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The Paraplegic and Quadriplegic Association of SA Inc

Hazard Identification, Risk Assessment
and Control Management
STATEMENT

The Paraplegic and Quadriplegic Association of South Australia Incorporated (PQA)
is committed to providing all workers, so far as is reasonably practicable, a healthy
and safe work environment, free from injury and health risks. PQA recognises that
the health and safety of its workers is of primary importance and is ranked equally
with all other strategic operational considerations.

Approved by:

Date: March 2013

The Paraplegic and Quadriplegic Association of SA Inc.(PQSA) is incorporated under
the Association Incorporation Act 1985 (SA) and conducts its business through
operating Divisions, namely Support Services and HomeCare+.

Hazard Identification, Risk Assessment and Control Management

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SCOPE
To provide a systematic and objective approach to assessing hazards and their associated
risks. Providing an objective and consistent measure and control system for identified
hazards throughout PARAQUAD SA/HOMECARE PLUS.

DEFINITIONS
Hazard – A source of potential harm to people or a situation with potential to cause injury or
loss to plant, property and equipment. Hazards can be grouped as physical, chemical,
ergonomic, biological or psychological.
Hazard Control – is the process of implementing measures to reduce the risk associated
with a hazard.
Hazard Identification – Is the process of identifying all situations or events that could give
rise to injury, illness or damage to plant and property.
Hazard Register – a record of all reported hazards, their risk level, control measure, residual
risk, outcomes and completion date.
Health – refers to the physical and psychological health of a worker.
Hierarchy of Control – is a sequence of options, which offer a number of ways to approach
the hazard control process.


Elimination



Substitution



Engineering



Administration



Personal Protective Equipment (PPE)

Officer - within the meaning of section 9 of the Corporations Act 2001 (Cth) other than a
partner in a partnership; or “ A person who holds a position of rank or authority; Corporations
– a director, secretary, or executive officer or the corporation, or a receiver, a receiver and
manager, an administrator….”
Reasonably Practicable – in relation to a duty to ensrue health and safety, means that
which is ,or was at a particular time, reasonably able to be done in realtion to ensuring health
and safety, taking into account and weighing up all relevant matters including:(a) The likelihood of the hazard or risk concerned occurring; and
(b) The degree of harm that might result from the hazard or the risk; and
(c) What the person concerned knows, or ought to reasonably know, about –
(i)
The hazard or the risk; and
(ii)
Ways of eliminating or minimizing the risk; and
(d) The availability and suitability of ways to eliminate or minimize the risk; and
(e) After assessing the extent of the risk and the available ways of eliminating or
minimizing the risk, the cost associated with available ways of eliminating or
minimizing the risk, including whether the cost is grossly disproportionate to the risk.
Risk – the possibility of an adverse event occurring and the potential consequence of that
event.
Risk Assessment – is the process of evaluating the possibility and consequences of an
event arising from exposure to an identified hazard(s).
Residual Risk - The risk remaining after implementation of risk controls.
Supervisor – any person who has the authority to influence or to direct the actions of an
employee/volunteer.
Worker – is a person who carries out work in any capacity for a person conducting a
business or undertaking including work as an employee, contractor or subcontractor, an

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employee of a contractor or sub-contractor, an employee of a a labour hire company, an
outworker, apprentice or trainee, or a student gaining work experience.
Workplace – is a place where work is carried out for a business or undertaking and includes
any place where a worker goes, or is likely to be, while at work.

RESPONSIBILITIES
Person Conducting a Business or Undertaking – is responsible for the primary duty of
care to ensure the health and safety of all workers in the workplace.
Managers as Officers under the WHS Act 2012 are responsible for ensuring that:
 Hazards are identified and assessed in consultation with employees/volunteers.
 Risk assessments are undertaken.
 Control measures are implemented where appropriate based on the Hierarchy of Control.
 Records are maintained of all Hazard, Incident/Injury reports and Risk Assessments.
 Workers are appropriately trained in hazard reporting, management and risk assessment.
Some of the functions necessary to comply with the Regulations may be delegated to
an appropriately authorised person.
Supervisors are responsible for ensuring:
Workers are encouraged to be aware of hazards and report them promptly.
Workers are trained to complete Hazard Report Forms
Where necessary assisting workers to complete Hazard Report Forms
Inspections of all workplaces are conducted regularly no less than once a year. Items
identified as Hazardous are reported in a timely manner, assessed and eliminate (where
reasonably practicable) or controlled.
 Completed Hazard and Incident/Injury Report Forms are provided to the Manager,
Human Resource.





Workers are responsible for ensuring that:
 Hazards, Incident/Injuries and near misses are reported as soon as possible.
 Hazard and Incident/Injury Report Forms are provided to the Manager, Human Resource.
 They follow procedures established to protect workers’ health and safety in the
workplace.
Manager, Human Resources or nominee is responsible for:
 Maintaining and updating WHS Policy and Procedures.
 Undertaking or supervising recording Risk Assessments on all WHS process undertaken
by PARAQUAD SA/HOMECARE PLUS.
 Monitoring all WHS Hazard and Risk Assessment Training.
The WHS&E Committee is responsible for:
 Reviewing the Hazard and Incident/Injury reports tabled at the WHS&E Committee
meetings.
 Eliminating or minimising wherever possible hazards in the workplace.

POLICY
PARAQUAD SA/HOMECARE PLUS aim to achieve a consistent approach to the
assessment of risks associated with their activities in the workplace and in the process of
client care in their home. PARAQUAD SA/HOMECARE PLUS have adopted a single risk
assessment matrix.
Risk Assessments are to be undertaken prior to the introduction of any equipment,
substance, work practice or change to the workplace. A risk assessment should where
reasonably practicable eliminate hazards or where that is not reasonably practicable,
minimise it in accordance with the Hierarchy of Control. It is policy to seek to eliminate the
risk before considering other risk minimisation options.

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There will be ongoing monitoring and evaluation of the controls in place through:
 PARAQUAD SA/HOMECARE PLUS premises assessments
 Client Home assessments
 Hazard reporting
 Incident/Injury reporting
 Incident investigations and risk assessment
 Reporting to the WHS&E Committee.

PROCEDURE
The following procedures have been formulated to ensure hazards that could give rise to
potential injury or illness are identified, reported, assessed and controlled in a prioritised and
systematic manner.
Premises Inspections - Quarterly inspections will be conducted by the WHS&E Committee
members and/or Managers of all premises managed or controlled by PARAQUAD
SA/HOMECARE PLUS. Any identified hazards will be documented on the Safety Inspection
Checklist and managed in accordance with this procedure.
A comprehensive Legislative Compliance Audit will be undertaken every 12 months by the
Manager, Human Resources or their nominee and a comprehensive Audit Report will be
completed and tabled at the following WHS&E Committee, Management and Board
meetings.
Client Home Inspection – A Supervisor will conduct an inspection of all new client homes
before the commencement of new services. Any identified hazards will be documented on
the Hazard Report Form and managed in accordance with this procedure.
Client Home Inspections will be conducted annually for all existing clients. Any identified
hazards will be documented on the Hazard Report Form and managed in accordance with
this procedure.
Hazard Reporting and Risk Assessment’s must accompany any proposal for the
introduction of new equipment or process or the modification of equipment or processes
where the hazard impacts on the welfare of employees.
Hazard reporting (refer Appendix A)
♦
Hazards identified by workers must be recorded immediately on a Hazard Report Form.
Where a worker is unable to complete a form they are to notify their Supervisor, who
will record the hazard on the Hazard Report Form.
♦
The Hazard Report Form is to be forwarded to the Manager, Human Resources for
review and referral to supervisor or the RN – Workplace Health and Safety Advisor for
a Risk Assessment to be completed.
♦
The reporting employee must be consulted throughout the assessment process and the
hazard rectified using the Hierarchy of Controls.
♦
Situations rated High or Extreme risk ratings will be addressed immediately to prevent
serious injury or death. Moderate to low risk ratings will be addressed within seventytwo (72) hours of the Hazard being reported to the Manager, Human Resources.
♦
The Manager, Human Resources or their nominee will ensure the Hazard is accurately
recorded in the Hazard Register and numbered appropriately. The original form will be
filed in the Hazard Report Folder.
♦
The Manager, Human Resources or their nominee is to review on a monthly basis the
Hazard Register, in particular incomplete assessments.
♦
All hazards and monthly reviews are to be tabled at the WHS&E Committee meeting.
♦
If an appropriate control measure for a hazard cannot be found internally, contact with
outside professionals is to be sought with assistance from the Manager, Human
Resources, where deemed necessary by the WHS&E Committee.

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Risk Assessment
Risk assessment is the process of assessing all of the risks associated with each of the
hazards identified during the hazard identification process. In assessing the risks, three
essential steps are taken:
1. The likelihood of an incident occurring is evaluated
2. The severity of the potential consequences is calculated or estimated.
3. Based on these two (2) factors, the risks are assigned priority for risk control through the
use of a risk rating.
Risk assessment involves examining and evaluating the likelihood and severity (or
consequence) of the potential outcomes in order to prioritise risks for control. The Risk
Management Matrix was adopted from AS/NZS ISO 31000:2009, Risk Management –
Principles and Guidelines
Step One – Consequence
What might be the consequences of a hazardous event or situation occurring?
Descriptor
Major
Serious
Minor
Insignificant

Example Detail Description
Death or Disability
Serious injury, hospitalisation, lost time from work
First Aid required
Incident but no injury.

Step Two – Likelihood
What is the chance or likelihood of a hazardous event or situation occurring?
Descriptor
Very likely
Likely
Unlikely
Very Unlikely

Example Detail Description
It will almost certainly happen in the near future (days)
It will probably happen at some time (weeks/months)
It could happen at sometime (six months to a year)
It might happen but only rarely (five years plus)

Step Three – Risk Assessment Outcome
Calculate the degree of risk from the Risk Table
Likelihood
Very likely
Likely
Unlikely
Very Unlikely

Consequences
Major
1
2
2
3

Serious
2
2
3
3

Minor
2
3
3
4

Insignificant
3
3
4
4

The result of the risk matrix is compared with the criteria defined below and the required
control strategies are implemented as outlined in the Risk Control Section below. The
higher the risk rating the greater priority to control the hazard.
1. Extreme – Immediate action required; notify the office. The activity must be ceased
immediately.
2. High – Notify the office and implement immediate action to minimise injury.
3. Medium – Remedial action within one month (if possible), supervisor attention required.
4. Low – Monitoring only required. Beware!
Risk Control
Risk Control requires actions to be taken to eliminate or reduce the likelihood that exposure
to a hazard will result in injury or disease. It provides a means by which risk can be
systematically evaluated against a set of control options (the “Hierarchy of Controls”) to
determine the most effective control method(s) for the risk(s) associated with each hazard.

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This process involves analysing the data collected during the hazard identification and risk
assessment processes, and developing a plan to eliminate or control the risks identified. It
must be noted that not all risks can be eliminated but with control measures in place the risk
rating can be reduced.
Methods of Risk Control
When planning how hazards are to be controlled and risks reduced the following Hierarchy of
Control should be used. Controls closer to the top of the hierarchy are preferable to those
lower down the hierarchy such as PPE because they are less dependent on human
behaviour. In many circumstances control solutions will incorporate a combination of
controls.
Hierarchy of Control in the preferred order as listed:
1. Eliminate the hazard.
2. Substitution the process, equipment or chemical with a lesser hazard.
3. Engineering control - redesign the process or equipment to reduce the hazard.
4. Administrative control – develop procedures such as training, safe operating
procedures, job rotation or signage to draw attention to the hazard.
5. Personal Protective Equipment
Evaluation
All control measures implemented including temporary solutions should be assessed to
evaluate their effectiveness.
Consultation
If practicable, there must be consultation with the relevant health and safety representative(s)
when identifying, assessing and controlling risks.
Consulting directly with
employees/volunteers and drawing on their experience and knowledge is more effective in
reducing risk.
Records
All identified hazards are to be documented on the Hazard Register, as well as the
assessment of risk and implemented control. The Hazard Register is a method of reviewing
the appropriateness of controls and identifying those higher risk hazards to PARAQUAD
SA/HOMECARE PLUS.
Training
Information, instruction and training provide workers with the skills and knowledge to perform
their work in a manner that is safe and without risks to health. It enables them to:




Follow health and safety procedures
Use risk controls set in place for their protection
Have an appreciation of the nature of hazards; the risks associated with them; and the
reason why risk controls are used.

Supervisors, Health and Safety Representatives and others that may be required to perform
risk assessment by agreement with Management shall be trained in hazard identification, risk
assessment and control methods. They must be trained in the risk assessment process:



Be familiar with the regulations associated with the hazard
Have a practical understanding of the work hazard

RELATED LEGISLATION
♦
♦
♦

AS/NZS ISO 31000:2009, Risk Management – Principles and Guidelines
Work Health and Safety Act 2012
Work Health and Safety Reg 2012

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SUPPORTING PQA DOCUMENTATION
♦
♦
♦
♦
♦
♦
♦
♦

Hazard Reporting Form
Hazard Register
Safety Inspection Checklist
WHS & E Risk Management Strategy Policy and Procedures
Client WHS Form
Legislative Audit Form
WHS Audit Form
WHS Management System Policy

BREACHES OF THIS POLICY
Ignorance of these procedures will not generally be accepted as an excuse for noncompliance. Only in extreme circumstances and where such ignorance can be demonstrated
to have occurred through no fault of the individual concerned will PARAQUAD
SA/HOMECARE PLUS accept such an argument.

DISTRIBUTION AND REVIEW
PARAQUAD SA/HOMECARE PLUS will ensure all persons engaged to provide services
either paid or unpaid will be aware of this policy and will have easy access to it in an
appropriate format. All policies are to be reviewed on a bi-annual basis or when legislation or
Government Policy determines.

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Appendix A

Hazard Management Flow Chart
Hazard Identified –
 employee/volunteer or supervisor
completes a Hazard Report Form
 Support Worker –
 Notifies CSO
 Records in Client Communication
book
 Completes HRR
 CSO, Hazard, Risk Assessment & Control
Officer or manager to complete a Worksite
Inspection Checklist when a Hazard is
identified.

Hazard Report Form
 Forward to Manager, Human Resources
 Reviewed, assessed and entered into
Hazard Register.
 Manager, Human Resources or nominee
contacts Support Worker/Employee to
inform them that the Hazard Report Form
has been completed and to whom it is
being referred to for assessment.
 Risk Assessment undertaken
 Control measure put in place
 Report outcomes to Human Resources
and person completing the form.
 Copy of Hazard Report Form forwarded to
referred officer for Risk Assessment

Risk Assessment

Hazard Register
 Hazard recorded in the Hazard Register
 Hazard Report Form allocated Register
number
 Hazard Report Form filed in Hazard
Report Folder
 Hazard Register printed monthly –
highlighting incomplete Assessments.

Monthly Reviews
 Manager, Human Resources to review all
incomplete Hazards recorded on the
Hazard Register.
 Monthly updates from the review are to be
recorded on the original Hazard Report
Form and
 Hazard Register.
 Hazard Register and updates are to be
tabled at the monthly OHS committee
meeting.
 If a solution to a hazard cannot be found
internally contact with outside
professionals is to be sought with
assistance from the Human Resource
Manager, if necessary.
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