Astra NET E3470 MANUAL000032012
User Manual: AstraNET e3470
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AstraNET e3420 & AstraNET e3470 OWNER’S GUIDE 0400-UTI P/N: 83100187-0001 Trademarks UMAX is a trademark of UMAX Technologies, Inc. Astra is a trademark of UMAX Technologies, Inc. IBM PC/AT is a trademark of International Business Machines Corporation. MS-Windows, Windows, and MS-DOS are trademarks of Microsoft Corporation. PhotoDeluxe is a trademark of Adobe Systems, Inc. Presto! PageManager is a trademark of NewSoft Technology Corporation. Other names and trademarks appearing herein are trademarks of their respective holders. Copyright ©2000 UMAX Technologies, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of UMAX Technologies, Inc. TABLE OF CONTENTS TRADEMARKS ......................................................................................2 COPYRIGHT .........................................................................................2 CHAPTER 1. GETTING STARTED ...................................................7 INTRODUCTION ....................................................................................7 UNPACKING THE SCANNER ...................................................................7 Package Contents............................................................................7 GETTING TO KNOW YOUR SCANNER .....................................................8 SYSTEM REQUIREMENTS ......................................................................9 PC REQUIREMENTS ..............................................................................9 INSTALLING THE SOFTWARE ............................................................... 10 Installing PhotoDeluxe (included with the AstraNET e3420) .......... 10 Installing Adobe Photoshop LE (included with the AstraNET e3470) ..................................................................................................... 11 Installing the UMAX Scanner CD .................................................. 12 INSTALLING THE HARDWARE ............................................................. 12 USB CONNECTORS ............................................................................ 12 CHECKING YOUR COMPUTER’S CONNECTORS ..................................... 12 Setting Up – General Information.................................................. 13 Connecting the Hardware Interface Cables.................................... 13 Connecting the Power Adapter ...................................................... 14 CHAPTER 2. YOUR FIRST SCAN ................................................... 15 Scanning an Image with Adobe PhotoDeluxe (included with the AstraNET e3420)........................................................................... 15 Scanning an image with Adobe Photoshop LE (included with the AstraNET e3470)........................................................................... 17 TURNING THE SCANNER LAMP ON AND OFF........................................ 18 CHAPTER 3. SCANNING BASICS................................................... 19 SETTING VISTASCAN PREFERENCES.................................................... 19 General......................................................................................... 19 COLOR MATCHING/CORRECTION ........................................................ 20 SHOW RULER..................................................................................... 21 TIPS HELP.......................................................................................... 21 Scan Destination ........................................................................... 21 FILE .................................................................................................. 22 PRINTER ............................................................................................ 22 E-MAIL .............................................................................................. 22 FAX ................................................................................................... 23 APPLICATION ..................................................................................... 23 iii Scanner Information...................................................................... 24 VistaScan Beginner Window Features............................................ 25 PERFORMING THE PREVIEW SCAN ....................................................... 26 SELECTING THE SCAN TO DEVICE OR APPLICATION ............................. 27 DEFINING THE TYPE OF IMAGE TO SCAN ............................................. 28 VistaScan Advanced Features........................................................ 29 CHANGING THE ORIGINAL DOCUMENT SOURCE .................................. 30 CHANGING THE IMAGE MODE............................................................. 30 CHANGING THE RESOLUTION SETTING ................................................ 32 TABLE 1. RESOLUTION/FILE-SIZE GUIDELINES.................................... 33 CHOOSING THE BEST RESOLUTION FOR YOUR SCANNING PROJECT ...... 33 TABLE 2. RECOMMENDED RESOLUTIONS ............................................ 34 USING CUSTOM RESOLUTION SETTINGS.............................................. 34 CHANGING THE DESCREEN FEATURE .................................................. 35 USING CUSTOM DESCREEN SETTINGS ................................................. 36 CHANGING THE FILTER SETTING......................................................... 36 CHANGING THE SCALE FACTOR .......................................................... 37 USING CUSTOM SCALE SETTINGS ....................................................... 38 USING THE AUTO ADJUSTMENT FEATURE ........................................... 39 USING THE SCAN CONTROL UNIT ....................................................... 39 SELECTING THE SCAN TO DEVICE OR APPLICATION ............................. 40 USING THE MULTIPLE SCAN MODE ..................................................... 40 USING THE COLOR ADJUSTMENT FEATURES........................................ 42 ADJUSTING IMAGE BRIGHTNESS, CONTRAST, HIGHLIGHTS AND SHADOWS .......................................................................................... 42 ADJUSTING THE IMAGE TONES ........................................................... 44 ADJUSTING THE COLOR BALANCE ...................................................... 45 ROTATING/INVERTING AN IMAGE ....................................................... 45 Using VistaAccess – Direct Access................................................. 46 Using VistaShuttle ......................................................................... 47 Using the UMAX Copy Utility........................................................ 50 TO USE THE COPY UTILITY: ................................................................. 50 UMAX COPY UTILITY FEATURES ...................................................... 51 CHAPTER 4. PUSH BUTTON SCANNING ..................................... 53 Configuring the Push Buttons ........................................................ 53 Intelligent Image Process Engine (IIPE) ........................................ 54 CONFIGURING THE SCANNER BUTTON VALUES ................................... 54 CONFIGURING THE COPY BUTTON VALUES ......................................... 56 CONFIGURING THE CUSTOM BUTTON VALUES .................................... 57 USING THE PUSH BUTTONS................................................................. 60 CHAPTER 5. SCANNING PROJECTS............................................. 61 iv UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide USING VISTASCAN TO SCAN AND PRINT IMAGES ................................. 61 TO PERFORM YOUR FIRST SCAN: ......................................................... 61 USING VISTASCAN TO SCAN A PHOTO TO E-MAIL ............................... 61 USING VISTASCAN WITH PHOTODELUXE TO CREATE WEB-READY IMAGES ............................................................................................. 62 USING PRESTO! PAGEMANAGER TO SCAN A FORM AND EDIT IT WITH PAGETYPE ......................................................................................... 64 CREATING A CALENDAR WITH PHOTODELUXE .................................... 66 CONVERTING SCANNED TEXT TO EDITABLE TEXT WITH OMNIPAGE .... 68 Opening OmniPage LE.................................................................. 68 Converting Scanned Text with OmniPage LE ................................. 69 CHAPTER 6. HOW TO GET HELP ................................................. 70 USING ONLINE MANUALS .................................................................. 70 Accessing the UMAX VistaScan Online Manual ............................. 70 Accessing the Adobe PhotoDeluxe Online Manual ......................... 71 Accessing the Presto! PageManager Online Manual...................... 71 Accessing the Caere OmniPage Online Manual ............................. 71 TROUBLESHOOTING ........................................................................... 71 General Problems and Solutions.................................................... 71 CONTACTING TECHNICAL SUPPORT .................................................... 74 MAINTENANCE .................................................................................. 75 CLEANING ......................................................................................... 75 APPENDIX A. TECHNICAL SPECIFICATIONS............................ 77 SCANNER SPECIFICATIONS ................................................................. 77 FCC DECLARATION OF CONFORMITY...................................... 79 ONE YEAR LIMITED WARRANTY ............................................... 81 v CHAPTER 1. Getting Started Introduction Thank you for purchasing the AstraNET e3420 / e3470 scanner. The AstraNET e3420 / e3470 scanner is equipped with a USB connector that allows you to make a fast and easy connection to the USB port on your Windows 98 PC. In addition to being easy to connect, this scanner is also easy to use. Simply follow the instructions in this guide and you’ll be scanning in no time. With the powerful software included with your scanner, you can create an archive of scanned images, e-mail or fax images to friends or clients, or create your own Web site gallery. Get ready to unleash your creativity with the UMAX AstraNET e3420 / e3470 scanner. Unpacking the Scanner Your scanner package includes everything you need to get the scanner up and running. If you do not find all of the listed items, contact the retailer at place of purchase or contact UMAX. Package Contents • UMAX AstraNET e3420 / e3470 Flatbed scanner (built-in • • • • • • • Universal Transparency Cover included with AstraNET e3470) USB Interface Cable Quick Start Guide Owner’s Manual Power Adapter Transparency holder (included with AstraNET e3470) UMAX Scanner CD-ROM. This CD-ROM contains software for VistaScan TWAIN driver, Caere® OmniPage® LE OCR, NewSoft® Presto! PageManager (full version), NewSoft® Presto! PageType™ (full version), UMAX Copy Utility Adobe® PhotoDeluxe® Home Edition CD-ROM (or Adobe® Photoshop® LE CD with AstraNET e3470) 7 Getting to Know Your Scanner To gain a complete understanding of the information contained in this manual, it is important that you become familiar with your scanner. The graphics below identify the key scanner components. Document Cover The plastic cover that protects the object glass. Object Glass The glass surface on which documents or images are placed. Power Indicator Illuminates to indicate that the scanner is powered on. Scan, Copy and Custom and Power Saving Buttons AstraNET e3420 Scanner Elements Power Adapter Receptacle 4-Pin USB Connector AstraNET e3420 Back Panel 8 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide Transparency Cover The transparency cover can be raised and lowered over a transparency placed inside the scan area Object Glass The glass surface on which documents or images are placed. Power Indicator Illuminates to indicate that the scanner is powered on. Scan, Copy, Custom and Power Saving Buttons AstraNET e3470 Scanner Elements 4-Pin USB Connector Power Adapter Receptacle AstraNET e3470 Back Panel System Requirements This section defines the minimum system requirements necessary to operate either the AstraNET e3420 / e3470 scanner. Please refer to the section below that applies to your scanner and computer type. PC Requirements • • • • • • An IBM-compatible PC with Pentium processor or higher Microsoft® Windows USB interface connector At least 32 MB RAM memory CD-ROM drive 250 MB of available hard disk space 9 Installing the Software Although UMAX scanners support Plug & Play, we suggest you install the programs on the UMAX CD and bundled software before proceeding with the hardware installation. Please refer to the quick start guide that came with the scanner for installation instructions. Installing PhotoDeluxe (included with the AstraNET e3420) NOTE: Use the following steps to install your scanning software rather than using the add/remove programs to install the software. 1. Insert the CD-ROM labeled “PhotoDeluxe” into your computer’s CD-ROM drive. Your computer should automatically read the disk and display a series of screens regarding product licensing. Follow the onscreen instructions. NOTE: If your computer does not automatically read the CDROM after insertion, click the Start bar and select Run… A dialog box appears. Type “d:\autoplay.exe” in the open text box. If your CD-ROM is designated with another letter, substitute the appropriate letter for the drive. 2. A Licensing Agreement window appears. Enter the country where you are currently located in and click Next. 3. Read the licensing agreement and then click Agree. 4. A PhotoDeluxe Install window appears. Click the Install button. Follow the onscreen instructions. 5. When you get to the Setup Type window, choose Typical. 6. Fill in the user information. 7. Click Next in the Start Copying Files window to begin installing PhotoDeluxe, Adobe Acrobat Reader, Adobe ATM and Microsoft Internet Explorer. Follow the onscreen instructions. 8. After Adobe Acrobat Reader has been installed, a ReadMe file appears. When you have read the ReadMe, select Exit from the File menu. 10 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide 9. The Adobe Type Manager window appears. Click the Install button. Follow the onscreen instructions. 10. When the Adobe Product Registration window appears, enter the relevant information and follow the onscreen instructions. 11. When a screen appears asking if you want to restart your computer, select Yes and click the OK button. NOTE: To access these files you must click on the “Start” bar, select “Programs,” and then select “Adobe.” A cascading file appears with “Read Me” information and other selections to choose from. For information about setting up desktop shortcuts, refer to your Microsoft Windows documentation. Installing Adobe Photoshop LE (included with the AstraNET e3470) NOTE: Use the following steps to install your scanning software rather than using the add/remove programs to install the software. 1. Insert the Adobe Photoshop LE CD-ROM into your CD-ROM drive. 2. Click the Start button in the bottom left corner of the desktop. 3. Choose Run from the Start menu. The Run dialog box opens. 4. Click the Browse button. 5. From the pull-down menu, double click the Photosle CDROM. 6. Double-click on the language you want to install. 7. Double click the Photosle folder to open it. 8. Click on Setup.exe to highlight it, and click the Open button. The path to the Setup.exe file appears in the Open text box in the Run dialog box. 9. Click OK to launch the Setup file. Follow the screen prompts. 10. When the User Information dialog box appears, enter your personal information and the software serial number that appears in the upper right corner of the Photoshop registration 11 card. You can find the registration card in the CD-ROM case. Continue with the installation process by following the remaining screen prompts. Installing the UMAX Scanner CD 1. Insert the UMAX scanner CD into your CD-ROM drive. The installation program should start automatically. The installation program detects the language used on your system and selects it as the language to be installed. Please press the “Next” button and go to the next step. Note : If the installation program doesn’t start automatically, select StartèProgramsèWindows Explorer and then doubleclick on the VistaScan icon (your CD-ROM drive)èSetup icon (as shown in picture B). The installation program will automatically install the VistaScan TWAIN driver and other application software bundled in the CD. It is recommended to install all the software bundled. Installing the Hardware USB Connectors Many newer computers rely on USB technology as the primary method of communication between the computer and its peripherals. With this new USB “plug-and-play” technology your computer automatically configures peripherals. If your computer has a USB port, you must make sure that this port is enabled in the system BIOS. Please refer to the troubleshooting section to learn more about enabling the USB port. Checking Your Computer’s Connectors To use your scanner you need to understand what type of connectors you have on your computer. To determine the connector type, look at the back panel of your computer: 12 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide • A USB port is a small slot ½” long and ¼” wide. Setting Up –General Information • Find a suitable location near your computer to place the scanner. CAUTION: Make sure the surface is flat. Operating your scanner on an uneven surface can damage the internal components. Connecting the Hardware Interface Cables 1. Locate the USB cable that is provided. Plug one end of this cable firmly into the USB port on the back of the computer. USB Connector Port USB Connector Port AstraNET e3420 USB Connector Port USB Connector Port 13 AstraNET e3470 Plug the other end of this cable into the port located on the back panel of the scanner. Connecting the Power Adapter 1. Plug the scanner’s power adapter into an electrical outlet. 2. Insert the other end of this cable into the power adapter receptacle on the rear panel of the scanner. The power indicator on the front panel of the scanner should now be illuminated. 14 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide CHAPTER 2. Your First Scan Scanning an Image with Adobe PhotoDeluxe (included with the AstraNET e3420) 1. Click the Start bar in the bottom-left corner of the screen. 2. Click Programs. 3. Select Adobe. 4. Select PhotoDeluxe Home Edition 5. Click Adobe PhotoDeluxe Home Edition 6. The PhotoDeluxe screen appears with the Seasonal Activities option present. Initially, we recommend you bypass this section. To bypass this section, click Install and then click Cancel. 7. Click the Get & Fix Photo tab. A row of icons appears. 8. Click the Get Photo icon. A drop-down list appears. Click the Scanners… option. A tabbed bar appears at the top of the screen. Click the Scanner tab. 9. Click the Choose Scanner icon. Click on the VistaScan entry in the input source list. The VistaScan input source is highlighted. Click OK. (NOTE: You only need to do this one time.) Click the Mode tab. Click the Custom icon. The VistaScan window opens. VistaScan software controls the various functions of the scanner and provides a communication path between the scanner and the PhotoDeluxe software. NOTE: Before using your scanner for the first time, use the Scanner Test utility to verify that the scanner is able to communicate with the computer. A test window appears the first time you launch the VistaScan software after installing the scanner. 10. Click the Scanner Test, and the UMAX Scanner Test Program window opens. Click the Test button to test the scanner. 15 11. If the scanner passes, “Scanner Link Successful,” appears in the status box. Click OK. If the scanner test fails, check your connections and try the test again. 12. Click the Custom icon. 13. Select an item you would like to scan (a picture, a drawing, etc.). 14. Lift the document cover and place the item face-down so the top center of the document aligns with the arrow (∇) at the back edge of the object glass. 15. Click the Preview button on the right side of the VistaScan Beginner window. The scanner begins a low-resolution scan of the item. 16. When the preview scan is complete the preview image is displayed in the Preview window (on the left side of the VistaScan window). You can change the view of the Preview image using the “Zoom Tool,” or select a scanning region using the “Frame Selection Tool.” To find out more about how to use these tools, click on the user tips text that appears when your cursor pauses over the tool. NOTE: You must have a browser installed in order to view the VistaScan online help. 17. In the Click to Scan section of the VistaScan Beginner window, click the icon that corresponds to the type of image you are scanning. For example, if you are scanning a color photograph, choose “Color Photo.” To scan text or a black and white drawing, choose “Text/Lineart.” The image is scanned and you return to the PhotoDeluxe window. NOTE: Choosing an icon in the “Click to Scan” area does two things: it activates the scanner, and automatically sets the scanner settings. This ensures you get the best scanning results for the item you are scanning. 16 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide 18. A pop-up message appears on the right side of the screen indicating that you should click the Done tab. 19. Click the Done tab. A Save as window opens. Enter a file name for the scanned image. Indicate which folder or directory you want to save the image file to, and specify in what file format you want to save the image. NOTE: If you do not assign a file name, the computer automatically assigns a name that consists of the date, and a two-digit reference number. 20. Enter a graphic title for the image that will appear in the My Photos window. 21. Click on the Save & Send icon. Choose save from the dropdown menu. Click the Save button to save the image. 22. Close the VistaScan window by clicking Exit. Scanning an image with Adobe Photoshop LE (included with the AstraNET e3470) 1. Double click on Adobe Photoshop LE icon to open it. 2. Choose Import from the File menu. 3. Choose Select Twain_32 Source 4. Choose VistaScan32 VX.XX. This will establish the AstraNETe3470 driver as the driver Photoshop will use. 5. Choose Import, and then select TWAIN_32 6. The scanner driver “VistaScan” will be activated and appear. The driver should display the “Beginner” interface. If not, click 7. Place the image to be scanned on the object glass. 8. Click the Preview button. 9. Using the crop features, set the desired scan area. See VistaScan Beginner Interface below for more information on selecting the scan area. 17 10. Click the icon that represents the type of media you are scanning. 11. VistaScan closes and the scanned image appears in Photoshop. 12. Modify the image using the Photoshop tools. 13. Choose Save As from the File menu to save the scanned image. Enter the file name, save location and file type (ie. JPG, TIFF, etc) Turning the Scanner Lamp On and Off To turn the scanner lamp off using Power Saving button: You can turn the scanner lamp on and off using the Power Saving button. Simply press the Power Saving button to turn the scanner off. Press the button again to turn the scanner on. To turn the scanner lamp off using VistaAccess: Click icon of VistaAccess located in the lower right corner of your monitor in the Windows control strip. Select the Lamp On/Off control function. You can click the Lamp Off item to turn off your scanner lamp. To turn the scanner lamp on, open the VistaScan software, or simply click the Lamp On item from Lamp On/Off control function in the VistaAccess. NOTE: The scanner lamp is different from the Power Indicator light. The Power Indicator light is the very small, green light located on the front panel of the scanner. This indicator remains ON whenever the scanner is plugged into an electrical outlet (regardless of whether the Power Saving utility is engaged). 18 CHAPTER 3. Scanning Basics VistaScan is the primary program or driver you use to scan with your AstraNET e3420 / e3470 scanner. It is a TWAIN-compliant program, which means that it can be run from other programs that support scanning, like PhotoDeluxe, OmniPage, and others. It is also a stand-alone program, which allows you to scan images for a variety of uses, even without launching another program first. Setting VistaScan Preferences Preferences control scanner settings that you generally do not modify every time you use the scanner. The Preference settings are used as the default settings for several of the scan settings. To access the VistaScan Preferences, click the Preferences icon in the upper right corner of the VistaScan window. The Preferences cover three areas: • • • General Scan Destination Scanner Information A tab at the top of the Preferences window indicates each VistaScan preference group. To view the Preference settings for an area, click on the associated tab. General The General tab contains preference settings that control color matching and color correction, and whether to display the ruler and tips. 19 Color Matching/Correction Color Matching allows you to fine-tune the colors of scanned images so that they emulate the colors of your original source documents as closely as possible. This is accomplished using MagicMatch. When you click on the MagicMatch checkbox (so a checkmark appears) the Profile List displays. A profile is a list of applicable calibration profiles, which MagicMatch uses to render a final output image. If a printer or calibration profile is not chosen, MagicMatch will calibrate the image to optimize its display on a monitor. MagicMatch only functions when you are scanning in color mode. When you are using Magic Match, it automatically disables the Level/Curve and Color Adjustment/Balance settings in the VistaScan Advanced window. 20 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide Show Ruler The Show Ruler command displays or hides the rulers that border the top and left sides of the Preview window. These rulers correspond to the rulers on your scanner's object glass. Clicking on the Show Ruler checkbox turns off (removes the checkmark) and hides the ruler. Clicking on the checkbox again turns the feature on (displays a checkmark) and shows the ruler. Tips Help The Tips Help option determines whether tips are displayed when you pause with your cursor over a VistaScan option. Click on the Tips Help box to enable tips (displays a checkmark). When a checkmark appears, clicking the checkbox disables the tips and removes the checkmark. Scan Destination The options in this Preferences tab specify how scanned images are stored, printed, faxed, transferred to another application, or transmitted via e-mail. 21 File To set the location for your stored images: 1. Click on the File icon. The file preferences appear to the right of the Scan To icon set. 2. Enter the directory in which you want to store the scanned image file, in the File Directory text box. If you are not sure of the directory path, click the Browse button to locate the desired directory. 3. Enter the file name under which you want to store the scanned image files (such as TMP) in the File Name text box. 4. Select the file format in which you want to save scanned images from the File Format drop down list. Printer To specify which printer to use when printing scanned images: Click on the Printer icon. The are currently selected as the default appears to the right of the Scan To icon set. 1. If you want to change any of the printer settings, click on the Properties button. The standard Print Setup dialog box opens. Make any changes you want, and then click OK to return to the Preference settings. E-mail To specify which e-mail application to use when you e-mail scanned images: 22 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide 1. Click on the E-mail icon. The e-mail preferences appear to the right of the Scan To icon set. 2. Click on the button next to the e-mail software you are using (Microsoft Exchange or Lotus cc:Mail). 3. Select the image format you want to use when you attach scanned images to your email application from the Image Format drop down list. Fax 1. Click on the Fax icon. The fax driver (or printer driver if a fax driver is not selected) currently selected as the default appears to the right of the Scan To icon set. 2. If you want to change any of the settings, click on the Properties button. The standard Print Setup dialog box opens. Make any changes you want, and then click OK to return to the Preference settings. Application 1. Click on the Application icon. The application preferences appear to the right of the Scan To icon set. 23 2. Enter the application name to which you want to send the scanned image files (such as Presto! PageManager) in the Application Name text box. 3. Enter the file name of the application executable in the File Name text box. If you are not sure of the directory path, click the Browse button to locate the correct path. 4. Select the image format in which you want to save scanned images from the Image Format drop down list. Scanner Information The Scanner Information tab displays important information about your scanner. 24 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide The information includes: • • • • • • Scanner Manufacturer Scanner Model Firmware Version VistaScan Version Maximum Scan Width and Length Maximum Resolution VistaScan Beginner Window Features The VistaScan Beginner window appears when you launch VistaScan. The features of the VistaScan Beginner window let you scan a wide variety of documents, photos, and graphics. Just click a button. Scanning an item via the Beginner window consists of just a few steps: 1. Perform a preview scan of the item to be scanned by clicking the Preview button. The item is quickly scanned at lowresolution, and is displayed in the Preview window (on the left side of the VistaScan Beginner window). 25 2. Select what you want to do with the image after it is scanned using the Scan To icons. 3. Specify what kind of image you are going to scan, and start the final scan process using the Click To Scan icons. Performing the Preview Scan The Preview feature lets you scan an item at low-resolution so you can define the specific area to be scanned when you scan at higher resolution. To preview the item you are going to scan: 1. Place the item you want to scan face-down on the object glass, under the inverted triangle that appears in the center of the rear ruler. 2. Click the Preview button on the right side of the Beginner window. The image is quickly scanned and displayed in the Preview window. There are three Preview tools in the VistaScan Beginner window. Zoom Tool Frame Tool Move Tool Zoom tool – Lets you enlarge or reduce the view of the image in the Preview window. To use the Zoom tool: Once the preview image appears in the Preview window, click on the Magnifying Glass icon. 26 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide Move your cursor into the Preview window and click. The image enlarges. To reduce the view size, press the shift key (the command key on the Macintosh) and click in the Preview window. Frame tool – Lets you select the portion of the image displayed in the Preview window you want scanned in the final scan step. You can size the selection frame by clicking on the Frame tool and placing your cursor over one of the four edges of the frame (which changes the cursor shape to a two-headed arrow), drag the Frame inward to reduce the size, or outward to increase the size. You can also move a selected frame by positioning the cursor inside the frame (which changes the cursor shape to a four-direction arrow), and dragging the frame to another location in the Preview window. Move tool – Lets you move an image in the Preview window so you can see portions that are not visible because the image is zoomed too large to display completely. Click on the Move tool. Put the cursor inside the Preview window (which changes the cursor shape to a hand). Scroll the image view by clicking and dragging the cursor. Selecting the Scan to Device or Application To specify the device or application to which you want to send the scanned item, click on the icon that represents this device or application The icons include: File – stores the scanned image in a file using the file name specified in the VistaScan Preferences. 27 Print – prints the scanned item on the default printer. Fax – faxes the scanned item using your fax driver. Application – sends the scanned item to the applications specified in the VistaScan Preferences. E-mail – sends the scanned item as a graphic file to your Microsoft Exchange or Lotus cc:Mail e-mail application. (NOTE: Other e-mail applications are not supported.) Defining the Type of Image to Scan The Beginner window provides pre-defined scanning options so you can quickly and easily scan any of the following items: • • • • Color Photos – use this setting when you want to scan color or black and white photos Printed Matter – use this setting when you want to scan something that has been printed like a brochure, magazine, etc. Text/Lineart documents – use this setting when you want to scan the text contained in a document, or when you want to scan simple lineart graphics Web Images – use this setting when you want to scan graphics and then use them on the web To specify the type of image you are going to scan, click on the icon that represents the type of item you want to scan. Color Photos Settings icon Text/Lineart Settings icon 28 Printed Matter Settings icon Web Image Settings icon UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide Clicking on any of these icons automatically starts the final scan process using the pre-defined scan settings. The scanned image is saved or sent to the device or application you specified by clicking on the Scan To icon. VistaScan Advanced Features The VistaScan Advanced window gives you the ability to adjust the scan setting individually so you can customize the settings for the type of document you are going to scan. If you are a novice computer user, you may want to use the VistaScan Beginner window until you are more familiar with VistaScan and the scanning process. The Beginner window options are preset to provide a quick and easy way to scan images. If you are an experienced computer user with some scanning experience, you can use the features contained in the Advanced window to optimize the scan process for the specific item you are going to scan. The Advanced window contains the following tools and features you can use to scan documents: • • • • • • • • • • Original Document Source Settings Image Mode Settings Resolution Settings Descreen Settings Filter Settings Scaling Options Auto Adjustment Setting Scan Control Unit Multiple Scan Mode Settings Color Adjustment Feature Panel 29 Changing the Original Document Source The Original Document Source setting identifies the item you want to scan. You can choose from the following settings: Flatbed Reflective: Scans paper originals (non-transparencies) e.g., photographs, documents, and brochures. Three other setting options appear onscreen that are not available with this scanner: UTA Transmissive, UTA Negative, Automatic Document Feeder. Changing the Image Mode VistaScan can scan a wide variety of image types. 30 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide True Color, RGB: Scans a full color photo or document. The RGB indicates the colors of Red, Green and Blue. This setting creates larger files than the B/W Photo setting. True Color, CMYK: Converts RGB (video) color data into CMYK (printed) color data using a special color transformation process. When scanning is completed the CMYK image is ready for printing on a CMYK color printer. NOTE: Most ink jet printers use RGB rather than CMYK printing. 256 Colors: Scans color images using 256 colors. The 256 color images take up less memory and hard disk space than the True Color RGB option. Web Photo: Scans an image at the appropriate resolution for display on the monitor. B/W Photo: Scans black-and-white photos using 256 shades of gray (ranging from white to black) so you get smooth shade transitions in your scanned image. B/W Document: Scans text documents, black-and-white line art, and other black-and-white documents. This selection creates the smallest files. FAX: Scans at the appropriate resolution for faxing. OCR: Scans at the appropriate settings for optimal OCR recognition. True Color 42-bit RGB: Scans a full-color photo or document using 42-bits of information to define each pixel. The RGB indicates the colors of Red, Green and Blue. This setting creates larger files than the True Color RGB setting. B/W Photo, 14-bit: Scans a black-and-white photo using 14-bits of data to define each pixel. This setting produces more gray shade accuracy than the B/W Photo option, but also produces larger file sizes. 31 NOTE: Not all graphic applications support higher than 24-bit graphic files. To determine whether the software you want to use is capable of working with higher than 24-bit graphics, refer to your software documentation. Changing the Resolution Setting Scanning resolution is measured in dots per inch (DPI). Resolution determines the amount of information the scanner will capture in a scanned image. The higher the resolution, the finer the image detail and the larger the file sizes. VistaScan lets you choose from the following resolution settings: • • • • • • • • • • • 32 Higher – this option opens a drop down menu that contains higher resolution settings which include 9600, 8400, 7200, 6000, 4800, 3600, 2400, 1800, and 1600 dpi selections. 1200 800 600 400 300 200 150 100 75 Custom UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide The table below gives you an idea of the file sizes you can expect based on the original image size and the resolution setting you specify. These values are based on scanning images in 24-bit, True Color RGB mode. Image sizes shown below are given in megabytes. Table 1. Resolution/File-Size Guidelines Resolution (dots per inch) 72 100 200 300 400 600 800 1200 Image Size 4x5 Image Size 5x7 Image Size 8.5x11 0.30 0.58 2.29 5.15 9.16 20.60 36.60 82.40 0.53 1.00 4.01 9.01 16.00 36.10 64.10 144.20 1.39 2.68 10.70 24.10 42.80 96.30 171.20 385.20 NOTE: Choosing the True Color RGB 42-bit setting captures more data than the 24-bit setting. This means that the file sizes listed above will be larger if you scanned images using the True Color 42-bit RGB setting. Choosing the Best Resolution for Your Scanning Project To choose the best resolution for scanning, determine what you are going to do with the image once it is scanned. Matching your scanning resolution to the image use will give you the best image for that purpose and will keep the file sizes to the minimum needed. 33 Table 2. Recommended Resolutions Image Use Printing Viewing on the Screen Viewing on the Web OCR, B/W Pre-Press Enlarging or reducing Recommended Resolution 300 – 600* 72 72 300 600 600 * Depending on the resolution of your printer Using Custom Resolution Settings You can also specify custom resolution settings that you can use when you scan. The maximum custom resolution setting you can define is 2400 dpi. To define the custom resolution settings: 1. Choose the Custom… option from the Resolution drop down menu. The Custom Resolution window opens. 2. Enter the desired resolution setting (between 50 and 2400 dpi) in the Custom resolution #1 text box. 3. Repeat step 2 to define the Custom resolution #2 and Custom resolution #3 settings. 34 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide 4. Click OK. The settings you defined appear on the Resolution setting drop down menu, under the Custom heading. Changing the Descreen Feature The Descreen option helps eliminate the patterns that can appear when you scan printed images found in magazines, brochures, catalogues, etc. This is accomplished by changing the number of lines that appear in every inch (lines per inch) of the scanned image. The Descreen feature is unavailable when you have chosen the B/W Document, Fax or OCR resolution settings. To change the Descreen setting: 1. Click the Descreen option to display the drop down menu. 2. Choose one of the descreen options: No Descreen — No Descreening. Magazine — Specifies 133 lines per inch. This option smoothes the fine dot pattern found in glossy magazines. Newspaper — Specifies 85 lines per inch. Smoothes the coarse grain pattern commonly found in newspaper images. 35 Art print — Specifies 175 lines per inch. Smoothes the fine dot pattern found in high quality art prints. Custom – Opens the Custom Descreen window, which allows you to specify a custom line screen value. Refer to the Using Custom Descreen Settings section for information about how to set custom descreen values. Using Custom Descreen Settings You can also specify custom descreen settings that you can use when you want to change the lines per inch setting to eliminate patterns that are generated while scanning printed images. You can enter custom settings that range from 35 to 400 lines per inch. To define the custom descreen settings: 1. Choose the Custom… option from the Descreen drop down menu. The Custom Descreen window opens. 2. Enter the desired lines per inch setting (between 35 and 400 lpi) in the Custom descreen lpi #1 text box. 3. Repeat step 2 to define the Custom descreen #2 and Custom descreen #3 settings. 4. Click OK. The settings you defined appear on the Descreen setting drop down menu, under the Custom heading. Changing the Filter Setting Image filters are used to soften or sharpen edges and boundaries of an image. 36 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide VistaScan provides the following filter options: No Filter — Use this option when you do not want to sharpen or blur the image. Sharpen — Use this option to sharpen lines that may be fuzzy or not clean in the original image. Sharpen More — Use this option when you want to sharpen the image more than the standard Sharpen filter does. Blur — Use this option when you want to soften the edges of an image. Blur More — Use this option when you want to soften the edges more than the Blur filter does. Changing the Scale Factor Scaling lets you automatically enlarge or reduce an image from its original size (100%) as it is scanned. The scale factor affects the size of the scanned image and the printed scan output. You can scale the image using any of the scale factors listed below: • • • • • 200% 150% 100% 50% 25% 37 • • 10% Custom You can also specify a custom scale factor by choosing the Custom option from the Scaling drop down menu. See the Using Custom Scaling Settings section for more information about specifying a custom scale factor. Using Custom Scale Settings You can specify custom scaling settings to use when you scan. To define the custom scaling settings: 1. Choose the Custom… option from the Scaling drop down menu. The Custom Scaling window opens. 2. Enter the desired scale factor in either the Width or Height text box. When locked, ( ) width and height entries are identical. The width and height fields are dynamic, updating one field automatically changes the other field. If the scale output size is unlocked ( ), you can set the width and height output dimensions individually. 3. To change the unit of measure, click on the down arrow next to Height and/or Width text boxes to display the possible settings. You can choose from Inch, Centimeter, Pixel or Percent. 4. Click OK. 38 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide Using the Auto Adjustment Feature Auto Adjustment provides a simple way to adjust the light and dark values of a color or grayscale image you want to scan. To automatically adjust the light and dark values: 1. Place the item you want to scan on the scanner object glass. 2. Click the Preview button from the VistaScan Advanced window. 3. Select an area that you want to adjust using the Frame tool. You can edit the Preview image before scanning the final image using the “Zoom Tool” and the “Frame Selection Tool.” To find out more about how to use these tools, click on the user tips text that appears when your cursor pauses over the tool. NOTE: To use VistaScan online help you must have a browser installed on the system. 4. Click the Auto Adjustment check box. The selected area is adjusted and the preview image refreshes, displaying the results you can expect when you perform the final scan. Using the Scan Control Unit The Scan Control unit contains the Preview and Scan buttons, and the Scan To options. 39 Selecting the Scan to Device or Application To specify the device or application to which you want to send the scanned item: 1. Click on the arrow above the Scan To text on the Scan Control unit. The Scan Control unit panel slides back to display the Scan To icons. Click on the icon that represents the device or application to which you want to send the scanned item. The icons include: File — stores the scanned image in a file using the file name specified in the VistaScan Preferences. Print — prints the scanned item on the default printer. Fax — faxes the scanned item using your fax driver. Application — sends the scanned item to the applications specified in the VistaScan Preferences. E-mail — sends the scanned item as a graphic file to your Microsoft Exchange or Lotus cc:Mail e-mail application. Using the Multiple Scan Mode You can select multiple portions of the image you scanned in Preview mode using the Multiple Frame tool. 40 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide The Multiple Frame tool allows you to create two or more selection frames in the Preview Window. To create more than one selection frame: 1. After you have scanned an image in Preview scan mode, click on the Multiple Frame tool. 2. Select the area you want contained in the first frame by clicking on the point at which you want to begin the frame, and then dragging the tool diagonally until the area of interest is contained in the marquis box. 3. Click outside of a selected area to save the frame. To create other frames, repeat steps 1 and 2 until you have created all the desired frames. 4. After you create a frame, the Single Frame tool is automatically selected so you can resize or move the frame you just created. To select one of the frames you created, double-click on the desired frame. The frame border of the active frame changes to a marquis style frame (dotted lines). Once a frame is selected, double-click on a frame to display the Job Information window for that image, which contains the image information. To remove a selected frame: 1. Click on the Job List button. Thumbnails of the selected frames appear in the job list window. 2. Click on the thumbnail of the frame you want to remove. A red box appears around the selected thumbnail. The frame in the 41 Preview window associated with the thumbnail, changes to a dashed outline. 3. Click on the “X” button, located in the bottom-left corner of the thumbnail, to remove the frame. Using the Color Adjustment Features The Color Adjustment features allow you to make adjustments to the colors and/or tones in an image. The following lists the color adjustment settings you can modify: • • • • Brightness, contrast, highlights, shadows, and gamma Image tones Color balance Rotation/Invert Adjusting Image Brightness, Contrast, Highlights and Shadows When you click on the Brightness/Contrast tab from the Color Adjustment panel a series of slide bars appear. Adjust the associated tones by dragging the slider in one of the bars to the left or the right. 42 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide Using the Brightness Bar This setting determines the overall intensity level (gray level) of an image. Moving the slider on the scroll bar to the right increases the brightness. Moving it to the left decreases the brightness. The default setting is zero 0. The maximum brightness setting is 100, the minimum setting is –100. Using the Contrast Bar This setting controls the difference between light and dark areas in an image. Moving the slider on the scroll bar to the right increases the gray shades between light and dark areas. Moving it to the left decreases gray shades between light and dark areas. The default setting is zero 0. The maximum contrast setting is 100, the minimum setting is –100. Highlight Bar This setting defines the lightest (whitest) tones in the scanned image. If you broaden the range that includes the highlight points, the pixels within the newly specified range are be remapped allowing you to see more details in a color/gray image. Moving the slider on the scroll bar to the left increases the brightness. Moving it to the right decreases the brightness. The default setting is 255. The maximum highlight setting is 255; the minimum is 1 (which is white). Shadow Bar The Shadow bar defines the darkest tones in the scanned image. Moving the slider on the scroll bar to the left increases the brightness in shadowed areas. Moving it to the right decreases the brightness in shadowed areas. The default setting is 0. The maximum shadow setting is 254 (which is black), the minimum setting is 0. 43 Gamma Bar The Gamma bar alters the mid-range gray tones in the scanned image. All optical devices, such as monitors and scanners, have some variance in their light sensitivity characteristics. To get a scanned image with good results, VistaScan provides gamma adjustment capabilities so you can compensate for this variance in your scanner. Moving the slider on the scroll bar to the right increases the brightness of the mid-range gray tones. Moving it to the left decreases the brightness of the mid-range gray tones. The default setting is 1.2. Reset Button Click the Reset button to cancel the changes and return the value to the default setting. Adjusting the Image Tones The Curve command is another way to make precise adjustments in the highlight, midtones, or shadow levels in your images. Using this feature corrects the gray/color values in an image. You change the values by altering the shape of the curve that represents the brightness values of pixels. 44 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide Click Reset to cancel the changes and return the value to the default setting. Adjusting the Color Balance The Color Adjustment feature controls the hue and saturation of a particular color. When you click on the Color Balance tab from the Color Adjustments panel, a continuous color spectrum wheel appears. When you click in the wheel the image tones are shifted to the particular hue that is represented in that area. Click the Reset button to cancel the changes and returns the value to default setting. Rotating/Inverting an Image You can rotate an image clockwise or counter clockwise, and you can flip images 180 degrees vertically or horizontally. 45 The following lists the possible rotate and flip selections: • • • • • • • • Flip/Rotate Horizontally — flips the image horizontally and rotates it 90 degrees counter clockwise. Flip Horizontal — flips the image horizontally. Rotate 90 CCW — rotates the image 90 degrees counter clockwise. Rotate 90 CW — rotates the image 90 degrees clockwise. Normal — does not rotate or flip the image. Flip Vertical — flips the image vertically. Rotate 180 — rotates the image 180 degrees clockwise. Inverts an image — changes all the dark tones in an image to light tones, and all of the light tones to dark tones. This option can NOT be reversed using the Edit menu Undo command. Clicking on the image that shows the desired orientation rotates or flips the image. Clicking the Reset button cancels the rotate or flip action and returns the image to the original orientation. Using VistaAccess –Direct Access VistaAccess is a utility that provides instant access to several VistaScan applications. VistaAccess loads at startup, and can be found in the system tray. When VistaAccess is open, it allows you to open any of the listed applications with a few clicks of your mouse. 46 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide To use VistaAccess from the PC: a) Click on the Start bar. Click on the Programs option. When the Programs pop-up menu appears, click the VistaScan option. The VistaScan pop-up menu appears. Click the VistaAccess option to display the scanner icon in the Windows Task bar (near the time display in the lower right corner of the window in the system tray). b) Click the scanner icon in the system tray using your right mouse button. A pop-up menu appears which contains: • • • • • • • • VistaScan VistaShuttle Copy Utility Scanner Test Push Button Configuration Lamp On/Off Control Find/Refresh Scanner Exit c) Click on one of the listed applications or utilities to launch the software. d) Click the Find/Refresh Scanner option to re-initialize the scanner. Click the Help option to view VistaAccess online help. Click the Exit option to remove the scanner icon from the Windows Task bar and close VistaAccess. Using VistaShuttle VistaShuttle is an application that provides an easy way for you to create greeting cards, wallpaper for your computer desktop, a screen saver for your computer, e-cards (e-mail greeting cards), and more. To use VistaShuttle to create an E-Card (electronic greeting card you send via e-mail): 1. Click the scanner icon in the system tray (to the far right of the Windows task bar) using your right mouse button. Select the 47 VistaShuttle application from the VistaAccess menu. The VistaShuttle Main window appears. 2. Click on the E-Card icon. The VistaScan Beginner window opens so you can scan an item to include in your electronic greeting card. 3. Lift the scanner’s document cover and place your document face-down in the center of the scanner’s object glass. 4. Click Preview to preview the scanned item. You can edit the Preview image before scanning the final image using the “Zoom Tool” and the “Frame Selection Tool.” To find out more about how to use these tools, click on the user tips text that appears when your cursor pauses over the tool. NOTE: You must have a browser installed in order to view the VistaScan online help. 5. Click the icon that most closely represents the item you are going to scan in the Click To Scan area of the VistaScan Beginner window. The item is scanned, and VistaScan automatically closes. After a moment the VistaShuttle E-Card window appears with the scanned item in the default E-Card template. 6. Click on the scanned item to display the image handles. Drag one of the image handles outward to enlarge the image, or inward to reduce the image. 48 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide You can customize the E-Card template frame that surrounds the scanned item, the stamp graphic or the paper type by clicking the desired option from the buttons in the left column. 7. Click and drag any of the E-Card template elements to move them around, creating your own E-Card style. 8. Choose the Add text command from the Text menu (or click on the Text button from the left-hand column). The Text Setting window opens. 9. Enter the E-Card greeting text in the text box. 10. You can modify the font type, font size, font style (bold, italic, underlined), text alignment (left, right or centered), and text color by selecting an option from the dropdown lists or by clicking on the associated icon from the button bar at the top of the E-Card window. 11. Click the Finish button to place the text on the card. 12. Click the Close button in the upper right corner to close the Text Setting window. You can move the text box around the 49 E-Card until you find the right spot. Click outside the text box to anchor the text to the chosen spot. 13. Click the Mail button from the E-Card window. The Send dialog box appears. 14. Choose your e-mail application from those listed (only Microsoft Exchange and Lotus cc:Mail are supported), and click the Send button to open the application and attach your E-Card to the message. 15. Send your e-mail message. Using the UMAX Copy Utility The UMAX Copy utility lets you scan and automatically print copies of an image. To use the copy utility: 1. Click on the Start bar. Click the Programs option. When the Programs pop-up menu appears, click the VistaScan option. The VistaScan pop-up menu appears. Click the UMAX Copy Utility selection to open the program. 2. The UMAX Copy Utility window appears. 50 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide 3. Select your copy settings. Click the Copy button to make the copies, then click Exit when you are finished. UMAX Copy Utility Features Brightness: Lets you select the brightness levels to use when you print the copies of the scanned image. If the image is too dark, click the up arrow to lighten the copy. If the image is too light, click the down arrow to darken the copy. Original Image: Lets you specify the type of image to be copied — Color, Gray or B/W. The Single Photo option automatically crops unnecessary white space around the image (no matter where the image is placed), reducing memory storage space and speeding up the scanning. Printout Quality: Choose Normal for draft quality, or choose Best for high quality images. • • • B/W images — Selecting Best or Normal produces the same output. Gray images — Selecting Best uses an enhanced filter to improve image quality but slows down the print speed. Color image — Selecting Normal uses an enhanced filter to improve color quality; selecting Best uses the MagicMatch function to produce the best image quality. Printer Setup — Opens the Printer Setup dialog box. Reset — Returns any settings you have modified to the default settings. Exit — Returns you to the desktop window. Numeric Buttons — Lets you specify the number of copies by clicking on the desired number. The number appears to the left. Scaling — Sets the printout size of your scanned image; the default is 100%. Copy/Stop — Copy your scanned image by clicking the Copy button. When copying begins the button text changes to read Stop. To stop printing copies, click the Stop button. 51 CHAPTER 4. Push Button Scanning The defining feature of the AstraNET e3420 / e3470 is its push button functionality. You can scan an image to e-mail, perform OCR (optical character recognition), or even use the scanner as a copy machine by pushing one of the three buttons on the front panel of the scanner. You can increase your productivity by accessing all of the normal scanner functions without having to launch the software applications through the onscreen interface. Before you can use these timesaving functions, you need to configure the settings for each button. Follow the appropriate set of instructions below to configure the variables for each button. Configuring the Push Buttons To access the configuration utility for the push buttons, follow the appropriate instructions below: 1. Click the scanner icon in the Control Strip using your right mouse button. A pop-up menu appears which contains: • • • • • • • • VistaScan VistaShuttle Copy Utility Scanner Test Push Button Configuration Lamp On/Off Control Find/Refresh Scanner Exit 2. Click the Push Button Configuration option. The Push Button Configuration window appears. 53 NOTE: There are three icons in the Push Button Configuration window. Each icon represents a separate scanner button function. Clicking on the icon displays a window with variables. Intelligent Image Process Engine (IIPE) Intelligent Image Process Engine (IIPE) automatically determines the document type, brightness and optimum resolution for scanning your image on the AstraNET e3420. When the Intelligent Image Process Engine (IIPE) box is checked, IIPE is activated and access to the document type, resolution, brightness and image size settings are disabled. To gain access to the scanner settings, the Intelligent Image Process Engine (IIPE) should not be checked. Configuring the Scanner Button Values 1. 54 When the Push Button Configuration utility opens, the scanner settings are automatically displayed. Select the image editing software you want to scan to when you press the Scan push button, by clicking on the arrow to the right of the Scan Destination field. A list of the available applications appears. Choose one of the available applications from the drop-down menu. UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide 2. If the application you want to scan to is not shown in the Scan Destination drop-down list, click the Add button (to the right of the scan Destination drop-down list). The Add Application window opens. Enter the application name in the Application Name text box. Enter the path and the executable file name for the application you want to use in the File Location text box. If you are not sure of the path or the exact executable name, click the Browse button to locate the appropriate file. 3. Click OK to return to the Push Button Configuration window. Select the application you added to the Scan Destination dropdown list. 4. Select the type of image you are scanning by clicking on the arrow to the right of the Document Type field and choosing one of the available document types from the drop-down menu. 5. Select the desired resolution by clicking on the arrow to the right of the Resolution field and choosing one of presets from the drop-down menu. 6. Select a scanning intensity level (brightness) by clicking on the arrow to the right of the Brightness field and choosing the desired brightness level from the drop-down menu. 7. Indicates the type of material the original image is printed on. Select either Reflective or Transmissive by clicking the arrow to the right of the Original field. 55 8. Select the size of the original image by clicking on the arrow to the right of the Scan Area field. 9. Click the OK button to save the Scan push button configuration settings. These settings will be used whenever you press the Scan button on the front of the scanner. NOTE: You can also click the Default button to return the values in each field to the default settings. Then click OK. Configuring the Copy Button Values 1. Click the Copy icon to open the window that contains the variables you are adjusting. 2. Select the printer driver you want to use to print the copies, by clicking on the arrow to the right of the Copy Destination field. Choose one of the available printers that is connected to your computer from the drop-down menu. 3. Select the type of image you are scanning by clicking on the arrow to the right of the Document Type field and choosing one of the available document types from the drop-down menu. 4. Select the desired resolution by clicking on the arrow to the right of the Resolution field and choosing one of resolution presets from the drop-down menu. 5. Select a scanning intensity level (brightness) by clicking on the arrow to the right of the Brightness field and choosing the desired brightness level from the drop-down menu. 6. Original indicates the type of material the original image is printed on. Select either Reflective or Transmissive by clicking the arrow to the right of the Original field. 7. Select the file size for the scanned image by clicking on the arrow to the right of the Scan Area field and choosing the desired dimensions from the drop-down menu. 56 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide 8. Click the OK button to save the Copy push button configuration settings. These settings will be used whenever you press the Copy button on the front of the scanner. NOTE: You can also click the Default button to return the values in each field to the default settings. Then click OK save these values for the copy button. Configuring the Custom Button Values 1. Click on the Custom icon to open the window that contains the variables you are adjusting. NOTE: The Custom icon controls the values for both the Email and FAX and OCR (optical character recognition) features. You configure the variables for each function separately. To configure the values for the e-mail function: 1. If the E-mail icon is not selected (enclosed in a red box), click the E-mail icon. 2. Select the e-mail application (only Netscape and Eudora and Lotus cc:Mail are supported) to send the scanned image to, by clicking on the arrow to the right of the Mail Destination field. 3. Select the type of image you are scanning by clicking on the arrow to the right of the Document Type field and choosing one of the available document types from the drop-down menu. 4. Select the desired resolution by clicking on the arrow to the right of the Resolution field and choosing one of resolution presets from the drop-down menu. 5. Select a scanning intensity level (brightness) by clicking on the arrow to the right of the Brightness field and choosing the desired brightness level from the drop-down menu. 57 6. Original indicates the type of material the original image is printed on. Select either Reflective or Transmissive by clicking the arrow to the right of the Original field. 7. Select the file size for the scanned image by clicking on the arrow to the right of the Scan Area field and choosing the desired dimensions from the drop-down menu. 8. Click the OK button to save the Custom E-mail push button configuration settings. The Custom setting is now configured to scan and send the scanned image to the selected e-mail application. To configure the Custom button to scan and OCR a document, refer to the To configure the values for the OCR (Optical Character Recognition) function section that follows. NOTE: You can also click the Default button to return the values in each field to the default settings. Then click OK save these values for the e-mail function of the Custom button. To configure the values for the FAX function: 1. If the FAX icon is not selected (enclosed in a red box), click the FAX icon. 2. Select the FAX driver to send the scanned image to, by clicking on the arrow to the right of the FAX Destination field. 3. Select the type of image you are scanning by clicking on the arrow to the right of the Document Type field and choosing one of the available document types from the drop-down menu. 4. Select the desired resolution by clicking on the arrow to the right of the Resolution field and choosing one of resolution presets from the drop-down menu. 58 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide 5. Select a scanning intensity level (brightness) by clicking on the arrow to the right of the Brightness field and choosing the desired brightness level from the drop-down menu. 6. Original indicates the type of material the original image is printed on. Select either Reflective or Transmissive by clicking the arrow to the right of the Original field. 7. Select the file size for the scanned image by clicking on the arrow to the right of the Scan Area field and choosing the desired dimensions from the drop-down menu. 8. Click the OK button to save the FAX push button configuration settings. The Custom setting is now configured to scan and send the scanned image to the selected e-mail application. To configure the Custom button to scan and OCR a document, refer to the To configure the values for the OCR (Optical Character Recognition) function section that follows. NOTE: You can also click the Default button to return the values in each field to the default settings. Then click OK save these values for the e-mail function of the Custom button. To configure the values for the OCR (optical character recognition) function: 1. If the OCR icon is not selected (enclosed in a red box), click the OCR icon. 2. Select the text editing application to use by clicking on the arrow to the right of the OCR Destination field. Choose an application from the drop-down menu. 3. NOTE: You do not need to select values for Document Type, Resolution, Brightness, nor for Scan Area. 59 4. Original indicates the type of material the original image is printed on. Select either Reflective or Transmissive by clicking the arrow to the right of the Original field. 5. Click the OK button to save the OCR push button configuration settings. The Custom setting is now configured to scan, OCR and then send the editable text to the selected OCR Destination application. 6. To configure the Custom button to scan and e-mail a document, refer to the To configure the values for the e-mail function section above. NOTE: You can also click the Default button to return the values in each field to the default settings. Then click OK save these values for the OCR function of the Custom button. Using the Push Buttons Once you have configured the variables for each of the push buttons, you can scan images and text by simply pressing one of the buttons on your scanner. To scan using one of the scanners push buttons: 1. Press the Scan, Copy, or Custom (scan to fax, e-mail or OCR) button. 2. A Scan Progress window appears showing you the status of the scanning task. 3. When the scan is complete, the image you scanned appears in the specified application. 60 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide CHAPTER 5. Scanning Projects The UMAX AstraNET e3420 / e3470 scanner includes bundled software to help you with a variety of tasks. This chapter shows you how to make a personalized calendar, create Web-ready images, and even turn a page of text into an online text document that you can edit. Using VistaScan to Scan and Print Images To perform your first scan: 1. Open the VistaScan software application. a. Click on the Start bar. Click on the Programs option. When the Programs pop-up menu appears, click the VistaScan option. The VistaScan pop-up menu appears. Click the VistaAccess option to display the scanner icon in the Windows Task bar (in the lower right corner of the window in the control strip). b. Click the scanner icon in the Task bar using your right mouse button. A pop-up menu appears. c. Click on VistaScan to launch the software. Or you can also: a. Click on the Start bar in the bottom-left corner of the screen. b. Click Programs. c. Select VistaScan. d. Click VistaScan. Using VistaScan to Scan a Photo to E-mail Scanning an image to e-mail is similar to the procedure described in the Using VistaScan to Scan and Print Images section earlier in this 61 guide. Follow steps 1 through 3 as listed in the Scan and Print instructions, then proceed with the following steps: 1. Click on the E-mail icon to set the scanner settings to the best values for scanning an image to e-mail. NOTE: You may need to adjust the destination preferences in the VistaScan Beginner window. For information about setting preferences, refer to Setting the VistaScan Preferences section. 2. Click on the Web Image icon in the Click to Scan area of the VistaScan Beginner window. The scanner starts scanning the image using the appropriate settings for web images. 3. After the image is scanned, a Microsoft Exchange or Lotus cc:Mail e-mail window appears with an icon representing the scanned image embedded in the message area of the window. NOTE: For more information about using Microsoft Exchange or Lotus cc:Mail refer to the user documentation that came with the application. 4. Fill out the rest of the standard e-mail information (address, subject, etc.) as you ordinarily would. Send the e-mail. Using VistaScan with PhotoDeluxe to Create Web-ready Images You can add flair to your Web pages by importing scanned photos. The version of PhotoDeluxe is different for PC and Macintosh users. Follow the appropriate set of instructions based on the type of system you are using. 1. Open the PhotoDeluxe application. For detailed instructions on how to start PhotoDeluxe, refer to steps 1-5 from Chapter 2. Your First Scan. 2. The PhotoDeluxe screen appears. Click on the Get & Fix Photo tab in the upper-left corner, and then select the Get Photo button. 62 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide The Get Photo drop down menu appears. 3. Click the Scanners… option. The VistaScan software opens displaying the Beginner window. 4. Select an image you want to post on a web site (i.e., a picture, a postcard, etc.). 5. Lift the document cover and place the item face-down in the center of the object glass of the scanner. 6. Click the Preview button. The scanner begins a low-resolution scan of the image. The preview image displays in the Preview window. 7. Click on the Web Image icon in the Click to Scan section of the VistaScan window. After the image is scanned, VistaScan automatically closes and you return to the PhotoDeluxe window. The scanned image appears in the PhotoDeluxe work area. 8. Click the Done tab. A thumbnail of the image you scanned appears in the Open Photos window on the left side of the PhotoDeluxe window. 9. Click on the Save & Send icon. 10. Choose the To the World Wide Web… option from the dropdown menu. 63 11. Follow the onscreen instructions for trimming, sizing, reducing, and specifying the file format (either GIF or JPEG compressed formats). If you choose the GIF format: An Export Options window appears notifying you it will convert the photo to the GIF format. Click OK. An Export GIF window appears. If you choose the JPEG format: A Save window appears. 12. Select the location where you want to save the image by clicking on the arrow to the right of the Save in field. This displays your folder or directory structure. Choose a location by clicking on it. 13. Enter the name you would like to save the file as in the File name field. Click the Save button. 14. Click the Done tab. Your Web-ready image is now located in the destination you specified. Using Presto! PageManager to Scan a Form and Edit it with PageType 1. Click the Start bar in the bottom-left corner of the screen. 2. Click Programs. 3. Select Presto! PageManager. 4. Select Presto! PageManager. 5. The Presto! PageManager window appears. 6. Choose Select Source from the File menu. A window appears, choose VistaScan. Select Acquire from the File menu. The VistaScan Beginner window appears. 7. Lift the document cover and place the form you want to scan face-down in the center of the object glass of the scanner. 8. Click the Preview button. 64 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide 9. Click the Text/Lineart icon in the Click to Scan area to begin the scan. 10. When the scan is complete, click the Exit button at the bottom of the window. The scanned image of your form appears in the PageManager Inbox window. 11. Click and drag the scanned form down to the PageType application icon. PageType opens and automatically displays the scanned form. 12. Fill in the form text desired using the PageType tools. 13. Save the image when you have finished editing the form by selecting Save As from the File menu and entering the relevant information. 65 Creating a Calendar with PhotoDeluxe You can create your own calendar using PhotoDeluxe. This process differs for PC and Macintosh users. Follow the appropriate instructions for the system that you are using. 1. Insert the PhotoDeluxe CD in your CD-ROM drive. NOTE: The PhotoDeluxe CD must be loaded in the CD-ROM drive to access the calendar templates. 2. Open PhotoDeluxe (refer to Chapter 2. Your First Scan for instructions on how to start PhotoDeluxe). 3. The PhotoDeluxe window appears. 66 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide 4. Click the Cards & More button. 5. Click the Calendars icon, and choose the Monthly Calendars option from the drop-down menu. 6. Follow the onscreen instructions through step 5, then click the Add tab and choose the scanner icon. The VistaScan Beginner window opens automatically. 7. Click the Preview button to perform a low resolution scan. 8. Click on the icon that most closely matches the item you are going to scan in the Click to Scan area. 9. The Open Photos dialog box displays a thumbnail version of the image you scanned. 67 10. Drag the thumbnail from the Acquire section of the My Photos dialog box to the desired location on the calendar. 11. Click Save from the File menu to store the calendar page, or select Print to print the calendar page. 12. Repeat this process until all calendar pages are complete. Converting Scanned Text to Editable Text with OmniPage OmniPage lets you scan an image that contains text and convert it to editable text so you do not have to retype the text. Opening OmniPage LE 1. Click the Start bar in the bottom-left corner of the screen. 2. Click Programs. 3. Select Caere Applications option. 4. Select OminPage LE to launch the application. The OmniPage LE window appears. 68 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide Converting Scanned Text with OmniPage LE 1. Position the image you want to scan face-down on the scanner’s object glass. 2. From the OmniPage LE window, click the Scanner icon and select Flatbed. Click Done. 3. Choose Acquire Image from the File menu. Select Flatbed from the Paper Path field in the Load Scanner dialog box, then click Scan to scan the image. When the scan is complete, the text appears in the OmniPage window. 4. Click the OCR button to perform the character recognition. 5. A small dialog box appears. If you have additional pages to scan, click the Add Pages button and repeat steps 2 and 3. 6. Click Stop Scanning when you have scanned all the desired pages, and enter the file name, file directory and file type (the format in which you want to save the file). 7. Click OK to save the recognized text. 8. Open your word processor application. Open the file that you just saved so you can review, edit, cut or copy portions of the text. 69 CHAPTER 6. How to Get Help The AstraNET e3420 / e3470 scanners have been designed to be reliable, easy-to-install, and easy-to-use. If you encounter any problems while installing or using your scanner, please follow the solutions outlined below. • • • Consult the online manual. Read the troubleshooting section below. Contact UMAX directly. Using Online Manuals All bundled software comes with online help, which essentially is an online manual. Read the following information to find out how to access the manuals for each individual software application. Accessing the UMAX VistaScan Online Manual If the VistaScan application is already open, you can locate the manual by clicking on the user tips that pop up when your mouse scrolls over a tool. If VistaScan is not open, follow the instructions below. 1. Click Start. 2. Click Programs. 3. Click VistaScan. 4. Click VistaScan User’s Guide. Your Internet browser should launch the VistaScan User’s Guide. 70 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide Accessing the Adobe PhotoDeluxe Online Manual 1. Place the PhotoDeluxe CD in the CD-ROM drive. (If the install screen automatically launches, skip to step 4.) 2. Double-click My Computer. 3. Right-click the CD-ROM drive and select AutoPlay. 4. Click ReadMe & Guide. From here, you can select the manual best suited to your needs. Accessing the Presto! PageManager Online Manual 1. Click Start. 2. Click Programs. 3. Click Presto! PageManager Deluxe. 4. Click PageManager User’s Manual. Accessing the Caere OmniPage Online Manual 1. Click Start. 2. Click Programs. 3. Click Caere Application. 4. Click English Documentation. Troubleshooting This scanner is designed to be reliable and easy to install. If you have any problems with your scanner, please read the notes that follow to find out probable causes of the problem. General Problems and Solutions Problem: The scanner lamp fails to light, flickers or dims 71 Solution: Check to ensure the power adapter is plugged in completely. The scanning lamp is failing or has failed and needs to be changed. Please contact your dealer or UMAX Technical Support. Problem: The scanner test failed. Solution: Make sure the interface cable is properly connected to the USB connector port on your computer. Find/ refresh the scanner after reinserting the USB cable. Try the other USB port on the computer. Problem: Your USB port worked with other USB devices, but does not work with the scanner. Solution: It is important that you connect the scanner’s power and USB cables in the following order: Plug the power adapter cord into the scanner and into a wall power outlet. The scanner’s power will then be ON. Connect the USB cable to the USB port on the back of the computer. NOTE: If you unplug the scanner’s power to turn it off, you must also disconnect the USB cable from the computer. To resume use of the scanner, reconnect the power cord, and then the USB cable. Problem: Scanner is not present in the Device Manager. The scanner must be present in the Device Manager. If there is no listing for the it, the scanner will not work. Solution: Follow the steps below to determine if the scanner is present in the Device Manager. 72 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide Click the My Computer icon using the right mouse button. A popup menu appears. Click on Properties command using the left mouse button. This brings up the Device Manager. The scanner should be listed under the heading of Imaging Device. If it is not present, insert the UMAX VistaScan CD-ROM into the CD-ROM drive and reinstall VistaScan. Unplug the scanner cable from the back of the computer, and then plug it back into the USB port. Verify there is power to the scanner. If the scanner does not show up, and there is no change in the Device Manager, try the another USB port. If the scanner still does not appear, contact your computer manufacturer. Problem: Your system resources are low. Your system resources are the amount of free resources your system can call on at a given time. This should be at 90% or above to run a scanner. Anything under 60% will cause system freezes or link fails when you attempt to access the scanner. Solution: Follow the steps below to determine if your system resources are too low to operate the scanner. Click the My Computer icon using the right mouse button. A popup menu appears. Click on Properties command using the left mouse button. Click the Performance tab (the fourth tab under System Properties). Look in the System Resources area (the second section). This number should be above 90%. If not, press and hold down the CTRL+ALT keys and tap the Delete key once. This brings up the Close Programs window. You need to end all tasks running except the EXPLORER and SYSTRAY items. To end a task, highlight an item in the Close Programs window and click the End Task Button. Repeat this step for each task you want to end. 73 Contacting Technical Support UMAX Astra scanners are designed to be reliable, easy-to-install, and easy-to-use. If you encounter any problems while installing your scanner: • Check out the UMAX Web site at www.umax.com/support • E-mail UMAX with your technical support question at: support@umaxcare.com • Call UMAX technical support at the following number: 214-739-1915.Contact your dealer or call the UMAX support line between 9 A.M. – 5 P.M. (CST). Monday - Friday. NOTE: You are eligible to receive 1-year free technical support (caller is responsible for toll charges), and 2-years free e-mail support from the date of scanner purchase. Before calling, please be sure to have the following information ready: • The scanner model and serial number • The version number of the scanner driver (located on the front of the CD) • The computer model you are using • The application software packages that you are using • Error codes or messages seen • A description of what you were doing at the time of the malfunction so that the problem can be recreated • Other observations that may aid the technician in identifying the problem and solution When you call, please be in front of your computer. You will need to have your scanner and the computer turned on. Try to have as much information about your problem as possible. This information allows the technician to more effectively troubleshoot your problem. 74 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide Maintenance With the exception of periodic cleaning, the scanner is virtually maintenance-free. Please read the following section to learn how to properly maintain the scanner. Cleaning Regularly cleaning the object glass will ensure that dirt or smudges will not reduce the quality of your scanned images. Before you clean the glass, make sure the scanner is turned off and the power cord is unplugged. Clean the object glass and document cover with a soft, damp cloth and a mild detergent or alcohol. Warning: Do not spray the cleaning fluid directly on the object glass. Spraying the liquid directly on the glass may cause the liquid to penetrate the seams around the glass and contaminate the mirrors and lenses inside the scanner. Please be sure you spray the liquid on the cleaning cloth and then wipe the glass clean. 75 Appendix A. Technical Specifications The following table defines the technical specifications for the AstraNET e3420 / e3470 scanner. Scanner Specifications Scanner Type Scanning Element Optical Resolution Maximum Resolution Color Density Light Source Optics Interface Operating System Scanning Modes Maximum Document Size Scanner Dimensions 1-pass color flatbed Color CCD 600 dpi x 1200 dpi 9600 dpi x 9600 dpi 42-bit color Cold Cathode Lamp Enclosed Optical System USB v1.1 Windows 98 B/W, halftone, 8-bit grayscale, 14-bit grayscale, 24-bit color, 42 bit color 8.5” x 11.7” 18.1” x 11.6” x 3.2” 77 FCC Declaration of Conformity Declares that the products: Product Name: Color Scanner Model No.: AstraNET e3420 / e3470 (or) HBG0 / HBH0 FCC Rules: Tested to comply with FCC Part 15, Class B Operating Environment: For home or office use: FCC Compliance Statement: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesirable operation. Information to user: This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception (which can be determined by turning the equipment off and on) the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient/relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment to an outlet different from the one to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Caution: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment. The party responsible for product compliance: Corporate Name: UMAX Technologies, Inc. Address: 3561 Gateway Blvd., Fremont, CA 94538, Person responsible for making this Declaration: Position/Title: President Signature: 79 Important Safeguards ♦ Read all of the instructions. ♦ Save these instructions for later use. ♦ Follow all warnings and instructions marked on the product. ♦ When replacement parts are required, be sure that service technicians have used replacement parts that conform to at least the same safety standards with regard to fire, electric shock, or other hazards. ♦ Do not use this product near water or in rainy/moist environment. ♦ Do not place the scanner on an uneven surface. This may cause serious damage to the scanner. ♦ The product should be operated using only the type of power source indicated on the product label. ♦ Do not attempt to service this product yourself as opening or removing the enclosure may expose you to dangerous voltage or other hazards. ♦ This unit has input circuitry suitable for a 12V DC supply. ♦ The sound pressure level at the operators position according to IEC 7041:1982 should be less than or equal to 70dB(A). 80 UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide One Year Limited Warranty UMAX Technologies, Inc. (UMAX) warrants this hardware product against defects in material and workmanship for a period of ONE YEAR from the original date of purchase. Should any defect(s) be discovered, the product may be returned to the manufacturer at owners expense. If you are returning product for repair, please be sure to do the following: 1) Call UMAX Technical Support at (214) 739-1915 and obtain an RMA (Return Merchandise Authorization) number. 2) Clearly write your RMA number on the OUTSIDE of the box or package next to the shipping label in large black letters. 3) Include a copy of the bill of sale with the returned product. 4) Unless otherwise instructed, do not return any manuals or software when returning items for repair. 5) Ship to UMAX in the original packaging via a traceable shipping method (at owners expense) and retain the tracking number. This warranty is only valid within the boundaries and territories of the USA and Canada. UMAX is not responsible for costs incurred to shipping, insurance, customs, or duties. This warranty does not apply if the product has been damaged by an accident, electrical fault, through misuse or abuse If the product has been altered without written authorization by UMAX, the warranty will not be applicable. This warranty applies only to hardware products manufactured by or for UMAX. Warranted products must bear the “UMAX” brand name, tradename, or logo. The aforementioned warranty and remedies are exclusive, and in lieu of all others, whether oral, written, expressed or implied. UMAX specifically disclaims any and all implied warranties of merchantability and fitness for a particular purpose. IMPORTANT! Phone Number: Email: UMAX web site: Serial#_______________________ 214-739-1915 support@umaxcare.com http://www.umax.com 81 Technical Support Your sales receipt is your proof of purchase. This product is intended for use only within the boundaries and territories of the United States of America and Canada. Upon receipt of this UMAX product you are immediately eligible for Technical Support for one year. Our technical support hours are from 9:00 AM to 5:00 PM Central time Monday through Friday, (214) 739-1915. You may also reach UMAX technical support by FAX. Helpful hints and troubleshooting guides are available on our World Wide Web site at www.umax.com. The World Wide Web site is on-line 24 hours a day, seven days a week. If you need technical assistance after reviewing your manual, please have the product model number and any error codes written down when you call. To ensure a prompt resolution, please be in the proximity of the UMAX product when placing a call. Our technical support specialists are available to answer your questions regarding the installation and maintenance of your UMAX product. Note: Technical Support is not available from UMAX Technologies, Inc. outside the United States of America and Canada. If you purchased this product in Mexico or South America and need assistance or repair, you must contact your originating reseller for service and support. UMAX Technologies, Inc. in Fremont, CA, will not accept any shipments from outside the boundaries and territories of the USA and Canada. UMAX often bundles many different third party software options with its products. If any of these options were ordered with your UMAX product and they appear to be missing or incorrect, contact your reseller immediately. UMAX Technologies, Inc. WILL NOT be responsible for missing or wrong shipments of third party software delivered from your reseller. Warranty Service If your UMAX product needs to be returned for repair, you must contact UMAX technical support or your reseller in Canada prior to shipment for an RMA number before sending in the product. The RMA number is a Return Merchandise Authorization number. UMAX will refuse all shipments without a proper RMA number. The RMA number MUST be printed on the outside of the box or package next to the shipping label. All scanners and transparency adapters must shipped in their original packaiging. 82
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