ZTE Prestige™ 2 User Guide N9136 UG Assurance Wireless 091817

User Manual: ZTE Prestige™ 2 User Guide Product Information | Assurance Wireless

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User Manual

About This Manual
Thank you for choosing this ZTE mobile device. In order to
keep your device in its best condition, please read this manual
and keep it for future reference.
Copyright
Copyright © 2017 ZTE CORPORATION
All rights reserved.
No part of this publication may be quoted, reproduced,
translated or used in any form or by any means, electronic or
mechanical, including photocopying and microfilm, without the
prior written permission of ZTE Corporation.
Notice
ZTE Corporation reserves the right to make modifications on
print errors or update specifications in this guide without prior
notice. This manual has been designed with the utmost care
to ensure the accuracy of its content. However, all statements,
information and recommendations contained therein do not
constitute a warranty of any kind, either expressed or implied.
Disclaimer
ZTE Corporation expressly disclaims any liability for faults
and damages caused by unauthorized modifications of the
software.
2

Images and screenshots used in this manual may differ from
the actual product. Content in this manual may differ from the
actual product or software.
Trademarks
ZTE and the ZTE logos are trademarks of ZTE Corporation.
Google and Android are trademarks of Google, Inc.
The Bluetooth® word mark and logos are registered trademarks
owned by the Bluetooth SIG, Inc. and any use of such marks
by ZTE Corporation is under license.
microSDHC logo is a trademark of SD-3C, LLC.
Qualcomm® Snapdragon™ processors are products of
Qualcomm Technologies, Inc. Qualcomm and Snapdragon are
trademarks of Qualcomm Incorporated, registered in the United
States and other countries. Used with permission.
Other trademarks and trade names are those of their respective
owners.

Version No.: R1.0
Edition Time: Sept 13, 2017

Table of Contents
For Your Safety.......................................................... 10
General Safety................................................................... 10
FCC RF Exposure Information (SAR)................................ 12
FCC Regulations................................................................ 14
Hearing Aid Compatibility (HAC) regulations for Mobile
Phones............................................................................... 15
Distraction.......................................................................... 18
Product Handling............................................................... 18
Electrical Safety................................................................. 23
CTIA Requirements............................................................ 24
Radio Frequency Interference........................................... 25
Explosive Environments..................................................... 27
LCA Assessment................................................................ 28

Setting Up Your Phone.............................................. 29
Parts and Functions........................................................... 29
Battery Use........................................................................ 32
Activate Your Service......................................................... 39
Complete the Setup Screens............................................. 40
Set Up Voicemail................................................................ 41
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Phone Basics............................................................. 42
Turn Your Phone On and Off.............................................. 42
Turn Your Screen On/Off.................................................... 42
Touch Screen Navigation................................................... 44
Your Home Screen............................................................. 46
Status Bar.......................................................................... 52
Silent/Vibration Mode......................................................... 54
Do Not Disturb Mode......................................................... 55
Enter Text........................................................................... 56

Phone Calls................................................................ 66
Make Phone Calls.............................................................. 66
Receive Phone Calls.......................................................... 68
In-call Options.................................................................... 71
Voicemail............................................................................ 73
Optional Calling Services................................................... 74
Call Settings....................................................................... 78

Contacts..................................................................... 85
Add a Contact.................................................................... 85
Contacts Screen Layout..................................................... 87
Edit a Contact.................................................................... 88
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Delete a Contact................................................................ 89
Share a Contact................................................................. 89
Import Contacts.................................................................. 90
Back Up Contacts.............................................................. 91
Add a Contact to Favorites................................................ 92

Messaging.................................................................. 93
Text and Multimedia Messaging ........................................ 93
Gmail................................................................................ 104
Email................................................................................ 107

Apps and Entertainment..........................................116
Google Play Store............................................................ 116
Google Maps.................................................................... 121
Music................................................................................ 123
YouTube........................................................................... 131

Web and Data........................................................... 133
Wi-Fi................................................................................. 133
Browser............................................................................ 136
Chrome Browser.............................................................. 139
Virtual Private Networks (VPN)........................................ 140

Camera and Video................................................... 143
Camera Overview............................................................ 143
Take Pictures and Record Videos.................................... 145
Camera Settings.............................................................. 146
View Pictures and Videos Using Gallery.......................... 147
Edit Pictures..................................................................... 149
Share Pictures and Videos............................................... 151

Tools and Calendar................................................. 156
Calendar.......................................................................... 156
Clock................................................................................ 160
Calculator......................................................................... 162
Sound Recorder............................................................... 163
File Manager.................................................................... 164
Google Search................................................................. 164
Bluetooth.......................................................................... 166
microSDHC Card............................................................. 172
Transfer Files Between Your Phone and a Computer...... 178

Settings.................................................................... 180
Wi-Fi Settings................................................................... 180
Bluetooth Settings............................................................ 181
Mobile Networks Settings................................................ 181
Data Usage Settings........................................................ 182
Airplane Mode.................................................................. 184
VPN Settings.................................................................... 185
Default SMS App.............................................................. 185
Display Settings............................................................... 185
Sound & Notification Settings.......................................... 187
Security Settings.............................................................. 189
Screen Lock Settings....................................................... 192
Navigation Key Setting..................................................... 196
Date & Time Settings....................................................... 196
Language & Input Settings............................................... 198
Location Settings............................................................. 200
Storage Settings.............................................................. 202
Battery Settings................................................................ 203
Apps Settings................................................................... 203
Memory Setting................................................................ 205

Users Settings.................................................................. 205
Connect to PC Settings.................................................... 207
Backup & Reset............................................................... 207
Accounts Settings............................................................ 210
Accessibility Settings....................................................... 211
Printing............................................................................. 213
System Updates............................................................... 215
About Phone.................................................................... 216

For Assistance......................................................... 218
Troubleshooting............................................................... 218
Specifications................................................................... 221
Assurance Wireless Account Information and Help......... 222

For Your Safety
General Safety
Don’t make or receive handheld calls while
driving. Never text while driving.
Don’t use at gas stations.
Keep your phone at least 10 mm away from
your ear or body while making calls.
Your phone may produce a bright or flashing
light.
Small parts may cause choking.
Don’t dispose of your phone in fire.
Your phone can produce a loud sound.
To prevent possible hearing damage, do not
listen at high volume levels for long periods.

Avoid contact with anything magnetic.
Avoid extreme temperatures.
Keep away from pacemakers and other
electronic medical devices.
Avoid contact with liquids. Keep your phone
dry.
Turn off when asked to in hospitals and
medical facilities.
Don’t take your phone apart.
Turn off when told to in aircrafts and airports.
Only use approved accessories.
Turn off when near explosive materials or
liquids.
Don’t rely on your phone for emergency
communications.

FCC RF Exposure Information (SAR)
This phone is designed and manufactured not to exceed the
emission limits for exposure to radio frequency (RF) energy
set by the Federal Communications Commission of the United
States.
During SAR testing, this device was set to transmit at its
highest certified power level in all tested frequency bands,
and placed in positions that simulate RF exposure in usage
against the head with no separation, and near the body with
the separation of 10 mm. Although the SAR is determined at
the highest certified power level, the actual SAR level of the
device while operating can be well below the maximum value.
This is because the phone is designed to operate at multiple
power levels so as to use only the power required to reach
the network. In general, the closer you are to a wireless base
station antenna, the lower the power output.
The exposure standard for wireless devices employing a unit
of measurement is known as the Specific Absorption Rate, or
SAR. The SAR limit set by the FCC is 1.6 W/kg.
This device is complied with SAR for general population /
uncontrolled exposure limits in ANSI/IEEE C95.1-1992 and had
been tested in accordance with the measurement methods and
procedures specified in IEEE1528.
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The FCC has granted an Equipment Authorization for this
model phone with all reported SAR levels evaluated as in
compliance with the FCC RF exposure guidelines. SAR
information on this model phone is on file with the FCC and
can be found under the Display Grant section of www.fcc.gov/
oet/ea/fccid after searching on FCC ID: SRQ-N9136.
For this device, the highest reported SAR value for usage
against the head is 0.62 W/kg, and for usage near the body is
1.19 W/kg.
While there may be differences between the SAR levels of
various phones and at various positions, they all meet the
government requirements.
SAR compliance for body-worn operation is based on a
separation distance of 10 mm between the unit and the human
body. Carry this device at least 10 mm away from your body to
ensure RF exposure level compliant or lower to the reported
level. To support body-worn operation, choose the belt clips or
holsters, which do not contain metallic components, to maintain
a separation of 10 mm between this device and your body.
RF exposure compliance with any body-worn accessory, which
contains metal, was not tested and certified, and using such
body-worn accessory should be avoided.

FCC Regulations
This mobile phone complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device
must accept any interference received, including interference
that may cause undesired operation.
This mobile phone has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is
no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
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Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician
for help.
CAUTION:
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
The antenna(s) used for this transmitter must not be colocated or operating in conjunction with any other antenna or
transmitter.

Hearing Aid Compatibility (HAC) regulations
for Mobile Phones
In 2003, the FCC adopted rules to make digital wireless
telephones compatible with hearing aids and cochlear implants.
Although analog wireless phones do not usually cause
interference with hearing aids or cochlear implants, digital
wireless phones sometimes do because of electromagnetic
energy emitted by the phone’s antenna, backlight, or other

components. Your phone is compliant with FCC HAC
regulations (ANSI C63.19- 2011). While some wireless phones
are used near some hearing devices (hearing aids and
cochlear implants), users may detect a buzzing, humming, or
whining noise. Some hearing devices are more immune than
others to this interference noise and phones also vary in the
amount of interference they generate. The wireless telephone
industry has developed a rating system for wireless phones
to assist hearing device users in finding phones that may be
compatible with their hearing devices. Not all phones have
been rated. Phones that are rated have the rating on their box
or a label located on the box. The ratings are not guarantees.
Results will vary depending on the user’s hearing device and
hearing loss. If your hearing device happens to be vulnerable
to interference, you may not be able to use a rated phone
successfully. Trying out the phone with your hearing device is
the best way to evaluate it for your personal needs.
This phone has been tested and rated for use with hearing aids
for some of the wireless technologies that it uses. However,
there may be some newer wireless technologies used in this
phone that have not been tested yet for use with hearing
aids. It is important to try the different features of this phone

thoroughly and in different locations, using your hearing aid
or cochlear implant, to determine if you hear any interfering
noise. Consult your service provider or the manufacturer of
this phone for information on hearing aid compatibility. If you
have questions about return or exchange policies, consult your
service provider or phone retailer.
M-Ratings: Phones rated M3 or M4 meet FCC requirements
and are likely to generate less interference to hearing devices
than phones that are not labeled. M4 is the better/higher of the
two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and
are likely to be more usable with a hearing device’s telecoil
(“T Switch” or “Telephone Switch”) than unrated phones. T4 is
the better/higher of the two ratings. (Note that not all hearing
devices have telecoils in them.)
Your phone meets the M4/T3 level rating.
Hearing devices may also be rated. Your hearing device
manufacturer or hearing health professional may help you
find this rating. For more information about FCC Hearing Aid
Compatibility, please go to http://www.fcc.gov/cgb/dro.

Distraction
Driving
Full attention must be given to driving at all times in order to
reduce the risk of an accident. Using a phone while driving
(even with a hands free kit) can cause distraction and lead to
an accident. You must comply with local laws and regulations
restricting the use of wireless devices while driving.

Operating Machinery
Full attention must be given to operating machinery in order to
reduce the risk of
an accident.

Product Handling
General Statement on Handling and Use
You alone are responsible for how you use your phone and any
consequences of its use.
You must always turn off your phone wherever the use of a
phone is prohibited. Use of your phone is subject to safety
measures designed to protect users and
their environment.
• Always treat your phone and its accessories with care and
keep it in a clean and dust-free place.
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Keep the screen and camera lens clean. Unclean screen or
camera lens may slow down the phone’s reaction to your
operations or lower image quality.
Clean the device and its accessories with a soft material
such as cleaning cloth for eyeglass lenses. Do not use
alcohol or other corrosive substances for cleaning or allow
them to get inside.
Do not expose your phone or its accessories to open flames
or lit tobacco products.
Do not expose your phone or its accessories to liquid,
moisture or high humidity.
Do not drop, throw or try to bend your phone or its
accessories.
Do not paint your phone or its accessories.
Do not attempt to disassemble your phone or its
accessories. Only authorized personnel can do so.
Do not expose or use your phone or its accessories in a
environment with or that can reach extreme temperatures,
minimum - [5] and maximum + [50] degrees Celsius.
Do not place your phone inside or near heating equipments
or high pressure containers, such as water heaters,
microwave ovens, or hot cooking utensils. Otherwise, your
phone may be damaged.
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Please check local regulations for disposal of electronic
products.
Do not carry your phone in your back pocket as it could
break when you sit down.

Small Children
Do not leave your phone and its accessories within the reach
of small children or allow them to play with it.
They could hurt themselves or others, or could accidentally
damage the phone.
Your phone contains small parts with sharp edges that may
cause an injury or may become detached and create a choking
hazard.

Demagnetization
To avoid the risk of demagnetization, do not allow electronic
devices or magnetic media to be close to your phone for a long
time.

Electrostatic Discharge (ESD)
Do not touch the metal connectors on the micro-SIM card and
the microSDHC card.

Antenna
Do not touch the antenna unnecessarily.

Normal Use Position
When placing or receiving a phone call, hold your phone to
your ear, with the bottom towards your mouth.

Air Bags
Do not place a phone in the area over an air bag or in the air
bag deployment area as an airbag inflates with great force and
serious injury could result.
Store the phone safely before driving your vehicle.

Seizures/Blackouts
The phone can produce a bright or flashing light. A small
percentage of people may be susceptible to blackouts or
seizures (even if they have never had one before) when exposed
to flashing lights or light patterns such as when playing
games or watching video. If you have experienced seizures or
blackouts or have a family history of such occurrences, please
consult a physician.

Repetitive Strain Injuries
To minimize the risk of Repetitive Strain Injury (RSI) when
texting or playing games with your phone:
• Do not grip the phone too tightly.
• Press the buttons lightly.
• Use the special features which are designed to minimize
the times of pressing buttons, such as Message Templates
and Predictive Text.
• Take many breaks to stretch and relax.

Emergency Calls
This phone, like any wireless phone, operates using radio
signals, which cannot guarantee connection in all conditions.
Therefore, you must never rely solely on any wireless phone
for emergency communications.

Loud Noise
This phone is capable of producing loud noises, which may
damage your hearing. Turn down the volume before using
headphones, Bluetooth stereo headsets or other audio devices.

Phone Heating
Your phone may become warm during charging and during
normal use.

Electrical Safety
Accessories
Use only approved accessories.
Do not connect with incompatible products or accessories.
Take care not to touch or allow metal objects, such as coins or
key rings, to contact or short-circuit in the battery terminals.
Never puncture the surface of the battery with sharp objects.

Connection to a Car
Seek professional advice when connecting a phone interface to
the vehicle electrical system.

Faulty and Damaged Products
Do not attempt to disassemble the phone or its accessories.
Only qualified personnel can service or repair the phone or its
accessories.
If your phone (or its accessories) has been submerged in
water, punctured, or subjected to a severe fall, do not use it
until you have taken it to be checked at an authorized service
center.

CTIA Requirements
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Do not disassemble or open crush, bend or deform,
puncture or shred.
Do not modify or remanufacture, attempt to insert foreign
objects into the battery, immerse or expose to water or
other liquids, expose to fire, explosion or other hazard.
Only use the battery for the system for which it is specified.
Only use the battery with a charging system that has
been qualified with the system per CTIA Certification
Requirements for Battery System Compliance to IEEE
1725. Use of an unqualified battery or charger may present
a risk of fire, explosion, leakage, or other hazard.
Do not short circuit a battery or allow metallic conductive
objects to contact battery terminals.
Replace the battery only with another battery that has been
qualified with the system per this standard, IEEE-Std-1725.
Use of an unqualified battery may present a risk of fire,
explosion, leakage or other hazard.
Promptly dispose of used batteries in accordance with local
regulations.
Battery usage by children should be supervised.

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Avoid dropping the phone or battery. If the phone or battery
is dropped, especially on a hard surface, and the user
suspects damage, take it to a service center for inspection.
Improper battery use may result in a fire, explosion or other
hazard.
The phone shall only be connected to CTIA certified
adapters, products that bear the USB-IF logo or products
that have completed the USB-IF compliance program.

Radio Frequency Interference
General Statement on Interference
Care must be taken when using the phone in close proximity
to personal medical devices, such as pacemakers and hearing
aids.

Pacemakers
Pacemaker manufacturers recommend that a minimum
separation of 15 cm be maintained between a mobile phone
and a pacemaker to avoid potential interference with the
pacemaker. To achieve this, use the phone on the opposite ear
to your pacemaker and do not carry it in a breast pocket.

Hearing Aids
People with hearing aids or other cochlear implants may
experience interfering noises when using wireless devices or
when one is nearby.
The level of interference will depend on the type of hearing
device and the distance from the interference source.
Increasing the separation between them may reduce
the interference. You may also consult your hearing aid
manufacturer to discuss alternatives.

Medical Devices
Please consult your doctor and the device manufacturer to
determine if operation of your phone may interfere with the
operation of your medical device.

Hospitals
Turn off your wireless device when requested to do so in
hospitals, clinics or health care facilities. These requests
are designed to prevent possible interference with sensitive
medical equipment.

Aircraft
Turn off your wireless device whenever you are instructed to do
so by airport or airline staff.
Consult the airline staff about the use of wireless devices
onboard the aircraft. If your device offers a ‘flight mode’, this
must be enabled prior to boarding an aircraft.

Interference in Cars
Please note that because of possible interference with
electronic equipment, some vehicle manufacturers forbid the
use of mobile phones in their vehicles unless a hands-free kit
with an external antenna is included in the installation.

Explosive Environments
Gas Stations and Explosive Atmospheres
In locations with potentially explosive atmospheres, obey all
posted signs to turn off wireless devices such as your phone or
other radio equipment.
Areas with potentially explosive atmospheres include fueling
areas, below decks on boats, fuel or chemical transfer or
storage facilities, and areas where the air contains chemicals
or particles, such as grain, dust, or metal powders.

Blasting Caps and Areas
Power off your mobile phone or wireless device when in a
blasting area or in areas posted power off “two-way radios” or
“electronic devices” to avoid interfering with blasting operations.

LCA Assessment
We have done an LCA assessment for ZTE BLADE Vantage
using the LCA assessment systems (EIME system) from BV,
and have had it peer-reviewed by our Green Product manager
who confirms that the LCA test report complies with related
standard requirement.

Setting Up Your Phone
Parts and Functions
The following illustrations and descriptions outline your phone’s
primary external features and buttons.

Key Functions
• Proximity and light sensors detect how close an object is

•

to the surface of the screen and the available light. This is
typically used to automatically adjust screen brightness and
detect when your face is pressed up against the screen,
such as during a phone call.
Front camera lens takes pictures and records videos while
facing the screen, and allows you to video conference.

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Earpiece lets you hear the caller and automated prompts.
Touch screen displays all the information needed to
operate your phone, such as the call status, the Contacts
list, and the date and time. It also provides one-tap access
to all of your features and applications.
Volume keys allow you to adjust the ringtone or media
volume or adjust the voice volume during a call.
Power/Lock key lets you turn the phone on or off, turn
airplane mode on or off, turn the screen on or off, or restart
the phone.
Recent Apps key displays a list of recently used
applications.
Home key returns you to the home screen.
Back key lets you return to the previous screen, or close
a dialog box, options menu, the notification panel, or
onscreen keyboard.
LED indicator displays a phone notification, charging
status, or alert.
Speaker lets you hear the different ringtones and sounds.
The speaker also lets you hear the caller’s voice in
speakerphone mode.
USB charger/accessory port allows you to connect the
phone charger or the USB cable (included).
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Microphone transmits your voice for phone calls or records

your voice or ambient sounds for voice recordings and
videos. The microphone on top of the phone is useful for
canceling ambient noise during a phone call.
• Flash helps illuminate subjects in low-light environments
when the camera is focusing and capturing a picture or
video. You can also use it as a flashlight.
• Back camera lens lets you take pictures and videos.
• 3.5 mm headset jack allows you to plug in either a stereo
headset or an optional headset for convenient, hands-free
conversations.
CAUTION:
Inserting an accessory into the incorrect jack may damage the
phone.

Battery Use
The following topics explain how to insert and remove your
phone’s battery.
CAUTION:
• Storage: Avoid storing or leaving battery with no charge
remaining. Saved information and settings may become lost
or changed, or battery may become unusable. Charge once
every six months before storing or leaving unused for a long
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period.
Bulges: Depending on use, bulges may appear near end of

•

battery life. This does not affect safety.
Replacing Battery: The battery is a consumable item. It

•

needs to be replaced if operating time shortens noticeably.
Purchase a new battery.
Cleaning: Clean soiled terminals between battery and
phone with a clean, dry cotton swab. Soiled terminals can
result in a poor connection and prevent charging, etc.

Insert the Battery
1. Remove the battery cover. Lift gently in the direction shown.

2. Insert the battery. Align the contacts of the battery with the
contacts in the phone.

3. Replace the back cover, making sure all tabs are secured
and there are no gaps around the cover.

Charge the Battery
Follow these instructions to charge your phone’s battery using
either the included AC adapter or via a USB connection on
your computer.
1. Plug the USB connector into the charger/accessory jack on
the bottom of your phone.

2. Plug the other end of the USB cable into the AC adapter
and plug the AC adapter into an electrical outlet, or plug the
USB cable into an external USB port on your powered-on
computer.
3. After charging, disconnect the phone from the charger/
computer.

NOTES:
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Your phone’s battery should have enough charge for the
phone to turn on and find a signal, run the setup application,
set up voicemail, and make a call. You should fully charge
the battery as soon as possible.
If your phone is brand new or has not been used for some
time, you may not see any indication that the phone is being
charged at first. This is caused by over-drained battery
and your phone will return to normal after enough time of
charging.

Insert nano-SIM Card
Follow these instructions to insert a nano-SIM card. Remember
to power off your phone before inserting a nano-SIM card.
NOTE:
Your phone’s nano-SIM card is preinstalled. These instructions
are for reference only.

1. Remove the battery cover and battery.
2. Insert the nano-SIM card gently with the gold IC chip facing
downward.

3. Insert the battery and replace the battery cover.

Install the microSDHC™ Card (Optional)
A microSDHC card is an optional accessory that allows you to
store images, videos, music, documents, and voice data on
your phone.
Remove the back cover to install a compatible microSDHC
card into your phone.

1. Remove the battery cover.

2. Insert the microSDHC card all the way gently without
bending and with terminals facing down.

3. Replace the back cover.

NOTE:
Some applications may require a microSDHC card to store
certain data on it and to work properly. Therefore, it is
recommended that you keep a microSDHC card installed and
not remove or replace it unnecessarily.

Activate Your Service
Before using your phone, you must set up an account with
Assurance Wireless.
1. Press and hold the Power/Lock key to turn your phone on.
u Allow hands-free activation to connect the phone to
our network and then allow the phone to check for any
updates.
u The phone will power off.
2. After the phone turns back on, dial 611 and follow the
recorded directions.
3. When prompted, enter your Account PIN — it can be found
at the top of your Assurance Wireless approval letter
Additional Services
Take advantage of these services by adding money to your
account:
• Purchase additional Voice minutes and Monthly Data
Packs.
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411 service at $1.75 per call + standard airtime charges
International calling at great rates to over 200 countries
Mobile Web, ringtones, games, graphics
And so much more

How to Purchase Additional Services
To pay for additional services you will need to add funds to
your account using a credit or debit card or you can buy Virgin
Mobile Top-Up cards from thousands of stores across the
country.
For more information about your Assurance Wireless account,
see Assurance Wireless Account Information and Help.

Complete the Setup Screens
The setup screens help you set up certain features and
preferences on your phone.
1. Once your service has been activated, touch the Home key
>

> Gmail or Play Store to run Setup.

2. Follow the prompts to complete the setup screens.

Set Up Voicemail
You should set up your voicemail and personal greeting as
soon as your phone is activated. Always use a password to
protect against unauthorized access. Your phone automatically
transfers all unanswered calls to your voicemail, even if your
phone is in use or turned off.
1. From home, touch

. (If your screen is locked, press

the Power/Lock key to turn on the display and then touch
and hold an empty area of the screen to unlock it.)
2. Touch and hold the 1 key to dial your voicemail number.
3. Follow the system prompts to:
u Create your password.
Record your name announcement.
Record your greeting.
NOTE:
u
u

It is strongly recommended that you create a password when
setting up your voicemail to protect against unauthorized
access. Without a password, anyone who has access to your
phone is able to access your voicemail messages.

Phone Basics
Your phone is packed with features that simplify your life
and expand your ability to stay connected to the people and
information that are important to you. The following topics will
introduce the basic functions and features of your phone.

Turn Your Phone On and Off
Turn Your Phone On
Press and hold the Power/Lock key.
Turn Your Phone Off
1. Press and hold the Power/Lock key to open the phone
options menu.
2. Touch Power off to turn the phone off.
Your screen remains blank while your phone is off (unless the
battery is charging).

Turn Your Screen On/Off
Your phone allows you to quickly turn the screen off when not
in use and to turn it back on and unlock it when you need it.
Turn the Screen Off When Not in Use
To quickly turn the screen off, press the Power/Lock key.

Pressing the Power/Lock key again or receiving an incoming
call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the
screen after a certain period of time when you leave it idle.
You will still be able to receive messages and calls while the
phone’s screen is off.
NOTE:
For information on how to adjust the time before the screen
turns off, see Display Settings.
Turn the Screen On and Unlock It
After the screen is turned off, you can turn it on and unlock it
whenever you need to use the phone.
1. Press the Power/Lock key to turn the screen on.
2. Touch and hold on the blank area of the screen to unlock it.
– or –
Touch and hold

to launch Voice Search.

– or –
Touch and hold

to launch Camera.

If you have set up a screen lock, you will be prompted to
draw the pattern or enter the password or PIN. See Screen
Lock Settings.

Touch Screen Navigation
Your phone’s touch screen lets you control actions through a
variety of touch gestures.
• Touch

•

When you want to type using the onscreen keyboard, select
onscreen items such as application and settings icons, or
press onscreen buttons, simply touch them with your finger.
Touch and Hold

•

To open the available options for an item (for example, a
message or link in a web page), touch and hold the item.
Swipe or Slide

•

To swipe or slide means to quickly drag your finger vertically
or horizontally across the screen.
Drag

•

To drag, press and hold your finger with some pressure
before you start to move your finger. While dragging, do
not release your finger until you have reached the target
position.
Flick
Flicking the screen is similar to swiping, except that you
need to swipe your finger in light, quick strokes. This finger
gesture is always in a vertical direction, such as when
flicking the contacts or message list.
44

•

Pinch and Spread

•

“Pinch” the screen using your thumb and forefinger to
zoom out or “spread” the screen to zoom in when viewing
a picture or a Web page. (Move fingers inward to zoom out
and outward to zoom in.)
Rotate

For most screens, you can automatically change the screen
orientation from portrait to landscape by turning the phone
sideways. When entering text, you can turn the phone
sideways to bring up a bigger keyboard.
NOTES:
•

The Auto-rotate feature needs to be enabled for the screen
orientation to automatically change. From the home screen,
touch

> Settings > Display and tap Auto-rotate

screen.
•

You can also access the screen rotation setting from the
notifications panel. Pull down the status bar and touch
Portrait or Auto-rotate to select or deselect the option.

Your Home Screen
The home screen is the starting point for your phone’s
applications, functions, and menus. You can customize your
home screen by adding shortcuts, folders, widgets, and more.

Home Screen Overview
Your home screen extends beyond the initial screen. Swipe the
screen left or right to display additional screens.

NOTES:
•

•

Your phone’s home screens cycle through so that you can
keep swiping in one direction and make it back to the main
home screen. The small circles above the primary shortcuts
let you know your current screen position.
Touch the Home key to return to the main home screen
from any other screen.

Extended Home Screens
In addition to the main home screen, your phone features
extended home screens to provide more space for adding
icons, widgets, and more. Touch the Home key and then slide
right or left across the screen to move from the main screen to
an extended screen.
There are up to eight and at least three extended screens
available in addition to the main home screen.
• If you are not already using the maximum number of
screens for your phone, you can add more screens when
adding a shortcut or widget to the home screen. See
Customize the Home Screen.
•

If there are more than three extended screens and you
remove all contents from one screen, the empty screen is
deleted automatically.

•

While on an extended screen, touch the Home key to return
to the main home screen.

To delete or set the home screens:
Touch and hold an empty area of the home screen to display
thumbnail images of all home screens.
•

To delete a home screen, touch

on the corner of its

thumbnail and touch OK.
•

To set a home screen as the main home screen, touch
at the bottom of its thumbnail.

•

To change the order of the screens, touch and hold a
thumbnail and drag it left or right to a new position.

Customize the Home Screen
Learn how to set the wallpaper and add, move, or remove
shortcuts, widgets, and folders from the home screen.
Operations for Rearranging the Home Screen
• Moving Widgets and Icons: From home, touch and hold
•

an item and then drag it to the desired location.
Deleting Widgets and Icons: From home, touch and hold
an item and then drag it to Remove

•

Displaying the Home Screen Menu: From home, touch
and hold an empty space to display the home screen menu.
Menu options include Wallpapers, Widgets, Themes, and
Effects, and you also have the option to add or remove
home screens.

Change the Wallpaper
1. From home, touch and hold an empty space, and then
touch Wallpapers.
2. Touch an option to select the wallpaper.
3. If necessary, touch Set wallpaper.
NOTES:
•

You can also access the wallpaper menu through settings.
From home, touch

•

> Settings > Display > Wallpaper.

If you select Gallery, you will need to select an album and
a picture. Once selected, use two fingers to scale or one
finger to move to select the area you want to use and then
touch

Change the Theme
1. From home, touch and hold an empty space, and then
touch Themes.
2. Touch the theme you like.

Add Shortcuts to the Home Screen
You can add shortcuts for quick access to favorite apps from
the home screen.
1. From home, touch

2. Touch and hold an app icon.
3. Drag the icon to an empty location on one of the home
screens.
NOTE:
If there are less than eight extended home screens, you can
add a new extended home screen while you add a shortcut.
Just drag the app icon to the right edge of the screen and drop
it after you reach the right-most screen.
Add Widgets to the Home Screen
You can add widgets to your phone’s home screen. Widgets
are self-contained apps that display on a home screen. Unlike
a shortcut, the Widget works like as an onscreen application.
There are all kinds of widgets, including links to a specific
contact, Internet bookmarks, Gmail and email accounts, and
many others.
1. From home, touch and hold an empty space, and then
touch Widgets.

2. Touch and hold a widget icon.
3. Drag the icon to an empty location on one of the home
screens.
NOTE:
If there are less than eight extended home screens, you can
add a new extended home screen while you add a widget. Just
drag the widget icon to the right edge of the screen and drop it
after you reach the right-most screen.
Add Folders to the Home Screen
You can group home screen shortcuts into folders for
convenient access.
1. From home, touch and hold a shortcut you want to place in
a folder, and then drag it to

. A new folder is created.

2. To add more app shortcuts to the folder, touch and hold
a shortcut and drag it on top of the new folder. The new
shortcut is added to the folder.
Change Folder Names
1. From home, touch the folder to open it, and then touch the
folder name.
2. Type a new name and then touch

or Done.

Status Bar
The status bar at the top of the home screen provides phone
and service status information on the right side and notification
alerts on the left. To view the notification panel or access the
quick settings menu, pull down the status bar from the top of
the screen.
Main Status Icons
Icons

Status

Icons Status

Bluetooth® active

Network (full
signal)

GPS active

Enhanced 4G
LTE data service

Wi-Fi® active

3G data service

Silent

Airplane mode

Vibrate

Alarm set

Microphone off

Battery (charging)

Speakerphone active

Battery (full
charge)

Do not disturb mode

Battery (low)

(alarms only or priority)
Do not disturb mode
(total silence)

Wired headset
connected

Main Notification Icons
Icons

Notifications

Icons

Missed call

Call in progress

New voicemail

Open Wi-Fi
network detected
/

New email from the
Email app
/

Notifications

Music playing

New message(s) from
the Gmail app

Updates available
from Google Play
Store

New text or MMS
message

Downloading or
receiving data

Event

Uploading or
sending data

USB connection

NOTE:
Additional notification icons may appear. All notifications may
be accessed through the notification panel.

Silent/Vibration Mode
Silent/vibration mode sets your phone’s ringtone, operation
sounds, notifications, etc., not to sound to avoid disturbing
others around you.
NOTE:
Camera shutter, video start/stop tones, and certain other
sounds may still be active during silent or vibration mode.
To set silent or vibration mode:
1. Press the Volume keys to display the volume control
window.
2. Press and hold the Volume Down key to switch the phone
to vibration mode.
3. To switch the phone to silent mode, press the Volume
Down key once more.
NOTE:
In the volume control window, you can touch

to adjust

notification, media, and alarm volumes.
To restore normal sound settings, press or hold the Volume Up
key.
54

Do Not Disturb Mode
You can limit sound interruptions with Do not disturb mode,
which silences unwanted sounds from your phone.
To turn on Do not disturb mode:
1. From the home screen, touch

> Settings > Sound &

notification > Do not disturb.
2. touch Do not disturb and select Always or Scheduled.
3. Set the detailed settings.
u If you have selected Scheduled, set the days and start/
end time during which Do not disturb mode should
u

apply.
touch Disturb rules to determine whether you allow
exceptions. Priority only allows disturbance set as
priority interruptions; Alarms only allows alarms sound
or vibration; Total silence forbids all disturbances.
If you have allowed priority interruptions, customize
the types of allowed sounds or vibration in the Priority
interruptions section.

Enter Text
You can type on your phone using one of the available touch
screen keyboards or Google voice typing.

Touch Screen Keyboards
Your phone offers you a choice of two touch screen keyboards
for entering text. The keyboard appears automatically onscreen
when you touch a text entry field, and they can be used in
either portrait or landscape mode. You can also use the Google
Voice typing option to enter text using your voice.
NOTE:
Along with the preloaded keyboards, you can download
additional keyboard options from Google Play Store. See Find
and Install an App.
To change the input method:
1. Touch a text entry field, so that a keyboard displays on the
screen.
2. Slide the status bar down and touch Change keyboard.
3. Select an available input method.

To enable or disable the input methods:
1. From the home screen, touch

> Settings > Language

& input > Current Keyboard > Choose keyboards and
touch the input keyboard to enable or disable it.

Google Keyboard
The Google keyboard offers a traditional QWERTY keyboard
setup for entering text by touching keys (like on a computer),
along with enhancements and options that allow you to enter
text faster and more accurately, such as continuous key input,
personalized usage dictionaries, and more.

•

Touch the alphabetic keys to enter letters. Touch and hold
some specific keys to enter associated accented letters or
numbers. For example, to enter È, touch and hold

and

the available accented letters and number 3 appear. Then
•

slide to choose È.
As you enter a word, candidates appear above the
keyboard. touch to select the correct one; touch and hold to
remove suggestions.

•

Touch

to use uppercase. Double-tap

to lock

uppercase. This key also changes to indicate the current
case you are using:

for lowercase,

for uppercase, and

when locked in uppercase.
•
•

Touch

to delete the text before the cursor.

Touch

to select numbers and symbols. You can then

touch

to find more.

•

Touch

to enter emoji or emoticon.

•

Touch

to use Google voice typing.

•

Touch and hold

to change the input languages or set up

the Google keyboard. You can also touch and hold
slide right to shrink the keyboard for one-hand use.

and

Use Gesture Typing
The Google keyboard supports the gesture typing feature.
You can use this feature to input a word by sliding through the
letters.
To enable and use gesture typing:
1. Touch and hold

on the Google keyboard and then touch

Google Keyboard settings.
2. Touch Gesture typing and then touch Enable gesture
typing if this feature is turned off.
3. Move your finger from letter to letter on the keyboard to
trace a word without lifting the finger until you reach the end
of the word.

TouchPal Keyboard
The TouchPal keyboard offers three layouts including Full,
Phonepad, and T+. You can touch

to select a language and

layout.
You can also use Curve® and Wave™ to speed up text input
by moving your finger from letter to letter or word from word
without lifting the finger.
• The Full layout offers an input experience similar to a
•

computer keyboard.
The Phonepad layout is similar to a phone pad. Touch an
alphabetic key repeatedly until the desired letter appears.
Touch and hold the key and slide left or right to choose the

•

letter or number you need.
In T+ layout, touch to enter the left letter on a key. Doubletap or flick right to enter the right letter/symbol on a key. You
can also touch and hold a key and slide to choose more
letters and symbols.

Enable and Use Curve
1. On the TouchPal keyboard, touch

> Settings > Smart

input and check Curve – Word gesture.
2. Touch the Back key to return to the text field. Open the
TouchPal keyboard and switch to the full layout.
60

3. Move your finger from letter to letter on the keyboard to
trace a word without lifting the finger until you reach the end
of the word.
NOTE:
Curve is only available in the Full layout.

Enable and Use Wave Sentence Gesture
Wave allows you to enter words by dragging candidate words
to the space key.
To enable and use Wave:
1. On the TouchPal keyboard, touch

> Settings > Smart

input and check Wave - Sentence gesture.
2. Touch the Back key to return to the text field. Open the
TouchPal keyboard and switch to the full layout.
61

3. Touch or use Curve to enter the first word. As the first word
appears on the text field, candidate words appear on the
keyboard for you to choose from as the following word.
4. Drag the correct candidate word to the space key to add the
word to the text field.

NOTE:
If no candidate word is correct or displayed, you can go on
entering the words normally.

Google Voice Typing
Google voice typing uses Google voice recognition to convert
speech to text.
To use Google voice typing:
1. Slide the status bar down when entering text and touch
Change keyboard > Google voice typing.
– or –
Touch

to access the voice typing feature when you are

using the Google keyboard.
– or –
Touch

> Voice to access the voice typing feature when

you are using the TouchPal keyboard.
2. When you see the microphone image, speak what you want
to type. The phone will work on your speech and display the
transcription.
3. Continue entering text or touch Delete to cancel the last
dictated text.

Tips for Editing Text
Your phone gives you many options to make entering text
easier, including copying, cutting, and pasting text, customizing
the user dictionary, using predictive text, and more.

•

To move the insertion point, touch where you want to type.
The cursor blinks in the new position, and a tab appears
below it. Drag the tab to move the cursor.
To select text, touch and hold or double-tap the text. The
nearest word is selected, with a tab at both ends of the
selection. Drag the tabs to change the selection. To cancel
the selection, simply touch the text field.
To cut or copy text, select the text you want to manipulate.
Then touch Cut or Copy.

•

To replace text with the clipboard text, select the text you
want to replace and then touch Paste.

•

To insert clipboard text to the text field, touch and hold the
tab below the cursor and then select Paste.

•

You can customize your personal dictionary for word
suggestion and spell check. From the home screen,
> Settings > Language & input > Personal

touch

dictionary. Then touch
•

to add a new word.

Many input methods have predictive text features of their
own. You may need to configure them separately. For
example, when using the TouchPal keyboard, touch and
hold

to manage prediction.

Text Input Settings
To choose the text input settings, touch

> Settings >

Language & input from the home screen.
• Touch Personal dictionary to add or delete customized
•

words.
Touch Spell checker to enable or disable spell checking
feature. You can touch

•

to set the more options of

installed spell checking services.
In the Keyboard & input methods section, you can set the
default input method and configure settings for each input
method.

Phone Calls
Make Phone Calls
There are several convenient ways to place calls from your
phone.

Call Using the Phone Dialer
1. From the home screen, touch

to open the dialpad.

2. Touch the number keys on the dialpad to enter the phone
number.
u

As you enter digits, the phone searches for contacts that
match. If you see the number you want to dial, touch it
to place the call immediately without entering the rest of
the number.
To make an international call, touch and hold the 0 key
to enter the plus (+) symbol. Then enter the country
code, followed by the area code and the full phone
number.

3. Touch

to call the number.

4. To end the call, touch

Call From Contacts
You can place phone calls directly from entries in your Contacts
list.
66

1. From the home screen, touch
2. Touch

to display the Phone app.

to display the contacts with phone numbers.

3. Touch a contact.
4. Touch the number you want to call to place a call.
5. To end the call, touch

NOTE:
You can also place a call directly from the Contacts list. Touch
next to the entry you want to call to place a call to the
entry’s default number.

Call From Call History
The call history list lets you quickly place calls to recent
incoming, outgoing, or missed numbers.
1. From the home screen, touch
2. Touch

to display the Phone app.

to display the recent call history.

NOTE:
To view the complete call history, scroll to the bottom of the list
and touch View full call history.
3. Touch

next to an entry to call the number. For additional

options, touch the name or number.
4. To end the call, touch

Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen is
locked or your account is restricted.
To call the 9-1-1 emergency number when the phone’s
screen is locked with a screen lock:
1. Press the Power/Lock key to turn the screen on if it is
turned off.
2. Touch and hold the screen to display the screen where
you need to draw a pattern or enter a PIN or password to
unlock.
3. Touch and hold Emergency Call (ICE).
4. Touch

beside 911.

To call 9-1-1 normally or when your account is restricted:
1. Unlock the screen.
2. From the home screen, touch
3. Touch 9, 1, 1, and

to open the dialpad.

Receive Phone Calls
When you receive a phone call from a contact, the Incoming
call screen appears and displays the caller ID icon, name,

and phone number of the calling party. When you receive a
phone call from someone who is not stored in Contacts, only
the default caller ID icon and phone number appear on the
Incoming call screen.
NOTE:
If your phone is turned off, all calls automatically go to
voicemail.
Answer an Incoming Call
1. When a call arrives, slide

2. To end the call, touch

down to answer it.

.
69

Mute the Ringing Sound
To mute the ringer without rejecting the call, you can do one of
the following:
• Press the Volume keys.
• Press the Power/Lock key.
• Touch the Home key.
• Touch the Back key.
• Touch the Recent Apps key.
Reject an Incoming Call
When a call arrives, slide

up to reject it.

Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text
message to the caller.
1. When a call arrives, slide

up from the bottom of the

screen.
2. Touch one of the messages to send it to the caller.
NOTE:
You can edit the reject messages through the Phone app
settings menu. From the phone app, touch

> Settings >

Quick responses and tap a message to edit it.

In-call Options
While you’re on a call, you will see a number of onscreen
options.

•

Add call: Touch to make another call separately from

•

the current call, which is put on hold. When both calls
are connected, you can touch Merge calls to set up a
conference call. See Conference Calling.
Contacts: Open the Contacts app and view your contacts
list.

•

•
•
•

Dialpad: Toggle the appearance of the onscreen keypad.
Show the keypad to enter additional numbers, for example,
an extension or access code.
Mute: Mute the microphone during an active call. Touch
again to unmute the microphone.
Speaker: Route the phone’s audio through the speaker (On)
or through the earpiece (Off).
End call: Touch

to end the current call.

NOTE:
When a Bluetooth headset is connected to your phone, you
can route the audio through the Bluetooth headset (
phone earpiece (

), or the phone speaker (

), the

). Touch

one of these icons and select Speaker, Handset earpiece, or
Bluetooth to change how the audio is routed.
WARNING!
Because of higher volume levels, do not place the phone near
your ear during speakerphone use.

Voicemail
The following topics describe how to set up and use your
phone’s voicemail feature.

Voicemail Setup
Follow the instructions below to set up voicemail on your
phone. You should set up your voicemail and personal greeting
as soon as your phone is activated. Always use a passcode to
protect against unauthorized access. Your phone automatically
transfers all unanswered calls to your voicemail, even if your
phone is in use or turned off.
1. From the home screen, touch

2. Touch and hold the 1 key to dial your voicemail number.
3. Follow the system prompts to:
u Create your passcode.
u Record your name announcement.
u Record your greeting.
NOTE:
It is strongly recommended that you create a passcode when
setting up your voicemail to protect against unauthorized
access. Without a passcode, anyone who has access to your
phone is able to access your voicemail messages.

Retrieve Your Voicemail
When you receive a new voicemail, the phone displays

the status bar.
1. From the home screen, touch

2. Touch and hold the 1 key. If prompted, enter your voicemail
password.
3. Follow the voice prompts to listen to and manage your
voicemail messages.

Optional Calling Services
The following topics outline additional voice-related services
available with your phone.

Call Waiting
When you’re on a call, Call Waiting alerts you to incoming calls.
Your phone’s screen informs you that another call is coming in
and displays the caller’s phone number (if it is available).

To respond to an incoming call while you’re on a call:
 Touch Answer. (This puts the first caller on hold and
answers the second call.)

To switch back to the first caller:
 Touch Swap.

Conference Calling
With conference calling, also known as 3-way calling, you can
talk to two people at the same time.
To set up a conference call while you’re already on a call:
1. Touch Add call in the in-call screen.
NOTE:
If you are not seeing the in-call screen, tap the top of the
screen first.

2. Dial the second number using the keypad.
3. When you are connected with the second call, touch Merge
calls. Both calls are merged into a conference call.

NOTE:
Touch Flash to disconnect the second call and return to 2-way
calling with the first call. If one party you called hangs up, you
and the remaining party stay connected. If you hang up, both
parties are disconnected.

Call Settings
>

From the home screen, touch

> Settings to configure

settings for the phone application.

Display Options
You can change the way contacts are displayed and sorted in
the contacts list of the Phone app.
1. From the home screen, touch
2. Touch

> Settings > Display options.

3. Touch Sort by and select First name or Last name to
change the way contacts are sorted in the list.
– or –
Touch Name format and select First name first or Last
name first to change the way contact names are displayed
in the list.

Sounds and Vibration Settings
You can set the default incoming call ringtone, dialpad tones,
and vibration.
1. From the home screen, touch
2. Touch

> Settings > Sounds and vibration.

3. Touch Phone ringtone to select a ringtone.
– or –
Check Dialpad tones or Also vibrate for calls to make
the phone play tones when you tap the keypad or make the
phone vibrate when it rings for incoming calls.

Quick Responses Setting
This menu allows you to edit the text response that you can
quickly send to the caller when you reject a call. See “Reject a
Call and Send a Text Message” in Receive Phone Calls.
1. From the home screen, touch
2. Touch

> Settings > Quick responses.

3. Touch a preset response.
4. In the window that opens, edit the message and tap OK.

Voicemail Settings
If you need to adjust your voicemail settings, use the Voicemail
settings menu.
1. From the home screen, touch
2. Touch

> Settings > Call settings > Voicemail.

3. Configure your options.

TTY Mode
A TTY (teletypewriter, also known as a TDD or Text Telephone)
is a telecommunications device that allows people who are
deaf, hard of hearing, or who have speech or language
disabilities, to communicate by telephone.
Your phone is compatible with select TTY devices. Please
check with the manufacturer of your TTY device to ensure that
it supports digital wireless transmission. Your phone and TTY
device will connect using a special cable that plugs into your
phone’s headset jack. If this cable was not provided with your
TTY device, contact your TTY device manufacturer to purchase
the connector cable.
To turn TTY Mode on or off:
1. From the home screen, touch
2. Touch

> Settings > Call settings > TTY mode.

3. Touch TTY Full, TTY HCO, or TTY VCO to turn TTY mode
on.
– or –
Touch TTY Off to turn TTY mode off.
NOTE:
When enabled, TTY mode may impair the audio quality of nonTTY devices connected to the headset jack.

WARNING!
9-1-1 Emergency Calling
It is recommended that TTY users make emergency calls by
other means, including Telecommunications Relay Services
(TRS), analog cellular, and landline communications. Wireless
TTY calls to 9-1-1 may be corrupted when received by
public safety answering points (PSAPs), rendering some
communications unintelligible. The problem encountered
appears related to TTY equipment or software used by PSAPs.
This matter has been brought to the attention of the FCC, and
the wireless industry and the PSAP community are currently
working to resolve this.

Hearing Aids
Your phone supports HAC (Hearing Aid Compatibility) function.
When you turn on the hearing aid compatibility and use a
hearing aid device with a telecoil in it to answer the phone, it
will help you hear more clearly during the phone call.
1. From the home screen, touch
2. Touch

> Settings > Call settings.

3. Check Hearing aids to turn on HAC.

Noise Reduction
With noise reduction, your phone can use the microphone on
its top to reduce background noise during calls.
1. From the home screen, touch
2. Touch

> Settings > Call settings.

3. Check or uncheck Noise reduction to enable or disable
this feature.

Speed Dial
Touch Speed Dial in the Call settings menu to set speed
dialing keys.
To assign a speed dial number to a contact:
1. From the home screen, touch
2. Touch

> Settings > Call settings > Speed dial.

3. Touch a speed dial key.
4. Enter the phone number or touch

and select one from

the contacts.
5. Touch OK.
NOTE:
If you assign a number to an already in-use speed dial location,
the new phone number will automatically replace the previous
speed dial assignment.
82

DTMF Tones
The DTMF tones setting allows you to set the length of DualTone Multi-Frequency (DTMF) signal tones.
1. From the home screen, touch
2. Touch

> Settings > Call settings > DTMF tones.

3. Touch Long or Normal.

Voice Privacy
Voice privacy allows you to enable enhanced privacy mode.
1. From the home screen, touch
2. Touch

> Settings > Call settings.

3. Check Voice privacy to enable this feature.

Plus Code Dialing Setting
Plus Code Dialing allows the phone to automatically dial the
international access code for your location when you touch and
hold the 0 key in the dialer.
To activate Plus Code Dialing:
1. From the home screen, touch
2. Touch

> Settings > Call settings > Plus code dialing

setting.
3. Check North American dialing to enable this feature.

To change the international dialing code:
1. From the home screen, touch
2. Touch

> Settings > Call settings > Plus code dialing

setting.
3. Touch International dialing.
4. Input a new code and touch OK.

Dial Assist
Dial assist automatically add the prefix or country code for calls
to the U.S. when you are on a roaming network.
To activate Dial assist:
1. From the home screen, touch
2. Touch

> Settings > Call settings.

3. Check Dial assist.

Contacts
The Contacts application lets you store and manage contacts
from a variety of sources, including contacts you enter and
save directly in your phone as well as contacts synchronized
with your Google Account, your PC, compatible email programs
(including Exchange Server), and your Facebook friends.

Add a Contact
You can add contacts from your phone’s Contacts or Phone
application. Enter details such as name, phone numbers, email
addresses, mailing addresses, and more.
1. From the home screen, touch
2. Touch

> Contacts.

to add a contact.

3. Use the keyboard to enter as much information as you
want.
u

u
u
u

: Touch the picture icon to assign a picture to the
contact.
Name
Phone
Email

More Fields: Touch More Fields to include additional

information such as address, ringtone, Notes, Website,
etc. If you have multiple accounts associated with your
phone, touch the area above the contact name and
select an account.
– Select Google if you want to save contacts to your
Google Account; these will be synced automatically
with your Google Account online.
– Select Phone-only, unsynced contact as the
account if you want your contacts on your phone
only; they will not be synced with your Google
Account.
NOTES:
•

•

To select a type (label) for a phone number, email address,
or postal address (such as Mobile, Home, Work, etc.), touch
the type below the field and select the appropriate type.
To delete a phone number, email address, or other
information, touch

beside it.

4. When you have finished adding information, touch
the top right.

Contacts Screen Layout
The following illustration show’s your Contacts app layout and
describes the various features.

Item

Description

Groups tab

Show contact groups.

Favorites tab

Show favorite contacts.

Contacts tab

Show all contacts.

Contact

Touch to show contact’s details.
87

Scroll

Scroll the contacts list by letter.

Call

Place a call to the contact.

Add new

Add a new contact.

Search contacts.

More options

Get more contacts options.

Edit a Contact
Once you’ve added a contact, you can add or edit any of the
information in the entry, assign a caller ID picture, customize
with a unique ringtone, and more.
1. From the home screen, touch

> Contacts.

2. Touch a contact to view its details.
3. Touch

4. Touch any field you want to change or add. See Add a
Contact.
5. Add or edit the information, and then touch

NOTE:
To select a type (label) for a phone number, email address, or
postal address (such as Mobile, Home, Work, etc.), touch the
type below the field.

Delete a Contact
You can delete a contact from the contacts details page.
1. From the home screen, touch

> Contacts.

2. Touch a contact to view its details.
3. Touch

> Delete.

4. Touch OK. The contact is deleted.
NOTE:
You can also touch and hold the contact from the contact list
and then touch

> OK.

Share a Contact
You can quickly share contacts using Bluetooth, email, Gmail,
messaging, and more.
1. From the home screen, touch

> Contacts.

2. Touch a contact to display it, and then touch

> Share.

3. In the Share contact via menu, select a method:
u Messenger to send the information in a multimedia
message. Select a conversation or start a new one and
touch

, enter any additional information, and then

touch

. For more information on messaging, see

Send a Multimedia Message (MMS).
89

Bluetooth to send the information via Bluetooth. See
Bluetooth for information on pairing and sending via
Bluetooth.
Save to Drive to upload the information as a vCard file
to Google Drive.
Email/Gmail to send the information as an attachment.
Address the message, add a subject and a message,
and then touch

. See Compose and Send Email and

Create and Send a Gmail Message for details.
Wi-Fi Direct to send the information via Wi-Fi Direct.
See Wi-Fi Direct for information on pairing and sending
via Wi-Fi Direct.

4. Complete the required steps as prompted for the selected
method.

Import Contacts
Your phone offers a couple of options for importing contacts
from the phone’s internal storage or installed microSDHC
cards. This feature can be useful when you need to transfer
contacts between different devices.

Before Importing Contacts
You will need to have copied previously backed up contacts
information into your phone’s internal storage or an installed
microSDHC card before you can import contacts.

Import Contacts from Internal Storage or an
microSDHC Card
1. From the home screen, touch
2. Touch

> Contacts.

> Import/Export > Import from storage.

3. Select a destination for the imported contacts.
4. Follow the onscreen instructions to complete the import.

Back Up Contacts
If you are saving contacts to an account that does not
automatically back them up via the Cloud, you can manually
back them up for re-import if needed.
You can back up your contacts to an installed microSDHC
card or the phone storage, depending on your “Save location”
setting. See Storage Settings.

1. From the home screen, touch
2. Touch

> Contacts.

> Import/Export > Export to storage. The phone

will prompt you with the name and the directory of the
vCard file.
3. Touch OK to confirm the export. The contacts are exported
and saved to the installed microSDHC card or the phone
storage.

Add a Contact to Favorites
You can add frequently-used contact entries to Favorites to
keep them easy to find.
1. From the home screen, touch

> Contacts.

2. Touch the contact you want to add to Favorites.
3. Touch

at the top of the screen.

To remove a contact from Favorites, touch the contact and then
touch

at the top of the screen.

Messaging
With wireless service and your phone’s messaging capabilities,
you have the opportunity to share information through many
different channels and accounts, including Gmail (Google),
personal and corporate email, and text and multimedia
messaging.

Text and Multimedia Messaging
With text messaging (SMS), you can send and receive instant
text messages between your wireless phone and another
messaging-ready phone.
Multimedia messages, or MMS, can contain text and pictures,
recorded voice, audio or video files, stickers, or contact cards
(vCard).
See your service plan for applicable charges for messaging.

Send a Text Message
Quickly compose and send text messages on your phone.
1. From the home screen, touch Messenger
2. On the Messenger screen, touch

3. Fill in one or more recipients. You can:
u Enter the phone number or contact name directly in the
“To” field. Touch Send to or a match from
your contacts displayed below the “To” field to add the
number or contact as the recipient.
NOTE:
While enter the recipient, touch

and

to switch between

the numeric and the full keyboard.
Touch a contact below the “To” field to whom you want
to send the message.
NOTE:
u

If you add two or more recipients, the message may be sent as
a group MMS where everyone can reply and see each other’s
messages. For group messaging setting, see Text and MMS
Options.
4. Touch

5. Touch the “Type an SMS message” box and then start
composing your message.
6. When done, touch

to send the text message.

Send a Multimedia Message (MMS)
When you need to add a little more to a text message, you
can send a multimedia message (MMS) with pictures, voice
recordings, audio or video files, or contact cards (vCard).
1. From the home screen, touch
2. On the Messenger screen, touch

.
.

3. Fill in one or more recipients. You can:
u

Enter phone numbers, contact names, or emails directly
in the “To” field. Touch Send to or a match from your contacts displayed
below the “To” field to add the number or contact as the

recipient.
NOTE:
While enter recipients, touch

and

to switch between

the numeric and the full keyboard.
u Touch a contact below the “To” field to whom you want
to send the message.
NOTE:
If you add two or more recipients, the message will be sent as
a group MMS where everyone can reply and see each other’s
messages.

4. Touch the “Type an MMS message” box, and then start
composing your message.
5. Touch

. An attachment window appears at the bottom of

the screen.
6. In the attachment window, select from the following file
attachments:
u

Camera

: Take a photo or shoot a video clip to

attach to your MMS. Slide the viewfinder area upwards
to expand to viewfinder.
u

File

: Touch

to select a picture, a video clip, an

audio file, or other types of file to attach to your MMS.
u

Sticker

: Add stickers to your MMS. You can slide

the available stickers upwards to find and download
more.
u

Record audio

: Touch and hold

to record an audio

file to attach to your MMS.
u

Location

: Add your current location (requires GPS

to be turned on) to your MMS.
7. Touch an attachment to view it (or play it). You can also
touch
8. Touch

to delete it.
to send the MMS message.
96

Save and Resume a Draft Message
While composing a text or multimedia message, touch the
Back key to automatically save your message as a draft.
To resume composing the message:
1. From the home screen, touch

2. On the Messenger screen, the draft messages are marked
with “Draft” below them.
3. Touch the conversation that contains the draft to resume
editing it.
4. When you finish editing the message, touch

New Messages Notification
Depending on your notification settings, the phone will play a
ringtone, vibrate, or display the message briefly in the status
bar when you receive a new text or multimedia message. To
change the notification for new text and multimedia messages,
see Text and MMS Options for details.
A new message icon (

) also appears in the notifications

area of the status bar to notify you of a new text or multimedia
message.

To open the message, pull down the status bar to open the
notification panel. Touch the new message to open and read
it. For information on reading and replying to messages see
Manage Message Conversations.

Manage Message Conversations
Text and multimedia messages that are sent to and received
from a contact (or a number) are grouped into conversations
or message threads in the Messenger screen. Text or MMS
conversations let you see exchanged messages (similar to a
chat program) with a contact on the screen.
Read a Text Message
Do one of the following:
• On the Messenger screen, touch the text message or
conversation to open and read it.
•

If you have a new message notification, pull down the
status bar to open the notification panel. Touch the new
message to open and read it.
To return to the Messenger screen from a conversation, touch
the Back key.

NOTES:
•

To view the details of a particular message, in the
conversation, touch and hold the message to open the
options menu, and then touch

•

If a message contains a link to a Web page, touch the link
to open it in a Web browser.

•

If a message contains a phone number, touch the phone
number to dial the number or add it to your contacts.

View a Multimedia Message (MMS)
1. From the home screen, touch

2. On the Messenger screen, touch a conversation to open it.
3. Touch the attachment of a multimedia message to open it.
If the attachment is a vCard contact, touch it to view the
contact information and import it to your phone’s contacts
list.
NOTES:
•

When Auto-retrieve in MMS settings is disabled, only the
message header is downloaded. To download the entire
message, touch the attachment icon in the message. For
details, see Text and MMS Options.

•

If you are concerned about the size of your data downloads,
check the multimedia message size before you download it.
99

Reply to a Message
1. From the home screen, touch

2. On the Messenger screen, touch a conversation to open it.
3. Touch the text box at the bottom of the screen, enter your
reply message, and then touch

NOTE:
To reply to a text message with a multimedia message, open
the text message, touch

. The text message is automatically

converted into a multimedia message.
Delete Conversations
1. From the home screen, touch

2. On the Messenger screen, touch a conversation.
3. Touch

> Delete and then touch Delete to confirm.

Delete a Single Message
1. While viewing a conversation, touch and hold the message
that you want to delete.
2. Touch

on the options menu.

3. When prompted to confirm, touch Delete.

100

View Contact Information from a Message
When you have received a message from someone in your
stored contacts, you can touch the contact’s picture or icon in
the Messenger screen to open the contact details. Depending
on the stored contact information, you can place a phone call
or send an email message to the contact, and more.
Archive Conversations
On the Messenger screen, swipe a conversation left or right.
– or –
> Archive.

While viewing a conversation, touch

The conversation is archived and no longer displayed in the
Messenger screen.
To view all archived conversations, on the Messenger screen,
touch

> Archived.

Text and MMS Options
The messages settings menu lets you control options for
your text and MMS messages including message limits, size
settings, and notifications.
1. From the home screen, touch
2. On the Messenger screen, touch
the following:

101

.
> Settings. You can set

Default SMS app: Select Hangouts or Messenger as
the default app for SMS and MMS.
Get notifications: Turn on this option if you want
to receive a notification for outgoing and incoming
messages.
Notification sound: Select a ringtone that is specific
to new text and multimedia messages. Note that the
ringtone briefly plays when selected.
Hear outgoing message sounds: Turn on this option
if you want to hear the notification sound every time a
message is successfully sent.
Vibrate: Select this option if you want the phone to
vibrate when a new text or multimedia message arrives.
Your current country: Set the current country you are
in or let the phone detect automatically.
Advanced: Set the following options.
– Group messaging: Automatically send messages
as MMS when there are multiple recipients.

102

– Auto-download MMS: Turn on this option to
automatically retrieve all your multimedia messages
completely. When turned on, the multimedia message
header plus the message body and attachments will
automatically download to your phone. If you clear
this check box, only the multimedia message header
will be retrieved and shown in the conversation.
– Auto-download MMS when roaming: Automatically
retrieve all your messages completely when roaming.
This may incur significant phone charges.
– Use simple characters: Turn on to convert special
characters in your SMS messages.
– Get SMS delivery reports: Turn on to get
notifications when an SMS message is delivered.
– Wireless alerts: Check alert messages in your area.
You can also change the alert settings.
– SIM card messages: View and manage messages
saved on the nano-SIM card.
– Phone number: Edit your own phone number, which
is needed for some messaging features.

103

Gmail
Use Google’s Gmail service and your Google Account to send,
receive, and manage your Gmail messages. Before using
Gmail, you must register a Google (Gmail) Account.

Create a Google Account
If you do not already have a Google Account, you can create
one online or using your phone.
• To create a Google Account online, visit google.com on a
computer.
•

To create a Google Account using your phone, touch

the home screen and select Settings > Accounts > Add
account > Google > Or create a new account and follow
the prompts.

Sign In to Your Google Account
If you have a Google Account but have not yet signed in with
your phone, follow these instructions to sign in to your Google
Account.
1. From the home screen, touch

> Settings > Accounts >

Add account > Google.
2. Enter your Google Account username and password, and
then touch Next.
104

3. After your phone connects with the Google servers, accept
the privacy policy and terms of service, and then set up
billing or gift card information for purchase from Google
Play Store.
4. Touch Continue. You are signed in to your Google Account,
and your phone will synchronize the selected items.

Create and Send a Gmail Message
Use your phone to create and send Gmail messages.
1. From the home screen, touch

> Gmail. If prompted,

touch Take me to Gmail.
2. In the inbox, touch

. The Gmail composition window

opens.
3. Enter the message recipient(s), subject, and message, and
then touch

Gmail Composition Options
• Adding Cc/Bcc: In the mail composition window, touch
on the “To” line, and then add recipients.
•

Attaching Pictures or Videos: In the mail composition
window, touch

> Attach file or Insert from Drive.

Locate and then touch the picture or video you want to
attach.
105

•

Save as a Draft (Send Later): While composing your
message, touch

•

> Save draft. The message is saved as a

draft for later.
Delete Mail Being Composed: In the mail composition
window, touch

> Discard > Discard.

NOTES:
•

To view your draft email messages, in the inbox, touch
> Drafts.

•

To view your sent messages, in the inbox, touch

Sent.

Check Received Gmail Messages
Your phone allows you to access, read, and reply to all your
Gmail messages.
Open Gmail Messages from Notifications
When new Gmail arrives, you will see

in the status

bar.
1. Pull down the status bar to display the notification panel.
2. Touch the new message from the notification panel. The
new Gmail message opens.
If you have two or more new Gmail messages, touching the
notification opens the Gmail inbox.
106

Open Gmail Messages from the Inbox
You can also read and reply to all your Gmail messages from
the Gmail inbox.
1. From the home screen, touch

> Gmail. The Gmail inbox

opens.
2. Touch the message thread you want to view. The message
thread opens, with the newest message displayed.
Options when Reviewing Gmail Messages
• Replying to Gmail Messages: With the Gmail message
open, touch

, compose your reply message, and touch

. To reply to all, touch
•

> Reply all.

Forwarding Gmail Messages: With the Gmail message
open, touch > Forward, enter a recipient and an additional
message, and touch

Email
Use the Email application to send and receive email from your
webmail or other accounts, using POP3 or IMAP, or access
your Exchange ActiveSync account for your corporate email
needs.

107

Add an IMAP or POP3 Email Account
1. From the home screen, touch

> Settings > Accounts >

Add account.
2. Touch

Personal (IMAP) or

Personal (POP3),

depending on the type of your account.
3. Enter the Email address and Password for the email
account and then touch Next. If prompted, confirm the type
of the account you want to add.
u Touching Next prompts your phone to attempt a “regular”
u

email setup and test the incoming and outgoing servers.
If you have custom settings you need to configure, touch
Manual setup and enter your settings. These may
include mail type, user name, password, server, security

type, etc.
4. Select your sync settings and then touch Next.
5. Enter an account name and a display name and touch Next
to complete setup.
NOTE:
If the account type you want to set up is not in the phone
database, you will be asked to enter more details. You should
get all pertinent information for the email account, such as
incoming and outgoing server settings, before you proceed.

108

Add an Exchange ActiveSync Account
If you synchronize your phone with your Exchange ActiveSync
account, you can read, manage, and send email in the same
easy way as with a POP3/IMAP account. However, you can
also access some powerful Exchange features.
NOTE:
Before setting up a Microsoft Exchange ActiveSync Account,
contact your company’s Exchange Server administrator for
required account settings information.
1. From the home screen, touch
Add account >

> Settings > Accounts >

Exchange.

2. Enter the Email address and Password for the email
account and then touch Next.
u Touching Next prompts your phone to attempt an
automatic setup and test the incoming and outgoing
servers.
u If the automatic setup fails, you need to enter your
settings. These may include domain\username,
password, server, security type, etc.
3. Follow the onscreen prompts to configure options for the
account. Then touch Next.
4. Enter an account name and touch Next to complete setup.
109

Compose and Send Email
Compose and send email using any account you have set
up on your phone. Increase your productivity by attaching
files such as pictures, videos, or documents to your email
messages.
1. From the home screen, touch
2. Touch

> Email.

3. Enter the message recipient(s), subject, and message.
u You can add multiple recipients to an email message.
u

To add recipients from contacts, groups, or history, touch
“+”, select the contact(s) you wish to include, and then
touch Select.
To add an attachment to the message, touch

select an attachment type and an attachment.
4. Touch

Open Email Messages
You can open and read email messages directly from the
email inbox. Reading and replying to email on your phone is as
simple as on your computer.
1. From the home screen, touch

> Email.

2. Touch the message you want to view.
3. Touch Reply

or Reply all to reply to the message.
110

NOTES:
•

Touch

•

different email account.
You can also access new email messages from the

at the top left of the screen to switch to a

notification panel. Pull down the status bar to display the
notification panel, and then touch an email notification. The
email inbox will open and display the new email message.
Options when Reviewing Email Messages
•

Resetting Mail as Unread: Touch and hold a read
message in the messages list and then touch

•

Deleting Email: Touch and hold a read message in the
messages list and then touch

•

Syncing Accounts Manually: Sync sent and received

•

email messages manually at any time regardless of the
automatic sync settings. Switch to the account you want to
sync and then drag the message list downwards.
Replying to Email Messages: With an email message
open, touch Reply

or Reply all

reply message, and touch
•

, compose your

Forwarding Email Messages: With the email message
open, touch

, enter a recipient and an additional

message, and touch

.
111

Delete an Email Account
You can delete an email account from your phone if you no
longer wish to receive messages for the account on your
phone.
1. From the home screen, touch
2. Touch

> Email.

> Settings.

3. Touch the account you want to delete and scroll to the
bottom of the menu in the new screen.
4. Touch Remove account.
5. Touch OK to confirm.

Manage Your Email Inbox
Your email inbox provides management options for viewing,
sorting, and deleting your email messages.
View Your Email Inbox
1. From the home screen, touch
2. Touch

> Email.

at the top left of the screen to select a different

inbox, or touch Combined view to see all your email
inboxes at once.

112

Refresh an Email Account
Whatever your automatic synchronization settings are, you
can also synchronize your sent and received email messages
manually at any time.
While viewing the account you want to synchronize, drag the
message list downwards..
Sort Email Messages
1. On the email account inbox, touch

> Sort.

2. Select from the options to sort email messages by date
received, subject, sender, read/unread, attachments, or
priority.
Delete an Email Message
On the email account inbox, swipe the message you want to
delete left or right.
Delete Multiple Email Messages
1. On the email account inbox, touch and hold the messages
you want to delete.
2. Touch

Exchange ActiveSync Email Features
Set options for your corporate Exchange ActiveSync email
messages, including synchronization options, flagging
messages, out-of-office messages, and message priority.
113

Synchronize Exchange ActiveSync Email
You can set Exchange ActiveSync to automatically check for
new Exchange ActiveSync email messages.
1. From the home screen, touch
2. Touch

> Email.

> Settings.

3. Touch the name of the Exchange ActiveSync account.
4. Touch Sync frequency and choose the option you want.
Flag Email Messages
For an Exchange ActiveSync account, you can flag email
messages to help you keep track of them.
1. From the home screen, touch

> Email.

2. On the inbox screen, touch the message you want to view.
NOTE:
Touch

at the top left to switch to a different email account.

3. Touch

> Toggle flag and select a flag option (Set flag,

Complete flag, or Clear flag).

114

Set Out of Office Status
You can set your Out of Office status and auto-reply message
right from your phone.
1. From the home screen, touch
2. Touch

> Email.

> Settings and touch the Exchange ActiveSync

account name.
3. Touch Out of Office.
4. Check Use out of office settings.
5. Check Send automatic replies during this time period
and set the time range when you will be out of the office.
6. Enter the auto-reply message for senders inside your
organization. You can also choose to send a message to all
senders outside your organization.
7. Touch Save.
Set Email Message Priority
You can set the priority for an email message you send with
your Exchange ActiveSync account.
1. While composing the message, touch

> Show priority.

2. Touch the default priority and change the priority for the
message. You can select High, Normal, or Low.

115

Apps and Entertainment
All your phone’s features are accessible through the Apps list.
NOTE:
Available applications and services are subject to change at
any time.

Google Play Store
Google Play™ is the place to go to find new Android apps,
books, movies, and music for your phone. Choose from a wide
variety of free and paid content ranging from productivity apps
and games to bestselling books and blockbuster movies and
music. When you find what you want, you can easily download
and install it on your phone.
To access the Google Play Store app, you must first connect to
the Internet using your phone’s Wi-Fi or mobile data connection
and sign in to your Google Account. See Sign In to Your
Google Account for details.
NOTE:
Our policies often do not apply to third-party applications.
Third-party applications may access your personal information
or require us to disclose your customer information to the
third-party application provider. To find out how a third-party
116

application will collect, access, use, or disclose your personal
information, check the application provider’s policies, which can
usually be found on their website. If you aren’t comfortable with
the third-party application’s policies, don’t use the application.

Find and Install an App
When you install apps from Google Play app and use them
on your phone, they may require access to your personal
information (such as your location, contact data, and more) or
access to certain functions or settings of your phone. Download
and install only apps that you trust.
1. From the home screen, touch

> Play Store.

2. Browse through the categories (Apps & Games or
Entertainment), find an item you’re interested in, and touch
the name.
u Browse through featured apps. Scroll through the list of
featured apps when you open Google Play.
u Search for an app. Tap the search field at the top of the
Google Play home screen, enter the name or type of
app you’re looking for, and then tap the search key on
the keyboard.
3. Touch an app to read a description about the app and user
reviews.
117

4. Touch Install (for free applications) or the price (for paid
applications).
NOTE:
If you have not already done so, you will need to set up a
payment method to purchase paid apps from Google Play.
5. The subsequent screen notifies you whether the app will
require access to your personal information or access to
certain functions or settings of your phone. If you agree to
the conditions, touch Continue (for free apps) or Continue
and then Buy (for paid apps) to begin downloading and
installing the app.
WARNING!
Read the notification carefully! Be especially cautious with
applications that have access to many functions or a significant
amount of your data. Once you tap Continue on this screen,
you are responsible for the results of using this item on your
phone.

Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund
within 15 minutes of the purchase. Your credit card is not
charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you
can’t request a refund a second time.
118

1. From the home screen, touch
2. Touch

> Play Store.

> My apps & games.

3. Touch the app to uninstall for a refund. The details screen
for the app opens.
4. Touch Refund, and then touch Yes to confirm. Your app is
uninstalled and the charge is cancelled.

Update an App
Depending on your settings, many apps will update
automatically, or you can update apps directly from the Play
Store app.
Update an App Directly
1. From the home screen, touch
2. Touch

> Play Store.

> My apps & games.

3. Touch the app you want to update, and then touch Update.
The app update is downloaded and installed.
NOTE:
You can also touch Update all in My apps to install available
updates for all your apps.
Set Automatic App Updates
1. From the home screen, touch
2. Touch

> My apps & games.
119

> Play Store.

3. Touch the app you want to set for auto-update, and then
touch

> Auto-update.

The app is set to update automatically whenever an update
becomes available.
NOTE:
Automatic updates are unavailable for some apps.

Uninstall an App
You can uninstall any app that you have downloaded and
installed from Google Play.
1. From the home screen, touch
2. Touch

> Play Store.

> My apps & games.

3. On the Installed screen, touch the app you want to uninstall,
and then touch Uninstall > OK.

Get Help with Google Play
The Google Play store app offers an online help option if you
have questions or want to know more about the app.
Touch

> Help. The web browser will take you to the

Google Play Help page, where you will find comprehensive,
categorized information about Google Play.

120

Google Maps
Use the Google Maps app to determine your location, find
directions, browse local businesses and attractions, rate and
review places, and more.

Enable Location Services on Your Phone
Before using any location-based services, you must enable
your phone’s location feature. For information about setting
your phone’s location options, see Location Settings.

View Maps of Specified Places
1. From the home screen, touch

> Maps.

2. Touch the search box at the top.
3. Enter an address, city, facility name, etc., and then touch a
candidate in the results list.
The information card for the specific location opens. You can
find out its address, open hours, street view, people’s review,
how to get there, give the place a call, save it to your Google
Account, and more.

121

Google Maps Operations
•

Viewing Current Location: From the Maps app, touch

•

Obtain Useful Area Information for Current Location:
From the Maps app, touch
found, touch

•

. When your location is

at the bottom of the screen and, in the new

screen, select a type of business or attraction to browse
related locations. You can then touch a location to view
detailed information and find out how to get there.
View Traffic Information, Aerial Photos, Etc., in Maps:
From the Maps app, touch

and then touch Traffic,

•

Satellite, Google Earth, etc.
Check Route to Destination: From the Maps app, touch

•

on foot), and then enter your current location and your
destination.
Check Detailed Operation for Maps: From the Maps app,

, select a method of transport (car, public transit, or

touch

> Help.

122

Music
Your phone lets you discover, download, and listen to your
favorite music through a variety of applications.

Music Player
Your phone’s built-in music player app lets you listen to
and organize music files you have loaded into your phone’s
memory or microSDHC card.
NOTE:
For information about loading music onto your phone, see
Transfer Files Between Your Phone and a Computer.
Listen to Music Using the Music Player
1. From the home screen, touch

> Music to open the

music library. Your music files are cataloged, according to
the information stored in the files.
2. Touch All songs, Playlists, Favorites, Artists, Albums, or
Folders to browse your music. You can also touch a song
in the Recently played list to select songs you recently
played.
3. Touch a song to start playing in the music player.
NOTE:
Adjust the volume with the Volume keys.

123

The Playback Screen
When you touch a song in the music library, the music player
immediately starts to play it and its name and the player
controls are displayed at the bottom of the screen. Touch the
area to open the playback screen, where you can have more
control over the player.

124

•
•
•

•
•
•
•

Track title: Display track name, artist, and album
information.
Back to library: Return to the music library.
Album cover: Display the cover art of the album when
it is available. Swipe horizontally to switch to the next or
previous song.
Track information: Display the detailed information of the
song and the file.
Shuffle: Turn on or off shuffle.
Playback control: Skip songs or pause and resume
playback. Drag the progress bar to jump to any part of the
track.
Repeat: Toggle repeat mode (no repeat, repeat the current
track, or repeat the current playlist).
Add to favorites: Add the track to the Favorites playlist.
Touch again to remove the track from the list.
Current playlist: Touch to view the current playlist.
Options: Access additional options.

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Create a Playlist
Music playlists help you organize your music files.
1. From the home screen, touch

> Music to open the

music library.
2. Find the music file you want to put in a playlist. Touch

to the song to open a list of options.
3. Touch Add to playlist > New playlist +.
4. Enter the playlist name and touch Save.
Manage Playlists
You can rename or delete the playlists.
1. From the home screen, touch

> Music to open the

music library.
2. Touch Playlists to view all music playlists.
3. Touch

next to the playlist you want to manipulate to open

the options menu.
4. Touch Rename or Delete.
Manage Songs in a Playlist
You can add more songs to a playlist or remove some tracks
from a playlist.
1. From the home screen, touch
music library.
126

> Music to open the

2. Touch Playlists to view all music playlists.
3. Touch a playlist to open its content.
4. Touch

> Add songs and select the music you want to add

before touching

– or –
Touch

next to the song you want to remove and select

Remove.
Set a Song as Ringtone
You can set a song or audio file as your default phone ringtone
or notification ringtone. This will not change the ringtones you
have assigned individually to specific contacts.
1. From the home screen, touch

> Music to open the

music library.
2. Find the music file you want to use as the default ringtone.
Touch

next to the song to open a list of options.

3. Touch Set as ringtone.
4. Touch Phone Ringtone or Notification Ringtone.
NOTE:
You can also set a song as the default ringtone in the playback
screen. Just touch

> Set as ringtone > Phone Ringtone or

Notification Ringtone.
127

Google Play Music App
The Google Play Music app lets you browse, shop, and play
back songs purchased from Google Play as well as songs
you have loaded from your own music library. The music you
choose is automatically stored in your Google Play Music
library and instantly ready to play via streaming or download.
For more information about Google Play Music,
visit play.google.com/about/music.
Play Music with Google Play
1. From the home screen, touch

> Play Music.

2. Touch a recommendation in the Listen Now screen, or
touch

> Music library to view all the music or playlists.

To change views of your library, swipe left or right.
3. Flick the screen left or right to select a library category such
as Artists or Albums.
4. Touch an item from the category and then touch a song.
The song begins playing. The song title and player control
appears at the bottom of the screen. You can touch it or
drag it up to display the player screen.

128

Google Play Music Screen Layout
The following diagram outlines the main features of the Play
Music app player screen.

•

Song and artist: Shows the names of the song and the
artist. Touch the area to close the player screen and return
to the music library.
Album image: Displays the album artwork (if available).
Swipe left or right to switch to the next or previous song in
the current playlist.
Play/pause: Touch to resume or pause the player.
129

•
•
•

Repeat: Touch to switch repeat modes. You can repeat the
current song, the current playlist, or turn off repeat.
Thumbs-up: Rate the song by giving it a thumbs-up.
Previous song: Touch to restart the current song; touch

•
•
•

twice to switch to the previous song in the playlist.
Next song: Touch to switch to the next song in the playlist.
Thumbs-down: Rate the song by giving it a thumbs-down.
Progress bar: Shows the progress of the current song.

•
•

Drag or touch it to jump to any part of song.
Shuffle: Touch to turn on or off shuffle.
Current playlist: Touch to display the current music list

•

(queue).
Options: Touch to access more player options.

Create Playlists in Google Play Music
Organize music into playlists to fit every occasion.
1. From the home screen, touch

> Play Music.

> My library to view all the music files and

2. Touch
playlists.
3. Touch

next to a song and select Add to playlist > New

playlist.
4. Edit the playlist name and description and touch Create
playlist.
130

5. Touch the Back key to return to the library view and select
another song or album.
6. Touch

next to an item and select Add to playlist >

. The song or album is added to the
playlist. Repeat to add more items to the playlist.
Adding Currently Playing Music to a Playlist
From the player view, touch

> Add to playlist > .

YouTube
View videos uploaded to YouTube and upload your own videos
to your YouTube account.

View YouTube Videos
You can use the YouTube app to view videos on YouTube even
if you aren’t signed in to a YouTube account.
1. From the home screen, touch

> YouTube. If you’re

prompted to provide confirmation to use the site, follow the
onscreen instructions to continue.
2. Search through the YouTube channels and touch a video
you want to see.

131

Post a Video to YouTube
You can post videos to your YouTube account from your phone.
Before posting, you must set up a YouTube account and sign in
to it on your phone.
1. From the home screen, touch
2. Touch

> YouTube.

. The Open from menu appears.

3. Select a video to upload. Enter a title, description, and tags,
and select a privacy setting.
4. Touch

. The video is uploaded to your YouTube channel.

132

Web and Data
Your phone’s data capabilities let you wirelessly access
the Internet or your corporate network through a variety of
connections, including Wi-Fi, mobile data, and Virtual Private
Networks (VPN).

Wi-Fi
Wi-Fi provides wireless Internet access over distances of up
to 300 feet. To use your phone’s Wi-Fi, you need access to a
wireless access point or “hotspot.”
The availability and range of the Wi-Fi signal depends on a
number of factors, including infrastructure and other objects
through which the signal passes.

Turn Wi-Fi On and Connect to a Wireless Network
Use the Wireless & networks setting menu to enable your
phone’s Wi-Fi radio and connect to an available Wi-Fi network.
1. From the home screen, touch

> Settings > Wi-Fi.

2. Touch the Wi-Fi slider to turn Wi-Fi on. The phone will scan
for available wireless networks and the network names and
security settings of detected Wi-Fi networks are displayed.
3. Touch a Wi-Fi network to connect, enter the password (if it’s
not an open network), and then touch Connect.
133

Your phone is connected to the Wi-Fi network. You will see
(

) in the status bar.

NOTES:
•

•

The next time your phone connects to a previously
accessed secured wireless network, you will not be
prompted to enter the password again, unless you reset
your phone to its factory default settings or you instruct the
phone to forget the network.
Wi-Fi networks are self-discoverable, which means no
additional steps are required for your phone to connect to a
Wi-Fi network. It may be necessary to provide a user name
and password for certain closed wireless networks.

Wi-Fi Settings
Use the Wi-Fi settings menu to manually set your Wi-Fi
connection options.
1. From the home screen, touch

> Settings > Wi-Fi.

2. Touch the Wi-Fi slider to turn Wi-Fi on.
3. Touch

> Advanced. The advanced Wi-Fi settings menu

appears.
4. Configure your Wi-Fi settings.

134

Disconnect Wi-Fi
You may wish to disconnect from a connected Wi-Fi network
without turning Wi-Fi off.
1. From the home screen, touch

> Settings > Wi-Fi.

2. Touch the name of the connected access point and then
touch Forget.
After disconnecting from an access point, you may need to reenter the password to reconnect.

Wi-Fi Direct
Use Wi-Fi Direct to connect directly to other Wi-Fi Direct
devices simply via Wi-Fi, without an access point or via the
Internet.
1. From the home screen, touch

> Settings > Wi-Fi.

2. Touch the Wi-Fi slider to turn Wi-Fi on.
3. Touch

> Advanced > Wi-Fi Direct.

4. Touch a device with which to connect below Peer devices.
5. Accept the connection on the other device. The phone is
connected via Wi-Fi Direct.
u If a connection is not accepted after a certain period, the
connection request is canceled.
u To stop a connection, touch the connected device name
and touch OK.
135

Browser
Your phone’s web browser gives you full access to both mobile
and traditional websites on the go, using 3G, 4G, or Wi-Fi data
connections.

Use the Browser
Launching the browser is as easy as tapping an icon.
1. From the home screen, touch

> Browser.

You can also launch the browser by touching a URL in a
text message, email message, or Gmail message.
2. Touch the address/search field at the top and enter search
words or a Web address (URL). The search results appear
or a Web page opens.
Browser Use Options
• Refreshing the Web Page: With the page displayed, touch
> Refresh.
•

Going Forward to the Next Page: Touch

•

Returning to the Last Page: Touch the Back key.

•

Returning to the Home Page: Touch

•

Sharing the Web Page URL: Touch
an app or service for sharing.

136

> Forward.

> Homepage.
> Share and select

•

Searching within a Web Page: With a Web page
displayed, touch

> More > Find in page, and enter your

search text.
NOTE:
To change the phone’s default launch page, touch

> Settings

> Basic tab > Set homepage, enter the URL, and touch OK.

Add a Bookmark
Bookmark favorite sites using the browser menu options.
1. From the home screen, touch

> Browser.

2. Navigate to the Web page you want to bookmark, and touch
> Add to bookmark.
3. Check or change the bookmark title, URL, folder, and then
touch Save bookmark.
Bookmark Options
•

Editing Bookmarks: From the browser, touch
Bookmarks, touch

next to the bookmark and select Edit,

edit the bookmark, and then touch Save bookmark.
•

Deleting Bookmarks: From the browser, touch
Bookmarks, touch

next to the bookmark and select

Delete.

137

•

Create Bookmark Folders: From the browser, touch
Bookmarks, touch

, enter the folder name and touch

Save.

View Browser History
Use the browser menu options to view your browsing history.
1. From the home screen, touch
2. Touch

> Browser.

> History. The history window opens.

3. Touch an entry to reopen the Web page.

Open New Browser Tabs
Use tabbed browsing to switch between websites quickly and
easily.
1. From the home screen, touch
2. Touch

> Browser.

> New window. A new tab appears and the

homepage starts to load.
To switch tabs, touch

on the right of the address field.

The number in the icon changes dynamically as the number
of opened tabs changes.

138

Browser Settings
Customize your experience with the Internet through the
browser settings menu.
1. From the home screen, touch
2. Touch

> Browser.

> Settings, and customize your browser settings.

Chrome Browser
In addition to the default “Browser” Web browser, your phone
supports the Chrome mobile Web browser. If you are signed in
with a Google Account, the Chrome browser will import all your
bookmarks and other Web preferences for use on your phone.
1. From the home screen, touch

2. Touch the address bar at the top and enter search words
(for a Google search) or a Web address (URL). The search
results appear or a Web page opens.
Chrome Support
To find on-phone help with Chrome, from Chrome, touch

Help & feedback. A Web page will open displaying Google
help for Chrome.
NOTE:
For more information, from your computer, visit: google.com/
intl/en/chrome/browser/mobile/.
139

Virtual Private Networks (VPN)
From your phone, you can add, set up, and manage virtual
private networks (VPNs), which allow you to connect and
access resources inside a secured local network, such as your
corporate network.

Prepare Your Phone for VPN Connection
Depending on the type of VPN you are using at work, you may
be required to enter your login credentials or install security
certificates before you can connect to your company’s local
network. You can get this information from your network
administrator.
Before you can initiate a VPN connection, your phone must
first establish a Wi-Fi or data connection.

Set Up Secure Credential Storage
If your network administrator instructs you to download and
install security certificates, you must first set up the phone’s
secure credential storage.
1. From the home screen, touch

> Settings > Security >

Install from SD card.
2. Select the certificate file you need to install. Only certificates
that you have not installed are displayed.

140

3. If prompted, enter the certificate password and touch OK.
4. Enter a name for the certificate and touch OK.
NOTE:
If you have not set a PIN or password for your phone, you are
prompted to set one up.

Add a VPN Connection
Use the VPN settings menu to add a VPN connection to your
phone.
1. From the home screen, touch

> Settings > More >

VPN.
2. Touch

and enter the information for the VPN you want

to add.
u Information may include Name, Type, Server address,
PPP encryption (MPPE), and advanced options.
u Set up all options according to the security details you
have obtained from your network administrator.
3. Touch Save.
Your VPN is added to the VPN settings window.

Connect to or Disconnect from a VPN
Once you have set up a VPN connection, connecting and
disconnecting from the VPN is easy.

141

Connect to a VPN
1. From the home screen, touch

> Settings > More >

VPN.
2. Touch the VPN that you want to connect to.
3. When prompted, enter your login credentials, and
then touch Connect. When you are connected, a VPN
connected icon appears in the status bar.
4. Open the web browser to access resources such as intranet
sites on your corporate network.
Disconnect from a VPN
1. Slide the status bar down to open the notifications panel.
2. Touch the VPN connection to return to the VPN settings
screen, and then touch the VPN connection to disconnect
from it.
When your phone has disconnected from the VPN, you will see
a VPN disconnected icon in the notification area of the status
bar.

142

Camera and Video
You can use the camera or camcorder to take and share
pictures and videos. Your phone comes with a 5-megapixel
camera with autofocus and a front-facing camera that let you
capture sharp pictures and videos.

Camera Overview
The camera’s viewfinder screen lets you view your subject and
access camera controls and options.

143

•

Switch view mode: Switch between the back camera lens

•

and the front-facing camera lens (for self-portraits, video
chatting, etc.).
Self-timer: Set a time delay before the camera takes a
picture after you touch the shutter icon, or turns off this
feature.
Flash: Select a flash mode for the camera.
Settings: Change camera and camcorder settings. See Set
Camera Functions.
Captured picture/video: View pictures and videos you

•
•
•

have captured.
Capture picture: Touch the icon to take a picture.
Capture video: Touch the icon to start capturing a video.
Switch camera mode: Select a camera mode when using

•

•
•

the back camera. In addition to the default AUTO mode, you
can touch Manual to adjust some advanced professional
options, or touch FUN to use multi-exposure, filter effects,
HDR, smile detection, macro subjects, or interval photo
capture modes.

144

Take Pictures and Record Videos
Take a Picture
NOTE:
If you have a microSDHC card installed as portable storage,
pictures and videos are stored to the card by default. If no card
is installed, pictures and videos are saved to your phone’s
memory. To change this setting, touch

> Settings >

Storage > Save location.
1. From the home screen, touch

2. Before taking the picture, you can zoom in on your subject
with two fingers or the Volume keys.
3. Frame your subject on the screen and configure other
necessary settings.
4. You can either let the camera autofocus on the center of the
screen, or you can touch another area of the screen that
you want to focus on.
5. Touch

to take the picture.

The shutter clicks and the picture is captured and saved to your
phone or microSDHC card. Touch the thumbnail at the corner
of the screen and choose what you want to do with the picture
you’ve just taken.

145

Record Videos
1. From the home screen, touch

2. Frame your subject on the screen. You can touch any area
of the viewfinder screen that you want the camera to focus
on before and during recording.
3. Touch

to start recording video. The recording duration

appears.
During recording, you can pinch or spread on the screen
or press the Volume keys to zoom in or out. You can also
touch

to take a picture.

4. Touch

to pause recording. Touch

to continue

recording.
5. Touch

to stop recording.

Camera Settings
You can adjust your camera’s settings using the icons on the
main camera screen and the full camera settings menu.

Switch Cameras Modes
Your phone lets you use different types of camera modes
depending on your subject and environment.

146

1. From the home screen, touch

2. Switch to the back camera lens, touch Manual to switch
to professional mode where you can configure some
advanced professional options, or tap Fun and select a
mode.

Set Camera Functions
You can configure your camera’s settings to fit any situation
and event.
1. From the home screen, touch
2. Touch

. The camera settings menu opens.

3. Select your desired settings. Settable items differ depending
on the camera type in use.

View Pictures and Videos Using Gallery
Using the Gallery application, you can view pictures and
watch videos that you’ve taken with your phone’s camera,
downloaded, or copied onto your storage card or phone
memory.
For pictures that are on your storage card or phone memory,
you can do basic editing such as rotating and cropping. You
can also easily assign a picture as your contact picture or
wallpaper and share pictures with your friends.
147

View Pictures and Videos
You can access and view all your stored pictures and videos
from your phone’s Gallery.
1. From the home screen, touch

> Gallery.

2. Touch an album (such as Camera). The list of pictures and
videos for the album opens. To open another album, touch
the Back key to return to the Albums view.
3. Touch an image to view the picture or video. The picture or
the video snapshot opens and displays in full screen. Touch
to play the video.
When viewing pictures and videos in full screen, you can
touch the screen to display a series of options and choose
what to do with the picture or video.

Review Screen
After capturing a picture or video, from the camera screen,
touch the thumbnail image at the corner of the screen to see
the item in the review screen. From there, you can access
options such as share, edit/trim, or delete the picture or video.

Options while Viewing
•

Zoom In or Out on a Picture or Video: Touch the screen
twice or pinch the screen to zoom in or out on a picture or
video.
148

•

Viewing Videos: Use the onscreen controls to play, pause,

fast forward, or rewind the video playback. If you use the
Video Player app, more options are available, including
screenshot, video ratio, picture-in-picture, and more.
After selecting an album from the Albums screen, you can
browse through the thumbnails of pictures and videos of that
album. Touch a thumbnail to view the picture or video in full
screen. Touch

to play the video. By default, the thumbnails

in an album are displayed in grid view.
NOTE:
When viewing the content of an album, you can touch and hold
on a thumbnail to open a selection menu and choose what to
do with the picture or video.

Edit Pictures
When you’re browsing pictures in the Gallery application, you
can tap a picture to display options and choose to edit the
picture, rotate it, and more.

Rotate and Save a Picture
1. From the home screen, touch

> Gallery.

2. Touch an album (such as Camera). The list of pictures and
videos for the album opens.
3. Touch the picture you want to rotate.
149

4. Touch

and then select either Rotate left or Rotate right.

The picture is rotated and the file is updated.

Retouch a Picture
1. From the home screen, touch

> Gallery.

2. Touch an album (such as Camera). The list of pictures and
videos for the album opens.
3. Touch the picture you want to edit.
4. Touch

and choose Photo Editor.

5. Touch an edit option along the bottom of the screen and
edit the picture.

150

6. Touch

to keep the change or

7. Touch

to save the new picture.

to cancel it.

NOTE:
Touch

in the Photo Editor screen to see the edits you have

made and undo or redo them.
The new picture is saved as a new file in the same album as
the original picture. The original picture remains unedited.

Share Pictures and Videos
The Gallery application lets you send pictures and videos using
email or multimedia messages. You can share pictures on your
social networks (such as Facebook, Google+, and Twitter) and
share videos on YouTube. You can also send them to another
phone, your computer, or your Google Account using Bluetooth,
Wi-Fi Direct, Photos, or Drive.

Send Pictures or Videos by Email
You can send several pictures, videos, or both in an email or
Gmail message. They are added as file attachments in your
email. For more information about using email and Gmail,
see Compose and Send Email or Create and Send a Gmail
Message.

151

1. From the home screen, touch

> Gallery.

2. Touch an album (such as Camera). The list of pictures and
videos for the album opens.
3. Touch and hold a thumbnail of the picture or video you want
to share. To select multiple items, touch all the items you
want to include.
4. Touch

and then on the Share menu, touch Email or

Gmail.
5. Follow onscreen prompts to complete and send the
message.
NOTE:
If you have multiple email accounts, the default email account
will be used. To change the account, touch the sender address
displayed above the recipients line and select the desired email
account.

Send a Picture or Video by Multimedia Message
Multimedia Messaging (MMS) lets you send pictures and
videos using your phone’s messaging app. Although you can
send several pictures or videos in a multimedia message, it
may be better to just send one at a time, especially if the files
are large in size.
1. From the home screen, touch
152

> Gallery.

and then on the Share menu, touch Messenger.

5. Follow the onscreen prompts to complete and send the
message.
For more information about sending multimedia messages, see
Send a Multimedia Message (MMS).

Send Pictures or Videos Using Bluetooth
You can select several pictures, videos, or both and send them
to someone’s phone or your computer using Bluetooth.
1. From the home screen, touch

> Gallery.

and then on the Share menu, touch Bluetooth.

5. Follow the onscreen prompts to complete and send the files.
For more information, see Bluetooth.
153

Share Pictures or Videos via Additional Apps or
Social Media
From Gallery, you can share your pictures and videos from
a variety of apps and social media sites, such as Facebook,
Google+, Hangouts, Instagram, Flickr, and more. Available
apps will vary depending on what you have installed on your
phone.
1. From the home screen, touch

> Gallery.

and then on the Share menu, touch the app you

want to use.
5. Follow the prompts to complete and post or share your
pictures or videos.

154

Share Videos on YouTube
You can share your videos by uploading them to YouTube™.
Before you do this, you must create a YouTube account or
Google Account and sign in to that account on your phone.
1. From the home screen, touch

> Gallery.

2. Touch an album (such as Camera). The list of pictures and
videos for the album opens.
3. Touch and hold a thumbnail of the video you want to share.
To select multiple videos, tap all the videos you want to
include.
4. Touch

and then on the Share menu, touch YouTube.

5. Enter the prompted information, such as description and
tags, and select a privacy option.
6. Touch

155

Tools and Calendar
Calendar
Use Calendar to create and manage events, meetings,
and appointments. Your Calendar helps organize your time
and reminds you of important events. Depending on your
synchronization settings, your phone’s Calendar stays in
sync with your Calendar on the Web, Exchange ActiveSync
calendar, Google Calendar (sign-in needed), and Outlook
calendar.
Calendar Operations
•

View Today’s Calendar: From the Calendar, touch

The number in the icon changes dynamically with your
•

current date.
Change Calendar View: From the Calendar, touch the time
at the top left and select Day, Week, Month, or Agenda to

•

change the current view.
View Next/Previous Month (Month View): From the

•

Calendar, flick the screen up or down.
View Next/Previous Week (Week View): From the
Calendar, flick the screen left or right.

156

•
•

View Next/Previous Day (Day View): From the Calendar,
flick the screen left or right.
View the Next/Previous Time Period (Day/Week View):
From the Calendar, flick the screen up or down.

Add an Event to the Calendar
1. From the home screen, touch
2. Touch

> Calendar.

to open the add event screen.

3. If you have more than one calendar, select a calendar in
which to add the event:
u Select My calendar to create an event that will appear
only on your phone.
Select your Google Account to create a Google
Calendar event. If you have several Google Calendars
on the Web, select one in which to add your event.
u If you have synchronized your phone with an Exchange
ActiveSync account or Outlook on your computer, you
can also select these calendars.
4. Enter an event title, start date/time, end date/time, etc., and
then touch Done.
u

157

View Calendar Events
You can display the Calendar in daily, weekly, monthly, or
agenda view. To change the Calendar view, touch the time at
the top left and select Day, Week, Month, or Agenda.
1. From the home screen, touch

> Calendar.

2. Touch an event. If you are in month view, touch a date first.
NOTE:
The color for the events indicates the type of calendar that
includes the event. To find out which calendar each color
represents, touch

> Calendars to display.

The event details appear.
•

In event details, touch

to edit the event.

•

In event details, touch

to delete the event.

In event details, touch

to export the event as a .ics

•

(iCalendar) file to the phone or the microSDHC card.

Sync Calendars
You can select which calendars you’d like to sync on your
phone, along with what types of information you want to sync.
1. From the home screen, touch
2. Touch

> Calendars to display.

158

> Calendar.

3. Touch Calendars to sync at the bottom.
4. Select sync options by adding or removing check marks
from the items.
5. Touch OK.

Synchronize an Exchange ActiveSync Calendar
If you have set up a Microsoft Exchange ActiveSync account
on your phone, you can also synchronize Exchange ActiveSync
calendar events on your phone. Calendar events on your
Exchange ActiveSync will also show in Calendar if you chose
to synchronize with the Exchange ActiveSync Server.
1. From the home screen, touch
2. Touch

> Settings > Exchange.

> Sync now.

NOTE:
If Microsoft Exchange ActiveSync doesn’t appear under the
Accounts heading in the Settings menu, you do not have an
Exchange ActiveSync account configured on the phone. For
information about adding an account, see Add an Exchange
ActiveSync Account.

159

Clock
Your phone has a clock app that lets you set alarms, view time
in time zones around the world, use a stopwatch, and set a
timer.
Check the Time
You can check the time any time on your phone. The current
time displays in the upper right corner of the status bar. Many
widgets and lock screens also display the time and provide
options for how time is displayed.
Set the Date and Time
Your phone automatically receives the current date, time and
time zone from the wireless network. You can set the date by
hand by overriding the default setting.
1. From the home screen, touch

> Settings > Date &

time.
2. Touch to turn off the switch next to Automatic date & time
and Automatic time zone, and then set the date, time, and
time zone as desired.

Set Alarms
Set multiple alarms using your phone’s Clock app.
1. From the home screen, touch
160

> Clock.

2. Touch the

tab and then touch

3. Set the alarm options, including time, alarm days, repeat
pattern, snooze, ringtone, and alarm label, and then touch
Save.
NOTES:
•

To enable or disable existing alarms directly, just touch the
switch next to the alarm.

•

Touch

in the alarm tab to adjust general alarm settings.

Additional Clock Features
Your phone’s clock app provides additional useful features
including world clock, stopwatch, and timer functions. All
features are available from the clock app display.
> Clock.

From the home screen, touch
World Clock

The world clock lets you keep track of the current time in
multiple cities around the globe.
1. From the clock app, touch
2. Touch

and select a city. You can enter a city name in the

search field at the top to find the city.
3. Repeat to add multiple cities.

161

Stopwatch
The stopwatch lets you time events down to the hundredth of a
second.
1. From the clock app, touch

2. Touch

to begin timing.

3. Touch

to record lap time and total time.

NOTE:
The stopwatch can record 100 laps at a time.
4. Touch

to pause timing. If you want to reset the

stopwatch to zero, touch

Timer
The timer provides a countdown timer for up to 99 hours, 59
minutes, and 59 seconds.
1. From the clock app, touch

2. Use the keypad to set the length of the timer.
3. Touch

to begin the timer.

Calculator
Your phone’s convenient built-in calculator lets you perform
basic mathematical equations.
1. From the home screen, touch
162

> Calculator.

2. Touch onscreen keys for calculations.

Sound Recorder
You can use Sound Recorder to record voice memos.
To record and play a voice message:
1. From the home screen, touch
2. Touch

> Sound Recorder.

to start recording.

NOTE:
Before recording, you can touch

to turn off or on high-

quality recording.
During recording, you can touch

to pause or

continue the recording.
3. Touch

to stop the recording. The memo is automatically

saved.
u

Touch

to play the voice recording.

Touch

to edit the name of the recording.

NOTE:
To find all your voice memos, touch
screen.

163

at the top right of the

File Manager
File Manager allows you to view and manage files stored on
your phone’s internal storage and your microSDHC card.
1. From the home screen, touch

> File Manager.

2. Find the file you need by category in the Category tab,
or touch Local to browse folders and files on the phone’s
internal storage or the microSDHC card.
u Touch folders and files to access stored items.
u

Touch and hold an item to access option icons such as
Copy, Move, Share, Delete, and more.

To copy or move an item, navigate to a new location and
touch Paste.

Touch

> New folder to create a new folder in the

current directory.

Google Search
Search information saved on the phone and in phone
applications as well as on the Internet.

Use Google Search
Type search terms in the Google Search bar to find information
on your phone and around the globe.

164

1. From the home screen, touch the Google search bar or
touch
u
u

> Google.

If confirmation appears, follow onscreen instructions.
If a description for Google Now appears, touch Get
started and read information. Touch Yes, I’m in on the
last page if you want to use Google Now.

2. Type your search keywords and touch the search key on
the keyboard.
To search by voice, touch

in the search bar and speak

your search terms.
Google Search Operations
•

Changing Search Information: From the home screen,
touch

•

> Settings > Google > Search & Now > Phone

search and select where to search.
Using Google Now: Google Now automatically searches
for information based on search keywords used, your
current location, etc., and presents search results in
the search screen. Google Now also informs users of
scheduled events.

165

Use Google Voice Search
Use your voice to search instead of typing, with Google Voice
Search.
1. From the home screen, touch

> Voice Search. The

Voice Search window opens.
2. Speak your search terms.

Bluetooth
Bluetooth® is a short-range communications technology that
allows you to connect wirelessly to a number of Bluetooth
devices, such as headsets and hands-free car kits, and
Bluetooth-enabled handhelds, computers, printers, and
wireless phones. The Bluetooth communication range is
usually approximately 30 feet.

Enable the Bluetooth Feature
Use the settings menu to enable or disable your phone’s
Bluetooth capabilities.
• Wireless connection to all Bluetooth® functions is not
guaranteed for the phone.
• The phone may not connect properly depending on the
other device.
• Noise may be experienced with wireless calls and handsfree calls depending on the conditions.
166

To enable Bluetooth
1. From the home screen, touch

> Settings.

2. Touch Bluetooth.
3. Touch the slider to turn Bluetooth on.
To disable Bluetooth, touch the slider again.
NOTES:
•

You can also turn Bluetooth on or off with the quick settings
menu in the notification panel. Pull down the status bar to
display the notification panel and then tap Bluetooth to turn
Bluetooth on or off.

•

Turn off Bluetooth when not in use to conserve battery
power, or in places where using a wireless phone is
prohibited, such as aboard an aircraft and in hospitals.

Pair Bluetooth Devices
Search for and pair nearby Bluetooth devices. Registered
Bluetooth devices can be connected simply.
Enable the Bluetooth function on the Bluetooth devices being
paired beforehand.
To pair Bluetooth devices:
1. From the home screen, touch
2. Touch Bluetooth.

167

> Settings.

3. If Bluetooth is off, touch the slider to turn Bluetooth on.
Nearby devices appear in the “Available devices” list. If a
target device is not detected, touch

> Refresh to search

again.
4. Touch a device from the “Available devices” list, and follow
the onscreen instructions to pair with the device. The
Bluetooth device is paired to your phone.
NOTE:
Methods to accept a Bluetooth connection differ depending on
the devices used.
Unpairing from a Paired Device
1. From the Bluetooth settings menu, touch

next to the

paired device you wish to unpair.
2. Touch Forget. The device is unpaired from your phone. To
make another connection with the device, you will need to
pair again.

Connect to a Paired Bluetooth Device
You can listen to music over a Bluetooth stereo headset, or
have hands-free conversations using a compatible Bluetooth
headset or car kit. It’s the same procedure to set up stereo
audio and hands-free devices.

168

1. From the home screen, touch

> Settings.

2. Touch Bluetooth. Paired Bluetooth devices appear in the
“Paired devices” list.
3. Touch a device from the “Paired devices” list. Your phone
connects to the paired device.
The pairing and connection status is displayed below the
device’s name in the Bluetooth devices section. When the
device is connected to your phone, the Bluetooth connected
icon

is displayed in the status bar. Depending on the type

of device you have connected, you can then start using the
headset or car kit to listen to music or make and receive phone
calls.
NOTE:
Due to different specifications and features of other Bluetoothcompatible devices, display and operations may be different,
and functions such as transfer or exchange may not be
possible with all Bluetooth-compatible devices.

Send Information Using Bluetooth
You can use Bluetooth to transfer information between your
phone and another Bluetooth-enabled device such as a phone
or notebook computer.

169

Types of Data You Can Send via Bluetooth
You can send the following types of information, depending on
the device you are sending to:
• Images and videos
• Calendar events
• Contacts
• Audio files
In the instructions below, Contacts data is being used as an
example.
Sending Contacts Data via Bluetooth
1. From the home screen, touch

> Contacts. You will see

the Contacts list.
2. Touch a contact to send.
3. Touch

> Share > Bluetooth.

4. If you are prompted to turn on Bluetooth, touch Turn on.
5. Touch the name of the receiving device.
6. If prompted, accept the connection on the receiving device,
and enter the same passcode on both your phone and the
other device, or confirm the auto-generated passcode.
7. On the receiving device, accept the file.

170

Receive Information via Bluetooth
Your phone is capable of receiving a wide variety of file types
with Bluetooth, including pictures, music tracks, and documents
such as PDFs.
1. When another device attempts to send a file to your phone
via Bluetooth, you will see a request to accept the file in the
status bar.
2. Drag the status bar down to display the notifications panel
and then touch the Bluetooth share notification.
3. Touch Accept.
u

When your phone receives a file, you will see a
notification. To open the file immediately, pull down the
status bar to display the notification panel, and then
touch the notification.
When you open a received file, what happens next
depends on the file type. Media files and documents
are usually opened directly in a compatible application.
For example, if you open a music track, it starts playing
in a music app you choose. For a vCalendar file, touch
OK and the vCalendar event is imported to your local
calendar account. For a vCard contact file, all contacts
in the file will be imported to your phone contacts
automatically.
171

microSDHC Card
A microSDHC™ card is an optional accessory that allows you
to store images, videos, music, documents, and voice data on
your phone.

Unmount a microSDHC Card
Always unmount a microSDHC card before removing it from
your phone.
1. From the home screen, touch

> Settings.

2. Touch Storage.
3. Touch

next to the name of your microSDHC card.

4. The text below your SD card name changes from its space
usage to Ejected. The card is now unmounted.

172

Remove a microSDHC Card
Follow these instructions to remove a microSDHC card. Always
unmount the card or power the phone off before removal.
1. Remove the battery cover.

2. Gently pull the microSDHC card out from the slot.

3. Replace the battery cover. Make sure all the tabs are
secure and there are no gaps around the cover.

173

Format an microSDHC Card
When you insert an optional microSDHC card for the first time,
it is recommended that you format it on your phone.
1. From the home screen, touch

> Settings.

2. Touch Storage.
3. Touch the microSDHC card name below Portable storage.
4. Touch Format, and then touch Erase & format to confirm.
All data on the microSDHC card is erased, and the card is
formatted for use on your phone. Touch Done to exit.

Use a microSDHC Card as Internal Storage
You can use an optional microSDHC card as an extension
of the internal storage and save data and media files on it.
This requires formatting that erases all data on the card and
after that the card will only work in this phone. If you move the
microSDHC card to another device, it needs to be formatted
before it can be used.
CAUTION:
As part of the internal storage, the microSDHC card may have
data on it that is necessary for some apps to function normally.
Therefore, do not remove or replace the card randomly.

174

Set Up the microSDHC Card as Internal Storage
Before using the microSDHC card as internal storage, you
need to set the card up.
1. From the home screen, touch

> Settings.

2. Touch Storage.
3. Touch the microSDHC card name below Portable storage.
4. Touch Format as internal, and then touch Erase & format
to confirm.
5. The phone will prompt you to move your photos, files and
other data from the phone storage to the microSDHC card.
Touch Move now or Move later and touch Next. Follow the
onscreen instructions to continue.
NOTE:
If you move files and data to the microSDHC card, it will be
used to save new apps data and personal data (such as photos
and videos) and only the card is accessible from a computer. If
you choose not to move, new apps data and personal data is
saved to the phone storage and the card is not accessible from
a computer.

175

Move Data Between Internal Storage and the microSDHC
Card
While you can choose the save location for data and files when
setting up the microSDHC card as internal storage, you can
also move the files and data between the card and the phone
any time afterwards.
1. From the home screen, touch

> Settings.

2. Touch Storage.
3. Below Device storage, touch Phone or the microSDHC
card name.
u

If you want to move data and files from the phone to the
microSDHC card, touch the card name.

If you want to move data and files from the card to the
phone, touch Phone.
4. Touch Migrate data > Move.
5. Existing app data and personal files are moved to the
destination storage. The destination is used to save new
apps data and personal data (such as photos and videos)
and only the destination is accessible from a computer.
u

Remove the microSDHC Card as Internal Storage
While the microSDHC card is used as internal storage, you can
still unmount and remove the card while the phone is on.

176

1. From the home screen, touch

> Settings.

2. Touch Storage.
3. Touch the microSDHC card name below Device storage.
4. Touch Eject > Eject.
NOTE:
Moved data and personal files to the phone storage as
instructed above before ejecting the card. Otherwise some
apps and files may not be accessible or usable until you install
the card back.
5. When the screen prompts the card is safely ejected, you
can now remove it from the phone.
Reformat microSDHC Card as Portable Storage
If you no longer want to use your SD card as internal storage,
you can reformat the card as portable storage.
NOTE:
Move data and apps to the phone storage as instructed above
before formatting the card. Otherwise some apps and files may
be permanently lost.
1. From the home screen, touch

> Settings.

2. Touch Storage.
3. Touch the microSDHC card name below Device storage.
4. Touch Format as portable.
177

5. Touch Format. The microSDHC card is formatted and
mounted to the phone as portable storage. Touch Done to
finish.

Transfer Files Between Your Phone and a
Computer
You can use the supplied USB cable to connect your phone
directly to your computer and transfer music, pictures, and
other content files.
For example, if you have a music album stored on your
computer that you want to listen to on your phone with any of
the music apps, just attach your phone to the computer and
copy the files to the music folder.
1. Connect your phone to your computer using the supplied
USB/charging cable.
u Insert the smaller end of the cable to the charging/microUSB jack at the bottom of the phone.
u Insert the USB end of the cable into an available USB
port on your computer. You may need to remove the
USB cable from the charging head to access it.
2. When

appears in the notifications area, drag down the

status bar to display the notifications panel and tap the
notification.
178

3. Choose one of the following options. For most transfers,
you will want to use Media device (MTP).
u Charge only: Charge your phone via the USB cable.
u Install driver: Install the driver needed for connecting
your phone to your PC software or as a media device or
camera. You only need to install the driver on the same
PC once.
NOTE:
After choosing Install driver, a new CD-ROM will appear on
your PC. To install the driver manually, run the executable file
in the CD-ROM folder.
u Media device (MTP): Transfer files on Windows PC or
Mac.
u Camera (PTP): Transfer picture and video files from
your phone to PC.
4. On your computer, navigate to the detected device (such as
through the My Computer menu) and open it.
5. If available, select a drive (either the SD card or Phone).
6. Select a folder (for example, Music for songs and albums)
and copy files to it from your computer.
7. When you are done, disconnect your phone from your
computer.

179

Settings
The following topics provide an overview of items you can
change using your phone’s Settings menus. The settings
menu is grouped into the following categories, all of which are
available through the main settings screen.
• Wireless & networks menu options include Wi-Fi,
Bluetooth, Mobile networks, Data usage, and More.
• Personal menu options comprise Display, Sound &
notification, Security, Navigation key, Date & time,
Language & input, and Google.
• Device settings include Location, Storage, Battery, Apps,
Memory, Users, Connect to PC, and Backup & reset.
• Accounts begins with Accounts. Once accounts have

•

been added, they and their settings can be accessed as
additional menu options.
System menu options include Accessibility, Printing,
System updates, and About phone.

Wi-Fi Settings
The Wi-Fi settings menu lets you turn Wi-Fi on or off, set
up and connect to available Wi-Fi networks, and configure
advanced Wi-Fi options.
180

To access Wi-Fi settings:


From the home screen, touch

> Settings > Wi-Fi.

For more information about Wi-Fi features and settings, see
Wi-Fi.

Bluetooth Settings
Your phone’s Bluetooth capabilities let you use wireless
headsets, send and receive pictures and files, and more. For
details on your phone’s Bluetooth settings, see Bluetooth.
To access Bluetooth settings:


From the home screen, touch

> Settings > Bluetooth.

Mobile Networks Settings
The Mobile networks options let you enable your phone’s
mobile data access and set your preferred network mode.

Enable Data Services
1. From the home screen, touch

> Settings > Mobile

networks.
2. Touch Data Enabled to enable or disable data services
over the mobile network.

181

NOTE:
Certain data service request may require additional time to
process. While your phone is loading the requested service,
the touchscreen may appear unresponsive when in fact it is
functioning properly. Allow your phone some time to process
your data usage request.

Set Preferred Network Mode
1. From the home screen, touch

> Settings > Mobile

networks > Preferred network type.
2. Select one of the following options: Automatic, LTE/CDMA,
CDMA, or GSM/UMTS.

Data Usage Settings
The Data usage menu lets you view your phone’s mobile and
Wi-Fi data usage, set data limits, restrict app access to data,
and more.


From the home screen, touch

> Settings > Data usage.

Data Usage Settings Operations
• Enable Mobile Data: In Data usage window, touch the
Data Enabled slider to enable or disable the service.

182

•

Enable Restrictions on Mobile Data Usage: From the
Data usage window, touch Set mobile data limit to enable
restriction and touch OK to confirm.
With restriction turned on, drag the horizontal Limit slider
up or down to set the data usage limit and data warning
amount.
Set Date for Resetting Data Usage: To set the data usage
measuring cycle, from the Data usage window, touch the
box above the data usage graph, touch Change cycle, set
a reset date, and touch Set.
Check Data Usage for Each Application: To see how
your data is being used in the current time cycle, touch an
app name to see its usage for the period.
Enable Restriction on Mobile Data in Background: This
setting stops some apps and services from working unless
your phone is connected to a Wi-Fi network. From the Data
usage window, touch

•

> Restrict background data. If a

confirmation appears, touch OK.
View Both Mobile Data and Wi-Fi Usage: From the
Data usage window, touch

> Show Wi-Fi. You will see

a CELLULAR tab and a WI-FI tab at the top of the Data
usage window. Touch WI-FI to view your phone’s Wi-Fi data
usage.
183

•

Restrict Background Data Usage on Metered WiFi Networks: From the Data usage window, touch

Network restrictions and touch the slider next to the
metered network.

Airplane Mode
Airplane mode allows you to use many of your phone’s
features, such as Gallery, Camera, and Music, when you are
on an airplane or in any other area where making or receiving
calls or data is prohibited. When you set your phone to Airplane
mode, it cannot send or receive any calls or access online
information.
To quickly turn Airplane mode on or off:
 Press and hold the Power/Lock key, and then touch
Airplane mode. While in Airplane mode, the status bar will
display

To turn Airplane mode on or off in Settings:
1. From the home screen, touch

> Settings.

2. Touch More.
3. Touch the Airplane mode slider. While in Airplane mode, the
status bar will display

184

VPN Settings
Use the VPN settings menu to set up and manage Virtual
Private Networks (VPN). For details on your phone’s VPN
settings, see Virtual Private Networks (VPN).
To access VPN settings:


Touch

> Settings > More > VPN from the home screen.

Default SMS App
Choose the preferred application for sending and receiving
SMS and MMS.
1. From the home screen, touch

> Settings > More >

Default SMS app.
2. Select an app you need.

Display Settings
Use the phone’s display settings menu to adjust items such as
wallpaper, brightness, screen timeout, and more.
Display Settings Overview
The display settings menu allows you to configure the following
options:

185

Display Setting

Description

Brightness level

Set the screen brightness

Adaptive
brightness

Set whether to automatically adjust
the screen brightness for available
light

Wallpaper

Set wallpaper

Auto-rotate screen

Set whether to allow the screen to
rotate the display with the phone
orientation, where applicable

Sleep

Set a screen timeout duration

Daydream

Manage the screensaver of colors or
photos

Font size

Set font size for display

Pulse notification
light
Accelerometer
Calibration

Set whether to flash the LED indicator
to notify you of missed calls, new
messages, and other events
Calibrate the phone’s accelerometer
when you detect any error during use

Control the back light duration of the
Navigation key light
Home key, the Back key, and the
duration
Recent Apps key
186

Access Display Settings
1. From the home screen, touch

> Settings.

2. Touch Display.
3. Set your display options.

Sound & Notification Settings
The sound & notification settings menu lets you control your
phone’s audio, from ringtones and alerts to tap tones and
notifications.
Sound & Notification Settings Overview
The sound & notification settings menu allows you to configure
the following options:
Sound Setting
Volume

Description
Set volume for media, alarms,
ringtones, and notifications

Do not disturb

Set silence and interruption rules. See
Do Not Disturb Mode

Phone ringtone

Set your phone’s default ringtone

Default notification Set the default tone for phone
ringtone
notifications
Vibrate pattern

Set the pattern of vibration when
vibration is enabled for notifications
187

Manage system sounds including dial
Other sounds

pad tones, screen lock sounds, charging
sounds, touch sounds, vibration on
touch, and emergency tone

Notification mode

Select the sound and vibration mode of
notification

Silent power-on/off

Set whether to silence to power-on and
power-off sounds

When device is

Set the appearance of notification

locked

content on the lock screen

App notifications

Set the notification appearance for
each app. You can allow an app to
show notification in priority mode, slide
notifications on the current screen, hide
sensitive content on the lock screen,
or block all notifications from an app
completely

Notification access

Manage the authority of individual apps
to access notifications

Do not disturb
access

Manage the authority of individual apps
to access Do Not Disturb

188

Access Sound Settings
1. From the home screen, touch

> Settings.

2. Touch Sound & notification.
3. Set your sound options.

Security Settings
The Security settings menus let you set screen lock options,
password visibility, administrator settings, credential storage
options, and other advanced options.
Security Settings Overview
Many security settings are dependent on Screen lock settings.
The following table outlines the settings available through the
Security settings menu:
Security Setting

Description

Screen lock

Protect your phone with a screen lock
that you must input to use the phone

Show the pattern as you draw it (this
Make pattern visible option available when a “pattern”
screen lock is set)

189

Automatically lock
(available when
pattern, PIN or

Set the time needed for the screen
lock protection to be activated after

password is set as
the screen lock.)

the screen turns off

Power button
instantly locks
(available when
pattern, PIN or
password is set as

Set whether to activate lock protection
immediately when you press the
Power/Lock key

the screen lock.)
Lock screen
message

Set the text that you may display on
the lock screen

Smart Lock

Keep the phone unlocked when
connected to trusted devices, in
trusted places, unlocked by trusted
faces or voices, or as long as you
keep holding or carrying the device

190

Encrypt all data on your phone. This
feature is enabled by default and
you can use it to further protect your
Encrypt phone

phone while setting a screen lock
by requiring your pattern, PIN, or
password before the phone starts up.
See Screen Lock

Make passwords

Toggle to show or hide passwords

visible

when entering form data

Device
administrators

View or turn off device administrators

Unknown sources

Allow or deny installation of apps from
sources other than the Google Play
store app

Storage type

Check the credential storage type

Trusted credentials

Display trusted CA certificates

Install certificates from the phone
Install from SD card storage or an optional installed
microSDHC card
Clear credentials

Clear the credential storage and
delete all certificates

191

Trust agents

Screen pinning

View or deactivate trust agents
Keep a screen of your choice in
view, so that others cannot switch to
other apps and access your personal
information

Apps with usage
access

Turn on or off some apps’ access to
your phone usage information

Access Security Settings
1. From the home screen, touch

> Settings.

2. Touch Security.
3. Set your security options.

Screen Lock Settings
The screen lock settings let you set your method for unlocking
your phone, customize lock screen options, and enter your
owner information to be displayed on the lock screen.

Screen Lock
You can increase the security of your phone by creating a
screen lock. When enabled, you have to draw the correct
unlock pattern on the screen, enter the correct PIN, or enter the
correct password to unlock the phone’s control keys, buttons,
and touchscreen.
192

In order from least secure to most secure, the available screen
lock options are:
• None
• Long press
• Pattern
• PIN
• Password
NOTE:
To protect your phone and data from unauthorized access, it is
recommended that you use the highest security level available
(Password protection). It is also recommended you frequently
change your password to ensure the safety of your phone and
personal data.
Access Screen Lock Settings
1. From the home screen, touch

> Settings.

2. Touch Security > Screen lock.
Use Long Press to Unlock the Screen
 From the Screen lock menu, touch Long press to save the
setting.

193

Use a Screen Unlock Pattern
1. From the Screen lock menu, touch Pattern.
2. Choose whether you want to further protect your phone
with the screen lock before it starts up, and then touch
Continue.
3. Draw the screen unlock pattern by connecting at least four
dots in a vertical, horizontal, or diagonal direction. Lift your
finger from the screen when finished.
4. Touch Continue.
5. When prompted, draw the screen unlock pattern again, and
then touch Confirm.
6. Choose how to show notifications on the lock screen and
then touch Done.
If you fail to draw the correct unlock pattern on the screen
after five attempts, you will be prompted to wait for 30 seconds
before you can try again.
NOTES:
• Turn off the Make pattern visible switch if you do not want

•

the unlock pattern to display on the screen when you unlock
it.
To change your unlock screen pattern, from the home
screen, touch

> Settings > Security > Screen lock.

194

Use a Screen Unlock PIN
1. From the Screen lock menu, touch PIN.
2. Choose whether you want to further protect your phone
with the screen lock before it starts up, and then touch
Continue.
3. Enter a PIN, touch Continue, re-enter your PIN, and touch
OK to save the setting.
If you fail to enter the correct PIN after five attempts, you will
be prompted to wait for 30 seconds before you can try again.
Use a Screen Unlock Password
1. From the Screen lock menu, touch Password.
2. Choose whether you want to further protect your phone
with the screen lock before it starts up, and then touch
Continue.
3. Enter a password, touch Continue, re-enter your password,
and touch OK to save the setting.
If you fail to enter the correct password after five attempts,
you will be prompted to wait for 30 seconds before you can try
again.

195

Disable the Screen Lock
Follow the instructions below to turn off your current screen
lock.
1. From the home screen, touch

> Settings > Security.

2. Touch Screen lock.
3. Draw your unlock screen pattern, enter your PIN, or enter
your password.
4. Touch None.

Navigation Key Setting
The Navigation key setting menu allows you to exchange the
positions of the Back key and the Recent Apps key.
To swap the positions of the two keys:
1. From the home screen, touch

> Settings > Navigation

key.
2. Touch an option.

Date & Time Settings
Use the date & time settings menu either to automatically use
the network-provided date and time or manually set these
values, as well as select a time format.

196

Date and Time Overview
The following date and time options may be configured:
Date and Time Option Description
Automatic date &

Set the date and time automatically

time

via the connected mobile network

Automatic time zone

Set the time zone automatically via
the connected mobile network

Set date

Set the date manually (only available
when Automatic date & time option
is disabled)
Set the time manually (only available

Set time

when Automatic date & time option
is disabled)

Select time zone

Set the time zone manually (only
when Automatic time zone is
disabled)

Use 24-hour format

Enable or disable 24-hour format

Access Date and Time Options
1. From the home screen, touch

> Settings.

2. Touch Date & time.
3. Set available date and time options.
197

Language & Input Settings
Your phone’s language & input settings let you select a
language for the phone’s menus and keyboards, select and
configure keyboard settings, configure speech input and output
settings, and set your phone’s mouse/trackpad options.
Language & Input Settings Overview
You can set the following options in the Language & input
settings menu:
Language and Input
Description
Setting
Language

Set the language for your keyboards
and menus

Spell checker

Turn on or off the feature and
configure Google Spell Checker
options to check for spelling errors
when entering text

Personal dictionary

Add words to a personal phone
dictionary to improve word suggestion
and spell check when entering text

198

Set the default method for entering
Current Keyboard

text and enable/disable installed input
methods

Google Keyboard

Set Google Keyboard options

TouchPal Keyboard

Set TouchPal keyboard options

Google voice typing

Set options for Google Voice text
entry

Text-to-speech
output

Set text-to-speech options

Pointer speed

Set the speed of the pointer for a
mouse/trackpad

Access Language and Input Setting Options
1. From the home screen, touch

> Settings.

2. Touch Language & input.
3. Set options.
Language and Input Options
Some of the language and input options are detailed below.
• Set the Display Language: From the Language & input
settings menu, touch Language and then touch a language
to assign it.

199

•

Set Input Method: From the Language & input setting
menu, touch Current Keyboard and then touch an input
method.
Enable Voice Input: From the Language & input settings
menu, touch Current Keyboard > Choose keyboards and
toggle the Google voice typing option on or off.
Set Google Keyboard Options: From the Language &
input settings menu, touch Google Keyboard and configure
your keyboard options.
Set Output for Text-to-Speech Output: From the
Language & input settings menu, touch Text-to-speech
output, touch a settings option, and follow the onscreen
instructions.
Set Speed of Pointer for Mouse/Trackpad: From the
Language & input settings menu, touch Pointer speed,
drag the bar to adjust the speed, and touch OK.

Location Settings
Your Location settings menu lets you select how your phone
determines its location (using the wireless networks, Wi-Fi,
Bluetooth, or GPS satellites).

200

Location Settings Overview
Your Location settings menu allows you to configure the
following options.
Location Setting

Description

Mode

Select a locating method: High
accuracy, Battery saving, or Device only

Recent location
requests

Check the applications that recently
used location services

Location services

Manage installed location services
such as Qualcomm® IZat™ hardware
accelerated location and Google
Location History

Enable Location Services
Before using any features that require location assistance, you
must enable your phone’s location services.
1. From the home screen, touch

> Settings.

2. Touch Location.
3. Touch the location switch to toggle Location services
on or off. If you see a confirmation, follow the onscreen
instructions to connect.

201

Access Location Settings
1. From the home screen, touch

> Settings.

2. Touch Location.
3. Configure the desired settings.

Storage Settings
The storage settings menu lets you manage internal storage on
your phone and provides choices for an optional microSDHC
card (not included).
Storage Settings Overview
The storage settings menu allows you to configure the following
options:
Storage Setting

Description
Set the default location for new data, such

Save location

as files downloaded, photos captured,
and voice recorded

Device storage

View the available device storages (such
as the phone storage) and manage their
spaces and use

Portable
storage

View the available portable storages (such
as a microSDHC card) and manage their
spaces and use
202

Access Storage Settings
1. From the home screen, touch

> Settings.

2. Touch Storage.
3. Touch an item and configure the settings you need.

Battery Settings
Monitor your phone’s battery usage through this settings menu.
View which functions are consuming your battery’s charge
and at what percentage. You can also use the Battery saver or
optimize apps to improve battery life.
1. From the home screen, touch

> Settings.

2. Touch Battery.
3. Touch items to view details. Check your battery condition
and access additional options.

Apps Settings
Check installed applications.
Applications Settings Overview
Touch an installed application in the Apps settings menu to
see its information and access options that may include the
following.

203

Apps Setting

Description

Force stop

Stop the application

Uninstall

Uninstall the application

Disable/Enable

Disable or enable the application

Storage

Check the storage information and
clear app data or cache

Data usage

Check how much data has been used
by the app during the time cycle and
restrict background data for the app

Permissions

Check or change the app permissions

Notifications

Manage the app notifications in the
notification panel and the lock screen.
You can set the priority, sensitivity, and
more

Open by default

Check the app’s supported links and
set whether to open the links in the
app, and clear the app’s defaults

Battery

Check the battery use details of the
app since last full charge

Memory

Check how much memory has been
used by the app
204

Access Applications Settings
1. From the home screen, touch

> Settings.

2. Touch Apps.
3. Touch an app to configure its options.

Memory Setting
Monitor the average memory use and performance of your
phone.
To access memory setting:
1. From the home screen, touch

> Settings.

2. Touch Memory.
3. Touch the time duration to check average memory use
during that time.
To check the memory use breakdown by apps, touch
Memory used by apps.

Users Settings
The Users settings allow you share your phone with others by
creating up to three additional user accounts. Each user has
their own storage space, wallpaper, screen lock and so on.
1. From the home screen, touch

> Settings.

2. Touch Users.
3. Manage your user settings as needed.
205

User Settings Operations
• Set up a New User: In the Users screen, touch Add user >
OK > Set up now and follow the prompts on the screen.
•

Delete a User: In the User screen, touch

next to the

user and select Remove user > Delete.
NOTES:
•

•

A Guest account is available by default in case anyone
needs to use your phone temporarily. This user account
cannot be deleted.
When other users is finished using your phone, he or she
can touch

•

> Delete from this device in the

User screen to delete the account and related data from
your phone.
Manage Users’ Authority to Use Phone Call and
Messaging: In the Users screen, touch

•

next to the user

and touch Turn on phone calls & SMS.
Switch Users: In the Users screen, touch the user name

you want to switch to.
NOTE:
You can switch users in the quick settings menu. Pull down the
status bar to display the notifications panel. Then touch
and touch the user icon at the top right to select users.
206

Connect to PC Settings
The Connect to PC settings menu lets you select the USB
connection type between your phone and PC. For more
information, see Transfer Files between Your Phone and a
Computer.
Access Connect to PC Settings
1. From the home screen, touch

> Settings > Connect to

PC.
2. Touch one USB connection type.
NOTE:
Uncheck Don’t ask me again to be prompted to select a
connection type each time you connect the phone to a PC.

Backup & Reset
Your phone’s Backup & reset menu lets you back up your
phone’s data and settings to Google servers before resetting
your phone to the original factory settings. The Factory data
reset erases all data from the phone’s application storage,
including:
• Your Google Account
• All other email and social networking accounts
• System and application data and settings
• Downloaded applications
207

Backup and Reset Overview
The following options are available in the Back up and reset
menu:
Backup and Reset
Option

Description
Enable backup for application

Back up my data

•

data, Wi-Fi passwords, and other
settings to Google servers

Backup account

Select the account used to back up
data

Automatic restore

When reinstalling an application,
backed up settings and data will be
restored

Network settings reset

Reset Wi-Fi, mobile data, and
Bluetooth settings

Factory data reset

Reset all settings and delete all
data on phone

Performing a factory data reset erases all data on the
phone. It is recommended that you back up important data
before performing a factory data reset.
Erased information cannot be restored. Only erase data
after you are sure you have saved everything you need.
208

Access Backup and Reset Options
1. From the home screen, touch

> Settings.

2. Touch Backup & reset.
3. Set options.
If you’re performing a Factory data reset, follow the prompts
to confirm the data removal. The phone will erase all data
and reboot.
Factory Data Reset
NOTE:
Before performing a factory data reset on your phone, you may
want to unmount an installed microSDHC card to avoid losing
any data you may have stored on it. From the home screen,
touch

> Settings > Storage and touch

next to the

name of your microSDHC card.
1. From the Backup & reset menu, touch Factory data reset.
2. Read the factory data reset information page and touch
Reset phone.
3. Touch Erase everything. Your phone will power down and
reset itself, which may take up to 10 minutes.

209

Accounts Settings
The Accounts settings menu lets you add and manage all
your email, social networking, and picture and video sharing
accounts.

Set Up a New Account
You can sign in to your existing accounts on your phone. Some
types of accounts (such as Google account) also allow you to
create a new account right on your phone.
1. From the home screen, touch

> Settings.

2. Touch Accounts > Add account.
3. Touch an account type and then follow the onscreen
instructions to add the required account information.

Manage Existing Accounts
You can manage existing accounts on your phone by setting
synchronization, notification, and other options.
1. From the home screen, touch

> Settings.

2. Touch an account type displayed below Accounts.
3. Touch an account in the category. The account settings
menu appears.
4. Select your account settings.

210

Accessibility Settings
The accessibility menu lets you enable and manage
accessibility-related applications.
Accessibility Settings Overview
The following accessibility options may be configured:
Accessibility Option

Description

TalkBack

Set the TalkBack service to help blind
or low-vision users access the phone

Switch Access

Set Switch Access to allow you to
control the phone using configurable
key combinations

Magnification

Set whether to allow zooming in
and out the screen content by triple-

gestures

tapping the screen

Large text

Set whether to enlarge the text on
the screen

High contrast text

Set whether to display onscreen text
with higher contrast

Color inversion

Set whether to display screen
content with its colors inverted

211

Color correction

Set whether to correct color on the
screen for color-blind users

Text-to-speech
output

Set text-to-speech options

Notification
reminder

Set whether to remind you of
notifications

Captions

Set the language, text size, and style
for the captions

Audio Type

Set the type of the phone’s audio
output

Sound Balance

Set the sound volume balance
Set whether to let the phone vibrate

Physical key
vibrating

Touch & hold delay

when you press the physical buttons
(the Power/Lock key and the
Volume keys)
Adjust the delay required for the
phone to notice your “touch & hold”
gesture (for example, when you want
to move an app to the home screen)

212

Power button ends
call
Speak passwords

Accessibility
shortcut

When enabled, you can press the
Power/Lock key to end phone calls
without turning the screen off
Get spoken feedback while typing
passwords
When this feature is enabled, you
can quickly enable accessibility
features following the steps prompted
on the Accessibility shortcut screen

Access Accessibility Options
1. From the home screen, touch

> Settings.

2. Touch Accessibility.
3. Set available accessibility options.

Printing
The Printing menu lets you configure Google’s Cloud Print
service. You can connect your printer to your Google Account
and then add the printer on your phone in the Printing menu.
After that, you can send documents, pictures, emails, or web
pages from your phone to the printer wirelessly and have them
printed out.

213

Connect Your Printer to Your Google Account
How you connect your printer to your Google Account depends
on the type of your printer.
For traditional printers, follow the steps below.
1. Connect the printer to your computer and install necessary
software so that the printer is ready for printing.
2. Open the Chrome Web browser on the computer and go to
the Settings page.
3. Click Add printers and follow the prompts to add the printer
to your Google Account. You need to sign in to your Google
Account in Chrome.
For Cloud Ready Printers, you can connect it to the Internet
and register it to your Google Account directly without using a
computer.

Use Cloud Print on Your Phone
To use Google Cloud Print on your phone, you must sign in to
your Google Account.
If you haven’t added a printer on the phone or haven’t turned
on the Cloud Print feature, touch

> Settings > Printing >

Cloud Print from home to enable this function or add a printer
registered to your Google Account.

214

1. Open a file on the phone and select the option for print. For
example, open an image with the Gallery app and touch

Print.
2. Select a printer you have added to the phone or touch
> All printers… to add a printer right away.
3. Configure other print job options, such as number of copies,
color, and paper size.
4. Touch Print

to send the print job wireless to your printer

through Google Servers.
NOTE:
Instead of selecting a printer, you can also choose to save the
file to Google Drive or as a PDF file.

System Updates
The System updates menu lets you update your PRL (preferred
roaming list), your user profile, your Android software, and your
phone firmware.
1. From the home screen, touch

> Settings > System

updates.
2. Select an option and follow the prompts to complete the
updates.

215

About Phone
The About phone menu lets you access important phone and
legal information.
About Phone Overview
The following About phone items may be reviewed or set:
About Phone Item Description
Check your phone’s status
•
•

Battery status and level
Brand of the network

•

SIM card status (network, signal
strength, mobile network type,
service state, roaming, mobile
network state, and phone number)

Status

•

•
•
•
•
•

IMEI information (MIN, PRL version,
ESN, MEID, IMEI, IMEI SV, IMSI,
and ICCID)
IP address
Wi-Fi MAC address
Bluetooth address
Serial number
Up time

216

Legal information
4G settings

Check open source license information,
Google legal document, warranty, etc.
Check the 4G LTE network provider and
your IP address
Check the phone’s model number
Check the Android version number

Model number
Android version
Android security
Check the Android security patch level
patch level
Baseband version Check the phone’s baseband version
Kernel version
Check the phone’s kernel version
Check the current phone software
SW Version
version
Check the current phone hardware
HW Version
version
Access About Phone Options
1. From the home screen, touch
2. Touch About phone.
3. Select or view available options.

217

> Settings.

For Assistance
The following topics address areas of support for your phone,
including troubleshooting, account information, warranty
information, and customer service contact information.

Troubleshooting
Check the questions and answers below for troubleshooting
solutions for common phone issues.
Check Here First
Problem: Phone freezes/operation is unstable.
Solution: Turn the phone on again. If you are unable
to turn the phone off, remove and replace the Battery,
and then turn the phone on again. Data that was being
edited is erased after your phone is powered on again.
Problem: Operation is unstable after a new application was
installed.
Solution: The newly installed application may be the
cause. Uninstall the application in Safe mode. See
Uninstall an App. To turn the phone on in Safe mode:
• Press and hold the Power/Lock key > touch and
hold Power off, read the disclaimer for safe mode,
and then touch OK.
218

After turning the phone on in Safe mode, “Safe
Mode” appears at lower left.
u After restarting in Safe mode, your phone can be
powered on as usual.
u Before turning the phone on in Safe mode, it is
recommended that you back up important data.
u By powering the phone on in Safe mode, added
widgets may not be correctly displayed.
Problem: Cannot use phone, mail, or Internet.
Solution 1: Check whether you are where signal is
weak or out of service area.
Solution 2: Power the phone on again.
Solution 3: Is the phone in Airplane mode? To check
that Airplane mode is canceled:
u

•

From the home screen, touch

> Settings > More

and touch the Airplane mode slider.
Solution 4: Is data communication disabled? To check
that data communication is enabled:
•

From the home screen, touch

> Settings >

Mobile networks and touch the Data Enabled slider.
Solution 5: Is a disabled access point set? To reset to
initial settings:

219

•

From the home screen, touch

> Settings >

Mobile networks > Access Point Names >

Reset to default.
Problem: Battery level goes down quickly.
Solution: Are you where signal is weak or have been
out of service area for a long period? Calling where
signal is weak or being out of service area uses a lot of
Battery.
Problem: Cannot install applications.
Solution: Applications cannot be installed with only a
little free space on the phone or microSDHC card. To
check free space, see Storage Settings. Applications not
supported by your phone cannot be installed.
Problem: Cannot unlock screen.
Solution: Power the phone on again. If you are unable
to turn the phone off, remove and replace the Battery,
and then power the phone on again. Data that was
being edited is erased after the phone is powered on
again.

220

Specifications
The following tables list your phone’s and battery’s
specifications.
Phone Specifications
Item
Weight

Description
Handset alone: Approx. 118 g
Battery installed: Approx. 155 g

Continuous Talk Time

3G: Approx. 17 hours

Continuous Standby
Time

4G: Approx. 207 hours
3G: Approx. 400 hours

Charging Time

Approx. 233 minutes

Dimensions

Approx. 145.5 x 72.0 x 10.0 mm

Maximum Output

4G: 0.031 W
3G: 0.110 W

4G: Up to 150 Mbps downlink/
up to 50 Mbps uplink (theoretical
Communication Speed
speeds, actual speeds dependent
on the network)

221

Battery Specifications
Item
Voltage
Type

Description
3.8 V
Lithium-ion
Typical: 2115 mAh
Capacity
Rated: 2035 mAh
Dimensions (W x H x D) Approx. 69 x 48 x 4.81 mm

Assurance Wireless Account Information
and Help
Just log in at assurancewireless.com where you can find
answers to your FAQs, check your account, change your
settings, add money to your account, and much more.
Or give us a call at 1-888-321-5880.
In Case Your Phone is Ever Lost or Broken
If you lose your phone, or if it is stolen, let us know right away
and we’ll suspend service. Once your service is suspended,
no one else can use your phone. We can help you get a
replacement phone (most likely at no charge). We usually can
have it to you in just a few days.
If your phone breaks, it comes with a one-year warranty from
the original manufacturer and you may be able to receive a
free replacement.
222

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