MailOrderForm May2016 Printable Order Form Mail Apr2017

User Manual: Printable Order Form Harbor Freight Tools – Quality Tools at Discount Prices Since 1977

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Page Count: 3

1. Provide your customer ID. This number can be found on the
back cover of your flyer.
2. We suggest filling out the order form before calling.
3. Have your credit card ready.
Fax: 1-805-482-1203
ORDER BY PHONE: 1-800-423-2567
Monday thru Saturday 5am to 9pm (PT), Sunday 6am to 6pm (PT)
1. Use the enclosed order form.
2. Print clearly and fill in all requested information. Be sure you provide
a phone number in case we need to contact you about your order.
3. Include the item number for each product ordered.
4. If you need additional space, please attach a separate sheet
of paper.
5. If paying by check or money order, make payable to: Harbor Freight.
6. If paying by credit card, the card holder must sign the order form
in the space provided.
ORDER BY MAIL
Rev. 3/31/2017
Page 1
DELIVERY TIMES
1. O rders are processed within 48 hours and shipped via FedE x,
Parcel Post or truck line. Delivery times are expected, not
guaranteed.
• Standard: 3– 7 Business Days
• E xpress: Second Business Day
• Premium: N ext Business Day
2. Weather delays and other circumstances may impact delivery
time. E stimated arrival dates are not guaranteed.
PRICES AND PRODUCTS
Low p ric e guarantee—w e will beat any competitor’s delivered price
within one year from the date of purchase—e ven if it’s an advertised
special! Although we make every effort to assure that our prices and
products are advertised as accurately as possible, in the event an
error is made, we reserve the right to correct it. Some items require
assembly. For technical product advice, call 1-888-866– 579 7,
Monday thru Friday, 7 am to 4pm (PT).
PAYMENT INFORMATION
We accept business and personal checks, V isa, MasterCard,
American E xpress or Discover.
We do not accept C.O .D.s. Please do not send cash.
W ARRANTY
If for any reason you are not satisfied with an item purchased from
Harbor Freight Tools, you may return the product within 90 days of
the invoice date for a full refund or replacement, whichever you
prefer. Shipping and handling are non-refundable. A 20% restocking
fee may apply.
MAILING LIST
To join our mailing, email us at up date@ harb orfreight. c om, or call
Customer Service at the number below. To update your information
or unsubscribe, please copy the entire preprinted address portion of
your flyer, including your customer number located above your
name. Send to: Customer Serv ic e, P. O. Box 6010, Camaril l o, CA
9 3011-6010. We may make our customer list available to carefully
screened companies and organizations whose products and
activities might be of interest to you.
CUSTOMER SERVICE 1-800-444-3353
O ur C ustomer S ervice team is available Monday thru Saturday, 5am
to 9pm (PT), Sunday, 6am to 6pm (PT).
SHIPPING INFORMATION
1. Harbor Freight Tools cannot ship to APO or FPO addresses due to
postal regulations.
G uidelines for shipping to P.O . Box addresses:
• Maximum weight for packages shipped within the 48 contiguous
states is 8 lbs.
• Maximum weight for packages shipped to AK , HI or G U is 7 0 lbs.
2. Orders to Al aska, Hawaii and G uam are shipped 4th Class Parcel
Post. These deliveries will take longer.
3. Ov erweight items shipped via freight are subject to additional
charges per overweight item. Customers are responsible for all
lift-gate charges when shipped by truck when:
• over 150 lbs. in the contiguous states
• over 7 0 lbs. outside of the contiguous states
4. Ov ersize d items are subject to additional freight charges.
• G irth over 130 inches
G irth = (width + height) x 2 + length
• E xample: An item is 15l x 10w x 5h
(10 + 5) * 2 + 15 = 45 G irth
5. $ 6. 9 9 Standard ground fl at-rate shipping includes free handling
and insurance.
6. International Orders: Currently, we offer shipping to Canada
(excluding Q uebec) and Australia only.
7 . For assistance with calculating your shipping charges, call our Sales
Team at 1-805-388-3000, Monday thru Friday, 6am to 4pm (PT).
8. Restric ted items: G as powered, explosive, battery operated, or
items that contain hazardous materials (e.g. drills, generators,
engines, spray paint) cannot be shipped via FedE x Air (Air E xpress
or First Class Parcel Post). Prior to sale, gas powered items are
tested for functionality using a small amount of fuel. Residual fuel
poses potential risks during air transport and is therefore prohibited
due to airline regulations.
9. Any item out of stock and under $ 10.00 will be cancelled from your
order and will need to be reordered at a later date.
10. Freight charges are subject to change without notice.
Currently, we offer shipping to Canada
(excluding Q uebec) and Australia only.
Rev. 3/31/2017
Page 2
SECURITY AND PRIVACY
When you provide Harbor Freight Tools with personally identifiable
information, including, but not limited to, your name, street address,
telephone number, credit card information, and your email address
(collectively, “Personal Information”), you are consenting to the
manner in which Harbor Freight will collect, use, disclose and
otherwise manage your Personal Information in accordance with
Harbor Freight’s published Security and Privacy terms and conditions
which can be accessed online at
http://www.harborfreight.com/security-and-privacy.html.
TERMS AND CONDITIONS
Terms and conditions as set forth on HarborFreight.com apply to
your order.
RETURNS
• Proof of purchase is required for all returns and exchanges.
• Merchandise may be returned within 90 days of purchase for a refund
or exchange in the original tender; check and debit card purchases
may be refunded in cash.
• If returning in-store, a valid government ID must be presented at the
time of return.
• If returning in-store, items cannot contain flammable liquids, gases or
hazardous materials for safety reasons. Due to safety hazards, these
items cannot be returned via mail even if the item was drained of
these materials.
• For safety reasons, certain products cannot be returned to the store if
opened. For returns, please call customer service toll-free at
1-844-416-9141.
• Shipping and handling charges are not refundable.
• Items may be subject to a 20% restocking fee.
• The Store Manager has the right to refuse the return of any item, at
any time, for any reason.
• For online and phone orders:
If returning in-store, please provide a proof of purchase. If you do
not have a proof of purchase, please obtain a Return Authorization
by contacting Customer Service at 1-800-444-3353, Monday thru
Saturday, 5am to 9pm (PT), and Sunday, 6am to 6pm (PT). Please
provide your name, order number and a brief description of the
reason(s) for the return.
If returning by mail, please obtain a Return Authorization as
outlined above.
1. Provide your customer ID. This number can be found on the
back cover of your flyer.
2. We suggest filling out the order form before calling.
3. Have your credit card ready.
Fax: 1-805-482-1203
1. Use the enclosed order form.
2. Print clearly and fill in all requested information. Be sure you provide
a phone number in case we need to contact you about your order.
3. Include the item number for each product ordered.
4. If you need additional space, please attach a separate sheet of
paper.
5. If paying by check or money order, make payable to: Harbor Freight.
6. If paying by credit card, the card holder must sign the order form
in the space provided.
ORDER BY MAIL
ORDER BY PHONE: 1-800-423-2567
Monday thru Saturday 5am to 9pm (PT), Sunday 6am to 6pm (PT)
ORDER FORM
Name:
Call: 1-800-423-2567
Monday thru Saturday 5am to 9pm (PT), Sunday 6am to 6pm (PT)
Fax: 1-805-482-1203
Mail: Sales Dept., P.O. Box 6010 Camarillo, CA 93011-6010
Online: HarborFreight.com
eMail:
BILL TO:
Address 1:
City: State: Zip:
Address 2:
Address 1:
City: State: Zip:
Address 2:
Name:
SHIP TO: (If different from the left)
Phone Number ( ) - Phone Number: ( ) -
Item/Lot
Number Coupon Code
(If applicable)
Description Price $Quantity Subtotal $
PAYMENT INFORMATION:
Discover
Gift Card #______________________________________
Gift Card Pin #_________
MasterCard
Month Year
Visa American Express
Harbor Freight Gift Card Redemption
Check or Money Order (No cash or C.O.D. accepted)
Signature
X
Expiration Date
/
Credit Card Number
Where are we shipping to?
(Please select one) Residence Business
GRAND TOTAL: $
TOTAL: $
Standard ground shipping
State Sales Tax
(See information on the left)
For orders shipped to all states except: AK, DE, HI, MT, NH, OR, DC, VT, GU
Shipping Sales Tax
(See information on the left)
For orders shipped to all states except: AL, AK, AZ, CA, DE, DC, FL, HI, ID, IA, MD, MA, ME, MT, NH, OK, OR,
UT, VT, VA, WY
Shipping Charges
(See shipping information on the left)
$6.99
See Page 1
Overweight/Oversized shipping
For additional space, please attach a separate piece of paper.
$29.99/1-Year Membership $44.99/2-Year Membership
Inside Track Club (ITC)
(Please select one)
$10 $25 $50
$75 $100 $500
Harbor Freight Gift Card Purchase
(Please select all that apply)
ITC Membership sales tax for: CA, NE, NM, NY, SC, SD, UT, WI, WV
THANK YOU FOR YOUR ORDER
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Qty._______
Qty._______
Qty._______
Qty._______
Qty._______
Qty._______
Rev. 3/31/2017
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