No Fuss Warranty
User Manual: No Fuss Warranty
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Save time with Daikin UK’s no fuss warranty
procedure by making a claim over the phone!
your comfort. our world.
No fuss warranty
How to make your claim over the phone
SERVICE FOR INSTALLERS NO FUSS S002
www.daikin.co.uk
Copyright 2010 Daikin. 10.10
When you call the warranty team, please ensure have the
following information to hand:
• Your company name and/or account number
• Full model and serial number (found on the unit)
• Date of installation
• Location of installation
• Reason for failure.
Upon receipt of the above information, our warranty team will
immediately evaluate your claim. If successful, Daikin UK will
send the free replacement part without any need for you to
send in an order.
Subject to stock, the replacement part will be sent via FREE
standard next day delivery without an invoice. Furthermore,
you will automatically receive a credit note for the standard
labour contribution allowance within a week of the claim
being accepted!
Before calling the warranty hotline, we recommend you confirm
your diagnosis with our Aftersales Technical Support department
on 0845 641 9200 or technicalhelp@daikin.co.uk.
Please note...
Equipment must be installed and maintained in accordance
with Daikin guidelines and with good industry practice. This is a
condition of the warranty.
Save time with Daikin UK’s no fuss warranty procedure by making a claim over
the phone! To process a claim simply call the Daikin UK Warranty Hotline on
0845 641 9275 and speak to our dedicated warranty team.
For further information…
Visit: www.daikin.co.uk
Call: 0845 641 9275
Email: warranty@daikin.co.uk
Fax: 0845 641 9299
Contact
The Daikin UK warranty hotline is available between the
following times, excluding bank holidays:
3 Order from site by telephone
3 Immediate evaluation of claim
3 Free of charge part and next day delivery
3 Credit for standard labour contribution allowance given in five working days
3 No faxed purchase order necessary
3 No invoice issued
3 No forms to complete
3 No dispute or follow-up period
Open weekdays 9am – 5.30pm
This document is intended for use as a guide to the main issues described. It is not intended to be a statement of law and customers should take legal advice
as appropriate. Daikin Airconditioning UK Ltd accept no responsibility for any errors or omissions. Correct at time of print (October 2010).
