MGW ACE Encoder User Manual V2.1 RevC Rev C

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MGW Ace Encoder
HEVC Encoding and Streaming Appliance
User Manual
Version 2.1

Date: August 1, 2018
Doc Rev: 

Contents
Copyright Notice ................................................................................................................. i
Safety Instructions............................................................................................................. ii
Declaration of Conformity and Regulatory Compliance ................................................ iii
Chapter 1 About This Manual ........................................................................................... 5
General ......................................................................................................................... 5
Manual Structure and Use ........................................................................................... 5
Chapter 2 MGW ACE Encoder Overview ......................................................................... 7
The Product .................................................................................................................. 7
System Requirements ................................................................................................. 8
Licensing ...................................................................................................................... 8
I/O Specifications ......................................................................................................... 9
MGW Ace Encoder Front Panel ............................................................................ 9
MGW Ace Encoder Rear Panel ........................................................................... 11
MGW Ace Encoder Breakout Cable .................................................................... 12
Chapter 3 Getting Started ............................................................................................... 13
Initial Connection and Setup ..................................................................................... 13
Logging on ................................................................................................................. 18
Retrieving or Setting Network Parameters through a USB Thumb Drive ............. 19
Chapter 4 Setup and Operations .................................................................................... 21
Using the MGW ACE Encoder Interface ................................................................... 21
MGW Ace Encoder Functions ............................................................................. 21
The Main Menu ..................................................................................................... 22
The Dashboard Frame ............................................................................................... 23
The Dashboard Page ................................................................................................. 25
The Channels Page .................................................................................................... 29
Source Section ..................................................................................................... 31
Processing Section .............................................................................................. 32
Advanced Settings – HEVC ................................................................................. 35
Advanced Settings – H.264 ................................................................................. 38
Target Section ...................................................................................................... 41
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Error Correction Settings .................................................................................... 43
RTMP Settings ...................................................................................................... 46
The Live Preview Page .............................................................................................. 47
The System Page ....................................................................................................... 49
The Event Log Page ................................................................................................... 61
The Configurations Page........................................................................................... 63
The General Page ....................................................................................................... 64
General Page Functions ...................................................................................... 65
Chapter 5 MGW ACE Encoder Reset .............................................................................. 67
Resetting MGW ACE Encoder Settings ................................................................... 67
Chapter 6 Firmware Upgrade .......................................................................................... 68
Upgrading the Firmware ............................................................................................ 68
Important Notes Prior to Upgrade ...................................................................... 68
Chapter 7 MGW ACE Encoder Playback ........................................................................ 73
Playing MGW Ace Encoder Video Streams ............................................................. 73
Using VLC as the Player for H.264 Streams ............................................................ 74
Using Media Player Classics for HEVC, and H.264 Streams .................................. 80
Decoding Zixi and Pro-MPEG Streams (HEVC and H.264) ..................................... 82
Setting and Playing Zixi™ Channels .................................................................. 82
Appendix B Technical Specifications ............................................................................ 90
Appendix C Technical Support ....................................................................................... 94
Appendix D Warranty ...................................................................................................... 95
Index ................................................................................................................................. 97

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Copyright Notice
VITEC, AND ITS AFFILIATES ("COMPANY") FURNISH THIS DOCUMENT "AS IS," WITHOUT
WARRANTY OF ANY KIND. THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND THOSE ARISING FROM A COURSE OF
PERFORMANCE, A COURSE OF DEALING, OR TRADE USAGE. THE COMPANY SHALL NOT BE LIABLE
FOR ANY ERROR, OMISSION, DEFECT, DEFICIENCY OR NONCONFORMITY IN THIS DOCUMENT
AND DISCLAIMS ALL LIABILITY, INCLUDING LIABILITY FOR INFRINGEMENT OF ANY
INTELLECTUAL PROPERTY RIGHTS RELATED TO THE INFORMATION CONTAINED IN THIS
DOCUMENT.
No license, expressed or implied, to any intellectual property rights is granted under this
document. This document, as well as the software described in it, are furnished under a separate
license and shall only be used or copied in accordance with the terms of the applicable license.
The information in this document is furnished for informational use only, is subject to change
without notice, and should not be construed as any commitment by the company. Except as
permitted by the applicable license, no part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means without the express written consent
of the company.
Names and logos identifying products of VITEC in this document are registered trademarks or
trademarks of VITEC respectively. All other trademarks mentioned in this document are the
property of their respective owners.
Copyright © 2018 VITEC. All rights reserved.

http://www.vitec.com/

Open Source Documentation
The software included in this product contains open source software components licensed under
open source licenses (such as GPL - General Public License).
For information about copyright holders and licenses, or to receive a copy of the corresponding
source code to which you may be entitled under the applicable open source license, contact

material.compliance@vitec.com.

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Safety Instructions
•

Use the following safety guidelines to help protect your MGW Ace Encoder unit from
potential damage and to ensure your own personal safety.

•

Make sure that only authorized personnel installs, connects and maintains MGW Ace
Encoder and its components.

•

Read and follow all instructions marked on the product and in the documentation before
you operate your system. Retain all safety and operating instructions for future use.

•

As a power switch is not incorporated in the equipment, the power plug must be
disconnected to unpower the unit.

When using MGW Ace Encoder
•

Install the system on secured and stable surface.

•

To help prevent electric shock, plug the power cable into properly grounded sources. Use
only properly grounded extensions and adapters as the need arises.

•

Make sure that nothing rests on your MGW Ace Encoder power cable and that the cables
are not located where they can be stepped or tripped over.

•

Do not spill food or liquids on your MGW Ace Encoder unit.

•

Keep your MGW Ace Encoder unit away from radiators and heat sources. Do not place
your MGW Ace Encoder unit on a bed, sofa, or rug.

•

When you disconnect a power cable, pull on its connector or on its strain relief loop not on
the cable itself.

•

ESD Warning: Normal handling precautions should be taken to avoid static discharge.

WARNING:
Do not try to open or replace parts as this will void your warranty.

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Declaration of Conformity and Regulatory
Compliance

USA: FCC Part 15 Class A
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
Operation is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.
WARNING:
Modifying the equipment without VITEC authorization may result in the equipment no longer complying with FCC
requirements for Class A digital devices. In that event, your right to use the equipment may be limited by FCC regulations,
and you may be required to correct any interference to radio or television communications at your own expense.

Canada: ICES-003
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

European Union - European Economic Area (EEA):
This product fulfills the essential requirements of the below European directives and thus bears
the CE marking.
2014/108/EU

Electromagnetic Compatibility (EMC)

2014/35/EU

Low voltage (LVD)

2011/65/EU

Restriction of the use of certain hazardous substances in electrical and
electronic equipment (RoHS recast)

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The following relevant harmonized standards were used during the assessment process:
EN 60950-1

Information technology equipment - Safety -- Part 1: General requirements

EN 61000-3-2

Limits for harmonic current emissions

EN 61000-3-3
Limitation of voltage changes, voltage fluctuations and flicker in public lowvoltage supply systems
EN 55022
Information technology equipment - Radio disturbance characteristics - Limits
and methods of measurement
EN 55024
Information technology equipment - Immunity characteristics - Limits and
methods of measurement
Per directive 2012/19/EU (Waste of Electrical and Electronic Equipment - WEEE), this product

must not be disposed of as unsorted waste and must be collected separately.

For more information on Vitec’s compliance to material restriction regulations or to request a
declaration of conformity, please contact material.compliance@vitec.com.

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CHAPTER 1

About This Manual

In This Chapter
General ......................................................................................................... 5
Manual Structure and Use ............................................................................... 5

General
Information in this document is subject to change without notice. VITEC assumes no responsibility
for any errors that may appear in this manual. Companies, names and data used in examples
herein are fictitious unless otherwise noted. No part of this document may be copied or
reproduced in any form, or by any means, electronic or mechanical, for any purpose, without the
express written permission of VITEC. VITEC provides no warranties with respect to this
documentation and disclaims any implied warranties of merchantability or fitness for a particular
purpose. From time to time changes may occur in the file names and in the files actually included
on the distribution disks. VITEC provides no warranties that such files or facilities, as mentioned in
this documentation, exist on the distribution disks or as part of the materials distributed.

Manual Structure and Use
This manual is structured in a modular format, containing the following sections:
•

MGW Ace Encoder Overview (on page 7)
Describes the MGW Ace Encoder product, its system requirements and I/O specifications.

•

Getting Started (on page 13)
Describes how to connect to the appliance for the first time.

•

Setup and Operations (on page 21)
Describes how to set and configure MGW Ace Encoder appliance, obtain an event log and
upgrade software and firmware versions.

•

MGW Ace Encoder Reset (on page 67)
Describes how to reset the appliance.

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•

Firmware Upgrade (on page 68)
Describes how to upgrade MGW Ace Encoder firmware.

•

MGW Ace Encoder Playback (on page 73)
Describes how to set up players to view MGW Ace Encoder channels playback.

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CHAPTER 2

MGW ACE Encoder Overview

In This Chapter
The Product ................................................................................................... 7
System Requirements ..................................................................................... 8
Licensing....................................................................................................... 8
I/O Specifications ........................................................................................... 9

The Product
MGW Ace Encoder is an HEVC (H.265) and MPEG-4 Part-10 (H.264) hardware encoding and
streaming appliance, designed to support a diverse set of video streaming applications. MGW Ace
Encoder features a wide range of inputs, including HD-SDI, SDI, HDMI, DVI and Composite, userintuitive web management software with full control of all H.265 and H.264 compression settings.
In addition to video and audio interfaces - the appliance supports a wide range of streaming
protocols, including UDP TS, RTP TS, RTP ES, and RTMP. For an artifact/glitch free video
experience, MGW Ace Encoder also provides either Pro-MPEG forward error correction (FEC) or
proprietary ZixiTM real time protection (able to correct networks errors up to 30%).
To get the best performance out of MGW Ace Encoder based on your application, MGW Ace
Encoder introduces easy-to-use encoding profiles based on end-user application.
Additionally, MGW Ace Encoder supports KLV / STANAG metadata processing, allowing Military
and Government entities to ingest critical metadata from manned and unmanned vehicles and
multiplex it using MISB standards into the IP streams.
Powered by VITEC GEN2+ HEVC hardware codec, MGW Ace Encoder provides pristine video
encoding quality at low bitrate. The encoder supports up to 4:2:2, 10bits encoding as well as IBP
frames for the most demanding broadcast applications.
It also includes a secondary hardware-based MPEG4-H.264 chip that can be used in parallel to the
HEVC H.265 core to generate a backward compatible stream from the same video source to be
used with legacy decoders or using a separate video source for creating a second IPTV service
from the same appliance.

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MGW Ace Encoder HEVC Encoding and Streaming Appliance

MGW Ace Encoder contains hardware and software foundations for additional enhancements.
VITEC continues to develop more features and more capabilities and will make firmware upgrades
available through its online Support Portal and through standard product announcements. For
more information about the MGW Ace Encoder future capabilities, contact VITEC or the VITEC
channel partner you have acquired the appliance from.

System Requirements
Operating System:
•

Microsoft ® Windows 2003 ®

•

Microsoft ® Windows 2008 ®

•

Microsoft ® Windows 2012 ®

•

Microsoft ® Windows 7 ®

•

Microsoft ® Windows 8.0 / 8.1 ®

•

Microsoft ® Windows 10.0 ®

•

Apple ® MAC OS

® 10.8 or higher

Internet Browser:
•

Edge 38 ® or higher

•

Internet Explorer 11 ® or higher

•

FireFox 36.0 ® or higher (Windows and Mac)

•

Safari 9.0 ® or higher (Mac)

•

Google Chrome ™ 49.0 or higher

Licensing
The license of the MGW Ace Encoder provides HD/SD encoding and streaming capabilities, (HEVC
and H.264), KLV/STANAG Metadata processing, Zixi ™streaming, and Pro-MPEG SMPTE-2022
Forward Error Correction.

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I/O Specifications
MGW Ace Encoder Front Panel

LED/ Port

LED Status

Description

Power LED

•

Off

•

The appliance is off.

•

Green

•

The appliance is up and ready

•

Blinking green once
per second

•

The appliance is starting

•

Blinking green twice •
per second

•

Off

All services are running smoothly.

•

Red

•

Error LED

The appliance is being upgraded.

An error occurred in one or more services:
- Steady on – channel error

- Blinking once per second – abnormal
temperature
- Blinking twice per second – fan error.
Video In LED

Stream LED

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Off

•

No video input

•

Green

•

Video input is detected on one or more
interfaces.

•

Off

•

No stream

•

Green

•

Streaming

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MGW Ace Encoder HEVC Encoding and Streaming Appliance

LED/ Port

LED Status

Description

USB Port

USB connection for retrieving network
parameters.

Reset

A short press will restart the appliance.
A long press (6 seconds) will return the unit to
factory settings (erasing all user-stored channel
and network settings).
Pressing for 2-3 seconds while powering the
appliance will re-load the last known good
firmware.

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MGW Ace Encoder HEVC Encoding and Streaming Appliance

MGW Ace Encoder Rear Panel

Connector Label

Connectors

Description

Ethernet 1

RJ-45

Gigabit Ethernet for streaming and management.

Ethernet 2

RJ-45

Gigabit Ethernet for streaming and management

POWER 20-50 VDC Multi-pin connector

Power input.

Serial/Audio

Multi-pin connector

Breakout cable for audio inputs, for
KLV/STANAG/CoT serial data ingest, and talkback
audio output.

DVI-D IN

DVI (female)

DVI-D input.

HDMI IN

HDMI (female)

HDMI input (v1.3).

SDI IN

BNC

SDI input (SD and HD). 3G-SDI is compliant with
SMPTE 425-A (= 3G-A).

CVBS IN

BNC

Composite Input

DVB ASI OUT

BNC

DVB ASI output (currently not in use).

SDI OUT

BNC

SDI preview output
Video input preview of the H.264 or H.265 channel.

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MGW Ace Encoder HEVC Encoding and Streaming Appliance

MGW Ace Encoder Breakout Cable

Connector Label

Connectors

Description

Digital Audio 1/2

BNC

Unbalanced Stereo Digital Audio input (AES)

Analog Audio 1

RCA Female

Unbalanced Stereo Analog Audio input (line level)

Analog Audio 2

XLR Female

Balanced Stereo Analog Audio input

Talkback

RCA Female

Unbalanced Stereo Analog Audio output for
Talkback (line level)

RS232

DB9

Serial for KLV/STANAG/CoT data ingest

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CHAPTER 3

Getting Started

In This Chapter
Initial Connection and Setup .......................................................................... 13
Logging on .................................................................................................. 17
Retrieving or Setting Network Parameters through a USB Thumb Drive............... 18

Initial Connection and Setup
The MGW Ace Encoder is configured, by default, to use a fixed static IP address for its Ethernet
Port 1. Use the default 192.168.1.1 IP address to perform initial login from a computer
connected directly to the platform.
By default, Ethernet Port 2 is configured with DHCP mode.
To configure the appliance's network settings for the first time:
2. Connect a power source to the rear power input port.
3. Connect the network port labeled “Ethernet 1” to a computer in the 192.168.1.x range
with subnet 255.255.255.0 and ensure you can ping the default IP address of the unit to
192.168.1.1.
4. Either use an Internet browser or open an SSH terminal.

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MGW Ace Encoder HEVC Encoding and Streaming Appliance

To configure the appliance's network settings for the first time through t he browser:
1. Type the appliance's IP address in the URL field. The login window appears.

Figure 3-1: The Login window

2. Type the password (the default password is "1qaz!QAZ") and click the blue arrow. The
MGW Ace Encoder interface is loaded.
3. From the main menu, select System. The system page opens.

Figure 3-2: The System page

4. Set the following parameters and click Apply.
CAUTION:
When you change the unit’s IP address to use a different subnet you may need to reconfigure your computer
network settings to re-connect to the appliance.

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MGW Ace Encoder HEVC Encoding and Streaming Appliance

Parameter

Description

Management Access

Select the Ethernet Port used for management (Ethernet Port 1, 2
or 1&2)

IP Address/IPv6
Address/Prefix

Enter a static IP/Prefix address.

Subnet Mask

Enter the subnet mask address.

Default Gateway

Enter the gateway/v6 address

Enable DHCP

Select this box to enable automatic retrieval of IP address and DNS
server information from the DHCP server.

(Ethernet Port 2)
DNS1

DNS2

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Optional field - required if a domain name is used instead of an IP
address (RTMP protocol).
Optional field - required if a domain name is used instead of an IP
address (RTMP protocol).

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MGW Ace Encoder HEVC Encoding and Streaming Appliance

To configure the appliance's network settings for the first time using an SSH client:
1. Open an SSH terminal window (PuTTY is the recommended tool).
2. Connect to the MGW Ace Encoder IP address.
3. At the login prompt, type "root" and at the password prompt type the password (the
default is "1qaz!QAZ").

The main menu appears:

Figure 3-3: The Main Menu window

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MGW Ace Encoder HEVC Encoding and Streaming Appliance

4. Press "2" for System option.

Figure 3-4: The System window

5. Type "1" for "Network Interfaces"
6. Type "1" for the Change TCPIP settings for streaming interface option.
7. Set the TCP/IP parameters as required.
For further details about SSH configuration, refer to Network Configuration using an SSH Client
(on page 84).

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Logging on
MGW Ace Encoder requires a password to logging on.
To log on to MGW Ace Encoder:
1. Connect to the MGW Ace Encoder web interface by entering in your browser's URL field.
Either use the default appliance's IP address or the new one you have set, by typing
https://. By default, MGW Ace Encoder Ethernet Port #1 is set to IP
address 192.168.1.1, and Ethernet Port #2 IP address is provided by a DHCP server.
The login window appears:

Figure 3-5: The Login window

NOTE:
All non-secure "HTTP" prefix URL's will automatically be redirected to the HTTPS URL.
2. Type the password (the default password is "1qaz!QAZ") and click the blue arrow. The
MGW Ace Encoder interface is loaded.

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Retrieving or Setting Network Parameters through a USB
Thumb Drive
To Retrieve Your Network Parameters through a USB Thumb Drive (When MGW Ace Encoder IP Address
is Unknown):
1. Turn MGW Ace Encoder OFF.
2. Allocate a USB thumb drive, ensure it is empty of any other files and insert it to MGW Ace
Encoder USB port.
NOTE:
USB thumb drive with FAT32 file system must be used.
3. Connect the network cable to MGW Ace Encoder Ethernet port.
4. Turn MGW Ace Encoder ON. The network setup file "EncoderNetworkSettings.txt" is
being copied from the appliance to the thumb drive. Wait a few minutes to ensure that the
file is being copied properly.
5. Remove the USB Thumb drive from the appliance, and insert it to a PC.
6. Open the "EncoderNetworkSettings.txt" file in the USB thumb drive using any text
editor program.
7. Read the IP address from the file.
8. Enter the read IP address in the Internet browser URL field. The Log on window appears.
9. Log in.

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To Set Network Parameters through a USB Thumb Drive (When MGW Ace Encoder IP Address is
unknown):
1. Either obtain the "EncoderNetworkSettings.txt" from VITEC CD or from VITEC Online
Support Portal. This file contains the default IP address of 192.168.1.1. and open it using
any text editor program.
- or Retrieve the IP address from MGW Ace Encoder by repeating steps 1 through 9 as
described in the section above.
2. Modify any of the listed network parameters, as required, and save the changes.
3. Eject the USB thumb drive properly from the PC and insert it to the MGW Ace Encoder
USB port.
4. Turn MGW Ace Encoder ON. When the boot process is completed, MGW Ace Encoder will
be set with the new IP address.
5. Enter the IP you have set to the Internet browser URL field. The Log on window appears.
6. Log in.
7. Save the file (either on a USB thumb drive or any other place of your choice for future
reference. In case MGW Ace Encoder IP address becomes unknown and needs to be
retrieved, this file will be used.

Routing a Unicast Stream through a Specific Ethernet Port
MGW Ace Encoder automatically routes unicast stream based on its routing table. In case the
unicast target address is not directly reachable, and you may wish to route a unicast stream
through a specific Ethernet Port, an IP route must be created using the Ethernet configuration
over USB key.
To create an IP route:
1. Retrieve the network configuration "EncoderNetworkSettings.txt" from MGW Ace Encoder
as described above.
2. Modify any of the listed network parameters, as required.
3. Modify or add "Ipv4UserRouteTable"/"Ipv6UserRouteTable" sections with the specific
routes to be added to the system.
4. Turn off the system, copy "EncoderNetworkSettings.txt" to a USB key (FAT formatted),
and insert it to the system USB port.
5. Power up the system.

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MGW Ace Encoder HEVC Encoding and Streaming Appliance

CHAPTER 4

Setup and Operations

In This Chapter
Using the MGW ACE Encoder Interface ............................................................ 21
The Dashboard Frame................................................................................... 22
The Dashboard Page ..................................................................................... 25
The Channels Page ....................................................................................... 28
The Live Preview Page .................................................................................. 47
The System Page ......................................................................................... 48
The Event Log Page ...................................................................................... 58
The Configurations Page ............................................................................... 62
The General Page ......................................................................................... 64

Using the MGW ACE Encoder Interface
MGW Ace Encoder Functions
The followings are available at all times (regardless which menu item is selected):
1. The main menu - provides a centralized access to monitor, configure and control the
MGW Ace Encoder (see details below).
2. Dashboard frame - top of page from which channels are controlled and monitored. The
first row represents the HEVC / H.265 channel while the second row represents the MPEG4 / H.264 channel.
3. Help – online help user manual.
4. Logout - allows you to log out of the application.

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The Main Menu
The MGW Ace Encoder main menu includes the following items:
•

Dashboard - view high level channels summary, platform information, network, traffic,
and Zixi statistics.

•

Channels - view and set the following channel parameters: source, processing and
target.

•

Live Preview - watch live preview of the stream(s) that the appliances is sending over
the IP network.

•

System - view and set appliance's parameters such as date and time, network, security,
Talkback communication, etc.

•

Event Log - view system log and events list.

•

Configurations - allows saving and loading of channel configurations.

•

General - view system information such as software version, licensing and provides
restart, firmware and license upgrade functions.

NOTE:
To accept changes you must click Apply. If you don't click Apply and select another menu item: Dashboard,
Channels, System etc., the following warning appears:

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The Dashboard Frame
In the dashboard frame section you can control the two encoding channels.

CH

Description

1

HEVC/ H.265 channel – Supports 4:2:0 and 4:2:2 encoding (8/10-bit) up to
1920x1080p, using various streaming protocols.

2

MPEG-4/ H.264 channel – Supports 4:2:0 encoding up to 1920x1080p using
various streaming protocols.

Figure 4-1: The Dashboard Frame

Parameter

Display

Description

CH

1-HEVC

Displays the channel number and the compression format
(fixed).

2-H.264
Source

HD-SDI/ HDMI/ DVI/ Displays the source type assigned to the channel.
Composite

Total BitRate

Bit-rate in Mbps

Display the total bit-rate of the channel (Video+Audio+KLV
Metadata+streaming protocol overhead). This value doesn’t
include additional overhead required when using ProMPEG
Forward Error Correction or Zixi ™ Error Correction.

Resolution

Video resolution

Displays the encoded (output) video resolution.

Audio
Status

Indicates if audio has been inserted into the stream.
•

Playing

Displays the status of the channel.

•

Stopped

•

Error

Hovering over an "Error" state brings up a tooltip with a
description of the error.

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Control

Play/Stop

•

Stopped – Orange. The settings for this channel are
configured, but the channel has not been activated by
the user.

•

Playing – Green. The channel is being encoded, and
streaming without any known errors.

•

Error – Red. The channel has encountered an error.
Detailed information can be obtained from the channel's
event log.

Displays the channel status, allows you to change it, as well
as preview the channel and view its related events.

Analog Settings Play/Stop - allows to start or stop a channel.
Event Log
Live Preview

Analog Settings - Brings up a window in which the
following Analog Audio/Video parameters can be set on-thefly: Audio Gain, Hue, Brightness, Contrast, and
Saturation settings are accessible only when an analog
source is used.

Event Log - provides quick access to the event log of the
displayed channel.
Live Preview – provides quick access to the Live Preview
of the displayed channel.
Channel
Name
Target

Displays the channel name as set by the user.
•

Multicast IP

•

Unicast IP

•

URL

KLV

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Displays the target IP address, port number or the URL
string.
Indicates if KLV metadata is being inserted into the stream
(enabled or disabled).
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MGW Ace Encoder HEVC Encoding and Streaming Appliance

FEC

Pro-MPEG/ Zixi

Displays the selected error correction technology. Will be
left blank when other streaming protocols are used.

The Dashboard Page
The Dashboard page is the main page displaying the appliance's view and displays network
information for both network interfaces as well as an overall traffic summary.

Figure 4-2: The Dashboard page

Interfaces with valid input source appear in green (see figure above).

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To view the dashboard parameters:
1. From the main menu, select Dashboard. The following parameters are displayed:
NOTE:
The Dashboard page automatically polls the appliance hardware for the latest status of channels, streams and
sources every 30 seconds. You may also manually refresh the Dashboard page (by either pressing the "F5" key
on your keyboard or re-clicking Dashboard), to obtain instantly the current state of the system whenever you
configure any of the following parameters: streaming/ management interfaces, traffic, or rear panel connections.

Section

Description

Ethernet 1

IP Address – Displays the Network Interface #1 IP address.
Subnet Mask – Displays the Network Interface #1 subnet mask
address.
Default Gateway – Displays the Network Interface #1 Default Gateway
address.

Ethernet 2

IP Address – Displays the Network Interface #2 IP address.
Subnet Mask – Displays the Network Interface #2 subnet mask
address.
Default Gateway – Displays the Network Interface #2 Default Gateway
address.

Traffic Summary

Outgoing Streams – Actual stream Bandwidth from both Network Cards.
Serial TX – Bytes transmitted from the serial port. (KLV - Live)
Serial RX - Bytes received from the serial port. (CoT - Live)
Zixi Channels Statistics - When a Zixi channel is started, the info button
provides detailed Zixi statistics information (see Zixi Statistics
Information section below)

Rear Panel
Connectors

Displays the source inputs of the platform. The following is the
indications of the source current connection state:
Green – connected
White – not connected.

System Information

•

Temperature – Displays the platform's internal temperature in
Celsius. The value turns to red when out-of range.

•

Up Time – Displays up-time since the last system boot.

•

Date/Time – Display the platform date and time.

•

NTP – An indication LED for status of network time server.
Green - Synchronizing with NTP server.

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Red - Not synchronizing with NTP server or the NTP server is
unreachable.
•

Talkback – An indication LED for status of talkback communication.
Grey – Talkback is deactivated
Orange – Talkback is activated, waiting for a connection
Green- Talkback communication is established

Zixi Statistics Information
1. When a Zixi channel starts playing, click the info button. The Zixi Channel Statistics
window opens:

Figure 4-3: The Zixi Channel Statistics window

Parameter

Description

Total Bitrate (kbps)

Current bitrate of the outgoing channel

Available bitrate (kbps)

This value is only available when "Enable ABR (Adaptive Bitrate)"
is enabled (Error correction setting).
Current available bitrate between MGW Ace Encoder and a Zixi
broadcaster or VITEC Decoder (MGW Ace Decoder or D265).

Reconnection

Displays the number of reconnection attempts. If this number keeps
increasing then the network link is unstable and should be checked.

Round Time Trip (ms)

Two-way delay between the encoder and decoder (RTT).

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Jitter (ms)

Network jitter

Latency (ms)

Stream Latency configured on the encoder side.
If the latency set is less than 3 times the Round Trip Time (RTT)
value, then Latency value turns red to indicate non-sufficient error
recovery buffer size (refer to the note below)

Total Packets

Total number of packets already transmitted

Packet Rate

Current number of packets per second transmitted

Packet Loss (p/s)

The current percentage of dropped packets between the encoder and
decoder (the packet loss is introduced by the network link). Zixi
allows to recover up to 30% packet loss.

Dropped Packets

Total number of packets dropped between the encoder and the
decoder due to the network link. The dropped packets are recovered
by Zixi technology (see below parameters).

Recovered Packets

The total number of dropped packets that have been recovered on
the decoder side since the beginning of the streaming

Non-recoverable Packets

Total number of non-recovered packets since the beginning of the
streaming.
If the packet loss is lower than 30%, this number should remain to
zero, meaning no interruption or decoding artifacts were experienced
by the viewer.

Table 4-1: The Zixi Channel Statistics

NOTE:
For getting sufficient error-recovery, it is recommended to set the Zixi Latency (in Channel / Error Correction) at least 3
times larger than the RTT (i.e Latency >= 3* RTT).

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The Channels Page
The Channel section provides a one page view dedicated to channel configuration. The
configuration is done in three steps:
1. Source - select the input video and audio sources to be used for the channel.
2. Processing – set the video and audio encoding parameters for the channel as required by
the application.
For easier configuration of the HEVC encoder, a Stream Profile must be selected. For more
information see the Stream Profiles (HEVC) section below.
3. Targets - Define the transport characteristics of the output streams (up to 2 targets per
channel).

Stream Profiles (HEVC):
For easier HEVC channel configuration, VITEC provides a Stream Profile parameter to be set prior
configuring the processing section. The profile is linked to a specific application. Based on the
Stream Profile selected, MGW Ace Encoder automatically configures the internal settings of the
system to get the best HEVC video quality out of the hardware-based encoder. It also configures
typical parameters (such as Audio encoding and latency) based on the application.
•

Broadcast – Broadband (default): provides the best video quality streaming without
compromise. Latency is not minimized in this mode as B encoded frames are used. The
application includes: Distribution, Contribution, DSNG (Digital Satelite News Gathering)
within Broadcast, Government, Corporate or House of Worship market.

•

ISR – Low Bandwidth: provides best video quality streaming at low bandwidth (typically
below 1.5Mbit/s), and drastically optimizes the encoding latency (no B frames possible in
this mode). This profile also enables efficient video stream error resiliency without using
any error correction technique which would introduce bitrate overhead.
By default, audio encoding is not enabled to minimize the bandwidth. KLV capture and
transmission are available. Application targeted are Situational Awareness, ISR
(Intelligence, Surveillance and Reconnaissance) as well as any application where
bandwidth is very limited.

•

Ultra Low Latency – LAN: provides Ultra Low Latency streaming. Paired with MGW Ace
Decoder firmware v2.0, the achieved end-to-end latency is less than 30ms. With other
decoders, 100ms end to end latency is expected.
This mode is particularly well suited for LAN streaming application where latency is key.

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•

Manual – provides full flexibility to tune the MGW Ace Encoder to your specific
application.

Figure 4-4: The Channels page

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To set the channel parameters:
1. From the main menu, select Channels.
2. Set the following parameters as required in each section and click Apply.
NOTE:
•

Fields and optional settings in each one of the sections are automatically adjusted when you switch
from HEVC to H.264 channels to display only the settings and the parameters that are applicable to
the selected channel.

•

A green frame appears when entered value is valid (see figure below).

•

A red frame appears when the entered value is not valid accompanied with a message specifying the
valid value or a range (see figure below).

•

To apply changes to one or more fields you must click the Apply button on the bottom right. When
exiting the settings screen or starting a channel without applying the settings, the previous settings will
apply.

Source Section
Parameter

Description

Video Input

Select the active source interface.

Detected Format

Displays the detected video format.

Force Test Pattern

Select the box to force a test pattern to be streamed for testing purposes.

HPF Filter

Select the box to enable HPF filter. Available for HEVC and H.264
streams.

HPF Level

Type the HPF Level value.
•

HEVC: range is 1 to 10. The default is 3.

•

H264: range is 1 to 4095. The default is 128.

SDI Out Preview

Select the box to preview the channel video input on the SDI output.

Audio Source

Selected the active audio source (available for each of two audio tracks).

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Audio Sampling

Select the audio sampling rate (available for each of two audio tracks).

Audio Tracks

Select the embedded audio pair (available for each of two audio tracks).

Processing Section
Parameter

Description

Stream Profile
(HEVC only)

Select the Stream Profile to be used for the channel (refer to the Stream
Profiles (HEVC) section above for detailed information)
•

Broadcast - Broadband

•

ISR – Low Bandwidth

•

Ultra Low Latency - LAN

•

Manual

Encode Video

Select the box to enable video encoding.

Rate Control

Select the desired rate control mode as follows:
•

CBR – constant bit rate. The specified value is used as the total. Audio
bit rate, streaming protocol overhead and Metadata bandwidth are
deducted from the specified value and the remaining bandwidth is
allocated towards the compressed video data.

•

Capped VBR – variable bit rate with a cap. Average bitrate must be
set in the Total Bitrate field. The Max value is used to set a ceiling not
to be exceeded by the stream. Bandwidth utilization below the Max is
dynamically managed by the encoder based on the complexity of the
content, amount of motion and range of colors detected during the
session.
CBR is perfectly suited to ensure a constant bandwidth usage over a
transmission link. It is highly recommended to use it for
satellite/cellular/internet links or any other bandwidth constrained link which
requires a constant bitrate. It offers the best compromise of video quality and
latency for any video sequence.
If short bitrate peaks are allowed on a transmission link (such as LAN),
Capped VBR should be used as it offers better video encoding quality and
latency than CBR rate control while still providing a constant average bitrate.

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Total Bit-Rate

Enter the Total Bit-Rate value in Mbps for CBR mode.
Total Bit-Rate and Max in MBps must be filled for Capped VBR.
Refer to Rate Control above for information about each mode.
The Total Bit-Rate value includes the Video / Audio / KLV metadata and
streaming protocol bitrate. It is possible to review the bitrate allocation
using the information button next to the Total Bit-rate value:

Bit-Rate can be adjusted “on-the-fly” (without stopping the stream) on
both the HEVC and H.264 channel.

.

To adjust automatically the bit-rate based on available bandwidth on the
network, use Zixi ABR (Adaptive Bitrate) streaming protocol as detailed in
section Error Correction Settings. A Zixi compatible decoder such as MGW
Ace Decoder or VITEC Playout Server must be used.

Video Codec Profile Select the video codec.
•

For channel 1 select any of the HEVC/ H.265 available profiles.

•

For channel 2 select any of the H.264 available profiles.
For HEVC channel it is recommended to use 10-Bit encoding in any
application for best video quality results. 8-Bit encoding is provided to ensure
compatibility with 8-Bit only decoders.

Low Latency (HEVC Select this box to ensure optimized HEVC encoding latency. To get best
only)
glass to glass latency, it is recommended to use VITEC decoder: MGW
Ace Decoder, MGW D265, or EZTV.
Low latency mode is not available when B frames are used (not available
in Broadcast Profile).

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Match Output to
Input

When selected, the encoder will automatically configure the encoded
resolution and frame rate to match the input source resolution and frame
rate. If the input source changes while streaming, MGW Ace Encoder will
automatically stop the stream, re-configure its settings and re-start the
stream using the same (if supported) or the closest match (if input
resolution is not supported as an output resolution), to the newly
detected input source format.
Not all input formats are supported. In case of an unsupported input
source – a channel error will occur.

Region of Interest
(H.264 only)

Select the box to enable encoding of a cropped region out of the original
frame. When selected, several options for the size of the region are
presented in the "Encoding Format" field. Available only with H.264
streams.

Resolution

Select the video encoding resolution.

Frame Rate

Select the frame sampling value.

Ingest KLV 1

•

Select the type of the KLV input to ingest and embed as metadata
(based on the KLV input parameters that were set in the KLV Input
in System page). Options are: None, Serial, IP, SDI-Sync.

•

Up to two KLV sources can be ingested and embedded simultaneously
(select both Ingest KLV 1 and Ingest KLV 2)

Ingest KLV 2

When using KLV Ingest, ensure that the relevant KLV Input is configured
in the System page. KLV Ingest is not available in Broadcast profile.
Encryption

Select the encryption mode:
•

AES Encryption is supported with streams of up to 9Mbps and is only
available in UDP TS streaming protocol.

•

When the "Encryption" is "None", the function "AES Key" is not
available.

Encode Audio

Select the box to activate audio encoding.

Codec

Select the audio codec.

Audio Mode

Select the box to enable audio choices (Stereo, Mono Right or Mono Left).
Available for each audio track.

Audio Bit-Rate

Select the audio encoding bitrate. Available for each audio track.

Advanced

Click it to access the Advanced Settings window (see below).

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Advanced Settings – HEVC

Figure 4-5: The Advanced Settings - HEVC window

By default, many of the advanced parameters are determined automatically by the system’s internal algorithm and are
based on the selected profile, resolution, compression format and bit-rate. However, for certain applications and for unique
scenarios you may be able to optimize video quality, latency, and overall behavior of the codec, by manually modifying
some of the advanced settings fields. Modifying these advanced settings may also lead to degraded video quality and/or
performance in case selected values are not ideal for the targeted application.
Contact VITEC Support Team, to confirm the appropriate settings for an application.
•

Profile / Level / Tier – Profile, Level and Tier used by the encoder. It is automatically
calculated based on the encoding resolution, framerate, bitrate, bit depth and color
sampling. The encoder supports the below Profile/Level/Tier:
•

Profile: Main, Main10 and Main 4:2:2 10

•

Level: up to level 5.2

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•

Tier: Main / High

•

Aspect Ratio – The proportional relationship between the video width and its height. For
auto configuration “Same as Input” shall be set.

•

GOP Structure – Specifies the GOP structure used by the encoder. The encoder
supports:
•

Intra Frame encoding

•

IP: IP encoding is recommended for applications sensitive to latency. Alternatively, IB
structure below could be used.

•

IB: It is recommended to use IB structure instead of IP if the decoder is compatible
with such mode. The efficiency of B frames is higher than P frames leading to a better
compression ratio while keeping a low latency.

•

IBBBP: This structure is recommended to ensure the best video quality / compression
ratio at the cost of higher latency.

•

I(7B)P equivalent to IBBBBBBBP: This structure is recommended to ensure pristine
video quality / compression ratio at the cost of twice more latency than IBBBP
structure.

•

GOP Size – The intervals between I-Frames. Range is 1-300. A default and optimal value
is calculated based on the profile selected and the encoding frame rate.

•

Fixed GOP Size – If enabled, it ensures GOP structure is not modified during the
encoding process. Fixed GOP Size might be necessary for compatibility with sensitive
decoder. When enabled, it impacts negatively the compression efficiency.

•

Closed GOP – The I-Frame does not contain information from previous GOPs. Select the
box to close each GOP with an I-Frame. When enabled, it impacts negatively the
compression efficiency.

•

Timestamps – Enable to insert Timecode information within the video stream. If VITC is
available within the SDI input, it is used as default Timecode value. If not present or
another video input is used, time of the system is inserted.
If KLV is used, the precision timestamp from KLV metadata is also inserted in the Video
Elementary stream.

•

Latency Monitoring – Enable to allow end-to-end latency monitoring when decoding the
stream with MGW Ace Decoder. Latency can be monitored within MGW Ace Decoder web
interface or via HTTP command.
If enabled, Timecode input is not captured from SDI input anymore.
•

•
•

To ensure accurate Latency Monitoring, system date must be synchronized to an NTP server. Ensure to
correctly configure the NTP server in System/Date and Time section on both MGW Ace Encoder and MGW Ace
Decoder.
When Latency Monitoring is enabled, SDI timecode (VITC) is no more embedded.

Insert AU Delimiters - Select the box to enable Access Unit Delimiter in the NAL
(Network Abstraction Layer) unit of the HEVC frames.

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•

Error Resilience – This setting defines HEVC encoder strategy to protect the stream from
being heavily corrupted at the decoder output when an error occurs in the transmission
link (Packet loss, Packet Corruption,…). Three steps are available: Off / Medium /High.
This mode can be used when error correction at the transport level (Zixi or Pro-MPEG)
cannot be activated due to latency concerns.

•

Closed Captioning – Enable CC – Closed captions are captured and embedded within
the stream when selected.
MGW Ace Encoder supports closed captions capture from SDI and Composite inputs
(CEA608/708 support). Captions are embedded within the Video Elementary Stream in
accordance to ANSI/SCTE128, ATSC A/72 standard [CC in HEVC User Data]
Closed captions can only be inserted when the encoding frame rate equals the video input framerate.

•

Encryption - AES Key - AES key value available when "Encryption" box is selected. A
default key is provided.

•

PMT PID – A special identifier of the PMT within the transport stream. The PMT (Program
Mapping Table) describes the various services and their PIDs within the transport stream.
Default: 1240.

•

Video PID – A unique identifier of the video service within the transport stream. Only a
single video service is available per a transport stream. Default: 1241.

•

PCR PID – A special identifier of the PCR data within the transport stream. The PCR
(Program Clock Reference) data contains clocking information for synchronization between
various services. Default: 1241.

•

Audio PID 1 – A unique identifier of the first audio service within the stream. Up to two
Audio services can be available per a transport stream. Default: 1242.

•

Audio PID 2 – A unique identifier of the second audio service within the stream. Up to
two Audio services can be available per a transport stream. Default: 1243.

•

KLV PID 1 – A unique identifier of the KLV (Key Length Value) metadata service within
the transport stream. Default: 497.

•

KLV PID 2 – A unique identifier of the KLV (Key Length Value) metadata service within
the transport stream. Default: 498.

•

KLV Sampling – Check the box to sample the KLV frames according to the encoding
framerate configured. KLV frames are sampled and synchronized with each encoded frame
and transmitted over UDP TS according to MISB 0605.6/0604.4 and STANAG4609
standards. When unselected, all the KLV metadata frames are captured and transmitted
with the Video/Audio stream

•

DVB Mode – Select this check box to comply with DVB standard. At low bitrate (<1Mbps),
enabling DVB mode may result in an increased bitrate.
This parameter is then disabled in “ISR – Low Bandwidth” profile.

•

RTSP - Server Port – RTSP Server port (default is 554)

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Advanced Settings – H.264

Figure 4-6: The Advanced Processing - H.264 window

Use the manual settings option cautiously. Incompatible combination of parameters that were manually set, may result in a
video and audio quality degradation. Consult with VITEC Support Team for recommendation on specific settings if you wish
to optimize the compression and streaming settings for a specific application.
•

Level - The encoding level of the HEVC/H.264 codec. Choices are 3.0, 3.1, 3.2, 4.0
(default), 4.1, 5.0.

•

Picture Coding - Determines how picture is compressed. Choices are Auto, Frame Only,
Field Only, MBAFF and PAFF.

•

Aspect Ratio – The proportional relationship between the video width and its height. For
auto configuration select "Same as Input".

•

VLC Mode – The Variable Length Coding is a code that maps source symbols to a variable
number of bits. Variable-length codes can allow sources to be compressed and
decompressed with zero error (lossless data compression) and still be read back symbol

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by symbol. Choices are: CABAC (context-based adaptive binary arithmetic coding), or
CAVLC (Context-adaptive variable-length coding).
•

GOP Structure - Specifies the order in which I, P, and B frames are arranged in the video
stream. GOP (Group of Pictures) choices are: IP (default), I, IBP, IBBP.
Compression settings may impact video latency. Using B-Frames will improve the quality of the compression,
achieving better quality at a given bitrate. However, usage of B-frame will increase latency. To achieve the
lowest end-to-end latency, disable B-Frames and use GOP structures with 'I' and 'P' frames only. When BFrames are not in use, you may decrease the buffer size of your decoder (when configurable in the video
decoder settings), to benefit from lower latency without impacting the viewing quality.

•

GOP Size – The intervals between I-Frames. Range is 2-300 (default is 30).

•

Closed GOP – The I-Frames do not contain information from previous GOPs. Select the
box to close each GOP with an I-Frame.

•

Timestamp – Enable to insert Timecode information within the video stream. If VITC is
available within the SDI input, it is used as the default Timecode value. If not present or
another video input is used, insert the system time.
If KLV is used, the precision timestamp from KLV metadata is also inserted in the Video
Elementary stream.

•

Latency Monitoring – Enable to allow end-to-end latency monitoring when decoding the
stream with MGW Ace Decoder. Latency can be monitored within MGW Ace Decoder web
interface or via HTTP command.
If enabled, Timecode input is not captured from SDI input anymore.
•

•

To ensure accurate Latency Monitoring, system date must be synchonized to an NTP server.
Ensure to correctly configure the NTP server in System/Date and Time section on both MGW
Ace Encoder and MGW Ace Decoder.
When Latency Monitoring is enabled, SDI timecode (VITC) is no more embedded.

•

VPS/SPS/PPS per Picture - Select the box to enable Video Parameter Set (VPS),
Sequence Parameter Set (SPS), and Picture Parameter Set (PPS) within the NAL (Network
Abstraction Layer) of every picture. When the box is clear SPS and PPS will appear only in
I-Frames.

•

Insert AU Delimiters - Select the box to enable Access Unit Delimiter in the NAL
(Network Abstraction Layer) unit of the H.264 frames.

•

Auto-Adapt to Stream Bitrates - Select the box to allow the encoder to automatically
optimize advanced compression and streaming parameters to the bit-rate you defined for
the channel.

•

MuxRate Overhead % - The average amount of null packets relative to the total bitrate
while streaming CBR. The default value (10) is designed for reaching the best video
quality in typical content. However, this parameter can be changed to achieve the best
quality in some other contents. Enter the allocated percentage of the stream for the
multiplexer (range is 5-1000, default is 10).

•

QP Base - The initial quantization (compression) level value used (range is 1-51, default
is 24).

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•

QP Range Min - Minimum quantization (compression) value (range is 1-51, default is
16). When a minimum value is set, the encoder will not use a lower value than specified.
This setting is mainly relevant for content with minimal movement where bit rate
allocation can be reduced.

•

QP Range Max - Maximum quantization (compression) value (range is 1-51, default is
44). When a maximum value is set, the encoder will not use a higher value than specified.
This setting is specifically relevant in motion-intensive scenes where higher bit rate
allocation is needed.

•

Initial Delay (ms) - The delay for incoming PTS/DTS relative to PCR (range is 50-500,
default is 96). This setting enables the control of buffering within the receiver / decoder.

•

Maximum Delay - Maximum duration threshold before Access Units (AU‘s) are
multiplexed together. This setting minimizes high bitrate variations (range is 1-1000,
default is 192).

•

PMT PID – A special identifier of the PMT within the transport stream. The PMT (Program
Mapping Table) describes the various services and their PIDs within the transport stream.
Default: 1240.

•

Video PID – A unique identifier of the video service within the transport stream. Only a
single video service is available per a transport stream. Default: 1241.

•

PCR PID – A special identifier of the PCR data within the transport stream. The PCR
(Program Clock Reference) data contains clocking information for synchronization between
various services. Default: 1241.

•

Audio 1 PID – A unique identifier of the audio service within the transport stream. Up to
two Audio services can be available per a transport stream. Default: 1242.

•

Audio 2 PID – A unique identifier of the audio service within the transport stream. Up to
two Audio services can be available per a transport stream. Default: 1243.

•

KLV 1 PID – A unique identifier of the KLV (Key Length Value) metadata service within
the transport stream. Default: 497.

•

KLV 2 PID – A unique identifier of the KLV (Key Length Value) metadata service within
the transport stream. Default: 498.

•

DVB Mode – Select this check box to comply with DVB standard. At a low bitrate
(<1Mbps), enabling DVB mode may result in an increased bitrate.

•

RTSP - Server Port – RTSP Server port (default is 554)

•

Encryption - AES Key - AES key value available when "Encryption" box is selected. A
default key fills the text box.

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Target Section
Two targets are available from the same video channel. Select the Target 1 or Target 2 tab
accordingly, to specify and enable two different targets.

Parameter

Description

Channel Name

Enter the channel name. This name will also appear in Session
Announcement Protocol (SAP) messages.

Streaming Protocol

Select the streaming protocol.

Target Address

Enter the target IP address.

Target port

Enter the target port.

Multicast Interface

Select the network interface to stream from while using a multicast
target address.
In case, a unicast stream requires to be routed through a specific
Ethernet Port, refer to the Note below.

TTL

Enter the TTL value
Time-to-live (TTL) tells a network router whether or not the packet
has been in the network too long and should be discarded. Each time
an IP packet hits a router, TTL value is reduced by 1. If TTL remains
greater than 0, the router forwards the packet, otherwise it is
discarded.
Set a value high enough to ensure streaming packets are reaching
the decoder.
TTL value can be found by pinging the remote decoder.
The Value range is 1-255.

UDP Packet Size

Enter the UDP packet size value.
Some transmission link accepts only smaller UDP packet size. Reduce
the UDP packet size if experiencing decoding problems.

SAP

Select the SAP check box to enable Session Announcement Protocol.

Traffic Shaping

Select the Traffic Shaping check box to enable network smoothing.

TM
Error Correction Settings Available with Zixi and Pro-MPEG mode. See details below.

CDN Settings

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NOTE:
You must click Apply for the new settings to be saved.

NOTE:
When a video source is lost or different format is selected while the channel is playing, a color bar is displayed.
In such case verify the following:
•

A source is connected

•

The video frame rate and/or resolution match the one selected for the channel.

NOTE: Routing a unicast stream through a specific Ethernet Port
MGW Ace Encoder automatically routes unicast stream based on its routing
table. In case the unicast target address is not directly reachable, an IP route
must be created using the Ethernet configuration over USB key.
To create an IP route:
1. Retrieve the network configuration "EncoderNetworkSettings.txt" from
MGW Ace Encoder as described in “Retrieving or Setting Network
Parameters through a USB Thumb Drive” section
2. Modify any of the listed network parameters, as required.
3. Modify or add "Ipv4UserRouteTable"/"Ipv6UserRouteTable" sections
with the specific routes to be added to the system.
4. System powered off, copy "EncoderNetworkSettings.txt" to a USB key
(FAT formatted) and insert it to the system USB port.
5. Power up the system.
6. When the boot process completes, and the LED is steady-green, the
system is set with the new IP address/Route parameters.

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Error Correction Settings
Zixi™
The Zixi protocol supports two modes: Zixi Broadcaster Server and Point-to-point streaming
directly from the VITEC encoder to the VITEC decoder appliance. Zixi sessions can be protected by
a password. Protected sessions ensure that only authorized encoders/decoders participate in these
sessions.
•

Password: If a password was set on Zixi™ server, enter the password for streaming. If
no password was set on the Zixi™ server, no password is required. When connecting
directly (point-to-point) to a decoder, a password is not applicable.

•

Latency: Enter a latency value in milliseconds to be used for correcting errors. The
minimal latency to be used must be higher than 3 times the RTT value (Round Trip Time)
between the encoder and the targeted decoder. RTT value is available in Zixi Channel
Statistics window after the Zixi channel has been started. Additionally, higher latency
increases tolerance to network errors (range 0-6000 milliseconds). The actual error
correction rates depend also on the stream bit-rate. On average, 500ms latency yields
protection of up to 6% of network errors. 6000ms latency yields protection of up to 30%
of network errors.
• When using a Zixi latency lower than 500ms, FEC data protection is enabled resulting in an increased total output
bitrate up to 50%. Ensure the transmission link bandwidth is dimensioned for such bitrate.
• If Zixi latency is set to 0, no data protection is achieved. Use this value to analyze the quality of your transmission
link. Transmission link statistics are reported within the Zixi Statistics Channel (Dashboard).
Check the Zixi Statistic information window to monitor the packet loss of the transmission
link used and set the latency accordingly.

•

Enable ABR (Adaptive Bitrate): Select the check box to allow either VITEC decoder or
Broadcaster Server to automatically change the encoding bit-rate while streaming. When
selected, the channel total bit-rate will automatically be optimized, based on network
performance and statistics from the Zixi stream recipient, to ensure smooth, artifacts-free
playback.
•

Minimum Bit-Rate: Set the minimum bit-rate allowed while in dynamic mode

•

Maximum Bit-Rate: Set the maximum bit-rate allowed while in dynamic mode.

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•

Enable Failover: Select the check box to allow MGW Ace Encoder to switch over a
secondary Zixi target when the primary one is no more reachable.
•

Set the IP address of the Zixi failover target

•

Set the Port address of the Zixi failover target.

Figure 4-7: The Zixi Settings window

Pro-MPEG Forward Error Correction (SMPTE-2022)
When FEC is implemented, the encoder sends additional data to enable the reconstruction of lost
data, regardless if needed or not. The performance of the FEC is always a tradeoff between
latency, overhead and error correction capabilities. FECs with large dimensions, e.g. 20x5, 10x10
provide less overhead (between +5% and +20%), but have larger latency and better correction
capabilities compared to FEC tables with smaller dimensions.
FEC induces additional latency in the transmission. If a FEC packet matrix of 20x5 is chosen, it
adds 260 milliseconds latency. Smaller sized FEC packet matrixes and transmissions with higher
bitrates will add less delay.
Overhead in data rate, added by 2D-FEC, can be calculated by following formula:

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Overhead in data rate, added by 1D-FEC, can be calculated by following formula:

•

FEC Mode: Select the Forward Error Correction dimension mode: 1-D (only the column
checksums will be sent to the destination), or 2-D (checksums of both columns and rows will
be sent to the destination).

•

Matrix Dimension: The specified FEC rows and FEC Columns from which row checksums and
column checksums will be generated (FEC algorithm = XOR). Displays the columns/rows
multiplying value of the column/rows. Matrix size value must be less than 100.

•

Columns/Rows: Select the desired values for the selected FEC. For the column, value can
range from 1 to 20.

•

1-D Port Number: Enter the port number from through columns checksums will be sent.

•

2-D Port Number: Enter the port number from through rows checksums will be sent when 2D mode is selected.

The network bandwidth overhead for Pro-MPEG technology is fixed, and is determined by the XOR matrix dimensions
and size selected values. Bandwidth overhead exists regardless of whether the network link has errors or not.

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RTMP Settings
The RTMP protocol allows streaming video and audio content to a wide range of Content Delivery
Network (CDN) providers such as Akamai, Limelight, YouTube or based on Adobe Media Servers
(AMS) or Wowza servers.
RTMP protocol, used in conjunction with a CDN, is recommended to reach a large audience on the
public internet. RTMP is available for the H.264 channel.
RTMP streams can be protected by a password.
The RTMP protocol that streams from MGW Ace Encoder has passed Akamai certification and has been validated against
Limelight, YouTube CDNs as well as on Adobe Media (AMS) and Wowza Servers.

•

RTMP Server URL: Enter the URL of the target RTMP server.
You may use one of the following syntaxes:
•

rtmp://IP_ADDRESS/xxxx

•

IP_ADDRESS/xxxx

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If using a domain name for the URL (for example "rtmp:/vitec.live/stream"), ensure that the
DNS information is properly set in the System>Network Interfaces page (DNS1 and DNS2
fields).

•

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•

Stream Name: Enter the stream name that was either set or provided in/by your CDN
account for the RTMP stream.

•

User Name: Enter the User Name from your CDN account for the RTMP stream.

•

Password: Enter the password that was set in your CDN account for the RTMP stream. If
no password was set on the CDN server, no password is required.

The Live Preview Page
In the Live Preview page you can view the live IP stream within the unit’s management
application.
NOTE:
The embedded Live Preview function requires either:
•

VITEC IPTV Player add-on. It is installed automatically by EZ TV or FITIS Video Portals on your computer;

•

VLC Plugin: Visit http://www.videolan.org/vlc/ to install the required plugin;

Due to browser restrictions, Live Preview is only available using Internet Explorer.
To preview a live unicast stream ensure that the computer loading the preview window is using the same IP address as the
IP address set for the unicast stream destination.

In the Live Preview page you can set the channel number you wish to watch.

Figure 4-8: The Live Preview page

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To set the channel for Live Preview:
NOTE:
The Live Preview function is available also from the dashboard by clicking on the desired channel's "preview" icon (
).
1. From the Player drop-down list select the player you wish to use.
2. From the Channel drop-down list select the channel you wish to watch.

3. Click

. The channel's live preview is displayed.

You can adjust the preview's volume by sliding the volume bar as required.

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The System Page
In the System page you set the parameters of the following tabs:
•

Network Interfaces (Ethernet Port #1 and #2)

•

Security

•

Date and Time

•

KLV Input

•

SAP

•

IFB/Talkback

Figure 4-9: The System page

To set the system parameters:
1. From the main menu select System.
2. Set the desired parameters as required in each section and click Apply.

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To set the network interface (see figure above):
Two network interfaces are available. Each one can be used for either management and/or
streaming. For easier management of the system, Ethernet Port 2 can be configured in DHCP
mode. If DHCP mode is selected, Ethernet Port 2 will obtain the IP address automatically from the
DHCP server and the DNS server will also be populated automatically.

Parameter

Description

Management Access

Select the Ethernet Port used for management (Ethernet Port 1, 2 or
1&2)

IP Address/IPv6
Address/Prefix

Enter a static IP address and a prefix address in case IPv6 is used.

Subnet Mask

Enter the subnet mask address.

Default Gateway

Enter the gateway address

Enable DHCP (Ethernet
Port 2)

Select this box to enable automatic retrieval of IP address and DNS
server information from the DHCP server.

DNS1

Optional field - required if a domain name is used instead of an IP
address (RTMP protocol).

DNS2

Optional field - required if a domain name is used instead of an IP
address (RTMP protocol).

To control MGW Ace Encoder over HTTPS API:
Select “Enable HTTP API” check box to enable system control and status over the HTTPS REST
API.
The API documentation can be accessed through the question mark link.
To control MGW Ace Encoder over Wi-Fi:
Using the optional VITEC USB Wi-Fi Adapter (14324), it is possible to control MGW Ace Encoder
over Wi-Fi. On the field, it allows an easier control of the unit over a smartphone, tablet or laptop.
By default, Wi-Fi control is disabled for security reasons. Wi-Fi must be enabled once prior being
able to control the unit over Wi-Fi.
To enable Wi-Fi control:
1. Connect the VITEC USB Wi-Fi Adapter to the front panel USB port of MGW Ace Encoder
2. Select “Enable Wi-Fi control” checkbox in the Services section
3. Enter the Wi-Fi network SSID (Wi-Fi network name).

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4. Click Apply.
Once Wi-Fi is enabled, it is possible to access MGW Ace Encoder web interface wirelessly. To
access MGW Ace Encoder web interface over Wi-Fi:
1. Connect to the created Wi-Fi network
2. Open a web browser and access this URL: https://ace or https://ManagementIP
where ManagementIP is the management IP address as defined above (Ethernet1
and/or Ethernet 2 IP address)

Figure 4-10: The Network Interface tab

NOTE:
•

The API documentation is directly available from the MGW Ace Encoder web page.

•

Click the info button next to “Enable HTTP API” to load the API information page.

To set Security:

Parameter

Description

Current
Password

Type the current password.

New Password

Type the new password (8-14 characters).

Re-Type
Password

Re-type the new password.

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Host Name

The default is MGW-ACE-ENC (where the last four digits are the
platform serial number). The host name can be changed only through SSH
client. See Initial Connection and Setup for detailed instructions

Figure 4-11: System Page - Security screen

To enable warning and consent banner at login :
Select “Enable Login Banner” check box to enable the warning and consent banner. Once enabled,
type in the text to be displayed or select “DISA default” button. The banner will be displayed at
each login attempt if selected.
“DISA default” automatically sets the text mandated per the US Defense Information Systems
Agency.

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To set Date and Time:

Parameter

Description

Use NTP

Select the box to enable synchronization with the NTP server. If using an
NTP server located on the Internet, ensure the DNS server address is
correctly set (Network Interface tab).

Server Address

Enter the NTP server address.

Sync Period

Enter the synchronization period.

Date

Set the date.

Time

Set the time.

Time Zone

Set the time zone.

Daylight Saving

Select the Enable box and set the start date and time for Daylight Saving.

Figure 4-12: System Page - Date and Time screen

NOTE: Latency Monitoring feature and NTP
•

For reliable Latency Monitoring, ensure NTP is configured properly and connected to the NTP server

•

The Dashboard window indicates if NTP connection is running

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To set KLV Capture over Serial / RS232 Port:
In the KLV Input>RS-232 Serial tab screen set the following parameters:

Figure 4-13: The KLV Input screen

Serial Configuration
Parameter

Description

Baud Rate

Select the baud rate.

Data Bits

Select the data bits.

Parity

Select the parity.

Stop Bits

Select the stop bits.

Flow Control

Select the flow control.

KLV
Parameter

Description

KLV Input Data Format

Select the data format.

KLV Output Data Format

Select the data format.

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To set or modify KLV Security parameters:

Figure 4-14: The Security Keys screen

Parameter

Description

Security Classification

Select the security classification.

Country Coding Method

Select the coding method.

Classifying Country

Select the classifying country.

Security SCI/SHI
information

Enter the security SCI/SHI information value.

Caveats

Enter the caveats value.

Releasing Instructions

Enter the releasing instructions value.

Object Country Coding
Method

Select the object country coding method.

Object Country Codes

Enter the object country code value.

Version

Enter the version value.

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To set KLV IP Stream:

Figure 4-15: The IP Stream screen

Click the IP Stream tab and set the following parameters:

Parameter

Description

Input NIC

Select the input network interface.

IP address

For unicast KLV stream - enter the IP address of the encoder.
For multicast KLV stream - enter the IP address of the multicast group KLV
is sent to.

Port

Enter the port number of the source KLV multicast or unicast stream.

Encapsulation

Select one of the following options:
•

TS (MPEG-2 Transport Stream encapsulation) sent via multicast or
unicast stream.

•

RAW KLV data as per MISB 0601.x sent via multicast or unicast stream.

PID Number

Enter the PID number of the program containing the KLV data in the source
stream (available only when TS encapsulation is selected).

Bitrate (bps)

Enter the maximal bitrate value of the KLV Stream. It is the maximal KLV
bitrate allowed, including multiplexer overhead.

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NOTE:
When streaming at low bitrate (e.g. 500kb/s), the default KLV bitrate value (200kb/s) becomes dominant. Ensure to set an
appropriate value that will match the actual KLV bitrate of the source so that video bitrate and video quality are preserved.
To set KLV Input over SDI:

Figure 4-16: The KLV input over SDI screen

Click the SDI (Sync) tab and set the following parameters:

Parameter

Description

Source

Displays the active source type (read-only).

Message ID

Enter message ID number. This allows to select a specific channel / MID
within the received KLV data.
To capture all the KLV data received, Enter "0". To capture a specific set
of Message ID, a comma must be used between the Message ID to be
captured (for example: 1,5,7).

Bitrate (bps):

Enter the maximal bitrate of the KLV data stream.
Defines the allocated bitrate to KLV within the total stream bitrate set. It
corresponds to the KLV data after TS multiplexing. This bitrate must be
tuned for each particular KLV source connected.

NOTE:
When streaming at low bitrate (e.g. 500kb/s), the default KLV bitrate value (200kb/s) becomes dominant. Ensure to set an
appropriate value that will match the actual KLV bitrate of the source so that video bitrate and video quality are preserved.

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To set SAP:

Parameter

Description

Use default SAP
address and port

Use the default Session Announcement Protocol multicast group and port
as per RFC 2974.

IP Address

Set the target multicast IP address to which SAP messages will be sent.

Port

Set the target port to which SAP messages will be sent.

Announcement
Interval (sec)

Set the interval between SAP messages.

Figure 4-17: The SAP screen

NOTE:
You must click Apply for the new settings to be saved.

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To configure Talkback/IFB communication with MGW Ace Decoder :

IFB/Talkback feature provides an easy communication path between remote teams. For example, using MGW
Ace Encoder and Decoder pair, operator on the field (encoder side) can easily receive/provide feedback
from/to the newsroom (Broadcast application), the remote church (House Of Worship application) or the
Command & Control center (ISR/Surveillance application).

When using the talkback feature, MGW Ace Encoder can output the received audio over a line level
unbalanced analog audio output (TALKBACK connector available on the breakout cable).
Two-way audio communication is also possible and MGW Ace Encoder can either transmits the encoded HEVC
Audio 1 or 2 or the Unbalanced Analog Audio Input (ANALOG AUDIO 2 connector available on the breakout
cable – line level).
NOTE:
• MGW Ace Decoder must be used to establish a talkback session with MGW Ace Encoder.

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Parameter

Description

Talkback Mode

Set the talkback mode:
• OFF
• Manual: the talkback session is OFF but can be activated in the
dashboard page using the Talkback MIC icon.

Once pressed, the unit attempts to connect to the remote
receiver for 30 seconds.
The talkback session can be stopped clicking the MIC icon.
In this mode, if the session is dropped, MGW Ace Encoder does
not try to reconnect automatically.
• Auto: The talkback session can be started and stopped as
detailed above.
In this mode, if the session is dropped, MGW Ace Encoder does
try to reconnect automatically.
Target IP Address

Set the talkback receiver IP Address

Target Port

Set the talkback receiver Port

Speaker Audio Output Set the audio level output gain
Gain
Audio Input Source

Set the audio input source used for the talkback session

Audio Input Gain

Set the audio level input gain

Figure 4-18: The Talkback/IFB screen

NOTE:
You must click Apply for the new settings to be saved.

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The Event Log Page
In the Event Log page you can view the log of events and export them.

Figure 4-19: The Event Log page

To filter the view:
1. From the Filter drop-down list select one of the following options:

To export event log:
1. Click Export Log. The File Download window appears.

1. Click Open to open the log. The log file is opened with a common text editor (such as
notepad)
- Or 2. Click Save to save the file.

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To verify connection status between encoder and decoder:
When unicast streaming is used, MGW Ace Encoder automatically tests the accessibility to the
target IP address set by the user.
•

If connection is established, the event reports “Target Connection OK”

•

If connection cannot be established, the event reports “Target Connection Failed” and MGW
Ace Encoder displays the IP packets route. It allows identifying the remote node where IP
traffic is stopped.

Below is an example of successful and failed connections:

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The Configurations Page
MGW Ace Encoder allows you to save screen shots of various configurations to be loaded manually
or automatically in the future.
In the Configurations page you can add, activate, and delete channel configurations.

Figure 4-20: The Configuration page

To add a configuration:
1. Click Add.

2. Type the configuration name and description.
3. Click Save. The new configuration appears in the top row.
To activate a configuration:
1. Select the desired configuration row.
2. Click Activate to activate the configuration. The activated configuration is applied.

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To delete a configuration:
1. Select the desired configuration row.
2. Click Delete to delete the configuration.
To activate Auto Start:
1. Select the desired configuration row.
2. Click Auto Start. The
configuration row.

icon appears in the Auto Start column in the relevant

The next time the appliance restarts, the selected configuration will load automatically.
NOTE:
The video sources must be the same ones used when the configuration was created for auto-start configuration
successful load.

The General Page
In the General page you can view appliance related parameters, and perform license and
firmware upgrades.

Figure 4-21: The General page

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To view the System Information parameters:

Parameter

Description

Temperature

Displays the internal temperature of the appliance (in
Celsius).

Up Time

Displays the time since last restart.

Serial Number

Displays the hardware serial number.

Ethernet 1 MAC Address

Displays the Network Interface #1 MAC Address.

Ethernet 2 MAC Address

Displays the Network Interface #2 MAC Address.

To view software and hardware version & licensing info:

Parameter

Description

Hardware

Displays the current hardware revision.

Software

Displays the active software version.

Encoding License

For future use.

PCB Version

Displays the PCB version.

To set Version & Licensing refer to License and Upgrade.

General Page Functions
•

Click Restart to restart the appliance. The Restart window appears.

•

Click Factory Reset to reset all values to default factory values. The Factory Reset
window appears.
NOTE:
The Factory Reset function will return the unit to its default IP settings: 192.168.1.1 with subnet mask
255.255.255.0. If you are connected to the unit from a PC on a different subnet, reconfigure your computer to
the 192.168.1.x subnet to gain access to the unit and modify its settings for network use.

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•

Click Export Settings to enable the export of system parameters currently being used to
a file. The output file "devesettings.tgz" can be shared with Vitec Technical Support
team during the process of remote troubleshooting.

•

Click Print Info to obtain a printed summary of vital system information.

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CHAPTER 5

MGW ACE Encoder Reset

In This Chapter
Resetting MGW ACE Encoder Settings ............................................................. 67

Resetting MGW ACE Encoder Settings
The appliance can be reset in one of the following ways:
•

A hardware reset.

•

A software reset.

To reset the MGW Ace Encoder (Hardware):
1. On the MGW Ace Encoder front panel press the RESET button. A Short press will restart
the appliance, long press (8 seconds) will cause return unit to factory settings.
To reset the MGW Ace Encoder (through the application):
1. In the General page, click Factory Reset to reset all values to default factory values.

2. Click Yes. When reset completes, the appliance will return to factory state with the
following default values:
•

IP address: 192.168.1.1 (network interface # 1)

•

Password: 1qaz!QAZ.

All saved channel configurations will be erased.
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CHAPTER 6

Firmware Upgrade

In This Chapter
Upgrading the Firmware ................................................................................ 68

Upgrading the Firmware
Important Notes Prior to Upgrade
VITEC periodically releases new firmware versions that include critical updates as well as feature
enhancements.
MGW Ace Encoder firmware and software upgrade process involves uploading a "firmware file"
from within the unit HTTPS user interface, allowing the unit to extract the required files and
perform internal updates. Uploading time of the "firmware file" may vary from one computer to
another. It also depends on network speed and the connection's quality between the computer
and the MGW Ace Encoder appliance.
To verify if the upgrade had finished, observe the physical power LED on the appliance's front
panel - blinking LED indicates that the upgrade is still ongoing. A solid LED indicates that the
upgrade is completed and the appliance is ready for re-login. Log on using a new browser tab.
Read carefully the step-by-step procedure below and pay extra attention to notes and warnings.
To upgrade MGW Ace Encoder Firmware version:
1. Send VITEC your upgrade firmware request.
2. Before starting the upgrade procedure, disconnect all video and audio sources. Only power
and Ethernet cables should remain connected.
3. Delete all saved configurations, including auto start configurations.
NOTE:
If not deleted, old configurations may cause the MGW Ace Encoder to load into an unsupported state.

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4. Click the General tab.

Figure 6-1: The General page

5. Click Firmware Upgrade. The Load Firmware window appears.

Figure 6-2: The Load New Firmware Upload window

6. Click Browse. A browser window opens.

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Figure 6-3: The browser window

7. Select the appropriate *.tar file and click Load. The new version is loaded.
NOTE:
In case the upgrade file name or its extension is not recognized, and the
following warning message appears, contact Vitec customer support.

Figure 6-4: Firmware Upgrade Warning Message

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•

The Upgrade window appears on the screen, indicating the progress of the upgrade
process:

•

The Power green LED on the MGW Ace Encoder appliance front panel is blinking.

The loading process might take a few minutes.
•

When loading completes, the power LED stops blinking for a few seconds. The
appliance will now start its update and reset processes, and the power green LED
starts blinking faster. The reset process might take a few minutes.
WARNING:
The internet browser on your computer attempts to poll the appliance's status
throughout the execution of the update and reset. Allow the reset process to
complete without any intervention. Do not attempt to refresh the browser or
take any other actions during the reset process.

•

When reset completes, the power green LED is steady on and the login window
appears (see figure below).

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•

If the login window does not appear open a new browser tab. Insert (in the URL field)
the IP address that was set to the MGW Ace Encoder prior to the upgrade. If the login
window appears close the previous browser tab and proceed to step 7.

Figure 6-5: The Login window

8. Log on (refer to the Logging on section for details).
NOTE:
The login process to an upgraded appliance might be slow in the first time you log on after the upgrade. It might
take a few minutes for the login to complete. Do not interfere with the login process.
9. In the General screen, verify that the upgrade was successful by inspecting the software
Version in the Versions and Licensing section.

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CHAPTER 7

MGW ACE Encoder Playback

In This Chapter
Playing MGW Ace Encoder Video Streams ........................................................ 73
Using VLC as the Player for H.264 Streams ..................................................... 73
Using Media Player Classics for HEVC, and H.264 Streams ................................ 79
Decoding Zixi and Pro-MPEG Streams (HEVC and H.264) .................................. 81

Playing MGW Ace Encoder Video Streams
The MGW Ace Encoder streams can be played using VITEC Decoders or third party decoders that
support the relevant compression standards. While MPEG-4 H.264 decoders are widely available
from many vendors, decoding of real-time advanced HEVC streams is offered only by selected
manufacturers. For HEVC decoding solutions by VITEC you may use MGW Ace Decoder or MGW
D265 hardware appliance, EZ TV software player, HDM850+ PCI decoder card or VITEC’s EZ TV
Mobile App for Android devices. For recommendations on third-party decoders, consult VITEC or
VITEC’s Channel Partners.
Below are few recommended third-party common software decoders. Please note that the highly
popular VLC Player features very basic support for HEVC streams. While certain configurations
may work well on VLC - various advanced HEVC compression tools MGW Ace Encoder uses are not
yet supported by VLC. If you encounter abnormal behavior with VLC version 2.x, try using
VideoLan's latest beta builds 3.x (or higher version), or use one of VITEC's professional HEVC
decoders.

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Using VLC as the Player for H.264 Streams
1. Invoke VLC Media Player.
2. Select Media>Open Network Stream. The Open Media window appears.
3. Set Caching by Clicking the Show more options box and set the caching to a value
between 120 to 140 milliseconds depending on your network performance:

4. Select the Network tab and depending on the encoding mode and the selected streaming
protocol (UDP TS, RTP TS, Pro-MPEG, and RTP ES), enter the following syntax in the URL
field:
•

For RTP ES Streams:

rtsp://:/ (see example in figure
below).

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- Or
Retrieve the SDP file from the appliance using any method of your preference with the
following https syntax "https:///sdp/.sdp". After SDP file is retrieved and accessible, use VLC's File>Open to upload
it.
NOTE:
•

URL syntax is case sensitive so ensure that the channel name is initial letter is capitalized.

•

The IP address is the MGW Ace Encoder IP address.

•

Channel Name is the name as set on the Channels page, Target section.

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•

For UDP TS Streams:

udp://@:
NOTE:
•

Older versions of VLC do not require “@” symbol.

•

IP address is the Target Address as set on the Channels page, Target section.

•

The port number is the Target Port as set on the Channels page, Target section.

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NOTE:
Configure the buffer size according to your network performance and the compression settings of the streams.
When B-Frames are used, it is recommended to set VLC UDP buffer to 300 to allow for smooth playback. To
reduce end-to-end latency when B-Frames are not in use, you may set the UDP buffer size to as low as 100 ms,
depending on your network characteristics. In certain network environments you may need to adjust the decoder
buffers to large size to allow for smooth playback while maintaining minimal latency.
5.

Click Play.
•

For RTP TS or Pro-MPEG Streams:

rtp://:

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NOTE:
•

VLC doesn't support FEC so while it is possible to play Pro-MPEG stream, no error correction will
occur.

•

Older versions of VLC do not require “@” symbol.

•

IP address is the Target Address as set on Channels page, Target section.

•

The port number is the Target Port as set on the Channels page, Target section.

To set VLC Player using SAP protocol:
The following procedure is only applicable for UDP streaming mode.
1. From VLC main menu select View>Playlist. The Playlist window appears.
2. Under Media Browser, expand Local Network and select Network Stream. A list of
available streams appears.

3. Select the desired stream you wish to play.

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NOTE:
SAP must be activated in Channels page, Target section, as shown in figure below.

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Using Media Player Classics for HEVC, and H.264 Streams
1. Invoke MPC-HC (Media Player Classics Home Cinema).
2. Select File>Open File.
•

For RTP ES Streams:

rtsp://:/ (see example in figure
below).

NOTE:

•

•

URL syntax is case sensitive so ensure that the channel name initial letter is capitalized.

•

The IP address is the MGW Ace Encoder IP address.

•

Channel Name is the name as set on the Channels page, Target section.

For UDP TS Streams:

udp://@:

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NOTE:
-

•

•

IP address is the Target Address as set on the Channels page, Target section.

•

The port number is the Target Port as set on the Channels page, Target section.

For RTP TS or Pro-MPEG Streams:

rtp://:

NOTE:
-

4.

•

MPC doesn't support FEC so while it is possible to play Pro-MPEG stream, no error correction will
occur.

•

IP address is the Target Address as set on the Channels page, Target section.

•

Channel Name is the name as set on the Channels page, Target section.

Click OK.

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Decoding Zixi and Pro-MPEG Streams (HEVC and H.264)
Zixi™ protected streams and Pro-MPEG protocol are not supported by open source free software
players such as VLC or MPC.
You may use VITEC MGW Ace Decoder (HEVC/H.264), VITEC MGW D265 Decoder (HEVC/H.264)
or Zixi Broadcaster. Pro-MPEG streams may be decoded by 3rd party decoders that support
SMPTE-2022 protocol.

Setting and Playing Zixi™ Channels
To send Zixi streams to the Zixi Broadcaster Server:
In the Channels page Target section:
1. Enter the Zixi Broadcaster server's IP address and Port (see Target table above).
2. Click Error Correction Settings. The Zixi Settings window opens. Enter the following
parameters:
•

Password: Enter the password for streaming to a Zixi™ receiver (Server or a Stand-alone
decoder).
NOTE:
The password you enter must be identical to the password entered in the Zixi Broadcaster Web interface).

•

Latency: Enter a latency value in milliseconds to be used for correcting errors. The
minimal latency value must be three times higher than the RTT (Round Trip Time) value
that is used between the encoder and the targeted decoder. RTT value is available in Zixi
Statistic window (see The Dashboard Page (on page 25) after the Zixi channel has been
started.
Additionally, higher latency increases tolerance to network errors (range 500-6000
milliseconds). The actual error correction rates depend also on the stream bit-rate. On
average, 500ms latency yields protection of up to 6% of network errors. 6000ms latency
yields protection of up to 30% of network errors.
Check the Zixi Channel Statistic window (see The Dashboard Page on page 25) to monitor
the packet loss of the transmission link used and set the latency accordingly.

•

Enable Dynamic Bit-rate Control: Select the check box to allow either VITEC decoder
or Broadcaster Server to automatically change the encoding bit-rate while streaming.

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Figure 7-1: The Zixi Settings window

In the Zixi Broadcater Web interface:
1. Add a new input stream. The stream ID must match MGW Ace Encoder Channel Name
that was entered in the Channels page>Target section> Channel Name field, and it is
case sensitive.
2. Select Push.
NOTE:
Latency is set by the MGW Ace Encoder.
3. Click OK, the input channel is created.
To play the Zixi channel:
1. Click the play icon in the Dashboard Frame, Control column (H.264 or H.265 channels).
“Zixi” is indicated in the FEC column (see The Dashboard Frame (on page 22)).
NOTE:
If error occurs and "Zixi" appears in red, ensure that:
•

MGW Ace Encoder has access to the Zixi Broadcaster.

•

The channel was created correctly on the Zixi Broadcaster.

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APPENDIX A

Network Configuration using an SSH Client
NOTE:
Only one connection can be used at a time.
To configure the appliance's network settings using an SSH client:
1. Open an SSH terminal window (PuTTY is the recommended tool).
2. Connect to the MGW Ace Encoder IP address.
3. At the login prompt, type "root" and at the password prompt type the password (the
default is "1qaz!QAZ").

The main menu appears:

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Figure 7-1: The Main Menu window

4. Press "2" for System option.

Figure 7-2: The System window

5. Type "1" for "Network Interfaces"
6. Type "1" for the Change TCPIP settings for streaming interface option.

Figure 7-3: The Network Interface -TCPIP Settings window

If you wish to enable DHCP type "1" and when prompted type "y".
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If you wish to set TCP/IP parameters manually, type "2" for Disable DHCP and set
TCP/IP parameters manually and set the following values:
•

Enter the appliance's new IP address.

•

Enter the appropriate subnet mask.

•

Enter your default gateway address.

Figure 7-4: The TCPIP Settings window

CAUTION:
If you have changed the appliance’s IP address to a different subnet you may need to reconfigure your computer network
settings to re-connect to the appliance.
To change the date and time using an SSH client:
1. In the System window, type "3" for the Date and Time option. The following window
appears:

Figure 7-5: The Date and Time window

2. Type "1" for setting the date and time.

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To configure SAP using an SSH client:
1. In the System window, type "4" for the SAP option. The following window appears:

Figure 7-6: The System window - SAP window

2. Enter the IP Address, Port (number), Announcement Interval and TTL values.
To configure the appliance's host name for the first time using an SSH client:
1. From the main menu screen, type "2" for the Security" option. The following window
appears:

Figure 7-7: The Security window

2. Type "2" for the Change hostname option and type the new host name.

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To configure channel parameters for the first time using an SSH client:
1. From the main menu screen, type "1" for the "Channels" option. The following window
appears:

Figure 7-8: The Channels window

2. Either view, edit or change the channel playing state by typing the corresponding option
number.
To set various parameters of channel configurat ions:
1. From the main menu screen, type "3" for the "Configurations" option. The following
window appears:

Figure 7-9: The Configurations window

2. Either view, save, load, delete or set a configuration as auto-start by typing the
corresponding option number.

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To restore default settings or restart the appliance:
1. From the main menu screen, type "4" for the "General" option. The following window
appears:

Figure 7-10: The General window

2. Either view device information, restore default settings or restart the appliance by typing
the corresponding option number.
When done, follow SSH "Exit" instructions on screen and close the SSH window to save the
settings.

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APPENDIX B

Technical Specifications

Compliance
•

FCC Part 15, Class A

•

CE

•

ICES-003

•

RoHS

•

Designed to meet MIL-STD-810 and MIL STD-461 Criteria

•

MTBF: Ground - 3.70 years. Airborne - 7.3 years (As per MIL-HDBK-217F).

Environmental
•

Operating Temperatures: -20 ºC to +50 ºC (-4 ºF to 122 ºF)

•

Storage Temperatures: -40 ºC to +70 ºC (-40 ºF to 158 ºF)

•

Relative Humidity: 5% to 95% (non-condensing).

Physical
•

Dimensions: 2.55" H x 7.71" W x 7.83" D (65mm H x 196mm W x 199mm D)

•

Weight: 4.85lb (2.2kg)

•

Enclosure: Industrial-grade

•

Status LED's for power, network activity, Temperature and Fan Errors, streaming and
video source indications

•

Mounting holes for seamless installation in vehicles / onto flat surfaces.

Functional Description
Inputs
Video Inputs
•

1 x 3G/HD-SDI/SD-SDI (SMPTE 259M-C, SMPTE 292M, SMPTE 274M, SMPTE 296M,
SMPTE 424M, SMPTE 425M-A)

•

1 x HDMI v1.3 (support for HDCP and non-HDCP protected sources)

•

1 x DVI-D

•

1 x Composite/CVBS.

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Input Resolutions / Frame Rates Support
•

1920x1080p @

60, 59.94, 50, 30, 29.97, 25, 24, 23.976 Hz

•

1920x1080i @ 60, 59.94, 50 Hz

•

1600x1200p @

•

1400x1050p @ 60,50 Hz

•

1440x900p @ 60, 50 Hz

•

1366x768p @ 60, 50 Hz

•

1280x800p @ 60, 50 Hz

•

1280x1024p @ 60, 50 Hz

•

1024x768p @ 60, 50 Hz

•

1280x720p @ 60, 59.94, 50, 30, 29.97, 25 Hz

•

720x480p @ 59.94 Hz

•

720x480i @ 59.94 Hz

•

720x576p @ 50 Hz

•

720x576i @ 50 Hz.

60, 50 Hz

Audio Inputs
•

SDI Embedded audio (PCM support)

•

HDMI Embedded audio (PCM support)

•

1 x Analog unbalanced stereo audio, AC-coupled (RCA Female)

•

1 x Balanced analog stereo audio (XLR).

•

2 x unbalanced digital stereo audio (BNC)

Audio Output (Talkback)
•

1 x Analog unbalanced stereo audio, AC-coupled (RCA Female)

Stream Output Protocols
Network Protocols
•

UDP TS

•

RTP TS

•

RTP ES with RTSP server

•

RTMP (H.264)

•

Zixi™ Error-Correction with ABR mode (Adaptive Bit-Rate)

•

RTP TS with ProMPEG Forward Error Correction (SMPTE 2022).

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Video Output - HEVC (H.265)
MPEG-H HEVC (ISO/IEC 23008-2) Modes:
•

Main / Main 10 and Main 4:2:2: up to 4:2:2 10-bits

•

Level up to level 5.2, Main and High Tier

•

GOP: I, IP, IB, IBBBP, IBBBBBBBP

•

Bit Rate: 100 Kbps - 30Mbps

•

Frame Rate: 1-60 fps.

•

Bit Rate Regulation Modes: Constant (CBR), Variable (VBR)

•

Output Resolutions: Configurable from CIF up to 1920x1080

•

Encoding Latency: Low latency mode down to 75 Milliseconds

•

Error resiliency modes (High / Medium / Off).

Video Output - MPEG-4 AVC/H.264
MPEG-4 AVC/H.264 (ISO\IEC 14496-10 MPEG-4 AVC – Rec. ITU-T H.264) Modes:
•

Baseline Profile L3

•

Main Profile L3 and L4

•

High Profile L4 and L4.2

•

Bit Rate: 100 Kbps - 15 Mbps

•

Frame Rate: 10-60 fps.

•

Bit Rate Regulation Modes: Constant (CBR), Variable (VBR)

•

Output Resolutions: Configurable from CIF up to 1920x1080

•

Encoding Latency: 65 milliseconds.

Audio Output
MPEG-4 AAC-LC (ISO/IEC 14496-3), MPEG-1 L2
•

Stereo and mono modes

•

Up to 2 stereo channels support

•

Bit Rate: 32Kbps - 192Kbps in Stereo, 16Kbps - 128Kbps in Mono

•

Sampling Rate: 16 kHz - 48 kHz.

Metadata
•

CoT/KLV over serial RS-232, KLV over IP, KLV over SDI (VANC per SMPTE 336M). Up
to two simultaneous KLV streams.

•

UAS Datalink Local Metadata Set (MISB STD 0601.5, STD 0902)

•

Time Stamping and Transport of Compressed Motion Imagery and Metadata (MISB
STD 0604.2)

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•

Cursor on Target (CoT) Conversions to Key-Length-Value (KLV) Metadata (MISB EG
0805)

•

Security Metadata Universal and Local Sets for Digital Motion Imagery (MISB STD
0102.8)

•

STANAG 4609 output stream over UDP/IP.

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APPENDIX C

Technical Support

VITEC provides phone supports and online helpdesk access during standard business hours.
Silver, Gold and Platinum customers are eligible to access preferred support tools as described in
your extended support agreement. For more information, visit our web site at
https://www.vitec.com/support/.
The VITEC's Products Knowledge Base is part of our web site at http://support.vitec.com/portal/.
It offers technical tips, downloads of user manuals, access to latest firmware files and general
information about IPTV products.

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APPENDIX D

Warranty

Limited Hardware Warranty Terms
Subject to the terms and conditions specified below your VITEC product (the "Product") is
warranted against defects in material and workmanship (the "Warranty") for a period of 12
(twelve) months following the Delivery Date (the "Warranty Period"). The Warranty provided to
you hereunder supersedes any warranty which may be provided to you by the original
manufacturer of the Product.
VITEC (collectively "company") will repair or replace (at its option) any defective part during the
Warranty Period, provided that (i) the Warranty remains in force. Your dated sales receipt or
invoice shall be considered as the delivery date of the Product form VITEC's premises to your
designated address (the "Delivery Date"); (ii) your Product unit carries a serial number on its
rear panel; (iii) you received from VITEC Customer Service department a Return Materials
Authorization (RMA) number. No Product unit will be accepted for repair without RMA number;
and (iv) the entire Product unit is returned to the company by prepaid shipping in VITEC’s original
packaging.
VITEC will not be responsible for (i) any damages resulting from the use, maintenance or
installation of any Product; or (ii) for the incorporation of any spare or replacement parts not
approved by the company.
Without limiting the generality of the foregoing, The company reserves the right to refuse to
provide any services under the Warranty for any Product that, in the company opinion, has been
subjected to any abnormal electrical, mechanical, or environmental abuse, or shows signs of
modification by an unauthorized person or company. Call your local distributor or reseller for outof-warranty repair charge estimates prior to returning a product.
You acknowledge that the product licensed or sold hereunder, which may include technology and
software, are subject to the export control laws and regulations of the United States ("U.S.")
and/or any other country in which the product is received. You agree that you will not knowingly
transfer, divert, export or re-export, directly or indirectly, the product, including the software, the
software source code, or technical data (as defined by the U.S. Export Administration Regulations)
restricted by such regulations or by other applicable national regulations to any person, firm,
entity country or destination to which such transfer, diversion, export or re-export is restricted or
prohibited by U.S. or other applicable law, without obtaining prior authorization from the U.S.

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Department of Commerce and other competent government authorities to the extent required by
those laws.

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Index
MGW ACE Encoder Overview • 5, 7
MGW ACE Encoder Playback • 6, 73

A

MGW ACE Encoder Reset • 5, 67

About This Manual • 5

N

C

Network Configuration using an SSH Client •
17, 84

Copyright Notice • i

D
Declaration of Conformity and Regulatory
Compliance • iii
Decoding Zixi and Pro-MPEG Streams (HEVC
and H.264) • 82

E
Error Correction Settings • 43

P
Playing MGW Ace Encoder Video Streams •
73

R
Resetting MGW ACE Encoder Settings • 67
Retrieving or Setting Network Parameters
through a USB Thumb Drive • 19
RTMP Settings • 46

F
Firmware Upgrade • 6, 68

S
Safety Instructions • ii

G
General • 5
Getting Started • 5, 13

I
I/O Specifications • 9
Initial Connection and Setup • 13

L
Licensing • 8
Logging on • 18

M
Manual Structure and Use • 5

User Manual, Version 2.1

Setting and Playing Zixi™ Channels • 82
Setup and Operations • 5, 21
System Requirements • 8

T
Technical Specifications • 90
Technical Support • 94
The Channels Page • 29
The Configurations Page • 63
The Dashboard Frame • 23, 83
The Dashboard Page • 25, 82

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MGW Ace Encoder HEVC Encoding and Streaming Appliance

The Event Log Page • 61
The General Page • 64
The Live Preview Page • 47
The Product • 7
The System Page • 49

U
Upgrading the Firmware • 68
Using Media Player Classics for HEVC, and
H.264 Streams • 80
Using the MGW ACE Encoder Interface • 21
Using VLC as the Player for H.264 Streams •
74

W
Warranty • 95

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