Heuristic Accessibility Review Guide

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Heuristic Accessibility Review Guide
Use this guide to check a website for accessibility. It is intended to be:
• quick
• easy
• doable without technical knowledge
• done by any team member
A heuristic review is not a comprehensive audit but will identify many issues that will
affect people with access needs, so you can seek fixes.
Only once you have done a heuristic review should you consider testing usability with
people who use assistive technology. Otherwise you run a significant risk of them
encountering avoidable problems.

Select elements to review
Identify a complete typical user journey or else a representative sample of pages with a
range of features. For example pick the start page plus pages that have a form, a video,
a lot of text and any interactive elements.
Examine each page using the techniques and criteria below.

Criteria
Easily readable and understandable text
Check the all the text on the page is:
• Left aligned
• Non-justified – has ragged right side
• Short line lengths
• Appropriate self-explanatory headings
• Jargon/acronyms free or these are explained
• Concise

Meaningful and relevant alternatives to non-text elements
Examine all the non-text parts of the page, such as icons, images and graphs. For each
one, check that:
• The information conveyed visually is also available in text or audio
o For example the function of an icon/link, what an image depicts or the data
of a graph.
• If little or no information is conveyed, ensure the alternative is 'null' or the image
will not be encountered by screenreaders
Check that audio and video has (as appropriate to the service's users):
• captions

•
•
•
•

transcript
audio description
British Sign Language interpretation
player controls that be operated with a keyboard (see below)

Consistent and correctly tagged elements
Look at the tab in the web browser. Check the title accurately describes that specific
page and no others on the site.
Check the page has a link to ‘Home’ (not including a logo), or if it is part of a sequence a
‘Back’ link.
Use an accessibility testing tool (such as WAVE) to check:
• There is one and only one H1 heading; it is appropriately the title of that specific
page and no others on the site
• Lists, forms, tables, headings etc. are coded with correct semantic HTML
• Headings and links are distinctive, perform out of context and meaning is front
loaded
• Headings levels are sequential and not skipped

Complete and efficient keyboard only usage
Stop using a pointing device such as a mouse to control a cursor. Use only a keyboard
to operate the computer.
Use the tab key to move between focusable elements such as links, buttons and form
fields. Check that:
• the element currently focused upon is very clearly highlighted at all times
• the order in which elements become focused upon is sensible and matches
visual layout
• a ‘Skip to main content’ link is available very early in the focus order if common
elements appear before the specific page content
• all user journeys can be completed.

Sufficient colour contrast & non-colour cues
Check that text/shape/pattern/position, not just colour is used signify:
• Links and navigation
• Status
• Data ranges
Use a testing tool (such as Vischeck) to check that text fore/background colours meet
WCAG 2 contrast guidelines
Re-check in colour blindness simulators and your operating system’s high-contrast
mode.

Automated accessibility testing tools
These tools are very useful to quickly find issues. There is a variety available depending
on whether you want to use them: online, as a browser extension, as an installed
application or for continuous integration.
However note that they only assess a fraction of WCAG checkpoints.
They also require you to determine false positives and negatives.

Beyond heuristic reviews
To test more thoroughly you should try for yourself how easily can tasks be completed
with assistive technology. This includes screen magnifiers or readers built in to
computer operating systems, such as:
• On Mac: Zoom and Voiceover
• On Windows: Magnifier and Narrator
Also test with adjusted colours and font sizes and in various browsers and devices.



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