Microsoft 365 PPT Best Practices Freelance Toolkit Field Guide
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Microsoft 365 Freelance Toolkit Tools, templates, and best practices to launch and scale an enterprise freelance program October 2018 Overview What is it? Microsoft 365 Freelance toolkit is a solution of curated tools, templates, and best practices that help enterprises launch, execute, and manage freelance programs at scale. Who is it for? Enterprise customers who want to integrate freelance talent into their sourcing models. Why is it important? Launching and executing an enterprise freelance program at scale can be complex and daunting. The Freelance Toolkit makes it streamlined and turnkey. The future of work is now Number of freelancers (millions) 57.3 55 53 53.7 2014 47% 2015 2016 2017 Freelancer growth has nearly doubled each year. At this current rate, most of the U.S. workforce will be freelancers by 2027. Millennials are a driving force of the gig economy. Nearly half of them are already freelancing. Enterprises are embracing flexible talent 48% January 2017 59% January 2018 Usage of flexible talent has increased 24% in the last year. Enterprise companies have engaged freelancers for work within their organizations and integrated freelance capabilities into their own operations. Challenges for enterprises While adding on-demand freelance talent to the mix is proving substantial, measurable results in speed and efficiency, the path to transforming existing policies and processes is largely undefined. To be successful, enterprises must: • Change the mindset for how they approach work • Transform existing policies and processes • Develop an infrastructure that supports the complexities of an enterprise freelance program Microsoft 365 Freelance Toolkit “How do I roll out my program, while adhering to our company policy and compliance?” “How do I share files & collaborate effectively with freelances in an ITsupported way?” “How do I track the effectiveness of freelancers to convince others to signup?” “How do I automatically create a ticket for my program operator to review large projects?” Internal communication Team-wide collaboration Data analytics Workflow automation A one-stop shop for freelance program details and tools to help accelerate onboarding and adoption A hub where teams can communicate, manage tasks, store shared files, and collaborate with external users Analytics to drive data-driven decisions, compare freelance KPIs to other staffing options, and identify effective groups and categories Automated workflows to connect apps and services, send notifications, synchronize files, and collect data Internal communication Employees need a place where they can learn how the program works, fulfill their training requirements, and review best practices for working with freelancers. Tools Templates Best practices A SharePoint communication site that provides a repository for program documentation A SharePoint communication site template that includes an FAQ seeded with the top questions from enterprise employees A curated talent pool of SharePoint experts to help enterprises customize their communication sites A prepopulated hiring template to help employees start engaging with freelancers As employees begin thinking about working with freelancers, we've found that it's important to provide access to as much information as possible, and to make onboarding clear and simple. Learn more Team-wide collaboration Enterprise freelance projects require team members to work together on multiple files, manage varied tasks, and communicate across time zones. Tools Best practices Public and private teams for members to engage in discussion As employees start working with freelancers, we've found that streamlined collaboration becomes critical to operating effectively. Learn more One place to track progress and align each team member's workflow through project management tools like Microsoft Project One place to store shared files and retrieve them through intelligent search The ability for external users worldwide to collaborate in all aspects of freelance projects through Microsoft teams free guest access Data analytics Freelance program administrators need to capture, track, and communicate program metrics, compare freelance KPIs to other staffing options, and identify groups that leverage the program most effectively. Tools Templates Best practices Power BI to share data visualizations, insights, and reports with others A Power BI template with sample visualizations A Power BI connector to pull data from disparate sources into dashboards A prepopulated hiring template to help employees start engaging with freelancers As a data-driven enterprise, we've found that measuring the effectiveness of our freelance program is critical to program growth and health. Learn more A curated talent pool of Power BI experts to help enterprises customize their dashboards Workflow automation Freelance program managers need to reduce manual completion of repetitive tasks by creating automatic, repeatable processes. Tools Templates Best practices Microsoft Flow to create automated workflows, send notifications, synchronize files, and collect data A prepopulated hiring template to help employees start engaging with freelancers As our enterprise freelance program grows, we've learned that freelance program management is a high-demand, multifaceted role. Automating some aspects of the work has been critical to sustaining operations. Learn more Infographics that show how to use Flow within an enterprise freelance program A curated talent pool of experts to help customize flow scenarios Our journey Like many of our customers, Microsoft is also in the process of navigating how to responsibly weave freelance engagements into an enterprise environment. In one year, we: completed spanned 25 150 40 freelance projects business groups employees categories 1,800 engaged covered The results It’s paid off. To date, we’ve: • Realized more than 75% cost savings • Reduced time to engage from 20 to 5.4 days • Achieved 4.9/5 freelancer star rating More importantly, we have seen firsthand how employees can evolve from having a genuine fear of a freelancer model to recognizing how much more productive and enjoyable their work is when they work with freelancers. What we learned Getting to this point was not easy—we had to internally transform ourselves, and we needed to build an infrastructure that could support the complexities of an enterprise freelance program. This led us to develop the Microsoft 365 Freelance Toolkit, combining our own leading enterprise productivity apps with curated tools, templates, and best practices to address the specific needs of enterprise freelance programs. Next steps Ready to get started? Microsoft 365 Freelance Toolkit is free with Microsoft 365 subscriptions—there are no additional costs if customers already have Teams, Flow, SharePoint and Power BI. Learn more Appendix These infographics were designed to help you drive stakeholder discussion around how your existing investments in Microsoft 365 can help support an enterprise freelance program. Learn more These case studies are a sample of projects you can use with freelance. With the Toolkit, you will receive the full list. Learn more Thank you © Copyright Microsoft Corporation. All rights reserved.
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