IM200SS Manual PS78121 Luma Ice Maker

User Manual: PS78121

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Owner’s Manual
IM200SS Stainless Steel
Portable Clear Ice Maker

IMPORTANT SAFETY INFORMATION: Please carefully read this manual
before attempting to install or use this ice maker. For your safety, comply
with all safety instructions and warnings contained in this owner’s manual
to prevent personal injury or property damage.
To view the full line of Luma Comfort products, please visit
www.lumacomfort.com.

Contents
Introduction ..................................................................................................................... 1
Product Benefits .............................................................................................................. 1
Important Safety Information ........................................................................................... 1
Parts List ......................................................................................................................... 2
Before Using Your Portable Ice Maker ............................................................................ 2
Electrical Hazards ........................................................................................................... 3
Operating Instructions ..................................................................................................... 3
Additional Operating Tips ................................................................................................ 5
Maintenance.................................................................................................................... 5
Troubleshooting .............................................................................................................. 6
Technical Support ........................................................................................................... 7
Product Specifications ..................................................................................................... 7
Warranty.......................................................................................................................... 8

Introduction
Thank you for purchasing this ice maker from Luma Comfort, the world leader in home appliances and
home comfort products.
This owner’s manual provides specific operating instructions for your ice maker. Use the ice maker only
as instructed in this owner’s manual.

Product Benefits
•
•
•
•
•
•
•
•
•

Plug & play operation
No plumbing required
Produces up to 28 lbs. of clear ice daily
Stylish stainless steel finish
Space-conserving countertop design
Push button controls & LED display
Utilizes commercial technology
Works in as little as 15 minutes
Clear ice melts 5x slower than cloudy ice

Important Safety Information
These instructions are not meant to cover every possible condition and situation that may occur. Please
read all instructions before using this ice maker. Failure to carefully read all instructions may result in
possible electric shock or fire hazard, and will void the manufacturer’s warranty.
1. Use this ice maker only as instructed in this owner’s manual. Other uses may cause electric
shock, injury or fire.
2. Close supervision is required if this portable ice maker is used near children or pets.
3. To protect against electric shock, do not immerse this ice maker or its plug and cord in water.
4. If the ice maker is being transported or will not be in use, disconnect it from the power supply by
tightly gripping the plug and pulling it from the power outlet. Do not disconnect the power supply
by pulling on the portable ice maker’s power cord.
5. Avoid contact with any of the ice maker’s moving parts.
6. Place the ice maker on a level surface.
7. This ice maker is intended to fit into a matching receptacle. Under no circumstances should the
plug be altered in any way. An improper connection can result in electric shock.
8. If possible, avoid using extension cords with this ice maker. If an extension cord is absolutely
necessary, do not use more than one extension cord to operate more than one ice maker.
9. Do not insert objects or allow fingers to enter into the ice maker’s moving parts, as this may
cause electric shock or bodily injury. Do not block or tamper with the ice maker while it is in
operation.
10. Do not run the power cord under mats or carpeting, and do not cover the power cord with
runners. Arrange the power cord away from room traffic and where it can be tripped over.
11. Do not operate this ice maker in the presence of flammable substances or explosives.
12. Do not place the ice maker near an open flame or cooking/heating appliances.
13. This product is not intended for use in wet or damp areas.
14. If the ice maker will not be in use, empty the tank of any remaining water.
15. If the ice maker’s plug or power cord is damaged, do not attempt to repair the components
yourself. Please contact Luma Comfort’s customer service hotline at 1-866-737-6390 or have the
unit examined by an authorized service provider.

SAVE THESE INSTRUCTIONS
1

Parts List

1.
2.
3.
4.
5.

Water reservoir cover
Ice maker cover
Water separator pipes
Evaporator
Ice basket

6.
7.
8.
9.

Ice scoop
Control panel
Exhaust
Water drainage port

Before Using Your Portable Ice Maker
1. Remove the ice maker’s exterior and interior packaging, and remove any tape from the unit. Do
not discard the unit’s box. Keep it for future storage purposes.
2. Check to make sure the ice scoop and other components shown in the list of main parts are
included.
3. Clean the interior with lukewarm water and a soft cloth.
4. Find a location for your ice maker that is positioned away from direct sunlight and other heat
sources such as stoves, furnaces and radiators.
5. Allow the unit’s refrigerant to settle for one hour before plugging in the ice maker for the first time.
Also ensure that the ice maker is positioned so that the plug is fully accessible.

2

Electrical Hazards

This appliance requires a standard 115 volt, 60 Hz electrical outlet. Consult a certified electrician for any
questions regarding power and/or grounding issues.
Please Note: Improper use of the grounded plug can result in electric shock. Do not use this ice maker
if the power cord is damaged.

Operating Instructions

A
B
C
D

ADD WATER (Tank Empty) Indicator
FULL ICE Indicator
POWER Indicator
ON/OFF Button

3

1. Remove the water reservoir cover and pour clean drinking water into the water reservoir. Keep
the water level below the “FULL” water level mark. Close the water reservoir cover to prevent
foreign matter from entering the reservoir.

Cover for the
water reservoir

Please Note: Do not pour water into the internal water tank located underneath the ice basket. Doing
so will affect the ice maker’s performance.
2. Plug the ice maker into a suitable electrical outlet. Press the “ON/OFF” button on the control
panel to begin the ice making cycle.
Please Note: After plugging in the unit and the “ON/OFF” button has been pressed, the green power
indicator will turn on for 2 seconds and then flash for 3 seconds. It will then be on continuously.
3. The ice making cycle lasts anywhere from 15 to 30 minutes, depending on the ambient
temperature. The ice making cycle will also take slightly longer when using the appliance for the
first time. The ice making time may vary significantly if the unit is being used in extremely warm
temperatures, but this will not exceed 50 minutes.
4. After plugging in the unit, press and hold the “ON/OFF” button for more than 5 seconds, and then
release it to start the unit. The ice making cycle will take an additional 3 minutes, but the ice
cubes will be thicker. Therefore, to have thicker ice cubes, turn off the unit and press and hold
the “ON/OFF” button again for more than 5 seconds.
5. While the ice maker is on, periodically verify the water level in the reservoir. If there is not
enough water in the reservoir, the ice maker will automatically stop, and the “ADD WATER”
indicator light will turn on.
6. Located on the bottom of the large water reservoir and internal water tank is a water filter.
Periodically check to make sure this filter is free from dust or particles.
7. After shipping or moving the unit, allow the refrigerant inside the compressor to settle for at least
3 minutes before restarting the ice maker.
8. If the ice maker is full of ice, the unit will automatically stop making ice and the “FULL ICE”
indicator light will turn on.
9. Change the water in the water reservoir every 24 hours. If the unit will not be in use for an
extended period of time, drain all of the water left in the water reservoir.

4

Additional Operating Tips
1. Clean the ice maker’s interior (water reservoir, etc.) with lukewarm water and a soft cloth.
2. Position your ice maker away from direct sunlight and other heat sources such as stoves,
furnaces and radiators. Place the ice maker on a flat, level surface and make sure there is at
least 6 inches of space in between the back and sides of the ice maker and the wall.
3. Allow the refrigerant inside the ice maker’s cooling system to settle for approximately one hour
before plugging your ice maker in for the first time.
4. Make sure the ice maker’s plug is fully accessible.

Maintenance
Clean your ice maker before use. To properly clean your ice maker, follow these instructions:
1. Unplug the unit from the power supply.
2. Place a small container or receptacle under the drainage port and clean the interior with diluted
detergent, warm water and a soft cloth. First pour the warm water with diluted detergent into the
internal water reservoir and then into the space below the clear viewing window.
3. Use this water and detergent solution to clean the rest of the ice maker’s interior and drain out the
water by unplugging the drain cap located on the bottom of the unit. Dry the interior with a soft
cloth.
4. Use warm water and diluted detergent to clean the exterior of the ice maker. Dry the exterior with
a soft cloth.
5. If the ice maker will not be in use for an extended period of time, open the drain cap and drain out
all of the water from the water reservoir.

5

Troubleshooting
Problem

Possible Cause(s):

The “ADD WATER” indicator
light is on.

There is not enough water in the
water reservoir.

The “FULL ICE” indicator is
on.

There is too much ice in the
machine.
The water in the tank may be
distilled.

The large reservoir is full of
water, but the “ADD WATER”
indicator is always on.

Water does not flow out from
the water separator pipes.

There is no water in the unit,
but the “ADD WATER”
indicator light is not on.

The ice cubes being produced
are thin and break easily.

The ice making cycle is
starting but no ice is being
made.

Solution(s):

Turn off the ice maker, fill it with
water and press the “ON/OFF”
button again to restart the unit.

Remove ice from the ice basket.
Use tap or mineral water in the
tank.

The water filter located on the
bottom of the water reservoir is
blocked, preventing water from
entering the lower tank.

Clean the water filter.

The openings in the water
separator pipes may be blocked.

Use a pin to prick each pipe
opening until water can easily
flow through.

The water in the tank may have
impurities.

Use normal drinking or tap water
in the unit.

The wall of the lower tank located
underneath the ice basket is
dirty.

Clean this water tank.

The ambient temperature is too
high.

The ambient temperature or the
water temperature in the inner
tank is too high.
The refrigerant is leaking.
The pipe in the cooling system is
blocked.

Turn off the unit first and
press/hold the “ON/OFF” button
for more than 5 seconds to turn
on the unit again. This will
lengthen each ice making cycle
and make thicker ice cubes.
Move the ice maker to an area
with an ambient temperature
under 90°F and pour cooler
water into the tank.
Consult a technician.
Consult a technician.

6

Technical Support
Luma Comfort is committed to providing a premier service experience. If you are experiencing any
technical issues with your product related to either setup or operation, please contact our product support
team at 1-866-737-6390 or support@lumacomfort.com.

Product Specifications
Model:
Product Dimensions:
Product Weight:
Voltage:
Wattage:
Ice Making Capacity:
Operating Cycle:
Ice Type:
Display Type:
Alert Features:
Includes:
Warranty:

IM200SS
11.3” x 14.8” x 14.1”
25.5 pounds
115V
130 W
28 pounds daily
15-30 minutes
Clear ice cubes
LED
Low water & full ice
Ice maker, scoop & manual
1 year manufacturer’s warranty

7

Warranty
Luma Comfort products are warranted to be free from defects in workmanship or materials for one (1)
year from the date of purchase. If the product is found to be defective within this period, Luma Comfort,
at its sole option, will repair or replace any components that fail during normal operation. The repairs or
replacement will be made at no charge to the customer for parts and labor, assuming that the customer
shall be responsible for all transportation costs to and from Luma Comfort.
Luma Comfort retains the right to repair or replace (with a new or newly-refurbished replacement product)
the appliance at its sole discretion.
This warranty does NOT apply to the following:
• Products without a proof of purchase
• Products purchased from a source other than an authorized Luma Comfort dealer
• Cosmetic damage such as scratches or dents
• Damage caused by service performed by anyone who is not an authorized service provider of
Luma Comfort
• Damage in transit
• Damage caused by accident, abuse, misuse, water, flood, fire, improper installation, maintenance
negligence, commercial use for a non-commercial unit, acts of God or any other acts of nature or
external causes
• Damage to a product caused by modifications or alterations without the written permission of
Luma Comfort
• Normal wear and tear of parts that are designed to be replaced, such as filters or batteries
• Power failure and improper power supply such as low voltage, defective wiring or inadequate
fuses
• Use of force or damage caused by external influences
• Complete or partially dismantled appliances
THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL
OTHER WARRANTIES EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY LIABILITY ARISING
UNDER ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
STATUTORY OR OTHERWISE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH
MAY VARY FROM STATE TO STATE.
IN NO EVENT SHALL LUMA COMFORT BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR
CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE, MISUSE, OR INABILITY TO
USE THIS PRODUCT OR FROM DEFECTS IN THE PRODUCT. SOME STATES DO NOT ALLOW THE
EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY
NOT APPLY TO YOU.
If you believe your product is defective, contact Luma Comfort for warranty service at 1-866-737-6390 or
support@lumacomfort.com. In your correspondence with Luma Comfort, please describe the problem
and request a warranty claim number. You will also need to provide the proof of purchase, return
shipping address and a daytime phone number.
After a Luma Comfort representative confirms that your product is defective and is still under warranty,
you will receive a claim number and return shipping instructions. Products sent to our headquarters
without a warranty claim will be refused.

8



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