PTX_UM_T2N_257226B PTX UM T2N 257226B

PTX_UM_T2N_257226B PTX_UM_T2N_257226B

Series 5 PTX_UM_T2N_257226B

User Manual: PTX_UM_T2N_257226B

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T2N User’s Manual

This document contains proprietary information protected by copyright. No part of this document may be
reproduced, copied, translated, or incorporated in any other material in any form or by any means,
whether manual, graphic, electronic, mechanical, or otherwise, without the prior written consent of
Printronix.
Printronix makes no representations or warranties of any kind regarding this material, including, but not
limited to, implied warranties of merchantability and fitness for a particular purpose. Printronix shall not be
held responsible for errors contained herein or any omissions from this material or for any damages,
whether direct or indirect, incidental or consequential, in connection with the furnishing, distribution,
performance, or use of this material. The information in this manual is subject to change without notice.
COPYRIGHT 2013 PRINTRONIX, INC.

Trademark Acknowledgements
CG Triumvirate is a trademark of Agfa Corporation.
CG Triumvirate Bold Condensed font is under license from the Monotype Corporation.
Printronix and T2N are trademarks of Printronix, Inc.
Windows is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners.

Table of Contents
1

Introduction ......................................................................................................................... 9
Product Overview................................................................................................................ 9
Applications ..................................................................................................................... 9
Product Features ...............................................................................................................10
Printer Standard Features ..............................................................................................10
Printer Optional Features ...............................................................................................12
RS-232C Pin Configuration ................................................................................................12
Printer Specifications .........................................................................................................12
Print Specifications ............................................................................................................13
Ribbon Specifications ........................................................................................................13
Media Specifications ..........................................................................................................14

Operations Overview .........................................................................................................15
Unpacking and Inspection ..................................................................................................15
Unpacking the Printer .....................................................................................................15
Printer Overview ................................................................................................................16
Front View ......................................................................................................................16
Interior View ...................................................................................................................17
Rear View.......................................................................................................................18
Operator Controls ..............................................................................................................20
Front Panel and Keys .....................................................................................................20
Setting Up the Printer .........................................................................................................21
Ribbon Installation .............................................................................................................22
Loading Ribbon ..............................................................................................................22
Media Installation ...............................................................................................................26
Loading a Label Roll .......................................................................................................26
Loading Fanfold Media ...................................................................................................30
Loading Media in Peel-Off Mode ....................................................................................31
Loading Media in Cut Mode ............................................................................................34
Printhead Pressure Adjustment Knobs...............................................................................35

Troubleshooting .................................................................................................................37
Fault Handling ....................................................................................................................37
Identifying the Fault............................................................................................................37
Fault Recovery ...................................................................................................................39
Printer Configuration ..........................................................................................................41
Common Problems ............................................................................................................42
Mechanism Fine Adjustment to Avoid Ribbon Wrinkles......................................................46

Maintenance ......................................................................................................................49
Replacing the Platen Roller Assembly ...............................................................................51
Replacing the Printhead Assembly.....................................................................................54

Configuration Utility ............................................................................................................57
Access ...............................................................................................................................57
System Requirements ........................................................................................................57
Installing the Application ....................................................................................................58
Launching the Application ..................................................................................................58
Version Number .................................................................................................................58
Utility Overview ..................................................................................................................59
Language Selection ...........................................................................................................60
Tool Interface .....................................................................................................................61
Test the Connection ...........................................................................................................63
Printer Configuration ..........................................................................................................63
Printer Information ..........................................................................................................64
Configuration Overview ..................................................................................................65
Basic Configuration Control ........................................................................................65
Parameter Values .......................................................................................................66
Unit Preference: mm or inch .......................................................................................67
Configurations as Files ...............................................................................................68
Compatibility Challenges.............................................................................................68
Media/Sensor Tab ..........................................................................................................71
Interface Tab ..................................................................................................................77
USB Setup ..................................................................................................................78
Serial RS-232 Setup ...................................................................................................78
Ethernet Setup ............................................................................................................79

Ethernet Connection ...................................................................................................80
Web Setup ..................................................................................................................82
PGL Tab .........................................................................................................................83
ZGL Tab .........................................................................................................................88
EGL Tab .........................................................................................................................93
Printer Functions ................................................................................................................95
Calibrate Sensor.............................................................................................................96
Active Emulation.............................................................................................................99
RTC Setup (Real-Time Clock) ......................................................................................100
Show Configuration ......................................................................................................100
Print Test Page.............................................................................................................101
Reset Printer ................................................................................................................102
Factory Default .............................................................................................................102
Cut Fwd and Cut Rev ...................................................................................................102
Job Capture ..................................................................................................................102
Ignore AUTOFR ...........................................................................................................103
Password Setup ...........................................................................................................103
Firmware Upgrade ........................................................................................................104
Printer Status ...................................................................................................................105
File Manager ....................................................................................................................106
File Information.............................................................................................................107
File Download...............................................................................................................108
File Delete ....................................................................................................................108
File Format ...................................................................................................................109
Command Tool ................................................................................................................109
Advanced Setup...............................................................................................................111
File System and Memory ..............................................................................................112
Statistics Control ..........................................................................................................113
PrintHead Reset .......................................................................................................113
Cutter Reset..............................................................................................................114
Media/Sensor Control ...................................................................................................114
Scalable Font Control ...................................................................................................115
PGL Text Printing .........................................................................................................117
7

Help .................................................................................................................................118
Character Sets .................................................................................................................119
PGL Character Sets .....................................................................................................119
ZGL Character Sets......................................................................................................121
A

Customer Support ............................................................................................................123
Printronix Customer Support Center ................................................................................123
Printronix Supplies Department........................................................................................123
Corporate Offices .............................................................................................................124

Warranty Information .......................................................................................................125

Introduction

Product Overview
TM

The T2N series of industrial thermal label printers are designed to offer the right features at the best
value. The T2N series features a small footprint and low profile design that fits where larger industrial
printers do not.
Its quiet operation and fast label throughput is equally functional in the office or on the shop floor. The
printer’s metal construction and die cast aluminum print mechanism is durable enough to withstand the
toughest production environment.
The moveable media sensor design can accept a wide range of label media. The most frequently used
bar code formats are included. Fonts and bar codes can be printed in any one of the four directions.
This printer comes with emulations PGL, ZGL, and EGL. Both PGL and ZGL include the MONOTYPE
®
IMAGING system with access to five resident scalable fonts, including the ability to download True Type
fonts into the printer’s memory for label printing. PGL and ZGL also have access to over 30 barcode
symbologies. Both PGL and ZGL are compatible with other Printronix thermal products, making migration
across Printronix platforms easy.
TM

The EGL emulation is designed to be compatible with EPL protocol and comes with five different sizes
of alphanumeric bitmap, OCR-A, and OCR-B fonts. By integrating these three emulations with rich
features, it is the most cost effective and high performance printer in its class.
To print label formats, refer to the instructions provided with your labeling software. To write the custom
programs, visit the Printronix website http://www.printronix.com.

Applications


Compliance labeling for shipping and receiving



Pallet labeling



Inventory control labeling



Drum labeling



Warning labels



Custom signage



Brand marketing featuring graphics, logos and texts



Multiple-up labels (two or three labels across)

Product Features
Printer Standard Features
The printer offers the following standard features for 203 dpi and 300 dpi models.



Thermal transfer printing



Direct thermal printing



Die-cast based print mechanism



Metal cover with large clear media view window



Position adjustable gap sensor



Position adjustable black mark sensor



Ribbon end sensor



Ribbon encoder sensor



LED indicators



Real time clock



USB 2.0 (full speed) interface



Ethernet interface



Serial RS-232C (2400-115200 bps) interface



32 MB SDRAM memory



8 MB FLASH memory



SD memory card reader for expansion up to 4 GB



PGL, ZGL and EGL language support.



Resident alpha-numeric bitmap fonts (EGL)



Internal Monotype Imaging® true type font engine (PGL, ZGL)



Graphic/Font/Barcode Rotation (0, 90,180, 270 degree)



Downloadable fonts from PC to printer memory



Downloadable firmware upgrades



Text, barcode, graphics/image printing (Refer to the appropriate programming manuals
for supporting code.)

Mail

Stacked
2D

Supported Barcodes
Symbology
PGL
ZGL
Code 39
x
x
Interleaved 2/5
x
x
Code 128
x
x
EAN-8
x
x
EAN-13
x
x
UPC-A
x
x
UPC-E
x
x
UPC-E0
x
x
UPC-E1
x
MSI
x
x
Codabar
x
x
Code 93
x
x
EAN/UCC-128
x
x
UPCSHIP
x
x
UPC Interleaved 2/5
Industrial 2/5
x
FIM
x
x
Code 11
x
Matrix 2 of 5
x
UPS-11
x
Telepen
x
ITF-14
x
Logmars
x
Planet
x
x
Plessey
x
x
BC 412
x
x
Code 3 of 5
x
USPS Intelligent Mail
x
x
Postnet
x
x
German 2 of 5
x
x
Japanese Postnet
Australian Post
x
PostBar (4-State)
x
Royal Mail
x
RSS-14
x
x
PDF417 (+Micro)
x
x
DataMatrix
x
x
Maxicode
x
x
Aztec
x
QR
x
x

EGL
x
x
x
x
x
x
x
x
x
x
x
x
x
x

x
x

x
x
x

x
x
x
x
x
x

Printer Optional Features
The printer offers the following optional features.
User
options

Product option feature

Dealer
options

Peel-off module



Cutter module



Factory
options

RS-232C Pin Configuration
PIN

CONFIGURATION

+5 V

TXD

RXD

CTS

GND

RTS

N/C

RTS

N/C

Printer Specifications
Physical dimensions

286 mm (W) x 259 mm (H) x 434 mm (D)
11.26 in (W) x 10.20 in (H) x 17.09 in (D)

Weight

11 kg (22 lbs)

Electrical

Environmental condition

Internal switching power supply
Input: AC 100-240V, 50 - 60 Hz
Output: DC 24V 3.3A
Operation: 5 ~ 40˚C (41 ~ 104˚F), 20~85% non-condensing
Storage: -40 ~ 60 ˚C (-40 ~ 140˚F), 10~90% non-condensing

Print Specifications
Print Specifications
Printhead resolution

203 dpi models

300 dpi models

203 dots/inch (8 dots/mm)

300 dots/inch (12 dots/mm)

Printing method
Dot size
(width x length)
Print speed
(inches per second)

Thermal transfer and direct thermal
0.125 x 0.125 mm
(1 mm = 8 dots)

0.084 x 0.084 mm
(1 mm = 11.8 dots)

2, 3, 4, 5, 6 ips

Max. print width
Max. print length

104 mm (4.10 in.)
2,512 mm (99 in.)

1,223 mm (48 in.)

Ribbon Specifications
Ribbon outside diameter

Max. 81.3 mm (3.2 in.)

Ribbon length

450 meter (1476 feet)

Ribbon core inside diameter

25.4 MM (1 in.)

Ribbon width

Max. 110 mm (4.33 in.)
Min. 40 mm (1.575 in.)

Ribbon wound type

Outside wound

Media Specifications
Media Specifications

203 dpi models

300 dpi models

Label roll capacity

203.2 mm (8 in.) OD

Media alignment

Edge alignment

Media type

Continuous, die-cut, black mark, fanfold, notch

Media wound type

Printing face outside wound

Media width (label + liner)

Max. 118 mm (4.6 in.)
Min. 25.4 mm (1.0 in.)

Media thickness (label + liner)

Max. 0.28 mm (0.0110 in.)
Min. 0.06 mm (0.023 in.)

Media core diameter

25.4 mm - 76.2 mm (1 in. ~ 3 in.)

Label length
(Tear-Off Strip, Continuous Mode)

5 - 2,286 mm (0.2 in. 90 in.)

Label length (Peel-Off mode)

Max. 152.4 mm (6 in.)

5~1,016 mm (0.2 in. - 40 in.)

Min. 25.4 mm (1 in.)
Label length (Cut mode)

Max. 2,512 mm (99 in.)

Max. 1,223 mm (48 in.)

Min. 25.4 mm (1 in.)

Gap, notch, and hole height

Min. 2 mm (0.08 in.)

Black mark height

Min. 2 mm (0.08 in.)

Black mark width

Min. 8 mm (0.31 in.)

Operations Overview

Unpacking and Inspection
This printer is packaged to withstand damage during shipping. Upon receiving, inspect the packaging and
printer. Keep all packaging materials in case you need to reship the printer.

Unpacking the Printer
The following items are included in the carton:







Printer unit
Software/Windows driver CD disk
Quick Setup Guide
Power cord
Ribbon take up paper core
3” Media Core Adapters (2)

Figure 1. Printer Package Contents
If any parts are missing, contact the Customer Service Department of your purchased reseller or
distributor.

Printer Overview
Front View
A

7
5

A
1
1. STATUS Indicator
2. Pause Key
3. Feed Key
4. Media Exit
5. Lower Front Cover

6. Media Window
7. Media Cover (Handle)

Figure 2. Printer Front View

Interior View
6

7
2
8
3

1. Ribbon Take-Up Spindle
2. Ribbon Supply Spindle
3. Printhead Pressure Adjustment Knobs
4. Pivoting Deck
5. Deck Lock Lever

6. Label Roll Guide
7. 3” Core Adapters (2)
8. Media Hanger Beam

9. Ribbon Guide Bar
10. Media Guide Bar
11. Printhead
12. Platen Roller
13. Media Sensor

14. Label Width Guide
Figure 3. Printer Interior View

Rear View

5
1

2
3

Figure 4. Printer Rear View
1. Internal Ethernet Interface
2. Fanfold Label Entrance
3. RS-232C Interface (Max. 115,200 bps)
4. USB Interface (USB 2.0/ Full speed mode)
5. SD Card Slot*
6. Power Switch
7. Power Socket
NOTE: The interface picture is for reference only. Refer to the product specification for
interface availability.
*Recommended SD specification. See Table 1 on page 19.

Table 1. SD Card Specifications
SD Card
Specification

SD Card
Capacity

Approved SD Card
Manufacturer

V1.0, V1.1

128 MB

SanDisk, Transcend

V1.0, V1.1

256 MB

SanDisk, Transcend, Panasonic

V1.0, V1.1

512 MB

SanDisk, Transcend, Panasonic

V1.0, V1.1

1 GB

SanDisk, Transcend, Panasonic

V2.0 SDHC CLASS 4

4 GB

V2.0 SDHC CLASS 6

4 GB

SanDisk, Transcend, Panasonic

V1.0, V1.1

microSD 128 MB

Transcend, Panasonic

V1.0, V1.1

microSD 256 MB

Transcend, Panasonic

V1.0, V1.1

microSD 512 MB

Panasonic

V1.0, V1.1

microSD 1 GB

Transcend, Panasonic

V2.0 SDHC CLASS 4

microSD 4 GB

Panasonic

V2.0 SDHC CLASS 6

microSD 4 GB

Transcend

V1.0, V1.1

miniSD 128 MB

Transcend, Panasonic

V1.0, V1.1

miniSD 256 MB

Transcend, Panasonic

V1.0, V1.1

miniSD 512 MB

Transcend, Panasonic

V1.0, V1.1

miniSD 1 GB

Transcend, Panasonic

V2.0 SDHC CLASS 4

miniSD 4 GB

Transcend

V2.0 SDHC CLASS 6

miniSD 4 GB




The DOS FAT file system is supported for the SD card.
Folders/files stored in the SD card should be in the 8.3 filename format.

Operator Controls
Front Panel and Keys

STATUS Indicator

Off
On
Blinking

Printer is offline, no error.
Printer is online, no error.
Printer is in error state:
Head Open, Paper Jam, Out of Paper,
Ribbon Errors, Cutter Error, Printhead Overheat,
Calibration Error

POWER Indicator

Off
On

Printer power is
turned off.
Printer power is
turned on.

ONLINE Indicator

Off

On
Blinking

Printer is offline and/or in
error state. The printer
can receive data while
offline.
The printer is online and
ready to process data.
Printer is processing data.

FEED Key
PAUSE Key
Printer advances media one label length if online.
Toggles printer between online and offline mode.

LED Indicators
LED
POWER

ONLINE

STATUS

State

Indication

Off

Printer power is turned off.

Printer power is turned on.

Off

Printer is offline or error occurred.

Printer is online.

Blinking

Printer is receiving data.

Off

Printer is offline.

Printer is online.

Blinking

Printer is in error state:
Head Open, Paper Jam, Out of Paper, Ribbon Errors,
Cutter Error, Printhead Overheat, Calibration Error

Special Power-Up Key Combinations
To simplify operation, a few functions can be performed by holding down certain keys at
power-up.

Key Combination

Function

FEED Key

Printer will power-up and print a test page.

PAUSE Key

Printer will power-up and by default, force Auto-Calibration
regardless of the configuration option. (See Chapter 5,
Media/Sensor tab on page 71).

FEED + PAUSE Keys

Printer will reset to its factory default parameters.

Clearing Data from the Buffers
This product does not have a CLEAR key or method of clearing the data within the internal
buffers. Turn the printer off/on to clear the buffer.

Setting Up the Printer
1. Place the printer on a flat, secure surface.
2. Ensure the power switch is off.
3. Plug the power cord into the AC power cord socket at the rear of the printer, then plug the power cord
into a properly grounded power outlet.
4. Connect the printer to the computer interface with the appropriate cable.

Ribbon Installation
Loading Ribbon
1. Open the printer media cover.
2. Load the ribbon onto ribbon supply spindle
and ribbon core onto ribbon take-up spindle.
3. Push the paper core and ribbon roll to the
inboard end of each spindle.
Ribbon Core
Ribbon Take-Up Spindle
Ribbon
Ribbon Supply
Spindle
4. Push the deck lock lever back to open the
pivoting deck.

5. Thread the ribbon under ribbon guide bar and
through ribbon sensor slot. (See page 25 for
ribbon loading diagram or refer to diagram on
printer media cover.)

Ribbon Leader

Ribbon Sensor

Ribbon Guide Bar
6. Tape ribbon leader onto ribbon core. Keep
ribbon wrinkle-free.

Ribbon Leader

Ribbon Core

7. Rotate ribbon take-up spindle clockwise 3 to 5
full turns until ribbon is wrinkle-free.

8. Push both sides of the pivoting deck down to
close it, ensuring the latches engage properly.
Note: Pressing down only one side of the pivoting
deck may result in the pivoting deck opening
during printing. This can put the printer in an
unknown state. Be sure to push both sides of the
pivoting deck down and verify that the latch is in
locked position.

Ribbon Loading Path

Ribbon

Ribbon Take-Up
Spindle

Ribbon Supply
Spindle

Ribbon Guide Bar
Ribbon Sensor

Media Installation
Loading a Label Roll
1. Open the media cover.
2. Push the deck lock lever back to open the
pivoting deck.

3. Move the label roll guide to the end of the media
hanger then place it in horizontal position. (If
paper core is 3 inches, install 3 inch core
adapters on the beam.)
See Note on next page.

Note: For 3 inch core adapters, ensure arrows point vertical (see below). If using 1 inch core
media, remove the 3 inch core adapter from the media hanger beam.
3 inch media core

1 inch media core

4. Place media roll on hanger beam. Place label roll guide in up position.

5. Thread leading edge of label through media guide bar onto the platen roller.

Media Hanger
Beam

Media Sensor

Media Guide Bar

6. Adjust media width guide to fit label width.
Adjust media sensor ensuring the gap/black
mark passes underneath the media sensor
indicator (marked by a triangle) for sensing.

Media Sensor
Indicator

Media Width Guide

7. Push both sides of the pivoting deck down to
close it, ensuring the latches engage
properly.
Note: Pressing down only one side of the pivoting
deck may result in the pivoting deck opening
during printing. This can put the printer in an
unknown state. Be sure to push both sides of the
pivoting deck down and verify that the latch is in
locked position.

8. Use the Configuration Utility to set the media sensor type and calibrate the selected sensor.
Note:
 Recalibrate the gap/black mark sensor when changing media.
 The sensor location is marked by a triangle ▽ on the sensor housing.
 The media sensor position can be moved horizontally. Ensure the gap or black mark is at the
location where media gap/black mark will pass through for sensing.

Label Roll Loading Path

Fanfold Media
Entrance Slot

Platen Roller

Media sensor

Media Hanger
Beam

Media guide bar

Loading Fanfold Media
Fanfold media feeds through rear label entrance slot or opening.
1. Open the printer media cover.
2. Push the deck lock lever back to open the pivoting deck.
3. Move the label roll guide to the end of media hanger beam then place roll guide to horizontal
position.
4. Remove the 3 inch core adapters from the media hanger beam.
Label Roll
Guide

3 Inch Core
Adapters (2)

5.
6.
7.
8.

Insert fanfold media through the rear label entrance slot.
Thread leading edge of fanfold label under the media guide bar onto the platen roller.
Adjust the media width guide to fit label width.
Push both sides of pivoting deck down to close it, ensuring the latches engage properly.

Fanfold
Media

9. Use the Configuration Utility to set the media sensor type and calibrate the selected sensor.
Note: Calibrate the gap/black mark sensor when changing media.

Loading Media in Peel-Off Mode
1. Open the peel-off cover by pulling down the tabs located on peel-off cover.

2. Install the label roll (see page 26).
3. Use the Configuration Utility to set the media sensor type and calibrate the selected sensor.
4. Pull label through front of printer and peel off a few labels, leaving the liner.

Label

Liner

5. Feed the liner into the peel-off cover slot.

Label
Liner

Peel-off
Cover Slot

6. Close the peel-off cover and pivoting deck.

Liner

7. Use the Configuration Utility to set the printer to Peel-Off mode. Peeling will automatically start.
Press the FEED key to test.

Liner
Label

Note: Calibrate the gap/black mark sensor when changing media.

Loading Media in Cut Mode
1. Install the label roll (see page 26).
2. Thread the media through the paper cutter opening.
3. Adjust the media width guide to fit the label width.

Paper Cutter Opening

4. Close pivoting deck ensuring the latches
engage properly.

5. Use the Configuration Utility to set the printer to Cutter mode. Press the FEED key to test.
Note: Recalibrate the gap/black mark sensor when changing media.

Printhead Pressure Adjustment Knobs

Adjust printhead pressure under these conditions:
1. Printing with thick media. If media thickness is larger than 0.19 mm, higher pressure is required to
achieve good quality printouts.
2. Printing with narrow media. If media width is less than 4 inches wide, the printhead pressure must
be adjusted to avoid ribbon wrinkles.
There are five levels of pressure adjustments. Level 1 is the minimum pressure and level 5 is the
maximum pressure.
Example: If the label width is 4 inches, set both printhead pressure adjustment knobs to the same level. If
the label is less than 2 inches wide, increase the left side printhead pressure by rotating the adjustment
knob clockwise and decrease the right side pressure by rotating the adjustment knob counterclockwise to
level 1.
Note: Refer to the diagram on page 53 to adjust the platen position to accommodate media thicker than
0.19 mm (0.0075 in).

Troubleshooting

Fault Handling
When the STATUS indicator is blinking, a fault has occurred. In addition, the ONLINE indicator is off and
the printer is no longer processing jobs. In some cases, the reason for a fault can be determined by
visually inspecting the printer (e.g., out of paper). In other cases, the fault may be more subtle and require
investigation with the Configuration Utility.
This section discusses how faults can be identified, how the Configuration Utility can help, and
requirements to resolve the problem. The types of faults possible in the T2N are shown in Table 2.
Table 2. Types of Printer Faults

Fault
Calibration Error
Cutter Error
Out of Paper
Paper Jam
Head Open
Printhead Overheat
Ribbon Encoder Err
Ribbon End Err

Description
The printer is unable to calibrate the Media properly.
The printer has detected a cutter malfunction.
The Media Sensor cannot find any media.
The Media Sensor cannot find a gap, hole, or black line.
The printer has detected that the pivoting deck is up (open).
The printer has detected the print head is overheated.
The printer has detected the ribbon supply spindle is not turning.
The Ribbon Sensor cannot detect a ribbon.

Identifying the Fault
Upon seeing the STATUS indicator blinking, quickly inspect the printer to identify the faults:






Is there media installed in the printer?
Is there a paper jam?
For thermal transfer configurations, is there a ribbon installed?
Is the Printhead open? Make sure the pivoting deck is securely closed on both sides.
Did the error occur immediately after the calibration procedure?

If possible, resolve the problem immediately using the guidelines shown in the Fault Recovery section on
page 39.
If the problem is not obvious or if attempts to resolve the problem did not work, use the Configuration
Utility to confirm the Fault type. After establishing connection with the printer (see Tool Interface on
page 61), click the “Get Status” button (see Figure 5 on page 38). This will confirm the fault type based on
Table 2 above.

Figure 5. Obtaining Printer Status
Once the Configuration Utility identifies the fault, you can press the FEED Key on the printer to clear the
fault. See Fault Recovery on page 39 to resolve the issue.
For Calibration Error, Ribbon Err, Ribbon End Err, or Paper Jam errors, verify that the Media/Sensor
configuration is correct (see “Media/Sensor tab on page 71). Upload the configuration by doing a “Read”
operation. If the “Read” operation times out with a “Port Open Error” or “Data Transmission Error”, the I/O
channel may be blocked with a host job. In this case, cancel the print job on the host, reboot the printer,
and then perform the “Read” operation again to upload the configuration.
When the configuration has been uploaded, verify it is correct or make changes as necessary and save
those changes in the printer using the “Set” operation. If the fault persists, refer to Fault Recovery on
page 39 to resolve the issue.

Fault Recovery
Once the Configuration Utility identifies the fault, press the FEED key on the control panel to clear the
fault condition. This stops the STATUS indicator from blinking.
If the issues are not resolved after following the steps in Table 3, contact the Printronix Customer
Support Center (page 123).
Table 3. Printer Status Messages and Recovery Procedures

Printer Status Message

Calibration Error

Cutter Error
Blade Open (down)

Blade Closed (up)

Recovery Procedure
The printer is unable to calibrate the Media Sensor properly:
1. Verify that the Media Sensor, Label Length, and Max Cal Length
values set within the Configuration Utility match the installed media.
2. Open the pivoting deck.
3. Pull the media back onto the hanger beam.
4. Make sure the media sensor is clean (see Chapter 4, page 49).
5. Reload the paper making sure it is properly threaded through the
media sensor and the media width guide.
6. Make sure the media sensor is properly positioned with the triangle
in line with the gap, notch, hole, or black mark (see page 28).
7. Close the pivoting deck.
8. Press the Feed Key to clear the error.
9. Calibrate again either via the Configuration Utility (see “Calibrate
Sensor” on page 96) or power-up with the PAUSE key held down.
See Note at the end of Table 3 on page 41.
The printer detected a cutter malfunction:
1. Pause the print job.
2. Open the pivoting deck.
3. Unlatch the cutter and rotate it down. Inspect the cutter to determine
if the blade is in the open (down) position. See photographs on left.
4. If the blade is in the open (down) position and a label is stuck in the
cutter, remove it. Press the Feed Key to clear the error. Go to step 6.
5. If the blade is in the closed (up) position, turn the printer power off.
Wait 5 seconds then turn the printer power on. After the printer
finishes initialization the blade moves to the open (down) position.
Remove any label or debris stuck in the cutter.
6. Feed the media through the cutter slot, then close and latch the
cutter.
7. Close the pivoting deck.
8. Press the Feed Key to clear the error.
9. Resume printing.
Note: If a Cutter Error reoccurs, repeat steps 1 to 6, then use the
Configuration Tool “Cut Rev” function before resuming the print job. If
problems persist, use the “Cut Fwd” function.
See Note at the end of Table 3 on page 41.

The Media Sensor detected a paper out condition.
1. Open the pivoting deck and reload the same type of media into
the printer.
2. Close the pivoting deck.
3. Press the Feed key to clear the error.
4. The printer should advance to the TOF of the next label and
resume printing.
See Note at the end of Table 3 on page 41.

Out of Paper

The Media Sensor cannot find any media, but media is installed.
1. Verify that the Media Sensor, Label Length, and Max Cal
Length values set within the Configuration Utility match the
installed media.
2. Open the pivoting deck.
3. Reload the media making sure it is properly threaded through
the media sensor and the media width guide.
4. Make sure the media sensor is properly positioned with the
triangle in line with the gap, notch, hole, or black mark
(see page 28).
5. Close the pivoting deck.
6. Press the Feed Key to clear the error.
7. The printer should advance to TOF of the next label and
resume printing.
See Note at the end of Table 3 on page 41.

Paper Jam

The Media Sensor cannot find a gap, hole, or black mark:
1. Open the pivoting deck.
2. Pull the media back onto the hanger beam.
3. Make sure the media sensor is clean (see page 49).
4. Reload the paper making sure it is properly threaded through the
media sensor and the media width guide.
5. Make sure the media sensor is properly positioned with the triangle
in line with the gap, notch, hole, or black mark (see page 28).
6. Make sure the label size is set correctly.
7. Close the pivoting deck.
8. Press the Feed Key to clear the error.
9. The printer should advance to the TOF of the next label and
resume printing.
See Note at the end of Table 3 on page 41.

Head Open

The printer has detected that the pivoting deck is up:
1. Close the pivoting deck by pressing down firmly on both sides of
the pivoting deck until the latch fully engages.
2. Press the Feed Key to clear the error.
3. The printer should advance to the TOF of the next label and
resume printing.
See Note at the end of Table 3 on page 41.

Printhead Overheat

The printer has detected that the printhead has overheated.
The printer will continue to monitor the printhead temperature. When
the printhead has sufficiently cooled, the printer will clear the error and
automatically resume printing. No operator intervention is required.

Ribbon Encoder Err

The printer has detected the ribbon supply spindle is not turning:
1. Open the pivoting deck.
2. Verify that the ribbon on the supply spindle is not loose or slack.
3. Verify that the ribbon is loaded correctly on the ribbon supply and
take-up spindles.
4. Verify that the ribbon is not broken between the ribbon supply and
take-up spindles.
5. Close the pivoting deck.
6. Press the Feed Key to clear the error.
7. The printer should advance to the TOF of the next label and
resume printing.
See Note at the end of Table 3 on page 41.

Ribbon End Err

The ribbon sensor cannot detect a ribbon.
The printer has run out of ribbon or the ribbon has broken at the
sensor:
1. Open the pivoting deck.
2. Install new ribbon and verify that the ribbon is loaded correctly on
the ribbon supply and take-up spindles.
3. Verify that the ribbon is threaded properly through the ribbon
sensor.
4. Close the pivoting deck.
5. Press the Feed Key to clear the error.
6. The printer should advance to the TOF of the next label and
resume printing.
See Note at the end of Table 3 on page 41.

Note: If Fault Reprint = Enable, the printer will reprint the label that was printing when the fault was
detected.

Printer Configuration
Knowing the current printer configuration is necessary to diagnose and correct unexpected printer
behavior. The Configuration Utility may be used to read the current printer configuration or to print the
configuration by clicking the Print Test Page button. In cases where the Configuration Utility is not
available or unable to communicate with the printer, you may print the configuration by turning off the
printer, then holding down the Feed Key on the Control Panel while turning the printer back on.

Common Problems
The following table lists common problems that may occur when operating the printer. If the problem still
exists after troubleshooting, contact the Customer Service Department of your purchased reseller or
distributor.
Problem

Possible Cause

Recovery Procedure

Power indicator does not
illuminate.

The power cord is not properly
connected.

1. Plug the power cord in
printer and outlet.
2. Verify that the outlet has
power.
3. Switch power on.

Status indicator is blinking and
Online indicator is off.

The printer is in a fault condition.

See Fault Handling on page 37.

The Configuration Utility “Get
Status” shows “Head Open”.

The printer pivoting deck is open.

See the “Head Open” recovery
procedure on page 40.

The printer status from the
Configuration Utility shows
“Ribbon End Err.” or “Ribbon
Encoder Err.”

The printer has run out of ribbon
or the ribbon is installed
incorrectly.

See the “Ribbon End Err” or
“Ribbon Encode Err” recovery
procedure on page 41.

The printer does not report “Print
head Open” fault when the
printer is first powered on.

This is not a problem. The printer
will only report this fault when
attempting to print or calibrate.

Use both hands to close the
pivoting deck by firmly pressing
down on the recess on both
sides of the deck until it snaps
into place.

Media Calibration is followed
immediately by a fault (Status
LED blinking).




Media incorrectly loaded.
Media sensor assembly out
of position.
Media lenses are obstructed
with paper dust.

See the “Calibration Error”
recovery procedure on page 41.

The printer has run out of
labels.
The labels are installed
incorrectly.
The Gap/Mark sensor is not
calibrated.

See the “Out of Paper” recovery
procedure on page 41.

Gap/black mark sensor is not
set properly.
Ensure the paper label size
is set properly.
Labels may be stuck inside
the printer mechanism.

See the “Paper Jam” recovery
procedure on page 40.


The printer status from the
Configuration Utility shows “Out
of Paper”.





The printer status from the
Configuration Utility shows
“Paper Jam”.





The printer status from the
Configuration Utility shows
“PrintHead Overheat”.

Printhead temperature reached a
high level and needs to cool
down.

See the “Printhead Overheat”
recovery procedure on page 41.

The printer status from the
Configuration Utility shows
“Cutter Error”.

Cutter is unable to turn due to
jamming.

See the “Cutter Error” recovery
procedure on page 39.

Printer not printing.



1. Reconnect cable to interface.
2. If using serial cable:
a. Replace the cable
with pin to pin
connection.
b. Check the baud rate
setting. The default
setting is 9600, n, 8,
and 1.
3. If using the Ethernet cable:
a. Ensure the Ethernet
RJ-45 connector
green LED is lit.
b. Ensure the Ethernet
RJ-45 connector
amber LED is
blinking.
c. Ensure the printer
has the IP address
when using DHCP
mode.
d. Wait a few seconds
to allow for printer
communication with
the server, then
check the IP address
setting again.
4. Check for the ribbon inked
side out placement.
5. Reload the ribbon.
6. Clean the printhead.
7. Check the print density
setting.
8. The printhead’s harness
connector is not properly
connected to the printhead.
Turn off the printer and
reconnect the plug connector
again.



Cable is not well connected
to serial or USB interface, or
Ethernet port.
The serial port cable pin
configuration is not pin to pin
connected.

Memory full (FLASH/DRAM)

FLASH/DRAM is full.

Delete unused files in the
FLASH/DRAM. Use the
Configuration Utility to change
the maximum value (see
Advanced Setup on page 111).

Unable to use SD card.



SD card was inserted after
powering printer on.
SD card is damaged.
SD card does not insert
properly.
Unapproved SD card in use.

1. Use an authorized SD card.
For supported SD cards,
see page 19.
2. Reinsert the SD card and
power-up the printer.

Ribbon and media are
loaded incorrectly.
Dust or adhesive
accumulation on the
printhead.
Print density is not set
properly.
Printhead element is
damaged.
Ribbon and media are
incompatible.
Printhead pressure is not set
properly.

1.
2.
3.
4.




Poor print quality.








6.
7.

Cutter is not working.

The connector is loose.

Reload supplies.
Clean the printhead.
Clean the platen roller.
Adjust the print density and
print speed.
Run a printer self-test and
check the printhead test
pattern for missing dots.
Change to proper ribbon or
label media.
Adjust the printhead
pressure adjustment knobs.
If the left or right side of the
printout is too light, adjust the
left or right pressure
adjustment knob to the
higher index for higher
pressure. If the pressure
adjustment knob is adjusted
to 5 and the print quality is
still poor, contact the
Customer Service
Department of your reseller
or distributor for service or
instructions.
Ensure the deck lock lever is
latched to the pivoting deck
properly.

Plug the connector cable
correctly.

Label feeding is not stable
(skew) when printing.

The media guide does not touch
the edge of the media.

1. If the label is moving to the
right side, move the media
width guide to the left
(inboard).
2. If the label is moving to the
left side, move the media
width guide to the right
(outboard).

Skip labels when printing.



Label size is not specified
correctly.
Sensor sensitivity is not set
properly.
The media sensor is covered
with dust.

1. Ensure the label size is set
correctly.
2. Calibrate the sensor by Auto
Gap or Manual Gap options.
3. Clean the Gap/Black mark
sensor (refer to Chapter 4 on
page 49).

Media sensor sensitivity is
not set properly.
Label size is incorrect.
The parameter Shift Y in the
LCD menu is incorrect.
The vertical offset setting in
the driver is incorrect.

1. Recalibrate the sensor
sensitivity.
2. Set the correct Label Length
size and gap size.
3. If the Label Length is correct
use the Configuration Utility
to adjust Vert Image Shift.




The printing position on small
labels is incorrect.






The left side printout position is
incorrect.

Wrong Label Width size setup.

Set the correct label size. If the
label size is correct, use the
Configuration Utility to adjust
“Horz Image Shift.”

Missing printing on the left or
right side of label.

Wrong Label Width size setup.

Set the correct label size.

Configuration Utility requests
password when communicating
with the printer.

A password previously set from
the Configuration Utility is lost.

Contact the Printronix Customer
Support Center (page 123) to
request help on unlocking the
printer.

Power and Error LEDs are
blinking fast.

Power was switched OFF and
ON too quickly.

Power off the printer and wait for
all LEDs to turn off. Power on the
printer again.

Wrinkle problem.







Printhead pressure is
incorrect.
Ribbon is incorrectly
installed.
Media is incorrectly installed.
Print density is incorrect.
Media feeding is incorrect.

1. See page 46 for more
information on ribbon
wrinkles.
2. Set the density to achieve
good print quality.
3. Ensure the media width
guide just touches the
outside edge of the media.

Gray line on the blank label.




The printhead is dirty.
The platen roller is dirty.

1. Clean the printhead.
2. Clean the platen roller (refer
to Chapter 4 on page 49).

Irregular printing



The printer is in Job Capture
mode.
The RS-232 is incorrect.

1. Turn the printer off and on to
exit Job Capture mode..
2. Reset the RS-232 setting.



Mechanism Fine Adjustment to Avoid Ribbon Wrinkles
This printer has been fully tested before delivery. There should be no evidence of ribbon wrinkles on
printed labels. Ribbon wrinkle is related to the media thickness, printhead pressure balance, ribbon film
characteristics, print darkness setting and more. If the ribbon wrinkles, follow the instructions below to
adjust printer components.

Adjustable
Printer
Parts

Symptom

Wrinkle occurs in lower right to upper left
direction.

Wrinkle occurs in lower left to upper right
corner.

Wrinkle
Example

Feed direction

Adjust the printhead pressure adjustment knob. Adjust the printhead pressure adjustment knob.

Left knob

Right knob

The printhead pressure adjustment knob has
five setting levels. Clockwise adjustment
increases the printhead pressure. Counter
clockwise adjustment decreases the printhead
pressure.

If the wrinkle on the label starts from the lower If the wrinkle on the label starts from the lower
right side to upper left side, do following:
left side to upper right side, do following:
1. Decrease the left side printhead
pressure adjustment knob setting one
level per each adjustment then print the
label again to check for wrinkles.

1. Decrease the right side printhead
pressure adjustment knob setting one
level for each adjustment then print the
label again to check for wrinkles.

2. If the left side printhead adjustment knob
level is set to index 1 (the lowest
pressure index), increase the right side
printhead pressure.

2. If the right side printhead adjustment
knob setting is set to index 1 (the lowest
pressure index), increase the left side
printhead pressure.

3. If the wrinkle still exists, contact the
Customer Service Department of your
reseller or distributor for service.

Maintenance

This chapter discusses how to maintain your printer.
1. Use one of the following materials to clean the printer:





Cotton swab or authorized Printronix Thermal Printhead Cleaning Pen (203502-002)
Lint-free cloth
Vacuum/Blower brush
100% Ethanol or 99.7% Isopropyl alcohol

2. The cleaning process is as follows:
Printer Part

Method

Interval

1. Always power off the printer before
cleaning the printhead.
2. Allow the printhead to cool for a
minimum of one minute.
3. Use a cotton swab or a thermal
printhead cleaning pen and 100%
ethanol or 99.7% isopropyl alcohol
to clean the printhead surface.

Clean the printhead when changing a new
label roll (Direct Thermal Print Mode) or when
replacing the ribbon roll (Thermal Transfer
Print Mode).

Printhead
Printhead

Printhead

Elements

Elements
Printhead Cleaning Pen

Platen Roller

1. Turn the power off.
2. Rotate the platen roller and wipe it
thoroughly with 100% ethanol
alcohol and a cotton swab, or a lint
free cloth.

Clean the platen roller when changing a new
label roll.

Tear Bar/Peel Bar Use a lint-free cloth with 100% ethanol
alcohol to wipe the tear bar/peel bar.

Clean as needed.

Sensor

Use a vacuum or compressed air.

Clean monthly.

Exterior

Wipe the exterior with a damp cloth.

Clean as needed.

Interior

Brush or vacuum the interior.

Clean as needed.

CAUTION: Do not touch the printhead to avoid getting fingerprints on it. If unavoidable, use
ethanol alcohol or a thermal printhead cleaning pen to clean the printhead. Use 100% ethanol or
99.7% Isopropyl alcohol. DO NOT use rubbing alcohol, which can damage the printhead.

Replacing the Platen Roller Assembly
1. Open printer media cover.
2. Push the deck lock lever to raise the pivoting deck.
3. Remove screw and the lower front cover.

Lower Front
Cover

Screw

4. Remove screw on the platen right side bushing.

Screw

5. Disengage the platen left side bushing tab from the printer.

Left Side
Bushing Tab

6. Remove the platen bushing and old platen roller assembly.
7. Replace the platen roller assembly.
Right Side
Bushing

Platen Roller Assembly

8. Reassemble the parts in reverse order.

For regular labels
0.06 mm (0.00236 in.) to
0.19 mm (0.0075 in.) thick

For thick labels
0.19 mm (0.0075 in.) to
0.28 mm (0.011 in.) thick

IMPORTANT: Ensure that both the left and right side bushing tabs are in the same
orientation. The printer will not be able to print properly if the left and right side bushing
tabs are not aligned.

Replacing the Printhead Assembly
1. Open printer media cover.
2. If necessary, remove the used ribbon take-up roll from its spindle.
3. Remove the frame thumbscrew.

Frame Thumbscrew

4. Remove the printhead thumbscrew.

Printhead
Thumbscrew

5. Push the deck lock lever to release the pivoting deck.
6. Carefully disconnect the printhead cable assembly from the printhead by pulling out the
connector.
IMPORTANT: Do not pull on the cables.

Printhead
Connector

Cables

Printhead
Assembly

7. Replace the printhead assembly.
Printhead
Assembly

8. Connect the printhead cable and carefully lift the assembly into the pivoting deck.
9. Align the printhead assembly holes with the tenons, then insert.
IMPORTANT: Push the cables back underneath pivoting deck cover. Do not block the
ribbon path, otherwise the ribbon could bulge and cause wrinkles.

Tenons

Printhead
Assembly
Holes

10. Close the pivoting deck and ensure the levers engage properly. Install the new thumbscrew
(provided in every printhead assembly kit) to secure the printhead.

Thumbscrew

11. Open and close the pivoting deck ensuring the latches continue to engage properly.

Configuration Utility

This chapter discusses the Configuration Utility application and how it can be used to operate and
configure your printer.

Access
You can obtain the Configuration Utility or upgrades in the following ways:
 From the CD included with the T2N printer. Place the CD in your computer and follow the guide.
 From the Printronix website http://www.printronix.com/products/drivers.aspx.
 For Configuration Utility upgrades (if available), click the HELP button and select Utility and
Drivers to open a browser to http://www.printronix.com/products/drivers.aspx. Download the
utility.
The Configuration Utility is contained in a zip file as part number.zip.

System Requirements
System requirements for the Configuration Utility are:
 32-bit Windows Operating System: Win2K, Windows XP, Vista, Windows 7
 64-bit Windows Operating System: Windows XP, Vista, Windows 7
 Hard Drive: 2 MB Free
Note: The Configuration Utility is not supported on Linux or Unix systems.

Installing the Application
The Configuration Utility is contained in a zip file as part number.zip. The zip file will contain four
elements:
1. Configuration Utility file (.exe)
2. Compiled Help files (T2NHelp.chm)
3. PDF file (T2NHelp.pdf)
4. Readme file (.txt).
Installation is not necessary. Simply extract the contents of the zip file into the desired directory or
location then launch the application .exe file.
IMPORTANT: Extract contents of the zip file into the local C directory of your laptop or PC to have
access to the automated HELP contents within the Configuration Utility.
The application name follows the format ConfigUtil_vm_xxY.exe where vm_xxY represents the version
number of Vm.xxY as described in the Version Number section (see below). The included version number
allows the user to have several different versions of the Configuration Utility.

The T2N Configuration Utility can be launched with the icon
which is copyrighted for use with this
application. The icon is Copyright © 2013 Printronix, INC. All Rights Reserved.

Launching the Application
Double-click the icon or execute ConfigUtil_vm_xxY.exe from a Windows command prompt.
The application will open as shown in Utility Overview (page 59).

Version Number
The Configuration Utility’s functionality and configuration change in conjunction with the firmware. Each
Configuration Utility release has a version number with format: Vm.xxYY where:


V = version



m = main version level (used to identify major updates)



xx = compatibility level (version for compatibility level)



YY = A-Z, AA-ZZ

(letter for minor updates)

The T2N firmware will also have a similar version number format. The rules and limitations regarding
interaction between different firmware and Configuration Utility versions are discussed in the Compatibility
Challenges section (see page 68).

Utility Overview
Figure 6 is an overview of the Configuration Utility.
Language Selection

HELP
HELP

Units(Configuration)
(Configuration)
Units

ToolTool
Interface
Interface

Printer
Configuration
Printer
Configuration

File
File Manager
Manager
Command Tool
Tool
Command
Advanced
Advanced

Figure 6. Configuration Utility Components


Language Selection. The utility interface is available in different languages: English,
Simplified Chinese, Traditional Chinese, Korean, German, Spanish, French, Italian, and
Portuguese. All headings and configuration parameters are translated; numerical values remain
the same. See Language Selection on page 60.



HELP. The HELP button offers easy access to support, including help contents with indexing and
searching, and links for Configuration Utility upgrades. HELP content is in English only. See
HELP on page 118.



Tool Interface. The Tool Interface provides options for Configuration Utility communication with
the printer. This is different from how the printer communicates with the host system in real
application environment. See page 61 for more information.



Printer Configuration (first tab). The Printer Configuration section supports configuration upload
and download, performs a number of actions, and retrieves printer status. Unit options include
inch or mm. See Printer Configuration on page 63.



File Manager (second tab). The File Manager section allows you to view, upload, and download
files to and from printer memory devices (DRAM, FLASH, and SD card). See File Manager on
page 106.



Command Tool (third tab). This Command Tool section is for diagnostics and simple tests.
Users can create simple jobs or load jobs from files and send them to the printer for testing.
See Command Tool on page 109.



Advanced (fourth tab). The Advanced section provides advanced configuration options, including
memory allocation, scalable font control, statistics control, and text printing through PGL. It is
unnecessary to use this section for basic setup procedures. See Advanced Setup on page 111.

Language Selection
Language selection is available as a drop-down menu in the upper-left corner. Available
languages include: English (default), Simplified Chinese, Traditional Chinese, Korean, German,
Spanish, French, Italian, and Portuguese (see Figure 7). All labels and configuration options are
translated. Numerical values remain 0-9 (decimal) and 0-F (hexadecimal).

Figure 7. Selecting a Display Language
IMPORTANT: Some languages such as Traditional Chinese, Simplified Chinese, and
Korean require special fonts and characters sets to display properly. To use these
languages, your PC or laptop must be configured properly for the right region/language.
On Windows 7 systems, the region and language is chosen as follows:
1. Go to the Start Menu and open the Control Panel.
2. Launch the application.
3. Go to the Administrative tab and click “Change system locale …” .See Figure 8 (page 61).
4. Select the desired language:
a. For Simplified Chinese, choose “Chinese (Simplified, PRC)”.
b. For Traditional Chinese, choose “Chinese (Traditional, Taiwan)”.
c. For Korean, choose “Korean (Korea)”.
5. Follow the instructions, reboot if necessary.

Figure 8. Changing System Locale
After proper configuration, the language selected becomes the default language when the
Configuration Utility is launched.

Tool Interface
Tool Interface selection is available as a drop-down menu in the upper-right corner. This option
allows you to choose communication I/O options with the printer: USB (the default), COM, or
ETHERNET. If the printer is connected to a PC with USB interface, launching the application will
automatically read the configuration settings from the printer and populate the fields. This
interface selection may be different from the interface sending print jobs. For example, a user
may want to select USB or COM with a laptop to configure the Ethernet parameters for a live
application environment. Alternatively, the user may prefer USB for both the Tool Interface and
the live application.
Figure 9 shows the Tool Interface section with the “Setup” window open to configure the selected
I/O. When USB is selected, no setup is required. For the COM (RS-232 serial), see Figure 9 for
setup options. If ETHERNET is selected, no setup is required. However, Ethernet setup within the
Interface Tab must be configured. Once the Tool Interface type is selected and setup is complete,
the Configuration Utility is ready to use.

Figure 9. Tool Interface Setup

USB Connection
USB is default interface for the Configuration Utility. Since no setup is required with USB, the
Setup button is grayed out.

COM (RS-232) Connection
When COM is selected, click the Setup button to open the dialog box as shown in Figure 9
(page 61). The following parameters configure how the computer running the Configuration Utility
communicates with the printer:

COM Port

Select COM1 to COM30. The default is COM1.

Baud Rate

Sets the baud rate of the serial interface. Baud rate is the speed at which
serial data is transferred between the host computer and the printer.
Choices are 1200, 2400, 4800, 9600 (default), 19200, 38400, 57600, or
115200.

Data Bits

Select the serial data word length, 7 or 8 (default).

Parity

Select None (default), Odd, or Even.

Stop Bit(s)

The number of stop bits in the serial data word. Select 1 (default) or 2.

Flow Control

Select None, Hardware (default), or Xon/Xoff.
When Xon/Xoff is selected, the printer controls the communication flow from
the host by turning the transmission on and off. In some situations, such as
when the buffer is full or the timing of signals is too slow or too fast, the printer
will tell the host to stop transmission by sending an XOFF character. The data
does not have any End of Text codes; Xon/Xoff is not a blocking protocol.

Note: The default settings for COM within Setup should match the printer factory default for
RS-232. Before modifying these settings, test the connection with the printer using the default
settings.

Ethernet Connection
When Ethernet is selected, no setup is required from the Tool Interface section. However,
Ethernet setup within the Interface Tab must be configured before communication can begin. See
Ethernet Connection for instructions on how connect to the network (page 80).

Test the Connection
Once Tool Interface selection is complete, click the Read button in the lower-right corner (see Figure 6,
page 59) to upload the printer’s current configuration into the Configuration Utility fields. For USB
connection, this process is automatic.
If the Configuration Utility is working properly, the “Communicating…” progress bar appears and the
Printer Configuration values will be populated. If communication is not working properly, an error will
display indicating “Port Open Error” or “Data Transmission Error”.

If communication problems persist, change the Tool Interface to USB. This is the easiest method of
establishing communication with the printer. Once communication is established, click “Read” to upload
the configuration. Check the Interface Tab settings if necessary.

Printer Configuration
Four main sections are available in the Configuration Utility, each is represented as a tab at the top level.
Figure 10 below shows the Printer Configuration tab.

Figure 10. The Printer Configuration Tab
Printer Configuration displays when the Configuration Utility is launched. Components of this section
include:


Printer Information. This subsection displays information about the T2N printer currently
connected to the Configuration Utility. See Printer Information for more details (page 64).



Printer Configuration Tabs. This subsection allows users to set up and store a configuration in
the T2N printer. The available tabs for configuration include:

Tab

Description

Media/Sensor

Configures all label and sensor settings.

Interface

Configures the host I/O, including serial and Ethernet.

PGL

Configures PGL settings.

ZGL

Configures ZGL settings.

EGL

Configures EGL settings.



Printer Functions. This subsection consists of a set of buttons used to perform setup actions
(e.g., Calibrate Sensor and Active Emulation), diagnostics, and other important features such as
firmware upgrade. See Printer Functions on page 95 for more details.



Printer Status. This subsection queries the printer regarding status (e.g., Ready, Head Open,
Paper Jam, Out of Paper, etc.). See Printer Status on page 104 for more details.

Printer Information
Figure 11 shows printer information. Upon clicking the “Read” button, the printer’s information
populates the Configuration Utility. All items shown are read-only and cannot be modified. This
section describes the fields in greater detail.

Figure 11. Printer Information Values
IMPORTANT: If you contact the Printronix Customer Support Center for technical support,
report these field values for prompt handling.

Version
The Version consists of the model name, program file version, program file date, and program file
part number. The model name is T2N2 = 203 DPI, T2N3 = 300 DPI. The program file version is in
Printronix format Vm.xxYY. See Version Number on page 58 for information on Vm.xxYY format.
Note: When contacting the Customer Support Center, use the program file part number to
identify the software.

Serial No.
Serial No. is the serial number of the printer set in the Factory.

DPI
The printer DPI value (203 or 300 DPI) displays in this field.

Printer Usage
The Printer Usage value is in inches only and cannot be reset. If a new controller is installed, this
figure will reset to the value on the new controller.

Configuration Overview
You can configure printer setup through the Configuration Utility or the webpage (when network is
used). The T2N printer contains two configurations:


Factory Configuration



User Configuration.

Factory Configuration parameters cannot be changed. User Configuration values can be
uploaded and downloaded as necessary by clicking the “Read” and “Set” buttons, respectively.
The “Save File” and “Load File” buttons allow you to save and load configurations as files stored
on your computer. This provides easy configuration transfers between printers.
Note: Windows driver jobs or host commands from PGL, ZGL, or EGL emulations may affect
User Configuration. These emulations have commands to help the user set up the printer.
Configurations are stored in FLASH memory every time the printer is reset or powered off.
This section covers the following:


Basic Configuration Control. How to upload, download, and reset configuration values.



Parameter Values. Different types of parameter values that can be set.



Unit Preference: mm or inch. Selecting the preferred units for distance.



Configurations as Files. How to save and load configurations as files.



Compatibility Challenges. Mixing firmware, utility, and saved configurations.

Basic Configuration Control
Read: Uploading the T2N Configuration
The “Read” button loads the entire set of configuration values from the printer to the Configuration
Utility. This process overwrites all values within the various fields of the Printer Configuration tabs
(e.g., Media/Sensor, Interface, PGL, ZGL, and EGL) and Advanced Setup.
The “Read” operation is important to perform in the following situations:


After completing the Tool Interface setup to confirm proper communication.



After performing a “Set” operation to confirm that the input values were accepted.

Set: Changing the T2N Configuration
The “Set” button transfers the configuration values of the current page from the Configuration
Utility and stores them in the printer.
Note:


After clicking the “Set” button to transfer the configuration values to the printer, click the
“Read” button to confirm that the operation was completed successfully.



If a field has an invalid value (out of range), the printer will reject that value. Depending on the
menu and invalid value, the menu may leave the current (valid) value intact or choose the
minimum or maximum (valid) value. You will be able to verify the menu after performing a
“Set” operation followed by a “Read” operation.



Click “Set” on each tab or page with configuration options before moving to the next tab or
page.



When modifying values in either “inch” or “mm” and then doing a “Set” operation, these
values might be converted into an even number of printer dots. Therefore, upon a “Read”
operation, the values may change due to rounding to the nearest printer dot. Rounding
values may differ between 203 and 300 DPI printers.

Factory Default: Resetting the T2N Configuration
The “Factory Default” button in the Printer Function section restores the printer configuration to
the Factory Configuration. The exception is the network parameters which can only be set to their
default values within the Interface tab by clicking the “Network Default” button.

Parameter Values
Two different forms of input for Printer Configuration options are as follows:


Drop-down parameters. Drop-down menus
provide the user with a valid
range of selections and can be stored in the printer configuration by performing a “Set”
operation.



Free-form parameters. Free-form parameters
allow the user to enter any
value, in any format even if a range is specified. However, if the input does not conform to the
correct format or range, it may be ignored or modified by the printer when performing the
“Set” operation.

IMPORTANT: Ensure that all changed values are accepted by performing a “Set” operation
followed by a “Read” operation.

Unit Preference: mm or inch
Figure 12 illustrates how unit selection operates. Based on “inch” or “mm” selection, applicable
parameter values within the Printer Configuration section (or other sections) will change
accordingly, measured in inches or millimeters. The unit of measure shown to the right of the
parameter values will also change accordingly. The Media/Sensor Tab is mostly affected by this
selection.

Figure 12. Unit of Measurement in mm or Inches
IMPORTANT: Upon changing the unit type, an automatic “Read” operation will start.
Temporary values modified by the user but not saved in the printer will be overwritten.

Configurations as Files
The ability to save and restore configurations to and from a file allows users to create a
configuration once and then easily update multiple printers with that same configuration. A saved
configuration file can be loaded into the Configuration Utility and then downloaded into the printer
using the “Set” command.
CAUTION: The saved configuration file is in binary format and should not be opened or
modified outside of the Configuration Utility.

Save File: Saving Configurations as Files to the PC
The “Save File” button saves the current values in the Configuration Utility as a file (.dcf) to any
location on your PC running the utility. A “Save As” window opens to allow the user to choose the
location and file name.
Before saving the configuration to the PC, the following steps are recommended:
1. Configure the target printer as desired.
2. Perform a “Read” operation to verify the target printer configuration.
3. If complete, save the configuration by clicking the Save File button.
Note: The network configuration will not be included in the saved file since the IP address and
other parameters are unique for each printer.

Load File: Restoring Configurations from Files from the PC
The “Load File” button loads the Configuration Utility with the selected file on your PC (file
extension .dcf). The “Open” window displays allowing you to navigate the PC to select the
intended file. Once the file is selected, the configuration values are populated in the Configuration
Utility fields.
Note: The configuration values are not stored in the printer until the “Set” operation is performed.
Perform a Set operation in each of the Configuration Tabs.

Compatibility Challenges
The Configuration Utility is designed to be compatible with a specific firmware version level. Each
Configuration Utility release has a certain set of static configuration options. Similarly, a firmware
version can support a certain set of static configuration options. A compatibility problem occurs if
Configuration Utility capabilities do not match.
The version level format Vm.xxYY as described in Version Numbering (page 58) is common for
both firmware and the Configuration Utility. Version format “xx” represents configuration option
capabilities. Hence, firmware version V1.02C = V1.02B = V1.02F in terms of configuration
options. If more configuration options are added, the next version released would be V1.03A.
This same version scheme applies to the Configuration Utility. Using a common version scheme
makes it easy to determine where compatibility problems could exist. For example, if the firmware
was V1.03C and the Configuration Utility was V1.03F, they are compatible. Alternatively, if the
firmware is V1.03C and the Configuration Utility was V1.02P, the Configuration Utility has fewer
configuration option capabilities therefore creating a compatibility problem.
Consider the following compatibility scenarios:



Firmware versus Utility: T2N firmware version does not match the Configuration Utility



Saved Files versus Utility: T2N config files *.dcf does not match the Configuration Utility

Firmware versus Utility
The latest Configuration Utility release is compatible with older firmware versions. However, the
printer firmware may not support all options available in the Configuration Utility. If the
Configuration Utility attempts to configure an option nonexistent in the printer, the firmware will
ignore it.
It is recommended to use a Configuration Utility that is at the same xx version level as the
firmware. The table below shows three possible scenarios and the how they are handled.
Utility
Version

Firmware
Version

Compatibility Results
The Configuration Utility version (1.05) is greater than firmware version
(1.03). The Configuration Utility will have a larger feature set than is
supported in the firmware. Setting options in the Configuration Utility
may be ignored by the firmware. After a “Set” operation, perform a
“Read” operation. First attempt to communicate with the printer will result
in the following information window.

V1.05B

V1.03C

This message appears for each Read operation unless you select “Do
not show this message again”.
In this case, the Configuration Utility may show options or selections not
supported in the firmware.

V1.03F

V1.03C

The Configuration Utility version (1.03) is the same as firmware version
(1.03). Configuration Utility will have a matching set of features with the
firmware. The letter at the end of the version number does not affect
compatibility.
The Configuration Utility version (1.01) is lower than the firmware version
(1.03). Configuration Utility will not have the latest full set of features
supported in the firmware. First attempt to communicate with the printer
results in the following warning window.

V1.01F

V1.03C

This message appears for each Read operation unless you select “Do
not show this message again”.
In this case, not all capabilities in the firmware are represented by an
older Configuration Utility version.

Saved Files versus Utility
When saving a file using the "Save File" button, the Configuration Utility stores the configuration
in *.dcf format at a specific version level.
If the *.dcf file is loaded using the “Load File” button into a Configuration Utility at a different level,
the latest Configuration Utility release will load older versions of saved files.
It is recommended to use a saved file, Configuration Utility, and firmware with the same version
level. The following scenarios illustrate how saved files are loaded into the Configuration Utility.
Saved File
Version

Utility
Version

Compatibility Results
The Configuration Utility version (1.01) is lower than the saved file
version (1.03). The Configuration Utility will not have the latest full
set of features required by the saved file. Upon the “Load File”
operation, the Configuration Utility displays the following warning.

V1.03C

V1.01F

This message appears for each Load operation unless you select
“Do not show this message again”.

V1.03C

V1.03F

The Configuration Utility version (1.03) is the same as the saved
file version (1.03). The Configuration Utility will have a matching
set of features with the saved file. The letter at the end of the
version number does not affect compatibility.

V1.05B

The Configuration Utility version (1.05) is greater than the saved
file version (1.03). The Configuration Utility will have a larger
feature set than supported in the saved file. No warning is required.

If the saved configuration version is greater than the Configuration Utility, a warning displays (see
above) when the saved file is loaded into the Configuration Utility. Users are recommended to
find an equivalent version of the Configuration Utility or to check the values loaded.

Media/Sensor Tab
The first tab within the Printer Configuration tab displays Media/Sensor parameters
(see Figure 13).
The values populated in the fields are based on loading the configuration (clicking “Read”) from a
new 203 DPI printer (the Factory default). This is common in all emulations, PGL, ZGL, and EGL
unless otherwise stated.

Figure 13. Media/Sensor Setup

Print Speed
This option specifies the speed in inches per second (IPS) at which the media passes through the
printer while printing. The range is 2 to 6 IPS.
The factory default is 3 IPS for 300 DPI and 5 IPS for 203 DPI.

Print Intensity
This option specifies the level of thermal energy from the printhead to be used for the type of
media and ribbon installed. Large numbers imply more heat (thermal energy) to be applied for
each dot. This has a significant effect on print quality. The print intensity and speed must match
the media and ribbon type to obtain the best possible print quality and barcode grades.
The range is -15 to 15. The factory default is 0.

Media Handling
This option specifies how the printer will handle the media (labels or tag stock).


Continuous. Printer prints on the media until the print buffer is empty and then stops at
the next top of form under the print line of the printhead.



Tear-Off Strip (factory default). Printer prints on the media and sends it out the front until
the print buffer is empty. After Label Wait Time times out, the printer positions the last
label over the tear bar for removal.



Peel-Off. After printing, the printer peels and presents die-cut labels from the liner without
assistance. The printer waits for you to remove the label before printing the next one
(on-demand printing).



Cut. When the optional media cutter is installed, it automatically cuts media after a
specified number of labels are printed based on the “Cut Label Count” value. The cutter
cuts continuous roll paper, labels, or tag stock. If the cutter is not installed, this selection
will be ignored upon doing a “Set” operation.

Print Mode
This option specifies the type of printing to be done.


Direct. Indicates Direct Thermal printing (no ribbon) and requires special heat sensitive
media.



Transfer (factory default). Indicates Thermal Transfer printing (ribbon installation
required).

Note: In Direct mode, the T2N printer will not present a fault even if the ribbon is still
installed. Make sure the ribbon is removed when using in Direct mode.

Label Width
This option specifies the physical width of the image to be printed. The allowable range in inches
is 0.1 to 4.1 inches. The allowable range in millimeters is 2.5 to 104 mm.

Label Length
This Label Length is the logical label length consistent with the host application. When performing
calibration, both Label Length and Sensed Distance values are changed to match the label (see
Calibrate Sensor on page 96). Sensed Distance is a read-only value and represents the actual
label length of the media installed, but Label Length should be adjusted to match the application
form length.
For example, after performing calibration, both Sensed Distance and Label Length for gapped
media may be changed to 5.97”. If PGL intends on printing forms declared for 6”, then the Label
Length should be adjusted to 6”. This would leave Label Length to be 6” with a Sensed Distance
of 5.97”. If Label Length was not adjusted, PGL may declare form boundary errors.
Note: Label Length can be overridden by the languages PGL, ZGL, or EGL based on host
commands that change the label length value. For example, PGL will change this value when the
PGL option Host Form Length is enabled and a form is printed that has a different length.
The minimum Label Length is 0.1 inches. The maximum Label Length is based on the Page
Memory allocated, but is limited to 99 inches. The factory default is 6 inches.
If the label length is set longer than the maximum allowed from the print data, undesirable
outcomes will occur.

Horz Image Shift
This option specifies the amount to shift an image horizontally outboard (-) or inboard (+) for
precise positioning on the label. The actual width of the image is not affected by this parameter.
The allowable range is -1.00 to +1.00 inch.
The factory default value is 0.00 inches.

Vert Image Shift
This option specifies the amount to shift an image vertically up (-) toward the leading edge or
down (+) toward the trailing edge for precise positioning on the label. The actual height of the
image is not affected by this parameter. The allowable range is -1.00 inch to 12.80 inches.
The factory default value is 0.00 inches.

Paper Jam Distance
After completing a label, this option specifies the maximum distance to search for a gap or mark
before declaring a paper jam fault. The range is 2.00 to 999.00 inches. The recommended
distance is 1.5 times the label length of the installed media.
The default is 10 inches.

Tear Off Adjust
This option represents the distance to advance (+ shift) or pull back (– shift) the stop position of a
label when Tear-Off Strip, Peel-Off, or Cut Media Handling option is selected. New set values will
take effect on the next print job. The allowable range is -1.00 inches to + 0.2 inches, in .01 inch
increments.
The factory default is 0.00 inches.

Label Wait Time
When Media Handling is set to Tear-Off Strip, Label Wait Time specifies the number of seconds
after printing stops that the printer will wait before it advances media to the tear bar position.
When Media Handling is set to Continuous, Peel-Off or Cut, Label Wait Time has no effect.
However, when Media Handling is set to Cut, the distance set for Tear Off Adjust will be added to
each form when being presented to the cutter.
The range is 0.1 to 60.0 seconds, and the factory default is 0.1 second.

Mirror
This option will mirror any image when enabled. The mirror effect is such that the last column is
printed first and the first column is printed last. The options are as follows:


Disable (factory default). No mirroring takes place. The image prints normally.



Enable. The image effect is used.

Fault Reprint
This option determines how the printer handles data that was printing when an error occurred.


Disable (factory default). The printer will not reprint the label that was printing when the
error condition occurred.



Enable. The printer reprints the label that was printing when the error condition occurred.

Clip Page
This option determines how the printer handles Label Length values that are larger than actual
label length (or Sensed Distance) when using gap or black mark media. This option has no effect
when the Label Length parameter is less than the actual label length. This option is illustrated in
Figure 14.


Enable (factory default). When the Label Length value provided by the user or
application is greater than the actual label length, the printer clips the excess image to fit
the label. The excess image is now lost and the following label can be used to print
subsequent images.



Disable. When the Label Length value provided by the user or application is greater than
the actual label length, the printer prints the excess image on the next label(s). Once the
image is completely printed, the printer will go to the next top-of-form.

Clip Page Disable

Label #2
1
2
3
4
5
6
7
8
9
10
11

9
10
11
1
2
3
4
5
6
7

Label #1

Label
Length
Label #1

1 1
2 2
3 3
4 4
5 5
6 6
7 7
8
9 1
10 2
11 3
4
5
6
7

1
2
3
4
5

Sensed
Distance

1
2
3
4
5

Label #2

1
2
3
4
5

Feed

Label #3

1
2
3
4
5

Label #3

Clip Page Enable

Feed

Figure 14. Clip Page Handling

Cut Label Count
This option is used when the cutter is installed and enabled, and the user specifies the number of
labels between each cut.
The factory default is 0 (no cutter action).

Media Sensor
The user selects the type of media loaded in the printer. The printer adjusts the sensor algorithm
depending on the type of media. The choices are Gap, Black Mark, and Disable. The factory
default is Gap.

Sensor Intensity
This option is to set the emitting intensity of the gap sensor or black mark sensor. The range for
the gap sensor is 0-7 and the black mark sensor 0-3. This field is read only. The value is filled in
after the calibration. The Sensor Intensity can be changed in the Calibrate Sensor operation.

Threshold Detection
The threshold is used when detecting the difference between gap and label. The printer uses the
threshold to determine the label gap size and top of form.


Manual. This selection can be used when the label has preprinted image or the label has
a very thin liner. If the label height and gap are entered in the Auto Calibration, the
Threshold Detection is changed to Manual.



Automatic (factory default). The printer will automatically figure out the right value for
calibration.

Gap Size/Black Mark Size/Disable Size
Gap size defines the distance between the bottom edge of one label to the top edge of the next
label. This value is filled in when the calibration is completed. The value can be changed if it is
known to the user. If the value is changed after the calibration, the new value is used for the gap
sensing during printing.

Gap Offset/Black Mark Offset/Disable Offset
The offset is used to move the starting image from the top of form. The range is + and - of the
label length.

Sensed Distance
This value is read-only and set upon completing the calibration procedure (see Calibrate Sensor
on page 96). It represents the distance sensed between the TOF of one label to the TOF of the
next label. The Sensed Distance varies based on different media types:




Die-cut labels. Measurable length of the removable label (leading edge to trailing edge).
This does not include the liner material or gap.
Tag Stock with notches or holes. Measurable length from the trailing edge of one notch
or hole to the leading edge of the next notch or hole.
Tag Stock with black marks on underside. Measurable length from the middle of the
leading edge of one black mark to the middle of the next black mark. Unlike other gap
types of media, the printer is able to print over the top of a black mark, so label length is
the size of one black mark plus the length of the media between black marks.

Power Up Action
This menu is used to determine how the engine will synchronize with the media upon power-up.
There are three options:


Auto Calibrate (factory default). When the printer is first powered on, it will complete its
initialization and then perform an Auto Calibrate.



Seek TOF. Moves the media to TOF at power up provided that the user has already
calibrated media using gap/mark sensor. A seek to TOF will not be done when the
Gap/Mark Sensor is set to Disable.



Disable. No movement at power up.

Head Auto Calibrate
This option selects whether the printer does a media calibration after a Printhead Open fault.


Enable (factory default). Performs media calibration each time the Printhead Open fault
condition is cleared. The Feed key must be pressed to initiate the calibration.



Disable. No media calibration after Printhead Open fault.

Max Cal. Length
This option specifies the maximum distance to search for a gap or mark before declaring
calibration unsuccessful. Recommended length is 1.5 times the label length of the installed
media.
The factory default value is 10 inches.

Interface Tab
After setup, the host interface ports are active and available. For example, one job may be sent
through USB while the next job sent through serial, followed by a third job through Ethernet.
Note: Be careful not to send the jobs at the same time or the application could misprint. The
Interface Tab (Figure 15) is shown with DHCP selected. A network connection is established for
this example.

Figure 15. Interface Tab
This section covers the following areas within the Interface Tab:


USB Setup. Sets up the printer to use the USB port for host IO (page 78).



Serial RS-232 Setup. Sets up the printer to use the serial RS-232 port for host IO
(page 78).



Ethernet Setup. Sets up the printer to use the Ethernet for host IO or for communication
with the Configuration Utility (page 79).



Ethernet Connection. How to identify and select the right printer through methods such
as using the USB, serial RS-232, or network discovery (page 80).



Web Setup. How to launch the T2N webpage and perform setup tasks via the webpage
(page 82).

USB Setup
There is no setup for USB. Simply connect the USB cable between the printer and host, and
the printer is ready to receive data.

Serial RS-232 Setup

Baud Rate
Sets the baud rate of the serial interface in the printer. Baud rate is the speed at which serial data
is transferred between the host computer and the printer. Options for the RS-232 interface are
1200, 2400, 4800, 9600, 19200, 38400, 57600, and 115200 Baud.
The factory default is 9600.

Data Bits
Sets the length of the serial data word. The length of the data word can be set to 7 or 8 bits and
must match the corresponding data bits setting in the host computer.
The factory default is 8.

Parity
The options are Odd, Even, or None. The setting must match the corresponding parity setting in
the host computer.
The factory default is None.

Stop Bit(s)
Sets the number of stop bits in the serial data word. Either 1 or 2 stop bits can be selected. The
setting must match the corresponding stop bit setting in the host computer.
The factory default is 1.

Ethernet Setup

IP Assignment
This item allows you to select the method of how the IP Address and its related parameters will
be chosen. Users should consult the administrator for the appropriate setting.


Static IP. The user can choose the appropriate IP Address, Subnet Mask, and Gateway
Address. Changing Static IP will cause the printer to reboot.



DHCP (factory default). The IP Address, Subnet Mask, and Gateway Address will be
automatically chosen at power-up. These selections will be grayed out to indicate they
are automatically set.

Note: Changing this option will force a reboot.

IP Address
This item allows you to set the IP Address for the TCP/IP protocol. The entry should include the
four segments each separated by a period (e.g., 10.22.1.18). If the IP Setup is set to DHCP, this
field is automatically assigned and is read-only.

Subnet Mask
This item allows you to set the Subnet Mask for the TCP/IP protocol in four three-digit segments,
each separated by a period (e.g., 255.255.255.0). If the IP Setup is set to DHCP, this field is
automatically assigned and is read-only.

Gateway
This item allows you to set the gateway address for the TCP/IP protocol. The entry includes four
segments each separated by a period (e.g., 10.22.1.18). If the IP Setup is set to DHCP, this field
is automatically assigned and is read-only.

Printer Name
This item allows you assign a name to the printer on the network. This printer name will be stored
in the sysName field of the printer MIB. The default name is PS-xxxxxx where xxxxxx is the last
three segment of the MAC address. The name can be alphanumeric (case-sensitive) from 1 to 32
characters. Changing this field will cause the printer to reboot for the change to take place.

MAC Address
This item is the Manufacturer’s Assigned Number, and is unique for the NIC option. This field is
read-only.
Note: The IP Address and the Printer Name cannot be changed in the same Set operation.
If both the IP Address and the Printer Name are both changed and “Set” is clicked, then only one
selection will be accepted and the other selection will remain unchanged.

Resetting Network Defaults
To reset the network configuration to its factory default, click the “Network Default” button. This
will only change the network parameters.

Ethernet Connection
Connect to the Printer using USB or RS-232
If the Tool Interface is set up to use USB or COM (RS-232 serial), doing a “Read” operation will
populate the Interface tab fields, including displaying the current network setup. The user can
configure the network as desired and use the “Set” operation to save the configuration in the
printer. Once setup is complete, the user can choose to use “ETHERNET” for the Tool Interface if
desired.

Connect to the Printer using a Known IP Address
Follow the instructions within this section to connect the T2N printer to the network and discover it
without using Tool Interface setup (page 61) for USB or COM (RS-232 serial).
If the user knows the IP address of the unit, the IP address can be entered directly into the field
labeled “IP Address” as shown in Figure 16. With Tool Interface set to “ETHERNET”, the “Read”
operation will establish communication and confirm the connection.

Figure 16. Ethernet TCP/IP Discovery

Discover Printers in the Network
Click the “Discover Device” button to list devices found on the Local Area Network. This form of
discovery looks within the local VLAN only. From there, the user can choose the desired device to
connect. Set the Tool Interface to “ETHERNET” for configuration operations.
Click the “Advanced Discovery” button to select ranges of IP addresses for discovery. This can be
used to expand the range of discovery outside the local VLAN and allow the user to communicate
with any printer within the firewall. Upon using this feature, another window TCP/IP Setup opens.
The steps are illustrated as follows:
1. Enter the First and Last IP address of a given range, along with the Discovery Port.
2. Click the “Add” button to add the range to the list. Repeat as necessary.



If the wrong range is entered, highlight the range from the list, make the
modification, and click the “Modify” button to update the range.



Use the “Remove” button to remove the highlighted range.

3. Click the “Discover” button to find the T2N printers on the network for the ranges entered.
Allow the Configuration Utility a few moments to find the printers. Upon completion, the
printers found will show in the TCP/IP window.
4. Select the target printer from the left and perform a “Read” operation to confirm the
connection.

Step 1: Enter First/Last IP Address & Discovery Port

Step 2: Hit “Add” button
Repeat as necessary

Step 3: Hit “Discover” button

Step 4: Choose Printer

Do “Read” Operation

Figure 17. Discovery Process

Web Setup
Click the “Web Setup” button to open the selected printer’s webpage. Instructions on how to use
the webpage are not included. The webpage is organized similarly to the Configuration Utility
(Figure 18).
Note: The Password Setup on the webpage and the Password Setup on the Configuration Tool
setup require different passwords. The webpage password does not affect the Configuration Tool
and vice versa. The webpage Password Setup requires a user name. The user name can be set
to any value; it does not have to be the log-in user name of the computer on which the browser is
running.

Figure 18. T2N Webpage

PGL Tab
PGL Setup options and the factory default settings are shown in Figure 19.

Figure 19. PGL Setup

Orientation
Orientation describes the rotation of the image relative to the Print Direction option:


Portrait (factory default) represents 0 degree rotation



Landscape represents 90 degree rotation.



Inv. Portrait is 180 degree rotation.



Inv. Landscape is 270 degree rotation.

This is illustrated in Figure 20 (page 84) where text is placed at the origin according to its
Orientation setting. ZGL has its own independent setting for Orientation.

Print Direction
Print Direction defines Portrait relative to the direction of feed:


Head First (factory default) makes Portrait elements feed first.



Foot First makes Portrait elements feed last (see Figure 20).

Print Direction = Head First

Inv. Landscape

Landscape

Inv. Portrait

Feed

Landscape

Portrait

Inv. Landscape

Inv. Portrait

Print Direction = Foot First

Portrait

Figure 20. Orientation versus Print Direction

Character Group and Character Sets
This menu item selects the character set used by the printer. Changing the Character Group will
automatically change the available selections in the Character Sets menu. Character Groups and
Sets are shown in the in PGL Character Sets section on page 119.

Select SFCC
You can specify which decimal code (1-255) will be used as the Special Function Control Code
(SFCC). The SFCC denotes that the following data is a PGL command.
The range is 1-255, and the factory default is 126.

Host Form Length
Determines how the Label Length (see Media/Sensor Tab, page 71) is affected upon receiving an
EXECUTE command.



Enable (factory default). The physical label length will change to match the form length
(specified in CREATE command). The physical label size remains at the new setting until
another EXECUTE command is received, or the Media/Sensor settings are changed.



Var. Length. The physical label length is the longest print element defined in CREATE
mode, including both static and dynamic elements, plus the setting of Var Form Adjust
with CREATE;NAME;0.



Var. Dynamic Len. The physical label length will change to the longest print element
defined in the form, including the dynamic element in EXECUTE mode and the static
element in CREATE mode, plus the setting of Var Form Adjust with CREATE;NAME;0.



Disable. Forms printed in EXECUTE mode do not change the physical label size.
Therefore, the size of the form (defined in CREATE mode) must fit within the current label
dimensions, or errors may occur.

Note: The difference between Var. Length and Var Dynamic Len is for example,
CREATE;NAME;0. If there are 10 dynamic fields defined in CREATE mode, but only three
dynamic fields are used in EXECUTE mode (for Var. Length), the label length will be based on
the longest printed element among the 10 dynamic field and the static element defined in
CREATE mode. For Var Dynamic Len, the label length will be based on the longest printed
element among the three fields defined in EXECUTE mode and the Static element defined in
CREATE mode.

Var Form Type


Add Nothing (factory default). When selected, no action is taken.



Add ;0. When selected, the form length ends at the longest printed element.
(Same as ∼CREATE;filename;0)



Add ;X. When selected, the form length is the same as the physical page length (the
Label Length menu under MEDIA SETUP). (Same as ∼CREATE;filename;X).

Var Form Adjust
This specifies an amount (in tenths of inches) to add to the length of variable-length forms.
Variable-length forms use a semicolon at the end of the CREATE command:
~CREATE;;0.

Forms Handling
This submenu allows the user to handle the form in the following ways:


Disable (factory default). No effect.



Auto Eject. Automatically moves to the next TOF if the form is in the middle of the page,
and then ejects a page by performing a form feed (FF).



Auto TOF. Automatically does a form feed (FF) to the next top of form if the form is in the
middle of the page.

Do FF at TOF
This submenu determines whether the printer, with media already set at the TOF (Top-of-Form)
position, will advance media to the next TOF position upon receipt of an FF command.


Enable (factory default). The printer will advance media from the present TOF position to
the next TOF position upon receipt of an FF command, causing a blank form.



Disable. The printer will not advance media from the present TOF position to the next
TOF position upon receipt of an FF command.

Ext Execute Copy


Disable (factory default). Dynamic data, overlay data, etc. are not allowed if the optional
Form Count parameter (number of forms to print) is specified as part of the Execute
command. (This setting is IGP-100 compatible.)



Enable. Dynamic data, overlay data, etc. are allowed within a form where the Form
Count parameter is specified in the Execute command. In this case, the same form is
printed for whatever the Form Count is. Incremental data is not incremented since the
printing page is the same. The overlay data is only printed with the first form and not on
subsequent forms, and each form is printed on a separate page.

Boundary Check
This option turns on or off the page boundary check for all print elements.


Enable (factory default). When enabled, an out of bound error is reported if the print
element is out of the page boundary.



Disabled. When disabled, no out of bound error is reported. The out of bound print
element prints over the page boundary.

Ignore Mode
This parameter instructs the IGP to ignore the character selected under the Select Character
menu.


Disable (factory default). The IGP does not ignore any characters.



Enable. The IGP ignores the character specified in the Select Character menu.

Ignore Char
This parameter selects which character to discard when Ignore Mode is enabled.


0 (factory default)



0 - 255. Any character from 0 to 255 in decimal.

Skip Cmd Prefix
Stands for Skip Command Prefix. This parameter determines if the printer will print any nonterminated data on the same line before a PGL command is received. This command only has
affect when the Active Emulation is set to PGL. Otherwise, data before a valid PGL command will
always be ignored.


Disable. Data preceding the command will be processed as text.



Enable (factory default). Data preceding the command will be skipped (ignored).

Trunc Dyn Data
This submenu allows the user to truncate the dynamic data up to the maximum data length
specified in Create Mode.


Disable (factory default). If the dynamic data exceeds the maximum data length, an error
will report.



Enable. If the dynamic data exceeds the maximum data length, the data truncates.

Slash Zero
This parameter allows you to print the numeral “0” with or without the slash. This option applies to
all character sets except OCR A and OCR B.



Disable (factory default). Zero is printed without a slash.



Enable. Zero is printed with a slash.

UPC Descenders
This parameter allows you to print bar code descenders when human readable data is not
presented in the UPC/EAN bar codes.


Always (factory default). UPC/EAN bar codes are printed with descenders, even if there
is no human readable data.



Never. UPC/EAN bar codes are printed without descenders if the PDF command is
present.



Only With PDF. UPC/EAN bar codes are printed with descenders only when the PDF
command is presented.

C39 Compatible
This menu makes the old method of decoding C39 alternative character set compatible with the
new method. For example in the old method for barcode data, %K123%M, the barcode scans as
[123]. The new method scans the barcode as %K123%M.


Disable (factory default). Uses the current way of decoding.



Enable. Matches the old method of decoding.

I-2/5 Selection
This option is added to be compatible with a special IGP-X00 customization. Usually, if
Interleaved 2/5 bar codes have an odd number of digits, a leading zero is inserted in front of the
data. However, this special IGP-X00 customization gives you the option of adding a space
character at the end of the bar code instead.


Leading Zero (factory default). A leading zero is inserted in front of the data.



Trailing Space. A space is inserted at the end of the data instead of a leading zero.



X2 DPD. When selected, I-2/5 bar code with a magnification X2 will use the specially
configured ratios 3:3:6:5 rather than 3:6:9:12 for compatibility with other Printronix
models.



Modulo 7 CD. The I-2/5 bar code uses a modulo 7 check digit instead of the default
modulo 10 check digit.

Select SO Char
Allows you to specify a decimal code from 0 through 255 to be used in place of SO (Shift Out) as
the control code which allows access for the alternate set of control function characters. See the
description of the Code 128 barcodes in the PGL Programmer's Reference Manual for details.
The range is 0 to 255, and the default is 14.

Vertical Adjust
This option is to adjust printer dpi to expand or shrink the vertical position of graphic elements
and the height of the vertical line. The factory default is 0 dots. The adjustment range is from -20
dots to 20 dots with respect to the current printer dpi.

PGL Diagnostics
This option is to available to select how to handle error conditions with PGL commands and forms
when encountered:


On (factory default). Full error checking reported. Any element that falls off the current
page is reported as an error.



Off. There is no error checking. Graphic elements such as alpha, line, barcodes, etc. will
be clipped if they are beyond the page boundaries.

Storage Select
This menu allows the user to map the parameter DISK to either the Flash (PCB Flash) or SD
card.


DISK = PCB Flash



DISK = SD (factory default)

ZGL Tab
ZGL Setup options are shown in Figure 21 with factory default settings.

Figure 21. ZGL Setup

Orientation
Orientation describes the rotation of the image relative to the Print Direction option.


Portrait (factory default). Represents 0 degree rotation.



Landscape. Represents 90 degree rotation.



Inv. Portrait. 180 degrees rotation.



Inv. Landscape. 270 degrees rotation.

As shown in Figure 20 (page 84), text is placed at the origin according to its Orientation setting.
PGL has its own independent setting for Orientation.

Print Direction
Print Direction defines Portrait relative to the direction of feed.


Head First. Feeds Portrait elements first.



Foot First (factory default). Feeds Portrait elements last as shown in Figure 20
(page 84).

Character Group and Character Sets
This menu item selects the character set used by the printer. Changing the Character Group
automatically changes the available selections in the Character Sets menu. Character Groups
and Sets are shown in the ZGL Character Sets section (page 121).

ZPL Compatible
This menu allows you to select the compatibility mode for ZGL.


ZPL-I = Zebra Programming Language I.



ZPL-II = Zebra Programming Language II.

The factory default is ZPL-II.

Command Prefix
This menu allows you to select the prefix for the control instructions command.
The range is 1-255, and the default is 126.

Label Prefix
This menu allows you to select the prefix for the format instructions command.
The range is 1-255, and the factory default is 94.

Delimiter
This menu allows you to select the delimiter used to separate the parameter of a command.
The range is 1-255, and the factory default is 44.

Host Form Length
This menu chooses between the Label Length parameter under Media/Sensor or the host
application for the actual label size.


Enable (factory default). Label length will be determined by the ^LL command if it is
present. If the ^LL command is not present, it will be based on the Label Length value
parameter under Media/Sensor.



Ignore. The ^LL command is ignored.



Disable. Label length will be determined by the Label Length value parameter under
Media/Sensor.

Left Position
The ^LS command specifies a horizontal offset to be added to all label element positions. The
Left Position option displays the value specified by the ^LS command and provides an alternative
method for specifying the horizontal offset.
The range is -1000 to 1000 dots. The factory default is 0.

Top Position
The value of this option specifies a vertical offset to be added to all label element positions in dots
per inch. For example, if the value is 3 and the current form length is 6 inches, then 18 dots will
be added to element's vertical position.
The range is -100 to 100 dots/inch (DPI), and the factory default is 0.

Resolution Mode
The ^JM command determines the apparent print resolution of the printed label. If half resolution
mode is selected by the ^JM command, the printed output of a 300 dpi printer matches that
printed by a 150 dpi printer (half resolution). This doubles the size of the label image, including
label dimensions. If full resolution mode is selected, the output is printed normally. The Resolution
Mode option displays and selects the current setting associated with the ^JM command.
The factory default is Full.

Label Format
This option is the combination of MC Label Fmt (command ^MC), PQ Label Fmt (command ^PQ),
and IS Label Format (command ^IS) on other Printronix thermal products. This option selects
how those labels should be retained in memory.



List Format (factory default). A display list of print elements (graphics, text, and
barcodes) is used to store form data. Optimized for memory and speed for typical
applications. The display list is executed (rastered) for each label printed.



Bitmap Format. Instead of using display lists, forms are kept in memory as bitmaps. This
can be faster than using the List Format when lots of different print elements are used or
the form is complex.

Label Buf Size
This option allows you to set the label buffer size. The buffer is used to store the data from ^XA
up to ^XZ for command processing. The maximum size of the buffer cannot exceed the amount
of available memory in the system. If a value greater than the amount of memory available is
selected, the setting will revert to the original setting. The new buffer size only takes effect upon
power-up after saving the configuration using “Set”.
The range is 360 KB to 3600 KB, and the factory default is 720 KB.

FB Width Adjust
The FB Width Adjust command allows the user to adjust (increase or decrease) the width of field
block from the field block command ^FB, so that the text line in the block can be broken at a
different word.
The range is from -100 to 100 dots. The factory default is 0 dots.

DG Command
This menu sets the format type to correctly process a command.


Graphic Format (factory default). The command is used in graphic format (outside of
^XA...^XZ).



Label Format. The command is used in label format (within ^XA..^XZ).

CI22 Command
This menu allows the user to select either Unicode printing or DBCS printing for CI22.


Unicode Data (factory default). The data are treated as straight Unicode data.



DBCS Data. The data are treated as DBCS data.

Ignore JU Cmd
This menu allows the ^JU Configuration Update command to be ignored.


Disable (factory default). Process the ^JU command.



Enable. Ignore the ^JU command.

Ignore LH Cmd
This menu allows the ^LH command to be ignored.


Disable (factory default). Process the ^LH command.



Enable. Ignore the ^LH command.

Ignore PR Cmd
This menu allows the ^PR Print Rate command to be ignored.


Disable (factory default). Use the print rate settings from the ^PR command in the
datastream.



Enable. Ignore the ^PR commands in the datastream, and use the front panel Print
Speed setting.

Ignore MD/SD Cmd
This menu allows the ^MD Media Darkness and ~SD Set Darkness commands to be ignored.


Disable (factory default). Use the darkness settings from the ^MD and ~SD commands in
the datastream.



Enable. Ignore the ^MD and ~SD commands in the datastream and use the front panel
intensity settings.

Ignore MN Cmd
This menu allows the ^MN Media Tracking command to be ignored.


Disable. Use the media tracking (sensor setting) as set by the ^MN command in the data
stream.



Enable (factory default). Ignore the ^MN commands in the data stream, and use the
sensor setting configured via the front panel menu.

Vertical Density
This option allows you to fine tune the vertical print density (in the paper motion direction) on
printers with either 203 or 300 dpi printheads. The result is that the vertical position and height will
be changed accordingly. The default value matches the printhead dpi. Enter a new DPI value to
either compress (higher DPI) or expand (lower DPI) the image.
The range varies depending on the printhead. For 203 dpi, the range is 201 to 220. For 300 dpi,
the range is 300 to 330. The factory default is the actual printhead dpi.

Storage Select
This menu allows the user to map the parameter B: to either the Flash (PCB Flash) or SD card.



PCB Flash. Map B: to PCB Flash



SD (factory default). Map B: to SD card.

EGL Tab
EGL Setup options are shown in Figure 22 along with their factory default settings. Descriptions
of each menu and their factory defaults follow.

Figure 22. EGL Setup

Print Direction
Print Direction defines the direction of feed.


0 (factory default). Feeds label head first.



1. Feeds label foot first.

Density
Print Density in the Media/Sensor tab is exclusively for PGL and ZGL. EGL uses the Density in
this tab.
The range is 0 to 15 and the factory default is 8.

Reference
This option defines the origin of the image relative to the label. The first entry defines the
horizontal (x) offset and the second entry defines the vertical (y) offset. The default is (0, 0).

Code Page
This option defines the current character set selection. The options correspond to the
EGL I command. The command syntax is IP1,P2,P3 with three parameters. The first parameter P1
is used to select whether 7 or 8 bit data will be used. The second parameter P2 selects the code
page. The third parameter P3 selects a KDU country code which is not supported in this product.

Option

Description

USA

BRI

British

GER

German

FRE

French

DAN

Danish

ITA

Italian

SPA

Spanish

SWE

Swedish

SWI

Swiss

437

English - US

850

Latin 1

852

Latin 2 (Cyrillic II/Slavic)

860

Portuguese

863

French Canadian

865

Nordic

857

Turkish

861

Icelandic

862

Hebrew

855

Cyrillic

866

Cyrillic CIS 1

737

Greek

851

Greek 1

869

Greek 2

1252

Latin 1

1250

Latin 2

1251

Cyrillic

1253

Greek

1254

Turkish

1255

Hebrew

The table above shows the available options and how they correspond to the P1 and P2
parameters of the I command. The default code page is 437.

Printer Functions
Printer Functions to the left of the Printer Configuration section as highlighted in Figure 23.

Figure 23. Printer Functions
The functions include:


Calibrate Sensor: calibrates the labels and sensors. See page 96.



Active Emulation: selects the Emulation (Auto Switch, PGL, ZGL, EGL). See page 99.



RTC Setup: configures the real-time-clock. See page 100.



Show Configuration: assembles the Configuration into a readable file. See page 100.



Print Test Page: prints configuration test page on the printer. See page 101.



Reset Printer: reboots the printer. See page 102.



Factory Default: resets the printer configuration to factory defaults. See page 102.



Cut Fwd and Cut Rev: moves the cutter one rotation forward or backward. See page 102.
Note: There is no observable difference between ‘Cut Fwd’ and ‘Cut Rev’. These options
clear the paper path through the cutter in the event of a paper jam.



Job Capture: diagnostics to dump or capture the host data. See page 102.



Ignore AUTOFR: ignores the Auto form capability with in EGL. See page 103.



Password Setup: protects configuration with passwords. See page 103.



Firmware Upgrade: upgrades the printer firmware. See page 104.

Calibrate Sensor
Printer calibration ensures the gaps, holes, notches, or black marks are detected properly. Calibration
should be performed on every printer power-up and each time the media type is changed. This
section will review both Auto Calibration and Manual Calibration techniques. Alternatively, Auto
Calibration can be performed without the Configuration Utility by powering the printer off and back on
again while holding the PAUSE key on the front panel.
Start the calibration process by clicking the “Calibrate Sensor” button as shown in Figure 24. The
Sensor Calibration window opens, containing three sections: Media Type, Manual Setup, and Auto
Calibration.

Figure 24. Printer Calibration

Media Type
First select the Media type: Gap, Black Mark, Continuous, or Auto Selection. If
the label is a continuous form, the calibration function checks for the
transparency of the paper. Auto Selection can be used when the user has
unique media that is not easily categorized as one of the previous selections.
Auto Selection may result in a longer calibration process.

Auto Calibration
Auto Calibration is the easiest method of calibration for standard media types. Entries for “Paper
Height” and “Gap” are not required but can be used with challenging media. If values are entered, the
T2N printer will use them during the calibration process. These values will be reflected in the
appropriate Media/Sensor tab parameters.
Upon clicking the “Calibrate” button, the printer will calibrate (feed) up to the
value specified in “Max Cal. Length” (in Media/Sensor tab) or 10” by default.
If calibration is successful, the parameters “Media Sensor”, “Sensed Distance”,
“Label Length”, and “Gap Size” (or “Black Mark Size”) will be updated in the
Media/Sensor tab. If unsuccessful, the printer status LED will flash. Use "Get
Status" to obtain the printer status. "Calibration Error" will display in the printer
box status. The “Sensed Distance” value is the actual distance between gaps or
black marks. When the media contains black marks, the printer sets middle of
the mark as TOF and will stop at the tear bar in the middle of the black mark.

IMPORTANT: Two options within the Media/Sensor tab can force Auto Calibration:
(1) Power-Up Action = Auto Calibrate
(2) Head Auto Cal = Enable
When option (1) is set, the Auto Calibration procedure happens immediately upon power-up.
When option (2) is set, Auto Calibration happens after the printhead is properly latched and
the Feed key is pressed.

Manual Setup
Manual Calibration is for advanced users only with special
media. The operation calibrates the sensors only. When the
Sensor Calibration window opens, the values for “Sensor
Intensity”, “Reading Intensity”, and “Threshold Value” are set to
their current values in the printer. The “Current Reading” field is
a read-only field monitored by the printer for comparison with
the set “Reading Intensity” value.
Defaults and explanations for these fields are shown in the table
below with processes for each Media type.

Option

Default

Range

Description

Sensor Intensity

Gap 3
Mark 2

Gap 0-7
Mark 0-3

This value is to set the emitting intensity of the
gap sensor or black mark sensor.

Reading Intensity

Gap 3
Mark 2

Gap 0-7
Mark 0-3

The emitting intensity for the current reading.

Threshold value

512

1023

The reference value to determine whether the
sensor is seeing the gap/label or black
mark/non-black mark.

Current Reading

N/A

0-1023

The receiving sensor signal strength. This is
read only.

Gap Media Type
1. Change the values for “Sensor Intensity”, “Reading Intensity”, and “Threshold Value” if
necessary.
2. Click the “Manual Setup” button to set up the printer for the manual calibration. The message
“Load Liner and Press Next” displays.
3. Load the liner, close the printhead, and press “Next”. The message “Load Media and Press
Next” displays.
4. Load the media, close the printhead, and click “Next”.
If successful, the same parameters updated in the Auto Calibration process are updated in the
Media/Sensor tab. If unsuccessful, the message “Can’t Calibrate” displays.

Black Mark Media Type
1. Change the values for “Sensor Intensity”, “Reading Intensity”, and “Threshold Value” if
necessary.
2. Click the “Manual Setup” button to set up the printer for the manual calibration. The message
“Place Black Mark on Top of Sensor and Press Next” displays.
3. Load the liner, close the printhead, and press “Next”. The message “Move Black Mark away
from Sensor and Press Next” displays.
4. Load the media, close the printhead, and click “Next”.
If successful, the same parameters updated in the Auto Calibration process are updated in the
Media/Sensor tab. If unsuccessful, the message “Can’t Calibrate” displays.

Continuous Media Type
1. Change values for “Sensor Intensity”, “Reading Intensity”, and “Threshold Value” if
necessary.
2. Click “Manual Setup” to read the paper transparency. The Configuration Utility displays the
reading as shown in the figure below.

Auto Selection Media Type
Manual calibrate does not work with “Auto Selection”. This Media Type is only valid for Auto
Calibration. If the user clicks the “Manual Setup” button with “Auto Selection” as the Media Type, an
error message “Can’t Calibrate” displays.

Active Emulation
Active Emulation controls how data is processed in the T2N printer. The printer contains three
parsers: PGL, ZGL, and EGL. When the Printer Function button is pressed, the “Emulation Setup”
window opens. With default setting “Auto Switch”, all three emulations are active. The data is
analyzed in ZGL, PGL, and EGL, respectively, as shown in Figure 25, page 99.
When an emulation examines the data, it will execute recognized commands and print forms based
on the host application. Any data not recognized as part of a form or otherwise legitimate command,
is passed to the next emulation for examination. If none of the emulations recognize the data, it will
be ignored.

PGL

PGL Forms
Text

ZGL?

ZGL Forms

N
ZGL

ZGL Forms
Ignore

PGL?

PGL Forms
Y

N
EGL

EGL Forms
Ignore

EGL Forms

EGL?
Y
N
Ignore

Figure 25. Active Emulation Setup
By choosing an emulation in the “Emulation Setup” window and clicking the “Set” button, that
emulation will be the only Active Emulation to examine the data. The data will either be processed or
ignored. The following are situations in which the Active Emulation should be set to a specific
emulation:


It is possible that two different emulations would have overlapping commands. Setting a
specific emulation forces the data to be analyzed solely by that emulation.



It takes more time for data to be analyzed serially by three emulations. For example, if the
host applications are exclusively in EGL, data analysis is faster when the Active Emulation is
set to “EGL”.



PGL is the only emulation capable of printing straight text. If a job included text outside of a
form, setting the Active Emulation allows PGL to print the data as text. Control of how that
text is processed can be specified via the PGL tab along with Advanced Settings “PGL Text
Printing”.

If the user does not want to change the existing setting, close the “Emulation Setup” window and no
change will take effect.

RTC Setup (Real-Time Clock)
T2N printers include a Real-Time Clock (RTC) that can be set by the user and used from within the
applications (depending on the emulation’s capability to use RTC).
The procedure to set the current time is as follows:
1. Click the “RTC Setup” button under Printer Function. The values shown in the fields will be
the current clock setting in the printer. See step 1 in Figure 26.
2. Click “Get System Time”. This will populate the fields based on the current time of the PC
running the Configuration Utility. See step 2 in Figure 26.

Step #1

Step #2

Figure 26. Real Time Clock Setup
3. Change each field to the time and date desired.
4. Click “Set” to set the clock in the Printer. The RTC Setup window closes.
5. Click RTC Setup to verify the correct Printer RTC Setting.

Show Configuration
The “Show Configuration” function in the Printer Function section is useful for storing a complete
record of the current configuration parameters loaded in the Configuration Utility. When the Show
Configuration button is clicked, the Windows Notepad application launches with a file named
“Config.txt”. This file contains the entire configuration, including:


The time at which the configuration was stored.



Printer configuration section with the printer version, serial number, and other statistics.



Each printer configuration tab, including Media/Sensor, Interface, PGL, ZGL, and EGL.



Advanced Tab settings.

Note: To guarantee this information is consistent with the printer configuration, perform a “Read”
operation before the “Show Configuration” operation.

100

Figure 27. Show Configuration
Saving this file allows administrators to review and store the configuration as a receipt once the setup
procedures are completed. Another benefit is that this file can be sent to the Printronix Customer
Support center upon request if there is a problem.

Print Test Page
The “Print Test Page” button in the Printer Function section forces the printer to print a test page that
consists of a grey print test pattern followed by the current configuration. The configuration format is
the same as shown with the “Show Configuration” option.

001 T2N Configuration
002 VERSION
003 SERIAL NUMBER
004 DPI
005 PRINTER USAGE
006 PRINTHEAD USAGE
007 CUT COUNT
008 FLASH
009 DRAM
010 MEDIA/SENSOR
011 Print Speed
012 Print Intensity
013 Media Handling
014 Print Mode
015 Label Width

(7/2/12 5:03pm)
V1.11D 23-Jun-12 #372123
3T2N21235093
203
1923442 inches
574391 inches
455
8 MB
32 MB
4 IPS
-3
Continuous
Direct
3.9 inch

Figure 28. Test Page
Alternatively, the test page can be printed by rebooting the printer while holding the FEED key on the
control panel.

101

Reset Printer
The “Reset Printer” button in the Printer Function section is a quick way to cycle printer power.
Note: This action does not reset the printer to factory default configurations. Use the “Factory Default”
button to reset the printer’s configuration if needed.

Factory Default
The “Factory Default” button in the Printer Function section restores the factory default settings in the
printer followed by a reboot. This includes the Media/Sensor, Interface, PGL, ZGL, and EGL
configuration parameters. This procedure also affects the Advanced settings parameters with
exception of network parameters which can only be reset to their default within the Interface tab, via
the “Network Default” button.
Note: You must click the “Read” button to load the defaults back into the Configuration Utility.
Alternatively, setting the printer to Factory Default can be performed by rebooting the printer while
holding the PAUSE and FEED keys simultaneously on the control panel.

Cut Fwd and Cut Rev
The “Cut Fwd” and “Cut Rev” buttons are used to move the cutter in both forward and reverse
directions. This tool helps clear paper jams that occur in the cutter.
Note: These two functions do not adjust the cut position.

Job Capture
The “Job Capture” feature captures the data sent to the printer in various forms. The data can then be
analyzed and/or sent to Printronix Customer Support.

Print Label
In default mode with “Print Label” selected, the data will print on the label as it is received
(see Figure 29). If the print data does not fill a label, press the Feed key to get the data to print. The
only way to disable this mode is to reboot the printer or use the “Reset Printer” button in the Printer
Function section.

This is hex dump
. The data is he
x format on the
Right hand side.

54
2E
78
72

68
20
20
69

69
54
66
67

73
68
6F
68

Figure 29. Job Capture Features

102

20
65
72
74

69
20
6D
20

73
64
61
68

20
61
74
61

68
74
20
6E

65
61
6F
64

78
20
6E
20

20
69
20
73

64
73
74
69

75
20
68
64

6D
68
65
65

70
65
20
2E

Save to SD Card
Selecting “Save to SD Card” saves the next print job to SD with the file name entered in the “File
Name” field. Print jobs are determined by the data input timeout. Once a print job is saved to the SD
card, subsequent print jobs print normally.

Save to File
This method of capturing data is a two-step process in which data sent to the printer is captured
instead of printed. First click the “Set” button to place the printer in Capture mode. When the
“Confirm” window opens, do not click the OK button until the print job is sent. The printer will store the
print job within an internal buffer to be uploaded into a file later.

Note: While the Configuration Utility is waiting for confirmation, an alternate means of sending data to
the printer can be used. This means launching another Configuration Utility, and using the Command
Tool, send a job using the Windows Driver, or send data directly to a port. After the print job is
received by the printer, click “OK” in the “Confirm” window to upload the data into the file shown in
“File Name” on the host computer. Another option is to click “Cancel” in the “Confirm” Window which
takes the printer out of Capture mode.

Ignore AUTOFR
The EGL AUTOFR command can be used for automatic form printing. This feature requires having
an AUTOFR file present in the flash memory which will execute by default at power-up. There is a
possibility that it could create an infinite loop. Discontinue use of the feature if desired.
By using the “Ignore AUTOFR” button, AUTO FORM will not be executed during the next power-up
cycle. This gives the user an opportunity to delete the AUTOFORM file stored in the printer.

Password Setup
Once the printer is configured, the company or IT group may not want the configuration to get
accidentally modified by the operator. This can be accomplished by setting a password. The
password is stored in the printer like other configuration items.
Click the “Password Setup” button to open the “Password Setup” window (see Figure 30). Once the
old password is verified, a new password can be accepted.

Figure 30. Password Setup Window
IMPORTANT: A password is required to access the printer. If you forget your password,
contact the Printronix Customer Support Center (page 123).

103

Firmware Upgrade
Conveniently upgrade the printer firmware by clicking the “Firmware Upgrade” button and locating the
desired program file (.NEW extension) as shown in Figure 31.

Program File Extension
Figure 31. Firmware Upgrade Procedure
If the printer firmware has a different extension, click the “Files of Type” down arrow and select “*.*”.
Upon a firmware upgrade, the following will occur:


The User Configuration is erased and reset to the factory default according to the new
firmware.



All files stored in PCB flash remains in the system.

IMPORTANT: The upgrade process takes several minutes. During upgrade, the printer cannot
inform the Configuration Utility of its progress. It is recommended to allow the Configuration
Utility and printer to complete the process without interruption for at least five minutes once
the process has started. After the printer is back online, the user may again connect with the
printer and proceed.

104

Printer Status
The following are two ways to obtain printer status information:
1. From the LEDs on the printer.
2. By using the “Get Status” button in the Configuration Utility (webpage also has this function).
This section reviews the different types of status that are reported.

Configuration Utility Status

T2N Front Panel LEDs

Online LED (Green)

Status LED (Amber)
Power LED (Green)

Figure 32. Printer Status
Figure 32 shows the Printer Status from the Configuration Utility as well as the LEDs on the actual printer.
Click the “Get Status” button to query the printer as desired.
The table below shows different Printer Status types and compares them with the LED settings.
Note: The Power LED is always ON. When a fault has occurred (Status LED flashing), follow the
instructions on page 37 to resolve the fault. Press the Feed key to clear the fault.
Online
LED

Status
LED

Ready

Printer is online and ready to process jobs.

Pause

OFF

The printer is offline and paused. Press the green pause
button to return back online.

Printing

FLASH

The printer is currently processing a job.

Head Open

OFF

FLASH

Printhead is open.

Paper Jam

OFF

FLASH

Media is jammed and gap was not detected.

Out of Paper

OFF

FLASH

Media is not present. If the printer detects the gap
between two labels are bigger than the gap size, the
printer reports an “Out of Paper” error.

Ribbon End Err

OFF

FLASH

Ribbon is not present.

Ribbon Encoder Err

OFF

FLASH

The ribbon is not working properly due to a ribbon wrinkle
or jam.

Cutter Error

OFF

FLASH

The cutter is not working properly.

PrintHead Overheat

OFF

FLASH

Printhead is hot.

Calibration Error

OFF

FLASH

Auto-calibration has failed due to missing media, failure
to detect a gap, etc.

Printer Status

Description

105

IMPORTANT: The “Get Status” query is a command sent to the printer which returns the status
information. If printer buffer is full or the host IO is otherwise occupied, the status may not
update, resulting in the following error message:

Check the printer for faults and resolve the issue or reboot the printer to clear the buffers and then query
the printer again using the “Get Status” query.

File Manager
The second section of the Configuration Utility is the File Manager, located in the top level tabs
(see Figure 33).

Figure 33. File Manager Tab
The File Manager Section is shown in Figure 34 and is used to manage files stored in DRAM, PCB
FLASH, and the SD card. This powerful feature allows the user to easily view, download, and delete files
from each of these storage areas. In addition, users can format these storage areas if desired.
Note: The printer does not support hot swap SD card. To use an SD card, insert the card before
powering up the printer; otherwise you will have unexpected results.

Figure 34. File Manager
This section reviews how to use each of the different functions within the File Manager.

106



File Information: provides the ability to view the files on the memory devices (see page 107).



File Download: provides the ability to download files into the memory devices
(see page 107).



File Delete: provides the ability to delete files from the memory devices (see page 108).



File Format: provides the ability to format the memory devices (see page 108).

IMPORTANT: The Configuration Utility will not detect if the SD Card is installed in the printer. Any
attempts to read, download, or format a nonexistent SD Card may result in a loss of
communication with the printer. Verify the SD Card is installed before performing these actions.

File Information
Before downloading or performing any action on the file systems, first check the contents of the file
system by selecting the Memory Device desired within the File Information subsection shown below.

Next, click the “Get” button to populate the fields with the files resident in that Memory Device. The
Physical Space of that device is also shown along with the Free Space available for new files to be
downloaded.
Note: The maximum amount of Free Space is only a fraction of the Physical Space. The allocation
can be modified and is described in more detail in File System and Memory (page 112).

107

File Download
Use the File Download area within the File Manager to download a file. The steps are as follows:
1. View the current contents of the target Memory Device as described in File Information
(see previous section).
2. Select the target “Memory Device” in the “File Download” area.
3. Click the “Browse” button to open the Open File window.
4. Select the file for download. The filename must be in the 8.3 format or the following error
message displays.

5. Once the file is selected, the “File Name” and “File Size” is shown in their respective
boxes (see Figure 35).
6. Note the “Free Space” value in the “File Information” subsection and verify there is
adequate space available before downloading the file into the Memory Device.
7. Click “Download”.

Figure 35. File Download Subsection
8. Update the file information using the “Get” button and verify the target file has been
successfully downloaded. The Free Space will decrement by the size of the file.
IMPORTANT: Filenames of files saved to the SD card will convert to uppercase.
Access to these files by filename is not case sensitive.

File Delete
Follow these steps to delete a file from a Memory Device via the “File Information” subsection:
1. View the contents already present in the desired Memory Device as described in File
Information (page 64).
2. Select the desired file to delete in the window.
3. Click the “Delete” button to delete the file(s).
4. After a moment, update the file information using the “Get” button and verify the target file
has successfully deleted. The Free Space will increment by the size of the file.
IMPORTANT: The File Manager will delete files from the SD card even if these files are
file protected. This includes the Premium Fonts that can be purchased from Printronix.
DO NOT delete files from the SD card unless you are certain that these files are no
longer required.

108

File Format
To format the Memory Device, use the File Format subsection. Simply select the target Memory
Device and click “Format”.

This action deletes all files in that device. Confirm whether to perform this action (see above). As shown,
once the formatting process starts, the user is required to wait for the formatting to complete before
continuing to use the printer. For DRAM and FLASH, this is a quick process. For SD Card, this may take
several minutes. The user can click the “Read” button from the Printer Configuration tab to verify process
completion. If the “Read” operation is successful, the process is complete.
IMPORTANT: We recommend formatting the SD Card on the PC or laptop instead of the printer.

Command Tool
The third section of the Configuration Utility is the Command Tool, located in the top level tabs
(see Figure 36).

Figure 36. Command Tool Tab

The Command Tool is a powerful feature, making it easy to perform the following tasks:


Create host data and jobs using one of twelve editors. Simply click within an editor window and
start typing. Users can switch between editors without losing any data within the editor.



Send data within the selected editor to the printer using the “Send Data” button. Sending data
from editors can be used to quickly test whether the printer is properly connected and receiving
data.



Load file contents into the selected editor using the “Load” button. This displays an “Open”
window to allow the user to browse for the target file. This method can be used to test a label with
the current configuration. Adjustments to the label or configuration can be made quickly and
retested as necessary.



Save data from the selected editor to a file using the “Save” button. After adjustments have been
made to a given label, they can be stored for later use. This opens a “Save As” window to select
the filename and location.

109



Send a file directly to the printer using the “Send File” button. This method does not load the file
contents into an editor. This displays an “Open” window to allow the user to browse for the target
file.

The Command Tool window is illustrated in Figure 37.

Figure 37. Command Tool

110

Advanced Setup
The last section of the Configuration Utility is Advanced Setup, located in the top level tabs
(see Figure 38).

Figure 38. Advanced Tab
Options in the Advanced Setup section should not be set by typical users. These options affect how
memory is utilized and only users who are aware of the effects should modify these parameters. By
default the printer is configured for optimum use; these parameters are available only for rare
circumstances in which the complexity of the job requires them to be modified.
The Advanced section with factory defaults are shown in Figure 39. When using this section, be sure to
upload the current printer values first before modifying them. If not previously performed, click the “Read”
button.

Figure 39. Advanced Setup

111

This section reviews the different features of Advanced Setup.


File System and Memory: Defines how memory is allocated within the system (see page 112).



Statistics Control: Allows the ability to reset certain statistics (see page 113).



Media/Sensor Control: Allows the ability to disable and enable sensors (see page 114).



Scalable Font Control: Allows the ability to modify the appearance of scalable fonts
(see page 114).



PGL Text Printing: Allows the ability to print text through PGL (see page 117).

File System and Memory
This section is used to determine how PCB, FLASH, and DRAM memory is divided between the file
system, page memory (memory allocated for the emulations to create images), and free memory
used by the emulations or system to process the job. To change these settings, select the value from
the drop down list and click the “Set” button to set the value. To reset all the settings in ‘File System
and Memory’, click the “Factory Set” button.
IMPORTANT: The printer must be reset for the settings to take effect. These values should
only be changed by knowledgeable users. If improperly configured, printer performance can
be adversely affected and possibly render the printer inoperable.

FLASH File System
Allows the user to select the amount of memory in KB to be allocated to the PCB Flash file system.
The choices are 1280, 2560, and 3840 KB.
The factory default is 2560 KB.

Max # of Files in FLASH
Allows the user to select the maximum number of files in FLASH to be allocated to the PCB Flash file
system. The choices are 128, 256, 384, and 512.
The factory default is 256.

DRAM File System
Allows the user to select the amount of memory in KB to be allocated to the DRAM file system. The
range is from 256 to 1024 KB in increments of 128 KB.
The factory default is 512 KB.

112

Max # of Files in DRAM
Allows the user to select the maximum number of files to be allocated in the DRAM File System.
The choices are 128, 256, 384, and 512.
The factory default is 256.

Page Memory
Emulations use page memory to create images and send them to the engine. The amount of memory
allocated can have an effect on the maximum Label Length setting in the Media/Sensor tab and print
throughput. This value may increase if users need long labels or reduced if users are printing small
labels (less than 2 inches in length) and want to use the extra memory elsewhere. Users can
experiment with this value to see how it affects performance.
The range is 300 KB to 4600 KB in increments of 300 KB with the exception of 2200 KB and
4600 KB. The factory default is 2200 KB. The page memory size affects the maximum label length.
The maximum label length with page memory of 2200 KB for 300 dpi printers is 48 inches. To print
labels longer than 48 inches on a 300 dpi printer, change the page memory size.

Setting the Factory Configuration
Upon clicking the “Factory Set” button, a window opens prompting the user to confirm the operation.
IMPORTANT: Be aware that changing File System and Memory settings can affect system
performance, overwrite the Factory Configuration, and reboot the printer.

Statistics Control
This section is used to reset counters in the engine.

PrintHead Reset
Click the “PrintHead Reset” button each time a printhead is replaced. This keeps an accurate account
of how much of the printhead has been used.

Usage
The printhead usage value displays in inches only and can be reset by using the “PrintHead Reset”
option within Statistics Control in Advanced Setup. When a new printhead is installed, reset the
printhead for accuracy.

113

Cutter Reset
Click the “Cutter Reset” button each time a cutter is replaced. This keeps an accurate account of how
many cuts the cutter has performed.

Usage
The Cutter Usage value is the number of cuts that the cutter has performed. When a new counter is
installed, reset the value to maintain an accurate count.

Media/Sensor Control
This section provides advanced control of Media/Sensor options which are not typically needed by
users. By default, all the sensors listed are enabled in the printer. Users can disable these sensors if
desired based on specific application or media.

Head-up Sensor
This menu configures the head-up sensor.


Enable (factory default). Enables the head-up sensor.



Disable. Disables the head-up sensor.

Ribbon Sensor
This menu configures the ribbon out sensor.


Enable (factory default). Enables the ribbon out sensor.



Disable. Disables the ribbon out sensor.

Ribbon Encoder
This menu configures the ribbon encoder.

114



Enable (factory default). Enables the ribbon encoder.



Disable. Disables the ribbon encoder.

Scalable Font Control
This section is for emulations which use scalable fonts (PGL and ZGL only). EGL does not use
scalable fonts.

IMPORTANT: For most applications, the default settings for font memory are acceptable.
DO NOT change the defaults unless your application requires an uncommon memory
configuration.

Max Font Buffer
The maximum amount of DRAM allocated for downloading fonts (TrueType, Scalable, or Bitmap).
DRAM allocation will not take effect unless you save it in a configuration and the printer is powered
up with that configuration.
The range is 1 to 18 (units of 100 Kbytes), and the factory default is 11 (1100 Kbytes).

Max Cache Memory
The Maximum Cache Memory option specifies the size of the memory block that can be allocated to
the font cache. The font cache stores bitmaps that are created on demand from the font outlines
stored on the printer flash. The cache allows the printer to print scalable fonts at optimum speed.
Memory block allocation will not take effect unless you save it in a configuration and the printer is
powered up with that configuration.
To calculate the memory requirement, use the following equation:
(HS x VS x Average Height x Average Width x NumOf Char) / 8
where:
HS = Horizontal resolution
VS = Vertical resolution
Average Height = Average character height (inches)
Average Width = Average character width (inches)
NumOfChar = Number of Characters to be cached
The allowable range is 200 KB through 2000 KB in 200 KB increments.
The factory default is 1800 KB.

115

Max Cached Char
The Maximum Cached Characters option specifies the size of the largest character that can be stored
in the font cache. This will not take effect unless you save it in a configuration and the printer is
powered up with that configuration. To calculate the memory requirement, use this equation:
(HS x VS x Average Height x Average Width) / 8
Where:
HS = Horizontal resolution
VS = Vertical resolution
Average Height = Average character height (inches)
Average Width = Average character width (inches)
For example, with a printhead that prints at 203 dpi, use the following formula:
(203 x 203 x 1 x 1) / 8 = 5,151.
Therefore, select a value that is greater than or equal to 5,151.
The closest available value is 6 KB.
The allowable range is 1 KB through 20 KB, in 1 KB increments.
The factory default is 1 KB.

Standard Chars
This menu permits you to adjust the thickness or font weight of standard text fonts.
The range is 0 to 512, and the factory default is 340.
IMPORTANT: This menu does not apply to bold font types used in PGL.

Bold Chars
This menu permits you to adjust the thickness or font weight of bold text fonts.
The range is 0 to 512, and the factory default is 448.

Extra Bold Char
This menu permits you to adjust the thickness or font weight of extra bold text fonts.
The range is 0 to 512, and the factory default is 504.

OCR-A
Character weight adjustment of resident OCR-A characters.
The range is 0 to 512, and the factory default is 384.

OCR-B
Character weight adjustment of resident OCR-B characters.
The range is 0 to 512, and the factory default is 304.

Tall Characters
Increases the point height of resident Intellifont characters.

116



Disable (factory default). Standard resident font character point height is maintained.



Enable. Increases the point height of resident Intellifont characters approximately 10%.

PGL Text Printing
By default, the Active Emulation is set to Auto Switching which means that PGL, ZGL, and EGL
are actively looking at the host data for forms and relevant emulation commands. Pure text jobs
will not print. The data will be ignored by each emulation and presented to the next emulation for
processing.

Printing pure text applications is possible through PGL if the Active Emulation is set to PGL. In
this case, PGL will process all the host data and not share it with the other emulations. PGL will
also use the options in Advanced settings to determine how text (if any) is formatted.

Define CR Code
This option controls printer action when it receives a Carriage Return code (0D hex) from the host
computer. If this feature is enabled, an additional Line Feed code (0A hex) is inserted into the
data stream each time the printer receives a carriage return. Do not use this feature if the host
computer sends line feeds to the printer.


CR = CR (factory default). Does not insert an extra line feed after each carriage return.



CR = CR + LF. Inserts an extra line feed after each carriage return. The next print
position will be print position 1 of the next line.

Define LF Code
This parameter forces the printer to insert an automatic Carriage Return code into the data
stream whenever a Line Feed code occurs. This can be used in most installations, but it is
required if the host computer does not send carriage returns to the printer.


LF = LF (factory default). Does not perform an automatic carriage return. The next print
position will be at the current print character position on the next line.



LF = CR + LF. Performs an automatic carriage return. The next print position will be print
position 1 of the next line.

CR Edit
This parameter determines if a carriage return will be followed by a line feed.


Disable (factory default). The printer ignores all carriage returns that are not followed by
line feeds.



Enable. The printer processes all carriage returns, even for those that are not followed by
line feeds.

Select LPI
This is the number of lines to be printed per inch. For example, at 6 LPI there is 1/6 inch from the
top of one print line to the top of the next print line.
The options are 1 to 1000 LPI. The factory default is 6.0 LPI.

117

Help
The HELP feature (Figure 40) provides several different selections.

Figure 40. HELP Button

Contents
The Contents option opens the HELP window with help contents, index, and search capability. The help
file is named T2NHelp.chm. The Configuration Utility .exe and T2NHelp.chm need to be in the same
directory and on the C drive. If the Configuration Utility does not find the help file, a message window
opens (Figure 41).

Figure 41. Help File Error Message

Utility and Drivers
This Utility and Drivers option links to http://www.printronix.com/products/drivers.aspx for the latest tools
and drivers available for download. The user may upgrade if necessary.

Customer Support
The Customer Support option links to the www.printronix.com/support.aspx website.

118

About
The About screen shows the copyright, utility version number, and Printronix website link. See Figure 42.

Figure 42. The About Window

Character Sets
This section illustrates the character groups and character sets available for PGL and ZGL:


PGL Character Sets

Character Groups and Sets for PGL.



ZGL Character Sets

Character Groups and Sets for ZGL.

PGL Character Sets
Within the PGL tab, the “Character Group” option selects the active group of character sets. The
character group “Misc” is included in the Configuration Utility between “Turkish Sets” and “UTF-8”, but
is ignored. After selecting the group, the “Character Set” option can be used to choose from amongst
the sets as shown in Figure 43, page 120. Character sets with an asterisk represents the factory
default for the given Character Group.

119

Character
Group

Standard
Sets
0) ASCII*
1) German
2) Swedish
3) Danish
4) Norwegian
5) Finnish
6) English
7) Dutch
8) French
9) Spanish
10) Italian
11) Turkish
12) CP 437
13) CP 850
14-15) Reserved
16-23) Dwn Overlay
24-31) User Def.

Arabic
Sets

Cyrillic
Sets

European
Sets

ASMO 449*
ASMO 449+
ASMO 708
ASMO 708+
MS DOS CP710
MS DOS CP720
Sakr CP714
Aptec CP715
CP 786
IBM CP864
IBM CP1046
Arabic Lam One
Arabic Lam Two
Win. CP 1256
Farsi 1
Farsi 2
1098 Farsi 1285

Code Page 866*
Cyrillic CP 437
Cyrillic 113
Cyrillic 8859-5
ISO 915
Code Page 855
Cyrillic 7 Bit
Ukrainian
Bulgarian
Win. CP 1251
Latvian 866
CP 1048

Latin 2 8859-2*
Code Page 852
Mazovia
Kamenicky
Roman 8
PC-437 Slavic
Slavic 1250
Code Page 865
Code Page 860
Latin 1 8859-1
Latin 5 8859-9
Latin 9 8859-15
Polish POL1
Win. CP 1250
Win. CP 1252
Win. CP 1257
CP 858 EURO
Lith. CP 773
Serbo Croatic 1
Serbo Croatic 2
CP 774
CP 775
ISO 8859-4

UTF-81

Greek
Sets

Hebrew
Sets

Turkish
Sets

DEC 256 Greek*
ELOT 928 Greek
Greek 3
ABY Greek
ABG Greek
ELOT 927 Greek
Greek 851
Greek 437
Greek 8859-7
Win. CP 1253
Greek 813 EURO
Greek 869 EURO

Hebrew Old*
Hebrew New
Hebrew DEC
Latin-1 Hebrew
Win. CP 1255

Data Gen. Turk.*
DEC Turkish
IBM Turkish
Siemens Turkish
PTT Turkish
IBC Turkish
Bull Turkish
AS400 Turkish
Unisys Turkish
NCR Turkish
PST Turkish
UNIS-1 Turkish
Code Page 853
INFO Turkish
Win. CP 1254
Code Page 857
Azeri

= Factory
Default
* =* Factory
Default
1
UTF-8 can be used with any font to access all
UTF-8
be used
with any
font font.
to access
of thecan
characters
available
in that
For a all
of font
the characters
available
in
that
font.
For
a is
with the full Unicode set, the Andal é font
font
with theforfull
Unicode set, the Andalé font is
available
purchase.
available for purchase.
1

Figure 43. PGL Character Groups and Sets

120

ZGL Character Sets
This section illustrates the character groups and character sets available in ZGL. Within the ZGL tab,
the option “Character Group” selects the active group of character sets. The “Character Set” option
can be used to choose from amongst the sets as shown below. Character sets with the asterisk
represents the factory default for the given Character Group.
Character Group
(ZGL)

Standard
Sets*
USA 1*
USA 2
UK
Holland
Denmark/Norway
Sweden/Finland
German
France 1
France 2
Italy
Spain
Miscellaneous
Japan
IBM CP 850
UTF-8
Win CP 1252
Win CP 1250

Hebrew Sets
Hebrew Old*
Hebrew New
Hebrew DEC
Latin-1 Hebrew

Arabic Sets

Cyrillic Sets

European
Sets

ASMO 449*
ASMO 449+
ASMO 708
ASMO 708+
MS DOS CP710
MS DOS CP720
Sakr CP714
Aptec CP715
CP 786
IBM CP864
IBM CP1046
Arabic Lam One
Arabic Lam Two

Code Page 866*
Cyrillic CP 437
Cyrillic CP 113
Cyrillic 8859-5
ISO 915
Code Page 855
Cyrillic 7 Bit
Ukrainian
Bulgarian

Latin 2 8859-2*
Code Page 852
Mazovia
Kamenicky
Roman 8
PC-437 Slavic
Slavic 1250
Code Page 865
Code Page 860
Latin 1 8859-1
Latin 5 8859-9
Latin 9 8859-15
Polish POL1
CP 858 EURO

Greek Sets
DEC 256 Greek*
ELOT 928 Greek
Greek 3
ABY Greek
ABG Greek
ELOT 927 Greek
Greek 851
Greek 437
Greek 8859-7

Turkish Sets
Data Gen. Turk.*
DEC Turkish
IBM Turkish
Siemens Turkish
PTT Turkish
IBC Turkish
Bull Turkish
AS400 Turkish
Unisys Turkish
NCR Turkish
PST Turkish
UNIS-1 Turkish
Code Page 853
INFO Turkish

Notes:
* = Factory Default.

Figure 44. ZGL Character Groups and Sets

121

122

Customer Support

Printronix Customer Support Center
IMPORTANT
Please have the following information available prior to calling the Printronix Customer Support
Center:

•

Model number

•

Serial number (located on the back of the printer)

•

Installed options (i.e., interface and host type if applicable to the problem)

•

Configuration printout:
Click “Print Test Page” in the Configuration Utility’s Printer Configuration tab or reboot the printer
while holding the FEED key on the control panel (see page 20).

•

Is the problem with a new install or an existing printer?

•

Description of the problem (be specific)

•

Good and bad samples that clearly show the problem (faxing or emailing these samples may be
required)

Americas

(714) 368-2686

Europe, Middle East, and Africa

(31) 24 6489 311

Asia Pacific

(65) 6548 4114

China

(86) 800-999-6836

http://www.printronix.com/support.aspx

Printronix Supplies Department
Contact the Printronix Supplies Department for genuine Printronix supplies.
Americas

(800) 733-1900

Europe, Middle East, and Africa

(33) 1 46 25 19 07

Asia Pacific

(65) 6548 4116
or (65) 6548 4132

China

(86) 400-886-5598

India

(800) 102-7869

http://www.printronix.com/supplies-parts.aspx

123

Corporate Offices
Printronix, Inc.
15345 Barranca Parkway
Irvine, CA 92618
U.S.A.
Phone: (714) 368-2300
Fax: (714) 368-2600
Printronix Inc.
c/o Printronix Nederland BV
Bijsterhuizen 11-38
6546 AS Nijmegen
The Netherlands
Phone: (31) 24 6489489
Fax: (31) 24 6489499
Printronix Schweiz GmbH
42 Changi South Street 1
Changi South Industrial Estate
Singapore 486763
Phone: (65) 6542 0110
Fax: (65) 6546 1588
Printronix Commercial (Shanghai) Co. Ltd
22F, Eton Building East
No.555, Pudong Av.
Shanghai City, 200120, P R China
Phone: (86) 400 886 5598
Fax: (86-21) 5138 0564
Visit the Printronix web site at www.printronix.com

124

Warranty Information

Printer Warranty
Printronix® warrants to the purchaser that under normal use and service, this printer (excluding the
thermal printhead) purchased hereunder shall be free from defects in material and workmanship for a
period of one year from the date of shipment from Printronix. In the United States and Canada, the printer
warranty provides a 1-year return-to-factory warranty which commences on the date of shipment from
Printronix. Costs of shipping to be borne by the purchaser..
Consumable items such as media and ribbons are not covered under this warranty. This warranty does
not cover equipment or parts that have been misused, altered, or used for purposes other than those for
which they were manufactured. This warranty also does not cover loss, shipping damage, damage
resulting from accident or damages resulting from unauthorized service.
For additional warranty information, visit our website, http://www.printronix.com.

Thermal Printhead
Printronix warrants the printhead for a period of one hundred eighty (180) days from shipment date from
Printronix, or 1,000,000 linear inches for direct and thermal transfer use, whichever comes first. The
warranty does not cover printheads that have been misused, and/or damaged due to improper
handling/use.

Supplies
For the nearest Printronix full-service distributor that carries Printronix genuine supplies, please call 1800-733-1900 or fax (714)-368-2354. Supplies design, specification, and selection are integral to the
development of any computer imaging system. Printronix's extensive manufacturing and research
capabilities, along with years of experience in the design of printers and their applications, assures that
you will receive the exact materials that you require to maximize the performance of your Printronix
printer. For more information, call the Printronix Customer Support Center at (714) 368-2686 or access
the Printronix website at http://www.printronix.com.

Onsite Maintenance Service
Printronix offers on-site support services in the United States and Canada. Please contact the Printronix
Maintenance Contracts Group at 800-854-6463 - option 1 for detailed service agreement information.

125

Limited Software Product Warranty
Printronix, Inc. warrants that for ninety (90) days after delivery, the Software will perform in accordance
with specifications published by Printronix, Inc. Printronix, Inc. does not warrant that the Software is free
from all bugs, errors and omissions.

Remedy
Your exclusive remedy and the sole liability of Printronix, Inc. in connection with the Software is
replacement of defective software with a copy of the same version and revision level.

Disclaimer of Warranties and Limitation of Remedies
1. THE PARTIES AGREE THAT ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE
EXCLUDED. Printronix, Inc. does not warrant that the functions contained in the Software will meet
your requirements or that the operation of the Software will be uninterrupted or error free. Printronix,
Inc. reserves the right to make changes and/or improvements in the Software without notice at any
time.
2. IN NO EVENT WILL PRINTRONIX, INC. BE LIABLE FOR LOST PROFITS, LOST DATA, BUSINESS
INTERRUPTIONS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT, EVEN IF
PRINTRONIX, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR ANY
DAMAGES CAUSED BY THE ABUSE OR MANIPULATION OF THE SOFTWARE. SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
3. Printronix, Inc. will not be liable for any loss or damage caused by delay in furnishing a Software
Product or any other performance under this Agreement.
4. Our entire liability and your exclusive remedies for our liability of any kind (including liability for
negligence except liability for personal injury caused solely by our negligence) for the Software
Product covered by this Agreement and all other performance or nonperformance by us under or
related to this Agreement are limited to the remedies specified by this Agreement.
5. California law governs this Agreement.

Termination of License Agreement
This License shall continue until terminated. This license may be terminated by agreement between you
and Printronix, Inc. or by Printronix, Inc. If you fail to comply with the terms of this License and such
failure is not corrected within thirty (30) days after notice. When this License is terminated, you shall
return to the place you obtained them, the printer and all copies of the Software and documentation.

U.S. Government Restricted Rights
Use, duplication or disclosure by the government is subject to restrictions as set forth in the Rights in
Technical Data and Computer Software clause at FAR 242.227-7013, subdivision (b) (3) (ii) or
subparagraph (c) (1) (ii), as appropriate. Further use, duplication or disclosure is subject to restrictions
applicable to restricted rights software as set forth in FAR 52.227-19 (c) (2).

126

Acknowledgement of Terms and Conditions
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE
TO BE BOUND BY ITS TERMS AND CONDITIONS. NEITHER PARTY SHALL BE BOUND BY ANY
STATEMENT OR REPRESENTATION NOT CONTAINED IN THIS AGREEMENT. NO CHANGE IN THIS
AGREEMENT IS EFFECTIVE UNLESS WRITTEN AND SIGNED BY PROPERLY AUTHORIZED
REPRESENTATIVES OF EACH PARTY. BY USING THIS PRINTER, YOU AGREE TO ACCEPT THE
TERMS AND CONDITIONS OF THIS AGREEMENT.

Software License Agreement
Your printer contains, among other software, Printronix application software, but not limited to the
Ethernut Operating System (the “Ethernut Software”) and the Zint Barcode Generator (the “Zint
Software”) as embedded software. The terms of this Agreement apply to the Ethernut Operating System,
Zint Software, and all other embedded software supplied with the printer. You accept the terms of this
Agreement by your initial use of your printer.
The Ethernut operating system is a free operating system and can be found at http://www.ethernut.de.
From its website: “This is an Open Source Hardware and Software Project for building tiny Embedded
Ethernet Devices. The target software is an Open Source implementation of a Real Time Operating
System called Nut/OS and a TCP/IP protocol suite named Nut/Net.”
Ethernut is available under the BSD License (http://www.opensource.org/licenses/bsd-license.php). This
license is very liberal and does not require any disclosure of proprietary application code or updates to
the Ethernut code. The copyright included with the Ethernut source code is as follows:
/*
* Copyright (C) 2004 by egnite Software GmbH. All rights reserved.
*
* Redistribution and use in source and binary forms, with or without
* modification, are permitted provided that the following conditions
* are met:
*
* 1. Redistributions of source code must retain the above copyright
*
notice, this list of conditions and the following disclaimer.
* 2. Redistributions in binary form must reproduce the above copyright
*
notice, this list of conditions and the following disclaimer in the
*
documentation and/or other materials provided with the distribution.
* 3. Neither the name of the copyright holders nor the names of
*
contributors may be used to endorse or promote products derived
*
from this software without specific prior written permission.
*
* THIS SOFTWARE IS PROVIDED BY EGNITE SOFTWARE GMBH AND CONTRIBUTORS
* ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT
* LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
* FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL EGNITE
* SOFTWARE GMBH OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,
* INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING,
* BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS
* OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED
* AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
* OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF
* THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
* SUCH DAMAGE.
*

127

* For additional information see http://www.ethernut.de/
*
** Copyright (c) 1990 The Regents of the University of California.
* All rights reserved.
*
* Redistribution and use in source and binary forms, with or without
* modification, are permitted provided that the following conditions
* are met:
* 1. Redistributions of source code must retain the above copyright
*
notice, this list of conditions and the following disclaimer.
* 2. Redistributions in binary form must reproduce the above copyright
*
notice, this list of conditions and the following disclaimer in the
*
documentation and/or other materials provided with the distribution.
* 3. Neither the name of the University nor the names of its contributors
*
may be used to endorse or promote products derived from this software
*
without specific prior written permission.
*
* THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS ``AS IS'' AND
* ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
* IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
* ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE
* FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
* DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS
* OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
* HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT
* LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY
* OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
* SUCH DAMAGE.
*/

Zint License
The Zint barcode generator is licensed under GPL and is also included in the T2N product. From the
website (and download source) http://sourceforge.net/projects/zint/: “Zint is a barcode encoding library
supporting over 50 symbologies including Code 128, Data Matrix, USPS OneCode, EAN-128, UPC/EAN,
ITF, QR Code, Code 16k, PDF417, MicroPDF417, LOGMARS, Maxicode, GS1 DataBar, Aztec,
Composite Symbols and more.”
This product is compiled as a separate program for the T2N ARM9 platform and stored in the T2N Flash
Memory at a fixed address. The Zint program has not been modified in any way and does not link into the
T2N application code. Instead, the Zint program is loaded as a separate program in the factory and is not
distributed with the T2N firmware application. The Zint program is provided under the GPL License 3.0
(http://www.gnu.org/licenses/gpl-3.0.html).

128

In addition to the GPL license included within this T2N User’s Manual, Printronix has made available the
Zint source code, binaries for the ARM9, and all build procedures on the Printronix website. At the bottom
of the www.printronix.com website, there is a link “Legal Information” as shown below.

After clicking on this link, a new webpage emerges. Click on Zint GPL License as shown below. Clicking
this link will bring up the GPL License 3.0 information with an attachment that includes the build
procedures to build the Zint binaries used in the T2N product.

GNU General Public License
Version 3, 29 June 2007
Copyright © 2007 Free Software Foundation, Inc.
Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is
not allowed.

129

Preamble
The GNU General Public License is a free, copyleft license for software and other kinds of works.
The licenses for most software and other practical works are designed to take away your freedom to
share and change the works. By contrast, the GNU General Public License is intended to guarantee your
freedom to share and change all versions of a program to make sure it remains free software for all its
users. We, the Free Software Foundation, use the GNU General Public License for most of our software;
it applies also to any other work released this way by its authors. You can apply it to your programs.
When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are
designed to make sure that you have the freedom to distribute copies of free software (and charge for
them if you wish), that you receive source code or can get it if you want it, that you can change the
software or use pieces of it in new free programs, and that you know you can do these things.
To protect your rights, we need to prevent others from denying you these rights or asking you to
surrender the rights. Therefore, you have certain responsibilities if you distribute copies of the software, or
if you modify it: responsibilities to respect the freedom of others.
For example, if you distribute copies of such a program, whether gratis or for a fee, you must pass on to
the recipients the same freedoms that you received. You must make sure that they, too, receive or can
get the source code. And you must show them these terms so they know their rights.
Developers that use the GNU GPL protect your rights with two steps: (1) assert copyright on the software,
and (2) offer you this License giving you legal permission to copy, distribute and/or modify it.
For the developers' and authors' protection, the GPL clearly explains that there is no warranty for this free
software. For both users' and authors' sake, the GPL requires that modified versions be marked as
changed, so that their problems will not be attributed erroneously to authors of previous versions.
Some devices are designed to deny users access to install or run modified versions of the software inside
them, although the manufacturer can do so. This is fundamentally incompatible with the aim of protecting
users' freedom to change the software. The systematic pattern of such abuse occurs in the area of
products for individuals to use, which is precisely where it is most unacceptable. Therefore, we have
designed this version of the GPL to prohibit the practice for those products. If such problems arise
substantially in other domains, we stand ready to extend this provision to those domains in future
versions of the GPL, as needed to protect the freedom of users.
Finally, every program is threatened constantly by software patents. States should not allow patents to
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avoid the special danger that patents applied to a free program could make it effectively proprietary. To
prevent this, the GPL assures that patents cannot be used to render the program non-free.
The precise terms and conditions for copying, distribution and modification follow.
TERMS AND CONDITIONS
0. Definitions
“This License” refers to version 3 of the GNU General Public License.
“Copyright” also means copyright-like laws that apply to other kinds of works, such as semiconductor
masks.
“The Program” refers to any copyrightable work licensed under this License. Each licensee is addressed
as “you”. “Licensees” and “recipients” may be individuals or organizations.
To “modify” a work means to copy from or adapt all or part of the work in a fashion requiring copyright
permission, other than the making of an exact copy. The resulting work is called a “modified version” of
the earlier work or a work “based on” the earlier work.
A “covered work” means either the unmodified Program or a work based on the Program.

130

To “propagate” a work means to do anything with it that, without permission, would make you directly or
secondarily liable for infringement under applicable copyright law, except executing it on a computer or
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Mere interaction with a user through a computer network, with no transfer of a copy, is not conveying.
An interactive user interface displays “Appropriate Legal Notices” to the extent that it includes a
convenient and prominently visible feature that (1) displays an appropriate copyright notice, and (2) tells
the user that there is no warranty for the work (except to the extent that warranties are provided), that
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The “source code” for a work means the preferred form of the work for making modifications to it. “Object
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The “System Libraries” of an executable work include anything, other than the work as a whole, that (a) is
included in the normal form of packaging a Major Component, but which is not part of that Major
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The “Corresponding Source” for a work in object code form means all the source code needed to
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The Corresponding Source need not include anything that users can regenerate automatically from other
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The Corresponding Source for a work in source code form is that same work.
2. Basic Permissions
All rights granted under this License are granted for the term of copyright on the Program, and are
irrevocable provided the stated conditions are met. This License explicitly affirms your unlimited
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You may make, run and propagate covered works that you do not convey, without conditions so long as
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131

Conveying under any other circumstances is permitted solely under the conditions stated below.
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You may charge any price or no price for each copy that you convey, and you may offer support or
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This License gives no permission to license the work in any other way, but it does not invalidate
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d) If the work has interactive user interfaces, each must display Appropriate Legal Notices; however,
if the Program has interactive interfaces that do not display Appropriate Legal Notices, your work
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A compilation of a covered work with other separate and independent works, which are not by their nature
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the individual works permit. Inclusion of a covered work in an aggregate does not cause this License to
apply to the other parts of the aggregate.

132

6. Conveying Non-Source Forms
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133

If you convey an object code work under this section in, or with, or specifically for use in, a User Product,
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Corresponding Source conveyed, and Installation Information provided, in accord with this section must
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“Additional permissions” are terms that supplement the terms of this License by making exceptions from
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Notwithstanding any other provision of this License, for material you add to a covered work, you may (if
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If you add terms to a covered work in accord with this section, you must place, in the relevant source files,
a statement of the additional terms that apply to those files, or a notice indicating where to find the
applicable terms.

134

Additional terms, permissive or non-permissive, may be stated in the form of a separately written license,
or stated as exceptions; the above requirements apply either way.
8. Termination
You may not propagate or modify a covered work except as expressly provided under this License. Any
attempt otherwise to propagate or modify it is void, and will automatically terminate your rights under this
License (including any patent licenses granted under the third paragraph of section 11).
However, if you cease all violation of this License, then your license from a particular copyright holder is
reinstated (a) provisionally, unless and until the copyright holder explicitly and finally terminates your
license, and (b) permanently, if the copyright holder fails to notify you of the violation by some reasonable
means prior to 60 days after the cessation.
Moreover, your license from a particular copyright holder is reinstated permanently if the copyright holder
notifies you of the violation by some reasonable means, this is the first time you have received notice of
violation of this License (for any work) from that copyright holder, and you cure the violation prior to 30
days after your receipt of the notice.
Termination of your rights under this section does not terminate the licenses of parties who have received
copies or rights from you under this License. If your rights have been terminated and not permanently
reinstated, you do not qualify to receive new licenses for the same material under section 10.
9. Acceptance Not Required for Having Copies
You are not required to accept this License in order to receive or run a copy of the Program. Ancillary
propagation of a covered work occurring solely as a consequence of using peer-to-peer transmission to
receive a copy likewise does not require acceptance. However, nothing other than this License grants you
permission to propagate or modify any covered work. These actions infringe copyright if you do not
accept this License. Therefore, by modifying or propagating a covered work, you indicate your
acceptance of this License to do so.
10. Automatic Licensing of Downstream Recipients
Each time you convey a covered work, the recipient automatically receives a license from the original
licensors, to run, modify and propagate that work, subject to this License. You are not responsible for
enforcing compliance by third parties with this License.
An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of
one, or subdividing an organization, or merging organizations. If propagation of a covered work results
from an entity transaction, each party to that transaction who receives a copy of the work also receives
whatever licenses to the work the party's predecessor in interest had or could give under the previous
paragraph, plus a right to possession of the Corresponding Source of the work from the predecessor in
interest, if the predecessor has it or can get it with reasonable efforts.
You may not impose any further restrictions on the exercise of the rights granted or affirmed under this
License. For example, you may not impose a license fee, royalty, or other charge for exercise of rights
granted under this License, and you may not initiate litigation (including a cross-claim or counterclaim in a
lawsuit) alleging that any patent claim is infringed by making, using, selling, offering for sale, or importing
the Program or any portion of it.
11. Patents
A “contributor” is a copyright holder who authorizes use under this License of the Program or a work on
which the Program is based. The work thus licensed is called the contributor's “contributor version”.
A contributor's “essential patent claims” are all patent claims owned or controlled by the contributor,
whether already acquired or hereafter acquired, that would be infringed by some manner, permitted by
this License, of making, using, or selling its contributor version, but do not include claims that would be
infringed only as a consequence of further modification of the contributor version. For purposes of this
definition, “control” includes the right to grant patent sublicenses in a manner consistent with the
requirements of this License.

135

Each contributor grants you a non-exclusive, worldwide, royalty-free patent license under the contributor's
essential patent claims, to make, use, sell, offer for sale, import and otherwise run, modify and propagate
the contents of its contributor version.
In the following three paragraphs, a “patent license” is any express agreement or commitment, however
denominated, not to enforce a patent (such as an express permission to practice a patent or covenant not
to sue for patent infringement). To “grant” such a patent license to a party means to make such an
agreement or commitment not to enforce a patent against the party.
If you convey a covered work, knowingly relying on a patent license, and the Corresponding Source of the
work is not available for anyone to copy, free of charge and under the terms of this License, through a
publicly available network server or other readily accessible means, then you must either (1) cause the
Corresponding Source to be so available, or (2) arrange to deprive yourself of the benefit of the patent
license for this particular work, or (3) arrange, in a manner consistent with the requirements of this
License, to extend the patent license to downstream recipients. “Knowingly relying” means you have
actual knowledge that, but for the patent license, your conveying the covered work in a country, or your
recipient's use of the covered work in a country, would infringe one or more identifiable patents in that
country that you have reason to believe are valid.
If, pursuant to or in connection with a single transaction or arrangement, you convey, or propagate by
procuring conveyance of, a covered work, and grant a patent license to some of the parties receiving the
covered work authorizing them to use, propagate, modify or convey a specific copy of the covered work,
then the patent license you grant is automatically extended to all recipients of the covered work and
works based on it.
A patent license is “discriminatory” if it does not include within the scope of its coverage, prohibits the
exercise of, or is conditioned on the non-exercise of one or more of the rights that are specifically granted
under this License. You may not convey a covered work if you are a party to an arrangement with a third
party that is in the business of distributing software, under which you make payment to the third party
based on the extent of your activity of conveying the work, and under which the third party grants, to any
of the parties who would receive the covered work from you, a discriminatory patent license (a) in
connection with copies of the covered work conveyed by you (or copies made from those copies), or (b)
primarily for and in connection with specific products or compilations that contain the covered work,
unless you entered into that arrangement, or that patent license was granted, prior to 28 March 2007.
Nothing in this License shall be construed as excluding or limiting any implied license or other defenses to
infringement that may otherwise be available to you under applicable patent law.
12. No Surrender of Others' Freedom
If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the
conditions of this License, they do not excuse you from the conditions of this License. If you cannot
convey a covered work so as to satisfy simultaneously your obligations under this License and any other
pertinent obligations, then as a consequence you may not convey it at all. For example, if you agree to
terms that obligate you to collect a royalty for further conveying from those to whom you convey the
Program, the only way you could satisfy both those terms and this License would be to refrain entirely
from conveying the Program.
13. Use with the GNU Affero General Public License
Notwithstanding any other provision of this License, you have permission to link or combine any covered
work with a work licensed under version 3 of the GNU Affero General Public License into a single
combined work, and to convey the resulting work. The terms of this License will continue to apply to the
part which is the covered work, but the special requirements of the GNU Affero General Public License,
section 13, concerning interaction through a network will apply to the combination as such.

136

14. Revised Versions of this License
The Free Software Foundation may publish revised and/or new versions of the GNU General Public
License from time to time. Such new versions will be similar in spirit to the present version, but may differ
in detail to address new problems or concerns.
Each version is given a distinguishing version number. If the Program specifies that a certain numbered
version of the GNU General Public License “or any later version” applies to it, you have the option of
following the terms and conditions either of that numbered version or of any later version published by the
Free Software Foundation. If the Program does not specify a version number of the GNU General Public
License, you may choose any version ever published by the Free Software Foundation.
If the Program specifies that a proxy can decide which future versions of the GNU General Public License
can be used, that proxy's public statement of acceptance of a version permanently authorizes you to
choose that version for the Program.
Later license versions may give you additional or different permissions. However, no additional
obligations are imposed on any author or copyright holder as a result of your choosing to follow a later
version.
15. Disclaimer of Warranty
THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE
LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR
OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE
QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM
PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR
CORRECTION.
16. Limitation of Liability
IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY
COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MODIFIES AND/OR CONVEYS THE
PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY
GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR
INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA
BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A
FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH
HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
17. Interpretation of Sections 15 and 16
If the disclaimer of warranty and limitation of liability provided above cannot be given local legal effect
according to their terms, reviewing courts shall apply local law that most closely approximates an absolute
waiver of all civil liability in connection with the Program, unless a warranty or assumption of liability
accompanies a copy of the Program in return for a fee.
END OF TERMS AND CONDITIONS

137

Energy Star

ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department
of Energy with the goal of protecting the environment by using energy efficient products.
Printronix participates in the Energy Star program for Imaging Equipment by introducing printers that
reduce power consumption when they are not being used. Prior to 2012, Printronix certified products
under the self-certification program. In accordance with the latest requirements, Printronix now employs
approved third party test labs to certify that their product comply with the latest Energy Star standards.
NOTE: The ENERGY STAR emblem does not represent EPA endorsement of any product or service.
More information about the Energy Star program can be found at http://www.energystar.gov.

Lithium Battery
WARNING
WARNINGThe controller printed circuit board contains a lithium battery. Do not dispose of the
battery by incineration. Failure to comply may cause the battery to explode. Contact your local
waste agency for the correct disposal procedure.

138

Communication Notices
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:


Reorient or relocate the receiving antenna.



Increase the separation between the equipment and receiver.



Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.



Consult the dealer or an experienced radio/TV technician for help.

Unauthorized changes or modifications could void the user’s authority to operate the equipment.
Any change or modification to this product voids the user’s authority to operate it per FCC Part 15
Subpart A Section 15.21 regulations.
Pri ntroni x T2N Energy Star
Tested To Comply
With FCC Standards

Canada
This Class A digital apparatus complies with Canadian ICES-003 and RSS 210.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 et RSS 210 du Canada.
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2)
this device must accept any interference, including interference that may cause undesired operation of
the device.

Korea
A급 기기
(업무용 방송통신기자재)

이 기기는 업무용(A급) 전자파적합기기로서 판매자 또는 사용자는
이 점을 주의하시기 바라며, 가정외의 지역에서 사용하는 것을
목적으로 합니다.

B급 기기
(가정용 방송통신기자재)

이 기기는 가정용(B급) 전자파적합기기로서 주로 가정에서
사용하는
것을 목적으로 하며, 모든 지역에서 사용할 수 있습니다.

139

CE Notice (European Union)
Marking by the CE symbol indicates compliance of this Printronix system to the EMC Directive and the
Low Voltage Directive of the European Union. Such marking is indicative that this Printronix system meets
the following technical standards:

•

EN 55022 — “Limits and Methods of Measurement of Radio Interference Characteristics of
Information Technology Equipment.”

•

EN 55024 — “Electromagnetic Immunity Requirements for Information Technology Equipment”

•

EN 60950 — “Safety of Information Technology Equipment.”

Printronix cannot accept responsibility for any failure to satisfy the protection requirements resulting from
a non-recommended modification of the product, including the fitting of non-Printronix option cards.
This product has been tested and found to comply with the limits of Class A Information Technology
Equipment according to European standard EN 55022. The limits for Class A equipment were derived for
commercial and industrial environments to provide reasonable protection against interference with
licensed communication devices.
WARNING
This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.

CE Symbol

140

China
Declaration:
This is a Class A product. In a domestic environment this product may cause radio interference in which
case the user may need to perform practical actions.

海拔高度和非热带性气候声明

仅适用于海拔 2000M 以下地区安全使用

仅适用于非热带气候条件下安全使用

141

142

Index
About, Help, 119
Active Emulation, 99
Adjustment Knobs, Printhead Pressure, 35
Adjustment, Ribbon Wrinkles, 46
Advanced Setup, 111
File System, 112
Media/Sensor Control, 114
Memory, 112
Scalable Font Control, 115
Statistics Control, 113
Advaned Setup
PGL Text Printing, 117
Applications, 9
Auto Calibration, 96
Auto Selection Media Type, 99
Baud Rate, 78
Black Mark Media Type, 98
Bold Chars., 116
Boundary Check, 86
Buffers, Clear Data, 21
C39 Compatible, 87
Calibrate Sensor, 96
Auto Calibration, 96
Auto Selection Media Type, 99
Black Mark Media Type, 98
Continuous Media Type, 98
Gap Media Type, 98
Manual Setup, 97
Media Type, 96
Character Group
PGL, 84
ZGL Tab, 89
Character Sets, 119
PGL, 84, 119
ZGL, 121
ZGL tab, 89
CI22 Command C, 91
Clear Data from Buffers, 21
Clip Page, 74
Code Page, 93
COM (RS-232) Connection, 62
Command Prefix, 89
Command Tool, 109
Common Problems, 42
Communication Notices, 139
Compatibility, Configuration Utility, 68
Configuration as Files, Configuration Utility, 68
Configuration Control, 65
Configuration Overview, Configuration Utility, 65
Configuration Utility, 57
access, 57

Advanced Setup, 111
Character Sets, 119
Command Tool, 109
compatibility, 68
configuration as files, 68
configuration control, 65
configuration overview, 65
EGL tab, 93
Ethernet connection, 80
File Manager, 106
Help, 118
installation, 58
Interface tab, 77
language, 60
launch, 58
load file, 68
Media/Sensor tab, 71
overview, 59
parameter values, 66
PGL tab, 83
printer configuration, 63
printer functions, 95
printer information, 64
Printer Status, 105
save file, 68
system requirements, 57
test connection, 63
tool interface, 61
version number, 58
Web Setup, 82
ZGL tab, 88
Connection
COM (RS-232), 62
Ethernet, 62
test, 63
USB, 62
Contents, Help, 118
Continuous Media Type, 98
Corporate Offices, Printronix, 124
CR Edit, 117
CSC, 123
Customer Support, 118
Customer Support Center, 123
Cut Fwd, 102
Cut Label Count, 74
Cut Mode, Load Media, 34
Cut Rev, 102
Data Bits, 78
Define CR Code, 117
Define LF Code, 117
Delimiter, 89

143

Density, 93
DG Command, 91
Do FF at TOF, 85
DRAM File System, 112
Drivers, 118
EGL Tab, 93
Code Page, 93
Density, 93
Print Direction, 93
Reference, 93
Error Messages, 39
Ethernet Connection, 62, 80
Ethernet Setup, 79
Gateway, 79
IP Address, 79
IP Assignment, 79
MAC Address, 79
Printer Name, 79
Resetting Network Defaults, 80
Subnet Mask, 79
Ext Execute Copy, 85
Extra Bold Char., 116
Factory Configuration, Setting, 113
Fanfold Media
installation, 30
Fault Handling, 37
Fault Identification, 37
Fault Recovery, 39
Fault Reprint, 73
Fault Status Message, 39
FB Width Adjust, 91
Features, Product, 10
File Delete, 108
File Download, 108
File Format, 109
File Information, 107
File Manager, 106
File Delete, 108
File Download, 108
File Format, 109
File Information, 107
File System, 112
Firmware Upgrade, 104
FLASH File System, 112
Forms Handling, 85
Front Panel, 20
Front View, 16
Gap Media Type, 98
Gap Offset/Black Mark Offset/Disable Offset, 75
Gap Size/Black Mark Size/Disable Size, 75
Gateway, 79
Head Auto Cal, 76
Head-Up Sensor, 114
Help, 118
About, 119
Contents, 118

144

Customer Support, 118
Drivers, 118
Utility, 118
Horz Image Shift, 73
Host Form Length, 84, 90
I-2/5 Selection, 87
Identify Fault, 37
Ignore AUTOFR, 103
Ignore Char, 86
Ignore JU Cmd, 91
Ignore LH Cmd, 91
Ignore MD/SD Cmd, 92
Ignore MN Cmd, 92
Ignore Mode, 86
Ignore PR Cmd, 91
Indicators, LED, 21
Installation
Configuration Utility, 58
fanfold media, 30
media, 26
ribbon, 22
Interface Tab, 77
Ethernet setup, 79
Serial RS-232 setup, 78
USB setup, 78
Interior View, 17
IP Address, 79
IP Assignment, 79
Job Capture, 102
Print Label, 102
Save to File, 103
Save to SD Card, 103
Keys, Front Panel, 20
Label Buf Size, 91
Label Format, 90
Label Length, 72
Label Prefix, 89
Label Roll
loading, 26
Label Wait Time, 73
Label Width, 72
Language Selection, Configuration Utility, 60
Launch, Configuration Utility, 58
LED indicators, 21
Left Position, 90
Load File, Configuration Utility, 68
Load Label Roll, 26
Load Media
Cut mode, 34
Peel-Off mode, 31
Load Ribbon, 22
MAC Address, 79
Maintenance, 49
replace platen roller assembly, 51
replace printhead assembly, 54
Manual Setup, 97

Max # of Files in DRAM, 113
Max # of Files in FLASH, 112
Max Cache Memory, 115
Max Cached Char, 116
Max Cal. Length, 76
Max Font Buffer, 115
Media
installation, 26
Media Handling, 72
Media Sensor, 75
Media Specification, 14
Media Type, 96
Media/Sensor Control, 114
Head-Up Sensor, 114
Ribbon Encoder, 114
Ribbon Sensor, 114
Media/Sensor Tab, 71
Clip Page, 74
Cut Label Count, 74
Fault Reprint, 73
Gap Offset/Black Mark Offset/Disable Offset,
75
Gap Size/Black Mark Size/Disable Size, 75
Head Auto Cal, 76
Horz Image Shift, 73
Label Length, 72
Label Wait Time, 73
Label Width, 72
Max Cal. Length, 76
Media Handling, 72
Media Sensor, 75
Mirror, 73
Paper Jam Distance, 73
Power Up Action, 75
Print Mode, 72
Print Speed, 71
Sensed Distance, 75
Sensor Intensity, 75
Tear Off Adjust, 73
Threshold Detection, 75
Vert Image Shift, 73
Memory, 112
Mirror, 73
Notices, Communication, 139
OCR-A Chars., 116
OCR-B Chars., 116
Operations Overview, 15
Operator Controls, 20
front panel, 20
keys, 20
LED indicators, 21
power-up key combinations, 21
Optional Features, Product, 12
Orientation, 83, 89

Overview
Configuration Utility, 59
operations, 15
printer, 16
product, 9
Page Memory, 113
Parameter Values
Configuration Utility, 66
inch, 67
mm, 67
Parity, 78
Password Setup, 103
Peel-Off Mode, Load Media, 31
PGL Character Sets, 119
PGL Diagnostics, 88
PGL Tab, 83
Boundary Check, 86
C39 Compatible, 87
Character Group, 84
Character Sets, 84
Do FF at TOF, 85
Ext Execute Copy, 85
Forms Handling, 85
Host Form Length, 84
I-2/5 Selection, 87
Ignore Char, 86
Ignore Mode, 86
Orientation, 83
PGL Diagnostics, 88
Print Direction, 84
Select SFCC, 84
Select SO Char, 87
Skip Cmd Prefix, 86
Slash Zero, 86
Trunc Dyn Data, 86
UPC Descenders, 87
Var Form Adjust, 85
Var Form Type, 85
Vertical Adjust, 87
PGL Text Printing, 117
CR Edit, 117
Define CR Code, 117
Define LF Code, 117
Select LPI, 117
Pin Configuration RS-232C, 12
Platen Roller Assembly, Replace, 51
Power Up Action, 75
Power-Up Key Combinations, 21
Print Direction, 84, 89, 93
Print Label, 102
Print Mode, 72
Print Specifications, 13
Print Speed, 71
Print Test Page, 101

145

Printer
applications, 9
features, 10
front view, 16
interior view, 17
maintenance, 49
optional features, 12
overview, 16
rear view, 18
setup, 21
specifications, 12
standard features, 10
unpacking, 15
Printer Configuration, Configuration Utility, 63
Printer Default, 102
Printer Functions, 95
Active Emulation, 99
Calibrate Sensor, 96
Cut Fwd, 102
Cut Rev, 102
Factory Default, 102
Ignore AUTOFR, 103
Job Capture, 102
Print Test Page, 101
Real Time Clock Setup, 100
Reset Printer, 102
RTC Setup, 100
Show Configuration, 100
Printer Information, Configuration Utility, 64
Printer Name, 79
Printer Status, 105
Printhead Assembly, Replace, 54
Printhead Pressure Adjustment Knobs, 35
Printronix
Corporate Offices, 124
Customer Support Center, 123
Supplies Department, 123
Problems, Common, 42
Product Features, 10
optional, 12
standard, 10
Product Overview, 9
Real Time Clock Setup, 100
Rear View, 18
Recovery, Fault, 39
Reference, 93
Replace
platen roller assembly, 51
printhead assembly, 54
Reset Printer, 102
Resetting Network Defaults, 80
Resolution Mode, 90
Ribbon
installation, 22
loading, 22
Ribbon Encoder, 114

146

Ribbon Sensor, 114
Ribbon Specifications, 13
Ribbon Wrinkles, 46
RS232C Pin Configuration, 12
RTC Setup, 100
Save File, Configuration Utility, 68
Save to File, 103
Save to SD Card, 103
Scalable Font Control, 115
Bold Chars., 116
Extra Bold Char., 116
Max Cache Memory, 115
Max Cached Char, 116
Max Font Buffer, 115
OCR-A Chars., 116
OCR-B Chars., 116
Standard Chars., 116
Tall Characters, 116
Select LPI, 117
Select SFCC, 84
Select SO Char, 87
Sensed Distance, 75
Sensor Intensity, 75
Serial RS-232 Setup, 78
Baud Rate, 78
Data Bits, 78
Parity, 78
Stop Bits(s), 78
Setting Factory Configuration, 113
Setup, Printer, 21
Show Configuration, 100
Skip Cmd Prefix, 86
Slash Zero, 86
Software License Agreement, 127
GNU General Public License, 129
Zint License, 128
Specifications
media, 14
print, 13
printer, 12
ribbon, 13
Standard Chars., 116
Standard Features, Product, 10
Statistics Control, 113
Cutter Reset, 114
PrintHead Reset, 113
Stop Bit(s), 78
Storage Select, 92
Subnet Mask, 79
Supplies Department, Printronix, 123
System Requirements, Configuration Utility, 57
Tall Characters, 116
Tear Off Adjust, 73
Test Connection, 63
Threshold Detection, 75

Tool Interface
COM (RS-232) connection, 62
Configuration Utility, 61
Ethernet connection, 62
USB connection, 62
Top Position, 90
Troubleshooting, 37
common problems, 42
fault handling, 37
fault identification, 37
Fault Recovery, 39
identify fault, 37
ribbon wrinkles, 46
Trunc Dyn Data, 86
Unpacking Printer, 15
UPC Descenders, 87
Upgrade Firmware, 104
USB Connection, 62
USB Setup, 78
Utility, 118
Var Form Adjust, 85
Var form Type, 85
Version Number, Configuration Utility, 58
Vert Image Shift, 73
Vertical Adjust, 87
Vertical Density, 92
Warranty Information, 125
Limited Software Product, 126

Web Setup, 82
ZGL Character Sets, 121
ZGL Tab, 88
Character Group, 89
Character Sets, 89
CI22 Command, 91
Command Prefix, 89
Delimiter, 89
DG Command, 91
FB Width Adjust, 91
Host Form Length, 90
Ignore JU Cmd, 91
Ignore LH Cmd, 91
Ignore MD/SD Cmd, 92
Ignore MN Cmd, 92
Ignore PR Cmd, 91
Label Buf Size, 91
Label Format, 90
Label Prefix, 89
Left Position, 90
Orientation, 89
Print Direction, 89
Resolution Mode, 90
Storage Select, 92
Top Position, 90
Vertical Density, 92
ZPL Compatible, 89
ZPL Compatible, 89

147

148

149

*257226-001*
257226-001B

150

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Page Count                      : 150
Language                        : en-US
Tagged PDF                      : Yes
Author                          : Windows User
Creator                         : Microsoft® Word 2010
Create Date                     : 2013:08:15 08:42:17-07:00
Modify Date                     : 2013:08:15 08:42:17-07:00
Producer                        : Microsoft® Word 2010

EXIF Metadata provided by EXIF.tools

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