Hypercom T77 Quick Ref Guide
User Manual: Hypercom T77 Quick Ref Guide Credit Card Machine Manuals - 1st National Payment Solutions
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Restaurant Quick Reference Card For HyperCom T7P, T77 and T7-Plus Terminals Sale ( swiped ) Card Verify Swipe Card Press: Enter Server #: Enter Base Amount: Enter Swipe Card If Manual Entry Enter Account #, Then Press: Tip Amount: Enter Sale ( swiped ) Enter Account #: Enter Exp Date (MM/YY): Enter Tip Adjustment Card Verify Enter Exp. If Manual: (MM/YY) Enter Amount: Enter Refund Press: Refund Press: Adjust Enter Server #: Enter Adjust? Yes Enter No Clear Enter New Base Amount or Press: Enter Enter Tip Amount: Enter Total Correct? Yes Enter No Clear Card Present? Yes Enter Swipe Card or Enter Account #: No Clear Exp. if Manual (MM/YY): Enter Press: Settle Enter Server #: Enter Enter Server # Enter Enter Password: Enter Settlement Enter Amount of Refund: Tip Amount: Enter Off-Line / Forced Press: Enter No Clear Enter Address: Enter Enter Zip Code: Enter Debit Press: Debit Swipe Card Scanning Batch Please Wait... Displays Total Sales Enter Base Amount: Correct? Yes Enter Off-Line Swipe Card Correct? Yes Enter No Clear If "NO", Settlement is canceled. If "YES", the Terminal Displays refund Totals. If Manual Entry, Enter Account # Then Press: Enter Exp. if Manual (MM/YY): Enter Correct? Yes Enter Enter Server #: Enter No Clear Base Amount: Enter Tip Amount: Enter Correct? Yes Enter If "NO", Settlement is canceled. If "YES", the Terminal Will Dial Out to Close the Batch. Enter Server #: Enter Base Amount: Enter Tip Amount: Enter No Enter Approval Code: Correct? Yes Enter Press: Void Merchant Receipt: No Clear Enter Invoice #: Enter Press: Correct? Yes Enter No Clear Waiting for Pin... Enter Pin # on PinPad... Press Enter Key on PinPad... Clear Reprint Receipt Enter Press: Enter Invoice #: Void Customer Receipt: Press: Reprint Enter 1 Enter 2 Enter Print Reports Press: AVS Response Codes Reports Yes - Exact Match on Address and Zip. A Address Matches, Zip Code Does Not. Enter Z Zip Code Matches, Address Does Not. 4 N Neither Address nor Zip Code Match. Enter U Address Information Unavailable, or Issuer Does Not Support AVS. R Retry - Issuer's System Unavailable or Timed Out. E Error - Transaction Ineligible for AVS or Edit Error Found. S AVS Not Supported by Issuer. Summary: Press: If Server Report: Detail: Press: 1 Enter Summary: Press: 2 Enter Unadjusted: Press: 3 Enter Open Tabs: Press: Description 2 Server: Press: VISA Y Select Report Type: Error Messages ERROR CALL HELP ND : Terminal is not detecting a dial tone, please retry transaction. ERROR CALL HELP FE : Authorization declined COMMS ERROR : Communication Error, please retry transaction. CALL HELP CENTER 539 : Error occurred on the Host System please contact Help Desk. (1-888-830-0555). RETRY-COMM ERROR 544 : Error occurred when uploading Batch, retry batch upload. PLEASE CALL LC: This Particular credit card has been reported lost card. ERROR CALL HELP TR : Invalid Transaction, please check card number and retry transaction. PLEASE CALL CC : This Particular credit card has been reported stolen. CALL HELP CM : Invalid card. The credit card number is not recognized as a valid card number. CALL HELP AM : Invalid amount, retry processing transaction with a valid amount. CALL VOICE OPERATOR : Contact Visa/Master Card voice authorization. 6 Enter Settlement Press: Settle Enter Password: Enter Scanning Batch Please Wait... Displays Total Sales Correct? Yes Enter No Clear If "NO", Settlement is canceled. If "YES", the Terminal Displays refund Totals. Correct? Yes Enter No Clear If "NO", Settlement is canceled. If "YES", the Terminal Will Dial Out to Close the Batch. Instructions of Using MC/VISA Voice Authorization Line DIAL 1-800-897-7530 ENTER MERCHANT ID # Enter your merchant ID number (exp.8990000) followed by the pound sign to confirm ENTER ACCOUNT # Enter credit card number followed by the pound sign to confirm. ENTER EXPIRATION DATE Enter EXP DATE (MM/YY) followed by the pound sign to confirm ENTER TRANSACTION AMOUNT Enter amount of sale. PROCESSING……. Six digit authorization number is issued. WARNING 24-Hour Technical Support Please note that when obtaining an authorization number using the voice authorization line the sale is not 1-800-865-1164 automatically deposited to your account. The sale must be manually entered (FORCE/OFFLINE) to your terminal for the sale to be batched/deposited to your account. Retail Quick Reference Card For HyperCom T7P, T77 and T7-Plus Terminals Sale ( swiped ) Debit Swipe Card Press: Debit Press: Swipe Card: Enter Swipe Card or Enter Account #: Enter Amount of Sale: Enter Enter Pin #: Enter Expiration Date: (MM/YY) Enter Enter 6 Digit Approval Code: Enter Enter Card # will display press enter to confirm Enter Last Four Digits of Card#: Enter Enter Server #: Enter Amount of Sale: Enter Off-Line / Forced Enter Pin # on PinPad... Press Enter Key on PinPad... Off-Line Card Verify Press: Sale ( manual ) Enter Account #: Exp Date (MM/YY): Enter Enter Enter Press: Void Exp. Date (MM/YY): Enter Enter Invoice #: Enter Amount of Sale: Enter Correct? Yes Enter No Enter Enter No Clear Enter Server #: Enter Enter Base Amount: Enter Refund Tip Amount: Enter Press: Enter No Enter Enter Address: Enter Enter Zip Code: Enter Enter CVV2: Enter Void Swipe Card or Enter Account #: Card Present? Yes Correct? Yes Card Verify Reprint Receipt Refund Swipe Card or Enter Account #: Enter Expiration Date: (MM/YY) Enter Amount of Refund: Enter Press: Reprint Enter Invoice #: Enter Merchant Receipt: 1 + Enter Customer Receipt: 2 + Enter Settlement (Batch) Press: Enter Password: AVS Response Codes Settle Password Press: Enter VISA Description Y Yes - Exact Match on Address and Zip. A Address Matches, Zip Code Does Not. Z Zip Code Matches, Address Does Not. Scanning Batch Please Wait... Sales totals will display on the screen N Neither Address nor Zip Code Match. U Address Information Unavailable, or Issuer Does Not Support AVS. To Confirm Press: R Retry - Issuer's System Unavailable or Timed Out. E Error - Transaction Ineligible for AVS or Edit Error Found. S AVS Not Supported by Issuer. Enter Correct? Yes: Enter No: Clear Return totals will display on the screen Error Messages ERROR CALL HELP ND : Terminal is not detecting a dial tone, please retry transaction. To Confirm Press: Enter ERROR CALL HELP FE : Authorization declined Correct? Yes: Enter COMMS ERROR : Communication Error, please retry transaction. No: Clear CALL HELP CENTER 539 : Error occurred on the Host System please contact Help Desk. (1-888-830-0555). RETRY-COMM ERROR 544 : Error occurred when uploading Batch, retry batch upload. PLEASE CALL LC: This Particular credit card has been reported lost card. ERROR CALL HELP TR : Invalid Transaction, please check card number and retry transaction. PLEASE CALL CC : This Particular credit card has been reported stolen. CALL HELP CM : Invalid card. The credit card number is not recognized as a valid card number. CALL HELP AM : Invalid amount, retry processing transaction with a valid amount. CALL VOICE OPERATOR : Contact Visa/Master Card voice authorization. Print Reports Press: Reports Press: 3 Press: Enter Print Summary Report Press: Reports Press: 4 Press: Enter Instructions of Using MC/VISA Voice Authorization Line DIAL 1-800-897-7530 ENTER MERCHANT ID # Enter your merchant ID number (exp.8990000) followed by the pound sign to confirm ENTER ACCOUNT # Enter credit card number followed by the pound sign to confirm. ENTER EXPIRATION DATE Enter EXP DATE (MM/YY) followed by the pound sign to confirm ENTER TRANSACTION AMOUNT Enter amount of sale. PROCESSING……. Six digit authorization number is issued. WARNING 24-Hour Technical Support Please note that when obtaining an authorization number using the voice authorization line the sale is not 1-800-865-1164 automatically deposited to your account. The sale must be manually entered (FORCE/OFFLINE) to your terminal for the sale to be batched/deposited to your account.
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