Dell Precision 5820 Tower Owner's Manual Instruction F05877ed7cb14d24b70245a248aa7300
Instruction Ad00C16Dee3247E79393159B8D89246F instruction_ad00c16dee3247e79393159b8d89246f instruction_ad00c16dee3247e79393159b8d89246f instruction upload idei74 3:
Instruction Ec570978C89E4Bc2860C47A6Ae5Feaaf instruction_ec570978c89e4bc2860c47a6ae5feaaf instruction_ec570978c89e4bc2860c47a6ae5feaaf instruction upload idei74 3:
Instruction Ece5686E2F874C72A894A2530577C7D1 instruction_ece5686e2f874c72a894a2530577c7d1 instruction_ece5686e2f874c72a894a2530577c7d1 instruction upload idei74 3:
Instruction Ef1Ae4Afea734E5Abdfdd29210B12B5B instruction_ef1ae4afea734e5abdfdd29210b12b5b instruction_ef1ae4afea734e5abdfdd29210b12b5b instruction upload idei74 3:
Instruction F129De3Ecfe047Bea72138D62122C44C instruction_f129de3ecfe047bea72138d62122c44c instruction_f129de3ecfe047bea72138d62122c44c instruction upload idei74 3:
2018-12-24
: Instruction F05877Ed7Cb14D24B70245A248Aa7300 instruction_f05877ed7cb14d24b70245a248aa7300 instruction upload
Open the PDF directly: View PDF 
.
Page Count: 100
| Download | |
| Open PDF In Browser | View PDF |
Dell Precision 5820 Tower Owner's Manual Regulatory Model: D02T Regulatory Type: D02T002 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2017 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. 2018 - 07 Rev. A03 Contents 1 Working on your computer............................................................................................................................. 7 Safety instructions............................................................................................................................................................. 7 Turning off your computer — Windows..........................................................................................................................7 Before working inside your computer..............................................................................................................................8 After working inside your computer.................................................................................................................................8 2 Removing and installing components............................................................................................................. 9 Screw size list..................................................................................................................................................................... 9 Recommended tools........................................................................................................................................................ 10 Side cover...........................................................................................................................................................................11 Removing the side cover............................................................................................................................................ 11 Installing the side cover..............................................................................................................................................12 Power supply unit (PSU)................................................................................................................................................. 13 Removing the PSU..................................................................................................................................................... 13 Installing the PSU....................................................................................................................................................... 13 Front bezel.........................................................................................................................................................................14 Removing the front bezel.......................................................................................................................................... 14 Installing the front bezel.............................................................................................................................................15 Hard Disk Drive bezel....................................................................................................................................................... 15 Removing HDD bezel................................................................................................................................................. 15 Installing HDD bezel....................................................................................................................................................16 Hard disk drive assembly................................................................................................................................................. 16 Removing the HDD carrier........................................................................................................................................ 16 Installing the HDD carrier...........................................................................................................................................18 Removing the HDD.....................................................................................................................................................18 Installing the HDD...................................................................................................................................................... 20 Slim Optical Disk Drive.................................................................................................................................................... 20 Removing the slim ODD............................................................................................................................................ 20 Installing the slim ODD.............................................................................................................................................. 22 Front input and output bezel.......................................................................................................................................... 22 Removing front input and output bezel.................................................................................................................. 22 Installing front input and output bezel..................................................................................................................... 24 Optical Disk Drive............................................................................................................................................................. 24 Removing the ODD....................................................................................................................................................24 Installing the ODD...................................................................................................................................................... 26 5.25 inch ODD bracket....................................................................................................................................................26 Removing the 5.25 ODD bracket.............................................................................................................................26 Installing the 5.25 ODD bay...................................................................................................................................... 28 Front input and output panel..........................................................................................................................................28 Removing front input and output panel.................................................................................................................. 28 Installing front input and output panel.....................................................................................................................30 Input and output panel bracket.......................................................................................................................................31 Removing input and output panel bracket...............................................................................................................31 Contents 3 Installing input and output panel bracket................................................................................................................ 32 Intrusion switch................................................................................................................................................................ 32 Removing the Intrusion switch.................................................................................................................................32 Installing the intrusion switch................................................................................................................................... 33 Internal chassis speaker.................................................................................................................................................. 33 Removing the internal chassis speaker................................................................................................................... 34 Installing the internal chassis speaker......................................................................................................................35 Air shroud..........................................................................................................................................................................35 Removing the air shroud........................................................................................................................................... 35 Installing the air shroud..............................................................................................................................................37 Memory............................................................................................................................................................................. 37 Removing the memory module.................................................................................................................................37 Installing the memory module................................................................................................................................... 37 Expansion card................................................................................................................................................................. 38 Removing the expansion card.................................................................................................................................. 38 Installing the expansion card.....................................................................................................................................38 Coin cell battery............................................................................................................................................................... 39 Removing the coin cell battery.................................................................................................................................39 Installing the coin cell battery................................................................................................................................... 40 System fan........................................................................................................................................................................40 Removing the System fan........................................................................................................................................ 40 Installing the system fan............................................................................................................................................42 Fan bracket....................................................................................................................................................................... 42 Removing the fan from the fan bracket..................................................................................................................42 Installing the fan into the fan bracket......................................................................................................................43 PCIe holder....................................................................................................................................................................... 44 Removing PCIe holder ..............................................................................................................................................44 Installing the PCIe holder.......................................................................................................................................... 45 Heat sink and CPU fan assembly...................................................................................................................................45 Removing the heat sink and CPU fan assembly.................................................................................................... 45 Installing heat sink and CPU fan assembly............................................................................................................. 46 Removing the CPU fan..............................................................................................................................................47 Installing the CPU fan................................................................................................................................................49 Processor.......................................................................................................................................................................... 49 Removing the processor........................................................................................................................................... 49 Installing the processor............................................................................................................................................. 50 Front system fan..............................................................................................................................................................50 Removing the front system fan............................................................................................................................... 50 Installing the front system fan..................................................................................................................................52 System board....................................................................................................................................................................52 Removing system board............................................................................................................................................52 Installing the system board....................................................................................................................................... 58 System board components.......................................................................................................................................59 3 Technology and components........................................................................................................................ 61 Memory configuration......................................................................................................................................................61 Technologies list................................................................................................................................................................61 4 Contents MegaRAID 9440-8i and 9460-16i controller................................................................................................................. 63 Key Features:..............................................................................................................................................................64 Teradici PCoIP.................................................................................................................................................................. 66 Installing the Teradici PCoIP Card Host Dual/QuadPower management cable configuration for Teradici PCoIP Portal and Host Card.....................................................................................................................................66 4 System specifications..................................................................................................................................69 System specifications......................................................................................................................................................69 Memory specifications.................................................................................................................................................... 69 Video specifications......................................................................................................................................................... 70 Audio specifications......................................................................................................................................................... 70 Network specifications....................................................................................................................................................70 Card slots........................................................................................................................................................................... 71 Storage specifications...................................................................................................................................................... 71 External connectors..........................................................................................................................................................71 Power specifications........................................................................................................................................................72 Physical specifications.....................................................................................................................................................72 Environmental specifications.......................................................................................................................................... 72 5 System Setup.............................................................................................................................................. 74 General options.................................................................................................................................................................74 System configuration.......................................................................................................................................................75 Video..................................................................................................................................................................................78 Security............................................................................................................................................................................. 78 Secure boot....................................................................................................................................................................... 81 Performance......................................................................................................................................................................81 Power management.........................................................................................................................................................82 Post behaviour................................................................................................................................................................. 84 Manageability....................................................................................................................................................................84 Virtualization support...................................................................................................................................................... 85 Maintenance.....................................................................................................................................................................85 System logs...................................................................................................................................................................... 86 Advanced configurations................................................................................................................................................ 86 SupportAssist system resolution....................................................................................................................................86 Updating the BIOS in Windows .....................................................................................................................................86 Updating BIOS on systems with BitLocker enabled.............................................................................................. 87 Updating your system BIOS using a USB flash drive.............................................................................................87 Updating the Dell BIOS in Linux and Ubuntu environments................................................................................. 88 MegaRAID controller options......................................................................................................................................... 88 System and setup password...........................................................................................................................................89 Assigning a system setup password........................................................................................................................ 89 Deleting or changing an existing system setup password.................................................................................... 90 6 Software...................................................................................................................................................... 91 Supported operating systems......................................................................................................................................... 91 Downloading drivers......................................................................................................................................................... 91 Chipset drivers................................................................................................................................................................. 92 Contents 5 Graphics controller driver................................................................................................................................................92 Ports.................................................................................................................................................................................. 92 USB drivers.......................................................................................................................................................................93 Network driver................................................................................................................................................................. 93 Audio drivers..................................................................................................................................................................... 93 Storage controller drivers................................................................................................................................................93 Other drivers.................................................................................................................................................................... 93 Security device drivers.............................................................................................................................................. 93 Software device drivers............................................................................................................................................ 94 Human Interface Device drivers...............................................................................................................................94 Firmware..................................................................................................................................................................... 94 7 Troubleshooting........................................................................................................................................... 95 Dell Enhanced Pre-Boot System Assessment — ePSA Diagnostic 3.0................................................................... 95 Running the ePSA Diagnostics................................................................................................................................ 95 Preboot blinking power button codes........................................................................................................................... 96 Hard drive indicator codes.............................................................................................................................................. 98 PCIe slots.......................................................................................................................................................................... 99 8 Contacting Dell.......................................................................................................................................... 100 6 Contents 1 Working on your computer Topics: • Safety instructions • Turning off your computer — Windows • Before working inside your computer • After working inside your computer Safety instructions Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: • You have read the safety information that shipped with your computer. • A component can be replaced or, if purchased separately, installed by performing the removal procedure in reverse order. WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the power source. WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.Dell.com/regulatory_compliance CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface at the same time as touching a connector on the back of the computer. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins. CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned. NOTE: The color of your computer and certain components may appear differently than shown in this document. CAUTION: System will shut down if side covers are removed while the system is running. The system will not power on if the side cover is removed. Turning off your computer — Windows CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer or remove the side cover. 1 Click or tap 2 Click or tap . and then click or tap Shut down. Working on your computer 7 NOTE: Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off. Before working inside your computer To avoid damaging your computer, perform the following steps before you begin working inside the computer. 1 Ensure that you follow the Safety Instruction. 2 Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. 3 Turn off your computer. 4 Disconnect all network cables from the computer. CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. 5 Disconnect your computer and all attached devices from their electrical outlets. 6 Press and hold the power button while the computer is unplugged to ground the system board. NOTE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface at the same time as touching a connector on the back of the computer. After working inside your computer After you complete any replacement procedure, ensure that you connect any external devices, cards, and cables before turning on your computer. 1 Connect any telephone or network cables to your computer. CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 2 Connect your computer and all attached devices to their electrical outlets. 3 Turn on your computer. 4 If required, verify that the computer works correctly by running ePSA diagnostics. 8 Working on your computer 2 Removing and installing components Topics: • Screw size list • Recommended tools • Side cover • Power supply unit (PSU) • Front bezel • Hard Disk Drive bezel • Hard disk drive assembly • Slim Optical Disk Drive • Front input and output bezel • Optical Disk Drive • 5.25 inch ODD bracket • Front input and output panel • Input and output panel bracket • Intrusion switch • Internal chassis speaker • Air shroud • Memory • Expansion card • Coin cell battery • System fan • Fan bracket • PCIe holder • Heat sink and CPU fan assembly • Processor • Front system fan • System board Screw size list Table 1. Screw list Component Screw type Quantity Slim ODD Bracket #6-32 UNC X6.0mm 1 FIO Cable Clip #6-32X1/4 inches 1 FIO Board M3X6.5mm 2 FIO Bracket #6-32 UNC X6.0mm 1 Front System Fan Bracket #6-32 UNC X6.0mm 1 Removing and installing components 9 Component Screw type Quantity Intrusion Holder M3X6.5mm 1 PDB Board #6-32X1/4 inches 3 PDB Bracket M3X6.5mm 1 Slim ODD Plug M3X6.5mm 2 HDD Bracket M3X6.5mm 1 5.25" ODD Bracket • • • • System Board #6-32X1/4 inches 10 Middle Fan Fixed Bracket #6-32X1/4 inches 1 Middle Fan Bracket #6-32X1/4 inches 3 Rear Fan Bracket #6-32X1/4 inches 2 HSBP Board M3X6.5mm 2 Slim ODD Fixed Bracket M2X2.0mm 2 Slim ODD M3X6.5mm 1 5.25" ODD M3X4.5mm 4 3.5" HDD Bracket M3X4.5mm 4 2.5" HDD Bracket M3X4.5mm 4 2nd CPU Support Bracket #6-32X1/4 inches 2 2nd CPU Board #6-32X1/4 inches 5 UPI Fixed Bracket M3X5.0mm 1 CPU Cooler T-30 torx bolt 4 Liquid Cooler Module • • • #6-32X1/4 inches #6-32 UNC X3.5mm T-30 torx bolt • • • 4 6 4 M.2 Carrier Cover • • M2X6mm M2X3mm • • 1 2 #6-32 UNC X6.0mm M3X6.5mm Recommended tools The procedures in this document require the following tools: • Phillips #0 screwdriver • Phillips #1 screwdriver • Philips #2 screwdriver • Plastic scribe NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4 10 Removing and installing components 2 2 Side cover Removing the side cover 1 Follow the procedure in Before working inside your computer. CAUTION: The system will not power on while the side cover is off. Also, the system will shut down if the side cover is removed while the system is on. 2 To remove the side cover: 3 Press the latch 4 Pull the latch [1] upward and rotate it to release the cover [2]. Removing and installing components 11 5 Lift the cover to remove it from the system. Installing the side cover 1 First hold and align the bottom of the side cover to the chassis. 2 Ensure that the hook on the bottom of the side cover snaps into the notch on the system. 3 Press the system cover until it clicks into place. CAUTION: The system will not power on without the side cover. Also, the system will shut down if the side cover is removed while the system is on. 4 Follow the procedure in After working inside your computer . 12 Removing and installing components Power supply unit (PSU) Removing the PSU 1 Follow the procedure in Before working inside your computer. 2 Disconnect the power cable from the system. 3 Press the PSU release latch [1] and slide the power supply away from the system [2]. Installing the PSU 1 Slide in the power supply unit to the PSU slot on the system. 2 Connect the power cable to the system. 3 Follow the procedure in After working inside your computer Removing and installing components 13 Front bezel Removing the front bezel 1 Follow the procedure in Before working inside your computer. 2 Remove the side cover. 3 To remove the front bezel: 14 a Press the latch and pry the retention tabs to release the front bezel from the system. b Rotate the bezel forward and lift the front bezel away from the system. Removing and installing components Installing the front bezel 1 Hold the bezel and ensure that the hooks on the bezel snap into the notches on the system. 2 Rotate the bezel forward and press the front bezel until the tabs click into place. 3 Follow the procedure in After working inside your computer. Hard Disk Drive bezel Removing HDD bezel 1 Follow the procedure in Before working inside your computer. 2 Remove the side cover. 3 To remove the HDD bezel: a b c Press the blue unlock button [1] on the edge of ODD bay. Slide the latch [2] to the unlock position, on the front I/O bezel. Rotate forward and lift the HDD bezel [3] away from the system. Removing and installing components 15 Installing HDD bezel 1 Hold the bezel and ensure that the hooks on the bezel snap into the notches on the system. 2 Press the blue lock button on the left edge of the ODD bay to secure the bezel to the system. 3 Install the side cover. 4 Follow the procedure in After working inside your computer. Hard disk drive assembly Removing the HDD carrier 1 Follow the procedure in Before working inside your computer. 2 Remove the: 3 a side cover b NOTE: Do not remove the side cover, if the front I/O bezel is unlocked. HDD bezel To remove the HDD carrier: 16 Removing and installing components a Press the release button [1] to unlock the latch [2]. b Pull the latch to slide the carrier out of the HDD slot. Removing and installing components 17 Installing the HDD carrier 1 Slide the carrier into the drive bay until it clicks into place. CAUTION: Ensure that the latch is open before installing the carrier. 2 Lock the latch. 3 Install the following components: a b 4 HDD bezel side cover Follow the procedure in After working inside your computer. Removing the HDD 1 Follow the procedure in Before working inside your computer. 2 Remove the following: a 18 side cover Removing and installing components b c 3 HDD bezel HDD carrier To remove the HDD: a Expand one side of the carrier. b Lift the hard drive out of the carrier. Removing and installing components 19 Installing the HDD 1 Insert the HDD into the 3.5" bracket with the connector end of the hard drive towards the back of the HDD carrier. 2 Slide the HDD carrier back into the hard drive bay. 3 Install the following: a b c 4 HDD carrier HDD bezel side cover Follow the procedure in After working inside your computer Slim Optical Disk Drive Removing the slim ODD 1 Follow the procedure in Before working inside the computer. 2 Remove the side cover. 3 To remove the slim ODD: a 20 Remove the screw [1] that secures the slim ODD and push the slim ODD [2] out of the chassis. Removing and installing components b Slide the slim ODD out of the system. Removing and installing components 21 Installing the slim ODD 1 Slide the slim ODD into the slot on the chassis. 2 Tighten the screw to secure the slim ODD to the chassis. 3 Install the side cover. 4 Follow the procedure in After working inside your computer. Front input and output bezel Removing front input and output bezel 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b 3 side cover front bezel To remove the front input and output(I/O) bezel: a 22 Pry the four retention tabs[1] from the chassis and push the bezel out from the chassis[2]. Removing and installing components b Lift the bezel from the chassis. Removing and installing components 23 Installing front input and output bezel 1 Hold the input and output(I/O) bezel and ensure that the hooks on the bezel snap into the notches on the system. 2 Press the retention tabs and secure them to the chassis. 3 Install the : a b 4 front bezel side cover Follow the procedure in After working inside your computer. Optical Disk Drive Removing the ODD 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b 3 side cover front bezel To remove the ODD: a 24 Remove the optical drive data cable and optical drive power cable from the ODD. Removing and installing components b c Push the optical drive release button[1] and push the optical drive out of the system. Slide the ODD[2] from the ODD bracket. Removing and installing components 25 Installing the ODD 1 Place the ODD into the 5.25" ODD bracket. 2 Slide the ODD and lock the latch by a click. 3 Connect the optical drive data cable and optical drive power cable to the ODD. 4 Install the: a b 5 front bezel side cover Follow the procedure in After working inside your computer 5.25 inch ODD bracket Removing the 5.25 ODD bracket 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c 3 side cover front bezel ODD To remove the ODD bracket: 26 Removing and installing components a Remove the five screws[1,2] that secure the bracket to the chassis. b Slide the ODD bracket toward the rear of the system and lift it away from the chassis. Removing and installing components 27 Installing the 5.25 ODD bay 1 Place the ODD bracket into the system slot. 2 Replace the (6-32 X 6.0mm) screws. 3 Install the: a ODD b front bezel c side cover 4 Follow the procedure in After working inside your computer Front input and output panel Removing front input and output panel 1 Follow the procedure in Before working inside your computer. 2 Remove the: a side cover b front bezel c front input and output bezel d 5.25 inch ODD bracket 3 To remove the front input and output(I/O) panel: a Disconnect the intrusion switch cable [1], USB 3.1 cable [2], front I/O power cable [3], USB 3.1 cable [4], Speaker cable [5], Audio cable [6] 28 Removing and installing components NOTE: Do not pull the connector by the cable wires. Instead, disconnect the cable by pulling the connector end. Pulling the cable wires may loosen them from the connector. b Remove the screw[1] that secures the front I/O panel to the chassis and slide the I/O panel out of the chassis[2]. Removing and installing components 29 Installing front input and output panel 1 Insert the input and output(I/O) panel onto its slot in the system. 2 Slide the panel to secure the hooks into the chassis hole. 3 Tighten the screw to secure the front I/O panel to the chassis. 4 Connect the following cables: 5 • intrusion switch cable • USB 3.1 cable • front I/O power cable • front I/O power cable • USB 3.1 cable • speaker cable • audio cable Install the: a b 30 front input and output bezel 5.25 inch ODD bracket Removing and installing components c d 6 front bezel side cover Follow the procedure in After working inside your computer. Input and output panel bracket Removing input and output panel bracket 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c d e 3 side cover front bezel front input and output bezel 5.25 inch ODD bracket front input and output panel To remove the input and output(I/O) panel bracket: a Remove the two screws. b Slide the I/O module out of the bracket. Removing and installing components 31 Installing input and output panel bracket 1 Insert the input and output(I/O) panel into the metal bracket. 2 Replace the screws to secure the I/O panel bracket to the I/O panel. 3 Install the: a b c d e 4 front input and output panel front input and output bezel 5.25 inch ODD bracket front bezel side cover Follow the procedure in After working inside your computer. Intrusion switch Removing the Intrusion switch 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c 3 side cover front bezel 5.25 inch ODD bracket To remove the intrusion switch: a b c 32 Disconnect the intrusion cable [1] from the I/O module. Remove the screw [2] that secures the intrusion switch to the chassis. Lift the intrusion switch and remove it from the chassis. Removing and installing components NOTE: The system will not power on without the intrusion switch installed. Installing the intrusion switch 1 Place the intrusion switch into the slot in the system chassis. 2 Replace the screw and secure the switch to the chassis. 3 Connect the cable to the system board. 4 Install the: a b c 5 5.25 inch ODD bracket front bezel side cover Follow the procedure in After working inside your computer. Internal chassis speaker Removing and installing components 33 Removing the internal chassis speaker 1 Follow the procedure in Before working inside your computer. 2 Remove the: . a b c 3 side cover front bezel 5.25 inch ODD bracket To remove the internal chassis speaker: a b c 34 Disconnect the speaker cable [1] from the front I/O module. Press the speaker securing tabs [2], then pull to release it from the system. Gently push the speaker [3] with its cable out of the system. Removing and installing components Installing the internal chassis speaker 1 Press and hold the tabs on either side of the intrusion speaker, and slide the speaker module into the slot to secure it to the system. 2 Connect the internal chassis speaker cable to the connector on the system chassis. 3 Install the: a b c 4 5.25 inch ODD bracket front bezel side cover Follow the procedure in After working inside your computer Air shroud Removing the air shroud 1 Follow the procedure in Before working inside your computer. 2 Remove the side cover 3 To remove the air shroud: a Press in the securing tabs by holding the air shroud from both the ends, and then lift the air shroud from the system. Removing and installing components 35 36 Removing and installing components Installing the air shroud 1 Arrange CPU power cables before installing. 2 Place the shroud into its position. 3 Make sure that the two securing holes of the air shroud is completely inserted into the two holes on the middle fan bracket and the other latch is fixed on the cooler. 4 Press down the shroud to lock it with a click. 5 Install the side cover. 6 Follow the procedure in After working inside your computer. Memory Removing the memory module 1 Follow the procedure in Before working inside your computer. 2 Remove the following: a b side cover air shroud 3 Press the memory module retention tabs on each side of the memory module. 4 Lift the memory module out of the memory slot on the system board. WARNING: Rotating the memory module out of the slot will cause damage to the memory module. Ensure to pull it straight out of the memory module slot. Installing the memory module 1 Align the notch on the memory module with the tab on the memory module connector. 2 Insert the memory module into the memory module slot. 3 Press the memory module firmly until the retention tabs click into place. NOTE: Do not pull the retention levers up. Always press down firmly on the module until the levers lock into place unassisted. 4 Install the: a b 5 air shroud side cover Follow the procedure in After working inside your computer Removing and installing components 37 Expansion card Removing the expansion card 1 Follow the procedure in Before working inside your computer. 2 Remove the side cover. 3 To remove the expansion card: NOTE: For expansion card with VGA power, disconnect the data or power cable connected to the expansion card. a b Press [1] and rotate the expansion card locking latch backward [2], to unlock the filler bracket. Lift the expansion card [3] from the PCIe slot on the system board. Installing the expansion card 1 Align and place the expansion card to the PCIe slot on the system board. 2 Press it down so that it is securely seated on the slot. NOTE: For expansion card with VGA power, connect the data or power cable to the expansion card. 3 Rotate both the expansion card locking latch forward, on the filler bracket, to secure the expansion card to the system board. 4 Install the side cover. 38 Removing and installing components 5 Follow the procedure in After working inside your computer. Coin cell battery Removing the coin cell battery 1 Follow the procedure in Before working inside your computer. 2 Remove the: a 3 side cover To remove the coin cell battery: a Press the release latch [1] away from the battery to allow the battery to pop-up from the socket [2]. b Lift the coin-cell battery out of the system board. Removing and installing components 39 Installing the coin cell battery 1 Place the coin-cell battery into its slot on the system board. 2 Press the coin-cell battery with positive (+) side facing up until the release latch springs back into place and secures it to the system board. 3 To install: 4 Follow the procedure in After working inside your computer. a side cover System fan Removing the System fan 1 Follow the procedure in Before working inside your computer . 2 Remove the: a b c d e 3 side cover air shroud front bezel ODD 5.25 inch ODD bracket To remove the system fan: a Press the connector tab and disconnect the two fan cables from the system board. NOTE: Do not pull the connector by the cable wires. Instead, disconnect the cable by pulling on the connector end. Pulling on the cable wires may loosen them from the connector. 40 Removing and installing components b Remove the screws [1] securing the system fan to the system board and lift the system fan up [2] . Removing and installing components 41 Installing the system fan 1 Align the system fan to its slot on the system board and secure it with the 3 screws. 2 Connect the fan cables to the slot on the system board. 3 Install the: a b c d e 4 5.25 ODD bracket ODD front bezel air shroud side cover Follow the procedure in After working inside your computer. Fan bracket Removing the fan from the fan bracket 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b 42 side cover system fan Removing and installing components 3 To remove the fan from the fan bracket: a b Slide out the four rubber grommets for each fan from the fan chassis [1]. Lift the fan and remove it from the fan assembly [2]. Installing the fan into the fan bracket 1 Place the fan into the fan bracket. 2 Tighten the grommets that secure the fan to the fan bracket. 3 Install the: a b system fan side cover Removing and installing components 43 4 Follow the procedure in After working inside your computer PCIe holder Removing PCIe holder 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b 3 side cover expansion card To remove the PCIe holder: a 44 Press the PCIe holder securing clip [1] and slide the holder [2] out of the chassis. Removing and installing components Installing the PCIe holder 1 Align and place the PCIe holder to the system chassis. 2 Press the holder back until it clicks to the system. 3 Install the: a 4 side cover Follow the procedure in After working inside your computer. Heat sink and CPU fan assembly Removing the heat sink and CPU fan assembly 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b 3 side cover air shroud To remove the heat sink and CPU fan assembly: a b c Disconnect the CPU fan cable [1] from the system board. Loosen the four heat sink captive screws [2], in the diagonal order (4, 3, 2, 1). Gently lift the heat sink and CPU fan assembly [3] from the system. NOTE: Lay the assembly with the thermal grease facing up. Removing and installing components 45 Installing heat sink and CPU fan assembly 1 Place the heat sink and CPU fan assembly on the CPU slot. 2 Replace the four screws in the diagonal order (1,2,3,4), to secure the heat sink and CPU fan assembly to the system board. NOTE: When installing the heat sink and CPU fan assembly into the system ensure that the airflow arrow is pointed towards the rear of the system. 3 Connect the CPU fan cable to the system board. 4 Install the: a b 5 air shroud side cover Follow the procedure in After working inside your computer. 46 Removing and installing components Removing the CPU fan 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c 3 side cover air shroud heat sink and CPU fan assembly To remove the CPU fan: a Unroute the CPU fan cable from the cable holder in the bracket. b c d Lay the assembly with the thermal grease facing up. Remove the four screws [1] securing the heat sink and the CPU fan assembly. Gently lift the heat sink [2] away from the CPU fan. Removing and installing components 47 e 48 Detach the 4 rubber grommets [1] from the CPU fan bracket and lift the fan [2] away from the bracket. Removing and installing components Installing the CPU fan 1 Attach the four rubber grommets of the CPU fan to the fan bracket. 2 Place the CPU fan to its position on the heat sink. 3 Route the fan cable to its holder in the fan bracket. 4 Replace the 4 screws securing the heat sink and the CPU fan. 5 Install the: a b c 6 heat sink and CPU fan assembly air shroud side cover Follow the procedure in After working inside your computer. Processor Removing the processor 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c 3 side cover air shroud heat sink and CPU fan assembly To remove the processor: a b c d e Press the left side release lever [1] down, then move it inward to release it from the retention hook. Press the right side release lever [2] down, then move it inward to release it from the retention hook. Open the release lever [3, 4] to unlock the processor cover. Raise the processor cover [5]. Lift the processor [6] to remove it from the socket and place it into anti-static packaging. Removing and installing components 49 Installing the processor 1 Insert the processor into the processor socket. Make sure the processor is properly seated. 2 Gently lower the processor cover. 3 Press the two release levers down and then move it in to secure it with the retention hook. 4 Install the: a b c 5 heat sink and CPU fan assembly air shroud side cover Follow the procedure in After working inside your computer. Front system fan Removing the front system fan 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c 3 side cover front bezel PCIe holder To remove the front system fan: a 50 Unroute the following cables from the card holder [3]: • SATA 0,1, 2, 3, 4, 5 cable and ODD 0, 1 cable [1] • USB 3.1 cable [2] Removing and installing components NOTE: Do not pull the connector by the cable wires. Instead, disconnect the cable by pulling the connector end. Pulling the cable wires may loosen them from the connector. b c d Unroute the fan cable [1] from the system board. Remove the screw [2] that secure the rear system fan to the chassis. Lift the fan to release it from the retention slot in the system chassis [3]. Removing and installing components 51 Installing the front system fan 1 Align the front system fan to its retention slot in the system chassis. 2 Replace the screw that secures the front system fan to the chassis. 3 Connect the fan cable to the system board. 4 Route the following cables through the cable holder and connect to the system board: • 5 SATA and ODD cables • USB 3.1 cable Install the: a b c 6 PCIe holder front bezel side cover Follow the procedure in After working inside your computer. System board Removing system board 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c d e f g h i j 3 side cover air shroud expansion card memory module heat sink and CPU fan assembly front bezel ODD 5.25 ODD bracket system fan PCIe card holder To remove the system board: a b 52 To remove the system fan fixed bracket, remove the screw [1] that secure the fixed bracket to the system board. Lift the system fan fixed bracket from the system board [2]. Removing and installing components c Disconnect the following cables from the system board connectors: • audio cable [1] • power cable [2] • cable holder [3] • power control cable [4] • 24 Pin power cable [5] • front I/O panel [6] Removing and installing components 53 d Disconnect the following cables: • SATA cables and ODD cables [1] • USB 3.1 cable [2] • Front system fan cable • Flex0 and Flex1 hard drive data cable NOTE: Do not pull the connector by the cable wires . Instead, disconnect the cable by pulling on the connector end. Pulling on the cable wires may loosen them from the connector. 54 Removing and installing components e Remove the screws that secure the system board to the chassis. Removing and installing components 55 f 56 Slide the system board towards HDD bracket module to detach it from the system. Removing and installing components g Lift the system board up to remove it from the chassis. Removing and installing components 57 Installing the system board 1 Align and place the system board into the chassis. 2 Slide the system board to its position. 3 Replace the screws to secure the system board to the chassis. 4 Place the system fan fixed bracket and replace the single screw on the system board. 5 Connect the following cables: 6 • audio cable • power cable • power control cable • 24Pin power cable • front I/O panel • SATA cables • ODD cables • USB 3.1 cables • Front system fan cable • Flex0 and Flex1 hard drive data cable Install the: a b c 58 PCIe holder expansion card memory module Removing and installing components d e f g h i j 7 heat sink and CPU fan assembly system fan air shroud 5.25 ODD bracket ODD front bezel side cover Follow the procedure in After working inside your computer. System board components The following image displays the system board components. 1 Slot 6 PCI 2 Slot PCI 3x16 3 Memory slots 4 CPU0 5 Memory slots 6 Front panel audio port 7 Power CPU port 8 System fan port Removing and installing components 59 9 Power control port 10 PCIE0 11 PCIE1 12 CPU fan port 13 System fan port 14 Coin cell battery 15 FLEX0 thermal sensor 16 FLEX1 thermal sensor 17 24 pin power cable 18 Front panel port 19 Power remote 20 USB 2_INT 21 System fan 0 22 USB 2_flex 23 Front panel USB3.2 port 24 Front panel USB3.1 port 25 SATA 0, 1, 2, 3, 4, 5 and ODD 0, 1 ports 26 VROC_key NOTE: PCIE0 (Callout 10) is only present/supported on motherboards designed for Xeon W Series Processors. 60 Removing and installing components 3 Technology and components This chapter details the technology and components available in the system. Topics: • Memory configuration • Technologies list • MegaRAID 9440-8i and 9460-16i controller • Teradici PCoIP Memory configuration This section provides information about the memory configuration for the Dell Precision Tower 5820 systems. The following table illustrates the memory configuration and population rules for the Dell Precision Tower 5820: NOTE: 32 GB DIMMs are only supported on systems using Xeon W Series CPUs. Technologies list This section provides information about the technologies that comes with the Dell Precision 5820 Tower. The following table lists the basic of technologies that are available on the Dell Precision 5820 Tower systems for Dell internal users only. Table 2. Intel Xeon W Series CPUs No. Category Technology 1 Chipset Intel C422 (Kaby Lake-W) 2 Processor 3 Memory DDR4 R-DIMM 4 Audio Integrated Realtek ALC3234 High Definition Audio Codec (2 Channel) 5 Network NIC Integrated RJ45 • • Browser Path Intel Xeon Processor W family Up to 140 W, Single CPU Technology and components 61 No. Category Technology 6 Graphics Radeon Pro WX NVIDIA 7 Storage Browser Path • • • • • • • 9100 7100 5100 4100 3100 2100 Radeon Pro SSG • • • • • • • • • • • • Quadro GP100 Quadro GV100 Quadro P6000 Quadro P5000 Quadro P4000 Quadro P2000 Quadro P1000 Quadro P600 Quadro P620 Quadro P400 NVS 310 NVS 315 • CLIENT: Dell or other Branded Zero Client (TERA Gen 2) (Dell-Wyse P25) DUAL Monitor Support HOST: PCIe x1 PCoIP Dual Host Card (TERA Gen 2) CLIENT: Dell or other Branded Zero Client (TERA Gen 2) (Dell-Wyse P45 ) QUAD Monitor Support HOST: PCIe x1 PCoIP Quad Host Card (TERA Gen 2) Support Dual Terra Card configurations SATA SAS Dell UltraSpeed Quad (PCIE M.2 Interposer) Dell UltraSpeed Duo (PCIE M.2 Interposer) 9 Remote Solutions 1-1 Teradici PCoIP • • • • NOTE: For further information about the Teradici PCoIP Card host driver installation, see Teradici PCoIP. Table 3. Intel Core X Series CPUs No. Category Technology 1 Chipset Intel X299 (Kaby lake-H 2 Processor 3 Memory DDR4 UDIMM 4 Audio Integrated Realtek ALC3234 High Definition Audio Codec (2 Channel) 62 • • Technology and components Intel Core X Processor Family Up to 165 W, Single CPU Browser Path No. Category Technology 5 Network NIC Integrated RJ45 6 Graphics Radeon Pro WX NVIDIA 7 Storage Browser Path • • • • • 7100 5100 4100 3100 2100 • • • • • • • Quadro P6000 Quadro P5000 Quadro P4000 Quadro P2000 Quadro P1000 Quadro P620 Quadro P400 SATA Dell UltraSpeed Quad (PCIE M.2 Interposer) Dell UltraSpeed Duo (PCIE M.2 Interposer) 9 Remote Solutions Not supported with these CPUs MegaRAID 9440-8i and 9460-16i controller Small and medium businesses (SMBs) deploying entry-level server platforms and workstations need affordable, reliable storage solutions. The MegaRAID Tri-Mode Storage Adapter is a 12Gb/s SAS/SATA/PCIe (NVMe) controller card that addresses these needs by delivering proven performance and RAID data protection for a range of non-business crticial applications. The MegaRAID Tri-Mode storage adapters bring NVMe performance benefits to the storage tier by providing connectivity and data protection for SAS/SATA interfaces. Based on the dual-core SAS3516 or SAS3508 RAID on Chip (ROC) and 72-bit DDR4-2133 SDRAM, these controllers provide bandwidth and IOPS performance increases and are ideal for high-end servers utilizing internal storage or connecting to large-scale external storage enclosures. NOTE: The MegaRAID 9440 and 9460 controllers are only supported when using Intel Xeon W Series CPUs. Tri-Mode SerDes Technology enables operation of NVMe, SAS, or SATA storage devices in a single drive bay. All the 3 modes concurrently serving NVMe, SAS, and SATA drives can be operated by a single controller. The controller negotiates between the speeds and protocols to seamlessly work with any of the three types of storage devices. Tri-Mode support provides a non-disruptive way to evolve existing data center infrastructure. By upgrading to a tri-mode controller, users can expand beyond SAS/SATA and use NVMe without major changes to Technology and components 63 other system configurations. The MegaRAID Tri-Mode storage adapters support both REFCLK and SRIS based NVMe x1, x2, and x4 devices. Key Features: • Tri-Mode SerDes Technology enables the operation of NVMe, SAS or SATA devices in a single drive bay, allowing for endless design flexibility • Supports 12, 6, and 3 Gb/s SAS and 6, 3 Gb/s SATA data transfer rates • Up to 8 PCIe links. Each link supporting x4, x2, or x1 link widths, supporting 8.0 GT/s (PCIe Gen3) per lane • SFF-9402 Compliant, Connector Pin-out • SFF-8485 Compliant, SGPIO • Fits into rack-mounted servers with low-profile form factor and side-mounted SAS connectors • Support critical, high-bandwidth applications with PCIe 3.1 connectivity • CacheVault flash back-up at power fail. Supports bad block management • Balance protection and performance for critical applications with RAID levels 0, 1, 5, 6, 10, 50, and 60 Table 4. Features of MegaRAID 9440-8i and 9460-16i controller 9440-8i 9460-16i Ports 8 internal 16 internal Connectors 2 x SFF8643 4 x SFF8643 x4 Storage Interface Support SATA: Eight x1 SATA: Sixteen x1 SAS: One x8, Two x4, Four x2, Eight x1 SAS: Two x8, Four x4, Eight x2, Sixteen x1 NVMe: Two x4, Four x2, Four x1 NVMe: Four x4, Eight x2, Eight x1 SAS/SATA: 64 SAS/SATA: 240 Max Devices Per Controller 64 Technology and components 9440-8i 9460-16i NVMe: 4 NVMe: 24 Cache Memory N/A 4 GB 2133 MHz DDR4 SDRAM I/O Processor / SAS Controller SAS3408 SAS3516 Host Bus Type PCIe 3.1 x8 PCIe 3.1 x8 Cache Protection N/A CacheVault CVPM05 Physical Dimensions 6.127” x 2.712” (155.65 mm x 68.90 mm) 6.127” x 2.712” (155.65 mm x 68.90 mm) Maximum Operating Conditions Operating: Operating: 10°C to 55°C 10°C to 55°C 20 to 80% non-condensing 20 to 80% non-condensing Airflow: 300 LFM Airflow: 300 LFM Storage: Storage: -45°C to 105°C -45°C to 105°C 5 to 90% non-condensing 5 to 90% non-condensing MTBF (Calculated) >3,000,000 hours at 40C >3,000,000 hours at 40C Operating Voltage +12V +/-8%; 3.3V +/-9% +12V +/-8%; 3.3V +/-9% Hardware Warranty 3 years; with advanced replacement option 3 years; with advanced replacement option MegaRAID Management Suite LSI Storage Authority (LSA) LSI Storage Authority (LSA) StorCLI (command-line interface), CTRL-R StorCLI (command-line interface), CTRL-R (BIOS configuration utility), HII (UEFI Human (BIOS configuration utility), HII (UEFI Human Interface Infrastructure) Interface Infrastructure) Regulatory Certifications USA (FCC 47 CFR part 15 Subpart B, class B); Canada (ICES -003, Class B); Taiwan (CNS 13438); Japan (VCCI V-3); USA (FCC 47 CFR part 15 Subpart B, class B); Canada (ICES -003, Class B); Taiwan (CNS 13438); Japan (VCCI V-3); Australia/New Zealand (AS/NZS CISPR 22); Australia/New Zealand (AS/NZS CISPR 22); Korea (RRA no 2013-24 & 25); Europe Korea (RRA no 2013-24 & 25); Europe (EN55022/EN55024); (EN55022/EN55024); OS Support Safety: EN/IEC/UL 60950; RoHS; WEEE Safety: EN/IEC/UL 60950; RoHS; WEEE Microsoft Windows, VMware vSphere/ESXi, Red Hat Linux, SuSe Linux, Ubuntu Linux, Oracle Linux, CentOS Linux, Debian Linux, Fedora, and FreeBSD. Contact Oracle support for Oracle Solaris driver or software support. Microsoft Windows, VMware vSphere/ESXi, Red Hat Linux, SuSe Linux, Ubuntu Linux, Oracle Linux, CentOS Linux, Debian Linux, Fedora, and FreeBSD. Contact Oracle support for Oracle Solaris driver or software support. Technology and components 65 Teradici PCoIP This section provides an overview of the host driver installation process. Installing the Teradici PCoIP Card Host Dual/Quad Install the PCoIP host driver software from dell.com/support. NOTE: You cannot upgrade the PCoIP host driver software while a VMware View-brokered PCoIP session is active between a host workstation or host PC and VMware View client. Doing this will result in losing access to your mouse and keyboard when the driver software is removed. To upgrade the PCoIP host driver software in this type of deployment, do one of the following: • Connect to the host from a zero client. • Upgrade the software while connecting to the host through another desktop-remoting protocol such as RDP or VNC. Installing the PCoIP Host Driver Software on a Host PC: 1 Download the PCoIP host driver software from the Teradici Support site (click Current PCoIP Product and Releases). 2 Log in to the administrative web interface for the host card. 3 From the Configuration > Host Driver Function menu, enable the Host Driver Function. 4 Restart the host PC. 5 Install the PCoIP host software package appropriate for the operating system installed on the host PC. You can start the install process by double-clicking the installer: a 64 bit: PCoipHostSoftware_x64-v4.3.0.msi (or later) 6 When the Welcome screen appears, click Next. 7 Accept the terms, and then click Next. 8 Ensure that the installation location is correct, and click Next. 9 Click Install. NOTE: For Windows 7, when the driver is installed, a Windows Security dialog may appear. Click Install to continue with the installation. To keep this dialog box from appearing in the future, select Always trust software from Teradici Corporation. 10 If prompted, restart the operating system; otherwise, skip this step. When restarted, the host driver software installation process continues when the OS boots up. Click Install to continue. 11 Click Finish to complete the installation. Power management cable configuration for Teradici PCoIP Portal and Host Card If the Dell Precision Workstation comes equipped with the optional Teradici PCoIP Portal and Host Card, make sure the power management cable on the Teradici card is connected properly on the system board. The power management cable from the Teradici card must be plugged into the correct Power remote connection on the system board. Refer the below image for an example of the Power remote 66 Technology and components connector labeled 19 on the system board diagram: Make sure the power management cable from the Teradici card is not plugged into either the two-pin Clear CMOS or Clear PSWD jumpers. Technology and components 67 Plugging the power management cable into the Clear CMOS jumper will cause the BIOS to reset when sending a remote restart request to the Teradici card. You will then have to reset the time and BIOS settings. If the power management cable from the Teradici card is plugged into the Clear PSWD jumper, then the BIOS password will be cleared and a new one will need to be configured. 68 Technology and components 4 System specifications Topics: • System specifications • Memory specifications • Video specifications • Audio specifications • Network specifications • Card slots • Storage specifications • External connectors • Power specifications • Physical specifications • Environmental specifications System specifications Feature Processor type Specification • Intel Xeon W 2100 Family of Processors • Intel Core i7/i9 X Family of Processors NOTE: Intel Xeon W and Core X CPUs are not supported on the same motherboard. Total cache Upto 24.75 MB Memory specifications Features Type Specifications • DDR4 ECC RDIMMs - Supported with Xeon W Series CPUs • DDR4 Non-ECC UDIMMs supported with Core X Series CPUs Speed 2666 MHz Connectors 8 DIMM Slots Capacity Maximum memory • 4 channel memory up to 256 GB 2666 MHz DDR4 ECC memory with single CPUs on Xeon W Series CPUs • 4 channel memory up to 128 GB 2666 MHz DDR4 non-ECC memory with single CPUs on Core X Series CPUs • 256 GB for Xeon W Series CPUs • 128 GB for Core X Series CPUs System specifications 69 NOTE: The memory speed depends on the CPU in the system Video specifications Features Graphic card Specifications • Radeon Pro WX 9100* • NVIDIA Quadro GP100* • NVIDIA Quadro GV100* • NVIDIA Quadro P6000 • NVIDIA Quadro P5000 • Radeon Pro WX 7100 • Radeon Pro WX 5100 • Radeon Pro WX 4100 • AMD Radeon Pro SSG* • NVIDIA Quadro P4000 • NVIDIA Quadro P2000 • Radeon Pro WX 3100 • Radeon Pro WX 2100 • NVIDIA Quadro P1000 • NVIDIA Quadro P600* • NVIDIA Quadro P620 • NVIDIA Quadro P400 • NVIDIA NVS 310* • NVIDIA NVS 315* NOTE: The Asterisk (*): Only supported on systems with Xeon W Series CPUs. Audio specifications Features Specifications Type High Definition Audio Codec (2 Channel) Controller Integrated Realtek ALC3234 Internal Speaker Power Rating 2W Internal microphone support no Network specifications Features Specifications Integrated Intel i219 Gigabit Ethernet controllers with Intel Remote Wake UP, PXE and Jumbo frames support Optional 70 • Intel i210 10/100/1000 single port PCIe (Gen 3 x 1) gigabit network card. • Intel X550-T2 10GbE dual port PCIe (Gen 3 x 4) network card System specifications Features Specifications • Aquantia AQN-108 2.5Gbit/5Gbe single port PCIe (Gen 3 x 4) network card. Card slots Features Specifications Type PCIe Gen 3 Slot configuration for Xeon W and Core i9X CPUs • 2 PCIe x 16 • 1 PCIe x 16 wired as x8 • 1 PCIe x 16 wired as x4 • 1 PCIe x 16 wired as x1 • 1 PCI 32/33 • 1x PCIe x16 • 1x PCIe x8 • 1x PCIe x4 • 1x PCIe x1 • Slot 1 is not active in this configuration. Slot configuration for Core i7X CPUs Storage specifications Features Specifications Externally Accessible DVD-ROM; DVD+/-RW 5.25” Bay Options: BD, DVD+/-RW Internally Accessible • M.2 NVMe PCIe SSDs — Up to 4 x 1TB drives on 1 Dell Precision Ultra-Speed Drive Quad x16 cards • Front Flex Bay M.2 NVMe PCIE SSDs – Up to 2x 2 TB drives when Xeon W Series CPUs are installed – Up to 1x 1 TB drive when Core X Series CPUs are installed • Up to 6 x 2.5” SATA drives • Up to 5 x 3.5” SATA drives • Slim ODD • SAS available with optional controller on systems with Xeon W CPUs External connectors Features Audio Network USB Specifications • Rear—1 x Audio Line in/Microphone • Rear—1 x Audio Line out • Front—1 x Universal Audio Jack Rear—1 x RJ45 Network • Front—4 x USB 3.1 Gen1 System specifications 71 Features Specifications • Serial port PS2 Rear—6 x USB 3.1 Gen1 Rear—1 x Serial port • Rear—1 x Keyboard • Rear—1 x Mouse Power specifications Features Wattage Voltage Specifications • 425 W or 950 W with Xeon W Series CPUs • 950 W with Core X Series CPUs input voltage 100 VAC-240 AC Physical specifications Features Specifications Height 417.9 mm Width 176.5 mm Depth • Optional 518.3 mm 19” rackmount rail kit Environmental specifications Temperature Specifications Operating 5 °C to 35 °C (41 F to 95 °F) NOTE: * Starting at 5000 ft, the maximum operating ambient temperature is derated by 1 C (1.8 F) per 1000 ft up to 10,000 ft. Storage -40 °C to 65 °C(-40 F to 149 F) Relative humidity Specifications (maximum) Operating 8% to 85% (non-condensing) Storage 5% to 95% (non-condensing) Maximum vibration Specifications Operating 0.52 Grms, 5 to 350 Hz Storage 2.0 Grms, 5 to 500 Hz 72 System specifications Maximum Shock Specifications Operating 40 G half-sine 2.5 ms pulse Storage 105 G half-sine 2.5 ms pulse System specifications 73 5 System Setup Topics: • General options • System configuration • Video • Security • Secure boot • Performance • Power management • Post behaviour • Manageability • Virtualization support • Maintenance • System logs • Advanced configurations • SupportAssist system resolution • Updating the BIOS in Windows • MegaRAID controller options • System and setup password General options Table 5. General Option Description System Information This section lists the primary hardware features of your computer. The options are: • • • • • Boot Sequence System Information Memory Configuration Processor Information PCI Information Device Information Allows you to change the order in which the computer attempts to find an operating system. The options are: • • • • • 74 System Setup Diskette Drive USB Storage Device CD/DVD/CD-RW Drive Onboard NIC Internal HDD Option Description Boot List Option Allows you to change the boot list options. Click one of the following options: • • Advanced Boot Options Legacy UEFI—Default Allows you to Enable Legacy Option ROMs. The options are: • • UEFI Boot Path Security Enable Legacy Option ROMs—Default Enable Attempt Legacy Boot Allows you to control whether the system prompts the user to enter the Admin password when booting to a UEFI boot path. Click one of the following options: • • • Date/Time Always, Except Internal HDD—Default Always Never Allows you to set the date and time. The change to the system date and time takes effect immediately. System configuration Table 6. System Configuration Option Description Integrated NIC Allows you to configure the integrated network controller. Click one of the following options: • • • UEFI Network Stack Disabled Enabled Enabled w/PXE—Default Allows pre-OS and early OS networking features to use any enabled NICs. • Enabled UEFI Network Stack This option is set by default. Serial Port Identifies and defines the serial port settings. You can set the serial port to: • • • • • Disabled COM1—Default COM2 COM3 COM4 NOTE: The operating system may allocate resources even if the setting is disabled. System Setup 75 Option Description SATA Operation Tower 5820 Allows you to configure the operating mode of the integrated SATA hard-drive controller. Click one of the following options: • • • Disabled AHCI RAID On—Default NOTE: SATA is configured to support RAID mode. Drives Tower 5820 Allows you to enable or disable various drives on board. The options are: • • • • • • • • • • MiniSAS PCIe SSD-0 SATA-0 SATA–2 SATA–4 ODD–0 MiniSAS PCIe SSD-1 SATA–1 SATA–3 SATA–5 ODD–1 All the options are set by default. SMART Reporting This field controls if the hard drive errors for the integrated drives are reported during system startup. This technology is part of the SMART(Self-Monitoring Analysis and Reporting Technology) specification. • Enable SMART Reporting This option is not set by default. USB Configuration Allows you to enable or disable the internal USB configuration. The options are: • • • • • Enable USB Boot Support Enable Front USB Ports Enable Internal USB Ports Enable USB 3.0 Controller Enable Rear USB Ports All the options are set by default. Front USB Configuration Allows you to enable/disable Front USB ports. The options are: • • • 76 System Setup USB3 Type A * USB Type C port 2 (Right) * USB Type C port 1 (Right) * Option Description All the options are set by default. Rear USB Configuration Allows you to enable/disable Rear USB ports. The options are: • • • • • • RearPort3 Top * RearPort1 Top * RearPort2 Top * RearPort3 Bottom * RearPort1 Bottom * RearPort2 Bottom * All the options are set by default. Internal USB Configuration Allows you to enable/disable Internal USB ports. • Internal Port 2 This option is set by default. Dell Type-C Dock Configuration Allows you to connect to Dell WD and TB family of docks. Always Allows Dell Docks This option is set by default. Thunderbolt Adapter Configuration Allows you to enable or disable the Thunderbolt device support capability. The options are: • • • Enabled Thunderbolt Technology Support Enabled Thunderbolt Adapter Pre-boot Modules Enabled Thunderbolt Adapter Boot Support—Default NOTE: The security level configures the Thunderbolt adapter security settings within the operating system. USB PowerShare Allows you to configure the USB PowerShare feature behavior. • Enable USB PowerShare This option is not set by default. Audio Allows you to enable or disable the integrated audio controller. • Enable Audio This option is set by default. Memory Map IO above 4GB Allows you to enable or disable 64-bit capable PCI devices to be decoded in above 4 GB address space(only if the system supports 64-bit PCI decoding). • Memory Map IO above 4GB This option is not set by default. HDD Fans Allows you to control the HDD fans. System Setup 77 Option Description The options are: • • • HDD1 Fan Enable HDD2 Fan Enable HDD3 Fan Enable All the options are not set by default. Allows you to enable or disable various on board devices. Miscellaneous devices The options are: • • • • Enable PCI Slot—Default Secure Digital (SD) Card Boot Enable Secure Digital (SD) Card—Default Secure Digital (SD) Card Read-Only Mode Video Table 7. Video Option Description Primary Video Slot Allows you to configure primary boot video device. Click any one of the following options: • • • • • • • Auto—Default SLOT 1 SLOT 2: VGA Compatible SLOT 2 SLOT 3 SLOT 5 SLOT 6 Security Table 8. Security Option Description Admin Password Allows you to set, change, or delete the administrator(admin) password. The entries to set password are: • • • Enter the old password: Enter the new password: Confirm new password: Click OK once you set the password. 78 System Setup Option Description NOTE: For the first time login, "Enter the old password:" field is marked to "Not set". Hence, password has to be set for the first time you login and then you can change or delete the password. System Password Allows you to set, change, or delete the System password. The entries to set password are: • • • Enter the old password: Enter the new password: Confirm new password: Click OK once you set the password. NOTE: For the first time login, "Enter the old password:" field is marked to "Not set". Hence, password has to be set for the first time you login and then you can change or delete the password. Internal HDD-0 Password Allows you to set, change, or delete the password on the system's internal hard disk drive (HDD). The entries to set password are: • • • Enter the old password: Enter the new password: Confirm new password: Click OK once you set the password. NOTE: For the first time login, "Enter the old password:" field is marked to "Not set". Hence, password has to be set for the first time you login and then you can change or delete the password. Strong Password Allows you to enforce the option to always set strong password. • Enable Strong Password This option is not set by default. Password Configuration You can define the length of your password. Min = 4, Max = 32 Password Bypass Allows you to bypass the System password and the Internal HDD password, when it is set, during a system restart. Click one of the options: • • Password Change Disabled—Default Reboot bypass Allows you to change the System password when the administrator password is set. • Allow Non-Admin Password Changes This option is set by default. UEFI Capsule Firmware Updates Allows you to update the system BIOS via UEFI capsule update packages. • Enable UEFI Capsule Firmware Updates This option is set by default. TPM 1.2 Security Allows you to enable or disable the Trusted Platform Module (TPM) during POST. System Setup 79 Option Description The options are: • • • • TPM On(Default) Clear PPI Bypass for Enable Commands PPI Bypass for Disable Commands Click any one of the following: • • Computrace (R) Enabled—Default Disabled Allows you to activate or disable the optional Computrace software. The options are: • • • Chassis Intrusion Deactivate—Default Disable Activate Allows you to control the chassis intrusion feature. Click one of the following options: • • • CPU XD Support Disabled—Default Enabled On-Silent Allows you to enable the Execute Disable mode of the processor. • Enable CPU XD Support This option is set by default. OROM Keyboard Access Allows you to determine whether users are able to enter the Option ROM Configuration screens via hotkeys during boot. The options are: Click one of the following options: • • • Admin Setup Lockout Enabled—Default One Time Enable Disabled Allows you to prevent users from entering Setup when an administrator password is set. • Enable Admin Setup Lockout This option is not set by default. Master Password Lockout Allows you to disable master password support. • Enable Master Password Lockout This option is not set by default. NOTE: Hard Disk password should be cleared before the settings can be changed. 80 System Setup Secure boot Table 9. Secure Boot Option Description Secure Boot Enable Allows you to enable or disable the Secure Boot Feature. Click one of the following options: • • Expert Key Management Disabled—Default Enabled Allows you to enable or disable Expert Key Management. • Enable Custom Mode This option is not set by default. The Custom Mode Key Management options are: • • • • PK(Default) KEK db dbx Performance Table 10. Performance Option Description Multi Core Support This field specifies whether the processor has one or all cores enabled. The performance of some applications improves with the additional cores. • Active Processor Cores Choose any number from 01–08: NOTE: To enable Trusted Execution mode, all the cores must be enabled. Intel SpeedStep Allows you to enable or disable the Intel SpeedStep mode of processor. • Enable Intel SpeedStep This option is set by default. C-States Control Allows you to enable or disable the additional processor sleep states. • C states This option is set by default. System Setup 81 Option Description Limit CPUID Value This field limits the maximum value the processor Standard CPUID Function supports. • Enable CPUID Limit This option is not set by default. Allows you to turn on the MLC streamer prefetcher and MLC spatial prefetcher. Cache Prefetch The options are: • • Hardware Prefetcher Adjacent Cache Prefetch All the options are set by default. Allows you to enable or disable the Intel TurboBoost mode of the processor. Intel TurboBoost • Enable Intel TurboBoost This option is set by default. Allows you to enable or disable the HyperThreading in the processor. Hyper-Thread Control • • Dell Reliable Memory Technology (RMT) Disabled Enabled—Default Allows you to identify and isolate memory errors in system RAM. • • Enable Dell RMT—Default Clear Dell RMT Allows you to enable or disable this mode to reduce latency of memory transactions at the expense of bandwidth. : System Isochronous Mode Click one of the options: • • Disabled(Default) Enabled Allows you to report or log errors caused by memory failures, the PCIe failures, CPU failures. The options are: RAS Support • • • Enable on Memory modules Enable on PCIe modules Enable on CPU modules The options are not set by default. Power management Table 11. Power Management Option Description AC Recovery Specifies how the computer will respond when AC power is applied after an AC power loss. 82 System Setup Option Description You can set the AC Recovery to: • • • Auto On Time Power Off—Default Power On Last Power State Allows you to set the time at which the computer must turn on automatically. Click one of the following options: • • • • Deep Sleep Control Disabled—Default Every Day Weekdays Select Days Allows you to define the controls when Deep Sleep is enabled. Click one of the options: • • • Fan Speed Control Disabled—Default Enabled in S5 only Enabled in S4 and S5 Allows you to control the speed of the system fan. Click one of the options: • • Low Auto—Default NOTE: Low = Fans run low and quite. System performance may decrease. Auto = Fans run at optimal speed based on environmental data. System performance is maximized. USB Wake Support Allows you to enable USB devices to wake the system from standby. • Enable USB Wake Support This option is set by default. Wake on LAN This option allows the computer to power up from the off state when triggered by a special LAN signal. Wake-up from the Standby state is unaffected by this setting and must be enabled in the operating system. This feature only works when the computer is connected to AC power supply. • • • Disabled - Does not allow the system to power on by special LAN signals when it receives a wake-up signal from the LAN or wireless LAN. LAN Only - Allows the system to be powered on by special LAN signals. LAN with PXE Boot - Allows the system to power on and immediately boot to PXE when it receives a wake-up packet sent to the system in either the S4 or S5 state. All the options are not set by default. Block Sleep Allows you to block entering to sleep(S3 state) in OS Environment. This option is not set by default. System Setup 83 Post behaviour Table 12. POST Behavior Option Description Numlock LED Specifies if the NumLock function can be enabled when the system boots. This option is set by default. Keyboard Errors Specifies whether keyboard related errors are reported when it boots. This option is set by default. Extend BIOS POST Time Allows you to create additional pre-boot delay and see POST status messages. Click one of the following options: • • • Security Audit Display Disable 0 seconds(Default) 5 seconds 10 seconds Allows you to disable the display of the Security Audit results during POST. • Disable Display Of Security Audit Display This option is not set by default. Full Screen Logo Allows you to display full screen logo, if your image matches screen resolution. • Enable Full Screen Logo This option is not set by default. Warnings and Errors Allows you to select different options to either stop, prompt and wait for user input, continue when warnings are detected but pause on errors, or continue when either warnings or errors are detected during the POST process. Click one of the following options: • • • Prompt on Warnings and Errors—Default Continue on Warnings Continue on Warnings and Errors Manageability Table 13. Manageability Option Description USB Provision Allows you to provision Intel AMT using the local provisioning file via a USB storage device. • Enable USB Provision NOTE: When disabled, provisioning Intel AMT from a USB storage device is blocked. This option is not set by default. MEBx Hotkey 84 System Setup Allows you to specify if the MEBx Hotkey function should be enabled when the system boots Option Description This option is set by default. Virtualization support Table 14. Virtualization Support Option Description Virtualization This option specifies whether a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided by the Intel Virtualization technology. • Enable Intel Virtualization Technology This option is set by default. Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by the Intel Virtualization technology for direct I/O. VT for Direct I/O • Enable VT for Direct I/O This option is set by default. Allows you to specify whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional hardware capabilities provided by the Intel Trusted Execution Program. Trusted Execution • Trusted Execution This option is not set by default. Maintenance Table 15. Maintenance Option Description Service Tag Displays the service tag of your computer. Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default. SERR Messages Controls the SERR message mechanism. Some graphics cards require that the SERR message mechanism be disabled. This option is not set by default. BIOS Downgrade Allows you to flash previous revisions of the system firmware. • Allow BIOS Downgrade This option is set by default. Data Wipe Allows you to securely erase data from all internal storage devices. • Wipe on Next Boot This option is not set by default. System Setup 85 Option Description Bios Recovery BIOS Recovery from Hard Drive—This option is set by default. Allows you to recover the corrupted BIOS from a recovery file on the HDD or an external USB key. BIOS Auto-Recovery— Allows you to recover the BIOS automatically. NOTE: BIOS Recovery from Hard Drive field should be enabled. Always Perform Integrity Check—Performs integrity check on every boot. System logs Table 16. System Logs Option Description BIOS events Displays the system event log and allows you to clear the log. • Clear Log This option is not set by default. Advanced configurations Table 17. Advanced configurations Option Description Pcie LinkSpeed Allows you to choose the Pcie linkspeed. Click one of the following options: • • • Auto—Default Gen1 Gen2 SupportAssist system resolution Table 18. SupportAssit System Resolution Option Description Auto OS Recovery Threshold The Auto OS Recovery Threshold setup option controls the automatic boot flow for Support Assist System Resolution Console and Dell OS Recovery tool. Click one of the following options: • • • • OFF 1 2—Default 3 Updating the BIOS in Windows It is recommended to update your BIOS (System Setup), when you replace the system board or if an update is available. 86 System Setup NOTE: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS update is completed. 1 Restart the computer. 2 Go to Dell.com/support. • Enter the Service Tag or Express Service Code and click Submit. 3 • Click Detect Product and follow the instructions on screen. If you are unable to detect or find the Service Tag, click Choose from all products. 4 Choose the Products category from the list. 5 Select your computer model and the Product Support page of your computer appears. 6 Click Get drivers and click Drivers and Downloads. NOTE: Choose the appropriate category to reach the product page The Drivers and Downloads section opens. 7 Click Find it myself. 8 Click BIOS to view the BIOS versions. 9 Identify the latest BIOS file and click Download. 10 Select your preferred download method in the Please select your download method below window, click Download File. The File Download window appears. 11 Click Save to save the file on your computer. 12 Click Run to install the updated BIOS settings on your computer. Follow the instructions on the screen. Updating BIOS on systems with BitLocker enabled CAUTION: If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it will not recognize the BitLocker key. You will then be prompted to enter the recovery key to progress and the system will ask for this on each reboot. If the recovery key is not known this can result in data loss or an unnecessary operating system re-install. For more information on this subject, see Knowledge Article: http://www.dell.com/support/article/sln153694 Updating your system BIOS using a USB flash drive If the system cannot load into Windows but there is still a need to update the BIOS, download the BIOS file using another system and save it to a bootable USB Flash Drive. NOTE: You will need to use a bootable USB Flash drive. Please refer to the following article for further details: http:// www.dell.com/support/article/sln143196 1 Download the BIOS update .EXE file to another system. 2 Copy the file e.g. O9010A12.EXE onto the bootable USB Flash drive. 3 Insert the USB Flash drive into the system that requires the BIOS update. 4 Restart the system and press F12 when the Dell Splash logo appears to display the One Time Boot Menu. 5 Using arrow keys, select USB Storage Device and click Return. 6 The system will boot to a Diag C:\> prompt. 7 Run the file by typing the full filename e.g. O9010A12.exe and press Return. 8 The BIOS Update Utility will load, follow the instructions on screen. System Setup 87 Figure 1. DOS BIOS Update Screen Updating the Dell BIOS in Linux and Ubuntu environments If you want to update the system BIOS in a Linux environment such as Ubuntu, see http://www.dell.com/support/article/sln171755. MegaRAID controller options During bootup, press+ when prompted by the BIOS screen to get to the BIOS configuration utility. Table 19. MegaRAID configuration utility Option Description VD Mgmt (Virtual Device Management) This option is used to import the existing configuration to the RAID controller or clear the existing configuration. The right-hand panel of the screen lists attributes of the virtual drive or other device selected in the left panel. • • • • PD Mgmt (Physical Drive Management) Virtual Drives Drives Available size Hot spare drives This screen displays basic information about existing physical drives connected to the selected controller, including drive ID, vendor, size, type, and state and allows you to manage physical drives. Press F2 to show the context menu: • • • • • • • 88 System Setup Rebuild Copyback Locate Place Drive online Place drive offline Make Global HS Remove Hot Spare drive • • • Make JBOD Make unconfigured good Prepare for Removal Ctrl Mgmt (Control Management) This screen allows you to change the settings for controller options such as Enable Controller BIOS, Enable BIOS Stop on Error and others. It also allows you to select a bootable virtual drive, restore default controller settings. Properties The Properties screen displays the controller properties like current versions of the controller BIOS, the MegaRAID firmware the Configuration Utility and the Boot block. NOTE: Press + to move to the next screen and Press + to go back to the previous screen. System and setup password Table 20. System and setup password Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. You can create a system password and a setup password to secure your computer. CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended. NOTE: System and setup password feature is disabled. Assigning a system setup password You can assign a new System or Admin Password only when the status is in Not Set. To enter the system setup, press F2 immediately after a power-on or re-boot. 1 In the System BIOS or System Setup screen, select Security and press Enter. The Security screen is displayed. 2 Select System/Admin Password and create a password in the Enter the new password field. Use the following guidelines to assign the system password: • A password can have up to 32 characters. • The password can contain the numbers 0 through 9. • Only lower case letters are valid, upper case letters are not allowed. 3 • Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`). Type the system password that you entered earlier in the Confirm new password field and click OK. 4 Press Esc and a message prompts you to save the changes. 5 Press Y to save the changes. The computer reboots. System Setup 89 Deleting or changing an existing system setup password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked. To enter the System Setup, press F2 immediately after a power-on or reboot. 1 In the System BIOS or System Setup screen, select System Security and press Enter. The System Security screen is displayed. 2 In the System Security screen, verify that Password Status is Unlocked. 3 Select System Password, alter or delete the existing system password and press Enter or Tab. 4 Select Setup Password, alter or delete the existing setup password and press Enter or Tab. NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the System and/or Setup password, confirm the deletion when promoted. 5 Press Esc and a message prompts you to save the changes. 6 Press Y to save the changes and exit from System Setup. The computer reboot. 90 System Setup 6 Software This chapter details the supported operating systems along with instructions on how to install the drivers. Topics: • Supported operating systems • Downloading drivers • Chipset drivers • Graphics controller driver • Ports • USB drivers • Network driver • Audio drivers • Storage controller drivers • Other drivers Supported operating systems Table 21. Operating systems Windows 10 Windows 7 Linux • • Factory installed Windows 10 Pro— 64-bit Factory installed Win 10 Enterprise—64-bit* Windows 7 Pro— 64-bit* • • • RHEL 7.3* Ubuntu 16.04 NeoKylin v6.0* NOTE: Asterisk(*): means that "Only supported on systems with Xeon W Series CPUs. Downloading drivers 1 Turn on the computer. 2 Go to Dell.com/support. 3 Click Product Support, enter the Service Tag of your system, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your system model. 4 Click Drivers and Downloads. 5 Select the operating system installed on your system. 6 Scroll down the page and select the driver to install. 7 Click Download File to download the driver for your system. 8 After the download is complete, navigate to the folder where you saved the driver file. 9 Double-click the driver file icon and follow the instructions on the screen. Software 91 Chipset drivers Verify if the Intel chipset and Intel Management Engine Interface drivers are already installed in the computer. Graphics controller driver Verify if the graphics controller driver is already installed in the computer. Ports Verify if the drivers for the ports are already installed in the computer. 92 Software USB drivers Verify if the USB drivers are already installed in the computer. Network driver The driver is labeled as Intel I219-LM Ethernet Driver. Audio drivers Verify if the audio drivers are already installed in the computer. Storage controller drivers Verify if the storage controller drivers are already installed in the computer. Other drivers This section lists different driver details for all the other components in the Device Manager. Security device drivers Verify if the security device drivers are already installed in the computer. Software 93 Software device drivers Verify if the software device drivers are already installed in the computer. Human Interface Device drivers Verify if the human interface device drivers are already installed in the computer. Firmware Verify if the Firmware drivers are already installed in the computer. 94 Software 7 Troubleshooting The following section describes common troubleshooting steps that can be performed to resolve certain problems on your computer. Topics: • Dell Enhanced Pre-Boot System Assessment — ePSA Diagnostic 3.0 • Preboot blinking power button codes • Hard drive indicator codes • PCIe slots Dell Enhanced Pre-Boot System Assessment — ePSA Diagnostic 3.0 You can invoke the ePSA diagnostics by either of the following ways : • Press the F12 key when the system posts and choose ePSA or Diagnostics option on One Time Boot Menu. • Press and hold Fn(Function key on keyboard) and Power On (PWR) the system. Running the ePSA Diagnostics 1 Invoke diagnostics boot by either of the methods suggested above 2 Once on one time boot menu use up/down arrow key to navigate to ePSA or diagnostics and press
key to launch Fn+PWR will flash diagnostics boot selected on screen and launch ePSA/diagnostics directly. 3 On the boot menu screen, select the Diagnostics option. 4 Press the arrow in the lower-right corner to go to the page listing. The items detected are listed and will be tested 5 If there are any issues, error codes are displayed. Note the error code and validation number and contact Dell. To run a diagnostic test on a specific device 1 Press Esc and click Yes to stop the diagnostic test. 2 Select the device from the left pane and click Run Tests. 3 If there are any issues, error codes are displayed. Note the error code and validation number and contact Dell. Troubleshooting 95 Preboot blinking power button codes Table 22. Power button LED state Power Button LED State Description Off Power is Off. LED is blank. Blinking Amber Initial State of LED at power up. See the table below for Blinking Amber pattern diagnostic suggestions and possible failures. Blinking White System is in a low power state, either S1 or S3. This does not indicate a fault condition. Solid Amber The second state of the LED at power up, indicates that the POWER_GOOD signal is active and it is probable that the power supply is fine. Solid White System is in S0 state. This is the normal power states of a functioning machine. The BIOS will turn the LED to this states to indicate it has started fetching op-codes. Table 23. Diagnostic Indicator table Power Light: Amber-White Blinking Amber/White Blinking Pattern Problem Description Suggested Resolution 1-1 1 amber blink followed by a short Faulty System board pause, 1 white blink, long pause, then repeats To troubleshoot the issue with system board, contact Tech support. 1-2 1 amber blink followed by a short Bad system board, Power pause, 2 white blinks, long Supply or Power Supply cabling pause, then repeats • • 1-3 1 amber blink followed by a short Bad system board, Memory or pause, 3 white blinks, long Processor pause, then repeats • • 2-1 2 amber blinks followed by a short pause, 1 white blink, long pause, then repeats Bad Processor • • 2-2 96 2 amber blinks followed by a short pause, 2 white blinks, long pause, then repeats Troubleshooting Motherboard: BIOS ROM failure • • If you can assist to troubleshoot, narrow down the issue with PSU BIST Test, reseat cable. If nothing works, contact Tech Support If you can assist to troubleshoot, narrow down the issue by reseating memory and swapping a known good memory if available. If nothing works, contact Tech Support CPU configuration activity is in progress or a CPU failure was detected. Contact Tech Support System is in Recovery Mode. Flash latest BIOS version. If problem persists, contact Tech Support Power Light: Amber-White Blinking Amber/White Blinking Pattern Problem Description Suggested Resolution 2-3 2 amber blinks followed by a short pause, 3 white blinks, long pause, then repeats No Memory • • 2-4 2 amber blinks followed by a short pause, 4 white blinks, long pause, then repeats Memory/RAM failure • • 2-5 2 amber blinks followed by a short pause, 5 white blinks, long pause, then repeats Invalid memory installed • • • 2-6 2 amber blinks followed by a short pause, 6 white blinks, long pause, then repeats Motherboard: Chipset • • • • 3-2 3 amber blinks followed by a short pause, 2 white blinks, long pause, then repeats PCI Device or Video • 3 amber blinks followed by a short pause, 3 white blinks, long pause, then repeats BIOS Recovery 1 If customer can assist to troubleshoot, narrow down the issue by removing the memory module one by one to determine which one failed and swapping to a known good memory if available to confirm. Contact Tech Support Memory subsystem configuration activity is in progress. Memory modules have been detected but appear to be incompatible or in an invalid configuration. If customer can assist to troubleshoot, narrow down the issue by removing one by one the memory on motherboard to determine which one failed. Contact Tech Support. Fatal system board failure detected. If customer can assist to troubleshoot, narrow down the issue by removing one by one the component on motherboard to determine which one failed. If you identified any of the components failed, replace the Component. Contact Tech Support. • PCI device configuration activity is in progress or PCI device failure was detected. If you can assist to troubleshoot, narrow down the issue by reseating PCI card and removing one by one to determine which card failed. Contact Tech Support. • System is in Recovery Mode. • 3-3 If customer can assist to troubleshoot, narrow down the issue by removing the memory module one by one to determine which one failed and swapping to a known good memory if available to confirm. Contact Tech Support Troubleshooting 97 Power Light: Amber-White Blinking Amber/White Blinking Pattern Problem Description Suggested Resolution • Flash latest BIOS version. If problem persists, contact Tech Support 3-4 3 amber blinks followed by a short pause, 4 white blinks, long pause, then repeats BIOS Recovery 2 • • System is in Recovery Mode. Flash latest BIOS version. If problem persists, contact Tech Support 4-6 4 amber blinks followed by a short pause, 6 white blinks, long pause, then repeats RAID Volume degraded • • RAID volume is degraded. If you can assist to troubleshoot, us F12 menu to enter Device Configuration tab. Rebuild the RAID volume if possible Contact Tech Support. • 4-7 4 amber blinks followed by a short pause, 7 white blinks, long pause, then repeats System Side cover is missing • • • System side cover(either left or right) is missing. Unplug power, Install back all side covers back to the chassis and plug in power. Contact Tech Support. Hard drive indicator codes Each hard drive carrier has an activity LED indicator and a status LED indicator. The indicators provide information about the current status of the hard drive. The activity LED indicator indicates whether the hard drive is currently in use or not. The status LED indicator indicates the power condition of the drive. Figure 2. Hard drive indicators 1 hard drive activity LED indicator 3 hard drive 98 Troubleshooting 2 hard drive status LED indicator NOTE: If the hard drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not turn on. NOTE: Drive status indicator behavior is managed by Storage Spaces Direct. Not all drive status indicators may be used. Table 24. Hard drive indicator codes Hard drive status indicator code Condition Flashes green twice per second Identifying drive or preparing for removal. Off Drive ready for removal. NOTE: The drive status indicator remains off until all drives are initialized after the system is turned on. Drives are not ready for removal during this time. Flashes green, amber, and then turns off Predicted drive failure. Flashes amber four times per second Drive failed. Flashes green slowly Drive rebuilding. Solid green Drive online. Flashes green for three seconds, amber for three seconds, and Rebuild stopped. then turns off after six seconds PCIe slots The PCIe slots on Precision 5820 have a different functionality depending on the processor installed. Core i7-78xx has a limit of 28 lanes. This results in a reduced PCIe lane count to the slots 1 and 4 as shown in the following table: • Slot 1 is closest to CPU/memory complex. Table 25. PCIe slots Core i9-79xx/Xeon Core i7-78xx Slot 1 PCIe x850W Nonfunctional Slot 2 PCIex16 300 W* PCIex16 300 W Slot 3 PCIex125W-PCH PCIex1 25W-PCH Slot 4 PCIex16 300 W* PCIex8 150 W Slot 5 PCIex4 25W-PCH PCIex4 25W-PCH Slot 6 PCI 32 bit 25 W PCI 32 bit 25 W NOTE: All slots are Gen3(8GTs) from processor root hub unless otherwise indicated xX indicates the number of lanes that are connected to the slot. FH=Full Height, FL=Full Length, DW=Double Wide as defined by PCIe CEM spec *Slots are 300 W capable. Limited to 250 W per slot when more than one MEGA is installed. Troubleshooting 99 8 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Go to Dell.com/support. 2 Select your support category. 3 Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page. 4 Select the appropriate service or support link based on your need. 100 Contacting Dell
Source Exif Data:
File Type : PDF File Type Extension : pdf MIME Type : application/pdf PDF Version : 1.6 Linearized : No Author : Dell Create Date : 2018:11:14 10:47:37+00:00 Modify Date : 2018:11:14 10:47:37+00:00 Creator : AH XSL Formatter V6.3 MR3 for Windows (x64) : 6.3.4.25128 (2016/07/01 17:39JST) Producer : Antenna House PDF Output Library 6.3.815 (Windows (x64)) Keywords : Precision 5820 Tower, Precision Workstation, Removing the PSU, Removing the heat sink and CPU fan assembly, Removing memory module, Removing.system fan, Teradici PCoIP, memory configuration, processor specifications, Installing system fan, specifications, Intruder switch, Expansion card, PCIe holder, storage options, remove.memory, ports and connectors, Slim Optical Disk Drive, Optical Disk Drive, Air shroud, hard drive, owner's manual, Driver-information, processor, bios settings, BIOS setup, system.board components Title : Dell Precision 5820 Tower Owner's Manual Subject : Owner's Manual Trapped : False Page Count : 100 Page Mode : UseOutlines Tagged PDF : Yes Language : ENEXIF Metadata provided by EXIF.tools