INS023 CP 25 & 50 User Guide MP 2017_02_23x Orisec

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CP-25 & CP-50
User Guide

Designed and Manufactured
in the United Kingdom
www.orisec.co.uk

Notes

Contents
1.

About your Security System .............................................................................................. 6
Introduction ......................................................................................................................................... 6
About this Manual ............................................................................................................................. 6
Alarm Transmission System ............................................................................................................ 6
Zones and Areas ................................................................................................................................ 6
Access code......................................................................................................................................... 6
NFC Tags .............................................................................................................................................. 7
Keypads ................................................................................................................................................ 7
Emergency Keys ............................................................................................................................... 10

Operating your Security System ..................................................................................... 12
Introduction ....................................................................................................................................... 12
User Menu ......................................................................................................................................... 12
Before Arming the Security System ............................................................................................ 12
Full Arming Your Security System ............................................................................................... 13
Part Arming your Security System............................................................................................... 14
Disarming your security system ................................................................................................... 15
Area full arming ................................................................................................................................ 16
Area part arming.............................................................................................................................. 17
Area disarming ................................................................................................................................. 18
Resetting after an alarm ................................................................................................................. 19
Resetting after a Fault Condition .................................................................................................20
Omitting Zones ................................................................................................................................ 21
Changing Your Code ......................................................................................................................22
Turn chime on/off ............................................................................................................................23
System Event Logs ...........................................................................................................................24
View event log ..................................................................................................................................25
View mandatory log ........................................................................................................................25

View chime log .................................................................................................................................26
Print Log .............................................................................................................................................26
System Tests ......................................................................................................................................32
Test Bell & Strobe ............................................................................................................................33
Walk Test Zones ...............................................................................................................................34
View Inactive Zones ........................................................................................................................35
View Zone Status .............................................................................................................................36
View Module Status......................................................................................................................... 37
Do a Test Call ....................................................................................................................................38
Review Voice Messages .................................................................................................................38
Send SMS Message .........................................................................................................................39
3.

Additional Features ........................................................................................................... 40

Troubleshooting ................................................................................................................. 41

1. About your Security System
Introduction
Your security system is made up of several component parts comprising of a control panel,
one or more remote keypads, external sounder and various detection devices that are
connected to either the control panel or zone expansion modules. The control panel houses
the system’s electronics and stand-by battery and is normally installed out of sight in a utility
room or under stairs cupboard etc.
The remote keypad provides the user interface for the system and is used to send commands
to the system and to display the current system status via a graphic display. The remote keypad
also provides audible feedback annunciation of fault and alarm tones. Remote keypads are
normally mounted in convenient locations inside the protected premises, near to the points of
entry and exit.
Please read this manual carefully and have your installer instruct you on your system’s
operation. Become familiar with the features that have been implemented on your system. All
users of this system should be equally instructed in its use.

About this Manual
This manual provides a thorough explanation of all system functions that are available to the
master user, including basic system operation, user code programming, remote control and
troubleshooting.

Alarm Transmission System
Your security system maybe fitted with an automatic alarm transmission system, which will
communicate alarms, faults and other events to a 24hr manned Alarm Receiving Centre (ARC).
If you accidently cause a false alarm activation, immediately call the ARC to prevent an
unnecessary emergency response.

Zones and Areas
A zone is an input that is normally used to monitor a single detection device like a motion
detector, glass-break detector, door contact or shock sensor etc. An area is one or more zones
grouped together to allow independent arming and disarming of areas.

Access code
As a user of the security system, you will be assigned a 4, 5 or 6 digit access code. Access codes
are used to arm and disarm the system. Some access codes can perform additional system
functions, such as programming system options, omitting zones and performing system tests.

Your access code may not allow you to access certain system functions. For instance, if your
code is only allowed to arm the system you will not be able to disarm the system, once the
system is armed.

NFC Tags
NFC (Near Field Communication) tags can be assigned to users of the system. The tag behaves
just like an access code when presented to the NFC reader built into the keypad. NFC
technology is built into credit cards, bank cards, smart phones and other devices.

Keypads
One or more remote keypads will be installed throughout the protected premises, usually close
to the entry and exit door.
Keyed Keypad Layout

LCD display

NFC reader – present your NFC tag in this area

Status Icons

System status LED

Ambient light sensor – used automatically adjusts the keyboard and LCD backlight level

Keyboard – see below

Keyed Keypad buttons

A
P
a
E
c
B
C

Actions
Arm system
Part arm system
Area arm system
Selection button
Chime tone selection
Escape button
Cancel button

Touch Keypad Layout

Full colour touch display

NFC Reader – present your NFC tag in this area

Status Icons

System status LED

Touch Keypad buttons

Function
Arm system
Part arm system
Area arm system
Selection button
Chime tone selection
Escape button
Cancel button

Status Icons
The system status area on the display is used to show the following information:
Status Icon

#$%K
L
&
p
M
N
Q
T
H
Z
3
[

Indicates
Battery is charging/ is charged
Mains power is connected
Mains power is disconnected
External strobe is flashing
External bell is sounding
Chime is enabled
WiFi module connected
GSM module connected
Ethernet module connected
Phone line connected
User programmed timer running
User programmed alarm running

Status LED
The keypad has a single multi-colour LED and is used to Indicate the following:
Colour

System Status

Blue

Normal operation, all zones are healthy

Green

User menu selected and system is ready for arming

Yellow

One or more zones are active, system may not arm

Red

Alarm active

Emergency Keys
The keypad provides 3 different emergency functions. Depending on the setup of your system,
activation from these keys can alert the local police, key holders and security personal via your
Alarm Receiving Centre (ARC).
The emergency keys for each keypad can be individual enabled or disabled and may
not be enabled on your installation due to local standards and police requirements.
The Panic alarm (Police) function for each keypad can be programmed for either an
audible or silent operation.
Keyed Keypad Emergency Keys
To activate the emergency functions, press together the keys shown below for a duration of 1
second:
Emergency Alarm

Keys

Fire

Press 1 & 3

Panic Alarm (PA)

Press 4 &

Medical

Press 7 & 9

Touch Keypad Emergency Keys
1.
To activate the emergency keys on your touch screen keypad you will need to be on the
Home screen:

From the top part of the screen select one of the emergency functions, for example ‘Fire’:

You will then be prompted to press the Fire Alarm icon, and then select the icon again
to confirm the activation. This is in place to ensure it is a confirmed event and not an
accidental button press:

Press the ‘CONFIRM’ icon to generate the selected emergency or press the ‘Back’ icon
to cancel.

2. Operating your Security System
Introduction
Before attempting to operate your security system, please ensure that you have familiarised
yourself with the procedures covered in this section of the manual.

User Menu
On entering a valid access code or presentation of a tag the keypad will display the ‘User Menu’.
This menu is used to perform all system operations including arming, disarming, testing and
system configuration.

Before Arming the Security System
Before attempting to arm your security system, ensure that all protected areas are secure by
closing any doors and windows etc. If the system is not ready for arming the keypads show the
zones that are active (if enabled by your installer) and the keypad status LED will illuminate in
yellow:

If your system has the ‘Global Keypad Information” option enable by your installer, the
keypad will show zone status information for all zones. If the option is disabled, the
keypad will only show zones status information for zones that are assigned to the same
area as the keypad.

Full Arming Your Security System
The full arming mode is used for protecting all detection zones within your allocated areas and
is normally used when leaving the premises or area unoccupied. Before attempting to full arm,
check that your areas are ready for arming. To full arm your area(s), please proceed as follows:
1.

Enter code or present tag to select the user menu.

From the user menu, use the U and D keys to scroll to Full arm system’:

Press E or k to full arm, the exit tone will start and the keypad will instruct you to
exit the protected area:

The keypad will then indicate that the system is Fully Armed.

Part Arming your Security System
The part arming mode only protects predefined detection zones. The system has 3 ‘Part arm’
modes which allows for flexible arming configurations, e.g., ‘Part arm 1’ could be configured to
arm only downstairs zones, whereas ‘Part arm 2’ could be configured to arm only perimeter
zones. To part arm your area(s), please proceed as follows:
1.

Enter code or present tag to select the user menu.

From the user menu, use the U and D keys to scroll to ‘Part arm 1’:

Use the

L and R keys to change the part arm mode (1, 2 or 3), then press E or

k to part arm.
4.

The exit tone will start and the keypad will instruct you to exit the protected area:

The keypad will then indicate that the system is part armed:

Part arm settings will be pre-programmed by your installation company.

Disarming your security system
When the system or area is armed, you must enter the protected area via the designated entry
route. Upon entering the premises, the entry timer and entry tone will start. To successfully
disarm the alarm, a valid access code or tag must be entered before the entry timer expires.
To disarm your area(s), please proceed as follows:
1.

Enter the protected area by the designated entry point, the entry tone will sound and
the keypad will show the following screen:

Enter your code or present tag, the entry tone will silence and the keypad screen will
indicate that the system has just been disarmed:

After a short delay the keypad will then return to normal operation:

Area full arming
Zones can be grouped together to make ‘area sets’. Area sets are often used in multi tenanted
buildings where there is a communal entrance and separate living spaces/areas of work. Users
can arm individual or multiple area sets. To full arm selected areas, please proceed as follows:
1.

Enter code or present tag to select the user menu.

From the user menu, use the U and D keys to scroll to ‘Area full arm’:

Press E or k to select, the ‘arm areas’ menu is now displayed:

`
a

Area will be armed
Area will remain unarmed

Use the U and D keys to select the ‘Area’. Then use the L and R keys to toggle
the selected area on or off. Once you have selected the areas that you would like to arm,
press E or k to confirm.

The exit tone will start and the keypad will instruct you to exit the protected area:

The keypad will then indicate that the areas that are fully armed:

Area part arming
Zones can be grouped together to make ‘Area Sets’. Area Sets are often used in multi tenanted
houses where there is a communal entrance and separate living spaces. Users can arm
individual or multiple area sets. To part arm selected areas, please proceed as follows:
1.

Enter your code or present tag to select the user menu.

From the user menu, use the U and D keys to scroll to ‘Area part arm 1’:

Use the

L and R keys to change the part arm mode (1, 2 or 3), then press E or

k to select, the ‘part arm areas’ menu is now displayed:

`
a

Area will be part armed
Area will remain unarmed

Use the U and D keys to select the ‘Area’. Then use the L and R keys to toggle
the selected area on or off. Once you have selected the areas that you would like to part
arm, press E or k to confirm.

The exit tone will start and the keypad will instruct you to exit the protected area:

The keypad will then indicate that the areas that are part armed:

Part arm settings will be pre-programmed by your installation company.

Area disarming
Normally when entering a protected area via the designated entry route, the area is disarmed
after a valid access code or tag presentation. Sometimes it is desirable to disarm one or more
areas before entering them via the designated entry route. To disarm your selected areas,
please proceed as follows:
1.

The keypad will show the areas that are currently full armed:

Enter your code or present tag, the ‘disarm areas’ menu is displayed:

`
a

Area will be disarmed.
Area will remain armed.

Use the U and D keys to select the ‘Area’. Then use the L and R keys to toggle
the selected area on or off. Once you have selected the areas that you would like to
disarm, press E or k to confirm.

The selected areas are disarmed and the keypad displays any areas that have remained
armed:

Resetting after an alarm
To reset after an alarm has occurred, please proceed as follows:
1.

If your system has gone into an alarm condition, the screen will alternate between the
following two displays:

Enter your code or present tag to silence any internal and external sounders. The reason
for the alarm will then be displayed on the keypad screen. For example:

Enter your code or present the tag again:

If you are aware of the cause of the alarm condition, press E or k to reset the alarm
condition and return the security system back to normal operation.

If after pressing E or k to reset the alarm condition the following screen appears,
please contact your alarm installation company for further assistance:

Press E or k again to exit and return to the user menu.
Alarms can also be reset manually in the user menu, use the arrow keys to scroll down
to ‘Reset Alarms’ and press E or k

Resetting after a Fault Condition
To reset after a fault has occurred, please proceed as follows:
1.

If your system has generated a fault condition, the display will indicate the fault that has
occurred. For example, if there is a fault with the battery, the following will display:

Enter your code or present your tag to the keypad. This will silence any internal sounders,
inform you of the reason for the fault and allow you to reset the fault as shown below:

Once the fault condition has been rectified, press
normal operation.

If the following screen appears the fault is still present. Please contact your alarm
installation company for further assistance:

E or k to reset the system to

Omitting Zones
Zones can be omitted to temporarily prevent them from causing an alarm either during the
disarmed mode (24hr zones) or prior to arming the system. Only the ‘Master’ and ‘Manager’
user types can omit zones. To omit one or more zones, please proceed as follows:
1.

Enter code or present tag to select the user menu.

From the user menu, use the U and D keys to scroll to ‘Omit zones’:

Press E or k to select, the ‘Omit zones’ menu is now displayed:

`
a

Zone will be omitted

Zone cannot be omitted

Zone will continue to be monitored

Use the U and D keys to select the required zone then use the
to turn omit on or off.

L and R keys

When you’ve finished omitting the zone(s), press the B or @ key to return to the
user menu. If required, the system can be armed or part armed with selected zone(s)
omitted by selecting the relevant arming menu.

If the system is not going to be armed now, then use the U and D keys to scroll to
‘Exit menu’ option then press E or k to return to the home screen. The keypad will
display a reminder that zones are omitted:

If the “Reinstate on Disarm” option is enabled by your installer, the selected zones are
automatically reinstated when the system is disarmed.
To reinstate a bypassed zone simply select the zone at step 3 in the above procedure.

Changing Your Code
User codes are unique to each user and can be 4,5 or 6 digits in length. Users can change their
code at any time by following the procedure below:
Before changing your code, it is strongly recommended to note the new code. If you
forget your code later it must be changed by a master user of the system or the
installation company.
1.

Enter code or present tag to select the user menu.

From the user menu, use the U and D keys to scroll to ‘Change my code’:

Press E or k to select, the ‘Change code’ menu is now displayed:

Enter your old passcode, if correct you will be prompted for a new code:

Enter your new code then press
the user menu screen:

Use the U and D keys to scroll to ‘Exit menu’ option then press E or k to return
to the home screen.

E or k to confirm. The system will return back to

If after entering your new code the screen returns to the ‘Enter New Code’ screen, the
code you have entered is invalid. Please try again with a different code.

Turn chime on/off
This option allows the chime feature to be turned on or off for each area. If the chime feature
is switched on, then monitored zones that are activated during the disarmed state will cause
the system to generate a chime response. See Error! Reference source not found. on page
Error! Bookmark not defined. for available chime responses.
1.

Ensure that the ‘Turn chime on/off’ menu is selected, see page Error! Bookmark not
defined.:

`
a

Area chime is on

Area not available

Area chime is off

Use the U and D keys to select the ‘Area’. Then use the L and R keys to toggle
the selected area on or off.

Press the B or @

key to exit the menu.

System Event Logs
The system event logs menu contains options for the viewing and printing of various event
data that is recorded by your system. This menu is only available to the ‘Master’ and ‘Manager’
user types.
1.

Enter your code or present your tag to select the user menu.

From the user menu, use the arrow keys to scroll down to ‘View System Log’:

Press E or k to select, the ‘System Event Logs’ sub menu is now displayed:

From the ‘System Event Logs’ menu, use the arrow keys to scroll to the required event
log option:

View event log:

Please refer to page 25.

View mandatory log:

Please refer to page 25.

View chime log:

Please refer to page 26.

Print log:

Please refer to page 26.

View event log
All system events such as arming, disarming, alarm and faults are recorded in the system log
along with the date and time.
1.

Ensure that the ‘View event log’ option is selected from the ‘System Event Logs’ menu:

Scroll back and forward through the log using the U and D keys.
View Log Screen Information
Line 1: Event type, see page 27 for a complete list of event type and descriptions.
Line 2: Zone or user text.
Line 3: Event Area(s) then date and time.
Line 4: Event Type Filter, use the L and R keys to change the event filter type:


All Events



Alarms



Tampers



Faults



Open & Close



Tests



Restore



Custom

Then event number is displayed far right.

View mandatory log
All mandatory events as defined in EN50131-1 are recorded in the mandatory event log.
Information displayed is as per the system event log above.

View chime log
Displays up to the last 50 zones that have chimed.
1.

Ensure that the ‘View chime log’ option is selected from the ‘System Event Logs’ menu:

Scroll back and forward through the chime log using the U and D keys.
View Log Screen Information
Line 1: Not used.
Line 2: The zone number that has chimed.
Line 3: The zone description.
Line 4: Then event number is displayed far right.

Print Log
This option allows the user to print a system log. To use this option a serial printer must be
connected to the control panel by your alarm installer.
1.

Ensure that the ‘System Events Log’ menu is selected:

Scroll down to the ‘Print log’ option, then press E or k, if there is a serial printer connected
to the system, the log will start to print.
This feature is only available on the CP-50.

Log Event

Description

Intruder Alarm XX

Intruder alarm activated by zone XX.

Intruder Restore XX

Intruder zone XX restore.

Perimeter Alarm XX

Perimeter alarm activated by zone XX.

Perimeter Restore XX

Perimeter zone XX restore.

24Hr Alarm XX

24-hour alarm activated by zone XX.

24Hr Restore XX

24-hour zone XX restore.

Entry Alarm XX

Entry alarm activated by zone XX.

Entry Restore XX

Entry zone XX restore.

Warning Alarm XX

Warning alarm activated by zone XX.

Warning Restore XX

Warning zone XX restore.

Medical Alarm XX

Medical alarm activated by zone XX.

Medical Restore XX

Medical zone XX restore.

Fire Alarm XX

Fire alarm activated by zone XX.

Fire Restore XX

Fire zone XX restore.

PA Alarm XX

Panic alarm activated by zone XX.

PA Restore XX

Panic alarm zone XX restore.

PA Silent Alarm XX

Silent panic alarm activated by zone XX.

PA Silent Restore XX

Silent panic alarm XX restore.

PA Confirmed XX

Confirmed PA alarm activated by zone XX.

PA Confirmed Restore XX

Confirmed PA zone XX restored.

PA Confirmed Silent XX

Confirmed Silent PA alarm activated by zone XX.

PA Con. Silent Restore XX

Confirmed Silent PA zone XX restored.

Aux Alarm XX

Auxiliary alarm activated by zone XX.

Aux Restore XX

Auxiliary zone XX restore.

Monitor Alarm XX

Monitor alarm activated by zone XX.

Monitor Restore XX

Monitor zone XX restore.

Zone XX Omitted

Zone XX Omitted.

Zone XX Reinstated

Zone XX Reinstated.

Tamper XX Alarm

Tamper alarm activated by zone XX.

Tamper XX Restore

Tamper zone XX restore.

Zone XX Fault Alarm

Fault alarm activated by zone XX.

Zone XX Fault Restore

Fault on zone XX has restored.

Zone XX Mask Alarm

Mask alarm activated by zone XX.

Zone XX Mask Restore

Mask alarm on zone XX has restored.

Low Battery Alarm XX

Low battery alarm from wireless device on zone XX.

Log Event

Description

Low Battery Restore XX

Low battery alarm on zone XX has restored.

Omit Key Active XX

Key omits activated by zone XX.

Omit Key Restore XX

Key omits by zone XX has restored.

Keyswitch Active XX

Keyswitch connected to zone XX is active.

Keyswitch Restore XX

Keyswitch connected to zone XX has restored.

Security Key Active XX

Security keyswitch connected to zone XX is active.

Security Key Restore XX

Security keyswitch connected to zone XX has restored.

Alarm Active

Intruder Alarm is active.

Bells Active

Bell output is active.

Re-arm Lockout Zone

Re-arm lockout has occurred and no more alarms can be generated for
the armed period.

Confirmed Alarm

Confirmed alarm generated (two different zones activated).

Confirmed PA Alarm

Confirmed PA alarm generated.

Remote Access XX

Remote access via PC number XX.

User XX

User access by user XX.

Access XX

Access user code type by user XX.

Duress XX

Duress alarm by user XX.

User Tag XX

User XX proximity tag access.

User Remote XX

User XX wireless remote has accessed the system.

User XX Lockout

User XX has been locked out from using the system.

User Tag XX Lockout

User XX proximity tag has been locked out from using the system.

Code Tamper X

Code tamper (invalid code) generated at keypad X.

Userr XX DELETED

User XX deleted from the system.

Exit Started XX

Exit mode started by user XX.

Exit Started Timer X

Exit mode started by control timer X.

Exit Started Zone XX

Exit mode started by zone XX.

Exit Stopped

Exit mode stopped.

Exit Failed by zone XX

Exit mode failed by zone XX.

Entry Started XX

Entry mode stared by zone XX.

Entry Timeout

Entry timeout alarm.

System Armed

System armed.

Keyswitch Arm

Keyswitch Armed.

Quick Armed

Quick Armed.

Part Armed 1

Part armed 1.

Part Armed 2

Part armed 2.

Part Armed 3

Part armed 3.

Log Event

Description

System Disarmed

System disarmed.

Arming Failed

Arming failed.

Armed With ATS Fault

The system was armed with an Alarm Transmission System (ATS) fault.

Auto Armed

The system was automatically armed.

Auto Disarmed

The system was automatically disarmed.

Remote Armed

The system was automatically armed remotely.

Remote Disarmed

The system was automatically disarmed remotely.

System Power Up

The system was powered up.

AC Failed

The mains AC supply has been switched off.

AC Restore

The mains ac supply has been restored.

Battery Fault #X

Battery fault #? (1: Presence Fail; 2: Load Test Fail).

Battery Restore

Battery fault restored.

Low Battery Alarm

The system standby battery voltage is low (The system is running on
battery only).

Time/Date Changed

The system time and date has been changed.

Engineer on site

The engineer access code has been entered.

Engineer off site

The engineer has logged off.

Bell Fuse Alarm

The bell fuse has gone open circuit (electronic fuse).

Bell Fuse Restore

The bell fuse has restored.

Aux Fuse Alarm

The auxiliary 12V fuse has gone open circuit (electronic fuse).

Aux Fuse Restore

The auxiliary 12V fuse has restored.

Battery Fuse Alarm

The battery fuse has gone open circuit (electronic fuse).

Battery Fuse Restore

The battery fuse has restored.

Network Fuse Alarm

The network fuse has gone open circuit (electronic fuse).

Network Fuse Restore

The network fuse has restored.

Box Tamper Alarm

The control panel box tamper has been activated.

Box Tamper Restore

The control panel box tamper has restored.

Keypad X Tamper

Keypad X box tamper has been activated.

Keypad X Tamp Rest

Keypad X box tamper has restored.

Exp X Tamper Alarm

Expander X tamper alarmed.

Exp X Tamper Restore

Expander X tamper is restored.

Bell X Tamper Alarm

Network Bell X tamper alarmed.

Bell X Tamper Restore

Network Bell X tamper is restored.

Keypad XX Lost

Keypad XX on network lost.

Keypad XX Found

Keypad XX on network found.

Expander XX Lost

Expander XX on network lost.

Log Event

Description

Expander XX Found

Expander XX on network found.

Bell X Lost

Network Bell X on network lost.

Bell X Found

Network Bell X on network found.

Walktest Started

User walk test mode started.

Walktest Ended

User walk test mode ended.

Bell Test Started

User bell test started.

Bell Test Ended

User bell test ended.

Auto Test Call

An automatic test call was sent to the Alarm Receiving Centre (ARC).

Manual Test Call

A manual (user) test call was sent to the Alarm Receiving Centre (ARC).

Timer X On

Control Timer X is on.

Timer X Off

Control Timer X is off.

Zone Test XXX Days

Zone soak test has started and will run for XXX days.

Zone XX Test Fail

Zone XX has failed whilst on test.

First Knock XX

First activation from zone XX. The zone has the “Double Knock”
attribute.

Beam Pair 1st XX

First activation from zone XX. The zone has the “Beam Pair” attribute.

Alarm Aborted

The user has disarmed the system within the abort delay period.

Bell Tamper Alarm

The bell tamper alarm has been activated.

Bell Tamper Restore

The bell tamper has restored.

Bell X Fault Alarm

Network Bell X fault.

Bell X Fault Restore

Network Bell X restored

ATS Fault

The Alarm Transmission System (ATS) has detected a fault with the
transmission path (telephone line/GSM/IP).

ATS Restored

The ATS Fault has restored.

Keypad PA X

A panic alarm was generated at keypad X by pressing keys 7 and 9.

Keypad Fire X

A fire alarm was generated at keypad X by pressing keys 1 and 3.

Keypad Medical X

A medical alarm was generated at keypad X by pressing keys 4 and 6.

Output XX Fault

The control panel has detected a fault on panel output XX.

Output XX Restore

The fault on panel output XX has restored.

Cleaner On-Site XX

A cleaner access code has been entered.

Cleaner Off-Site XX

A cleaner has logged off.

Com X Module Alarm

The communication module has been disconnected/lost from com port
X

Com X Module Restore

The communication module has been connected/found from com port
X

Zone XX Count Alarm

Zone XX has reached the “Count Logging” threshold.

Log Event

Description

Tag PA XX Alarm

PA alarm triggered by XX tag.

Radio Output XX Flt

The control panel has detected a fault on radio output XX.

Alarm Reset

Alarm has been reset.

RNRR Reset

Random Number Remote Reset (A reset has been performed remotely)

Zone XX on Test

Zone XX has been put on soak test.

Exp X Bat Fault

Powered Expander X battery fault.

Exp X Bat Restore

Powered Expander X battery fault restored.

Exp X AC Fault

Powered Expander X AC fault.

Exp X AC Restore

Powered Expander X AC fault restored.

System Tests
The system tests menu contains multiple different tests and diagnostics that can be performed
on the system to ensure correct operation of the security system. This menu is only available
to the ‘Master’ and ‘Manager’ user types.
1.

Enter your code or present tag to select the user menu.

From the user menu, use the arrow keys to scroll down to ‘System tests’:

Press E or k to select, the ‘System tests’ menu is now displayed:

From the ‘System tests’ menu, use the arrow keys to scroll to the required test menu:

Test Bell & Strobe:

Please refer to page 33.

Walk test zones:

Please refer to page 34.

View Inactive zones:

Please refer to page 35.

View zone status:

Please refer to page 36.

View module status:

Please refer to page 37.

Do a test Call:

Please refer to page 38.

Review voice messages:

Please refer to page 38.

Send SMS Message:

Please refer to page 39.

Test Bell & Strobe
This menu allows you to test the external bell, strobe, internal speaker, user controlled outputs
and the backlight on external sounders.
1.

Ensure that the ‘Test bell & Strobe’ menu is selected, see page 32:

Use the U and D keys to change between the options and then the
keys to toggle the selected option on and off.

L and R

Bell

`
a

The external bell will trigger.

Strobe

`
a

The external strobe will trigger.

Speaker

`
a

Any speakers connected to the control panel or expansion devices will trigger.

User Outputs

`
a

Any output assigned the attribute ‘User Output’ will be triggered.

Bell Back Light

`
a

Any network bells with the D-Lux backlight will be forced light up.

The external bell will not trigger.

The external strobe will not trigger.

The speaker connected to the control system and expansion devices will not trigger.

User outputs will not be triggered.

Network bells with the D-Lux backlight will not be forced light up.

Press the B key to exit the menu.

Walk Test Zones
This menu allows the programmed zones to be walk tested to ensure they are activating when
required.
1.

Ensure that the ‘Walk test zones’ menu is selected, see page 32:

Activate the zones by walking in front of movement detectors and opening doors or
windows that have sensor fitted.
Walk Test Zones Screen Information
Line 1: How many zones have been ‘walk tested’ since entering the menu and how
many zones remain to be walk tested (this is dependent on how many zones are
programmed).
Line 2: A scrolling list of walk tested zones and the current zone status.
Line 3: A scrolling list of walk tested zones and the zone text (name).
Line 4: The system can be set to create a chime tone when a detector is activated. The
different chime options are selected by pressing c or N. The options available are
as follows:



Always chime



New devices chime



Silent



Chime only zone ##

Press the B key to exit the menu.

View Inactive Zones
This menu allows zones that have been inactive for a period to be viewed.
1.

Ensure that the ‘View inactive zones’ menu is selected, see page 32:

View Inactive Zones Screen Information
Line 1: How many zones have been inactive for the selected period.
Line 2: A scrolling list of inactive zones and the current zone status.
Line 3: A scrolling list of inactive zones and the zone text (name).
Line 4: The selected inactive period, use the L and R to change. The options
available are as follows:



Over 15 minutes



Over 30 minutes



Over 1 Hour



Over 12 hours



Over 1 day



Over 1 week



Over 1 month

Press the B key to exit the menu.

View Zone Status
This menu allows each zone to be independently monitored and viewed.
1.

Ensure that the ‘View zone status’ menu is selected, see page 32:

View Zone Status Screen Information
Line 1: Zone number and any programmed zone text.
Line 2: The status of the zone, including resistance (if applicable) and zone count (how
many times the zone has activated).
Line 3: Each set of numbers represents a zone count for each day of the week. The first
set of numbers represents Monday and the last set Sunday. Each time a zone activates
on a Monday the first set of numbers will increment, on a Tuesday the second set etc.
The zone must have the ‘Record Activity’ attribute to use this feature.
Line 4: The left side shows the last time the zone was activated. The right side shows
the status screen mode, use the L and R keys to change the mode, the following
modes are available:


Status (View zone status)



Reset count (press E or k to reset zone count)



Reset Day (press E or k to reset zone day counts)



Reset All (press E or k to reset all counts)

Use the U and D keys to change the zone to view.

Press the B key to exit the menu.

View Module Status
This menu allows you to view the status of the communication modules installed on the system.
1.

Ensure that the ‘View module status’ menu is selected, see page 32:
GSM Module Screen Information

Line 1: If the module is currently ‘Fitted’ or ‘Not fitted’.
Line 2: The most update signal reading from the sim card.
Line 3: The remaining credit on the sim card if using PAYG.
Line 4: The selected module, use the

L and R keys to change.

Wi-Fi Module Screen Information

Line 1: If the module is currently ‘Fitted’ or ‘Not fitted’
Line 2: A signal reading from the Wi-Fi module.
Line 3: The SSID of the network the unit is connected to. Use the U and D keys to
display further information: IP Address, IP Mask and IP Gateway.
Ethernet Module Screen Information

Line 1: If the module is currently ‘Fitted’ or ‘Not fitted’
Line 2: The IP address assigned to the module.
Line 3: The IP Mask assigned to module. Use the U and D keys to display further
information: Gateway Address and IP Port.

PSTN Module Screen Information

Line 1: If the module is currently ‘Fitted’ or ‘Not fitted’
Line 2: The phoneline status ‘Good’, ‘Engaged’ or ‘Bad’.
Line 3: The number of saved answer machine messages.
2.

Press the B key to exit the menu.

Do a Test Call
Selecting this option will cause connected communication device to send a test call to the alarm
receiving centre using the programmed in information (contact number/ Account number/
protocol).
1.

Ensure that the ‘Do test call’ menu is selected, see page 32:

Press E or k to initiate a test call.

Review Voice Messages
The system has 15 programmable voice messages; each message can be up to 16 seconds
long. The messages can be recorded using the Orisec software and uploaded into the control
panel. Alternatively, voice messages can be recorded from a telephone handset.
1.

Ensure that the ‘Review voice messages’ menu is selected, see page 32:

Use the

L and R keys to select the voice message (1-15). Press E or k to play

the message or press C or D to clear and record a new message.
3.

Press D to select System Message Part:

Use the L and R keys to select the system message (1-75). Press E or k to play
the message.

Send SMS Message
This menu allows the user to send a SMS message to a telephone number of their choosing.
The system must be fitted with either a GSM or PSTN module to use this feature.
1.

Ensure that the ‘Send SMS message’ menu is selected, see page 32:

Use the number keys to enter a valid mobile telephone number.

Press D to select Message:

Use the number keys to enter the message then press
message.

E or k to send the SMS

3. Additional Features
Additional features can be enabled by the installation company and as such some options may
not be available on your security system.
To access the additional features whilst the system is in an unset state, press L or R from
the home screen and scroll through all enabled additional features.
Please see a table for a full list off additional features available:
Feature

Keypad Text

Operation

Control
Outputs

User Control

Allows custom programmed outputs to be operated
without the requirement of a user code i.e. opening
garage doors.

X10

X10 Control

Allows users to operate X10 outputs without the
requirement of a user code. X10 is a home
automation plug solution, this is a 3rd party
peripheral that may be connected to the security
system.

Alarm Clock

Allows users to program an alarm clock using the
control panels keypad. A useful application is for a
keypad that is situated in the bedroom, an alarm can
sound in the morning to wake the user up.

Turn Chime
on or off

Chime

Allows users to turn chime on or off for selected areas
without the requirement of a user code. Chime is
commonly used to create a tone when a front door is
opened.

Review voice
Messages

Messages

Allows users to listen to voice messages they may
have been left through the control panel – the user
can play and delete these messages.

Send a text
message

Send SMS

Allows users to send text messages from the control
panels PSTN/ GSM module – the user can add a
mobile phone number and a 255-character message
and send this message.

Display LCD
Message

LCD Message

Allows users to display a text message on the LCD of
all keypads.

Countdown
timer

Timer

Allows users to start a countdown timer without the
requirement of entering a user code. A common
application would be when cooking or for an office
complex when the building needs to be closed.

Touch
screen
Icon

4. Troubleshooting
Message
displayed on
screen

When I might see
this message

Potential reasons for
message

Suggested methods to
resolve

Zone 01 Active

When attempting
to arm

The zone is reporting back
to the main control panel
an open state

Check the device to ensure
it is not a door/ window
that has been left open

Zone 01 Masked

Normal operation

The zone is reporting that
an object is potentially
obstructing its view

Check the area where the
detector is located for
anything that may be
obstructing the detector

Zone 01 Tamper

Normal operation

The zones lid is not making
a tight connection

Check the lid of the device
to ensure it is securely
fastened

Zone 01 Alarm

After an alarm
condition

The zone has recently been
alarmed and is awaiting a
reset

Enter your user code and
select ‘Reset Alarms’

Omitted Zones

Normal operation

A user has manually
disabled certain zones from
operating on the system

Ask an installer or master
user to help reinstate the
zones if required

Confirm Devices

Normal operation

A networked device on the
security system has been
removed

Contact the installation
company

Battery Fault

Normal operation

The main panel battery has
become low voltage or
removed

The internal battery should
be replaced every 2-3
years

AC Fail

Normal operation

The mains to the control
panel has been
disconnected or lost

Check to ensure there is
not a power cut, or contact
the installation company

Tamper (Bell/
Panel Lid/ Aux/
Keypad/
Expander)

Normal operation

The devices lid is not
making contact properly

Check the lid of the device
to ensure it is securely
fastened

Notes

Exceptional Design and Performance
Orisec Ltd, 1 St Crispin Way, Haslingden, Lancashire, BB4 4PW, United Kingdom

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