates.

Enter your login credentials.

Download and install a required VPN app, if you're connecting to a secured
enterprise network. Contact your network administrator for details.

Also, HTC 10 must first establish a Wi-Fi or data connection before you can start a VPN
connection.

Adding a VPN connection
You must first set a lock screen PIN, password, or pattern before you can use
credential storage and set up the VPN.
1.

From the Home screen, tap

, and then find and tap Settings.

Under Wireless & networks, tap More.

Tap VPN >

Enter the VPN settings and set them up according to the security details your
network administrator gave you.

Tap Save.

> Add VPN profile.

Internet connections

231

Connecting to a VPN
1.

From the Home screen, tap

, and then find and tap Settings.

Under Wireless & networks, tap More.

Tap VPN.

Tap the VPN that you want to connect to.

Enter your log in credentials, and then tap Connect. When you’re connected,
the VPN connected icon
appears in the notification area of the status bar.

You can then open the web browser to access resources such as your corporate network
intranet.

Disconnecting from a VPN
§

In Settings, tap More > VPN. Tap the VPN connection, and then tap
Disconnect.

Slide the Notifications panel open. If you see the VPN notification, tap it, and
then tap Disconnect.

232

Internet connections

Using HTC 10 as a Mobile Hotspot
Share your data connection with other devices using Mobile Hotspot.

§ Make sure the data connection is turned on.
§ If you want to add a Mobile Hotspot plan, contact Verizon Wireless for
details.

From the Home screen, tap

Tap Mobile Hotspot and Tethering > Mobile Hotspot.

, and then find and tap Settings.

The first time you turn on the mobile hotspot, you'll need to set it up.
3.

Enter a hotspot name or use the default.

Enter a password or use the default.
§ The password is the key other people need to enter on their device so they
can connect and use HTC 10 as a wireless router.
§ To help minimize security risks, use the default security settings.

Tap the Mobile Hotspot On/Off switch to turn it on.

Internet connections

HTC 10 is ready to be used as a Mobile Hotspot when you see

on the status bar.

Devices connected to your Mobile Hotspot use data from your data plan.

Sharing your phone's Internet connection by USB tethering
No Internet connection available for your computer? No problem. Use the data
connection of HTC 10 to connect to the Internet.

§ To make sure that the USB drivers for HTC 10 are up-to-date, install the
latest version of HTC Sync Manager on your computer.
§ You may need to have USB tethering added to your data plan, and it may
incur additional cost. Contact Verizon Wireless for details.
§ Make sure that mobile data is turned on.

Connect HTC 10 to your computer using the provided USB cable.

From the Home screen, tap

Under Wireless & networks, tap Mobile Hotspot and Tethering > USB
tethering.

, and then find and tap Settings.

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Wireless sharing

Wireless sharing
HTC Connect
What is HTC Connect?
With HTC Connect, wirelessly stream music or video from HTC 10 to your speakers or
TV by just swiping up the screen with 3 fingers.
You can stream media to any of the following types of devices:
§

Blackfire® compliant multi-room speakers

Multi-room speakers that support the Qualcomm® AllPlay™ smart media
platform

DLNA® compatible speakers and TV

Miracast™ compatible display devices

Chromecast™ compatible display devices.

Bluetooth speakers

HTC certified consumer electronic devices or accessories that have the
HTC Connect logo:

Wireless sharing

235

Some devices may need to be paired before you can share to them.
To see a list of supported devices or accessories, go to htc-connect.com/certifieddevices.html. For more information about HTC Connect, see www.htc-connect.com.

Using HTC Connect to share your media
Before you start, make sure you have set up your speakers, TV, or appliance to connect
to your Wi-Fi network. Refer to its documentation on how to set it up.
1.

Open and play any music or other media content that you want to share from
HTC 10.

Swipe up with three fingers on the screen.

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Wireless sharing

Choose the device you want to connect to.

Once connected, use your phone to control the volume, pause or resume
playback, and more.

To stop wireless media sharing and disconnect from the device, swipe down
with three fingers on the screen.

Streaming music to Blackfire compliant speakers
BLACKFIRE
RESEARCH

Play music simultaneously to multiple Blackfire compliant speakers
from HTC 10.

Before you start, make sure your speakers are connected to your Wi-Fi network. Refer
to the documentation that comes with your speakers to set up and connect them to
your Wi-Fi network.
1.

After connecting your speakers to your Wi-Fi network, open a music app on
HTC 10.

Wireless sharing

237

Swipe up with three fingers on the screen.
HTC 10 then turns Wi-Fi on automatically and scans for media devices on
your Wi-Fi network. You'll see the available speakers listed.

Tap the speaker you want to connect to.

In the music app, start playing music. You'll then hear the music play from the
speaker you've selected.

To switch between speakers or to group them, swipe up the screen again with
three fingers.
§
§

To stream music to another speaker, just tap it.
To group speakers so that music plays through them at the same time,
tap the Group button next to a speaker name, select the other speakers
you want to group it with, and then tap OK.

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Wireless sharing

Renaming the speakers
You can rename your Blackfire compliant speakers in Settings.
1.

Make sure the speakers are connected to your Wi-Fi network.

From the Home screen, tap

> Settings > HTC Connect.

HTC 10 then turns Wi-Fi on automatically and scans for media devices on
your Wi-Fi network. You'll then see the available Blackfire speakers listed.
3.

Tap

next to a speaker name.

Enter the new speaker name, and then tap Done.

Streaming music to speakers powered by the Qualcomm AllPlay smart media
platform
Before you start, make sure your speakers are connected to your Wi-Fi network. Refer
to the documentation that comes with your speakers to set up and connect them to
your Wi-Fi network.
1.

After connecting your speakers to your Wi-Fi network, open a music app on
HTC 10.

Swipe up with three fingers on the screen.
HTC 10 then turns Wi-Fi on automatically and scans for media devices on
your Wi-Fi network. You'll then see the available speakers listed.

Tap the speaker you want to connect to.

In the music app that you're using, start playing music. You'll then hear the
music play from the speaker you've selected.

Wireless sharing

239

To switch between speakers or to group them, swipe up the screen again with
three fingers.
§
§

Just tap another speaker to stream music to it.
To group speakers so that music plays through them at the same time,
tap the Group button next to a speaker name, select the other speakers
you want to group it with, and then tap OK.

Bluetooth
Turning Bluetooth on or off
1.

From the Home screen, tap

, and then find and tap Settings.

Tap the Bluetooth On/Off switch to turn the Bluetooth connection on and off.

Tap Bluetooth to see a list of available devices.

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Wireless sharing

Turn off Bluetooth when not in use to save battery power, or in places where
using a wireless device is prohibited, such as on board an aircraft and in
hospitals.

Connecting a Bluetooth headset
You can listen to music over a Bluetooth A2DP stereo headset, or have hands-free
conversations using a compatible Bluetooth headset.
Before you connect your headset, make it discoverable so HTC 10 can find it.
Refer to your headset manual for details.
1.

Turn Bluetooth on and check the list of available devices.
See Turning Bluetooth on or off on page 239.

If you don't see your headset listed, tap Scan for devices to refresh the list.

Tap the name of your headset in the Available Devices section. HTC 10 pairs
with the headset and the headset connection status is displayed in the Paired
Devices section.

If prompted to enter a passcode, try 0000 or 1234, or consult the headset
documentation to find the passcode.

When the Bluetooth headset is connected, you'll see

in the status bar.

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241

Reconnecting a Bluetooth headset
Normally, you can easily reconnect your headset by switching on Bluetooth on HTC 10,
and then turning on the headset.
However, you might have to connect manually if your headset has been used with
another Bluetooth device.
1.

Turn Bluetooth on and check the list of paired devices.
See Turning Bluetooth on or off on page 239.

Tap the headset’s name in the Paired Devices section.

If prompted to enter a passcode, try 0000 or 1234, or consult the headset
documentation to find the passcode.

If you still cannot reconnect to the headset, follow the instructions in Unpairing from a
Bluetooth device on page 241, and then follow the steps under Connecting a Bluetooth
headset on page 240.

Unpairing from a Bluetooth device
1.

Turn Bluetooth on and check the list of paired devices.
See Turning Bluetooth on or off on page 239.

In the Paired devices section, tap

Tap Unpair.

next to the device to unpair.

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Wireless sharing

Receiving files using Bluetooth
HTC 10 lets you receive various files with Bluetooth including photos, contact info, and
documents such as PDFs.
Refer to the device’s documentation for instructions on sending information
over Bluetooth.
1.

Turn Bluetooth on.
See Turning Bluetooth on or off on page 239.

On the sending device, send one or more files to HTC 10.

If asked, accept the pairing request on HTC 10 and on the sending device. You
may also be prompted to enter the same passcode or confirm the autogenerated passcode on both devices.
You'll then get a Bluetooth authorization request.

Tap Pair.

When HTC 10 receives a file transfer request notification, slide the
Notifications panel down, tap the incoming file notification, and then tap
Accept.

When a file is transferred, a notification is displayed. Slide the Notifications
panel down, and then tap the relevant notification.

Tap the received file to view it.

Wireless sharing

NFC
Using NFC
With built-in NFC (near field communication) on HTC 10, you can share content to
another NFC-capable mobile device in an instant.
NFC may not be available in some phones.
Beam webpages, photos, contact information, and more by holding HTC 10 and the
other device back to back.

243

244

Wireless sharing

You must turn NFC on to use Android Pay. For details, see Paying with Android Pay on
page 139.
Turning NFC on or off
, and then find and tap Settings.

From the Home screen, tap

Tap More > NFC, and then tap the NFC On/Off switch to turn it on and off.

Wireless sharing

245

Beaming content
Make sure that both devices are unlocked and have NFC turned on. If the
other device has an Android Beam™ option, make sure it is also turned on.
1.

While viewing the content that you want to share, hold HTC 10 and the other
phone back to back.

Make sure that the NFC area (shaded part) of HTC 10 and the other phone's
NFC area are close to one another. Experiment by slightly moving the phones
until a connection is made.

246

Wireless sharing

When HTC 10 vibrates, tap the screen to send the content to the other device.

The shared content appears on the other screen. For some items that you've shared
(such as contact information), additional instructions on how to save the item will
appear on the receiving device.

Settings and security

247

Settings and security
HTC BoomSound for speakers
Turn on HTC BoomSound with Dolby Audio in Settings and experience a whole new
level of mobile audio on HTC 10.
1.

From the Home screen, tap

Tap HTC BoomSound with Dolby Audio to toggle between Theater mode and
Music mode.

, and then find and tap Settings.

HTC BoomSound with Dolby Audio is not available over HDMI, Bluetooth,
Miracast, or USB audio out.

HTC BoomSound for headphones
Plug in your headphones and turn on HTC BoomSound with Dolby Audio to enjoy
refined audio with a surround sound effect.
, and then find and tap Settings.

From the Home screen, tap

Plug your headphones into the headphone jack.

If this is your first time to plug in a headphone and you're prompted to set up
an audio profile, tap Not now.

Tap HTC BoomSound with Dolby Audio > Dolby headphone effects.

248

Settings and security

Choose the type of headphone you're using, and then tap Apply.
HTC BoomSound with Dolby Audio is not available over HDMI, Bluetooth,
Miracast, or USB audio out.

Personal audio profile
Personalize your music listening experience for your headphones. Create your own
audio profile that conforms to your listening habits or hearing ability.
1.

Plug your headphones into the headphone jack and tap Set up if you're
prompted to set up a personalized audio profile.
If you're not prompted, go to Settings and then tap HTC BoomSound with
Dolby Audio > Personal audio profile.

Do one of the following:
§

Select Answer questions to create an audio profile based on your
listening preferences.

Select Listen to frequencies to create an audio profile based on your
hearing ability.

Tap Start and follow the instructions on the screen to set up your audio
profile.

You can create several audio profiles for your headphones and switch between your
profiles.
HTC BoomSound with Dolby Audio is not available over HDMI, Bluetooth,
Miracast, or USB audio out.

Settings and security

249

Turning location services on or off
In order to find your location on HTC 10, you need to enable location sources.
1.

From the Home screen, tap

> Settings > Location.

Tap the On/Off switch to turn location services on and off.

Under Location sources, select the location mode you want. For example, for a
better estimate of your location, choose High accuracy. To save battery power,
choose Battery saving.

Turning off a location source (for example GPS) means no applications on HTC 10 will
collect your location data through that location source. However, third party
applications may collect — and HTC 10 may continue to provide — location data
through other sources, including through Wi-Fi and signal triangulation.

Do not disturb mode
Use Do not disturb mode to reject calls, and silence audible alerts and notifications, but
still keep a data connection available.
1.

With two fingers, swipe down from the top of the screen to open Quick
Settings.

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Settings and security

Tap

Tap Total silence, Alarms only, or Priority only depending on if you want to
allow exceptions. When Priority only is selected, you can receive messages or
calls from contacts in your exceptions list.

Tap Until you turn this off if you want to turn off Do not disturb by yourself
or
to set the number of hours before Do not disturb turns off
or tap
automatically.

Tap Done to activate it.

The Do not disturb icon

will appear in the status bar.

When the screen is on, press VOLUME and then tap End now to turn off Do
not disturb mode quickly.
When Do not disturb is on, the notification LED will not flash.

Allowing notifications and contacts to bypass Do not disturb mode
Add important contacts to an exceptions list so you can still receive their calls and
messages even when Do not disturb mode is on.
1.

From the Home screen, tap

> Settings > Sound & notification.

Tap Do Not Disturb > Priority only allows.

Tap the On/Off switch next to the items you wish to allow.

Tap Messages from or Calls from to select who can contact you.

Settings and security

Tap Manage approved contacts, and then tap
exceptions list.
To remove contacts or numbers from the list, tap

251

to add contacts to your
> Remove contacts.

Setting a Do not disturb schedule
Schedule Do not disturb to turn on automatically and how long will it last. For example,
you can set it to turn on during a weekly meeting.
> Settings > Sound & notification.

From the Home screen, tap

Tap Do Not Disturb > Schedules.

Tap

Enter a name for the rule, and then select whether to base it on time or an
event.

Add rule.

Time rule

§ Set the days.
§ Set the start and end times.
§ Select a Do not disturb level.

Event rule

§ Select a calendar you want to make the rule for.
§ Set a condition for the type of reply.
§ Select a Do not disturb level.

You can turn a schedule on or off by tapping the On/Off switch when viewing
the details of the schedule.

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Settings and security

Airplane mode
When you enable Airplane (Flight) mode, all wireless radios on HTC 10 are turned off,
including the call function, data services, Bluetooth, and Wi-Fi.
When you disable Airplane mode, the call function is turned back on and the previous
state of Bluetooth and Wi-Fi is restored.
§ You can manually turn Bluetooth and Wi-Fi back on after enabling Airplane
mode.
§ If USB tethering is turned on, enabling Airplane mode turns it off. You need
to manually turn USB tethering on after you disable Airplane mode.
Do any of the following to turn Airplane mode on or off:
Press and hold POWER, and then tap Airplane mode.
With two fingers, swipe down from the status bar to open the Quick Settings
panel. Tap the Airplane mode tile to turn airplane mode on or off.

§
§

When enabled, the Airplane mode icon

is displayed in the status bar.

Automatic screen rotation
Automatic rotation is not supported in all applications.
1.

From the Home screen, tap
gestures & buttons.

> Settings > Display & gestures or Display,

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253

Select or clear the Auto rotate screen option to turn it on or off.

Setting when to turn off the screen
After a period of inactivity, the screen turns off to conserve battery power. You can set
the idle time before the screen turns off.
1.

From the Home screen, tap
gestures & buttons.

> Settings > Display & gestures or Display,

Tap Screen timeout, and then tap the time before the screen turns off.

Screen brightness
1.

From the Home screen, tap
gestures & buttons.

Tap Brightness level.

With the Automatic brightness option selected, drag the slider to set the
maximum brightness level. This sets a limit on how bright the screen will be
when Automatic brightness is selected.

To set the brightness manually, clear the Automatic brightness option, and
then drag the brightness slider to the left to decrease or to the right to increase
the screen brightness.

> Settings > Display & gestures or Display,

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Settings and security

Touch sounds and vibration
Some people like the sound or vibration feedback they get when touching the screen,
and some don't. You can turn on or off various types of touch sounds and vibration on
HTC 10.
§

Touch tones when tapping the phone dial pad

Touch sounds when tapping onscreen items

Screen lock sounds

Pull-to-refresh sounds

Vibration when pressing hardware buttons

Touch sound and vibration when tapping the keyboard

Turning touch sounds and vibration on and off
1.

From the Home screen, tap

Under System, select the option you want to turn on or off.

> Settings > Sound & notification.

Turning off keyboard sounds and vibration
1.

From the Home screen, tap

Tap Language & keyboard > TouchPal > General settings.

On the General settings screen, do one of the following:
§

, and then find and tap Settings.

Tap Keypress sound, clear System Volume, and then drag the slider all
the way to the left to turn off keyboard sounds.

Settings and security

§
4.

255

Tap Keypress vibration, clear System default, and then drag the slider
all the way to the left to turn off keyboard vibration.

Tap OK.

Changing the display language
Changing the language adjusts the keyboard layout, date and time formatting, and
more.
1.

From the Home screen, tap

Tap Language, and then choose the language you want to use.

> Settings > Language & keyboard.

Glove mode
Turn Glove mode on so that the touch screen responds more accurately when you're
wearing gloves.
1.

From the Home screen, tap
gestures & buttons.

Select the Glove mode option.

> Settings > Display & gestures or Display,

When Glove mode is turned on, you'll be able to see where you've tapped the
touch screen.

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Settings and security

Installing a digital certificate
Use client and Certificate Authority (CA) digital certificates to enable HTC 10 to access
VPN or secured Wi-FI networks, and also to provide authentication to online secure
servers. You can get a certificate from your system administrator or download it from
sites that require authentication.

§ You must set a lock screen PIN or password before installing a digital
certificate.
§ Some apps such as your browser or email client let you install certificates
directly in the app. See the app's help for details.

Save the certificate file in the root folder on HTC 10.

From the Home screen, tap

Do one of the following:
§
§

> Settings > Security.

Tap Install from storage if your storage card is set up as removable
storage.
Tap Install from phone storage if your storage card is formatted and
set as internal storage.

Browse to the certificate and select it.

Enter a name for the certificate and select how it will be used.

Tap OK.

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257

Disabling an app
Apps, even if not used often, may be running in the background and downloading data.
If an app cannot be uninstalled, you can disable it.
1.

From the Home screen, tap

Tap App manager.

, and then find and tap Settings.

Tap the app, and then tap Disable.

Controlling app permissions
When you open apps the first time, you'll be prompted to grant them permissions to
access certain data or features, such as contacts or the microphone. This gives you
more control over which apps have authorized access.
§

If you suspect a certain app of being malicious or requesting unnecessary
permissions, you should choose Deny to protect your phone.

If you choose Deny in a trusted app, you may not be able to use the app or
access its full functionality. When this happens, go to Settings to change the
app permissions.

From the Home screen, tap

Tap App manager.

Tap the app you want to configure, and then tap Permissions.

Choose which permissions you want to turn on.

, and then find and tap Settings.

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Settings and security

Setting default apps
In Settings, you can choose default apps for web browsing, text messaging, and more.
1.

From the Home screen, tap

, and then find and tap Settings.

Tap App manager.

Tap

Choose your default assist and voice input, web browser, phone, and text
messaging apps.

> Configure apps > Default apps.

Setting up app links
If there's more than one app that can be opened when you tap a link—such as a shared
social post or media link—you may be prompted to choose the app you want to use.
When you're prompted after you've tapped a link, select an app, and then tap Always to
set that app as the default app to use.
You can also go to Settings to see how app links have been set up for different apps and
change them.
1.

From the Home screen, tap

Tap App manager.

Tap

Tap the app you want to configure, and then tap Open supported links.

Select Open in this app to always open the app without being prompted when
you tap a link.

, and then find and tap Settings.

> Configure apps > App links.

You can also choose whether to always be prompted to choose the app or never
use the app for opening links.

Settings and security

Assigning a PIN to a nano SIM card
You can help to protect the nano SIM card by assigning a Personal Identification
Number (PIN).
1.

From the Home screen, tap

Tap Set up SIM card lock.

> Settings > Security.

Choose to lock the card, enter 1111 as the default PIN of the card, and then
tap OK.

To change the card PIN, tap Change SIM PIN.

Restoring a nano SIM card that has been locked out
If you enter the wrong PIN more times than the maximum number of attempts
allowed, the card will become “PUK-locked.”
You need a Pin Unlock Key (PUK) code to restore access to HTC 10. Contact Verizon
Wireless for this code.
1.

On the Phone dialer screen, enter the PUK code, and then tap Next.

Enter the new PIN you want to use, and then tap Next.

Enter the new PIN again, and then tap OK.

259

260

Settings and security

Accessibility features
HTC 10 comes with features and settings that allow easy access and use of apps and
functions.

Improve screen readability
If you have low vision, take advantage of these features to help improve screen
readability.
§

Increase the font size, use color inversion, or enable high-contrast text using
the Accessibility settings. See Accessibility settings on page 261.

Turn magnification gestures on. See Turning Magnification gestures on or off
on page 262.

Turn on automatic screen rotation. See Automatic screen rotation on page
252.

Get audible feedback when using the phone
Use TalkBack to hear audible feedback on what you do on your phone. See Navigating
HTC 10 with TalkBack on page 262.

Enable hearing aids and sidetone
If you wear a hearing aid or are hearing impaired, you can enable these options in
Settings > Call:
§

Select Hearing aids to enable hearing aid compatibility that amplifies your
phone's in-call volume

Select Sidetone to receive controlled feedback through the phone's earpiece,
helping you modulate your voice so that it's neither too loud nor too soft.

Settings and security

261

Use your voice
You can use your voice to perform an action on HTC 10.
§

Call a contact using your voice. See Making a call with your voice on page 179.

Search for information on the Web using Google Voice Search. See Searching
the Web with your voice on page 135.

Enter text with your voice. See Entering text by speaking on page 84.

Use Motion Launch
Motion Launch combines a motion and finger gesture to perform an action such as
waking HTC 10 from sleep mode or launching the camera. See What is Motion Launch?
on page 68.
Open Camera with Motion Launch Snap. See Launching the camera on page 73.

Accessibility settings
Use these settings to turn accessibility functions or services on or off. When you’ve
downloaded and installed an accessibility tool, such as a screen reader that provides
voice feedback, you can also control them using these settings.
> Settings > Accessibility.

From the Home screen, tap

Tap or select the settings you want.

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Settings and security

Turning Magnification gestures on or off
If you have low vision or would like to get a closer view of what's on the screen, use
finger gestures to magnify portions of your phone's screen.
1.

From the Home screen, tap

Tap Magnification gestures and read the instructions on how to use it.

Tap the On/Off switch to turn Magnification gestures on or off.

> Settings > Accessibility.

Navigating HTC 10 with TalkBack
Use TalkBack if you need to navigate HTC 10 by spoken feedback. When you touch the
screen, HTC 10 vibrates and gives you an audible response so you know what you are
touching.
Not all languages are supported.

Turning TalkBack on
1.

From the Home screen, tap

Tap TalkBack, and then tap the On/Off switch.

> Settings > Accessibility.

Read the TalkBack disclaimer and then tap OK.

A short tutorial explaining how to use TalkBack will begin playing after you turn on
TalkBack.

Settings and security

263

TalkBack works best if you turn off automatic screen rotation.

Turning Explore by touch on or off
Explore by touch allows HTC 10 to respond to shortcut gestures and screen touches
with audible feedback. While Explore by touch is enabled when you turn on TalkBack,
you can turn it off.
1.

From the Home screen, tap

> Settings > Accessibility.

Tap TalkBack, and then tap

> Settings.

Under Touch exploration, clear the Explore by touch option.

You will no longer hear audible feedback from HTC 10.

Using TalkBack gestures
When TalkBack is turned on and the Explore by touch setting is selected, the regular
touch gestures are replaced by the TalkBack gestures.
Media gestures such as 3-finger swiping may not be available when TalkBack
gestures are enabled.
Do one of the following:
Open an item

1. Drag your finger on the screen to find and select the item.
2. Double-tap anywhere on the screen to open the item.

264

Settings and security

Move an item

1. Drag your finger on the screen to find the item.
2. Double-tap anywhere on the screen, but don't lift your
finger on the second tap.
3. Drag the item to a new spot and then lift your finger.

Scroll through a
screen

Use two fingers to swipe up, down, left or right.

Unlock the lock
screen

Use two fingers to swipe up from the bottom of the screen.

Open the
Notifications panel

Use two fingers to swipe down from the top of the screen.

Assigning TalkBack shortcuts
TalkBack has customizable gestures that can be used to open the Notifications panel,
view recent apps, access TalkBack controls, and more.
The steps below are described using the regular gestures. Use the
corresponding TalkBack gestures if you already have TalkBack turned on.
1.

From the Home screen, tap

> Settings > Accessibility.

Tap TalkBack, and then tap

> Settings > Manage gestures.

Tap any of the shortcut gestures, and then select an action.

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265

Using TalkBack context menus
TalkBack has context menus for controlling continuous reading and global TalkBack
controls. These menus can be accessed using TalkBack shortcut gestures.
1.

Turn TalkBack on.

Do one of the following:
§
§

To open the continuous reading menu, use one finger to swipe up and
right in one continuous movement.
To open the global context menu, use one finger to swipe down and
right in one continuous movement.

If you already changed the TalkBack shortcut gestures, check your TalkBack
settings for the appropriate gesture.
3.

Press and hold anywhere on the screen.

Drag your finger around the screen to explore the options.
To cancel an action, drag your finger to your starting position.

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Settings and security

Changing the TalkBack reading speed
The steps below are described using the regular gestures. Use the
corresponding TalkBack gestures if you already have TalkBack turned on.
> Settings > Accessibility.

From the Home screen, tap

Tap Text-to-speech output > Speech rate.

Select a speech rate.
You can test the speech rate by tapping Listen to an example.

TalkBack language settings
1.

From the Home screen, tap

Tap Text-to-speech output > Google Text-to-speech Engine, and do one of
the following:

> Settings > Accessibility.

Select a different
language

Tap Language.

Install a voice

Tap Install voice data, and then tap the language. Tap
next to the voice data you want to install. When
installation is completed, press
twice and tap
Language.

Select the language you want to use.

Settings and security

Not all languages are supported.

267

268

Trademarks and copyrights

Dolby Audio manufactured under license from Dolby Laboratories. Dolby, Dolby
Audio, and the double-D symbol are trademarks of Dolby Laboratories.
HTC, the HTC logo, HTC 10, HTC BlinkFeed, HTC BoomSound, HTC Connect, HTC
Sense, Motion Launch, VideoPic, HTC UltraPixel, HTC UltraSelfie, Zoe, and all other
HTC product and feature names are trademarks or registered trademarks in the U.S.
and/or other countries of HTC Corporation and its affiliates.
Google, Android, Google Chrome, Google Drive, Google Maps, Google Now, Google
Play, Google Voice Search, Google Wallet, and YouTube are trademarks of Google Inc.
Microsoft, Windows, ActiveSync, Windows Media, and Outlook.com are either
registered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth
SIG, Inc.
Wi-Fi® and Miracast are registered trademarks of the Wireless Fidelity Alliance, Inc.
LTE is a trademark of European Telecommunications Standards Institute (ETSI).
DLNA is a trademark or registered trademark of Digital Living Network Alliance. All
rights reserved. Unauthorized use is strictly prohibited.
Qualcomm is a trademark of Qualcomm Incorporated, registered in the United States,
and other countries and used with permission. AllPlay is a trademark of Qualcomm
Connected Experiences, Inc., and used with permission.
BLACKFIRE RESEARCH™ is a Registered Trademark (No. 3,898,359) of BLACKFIRE
RESEARCH CORP.

Trademarks and copyrights

269

iCloud, iPhone, iTunes, Mac, and Mac OS are trademarks of Apple Inc. registered in the
U.S. and other countries.
microSD is a trademark of SD-3C LLC.
All other trademarks and service marks mentioned herein, including company names,
product names, service names and logos, are the property of their respective owners
and their use herein does not indicate an affiliation with, association with, or
endorsement of or by HTC Corporation. Not all marks listed necessarily appear in this
User Guide.
The HTC Sync Manager software can be used with materials that you own or are
lawfully authorized to use and/or duplicate. Unauthorized use and/or duplication of
copyrighted material may be a violation of copyright law in the United States and/or
other countries/regions. Violation of U.S. and international copyright laws may subject
you to significant civil and/or criminal penalties. HTC Corporation shall not be held
responsible for any damages or losses (direct or indirect) that you may incur as a result
of using this software.
Screen images contained herein are simulated. HTC shall not be liable for technical or
editorial errors or omissions contained herein, nor for incidental or consequential
damages resulting from furnishing this material. The information is provided “as is”
without warranty of any kind and is subject to change without notice. HTC also
reserves the right to revise the content of this document at any time without prior
notice.
No part of this document may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying, recording or storing in a
retrieval system, or translated into any language in any form without prior written
permission of HTC.

270

Index

Index
A
Accounts
- syncing 155
Airplane mode 252
Alarms
- setting 221
Android Beam
See NFC
Android Pay 138
Apps
- arranging 102
- grouping into a folder 100, 102
- hiding or unhiding 102
- icons on Home screen 98
- installing 49
- installing from Google Play 47
- installing from the web 49
- on Home screen 98
- restoring 48
- uninstalling 50
- updating 45
Auto Selfie 116

B
Backup
- about 157
- HTC Sync Manager 163
- options 157
- restoring backed up apps 48

Battery
- charging 33
- checking usage 140
- saving battery power 143
BlinkFeed
See HTC BlinkFeed
Bluetooth
- connecting a Bluetooth headset 240
- receiving information 242
Burst mode 113

C
Call history 183
Camera
- basics 105, 108, 111
- capture modes 106
- continuous shooting 113
- flash 108
- HDR 114
- Hyperlapse 120
- Pro mode 121
- RAW Camera 123
- recording a video 111
- selfie 115–118
- slow motion 114
- standby 105
- sweep panorama 120
- taking a photo 108
- taking photo while recording 112
- using volume buttons as controls 113
- video resolution 111

Index

- Zoe camera 119
- zooming 108
Capture modes
- switching to 106
Capture screen 64
Change phone language 255
Clock 221, 222
- alarm 221
- setting date and time 222
Conference call 183
Contacts
- adding 198
- contact link suggestions 202
- copying 201, 202
- copying contacts 38
- editing 200
- filtering 197
- groups 205
- importing 201
- importing contacts 38
- merging contact information 202
- sending contact information 203
- transferring 201
- transferring contacts 38
Continuous shooting 113
Copy
- files 151
Copying
- text 80

D
Data connection 224, 233
- sharing 233
- turning on or off 224
Data transferiPhone
- from iCloud 37

Data transfer
- from Android phone 36
- from iPhone 37
- transferring contacts 38
Display
- changing the time before the screen turns
off 253
- screen brightness 253
- screen rotation 252
- Sleep mode 52
DNG RAW photos 123

E
Email
See Mail
Exchange ActiveSync
- flagging an email 214
- Out of office 214
expanded storage 146

F
Face unlock 74
Factory reset 168
Files
- copying 151
Finger gestures 56
Fingerprint
- about 41
- adding, removing, or editing 43
Firmware
See Software update
Folder
- grouping apps 100
- removing items 100, 103

271

272

Index

FOTA
See Software update
Freestyle layout 90

G
Gestures
- motion gestures 53
- touch gestures 56
Gmail 136
Google apps 136
Google Chrome
- Google Drive 136
Google Maps 136
Google Now 129, 130, 132
- setting up 130
- turning off 132
Google Play
- installing apps 47
- refund 50
Google Voice Search 135
GPS (Global Positioning System)
See Location settings
Group messaging 191

H
Hands free 240
Hard reset
See Factory reset
HDR 114
Headphones
See Bluetooth
hearing impaired
- hearing aids 261
- sidetone 261

Home screen
- adding or removing widget panel 94
- apps 98
- arranging widget panels 95
- changing your main Home screen 95
- classic layout 90
- feeds 170
- folder 100
- freestyle layout 90
- launch bar 96
- shortcuts 98
- wallpaper 91
- widget panel 51
- widgets 97
HTC BlinkFeed
- about 170
- adding regional editions 175
- deleting items 177
- posting to social networks 177
- selecting feeds 173
- setting up custom topics 174
- showing social network and app feeds 174
- turning on or off 171
HTC Clock 221
- setting an alarm 221
HTC Connect
- about 234
- streaming music to speakers 236, 238
- streaming music, videos, or photos to media
devices 235
HTC Sense version 44
HTC Sync Manager 163
Hyperlapse 120

Index

Idle screen
See Lock screen
Internet connection
- data connection 224
- VPN 230
- Wi-Fi 227

Mail
- attachments 210
- carbon copy, blind copy (cc, bcc) 210
- deleting 212
- draft 210
- replying 211
- searching 213
- sending 210
- sorting 212
Mail folders
- moving email messages 212
Making calls
- calling 178
Master reset
See Factory reset
Media streaming
See HTC Connect
Messages
- deleting a conversation 194
- draft message 189, 190, 192
- forwarding 193
- group SMS 191
- locking 194
- replying 192
- sending 189, 190
microSD card 31
MMS
See Multimedia message
Multimedia message
- attachment 190
- group MMS 191
- sending 190
Google PlayMusic 136
Music
- transferring from iPhone 166

K
Keyboard
- entering text 81
- entering text by speaking 84
- speech recognition 84

L
Language
- system language 255
Live Makeup 116
Location settings 249
Lock screen
- answering a call 181
- dismissing an alarm 52
- opening an app 62
- rejecting a call 181
- unlocking 52
Low battery 143
Low storage 152

273

274

Index

N
NFC (Near Field Communication) 243
Notifications
- panel 77
Now on Tap 132

O
Online accounts
- adding accounts 155
- removing accounts 156
- syncing manually 155
- what can you sync with 155

P
Pair a Bluetooth headset 240
People
- copying contacts 38
- importing contacts 38
- transferring contacts 38
Phone calls
- blocking a call 184
- call history 183
- calling 178
- conference call 183
- emergency call 181
- extension number 179
- missed calls 180
- muting the microphone 182
- receiving calls 181
- Smart Dial 178
- speakerphone 182
- speed dial 180

Phone information 44
Phone settings
See Settings
Phone updates 44
Photos
- transferring from computer 39
- transferring from iPhone 166
Power
- charging the battery 33
- checking battery usage 140
- saving power 143
- sleep mode 52
Print screen
See Capture screen
PUK (PIN Unblock Key) 259

Q
Quick settings 40

R
RAW Camera 122
Raw Camera 123
Recent apps 63
Reset 167, 168

S
Screen 52, 64, 252, 253
- adjusting brightness 253
- capture 64
- changing the time before the screen turns
off 253

Index

- idle screen 52
- rotation 252
- Sleep mode settings 253
Screen lock 74
Screen shot
See Capture screen
SD card 31
Search
- searching phone and Web 134
- voice search 135
Security
- fingerprint 41
- protecting phone with screen lock 74
self-timer 118
selfie
- Auto Selfie 116
- Live Makeup 116
- self-timer 118
- Voice Selfie 117
Sense Home
- adding apps to widget 68
- changing addresses 66
- manually switching locations 67
- pinning apps in widget 67
- setting up widget 65
- unpinning apps in widget 67
- widget 65
Settings
- About 44
- Accessibility 261
- display language 255
- Storage 146
Setup
- contacts from old phone 38
- first-time setup 35
- photos, music, videos from old phone 39
Sharing
- text 81

Shortcuts 62
sidetone 261
Sleep mode 52
Slow motion video 114
Smart network sharing 233
SMS
See Messages
Soft reset 167
Software update 44
Sound
- ringtone, notifications, and alarm 104
- switching profiles 185
Speakerphone 182
Speed dial 180
Storage 146
Sweep panorama 120
Sync
- HTC Sync Manager 163

T
Tethering
See USB Tethering
Text message 189
Themes 86–89
- creating 87
- deleting 89
- downloading 86
- finding 88
- mix and match 88
time-lapse
See Hyperlapse

275

276

Index

U
Upgrade
See Software update
USB Tethering 233

- removing 101
- resizing 98
Wireless media sharing
See HTC Connect

Y
V
VideoPic 112
Videos
- recording 111
- taking photo while recording 112
- transferring from computer 39
Voice input 84
Voice search 135
Voice Selfie 117
VPN 230, 231
- adding a connection 230
- connecting 231

W
Waking up phone
- through power button 52
Wallpaper
- changing 91
Weather
- checking weather 222
Wi-Fi 227, 228
- connecting to another network 228
- disconnecting from network 228
- turning on 228
Widgets
- adding 97
- changing settings 97

YouTube 136

Z
Zoe camera 119

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