PDF Panasonic DBS 40 72 96 Installation
DBS 40-72-96 installation DBS 40-72-96 installation
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,-: lssuel,Janua~y 1990 Digital Business System =- 5YSlEt-l DIAL oEXTEN!ilON O- GUIDRNCE a- l-lFUNCTIUN -0 -0 -0 -0 I’ / /- PANASOh Panasonic @ IBS Installation 4ogramming Guidance ndum to the gramming Instructions Forms tions for CPC-B Issue 1 ndums to the Operating ens for CPC-B Issue 2 hi&n’s Notes q mmmm q mmmm q mmmm q mmmm q mmmm qmmmm qmmmm ! Section 300 Contents About This Manual Purpose.. .................................................................................................................................... Related Documents ................................................................................................................... ix ix Chapter 1. Requirements Model Numbers and FCC Information ................................................................................... Environmental Requirements ................................................................................................. Cleaning .................................................................................................................................. l-3 1-3 1-5 Chapter 2. System Overview Cabinet Description ................................................................................................................ Configurations ........................................................................................................................ Printed Circuit Cards .............................................................................................................. Processor Description ............................................................................................................. 2-3 2-5 2-5 2-X Chapter 3. Cabinet Installation Wall-Mounting the Cabinet.. .................................................................................................. Grounding. .............................................................................................................................. Card installation.. .................................................................................................................... Battery Backup ....................................................................................................................... Guidelines ......................................................................................................................... installation for the DBS 40.. ........................................................................................... Installation for the DBS 72 and 96 ................................................................................. Key Phone Wall Mounting ................................................................................................... DSLT Wall Mounting.. ......................................................................................................... System Initialization ............................................................................................................. Test Phone.. ........................................................................................................................... III 3-3 3-5 3-6 3-9 3-9 3-10 3-11 3-13 3-16 3-19 3-20 Chapter 4. Trunks and Lines Trunks ..................................................................................................................................... 4-3 Trunk Connectors ............................................................................................................. 4-3 Trunk Connector Pinouts ......... ..-..........--.........................................~~...........~..~~........___.._ . 4-4 Loop-Start Trunks -.....---.........-..-..-......-.................-..-.........~....~............................_..__..._ .... 4-6 Ground Start and DID Trunks .......................................................................................... 4-6 Tl Interface ....................................................................................................................... 4-9 Guidelines ................................................................................................................... 4-9 Hardware Requirements ......................................................................................... 4-9 4-10 Maximums ............................................................................................................ Trunk Assignments for Single-Cabinet Systems.. ................................................ 4- 1 1 Trunk Assignments for Double-Cabinet Systems ................................................ 4- 13 Installation ................................................................................................................ 4-18 Installing a Tl in a Single Cabinet ........................................................................ 4-18 Installing Tl in a Double Cabinet with the Tl in the Slave ................................. 4-25 Installing Tl in a Double Cabinet with Tls in the Master and Slave.. ............. __.. 4-27 Lines.. .................................................................................................................................... 4-29 Extension Connectors ..................................................................................................... 4-29 . 4-30 Extension Connector Pinouts .. ..-.............-................................................................~~...~ Analog Extensions.. ........................................................................................................ 4-34 Digital Extensions.. ......................................................................................................... 4-37 4-37 DSSl72 ............................................................................................................................ 4-39 EM/24 ............................................................................................................................. Trunk and Line Expansion .............................................................................................. 4-41 Chapter 5. Peripheral Equipment Local PCAS Terminal or SMDR Device ................................................................................ Remote Administration Interface (RAI) ................................................................................. ....................................................................................... Background Music/Music-On-Hold ............................................................................................... Off-Premises Adaptor (OPX) Guidelines ....................................................................................................................... Installation ...................................................................................................................... Installing an OPX Station Without Going Through a Central Office.. ..................... Installing an OPX Station Through a Central Office.. .............................................. Paging ................................................................................................................................... External Ringer (UNA Device) ............................................................................................ Power Failure Transfer ......................................................................................................... Voice Announce Unit (VAU). .............................................................................................. Door Box Adaptor ................................................................................................................ iv 5-3 5-6 5-8 5-10 5-10 5-l 1 5-l 1 5-12 5-14 5-16 5-18 5-21 5-25 i ‘j List of Figures Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure 2-3 2- 1. The DBS cabinet (DBS 96 shown). .................................................................. 2-4 2-2. Trunk, line, and peripheral connections.. .......................................................... 2-8 2-3. Slot labels for printed circuit packages.. ........................................................... 3-3 3- 1. Cover removal.. ................................................................................................. 3-4 3-2. Cabinet mounting bracket.. ............................................................................... 3-4 3-3. Cabinet wall-mounting ..................................................................................... 3-5 3-4. Cabinet ground screw ....................................................................................... 3-6 3-5. SCC-B Switch 4.. .............................................................................................. 3-7 3-6. CPC Strap S 1 .................................................................................................... 3-8 3-7. Printed circuit card installation.. ....................................................................... 3-10 3-8. Battery location, DBS 40.. .............................................................................. 3-l 1 3-9. Battery tray, DBS 72 and 96.. ......................................................................... 3- 12 3- 10. Battery pack connection, DBS 72 and 96.. ..................................................... 3- 13 3- 1 1. Wall-mount adaptor removal .......................................................................... 3-14 3-12. Wall-mount adaptor removal .......................................................................... 3-15 3- 13. Handset guide insertion for wall-mounting, key phone .................................. 3-l 6 3- 14. Desk stand removal for DSLT wall mounting.. .............................................. 3-17 3-15. Desk stand attachment for DSLT wall mounting ........................................... 3- 18 3- 16. Handset guide insertion for wall-mounting, DSLT ........................................ 3-19 3-17. CPC memory clear switch .............................................................................. 3-2 1 3- 18. Test telephone connection .............................................................................. 4-3 4- 1. DBS trunk connections ..................................................................................... 4-8 4-2. -48Vpower supply installation.. ........................................................................ 4- 19 4-3. Connector 4 (CN4) strapping, Sync Unit.. ...................................................... 4-20 4-4. Tl Sync Unit installation.. .............................................................................. 4-2 1 4-5. Tl MDF card installation.. .............................................................................. 4-22 4-6. Sync Unit and Tl connection, single-cabinet installation .............................. 4-23 4-7. RI48 pinouts, CNl connector ......................................................................... 4-24 4-8. Tl cabinet connections, single-cabinet installation ........................................ 4-26 4-9. Sync cable connections, double-cabinet with a Tl in the slave.. .................... .. 4-28 4- 10. Clock sync cable and sync cable connections, double-cabinet installation.. 4-29 4-l 1. DBS extension connections.. .......................................................................... 4-35 ............................................................................. 4- 12. SLT ringer box installation 4-36 4-13. EM1 filter installation (DBS 40 only) ............................................................. 4-38 4-14. DSS/72 connection ......................................................................................... ....................... 4-40 4- 15. EM/24 connection ..................................................................... 4-42 4- 16. Trunk or extension expansion. ........................................................................ vii Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure 5- 1. RS-232C connection, 25-pin to 25-pin . . . .. ... . .. . . .. .. .. .. .. .. .. .. .. .. .. . . . . .. ... .. .. .. . . .. .. .. .. . 5-4 5-2. RS-232C connection, 25-pin to 9-pin ............................................................... 5-5 5-3. RAI connection ................................................................................................. 5-7 5-4. Installation of music-on-hold and background music.. ..................................... 5-9 5-5. Cable punch-out plate, OPX Adaptor ............................................................. 5-11 5-6. OPX installation .............................................................................................. 5-13 5-7. External paging installation ............................................................................ 5-15 5-8. External ringer (UNA device) installation ...................................................... 5-17 5-9. Cable punch-out plate, Power Failure Unit .................................................... 5- 19 5- 10 Power Failure Unit (PFU) installation ............................................................ 5-20 5- 11. Cable punch-out plate, Voice Announce Unit.. .............................................. 5-23 5- 12. Extension cord connection to the VAU .......................................................... 5-24 5- 13. Voice Announce Unit (VAU) installation ...................................................... 5-24 5- 14. Cable punch-out plate, Door Box Adaptor ..................................................... 5-26 5- 15. Installation of the door box, door opener, and door sensor ............................ 5-27 6- 1. Slot usage for two-cabinet systems, DBS 40 + DBS 40 ................................... 6-4 6-5 6-2. Slot usage for two-cabinet systems, DBS 72 + DBS 40.. ................................. 6-3. Slot usage for two-cabinet systems, DBS 72 + DBS 72 ................................... 6-6 6-7 6-4. Slot usage for two-cabinet systems, DBS 96 + DBS 40.. ................................. 6-8 6-5. Slot usage for two-cabinet systems, .DBS 96 + DBS 72 ................................... 6-9 6-6. Slot usage for two-cabinet systems, DBS 96 to DBS 96.. ................................ 6-10 6-7. Strap 3, MFR card ........................................................................................... 6-11 6-8. Double-cabinet installation ............................................................................. 6- 11 6-9. CBL-S to Connector Panel connection, slave cabinet.. .................................. ... VIII (’ List of Tables Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table l-l. 1-2. 2- 1. 2-2. 2-3. 2-4. 3-l. 4- 1. 4-2. 4-3. 4-4. 4-5. 4-6. 4-7. 4-8. 4-9. 4- 10. 4- 11. 4- 12. 4- 13. 4-14. 4- 15. 4- 16. 4- 17. 4-1X. 4- 19. 4-20. 4-2 1. 4-22. 5-1. 5-2. 5-3. 5-4. 5-5. 5-6. 5-7. 5-8. 5-9. 6- 1. 6-2. 7- 1. 7-2. DBS model numbers.. ....................................................................................... l-3 FCC information ............................................................................................... l-3 Trunk and extension capacities according to system size ................................. 2-5 Printed circuit card descriptions and maximums .............................................. 2-6 Printed circuit package slot usage ..................................................................... 2-7 CPC/SCC features ............................................................................................. 2-8 Battery backup packages for the DBS 40, 72, and 96 ...................................... 3-9 Main trunks and expansion trunks provided with each system type.. .............. 4-4 4-5 Pinouts and trunk numbers for the main trunk connector.. ............................... Pinouts and trunk numbers for trunk expansion connector CN 1...................... 4-5 -48V current consumption for ground-start and DID trunks ............................ 4-7 -48V power supplies tested with the DBS ........................................................ 4-7 Tl Hardware requirements for single-cabinet systems ..................................... 4-9 4-9 T 1 Hardware requirements for double-cabinet systems ................................... Tl slot usage for two-cabinet systems.. .......................................................... 4- 10 Tl and analog trunk assignments, DBS 40 ..................................................... 4-l 1 Tl and analog trunk assignments, DBS 72 ..................................................... 4-12 4- 12 Tl and analog trunk assignments, DBS 96 ..................................................... Maximum Tl assignments for two-cabinet systems.. ..................................... 4-13 Tl and analog trunk assignments, DBS 40 + 40 .......................... I.. ............... 4- 13 Tl and analog trunk assignments, DBS 72 + DBS 72 .................................. 4-14 Tl and analog trunk assignments, DBS 96 + DBS 40 .................................. 4- 15 Tl and analog trunk assignments, DBS 96 + DBS 72 .................................. 4- 16 Tl and analog trunk assignments, DBS 96 + DBS 96 .................................. 4-17 Switch settings for SW1 on the Tl card.. ....................................................... 4-22 4-30 Extension ports provided with .each system ................................................... Pinouts and color codes for extension connector 12.. ..................................... 4-31 Pinouts and color codes for extension connector 13 ....................................... 4-32 Pinouts and color codes for extension connector 14 ....................................... 4-33 RS-232C pin designations used for CN6 .......................................................... 5-3 RAI compatibility ............................................................................................. 5-6 SCC variable resistors ....................................................................................... 5-9 Maximum distances for direct connection to OPX stations ........................... 5- 10 Maximum distances for OPX Adaptor installation ......................................... 5- 11 5-21 Switch settings for SW 1, VAU ....................................................................... Switch settings for DTMF detection timing, VAU ......................................... 5-22 Switch settings for wait timing between dialed digits, VAU ......................... 5-22 Switch settings for abbreviated dialing digit length, VAU. ............................. 5-22 Trunk and extension port maximums for two-cabinet systems ........................ 6-3 CBL-M switch settings .................................................................................... 6-12 7-3 Lnput power ....................................................................................................... 7-3 Power consumption and heat generation .......................................................... ix . Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table 7-3. 7-4. 7-5. 7-6. 7-7. 7-8. 7-9. 7-10. 7- 11. 7- 12. 7-13. 7- 14. 7-15. 7-16. 7-17. 7- 18. 7-3 Battery backup capacity.. .................................................................................. 7-4 Temperature and humidity requirements .......................................................... 7-4 Dimensions and weight, single-cabinet systems and phones ............................ 7-4 Dimensions for two-cabinet systems ................................................................ 7-5 Trunk and line capacities .................................................................................. 7-5 Feature capacities ............................................................................................... 7-7 Hardware maximums for single-cabinet systems .............................................. Hardware maximurns for double-cabinet systems ......................................... .7- 10 7-13 Maximum cabling distances ........................................................................... 7-14 Voice path from KTJZLs to DBS ..................................................................... 7-14 Data communications ports ............................................................................ 7- 15 Signaling to CO .............................................................................................. 7-15 ............................................................................................... Signaling levels 7-15 Transmission specifications ............................................................................. T-16 Tone Plan ......................................................................................................... 7-17 DTMF frequencies .......................................................................................... X About This Manual Purpose This manual provides installation instructions for the Digital Business System (DBS). The following table summarizes the purpose of each chapter. Purpose Title Chapter NO. 1 Requirements Includes DBS model numbers and FCC information that may be required during installation. In addition, environmental requirements are included to ensure proper operation. 2 System Overview Provides an overview of the DBS. The overview includes descriptions of the cabinet, system configurations, printed circuit cards, and the call processor_ 3 Cabinet Installation Explains how to install and power up the cabinet. Before you begin installation, be sure to read the “Requirements” chapter. Trunks and Lines Describes trunk and line installation. See the “Peripheral Equipment” chapter for instructions on connecting peripheral equipment through mnks or lines. I 4 Describes peripheral equipment installation. Some peripheral equipment also requires trunk and/or line interfaces (door phones or power failure units, for example). For information on trunk and line connections, see Chapter Chapter 4.. Explains installation Contains frequently procedures for two-cabinet systems. referenced DBS specifications. Related Documents For instructions on DBS programming, For detailed descriptions see Programming Guidance (Section 400). of DBS features, see Feature Operation (Section 700). xi Installation, Issue 2 Requirements August 30; 1993 Section 300 Chapter 1. Requirements This chapter includes DBS model numbers and FCC information that may be required during installation. In addition, environmental requirements are included to ensure proper operation. l-l Installation, Section 300 Issue 2 Requirements August 30, 1993 Model Numbers and FCC Information Table I-I. DBS model numbers DBS System Model Number DBS 40 VB -43030 DBS 72 1 VB -43050 1 VB-43060 DBS 96 Tzzble I-2. FCC information Item Specijication Type of Service The DBS is designed for use with standard telephone lines. Direct connection to party lines or coin-operated phones is prohibited. FCC Registration Number When used as a key system: ACK4A4-60490-KF-E When used as a PBX: ACK4A4-60489-MF-E Ringer Equivalence 0.5B Network Address Signaling Code E Service Order Code Analog Trunks: 9.OF Tl: 6.OP Facility Interface Code Analog Trunks: 02LS2 Tl Required Network Interface Code Environmental : 04DU9-DN, 04DU9- 1 SN Analog Trunks: RJ2 1X Tl: RJ48C Requirements Temperature: The environment should be free from excessive temperatures in order to avoid component damage. Room temperatures should be 32 to 104” F (0 to 40” C). Humidity: The environment should be free from excessive humidity, which may rust metallic parts and degrade performance. Do not install the system where humidity could condense on its surfaces. Relative humidity ranges should be between 30 and 90 percent_ Ventilation: Adequate ventilation must be provided to allow upward air circulation through the cabinet grille. 1-3 Installation, Issue 2 Section 300 Requirements August 30., 1993 Gas and airborne particles: To avoid corrosion or oxidation of electrical contacts, the environment should be free from airborne particles and corrosive gas. Electrical noise: The environment should be free from excessive electrical noise, which could disturb the operation of digital circuits. The system should be located at least 10 ft. (3 m) away from welders, dimmers, or other highcurrent machines. Phones connected to the system should not be located near fluorescent lamps, air conditioners, washing machines, TVs, or radios. Vibration: The environment could loosen components. should be free from excessive vibration, which Water Exposure: Because the DBS is an electric device, exposure to water is dangerous. Do not place anything containing water on the system. Do not install under overhead plumbing, sprinkler system valves, or in areas that are susceptible to flooding. Lighting: Sufficient lighting is required for testing and maintenance. Lightning Protection/Grounding: The system must be properly grounded to protect from lightning damage. The following UL conditions must be met to ensure proper grounding. (For grounding instructions, see page 3-5.) f Supplemental and independent equipment grounding conductors installed between the system and the wiring system ground. are to be One of the equipment grounding conductors must be a conductor that is as large or larger than the ungrounded branch-circuit supply conductors. The equipment grounding conductor is to be installed as part of the circuit that supplies the system and is to be connected to ground at the service equipment. Bare, covered, or insulated grounding conductors are acceptable. Individually covered or insulated grounding conductors should have a continuous outer finish that is either green or green with one or more yellow stripes. The equipment grounding conductor should be connected to ground at the service equipment. The other equipment grounding conductor shall comply with the general rules for grounding contained in Article 250 of the National Electric Code, NFPA 70. but its connection to ground shall not depend on the cord and plug of the system. 1-4 Installation, issue 2 Requirements August 30,1993 Section 300 l l The attachment-plug receptacles of the same type as that used by the systems that are in the vicinity of the DBS are all to be of a grounding type, and the equipment grounding conductors serving these receptacles are to be connected to earth ground at the service equipment. A marking adjacent to the telecommunications jacks must instruct the user to connect a supplementary equipment grounding conductor before any telecommunication lines are connected to the product or system. Cleaning l Use a sfightfy damp cloth to clean the phones. The phones should never be cleaned with benzene, paint thinner, or other solvents. l-5 Installation, Issue 2 Section 300 System Overview August 30,1993 Chapter 2. System Overview This chapter gives an overview of the Digital Business System (DBS). This overview includes descriptions of the DBS cabinet, system configurations, printed circuit cards, and the call processor. 2-l Installation, Issue 2 Section 300 System Overview August 30, -1993 Cabinet Description Panasonic’s Digital Business System (DBS) is a hybrid telephone system that can be used as a key service unit (KSU) or a private branch exchange (PBX). The DBS cabinet includes an AC power supply, backup batteries (optional), dedicated card slots, and a central connector panel for line and trunk connections. ‘igure 2-1. The DBS cabinet (DBS 96 shown) Connector ,- Panel -, STATUS LED --_-_--__-----P--v __-_-_----_----__---__---_----_----_-------- fer Switch J Ln addition to trunk and line connection, the connector panel is also used to connect peripheral equipment, such as paging speakers, external ringers, and music-on-hold/background music sources. Figure 2-2 on page 2-4 shows trunk and line connections, as well as some peripheral connections. Peripheral connections are covered in detail in Chapter 5. Installation, Issue 2 Section 300 System Overview August 30, 1993 All-Page Speaker MDF II 2-4 Installation, Issue 2 Section 300 System Overview August 30, 1993 Configurations The DBS comes in three models, which provide from 40 to 96 ports. Up to two systems can be combined to increase port capacity up to 192 ports (DBS 96 + DBS 96). In addition to dedicated trunk and extension slots, each system includes one expansion slot (labeled EC/TRK) that can be used for either trunks or extensions. The following table shows port capacities for individual systems, as well as different combinations of systems. Table 2-1. Trunk and extension capacities according to system size 1. The slave cabinet must be used for expansion 2. When a DBS 72 and DBS 40 are connected, ports_ expansion ports can- Printed Circuit Cards The following table describes the printed circuit cards that can be used with the DBS. Also included are brief descriptions of each card and the maximum number that can be installed in each cabinet. 2-5 Installation, Issue 2 Section 300 System Overview August 30,1993 Table 2-2. Printed circuit card descriptions and maximums Card Type Card Designation Card Description Maximums per Cabinet DBS40 DBS 72 DBS 96 2 total 3 total 4 total L-TRK/4 (VB-435 10) 4-port loop trunk L-TRK/8 (VB-435 11) g-port loop trunk G-TRW8 (VB-4353 1) S-port ground-start DID (VB-43541) Direct-inward-dialing trunk Tl Trunk Card (VB-4356 1) (See Note 1.) Tl interface 1 1 1 DEC (VB-436 11) g-port digital line card 4 7 9 (9 total) Analog Lines AEC (VB-4362 1) (See Note 2.) (4 total) 3 (7 total) g-port analog line-card 4 4 Service Circuits SCC-A (VB-43420) Service circuit card 1 1 1 SCC-B (VB-43421) Service-circuit Processor Cards CPC-A (VB-43410) Call processor card 1 1 1 CPC-B (VB-434 11) Call processor card DTMF Circuits MFR (VB-4343 1) &circuit DTMF receiver 1 1 1 Interface Cards API (VB-43940) Applications interface processor 1 1 1 CBL-M (VB-43 110) Interface card for connetting two systems (master end) 1 1 1 CBL-S (VB-43 110) Interface card for connetting two systems (slave end) 1 1 1 Analog Trunks Digital Trunks Digital Lines trunk card Notes: 1. The Tl MDF card and the Tl Sync Unit are also required when the Tl Trunk Card is used. (See “Hardware Requirements” on page 4-9 for more information.) 2. The AEC maximums shown apply when simultaneous CO ringing is desired for all phones. Up to six AEC cards can be used in the DBS 72 and up to eight can be used in the DBS 96, as long as simultaneous CO ringing is not required. If simultaneous CO ringing is assigned for more than 32 SLTs, ringing may be delayed. 2-6 MCC/Panasonic Business Telephone, Engineering TO: All DBS Dealers FROM: MCC/Panasonic Business Telephone, Engineering DATE: August 30, 1993 RE: Documentation Department Department Update This documentation update contains a new version of Installation (Section 300). This manual replaces the existing version of Section XXI. Please inform us if you find changes that should be made to this or any other DBS manual. You can send your changes to the following address, or you can fax them to 404-740-2899. MCC/Panasonic Business Telephone, Engineering Department Technical Publications 2001 Westside Parkway Bldg. 200, Suite 260 Alpharetta, GA 3020 1 Installation, Issue 2 System Overview August 30, 1993 Section 300 Printed circuit cards are installed in dedicated slots within the DBS cabinet: Table 2-3 shows the cards that can be installed in each slot. Figure 2-3 on page 2-8 illustrates slot labels. Table 2-3. Printed circuit package slot usage Card Card Type Acceptable Slots Analog TRK or EC/TRK Trunks 1 DID Digital Trunks l-1-1 EC/IRK Digital Lines 1 DEC EC l-8 or EC/IRK Analog Lines f AEC EC 2-8 or ECmK Service SCC-A Circuits SCC-B Processor Cards see 1 CPC-A ~ CPC 1 CPC-B I DTMF Circuits AUX 1 or AUX2 MFR CPC (See Note 1.) Interface Cards API AUXl or AUX2 (See Note 2.) CBL-M CPC or AUX2 (See Note 3.) 1CBL-s Notes: 1. With one-cabinet systems, the MFR card can be installed in the AUXl OTAUX2 slot, depending on whether an API card is used. With two-cabinet systems, placement of the MFR cards differs according to the cable kit used. With Cable Kit Version 1.1, one MFR is installed in the Master AUX 1, and one MFR is installed in the Slave AUXl. With Cable Kit Version 1.2, both MFR cards are installed in the slave cabinet--one in the CPC slot and one in AUX 1. (See page 6- 10 for instructions on installing MFR cards in double-cabinet systems.) 2. The API card is installed in AUXl only when a CBL card is used. 3. Part VB-43 110 includes both the CBL-M and CBL-S cards, as well as the required connecting cables. CBL-M is installed in the master cabinet, CBL-S in the slave cabinet. 2-7 Installation, Issue 2 Section 300 System Overview August 30,1993 i Figure 2, / Slot Labels (DBS 96) Processor Description DBS call-processing is controlled by the Call Processor Card (CPC). Two CPC models are available: CPC-A and CPC-B. In most cases, the features provided with the DBS depend on the model and software version of the CPC. However, the availability of some features also depends on the model and version of the Service Circuit Card (SCC). The following table shows some of the major differences between CPC/SCC features. Other differences are noted throughout this manual when they apply to specific installation instructions. For more details on the features provided with each processor, see the Feature Operation, Section 700. Table 24. CPCISCC features Feature CFWSCC Requirements Double cabinet system CPC-B, Version 1.0 or greater plus SCC-B DID CPC-B, Version 2.0 or greater plus SCC-B, Version 1.2 or greater Tl Interface CPC-B, Version 4.0 or greater plus SCC-B. (SCC-B ROM 1.3 is required if the CO does not provide dial tone.) 2-8 i’ Installation, Issue 2 Section 300 Cabinet Installation August 16, 1993 Chapter 3. Cabinet Installation This chapter explains how to install and power up the cabinet. Before you begin installation, be sure to read the “Requirements” chapter, which begins on page l-l. 3-l Installation, Issue 2 Cabinet installation August 16; 1993 Section 300 ..1^ Wall-Mountina the Cabinet Guidelines CAUTION: Always turn the power switch OFF before beginning installation. l l The DBS is shipped with the cover installed to protect components. wall-mounting the cabinet, remove the cover. Before Handle the cabinet carefully to avoid damage. Installation 1. Remove the eight screws from the front and sides of the cabinet. 2. Take the front cover off by pulling it from the bottom and lifting it up. 3. Take the side covers off by sliding them up then away. Figure 3-1. Cover removal L \ 3-3 Front Cover Installation, Issue 2 Section 300 Cabinet Ins!allation August 16, 1993 4. Attach the mounting brackets to the four comers of the back side of the cabinet. Figure 3-2. Cabinet mounting bracket I Metal Mounting Bracket 5. Lnstall four screws in the wall studs according to the dimensions given in Figure 3-3. (Note that the width dimension is different for the DBS 40.) The screws are used to attach the mounting brackets to the wall. The screws should protrude from the wall 5/16 in. Figure 3-3. Cabinet wah .-. * . * A-_k I Main Cabinet 22 WI6 I 13 7116 (DEE 40) ..... 6. Hang the cabinet on the wall by placing the mounting screws. 7. Tighten the screws to secure the cabinet. 3-4 brackets over the Installation, Issue 2 Section 300 Cabinet Installation August 16,1993 Groundinq Guidelines l Before grounding the DBS, read the “Lightning Protection/Grounding” requirements beginning on page l-4. l The ground cable must be at least 18 AWG. l Resistance to ground must be 10 Ohms or less. Installation 1. Attach the ground cable to the ground screw on the front of the power supply. 2. Connect the ground cable to the building ground. Figure 3-4. I binet mound screw -------- -- ~-_zzEzE-_~ 8. m-_------------------- 0 0 I Ground Screw 3-5 Installation, Issue 2 Section 300 Cabinet Installation August 16, 1993 Card Installation Guidelines CAUTION: Before handling printed circuit cards, discharge static electricity grounding yourself. Static electricity can damage components. by Turn off the power before installing cards. Installing cards with the power on can damage components. l Install the cards in the following order: - TRK - DEC - AEC or API - see - CPC - MFRorCBL l If you’re installing a CPC-A card with a SCC-B card, set SW4 to “Mode A.” The default setting is “Mode B,” which specifies that CPC-B is used. Figure 3-5. SCC- 3-6 Installation, Issue 2 Cabinet installation August 16,1993 Section 300 l l Before installing the CPC card, determine if the DBS will be used as a‘KSU or PBX. To use as a PBX, cut Strap S 1 on the CPC. Cutting this strap allows use of pooled trunks as opposed to line appearances. Install cards only in their dedicated slots. The slot type is marked on the cabinet directly above each slot. 3-7 Installation, Issue 2 Section 300 Cabinet Installation August 16, 1993 lnstalla tion 1. With the lettering on the card pointed up, position the card within the slot guides. (See Figure 3-7.) 2. Hold the card on the top and bottom edges with both hands and carefully push the card into the slot. 3. When the connector at the far end of the card touches the corresponding connector on the backplane, press the card in until it is firmly seated. rre3-7. Printed circuit card installation Slot Label Connector Guide c Zard abe * The extension card installed in this slot must be digital. # The MFR card can be installed in the CPC slot of slave cabinets. 3-8 Installation, Issue 2 Cabinet Installation August 16,1993 Section 300 Batterv Backup Guidelines . The DBS 40 uses two 12-volt batteries; the DBS 72 and 96 use four &volt batteries. The following table includes the part numbers for the battery packages. Table 3.1. Battery backup packages for the DBS 40, 72, and 96 The backup batteries are connected in a series circuit, using cables provided with the DBS. With maximum traffic, the backup batteries last up to 40 minutes for the DBS 40 and 72, up to 30 minutes for the DBS 96. The backup batteries should be replaced about every 3 years. 3-9 _. Installation, Issue 2 Section 300 Installation for the DBS 40 1. Rnff~ru Cabinet Installation August 16,1993 Inmhn. Place one battery in the top tray of the battery compartment, in the bottom tray. nRS the other battery 4n I 2. Connect the positive cable (red) to the + terminal of the top battery. 3. Connect the connecting cable (white) to the - terminal of the top battery. 4. Connect the negative cable (blue) to the - terminal of the bottom battery. 5. Connect the connecting cable (white) from the top battery to the + terminal on the bottom battery. 3-10 Installation, Issue 2 Cabinet installation August 16; 1993 Section 300 Installation for the DBS 72 and 96 1. Figure 3-9. Baaety Slide the battery compartment out and place the four batteries inside the tray. tray, OBS 72 and 96 Remove Screws and Slide Battery Tray Out 2. Connect the positiye cable (red) to the + terminal on the frost battery. 3. Connect the negative cable (blue) to the - terminal on the last battery. -4. Connect the remaining positive and negative terminals with the white connection cables, as shown in Figure 3-10. 3-11 Installation, Issue 2 Section 300 Cabinet Installation August 16,1993 Figure 3-I&Battery pack connection, DBS 72 and 96 I White Connection Cables 3-l 2 Installation, Issue 2 Section 300 Cabinet Installation August 16, 1993 Kev Phone Wall Mountinq DBS key phones can be modified for wall mounting by reversing the wallmount adaptor on the bottom of the phone. The wall-mount adaptor includes a small hole for attaching the phone to a screw inserted in the wall. 1. Place the bottom edge of the telephone on a desk or other hard surface. 2. Press the wall-mount 3-l 1). Figure 3-11. Wall-r adaptor down until it detaches from the phone (Figure unt adaptor removal Wall-Mount Adaptor 3-l 3 Installation, Issue 2 Cabinet Installation August 16,1993 Section 300 3. Turn the wall-mount adaptor around and re-attach it to the phone. Figure 3-12. Wall-mo Wall-Mount Adaptor f 3-l 4 Installation, Issue 2 Section 300 Cabinet Installation August 16,1993 4. Remove the handset guide with a small screwdriver, it into the phone. _ Fimre 3-13.Handset puide insertion for wall-nwuntinn. turn it over. and &insert kev ohone Handset Guide I I I 7 I I t I I 1 L I 1 I 1 I 1 L I I I L I I 1 r r 1 J 1 I [ I r L r Handset 3-15 I I J I 1 I Installation, Issue 2 Section 300 Cabinet installation August 16,1993 DSLT Wall Mountinq Digital Single-Line Telephones (DSLTs) can be modified for wall mounting by removing the desk stand and mounting it on the bottom of the phone. The back of the DSLT and the desk stand include slots for attaching the phone to a screw inserted in the wall. 1. Press the stand releases in toward the middle of the phone to release the desk stand (Figure 3-14). Figur ,ILDesk stand removal for DSLT wail munBn~ 3-16 Installation, Issue 2 Section 300 Cabinet Installation August-16, 1993 2. Attach the desk stand to the bottom of the phone by aligning the tabs‘and tab guides and sliding it into place (Figure 3-15). _Figure 45.Desk s&and attachment for DSLT wall mounting 3-l 7 Installation, Issue 2 Section 300 Cabinet installation August l&l993 3. Remove the handset guide with a small screwdriver, it into the phone. 3-16. Handset guide insertion for wall-mounting, turn it over, and reinsert DSLT Handset Guide I I I I I c 1 1 I I I 1 1 1 I I 1 1 1 1 ~~ 1 1 I I Handset 3-l 8 I I 1 1 Installation, Issue 2 Svst& Section 300 Cabinet Installation August 16,1993 Initialization 1. Confirm that the DBS power switch is OFF. 2. Plug the power cord into a dedicated 120V 15 amp AC wall outlet. Note: A surge protector should be installed on the power cord. 3. Set SW1 on the CPC card to CLEAR. momnrw rlonr cwitrh 4. Turn the power switch on. As the system loads, the bottom LED lamp on the CPC card will flash. 5. Once the bottom LED lamp on the CPC card stops flashing, set SW 1 on the CPC to HOLD. 3-l 9 installation, Issue 2 Section 300 Cabinet Installation August 16, 1993 Test Phone Guidelines . The test terminal (CN3) on the DBS Connector Panel can be used to connect a display phone for programming. The test terminal can be used for initial programming cabling is completed. . before extension The test terminal is turned on by flipping SW 1 on the Connector Panel to the “Test” position. When SW 1 is in the test position, extension ports 7 and 8 are connected through the test terminal. When SW 1 is not in the test position, extension ports 7 and 8 are connected through the MDF. Note: Before using the test terminal on a DBS that is operational, be sure it’s okay for the phones connected to ports 7 and 8 to be out of service. . A DSS/72 can be connected to the display phone for text entry. installation 1. Connect the telephone and DSS (optional) to CN3 on the Connector (See Figure 3- 18 on page 3-2 1.) 2. Set SW 1 to “Test.” 3. When programming is completed, 3-20 set SW 1 back to “ST.” Panel. Installation, Issue 2 Section 300 Cabinet Installation August l6, 1993 rigwe 3-18.Test telephone connection Test Phone for Prcgramrm vwo-Conduclar Cable (Port 7 CN3 To the DSS Q To the telephone / SW1 ST-TEST ST-Pans 7 and 8 are mnneclod through the MDF installation, Issue 2 Trunks and Lines August 16, 1993 Section 300 Chapter 4. Trunks and Lines This chapter describes trunk and line installation. Some peripheral equipment also requires trunk and/or line interfaces (door phones or power failure units, for example). See Chapter 5 for instructions on connecting peripheral equipment through trunks or lines. 4-l Installation, Issue 2 Section 300 Trunks and Lines August 16, 1993 Trunks Trunk Connectors Each DBS cabinet is provided with one main trunk connector, which is labeled CN 1. In addition, a trunk expansion connector (VB-43 120) can be added to the DBS to provide eight additional trunk connections. (The trunk expansion connector is also labeled CN 1.) Figure 4- 1 shows the maximum number of trunks that can be connected both trunk connectors are used with a DBS 96. Figure 4-1. DBS trunk connections , Expansion Trunk Connector (W-43 120) Main Trunk Connector 4-3 when Installation, Issue 2 Section 300 Trunks and Lines August 16,1993 The number of trunks that can be connected through the main trunk connector depends on the type of system you have and the number of trunk cards installed. Table 4-l shows the main trunks and expansion trunks available with each system type. Chapter 6 includes trunk maximums for two-cabinet systems. Table 4-1. Main trunks and expansion trunks provided System Type with each system type Main Trunk Numbers Expansion Trunk Numbers DBS 40 l-8 9-16 DBS 72 I 1-16 I 17-24 I DBS 96 I 1-24 I 25-32 I1 1 I I Trunk Connector Pinouts Table 4-2 includes pinouts and color codes for the main trunk connector. 4-3 shows pinouts and color codes for the trunk expansion connector. Instructions on installing the expansion 4-4 connector begin on 4-41. Table Installation, Issue 2 Trunks and Lines August 16, J993 Section 300 Table 43. Pinouts and trunk numbers for trunk expansion connector CNI _ Table 4-2. Pinouts and trunk numbers for the main trunk connector. Fun&on Trunk Trunk Color Pin SM (‘ode No. lRK2 [I)HS 72. l)HS Oh) 31 6T HL-RI) 6 6R RD-OR 32 7T ()R-RI) 7 7R RIM iN (;N-RI) 33 8T x 8R RI)-BR 34 9T think ‘fi-RK According (n DBS 40 DBS 72 DBS 96 Trunk Trunk Trunk 26 IT Trunk 2 WH-BL BL-WH 1 IR 27 2T Trunk 3 WH-OR OR-WH 2 2R 28 3 3T 3R Trunk Trunk 4 WH-(;N CiN-WH WH-BR BR-WH 29 4 4T Ttunk .s 4R t Assignments Syslem Type I EC RI,-HL Des& Y 17 25 TN& Trunk IO Trunk IX ‘6 TNII~ Trunk 1’) 27 Trunk TNII~ Trunk I2 20 2X 11 Tnmk 6 Trunk 7 ‘Trunl: 1 OR-RD RI)-GN (;N-RD 4-5 1 7 33 8 1 7R 8T 8R 1 I5 Trunk 16 I 23 TN& 24 I 31 I Trunk 32 Installation, Issue 2 Section 300 LooMtart Trunks and Lines August 16, 1993 Trunks Guidelines . Two versions of the loop-start trunk are available: the four-port version (VB435 IO) and the eight-port version (VB-435 11). The following procedure covers loop-start trunk installation using the main trunk connector. For instructions on using the expansion trunk connector, see “Trunk and Line Expansion” on page 4-41 . For pinouts and color codes for the main trunk connector, see Table 4-2 on page 4-5. Installation 1. Install the loop-start trunk in a trunk slot. 2. Use a standard 50-pin cable to connect the trunks from the MDF to the main trunk connector CN 1. Ground Start and DID Trunks Guidelines l l l l l The following procedure covers ground-start (VB-4353 1) and DID (VB43541) installation using the main trunk connector_ For instructions on using the expansion trunk connector, see “Trunk and Line Expansion” on page 441. For pinouts and color codes for the main trunk connector, see Table 4-2 on page 4-5. Each circuit on the ground-start trunk card can be used as either a loop-start or ground-start trunk. By default, all circuits on the ground-start trunk are assigned as loop start. The ground-start trunk card requires CPC-B Version 1.0 or higher. The DID card requires CPC-B (Version 2.0 or higher) and SCC-B (Version 2.0 or higher). ” Installation, Issue 2 Section 300 l Trunks and Lines August 16,1993 Both ground start and DID trunks requirF!!n external -4XV power supply. The following table shows -4XV power consumption for one- and two-cabinet systems. Table 4-4. -48V current consumption for ground-start Current Consumption (Output voltage = 48 k 4 V Ripple voltage = k500 m VP-p) System Size l and DID trunks One-cabinet system 1 Amp Two-cabinet system 2 Amps The following -4XV power supplies have been tested with DBS ground-start and DID trunks. Table 4-5. -48V power supplies tested with the DBS Manufacturer Model Number Rating Valcom VP-204XB 2 Amps Tel labs l 1 X1-8002 The following “lnstailation” power supply. 12 Amps section includes details on installing the -48V lnstalla tion 1. Install the G-TRK/X or DID card in a trunk slot. 2. Connect the power supply by cabling the positive side to the SG connector on CN2 (Figure 4-2). Note: Use cables that are 1X AWG or larger to connect the power supply to the DBS. 4-7 Installation, issue 2 4-2. Section 300 -48Vpower Trunks and Lines August 16,1993 supply installation CN2 -48V RG SG SYN RG +24V GND C B M ZO Zl 22 23 24 RE2 REl 3. Ground the positive side of the -48V power supply to the building ground. Note: Resistance to ground must be 10 Ohms or less, and the ground cable must be 18 AWG or larger. 4. Install power-surge protectors between the wall outlet and the -48V power supply. 5. Use a standard 50-pin cable to connect the trunks from the MDF to the main trunk connector CN 1. 6. Use a test set to verify the polarity of the trunk. Connect the test set across the tip and ring of the trunk to be tested. With the test set in the “monitor” position, apply ground to the ring side of the trunk. If you hear dial tone, the polarity of the trunk is okay, and you can switch the test set to the “talk” mode to test the voice path. If you do not hear dial tone, ground the tip side of the trunk. If you receive dial tone when grounding the tip side, polarity is reversed. 4-8 _ Installation, Issue 2 Section 300 Trunks and Lines August 16,1993 Tl Interface Guidelines Read the following guidelines before beginning Tl installation. instructions begin on page 4-1X. Installation Hardware Requirements The Tl requires the following l forsingle-cabinet Tab!e 4-6. TI Hardware requi:emenb SCC-B (VB-43421) CPC-B 4.0 (VB-43411) DBS hardware. systems Tl Trunk Card (VB-43561) Tl MDF Card (VB-43562) 1 1 I (See Note 1.) Sync Unit (VB-43563) 1 (See Noted; 2 and 3.) Notes: 1. Version 1.3 of the Bus Processor Unit (BPU) chip is required for Tl. 2. An MFR card is required for DID/DNIS if DTMF signaling is used. If DID/DNIS is provided through DP signaling, an MFR card is not required. 3. SCC-B with ROM 1.3 or later is required if the central office does not provide Tl dial tone. Table 4-7. Tl Hardware TI Location requirement3 CPC-R v4 (VB-4341 I) (See Note 1.) for double-cabinet XC-8 (VB-4342 1) (SeeNotes 2 and 3.) systems TI Trunk TI MDF Sync Tl Cable Cable Kit Card Card Card (VB-43564) (VB-43110) (VB-43561) (VB-43562) (VB-43563) (See Note 4.) Tl in the Mnster 1 1 1 1 1 0 1 Tl in the Slave 1 1 1 1 1 1 1 Tl in both Master and Slave 1 1 2 2 1 1 1 Notes: 1. Version 1.3 of the Bus Processor Unit (BPU) chip is required for Tl. 2. An MFR card is required for DID/DNIS signaling. an MFR card is not required. 3. SCC-B 4. Version if DTMF signaling is used. If DID/DNIS is provided through DP with ROM 1.3 or later is required if the central office does not provide T 1 dial tone. I .2 of the Cahle Kit is required for T 1. 4-9 Installation, Issue 2 Section 300 l l Trunks and Lines August 16,1993 The Tl trunk card must be installed in the “EC/-IRK” slot. The installer must provide a Channel Service Unit (CSU) that complies with FCC Part 15 and Part 6X. The CSU is installed between the DBS and the public network. The CSU provides alarm diagnostic, and monitoring functions, as well as network protection. The CSU must be compatible with the framing format (SF or ESF) that is provided by the public network. Maximums l l One Tl card can be installed per cabinet. The number of Tl cards that can be installed in double-cabinet systems depends on the sizes of the connected systems. Table 4- 12 on page 4- 13 shows Tl maximums for double-cabinet systems. Note: The DBS 72 + DBS 40 combination does not support Tl. Table 4-8. Tl slot usage for two-cabinet systems ,/ l l Fractional TI can be used when fewer than 24 Tl trunks are needed. Fractional Tl allows you to use only a portion of the 24 channels provided on the Tl card. Though each Tl Interface provides 24 trunk channels, Tl trunks do not increase the overall trunk capacity of the DBS. Each Tl channel subtracts from the total number of analog trunks that can be installed. Furthermore, the number of analog trunks that can be used are always decremented in quantities of 8. For instance, if you’re installing a Tl in a DBS 96 and you only want to use 12 Tl channels, the logical number of analog trunks that would be available is20(3212=20). 4-10 Installation. Issue 2 Section 300 Trunks and Lines August 1.6, 1993 However. because the number of analog trunks must be decremented in quantities of X. the actual number of analog trunks that can be used is 16: (32 total trunks - 16 (two 8-trunk increments) = 16.1 Tables 4-Y through 4-l 1 show the possible combinations trunks assignments based on system size. of analog and digital The trunk numbering shown in these tables is determined by backplane trunk port assignments. Therefore, the numbering cannot be changed. Note: Analog trunks are numbered beginning with “l.“Tl trunk channels are numbered beginning with the highest trunk channel used. Trunk Assignments for Single-Cabinet Systems l Programming is not required to associate trunk ports with slot locations. However, you must use programming to specify that a combination of Tl and analog trunks are installed, and you must also specify how many Tl channels are used. Table 4-9. TI and analog trunk assignments, DBS 40 Trunk Fractional T 1 Fractional T 1 Number using 16 Channels using 8 Channels 1 Tl channel 16 Analog trunk 1 L -L L t( Tl channel 9 Analog trunk 8 9 Tl channel 8 Tl channel X .l. L L 16 Tl channel 1 Tl channel 1 Note: Since the DBS 40 supports a maximum all 24 channels of the Tl cannot be used. 4-11 of 16 trunks, Installation, Issue 2 Section 300 Table 4-10. TI and an&g Trunks and Lines August l-6, 1993 trunk assignments, 1 24-Channel Trunk DBS 72 Tl Number 9 Fractional T 1 Fractional T 1 using 16 Channels using 8 Channels Tl channel 24 Analog trunk 1 Analog trunk 1 1 1 .L Tl channel 17 Analog trunk 8 Analog trunk 8 Tl channel 16 Tl channel 16 Analog trunk 9 .l. -L d 1 16 Tl channel 9 Tl channel 9 Analog trunk 16 17 Tl channel 8 Tl channel 8 Tl channel 8 .L -L 1 1 Tl channel 1 Tl channel 1 24 Tl channel 1 T&le 4-11. TI and analog trunk assignments, 24Xhannel Trunk DBS 96 Tl Fractional T 1 using 16 Channels Number 1 Fractional Tl Analog trunk 1 I I using 8 Channels Analog trunk 1 Analog trunk 1 5 8 Analog trunk 8 Analog trunk 8 Analog trunk 8 9 Tl channel 24 Analog trunk 9 Analog trunk 9 .L 1 J Analog trunk 16 Analog trunk 16 I 16 Tl channel 7 17 Tl channel 16 I Tl channel 16 1 Analog trunk 17 1 L .L -J 24 Tl channel 9 Tl channel 9 Analog trunk 24 25 Tl channel 8 Tl channel 8 Tl channel 8 L .L -f- .L Tl channel 1 Tl channel 1 32 Tl channel 1 4-12 1 Installation, Issue 2 Section 300 Trunk Assignments l Trunks and Lines August 16, 1993 for Double-Cabinet Systems When Tl is used in a double-cabinet system, the number of Tl channels that can be assigned in each cabinet depends on the master/slave designation. The following table shows the maximum assigned in two-cabinet systems. Tl assignments for two-cabinet Table 4-12. Maximum number of Tl channels that can be systems 1System Size Master 1 DBS4O+DBS40 8 analog trunks 16 Tl trunks 1 DBS 72 + DBS 72 16 analog; trunks 24 Tl trunks 24 Tl trunks 24 Tl trunks 8 analog trunks 8 analog trunks 1 Slave DBS 96 + DBS 72 DBS 96 + DBS 96 l Two-cabinet systems use the same trunk numbering scheme as single-cabinet systems: analog trunks are numbered from “1” upward; Tl trunk channels are numbered downward from the highest channel used. Tables 4- 13 through 4-17 show trunk numbering for two-cabinet using the maximum number of Tl channels. Table 4-13. TI and analog trunk assignments, DBS 40 + 40 (I&channel Master Cabinet Trunk frach’ond Tl in the slave) Slave Cabinet Number 1 Analog trunk 1 .L 1 8 Analog trunk 8 9 N/A Tl channel 16 N/A 1 16 Tl channel 9 17 Tl channel 8 L N/A 1 Tl channel 1 24 4-13 systems installation, Issue 2 Trunks and Lines August 16, 1993 Section 300 /- Table 4-14. Tl and an&g trunk assignments, DBS 72 + DBS 72 (24~chunnel Tl in the slave) Master Cabinet Trunk Slave Cabinet Number 1 Analog trunk 1 1 -1 8 Analog trunk 8 9 Analog trunk 9 L .L 16 Analog trunk 16 N/A Tl channel 24 17 1 N/A N/A 1 24 Tl channel 17 25 Tl channel 16 1 N/A 1 32 Tl channel 9 33 Tl channel 8 I N/A 5 Tl channel 40 4-l 4 1 Installation, issue 2 Trunks and Lines August 16, 1993 Section 300 Table 4-15. Tl and analog trunk assignments, the slave) DBS 96 + llB.X 40 (24~channel Tl in the master; 16channel Master Cabinet Trunk Slave Cabinet Number 1 Analog trunk 1 L .l. t( Analog trunk X 9 Tl channel 24 .L L 16 Tl channel 17 17 Tl channel 16 L .L 24 Tl channel 9 25 Tl channel 8 .L 1 32 Tl channel 1 N/A N/A .,..., N/A Tl channel 33 .L N/A N/A 16 .L 40 Tl channel 9 41 Tl channel X L N/A 1 Tl channel 1 48 4-15 TI in Installation, Issue 2 Section 300 Trunks and Lines August 16; 1993 /’ Table 4-16. Tl and analog trunk assignments, the slave) DBS 96 + DBS 72 (24-channel Master Cabinet Trunk Tl in the mastir; 24-channel Slave Cabinet Number 1 Analog trunk 1 .L .L 8 Analog bunk 8 9 Tl channel 24 1 .L N/A N/A 16 Tl channel 17 17 Tl channel 16 1 .L 24 Tl channel 9 25 Tl channel 8 .L .L 32 N/A N/A Tl channel 1 33 .L Tl channel 24 N/A 1 40 Tl channel 17 41 Tl channel 16 -1 N/A .L 48 Tl channel 9 49 Tl channel 8 L N/A 56 L Tl channel 4-l 6 1 TI in Installation, issue 2 Section 300 Trunks and Lines August 16, 1993 Table 4-17. TI and analog trunk assignments, the slave) 7 Trunk DBS 96 + DBS 96 (24~channel Tl in the master; 24-channel Master Cabinet Slave Cabinet Number Analog trunk 1 r L 8 Analog trunk 8 9 Tl channel 24 1 -L NIA N/A 16 T1 channel 17 17 Tl channel 16 N/A J. .L 24 Tl channel 9 25 Tl channel 8 .L & 32 N/A TI channel 1 Analog trunk 1 33 J- N/A L 40 Analog trunk 8 41 Tl channel 24 .L ,N/A -& 48 Tl channel 17 49 Tl channel 16 L N/A -J 56 Tl channel 9 57 Tl channel 8 .L N/A L Tl channel 64 4-l 7 1 TI in Installation, Issue 2 Section 300 Trunks and Lines August 16, 1993 , ! installation The following procedures provide step-by-step instructions for installing the T I Interface. The procedure that you should use depends on the type of system you have and the number of Tls you are installing. If you’re installing . .. Use this procedure... A Tl in a single cabinet “Installing a Tl in a Single Cabinet” (page 4- 18) One T 1 in a double cabinet, with the T 1 located in the “Installing a Tl in a Single Cabinet” (page 4-1X) master I One Tl in a double cabinets, with the Ti located in the slave I in the Slave” (page 4-25) I “Installing a Tl in a Double Cabinet with the TI “Installing a Tl in a Double Cabinet with Tls in I the Master and Slave” (page 4-25) Tls in both the master and slave Installing a Tl in a Single Cabinet The following instructions explain how to install a Tl in a single-cabinet system. These instructions also apply when a Tl is installed in only the master cabinet of a two cabinet system. Lf only one Tl is installed in a two-cabinet system, it must be installed in the cabinet specified in Table 4-8 on page 4- 10. Note: For systems consisting Interface cannot be used. of a DBS 72 connected to a DBS 40, the Tl 1. Before beginning Tl installation. perform the “New Function Reset” command (FFI 8# I# (0- l)#). This command must be issued before the Tl can be installed properly. 4-13 ( Installation, Issue 2 Trunks and Lines August 16,1993 Section 300 2. Check connector 4 (CN4) on the Sync Unit (VB-43563). CN4 should be strapped differently depending on whether the DBS is used with the public network or a private network. To connect to the public network Strap Pins 2 and 3 .. . To connect to a private network (Free-run mode) . .. Strap Pins 1 and 2 When Pins 2 and 3 are strapped, the Sync Unit synchronizes with the signaling provided by the public network. Figure 4-3. Connector 1I (CN4) strapping, Sync Unit 0 0 CN2 0 El - CN3 .. .. .. .. .. .. .. .. .. .. .. .. .. .. CN4 CNl 4-l 9 the DBS Tl card Installation, Issue 2 Section 300 Trunks and Lines August 16,1993 3. Attach the Sync Unit to the CPC-B card. Note: Before attaching the Sync Unit, insert the three spacers provided with the unit and remove the jumpers from CN2 of the CPC-B card. Figure 4-4. TI Sync Unit instuilan’on f BPU Chip (Version 1.3 or higher) 4-20 Installation, Issue 2 Section 300 Trunks and Lines August 16,1993 4. Install the Tl MDF (main distribution shown in Figure 4-5. F re 4-5. frame) card in the top of the cabinet as TI MI)F card installation To 4-21 Ground Screw Installation, Issue 2 Section 300 Trunks and Lines August- 16, 1993 5. Set SW 1 on the Tl card according to the following table. These switch settings correspond to the distance between the DBS and the CSU. To turn a switch on, flip it to the “up” position_ Table 4-18. Switch seaings for S WI on the Tl card SW Distancefiom 0 to 150 ft. 1 SW1 I+ 1 SW6 the DBS to the CSV I 150-450 ft. 1 450-655 ft. On Off Off Off On Off Off Off On Off On Off Off Off On Off On Off Off Off On Not used Not used Not used 6. Install the Tl card in the “ECmRK” slot f 7. Connect the Sync Cable from CNl on the Sync Unit to CN5 on the Tl card. Fi re 4-6. Sync Unit and Tl connection, single-cabinet instalbtion 8. Connect the cable attached to CN3 on the Tl MDF card to CN3 on the Tl card (Figure 4-8). 4-22 Installation, Issue 2 Trunks and Lines August 16, 1993 Section 300 9. Using an RJ48 cable, connect CNI on the Tl MDF card to the CSU (Figure 4-8).?‘he following illustration shows CN 1 pinouts. Figure 4-7 RJ48 pin uts, CNI connector 0 0 Rlna l-b1 0 Ring 1 0 0 0 NC FG 0 NC nP . CN 1 (RJ48) 4-23 0 FG Installation, issue 2 Section 300 Trunks and Lines August 16,1993 10. Connect the ground cable from the TI MDF card to the cabinet as shdwn in Figure 4-8. [gum 4-8. TI cabinet connecdons, single-cabinet instihtion Q T-l Line csu I RKtTlwRut9E!ztEc2Et3Ec4EcsEc6Ec7EcaEmrsx/mNlx - Sync Unit ____ -0 ’ CN3 f . CNl y T-l Card - CNS -Sync 4-24 Cable Installation, Issue 2 Section 300 Trunks and Lines August 16, 1993 Installing Tl in a Double Cabinet with the Tl in the Slave 1. Before beginning Tl installation, perform the “New Function Reset” command (FFl 8# l# (0- I)#). This command must be issued before the Tl can be installed properly. 2. Install the Sync Unit in the master cabinet as described in Steps 2 and 3 under “Installation for a Single Tl.” 3. install a Tl MDF card in the slave cabinet. (See Step 4 on page 4-21.) 4. Set Switch 1 on the Tl card. (See Step 5 on page 4-22.) 5. install a Tl card in the “EC/TRK” slot of the slave cabinet. 6. Connect the Sync Cable from CNl on the Sync Unit to CN5 on the Tl card (Figure 4-9). Note: Part Number VB-43564 is used for the Sync Cable when a Tl is installed only in the slave cabinet of a two-cabinet system. 7. At the slave cabinet, connect the cable attached to CN3 on the Tl MDF card to CN3 on the Tl card (Figure 4-8). 8. Using an RJ48 cable, connect CNl of the Tl MDF card to the CSU. (See Figure 4-7 on page 4-23 for RJ48 pinouts.) 9. At the slave cabinet, connect the ground cable on the Tl MDF card as shown in Figure 4-8 on page 4-24. 4-25 Installation, Issue 2 gure 4-9. Section 300 Sync Trunks and Lines August 16,1993 cable connections, I double-cabinet Slave with a Tl in the slave Cabinet /T-l MDF Guide < Card 43 Labe’\ CN5 Master Cabinet nterconnection Cables Card Labe\ lots: The number of analog trunks thst can ba installed dependson how msny 11 chsnneIr us used. 4-26 Installation, issue 2 , Section 300 Installing Tl in a Double Cabinet with Tls in the Master and Slave Tl installation, perform the “New Function Reset” command (FFI 8# l# (0-I)#). This command must be issued before the Tl can be installed properly. 1. Before beginning 2. Install the Sync Unit in the master cabinet as described in Steps 2 and 3 under “Installation for a Single Tl.” 3. install a Tl MDF card in each cabinet. (See Step 4 on page 4-2 1.) 4. Set Switch 1 on the Tl cards. (See Step 5 on page 4-22.) 5. Install a Tl card in each “ECYTRK” slot. 6. Connect the Clock Sync Cable from .CN4 on the master-cabinet on the slave-cabinet Tl , as shown in Figure 4-10. Tl to CN5 Note: Part Number VB-43564 is used for the Clock Sync Cable when Tls are installed in the master and slave cabinets. 7. At the master cabinet, connect the Sync Cable from CN 1 on the Sync Unit to CN5 on the Tl card (Figure 4-10). 8. At each cabinet, connect the cable attached to CN3 on the Tl MDF card to CN3 on the Tl card (Figure 4-8). 9. Using an RJ48 cable, connect CN 1 of each Tl MDF card to a CSU. (See Figure 4-7 on page 4-23 for RJ48 pinouts.) 10. For both cabinets, connect the ground cable from the Tl MDF card as shown in Figure 4-8 on page 4-24. 4-27 Installation, Issue 2 Section 300 Trunks and Lines August 16, 1993 f Fieure 4-10. Clock svnc cable and svnc cable connections. double-cabinet installation Card \ Label Master Cabinet Card Label \ note:menumber 01analog trunks that ran be s.led dependson how many Tl channelsare 4-28 f :. Installation, Issue 2 i Section 300 Trunks and Lines August 16, 1993 \: Lines Extension Connectors The number of extension ports that can be connected to your system depends on the type of system you have. Figure 4- 11 shows the maximum number of extensions that can be connected to each system when the extension expansion connector is used. Table 4-l summarizes the number of ports that can be used without the extension expansion connector. Chapter 6 includes extension maximums two-cabinet systems. igure d-11. DBS extension connections Extension Expansion Connedof j=- I MDF ToCNl on tba Extension Expansion Connedor Extension 32 To CN12 Extension 1 Extension 24 To CN13 Extension 25 3. 3 D&i 72 and 96 Extension 48 To Extension 49 DES 96 only Extension 72 4-29 for Installation, Issue 2 Section 300 Trunks and Lines August 16, 1993 Table 4-19. Extension ports provided with each system c System Type Extension Ports (Not including the Expansion Connector*) l-24 DBS 40 1 DBS 72 1 1-48 1 DBS 96 1 l-72 *Note: Extensions 65 to 72 on the DBS 96 use the EC/TRK slot, but they do not require the extension expansion connector. If extensions 65 to 72 are used, the trunk expansion connector cannot be used. Extension Connector Pinouts Tables 4-20 through 4-22 provide pinouts and color codes for extension slots. Installation, Issue 2 Trunks and Lines August 16, 1993 Section 300 Table 4-20. Pinouts and color codes for extension connector 12 & z s . 6 2 EC1 (See Note) WH-BL BL-WH 26 1 Ti WH-OR OR-WH 27 2 T1 RI Rl I I EC2 ‘r RD-BR 34 Tl BR-RD 9 Rl RD-SL 35 Tl 10 Rl SL-RD EC3 YL-OR 42 Tl GN-YL 1 18 1 RI I t BK-BL 1 36 1 Tl BL-BK ( 11 / Rl WH-GN GN-WH 2X 3 T1 Rl WH-BR BR-WH 29 4 T1 Rl YL-SL 45 Tl SL-YL 20 Rl WH-SL SL-WI-I 30 5 T1 Rl VI-BL 46 Tl 21 RI T1 Rl VI-OR RD-OR OR-RD 32 7 BL-VI OR-VI T1 Rl T1 Rl Note: Only digital extensions i can be used in slot ECl. 4-31 VI-BR 1 49 1 Tl BR-VI ! 24 ! Rl VI-SL 50 SL-VI 25 N/A Installation, Issue 2 Section 300 Trunks and Lines August 16; 1993 c Table 4-21. Pinouts and color codes for extension connector 13 . . e Q s .g .s 3 EC4 42 Tl 17 Rl 26 1 WH-OR OR-WH 27 2 RD-SL 35 Tl YL-GN 43 SL-RD 10 Rl GN-YL 18 WH-GN 6N-WH 28 3 BK-B< 36 Tl BL-BK 11 Rl BK-OR 37 T1 OR-BK 12 VI-BL 46 Tl BL-VI 21 Rl VI-Od 47 Tl OR-VI 22 RI VI-GN 48 Tl GN-VI 23 Rl VI-BR 49 T1 BR-VI 24 Rl RD-BL BL-RD RD-OR OR-RD I I 31 6 32 7 Tl I Rl EC5 WH-BL BL-WH I I I EC6 t Tl Rl Tl Rl 4-32 Rl Installation, Issue 2 Section 300 Trunks and Lines August 16, 1993 1hble 4-22. Pinouts and color codes for extension EC8 26 EC7 connector 14 RD-BR 1 34 BR-RD I 9 27 2 RD-SL Tl I Rl 1 35 1 Tl 28 3 29 4 WH-SL SL-WH 30 5 RD-BL BL;RD 31 6 RD-OR OR-RD 32 7 RD-GN GN-RD 33 8 ITl RI OR-BK 1 12 1 Rl BK-GN 38 Tl GN-BK I 13 I Rl BK-BR I BL-YL 1 39 1 Tl 16 Rl 1 BR-VI 1 24 1 Rl VI-SL 50 SL-VI 25 Note: The EQTRK slot is wired to CN14 only in the DBS 96. In the DBS 40 and 72, a card placed in the EC/IRK slot must be wired to the expansion connector. 4-33 N/A Installation, Issue 2 Section 300 Trunks and Lines August 16, 1993 Analoa Extensions Guidelines . An MFR card (VB-43431) is required when analog extensions are used. The MFR card, which provides DTMF signals, includes eight circuits that are shared among the analog extensions. . Analog extensions also require the SLT ringer box (VB-2089P). Ins talla tion 1. Install the AEC cards in extension slots. 2. Install the MFR card in AUXl or AUX2, depending on whether an API card is installed. If an API card is installed, install the MFR card in AUXl. 3. install the SLT Ringer Box as shown in Figure 4- 12. h installation, issue 2 Trunks and Lines August 16, 1993 Section 300 Figure 4-12. SLT ringer box installation CN2 4BV SG FIG SYN FIG +24V GND C B M ZO Zl 22 23 24 RE2 SLT Ringer Box (VB-2089P) I L L 4-35 RG SYN RG . . GND +24V . . REl Installation, Issue 2 Section 300 Trunks and Lines August 16,1993 4. Use a standard 50-pin cable to connect the extensions from the MDF to the appropriate extension connector. (Refer to Tables 4-20 through 4-22 for extension pinouts.) 5. If you’re installing a DBS 40 system, attach the EM1 filter to the amphenol cable as shown in-Figure 4-13.Figure 4-13. EMifiiier installdion (DBS 40 only) I 4-36 Installation, Issue 2 Section 300 Trunks and Lines August 16, 1993 Diaital Extensions The following instructions explain how to connect digital extensions. These instructions apply for key phones and Digital Single-Line Telephones (DSLTs). Special instructions are provided for installing the DSS/72 and EM24 terminals, which connect to digital phones. 1. Install the DEC cards in extension slots. 2. Use a standard 50-pin cable to connect the extensions from the MDF to the appropriate extension connector, as shown in Figure 4-l 1 on page 4-29. (Refer to Tables 4-20 through 4-22 for extension pinouts.) 3. If you’re installing a DBS 40, attach the EMI filter to the amphenol cable, as shown in Figure 4- 13. DSS/72 Guidelines l l l l l The DSS/72 (VB-43320) is a 72-key console that can be attached to the attendant phone. It provides direct station selection and busy lamp fields for internal lines. The DSS/72 can also be used for text assignment. When the attendant feature package (VB-43330) is installed, the DSS/72 can be used as an Attendant Console. The Attendant Console provides station monitoring and call transfer by name for large systems, even if a large display phone is not used. For a detailed description of the differences between the standard DSS/72 and a DSS/72 configured as an Attendant Console, see Feature Operation, Section 700. For instructions on using the Attendant Console, see the Attendant Console User Guide, Section 760. Up to two DSS/72s and one Attendant Console can be assigned to attendant phones 1 and 2. Attendant phones 3 and 4 can each have one Attendant Console assigned, but neither can have a DSS/72. If more than one DSS/72 is assigned to an attendant phone, only one of the DSS/72s can be cabled from the same wall jack as the attendant phone. Additional DSS/72s must be cabled from separate wail jacks. The DSS/72 comes with a mounting bracket, screws, and a two-conductor cable for attaching the DSS to the key phone. 4-37 Installation, Issue 2 Section Trunks and Lines August 16, 1993 300 / Installation 1. Attach the DSSf72 to the key phone using the mounting plate and the four screws. 2. Connect the DSS to the key phone using the two-conductor 3. Connect the DSS to the wall jack using a four-conductor cable. cable. 4. Connect the four wires from the key phone and DSS to the MDF. WX172 cnnnection Four-Conductor Cable Red Two Flat-Head Screw To digital extension pork (Pork 1 and 2 are attendant phones by default). Be careful not to reverse DSS and key phone wiring. 4-38 Installation, Issue 2 Trunks and Lines August 16,1993 Section 300 \ EM/24 Guidelines l l The EM/24 (VB-43310) provides 24 flexible function (FF) keys. It can be attached to any key phone. The EM/24 comes with a mounting bracket, screws, and a two-conductor cable for attaching it to a key phone. lnstallatioti 1. Attach the EM/24 to the key phone using the mounting plate and the four screws, as shown in Figure 4- 15. 2. Connect the EM/24 to the key phone using the two-conductor 3. Connect the EM/24 to the wall jack using a four-conductor cable. cable. 4. Connect the four wires from the key phone and EM/24 to the MDF connector. 4-39 Installation, Issue 2 Section 300 Figure 4-15. EM24 Trunks and Lines August 16; 1993 connection Four-Conductor Cable Green % Wall Mount Modular Jack Two-Conductor \Digital TelThone Two-Cm uctor Cable Mounting Plate .-b (for attaching the telephone and EM/24) Flat-Head Screw /’ i Be careful not to key phone wiring. 4-40 Installation, Issue 2 Trunks and Lines August 16,1993 Section 300 Trunk and Line Expansion Guidelines . The EC/TTXK slot can be used for a trunk or extension card. l Different expansion connectors are used for trunks and extensions: Extension expansion connector Note: With the DBS 96, the expansion connector is not required to use the EC/TRK slot for an extension card. The DBS 96 uses connector CN 14 to accommodate an extension card in the EC/IRK slot. Table 4-22 on page 433 shows the pinouts from the EC/IRK slot to CN14. Installation 1. Install a trunk or extension card in the slot marked ECIT’RK. 3 I. Connect the appropriate expansion connector to the main cabinet with two screws, as shown in Figure 4- 16. 3. Connect the ground cable from the FG terminal of the expansion connector a screw already in use on the right side of the main cabinet. 4. Connect CN2 of the expansion to connector to CN 15 on the mother board. 5. _ Prepare a cable with a %)-pin connector on one end and wiring for the MDF on the other end. 6. Cross-connect 7. Connect the 50-pin connector the cable to the trunks or extensions through the MDE to CN 1 on the expansion 4-41 connector. Installation, Issue 2 Section 300 Trunks and Lines August 16, 1993 ‘igure 4-16. Trunk or extension expansion 1 02 03 04 05 06 or 09 09 (R) 010011012tJ13014015016017019019020021022029024025 26~7~29~~~31~2~~4~036~7~9~9~40~41~42~043~~~45~46~47~48~49~50 v) I CO Lines or Extensions Fasten witt7 Screw \ Front View 4-42 I expansion connector) /’ Installation, Issue 2 Section 300 Peripheral Equipment August 30,1993 Chapter 5. Peripheral Equipment This chapter describes peripheral equipment installation. Some peripheral equipment also requires trunk and/or line interfaces (door phones or power failure units, for example). For infonnation on trunk and line connections, see Chapter 4. 5-l Installation, Issue 2 Peripheral Equipment August 30,1993 Section 300 Local PCAS Terminal or SMDR Device Guidelines l l Connector 6 (CN6) on the Connector Panel provides an RS-232C interface for connection of a local PCAS terminal or an SMDR device, such as a printer or call accounting machine. The following table contains RS-232C designations. Table 5-I. RS-232C pin designations used for CN6 Signal Name Description FG Frame Ground TD 1 Transmitted . Data RD Received Data RTS Request to Send CTS Clear to Send DSR Data Set Ready SG _ Signal Ground DTR - Data Carrier Detect DCD l Data Terminal Ready For instructions on connecting 5-3 a remote PCAS, see the PCAS User’s Guide. Installation, issue 2 Section 300 Peripheral Equipment August 30,1993 lnstalla tion 1. Connect one end of the RS-232C cable to CN6 on the Connector Panel. Figures 5-l and 5-2 show cable pinouts for 25pin and 9-pin RS-232C devices. These connections have been used successfully with many PCs and SMDR devices. However, consult the documentation of the PC or SMDR device before fabricating a cable. 2. Connect the other end of the RS-232C cable to the PCAS or SMDR device. Figure 5-l. RS-232C connection, 25pin to 25pin PCAS SMDR”L3 “3dcA-J Master Cabinet Mail cabinet ufcun (exe) Slgnd Nun \ \ Rs23x PcAsorsMoRRirlerRsz32c Circuit lypa Pin No. 5-4 m-d conruclii EIA Installation, Issue 2 Peripheral Equipment August 3Q, 1993 Section 300 Figure S-2. RS-; !C connection, 25pin to 9-pin 2 2 3 3 TD RD 7 4 DTR 5 6 ‘:: 8 5 !3G 1 DCD 6 L 8 5-5 DSR Installation, Issue 2 Section 300 Peripheral Equipment August 30,1993 f Remote Administration Interface (RAI) Guidelines l l The RAI is a modem card that installs on the SCC card. The card is used to remotely administer the system through a trunk line. Two versions of the RAI card are available. The following table shows the transmission rate of each card, along with the SCC version it can be used with. Table 5-2. RAI compatibility ’ RAI Version/Part No. Transmission Rate SCC Compatibility RAI-A (VB-43706) 300 bps SCC-A or SCC-B RAI-B (VB-43707) 300 bps/1200 bps SCC-B only Installation * Remove the upper cover of the SCC card. Jumper 1 (J 1) on the RAI-B controls the transmission rate. When closed, the transmission rate is switchable from 300 bps to 1200 bps via programming. When open, the rate is fixed at 300 bps. l Connect the RAI card to the connector on the SCC card. The RAI-A connects to CN3. RAI-B connects to CN2 and CN3. l Replace the upper cover of the SCC. Note: To adjust the output level of the RAI, set switch 4 as shown in Figure 5-3. 5-6 Installation, Issue 2 Figure 53. Peripheral Equipment August 30; 1993 Section 300 RAI connection 5-7 installation, Issue 2 Peripheral Equipment August 30, 1993 Section 300 Backaround Music/Music-On-Hold Guidelines . A single music source can be used for both background music (BGM) and music-on-hold feature. (MOH), or separate music sources can be used for each . If a single music source is used for both MOH and BGM, the music source connects to CNS on the Connector Panel. If separate sources are used, the MOH source connects to CN5, and the BGM source connects to the BGM connector on the XC card. . Jf an FM radio is connected to the BGM connector on the SCC, install it at least 16.5 ft. (5m) away from the main cabinet. If it is too close, the receiver may not function properly. . The maximum input impedance of both terminals is 10k ohms. The maximum signal level is - 10 dB. f Ins talla tion 1. If you’re using a single source for both BGM and MOH, connect the source to CN5 on the Connector Panel. If you’re using sf ! ate sources. connect the J on the SCC MOH source to CN5 and the BGM source tc the e- VI tonne card. 2. Strap the CN5 block (SCC-A) or the CN4 bloc, * KC-B) number of music sources used. a : .:lding to the i 5-8 Installation, Issue 2 Section 300 Peripheral Equipment August 30, 1993 Note: To change the volume levels of the music sources, adjust the variable resistors on the SCC card. Table 5-3. SCC variable resistors 1 Variable Resistor 1 Purpose I SCC-A I VRl I WG 1 Adjusts CO ringing tone volume. I Adjust MOH volume. SCC-B VRl 1 VR2 VR6 Fi, nf music-on-hold 1 Adjusts MOH volume. I Adjust BGM volume. Adjusts CO ringing tone volume. and backwound 5-9 music I Installation, issue 2 Peripheral Equi.pment August 30,1993 Section 300 Off-Premises Adaptor COPX) Guidelines l Analog phones can be connected as off-premise stations through a direct line to the DBS or through the central office, depending on how far the stations are from the OPX Adaptor. Table 5-4 shows how far the OPX stations can be from the adaptor without going through a CO. Table 54. Maximum distances for direct connection to OPX shtions Max. disfance (in feet) between the OPX Adaptor and the OPX station Wiring gauge AWG 22 27877 AWG 24 17532 AWG26 11025 1 f . One OPX Adaptor (VB-43702) is required for each OPX station. . The ringing output of the OPX Adaptor is 225 Vp-p (peak-to-peak) . When OPX stations are connected through the central office, an external ringer supply may be required. If required, the ringing supply is connected the OPX Adaptor. 0, The following tools are required to install the OPX Adaptor: - Phillips screwdriver - Needle-nose pliers - Diagona! cutters 5-l 0 at 20 Hz. to Installation, Issue 2 Section 300 Peripheral Equipment August 30,1993 Installation The following procedures describe direct OPX connection and.OPX connection through a CO. Refer to Figure 5-6 on page 5- 13 when installing the OPX. Installing an OPX Station Without Going Through a Central Office 1. Remove the cover from the OPX Adaptor. 2. Remove the cable punch-out plate (Figure 5- 11) to make an opening for the cables coming into the OPX Adaptor. To remove the plate, cut the grooves on either side with diagonal cutters. Then bend the plate back and forth with needle-nose pliers to remove it. Figure 5-S. Cable punch-out pl bte. OPX Aaktor i , 3. Mount the OPX Adaptor to the wall. Note: Table 5-5 shows how far the Adaptor can be located from the DBS. Table 5-5. Maximum distances for OPX Adaptor install&ion Max. distance (in feet) between the DBS and OPX Adaptor Wiring mwe AWG 22 309 I AWG 24 194 AWG 26 122 5-l 1 I Installation, Issue 2 Section 300 Peripheral Equipment August 30,1993 4. Connect the “R” and “T” leads to a digital extension port on the DBS. . 5. Connect the “GNU’ lead on the OPX Adaptor to the DBS Frame Ground screw. 6. Connect the “TR” and “?T’ leads to the OPX station. 7. Install the cover on the OPX Adaptor. 8. Power the system down then back up, or unplug the cable connected to the digital extension, then plug it back in; Installing an OPX Station Through a Central Office 1. Perform Steps 1 through 5, which begin on page 5- 11. 2. Connect the “TR” and “TT’ leads to the central office. Note: if the central office requests a ground on the tip side of the OPX, strap Pins 1 to 2 on CN3. 3. Connect the OPX station to the central office. 4. If the ringing level at the OPX station is not sufficient, connect a tinging supply to the “E-RG+” and “E-RG-” terminals on the OPX Adaptor. Note: Signals to the external ringer should not exceed 300 Vp-p. 5. If a ringing supply is used, cut Straps Jl and J2 on the OPX Adaptor. 6. Install the cover on the OPX Adaptor. 7. Power the system down then back up, or unplug the cable connected digital extension, then plug it back in. to the Installation, Issue 2 Section 300 Peripheral Equipment August 30,1993 Figure 5-6. OPX instalhtion I- To a DBS digital line Port 3 R T - - ,‘,::;:::I ringing source) E-RG+ E-RG- I TR To the DBS Frame Ground screw TT To off-premise SLT II t--i , 1-s CN3 Off -Premise Extension Adaptor (VB-43702) 5-13 Installation, Issue 2 Section 300 Peripheral Equipment August 30; 1993 Paginq Guidelines l l l The paging amplifier, relays, and speakers are not provided with the DBS. They must be purchased separately. The maximum current for each zone paging terminal on the Connector Panel (ZOZ4) is 50 mA; the resistance of the relay used for each zone paging terminal must be 2600 to 2800 Ohms. Connector 4 (CN4) on the Connector Panel is used to connect the paging amplifier. The output impedance of CN4 is 600 Ohms; the loss/gain setting is OdB. Installation 1. Connect the paging amplifier to CN4 on the DBS Connector Panel. (See Figure 5-7 on page 5- 15.) 2. Connect the paging speakers to the amplifier. 3. Connect the relays to the amplifier. 4. Connect the relays to the +24V and zone paging terminals (20-24) on the Connector Panel. 5-l 4 Installation, Issue 2 Section 300 Peripheral Equipment August 30, 1993 Figure 5-7. External paging installah’on CN4 (RCA Cqnnector) + -48V SG &% RG +24V GND C CN2 B M ZO Zl 22 23 24 RE2 REl \ / ,o/o/~l~l~l~l~l~l~l~l~l~lolo/ol~l~ Relays E 5-l 5 All-Page Speaker Installation, issue 2 Section 300 Peripheral Equipment August 30, 1993 External Rinser WNA Device) Guidelines . An external ringer can be used to alert users when Universal Night Answer (UNA) calls come in. . The external ringer is not provided with the DBS. It must be purchased separately. . UNA calls can also be set to ring over an external paging system. l The contact rating for the “C” and “M” terminals is 30V DC, 1 amp (maximum). Installation 1 Connect the external ringer to the “C” and “M” terminals on the Connector Panel. (See Figure 5-8 on page 5-17.) Note: Connecting the ringer to the “c” and “M” terminals provides a “ 1 second on/3 seconds off’ ringing pattern. Connecting to “C” and “B” terminals provides a “1 second off/3 seconds on” ringing pattern. 2. Connect the external ringer to its DC power source. Installation, Issue 2 Section 300 Peripheral Equipment August 30, 1993 Oigure S-8. External ringer (UNA device) installation CN2 -48V SG &?J RG +24V GND / 010/0/0/0/0101010/0/o1o/o1o1o10 r 5-17 C B M ZO Zl 22 23 24 RE2 REl , Installation, Issue 2 Section 300 Peripheral Equipment August 30,1993 Power Failure Transfer Guidelines l l l Up to four SLTs can be connected to the Power Failure Unit (VA-43703). If a power failure occurs, the SLTs will automatically receive dial tone from the central office. DBS features and restrictions do not apply when the SLTs are receiving dial tone from the CO. If a call is in progress through the Power Failure Unit (PFU) when the power is restored, the call will be disconnected. The following tools are required to install the PFU: - Phillips screwdriver - Needle-nose pliers - Diagonal cutters installation 1. Remove the cover from the Power Failure Unit (PFU). 2. Remove the cable punch-out plate (Figure 5-9) to make a opening for the cables coming into the PF’U. To remove the plate, cut the grooves on either side with diagonal cutters. Then bend the plate back and forth with needle-nose pliers to remove it. 5-18 Installation, Issue 2 Section 300 Peripheral Equipment August 30,1993 Figure 5-9. Cable punch-out plate, Power Failure Unit 3. Mount the PFU on the wall using the three screws provided with the unit. (See Figure 5-10.) 4. Connect the trunks from the central office to the PFU. 5. Connect the SLTs to the AEC extension ports on the PFU. 6. Connect the trunks from the DBS to the PFU. 7. Connect the AEC ports from the DBS to the PFU. When a power failure occurs, AEC “A” is switched to Trunk “A,” AEC “B” is switched to Trunk “B,” and so on. 8. Connect the +24V and GND terminals from CN2 on the DBS Connector Panel to the PFU. 9. Install the cover on the PFU. Installation, Issue 2 Peripheral Equipment August 30,1993 Section 300 P \ ‘igure S-IO.Power Failure Unit (PFU) installation in. From the Maln Cabtnel i AEC AEC AEC t&C Extension Porl No. A Extension Port No. 8 Extension Porl No. C Extension Porl NO. D To rhe Main Cabinet TRK Porl No. 0 TRK Pan No. C AEC Extension Pan No. AEC ExWnston Pofl No. C - Trunk Line A - _ Trunk Line . el- To SLT Tn thy central CXlice f To +24V and GND on CN2 d me t&in Cabinet (no polarization) 5-20 Installation, Issue 2 Section 300 Peripheral Equipment August 30,1993 : Voice Announce Unit (VAU) Guidelines l l l Operating temperatures for the Voice Announce between 35 and 105” F. Unit (VB-43708) should be Maximum loop resistance for the VAU is 10 Ohms. The VAU contains a rechargeable lead-acid battery. Recharging the battery is included on the VAU. circuity for 0 The ports used for the VAU must have all FF key assignments cleared before voice messages and abbreviated dial numbers are programmed. l The following tools are required to install the VAU: - Phillips screwdriver - Needle-nose pliers . - Diagonal cutters lnstalla tion 1. Remove the cover from the Voice Announce Unit. 2. Set SW 1 and SW2 according to the following tables. (Default settings are italicized.) See Figure 5-13 for the location of the switch blocks. Table 5-6. Switch settings for SWI, VAU Function Switch 1 ON=Enable blind transfer OFF=Disable blind transfer (VAU chip 1.1 or later is required for blind transfer.) ON=Small DBS OFF=DBS ON=Two messages up to 16 seconds each OFF = One message up to 32 seconds 5-21 , J Installation, Issue 2 Section 300 Peripheral Equipment August 30; 1993 Table 5-7. Switch settings for delay answer timing, VAU Table 5-8. Switch settings for DTMF detection timing, VAU Switch Block I (SWI) DTMF Detection Timer Switch Function 4 ON=80 rns OFF=40 ms Table 5-9. Swi&h settings for wait timing between dialed digits, VAU Switch Block 2 (SW2) Wait Time Between Dialed Digits (Switches 5-6) Switch 5 I Time (in seconds) 2 6 OFF OFF 1 OFF 1 ON 5-22 IO ON 1 OFF 14 ON 1 ON 1 Installation, Issue 2 Section 300 Peripheral Equipment August 3.0, 1993 Table S-10. Switch seatings for abbreviated dialing digit length, VAU Switch Block 2 (S W2) Abbreviated Dialing Digit Length (Switches 7-8) 1 Switch Number of Digits 1 Digit 2 Digits 3 Digits 7 OFF OFF ON 8 OFF ON OFF 3. Remove the cable punch-out plate (Figure 5- 11) to make an opening for the cable coming into the VAU. To remove the plate, cut the grooves on either side with diagonal cutters. Then bend the plate back and forth with needle-nose pliers to remove it. Figure 5-ll.Cable punch-oat plate, oice Announce Unit 4. Mount the VAU on the wall using the three screws providd (See Figure 5- 13.) with the unit. 5. Connect the extension cable from the DBS to CNl on the VAU. Note that two inside pins on CNI are port 1. The two pins on either side are port 2, as shown in Figure 5- 12. 5-23 Installation, Issue 2 Peripheral Equipment August 30,1993 Section 300 ,’ CNl on ihe bottom of the VAU I \M/ Port2 f i 5-24 Installation, issue 2 Peripheral Equipment August 30, 1993 Section 300 Door Box AdaDtor Guidelines l l The Door Box Adaptor (VB-43701) requires a door opener and door sensor. In addition, a Door Box (VA-43705) is normally used with the Door Box Adaptor. The door opener and door sensor are not sold by Panasonic; they can be purchased separately from an electronics dealer. Each Door Box and opener use one trunk port. Also, each sensor uses one trunk port 0 Up to two door openers and two Door Boxes can be connected to a Door Box Adaptor. l l The Door Opener can be set to open for 15 seconds, 30 seconds, or one minute. The following tools are required to install the Door Box Adaptor: - Phillips screwdriver - Needle-nose pliers - Diagonal cutters Installation 1. Remove the cover from the Door Box Adaptor. 2. Set the switches in the Door Box Adaptor according to Figure 5-l 5. 3. Remove the cable punch-out plate (Figure 5-14) in order to make an opening for the cables coming into the Door Box Adaptor. To remove the plate, cut the grooves on either side with diagonal cutters. Then bend the plate back and forth with needle-nose pliers to remove it. 5-25 Installation, Issue 2 Section 300 Peripheral Equipment August 30,1993 Figure S-14.Cable punch-out plate, D L 4. Mount the Door Box Adaptor on the wall using the three screws provided with the unit. 5. Connect the trunk line(s) to the Door Box Adaptor, as shown in Figure 5-15. The “CO-D” connector is used for the Door Box and opener. The “C0.S” connector is used for the sensor. 6. Connect the Door Box, door opener, and sensor to the Door Box Adaptor. 5-26 /- Installation, Issue 2 Section 300 Figure 5-lS.InstaUation Peripheral Equipment August 30,1993 of the door box, door opener, and door sensor 12345676 DoorBoxAdefstor(vw3701) Contact Ratings for Opener 1 and 2: 120V AC: 0.3 amps 30V DC: 1 amp Dl3S40 DBS721llBS96 5-27 installation, Issue 2 Section 300 Double-Cabinet Systems August 16, 1993 Chapter 6. Double-Cabinet Svstems Two DBS cabinets can be connected in order to increase linesize. This chapter includes connection procedures, as well as capacities for two-cabinet systems. See Chapter 4 for instructions on installing Tls in two-cabinet 6-l systems. installation, Issue 2 Section 300 Double-Cabinet Systems August l&1993 Guidelines Two DBS cabinets can be connected to increase linesize. The maximum linesize consists of two DBS 96 cabinets, which provide 192 ports. CPC-B and SCC-B are required for two-cabinet systems. If ground start or DID trunks are used in both cabinets, separate -48V supplies must be supplied for each cabinet. If SLTs are used in both cabinets, separate SLT ringer boxes must be supplied for each cabinet. The following table shows the acceptable combinations of system types Table 6-1. Trunk and extension port maximums for double-cabinet systems Expansion Ports k lines or exten- Notes: 1. The slave cabinet must be used for expansion ports. 2. When a DBS72 and DBS40 are connected, expansion ports cannot be used. l Figures 6- 1 through 6-6 shows slot usage for two-cabinet 6-3 combinations. Installation, Issue 2 Section 300 Double-Cabinet Systems August 16, 1993 i Figure 6-I. Slot usage for two-cabinet systems, DBS 40 + DBS 40 DBS 40 (Slave) TRKl EC1 EC2 EC3 EC/TRK SCC CPC AUXl AUX2 5 DBS 40 (Master) *See “Tl Interface” on page 4-9 for EC/TRK port numbers for Tl. #A maximum of two MFR cards can be installed in a two-cabinet system. With Cable Kit Version 1.1, one MFR is installed in the Master AUXl, and one MFR is installed in the Slave AUX 1. With Cable Kit Version 1.2, both MFR cards are installed in the slave cabinet--one in the CPC slot and one in AUX 1. (When two MFR cards are used, Strap S3 on the second card must be cut.) 6-4 Installation, Issue 2 Section 300 Double-Cabinet Systems August 16,1993 Figure 6-2. Slot usage for two-cabinet systems, DBS 72 + DBS 40 DBS 40 (Slave) TRKl EC1 EC2 EC3 EC/TRK SCC CPC AUXI AUX2 xl G + 8 tt: 9 ii 0 z f G s; ii Y z ; $ ? z ik 2% ir DBS 72 (Master) TRK EC5 EC6 EC/ I I TRK Notes: *A maximum of two MFR cards can be installed in a two-cabinet system.Wlth Cable Kit Version 1.1, one MFR is installed in the Master AUXl, and one MFR is installed in the Slave AUX 1. With Cable Kit Version 1.2, both MFR cards are installed in the slave cabinet--one in the CPC slot and one in AUXI. (When two MFR cards are used, Strap S3 on the second card must be cut) 6-5 Installation, Issue 2 Section 300 Figure 6-3. Slot usage for two-cabinet Double-Cabinet Systems August 1.6, 1993 systems, DBS 72 + DBS 72 DBS 72 (Slave) DBS 72 (Master) TRK1 TRK2 EC1 EC2 EC3 EC4 EC5 EC6 EC/TRK SCC CPC AUXl AUX2 Notes: YSee “Tl Interface” on page 4-9 for EC/TRK port numbers for Tl. Beginning with CPC-B Version 4, the EC/TRK slot in the slave DBS 72 can be used for trunks or lines. Prior to CPC-B Version 4, this slot could only be used for lines. ,‘A maximum of two MFR cards can be installed in a two-cabinet system. With Cable Kit Version 1.1, one MFR is installed in the Master AUXl, and one MFR is installed in the Slave AUX 1. With Cable Kit Version 1.2, both MFR cards are installed in the slave cabinet--one in the CPC slot and one in AUX 1. (When two MFR cards are used, Strap S3 on the second card must be cut) 6-6 installation, Issue 2 Figure 64. Section 300 Slot usage for two-cabinet Double-Cabinet Systems August 16,1993 systems, DBS 96 + DBS 40 DBS 40 (Slavej DBS 96 (Master) *See “Tl Interface*’ on page 4-9 for EC/IRK port numbers for Tl. “A maximum of two MFR cards can be installed in a two-cabinet system. With Cable Kit Version 1.1, one MFR is installed in the Master AUX 1, and one MFR is installed in the Slave AUX 1. With Cable Kit Version 1.2, both MFR cards are installed in the slave cabinet--one in the CPC slot and one in AUXl. (When two MFR cards are used, Strap S3 on the second card must be cut) 6-7 Installation, Issue 2 Section 300 Double-Cabinet Systems August 16,1993 Figure 6-5. Slot usage for two-cabinet systems, DBS 96 + DBS 72 DBS 72 (Slave) TRKl TRKZ EC1 EC2 EC3 EC4 EC5 EC6 EC/TRK SCC CPC AUXl AUX2 DBS 96 (Master) TRKl TRK2 TRK3 EC1 EC2 EC3 EC4 EC5 EC6 EC7 EC8 EC/TRK SCC CPC AUXl AUX2 b *See “Tl Interface” on page 4-9 for EC/IRK port numbers for Tl. #A maximum of two MFR cards can be installed in a two-cabinet system. With Cable Kit Version 1.1, one MFR is installed in the Master AUXl, and one MFR is installed in the Slave AUX 1. With Cable Kit Version 1.2, both MFR cards are installed in the slave cabinet--one in the CPC slot and one in AUXl . (When two MFR cards are used, Strap S3 on the second card must be cut) 6-8 l-8 CBL-M TRK 25-32* or EXT 97-l 04 EXT 25-32 g I ; ,,,, TRK 57-64* or 5 EXT 121-128 EXT 129-136 B ; 8 cd N % Q, $ I 5;1 Ix I EXT 113-120 EXT 105-112 EXT89-96 EXT 81-88 EXT 17-24 F IEXT TRK 33-40 Installation, Issue 2 Section 300 Double-Cabinet Systems August 16,1993 Installation 1. Install the trunk and extension cards according to the layouts shown in the Figures 6- 1 through 6-6. Note that the port numbers for each slot are fixed. 2. If you’re using two MFR cards, cut Strap S3 on the second card. Figure 6-7. Strap 3, MFR card i 3. Using the cables provided, connect the CBL-M card in the master cabinet to the CBL-S card installed in the slave cabinet. Note: The EM1 filter must be instalkd less than 3/S inches from the right sides of both the master and slave CBL cards. 6-10 ( Installation, Issue 2 Double-Cabinet Systems August 16,1993 Section 300 Figure 6-8. Double-cabinet installation Stave Cabinet Digital Deskset Pmgramming ~01-10 SMDR Printer Master Cabinet 4. Connect two 24V power supply cords from the CE3L-S card to the 24V and GND terminals on CN2 of the Connector Panel of the slave cabinet. Figure 6-9. CBL-S to Connector Panel connection, slave cabinet CBL-S CARD 6-l 1 Installation, Issue 2 Section 300 Double-Cabinet Systems August 16,1993 5. Set SW 1 on the CBL-M card according to the following table. Table 6-2. CBL-M switch settings System Combinations Master Slave DBS40 Switch Settings 1 2 3 4 5 DBS40 ON ON ON ON ON DBS72 DBS40 ON OFF ON ON DBS72 DBS72 ON OFF ON DBS96 DBS40 OFF ON DBS96 DBS72 OFF DBS96 DBS96 OFF 6 7 8 ON OFF ON ON ON OFF OF@ OFF ON OFF ON OFF OFF ON ON OFF OFF OFF ON OFF ON ON OFF OFF OFF ON OFF ON ON OFF OFF OFF f- 6-l 2 Installation, Issue 2 Specifications August 30,1993 Section 300 Chapter 7. Specifications This chapter contains frequently referenced DBS specifications. Note that all maximums may not be attainable simultaneously. Also, attainment of some maximums depends on levels of feature usage and optional hardware requirements. Though every effort was made to ensure the accuracy of these specifications, Panasonic does NOT warrant them in regard to merchantability or fitness for a particular purpose. Specifications are subject to change without notice. 7-l Installation, jssue 2 Section 300 Specifications August 30, 1993 Electrical Characteristics Table 7-1. Input power 1Equipment 1Power Requirements All DBS cabinets )120VAC DBS key phones 13 watts maximum Table 7-2. Power consumption I 60Hz+lO% (powered from the DBS) and heat generation Power Consumption (in Watts) With no traffic 170 250 320 340 420 500 490 570 640 216 324 444 432 540 648 660 768 888 With max. traffic Heat Generation With no traffic (Btu per hour) 580 853 1092 1160 1433 1706 1672 1945 2184 737 1106 1515 1474 1843 2212 2253 2621 3031 With max. traffic Table 7-3. Battery backup capacity System Battery Pack Capacity (with maximum traffic) DBS 40 VB-2450A-2P 40 minutes DBS 72 VB-2650-2P 40 minutes DBS 96 VB-2650-2P 30 minutes 7-3 Installation, Issue 2 Section 300 Environmental Requirements Table 74. Temperature ~Environmental Specifications August 30,1993 and humidity requirements Requirements Conditions ‘Temperature 32 to 104’ F (0 to 40” C) ‘Relative Humidity 30 to 90% Table 7-5. Dimensions and weight, single-cabinet Physical Characteristics systems and phones _ DBS 96 DBS 72 DBS 40 Dimensions (H x W x D in inches) 21 x 15 x 9.35 Cabinet 21 x 19.5 x 9.4 21 x 19.5 x 9.4 VB-43225 4 l/S x 7 318 x 9 Other key phones 3 314 x 7 3/L(x 9 3 l/8 x 7 318 x 9 l/8 DSLT DSSf72 3 l/2 x 7 l/2 x 9 EM/24 3 3/13 x 3 l/8 x 8 318 Weight (Ibs) 53 Cabinet 65 1 VB-43225 2.3 Other key phones 2.2 DSLT 1.6 DSSl72 1.6 EM/24 .9 Tczble 7-4. Dimensions 1Cabinet for two-cabinet 68 systems Installation Cabinets installed one above the other (I 0 in. between) I DBS 40 + DBS 40 52x 15x9.35 I 7-4 All ~~ Other I ~~ ~ ~Combinations 52 x 19.5 x 9.4 -1 Section 300, Installation Issue 2 Specifications August 30,1993 Resource Maximums Table 7-7. Trunk and line capacities System Resources 24 + + ES gg 22 32 40 48 88 112 128 16 16 22 QQ f nonblocking 1 Trunk/Extension speech path switching Notes: *Beginning with CPC-B Version 4, the EUIRK slot in the slave DBS 72 can be used for trunks or lines. Prior to CPC-B Version 4, this slot could only be used for lines. Table 7-8. Feature-related capacities Maximums Resource Attendants No. of attendants with CPC-A 2 No. of attendants with CPC-B 4 (Version 2.0 or later) No. of attendants 2 (ATT3 1 and 2 only) that can be assigned DSW2s No. of attendants that can be assigned Attendant Consoles CPC-A 0 CPC-B 4 (1 per attendant) Callback requests No. of requests that can be received by a single station 4 Call coverage No. of groups 16 No. of stations in a group 8 Call forwarding No. of simultaneous tions call forwarding No. of stations-in the system registra- 7-5 16 Installation, Issue 2 Section 300 Specifications August 30, 1993 Maximums Resource Conference circuits SCC-A 3 four-party circuits SCC-B 8 four-party circuits DISA No. of incoming authorization codes No.of outgoing authrorization codes No-of digits in each authorization 2 4 code Hunting No. of groups No. of stations in a group Least cost routing 1 Area Code table No. of routing tables 1 Office Code table 4 Special Area Code tables 4 Special Office Code tables 1000 No. of entries in each routing table No. of digit addition tables 8 No. of digits that can be added 16 No. of digit deletion tables 8 No. of digits that can be deleted 16 No. of time priority tables 15 No. of LCR trunk groups Toll Restrictions No. of Toll Restriction 8 types No. of 7-digit restrictions 50 No. of area code restriction tables 4 No. of entries in each area code restriction table loo0 (4000 total) 4 No. of office code restriction tables No. of entries in each office code restriction table loo0 (4000 total) Paging 8 No. of groups No. of stations in the system No. of stations in a group 7-6 Installation, Issue 2 Section 300 Specifications August 30,1993 Maximums i L Resource Speed dial No. of personal speed dial numbers 10 per extension (90 - 99) No. of system speed dial numbers 90 (00 - 89) No. of digits per speed dial number 16 (personal and system) Trunk Queuing No. of trunk queuing registrations Table 7-9. Hardware 1 per station maximums for single-cabinet systems Quantity Description Part No. DBS 40 DBS 72 DBS 96 Phones VB-43210 16-key standard telephone with handsfree answerback VB-43220 22-key standard telephone with handsfree answerback VB-4322 1 22-key speakerphone VB-43223 22-key speakerphone display with LCD VB-43225 22-key speakerphone LCD display with large VB-43230 34-key telephone with handsfree answerback _ VB-4323 1 34-key speakerphone VB-43233 34-key speakerphone with LCD dis- play 7-7 32 56 72 _~ installation, issue 2 Part No. Section 300 Specifications August 30, 1993 Quantity Description DBS 40 DBS 72 DBS 96 Phone Options VB-433 10 24-key expansion module (EM24) VB-43320 72-key DSS/BLF module (DSS/72) 16 28 36 CPC-A: 4 CPC-B: 8 (up to 4 can be assigned as DSS/72s; up to 4 can be assigned as Attendant Consoles) VB-43884 7 ft. handset cord VB-43885 15 ft. handset cord VB-43886 25 ft. handset cord VB-43890 K-type handset 32 56 72 N/A N/A N/A 1 1 1 1 1 1 1 1 1 2 3 4 Printed Circuit Cards VB-43 110 Cable kit for 2-system connection VB-43410 Call processor card (CPC-A) VB-43411 Call processor card (CPC-B) VB-43420 Service circuit card (SCC-A) VB-4342 1 Service circuit card (SCC-B) VB-4343 1 DTMF signal receiver for 8 SLT lines (MFR/8) VB-435 10 4-port loop-start trunk card (L-TLW4) VB-435 11 s-port loop-start trunk card (L-TRIv8) VB-4354 1 Direct-inward-dialing (DID) VB-4353 1 g-port ground-start (G-TRW8) VB-4356 1 T 1 Interface 1 1 1 VB-43562 Tl MDF card 1 1 1 VB-43563 Tl Sync Unit 1 1 1 VB-436 11 8-port digital extension VB-4362 1 g-port analog extension card (AEC) trunk card trunk card card (DEC) 7-8 (44total) 3 (77total) 4 9 (9 total: 4 Installation, Issue 2 Section 300 Specifications August 30, 1993 nistration Interface Application processor interface (API) VB-4398 1 VMS software VB-43983 ACD software VB-4399 1 PCAS software 7-9 installation, Issue 2 Section Table 7-10. Hardware Part No. 300 Specifications August 3d,lS93 maximums for double-cabinet Description systems Quantity + %% + w$ + 22 + 2% + $2 + S$ @ 22 qq 22 qf3 22 qq 2% qQ 22 Qf3 Phones VB-43210 16-key keyphone w/ handsfree answerback VB-43220 22-key keyphone w/ handsfree answerback VB-4322 1 22-key speakerphone VB-43223 22-key speakerphone w/ LCD display VB-43225 22-key speakerphone 56 72 104 104 128 144 56 52 64 72 w/ large LCD display VB-43230 34-key keyphone w/ handsfree answerback VB-4323 1 34-key keyphone VB-43233 34-key keyphone w/ LCD display Phone Options VB-433 10 24-key expansion 32 44 module (EM24) VB-43320 72-key DSS/B LF module (DSW2) CPC-A: 4 CPC-B: 8 (up to 4 can be assigned as DSS/72s; up to 4 can be assigned as Attendant Consoles) VB-43884 7 ft. handset cord VB-43885 15 ft. handset cord VB-43886 25 ft. handset cord VB-43890 K-type handset 56 7-10 72 104 104 128 144 Installation, Issue 2 Section 300 Specifications August 30, 1993 Quantity Description Part No. + + + + + + S% 2% 22 s3 22 $2 $8 22 44 gj 22 44 z2 44 g Printed Circuit Cards VB-43 110 Cable kit for 2-cab. systems 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 3 3 5 6 7 8 VB-4356 1 Tl Interface 2 2 2 2 2 2 VB-43562 Tl MDF Card 2 2 2 2 2 2 VB-43563 Tl Sync Card 1 1 1 1 1 1 VB-43611 g-port digital extension card 7 9 13 13 VB-43410 Call processor card (CPC-A) VB-434 11 Call processor card (CPC-B) VB-43420 Service circuit card (SCC-A) VB-4342 1 Service circuit card (SCC-B) VB-4343 1 DTMF signal receiver for 8 SLT lines (MFR/S) VB-435 10 4-port loop-start trunk card _ (L-TRK/4) VB-435 11 X-port loop-start trunk card (L-TRK/8) VB-43541 Direct-inward-dialing card (DID) VB-4353 1 g-port ground-start card (G-TRW8) trunk trunk (DEC) VB-43621 &port analog extension card (AEC) _ (7 16 18 total) (U total) (13 total) (13 total) (16 total) (18 total: 6 7-11 7 8 7 8 8 Installation, Section issue 2 Part No. 300 Specifications August 30,1993 Description Quantity + + 2% S% 8s 22 QQ + 22 + %:$3 + %2 + Z$ 22 Qf=l 2% qa 2% f2Q 22 Qf3 2 2 1* 0* Expansion Connectors VB-43 120 Trunk expansion connector VB-43 12 1 2 Extension expansion 2 2 2 -.-.- connector Doorbox Equipment VB-4370 1 Door box adaptor 24 24 48 48 58 64 VB-43705 Door box 48 48 96 96 112 128 1 1 1 1 N/A N/A 2 2 2 2 Optional Equipment VB-43706 Remote Administration Interface (RA 1-A) VB-43707 Remote Administration - 1 1 Interface (RA I-B) VB-2450A-2P Built-in system backup batteries VB-2650-2P Built-in system backup 2 N/A 1 N/A N/A N/A 1 N/A 2 1 1 N/A batteries VB-2089P SLT ringer box VA-43703 Qline VB-43702 Off-premise power failure unit 2 2 2 2 12 14 16 14 16 16 16 16 16 16 16 16 1 1 1 1 1 1 1 1 1 1 1 1 _ extension adaptor VB-43940 Application processor interface (API) VB-439X 1 VMS software VB-439X3 ACD software VB-43991 PCAS software *Note: An expansion connector is not required to use an extension card in the E6flRK slot of a DBS 96. The DBS 96 uses connector CN 14 to accommodate an extension card in the ECflRK slot. 7-12 Installation, Issue 2 Section 300 Specifications August 30,1993 Cabling Specifications Table 7-11. Maximum cabling distances Loop Type and Resistance Key phone, EM/24 Resistance Cable Gauge (AWG) Maximum Cabling Length in Feet (Distance from the DBS) 22 1239 24 779 26 490 22 619 24 779 26 490 22 3097 24 1948 26 1225 40 Ohms 20 Ohms DSS/72 00 Ohms SLT OPX (Loop between the DBS and the OPX Adaptor) OPX (Loop between the DPX Adaptor and a pushbutton SLT) Door-phone (Loop between the DBS and the poorphone Adaptor) Doorphone (Loop between lhe Doorphone Adaptor and the Doorphone) 22 10 Ohms 900 Ohms 1 :excluding end .mpedance) I 10 Ohms 40 Ohms ._ 24 194 26 122 22 27877 24 17532 26 11025 22 I Unit I 26 I 22 I 10Ohms 309 194 1 I 24 I 779 26 I 490 I 24 I 26 7-13 122 I 1239 22 Voice Announce 309 I 309 I 194 122 I Installation, Issue 2 Section 300 Communiciition Specifjcations August 30,1993 Parameters Table 7-12. Voice path from KTELs to DBS Speed Channel Overall communications path 256 kbps D-channel data 16 kbps i B-channel 64 kbps data Table 7-13. Data communications ports ‘art Parameters MDR Interface RS232-C Baud rate 300,1200,4800 Parity Even, odd, or none 4aintenance (RAI card) or 9600 kbps IStop bit length 11, 1.5, or 2 IData bit length IS, 6,7, or 8 (Baud rate I300 (RAI-A) or 300 or 1200 @AI-B) Stop bit length 1 Data bit length 8 Parity Even 7-l 4 Installation, Issue 2 Section 300 Specifications August 30,1993 Signaling Characteristics Table 7-14. Signaling to CO Item Specif”rcation Dial pulse 8 to 11 pulses per second (PPS) Break ratio 58 to 64% Minimum pause 0.7 to 1.0 seconds Trunk start Loop or ground start Table 7-15. Signaling levels Level Item Trunk input (DISA) -40 dBm (minimum) Output from DBS High level: -8 d.Bm (minimum) (at MDF) Low level: -10 dBm (minimum) Distortion Less than 10% 1 Analog station input (Dial status) Analog station output High level: -8 dE%m+/-0.5 dBm (Talk path originated from a Low level: -6 dBm+/-0.5 dBm key phone to an SLT) Tdle 7-16. Transmission specijicahons km Specifxation mpedance 600 Ohms Iverload level 600 Ohms nsertion Loss CO trunk to analog station OdB Analog station to CO trunk OdB CO trunk to digital station OdB Digital station to CO trunk OdB Digital station to digital station 6dB Digital station to analog station 6dB Analog station to digital station 6dB Analog station to analog station 6dB 7-15 Installation, Issue 2 Section 300 Specifications August 30,1993 Tone Characteristics Table 7-17. Tone Phn Tone Name Frequency 1 Timing (seconds) CO Call Tones CO incoming call 550/400 Hz at 16 Hz Programmable Hold recall 55OMOOHz at 16 Hz 0.5 on/3.5 off Transfer recall 550/400 Hz at 16 Hz 0.5 on/3.5 off Trunk queuing 550/400 Hz at 16 Hz 0.5 on/O.5 off/O.5 on/2.5 off CO offhook signal 550 Hz logoff Internal Tones (Key Phones) Dial tone CO incoming call 4OOHz Continuous 550 Hz 1 on/3 off (Prior to CPC-B 3.1) Programmable (CPC-B 3.1 or higher) Callback 4OOHz 1 on/3 off Busy 4OOHz 0.5 on/o.5 off Busy override 4OOHz 0.25 on/O.25 off/O.25 on Splash 550 Hz 0.5 on Error 4OOHz 0.5 on/o.5 off Reminder call 550 Hz 4 on/l off/4 on/l off/4on 1 off/4 on/silence Call waiting 550 Hz 0.25 on/O.25 off/O.25 01-r/7.25 off Key press 1kHz Duration of the key press Internal Tones (SLTs) CO/Station ringing 20 Hz 1 on/3 off 20 Hz 0.5 on/3.5 off 20 Hz Programmable Hold recall Callback Transfer (Prior to CPC-B 2.11) Transfer (CPC-B 2.11 or higher) 7-l 6 f Installation, Issue 2 I Section 300 Tone Natie I Specifications August 30,1993 Frequency 1 SO/400 1 Voice mail ringing Hz at 16 Hz 2 on/2 off Table 7-18. DTMF frequencies Digit 1 t Frequency (.Hz) 697 + 1209 I 2 697 + 1336 3 697 + 1477 4 770 + 1209 5 770 + 1336 6 770 + 1477 7 852 + 1209 8 852 + 1336 9 852 + 1477 * 941 + 1209 0 941 + 1336 # 941 + 1477 7-17 Installation, Issue 2 Section 300 Index August 30,1993 ltidex A Analog extensions DSLTs installation 4-37 wall mounting 3- 16 DSS/72 4-37 DTMF frequencies 7- 17 4-34 B Background music 5-8 Battery backup capacities 7-3 installation 3-9 E EM/24 4-39 EMI filter 4-36 Environmental requirements Extensions connectors 4-29 maximums 2-5 pinouts 4-30 External ringer 5- 16 C Cabinet installation 3- 19 batteries 3-9 cards 3-6 DSLT wall mounting 3- 16 grounding 3-5 key phone wall mounting 3- 13 system iinitialization 3-19 test phone 3-20 wall mounting 3-3 Cabling distances 7- 13 Card installation 3-6 Channel service unit 4- 10 Clock sync cable 4-27 Configurations 2-5 Connector panel 2-3 Cover removal 3-3 CPC description 2-8 F Facility interface codes l-3 FCC registration number l-3 Fractional Tl 4-10 G Grounding l-4,3-5 Ground-start trunks 4-6 H Heat generation 7-3 RAMCLEAR 3- 19 RAMHOLD 3- 19 strap S 1 3-7 SW1 3-19 csu 4-10 Initialization 3-19 Lnput power 7-3 D L DID trunks 4-6 Door box adaptor 5-25 Door phone 5-25 Double-cabinet systems 6- 1 Lightning protection l-4 Line expansion 4-41 Loop-start trunks 4-6 I X-l l-3,7-4 Installation, issue 2 Section 300 Index August 30, 1993 M R MFR cards in double-cabinet systems 6-4 slot locations 2-7 strap S3 6-10 Model numbers l-3 Mounting brackets 3-4 Music-on-hold 5-8 RAI 5-6 Registration number l-3 Remote administration interface 5-6 Ringer equivalence number l-3 RJ48 pinouts 4-23 RS232C 25-pin to 25-pin cable 5-4 25-pin to g-pin cable 5-5 N S Network address signaling code l-3 Network interface codes l-3 New function reset 4- 18,4-25,4-27 see switch 4 3-6 variable resistors 5-9 Service order codes l-3 SLTs 4-34 SMDR 5-3 Specifications backup batteries 7-3 cabling distances 7- 13 communications parameters 7- 14 dimensions and weight 7-4 DTMF frequencies 7- 17 environmental requirements 7-4 feature-related capacities 7-5 hardware maximums 7-7 heat generation 7-3 input power 7-3 power consumption 7-3 signaling 7-15 tone plan 7-16 trunk and line capacities 7-5 Sync cable 4-22,4-25,4-27 Sync unit 4- 19,4-20 0 OPX 5- 10 P Paging 5-14 Part numbers VA-43703 5- 18 VB-2450A-2P 3-9 VB-2650-2P 3-9 VB-43030 l-3 VB-43 120 4-4 1 VB-43121 4-41 VB-435 11 4-6 VB-4370 1 5-25 VB-437025-10 VB-43705 5-25 VB-43706 5-6 VB-43707 5-6 VB-43708 5-2 1 VB-5353 1 4-6 PCAS 5-3 PFU 5-18 Power consumption 7-3 Power failure unit 5- 18 Printed circuit cards card installation 3-6 descriptions 2-6 maximums 2-6 slot locations 2-7 T Tl distance from DBS to CSU 4-22 grounding 4-24 hardware requirements 4-9 MDF card 4-21 Test phone 3-20 , Tone plan 7- 16 x-2 Installation, Issue 2 Section 300 August Trunks maximums 2-5,7-j trunk expansion 4-4 1 trunk numbering single-cabinet systems 4- 11 Trunks and lines 4- 1 U UNA device 5-16 V VA-43703 5- 18 VAU 5-21 VB-2450A-2P 3-9 VB-2650-2P 3-9 VB-43050 l-3 VB-43060 l-3 VB-43 110 4-9 VB-43 120 4-4 1 VB-431214-41 VB-4354 1 4-6 VB-4356 l-4-9 VB-43562 4-9 VB-43563 4-9,4- 19 VB-43564 4-9,4-25 VB-4370 1 5-25 VB-43702 5- 10 VB-43705 5-25 VB-43706 5-6 VB-43707 5-6 VB-43708 5-2 1 Voice Announce Unit 5-21 W Wall mounting cabinets 3-3 DSLTs 3-16 key phones 3-13 x-3 Index 30,1993 MCC/Panasonic’ Business Telephone, Engineering TO: All DBS Dealers FROM: MCC/Panasonic Business Telephone, DATE: Engineering Department Department July 30, 1993 SUBJECT: Documentation Update This documentation update contains new versions of Programming Guidance (Section 400) and Forms and Tables (Section 450). These manuals replace the existing versions of Sections 400 and 450. In addition, Feature Operation (Section 700) has recently been updated and is now being shipped with new CPC cards. The Business Telephone Engineering Department is striving to improve the quality of documentation provided‘to our dealers. To help in this endeavor, please inform us of any corrections you feel should be made. Simply mark up the pages in question and send them to the following address. MCC/Panasonic Business Telephone, Engineering Technical Publications 200 1 Westside Parkway Bldg. 200, Suite 260 Alpharetta, GA 3020 1 Department zce_-_r Digital Business System Section 400 Panasonic Section 400 FE Issue 3 July 1993 DBS Programming Instructions WC-A / 3.0. CPC-B / 2.0 / 3.0 / 4.0 Chapter 1 General Program Outline Prior to programming the system make certain you have completed the following steps. Step 1: Corr6rn-rthe DBS system feature operations meet the end userrequirements as outlined in Section 700. Step 2: ‘-“. ~ ,.,-’ : Prepare section 450 with the end users requirements. Step 3: Confirm the hardware required for the end user. _I._‘ :. ., Step 4: Initialize the system to the default status. See next page for this. Step 5: Follow the completed program thesystem. section 450 to FFI Key System program settings FF2 Key Central Office line program settings FF3 Key Extension program settings FF4 Key Ring Bz Hunt group program settings FF5 Key Flexible key program settings for lines & features FF6 Key Name & Message program settings FF7 Key Toll restriction program settings FE? Key Least cost routing program settings FF9 Key Copy program settings FFIO Key system and personal speed dial program settings The DBS program entries are divided into 10 primary groups stored under FF keys on the phone. The Flexible Function Keys listed to the right show the major programming groups. Each group contains sub groups which combine similar functions together. Section 400 FFl issue 2 July 1993 Before beginning to program a newly installed DHS for the first lime, set the system programs to the default values by following steps 1 through 5 below: 1.TurnoffthepowerfortheMainCabinet. (Both cabinets if a dual cabinet configuration is being used.) WC-A DBS Frogramming Instructfon~ / 3.0, WC-B / 2.0 /-3.0 / 4.0 This procedure must alwap be performed priortoprogrammingtheDBSforthefb-st time.orincaseswhereitisdesir&toretum allchangedprogramming parameters to the default initialized values. Failure to initialize the CPC card may cause operational problems. 2. Slide the CPC RAM switch to the CLEAR position. 3. Turn on the power for the Main Cabinet(s), then wait until the bottom LED on the CPC card stops flashhg. Note: The CPC-B card will take about twice as much time to initialize the memory as a WC-A card does. 4. Slide the CPC RAM switch to-the RAM HOLD position.. 5. Verify the software version in the system from any display telephone by pressing the [ON/OFF]. [CONF], and entering 7777. Before upgrading fi-omone software version to another, you must tit enter the “New Function Reset” command (FF18# l#). For example, if you are upgrading from Version 3.0 toversion 4.0,you must enter this command. However, if you are upgrading to a point release (4.10 to 4.11). you do not need to enter the command. The “New Function Reset” command erases Tl and DID programming. DBS Programming Instructions WC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Section 400 FFl Issue 3 July 1993 Chapter 2 Requirements for p~gramming I 2-l PREPARING PROGRAMMING DATA TABLE . I Prior to programming the DBS, complete Section 450 (Programming Tables). Review the desired functionality with the end user, making any additional changes as required. Ifthe end user has requested specific functionality you are unfaxmliar with, refer to Section 700 to confum the DBS operation prior to installation. , WhenPreparingProgrammingDataTable Section 450. observe the following: Leave the default values for all programmable areas of central o&e lines, extensions and equipment not being connected. Record all program modificationsmade in the programming tables of Section 450. Program address numbers that cannot be changed during normal system operation have notes to this effect. Program address numbers that are specially marked arc available for the specified version(s) of software only. 2-2 HOW TOACCESS RR-G MODE Programming can be performed from the attendant display telephone. An attendant telephone is connected to extension port 1 and has an extension number of 100, for all software versions. Programming is also possible f?om other extensions. See the note in “From a Non Attendant Port”. Section Z-2.” To enter the program mode from the Attendant position perform the following steps: [ON/OFF], [PROG], ##, thenproceedwith the FF key program desired. Name settings can only be programmed from the attendant telephone, or a DSS console connected to it. WhenprogmmminganactiveDBSsystem through the Attendant position in a DBS set for only one attendant, the DBS will automatically change to the “night” mode. 3 -. _ Section 400 FFl Issue 2 July 1993 When programming from a telephone connected to the test terminal (CN3) of the main DBS cabinet, slide the switch on the cabinet to the test mode. This switch provides a direct connection to ports 7 and 8. To enter the programming mode from the test terminal port, perform the following steps: [ON/OFF], #98,9999 (or presently used Authorization code), [PROG]. ##, then proceed with the FF key program desired. The #98 9999 designates this device as a programming port. Entering the authorization code a second time turns the authorization off for this port in software versions olderthan3.17-CPCA, or 2.05-CPC-B. In software versions newer than these, activating the access code at a second programming port automatically turns off the authorization at any previous port that has been activated. DBS Ro@amming instructions CPC-A / 3.0. CPC-B / 2.0 / 3.0 / 4.0 When programming from a display telephone other than the attendant’s, press: [ON/OFF], #98.9999 (orpresentlyused Authorization code). [PROG], ##. then proceed with the [FF] key program address desired. The #98 9999 designates this device as a programming port. You only have to enter the authorization once. Entering the authorization code the second time turns the authorization off in software versions olderthan 3.17-WC-A, or 2.05CPC-B. in software versions newer than these. activating the access code at a second programming port automatically turns off the authorization at any previous port that has been activated. 6 DBSProgrammingInstructions CPC-A/ 3.0, CPC-B/ 2.0 / 3.0 / 4.0 When programming from a terminal connected to the RS232C (SMDR) port, perform the .following steps: 1. Make certain the cables are configured and connected as outlined in Section 300. 2. Make certain the DBS is in the SMDR mode by performing the following steps i?om the attendant port: !’ ! Section 400 FFl Issue3 JuIy 1993 When performing DBS programming changes from a remote location (using an ASCII terminal), perform the following step: 1. Access the DBS through a DISA line. Once the connection is made, press #6. 9999, P. then press enter. from the terminal. [ON/OFF], #93 3. Perform the following steps from the terminal:.. . #99, 9999 4. After the DBS responds, type: P, then press the enter key: When the communication parameters are in the default settings, they should be: A call can be transferred by any extension, if it is a digital phone, to remote programming, provided the call is placed on hold, and #6 9999 is dialed from the attendant position dial pad. This function will only work if the attendant has no other active calls. Active calls can be determined by the appearance of flashing green LED’s at the attendant position. Remote access programming capability through DISA requires an MFR card and special DISA programming. (see [FF2] program addresses). parity check set to yes, 9600 baud. data length 8, 1 start bit and 1 stop bit. See program addresses [FFl], 2, 2. ( l5) for changes to these options. 5 Section 400 FFl Issue 2 JuIy 1993 2-3 PROG- Example entries: WC-A G METHOD of date/time program To set the date from extension port number 1: Press [ON/OFF], [PROG] (“F* is displayed), # (“F#” is displayed), # (“Program Mode” is displayed on line 1, “MAIN MODE” is displayed on line 2). Ffress [FFl]. (“System Program” is displayed on line 1, ‘SELECT SUB-MODE” is displayed on line 2). Press 1, #, (“Select Time Mode” is displayed on line 1, u 1:DATE 2:TIME”. is displayed on line 2). Press 1, #. taDate Set Mode” is displayed on line 1. “MONTH/DATE/YEAR” is displayed on line 2). From the keypad, enter the new date in the following format: Enter month as MM Enter date as DD Enter year as YY DBS ProgrammingInstructions / 3.0. CPC-B / 2.0 / 3.0 / 4.0 Press # to store the program change. After pressing the [ON/OFF] key, the new date is displayed on all phones with the LCD. To continue with the next program address, press the ‘Y#”key instead of the [ON/OFF] key. While programmin g, be sure to confirm the changes being made on the display of the phone being used. Software UPGRADES from CPC-B version 2.0X to 3.0X can be done by changing EPROMS, and mawally IFwn$gwingthepngnzmsthban5otdable in the 2.0X rxrsbnpreviously used. &faulting the CPC-B card prior to the instauationof the 3.0X uersion IS NOT quin?d.2.OXwMonusersthathave LdilwiDJDprq-ams~toaareJiLuy reukw theNOlESjiAhwing /ltW], 8# pm gram addresses. Complete manual reprogramming of all features is not requind. Default values for each pmgmlnalddmssaredenotedbyan f - DBS Programming Instructions CPC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Section 400 FFl Issue 3 July 1993 Default Value i Page (FFI -1-1 ............................ DAY/DATE .......................................................................Jan. 1.1989 ............... 13 [FFI -1-2 ............................ TIME ................................................................................ 12:oo.. ...................... 13 [FFI -2-l-l ......................... CALL DURATION DISPLAY ............................................... Time displayed .......... 13 [FFI -2-l-2 ......................... SMDR/DISPLAY STARTTIMER (30/ 16) ........................... Starts at 16 sec.. ....... 14 [FF 1 -2-l-2 ......................... SMDR/DISPLAY START TIMER (CPC-B 3.0) ...................... Starts at 5 sec.. ......... 14 (FF 1 -2- 1-3 ......................... LEAST COST ROUTING ACCESS ...................................... Pooled trunk access.. 15 (FFI -2-l-4 ......................... OVERRIDE TRS FOR SYS’lEM SPEED DIALING ............... Disabled ................... 15 [FFI -2-l-5 ......................... SSD DISPLAY RESTRIClION ............................................ SSD displayed.. ......... 16 [FFI -2-l-6 ......................... AUTG FLASH REDIAL.. ..................................................... Autoilash .................. 16 [FFI -2-l-7 ........................-ONE-TOUC H CALL ........................................................... Enabled .................... 17 [FFI -2- l-8 ......................... ON-HOOK TRANSFER ...................................................... Enabled .................... 17 [FFl -2-l-9 ......................... CENTRAL OFFICE LINE AUTOMATIC HOLD .................... Disabled ................... 18 [FFl -2-l- 10 ....................... NON-APPEARING CO LINE HOLD ..................................... System hoid .............. 18 [FFI -2-1-11 ....................... SINGLE LINE TELEPHONE FLASH CONlROL .................. Retrieve CO line call .-19 (FFI -2-l- 12 ....................... EXTENSION NUMBER DIGITS .......................................... 3 digits.. .................... 19 Alternate mode ......... 20 [FFI -2-l- 13 ....................... ALTERNATE ATTENDANT ............. . ................................... -2-l- 14 ....................... ATIENDANT INTERCOM CALLING ................................... voice calI ..................20 voice call .................. 21 i::; -2-l- 15 ....................... EXTENSION INTERCOM CALLING .................................... [FFI -2-l- 16 ....................... ALERT TONE FOR VOICE CALLS ..................................... Alert tone sounds......21. [FFI -2-l- 17 ....................... ALERTTONE FOR BUSY OVERRIDE / OHVA.. ................. No sound .................. 22 [FFl -2-l- 18 ....................... SYSTEM INSTALLATION AREA CODE .............................. 1 + Area ....................22 [FFI -2-l-19 ....................... SSDNAMEDISPLAY.. ....................................................... 5names .................... 23 [FFl -2-1-21 ....................... VOICE MAIL BUSY TONE ................................................. Silence ..................... .23 [FFI -2-l-22 ....................... TRANSFER RING PATTERN (CPC-B 3.0) ........................... 3 . 1 set on/ 1 se-coff.. 23 [FFl -2- 1-22 ....................... ATIENDANT OVERFLOW old software (All) ....................... 8 calls .......................24 IFFI -2-l-23 ....................... DELAYED RING ................................................................ No Iines ring.. ............25 bFij-2- 1-24 ....................... SECOND ATIENDANT POSITION attfeature pkg ............. Extension 161 ... ..... ... 25 [FFlJ-2- l-25 ....................... THIRD ATTENDANT POSITION attfeature pkg ................. None ... ......... . ..... .... . .. 26 26 [FFl]-2- l-26 ....................... FOURTH ATTENDANT POSITION a&feature pkg.. ............ None ...._..___._............. [FFl]-2-1-27 ....................... ATlENDANf TRANSFER EXT. attfeature pkg .................. None ..._..._........_........27 Enabled ... ..._.............27 [FFl]-2- 1-28 ....................... ATTENDANT OVERRIDE att.feature pkg.. ......................... [FFlJ-2- l-29.. ..................... ATTENDANT LED ALARM attfeature pkg.. ....................... Enabled .._..._.............28 [FFl]-2- l-30 ....................... EXIENSION (Bu;l DEIAYED RlNG (CPC-B 2.0) ..................... No delayed ring ...... ... 28 [FFl]-2- 1-31 ....................... TRANSFER RlNG PATTERN (CPC-B 3.0) ........................... 3-l set on/l set off ..28 [FFl]-2- 1-31 ....................... ANALGG’IRANSFER RING PATIERN (CPC-B 2.11). ............... .5secon/3.5secoff...28 [FFl]-2- l-32 ....................... MULDPIE DID (CPC-B 3.0) ................................................. Ring at 1 extension ... 29 DID/DNIS (CPC-B 4.0) ........................................ Off .. ..... ..... ..... ... ...... . .. 29 [FFl]-2- l-32 ....................... MI-IL= [FFlJ-2- l-33 ....................... PAGE DURATION (CPC-B 3.0) ............................................ Unlimited ..... ..... ..... ... 29 (FFl]-2- l-34 ....................... SINGLE LINE ‘IEL DISA RING PAmRN (CFC-B 3.0) ............ 1 set on/3 set off .. ... 30 [FFl]-2-2-1 ......................... PARITYCHECK ................................................................ Parity check.. ............30 [FFl]-2-2-2.. ....................... ODD/EVEN PARITY .......................................................... Even Parity ............... 3 1 [FFl]-2-2-3.. ....................... DATA TRANSMISSION SPEED (BAUD RATE) .................... 9600 bps .................. 31 [FFl]-2-2-4 ......................... STOP BlT LENGTH ........................................................... 1 bit .......................... 32 8 bits ........................ 32 [FFl]-2-2-5 ......................... DATA LENGTH ................................................................. [FFl]-2-2-6 ......................... SMDR PRINTING MODE 1 ................................................ outbound & inhound.. 33 Local/long dis t. ......... 33 [FFl]-2-2-7 ......................... SMDR PRlNTlNG MODE 2 .. .............................................. [FFl]-2-2-8 ......................... SMDR PIUIVI-ING MODE 3 ................................................ No header titles .........34 [FFl]-2-2-9 ......................... DATA DUMP MODE. X ON/X OFF.. .................................. No stop control. .........34 [FFl]-2-2- 10 ....................... F&II BAUD RATE (CPC-B 1.0) ............................................. 1200 baud ................ 35 [FFlj-2-3-( l-8) .................... PBXACCESS CODE(S) ..................................................... None .........................35 [FFl]-2-3-(9- 18) .................. AUID PAUSE FOR PBXACCESS CODES 1 THROUGH 8 ....... None ........................ .36 7 Section 400 FFl Issue 2 July 1993 WC-A DBS Pqpmming Insimction~ / 3.0, CPC-B / 2.0 / 3.0 / 4.0 [FFl]-2-4-1 ........................ RING PATIFRNS FOR UNA TERMINALS (M.C & Bl ........... 1 set on 3 set OR...... 37 [FFl]-2-4-(2-g) ................... EXTERNAL PAGE CONTROL FOR PAGING CROUPS .......... No settings ............... 37 ml]-2-5-(l-8)-( l-20) ............ EXIENSION CIASS OF SERVICE (CPC-B 3.0) ........................ Class 0 ...................... 37 l~11-2~~1-100)-@001-~l.. .... VERIFlEDFORCEDACCOUNTCODES(CPC-B 3.0). ................ Noneset.. .................. 38 fFFl]-2-6-(l-100)-2-(0-7) ....... ToLLREsT.FoRvERFoRcED~~CODEs(CpC-B3.0) ...... TypeO.. ..................... 39 (FFl]-3- 1 ........................... [FFlj-3-2 ........................... [FF 11-3-3 ........................... [FFl]-3-4 ........................... [FFl]-3-5 ........................... [FF 11-3-6 ........................... [FFl]-3-7 ........................... (FFl]-3-8 ........................... [FFl]-3-9 ........................... pFl]-3- 10 ......................... [FFl]-3-11 ......................... [FFl]-3- 12 ......................... [FFl]-3-13 ......................... [FFl]-3- 14 ......................... [FFl]-3- 15 ......................... [FFl]-3- 16 ......................... [FFl]-3- 17 ......................... [FFl]-3- 18 ......................... [FFl]-3- 19 ......................... [FFl]-3-20 ......................... [FFl]-3-21 ......................... [FFl]-3-22 ......................... (FFl]-3-23 ......................... [FFl]-3-24 ......................... (FFl]-3-25 ......................... [FFl]-3-26 ......................... jFFl]-3-27 ......................... [FFl]-3-28 ......................... [FFlj-3-29 ......................... AUTO NIGHT MODE START TIME .................................... Not set.. .................... 40 ATTENDANT HOLD RECALL ‘IlMER .................................After 20 set ....__........ 40 EXTENSION HOLD RECALL TIMER ..................................After 140 see ............ 4 1 A’lllZNDAN! TRANSFER RECALL TIMER.. ...................... After 20 set .............. 41 EXIENSION TRANSFER RECALL IIMER .......................... After 140 set _.___. ...... 42 ATTENDANT HUNT GROUP RECALL ‘IIMER ..................... After 20 set .............. 42 EXTENSION HUNT GROUP RECALL ‘IIMER ..................... After 140 set ... ......... 42 ATTENDANT PARK HOLD RECALL TIMER.. ...................... After 20 set ...._......... 43 EXTENSION PARK HOLD RECALL -TlMER ........................ After 140 set ............ 43 ATTENDANT CALL REVERSION nME R. ........................... Afk 20 set .............. 43 UNSUPERVISED CONFERENCE TIMER ........................... 10 min. ..........___....... 44 AU’IOMATIC PAUSE TIMER .............................................. 3.5 set ........... _._....... 44 CEIVlRAL OFFICE FLASH lJMER ..................................... .8 set ....................... 45 SINGLE LINE TEL. ON HOOK FLASH TlMER .................... 200.200- 1500.1500 . 45 CO RING CYCLE DETECIION TlMER ............................... 6 set .............._......... 46 INBOUND RING CYCLE EXPANSION TIMER.. ................... 350 ms.. ......... _. ....... 46 DIAL PAUSE lIMER.. ........................................................ 1.5 set ..........___ ........ 47 PBX LINE FLASH ‘IlMER.. ................................................. .8 set ............___........ 47 CALL FORWARD NO ANSWER TIMER (CFC-B 3.0) ............. 12 set ............ ._._...... 47 GROUND STM DElECTlON TlMER (CFC-B 1.0) ............. 4 set .............__.._...... 48 INBOUND GROUND DETEC’IION TYMER(CPC-B 1.0) ............ 1 set .............__._....... 48 A?TEMIANT ICM HOLD RECU’IIMER (Cm-8 2.0) ............ 20 set ...................... 49 EXIENSION ICM HOFD RECAILlIMER (CIPC-B20) ............. 140 set ..........__........ 49 ATIENDM ICMlRANS. RECALLTIMER (Cl%-B 20) .......:.. 20 set ............__........ 49 EXIENSION ICM’IRANS. RECAI&nMER (CFC-B 20) ........... 140 set .......... .......... 49 CO LJNEDEI&ED RING ‘llMER (CPC-B 3.0) ...................... 12 set ............_......... 50 EXTENSION DELAYED RING TIMER (CPC-B 3.0) ............... 12 sic ............_......... 50 HuNTGROUPNOANSWERRlTVGTlMER(cpC-B3.0) ........... 12 set ...........__......... 50 AUTO DAY MODE WC-B 4.0) ........................................... No setting.. .....__........ 50 [FFl]-4 ........._..._._............... REMOTE [FFl]-6-(l-2) ~ PROGRAMMING ID CODE .... .. ............ ... ............ 9999 ..... ........_._........ 51 [FFll-5 ........ .. ... . ...... .. .. ... ... . DISA ID. CODE .... ......_.. . . .. . .. . . . . . . . . . . . . ... . . . /~.......................... Not set .. . .........__........ 52 ...................... DISA OUTBOUND CALL ID CODES 1 & 2.. ....................... 9999 ........................ 52 (FFl]-7.. ............................. ID CODE FOR SYSTEM PROGRAMMING .......................... 9999.. ....................... 53 [FFl]-8-1 ........................... [FFl]-8-1 ........................... (FFl]-8-2 ........................... [FFl]-8-2 ........................... pFl]-8-3(oooo-9999)(loo_ ............................ .......................................... [FFl]-8-4- l- l ..................... [FFl]-8-4-1-2.. ................... [FFlJ-8-4-l-3 ..................... [FFl]-8-4-l-4 ..................... [FFl]-8-4-2- 1 ..................... [FFlj-8-4-2-2.. ................... [FFl]-8-4-2-3.. ................... (FFl]-8-4-2-4.. ................... [FFl]-8-4-2-5 ..................... [FFlj-8-4-2-6. .................... [FFl]-8-4-2-7 ..................... 8 DID RESET (CPC-B 3.0) ..................................................... No reset.. .................. NEW FUNC’ITON RESET (CFC-B 4.0). ................................. No reset .................... DID RESET CONFIRMATION (CFC-B 3.0). .......................... No confirmation ........ NEW FUNCTION RESET CONFIRMAnON (CI’C-B 4.0) ....... No amhnation ......... 53 54 54 55 INBOUND DID DIALNUMBERS (CFC-B 3.0) .......................... Nonumbers set .......... 55 Tl PROGRAMMING (CFC-B 4.0). .......................................................................... SYSTEM CONFIG .............................................................. DBS 40 .................... 56 IST SYNC ......................................................................... Free run.. ................. 56 None ........................ 58 2ND SYNC ........................................................................ None ........................ 57 3RD SYNC ........................................................................ NEIWORK RE-SYNC TIMER ............................................. No retries ................. 58 DISCON TIMER ................................................................. 200 ms.. ................... 58 1200 ms.. ................. 59 GUARD TIMER ................................................................. 240 seconds.. ........... 59 RLS ACKlIMER ............................................................... OUTPULSE DELAY ........................................................... 500 ms.. ................... 60 WINK TIMEOUT nMER .................................................... 5500 ms ................... 60 INCOMING DETECTION lYMER ........................................ 90 ms.. ..................... 61 ‘) (- ( DBS Programming Instructions CPC-A/ 3.0,CPC-B / 2.0 / 3.0 /4.0 Section 40OFFi Issue 3 July 1993 [FFl]-8-4-2-8 ............ .... .._... ANSWER SUPERV ........ .. ... ........... ........... ......... ...._........... 600 ms ...-..........._.....61 [FFlj-8-4-2-9 ......I............... IMM-GLARE -lIMER .......................................... ......... ..... .. 60 ms ...-f..................62 [FFlj-8-4-2- 10 .......... .......... WK-GIARE TIMER ..... ........ .......... ......................... .......... .. 60 ms .. ....._.........._....62 [[FFlj-8-4-3 ... ....... .... .. ........ DIGITAL PAD SET ... ................ ...... .............. .......... ..._....... By circuit type . ......... 63 [[FFlj-8-4-4- 1- 1 . .. . .-. . . . . . . . .. . TFUJNK CONFIGURATION. MASIER CABINET .......... . .... ... Analog only ...... ....._.._65 [FFl]-8-4-5-1-1 .... ... ........... TRUNK CONFIGURATION, SLAVE CABINET .... ..... ......... ... Analog only ....._...__.... 65 [FFl]-8-4-4-1-2 ....... .... ....... NO. OF Tl CHANNELS., MASTER CABINET .......... ... . ..... .. None ....... ......... ..... .... 65 [FFl]-8-4-5-1-2 ....... .... ....... NO. OF Tl CHANNELS. SLAVE CABINET ._....................... None ....... . ............. .... 65 [FFl]-8-4-4- l-3 .......... ..... ... FRAME FORMAT. MASTER CABINET . ... . . .. . .. . .. . . .. . . . .. . . . .. . . . ESF .... ..... .... ..... ..... .... 66 [FFl]-8-4-5-1-3 ........ .. ........ FRAME FORMAT, SLAVE CABINET ............. ...... .... .... ...... . ESF .... ... ...... ..... ..... .... 66 [FFl]-8-4-4- l-4 .......... ........ CLEAR CHANNEL, MASTER CABINET ................. .. ........ ... AM1 ... ..... ............... .... 66 [FFlj-8-4-5-1-4 .. .... ............ CLEAR CHANNEL. SLAVE CABINET . ............... ....._.... .. .. ... AMI . . .. . . . . . . .. . . . .. . . .. . . . . .. 66 [FFl]-8-4-4-1-5 .......... .. ...... FAILURE MODE, MASTER CABINET .... ............ ..... .... ...... . Mode 1 ..... .... ..... .... .... 67 [FFl]-8-4-5-1-5 ..... ..... ... ...-. FAILURE MODE. SIAVE CABINET ............_......_...............Mode 1 .... .............. .... 67 (FFl]-8-4-4-1-6 .. ......... .... .. . R-LOOPBACK, MASTER CABINET .......................... ... .... ... No .. .... ..... .............. ._..67 [FFl]-8-4-5- l-6 ......... .... .... . R-LQOPBACK, SIAVE CABINEI. .... ........................ .... ..... .. No ....... ... . ......... ..... .... 67 [FFlj-8-4-4-1-8 .......... ........ FLASH KEY OPERATION. MASTER CABINET ... ............. ... None .. .... .......... ...... ... 68 [FFl]-8-4-5- l-8 ....... .. ......... FLASH KEY OPERATION. SLAVE CABINET ........... ..... ... ... None .. . .. . . . .. . . . ... . .. .. . . .. 68 [FFl]-8-4-4-1-7 .......... ..... ... YELL ALARM SEND, MASTER CABINET .......... ..... ...... ... ... Yes . ... ..... .. ... ..... ...... ... 68 [FFl]-8-4-5- l-7 .... ........ ... ... YELL AIARM SEND. SLAVE CABINET .................. .... ..... ... Yes .......... ......... ..... .... 68 [FFl]-8-4-4-2- 1 .. ..... ... .. ...... RED ALARM DETECTION. MASTER CABINET . ... .. ..... ... .. .. 8 ........ ...... .... .... ..... .... 69 [FFl[-8-4-5-2- 1 ........ .. ....... . RED ALARM DETECTION, SLAVE CABINET ......._............. 8 ........ ..... .............. .... 69 [FFl]-8-4-4-2-2 ........ . .... .. ... YELLOW ALARM DETECTION. MASlER CABINET .... .... . .. 50 ms ...... .... .... ..... . ... 69 [FFl]-8-4-5-2-2 ............... ... YELLOW ALARM DE’IECTION, SIAVE CABINET ... ..... .... .. 50 ms ...... ... ..... ......... 69 [FFl]-8-4-4-2-3 ........ .. ........ YELLOW ALARM RECOVERY. MASTER CABINET’ . ..... ... . .. 10 ms ..... ......... ..... .... 70 [FFl]-8-4-5-2-3 ....... .. ......... YELLOW ALARM RECOVERY. SLAVE CABINET ........ ..... .. 10 ms ... .. . ........ ...... ... 70 [FFl]-8-4-4-2-4 ....... .... ....... OTHER ALARMS DETECTION. MASTER CABINET .... .... ... 250 ms .... ... .......... .... 70 [FFl]-8-4-5-2-4 ......... ......... OTHER AIARMS DETECTION. STAVE CABINET .............. 250 ms ... ..... ..... .... .... 70 [FFlj-8-4-4-2-5 ............... ... OTHER ALARMS RECOVERY. MASTER CABINET ...... ..... . 250 ms ... . .... ..... .... .... 7 1 [FFlj-8-4-5-2-5 ....... ... ..... ... OTHER ALARMS RECOVERY. SLAVE CABINET .............. . 250 ms ... .............. ..1.71 .’ [FFl]-8-4-4-3- 1 ......... ..I...... FRAMING LOSS COUNTER MASTER CABINET ......... .... .. 9000 . ..... .......... ... .. .... 71 [FFl]-8-4-5-3-1 .... ... .. ......... FRAMING LOSS COUNTER. SLAVE CABINET .. .......... .... .. 9000 .. . .... ..... .... ..... .... 71 [FFlj-8-4-4-3-2 .......... ........ SLIP COUNlER MASTER CABINET ........................... ... . .. 9000 .. .... ._... .............. 72 L [FFlj-8-4-5-3-2 ... ......... ... ... SLIP COUNTER. SLAVE CABINET .............................. ...... 9000 .. . ... ..... ..... ..... ... . 72 ’ (FFlj-8-4-4-3-3 .......... ... ..... RED ALARM COUNTER MASTER CABINET ......_.............. 9000 . ...... . ........ ..... .... 72 [FFl]-8-4-5-3-3 ............_.....RED ALARM COUNTER SLAVE CABINET .. ..... .. .... .... ..... .. 9000 .. . .... .. .. .......... . ... 72 [FFl]-8-4-4-3-4 ......... . .. ...... LOSS OF SIGNAL COUNTER MASTER CABINET . ...... ..... . 9000 ... ... . .............. . ... 73 [FFl]-8-4-5-3-4 ... .... ........... LOSS OF SIGNAL COUNTER. SLAVE CABINET .. ........ .... .. 9000 *........................ 73 [FFl]-8-4-4-3-5 ....... .. ......... SYNC LOSS COUNTER MASIER CABINET .... ............ .... .. 9000 .. . ... . .......... .... .. .. 73 [FFl]-8-4-5-3-5 ...... .... ........ SYNC LOSS COUNTER SIAVE CABINET .................. ..... .. 9000 ... .. ... ........ ...... ... 73 [FFl]-8-4-4-3-6 ....... .._........YELL ALARM COUNTER MASTER CABINET .......... ... ..... .. 9000 ... ... ..... ..... ...... ... 74 [FFlj-8-4-5-3-6 .. ....... .... ... .. YELL ALARM COUNlER SLAVE CABINET .. ........ .. .. ...... ... 9000 ... .... .............. .. .. 74 [FFl]-8-4-4-4- 1 ........ .. ....... . YELLOW ALARh4 RELAY, MASTER CABINET ...... ........ ... .. . Off . ...._.......................74 [FFlj-8-4-5-4-1 ..._..... ...... ... YELLOW ALARM RELAY, SIAVE CABINET ..........f............ off ..... ..... . ..... ..I.......... 74 [FFl]-8-4-4-4-2 ... ........ ....... RED AulRM RELAY. MASTER CABINn ... .._.................... Off . ...... .. .. .... ..... ..... .... 75 [FFlj-8-4-5-4-2 ... ........ ....... RED ALARM RELAY, SLAVE CABINET ......_...................... Off . ..... .... .. ........ . .... .... 75 [FFl]-8-4-4-4-3 .......... ........ SYNC LOSS RELAY, MASTER CABINET ........... ...... .... ..... .. Off ..... .... . .. ........ ..... .... 75 [FFl]-8-4-5-4-3 ..... ..... ... ..... SYNC LOSS RELAY. SLAVE CABINET ................ .... ..... .... . . off ...... .... . .... ....... ... . ... 75 [FFlj-8-4-4-4-4 ........ .......... FRAME LOSS REIAY. MASTER CABINET .......... ... ..... ..... .. Off . ..... . .. .. .... ..... .... ..... 76 [FFl]-8-4-5-4-4 ........ .....I.... FRAME LOSS RELAY, SLAVE CABINET ................. ..... ... . .. Off . .... ... .. ............... .... 76 [FFlJ-8-4-4-4-5 .... ..... . ... .. ... AIS RELAY. MASIER CABINET .......... ............... ..... .... ..... .. Off . .... ..... .. ... .... ....... ... 76 [FFl]-8-4-5-4-5 ....... .._... ..... AIS RJXAY. SLAVE CABINET ........ ............. ............ ... .._..... Off .. .... ... . ...... ... ....... ... 76 [FFlj-8-4-4-4-6 .. ..... ... ... ..... RELAY RESET, MASTER CABINET .. .......... ... ... ........... ... ... Auto ... ... .. ... ...... ..... .... 77 [FFlj-8-4-5-4-6 ... ...... .. . ...... RELAY RESET, SLAVE CABINET ............_.._......................Auto .. .. ... .. .. ...... ..... .... 77 .. ...... ... Tl TRUNK TYPE ... .. .. ........ .. ..... ................ .. ............... . ..... .. E&M .. . .. ... ... .... .. ........ 78 (FFlj-8-4-6-(1-64)-l [FFl]-8-4-6-( l-64)-2 ........... DID/DNIS . ........ ... . .. .. .. ... ... ... .............. ............... ... .. .... .... .. . Not provided .......... .. . 78 [FFl]-8-4-6-( l-64)-3 ... ........ OUTGOING TYPE .. .... .... ... .. .......... ....................... ...... ..... .. Immediate start .... .... 79 [FFl]-8-4-6-( l-64)-4 ... ........ INCOMING TYPE . .. ... ..... .... ............. ......._... ... ............ ...... .. Immediate start ......,. 79 [FFl]-8-4-6-( l-641-5 .. ..._. . . . . TRUNK MODE ... ... . ... ...... .... ... . .. .... ................... ....... ....... ... Bothway . . .... .... ....... ... 80 [FFl]-8-4-6-( l-641-6 .. .. ....... ROBBED BIT SET .. ... ..... ...... ... ........ .......... .............. ... .... . . . On . .... ..I._. . . . . .. . . . ... . . .. . 80 [FFl]-8-4-6-(l-64)-7 ... ........ INCOMING DIAL .. . .. ............ ..... .. ............. ......... ......... . ....... MT!@ . .... .. .... .... .....-..- 81 [FFl]-8-4-6-(l-64)-8 ._._.......DT SEND ....... ... .... .. .. ........ ... ... ... .. ..... ... .... ..... .................. .. Off ..... .. .. . ..... ..... ....--... 81 [FFl]-8-4-6-(1-64)-g .. ... ...... BTSEND .............. . .. . ........... ..... ..._........ ...... .... ....... ........ .._ Off ..... .. .. . .......... ..... .... 82 [FFl]-8-4-6-( l-64)- 10 . ........ IX- RECEIVE . ... ... .. .._........................................................ off ..... . ..... ......... .... . ... . 82 9 Section 400 FFl Issue 2 July 1993 DBS Rogmmmfng Instructions CPC-A / 3.0, CPGB / 2.0 / 3.0 / 4.0 (FFl)-8-4-S-(1-64)-11 ........ RBTSEND ..... .... .............. ........................ .............._..........Off ........ . .......... .. .._.... 83 [FFlj-8-4-6-( l-64)-(0000-9999)-(100-699) DNIS NUMBER SET .. ........ ..............._..........No Nos. Asstgned . .... 83 [FF2]-( l-64)- 1 .. ... .. ... .......... CENTRAL OFFICE LINE PORT OPERATlON ........... ..... ..... Ail lines tn service ..:. 84 [FF2]-(l-64)-2 .. ... .. ... ..... ..... TOUCH-TONE / PULSE DIALING ... ...... .... .............._...._..._ Touch tone .....-_.__.....84 (FF2]-(l-64)-3 .................... POOLED CO LINE GROUP 9 ACCESS.. .............................All lines accessible ... 85 (FF2]-(l-64)-(4-9) ............... POOLED CO LINE GROUPS 8 l-86 ACCESS ..................... No lines accessible ... 85 (FF2]-( l-64)- 10 .................. CENTRAL OFFICE LINE -IYPE ...........................................Cd’li&. .................... 86 87 (FF2]-(l-64)- 11 .................. DISA AUTO ANSWER ........................................................Disabled ................... [FF2]-(l-64)- 12 .................. PRIVATE CENTRAL OFFICE LINE ..................................... No private lines ........ 87 [FF2]-(l-64)- 13 .................. AUTO PAUSE FOR PBX LdIUE............................................Pause set ................. 88 (FF2]-( l-64)- 14 .................. DIAL-l-ONE DETEClION ...................................................Dial digits after dt .... 88 (FF2]-(l-64)- 15 .................. OUTBOUND M’MJ? SIGNAL DURATION.. .......................... 75 ms on/50 ms off . 88 (FF2]-(l-64)- 16 .................. UNSUPERVISED CO CONFERENCE ................................. Dkabled ................... 89 (FF2]-( l-64)- 17 .................. INBOUND RING SIGNAL PATIF;RN ................................... Synchronized ........... 89 (FF2]-( l-64)- 18 .................. CENIRAL OFFICE LINE DISCONNECT TIMER.. ............... Greater than 350 ms .. 90 [FF2]-(l-64)- 19 .................. DISA SIXFZT TIME ............................................................ Disabled ................... 90 (FF2]-(l-64)-20 .................. DISA END TIME ................................................................Disabled ................... 91 [FF21-(l-64)-21 .................. TRUNKlYPE ................................................................................ L4xp start .................. 91 (FF2]-(l-64)-21 .................. LOOP START/GROUND START LINE (Cl%-B 1.11) ............ Loop start.. ............... 92 (FF2]-(l-64)-21 .................. UxlP ZXm/CRND SIXRT/DlD LINE (CPC-B 20) ............... Loop start ................. 93 (FF2]-( l-64)-22 ................... DID START (CPC-B 2.0) ......................................................Immediate ................ 94 (FF2]-(1X%)-23.. ................. WINK START’flMER (CPC-B 2.0) ........................................200 ms. .................... 94 (FF2]-( l-64)-24 ................... ‘IYME OUT FOR DIALED m DIGl’IS (CFC-B 20) .................. 18 see ....................... 95 (CPC-B 20) ............................. 80 ms. ...................... 95 (FF2]-(l-64)-25 ................... DID lNTERDlGlTllMEOUT ................................................. By circuit type.. ........ 96 (FF2]-(l-643-26 ................... TlPORTCLASS-TRUNK FF2]-( l-64)-26 .................... Tl PORT CLASS - TRUNK (CPC 4.00) ............................... By drcuit type.. ........ 96 [FF3]-(l-144)-1 .................. EXTENSION NUMBERS .................................................... lOOto699(1Oto69). .97 [FF3]-(l-144)-2 .................. ‘IEFXMNAL -NPE ..............................................................Automaticallyset ..... 98 (FF3]-(l-144)-2 .................. TERMINAL TYPE (WC-B 3.0) ..........................................Aut~matkaUy set ..... 99 [FF3]-(l-144)-3 .................. EM/24 PORTASSIGNMENT ............................................. Extension port 0 ....... 100 (FF3]-( l- 144)-4 .................. FORCED LEAST COST ROUTING.. .................................... No forced LCR .......... 10 1 [FF3]-(l-144)-5 .................. FORCED ACCOUNT CODE ...............................................No code set. .............. 101 (FF3]-(l-144)-5 .................. VERIFIED FORCED ACCOUNT CODES (CPC-B 3.0) ........ No code set. .............. 102 (FF3]-(l-1441-6 .................. EXTENSION LOCKOUTCODE .......................................... No code set.. ............. 102 (FF3]-(l-144)-7 .................. OFF HOOK SIGNAL.. .........................................................Disabled ex 100,101 .. 103’ (FF3]-(l-144)-8 .................. CALL WAITING NOTIFICATION TONE / OHVA.. ................ Disabled ................... 103 (FF3]-(l-144)-9 .................. BUSY OVERRIDE SEND ................................................... Enabled.. .................. 104 (FF3]-(l-144)-10 ................ BUSY OVERRIDE RECEIVE .............................................. Enabled.. .................. 104 (FF3]-(l-144)-11 ................ PRIME LINE PICKUP.. .......................................................Disabled ................... 105 [FF3]-(l- 144)- 12 ................ AUTO PICKUP (RING LINE PREFERENCE) ........................ Enable.. .................... 105 (FF3]-(l-144)-13 ................ UNSUPERVISED CONFERENCE ....................................... Disabled ................... 106 106 (FF3]-( l-144)- 14 ................ SMDR REPORT.. ...............................................................Disabled ................... (FF3]-(l-144)-15 ................ OFF HOOK SIGNAL VOLUME ........................................... 2nd level .................. 107 [FF31-(l-1441-16 ................ OFF HOOK SIGNAL PATIGRN.. ......................................... Continuous .............. 107 (FF3]-(l-144)- 17 ................ PSD NAh4E DISPLAY.. ....................................................... 5 names ................... 108 None ........................ 108 [FF3]-(l- 144)-18-25 ........... EXIENSION PAGE GROUP ............................................... [FF3]-( l- 144)-26 ................ DISPLAY WHEN IDIE .......................................................No change ................ 109 (FF3]-( l- 144)-27 ................ DISPLAY DURING DBS DIAL TONE ...................................No change ................ 110 [FF3]-(l-144)-28 ................ DISPLAY WHEN CAluNG AN JXfENSlON ........................... No change.. .............. 110 (FF3]-( l- 144)-29 ................ DISPLAY WHEN ACCESSING CO DIAL TONE ................... No change ................ 111 [FF31-(l-144)-30 ................ DISPLAY WHEN CONVERSING ON A CO LINE .................. No change ................ 111 (FF3]-(l-1441-31 ................ DISPLAY WHEN RECEMNG A PAGE ................................ No change ................ 112 ................. No change.. .............. 112 (FF3]-(l-144)-32 ................ DISPIAYAFlERRECEIVINGACAILWAfI’TONE [FF3]-(l- 144)-33 ................ DISPLAY WHEN DIALlNG AN EXTENSION ........................ No change ................ 113 (FF3]-(l-144)-34 ................ EXIENSION DIRECTORY DISPLAY &XC-B 2.0) ..................... 5 name .................... 113 (FF3]-(l- 144)-35 ................ INBOUND DID DIAL NUMBER (CIX-B 2.0 to 3.0) .............. No numbers assigned .. 114 [FF3)-(l-1441-35 ................ EXlENSlON CLASS OF SERVICE (CPC-B 3.0) .................... Class 0 ..................... 114 [FF3]-(l-144)-36 ................ RINGBACK TONE FROM BUSY SIGNAL (CPC-B 2.0) .............. Enabled .................... 115 (Flq-( l- 1441-37.................. Tl POKI- CL4SS--STA’IlON (CPC-B 4.0) ................................ No setllqq ................ 115 [FF3]-(l- 144)-38 ................ SINGLE LINE TELEPHONE HOOK FJASH (CPC-B 3.0) ........ HeId Itne amss ......... 116 10 DBS Programming Instructions WC-A/ 3.0, CPC-B / 2.0 / 3.0 / 4.0 section 400 FFl Issue 3July 1993 (FF3]-(l-144)-39 .. . . . . . . . . .. . .. . . EXTENSION RING PAl-l-ERN (CPC-6 3.0) .. . . .. . . . .. . . . . .. . . . . . . .. . . Emulates Line rtng..... 117 [FF3]-(l-144)-40 .._.............. DIGKALSLTRECEMNG VOLUME (CPC-B 3.0) . . . .. .. . . . . . . . . . . . . . Normal . . . .. . . ._..._.._...... 117 .. . . .. . . . . . . . .. . . AUTO SET RELOCATlON CODE (CPC-B 3.0) . . .. . . . . .. . . . . . .. . .. . None set . .. . . .. .. . ... . .. ... . 1 18 ]FF3]-(l-144)-41 [FF3]-(l-144)-42 .. . . . . . . . . .. .. . . . PERMANENTCALL FORWARD ‘IYPE (CFC-B 3.0) .. . . . . .. .. . .. . Not set . . . .. . . . ... . ... . . .... . 119 [FF3]-(l-144)-43 . .. . . . . .. . . . . .. . . PERMANJZN’I-CAU, FORWARD EXTENSION (CPC-B 3.0) . . . . .. . Not set . . . . .. . . ... . .. .. . .... . . 119 . . .. . . . .. . . .. . . . . . . ML/MC0 SEPARATION (CPC-B 4.0) . . . . . .. . .. .. . . . .. . . . . . . . . . . .. . . .. . .. . MC0 .. .. .. .. . . ... . . ... . ....__ 120 pF3]-(l-144)-44 . .. .. .. . . .. .. . . . .. . .. . . . . . . . . . . . .. . . . . . . . . LARGE DISPLAY SCREEN APPENDIX . . . . .. . . . . . . .. .. . . .. . . . .. .. . .. . . . .. . . ... . . .._....__...._.......... 121 [FF4]-l-(1-145)-(1-64) [FF4]-l-(151-158)-(1-64) ......... CO DAY RING ASSIGNMENTS ........................................... Msabled ex 100.101 . .126 .............. Disabled .................... 126 ..... CO DAYRINGFORPILOTNUMBERS(CFcB2.0) [FF4]-2-(l-145)-(1-64) [FF4]-2-(151-158)-(l-64) ......... CO NIGHT RING ASSIGNMENTS ....................................... DisabId ex 100.101 . .127 ..... CO NIGHT RJNG FOR PILOT NUMBERS (CPC-B 2.0) ........... Disabled .................... 127 [FF4]-3-(1-S)- 1 .................... ]FF4]-3-(1-S)- 1 .................... [FF4]-3-( l-8)-2 .................... [FF4]-3-(l-8)-(3- 10) ............. [FF4]-3-( l-8)-2-(O-23 ............ [FF4]-3-( l-8)-3 .................... .................... [FF4]-3-(l-8)-4 [FF4]-3-( l-8)-(5- 12) ............. TERMINAL / CIRCULAR HUNT GROUPS ........................... PILOT EXIENSION NUMBER (CPC-B 2.0) .......................... CALL NEXT HUNT GROUP ................................................ . GROUP MEMBER TABLE ........................................ HUNT GROUP SEARCH METHOD (CPC-B 2.0) ................... TRANSFER EXIENSION NUMBER (CPC-B 2.0) ................... TRANSFER lXvlER ............................................................ HUNT GROUP EXlENSION NUMBER.. .............................. ............... CALL COVERAGE p4]4(1-16)-(1-S) GROUP MEMBER TABLE .................... Terminal ................... None ......................... None ......................... None ......................... Terminal ................... None ......................... 2 set ......................... None ......................... 128 129 130 131 13 1 132 133 133 None ......................... 134 ........... CO DAY RING (DELAYED] @XC-B 1.07) ............................. Disabwex. 100.101 . .134 FF41-5-(l-145)-(1-64) (CPC-B 2.0) .......... Disabled.. ................... 135 lFF4]-5(151-158)-(l-64) ......... CO DAY RING (DEIAYED) FORHUNI’GRP. lFF4]-6-(l-145)-(1-64) ............ CO NIGHT RING (DELAYED) &XC-B 2.0) ........................... Disabled ac. 100.101 . .135 rFF4]-6(151-158)~(l-64) ......... CO NGI’. RING 0 FOR HUNl-GRP. (CFC-B 20) .......... DkabkxI ..................... 136 RING TABIE (CPC-B 2.0) .................................. lFF4]-7-(l-144)-(1-144) .......... IXlENSION FF4j-8(1-144)-(I-144) .......... EXIENSION DElAYED RING TABIE; (CPC-B 2.0) ................... Disabled ..................... 136 Disabled ..................... 137 .............. FF KEY ASSIGNMEN-IS FOR EXl-ENSION ........................ C&deys plq-(l-144)-(1-24) FOR DSS CONSOLES .................. coltnekeys ml-( 145- l&i)-( l-24)or(l-72J . FF KEY ASSIGNMEMS .......... coIinekeys m-(149-152)-(l-S)odl-32) ..AmNDANiFEKIURE KEYPACKAGEASSIGNMENIS [FF6]-l-(1-144) ................... EXIENSION pF6]-2-(I- 144)-(00-89) ......... SYSlEM IFFq-3(1- 1441-w-99) m]4-(5-9) SPEED DIAL NAMES.. .................................... MESSAGES.. .................................................... [FF6]-5-( l-64) ....................... CO LINE NAME ASSIGNMENT (CPC-B 2.0) ........................ (FF6]-6-( 1-8) ........................ HUNTGROUPPIWTNAMEASSIGNhQZ~(CPC-B [FF6]-7-( l-5) ....................... CALL WA.ITlNG/OHVA TEXT REPLY (CK-B .......................................... Ext (number). ............ 144 SPEED DIAL NAMES .......................................... .......... PERSONAL ........................ ABSENCE NAME ........................................................... l-48.. ...... 138 l-144 ...... 139 1-144 ...... 141 None ......................... 144 None ......................... 145 None ......................... 145 None ......................... 146 3.0) ......... None ......................... 147 4.0) ............... Default messages ...... 147 CO LINE TOLL RESTRICTlON OVERVIEW.. ......................................................... 149 [FF7]-1-I ............................ INTERNAl-lONAL CALL ~RE-SlRICIlON TYPES 3-6 .... [FF7]- 1-2 ............................ RESTRICIlON DURING INBOUND CALL ........................... [FF7]-1-3 ............................ MAXIMUM DIALED DIGITS FORTRSTYPES 3-6.. ............. 2-6.. .................... FORTRS’IYPES [FF7]- l-(4- 11) .................... .3 DIGlTRESlRICI’lON ................... SEVEN DIGIT TOLL RESlRICnON TYPES 2-6 .................. [FF7]-l-(12-16) [FF7]-2-(3-6) ....................... AREACODETAI3LEFOR-IOURESIRICIlONlYPES3-6 [FF7]-3-(3-6) ....................... OFFICECODETABLE FORTOLLRESIRlC’IlONlYPES Restricted .................. Enabled .................... No hit ..................... Restricted.. ................ Restricted .................. 15 1 15 1 152 152 153 ...... No setting.. ................ 153 3-6 .. No setthg .................. 154 11 Section 400 FFl DBS Rogramming Instructions WC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 1993 [FF7]-4-( l-4) ........ ... .........._.SPECIAL AREA CODE TABLE FOR TRS TYPES 3-6 ..... ..._.. No setting .. .... ............ 155 Issue 2 Jdy [FF7]-5-n-4) .. ......__... ....__.....SPECIAL OFFICE CODE TABLE FOR TYPES 3-6 ... ..... ... .... No set% [FF7]-6-(l-50) ......_..._..........SPECIAL7 DIGVTABlE FORlRS’IWES / ... .. .....~...._.. 156 2-6 . ..... .. .... ... ... ... . No setttng .. ......... ..... .. 157 (FF7j-7-(1-w&)-(1-64) ........... DAY TOLL RESTRICTION lYPES O-7 ................................. Type 7.. ..................... 157 [FF7J-7-(l-144)-65................ DAY TOLL RESTRICnON TYPES O-7 ................................. No setting.. ................ 158 7.. ..................... 158 FF7j-8-(1-b&4)-(1-64) ........... NIGHT TOLL RESIRIC’IION TYPES O-7 ............................. m O-7 ................................ No setting.. ................ 159 m-8-( l-144)-65 ................ NIGHTToILRESlRICIlON?ypEs ]FF7]-9-(1-4) ....................... AREACODETABLE FOR’IRSTYPES 3-6 (GWBALCOpy) .... ....................... OFFICE CODE TABIJZ FOR’lRS TYPES 3-6 (GLOBAL COPY) .. [m-9-(5-8) [FF7]-9-(9- 12) ..................... AREA&OmCECODETABIEFOR?IZS3_6(CU3BALCOPY) [FF7]-9-( 13- 16) ................... SPECIAL OFFICE CODE TRS 3-6 (GLQBAL COPY) ............. No set&-g.. ................ 159 No sett.Q .................. 160 Nosetting.. ................ 161 No settiM.. ................ 162 .......................................... LEAST COST ROUITNG OVERVIEW ..................................................................... 164 [FF8]-l-(1-15)-(000-999) ..... LEAST COST ROUnNG AREA CODE ................................ No settinff .................. 166 ..... LEAST COST ROUllNG OFFICE CODE ............................. No setting .................. 167 [FFS]-2-(l-15)-(000-999) [FFS]-S( l-4)-(000-999) ....... SPECIAL LEAST COST ROUl-lNG AREA CODES TABLES .. No setttq m-4-( .................. 168 l-4)-( l- 15)~(000-999). SPECIAL LEAST COST ROUllNG OFFICE CODE TABLES . No setting.. ................ 168 [FF8]-5-(l-15)-(1-48)-(1-8) ...TlM E PRIOlU-lYROUIETABLES ....................................... No settiq.. ................ 169 [FF8]-S-(1-8)-(1-8)-(1-64) ..... LEAST COST ROUllNG Cd LINE GROUP TABLES ............ No setttq .................. 170 TABLES.. .......... No setting.. ................ 171 [FF8]-7-(l-8) ....................... LEAST COST ROU-l-lNG DIGIT DELJZ-I-ION f [FF8]-8-(1-8) ....................... LEAST COST ROU’IlNG DIGIT ADD TABLES ..................... No setting .................. 172 ]FFQ]-l-(1-64)-(1-64) .......... . CENTRAL OFFICE LINE COPY ...... .. .. ... .... .........m........._.....No settirq .._............._.174 [FF9]-2-(l-144)-(1-144) ....... EXlENSION COPY.. .......................................................... No s&m.. (FF9]-3-( l- 144)-( l- 144) ....... FF KEY COW ................................................................... No set-. ................ 174 ................. 175 .................. 176 [FFlOJ-l-(00-89) ................. SYSTEM SPEED DIAL NUMBERS.. .................................... No set-. [FFlO]-2-(l-14%)-(90-99) ..... PERSONAL SPEED DIAL NUMBERS.. ................................ No settiq.. ................ 177 i 12 Section 400 FFl Issue 3 July 1993 DBS Programming Instructions CPC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 3-l SYSTEM PROGRAM SETTINGS I To set the date to February25,1985, enter the Month, Day and Year as follows: FF1],1#,1#,022595# The correct day is automatically calculated from this information. To reset the dav/date to the default initialized value. Dress IFFll. l#. l#, JCONFl. ION/OFFl. Telephone conversation time with an outside line is normally displayed on telephones with an LCD. The DBS can be programmed so that the call duration time is not displayed. To set the DBS so that the call duration time is not displayed. enter: [IFIFl], 2#, 1w. I#, ow To set the DBS so that the call duration time is displayed, enter: The day and date are also printed on the Station Message Detail Recording Proper LCR (SMDR) printout. operation is dependent upon correct date settings. Peripheral equipment operation may depend on correct date settings. JFFll.2#. l#. l#. l# Proper LCRoperation is dependent upon co~~ecttimesettings.peripheralequipment operation may depend on correct time seuings. To set the time to 3:28 pm, enter the hour and minutes as follows: FFl], 1#,2#, 1528CA To reset the time to the default initialized value. Dress lFFl1. l#. 2#, ICONFl. ION/OFF1 . 13 Section 400 FFl Issue 2 July 1993 Conversation time for central office calls will start to display 16 seconds after the completion of dialing the number, or 16 seconds after the initial ring tone of an inbound call. The start timer can be set to 16 seconds or 30 seconds. WC-A DBS Programming Instruct.io~~ / 3.0, WC-B / 2.0 / 3.0 / 4.0 All incoming calls will start timing 5 seconds after the initial ring tone, even if the call duration display is not activated. To set the SMDR/display timer for 5 seconds, enter: JFFll. 2w. I#.21. O# All incoming calls will start timing 16 seconds after the initial ring tone, even if the call duration display is not activated. To set the SMDR/display timer for 16 seconds. enter: To set the SMDR/display timer for 16 seconds, enter: [eel],2w, l#. 2w. 1w JFFll.2#.l#. 26. OU To set the SMDR / display timer for 30 seconds, enter: To set the SMDR/display timer for 30 seconds, enter: WFll, 2#, l#,2#, 28 [FFl], 2#, l#, 2#, 1W Conversation time for central office calls will start to display 5 seconds after the completion of dialing the number, or 16 seconds after the initial ring tone of an inbound call, or 30 seconds after the initial ring tone of an inbound call. The start timer can be set to 5 seconds. 16 seconds, or 30 seconds. 14 The central office call duration display is set by address [FFl], 2#. l#, l#. WC-B software version 2.00 should be upgraded to version 2.03 to eliminate two intermittent potential SMDR defkiencies in recording field codes. See Technote 8 (March 1992). for complete information. CPC-B versions 3.00 or newer resolves this potential SMDR deficiency. ( DES Programming Instructions WC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Outbound calls can be automatically routed to special carriers when LCR is activated. To access a non LCR line for outbound calls, (when a “9” is dialed). enter: JFFll.2#. I#.39. 08 To automatically access a LCR line for outbound calls, (when a “9” is dialed), enter: /’ cFF1],2#,I#, 3#, l# Section 400 FFl Issue 3 July 1993 A group of SSD numbers or a single SSD number can be used, despite toll restriction (types 2-6) that may be in use for a specific area or offrce code. The speed dial number entry used in this program is the lowest entry number to be able to override toll restriction. All SSD numbers higher than the one entered will also override toll restriction that may be in use for a specific area or office code. To set a group of system speed dial numbers from 56 to 89, (for example), to bypass toll restriction types 2-6, enter: [FFl],26, 1#,4#, 568 All LCRoptions are set at address number W-1. The use of LCR requires cutting the jumper on the CPC card. See Section 300 for specific details on this hardware modification. Make certain to register the DBS with the FCC using the proper registration number when using LCR trunk access programming. To reset the overriding of toll restriction tvnes 2-6 of a grout of svstem sueed dial numbers to the default initialized value. Dress (FF11, 2#. l#. 4#. (CONFL jON/OFFI. If a SLT uses this feature to override toll restriction, there is a 15 second delay before audio is passed to the receiver. 15 Section 400 FFl Issue 2 July 1993 ’ You have the option of displaying, on any LCD phone, the telephone number associated with SSD codes (80-89). This option also effects REDL&L and will display or not display accordingly when redialing one of these SSD codes. Telephone numbers associated with SSD codes (00-79). and all names associated with all SSD codes will always display. To display the telephone number associated with SSD codes 80-89, enter: DBS Programming Instructions CPC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Pressing the REDIAL key will redial the most recently dialed number. To deactivate the use of the redial feature, enter: ml], 21, l#, 6W. O# To enable the use of the redial feature, enter: JFFll. 2W. 1%. 6W. l# JFFll. 2#. I#. 5w. 06 To withhold display of the telephone number associated with SSD codes 8089, enter: FFl], 2#, 19, 5#, 19 Toll restriction for blocks of System speed dial numbers is set at address [FFl], 2#, l#. 4#. Display of 5 or 10 System speed dial numbers on a large display telephone is set at address ]FFl]. 2#. l#, 19#. System speed dial names are set at address [FF6], 2#. (00-89)#. System speed dial numbers are set at address [FFlO], l#, (00-89)#. 16 If the DBS is installed behind a PBX, this feature must be disabled. The central office line flash and the redial flash features are controlled by the same timer. The PBX flash timer is set at address [FFl], 3#, 18#. Central office line type is set at address [FF2]. (l-64)#, lO#. DBS Progmxmning Instructions CPC-A / 3.0. CPC-B / 2.0 / 3.0 / 4.0 The one-touch call feature provides dialing to an extension by pressing a single programmable key, and is enabled by both settings. This feature cannot be deactivated. 8’ An incoming call can be automatically transferred to another extensionbyplacing thecallonhold,dialingan&ensionnumber . . and hanging up. To disable automatic transferring of a call, to an internal extension, enter: pm], 2#, l#* 8#, O# To enable automatic transferring of a call to an internal extension, enter: JFFll. 2#. 1n. 88. 1w ...“fii$&@$ ~~-I- Section 400 FFl Issue 3 July 1993 only central office line calls can be transferred to other extensions. Transfer recall time for attendant(s). is set at address [FFl], 3#, 4#. Transfer recall time for extensions other than the attendant(s), is set at address [FFl], 3#, 5#. Transfer recall time for intercom calls from the attendant(s), is set at address [FFl], 3#, 24#. This feature is found on WC-B ver. 2.00 or newer. so&ware. Transfer recall time for intercom calls from extensions, is set at address [FFlJ, 3#, 2%. This feature is found on WC-B ver. 2.00 or newer sofhvare. Calls transferred by an extension, that recall to the extension, and then are not answered, will transfer -toextension 100. In CPC-B ver. 2.00 and newer, up to 4 attendant positions can be designated. Addresses to be used to set these extensions are [FFl], 2#. l#, 24-27#. The time for this transfer procedure is set at address [FFl], 3#, 9#. If a Voice Announce Unit (VAU model VB-43708) is used, this address must be set to the default setting as follows: [FFl], 2#, I#, 8#, l#. To transfer a call with this feature disabled the [PROG] key must be pressed after dialing an extension, but before hanging up the handset. When this option is enabled in a CPC-B equipped system, intercom calls and central office line calls can be transferred. In systems equipped with a WC-A card, 17 Section 400 FFl Issue 2 July 1993 Automatically places a central office-tie that is in use on system hold, when you press a ringing line key to answer a new inbound call. To disable the automatic hold feature for a call on an existing central oflIce line, when a new central office line call is ringing in, enter: WC-A DBS Pro@ammin. Instructions / 3.0, CPCB / 2.0 / 3.0 / 4.0 Central office line-calls to a telephone that does not have a dedicated key appearance. can be placed on either system hold or exclusive hold. Access to a second central office line while using this feature is not possible. To enable the exclusive hold fature for central of&e lines that do not appear on a telephone. enter: pFlL 2#.1#,9#.0# pFl],2#, l#,lO#,O# To automatically place an existing central office line call on system hold, and to answer a new inbound ringing central office call, enter: To enable the system hold feature for central office lines that do not appear on a telephone, enter: pFl],2#, 1#,9#,1# JFFll, 21. l#.low. l# This hold feature applies to Single-Line Telephones and/or digital telephonesthat do not have a dedicated keys for a central office line(s). 18 DBS Programming Instructions WC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 To provide differing capabilities for SLT hookflash operation, this feature can be set to retrieve DBS dial tone, or to retrieve a central office line caller that has been placed on hold%-omthis telephone. To activate the DBS intercom dial tone as a result of a SLT hookflash, enter: section 400 FF1 Issue 3 July 1993 When installing more than 60 telenhones, you must use a 3-digit (100-699) extension number dialing plan. For sites using fewer than 60 telephones, Zdigit ( 1O-69).or 3digit extension numbers can be used. To set the DBS for 2 digit extension number lengths, enter: pFl], 2w, I#, ll#,O# lFFl],2#, lW, 12#,0## / To retrieve a central office line caller that has been previously placed on hold at this telephone (via a hookswitch flash), enter: To set the DBS for 3 digit extension number lengths, enter: JFFll.2w. l#. ll#. l# JFFll.29. I#. 12w. I## When this feature is set for DBS system dial tone, a caU placed on hold at another telephone can be retrieved by dialing 79 and the extension number that originally placed the call on hold. Thissettingcanadverse~~~ttyother DBS setting that is based on extension numbers. Examples of this are program entries for DSS/BLF keys and call forwarding. ThispmgmrnoptionreouiresaconCnning#, at the conclusion of the programming sequence. 19 Section 400 FFl Issue 2 July 1993 DBS Ro@umning Instructions CPC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 The alternate attendant extension wiII have attendant features and can receive overfknv intercom calls if the primary attendant extension is busy. To set attendant intercom calls to “tone” calling, enter: To enable an alternate extension, enter: To set attendant intercom calls to “voice” caIling. enter: [eel],2#, l#, 14W.06 pm], 2#, l#, 13#,0# JFFll.2#. lW.146. l# To have no provision for an alternate attendant, enter: An alert tone for voice calling is set at address [FFl], 2#. l#, 16#. In CPC-B software versions earlier than 2.00. ifaSLTtmnsfersacentraIoi3celine caI.Ito an extension set for call forward no answer, or calI forward busy, no answer, This feature is not available if the *AttendwdFeaturePack~"isusedwith the call wiII not transfer if addresses [FFl], 2#, l#, 14 & 15# are set for tone CPC-B 2.00 or later software. calling (O#). If this setting is required, CaIIs transferred by an extension, that tmnsfeninga~tmIofEcelinecaIIkoma recall to the extension. and then are not SLT to an extension set as such can be answered, wiIl transfer to the extension completed by dialing an “8” after the set as the attendant at this address. extensionnumbertowhichthecaIIeristobe ‘The time for this transfer procedure is set transferredis diakd. CR-B software verat address (FFl], 3#, 9#. sionsnewerthan2.05donotrequimthe%” tobediaIedafterthe&ensionnumberis diakd. SeeTechnotes 9 & 12 (March 1992) for completetionnation. Ifthis addressis set to IFFlIt 2#. l#, 14#,l# Pmicd'dir@, asopposedto ringtone, and aVoice AnnounceUnit (modelVB-43708)is connecfedto the DBS, the VAU wiII not Intercom calls from an attendant answeranintercomcaUtoitunlessthecaIIer telephone can be established with a ring diaIsa”1”akrtheVAU~ionnumber. tone, or directly by voice. After the See Technote 14 (March1992)for complete connectionisestablished,theattendantcan information. changeii-omonetotheotherbydiaIing”1”. pFll. 2w. l#. 13w. l# 20 DBS Programming Instructions WC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Intercom calls from an extension (non attendant) telephone can be established with a ring tone or by voice. After the connection is established, the extension user can change from one to the other by dialing “1”. _. To set extension intercom caIls to “tone” calling, enter: Section 400 FFL Issue 3 July 1993 If this address is set to [FFl]. 2#, l#. 1%. l# rvoice” caIIing), as opposed to ring tone, and a Voice Announce Unit (model VB-43708) is connected to the DBS. the VAU will not answer an intercom calI to it unIess the caller dials a “1” after the VAU extension number. See Technote 14 (March 1992) for complete information. [eel], 2w, I#, 15#, on Tosetextensionintercomcallingto”voice” caII.ing,enter: / .. / Dll. 2#. l#. 1%. I# An alert tone for voice caUing is set at address [FFl], 2#, l#, 16#. In CPC-B software versions earlier than 2.00, if a SLT transfers a central office line calI to an extension set for caII forward no answer, or calI forward busy, no answer, the ca.II wiII not transfer if addresses [FFl], 2#, l#, 14 & 15# are set for tone calIing (0% If this setting is required, transferring a central office line calI from a SLT to an extension set as such can be completed by diaIing an “8” after the extension number to which the caller is to be transferred is dialed. CPC-B software versions newer than 2.05 do not require the “8” to be dialed after the extension number is dialed. c..S. T~cBL-r\t~~ 0 IzI 1 c) fA/l.-arr.k 1 aa fnr An initial splash tone for “voice” intercom c&Is can be sounded for 0.5 second before the caller’s audio path is connected. Intercom caI.Iscan be set for no initiaI alert tone by entering: prlrll. 2#. 16. 16#. OW Intercomcallscanbesetforaninftialalert tone by entering: ml], 28, I#, 16#,1# Section 400 FFl Issue 2 July 1993 Ifan active central office caIl is interrupted by another caller. on an extension set for busy override, an alert tone can precede the interruption. To have no alert tone preceding an interruption of an active central office line call, enter: WC-A DBS Programming Instructions / 3.0, CPC-B / 2.0 / 3.0 / 4.0 When a “1” must be dialed preceding an areacode to make along distance call, this option must be set. If long distance dialing requires the dialing of a “1” prior to the area code, enter: [eelI, 2W, l#, 18#,0# JFFlL 2#. 1s. 17#.0# To provide an alert tone preceding an intenuption of an active central o&e line call, enter: If long distance diaIing does not require the dialingofa’1”priorto dialing an area code. enter: JFFll.2#. l#. 18W. l# pFl]* 2w, 18, 17#, 1w A conference call, or a conversation on a telephone which has off hook voice announce enabled, cannot be interrupted by the busy override feature. Extensions to be interrupted, are set at address [FITS], (1- 144)#, lO#. 22 This setting must be enabled when toll restriction and/or LCR is used. Toll restriction programming is set with [FM] addresses. Least cost routing programming is set with [FFB] addresses. DBS Programming Instructions CPC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Section 400 FFl Issue 3 July 1993 Five or ten names can be displayed on the LCD telephone directory at once. When 10 are chosen, the maximum length for each of the names is limited to 7 characters. To set LCD. directories capability, enter: jFFll.an. for 5 name JPml. 2#. 1#.21#.0# l#. 19#.0# To set the DBS to send a busy tone at the conclusion of a voice mail call, enter: To set LCD directories for 10 name capability, enter: pFl],2#, The DBS can be set to send a busy tone or to send silence to a voice-mail port(s) at the conclusion of a call. To set the DBS to send silence at the conclusion of a voice mail call, enter: ~1],2#. 1#,21#, l# l#, 19#, 1n .. To restrict a certain block of system speed dial numbers, see address [FFl]. 2#, l#, 4#. To enable or disable the display of System speed dialnumbers seeaddress [FFl]. 2#. l#, 5#. To assign a name to a system speed dial number, see address [FFG]. 2#, (00-89)#. Toassignanumbertoasystemspeeddial bin, see address [FFlO], l#, (OO-89)#. To utilize variable ring patterns for a transferred call (specifically to amodem or SLT user requiring ID of a transferred call), this option must be used. To set the transfer ring pattern to .4 sec. on / 3.6 sec. off. enter: pm, 2#. 1#.22#.0# To set the transfer ring pattern to three .8 sec. on .2 sec. off bursts / 1.0 sec. off, enter: fml], 2#, 1#,22#, 1w 23 Section 400 FFl Issue 2 July 1993 DBS Programming Instructions CPC-A / 3.0, CPGB / 2.0 / 3.0 / 4.0 f To set the transfer ring pattern to .8 sec. on burst / .2 sec. off, .8 sec. on / 2.2 sec. off enter: pm], 21, 1#,22#,2# To set the transfer ring pattern to .8 sec. on / 2.2 sec. off, enter:: pm]* 2#, 1#,22#,3# To set the transfer ring pattern to .8 sec. on / 3.2 sec. off, enter: Toplacealimitonthenumberofincoming calls that can be stacked to the first attendant, a value must be placed in this program. Calls exceedingthe set limit are automatically transferred to other extensions. The day and night delayed ring tables determine which extension(s) receive overflow calls. To set the attendant overflow feature to 8 calls, for example, enter: mm 2w. 1#,22#.8# [eel], 2w, 1#,22#,4# L... To set the transfer ring pattern to .8 sec. on / 5.2 sec. off, enter: (FF1].2#, 1#,22#,5# To set the transfer ring pattern to .8 sec. on / 3.2 sec. off / .8 sec. on / 7.2 sec. off, enter: ml). 2W, 1#,22#,6# Hold recalls, transferred recalls, and reversion calls are included in this number. Hold recalls are dependent on attendantandextensionholdtimersfound in addresses [FFl] 3#. 2# & 3#. Transfer recalls are dependent on attendant and extension transfer timers found in addresses [FFl] 3#, 4# & 5#. Hunt group recalls are dependent on attendant and extension hunt group timers found in addresses [FFl] 3#, 6# & 7#. Reversion recalls are dependent on attendant reversion timers found in program address (FFl] 3#, 2# & lO#. The attendant telephone is not included as an overflow position in the delayed ring table(s). 24 DBS Programming I.nstnxtions WC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 An alternate central pattern is assigned ringing tables. section 400 ITI Is6ue3July1993 office line ring in the delayed To disallow the use of delayed assignments..in the DBS. enter: ring To set any DBS extension number to be the second attendant position, this option must be used. To set extension number 103 to be attendant position 2, for example. enter: JFFll. 2W. 1#.23#.0# pFl],2#* ToaUowtheuseofdelayedringass@mrents in the DBS, enten To reset the second attendant no&ion to the default initialized value. Dress IFFlG 2#. l#. 24#. lOl#. ON/OFF. tFF1],2#, 1#,23#, 103w l# . .. Delayed address Delayed address 1#,24#, day ring programmmg [FF4], 5#. night ring programming [FF4], 6#. is set at is set at To clear the second attendant position from extension number 101, set the program address [FFl], 2#. l#. 24#, ICONFJ. IOWOFFI. The only way the second attendant positioncanbeclearedistohaveadisplay phone installed on the port. The extension number must number that is valid for the site. be a Installation of Attendant feature package so&ware involves the removal of EPROM chip 1 from the CPC-B card, and substitution of the chip with one specifically designed with the special Attendant features. Be sure the new EPROM is installed in the proper direction. See Technote 4 (September 1991). for complete information. 25 Section 400 FFl Issue 2 July 1993 WC-A DBS Programming Instructions / 3.0, CPC-B / 2.0 /.3-O / 4.0 f To set any DBS extension number to be the third attendant, this option must be used. To set any DBS extension number to be the fourth attendant, this option must be used. To set extension 104 to be attendant position 3. for example, enter: To set extension 105 to be attendant position 4, for example. enter: pFl],2#, ml].2#, 1#,25#, 104# 1#,26#, 105W To reset the third attendant nosition to the default initialized value. press IFFll. 2#, l#. 25#. ICONFl. ION/OFFl. To reset the fourth extension nosition to the default initialized value. Dress 1FFlG 2#. l#. 26#. ICONFl. lON/OFFl. Installation of Attendant feature package software involves the removal of EPROM chip 1 from the CPC-B card, and substitution of the chip with one specifically designed with the special Attendant features. Be sure the new EPROM is installed in the proper direction. See Technote 4 (September 1991). for complete information. Installation of Attendant feature package software involves the removal of EPROM chip 1 from the CPC-B card, and substitution of the chip with one specifically designed with the special Attendant features. Be sure the new EPROM is installed in the proper direction. See Technote 4 (September 1991). for complete information. 26 Section4OO FFl 3 July 1093 DBS Programming Instructiox~ WC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Iesue To set any extension number to be the overflow position to which calls will flow when the attendant(s) are all busy, this option must be used. To set any attendant to be able to override an existing conversation on a non attendant telephone, this option must be used. To set extension 106, for example, to be the overflow extension forthe attendant(s), enter: To disable all designated attendant positions to override existing conversations on non attendant telephones, enter: p1],2#, I#, 27#, 106# pFl],2#, To reset the attendant overflow extension position to the default iniUallzed val e, press IFFll. 2#. l#. 27#. WON:], ON/OFF. 1#,28#,0# To enable all designated attendant positions to override existing conversations on non attendant telephones. enter: JFFll. 2#. 1#.28#. l# This extension cannot be a pilot number. Installation ofAttendant feature package software involves the removal of EPROM chip 1 from the CPC-B card. and substitution of the chip with one specifkally designed with the special Attendant features. Be sure the new EPROM is installed in the proper direction. See Technote 4 (September 199 1). for complete in.Sonnation. Busy override splash tone is set with / program address [FFl], 2#, l#. 17#. Installation of At&dam feature package tsofhm involves the removal of EPROM chip 1 from the CPC-B card, and substitution of the chip with one spedficalty designed with the special Attendant features. Be sure the new EPROM is installed in the proper direction. See Technote 4 (September 1991). for complete kknnation. 27 Section 400 Issue 2 July FFl 1993 DBS Programming Instructions CPC-A / 3.0. CPC-B / 2.0 /.3.0 / 4.0 To set an FF key that has been designated as an alarm key on an attendant(s) telephone to light, this option must be used. When a ringing extension is not answered, calls can be distributed to other extensions on the basis of extension delayed ring programming. To disable the alarm key(s) on attendant telephones from lighting, enter: To disable the extension delayed ring option, enter: pm], Fell. 2#, l#, 29#, on To enable the alarm key(s) on attendant telephones to light, enter: pml. 2#. 1w. 308. ow To enable the extension delayed ring option, enter: 2w. l#, 29#. I# Lnstallation of Attendant feature package software involves the removal of EPROM chip 1 from the CPC-B card. and substitution of the chip with one specifically designed with -the special Attendant features. Be sure the new EPROM is installed in the proper direction. See Technote 4 (September 199 1). for complete information. Thisfeatureisusedtosetthetmnsferxing signs pattern for devices connected to an analog extension port of the DBS. Any of 1 seven different ring pattern can be ’ chosen. M End of Attendant Feature Package ,5 Seconds ON / 3.5 M I# 3.0 Seconds ON/ I .O Second OFF 2# 2.0 ON / 2.0 Seconds :3t 1 .O Seccmd ON /2.0 41 1 .O Second ON / 3.0 Seconds OFF !i# 1 .O Seccmd ON / 5.0 Seconds OFF OptiOIlS Srconds Seconds 1.O Second ( )N I 7.0 Secmds 28 OFF OFF OFF DBS Programming Instructiom~ CPC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Four digit Direct Inward Dial numbers can be set to ring at one extension port, or at multiple extension ports. To set DID numbers to only ring at one extension, enter: JFFll. 2W. 1#.32#.0# To set DID numbers to ring at multiple extensions, enter: ml],2#, 1#,32#, l# When this feature is set to ” 1”. all &e.nsion ports that have a DID number asigned will simultaneously ring on an inbound Central O&x call. Ifthe setting of thisfeatureis”O”,andaDIDnumberhas been assigned to multiple &en&on ports, only the lowest number extension portwill w. . Also, if this feature is set to “1”. and multiple extension ports have a DID number assigned, but some or all of them are call forwarded, ONLY the lowest extension port number will call forward after the call forward timer expires. The remaining extension ports will ring from the DID assignment until the call foxwarding has started. If this feature is set to ” 1”. and multiple extension ports have a DID number assigned. and one (not the lowest port number) is call forwarded. the remaining extension ports will ring ikom the DID assignment until the call forwarding has started. Section 400 FFl Issue 3 July 1993 This programming address controls two functions. Ifonlyanalogtrunksareused,aItums on multiple DID numbering. Multiple DID numbering allows the assignment of one DID number to multiple extensions. If one DID/DNIS number is assigned to multiple stations, the stations ring simultaneouslywhen the DID or DMS number is dialed. IfTl trunks are used, a I also turns on DNIS (Dialed Number Identiiication Service). DNISisavailableonlywithTltrunks. More than one DNIS number can be assigned to a single extension. o=off l=On The option to set the duration that the page circuit will be active can be set for a deiIned or unlimited time. Tosetthepageduraliontimetounknikd, en& jFF11, 2#. 1n. 33#.0# To limit the page duration time to 60 seconds, enter: pm], 2#, I#, 33#, 1w 29 Section 400 Issue 2 July FFl 1993 WC-A The ring pattern to a device that is connected to a Panasonic ringer box, and receives an inbound DISA call can be set to mering patterns. The pattern can be set to a one second on, three second off ring burst, or it can follow any of the patterns found in the normal Central Oi&etransferringpattemsfoundin[FF1]. 2#, l#, 22#. DBS Programming Instructions / 3.0, WC-B / 2.0 / 3.0 / 4.0 This part of the communication parameters checks for errors in the tmnsmission of data for SMDR application products, and local/remote pro-g. To disable the parity check for all transmission of datathmugh the SMDR port enterI [eel], 2%,2#, lW, ow TosettheSLTDiSAringpattemto on / 3.0 set off, enter: Jmll. l.Osec, Tosettheparitycheckforalltransmission of data through the SMDR port, enter: 2R. 1#.34#.0# EFll. 21y.21. I#. l# To set the SLT DISA ring pattern to be the same as the Central Office transfer ring pattern setting, enter: pF1],2#, 30 1#,34#, l# Be Sure to properly set all axnmunication Programming dwfien modifjling any single addressvalue. Communication parametersaresetwithaddressesthatare found at [FFl], 2#, 2#, 1 through lO##. DBS Programming Instructions WC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 If the parity check has been set, this option determines whether the check is based on an even count or an odd count. To set the parity check for an odd value, enter: pm]* section 400 FFl Issue 3 July 1993 The data transmission speeds between the DBS SMDR port and peripheral equipment can be set in arange from 300 bits per second to 9600 bits per second. To set the data transmission speedto 300 bps, enter: 2#,2#, 2#,OW fFFl],2#,2#,3#, To set the parity check for an even value. enter: JFFll.2#.2#.2#. 1w To set the data transmission speed to 1200 bps, enter: l# pm], Be sure to pmpexiy set all axnmunication pmgmmming addresses when modifjing anysingleaddressvaiue. Communication parameters are set with addresses that are found at lFFl], 2#, 2#. 1 thmugh lo??. 2#,2#, 3#,2# To set the data transmission speed to 4800 bps, enter: pl], 2#, 2#, 3#,3# To set the data transmission speed to 9600 bps. enter: plw. 2#.2#. 3#.4# Be sure to proper@ set all communication programming addresses when modifying single address value. Communication parameters are setwith addresses that are found at [FFl), 2#, 2#. 1 through lO#. 31 Section 400 FFl Issue 2 July 1993 WC-A DBS Programming Instructiona / 3.0, CPC-B / 2.0 / 3.0 / 4.0 f ‘This option sets the length of the stop-bit for transmitted data. Sets the length of *he transmitted data string at 5 to 8 bits. To set the length of the stop bit data to 1 bit. enter: To set the length of the data string at 5 bits, enter: ~ll.2#,2#.4#. CFFl], 2w, 2w. w, 1w l# To set the length of the stop bit data to 1.5 bits, enter: To set the length of the data string at 6 bits, enter: pFl],2#,2#,48,2# WFl],2#,2#. To set the length of the stop bit data to 2 bits, enter: To set the length of the data string at 7 bits, enter: [eel], 2#,2#,4#, ::......: ::.:..,: :)J::> :::>.. DJ&p@ IFFl],2#,2#,5#, 3# Be sure to properly set all communication addresses when modifying any single address value. Communication parameters are set with addresses that are found at [FFll, 2#, 2#, 1 through lO#. 5W, 2W 3% To set the length of the data string at 8 bits, enter: 11.2#.2#. 5#.4# ,*~ E3esure to properly set all communication addresses when modifying any single address value. Communication parameters are set with addresses that are found at (FFl], 2#, 2#. 1 through lO#. 32 f- DBS Programming Instructions WC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Section 400 FFl Issue 3 July 1993 The SMDR printer can record data for outgoing calls only or both outbound and inbound calls. The SMDR printer can record data on long-distance calls only or on all types of outbound calls. To set the SMDR. to record only outbound call information, enter: To record call data only on long distance calls, enter: EFl], [IFFl], 2#, 2#, 6#, OW 2#, 28, 7#, O# To set the SMDR to record inbound and outbound call information, enter: To record call data on all types of outbound calls, enter: FFll. jFF11. 2#. 2W. 7#. l# 2#. 21. 6#. l# The system must be in the SMDR mode so that the printer can provide usable SMDR data. This is done by performing the following action from the attendant extension: [ON/OFF], #, 93, [ON/OFF]. Al communication settings between the printer and the DBS must be matched. [FFl], 2#, 2#, 1 through 5# addresses encompass these options. Be sure to properly set all communication addresses when modifying any single address value. Communication parameters are set with addresses that are found at [FFl], 2#, 2#, 1 through lO#. CPC-B software version 2.00 should be upgraded to version 2.05 to eliminate two intermittent potential SMDR deficiencies in recording field codes. See Technote 8 & 12 (March 1992). for complete information. Be sure to properly set all communication programming addresses when modifying any single address value. Communication parameters are set with addresses that are found at [FFl], 2#, 2#, 1 through lO#. CPC-B software version 2.00 should be upgraded to version .2.05 to eliminate two intermittent potential SMDR deficiencies in recording field codes. SeeTechnotes 8 & 12 (March 1992). for complete information. 33 Section 400 FFl Issue 2 July 1993 WC-A DBS Programming h~~tn~ction~~ / 3.0, CPCB / 2.0 / 3.0 / 4.0 f Titles such as Time, Duration and CO# are printed every 60 lines if this feature is enabled. To disable the printing of a title line on every 60th line of the SMDR report, enter: JFFll. 2#.2#. 8#. 0# To set the printing of a title line on every 60th line of the SMDR report, enter: The X-On/X-Off feature of the DBS is a k&ware switch” to temporarily stop the DBS fkom sending data out the SMDR portiftheprinterbufferhasreceivedmore data than it can print. The ability to send a control code to the DBS can be enabled on most commercially available printers. To disable the X-On/X-Off feature of the DBS, so that SMDR data always flows from the SMDR port, enter: mm leel],2#,2#,8#. Be sure to properly set all communication addresses when modifying any single address value. Communication parameters are set with addresses that are found at [FF’l], 2#, 2#, 1 through lO#+. CRC-B software version 2.00 should be upgraded to version 2.05 to eliminate two intermittent potential SMDR deficiencies in recording field codes. SeeTechnotes 8 81 12 (March 1992). for complete information. 34 2#.2#.9#.0# 19 To enable the X-On/X-Off feature of the DBS, so that SMDR data will temporarily stop flowing when the printer bulk is fiAl, enter: rFFll,2#,2#, 9n, 1n Be sure to properly set all communication addresses when modifying any single address Communication value. parameters are set with addresses that are found at [FFl], 2#, 2#. 1 through lO#. CRC-B software version 2.00 should be upgraded to version 2.05 to eliminate two intermittent potential SMDR deficiencies in recording field codes. See Technotes 8 & 12 (March 1992). for complete information. c- DBS Programming Inst~ctions / 3.0, CPC-B/ 2.0 / 3.0 / 4.0 Section 400 FFl Issue.3 July 1993 WC-A The baud rate that is used for remote programming capability can be set to 300 or 1200 baud. To set the baud rate for remote progmmmingcapabilityto 3OObaud. enter: fH@Fl],2#,2#, lO#,O# The DBS has the capability to dial 8 different PBX access codes. These codes can be one, two. or three digits in length. Thepurposeofthisfeatureissothatwhen the DBS is installed behind a PBX or Centrex, and toll restriction has been set on the DBS, the DBS will disregard the PBX access code digit(s) as part of the dialed number. To set the baud rate for remote programming capability to 1200 baud, enter: To store “9” as the Grst PBX access code (for example), enter: jmll. pFl],2#,3#,1#,9# 2#.2#. low. 1n To set the second PBX access code of “8” (for example), enter: When a remote administration “B” card is used, either baud rate setting can be utilized. However when a remote administration “B” card is used with a dual DBS having a voice mail system connected to an analog extension port, the baud rate must be set to 300 bps. See Technote 3 (April 1991) for complete information. When a remote administration “A” card is used, only the 300 baud rate setting can be used. Parity check, even or odd parity, and stop-bit length parameters are fixed on the WC-B card. The use of peripheral equipment with this card necessitateSthat the equipment communication pammeters must be able to be modified. Be sure to properiy set all communication addresses when modifying any single address value. Communication pammeters are set with addressesthat are found at [FFl), 2#, 2#, 1 though lO#. To reset the PBX dial access code feature tothedefaukinitializedvalue.~ressfFFll, 2#. 3#. (l-8)#. ICONFl#. fON/OFFl. Use (FFl l] to store rr*nas awild card dialed digit. Central office line type is set with program address [FFZ?],(l-64)#. lO#. The first parameter of the program code (l-8). identies the number of the access code. The second parameter of the program code (O-999 or O*-99*), identifies the actual coderequired to access the PBX or Centrex. Section 400 FFl Issue 2 July 1993 To automatically insert a pause in the PBX access code dialing (and SSD. PSD codes), after the output of the first and/or second, and/or third code number, use this option. The purpose for the use of this pause is that it may take several seconds to connect with a central office telephone line. To set a pause after automatic outpuke of the first dialed digit, (which is assumed to be L(1” in this example), enter: pFl],2#,3#, 9#, l# To set a pause after automatic outpulse of the second dialed digit, (which is assumed to be “2” in this example), enter: DBS Programming Instructions CPC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 To set a pause after automatic outpulse of the sixth dialed digit. (which is assumed to be “6” in this example), enter: leel],2#,3#, To set a pause after automatic outpulse of the seventh dialed digit, (which is assumed to be “7” in this example), enter: [FFl], 2#, 3W, 15#, 7W To set a pause after automatic outpulse of the eighth dialed digit, (which is assumed to be “8” in this example), enter: @Wl].2#,3#, pFl],2#,3#, [eel], 2w, 3#, 12#,4# To set a pause after automatic outpuke of the fifth dialed digit, (which is assumed to be “5” in this example), enter: 36 To reset the automatic cause for PBX access code dialing to the default initialized value. Dress lFF11. 2#. 3#, ]CONFl#. lON/OFFI. 11#,3# To set a pause after automatic outpulse of the fourth dialed digit, (which is assumed to be “4” in this example), enter: pm], 16W.81 10#,2# To set apause after automatic outpuke of the third dialed digit. (whichis assumed to be “3” in this example), enter: rFFl], 2#,3#, 14#,6# 2#, 3#, 13#,5# lhe pause timer value is set with address [FFl], 3#. 12#. Central ofIke line flash timer options are set at address [FF2], (l-64)+!. 13#. DBS Programming In8t~~ction.s WC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 The ring pattern for the universal night answer (UNA) relay-terminals can be set foracontinuousorintermittent ringburst. section 400 FFl Issue 3 July 1993 To enableaccesstoextemalpaginggroups 0 through 7. the relay(s) must be activated. To set the ring pattern for a 1 second on/ 3 second off pattern, enter: JFFll. 2#.4#. l#.OW To set the ring pattern for a continuous ring burst, enter: c j pFl],2#,4#, ng@yJg$& .::.. .:..::.:I.::: lW, 1w To reset the external nage interface to the default initialized value Dress. IFFll. 2#, #. ICONFl. lON/OFFl. When using a non central office sound. source for the buzzer, select 1 second on/ 3 second off to simulate an incomingring. Seesection 300, Insta.Uation Instructions, for more information on UNA. To establish a central office line ring over external page speakers when the DBS is in the day mode, (and WC-A software is being used) see address (FF4], l#, 73#. To establish a central of&e line ring over external page speakers when the DBS is in the night mode, (and WC-A sofkvare is being used) see address ]FF4], 2#. 73#. To establish a central office line ring over external page speakers when the DBS is in the day mode, (and WC-B software is being used) see address fFF4], l#, 145#. To establish a central office line ring over external page speakers when the DBS is in the night mode, (and WC-B softwareis being used) see address [FF4], l#. 145#. Extension class of service provides a method to set defined groups of extension features to a class of senrice. This class of service is then assigned to an extension or group of extensions, as desired. The 20 extension features can be assigned in any order and in any amount to any of the 8 classes of service. 37 section 400 Issue 2 July FFl 1993 DBS Pro@amd.n~ hstnrctions CPC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 The 20 allowable features that can be classified into grouping are: any class of service There are 100 verified forced account codes available for use. A four digit account code ranging from 0001 to 9999 is checked against a list of up to 100 preset values. If the value of the code matches one of the preset values, Central Office line access is granted. Fa8tum / 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Dial Tone On/Off 1#50) Head/Handset Exchange (#51) BGM On/Off (#53) (Absence Message Set/Reset (71) Call Forward Set/Reset (72) Do Not Disturb (73) Station Lockout (74) Park Access (75) Park Pick Up (76) Meet Me Answer (771 IUNA Pickuo (78) IDirect pick Up (79) /Group Pick Up (70) (Tone/Voice Mode (1) /Message Waiting Set (2) IBusy Override (4) Icall waitin&? (3) Single Une Telephone Transfer For example, to set verified forced account code 1 to a value of 8888, enter: [eel], I 6#, l#, 8888W For example, to set verified forced account code 56 to a value of 5656, enter: CFFl],2#, 6#,56#, 5656# To reset the ve&ed forced account code parameter to the default initial&d value, press IFFll. 2#. 6#t. (l-lOO)#. lCOm . ~ON/OFFl. (8) To set the extension class of sewice to the default initialized value. press IFFll. 2#, 5#. (l-8)#. (l-20)#. O#. iON/OFFl. The default value of this feature sets full restriction on all classes of service. The extension programmmg for this feature, [FF3], (OOl-144)#, 35#, provides for all features to be available on all extension ports. When the DBS is in the default condition, the extension programming of this feature takes precedence. 38 2#, Forced Account codes found in earlier versions of software have been replaced by this feature. The account code feature (non forced) remains. A veiled forced account code of 0000 is invalid. When viewing an SMDR report, the verified forced account that was used to access a Central Office line will appear starting in position 70 of the call record line. DBS Programming Instructions CPC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Verified forced account codes can have a toll restriction class of service assigned to them. A caller that uses a particular account codewith atoll restriction class of service assigned to it would then be allowed to dial any telephone number allowed under the toll restriction class of service for the verified forced account code.Theextensiontollrestrictionclassof service in this case would be overridden. Section 400 FFl Issue 3 July 1993 To set verified account code number 100, for example, to have a toll restriction class of “type 3”. enter: IFFll, 2#, 6#, lOO#, 2#,3# To set verified account code number 63, for example, to have a toll restriction class of “type 4”. enter: [eel], 29,6#, 63#, 2#, 4W To set verified account code number 5, for example, to have a toll restriction class of “type 0”. enter: To set vetied account code number 36. for example, to have a toll restriction class of “type 5”. enter: Wl], 2#, 6#, 36#, 2W.58 To set verified account code number 40, for example, to have a toll restriction class of “type 1”. enter: ml], 2#,6#,40#,2#, To set verified account code number 44, for example, to have a toll restriction class of “type 6’. enter: 1W ml], To set vetied account code number 22, for example, to have a toll restriction class of “type 2”. enter: 2#,6#, 44#, 2#, 6U To set verified account code number 61, for example, to have a toll restriction class of “Iypc 7”. enter: [eel], 2#,6#,22#,2#,2# Bl], 2#,6#,61#,2#,7# 39 Section4OOFFl Issue2JuIylQQS ‘This option sets a time for the DBS to automatically switch from day to night mode. DBSPro@amm~~~ctions WC-A/ S.O.CPCB / 2.0 / 3.0 / 4.0 A central office line that has been placed on hold at the attendant extension, will recall that attendant extension in the amount of time set in this feature. To set a night mode start time of 8:02 pm, (for example) enter: pwl],3#, 1#,2002# To set anight mode start time of midnight, (for example) enter: pF1],3#,1#,oooo# To disable the automatic m&t mode start time. and reset it to the default initialized value Dress. IFFll. 3#. l#. ICONFl. ION/ OFFl. Automatic night start time is dependent on the accuracy of the DBS clock. See address (FFl], l#, 2#, HHMM. 40 cm NoRed 7t4 14OsecOnds DBS Programming Instructions WC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 section 400 FFl Issue 3 July 1993 A central of&e line call transferred to an extension by the attendant, that is left unanswered, will recall to the attendant extensionintheamountofUmesetinthis feature. A central oflice line that has been placed on hold by a non-attendant extension, will recall that extension in the amount of time set in this feature. o# No Recall 7# 14ofL?econds I& 20Secoods a# 160 seconds # 80!3ecmh ll# 220 5# loo 12# 24oisecmds SeaRIds !5iecalds . ._ When a central office line call is placed on hold at an extension. and the call is not answered, the call will recall the extension. If the call is not answered at the original holding extension, the call will transfer to the attendant extension(s). 41 Section 400 FFl Issue 2 July 1993 WC-A A central office line call transferred to another extension that is left unanswered, will recall to the transferring extension in the amount of time set in this feature. o/t NolhA 7# 14osfxmds When a central office line call is transferred to an extension, and the call is not answered, the call will recall to the transferring extension. If the call is not answered at the original transferring extension, the call will transfer to the attendant extension(s). 42 DBS ProgrammingInstnmtions / 3.0. CPC-B / 2.0 / 3.0 / 4.0 A central office line call transferred to a hunt group by the attendant, that is left unanswered, will recall to the attendant extension in the amount of time set in this feature. on No Recall fry 14OSeCOtldS lit - 8ft 160 seconds 2# 4oz3ecods w 180 seamds 3# 6oseaKKis IOU -2m.?eaJn&~ # Bosemnds 111 22oseconds 5# 1OOZkCOdS 12# 24oseculA 6# 120 secunds A central o&e line call transferred to a hunt group by a non attendant &ension that is left unanswered, will recall to the extension in the amount of time set in this feature. T&!l ‘. DBS Programming I.nstructions CPC-A / 3.0. CPCB / 2.0 / 3.0 / 4.0 Section 400 FFl hmue 3 July 1993 A central of&e line call that is parked by the attendant in any of the 10 park orbits, will recall to the attendant in the amount of time set in this feature. This timer determines how long a recalling hold call will re-ring the attendant(s). I 3# I 6ot3camds I *o#I 2ooseoDnds I 11 A central of&e line call that is parked by a non attendant extension in any of the 10 park orbits, will recall to the extension in the amount of time set in this feature. ExtensionrecallswUlringattheextension for the length of time set in this option before reverting to the attendant. This feature is not available when the DBS is in the night settjng. Section 400 Issue 2 July FFl 1993 The length of time a conference call can continue between 2 central office lines, after a DBS extension drops out is set with this program. At the conclusion of the timer, the conferenced central office lineswill automatically disconnect. This timer also applies to outbound central office line calls made through the DISA line. To allow specific central of&e lines to be used for unsupervised conference calls, set program address [FF2], (l-64)#, 16#. To allow specific extensions to be used for unsupervised conference calls, set address [FF3], (l- 144)#, 13#. 44 WC-A DBS Programming Instructions / 3.0. CPC-B / 2.0 / 3.0 / 4.0 This feature is used to set the length of the pause that is automatically inserted during the dialing of the PBX access code. Each time the [REDIAL] key is pressed during the entry of PBX access code numbers, one pause time is stored. This timer also sets the pause time when a pause is inserted in a personal or system speed dial number. Section 400 FFl lssuti 3 July 1993 DBS Programming Instructions WC-A / 3.0. CPC-B / 2.0 / 3.0 / 4.0 This feature sets the time to release an active central office line when pressing the [FLASH] or (REDIAL] key. ! F&h al B.-mllds .2 Seconds lO# .9 .3 .secorKl.s 11# (For future use.) 12# (For future use.) No Seconds Seconds 1.5 seconds 2.0 seconds 3# .4 4# .5 scconcls 13# 2.5 Seconds (For uure use.) 5# .6 Seconds 14# (For future use.) 8# .7 Seconds 15# 3.5 seconds (For f&u-e use.1 ’ To set the central office line flash on a SLT to flash or disconnect when the hook switch is pressed, use this feature. 3.0 seconcls Single line telephones must press the hookswitch and dial “87 to activate this feature. ms 1 200-500 ms 1 >500 ms l# 4200 ms 200-750 ms >750 ms 2# 4200 ms 200- 1000 ms > 1000 ms 3# 4200 ms 200- 1200 ms >1200 ms 4# 400 ms 200- 1500 ms >1500 ms 5# 4200 ms NONE >200 ms 6# 4200 ms 30- 140 ms 9dCl ms O# 1 400 After setting this timer, the D&3 must be turned off to set the option. 45 section 400 Issue 2 July FFl 1993 WC-A For the DBS to detect the length of time it takes for the central office to complete a fiAl ring cycle, this detection timer must be set. Ifthe central office has a ring cycle of 1 on and 4 off. for example, the DBS setting should be placed at 6 to account for two rings and one silent period of four second duration. OI UL 4 seaonds 2t 8 SeoDnds 31) 10 fsccmds Ixistructions 3.0 / 4.0 2.0 / This timer expands the ring cycle to compensate for the time the DBS initcally requires to detect the ring source. OI kurpansloo a* .40 seconds 3# .5 sannds 90 .45 seconds 2# .lO Sccoado 101 so 31 .lS secon& 11a .55 Eiecmds 4# -2o- 12* 60 51 .25seauMl¶ 13# 61 .30- 14n IurI.35 If this timer is set for to short of a time period, the systemwUnotrecognizevalid centml ofke ring signals. DBS Ro@amming / 3.0. CPGB / I 151 ’ seconds seconds .6!5 seconds .70 seconds I .75 seconds Setting this timer for longer or shorter periods oftimewill cause the first audible ring cycle to be different from the source ring cycle. DBS Programming InstrUctions WC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 To set a pause before the outpulse of digits after access of a central office line, use this feature. Time Section 400 FFl Issue 3 July 1993 Ifan extension that has been set with call forward/no answer, a call to that extension will ring for the period of time set in this feature. If the call is unanswered at the end of the timed period, the call will automatically transfer to an extension that has been designated in setting up the call forward option. The PBX flash timer sets the amount of preprogrammed time that is assigned to the [FLASH] key, for the release of a FBX line. OI No Flash 61 .7 tckmnds II .2 .su%Jds ztt 21 3 .sccorKls 81 .9 slxonds 31 .4 slxods 91 1.0 seconds 4r 5 t3econds 101 1.1 slxonds 5# .6 Samnds .,......*?. a.jq@$p&$ When the DBS is behind a PBX, the flash feature can be used to place a call on hold. 47 Section 400 Issue 2 July FFl 1993 DBS Pro#ammin~ I.nstructions CPC-A / 3.0, CPGB / 2.0 / 3.0 / 4.0 When ground start lines are used, the DBS sends a ground signal to the centml of&e and waits for a return signal. When a return signal is detected, the DBS starts the line connection process. If a return signal is not detected within the sped&d time set in this feature, the system regards the trunk as not available and sends a busy tone to the caller. 3w 4s 3sealfKl 71 7 8umnis 8# 8 SXONIS This feature is only available with the use of a CFC-B card. A ground-start trunk card (W-43531) is required for ground start trunk connections. Central office line ports on this card can be conElgured as loop or ground start ports. This timer determines how long aground signal from the central office must be present in order to start the connection process. When the ground signal is detected, the line LED will turn red indicating that the trunk is in use, even though the call has not been processed. To activate the ground detection timer, . set the parameters for the loop-start/ ground-start type to ground-start in [FF2], 21# address. Install ground-start trunk card (VB 43531) according to the instructions in section 300. Setting this timer for less then 3 seconds can cause false incoming calls. This is due to the possibility of the ground not being removed quickly at the end of a call. , 423’ DBS Programming Instructions CPC-A / 3.0. CPC-B / 2.0 / 3.0 / 4.0 CaJls made by an attendant(s) to another extension, that have subsequently been placed on hold by the attendant, will recall the attendant in the time designated by this timer. Time Ttule I O# No Recall 7r 140 seamds 21 40 Seconds 91 180 seconds 31 60 seconds 101 200 seoonds 4x 60 sesonds 11r 220 seconds 5w loo 12s 240 Seconds 6X I seconds section 400 FFl lssui 3 July 1993 A call transferred to an extension by an attendant, that has not been answered by the extension will recall the attendant in the time designated by this timer. O# No F&call lit 7w 140 SeaJnds 8X 160 seomds 3# 60 .semnds lO# 200 .semnds 41 60 seconds 111 220 sesonds 5w 6W I 100 SeaJrKls 11201 24osecmd-1 120 seconds 120 Eieaxlds Calls made by an extension to another extension, #at have subsequently been placed on hold by the calling extension, will recall the calling extension in the time designated by this timer. A call transferred to an extension by another extension, that has not been answered will recall the calling extension in the time designated by this timer. DBSRogramm~Instructiom WC-A/ 3.0,CPC-B / 2.0 J 3.0 / 4.0 Section 400 FFl Issue 2 July 1993 If a Central Office line has been set to ring on an extension(s), and the call is not picked up, this timer determines the amount of time it will ring there until extensions that have been set for delayed ringing on a Central Oflice line will begin to ring. If an -ension call is ringing at another extension, and the call is not picked up, this timer determines the amount of time it will ring there until extensions that have been set for delayed ringing for extension callswillbegintoring. If a call has entered a hunt group, and an idle extension in the group starts to ring, but the call is not picked up, this timer determines the time that the extension will ring before the next idle extension in the hunt group starts to ring. 2ii - 31 After 16 Seumds 7W ( Afta 32 6eamds 1 104 Afta44seamda ll# Ana46second8 15U 1 A&r 64 6axmds 1 AutomaticDayModeallowstheDBStogo into day mode automatically. Automatic Night Mode (FFl, 3#, l#) allows the DBS to go into night mode automatically. To turn automatic day mode off, enter: FF13# 29# CONF key ON/OFF key# 1. If only one of the auto modes is turned on, the NIGHT key is used to turn off the auto mode. For instance, if night mode DBS Programming Instructions CPC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Section 400 FFl Issue 3 July 1993 has been activated automatically, the attendant must press the NIGHT key to go into day mode. 2. Knowledge of the 4-digit DISA ID code. (See-[FFl], l# through 5# program 2. If both auto day and auto might modes are turned on, the attendant NIGHT key cannot be used. 3. After the DBS automatically answers your inbound call on the preset DISA line with the intercom dialing tone, remote programmingcanbeginbydialing#6and the 4-digit remote-programming ID code. 3. Ifboth auto-modes are set, the starting times must differ by at least one hour. 4. When one auto mode is turned on, the mode cannot be reset by the NIGHT key until 3 minutes after the auto mode is activated. (Whenbothautomodesareset, the NIGHT key cannot be used.] addresses]. 4. An attendant or extension user can manuaily transfer the remote programmer into programming by putting the remote programmer on hold, dialing #6. and the 4 digit remote programming lD code. 5. The following remote operations are . possible: al Remote programming: If a remote programming ID code is set, a dumb terminal or PC can be used to program the DBS from a remote site or on site, by connecting to the RS232C interface. Remotely setting any DBS parameter, just as would be done with on site P~gramming~ b) Bus monitor data: To set the remote programming ID code to 0001, for example, enter: [eel], 4#, ooo1n To reset the remote nro~ramrning ID code to the default initialized value, press IFFll. 4#. lCONF1. ION/OFFl. Remotelyviewbusmon.itordata..whichis commonly used to troubleshoot operational problems. This may be possible in real time. depending on the buffer of the device being used. Remote programming of the DBS requires the foIlowing: 1. A central o&e line that is set with DISA CapZlbility. 51 Section 400 issue 2 July FFI 1993 WC-A DBS Programming Instructions / 3.0. WC-B / 2.0 / 3.0 / 4.0 The DISAID code provides direct access to a DBS intercom dial tone, on an inbound central ofIke Iine that is preprogrammed as a DISA Iine. To provide an inbound DBS caller with access to “fresh” outbound central office dial tone, a four digit access code is required. To set the DISA ID code to 0001, for example, enter: To set the first DISA outgoing call ID code to 0001, for example, enter: pFl1, St, OoolW IFFlI,6#, To reset the DISA ID code to the default initiaIized value. Dress IFFll. 5#. ICONfl ION/OFFl. To reset the first DISA outgoiw calI ID code to the default initiaked value, press IFFll. 6#. l#. ICONFl. ION/OFFl. The default setting of the DBS supplies intercom dial tone to a Iine defined as a DISA line. If a DISA ID code is stored in place of the default setting (via remote programming) an intercom dial tone wiII not be heard, but rather a DISA dial tone (fast busy tone). The DISA dial tone is a signal to proceed with your caII until you enter the stored DISA ID code. After the DISA ID code is entered, the intercom dial tone is presented. This provides the opportunity to make a DBS extension caII. To provide an inbound DBS caller with access to “fresh” outbound central office dial tone, a four digit access code is required. To set the second DISA outgoing caII ID code to 0002, for example, enter: WF1],6#, To make an outbound central office Iine call. enter #7, dial 9 or 81-86 (to access a central ofke line), then dial the 4-digit DISA ID code. See (FFl], 6#, l# and 2# addresses. 52 lW, OOOl# 2W, 0002# To reset the second DISA outgoing caII ID code to the default initiahzed value,. press IFFll. 6#. 2% ICONFl. ION/OFFl. DBS Programming Instructions WC-A / 3.0. CPC-B / 2.0 / 3.0 / 4.0 To perform DBS programming ikom an extension other than the attendant position, this option must be set. The 4-digit ID code set in this option must be used as part of the access attempt to program the DBS. when a non attendant position is used in this manner. To set the ID code for system programming to 000 1, for example, enter: Section 400 FFl Issue 3 July 1993 Direct Inward Dial numbers that have been set up as a part of WC-B ver. 2.11 or older software, need to be defaulted with the use of this program after upgrading a DBS to ver. 3.00 software. Also, at any time that a default of ALL assigned DID numbers is desired. this program must be used. To choose not to reset existing DID number assignments, enter: pFll.8#. c- / To reset the ID code for svstem promamming to the default initialized value. Dress IFFll. 7#. ICONFl. ION/OFFl. l#.O# At any time a reset of all assigned DID numbers to the default value (no DID numbers assigned) is desired, enter: DrIrl], 8#. I#, 1n Only one non attendant extension can be a programming extension at a particular time. To set a different non attendant position as the programming &en&on. cancel the capability of the first extension by reentering the 4digit ID code at the original non attendant extension, then enter the same ID code at the second extension. DID settings have to be manually configured if the DBS has a software version older than 3.00, that is being upgraded to version 3.00 or newer. Before this manual reconfigurafion can be done however, the DID reset program ([FFl], 8#, l#), must be done. On CPC-A software versions later than 3.2 1, and WC-B versions later than 2.00, entering the ID code for system programming at a second extension, will automatically cancel the programming capabiltty that may have been previously set but not canceled at a different extension. The maximum amount of DID number assignments that a DBS can have is 500. Multiple DID number assignments canbe assigned to any extension port, and/or the same DID number can be assigned to multiple extension ports. Each DID assignment uses one of the 500 that are available. 53 Section 400 Issue 2 July FFl 1993 DBS Programming Instructi01~1 CPC-A / 3.0,CPC-B / 2.0 / 3.0 /4.0 c This is a cor&rmation program for the resetting of DID numher assignments that can be accomplished with the use of program number [FFl], 8#, l#. To not reset the assignments, enter: DID number DID number j?'Fll. 8#.2#.0# To reset all of the assignments, enter: ml), BW,2#, 1W DID&tingshavet&emaWlllycO~ ifthe DBS has a software version older than 3.00, that is being upgraded to version 3.00 or newer. Before this manual reco&gumtion can be done however. the DID reset program ([FFl]. 8#, l#), must be done. The maximum amount of DID number assignments that a DES can have is 500. Multiple DID number assignments can be assigned to any extension port, and/or the same DID number can he assigned to multiple extension ports. Each DID assignment uses one of the 500 that are available. 54 Resets program settings stored in SAM (Static Random Access Memory). The reset must be performed before upgrading from one software version to another. For example. if you are upsadirq from Version 3.00 toVersion4.00, you need to perform the reset. However, if you are upgradiq to a point release (4.10 to 4.11). you do not need to perform the reset. CkNo (retain settinfls1 l=Yes (clear settings) c. DBS Programming Instructions CPC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 The purpose of this display is to make sure you want to reset the data Enter “0” or ” 1,” depending on whether you want to complete or cancel the reset. ::‘“‘~~~~~. ~~~ O=Do not reset l=Reset 1. If you enter a “1,” the following display appears: CONFmM 0: NO 1: YES 2. This command erases a.UTl and DID programming. Section 400 FFl issue 3 July 1993 Direct inward dialed numtws that have been dialed by a cakr need to be assigned to extension ports, so that the number dialed will ring on all extensions they are supposed to appear on. A DID number can be set to ring on muhiple extensions, or only one extension. To set DID number 4444 to ring on extension number 120, for example, enter: Wll, 8#, 3#, 4Q44#, 120# To set DID number 6358 to ring on extension number- 500, for example, -LT. enter: @WI], 8#,3#,6358#, 5oon To reset DID numbers that have been assigned to extensions to the default initialized value. Dress lFF1’. 8#. 3#, didWCXX#. lCONFl#. ION/OFF. 55 Section 400 FFl Issue 2 July 1993 I Tl DBS Programming @iWuctions CPC-A / 3.0. CPC-B / 2.0 / 3.0 / 4.0 PROGRAMMZN cwcKsETTnvGs I G OPTlONS Allpcmmekm inthissectionreferbCPC-B, Vet-son4.00 or newer. The following information describes programming parameters for the Tl Interface. The descriptions of each parameter include alist of available options and the associated programming address. Default options are shown underlined. Tl SYSTEM SFXTINGS The Sync Card (installed on the WC-B) providesamethod ofsynchronizingtheDBS with the public network. This parameter determines the first clocking source for network synchronizmon. If the first source kils, the system will switch to the second source. The system will attempt to go back to the first source based on thevalue entered under the Network Re-sync Timer. The system considers a clock source to have failed when the slip rate error counter is exceededwithin a 24-hour period. In most cases, the 1st sync source is set to “1.” Idenmes the system size. Optlons M 4p 1 =DB!5 72 2=DBS 3=DBS must cabinet.) 96 40 be 4=DBS IS S=DBS must cabinet.) For changes to this parameter to take effect, the system must be powered down, then back up again. + DES the 40 slave + DBS supportrd.) 40 in 72 not 72 be + tn DEB the 72 slave 6=DE3s 96 + DBS 40 7=DL3S 96 + DEE 72 R=DL3S 96 + DEE 96 Cl-1 VI VT1 To apply changes to this parameter, power the system down, then back up. 56 DBS Programming Inst~ctions WC-A / 3.0. CPC-B / 2.0 / 3.0 / 4.0 Determines the source of clocking for the second sync source. The system will attempt to switch from the second source back to the first source based on the value entered under “Network Re-sync Tfmer.” lfthe second source fails and the first source is not working, the system will switch to the third source.. ln most cases, a system with one Tl has the 2nd sync source set to “3.” Systems with two Tls normally have the 2nd sync source set to “2.” One of the three sync sources should be set to “3” (free run). A free-run setting is needed, so the DBS Tl can provide its own clocking if the network clock fails. Options Section 400 FFl Issue 3 July 1993 Deterrnines the source of clocking for the third sync source. The third sync source is used ifboth the first and second source fail. The system will attempt to switch from the third source back to the first source based on the value entered under “Network Re_._ sync Timer.” In most cases, a system with one Tl has the 3rd sync source set to “0.” Systems with two Tl s normally have the 3rd sync source set to “3.” One of the three sync sources should be set to “3” (free run). A free-run setting is needed, so the DBSTl can provide its own clocking if the network clock fails. O=None l=Tl of the master 2=Tl of the slave cabinet 3=Free run (internal cabinet clocking) For changes to this parameter to take effect, the system must be powered down, then back up. For changes to this paraxneter to take effect, the system must be powered down, then back up again. 57 Section 400 FFl Issue 2 July 1993 WC-A DBS Programming Instnictions / 3.0, CPC-B / 2.0 / 3.0 / 4.0 I f lf one clock source falls, the system will switch to another clock source. The re-sync timer determines how often the system attempts to return to the original clock source. For example, if the first clock source (1st sync) f&, the system switches to the second source. However, the system will try to return to the fxst source based on the resync timer. Ifthesecondsourcefailsandthefirstsource continues to be out-of service, the system switches to the third source. Again, the resync timer determines how often the system will attempt to return to the first source. 3ptions Determines how long the DBS waits before sending a disconnect signal from the Tl to the CO. (II&e CO Disconnect Timer (FF2 (l64)# 18# (0-15#)] determines how long the system waits to receive a disconnect signal from the CO.) 3ptions o-15 (1) rralues 0= 15Oms 1=200ms 2=25Oms 3=3ooms O-25 O=lmmechatc the first clock (DBS returns tmmedlately.) 4=4ooms to !XiOOms I-24=hours (Determines how often the DBS attempts to return to the first clock) I f- 25=no reties (DBS attemDt to PO hack clock.1 does not to the tlrst 6= 1OOOms 7=15ooms 8=2oooms ( 9=25OOms I 10=3000ms 11=35OOms 12=Off (DES does not automatically send a disconnect signal.) When the system attempts to go back to the fI.rst clock source, existing calls will be disconnected. For changes to this pammeter the system must back up. to take effect, be powered down, then ‘- Sectfon Issue 400 FFl 1993 WC-A 2 July DBS Programming Instructions / 3.0, CPC-B / 2.0 / 3.0 / 4.0 / .. Determines how long the system waits before outpulsing dialed digits to the network. 3ptions o-15 Values O=lOO Ins 1=300 ms 2=500 Ins 3=700 ms Whenwink-start signaling is used, the DBS waits for a wink-start signal fi-om the CO when a user goes ofbok. Once the DBS receives a wink start, the DBS sends a CO dial tone to the extension. This timer determines how long the DBS waits for a wink signal once an extension goes ofbook. lptions o-15 Ialues 0=150 ms ms 1=250 In.5 6=1500 ms 2=5ooms 7=1700 ms 3=7!50 ms 8=2000 ms Jklooo 4=1000 ms 5=1200 ms 5=12!TJo Ins 60 6=1500 rns 7=1750 Ins 8=2ooo ms 9=2!500 Ins 1o=sooo Ins 11=3500 ms 12-4Qoo ms 13=4500 ms 14=5ooo ms 15=5500 ms DBS Programming Instructions CPC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Section 400 FF, Issue 3 July 1993 Once anincomingcallseizes aT1 trunk+ this timer determines how long the DBS waits before recognizing the seizure as an incomingcall. This parameter only applies when E&M signaling isused. When the DBS generates a call over the Tl, answer supervision is provided to determine if the call is actually answered. This timer determines how long the oflhook signal Tom the called party must last before the DBS treats the oilhook signal as an answer. oplions o-8 v*es lo=..=.. ms I l=loo I ms I 12=200 ms I 3=6ooms c I5=70 7 ms 4=1ooo ms l5=2ooo ms I 12= 140 ms I l For changes to this parameter to take effect, the system must be powered down. then back up. 61 Section 400 Issue 2 July FFl 1993 WC-A Aglare is a conflict between an incoming call and an outgoing call. When immediate-start signaling is used, this timer detennines how long the system searches for an incoming call before connecting a station user to a trunk channel. The timer begins when the station goes offhook. If this parameter is set to “0” (non glare), the DBS does not check for glare. Therefore, if a trunk call is coming into a station that is going oi3hook. the station does not ring but is connected to the incoming call automati* 3ptions o-15 iralues O=The DBS does not check for glare. DBS Ro@ammiq Instructions / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Aglareisaconflictbetweenaninconringcall and an outgoing call. Whenwink-startsignalingis used, the timer determines how long the system.searches for an incoming call before connecting a station user to a trunk channel. The timer begins when the a wink is received. lf this parameter is set to 0 (non glare) and a trunk call is coming into a station that is going o@ook, the station does not ring but is connected to the incoming call automatim c Iptions ~ IO-15 Jalues ETlMdoesnotcheckforI I 1=20 ms 2=40 ms 3=60 ms I2=40 ms I 14=80 ms I 15=100 ms I I I 1 16=120 ms ~7=140 ms I 11=250 I 12=300 ms I13=350 ms ms 14=400 ms IS=450 ms I I I DBS Programming WC-A section Instructions Issue / 3.0, CPC-B / 2.0 / 3.0 / 4.0 400 FFl 3 July1993 Adjusts the volume of connections made via Figure 2 shows the default values for the the Tl. In this parameter. the first “(l- 12)” most common Tl connections. represents the receiving circuit type. The second “l-12” represents the sending circuit type. “0-30” represents the pad numFire 2. Default pad values ber. The volume settings are controlled by (Tl #1 = master, T1#2 = slave) changing a pad number, which in turn changes the loss or gain of the connection. In most cases, the default pad settings do not need to be changed. If the volume level of a connection is unsatisfactory, include Tl #l SLT 16 -2 dB thereceivingandsendfngcircuittypes inthe T1#2 SLT 16 -2 ClB command, then adjust the volume by asK-TEL Tl #l 16 -2 ClEt signing a new pad number. Figure 1 shows the numbers used to identify each circuit type. 1Figure 1. Circuit-type Numbers CircuitTypes No. K-TEL 1 SLT 2 DATA# 3 Analog CO Trk 4 Tl Master 5 Tl Slave 6 OP-l-lON l* 7 OPTlON 2* 8 DTMF# 9 CONF (SCW 10 TONE1 (MFRlW 11 TONE2 (MFR2)# 12 K-TEL T1#2 16 -2 dF3 SLT Tl #l 16 -2 dB SLT T1#2 16 -2 dE3 1 #Circuit Types 3 and 9-12 are reserved for future use. *Options 1 and 2 can be used to assign unique PAD levels to circuits that require special volume levels. For example, if an OPX station needs a higher volume level than other SLTs, the OPX station could be defined as an Option 1 circuit type. The following table lists the adjustments provided by each pad number. 63 Section 400 Issue 2 July FFl 1993 Figure Pad No. WC-A 3. Pad Nos. I Level I 0 dB +2 dB I . 14 +28 dB dB I 15 I +30 I . I 16 I -2 -4 from the master Tl to all SLTs is 16. You can also tell by Figure 2 that the default pad value for setting 16 is -2 dB. To raise the volume by 2 dB, you can change the pad value to 0. (As you can see fkom Figure 3, the dB level for value 0 isOdl3.) The following example shows the prorg required to change the value to .. I FF18##3#2#5#0# dB I dB I Circuit type number for SLTs (Figure 1). 5=Circuit type number for the Tl in the master cabinet (Figure 1). O=Pad number for 0 dB loss/gain (Figure 3). I I 29 30 I I -28 dB -30 dB I I If calls to SLTs via a master Tl have low volume levels, the PAD level for connections fi-om the master Tl to all SLTs can be changed. By referring to Figure 2, you can see that the default pad setting for connections 64 DBS Programming Instructions / 3.0. CPC-B / 2.0 / 3.0 / 4.0 section 400 FF Insue3 July 1993 DBS Programming In.structiona CPC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 thermore, the number of analog &unks that canbeusedisahvaysdecrementedinquantities of 8. For instance, if you’re installing a Tl in a DBS 96 and you only want to use 12 Tl channels, the logical: number of analog trunks thatwould be available is 20 (32 - 12 = 20). However, because the number of analog Specifies the trunk combinations used in trunks must be decremented in quantities of 8, the actual number of analog trunks the DBS. that can be used is 16: (32 total trunks - 16 (two 8-trunk increments) = 16.) For changes to this parameter to take effect, See Installation &rfion 3001 for a list of the system must be powered down, then possible Tl and analog trunk channel combinations. back up. o=Analoa only l=Tl and analog trunks For changes to this parameter to take effect, the system must be powered down, then back up. O-24 (0) Determines how many Tl channels are used. Though each Tl Interface provides 24 trunk channels, Tl trunks do not increase the overall trunk capadty of the DBS. Each Tl channel subtracts from the total number of analog trunks that can be installed. Fur- Section 400 Issue 2 July FFl 1993 WC-A DBS Ro@ammiqf Imtnactionn / 3.0, CF’GB / 2.0 / 3.0 / 4.0 l TZWlVKSIG-G i Selects the clear channel format used by the Tl. The clear chan.neI format must match what is offered by the CO. Selects the framing format used by the Tl . The framing format must match what is offered by the CO. &AIM1 @MI standsforaltematemarkinversion.) l=B8ZS (B8ZS stands for Binary 8-Zeroes Suppression. O=SF (Superti-ame, which is also known as D4. The superframe consists of 12 frames, with each frame incIuding 193 bits. Each For changes to this parameter to take effect, frame is separated by a fi-aming bit.) l=ESF (Extended Super Frame. An ex- the system must be powered down, then tended super kame consists of 24 ti-ames, back up again. thereby doubling the length of the super fi-ame (SF)format. ESF also supports monitoring and maintenance capabiIities that are not available with the SF format.) For changes to this parameter to take effect, the system must be powered down, then back up. i 66 DBS Ro@ammhg I.nat~ctiox.u3 WC-A / 3.0. CPGB / 2.0 / 3.0 / 4.0 section 4OOFFl IssneBJdyl993 This parameter only applies to a DBS within a private network. kZ&XIllS. If the remote loopback parameter is turned on, the DBS can receive a loopback command from another DBS. Forexample,forDBS”A”toreceivealoopback O=Mode 1 vl stays in operation even if command i?om DBS ‘73,” this parameter errors are detected.) l=Mode 2 (II’1 shuts down if errors are must be turned on at DBS “A.” DBS 73” would initiate the loopback by entering the detected.) “Remote tiopback” command. Determines the way the system responds to For changes to this parameter to take effect, the system must be powered down, then O=No (llxe system does not respond to loopback si@Mls.) back up. l=Yes (Ihesystemdoesrespondtoloopback signals.) 67 section 400 Issue 2 July FFl 1993 WC-A DBS Programming Instructions / 3.0, CPC-B / 2.0 / 3.0 / 4.0 In the current version of DES Tl, a “switchhook flash“ releases and resizes theT1 line. Determines whether the DES sends a yellow alarm signal to the CO. O=Releaseand reseize O=No l=Yes 68 DBS Programming Instructions CPC-A / 3.0. CPC-B / 2.0 / 3.0 / 4.0 Section 400 FF1 Issue 3 July1993 The default value for this parameter is determined by network spec&ations. it should not be changed. Determines how long a yellow alarm signal Lfared alarmoccurs. theCFALEDontheT1 must be on before the system detects a card lights. Also, if the ‘Bed Alm Relay’ yellow alarm. When a yellow alarm occurs, parameter is turned on, the alann relay on the YEL LED on the Tl card lights. Also, if the Tl MDF card closes. the ‘Yel Alm Relay’ parameter is turned on, the alarm relay on the Tl MDF card closes. 3ptions O-5 Values 0=4 >ptiOllS 1=6 o-15 o=oIIls t34ooms 2=8 orDmedhte1 3=10 1-30 945orm 2=100 ms 10=5OOnzS 3=1!50 ITS 11=5!5oms 4=200 nB 12=600ITlS 25=25oms (?+.?+.> %&xpg 13=65OIIlS 14=700 6=3oom!3 j:: I 7=350 I l-m I 15=75OmS Ins I For changes to this parameter to take effect, the system must be powered down, then For changes to this parameter to take effect, the system must be powered down. then back up. ’ 69 Section 400 FFl Issue 2 July 1993 CPGA Determines how long the DBS tries to recover from a yellow alarm before it re-syncs the Tl trunk. Options lo-15 Values 1O=Oms (immediate) I8=80 ms I 1 DBS RolErpmmipg hdxuctions / 3.0, CPGB / 2.0 / 3.0 / 4.0 Detennineshowlonganoutoffixne(OOF), loss of signal. sync loss. 0rAiS signal must be on before the system generates an alarm. lfan OOF, sync loss, or AIS alaxm occurs, a corresponding LED on the Tl card lights. (Sync loss alarms light the SLIP LED.) ‘IhealarmrelayontheTlMDFcardwillalso closeifthe corresponding relay parameter is turned on. JElshls !%I0 ms 2=2oms lO=llOms 3=30 ms 11=120 ms 315 44oms Lb130 ms a=oms 8=mms s=50 ms 13=140 ms l=w) 9=25ooms 6=6oms 14=150 ms 2=5ahs 10=3000~ 7=70 ms 15=160 ms 3=7soms 11=35ooms 4=1ooOmS l2=4omlns s=l2soms l3=45ooms 6=15alms 14==mS 7=1750 ms l5=5sahns For changes to this parameter to take effect, the system must be powered down. then back up. For changes to this parameter to take effect, the system must be powered down. then back 70 UD. Section400 DBS Programming Insl~~ctions WC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 bsue 3 July FFl 1993 ERRORCOUVTERSMIRT1AIARM The following counters determine when FF alarm keys light. FF alarm keys light when an error counter exceedsthe spectied number within 24 hours. FF alarm keys can indicate the following types of alarms: Red alarms Determines how long the DBS tries to re- Loss of signal abmx3 cover from an out-of-frame (OOF), Loss of sync loss alarms Signal, Sync Loss, or AIS alarm before it Yellow alarms slip alarms resyncs the Tl trunk. Fl-arne loss alarms Options lo-15 values lo=o~ I 18=3cxIoms I 1=250 ms 9=4oooms 2=500 ms lO=SCCIO ms 13=7SOms 111=6OOOms 1 14=1OOOms ~12=7OOOms I I5=1500 ms I 13=8000 ms I 6=2000 ms 14=9000 ms 7=2500 ms lS=loooO ms For changes to this parameter to take effect, the system must be powered down, then hack up. Thealaxmkeyscanbeassignedtoanykey telephone. However, the keys onlywork on a non-attendant phone that has the programming authorization code (#98 9999) activated. With attendant phones, the keys work whether or not the programming authorization code is activati. Determines how many fi-ame losses occur beforeaFbmeLossAlarrnkeyislit. Thekeylightswhenthecountxxexceedsthe spedfied number within a 24hour period. 0-9CXM/24 hours Jm 71 section 400 Issue 2 July FFl 1993 Determines how many slips occur befonz a Slip Loss Alarm key is lit. ‘Ihe key lights when the counter exceedsthe specified number within a 24-hour period. This parameter also determines the number of slips that can occur before the system switches to the next clock source. When the system switches to the next clock source, the slip en-or counter for the first clock source is reset. Slips are losses of data bits due to fixming errors. O-9000/24 hours I90001 72 CPGA DBS Pro@amming Intstruction~ / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Determines how many red alarms occw before a Red Alarm key is lit. The key lights when the counter exceedsthe specified number within a 24-hour period. DBS Programming Instructions WC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Section 400 FFl Issue 3 July 1993 Determines how many instances of signal Determines how many instances of sync loss occur before a Signal Loss Alarm key is 1ossoccurbeforeaSyncLmsAkmnkeyislit. lit. The keylightswhenthecounterexceedsthe The key lights when the counter exceeds the specified number within a 24hou.r period. specitM number within a 24-hour period. 73 Section 400 Issue 2 July FFl 1993 WC-A DBS Ro#ammlqj / 3.0, CPGB Instn~ctions / 2.0 / 3.0 / 4.0 Determines how many yellow alarm indications occur before a Yellow Alarm key is lit. The key lights when the counter exceedsthe specified number within a 24-hour period. (Seeinstructions on programmingT1 alarm Determines whether the system closes the keys.) -alarmrelay&th&TlMDFcardinthee&nt of yellow alarms. like ah-m rday can be connected to an tztemalalaxmdevicesuchasabuzzer. The external alarm device must be purchased separate& it is noit provided with the DBS Tl. f- ‘~~ ~ O=OfT@he alarm relay does not close.) i 74 DBS Programming Instructions CPC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Determines whether the system closes the alarm relay on the Tl MDF card in the event of red alarms. The alarm relay can be connected to an extemalalarmdevicesuchasabuzzer. The external alarm device must be purchased separately; it is not provided with the DBS Tl. A red alarm indicates a loss of fi-ame @OF) or loss of signal has continued for over 2.5 seconds. O=OB (The alarm relay does not close: the alarm is not reported.) l=On (The alarm relay closes, so the alarm is reported.) Section 400 FFl Issue 3 July 1993 Determines whether the system closes the alarm relay on the T MDF card in the event of sync loss alalms. The akmn relay can be connected to an externalalanndevice suchas abuzzer. ‘Ihe external alarm device must be purchased separately; it is not provided with the DBS Tl. O=Off (the alarm relay does not close: the alann is not reported.) l=On (Ihe alarm relay closes, so the alarm is reported.) Sync-loss alarms result from clocking errors. 75 Section 400 Issue 2 July FFl 1993 DBS Programming Instructions CPC-A / 3.0. CPC-B / 2.0 i 3.0 / 4.0 Determines whether the system closes the Determines whether the system closes the alannrelayontheT1MDFcardintheevent alannrelayontheT1 MDFcardin theevent of fi-ame loss alarms. of alarm indication signals. The alarm relay can be connected to an An alann indication signal is comprised of external alarm device such as a buzzer. The all l’s and is unfi-amed. external alarm device must be purchased The alarm relay can be connected to an separately; it is not provided with the DBS extemalalarmdevicesuchasabuzwr. The Tl. cxtemal alarm device must be purchased separateb it is not provided with the DBS Tl. O=Off CIhe alarm relay does not close: the alarm is not reported.) l=On me alarm relay closes, so the alarms is reported.) 76 O=OB flhe alarm relay does not close; the alarm is not reported.) l=On me alarm relay closes, so the alarm is reported.) DBS Programming Instructions WC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Section 400 FFI bsire 3 July 1993 Determines what trunk type each Tl channel emulates. Determines whether the Tl alarm relay is cleared (opened)automatically or manuaJly. If cleared automatically, the relay is opened approximately one second after the alarm o=LQop start condition ceases. l=Ground start 1 Ifcleared manually, the relay can be opened 2=Gmund start 2 by entering the Alarm Relay Clear code. 3=E&M To enter the Alarm Relay Clear code, first enter the programming authorization code (#98 9999). . For changes to this parameter to take effect, the system must be powered down, then back up. O=Auto l=Manual Section 400 FFl Issue 2 July 1993 Deterrnines the type of trunk signaling that each Tl channel emulates. O=Loop start I=Ground start 1 2=Ground start 2 3=Ex!zM For changes to this parameter to take effect, the system must be powered down, then back up. DBS Programming Instruct.io~ CPC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Determines if DID and/or DNIS is provided for a trunk. DNIS is available only with Tl . If DID is selected, the system uses a DID Numbers Table, which supplies 500 DID numbers. If DNIS is selected, the system uses aDNISNumbersTable, which supplies 500 DNIS numbers. The DID NumbersTable canbe used for DID or DNIS. Therefore, ifall the numbers in the DNISNumbersTableareused, aT1 channel can be set to DID, and DIVE service can still be used. O=Not nrovided l=DID 2=DNIS 1. The DBSonlysupports 4-digit DID/DNIS numbers. 2. For changes to this parameter to take effect, the system must be powered down, then back up. 3. When the central oI3ce sends a DID/ DNIScalltotheDBS.itfi.rstrece.ivesawInk from the DEB before sending the digits. Once the wink is received, the central of&e should wait at least 200 ms before sending the digits. It is the installer’s responsibility to request the delay from the central office. i 78 section 400 FFl bsue 3 July 1993 DBS Programming Inst~ctions WC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Determines the signaling cbs channels on outgoing calls. used by T1 O=Immediate start l=Wink start 2=Dial-tone start ~~~@ggzpJg;:; i' ~ For changes to this parameter to take effect, the system must be powered down, then back up. Determines the signaling class used by Tl channels on incoming calls. O=Immediate start l=Wink start c?z!ym!J ..ij~~~ For changes to this parameter to take effect. the system must be powered down, then back up. 79 Section 400 FFl Issue 2 July 1993 DBS Programming Instructions CPC-A / 3.0. CPC-B / 2.0 / 3.0 / 4.0 f Determines whether Tl channels are used The robbed bit setting determines lfAJ3CD as outgoing only, or bothway. signaling is used. ABCD signaling robs bits from the Tl channels and uses those bits to ..:“.$;, transmit signaling information. ~ O=Bothwav l=Outgoing only .:‘i~~~~~~ ~~~ cw3 --::~~ O=Off (ABCD signaling is not used.) l=On @BCD signaling is used.) ~~~ #@ggy$:: ~ For changes to this parameter to take effect, the system must be powered down, then For changes to this parameterto take effect, back up. the system must be powered down, then back up. 80 f-- DBS Programming Instn~ctions WC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Section 400 FFl Issue 3 July 1993 Determines whether the system expects DP ‘hnsmits dial tone hm the Tl channel to or DTMF digits for incoming DID or DNIS another DBS within a private network. calls. If YXIVIF” is selected, the DBS must be equipped with an MFR card. c- ) 81 Section 400 FFl Issue 2 July 1993 WC-A DBS Programming Instructions / 3.0, CPC-B / 2.0 / 3.0 / 4.0 lbrmn.its busy tone from theT1 channel to lhnsmits dial tone from the Tl channel to DBS stations. another DBS within a private network. o=off l=On o=m l=On c 82 DBS Programming Instructiona WC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Transmits ringback tone f?om theT1 channel to the central office or another DBS within a private network. o=off section 400 FFl Issut% 3 July 1993 Associates a dialed number with a station. Associatesafour-digitdialednumberwitha station number. DNIS is available onlywith theT1 Interface. l=On Stations are numbered using one of two patterns: 10-69 or 100-699. 83 Section 400 Issue 3 July FF2 1993 WC-A DBS Programming Instructions / 3.0. CPC-B / 2.0 / 3.0 / 4.0 To set a central o&e line in service, or to remove it from service, this option must be used. To set a central office line for touch-tone or pulse dialing. (10 pulses per second), this option must be used. To set any central office line in service. enter: To set any central office line for touch tone dialing, enter: ,lDBSl.ine~ort numbed#.l#.OW 1. rDBs Iine Dolt mmbex~#. To remove any central ofllce line from service, enter: To set any centml o&e dialing, enter: [FF2l,@BSlineportnumber)#,1#,1# CPllrZ),@BSlineportnumber)#,2#, 2#. on line for pulse l# / A steady, red LED on any FF key programmed as a line key, indicates an out-of-service line. If a central office line is removed from service, a new caller to that line will hear a ring, but the DBS user will never be aware of the caller because ring assignments for the line will not function. 84 If a central oflice line port is used for a door-box adapter sensor, set the port for pulse dialing. If the central office line port is designated as a ground start line (FF2]-(1-64-21)1 it is imperative that the 48 volt external power supply be properly connected to the terminals on the DBS backplane. Misconnection of this power supply can result in serious damage to the DBS main cabinet. See DBS In&all&on Instructions manual (section 300). and Technote 1 (March 1991). for further information. The j-lash and redial features will not operate if a line has been designated as “ground start*. See technote 13 (March 1992) for further information. DBS Programming CPC-A / 3.0 WC-B Instructions / 2.0 / 3.0 / 4.0 Section 400 FF2 Issue 3 July 1993 I / \ \ To place a central office line in a group so that it can be one of many that can be automatically chosen for outbound dialing, this option must be used. When dialing a “9” from an SLT or digital extension, or pressing an FF key that is set as a pooled trunk key, any available line in the group will be accessed. To not include a central office line to be a member of the “9” access group, enter: .- .:\ ,i ~),@BSIlneportnumber)#,3#,0# To place a central office line in a group so that it can be one of many that can be automatically chosen for outbound dialing, this option must be used. When dialing an “81, 82.83, 84, 85 or 86” from ‘an SLT or digital extension. or pressing an FF key that is set as a multiple central office (MCO) line key, any available line in the group wilI be accessed. To set any central office line to be a member of the “81” access group, enter:-: ~],@BSIlneportnumber)#,4#,1# To set any central office line to be ‘a member ofthe “9” access group, enter: .IDBSline~ort -To ‘set- any central office line to be a member of the ?82” access group, enter: number)#.3#.1# n. @gJgg’i :..-.i.,.i,.,., ...e Set FFl option “LCR Access” for “Pooled Trunk Access” cdl. If this option is set for “LCRAccess”, central o&e line selection will default to pooled central office line access group 9, if all lines that could be used for “ICR Access” are busy. The line selection is made from the highest line number in the group, to the lowest line number in the group. To set any central office line to be a member of the 333” access group, enter: To set any central office line to be a member of the “84” access group, enter: To set any central office line to be a member of the “85” access group. enter: @FZJ,(DBSlineport number)#,8#,1# 85 Section 400 Issue 3 July FF2 1993 DBS Programxdq WC-A To set any central office line to be a member of the “86” access group, enter: [eez], (DBS line port number)#, Ix~tructiona / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Each central of&e line port must be identified as a regular central o!IIce line, or PBX line. 9#, l# To remove any central office line &om any access group (81 through 86), enter: To set the central of&e line type to central offke, enter: 1.KBSl.ineportnumber)#. 1. (DBS line Mlrt numberld. 1OW. l# (49lW, 06 The same trunks may appear in more than one line access group and include access group 9. The line selection in a particular group is madef+omthehighestavailablelinenumber to the lowest availableline number. To set the central of&e line type to PBX, enter: Toll restriction settings can be affected by this setting. lf a central o&e line port is used for a door-box adapter sensor, set the port for pulse dialing. Ifthe central office line port is designated as a ground start line [FF2]-21#. it is imperative that the 48 volt external power supply be properly connected to the terminals on the DBS backplane. of this power nnection aznmsuZtinsedusdamagetothe DBsmainctlbheL supply SeeDBSlnstallation Instructions manual (section 300). and Technote 1 (March 1991). for further i.nformation. DBS Programming Inst.ructions WC-A / 3.0 CPC-B / 2.0 / 3.0 / 4.0 Section 400 FF2 Issue 3 July 1993 i To set acentral officeIine(s)to automaticaRy provide DiSAtone upon connection with an inbound cakr. this option must be set To set any central office line to provide a DISA tone when connected to a new inbound caller, enter: ~],@BSlinep0rtnumher)#, ll#, l# To ‘setany central of& I&e so that it does not provide a DISA tone when connected to a new inbound caller, enter: l.lDBSline~ortnumberM. ll#.O# To set automatic DISA start and end times, see [FIG?] 19#. and 20# program addresses, and the DISA code program address at [FFl], 6#. Any extension can be set with a private centml ofIke line(s). A number of private lines can belong to one extension, but the same private line cannot be set on multiple extensions. To set extension port 15 for central office Iine 12 to be a private central of&e I.i.ne(s), enter: pF2], lS#, 12#, 12# To reset anv extension to the default initialized ~rh&e he value. Dress IFI%?L @BS line oort number)#. 12#. ICONFZ, JON/OFl?l. Anincom.ingcalIonaprivateIinewiIlonIy ring on one extension. Once the private line option is set, other. extensions cannot make outbound calls or receive inbound caIls on that line. Ifthe private Iine setting is disabled, caIIs cannot be made or received on that line(s) without manualIy reprogrammingthe toil restriction options of an extension(s) to which the line should now appear. In DBS instaIlations using the WC-A card, the highest extension port number that can be used is 72. 87 Section 400 FF2 Issue 3 July 1993 WC-A To set an automatic pause during dialing on a central of&e line defined as PBX this option must be used. To set the automatic pause on line 15 for example, (once line 15 is defined as a PBX). enter: pm. lfthis option is not set, the dialed number is outpulsed according to the system dial pause time. SW. 13w. 19 To disable the automatic pause on line 12 for example. (once line 12 is defI.txd as a PBX), enter: pF2], DBS Programming Instructions / 3.0, CPC-B / 2.0 / 3.0 / 4.0 To increase the duration of the MMF signal when making an outbound call, use this feature. 128, 136, ow c To set the on/off duration of an outbound IXMF signal to 75 ms. on and sd’ms.‘tAT. enter: See [FFl], 3.# 12# program option, for the timer used for this pause. 1.nlBSliDeDortllDmber~#. 15#.1# To set the on,!off duration of an outbound M’MF signal to 125 ms. on and 125 ms. off. enter: To define whether dialed digits will be outpulsed after dial tone has been detected, or not, this option is used. To outpulse dialed digits only after dial tone is detected, enter: 1,fDB!3liDeDOrtnumber~u. 141y.on To outpulse dialed digits according to the system dial pause timer, enter: fFF2],@ESlineportnumber)#, 88 14#, 111 PW2],(DBSlineportnumber)#, 15#,2# To set the on/off duration of an outbound MMF signal to 250 111s.on and 250 ms. off, enter: lFF2], (DBSlineportnumber)#, 15#, 3W . DBS Programming WC-A / 3.0 WC-B Instructions / 2.0 / 3.0 / 4.0 To allow a central ofike line(s) to be able to be used in an unsupervised conference call, this feature is used. Section 400 FF2 Issue 3 July 1993 The ring pattem of each central oflice line can be set in one of nine patterns to provide easy recognition of different lines. To disable line 22, for (xample, so that it cannot be used in aline to line conference, enter: JFKBl. 22#. 16W. OW To set line 22 to be able to be used as one of the lines in a line to he conference. enter:. c ‘> m], 22W. 16#, l# See [FF3], 13# program address to start a conference call. A conferenced call will be disconnected if the call go& beyond the time set in unsupervised conference timer. - I 1# I I 2#I I YI I 4#I 3on/loff 2on/2off MI lon/3off 1 I 6# I 5 I 1 ?I# OKl/.5Off 5 on I.5 off 1.5onf2J I Off I lon/lon I 8# I 5 onl3.5off I 1 on/2off I 9# I lon/7off I There is no change in the ring pattern for transferred calls. 89 DBS Programming Instructions CPC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Section 400 FF2 Issue 3 July 1993 WhenaazntmIoi3keIinecaIIisdisconnected, theaxdralofficeSendSadiScoMectSignal. TheDESneedstoint.erpretaIIvaIidsi@aIs, so that the central office line can be disco~ected fbm it This feature provides this function. I . -Ins I zQ5oms. I I l# I >5OIllS I 2# I >loOlllS I 1o#I >5OORlSI I 3ff I >15oms 9350 I7# 235oms 90 1 14 1 I15# 11% I 1 >75oms ms I / Any centraI of&e Iine that is set as a DISA line, can be set to start DISAoperation at a speciBed time. To set a central of&e I.ine that has DISA capability to start DISA operation at a certain time, enter: FW, @BS tie HHMBM. port number)#, 19#, To reset DISA start time czmbiIitv to the default initiakedvalue. mess lFF21.(DB!3 mrt numberl#, 19#. ICONFl. ION/ The start time is set in a 24hour format without punctuation or a space between the hour and minute. f- DBS Programming Inst~ctione WC-A / 2.0 / 3.0 / 4.0 / 3.0 WC-B AI-IYcentral oflke line that is set as a DISA line. can be set to stop DISA operation at a speclfied time. Section4OOFF2 3JulJr 1993 hue Determines whether the trunk circuit is ananaIogloopstart, analogground start, analog DID, or Tl. To set a central oflEe Iine that has DISA capability to stop DISA operation at a certain time, enter: o=bOD fFF2], (DBS line port number)#, 20#, HH.MM#. ,f “\ \ To reset DISA ston time canabiI.itv to the default i.nitializedvaIue. Dress IFF21.(DF3S rmrt numberlt 20##. lCONFl. iON/ %I. Start l=Ground start 2=DID 3=Tl For changes to this parameter to take eBect,thesystemmustbepowereddown, then back up. ‘Ihe stop time is set in a 24-hour format without a space between the hour and minute. 91 Section 400 Issue 3 July FF2 1993 WC-A Any central office line position in the DBS can be set as either a loop-start or ground-start circuit. To set central office line position 3, for example, as a loop start line, enter: ml. 3#.21#.0# To set central o&e line position 7. for example, as a ground start line, enter: pF2],7#,21#, l# Ground. start line capability is available only with CFC-B configurations. lfaground-starttrunk is enabled, FFl], 3#. %I##and 21# progmm addressesmust beset Trunk card VB 43531 is also required. The DBS must be turned off, then turned on to set any change that is made in this program option. lf a central of&e line port is used for a door-box adapter sensor, set the port for pulse dialing. If the central of3ce line port is designated as a ground start line in this program address, it is imperative that the 48 volt external power supply be properly connected to the terminals on the DBS backplane. Miinnection of this power suppZy can result in serious damage to the DBS main cabinet. DBS Rogramming Instructions / 3.0, CPC-B / 2.0 / 3.0 / 4.0 SeeDBS installation Instructions manual (section 300). and Technote 1 (March 199 1). for further information. The j7mh and mdiaf features will not operate if a line has been designated as ground start”. See technote 13 (March 1992) for further tiormalion. : DBS Programming CPC-A / 3.0 WC-B Instructions / 2.0 / 3.0 / 4.0 AnycentmlofficelinepositionintheDBScan be set as either aloop-start, ground-start or DIDcimuit..Loopstartlinesarethemost common @peof centml office line. Ground start lines pi&on-n similaj, except they provide the” most reliable connection between the Central office and DBS, in terms of positive disconnect signals and no possibility of line crashes or ‘glare”. DiIrctInwaKlDiaJinglin~arebeneficialin that the centml oilice can place multiple inbound calls,with different numbers, over thesamecircuit.Also, thesenumberscan be .programmed to appear on multiple DBS extensions. DID circuts can only be used for inbound calls. To set central office line position 3, for example, as a loop start line. enter: JFlm 3#.21#.0# Section 400 FF2 Issue 3 July 1993 If a ground start line(s) is enabled. [FFl] 3#. 20# & 21# adresses must be set. When a ground start card is in use, the ports on that card can be configured as either ground or loop start lines. Trunk card VB 43531 is also required. ‘Ihe DBS must be turned off. then turned on to set any change that is made in this program option. If a central office line p0i-t is used for a door-box adapter sensor, set the port for pulse dialing. Ifthecentxalofficeliieportis~iii&akdas a ground start line in this program address, it is imperative that the 48 volt external power supply be properly .connected to the terminals on the -. DBS backplane. IfDIDis chosen. checkthe [FE!] 22#, 23#. 24# & 25# adresses. DID circuits involve the use of a dedicated DID card. To set central office line position 7, for example, as a ground start Iine, enter: pT2],7#,21#, I# To set central office line position 14, for example, as a Direct Inward Dial line, enter: p=m]*14#,21#,2# nnection of this pozoer supply am result in serious damage to the DBS main cabinet. SeeDBS Installation Instructions manual (section 300). and Technote 1 (March 199 1). for fixther information. ‘The J&I and red&I features will not operate if a line has been designated as “ground start”. See technote 13 (March 1992) for further information. Ground start line capability is available only with WC-B configurations. 93 Section 400 FF2 Issue 3 July 1993 WC-A After connecting with a Central office, the DBS will wait 65 milliseconds before accepting the digits of a dialed number, or can be set to wait for a “wink” signal from a central office before accepting the digits of a dialed number. If “wink” signalling is used for the operation of Direct Inward Dialing line, a timer is required to be set. This timer sets the maximum time the DBS will wait before accepting the dialed digits from the central office. numbed%, To set the DID line to wait for the central office wink signal before accepting the dialed number f&m the central of.Ilce, enter: 14oms.~ lw 3ooms. l# 16OmS 9# 32om 2# 18OmS lo# 34oms. 26oms. I 14# I 42orIK Id 7# FW, PBS 22#, l# 94 DID line port number)%, . ...^-me..y llun3 .~. To set the DID line to immediately accept the dialed number Tom the central oflice. enter: . CDBS DID line sort 22w. on DBS Ro@ammin~ Ins~ctions / 3.0, CPC-B / 2.0 / 3.0 / 4.0 28oms 44oms I DBS Programming Section400 FF2 Issue 3July1993 Instructions CPC-A / 3.0 WC-B / 2.0 / 3.0 / 4.0 Once the central office starts to send the dialed digits to the DBS over a DID line, it is necessary to be able to disconnect the line in the case of a transmission disruption.-The maximum amount of time that is allowed for the transmission of the digits is set with this feature. Tinle Time o# No Time Out 8# I l# I 15 seconds I w L Oncethedigitsbegintobeoutpulsedii-om thecentralofEiceonaDIDline,itisnecessary to define the maximum allowable time between digits. This -feature sets the maximum allowable time between the outpulsing of digits from the central office, before a central office time out is assumed. 22Second.5 I 23Second.s 2# 16Seconds lo# 24 Seconds 3# 17Seconds ll# 25 Seconds 48 18 Seconds 12# 26SecorKis S# 19 Seconds 13# 27Seconds 6# 20 Seconds 14# 28Seconds 7# 21Seconds 1% 29Secods I 95 Section 400 Issue 3 July FF2 1993 WC-A Assigns a port class to each trunk port that will access the Tl. Port classes are used to assign pad levels to connections made via the Tl. (Pad levels control volume.) Figure 1shows circuit-typenumbers. Circuit Apes 4-6 are used to assign port classes to tlunks. Figure 1. Circuit-type circuit Types Numbers No. K-TEL 1 SLT 2 DATA# 3 Analog CO Trk 4 Tl Master 5 Tl Slave 6 OPTION l* 7 OPTION 2* 8 DTMF# CONF TONE1 9 (SCC)# (MFRl)# TONE2 (MFR2)# 96 10 11 12 DBS Programming Instructions / 3.0, CPC-B / 2.0 / 3.0 / 4.0 DBS trunks are assigned a default circuit type. based on whether they are analog or Tl. The circuit type is used with digital pad settings to determine the loss/gain settings for connections to the Tl (See ‘Digital Pad Setting.“). The Tl Port Class parameter is provided in case a specific trunk or group of trunks needs a unique pad level. For example, aT1 in a slave cabinet may be assigned as a ‘circuit type 6.” However, the circuit type for the Tl bunk port could be changed to 8 (Option 2). Once the port number is changed to circuit type 8, the pad levels for circuit type 8 could be changed to provide the correct volume setting. Circuit types are also provided for station ports. See Figure 1 for a definition of circuit types. This programming parameter allows youtoassigncircuittypes l-12toa trunk port. However, the default circuit type for a trunk port should only be changed to circuit type 7 or 8 (Options 1 or 2). c DBS Romanming Instructions WC-A / 3.0 CPC-B / 2.0 / 3.0 / 4.0 Section 400 FF3 Issue 3 July 1993 3-3 EXTENSION PROGRAM SETTINGS The choice of 2-digit or 3-digit extension numbers are assigned in this feature. To set extension port 3 to extension number 333, for example, enter: The default DBS extension numbers are 1OOatpor-t 1,101 atport2.102atport3, _ etc. Extension 100 cannot be assigned to a different port. pF3], 3#, I#, 333w To set extension port 4 to extension number 222, for example, enter: FF31,4#, ,’ i I#, 222% To clear a DBS extension nor-t number, press lFF31. (DBS extension nort number)#, l#. lCONF1. If extension 10 1 or 11 is deleted, the alternate attendant is canceled. __. ClearingtheextensionportnumberDOES NOT retrun it to its default value. Once an extension port number is cleared. the port is inoperative until an extension number is reassigned to it. &&)$gⅈ; Cl> 3-digit extension numbers must be used with 60 or more extensions. See the [FFl], 12# program address to check the digit length that has been set in the DBS . If an alternate attendant position is set, the extension numbers are as follows: Attendant telephone 1: Extension 100 or 10. Attendant telephone 2: Extension 101 or 11. 97 Section4OOFF3 Issue 3July1993 Some DBS extension ports are automatically configured as to the type of equipment, when the hardware is physically installed on the port. Terminal type designations are assigned to extension hardware as follows: l#: Single-line telephone devices will automaticallyconfiguretheextensionport 28: 16 key telephone devices will automatically configure the extension port 3#: 22 key telephone devices will automaticallyconQuretheextensionport 48: 34 key telephone devices will automaticallyconfQuretheextensionport 58: Future option 6W: Future option 7W: EM/24 device will automatically configure on the extension port 8W: OPX pulse device needs to be manually configured on the extension pod 9W: OPX touch tone’ device needs to be manually configured on the extension Poe lO#: Voice mail (non proprietary) devices that are corrected to an analog extension port need to be manually configured on the extension port ll#:DSSl (forextension lOOor 10)needs to be manually configured on the extension port 12#: DSS2 (for extension lOOor 10)needs to be manually configured on the extension port 13W:DSS3 (for extension 10 1or 11) needs to be manually configured on the extension port DBS Rogramming lnstn~ctions CPGA/ 3.0, WC-B /;r.O / 3.0 /4.0 14#: DSS4 (for extension 10 1 or 11)needs to be manually configured on the extension port 15#: Voice mail (non proprietary with OPX) needs to be manually configured on the extension port 168 to lQ#: DSS consoles l-4 need to be manually confIgured on the extension port.. The Attendant feature package is available with the use of CPC-B, ver. 2.00 or newer, as a special EPROM set. 206: Future option 21W to 286: Proprietary ACD channels willautomaticaUy configure the extension PO* 29U: Future option 39U: Futureoption . 31# to 38#: Proprietary Automated Attendant channels will automatically co*m the extension ports 396 to 46#: Proprietary Voice Mail channels will automatically configure the extension ports I lfDSS1istobeinstalledonextensionport 2, for example, enter: pF3].2#,2#,11# ‘lhedefaultinitia&edvalueofaoarticular extension nor-t is based on the tvne of extension card that is installed in the DBS cabinet. After manually setting types 1 l- 14, or 16- 19, disconnect the modularjacks from the devices and then reconnect them. ’ : DBS Programming I.nstructionf~ CPGA/ 3.0 CPGB / 2.0 / 3.0 / 4.0 Some DBS extension ports are automatically configured as to the type of when the hardware is equipment, physically installed on the port. Terminal type designations are assigned to extension hardware as follows: OW:No assignment l#: Single-line telephone devices will automaticallyconfiguretheextensionport 2#: 16 key telephone devices will automaticallyconfrgurethe extensionport 3#: 22 key telephone devices will automatically configure the extension port 4C: 34 key telephone devices will automaticallycotiguretheextensionport 5#: Future option 6W: Digital SLT telephone 7W: EM/24 device will automatically configure the extension port SW: OPX pulse device needs to be manually configured on the extension pod 9#: OPX touch tone device needs to be manually confIgured on the extension PO* lO#: Voice mail (non proprietary) devices that are connected to an analog extension port need to be manually configured on the extension port 11%: DSS 1 (for extension 100 or 10)needs to be manually configured on the extension port 12#: DSS2 (for extension 1OOor 10)needs to be manually configured on the extension port Section4OOFF3 Issue 3July1993 13d: DSS3 (for extension 10 1or 11)needs to be manually configured on the &ension port 14W:DSS4 (for extension 10 1or 11)needs to be manually configured on the &ension port SW: Voice mail (non- proprietary with OPX) needs to be manually configured on the extension port 16# to-19%: DSS consoles l-4 need to be manually configured on the extension port. The Attendant feature package is available with the use of WC-B, ver. 2.00 or newer, as a special EPROM set. lfDSS 1 is tobeinstalledonextensionport 2, for example, enter-z W],2#, 2#, 11w The default initializedvalue of anariicular extension nort is based on the tyne of extension card that is installed in the DBS cabinet. Aftermanuallysettingtypes 11-14, or 1619, disconnect the modular jacks from the devices and then reconnect #em. 99 Scction4-OOFF3 Issue3JulylS93 Define the EM/24 extension module hardware port number, then assign an extension port number that will be used with it. The first program entry relates to the EM/24 port number, the second program entry refers to the extension port that the EM/24 works with. To set a po& for the EM/24 to work with extension port 30, for example, enter: pF3], 55#, 31c;3ow To reset the use of an EM/24 on anv extension sort to the default initialized value. Dress (FF31. (DBS extension DOI% number). 3#. lCONF1. ION/OFF1 When a change to the default key assignments is required on an EM/24, and CPC-B 2.0X series software prior to version 2.05 is being used, the program procedure must be done in the following order: 100 DBSRo@ammin~Ins~ctions CF'GA/ 3.0, CPGB /2.0 / 3.0 / 4.0 a. set the port that the EM/24 is on [FF3], (l- 144)#, 2#. b. Reset the EM/24 by unplugging it and reconnecting it. c. Proceed with key programming [FF5], (l-144)#, (l-24)#. via When programming an EM/24 with CPC-B software versions newer than 2.11. this programming order is not required. SeeTechnote 15 (August 1992) for complete information. After manually reprogramming an EM/24 when any version of CPC software is used, disconnect the modular jack from the device and then reconnect it. DBS Programming Inst~~ctlons CPGA / 3.0 CF’C-B / 2.0 / 3.0 / 4.0 If an extension is set for Least Cost Routing, the user must dial “9”. or press an FF key that is set for the LCR h&ion, in order to gain access to a central office line. To set an extension port so that the dialing of a “9”. or the necessity to press an LCR key is not needed. enter: [FF3], (DBS eit&on 46, on Section 400 FF3 Issue 3 July 1993 DBS extensions can be set so that central office-line calls can only be made after entering an account code. “I. To set an extension so that an account code is not needed to make a central office line call, enter: 1. IDBS extension sort number)%, 5#.0# port number)#, Tosetanextensionportsothatthedialing of a “9”. or the necessity to press an LCR key is needed, enter: . To set an extension so that an account codeis neededto make a central of&e line call, enter: WI. @BS extension port number)#, 5#, I# 1, lDBs extension sort numb, 4#.1# 101 Scction4OOFF3 Issue3 July1993 DBS I’m@ammiq DBS extensions can be set so that central office-line calls can only be made after entering a forced account code that is verified. Verification is enabled or disabled on an extension basis. To set an extension so that a verified forced account code is not needed to make a central of&e line call, enter: 1. lDB6 exte!nsion DOIt numberI%, 5#. on To set an extension so that a verified forced account code is needed to make a central office line call, enter: D31, @Bs extension port number)#, 5#, 1# WC-B versions 3.00 and newer, do not have the forced account code capability of earlier versions. All forced account codes have to be verified. The use of non forced, non verified account codes is still an option if stringent access to Central Office lines is not required. 102 Iustructions CF'GA/ 3.0, CPGB /2.0 / 3.0 / 4.0 A 4-digit lockout code can be set on an extension to prevent unauthorized people from making central office line calls from the extension. To set extension 100, with lockout code 452 1, for example, enter: PF3],11y,6#,4521# To reset anreviouslvlocked out extension to the default inttialtzed value. DRSS lFF3l IDBS extension sort number)#. 6#, jCONFi. lON/OFFI, DBS Pro@ammh~ I.nstructions CPGA/ 3.0 CPGB / 2.0 / 3.0 / 4.0 To be notified by a tone. when a new central o&e line call has anived at an extension that is currently engaged in a conversation, this option must be set. To disable extension 100, for example. for off hook signaling, enter: ml, ,' \ ./' Section 400 FF3 Issue 3 July 1993 To send a tone from acaJling extension to an extension that is in use, this option must be set. A tone is not sent however, when off hookvoice announce is enabled. ln the case of OHVA being used, the calling party to an extension in use can verbally override the existing conversation. I#* 7#,0# To enable extension 100, for example, for off hook signaling, enter: To disable the call waiting notitication tone or the OHVA capability on extension 100, for example, enter: JFF3L I.#. 7#. l# pFe31. 1#,8#,0# To reset anv extension DORIS to the default initialized value, Dress IFF31. uort.#. 7#, conf#. ION/OFFl. To enable the callwaitingnot&alion tone or the OHVA capability on extension 100. for example, enter: pm. This tone will not be sent during a conference call, while the called extension is on hold, or during a &l on m central office line for which there is no kne key on the telephone. The off-hook signal volume and the off-hook signal pattern are separate settings. See program addresses [FF3], 15#, & lf3. When an off-hook tone is enabled on an extension. the extension will be excluded Tom any hunt group setting that may be enabled for it. I#. 8#. l# The call waiting noti&ation tone cannot be sent to an extension set with an absence message, or that is on hold, or that is receiving another call or that is involved in a conference call. IfaVoiceAnnoun~ Unit (modelVB-43708) is co~ected to the DEB off hook signalkng @ES], (l-144)#, 7#, l#) must be enabledon all&ensions.SeeTecbnote 14(March 1992) for complete tiormation. 103 Section 400 FF3 Issue3July1993 DB3RogmmmhnInstructions WC-A / 3.0, CPGB /2-O / 3.0 / 4.0 To be able to “barge into” an extension that is currently in use from another extension, this option must be enabled on the baruinq extension. To allow an extension to be able to be “barged into” from another extension, this option must be enabled on the barged extension. To disable the use of the busy override option from extension 100, for example, enter: To disable extension 101, for example, from being barged into by another extension enter: plea. fFF3],2#,10#,0# l#. 9#,0# To enable the use of the busy override option from extension 100, for example. enter: To enable extension 101, for example, to be able to be barged into by another extension enter: pF31, lW, 9#, l# jFF31.2#.10#:1# The busy override option cannot be disabled on the attendant telephones in all WC-A software versions, and CPC-B softwareversi0nsearlierthanversi0n2.00. The override tone can be set to sound during an ongoing central office call, to indicate a new call arrival. The busy override option can be disabled on the attendant telephones in CPC-B software. newer than ver. 2.00 Busy override is not possible to an extension: that is not set to accept it, or is involved in a conference call. To be able to override a busy extension, the calling extension must be in the same page group. Page group 00 is not included in this exception. 104 l DBS Pro@ammin~ Instmctions CPCA / 3.0 CPGB / 2.0 / 3.0 / 4.0 Section 400 FF3 Issue 3 July 1993 Access to an available central office line assigned to the FFl key can be automatic by picking up the receiver. If the FFl key is a pooled trunk key, an available central office line is accessed in numerical order from the highest line number assigned to the key, to the lowest. Picking up the receiver at extension connects the central office line call, hold transferred call, if this enabled. .. To disable auto pickup at 100. for example, enter: a ringing incoming recall, or option is extension p3],1#,12%,0# To disable prime line pickup extension 100, for example, enter: pF31. on To enable auto pickup at extension 100. for example, enter: l#. ll#.O# @F31. l#. lb. To enable prime line pickup extension 100, for example, enter: l# on fm3],1#,11#,1# Intercom calls cannot be made with this option enabled, unless an intercom call key is assigned to another FF key. 105 Section 400 FF3 Issue3 July1993 DBS~ogmumiq~ Instructiona WC-A / 3.0. CPC-B /2.0 /-3.0 / 4.0 c To enable a DBS user to initiate a three party conference between 2 central office lines and his extension, this option must be set. Once the conference is initialized, the DBS msion user can drop out of the callbypmssingeitherofthecentralofficeline keysusedtocalltheoth~parties. To disable extension 100, for example, to not be able to initiate a three party conference, enter: mm 1#.13#.0# Any extension can be removed from the SMDR report, so that call activity from that port will not be recorded. To not include extension 100. for example, in the SMDR report, enter: ml, lW, 14#, ow To include extension 100, for example, in the SMDR report, enter: ml. I#. 14#. l# To enable extension 100, for example to be abletoWiateathreepartyconfen3rce,enten pF31, 1n,131Y, l# TheDBSusercanreentertheconferenceby pressing either of the two centml office line keys used to initiate the conferenaz. The conferencewillautornaticallyexpireafterthe period of time set in the Unsupervised conference l7me.r. set by the Wl], 3#, 1l# address. Seeauto pause for PBX line address (FF2], 13#. Auto pause cannot be used ifthe mnfmce feature is desiredwhen the DBS isusedbehindaPBX The Central Office line program for conferencing, [FF2], 16# must also be set when conferences are allowed. 106 Check the SMDR start timer feature found at program address [FFl], 2#, l#, 2#. Communication program options that need to be checked when this option is set include all options found under [FFl], 2#, 2#, l-lO#. I CPC-B software version 2.00 should be upgraded to version 2.05 to eliminate two intermittent potential SMDR deficiencies in recording Aeld codes. See Technotes 8 & 12 (March 1992). for complete information. DBS Ro@ammin~ Instructions CPGA / 3.0 CPGB / 2.0 / 3.0 / 4.0 Off-hook signaling volume can be set to either of four different levels. To set the off hook signal volume to the minimum level on extension 100, for example, enter: Section 400 FF3 Issue 3 July 1993 When off hook signaling is set on an extension, the tone pattern can be sent continuously or only once. To send a continuous tone pattern for an off hook signal to extension 100, for example, enter: wF3], 19, 15#, l# LFF31. 1#.16#.0# To set the off hook signal volume to the next level on extension 100. for example, enter: To send a single tone pattern for an off hook signal to extension 100, for example, enter: jFF31. l#. 15#.2# lep3], l#, 166. 1W To set the off hook signal volume to the third level on extension 100, for example, enter: (pLIp3], lW, 15#,3# To set the off hook signal volume to the maximum level on extension 100, foi example, enter: See alert tone for busy override at address [FFl], 2 #, l#, 17#. See off hook signal address [FF3], 7#. Seeoffhook signal volume address [FF3], 15#. (FF3],1#,15#,4# See alert tone for busy override at address [FFl], 2 #, l#, 17#. See off hook signal address ]FF3]. 7#. See off hook signal pattern address [FF3], 16#. 107 Section4OOFF3 Issue3July1993 DBS Ro@ammin~ Instructions WC-A/ 3.0, WC-B /2.0 13.0 / 4.0 The large screen telephone can show either 5 or 10 personal speed dial names when this feature is chosen. If an extension is to be included in one or more of the eight hunt groups, this option needs to be set. To choose to display 5 names on a large display telephone that is at extension 100, for example, enter: To exclude extension 100 from page group 0, for example, enter: m3],1#,18#,0# JFF31.1#.17#.0# To choose to display 10 names on a large display telephone that is at extension 100, for example, enter: wF31, l#, 17W, l# To include extension 100 in page group 1. for example, enter: rFF31, 18, 19#, l# To exclude extension 100 from page group 2, for example, enter: . pw3],1#,20#,0# When the 10 name option is used, the maximum length of a name is 7 characters. To include extension 100 in page group 3, for example, enter: pm], See address [FFG], 3#, to assign personal speed dial names to personal speed dial numbers. See address (FFlO], 2#, l-14# to assign personal speed dial. numbers to an extension. 1#,21#, 1w To exclude extension 100 from page group 4. for example, enter: ml. 1#,22#,0# To include extension 100 in page group 5, for example, enter: lFF3],1#,23#,1# To exclude extension 100 from page group 6. for example, enter: tFF3],1#,24#,0# 10s /- DBS Pro@mmhg CFGA/ 3.0 CPGB Section Inb-uctions Issue3 / 2.0 / 3.0 / 4.0 400 FF3 July1993 ThejXowing program options apply toI~dispZayte&phonesonZy. To include extension 100 in page group 7. for example, enter: p3], c\ I#, 25#, I# To display soft key options on the large display telephone (VB-43225). when the phone is in the idle mode, this option must be set. To reset Dagle IlrOuD inclusion to the default initialized value. Dress lFF3L IDBS extension Dart number)#, j18-25)#. O#. lON/OFFl: To review the screen prompts associated with the options of this program, see the appendix following this section. I . -I 109 Section 400 FF3 Issue 3 July 1993 DB3 Programming Instructtons WC-A / 3.0. CPGB /2.0 / 3.0 / 4.0 To display soft key options on the large display telephone (VB-43225). during the time DBS dial tone is heard, this option must be set. To display soft key options on the large display telephone (VB-43225). when calling another extension, this option must be set. o# No Change 12# Function Saeen 2 o# No Change 12# Function Screen2 1# Main Menu lut Function Saeen 3 l# Main Menu 13# Function Screen3 2# Personal Speed Dial 14# Function Screen4 2# PersonalSpeedDial 14# Function Saeen 4 3# System Speed Dial 15# Function Saeen 5 3# system speed Dial 15# Function Screen5 4# Extension Index 16# Function Screen6 4# Extension Index 16# Function Screen 6 5# Guidance Menu 1 17# Function Screen 7 6# Guidance Menu 2 1% Function Screen8 1 7# 1 Guidance Menu 3 I-># 8# Attendant Menu 1 20# Function Screen 10 y# Attendant Menu 2 21# Function Screen 11 1 lo# 1 Attendant~ Menu ---22# 3 1l# Function Screen 1 2ut Function Screen 13 2# Function Screen 14 To review the screen prompts associated with the options of this program, see the appendix following this section. 110 1Function Screen 9 I 11# Function Screen 1 [~Function Saeenl2 23# Function Screen 13 2# Function Saeen 14 I To review the screen prompts associated with the options of this program, see the appendix following this section. DBSPro@-~Instructions WC-A/ 3.0 CPGB / 2.0 / 3.0 / 4.0 Scction4OOFF3 July1993 Issue3 To display soft key options on the large display telephone m-43225). when accessing a central office line, this option must be set. No Change (1#)nMen u ::..i .pb9 LCD Menu LCD Menu o# To display soft key options on the large display telephone W-43225). when in conversation on central office line, this option must be set. 12# 1 Function Screen 2 : ...I ~~eQll a# No Change 12# Function Screen 2 1 13# 1 Function Screen 3 1 2# .PersonalSpeed Dial 14# Function Screen 4 3# System Speed Dial 15# Function Screen 5 4# Extension Index 16# Function Screen 6 4# Extension Index 16#I Function Screen6 5# Guidance Menu 1 17# Function Screen7 5# Guidance Menu 1 17# Function Saeen 7 6# Guidance Menu 2 18# Function Screen 8 7# Guidance Menu 3 19# Function Screen 9 ll# Function Screen 1 23# Function Screen 13 24## Function Screen 14 rir- Guidance Menu 2 I 1~ I Function Screen8 I 1 D -:#@J!$$p .... .::. : .. ..*:‘. To review the screen prompts associated with the options of this program, see the appendix following this section. To review the screen prompts associated with the options of this program, see the appendix following this section. 111 Section 400 FF3 Issue 3 July 1993 DBS Pro@ammiqf InsIndions CPGA / 3.0, WC-B /2.0 / 3.0 / 4.0 To display soft key options on the large display telephone (V&43225), when receiving a page, this option must be set. To display soft key options on the large display telephone (VB-43225). when a receiving a call waiting tone, this option must be set. LCJI Main Function Saeen 2 I 1# I I I I 2# 1 13# 1 Function Screen 3 I Main Menu I Personat Sueed Dial I 1~ I Function Screen4 I I OH No Change !2# Function Screen 2 l# Main Menu 13# Function Saeen 3 2# I PersonaiStreed Fiat I 14# I Function Screen 47 3## System Speed Dial 15# Function Saeen 5 3# System Speed Dial 1% Function Screen 5 4# Extension kdex 16# Function Screen 6 4# Extension Index 16# Function Saeen 6 H I GuidanceMenu 1 I 17# I Function Saeen 7 I 6# Guidance Menu 2 18# Function Saeen 8 7# Guidance Menu 3 I# Function Saeen 9 8# ~1Attendant Menu 1 I 20# I Function Screen 10 I I 8# I Attendant Menu 1 --I 20# I Function Screen 10 I 9#i Attendant Menu 2 21# Function Screen 11 9# Attendant Menu 2 21# Function Screen 11 1W Attendant Menu 3 22# Function Screen 12 10# Attendant Menu 3 22# Function Screen 12 I Id Function Saeen 1 ll# Function Screen 1 23# Function Screen 13 24# Function Screen 14 I 23# I Function Screen 13 I 24# Function Screen 14 To review the screen prompts associated with the options of this program, see the appendix following this section. 112 To review the screen prompts associated with the options of this program, see the appendix following this section. DBS Pro@ammin~ Instructions CPGA / 3.0 CF’C-B / 2.0 / 3.0 / 4.0 Section 400 FF3 Issue 3 July 1993 The large display telephone (W-43225) can be set to display 5 or 10 extension names after the extension menu hasbeen displayed. To display soft key options on the large display telephone W-43225). when dialing an extension, this option must be set. UJDMUIU No Change 12# 1 FunctionScreen Main Menu 1 13# 1 FunctionScreen o# I 1# I I rxD h4eau LCDMHUI I I 1# I LcDMe4ltt No Change 12# I Function keen 2 Main Menu I 13# I Function Screen3 1 2# I Personal speed Dial I 1~ I Function Screen4 I 3# System Speed Dial 1% Function Screen 5 3# System Speed Dial lS# FunctionSaeen5 16# Function Screen 6 4# Extension Index 16# Function Saecn 6 5# 6# # Extension Index I 2# I krson~ Speed Dial I 14# I Function Screen4 I Guidance Menu 1 c Guidance Menu 2 7# Guidance Menu 3 8#t Attendant Menu 1 9f# E I Id Attendant Menu 2 lO# Attendant Menu 3 ~Functton :- Screen 1 Guidance Menu 3. Function Sacen 9 Function Screen 10 ll# Function Screen 1 23# Function Screen 13 24# Function Screen 14 To set an extension port to display 5 extension names. enter To review the screen prompts associated with the options of this program, see the appendix following this section. 1. fD= 341. extt%MiOXl DOti Xlumber)#, on To set extension port 22 for example, to display 10 extension names, enter: FF3],22#, 341, 1w 113 Section 400 FF3 Issue3July1993 Direct inward dialed numbers that have been dialed by a caller need to be assigned to extension ports, so that the number dialed will ring on all extensions they are supposed to appear on. A DID number can be set to ring on one extension port only. To set DID number 0000 to ring on a DBS extension port number, enter: 1. (Dm C?XtC!DSiOllDOrt llUIDk~~#, 35#.oooo#. To set DID number 4444 to ring on extension port 50. for example, enter: DBSRograrmPaingI.n&ructions CPGA/ 3.0, WC-B /2.0 / 3.0 / 4.0 Once extension features have been put into one of 8 possible classes of service in address [FFl], 2#, 5#, aparticularclass of service has to be assigned to an extension. To assign all extension features to a DBS extension for exxnple, enter: 1. tDBS extension port numberl#, 35#.0# To assign class of service 4 to extension port 54, for example. enter: ml* 54#,35#,4# ~ :_... :*: :. *FF See programming at the (FFl]. 2#, 5# address for the list of features that can be applied to a class of service. This feature has been moved to address [FFl], 8#, 3# in UC-B software versions 3.00 and newer. This changes provides greater flexibility in the assignment of DID numbers. 114 DB!3F'rogrammh.g~~ctio~ WC-A/ 3.0 CPGB / 2.0 / 3.0 / 4.0 The ringback tone a caller hears when arriving at an extension that is busy because the same multi line key is in use bythecalledparty,canbesetintbis address. To give the calling party a ringback and busy tone, enter: 1. (DBS extension Port number)#, 36#.0# To give the calling party a busy signal, enter: fFF3], (DBS extension port xwmber)#, 36#,1# To give the calling party a ringback tone, enter: [FF3), (DBS extension port number)#, 36#,2# Section4OOFF3 iseue 3July1993 Assigns a port class to each station port that will access the Tl. Port classes are used to assign pad levels to connections made via the Tl. (Pad levels control volume.) By default, DEB phones are assigned a circuit type, based on whether they are lCEI.s or SLTs. The circuit type is used with digital pad settings to determine the loss/gain settings for connections to the Tl. (See “Digital Pad Setting.” The Tl port Class parameter is provided in case a specific phone or group of phones needs a unique pad level. For example, an SLT is assigned by default as “circuit type 2.” However, if an SLT in a remote warehouse has inadeQi2.e volume levels, the circuit type for the SLT could be changed to 7 (Option 1). Once the SLT is changed to drcuft type 7, the pad levels for circuit type 7 could be changed to provide the correct volume setting. Circuit types are also provided for trunk ports. See Figure 1 for a definition of drcLlit types. This programming parameter will allow youtoassigncircuittypes l-12toastation port. However, it should only be changed to circuit type 7 or 8 (Option 1 or 2). 115 Section 400 FF3 Issue 3 July 1993 DBS programming Instructions WC-A / 3.0. CFGB /2.0 / 3.0 / 4.0 f Figure 1 shows circuit-type numbers. Cir- To determine what type of action will occur cuit ‘Apes 1.2.7, and 8 are used to assign when an SLT user hook flashes while in port classes to stations. ~nversationwithacallerwithanothercaIler already on hold, this feature must be set. The two possible types of action are alternately tog@ng between the party on hold and the party being talked Figure 1. Circuit-type Numbers to, or, conferencing the two parties together with the SLT user. circuit Types 1 K-TEL SLT No. _ 2 DATA# 3 Analog CO Trk 4 Tl Master 5 Tl Slave 6 OPTlONl* 7 &llON 8 2* DTMF## 9 CON-F (SCC)# 10 TONE1 (MFRl)# 11 TONE2 (MFR2)# 12 116 To toggle between the two parties connected to an SLT user, enter: . mBs extension DOrt number)#. 38w. O# -.- .. c To conferencetwopartieswiththe enter: P31, 38#, @BS extension l# SLTuser, port number)#, Section 400 FFS issue 3 July 1993 DBS Rogramminx instructions CF’GA / 3.0 CPGB / 2.0 / 3.0 / 4.0 To set a distinctive extension ring pattern for central office calls that are set to ring at an extension, this feature must be set. The ring patterns for proprietary DBS phones are different than those of SLT or OPX phones. Either of ten different patterns can be set for an extension. The handset receive volume of the digital single line telephone can be set to a normal or louder than normal volume. The louder than normal setting gives a +fSdBgain over the normal setting, which results in a volume level approximately twice that of the normal setting. To set the digitial SLT handset receiving volume to the normal level, enter: 40#. .fDBs ow extensionDOrt numberl#. To set the digitial SLT handset receiving volume to louder than normal, enter: W], (DBS extension port number)#, 40#,1# 117 Section4OOFF3 Issue3July1993 DBSRo@ammin~Instructions CPGA/ 3.0, CPGB /2.0 / 3.0 / 4.0 Digital Ring Pattan lSecondOnl3 Sceonds OFF .5 Second ON/ .5 Second OFF 7# .5 Second ON/ .5 Second OFF. .5 Second ON/ .5 SecondsOFF, .5 Second ON t3.5 SecondsOFF 2# 2 SecondsON/ 2SecondsOFF 3# 1 Second ON/ 1 Second Off .5 Second ON/ 3.5 Seconds OFF 4#l 1 Second ON/ 2 SecondsOFF 1 Second ON/7 Seconds Off This feature enables an extension to be physically moved from one position to another, and to take all features that have been applied to the extension in it’s origInal position, to the new position without doing manual program changes. By applying an auto set relocation code to a phone, and using this code when an extension is moved, extension moving is eflkient and quick. To apply no auto set relocation code to an extension port, enter: 1. mBs extension Dolt number)#, 4lklCONFl SLT&X?XRing F%ttan . w DeDendsOn SLT Transfer Ring Settine l# 3 SecondsON/ 1 Second OFF 2# I I 2 SecondsON/ 2Seconds OFF I 3#I 1 Second ON/2 Second OFF 4## 1 Second ON/ 3 SecondsOff 118 SLT/ovxRia~. Pattan . . . 5# 1 Second On/ 5 Sctxnds OFF 1 Second ON/7 Second Off 7# .5 Second ONn.5 Second OFF, I 8# .5 Second ON/ 3.5 Seconds OFF I I I I .5 Second ON/ 3.5 SecondsOFF To apply an auto set relocation code of 7777 to extension port 45, for example, enter: rFF3]*45%*41#,7777# ~ :..::.:...:::,..:.. _,... * The auto set relocation code is applied to the original extension being moved. After the extension is plugged into the new port position, press ON/OFF. #lo. (original DBS port number)#, then the (4 digit auto set relocation code number). After the process is complete, reset the phone on the new port by disconnecting the modular plug, and reconnecting it. The origlnal port position converts to a “0” type. The transfer of phones between digital and analog ports cannot be done. The transfer of phones between analog ports, or between digital ports can be done. DBS Rogrammin~ hstructions CE’GA/ 3.0 CPC-B / 2.0 / 3.0 / 4.0 An extension can be set in a permanent call forward setting. This fatunz is mainly forusewithperipheralequipment(s~~ voicemail applications)),where it is desiredto haveanexknsionring for a period oftime, and then always forward to the same extension port. To not have an extension permanently call forwarded for all calls, enter: l rDBs extension Dort If permanent call forwarding is applied, an extension number must be set as the target of forwarded calls. This address sets the call forward target. If permanent call forwarding is not enabled, no call forwarding extension is required. The default initialized value of this adddress would then be: jFF31. (DBS extension 43w. ICONFL DO& number)#, numberl#, 42W. On To turn permanent enter: Section 400 FF3 Issue3 July1993 call forwarding off, FF3], (DBS extension port number)#, .-. 42#, 1W To set extension number 333 as the target extension of calls from source extension number 105, enter: (FF3],105#. 438.333% To have an extension permanently call forwardedwhenanextensionuserisbusy, enter: (FF3], (DBS extension 42#, 26 port number)#, To have an extension permanently call forwarded when an extension user does not answer, enter: (FF3]. (DBS extension 426.36 port number)#, Permanent call forwarding can be overridden by call forwarding set at the extension level. 119 Section 400 FF3 issue 3 July 1993 DBS Rogmmmin~ WC-A As of CPC-B Version 4, extensions can have MC0 or ML keys. In previous versions, the keys were avaiIable on a system-wide basis. The type of key available ditTered with the software release. In this parameter, “(00 1- 144)” represents the extension port number. In “0 or 1,” ” 0” represents the MC0 keys and ” 1” represents the ML keys. The following table shows MCL/ML availability. 1. The initial setting for all extensions (except the first attendant phone) is MCO. 2. The initial setting for the first attendant phone (port 1) is ML. CPC Version 1 I 1 TypeofKey CPC-A I MC0 only I CPC-B 1.0 I MC0 only I ML only 1 1 CPC-B 2.0 - 3.1 1 I I I 120 1 I CPC-B 4.0 and above I I MC0 or ML I / 3.0, WC-B Instructions /2.0 /. 3.0 / 4.0 DBS Pro@mming CPC-A / 3.0 WC-B Large display Instructions / 2.0 / 3.0 / 4.0 %‘%tion Issue 400 FF3 1993 3 July screen APPElVDlX The fotlowing are the possible screen appearances of the large display telephone (‘VB-43225), when any of the 25 screen selections are chosenfor a particular telephone condition, Some screens can not be set to display during certain telephone conditions if the prompts are not reteuant to the conditions of the phone. ‘No Change” (/ \ T%sonaz speed Did” rnJ, CDBSext port rlum&+, 09:51 Thu (26-33)#, 2# APR 02 ‘system speed Dial” PT3J,(Dss set pat ruunkd#. @6-3333)#, 3# 09:Sl Thu APR.02. CH 6 0 4 RICH > - PSDSO -PSD95 SSD > -PSDOl -PSD96 ABC MN0 < > - PSD92 -PSD97 DEF PQRS c > - PSD93 -PSD96 GH I TUV < > -PSD94 -PSD99 JKL RI ‘!&tension 0 9 2.5 1 R 1.C .EXT. H Thu APR 02 4 0 4 DIRECTO‘RY < R.ECTORY WXYZ 0 9 : 5 .1 < DEF PQRS TUV WXY2 r, T h: u: &i?:@+O :..- ‘.. 2 ,.[a R I CH Absence MN0 JKL DI “Guidance Menu I ” Index” ABC GH I 804 ACCT Code 0 4 y 1HQ -,.i ye E.n tti-- < < S.t a t I o n ;..L-o c k 0 u:.t < Reminder < T I me FF-Key Sett lnQ < 121 Section 400 DBS Prorpammins Instructions CPGA / 3.0, CPC-B /2.0 / 3.0 / 4.0 FF3 Issue 3 July 1993 “Guidance Menu 2” ml, ms ext. port numbaf#, c26-331#, is ‘Guidance Menu 3” ml, DE3 at pt rtumbe#* cxxE#k < -2 < * * ml, ‘IAttendant Menu 2” D~ex?Qofinumber)#, tz?6-33..#* 9?Y Attendant 0nl.g < < < f < < ‘Attendant Em, DBssctport-. At&U&&J& 00 :Si,. Thu RI CR’ > PI og’t > Ou tgolng‘.Amount 122 a-mm Menu 3” 1,1m l%3--33)# A-PR 02 0 0 I In g Y o d-e Tunction Screen 1 *V DBS F’ro@ammin~ hst~ctions hAion 400 FF3 Issue 3 July 1993 CPGA / 3.0 CPGB / 2.0 / 3.0 / 4.0 ‘Function pl?3], DBS exL pat Screen lllm&ed#, I 0 9 .: F :I .. 1 ‘I! ‘U (2&33M, 1% ( APR Thu CH Set C6 set Y 0,s set co 6 I I 13# 0 .*.-. ‘!Function Screen 6” f-31, Iz>Bsfzxt port number3#,(26-331#,16# RI 3” WJ, DES ed pat rurmber)#, Wz)#, rnL 09:51 Screen A P R -‘,o’-a RICH I ‘Function 2” W8I 9 a g 0 ‘Function ml. DB 02 0 O-9 act pat : 5 t Screen numberf#, .;r 7” (B33)#, 17# h-u RICH 4 tlng ‘Function Screen 5” DB-Qxldnumber)#, (26-33Pt,15# - > A c c 1 ,Yc 0 d 0 > L.C d ‘:.,c @ i’ I -Queu!ng Busy--0vrrrIdo R e I e a’s e 123 Sectton 400 FF3 Issue 3 July 1993 DBS Rogrammtng Instructions / 3.0, WC-B /2.0 / 3.0 / 4.0 CPGA ‘Function Screen 8” m3L 03s ext p-t number3#,t26-331#.18# > > > > > ‘Z%mction Screen 2 l)( P-J Ri r e-as-a. Function z > > > > toti* c- 0 8’ ‘f .e c 0 n c 0 Park Screen 12” ‘Function P Screen 13” m 3h 09 Thu :Sl APR RICH s a 'V 6 e SSD-DIR 0.2 0 uu 4 r 09:Sl RI t 4 RBlars4 PSD-DIR Transfer Rdrirrn’dar coit ^. -. cc..: E a. i: r y . ‘, A C-C,.T,‘.- 6 0. d .; 124 iz?ix.BM* 21# Thu cm , Plge> Itlordaet . > T 0. n 0 > > APR 6 Answer 02 6 4 Mute UNA_ , < .c DBS Pro@mmiqj WC-A/ /\ 3.0 CPGB / 2.0 / 3.0 /CO ‘!hnction Screen LFF31,DES ext p-t nuJnM#, 0 9 :51 R I CH Thu 14” c=331#, APiI 09 02 DND < > Conference < > Transf.er < > < > > Release > > :, 5 1 RI 0 0.4 > Telkback Tunction Screen 15” DBsct port number)#, c26-33)#, 2!3# ml, 24# < > > Section 400 FF3 Issue 3 July 1993 Instructions Park T h u; _. CH :A:.P .” p.. ::,iJ .,.I ? 8 0.4 HOLDING N 0 1 II‘ .i N- i TRF’-TO WAI T: 0 0 125 Section 400 FF4 Issue 3 July I 1993 WC-A DBS Rogramming I~tructions / 3.0, WC-B / 2.0 / 3.0 / 4.0 3-4 RING8tHUNTGROUP PROGRAMMING P Central office line “day mode” ring assignments for all extensions are set with this option. Central office line “day mode” ring assignments for all hunt group pilot numbers are set with this option. To set extension 120 not to ring on central office line 19 when the DBS is in the “day mode”, for example, enter: To set pilot number 600 (which has been assigned as. the pilot number for hunt group 3, in this example) not to ring on central office line 14 when the DBS is in the uday mode”, for example, enter: JFF41. l#. l#. 19W. OW To set extension 120 to ring on central office line 50 when the DBS is in the “day mode”, for example, enter: _ P'F41, lW, lW, 50#, 1X DefhIt initialized mIues for DBS extension port 1 is: EF41. l#. l#. (1-64I#. l#. ION/ OFFI. and for extension rxxt 2 is: IFF41.l#, 2#. fl-W#. l#. ION/OFFl. If an outbound central office call is made from an extension that is not set to ring on for any inbound cent.ra.I ofice line calls. the automatic answer option wiII not function. To answer inbound central office Iine caIls, press the &&.ing green Iine key. To pick up a central office linecallthatisrin&ingatanothertelephone, use the Dimcted caIl pickup or Group caII pickup options. Port number 145 is used to assign ringing to the extemaI page / UNA interface. Ail unassigned ringing trunks wilI be directed to the attendant. 126 jFF41. 1W. 153W. 14Q. O# To set pilot number 500 (which has been assigned as the pilot number for hunt group 1, in this example) to ring on central office line 10 when the DBS is in the @daymode”, for example, enter: pF4], I#, 151#, lO#, l# DBS F’ro@amming CPC-A / 3.0 WC-B hStruC~onS / 2.0 Central office line “night mode” ring assignments for all extensions are set with this option. To set extension 120 not to ring on central ot&e line 19 when the DBS is in the “night mode”. for example. enter: JFF41.2#. 218. lQ#.O# To set extension 120 to ring on central offke line 50 when the DBS is in “night mode”, for example, enter: ~F4].2#,21#,50#, 1n Defiult initialized values for DBS extension port 1 is: lFF41. 2#. l#. (1-64M l#. ION.+! OFFI. and for &ension uort 2 is: 1FF41.2#, 2#. 11-641#.l#. ION/OFFl. Section 400 FFQ issue 2 June 1993 Central office line “night mode” ring assignments for all hunt group pilot numbers are set with this option. The address numbers 15 1- 158 refer to hunt group numbers l-8. To set pilot number 300 (which has been assigned as the pilot number for hunt group 2, in this example) to ring on central ofiice line 13 when the DBS is in the “night mode”, for example, enter: @'F4].2#, 152#, 13#, l# To set pilot number 350 (which has been assigned as the pilot number for.. hunt group 4, in this example] not to ring on central of&e line 17 when the DBS is in the %ight mode”, for example, enter: JFF41.2#. 154w. 17%.0# Ifanoulboundcentmlofficecallismade~m an&ensionthatisnotsettoringonforany inbound central office line calls, the automatic answer option wiIl not function. To answer inbound central office line calls, pressthefkhinggreenlineky. Topickup a central office line call that is ringing at another telephone, use the Directed call pickup or Group call pickup options. Port number 145 is used to assign ringing to the external page / UNA interface. Toresetcentiof3ceni&Wingass&nments for nilot numbers to the default fnitialized value. mess lFF41.2#. 151-KM. kentral offie sort numberl#. CM.ION/OFFl. 127 Section 400 Issue 3 July FF4 1993 A maximum of 8 extensions can be put in each of 8 hunt groups. Each hunt group can be designated as a “terminal type”, or “circular type”. Terminal Hunt Group Operation The call must be transferred or a central office line set to ring at the first extension in the grout in order for the terminal hunt feature to work. If the first extension of the hunt group is busy, an incoming call will automatically access the next extension of the group. If all the extensions in the group are busy, an internal caller will hear a busy tone, a non transferred central office line caller will hear ring tone. If additional feature options are chosen, the search will continue with an additional hunt group,(s). To use the first extension position (analog) as a pilot position, place a 2 watt 450 ohm resistor across the tip and ring. This will busytheport,andallowittobeusedasa “pilot numb& for the remaining &f!nsions inthegroup. Directcallstomembersofthe hunt group will not hunt to other members of the group ifthe called extension is busy. CPC-A DBS Programming Instructions / 3.0. CPC-B / 2.0 / 3.0 / 4.0 Circular Hunt Group Operation Circular Hunting is performed when any extension in the group is ringing and left unanswered. The ringing can originate from tranferred, or extensions assigned to ring for outside lines. No pilot number is provided for this type of hunting. The hunting will follow the next member in the hunt group until the end ofthe hunt group is reached. When the end of the hunt group is reached the call will then be directed back to the first member until one full circle has been completed. At this point of time the call will overflow to the next hunt group assigned. If all the extensions in the group are busy, an internal. caller will hear a busy tone, a non transferred central office line caller will hear ring tone. If additional feature options are chosen, the search will continue with an additional hunt group(s). To set hunt group 5. for terminal type, enter: to JFF41. 3w. 5n. l#.O# To set hunt group 4, for example to circular type, enter: Iee41, 3#, 4W, l#, l# 128 example, /- DBS Programming Instructions WC-A / 3.0 CPC-B / 2.0 6 If all extensions are busy, an incoming call will wait for an available extension. If an extension within either type of hunt group: is set with an absence message, with a call forward feature, or to DND, the hunt feature will skip that extension, and procede to the next extension within the group. If the fast extension within either type of hunt group is set with an absence message, with a call forward feature, or to DND, the hunt feature will not work. ” If a SLT hunt group member takes a central office line call, puts it on hold, and replaces the handset, additional central office line calls will not hunt to idle extensions. Previously searched hunt groups cannot be searched again. If all members of all searched groups are busy, the call will be parked for the frst group searched only. Central of&e lines that are set to ring at extensions set to call forward to a hunt group will not call forward to extension types 10 and 15. An extension that is a member of a hunt group cannot be a member of another hunt group, nor a member of a call coverage group. The off hook signaling [FF3]- 16 address should be removed from members in a hunt group. Section 400 FF4 Issue 2 June 1993 A maximum of 8 extension numbers can be assigned to work as one of a maximum of 8 pilot numbers. One pilot number can be,used as the lead number for each of the 8 hunt groups. To assign extension number 255, for example, as a pilot number for the frost hunt group, enter: WF4], 3W;l#, lW.2558 To assign no extension number (and .. therefore no pilot number), for example,.’ ., ..:. for the first hunt group, enter: ,. ..I pF4], 3W, lW, lW, conf,# To assign extension number 110, for example, as a pilot number for the second hunt group, enter: cIpIp4).3#, 2W, l#, 1lOW To assign extension:.number 300. for example, as a pilot number for the third hunt group. enter: IFF4],3#,3#, l#, 3006 To assign extension number 699, for example, as a pilot number for the fourth hunt group, enter: WF4], 3#,4#, lW.6996 To assign extension number 600. for example, as a pilot number for the fifth hunt group, enter: 129 Section 400 Issue 3 July FF4 1993 FF4],3#,5#, CI’GA 1#,600# To assign extension number 199, for example, as a pilot number for the sixth hunt group, enter: [FF4],3#,6#, l#, 199# To assign extension nuqber 400, for example, as a pilot number for the seventh hunt group, enter: lFF41.35 DBS Ro@amrnin~ Inst~ctiom~ / 3.0, CPGB / 2.0 / 3.0 / 4.0 If all the extensions in a particular hunt group are busy, the calI can be automatically transferred to another hunt group. A call to hunt group 3 could be made to overflow to hunt group 5, if all the extensions in group 3 are busy. If all extensions in the overflow group are also busy, the call will rem-t back to group 3, and con&me to search extensions until one becomes available. 7C, 1#,400# To assign extension number 255,. for example, as a pilot number for the eighth hunt group, enter: [FF4], 3#, 8#;1#, 255W To reset the uilot extension number assignment for anv hunt Q~OUD.Dress jFF41 3#. (hunt groun number l-81#, l#. ICONFl. fON/OFFl. To set hunt group 3 to overflow to hunt group 5, for example. enter: [FF41, 3w, 3#, 21, 51 To set hunt group 4 not to overflow to any other hunt group, for example, enter: rFF41, 3#, 48, 26, [CONF] To reset hunt particuku hunt initialized value. gr-ou~numberl#. 130 grout overflow for a PROUDto the default Dress lFF41.3#. (hunt 2#. ICONFI. lON/OFFl. DBS Programming Inst.ructions WC-A / 3.0 WC-B / 2.0 Section 400 FF4 Issue 2 June 1993 Use this option to insert an extension in a specific position of one of the eight hunt groups. A maximum of 8 extensions can be put into a hunt group. To place extension number 500 in the first hunt group’s first position, enter: pF4],3#. The type of extension search that is used once the call is connected to a hunt group can be set to terminal, distributed, or longest idle. .-..TenninuZ Hunt Group~Operation The call must be transferred or a central office line must be set to ring at the nilot number of the hunt groun in order for the terminal hunt feature to work. lW, 31.5001 (FF41. 3t. (l-SW. (3)t. (IOO-699H 1st member for hunt groups ( l-8) ?OCorXXX.# (FF41, 3U. (l-8lrt. (4)#, (loo-699M 2nd member for hunt groups (I-81 xx0rxxx.n (FF41, 3#, (l-81#. (5)#, (loo-6991# 3rd member for hunt groups (l-8) xx0rxxx.t (FF41. 3#. (1-8l#. (6)#. (IOO-6991# 4th member for hunt groups (l-81 xxorxxx.% IFF4). 3t. (I-8)t. (7’J#. (loo-699)# 5th member for hunt groups (l-81 xxorxxx,# (FF41. 3#. (l-8)#. (8)#, (lOO-699)t 6th member for hunt groups (1-B) xx0rxxx.U (FF41. 3#. (l-8)+!, (9)#. (IOO-699)# 7th member for hunt groups (l-8) xxorxxx.# (FF41. 3#, (l-8,!+. (lOl#. (lOO-699M 8th member for hunt groups (l-81 I xx0rxxx.U To reset an extension to it’s default initialized hunt $30~~ value. press: IFF41. 3# (DBS hunt grow numberl#. (DBS hunt grout nositionI#. fCONFl#. fON/OFFl. An extension that is a member of a hunt group cannot be a member of another hunt group, nor a member of a call coverage group. The off hook signaling [FF3]- 16 address should be removed from members in a hunt group. The hunt begins with the pilot number, and sequentially moves through the eight extensions. If all the extensions in the group are busy. the hunt for a free extension W-III terminate. If the pilot number of another hunt group, or same hunt group. is specified, the search will continue with an additional hunt group(s). If not, the caller will receive a busy tone. Distributed Hunt Group Operatim The call must be transferred or a central ofke line must be set to ring at the Dilot number of the hunt croup in order for the distributed hunt feature to work. The hunt begins at the extension after the last one to pick up the previous caller, and continues in a circular manner for successive calls. If the pilot number of another hunt group is specified, the search will continue with an additional hunt group(s). If not, the caller will receive a busy tone. 131 section 400 FF4 hue 3 July 1993 Longest Idle Hunt Group Operation The call can be transferred or a central of&e line must be set to ring at the pilot number of the hunt a-OUD in order for the longest idle hunt group feature to work. The hunt begins at the extension in the group that has been idle for the longest period ofTtime, and progresses through the other extensions in the same manner. lfthe pilot number of another hunt group is spedfled, the search will continue with an additional hunt group(s). If not, the caller will receive a busy tone. .. To set hunt group .l, to the termin& search method, for example, enter: JFF41. 34. I#. 2W. O# To set hunt group 2, to,,the distributed search method, enter: WF4], 3#, 21, 2#, l# To set hunt group 3, to the longest idle search method, enter: rFF4].3#, 132 3#,2#.2# WC-A DBS Rogrammixag In#ructi~ns / 3.0, WC-B / 2.0 / 3.0 / 4.0 Once all extensions in a hunt group have been searched, the caller can be transferred to the pilot number of a different hunt group, an individual extension, the attendant, or an SLT device. This option sets the extension numberthatthecallwillbetransferredto, in the event of an overflow Tom the hunt group. To set extension number 600 as the ~owMensionafteracallhasoverflowed hunt group 3, for example, enter: [FF4),3#,3#,3#,600# To set the overflow extension from anv hunt BOUD to the default initialized value. Dress (FF41.3#. (DBS hunt Proun numberHI. 3#. O#. ION/OFFi. P DBS Programming In!kructiox.w WC-A / 3.0 CPGB / 2.0 section 4c90 FF4 Issue 2 June 1993 To set the maximum amount of time before the caller overflows to an extension or additional huntgroup, this option must be set. To assign an exkMon to an exact position within a hunt group, this option must be used. To place extension 3OO.inhunt group 1, in the tist position, for example, enter: pF4], 3w, 1#,5#y,300# To reset an extension to the default initialized DBS hunt groun setting. Dress jFF41.3#. lDBS hunt LOUD numberl#, JPositionwithin hunt grounj#. ICONFl#, JON’OFF’* 111 11 seconds 271 27 Seconds 121 12 seamcls 281 28 semnds 13u 13 seconds 291 29 seconds 141) 14 seamds 301 30 tseamds 15# 15 seconds 31 # 31 SeoJnds 16# 16 Sea&s 32 I 32 !Seamds To set the transfer timer for hunt group 1 to 10 seconds, for example, enter: [FF4], 3W,lW, 4#,10# .:. ._ :.. IFF41. 3#. (1-81s. (51#. (100-6991# 1st member for hunt grows (l-8) I (FF41, 3#. (I-8lU. (8H. (IOO-699M 4th member for hunt groups (l-8) I I (FF41. 31. (l-8)#, (9)#, (100-6991X 5th member for hunt gmuns (l-81 I I (FF41..3#. (I-811. [lOl#, (100-6991# 6th member for hunt gmuns (l-81 I I IFF4J. 3W. (l-8)ff. (1 IIN. (loo-6991# 7th member for hunt gmuos I1 -81 I I (FF41. 3U. (l-8)#, (121X. (lOO-6991# 8th member for hunt grows (l-81 I I XX0rDCX.U _ I xx0rxxx.l xx0rxxx.W I xx0rxxx.t xxorxxx.# I xx0rxxx.n Versions older than 2.11 do not have program settings 0 or 1. 133 Section 400 Issue 3 July FF4 1993 -C-A/ An extension can be assigned to any position within any one of the 16 call coverage groups in the system. Each group has a maximum of 8 extensions, comprising 6 member extensions and 2 secretarial covering extensions. To set extension 100 as the first secretary caIl coverage member of call coverage group 1, for example, enter: DBS Ro@ammiq Inst~ctions 3.0, WC-B / 2.0 / 3.0 / 4.0 Central o!3ce Iine “day mode” delayed ring assignments for all extensions are set with this option. When inbound centml o&e line cab are not answered in the time set in the Call-Forward/ No-Answer/Delayed-RingUmer,thedelayed ring assignments are utilized. To set port 115 for no delayed ring in the day mode on line 6, for example, enter: [FF4], 48, I#, l#, lOO# W41. ;&&; iFF41. 41. coverage ‘1-1611. group # I~41. 4#. cavenge (1-16)X.: @-up# ‘1)X. Fiea-etaly ‘.A & k , # x2 xxorxn.# pF4], IFF41. -eraBe 41. tFF41. 4X. Q=rage I IFF41. 4#. covcra&?e (l-16)1. ID-UP # ‘6)#. Member #4 (I-16)#. group # (7)#. Member #5 I ‘l-16)#. SOUP t ‘8M Member #6 I COVeraf!e aOUD)#. XXW?ZX.# xxorxxx I .# I iCONF1. An extension can not be a member of a hunt group, as well as a member of any other call coverage group. The second covering extension becomes active only when the first covering extension is set for Do-Not-Disturb. 134 5#, 110#,22%, l# xx0raa.t To reset call cover= ~OUDS to the default initialized settings. Dress IFF4L 4#. lcall coveraee groun)#. (oosition within 5#. 1151y. 6#.0# To set extension 110 to delayed ring in the day mode on line 22, for example, enter: xxorxxx.# I1 (211. .’ secretary ,t :,. Inclusion of the first-attendant position in the delayed-ring tables. wiIl disable the attendant-overflow feature. If the delayed ring function is enabled and no extensions are assigned, or capable of ringing (DND, unpluged. etc...), the ringing line will automatically ring the attendant. DBS Pro@amming hdruCti0~ WC-A / 3.0 WC-B / 2.0 Central office line “day mode” delayed ring assignments for pilot numbers of hunt groups are set with this option. When inbound central office line calls are not answered in the time set in the Call-Forward/No-Answer/Delayed-Ring timer, the delayed ring assignments are unlized. To set the pilot number for hunt group 1 for no delayed ringin the day mode on line 22, for example. enter: ( 3eCtion4OOFF4 Issue 2 June 1993 Central office line “night mode” delayed ring assignments for all extensions are set with this option., When inbound central office line callsare not answered in the time set in the, Call-Forward/ No-Answer/Delayed-Ring timer, the delayed ring assignments are utilized. To set extension 120 for no delayed ring in the night mode on line 3, for example, enter: JFF41. 6#. 120#. 3W. O# JFF41. 5#. 151#. 22#.0# To set the pilot number for hunt group 2 for delayed ring in the day mode on line 15, for example, enter: WF4]. 5#, 152#, To set extension 400 to delayed ring in the night mode on line 20, for example, enter: [FF4], 66, 120#, 3#, l# 15W. l# Inclusion of the first-attendant position in the delayed-ring tables, will disable the attendant-overflow feature. If the delayed ring function is enabled and no extensions are assigned, or capable of ringing (DND, unpluged. line will etc...). the ringing automatically ring the attendant. ,135 Section4OOFF4 Issue3July1993 Central of&e line “night mode” delayed ring assignments for pilot numbers of hunt groups are set with this option. When inbound central office line calls are not answered dn the time set in the CallForward/No-Answer/Delayedelayed-Wngtimer, the delayed ring assignments are utilized. To set the pilot number for hunt group 4 for delayed ring in the night mode on line 28, for example, enter: JFF4l. 6W. 154#.26i/.O# To set the pilot number for hunt group 1 for no delayed ring in the night mode on line 10, for example, enter: DBSRo@ammfngInstructions WC-A / 3.0. WC-B / 2.0 / 3.0 / 4.0 Extensions th at have a DSS/BLF key assignment for other DBS extensions can be set to ring on those keys for any type of call that is directed to the other extensions. This feature allows a second extension user to answer a ringing call to an absent extension position(s) by accessing the DSS/BLF key on their phone that represents the other extension position(s). The first extension enumerated in the address is the target extension; and the second is the source extension. To set extension port 15 not to ring for calli directed to ‘extension port 44, enter: JFF41. 7w. 44w. 15W.06 [FF4], 6#, 151#, 106, l# To set extension port 1 to ring for calls directed to extension port 60. enter: tFF41, 76,6O#,l# 136 1n DBS ROM WC-A / 3.0 WC-B Inntnwtions / 2.0 section 400 FF4 Isane 2 June 1993 Extensions that ham a DSS/BLF key assignment for other DBS extensions can besettodelayedringonthosekeysforany type of caU-*t is directed to the other &ensions.‘cs feature allows a second extension user to answer a ringing call on a delayed basis to an absent extension position(s) by accessingthe DSS/BLFkey on their phone that represents the other extension position(s).?he Brst extension enumerated in the address is the target extension. and the second is the source extension. To set extension port 13 not to delay ring for calls directed to extension port 44, enter: JFF41. wt. 44u. 13#. ow To set extension port 5 to delay ring calls directed to extension port 40, enter: W4], su, 4ow, 5# l# 137 Section Isrue 400 FFS July 1993 CPCA DBS Ro@ammin~ I~tructio~~ / 3.0, CPGB / 2.0 / 3.0 / 4.0 f Each flexible feature key on the telephones and EM24 consoles can be programmed with a code so that pressing it wiU perform the function associated with the code assigned to the key. To set extension port 120. FF key number 5, to be an Alarm key, for example, enter: PF5], 12OW. 5#, pF12], 4# To set extension port 55, FF key number 10, to be a call forward/all calls key, for example, enter: EF5], 55#,10#,720# To reset the FF extension kevs to an unassigned value. [which must be done before a feature can be aDDlied to a defaulted CO line kevl. Dress lFF51. (l1441#. (l-24I#. ICONFI. IONIOFFI. To reset FF Extension kevs to the default initialized value. Dress fFF5L jl-1441#. 11-241#. (DBSCOlinenumber that is the same as the kev number on the nhoneI#. When using CPC-B software later than ver. 2.00. the default values for all kevs on the attendant nositions default to Pooled Trunk 89 kevs. 71# [FFl2]. 7# [FF12], 4# IFFll], l# IFF121,53# Absence Msg Accountant Code Alarm Answer Key BGM 720# C-F/AU CaIls 721# C-F/Busy .NA 722# C-F/Busy 723# C-F/CO Line 724# C-F/NAWGB~~.~~ Qm 79# DkCtCdlpfckup 70# Group call pllckup Ol-64# CO Lines 73# DND [PROGI, lo-69# 2 dQgi~~ensions IPROGI, lOO-699# 3 dglt F57di&ions (FF121,51# Headset 1FF121,8# Intercom Key lFF121,50# Internal Dial Tone 89# Stop LCR 77# . Meet Me Answer [FFl lj,[FF12]# Mute ” IFF121,52# Night Mode IFF121,00-07# Page 75# Park Hold 81-86,89# MC0 Access [FFll]. 2# Release 74# -onLockcnlt [AUTOI. 00-89# SSD Key IAUTOI, 90-99# PSD Key IFFlll, 3# Talk Back 78# UNA Pickup IPROGI,[FRGGI,xzawcx -Y Key [AuToI, [REDIAL] Auto Redial to Ext. 81-86, 89 MuIUpleIzop (United to3pereKtfnsi~ 12 per attendan m-2 138 (- i section 400 FFS Issue 3 July 1093 DBS Promming Inst~ctio~u CPC-A / 3.0 CPGB / 2.0 / 3.0 / 4.0 ‘lhedef&knumbenngschemeonextension FFke@AayedoutstarUngfmmbottoml& andendingattopright.AUFFkeys default to LCR/MCO keys. Only the first 24 FF keys will light for CO lines that are assigned to them, the remaining keys on anyextensionhaving thatmanyFFkeyswillnotlightifCOhne assignments have been given to them. Sincethe~and#keysonthedialpadare used for entering data, when the use of these symbols are required for feature codes, (FFll] provides the 0 and (FF12) provides the #. When entering these symbols by using the FF keys, the display will not indicate that any data was entered. To program several telephones with the same key layout, see [FF9] progmmming. Each flexfble feature key on the DSS console can be programmed with a code so that pressing it will perform the functionassodaWwiththecodeassigned tothekey. To set DSS console 1, FF key number 25. to be a BGM key, for example, enter: lFF51, 145w, 251, [FF12].53# TosetDSSconsole 2, FFkeynumber44, to be a call forwarded all call key, for example, enter: @'F5],148#,44#,720# To reset DSS Console 1 & 2 kevs to the default initialized val e. Dress fFF51, J145-148w fl-721#. YDBS extension number~#. DSS Consoles 3 814 have no default values set, To reset the DSS Console kevs to an unassigned value. Dress fFF51, J145-1481#. fl-144N. ICONM. IONI OFFI. 139 Section 400 FFS luue SJuly1993 WC-A DBSRo~rammin~Instructio~ / 3.0, CPC-B / 2.0 / 3.0 / 4.0 KEYQDE- 71# [FFlZ], [FF121, [FFll]. [FF12], 720# 721# 722# 723# 7248 7# 4# l# 53# Absence Msg Accountant Code Alarm Answer Key BGM C-F/Au calls C-F/BusyNA C-F/Busy C-F/CO Line C-F/NA(c~~~versoo @=aerer) IAUTOI, [=Dml Direct Call Pickup Group Call Pickup CO Lines DND 2 d&it E7clxnsions 3 dlgtt I3dm!3ions Headset Intercom Key Internal Dial Tone Stop LCR Meet Me An&er Mute Night Mode Page Park Hold MC0 Access Release ExiznstonLcchut SSD Key PSD Key Talk Back UNA Pickup AnyAuto Redial to Ext. 81-86, Multiplex 79# 70# Ol-64# 73# [PROG], lo-69# [PROG], lOO-699# [FF12], 51# [FF12), 8# [FF121. 50# 89# 77# [FFl l],[FF12]# [FF12], 52# [FF12]. 00-07# 75# 81-86,89# [FFll]. 2# 74# IAUTOl, 00-89# [AUTO], 90-99# [FFl 11, 3# 78# IPROGI. I~oGl* ~ 89 (limited to 3 per extension, 12 per ElttfBldaIl~ 140 K==Brer The default numbering scheme on extension FF keys is layed out starting from bottom left and ending at top right. All FF keys default to LCR/MCO keys. Only the first 24 FFkeyswilllight for CO lines that are assigned to them, the remaining keys on any extension having that many FF keys will not light ifC0 line assignments have been given to them. Sincethe~and#keysonthedialpadare used for entering data, when the use of these symbols- are required for feature codes, (FFll] provides the * and [FFl2] provides the #. YWhen entering these symbolsbyusingtheFFkeys,thedisplay will not indicate that any data was entered. To program several telephones with the same key layout. see (FF9Jprogramming. DBS F’ro@amxdng WC-A / 3.0 CPGB Instructiona Section / 2.0 / 3.0 / 4.0 Eachflextblefeature keyontheAttendant console can be pmgmnmed with a code so that pressing itwill perform the function assodatedwitbtbecodeassi$ledtothekey. Tosetatt@antcmsole 1,FFkqynumber 25, to be a BGM key, far example, enter (P'Irg], 145#,25#, pFl2], 53W batte 71# [FF12], [FF12], [FFll]. [FF12], 720# 721W 722# 723# 724# i : 79# 70# Ol-64# 73# [PROG], lo-69# [PROG]. lOO-699# [FF12], 51# (FF121. 8# [FF12], 50# 89# 77# [FFl l],[FF12]# [FF12]. 52# IFF121. 00-07# 75# 8 1-86,89# (FFlll. 2# 74# [AUTO], 00-89# [AUTO], 90-99# [FFll]. 3# 78# m-4. mm* FFS 1993 Absence Msg Accountant Code Alarm Answer Key BGM C-F/AU CalIs C-F/BusyJW C-F/Busy C-F/CO Line C-F/NA 7# 4# l# 53# (CPGB When usin# softwa.re Ihe DSS Console kevs default as indicated in the am endix following this section To reset the Attendant Console keys to m unassigned value. mess IFF5L 1149-152)#. (l-144)#. lCONF1. ION/ OFF1. 400 SJ* w 2.00 or a-) DirectCanPlckup GroupCaIlPichp CO Lines DND 2 d.ig¶tl9cknsiorls ~3 digtt Rctensions Headset Intercom Key Internal Dial Tone Stop LCR Meet Me Answer Mute Night Mode Page Park Hold MC0 Access Release ExtensionLockout SSD Key PSD Key Talk Back UNA Pickup Jmmxx *Key [AUTO] t IREDIAL] 81-86. 89 Auto Redial to Ext. Multiple Loop (limited to 3 per extension, 12 per attendant)(cpc-B VQ 2.00 or -1 141 section 400 ma I~sue3 July1993 The default numbering scheme on attendant console FF keys is layed out starting from bottom left and ending at top right. All FF keys default to LCR/ MC0 keys. Only the Arst 24 FF keys will light for CO lines that are assigned to them, the remaining keys on any attendant console having that many FF keys will not light if CO line assignments have been given to them. Since the * and # keys on the dial pad are used for entering data, when the use of these symbols are required for feature codes, [FFl l] provides the * and [FI712] provides the #. When entering these symbols by using the FF keys, the display will not indicate that any data was entered. To program several telephones with the same key layout, see [FF9] progmmming. 142 CF’GA DBSRo#ammin~Instructions / 3.0. WC-B / 2.0 / 3.0 / 4.0 CPGA/ 3.0 CPGB DBS Pro@-ammh~ / 2.0 / 3.0 / 4.0 Instruction section 400 Flw Isaue3Juiy1993 143 section 400 Issue 3 July , FM 1993 WC-A DBS Programming Instructions / 3.0. CPC-B / 2.0 / 3.0 / 4.0 c 3-6NAMEANDlUESSlGE PRrnRAMS~Gs Names of up to 10 characters can be assigned to each extension number. This name appears on the second line of a telephone with a display, and on the top line of a display extension that is calling. ,. To assign a name to extension port 40, with the characters RICH M.. for example, enter: ml, iw, 40#, C0NPW. (see am-~ following this sectim)# ,. To assign a name to extension port 1, with the characters Operator. for example, enter: Names of up to 16 characters can be assignedtoSystemSpeedDialnumbersOO89. The namesaredisplayedalphabeticauy on large screen ICD telephones to provide comlnnation of the name of the person being cakd when using a SSD code. Toassignthename”Panasonic”tosystem speed dial number 05. for example, enter: (ITS), 2#, 05#, (see appendix following this s+ion)# To reset the names of s&em sneed dial numbers to the default initialized values, press IFF21..2#. 00-691#. ICONFl. ION/ OF-n. [FF6], l#, IS. [CONFIn, (see appendix folbwing this sectim)# To reset &ension names to the default iniuauzed val e. DIZSS rmw. l#. fl-144 jCONFl#. fONU/OFFI. If the “Attendant Feature Package” sotiisbeingused.theDSSConsole mustbejn&3llysetastypellin[Fl?3],2#to enaIdethelqsfo--es. SeeIhe appendix following this section for key designations on the DSS Console which is used to store characters for extension names. IfaDSS is not available seesectfon700,intheopgatingInstructions Manual under UAttendant Telephone Features” for alternate instructions on how to store characters. 144 .:W$ ~~~ If the “Attendant Feature Package” sofhvare is being used, the DSS Console mustbein.iUallysetastype llin(FF3]2#, to enable the keys for programming capabilities. See the appendix following this section for key designationson the DSS Consolewhichisusedto store characters for system speed dial numbers. If a DSS is not available, see section 700, in the Operating Instructions Manual, under “AttendantTelephone Features” for alternate instructions on how to store characters. DBS Pro@8mxd.n~ WC-A / 3.0 CPGB section 400 FF6 Instn~ctions / 2.0 / 3.0 / 4.0 Issge 3 July Names of up to 16 characters can be assigned to PersonalSpeed Dialnumbers 90-99. The names are displayed alphabetically on large screen LCD telephones to provide con3rmation of the name of the person being called when using a PSD code. . To assign the name “Bill” to personal speed dial number 90, on prt 21 for example, enter: 1903 Amessageofupto 15chamdemcanbe aeatedsothatapemoncalkngfmma displayphonetoanextensionthatissetwith anabsencemessage,canbetiomxdofthe status ofthe extensionwer. Toassignthemessage”Leavingat3:00”to absence message 5, for example, enter: : W61, 4#, 5% [coNelK (see appendix following this secfiion)# (see To assign the message “Don’t Bother Me” to absence message6, for example, enter: To reset the names of nersonal sneed dial numbers to the default initiaked values, press rFF61. 3#. (ool-144#. @o-99)#, JCONFl. ION/OFFl. W61,4#, 6% ICOW% b= appendix m, 3#, 021#, 90#, [CONFl#, appendix following this section)# If the “Attendant Feature Package” software is being used, the DSS Console must be initially set as type 11 [FF3] 2#, to enable the keys for programming capabilities. See the appendix following this section for key designations to be used to store chara~forpemonalspeeddialnumbers. IfaDSSisnot availabe, see section 700, in the Opeding Instructions Manual, under “AttendantTekphoneFeatures*faaakemate instruc%nsonhowtostomcham&zs. following this section)U To assign the message ‘Call Later’ to absence message 7, for example. enter: [eesl, 48, 7#, [CONFj#, (see appendix following this section)# To assign the message “Return at 2:OO”to absence message 8, for example, enter: lFW, 4#. 8% ICOlW% (see appendix following this section)# To assign the message “In Bathroom” to absence message 9, for example, enter: ml, 4#, 9#, [CONFlU, (see appendix following this section)# SeeTechnotes 10 & 12 (March 1992) for complete information. 145 _ section 400 FF6 IssueBJulylQQB To reset the absence me-es default initialized values. press J5-91#. ICONFl. ION/OFFl. DBSRogrmnmh~Inrtrrrctioxu CI'GA / 3.0, CFGB / 2.0 / 3.0 / 4.0 to the IF’FU. 4#, Central office Iines can be given names of up to 6 characters to help ident@ the source of the caII. When an inbound calI rings at an &ension, the top lfne of the ED indicates the Iine name. If the “Attendant Feature Package” software is being used, the DSS Console mustbeinitiaIIysetastypellm[FF3]2#, to enable the keys for programming capabilities. To set central o&e line 3 to “support!‘. for example. enter: See the appendix folIowing this section for key designations to be used to store characters for absence messages. , To reset central omce Ihe names to the defauItinitiaI&dvaI e . press IFF61.5#, fl-641#. ICONFM. ,0uN/&. BW, SK 3% KONW, folhwing be appendix this section)# A DSS Console must be used to set absence messages. If the “Attendant Feature Package” software is being used; the DSS Console mustbemMaIIysetastype11in[FFB]2#, to enable the keys for programming capabilities. See the appendix following this section for key designations to be used to store characters for central of&e line names. If a DSS is not available, see section 700, under “Attendant Telephone Features” for alternate instructions on how to store characters. See Technotes 10 & 12 (March 1992) for complete information.. 146 f- DBS Pro@ammin~ h~tructions CPGA / 3.0 CPGB / 2.0 / 3.0 2%ction / 4.0 Hunt grouppilot numbers can be given a name of up to 11 characters to help identify the source of an inbound centraI office line call_-to the hunt group pilot name. To set a hunt group pilot name for hunt group 1 to “support”, for wple, enter: lees], 6#, l#, [CONFlU, (see appendix following this section)# To reset hunt E~OUD Dilot names to the default initialized values. Dress IFI? 6#. ll-8l#. ICONF]#. ION/OFFI, 400 FF6 bme3JdylSQ3 When a busy party receives an indication of an incoming intercom call, the busy party can respond by sending a text message back to the caller. .In this parameter, “p’ represents a 15character text message. The text message can be sent after a call waiting tone, a call waiting tone followed by a text message, or an oflhook voice announce. The following table shows the default text associated with messages 1 to 5. These messages can be changed using an attendant phone or a DSS/ 72. If the “Attendant Feature Package? software is being used, the DSS Console mustbeinit&IIysetastype11i.nFF3)2#. to enable the keys for programming capabilities. See the appendix following this section for key designations to be used to store characters for hunt group pilot names. If a DSS is not available, see section 700. under “Attendant Telephone Features” for alternate instructions on how to store characters. I 2 I Please Hold I I 3 I Will Call Back I ITransfer I IUnavailable I 4 5 SeeTechnotes 10 & 12 (March 1992) for complete information. 147 section 400 FF6 Issue 3 July 1993 WC-A DBS Rogramming I~tmctions / 3.0, CPC-B / 2.0 / 3.0 / 4.0 \ \ \ 148 DBS Ro@axnmin~ CPGA/ hstructions 3.0. WC-B / 2.0 / 3.0 /4.0 se!ction Iasue3 400 FF7 July1993 I S-7 TOLL RESTRICTION PROGRAM SETTINGS CENTRAL OFFICE (0fxi?fview) LINE TOLL RESTRICTION There are 7 types of toll-restriction that can be used to curtail dialing of certain types of calls on a central office line. Toll restriction is effective on a line by hne basis per extension, for the DBS day and night operation modes. The following is a brief description of each type. -. Type 0: Full restriction of outbound dialing and inbound calls on a central of&e line Calls can be answered on a type 0 line when the line is assigned to ring on the restricted extension.. Tppe 1: Full restriction of outbound dialing on a central off&x line. Inbound ringing central office lines to all telephones can be answered and/or transferred by a type 1 toll restricted telephone. me 2: Partial restriction of outbound dialing on a central office line. 3 digit dialing of 211-911 numbers is restricted according to the program option [FM], l#, (4-l 1). Outbound dialing of system speed dial numbers is restricted according to the program option [FFl]. 2#, l#, 4#. Up to fif@ 7 digit numbers that are preset in program option : .,’ [FF7], 6#. are restricted (depending on the setting in [FF7]. l#;. -12#).:Operator. calls are restricted. International calls are restricted. Toil free dialing is allowed. Inter-digit timer is set for 6 seconds. Inbound ringing central office lines to all telephones can be answered and/or transferred by a type 2 toll restricted telephone. me 3: Full restriction (in default condition) of all access to any area or office code. Options to allow outbound dialing to selected area codes [FF7], 2#, 3#, and selected of&e codes [FF7], 3#, 3# to ease full restriction. 3 digit dialing of2 1 l-9 11 numbers is restricted according to the program option [FF7], l#, (4- 11). Outbound dialing of system speed dial numbers is restricted according to the program option [FFl], 2#, l#, 4#. Outbound dialing of up to fifty preset 7 digit numbers in program option [FM], 6#, is restricted (depending on the setting in (FM], l#, 13#). Four specially selected area codes [FF7]. 4#, (l -4)# will restrict the first 6 digits, by tying each of these special area codes to a special ofhce code table [FF7], 5#, (l-4)#, 000-999# of restrictions. International calls are restricted according to program option [FF7]. l#, l#. Operator calls are restricted. Toll fkee dialing is allowed. Inter-digit timer is set for 6 seconds. Inbound ringing central ofEke lines to all telephones can be answered and/or transferred by a type 3 toll restricted telephone. me 4: No restriction (in default condition) of all office code dialing. Full restriction (in default condition) of all area code dialing. Options to allow outbound dialing to selected area codes [FIV], 2#, 4#. and selected of&e codes [FM], 3#, 4# to alter default 149 section 400 FF7 Isaue3Jdy1993 DBS PrognmminqInat~~tio~~ CPGA3.0, WC-B / 2.0/.3.0 / 4.0 restrictions. 3 digit diaIing of 2 1 l-9 11 numbers is restricted according to the program option [FF7], l#, (4- 11). Outbound dialing of system speed dial numbers is restricted according to the program option [FFlJ, 2#, l#, 4#. Outbound dialing of up to fifty preset 7 digit numbers in program option [FM]. 6#, is restricted (depending on the setting in [FF7], l#, 14#). Four specialIy selected area codes (FF7], 4#, (l-4)# will restrict the first 6 digits. by tying each of these special area codes to a special of&e code table [FF7], 5#. (1-4)#, 000-999# ofrestrictions. International caI.Isare restricted according to program option [FM], 1#. l#. Operator caIIs are restricted. Inter-digit timer is set for 6 seconds. Inbound ringing centraI office lines to aI.I telephones can be answered and/or transferred by a type 4 toII restricted telephone. Type 5: No restriction (in default condition) of aII area code diaIing. No restriction (in defauh condition) of alI office code diahng. Options to restrict outbound dialing to selected area codes (FF7],2#, 5#, and selected office codes [FF7], 3#, 5# to alter default restrictions. 3 digit dialing of 2 1 l-9 11 numbers is restricted according to the program option [FF7], l#, (4- 11). Outbound dialing of system speed dial numbers is restricted according to the program option [FFl], 2#, l#. 4#. Outbound diaIing of up to fifty preset 7 digit numbers in program option [FM], 6#, is restricted (depending on the setting in [FF7], l#, 15#). Four specially selected area codes [FM], 4#, (l-4)# wiII restrict the tirst 6 digits, by tying each of these special area codes to a special of&e code table [FF7], 5#, (1-4)#, 000-999# of restrictions. International calls are restricted according to program option [FM], 1#, l#. Operator caUs are restricted. Inter-digit timer is set for 6 seconds. Inbound ringing central office Iines to alI telephones can be answered and/or transferred by a type 5 toll restricted telephone. t’ . c Type 6: No restriction (in default condition) of dialing to any area or of&e code. Options to restrict outbound diaIing to selected area codes [FM], 2#, 6##;and selected ofIke codes [FM], 3#, 6#. 3 digit diaI.ing of 2 11-911 numbers is restricted according to the program option [FM], l#, (4-l 1). Outbound diaI.ing of system speed dial numbers is restricted according to the program option [FFl], 2#, l#, 4#. Outbound dialing of up to Wty preset 7 digit numbers in program option [FF7], 6#, is restricted (depending on the setting in [FM], l#, 16#). Four speciaIIy selected area codes (FIV), 4#, (1-4)# wiII restrict the first 6 digits, by tying each of these special area codes to a special office code table [FM], 5#. (1-4)#, OOO-999# of restrictions. International caI.Is are restricted according to program option [FM], l#, l#. Operator calls are restricted. ToII free dialing is allowed. Inter-digit timer is set for 6 seconds. Inbound ringing cent& office lines to a.II telephones can be answered and/or transferred by a type 6 toII restricted telephone. Type 7: No restrictions configuratlon. to outbound dialing on ah central office Iines in the defaulted For ToII Restriction types 3 through 6 operator calIs are allowed in default if FMl#- l# is set to l#. The Of&e code tables are used to restrict aII 0 plus diaIi.ng, the next two digits wiII also be anahzed. 150 i DBS Pro@ammhqf CPGA/ 3.O,CPC-B hdructiona 3tction4oom7 Inllt-3JutylQQ3 / 2.0 / 3.0 / 4.0 The dialing of international calls can be allowed or denied on all central office lines set with a toll restriction classes of 3-6. When a new outbound call is being placed on a central of&e line (with class of service 3 through 6). immediately after a call has been received on that line, this option enables toll rest&ion, To restrict dialing of international calls for central office lines set with a toll restriction classes of 3 through 6, for example, enter: To restrict additional outbound restriction the use of the flash key and digits dialed, to make an call on a line set for a toll class of 3 through 6, enter: _ (FF71,1#,26,0# To enable dialing of international calls for central office lines set with a toll restriction classes of 3 through 6. for example, enter: To allow the use of a flash key to make a new outbound call on a line set for a toll restriction class. of 3 through 6, enter: jFF7l.l#.2#. l# This progmm option is tied to the System installation of&e code address [FFl], 2#, l#, 18#. If international calls are allowed, 011 should be allowed in types 3 through 6 offlce code tables. 151 DBSRo@amming Instxuctio~ section 400 FF7 lrsue3July1993 CFCA3.0,CPGB / 2.0 /S.O / 4.0 The m-urn number of digits that can be dialed on central offke lines set with a toll restriction class of 3-6 can be limited to 15 to 29 digits, or can be unlimited. Special three digit numbers (2 1 l-9 11) can be restricted from being dialed on central ofke lines set for toll restriction class types 2-6. ;I I l# I I 15 Digits ~s#:D~tglts 7# 21Dlgits 86 22.Digits I 23 Digits 1 14# 1 28 Digits I 9# :‘ 151 ” I I 211 I” Is.1 1 la 911 I ., 29 D&its JJo L&& To allow 411 to be dialed on a central ofilce line having a toll restriction class of 2 through 6, for example, enter: JFml. 18.7#.0# To restrict 911 fkom being dialed on a central o&e line having a toll restriction class of 2 through 6, for example, enter: 2 1 l-9 11 are allowed in default. 152 DBS FVo@mmh. Jndructions section WC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Seven digit toll restriction allows or denies the dialing of a certain 7 digit number when a toll restriction type 2 through 6 is set. Reference is made to [FF7], 6#. That address is for special 7 digit numbers. If there are any entries set in [FFV];-6#, these entries will be reviewed before the call continues to be processed. ( \ 400 FF7 Insue 3 July 1983 Areacode dialing restrictions on central oflice lines set for toll restriction types 3-6 are set in this program option. Telephone users that access a central ofllce line set to one of these classes of service, will be allowed or denied access to a specific area code; -according to the setting in this option. To disable the 7 digit table for type 2 toll restriction, enter: To allow dialing to area code 404 on a central office line set with a toll restriction class of service of 3, for example, enter: ~,1#12#,0# lr(le7l,2#,3#,404#,0# To enable 7 digit toll restriction type 3, enter: ” :’ pF7l.l# for To allow dialing to area code 406 on a centralo~celinesetwitha~~restriction class of service of 4, for example, enter: 13#.1# (FFTj. l#, (12-16)# the 12-16 refers to types 2 through 6 toll restriction. 7 digit toll restriction when enabled will look at the last seven digits dialed, area codes which are allowed may be denied telephone access to specific numbers such as WX 555- 12 12. To restrict dialing to area code 212 on a central of&e line set with a toll restriction class of service of 5. for example, enter: Iee7],2#,5#,212#,1# To restrict dialing to area code 506 on a central of&e line set with a toll restriction class of service of 6, for example, enter: [FF71,2#,6#,508#,1# 153 &?ction 400 FF7 I.asut3Jtdy1993 To reset area code toll restricllons for central office lines set as classes 3 and 4 to the default initialized value. Dress jFF71,2#. I3 or 4)#. KKIO-999)#. l#. ION/ OFFl. To reset area code toll restrictions for central of&e lines set as classes 5 and 6 to the default initialized val e. press JFF71.2#. (5 or 61#. 1000-9991#k. ION/ OFFI. DBS~IMXUCtiOM CPC-A 3.0. CPCB / 2.0 / 3.0 / 4.0 Oflke code dialing restrictions on central oflice lines set for toll restriction types 36aresetinthisprogramoption.‘Ikkphone LlsasthatacJcEss acentmlofEcehnesetto oneoftheseclassesofsewi~willbeabwed or denied accesstoaspecffko&ecode, accordingtotheseUinginthisoption. To allow dialing to o&e code 663 on a centralofkeline setwithatollrestriction class of sewice of 3. for example. enter: Iee7],3%,3#,663#,0# This address is tied to the system installation area code address. (FFl], 2#, l#, 18#. ; f To restrict dialing to of&e axle 346 on a centraloBkeline setwithatollrestriction class of sewice of 4, for example. enter: Iee7],3#,4#,346#, l# To restrict dialing to o&e code 261 on a 1central of&e line set with a toll restriction class of sewice of 5, for example, enter: 154 DB3Pro@ammingInstructio~ CPGA/ 3.0, CPC-B / 2.0 / 3.0 / 4.0 To restrict dialing to of&e code 588 on a central of&e line set with a toll restriction class of service of 6, for example, enter: .-. m, 3#, 6#, 588%. l# To reset ofike code toll restrictions for central of&e lines set as classes 3 to the default initialized value. press IFF71. 3#. 3M. @OO-999)#. l#. ION/OFFL To reset of&e code toll restrictions for central ofhce lines s t as classes 4. 5 and 6 to the defaulteinitialized values press lFF71. 3#. (4. 5 or 61#. fOOO9991#.0#. ION/OFFl. Four area codes can be tied to four special oflice code tables to allow or restrict a broad range of o&e codes on central of&e lines set with tollAriction classes of service 3 through 6’ Typically, area codes such as 900 are selected as special area codes. For example, to select area code 900 as the first “special area code” enter: To select area code 808 as the second “special area code”, enter: plq. ThisaddressistiedtolheSystcminstallation area code address pl], 2#, l#, 18#. 1#,900# m,41y, 4#, 26,808# To select area code 408 as the third “special area code” enter: pFq, 4#, 3#, 408W To select area code 600 as the fourth “special area code” enter: [FF71,4#, 4#,600# To reset anv of the four special area codes to the default initialized value, p ess IFF7). 4#. tl-4M. lCONF1. ION/ OkF, . lb8 &ction 400 FF7 Iuuc3July1833 DBs~gmnmingInstmctions CFGA3.0, CPGB / 2.0/.3.0 / 4.0 Four special of&e code tables are tied to four special area codes to allow or restrict a broad range of office codes for each special area code, on central office lines set with toll restriction classes of service 3-6. To select of&e code 976 as an office code to be restricted with the third “special area code”. on a central office line set for toll restriction class 3 through 6, for example. enter: Iee7], SW, 3W, 9761y, l# Typically, office codes such as 976.555 or other *pay for call” line sexvices are selected as special o&e codes. To select of&e code 976 as an oflice code to be restricted with the first “special area code”, on a central of&x line set for toll resMction class 3 through 6, for example, enter: .5#. lIy.9768. l# To select oflIce code 555 as an allowed office code to work with the second “special area code”, on a central office line set for toll restriction class 3 through 6, for example, enter: [FF71,5#, 2#, 555#, O# To select of&e code 444 as an of&e code tobe allowedwiththefourth”specialarea code”, on a central ofWe line set for toll restriction class 3 through 6, for example, enter t(FF71,5#, 4#, 4448, on To reset mecial office code 1 & 2 toll restrictions for central oflke lines set as classes 3-6 to, the default initialized value. Dress lFF71. 5#. I1 or 2M. fOOO999M. l#. lON/OFFl. To reset soecial office cod 3 & 4 toll restrictions for central officz lines set as classes 3-6 to the default initialized value. Dress lFF71. 5#. (3 or 4)#. KM30999M. O#. ION/OFFl. Special office code tables 1 and 2 are restricted as default values, special ofike code tables 3 and 4 are allowed as default vaules. Default values can be changed globally in FM 9#, 13- 16#. 156 DBS Pro@ammh~ CPGA/ h~truction8 section 400 FF7 Issue3JuIy1803 3.0, CPGB / 2.0 / 3.0 / 4.0 Up to 50 preset 7 digit numbers can be restricted from being dialed behind all area codes on central of&e lines set for toll restriction types 2 through 6. The identifkation of these numbers are set in this program option. [FM], l#, (1216)#, determines whether the seven digit number that is dialed is reviewed by this address. There are 7 types of toll restriction that can be used to curtail dialing of certain types of calls on a central office line. when the DBS is in the day setting. Toll restriction is effective on a line by line basis, per extension. See the overview at the beginning of this programming section for a review of each type of toll restriction. Toassign5551212asthef%tof50preset numberstoberestxictedfiombeingdtaled onacentral office line set for toll restriction class 2 (assuming [FF7], l#, 12# is set witi l#), for example. enter: To set toll restriction on extension port 60 (when the DBS is in the day setting) for central office line 10 to type 3. for . :; : example, enter: [FF7),6#,1#,5551212# - To assign 976- 12 12 as the second of 50 preset nuxnbers to be restricted from being dialed on a central office line set for toll restriction class 3 (assuming [FF7), l#, 13# is setwith l#). forexample, enter: m,6#, 2W.97612128 To reset anv of the 50 nreset restricted 7 digit numbers to the default initialized value. Dress lFF71.6#. (l-50)#. ICONFl, JON/OFFl. To set toll restriction on extension port 22 (when the DBS is in the day setting) for central office line 5 to type 7, for example, enter: _ Iep71,7#,22#,5#,7# To reset central office toll restriction on am line on anv extension (when the DBS is in the dav setting). to the default initialized value. Dress iFF71. 7#. fl144)#. (l-64)#. 7#, lON/OFFk 157 section 400 FF7 Issue3July1993 This option provides the ability to take a single toll restriction class of service and apply it to all lines that appear on a specific extension, when the DBS is in the day setting. There are 7 types of toll restriction that can be used to curtail dialing of certain types of calls on a central office line. Seetheovemiewatthe nofsection3-7forareviewofeach type of toll mstriction. To set all lines that appear on extension port 14, when the DBS is in the day setting, to central of&e toll restrictfon class 4, for example, enter: IIfIF71,7#, 14#,65#,4# To reset the toll restriction on anv extension when the DBS is in the dav setting. to the default initialized value, press lFF41.7#. (l-1441#. 65#. 7#. ION/ OFFl. DB3Frogrammin~~~~ons CPGA3.0, CPGB / 2.0 / 3.0 / 4.0 There are 7 types of toll restricUon that can be used to mrtail dialing of certain types of calls on a central office lihe, when the DBS is in the night setting. Toll restriction is effective on a line by line basis, per extension. Seethe overview at the beginning of section 3-7 for a review of each type of toll restriction. To set toll resUicUon on extension port 50, central of&e line 11 (when the DBS is in the night setting) to type 3, for example, enter: m7l,8#,50#,11#,3# To set toll restriction on extension port 6, central of&e line 15 (when the DBS is in the night setting) to type 7, for example, enter: IFF7),8U,6#,15#,7# To reset central of&e toll restriction on anvline on anvextensionwhen the DBS is in the night setting. to the default initialized value. Dress lFF71. 8#. (l144M. IL-64M. 7#. ION/OFFl. The program option outlined above has an address specifically for CPC-B software versions. To perform the same task with WC-A software, the address is: [FM], 7#, (l-72)#. 33#, (0-7)#. 158 /- section 400 FF7 Issue3July1993 DBSPro@ammh&jInstructio~ CFCA/ 3.0, CPC-B / 2.0 / 3.0 /4.0 c \ This option provides the ability to take a single toll restriction class of service and apply it to all lines that appear on a specific extension, when the DBS is in the night setting. There are 7 types of toll restriction that. can be -used to curtail diali.ngofcertaintypesofcallsonacentral office line. See the overview at the beginning of section 3-7 for a review of each type of toll restriction. To allow or restrict all area codes of each area code table of each toll restriction class of service to the same setting, this program option must be used. To set aJl lines that appear on extension port 31, when the DBS is in the night setting, to central oflice toll restxiction class 5. for example, enter: To restrict dialing to all area codes in the table that controls central office line toll restriction class 3, enter: To allow dialing to all area codes in the table that controls central office line toll restriction class 3, enter: [Irp'/l,9#,16,0# Iee7],9#,1#,1# IFF7],8#,31#,65#,5# ToresetthetollrestHctiononanve~tension whentheDBSisintheniQhtsetUng.tothe default initialized value. DIFSS f’FF41.8#. (I144]#. 65#. 7#. ION/OFFl. To allow dialing to all area codes in the table that controls central office line toll restriction class 4, enter: To restrict dialing to all area codes in the table that controls central ofhce line toll restriction class 4, enter: The program option outlined above has an address specifically for CPC-B software versions. To perform the same task with CPC-A software, the address is: [FF7], 8#. (l-72)++. 33#. (O- 7)#. To allow dialing to all area codes in the table that controls central office line toll restriction class 5, enter: 159 Section 400 FF7 laaue3July1993 DB!3Progfaxmhg~~tio1~ CPGA3.0. CPC-B / 2.0 /.3.0 / 4.0 f To restrict dialing to all area codes in the table that controls central office line toll restriction class 5, enter: To allow dialing to all area codes in the table that controls central office line toll restriction class 6, enter: To allow or restrict all o&e codes of each of&e code table of each toll restriction class of sewice to the same setting, this program option must be used. To allow dialing to all of&e codes in the table that controls central of&e line toll restriction class 3, enter: [p’esrl, 9#, 5#, O# To r&&& dialing to all area codes in the table that controls central ofike line toll restriction class 6. enter: To restrict dialing to all of&e codes in the table that controls central office line toll restriction class 3. enter: f Ir(le71,9#,5#,1# IFe7].9#,4#, l# . _. , Toresetthe~ohalareacodetollrekicUons forcentraloEkeIinessetasclasses3and4 to the defkult inWaked value. press iFF’?‘l. 9#. (1 or 21#. l#. ION/OFFS. To reset the piobal area codetoll restrictions forcentralofflixhwssetas&sses5and6 . to the defkult initiahzed value. DRSS m 9#. 13or 41#.O#. ION/OFFI. To allow dialing to all of&e codes in the table that controls central 0Bice line toll restriction class 4, enter: To restrict dialing to all of&e codes in the table that controls central office line toll restriction class 4, enter: (pIIr7.91y.66, ThisprogmmoptionistiedtotheSystem inst.&Won area code address, (FFl]. 2#. l#, 18#. FIT 9#,(1-4)# the l-4 represents types 3-6. 160 l# To allow dialing to all office codes in the table that controls central o&e line toll restriction class 5, enter: DBS Pro@.ammhg CPGA/ section 400 FF7 Issue3July19fl3 Insbuctio~ 9.0, WC-B / 2.0 / 3.0 / 4.0 To restrict dialing to all office codes in the table that controls central office line toll restriction class 5, enter: [FF71,9#,7#, Toalloworrestrictallareaandofhcecodes of each toll restriction class of service to the same setting, this program option must be used. 1Q To allow dialing to all office codes in the table that controls central office line toll restriction class 6, enter: To allow dialing to all area and office codes in the tables that control central office line toll restriction class 3, enter: [FF71,9#,8#,0# To restrict dialing to all o&e codes in the table that controls central office line toll restriction class 6, enter: To restrict dialing to all area and office codes in the tables that control central of&e line toll restriction class 3, enter: --. ; :‘ rF-e71,9#*9#* To reset the global office code toll restrictions for central office lines set as tvne 3 to the default initialized value. Dress IFF71. 9#. (5 or 6M. I#, ]ON/OFFl. To reset the global office code toll restrictions for central office lines set as classes 4. 5 and 6 to the default initialized value. Dress IFF71.9#. 17or $I#. O#. fON/OFFl. This pro@m option is tied to the System instakUonareacodeaildress, FF1],2#, l#. 18#. l# To allow dialing to all area and office codes in the tables that controls central office line toll restriction class 4. enter: wF7l,S#, lO#,O# To restrict dialing to all area and office codes in the tables that control central office line toll restriction class 4, enter: ~,9#,10#, 1w To allow dialing to all area and oEice codes in the tables that control central of&e line toll restriction class 5, enter: 161 section 400 FP7 DB3 Ro@am&q I.ustructio~ CPGA 3.0, CF’GB / 2.0 /.B.O / 4.0 Issue3July1993 To restrict dialing to all area and of&e codes in the tables that control central of&e line toll restriction class 5, enter: Fourspedalof3cecodetablesthataretied to four special area codes can be globally set to allow or restrict all of&e codes for each special area code, on central of&e lines set with toll restriction classes of service 3-6. To allow dialing to all area and office codes in the tables that control central office line toll restriction class 6. enter: To restrict all special office codes for the first “special area code” , enter: leP7],9#,12#, [FF71,9#,13#, ow To restrict dialing to all area and of&e codes in the tables that control central office line toll restriction class 6. enter: l# To allow all special office codes for the second “special area code” , enter: pw7],9#,12#,1# To reset the alobal area and of&e code toll restrictions for central ofIke lines set as classes 3 to the default initialized value. Dress IFF71. 9#. 9#. l#. ION/ OFFl. Tide 4 can not be returned to default values usin@ this Drogram. To reset the mobal area and office code toll restrictions for central office lines set as classes 5 and 6 to the default initialized value. Dress lFF7l. 9#. (11 or 12)#. O#. ION/OFFi. ‘Ihis program option is tied to the System installation area code program option, [FFl], 2#, l#, 18#. F’F7 9#. (9-12) represents types 3-6. 162 To restrict all special of&e codes for the third “special area code” , enter: rFF7L 9#,15#,1# To allow all special office codes for the fourth “special area code” , enter: To reset all of&e codestied to swxial ama codes 1 & 2 for central of&e lines set as classes 3-6 to the default i.nitialized value, press lFF71.9#. (13or 141#.l#. lON/OFFl. To reset all of&e codestied to special area codes 3 & 4 for central of&e lines set as classes 3-6 to the default initialized value, press IFIV1.9#. (15or 16)#. O#. lON/OFFl. section400FF7 DBS Pro@=amming lnatructtonr CPC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 FF7 9#, (13- 16) represents office code tables 1-4. Default values for special Special Special Special Special office oflice office office code code code code Imue3July1999 special office code tables table table table table 1 2 3 4 All Denied AU Denied All Allowed AllAllowed 163 Sect.ion400 FFS DBS Rogmmmin~ Instruction July 1093 bsue3 WC-A / 3.0, CPGB / 2.0 /.3.0 / 4.0 LEAST COST ROUTING t-d Least cost routing is designed to route calls on central o&e lines that are supplied by speciffc carriers. By identifying a certain group of these lines along with a specific cost to place outbound calls on them during certain time periods of the day. a cost savings will accrue. Additionally, non dialed digits can be added or deleted from the prefI.x of the dialed string by the DBS. Call processing flow To determine how to route a specific number. this DBS program group uses 10 tables, each containing 1000 numbers. All tables are set up in the same manner. The tables are defined as Area Code, Office Code, 4 Special Area Code, and 4 Special Office Code tables. Each block in the table has an “z& block connected to it. This xx area is used to store the route table number (l- 15) that it’s pre& is to use. The pre& is a defined 3 digit area or o&e code, or 3 digit special office or area code numbers. An example of an LCR table is shown below. LCR Table The Special Area and Special OfRce code tables are designed for 6 digit LCR dialing analysis. The Office code table is used for all 7 digit dialing. One plus 7 digit dialing lxx 001 xx 004 xx 011 xx 012 xx 014 zuc 015 ZM 016 020 lxx # 021 xx 022 xx 024 xx 025 xx 026 0281 xx etc. ~etc. etc. etc. etc. etc. etc. etc. etc. etc. etc. etc. etc. etc. etc. =tt xx 19611 xx etc. etc. etc. etc. etc. etc. etc. 962 xx 964 xx 965 xx 966 .xx xx 974 xx 975 xx 976 xx 19771 xx ,978( xx xx 1981) xx 984 xx 985 xx 986 xx 19871 xx 19881 xx xx 1991) xx 994 xx 995 xx 996 xx 1997) 19981 xx xx etc. 960 xx I9711 005 xx 006 TF xx xx 007 xx 008 xx xx 017 xx +108 xx etc. I etc. I etc. 19671 xx xx I etc. etc. I etc. ‘968) xx etc. etc. etc. etc. 969 989 < searches the Area code table, or the Special office code tables, when the DBS program address [FFl], 2#, l#, 18#. is configured with a “1”. When this program address is improperly set, the LCR may search incorrect tables. 164 DBS Programming Instructions WC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Section400 Issue 3 July FFS 1993 After a specific number to be dialed has been identified in one of the tables above, the process proceeds to one of the 15 time priority route tables. If no time priority route table has been assigned to a specific 3 digit number or segment thereof, the call will exit LCR routing, and be placed on a pooled group “9” central office line. If all central office lines have been removed from the “9” pooled group the call will stop being processed, and the caller will receive a busy tone. The 15 time priority route tables are used to determine which LCR w groups a.rtz selected, and the priority on which those trunk groups are used. The “lookback” capability of the DBS provides for multiple searches of the highest priority line groups before lower priority groups are searched. The highest priority line group is initially chosen to route the call. If the line is available, the LCR add and-,.LCR delete tables associated with the central oflice line group are reviewed for additions or deletions to the dialed digit string. If no lines of the defined group are available. a warning tone is sent to the caller, a 2 second wait ensues. and the group is searched again. If a line is still unavailable, the second line group is accessed. This process continues until all 8 line groups in the priority are searched for an available line. In the event that all prioritized line groups are busy, caller can dial the digit 2. This procedure will enable a callback and a reservation of the first line in the group. When the DBS recalls the extension, the caller accessesa line, and the DBS will automatically redial the previously dialed number. Time Priority Route Guide Table (0-Z 5) older versions of software (WC-A, olderthan3.2 1, WC-B, older than 2.11). when LCR is used behind Centrex, special precautions are needed in the O&e Code table. -To+. ,:,. eliminate the need to dial a “9” before such numbers as 411. 555,91.1,800. and 0, there With weekend 44# 1 45# 1 46W 1 47# 48# are Oflice Code Table numbers that MUSTlVOTbe assigned to a time priority mute guide table. These numbers are 94 1,955,980, and 99 1. If OfEke Codes such as 94 1.955.99 1, and 980 are found in the locale that the DEE is installed in, it is recommended that LCR should not be used in combination with Centrex, or behind FBX applications. Further clari&ation of LCR operation maybe found inTechnote 5 (November 1991). and Appnote 165 Section 400 FFS Issue 3 July 1993 WC-A When an outbound central o&e line is accessedto make a call, in a DBS set with Least Cost Routing, the DBS searches one of 15 preprogrammed routing tables for the least expensive central oflIce line, based on time of day and cost of the hne. Toll restriction settings for the line are checked, and the number is then outpulsed. DBS Pro@ammhq Instruction / 3.0, WC-B / 2.0 / 3.0 / 4.0 To remove 609 from time priority table four, for example, enter: Df’F8], l#, 4%. 609#, 08 To reset the LCRArea Code tables to the default initialized value. Dress IFF78L l#. (l-15)#. (OOO-999)#. O#. ION/OFFl. To add 203 to route. using time priority table 1, for example, enter: FFS], I#, I#, 2031, l# To add 5 16 to route, using lime priority table 2, for example. enter: [ee8], lW, 2W, 5166, l# To remove 409 from time priority table three, for example, enter: p7F8], lW, 31y.4091, O# The time priority route guide table option found at address: [FFS], 5#. (l-15)#, (l4$3)#,(l-8)#. must be set. Once a line has been accessed through LCR, the [FLASH] operation will not work. All area code numbers must be pointed td a specifh time priority table and enabled in order for LCR to automatically route the call. When executing changes in this address, a “1” entry signifies addition to the table, and a “0” signifies the o&e code is not part of the table. I 166 DBSRo~ammingIns~ctions CFC-A / 3.0, WC-B / 2.0 / 3.0 / 4.0 When an outbound central office line is accessed to make a call, in a DES set with Least Cost Routing, the DBS searches one of 15 time priority routing tables for the least expensive central of&e line, based on time of day and cost of the line. Toll restrictionseUingsfortheknearechecked, and the number is then outpulsed. To use the fifth time priority route table for a call made to office code 222, for example, enter: fFFS], 2#, 5#, 222#, ! j 1W To use the sixth time route table for a call made to of&e code 546, for example. enter: cples], 2W, 66, 5461, l# To remove office code 999 from routing through the seventh time priority table, for example, enter: lFF8]* 2w, 7#, 999n, Section4OOFF8 Issue 3July1993 To remove of&e code 447 from routing through the eighth time priority table, for example, enter: [eesl, 2#, 8#, 447#, ‘o# To reset the LCR Office Code tables to the default initialized value. Dress IFF8L 2#. (l-151#. OXKb999)#. O#. lON/OFFI. The time priority route guide table option .. found at address: [FF8], 5#, (l-15)#, (l-48)#, (l-8)#. must be set. Once a line has been accessed through LCR the [FLASH] operation will not work. All office code numbers must be pointed to a specific time priority table and enabled in order for LCR to automatically route the call. ow When executing changes in this address. a ” 1” entry signifies addition to the table, and a “0” sigr&es the o&e code is not part of the table. 167 . Section 400 Issue 3 Juiy FF8 1993 Four special area codes, designated as 1 through 4 in the address above, can be specially chosen for LCR routing. and tied to four special LCR of&e code tables to allow a broad range of numbers to be dialed by the least costly route. This operation keys off the first six digits dialed. where the first three digits represent an area code, and the second three digits represent an of&e code. To select area code 407 as the first “special LCR area code”, to be used for CPGA DBS Programming Instruction / 3.0, CPGB / 2.0 / 3.0 / 4.0 To reset the snecial LCR area code tables to the default initialized value. Dress ]FFSl. 3#. (l-4)#. (CONFl#. (ON/OFFl. ‘Thethe priority route guide table option found at address: [FF8], 5#, (l-15)#, (l48)#, (l-8)#. must be set. Once a line has been accessed through LCR, the [FLASH] operation will not work. LCR dialing for example, enter: [ees], 3#, I#, 407# To select area code 609 as the second “special LCR area code” to be used for LCR dialing for example, enter: [IrIF8]. 3#, 2#, 609# To select area code 404 as the third “special LCR area code” to be used for LCR dialing for example. enter: FF8]* 3#, 3#, 4048 To select area code 508 as the fourth “special LCR area code” to be used for LCR dialing for example, enter: PF8], 3W, 4#, 508U Four special office code tables, designated as 1 through 4 in the address above. can be tied to four special LCR area codes to allow up to 1000 office codes per special LCR area code to be dialed by the least cost routing. This operation keys off the first six digits dialed, where the first three digits represent an area code, and the second three digits represent an office code. To set special office code entry 1, time table 13 for office code 776 to be dialed on the least expensive route, for example, enter: lep8], 168 4#, l#, 13#, 7768, l# ’ DBS Ro@ammiq Inst~ctions cpc-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 To set special o&e code entry 2, time table 5 for office code 392 to be dialed on the least expensive route, for example, enter: ~F8],4#,2#y,5#,392#, i ' l# Section 400 FF8 lsstie 3 July 1993 Since central of&e line costs can vary by time of day, when least cost routing is being used outbound calls will be automatically placed on difkrent central office line groups depending on the time of day. This option provides for this. To set special ofke code entry 3, time table 15 for of&e code 248 to be dialed on the least expensive route, for example, enter: For example, to use time route table 1, priority 1, LCR line group 1 for outbound calls placed by the least cost routing method, enter: pF8],4#, pF8],5#, 3s. lS#, 248#, l# To reset the snecial LCR office code tables to the default initialized value, press lFF81. 4#. (l-4M. (l-15)#, fOOO999)#. O#. ION/OFFI. For ewmple, to use ‘time route table 2, priority 9, LCR line group 6 for outbound calls placed by the least cost routing method, enter: W8L When executing changes in this address, a “1” entry si@es addition to the table, and a “0” signifies the o&e code is not part of the table. l#, l#, l# 5#,2#,9#, 6# For example, to use time route table 15, priority 17, LCRline group 4foroutbound calls placed by the least cost routing method, enter: FF8], 5#, 15#, 17#,4# 169 Section 400 Issue 3 July FFS 1993 WC-A DBS Ro@-ammin~ Instmctio~ / 3.0, CPGB / 2.0 / 3.0 / 4.0 /‘. To reset anv CO line DOLID Dosition in anv time Drioritv route table to the default initialized value. Dress IFF8L 5#. (l-15)#. (l-48)#. fCONF1. ION/OFFl. ’ The 15 time priority route tables are each divided into 6 preset time periods, with 8 priority positions in each time period for LCRhegroupassignme.nts.‘Ihesixpmset timepcriodsareasfollows: 1. 7:00 am to 7:59 am, positions 2. 8:00 am to 4:59pm positions 3. 5:00 pm to 7:59 pm, positions 4.8:OO pm to 11:59 am, positions 5.12:OO art-t to 6:59 am, positions 6. WEEKEND, positions 41-48 l-8 9-16 17-24 25-32 33-40 See feature options [FFl], 2#, l#. 3#, (System setting for LCR), and [FF8], 6#, &CR Trunk group table.) See Time Priority Route Guide Tables (1- 15), for priority numbers 1 through 48 on page 133. ‘Iheu.seofI.CRrequhspnxietermhed I.CR line @mp to be pri01MM awordhgto the cost of line(s).‘Ihe.xxare 8 gmups, and each group has 8 positions for central ofIke lines. Once the central oflice line priorities have bWle&lblish~these~Rgmups~ inserted in the time priority muk g&de tables, so that predetermined ER @oups willbeutilizeddurhgeachpresetthneperiod for outbound calling. To set up LCR group 1, position 1 with central office line 16. for example, enter: [eF8],6#, I#, I#, 16# To set up LCR group 2, position 1 with central o&e line 3, for example, enter: lFF8], 6#, 2#, lW, 36 To set up LCR group 3, position 2 with central office line 6, fdr example, enter: lFF81, 6#, 3#,2#,6# To set up L.CR group 4, position 5 with central of&e line 64, for example, enter: [ee81, 6W.4#, 5#,64# To set up LCR group 5, position 6 with central of&e line 12, for example, enter: F'FSI, 6#,5#, 170 6W, 12W Section4OOFF8 DBS Programming Inst~ctions WC-A / 3.0, CPGB / 2.0 / 3.0 / 4.0 To set up LCR group 6, position 5 with central of&e line 10, for example, enter: [IfIFs]. 6W, 6W. SW, 109 To set up LCR.group 7, position 1 with central of&e line 33, for example, enter: [FFS], 6#,7#. 1#,33# Issue 3 July 1993 The first digits in the dialed string that match the digits stored in the delete table are automatically deleted before dialing the telephone number. If LCR trunk group 1 is accessed, and the dial string is 1-212-666-1212 and l-2 12 should be deleted prior to dialing for example, enter: To set up ICR group 8, position 8 with central of&e line 60, for example, enter: [eesl, 7W, I#, 12124 pF8],6#, If LCR using trunk group 2 is designed to eliminate the first digit 1 in all area codes for example. enter: 8#,8#,60# To reset a nosition within an ICR central office line Q'~OUD to the default initialized setting. mess lFF81. 6#. (l-8)#. (l-W+, ]CONFl. ION/OFFl. See feature options [FFl], 2#, l#, 3#. (System setting for LCR), and (FF8], 6#, (LCR Trunk group table.) Trunks are selected in the order they are stored in the LCR trunk groups. To lower the possibility of call glare remember to place the trunks in reverse order. [FFs1,7#,2#, 16 If LCR trunk group 3 is used to route calls to a specific carrier and to prevent connection to another carrier such as 10288 for example, enter: [FFS), 7W.3W.102888 If LCR trunk group 4 is used behind centrex or a PBX and a digit 9 is automatically added (dial add table) you can eliminate incorrectly dialing the digit 9 twice by deleting the 9 each time it is dialed for example, enter: [IrIrs], 7w, 4#, 9# 171 Secti0n400FF8 Issue 3 Juiy 1993 WC-A If LCR trunk group 5 is a direct Tl access line to another facility in a different area code such as 7 14, and the digit string 714 should not be dialed for example, enter: [eesl,7#, 5#, 714W To reset the LCR delete tables to the :, default initialized value, Dress lFF8L 7#. (l-8)#. ICONFl. ION/OFFl. .: DBS Rogrammb~ / 3.0. CPGB / lnst~~tions 2.0 / 3.0 /4.0 Digits in the dialed stringthat are needed to be outpulsed after a central of&e line has been seized (such as access codes), are automatically added before the dialed telephone number is outpulsed on the central of&e line. This option allows for the addition of digits. If LCR line group 1 is to be accessed. and the digit string 10288 is to be added before the dialed number is outpulsed for example. enter: @W8],8#, l#, 10288# ,. ^ Digit Delete Tables are matched to the LCR trunk groups. Each time one of these groups are accessed the dial delete table is checked. If LCR trunk group 2 is to be accessed, and you want to add the digit 1 before all long distance numbers dialed for example, enter: lees], SW, 2#, l# If LCR trunk group 3 is to be accessed, and the digit 9 is to be added before the dialed number is outpulsed for example, enter: P'FS], 8#, 3#, 9# If LCR trunk group 4 is to be accessed, and the digit string 8 is to be added before the dialed number is outpulsed for example. enter: [FF81, SW, 4U, SW 172 , I DBS Programming Instructions CPC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Section 400 FFS Issue 3 July 1993 To reset the LCR add tables to the default initialized value. Dress rFF8L 8#. (l-8)#. lCONF1. ION/OFFl. .‘. If digits are being added and deleted from the same CO line group. the DBS will delete digits first, then add digits. 5 , 173 section 400 Issue 3 July , FFQ 1993 3-9 DBS Ro@ammiq Instructione WC-A 3.0, CPGB / 2.0 / 3.0 / 4.0 / COPY PROGRAM SETTINGS To copy all the attributes of one central office line to another, this option is used. Copying must be done on aline by line basis. The first line number of this address is the source line being copied, the second line number is the target destination. To copy the attributes of central office line port 1 to that of central office line port 5, for example, enter: To copy aJlthe attributes of one extension to another, this option is used. Copying must be done on an extension by extension basis. The first extension port number of this address is the source extension being copied, the second extension port number is the target destination. To copythe attributes oftiension port 10 to that of extension port 5. for example, enter: IFF9J,2#,10#,5## To copy the attributes of central office line port 7 to that of central office line port 3, for example. enter: To copy the attributes ofmension port70 to that of extension port 3, for example, enter: p9],1#.7#,3## pF9]* 2#,70#,3## There is no default initialized value for this ontion. There is no default initialized value for this Using this address to copy central office line attributes results in the copying of all attributes for the line except the private line attribute. lke second # a&r the second central oflIce lineentxyisapartoftheproglamsequence, which confhns the copy action. ODtion. Using this address to copy extension attributes results in the copying of all attributes including toll restriction for an extension except the extension number, telephone type, station lock-out code, and EM 24 port number (BLF port setting). The second # after the second extension entry is a part of the program sequence. which confIrms the copy action. 174 f DBS Programming Instruction WC-A / 3.0 CPGB / 2.0 / 3.0 / 4.0 To copy all the attnbtrtes of one extensions LED FF keys to another, this option is used. Copying must be done on an extension by extension basis. The first extension port number of this address is the FF key source extension being copied, the second extension port number istheFFkeytargetextensionportnumber. To copy the LED FF key attributes of extension port 2 to that of extension port 5, for example, enter: [pF9]*3#,2#,5## section 400 FF9 Issue 3 July 1992 When copying the FF keys of a phone to another that is in the default condition, the originally assigned keys must first be cleared. This is done in address [FFS], (l-144)#, (l-24)#. A quick way to accomplish copying the same FF key settings (that are diBerent than the default settings) is to go to the FF5 addressindicated above, and clear all keys. Then copy the cleared keys to all other extensions with address [FW], 3#.Return to the (FF5], (l-144)#, (1-24)# address and create the key configuration desired. Finally, return to [FF9], 3#, and copy those features to all extensions. To copy the LED FF key attributes of extension port 6 to that of extension port 10, for-example, enter: Dres],3#,6#, lO## There is no default initialized value for this ontion. The options to the FF key copypro@am arethatoNLytheLEDFFkeypn@xmMg canbecopied.NonLEDFFkeysettingswill not be copied. The second # after the second extension entry is a part of the program sequence, which conGms the copy action. 175 Section 400 Issue 3 July FFlO 1993 3- 10 SYSTEM AND PERSONAL SPEED DIAL, SETTINGS The storage of up to 90 speed dial numbers for use by designated DBS extension users are set in this feature option. To set the telephone number (203) 555-1212, in system speed dial bin number 00, for example. enter: EFlO], lW, OOW, 2035551212% To set the telephone number (800) 555-1212, in system speed dial bin number 64, for example, enter: WFlO], l#, 64#,8005551212# To set the telephone number (203) 555-1212, in system speed dial bin number 00. for example, enter: EFlO], I#, OO#, 20355512121 To set the telephone number (404) 555- 1212. in system speed dial bin number 44, for example, enter: [FFlO], DBS Programming Instructions CPC-A / 3.0, CPCB / 2.0 /3.0 /4.0 I systemspeeddialnumberswiIldisplayon largediSp~~OrleSiIl*~tiCalOIdff. Abkrckof~speeddialnumbemcanbe restricted from general use. To aeate this partition, seeffzatuteoptionFFl], 2#, l#, 4#. To restrict the display of system speed dial numbers, see[FFl], 2#, l#, 5#. To&large displaytelephonestodisplay5orlOsystem speeddial numbem, seeml], 2#, 19#. To storeanassociatednameforasystemspeed dialnumber seelFl%),2#. (00-89)#. IfaDSS consoleis availablefw m it is possible to assign a central office line group as part of a system speed dial number. To make use of this capability, insertaC asthefirstcharacterofthespeed dialbin,followedby1-6todesignatetheline group number. A 9 can also be used to accessthe pooled line capahilty. The C is required for an SLT to use SSD. A P will insert a pause, complete the entry with the COMPLETE number as it would be dialed if manuaJly done. The following keys perform the indicated functions for the programming of speed dial numbers: lW, 44#, 4045551212# To reset a svstem speed dial bin to the default initialized value. Dress, JFFlOl. I#. (OO-891#. fCONF1. ION/ OFF1 . [COW, on the phone clears entered data 1X-1,on the DSS backspaces iBS], on the DSS backspaces [->I, on theDSS forward spaces P, pauses EXAMPLE: C 1P555 12 12 will access line group 1, then pause, then dial 555-1212. 176 DBS Programming Instructiona WC-A / 3.0 CPC-B / 2.0 /3.0 The storage ofup to 10 personal speed dial numbers for use by each DBS extension user are set in this feature option. To set the telephone number (203) 555- 12 12 for extension port 20, in personal speed dial bin number 90, for example, enter: FFlO], 2#, 2OW. 90#,2035551212# To set the telephone number (800) 555-1212, for extension port 140, in personal speed dial bin number 95, for example, enter: F‘FlO], 2#, 140#,95#. Section 400 FFlO Issue 3 July 1993 /4.0 8005551212W To reset a oersonal sneed dial bin to the default initialized value. Dress, JFFlOl. 2%. (l-144lW. I90-991#. ICONFL JON/OFFl. Personal speed dial numbers will display on large display telephones in alphabetiti order. CPC-B software version 2.00 requires the use of a large display telephone on port 1. in order for the personal speed dial keys to function. WC-B soflsvare newer than version 2.05, allows personal speed dial key operation with the use of any model telephone. SeeTechnotes 10 & 12(March 1992)forcompletetionnation. Apersonalspeeddialnumbercanonlybe usedbylheMensionportitisseton.Toset large display telephones to display 5 or 10 personal speed dial numbers, see [FF3], (l-144)#, 17#. Tostoreanassociatednameforapersonal speeddial number, see (FFG),3#, (l-144)#, (9&99)#. IfaDSSconsolefsavaiWleforp it is possible to assign a central o&e line group as part of a personaI speed dial number. To make use of this capability, insert a C as the first character of the __. speed dial bin, foIlowedby l-6 to designate thelinegroupnumber.A9canalsobeused toaccessthepooledlinecapabil~. TheC isrequired for an SLT to use SSD. A P will fns&apause.completetheentrywiththe COMPLEIEnumberasitwouldbedialedif manually done. The followfng keys perform theindicatedfforthep~ . ofspeeddialnumbersz EXAMPIES: ClP5551212will accesshnegroup81,then pause, then dial 555-1212. C9P120155512i2, willaccess pooled line group 9, then pause. then dial 1 (201) 555-1212. 177 Preface Preface CPC-B - VERSIONS 1.0 and 2.0 There are now two versions of DBS CPC-B. CPC-B, Version 2.0 (DBS III) has many new or improved features. Included in this publication new programming are addresses as well as addresses for CPC-B, Version 1.O (Enhanced DBS). See DBS Progr atnming other programming Insi~uction.s, Section 400, for addresses: Page 1 Issue 1 September Addendum to the DBS Programming 1991 Instructions Section 400B CPC-B Versions 1 .Oand 2.0 Contents Preface 1 CF’C-B V2.0 - Data Tables 9 CPC-B Vl .O - Data Tables Vl .O 2 FF 1 Key - System Programming V2.0 13 FF 1 Key - System Programming Vl .O 3 FF 2 Key - Trunk Programming V2.0 18 FF 2 Key - Trunk Programming Vl .O FF4 Key - Ring Assignment and Hunt Groups Vl .O 6 FF 3 Key - Extension Programming V2.0 FF 4 Key - Ring Assignment and Hunt Groups V2.0 21 FF 5 Key - Flexible Feature Key Assignment V1.0 8 FF 5 Key - Flexible Feature Key Assignment V2.0 FF 6 Kev. - Name Assinnment V2.0 28 31 Index 7 23 32 CPC-B WI.o DATATABLES Initial ‘i / Initial Settings - Data Tables, Settings FF I KEY - System Default Programming 3 l-2#-l#-22#-(0 or l-15)# Attendant overflow l-2#-l#-23#-(0 or l)# Delayed-ring l-2#-2#-lO#-(0 or l)# RAl baud capability rate switch 8 calls 3 Disable 3 1200 baud 4 5 FFl-3X- 1 Page 3 FFl-2#- ,i’ ’ 3 V1.0 1.0 Version Feature AddreSS - Data Tables l-3#-20#-(0 or l-8)# Outbound l-3#-21#-(0 or l-8)# incoming FF 2 KEY - Trunk ground ground detection detection timer timer 4 seconds 5 4 seconds 5 Programming 6 FF22-(Ol-64)#-21#-(0 6 or l)# FF 4 KEY - Ring Assignment Loop-start/ground-start and Hunt switch Loop-start Groups 6 7 FF4- 7 4-5#-(OOl-145)#-(Ol-64)#-(0 or l)# Daytime 4-6#-(OOl-145)#-(Ol-64)#-(0 or l)# Nighttfme FF 6 Key - Flexible Key Asignment Feature delayed-ring delayed-ring tables No ring 7 No rFng 7 8 FFS5-(145-148)#-(Ol-72)#-CONF-Code# tables 8 DSS/72/BLF consoles 8 Page2 FF 1 KEY SYSTEMPROGRAMMING “-:._“: VI ‘0 FF 1 Key System Programming COMMON SYSTEM ATTENDANT FFl-2#-l#-22#-(0 0#: l#: 2#: 3#: 4#: 5#: 6#: 7#: j3#: 9#: lO#: ll#: 12#: 13#: 14#: 15#: i\ No stacked 1 call 2 calls 3 calls 4 calls 5 calls 6 calls 7 calls 8 calls 9 calls 10 calls 11 calls 12 calls 13 calls 14 calls 15 calls NOTE: SETTINGS OVERFLOW or l-15)# calls Determines the maxImum number of incoming calls that can be stacked to the frost attendant. The overflow calls are transferred to other stations set in the delayed-ring tables. 9 Attendant overflow is available only in CPC-B. Version Version 2.0 does not have this feature. DELAYED-RING FFl-2f-l&239-(0 g#: Disable l#: Enable V1.0 1 .O. CAPABILITY or l)# If there is no answer at an extension set to ring in the extension-ring tables, the call can also ring at an extension set in the extension delayed-ring tables if the system is set up for it. This setting enables the system to program delayed-ring tables. See the section on Delayed-Ring Tables under FF 4 Keu Rina Assianment and Hunt Gtourq elsewhere in this manual. Page 3 FF 1 Key System Programming COMMON SYSTEM V1.0 SETTINGS RAIBAUDRATESWlTCH FFl-2#-2X-10%-(0 or l)# O#: 300 Baud (RN-A or RAI-B) l#: 1200 Baud IRAI-Bl The baud rate that serves the system’s remote administration capability can be switched to either 300 or 1200 baud when the RAI B card is installed . The settings for Data Length and Stop-Bit Length are the sane for both TTY and FM. However, the No Parity Check setting is always fixed on the RAI regardless of the TIY settings. Page 4 FF 1 Key System Programming DETECTION OUTBOUND GROUND FFl-3620#-(0 V1.0 TIMERS DETECTION TIMER or l-8)# The system sends a ground signal to .the ground-start trunk and wafts for a return ground signal from the telephone company’s central office. 0#: l#: 2#: 3#: 4#: 5#: 6#: 7#: 8#: No detection 1 second 2 seconds 3 seconds 4 secon& 5 seconds 6 seconds 7 seconds 8 seconds The returning ground timer and the system If a return ground regards the trunk tone to the caller. To activate ground-start Install INCOMING O#: l#: 2#: 3#: 4#: 5#: 6#: 7#: 8#: No detection 1 second 2 seconds 3 seconds 4 seconds 5 seconds 6 seconds 7 seconds 8 seconds signal activates the detection starts the outgoing process. signal is not detected. the system as unavailable and sends a busy the Detection Timer. set the loop-start/ switch at ground start. loop-start/ground-start GROUND DETIXTION FFl-3#-21#-(0 or l-8)# trunk card VB4353 1. TIMER The time between detection of a ground signal on a ground-start trunk coming from the central office during the idle state and the start of a call process can be programmed. At the moment the ground signal is detected. the line LED on the key set will turn red indicating that the trunk is in use, even though the call has not yet been processed. To activate ground-start Install the Detection Timer. set the loop-start/ switch at ground-start. loop-start/ground/start tnmk card VD-43531. Page 5 FF 2 KEY TRUNKPROGRAMMING VI .o FF 2 Key Trunk Programming V1.0 SWITCHES LOOP-START/GROUND-START SWITCH FF2-(Ol-64)#-21%-(0 or l)% O#: Loowstart trunk l#: Ground-start trunk Trunk-by-trunk switching for either the loop-start or ground-start circuit allows a flexible trunk setup between the two trunks. When the ground-start trunk is enabled, check the parameters for the Outbound Ground Detection Timer and the Inbound Ground Detection Timer. Install loop-start/ground-start trunk card V-B-4353 1. Page 6 FF 4 KEY il ) RINGASSIGNMENT AND HUNTGROUPS VI .o FF 4 Key Ring Assignment and Hunt Groups V1.0 DELAYED-RING DAYTIME DEWIYED-RXNG FF4-5#-(OOl-145)#-(01-64)#-(0 0#: No rim TABLES TABLE!3 or l)# Assigned extensions will ring at this table when there is no answer at the extensions assigned to the Daytime CO-Line Ring Tables. sim& l#: Ring signal Port 145 Is for Universal Night Answer KJNAI NIGHTTIME DELAYED-RING FF4-6#-(OOl-145)#-(01-54)#-(0 0#: No rim2 simal l#: Ring signal TABLES or 1)# Assigned extensions will ring at this table when there is no answer at the extensions assigned to the Nighttime CO-Line Ring Tables. Port 145 is for Universal Night Answer (UNAI Page 7 FF 5 KEY FLEXIBLEFEATUREKEY PROGRAMMING VI .o FF 5 Key Flexible Feature Assignment V1.1) DSS/72/BLF FF 5 KEY ASSIGNMENT’ FF5-(14%148)#-(01-24) CONF: Clears d& Code#: See Section 700. DBS Proammmfnc~ Insfructio~ . under “FF 5 Key Mode” for codes. CONSOLES FOR DSS/72/BLF or (Ol-72)#-CONF- CONSOIZS Code# Dedicated trunk lines (01-64) or pooled trunk lines (81-86.89) can only be stored on the first 24 FF keys (0 l-24). A other codes can be stored in any of the 72 FF keys (01-72). 145: DSS 1 for First Attendant 146: DSS 2 for First Attendant 147: DSS 1 for Second Attendant 148: DSS 2 for Second Attendant Page 8 CPC-B v2.0 DATATABLES Initial \ Initial Settings Address - Data Tables, Version Feature Settings - Data Tables V2.0 2.0 Default Page FF I KEY - System Programming 13 FFl-2#-l#- 13 _- 1-2#- l#-24#-CONF-( 101-699/l l-69+0 Second attendant 101 13 l-2#-l#-25#-CONF-(101-699/l l-69#) Third attendant CONF 13 l-2#- l#-26#-CONF-( 101-699/l l-69#) Fourth attendant CONF 13 l-2#-l#-27#-CONF-(lOl-699/11-69#) Attendant transfer extension number CONF 14 l-2#- l#-28#-(0 or l)# Attendant override switch Enable 14 l-2#- l#-29#-(0 or l)# AIM key LED Lights 15 l-2+ l#-30#-(0 or l)# Extension delayed-ring capability Noring 15 16 FFl-3#- l-3#-22#-(0 or l-12)# Att. intercom hold-recall timer 20 seconcjs 16 l-3#-23#-(0 or l-12)# Ext. intercom hold-recall timer 140 seconds 16 l-3#-24#-(0 or l-12)# Att. intercom transfer-recall timer 20 seconds 17 l-3#-25#-(0 or l-12)# Ext. intercom transfer-recall timer 140 seconds 17 Page 9 Initial Initial Settings - Data Tables, FF 2 KEY - Trunk Version Feature Address Settings - Data Tables V2.0 2.0 Default Page Programming 18 FF2-(01-64)- 18 2-(Ol-64)#-21#-(O-2)# Loop-start/ground-start/did loop-start 18 2-(Ol-64)#-22#-(0 or l)# DID - immediate or wink start Wink 19 2-(Ol-64)#-23#-(0-15)# Wink-start timer 200 milliseconds 19 2-(Ol-64)#-24%(0 or l-15)# Dial time out for digits 18 seconds 20 2-(Ol-64)#-2%(O-15)# DID interdigit dial time out 80 milliseconds 20 FF 3 KEY - Extension Programming 21 FF3-(001-144)X- 21 3-(OOl-144)#-2#-(0 or l-19)# Telephone types 3-(OOl-144)#-34#-(0 or l)# Extension directory display 3-(OOl-144)#-35#-@OOO-9999)# DID dial outside tel. number 3-(OOl-144)#-36#-(0-2)# 21 Displays 5 extensions 21 0000 22 Ringback tone with busy signal RE3Twith busy signal 22 Page 10 Initial Initial Settings - Data Tables, Settings - Data Tables V2.0 Version Feature Address FF 4 KEY - Ring Assignment 2.0 Default and Hunt Groups 23 FF4-16 23 4-l#-(151-158)#-(Ol-64)#-(0 or l)# Hunt-group daytlme CO-line ring tables No W 4-2#-(151-158)#-(Ol-64)#-(0 or W Hunt-group nighttime CO-line ring tables No ring 23 24 FF4-3#- Hunt-group pilot ext. number No assignment 24 4-3#-( l-8)#-2#-(0-2)# Hunt-group search niethods Terminal 24 4-3#-(l-8)#-3#-(0 or lOO-699/ lo-69)# Transfer extension number No assignment 25 4-3#-( l-8)#-4#-(2-32)# Transfer timer 2 seconds 25 No assignment 25 4-3#-(l-8)#-l#-(0 or 101-699/l l-69)# ,’ ! 23 23 FF4-2#- ( Page 4-3#-( l-8)#-(5-12)#-(0 or lOO-699/ lo-69)# Hunt-group extension (l-8) 26 FF4-5#4-5#-(151-158)#-(Ol-64)#-(0 or l)# Hunt-group daytime delayed ring tables Noring 27 FF4-6X4-6#-(151-158)#-(Ol-64)#-(0 or 1)s Hunt-group nighttime delayed ring tables No ring Extension-ring tables Norfng 27 27 FF4-8#4-8#-(OOl-144)#-(OOl-144)#-(0 or l)# 27 27 FF4-7#4-7#-(OOl-144)#-(OOl-144)#-(0 or l)# 26 Extension delayed-ring tables Noring 27 Page 11 Initial Initial Settings - Data Tables, Settings - Data Tables V2.0 Version 2.0 Feature Address Default Page FF 6 KEY - Flexible Feature Key Assignment 28 FF5- 28 Extensions 28 5-(CKIl-144)#-(Ol-24)#-CONF-(PROG 5-(OOl-144)#-(Ol-24)#-CONF-(PROG lo-69/1OO-699#) EL/ML keys or (81-86, PROG xmzxx#) or (xxxxxx#) hy key/Pre-programmed 89#) codes CONF 28 CONF 28 DSS/BLF Console 5-( 145- 148)#-(Ol-24)#-CONF-(PROG 5-( 145- 148)#-(01-72)#-CONF-(PROG Attendant 29 lo-69/ lOO-699#) EL/ML keys or (8 l-86, 89#) CONF PROG xxxxxx#) or (xxxxm#) Any key/Pre-programmed codes CONF Console 5-(149-152)#-(Ol-32)#-CONF-(PROG 5-(149-152)#-(Ol-32)#-CONF-(PROG lo-69/100-699#) EL/ML keys or (81-86. PROG ===#I (xxxxxx#) Any key/Pre-programmed 89#) codes CONF 30 CONF 30 FF 6 KEY - Name Assignment 31 FF6-51 31 6-5%(Ol-64)#-CONF-(XSXXX#) CO-trunk-line name assignment CONF 31 pilot name assign. CONF 31 FF6-6t 6-6#-( l-8)#-CONF-(w#) Hunt-group Page 12 FF 1 Key System Programming i \ MULTI-LINE V2.0 KEY FEATURES Attendants When all the multi-line keys on the first attendant’s telephone are busy, a call will transfer in sequence to the second, third and fourth attendant. If all four attendants are busy, the call will transfer to a preset destination which must be a real extension number, such as a single-line telephone, answering machine or other single-line device. The transfer-destination extension cannot be a pilot number. 101: Second atte ndant 10 l-699/ l l-69#: Extension number COW No third attendant lOl-699/ 1 l-69#: Extension number SECOND ATTENDANT EXTENSION NUMBER FFl-2#-l#-24%CONF-(101-699/11-69X) THIRD ATTENDANT EXTENSION NUMBER FFl-2#-l#-25#-CONF-(lOl-699/11-69#) CONF: No fourth attendant lOl-699/ 1l-69#: Extension number FOURTH ATTENTUSNT EXTENSION NUMBEF FFl-2X-l#-26#-CONF-(lOl-699/11-69%) Page 13 FF 1 Key System Programming MULTI-LINE V2.0 KEY FEATURES Attendants ATTENDANT TRANSFER FFl-2#-l#-27X-CONF-( CONE No extension number 10 l-699/ 1 l-69#: Transfer extension NOTE: EXTENSION 101-699/ number NUMBER 1 l-69#) If the attendants are busy, the system will transfer the call to the attendant transfer extension number. The transfer extension should be a reaI extension. It cannot be a piIot extension ATTENDANT’ OVERRIDE FFl-2X-1X-28U O#: Disable l#: Enable f number. SWITCH 0 or l)# If the attendant tries to override a call once the system is set for Attendant Oven-ide Disable, a busy tone will sound. Page 14 FF 1 Key System Programming COMMON SYSTEM V2.0 SETTINGS ALMKEYLED FFl-2X-1X-29#-(0 The Alarm (ALM) key on the Attendant Console will either light or not light with this setting. O#: Does not light l#: Li@hts EXTENSION (BUSY LAMP FIELD) FFl-2#-l#-30#-(0 i \ O#: NQ l#: Yes OX 1)X DELAYED-RING CAPABILITY or l)# When there is no answer at the extensions set in the extension ring tables, calls are distributed to other extensions set in the extension delayed-ring tables. See the section on DelayedRing Tables under FF 4 K&y . ma Assianment an4 Hunt GIVUDS elsewhere in this manual. Page 15 FF 1 Kev Svstem Programming MULTI-LINE Intercom Intercom-Recall V2.0 KEY FEATURES Recall Timers Timers are a new feature for the DBS system Intercom HOLD-Recall Timers If a held intercom call does not respond after a preset time, a recall signal will sound. The time for the begining of the signal is programmable. The Attendant and the Extensions each set separately. 0#: No intercom-HOLD l#: 2#: 3#: 4#: 5#: 6#: 7#: 8#: 9#: lO#: 1 l#: 12#: 20 seconds 40 seconds 60 seconds 80 seconds 100 seconds 120 seconds 140 seconds 160 seconds 180 seconds 200 seconds 220 seconds 240 seconds 0#: l#: 2#: 3#: 4#: 5#: 6#: 7#: 8#: 9#: lO#: 1 l#: 12#: No intercom-HOLD 20 seconds 40 seconds 60 seconds 80 seconds 100 seconds 120 seconds 140 seco rids 160 seconds 180 seconds 200 seconds 220 seconds 240 seconds are recall Attendant INTERCOM FFl-3X-22+(0 HOLD-RECALL TIMER or 1-12)X recall Extensions INTERCOM FFl-3#-23#-(0 HOLD-RECALL TIMER or l-12)# Page 16 : , FF 1 KEY SYSTEMPROGRAMMING v2.0 FF 1 Key System Programming t’ MULTI-LINE ‘\ Intercom Intercom V2.0 KEY FEATURES Recall Timers Transfer-Recall Timers If a transferred intercom call does not respond after a preset time, a recall signal will sound. The time for the begining of the signal is programmable. The Attendant and the Extensions each set separately. i \ O#: J#: 2#: 3#: 4#: 5#: 6#: 7#: 8#: 9#: lO#: 1 l#: 12#: O#: l#: 2#: 3#: 4#: 5#: 6#: 7#: 8#: 9#: lO#: 1 l#: 12#: No intercom-transfer 20 seconds 40 seconds 60 seconds 80 seconds 100 seconds 120 seconds 140 seconds 160 seconds 180 seconds 200 seconds 220 seconds 240 seconds No intercom-transfer 20 seconds 40 seconds 60 seconds 80 seconds 100 seconds 120 seconds 140 secon& 160 seconds 180 seconds 200 seconds 220 seconds 240 seconds are Attendant recall INTERCOM FFl-3X-24X-(0 recall TRANSFER-RECALL TIMER or l-12)# Extensions INTERCOM TRANSFER-RECALL FFl-3#-25#-(0 TIMER or l-l2)# Page 17 FF 2 KEY TRUNK PROGRAMMING v2.0 FF 2 Trunk TRUNK Prograryming V2.0 CARDS LOOP-START/GROUND-START/DIRECT-IN-DIAL TRUNK CARDS FF2-(Ol-f34)#-21X-(O-2)# There are three types of trunks: Ground-start and Direct-in-Dial Ok L.ooD-start trunk l#: Ground-start trunk 2% DID trunk Loop-start. (DID). When installing a DID trunk. check the parameters for Immediate or Wink start. Also check the parameters for the Wink-Start Timer, Dial Time Out for Digits and the DID Interdigit Dial Time Out. See also following pages. Page 18 FF 2 Key Trunk DIRECT-IN-DIAL DID - IMMEDIATE V2.0 (DID) OR WINK FF2-(Ol-64)#-22%(0 Programming START 1 or l)% Start - After comxcting with a distant switching system. the DBS system will wait 65 milliseconds before accepting the digits of a dialed number. Immediate Q#: Wink start l#: Immediate start WinIs Start - The DBS system waits for a momentary signal hink~ before accepting the digits of a dialed number. WIN-K-START TIMER 0#: 140 milliseconds l#: 2#: 3#: 4#: 5#: 6#: 7#: 8#: 9#: lO#: 1 l#: 12#: 13#: 14#: 15#: 160 180 200 220 240 260 280 300 200 200 200 200 200 200 200 msec msec msec: msec msec msec msec msec msec msec msec msec msec msec msec 1 Maximum accepting amount of time the system waits before the digits of a dialed number. Page 19 FF 2 Kev Trunk Programming DIRECT-IN-DIAL DIAL TIME V2.0 (DID) OUT FOR DIGITS FF2-(Ol-64)%-24#-(0 or l-15)% O#: No time out l#: 15 seconds 2#: 3#: 4% 5#: 6#: 7#: 8#: 9#: lO#: ll#: 12#: 13#: 14#: 15#: 16 17 18 19 20 21 22 18 18 18 18 18 18 18 seconds seconds seconds seconds seconds seconds seconds seconds seconds seconds seconds seconds seconds seconds Maximum amount of time before a time-out signal. indicating an incomplete dialed number. is sent from the telephone company’s central office. DID INTERDIGIT DIAL TIME OUT FF2-(01-64)#-25t-(O-15)W 0#: l#: 2#: 3#: 4#: 5#: 6#: 7#: 8#: 9#: O#: l#: 2#: 3#: 4#: 5#: 30 milliseconds 40 msec 50 msec 60 msec 70 msec 80 mseg 90 msec 100 msec 110 msec 120 msec 130 msec 140msec 150 msec 160 msec 160 msec 160 msec Sets the amount of time for dialing each digit before a time-out signal is sent from the telephone company’s central office indicating an incomplete dialed number. Page 20 FF 3 KEY EXTENSION PROGRAMMING v2.0 FF 3 Kev Extension Programming EXTENSION PROGIMMMING TELEPHONE TYPES FF3-(001-144)X-2%-(0 Ok No assignment l#: Analog telephone 2#: Digital telephone (FF 6 key) 3#: Digital telephone (FF 12 key) 4#: Digital telephone (FF 24 key) 5#: Reserved 6#: Reserved 7#: EM/24 W-43310 8#: OPX (pulse) 9#: OPX (tone) lO#: Voice mail &EC) 1 l#: DSSl - Extension lOO/ 10 12#: DSS2 - Extension lOO/lO 13#: DSS3 - Extension 10 l/ 11 14#: DSS4 - Extension 101/l 1 15#: Voice mail (OPXI CPGB, 16#: 17#: 18#: 19#: Version V2.0 or l-19)% . Stores telephones in the system. 2.0 First attendant console Second attendant console Third attendant console Fourth attendant console EXTENSION DIRECTORY FF3-(OOl-144)#-34#-(0 O#: DisDlavs l#: Displays 5 extensions 10 extensions DISPLAY or l)# Extension directory display on a large-screen display telephone. Page 21 FF 3 Key Extension Programming DIRECT-IN-DIAL DID DIAL OUTSIDE V2.0 i\ -*. (DID) TELEPHONE NUMBER FF3-(OOl-144)#-35#-(0000-9999)# QOOO#: Default 0000-9999#: Outside telephone RINGBACK number A signal is sent from the DID CO-trunk line to the DBS system and converted to a DBS extension number. The parameters represent the last four digits of the DID outside telephone number. TONE WITH RINGBACK TONE WITH BUSY SIGNAL BUSY SIGNAL FF3-(OOl-144)#-36#-(0-2)X Q#: Rirwback tone with busv siQnd l#: Busy signal 2#: Ringback tone Sets ringback tone on a busy Multi-Line key. A caller ringing in on a busy multi-line key will hear the tone set by this address. This tone can also be set to a Voice-Mail port. Page 22 FF 4 KEY RING ASSIGNMENTAND HUNTGROUPS v2.0 FF 4 Key Ring Assignment and Hunt Groups V2.0 ( ) RING ASSIGNMENT AND HUNT GROUPS In the DBS system, you can have up to eight hunt groups with a maximum of eight extensions plus a pilot extension number in each group. The pilot extension number is not receiver of incoming ring signals. reaches the hunt group through the then rings at the frost free extension to the hunt-group search method. a real extension, but a Once the ring signal pilot number, the signal in the group according Seefollowing page. INCOMING CO-LINE RING SIGNAL TO A HUNT GROUP CO-line ring signals are set in Day Ring. Night Ring, Day Delayed-Ring and Night Delayed-Ring tables. You can set a ring signal for each hunt-group pilot number (15 1- 158) and each CO Iine (01-64). HUNT-GROUP DAYTIME RING TABLES CO-LINE RING TABLE3 FF4-l%-(151-158)#-(01-64)#-(0 Q#: No ring simd l#: Ring signal Sets the hunt-group NIGHTTIME CO-LINE FFQ-P%-(El-1581%(01-64)#-(0 Q#: No rim signal l#: Ring signal Sets the hunt-group or 1)# pilot numbers for daytime ring. RING TABLES or 1)X pilot numbers for nighttime ring. Page23 FF 4 Key Ring Assignment and Hunt Groups V2.0 HUNT-GROUP PILOT EXTENSION FF4-3#-(1-8)#-l#-(0 O#: No Assi~men~ 101-699/l l-69#: Extension PROGRAMMING NUMBER GROUP or lOl-699/11-69)# Pilot extension number HUNT-GROUP FOR A HUNT SEARCH number in a hunt group. METHODS FF4-3X-(l-8)#-2#-(O-2)1 There Q#: Terminal 1 #: Distributed 2#: Longest Idle are three types of hunt groups: Terminal Begins its search with the pilot number and then moves through the eight extension numbers, in sequence. before transferring after a set time to the pilot number of the next hunt group. Distributed Distributes calls through the pilot number based on which extension in the group received a call in the last search. The next extension in sequence receives the new call. Longest Idle Searches through the pilot number for an extension in the group which has Page 24 FF 4 Key Ring Assignment HUNT-GROUP TRANSFER FF4-3#-( and Hunt Groups V2.0 PROGWiMMING EXTENSION l-8)#-3#-(0 NUMBER or lOO-699/10-69)# I ._ _ ..: : . D#: No assirmment lOO-699/ lo-69#: Extension Once a ring signal ends its search in a hunt group, it can be transferred to a pilot number in another hunt group, an extension. the attendant. an answering machine or another destination. number TRANSFER FF4-3#-( l-8)%-4#-(2-32)# Sets the maximum amount of time before a call is transferred to another hunt group. 2#: 2 seconds 3-32#: 3-32 seconds HUNT-GROUP FF4-3#-(l-8)+(5-12)%-(0 0#: No assignment lOO-699/ lo-69#: TIMER JZxtension number EXTENSION (l-8) or lOO-699/10-69)# Assigns an extension number to one of the eight places in a hunt group. J Page 25 FF 4 Key Ring Assignment and Hunt Groups V2.0 DELAYED-RING TABLES HUNT-GROUP DAYTIME DELAYED-RING TABLES FF4-5%-(151-158)#-(01-64)#-(0 or l)# Q#: No rine sienal l#: Ring signal Sets the hunt-group pilot numbers (151- 158) in the daytime delayed-ring tables. Page 26 FF 4 Key Ring Assignment and Hunt Groups V2.0 DELAYED-RING HUNT-GROUP NIGHTTIME TABLES DELAYED-RING or 1)R FF4-6#-(151-158)#-(01-64)#-(0 Q#: No rinP .sjg& l#: Ring signal Sets the hunt-group pilot numbers ( 15 1 - 158) in the nighttime delayed-ring tables. EXTENSION-RING TABLES FF4-7#-(OOl-144)#-(001-144)X-(0 Q#: No ring signal l#: Ring signal or l)# This sets the ring on an extension-line key. The first set of port numbers (OOl- 144) represent your telephone. The second set of port numbers (OOl- 144) belong to’the target telephone. EXTENSION DELAYED-RING FFQ-8#-(OOl-144)X-(OOl-144)#-(0 Q#: No ring signal l#: Ring signal TABLES TABLES or l)# If the set extensions on the extension-ring table do not answer, a call will also ring on extensions set in the extension delayed-ring table. The first set of port numbers (00 1- 144) represent your telephone. The second set of port numbers KKll-144) belong to the target telephone. Page 27 FF 5 KEY FLEXIBLEFEATUREKEY PROGRAMMING v2.0 FF 5 Key Flexible Feature Assignment V2.0 MORE FLEXIBILITY FF KEY FEATURE FOR FF KEYS ASSIGNMENT EXTENSION FOR EXTENSIONS LINE (EL) AND MULTI-LINE FF5-(OOl-144)#-(Ol-24)#-CONF(PROG lo-69/100-699#) CONF: Clears data PROG lo-69/ lOO-699#: EL keys Sl-86.89#: ML keys or (ML) KEYS (81-86, 89X) Programs Extension-Line (EL) and Multi-Line (ML) keys. Store the Multi-Line key as 81-86.89. There can be a maximum of 12 ML keys on the Attendamtelephone. On other telephones. there can be up to 3 ML keys assigned to any of the 24 FF keys (Ol24). See Section 700B. Addendum to the DBS ODerating lr&uction~ under “Line Key Fea,tures”for nation ofEL and ML keys. an ewpla- ANY XEY OR PRE-PROGRAMME D CODES FF5-(OOl-144)#-(01-24)#-CONF(PROG PROG xxxxxx#) or (xxxxxx#) -#) will program the Any Key feature. You can program any digits up to a maximum of six. Use this feature to store, for example, code 5 for OHVA. There can be a maxfmum of 24 FF keys (01-24). (PROG PROG CONF: Clears d& PROG PROG xxxxxx#: Any key, maximum of six digit Note: The LCD screen will only display up to four digits. (=xxxx#) is for setting pre-programmed codes. xxxxxx#: Pre-programmed codes See Section 700. DBS Owemtbw lnsbuctions. under “~ the FF Keys” for a chart of these codes. See also Section 700B. Addendum to the DBS Ormatina Instructions under “More Flexibility for FF Keys” for instructions on how to store CF codes plus an extension to an FF key. NOTE: use the programming mode through the telephone to assign the FLASH or CONF features to an FF key. You cannot See Section 700B. Addendum to the DBS Operatim lns~ctiorq under “More Flexibility for FF Keys” for instiffons on how to assign these features to FF keys. Page 28 FF 5 Ker MORE FLEXIBILITY FF KEY ASSIGNMENT Flexible CONSOLES 147: DSS 1 for Second Attendant 148: DSS 2 for Second Attendant DSS/72/BLF AND POOLED-TRUNK-LINE KEYS FFS-(145-148)X-(01-24) or (Oi-72)#-CONF(PROG lo-69/100-699#) or (81-86, 89#1 Pmgrams DSS/72/BLF and Pooled-Trunk-Line (MCO) keys. Store the MC0 key as 8 l-86,89 on the first 24 FF keys (0 l-24). All of the 72 FF keys can be used for DSS/72/BLF keys. CONE Clears data PROG lo-69/1OO-699#: DSS/72/BLF keys 81-86, V2.0 Assignment FOR FF KEYS FOR DSS/72/BLF 145: DSS 1 for First Attendant 146: DSS 2 for First Attendant Feature 89#: MC0 keys See Section 700B. Addendum to the DBS ODeratinq Instructions under “Line Key Features” for an euplanatim ofEL and ML keys. ANY KEY OR PREPROG RAMMED CODES FF5-(145148)#-(01-72)#-CONF(PROG PROG XXXXXX#) or (xxxxxx%I CONF: Clears daQ PROG PROG xxxxxx#: Any key, m-urn of six digits KXXXXX#: Pre-programmed codes (PROG PROG xxxxxx#) will program the Any Key feature. You can program any digits up to a maximum ofsix. Use this feature to store, for example, code 5 for OHVA. There are 72 FF keys (0 1-72). .. Note: The LCD screen (rxrxxr%) is for setting will only display pre-programmed up to four digits. codes. See Section 700. DBS ODemtina lnsb-uct&~~. under the EF Keys”for a chart of these codes. See also 7OOB. Addendum to the DBS ODeratina Instructions “‘More Flexibility for FF Keys” for insb-uctions on store CF codes plus an extension to an FF key. “Storing Section mder how to NOTE: You cannot use the programming mode through the telephone to assign the FLASH or CONF features to an FF key. See Section 700B. Addendum to the DBS ODeratina InstructionS under ‘More lQxibility for FF Keys” for instructions on how to assign these features to FF keys. . Page 29 FF 5 Kev Flexible MORE FF FLEXIBILITY KEY ASSIGNMENT Feature Assignment V2.0 FOR FF KEYS FOR ATTENDANT CONSOLES with Optional Attendant Feature Package (VB-43330) Attendant Console User Guide. Section 760 for FF Key Layout.) Use (See DSS/72/BLF AND POOLED-TRUNK-LINE KEYS FF5-(149-152)#-(01-08) or (Ol-32)X-CONF(PROG 10-69/100-699%) or (81-86. CONF: Clears dau PROG lo-69/100-699#: DSS/72/BLF 81-86,89#: MC0 89#) Pmgrams DSS/72/BLF and Pooled-Trunk-Line (MC01 keys on the Attendant console. Store the MC0 keys as 8 l-86.89 on the first eight FF keys (0 l-08) only. keys keys ANY KEY OR PRE-PROG XUIMMED FF5-(149-152)X-(Ol-32)#-CONF(PROG PROG xxxxxx#) CODES or (-#) (PROG PROG xnxxx#) CONF: Clears data PROG PROG m#: Any key, maximum xxxxxx#: will program the Any Key feature. You can program any digits up to a maximum ofsix. Use this feature to store, for example. code 5 for OIWA. There are 32 F’F keys (0 l-32). of six digits Pre-programmed codes Note: The LCD screen will only display (xrxxxxX) is for setting pre-programed up to four digits. codes. See !3ecm 700. DBS OKETU&W Instn&ions. URder “Storing the FF Keys” for a chart of these codes. See also Section 700B. Addendum to the DBS Oweratina Instructions under “More Flex-&i@ for FF Keys” for instructions on how to store CF codes plus an extension to an FF key. NOTE You cannot use the programming mode through the telephone to assign the FLASH or CONF features to an FF key. See Section 700B. Addendum to the DBS Qperatina lnsbuctions under “More FZexibUity for FF Keys”for instructions on how to assign these features b FF keys. Page 30 i I FF 6 KEY NAME ASSIGNMENT v2.0 FF 6 Key Name Assignment V2.0 NAME ASSIGNMENT CO-TRUNK-LINE NAME ASSIGNMENT FF6-5W-(01-64)#-CONF-(xxxxxx#) COW; Clears data xxxxxx#I: Name or message assignment - up to six characters You can set CO-trunk-line name assignment in the programming mode during remote maintenance or you can set it with PCAS. Programming through a telephone set requires a 72-port Direct Selection Station (DSS/72). Note: The DSS/72 must be set to Telephone Types 11 for extension 100 or 13 for extension 101. See under F’F 3 Keu Extension Proaramminq, V2.0 elsewhere in this manual. HUNT-GROUP PILOT I NAME ASSIGNMENT FF6-6X-(l-8)#-CON-F-(naanaaxrmx#) CONl? m#: Clears data Name assignment - up to 10 characters Assigns a name of up to 10 characters a Hunt-Group Pilot Extension number. to Page 31 \ Detection timers, V1.0 5 Dial time out for digits 10.20 DID dial outside telephone number DID interdigit dial time out 10. 20 Index A ALMkeyLED DID. immediate or wink start DID trunk cards 10. 18 Direct-in-dial (DID) - extensions 9.15 Any key Attendrqrt 12.28.29.30 console FF key assignment/Any key/Pre-programmed Attendant console codes DSS/72/BLF 12.29.30 keys 12.29. 30 Attendant consoles Attendant Attendant intercom intercom 12.29.30 hold-recall timer 9. 16 transfer-recall timer 9. Direct-in-dial (DID) - trunks Direct Direct Select console, Select console. Station Station 30 Distributed. DSS/72/BLF DSS/72/BLF 10. 22 10, 19 22 10. 18, 19. 20 V1.0 V2.0 2. 8 12. 29. hunt groups 24 2. 8 consoles, V1.0 12. 29. 30 consoles, V2.0 17 Attendant Attendant overflow override 2.3 switch Attendant Attendants transfer extension 9. 13, 14 E 9. 14 9. 14 number B EL (extension Iine) keys 12.28 Extension delayed-ring tables 11. 27 Extension delayed-ring capability 9, 15 Extension directory display 10. 21 Extension FF key assignment/Any key/Preprogrammed codes 12.28 BLF 8, 12, 29, 30 10.22 Busy signaI Extension C Common Common name system system CONF 28.29.30 CPC-B - Version - Version assignment setttngs. settings, V1.0 V2.0 12.31 3.4 9, 15 (See NOTE) 1.0 2-8 9-31 2.0 &tension Extension intercom intercom hold-recall timer 9, 16 transfer-recall timer 9. 17 Extension Extension 12.28 line (EL) keys programming, V2.0 10. 21.22 Extension ring tables 11, 27 F, G D Data tables. Data tables. Daytime keys 12.28 CO-trunk-line WC-B FF key assignment/EL/ML Vl.0 V2.0 delayed-ring Delayed-ring Delayed-ring Delayed-ring FF 1 Key - System 2 9- 12 tables. V1.0 capability 2.3 tables, V1.0 7 10.26. tables. V2.0 2. 7 27 Programming. 4. 5 FF 1 Key - System Frograrnm V1.0 irlg. v2.0 14. 15. 16. 17 FF 2 Key - Trunk Programming. W-0 FF 2 Key - Trunk V2.0 Programming. 2, 3. 9. 13. 2.6 10. 18 Page 32 FF 3 Key - Extension Programming, V2.0 10. 21.22 FF 4 Key - Ring Assignment and Hunt Groups, v1.0 2, 7 FF 4 Key - Ring Assignment and Hunt Groups, V2.0 10. 23, 24. 25, 26, 27 FF 5 Key - Flexible Feature Key Assignment V1.0 2. 8 FF 5 Key - Flexible Feature Key Assignment 12, 28. 29. 30 V2.0 FF 6 Key - Name Assignment 12.31 FIASH 28.29.30 (See NOTE) Fourth attendant extension number Intercom Intercom recall timers transfer-recall 9. 16. 17 timers 9. 17 L Longest idle. hunt groups 24 Loop-start/ground-start switch. Loop-start/ground-start/direct-in-dial. V1.0 2, 6 V2.0 10. 18 M 9. 13 MLkeys 12.28 More flexibility for FF keys Multi-line (ML) key features 12. 28.29. 30 13. 14. 16. 17 H N Hunt-group 23 Hunt-group Daytime CO-line 11, ring tables Name assignment daytime 26 Hunt-group Hunt-group 23 Hunt-group 27 delayed-ring tables 11, Nighttime tables. V1.0 2. 7 ( 11, Outbound nighttime 11, p* tables delayed-ring 0 extensions 11.25 nighttime CO-line ring tables delayed-ring 12.31 ground detection V1.0 2. 5 for a hunt group 11. 9 Pilot extension number 11, 24 Hunt-group-pilot extension number Hunt-group-pilot name assignment 12. 31 Hunt-group programming 11, 24. 25 24 Preface 1 Pre-programm ed codes Hunt-group ring tables Pooled-Trunk-Line Hunt-group search methods 11. 23 timer. keys 12. 28. 29.30 12. 29. 30 11.24 R I. J, K Incoming CO-line 23 Incoming ground Initial Initial settings settings ring signal to a hunt detection timer, - data tables, V1.0 - data tables. V2.0 V1.0 HOLD-recall timers V1.0 2, 7 Ring assignment V2.0 11. 2. 5 2 Ringback 9. 10. 11. Ringback 12 Intercom group RAI baud rate switch, V1.0 2. 4 Ring assignment and hunt groups, 9. 16 and hunt groups, 23. 24. 25. 26.27 tone 22 tone with busy signal Ring tables. Ring tables. V1.0 V2.0 10.22 2. 7 11. 23. 24, 25. 26.27 Page 33 S Second attendant extension Switches 2. 6 System programming. System programming. 16. 17 v. T number 9. 13 V1.0 2. 3. 4 V2.0 9. 13. 14. 15, Telephone types 10.21 Terminal. hunt groups 24 Third attendant extension number Transfer extension number 11.25 Transfer timer 11.25 Trunk cards 10. 18 Tnmk programming, V1.0 2. 6 Trunk programming, V2.0 10.18 9. 13 U UNA7 Universal night answer 7 V Voice mail Wink-start 21, 22 timer 10. 19 Page 34 m Panasonic Issue 3 - July 1993 DBS Programming Forms and Tables Section 450 CPC-B Versions 1.0,2.0,3.1, and 4.0 CPC-A Versions 3.0,3.1, and 3.2 he new DBS Ffogramming Forins‘ and Tabks, section 450, has fewer pages, yet contains more information on how to make programming easier by using the newly-designed forms to record programmed data. How-to instructions precede each FF Key chapter. While some forms overlap in information, every form charts a specific kind of programming. The instructions make clear who will use each form. This manual is for software versions: CPC-B 1.0, 2.0, 3.1.4.0 and CPGA3.0, 3.1, 3.2 All of the forms in this manual are intended to be photocopied. Saue your origin& and use them as copy masters. 5 Y 8 t e / m W he FFl Key is for system-wide programming. There are seven submodes (l# to 7#) for this key. i d e S 8 t t i n Q 8 Time and Date, Recall and Pause timers, and DISA (Direct Inward System Access) are a few of the nearly 100 features available for programmin g on the FFl Key. Features programmed on this key affect the entire system. In contrast, the other nine FF keys affect only one extension or trunk, and are programmed on an extension-by-extension or trunk-by-trunk basis. The exception to these keys is System Speed Dial. in the FFlO Key which also affects the entire system. ( The programming forms and tables for the FFl Key apply to each DBS system (single or double cabinet). The data options for most features are 0 and 1, but some features have more than these two programming options. For example, the options for the Paging feature range from 00 to 07. Other features offer up to 15 options, such as the Automatic Pause Timer and Unsupervised Conference Talk-Time (trunk-to-trunk conferencing). Save Your Original Foims!!! / 2 I EFIKey-Sgskem Account s Y 6 .t Address e m W i d e S e t t SMDR timer/starting One-touch time display -lO#-(0 HOLD (DSS BLF) or 11% CO line hold or l)# Sets number of extension -14#-(Oar 1)X -15#-(0 Extension intercom or 1)X intercom 1: Enable 0: Exclusive 1: System 0: Intercom 1: Retrieves SLT FLASH control -12#-(0 or I)## Attendant 16 sec. 0: DisaWe (automatic) Non-appearance -1 l#-(0 from dialin -9#-(0 or l)# Key-bank 1: Starting i P ST s hold ho/d dial tone he/d CO line 0: 2 digits (10 to 69) digits 1: 3 digiis (100 to 699) 0: Tone 1: Voice 0: Tone 1: Voice 3 l?FlKey-System DBF Account Name Account Address Cutover Date Account Phone (Main List) sheet of i.. 1 S t 8 Address / Feature m W -16#-(0 Solash -17#-(0 Splash -1w(0 or l)# (alert) tone or 11% (alert) tone or 11% i d e on a voice call See FF3-99, lO# on a busy override Area code or 1 + area code -19#-(0 or I)# SSD name display - large display -21X40 or 1)C Voice mail tone -22#-(0 or 1 to lS)# Attendant overflow -23#-(0 or l)# Delayed-ring capability -248~(101 to 69/l 1 to 699)# (WC-B Second attendant -2514101 to 69/l 1 to 699)# (UC-B 1: 10 names calls (CPC-B Vs. 1.0) Vs. 20) Vs. 2.0) Third attendant -26#-(101 to 69/l 1 to 699)# (CPC-8 Vs. 2.0) Fourth attendant -27#-(101 to 69/l 1 to 699)t (WC-B Vs. 20) Attendant transfer extension (CPC-8 vs. 2.0) -28140 or 1M Attendant override switch (CPC-B Vs. 2.0) -29WO or l)i Alarm LED mode (WC-B Vs. 2.0) -3O#-(0 or 1)R BLF (extension) delaved ring -31#40 Analog to 6M port transfer ring interval 1: 3.0 Set 2: 2.0 Set 3: 1.O Set 4: 1.O Set ON ON ON ON / / / / 1.O Set 2.0 Set 2.0 Set 3.0 Set OFF Off OFF O# S e t t i n Q 8 I FFIKey-System s Y S t Address / Feature Program e Options m -32#-(0 to 1)W (CPC-B DID/DNIS emulation -32X-(0 or l)# (CPC-B Vs. 4.0 or higher) 0: Disuble W Vs. 3.0 or higher) 1: Enable 0: Disable i d e Multiole DID --33%-(0 or 1 )# 1: Enable 0: No limit Paging duration -34%-(0 or 1)# 1: 60 seconds 0: ISecON/3SecOFF -I#-(0 0: No parity or l)# SMDR lTY parity SMDR lTY parity -3#-(0 or 1)R SMDR baud -4#-(0 or 1)X SMDR stop-bit check check 1: Purify check type 0: Odd 1: Even -2#-(0 or I)# - (CPC-A Vs. 3.0 and above) 1: 300 bps rate 2: 1200 bp - WC-A 3: 4800 bps V 2.0 4: %lXl bps - WC-A V 3.0, CPC-B V 1.0,2-O 1: l.Obits . .. length 2: 1.5 bits 3: 2.0 bits -W-(0 or 1)X SMDR data 1: 5.0 bits (less than 90 ports) length 2: 6.0 bits (less than 90 ports) 3: 7.0 bits 4: 8.0 bits See FF3-14R -6#-(0 or l)# SMDR print mode 1 -9#-(0 or l)# Dump data mode 1: lncofning und outgoing 1: Ail outgoing 2 calls only calls O:lWCklfUonly -8X-(0 or I)# SMDR print mode calls only 0: Long-distance -7#-(0 or l)# SMDR print mode 0: Outgoing 1: Titles and llY data 3 0: No control (Xon/XoffI -lO#-(0 or I)# RAI baud rate switch I: Control 0: 300 bauds ( (RAI-A, RAI-B) S e t t i n B 8 FFlKey-System me Account Cutover Date Account Phone (Main Address Address -I#-(Up / Feature W to 3 dlglts)# PBX access code i 1 d e -2X-(Up to 3 dlgits)# PBX access code 2 -3X-(Up to 3 digits)# PBX access code S e t t 3 -4X-(Up to 3 dlgltsM PBX access -5HUp code 4 to 3 dlgtts)P PBX access code 2 Y 8. t e m i 5 n -6#-(Up to 3 dlglts)# PBX access code 6 -7#-(Up to 3 dlgits)t Q 8 PBX access -8WUp code /- 7 to 3 dlglts)# PBX access code 8 -9%~(1to 3)# Automatic -low pause See FF2-13# after dialing pause 1: Pause - 1st digit See FF2-13t to 3)X Automatic 1 after dialing 2 2: Pause - 2nd digit 3: Pause - 3rd diait -1 l#-(1 to 3)# Automatic pause after dialing See FF2-131 No entry at default 3 1: Pause - 1st digit 2: Pause - 2nd digit 3: Pause - 3rd diait -12#-(1 to 3)# Automatic pause after dialing See FFZ- 13# No entry at deiautt 4 1: Pause - 1st digit 2: Pause - 2nd digit 3: Pause - 3rd digit -13w See FF2-131 to 3)# Automatic pause after dialing 5 No enfry at default 1: Pause - 1st digit 2: Pause - 2nd digit 6 PFlKey-System Account S Y Address S t Address -14#-(1 / Feature to 316 Automatic -W-(1 pause after dialing pause after dialing W 6 1: Pause - 1st digit i 2: Pause - 2nd digit d e 1: Pause - 1st digit 7 See FF2-13# after dialing e m No entry at defauff 2: Pause - 2nd digit -l#-(1 to 3)# Automatic pause Options See FF2-13# See FF2-13# to 3)# Automatic Program 8 S e t t No entry of defuu/f i 1: Pause - 1st digit 2: Pause - 2nd digit n Q S -17#-(1 See FF2-13# to 3)# Automatic pause -18#-(1 to 3M Automatic pause after dialing 1: Pause - 1st digit 2: Pause - 2nd digit 9 See FF2-13# after dialing 0 1: Pause - 1st digit 2: Pause - 2nd digit -l#-(0 Universal -2#-(0 External See FF4- 1#, 2# or l)# Nigtif‘ Answer 1: Continuous (UNA) ring pattern 0: No fP/ reluy or l)# Page Interface (EPI) page group OC -4#-(0 External -5#-(0 External Page Interface (EPI) page group 01 Interface (EPI) page group 0: Interface (EPI) page group 0: Interface (EPI) page group 01 -6#-(0 or l)# External -7#-(0 Page or l)# 1: EPI relay 0: No EPI rew or l)# Page 1: EPI relay 0: No EPIrely or l)# Page 1: EPI relay 0: No ffl reluy -3#-(0 or l)# External 0:3secson/l secot7 FFIKey-system Account Address Account I Address Phone (Main List) Y s t e I / Feature m 8x-(0 or I)# ixternal Page interface (EPI) page group 06 W 1: EPI relay (Not in use) 0: No EPI relay lxternal Page Interface (EPI) page group 07 (l-8)+( l -20)#-(0 or 1)X :lass of Service settina (Not in use> 0: Restricted 1: Not restricted (l-100)X-l#-(0001~9999)X ‘erified Forced Account (1-l OO)#-2#-(0-7)s Codes ‘erified Code Forced 1: EPI relay l “*: No uccount codes cooo1-9999w 0:TRSTypeO Account toll restrictior 1: TPSType 1 2: m.S Type 2 3: TRS Type 3 4: lRS Type 4 5: TRS Type 5 6: TRS Type 6 (0000 to 2359)# Uomatic switch No infry to night (0 or 1 to 12)# rttendant HOLD-recall mode timer (HHMM) af defautf OWO to 2359: Automatic 0: No recall I: 20 seconds 2: 40 seconds 3: 60 seconds 4: 80 seconds 5: 100 seconds 6: 120 seconds 7: 140 seconds 8: 160 seconds 9: 180 seconds 10: 200 seconds 11: 220 seconds 12: 240 seconds me i d e RF1 Key - System Account Account Address Address / Feature HOLD-recall timer S Y 8 t e In W 0: No recall -(O or 1 to 12)X Extension Phone (Main List) 1: 20 seconds 2: 40 seconds 3: 60 seconds 4: 80 seconds 5: 100 seconds 6: 120 seconds i d e S e t t i n 7: 14Oseconds Q 8: 160 seconds 8 9: 180 seconds 10: 200 seconds 11: 220 seconds -(O or 1 to 12)# Attendant transfer-recall timer 0: No recall I: 20 seconds 2: 40 seconds 3: 60 seconds 4: 80 seconds 5: 100 seconds 6: 120 seconds 7: 140 seconds 8: 160 seconds 9: 180 seconds 10: 200 seconds 11: 220 seconds 12: 240 seconds 9 I?FlKey-Systam 9. F Y 8 t e m Address / Feature W i -(O or 1 to 121% Extension transfer-recall timer Attendant Hunt Group recall timer 0: No recall 1: 20 seconds 2: 40 seconds 3: 60 seconds 4: 80 seconds 5: 100 seconds 6: 120 seconds 7: 14oseconds 8: 160 seconds 9: 180 seconds 10: 200 seconds 11: 220 seconds 12: 240 seconds d e 0: No recall 1: 20 seconds 2: 40 seconds 3: 60 seconds 4: 80 seconds 5: 100 seconds 6: 120 seconds 7: 140 seconds 8: 160 seconds 9: 180 seconds 10: 200 seconds 11: 220 seconds 10 FEY Key - System f-‘ \ Cutover Date Account Phone (Main List) Bs Account Name ccount Address Sheet of S Y 8 t e m Address /’ Feature W i d e Extension Hunt Group recall timer 1: 20 seconds 2: 40 seconds 3: 60 seconds 4: 80 seconds 5: 100 seconds 6: 120 seconds 7: 14Oseconds 8: 160 seconds S e t t i n Q s 9: 180 seconds 10: 200 seconds 11: 220 seconds 0: No recall Attendant park HOLD recall timer 1: 20 seconds 2: 40 seconds 3: 60 seconds 4: 80 seconds 5: 100 seconds 6: 120 seconds 7: 140 seconds 8: 160 seconds 9: 180 seconds 10: 200 seconds 11: 220 seconds 1: FFY Key - Sgstem Cutover Date Account Phone (Main List) BS Account Name ccount Address Sheet of u /r. t8 e In Address / Feature &tension park-HOLD recall tlmer (0 or 1 to 12)# Wendant reversion timer W 0: No recall 1: 20 seconds 2: 40 seconds 3: 60 seconds 4: 80 seconds 5: 100 seconds 6: 120 seconds 7: 140 seconds 8: 160 seconds 9: 180 seconds 10: 200 seconds 11: 220 seconds i d e S e t t i Il Q 8 0: No recall 1: 20 seconds 2: 40 seconds 3: 60 seconds 4: 80 seconds 5: 100 seconds 6: 120 seconds 7: 140 seconds 8: 160 seconds 9: 180 seconds 10: 200 seconds 11: 220 seconds 12 l?Fl Key - System unt Phone (Main List) Address t e m / Feature W (Oor 1 to 1511 Insupervised i See FF2-16#, FF3-131 conference talk-time 1: 5 minutes 2: l0m//wfes 3: 15 minutes 4: 20 minutes 5: 25 minutes 6: 30 minutes 7: 35 minutes 8: 40 minutes 9: 45 minutes 10: 50 minutes 11: 55 minutes 12: 60 minutes 13: 65 minutes 14: 70 minutes *(O or 1 to 1SM 4utomatic pause timer 0: No pause 1: 0.5 second 2: 1 .O second 3: 1.5 seconds 4: 2.0 seconds 5: 2.5 seconds 6: 3.0 seconds 7: 3.5 seconds 8: 4.0 seconds 9: 4.5 seconds 10: 5.0 seconds 11: 5.0 seconds 12: 5.0 seconds 13: 5.0 seconds 14: 5.0 seconds d e S e t t i n sr a FFlKey-@stem Account Cutover Date Account Phone (Main List) Name Address Address Sheet of S/ Y s t e m / Feature W see 18# -(O or 1 to 1OM CO line FLASH timer i d e 0: No FLASH 1: 0.2 second 2: 0.3 second 3: 0.4 second 4: 0.5 second 5: 0.6 second 6: 0.7 second 7: 0.8 second 8: 0.9 second 9: 1.0 secorld f -(O or 1 to 6)# SLT onhook FLASH(0 FLASH timer Disconnect (D) I 0: 200-500 ms (I? Over 500 IT-ISCD) 1: 2OW50 ms (0 Over 750 ms 0 2: 200-1CXlO ms (0 Over 1Ooo ms (D) 3: 2O@l200 ms (0 Over 1200 ms (0) ms 0 4: ZW-15W 5: 6: 30-W 15W ms (0 Over 200 ms CD> rns CR Over 500 ms (D) 0: 4 seconds -(O to 3M incoming Over ring timer 1:8seconds 14 P FFYKey-System Account S Y 8 t e Address Address m / Feature W O: Synchronizes -(O 01 1 to 15)# ncoming ring delay timer 1: Expand 2: Expand 3: Expand to 50 ms to 100 ms to 150 ms 4: Expand 5: Expand 6: Expand to 200 ms to 250 ms to 300 ms 7: Dial pause Expand to 350 ms 8: Expand 9: Expand to 400 ms to 450 ms IO: Expand I 1: Expand 12: Expand to 500 ms to 550 ms to 600 ms 13: Expand 14: Expand to 650 ms to 700 ms 0: 1.2 seconds -(Oto lS)# timer to incoming 1: 1.2 seconds 2: 2.0 seconds 3: 3.0 seconds 4: 4.0 seconds 5: 5.0 seconds 6: 6.0 seconds 7: 7.0 seconds 8: 8.0 seconds 9: 9.0 seconds 10: 10 seconds 11: 11 seconds 12: 12 seconds 13: 13 seconds 14: 14 seconds ring cycle i d e S e t t i xl Q 8 lTF1 Key - System j st 8 t Cutover Date Account Phone (Main List) BS Account Name ccount Address e m Address / Feature w i -(O or 1 to lO)# 0: No FLASH d PBX-FLASH 1: 0.2 second e timer 2: 0.3 second S 3: 0.4 second e 4: 0.5 second t 5: 0.6 second 6: 0.7 second t i n Q 8 7: 0.8 second 8: 0.9 second 9: 1 .O second 10: 1.1 seconds -(O to 15)# Call Forward-No Answer timer 0: Call forward after 4 seconds 1: Call forward after 8 seconds 2: Cd forward affer 12 seconds 3: Call forward after 16 seconds 4: Call forward 5: Call forward after 20 seconds after 24 seconds 6: Call forward after 28 seconds 7: Call forward after 8: Call forward 9: Call forward after 36 seconds after 40 seconds 10: Call forward after 11: Call forward after 48 seconds 12: Call forward after 13: Call forward after 56 seconds 14: Call forward after 1 32 seconds 44 seconds 52 seconds 60 seconds 16 FFlKey-Systxm i’- ’ Cutover Date Account Phone (Main List) dBS Account Name Account Address Sheet of S Y 8 t Address e m / Feature W -(O or 1 to 8)# Outbound ground detection timer i d e 1: 1 second 2: 2 seconds 3: 3 seconds 4: 4 seconds S e t t i n Q 8 5: 5 seconds 6: 6 seconds 7: 7 seconds -(O or 1 to 818 Incoming ground detection timer 0: No detection 1: 1 second 2: 2 seconds 3: 3 seconds #:#seconds 5: 5 seconds 6: 6 seconds 7: 7 seconds 0: No intercom -(O or 1 to 1216 Attendant (UC-B intercom Vs. 2.0) HOLD-recall timer HOLD recall I: 20 seconds 2: 40 seconds 3: 60 seconds 4: 80 seconds 5: 100 seconds 6: 120 seconds 7: 140 seconds 8: 160 seconds 9: 180seconds 10: 200 seconds 11: 220 seconds 1 RF1 Key - System Account Addre Y 8 t e m Address / Feature Program Options W i -(O or 1 to 12)# Extension WC-B intercom HOLD recall timer 0: No intercom 1: 20 seconds HOLD recall 2: 40 seconds 3: 60 seconds 4: 80 seconds Vs. 2.0) d e S e t t 5: 100 seconds i 11 Q 6: 120 seconds 7: 14oseconds 8: 160 seconds 9: 180 seconds 10: 200 seconds 8 11: 220 seconds 12: 240 seconds -(O or 1 to 12)# Attendant WC-8 intercom Vs. 2.0) transfer recall timer 0: No intercom 1: 20 seconds transfer recall 2: 40 seconds 3: 60 seconds 4: 80 seconds 5: 100 seconds 6: 7: 8: 9: 120 seconds 140 seconds 160 seconds 180 seconds 10: 200 seconds 11: 220 seconds 12: 240 seconds 18 RF1 Key - Sgstem D’BS Account Name Account Address Address Cutover Date Account Phone (Main List) / Feature Program Sheet -- of S Y 8 t e m Options W i -(O or 1 to 12)# Extension intercom transfer (CPC-6 vs. 2.0) CO delayed ringing timer WC-B Vs. 3.0 or higher) recall timer 0: No intercom 1: 20 seconds 2: 40 seconds 3: 60 seconds 4: 80 seconds 5: 100 seconds 6: 120 seconds 7: 140 seconds 8: 160 seconds 9: 180 seconds 10: 200 seconds 11: 220 seconds 12: 240 seconds 0: CO delay 1: CO delay 2: CO delay 3: CO delay 4: CO delay 5: CO delay 6: CO delay 7: CO delay 8: CO delay 9: CO delay 10: CO delay 11: CO delay 12: CO delay 13: CO delay 14: CO delay transfer ringing ringing ringing ringing ringing ringing ringing ringing ringing ringing ringing ringing ringing ringing ringing d e recall S e t t i n !3 8 I after after ufier after after after after after after after after after after after after 4 seconds 8 seconds 12 seconds 16 seconds 20 seconds 24 seconds 28 seconds 32 seconds 36 seconds 40 seconds 44 seconds 48 seconds 52 seconds 56 seconds 60 seconds I FFIKey-System Cutover Date Account Phone (Main List) DBS Account Name Account Address Address Sheet of P Y 8 t e / Feature m EXT. delayed (WC-6 ringing timer Vs. 3.0 or higher) Hunt Group no answer (CPC-B Vs. 3.0 or higher) 0: EXT. delay ringing after 4 seconds 1: EXT. delay 2: EXT. deby ringing thgbhg after 8 seconds crlyer 12 seconds 3: EXT. delay 4: EXT. delay ringing ringing after 16 seconds after 20 seconds 5: EXT. delay 6: EXT. delay 7: EXT. delay ringing ringing ringing after 24 seconds after 28 seconds after 32 seconds 8: EXT. delay 9: EXT. delay ringing ringing after 36 seconds after 40 seconds 10: EXT. delay 11: EXT. delay ringing ringing after 44 seconds after 48 seconds 12: EXT. delay 13: EXT. delay ringing ringing after 52 seconds after 56 seconds 14: EXT. delay ringing after: 60 seconds 0: H. Group no answer after 4 seconds 1: H. Group no answer after 8 seconds 2: If. Grout no mswer offer 12 seconds 3: H. Group no answer after 16 seconds 4: H. Group 5: H. Group no answer no answer after 20 seconds after 24 seconds 6: H. Group 7: H. Group no answer no answer after 28 seconds after 32 seconds 8: H. Group 9: H. Group no answer no answer after 36 seconds after 40 seconds 10: H. Group no answer after 44 seconds 11: H. Group 12: H. Group no answer no answer after 48 seconds after 52 seconds 13: H. Group no answer after 56 seconds no answer 15: H. GrouD no answer atier 60seconds after 64 seconds 14: H. Group -(HHMMM (WC-B Vs. 4.0 or higher) W i d e S e t t i n Q 8 c c HH: Hours (00 to 23) MM: Minutes (00 to 23) 2c FFl Key - DBS Account Name Account Address System Cutover Date Account Phone (Main List) Address / Sheet of S Y s t e Feature m -(4 digts)# Remote Ako used with DISA maintenance W I i d e' -(4 diglts)# See FF2-ill. 191, 20# -(4 d@tsM See FFZ-11X, 19#, 20# 1111: S e t t Default i n -(4 digtk)# -(O Of 1)Y DID reset -(O to 111 DID/l1 reset -(O of l)# Confirmation -(O or I)# (CPC-B Vs. 3.0 or hlghed (CPC-B (6) Vs. 4.0 01 hlgher) (WC-B Dekutt 0: (do No l-l not reset DID Q 8 numbers) of higher) of DID reset (WC-B Vs. 4.0 or higher) -(O to 9999)#-(10 to DID Number Set -1X-1X-(0 System (CPC-B Vs. 3.0 9999: 69 or to W size Vs. 4.0 OT higherl 100 to 699I1 10 to 69 loo to 699 # 0: 1: 2: 3: 4: 5: 6: 7: D6S 40 DBS 72 DBS 96 DBS 40 + (Tl must Df3S 72 + DE3S 72 + 01 must DES 96 + DEE 96 + DES 40 be in slave DBS 40 fll DBS 72 be In slave DES 40 DBS 72 cabinet.) not supported) cabinet.) 2 EFIKey-system Sheet Account Address Account of ? Phone (Main List) L Y 8 t e m Address / Feature W -l#-2#-(1 to 3)Y i 1: Tl of the master cabinet Synchronization setting for the first sync d e 2: Tl of the slave cabinet some - l #-3#-(0 to 3)# S e t t o:NCYE Synchronization setting for the second sync sauce 1: Tl of the master cabinet 2: Tl of the slave ccbinet 3: Free Run (Internal clocking) -l#-#-Cl to 3hv Synchronization i n Q s OrNOne setting for the third sync some 1: Tl of the master cabinet 2:Tl oftheslavecabinet 3: Free Run (lntemd docking) -2#-l#-(0 to 2sM Neiwuk Resync timer ( Oto25hous = No Entries -2#-2#-(IJ to 12)# Diiconnect timer -m-3#-(0 to 15)# Guard timer -2#-4#-(0 to lS)# Release acknowiedge timer (RLS ACK Timer) -2#-!i#-(0 to 8)Y Duipdse Oto8 delaq timer -2#45#-(0 to 1511 tink timeout timer OJVinkTimeout) ~2#-7#-(oto15)# ncoming detection timer -2#-W-(0 to 8)x Oto8 Ynswer supervision timer (Answer Super4 (3)-6mMs .2#-9#-(0 to 15)# oto 15 mmediate Glue timer (Imm-Glare Timer) t-i (3)=6clMs *2#- 1or-<0 to 15)# &ink Glare timer M-Glare Timer) 22 Key - Sgstem FFl r \Account Address Account -3X-(1 Digital m Program options W 1 to 8)X-(1 pad S Y .s t e Phone (Main List) Address / Feature -8#-4W P to 8)#-(0 settings to 3OM (Digital Pad Set) 1 CklJitTvr>es K-TEL SLT DATA PmbgCOTrk Tl Master Tl slave OPllONl” OlllON2” DPVW CoNF~C)# Tone 1 &lFRl)# Tone2&lFM)# No. 1 2 3 4 5 6 7 8 9 lo 11 ‘12 Figure circuit 1 shows type. Figure most 2 shows common figure pad I used to identify the defautt values Tl connections. for the 3 lists the numbers adjustments provided each i d e by each number. I I the F/awe 2: Default wd vaiues From To Sefflng Tl%l Tl f2 Tl Xl Tl f2 K-TEL K-TEL SLT SLT K-TEL .K-TEL SLT SLT Tl Rl Tl 62 Tl 81 Tl #2 16 16 16 16 16 16 16 16 I Value -2 dB -2 dB -2 dB -2 dB -2 dB -2 dB -2 dB -2 dB F&we 3: Ptd Nos. Pad No. #CrcuitType3&912cxe rae4vedtifuiureuse. 1 Level ] i +28 dB 1 YJse~~la7d2to CX&lUliCjUePADlevels tocicuikthutrequke speddvdmew 29 30 -28 dB -30 dB 23 IF1 Key - System n Account Address Account Phone (Main List) Y 8 t e Address / Feature -4#-l#-l#-(0 to I)# (Master cablnet) -5#-l#-l#-(0 to l)# Glave cabhot) Trunk class -4#-l#-2X-(0 to 24)# (Master cabhot) -M-l#-2#-(0 to 24)# Glave cablnetl Number of channels used -4#-l#-3#-(0 to l)# @laster cabinet) -s#-1x-3#-(0 to 1)# (Slave cabinet) Frame format -4#-1#-4#-(0 to l)# (Master cabinet) -5#-1#-4#-(0 to l)li Wave cablnet) Clear chawwl -4#-l#-sr-co to l# (Master cabinet) -St-l#-5#-(0 to 1M (slave cabhot) Failure mode -4+1#-6+(0 to l)# (Master cabinet) -5X-it-M-(0 to I)# Gtave cabinet) Remote loopback (R-Loooback) -4+1#-7#-(0 to l)# (Master cabhot) -5#-l#-71(0 to I)# (Slave cabinet) Yellow akxm send -4#-2#-l#-(0 to 15)# (Master cablnet) -5#-2#-W-(0 to iS)# tslave CabInetI Red alarm detection (Red Aim Det) -4#-2#-2#-(0 to lS)# Nader cablnen -SI-2#-21-(0 to isjr kitave cabtnell Yellow detection (YeI Aim Det) -4#-2#-3#-(0 to 15)# (Master cablneb -St-263#-(0 to lS)# Mave cabinet) Yellow alam recovq (YeI Aim Ret) -4#-2#-4#-(0 to 1511 (Master cabhot) -s#-2##-(0 to 1511 fslave cabinen 3her darms detection (Other Alm Det) -4#-2#-5#-(0 to lS)# (Mastor CabInen -5#-2#-5#-(0 to 1511 Grave cabtnen Other alarms recovery (Other Aim Ret) -4#-3#-ll-(0 to 9ooo)# (Master cabinet) -St-Jli-l#-(0 to 9ooo)# &v* CaMnet) Frame loss counter (Frame Count) -4#-31-2#-(0 to 9ooo)# (Master cabinet) -4+3#-2#-(0 to 9alo)# (Skve cabinet) Slip counter (Slip Count) -&l-3&3+(0 to I)# (Master cabinet) -4+3#-31140 to 1H Slave cabirmt) Red alarm counter (Red Aim Count) m W 0: Analog only 1: Tl analog and i d e trunks 0 to 24 co, 0: SF (Super 1: ESF @Mended 0: AM (Alternate 1: B8ZS (Binary 0: Mode 1 1: Mode 2 0: No 1: Yes Super Mark 8-zeros Frame) t lnverslon) t i n SJ suppression) 8 (No system (System S e Frame) response responds to to loop&ac&.) loopback.) c aoff 1: on 0 to 5 (2) 0 to 15 j 24 RF1 Key - System Cutover Date Account Phone (Main List) DBS Account Name Account Address Sheet-of S Y 8 t e Address / Feature In -4#-3#-4#-(0to 9oooM (Master cabinet) -5#-3#-4#-(oto5QOO)u (slave cabinet) 0 to 9000/24h sianal counter (Sla LossCount) -4#-3#-5+(0to 5xmo)# (Master cabinet) -5#-3#-5#-(0t09000)x (Slave cabinet) Svnc loss counter (Svnc LossCount) 0 to 9000/24h d e Loss -4#-3#-#-(0t05aOO)x -S#-3#-#-(0 to 9000)# (Master cabinet) (slave cabinet) Yellow alarm counter (Yet Alm Count) (Master cabinet) -4x-4#-l#-(0 to 1)X (5lave cabinet) -5#-4#-1X-(0 to I)# Yellow alarm relay (Ye1Alm Relay) (Master cabinet) -4X-4X-2+(0to 1)# (5lave cabinet) -W-4%-2+(0 to l)# Red alarm relay (Red Aim Relay) (Master cabinet) -4%-4#-3%-(Oto1)R (slave cabinet) -5#-4#-3n-(oto I)# Loss relay (Master cabinet) -4#-4#-4%-(0t0 1)X (5Jave cabinet) -5#-4#-4n-(oto l)# Frame loss relav (Frm Loss Relav) (Master cabinet) -4#-4#-5n-(oto I)# (slave cabinet) -5#-4#-5#-(0t0 I)# A6 relay (Master cabinet) -4#-4#-6#-(Oto I)# (Slave cabinet) -5#-4#-6#-(Oto l)# &limed Alarm relay reset 1: Manual Trunk Type W i 1: Ground Start 1 2: Ground Start 2 3: E&M l?FlKey-Sptem DBS Account Name Account Address Cutover Date Account Phone (Main List) Sheet of Y 8 t e m W i DID/DNIS table (DID/DNIS) -6#(1 to 64)#-3#-(0 Outgoing 1: Outgoing bit setting (Robbing to 64)#-7#-(0 dialing Dial tone I 0: off (BT Send) 0: off 1: On to 1M detection 0: on 1: On (RBT Send) to 2)# (Other I 1: On (DT Receive) -7#(o to 99%9#-2#-(0 -&/(I 1: On to 1)Y transmission alarms 0: off (DT Send) generation -6#(1 to 64)#-ll#-(0 Ringback 1: DtMF Dial) to l)# -6#(1 to 64)#-lO#-(0 Dial tone (Incoming to l)# transmission f signal not used) 0: Dial pulse (1 OPPS) method transmission only 1: On CABCD s/gnu/ used) bit set) to l)# -6#(1 to 64)#-9#-(0 Busy tone 0: Off (ABCD to I># -6#(1 to 64)#-8#-(0 Other 0: Bothwoy to 2)# mode Incoming Sfat/rlngdown 1: Wink start type -6#(1 to &I)#-61140 -6#(l 0: lmmedlote to 1I# -6#(1 to 64)#-H-(0 Robbing Staff 1: Wink stati 2: Dial Tone start -6#(1 to 64)#-4#-(0 Trunk 0: lmmedute to 211 type Incoming d e 1: DID 2: DNIS Aim Det) oto 15 oto 15 (1) (1 - 250 ms) I I to &a)#-(10 to 69 or 100 to 699M 26 FFl Key - System S Y 8 t e m W i d e S e t t i n Q 8 2 r c d F F 2 he FF2 Key is for programming trunk lines and acts as an interface between the CO or DID trunk lines and the DBS system. K e Y There are two programming forms for the FF2 Key: The Trunk Port list is for assigned names and TelCo circuit numbers. The Trunk Features list is for recording any of the 25 features that can be programmed on each trunk port. Notes: (1) The Pooled Tmk Group Access settings in the FF2 Key (Trunks’ programming) are different from the Trunk Group settings in the FF8 Key (LCR programming): (a) Trunk lines set in the FF2 Key are accessed by the user with access codes (9, 8 1 to 86). (b) Trunk lines set in the FF8 Key are automatically selected by the system. Save Your Original Forms!!! 28 FF2Key-TrunkRwts Account Address Addre Account Phone (Main List) T r U n k P 0 r t L i 8 t #?F2Key-TmnkPb~ Trunk Ports I ~‘.y”.-.. (Circuit ..“...D. Number) U n L i S t f FlCZKey-TmnkRrts DBS Account Name Account Address r Cutover Date Account Phone (Main List) Adctre~~ I Feature I Progrcml optkms I I I I Sheet Trunk Ports (01-W I I I P of I T r I I I U n k 0: No pooled Pooled trunk access, Group -(l to 6A)#-W-(0 or 111 Pooled trunk access, Group -(l to 64#-9#-(0 or l)# Pooled trunk access, Group -(l to 64)Clow1 or a0 Trunk llne type -(l to 64)#-1 l#-(0 of l)# Enables DISA Private 84 85 86 1: Group 84 0: No pooled l:GfoupE!s 0: No poded 1: Group 86 1: CO line 2: PBX he trunk access i trunk access trunk access line port number MF signal sending omlng ring signal S e t t time 1:3secsON/l secOFF 2: 2 sea ON/2 sea OFF 3: 1 set ON/l set OFF 4: 1 secON/2secsOFF 5: 1 secON/3secsOFF 6: 5 set ON/.5 set OFF 7: .5 set ON/.5 set OFF .5 see ONl2.5 sea OFF 8: .5 set ON/X5 sea OFF n Q s FF2Key-IVunkPorts Account Cutover Date Account Phone (Main List) Address r Addross / Fwh~ro I Program OptIons I I I I sheet Trunk Ports (01-64) I I I I of T r I I U n k Trunk disconnect timer P 0 r t -(l to 64)#-19f-(HHMMM 7: SO ms 8: 4OOms 9: 45orns 10: 5ooms 11: 55oms 12: 6ooms 13:65orn.s ld: 7txms 15: 750 ms No entry d defaun S e t t i n Q s c 1: Ground-start trunk (CPC-B Va 2.0) r 32 FF2Key-TrunkPorts DBS Account Name Account Address Cutover Date Account Phone (Main List) Sheet of T r u n k P (CPC-B Va 2.0) 3.0 FF3-351 0 1: 15seconds 2 16seconds 3: 17smnds 4 I8socalds 5 19seconds 6:2oseconds 7: 21 seconds 8:22seconds lo: 11: 12: 13: r t S e t t i 18 seconds 18 seconds 18seconds 18seconds n !Y a (CPC-8 Va 2-a) !30. FF3-351 Tl port clas - trunk (CPC-B Vs. 4.0 or high.0 r he FF3 Key is for programming extensions. The 36 feature available for this key represent 36 submodes (l# to 36#). F F 3 Telephone Types, submode 2#, default automatically to data settings 1 through 7 or can be set in programming mode using data 8 through 19. K e Y The number ofbuttons or keys on the telephone determine how many FF keys are available for programming. DBS telephone models come in 16-, 22-, and 34-button sets. There are several programming programming: forms avaiZable for extension The Extension Ports form summarizes the programming on all extension ports and is for use by the installer/programmer. below are located at the backof this mama2 inunediately following the RF1 0 Key information: Theforms expU.ned The Extension Summary form is for recording features programmed on a single extension port. The salesperson or programmer and the system administrator will use this form to design a program for an extension port. Refer to the Extension General hformztim and the Extension Programning boxes on this form. Use a separate form for each extension port. Photocopy the original form and use only the copies. The Summary the Customer. To copy extension another extension Key Plan or the Key Plan are for Use either form as appropriate. featuresjhm one extension port, use the FF9 Key. Save Your Original port to Forms!!! i\ 34 EF3Key-mns J DBS Account Name Account Address Cutover Date Account Phone (Main List) Addross -(l to / 144)#-11(100 to 699/10 Extension numbers -(l to 144)#-2#-(0 Telephone types of (CPC-6 hlghor) Vs. 20 of F.&MO 1 to Program to Extonskn options 140 0: 1: 2: 19)# -(l to EM/24 144)#-3#-(001 to 144)X console station-port number -(I 144)X-/#-(0 Forced LCR -(l to Forced -(l to Station or to 6W/10 to 69: No assignment Analog telephone Dlgital telephone Of 1M account 144)~~66(4 lockout L - Extonslons or l)# slgnal -(l to lM)W-#-(0 Call waiting or I)# -(l to 144)#-Pi-(0 Busy override or 1)X to 144)#-W-(0 or Busy overridden -(l to Prime 144)#-116(0 of line preference -(l to Ringlng 144)#-12#-(0 01 l)# line preference -(I to 144)C13#-(0 Unsupervised -(l SMDR to printout l)# o( conference 144)#-14#-(0 of FFl-2#-I#-174 l)O(FF2-lH,FF-3#-11I - Extension-wide or l)#(FFl-21.-21-61) Incomlna cdts t 0 telephone (12 FF Ilnes) telephone (24 FF lines) i (6 FF Ilnes) 5: 6: 7: 8: 9: 10: Reserved DSLT (Vs. 3.0 or higher) EM/24 VB-43310 OPX (pulse) OPX (tone) Voice mall (AEC) 11: 12: 13: 14: DSSl DSS2 DSS3 DSS4 - Extension Extension Extension Extension EM/ar 1 to 0 n P 0 r t 8 lO/lCKl lo/100 ll/lOl ll/iOl nd connoclod 144~ Stored extensions LCR restrict/cm for on oubld~ d delmli 9999: Statlon 2 to lockout W - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - EM/24 cd/s LCR I:Exhns&nPortstand2 0: Eafonsbn Potts 0: No call wattlng l)#(Seo X 4: Dlgttal No dry ooa3 to code -(l to 144)#-7(1-(0 CO line off hook -(l code R E 3: Dlgltal 1: Forced 0: Disabk 1: Enable digits)## 144) n a Q No 1)X restriction 144)~~W-(0 verified (1 to 69)# 15: Voice mall (OPX) 16: First attendant console 17: Second altendant console 18: Third attendant console 19: Fourth aftendant console to Pats code - I: 0: 1: 0: Cd wattha Dbab& Enable Rejects - - - - - - - - - - I: 0: 1: 0: Accepts Dbabh Enable Dkable - - - - - - - - - - - - - - - - - - - - - - I: En&k 0: Dkabh 1: Enable 0: Dkable I: EndJk c FF3Key-Extensions Account Address Account c Phone (Main List) h E -(I to CO lU)#-15f-(0 line of off-hook 1 to slgnol -(l to lU)I-W-(0 Q CO -(l llne off hook to lU)#-171-(0 slgml PSD -(l names to (5 or ICI sets extensions -(l to lU)C20#-(0 to 10 norms) - large poQe groups u l)# 02 Sets extensl0ns -(l to lu)(r-22+(0 to page groups of l)# 03 %tS t0 PClge 04 QRXPS u to medium 0 l)# p&Je groups u 11* 05 1: Page 0: 9o.a not 1: Page 0: o0.a 1: Page grocp 0: D0.a no/ Page grq 05 0o.a not behmg page 1 to 0: 1 No ctnngo to 24: See Sets adnskms -(l to lU)#-26+(0 idle dkpkxy -(l to ID1 off -(l to ID1 colt t0 - large-dkpluy 144)&27#-(0 hook PaQ0 Qt0’JPs u 1 to 24H Q dkpW lU)I-28+(0 u status kXQe-dkpkYY 24)# diillng 1 to during -(l CO to lu)r-sor-(o u line call d&pkry 1 to 24)l after diing -(l to lU)r-31r-(0 Page call dkplay u - 1 to 24)1 brge-dkplcw -(l Q 1 to Cal -(l waltlng to Intercom -(l to Extension dkplay lu)r-3s(0 busy tone lU)#-34C(O u directory -(l to 1u)~-35.-(0 hlghor) Extension clcss u kxJe-dkplov 1 to 24)# dkpkzy - display of 24)# I)# oI to pqp Qc4@ 01 P to m qoLp 02 to pqp Qolp 05 to page gu#J 04 to pqa qarp 07 0 r t a c. 06 -9 24: See programming Mawal ograrwnlng Mcnud 24H - to lU)M9e-(0 u line call dkplay lU)(I-32#-(0 n 24)# -(l CO to 00 kq?AkP~ 1 to display Qarp 07 telephone 1 to - Qroql not page 04 Mong 1: 0o.a to 01 -9 0: 1: l)r I 00 Mong group not 0: of wing grq not -(l lU)I-2940 e volume I sets extensions to WQe Qrwps 06 to t wkme display Doea sets extensions to -(l to 144)#-21I-(0 sets extensions -(l to lU)II-w-co l-igher l)# 01 lu)r-zsr-(o 3: me&ml i page groups of l)# 0xtensionS Lowu pattern 00 to 2 volume n 8 page groups u l)# -(l Mlnlrnum I)# u Sets extenslms -(l to lU)r-lPI-(O 1: 1H OI lU)*-lM-(O X 4)(1 volume 1 to service 0: large-dkpluy (CPC-B 6)# large (CPC-I) setting va. 1 No to Rogrammlng Manual Programming Mcnwl dratgo 24: See 2.0) dkpm VI 3.0 i 0 1 to 8: Set to IndMdwl extension 36 FlQ Key - JZxtensions DES Account Name kcount Address Address -(I to 14-36#-(0 RIngback tone Cutover Oate Account Phone (Main List) / to wtth Extmston Foaturo 2H (WC-B busy Vs. 0: 3.0) to lU)#-37#-(1 Tl port (CF’C-B to 3 or class station Vs. 4.0 or hQh.0 7 to -(l to hlghor) ~MH-39#-(0 Extension -(I to hlghor) DSLT -(l ring IM)#-UU-(0 handset to 144)#-41#-(0001 -(l to hlghor) Permanent call tone e n 0 7: OPT1 i n lo: CONF 11: MFRl MFRZ 0 (SCC) Vs. 3.0 or 0: BrokUs hobd 1: conference 9H (WC-B Vs. 3.0 or 0: 0-d (CPC-B to Vs. 3.0 (CPC-B lnltiie on 1: 3 set ON/l set OFF ON/2 set OFF ON/l set OFF ON/2 set OFF 5: ON/3 set 1 set @hrrt Vs. 3.0 or (WC-B (CPC-B Vs. Vs. OFF set OFF set sac OFF OFF set OFF OFF SlT t- h proonrm ON/l set OFF 2: 2 set 3: 1 set ON/2 ssc OFF ON/2 set OFF 4: 1 set ON/3 set OFF 5: 6: 7: 8: 9: 1 set ON/5 set OFF 1 set ON/7 set 0.5 set 0.5 set 0.5 set 0: Nonmaf “=: rtng sdng 1: 3 set 1: Louder 9999H dng 2: 2 set 3: 1 set 4: 1 set 6: 0.5 set ON/OS 7: 0.5 set ON/OS 0.5 set ON12.5 8: 0.5 set ON/3.5 9: 1 set ON/7 set 0: DO&WICWI~ on or call trunk OFF ONf3.5 ON/J.5 ON/3.5 set OFF set OFF set OFF (+6dB Gain) No relocallon Nof lowurdod codas - sot - codes 144~~42#-(0 to X t Wngback (WC-B level 3.0 w hlghor) Auto set relocaiion s/gnat sQnal l# 111 vdume Q E 144) 8: OPT2 9: DTMF (.SlT/OPW or (1 to 3: DATA .. c PM pattern busy wltt~ Ports 2: SLT MTEL) to ton. of 1: KTEL 13H 12: -(l to 144)#-3W-(0 or hlghor) SLT hook flash -(l to 144H-39#-(0 to hlghorl Extension ring pattern Rtngback 1: Busy signal 2: -(l sheet 3)# 3.0 0: or 1: Busy/No forward answer 2: eusy 3: No answer -(l to higher) Permanent -(I to hlahor) MljMCil 144)#-UI-(NN(N))# call (WC-B forward IM)#-UI-(O separailon or Vs. 3.0 01 NN(N): extension l)# (CFC-B Call forward exMnsion number Vs. 4.0 or 0: MC0 1: ML keys kevs 3 '; I he FF4 Key is for setting ring assignments to each trunk. F The attendant position (port 1) defaults to ring (data 1). All other extension ports default to no r-kg (data 0). F Ring settings are assigned for day, night, day-delayed, delayed, extension, and extension-delayed ring. K night- 4 e Y To assign a ring to Recall timers or to set Call Forward No Answer, refer to the FFl Key forms on pages 8, 9, 10, 11, 12, and 17. There are four programming assignment information: forms for recording ring- The Hunt Group Tables form and the Call Coverage Group Extension Tables form are surnmary sheets for the installer/ programmer and are helpful cross-references for the Customer since the same information is also on the Extension Summary form and Key Plan. The forms explained below cue located at the buck of this manual immedia.teZy foUowing the FFIO Key information: The Extension Summary form is for the salesperson system administrator. Refer to the Ringing Assignment on this form. Note: See the DBS Programming Guicfance Manual five (5) ring-assignment addresses. and box Section 400, for the See the Addendwn to the DBS Progranuning lnsb-uctions. Section 400B, for the eleven (11) Hunt Group addresses. Save Your Original Forms!!! i 38 liYF4 Key - Ring Assignment DBS Account Name Accbunt Address Cutover Date Account Phone (Main List) sheet of cl Day FF4-1X-(1 to 145)%-(1 to &I)#-(0 or l>U See FFl -2X-4+ 1# 0 Night FF4-2X-(1 to 14!Wo See FFl-2#-4R-lt 0 Day-Delayed FF4-5+(1 to 14%&o to &W-(0 or 1Y c1 Night-Delayed FF4-W(1 to 14!5)#< 1 to 64)%<0 or 1I# cl Extension FF4-7#-(1 to 144)#< 1 to 144)%-tO or 1)B c cl Extension-Delayed FF4-#<1 to 14&W to &I)#-(0 or 1)P to L&W-CO or l>a A tl 3 i n Q A 8 s i Q n m e 11 t FIT4 Key - Ring Assignment Adcount Address - Hunt Group 1 Yot Name lot ExVPofl me qF Extension ?F Timer tiension xtension xtension xtension xtension xtension xtension 1 2 3 4 5 6 7 Pilot Name Pilot ExVPOrt Type TRF Extension TRF Timer Extension 1 Extension 2 Extension 3 Cdbneinn d -ensIon ‘ilot Name TRF Timer Extension 1 Extension 2 Pilot Name Pilot Ext./Port Type TRF Extension TRF Timer Extension 1 Extension 2 Extension 3 H Pilot Pilot Type TRF TRF Name ExVPort Extension Timer Extension Extension Extension Extension Extension U n t 1 2 3 4 5 T 0 a b Day Delayed RingNight Delayed Ring- lay Delayed Ring- Hunt Group 3 Day Delayed Ring- i FF4 Key - Ring Assignment DBS Account \i Account Name Cutover Date Addre Extension Tab14 cdlCoverogeGfoup2 CdlCoverogeGroup3 Cdl Coverage Group 4 Extension l- Covering Extension 1- Covering Extension l- 2- COVWiIlQ k-tension 2- Covering &tension 2- A Covering Extension l- Covering Covering Extension 2- Coveting Exiension Extension 3 Extension 3 Extension 3 a Extension 4 Extension 4 Extension 4 Extension 5 Extension 5 Extension5 1 1 Extension 6 Extension 6 Extension 6 Extension 7 Extension 7 Edetion 7 C Extension 8 Extension 8 Extension 8 0 a C V Cdl Coverage Group 5 cdl coverage Group 6 Cdl Coverage Group 7 Cdl Coverage Covering ExtensiOn l- COV&lQ Extension l- Covering Covering Extension 2- covefinQ Extension 2- Extension 3 Extension 3 Extension 4 Extension Extension 5 Extension Extension b Extension Extension Group 8 Extension l- Covering Extension l- CovefinQ Extension 2- Covf3finQ Extension 2- Extension 3 Extension 3 4 Extension 4 Extension 4 5 , Extension 5 Extension 5 Extension 6 Wetion 6 Extension 6 7 Extension 7 &tendon 7 Extension 7 8 Extension 8 Extension 8 Extension 8 e r a Q e G r 0 U P Cdl Coverage Gfoup 9 cdl coverage Group 10 Cdl Coverage Group 11 Cdl Coverage Group 12 Covering Ex.tension l- Covering Extension l- Covering Extension l- Coveimg Extension l- Covering Extension 2- Covering Extension 2- Covering Ex-tension 2- Covering Extension 2- Extension 3 Extension 3 Extension 3 Extension 3 Extension 4 Extension 4 Extension 4 Extension 4 5 Extension 5 Extension 5 Extension 5 Extension Extension 6 Extension 6 Extetion 6 Extension 6 Extension 7 Extension 7 Edension 7 Extension 7 8 Extension 8 Extension 8 Extension 8 Extension Cdl Coverage Group 1: Cdl Coverage CdlCoverogeGfoupl4 Group 15 Cdl Coverage Group 16 Covering Exfension I- Covering Extension I- Covering Extension l- Covering Exkmsion 1__ Covering Extension 2- Covering Extension 2- Covering E&nsbn 2- Covering Extension 2- 3 Extension 3 Extension 3 Extension 3 Extension Extension 4 Extension 4 Extendon 4 Extension 4 Extension 5 Extension 5 Extension 5 Extension 5 Extension 6 Extension 6 Extension 6 Extension 6 Extension 7 Extension 7 Extension 7 Extension 7 Extension 8 Extension 8 Extension 8 s 4 i he FF5 Key is for setting pre-programmed feature codes to extension ports. Remooe any CO line or pooled trunk information with the CONF key before programming the FE5 features. In addition to the 16-, 22-, and 34-button telephones, you can also prograxn FF5 features on the AFP (Attendant Feature Package) Console, the DSS/72, and the EM/24. forms for 8F5 Key features. 7here are four prtgrm AU of these forms are for the instakr/pmgrummer: TheExtensionKe~formonpage43andthe sample form on page 44 are for recording Personal Speed Dial and Flexible Feature information for a single extension. Use one for-r-nfor each extension port. Photocopy the original form and use only the copies. The AFP (Attendant Feature Package) Console F’F Keys form on page 45 is for recording AFP progmmming. The shaded areas on the form represent fIxed AFP console keys. The AFP is available only on CPC-B Version 2.0. The DSS/72 FF Keys form on page 46 is for recordi.ngallattendantconsoleprogrammmg, including the AFP. The EM/24 FF Keys form on page 47 is for recording trunks or extensions assigned to specific extension ports. Save Your Original Forms!!! E F F 5 K e Y I??5 Key - Fkible’Featums Penonal Speed Dial (PSD) FFl O-2#-( 1 to 144)#-(90 P!sD CODES 90 to W#-( 16 digits)# Name / Number L B E X J 93 94 95 96 97 98 t e n 8 i 99 0 n I Mullt-llne Key Assignment I FFKeys 1 ML5 (85) 1 1 Flexible Feature Key Assignment FFS-( 1 to lM)#-( 1 to 24WCONF-(Up Feature Code 1 I 1 ML9 (9) I to 6 digits)ll Feature Code Feature Code Feature Code Feature Code Feature Code 19 20 21 22 . 23 24 13 .14- 15 16 17, 18 7 - 8 . 9 10 11 12 1 2 3 4 5 6- c 16 Key Telephone 22 Key Telephone 34 Key Telephone (VW221 0,42211,42213) (VB-43220,43221,43223,43225) (VB-43230,43231,432X3) = FF Keys 1 to 6 = FF Keys 1 to 12 = FF Keys 1 to 24 1 (For Feature Codes and Tl Alarm Key Assignment, See FFKey Code Chart on Page 74) DBS Account Name Account Address Cutover Date Account Phone (Main List) Sheet of Personal Speed Dii (PSD) FFlO-2141 to 144)+(90 to 99)#-(16 d@ts)# Name / Number I 90 ,opmtm a 91 solis 92 sauk 3m 4m 93 94 95 ap-*t-m 73 BCCW. c91-w1-555-f234 1 E x t e P S i 0 n MutMne Key Assignment FF5-(1 to 144)#-(1 to 24WCONF-(81 to 86,89M T- Name / Number FFKeys 1 Flexible Feature Key Assignment FFS-(1to 144)#-(1 to W&CONF-(Up’ Feature Code ML1 (81) ML2 (82) ML3(83) faZ3 ML4(84) ML5(85) ML6 (86) ML9 (9) 8 L 4,s 6 7 I4 15 th$gh 22 4 thmvBlr u, 23 to 6 Qgits# Feature Code Feature Code Feature Code Feature Code .. Feature Code 19 20 21 .22 23 124 13 14 15 . 1 16 17 . I 18. 7 . 1 - D&s 210 Pa0 ML1 81 8 2 !D.ssm I1220 !ML9 89 K 9 3 GP*-h 70 ML9 89 ,. 4 XllTage RIO lXSl20 m 16KeyTelephone(\16-42210,42211,a2213)=ff Keys 1 to6 22 Key Tete~hone (V&43220,43221,43223,43225) = FF Keys 1 to 12 34 Key Telephone (\/B-43230,43231,43233) = FF Keys 1 to 24 11, 5 BPf ~~ lxs 130 !Pl30 ,12 6 . -Rhk ‘3 !D.s.s140 m40 (For F&turn Codes and 11 Alarm Key Assignment, See FFKey Code Chart on Page 74) .. 44 FF5 Key - FkxibZe DBS Account Name Account Address Featzms Cutover Date Account Phone (Main List) Sheet-of This Table for 1 st Attendant Console 2nd Attendcmt Console 3rd Attendant Console 4th Attendant Console E A F P c 0 P s 0 1 e F F \ r K FFS-(149 k 1s2wm to SwcoNF- m wS/7ldlFkyr e hvkw Y s u F&(149 k Ia-(01 to 32WCONF- [PIK)CPPOCUD Riitsii /Key1 Feahin * 1Kev i -Feature Indicate External Page Zone with an asterisk. Feah~ro Feature 1Kevl Feature - Fixed Feclture I Kev I Feature EZKI I Kevl - D&un Feature for 3 dii I Kev I Feature (or 2 digits) 4-c FE5 Key - FZexibZe Features Account Address Account Phone (Main List) DSS/72 FF Key Assignments B lettside Key Fealure 65 Key Feature PAGE0 57 pAGia3 66 PAGE1 58 PARK1 Key Feature 67 pAGE2 Key Feature 59 p- 68 PAGE.3 60 PAM3 D S S / 7 2 F F K e Y/ 8 Ext. , p~No. 1stDSSConsotefor 1st Attendant 2nd DSS Consot. 1St Attendant 1st DSS Ccnsole mdAblu!ant 2nd 2nd * Indicate DSS Console Attefldant f-J for for for 0 Key Feature 69 PAGU 61 p- Key Feature 70 pPAW5 Key Feature 71pPNM Key Feature 72PNW 0 0 External Page Zone with an asterisk. 46 E‘FS Key - Flexible Features DBS Account Name Account Addre Cutover Date EM/24 FF Key Assignments You need both the FF3 key crnd the FF5 key to program the EM/24 Cons/e. 47 he FF6 Key, in combination with the DSS/72, can create messages for absence message codes 5 to 9, and can assign names to extensions, system speed dial, personal speed dial, trunk lines, and hunt group pilot extensions. 1 13 F F 6 K e When there are several DSS units, use only the unit positioned nearest the telephone for programming. Y Use the Name Assignment formwith the Speed Dial I&t, Key Plan, and Summary Key Plaq. All these forms are for the installer / programmer. Save Your Original 1 ( .- Forms!!! 1 48 FEY3 Key - Nane Account Addre Assignment Account (CON0 Clear Data Phon Use the DSS to enter Names 1 13 N a m e A 8 s Sp: Bs: C: -: Use Keypad to enter Numbers EXWlSbNFM-IX-(1 to lM)R-(10 -M==w chamcters~ Use with Key Plan or Summary FF6-M-(5 Key Plan SSDNcme&sQment FF6-28400 to 89)#-( 16 &xactersM A name can be stored in each System Speed Dial code (00 to 89). Use with Speed Dial list PSD Name iesignment FF6-3#-(1 to 144)#-(90 to 99)#-(16 charoctws)# A name can be stored in Personal Speed Dial codes (90 to 99) for each extension port (001 to 144). Use with Speed Dial list i Q n m e xl t 8 Space Backspace Movetoieft Move to right to 9)#-(15 chamctefsb Store Absence Messages in message codes (5 to 9). Each message can be a maximum of 15 characters. Messages (0 to 4) cannot be changed. 0: In Meeting 1: At Lunch 2: Out of Office 3: Vacation 4: Another Offrice 5: 6: 7: 8: 9 Ttunk Ncme Asigmmt (CPC-8, V2.0) FF6-SR-(1 to 64)#-(6 chcmcters)# A trunk name can be a maximum Hunt Group f’ilot Name Ass&merit FF6-#-( 1 to 8)#-( 10 charcicters)# A pilot name can be a maxtmum of 6 characters. (CPC-B, V.2.0)‘ of 10 characters. Cd WcMng Text Reply (cpc-E, m.o or higher) FF6-7#-(1 to 5)#-(15 chcm&rsM The answer can be a matimum of 15 characters. 4 (_ he FF7 Key is for programming toll restricted Area and Office codes. The submodes are (l# to 9#). 7hereareseuenfoms ades: iheinstaller/prqgrammer canusetorecord these The TRS System Settings form is for submode l#. ‘This programming affects the entire toll restrict system. TheTRS&eaCodes/OfficeCodesformisforsubmodesZ# and 3#. It establishes restrictions for Classes of Restriction 3 to 6. The TRS Special Area Code Tables form is for submodes 4# and 5#. It is for Classes of Restriction 3 to 6. Each of the four tablescanacceptonethousand(1,000)officecodeoramacode entries. The 7-Digit Call Restrict form is for submode 6#. Use this optional table to restrict up to tMy 7-digit numbers for Classes of Restriction 2 to 6. PI F F 7 K e Y c The TRS Day / Night Assignments form is for submodes 7# and 8#. In most cases, the “all-trunk” setting is used for each extension, but excepfioIls can be made wherever needed. Enter trunk number and COR (0 to 7). Photocopy the original form and use a separate page for day and night. The TRS Block Mode form is for submode 9#. Record default changes (deny, allow) for each CORkom 3 to 6 throughout the toll restrict system. 7hefol7nexpzuinedbebwislocatedattibackofthismanual . . zmm&at@foUowing the IF1 0 Key information: Summary form is for assigning toll reslrictions to each extension. Use one form for each extension port. Photocopy the original form and use only the copies. Refer to the TdRes~nbox on this form. The Extension Save Your Original Forms!!! 50 FlVKey-TRS ’ 3% Account Cutover Date Account Phone (Main List) Name Sheet of I n Settings 1 International calls ofWe -l#-2# Incoming calls -l#-3% Maximum digits dialed code tab/8 0: Disable I: m&8 T R S Not f8Shkted -I#-AX 211 dial restriction -l#-5# 311 dial restriction -l#-6# 411 dial restriCtiOn -l#-7# 511 dial restriction -111-M 611 dial restriction -l#-9# 7 11 dial restriction -l#-low 811 dial restriction -I#-1 l# 911 dial restriction See FF7-M -111-121 74g1i 1 to 15: 15th to 29th digit 0: Allow 1: Deny 0: Allow 1: Deny 0: A/low 1: Deny 0: Allow 1: Deny 0: Allow 1: Deny 0: Allow 1: Deny 0: Allow 1: Deny 0: A/law 1: Deny 0: Allow resirkt table COR Tvpe 2 See FF7-M -l#-13# -11-141 7-ciigit restrict table COR Tvpe 2 see FF7-6# restrId table COR TYW 2 1: R8ddCt 0: Allow ?: i?8SfdCt 0: Allow I: Resfrkf S Y s t e m Cutover Date Account Phone (Main List) A r e f - - - - - ---- - .::~:::::::::: .\...:..:.- 1: - I- bi ::.:.:.z:::::: - - - - - ~ - ___ ~ - - - - - . . . . . . . . ..y. 7.. .:.A:.:.:.‘:..:.: .:: ,.:. ,. .:: ,. - - - . .... Class of Restriction ~ (COR) - - 52 FYVKey-ZftZS 1 PBS Account Name Account Address Cutover Date Account Phone (Main List) Sheet --- (3 to 6)l - - -- - - - - - of ::i$!:. F:F& T R S COR ( ‘: A r e ---m---- (3to6) I - - -- - - - - - - ------ -------- a / 0 f f i C e -- - - - - - - - - - __ - - COR l-----------(3 to 64 ___ . .: ....:;. 3......“...: ___ ___ d Special Office Codes (000 to 999) Class of Restriction (COR) DBS Account Name Account Address Cutover Date Account Phone (Main List) sheet of FF7-6#-(1 F7-l#-(12to 16)#-(Oar l)# D i Q i t c C a 1 1 R e s t r i C t i 0 n S l Noentriesatddautt 54 Account Cutover Date Account Phone (Main Ust) Address sheet 0 DAY FF7-7#-( 1 to 144)#-( 1 to &I)# or (65)#-(0 to 7)# 0 NIGHT FF7-8#-( 1 to lb!)+( 1 to 64)# or (&)#-(0 of to 7)# R 42 43 s 44 D a Y 49 I 53 I 1 I I I I I N t I 26 77 -65 1 I I I I I 5-c DES Account Name Account Address Cutover Date Account Phone (Main List) Sheet of FF7-9#-(1 to 16)#-(0 or l)# -9#- 1% Area Code - COR 3 -9#-2% Area Code - COR 4 -9#-3w Area Code - COR 5 0: Allow 1: Deny 0: Allow 1: Deny 0: Allow 1: Deny B Office Code - COR 3 1 0 ck Office Code - COR 5 M 0 Office Code - COR 6 d e he FF8 Key controls economy trunk lines for designated calling areas. The submodes are (l# to 8#). The following forms are for the iizstaUer/pr The LCR Area Codes/Office Codes form for submodes l# and 2# establishes area code tables and office code tables. The LCR Of!fice Codes for Special AreaCodes form is for submodes 3# and 4#. Ifthe customer requires special area codes, set them in tables 1 to 4. ‘l3eLCRTimePriorityTabksformforsubmode 5# sets up time priority tables for the trunk groups. The Ix=R Trunk Groups form for submode 6# separates trunks into groups. The LCR Delete/Ad$ Tables form is for submodes 7# (delete) and 8# (add). TheDeleteTablerecordsupto 16digitsstripped Tom an outgoing dialed number. Example: delete an area code or l+ area code. The Add Table records up to 16 digits added to an outgoing dialed number. ICw-@e: adds a carrier’s (MCI, Sprint, etc.) account number or equal access number (1m). Save Your Original Forms!!! K e Y DBS Account Name Cutover Date FFS-l#-(1 L3 -- -- -~ 1I -~ -~ -- --- -- -- - I I - to 15)#-(000 I I or l)# II - - - - - ~ - I- - - - ~ - - - - - - - - - ~- I- to 999)#-(0 1! of 1 ------ - - ___ ------ -- ~- -- -- - I Sheet - - - - ~ - - - - - - -.- - - - I I e - A I: f a / 0 - ----- I f f I .i - - - ~ - - - I- - - - - I ~ - - - - - - - ___ - - - - - - - - - - ___ - - - - - - - - ___ -- I e ----- J 1 c ___- C - ___- I I - - - - I I Time Prlorlty Table (1 to 15) 58 DES Account Name Account Address Cutover Date Account Phone (Main List) Time Priority Table Special Area Codes FF8-3#-(1 - - - - - - to 4)#-(000 sheet of to 999)# - - S P e - C- fiecial Area Code - i a 1 (1 to 4)~ Table A - - - - - :: :. .: . . . y.: - - - - - - - - - - - - - - - :.:.:.: :.-. - - dOffice Code Entries (000 to 999)1 t e a BlBKey-LCR DES Account Nam Account Address unt Phone (Main List) 7:00 am - 8:OO am :.:.>.. .+:.: lK--2#~3#~4# 5# 6# P 7# - s# (Tnmk ll# 9# --ax--- 12# 13# 16# 14# -15#(Tmnk 17# .---18#-1~-~#- 25# 26# 21# - 27!# 28# 29# 3=L-~%~~#.-.-~# 22# ~- 30# 38# 42# 43# 4.M 45# Groups) @ ..::: .:::.::: :...-. i...... ii.... i...... :.:.“. .......i .:(.:.:. .. .:...> :.,_:.:. ..-.. ..... ..:.>:.. .# ;$$! ....A :::. ::j::::: .::,x.. .... .._.... ...... .._..A ..:. ..._... ...A. ..,. . ::... 2 ;,.,,._ ..._ .-.. .:.:.:.: Q ...... ..:i. .i..:. ::. .:.. >..,i .:.:.,.: .:. ::: :._j.. .. 31# a# g (Td Group) i$ .::.>:. ...:; :: .._... .:.::.: .::.. :: .A.... ...l . ::. ..: ..:.:> ..; :.. ..A .::: :.:.: .:. :.. .;;:I ...\ 39# 40# ..:: ,::..:. 23# 24# (TrunkGroups) (TN& l# Groups) j;:::: ......: $$f @# -47#48#- Groups) f'Aa e P I: i 0 r i t Y “;:: : .:;.: II... 6C FZV?Key-LCR DBS Account Name Account Address 1#--2# Cutover Date Phone (Main List) Sheet -- of Account 3# 4# 5# 6# 7# 8# (Order within Each Trunk Group) 1#---2#-3# 4# 5# 6# 7# (OKbf 1#-.-2# 3# 4# 5# 6# withm Each Trunk Group) 7# (oldet 8# 8# withm Each Trunk Group) I L C R T r U n 1#p2# 3# 4# 5# 6# 7# 8# @rder wilhm Each Trunk Group) k G r 0 1#-2# 3# 4# 5# 6# 7# -- ’ (older 1#-2#.-3# 4# 5# 6# 8# within Each Trunk Group) 7# U P s 8# (Order within Each Trunk Group) 1#-2# 3# 458 5# 6# 7# 8# (Order within Each Trunk Group) 1#-e-2# 3# 4# 5# 6# 7# (kf9f 8# within Each Trunk Group) 61 RZ%Key-LB? DBS Account Name Account Address Cutover Date f lLCR Delete/Add Tables1 FF8-7#-( 1 to 8)#-(Delete up to 16 digits)# FF8-8#-( 1 to 8)#-(Add up to 16 digits) Address -7#-2% -7#-3w -7#-4# -7#-SW -7#-6R -7#-7# -7#-8# -8#-1X -8#-2# -8#-3# -8#-4# -8#-5% -8#-6W -8#-7# 1 Feature Trunk 01 - Delete Trunk 02 - Delete Trunk 03 - Delete Trunk 04 - Delete Trunk 05 - Delete Trunk 06 - Delete Trunk 07 - Delete Trunk 08 - Delete Trunk 01 - Add Trunk 02 - Add Trunk 03 - Add Trunk 04 - Add Trunk 05 - Add Trunk 06 - kdd Trunk 07 - Add Trunk 08 - Add I Proaram Otiion’ LCR Delete Table Dialing Digits ’ Delete Dialing Digits Delete Dialing Digits Delete Dialing Digits Delete Dialing Digits Delete Dialing Digits Delete Dialing Digits Delete Dialina Diaits Delete LCR Add Table Dialing Digits Add Dialing Digits Add Dialing Digits Add Dialing Digits Add Dialing Digits Add Dialing Digits Add Dialing Digits Add Dialina D&its I Add up up up up up up up UD to to to to to to to to I Selected O&ion’ I 16 digits 16 digits 16 digits 16 digits 16 digits 16 digits 16 digits 16 diaits : a L C R d 8 up to up to up to up to up to up to up to UD to 16 digits 16 digits 16 digits 16 digits 16 digits 16 digits 16 digits 16 diaits 1 8 t 8 / A d d I l NoentriesutcWoutt , 62 -. he FF9 Key copies programmed data from extension to extension, trunk to trunk, or FF key to FF key. The sub-modes are l# to 3#. :- Tnm&s/submode l#. FF9-l#-(Ol to 64)#-(01 to 64)## Trunk features can be copied to another txunkwith the single exception of the Private Line feature, which cannot be copied. 1 a mtensions/submode m to 144)#-(1 to 144)## 2#. FF9-2#-fl C With four exceptions, all other features can be copied to any extension in the DBS system. 7Ie&~exe@ons are= extension number, telephone type, station lockout code, and the EM/24 port number (BLF). EFKeys/submode 3#. FF9-3#-(1 to 144)#-(1 to 14-4)## Save Your Original I Forms!!! 1 63 he FFlO Key is for programming System Speed Dial (SSD) and Personal Speed Dial (PSD) numbers. There are 90 SSD codes and 10 PSD codes in the DBS system. The Speed Dial List is for recording the SSD and PSD numbers. SSD numbers are programmed programmer or the attendant. by the installer/ PSD numbers canbe programmed by the station user as well as the attendant and installer/progmmmer. Distribute a copy of each Speed Dial List to every station user in the system. Photocopy the original forrn and use only the copies. See instmctionsfor ll-. thel?FWCey to assignspeed diat Save Your Original Forms!!! 64 FFlO DES Account Name Account Address Key - Speed DiaZing Cutover Date Account Phone (Main List) Sheet-of PI S P e e d D i a 1 65 he Extension Summary form is for recording all the FF3, 4, 6, and 7 Key features associated with each extension port. This who tion Key form is for the installer/programmer will eventually transcribe the informaonto the Summary Key Plan or the Plan for sign-off by the Customer. : CL E X t 8 n s i 0 n S U m m a r Y Save Your Original Forms!!! 66 Extension DBS Account Name Account Address Extension General Summary Cutover Date Account Phone (Main List) Information Sheet-of ~(1. ran (FF3,6) (1 to 144) ]16022034CI)Std. 7 Ex-tension Programming ForcZz Forced Veriied Acct Code Station Lockout Code CO Off Hook Signal Call Waiting . .Busy Override Busy Overridden Prime Une Preference Ringing Line Preference Unsupervised Conference SMDR Printout Off Hook Sianal Volume Off Hook signal Puttem Page Group Pickup (External Paaina) 1 (FF3) Mu/k = Defautt DEnable 0 Ditcrble 1 1 I I 1 1 1 4 DEnable q Disable 1 Accept 0 Reject lEnable mm&/e mAcc& q Reiect mEnable nDiscrMe ~Etlable i$isabie DEnable 0 Discrble loYes ONo i 1.2.3.4 none b conmfe 00.01,02.03 I 04.05.06.07 1 1 I I m E X t e .n 8 i 0 Hunf Group (FF4) n Hunt Group Member Hunt Group Number Hunt Type Transfer Extension Pilot Extension/Name I to6 T/D/L Ext. Ring Assign. Ext. 10 to 69 (100 to 699) lmmediie Delayed U cdl caverage m (FF4) S m a r Y Tall Resfdcfbn DAY -mS VW ~3 Type TFS Type TRSType Uass of Resfricfian QF7) Type (0 to 7) Trunks (1 to 64) DAY Type (0 to 7) IRS TYW TRSType TRSType TRSTYW Trunks (1 to 64) 67 Extension DBS Account Name Account Address ____ __ Cutover Date Account Phone (Main List) ._ ___ .__..__ ______-_ Ex-lension hrmral Summary InformatIon Ext. Port (1 to 14.4) (FF3.6) Extension NlOto6W/lOto69) Extension Rogramting 1 (FF3) h/k = DefauR iEEl Forced LCR ( Forced Verified Acct Code Station Lockout Code CO OfY Hook Signal Call Waiting Busy Override Busy Overridden Prime tine Preference Ringing Line Preference Unsupervised Conference s‘MDR Printout Off Hook Sianal Volume Off Hook Signal Pattern Page Group Pickup (External Paging) DEnable HfIis. abh9 I- 1 I I :! I; I 4 ] [7Dis mabk aanable S1Accec bt OReject able !eiect IllEn Iable ~D&able I[aErwf9e 0 Disable mnable 0 Disable xept.-I- q N0 1 1.2.3.m q one jqcontinue od I ti.02.03 04.05.05.07 ~1 EXTRing Pattern 0 E x t e Ringing Assignment CO Ring Assiin. Day Niaht Hunt Group (FF4) .n QF4) 8 Trunks (1 to 64) i IO9, 14 1 to 14 4 0 n S ll m m Tdl Reshktion Class of Restriction (FF7) Coverage Member Coverage Group number Coverinc~ Extension 1 Covering Extension 2 a r I to 16 Y I 1 i 6% he Key Plan is a summary-of the programming on each station for the FF3,4,5,6,7,8,9, and 10 keys. Programmed data is taken from the floor plan of an installation site which, along with the Summary Key Plan, is the only other place cable numbers are documented. This form is used on the final walk-through of an installation or upgrade to verify the programming on each station. [1:1 K 8 Y P 1 a n Save Your Original Forms!!! DBS Account Name Account Address Cutover Date Account Sheet of 70 Phone (Main List) Circle or Fill in as Appropriate co-Llne/FF Asoment 1 2 3 4 5 6 key 7 6 9 Button 10 PlaI Amignment 11 12 13 14 15 16 17 18 10 20 21 22 I23 b-4 my Ntht lms COR 2348 --- ht 1 Delayed Circle or Fill in as Appropriate **e Nulhe/Deputmsnt hdmmsnt1 co-Llne/FF keyButton Auignment ll2l3t4i6 IS 17 IS IO I10 I he Summary Key Plan is a summary of the programming on the FF3,4, 5, 6, and 7 keys for each station. The form is for larger installations where most, but not all the details of an installation are recorded. The floor plan, Key Plan, and Summary Key Plan are the only places where cable numbers are documented. Q The Summary Key Plan is used by the installer/programmer and the Customer to sign off on the installation. S U m m a I: Y I K 8 Y Save Your Original Forms!!! 71 72 S K m m a r Y K e 9 P 1 a n Cornme, 1 A P P e n d i X A ppendix A is a master list of FF key defaults. Following the master list is a pocket-sized version of the FF key default chart beginning on page 90. Appendix FFl-l#- 1 Default A 1 Ca lendar - 1 #-(MMDDYYj# -2#-(HHMM)# Timers -l#-(0 or l)# - _-. 1 -3#-(0 or l)# -4#-(00 to 89)# -5#-(0 or l)# -6#-(0 or l)# -7#-(0 or l)# -8#-(0 or l)# ii 0 1 -9#-(0 or l)# -lO#-(0 or l)# -1 l#-(0 or l)# -12#-(0 or l)## -14#-(0 or 11# -15#-(0 or l)# -16#-(0 or l)# -17#-(0 or l)# -18# 0 1 1 I 1 1 1 Attendant transfer ext. number Attendant override switch Alarm LED mode BLF (extensionrdklayedring 1 1 I 1 1 1 1 1 1 0 to 69/ 101 1 1 1 -30%(0 or l)# I 0 -2#-(0 -3#-(1 -4#-(1 -5#-(1 -6#-(0 -7#-(0 -8#-(0 or or to to to or or or I)# l)# 4)# 3)# 4)# I)# l)# l)# I A t I I I SBMDR and Data 1 FFl-2#-2#-l#-(0 and Displays Call duration display SMDR timer 5. 16 or 30 seconds Least-Cost Routing (LCR) TRS for SSD Display during SSD iWTO-FLASH REDIAL One-touch dialing On-hook transfer Key bank hold Non-appearance CO-line hold SLT FLASH control Sets number of extension -digits Attendant intercom Extension intercom Splash tone on a voice call Splash tone on a busy override to 2)# -27#-(11 I Date (01 to 12) (01 to 311 (00 to 99) Time (0000 to 2359) FFl-2#-1#- -a#-(U axtd Time A P 1‘ 8 .n d i x 1 (Al2:4m 1 4 1 1 0 SMDR SMDR SMDR SMDR SMDR SMDR SMDR SMDR parity check parity type baud rate stop-bit length data len&h printing mode 1 printing mode 2 (long/local) ~rlntim mode 3 (title) , 74 Appendix - I FFl-2#-2W- Default -9#-(0 or l)# -lO#-(0 or l)# 0 A A P R e SB%DRand Data 1 FFl-2#-3W- PBX Access and Pauses I I - -(l to a)#-(00 to 99) or (Ok to 9k)# 49 to 18)#-(1 to 3)# See FF!&l% I I UNA and EPI See FF4-1#.2# -1%(0 or 1)8 -(2 to 9)#-(0 or l)# 0 I Universal Night Answer (UNA) ring pattern External Page Interface (EPI) groups (00 to 07) 0 I FFl-2#-5#-(l to 8)#-(1 to 20)#-(0 cos or l)# I O I FFl-2#-6#0 FFl-3#- l#-(0000 to 2359)# -2#-(0 or 1 to 12)# -3#-(0 or 1 to 12)# -4#-(0 or 1 to 12)# -5#-(0 or 1 to 12)# - -6%(0 or 1 to 12)# -7iWO or 1 to 12)# -a#-COor 1 to 12)# -9#-(0 or 1 to 12)# -lO#-(0 or 1 to 12)# Class of Service setting Account I -(l to lOO)#-l#-(OOOl-9999)# -(l to lOO)#-2#-(0 to 7)# A PBX access code (00 to 99) or (Ok to 9k) Automatic pause after dialing (0 to 9) FFl-2#-4#- I n d i x Dump data mode (Xon/Xoff) PAI baud rate switch Codes I Verified Verified Forced Account Forced Account System Timers/Night 1 7 1 7 1‘ 7 1 7 9 Codes Code toll restriction Switch/Conf. Automatic switch to night mode Attendant HOLD-recall timer Extension HOLD-recall tfmer Attendant transfer-recall timer Extension transfer-recall timer Attendant Hunt-Groun recall timer Extension Hunt-Group recall timer Attendant park-hold recall timer Extension park-hold recall timer Attendant reversion timer Unsupervised conference ta.Ik time Automatic pause timer CO-line FLASH timer SLT on-hook FLASH Incoming ring timer Ring signal delay timer Dial pause timer PBX FLASH timer Call forward/no answer timer Outbound ground detection tlrner Incoming ground detection timer Attendant mtercom HOLD-recall timer Appendix -23#-(0 or 1 to 12)# -24#. 40 or 1 to 12)# -25#-(0 or 1 to 12)# -26#-(0 to 15)# 1 -27#-(0 to 15)# -28#-(0 to 15)# -29#-(HHMM)# f I I Remote Maintenance I -(4 digits)# 1 FFl-BW- 9999 timer timer I timer A Set four digits Code Also used with DISA I I DISA ID Code -(4 digits)# Set four digits / FFl-6#- See Fl%!-ll#. 19#. 20# DISA Code for Outgoing Calls -l#-(0000 -2#-(0000 1111 to 9999)# to 9999)# 9999 Code 1. set four dieits See FF2-11#.19#.20# Code 2. set four digits See FF2-11#,19#,20# System Programming FFl-7#9999 -(4 digits) # FFl-8#-l# _, ( ID Code Set four digits DID I -(O or l)# I 0 0 DID reset DID/T1 reset DID Confirm FFl-8#-2W 40 or l)# 0 Confirmation of DID reset Sync sources/System FFl-8W-4# -l#-l#-(0 to 8)# -l#-2#-(1 - l#-3#-(0 -l#-4#-(0 -2#- l#-(0 to to to to -2#-2#-(0 e n d i x I 1 FFl-4#- I Extension intercom HOLD-recall Attendant intercom transfer-recall Extension intercom transfer-recall CO delayed ringing timer EXT. delayed ringing timer Hunt Group no answer Auto Day Mode 7 1 7 2 2 2 e I A 0 3 3)# 3)# 3)# 25)# 0 0 2s to 15)# 1 Timers System size Sync setting Sync setting Sync setting for first sync source for second sync source for third sync source Network sync source recovery Disconnect timer timer 76 Appendix FFl-SW-4# -2#-3#-(0 -2#-4#-(0 -2#-5#-(0 -2#-6#-(0 -2#-7#-(0 -2#-8#-(0 -2#-9#-(0 -2#-10%(0 Default to 15)# to 15)# to 8)# to 15)# to 15)# to 8)# to 15)# to 15)# -3#-(1 to S)#-(1 to 8)#-(0 to 30)# -4#-l#-l#-(0 to l)# -4#- l #-2#-(0 -4#- l#-3#-(0 -4#-l#-4#-(0 -4% l#-5#-(0 to to to to 24)# l)# l)# l)# -4#-l#-6#-(0 -4#-l#-7#-(0 -4%2#- l#-(0 -4#-2#-2#-(0 -4#-2#-3#-(0 -4#-2#-4#-(0 -4#-2#-5#-(0 -4#-2#-6#-(0 to to to to to to to to l)# l)# 15)# 15)# 15)# 15)# 15)# 151# -4#-3#- l#-(0 -4#-3#-2#-(0 to 9000)# to 9000)# -4#-3#-3#-(0 -4#-3#-4#-(0 to l)# to 9000)# -4#-3#-5#-(0 -4#-3#-6%(0 to 9000)# to 9000)# -(4 or 5)#-4#- l#-(0 to l)# -(4 or 5)#-4#-2#-(0 to l)# -4#-4#-3#-(0 to l)# -(4 or 5)#-4#-4#-(0 to l)# -(4 or 5)#-4#-5#-(0 to l)# -4#-4#-6#-(0 to l)# -5#-l#-l#-(0 to l)# -5#- l#-2#-(0 to 24)# -5#- l#-3#-(0 to 1)# 3 9 2 15 7 3 3 3 - A Sync sources/System Timers Guard timer Release acknowledge timer Outpulse delay timer Wink signal start detection timer Incoming Detection timer Answer Supervision timer Glare‘timer - immediate start Glare timer - wink start 1 1 1 1 1 1 Digital pads (loss/gain settings) Trunk class (Master Cabinet) Number of channels used (Master Cabinet) Frame format (Master Cabinet) Clear Channel format (Master Cabinet) Failure Mode (Master Cab) Remote loopback detect-ton (Master Cabinet) Yellow alarm send (Master Cabinet) Red alarm detection timer (Master Cabinet) Red alarm recovery det timer (Master Cabinet) Yellow alarm detection timer (Master Cabinet) Yellow alarm recov det timer (Master Cabinet) Other alarms detection timer (Master Cabinet: Other alarms recov det timer (Master Cabinet) 1 Frame loss counter (Master Cabinet) Slip counter (Master Cabinet) Red alarm counter (Master Cabinet) 0 0 1 0 0 0 1 0 0 0 0 0 0 0 0 1 A PP e n d i X A Loss Signal counter (Master Cabinet) Sync-loss counter (Master Cabinet) Yellow alarm counter (Master Cabinet) Yellow alarm relay control Red alarm relay control Loss relay (Master Cabinet) Frame loss AIS relay Alarm relay reset (Master Cabinet) Trunk class (Slave Cabinet) Number of channels used (Slave Cabinet) Frame format (Slave Cabinet) 7 I- Appendix Default A Sync sources/System Timers -5#-2#-6#-(0 15)# 15)# 15)# 15)# 15)# to 15)# 1 -5#-3#-2#-(0 -5#-3#-3#-(0 to 9000)# to l)# 1 Clear channel format (Slave Cabinet) Failure mode (Slave Cabinet) Remote loopback detection (Slave Cabinet) Yellow alarm notlficatlon (Slave Cabinet) Red alarm detection timer (Slave Cabinet) Red alarm recovery det timer (Slave Cabinet) Yellow alarm detectton timer (Slave Cabinet) Yellow alarm recov det timer (Slave Cabinet) Other alarms detection timer (Slave Cabinet) Other alarms recov det timer (Slave Cabinet) Frame loss counter (Slave Cabinet) Slip counter (Slave Cabinet) Red alarm notification (Slave Cabinet) 0 0 boss signal counter (Slave Cabinet) Sync-loss counter (Slave Cabinet) Yellow alarm counter (Slave Cabinet) Loss relay (Slave Cabinet) Alarm relay reset (Slave Cabinet) -5#-l#-6#-(0 to l)# -5#-2#- 1 #-(0 -5#-2#-2#-(0 -5#-2#-3%(0 -5#-2%4#-(0 -5#-2#-5#-(0 to to to to to 0 0 0 1 1 1 1 1 1 -5#-3#-6#-(0 to 9000)# -5#-4#-3#-(0 to l)# -5#-4%6#-(0 to l)# -6#-(1 to 64)#-l#-(0 to -6#-(1 to 64)#-2#-(0 to to -SW1 to 64)#-3#-(0 -6#-(1 to 64)#-4#-(0 to -6#-(1 to 64)#-5#-(0 to -6+(1 to 64)#-6#-(0 -6#-(1 to 64)#-7#-(0 -6#-(1 to 64)#-8#-(0 3)# 2)# 2)# l)# 3 0 0 0 0 1 2)# to l)# to l)# to l)# -6+(1 to 64)#-9#-(0 to I)# -6#-(1 to 64)#-lO#-(0 to l)# -6#-(1 to 64)#-1 I#-(0 to l)# -7t-(0 to 9999)#-(10 to 69 or 100 to 699)R to 9000)# to 9999)#-( DID/DNIS f- settings Outgolm? tvoe Incomine tvoe Trunk mode Robbing bit setting Incoming dialing method Dial tone transmission Busy tone transmission Dial tone generation Rlngback transmission DNIS number setting Counter Dialing 10 to 69 A Red alarm counter FFl-8#-8# -7t-(0 X Trunk type Alarm FFl-8#-51 -3#-3#-(0 1 0 0 0 0 - A / .. P P e xl d i or 100 to 6991t DID dialing Assignment I’ assignment 78 Appendix i ! \ FF2-(01-64)#- i A -l#-(0 or l)# -2#-(0 or I)# -3#-(0 or l)# -(4 to 9)#-(0 or l)# -lO#-(1 or 2)# -ll#-(dor l)# -12#-(001 to 144)# -13#-(0 or l)# -14#-(0 or l)# -15#-(1 to 3)# -16#-(0 or l)# -17#-(0 or 1 to 9)# -18#-(0 or 1 to 15)# - 19#-(HHMM) -20#-(HHMM) -21#-(0 to 2)# -2 1 #-(0 to 3)# -22#-(0 or l)# -23#-(0 to 15)# -24#-(0 -25#-(0 -26#-(4 or 1 to 15)# to 15)# to 6 or 13)# Default Programming 0 1 0 Denies trunk use Pulse or DTMF dial type Pooled-trunk-group access 9 Pooled-trunk-group access 81 to 86 1 Trunk type 0 Enables 0 ’ ^ Trunk 1 0 1 0 0 7 0 0 0 3 4 5 a DISA Private-he port number Automatic pause Dial-tone detection IYMF signal sending time Unsupervised conference (trunk capability) Incoming ring signal pattern Trunk disconnect timer DISA start time DISA end time Loop-start. ground-start or DID trunk card Trunk selectfon DID - immediate or Wink start Wink-start timer Digit dial time-out DID interdigit dial time-out Tl port class - trunk A P P e n d i X A Appendix A 3 1 FF3-(001-144)#-l#-(10 to 69/100 to 699)# -2%(0 or 1 to 19)# -3#-(001 to 144)# -4#-(0 -5th(0 0 0 or l)# or I)# to 9999)# -S#-(0000 -7#-(0 or l)# -8#-(0 or l)# or l)# or l)# or l)# or l)# or l)# or l)# or 1 to 4)# or l)# or l)# -9#-(0 -lO#-(0 -1 l#-(0 -12#-(0 -13#-(0 -14#-(0 -15#-(0 -16#-(0 -17#-(0 -(18 to 25)#-(0 -26#-(0 or 1 to -27#-(0 or 1 to -28#-(0 or 1 to -29#-(0 or 1 to -3O#-(0 or 1 to -31%(0 or 1 to -32#-(0 -33#-(0 -34#-(0 Default Extension Port Specifications 100 to 699 Extension number PortslPorts2to144- or l)# 24)# 24)# 24)# 24)# 24)# 24)# or 1 to 24)# or 1 to 24)# or l)# to 9999)# -36#-(0 to 2)# -37#-( 1 to 3 or 7 to 13)# -38#-(0 or l)# 1 0 1 0 1 0 1 0 1 2 0 0 0 0 0 0 0 0 0 0 0 to 9)# -4O#-(0 or l)# -4 1 #-(000 1 to 9999)# -42#-(0 to 3)# -43%(NN(N)) -44#-(0 or l)# port number X Forced verified account code Station lockout code CO-line off-hook signal for off-hook voice announce Call waiting Busy overridden Prime-line pick up Automatic pickup for a ringing line Unsupervised conference (ext. capabilib SMDR printout by incoming call CO off-hook signal volume CO off-hook signal pattern 0 Tl port class station SLT hook flash 0 0 0 - f PSD name large-screen display (5 or 10) Sets extensions to page groups (00 to Oi Idle screen on the large-display phone [DT display on the large-screen phone [DT display on the large-screen phone CO-line display on display while dialing CO-line-call on large-screen after dialin Page-call display on large-screen phone Call-wait display on large-screen phone Intercom-busy-tone display on large- 0 0 A Busy override screen phone Extension-directory display on the large-screen phone (5 or 10 names) DID outside extension number Ringback tone with busy signal -35#-(0000 -39#-(0 Telephone types EM/24 console station Forced LCR restriction P e n d i Extension ring pattern D-SLT handset volume level Auto set relocation codes Permanent call forward Permanent call forward ML/MC0 Separation ! .-. extension 80 Appendix FF4-l#-(OOl to 144)#-(01 1Default to 64)#-(0 A 1 Incoming DayUme ring or l)# Ports 1 at 2Port83to144- 1 0 Hunt-Group FF4- 1 #-(151 to 158)#-(01 to 64)#-(0 or l)# FF4-2#-(OOl to 144)#-(01 to 64)#-(0 I 0 I Day Ring Tables FUng signal for pilot number Incoming Nighttime or l)# Ports Ports CO-Line Call Table ring Hunt-Group to 64)#-(0 or l)# 0 I I Hunt Groups -1%(11 to 69/101 -2%(0 to 2)# Pilot extension to 699)# 0 2 i FFQ-4#-l#-(1 to 8)#-(lo/69 number Search method Transfer extension number Transfer timer Hunt-group extension numbers First~coverine extension Second covering extension to 100/699)# Other covering to 100/699)# FM-5#to 64)#-(0 or l)# 0 to 64)#-(0 or l)# 0 extensions Day Delayed-Ring Tables Daytime tables delayed-ring Hunt-Group FF4-5#-151 to 158)#-(01 and CO lin Call-Coverage Groups (16) -(3 to lS)#-( 1 to 8)#-( lo/69 -(OOl to 145)#-(01 Night Tables F&g signal for pilot number FF4-3#-(1 to 8)#- -3#-(10 to 69/100 to 699)# -4#-(2 to 32)# -15 to 12)#-(11 to 69/101 to 699)# and CO line 1 0 l&k 23 to 144- FF4-2#-(151 to 158)#-(01 Ring Assignment tiay Delayed Ring Ring signal for pilot number and CO lir Appendix A A 4 I? e 1 Night Delayed-Ring Tables FF4-6#-(OOl to 145W(01 to 64)#-(0 0 or l)# I Night delayed-ring X I Hunt-Group FF4-6#-(151 to 158)#-(01 tables n d i to 64)#-(0 or l)# Signal for pilot number 0 I Night-Delayed A and CO line I Extension Ring Tables FF4-7#-(OOl to 144)#-(001 to 144)#-(0 or l)# intercom 0 ring signal Ert Delayed-Ring FF4-8#-(OOl to 144)#-(001 to 144)#-(0 or l)# I 0 Tables I Intercom ring signal Reminder: DEFAULTS Record changes to the ring default on the Extension Summary form and the Hunt group Tables form found elsewhere in this manual. An extension can only be a member of either a Hunt Group x a Coverage Group. 82 Appendix A A I FF5-(001 to 144)#- ~~ - Extensions P 0 e n d -(01 to 24)#-CONF-(PROGlO to 69/100 to 699)# i EL keys X : _-(Ol to 24)#-COl’W(81 A ML keys to 86. 89)W . FF keys - (01 to 24) Default 01 to 24 -(Ol to 24)#-CONF-(PROGPROG-6 -(Ol to 24)#-CONF-(6 di&tsJ# Aw key Pre-programmed codes dieits)# (See FF-Key FF keys - (01 to 24) I 01 to 24 I Default Code Chart) I 8: Appendi% A A / i FFS-(145 to 148)#- DSS/72/BLF -(Ol to 24)#-CONF-(81 d i x A Default 1 FF keys - (01 to 24) to 24 -(Ol to 72)#-CONF-(PROGlO I Consoles MC0 keys to 86. 89)# -01 e n to SS/lOO to 699)# FF keys - (01 to 72) Default 01 to 56- 100 to 155 - Extensions 57 to 64- 7500 to 7507 - Park hold 65 to 71- #OO to #06 - Page zones 72- #52 - Day/Night -(Ol to 72)#-CONF-(PROGPROG6 -(Ol to 72)#-CONF-(6 DSS keys / dis!its)# Pre-programmed codes ditits)# (See FF-Key Code Chart] 1 FFkeys-(01 r-- 01 to 72 to72) 1 I I Default - I ,' 84 Amendix A A P P e FFS-(149 to 152)#- Attendant Consoles (4) n d i -(Ol to 08)#-CONF-(81 I MC0 keys to 86. 89)# FF keys - (01 to 32) I 01 to 32 I -(Ol to 32)#-CONF-(PROGlO to 69/100 Default A _. DSS keys to 699)# FF keys - (01 to 32) X Default 01 to 12 13 to 14 7508 to 7509 - Park hold 15 to 16 17 to 20 7504 to 7507 - Park hold 21 to 24 7500 to 7503 - 25 to 28 #04 to #07 - Page zones 29 to 32 #OO to #03 - -(Ol to 32)#-CONF-(PROGPROG6 -(Ol to 32)#-CONF-(6 ” ” ditits)W Pre-programmed codes d&its)!! (See FF-Key r ~~ FF keys - (01 to 32) I Code Chart) Default a 01 to 32 8-L Appendix A A. * d Absence Message Account Code * Alarm Answer Key Attendant * Background Music (BGM) $# #Busy Override * Call Forward/All Calls m Call ForwardMoAnslBusy * Call Forward/Busy Call Forward to CO Line Headset Mode I Intercom Dial Tone On/Off 1 Intercom Key I % These features. tn addition One-Touch key. 71 FF12 (#) 7 FF12 (#) 4 FFll (*) 1 0 FF12 (#) 53 4 720 721 722 Intercom Transfer Least-Cost Roulitlg (LCR) * Meet-Me Answer *Wessage Waiting (Set) Message Waking (Answer) Message waiting (Cancel) Mute Key Night Key *Page Groups * Park-HOLD Key/Retrieve PermnalSpeedDial (PSD) FF12 (#) 51 FF12 (#) 50 FF12(#) 8 1 % Universal Night AISWK (UNA) I*#voice call/Tone Call to Crg Walthg These features can be stored on a One-Touch *# For example, Also: to store: Busy Ovwrfdo Tnnlr Qwulng 1 Sotion Lockout (example:741234), II et T1 ahrm 2 AUTO REDIAL AUTO FLASH Volcc Aaaormcc. key only if the feature coda is preceded A *c# FF12 (#) 52 FF12 (#) (00 to 07) 75176 AUTO (90 to 99) I and OSHook X 1 76 I I 1 can be stored b either an oxtension on a numbw or mde &I nurnbw followed by code 4. folbwed by mde 2. - II the feature mda 74 is stored on a One-Touch theIDcodewilldisphylrhenthestati~kndkckedout by pressing ON/OFF and CONF. key with the four-dfgft ID code1 II Pufc HOID To - enter an rxtonsbn - store as 88 (0144) CONF 69 77 L‘ e n d i - IO pa& a call. press the HOLD key plus the ChwTowh key: Feature OR/OFF-PROC+FF key. key-lOl#-HOID Setttng number for master Setttng number for slave I 86 Appendix FF6- Default -l#-(001 to 144)#-CONF-(10 char.)+/ -2#-(00 to 89)#-CONF-(16 characters)# -3#-(001 to 144)#-(90 to 99)#-CONF -( 16 character+ -4#-(5 -5#-(01 -6#-( 1 -7#-( 1 to 9)#-CONF-(15 characters)# to 64)#-CONF-(6 characters)# to 8)#-CONF-ii0 cha.ractexs)# to 5)#-CONF-( 15 characteIs)# - - Default FF7-l#-l#-(0 or l)# 0 -2#-(0 -3#-(1 -4#-(0 -5#-(0 -S#-(0 or to or or or 1 l)# 15)# l)# l)# l)# 0 0. 0 -7#-(0 or l)# -8#-(0 or I)# -9#-(0 or l)# 0 0 0 -lO#-(0 or l)# -1 l#-(0 or l)# -(12 to 16)#-(0 or l)# 0 0 1 FF7-2#or 1)# (DSS Console) Extension name System speed dial name (00 to 89) Personal speed dial name (90 to 99) Absence message numbers (5 to 9) CO-trunk-line name Hunt-group pilot name OHCA Answerback _l. Toll Restriction A Setting TRS for international calls Dialing restriction/incoming calls F&xQ.riction/maximum digits dialed 211 restriction 3 11 restriction 411 restriction 5 11 restriction 6 11 restriction 7 11 restriction 8 11 restriction 9 11 restriction 7-digit dial restriction/types (2 to 6) Area code types (3 to 6) Office-Code Table FF7-3#-(3 to S)#-(000 to 999)WO or l)# OtTice-code types (3 to 6) Special Area Code Table FF7-4#- Special area codes (1 to 4) to 999)# Special Office-Code Table FFT-5#-11 to 4)#-(000 Name/Message Area-Code Table -(3 to S)#-(000 to 999)#-(0 -(l to 4)#-(000 A to 999)WO or l)# Of&e codes (1 to 4) 87 Appendix A Cn FF7-6#- I Default 7-Digit Restriction 7-digit FlW-7#-(001 to 144)#- -(Ol to 64)#-(0 -65#-(0 7 to 144)#to 7)# 7 X Daytime TRS Daytime TRS (all extensions) Nighttime to 7)# Nighttime Nighttime TRS TRS (all extensions) Type Blocks for each Area Code -( 1 to 4)#-(0 or l)# -(5 to 8)#-IO or l)# ‘Ibe (3 to 6) Area Codes Type (3 to 61 Office Codes ‘l&e (3 to 6) Area/Office Codes Type (1 to 4) Special Area Codes for Office Codes 49 to 12)#-(0 or l)# -(13 to 16)#-(0 or l)# FFS-l#- Default to 999)#-(0 or l)# Office-Code Table to 999)#-(0 - or l)# I Time priority tables (1 to 15) LCR offke codes (000-9991 Special Area-Code Table FF&3W-(l to 4)#-(000 Area-Code Table Time priority tables (1 to 15) 1 LCR area codes (000 to 999) FFS-2#-11 to 15)#-(000 A TRS FF7-9#- -(l to 15)#-(000 n d i TRS codes (1 to 50) Daytime TRS -(Ol to 64)#-(0 to 7)# -65#-(0 to 7)# FF7-8#-(001 Y e Table Speclal area codes tables (1 to 4) Special area codes (000 to 999) to 999)# Special Office-Code Table FFS-4W-(l to 4)#-(1 to 15)#-(000 to 999)#(0 or l)# I Special office codes (1 to 4) Time-priority tables (1 to 15) Time-Prioritv FFS-5#-(l to 15)#-(1 to 48)#-(1 - to 8)# Time-priority Tables tables -(1 to 15) Time bands (1 to 481 LCR trunk groups (1 to 8) i 38 Appendix FFS-6#- Trunk-Group -(l to 8)#-(1 to 8)#-(01 to 64)# LCR trunk FF8-7#- Tables groups Dial-Delete -(l to 8)#-(16 digit FFS-SW-(l to 8)#-(16 I- I digits)# Default FF9-l#-(01 A to 64)#-(01 Table &CR) Dial-delete tables (1 to 8) Dial-Add Table Dial-add mode to 144)#-(001 to 144)## Copy extension -3#-(001 to 144)#-(001 to 144)## Copy FF key mode 1 Default -l#-(00 -l#-(001 to 89)#-(16 to 144)#-(90 to 99)#-(16 digits)# mode Speed Dialing System d@ts)# &CR) Copy Mode -2#-(001 FFlO- A tables (1 to 8) Copy trunk to 64)## (1 to 8) Personal speed dial - speed dial - 39 A T\ L; e n d Pocket-Sized r--- List of Programming --a---------------- s I I I I I I Addresses A 1 I I I I I I 1 I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I t I I I I I -1r4oa 1v I I I I I I I I I I I 90 Pocket-Sized List of Programming Addresses A P P e n d i x A I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I L ------------------------ i I I I I I I I I I I I I I I I I I I I I I I I I I I I -1 91 A e xl d Pocket-Sized List of Programming -------------------l---%x I I I I I I I i A 1 I I I I I I I 1 I I I I I I I I I I I I I I I I‘ I I I I I I I Addresses I I I I FFI-SI-I# 4oOW 40 to 111 Rl-s#-l# DID -_. 0 0 - DID reset OIOrrl Iuet DrncQnnnn I I I I I I I I I I I I I I I I I I I I -----------------,-,,,,,-I 92 Pocket-Sized List of Programming Addresses r---@&&--------_--- ------7 A I I I ~1” ._ .- ,- .- ..- I -~ -4u- I@-2r-(0 to 24w -4ElKw-m to 114 -4r-1r-4r4oto IW - I I I I I I -aa-ar-4crO -4ff-21-W-(0 I -’ to mu to l& I I I I I I I I I I I I L X I r I I I I I I I I I I I I A P P e n d i ----- __-_-____vw------e- _ __ 0 1 0 ._ Number dchmnch l3unu~(Mwrcab0 Un mdtra hmmt used Waster Master Cabhell I I I I I I I I CabInetI I I I I I I I I I I I I I I I I I I -1 93 I? 8 n d Pocket-Sized List of Programming -------------------l---x i Addresses 1 i A I I I I I I I I I I I I I f I I I I I I I I I I I I I I I I I L --------------------,,-,-I 94 A P P e n a Pocket-Sized r ___ i I I I I I I I I I I I I I I I I I I list of Programming if% Addresses A --------------------~ mm401-64w i x lD&ult !I I TnmkR0afomda t I ~. -I4woar Ilf -15e-11 ta31e f I I I I I I I I I I L ___-_---_-------_------- -‘- I I _ ._-._I I 0 1 Dlablme d‘bii4FslmalsmdiMtmx I ‘. I I I I I I I I I I I I I I I I I I I I J 95 &J e n d Pocket-Sized List of Programming Addresses i X A I I I I I I I I I I I FPs+o1-lU)#- Default 100 to 809 -IWlOlo69/lOOt0699J# --_.----21.IO or 1 u) 19l# -3wcoI to 1441# 41io or 111 -5r-(0 oc lI# -6ctoooO lo 9999v -74-(0 or 114 _ 0 0 ---_ -I- .1 Extewlon ExluWan I I I I I I I I I I I I I I I I I I I I I I I Port Speclflcatims number Tekphme typea EM/24 oonrole station port llumbcr .Forced LCR -wn Fcmxdvulflcd-ntcodc s.mlon lakout c0.i; .. CO-Une of?-hook ~,@,a, la o,T-,,.,.,k I I I I i I I I I I I I - I I I I I I I I I L -35r-(oooo to 9999M -36r-to to 21r -----.--_ -37r-(1co3ar7t01311 -36rio or I)# -39140 to 911 -41r4oax ta9999w .- -.._--. -4/I-(0 to 314 -43wNNlNll ---._._. -44wo or IW -- 0000 0 .-n_ DID outside camsion nu&r . . ..~ Iul&ck i&e v&h busy SIgnal l-1 MR Ckt) slauon - -_-- __-. UlJMcQ .scpanuon f I I I I --------------------------I 96 A P P e n d List of Programming Pocket-Sized r--- I I I I I I I I I I I I I I I I I I i I I I I I I I I I I x Addresses A -m------------------7 I I I FPCIO+I01 ,o 144lwJ1 i Defiult to 64lNO or I)# FWtS1&2Pmts2t.a blcolnhg Dayune 144 lung Adglmlout I rine 1 0 I I I I -fool to 1441401 lo 641r40 or 111 ratalC2rortssto144. FF4-21- N&c I I I I I Nlfi 1 0 Hunt-Group N&bt Table6 I I I I FM-Sb- L _____-__------_---_----- Da+ lkla~ed-Rlr~ Tabkr I I I I I I I I I I I I J 97 . P . P P e n d Pocket-Sized List of Programming Addresses I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I Reminder: I I I I I I I I I I I I I I F&cord changes to the rtng default on the Mention Summary form and the Hunt group Tables form found elsewhere tn this manual. An atenslon can only be a member of either a Hunt Croup pi a Coverage Group. I 1 I L i __-----------m--s------- -I 98 A P P e n d Pocket-Sized List of Programming Addresses i X A I I I I I I I I I I I I I I I I I I FFs-(Ool cpl to 144w I I I I I I I RtCdOO8 to Z~#-CONF-@BQQ-IO to @,CXNB to 69$9 EL key13 I FF keys - (01 to 24) 1 Default I 01 to 24 401 to 24)WZONF-(PROOPROGB I I I I I I I wr JW I I I I key I I I I I I I I I I I I I I L,--~-~~---~----~~---- _ FF keys - (01 to 24) 01 to Pm-programmed codes fsn? R-Rev &de CJmIiJ Default 1 24 --- I I I I I I I I I I I I A 99 P e n d Pocket-Sized I I I I I I I mlH145 List of Programming to 14I?w D6s/72/BLFconso1er q&l to !24wcoNF-~ to 66.88)r FFkeys-(01 I to241 MC0 keys Default f I I FFkeys-(01 to72) Default 01 to 56- 100 to 155 - Extensions 57to6465to71- 7500 to 7507 - Park hold MO to x06 - Page zones 152 - Day/Night 72---------I-------------------------- I I I i I I I I I I I 01 to24 I I I I I I I I Addresses Pre-programmed codes IsarF-~codrckart 401 to 72WCON?~# I I I I I I I I FFkcys-(Olto72) 01 to 72 Default i I I I I I I I I I I I I I I I I I I I I I I L -------------------,,--,~ 100 A P P e n d Pocket-Sized I I I I I I I I I I I I List of Programming ms414s MC0 -to-CONF-@~$fll@ FF kevs I CoPaoka Attaadoat to 152w - (01 to 321 I I I I . I I m to 69/166 -tQlldWto-CONF-O’ROO-10 FF keys - (01 DSS keys ma ta 32) I Dcfnllil I I I I2 13 to 14 I I I keys rkfarlll I (41 01 to 32 I I I I I I I I I I 750H lo 7.StXJ Park hold 17to20 7504 ,,I 7507 Park hokl 21 lo 24 75Ooto7m3- 25 to 28 x04 29 to 32 roolo 15 to 16 I I I - IO 107 - Pagr a03 - mncs I - I I I I I Re~programmed codes I I i I I I 011n I I I I I Addresses (See R-Key FF keys - (01 01 IO 32 lo 321 Iktilrllt Code I Chart I I I I I I 101 e n d Pocket-Sized r--s List of Programming i% I I I I I I ---em ----- ---- -_____ Addresses A 1 I I I I I I 1 I I I I I I I I I I C UFRy 721 t UFm 722 c#FawMtocoLhl 723 I I I I I I I I FFl2(r, fmbon 7976 A”lO(Wb”) I I I I I I I I I I I I I I I I I I I I I I I I I I I L t I __-----------------e--w- -I 102 A P P e n d Pocket-Size IList of Programming r--$&=-- ------------------, I I I I I I I -Iu-IIXII lo 1441~-CONF-U0ch~l~ -&00 to 691r-coti-il6_--chuacun1r__-_ _.__-3r-fco1 to 144l~.160 (0 OOPCONF _ . 416 ..-- chalaclcn)d ---:4r.15 to 918-420NFi15 channcn1r _-_---. -5~.@l 10 64WCONF-I6 &~~trrslR .6U-(I to BJWJONF-(1Ochfuaclersl~ -7U-(I LO 5WCONF-(15 -. \ I I -._ [ chxaclurl~ I I I I I __ -_. -. d&l .__~ name ICI3 to 661 _... - . -_.-___-HKA AIlwcrbut Restdctlon I I Sattia~ --- 0 0 I I _2 11 mtrkllna -31 I rcstmkn .--.--41 I mwll-tk.n 51 I rnll4r4loll ._ -_.-.-_-. _Gil-Ion --- _ -- _-_.--- 0 .-0 - 1 I I I ( 1 ( .roll 0 0 0 I I I 0 1 0 711- -... _ _ ---__ . . - ..-. - 611 rcItrruw __. --I)1 ---- 1 Rs(~lon 7digil dial raWkthn/lyp% P UI 6l ~ Pm-2#- DSS Ccndc) 1 DeQult -. .- i I X A _ -I I A_. A I I I I I I _-- m rP7-l#- E4tas101 -;;yslm qmd -. _.-- I , i t r~uno/Mcuagc r?5- I I I Addresses keecedo Tabk I I I I I I I I I I I I I I I I 103 Pocket-Sized List of Programming Addresses r--- x --------------- ---I A 1 II I I I I I FF7-71-mo1to 14416 Devtlme nts I I -1 I I I f I I I I i I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I 1 I I I I L -----c------------------ -I 104 A P l? e n d Pocket-Sized List of Programming Addresses I C I I I I I I I I I 1 1 Did-Delete P-m-74- I Table &CR) I I I I I I I I I I I I I I I I I I I I I I I I I I I I i I I I I I I I I I I I -1,~(001 10 IUV-(90 L ___-------------__------ lo 99Wl16 dl@lsIL I I I I I I I I -I 105 A p f P e n d i X B CC RuZes and Regulations f 106 ': In compliance with the requirements of Part 68 of the FCC Rules and Regulations for e connection of Terminal equipment to the telephone network, and for your conven- n ience. the following information is presented. d Notifying the Telephone i x Company When connecting or disconnectin Terminal equipment to the telephone network, notify the telephone company of tfl e following: connection line(s), FCC registration number, and ringer equivalence number of the registered Terminal equipment. FCC Registration Model Numbers VB-420 10 (DBS308) VB-42020 (DBS616) Numbers Key System ACKUSA-61853~KF-E ACKUSA-6185~KF-E B Hybrid System ACKUSA-61855~MF-E ACKUSA-61856-MF-E When enabling Pooled Trunk Access, inform the telephone company or a Panasonic service center of the MF-E FCC Registration number. According to FCC rules, Pooled Trunk Access is regarded as one of the distinguishing features of a PBX as opposed to a key telephone system. The REN determines the number of devices you may connect to your telephone line and still have all those devices ring when your telephone number is called. In most, but not all areas, the total RENs of all devices connected to one line should not exceed five (5.0). Contact your local telephone company to determine the maximum REN for . your calling area. Service order code Network address signaling code Facility interface code Required network interface code DIRECT C~NNECTIONTOA PARTYLINE 9.OF E 02LS2 (2 wire/loop RT25c ORCOIN-OPERATEDTELSPHOXE start) LINEIS PROMBITED If you are on a party line, please check with your local telephone company for further information. 107 Should Terminal equipment cause harm to the telephone network. the telephone company shall. where practical. notify the customer that service may be temporarily disconUnued. However, where prior noUce is not practical, the telephone company may temporarily discontinue service forthwith, if such action is reasonable in the circumstances. In case of un-notified temporary discontinuance of service. the telephone company shall: e n d i X 0 Promptly notify the customer of such temporary discontinuance of service. B (B) Afford the customer the opportunity to the temporary disconttnuance. (Cl Inform the customer of the right to bring a complaint to the Commission pursuant to the procedures set out in Part 68 of the FCC Rules and Regulations. (A) Availability Technical including to permit company customer’s 03 of telephone to correct the situation which gave rise information: information on interface parameters and specifications not set by FCC Rules, the number of ringers which may be connected to a particular telephone line Terminal equipment to operate in a manner compatible with telephone commumcaUons facilities, shah be provided by the telephqne company upon request. Changes in telephone and procedures: company communications facilities. equipment, f operations The telephone company may make changes in its communicaUons facilities. equipment. operauons or procedures. where such action is reasonably required in the ’ operaUon of its business and is not inconsistent with the rules and regulations in FCC Part 68. lfsuch changes can be reasonably expected to render any customer’sTerminal equipment IncompaUble with telephone company communications facilities or require modification or alteration of such Terminal equipment or otherwise materially affect its use or performance. the customer shall be given adequate notfce. in writing, to allow the customer an opportunity to maintain uninterrupted service. ; 108 This system is hearing-aid compatible. e n d i x %iEN bX3 EWHMINQEMERQENCTNUMBERSOR B&JUNG TEAT CALLS lro EMEROENCY NUMBERS: B (A) Remain on the line and briefly explain U.3 Program or test emergency numbers early morning or late evening. to the dispatcher only in off-peak the reason for the call. hours: these are usually THE GRANTEE OR ITS Acmm SHALLPROWDETHE USEROFTHE REGISTERED THE FOLLOWING INFORMATION: /I \ (A1 installation. 03 Registered (Cl When a malfunction from the telephone nect all equipment. (D) If connections operation Terminal and repair procedures. equipment in the EQUIPMENT WITH where applicable. may not be used with party lines or coin lines. is indicated the customer shall disconnect the registered equipment line to determine the problem. Until the problem is corrected, discon- other than W25C are needed. contact the local telephone company. 109 A P P 8 n d PLEASE OEBERVE THE FOLLOW~O GUIDELINESTO ASSURE THE SAFE USE OF Yom TELEPHONE (A) This product is an electrical device and can be hazardous if immersed in water. i X 03 To avoid the risk of electrical shock. do not use this unit while in the bathtub. shower. or when wet. lf you accidently drop the unit into water. unplug it first. then retrieve it by pulling the cord. (Cl The telephone temperatures. should not be exposed to heat sources, direct sunlight. extreme moisture, strong vibrations or greasy or dusty environments. (D) Never attempt telephone. to insert (El Never clean the telephone (F) Never install (G) Never install telephone that purpose. (HI Never touch un-insulated telephone wires or terminals been disconnected at the network interface. telephone wires. pins or similar with benzol. paint wiring jacks during objects in the vents or openings thinner a lightning in a wet area unless or other solvent B of the materials. storm. they are specifically unless designed the telephone for line has Warning -This unit generates, uses, and can radiate radio frequency energy. And if not installed and used in accordance with the instructions manual. may cause radio interference. The Unit has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause harmful interference the user at his own expense will be required to take whatever measures are necessary interference. in which case to correct the If necessary, the user should additional suggestions. consult technician The user may find the following booklet prepared This booklet is available the dealer or an experienced radio/television by the Federal Communications locally from FCC regional Commission for helpful: offices. 110 ., ... .. - ndex 111 Index A 211 restriction 51.87, 103 311 restriction 51, 87. 103 411 restriction 51.87. 103 511 restriction 51.87. 103 611 restriction 51.87. 103 7-digit dial restriction/COR types (2 to 6) 50, 51. 54. 87. 88. 103, 104 711 restriction 51.87. 103 811 restriction 51.87, 103 911 restriction 51.87. 103 ABCD inband si.@alhq 27.78.94 Absence messages (5 to 9) 48. 49.86.87. 102. 103 Account code 35.67.70.86, 102 Add table &CR) 57.62.89 AFP 42.45 Alarm indication sigual (AIS) detection 25. 77.93 Alarm LED mode 4.74.90 Alarm notification red 24. 26. 77. 78. 93. 94 yellow 24.25. 77. 78.93. 94 Alarm relay recovery mode. 24.25. 77, 78. 93. 94 Alert tone 4.74.90 Analog port transfer ring interval 4.74.90 Answer key 86. 102 Auy key/pre-programmed codes 45. 46. 83-85. 99- 10 1 Appendix A 73- 105 Appendix B 106-l 10 Area Codes LCR 57.58.88. 104 TRS 50, 52. 56. 87. 88. 103. 104 Attendant 3. 4. 8-13. 18. 19, 42. 45. 74. 86, 90. 102 consoles/flexible feature key assignment 42, 45, 85. 101 feature package (AFP) 42, 45, 85, 101 HOLD-recall ttmer 8, 76.92 Hunt Group recall timer 10. 75. 9.1 intercom HOLD-recall timer 9, 75, 91 transfer recall timer 9. 75. 9 1 voice/tone call 3. 74. 90 overflow 4, 74. 90 override switch 4. 74. 90 park-HOLD recall timer 11, 75, 91 reversion timer 12. 75. 91 transfer extension 4. 74. 90 transfer recall timer 9. 75. 9 1 Auto day mode 20.76. 92 AUTO-FLASH-RED&IL 3.74,90 Auto set relocation codes 37. 67, 68. 70, 80. 96 Automatic Dialers 109 Automatic HOLD (key-bank HOLD) 3,74,90 Automatic pause 31.79.95 Automatic pause after dialiug (1 to 9.0) 6. 7. 75.91 Automatic pause timer 13.75.91 Automatic switch to uight mode 8.75.91 I Y r: e X c B Background music (BGM) 86, 102 BGM (Background music) 86, 102 BLF (busy-lamp field) 4. 74. 90 BLF (extension) delayed ring 4.74.90 BLF port number (EM/24 console stationport number) 35, 77.93 Busy-lamp field (BLF) 4. 74, 90 Busy overridden 35.67.68.77.93 Busy override 35. 67.68.70.71.86, 102 Busy tone (voice mail) 4, 74, 90 Busy tone transmission 27. 78. 94 n C Cable 70, 72 i 112 ‘, Call forward 72.86. 102 /busy 86, 102 /CO line 86. 102 /no answer 86. 102 /no answer/busy 86, 102 /no answer timer 16.75,91 CalI waiting 36, 67.70.86. 102 display/large-display telephone 37. 77. 93 Call Coverage Group 38.4 1.5 1.68. 70. 72, 81.97 covering extension 1 41. 51, 68.81. 97 covering extension 2 41. 51, 68. 81. 97 extensions 41. 97 Call Coverage Group extension tables (1 to 16) 38. 41. 81 Call duration display 3. 74.90 Chart/FF key codes 86. 102 Circuit number (telephone number) 29. 30. Class of Restriction (COR) 50-56.87. 88. 100, 101 Class of sedce setting 51.87. 1038.67.68. 70. 72. 75. 91 CO delayed ringing timer 19.76.92 CO line display after dialing/large-display 37, 77. 91 display during dialing/large-display 37. 77 91 FLASH timer 14, 75. 90 off hook signal 35. 77.91 off hook signal pattern 36. 67. 68. 77. 91 off hook signal volume 36. 67.68. 77. 91 co trunk name 49.87. 103 preference (access code 881 86. 102 Compatibility of the Telephone Network and Terminal Equipment 108 CONF key 42 Connection to a Coin-Operated Telephone Line 107 Connection to a Party Line 107 Copy Mode extensions 34, 63, 89, 102 LED FF keys 63. 89, 102 trunks 63. 89, 102 COR (Class of Restriction) 104 WRSI types 50-56. I 50-56. 87. 88. 103, 87, 88, 103, 104 n d e X D Damage to a telephone line 108 Date 3. 74.90 Day 3.74.90 TRS - all extensions 88. 104 Day 3.74.90 delayed-ring tables 81. 97 riw 81.97 TRS 88.104 Debounce timer 22.77.93 Default charts 74-89 pocket-sized version 90- 105 Delayed-ring capability 4.72 Delete table &CR) 57. 62.89, 105 Detection timers 17. 75. 91 Dial time-out for digits, DID 33, 76.92 Dial pause timer 15.75.91 Dial tone detection 3 1.76.92 Dial tone generation 27.78.94 Dial tone transmission 27. 78. 94 Dialing restriction during an incoming call (TRS) 51. 87. 103 DID confirmation of reset 21.76. 92 dial setting 27. 78. 94 digit dial time-out 33. 76, 92 Immediate or Wink start 32. 76. 92 interdigit dial time-out 33. 76. 92 outside extension 37. 76. 92 reset 21. 76. 92 trunk card 32, 76. 92 trunk lines 28 DID dialing assignment 27.78.94 DID/DNIS emulation 5.74.90 DID/T1 reset 21, 76. 92 Digital pads 23. 77.,93 Digit restrictions (TRS) 52, 88. 104 113 2 1. 32, Direct Inward System Access (DISA) 76.92 Direct Station Select (DSS) 42. 46. 48, 49. 84, 100 DISA enable 32, 76. 92 end timer 32. 76. 92 ID code 32.76. 92 outgoing codes 1 and 2 32, 76. 92 start timer 32, 76. 92 Disconnect timer 22. 76. 92 Display (SSD) 3. 74. 90 DND (Do Not Disturb) 86, 102 DMS dialing assignment 27. 78.94 Do Not Disturb (DND) 86. 102 67.68. 70 D-SLT handset volume level DSS (Direct Station Select) 42. 46, 48. 49.84. 85. 100, 101 extensions 46.84, 100 DSS/72 BLF consoles flexible feature key assignment 46.49.84.85. 100. 101 FF keys 42.46.84 31.76.92 DTMF signal sending time -p-data mode (Xon/Xoff) 5.74.90 flexible feature key assignment 42-44. 83-86 HOLD-recall timer 9, 75. 91 Hunt Group recall timer 11, 75, 91 intercom HOLD-recall timer 18, 75. 91 transfer-recall timer 19. 75. 91 voice/tone caIl 3. 74. 90 keys 42-44, 83-85 name assignment 49.87. 103 number 35.80.96 page groups (00 to 07) 36.80.96 page ring 86. 102 park-HOLD recall timer 12. 75. 91 ports 34, 35-37.80.96 programming 34-37. 80. 96 ring tables 81, 97 ring pattern 67. 68, 70 KTEL 37.80.96 SLT/OPX 37.80.96 transfer-recall timer Extension Module (EM) 35.42.47.77.93 Extension summary 34.38.50.66-70 Extensions - (two or three digits) 86, 102 External Page Interface (Em) page groups 7.8. 75, 91 E F EL (extension line) 83.99 EL/ML keys 43.44.83.99 EM (Extension Module) 35.42.47. 77.93 35.77. EM/24 console station port number 93 Enables DXSA 31. 76. 92 7. 8, 75.91 EPI (external page interface) Exclusive HOLD 3.74.90 Extension 4. 67. 68, 8 1. 97 delayed-ring tables delayed ringing timer 20, 76, 92 digits 3. 74. 90 directory display/large-display telephone 37, 80, 96 FCC Rules and Regulations 106- 110 FFl key - System programming 2-27. 74-78. 90-94 1’F2 key - Trunk programming 28-33.79.95 FF3 key - &tension programming 34-37. 80.96 FF4 key - Ring assignment and Hunt Groups 38-41.81.82. 97, 98 FFS key - Flexible feature key assignment 42-47, 83-86. 99- 102 FF6 key - Name assignment 48.49.87.103 FF7 key - Toll restrictions 50-56.87, 88, 104 FFS key - Least Cost Routing 57-62.88.89. 104. 105 I n d e X 114 FF9 key - Copy mode 63.89. 105 FFlO key - System speed dialing 64.65.89. 105 FF key code chart 85.86, 101.102 First attendant 46. 84, 100 FLASH 3, 74. 90 FLASH timer (CO line) 14. 75, 91 FLASH timer (PDX) 16. 75.91 Flexible feature key assignment 42-44, 83-86 Forced verified account code 35.67. 68. 70. 80.96 Forced LCR restriction 35.67. 68. 70, 80. 96 Fourth attendant 4, 74.90 Frame loss 25. 76.92 Frame loss counter 26, 77.93 Framing format 25. 76, 92 I n url e extensions 81. 97 night CO line / pilot extension ring tables 81.97 delayed-ring 40. 8 1, 97 no answer 20, 76, 92 pilot extension 40. 67. 68. 81. 97 pilot name 40. 67.68.81.97 recall timers attendant 10, 75. 93 extension 11. 75. 93 search methods 4.67.68.81.97 tables (1 to 8) 38. 40. 8 1. 97 transfer extension 40.67. 68. 8 1, 97 transfer timer 40. 8 1. 97 Hunt Groups 70. 72, 81.82.97.98 X I G Glare timer immediate wink start Group pickup Guard timer start 22. 77. 93 22. 77. 93 86. 102 22. 77. 93 H Headset mode 86. 102 Hearing-aid compatibihty HOLD 3. 74.90 automatic exclusive system HOLD-recall timers attendant 8. 75, 91 extensions 9. 75.91 Hour 3 Hunt Groups 109 day CO line / pilot extension ring tables 81.97 delayed-ring 40. 8 1, 97 Idle display / large-display telephone 37. 80.96 IDT(intercom dial tone) 37.86. 102 LDT (laqIedispl& 37 Incoming calls restriction (TRS) 5 1,87. 103 Incoming detection timer 22. 77. 93 Incoming Diahng Method 27.78.94 Incoming ground detection timer 17.75. 91 Incoming ring delay timer 15. 76. 92 signal pattern 3 1, 76. 92 timer 14. 76. 92 Incoming ring 39.81.97 day rinR delayed day night night ring Incoming signaDng class 27. 78,94 Index 111 Instructions 1. 2. 28. 34, 38. 42. 48. 50. 57.’ 63. 64. 66. 69. 73, 106. 111 4 Intercom busy tone display 37. 80. 96 / large-display telephone 115 call status display (IDT) / large-display telephone 37. 80, 96 dial tone (IDT) 37. 80. 96 key 86, 102 off hook display / large-display telephone 37, 80, 96 ring signal 81, 97 transfer 86. 102 Intercom Long-distance 5. 74. 90 Loop keys hmlti-liue) hop start, ground 43.83.99 start, n d . or DID truuk cards e 32. 76, 92 Loop start trunk card X 32, 76.92 M timers attendant 17, 18. 76. 92 HOLD recall 17. 76. 92 transfer recall 18. 76. 92 extensions 18, 19. 76.92 HOLD recall 18.76.92 transfer recall 19, 76.92 Intercom MC0 continuous 45.46.84.85. Meet-me answer 86. 102 Message waiting 86. 102 3.74.90 Mmltes 3, 74. 90 (SLT FLASH control) call (TRS) 51.87. 100, 101 answer cancel set tone International 103 ML/EL keys ML/MC0 Month K 83.99 separation 3.74.90 Multi-line J. calls 37.80.96 key assigument 43.44.70. 72, 83.99 Key Plan 34. 38. 48. 66. 69. 70. 71 Key bank (automatic) HOLD Multiple DID 5. 74.90 Mute key 86. 102 f- 3.74.90 N L Name Large-display 87.96, telephones 4.36, 37, 74. 80. 103 and message storing 48.49.87. Name assignment 48.49.87. Network sync source recovery 103 timer 103 22. n 76, 92 LCR add table 57. 62. 89. 105 area codes/office codes 57. 58.88, 104 delete table 57. 62, 89. 105 forced 35. 67. 68, 70. 80. 96 office codes/special area codes 57. 59, 88. 104 time bands 88. 104 time priority tables 57. 58. 60, 88. 104 trunk groups 57.60.61,88, 104 trunk ports 88. 104 LCR (Least Cost Routing) Least Cost Routing Line coding format Lockout code 102 28.57-62.86. 28. 57-62, 86. 102 wiw automatic switch 8 /day 82.84.98. 100 delayed-ring tables 82. 98 key 86,102 ring 39.75.91 TRS 55.86 all extensions 55.88 Non-appearance Number CO line HOLD system) 3.74.90 of channels used (exclusive/ . 24. 25. 77.93 f (LCR) 24. 25, 77. 78. 93. 94 35. 67.68. 70.74.90 116 Photocopying Wet extension 0 I 1 (Hunt Group) 40. 81.82.97, 98 Off hook Office signal (CO line) 36.80.96 LCR TRS 57.58 50. 52. 56 trunk Ports (9, 81 to 86) 70 24, 25. 77. 78, 93. 94 OrQinal forms 1.2.28. 57. 63. 64.66.69. Outbound ground Outgoing Outpulse 34, 38. 42, 48. 50. timer 17. 75.9 1 signaBn% class 27.78.94 delay timer 22. 77, 93 Out of sync Overrides name assignment names (90 to 99) - large display PSD (personal 86.89. SSD) X PSD 25.26.77,78.93,94 TRS (allows settings 28, 31. 86. 102 2-105 73, 106. 111 detection access (MCO) group Pre-programmed codes 45.46. 83-85, 99- 10 1 Reface 1 Prime line preference 35.67. 68. 70.86. 102 Private line port number 31 Product SafetJr 110 Programming addresses - FFl to FFlO Keys OHCA answerback 49. 87. 103 Onhook transfer 3, 74.90 One-touch dialing 3.74.90 Operating mode during alarm condition 3.74.90 speed 99 dial) 49.87. 103 36.43.49.64.65. 102. 105 Pulse or DTMF P c Pooled codes dial 31. 76. 92 R 1 Page groups (00 to 07) extensions relay 36.67.68. 72.86 7. 8. 75. 91 Page zones 70.84.85. 100, 101 Page call display/large-display Pa@qj duration Parity check (SMDR) Park-H&I key retrieve 84,85, Park-HOLD recall attendant telephone 5.74.90 100, 101 11, 75. 91 extensions 12, 75.91 after dialing 1 to 9,OI 7, 75. 91 (automatic) access codes FLASH timer Permanent 13. 75. 91 5. 6. 75. 91 16.75.91 call forward 37.67.68. 70.80.96 extension 37, 67.68. 70, 80. 96 Personal speed dial (PSD) 36.43.49.64.65. 86,89. 102. 105 Radio interference 110 RAl-A baud rate switch 5.74.90 RAI-B baud rate switch 4. 74.90 Recall timers 2. 8-12, 38. 75, 91 Red alarm counter 22.77.93 Red alarm detection timer 24.26, 77, 78. 93.94 Red alarm recovery detection timer 24.26. 77, 78, 93. 94 timers Pause (automatic Pause-timer PBX 37 5.74.90 6. Red alarm relay control 25.77.93 Redial 3. ?4 Registering equipment 107 Relay (page groups) 7.8. 75. 91 Release acknowledge timer 22.77.93 Remote loopback detection 24.25. 77.78. 93.94 Remote Maintenance Code 19. 75.91 Responsibility of Manufacturer of Registered Equipment 109 Restriction on maximum digits dialed 5 1. 87, 103 Reversion timer (attendant) 12. 75 n d e Ring assignment and Hunt Groups 38.39. 81. 82. 97, 98 Ring assignments 38.40.67.68, 70, 81.82, 97.98 Rw? signal delay timer 14, 75, 91 incoming 31. 76. 92 pilot number and CO line 39.8 1.97 Ring timer (incoming) 14.81.97 Ringback tone with busy signal 37.67.68. 80.96 Ringback transmission 27, 78.94 Ringer Equivalence Number (REN) 107 Ringing Une preference 36. 67. 68, 70. 80. 96 S Save/repeat 86. 102 dial store Second attendant 4. 46. 74.90 Signal loss counter 25.26. 77, 78.93. 94 Single line telephone (SLT) 3. 14, 74. 75. 90.91 Slip counter 24. 26, 77. 78. 93.94 SLT FLASH control 3, 74.90 hook flash 37.67.68.70.80.96 onhook FLASH timer 14. 75.91 SLT (single line telephone) 3. 14. 74. 75. 90.91 SLT DISA ringing pattern 5.74.90 SMDR baud rate 5. 74. 90 data length 5, 74. 90 print mode 1 5.74.90 print mode 2 (long distance/local calls) 5. 74. 90 print mode 3 (titles and TN data) 5. 74. 90 printout/incoming calls 36. 67. 68, 70 stop-bit length 3. 5. 74. 90 timer 16/30 3. 74.90 lTY parity check 4, 74. 90 TTY parity type 4.74.90 Software versions 1 1.0. 2.0 - B card 3.0. 3.1 - A card Special area codes LCR 57. 59,88,89. 104. 105 TRS 50. 53, 56.87. 88. 103. 104 Special office codes LCR 57,59,88,89, 104, 105 TRS 50. 53. 56.87. 88. 103. 104 Speed dial list 48.64.65.89. 105 Splash tone busy override 4. 74. 90 voice call 4. 74, 90 SSD display mode 3.74.90 name assignment (00 to 89) / large-display telephones 4, 49. 87. 103 toll restriction override 3, 74.90 SSD (system speed dial) 2.3.4.48.49. 64, 65. 74. 86. 89. 90. 102. 105 Stacked calls (attendant overflow) 4.74.90 Station lockout code 35.67.68.70.86. 102 Stored codes 21 Snbmodes 2.34 Summary key plan 71.72 Synchronization setting first sync source 22.76.92 second sync source 22.76.92 third sync source 22. 76, 92 Sync loss counter 25, 26. 77. 78. 93.. 94 System HOLD 3.74.90 System programming 2-27. 76.92 ID code 21. 75.91 System size 2 1. 76.92 System speed dial (SSD) 2.3.4.48.49, 64. 65, 74. 86, 89. 90, 102. 105 I n d e X T Tl alarm keys 43.44.86. Tl port class station 37. 80. 96 trunk 33.79.95 / 102 118 (’ Talk back key 86, 102 Telephone types 34.35.80.96 Telephone line system (trunk type) 3 1. 76. 92 Third attendant 4. 74. 90 Time 2. 3. 74. 90 Time bands (LCR) 59, 88, 104 Time priority tables (LCR) 57. 58. 60. 88. 104 Timers attendant HOLD-recall 8, 75. 91 Hunt Group recall 10, 75, 91 intercom HOLD-recall 17, 75. 91 transfer-recall 18. 75. 91 park-HOLD recall 11.75.9 1 reversion 12. 75, 9 1 transfer-recall 9. 75. 9 1 automatic pause timer 13.75.91 call forward/no answer 16.75.91 CO he FLASH 13. 75.91 dial pause 15.75, 91 DISA end 32.76. 92 DISA start 32, 76, 92 extensions HOLD-recall 8, 75. 92 Hunt Group recall 10. 75. 92 intercom HOLD-recall 18. 75. 91 transfer-recall 18. 75, 9 1 incoming ground detection 17. 75. 91 incoming ring delay 15. 75. 9 1 outbound ground detection 17. 75.9 1 PBX FIASH 16.75.91 SLT onhook FLASH 14.75.91 trunk disconnect 32, 76. 92 unsupervised conference talk-time 13. 75, 91 Wink start (DID) 32, 76, 92 Titles 5, 74. 90 Toll Restriction System (TRS) 3, 50-56. 67, 68. 87. 88. 103. 104 Tone busy (voice mail) 4, 74. 90 Tone call 3.86. 102 Tone pattern (incoming ring signal) 3 1. 76. 92 Transfer extension (attendant) 4. 74: 90 Transfer-recall timers attendant 9. 75. 91 extension 10.75.91 TRS area codes/of&e codes 50, 52. 87.88, 103. 104 block mode/area codes (1 to 4) :,I,cCOR types (3 to 61 56. 88, 104 block mode/of&e codes (5 to 8) COR types (3 to 6) 56.88. 104 block mode/special area office codes (13 to 16) 56, 88, 104 COR types (3 to 6) 56, 88, 104 block mode/special office codes (9 to 12) COR types (3 to 6) 56.88, 104 COR 70.87.88, 103. 104 day assignment 50. 55. 67. 68. 88, 104 international calIs 5 1.87, 103 night assignment 50. 55.67.68.88, 104 override 3.87.88. 103. 104 special area code table 50, 53.87. 103 TRS (toll restriction system) 3. 50-56. 67. 68, 87, 88. 103. 104 Trunk class 24.25.77.93 Tmnk mode 27.78.94 L d e X -POqueueing 86. 102 Trunk selection 32.79. 95 Tnmk-to-trunk conferencing 2. 13. 31, 75, 76.91.92 Trunk type 26.78,94 (unsupervised) disconnect timer 32. 76. 92 features list 28.31-33, 76. 92 LCR group order 61, 89. 105 group settings 28.88,89. 104. 105 group tables 60. 61. 88.89. 104, 105 lines 28.76.92 names 29.30. 49. 87. 103 port lists 28-30.76.92 port settings 31. 32. 76. 92 119 piogramrning 28-33 setting 3 types (CO line/PBX line) use 31. 76. 92 lTY data . 3 1, 76.92 I n d e i 5.74.90 U 7. 75.91 UNA (Universal Night Answer) Unattended (unsupervised) conference 2. 13. 31. 35. 67. 68, 75, 76, 91, 92 Universal Night Answer (UNA) riug pattern 7. 75, 91 Unsupervised conference extension capability 35. 75. 91 talk-time 2, 13. 75.91 trunk capability 2, 3 1. 76. 92 V Verified Verified Account Account Codes 8.75.91 Code Toll Restriction 8, 75.91 Voice call Voice mail 3. 74. 86.90. (busy tone) 102 4. 74. 90 W Whk Wink signal start detection timer start timer @ID) 32.79.95 22.77.93 n Yellow alarm couuter 25.26. 77. 78.93.94 Yellow alarm detection timer 24.26.77. 78. 93.94 Yellow alarm notification 24.26.77.78.93, 94 Yellow alarm recovery detection timer 24, !’ 26. 77. 78. 93. .94 Yellow Year alarm relay control 25. 77.93 3.74.90 120 1i-V jiri !__-_ /;.--;I-_--. jr---~ , --- Operation Section 700 FCC Warning This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instruction manual, may cause interference to radio comrnunications. This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own expense will be required to take necessarymeasures to correct the interference. Battery Recycling Statement I The following statement applies if you purchased backup batteries with your system. The product you have purchased contains rechargeable batteries. The- batteries are recyclable. At the end of their useful life, under various state and local laws, it may be illegal to dispose of these batteries into the municipal waste stream. Check with your local solid waste officials for details on recycling options or proper disposal. The information contained in this document is subject to change without notice and should not be construed as a commitment by the Panasonic Communications & Systems Company (PCSC). PCSC reserves the right, without notice, to make changes to equipment design as advances in engineering and manufacturing methods warrant. The software and hardware described in this document may be used or copied only in accordance with the terms of the license pertaining to said software or hardware. Reproduction, publication, or duplication of this manual, or any part thereof, in any manner, mechanically, electronically, or photographically, is prohibited without permission of the Panasonic Communications & Systems Company (PCSC). @Copyright 1993 by Panasonic Communications & Systems Company All rights reserved. About This Manual Software Versions Covered by This Manual This manual covers all versions of CPC-A and CPC-B software through CPC-B Version 4.0. Differences in feature availability or operation are noted within each feature description. If you are using this manual for a single DBS system, make note of its software version in the following table. This note may be referenced by technicians or owners of the system. SofrWare version information for systems shipped with this document CPC Model: Software Version: Organization This manual contains detailed descriptions of DBS features. The feature descriptions are organized according to the following categories: Feature Categories Description System Features System Features are either available on a system-wide basis or aid in the overall administration of the DBS. Attendant Features Attendant Features assist the attendant in serving as a central answering point. In addition, attendant features also provide special capabilities for monitoring and programming extensions. Key Telephone Features Key Telephone Features are available to DBS key phones. DBS key phones are proprietary digital sets that provide feature access through a combination of feature keys and access codes. Digital Single-Line Telephone (DSLT) Features DSLT Features are available to Digital Single-Line Telephones. DSLTs provide digital audio quality and limited feature key access in a single-lute set. Single Line Telephone Features SLT Features are available to industry-standard 2500 sets. Since SLTs are not equipped with feature keys, most features are accessed by using the dialpad and/or’ the switchhook. Purpose The purpose of this manual is to provide an overview of feature operation and requirements. Where applicable, the following types of information are provided for each feature. Types of information Purpose Description The Description section provides an overview of how the feature works and, in some cases, what it is typically used for. Operation The Operation section includes step-by-step instructions on how to use the feature. Hardware Requirements This section lists any special hardware that is required to use the feature. Related Programming The Related Programming section lists the programming subsystems associated with the feature. Considerations This section provides details on feature interactions and limitations. ii Table of Contents System Features Account Codes.. .......................................................................................................................... 2 Non-Verified Account Codes ................................................................................................. 2 Verified Account Codes.......................................................................................................... 4 6 Auto Day Mode .......................................................................................................................... :-. Auto Set Relocation .................................................................................................................... 7 Background Music.. .................................................................................................................... 9 Call Forward ID Code for Voice Mail.. .................................................................................... 10 Centrex/PBX Compatibility ...................................................................................................... 12 Direct Inward Dialing (DID) .................................................................................................... 13 Direct Inward System Access (DISA) ...................................................................................... 14 Distinctive Ringing ................................................................................................................... c-16 . Door Phone ............................................................................................................................... 17 DP to DTMF Signal Conversion .............................................................................................. 18 Independent Timers .................................................................................................................. 19 Least Cost Routing (LCR) ........................................................................................................ 20 Music-on-Hold .......................................................................................................................... 21 Night Service ............................................................................................................................ 22 Off-Premises Extension ............................................................................................................ 24 Paging ....................................................................................................................................... 25 Power Failure Transfer ............................................................................................................. 27 Station Class of Service ............................................................................................................ 28 Station Hunting ......................................................................................................................... 29 Terminal and Circular Hunting ............................................................................................. 29 Station Hunting (CPC-B Version 2.0 or higher) ................................................................... 3 1 Station Message Detail Recording (SMDR). ............................................................................ 34 Tl Interface.. ............................................................................................................................. 36 Toll Restriction ......................................................................................................................... 38 Trunk Name Assignment.. ........................................................................................................ 41 Trunk Queuing .......................................................................................................................... 42 Universal Night Answer ........................................................................................................... 43 Voice Mail Ringing .................................................................................................................. 45 Waking TRS Class of Service ...................................................................... Z.......................... 45 Attendant Features Attendant Assignment of Speed Dialing .................................................................................. Attendant Busy Override .......................................................................................................... Attendant Call Park ................................................................................................................... Attendant Control of Absence Messages, Call Foiwarding, and DND .................................... Attendant-Controlled Text Assignment.. .................................................................................. Attendant Groups.. .................................................................................................................... Dial Tone Disable ..................................................................................................................... DS972.. .................................................................................................................................... Headset Operation ..................................................................................................................... Station Lockout Code Assignment.. ......................................................................................... System Time and Date Control ................................................................................................. Traffic Measurement ................................................................................................................. Walking COS Confutation ..................................................................................................... Key Telephone 50 51 52 54 55 58 59 60 62 63 64 66 68 Features Absence Message...................................................................................................................... 70 Busy Override ........................................................................................................................... 73 Call Coverage Groups ............................................................................................................... 74 Call Forwarding ........................................................................................................................ 76 Call Hold ................................................................................................................................... 80 Exclusive Hold.. .................................................................................................................... 80 System Hold .......................................................................................................................... 81 . CallPark ................................................................................................................................... 83 Call Pickup ................................................................................................................................ 85 Direct Call Pickup.. ................................................................................................................ 85 Group Call Pickup ................................................................................................................ 86 Call Transfer ............................................................................................................................. 88 Blind Transfer ....................................................................................................................... 88 Screened Transfer ................................................................................................................. 90 Call Waiting .............................................................................................................................. 92 Call Waiting/OHVA Text Reply .............................................................................................. 95 Camp-on .................................................................................................................................... 96 CO Line Key Trunk Access ...................................................................................................... 98 Conference Calls ....................................................................................................................... 99 Dial “0” for Attendant.. ........................................................................................................... 101 Direct Trunk Access ............................................................................................................... 102 iv , Do-Not-Disturb (DND) ............................................................................................................103 EM/24 Console ....................................................................................................................... 105 Flexible Function (FF) Keys.. ................................................................................................. 105 Handsfree Answerback ........................................................................................................... 111 Intercom Calling ..................................................................................................................... 112 Last Number Redial ................................................................................................................ 115 Line Appearances ................................................................................................................... 116 Extension Line (EL) Appearances...................................................................................... 116 Direct Line (DL) Appearances............................................................................................ 118 Multi-CO (MCO) Appearances .......................................................................................... 119 Multi-Line (ML) Appearances............................................................................................ 120 ML/MC0 Separation .............................................................................................................. 122 Meet-Me Answer .................................................................................................................... 123 Message Waiting/Callback Request ....................................................................................... 124 Off-Hook Voice Announce (OHVA). ..................................................................................... 127 One-Touch Keys ..................................................................................................................... 129 Onhook Dialing ....................................................................................................................... 133 Pooled Trunk Access .............................................................................................................. 134 Prime Line Preference ............................................................................................................ 136 Private Line ............................................................................................................................. 137 Reminder Call ......................................................................................................................... 139 Saved Number Redial ............................................................................................................. 140 Speed Dialing .......................................................................................................................... 142 Personal Speed Dialing.. ..................................................................................................... 142 System Speed Dial .............................................................................................................. 146 Station Lockout ....................................................................................................................... 148 Trunk-to-Trunk Transfer.. .............................................................;...I..................................... 149 DSLT Features Absence Message .................................................................................................................... Busy Override ......................................................................................................................... Call Forwarding ...................................................................................................................... Call Hold.. ............................................................................................................................... Call Park ................................................................................................................................. Call Pickup .............................................................................................................................. Direct Call Pickup ............................................................................................................... Group Call Pickup .............................................................................................................. V 152 154 155 158 159 160 160 .161 Call Transfer ........................................................................................................................... 162 Blind Transfer ..................................................................................................................... 162 Screened Transfer ............................................................................................................... 163 Call Waiting ............................................................................................................................ 165 Camp-on .................................................................................................................................. 167 Conference Calls ..................................................................................................................... 168 Dial “0” for Attendant.. ........................................................................................................... 169 Direct Trunk Access ............................................................................................................... 170 Do-Not-Disturb (DND) ........................................................................................................... 171 Intercom Calling .......................................................................................................................172 Last Number Redial ................................................................................................................ 173 Meet-Me Answer .................................................................................................................... 174 Message Waiting/Callback Request ....................................................................................... 175 Off-Hook Voice Announce (OHVA) ...................................................................................... 176 Onhook Dialing ....................................................................................................................... 178 Pooled Trunk Access .............................................................................................................. 179 Reminder Call ......................................................................................................................... 180 Saved Number Redial ............................................................................................................. 181 Speed Dialing.. ........................................................................................................................ 182 Personal Speed Dialing ....................................................................................................... 182 System Speed Dial .............................................................................................................. 184 SLT Features Absence Message.. .................................................................................................................. 186 Busy Override ......................................................................................................................... 1.88 CaIl Forwarding ...................................................................................................................... 189 Call Hold.. ............................................................................................................................... 192 Call Park ................................................................................................................................. 193 Call Pickup.. ............................................................................................................................ 194 Direct Call Pickup.. ............................................................................................................. 194 Group Call Pickup .............................................................................................................. 195 Call Transfer ........................................................................................................................... 196 Blind Transfer ..................................................................................................................... 196 Screened Transfer ............................................................................................................... 198 Call waiting ............................................................................................................................ 200 Camp-on .................................................................................................................................. 202 Conference CalIs.. .................................................................................................................... 203 Dial “0” for Attendant.. ........................................................................................................... 205 Direct Trunk Access ............................................................................................................... 206 vi Do-Not-Disturb (DND). .......................................................................................................... ,206 Intercom Calling ..................................................................................................................... 208 Last Number Redial ................................................................................................................ 209 Meet-Me Answer .................................................................................................................... 210 Message Waiting/Callback Request ....................................................................................... 211 Off-Hook Voice Announce (OHVA). ..................................................................................... 212 Pooled Trunk Access .............................................................................................................. 214 Speed Dialing .......................................................................................................................... 215 Personal Speed Dialing.. ..................................................................................................... 2 15 System Speed Dial .............................................................................................................. 215 vii Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, Version 4 Chapter 1. System Features This chapter contains detailed descriptions of DBS System Features. System Features are either available on a system-wide basis or aid in the overall administration of the DBS. Section 700, Feature Operation Issue 1. July 6, 1993 Account System Features CPC-B. Version 4 Codes You can assign account codes to clients to facilitate billing and to track call dates and times, numbers called, and outside line numbers used. This information is then printed for each account in the SMDR record. Non-Verified Account Codes (CPC-A and CPC-B Versions Prior to 3.1) Description In CPC-A and CPC-B Versions prior to 3.1, account codes are not verified. Nonverified account codes can beforced or voluntary, depending on extension programming. With voluntary account codes, the user is not forced to enter an account code before making a call. With forced account codes, the user must enter an account code before accessing an outside line. Non-verified account codes can be assigned to incoming and outgoing calls. To assign an account code to an outgoing call, the user enters the account code before making the call or during the call. To assign an account code to an incoming call, the user enters the account code during the call. To enter an Account Code before dialing: 1. Press the ON/OFF key. l You will hear the intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press the AUTO key, then press “#.” l “Enter Account #,’ will appear on the display. l If you are using a Single Line Telephone (SLT), dial “#7.” 3. Enter the Account Code (up to 10 digits). 4. Press 2.” 0 “Entered Account w” will appear on the display. 2 System Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 5. Press a vacant CO key or dial a trunk access code. 6. Dial the telephone number. To enter an Account Code during an outside call: 1. Press the AUTO key. 2. Press ‘Y#.” “Enter Account #I” will appear on the display. 3. Enter the Account Code (up to 10 digits). l The Account Cede entered will appear on the display. 4. Press “#.” Hardware Requirements l An SMDR printer or external call accounting system is required to collect account code records. Related Programming l FF3 (Extension): Forced Account Codes l SLTs cannot assign account codes during a call. Considerations 3 Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-6, Version 4 I Verified Account Codes (CPC-B, Version 3.1 or higher) Description Extensions with the Verified Account Codes feature enabled are restricted from making outside calls without fist entering a valid Account Code. After a valid Account Code is entered, the Toll Restriction Service (TRS) type assigned to the code is substituted for the extension TRS type, thus temporarily allowing calls based on the new TRS type. Extensions with the Verified Account Codes feature disabled can place outside calls based on the TRS type assigned to the extension. If a user wishes to place a call that would normally be restricted at the extension, a valid Verified Account Code can be entered to upgrade the TRS type assigned to the extension. Operation 1. Pick up the handset. You will hear the intercom dial tone from the handset. 2. Dial “# 11.” 3. Enter the four-digit Account Code. 4. Press “#.” You will hear intercom dial tone. 5. Press an available CO key or dial a trunk access code. You will hear outside dial tone. 6. Dial the telephone number. The Verified Account Code TRS type will remain in effect until the call is completed. 4 Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, Version 4 Related Programming l FFl (System): Verified Forced Account Codes l FFl (System): Toll Restriction for Verified Forced Account Codes l FF3 (Extension): Verified Forced Account Codes l FF7 (TRS): Toll Restriction Settings Hardware Requirements An SMDR printer or external call accounting system is required to collect account code records. l Considerations l Verified account codes are for outgoing calls only. l The maximum number of verified account codes is 100. l Each verifkd account code must consist of 4 digits. l “0000” cannot be used for a verified account code. l Verified account codes do not override station lockout. * Verifkd account codes do not override Least Cost Routing (LCR) settings. l With CPC-B Version 3.1 or higher, non-verified account codes can be used. However, they can only be used on a voluntary basis. Forced non-verified account codes are not available with CPC-B 3.1 or higher. Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-8, Version 4 i Auto Day Mode (CPC-B Version 4.0 or higher) Description Auto Day Mode allows the DBS to go into day mode automatically. The DBS can also be programmed to go into night mode automatically (see “Night Service,” page l-22). If only one of the auto modes is turned on, the NIGHT key is used to turn off the auto mode. For instance, if night mode has been activated automatically, the attendant must press the NIGHT key to go into day mode. If only one of the auto modes is turned on, the NIGHT key can also be used to go into an auto mode before the scheduled time. If both auto day and auto night modes are turned on, the attendant NIGHT key cannot be used. Related Programming l FFl (System): Auto Day Mode Start Timer l FF1 (System): Auto Night Mode Start ?imer Considerations l l l If both auto modes are set, the starting times must differ by at least one hour. When one auto mode is turned on, the mode cannot be reset by the NIGHT key until 3 minutes after the auto mode is activated. (When both auto modes are set, the MGHT key cannot be used.) If a NIGHT key is not assigned, the accesscode #52 can be used instead. 6 Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-8, Version 4 Auto Set Relocation (CPC-B Version 3.1 or higher) Des&p tion With Auto Set Relocation, the program settings of one extension can be relocated to another extension. Auto Set Relocation is commonly used when extension users want to “trade” work areas. For example, if Extensions “A” and “B” are going to switch office locations, auto set relocation enables them to also switch telephone settings without reprogramming. Operation Before a phone can be relocated, it must be assigned an auto set relocation code. See “Programming Requirements” for the associated program address. The following example illustrates how the program settings for extensions 200 and 300 could be switched. To Transfer Extension Settings from 200 to 300: 1. At extension 200, pick up the handset. 2. Press “#lO.” 3. Dial extension number 300. 4. Enter the four-digit auto set relocation code assigned to extension 300. 5. Replace the handset. l l All programmed station features, TRS, and LCR settings from 200 will be transferred to 300. Extension 300 will be placed out of service. 7 Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, Version 4 To Reactivate Extension 300: 1. Unplug the extension cable from 300. 2. Reconnect the cable. Extension 300 will now assume all station features, TRS, and LCR settings that were initially assigned to 200. Related Programming l FF3 (Extension): Auto Set Relocation Code l The following types of data can be transferred using this feature: Considerations - TRS type settings - Ring settings (trunk line, remote ringing, day/night, DID) - FF key data - Extension numbers and names - Absence messages - Call forward settings - Message waiting - All settings and data defined by programming. l Settings may not be transferred between extensions of different types. In other words, an SLT and a KTEL cannot exchange program settings- * Attendant 1 is excluded from this feature. Section 700, Feature Operation Issue 1. July 6, 1993 Background System Features CPC-B, Version 4 Music (All Versions) Des&p tion If your system is set up to provide Background Music, music can be played from the speakers of idle telephones. If a call is made to an extension receiving Background Music, the music will stop and the phone will ring. Background Music will also be interrupted when the phone goes offhook. The system can also provide music-on-hold using the background music source or a separate music source. If music-on-hold is provided, callers automatically hear music when they are placed on hold. (See page 1-21 for more information on Music-onHold.) Operation To turn Background Music on: 1. Press the ON/OFFkey. l You will hear the intercom dial tone from the speaker. l The 2. Dial ON/OFFLED will light. “#53.” “BGM ON” will appear on the display. 3. Press the ON/OFFkey. The ON/OFF LED will go off. To turn Background Music off: 1. Press the ON/OFFkey. l You will hear the intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Dial “#53.” “BGM OFF+’ will appear on the display. 9 System Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 3. Press the ON/OFF key. l The ON/OFF LED will go off. l The date and time will appear on the display. Related Programming l FFl (System) Station Class of Service (CPC-B 3.1 or higher) l FF3 (Extension) Class of Service (CPC-B 3.1 or higher) Hardware Requirements l l The music source must be purchased separately. It is not provided with the DBS. If a single music source is used for both music-on-hold and background music, the music source connects to the CN5 on the DBS. If a separate music source is used for background music, it connects directly to the SCC card. Seeinstallation (Section300) for instructions. l The input impedance for the music source is 1Okohms. l The maximum input level is 10 dB. Call Forward ID Code for Voice Mail (CPC-A Version 3.1; All CPC-B Versions) Des&p tion Call Forward ID Code for Voice Mail allows users to call forward to a third-party voice mail system. The ID Code sends the digits that are required by the Voice Mail to identify the DBS extension and allow it to retrieve messages. With CPC-A or CPC-B Version 1.0, you can only set the ID Code from the phone that will be forwarded. Beginning with WC-B Version 2.0, ID Codes can be set from any key phone. 10 System Features CPC-6, VeFsion 4 Section 700, Feature Operation Issue 1. July 6, 1993 Operation To set a Call Forward ID Code for Voice Mail: 1. Press the PROG key. 2. Press the AUTO key. 3. Press “*.” 4. If you are using CPC-B Version 2.0 or later, enter the extension number that will be forwarded. If you are using CPC-A or CPC-B Version 1.O,go to Step 5. 5. Enter up to 16 digits (0 - 9) for the mail box ID code. (Press the REDIAL key to insert a pause.) 6. Press the HOLD key. i To clear the ID Code: 1. Press the PROG key. 2. Press the AUTO key. 3. Press “*.” 4. Enter the extension number. 5. Press the HOLD key. 11 System Features CPC-6, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 CentrexlPBX Compatibility . (CPC-A Version 3.2 or higher; CPC-B Version 2.1 or higher) Description Centrex Compatibility allows the DBS to be connected to centrex or PBX lines. The DBS supports up to 8 access codes for dialing centrex or a PBX. These access codes allow the DBS SMDR output to exclude the number dialed to reach a centrex or PBX line. The DBS also supports transmission of a “flash” signal over the centrex or PBX link. Related Programming l FFl (System): PBX Access Code l FF2 (Trunks): Central Offrce Line Type l FF8 (Least Cost Routing): Add Table Considerations l The LCR Add Table can be used to prefix digits for outgoing calls through Centrex. 12 Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-6, Version 4 Direct Inward Dialing (DID) (CPC-B Version 2.0 or higher) Description The Direct inward Dialing (DID) feature allows a station to have a dedicated direct number. The dedicated number allows the calls to be made directly to the station, without the caller going through the attendant. Prior to CPC-B Version 3:1, only one DID number could be assigned to a station. Beginning with CPC-B Version 3; 1, one DID number can be assigned to several stations, and one station can have more than one DID number. Lf a DlD number is assigned to more than one station, incoming calls to the DlD number ring at all the assigned stations simultaneously. Related Programming l FFl (System): Multiple DID (CPC-B Version 3.1 or higher) l FF3 (Extension): Extension DID Number (CPC-B Version 2.0 to 2.16) Hardware Requirements The DID trunk card is required. Each DID truck card provides 8 ports. l The DID trunk card requires an external 48V power supply. See Installation (Section300) for instructions. l Considerations The DBS supports 4-digit, dial-pulse DID. l l l DID numbers must be between 0000 and 9999. Beginning with CPC-B Version 3.1, a maximum of 500 DID/extension settings is allowed. 13 System Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Direct Inward System Access (DISA) . (All Versions) Direct Inward SystemAccess(DISA) allows off-site usersdial-in accessto the DBS. UsersaccessDISA by dialinga 7digit numberassignedto a DISA trunk. For securityreasons,oneincomingDISA codeandtwo outgoingDISA codescanbe assigned.If assigned,theincomingcodemust beenteredassoonasthe DISA trunk answers.If an outgoingcode(s)is assigned,the outgoingcode(s)must be entered beforethe userdials an outgoingcall. Operation 1. Dial the DISA trunk number. 2. Onceyou heardial tone from the DBS, enterthe 4-digit DISA code. If the incomingDISA code is not programmed,you canproceedto the next step. 3. If you’re dialing anextensionwithin the DBS, dial the extensionnumber.If you’re dialing an outsidenumber,go to the next step. 4. Dial #7 plus the 4-digit Outgoing DISA Code(s). Up to two outgoingDISA codescan beassignedfor securitypurposes. However,the outgoingcodesare optional,soyou may not be requiredto dial a codeafter the #7. 5. Dial the trunk groupnumberyou want to use(81-86 or 9). 6. Dial the desiredtelephonenumber. 14 ( System Features CPC-9, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Related Programming l FFl (System): DISA ID Setting l FFl (System): DISA Outgoing Code 1 l FFl (System): DISA Outgoing Code 2 l FF2 (Trunk): DISA Port Enable l FF2 (Trunk): DISA Start Time l FF2 (Trunk): DISA End Time To program an incoming code from an Attendant Phone: In addition to the DISA ID Setting in FFl, the following procedure can be used to program an incoming code. 1. Press the ON/OFF key. l You will hear the intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press the CONF key. 3. Dial ‘W.” 4. Enter the DISA code. 5. Pressthe HOLD key. 6. Pressthe ON/OFF key. l The ON/OFF LED will go off. 15 Sediori 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, Version 4 Hardware Requirements l An MFR card is required for DISA. The MFR card is required to detect DTMF tones entered via the DISA connection. Considerations l l DISA can be used access extensions as well as outside numbers. Once an incoming DISA code is entered, you cannot blank it out without entering the programming mode. * Busy override cannot be used for a DISA line. l Distinctive With CPC-A and CPC-B Versions 2.0 to 2.1, DISA calls cannot accesshunt groups. Ringing (CPC-B Version 3.1 or higher) Des&p tion Distinctive trunk call ringing patterns can be set up for each extension using the Distinctive Ringing feature. This allows users to determine which extension is ringing when several telephones are in the same area. If no distinctive ringing pattern is set, the extension will ring based on the incoming ring pattern assigned to the trunk. Related Programming l FF3 (Extension): Extension Ring Pattern Hardware Requirements l SCC-B Version 1.2 or higher is required for this feature. l One of ten ringing patterns can be selected. l The ringing patterns are different for key phones and SLT/OPX phones. , Considerations 16 Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, Version 4 Door Phone (All Versions) Description The DBS can control a door phone through an extension, making it possible for you to identify callers without leaving your seat. The Door Opener can be controlled from any extension. The Door Gpener only operates during Intercom Galls with the Door Phone extension. Operation 1. Answer the-door phone. 2. Press “3” while connected to the Door Phone extension. The door will open automatically. Related Programmihg l FF4 (Ringing and Hunt Groups): Ringing Assignments Hardware Requirements 0 The Door Phone requires a door box adaptor (VB-43701) door box (VA43705), door opener, and door sensor.The door opener and door sensor can be purchased from an electronics dealer. l Up to two door phones can be connected to a Door Box Adaptor. l Each door phone uses one trunk port. l The Door Phone extension cannot take part in conference calls. l l The Door Opener can be set to open for 15 seconds, 30 seconds, or one minute. While the Door Gpener is functioning, a call from another Door Phone cannot be answered. 17 Section 700, Feature Operation Issue 1. July 6, 1993 DP to DTMF Signal Conversion - . (All Versions) Des&p tion This featureallows an extensionuserto switch from DP to DTMF signalingwhen usinga DP trunk. For instance,if a userdialsinto a voice mail systemusinga DP trunk, the usercan switch to DTMF signalingto communicatewith the voice mail system. DTMF tonescan be senteither during the call or while thecall is beingdialed. Operation To switch from dial pulseto DTMF dialing, press“*” or “#.” Related Programming l FF2 (Trunk): Dial SendType Considerations l l l DTMF dialingremainsin effect for the durationof the call. Pulsedialingis restoredwhenthe handsetis replaced. Once DTMF dialing is invoked, the usercannotswitch backto pulse dialing without disconnectingthe call. Changingfrom dial pulseto DTMF is possibleevenif the “*” or Y” key is programmedfor speeddialing. 18 ’ System Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Independent Timers (CPC-B, Version 3.1 or higher) Des&p tion Beginning with CPC-B Version 3.1, the DBS provides separate timers for Call Forwarding-No Answer, CO Delayed Ring, Extension Delayed Ring, and Hunt Group--No Answer. The Call Forwarding-No Answer timer determines how long a call will ring an extension before forwarding. The CO Delayed Ring and Extension Delayed Ring timers determine how long a call will ring an extension before ringing other extensions assigned the delayed ringing. The Hunt Group-No Answer timer determines how long a call will ring an idle member of a hunt group before hunting to the next idle group member. Related Programming l FFl (System): Call Forward No Answer Timer l FFl (System): CO Line Delayed Ring Timer l FFl (System): Extension Delayed Ring Tier l FFl (System): Hunt Group No Answer Timer 19 Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, Version 4 Least Cost Routing (LCR) (All Versions) Description Least cost routing (LCR) automatically selects the least expensive route available when making toll calls. LCR is accessedby dialing “9” before placing a call. Related Programming Primary Program Areas: l FFl (System): LCR Access l FF3 (Extension): Forced LCR l FF8 (LCR): Xme Priority Tables l FF8 (LCR): Trunk Group Tables l FF8 (LCR): Area Code Tables l FF8 (LCR): Office Code Tables Other Program Areas: l FF8 (LCR): Dial Add Table Storage l FF8 (LCR): Dial Delete Table Storage l FF8 (LCR): Special Area Code Table Storage l FF8 (LCR): Special Office Code Table Storage Considerations l l l If LCR is enabled, ML and MC0 keys can be assigned for trunk group 89. However, the FF keys will not light. If the LCR feature is deactivated, Pooled Trunk Access is selected automatically. Your system can be programmed to use the LCR feature for all outgoing calls. 20 Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, Version 4 Music-on-Hold (All Versions) Description The DBS can provide music-on-hold to parties on hold on a CO line. The music-onhold feature can also be used to play announcements or advertisements if desired. The system can provide music-on-hold using the background music source or a separate music source. See “Background Music” on page l-9 for more information. _. . Hardware Requirements e The music source must be purchased separately. It is not provided with the DBS. l If a single music source is used for both music-on-hold and background music, the music source connects to the CN5 on the DBS. If a separate music source is used for background music, it is connected directly to the SCC card. See Installation (Section300) for instructions. * The input impedance for the music source is 1Okohms. 0 The maximum input level is 10 dB. 21 Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, Version 4 Night Service (All Versions) Description The Attendant can switch the system between Day and Night Modes for answering outside calls. It is also possible to program the system to switch between night and day modes automatically. (CPC-B Version 4.0 or higher is required for automatic day mode settings.) While in Night Mode (generally used at night or any time when your office is closed), incoming calls can ring at selected extensions (a night watchman’s extension, for example), an extension connected to an answering machine, or to a Universal Night Answer point. Universal Night Answer (UNA) is used to allow calls to be picked up from any extension, See page l-43 for information on setting a UNA point. See “Auto Day Mode” (page l-6) for information on a CPC-B Version 4 enhancement that allows automatic switching between day and night modes. Operation To switch to Night Mode: 1. Press the ON/OFF key. * You will hear the intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Dial “#52.” 3. Pressthe ON/OFF key. l The ON/OFF LED will go off. l “NIGHT MODE” will appear on the display. 22 Section 700, Feature Operation Issue 1. July 6, 1993 To switch System Features CPC-B, Version 4 to Day Mode: 1. Press the ON/OFF key. You will hear the intercom dial tone from the speaker. l The ON/OFF LED will light. l 2. Dial “#52.” 3. Pressthe ON/OFF key. l The ON/OFF LED will go off. l “DAY MODE” will appear on the display. Related Programming l FFl (System): Extension Class of Service l FFl (System): Ring Patterns for UNA Terminals l FF3 (Extension): Class of Service l F’F4 (Ringing and Hunt Groups): Central Office Day Ring Assignment l FF4 (Ringing and Hunt Groups): Central Office Night Ring Assignment Hardware Requirements Calls during Night Mode are often directed to external paging speakers or an external ringing device, such as a night bell. External paging and ringing devices are not provided with the DBS; they must be purchased separately. l Considerations By assigning “%I” to an FF key on an attendant phone, one-touch switching between Day and Night Modes is possible. The F’F key lights red when the system is in night mode. l l l If there are two Attendant Phones and both DSS consoles have a NIGHT key (programmed on a FF key), both NIGHT indicators will light red when Night Mode is activated. If the system is programmed to switch between night and day modes automatically, you cannot switch between modes by using “#52.” 23 . Section 700, Feature Operation Issue 1. July 6, 1993 Off-Premises System Features CPC-B, Version 4 Extension (All Versions) Description SLTs that are located in remote locations can be connected to the DBS through the Off-Premises Extension (OPX) Adaptor. Off-premise phones can be connected through a direct line to the DBS or through the central office, depending on how far they are from the main cabinet. For specifications. seeInstallation (Section300). Operation Feature operation for OPX stations is the same as for local SLTs connected to the DBS. Related Programming l FF3 (Extension): Telephone Type Hardware Requirements l l One OPX Adaptor (VB-43702) is required for each OPX station. When OPX stations are connected through the central office, an external ringer supply may be required. If required, the ringing supply is connected to the OPX Adaptor. Considerations l Up to 6 OPX stations can be connected to a system. l The DBS side of the OPX Adaptor is connected to a digital extension port. 24 Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-6, Version 4 Paging (All Versions) Description Internal paging is accomplished through the speakers of your system’s key phones. The Paging feature allows you to contact someone temporarily away from an extension, give instructions to an entire group, or communicate with several people at once. If an external paging system is connected to your system, pages can also be sent through its speakers. Beginning with CPC-B Version 3.1, The Paging feature can also be programmed to time out after sixty seconds. When a page call times out, a busy tone is sent to the extension that initiated the page. Operation To use the Paging feature: 1. Pick up the handset. 2. Press “#,” then enter the number of the desired Paging Group (00 - 07). l The EXT LED will light. 3. Make your announcement. 4. Replace the handset. Related Programming l FFl (System): Paging timer (CPC-B Version 3.1 or higher) l FFl (System): External Page Interface Control for Paging Groups l FF3 (Extension): Extension Page Groups Hardware Requirements l External relays and an amplifier are required for external paging. 25 Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, Version 4 Considerations l If an external paging system has been connected to Paging Groups 00 - 07, paging can be done through the external speakers. Voice Paging can also be heard over the extensions in groups 00 - 07. l An extension can belong to more than one paging group. l A maximum of eight Paging Groups can be assigned to a system. l l l l l Additional pages cannot be sent when someone is paging group 00. In fact, if you page group 00 while other extensions are paging groups 0 1 - 07, the latter operations will be terminated, and “Page Overridden” will appear on your display. Paging cannot be heard at busy extensions or at extensions for which the Do Not Disturb, Call Forwarding, or Absence Message feature is activated, Paging can be answered from an idle extension by dialing the Meet-Me Answer code (“77”). The Meet-Me Answer feature cannot be used at an extension that is offhook at the time of the Paging Call, even if the extension’s status is later changed to onhook. The Meet-Me Answer feature cannot be used with Paging Group 00. 26 Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, Version 4 Power Failure Transfer (All Versions) Des&p tion This feature provides telephone service to a limited number of SLTs during a power failure. The SLTs are connected to the CO via a Power Failure Unit (PFU). In the event of a power failure, the power failure stations have dial tone directly from the CO; system features and-restrictions do not apply. Hard ware Requirements l Power Failure Unit (VA-43703) l An SLT that will be connected to the PFU. l Up to four SLTs can be connected to one Power Failure Unit. Considerations l l If a call is in progress through the PFU when the power is restored, the call will be disconnected. For added protection against power outages, backup batteries can be installed in the DBS. Backup batteries provide full telephone service and system features to all DBS extensions for a limited amount of time. The backup batteries typically last up to 3C minutes. 27 Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-8, Version 4 Station Class of Service (CPC-B Version 3.1 or higher) Description Eight station classes of service are available. Twenty system features can be allowed or denied for each class of service. Class of service “0” allows all features and is the default for all extensions. Attempts to accessdenied features will result in busy tone. The following features are available for each class of service: Table 1. Station Classes of Service I Feature IAccessCode Dial Tone On/off Head/Hand Set Exchange I #50 #51 I Absence Message Set/Reset Call Forwarding Set/Reset Do-Not-Disturb Set/Reset 1 Station Lockout 1 Park Access Park Pickup 1 Meet-Me Answer UNA Pickup Direct Pickup 1 Group Pickup 17 1 72 73 II 75 1 76 I 1 78 Tone/Voice Mode 1 Message Waiting Set 1 Busy Override 1 Call Waiting off Hook Voice Announce I 1 (after dialing number) I CO Call Queuing SLT Transfer 12 I5 I 18 28 1 Section 700, Feature Operation Issue 1. July 6, 1993 Related System Features CPC-6, Version 4 Programming l FFI (System): Extension COS Set l FF3 (Extension): Class of Service Station Hunting (All Versions) Station hunting allqws calls 1.._ to be automatically transferred among a preselected group of phones. When a call terminates to a busy station in a hunt group, the call automatically transfers to another station within the group. If the second station is busy, the call automatically transfers to another member of the group. Several methods of station hunting are available. The CPC version determines which methods are available. Terminal and Circular Hunting (CPC-A; CPC-B Versions Prior to 2.0) Description CPC-A and CPC-B Versions prior to 2.0 provide terminal and circular hunt groups. Terminal Hunt Groups With terminal hunt groups, a call must ring at the first extension in the group in order for hunting to be invoke& If the first extension of the hunt group is busy, the call automatically transfers to the n&t extension in the group. If that extension is busy, the call continues to hunt through the group. The order in which the call hunts is determined by how the group is programmed. Up to eight extensions can be placed in the group, and calls will always hunt from member 1 to member 2 to member 3 and so on. If desired, another hunt group can be designated to receive calls should all the members of the original group be busy. 29 Section 700, Feature Operation issue 1. July 6, 1993 System Features CPC-9, Version 4 A pilot number may be designated as the first extension in a terminal hunt group. A pilot number is a fictitious station number that, when dialed, starts the hunting process through the group. In CPC-A and CPC-B Versions prior to 2.0, a pilot number can be provided by adding a resistor to an analog port. See “Hardware Requirements*’ for details. Circular Hunt Groups With circular hunting, hunting is initiated by calling any extension in the group. If the called extension is busy, the call will hunt through the next members of the group until the end of the hunt group is reached. If the call reaches the end of the group without reaching an idle extension, it will transfer back to the fist member of the group until one full circle is completed. If desired, another hunt group can be designated to receive calls should all the members of the original group be busy. Related Programming l FF4 (Ringing and Hunt Groups): Hunt Group Member Table l FF4 (Ringing and Hunt Group): Call Next Hunt Group l FF4 (Ringing and Hunt Groups): Terminal/Circular Hunt Groups l FF4 (Ringing and Hunt Groups): Ringing Assignments Hardware Requirements l A pilot number can be provided by installing a 2 watt 450 Ohm resistor on the analog port that will be dialed to initiate station hunting. The resistor is placed across the tip and ring of the designated analog port. The resistor will “busy” the port. When the busy pilot number is called, the call will hunt through the other stations in the group. Considerations l l l Eight Station Hunt Groups can be programmed; a single Hunt Group can contain up to eight extensions, including the pilot extension. If all extensions in a group are busy and an alternate group has not been designated, CO calls will queue, and intercom calls will receive busy tone. If the first extension within a hunt group activates an absencemessage, call forwarding, or DND, the hunt feature will not work. 30 Section 700, Feature Operation Issue 1. July 6, 1993 l l l l l Station System Features CPC-B, Version 4 If an extension other than the first extension activates an absencemessage, call forwarding, or DND, the hunt feature will skip that extension, and proceed to the next extension within the group. The amount a time a call rings at a hunt group member before transferring to another hunt group member is determined by the Call Forward--No Answer Timer. An SLT hunt group member that places a call on hold then replaces the handset will not receive additional hunt group calls until the held call is released. An extension that is a member of a hunt group cannot be a member of another hunt group or a member of call coverage group. The offhook signaling option should be removed from members in a hunt group. Hunting (WC-B Version 2.0 or higher) Beginning with CPC-B Version 2.0, three types of hunt groups are available: Terminal, Distributed, and Longest Idle. In addition, CPC-B Version 2.0 and higher also provide a software-defined pilot extension number. The software-defied pilot number eliminates the need for the 2 W 450 Ohm resister required for a pilot nurnber in CPCA and CPC-B Versions prior to 2.0. CPC-B Versions 2.0 or higher also allow calls from busy hunt groups to overflow to a transfer extension. The transfer extension can be the pilot of another hunt group, the pilot (0) of the attendant group, or a single extension number. Terminal Hunt Groups When the Terminal method is set, a call to the pilot number will search hunt group members, repeatedly, until the Transfer Tier expires. If none of the members is free when the timer expires, the call can be transferred to the transfer extension. Distributed Hunt Groups When the Distributed method is used, calls are distributed through the pilot number based on which extension in the group received a call in the last search. The incoming call begins its search at the next available extension in the group, then continues, in sequence, repeatedly, until the Transfer Timer expires. If none of the members is free when the timer expires, the call can be transferred to the transfer extension. 31 System Features CPC-B, Version 4 Section 700, Feature Operation issue 1. July 6, 1993 . Longest Idle Hunt Groups With Longest Idle hunting, a call to the pilot number rings the extension in the group that has been available the longest. As with the other two methods, the searchthen continues through the Hunt Group until the Transfer Timer expires. If a member does not become available before the timer expires, the call can be transferred to the transfer extension. Related Programming l IF4 (Ringing and Hunt Groups): Hunt Group Search Method l PP4 (Ringing and Hunt Groups): Pilot Extension Number l IF4 (Ringing and Hunt Groups): Transfer Timer l PF4 (Ringing and Hunt Groups): Hunt Group Extension Number l IF4 (Ringing and Hunt Groups): Transfer Extension Number FP4 (Ringing and Hunt Groups): CO Delayed Day Ring Assignments for Hunt Group Pilot Numbers l FF4 (Ringing and Hunt Groups): CO Delayed Night Ring Assignments for Hunt Group Pilot Numbers l l l l l FP4 (Ringing and Hunt Groups): Central Office Day Ringing Assignment for Hunt Group Pilot Numbers FF4 (Ringing and Hunt Groups): Central Offtce Night Ringing Assignment for Hunt Group Pilot Numbers FP4 (Ringing and Hunt Groups): Ringing Assignments FPl (System): Hunt Group No Answer Timer (CPC-B Version 3.1 or higher) Considerations l l Eight Station Hunt Groups can be programmed; a single Hunt Group can contain up to eight extensions, plus a pilot extension number. The transfer destination of any Hunt Group can be set to: the pilot number of the next group, the pilot number (0) of .the Attendant Group, the pilot number of the same group, or a real extension. The transfer destination cannot be voice mail. 32 . Section 700, Feature Operation Issue 1. July 6, 1993 l l System Features WC-B, Version 4 A Transfer Timer adjusts the transfer time between hunt groups. The transfer time can be set from 0 to 32 seconds. If set to 0 seconds, CO calls will be queued at the hunt group until a member is available. Intercom calls will also queue. Central office trunks can be set to terminate to different hunt group pilot numbers during day and night mode operation- * Beginning with CPC-B 3.1, the Hunt Group No Answer Timer determines how long a hunt group member rings before the call is transferred to the next hunt group member. In previous releases,this time was determined by the Call Forwarding--No Answer Timer. l Beginning with CPC-B Version 4.0, when a call comes to the pilot number of a hunt group, the call will hunt to a member that has call forwarding set, unless callforwarding is set to an outside number. In previous versions, hunting would skip an extension with call forwarding set. The following call types will hunt to a member that has call forwarding set: - Intercom calls - Transferred intercom calls - Incoming CO calls (including DID calls) - Transferred CO calls - DISA calls 33 Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, Version 4 Station Message Detail Recording (SMDR) . (All Versions) Description Station Message Detail Recording (SMDR) provides detailed call records of outgoing calls. SMDR records can be output to a printer or an external call accounting system. Figure 1 shows the SMDR format for CPC-A and CPC-B Versions prior to 3.1. Figure 2 shows the SMDR format for CPC-B Version 3.1 or higher. Figure 1. SMDR Format for CPC-A and CPC-B Versions Prior h 3.1 1 2 3 a 5 0 01234567890123456789012345678901234567S901234567~901234567~901234567~90 1 l&f 2 DD EH:MM 3 H:Mn.X 4 C 5 NZJ 3=Call duration H=hour (O-9) MW=minutes X=l/lOth of 6 7 DDDDD-DDD-DDD-DDDD - NNN 7 8 V S=Trunk number NN=numher (01-64) l=Date MM=month DD=day 2=Call start HH=hour NN=minute 6 C=Dialed digits DD=digits O-9 (See the Note time or symbols following l 'I=Xxtension number or DISA 10-73, lOO-699=extensions #01-#~~=DISA numbers a minute P=Call condition I=incoming I=DISA incoming O=DISA outgoing D=CalI longer than (O-9) 10 hours or# item 8.) number S=Account A=digfts code O-9 Note: The greater-than printout; less-than symbol appears as a sign (>) on the SMDR the Ir symbol appears as a sign (<). 34 l or symbols l or W Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-6, Version 4 Figure 2. SMDR Formal for CPC-B Version 3.1 or higher 0 1 2 3 4 5 0123456789012345678901234567~901234567~901234567~901234567~901234567~901234567 3 1 2 T MM/DD HH:Mn:SS l=Call type s=Inbound s=outbound 1=1ncoming o=outgoing T=Transfer N=DNIS D=DID P=Intercom 4 HB:KM.SS 5 6 NNN DDDDDDDDDDDDDDDDDDDDDDDDDDDD 7 7 AAAAAAAAM 8 VVVVV 9 NN S=Extension number 10-69, lOO-699=extensions CO number=DISA DISA DISA (See 6 Note 6=Dialed digits DD=digite O-9 (See Note 2.) 1.) or symbols l or# 7=Account code A=O-9999999999 calls 2=Date MK=month DD=day &Verified account COS code VOOOO-V9999=verlfied WOOOO-W9999=walking 3=Call start time HI&hours NN=minut es SS=seconds code or walking account codes CO9 codes 9=Trunk Number NN=number (01-64) O=call duration HH=hours HW=minutee SS=seconds Notes : 1. Transferred If a station also created 2. The the access symbol # symbol codes, l calls call for include direct is transferred the station that appears as a greater-than appears as a less-than do not appear as dialed and group call to an outside is transferred. pickups number, and conference an SMDR record sign (>) on the SWDR printout; sign (<). Centrex and PBX codes, digits. 35 calls. is as well as U3R Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-6, Version 4 Related Programming l FFl (System): SMDR Display Start Timer l FFl (System): SMDR Printing Mode 1 l FFl (System): SMDR Printing Mode 2 l FFl (System): SMDR Printing Mode 3 l FF3 (Extension) SMDR Report Hard ware Requirements l A printer or external call accounting system is required to receive SMDR data. Ti Interface (CPC-B Version 4.0 or higher) Description The Tl Interface is a digital trunk card that provides twenty-four 64 kbps channels, for a total transmission rate of 1.544 Mbps. Tl lines can be leased from local exchange carriers and long-distance carriers. The DBS Tl Interface supports the following options: SF or ESF Framing Formats Either super frame (SF) or extended super frame (ESF) formats can be used with the DBS Tl. The superframe consists of 12 frames, with each frame including 193 bits. Each frame is separated by a framing bit. An extended super frame consists of 24 frames, thereby doubling the length of the super frame (SF) format ESF also supports monitoring and maintenance capabilities that are not available with the SF format. Flexible Trunk Signaling Modes The Tl Interface provides the following trunk signaling modes. The signaling modes can be assigned on a per-channel basis. 36 Section 700, Feature Operation Issue 1. July 6, 1993 l Loop start l Ground start System Features CPC-B, Version 4 e E&M l FFl (System): Tl Settings l FF2 (Trunks): Trunk Type l FF2 (Trunks): Tl Port Class l FF3 (Extension): Extension Port Class Hard ware Requirements The following hardware is required to install a Tl in a single cabinet: l - 1 Tl Trunk Card (VB-43561 - 1 Tl MDF Card (VB-43562) - 1 Sync Card (VB-43563) In addition, the following hardware is required to install a Tl in a double cabinet if the Tl card is located in the slave cabinet: - 1 Tl Cable (VB-43564) To install two Tls in a double cabinet, you must have 2 Tl Trunk Cards and 2 Tl MDF Cards. The installer must provide a Channel Service Unit (CSU) that complies with FCC Part 15 and Part 68. The CSU is installed between the DBS and the public network. The CSU provides alarm, diagnostic, and monitoring functions, as well as network protection. l Considerations Fractional TI can be used when fewer than 24 Tl trunks are needed. Fractional Tl allows you to use only a portion of the 24 channels provided on the Tl card. l l Though each Tl Interface provides 24 trunk channels, Tl trunks do not increase the overall trunk capacity of the DBS. Each Tl channel subtracts from the total number of analog trunks that can be installed. Furthermore, 37 Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, Version 4 the number of analog trunks that can be used are always decrementeh in quantities of 8. For instance, if you’re installing a Tl in a DBS 96 and you only want to use 12 Tl channels, the logical number of analog trunks that would be available is20(32- 12=20). However, becausethe number of analog trunks must be decremented in quantities of 8, the actual number of analog trunks that can be used is 16: (32 total trunks - 16 (two Strunk increments) = 16.) l The current version of the Tl supports voice communications only. Data can be transmitted only if it reaches the Tl in analog form. Examples of analog data that can be transmitted over the Tl include fax transmissions or PC files that have been converted into analog form using a modem. Toll Restriction (All Versions) Description Access levels, including the prohibition of long distance calls or after-hours calls, can be assigned to specific extensions or CO lines using the Toll Restriction feature. This minimizes non-business related calls and reduces phone bills by only allowing long distance calls over designated lines. The following access levels are available: 38 Section 700, Feature Operation Issue 1. July 6, 1993 Table2. System Features CPC-6, Version 4 Toll Restriction Types Toll Restriction Type 0 Characteristics Restriction of outbound dialing. Restriction of inbound ringing on all trunks. Inbound ringing trunks can be answered by or transferred to Type 0 extensions. Intercom calls are allowed. Full restriction of outbound dialing. Inbound ringing on all trunks. Intercom calls are allowed. l-800 calls allowed Inbound trunk calls can be answered and transferred from a Type 2 phone. Full restriction of international calls. Full restriction of operator calls. Speed dial number selectable restriction. N 11 code selectable restriction. Restriction of up to 50 seven-digit numbers. Inter-digit timing is set to 6 seconds. l-800 calls allowed. Full restriction of operator calls. Selectable restriction of international calls. Selectable restriction of N 11 codes (211-911). Speed dial number selectable restriction. Restriction of up to 50 seven-digit numbers. Trunk calls can be answered and transferred. Defaulted to full restriction of area-code dialing (but up to four codes can be permitted). Defaulted to full restriction of office-code dialing (but up to four codes can be permitted). Inter-digit timing is set to 6 seconds. Identical to Type 3, except that office-code dialing is allowed by default. Programmable TRS Type; defaulted to no restrictions. Programmable TRS Type; defaulted to no restrictions. l l l l 1 l l l 2 l l l l l l l l 3 l l l l l l l l l l 4 5 6 7 l l l l No restriction of outbound dialing. 39 Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-6, Version 4 The following calling restrictions are also available: l . Station Lockout Key Code Restriction A key code must be entered before calling out when the Station Lockout feature is activated. l Account Code Restriction An Account Code must be entered before calling out. 0,Forced LCR Restriction The LCR feature controls outside calls. Related Programming l FFl (System): Override TolI Restrictions with SSD Numbers l FF3 (Extension) Station Lockout l FF7 (Toll Restriction): Toll Restriction Settings Considerations l The dialing restrictions included in this feature help prevent unauthorized outgoing calls. It is possible, however, to program your system to allow System Speed Dialing to override Toll Restrictions. 40 System Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Trunk Name Assignment (CPC-B Version 2.0 or higher) Description You can display a name, number, or messageup to six characters long on the LCD in place of your CO trunk line number. The name will appear when a CO call is ringing or connected. For example, you can assign specific CO lines to different individuals or departments. Then, when an extension rings, the individual’s name or the department’s name will appear on the display, immediately identifying for whom the call is intended. While you are speaking on the extension, “CO TALK XXXXXX” will appear on the LCD. (XXXXXX represents the six characters of the Trunk Name.) While the extension is ringing, “INCOMING XXXXXX” will appear.While the extension is ringing and you are speaking on the extension at the same time, “INCOMING XXXXXX” will appear on the second line of the display. Related Programming l FF6 (Name and Message): CO Line Name Assignment l Trunk names can be assigned with a DSS or an attendant phone. Considerations l If a text name is assigned to a CO trunk, the trunk number does not appear on the display. ,,.-’ _ 41 . System Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Trunk Queuing (All Versions) Des&p tion If all outside lines in a Trunk Group are busy, the system can call you when a line becomes free. Simply pick up the handset and dial the telephone number when the Trunk Callback alert tone rings. Operation To set Trunk Queuing: 1. Press the ON/OFF key. 2. Press the CO line key or dial a trunk accesscode. You will hear a busy tone from the speaker. 3. Press“2.” “In CO Queuing” will appear on the display. 4. Pressthe ON/OFF key. 5. Wait for the Trunk Callback alert tone. To respond to the Trunk Callback alert tone: Pick up the handset. l You will immediately access the outside line. l You will hear dial tone. l “CO TALK #XX” will appear on the display. 42 Section 700, Feature Operation Issue 1. July 6, 1993 Related System Features CPC-B, Version 4 Programming FFl (System): Extension Class of Service FF3 (Extension): Class of Service Considerations Response to the Trunk Callback alert tone must be within sixteen seconds or Trunk Queuing will be canceled. If a call arrives from an outside line while the Trunk Queuing feature is activated, Trunk Queuing will be suspendedfor the duration of the incoming call. . If you are engaged in another call on a different line for more than twenty minutes after the desired outside line becomes available, that outside line’s assignment to you will be canceled. The Trunk Queuing feature may also be used if you hear a busy tone when trying to make a call using the Pooled Trunk Access feature. Trunk Queuing can be used by SLTs. Universal Night Answer (All Versions) Description Universal Night Answer (UNA) sends incoming calls during night mode to an external ringer, such as a night bell. As an alternative to using a night bell, UNA can also be configured to ring external paging speakers. Universal Night Answer calls can be picked up from any extension, provided the extension’s Class of Service allows UNA answer. 43 Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, Version 4 Operation To answer a UNA call: 1. Pick up the handset. You will hear the intercom dial tone. 2. Dial “78.” “CO TALK #Ol” will appear on the display if the call is on line 1. Related Programming l FFl (System): Extension Class of Service l FFl (System): Ring Patterns for UNA Terminals l FF3 (Extension): Class of Service l FF4 (Ringing and Hunt Groups): Central Office Day Ring Assignment l FF4 (Ringing and Hunt Groups): Central Office Night Ring Assignment Hardware Requirements l l An external ringing device is not provided with the DBS. It can be purchased separately from an electronics dealer. External paging speakers are not provided with the DBS; they must be purchased separately. Considerations l l With CPC-A, extension port 73 is used to assign ringing to an external pagefUNA interface. With CPC-B, extension port 145 is used to assign ringing to an external page/UNA interface. 44 System Features CPC-B, version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Voice Mail Ringing (CPC-B Version 3.1 or higher) Des&p tion The Voice Mail Ringing feature allows calls from a DBS Automated Attendant or from an ACD port to ring an extension with the same ring tone as a CO trunk. The ring pattern is selected in the Extension Distinctive Ringing program. If a distinctive ringing pattern is not specified, the ringing pattern will be two secondson/two seconds Off. Related Programming l FF3 (Extension): Extension Distinctive Ringing Walking TRS Class of Service (CPC-B Version 3.1 or higher) Description Walking TRS Class of Service allows an extension user to “carry” his or her toll restrictions to another phone. Before the Walking TRS Class of Service feature can be used, a Walking Class of Service code must be entered for each extension that wants to use dialing privileges at another extension. Operation To enter a Walking Class of Service code: 1. Pick up the handset. You will hear intercom dial tone from the handset. 2. Dial “#12.” 3. Enter the four-digit Walking Class of Service code (0001 - 9999). 45 Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-6, Version 4 4. Press “#.‘I 5. Replace the handset. To use a Walking Class of Service code: 1. Pick up the handset of an extension other than your own. You will hear intercom dial tone from the handset. 2. Dial “#13.” 3. Enter your extension number. 4. Enter your Walking Class of Service code. 5. Press ‘W.” 6. Enter a trunk access code (88xX, 9,81 - 86). You will hear the outside dial tone from the handset. 7. Dial the telephone number. The Walking Class of Service will remain in effect until you replace the handset. To clear a Walking Class of Service code: 1. Pick up the handset. You will hear intercom dial tone from the handset. 2. Dial “# 12.” 3. Enter the original Walking Class of Service code. 4. Press “#.” 5. Replace the handset. 46 Section 700, Feature Operation Issue 1. July 6, 1993 To confirm a Walking Class of Service code (Attendant Phone only): 1. Pick up the handset. You will hear the intercom dial tone from the handset. 2. Press the CONF key. 3. Dial “#12.” 4. Enter the extension number. The Walking Class of Service code for that extension will appear on the display. Considerations l Walking Class of Service can be used by KTELs, DSLTs, and SLTs. l A Walking Class of Service code can be used on more than one extension. l l If a station is locked out, the Walking Class of Service feature will override the lockout. LCR and TRS dialing privileges follow the Walking Class of Service. 47 Attendant Features CPC-6, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Char>ter 2. Attendant Features This chapter describes features that are available to an attendant phone. In addition to functioning as a central answering point, an attendant phone also has special capabilities for monitoring and programming other phones. 49 Attendant Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Attendant Assignment of Speed Dialing (All Versions) Description The attendant can assign system speed dialing numbers. System speed dialing numbers are shared by all DBS extensions. Operation 1. Press the ON/OFF key. l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press the PROG key. “F” will appear on the display. f 3. Press AUTO. “FA” will appear on the display. 4. Enter the Speed Dial code (00-89). “Enter SSD 01” will appear on the display if number is to be stored for System Speed Dial code 01. 5. Dial the telephone number to be stored. The number will appear on the display. 6. Press the HOLD key. “SSD 01” and the stored telephone number will appear on the display if the number was stored on Speed Dial code 0 1. 7. Repeat steps 2 -6 to store additional numbers. 50 Section 700, Feature Issue 1. July 6, 1993 Operation Attendant CPC-6, Features Version 4 Considerations l l Storing a new number erases any previously stored data. To delete a System Speed Dial number, perform the programming steps, but do not enter a number before pressing HOLD. l Attendant Storing names for System Speed Dialing can also be done using a DSS console connected to the attendant phone. Busy Override (CPC-B Version 2.0 or higher) Description The Attendant Busy Override feature allows the attendant to break in on an Intercom Call or a CO Call already in progress. An alert tone is fist heard by the busy party called, then the call becomes a three-party conference. I’ ’ Attendant Busy Override can break into an extension, even if the extension has “Busy Override Reject” enabled. (The extension feature “Busy Override” cannot break into an extension that has “Busy Override Reject” enabled.) Operation To override a busy extension: Press “4.” “CONF 135 157” will appear on the display if extensions 135 and 157 were engaged in the call you interrupted. Related Programming l FFl (System): Attendant Override l Replace the handset to exit the three-party conference call. l The alert tone can be turned on or off through system programming. Considerations 51 Attendant Features CPC-6, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 f Attendant Call Park (All Versions) Des&p tion Using the Attendant Call Park feature, the Attendant may park an outside call until the called party can be found. The attendant can then use the Paging feature to inform the called party of the call’s Park Number. The parked call can then IX retrieved from any extension by dialing the Park Number. The attendant phone is equipped with ten outside line Park Numbers (00 - 09). By programming a Call Park key into a FP key of a telephone or a DSS console, onetouch Call Park is possible. Operation To park an outside call: 1. Press the HOLD key. l The outside call will be placed on hold. l “CO HOLD #03" will appear on the display if the call arrived on line 3. 2. Dial “75.” “PARK HOLD” will appear on the display. 3. Enter desired Park Number (00 - 09). ’ “PARK HOLD 01” will appear on the display if you selected Park Number 01. 52 Attendant Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 To release a parked call (after receiving the Park Number from the Attendant): 1. Pick up the handset. You will hear intercom dial tone. 2. Dial “76.” 3. Enter the Park Numberas_signed to the call. “PARK PICK 0 1” will appear if 0 1 was the assigned Park Number, then “CO TALK ##03”will appear if the call arrived on line 3. Related Programming l FFl (System): Attendant Park Hold Recall Timer Considerations l l With CPC-A and CPC-B Versions prior to 3.1, if Call Park is assigned to an FF key, the FF key does not indicate when a call is parked. Beginning with CPC-B Version 3.1, the FF key does indicate when a call is parked. If a parked call is not answered before the Attendant Park Hold Recall Tier expires, ,the parked call will recall to the attendant. 53 Section 700, Feature Operation Issue 1. July 6, 1993 Attendant Features CPC-B, Version 4 \ 8 I Attendant Control of Absence Messages, Call Forwarding, and DND (All Versions) Des&p tion An attendant phone can cancel the Absence Message, Call Forwarding, and Do-NotDisturb (DND) features activated on any extension. Operation To cancel an Absence Message, Call Forwarding, or DND: 1. Press the ON/OFF key. l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press the CONF key. 3. Dial the extension number. 4. Press “*.” 5. Pressthe ON/OFF key. The ON/OFF LED will go off. Considerations l On DSS consoles equipped with DSS keys, the indicator for an extension that has Absence Message, Call Forwarding, or DND activated lights green. This indicator goes off when the feature is canceled (The indicator does not light for Permanent Call Forwarding.) 54 Attendant Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 i Attendant-Controlled Text Assignment, (All Versions) Description The attendant can assign text to extensions, system speeddial numbers, and Call Waiting/OHVA text replies without the use of a DSSL’2 and without entering the programming mode. Text is assigned through the dialpad on the attendant phone. Operation To assign names to extenSiOnS: 1. Pick up the receiver or press the ON/OFF key. 2. Press PROG. 3. Dial #2. 4. Enter the extension’s port number. 5. Press AUTO to backspace and erase the existing name. 6. Use the dialpad sequencesshown in Table 3 on page 57 to enter letters and/or numbers. Press FLASH after each letter. Press CONF to switch between numbers and letters. 7. To store your entry, press HOLD. To assign names to System Speed Dial numbers: 1. Pick up the receiver or press the ON/OFF key. 2. Press PROG. 3. Dial #l 55 Section 700, Feature Operation Issue 1. July 6, 1993 Attendant Features CPC-B, Version 4 4. Press AUTO. 5. Dial the desired of system speeddial number (00-89). 6. Press AUTO to backspace and erase the existing name. 7. Use the dialpad sequencesshown in Table 3 on page 57 to enter letters and/or numbers. Press FLASH after each letter. Press CONF to switch between numbers and letters. 8. To store your entry, press HOLD. To assign text to Call Waiting/OHVA Text Replies (CPC-B Version 4.0 or higher): 1. Pick up the handset or press ON/OFF. 2. Press PROG. f 3. Dial #5 4. Dial 1 - 5, depending on which text message you want to change. 5. Press AUTO to backspace and erase the existing name. 6. Use the dialpad sequencesshown in Table 3 on page 57 to enter letters and/or numbers. Press FLASH after each letter. Press CONF to switch between numbers and letters. 7. To store your entry, press HOLD. 56 Section 700, Feature Operation Issue 1. July 6, 1993 Table 3. Attendant Features CPC-B, Version 4 Key sequences for text assignment. 1 Number of Key Presses 57 Attendant Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Attendant Groups (CPC-B Version 2.0 or higher) Description The DBS can accommodate up to four attendant positions. The fist attendant is fixed at port 1, extension 100. The other Attendants can be set to any port or extension. When there is more than one attendant in a system, you can create an Attendant Group with a pilot number of 0. When all Multi-Line keys on the first attendant phone are busy, a call will be forwarded to the second, third, and fourth attendant phones, in that order. Related Programming’ l FFl (System): Second Attendant Position l FFl (System): Third Attendant Position l FFl (System): Fourth Attendant Position l FFl (System): Attendant Transfer Extension Position Considerations ’ l l l If all four phones are busy, the call will be transferred to a preset destination which must be a real extension number. The forwarding destination cannot be the pilot number of a hunt group. The third and fourth attendants cannot have a DSS/72. Prior to CPC-B Version 2.0, the DBS supported a maximum of two attendant positions. 58 Section 700, Feature Operation issue 1. July 6, 1993 Attendant Features CPC-B, Version 4 Dial Tone Disable (All Versions) Des&p tion The intercom dial tone can be turned off at an attendant phone. Dial tone is turned off when a headset is used. Operation To disable the intercom dial tone: 1. Press the ON/OFF key. l You will hear the intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press “#50.” 3. Press the ON/OFF key. The ON/OFF LED will go off. To reactivate dial tone: Repeat the preceding steps. 59 Section 700, Feature Operatton Issue 1. July 6, 1993 Attendant Features CPC-B, Version 4 DSS/72 (All Versions) Description The DSS/72 is a 72-key console that can be attached to the attendant phone. The 72 keys of the DSS can be programmed as Direct Station Select (DSS) keys for internal lines. In addition to providing direct station selection, the DSS keys also provide busy lamp fields to assist the attendant in monitoring the status of extensions. Simplified Call Transfer is possible by pressing a DSS key while connected to an outside line. The outside line will be placed on hold and the extension dialed automatically. When the attendant is placed in the programming mode, the DSS functions as a typewriter for inputting text names. Figure 3 shows which keys are pressed for text input Figure 3. VB-43225 with a DSSl72 f 60 Section 700, Feature Operation Issue 1. July 6, 1993 Attendant Features CPC-6, Version 4 When the Attendant Feature Package (VB-43330) is installed, the DSS/72 can be used as an Attendant Console. The attendant console provides station monitoring and call transfer by name for large systems, even if a large display phone is not used As Figure 4 illustrates, the Attendant Console includes preassignedkeys for attendant functions, such as Call Park, Zone Paging, and alarm monitoring. For a detailed description of the Attendant Console, see the Attendant Console User’s Guide (Section 760). Figure 4. VB-43225 with a DSSl72 configured as an Attendant Console Related Programming l FFI (System): Attendant Feature Package Settings l FF3 (Extensions): Terminal Type 61 Section 700, Feature Operation issue 1. July 6, 1993 Attendant Features CPC-B, Version 4 Hardware Requirements l The “Attendant Feature Package” is required to configure the DSS/72 as an Attendant Console. The “Attendant Feature Package” is contained on a special EPROM chip that replaces an EPROM on the CPC-B card. Considerations l l l l Up to two DSS/72s can be assigned to a single attendant phone. However, only one of the DSS/72s can be assigned as an Attendant Console. The DSS key LED informs the attendant of the status of assigned extensions. The LED lights red when the extension is busy and green when Absence Message, Call Waiting, or DND is activated. Pressing a DSS key while connected to an outside line places the line on hold. The “Attendant Feature Package” is available with CPC-B Versions 2.0 or higher. Headset Operation (All Versions) Description A headset can be connected to attendant or non-attendant phones. (Dial tone is normally turned off when using the headset) Operation To use a headset: 1. Connect a headset to the desired telephone. 2. Press the ON/OFF key. 3. Press “#5 1.” The ON/OFF LED will remain lit. 62 Attendant Features CPC-6, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 To stop using a headset: Repeat the preceding steps. Hardware Requirements Headsets are not provided with the DBS; they must be purchased separately. l Most commercially available headsets(with ECM mike transducers) can be used. l Station Lockout Code Assignment (All Versions) Description The Station Lockout feature allows users to dial a Station Lockout code to restrict their phone from being used for outside calls. Station Lockout codes can be assigned through the attendant phone. Operation To program a Station Lockout code: 1. Press the ON/OFF key. l You will hear the intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press the CONF key. 3. Dial “#8.” 4. Dial the extension number. 5. Enter the desired key code (four digits). 63 Section 700, Feature Operation Issue 1. July 6, 1993 Attendant Features CPC-B, Version 4 I 6. press the HOLD key. “STORE 1357” wili appear on the display if key code 1357 was entered. 7. Press the ON/OFF key. The ON/OFF LED will go off. Considerations l A locked extension can be used for Intercom Calls. l Station Lockout key codes can also be set through system programming. System Time and Date Control (All Versions) Description The date and time displayed on all system extensions is set from an attendant phone. Operation To set the date and time: 1. Press the ON/OFF key. l You will hear intercom dial tone. l The current date and time will be displayed on your LCD. 2. Press the PROG key. “F’ will appear on the display. 3. Dial “###I.” “Program Mode: MAIN MODE” will appear on the fust and second lines of the display. 64 f Attendant Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 4. Press the FFI key. “SELECT SUB MODE” will appear on the second line of the display. 5. Dial “l#.” “ 1:DATE 2:TIME” will appear. 6. Dial “l#.” “MONTH/DAY/YEAR” will appear. 7. Enter six digits for the month, day, and year. For example, to set the date to March 3, 1993, enter “030393.” 8. Press #. “TIME SET MODE“wil1 appear on the display. 9. Enter four digits for hours and minutes (24-hr. time). For example, for 11:OOa.m., enter “1100.” lOPress #. 11Press the ON/OFF key. The new date and time will appear on the display. To reset the minutes display to “00:” If the clock is five minutes slow or fast, you can re-synchronize the minutes setting to “00,” provided tire current minutes display is between “55” and “:05.” 1. Press the ON/OFF key. You will hear intercom dial tone. l l The ON/OFF LED will light. 2. Press the PROG key. “F” will appear on the display. 65 Attendant Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 3. Dial “#4.” “Time Adjusted” will appear on the display. 4. Press the ON/OFF key. The ON/OFF LED will go off. Considerations The month is entered in numeric form, but it is displayed as the name of the month. l The day of the week is calculated automatically. l . Traffic Measurement (Ail Versions) Description f An attendant phone can track the number of outgoing and incoming calls for each outside line number, as well as the number of times each System Speed Dial number is used. This information can be used to evaluate trunk usage and control costs. To determine the number of outgoing calls made on an outside line: 1. Press the ON/OFF key. l You will hear intercom dial tone. l The ON/OFF LED will light. 2. Press the CONF key. “C” will appear on the display. 66 Section 700, Feature Operation Issue 1. July 6, 1993 Attendant Features CPC-6, Version 4 3. Dial ‘WO,” then enter the number of the outside line you want to check. If 1234 outgoing calls have been made on line 01, “Outgoing01 1234” will appear on the display. Pressing the # key steps through the trunk numbers and system speed dial numbers. 4. Press the ON/OFF key. The ON/OFF LED will go off. To check other usage rates: Replace “#MI” in Step 3 with one of the following codes: Table 4. Traffu: measurement options Operation code Check the number of incoming calls to a specific trunk #91NN Check the number of times a System Speed Dial number #/92SS was used: Delete usage data: I#93 Notes: -play “Incoming W’ “SYS-SPD SS” “Clear All Inform” NN = CO line number (01 - 64) SS = System Speed Dial number (00 - 89) Considerations Usage data cannot be cleared item by item. l l l All data is retained until it is deleted or until 65,536 entries are made (at which point the figures are reset to zero). A backup battery protects memory contents in case of power failure. 67 Section 700, Feature Operation Issue 1. July 6, 1993 Attendant Features CPC-B, Version 4 Walking COS Confirmation (CPC-B Version 3.1 or higher) Description The attendant can check the Walking Class of Service ID code of any extension. Operation 1. Press ON/OFF. 2. Press CONF. 3. Dial #12 plus the extension number. The Walking Class of Service ID code will appear on the display. 68 Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 Chapter 3. Key Telephone Features . This chapter describes DBS key telephone features. DBS key telephones are proprietary digital phones that provide feature accessthrough a combination of feature keys and access codes. Figure 5 illustrates the DBS key phone VB-43225. The VB-43225 provides a large display that includes one-touch access to speed dial numbers, telephone features, and help screens. Figure 5. VB-43225 key phone 69 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Absence Message (All Versions) Des&p tion Extension users can leave text messages on their phone when they are away. When the unattended extension is dialed, the text messagewill display on the caller’s phone. Any one of the following messages can be selected. Messages 5 to 9 can be changed through system programming. Table 5. Absence Messages 2 3 I 4 7 8 I 9 Out of Office Vacation 1 Another Office 1 User Defined User Defined I User Defined I Operation To set an Absence Message 1. Press the ON/OFF key. l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Dial “7 1.” “Enter Msg Code” will appear on the display. 70 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 3. Enter a message code between 0 and 9 (See Table 5.). “Enter Parameter” will appear on the display. 4. Enter the time you will return (optional). See Table 6 for examples. 5. Press the ON/OFF key. l The DND/CF LED will light. l “At Lunch” will appear on the display if you selected message code 1. To cancel an Absence Message 1. Pressthe ON/OFF key. l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Dial “7 1.” “Enter Msg Code” will appear on the display. 3. Press the ON/OFF key. l The ON/OFF LED will go off. l The DND/CF LED will go off, and the message will disappear from the display. Related Programming l FFl (System) Extension Class of Service (CPC-B Version 3.1 or higher) l FF3 (Extension) class of Service (CPC-B Version 3.1 or higher) l FF6 (Names and Messages): Absence Message 71 Key Telephone Features CPC-l3, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 I Considerations l l l Table 6. Calling parties without a display get a busy signal, rather than the Absence Message. If a message code number that has not been programmed when a message is selected, “Absence,” followed by the code number, will appear on the display. Absence Message return times can be input as shown in the following table: Exnmple Return Times for Absence Messages Input No input 9 11 615 . 1035 Display Return Return 9:00 Return 1l:OO Return 6: 15 Return lo:35 Four-digit numbers can also be input (0000 - 9999 = Hours & Minutes or Month & Date). l l l Setting an Absence Message cancels DND and Call Forwarding features. When an Absence Message is set on a DID station, incoming DID calls are routed according to the ringing assignment programmed for the incoming trunk. Callback to an incoming CO call on a Private Line is available if the Absence Message feature is activated. 72 f Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Busy Override (All Versions) Description Extensions in the same Paging Group (l-7) can break into one another’s outside calls or Intercom Calls to relay urgent information or to create three-party Conference Calls. Operation 1. Pick up the handset. You will hear intercom dial tone from the handset. 2. Dial the extension number. 3. When you hear busy tone, dial “4.” Related l An alert tone will sound to both phones (system programming required). l The EXT LED will light. Programming FFl (System): Alert Tone for Busy Override and Offhook Voice Announce l l FFl (System): Extension Class of Service (CPC-B Version 3.1 or higher) l FF3 (Extension): Class of Service (CPC-B Version 3.1 or higher) l FF3 (Extension): Busy Override Send l FF3 (Extension): Busy Override Receive l FF3 (Extension): Extension Paging Groups 73 Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 Considerations l l You cannot break in on three-party conference calls. In CPC-A and CPC-B Versions 2.0 or lower, an Attendant Phone can break into any call, independent of system programming. Beginning with CPC-B Version 2.0, attendants can be prevented from using busy override. l l The default for the override alert tone is “off.” If the override alert tone is enabled, the tone will be sent to both parties when a call is overridden. In CPC-A and CPC-B Versions prior to 3.1, overridden extensions display “CONF’ when an override is performed. Beginning with CPC-B Version 3.1, “O\ienidden” does not appear on the display of an extension that has been broken into. Call Coverage Groups (All Versions) Description Call coverage is designed for office workers who almost always want their unanswered calls to be routed to the same secretary or secretaries. If an extension in a Call Coverage Group is unable to receive a call, the call will be automatically routed to a designated phone within the group (the “covering” phone). Up to two extensions can be designated as covering phones. For example, if an outside call on line 1 is sent to extension 135, but extension 135 is busy or does not answer, the call will ring at the covering phone and “TRK Ml> 135” will appear on the covering phone’s display. If two extensions are designated as covering phones and one of them is in DND, the second will receive the call. Call coverage assignments are controlled through system programming, rather than from individual extensions. For extension-controlled routing of unanswered calls, see “Call Forwarding” on page 76. 74 Key Telephone Features CPC-6, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Related Programming l FF3 (Extension): Offhook Signaling l FF4 (Ringing and Hunt Groups): Call Coverage Group Member Table Considerations l l l Up to sixteen Call Coverage Groups can be programmed into your system. A Call Coverage Group can have up: to two -9scovering phones and up to six extensions. A member of one Call Coverage Group cannot ‘belongto another Call Coverage Group or to a Hunting Group. A single-line telephone (SLT) can be a member of a coverage group, but it cannot be a covering phone. l Calls to an extension in DND do not cover. l Calls to an extension with Call Forwarding activated do not cover. l l If the Call Forwarding feature or the Absence Message feature is activated for covering phone No. 1, covering phone No. 2 will “cover” the other extensions in the group. Voice intercom calls do not cover. Only tone intercom tails can activate call coverage. 75 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 i Call Forwarding (All Versions) Call Forwarding allows users to send their calls to another extension, an outside line, or voice mail. All versions of the DBS provide call forwarding. However, some tail forwarding enhancements are not available with earlier versions. The following table shows the call forwarding features available with each release. Table 7. DBS Call Forwarding features I Feature Call Forwarding--All Calls Call Forwarding--No Answer Call Forwarding--Busy Call Forwarding--Busy/No Answer Call Forwarding--External Permanent Call Forwarding I Availability All versions CPC-A Version 3.1 or higher CPC-B Version 2.0 or higher All versions All versions All versions CPC-B Version 3.1 or higher 1 Descfip tions Call Forwarding-All Calls. When the Call Forwarding--All Calls feature is activated, all incoming calls to an extension are forwarded immediately. Call Forwarding-No Answer. When Call Forwarding--No Answer is activated, an unanswered call will ring until the Call Forward No Answer timer expires. When the timer expires, the unanswered call will be forwarded. Call Forwarding-Busy. When Call Forwarding--Busy is activated, all incoming calls to a busy extension will be forwarded. Call Forwarding-Busy/No Answer. When Call Forwarding--Busy/No Answer feature is activated, all incoming calls to an extension that is busy or does not answer will be forwarded. Call Forwarding-External. When Call Forwarding-External is activated, all incoming intercom calls to an extension will be forwarded to an outside number. In order to forward to an outside number, the number must first be entered as a system or personal speed dial number. Any system speed dial number (0049) can be used to store an outside number for call forwarding. With CPC-A and CPC-B Versions prior to 2.0, only personal-speed dial number 99 can be used. With CPC-B Versions higher than 2.0,‘any of personal speed dial numbers (90-99) can be used. 76 Key Telephone Features CPC-6, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Permanent Call Forwarding. Permanent call forwarding is assigned through system programming, rather than by the user. Permanent call forwarding is normally used to forward calls to a voice mail system. An extension user can invoke other forms of call forwarding (no answer, busy, all calls) to temporarily override the permanent call forwarding destination. Permanent call forwarding can be used with busy, no answer, or busy/no answer. When Permanent Call Forwarding is assigned, the DSS and/or BLF keys are not lit green, the DND/CF LED is off, and the second line of LCD displays do not display the Call Forwarding assignment. To activate Call Forwarding: 1. Press the ON/OFF key. l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Dial “72.” “ENTER FWD CODE” will appear on the display. 3. Dial the appropriate call forwarding code. 1 Call Forward Type 1 Code 1 No answer 14 “ENTER FWD EXT#” will appear on the display. 77 Section 700, Feature Operation issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 4. If you’re forwarding to an internal number, enter the number of the extension you want to receive your calls. If you’re forwarding to an outside number, press AUTO plus the appropriate speed dial number. Note: To forward to an outside number, the number must be programmed into personal or system speed dialing. With CPC-A or CPC-B Versions prior to 2.0, you can only forward to an outside number that is programmed into personal speed dial number 99. Beginning with CPC-B, you can forward to any speed dial number (system or personal). 5. Press the ON/OFF key. l l The DND/CF LED will light. “FWD-EX-T 135” will appear on the 2nd line of the display if extension 135 was selected. If a name was assigned to the extension, the name will appear instead of the extension number. To cancel Call Forwarding 1. Press ON/OFF. 2. Dial “72.” 3. Hang up. Related Programming l FFl (System): Call Forward No Answer Tier l FFl (System): Extension Class of Service (CPC-B Version 3.1 or higher) l FF3 (Extension): Class of Service (CPC-B Version 3.1 or higher) l l FF3 (Extension): Permanent Call Forward Type (CPC-B Version 3.1 or higher) FF3 (Extension): Permanent Call Forward Extension (CPC-B Version 3.1 or higher) l FFlO (System and Personal Speed Dial): System Speed Dial Numbers l FFlO (System and Personal Speed Dial): Personal Speed Dial Numbers 78 Key Telephone Features CPC-B, Version 4 Section 709, Feature Operation Issue 1. July 6, 1993 Considerations l With CPC-A and CPC-B Versions prior to 2.0, calls cannot be forwarded to an extension that already has call forwarding activated. In other words, phone “A” could only forward to phone “B” if phone “B” was not forwarded. Beginning with CPC-B Version 2.0, calls can be forwarded to extensions that have call forwarding activated. For example, phone “A” can be forwarded to phone “B,” even if phone “B” is.forwarded to voice mail. l DND and Absence Messages cancel Call Forwarding. 0 Voice calls do not forward when Call Forwarding--No Answer is used. l l If several calls arrive at once at an extension set for Call Forwarding-No Answer, all of the calls will be queued. (The timing for each call begins with the ringing tone.) Extensions for which Call Forwarding-External has been set cannot: - Be in the middle of an outside call when the feature is activated. - Have a toll restriction setting that prohibits outside calls. l Calls can be forwarded to a third-party voice mail (a system other than the DBS Voice Mail) by using the “Call Forward ID Code” described on page 10. 79 Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-l3, Version 4 Call Hold (All Versions) The DBS provides both Exclusive and System Hold. Exclusive Hold Descripfion With Exclusive Hold, only the station that held the call can retrieve it. Exclusive Hold can be used to hold CO calls and intercom calls. Operation To place a call on Exclusive Hold: Press the line key being used for the call. The line LED will flash green and you will hear intercom dial tone. “Hold TRK #o 1” will appear on the display if outside line 1 is placed on hold. To retrieve a call from Exclusive Hold: Press the line key on which the call was placed on hold. The line LED will stop flashing and remain green. “CO TALK TRK I#) 1” will appear on the display if a held call on outside line 1 was released. Related Programming l FFl (System): Attendant Hold Recall Timer l FFl (System): Extension Hold Recall Timer l FFl (System): Central Office Line Automatic Hold e FFl (System): Non-appearance CO Lime Hold 80 c Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 Considerations l l l l l System When using an outside line for which there is no line key on your extension, press the HOLD key to place the call on hold, then press a vacant line key. Release the held call by pressing HOLD again. (System programming determines whether the call will be placed on Exclusive Trunk Hold or System Trunk Hold.) A held call will recall if it is not retrieved before the Hold Recall Timer expires. “Hold Recall #01” will appear on the display if a call on outside line 1 has been held beyond the time limit. If you press the HOLD key during a conference with two outside lines, both outside lines will be placed on hold. If your system is set for onhook transfer, you have placed an outside call on hold, and then you make an Intercom Call, you must make sure the other extension hangs up before you do. If you hang up before the other extension, the held outside line will be transferred to that extension. (Pressing FLASH will release the extension.) The DBS can provide music-on-hold to callers placed on hold. See “MusicOn-Hold” (page 2 1) for more information. Hold Description Using System Hold, you can place either an outside call or an intercom Call on hold. A call placed on System Hold can be retrieved from any extension. Operation To place a call on System Hold: Press the HOLD key. l The line LED which was being used for the call will flash green. l You will hear intercom dial tone. l “Hold TRK #Cl1” will appear on the display if the call was on outside line 1. 81 Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, VeFsion 4 To release a call placed on System Hold from the extension that placed it there: Press the line key that is flashing green. l The line LED will stop flashing and remain lit. l “CO TALK ##Ol” will appear on the display if the call was on outside line 1. To release a call placed on System Trunk Hold from a different extension: Press the line key that is flashing red. l l The line LED will turn green and stop flashing. “CO TALK TRK Ml” line 1. will appear on the display if the call was on outside Related Programming l FFl (System): Attendant Hold Recall Timer l FFl (System): Extension Hold Recall Xmer l FFl (System): Central Office Line Automatic Hold l FFl (System): Non-Appearing Central Office Line Hold Considerations l l l l When using an outside line for which there is no line key on your extension, press the HOLD key to place the call on hold, then press a vacant line key. Release the held call by pressing HOLD again. (System programming determines whether the call will be placed on Exclusive Trunk Hold or System Trunk Hold.) If the Automatic Outside Line Hold feature is programmed for your system, pressing any other line key will place your original call on System Hold. A held call will recall if it is not retrieved before the Hold Recall Timer expires. “Hold Recall Ml 1” will appear on the display if a call on outside line 1 has been held beyond the time limit. If you press the HOLD key during a conference with two outside lines, both outside lines will be placed on hold. 82 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 l l l l If your system is set to onhook transfer, you have placed an outside call on hold, and then you make an Intercom Call, you must make sure the other extension pressesthe FLASHkey or hangs up before you do. If you hang up before the other extension, the held outside line will be transferred to that extension. If there is no response to the Hold Recall, the tone will sound at the Attendant Phone (extension 100 or 10). However, no tone will sound at an Attendant Phone if Night Service is activated or if the call is on a Private Line. An error tone will sound if you attempt to place more than one intercom call on hold at the same time. The DBS can provide music-on-hold to callers placed on hold. See “MusicOn-Hold” (page 2 1) for more information. Call Park (All Versions) Description You can use the Call Park function to transfer a call, even if.you cannot locate the intended recipient of the call. Simply park the call, then page the person you want to transfer to. That person can answer the call from any extension by dialing the number of the extension that parked the call. Operation To park a call: 1. Pressthe HOLD key. 2. Dial “75.” “Park Hold” will appear on the display. 83 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 To retrieve a parked call: 1. Pick up the handset. You will hear intercom dial tone from the handset. 2. Dial “76.” 3. Dial the number of the extension that parked the call. “CO TALK TRK #l” will appear on the display if the call was parked on line 1. Related Programming l FFl (System): Park Recall Timer Considerations l l l l l An alarm tone will sound if a parked call is not released before the Recall Timer expires (determined by system programming). If this happens, the user that parked the call can retrieve it by simply picking up the handset. If no one retrieves the call after the Recall Timer expires, a second alarm will sound at an attendant phone(s). You cannot park more than one outside line at a time. The Attendant Phone cannot use this feature. The Attendant must use the Attendant Call Park feature. The Call Park Recall Timer is similar to the Recall Tinner, except that when the Call Park Recall Timer is set for “0” a call is recalled automatically in three minutes. You can store “75” on an FF key and use it as a Call Park key. After placing an outside call on hold, press the Call Park key to park the call. The Call Park LED will light while the call is parked and then go off when the call is released. 84 Key Telephone Features CPC-6, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Call Pickup (All Versions) The DBS provides both directed and group call pickup. Direct Call Pickup - 3Description A call to any extension can be answered at from other extension using the Direct Call Pickup feature. The Direct Call Pickup feature can also be programmed into a OneTouch key. Operation 1. Pick up the handset. You will hear intercom dial tone from the handset. 2. Dial “79.” 3. Enter the number of the ringing extension. The extension number or the outside line number of the caller will appear on the display. l l The EXT LED will light ‘or the -’ MC0 or ML key. 4. Speak when your call is answered. 5. Replace the handset. The EXT LED will go off. Related Programming l FFl (System): Extension Class of Service (CPC-B 3.1 or higher) l FF3 (Extension): Class of Service (CPC-B Version 3.1 or higher) 85 Section 700, Feature Operation issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 Considerations l If more than one caller is attempting to reach the ringing extension, the Direct Call Pickup feature will answer the call that arrived first. Once the call has been picked up, other extensions that attempt to pick up the call receive busy tone. l You can answer incoming calls, intercom calls (both tone and voice), call waiting, paging, transferred calls, or recalls using the Direct Call Pickup feature. You cannot answer alarm incoming calls or callbacks with this feature. Group Call Pickup Des&p tion Using the Group Call Pickup feature, you can answer calls to other extensions within your Paging Group without entering the number of the extension that is ringing. Group Call Pickup can also be programmed into an FF key. Operation 1. Pick up the handset. You will hear intercom dial tone from the handset. 2. Dial “70.” l l The extension number or the outside line number of the caller will appear on the display. The EXT LED will light. 3. Speak when your call is answered. 4. Replace the handset. The EXT LED will go off. 86 Key Telephone Features CPC-6, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Related Programming l FFl (System): Extension Class of Service (CPC-B Version 3.1 or higher) l FF3 (Extension): Class of Service (CPC-B Version 3.1 or higher) l FF3 (Extension): Extension Page Group l FF5 (FF Keys): FF Key Assignments for Extensions Considerations l l l If more than one call is arriving at the Paging Group, the Group Call Pickup feature will answer the call to the lowest port number first. If the called extension belongs to more than one Paging Group, the Group Call Pickup Feature will answer the call to the lowest numbered Paging Group first. You can answer incoming calls, Intercom Tone Calling, or Intercom Voice Calling using the Group Call Pickup feature. You cannot answer Paging or Callback with this feature. 87 Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 Call Transfer (All Versions) The DBS provides two call transfer methods: blind transfer and screened transfer. Blind Transfer Description Blind transfer allows the transfer of a call directly to an extension, without waiting for the called extension to answer. Operation 1. Press the HOLD key to place the outside call on hold. l The line LED for the outside line on hold will flash green. l You will hear intercom dial tone from the handset. l “Hold ##O 1” will appear on the display if the call is on line 1. 2. Dial the extension number to which the call is to be transferred. “Call-EXT 135” will appear on the display if you dialed extension 135. 3. Replace the handset before the other party answers. * You can also replace the handset after the third party answers. l l l The line LED for the original outside line will turn red when the call has been transferred. “Transf 135 #Ol” will appear on the display if a call on line 1 is transferred to extension 135. The third party need only pick up the handset to speak to the outside line. a0 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Related Programming l FFl (System): Onhook Transfer l FFI (System): Extension Transfer Recall Timer l FE1 (System): Attendant Transfer Recall Timer Considerations * In order to transfer a call by pressing HOLD, dialing the extension, and going onhook, the Onhook Transfer feature must be enabled in system programming. If Onhook Transfer is disabled, blind transfer is performed by pressing HOLD, dialing the extension number, pressing PROG, then going onhook. l In Onhook Transfer is enabled, calls can also be transferred by pressing PROG before going onhook. l The Attendant can transfer calls while the handset is still in place, even if the system is not set for Onhook Transfer. l You cannot transfer a call to an extension that has Do Not Disturb or Absence Message activated. l You can transfer a call to an extension that has Call Forwarding activated. The transferred call will follow the call forwarding path of the extension it is transferred to. l For example, if extension “A” is forwarded to extension “B,” calls that are transferred to extension “A” will be forwarded to extension “B.” l When you transfer a call to an extension that is busy or does not answer and does not have Call Forwarding activated, the transfer will recall to your extension after the Transfer Recall Timer expires. The other extension’s number and the number of the transferred CO line or extension will then appear on your display. (For example, if you transfer an outside call on line 1 to extension 135 and that extension does not answer, the call will return to your extension and “Recall 135 #Ol” will appear on the display.) 89 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation issue 1. July 6, 1993 Screened Transfer Description Using the ScreenedTransfer feature, you can contact a third party and announce the call before the transfer. Operation To use Screened Transfer when your system is set for Onhook Transfer: 1. Press the HOLD key to place the call on hold. l The line LED for the outside line on hold will flash green. l You will hear intercom dial tone from the handset. l “Hold TKK #IO1” will appear on the display if the call is on outside line 1. 2. Dial the extension number to which the call is to be transferred. 3. When your call is answered, inform the third party of the transfer. l The EXT LED will stop flashing and remain lit. l “Talk-EXT 135” will appear on the display if extension 135 answered. 4. Hang up the handset l The line LED for the original outside line will turn red. * The third party need only pick up the handset to speak to the outside line. To use Screened Transfer when Onhook Transfer is disabled: 1. Press the HOLD key to place the outside call on hold. l The line.LED for the outside line on hold will flash green. l You will hear intercom dial tone from the handset. l “Hold TRK #IO1” will appear on the display if the call is on line 1. 2. Dial the extension number to which the call is to be transferred. 90 Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 3. When your call is answered, inform the third party of the transfer. l The EXT LED will stop flashing and remain lit. l “Talk-EXT 135” will appear on the display if extension 135 answered. 4. Press the PROG key or dial “8.” The line LED for the original outside line will turn red. l “TRF 135 TRK ##01”will appear on the display if a ca.Hon line 1 is transferred to extension 135. l The third party need only pick up the handset to speak to the outside line. l 5. Hang up to complete the transfer. Related Programming l FFl (System): Onhook Transfer l FFl (System): Extension Transfer Recall Timer l FFl (System): Attendant Transfer Recall Timer Considerations l l l The Attendant can transfer calls while the handset is still in place, even if the system is not set for Onhook Transfer. .. . You cannot transfer a call to an extension that has Do Not Disturb or Absence Message activated. You can transfer a call to an extension that has Call Forwarding activated. The transferred call will follow the call forwarding path of the extension it is transferred to. For example, if phone “A” is covered to phone “B,” calls that are transferred to phone “A” will be forwarded to phone “B.” 91 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation issue 1. July 6, 1993 I l When you transfer a call to an extension that is busy or does not answer,and does not have Call Forwarding activated, a call tone will sound at your extension after Transfer Recall Timer expires. The other extension’s number and the number of the transferred CO line or extension will then appear on your display and the call will be returned to your extension. (For example, if you transfer an outside call on line 1 to extension 135 and that extension is busy or does not answer, the call will return to your extension and “Recall 135 #Ol” will appear on the display.) Call Waiting (All Versions) Description You can send a Call Waiting signal, followed by a brief LED message, to a busy extension. The party receiving the message need only replace the handset and then pick it up again to be automatically connected to the message sender’s extension. The following messages can be sent using the Call Waiting feature: Table 8. Call Waiting Text Messages Message 5 6 7 8 9 Code Message “Visitor Here” “Need Help” “Important” “Urgent” “Emergency” Message codes 0 - 4 cannot be used. With CPC-B Version 4.0 or higher, users can also respond to call waiting by sending a text message, See “Call Waiting/OHVA Text Reply” on page 95. 92 f Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Operation To set Call Waiting: 1. Press the ON/OFF key. 2. Dial the extension number. You will hear a busy tone from the speaker. 3. Press “3.” l The EXT LED will flash. l “Call Wait 157” will appear on the display if you called extension 157. 4. If you want to send a text message, dial the desired messagecode (5 - 9). The corresponding message will display on the called party’s phone. (If the called party does not have a display, he or she will continue to hear a call waiting indication.) 5. Remain on the line until the called party picks up. To answer Call Waiting: 1. The EXT LED will flash, indicating Call Waiting has been sent. 2. “Call Wait 135” will appear,on the display if extension 135 sent the Call Waiting. 3. Replace the handset. The current call will be disconnected. l “Call Wait- 100” will appear on the display. l 4. Pick up the handset. You will automatically be connected to the extension sending the Call Waiting. l l “Talk-EXT 100” will appear on the display. 93 ’ Section 700, Feature Operation issue 1. July 6, 1993 Key Telephone Features CPC-6, Version 4 i Note: To answer a call waiting tone, you may flash the switchhook, ratlrer than hang up. If you flash the switchhook, you are connected to the waiting party immediately. To answer Call Waiting using the Talk Back key: A “Talk Back” key can be assigned to an FF key. The Talk Back key allows you to answer a waiting call without disconnecting the original call. 1. The LED of the Talk Back key will flash red, indicating Call Waiting has been sent. 2. Press the Talk Back key to answer CalI Waiting. l The LED of the TaIk Back key will flash green. l The current call will be held automatically. 3. Press the Talk Back key again to return to the original call. The LED of the TaIk Back key will go off. Related Programming l FFl (System): Extension Class of Service (CPC-B Version 3.1 or higher) l FF3 (Extension): Class of Service (CPC-B Version 3.1 or higher) l FF3 (Extension): Call Waiting Notification Tone l FF3 (Extension): Call Waiting (Receive) l FF5 (FF Key Settings): FF Key Assignments for Extensions Considerations When using an SLT, message code 8 cannot be used. (The digit “8” is used to transfer calls on SLTs.) l Call Waiting can be used without entering a message code. l l l Call Waiting is cancelled when the sender replaces the handset If the extension called has DND activated, has a call on hold, is ringing (from another call), or is engaged in a conference call,’ Call Waiting cannot be sent. 94 i Section 700, Feature Operation Issue 1. July 6, 1993 l l l Key Telephone Features CPC-B, Version 4 A call on an outside line can be placed on hold before Call Waiting is answered to avoid terminating the original call. An Intercom Catl, however, must be terminated before Call Waiting can be answered. If onhook Call Transfer has been programmed and an outside line is placed on hold to answer Call Waiting, make sure you replace the handset after the other extension hangs up. If the caller hangs up first, the held call will be transferred to the called extension. Call Waiting cannot be sent to an ML key. Call WaitinglOHVA Text Reply (CPC-B Version 4.0 or higher) Description When a busy party receives an indication of incoming intercom call, the busy party can respond by sending a text message back to the caller. The text message can be sent after any of these intercom call indications: l Call waiting tone l Call waiting tone followed by a text message 0 An offhook voice announce. Operation When you are talking on a call and receive an indication of a incoming intercom call, press CONF then dial 1-5. The following table shows the default text associated with messages 1 to 5. MessageNumber MessageDefinition 1 2 Take A Message Please Hold 3 4 5 Will Call Back Transfer Unavailable Messages l-5 can be changed through system programming. 95 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6,1993 Programming l FF6 (Names and Messages): Call Waiting/OHVA Text Reply l Text messages l-5 can be changed from an attendant phone or a DSS/72. Considerations Camp-on (All Versions) Description If you reach a busy extension, the Camp-on feature will alert you with a ring when the extension becomes free. You will then be able to pick up your handset to automatically dial the extension. Operation To activate the Camp-on feature: 1. Pick up the handset. 2. Dial the desired extension number. You will hear a busy tone if the extension is busy. 3. Press “3.” l You will hear ringback tone. l If the Camp-on feature cannot be set, you will continue to hear a busy tone. 4. Replace the handset after you hear the ringback tone. 5. Wait for the station callback ring. i 96 Sectiori 700, Feature Operation Issue 1. July 6, 1993 To answer the callback Key Telephone Features CPC-B, Version 4 ring: 1. Pick up the handset when you hear the callback ring. l “Camp-on Call” will appear on the display. l The EXT LED will flash. l The system will automatically dial the called extension. 2. Speak when your call is answered. Related Programming l FF3 (Extension): Call Waiting Notification Tone/OHVA Considerations l l l l l The callback ring must be answered within sixteen seconds or it will be canceled. A Camp-on request will only be accepted affer Call Waiting status. The callback ring cannot be accepted by a station that has Call Forwarding activated. An extension can only have one call camped-on at a time. For example, if Extension 152 camps-on to Extension 153, another extension cannot campon to 153, as long as 152 is camped-on. An extension that has initiated ‘a camp-on cannot receive a camp-on. For instance, if Extension 200 has camped-on to Extension 300, another extension cannot camp-on to 200. 97 Key Telephone Features CPC-8, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 CO Line Key Trunk Access (All Versions) Description You can access an outside line by pressing a CO line key. Operation 1. Press an unlit line key. l You will hear the outside dial tone. l The line LED will light green. l “CO TALK Wl” will appear on the display if you are using CO Line 1. 2. Dial the telephone number. The dialed number will appear on the display. 3. Pick up the handset and speak when the call is answered. 4. Replace the handset. 0 The line LED will change from green to red and then go off. l The time and date will reappear on the display. Related Programming l FFl (System): SMDR Display Start Timer for Central Office Calls l FF5 (FF Keys): FF Key Assignments for Extensions 98 Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 Considerations l l The duration of a call is shown on the display while the call is in progress. In CPC-A and CPC-B Versions prior to 3.1, the SMDR Display Start Timer can be set to start after 16 seconds or 30 seconds after the last digit of the telephone number is dialed. In CPC-B Version 3.0 1 or higher, the timer can be set to start at 5, 16, or 30 seconds. Conference Calls (All Versions) Des&p tion Conference Calls allow an extension user to add a party to an existing conversation. Extension users can create the following types of Conference Calls: One outside Line and two extensions l * Two outside lines and one extension l One outside line and three extensions l Two outside lines and two extensions l Three extensions l Four extensions. Operation To establish a Conference Call: 1. Press HOLD or the line key of your current call to place it on hold. The extension number, outside line number, or name of the party on hold will appear on the display. 2. Press an unlit line key or dial the number of the extension you wish to add to the call. l The line LED will light green. 99 Section 700, Feature Operation Issue 1. July 6, 1993 l l Key Telephone Features CPC-B, Version 4 You will hear the outside dial tone from the handset. “CO TALK #+O1” will appear on the display if you chose CO line 1. 3. If you pressed an unlit line key in step 2, dial the number of the party you wish to add to the call. The number will appear on the display. 4. Press the CONF key when your call is answered. If you are now conducting a three-way Conference call involving outside line 2, CO 1, and CO 2, “CONF ##O1#02” will appear on the display. 5. Repeat steps 1 - 4 to add a fourth party to a three-party Conference Call. To add an extension to an outside call: 1. Press the CONF key during the outside call. 2. The party at the extension who wishes to join the call must pick up the handset. 3. The party joining the call must press the line key of the callin progress. (The line key LED will be lit red.) Steps 2 and 3 must be completed within five seconds of each other. 4. Pick up the handset. The three parties will now be able to speak to one another. 5. Repeat steps 1 - 4 to add another extension to a three-party Conference Call. Considerations l The SCC-A card provides 3 four-party conference circuits. The SCC-B provides 8 four-party conference circuits l Press FLASH or hang up to exit a Conference Call. l The Call Hold feature cannot be used during a four-party Conference Call. 100 f- Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 Dial “0” for Attendant (All Versions) Description The Attendant can be called from any extension by simply pressing “0.” If multiple attendants are assigned, a dial “0” call will go to Attendant “1” first. If attendant “1” is busy, the call will then go to Attendant “2.” The call will continue to transfer to the next attendant in the attendant group if necessary. With CPC-A and CPC-B Version 1.0, a maximum of two attendants can be assigned. Beginning with CPC-B Version 2.0, up to four attendants can be assigned. Operation 1. Pick up the handset or press ON/OFF. You will hear intercom dial tone. 2. Press “0.” l l Related “Talk-EXT 100” will appear on the display if your extension is set for Voice Calling. “Call-EXT Calling. 100” will appear on the display if your extension . \ is set for Tone Programming l FFl (System): Second Attendant Position l FFl (System): Third Attendant Position l FFl (System): Fourth Attendant Position l l FFl (System): Attendant Transfer Extension Position FF6 (Names and Messages): Extension Name Considerations l If the Attendant‘s name has been stored, the name will appear on the display instead of the extension number. 101 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 , I Direct Trunk Access (All Versions) Description Extensions can access a specific trunk for outgoing calls. Extensions can also use Direct Trunk Access to test trunks or to access data trunks. Operation 1. Press the ON/OFF key: l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Dial “88,” then enter the desired line number (01 - 64). l You will hear the outside dial tone from the speaker. l “CO TALK #O5” will appear on the display if you chose line 5. 3. Dial the telephone number. The number will appear on the display. 4. Pick up the handset and speak when your call is answered. 5. Replace the handset. Considerations l You cannot use the Direct Trunk Access feature if you are holding a call that does not appear on a CO line key. 102 Section 700, Feature Operation Issue 1. July 6, 1993 Do-Not-Disturb Key Telephone Features CPC-B, Version 4 (DND) (All Versions) Description An extension can be made unavailable by activating Do-Not-Disturb @ND). When DND is activated at an extension, calls to that extension receive busy tone. Operation To activate DND: 1. Press the ON/OFF key: You will hear intercom dial tone from the speaker. l 4 The ON/OFF LED will light. 2. Dial “73.” l The DND/CF LED will light. l “DND Set” will appear on the display. 3. Press the ON/ OFF key. The ON/OFF LED will light. To cancel DND: 1. Press the ON/OFF key: You will hear intercom dial tone from the speaker. l l The ON/OFF LED will light. 2. Dial “73.” l The DND/CF LED will light. l “DND Canceled” will appear on the display. 103 Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-6, Version 4 3. Press the ON/ OFF key. The ON/OFF LED will go off. Related Programming l FFl (System): Extension Class of Service (CPC-B Version 4.0 or higher) l FF3 (Extension): Class of Service (CPC-B Version 4.0 or higher) l Callback Queuing will ring an extension in DND. l A Private Line will ring an extension in DND. Considerations Setting DND automatically cancels the Call Forwarding and Absence Message features. l l l l With CPC-A and CPC-B Version 1, DND is not available for Attendant Phones. Beginning with CPC-B Version 2.0, Attendant Phones can activate DND. The Attendant can activate or cancel this feature on an extension using FF key LEDs on a DSS console. The DND feature cannot be activated from an extension selected to receive call forwarding. 104 f Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 EM/24 Console (All Versions) Description Connecting an EM/24 console to your extension increases the number of FF keys by twenty-four. By assigning extensions to its FF keys, you can use an EM/24 console as a BLF (Busy Lamp Field). ‘. .. A- Related Programming l FF3 (Extension): Terminal Type l FF3 (Extension): EM/24 Port Assignment l An EM/24 console can be connected to any key phone. Considerations Flexible Function (FF) Keys (All Versions) Description You can assign frequently used functions to programmable keys on key phones, DSS consoles, and EM/24 consoles. All keys not already assigned as line or Speed Dialing keys are available for programming. Up to twelve dial keys or six digits can be stored in an FF key. (The LED of the FF key will not light when digits are stored in the key.) You can also store the PROG, CONF, AUTO, REDIAL inserting a pause), and FLASH features. (for redialing only, not for Also, you can assign Call Forwarding-External and either a Personal Speed Dial code or a System Speed Dial code to an FF key. Or you can assign a pilot extension number as a Call Forwarding destination by storing both Call Forwarding and the pilot extension number (0, 10 - 69, or 100 - 699) in an FF key. 105 Key Telephone Features CPC-6, Version 4 Section 700, Feature Operation Issue 1. July 6,1993 . Operation To assign pre-programmed codes to an FF key: 1. Press the ON/OFF key: l You will hear intercom dial tone from the speaker, l The ON/OFF LED will light. 2. Pressthe PROG key. “F’ will appear on the display. 3. Press the FF key to be programmed. “Enter Code” will appear on the display. 4. Enter the code to be programmed (see Table 9). The code programmed will appear on the display. 5. Pressthe HOLD key. “Code Stored” will appear on the display. 6. Repeat steps 2 - 5 to program additional keys. 7. Pressthe ON/OFF key. The ON/OFF LED will go off. To assign digits to an FF key: 1. Press the ON/OFF key. 2. Press the PROG key. 3. Press the FF key to be programmed. “Enter Code” will appear on the display. 4. Press the PROG key. 106 i ‘,, Key Telephone Features CPC-6, Version 4 Section 700, Feature Operation Issue 1. July 6,1993 5. Enter up to six digits. 6. Press the HOLD key. To assign Call Forwarding-External to an FF key: 1. Press the ON/OFF key. 2. Press the PROG key. 3. Press the FP key to be programmed. “Enter Code” will appear on the display. 4. Enter “12.” 5. Press “3.” 6. Press the AUTO key. 7. Enter the Speed Dial code (System Speed dial 00 - 89 or Personal Speed dial 90 - 99). Note: The speed dial code must include the CONF key (to indicate a trunk call), the appropriate trunk access code, and the outside number. 8. Press the HOLD key. Intercom Calls will now be forwarded. CO incoming calls and transferred CO calls will not be forwarded to an outside line. To assign a Hunt Group pilot number or an extension number to an FF key: 1. Press the ON/OFF key. 2. Press the PROG key. 3. Press the FP key to be programmed. “Enter Code” will appear on the display. 4. Enter “72.” 107 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 5. Enter the Call Forwarding code (0, 1,2, or 4). 6. Enter the Hunt Group pilot number or an extension number. 7. Press the HOLD key. To erase a code stored in an FF key: Note: FF keys assigned as CO lines cannot be cleared using the following procedure. CO line keys can only be cleared through system programming. 1. Press the ON/OFF key. 2. Press the PROG key. 3. Press the FF key to be programmed. “Enter Code” will appear on the display. 4. Press the HOLD key. “Code Cleared” will appear. To check a programmed FF key: 1. Press the ON/OFF key: l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press the CONF key. “C” will appear in the display. 3. Press the FF key to be checked. The programmed data will appear on the display. 4. Press the ON/OFF key. l The ON/OFF LED will go off. l The date and time will appear on the display. 108 Section 700, Feature Operation Issue 1. July 6, 1993 Related Key Telephone Features CPC-B, Version 4 Programming l FF5 (FF Keys): FF Key Assignments for Extensions l FF9 (Copy Program): FF Key Copy l The following functions can be assigned to FF keys: Considerations Table 9. Feature access codes for FF key assignments Feature Call Attendant Intercom Call Outside Line Pooled Trunk Access i Paging Call Park DND Activate/ 1 Cancel Code to be entered 0 Extension number (10 - 69) or (100 - 699) 88, outside line number (01 - 32) 1 Outside line group number (9,81 - 86) Note: “9” can used as an outside line group number if it is not used for LCR. #, Paging Group number (00 - 07) 75 1 73 1 Absence Message 1 71 1 Activate/Cancel 1 1 Call Forwarding I 72 Alarm Activate/ ##4 Cancel Station Lockout 74, lockout code (max. 4 digits) Dial Tone On/Off #50 Direct Call Pickup 79 Group Call Pickup Account Code 1 Account Code 2 Speed Dialing Night Service On/ off 1 Intercom 70 #79, account code (max. 6 digits) AUTO, #, account code (max. 6 digits) AUTO, speed dial number (00 - 99) #52 (Attendant only) 109 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Code to be entered Feature AUTO, Message Clear 1 AUTO, Message Call Headset On/Off #51 1 #53 1 BGM On/Off Answer Key *l *2 Release Key Talk Back Key *3 Paging Meet-Me 77 Answer Universal Answer 78 Pickup Save Dial Call AUTO, Register Save Dial AUTO, MUTE Key *# FLASH key FLASH l l l l l FLASH REDIAL 1 1 * AUTO If a new code is programmed into a key, the previously programmed code is erased. To erase a code programmed into a key, press the HOLD key when the display reads “Enter Code.” “ Code Cleared” will then appear on the display. The system can be programmed so that Pooled Trunk Access calls automatically use LCR when 9 is selected. Night Service, DND, and BGM can be activated through FF keys without lifting the handset. When making a call using the Speed Dialing feature, the FLASH key stored in Speed Dialing becomes the PBX flash feature. 110 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Handsfree Answerback (Ail Versions) Description You can answer a call without lifting the handset using the Handsfree Answerback feature. However, your extension must be programmed for Voice Calling to use this feature. If your extension is not set for Voice Calling, the caller must press “1” during a call to switch from Tone Calling to Voice Calling. Operation 1. Confirm that the MUTE LED is off. If it is lit, press the MUTE key to turn it off. 2. Speak into the microphone. Related Programming l FFl (System): Extension Intercom Calling l Users should stay within three feet of the telephone when they speak. Considerations e When using a large display phone, the MUTE feature can be selected from the Menu screen on the display. With other DBS key phones, the MUTE function is assigned to a fixed key. 111 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 ltitbrcom Calling (All Versions) Descriptions The DBS provides two methods of intercom calling: voice calling and tone calling, Voice Calling. With voice calling, intercom calls are connected immediately, without a ringing tone. Tone Calling. With tone calls, a ringing tone is sent to the called extension. System programming determines whether the DBS uses voice or tone calling as a default. If voice calling is the default, dialing a “1” after the extension number will change the call to a tone call. If tone calling is the default, dialing a “1” will result in a voice call. Operation To make a Voice Call: f 1. Pick up the handset. You will hear intercom dial tone from the handset. Note: If you are calling from an extension programmed for Prime Line Preference, press the FF key programmed for intercom operation. 2. Dial the extension number (10 - 69) or (100 - 699). 3. If the system default is tone calling, dial a “1.” l l “Talk-EXT 125” will appear on the display if you called extension 125. If the extension name has been stored, that name will appear on the display after “Talk” instead of “-EXT 125.” The EXT LED will light. 4. Speak when your call is answered. 5. Replace the handset. The EXT LED will go off. 112 Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 To transfer a call using Voice Calling: 1. Press the HOLD key. l l The EXT LED will flash. “Hold-EXT hold. 135” will appear on the display if you placed extension 135 on 2. Dial the number of the extension to which the call will be transferred. 3. If the system default is tone calling, dial a “ 1.” “Talk-EXT 157” will appear on the display if you are transferring the call to extension 157. 4. Replace the handset. To make an Tone Call: 1. Pick up the handset. You will hear intercom dial tone from the handset. Note: If you are calling from an extension programmed for prime line preference, press the F’F key programmed for intercom operation. 2. Dial the extension number. 3. If the system default is voice calling, dial a “1.” l l “Call-EXT 125” will appear on the display if you called extension 125. If the extension name has been stored, that name will appear on the display rather than the extension number. The called extension will ring and the EXT LED will flash. 4. Speak when your call is answered. “Talk-EXT 125” will appear on the display if you called extension 125. If the extension name has been stored, the name will appear on the display after “Talk” instead of “-EXT 125.” 113 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 5. Replace the handset. The EXT LED will go off. To transfer a call using Tone Calling: 1. Press the HOLD key. The EXT LED will flash. l “Hold-EXT hold. l 135” will appear on the display if you placed extension 135 on 2. Dial the number of the extension to which the call will be transferred. 3. If the system default is voice calling, dial a “1.” “Call-EXT 157” will appear on the display if you are transferring the call to extension 157. 4. Replace the handset. Related Programming l FFl (System): Extension Intercom Calling l FFl (System): Alert Tone for Voice Calls l FFl (System): Extension Class of Service (CPC-B Version 4.0 or higher) l FF3 (Extension): Class of Service (CPC-B Version 4.0 or higher) Considerations l l l l When an extension’s calling mode is set to voice calls, a “splash” tone can be sent to alert the extension to the voice call. System programming determines if the splash tone is provided. If an extension is offhook, it will receive tone calls. Calls to OPX and analog SLT extensions are always tone calls, regardless of system programming. The voice calling feature is not available for DISA incoming calls. * Voice calls do not forward if Cover No Answer is turned on. 114 . Key Telephone Features CPC-6, Version 4 Section 700, Feature Operation issue 1. July 6, 1993 Last Number Redial (All Versions) Des&p tion The last outside number dialed may be redialed automatically by pressing the REDIAL key. Operation 1. Press an unlit line key. l You will hear the outside dial tone from the speaker. l The line LED will light green. l “CO TALK Ml” will appear on the display if you are using CO line 1. 2. Press the REDIAL key. The last number dialed will appear on the display. 3. Pick up the handset and speak when your call is answered. 4. Replace the handset. The line key LED will change from green to red, then go off. Considerations l l If the Auto Flash Redial feature is set, you can flash the outside line once by pressing the REDIAL key at the busy tone. The last number dialed can then be redialed. The Last Number Redial feature can redial a number up to sixteen digits long. 4 A maximum of five Speed Dialing codes can be redialed. 115 Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 Line Appearances The DBS provides up to four types of line appearances,depending on the CPC version used. The following table summarizes how each type of line appearanceis used: Table 10. MC0 and ML key definitions I Key I Def rnition I Extension Line (EL) Appearances EL keys provide one-touch dialing, direct station selection, and busy lamp fields for extensions. Direct Line (DL) Appearances DL keys are used to originate and receive calls over specific trunk numbers. MC0 keys are used to originate and receive CO calls. Multi-CO (MCO) Appearances Mu1ti-Line (ML) Appearances Extension ML keys are used to originate and receive CO line calls and intercom calls. Line (EL) Appearances (CPC-B Version 2.0 or higher) Description When an EL key is programmed, it automatically provides direct station selection and busy lamp field for the assigned extension number. If desired, the EL key can also provide ring monitor. For example, you can set extension A as an EL key to extension B. When extension A rings, the LED of the EL key on extension B flashes. Lf extension B answers the call by pressing the EL key, the LED on extension A will go off and the call will only remain on the EL key of extension B. Ringing can be set on either one or both extensions. Lf the extensions are not set for ringing, the LED of the EL key will flash red. Lf the extensions are set for ringing, the LED will flash green. When extension A is in use, the LED of the EL key on extension B will light red. If one extension has the Absence Message, Call Forwarding, or Do-Not-Disturb feature ’ activated, the EL key will light green. 116 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Operation To assign an EL key: 1. Press the PROG key. 2. Press the FF key you want to assign the EL appearance to. 3. Dial the extension number. To make an intercom call using the EL key: Press the idle EL key. To pick up a call on an EL key: Press the flashing EL key. Related Programming l FFl (System): Extension (BLF) Delayed Ring l FF4 (Ringing and Hunt Groups): Extension Ring Assignment l FF5 (FF Keys): FF Key Assignments for Extensions Considerations l l Ringing assignments for EL keys are assigned through system programming. If several calls arrive at an Extension Line key, the calls are queued and will ring on a fist-in, first-out basis. 117 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation issue 1. July 6, 1993 Direct Line (DL) Appearances (CPC-B Version 2.0 or higher) Description Direct Line keys can be assigned to any one of sixty-four CO lines for making and receiving outside line calls. Direct Line keys have priority over Multi-Line keys for outgoing and incoming outside line calls. The LED for a Direct Line key will flash green on an incoming call if the CO line is set to ring. It will flash red if the CO line is not set to ring. If another extension answers the call, the LED on the telephone will light red. Operation Operation To originate a trunk call .. . Action Press an idle DL key. To place a call on Exclusive Trunk Hold (page 96) . .. The key blinks (green) as the call is made. Press the DL key. To place a call on System Trunk Hold (page 8 1) ... To transfer a call ... Press the HOLD key. Press HOLD, dial the destination extension, then press PROG. Related Programming l FFl (System): Least Cost Routing l FF2 (Trunks): Trunk Group Assignment l FF3 (Extension): Forced LCR l FF5 (Keys): FF Key Assignment * FF8 (LCR) LCR Setting 118 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Multi-CO (MCO) Appearances (All Versions) Description You can make and receive CO line calls using a Multi-CO (MCO) key. Each extension can have up to three MC0 keys. The Attendant can have up to 12 MC0 keys. An MC0 key can be assigned to any of the pooled trunk groups. See “Pooled Trunk Access” on page 134 for more information. See “ML/MC0 Separation” (page 120) for information on assigning both ML and MC0 keys to the same system (CPC-B Version 4 or higher). Operation Action originate a trunk call ... Piess an idle MC0 key. The key blinks (green) as the call is made. place a call on Exclusive Trunk Hold (page 96) .. . Press the MC0 key. Press the HOLD key. place a call on System Trunk Hold (page 81) ... transfer a call ... Press HOLD, dial the destination extension, then press PROG. Operation To i ? To To To Related Programming l FFl (System): Least Cost Routing l FF2 (Trunks): Trunk Group Assignment l FF3 (Extension): Forced LCR l FF5 (Keys): FF Key Assignment l FF8 (LCR) LCR Setting 119 Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 I Considerations . When all trunks in a group are busy, the corresponding MC0 key lights red. l Multi-Line If LCR is enabled, MC0 keys can be assigned for trunk group 89. However, the FF keys will not light. l Press the MC0 key that flashes red to answer an outside call. l There are seven groups of outside lines: 9 and 81 - 86. (ML) Appearances (CPC-B Version 2.0 or higher) Description You can make and receive both CO line calls and Intercom Calls using a Multi-Line (ML) key. Each extension can have up to three Multi-Line keys. The Attendant can have up to 12 Multi-Line keys. See “ML/MC0 Separation” (page 122) for information on assigning both ML and MC0 keys to the same system (CPC-B Version 4 or higher). Operation Operation To originate an intercom or trunk call ... ACtiO?l 1 To place a call on Exclusive Hold (page 96) ... 1 To place a call on System Hold (page 81) ... To transfer a call .. . 120 Press an idle MC0 key. The key blinks (Been) as the call is made. 1 Press the MC0 key. I 1 Press the HOLD key. Press HOLD, dial the destination extension, then press PROG. Key Telephone Features CPC-6, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Related Programming : ,_ l FFI (System): Least Cost Routing l FF2 (Trunks): Trunk Group Assignment l FF3 (Extension): Forced LCR l FF5 (Keys): FF Key Assignment l FF8 (LCR) LCR Setting Considerations A Multi-Line key will ring for incoming CO calls, Intercom Calls, recall calls, and call-forward calls. l When a CO call or an intercom Call arrives, a search will begin for a MultiLine key not in use. The lower numbered FF keys will be searchedfirst. When a free Multi-Line key is found, the LED will flash green and the extension will ring. l If another phone answers an incoming trunk call, the ML LED on your extension will go off and the ringing will stop, indicating that the MultiLine key on your telephone is no longer in use. l When dialing an extension number, the system automatically selects the free Multi-Line key with the lowest number. l l l If the CO line or held extension does not respond before the Recall Timer expires, the extension will ring and the Multi-Line key will flash green. If LCR is enabled, ML keys can be assigned for trunk group 89. However, the FF keys will not light. 121 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation issue 1. July 6, 1993 . ML/MC0 Separation (CPC-B Version 4.0 or higher) Description Beginning with CPC-B Version 4, each extension can have either MC0 or ML keys. In previous software versions, MC0 or ML keys were only available on a system-wide basis, and the type of key that was available differed according to the software release. Table 10 contains definitions of MC0 and ML keys. Table 11 shows MCO/ML availability with previous releases. Table II. MCOIML availability CPC Version 1 TwofKey 1 1 CPC-A 1 MC0 only 1 CPC-B 1.0 1 MC0 only 1 CPC-B 2.0 - 3.1 ML only CPC-B 4.0 and above MC0 or ML Related Programming l FF3 (Extension): ML/MC0 Separation l FF5 (Keys): FF Key Assignment Considerations l l The initial setting for all extensions (except the first attendant phone) is MCO. The initial setting for the first attendant phone (port 1) is ML. 122 ( : Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 Meet-Me Answer (All Versions) Description You can answer a Paging call from any extension using the Meet-Me Answer feature. Operation 1. Pick up the handset from any extension at which you hear the Paging call. You will hear intercom dial tone from the handset. 2. Press “77.” Paging will cease and you will be connected to the party trying to reach you. l The EXT LED will light. l 3. Speak to the party that paged you. Related Programming l FFl (System): Extension Class of Service (CPC-B Version 4.0 or higher) l FF3 (Extension): Class of Service (CPC-B Version 4.0 or higher) l The Meet-Me Answer feature cannot be used with Paging Group 00. Considerations l l l You can only use the Meet-Me Answer feature at an extension that does not have an incoming call. If an external paging system or a Universal Answer system has been installed, use Group Call Pickup to respond to the Paging call. If you are at a speakerphone, you can press the ON/OFF key instead of picking up the handset to answer the Paging Call. You can then speak to the party trying to reach you using the phone’s built-in speaker and microphone. 123 Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 I Message Waiting/Callback Request . (All Versions) Oescrip tion If you try to call an extension that is busy or does not answer, you can leave a message requesting a return call. Operation To leave a Callback Request: 1. Press the ON/OFF key. 2. Dial the extension number. “Call-EXT 135,” “Busy-EXT 135” or “Talk-EXT display if you attempt to call extension 135. 135” will appear on the 3. Dial “2” at the busy tone or while the telephone is still ringing. “Accept Message” will appear on the display. 4. Pressthe ON/OFF key. The Message Waiting lamp will flash at the called extension. To answer a Callback Request: 1. Pick up the handset. You will hear intercom dial tone from the handset. 2. Pressthe AUTO key. 3. Pressthe REDIAL key. l l Your telephone will automatically dial the extension that left the Callback Request. If extension 135 left the Callback Request and your extension is set for Tone Calling, “Call-EXT 135” will appear on the display. 124 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation issue 1. July 6, 1993 If extension 13.5left the Callback Request and your extension is set.for Voice Calling, “Talk-EXT 135” will appear on the display. l 4. Speak when your call is answered. The EXT LED will light. The Message Waiting lamp will go off. To view the most recent Callback Request Callback Requests are normally viewed in the order received. To view the most recent callbacks first: 1. Press the ON/OFF key. l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press the CONF key twice. The most recent Callback Request will appear on the display. 3. Press the ON/OFF key. The ON/OFF LED will go off. 4. Repeat steps 2 and 3 to view other Callback Requests. To cancel a Callback Request: 1. Press the ON/OFF key. You will hear intercom dial tone from the speaker. l l The ON/OFF LED will light. 2. Press the AUTO key. 125 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 3. Press the FLASH key. “Call Back Cancel” will appear on the display. 4. Press the ON/OFF key. The ON/OFF LED will go off. Related Pfogfamming l FFl (System) Extension Class of Service (CPC-B Version 3.01 or higher) l FF3 (Extension) Class of Service (CPC-B Version 3.01 or higher) Considerations l l l l l When your extension has received several Callback Requests, the number of requests will appear on the left side of the display. Up to four Callback Requests can be sent to any one extension. The order of the messagescan then be changed by the party receiving the requests. If you call the same extension a second time and the party answers, any Callback Requests you sent earlier will be cancelled. If a Callback Request is sent to an extension for which Call Forwarding is set, the Callback Request will be automatically forwarded to the designated extension. You can send a Callback Request to an extension that has Do Not Disturb or Absence Message activated. 126 Section 700, Feature Operation Issue 1. July 6, 1993 Off-Hook Key Telephone Features CPC-B, Version 4 Voice Announce (OHVA) (All Versions) Description You can interrupt a busy extension when making an Intercom Call, then make an announcement that only the called party can hear using the Off-Hook Voice Announce (OHVA) feature. You can also transfer a held call to a busy extension after making the announcement using this feature. Operation To make an OHVA: 1. Pick up the handset. 2. Dial the desired extension number. If the extension is busy you will hear the busy tone. 3. Press “5.” “CONF13 1 135” will appear on the display if you called extension 135 from extension 131 while extension 135 was speaking with another extension. l “CONF 0 1 135” will appear on the display if you called extension 135 while extension 135 was speaking with an outside line. l The EXT LED will flash. l l “Voice Announce” will appear on the called extension’s display. l The Talk Back key will flash red. 4. Make your announcement. 127 Key Telephone Features CPC-6, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 To answer an OHVA: 1. Press the Talk Back key (must be programmed in an FF key). The Talk Back key’s LED will flash green. l 2. Speak with the caller. 3. To return to the previous call, press the Talk Back key again. To transfer a call using OHVA 1. Press the HOLD key to place the call to be transferred on hold. 2. Dial the number of the extension to which the call will be transferred. You will hear a busy tone if the extension is already engaged in a call. 3. Press “5” and announce the call to be transferred. If the transferred call is not accepted by the called extension, press the FLASH key to cancel the transfer. If the transferred call is accepted and Onhook Transfer is enabled for your extension, hang up. If OnHook Transfer is not enabled, press PROG then hang up. Note: Attendant console phones transfer by pressing the RELEASE key. To answer a call after It has been announced using OHVA: 1. Replace the handset. Your extension will ring. 2. Pick up the handset. Related Programming l FFl (System): Extension Class of Service (UC-B 3.1 or higher) l FF3 (Extension): Class of Service (CPC-B 3.1 or higher) ! l FF3 (Extension): Call Waiting Notification Tone/Offhook Voice Announce 128 :: .- Key Telephone Features CPC-6, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Considerations The held call is transferred as soon as the extension sending the OHVA hangs up. l If the transferred call is not answered immediately, it will queue for a set time limit, then return to the extension sending the OHVA. (The recall time can be set in the Transfer-Recall Timer.) l When receiving an OHVA, an extension’s Talk Back key’s LED will flash red. When the Talk Back key is pressed to answer an OHVA, the LED will flash green. l You cannot receive a Call Waiting message during an OHVA. (“Denied” will appear on the display of the extension trying to send the Call Waiting message.) l One-Touch Keys (All Versions) i’ ’ Des&p tion One-Touch Keys can be used to store telephone numbers, speeddial numbers, or feature access codes. To dial the stored number, the user goes offhook and pressesthe desired key. Operation To program a One-Touch key for Pooled Access: 1. Press the ON/OFF key. l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press the PROG key. 3. Press the One-Touch key to be programmed. 4. Press the CONF key. 129 Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 5. Enter the number of the outside line group to be stored. (See Table 12.). 6. Enter the telephone number to stored. 7. Press the HOLD key. To assign System Speed Dial numbers to One-Touch keys: 1. press the ON/OFF key. l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press the.PROG key. 3. Press the One-Touch key to be programmed. 4. Press the AUTO key. 5. Enter the System Speed Dial Number to be programmed. 6. Press the HOLD key. 7. Press the ON/OFF key. The ON/OFF LED will go off. To assign two System Speed Dial numbers to a single One-Touch key: 1. Press the ON/OFF key. l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press the PROG key. 3. press the One-Touch key to be programmed. 4. Press the AUTO key. 130 Section 700, feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 5. Enter the Speed Dial number for the access code. 6. Press the REDIAL key. This inserts a pause between the access code and the telephone number. 7. Press the AUTO key. 8. Enter the Speed Dial number for the telephone number. 9. Press the HOLD key. Both the accesscode and the telephone number are programmed on the OneTouch key. lOPress the ON/OFF key. The ON/OFF LED will go off. To assign access codes to a One-Touch key: 1. Press the ON/OFF key. l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. . 2. Press the PROC key. 3. Press the One-Touch key to be programmed. 4. Enter the access number. 5. Press the REDIAL key. This inserts a pause between the access code and the telephone number. 6. Press the HOLD key. 7. Press the ON/OFF key. The ON/OFF LED will go off. 131 Key Telephone Features CPC-6, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 To check a programmed One-Touch key: 1. Press the ON/OFF key. l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press the CONF key. “c” will appear in the display. 3. Press the One Touch key to be checked. The programmed data will appear on the display. 4. Press the ON/OFF key. l The ON/OFF LED will go off. l The date and time will appear on the display. Considerations l l l If the pause following an access code is too short, press the REDIAL key more than once. A One-Touch key can be programmed to automatically accessa CO line before dialing a personal speed dial number. Selection of an outside line group is made when programming a One-Touch key. A free line is then selected from that group when dialing out. (Group 9 can be programmed to select LCR automatically.) The following table shows the available outside line groups and their corresponding code numbers: 132 f Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 access codes for trunk group numbers Table 12. One-touch Trunk Group Number Code Number to be entered 1 2 3 4 5 6 9 81 82 83 84 85 86 9 l One-Touch keys cannot be checked while Station Lockout is being set. Onhook Dialing (All Versions) Description Onhook Dialing is a standard feature for DBS key phones. To dial onhook, the user simply presses the ON/OFF key. Users can dial onhook using the dialpad, one-touch keys, or FF keys. 133 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Pooled Trunk Access (All Versions) Description The DBS system supports up to 64 outside lines. These lines can then be divided into seven Pooled Trunk groups. If you store an FP key as an MC0 or ML key, an open line from the Pooled Trunk group assigned to that key can be selected automatically. Even if all the outside lines assigned to an extension are busy, a free line can be selected by choosing an outside line group number. Group numbers 9 and 8 1 - 86 are available. Operation To select a Pooled Trunk group using a pre-programmed FF key: 1. Press the ON/OFF key. l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press the ML or MC0 key. l The LED of the Pooled Trunk key will light green. l You will hear the outside dial tone from the speaker. l “CO TALK #ol” will appear on the display if line 1 is accessed. 3. Dial the telephone number. The number will appear on the display. 4. Pick up the handset and speak when your call is answered. 5. Replace the handset. The LED of the ML or MC0 key will go off. 134 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 To select a Pooled Trunk group that is not assigned to an FF key: 1. Press the ON/OFF key. You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. l 2. Enter the desired group number (81 - 86,9). l You will hear the outside dial tone from the speaker. l “CO TALK #OS’ will appear on the display if line 5 is-accessed. 3. Dial the telephone number. The number will appear on the display. 4. Pick up the handset and speak when your call is answered. 5. Replace the handset. Related Programming l FFl (System): Least Cost Routing l FF2 (Trunks): Trunk Group Assignment l FF3 (Extension): Forced LCR l FF5 (Keys): FF Key Assignment l FF8 (LCR) LCR Setting Considerations l l The LED of the ML or MC0 key will light red and you will hear a busy tone when all lines in the same group are busy. (Those lines cannot be accessed.) If a ML or MC0 key is assigned line group number 9 and LCR has been activated, LCR will be selected automatically. 135 .Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 Press the ML or MC0 key that flashes red to answer incoming calls.. l If one group is set aside for data lines, this feature can be used when a line is needed for operations such as data transmission via modem. l Prime Line Preference (All Versions) Description Prime Line Preference allows a user to place an outside call by simply picking up the handset. This feature can be programmed to always access a specific trunk or an entire trunk group. (Be sure to program one of the other FF keys as an intercom key.) Operation 1. Pick up the handset. . You will hear the outside dial tone. l The LED of line key 1 will light green if line 1 is accessed. l “CO TALK #Ol” will appear on the display if line 1 is accessed. 2. Dial the telephone number. The number will appear on the display. 3. Speak when your call is answered. Related Programming l FFl (System): Least Cost Routing l FF2 (Trunks): Trunk Group Assignment l FF3 (Extension): Forced LCR l FF5 (Keys): FF Key Assignment l FF3 (Extension): Prime Line Pickup 136 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Considerations l To make an Intercom Call, first press the FF key programmed as an intercom key, then dial the extension number. This feature will only work if FF key 1 is assigned to an outside line or a Pooled Trunk Access feature. l This feature cannot be used with a SLT. l Private Line (All Versions) Description An outside line can be reserved for exclusive access,eliminating the need for that user to wait for a free outside line during busy periods. Operation 1. Press the CO line key designated as a Private Line. + You will hear the outside dial tone. l The line LED will light green. l “CO TALK #O1” will appear on the display if the Private Line is line 1. 2. Dial the telephone number. The number will appear on the display. 3. Pick up the handset and speak when your call is answered. 4. Replace the handset. The line LED will go off. 137 Key Telephone Features CPC-B, Version 4 Section 700, Feature 0peration Issue 1. July 6, 1993 Related Programming l FF2 (Trunks): Private Central Office Line l FFl (System): Least Cost Routing l FF2 (Trunks): Trunk Group Assignment l FF3 (Extension): Forced LCR Considerations l l l Calls to a Private Line will cause an extension to ring even if the DND or the Absence Message feature is activated for that extension. Calls to a Private Line will not be forwarded, even if Call Forwarding is activated. No matter how long a call on a Private Line is on hold and even if the overtime warning tone is ignored, no warning tone will sound at the Attendant Phone. * When a private line is assigned, the Toll Restriction assignment for the private line changes to “0” for all other extensions. Ringing assignments for all other extensions are also removed for the private line. 138 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Reminder Call (All Versions) Des&p tion Your telephone can remind you of important meetings, deadlines, etc., with the Reminder Call feature. Operation To set the Reminder Call feature: 1. Press the ON/OFF key. l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press “#M.” “Enter Time HHMM” appears on the display. 3. Enter the time you wish the Reminder Call to sound. Enter the desired time in 1Zhour format, followed by a “1” for a.m. or a “2” for p.m. 4. Press the ON/OFF key. l l The ON/OFF LED will go off. “Alarm 03:25 PM” will appear on the display if you programmed the Reminder Call to sound at 3:25 p.m. To cancel the Reminder Call feature: 1. Press the ON/OFF key. l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Dial ‘W.” “Enter Time HHMM” appears on the display. 139 Key Telephone Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 3. Press the ON/OFF key. l The ON/OFF LED will go off. l “Alarm 03:25 PM” will disappear from the bottom line of the display. l A sixteen-second alarm tone will be sounded at the specified time. l One Reminder Call may be set for each telephone. l To change the Reminder Call, simply enter a new time. Considerations l If the extension is in use when the reminder call is scheduled, the reminder call will be sent as soon as the extension becomes available. Saved Number Redial (All Versions) Description You can save a previously dialed number for later redialing. Unlike the Last Number Redial feature, the Saved Number Redial feature allows you to store a number that will not be lost as soon as you dial a different number. Saved Number Redial applies only to outside numbers, not extension numbers. Operation To save a number: 1. Press the AUTO key twice before replacing the handset. 2. Press “*.” “Dial Stored” will appear on the display and the number will be saved. 3. Replace the handset. 140 Section 700, Feature Issue 1. July 6, 1993 Key Telephone CPC-6, Operation Features Version 4 To redial a saved number: 1. Press an unlit line key. l You will hear the outside dial tone from the speaker. l The line LED will tight green. l “CO TALK #@I” will appear on the display if you are using CO line 1. 2. Press the AUTO key. 3. Press “*.” The dialed number will appear on the display. 4. Pick up the handset and speak when your call is answered. 5. Replace the handset. The line LED will change from green to red, then go off. Considerations Any previously saved number will be erased when a new number is saved. l l l The Saved Number Redial feature can redial a number up to sixteen digits long. A maximum of five Speed Dialing codes can be redialed. 141 Section 700, Feature issue 1. July 6, 1993 Operation Key Telephone CPC-B, Features Version 4 Speed Dialing . d 7 -. (All Versions) Personal Speed Dialing Description Frequently called numbers can be stored using the Personal Speed Dial feature, saving time and avoiding wrong numbers. Personal Speed Dial numbers are prog-rammed at each extension- Up to ten Personal Speed Dial Numbers can be stored. It is also possible to enter names of up to sixteen characters in each of the Speed Dial numbers. Then, when using the Personal Speed Dial feature from a display phone, a programmed en* can be confirmed by name rather than by number. Extension users can program their own personal speed dial numbers using One-Touch keys, or they can be programmed from a programming phone. Operation To assign Personal Speed Dialing to a One-Touch Key: 1. Press ON/OFF. 2. Press PROG. 3. Press a One-Touch key. 4. Include a trunk access code if you like. If you include an accesscode, you do not have to press a line key before using the One-Touch key. To include an access code, press CONF then 9 or 1 -6. (1 - 6 stands for trunk groups 81- 86.) 5. Dial the number. 6. Press HOLD. 7. Press ON/OFF. 142 c Section 700, Feature Issue 1. July 6, 1993 Key Telephone CPC-B, Operation To use a programmed Features Version 4 Personal Speed Dial key: 1. If the Speed Dial key includes a trunk accesscode, simply press the key. If the Speed Dial key does not include an accesscode, you press an unlit line key before pressing the Speed Dial key. l You will hear outside dial tone from the speaker. l The line LED will light green. “CO TALK #Ol” will appear on the display if you are using CO line 1. l 2. Pick up the handset and speak when your call is answered. 3. Replace the handset. The line LED will change from green to red, then go off. To check a programmed Personal Speed Dial key: c. 1. Press the ON/OFF key: You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. l 2. Press the CONF key. “C” will appear in the display. 3. Press the Personal Speed Dial key to be checked. The programmed data will appear on the display. 4. Press the ON/OFF key. l The ON/OFF LED will go off. 143 Section 700, Feature Key Telephone CPC-B, Operation Issue 1. July 6, 1993 To assign a name to a Personal Speed Dial number: Features Version 4 . I _ Press the ON/OFF key. l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press the PROG key. 3. Press “# 1.” “Speed Diai Name” will appear on the display. 4. Press the AUTO key. 5. Enter the Personal Speed Dial code. 6. Press AUTO to backspace and erase the existing name. 7. Use the dialpad sequencesshown Table 3 on page 57 to enter letters and/or numbers. Press FLASH after each letter. Press CONF to switch between numbers and letters. 8. To store your entry, press HOLD. To delete a Pzrsonal Speed Dial number: 1. Press ON/OFF. 2. Press PROG. 3. Press the One-Touch key. 4. Press HOLD. 5. Press ON/OFF again. 144 c( Section 700, Feature Issue 1. July Related Operation Key Telephone CPC-8, 6, 1993 Features Version 4 Programming - FF7 (Toll Restrictions): Toll Restrictions - FFlO (System and Personal Speed Diai): Personal Speed Dial Numbers Considerations Personal Speed Dial numbers can contain up to sixteen characters, including the “*,” “#,” FLASH (indicate “-“), PAUSE (REDIAL), CONF, and AUTO keys. l l l l l l l A dash (“-“) can be displayed in the Personal Speed Dialing number. To display a dash, press the FLASH key where you want the dash to appear. If you make a mistake while programming, an alarm tone will sound and “ERROR” will appear on the display. If this happens, start again from step 1. Storing a new number erases any previously stored data. Names for Personal Speed Dialing can also programmed using a DSS console connected to the Attendant Phone. If the called party’s telephone number and name are stored in the OneTouch feature memory, the display will show that number and name when making the call. Speed Dialing cannot be checked while Station Lockout is activated. 145 Section 700, Feature Issue 1. July 6, 1993 System Key Telephone CPC-B, Operation Speed Features Version 4 Dial Description Frequently called numbers can be stored using the System Speed Dial feature, saving time and avoiding wrong numbers. System Speed Dial numbers are programmed from the Attendant Phone and can be used by any extension, as opposed to Personal Speed Dial numbers, which are exclusive to each individual extension. Up to 90 System Speed Dial Numbers can be stored. Operation To use a programmed System Speed Dial key: 1. Press an unlit line key. l You will hear the outside dial tone from the speaker. l The line LED will Light green. l “CO TALK #Ol” will appear on the display if you are using CO line 1. 2. Press the AUTO key. “A” will appear on the display. 3. Enter the System Speed Dial code (00 - 89). The number dialed and the corresponding name will appear on the display. 4. Pick up the handset and speak when your call is answered. 5. Replace the handset. The line LED will change from green to red, then go off. 146 Section 700, Feature Issue 1. July 6, 1993 :/ Key Telephone CPC-6. Operation To check a programmed System Features Version 4 Speed Dial key: 1. Press the ON/OFF key. You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. l 2. Press the CONF key. “C” will appear in the display. 3. Press AUTO. 4. Dial the System Speed Dial key to be checked. The programmed data will appear on the display. 5. Press the ON/OFF key. <:,.:: ... ._“! ’ Related l The ON/OFF LED will go off. l The date and time will appear on the display. Programming FFl (System): Override TRS for System Speed Dialing l 0 FFlO (Speed Dialing): System Speed Dialing Considerations If numbers do not appear on the display when the System Speed Dial code (00 - 89) is entered, your extension has been programmed to not show these entries. l The system can be programmed to allow System Speed Did Numbers to override toll restrictions. l l You can make outside calls using this feature, even if a Toll Restriction (2 6) is set - Speed Dialing cannot be checked while Station Lockout is activated. 147 Section 700, Issue 1. July Feature 6, 1993 Station Key Telephone CPC-6, Operation Features Version 4 Lockout (All Versions) Description The Station Lockout feature allows users to dial a Station Lockout code to restrict their phone from being used for outside calls. To activate Station Lockout: 1. Press the ON/OFF key. l You will hear the intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Dial “74.” “Enter Code #T will appear on the display. 3. Dial the Station Lockout code. 4. Press the ON/OFF key. “Set Sta. Lock” will appear on the display. To deactivate Station Lockout: 1. Press the ON/OFF key. l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Dial “74.” “Enter Code ##”will appear on the display. 3, Dial the Station Lockout code. 4. Press the ON/OFF key. “Set Sta. Lock” will disappear from the display. 148 Section 700, Feature issue 1. July 6, 1993 Key Telephone CPC-6, Operation Features Version 4 Consideraiions - A locked extension can be used for Intercom Calls l l l Station Lockout key codes can only be set from an attendant phone or a programming phone. You cannot confirm Speed Dialing or set Speed Dialing while Station Lockout is activated. If you enter an incorrect key code and then try to dial, you will hear a busy tone. Trunk-to-Trunk Transfer (All Versions) Des&p tion Trunk-to-trunk transfer allows an extension to transfer one outside party to another outside party. Before completing the transfer, the extension can hold a three-way conference with the two outside parties. Operation 1. Press the HOLD key during an outside call. l Your current call will be put on hold. l “Hold #Ol” will appear on the display if line 1 is put on hold. 2. Press an unlit CO key, l You will hear the outside dial tone. l “Talk ##X2”will appear en the display if you chose line 2. 3. Dial the telephone number of the party which you would like to connect with your original call. 4. Speak when your call is answered. 149 Section 700, Feature Issue 1. July 6, 1993 Operation Key Telephone CPC-8, Features Version 4 Inform the person at the other end that you are going to connect the two lines. 5. Press the CONF key. l l A three-party Conference Call will be initiated. “Conf #HI1#KU” will appear on the display if you are connected to lines 1 and 2. 6. Press one of the CO keys. Related l The two outside lines will be connected. l “Hold #I01#KG” will appear on the display if lines 1 and 2 are connected. Programming l FFl (System): Unsupervised Conference Timer l FF2 (Trunks): Unsupervised Central Office Line Conference l FF3 (Extensions): Unsupervised Conference Considerations l l l After the Trunk-to-Trunk Transfer is completed, you can no longer add another party to initiate a three-party Conference Call. When the call is finished, the conference information will disappear from the display and your extension will rev to norrnai operation. When the Unsupervised Conference Timer expires, the call will be automatically disconnected. 150 Section 700, Feature Operation Issue 1. July 6, 1993 ‘$ Chapter DSLT Features CPC-B, Version 4 4. DSLT Features This chapter describes features that are available Telephone (DSLT). with the Digital Single Line Figure 6 illustrates the DSLT. For more information on DSLT operation, seethe Digital SLT User’s Guide (Section 790). Note: The DSLT can only be used with CPC-B Version 3.1 or higher. Figure 6. Digital Single Line Telephone (DSLT) 151 Section 700, Feature issue 1. July Operation DSLT Features CPC-B, Version 4 6, 1993 Absence Message Description DSLT users can leave text messages on their phone when they are away. When the unattended extension is dialed by a key phone, the text message wi!i display on the caller’s phone. Any one of the following messages can be selected. Messages 5 to 9 can be changed r through system programming. Table 13. Absence Messages 1 Message No. 1 Message Text ln Meeting 0 1 At Lunch I Out of Office 2 3 Ir 4 5 6 7 8 I 9 1 Vacation 1 Another Office 1 User Defined User Defined User Defined User Defined 1 User Defined 1 Operation To Set an Absence Message 1. Lift the handset or press ON/OFF. 2. Dial “7 1.” 3. Enter a message code between 0 and 9 (See Table 13.). 4. Enter the time you will return (optional). See Table 14 for examples. 5. Replace the handset or press ON/OFF. 152 Section 700, Feature Operation Issue 1. July 6, 1993 To Cancel i an Absence DSLT Features CPC-B, Version 4 Message x 1. Lift the handset or press ON/OFF. 2. Dial “7 I.” 3. Replace the handset or press ON/OFF- Related Programming l FFI (System) Extension Class of Service (CPC-B Version 3.1 or higher) l FF3 (Extension) Class of Service (CPC-B Version 3.1 or higher) l FF6 (Names and Messages): Absence Message Considerations l i. :. 1 \ l l Table 14. Example Calling parties without a display get a busy signal, rather than the Absence Message. If a message code number that has not been programmed when a message is selected, “Absence,” followed by the code number, will appear on the caller’s display. Absence Message return times can be input as shown in Table 14: Return Times for Absence Messages r Input DkPrcrY No input 9 11 615 1035 Return Return 9:00 Return 1l:OO Return 6: 15 Return lo:35 Four-digit numbers can also be input (0000 - 9999 = Hours & Minutes or Month & Date). l l Setting an Absence Message cancels DND and Call Forwarding features. When an Absence Message is set on a DID station, incoming DID calls are routed according to the ringing assignment pro&gammed for the incoming tl-Ullk. 153 Section 700, Feature Issue 1. July 6, 1993 Busy Operation DSLT Features CPC-B, Version 4 Override Description Extensions in the same Paging Group (l-7) can break into one another’s outside calls or Intercom Calls to relay urgent information or to create three-party Conference Calls. Operation 1. Pick up the handset. You will hear intercom dial tone from the handset. 2. Dial the extension number. 3. When you hear busy tone, dial “4.” l Related An alert tone will sound to both phones (system programming required). Programming FFl (System): Alert Tone for Busy Override and Offhook Voice Announce l l FFI (System): Extension Class of Service (CPC-B Version 3.1 or higher) l FF3 (Extension): Class of Service (CPC-B Version 3.1 or higher) l FF3 (Extension): Busy Override Send l FF3 (Extension): Busy Override Receive l FF3 (Extension): Extension Paging Groups l You cannot break in on three-party conference calls. - Considerations l The default for the override alert tone is “off.” If the override alert tone is enabled, the tone will be sent to both parties when a call is overridden. 154 Section 700, Feature Issue 1. July 6, 1993 DSLT Features CPC-B. Version 4 Operation Call Forwarding Call Forwarding allows users to send their calls to another extension, or voice mail. The following call forwarding options are available. an outside line, Call Forwarding-All Calls. When the Call Forwarding--All Calls feature is activated, all incoming calls to an extension are forwarded immediately. Call Forwarding-No Answer. When Call Forwarding--No Answer is activated, an unanswered call will ring until the Call Forward No Answer timer expires. When the timer expires, the unanswered call will be forwarded. Call Forwarding-8usy. When Call Forwarding--Busy is activated, all incoming calls to a busy extension will be forwarded. Call Forwarding-Busy/No Answer. When Call Forwarding--Busy/No Answer feature is activated, all incoming calls to an extension that is busy or does not answer will be forwarded. Call Forwarding-External. When Call For-w&ding-External is activated, all incoming intercomcalls to an extension will be forwarded to an outside number, In order to forward to an outside number, the number must first be entered as a system or personal speed dial number. Any speed dial number (00-99) can be used to store an outside number for call forwarding. (00-89 are system speed dial numbers; 90 - 99 are personal speed dial numbers.) Permanent Call Forwarding. Permanent call forwarding is assigned through system promming, rather than by the user. Permanent call forwarding is normally used to forward calls to a voice mail system. An extension user can invoke other forms of call forwarding (no answer, busy, all calls) to temporarily override the permanent call forwarding destination. Permanent call forwarding can be used with busy, no answer, or busy/no answer. 155 Section 700, Feature Issue 1. July 6, 1993 Operation DSLT Features CPC-B, Version 4 c‘t Operation To activate Call Forwarding: 1. Lift the handset or press ON/OFF. l You will hear intercom dial tone from the speaker. 2. Dial “72.” 3. Dial the appropriate call forwarding code. 1 Call Forward Type 1 Code 1 1 Outside No answer I3 4 I I 4. If you’re forwarding to an internal number, enter the number of the extension you want to receive your calls. If you’re forwarding to an outside number, press AUTO plus the appropriate speed dial number. Note: To forward to an outside number, the number must already be programmed into personal or system speed dialing. (See page 182 for instructions.) 5. Replace the hvdset or press ON/OFF. To cancel Call Forwarding 1. Lift the handset or press ON/OFF. 2. Dial “72.” 3. Replace the handset or press ON/OFF. 156 c- ,, c- .’ Section 700, Feature Issue 1. July 6, 1993 c ! Related DSLT Features CPC-B, Version 4 Operation Programming - FFl (System): Call Forward No Answer Tier - FFI (System): Extension Class of Service (CPC-B Version 3.1 or higher) FF3 (Extension): Class of Service (CPC-B Version 3.1 or higher) l FF3 (Extension): Permanent Call Forward Type (CPC-B Version 3.1 or higher) l FF3 (Extension): Permanent Call Forward Extension (CPC-B Version 3.1 or higher) l 0 FFlO (System and Personal Speed Dial): System Speed Dial Numbers FFlO (System and Personal Speed Dial): Personal Speed Dial Numbers l Considerations Calls can be forwarded to extensions that have call forwarding activated. For example, phone “A” can be forwarded to phone “B,” even if phone “B” is forwarded to voice mail. l e-. .,.,.. “:::. ,,:.:. :.‘, 7 s DND and Absence Messages cancel Call Forwarding. l l l Voice calls do not forward when Call Forwarding--No Answer is used. . .._ Extensions for which Call Forwarding-External has been set cannot: - Be in the middle of an outside call when the feature is activated. - Have a toll restriction setting that prohibits outside calls. l ’ Calls can be forwarded to a third-party voice mail (a system other than the DBS Voice Mail) by using the “Call Forward ID Code” described on page 10. 157 Section 700, Feature Issue 1. July 6, 1993 Operation DSLT Features CPC-B. Version 4 i Call Hold f Description The DSLT is provided with a HOLD key. The HOLD key is used to both place calls on hold and retrieve calls from hold. key provides either exclusive or system hold, depending on system programming. With Exclusive Hold, only the station that held the call can retrieve it. with System Hold, another station can retrieve the call. The HOLD Operation To place a call on Hold: Press the HOLD key. To release the call: Press the HOLD Related key again. cf Programming l FFI (System): Non-appearance CO Line Hold l PFl (System): Extension Hold Recall ?imer l PFl (System): Central Office Line Automatic Hold Considerations A held call will recall if it is not retrieved before the Hold Recall Timer expires. l If there is no response to the Hold Recall tone, the tone will sound at the Attendant Phone. However, no tone will sound at an Attendant Phone if Night Mode is activated. l l If your system is set to onhook transfer, you have placed an outside call on hold, and then you make an Intercom Call, you must make sure the other extension presses the FLASH key or hangs up before you do. If you hang up before the other extension, the held outside line will be transfer-red to that extension. 158 Section 700, Issue 1. July Feature 6, 1993 DSLT Features CPC-B, Version 4 Operation will sound if you attempt to place more than one call on hold at the same time. * An error tone music-on-hold to callers placed on hold. See “MusicOn-Hold” (page 2 1) for more information. - The DBS can provide Call Park Description You can use the Call Park function to transfer a call, even if you cannot locate the intended recipient of the call. Simply park the ca:l, then page the person to whom you would like to transfer the call. That person can answer the call from any extension by dialing the number of the extension that parked the call. Operation To park a call: 1. Press the HOLD key. ::: _‘, ! 1 2. Dial “75.” To retrieve a parked call: 1. Lift the handset. You will hear intercom dial tone from the handset. 2. Dial “76.” 3. Dial the number of the extension that parked the call. 159 Section 700, Feature Issue 1. July 6, 1993 Related DSLT Features CPC-B, Version 4 Operation Programming l FFl (System): Park Recall Timer Considerations l An alarm tone will sound if a parked call is not released before the Park Recall Timer expires (determined by system programming). If this happens, the user that parked the call can retrieve it by simply picking up the handset. If no one retrieves the call after the Park Recall Timer expires, a second alarm will sound at an attendant phone(s). - You cannot park more than one outside line at a time. l The Call Park Recall Xmer is similar to the Recall Timer, except that when the Call Park Recall lamer is set for “0” a call is recalled automatically in three minutes. Call Pickup c DSLTs can use both directed and group call pickup. ( / Direct Call Pickup Description A ca,ll to any extension can be answered from any other extension using the Direct Call Pickup feature. Operation 1. Lift the handset. .e 2. Dial “79.” 3. Enter the number of the ringing extension- 160 Section 700, Feature Issue 1. July 6, 1993 . i .; ‘i Related DSLT Features CPC-B, Version 4 Operation Programming - FFl (System): Extension Class of Service (CPC-B 3.1 or higher) * FF3 (Extension): Class of Service (CPC-B Version 3.1 or higher) Considerations * If more than one caller is attempting to reach the ringing extension, the Direct Call Pickup feature will answer the call that arrived first. Once the call has been picked up, other extensions that attempt to pick up the call receive busy tone. You can answer incoming calls, intercom calls (both tone and voice), call waiting, paging, transferred calls, or recalls using the Direct .Call Pickup feature. You cannot answer callbacks with this feature. l Group Call Pickup 7. .:. :, -:: _ \ .( Description Using the Group Call Pickup feature, you can answer calls to other extensions within your Paging Group (01-07) without entering the number of the extension that is ringing. Operation 1. Lit the handset. 2. Dial “70.” Related Programming l FFl (System): Extension Class of Service (CPC-B Version 3.1 or higher) * FF3 (Extension): Class of Service (CPC-B Version 3.1 or higher) l FF3 (Extension): Extension Page Group 161 Section 700, Feature Issue 1. July 6, 1993 Operation DSLT Features CFC-B, Version 4 Considerations - If more than one call is arriving at the Paging Group, the Group Call Pickup feature will answer a caIl to the lowest port number fist. If the called extension belongs to more than one Paging Group, the Group CaIl Pickup Feature will answer a call to the lowest numbered Paging Group first. l You can answer incoming calls, Intercom Tone Calling, or Intercom Voice Calling using the Group Call Pickup feature. You cannot answer Paging or Callback with this feature. l Call Transfer The DBS provides two call transfer methods: blind transfer and screened transfer. Blind Transfer Description 8 Blind transfer allows the transfer of a call directly to an extension, without waiting for the called extension to answer. ‘.. _,. Operation 1. Press the HOLD key to place the call on hold. 2. Dial the extension number to which the call is to be transferred. 3. Replace the handset before the other party answers. You can also replace the handset after the third party answers. l - The third party need only pick up the handset to speak to the outside line. Related Programming l FFl (System): Onhook Transfer - FFI (System): Extension Transfer Recall Timer 162 Section 700, Feature Issue 1. July 6, 1993 I Operation DSLT Features CPC-B, Version 4 Considerations * In order to transfer a call by pressing HOLD, dialing the extension, and going onhook, the Onhook Transfer feature must be enabled in system programming. You cannot transfer a call to an extension that has Do Not Disturb or Absence Message activated. l You can transfer a call to an extension that has Call Forwarding activated. The transferred call will follow the call forwarding path of the extension it is transferred to. l For example, if extension “A” is forwarded to extension “B,” calls that are transferred to extension “A” will be forwarded to extension “B.” When you transfer a call to an extension that does not answer and does not have Call Forwarding activated, the transfer will recall to your extension after the Ti-ansfer Recall Timer expires. l (For example, if you transfer an outside call on line 1 to extension 135 and that extension does not answer, the call will return to your extension.) -.p::.. ; / Screened Transfer Description Using the Screened Transfer feature, you can contact a third party and announce the call before the transfer. To use Screened Transfer when your system is set for Onhook Transfer: 1. Press the HOLD key to place the call on hold. _ You will hear intercom dial tone from the handset. .-- l 2. Dial the extension number to which the call is to be transferred. 3. When your call is answered, inform the third party of the transfer. 4. Replace the handset. l The third party need only pick up the handset to speak to the outside line. 163 Section 700, Feature Issue 1. July 6, 1993 To use Screened Operation DSLT Features CPC-B, Version 4 Transfer when Onhook Transfer is disabled: 1. Press the HOLD key to place the outside call on hold. You will hear intercom dial tone from the handset. l 2. Dial the extension number to which the call is to be transferred. 3. When your call is answered, inform the third party of the transfer. l The EXT LED will stop flashing and remain lit. 4. Dial “8.” The third party need only pick up the handset to speak to the outside line. l 5. Replace the handset. Related Programming FFl (System): Onhook Transfer l FFl (System): Extension Transfer Recall Timer l Considerations You cannot transfer a call to an extension that has Do Not Disturb or Absence Message activated. l * You can transfer a call to an extension that has Call Forwarding activated. The transferred call will follow the call forwarding path of the extension it is transferred to. For example, if phone “A” is covered to phone “B,” calls that are transferred to phone “A” will be forwarded to phone “B.” l When you transfer a call to an extension thai does not answer and does not have Call Forwarding activated, the transfer will recall to your extension after the Transfer Recall ‘limer expires. (For example, if you transfer an outside call on line 1 to extension 135 and that extension is busy or does not answer, the call will return to your extension-) 164 Section 700, Feature Issue 1. July 6, 1993 I DSLT Features CPC-B, Version 4 Operation Call Waiting Descfip tion You can send a Call Waiting signal, followed by a brief LCD message, to a busy extension. The party receiving the message need only replace the handset and then pick it up again to be automatically connected to the message sender’s extension. . ,. .The following messages can be sent using the Call Waiting ‘feature: Table 15. Call Waiting Text Messages Message Code 5 6 7 9 Message “Visitor Here” “Need Help” “Important” “Emergency” i Message codes 0 - 4 cannot be used. Operation To Set.ball Waiting: 1. Lift the handset. 2. Dial the extension number. You will hear busy tone. 3. Press “3.” 4. If you wish to send a text message,dial the desired message code (5-7 or 9). The message will display on the called party’s phone if the called party has a key phone. (If the called party does not have a display, he or she will continue to hear a call waiting indication.) 5. Remain on the line until the called party picks up- 165 Section 700, issue 1. July To answer Feature 6, 1993 Call Waiting (after 1. Replace l DSLT Features CPC-B, Version 4 Operation disconnecting the current call): the handset. The current call will be disconnected. 2. Pick up the handset. l You will automatically be connected to the extension sending the Call Waiting. To answer Call Waiting (without disconnecting the current call): 1. Press HOLD. l The current call will be disconnected. l The new call will be connected automatically. 2. Press HOLD again to retrieve the fast call. Related Programming l FFl (System) Extension Class of Service (CPC-B Version 3.1 or higher) l FF3 (Extension): Class of Service (CPC-3 Version 3.1 or higher) FF3 (Extension); Call . -.-Waiting Notification Tone l l FF3 (Extension): Call Waiting (Receive) Considerations l l l Call Waiting can be used without entering a message code. If the extension called has DND activated, has a call on hold, is ringing (from another call), or is engaged in a conference call, Call Waiting cannot be sent. If the extension called has call forwarding activated, call waiting sent unless the called extension has an available ML key. 166 cannot be Section 700, Feature Issue 1. July 6, 1993 DSLT Features CPC-B, Version 4 Operation Camp-on Description If you reach a busy extension, the Camp-on feature will alert you with a ring when the extension becomes free. You will then be able to pick up your handset to automatically dial the extension. Operation To activate the Campon feature: 1. Lift the handset. 2. Dial the desired extension number. You will h&r a busy tone if the extension is busy. 3. Press “3.” l You will hear ringback tone. l If the Camp-on feature cannot be set, you will continue-to hear a busy tone. 4. Replace the handset after you hear the ringback tone. 5, Wait for the station callback ring. ’ To answer the callback ring: 1. Pick up the handset when you hear the callback ring. l The system will automatically dial the called extension. 2. Speak when your call is answered. Related Programming * FF3 (Extension): Call Waning (Receive) 167 Section 700, Feature Issue 1. July 6. 1993 DSLT Features C;PZ-B, Version 4 Operation Considerations l The callback ring must be answered within sixteen seconds or it will be canceled. A Camp-on l request wiil only be accepted after Call Waiting status. Camp-on cannot be activated by an extension that has call forwarding turned on. l An extension can only have one call camped-on at a time. For example, if Extension 152 camps-on to Extension 153, another extension cannot campon to 153, as long as 152 is camped-on. l An extension that has initiated a camp-on cannot receive a camp-on. For instance, if Extension 200 has camped-on to Extension 300, another extension cannot camp-on to 200. l Conference Calls Description Conference Calls allow an extension user to add a party to an existing conversation. DSLT users can create the following types of Conference Calls: l One outside line and two extensions (three-party Conference Call) Two outside lines and one extension (three-party Conference Call) l l Three extensions (Intercom Conference Call) Operation To add an extension: 1. Press the HOLD key to place the current call on hold. 2. Dial the number of the extension you wish to add to the call. 3. Press CONF when your call is answered. 168 Section 700, issue 1. July t Feature 6, 1993 To add an outside Operation DSLT Features CPC-6, Version 4 number: 1. Press the HOLD key to place the current call on hold. 2. Dial a trunk group number (81 - 86 or 9). 3. Dial the outside number. 4. Press CONF when your call is answered. Considerations l Press the FLASH key to exit a Conference Call. l The Hold feature cannot be used during a three-party conference. Dial “0”:~for Attendant -. ..: .:.:. .::‘I Description The Attendant can be called from any extension by simply pressing “0.” If multiple attendants are assigned, a dial “0” call will go to Attendant “1” first. If attendant “1” is busy, the call will then go to Attendant “2.” The call will continue to transfer to the-next attendant in the attendant group if necessary. A maximum of four attendants can be assigned. Operation 1. Lift the handset. 2. Press “0.” 169 Section 700, Feature Issue 1. July 6, 1993 DSLT Features CPC-B, Version 4 Operation Related Programming - FFI (System): Second Attendant Position l FFl (System): Third Attendant Position l FFI (System): Fourth Attendant Position l FFl (System): Attendant Transfer Extension Position Direct Trunk Access Description Extensions can access a specific trunk for outgoing calls. Extensions can also use Direct Trunk Access to test trunks or to access data trunks. Operation 1. Lift the handset. 2. Dial “88” followed by the desiredtrunk number(01 - 64). 3. Dial the outsidenumber. 4. Replacethe handset. 170 DSLT Features CPC-B, Version 4 Section 700, Feature Operation Issue 1, July 6, 1993 Do-Not-Disturb (DND) Description An extension can be made unavailable by activating Do-Not-Disturb (DND). When DND is activated at an extension, calls to that extension receive busy tone. Operation To activate DND: 1. Lift the handset or press ON/OFF. 2. Dial “73.” 3. Replace the handset or press the ON/ OFF key. To cancel DND: 1. Lift the handset or press ON/OFF. 2. Dial “73.” 3. Replace the handset or press ON/ OFF’. Related Programming l FFl (System): Extension Class of Service (CPC-B Version 4.0 or higher) l FF3 (Extension): Class of Service (CPC-B Version 4.0 or higher) l Callback Queuing will ring an extension in DND. Considerations l l Setting DND automatically cancels the Call Forwarding and Absence Message features. The DND feature cannot be activated at an extension selected to receive Call Forwarding. 171 DSLT Features CPC-6, Version 4 Section 700, Feature operation Issue 1. July 6, 1993 Intercom Calling Descriptions The DBS provides two methods of intercom calling: voice calling and tone calling. Voice Calling. With voice calling, intercom calls are connected immediately, without a ringing tone. Tone Calling. With tone calls, a ringing tone is sent to the called extension. System programming determines whether the DBS uses voice or tone calling as a default. If voice calling is the default, dialing a “1” after the extension number will change the call to a tone call. If tone calling is the default, dialing a “1” will result in a voice call. Operation To make a Voice Call: 1. Lift the handset. 2. Dial the extension number. 3. If the system default is tone calling, dial a “1.” To make an Tone Call: 1. Lift the handset. 2. Dial the extension number. 3. If the system default is voice calling, dial a “1.” l The called extension will ring. 172 Section 700, Feature Operation Issue 1. July 6, 1993 DSLT Features CPC-B, Version 4 Related Programming l FFl (System): Extension Intercom Calling l FFl (System): Alert Tone for Voice Calls l FFl (System): Extension Class of Service (CPC-B Version 4.0 or higher) l FF3 (Extension): Class of Service (CPC-B Version 4.0 or higher) Considerations When an extension’s calling mode is set to voice calls, a “splash” tone can be sent to alert the extension to the voice call. System programming determines if the splash tone is provided. l l If an extension is onhook, it will receive tone calls. l The voice calling feature is not available for DISA incoming calls. l Voice calls do not forward if Cover No Answer is turned on. Last Number Redial ~. .I Description The last outside number dialed may be redialed automatically by pressing the REDIAL key. Operation 1. Lift the handset. 2. Dial a trunk access code (8 1 - 86 or 9). 3. Press the REDIAL key. Considerations l If the Auto Flash Redial feature is set, you can flash the outside line once by pressing the REDIAL key at the busy tone. The last number dialed can then be redialed. 173 Section 700, Feature Operation Issue 1. July 6, 1993 DSLT Features CPC-B, Version 4 The Last Number Redial feature can redial a number up to sixteen digits long. A maximum of five Speed Dialing codes can be redialed. Meet-Me Answer Description You can answer a Paging call from any extension using the Meet-Me Answer feature. Operation 1. Pick up the handset from any extension at which you hear the Paging call. 2. Press “77.” Paging will cease and you will be connected to the party trying to reach you. l 3. Speak to the party that paged you. Related Programming l FFI (System): Extension Class of Service (CPC-B Version 4.0 or higher) l FF3 (Extension): Class of Service (CPC-B Version 4.0 or higher) l The Meet-Me Answer feature cannot be used with Paging Group 00. Considerations l You can only use the Meet-Me Answer feature at an extension that does not have an incoming call. Q If an external paging system or a Universal Answer system has been installed, use Group Call Pickup to respond to the Paging call. 174 f Section 700, Feature Operation Issue 1. July 6, 1993 DSLT Features CPC-B, Version 4 Message Waiting/Callback Request Description If you try to call an extension that is busy or does not answer, you can leave a message requesting a return call. Operation To leave a Callback Request: 1. Lift the handset. 2. Dial the extension number. 3. Dial “2” at the busy tone or while the telephone is still ringing. 4. Replace the handset. To answer a Callback Request: 1. Pick up the handset. You will hear intercom dial tone from the handset. 2. Press the AUTO key. 3. Press the REDIAL key. l Your telephone will automatically dial the extension that left the Callback Request. To cancel a Callback Request: 1. Lift the handset or press ON/OFF. 2. Press the AUTO key. 3. Press the FLASH key. 4. Replace the handset or press the ON/OFF key. 175 DSLT Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Related . Programming l FFl (System) Extension Class of Service (CPC-B Version 3.01 or higher) l FF3 (Extension) Class of Service (CPC-B Version 3.01 or higher) Considerations l l l Up to four Callback Requests can be sent to any one extension. If you call the same extension a second time and the party answers, any Callback Requests you sent earlier will be cancelled. If a Callback Request is sent to an extension for which Call Forwarding is set, the Callback Request will be automatically forwarded to the designated extension. 0 You can send a Callback Request to an extension that has Do Not Disturb or Absence Message activated. Off-Hook Voice Announce Des&p (OHVA) tion You can interrupt a busy extension when making an Intercom Call, then make an .^ announcement that only the called party can hear using the Off-Hook Voice Announce (OHVA) feature. You can also transfer a held call to a busy extension after making the announcement using this feature. Operation To make an OHVA: 1. Lift the handset. 2. Dial the desired extension number. If the extension is busy you will hear the busy tone. 3. Press “5.” 176 i Section 700, Feature Operation issue 1. July 6, 1993 DSLT Features CPC-B, Version 4 To transfer a call using OHVA 1. Press the HOLD key to place the call to be transferred on hold. 2. Dial the number of the extension to which the call will be transferred. You will hear a busy tone if the extension is already engaged in a call. 3. Press “5” and announce the call to be transferred. If the transferred call is not accepted by the called extension, press the FLASH key to cancel the transfer. 4. Press “8.” 5. Replace the handset. To answer the call from a DSLT: 1. Press CONE 2. Speak with the announcing party. 3. Press CONF again to disconnect the announcing party and return to the original call. Rekted Programming l FFl (System): Onhook Transfer l FFl (System): Alert Tone for Busy Override and Offhook Voice Announce l FFl (System): Extension Class of Service (CPC-B 3.1 or higher) l FF3 (Extension): Class of Service (CPC-B 3.1 or higher) l FF3 (Extension): Call Waiting Notification Tone/Offhook Voice Announce 177 Section 700, Feature Operation Issue 1. July 6, 1993 DSLT Features CPC-6, Version 4 . Considerations l l If Onhook Transfer is enabled, the held call is transferred as soon as the extension sending the OHVA hangs up. If the transferred call is not answered immediately, it will queue for a set time limit, then return to the extension sending the OHVA. (The recall time can be set in the Transfer-Recall Timer.) l You cannot receive a Call Waiting message during an OHVA. l You cannot toggle back and forth between two calls during an OHVA. Onhook Dialing Description Onhook Dialing is a standard feature for the DSLT. To dial onhook, the user simply presses the ON/OFF key. The DSLT does not include a microphone, so the user must lift the handset to talk. 178 f Section 700, Feature Operation Issue 1. July 6, 1993 DSLT Features CPC-B, Version 4 Pooled Trunk Access Description The DBS system is designed to accept eight to 64 outside lines. These lines can be divided into seven Pooled Trunk groups. A free line can be selected by choosing an outside line group number. Group numbers 9 and 8 1 - 86 are available. Operation 1. Lift the handset. You will hear intercom dial tone from the speaker. l 2. Dial the desired trunk group number (81 - 86 or 9). 3. Dial the outside number. Related Programming l FFl (System): Least Cost Routing l FF2 (Trunks): Trunk Group Assignment l FF3 (Extension): Forced LCR l FF8 (LCR) LCR Setting Considerations l There are seven groups of outside lines: 9 and 81 - 86. Some additional outside lines may not be assigned to a group. 4 Dialing “9” activates LCR if the LCR option is turned on in system programming. 179 Section 700, Feature Operation Issue 1. July 6, 1993 DSLT Features CPC-B, Version 4 Reminder Cdl Description Your telephone can remind you of important meetings, deadlines, etc., with the Reminder Cal 1feature. Operation To Set the Reminder Call feature: 1. Lift the handset or press ON/OFF. l You will hear intercom dial tone. 2. Press ‘Wt.” 3. Enter the time you wish the Reminder Call to sound. Enter the desired time in 12-hour format, followed by a “1” for a.m. or a “2” for p.m. 4. Replace the handset or press the ON/OFF key. To Cancel the Reminder Call feature: 1. Lift the handset or press ON/OFF. l You will hear intercom dial tone from the speaker. 2. Dial ‘W.” 3. Replace the handset or press ON/OFE Considerations l A sixteen-second alarm tone will be sounded at the specified time. l One Reminder Call may be set for each telephone. 0 To change the Reminder Call, simply enter a new time. l If the extension is in use when the reminder call is scheduled, the reminder call will be sent as soon as the extension becomes a&able. 180 Section 700, Feature Operation Issue 1. July 6, 1993 DSLT Features CPC-B, Version 4 Saved Number Redial Description You can save a previously dialed number for later redialing. Unlike the Last Number Redial feature, the Saved Number Redial feature allows you to store a number that will not be lost as soon as you dial a different number. Saved Number Rdial appliesonly to outside numbers, not extension numbers. Operation To save a number: 1. Press the AUTO key twice before replacing the handset. 2. Press “*.” 3. Replace the handset. To redial a saved number: 1. Lift the handset. 2. Dial a trunk .accesscode (8 1 - 86 or 9). 3. Press the AUTO key. 4. Press “*.” Considerations l l l Any previously saved number will be erased when a new number is saved. The Saved Number Redial feature can redial a number up to sixteen digits long. A maximum of five Speed Dialing codes can be redialed 181 Section 700, Feature Operation Issue 1. July 6, 1993 DSLT Features CPC-6, Version 4 Speed Dialing Personal Speed Dialing Description Frequently called numbers can be stored using the Personal Speed Dial feature, saving time and avoiding wrong numbers. Personal Speed Dial numbers are programmed at each individual extension, as opposed to System Speed Dial numbers, which can be used by any extension. Up to ten Personal Speed Dial Numbers can be stored. Extension users can program their own personal speed dial numbers, or they can be programmed from a programming phone. Operation To assign Personal Speed Dial Numbers: 1. Lift the handset or press ON/OFF. 2. Press*. 3. Dial “80.” 4. Dial a personal speed dial number (90-99). 5. Dial the number you want to store. You may include a trunk access code if you like. If you include an access code, you do not need to dial a trunk group before using the speed dial number. To include a trunk access code, press CONF then dial 9 or 1 - 6. (1 - 6 stands for trunk groups 8 1 - 86.) To include a pause, press FWDIAL. To include a flash, press FLASH. 182 DSLT Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 6. Press HOLD. 7. Replace the handset or press ON/OFF. To delete a Personal Speed Dial number: 1. Lift the handset or press ON/OFF. 2. Press *. 3. Dial “80.” 4. Dial the personal speed dial number (90-99). 5. Press HOLD. 6. Replace the handset or press ON/OFF. i Related Programming l FF7 (Toll Restrictions): Toll Restrictions l FFlO (System and Personal Speed Dial): Personal Speed Dial Numbers l The attendant phone can also enter personal speed dial numbers for DSLTs. l Personal Speed Dial numbers can contain up to sixteen digits. l Storing a new number erasesany previously stored data. l Speed Dialing cannot be checked while Station Lockout is being set. Considerations 183 Section 700, Feature Operation Issue 1. July 6, 1993 System DSLT Features CPC-B, Version 4 Speed Dial Description Frequently called numbers can be stored using the System Speed Dial feature, saving time and avoiding wrong numbers. System Speed Dial numbers are programmed at the Attendant Phone and can be used by any extension, as opposed to Persona)Speed Dial numbers, which are exclusive to each individual extension. Up to ninety System Speed Dial Numbers can be stored. Operation To dial a system speed dial number: 1. Pick up the handset. 2. Dial a trunk access code (8 1 to 86 or 9), if the system speed dial number does not include a trunk accesscode. 3. Press AUTO. 4. Dial the two-digit system speed dial code (00-89). Related Programming l FPl (System): Override TRS for System Speed Dialing l FFlO (Speed Dialing): System Speed Dialing 184 Section 700, Feature Operation Issue 1. July 6, 1993 SLT Features CPC-6, Version 4 Chapter 5. SLT Features This chapter describes features that are available to single-line telephones (SLTs). Single-line telephones are industry-standard 2500 sets. SLTs are not equipped with feature keys or line keys, so basic telephone operations are performed by pressing dialpad keys and/or using the switchhook. 185 Section 700, Feature Operation Issue 1. July 6, 1993 SLT Features CPC-B, Version 4 I Absence Message (All Versions) Description SLT users can leave text messages on their phone when they are away. When the unattended extension is dialed by a key phone, the text message will display on the caller’s phone. Any one of the following messages can be selected. Messages 5 to 9 can be changed through system programming. Table16. Absence Messages Message No. 0 1 2 3 4 5 I 7 Message Text ln Meeting At Lunch Out of Office Vacation Another Off ice User Defined 1 User Defined I User Defined 1 I Operation To Set an Absence Message 1. Lit the handset. 2. Dial “7 1.” 3. Enter a message code between 0 and 9 (See Table 16.). 4. Enter the time you will return (optional). See Table 17 for examples. 5. Replace the handset. 186 . . Section 700, Feature Operation Issue 1. July 6, 1993 To Cancel an Absence SLT Features CPC-B, Version 4 Message 1. Lift the handset. 2. Dial “7 1.” 3. Replacethe handset. Related Programming l FFl (System):ExtensionClassof Service(CPC-B Version3.1 or higher) l FF3 (Extension):Classof Service(CPC-B Version3.1 or higher) l FF6 (Namesand Messages):AbsenceMessage Considerations Calling partieswithout a displayget a busy signal,ratherthanthe Absence Message. l If a messagecodenumberthat hasnot beenprogrammedwhena message is selected,“Absence,” followed by the codenumber,will appearon the caller’sdisplay. l AbsenceMessagereturn times canbe input asshownin Table17: . l Table 17. Example Return Times for Absence Messages 1 No input 11 1 615 1035 1 Rem-n 1 II Return 9:OO I 1 Return 11:OO 1 Retum6:15 I Return lo:35 Four-digit numberscan alsobe input (OOOfl- 9999= Hours & Minutes or Month & Date). l l Settingan AbsenceMessagecancelsDND andCall Forwardingfeatures. When an AbsenceMessageis seton a DID station,incomingDID calls are routedaccordingto the ringing assignmentprogrammedfor the incoming tWlk. 187 SLT Features CPC-f3, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Busy Override (All Versions) Description Extensions in the same Paging Group (l-7) can break into one another’s outside calls or Intercom Calls to relay urgent information or to create three-party Conference CalIS. Operation Press “4” when you hear the busy tone. l An alert tone will sound at both phones (system programming required). Related Programming l FFl (System): Alert Tone for Busy Override and Offhook Voice Announce l FFI (System): Extension Class of Service (CPC-B Version 3.1 or higher) l FF3 (Extension): Class of Service (CPC-B Version 3.1 or higher) l FF3 (Extension): Busy Override Send l FF3 (Extension): Busy Override Receive l FF3 (Extension): Extension Paging Groups l You cannot break in on three-party conference calls. Considerations l The default for the override alert tone is “off.” If the override alert tone is enabled, the tone will be sent to both parties when a call is overridden. 188 Section 700, Feature Operation Issue 1. July 6, 1993 SLT Features CPC-B, Version 4 Call Forwarding (All Versions) Call Forwarding allows users to send their calls to another extension, an outside line, or voice mail. All versions of the DBS provide call forwarding. However, some call forwarding enhancements are not available with earlier versions. The following table shows the call forwarding features available with each release. Table. 18. DBS Call Forwarding features Feature Availability Call Forwarding--All Calls Call Forwarding--No Answer All versions CPC-A Version 3.1 or higher CPC-B Version 2.0 or higher All versions All versions All versions CPC-B Version 3.1 or higher Call Forwarding--Busy Call Forwarding--Busy/No Answer Call Forwarding--External Permanent Call Forwarding Call Forwarding-All Calls. When the Call Forwarding--All Calls feature is activated, all incoming calls to an extension are forwarded immediately. _- Call Forwarding-No Answer. When Call Forwarding--No Answer is activated, an unanswered call will ring until the Call Forward No Answer timer expires. When the timer expires, the unanswered call will be forwarded. Call Forwarding-Busy. When Call Forwarding--Busy is activated, all incoming calls to a busy extension will be forwarded to a designated extension. Call Forwarding-Busy/No Answer. When Call Forwarding--Busy/No Answer feature is activated, all incoming calls to an extension that is off-hook or does not answer will be forwarded to a designated extension. Similarly, if the extension is busy, the calls will be forwarded to the designated extension. Call Forwarding-External. When Call Forwarding-External is activated, all incoming intercom calls to an extension will be forwarded to an outside number. In order to forward to an outside number, the number must first be entered as a system or personal speed dial number. Any speeddial~number (00-99) can be used to store an outside number for call forwarding. (00-89 are system speed dial numbers; 90 - 99 are personal speed dial numbers.) 189 SLT Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Permanent Call Forwarding. Permanent call forwarding is assigned through system programming, rather than by the user. Permanent call forwarding is normally used to forward calls to a voice mail system. An extension user can invoke other forms of call forwarding (no answer, busy, all calls) to temporarily override the permanent call forwarding destination. Permanent call forwarding can be used with busy, no answer, or busy/no answer. Operation To activate Call Forwarding: 1. Lift the handset. l You will hear intercom dial tone from the speaker. 2. Dial “72.” 3. Dial the appropriate call forwarding code. (Busy/no answer 11 1 4. If you’re forwarding to an internal number, enter the number of the extension you want to receive your calls. If you’re forwarding to an outside number, dial “0” plus the appropriate speed dial number. Note: To forward to an outside number, you must have already programmed the number into personal or system speed dialing. With CPC-A or CPC-B Versions prior to 2.0, you can only forward to an outside number that is programmed into personal speed dial number 99. Beginning with CPC-B, you can forward to any speed dial number (system or personal). 5. Replace the handset. 190 Section 700, Feature Operation issue 1. July 6, 1993 SLT Features CPC-6, Version 4 To cancel Call Forwarding 1. Lift the handset. 2. Dial “72.” . . .- 3. Replace the handset. Related Programming l FFl (System): Call Forward No Answer Tier l FFl (System): Extension Class of Service (CPC-B Version 3.1 or higher) l FF3 (Extension): Class of Service (CPC-B Version 3.1 or higher) FF3 (Extension): Permanent call Forward Type (CPC-B Version 3.1 or higher) l FF3 (Extension): Permanent Call Forward Extension (CPC-B Version 3.1 or higher) l FFlO (System and Personal Speed Dial): System Speed Dial Numbers l FFlO (System and Personal Speed Dial): Personal Sped Dial Numbers l Considerations With CPC-A and CPC-B Versions prior to 2.0, calls cannot be forwarded to an extension that already has call forwarding activated. In other words, phone “A” could only forward to phone “B” if phone “B” was not forwarded. l Beginning with CPC-B Version 2.0, calls can be forwarded to extensions that have call forwarding activated. For example, phone “A” can be forwarded to phone “B,” even if phone “B” is forwarded to voice mail. Calls can be forwarded to extensions that have call forwarding activated. For example, phone “A” can be forwarded to phone “B,” even if phone “B” is forwarded to voice mail. l l DND and Absence Messages cancel Call Forwarding. l Voice calls do not forward when Call Forwarding--No Answer is used. l Extensions for which Call Forwarding-External has been set cannot: 191 Section 700, Feature Operation Issue 1. July 6, 1993 SLT Features CPC-B, Version 4 - Be in the middle of an outside call when the feature is activated. . - Have a toll restriction setting that prohibits outside calls. l Calls can be forwarded to a third-party voice mail (a system other than the DBS Voice Mail) by using the “Call Forward ID Code” described on page 10. Call Hold (All Versions) Description Call Hold provides either exclusive or system hold, depending on system programming. With Exclusive Hold, only the station that held the call can retrieve it. With System Hold, another station can retrieve the call. Operation To piace a call on Hold: f - Flash the switchhook. To release the call: Flash the switchhook again. Related Programming l FFl (System): Non-appearance CO Line Hold l FFl (System): Extension Hold Recall Trmer l FFl (System): SLT Onhook Flash Timer Considerations 0 A held call will recall if it is not retrieved before the Hold Recall Timer expires. l If there is no response to the Hold Recall, the call will transfer to the Attendant Phone. However, no tone will sound at an Attendant Phone if Night Mode is activated. 192 Section 700, Feature Operation Issue 1. July 6, 1993 l l l SLT Features CPC-8, Version 4 If you flash the switchhook during a conference call, the flash will be ignored. If your system is set to onhook transfer and you have placed an outside call on hold, and then you make an intercom call, you must make sure the other extension hangs up before you do. If you hang up before the other extension, the held outsideline will be transferredto that extension. The DBS can provide music-on-hold to callers placed on hold. See “MusicOn-Hold” (page 2 1) for more information. Call Park (All Versions) Description You can use the Call Park function to transfer a call, even if you cannot locate the intended recipient of the call. Simply park the call, then page the person to whom you would like to transfer the call. That person can answer the call from any extension by dialing the number of the extension that parked the call. Operation To park a call: 1. Flash the switchhook. 2. Dial “75.” , To retrieve a parked call: 1. Lift the handset. You will hear intercom dial tone from the handset. 2. Dial “76.” 3. Dial the number of the extension that parked the call. 193 Section 700, Feature Operation issue 1. July 6, 1993 Related SLT Features CPC-B, Version 4 Programming l FFl (System): Park Recall Timer Considerations l l l The parked call will recall if it is not retrieved before the Recall Xmer expires. If this happens, the user that parked the call can retrieve it by simply picking up the handset. If no one retrieves the call after the Park Recall Timer expires, the call will revert to the attendant. You cannot park more than one outside line at a time. The Park Recall Timer is similar to the Recall Timer, except that when the Park Recall Timer is set for “0” a call is recalled automatically in three minutes. Call Pickup (All Versions) SLTs can use both directed and group call pickup. Direct Call Pickup Description A call to any extension can be answered from any other extension using the Direct Call Pickup feature. Operation 1. Lift the handset. 2. Dial “79.” 3. Enter the number of the ringing extension. 194 Section 700, Feature Operation Issue 1. July 6, 1993 f . SLT Features CPC-8, Version 4 Related Programming l FFl (System): Extension Class of Service (CPC-B 3.1 or higher) l FF3 (Extension): Class of Service (CPC-B Version 3.1 or higher) Considerations If more than one caller is attempting to reach the ringing extension, the Direct Call Pickup feature will answer the call that arrived first. l Once the call has been picked up, other extensions that attempt to pick up the call receive busy tone. l You can answer incoming calls, intercom calls (both tone and voice), call waiting, paging, transferred calls, or recalls using the Direct Call Pickup feature. You cannot answer callbacks with this feature. Group Call Pickup c ’ Description Using the Group Call Pickup feature, you can answer calls to other extensions within your Paging Group (01-07) without entering the number of the extension that is ringing. Operation 1. Lift the handset. 2. Dial “70.” Related Programming l FFl (System): Extension Class of Service (CPC-B Version 3.1 or higher) l FF3 (Extension): Class of Service (CPC-B Version 3.1 or higher) l FF3 (Extension): Extension Page Group 195 SLT Features CPC-B, Version 4 Section 700, Feature Operation Issue 1_ July 6, 1993 Considerations If more than one call is arriving at the Paging Group, the Group Call Pickup feature will answer the call to the lowest port number first. l If the called extension belongs to more than one Paging Group, the Group Call Pickup Feature will answer the call to the lowest numbered Paging Group first. l You can answer incoming calls, Intercom Tone Calling, or Intercom Voice Calling using the Group Call Pickup feature. You cannot answer Paging or Callback with this feature. l Call Transfer (All Versions) The DBS provides two call transfer methods: blind transfer and screened transfer. With CPC-A and CPC-B Versions prior to 2.0, SLTs can only transfer trunk calls. Beginning with CPC-B Version 2.0, SLTs can transfer trunk and intercom calls. Blind Transfer Description Blind transfer allows the transfer of a call directly to an extension, without waiting for the called extension to answer. Operation 1. Flash the switchhook to place the call on hold. 2. Dial the extension number to which the call is to be transferred. 3. Replace the handset before the other party answers. l You can also replace the handset after the third party answers. l The third party need only pick up the handset to speak to the outside line. 196 Section 700, Feature Operation Issue 1. July 6, 1993 SLT Features CPC-6. Version 4 Related Programming l FFI (System): Onhook Transfer l FF 1 (System): Extension Transfer Recall Timer Considerations l In order to transfer a call by flashing the switchhook, dialing the extension, and going onhook, the Onhook Transfer feature must be enabled in system programming. 0 You cannot transfer a call to an extension that has Do Not Disturb or Absence Message activated. l You can transfer a call to an extension that has Call Forwarding activated. The transferred call will follow the call forwarding path of the extension it is transferred to. For example, if extension “A” is covered to extension “B,” calls that are transferred to extension “A” will be forwarded to extension “B.” l When you transfer a call to an extension that is busy or does not answer and does not have Call Forwarding activated, the transfer will recall to your extension after the Transfer Recall’Timer expires. (For example, if you transfer an outside call on line 1 to extension 135 and that extension does not answer, the call will return to;’your extension.) : 197 SLT Features CPC-B, Version 4 Section 700, Feature Operation issue 1. July 6, 1993 Screened Transfer Description Using the Screened Transfer feature, you can contact a third party via an extension before transferring a call to that party. Operation To use Screened Transfer when your system is set for Onhook Transfer: 1. Flash the switchhook to place the call on hold. You will hear intercom dial tone from the handset. l 2. Dial the extension number to which the call is to be transferred. 3. When your call is answered, inform the third party of the transfer. 4. Replace the handset. l The third party need only pick up the handset to speak to the outside line. To use Screened Transfer when Onhook Transfer is disabled: 1. Flash the switchhook to place the outside call on hold. l You will hear intercom dial tone from the handset. 2. Dial the extension number to which the call is to be transferred. 3. When your call is answered, inform the third party of the transfer. l The EXT LED will stop flashing and remain lit. 4. Dial “8.” l The third party need only pick up the handset to speak to the outside line. 5. Replace the handset. 198 Section 700, Feature Operation Issue 1. July 6, 1993 SLT Features CPC-B, Version 4 Related Programming l FFl (System): Onhook Transfer l FFl (System): Extension Transfer Recall Timer Considerations l l You cannot transfer a call to an extension that has Do Not Disturb or Absence Message activated. You can transfer a call to an extension that has Call Forwarding activated. The transferred call will follow the call forwarding path of the extension it is transferred to. For example, if phone “A” is covered to phone “B ,” calls that are transferred to phone “A” will be forwarded to phone “B.” l When you transfer a call to an extension that is busy or does not answer and does not have Call Forwarding activated, a call tone will sound at your extension after Transfer Recall Timer expires. (For example, if you transfer an outside call on line 1 to extension 135 and that extension is busy or does not answer, the call will return to your extension.) 199 SLT Features CPC-B, Version 4 Section 700, Feature Operation issue 1. July 6, 1993 !’ Call Waiting (All Versions) Description You can send a Call Waiting signal, followed by a brief LCD message, to a busy extension. The party receiving the message need only replace the handset and then pick it up again to be automatically connected to the message sender’s extension. The following messages can be sent using the Call Waiting feature: Table 19. Call Waiting Text Messages 7 9 “Important” “Emergency” Message codes 0 - 4 cannot be used. Operation To Set Call Waiting: 1. Lift the handset. 2. Dial the extension number. You will hear busy tone. 3. Press “3.” 4. If you wish to send a text message, dial the desired message code (5-7 or 9). The message will display on the called party’s phone if the called party has a key phone. (If the called party does not have a display, he or she will continue to hear a call waiting indication.) 5. Remain on the line until the called party picks up. 200 , .. Section 700, Feature Operation Issue 1. July 6, 1993 To answer Call Waiting SLT Features CPC-B, Version 4 (after disconnecting the current call): 1. Replace the handset. The current call will be disconnected. l 2. Pick up the handset. You will automatically be connected to the extension sending the Call Waiting. l To answer Call Waiting (without disconnecting the current call): 1. Flash the switchhook. l The current call will be disconnected. l The new call will be connected automatically. 1. Flash the switchhook again to retrieve the original call. Related Programming l FFl (System) Extension Class of Service (CPC-B Version 3.1 or higher) l FF3 (Extension): Class of Service (CPC-B Version 3.1 oi higher) l FF3 (Extension): Call Waiting Notification Tone l FF3 (Extension): Call Waiting (Receive) l Call Waiting can be used without entering a message code. Considerations If the extension called has DND activated, has a call on hold, is ringing (from another call), or is engaged in a conference call, Call Waiting cannot be sent. l l Call Waiting cannot be sent to an ML key. 201 SLT Features CPC-6, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Camp-on (CPC-A 3.1 or higher; All Versions of CPC-B) Des&p tion If you reach a busy extension, the Camp-on feature will alert you with a ring when the extension becomes free. You will then be able to pick up your handset to automatically dial the extension. Operation To activate the Camp-on feature: 1. Lift the handset. 2. Dial the desired extension number. You will hear a busy tone if the extension is busy. 3. Press “3.” l You will hear ringback tone. l If the Camp-on feature cannot be set, you will continue to hear a busy tone. 4. Replace the handset after you hear the ringback tone. 5. Wait for the station callback ring. To answer the callback ring: 1. Pick up the handset when you hear the callback ring. l The system will automatically dial the called extension. 2. Speak when your call is answered. Related Programming 0 FF3 (Extension): Call Waiting (Receive) 202 Section 700, Feature Operation Issue 1. July 6, 1993 SLT Features CPC-6, Version 4 Consider-a tions l The callback ring must be answered within sixteen seconds or it will be canceled. A Camp-on request will only be accepted after Call Waiting status. l * Camp-on cannot be activated by an extension that has call forwarding turned on. l l An extension can only have one call camped-on at a time. For example, if Extension 152 camps-on to Extension 153, another extension cannot campon to 153, as long as 152 is camped-on. An extension that has initiated a camp-on cannot receive a camp-on. For instance, if Extension 200 has camped-on to Extension 300, another extension cannot camp-on to 200. Conference Calls (All Versions) Des&p tion Conference Calls allow an extension user to add a party to an existing conversation. SLT users can create the following types of Conference Calls: l One outside line and two extensions l Two outside lines and one extension (CPC-B Version 3.1 or later) l Three extensions Operation To add an extension: 1. Flash the switchhook to place the current call on hold. 2. Dial the number of the extension you wish to add to the call. 3. Dial “7” when your call is answered. 203 SLT Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 To add an outside number (CPC-B Version 3.1 or higher): 1. Flash the switchhook to place the current call on hold. 2. Dial a trunk group number (81 - 86 or 9). 3. Dial the outside number. 4. Flash the switchhook when your call is answered. Related Programming l FF3 (Extension): SLT Hookflash l Call Waiting cannot be received during conference calls. l A switchhook flash is ignored during a conference call. l Calls forwarded externally cannot create a conference. l The Hold feature cannot be used during a three-party conference. Considerations 204 SLT Features CPC-B, Version 4 Section 700, Feature Operation issue 1. July 6, 1993 Dial “0” for Attendant (CPC-B Version 2.0 or higher) Description The Attendant can be called from any extension by simply pressing “0.” If multiple attendants are assigned, a dial “0” call will go to Attendant “1” first. If attendant “1” is busy, the call will then go to Attendant “2.” The call will continue to transfer to the next attendant in the attendant group if necessary. A maximum of four attendants can be assigned. Operation 1. Lift the handset. 2. Press “0.” Related Programming l FFI (System): Second Attendant Position l FFl (System): Third Attendant Position l FFI (System): Fourth Attendant Position l FFl (System): Attendant Transfer Extension Position 205 SLT Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Direct Trunk Access (All Versions) Description Extensions can access a specific trunk for outgoing calls. Extensions can also use Direct Trunk Access to test trunks or to access data trunks. Operation 1. Lift the handset. 2. Dial “88” followed by the desired trunk number (01 - 64). 3. Dial the outside number. 4. Replace the handset. Do-Not-Disturb (DND) (All Versions) Description An extension can be made unavailable by activating Do-Not-Disturb (DND). When DND is activated at an extension, calls to that extension receive busy tone. Operation To activate DND: 1. Lift the handset. 2. Dial “73.” 3. Replace the handset. 206 SLT Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 To cancel DND: 1. Lift the handset. 2. Dial “73.” 3. Replace the handset. Related Programming l FFl (System): Extension Class of Service (CPC-B Version 4.0 or higher) l FF3 (Extension): Class of Service (CPC-B Version 4.0 or higher) l Callback Queuing will ring an extension in DND. Considerations l i ’ l Setting DND automatically cancels the Call Forwarding and Absence Message features. The DND feature cannot be activated at an extension selected to receive Call Forwarding. 207 Section 700, Feature Operation Issue 1. July 6, 1993 Intercom SLT Features CPC-B, Version 4 Calling (All Versions) Descriptions The DBS provides two methods of intercom calling: voice calling and tone calling. Voice Calling. With voice calling, intercom calls are connected immediately, without a ringing tone. Tone Calling. With tone calls, a ringing tone is sent to the called extension. System programming determines whether the DBS uses voice or tone calling as a default. If voice calling is the default, dialing a “1” after the extension number will change the call to a tone call. If tone calling is the default, dialing a “1” will result in a voice call. Operation To make a Voice Call: f 1. Lift the handset. 2. Dial the extension number. 3. If the system default is tone calling, dial a “ 1.” To make an Tone Call : 1. Lift the handset. 2. Dial the extension number. 3. If the system default is voice calling, dial a “1.” l The called extension will ring. 208 SLT Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Related Programming l FFl (System): Extension Intercom Calling l FFl (System): Alert Tone for Voice Calls l FFl (System): Extension Class of Service (CPC-B Version 4.0 or higher) l FF3 (Extension): Class of Service (CPC-B Vt@on 4.0 or higher) Considerations 4 When an extension’s calling mode is set to voice calls, a “splash” tone can be sent to alert the extension to the voice call. System programming determines if the splash tone is provided. If an extension is onhook, it will receive tone calls. l l The voice calling feature is not available for DISA incoming calls. l Voice calls do not forward if Cover No Answer is turned on. Last Number Redial (All Versions) ... Description The last outside number dialed may be redialed automatically. Operation 1. Lift the handset. 2. Dial a trunk access code (8 1 - 86 or 9). 3. Flash the switchhook. 4. Dial “89.” 209 Section 700, Feature Operation Issue 1. July 6, 1993 SLT Features CPC-B, Version 4 Considerations . The Last Number Redial feature can redial a number up to sixteen digits long. . A maximum of five Speed Dialing codes can be redialed. Meet-Me Answer (All Versions) Description You can answer a Paging call from any extension using the Meet-Me Answer feature. Operation 1. Pick up the handset from any extension at which you hear the Paging call. 2. Press “77.” l Paging will cease and you will be connected to the party trying to reach you. 3. Speak to the party that paged you. Related Programming l FFl (System): Extension Class of Service (CPC-B Version 4.0 or higher) l FF3 (Extension): Class of Service (CPC-B Version 4.0 or higher) l The Meet-Me Answer feature cannot be used with Paging Group 00. Considerations l You can only use the Meet-Me Answer feature at an extension that does not have an incoming call. * If an external paging system or a Universal Answer system has been installed, use Group Call Pickup to respond to the Paging call. 210 Section 700, Feature Operation Issue 1. July 6, 1993 SLT Features CPC-B, Version 4 Message Waiting/Callback Request . (All Versions) Description Lf you try to call an extension that is busy or does not answer, you can leave a message requesting a return call. Operation To leave a Callback Request: 1. Lift the handset. 2. Dial the extension number. 3. Dial “2” at the busy tone or while the telephone is still ringing. 4. Replace the handset. To answer a Callback Request (CPC-B only): 1. Pick up the handset. You will hear intercom dial tone from the handset. 2. Dial ‘Y#.“. l Your telephone will automatically dial the extension that left the Callback Request. To cancel a Callback Request (CPC-B only): 1. Lift the handset. 2. Dial ‘W.“. 3. Replace the handset. 211 Section 700, Feature Operation issue 1. July 6, 1993 SLT Features CPC-B, Version 4 . Related Programming l FFI (System) Extension Class of Service (CPC-B Version 3.1 or higher) l FF3 (Extension) Class of Service (CPC-B Version 3.1 or higher) l With CPC-A, SLTs cannot receive callback requests. l Up to four Callback Requests can be sent to any one extension. Considerations If you call the same extension a second time and the party answers, any Callback Requests you sent earlier will be cancelled. l If a Callback Request is sent to an extension for which Call Forwarding is set, the Callback Request will be automatically forwarded to the designated extension. l You can send a Callback Request to an extension that has Do Not Disturb or Absence Message activated. l f Off-Hook Voice Announce (OHVA) (CPC-B Version 3.1; All Versions of CPC-B) Description You can interrupt a busy extension when making an Intercom Call, then make an announcement that only the called party can hear using the Off-Hook Voice Announce (OHVA) feature. Operation To make an OHVA: 1. Lit the handset. 2. Dial the desired extension number. If the extension is busy you will hear the busy tone. 3. Press “5.” 212 Section 700, Feature Operation Issue 1. July 6, 1993 Related SLT Features CPC-B, Version 4 Programming l FFl (System): Onhook Transfer l FFI (System): Alert Tone for Busy Override and Offhook Voice Announce * FFI (System): Extension Class of Service (CPC-B 3.1 or higher) * FF3 (Extension): Class of Service (CPC-B 3.1 or higher) * FF3 (Extension): Call Waiting Notiftcation Tone/Offhook Voice Announce Considerations l l If Onhook Transfer is enabled, the held call is transferred as soon as the extension sending the OHVA hangs up. You cannot receive a Call Waiting message during an OHVA. 4 You cannot toggle back and forth between two calls during an OHVA. * Offhook Voice Announcements should not be made to SLTs. The SLT user will hear the announcement through the handset, but so will the other party. 213 SLT Features CPC-8, Version 4 Section 700, Feature Operation Issue 1. July 6,1993 Pooled Trunk Access (All Versions) Des&p tion The DBS system is designed to accept eight to 64 outside lines. These lines can be divided into seven Pooled Trunk groups. A free line can be selected by choosing an outside line group number. Group numbers 9 and 81 - 86 are available. Operation 1. Lift the handset. l You will hear intercom dial tone from the speaker. 2. Dial the desired trunk group number (81 to 86 or 9). i 3. Dial the outside number. Related Programming l FFl (System): Least Cost Routing l FF2 (Trunks): Trunk Group Assignment l FF3 (Extension): Forced LCR l FF8 (LCR) LCR Setting Considerations l l There are seven groups of outside lines: 9 and 8 1 - 86. Some additional outside lines may not be assigned to a group. Dialing “9” activates LCR if the LCR option is turned on in system programming. 214 SLT Features CPC-B, Version 4 Sectim 700, Feature Operation Issue 1. July 6, 1993 Speed Dialing (All Versions) Personal Speed Dialing Des&p tion Frequently called numbers can be stored using the Personal SpeedDial feature, saving time and avoiding wrong numbers. Personal speeddial numbers are assigned from the attendant or programming phone to each SLT. Operation To dial a Personal Speed Dial number: 1. Pick up the handset. 2. Dial a trunk accesscode (8 1 to 86 or 9), if the system speeddial number does not include a trunk access code. 3. Dial “80.“. 4. Dial the two-digit personal speed dial code (90-99). System Speed Dial Description Frequently called numbers can be stored using the System Speed Dial feature, saving time and avoiding wrong numbers. System Speed Dial numbers areprogrammed at the Attendant Phone and can be used by any extension, as opposed to Personal Speed Dial numbers, which are exclusive to each individual extension. Up to ninety System Speed Dial Numbers can be stored. 215 SLT Features CPC-B, Version 4 Section 700, Feature Operation Issue 1. July 6, 1993 Operation To dial a system speed dial number: 1. Pick up the handset. 2. Dial a trunk accesscode (81 to 86 or 9), if the system speed dial number does not include a trunk access code. 3. Dial “80.‘. 4. Dial the two-digit system speeddial code (00-89). Related Programming l FFI (System): Override TRS for System Speed Dialing l FFlO (Speed Dialing): System Speed Dialing 216 Section 700B CPC-B ADDENDUM to the ._ DBS OPERAmG INSTRUCTIONS Issue August 1 199 1 Panasonic@ ,
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