Panasonic KX FL421 Laser Fax Machine Owners Manual

kxfl4211 d436f3b6-8c66-43ad-8849-b3f3a7218125 Panasonic Fax Machine KX-FL421 User Guide |

User Manual: Panasonic KX-FL421 Laser Fax Machine Owners Manual Panasonic Other s - Telecomuserguides.com

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Page Count: 72

Please read these operating instructions
before using the unit and save for future
reference.
This unit is compatible with Caller ID.
Subscription to the appropriate service
through your service provider/telephone
company is required.
Operating Instructions
Compact Laser Fax
Model No. KX-FL421
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
For support:
(for customers in the U.S.A. or
Puerto Rico)
— VISIT
www.panasonic.com/help
— E-MAIL
www.panasonic.com/contactinfo
Please register your product:
http://www.panasonic.com/prodreg
FL421-PNQX3022ZA-OI-en.PDF Page 1 Thursday, July 29, 2010 9:35 AM
2
Thank you for purchasing a Panasonic fax machine.
Things you should keep a record of
Attach your sales receipt here.
For your future reference
Caution:
LThis product contains a CR Coin Cell Lithium Battery which contains Perchlorate Material - special handling may
apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate
LThe Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device, including fax machines, to send any message unless such message clearly contains in a margin
at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent
and an identification of the business or other entity, or other individual sending the message and the telephone
number of the sending machine or such business, other entity, or individual. (The telephone number provided may
not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.)
In order to program this information into your fax machine, you should complete the instructions on page 21 to
page 24.
LDo not rub or use an eraser on the printed side of recording paper, as the print may smear.
Notice for product disposal, transfer, or return:
LThis product can store your private/confidential information. To protect your privacy/confidentiality, we recommend
that you erase the information such as phonebook (or caller information) from the memory before you dispose of,
transfer or return the product.
Environment:
LPanasonic’s strategic direction incorporates concern for the environment into all aspects of the product life cycle,
from product development to energy saving designs; from greater product reusability to waste-conscious
packaging practices.
For U.S.A. only: Please visit www.panasonic.com/environmental for more information.
ENERGY STAR:
LAs an ENERGY STAR® Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines
for energy efficiency. ENERGY STAR is a U.S. registered mark.
Copyright:
LThis material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use
only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System
Networks Co., Ltd.
© Panasonic System Networks Co., Ltd. 2010
Date of purchase
Serial number (found on the rear of the unit)
Retailer’s/Dealer’s name and address
Retailer’s/Dealer’s telephone number
FL421-PNQX3022ZA-OI-en.book Page 2 Thursday, July 29, 2010 9:35 AM
Important Information
3
For assistance, please visit http://www.panasonic.com/help
Importan t Information1For assistance, p lease visit http://www.panas onic.com/helpImportan t safety instructions
For your safety
To prevent severe injury and loss of life/property, read
this section carefully before using the unit to ensure
proper and safe operation of your unit.
LThe following symbols are used to classify and
describe the level of hazard and injury caused
when the denotation is disregarded and
improper use is performed.
LThe following symbols are used to classify and
describe the type of instructions to be observed.
Power and ground connection
Installation
Denotes a potential hazard that could result in
serious injury or death.
Denotes hazards that could result in minor injury or
damage to the unit.
This type of symbol is used to alert users
to a specific operating procedure that
must not be performed.
This type of symbol is used to alert users
to a specific operating procedure that
must be emphasized in order to operate
the unit safely.
Use only the power source marked on the
unit. If you are not sure of the type of power
supplied to your home, consult your
retailer/dealer or local power company.
For safety purposes this unit is equipped
with a grounded plug. If you do not have this
type of outlet, please have one installed. Do
not defeat this safety feature by tampering
with the plug.
Do not place objects on the power cord.
Install the unit where no one can step or trip
on the cord.
Do not overload power outlets and
extension cords. This can result in the risk of
fire or electric shock.
Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
Regularly remove any dust, etc. from the AC
adaptor/power plug by pulling it from the
power outlet, then wiping with a dry cloth.
Accumulated dust may cause an insulation
defect from moisture, etc. resulting in a fire.
Unplug this unit from power outlets if it emits
smoke, an abnormal smell or makes
unusual noise. These conditions can cause
fire or electric shock. Confirm that smoke
has stopped and contact an authorized
service center.
Never touch the plug with wet hands. There
is a danger of electric shock.
Place the unit securely on a stable, level
surface. Serious damage and/or injury may
result if the unit falls.
To prevent the risk of fire or electrical shock,
do not expose this product to rain or any
type of moisture.
FL421-PNQX3022ZA-OI-en.book Page 3 Thursday, July 29, 2010 9:35 AM
Important Information
4For assistance, please visit http://www.panasonic.com/help
Operating safeguards
Make sure that the unit is installed in a well
ventilated room so as not to increase
density of ozone in the air. Since ozone is
heavier than air, it is recommended that air
at floor level be ventilated.
Unplug this unit from power outlets before
cleaning. Do not use liquid or aerosol
cleaners.
Do not cover slots and openings on the unit.
They are provided for ventilation and
protection against overheating. Never place
the unit near radiators, or in a place where
proper ventilation is not provided.
Never push any objects through slots in this
unit. This may result in the risk of fire or
electric shock. Never spill any liquid on the
unit.
To reduce the risk of electric shock, do not
disassemble this unit. Take the unit to an
authorized service center when service is
required. Opening or removing covers may
expose you to dangerous voltage or other
risks. Incorrect reassembly can cause
electric shock when the unit is subsequently
used.
Follow all warnings and instructions marked
on this unit.
Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may cause
a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Unplug this unit from power outlets and refer
servicing to an authorized service center
when any of the following conditions occur:
LIf the power cord is damaged or frayed.
LIf the unit has been exposed to rain or
water, or liquid has been spilled into the
unit. Do not use a microwave oven to
speed up the drying process of any
parts of the unit to avoid permanent
damage.
LIf the unit does not work normally by
following the operating instructions.
Adjust only controls covered by the
operating instructions. Improper
adjustment may require extensive work
by an authorized service center.
LIf the unit has been dropped or
physically damaged.
LIf the unit exhibits a distinct change in
performance.
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Important Information
5
For assistance, please visit http://www.panasonic.com/help
Installation and relocation
Laser radiation
LED light
Fuser unit
Note:
LThe area near the recording paper exit (1) also gets
warm. This is normal.
Toner cartridge
Be careful of the following when you handle the toner
cartridge:
After moving the unit from cold areas to
warmer areas, wait approximately 30
minutes before connecting the unit to allow
the unit to adjust to the ambient
temperature. If the unit is connected too
soon after a sudden climate change,
condensation may form inside the unit,
causing malfunction.
Never install telephone wiring during a
lightning storm.
Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
Use caution when installing or modifying
telephone lines.
The printer of this unit utilizes a laser. Use of
controls or adjustments or performance of
procedures other than those specified
herein may result in hazardous radiation
exposure.
CLASS 1 LED PRODUCT
When using the unit, do not look directly at
the CIS’s LED light. Direct eye exposure can
cause eye damage.
CIS’s LED light properties
LED radiation output : Max. 1 mW
Wavelength : Green 520 nm typical
Emission duration : Continuous
During or immediately after printing, the
fuser unit gets hot. This is normal. Do not
touch the fuser unit.
Fuser unit
If you ingest any toner, drink several glasses
of water to dilute your stomach contents,
and seek immediate medical treatment.
If any toner comes into contact with your
eyes, flush them thoroughly with water, and
seek medical treatment.
1
FL421-PNQX3022ZA-OI-en.book Page 5 Thursday, July 29, 2010 9:35 AM
Important Information
6For assistance, please visit http://www.panasonic.com/help
Important safety instructions
When using this unit, basic safety precautions should
always be followed to reduce the risk of fire, electric
shock, or personal injury.
1. Do not use this unit near water, for example near a
bathtub, wash bowl, kitchen sink, etc.
2. During thunderstorms, avoid using telephones
except cordless types. There may be a remote risk of
an electric shock from lightning.
3. Do not use this unit to report a gas leak, when in the
vicinity of the leak.
SAVE THESE INSTRUCTIONS
For best performance
Toner cartridge and drum unit
LWhen replacing the toner cartridge or drum unit, do
not allow dust, water, or liquids to come in contact
with the drum. This may affect print quality.
LFor optimal performance, genuine Panasonic toner
cartridges and drum units are recommended. We
cannot be responsible for problems that may be
caused by a non-Panasonic toner cartridge or drum
unit:
– Damage to the unit
– Poor print quality
– Improper operation
Toner cartridge
LDo not leave the toner cartridge out of the protection
bag for a long time. It will decrease the toner life.
Drum unit
LRead the instructions on page 13 before you begin
installation of the drum unit. After you have read
them, open the drum unit protection bag. The drum
unit contains a photosensitive drum. Exposing it to
light may damage the drum. Once you have opened
the protection bag:
– Do not expose the drum unit to light for more than
5 minutes.
– Do not touch or scratch the black drum surface.
– Do not place the drum unit near dust or dirt, or in
a high humidity area.
– Do not expose the drum unit to direct sunlight.
LTo extend the life of the drum unit, the unit should
never be turned OFF immediately after printing.
Leave the power turned ON for a minimum of 30
minutes after printing.
Location
LTo avoid malfunction, do not position the unit near
appliances such as TVs or speakers which generate
an intense magnetic field.
Static electricity
LTo prevent static electricity damage to the interface
connectors or other electrical components inside the
unit, touch a grounded metal surface before touching
the components.
Environment
LKeep the unit away from electrical noise generating
devices, such as fluorescent lamps and motors.
LThe unit should be kept free from dust, high
temperature and vibration.
LThe unit should not be exposed to direct sunlight.
LDo not place heavy objects on top of the unit.
LWhen you leave the unit unused for a long period of
time, unplug this unit from the power outlet.
LThe unit should be kept away from heat sources such
as heaters, kitchen stoves, etc. It should not be
placed in rooms where the temperature is less than
10 °C (50 °F) or greater than 32.5 °C (90.5 °F). Damp
basements should also be avoided.
LIn the printing process, heat is used to fuse toner
onto the page. As a result, it is normal for the
machine to produce an odor during and shortly after
printing. Be sure to use this unit in an area with
proper ventilation.
LDo not cover slots or openings on the unit. Inspect
the air circulation vents regularly and remove any
dust build-up with a vacuum cleaner (1).
Routine care
LWipe the outer surface of the unit with a soft cloth. Do
not use benzine, thinner, or any abrasive powder.
If any toner comes into contact with your
skin or clothing, wash the area thoroughly
with cold water, then air dry. Do not use hot
water or hair dryer. If there is skin irritation,
seek immediate medical treatment.
If you inhale any toner, move to an area with
fresh air and consult local medical
personnel.
1
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Important Information
7
For assistance, please visit http://www.panasonic.com/help
Illegal copies
LIt is unlawful to make copies of certain
documents.
Copying certain documents may be illegal in your
country. Penalties of fines and/or imprisonment may
be imposed on those found guilty. The following are
examples of items that may be illegal to copy in your
country.
– Currency
– Bank notes and checks
– Bank and government bonds and securities
– Passports and identification cards
– Copyright material or trademarks without the
consent of the owner
– Postage stamps and other negotiable
instruments
This list is not inclusive and no liability is
assumed for either its completeness or accuracy.
In case of doubt, contact your legal counsel.
Notice:
LInstall your machine near a supervised area to
prevent illegal copies from being made.
FL421-PNQX3022ZA-OI-en.book Page 7 Thursday, July 29, 2010 9:35 AM
Table of Contents
8
1. Table of Conten ts
1. Introduction and Installation
Accessories
1.1 Supplied accessories .................................. 10
1.2 Accessory information................................. 10
Finding the Controls
1.3 Description of buttons.................................. 11
1.4 Overview ..................................................... 12
Installation
1.5 Toner cartridge and drum unit ..................... 13
1.6 Paper tray .................................................... 15
1.7 Paper stacker............................................... 15
1.8 Document stacker........................................ 16
1.9 Handset cord ............................................... 16
1.10 Recording paper.......................................... 17
2. Preparation
Connections and Setup
2.1 Connections ................................................ 19
2.2 Dialing mode ............................................... 20
Help
2.3 Help function ............................................... 20
Volum e
2.4 Adjusting volume ......................................... 21
Initial Programming
2.5 Date and time .............................................. 21
2.6 Your logo...................................................... 22
2.7 Your fax number .......................................... 24
3. Telephone
Automatic Dialing
3.1 Storing names and telephone numbers into the
phonebook................................................... 25
3.2 Making a phone call using the phonebook .. 25
3.3 Editing a stored item.................................... 25
3.4 Erasing a stored item .................................. 26
3.5 One-touch dial feature................................. 26
Caller ID
3.6 Caller ID service.......................................... 27
3.7 Viewing and calling back using caller
information................................................... 28
3.8 Erasing caller information............................ 28
3.9 Storing caller information into the phonebook /
one-touch dial.............................................. 29
4. Fax
Sending Faxes
4.1 Sending a fax manually ............................... 30
4.2 Document requirements .............................. 31
4.3 Sending a fax using one-touch dial feature and
phonebook................................................... 32
4.4 Broadcast transmission ............................... 32
4.5 Receiving a fax automatically – Auto answer
ON ............................................................... 34
4.6 Receiving a fax manually – Auto answer OFF
.................................................................... 34
4.7 Using the unit with an answering machine .. 35
4.8 Junk fax prohibitor (preventing fax reception
from undesired callers).................................36
5. Distinctive Ring
Distinctive Ring
5.1 Distinctive Ring service................................38
5.2 Using two or more phone numbers on a single
telephone line...............................................38
5.3 Using three or more phone numbers on a
single telephone line ....................................38
5.4 Programming the ring pattern assigned for fax
.....................................................................38
6. Copy
Copying
6.1 Making a copy ..............................................39
7. Programmable Features
Features Summary
7.1 Programming................................................41
7.2 Basic features ..............................................42
7.3 Advanced features .......................................43
8. Help
Error Messages
8.1 Error messages – Reports ...........................47
8.2 Error messages – Display ............................48
Troubleshooting
8.3 When a function does not work....................50
Replacement
8.4 Replacing the toner cartridge and the drum unit
.....................................................................54
9. Paper Jams
Jams
9.1 Recording paper jam....................................58
9.2 Document jams ............................................60
10.Cleaning
Cleaning
10.1 Cleaning the inside of the unit......................62
11.General Information
Printed Reports
11.1 Reference lists and reports ..........................64
Specifications
11.2 Specifications...............................................65
FCC and Other Information
11.3 FCC and Other Information..........................67
Limited Warranty
11.4 Limited Warranty (United States and Puerto
Rico).............................................................68
Customer Services
11.5 Customer Services directory........................69
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Table of Contents
9
12.Index
12.1 Index........................................................... 70
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1. Introduction and Installation
10 For assistance, please visit http://www.panasonic.com/help
1 Introduction and Installation1For assistance, p lease visit http://www.panas onic.com/helpAccessories
1.1 Supplied accessories
*1 Part numbers are subject to change without notice.
*2 Prints about 500 letter-size pages with a 5 %
coverage (page 66).
*3 No need to install when using letter-size paper.
Note:
LSave the original carton and packing materials for
future shipping and transportation of the unit.
LAfter unpacking the product, take care of the packing
materials and/or power plug cap appropriately.
1.2 Accessory information
Accessories for this unit can be ordered online, by fax, or
by telephone.
–Replacement toner cartridge*1
LModel No. (Part No.): KX-FAT88
–Replacement drum unit*1
LModel No. (Part No.): KX-FAD89
*1 Prints about 2,000 sheets of letter-size pages
with a 5 % coverage using KX-FAT88. To ensure
that the unit operates properly, we recommend
the use of Panasonic toner cartridge and drum
unit.
1Power cord
(PNJA1022Z)*1
2Telephone line cord
(PFJA02B002Y)*1
3Handset
(PNLXH1006Z)*1
4Handset cord
(PQJA10126X)*1
5Paper tray
(PFKS1085Z3)*1
6Paper stacker
(PFKS1096Z4)*1
7Document stacker
(PNKS1006Z1)*1
8Drum unit
(KX-FAD89)*1
9Starter toner
cartridge*2
jA4 paper guides
(Left: PFKS1097Z2,
Right:
PFKS1098Z2)*1*3
kOperating instructions
(PNQX3022Z)*1
lQuick installation guide
(PNQW1708Z)*1
T
o place an order online (for customers in the
U
.S.A. or Puerto Rico)
V
isit our web site:
h
ttp://www.panasonic.com/mfpsupplies
L For questions regarding online orders:
Email:
customerservice@shop.us.panasonic.com
Telephone: (800) 405-0652
T
o place an order by fax
F
ax: (800) 237-9080
I
nclude:
–
your name, shipping address and telephone number
–
credit card type, number, expiration date and your
signature
–
part number and quantity
T
o place an order by telephone
T
elephone: (800) 332-5368
(
Monday - Friday 9 am to 9 pm, EST.)
FL421-PNQX3022ZA-OI-en.book Page 10 Thursday, July 29, 2010 9:35 AM
1. Introduction and Installation
11
For assistance, please visit http://www.panasonic.com/help
Finding th e Controls
1.3 Description of buttons
A{Auto Answer}
LTo turn the auto answer setting ON/OFF (page
34).
B{Broadcast}
LTo send a document to multiple parties (page 32,
33).
C{Redial/Pause}
LTo redial the last number dialed. If the line is busy
when you send a fax, the unit will automatically
redial the number 1 time.
LTo insert a pause during dialing.
D{Junk Fax Prohibitor}
LTo use junk fax prohibitor (page 36).
E{Caller ID}
LTo view caller information (page 28).
LTo change the display of the caller information
(page 28).
F{Menu}
LTo initiate or exit programming.
G{Quick Scan}
LTo store a scanned document into memory, and
then send it (page 30).
H{Help}
LTo print helpful information for quick reference
(page 20).
I{Stop}
LTo stop an operation or programming session.
LTo delete a character from names and telephone
numbers (page 23).
LTo return to a previous step during operation.
J{Copy}
LTo copy a document (page 39).
KStation keys
LTo use the one-touch dial feature (page 26, 32).
L{Lower}
LTo select stations 6–10 for the one-touch dial
feature (page 26, 32).
M{Manual Broad}
LTo send a document to multiple parties manually
(page 32, 33).
N{Tone}
LTo change from pulse to tone temporarily during
dialing when your line has rotary pulse service.
O{Flash}
LTo access special telephone services or for
transferring extension calls.
P{Monitor}
LTo initiate dialing.
When you press {Monitor} during receiving a
call, you will be able to hear the other party, but
the other party will not be able to hear you.
Q{Handset Mute}
LTo mute your voice to the other party during a
conversation. Press again to resume the
conversation.
RNavigator key {A} {B} {^} {V} {<} {>} {Volume}
{Phonebook}
LTo adjust volume (page 21).
LTo search for a stored item (page 25, 32).
LTo access the phonebook (page 25).
S{Set}
LTo store a setting during programming.
T{Fax}{Start}
LTo start sending or receiving a fax.
KLMN OPQRS T
ADC EFGHIJB
FL421-PNQX3022ZA-OI-en.book Page 11 Thursday, July 29, 2010 9:35 AM
1. Introduction and Installation
12 For assistance, please visit http://www.panasonic.com/help
1.4 Overview
*1 The paper stacker and document stacker may not be
shown in all illustrations.
1 Handset
2 Speaker
3 Document guides
4 Paper tray
5 Recording paper entrance
6 Tension plate
7 Document stacker*1
8 Paper stacker*1
9 Recording paper exit
j Document exit
k Front cover
l Document entrance
1
78 9
3456
kjl
2
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1. Introduction and Installation
13
For assistance, please visit http://www.panasonic.com/help
Installatio n
1.5 Toner cartridge and drum unit
The supplied toner cartridge is a starter toner cartridge.
LTo replace the toner cartridge and the drum unit, see
page 54.
Caution:
LRead the following instructions before you begin
installation. After you have read them, open the
drum unit protection bag. The drum unit contains
a photosensitive drum. Exposing it to light may
damage the drum. Once you have opened the
protection bag:
– Do not expose the drum unit to light for more
than 5 minutes.
– Do not touch or scratch the black drum
surface.
– Do not place the drum unit near dust or dirt,
or in a high humidity area.
– Do not expose the drum unit to direct
sunlight.
LDo not leave the toner cartridge out of the
protection bag for a long time. It will decrease the
toner life.
1Before opening the protection bag of the new toner
cartridge, shake it vertically more than 5 times.
2Remove the toner cartridge and drum unit from the
protection bags. Peel off the seal (1) from the toner
cartridge.
LDo not touch or scratch the black drum surface
(2).
3Place the toner cartridge (1) into the drum unit (2)
vertically.
4Press down the toner cartridge firmly (1). Keep
pressing while turning the lever on each side of the
toner cartridge towards you (2).
5Make sure that the triangles (1) match, to install the
toner cartridge correctly.
1
2
1
2
1
1
2
2
1
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1. Introduction and Installation
14 For assistance, please visit http://www.panasonic.com/help
6Lift open the front cover (1), holding the dotted area
(2) on the right side.
LIf the lower glass (3) is dirty, clean it with a soft
and dry cloth.
7Install the drum and toner unit (1) by holding the
tabs.
LDo not touch the transfer roller (2).
LMake sure that the triangles (3) match to install
the drum and toner unit correctly.
8Close the front cover (1) by pushing down on both
sides, until locked.
Toner save feature
If you want to reduce toner consumption, set the toner
save setting to ON (feature #79 on page 45). The toner
cartridge will last approximately 40 % longer. This
feature may lower the print quality.
1
2
3
1
2
3
1
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1. Introduction and Installation
15
For assistance, please visit http://www.panasonic.com/help
1.6 Paper tray
Insert the paper tray (1) into the slot (2) on the back of
the unit.
Note:
LDo not place the unit in an area where the paper tray
may be obstructed (i.e., by a wall, etc.).
LKeep this surface (3) away from walls etc. more
than 50 mm (1 15/16") to let the unit cool down.
1.7 Paper stacker
Line up the slots (1) in the paper stacker with the pegs
(2) on the bottom of the unit, then insert the two tabs of
the paper stacker into the slots on the unit (3).
Note:
LDo not place the unit in an area where the paper
stacker may be easily bumped into.
LDocument and recording paper will be ejected from
the front of the unit. Do not place anything in front of
the unit.
LThe paper stacker can hold up to approximately 30
sheets of printed paper. Remove the printed paper
before the paper stacker becomes full.
1
2
3
3
2
1
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1. Introduction and Installation
16 For assistance, please visit http://www.panasonic.com/help
1.8 Document stacker
Insert the document stacker (1) into the slots (2).
Note:
LMake sure the document stacker is inserted
completely, or the document may jam.
1.9 Handset cord
Connect the handset cord (1).
LThe jack on the longer, uncoiled end (2) of the
handset cord should be connected to the
handset.
2
1
1
2
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1. Introduction and Installation
17
For assistance, please visit http://www.panasonic.com/help
1.10 Recording paper
The unit can hold:
– Up to 250 sheets of 60 g/m2 to 75 g/m2 (16 lb to 20
lb) paper.
– Up to 230 sheets of 80 g/m2 (21 lb) paper.
– Up to 200 sheets of 90 g/m2 (24 lb) paper.
Note for recording paper:
LWe recommend that you test paper (especially
special sizes and types of paper) on the unit before
purchasing large quantities.
LDo not use the following types of paper:
– Paper with a cotton and/or fiber content that is
over 20 %, such as letterhead paper or paper
used for resumes
– Extremely smooth or shiny paper, or paper that is
highly textured
– Coated, damaged or wrinkled paper
– Paper with foreign objects attached, such as tabs
or staples
– Paper which has dust, lint or oil stains
– Paper that will melt, vaporize, discolor, scorch or
emit dangerous fumes near 200 °C (392 °F),
such as vellum paper. These materials may
transfer onto the fusing roller and cause damage.
– Moist paper
– Inkjet paper
LSome paper is designed to be printed on only one
side. Try printing on the other side of the paper if you
are not happy with the print quality, or if misfeeding
occurs.
LFor proper paper feeding and best print quality, we
recommend using long-grained paper.
LDo not use paper of different types or thickness at the
same time. This may cause paper jams.
LAvoid double-sided printing.
LDo not use paper printed from this unit for double-
sided printing with other copiers or printers. This may
cause paper jams.
LTo avoid curling, do not open paper packs until you
are ready to use the paper. Store unused paper in
the original packaging, in a cool and dry location.
LFor customers who live in high humidity areas:
Please be sure to store paper in an air-conditioned
room at all times. If you print using moist paper, it
may cause paper jam.
1Before inserting a stack of paper, fan the paper to
prevent paper jams.
2Pull the tension plate forward (1).
3Insert the paper, print-side down (1).
LThe paper should not be over the tab (2).
LIf the paper is not inserted correctly, re-adjust the
paper, or the paper may jam.
Correct Incorrect
1
1
2
FL421-PNQX3022ZA-OI-en.book Page 17 Thursday, July 29, 2010 9:35 AM
1. Introduction and Installation
18 For assistance, please visit http://www.panasonic.com/help
4Push the tension plate back (1).
To use A4-size paper
Insert the tabs on the A4 paper guides (1) into the slots.
L“L” is shown on the A4 paper guide for the left side.
“R” is shown on the A4 paper guide for the right side.
Note:
LWhen you use letter or legal paper, you do not
need to install the A4 paper guides.
LChange the recording paper size to “A4” (feature
#16 on page 42).
1
1
FL421-PNQX3022ZA-OI-en.book Page 18 Thursday, July 29, 2010 9:35 AM
2. Preparation
19
For assistance, please visit http://www.panasonic.com/help
2 Preparation2For assistance, p lease visit http://www.panas onic.com/helpConnecti ons and Setup
2.1 Connections
Caution:
LWhen you operate this product, the power outlet
should be near the product and easily
accessible.
Note:
LIf any other device is connected to the same
telephone line, this unit may disturb the network
condition of the device.
Using surge protectors
LThe warranty does not cover damage due to power
line surges or lightning. For additional protection, we
recommend using a surge protector (5).
If the unit shares a single telephone line with a DSL
service
LFax transmission/reception may be disturbed, noise
interference may be heard during telephone
conversations, or Caller ID (page 27) may not
function properly. Please attach a DSL filter (6) to
the telephone line cord of the unit to prevent this. A
DSL filter may be provided by your DSL service
provider.
1Telephone line cord
LConnect to a single telephone line jack (RJ11C).
2Power cord
LConnect to the power outlet (120 V, 60 Hz).
3[EXT] jack
LYou can connect an answering machine (page
35) or a telephone. Remove the stopper if
attached.
4Answering machine (not supplied)
1
2
3
4
5
6
FL421-PNQX3022ZA-OI-en.book Page 19 Thursday, July 29, 2010 9:35 AM
2. Preparation
20 For assistance, please visit http://www.panasonic.com/help
2.2 Dialing mode
If you cannot dial (page 25, 30), change this setting
depending on your telephone line service.
1Press {Menu}.
SYSTEM SETUP
PRESS [()]
2Press {#}, then {1}{3}.
DIALING MODE
=TONE [±]
3Press {1} or {2} to select the desired setting.
{1} “PULSE”: For rotary pulse dial service.
{2} “TONE” (default): For tone dial service.
4Press {Set}.
5Press {Menu} to exit.
Help
2.3 Help function
The unit contains helpful information which can be
printed for quick reference.
–“BASIC SETTINGS”:
How to set the date, time, your logo and fax number.
–“FEATURE LIST”:
How to program the features.
–“PHONEBOOK”:
How to store names and numbers in the phonebook
and how to dial them.
–“FAX SND/RCV”:
Help with problems to send/receive faxes.
–“COPIER”:
How to use the copier function.
–“Q and A”:
Frequently asked questions and answers.
–“ERRORS”:
Explanation of error messages shown on the display.
–“REPORTS”:
List of available reports.
–“CALLER ID”:
How to use the Caller ID features.
1Press {Help}.
2Press {<} or {>} repeatedly to display the desired
item.
3Press {Set}.
LThe selected item will be printed.
Vol um e
{Set} {Menu}
{Set}
{<}{>}{Help}
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2. Preparation
21
For assistance, please visit http://www.panasonic.com/help
2.4 Adjusting volume
Ringer volume
While the unit is idle, press {A} or {B}.
LIf any documents are in the document entrance, you
cannot adjust the volume. Confirm that there are no
documents in the entrance.
To turn the ringer OFF
1. Press {B} repeatedly to display “RINGER OFF=
OK?”.
2. Press {Set}.
LWhen a call is received, the unit will not ring and
will display “INCOMING CALL”.
LTo turn the ringer back ON, press {A}.
Ringer type
LYou can select one of three ringer types (feature #17
on page 42).
Handset receiver volume
While using the handset, press {A} or {B}.
Monitor volume
While using the monitor, press {A} or {B}.
Initial Pr ogramming
2.5 Date and time
You must set the date and time.
1Press {Menu}.
SYSTEM SETUP
PRESS [()]
2Press {#}, then {0}{1}.
SET DATE & TIME
PRESS SET
3Press {Set}.
LThe cursor (|) will appear on the display.
M:|01/D:01/Y:10
TIME: 12:00AM
4Enter the current month/date/year by selecting 2
digits for each.
Example: August 3, 2010
Press {0}{8} {0}{3} {1}{0}.
M:08/D:03/Y:10
TIME: |12:00AM
5Enter the current hour/minute by selecting 2 digits for
each. Press {*} repeatedly to select “AM” or “PM”.
Example: 3:15PM (12 hour clock entry)
1. Press {0}{3} {1}{5}.
M:|08/D:03/Y:10
TIME: 03:15AM
2. Press {*} repeatedly to display “PM”.
M:|08/D:03/Y:10
TIME: 03:15PM
6Press {Set}.
SETUP ITEM [ ]
7Press {Menu} to exit.
{A}{B}{Set}
{Set}
{<}{>}{Menu}
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2. Preparation
22 For assistance, please visit http://www.panasonic.com/help
Note:
LThe other party’s fax machine will print the date and
time on the top of each page you send according to
your unit’s date and time setting.
LThe accuracy of the clock is approximately ±60
seconds a month.
To correct a mistake
Press {<} or {>} to move the cursor to the incorrect
number, and make the correction.
If you have subscribed to a Caller ID service
The date and time will be automatically set according to
the received caller information.
LIf the time has not previously been set, Caller ID will
not adjust the clock.
LYou can turn this feature OFF (feature #33 on page
44).
2.6 Your logo
The logo can be your name or the name of your
company.
1Press {Menu}.
SYSTEM SETUP
PRESS [()]
2Press {#}, then {0}{2}.
YOUR LOGO
PRESS SET
3Press {Set}.
LThe cursor (|) will appear on the display.
LOGO=|
4Enter your logo, up to 30 characters. See the
following character table for details.
5Press {Set}.
SETUP ITEM [ ]
6Press {Menu} to exit.
Note:
LYour logo will be printed on the top of each page sent
from your unit.
To select characters with the dial keypad
Keypad Characters
{1}Space # & ’ ( ) @
, –./1
{2}ABCab c2
{3}DEFde f 3
{4}GHI gh i 4
{5}JKLjkl5
{<}{>}{A}{B}
{Handset Mute} {Stop}{Flash}
{Menu}
{Set}
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2. Preparation
23
For assistance, please visit http://www.panasonic.com/help
Note:
LTo enter another character that is located on the
same dial key, press {>} to move the cursor to the
next space.
To enter your logo
Example: “BILL”
1. Press {2} 2 times.
LOGO=|B
2. Press {4} 3 times.
LOGO=B|I
3. Press {5} 3 times.
LOGO=BI|L
4. Press {>} to move the cursor to the next space and
press {5} 3 times.
LOGO=BIL|L
To change uppercase or lowercase letters
Pressing the {#} key will change to uppercase or
lowercase alternately.
1. Press {2} 2 times.
LOGO=|B
2. Press {4} 3 times.
LOGO=B|I
3. Press {#}.
LOGO=B|i
4. Press {5} 3 times.
LOGO=Bi|l
To correct a mistake
1. Press {<} or {>} to move the cursor to the incorrect
character.
2. Press {Stop}.
LTo erase all characters, press and hold {Stop}.
3. Enter the correct character.
To select characters using {A} or {B}
Instead of pressing the dial keys, you can select
characters using {A} or {B}.
1. Press {B} repeatedly to display the desired
character. Characters will be displayed in the
following order:
1 Uppercase letters
2 Number
3 Symbol
4 Lowercase letters
LIf you press {A}, the order will be reversed.
2. Press {>} to insert the character.
3. Return to step 1 to enter the next character.
{6}MNOmn o6
{7}PQRSp qr s7
{8}TUVt uv8
{9}WXYZw x y z 9
{0}Space 0
{#} To change uppercase or
lowercase letter.
{Flash}To enter a hyphen.
{Handset Mute}To insert a space.
{Stop}To delete a digit.
Keypad Characters
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2. Preparation
24 For assistance, please visit http://www.panasonic.com/help
2.7 Your fax number
1Press {Menu}.
SYSTEM SETUP
PRESS [()]
2Press {#}, then {0}{3}.
YOUR FAX NO.
PRESS SET
3Press {Set}.
LThe cursor (|) will appear on the display.
NO.=|
4Enter your fax number, up to 20 digits.
Example: NO.=1234567|
LTo enter a “+”, press {*}.
LTo enter a space, press {#}.
LTo enter a hyphen, press {Flash}.
5Press {Set}.
SETUP ITEM [ ]
6Press {Menu} to exit.
Note:
LYour fax number will be printed on the top of each
page sent from your unit.
To correct a mistake
1. Press {<} or {>} to move the cursor to the incorrect
number.
2. Press {Stop}.
LTo erase all numbers, press and hold {Stop}.
3. Enter the correct number.
{<}{>}
{Stop}
{Menu}
{Flash}
{Set}
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3. Telephone
25
3 TelephoneAutomatic Dialin g
3.1 Storing names and telephone
numbers into the phonebook
The phonebook allows you to make calls without having
to dial manually. You can store 100 names and
telephone numbers to the phonebook.
LYou can also send faxes using the phonebook (page
32).
1Press {Menu} repeatedly to display “PHONEBOOK
SET”.
2Press {>}.
LThe display shows the number of available items
in the phonebook briefly.
3Enter the name, up to 16 characters (see page 22 for
instructions).
4Press {Set}.
5Enter the telephone number, up to 24 digits.
6Press {Set}.
LTo program other items, repeat steps 3 to 6.
7Press {Menu} to exit.
Note:
LYou can confirm the stored items by printing the
telephone number list (page 64).
To correct a mistake
1. Press {<} or {>} to move the cursor to the incorrect
character/number.
2. Press {Stop}.
LTo erase all characters/numbers, press and hold
{Stop}.
3. Enter the correct character/number.
3.2 Making a phone call using the
phonebook
Before using this feature, store the desired names and
telephone numbers in the phonebook (page 25).
1Press {>}.
LConfirm that there are no documents in the
document entrance.
2Press {A} or {B} repeatedly to display the desired
item.
3Lift the handset or press {Monitor}.
LThe unit will start dialing automatically.
To search for a name by initial
Example: “LISA”
1. Press {>}.
LConfirm that there are no documents in the
document entrance.
2. Press {A} or {B} to enter the phonebook.
3. Press {5} repeatedly to display any name with the
initial “L” (see the character table, page 22).
LTo search for symbols, press {1}.
4. Press {B} repeatedly to display “LISA”.
LTo stop the search, press {Stop}.
LTo dial the displayed party, lift the handset or
press {Monitor}.
3.3 Editing a stored item
1Press {>}.
LConfirm that there are no documents in the
document entrance.
2Press {A} or {B} repeatedly to display the desired
item.
3Press {Menu}.
4Press {*}.
LIf you do not need to edit the name, skip to step
6.
5Edit the name. For further details, see the storing
procedure on page 25.
6Press {Set}.
LIf you do not need to edit the telephone number,
skip to step 8.
7Edit the telephone number. For further details, see
the storing procedure on page 25.
8Press {Set}.
LTo edit other items, repeat steps 2 to 8.
9Press {Stop} to exit.
{<}{>}
{Stop}
{Menu}
{Set}
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3. Telephone
26
3.4 Erasing a stored item
3.4.1 Erasing a specific item
1Press {>}.
LConfirm that there are no documents in the
document entrance.
2Press {A} or {B} repeatedly to display the desired
item.
3Press {Menu}.
4Press {#}.
LTo cancel erasing, press {Stop}.
5Press {Set}.
LTo erase other items, repeat steps 2 to 5.
6Press {Stop} to exit.
3.4.2 Erasing all items
1Press {>}.
LConfirm that there are no documents in the
document entrance.
2Press {Menu}.
3Press {A} or {B} repeatedly to select “YES”.
4Press {Set}.
LTo cancel erasing, press {Stop}.
5Press {Set}.
3.5 One-touch dial feature
For rapid access to frequently dialed numbers, the unit
provides the one-touch dial feature.
3.5.1 Storing one-touch dial items
LStation 1 to 3 can be used alternatively as broadcast
keys (page 32).
LYou can also send faxes using the one-touch dial
feature (page 32).
1Press {Menu} repeatedly to display “PHONEBOOK
SET”.
2Select the desired station key.
For station 1–3:
Press one of the station keys, press {A} or {B}
repeatedly to select “DIAL MODE”, then press
{Set}.
For stations 4–5:
Press one of the station keys.
For stations 6–10:
Press {Lower}, then press one of the station keys.
3Enter the name, up to 16 characters (see page 22 for
instructions).
4Press {Set}.
5Enter the telephone number, up to 24 digits.
6Press {Set}.
LTo program other items, repeat steps 2 to 6.
7Press {Stop} to exit.
Note:
LYou can confirm the stored items by printing the
telephone number list (page 64).
To correct a mistake
1. Press {<} or {>} to move the cursor to the incorrect
character/number.
2. Press {Stop}.
LTo erase all characters/numbers, press and hold
{Stop}.
3. Enter the correct character/number.
3.5.2 Making phone calls using the one-
touch dial
Before using this feature, store the desired names and
telephone numbers for the one-touch dial feature.
1Lift the handset or press {Monitor}.
2Select the desired station key.
For stations 1–5:
Press the desired station key.
For stations 6–10:
Press {Lower}, then press the desired station key.
LThe unit will start dialing automatically.
3.5.3 Editing a stored item
1Press {>}.
LConfirm that there are no documents in the
document entrance.
2Press {A} or {B} repeatedly to display the desired
item.
3Press {Menu}.
{<}{>}{A}{B}
{Monitor} {Stop}
{Menu}
{Set}
Station keys
{Lower}
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3. Telephone
27
4Press {*}.
LIf you do not need to edit the name, skip to step
6.
5Edit the name. For further details, see the storing
procedure on page 26.
6Press {Set}.
LIf you do not need to edit the telephone number,
skip to step 8.
7Edit the telephone number. For further details, see
the storing procedure on page 26.
8Press {Set}.
LTo edit other items, repeat steps 2 to 8.
9Press {Stop} to exit.
3.5.4 Erasing a stored item
1Press {>}.
LConfirm that there are no documents in the
document entrance.
2Press {A} or {B} repeatedly to display the desired
item.
3Press {Menu}.
4Press {#}.
LTo cancel erasing, press {Stop}.
5Press {Set}.
LTo erase other items, repeat steps 2 to 5.
6Press {Stop} to exit.
Caller ID
3.6 Caller ID service
This unit is compatible with the Caller ID service
offered by your local telephone company. To use this
unit’s Caller ID features, you must subscribe to
Caller ID service.
Make sure the following ring setting is set to 2 or
more rings beforehand.
– FAX ring setting (feature #06 on page 42)
3.6.1 How Caller ID is displayed
The calling party’s name or telephone number will be
displayed after the 1st ring. You then have the option of
whether or not to answer the call.
The unit will automatically store caller information
(name, telephone number and date and time of the call)
from the 30 most recent calls. Caller information is
stored by the most recent to the oldest call. When the
31st call is received, the oldest call is deleted.
Caller information can be viewed on the display one item
at a time (page 28) or confirmed by printing the Caller ID
list (page 64).
LCaller information can be displayed up to 16
characters for the caller’s name and 22 digits for the
telephone number.
LWhen caller information is received and it matches a
telephone number stored in the unit’s one-touch dial
or phonebook, the stored name will be displayed.
LIf the unit is connected to a PBX (Private Branch
Exchange) system, caller information may not be
received properly. Consult your PBX supplier.
LIf the unit cannot receive caller information, the
following will be displayed:
–“OUT OF AREA”: The caller dialed from an area
which does not provide Caller ID service.
–“PRIVATE CALLER”: The caller requested not to
send caller information.
–“LONG DISTANCE”: The caller made a long
distance call.
To confirm caller information by printing the Caller
ID list
– To print manually, see page 64.
– To print automatically after every 30 new calls,
activate feature #26 (page 43).
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3. Telephone
28
3.7 Viewing and calling back
using caller information
You can easily view caller information and call back.
The display will show the number of new calls in standby
mode.
Example: 10 NEW CALLS
10:59AM
1Press {Caller ID}.
LThe display will show the number of new calls.
2Press {A} to search from the recently received caller
information.
LIf you press {B}, the display order will be
reversed.
LTo stop viewing, press {Stop}.
3Lift the handset or press {Monitor} to start dialing.
LThe unit will start dialing automatically.
LTo send a fax, insert the document FACE DOWN
and press {Start}.
To change the way caller information is displayed
Press {Caller ID} repeatedly after the caller information
is displayed.
Example: SAM LEE
11:20AM Jul. 20,
b
1-134-567-8901
11:20AM Jul. 20,
LA Q on the display means the item has already been
viewed or answered.
Display while viewing
LWhen the unit could not receive a name, the display
will show “NO NAME RCVD”.
LWhen no calls have been received, the display will
show “NO CALLER DATA”.
To edit a telephone number before calling
back/storing
While displaying a desired caller information, press {*}
repeatedly. Each time you press {*}, the telephone
number will be changed as follows:
A 1 – Area code – Local telephone number (“1”
added)*1
B Local telephone number only (area code omitted)
C Area code – Local telephone number*1
D 1 – Local telephone number (“1” added and area code
omitted)
*1 If the received caller information does not include an
area code, this pattern is not available.
LTo store the number in one-touch dial or phonebook,
follow from step 3 of the storing procedure on page
29.
3.8 Erasing caller information
3.8.1 Erasing all caller information
1Press {Menu} repeatedly to display “CALLER
SETUP”.
2Press {Set}.
L“CALL LIST ERASE” will be displayed.
3Press {Set}.
LTo cancel erasing, press {Stop}, then {Menu}.
4Press {Set}.
5Press {Stop} to exit.
3.8.2 Erasing specific caller information
1Press {Caller ID}.
2Press {A} or {B} repeatedly to display the desired
item.
3Press {<}.
LTo cancel erasing, press {Stop} 2 times.
4Press {Set}.
LTo erase other items, repeat steps 2 to 4.
5Press {Stop} to exit.
{A}{B}
{Monitor} {Stop}
{Caller ID}
{Start}
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3. Telephone
29
3.9 Storing caller information into
the phonebook / one-touch dial
3.9.1 Into the phonebook
1Press {Caller ID}.
2Press {A} or {B} repeatedly to display the desired
item.
3Press {Menu}.
4Press {>}.
LIf you do not need to edit the name, skip to step
6.
5If a name is required, enter up to 16 characters for
the name (page 22).
6Press {Set}.
LIf the number requires editing, see page 28.
7Press {Set}.
Note:
LTo edit a name, see page 25.
LIf caller information does not include the caller’s
name, enter the name manually. See the instructions
on page 25.
3.9.2 Into the one-touch dial
1Press {Caller ID}.
2Press {A} or {B} repeatedly to display the desired
item.
3Press {Menu}.
4Select a station key.
For station 1–3:
Press the desired station key, press {A} or {B}
repeatedly to select “DIAL MODE”, then press
{Set}.
For stations 4–5:
Press the desired station key.
For stations 6–10:
Press {Lower}, then press the desired station key.
LIf you do not need to edit the name, skip to step
6.
5If a name is required, enter up to 16 characters for
the name (page 22).
6Press {Set}.
LIf the number requires editing, see page 28.
7Press {Set}.
Note:
LTo edit a name, see page 26.
LIf caller information does not include the caller’s
name, enter the name manually. See the instructions
on page 26.
LIf you assign an item to a station key which already
contains an item, the previous item will be replaced.
LStation 1 to 3 can be used alternatively as broadcast
keys (page 32).
{>}{A}{B} {Menu}
{Caller ID}
{Set}
{A}{B} {Menu}
{Caller ID}
{Set}
Station keys
{Lower}
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4. Fax
30
4FaxSe nding Faxes
4.1 Sending a fax manually
1Adjust the width of the document guides (1) to fit
the actual size of the document.
2Insert the document (up to 15 pages) FACE DOWN
until the unit grasps the document and a single beep
is heard.
LIf the document guides are not adjusted to fit the
document, re-adjust them.
3If necessary, press {A} or {B} repeatedly to select
the desired resolution.
4Press {Monitor}.
5Dial the fax number.
6When a fax tone is heard:
Press {Start}.
When the other party answers your call:
Lift the handset and ask them to press their start
button. When the fax tone is heard, press {Start}.
Note:
LAfter pressing {Start}, you can replace the handset.
To stop sending
Press {Stop}.
To select the resolution
Select the desired resolution according to the type of
document.
–“STANDARD”: For printed or typewritten documents
with normal-sized characters.
–“FINE”: For documents with small print.
–“SUPER FINE”: For documents with very small print.
This setting is effective only when the other party has
a compatible fax machines.
–“PHOTO”: For documents containing photographs,
shaded drawings, etc.
–“MIXED” (Photo with text): For documents
containing photographs and text.
LUsing the “FINE”, “SUPER FINE”, “PHOTO” and
“MIXED” settings will increase transmission time.
LIf the resolution setting is changed during feeding, it
will be effective from the next page.
To redial the last number
1. Press {Redial/Pause}.
2. Press {Start}.
LIf the line is busy or if there is no answer, the unit will
automatically redial the number 1 time.
LTo cancel redialing, press {Stop}, then press {Set}.
To send more than 15 pages at a time
Insert the first 15 pages of the document. Add the other
pages (up to 15 at a time) on top of the previously
inserted pages while the last page is being fed into the
unit.
To predial a fax number
You can dial the fax number first before inserting the
document. This is convenient if you need to refer to the
document for the other party’s fax number.
1. Enter the fax number.
2. Insert the document.
3. Press {Start}.
Sending from memory (Quick scan feature)
You can scan the document into memory before
sending.
1. Insert the document.
2. Press {Quick Scan}.
3. Enter the fax number.
4. Press {Start}.
Reserving the fax transmission (Dual Access)
You can reserve the fax transmission even when the unit
is just receiving a fax or sending a fax from memory.
– Up to 3 reservations when sending
– Up to 4 reservations when receiving
1. Insert the document during fax reception or fax
memory transmission.
2. Enter the fax number using the dial keypad, one-
touch dial or phonebook.
3. Press {Start}.
LThe document will be fed into the unit and scanned
into memory. The unit will then send the data. If the
document exceeds the memory capacity, the
reservation for that document will be canceled. You
must send the entire document manually.
{Set}{A}{B}
{Start}{Quick Scan}
{Stop}
{Redial/Pause}
1
{Monitor}
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4. Fax
31
Printing a confirmation report
A confirmation report provides you with a printed record
of transmission results. To print confirmation reports,
make sure feature #04 is activated (page 42). For an
explanation of error messages, see page 47.
Printing a journal report
A journal report provides you with a printed record of the
30 most recent faxes. To print manually, see page 64. To
print automatically after every 30 new fax transmissions
and receptions, make sure feature #22 is activated (page
43). For an explanation of error messages, see page 47.
4.2 Document requirements
Available document size, document weight and effective
scanning area are as follows:
Minimum document size
Maximum document size
Effective scanning area
LShaded area will be scanned.
Document weight
LSingle sheet:
45 g/m2 to 90 g/m2 (12 lb to 24 lb)
LMultiple sheets:
60 g/m2 to 80 g/m2 (16 lb to 21 lb)
Note:
LRemove clips, staples or other fasteners.
LDo not set the following types of documents: (Make a
copy of the document using another copier and set
the copy.)
– Chemically treated paper such as carbon or
carbonless duplicating paper
– Electrostatically charged paper
– Badly curled, creased or torn paper
– If documents printed from this unit are curled at
one end, you can insert the other end that is not
curled into the auto document feeder of this unit
for better feeding results.
– Paper with a coated surface
– Paper with a faint image
– Paper with printing on the opposite side that can
be seen through the other side, such as
newsprint
LCheck that ink, paste or correction fluid has dried
completely.
LTo set a document with a width of less than 210 mm
(8 1/4"), we recommend using a copy machine to
copy the original document onto A4 or letter-size
paper, then setting the copied document.
LDo not set documents that do not satisfy the
requirements of size and weight. Make a copy of the
document using a copy machine and set the copy.
148 mm
(5
5
/
6
")
148 mm
(5
5
/
6
")
600 mm
(23
5
/
8
")
216 mm
(8
1
/
2
")
216 mm (8
1
/
2
")
208 mm
(8
3
/
16
")
4 mm (
5
/
32
") 4 mm (
5
/
32
")
4 mm (
5
/
32
")
4 mm (
5
/
32
")
FL421-PNQX3022ZA-OI-en.book Page 31 Thursday, July 29, 2010 9:35 AM
4. Fax
32
4.3 Sending a fax using one-
touch dial feature and phonebook
Before using this feature, store the desired names and
telephone numbers into one-touch dial feature and
phonebook (page 25, 26).
1Adjust the width of the document guides to fit the
actual size of the document.
2Insert the document (up to 15 pages) FACE DOWN
until the unit grasps the document and a single beep
is heard.
LIf the document guides are not adjusted to fit the
document, re-adjust them.
3If necessary, press {A} or {B} repeatedly to select
the desired resolution (page 30).
4Enter the fax number.
Using stations 1–5:
Press the desired station key.
Using stations 6–10:
Press {Lower}, then press the desired station key.
Using phonebook:
Press {>}, then press {A} or {B} repeatedly to
display the desired item.
5Press {Start}.
Fax auto redial
If the line is busy or if there is no answer, the unit will
automatically redial the number 1 time.
LTo cancel redialing, press {Stop}, then press {Set}.
If your unit does not send a fax
LConfirm that you have entered the number correctly,
and that the number is a fax number.
LConfirm that the other party’s fax machine is
answering by turning ON the connecting tone feature
(feature #76, page 45).
4.4 Broadcast transmission
By storing one-touch dial and phonebook items (page
25, 26) into the broadcast memory, you can send the
same document to multiple parties (up to 20). Your
programmed items will remain in the broadcast memory,
allowing frequent re-use.
LThe broadcast function utilizes stations 1–3. The
one-touch dial function will be canceled.
4.4.1 Programming items into the
broadcast memory
1Press {Menu} repeatedly to display “PHONEBOOK
SET”.
2Select the desired broadcast key.
For BROADCAST 1-2:
1. Press the desired {Broadcast} key.
2. Press {A} or {B} repeatedly to select
“BROADCAST”.
For MANUAL BROADCAST:
1. Press {Manual Broad}.
2. Press {A} or {B} repeatedly to select “MANUAL
BROAD”.
3Press {Set}.
4Program items.
Using stations 1–5:
Press the desired station key.
Using stations 6–10:
Press {Lower}, then press the desired station key.
Using phonebook:
Press {A} or {B} repeatedly to display the desired
item, and press {Set}.
Using the dial keypad (only for MANUAL
BROAD):
Enter the fax number and press {Set}.
LThe number in brackets indicates the number of
registered items.
LIf you have programmed the wrong item, press
{Stop} to erase the item.
LTo program other items, repeat this step (up to 20
items).
5Press {Set} after programming all of the desired
items.
LTo program another broadcast key, repeat steps
2 to 5.
6Press {Stop} to exit.
Note:
LConfirm the stored items by printing a broadcast
programming list (page 64).
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4. Fax
33
4.4.2 Adding a new item into the broadcast
memory
After initial programming, you can add new items (up to
a combined total of 20).
1Press {>}.
LConfirm that there are no documents in the
document entrance.
2Press {A} or {B} repeatedly to display the desired
broadcast memory (“<BROADCAST1>”,
“<BROADCAST2>” or “<MANUAL BROAD>”).
3Press {Menu}.
4Press {*}.
5Press {A} or {B} repeatedly to display the desired
item you want to add.
6Press {Set}.
LTo add other items, repeat steps 5 and 6 (up to
20 items).
7Press {Stop} to exit.
Note:
LWhen adding new items to the MANUAL
BROADCAST memory, you can only select stored
items.
4.4.3 Erasing a stored item from the
broadcast memory
1Press {>}.
LConfirm that there are no documents in the
document entrance.
2Press {A} or {B} repeatedly to display the desired
broadcast memory (“<BROADCAST1>”,
“<BROADCAST2>” or “<MANUAL BROAD>”).
3Press {Menu}.
4Press {#}.
5Press {A} or {B} repeatedly to display the desired
item you want to erase.
LTo cancel erasing, press {Stop}.
6Press {Set}.
7Press {Set}.
LTo erase other items, repeat steps 5 to 7.
8Press {Stop} to exit.
4.4.4 Sending the same document to pre-
programmed parties
1Insert the document FACE DOWN.
2If necessary, press {A} or {B} repeatedly to select
the desired resolution (page 30).
3Press the desired {Broadcast} (1-2) or {Manual
Broad}.
LAfter transmission, the unit will automatically
print a report (broadcast sending report).
Note:
LIf you select “FINE”, “SUPER FINE”, “PHOTO” or
“MIXED” resolution, the number of pages that the
unit can send will decrease.
LIf the document exceeds the memory capacity,
sending will be canceled.
LIf a party is busy or does not answer, it will be skipped
and redialed later 1 time.
To cancel broadcast transmission
1. Press {Stop} repeatedly until “SEND CANCELED?”
is displayed.
2. Press {Set}.
FL421-PNQX3022ZA-OI-en.book Page 33 Thursday, July 29, 2010 9:35 AM
4. Fax
34
4.5 Receiving a fax automatically
– Auto answer ON
4.5.1 Activating FAX ONLY mode
Press {Auto Answer} repeatedly to display the
following.
FAX ONLY MODE
3 RINGS [±]
LThe display will show the ring count in FAX ONLY
mode. If you wish to change it, press {A} or {B}
repeatedly to display the desired setting, and press
{Set}.
LThe {Auto Answer} indicator is ON.
How faxes are received
When receiving calls, the unit will automatically answer
all calls and only receive fax documents.
Note:
LThe number of rings before a call is answered in FAX
ONLY mode can be changed (feature #06 on page
42).
If you have subscribed to a Distinctive Ring service
See page 38.
4.6 Receiving a fax manually –
Auto answer OFF
4.6.1 Activating TEL mode
Press {Auto Answer} repeatedly to display the
following.
TEL MODE
LThe {Auto Answer} indicator is OFF.
How to receive phone calls and faxes
1. Lift the handset to answer the call.
2. When:
– document reception is required,
– a fax calling tone (slow beep) is heard, or
– no sound is heard,
press {Start}.
CONNECTING.....
3. Replace the handset.
LThe unit will start fax reception.
LIf you do not answer the call within 10 rings, the
unit will temporarily switch to fax reception. The
other party can then send a fax.
{Set}{A}{B}
{Start} {Stop}
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4. Fax
35
How to receive faxes with an extension telephone
If you have another telephone connected to the [EXT]
jack or the same line (extension telephone), you can use
the extension telephone to receive faxes.
1. When the extension telephone rings, lift the handset
of the extension telephone.
2. When:
– document reception is required,
– a fax calling tone (slow beep) is heard, or
– no sound is heard,
press {*} {#} {9} (default fax activation code)
firmly.
LThe unit will start reception.
3. Replace the handset.
Note:
LTo receive fax documents using an extension
telephone, make sure remote fax activation is turned
ON (feature #41 on page 44) beforehand. The
default setting is ON. The fax activation code can
also be changed.
To stop receiving
Press {Stop}.
4.7 Using the unit with an
answering machine
4.7.1 Setting up the unit and an answering
machine
1Connect the answering machine (1).
LAnswering machine is not supplied.
LRemove the stopper (2) if attached.
2Set the number of rings on the answering machine to
4 rings or less.
LThis will allow the answering machine to answer
the call first.
3Record a greeting message on the answering
machine.
LWe recommend you record a message up to 10
seconds long, and not to pause for more than 4
seconds during the message. Otherwise, both
machines will not function correctly.
4Activate the answering machine.
5Set the unit to the desired receiving mode (page 34).
LIf you set to FAX ONLY mode, change the ring
setting in FAX ONLY mode to “5 EXT.TAM”
(feature #06 on page 42).
6Check all or part of the following are not the same:
– the remote access code of the answering
machine
– the fax activation code (feature #41 on page 44)
– remote access to your phone company’s Voice
Mail (if you subscribed)
1
2
FL421-PNQX3022ZA-OI-en.book Page 35 Thursday, July 29, 2010 9:35 AM
4. Fax
36
Note:
LIf the call is a phone call, the answering machine will
record voice messages.
If a fax calling tone is detected, the unit will receive a
fax automatically.
LRegarding the remote access code for the answering
machine, see the operating instructions of the
answering machine.
Receiving a voice message and fax document in one
call
The caller can leave a voice message and send a fax
document during the same call. Inform the caller of the
following procedure beforehand.
1. The caller calls your unit.
LThe answering device will answer the call.
2. The caller can leave a message after the greeting
message.
3. The caller presses {*}{#}{9} (pre-selected fax
activation code).
LThe unit will activate the fax function.
4. The caller presses the start button to send a
document.
Note:
LTo use this feature, make sure remote fax activation
is turned ON (Feature #41 on page 44). The fax
activation code can also be changed.
LIf there is no room left in memory of your answering
machine, the unit may not be able to receive
documents. See the operating instructions of the
answering machine and erase unnecessary
messages.
4.8 Junk fax prohibitor
(preventing fax reception from
undesired callers)
If you subscribe to Caller ID service (page 27), this
feature prevents fax reception from calls that do not
show caller information.
Additionally, the unit will not accept faxes originating
from numbers that match the ones on a programmable
junk fax prohibitor list.
Important:
LThis feature does not work when manual
reception is performed.
4.8.1 Activating the junk fax prohibitor
1Press {Junk Fax Prohibitor}.
2Press {>}.
3Press {A} or {B} repeatedly to select “ON”.
4Press {Set}.
5Press {Stop} to exit.
4.8.2 Storing undesired callers
You can register up to 20 undesired numbers from the
caller information list (page 27) if you do not wish to
receive faxes from them.
1Press {Caller ID}.
2Press {A} or {B} repeatedly to display the party you
wish to prevent fax reception from.
3Press {Junk Fax Prohibitor}.
4Press {Set}.
LTo program other parties, repeat steps 2 to 4.
5Press {Stop} to exit.
To display the junk fax prohibitor list
1. Press {Junk Fax Prohibitor}.
2. Press {>} repeatedly to display “JUNK LIST
DISP.”.
3. Press {Set}.
4. Press {A} or {B} to display the items on the list.
5. Press {Stop} to stop viewing.
6. Press {Stop} to exit.
To print the junk fax prohibitor list
1. Press {Junk Fax Prohibitor}.
2. Press {>} repeatedly to display “JUNK LIST
PRINT”.
3. Press {Set}.
4. Press {Stop} to exit.
FL421-PNQX3022ZA-OI-en.book Page 36 Thursday, July 29, 2010 9:35 AM
4. Fax
37
To erase an item from the junk fax prohibitor list
1. Press {Junk Fax Prohibitor}.
2. Press {>} repeatedly to display “JUNK LIST
DISP.”.
3. Press {Set}.
4. Press {A} or {B} repeatedly to display the desired
item.
5. Press {<}.
LTo cancel erasing, press {Stop} 3 times.
6. Press {Set}.
LThe item is erased.
LTo erase other items, repeat steps 4 to 6.
7. Press {Stop} 2 times to exit.
FL421-PNQX3022ZA-OI-en.book Page 37 Thursday, July 29, 2010 9:35 AM
5. Distinctive Ring
38
5 Distincti ve RingDistinctive Ring
5.1 Distinctive Ring service
When a call is made to one of your phone numbers, the
telephone company sends a ring pattern to your
telephone line to indicate which number the call is
intended for. By setting up this unit for Distinctive Ring,
you can make the unit automatically start fax reception
when a call comes to the fax number.
To use this service, you must subscribe to the
Distinctive Ring service offered by your local
telephone company. Consult your local telephone
company for availability.
5.2 Using two or more phone
numbers on a single telephone
line
5.2.1 Activating the Distinctive Ring
feature
1{Menu} i {#}{3}{1}
2Press {1} to select “ON”.
LPress {2} to select “OFF”.
3{Set} i {Menu}
Note:
LWhile the Distinctive Ring feature is activated, you
cannot change the receiving mode.
How phone calls and faxes are received
If the incoming call is for the fax number, the unit will ring
with the assigned ring pattern and automatically start fax
reception.
If the incoming call is for the phone number, the unit will
continue ringing.
LIf an external telephone answering machine is
connected, set the ring count of the answering
machine to more than 2.
5.3 Using three or more phone
numbers on a single telephone
line
You may wish to use three or more phone numbers for a
single telephone line. In order to distinguish which
number the call was addressed to, a different ring
pattern must be assigned for each number.
Example: Using three phone numbers
To use one phone number for the fax, program the ring
pattern assigned for the fax (feature #32 on page 38). In
the example, the ring pattern assigned for fax is a triple
ring, so you should program “C” (triple ring).
Note:
LThe default setting is {5} “B-D”. The fax will respond
to all calls with ring tone patterns “B”, “C” and “D”.
5.4 Programming the ring pattern
assigned for fax
1Set feature #31 to “ON” (page 38).
2{Menu} i {#}{3}{2}
3Press {1} to {5} to select the ring pattern assigned
for fax. i {Set} i {Menu}
Telephone
number
Ring pattern Use
012 1234 Standard ring Personal
012 5678 Double ring Business
012 9876 Triple ring Fax
Ring pattern Selection
Standard ring (one long ring) {1} “A”
1st ring 2nd ring
Double ring (two short rings) {2} “B”
1st ring 2nd ring
Triple ring (short-long-short
rings)
{3} “C”
1st ring 2nd ring
Other triple ring (short-short-long
rings)
{4} “D”
1st ring 2nd ring
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6. Copy
39
6CopyCopying
6.1 Making a copy
1Adjust the width of the document guides (1) to fit
the actual size of the document.
2Insert the document (up to 15 pages) FACE DOWN
until the unit grasps the document and a single beep
is heard.
LIf the document guides are not adjusted to fit the
document, re-adjust them.
3If necessary, press {A} or {B} repeatedly to select
the desired resolution.
4Press {Copy}.
5If necessary, enter the number of copies (up to 99).
6Press {Start}, or the unit will start copying within 20
seconds.
LThe unit will start copying.
Note:
LAny document which can be sent as a fax can also
be copied. For details about the kinds of documents
that can be copied, see page 31.
To stop copying
Press {Stop}.
To select the resolution
Select the desired resolution according to the type of
document.
–“FINE”: For printed or typewritten documents with
small print.
–“SUPER FINE”: For documents with very small print.
–“PHOTO”: For documents containing photographs,
shaded drawings, etc.
–“MIXED” (Photo with text): For documents
containing photographs and text.
LIf you select “STANDARD”, copying will be done
using “FINE” mode.
6.1.1 More copying features
To enlarge a document
1. Insert the document, then press {Copy}.
2. Press {>}.
3. Press {A} repeatedly to select from “105%” to
“200%” by changing the enlargement rate 5% at a
time.
4. Press {Start}.
LThe unit will only enlarge the center of the upper
part of the document. To make an enlarged copy
of the bottom of the document, turn the document
around, and then make a copy.
Example: 150% enlarged copy
To reduce a document
1. Insert the document, then press {Copy}.
2. Press {>}.
3. Press {B} repeatedly to select from “50%” to “95%”
by changing the reduction rate 5% at a time.
4. Press {Start}.
Example: 70% reduced copy
{>}{A}{B}
{Start}
{Stop}
1
{Copy}
Original document Enlarged copy
Original document Reduced copy
AB
CD
AB
CD
AB
CD
AB
CD
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6. Copy
40
To collate multiple copies
The unit can collate multiple copies in the same order as
the original document pages.
1. Insert the document, then press {Copy}.
2. Enter the number of copies (up to 99).
3. Press {>} 2 times to display “COLLATE OFF”.
4. Press {A} or {B} repeatedly to display “COLLATE
ON”.
5. Press {Start}.
Example: Making 2 copies of a 4-page original
document
Note:
LThe unit will store the documents into memory while
collating the copies. If memory becomes full while
storing, the unit will only print out the stored pages.
LAfter copying, the collating feature will turn OFF
automatically.
Collated pages Uncollated pages
4
3
2
1
4
3
2
1
4
4
3
3
2
2
1
1
FL421-PNQX3022ZA-OI-en.book Page 40 Thursday, July 29, 2010 9:35 AM
7. Programmable Features
41
7 Programm able FeaturesFeatures Summary
7.1 Programming
1Press {Menu}.
2Press {#} and the 2-digit code (page 42 to page
46).
3Press the desired selection to display the desired
setting.
LThis step may be slightly different depending on
the feature.
4Press {Set}.
5Press {Menu} to exit.
{Menu}
{Set}
FL421-PNQX3022ZA-OI-en.book Page 41 Thursday, July 29, 2010 9:35 AM
7. Programmable Features
42
7.2 Basic features
Feature/Code Selection
Setting the quick setup
{#}{0}{0}
You can print out the quick fax setup guide and select the desired receiving
mode depending on your situation.
{1} “FAX ONLY” (default): Use only as a fax (page 34).
{2} “DIST. RING”: With the Distinctive Ring service (page 38).
{3} “EXT. TAM”: With an external telephone answering machine (page
35).
{4} “TEL ONLY”: Mostly phone calls (page 34).
1. {Menu} i {#}{0}{0}
2. {Set}
3. Press {Set} again to print the quick fax setup guide.
LIf you do not wish to print it, press {Stop}.
4. Press {1} to {4} to display the desired setting.
5. {Set} i {Menu}
Setting the date and time
{#}{0}{1}
Enter the date and time using the dial keypad. See page 21 for details.
Setting your logo
{#}{0}{2}
Enter your logo using the dial keypad. See page 22 for details.
Setting your fax number
{#}{0}{3}
Enter your fax number using the dial keypad. See page 24 for details.
Printing a confirmation
report
{#}{0}{4}
To print a confirmation report for fax transmission results (page 31).
{0} “OFF”: Confirmation reports will not be printed.
{1} “ON”: A confirmation report will be printed after every transmission.
{2} “ERROR” (default): A confirmation report will be printed only when fax
transmission fails.
Changing the ring setting
in FAX ONLY mode
{#}{0}{6}
{1} “1”
{2} “2”
{3} “3” (default)
{4} “4”
{5} “5 EXT.TAM” (External Telephone Answering Machine)
Setting the dialing mode
{#}{1}{3}
See page 20 for details.
Setting the recording paper
size
{#}{1}{6}
{1} “LETTER” (default): Letter-size paper.
{2} “A4”: A4-size paper.
{3} “LEGAL”: Legal-size paper.
Setting the ringer type of
outside calls
{#}{1}{7}
{1} “RINGTONE 1” (default)
{2} “RINGTONE 2”
{3} “RINGTONE 3”
FL421-PNQX3022ZA-OI-en.book Page 42 Thursday, July 29, 2010 9:35 AM
7. Programmable Features
43
7.3 Advanced features
Feature/Code Selection
Setting the journal report
to print automatically
{#}{2}{2}
{0} “OFF”: The unit will not print a journal report, but will keep a record of
the last 30 fax transmissions and receptions.
{1} “ON” (default): The unit will print a journal report automatically after
every 30 new fax transmissions and receptions (page 31).
Sending documents
overseas
{#}{2}{3}
If you cannot send a fax overseas even if the number is correct and the line
is connected, activate this feature before sending the fax.
This feature improves the reliability by reducing the transmission speed.
{0} “OFF”: Deactivates this feature.
{1} “NEXT FAX”: This setting is effective only for the next attempted fax
transmission. After transmission, the unit will return to the previous setting.
{2} “ERROR” (default): When the previous fax transmission fails and you
wish to re-send the document.
Note:
LThis feature is not available for broadcast transmission.
LCalling charges may be higher than usual.
Sending a fax at a specific
time
{#}{2}{5}
This feature allows you to take advantage of low-cost calling hours offered
by your telephone company. This feature can be set up to 24 hours in
advance of the desired time.
{0} “OFF” (default)
{1} “ON”
To send a document:
1. Insert the document.
2. If necessary, press {A} or {B} repeatedly to select the desired
resolution (page 30).
3. Press {Menu}.
4. Press {#}, then {2}{5}.
5. Press {1} to select “ON”.
6. Press {Set}.
7. Enter the fax number.
LTo enter an item using one-touch dial feature and phonebook, see
step 4, “4.3 Sending a fax using one-touch dial feature and
phonebook”, page 32. (When using phonebook, you do not have to
press {>} before pressing {A} or {B}.)
8. Press {Set}.
9. Enter the transmission start time.
LPress {*} repeatedly to select “AM” or “PM”.
10. Press {Set}.
LTo cancel after programming, press {Stop} while the unit is idle, and
then {Set}.
Setting the caller
information list to print
automatically
{#}{2}{6}
{0} “OFF” (default): The unit will not print the caller information list, but will
keep records of the information for the last 30 callers.
{1} “ON”: The unit will print the caller information list automatically after
every 30 new calls (page 27).
Activating the Distinctive
Ring feature
{#}{3}{1}
{1} “ON”
{2} “OFF” (default)
See page 38 for details.
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7. Programmable Features
44
Setting the ring pattern for
fax (Distinctive Ring
feature)
{#}{3}{2}
{1} “A”
{2} “B”
{3} “C”
{4} “D”
{5} “B-D” (default)
See page 38 for details.
Setting the time
adjustment
{#}{3}{3}
Using this feature, the unit’s date and time setting will be automatically
adjusted when caller information is received.
{1} “AUTO” (default): The date and time setting will be automatically
adjusted.
{2} “MANUAL”: Deactivates this features.
Setting auto reduction
feature
{#}{3}{7}
To receive a fax document that is longer than your recording paper.
{0} “OFF”: Deactivates this feature.
{1} “ON” (default): The unit will fit received documents onto your recording
paper.
Changing the LCD display
contrast
{#}{3}{9}
{1} “NORMAL” (default)
{2} “DARKER”
Changing the fax activation
code
{#}{4}{1}
If you wish to use an extension telephone to receive faxes, activate this
feature and program the activation code.
Important:
LThe fax activation code must be different from the code that you
programmed on the answering machine.
{0} “OFF”
{1} “ON” (default)
1. Press {Menu}.
2. Press {#}, then {4}{1}.
3. Press {1} to select “ON”.
4. Press {Set}.
5. Enter your code from 2 to 4 digits, using 0–9, {*} and {#}.
LThe default code is “@#9”.
LDo not enter “0000”.
6. Press {Set}.
7. Press {Menu}.
Setting the memory
reception alert
{#}{4}{4}
To alert you with a beeping sound when a received fax document is stored
into memory due to some existing problem.
The slow beeps will continue until you clear the printing problem and make
sure the unit is supplied with enough paper to print the stored document.
{0} “OFF”: Deactivates this feature.
{1} “ON” (default): You will be alerted to a reception problem by a beeping
sound.
Setting friendly reception
{#}{4}{6}
To receive a fax automatically when you answer a call and hear a fax
calling tone (slow beep).
{0} “OFF”: You have to press {Start} for fax reception.
{1} “ON” (default): You do not have to press {Start} for fax reception.
Feature/Code Selection
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7. Programmable Features
45
Setting the toner
maintenance time
{#}{6}{5}
The unit will automatically activate for maintenance, once every 24 hours.
Because this is to prevent the toner from solidifying, the noise that the unit
makes during maintenance cannot be stopped. However, if the unit’s noise
bothers you, you can change the start time.
1. {Menu} i {#}{6}{5} i {Set}
2. Enter the maintenance start time.
LThe default time is “12:00PM”.
LPress {*} repeatedly to select “AM” or “PM”.
3. {Set} i {Menu}
Setting the maximum fax
speed
{#}{6}{6}
{1} “14.4Kbps”
{2} “33.6Kbps” (default)
Note:
LThe fax speed maybe lower than the selected speed according to your
line.
Setting the Error
Correction Mode (ECM)
{#}{6}{8}
This feature is available when the sending/receiving fax machines are
ECM compatible.
{0} “OFF”: Deactivates this feature.
{1} “ON” (default): If there is an error during fax transmission / reception,
the unit will support the communication.
Setting flash time
{#}{7}{2}
The flash time depends on your telephone exchange or host PBX.
{1} “900msec”
{2} “700msec” (default)
{3} “600msec”
{4} “400msec”
{5} “300msec”
{6} “250msec”
{7} “200msec”
{8} “160msec”
{9} “110msec”
{*} “100msec”
{0} “90msec”
{#} “80msec”
Note:
LIf the unit is connected via a PBX, PBX functions (transferring a call,
etc.) might not work correctly. Consult your PBX supplier for the correct
setting.
Setting the connecting
tone
{#}{7}{6}
If you often have trouble when sending faxes, this feature allows you to
hear connecting tones: fax tone, ring back tone and busy tone. You can use
these tones to confirm the status of the other party’s machine.
{0} “OFF”: Deactivates this feature.
{1} “ON” (default): You will hear connecting tones.
LIf the ring back tone continues, the other party’s machine may not be a
fax machine or may have run out of paper. Check with the other party.
LThe connecting tone volume cannot be adjusted.
Setting toner save feature
{#}{7}{9}
{0} “OFF” (default): Deactivates this feature.
{1} “ON”: The toner cartridge will last longer.
Note:
LThis feature may lower the print quality by reducing toner consumption.
LThis setting is valid for copying, and when the unit automatically prints
reports/lists.
LThis setting is invalid for printing received faxes.
Feature/Code Selection
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7. Programmable Features
46
Resetting advanced
features to their default
settings
{#}{8}{0}
{0} “NO” (default)
{1} “YES”
To reset the advanced features:
1. Press {Menu}.
2. Press {#}, then {8}{0}.
3. Press {1} to select “YES”.
4. Press {Set}.
5. Press {Set} again.
6. Press {Menu}.
Feature/Code Selection
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8. Help
47
For assistance, please visit http://www.panasonic.com/help
8Help
8.1 Error messages – Reports
If a problem occurs during fax transmission or reception, one of the following messages will be printed on the
confirmation and journal reports (page 31).
Message Code Cause & Solution
COMMUNICATION ERROR 40-42
46-72
FF
LA transmission or reception error occurred. Try
again or check with the other party.
43
44
LA line problem occurred. Connect the telephone line
cord to a different jack and try again.
LAn overseas transmission error occurred. Try using
the overseas mode (feature #23, page 43).
DOCUMENT JAMMED ----- LThe document is jammed. Remove the jammed
document (page 60).
ERROR-NOT YOUR UNIT 53
54
59
70
LA transmission or reception error occurred because
of a problem with the other party’s fax machine.
Check with the other party.
JUNK FAX PROH. REJECT ----- LThe junk fax prohibitor feature of this unit rejected
fax reception.
MEMORY FULL ----- LThe memory is full of received documents due to a
lack of recording paper or a recording paper jam.
Install paper (page 17) or remove the jammed paper
(page 58).
NO DOCUMENT ----- LThe document was not fed into the unit properly. Re-
insert it and try again.
OTHER FAX NOT RESPONDING ----- LThe other party’s fax machine is busy or has run out
of recording paper. Try again.
LThe other party’s fax machine rings too many times.
Send the fax manually (page 30).
LThe other party’s machine is not a fax machine.
Check with the other party.
LThe number you dialed is not in service.
PRESSED THE STOP KEY ----- L{Stop} was pressed and fax communication was
canceled.
THE COVER WAS OPENED ----- LThe front cover was opened. Close it and try again.
OK ----- LFax transmission or reception was successful.
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8. Help
48 For assistance, please visit http://www.panasonic.com/help
8.2 Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
Display Cause & Solution
“CALL SERVICE”LThere is something wrong with the unit. Contact our service personnel.
“CHANGE DRUM”
“CHANGE SUPPLIES”
LThere is something wrong with the drum unit. Replace the drum unit and the
toner cartridge (page 54).
“CHECK DOCUMENT”LThe document was not fed into the unit properly. Re-insert the document. If
misfeeding occurs frequently, clean the document feeder rollers (page 62)
and try again.
“CHECK DRUM”LThe drum unit is not inserted properly. Re-insert it correctly (page 13).
“CHECK PAPER”LRecording paper is not installed or the unit has run out of paper. Install
paper (page 17) and press {Start} to clear the message.
LRecording paper is not fed into the unit properly. Re-install paper (page 17)
and press {Start} to clear the message.
“COVER OPEN”LThe front cover is open. Close it.
“DRUM LIFE OVER REPLACE
DRUM”
“CHANGE SUPPLIES”
LThe drum life is complete. Replace the drum unit immediately (page 54).
“FAX IN MEMORY”LThe unit has a document in memory. See the other displayed message
instructions to print out the document. For fax memory capacity, see page
65.
“LOW TEMP.”LThe inside of the unit is extremely cold and cannot be operated. Use the unit
in a warmer area. While the unit cannot be operated, the received
documents are temporarily stored into the memory, and will be printed out
automatically when the unit warms up.
“MEMORY FULL”LWhen performing memory transmission, the document being stored
exceeded the memory capacity of the unit. Send the entire document
manually.
LWhen making a copy, the document being stored exceeded the memory
capacity of the unit. Press {Stop} to clear the message. Divide the
document into sections.
LThere is no space to store new items in phonebook. Erase unnecessary
items (page 26).
“MODEM ERROR”LThere is something wrong with the unit’s modem. Contact our service
personnel.
“NO FAX REPLY”LThe other party’s fax machine is busy or has run out of recording paper. Try
again.
“PAPER JAMMED”LA recording paper jam occurred. Remove the jammed paper (page 58).
“PLEASE WAIT”LThe unit is warming up. Wait for a while.
“REDIAL TIME OUT”LThe other party’s fax machine is busy or has run out of recording paper. Try
again.
“REMOVE DOCUMENT”LThe document is jammed. Remove the jammed document (page 60).
LThe document is longer than 600 mm (23 5/8"). Press {Stop} to remove the
document. Divide the document into two or more sheets and try again.
“REPLACE DRUM SOON”LThe drum life is near to an end. Replace the drum unit as soon as possible
(page 54).
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8. Help
49
For assistance, please visit http://www.panasonic.com/help
“RX MEMORY FULL”LThe memory is full of received documents due to a lack of recording paper
or a recording paper jam. Install paper (page 17) or remove the jammed
paper (page 58).
“TONER EMPTY”
“CHANGE SUPPLIES”
LThe toner life is complete. Replace the toner cartridge immediately (page
54).
“TONER LOW”
“CHANGE SUPPLIES”
LThe toner life is near to an end. Replace the toner cartridge as soon as
possible (page 54).
“TRANSMIT ERROR”LA transmission error occurred. Try again.
“WARM UP”LThe inside of the unit is cold. Let the unit warm up. Wait for a while.
“WRONG PAPER”LThe fax message was printed on paper which is shorter than letter-size
paper. Use the appropriate size paper (page 65), and press {Start} to clear
the message.
Display Cause & Solution
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8. Help
50 For assistance, please visit http://www.panasonic.com/help
Troubleshooting
8.3 When a function does not work
8.3.1 Initial settings
8.3.2 General
Problem Cause & Solution
I cannot hear a dial tone. LThe telephone line cord is connected to the [EXT] jack on the unit. Connect
to the [LINE] jack (page 19).
LIf you use a splitter/coupler to connect the unit, remove the splitter/coupler
and connect the unit to the wall jack directly. If the unit operates properly,
check the splitter/coupler.
LDisconnect the unit from the telephone line and connect a known working
telephone. If the working telephone operates properly, contact our service
personnel to have the unit repaired. If the working telephone does not
operate properly, contact your telephone company.
LThe power cord or telephone line cord is not connected. Check the
connections.
LIf you connected the unit through a computer modem, connect the unit
directly to a telephone line jack.
I cannot make calls. LThe dialing mode setting may be wrong. Change the setting (feature #13 on
page 20).
The unit does not ring. LThe ringer volume is turned OFF. Adjust it (page 21).
Problem Cause & Solution
The other party complains
they only hear a fax tone and
cannot talk.
LFAX ONLY mode is set. Tell the other party the number is only used for
faxes.
LChange to TEL mode (page 34).
LIf you use a Distinctive Ring service, make sure you have set the same ring
pattern assigned by the telephone company (page 38).
The {Redial/Pause} button
does not function properly.
LIf this button is pressed during dialing, a pause will be inserted. If pressed
immediately after a dial tone is obtained, the last number dialed will be
redialed.
The receiving mode does not
function properly.
LDistinctive Ring is set (feature #31 on page 38).
The unit beeps. LThe memory reception alert of feature #44 is ON (page 44), and the unit has
a document in memory. Press {Stop} to stop the beeps, then see the
displayed message instructions to solve the problem.
Whenever I try to retrieve my
voice mail messages, I am
interrupted by the fax tone.
LYou are probably entering {*}{#}{9}. This is the default setting for the fax
activation code. If you use a voice mail service, turn the fax activation
feature OFF or reprogram the activation code (feature #41 on page 44).
The recording paper does not
stack properly on the paper
stacker.
LHigh humidity may cause the recording paper to curl. Try turning the paper
over and re-inserting it. If the curl on the paper is heavy, please remove it
from the paper stacker. If you still have this problem, contact our service
personnel.
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8. Help
51
For assistance, please visit http://www.panasonic.com/help
8.3.3 Fax – sending
8.3.4 Fax – receiving
Problem Cause & Solution
I cannot send documents. LThe telephone line cord is connected to the [EXT] jack on the unit. Connect
to the [LINE] jack (page 19).
LThe other party’s fax machine is busy or has run out of recording paper. Try
again.
LThe other party’s machine is not a fax machine. Check with the other party.
LThe other party’s fax machine failed to answer the fax automatically. Send
the fax manually (page 30).
I cannot send a fax overseas. LUse the overseas transmission mode (feature #23 on page 43).
LAdd two pauses at the end of the telephone number or dial manually.
The other party complains
that letters on their received
document are distorted or not
clear.
LIf your line has special telephone services such as call waiting, the service
may have been activated during fax transmission. Connect the unit to a line
that does not have these services.
LAnother telephone on the same line is off the hook. Hang up the telephone
and try again.
LTry copying the document. If the copied image is clear, there may be
something wrong with the other party’s machine.
The other party complains
that black lines, white lines or
smudges appear on their
received document.
LThe glass or rollers are dirty with correction fluid, etc. Clean them (page 62).
Please do not insert a document before correction fluid has dried
completely.
Problem Cause & Solution
I cannot receive documents. LYou may have subscribed to a voice mail service due to service packs
offered by your telephone company. Fax reception may not be possible
when voice mail is activated so we recommend you to:
– contact your telephone company and request to deactivate voice mail
service, or
– subscribe to a Distinctive Ring service (page 38).
LThe telephone line cord is connected to the [EXT] jack on the unit. Connect
to the [LINE] jack (page 19).
I cannot receive documents
automatically.
LThe receiving mode is set to TEL mode. Set to FAX ONLY mode (page 34).
Press {Auto Answer} repeatedly to turn ON the {Auto Answer} indicator.
LThe time taken to answer the call is too long. Decrease the number of rings
before the unit answers a call (feature #06 on page 42).
LMake sure that the Distinctive Ring of feature #31 is set properly (page 38).
If you do not subscribe to the Distinctive Ring service offered by your local
telephone company, this feature should be OFF.
The display shows
“CONNECTING.....”, but
faxes are not received.
LThe incoming call is not a fax. Change the receiving mode to TEL mode
(page 34). Press {Auto Answer} repeatedly to turn OFF the {Auto
Answer} indicator.
A blank sheet is ejected. LThe other party placed the document in their fax machine the wrong way.
Check with the other party.
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8. Help
52 For assistance, please visit http://www.panasonic.com/help
8.3.5 Copying
The printing quality is poor. LIf documents can be copied properly, the unit is working normally. The other
party may have sent a faint document or there may be something wrong
with the other party’s machine. Ask them to send a clearer copy of the
document or to check their fax machine.
LSome paper has instructions recommending which side to print on. Try
turning the paper over.
LYou may have used paper with a cotton and/or fiber content that is over
20%, such as letterhead or resume paper.
LThe remaining toner is low. Replace the toner cartridge (page 54).
LTo check the drum life and quality, please print the printer test list (page 64).
If printing quality is still poor, replace the toner cartridge and drum unit.
LThe glass or rollers are dirty with correction fluid, etc. Clean them (page 62).
Please do not insert a document before correction fluid has dried
completely.
When an extension telephone
is connected, I cannot receive
documents by pressing
{*}{#}{9}.
LYou must set remote fax activation to ON (feature #41 on page 44)
beforehand.
LPress {*}{#}{9} firmly.
LYou may have changed the remote fax activation code from {*}{#}{9}
(default setting). Verify the remote fax activation code (feature #41 on page
44).
LThe memory is full of received documents due to a lack of recording paper
or a recording paper jam. Install paper (page 17) or remove the jammed
paper (page 58).
The other party complains
that they cannot send a
document.
LThe memory is full of received documents due to a lack of recording paper
or a recording paper jam. Install paper (page 17) or remove the jammed
paper (page 58).
LThe unit is not in FAX ONLY mode. Press {Auto Answer} repeatedly to turn
ON the {Auto Answer} indicator.
I cannot select the desired
receiving mode.
LIf you want to set FAX ONLY mode:
– press {Auto Answer} repeatedly to turn ON the {Auto Answer}
indicator.
LIf you want to set TEL mode:
– Press {Auto Answer} repeatedly to turn OFF the {Auto Answer}
indicator.
LThe Distinctive Ring of feature #31 is activated (page 38).
Problem Cause & Solution
The unit will not make a copy. LYou cannot make a copy during programming. Make the copy after
programming.
LThe document was not fed into the unit properly. Re-insert the document.
LRecording paper is not installed or the unit has run out of paper. Install
paper (page 17).
A black line, a white line or
smudge appears on the
copied document.
LThe glass or rollers are dirty with correction fluid, etc. Clean them (page 62).
Please do not insert a document before correction fluid has dried
completely.
Problem Cause & Solution
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8. Help
53
For assistance, please visit http://www.panasonic.com/help
8.3.6 Using an answering machine
8.3.7 If a power failure occurs
LThe unit will not function.
LThe unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements
should be made for access to emergency services.
LFax transmission and reception will be interrupted.
LAny sending documents stored in the memory or any documents during reception will be lost. When power is
restored, a power down report will be printed out stating which contents in the memory have been erased.
The printing quality is poor. Original Copy
LSome paper has instructions recommending which side to print on. Try
turning the paper over.
LYou may have used paper with a cotton and/or fiber content that is over
20%, such as letterhead or resume paper.
LThe recording paper is too damp. Use new paper.
LThe remaining toner is low. Replace the toner cartridge (page 54).
LTo check the drum life and quality, please print the printer test list (page 64).
If printing quality is still poor, replace the toner cartridge and drum unit.
Problem Cause & Solution
I cannot receive documents
automatically.
LYour greeting message on the answering machine is too long. Shorten the
message. Record a message up to 10 seconds long.
LThe answering machine rings too many times. Set to 1 or 2 rings.
I cannot receive voice
messages.
LCheck if the answering machine is turned ON and connected to the fax
machine properly (page 35).
LSet the number of rings on the answering machine to 1 or 2.
I pressed the remote access
code to access the answering
machine remotely, but the line
was disconnected.
LThe code may include “#” which is used for certain features provided by
telephone companies. Change the code on the answering machine to
another number which does not include “#”.
Callers complain that they
cannot send a document.
LThere is no room left in memory of your answering machine to record voice
messages. See the operating instructions of the answering machine and
erase unnecessary messages.
LYou set the answering machine to only give a greeting message.
Problem Cause & Solution
ABC
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8. Help
54 For assistance, please visit http://www.panasonic.com/help
Replacem ent
8.4 Replacing the toner cartridge
and the drum unit
When the display shows the following, replace the toner
cartridge.
TONER LOW
TONER EMPTY
To check the drum life and quality, please print the printer
test list (page 64). If printing quality is still poor, replace
the toner cartridge and drum unit. To ensure that the unit
operates properly, we recommend the use of Panasonic
toner cartridge (Model No. KX-FAT88) and drum unit
(Model No. KX-FAD89). See page 10 for accessory
information.
To maintain print quality and machine life, we
recommend you to clean slots and openings (page 6)
and the inside of the unit (page 62) when replacing the
toner cartridge and/or drum unit.
Caution:
LWe cannot be responsible for any damage to the
unit or degradation of print quality which may
occur from the use of a non-Panasonic toner
cartridge and drum unit.
LThe drum unit contains a photosensitive drum.
Exposing it to light may damage the drum.
Once you have opened the protection bag:
– Do not expose the drum unit to light for more
than 5 minutes.
– Do not touch or scratch the black drum
surface.
– Do not place the drum unit near dust or dirt,
or in a high humidity area.
– Do not expose the drum unit to direct
sunlight.
LDo not unplug the unit. Loss of fax documents in
memory may occur.
LDo not leave the toner cartridge out of the
protection bag for a long time. It will decrease the
toner life.
LDo not add toner to the toner cartridge.
1Before opening the protection bag of the new toner
cartridge, shake it vertically more than 5 times.
2Remove the new toner cartridge from the protection
bag. Peel off the seal (1) from the toner cartridge.
3Remove the handset and document stacker.
4Lift open the front cover (1), holding the dotted area
(2) on the right side.
5Remove the drum and toner unit (1) by holding the
two tabs.
LDo not touch the transfer roller (2).
LIf you replace the toner cartridge and the drum
unit at the same time, skip to step 9.
Caution:
The fuser unit (3) gets hot. Do not touch
it.
1
1
3
2
1
2
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8. Help
55
For assistance, please visit http://www.panasonic.com/help
LIf you replace only the toner cartridge, tap on the
used toner cartridge several times to allow the
remaining toner to fall into the drum unit before
removing.
6Turn the two levers (1) on the used toner cartridge
firmly, until the triangles (2) match.
7Remove the used cartridge (1) from the drum unit
(2).
LThe toner may stick to the cartridge and the drum
unit. Be careful when handling. See page 5 for
details.
LDo not drop the toner on the black drum surface
(3).
LPut the used toner cartridge into the protection
bag.
8Insert the cleaner (1) fully into the groove (2) of the
drum unit and move it from side to side at least 3
times to clean the inside of the drum unit.
Important:
LIf the groove of the drum unit is dirty, lines or
dirty patterns may appear on printed sheets.
Be sure to remove any toner remaining on the
inside of the drum unit to maintain the print
quality.
LRepeat for the other groove.
Note:
LBe sure to clean all the way to the edge of each
groove.
9If you replace the drum unit at the same time,
remove the new drum unit from the protection bag.
Place the new toner cartridge (1) into the drum unit
(2) vertically.
1
2
1
2
3
12
1
2
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8. Help
56 For assistance, please visit http://www.panasonic.com/help
10 Press down the toner cartridge firmly (1). Keep
pressing while turning the lever on each side of the
toner cartridge towards you (2).
11 Make sure that the triangles (1) match, to install the
toner cartridge correctly.
LIf the lower glass (2) is dirty, clean it with a soft
and dry cloth.
12 Install the drum and toner unit (1) by holding the
tabs.
LMake sure that the triangles (2) match to install
the drum and toner unit correctly.
13 Close the front cover (1) by pushing down on both
sides, until locked.
14 Place the handset on the cradle and attach the
document stacker.
1
1
2
2
1
2
1
2
1
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8. Help
57
For assistance, please visit http://www.panasonic.com/help
LWhile the unit displays “PLEASE WAIT”, do not
open the front cover, or disconnect the power
cord.
Waste disposal method
Waste material should be disposed of under conditions
which meet all national and local environmental
regulations.
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9. Paper Jams
58
9 Paper JamsJams
9.1 Recording paper jam
The display will show the following.
PAPER JAMMED
9.1.1 When the recording paper has
jammed near the drum and toner unit
1Remove the handset and document stacker.
2Lift open the front cover (1), holding the dotted area
(2) on the right side.
3Remove the jammed paper (1) carefully by pulling it
toward you.
LDo not touch the transfer roller (2).
4Close the front cover (1) by pushing down on both
sides, until locked.
5Place the handset on the cradle and attach the
document stacker.
9.1.2 When the recording paper has
jammed near the recording paper exit
1Remove the handset and document stacker.
2Lift open the front cover (1), holding the dotted area
(2) on the right side.
Caution:
The fuser unit (3) gets hot. Do not touch
it.
1
3
2
1
2
Caution:
The fuser unit (3) gets hot. Do not touch
it.
1
1
3
2
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9. Paper Jams
59
3Remove the recording paper (1), then remove the
drum and toner unit (2) to allow the jammed paper
(3) to pull free from the rear cabinet.
LDo not touch the transfer roller (4).
4Lift both green levers (1) forward until they stop.
5Remove the jammed paper (1) from the fuser unit
by pulling it upwards carefully, then install the drum
and toner unit.
6Push back the levers (1) to the original position.
7Close the front cover (1) by pushing down on both
sides, until locked.
1
2
3
4
1
1
1
1
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9. Paper Jams
60
8Place the handset on the cradle and attach the
document stacker.
9Pull the tension plate forward (1), then re-insert the
recording paper.
LBefore re-inserting, make sure to fan and
straighten the recording paper.
10 Push back the tension plate.
9.2 Document jams
Note:
LDo not pull out the jammed document forcibly before
opening the front cover.
1Remove the handset and document stacker.
2Lift open the front cover (1), holding the dotted area
(2) on the right side.
1
Caution:
The fuser unit (3) gets hot. Do not touch
it.
1
3
2
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9. Paper Jams
61
3Pull open the inner cover (1).
Note:
LDo not touch the transfer roller (2).
4Remove the jammed document carefully (1).
5Push back the inner cover.
6Close the front cover (1) by pushing down on both
sides, until locked.
7Place the handset on the cradle and attach the
document stacker.
1
2
1
1
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10. Cleaning
62
10 CleaningCleaning
10.1 Cleaning the inside of the
unit
Clean the inside of the unit:
– If misfeeding of your original occurs frequently.
– If a black line, a white line or a dirty pattern appears
on your recording paper, on your original, or on the
fax document received by the other party.
Caution:
LBe careful when handling the drum and toner
unit.
See the caution for the drum unit on page 54 for
details.
LDo not use paper products, such as paper towels
or tissues, to clean the inside of the unit.
1Disconnect the power cord and the telephone line
cord.
2Remove the handset and document stacker.
3Lift open the front cover (1), holding the dotted area
(2) on the right side.
4Clean the document separation roller (1) with a
cloth moistened with isopropyl rubbing alcohol, and
let all parts dry thoroughly.
5Pull open the inner cover (1).
LDo not touch the transfer roller (2).
Caution:
The fuser unit (3) gets hot. Do not touch
it.
1
3
2
1
1
2
FL421-PNQX3022ZA-OI-en.book Page 62 Thursday, July 29, 2010 9:35 AM
10. Cleaning
63
6Clean the document feeder roller (1) with a cloth
moistened with isopropyl rubbing alcohol, and let all
parts dry thoroughly.
Clean the upper glass (2) with a soft and dry cloth.
LDo not damage the transparent sheet (3) when
cleaning the document feeder roller.
7Push back the inner cover.
8Remove the drum and toner unit (1) by holding the
two tabs.
9Clean the lower glass (1) with a soft and dry cloth.
10 Re-install the drum and toner unit (1) by holding the
tabs.
LMake sure that the triangles (2) match to install
the drum and toner unit correctly.
11 Close the front cover (1) by pushing down on both
sides, until locked.
12 Place the handset on the cradle and attach the
document stacker.
13 Re-connect the power cord and the telephone line
cord.
1
2
3
1
1
1
2
1
FL421-PNQX3022ZA-OI-en.book Page 63 Thursday, July 29, 2010 9:35 AM
11. General Information
64
11 General InformationPrinted Repor ts
11.1 Reference lists and reports
You can print out the following lists and reports for your
reference.
–“SETUP LIST”:
Provides you with the current settings of the
programming features (page 42 to page 46).
–“TEL NO. LIST”:
Provides you with names and numbers which are
stored in the one-touch dial feature and phonebook.
–“JOURNAL REPORT”:
Keeps records of fax transmission and reception.
This report can be printed automatically after every
30 fax communications (feature #22 on page 43).
–“BROADCAST LIST”:
Provides you with names and numbers which are
stored in the broadcast memory (page 32).
–“PRINTER TEST”:
Allows you to check the print quality of your unit. If the
test print has a dirty pattern, or blurred points or
lines, clean the inside of the unit (page 62). If printing
quality is still poor, replace the toner cartridge and
drum unit.
–“CALLER ID LIST”:
Keeps records of the last 30 callers after subscribing
to a Caller ID service. To print automatically after
every 30 callers, activate feature #26 (page 43).
1Press {Menu} repeatedly to display “PRINT
REPORT”.
2Press {<} or {>} repeatedly to display the desired
item.
3Press {Set} to start printing.
LTo stop printing, press {Stop}.
4Press {Menu} to exit.
{<}{>}
{Stop}
{Menu}
{Set}
FL421-PNQX3022ZA-OI-en.book Page 64 Thursday, July 29, 2010 9:35 AM
11. General Information
65
Specific ations
11.2 Specifications
Applicable lines:
Public Switched Telephone Network
Document size:
Max. 216 mm (8 1/2") in width, Max. 600 mm (23 5/8") in
length
Effective scanning width:
208 mm (8 3/16")
Effective printing width:
Letter/Legal: 208 mm (8 3/16")
A4: 202 mm (7 15/16")
Transmission time*1:
Approx. 4 s/page (ECM-MMR Memory transmission)*2
Scanning density:
Horizontal: 8 pels/mm (203 pels/inch)
Vertical: 3.85 lines/mm (98 lines/inch)-in standard
resolution,
7.7 lines/mm (196 lines/inch)-in fine/photo/mixed (photo
with text) resolution,
15.4 lines/mm (392 lines/inch)-in super fine resolution
Photo resolution:
64-level
Scanner type:
Contact Image Sensor
Printer type:
Laser Printer
Data compression system:
Modified Huffman (MH), Modified READ (MR), Modified
Modified READ (MMR)
Modem speed:
33,600 / 31,200 / 28,800 / 26,400 / 24,000 / 21,600 /
19,200 / 16,800 / 14,400 / 12,000 / 9,600 / 7,200 / 4,800
/ 2,400 bps; Automatic Fallback
Operating environment:
10 °C – 32.5 °C (50 °F – 90.5 °F), 20 % – 70 % RH
(Relative Humidity)
Dimensions:
Approx. height 218 mm × width 360 mm × depth 357 mm
(8 4/7" × 14 1/6" × 14")
Mass (Weight):
Approx. 7.4 kg (16.3 lb)
Power consumption:
Standby: Approx. 2 W
Transmission: Approx. 12 W
Reception: Approx. 240 W
Copy: Approx. 240 W
Maximum: Approx. 950 W (When the fuser lamp turns
on)
Power supply:
120 V AC, 60 Hz
Fax memory capacity:
Approx. 150 pages of memory transmission
Approx. 100 pages of memory reception
(Based on the ITU-T No. 1 Test Chart in standard
resolution.)
Laser diode properties:
Laser output: Max. 5 mW
Wave length: 770 nm – 800 nm
Emission duration: Continuous
Copy speed:
Approx. 10 cpm (copies per minute)
(Based on single document multiple copy.)
Printing resolution:
600 × 600 dpi
CIS’s LED light properties:
LED radiation output: Max. 1 mW
Wavelength: Green 520 nm typical
Emission duration: Continuous
*1 Transmission speed depends upon the contents of
the pages, resolution, telephone line conditions and
capability of the other party’s machine.
*2 Transmission speed is based upon the ITU-T No. 1
Test Chart with original mode. If the capability of the
other party’s machine is inferior to your unit, the
transmission time may be longer.
ITU-T No.1 Test Chart
Note:
LDesign and specifications are subject to change
without notice.
LThe pictures and illustrations in these instructions
may vary slightly from the actual product.
Recording paper specifications
Recording paper size:
Letter: 216 mm × 279 mm (8 1/2" × 11")
Legal: 216 mm × 356 mm (8 1/2" × 14")
A4: 210 mm × 297 mm (8 1/4" × 11 11/16")
Recording paper weight:
60 g/m2 to 90 g/m2 (16 lb to 24 lb)
FL421-PNQX3022ZA-OI-en.book Page 65 Thursday, July 29, 2010 9:35 AM
11. General Information
66
Toner life
Toner life depends on the amount of content in a
received, copied or printed document. The following is
the approximate relationship between image area and
toner life for replacement toner cartridge (Model No. KX-
FAT88). Toner life varies in actual usage.
Note:
LThe image area changes with the depth, thickness
and size of the characters.
LIf you turn on the toner save feature, the toner
cartridge will last approx. 40 % longer.
Drum life
The drum unit needs to be replaced regularly. There are
various factors that determine the actual drum life, such
as temperature, humidity, type of paper and how much
toner you use for the number of sheets per print job. The
maximum drum life is approx. 10,000 sheets. The actual
number of sheets your drum will print may be
significantly less than this estimate if your unit is often
used for printing small number sheets per job. Because
many of the factors that determine the actual drum life
cannot be controlled, we cannot guarantee a minimum
number of sheets that will be printed by your drum.
5 % image area
Approx. 2,000 sheets of letter-size paper can be printed.
10 % image area
Approx. 1,000 sheets of letter-size paper can be printed.
15 % image area
Approx. 600 sheets of letter-size paper can be printed.
Table of Contents1.
1. Table of Contents / Introduction and Installation Accessories
1.1 Included accessories.
1.2 Accessory information.Finding the Controls
1.3 Description of buttons.
1.4 Overview Installation
1.5 Toner cartridge and drum unit 1.6 Document tray
1.7 Output tray 1.8 Recording paper
2. Preparation
2.1 Connections
2.2 Turning the power switch ON Help Button
2.3 Help function Volume
2.4 Adjusting volume Initial Programming
2.5 Dialing mode 2.6 Date and time.
2.7 Your logo. 2.8 Your fax number
3. Copy / Copying 3.1 Using the unit as a copy machine.
3.2 Making a copy 3.3 More copying features
4. PC Operations/ Setup 4.1 Connecting to a computer
4.2 Installing Multi-Function Station 4.3 Starting Multi-Function Station Printing
4.4 Using the unit as a printer Scanning 4.5 Using the unit as a scannerRemote Control
4.6 Operating the unit from your computer.
4.7 Fax sending/receiving using Multi-Function Station
Thank you for purchasing a Panasonic fax machine.
Things you should keep a record of
Attach your sales receipt here.
For your future reference
Date of purchase
Serial number (found on the rear of the unit)
Dealer's name and address
Dealer's telephone number
Table of Contents1.
1. Table of Contents / Introduction and Installation Accessories
1.1 Included accessories.
1.2 Accessory information.Finding the Controls
1.3 Description of buttons.
1.4 Overview Installation
1.5 Toner cartridge and drum unit 1.6 Document tray
1.7 Output tray 1.8 Recording paper
2. Preparation
2.1 Connections
2.2 Turning the power switch ON Help Button
2.3 Help function Volume
2.4 Adjusting volume Initial Programming
2.5 Dialing mode 2.6 Date and time.
Thank you for purchasing a Panasonic fax machine.
Things you should keep a record of
Attach your sales receipt here.
For your future reference
Date of purchase
Serial number (found on the rear of the unit)
Dealer's name and address
Dealer's telephone number
FL421-PNQX3022ZA-OI-en.book Page 66 Thursday, July 29, 2010 9:35 AM
11. General Information
67
FCC and Other Information
11.3 FCC and Other Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired
operation.
CAUTION:
Any changes or modifications not expressly approved by
the party responsible for compliance could void the
user’s authority to operate this device.
NOTE:
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio
or television reception, which can be determined by
turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of
the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and
receiver.
— Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
— Consult your retailer/dealer or an experienced
radio/TV technician for help.
This equipment complies with Part 68 of the FCC rules
and the requirements adopted by the ACTA. On the rear
of this equipment is a label that contains, among other
information, a product identifier in the format US:ACJ-----
-----.
If requested, this number must be provided to the
telephone company.
• Registration No .....(found on the rear of the unit)
• Ringer Equivalence No. (REN)
...............................(found on the rear of the unit)
A plug and jack used to connect this equipment to the
premises wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements
adopted by the ACTA. A compliant telephone cord and
modular plug is provided with this product. It is designed
to be connected to a compatible modular jack that is also
compliant.
The REN is used to determine the number of devices
that may be connected to a telephone line. Excessive
RENs on a telephone line may result in the devices not
ringing in response to an incoming call. In most but not
all areas, the sum of RENs should not exceed five
(5.0).To be certain of the number of devices that may be
connected to a line, as determined by the total RENs,
contact the local telephone company. For products
approved after July 23, 2001, the REN for this product is
part of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by ## are
the REN without a decimal point (e.g., 03 is a REN of
0.3).
If this equipment causes harm to the telephone network,
the telephone company will notify you in advance that
temporary discontinuance of service may be required.
But if advance notice isn't practical, the telephone
company will notify the customer as soon as possible.
Also, you will be advised of your right to file a complaint
with the FCC if you believe it is necessary.
The telephone company may make changes in its
facilities, equipment, operations or procedures that could
affect the operation of the equipment. If this happens the
telephone company will provide advance notice in order
for you to make necessary modifications to maintain
uninterrupted service.
If trouble is experienced with this equipment, for repair or
warranty information, please contact a Factory Service
Center or other Authorized Servicer. If the equipment is
causing harm to the telephone network, the telephone
company may request that you disconnect the equipment
until the problem is resolved.
Connection to party line service is subject to state tariffs.
Contact the state public utility commission, public service
commission or corporation commission for information.
If your home has specially wired alarm equipment
connected to the telephone line, ensure the installation of
this equipment does not disable your alarm equipment. If
you have questions about what will disable alarm
equipment, consult your telephone company or a
qualified installer.
This equipment is hearing aid compatible as defined by
the FCC in 47 CFR Section 68.316.
WHEN PROGRAMMING EMERGENCY NUMBERS
AND(OR) MAKING TEST CALLS TO EMERGENCY
NUMBERS:
1) Remain on the line and briefly explain to the
dispatcher the reason for the call.
2) Perform such activities in the off-peak hours, such as
early morning or late evenings.
Compliance with TIA-1083 standard:
Telephone handsets identified with this logo have
reduced noise and interference when used with T-Coil
equipped hearing aids and cochlear implants.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
FL421-PNQX3022ZA-OI-en.book Page 67 Thursday, July 29, 2010 9:35 AM
11. General Information
68
Limited Warranty
11.4 Limited Warranty (United States and Puerto Rico)
PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Facsimile/Multi-Function Product
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America
(referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original
purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a
new or a refurbished product. The decision to repair or replace will be made by the warrantor.
Batteries, antennas, ink film, toner cartridge, drum unit, and ink cartridge (as may be applicable), and cosmetic parts (cabinet) are not
warranted under this Limited Warranty.
During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be
no charge for parts. You must mail-in your product during the Limited Warranty period. This Limited Warranty only applies to products
purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only
covers products purchased as new. A purchase receipt or other proof of the original purchase date is required for Limited Warranty
service.
Mail-In Service
For Mail-In Service in the United States and Puerto Rico call 1-800-211-PANA (7262)
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and
tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which
are caused by products not supplied by the warrantor such as non Panasonic ink film, toner cartridge or drum unit, or failures which
result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up
adjustments, signal reception problems, misadjustment of consumer controls, improper maintenance, power line surge, improper
voltage supply, lightning damage, modification, introduction of sand, humidity or liquids, rental use of the product, service by anyone
other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE
WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost
time, cost of having someone remove or re-install an installed unit if applicable, or travel to and from the servicer. The items listed are
not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied
Limited Warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem
with this product develops during or after the Limited Warranty period, you may contact your retailer/dealer or Service Center. If the
problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the
warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.
Product categories Parts Labor
Laser Facsimile
Thermal Transfer Facsimile 6 Months
1 (one) Year
6 Months
1 (one) Year
Laser Multi-Function 1 (one) Year 1 (one) Year
For In Limited Warranty product service
• Call toll-free 1-800-211-PANA (7262) for the location of an
authorized service center.
If the Limited Warranty has expired, contact our Continued
Services Technical Support Line at 1-800-435-7329, for fee
based technical support. A credit card will be used to charge
this fee.
When you ship the product
• Carefully pack your unit, preferably in the original carton.
• Attach a letter, detailing the symptom or problem, to the
outside of the carton.
• Send the unit to an authorized service center, prepaid and
adequately insured.
• Do not send your unit to the Panasonic Corporation of North
America or to any executive or regional sales office. These
locations do not repair consumer products.
FL421-PNQX3022ZA-OI-en.book Page 68 Thursday, July 29, 2010 9:35 AM
11. General Information
69
Customer Services
11.5 Customer Services directory
Customer Services Directory (United States and Puerto Rico)
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Purchase Parts, Accessories and Instruction Books online for all Panasonic
Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
Phone (800) 332-5368 Fax (800) 237-9080
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
Obtain Product Information and Operating Assistance; locate your nearest
Retailer/Dealer or Service Center; purchase Parts and Accessories; or make
Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/help
or E-mail us via:
http://www.panasonic.com/contactinfo
Contact:
For in Limited Warranty programming and Troubleshooting Support:
Office Advantage assistance and Service Location finder: 1-800-211-PANA (7262)
If the Limited Warranty has expired, contact our Continued Services Technical Support Line at 1-800-435-
7329, for fee based technical support. A credit card will be used to charge this fee.
Accessory Purchases (United States and Puerto Rico)
FL421-PNQX3022ZA-OI-en.book Page 69 Thursday, July 29, 2010 9:35 AM
12. Index
70
12. Index
12.1 Index
# #00 Quick setup: 42
#01 Date and time: 21
#02 Your logo: 22
#03 Your fax number: 24
#04 Confirmation report: 31, 42
#06 FAX ring count: 42
#13 Dialing mode: 20
#16 Paper size: 42
#17 Ringer type: 42
#22 Automatic journal report: 31, 43
#23 Overseas mode: 43
#25 Delayed send: 43
#26 Automatic caller information list: 43
#31 Distinctive Ring: 38
#32 Fax ring pattern: 38
#33 Time adjustment: 44
#37 Auto reduction: 44
#39 LCD display contrast: 44
#41 Fax activation code: 44
#44 Memory reception alert: 44
#46 Friendly reception: 44
#65 Maintenance time: 45
#66 Maximum fax speed: 45
#68 ECM selection: 45
#72 Flash time: 45
#76 Connecting tone: 45
#79 Toner save: 45
#80 Set default: 46
A Accessories
Document stacker: 16
Paper stacker: 15
Paper tray: 15
Advanced features: 43
Alert
Memory reception (Feature #44): 44
Answering machine: 35
Auto reduction (Feature #37): 44
B Basic features: 42
Broadcast transmission: 32
C Caller ID
Calling back: 28
Storing: 29
Caller information list (Feature #26): 43
Character table: 22
Cleaning: 62
Confirmation report (Feature #04): 31, 42
Connecting tone (Feature #76): 45
Connections: 19
Copy: 39
Collation: 40
Enlarge: 39
Reduce: 39
D Date and time (Feature #01): 21
Delayed transmission (Feature #25): 43
Dialing mode (Feature #13): 20
Display
Contrast (Feature #39): 44
Error messages: 48
Distinctive Ring service (Feature #31): 38
Document size: 31
Drum life: 66
Drum unit
Installing: 13
Replacing: 54
E ECM selection (Feature #68): 45
Error messages: 47, 48
Extension telephone: 35
F Fax activation code (Feature #41): 44
Fax number (Feature #03): 24
FAX ONLY mode: 34
Flash time (Feature #72): 45
Friendly reception (Feature #46): 44
H Help: 20
J Jams
Document: 60
Recording paper: 58
Journal report (Feature #22): 31, 43
Junk fax prohibitor: 36
L Logo (Feature #02): 22
M Maintenance time (Feature #65): 45
Maximum fax speed (Feature #66): 45
Memory reception alert (Feature #44): 44
O One-touch dial
Making a phone call: 26
Sending faxes: 32
Storing: 26
Overseas mode (Feature #23): 43
P Page size (Feature #16): 42
Phonebook
Making a phone call: 25
Sending faxes: 32
Power failure: 53
Programming: 41
Q Quick scan: 30
Quick setup (Feature #00): 42
R Receiving faxes
Automatically: 34
Manually: 34
Recording paper: 17
Recording paper size: 65
Redialing: 30, 32
Reports
Broadcast programming: 64
Broadcast sending: 33
Caller information: 43
Confirmation: 31, 42
Journal: 31, 64
Power down: 53
Printer test: 64
Setup: 64
FL421-PNQX3022ZA-OI-en.book Page 70 Thursday, July 29, 2010 9:35 AM
12. Index
71
Telephone number: 64
Reset (Feature #80): 46
Resolution: 30, 39
Ringer type (Feature #17): 21, 42
Ring pattern for Distinctive Ring (Feature #32): 38
Ring setting
FAX ONLY (Feature #06): 42
S Sending faxes
Broadcast: 33
From memory: 30
Manually: 30
One-touch dial: 32
Phonebook: 32
Set default (Feature #80): 46
Storing
Broadcast: 32
One-touch dial: 26
Phonebook: 25
T TEL mode: 34
Time adjustment (Feature #33): 44
Toner cartridge
Installing: 13
Replacing: 54
Ton er l i fe : 66
Toner save (Feature #79): 14, 45
V Volume: 21
FL421-PNQX3022ZA-OI-en.book Page 71 Thursday, July 29, 2010 9:35 AM
PNQX3022ZA CM0810DT0
Free peace of mind,
direct from Panasonic
NO EXTRA COST
■
Covered during the period of limited warranty*
1
:
parts, labor, and toll-free help line*
2
■
Free replacement*
3
and repair program
Panasonic OFFICE ADVANTAGE PROGRAM
One Panasonic Way, Secaucus, New Jersey 07094
The Panasonic Office Advantage Consumer Service
Program.
Panasonic knows that if your unit is not up and running, neither is
your business. That’s why we created the Panasonic Office
Advantage Program. Included at no extra cost with the purchase
of a new and unused Panasonic unit, the Office Advantage
Program can provide a free replacement unit*
3
if your original unit
is in need of repair.
Here’s how it works:
1. If you have a problem with your unit that you purchased new
and unused while it is covered by the period of limited
warranty*
1
, call our toll-free help-line at 1-800-211-PANA
(7262)*
2
.
2. Talk to one of our technical experts to troubleshoot your
problem over the phone.
3. If repairs are necessary and you are entitled to service under
the terms and conditions of the limited warranty*
5
, we will send
a refurbished*
4
replacement unit to you.
A second option available under our limited warranty*
1
is to mail-
in your unit to one of our Authorized Independent Service
centers, where the unit will be repaired and returned to you.
Instructions:
If you choose to receive a replacement unit under the Office
Advantage Program, Panasonic will provide a replacement unit
which will be completely refurbished, quality-tested by Panasonic
technicians and individually hand-inspected before it is shipped
to you. You will keep the replacement unit and send the original
unit to us in the replacement unit’s box within 10 days upon
delivery to avoid unnecessary charges. You need to contact the
courier to pick up the unit at no charge to you, should it be
determined that you are entitled to warranty service. The original
unit must be properly packaged in the same manner as the
replacement unit, utilizing the packing materials provided.
Damage due to improper or inadequate packing will be charged
to you as an out-of-warranty cost.
Requirements:
You must give our technicians a valid credit card number
(Discover, VISA, Master Card, or American Express/Optima).
The proof-of-purchase must be faxed to 1-888-412-9991 to
determine if the unit is under Limited Warranty. Product that is
not returned to Panasonic by 10 business days after shipment
of the replacement product will be charged to your credit card
account at Panasonic’s Suggested Retail Price (see your
retailer/dealer for details). If your original unit is not eligible for
warranty service, your card will be charged for the non-warranty
repair of the unit at Panasonic’s current rate for parts and labor
and for any shipping charges associated with this program. If
you do not wish to pay out-of-warranty repair costs, you will be
responsible for returning the replacement unit to Panasonic and
for paying all shipping charges associated with this program
including the delivery of the replacement product to you,
shipment of the problem unit to Panasonic, shipment of the
replacement unit back to Panasonic and the return of your
original unit back to you. Credit status will be verified prior to
sending the replacement product.
*1. See Limited Warranty page for more information.
*2. If the Limited Warranty*
1
has expired, contact our
Continued Services Technical Support Line at 1-800-435-
7329, for fee based technical support. A credit card will be
used to charge this fee.
*3. Replacement unit is refurbished.
*4. Panasonic reserves the right to send a refurbished unit.
Accessories and consumables are not included.
*5. Replacement program is only available in the 50 United
States and is subject to termination at any time without
advance notice. All terms stated in the Limited Warranty
apply to this program. Please see Limited Warranty
coverage page for more information.
PNQX3022ZA CM0810DT0
Printed in Malaysia
FL421-PNQX3022ZA-OI-en.book Page 72 Thursday, July 29, 2010 9:35 AM

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