NEAX2000IVS CCIS Features And Specifications PDF NEC NEAX2000 IVS &

NEAX2000 IVS CCIS Features & Specifications NEAX2000 IVS CCIS Features & Specifications

User Manual: PDF T E X T F I L E S

Open the PDF directly: View PDF PDF.
Page Count: 111 [warning: Documents this large are best viewed by clicking the View PDF Link!]

NDA-24159
ISSUE 2
STOCK # 151906
CCIS Features and Specifications
MARCH, 1996
NEC America, Inc.
®
LIABILITY DISCLAIMER
NEC America, Inc. reserves the right to change the specifications,
functions, or features, at any time, without notice.
NEC America, Inc. has prepared this document for use by its em-
ployees and customers. The information contained herein is the
property of NEC America, Inc. and shall not be reproduced without
prior written approval from NEC America, Inc.
NEAX and Dterm are registered trademarks of NEC Corporation.
Copyright 1996
NEC America, Inc.
Printed in the U.S.A.
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, CD Issue 3.0 Page i
NEAX2000 IVS CCIS Features and Specifications
Table of Contents
Page
Attendant Camp-On With Tone Indication - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Attendant Controlled Conference - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Brokerage - Hot Line - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Busy Verification - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Call Back - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Call Forwarding - All Calls - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Call Forwarding - Busy Line - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Call Forwarding - Don’t Answer - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Call Forwarding - Intercept - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Call Forwarding - Override - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Call Transfer - All Calls - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Call Transfer - Attendant - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Calling Name Display - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Calling Number Display - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Centralized Billing - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Centralized Day/Night Mode Change - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Consultation Hold - All Calls - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Deluxe Traveling Class Mark - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Dial Access To Attendant - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Direct-In Termination - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Distinctive Ringing - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Do Not Disturb - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Dual Hold - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Elapsed Time Display - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Flexible Numbering Of Stations - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Hands-Free Answerback - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
NEAX2000 IVS CCIS Features and Specifications
Page ii NDA-24159, CD Issue 3.0
Table of Contents (continued)
Page
Hot Line - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
House Phone - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Incoming Call Identification - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Individual Attendant Access - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
LDN Night Connection - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Link Alarm Display - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Message Waiting Lamp Setting - Attendant - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Message Waiting Lamp Setting - Station - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Miscellaneous Trunk Access - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Miscellaneous Trunk Restriction - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Multiple Call Forwarding - All Calls - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Multiple Call Forwarding - Busy Line - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Multiple Call Forwarding - Don’t Answer - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
NIght Connection - Fixed - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Night Connection - Flexible - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Outgoing Trunk Queuing - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Paging Access - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Restriction From Outgoing Calls - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Single-Digit Station Calling - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Station-Controlled Conference - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Station-to-Station Calling - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Station-to-Station Calling - Operator Assistance - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Toll Restriction - 3/6 Digits - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Trunk Answer From Any Station - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Trunk-to-Trunk Restriction - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Uniform Numbering Plan - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Voice Call - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Voice Mail Integration - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Revision 2.3 Addendum-003 Page iii
July, 1998
Table of Features
Feature
X = available
— = not available
E = enhanced or changed
→ = carried over to next level software
1000 1200 1300 1500 1600 1700 1800 1900
Attendant Camp-On with Tone Indication - CCIS X →→→→→→→
Attendant Controlled Conference - CCIS X →→→→→→→
Brokerage - Hot Line - CCIS X →→→→→→→
Busy Verification - CCIS X →→→→→→→
Call Back - CCIS X →→→→→→ E
Call Forwarding - All Calls - CCIS X →→→→→→ E
Call Forwarding - Busy Line - CCIS X →→→→→→ E
Call Forwarding - Don’t Answer - CCIS X →→→→→→ E
Call Forwarding - Intercept - CCIS X →→→→→→→
Call Forwarding - Override - CCIS X →→→→→→→
Call Transfer - All Calls - CCIS X →→→→→→→
Call Transfer - Attendant - CCIS X →→→→→→→
Calling Name Display - CCIS — — — X →→→→
Calling Number Display - CCIS X →→→→→ E→
Centralized Billing - CCIS X →→→ E→→→
Centralized Day/Night Mode Change - CCIS Note 1 X→→→→→→→
Consultation Hold - All Calls - CCIS X→→→→→→→
Deluxe Traveling Class Mark - CCIS X→→→→→→→
Dial Access to Attendant - CCIS X→→→→→→→
Direct-In Termination - CCIS X→→→→→→→
Distinctive Ringing - CCIS X→→→→→→→
Do Not Disturb - CCIS X→→→→→→→
Dual Hold - CCIS X→→→→→→→
Elapsed Time Display - CCIS X→→→→→→→
Flexible Numbering of Stations X→→→→→→→
NEAX2000 IVS CCIS Features and Specifications
Page iv Addendum-003 NDA-24159, Revision 2.3
July, 1998
Hands Free Answerback - CCIS X→→→→→→→
Hot Line - CCIS X→→→→→→→
House Phone - CCIS X →→→→→→→
Incoming Call Identification - CCIS X →→→→→→→
Individual Attendant Access - CCIS Note 2 X→→→→→→→
LDN Night Connection - CCIS X →→→→→→→
Link Alarm Display - CCIS X →→→→→→→
Message Waiting Lamp Setting - Attendant - CCIS
Note 1 X→→→→→→→
Message Waiting Lamp Setting - Station - CCIS
Note 1 X→→→→→→→
Miscellaneous Trunk Access - CCIS X →→→→→→→
Miscellaneous Trunk Restriction - CCIS X →→→→→→→
Multiple Call Forwarding - All Calls - CCIS X →→→→→→→
Multiple Call Forwarding - Busy Line - CCIS X →→→→→→→
Multiple Call Forwarding - Don’t Answer - CCIS X →→→→→→→
Night Connection - Fixed - CCIS X →→→→→→→
Night Connection - Flexible - CCIS X →→→→→→→
Outgoing Trunk Queuing - CCIS X →→→→→→→
Paging Access - CCIS X →→→→→→→
Restriction from Outgoing Calls - CCIS X→→→→→→→
Single-Digit Station Calling - CCIS X→→→→→→→
Station-Controlled Conference - CCIS Note 3 X→→→→→→→
Station-to-Station Calling - CCIS X→→→→→→→
Station-to-Station Calling -Operator Assistance -
CCIS X→→→→→→→
Toll Restriction 3/6 Digits - CCIS X→→→→→→→
Table of Features (Continued)
Feature
X = available
— = not available
E = enhanced or changed
→ = carried over to next level software
1000 1200 1300 1500 1600 1700 1800 1900
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Revision 2.3 Addendum-003 Page v
July, 1998
Note 1: As a remote office, this feature is avilable on the NEAX2000 IVS or smaller.
Note 2: This service is available when the Attendant Console is provided at the NEAX2400 IMS on the network.
Note 3: An attendant/extension of the NEAX2400 IMS must be a conference leader.
Trunk Answer from Any Station - CCIS X→→→→→→→
Trunk-to-Trunk Restriction - CCIS X→→→→→→→
Uniform Numbering Plan - CCIS X→→→→→→→
Voice Call - CCIS X→→→→→→E
Voice Mail Integration - CCIS XE
→→→→→→
Table of Features (Continued)
Feature
X = available
— = not available
E = enhanced or changed
→ = carried over to next level software
1000 1200 1300 1500 1600 1700 1800 1900
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 1
Attendant Camp-On With Tone Indication - CCIS
General Description
This feature permits the Attendant, when the desired station at another switching office is busy, to hold an in-
coming call in a special waiting mode. A distinctive Camp-On tone is sent to the busy station when the Attendant
sets Camp-On. When that station becomes idle, it is automatically rung and connected to the waiting trunk party.
Station Application
Attendant Consoles
Operating Procedure
To activate a Attendant Camp-on with Tone Indication - CCIS from an Attendant Console:
1. Dial the desired station number at another switching office, and receive busy tone.
2. Press the RELEASE key.
3. A Camp-On tone is sent to the busy station and Camp-On is set.
To cancel a Attendant Camp-on with Tone Indication - CCIS from an Attendant Console:
1. Press the LOOP key corresponding to the held call; connect to the waiting trunk party.
2. Press the DEST key and receive busy tone.
3. Press the CANCL key.
Service Conditions
1. This feature is available from an Attendant Console of either the NEAX2400 IMS or NEAX2000 IVS in the
CCIS Network.
2. This feature is limited to one call waiting per station line.
3. The maximum number of simultaneous Camp-On calls is 32.
4. Attendant Camp-On may be denied if the busy station is:
• Dialing or in Line Lockout mode
• Receiving a system generated tone
• Being rung
• Protected from Camp-On by Class of Service
• Being connected to an Attendant.
When Camp-On is denied, the Attendant will receive reorder tone.
5. The connecting link between the calling party and the called party will be reserved in the normal manner,
and the RELEASE key will be inoperative when the link between the two switching offices cannot be re-
served.
NEAX2000 IVS CCIS Features and Specifications
Page 2 NDA-24159, Issue 2
Attendant Camp-On With Tone Indication - CCIS
6. All calls completed by the Attendant to a busy station are held waiting. A single 128 millisecond burst tone
is directed toward the busy station every eight seconds.
7. Only the called station hears the Camp-On tone.
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 3
Attendant Camp-On With Tone Indication - CCIS
The linking procedure between two switching offices is as follows in the next two illustrations:
Music
Public
Tributary Office
Public Attendant Console
Music Busy
Dial
RELEASE
C:6789
C:6789
ATT: RELEASE
B:4567
B:4567
Setting Camp-On
Main Office
Tributary Office
Satellite Office
Public
Attendant Console
Main Office
Satellite Office
Public
(NEAX2000)
(NEAX2400/
NEAX2000)
(NEAX2000)
(NEAX2000)
(NEAX2400/
NEAX2000)
(NEAX2000)
Network
Network
Tone
(BT)
4567
Network
Network
Attendant Transfer
to Busy Station
NEAX2000 IVS CCIS Features and Specifications
Page 4 NDA-24159, Issue 2
Attendant Camp-On With Tone Indication - CCIS
RBT
Main Office
Main Office
Public
Music
Public
RG
C:6789
B:4567
Called Party Release
B:4567
C:6789
ROT
B: ON HOOK
Attendant
Tributary Office
Satellite Office
Public
Attendant
Tributary Office
Satellite Office
Public
(NEAX2000)
Console
Network
(NEAX2400/
NEAX2000)
(NEAX2000)
Network
Network
Console (NEAX2000)
(NEAX2400/
NEAX2000)
(NEAX2000)
Network
Camped On Call hears
Music On Hold
and Camped On Call Hears
Ring Back Tone (RBT) and
Station 4567 Rings
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 5
Attendant Controlled Conference - CCIS
General Description
This feature permits an Attendant (NEAX2400 IMS) to establish a conference, via CCIS, with up to eight parties
of stations and/or trunks (inside and outside parties).
Operating Procedure
To activate an Attendant Controlled Conference - CCIS:
1. A station (conference leader) calls an Attendant (NEAX2400 IMS only) to request a conference.
2. The Attendant connects the conference leader to one of the assigned line circuits.
3. The Attendant sequentially calls all desired parties and connects them to the other assigned line circuits.
4. Once all the parties are connected, any conferee with a push-button telephone may dial a "9" to block addi-
tional participants, thereby assuring privacy.
5. If any push-button station user connected to the conference trunk dials a "0", all the conferees will be dis-
connected. Otherwise, the conference is terminated only after all the parties hang up.
6. To release from the conference trunk individually, a station user hangs up. The remaining conferees may con-
tinue without interruption.
Service Conditions
1. A conference unit (PA-CFTB) must be mounted on the NEAX2400 IMS.
2. Stations and Attendants of the NEAX2000 IVS system cannot be the conference leader.
NEAX1400
CCIS
Conference leader(ATT CON)
CFT NEAX2400
NEAX2000 IVS CCIS Features and Specifications
Page 6 NDA-24159, Issue 2
Brokerage - Hot Line - CCIS
General Description
This feature provides a ringdown connection between two stations, each using a Multiline Terminal, in different
offices in the CCIS Network.
Operating Procedure
To access a Brokerage - Hot Line - CCIS from a Multiline Terminal:
1. Lift the handset or press the SPKR key.
2. Press the line/feature key associated with the preassigned station. The destination station is automatically di-
aled, ringback tone is heard and the destination station answers.
3. After completing the conversation, hang up or press the RELEASE key.
To make another Brokerage - Hot Line - CCIS call immediately, press another line/feature key without going
on hook and off hook.
Service Conditions
Calling party:
1. Any Multiline Terminal, used for this feature, must be assigned a Primary Extension.
2. When a Brokerage - Hot Line - CCIS call is made from a Multiline Terminal with LCD display the display
shows the destination station number.
3. The feature is applicable for inter-office connections on the CCIS Network. The destinations must be a sta-
tion or an Attendant Console at different offices.
4. There is a maximum of 100 Brokerage - Hot Line - CCIS destination assignments.
5. Attendant Camp-On, Executive-Right-Of-Way, and Busy Verification can be prohibited to the Brokerage - Hot
Line - CCIS connection through Class Of Service-Individual.
Called party:
1. A Brokerage - Hot Line - CCIS call can be transferred to another station using the Call Transfer feature.
2. Call Forwarding is applied whenever the destination station of the Brokerage - Hot Line - CCIS call has set
Call Forwarding (All Calls, Busy and Don’t Answer).
3. Station hunting works if the destination station is a pilot in a hunt group. The UCD function works if the
destination station is a pilot of a UCD group.
4. When a destination is an Attendant Console, the Brokerage - Hot Line - CCIS call terminates as a Tie Line
call.
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 7
Busy Verification - CCIS
General Description
This feature permits an Attendant, via the Attendant Console on the NEAX2400 IMS or the NEAX2000 IVS,
to interrupt a busy station’s call at another switching office that connected through CCIS.
Operating Procedure
To activate a Busy Verification - CCIS:
1. Press an idle LOOP key.
2. Dial the desired station number; receive busy tone.
3. Press the BV key.
4. A two-burst tone is sent to the connected parties.
5. The Attendant may monitor or join the conversation.
6. Press the RELEASE key to disengage.
Service Conditions
1. This feature can be activated from an Attendant Console of either the NEAX2400 IMS or the NEAX2000
IVS in the CCIS network.
2. This feature can be used to monitor two-party calls (station and trunk or another station).
3. This feature cannot be established to a busy station when the station is:
• Dialing
• Listening to a tone
• Being rung
• Protected from Busy Verification by Class of Service
• Being connected to an Attendant
NEAX2000 IVS CCIS Features and Specifications
Page 8 NDA-24159, Issue 2
Busy Verification - CCIS
NEAX2000
CCIS
ATT
To STA/CO/TIE/CCIS
BV
STA
NEAX2400 /NEAX2000
PBX-A PBX-B
By dialing the busy station number in PBX-A and pressing Busy/Verification Feature key, the Attendant Console can verify Busy
status of any station in PBX-A.
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 9
Busy Verification - CCIS
The linking procedure between two switching offices is as follows:
Main Office
Busy
Main Office
Tributary Office
ATT: BV
Dial
C:6789
C:6789
B:4567
B:4567
Attendant Console
Satellite Office
Public Network
Tributary Office
Attendant Satellite Office
Public Network
(NEAX2400/
NEAX2000) Tone
4567 (BT) (NEAX2000)
(NEAX2000)
Console
(NEAX2000)
(NEAX2400/
NEAX2000)
(NEAX2000)
NEAX2000 IVS CCIS Features and Specifications
Page 10 Addendum-003 NDA-24159, Revision 2.3
July, 1998
Call Back - CCIS
General Description
This feature provides inter-office Call Back. A station who has dialed a busy station at another office can set
Call Back - CCIS by dialing a feature access code. When this feature has been set, the setting station will ring
as soon as the busy station becomes available.
Operating Procedure
To set a Call Back - CCIS from a Single Line Telephone:
1. Dial the desired station number; receive busy tone.
2. Press the hook switch; receive feature dial tone.
3. Dial the Call Back feature access code; receive service set tone.
4. Replace the handset.
5. When the busy station becomes idle, the setting station will ring.
6. When the setting station answers, the originally called station will ring.
To cancel a Call Back - CCIS from a Single Line Telephone:
1. Lift the handset; receive dial tone.
2. Dial the Call Back cancellation code; receive service set tone.
To set a Call Back - CCIS from a Multiline Terminal:
1. Dial the desired station number; receive busy tone.
2. Press the Call Back feature key; receive service set tone. The LCD display shows:
3. Replace the handset.
4. When the busy station becomes idle, the setting station will ring. The LCD display shows:
Called station number
Series III Series E
Called station number
flashes at calling station
Series ESeries III
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Revision 2.3 Addendum-003 Page 11
July, 1998
Call Back - CCIS
5. When the setting station answers, the originally called station will ring.
6. The originally called station's LCD display shows:
To cancel a Call Back - CCIS from a Multiline Terminal:
1. Lift the handset or press the SPKR key; receive dial tone.
2. Press the Call Back feature key; receive service set tone. The feature is canceled.
3. The LCD display shows:
Service Conditions
1. If Call Back - CCIS is not answered within 30 seconds (at the calling station), ringing will stop and Call
Back - CCIS is automatically canceled.
2. Call Back - CCIS is allowed or denied via Class Of Service.
3. Call Back - CCIS to a busy station cannot be established if that station is in the Line Lockout mode.
4. There is no time limit for Call Back - CCIS. Once Call Back - CCIS is activated, it will remain in status mem-
ory until completed or manually canceled.
5. Call Back - CCIS cannot be set to more than one station at a time.
6. A station can utilize Call Back - CCIS and Outgoing Queuing - CCIS at the same time.
7. When the setting station is called back, Station Hunting and Call Pickup will not apply.
8. A maximum of 32 stations can access this feature simultaneously.
9. A station user calling a busy station line can be automatically connected to the called station when both sta-
tions are idle. The activating station may originate and receive calls while Call Back - CCIS is active.
10. Call Back - CCIS records are lost when the system is initialized.
11. If Call Back - CCIS is activated from a NEAX2000 IVS station and both the activating and called stations
become idle, the activating station receives distinctive ringing. If the called station goes off hook before the
activating station answers, ringback tone is heard at the called station and distinctive ringing is provided at
the activating station. When the activating station answers, a two-party talk state is established.
12. When Call Back - CCIS is activated from a NEAX2400 IMS, both the activating and called stations will
receive ringing at the same time. If either station goes off hook before the other, ringback tone is heard by
the first station. When the other station answers, a two-party talk state is established.
Calling station number
Series E
Series III
Series E
Series III
NEAX2000 IVS CCIS Features and Specifications
Page 12 NDA-24159, Issue 2
Call Back - CCIS
13.When the calling party dials the Call Back - CCIS feature access code or presses the CALL BACK key, if
the called party goes idle (while the calling party is still off hook), the calling party hears ringback tone and
the called party hears ringing. If the called party goes off hook, the parties can talk with each other.
Tributary Office
Service Set Tone
Busy
C:6789
A:2345
C:DIALS
C:6789
B:4567
B:4567
SETTING
A:2345
C:DIALS
Public
Tributary Office
Satellite Office
Public
Main Office
Public Satellite Office
Public
Main Office
Network
Tone
(DT)-4567-(BT)
(DT)-4567-(BT)-SHF-1-(SST)
TO SET CALLBACK
CALLBACK
Network
Network
Network
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 13
Call Back - CCIS
14.When the calling party waits on hook after having set Call Back-CCIS, the link is established as shown be-
low:
Main Office
Main Office
Service
Tributary Office
C:6789
A:2345
C:6789
B:4567
B:4567
C: ON HOOK
A:2345
C:DIALS
Public
Satellite Office
Public
Tributary Office
Public Satellite Office
Public
Network
Set Tone
Network
(DT)-4567-(BT)-SHF-1-(SST)
TO SET CALL BACK
Network
Network
NEAX2000 IVS CCIS Features and Specifications
Page 14 NDA-24159, Issue 2
Call Back - CCIS
15.If the called party goes on hook while the calling party is waiting on hook for Call Back-CCIS, both the call-
ing and called parties will be rung simultaneously, if the setting station is in the NEAX2400 IMS system.
When both parties go off hook, they can talk with each other. The party who answers first hears ringback
tone. If the setting station is in the NEAX2000 IVS system, the calling station is called first.
C:6789
ROT
RG
RBT
A:2345
B: ON HOOK
C:6789
B:4567
B:4567
A:2345
RG
RBT
Public
Main Office
Tributary Office
Satellite Office
Public
Public
Main Office
Tributary Office
Satellite Office
Public
Network
Network
Network
Network
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 15
Call Forwarding - All Calls - CCIS
General Description
This feature permits all calls destined for a particular station to be routed to another station or to an Attendant
Console, in another office in the CCIS network, regardless of the status (busy or idle) of the called station. The
activation and cancellation of this feature may be accomplished by either the station user or an Attendant.
Operating Procedure
To set a Call Forwarding - All Calls - CCIS from a Single Line Telephone:
1. Lift the handset; receive dial tone.
2. Dial the Call Forwarding - All Calls feature access code; receive feature dial tone.
3. Dial the outgoing trunk access code; receive a single burst of service set tone.
(This operation is required for a network using Open Numbering Plan)
4. Dial the desired target station number and receive service set tone.
5. Wait approximately five seconds; receive service set tone.
To cancel a Call Forwarding - All Calls - CCIS from a Single Line Telephone:
1. List the handset; receive dial tone.
2. Dial the Call Forwarding - All Calls cancellation code; receive service set tone.
To set a Call Forwarding - All Calls - CCIS from an Attendant Console:
1. Press an idle LOOP key.
2. Dial the Call Forwarding - All Calls feature access code; receive feature dial tone.
3. Dial the originating station number.
4. Dial the outgoing trunk access code; receive a single burst of service set tone.
(This operation is required for a network using Open Numbering Plan)
5. Dial the desired target station number and receive service set tone.
6. Press the RELEASE key.
To cancel a Call Forwarding - All Calls - CCIS from an Attendant Console:
1. Press an idle LOOP key.
2. Dial the Call Forwarding - All Calls cancellation code; receive feature dial tone.
3. Dial the originating station number; receive service set tone.
4. Press the RELEASE key.
To set a Call Forwarding - All Calls - CCIS from a Multiline Terminal:
1. Lift the handset or press the SPKR key; receive dial tone.
NEAX2000 IVS CCIS Features and Specifications
Page 16 Addendum-003 NDA-24159, Revision 2.3
July, 1998
Call Forwarding - All Calls - CCIS
2. Press the Call Forwarding - All Calls feature key; receive feature dial tone.
3. Dial the outgoing trunk access code; receive a single burst of service set tone.
(This operation is required for a network using Open Numbering Plan)
4. Dial the desired target station number and receive service set tone.
Wait approximately five seconds; receive service set tone. The LED lights and the LCD display shows:
1. Replace the handset or press the SPKR key.
To cancel a Call Forwarding - All Calls - CCIS from a Multiline Terminal:
1. Lift the handset or press the SPKR key; receive dial tone.
2. Press the Call Forwarding - All Calls feature access key. The LCD display shows:
3. Dial “*”; receive service set tone. The LED of the associated feature key will go out. The LCD display shows:
4. Replace the handset or press the SPKR key.
Service Conditions
1. Stations with this feature set may originate calls.
2. A maximum of 240 stations can set Call Forwarding (including -All Calls, -Busy Line, -Don’t Answer-
CCIS) across CCIS simultaneously.
3. Stations can be allowed or denied this feature by Class Of Service-Individual programming.
4. Call Forwarding-All Calls - CCIS can be set from the Multiline Terminal primary or secondary extension.
5. Call Forwarding-All Calls - CCIS may be set or canceled by either a station user or an Attendant. The At-
tendant can set or cancel this service only for a station in the same switching office.
6. Call Forwarding-All Calls - CCIS to an Attendant, when the system is in Night mode, will not be forwarded.
Forwarding station number
Series III Series E
Series III Series E
Series III Series E
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Revision 2.3 Addendum-003 Page 17
July, 1998
Call Forwarding - All Calls - CCIS
7. Call Forwarding-All Calls - CCIS can be used from any number of forwarding stations to the same desig-
nated station.
8. When calls are forwarded to the Attendant, the Incoming Call Identification feature does not allow the At-
tendant to identify the call as a forwarded call.
9. When Outgoing Trunk Queuing is provided, ringback is applied to the forwarding station and not to the des-
ignated station.
10. When a call is forwarded, the station number recorded for Station Message Detail is the forwarding station.
11. When an ACD/UCD group station activates call forwarding, only calls directed to that telephone number
are forwarded. Calls directed to the ACD/UCD pilot will bypass member stations that are forwarded.
12. If the forwarding station is the pilot station and the designated station is idle, a call to the ACD/UCD group
is routed immediately to the designated station. If the designated station is busy, a call to the ACD/UCD
group receives a busy tone.
13. When a forwarding station places a call using the Call Back - CCIS feature, the automatic callback rings at
the forwarding station, not the designated station.
14. When Attendant Camp-On is directed toward a station with Call Forwarding-All Calls - CCIS in effect, the
busy designated station receives call waiting treatment if the designated station is involved in a steady two-
party talking state and there is no call already waiting.
15. If a call with the Attendant Camp-On feature in effect is forwarded to a busy station which has Station Hunt-
ing, the call hunts for an idle line and then waits on the designated station if no idle line is found.
16. If either of the restriction features listed below are active for the designated station, Call Forwarding - All
Calls - CCIS to that station should not be allowed. It should be noted that a non-restricted station can activate
Call Forwarding - All Calls - CCIS to the stations below, but incoming trunk calls that are forwarded will
not be completed (intercept arrangements will apply).
• Fully Restricted Station
• Inward Restricted Station
17. When a call is forwarded through CCIS by Call Forwarding - All Calls/Busy Line/Don’t Answer, the kind
of Call Forwarding and the station number which is setting the service can be indicated on the LCD of the
forwarding destination Multiline Terminal.
PBX-A PBX-B
STATION
/TRUNK
CCIS
STATION 2000
Kind of Call Forwarding
Call Forwarding-All Calls/
/Busy Line/Don’t Answer.
Call is forwarded from
Station 2000 by
and station number “2000”
are indicated on LCD.
NEAX2000 IVS CCIS Features and Specifications
Page 17-1 Addendum-003 NDA-24159, Revision 2.3
July, 1998
Call Forwarding - All Calls - CCIS
18.When a call is forwarded through CCIS, and then forwarded to another station by Call Forwarding - All
Calls/Busy Line/Don’t Answer or UCD Hunting, the last forwarding station number or the pilot station num-
ber of UCD Group is indicated.
PBX-A PBX-B
STATION
/TRUNK
CCIS
STATION 2000
Kind of Call Forwarding
Call Forwarding-All Calls/
/Busy Line/Don’t Answer.
Call is forwarded from
Station 2000 by
and station number “3000”
are indicated on LCD.
STATION 3001
STATION 3000
CF/UCD
NEAX2000 IVS CCIS Features and Specifications
Page 18 NDA-24159, Issue 2
Call Forwarding - Busy Line - CCIS
General Description
This feature permits a call to a busy station to be immediately forwarded to a predesignated station or to an At-
tendant Console in another office in the CCIS network.
Operating Procedure
To set a Call Forwarding-Busy Line - CCIS from a Single-Line Telephone:
1. Lift the handset, receive dial tone.
2. Dial the Call Forwarding-Busy Line feature access code; receive feature dial tone.
3. Dial the outgoing trunk access code; receive a single burst of service set tone.
(This operation is required for a network using Open Numbering Plan)
4. Dial the desired target station number and receive service set tone.
5. Wait approximately five seconds; receive service set tone.
To cancel a Call Forwarding-Busy Line - CCIS from a Single-Line Telephone:
1. Lift the handset, receive dial tone.
2. Dial the Call Forwarding-Busy Line cancellation code; receive service set tone.
To set a Call Forwarding-Busy Line - CCIS from an Attendant Console:
1. Press an idle LOOP key.
2. Dial the Call Forwarding-Busy Line feature access code; receive feature dial tone.
3. Dial the originating station number.
4. Dial the outgoing trunk access code; receive a single burst of service set tone.
(This operation is required for a network using Open Numbering Plan)
5. Dial the desired target station number and receive service set tone.
6. Press the RELEASE key.
To cancel a Call Forwarding-Busy Line - CCIS from an Attendant Console:
1. Press an idle LOOP key.
2. Dial the Call Forwarding-Busy Line cancellation code; receive feature dial tone.
3. Dial the originating station number; receive service set tone.
To set a Call Forwarding-Busy Line - CCIS from a Multiline Terminal;
1. Lift the handset or press the SPKR key; receive dial tone.
2. Press the Call Forwarding-Busy Line feature access key; receive feature dial tone.
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Revision 2.3 Addendum-003 Page 19
July, 1998
Call Forwarding - Busy Line - CCIS
3. Dial the desired target station number and receive service set tone.
4. Dial the outgoing trunk access code; receive a single burst of service set tone.
(This operation is required for a network using Open Numbering Plan)
5. Wait approximately five seconds; receive service set tone. The LED lights and the LCD display shows:
6. Replace the handset or press the SPKR key.
To cancel a Call Forwarding-Busy Line - CCIS from a Multiline Terminal:
1. Lift the handset or press the SPKR key; receive dial tone.
2. Press the Call Forwarding-Busy Line key. The LCD display shows:
3. Dial “*”; receive service set tone. The LED of the associated feature key will be extinguished. The LCD display shows:
4. Replace the handset or press the SPKR key.
Service Conditions
1. This feature may be set and canceled by either the station user or the operator in the same switching office.
2. Call Forwarding-Busy Line - CCIS data remains programmed even if the system is re-initialized or a power
failure occurs.
3. If the called station is the pilot of an ACD/UCD group and activates Call Forwarding-Busy Line - CCIS, the calling
station will Call Forward if all ACD/UCD group stations are busy.
4. If a calling Attendant Console receives busy tone after being Call Forwarded - Busy and activates Camp -
On, these services will be activated at the destination station.
5. Stations can be allowed or denied this feature by Class Of Service - Individual.
6. A station programmed for access to Call Forwarding-Busy Line - CCIS is automatically allowed Call For-
warding - Don’t Answer - CCIS.
7. If separate access codes are programmed into system data for Call Forwarding-Don’t Answer - CCIS and
Call Forwarding-Busy Line - CCIS, separate feature access keys must be programmed on the Multiline Ter-
minal.
Forwarding station number
Series III Series E
Series III Series E
Series III Series E
NEAX2000 IVS CCIS Features and Specifications
Page 20 Addendum-003 NDA-24159, Revision 2.3
July, 1998
Call Forwarding - Busy Line - CCIS
8. There is a maximum of 240 stations which can set Call Forwarding (including -All Calls, -Busy Line, -Don’t
Answer - CCIS) across CCIS simultaneously.
9. Call Forwarding-Busy Line - CCIS can be set from the Multiline Terminal primary or a secondary extension.
10.Individual Call Forwarding-Busy Line - CCIS supersedes system Call Forwarding.
11.Call Forwarding-Busy Line - CCIS, when set to a Station Hunting group member, is effective only when the
entire hunt group is busy.
12.If the forwarding number is an ACD/UCD group number and a member of the group is idle, the call rings at
the idle group member’s station. If all members of the group are busy, the call remains in queue waiting for
a member to become available.
13.If any of the restriction features listed below are active for the designated station, call forwarding to that sta-
tion should not be allowed. It should be noted that a non-restricted station can activate Call Forwarding-Busy
Line - CCIS to the stations below, but incoming trunk calls that are forwarded will not be completed (intercept
arrangements will apply).
• Fully Restricted Station
• Inward Restricted Station
14.Non-controlling ACD/UCD stations can activate Call Forwarding-Busy Line. All calls directed to the exten-
sion are forwarded.
15.Call Forwarding-Busy Line - CCIS to an operator will receive reorder tone when the system is in Night mode.
16.When the Call Forwarding-Busy Line - CCIS feature is in effect, if the forwarding station is idle and the des-
ignated station is busy, the forwarding station continues to ring.
17.Call Forwarding-Busy Line - CCIS can be used from any number of forwarding stations to the same desig-
nated station.
18.When calls are forwarded to the operator, the Incoming Call Identification feature allows the Attendant to
identify the call as a forwarded call.
19.When Outgoing Trunk Queuing is provided, ringback is provided to the forwarding station and not to the
designated station.
20.When a call is forwarded, the station number recorded for Station Message Detail Recording (SMDR) is the
forwarding station.
21.When a call is forwarded through CCIS by Call Forwarding-All Calls/-Busy Line/-Don’t Answer, the kind of
Call Forwarding and the station number which is setting the service can be indicated on the LCD of the for-
warding destination Multiline Terminal.
PBX-A PBX-B
STATION
/TRUNK
CCIS
STATION 2000
Kind of Call Forwarding
Call Forwarding-All Calls/
/Busy Line/Don’t Answer.
Call is forwarded from
Station 2000 by
and station number “2000”
are indicated on LCD.
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Revision 2.3 Addendum-003 Page 20-1
July, 1998
Call Forwarding - Busy Line - CCIS
22.When a call is forwarded through CCIS, and then forwarded to another station by Call Forwarding - All
Calls/Busy Line/Don’t Answer or UCD Hunting, the last forwarding station number or the pilot station num-
ber of UCD Group is indicated.
PBX-A PBX-B
STATION
/TRUNK
CCIS
STATION 2000
Kind of Call Forwarding
Call Forwarding-All Calls/
/Busy Line/Don’t Answer.
Call is forwarded from
Station 2000 by
and station number “3000”
are indicated on LCD.
STATION 3001
STATION 3000
CF/UCD
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 21
Call Forwarding - Don’t Answer - CCIS
General Description
This feature permits a call to an unanswered station to be forwarded to a predesignated station or to an Attendant
Console in another office, when the called station does not answer after a predetermined time interval.
Operating Procedure
To set a Call Forwarding-Don’t Answer - CCIS from a Single-Line Telephone:
1. Lift the handset; receive dial tone.
2. Dial the Call Forwarding-Don’t Answer feature access code; receive feature dial tone.
3. Dial the outgoing trunk access code; receive a single burst of service set tone.
(This operation is required for a network using Open Numbering Plan.)
4. Dial the desired target station number and receive service set tone.
5. Wait approximately five seconds; receive service set tone.
To cancel a Call Forwarding-Don’t Answer - CCIS from a Single-Line Telephone:
1. Lift the handset; receive dial tone.
2. Dial the Call Forwarding-Don’t Answer cancellation code; receive service set tone.
To set a Call Forwarding-Don’t Answer - CCIS from an Attendant Console:
1. Press an idle LOOP key.
2. Dial the Call Forwarding-Don’t Answer feature access code; receive feature dial tone.
3. Dial the originating station number.
4. Dial the outgoing trunk access code; receive a single burst of service set tone.
(This operation is required for a network using Open Numbering Plan.)
5. Dial the desired target station number and receive service set tone.
6. Press the RELEASE key.
To cancel a Call Forwarding-Don’t Answer - CCIS from an Attendant Console:
1. Press an idle LOOP key.
2. Dial the Call Forwarding-Don’t answer cancellation code; receive feature dial tone.
3. Dial the origination station number; receive service set tone.
4. Press the LOOP key.
To set a Call Forwarding-Don’t Answer - CCIS from a Multiline Terminal;
1. Lift the handset or press the SPKR key; receive dial tone.
NEAX2000 IVS CCIS Features and Specifications
Page 22 Addendum-003 NDA-24159, Revision 2.3
July, 1998
Call Forwarding - Don’t Answer - CCIS
2. Press the Call Forwarding-Don’t Answer feature access key; receive feature dial tone.
3. Dial the outgoing trunk access code; receive a single burst of service set tone.
(This operation is required for a network using Open Numbering Plan.)
4. Dial the desired target station number and receive service set tone.
5. Wait approximately five seconds; receive service set tone. The LED lights. The LCD display shows:
6. Replace the handset or press the SPKR key.
To cancel a Call Forwarding-Don’t Answer - CCIS from a Multiline Terminal:
1. Lift the handset or press the SPKR key; receive dial tone.
2. Press the Call Forwarding-Don’t Answer feature access key. The LCD display shows:
3. Dial “*”; receive service set tone. The LED of the associated feature key will be extinguished. The LCD display shows:
4. Replace the handset or press the SPKR key.
Service Conditions
1. This feature may be set and canceled by a station user or an Attendant in the same switching office.
2. Stations can be allowed or denied this feature by to Class Of Service - Individual programming in system
data.
3. A station programmed for access to Call Forwarding-Don’t Answer - CCIS is automatically allowed Call
Forwarding-Busy Line - CCIS.
4. If separate access codes are programmed into system data for Call Forwarding-Don’t Answer CCIS and Call
Forwarding-Busy Line - CCIS, separate feature access keys must be programmed on Multiline Terminals to
equip them with both features.
Forwarding station number
Series III Series E
Series III Series E
Series III Series E
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Revision 2.3 Addendum-003 Page 23
July, 1998
Call Forwarding - Don’t Answer - CCIS
5. A maximum number of 240 stations can set Call Forwarding (including -All Calls, -Busy Line, -Don’t An-
swer - CCIS) across CCIS simultaneously.
6. Call Forwarding-Don’t Answer - CCIS can be provided on either a Tenant or an individual basis.
7. Individual Call Forwarding-Don’t Answer - CCIS supersedes Tenant-basis Call Forwarding.
8. Call Forwarding-Don’t Answer - CCIS is applicable to Consultation Hold - All Calls - CCIS and Call Trans-
fer - All Calls - CCIS.
9. Call Forwarding on a system basis allows direct incoming trunk calls which encounter a don’t answer con-
dition to be forwarded to a predetermined station or the attendant console.
10.The operator answering a Call Forwarding call can identify the called station number on the Attendant Con-
sole display if the calling party line is a trunk.
11.When the Attendant extends a call to a station in the same switching office which has set Call Forwarding-
Don’t Answer - CCIS, the called station will ring for 30 seconds. If, after this time the call has not been an-
swered, Automatic Recall is activated. If desired, this timing can be changed through the Variable Timing Pa-
rameter feature.
12.When the Attendant extends a call to a station in another switching office in the CCIS network, which has
set Call Forwarding-Don’t Answer - CCIS, the call will be forwarded if the called station does not answer
within a predetermined time period.
13.If any of the restriction features listed below are active for the designated station, call forwarding to that sta-
tion should not be allowed. It should be noted that a non-restricted station can activate call forwarding to the
stations below, but incoming trunk calls that are forwarded will not be completed (intercept arrangements
will apply).
• Fully Restricted Station
• Inward Restricted Station
14.If the forwarding number is an ACD/UCD group number and a member of the group is idle, the call rings at
the idle station. If all members of the group are busy, the call remains in queue until a member becomes avail-
able.
15.Non-controlling ACD/UCD stations can activate Call Forwarding-Don’t Answer - CCIS. Only calls to the
extension number are forwarded.
16.Call Forwarding-Don’t Answer - CCIS to an Attendant will continue to ring the called station when the sys-
tem is in Night mode.
17.When the Call Forwarding-Don’t Answer - CCIS feature is in effect, if the forwarding station is idle and the
designated station is busy, the forwarding station continues to ring beyond the no answer time interval.
18.Call Forwarding can be used from any number of forwarding stations to the same designated station.
19.When calls are forwarded to the operator, the Incoming Call Identification feature allows the Attendant to
identify the call as a forwarded call.
20.When Outgoing Trunk Queuing is provided, ringback is provided to the forwarding station and not to the
designated station.
21.When a call is forwarded, the station number recorded for Station Message Detail Recording (SMDR) is the
forwarding station.
NEAX2000 IVS CCIS Features and Specifications
Page 23-1 Addendum-003 NDA-24159, Revision 2.3
July, 1998
Call Forwarding - Don’t Answer - CCIS
22.When a call is forwarded through CCIS by Call Forwarding-All Calls/-Busy Line/-Don’t Answer, the kind of
Call Forwarding and the station number which is setting the service can be indicated on the LCD of the for-
warding destination Multiline Terminal.
23.When a call is forwarded through CCIS, and then forwarded to another station by Call Forwarding - All
Calls/Busy Line/Don’t Answer or UCD Hunting, the last forwarding station number or the pilot station num-
ber of UCD Group is indicated.
PBX-A PBX-B
STATION
/TRUNK
CCIS
STATION 2000
Kind of Call Forwarding
Call Forwarding-All Calls/
/Busy Line/Don’t Answer.
Call is forwarded from
Station 2000 by
and station number “2000”
are indicated on LCD.
PBX-A PBX-B
STATION
/TRUNK
CCIS
STATION 2000
Kind of Call Forwarding
Call Forwarding-All Calls/
/Busy Line/Don’t Answer.
Call is forwarded from
Station 2000 by
and station number “3000”
are indicated on LCD.
STATION 3001
STATION 3000
CF/UCD
NEAX2000 IVS CCIS Features and Specifications
Page 24 NDA-24159, Issue 2
Call Forwarding - Intercept - CCIS
Call Forwarding - Intercept - CCIS
General Description
This feature allows calls to an inoperative number, through a CCIS trunk, to be intercepted and automatically
routed to a recorded announcement informing the caller that an inoperative number was dialed and giving the
Listed Directory Number for information.
DIGITAL ANNOUNCEMENT
B:4567
C:6789
Satellite Office
Tributary Office
Public
Main Office
Network
TRUNK CARD
Public
Network
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 25
Call Forwarding - Intercept - CCIS
Operating Procedure
No manual operation is required once this feature has been programmed in system data.
Service Conditions
1. This feature requires a Digital Announcement Trunk Card (DAT).
2. This feature is provided on a system basis.
3. Calls to restricted codes will receive reorder tone.
4. Only one common message can be provided for the different intercept conditions.
5. The following call conditions are routed to Call Forwarding - Intercept - CCIS:
• Vacant level
• Unassigned station number
NEAX2000 IVS CCIS Features and Specifications
Page 26 Addendum-003 NDA-24159, Revision 2.3
July, 1998
Call Forwarding - Override - CCIS
General Description
This feature allows a target station user (Station A) to call a station (Station B) which has Call Forwarding - All
Calls - CCIS set.
Operating Procedure
No manual operation is required.
Service Conditions
1. This feature is allowed to all stations in the NEAX2000 IVS, except Attendant Console(s).
2. Any station which has set Call Forwarding - All Calls - CCIS can activate any feature, if the station is allowed
the feature, via Class of Service.
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 27
Call Transfer - All Calls - CCIS
General Description
This feature allows a station user to transfer incoming or outgoing Central Office, intra-office and inter-office
calls to another station in the CCIS network, without Attendant assistance.
Operating Procedure
To transfer a call in progress from a Single-Line Telephone:
1. Press the hookswitch momentarily and receive feature dial tone.
2. Dial the third party and receive ringback tone.
3. Wait for the third party to answer and announce the transfer while keeping the first party on Consultation
Hold - All Calls - CCIS. When the station user hangs up, the first and third parties will automatically be con-
nected.
To transfer a call in progress from a Multiline Terminal:
1. Press the TRF key and receive feature dial tone.
2. Dial the third party and receive ringback tone.
3. Wait for the third party to answer and announce the transfer while keeping the first party on Consultation
Hold -ALL Calls -CCIS. When the station user hangs up, the first and third parties will automatically be con-
nected.
Service Conditions
1. When Trunk-To-Trunk Connection is provided, an incoming or outgoing network or Tie Line call may be
transferred to an outgoing network trunk, provided that the trunk can provide release supervision. The station
user who transfers the call gives line control to the two remaining parties upon hanging up. Therefore, if the
trunk is loop-start, Call Transfer - All Calls - CCIS from trunk to trunk will not function when loop release
supervision is not provided.
2. The linking sequence between switching offices in the CCIS network is shown in the following diagrams.
NEAX2000 IVS CCIS Features and Specifications
Page 28 NDA-24159, Issue 2
Call Transfer - All Calls - CCIS
The linking procedure between two switching offices is as follows in the next two illustrations:
RG
RBT
B:4567
C:6789
Satellite Office
Tributary Office
Public
Main Office
Network
Public
Network
C: DIALS
SHF + 4567
+
B: ANSWER
C:6789
B:4567
Public
Network
DIALS
SHF:(SPD) - 4567 - (RBT)
Satellite Office
Main Office
Public
Network
Music
Station C Transfers
Party A to Station B in
Satellite Office
Party A
ACTION 1
Using Speed Dial, Station C
Transfers Calling Party to
Station B in Satellite Office.
Calling Party Hears Music On Hold,
Transferring Party (C) Hears Ring
Back Tone (RBT) while Station B Rings.
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 29
Call Transfer - All Calls - CCIS
C:6789
B: ANSWER
C:6789
B:4567
B:4567
RG
RBT
Main Office
Tributary Office
Satellite Office
Public
Main Office
Tributary Office
Satellite Office
Public
Network
Network
+
C: ON-HOOK
Music
Public
Network
Public
Network
ACTION 2
B Answers Station C’s Call.
C Goes On-Hook.
B Is Talking to Calling Party
RESULT
Speech Path Channel Between
Main Office and Tributary Office
Becomes Idle and Available for
Next Caller.
NEAX2000 IVS CCIS Features and Specifications
Page 30 Addendum-003 NDA-24159, Revision 2.3
July, 1998
Call Transfer - Attendant - CCIS
General Description
This feature permits a station user, while connected to a CCIS network call, to transfer a call to an Attendant
Console via the CCIS network.
Operating Procedure
To transfer a call to an Attendant Console:
1. While engaged in a Central Office trunk call, press the hookswitch momentarily; receive feature dial tone.
2. Dial the operator access code.
3. The ATND
lamp, on the Attendant Console, flashes and the buzzer sounds. The station receives ringback
tone.
To answer from an Attendant Console:
1. Refer to the “NEAX2400 IMS Attendant Console User Guide.”
If the station wishes to return to the Central Office trunk call while the Attendant Console is being called:
1. Press the hookswitch momentarily; the ATND
lamp on the Attendant Console is extinguished and the buzzer
stops.
2. Ringback tone ceases; the station returns to the Central Office trunk call.
Service Conditions
1. This feature is available when the Attendant Console is in a NEAX2000 IVS or a NEAX2400 in the CCIS
network.
2. This feature is available for incoming or outgoing Central Office trunk calls and for station-to-station calls.
3. The feature allows a station user, while participating in a two-party connection (two stations or a station and
a trunk), to call the operator so that the operator may transfer the call or provide other assistance as required.
4. If all registers are busy and the station user switch hook flashes, the switch hook flash is ignored by the sys-
tem and the parties remain connected.
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 31
Calling Name Display - CCIS
General Description
This feature permits the station name of a calling or called party at another switching office via the CCIS net-
work to be displayed either on a Multiline Terminal or an Attendant Console.
Operating Procedure
No manual operation is required.
Service Conditions
1. The calling/called station name (maximum of eight characters) is displayed on the lower line of the LCD of
a Multiline Terminal or an Attendant Console.
2. The called station name will be displayed on the calling Multiline Terminal or Attendant Console during
ringing period and for six seconds after the called party answers the call.
3. The calling station name will be displayed when the Multiline Terminal is ringing on its Prime Line or the
Attendant Console and for six seconds after the called party answers the call.
4. If the called party is forwarded via Call Forwarding - Outside, the called name display at the calling Multiline
Terminal or Attendant Console will be the name of the station which answers the call.
5. If the network includes the office which Calling Name Display is restricted, or is connected via no CCIS line,
this feature may not be allowed.
6. If the network includes 2400 RDS, MDS, HDS, they must have L version software for Name Display to
work.
7. Index 241 bit 1 in the 2400 must be set for 16 digits to display the 2000 IVS Name.
8. If 56K CCIS is used, ESF (24 multiframe) must also be used.
NEAX2000 IVS CCIS Features and Specifications
Page 32 Addendum-002 NDA-24159, Revision 2.2
November, 1997
Calling Number Display - CCIS
General Description
This feature permits the number of a calling or called party, at another switching office, to be displayed either
on a Multiline Terminal or an Attendant Console.
Operating Procedure
No manual operation is required.
Service Conditions
1. The called party’s number (maximum of sixteen digits) will be displayed on the Multiline Terminal when the
called party answers the call.
2. The calling party’s number will be displayed when the Multiline Terminal is ringing on its Prime Line.
3. If the called party is forwarded via Call Forwarding - All Calls, Call Forwarding - Busy Line, etc., the called
number display at the calling Multiline Terminal will be the number of the station which answers the call.
4. When a call with calling party number information (ISDN CPN/Caller-ID/T1-ANI) is received over CCIS,
the information can be transferred transparently, a maximum of 16 digits can be displayed on the LCD of the
Multiline Terminal, and it also can be sent to the SMDR, or MCI with ANI if provided. Below shows the
conditions whether the calling party number is displayed or not when the call is transferred or forwarded to
another station.
• When the call is transferred or forwarded to the station in the same office, the LCD of the transferred/
forwarded station displays the calling party number.
• When the call is transferred to the station of another office over CCIS, the LCD, SMDR, MCI, or ANI of
the transferred station does not display the calling party number.
• When the call is forwarded to the station of another office over CCIS, the LCD of the forwarded station
displays the calling party number.
5. Examples of number displays for inter-office connections are shown in the attached diagrams for the follow-
ing cases:
• Multiline Terminal to Multiline Terminal
• Multiline Terminal to Attendant Console
• Multiline Terminal to trunk
•Attendant Console to Multiline Terminal
• Trunk to Multiline Terminal
• Intermediate station number display (1)
• Intermediate station number display (2)
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 33
Calling Number Display - CCIS
NEAX2000/2400
Elapsed time Called station
CALLED
CALLING
CCIS
820 822
NEAX2000 IVS B: 4211
A: 2000
A: Dial 8224211
Calling party (A) Called party (B)
Called station
NEAX2000 IVS
(Time Display)
(Time Display)
CCIS
Link
CCIS
Link
821
(Time Display)
8202000
number
Calling station
number flashes
office code +
station number
(Max. 8 digits)
PARTY
ANSWERS
8224211
8224211 8202000
(Time Display)
Elapsed time Calling station
number number
Multiline Terminal to Multiline Terminal
NEAX2000 IVS CCIS Features and Specifications
Page 34 NDA-24159, Issue 2
Calling Number Display - CCIS
NEAX2000/2400
Elapsed time Called party
CALLED
CALLING
CCIS
820 822
NEAX2000 IVS B: ATT
A: 2000
A: Dial 0
Calling party (A) Called party (B)
Called station
NEAX2000 IVS
821
number
PARTY
ANSWERS
0
822
Trunk number
Multiline Terminal to Attendant Console
TIE lamp lights
Office code
Trunk Group Number
TIE lamp lights
OPR 11234
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 35
Calling Number Display - CCIS
NEAX2000/2400
Called party
CALLED
CALLING
CCIS
820 822
NEAX2000 IVS
A: 2000
A: Dial
Calling party (A)
NEAX2000 IVS
821
Dialed number
PARTY
ANSWERS
Multiline Terminal to Tie Trunk Line
Type of trunk
TIE
TIE
824-4211
(Time Display)
(Time Display)
8244211
. . .
NEAX2000 IVS CCIS Features and Specifications
Page 36 NDA-24159, Issue 2
Calling Number Display - CCIS
112 3 4
820
OPR
820
OPR
22421
NEAX2000/2400
Elapsed time Calling party
CALLED
CALLING
CCIS
820 822
NEAX2000 IVS B: 4211
A: ATT
Calling party (A) Called party (B)
Called station
NEAX2000 IVS
821
number
PARTY
ANSWERS
Attendant Console (HA610Z) to Multiline Terminal
Office code
Trunk Group Number
Office code
(Time Display)
(Time Display)
Calling party
number flashes
Trunk number
1
RT= 10
TK = 1234
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 37
Calling Number Display - CCIS
. . .
. . .
CCSA
OPR
NEAX2000/2400
Elapsed time Calling party
CALLED
CALLING
CCIS
820 822
NEAX2000 IVS B: 4211
Called party (B)
NEAX2000 IVS
821
PARTY
ANSWERS
Central Office to Multiline Terminal
Type of trunk
Type of trunk
(Time Display)
(Time Display)
Calling party
number flashes
RT= 10
TRK = 123
822-4211
NEAX2000 IVS CCIS Features and Specifications
Page 38 NDA-24159, Issue 2
Calling Number Display - CCIS
8202000
NEAX2000/2400
Elapsed time Calling station
CALLED
CALLING
CCIS
820 822
NEAX2000 IVS
B: 4211
Called party (C)
NEAX2000 IVS
821
PARTY
ANSWERS
Intermediate Station Number Display (1)
Type of trunk
(Time Display)
Calling party
number flashes
A: 2000
A: Dial 822-4211
C: 5000
B: Intermediate station
B C Call forwarding all calls
8224211
Calling party (A)
(Time Display)
Dialed number Type of
forwarding
Intermediate
station number (B)
8225000
(Time Display)
8202000
(Time Display)
number
Elapsed time Called station
number
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 39
Calling Number Display - CCIS
8202000
NEAX2000/2400
Elapsed time Calling station
CALLED
CALLING
CCIS
820 822
B: 4211
Called party (C)
821
PARTY
ANSWERS
Intermediate Station Number Display (2)
(Time Display)
Calling party
number flashes
A: 2000
A: Dial 822-4211
C: 5000
B: Intermediate station
B C Call forwarding all calls
4211
Calling party (A)
(Time Display)
Dialed number
8225000
(Time Display)
8202000
(Time Display)
number
Elapsed time Called station
number
NEAX2000 IVS CCIS Features and Specifications
Page 40 Addendum-001 NDA-24159, Revision 2.1
April, 1997
Centralized Billing - CCIS
General Description
This feature is used to collect billing information from each office within the network and to direct it to the
associated center office. Billing information is then forwarded to the central billing centers via RS-232C
interfaces.
Operating Procedure
No manual operation is required. The call record outputs are produced automatically.
Service Conditions
1. An IVS is generally used as a local office. However if all the PBXs within the network are IVS, an IVS can
be a center office for centralized billing.
2. The information storage capacity of the local office is approximately 1,000 calls.
3. If billing information in excess of the above mentioned storage capacity is required for a local office, then
the addition of a PN-ME00 card with SRAM card allows 12,000 records of storage per system.
4. When an IVS is the center office, the billing information is sent to a SMDR system with NEAX2400 IMS
format.
5. When an IVS is the center office, a maximum number of call records which can be sent to the SMDR system
is about 4000 per hour at 4800 bps on the RS-232C port.
When the AP of the center office can not send the call records to the SMDR, due to such as a failure of the
SMDR system, call records are stored in the memory buffer on the AP (about 500 call records). Moreover,
if the memory buffer is filled, the call records are stored in an AP of a local office.
6. When a NEAX2400 is the center office, either the Sub Line or the My Line number can be selected by system
programming to be sent to the SMDR terminal.
7. When an IVS is the center office, only the My Line number can be sent to the SMDR terminal.
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Revision 2.1 Addendum-001 Page 41
April, 1997
Centralized Billing - CCIS
8. Billing messages are made in each gateway to the public network.
CCIS Link
CCIS Link
CCIS Link
NEAX2000
NEAX2000
NEAX2000
LOCAL
LOCAL
BILLING MSG
BILLING
LOCAL
BILLING MSG
RS-232C
CENTER OFFICE
BILLING MSG
CENTRALIZED
MSG
BILLING CENTER
NEAX2400/
OFFICE
OFFICE
OFFICE
NEAX2000
NEAX2000 IVS CCIS Features and Specifications
Page 42 Addendum-001 NDA-24159, Revision 2.1
April, 1997
9. Each location can send Billing Messages to either Center Office.
NEAX2000
NEAX2000
NEAX2000
LOCAL
LOCAL
BILLING MSG
BILLING
LOCAL
BILLING MSG
RS-232C
CENTER OFFICE
BILLING MSG
CENTRALIZED
MSG
BILLING CENTER 1
NEAX2400/
OFFICE
OFFICE
OFFICE
CENTRALIZED
BILLING CENTER 2
A
B
CD
NEAX2000
Example: Location A B Billing Center 2
Location B Billing Center 2
Location C D Billing Center 1
Location D Billing Center 1
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Revision 2.3 Addendum-003 Page 42-1
July, 1998
Centralized Billing - CCIS
10.When a call is originated from a station (Station A) of a local office (without AP00), via a COT of a center
office (with AP00), a message is sent to the center office from the local office via CCIS. According to the
station number of the calling party, the AP00 of the center office generates billing a message to the SMDR
terminal.
11.When a call is originated from a Sub Line on the Multiline Terminal station (Station A) of the local office,
either the Sub Line or the Primary Extension number can be selected by system programming to be sent to
the SMDR terminal.
12.When a call is originated from a station (Station B) of the center office, only the Primary Extension number
can be sent to the SMDR terminal.
13.By predetermined office data, Local Office Number of the calling station can be forwarded to the center of-
fice, and output to the SMDR terminal.
AP00
SMDR
Terminal
Center Office
COT
Station B
Station A
without AP00
Local Office
CCIS
Billing
Message
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 43
Centralized Day/Night Mode Change - CCIS
General Description
This feature switches the Day/Night mode of a remote office, linked to the main office NEAX2400 IMS via
CCIS, in accordance with the Day/Night mode switching on the Attendant Console at the main office.
Operating Procedure
Main Office:
1. The Attendant executes Day/Night mode changeover operation using the normal Attendant Consoles (no
master) method or the master Attendant Console method.
2. After a specified time, the Day/Night mode at the remote office is changed over.
Remote Office:
1. No operation is required.
Service Conditions
1. The NEAX2000 IVS can only be used as a remote office.
2. At a remote office, only one Tenant (Tenant number 01) can use this feature.
3. When a remote office is equipped with an Attendant Console, a changeover of the remote office’s Day/Night
mode should not be performed from the Attendant Console of the remote office.
4. An indication on external equipment at a remote office can be provided when Day/Night mode status is
changed by the Attendant Console of the main office. The external equipment is to be provided by the cus-
tomer and to be connected with a PN-DK00 card. The indication is as follows:
Status Indication
NIGHT mode ON
DAY mode OFF
NEAX2000 IVS CCIS Features and Specifications
Page 44 NDA-24159, Issue 2
Consultation Hold - All Calls - CCIS
General Description
This feature permits a station user, within the CCIS network, to hold any incoming or outgoing public network
or Tie Line call while originating a call to another station within the CCIS network.
Operating Procedure
To hold the original call and place a second call from a Single-Line Telephone:
1. Press the hookswitch momentarily and receive feature dial tone.
2. The original call is placed on hold and receives Music On Hold, if provided.
3. Dial the second station number and receive ringback tone.
4. The second station answers. The original call is now on Consultation Hold - All Calls - CCIS.
To return to the original call from a Single-Line Telephone:
1. In any of the following cases, the calling station can return to the original call by momentarily pressing the
hookswitch:
A. The second station called is busy.
B. The calling station cannot gain access to the second station due to restriction.
C. The second station does not answer.
2. If the second party hangs up, the calling station will automatically be returned to the original call.
3. If the originating station momentarily presses the hookswitch, a three-party Conference will be initiated.
To hold the original call and place a second call from a Multiline Terminal:
1. Press the TRF key and receive feature dial tone.
2. The original call is placed on hold and receives Music On Hold, if provided.
3. Dial the second station number and receive ringback tone.
4. The second station answers. The original call is now on Consultation Hold - All Calls - CCIS.
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 45
Consultation Hold - All Calls - CCIS
To return to the original call from a Multiline Terminal:
1. In any of the following cases, the calling station can return to the original call by pressing the TRF key:
A. The second station called is busy.
B. The calling station cannot gain access to the second station due to a restriction.
C. The second station does not answer.
2. If the second station hangs up, the calling station will automatically be returned to the original call.
3. If the second station remains in the conversation, pressing the TRF or ANS key returns the original call to
the Multiline Terminal while the second call enters Consultation Hold -All Calls - CCIS.
4. By pressing the CNF key, a three-party conference will be initiated.
Service Conditions
When Trunk-To-Trunk Connection is provided, an outgoing exchange network or Tie Line call can be made by
the station user.
NEAX2000 IVS CCIS Features and Specifications
Page 46 NDA-24159, Issue 2
Deluxe Traveling Class Mark - CCIS
General Description
This feature provides outgoing call restrictions within the CCIS network.
The following three types of restrictions are allowed:
• Deluxe Traveling Class Mark Restriction
• Route Restriction
• Numbering Restriction
Operating Procedure
No manual operation is required.
Service Conditions
1. The Route Restriction Class (RSC) of the calling party is sent to the called office as a Deluxe Traveling Class
Mark (TCM), which is used for call restriction.
2. A maximum of eight restriction levels can be sent as a TCM.
3. The Transmitted Restriction Class (TRC) is used to check restrictions on calls outside the CCIS network,
from a different switch.
4. The Route Restriction method is used to restrict a call based on the caller’s restriction class and the selected
route.
5. Numbering Toll Restriction is used to restrict a call based on the number dialed.
6. The following additional restriction features can be used by an office within the CCIS network:
• Time of Day Change
• Day of Week Change
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Revision 2.3 Addendum-003 Page 47
July, 1998
Dial Access To Attendant - CCIS
General Description
This feature allows a station user to call an Attendant Console by dialing an operator call code through the CCIS
network.
Operating Procedure
To call an Attendant Console:
1. The station user dials the operator call code and receives ringback tone.
2. The ATND lamp for Incoming Call Identification flashes on the Attendant Console; the Attendant answers
the call.
Service Conditions
1. The operator call code must be an Individual Attendant Access - CCIS number.
2. This feature allows any station user or dial repeating Tie Trunk to call an Attendant Console by dialing an
operator call code.
3. This feature is available when the Attendant Console is in a NEAX2000 IVS or a NEAX2400 in the CCIS
network.
NEAX2000 IVS CCIS Features and Specifications
Page 48 NDA-24159, Issue 2
Dial Access To Attendant - CCIS
1200 0
822
OPR
NEAX2000/2400
Elapsed time Called party
CALLED
CALLING
CCIS
820 822
NEAX2000 IVS B: ATT
A: 2000
Calling party (A) Called party (B)
NEAX2000 IVS
821
PARTY
ANSWERS
Office code
Trunk RSC
(Time Display)
(Time Display)
A: Dial 0
2
Dialed number
Station number display on the ATT
console can be changed to office
code + station number by system
data.
Call identification
Calling station number
ATND lamp lights
ATND lamp lights
0
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 49
Direct-In Termination - CCIS
General Description
This feature automatically routes incoming exchange calls through CCIS to a preassigned station in the network,
without Attendant assistance.
Operating Procedure
The outside calling party dials the telephone number, as usual. The call is answered at a predetermined station,
within the CCIS network, bypassing the Attendant Console.
Service Conditions
1. Bothway trunks can be used for Direct-In Termination - CCIS; however, incoming trunks are recommended.
2. It is not necessary to order special DID trunks from the telephone company. However, care should be taken
in the application of Incoming Signaling Groups (Central Office Hunting).
3. Destination station numbers at another office are stored in System Speed Dialing.
4. The maximum number of destination stations is 100.
5. Call billing to the outside party starts when the incoming call connects to the CCIS trunk.
6. If the called station does not answer, after a predetermined time, the incoming call (without release signal),
is automatically cut off.
NEAX2000 IVS CCIS Features and Specifications
Page 50 NDA-24159, Issue 2
Distinctive Ringing - CCIS
General Description
This feature provides distinctive station ringing patterns for terminated calls, through the CCIS network, so that
a station user can distinguish between incoming internal and external calls.
Operating Procedure
No manual operation is required.
Service Conditions
1. Ringing patterns for incoming internal calls on the CCIS network:
A. 1 second ring, 2 seconds silence
B. 2 seconds ring, 4 seconds silence
2. Ringing patterns for incoming external calls on the CCIS network:
A. 2 seconds ring, 4 seconds silence
B. 2 seconds ring, 2 seconds silence
C. 4 seconds ring, 2 seconds silence
D. 1 second ring, 2 seconds silence
3. When calling a third station (Conference, Consultation - Hold, etc.), the ringing signal to the called station
is the same as an incoming internal call.
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 51
Do Not Disturb - CCIS
General Description
This feature allows a station user to establish Do Not Disturb (DND) status on a temporary basis, during which
time incoming CCIS calls will be denied access to the station.
Operating Procedure
To set Do Not Disturb from a Single-Line Telephone or Multiline Terminal:
1. Lift the handset; receive dial tone.
2. Dial the Do Not Disturb - CCIS feature access code; receive service set tone.
3. Replace the handset.
To cancel Do Not Disturb from a Single-Line Telephone or Multiline Terminal:
1. Lift the handset; receive dial tone.
2. Dial the Do Not Disturb - CCIS cancellation code; receive service set tone.
3. Replace the handset.
To set Do Not Disturb - CCIS from a Multiline Terminal:
1. Press the SPKR key and receive dial tone.
2. Press the Do Not Disturb feature access key and the associated LED lights. If the Multiline Terminal is equipped with
an LCD, the display will indicate
SET
.
3. Press the SPKR key.
To cancel Do Not Disturb - CCIS from a Multiline Terminal:
1. Press the SPKR key and receive dial tone.
2. Press the Do Not Disturb feature access key and the associated LED is extinguished. If the Multiline Terminal is
equipped with an LCD, the display will indicate
CNCL
.
3. Press the SPKR key.
Service Conditions
1. Calls to stations that are in Do Not Disturb - CCIS mode will receive reorder tone, or on a tenant basis, can
be assigned to transfer to the Attendant or a predesignated station.
2. A station in Do Not Disturb - CCIS mode can originate calls in the normal manner.
3. Call Forwarding can be set to a station in Do Not Disturb - CCIS.
4. A Do Not Disturb - CCIS station will be omitted from a Station Hunting chain.
5. This feature can only be set or canceled while the station is receiving internal dial tone.
NEAX2000 IVS CCIS Features and Specifications
Page 52 NDA-24159, Issue 2
Do Not Disturb - CCIS
6. When a Multiline Terminal is set to DND, calls to the primary and secondary extensions will not ring. Trunks
programmed to ring will not do so while DND is set, but flashing LED indications are still provided. DND
will not deny an Executive Override.
7. If the Do Not Disturb feature access key is pressed while connected to a trunk or station, the following inter-
ruptions are denied until that call is completed:
• Attendant Camp-On With Tone Indication
• Attendant Override
• Boss - Secretary Override
• Busy Verification - CCIS
• Call Waiting - Terminating
• Call Waiting - Stations
• Voice Call - CCIS
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 53
Dual Hold - CCIS
General Description
This feature allows two connected Multiline Terminals to be placed on hold simultaneously over the CCIS link.
This enables the held parties to answer or originate a call from a secondary extension or the idle primary exten-
sion.
Operating Procedure
To operate Dual Hold - CCIS from a Multiline Terminal:
1. The user at Station A presses the HOLD key; the user at Station B is placed on hold.
2. The user at Station B presses the HOLD key; the user at Station A is placed on hold.
3. Dual Hold - CCIS is now in progress.
Service Conditions
1. This feature is available for inter-office calls, through CCIS.
NEAX2000 IVS CCIS Features and Specifications
Page 54 NDA-24159, Issue 2
Elapsed Time Display - CCIS
General Description
This feature provides an LCD display which shows the duration of time that a Multiline Terminal is connected
to any trunk through the CCIS network.
Operating Procedure
No manual operation is required.
Service Conditions
1. The elapsed time is displayed in the seven left-most positions of the LCD display.
2. The elapsed time can reach a maximum of 9 hours, 59 minutes and 59 seconds, after which the clock returns
to zero.
3. A continuous time display appears when a call is retrieved from Consultation Hold - All Calls - CCIS, Con-
ference Call, Exclusive Hold and Non-Exclusive Hold retrieved by the same station.
4. When a call is transferred, the elapsed time of the party receiving the transfer begins at zero.
5. The elapsed time is not displayed when the station is in conference.
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 55
Flexible Numbering Of Stations - CCIS
General Description
This feature allows voice and data station numbers to be assigned to any instrument in the CCIS network, based
solely upon numbering plan limitations.
Office location is indicated by all digits of the station number (see below).
Operating Procedure
No manual operation is required.
Service Conditions
1. Careful consideration should be given to the network numbering plan to avoid needless loss of access codes
or duplication of station numbers.
2. Tenant Service is not provided, i.e., numbers cannot be duplicated for different tenants.
3. One to five digits can be assigned as a station number.
4. The first digit or second digit of a station number distinguishes one system from another system.
6XXXX
53XX
4XXXX
51XX
52XX
6XXXX
Public
Main Office
Tributary Office
Satellite Office
Public
Network
Network
NEAX2000 IVS CCIS Features and Specifications
Page 56 NDA-24159, Issue 2
Hands-Free Answerback - CCIS
General Description
This feature allows a Multiline Terminal station user to respond to a voice call, through the CCIS network, with-
out lifting the handset.
Operating Procedure
To answer a Voice Call-CCIS:
1. Press the FNC key followed by 1 to turn on the microphone; MIC LED is lit.
2. Respond to the call in a hands-free manner.
Service Conditions
1. Hands-Free Answer Back - CCIS may only be utilized when responding to a Voice Call - CCIS on the primary
extension of a Multiline Terminal.
2. Refer to the Voice Call - CCIS Features and Specifications for further information.
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 57
Hot Line - CCIS
General Description
This feature allows two stations, at different nodes in the CCIS network, to be mutually associated on an auto-
matic ringdown basis through the CCIS network.
Operating Procedure
To place a Hot Line - CCIS call:
1. The user at Station A lifts the handset.
2. Station B is rung.
3. The user at Station B lifts the handset and the connection is established.
Service Conditions
1. If both phones in a Hot Line - CCIS pair are equipped with dials, either one may transfer a Hot Line - CCIS
call to another station, in the CCIS network, using the Call Transfer - All Calls - CCIS feature.
2. A maximum of 100 (inclusive) Hot Line or Brokerage Hot Line stations are permitted in the system.
3. Hot Line - CCIS assignments are programmed into system data via the Maintenance Administration Terminal
(MAT) or the Customer Administration Terminal (CAT).
4. The System Speed Dialing feature is used to call the station in the other office.
NEAX2000 IVS CCIS Features and Specifications
Page 58 Addendum-003 NDA-24159, Revision 2.3
July, 1998
House Phone - CCIS
General Description
This feature allows selected stations to call an Attendant Console, through the CCIS network, simply by going
off hook.
Operating Procedure
To call an Attendant in another office:
1. The House Phone - CCIS user lifts the handset.
2. The Attendant in another office is automatically called. The ATND lamps on the Attendant Console flash and
the console buzzer sounds.
Service Conditions
1. House phones - CCIS may be equipped with or without dials.
2. House Phone - CCIS assignments are programmed into system data using the Maintenance Administration
Terminal (MAT) or the Customer Administration Terminal (CAT).
3. A maximum of 100 House Phones are permitted in the system.
4. The System Speed Dialing feature is used to call an Attendant in another office.
5. This feature is available when a Attendant Console is in a NEAX2000 IVS or a NEAX2400 in the CCIS net-
work.
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 59
Incoming Call Identification - CCIS
General Description
This feature allows an Attendant to visually identify the type of service and/or trunk group which is arriving or
waiting to be answered at the Attendant Console through the CCIS network.
Operating Procedure
No manual operation is required.
Service Conditions
1. A flashing lamp indicates a call waiting to be answered.
2. A steady lamp indicates an answered call.
3. A maximum of 12 lamp and key groups can be associated with Incoming Call Identification.
4. An example of lamp and key assignment is as follows:
LDN C.O. Incoming Calls
ATND Operator Calls
RCL Operator Recall
ICPT Intercept Calls
NANS Do Not Answer Calls
BUSY Busy Line Calls
TIE Tie Line Incoming Calls
5. More than one Incoming Call Identification (ICI) lamp can be lit at one time on the Attendant Console. The
Attendant can select any incoming call by pressing the associated key.
6. Calls can be answered via the ANSWER key for first-in, first-out priority.
7. Attendant Consoles are limited to 6 unique Incoming Call Identification indications. However, more than one
incoming trunk group can be programmed for the same Incoming Call Identification.
8. Assignment of ICI lamp and key can be assigned on a trunk route basis.
NEAX2000 IVS CCIS Features and Specifications
Page 60 NDA-24159, Issue 2
Individual Attendant Access - CCIS
General Description
This feature permits a station user to call a specific Attendant Console, in the CCIS network, using an individual
Attendant Identification Number.
Operating Procedure
1. The station user dials an individual Attendant Identification Number.
2. The Attendant at the directed Attendant Console receives an Incoming Call Identification indication and can
answer using the normal operating procedures.
Service Conditions
1. An Attendant Identification Number must be assigned to each Attendant Console.
2. This feature is available when the Attendant Console is attached to the main NEAX2400 IMS, in the CCIS
network.
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 61
LDN Night Connection - CCIS
General Description
This feature routes Listed Directory Number (LDN) calls to a preselected station, in the CCIS network, when
the Night mode has been entered.
Operating Procedure
No manual operation is required.
Service Conditions
1. The maximum number of LDNs is eight.
2. The destination party is assigned to Day/Night mode.
Examples:
A. There is an Attendant Console in the same office.
DAY Incoming to Attendant Console in the same office.
NIGHT Incoming to station or TAS line in the other office.
B. There is an Attendant Console in the other office.
DAY Incoming to Attendant Console in the other office.
NIGHT Incoming to station or TAS line in the same office.
3. When the NEAX2000 IVS system is in the Night mode, a DID incoming call with an LDN from another
switching office through CCIS can be routed to a preselected TAS line or station in the NEAX2000 IVS sys-
tem.
NEAX2000 IVS CCIS Features and Specifications
Page 62 NDA-24159, Issue 2
Link Alarm Display - CCIS
General Description
This feature provides an indication on external equipment when the CCIS link is connected/disconnected, when
the system is initialized, or when the CCH is in make-busy.
Operating Procedure
No manual operation is required.
Service Conditions
1. An external equipment is to be provided by the customer and to be connected with a PN-DK00 card.
2. The indication is as follows:
3. When the CCH (PN-SC00) is in make-busy, an external indication is provided about one minute later.
Status Indication
Link disconnected ON
Link connected OFF
System Initialized ON
CCH make busy ON
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 63
Message Waiting Lamp Setting - Attendant -
CCIS
General Description
This feature allows an Attendant, in the NEAX2400 IMS system, to set or cancel a Message Waiting lamp in-
dication, through the CCIS network, on a station in a NEAX2000 IVS system.
Operating Procedure
To set a Message Waiting indication from the NEAX2400 IMS ATTCON:
1. Press an idle LOOP key; receive dial tone.
2. Dial the Message Waiting feature access code (maximum of three digits); receive feature dial tone.
3. Dial the station number; receive special set tone.
4. Message Waiting indication is set.
5. Press the RELEASE key to return to an idle condition.
To cancel a Message Waiting indication:
1. Press an idle LOOP key; receive dial tone.
2. Dial the Message Waiting cancellation code (maximum of three digits); receive feature dial tone.
3. Dial the station number; receive special set tone.
4. Message Waiting indication is canceled.
5. Press the CANCEL key to return to an idle condition.
Service Conditions
1. The Message Waiting lamp on a Single-Line Telephone or a Multiline Terminal is lit when this feature is
activated.
2. If an Attendant attempts to set Message Waiting to a station which already has Message Waiting set, the At-
tendant will receive service set tone.
3. Message Waiting indications are retained when the system is initialized.
4. An Attendant Console or station in the NEAX2000 IVS system does not have the facility to set or cancel a
Message Waiting lamp on a station at another switching office, through CCIS.
NEAX2000 IVS CCIS Features and Specifications
Page 64 NDA-24159, Issue 2
Message Waiting Lamp Setting - Attendant - CCIS
5. A 4LCD card is required to provide Single Line Telephones with the Message Waiting function. Single Line
Telephones must be equipped with Message Waiting lamps for 70VDC.
MWL ON/OFF ATT
STA
STA
MWL
NEAX2000 IVS NEAX2400 IMS
CONTROL
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 65
Message Waiting Lamp Setting - Station - CCIS
General Description
This feature allows a station user, in the NEAX2400 IMS system, to set or cancel a Message Waiting lamp in-
dication, through the CCIS network, to a station in the NEAX2000 IVS system with this feature.
Operating Procedure
To set a Message Waiting indication:
1. Lift the handset; receive dial tone.
2. Dial the Message Waiting feature access code (maximum of three digits); receive feature dial tone.
3. Dial the desired station number; receive service set tone.
4. Message Waiting indication is set at the station.
To cancel Message Waiting indication:
1. Lift the handset; receive dial tone.
2. Dial the Message Waiting cancellation code (maximum of three digits); receive feature dial tone.
3. Dial the desired station number; receive service set tone.
4. Message Waiting indication at station is canceled.
Service Conditions
1. If a station attempts to set Message Waiting to a station which already has Message Waiting set, the station
will receive service set tone.
2. This service can be allowed or denied by Class Of Service.
3. Message Waiting indications are retained when the system is initialized.
4. Message Waiting for one station can be controlled from the Attendant Console and any other station at the
same time.
5. Message Waiting cannot be activated on a Multiline Terminal virtual line.
6. An Attendant Console or station in the NEAX2000 IVS system does not have the facility to set or cancel a
Message Waiting Lamp on a station at another switching office, through CCIS.
NEAX2000 IVS CCIS Features and Specifications
Page 66 NDA-24159, Issue 2
Message Waiting Lamp Setting - Station - CCIS
7. If the recipient of the Message Waiting is a NEAX2000 Multiline Terminal without a Message Waiting key
assigned, the LCD will indicate MSGX. When scrolling through Message Waiting indications, the station
number which set the Message Waiting will not be indicated.
8. A 4LCD card is required to provide Single Line Telephones with the Message Waiting function. Single Line
Telephones must be equipped with Message Waiting lamps for 70VDC.
MWL ON/OFF ATT
STA
STA
MWL
NEAX2000 IVS NEAX2400 IMS
CONTROL
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 67
Miscellaneous Trunk Access - CCIS
General Description
This feature provides access to all types of external and customer-provided equipment/facilities, such as Tie Line
and exchange network, along with Dictation, Paging Access - CCIS and Code Calling through the CCIS net-
work.
Operating Procedure
No manual operation is required.
Service Conditions
1. Access to these trunk routes is allowed or denied via Class Of Service - Individual.
2. An interface circuit must be provided for each required trunk.
3. Miscellaneous Trunk Access - CCIS is programmed in system data via the Maintenance Administration Ter-
minal (MAT) or the Customer Administration Terminal (CAT).
NEAX2000 IVS CCIS Features and Specifications
Page 68 NDA-24159, Issue 2
Miscellaneous Trunk Restriction - CCIS
General Description
This feature denies certain stations and dial-repeating tie trunks access to specific trunk groups, such as Tie Line,
exchange network, Dictation or Paging Access - CCIS through the CCIS network.
Operating Procedure
No manual operation is required.
Service Conditions
1. Restricted call attempts will receive reorder tone.
2. Station line access to a given miscellaneous trunk group is controlled by assigning a Route Restriction Class
(RSC) to each line. There can be a maximum of eight different RSCs (1-8) per system, each of which can be
programmed to restrict an assigned station from none, one, or more than one miscellaneous trunk group
(maximum of 64 trunk groups).
3. This feature can be assigned to stations or dial-repeating tie trunks in Class Of Service - Individual restric-
tions.
4. If a station user’s Class Of Service - Individual allows outgoing route completion via the Attendant, the sta-
tion user can dial the Attendant access code for completion of miscellaneous trunk calls.
5. The Call Transfer - All Calls feature will operate as follows:
• If the restricted station line is the second party, this station cannot add a trunk from which this station is
restricted.
• If the restricted station line is not the second party, the second party cannot connect the restricted station
line to a trunk from which the station is normally restricted.
• If a restricted station user calls another station, the called station cannot use the Call Transfer feature to
connect the calling station to a trunk group to which the restricted station is denied dial access. If a transfer
is attempted, the second party station will receive an immediate transfer recall.
6. Night Service: Restrictions can be changed for a given station when the system is in the Night mode of op-
eration.
7. Tie Line Access: If the station user accesses a tie trunk to a distant PBX, access to outside exchanges can only
be controlled by the distant PBX.
8. Miscellaneous Trunk Restriction - CCIS is programmed in system data via the Maintenance Administration
Terminal (MAT) or the Customer Administration Terminal (CAT).
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 69
Multiple Call Forwarding - All Calls - CCIS
General Description
This feature allows the last hop of a Multiple Call Forwarding - All Calls sequence to be forwarded over a CCIS
network to a station in another office.
Operating Procedure
To set Call Forwarding - All Calls from a Single-Line Telephone:
1. Lift the handset; receive dial tone.
2. Dial the Call Forwarding - All Calls feature access code; receive feature dial tone.
3. Dial the outgoing trunk access code; receive a single burst of service set tone.
(This operation is required for a network using Open Numbering Plan.)
4. Dial the desired target station number and receive service set tone.
5. Wait approximately five seconds; receive service set tone.
To cancel Call Forwarding - All Calls from a Single-Line Telephone:
1. Lift the handset; receive dial tone.
2. Dial the Call Forwarding - All Calls cancellation code; receive service set tone.
To set Call Forwarding - All Calls from the Attendant Console:
1. Press an idle LOOP key.
2. Dial the Call Forwarding - All Calls feature access code; receive feature dial tone.
3. Dial the originating station number.
4. Dial the outgoing trunk access code; receive a single burst of service set tone.
(This operation is required for a network using Open Numbering Plan.)
5. Dial the desired target station number and receive service set tone.
6. Press the RELEASE key.
To cancel Call Forwarding - All Calls from the Attendant Console:
1. Press an idle LOOP key.
2. Dial the Call Forwarding - All Calls cancellation code; receive feature dial tone.
3. Dial the originating station number; receive service set tone.
To set Call Forwarding - All Calls from a Multiline Terminal:
1. Lift the handset or press the SPKR key; receive dial tone.
2. Press the Call Forwarding - All Calls feature access key; receive feature dial tone.
NEAX2000 IVS CCIS Features and Specifications
Page 70 Addendum-003 NDA-24159, Revision 2.3
July, 1998
Multiple Call Forwarding - All Calls - CCIS
3. Dial the outgoing trunk access code; receive a single burst of service set tone.
(This operation is required for a network using Open Numbering Plan.)
4. Dial the desired target station number and receive service set tone.
5. Wait approximately five seconds; receive service set tone. The LED lights and the LCD displays:
6. Replace the handset or press the SPKR key.
To cancel Call Forwarding - All Calls from a Multiline Terminal:
1. Lift the handset or press the SPKR key; receive dial tone.
2. Press the Call Forwarding - All Calls feature key; the LCD displays:
3. Dial “*”; receive service set tone. The LED of the associated feature key will be extinguished. The LCD displays:
4. Replace the handset or press the SPKR key.
Service Conditions
1. Multiple Call Forwarding - All Calls - CCIS service can forward a call up to five times within the same office.
2. If the calling station is set as the destination in a multiple hop scenario, Multiple Call Forwarding - All Calls
- CCIS will not be performed, i.e., an infinite loop will not occur.
3. If the incoming call terminates to one of the stations that has once taken part in the process of a multiple hop
scenario (Busy or All Calls), Call Forwarding - All Calls - CCIS service from that station will be performed
and the system will ignore further forwards, i.e., the call will terminate at the station prior to an infinite loop
taking place.
4. If a station is Call Forwarding - All Calls - CCIS to another station in a different tenant and that station is
Call Forwarded - Busy or All Calls - CCIS to the Attendant Console, the calling station (via CCIS) will be
connected to the called station’s Attendant Console.
5. For Multiple Call Forwarding - All Calls - CCIS service, the display on a Multiline Terminal will show the
terminating station number for the calling party. For the terminating station, the display on the Multiline Ter-
minal will show the called station number and the calling party number (station or trunk).
Forwarding station number
Series III
S
er
i
es E
Series III Series E
Series III Series E
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 71
Multiple Call Forwarding - All Calls - CCIS
6. If a calling station has been Call Forwarding - All Calls - CCIS five times within the same office and encoun-
ters a sixth Call Forwarding - All Calls - CCIS condition, the calling station will not be forwarded and will
ring at the fifth destination.
7. If two stations have set Call Forwarding - All Calls - CCIS to each other, an incoming call will not be for-
warded.
8. If the destination station in a Multiple Call Forwarding - All Calls - CCIS situation is busy and has not set
Call Forwarding - Busy, the calling party will receive busy tone.
9. Multiple Call Forwarding - All Calls - CCIS and Call Forwarding - Busy - CCIS may be mixed; up to five
combined multiple forwardings may occur.
10.When combining Call Forwarding - Busy and Call Forwarding- All Calls - CCIS, if the destination station is
busy, then the calling party will hear busy tone after five forwards.
11.If an incoming call encounters Multiple Call Forwarding - All Calls - CCIS and the destination is the atten-
dant, the incoming call will light the LDN lamp.
12.Each call forward over a CCIS link will impact the BHCA rating of the respective CCIS link. Please refer to
the diagram on the next page.
13.When Multiple Call Forwarding - All Calls - CCIS is used, the following conditions exist:
A. Station A calls Station B. Station B is set to Multiple Call Forwarding - All Calls - CCIS from Station C
to Station G. Multiple Call Forwarding - All Calls - CCIS occurs to station G. If Station G is idle, Station
G will ring. If Station G is busy, busy tone is returned from Station G. Station A may not activate Call
Back - CCIS to Station G. Please refer to the first diagram on the next page.
B. Station A calls station B. Station B is set to Multiple Call Forwarding - All Calls - CCIS from Station C
to Station G. Multiple Call Forwarding - All Calls - CCIS does not occur to Station G. If Station F is idle,
Station F will ring. If Station F is busy, busy tone is returned from Station F. Station A may not activate
Call Back - CCIS to Station F. Please refer to the second diagram on the next page.
NEAX2000 IVS CCIS Features and Specifications
Page 72 NDA-24159, Issue 2
Multiple Call Forwarding - All Calls - CCIS
CALLING STATION
CCIS NETWORK
IDLE
FG
Office A Office B
CALL FORWARDING - ALL CALLS SET
D
BE
C
A
BE
C
A
CALLING STATION
CCIS NETWORK
IDLE
F
G
Office B
Office A
CALL FORWARDING IS SET, BUT FORWARDING DOES NOT OCCUR
CALL FORWARDING - ALL CALLS SET
D
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 73
Multiple Call Forwarding - Busy Line - CCIS
General Description
This feature allows the last hop of a Multiple Call Forwarding - Busy Line sequence to be forwarded over a
CCIS network to a station in another office.
Operating Procedure
To set Call Forwarding - Busy Line - CCIS from a Single-Line Telephone:
1. Lift the handset; receive dial tone.
2. Dial the Call Forwarding - Busy Line feature access code; receive feature dial tone.
3. Dial the outgoing trunk access code; receive a single burst of service set tone.
(This operation is required for a network using Open Numbering Plan.)
4. Dial the desired target station number and receive service set tone.
5. Wait approximately five seconds; receive service set tone.
To cancel Call Forwarding - Busy Line - CCIS from a Single-Line Telephone:
1. Lift the handset; receive dial tone.
2. Dial the Call Forwarding - Busy Line cancellation code; receive service set tone.
To set Call Forwarding - Busy Line - CCIS from the Attendant Console:
1. Press an idle LOOP key.
2. Dial the Call Forwarding - Busy Line feature access code; receive feature dial tone.
3. Dial the originating station number.
4. Dial the outgoing trunk access code; receive a single burst of service set tone.
(This operation is required for a network using Open Numbering Plan.)
5. Dial the desired target station number and receive service set tone.
6. Press the RELEASE key.
To cancel Call Forwarding - Busy Line - CCIS from the Attendant Console:
1. Press an idle LOOP key.
2. Dial the Call Forwarding - Busy Line cancellation code; receive feature dial tone.
3. Dial the originating station number; receive service set tone.
To set Call Forwarding - Busy Line - CCIS from a Multiline Terminal:
1. Lift the handset or press the SPKR key; receive dial tone.
2. Press the Call Forwarding - Busy Line feature key; receive feature dial tone.
NEAX2000 IVS CCIS Features and Specifications
Page 74 Addendum-003 NDA-24159, Revision 2.3
July, 1998
Multiple Call Forwarding - Busy Line - CCIS
3. Dial the outgoing trunk access code; receive a single burst of service set tone.
4. Dial the desired target station number and receive service set tone.
(This operation is required for a network using Open Numbering Plan.)
5. Wait approximately five seconds; receive service set tone. The LED lights and the LCD displays:
6. Replace the handset or press the SPKR key.
To cancel Call Forwarding - Busy Line - CCIS from a Multiline Terminal:
1. Lift the handset or press the SPKR key; receive dial tone.
2. Press the Call Forwarding - Busy Line feature key; the LCD displays:
3. Dial “*”; receive service set tone. The LED of the associated feature key will be extinguished. The LCD displays:
4. Replace the handset or press the SPKR key.
Service Conditions
1. Multiple Call Forwarding - Busy Line - CCIS service can hop up to five times within the same office.
2. If the calling station is set as the destination in a multiple hop scenario, Multiple Call Forwarding - Busy Line
- CCIS will not be performed, i.e., an infinite loop will not occur.
3. If the incoming call returns to one of the stations that has once taken part in the process of a multiple hop
scenario, Call Forwarding - Busy Line - CCIS service from that station will not be performed.
4. If all the stations are busy in a multiple call forwarding environment, the calling station may then activate
Call Back to the called station.
5. If the called station is the set as the forwarded to destination in the multiple hop service, Call Forwarding -
Busy Line will not be performed at the point.
6. If a station is Call Forwarded - Busy Line to another station in a different tenant and the station is Call For-
warded - Busy Line to the Attendant Console, the calling station (via CCIS) will be connected to the called
station’s Attendant Console.
Forwarding Station Number
Series III Series E
Series III Series E
Series III Series E
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 75
Multiple Call Forwarding - Busy Line - CCIS
7. For Multiple Call Forwarding - Busy Line service, the display on a Multiline Terminal will show the termi-
nating station number for the calling party. For the terminating station, the display on the Multiline Terminal
will show the called station number and the calling party number (station or trunk).
8. When Multiple Call Forwarding - Busy Line - CCIS is used, the following conditions exist:
A. Station A calls Station B. Station B is set to Multiple Call Forwarding - Busy Line - CCIS from Station C
to Station G. Multiple Call Forwarding - Busy Line - CCIS occurs to Station G. If Station G is idle, Station
G will ring. If Station G is busy, busy tone is returned from Station G. Station A may not activate Call
Back - CCIS to Station G. Please refer to the first diagram on the next page.
B. Station A calls Station B. Station B is set to Multiple Call Forwarding - Busy Line - CCIS from Station C
to Station F. Station F is Call Forwarded - Busy Line - CCIS to Station G. Multiple Call Forwarding - Busy
Line does not occur to Station G. If Station F is idle, Station F will ring. If Station F is busy, busy tone is
returned from Station F. Station A may not activate Call Back - CCIS to Station F. Please refer to the sec-
ond diagram on the next page.
CALLING STATION
CCIS NETWORK
IDLE
FG
Office A Office B
CALL FORWARDING - ALL CALLS SET
D
BE
C
A
NEAX2000 IVS CCIS Features and Specifications
Page 76 NDA-24159, Issue 2
Multiple Call Forwarding - Busy Line - CCIS
BE
C
A
CALLING STATION
CCIS NETWORK
IDLE
F
G
Office B
Office A
CALL FORWARDING IS SET, BUT FORWARDING DOES NOT OCCUR
CALL FORWARDING - ALL CALLS SET
D
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 77
Multiple Call Forwarding - Don’t Answer - CCIS
General Description
This feature allows the last hop of a Multiple Call Forwarding - Don’t Answer sequence to be forwarded over
a CCIS network to a station in another office.
Operating Procedure
To set Call Forwarding - Don’t Answer - CCIS from a Single-Line Telephone:
1. Lift the handset; receive dial tone.
2. Dial the Call Forwarding - Don’t Answer feature access code; receive feature dial tone.
3. Dial the outgoing trunk access code; receive a single burst of service set tone.
(This operation is required for a network using Open Numbering Plan.)
4. Dial the desired target station number and receive service set tone.
5. Wait approximately five seconds; receive service set tone.
To cancel Call Forwarding - Don’t Answer - CCIS from a Single-Line Telephone:
1. Lift the handset; receive dial tone.
2. Dial the Call Forwarding - Don’t Answer cancellation code; receive service set tone.
To set Call Forwarding - Don’t Answer - CCIS from the Attendant Console:
1. Press an idle LOOP key.
2. Dial the Call Forwarding - Don’t Answer feature access code; receive feature dial tone.
3. Dial the originating station number.
(This operation is required for a network using Open Numbering Plan.)
4. Dial the outgoing trunk access code; receive a single burst of service set tone.
5. Dial the desired target station number and receive service set tone.
6. Press the RELEASE key.
To cancel Call Forwarding - Don’t Answer - CCIS from the Attendant Console:
1. Press an idle LOOP key.
2. Dial the Call Forwarding - Don’t Answer cancellation code; receive feature dial tone.
3. Dial the originating station number; receive service set tone.
To set Call Forwarding - Don’t Answer - CCIS from a Multiline Terminal:
1. Lift the handset or press the SPKR key; receive dial tone.
2. Press the Call Forwarding - Don’t Answer feature key; receive feature dial tone.
NEAX2000 IVS CCIS Features and Specifications
Page 78 Addendum-003 NDA-24159, Revision 2.3
July, 1998
Multiple Call Forwarding - Don’t Answer - CCIS
3. Dial the outgoing trunk access code; receive a single burst of service set tone.
(This operation is required for a network using Open Numbering Plan.)
4. Dial the desired target station number and receive service set tone.
5. Wait approximately five seconds; receive service set tone. The LED lights and the LCD displays:
6. Replace the handset or press the SPKR key.
To cancel Call Forwarding - Don’t Answer - CCIS from a Multiline Terminal:
1. Lift the handset or press the SPKR key; receive dial tone.
2. Press the Call Forwarding - Don’t Answer feature key; the LCD displays:
3. Dial “*”; receive service set tone. The LED of the associated feature key will be extinguished. The LCD displays:
4. Replace the handset or press the SPKR key.
Service Conditions
1. Multiple Call Forwarding - Don’t Answer - CCIS service can be forwarded as many times as desired. The
call will stop forwarding when it terminates to an Attendant Console or to a station that is not assigned this
feature.
2. When a station encounters a Call Forwarding - Don’t Answer - CCIS condition and the forwarded to station
(in the same office) is busy, the system will check the status of the forwarded to busy station at intervals of
approximately ten seconds.
3. Multiple Call Forwarding - Don’t Answer - CCIS service can be utilized by the following incoming calls:
• Intra - Office
• Direct Inward Dialing (DID)
• Direct-In Termination (DIT)
• Night Connection
• Hot Line
Forwarding Station Number
Series III Series E
Series III Series E
Series III Series E
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 79
Multiple Call Forwarding - Don’t Answer - CCIS
4. If a station transfers a call to another station with Call Forwarding - Don’t Answer - CCIS service and releases
from the connection, Recall will override Call Forwarding - Don’t Answer - CCIS if the call is unanswered
after a predetermined time.
5. Multiple Call Forwarding - Don’t Answer - CCIS will not be activated if the calling party encounters a busy
station that has activated Call Forwarding - Busy - CCIS service.
6. If a station is Call Forwarding - Don’t Answer - CCIS to another station in a different tenant and that station
is Call Forwarding - Don’t Answer - CCIS to the Attendant Console, the calling station (via CCIS) will be
connected to the called station’s Attendant Console.
7. For Multiple Call Forwarding - Don’t Answer - CCIS service, the display on a Multiline Terminal will show
the terminating station number for the calling party. For the terminating station, the display on the Multiline
Terminal will show the forwarded from station number and the calling party number (station or trunk).
8. When Multiple Call Forwarding - Don’t Answer - CCIS is used, the following conditions exist:
A. Station A calls Station B. Station B is set to Multiple Call Forwarding - Don’t Answer - CCIS from Station
C to Station G. Multiple Call Forwarding - Don’t Answer - CCIS occurs to Station G. Refer to the first
diagram on the next page.
B. Station A calls Station B. Station B is set to Multiple Call Forwarding - Don’t Answer - CCIS from Station
C to Station F. Station F is Call Forwarded - Don’t Answer - CCIS to station G. Multiple Call Forwarding
- Don’t Answer - CCIS does not occur to Station G. If Station F is idle, Station F will ring beyond the
expiration of the Don’t Answer Timer. Refer to the second diagram on the next page.
NEAX2000 IVS CCIS Features and Specifications
Page 80 NDA-24159, Issue 2
Multiple Call Forwarding - Don’t Answer - CCIS
CALLING STATION
CCIS NETWORK
IDLE
FG
Office A Office B
CALL FORWARDING - ALL CALLS SET
D
BE
C
A
BE
C
A
CALLING STATION
CCIS NETWORK
IDLE
F
G
Office B
Office A
CALL FORWARDING IS SET, BUT FORWARDING DOES NOT OCCUR
CALL FORWARDING - ALL CALLS SET
D
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 81
Night Connection - Fixed - CCIS
General Description
When the Night mode has been entered, this service feature routes calls normally directed to the Attendant Con-
sole to a preselected station in another office, through the CCIS network.
Operating Procedure
To answer a Night Connection - Fixed - CCIS call:
1. An incoming call to the Attendant Console in Night mode is automatically transferred to a preselected Night
Connection station belonging to a different office.
2. The calling party hears ringback tone.
3. Ring signal is sent to the Night Connection station.
4. The Night Connection station goes off-hook to answer the incoming call.
Service Conditions
1. The night stations to which calls are routed are designated by Speed Calling - System.
2. There is a maximum of 100 destination stations.
3. The night stations to which calls are routed via this service can be assigned on an individual trunk basis.
4. Destination stations can be part of a Hunt Group.
5. A destination station can be changed using the Call Forwarding - All Calls - CCIS feature.
6. Call billing to the outside party starts when the incoming call connects to the CCIS trunk.
7. If the called station does not answer after a predetermined time, the incoming call (without release signal) is
automatically cut off.
NEAX2000 IVS CCIS Features and Specifications
Page 82 NDA-24159, Issue 2
Night Connection - Flexible - CCIS
General Description
This feature provides an inter-office night connection service, via the CCIS network, when the calling station
and the night station belong to different offices.
Operating Procedure
To set Night Connection - Flexible - CCIS:
1. The Attendant or fixed night station user in the destination office sets Call Forwarding - All Calls - CCIS to
a station in another office.
To answer Night Connection - Flexible - CCIS calls:
1. In the Night mode, incoming calls to the Attendant Console are automatically transferred to a preselected
Night Connection station belonging to a different office.
2. The calling party hears ringback tone.
3. Ring signal is sent to the Night Connection station.
4. The Night Connection station goes off hook to answer the incoming call.
Service Conditions
1. The night stations to which calls are routed via this service are designated by Night Connection - Fixed and
Call Forwarding - All Calls - CCIS.
2. The night stations to which calls are routed via this service can be assigned on an individual trunk basis.
3. Destination stations can be part of a Hunt Group.
4. Destination stations are assigned on a flexible basis via the Call Forwarding - All Calls - CCIS feature.
5. Call billing to the outside party starts when the incoming call connects to the CCIS trunk.
6. If the called station does not answer after a predetermined time, the incoming call (without release signal) is
automatically cut off.
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 83
Outgoing Trunk Queuing - CCIS
General Description
This feature allows a CCIS network station, upon encountering an all trunk busy signal, to dial a specified access
code and enter a first-in, first-out queue. As soon as a CCIS trunk becomes available, stations in the queue will
be called back on a first-come, first-served basis.
Operating Procedure
To activate Outgoing Trunk Queuing - CCIS:
1. Dial the trunk access code; receive dial tone.
2. Dial the desired number; receive busy tone.
3. Press the hookswitch momentarily; receive feature dial tone.
4. Dial the Outgoing Trunk Queuing - CCIS feature access code; receive service set tone.
5. Replace the handset.
To cancel Outgoing Trunk Queuing - CCIS:
1. Dial the Outgoing Trunk Queuing - CCIS cancellation code; receive service set tone.
Service Conditions
1. When an outgoing trunk becomes available, the user's station will ring for 30 seconds. If not answered within
that time, the station will automatically be dropped from the queue.
2. The system will automatically dial out the called subscriber number when the handset is lifted.
3. Individual stations can only initiate one Outgoing Trunk Queue - CCIS at a time. Subsequent attempts will
result in reorder tone.
4. Stations may be allowed or denied by Class Of Service - Individual.
5. This feature is allowed from a station without a held call.
6. This feature is not available for an Attendant Console.
7. The maximum number of simultaneous Outgoing Trunk Queues is 32.
8. Call Pickup Group cannot be used to answer a call directed to another station using the Outgoing Trunk
Queuing feature.
9. Outgoing Trunk Queuing is common to all the Central Office type trunks (DDD, FX, WATS, etc.) in the sys-
tem.
10.The Outgoing Trunk Queuing callback will return to the originating station, not the Call Forwarding termi-
nating station.
11.Account Code information can be recorded on the Station Message Detail System (SMDR) when used in con-
junction with Outgoing Trunk Queuing - CCIS.
NEAX2000 IVS CCIS Features and Specifications
Page 84 NDA-24159, Issue 2
Outgoing Trunk Queuing - CCIS
12.This feature is not available under the following conditions:
• When a station user in the NEAX2000 IVS system encounters a situation where all the outgoing trunks
from another switching office (connected through CCIS) are busy.
• When a station user in another switching office (connected through CCIS) encounters a situation where
all the outgoing trunks from the NEAX2000 IVS system are busy.
13.If a station user dials a station in another office, via CCIS, and encounters a situation where all the CCIS
trunks are busy, the NEAX2000 IVS system can automatically provide an alternate route employing the
Least Cost Routing (LCR) feature.
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 85
Paging Access - CCIS
General Description
This feature provides dial access to paging equipment from an Attendant Console or a station, through the CCIS
network.
Operating Procedure
To access paging equipment through CCIS:
1. Lift the handset; receive dial tone.
2. Dial the Paging feature access code.
3. The connection to paging equipment is established.
Service Conditions
1. Amplifiers and speakers must be provided by the customer.
2. One trunk circuit from a Central Office Trunk (COT) circuit card is required for each Paging Access.
3. Where Tenant Service is provided, separate access codes and hardware should be provided for each tenant.
4. A maximum of three digits can be used for the Paging feature access code.
NEAX2000 IVS CCIS Features and Specifications
Page 86 NDA-24159, Issue 2
Restriction From Outgoing Calls - CCIS
General Description
This feature automatically restricts users of preselected stations from placing outgoing calls and/or certain mis-
cellaneous trunk calls through CCIS, without Attendant assistance.
Operating Procedure
No manual operation is required.
Service Conditions
1. The restricted station will automatically receive reorder tone upon attempting to place a restricted outgoing
call.
2. This feature is programmed in system data from the Maintenance Administration Terminal (MAT) or Cus-
tomer Administration Terminal (CAT).
3. Non-restricted stations within the system can use the Call Transfer - All Calls feature for outgoing calls to
stations restricted by this feature.
4. Refer to the Class Of Service - Individual and Day/Night Class Of Service Features and Specifications for
further details.
5. Station line access to a given trunk group is controlled by assigning a Route Restriction Class (RSC) to each
line. There can be a maximum of eight different RSCs (1-8) per system, each of which can be programmed
to restrict an assigned station from none, one, or more than one trunk route (maximum of 64 trunk routes).
6. Call Transfer - All Calls: If a restricted station user calls another station, the called station cannot use the Call Transfer
feature to connect the calling station to a trunk route to which the restricted station is denied dial access. If a transfer is
attempted, the second party station is rung back.
7. Tie Line Access: If the station user accesses a tie line trunk to a distant office (outside the CCIS network),
access to outside exchanges can only be controlled by the distant office.
8. Conference: If a restricted station user calls another station, the called station cannot add on an outside ex-
change party via a trunk route in which the restricted station is denied dial access. An attempt to add on will
result in a split connection, via switch hook flash.
9. Night Service: Restrictions can be changed for a given station when the system is in the Night mode of op-
eration.
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 87
Single-Digit Station Calling - CCIS
General Description
This feature allows the assignment of single-digit station numbers.
Operating Procedure
1. Lift the handset; receive dial tone.
2. Dial the single-digit preprogrammed station number.
3. The called station will be rung.
Service Conditions
1. The single-digit station number must be different from the first digit of:
• A Trunk Access Code
• A Service Feature Access Code
• Other Station Numbers
2. Timing start is not available with this feature.
NEAX2000 IVS CCIS Features and Specifications
Page 88 NDA-24159, Issue 2
Station-Controlled Conference - CCIS
General Description
This feature allows any station of the NEAX2400 IMS to establish a conference among a maximum of eight
parties of stations and/or trunks (inside and outside parties) of the NEAX2000 IVS system, through CCIS.
Operating Procedure
To initiate a Station-Controlled Conference:
1. The station user wishing to establish the conference (the conference leader) calls all parties and advises them
of the conference.
2. All participating stations then call the Conference extension number.
3. The conferees are automatically connected.
4. Any push-button station within the conference can dial “9” to lock out additional parties, thereby ensuring
privacy.
5. If the conference leader desires, each participant may be transferred into the conference.
To release from a Station-Controlled Conference call:
1. If any push-button station user in the conference dials “0”, all the conferees will be disconnected. Otherwise,
the conference is terminated after all the parties have hung up.
2. An individual conferee releases from the conference call by hanging up. All other conferees remain connect-
ed.
Service Conditions
1. A conference unit (PA-CFTB) must be mounted in the NEAX2400 IMS.
2. Stations and Attendants of the NEAX2000 IVS system cannot be the conference leader.
CCIS
Conference leader
CFT
NEAX2000 IVS NEAX2400 IMS
(Station)
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 89
Station-to-Station Calling - CCIS
General Description
This feature permits any station user to dial another station directly, through CCIS, without Attendant assistance.
Operating Procedure
To place a Station-To-Station Call:
1. Lift the handset and receive dial tone.
2. Dial the desired station number.
Service Conditions
1. If the called station is off-hook, the originating station receives a busy tone. Otherwise, the called station will
ring and the caller will hear ringback tone.
2. Station-To-Station Calling between tenants in the CCIS network will not be restricted.
3. The maximum number of digits per station number (not including the office code) is four.
4. The same station numbers cannot be duplicated in the same system.
5. The release process is First Party Release.
NEAX2000 IVS CCIS Features and Specifications
Page 90 NDA-24159, Issue 2
Station-to-Station Calling - Operator Assistance
- CCIS
General Description
This feature allows a station user to call another station in the CCIS network, with the assistance of an Attendant
Console operator.
Operating Procedure
To place a Station-To-Station Call through the Attendant Console:
1. Lift the handset; receive dial tone.
2. Dial the operator access code.
3. Relay the desired station number to the Attendant.
4. The Attendant dials the station number.
5. The calling and called parties are connected when the Attendant presses the RELEASE key.
Service Conditions
1. The Attendant may drop out of the connection either before or after the called party has answered.
2. Even if the called station does not answer within 30 seconds, the Automatic Recall feature will not be acti-
vated.
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 91
Toll Restriction - 3/6 Digits - CCIS
General Description
This feature allows the NEAX2000 IVS to be programmed to restrict outgoing calls, through CCIS, according
to specific Area and/or Office Codes. This restriction is determined on the basis of a three-digit Area Code or
six-digit Area and Office Code numbering plan.
Operating Procedure
No manual operation is required.
Service Conditions
1. The programmed restriction pattern can consist of codes to be allowed or codes to be denied.
2. The Toll Restriction - CCIS feature is assigned on a per-line, Class Of Service - Individual basis.
3. When a toll call is denied, reorder tone is returned to the calling party.
4. The Toll Restriction feature is assigned on a per-line, Route Restriction Class (RSC), Class-Of-Service basis.
When provided, this feature is applicable on a per-trunk route basis.
NEAX2000 IVS CCIS Features and Specifications
Page 92 NDA-24159, Issue 2
Trunk Answer From Any Station - CCIS
General Description
This feature allows any station, not restricted from incoming calls, to answer incoming calls when the network
is in Night mode.
When this feature is activated, incoming exchange network calls will activate a common alert Trunk Answer
From Any Station (TAS) signal at the customer premises. By dialing a specified code, any station may answer
the call and extend it to any other station, in the CCIS network, using Call Transfer - All Calls - CCIS.
Operating Procedure
To answer an incoming call in Night mode:
1. The TAS signal (bell, buzzer, etc.) sounds indicate an incoming call.
2. Lift the handset; receive dial tone.
3. Dial the TAS access code.
4. Connect to the incoming call.
Service Conditions
1. A Listed Directory Number (LDN) incoming call, from the main office on the CCIS network, will be for-
warded to the TAS equipment.
2. A TAS indicator can be provided on a CCIS trunk route basis.
3. A maximum of eight LDNs can be assigned in the same system.
4. A LDN incoming call, from the main office in the CCIS network, will be terminated in the following order:
A. Night Connection - Flexible - CCIS
B. Night Connection - Fixed - CCIS
C. Trunk Answer From Any Station - CCIS
5. Individual stations can be denied access to this feature via Class Of Service - Individual.
6. A C.O. incoming call, terminating in Night mode, may be forwarded to the main office through the CCIS
network.
7. This feature is a combination of the Night Connection - Fixed and Listed Directory Number Display - Atten-
dant features.
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 93
Trunk-to-Trunk Restriction - CCIS
General Description
This feature allows trunk-to-trunk tandem restriction at counterpart’s sending of caller’s information (e.g., caller
is a trunk) through the CCIS Network.
Case 1: A tandem connection at the following office can be restricted by Trunk Restriction Class of Trunk A
and Outgoing Connection Restriction data of Trunk B.
Case 2: When Station B transfers an Incoming Call through CCIS to Trunk C, a trunk-to-trunk connection can
be restricted by Trunk Restriction Class of Trunk A and Outgoing Connection Restriction data of Trunk
C.
Operating Procedure
No manual operation is required.
Service Conditions
1. This feature is programmed in system data on a trunk route basis.
2. When the distant office is a NEAX2400 IMS, transfer of Trunk Restriction Class must be set in system data.
INCOMING
Trunk A
Office CCIS Office
OUTGOING
Trunk B
TRUNK TRUNK
AB
INCOMINGTRUNK
Trunk A
Office CCIS Office
Station B
Trunk C
Transfer by
CONSULTATION
HOLD
B
A
NEAX2000 IVS CCIS Features and Specifications
Page 94 NDA-24159, Issue 2
Uniform Numbering Plan - CCIS
General Description
In a CCIS network, a Uniform Numbering Plan enables a station user to call any other station in the network.
Two alternative numbering plans are provided. In the first plan, the station user dials a three-, four- or five-digit
station number. The office in which the called station is located is identified by either the first digit or the first
two digits of the station number. In the second plan, the station user dials a one-, two- or three-digit office num-
ber and a two-, three- or four-digit station number.
Operating Procedure
To call a station at another office using Numbering Plan 1:
1. Lift the handset; receive dial tone.
2. Dial the three-, four- or five-digit station number.
3. The call is routed to another office according to programmed routing information, and the called station
rings.
4. The called station answers and the parties are connected.
To call a station at another office using Numbering Plan 2:
1. Lift the handset; receive dial tone.
2. Dial the one-, two- or three-digit office code and the two-, three- or four-digit station number.
3. The call is routed to the office designated by the office code. The called station rings.
4. The called station answers and the parties are connected.
Service Conditions
Numbering Plan 1:
1. All the station numbers must be three, four or five digits in length.
2. The location of the office can be identified by either the first digit or the first two digits of the station number.
Numbering Plan 2:
1. Each office in the CCIS network is assigned a one-, two- or three-digit office code and each station in the
office is assigned a two-, three- or four-digit station number.
2. Within the same office, a station-to-station call is made by simply dialing the two-, three- or four-digit station
number.
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2 Page 95
Uniform Numbering Plan - CCIS
54XX
3XXX
• 3,4 or 5-Digit 4XXX
51XX 52XX
6XXXX
Public Main Office
Tributary Office
Satellite Office
Public
• First one or two digits
Station Numbers
indicate the Office Location Network
Network
Main Office
XXXX
XXXX
• 1,2 or 3-Digit Office Code
XXXX
XXXX XXXX
XXXX
222
244
233
OFFICE CODE
Public
Tributary Office
Satellite Office
Public
Network
Network
• 2,3 or 4-Digit Office Code
Station Number - UNIFORM NUMBERING PLAN
Office code and station number - UNIFORM NUMBERING PLAN
NEAX2000 IVS CCIS Features and Specifications
Page 96 Addendum-003 NDA-24159, Revision 2.3
July, 1998
Voice Call - CCIS
General Description
This feature provides a voice path, through the CCIS network, between a Multiline Terminal in one office and
a Multiline Terminal in another office. This path is established from the calling party to the called party’s built-
in speaker. If the called party’s MIC
lamp is on, the called party can converse hands-free.
Operating Procedure
From a Multiline Terminal to another Multiline Terminal:
1. The originating Multiline Terminal user dials the desired station number, in a different office, and receives
ringback tone.
2. The calling party presses the Voice Call feature key. A signal tone is transmitted over the CCIS network to
the called party’s speaker. The calling party’s LCD display shows:
3. The called party presses the MIC key (if the MIC LED is not lit) to allow two-way conversation with the
calling party.
Service Conditions
1. Once a Voice Call - CCIS has been activated, the called station will appear busy on Multiline Terminals with
a secondary extension.
2. A Voice Call will follow Call Forwarding - All Calls - CCIS and Call Forwarding - Busy.
3. A Voice Call - CCIS will terminate at the station whose primary extension equals the called extension.
4. Only the called station user can respond in a hands-free manner.
5. The Hands-Free - Answerback feature, for answering a voice call, is possible only when the MIC
lamp of
the called Multiline Terminal is illuminated.
Called Multiline Terminal
Series III Series E
NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Revision 2.3 Addendum-003 Page 97
July, 1998
Voice Mail Integration - CCIS
General Description
This feature allows any station user in the CCIS Network to utilize the Voice Mail System (VMS) with the Mes-
sage Center Interface (MCI).
Operating Procedure
To record a message into the VMS:
1. Go off-hook and receive Dial Tone.
2. Dial the voice mail station number and receive Ringback Tone.
3. Follow the instructions given by the VMS.
To retrieve a message from the VMS:
1. Go off-hook and receive Dial Tone.
2. Dial the voice mail station number and receive Ringback Tone.
The LCD display
[ xxx]
VMS:Voice mail station number
3. Follow the instructions given by the VMS.
To set call forwarding to the VMS:
• Call Forwarding - All Calls
• Call Forwarding - Busy Line
• Call Forwarding - Don’t Answer
• Split Call Forwarding - All Calls
• Split Call Forwarding - Busy Line
• Split Call Forwarding - Don’t Answer
1. Go off-hook and receive Dial Tone.
2. Dial the Call Forwarding or Split Call Forwarding feature access code and receive Special Dial Tone.
3. Dial the voice mail station number; receive Service Set Tone.
The LCD displays:
[SET xxxx]
VMS:Voice mail station number
Connection when a station line number whose call forwarding is set to a VMS is called from another station:
1. Go off-hook and receive Dial Tone.
NEAX2000 IVS CCIS Features and Specifications
Page 98 Addendum-003 NDA-24159, Revision 2.3
July, 1998
Voice Mail Integration - CCIS
2. Dial the desired station number; receive Ringback Tone.
The LCD displays:
[FDA xxx]
VMS:Voice mail station number
3. Follow the instructions given by the VMS.
Service Conditions
1. Rotary telephones are denied access to the VMS.
2. A station in either NEAX2000 IVS or NEAX2400 may set call forward outside to the VMS. Any calls for-
warded to the VMS will be directed to the personal Mail Box of the station that is forwarded.
3. Once a message is left in the VMS, the VMS can send Message Waiting Indication to the forwarded station.
4. The destination station number of the VMS must be assigned in system programming for message retrieval
via the Message Wait feature.
5. The station user may set, Call Forwarding-All Calls- CCIS, -Busy Line-CCIS, -Don’t Answer - CCIS to trans-
fer an incoming call to the VMS.
6. When a call is received from the CCIS trunk to the VMS, the ANI information is not added to the call con-
nection status information even though the ANI information is sent from the network.
ADDENDUM-001 ADDENDUM-002 ADDENDUM-003 ADDENDUM-004
DATE NOVEMBER, 1996 DATE NOVEMBER, 1997 DATE JULY, 1998 DATE
ADDENDUM-005 ADDENDUM-006 ADDENDUM-007 ADDENDUM-008
DATE DATE DATE DATE
NEAX2000 IVS
CCIS Features and Specifications Addendum Revision Sheet 1/2
NDA-24159 ISSUE 2
PAGE No. ADD. No.
001 002 003 004 005 006 007 008
i
ii
iii 2.1 2.2 2.3
iv 2.1 2.2 2.3
v2.3
vi 2.3
1
2
3
4
5
6
7
8
9
10 2.3
11 2.3
12
13
14
15
16 2.3
17 2.3
17-1 2.3
17-2 2.3
18
19 2.3
20 2.3
20-1 2.3
20-2 2.3
21
22 2.3
23 2.3
23-1 2.3
23-2 2.3
24
25
26 2.3
27
28
29
30 2.3
31
32 2.2
33
34
35
36
37
38
39
40 2.1
41 2.1
42 2.1
42-1 2.3
42-2 2.3
43
44
45
46
47 2.3
48
49
50
51
52
53
54
55
56
57
58 2.3
59
60
61
62
PAGE No. ADD. No.
001 002 003 004 005 006 007 008
ADDENDUM-001 ADDENDUM-002 ADDENDUM-003 ADDENDUM-004
DATE NOVEMBER, 1996 DATE NOVEMBER, 1997 DATE JULY, 1998 DATE
ADDENDUM-005 ADDENDUM-006 ADDENDUM-007 ADDENDUM-008
DATE DATE DATE DATE
NEAX2000 IVS
CCIS Features and Specifications Addendum Revision Sheet 2/2
NDA-24159 ISSUE 2
63
64
65
66
67
68
69
70 2.3
71
72
73
74 2.3
75
76
77
78 2.3
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96 2.3
97 2.3
98 2.3
99
100
PAGE No. ADD. No.
001 002 003 004 005 006 007 008 PAG E N o. ADD. No.
001 002 003 004 005 006 007 008

Navigation menu