Orientation Resource Guide
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Orientation Resource Guide
August 2018
Get to know your school and its resources
better!!!!
You are expected to know this stuff!!!
Tartan Ink
●Hours
o 8AM-8PM M-F
●Location
o Cohon Center Lower Level
o Tepper Copy Center in the lower level of Posner Hall
o SEI Copy Center and Printing & Mailing Center located at 6555
Penn Avenue.
●Services Provided
o Booklets
o Flyers and Posters
o Large Format Posters
o Laminating and Binding
o Passport Photos
o Postcards
o Brochures
o UPS Shipping and Drop-Off point
●Can submit print orders online and pickup at store
●Turn-around time determined by size of order
●Questions from a first year:
o I plan on doing research for the school, where can I print posters?
▪If your research department doesn’t have their own way of
printing, you can come to Tartan Ink to print large high
quality posters
o If I want to print a bunch of flyers to advertise an event, where can
I do that?
▪If you don’t want to use your printer quota, you can go to
Tartan Ink! However, it will cost you money.
o I need to take a passport photo to do some study abroad stuff, do I
have to find somewhere off campus to do that?
▪No! You can print passport photos right here on campus at
the Tartan Ink
The HUB
●Hours
o Monday, Wednesday, and Friday: 8:30AM-4:30PM
o Tuesday and Thursday: 8:30AM-4:30PM
●Location
o Lower Level Warner Hall
●Services Provided
o Financial Aid
▪Award notices
▪Loans
▪Outside scholarships
o Registrar
▪Registration
▪Transcripts
▪Grades
o Student Accounts
▪Invoices
▪Online Payments
●Website
o Contains info on registration, financial aid, the academic calendar,
info for parents and families, and payment options
●SIO
o Scheduling
o Online banking
o Review grades
o Update personal information
o Points out who your HUB Liaison is
▪Assigned based upon college
▪Handle all financial transactions and transcript requests,
anything other than ID photos, through them
●Important Dates
o August 15, 2018: Fall semester payment due
o August 27, 2018: First day of fall semester classes
o September 3, 2018: Labor Day - no classes
o September 5, 2018: The Fair, formerly the Activities Fair
o September 10, 2018: Last day to add/drop with 100% tuition refund
o October 12-14, 2018: Family weekend 2018
o November 21-23, 2018: School closed for Thanksgiving
o December 17, 2018: Last day of final exams for fall 2018
●Questions from a first year:
o I lost my ID card, where can I go to get a new one?
▪You will have to go to the HUB to get a new ID card, but it
will cost about $25 to get a new card.
o Where can I go if I need to talk to someone about financial aid or
my school account?
▪The HUB handles all of those kinds of things but you can also
email your HUB Liaison, whose information can be found in
the resources tab of SIO
o A program/job I am trying to apply to needs a copy of my
transcript/verification of enrollment, how do I get one of those?
▪You can request an electronic transcript and a verification of
enrollment anytime online through SIO, and if the
program/job requires a hard copy then you can go into the
HUB to request an official hard copy.
Office of Disability Resources
●Hours:
o Monday-Friday: 8:30AM-5PM
o By appointment only
●Location:
o 5136 Margaret Morrison Street
●Students with disabilities have the right to receive reasonable
accommodations that will allow them to succeed on campus in and out of
the classroom
●Students can set up a free, confidential appointment anytime
oaccess@andrew.cmu.edu
o 412-268-7632
●Serves all types of disabilities, both visible and invisible
●Documentation of the disability is generally required, see website for
more information
●There is no fee associated with this service
●Services include:
o Extended exam times
o Special housing accommodations
o Flexible due dates
o Proctored exams
o Note taking assistance
o Distraction reduced testing environment
o Preferred seating
o Ability to record lectures
o Books in alternate formats
●Questions from a first year:
o At my old school I had accomodations for test-taking, but I doubt
CMU has anything like that.
▪In fact, we do! If you can show a valid reason, the Office of
Disability Resources can help make an accommodation plan
for you, which can include a distraction-reduced testing
environment, proctored tests, or anything else someone
might need!
o I had an injury and it will be difficult to get to my room for a while,
is there anyone I can talk to about that?
▪Yup! The Office of Disability Resources handles both
long-term and short-term disabilities, so if you think you
might need some accommodation then you can set up an
appointment with them on their website!
Academic Development
●Hours:
o No set hours, vary by service
●Location:
o Cyert Hall B5
●Provides academic help for all undergraduate students in all schools in
the university
●Services
o Student consultation and learning resources
o Peer tutoring
▪Walk-in
●In residence halls
●Geared towards large Intro courses
▪Scheduled
●Available for any University course
o Supplemental instruction (SI)
▪Not replacement for lectures
▪Attendance not required upon signup
▪Held twice weekly for 1 hour sessions, plus exam reviews
▪Fall 2018 courses:
●Modern Chemistry I
●Organic Chemistry I
●Introduction to Electrical and Computer Engineering
●Physics I for Engineers
o EXCEL Collaborative Learning Groups
▪Usually 10 or less people
▪Attendance required upon sign up
▪Available for 20 courses in Fall 2018
o Academic Coaching
▪Help students to learn new academic skills
●Textbook reading
●Time management
●Etc.
●Questions from a first year:
o In High School we had organized study sessions, does CMU do
anything like that or will I have to organize my own?
▪A lot of intro classes have SI and EXCEL sessions, which are
organized recaps of what you are learning in class led by
trained academic development employees.
o I never really learned how to study in High School and now I’m
kind of nervous about CMU, I know it’s super tough here.
▪Don’t worry, a lot of students start out in the exact same
situation. If you ever feel like your struggling and need some
help learning study skills, Academic Development can help
teach you those kinds of things.
o I don’t really like the teaching style of my TA or professor and I get
kind of nervous in groups, are their any one-on-one tutoring
sessions available through the school?
▪Through academic development you can organize a weekly
hour long tutoring session for any class on campus. Best of
all, it’s free!
Desk Services
CHANGE FROM PREVIOUS YEARS
●New Neighborhood Model
●Locations:
o Morewood Gardens
o Donner
o Residence on Fifth
●Hours
o Morewood and Donner: 10AM-2AM
o Residence on Fifth: 24/7
●More resources at desk
o Toilet paper
o Trash bags
o Orientation booklets
o Checkout equipment
o Troubleshoot printer issues
●DESK ATTENDANTS WILL NOT BE ABLE TO GRANT ACCESS TO THE
BUILDINGS
o Morewood Neighborhood Residents (Morewood, Stever, and
Mudge) will have access to Morewood
o Oakland Neighborhood Dorms will have access to the Residence on
Fifth
o Residents of The Hill must request permission from their
Housefellow to use the music rooms in Donner and will have
access to the Donner lobby printer
o No other students will have access to these areas
●Questions from a first year:
o I met someone during Playfair that lives in Donner but I live in
Morewood. They want me to come by their room later to see their
Playstation. Is there anyway I can get into the building?
▪Unfortunately not on your own. Your friend can come down
and let you in but your ID card does not have access to that
building.
o I live in Mudge but I need to use one of the computer clusters. Do I
have to go all the way to Campus to use one?
▪Nope! Because you live in the Morewood neighborhood, you
have access to Morewood Gardens and the computer cluster
there!
Global Communication Center
●Hours
○Sunday: 5PM-8PM
○Monday-Thursday: 11AM-8PM
○Friday: 10AM-4PM
○Can walk-in or set up an appointment
●Location:
○Hunt Library First Floor
●Services Provided
○Help on anything that involves communicating an idea from one
person to another
■Powerpoints
■Essays
■Personal statements
■Resumes/cover letters
■Lab reports
■Speeches
■Posters
■Emails
■Grant proposals
○Can be involved at any stage of the development process
■Brain-storming
■Writing
■Revising
■Editing
○Completely free
○Offers 1 on 1 appointments and also group workshops
●Questions from a First Year
○Hey I’ve never really written a research paper or made a poster or
anything like that before. Is someone gonna show us how to do
that?
■Your professors will provide some guidance in what they
want from each assignment but if you’re struggling still you
can go to the Global Communication Center at any point for
help on whatever you are working on.
○I’ve never been that good at writing or communicating my ideas to
other people, is there anyway I can go to for help?
■Sure, you can go to the Global Communication Center for
help on any specific project you are working on but if you
just want general help the GCC also holds scheduled
workshops. You can see the schedule for those on their
website.
Intercultural Communication Center
●Hours:
○Monday-Friday: 9AM-5PM
●Location:
○Warner Hall 308
●Services provided:
○Designed to help non-native english speakers develop the ENglish
language skills and cultural understanding needed to succeeded at
CMU
○Non-credit seminars and workshops to develop academic
language skills
○ITA test for any non-native english speaker who wants to be a TA
●Questions from a First Year:
○I am having trouble understanding some of the technical and
academic jargon in my classes, what can I do to improve this?
■The ICC has many workshops and seminars to help
non-native english speakers develop their academic
language skills, and you can also set up a 1 on 1 appointment
if you like.
○As a non-native English speaker, do I have to do anything special if
I want to be a TA?
■Yes, you must show academic language proficiency by taking
the ITA test with the ICC, although you can also use your
TOEFL score.
●You don’t necessarily need to know these tests, they
are simply assessments of english language
proficiency
Career and Professional Development Center
●Hours:
○Monday-Friday: 8:30AM-5PM
●Location
○West Wing 2nd Floor
●Services Provided
○New myCareerPath Program
■mySELF: Who am I and what do I stand for?
●Interest Assessments
●Informational Interviews
●Alumni Shadowing
●Individual Career Consultations
■mySTORY: How do I tell my employers who I am?
●Resumes
●Cover Letters
●Online Profile
■myCONNECTIONS: How do I network to find a job?
●Family
●Alumni
●Recruiters
●Professional Groups
○Can set up appointments with people who’s expertise is in your
major/college via appointment
●Questions from a First Year:
○I’ve never really had to apply for a job before so I don’t really know
how to write a resume or anything. Can CMU help with that?
■Sure! The CPDC offers help in determining what field you
might be interested in, how to write resumes and cover
letters, and can even help you with mock interviews so
you’re well prepared when that time comes!
○You know I am kind of nervous about internships. How does
everyone find jobs at all these cool places?
■If you are unsure about looking for jobs and internships, the
CPDC can connect you with resources and help you learn
how to network to expand those connections that can get
you into the career you want.
Center for Student Diversity and Inclusion
●Hours:
○Sunday: 12-9PM
○Monday-Friday: 8:30AM-9PM
○Saturday: 12-6PM
●Location
○Cohon Center Lower Level
●Services:
○Offers resources to enhance the student experience in dimensions
such as access, advocacy, success, campus climate and intergroup
dialogue
○Supports and connects:
■Historically underrepresented populations
■First generation students
■Pell Grant recipients
○Initiatives:
■First Generation/First in Family to Attend College Programs
■Race and Ethnically-Focused Programs
■Lesbian, Gay, Bisexual, Queer and Questioning (LGBQ+)
Programs
■Transgender and Non-Binary/Genderqueer Student
Programs
■Women’s Programs
■Bystander and Safe Zone Trainings
●Questions from a First Year:
○I don’t really feel connected on this campus, I don’t really see
anyone who seems like they understand me or know where I am
coming from.
■First off, we are sorry you feel that way, Orientation does its
best to help all students feel connected. But, if you want
someone to talk to, the Center for Student Diversity and
Inclusion is a hub of great resources that you might want to
check out.
○I want to get involved in advocacy efforts on campus, is there a
good group to go to for that kind of information?
■The Center for Student Diversity and Inclusion has tons of
great initiatives and advocacy efforts on campus if you want
to get involved and make this campus an even more
welcoming place.
University Health Services
●Hours:
○Monday-Wednesday: 8:30AM-7PM
○Thursday: 10AM-7PM
○Friday: 8:30AM-5PM
○Saturday: 11AM-3PM
●Location
○1060 Morewood Avenue
○Ground floor of Morewood E-Tower, entrance is behind the
inbound bus-stop at Forbes
●Services provided:
○Allergy shots
○Flus shots
○Comprehensive care management
○General Illness or injury
○Insurance
○Health promotion
○LGBTQ health
○Massage
○Medical Records
○Physicals
○Prescription refills
○Sexual Health
○Vaccinations
○Psychiatric health
○DOES NOT BILL INSURANCE, must pay for services at time
rendered then you can get reimbursed through your insurance
●Questions from a First Year:
○Hey, I’m supposed to get some immunizations for the school,
where am I supposed to do that?
■You can go to UHS at 1060 Morewood Avenue, but check in
your booklet for the exact times that they are doing
immunizations
○I need to get allergy shots but I don’t have a car to get me back and
forth to my appointments on time. Is there anywhere closer that I
can get them done?
■You can arrange to have your allergy shots done at UHS at
specific times, although this will have to be arranged with
UHS and your healthcare provider
Undergraduate Research Office
●Hours:
○Monday-Friday: 9AM-5PM
●Location
○Warner Hall 531
●Services provided
○Supports students in every area of research
■Not just scientists and engineers
○Can award grants for research
■Small Undergraduate Research Grant (SURG)
■Summer Undergraduate Research Fellowship for full-time
research (SURF)
■International SURG for those abroad
■Presentation Awards to help cover travel to conferences
●Proposals are needed for all of the above, to be
reviewed by a committee
○First-years can do research as well as upper-class students
○You can earn course credit for undergraduate research
○Can do research outside of your apartment
●Questions from a First Year:
○I’m so excited to be at CMU, I have this really cool idea for a
research project that I’ve been dying to try. How can I get
involved?
■You will need to find a project advisor to help guide you and
your project but CMU loves when people are passionate
about things! If you need funding for your project you may
also have to apply for SURF or SURG but all of that is done
through the URO.
○I’d love to get involved in research but I’m worried about my
classes and I don’t see any real use for it.
■You should go talk with the URO. Engaging in Undergraduate
Research can be really beneficial when applying for jobs and
internships. Plus, the URO can even help you get course
credit for the research, so it could actually help you with
your courses!
Counseling and Psychological Services
●Hours:
○Monday-Friday: 8:30AM-5PM
●Location
○Morewood E-Tower, 2nd Floor
○Enter under breezeway, there is a door in that tunnel between the
courtyard and the parking lot
●Services Provided
○Safe, confidential environment to talk about personal or academic
concerns
■Parents can only be told info if you sign a release form
■Information only disclosed without permission if there is
indication of danger to someone
○Connect students with mental health resources in the community
○Promote psychological growth and self-maturation
○Students first attend a consultation to determine how your needs
would best be served before a plan is drawn up
○CaPS provides short-term psychotherapy but can recommend
services in the area for those who may have longer-term needs
■usually 6-8 sessions but it is determined by you and your
therapist
■You cannot pay to continue at CaPS, as your sessions begin
to come to a close your therapist will discuss their
reccomendations for ongoing care
○All services are free
○Walk-in consultations are available for students in immediate
distress
●Questions from a First Year:
○I have struggled with mental health issues in the past and would
like to connect with any resources CMU might offer, where can I do
that?
■CaPS can offer short term psychotherapy, but if you feel you
may need something longer term they can also connect you
with other resources in the community.
○I’m really stressed about classes starting and being in a new area
away from everyone that I knew and I just don’t know what to do.
■You should always feel comfortable talking to your RA or
Housefellow but another great resource is CaPS. A lot of
students struggle with stress at CMU and CaPS can offer a lot
of help with talking through how your feeling so that you
feel comfortable again. Plus, it’s entirely free and
confidential so no one needs to know unless you want them
to know.
Carnegie Mellon Police Department
●Hours:
○24/7
●Location:
○300 South Craig Street
●CMU PDs Phone Number (YOU SHOULD KNOW THIS)
○412-268-2323
●Services Provided
○Police patrols and Call Response
○Criminal Investigation
○FIxed Guard and Foot Guard patrols
○Dignitary protection
○Event security
○Crime Prevention
○Educational Programming
○CMU Escort Service
■Escort service to get students to intersection closest to their
residence (not back to campus)
■Services Squirrel Hill, Shadyside, and Oakland
■Available 6:30PM-6:30AM
○CMU Shuttle Service
■Fixed-route, fixed-stop transportation option open to all
CMU students, staff, and faculty for free
■See routes and times online
○Can also register your property with them (bikes, laptops, etc.) so
that if the item is lost or stolen they already have the make, model,
and serial number
○Blue light service:
■Blue lights with emergency phones all around campus. If you
need help, you can call directly from those lines and CMU PD
will know where you are
●Questions from a First Year:
○Is there security on CMU’s campus? I’m kind of nervous, I’ve never
lived in a big city before
■CMU has their own police department, CMU PD, that patrols
the campus to make sure everything is safe and secure. In
fact, we have CMU PD, the Pittsburgh police department,
and even the University of Pittsburgh’s police department all
in our area so there is nothing to worry about.
○I’m nervous about going home late at night if I am on campus
studying or with clubs. What’s the best way to get home at night?
■You can check to see if the CMU shuttle service is still
running at whatever hour you are leaving, they are a free
transport service for all CMU members, or you can call the
CMU escort service and they can get you back to your
residence safe and sound, although they do not provide
transport to campus.
CMU Emergency Medical Services
●Hours:
○24/7
●Location:
○No fixed location, trained EMS students are on duty at all times in
various locations on campus
●Services provided:
○Reached via calling CMU PD (again, thats 412-268-2323)
○Responds to all on-campus medical emergency calls including at
the Mellon Institute and the Residence on Fifth
○Works with Pittsburgh EMS to get transport to hospitals
○Usually arrive in ~5 minutes
■911 would take ~10 minutes and they don’t know CMU’s
buildings as well as EMS
○Can provide alternatives to ambulance transport for non-critical
patients
○Free care from EMR and EMT certified students
●Questions from a First Year:
○What do I do if I get injured on campus and can’t get to UHS?
Ambulances are expensive.
■We have trained students who serve as emergency
responders on campus. They can be reached via CMU PD and
can provide on-site care as well as transport to wherever you
need to go, whether that be UHS or the hospital.
○I’m a trained emergency responder and would love to get involved
in anything on campus that may have a use for that skill set.
■Awesome to hear! CMU EMS is always looking for new
students to serve as emergency responders to help ensure
our students are safe and healthy at all times.
Alumni Association
●Hours:
○Monday-Friday: 8:30AM-5PM
●Location
○Alumni House
○Right across the street from the UC addition
●Services
○Connects all CMU Alumni and helps them to continue to engage
with the University and with other alums
■CMU considers you and alumni after completing just 1
semester
○Take a Tartan to Work
■CMU students can sign up to connect with an alum and get to
shadow them at work
○Online directory of all connected Alums to build networking
connections
○Tartan Tuesday
■Wear CMU gear on Tuesday and if the Alumni Association
golf cart sees you you may get free stuff
●Questions from a First Year:
○I hear other schools like Cornell have an extensive alumni network
and that they help take care of each other. What about CMU?
■That would be what our Alumni Association is for. It serves
to connect current students and alums with each other and
other alums to help build everyones networks.
○This job sounds fun but I have never actually tried it and I don’t
really know if its for me. How can I try it without having to do a
whole long internship?
■You can sign up for Take a Tartan to Work. CMU has over
110,000 alumni across the globe and this service allows you
to connect with them and ask them to take you to their job
for a day. With that extensive of a network, someone is
bound to be doing the job you are interested in.
Computing Services
●Hours:
○Monday-Friday: 9AM-5PM
●Location
○119 Cyert Hall
●Services provided
○Connecting your various devices to the internet
■Students
●IOS: Locate your wireless configuration settings.
●Find CMU-SECURE in your Wi-Fi list.
●Enter the following information.
○Username: Andrew userID
○Password: Andrew password
●If prompted, verify and accept the CMU wireless
certificate.
●Android: Locate your wireless configuration settings.
●Find CMU-SECURE in your Wi-Fi list.
●Enter the following information.
●Note: Terminology may vary across devices. Contact
your vendor for terminology specific to your device.
○EAP method: PEAP
○Phase 2 authentication: MSCHAPV2
○CA certificate: Use System Certificate
○Domain: wireless.cmu.edu
○User certificate: Unspecified
○Identity: Andrew userID
○Password: Andrew password
●If prompted, verify and accept the CMU wireless
certificate.
●Note: You may not be able to select a CMU wireless
certificate on some Android devices, but you will be
connected to CMU-Secure after you compete Steps
1-3.
●Laptop: Select CMU secure and enter andrew ID and
password
■Parents:
●Connect to CMU-Guest
●Browse to any web page, you will be redirected to the
login page
●Enter a valid email and your access code
○Can offer technical support
○Can download free programs provided through CMU
○Allows printing to all andrew printers
●Questions from a First Year:
○How do I/my parents get connected to the internet?
■See above
○Those instructions don’t seem to be working, where can I go for
help?
■Computing services’ regular hours are above but check your
booklet to see if they have changed
Wellness Initiatives
●Hours and location
○Angie Lusk is the director of Wellness initiatives at CMU, her office
is in the Cohon Center, room 111E
●Initiatives:
○BeWell@CMU Letter
■Wellness Announcments
■Professional/personal development opportunities
■Events
■Can sign up online
○Headspace
■#1 mindfulness and mediation app on iTunes
■Free for all CMU students
■headspace.com/cmustudents
○99-153A2 Mindful Living Course
■3 unit pass/no pass course
■Mini 2
■Introduces you to practices of mindfulness and meditation
with active practice
○Mindfulness Room
■Open 24/7 for students to relax
■Homework free zone
■Weekly wellness initiatives like Paws to Relax
●Additional Departments/Resources:
○Wellbeing Resources (physical, mental, emotional) via University
Health Services
○Wellbeing resources via Counseling and Psychological Services
○Wellbeing resources via Athletics and Recreation
○Wellbeing resources (spirituality and meaning making,
social/community, and intellectual) via Student Affairs:
■Council of Religious Advisors
■The Center for Student Diversity and Inclusion
■Academic Development
■Career and Professional Development
○Wellbeing resources (financial/occupational) via the HUB,
including financial literacy
●Questions from a First Year:
○I hear CMU is a super stressful school, and I just don’t know if I can
handle that.
■CMU is as stressful as you make it, and there are plenty of
initiatives on campus to help students destress and live
mindful lives. For example, every Wednesday in the
mindfulness room they have therapy dogs brought in for
students to hang out with and pet! For more information
check out the CMU Campus Wellness website
○I used to meditate back home, is there a good spot around here for
meditation?
■Sure, the mindfulness room is a quiet space for students to
relax without any work to distract them. As a CMU student,
you also get free access to the Headspace app, a great
meditation app, so check that out if you like guided
meditation.
Title IX
●Hours:
○Monday-Friday: 9AM-5PM
●Location:
○Cyert Hall 140
●Services provided:
○Promotes gender equity on campus
■Includes coordinating efforts towards preventing and
responding to gender discrimination and sexual misconduct
■Centralized reporting office for all forms of gender
discrimination and sexual misconduct
■OCs play role in prevention and response space
○Provides resources and help to those affected by sexual
misconduct
■Both the complainant and the respondent
○If asked to by the complainant, handles investigations of sexual
misconduct so the case can be reviewed by the University
Disciplinary Committee
○Collects and distributes information on gender equity resources in
the community
○Hosts educational opportunities to learn how to support friends
and family and recognize sexual misconduct
○Can come to group meetings to educate your organization on
sexual misconduct and consent
●Questions from a First Year:
○After all of the material in the Building Healthy Communities
session on Wednesday, I really want to talk more with someone
about gender equity and sexual misconduct, where can I go to do
that?
■Our Title IX office loves to talk with people about gender
equity and sexual misconduct and they relish the
opportunity to help educate the students, you can visit them
in Cyert Hall.
Computing @ Carnegie Mellon
●Attendance required if class taken during the Fall semester
●Teaches you good computing skills and how to be safe online
●Course is taught during Mini 1, most students take it at this time
●Course is pass/fail in the fall and you need a 75% or better to pass
●To Access academic one-file for C@CM, you must be on campus wifi or
use a VPN. Instructions for doing so are on computing service’s website
●Blue progress bar in the OLI modules represents completeness of the
activities in the module, not your grade
○If you think you’ve completed everything but the progress bar
ain’t moving, hit the collapse all button
●Students should check their canvas for information on when to take their
final during orientation if they’re taking it early
●Students taking the class in the Fall will take their final exam at the end
of mini 1
●Even if you take the course early, it will still be listed on your fall
schedule. This is necessary to record grades
●If you started the course in the Fall and did not finish, you will have to
start over in the Fall
Housing and Dining Services
●Hours:
○Monday-Friday: 8:30AM-5:30PM
●Location
○4700 Fifth Avenue
○Rez on Fifth Second Floor
●Services Provided
○Dining:
■Handles all meal plans and works with all on campus dining
options
■Offers vegan, vegetarian, kosher, and halal dining options
■Operates Nourish, an allergen-friendly kitchen
■Can cater events
○Housing
■Cleans and supplies all on-campus residences
■Handles all work orders for broken items or needed supplies,
i.e. trash bags, toilet paper, etc
■Supplies microfridge combos if rented by student
■Can install window air conditioners for a fee
■Provides laundry view, a service to see the status of all of the
laundry machines in your residence hall
■Provides wired and wireless internet and cable to all
residence halls
●Rez on Fifth has completely wireless internet
●Questions from a First Year:
○Where can I use my dining plan?
■You can use your dining plan at any on campus eatery, and
there are several off campus businesses, such as the Subway
on Craig Street, that accept Dinex. If you have any specific
questions, you should check out the Dining Services website
○Hey the light in my room went out, what should I do?
■Through the starrez housing and dining portal, you can
submit a work order to have the Housing department come
in and change the light. The order may take some time to be
processed but it will get done. If you have an emergency you
can also call them directly
