Panasonic KX TDA30AL Specifications

User Manual: Panasonic KX-TDA30AL Specifications

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the voice of business

KX-TDA30AL

HYBRID IP-PBX SYSTEM

support for Voice Over Internet

Protocol (VoIP), first and third-

party computer telephony and

networking while maintaining their

renowned ease of operation.

Panasonic KX-TDA Hybrid IP-PBX

features also include backward

compatibility, universal slots, CTI

application interoperability via

standard published interfaces,

and remote maintenance and

software upgrade capabilities.

Panasonic Corporation is a

worldwide leader in the development

and manufacture of products for a

wide range of consumer, business

and industrial needs.

Panasonic Corporation was founded

in 1918. Today it is one of the largest

electronic product manufacturers

in the world, comprised of over 556

companies with annual sales of

approximately USD$77 Billion* and

more than 300,000 employees.

Panasonic has been manufacturing

telephone systems since 1986 with

the launch of the world’s first two

hybrid port systems (KX-T308 and

KX-T616). The cost savings and

superior flexibility of these hybrids

quickly made them the world’s

best-selling systems.

In Australia, we have built the

business to be one of the flagship

product areas within Panasonic

Business Systems. Panasonic

Australia has a strong national

network of over 80 dealers, covering

all States and Territories, both in

metropolitan and regional areas.

Panasonic maintains an on-going

programme of training and

accreditation to ensure the highest

standard of product experience and

technical aptitude is maintained

within our dealer network.

Panasonic has continued

to demonstrate its commitment

to providing future-ready products,

developing new hardware and

software as network services

and customer needs evolve. This

is clearly seen in the Panasonic

KX-TDA Hybrid IP-PBX systems

which have been designed to

provide advanced features and

PANASONIC COMMUNICATION SOLUTIONS

* Year ending 31st March 2008

Panasonic has continued to

demonstrate its commitment to

providing future-ready products,

developing new hardware and

software as network services

and customer needs evolve.

SOUND

BUSINESS

INVESTMENT

VOICE

AND DATA

CONVERGENCE

WORKFORCE

MOBILITY

AND FLEXIBILITY INTELLIGENT

CALL HANDLING

INCREASED

OFFICE

PRODUCTIVITY

INCREASED USER

SATISFACTION

REDUCED BUSINESS

COMMUNICATIONS COST

PANASONIC HYBRID

IP-PBX SYSTEMS

2

SOUND BUSINESS INVESTMENT

Investment in a telecommunication

system requires business

communication foresight.

Businesses need to be able

to effectively communicate today

- yet want to make sure that they

are properly equipped to handle the

growing demands of their future

communication needs.

The Panasonic KX-TDA Hybrid

IP-PBX systems combine

the advantages of traditional

telecommunications with the

convergence of IP technology

offering maximum feature and

functional flexibility to handle

all your business communication

needs - Today and in the Future.

Panasonic KX-TDA Hybrid IP-PBX

the voice of business

Number of extensions supported per location

up to

960

SMALL

BUSINESS

SMALL TO MEDIUM

BUSINESS

LARGE BUSINESS

Business Size

KX-TDA30AL

KX-TDE200AL

KX-NCP1000AL

KX-TDE600AL

Reliability

Panasonic business telephone

systems are manufactured to the

highest possible standards at

a factory that has earned

ISO 9001 certification for design,

development and manufacture

of telecommunications equipment.

This is further supported by the

provision of a factory warranty.

Ease of Maintenance

In addition to renowned reliability,

the Panasonic KX-TDA Hybrid

IP-PBX system is also designed

for quick, easy maintenance

to keep system downtime to

an absolute minimum.

The Panasonic KX-TDA Hybrid

IP-PBX is truly a business telephone

system for today and tomorrow.

The system is a communications tool

that can grow with your business.

Due to the modular architecture,

the system can be cost effectively

expanded and upgraded to offer

more services as your needs evolve.

You can also upgrade your system

to support new technologies such

as VoIP while continuing to use your

existing analogue or digital handsets.

Scalability to Match Your

Business Growth

Your new telephone system can

grow with you with handsets and

accessories that are common across

the system range.

3

REDUCED BUSINESS COMMUNICATIONS COST

System Overview

The Panasonic KX-TDA Hybrid

IP-PBX combines PBX features

and reliability with IP technology to

create a host of advanced functions.

Features such as Voicemail,

Intelligent Call Handling for Call

Centre application, Wireless DECT

mobility, Computer Telephony

Integration (CTI), Networking and

Hospitality features are supported

as well as optional VoIP gateway and

PC Phone application.

Keeping Telephone

Costs Down

Any business could benefit from

a low cost, easy to use and reliable

inter-office networking system.

Using a VoIP gateway, the system

converts telephone voice signals

into IP packets, making it possible

for you to use VoIP technology even

with existing telephone units. The

Panasonic KX-TDA Hybrid IP-PBX

also supports the QSIG* protocol,

making it effective for building

a company-wide voice network.

Automatic Route Selection (ARS)

saves money by choosing the most

inexpensive calling route. Also,

in addition to cutting costs, VoIP

technology and networking give you

easier access within networks.

*QSIG is an industry standard digital

networking protocol.

4

IP

NETWORKS

PSTN/

ISDN

AUTO ATTENDANT

VoIP

SERVER

OPERATOR

SOLUTION CALL CENTRE

SOLUTION

USB

DIGITAL

TELEPHONE

STANDARD

TELEPHONE

CORDLESS

TELEPHONE

MULTI-CELL

STATION

IP TELEPHONY

CTI

SOLUTIONS

VOICE & DATA CONVERGENCE

DECT MOBILITY

PORTABLE

STATION

KX-TDA HYBRID

IP-PBX

PC

PC

IP

TELEPHONE

PC PC

With Panasonic XDP feature, the

system can be programmed to

ring the fixed PBX extension and

the wireless handset or mobile

telephone simultaneously when

receiving an incoming call.

Three XDP parallel connections

are supported.

eXtra Device Port (XDP) and

Digital XDP (DXDP)

Use the XDP to add an analogue

phone, cordless phone or other

single-line device to your system,

without the cost of an additional line.

This lets you send a fax while talking

to a customer. Or by connecting a

modem to the XDP, you can download

data from your PC or access the

internet while talking. The DXDP

allows you to increase the number of

digital telephones without the cost of

additional hardware. It lets you put

functional digital phones in the hands

of more of your staff to boost overall

office productivity.

Multi-Language Capability

The Panasonic KX-TDA Hybrid

IP-PBX system accommodates up

to five different LCD languages, for

use in areas where more than one

language is commonly spoken. The

language can be set at the PBX for a

specific telephone extension, to meet

the needs of the person who uses

that extension.

REDUCED BUSINESS COMMUNICATIONS COST

DPT-SLT XDP Parallel

GSM

3G NETWORK

Cordless SLT

Ext 401

Ext 301

Ext 201

PS

CS

Wireless XDP Parallel

Cellular Phone XDP Parallel Solution

Calls to the extension number will ring on both the PBX

extension and wireless DECT handset or mobile telephone.

INCREASED OFFICE PRODUCTIVITY

5

INCREASED OFFICE PRODUCTIVITY

PHONE ASSISTANT

Higher Productivity, Greater

Customer Satisfaction via Desktop

PC Integration

Panasonic Phone Assistant is a suite

of desktop productivity applications

that integrates with the KX-TDA

Hybrid IP-PBX to provide a variety of

collaboration tools to simplify and

enhance real time communications

for business telephone users.

Highly intuitive Phone Assistant

Graphical User Interface (GUI)

allows users to simply use a mouse

to more effectively utilise the

telephony features and manage

calls with a simple point-and-click.

Panasonic Phone Assistant

application empowers you with

business tools to provide superior

customer service.

There are 3 variations of Panasonic

Phone Assistant that are targeted

at different users. Phone Assistant

users are able to do more in less

time, increasing productivity.

Incoming Call Popup

Phone Assistant unobtrusively

informs you of incoming calls via

a small pop-up window.

Click To Dial Contacts

To call someone, click the Contacts

tab to visually check to see if they

are available and simply click to dial.

Click Access to Phone Directory

KX-TDA Hybrid IP-PBX contact

directory integration allows users

to create business or private

contacts that show the presence

and availability of all co-workers or

can simply dial external business

contacts by double clicking.

Presence and Availability

The “Presence and Availability”

function is fully incorporated into

the application allowing you to

see other contacts’ phone status

(e.g. Idle, Busy, Ringing, etc.). This

feature helps to determine who

is available to handle calls before

you decide to call or transfer a

call to them, greatly reducing the

number of missed calls and lost

communications.

Instant Messaging

Instant messaging

allows text messages

to be sent to another

Phone Assistant

user’s computer

screen.

Never Miss an

Important Call

The software

informs you of the

number of calls

and chat invitations

while away from your

desk, enabling you to

return their call even

if they did not leave a

message.

Record Conversation with Ease

PA Users can easily record

conversations to Voice Mail at the

press of a button. Conversation

recordings can be listened to by

accessing voicemail.

KX-TVM50/200 required.

IP Softphone Option

An optional Softphone plug-in

module allows remote users,

call centres and other roaming

employees to connect and

access the corporate telephony

applications over an IP network

even in a remote location.

IP Camera Integration

Panasonic IP Cameras can also

be integrated, allowing users to

answer a doorphone and open the

door after viewing the IP camera

video feed on screen.

PHONE ASSISTANT STATUS

Phone Assistant Status application

allows supervisors and team

leaders an easy way to keep an

eye on all their team members’

telephony communication activities.

Each supervisor can manage up to

128 extensions – monitoring phone

status, call details, presence and

availability – perfect for managing a

team or an entire organisation.

Features supported include:

• Drag and drop extensions

to monitor

• Click to access call details

• Call monitoring

PHONE ASSISTANT

MANAGER

Phone Assistant Manager is an

intuitive web browser-based

application designed to make it

easy for IT Administrators to

administer Phone Assistant users

and make typical Adds/Moves

and configuration changes to their

KX-TDA Hybrid IP-PBX right from

their networked PC.

Phone Assistant -

intuitive user

interface

KX-DT300AL DIGITAL PROPRIETARY TELEPHONES

6

Panasonic KX-DT300AL Series advanced

desktop phones are designed for business

users who require a range of feature-rich

telephony devices to match their constantly

changing business needs. They provide a

wide range of features to support the right

solution for all your business applications

including contact centre agents, hotel

rooms and advanced desktop applications

with support for Bluetooth headsets.

Programmable Keys Back-lit LCD Display Easy To Navigate Multi-tilt Angle AdjustmentOptional Bluetooth Module

Advanced Digital

Proprietary Terminals

These telephones offer superb

voice quality thanks to handsfree

speakerphone and integrated

headset port.

The sleek, ultra-modern design,

available in both black and white

colour options, works well with any

office decor.

Ergonomically designed with

features and functions to enhance

users daily productivity, they

are ideal for many applications

including contact centre agents,

hotel rooms, to advanced desktop

applications supporting a range of

wired and Bluetooth headsets.

Simple Integration

This advanced range integrates with

Panasonic KX-TDA and KX-TDE as

well as integration with the advanced

KX-NCP Network Communication

Platforms - allowing quick access

to the entire spectrum of phone

system features and applications.

Main Features

Hands-free Communication

w i t h a B l u e t o o t h H e a d s e t

• High-visibility white backlight

• Double-Tilt Design

• Large Alphanumeric Displays

• Easy Navigation Key

• Programmable Keys

7

Connection for

Additional Key Module*2

Programmable Keys

*3

Programmable Keys are the red/green

LED buttons. Self Labelling Keys are

the LCD displays

Headset

Jack

Bluetooth® Module*1

Message/Ringer Lamp

6 or 3 line -

24-Character LCD

Navigation Key

DIGITAL OR IP TELEPHONE TERMINALS

KX-DT333AL K X-T7667AL

KX-DT390AL KX-NT303X KX-NT300X

• 6-Line Backlit LCD Display

• 24 Flexible CO Buttons

• Digital Speakerphone

• Bluetooth® Module (Option : KX-NT307X)

• Add-On 12-Key Module (Option : KX-NT303X)

• 60-DSS Console (Option : KX-NT390AL)

• USB Module (Option : KX-DT301X)

• 3-Line LCD Display

• 24 Flexible CO Buttons

• Digital Speakerphone

• 60-DSS Console (Option : KX-DT390AL)

• 1-Line LCD Display

• 12 CO Buttons

• Digital Speakerphone

• 60-DSS Console (Option : KX-DT390AL)

• 60 DSS Console • Add-On 12-Key Module (Option : KX-DT346AL only) • Panasonic KX-NT300X Series IP Telephone

Terminals Support (Except KX-NT366X)

KX-DT346AL

*1 Optional: KX-DT346AL only

*2 Optional: KX-DT346AL only

*3 Optional: KX-DT333AL & KX-DT346AL only

Image: Model KX-DT346AL. Other models may vary.

8

WORKFORCE MOBILITY AND FLEXIBILITY

Enjoy superb mobility no matter where

you work, whether it is in an office,

factory, warehouse, supermarket

or other large facility. Panasonic

Wireless DECT connectivity and

Mobile Phone integration are here to

help. The Panasonic KX-TDA Hybrid

IP-PBX system lets you simply

continue your current conversation

over a lightweight, business-smart

wireless telephone while you are

away from your desk or moving

around the office or across sites

that are connected to a network of

KX-TDA Hybrid IP-PBXs. Because

the system is digital, the speech

comes through loud and clear.

K X-TCA155AL

Basic Model

KX-TCA256AL

Compact Business Model

The Multi-Cell DECT System is an

integrated wireless system that is

specifically designed for use with a

Panasonic KX-TDA Hybrid IP-PBX.

DECT Mobility

The system allows wireless

communication over an extended

range by using multiple cell stations

that boost the flexibility and mobility

of your wireless handset. Using

the Wireless XDP, you can set your

wireless telephone to have the same

extensions as your desk phone and

then receive calls even when away

from the desk. You are always

there, ready to receive your

customers’ calls and make the

most of every business opportunity

that comes along. This system

provides automatic hand-over

between cells, giving you

true communication mobility even in

large premises.

The KX-TCA256AL DECT handset

combines small size and light weight

with a host of powerful features.

The KX-TCA155AL is a good choice

for users who want good basic

performance at a lower cost. And

for users who require a ruggedised

handset, the new Panasonic KX-

TCA355AL meets strict dust and

splash resistant IP54 standards.

* The KX-TCA155AL, KX-TCA256AL and KX-TCA355AL must

be connected to a Panasonic KX-TDA Hybrid IP-PBX System.

KX-TCA355AL

Tough Type Model

9

WORKFORCE MOBILITY AND FLEXIBILITY

PANASONIC MULTI-CELL

DECT SYSTEM FEATURES

Easy Operation

- Graphical Icon Menu

- Dynamic Operation Guidance

with Soft Keys

Easy Access to PBX Features

Flexible Programmable Keys let you

register PBX features and handset

functions for quick, convenient

access. A graphical PBX Feature

Menu is also available to further

improve operating ease.

Blue LCD Backlight

Whenever you get a call or touch

a key, the LCD lights up in blue so

you can see who’s calling and easily

operate the phone - even in the dark.

Seamless Connection – Automatic

Hand-Over

There is no change in the

connection quality as you move

from one cell station area to the

next while conversing with a

colleague in the same building

or with a customer outside.

200-Station Phonebook

The built-in telephone directory

lets you store 200 station

names and numbers.

ISDN

GSM

NETWORK

IP

TELEPHONE

KX-TDA HYBRID

IP-PBX

PARALLEL CONNECTION

(Simultaneous Ring)

Incoming Call

Automatic Answer / Optional

Headset for Hands-Free

Conversation

Plug in an optional headset and enjoy

the ease and unrestricted freedom of

hands-free communication.

With an optional headset, you can

answer incoming calls without

even touching the handset.

Greater Flexibility with

Mobile Phone Integration

Panasonic KX-TDA Hybrid IP-PBX

system allows for seamless

integration of the office PBX network

and mobile telephones. The system

can be programmed to ring the

fixed PBX extension and the mobile

telephone simultaneously when

receiving an incoming call. Calls

to the mobile telephone can then

be transferred back to another

PBX extension if necessary.

With Panasonic KX-TDA Hybrid

IP-PBX system and mobile phone

integration feature, your staff can

stay connected on the same phone

number they use in the office while

away from their desk, increasing

staff productivity and customer

satisfaction. Your key customers

never have to be kept waiting again.

Hot-Desking for Roaming

Employees

Hot-Desking, enabled via ‘Walking

Extension’ feature on Panasonic

KX-TDA Hybrid IP-PBX, empowers

your staff who work from different

locations or departments within your

office to move between different

desks themselves – reducing the

cost of moves, adds and changes.

Users can move desks or offices

and be reached on their same

number as well as transfer their

own profiles and access to such

features as access to voicemail,

speed dials and pre-programmed

functions by logging in to any unused

desk phone with a pre-programmed

ID number. Hot-Desking is a

simple and effective solution that

keeps all your staff in touch and in

control of their communications.

KX-TCA155AL,

KX-TCA256AL and

KX-TCA355AL

FEATURES

- 6-line, Blue LCD

Backlight

- Illuminated Keypad

- Multiple Language

Display

- Speakerphone

- Programmable Soft Keys

- PBX Functionality

Support

- 200 Entry Phonebook

- Headset Compatible

- 9 Polyphonic Ringer

Melodies and 6 Ringing

Patterns

- Vibrate Alert*

- Meeting Mode*

* KX-TCA256AL and KX-TCA355AL Only

INTELLIGENT CALL HANDLING

10

With its intelligent call-handling

functions, the Panasonic KX-TDA

Hybrid IP-PBX can serve as the core

of an efficient contact centre that

provides outstanding customer

service. Use the system to

automatically distribute incoming

calls as desired. You can also

program the system to direct callers

to the appropriate group for efficient

call handling.

Call Centre Efficiency You

Can Appreciate

Advanced call centre functions

improve communication efficiency

and allow you to serve customers

more effectively. The system makes

it easy to distribute calls, manage

your telephone agents and

control office use of the telephone

system. Compatible with the CTI

standard protocols, TAPI and CSTA,

the Panasonic KX-TDA Hybrid

IP-PBX can serve as the core of a

powerful, high value added CTI.

Superior Call-Handling Efficiency

You can assign a backup extension

as an overflow destination for calls

not answered within a specified

period of time. You may designate

any extension you want as the

overflow destination—a company

message box, for example—and you

can designate different overflow

Virtual 24 Hour Receptionist

Automated Attendant

Using the Message Card, you can

easily set up an auto attendant to

professionally handle all incoming

customer calls to your business.

An Auto Attendant can drastically

reduce the amount of call traffic

handled by the operator - allowing

the operator to spend more time with

your new or important customers.

The Auto Attendant can also answer

multiple calls simultaneously,

providing different greetings for

different departments.

Advanced Messaging for Improved

Customer Service

Using the advanced KX-TVM

Messaging Solution – each extension

can be assigned its own personal

mailbox that can be contacted

any time of day or night. If a caller

leaves a Voice Message for a user,

the extension user is notified by a

message-waiting lamp available on

proprietary telephones or can be

additionally notified via an email with

Voice Message attached sent to the

user’s personal computer.

Incoming call information is also

recorded with the message and is

displayed on the telephone. This

information includes the caller’s

telephone number, time of call and

length of call.

With the advanced KX-TVM

messaging solution, an incoming

message that arrives while someone

is out of the office will generate

a notice automatically to her or his

GSM phone and users can check

their messages at appropriate times.

The advanced KX-TVM messaging

solution also supports 2-Way

recording. It lets you confirm the

contents of the phone call later, so

messages are accurately relayed,

or record conversations in their

entirety for use as examples of

proper telephone communication by

experienced staff when training

new employees.

destinations for when the PBX is in

day, lunch, break or night mode.

Designated member extensions

can “log in” to join their group and

begin handling calls, or “log out” to

exit the group temporarily, such as

when taking a break. An extension

can also be allocated for use by

the supervisor, who can access

information about incoming calls to

each group (the number of queued

calls, the longest queuing time,

etc.), change the log-in/log-out

status and monitor the status of

group members.

Other features, listed below,

help ensure greater customer

satisfaction and prevent missed

business opportunities.

- VIP Call, which provides special

handling for key customers

- Automated Attendant, which

answers calls automatically

- Queuing, which puts the caller

on hold and plays messages and

music when no one is available.

The Panasonic KX-TDA Hybrid

IP-PBX provides a variety of call

distribution patterns. Effective use

of the different patterns – Automatic

Call Distribution (ACD), Uniform Call

Distribution (UCD), Priority Hunting

and Simultaneous Ring – can help

you manage calls more efficiently.

INTELLIGENT CALL REPORTING

11

Counter shows

each status

ACD Monitor

INTELLIGENT CALL

REPORTING WITH

KX-NCV200 ACD REPORT

SERVER

ACD Report Server is designed to

bring advanced call centre functions

to users of Panasonic KX-TDA Hybrid

IP-PBX systems. This provides

useful functions such as real-

time monitoring and call centre

performance reports, and agent

log-in.

REAL TIME MONITOR

ACD (Automatic Call Distribution)

Monitoring

Clearly knowing actual operating

performance is vital to optimising

informal call centre management.

The Panasonic ACD Report Server

lets supervisors monitor parameters,

such as the number of active calls,

agent status, queue status and agent/

group performance.

REAL TIME ANALYSIS

The number of incoming/outgoing

calls and accumulated call data

that are monitored by the ACD

Report Client can be viewed in

graph form. The user can also

customise the format and select the

data for producing graphs. These

performance graphs are capable of

changing to reflect changes in the

ongoing status.

The following performance graph

shows: -

1. Status of the ICD Group

2. Status of each agent

BUILT-IN VOICE MAIL

KX-NCV200 also offers useful Voice

Mail function, as it is built on the same

platform as TVM200 - providing a

cost effective call centre reporting-

voicemail solution to small medium

enterprises

LOG REPORT

Panasonic’s informal call centre

solution also provides a reporting

function for the detailed analysis

needed to improve call centre

performance. This function allows

users to create reports on call

information. The following

reports are provided.

Trunk Call Report

Managers obtain call information

on trunks accumulated over a given

period.

System Report

A system report shows a summary

of the whole system accumulated

over a given time.

Group Report

A group report shows a summary of

selected ICD groups. Supervisors can

use it to obtain statistics for each group.

Agent Report

An agent report shows a summary

of selected agents in the informal

call centre. Supervisors can use it to

obtain statistics for each agent and to

allocate resources.

Agent ID based Report

An agent ID based report shows a

summary of selected agents. Agents

are selected by Agent ID. Supervisors

can use the report to obtain statistics

for each agent ID.

Example: Incoming Calls, Waiting Calls in Queue, Lost alls, Total Calls, Answered Calls, Logged-in Agents, etc…

Agent Log

Report

ACD Reports

Performance Graphs

VOICE AND DATA CONVERGENCE

12

IP NETWORK

IP

SOFTPHONE

IP

TELEPHONE

SMALL BRANCH OFFICE

ISDN

BRANCH OFFICE

HEAD OFFICE

KX-TDA HYBRID

IP-PBX

BRANCH OFFICE

KX-TDA HYBRID

IP-PBX

DECT CELL

STATION

DECT

HANDSET

PC

CLIENT

IP

TELEPHONE

ANALOGUE

TELEPHONE

IP

TELEPHONE

IP

TELEPHONE

DIGITAL

TELEPHONE

IP network infrastructure, which

already exists in the majority of

companies, can now carry voice

along with data. Designed to

support convergence through a

modular structure, the system

allows a harmonious migration

towards VoIP, allowing voice and

data communication to work

within the same network.

Voice Over IP (VoIP)

VoIP is the latest proven technology

for voice communication where

packets of digitally compressed

voice are sent over IP data networks.

These packets are converted back to

voice once they reach the destination.

By utilising existing data networks,

VoIP can bypass PSTN and therefore

avoid all costs associated with

PSTN calls no matter how far

the distance and how long the

conversation. In addition, VoIP also

allows for more advanced telephony

solutions and applications.

VoIP Gateway Card

The VoIP Gateway Card makes

it possible for you to use VoIP

technology with your present

telephone handsets and utilise

your company’s corporate data

network without the need for

separate, dedicated leased lines.

It is an ideal solution for site-to-site

communication between multi-site

offices and retail chains - as well

as for networking branch offices

allowing for a flexible working

environment and lower costs.

Hybrid IP-PBX and Desktop

PC Integration

With the Phone Assistant software,

you can also integrate your

Panasonic KX-TDA Hybrid IP-

PBX system with the database

on your desktop PC, giving you a

powerful Customer Relationship

Management (CRM) support tool

and improved call handling.

Selective or Automatic Call

Recording, Intelligent TAM, as well

as Microsoft Outlook Synchronisation

are just a few of the exceptional

features that can provide enhanced

added functionality to telephony

power-users in your company.

Advanced Networking

The Panasonic KX-TDA Hybrid

IP-PBX system provides users with

the ability to monitor the status

of extensions connected to other

systems in the network (maximum

of 8) when they are networked

together using ISDN or IP.

Up to a maximum of 250 extensions

across the network can be monitored

through the flexible buttons on

the Panasonic telephones which

are assigned as Network Direct

Station Selection (NDSS) buttons.

If the monitored extension is busy,

the red lamp on the NDSS button

will light up and if the extension

is idle, the lamp will remain off.

The Panasonic KX-TDA Hybrid

IP-PBX system also supports other

networking features such as: -

− Centralised Voice Mail which

allows a network of systems to

share the Voice Processing System

(KX-TVM50/200AL) connected

to a system in the network.

− Network Incoming Call Distribution

(ICD) Group in which calls can be

distributed to extensions that

are grouped across 5

different locations.

VoIP or ISDN QSIG connection

KX-TDA PBX #1 KX-TDA PBX #2 KX-TDA PBX #8

NDSS Monitoring

PBX #1, #4, #6

(Max 250 NDSS)

NDSS Monitoring

PBX #2, #3, #4, #5

(Max 250 NDSS)

Busy

Busy

Busy

Busy

Busy

VOICE AND DATA CONVERGENCE

13

CORPORATE HEAD OFFICE HOME OFFICE

KX-TDA HYBRID IP-PBX

PC

ROUTER MODEM/ROUTER

DIGITAL TELEPHONE

EXTN. 101

IP NETWORK

DIGITAL TELEPHONE

EXTN. 102

PC

IP TELEPHONE

EXTN. 104

IP Telephony

Customers interested in gradually

evolving their businesses using

IP telephony can benefit from

the introduction of Panasonic IP

telephones (KX-NT300 series) and

IP Extension Card.

Based on the familiar Digital

Proprietary Telephones, the

KX-NT300 IP telephones include

the familiar one touch feature

access to:

- Call Hold

- Conference Call

- Call Transfer

- Call Forward and many more

Panasonic IP Telephony can extend

the telephony network to remote/

home office environment over a

business grade data network.

Panasonic IP Telephony is the

perfect solution for both home

office or remote workers.

IP SoftPhone Connectivity for

Mobile Professionals

Panasonic’s KX-NCS8102X IP

SoftPhone provides mobile

business professionals with access

to the full functionality of the

Panasonic Hybrid IP-PBX from any

location with a laptop or PC and

a broadband connection. With IP

SoftPhone, your laptop becomes

an extension of the Panasonic IP-

PBX system enabling you to initiate

or receive calls from home or

wherever business takes you.

The IP SoftPhone also allows you

to speed dial work colleagues from

any location – saving time and

money. Other features include: -

- Recording of conversations

including conference calls

onto your PC

- Dial Paste from Microsoft

Outlook, Excel or other

applications for quick and

easy dialling

- IP Network Status indicator

DIGITAL TELEPHONE

EXTN. 103

SYSTEM SPECIFICATIONS

For the majority of businesses, personal contact with the customer is a

significant factor for success. The telephone system is at the heart of all

communications – no matter how the communication is conveyed (via IP,

by traditional telephony or by employing wireless technology).

What is crucial for businesses is quality and reliability. Panasonic provides

a wide variety of solutions to cover any individual requirements.

Hospitality

Health Services

Customer Services SalesLogisticsLegal

MedicalRetail

Education

CUSTOMER SOLUTION FOR YOUR BUSINESS

14

SYSTEM CAPACITY

Maximum Trunk Line Capacity KX-TDA30AL

Analogue CO / ISDN BRI 12

VoIP (H.323) 4

VoIP (SIP) 8

Terminal Equipment Type

MAXIMUM TERMINAL EQUIPMENT

IP Extension

SLT

KX-T7600 series DPT/DSS console

KX-DT300 series DPT

KX-DT300 series DSS console

DSS Console

Cell Station

Wireless Telephone

Voice Processing System

SLT, PT, DSS console, and VPS

Door Opener

Doorphone

External Sensor

External Relay

Add-on Key Module

USB Module

Without Without With

MEC Card MEC Card MEC Card

4 4

24 24

Total 24 Total 24 Total 48

24 24 48

4 4

4 4

4 8

28 28

1 System*1 1 System*1

Total 28 Total 28 Total 52

4 4

4 4

4 4

4 4

Total 24 Total 24 48

Total 24 Total 24 24

Without Additional

AC Adapter

With Additional

AC Adapter

*1 A maximum of

8 channels of a

single VPS can be

connected to the

Hybrid IP- PBX.

Rear view of the KX-TDA30AL. KX-TDA30AL can be rack mounted.

Maximum Extension Capacity

SLT 24

D-PT 24 48

A-PT 4

IP-PT 4

Total Extensions (max) 28 52

Without With

MEC Card MEC Card

Without Additional

AC Adapter

With Additional

AC Adapter

FEATURE LIST

15

System Features

• Automatic Call Distribution (ACD)

• Automatic Fax Transfer

• Automatic ISDN Setting (BRI)

• Automatic Route Selection (ARS) / Least

Cost Routing (LCR)

• Background Music (BGM)

• Budget Management

• Busy on Busy

• Call Park with Indication

• Call Pickup Group

• Call distribution by Caller ID

• Class of Service (COS)

• CTI (CSTA, TAPI)

• Data Line Security

• Delayed Ringing

• Direct In Lines (DIL)

• Direct Inward Dialling (DID)

• Direct Inward System Access (DISA)

• Door-Phone / Door Opener

• Echo Cancellation

• Extension Lock

• External Sensor/Relay for Alarm Notification

• Emergency Call

• Existing APT / DPT Compatibility

• External BGM

• Flexible Numbering Plan (4-digits)

• Floating Extension

• Greeting Message

• Host PBX Access Code

• Hunting Group

• Hurry-Up Transfer

• Incoming Group (Hunting Group)

• Intercept Routing - Busy / DND

• Intercept Routing - No Answer

• Intercept to Trunk

• Line Monitor (CO)

• Main Processing (MPR), Card / CS

software download

• Manager Functions

• Mobile Phone Integration

• Multiple Language Support

• Online Diagnostics

• Operator Functions

• PC Console / PC Phone

• PC Programming

• Paging Group

• Quick Setup

• Remote Alarm Notification

• Remote Extension Status Control

through DISA

• Remote Extension Lock

• Ring Group

• Simplified Voice Message (SVM)

• Special Carrier Access

• Station Message Detail Recording (SMDR)

• SMDR 24 Hour and 12 Hour Time Format

• SMDR Caller ID Printing

• System Memory Expansion

• Tenant Service

• Timed Reminder

• Time Service (Day / Night / Lunch / Break)

• Toll Restriction

• Trunk Group

• Uniform Call Distribution (UCD)

• User Group

• VIP-Call

• Visual Caller ID

Voice Mail (VM) Features

• Automatic Configuration - Quick Setup

• Call Forwarding to VM

• Caller’s Identification Notification to VM

• Email Integration*1

• Intercept Routing to VM

• Telephone Display, Menu driven VM

operation

• Live Call Screening (LCS)

• Remote PBX Data Control by VM

• VM Data Control by PBX

• VM (Digital / DTMF) Integration

• VM Group

• VM Mail Transfer

• VM Menu on the LCD*1

(KX-T7636 only)

Extension Features

• Absent Message

• Account Code Entry (Forced)

• Automatic Redial

• Boss - Secretary

• Broadcasting

• Caller ID to Single Line Telephone

• Call Forwarding (All Calls, Busy,

Busy / No Answer, No Answer, Follow Me,

From Incoming Group)

• Call Hold

• Call Pickup (Directed, Group, DSS, Deny)

• Call Transfer (Screened, Unscreened,

One-Touch Transfer, Transfer Recall)

• Conference (3-Party Conference, Multi Party

Conference, Unattended Conference)

• Dial Type Selection

• Digital Duplex SP-phone

• Digital eXtra Device Port (DXDP) *2

(2DPTs in One Extension Port)

• Direct One-Touch Answering

• Do Not Disturb (DND)

• DSS Console

• Executive Busy Override

• Extension Directory

• Extension-to-Trunk Call Duration Time

• External Feature Access

• Flexible Buttons

• Hands-free Operation

• Handset / Headset Selection

• Large Telephone Display Features

with Back-lit

• LED control for CTI

• Log-In / Log-Out

• Message Waiting

• Multi-Lingual Display

• Multiple Hop Call Forwarding (4 steps)

• Music on Hold

• Off-Hook Call Announcement (OHCA)*2

• Off-Hook Monitor

• One-Touch Dialling

• Paging (Deny, Paging Transfer)

• Paralleled Telephone (APT / DPT+SLT, DPT /

SLT+PS)

• Redial, Last Number

• Remote Station Control

• Special Carrier Access

• Speed Dialling - Personal / System

• Time and Date Display

• Tone-Pulse Conversion

• Trunk Answer from Any Station (TAFAS)

• Walking Class Of Service (COS)

• Whisper OHCA (Off-Hook Call

Announcement)

• Wrap-Up

• eXtra Device Port (XDP)

DECT Features

• Automatic Handover

• DECT CS on Digital Extension Port

• Headset Compatibility

• Incoming and Outgoing Call Log

• Telephone Display control via CTI*3

• Wireless XDP Parallel Mode

• Vibrator Ring (KX-TCA256AL and

KX-TCA355AL only)

ISDN Service Features

• Advice Of Charge (AOC)

• Call Hold (HOLD)

• Calling Line Identification Restriction (CLIR)

• Calling Line Identification

Presentation (CLIP)

• Completion of Calls to Busy

Subscriber (CCBS)

• Connected Line Identification

Presentation (COLP)

• Connected Line Identification

Restriction (COLR)

• Direct Dialling Inward (DDI)

• ISDN 3 Party Conference (3PTY)

• ISDN Call Forward (CFU / CFNR / CFB)

• ISDN Call Transfer (CT)

• ISDN Extension

• Malicious Call Identification (MCID)

• Multiple Subscriber Numbers (MSN)

Networking Features

• Alternate Routing

• ARS with VoIP

• Call Log (Public Call through

Private Network)

• Caller ID to SLT (Public Call through

Private Network)

• Centralised Voicemail

• DISA Call to the Network

• Network Busy Lamp Field (BLF)*3

• Network Closed Numbering

• Network Direct Station Selection (NDSS)

• Network ICD Group

• Private Network to Public Network

• Public Network to Private Network

• QSIG Connection

• Speed Dial Name (Public Call through

Private Network)

• Tandem Connection

• Tie Line

• Transfer to Network PBX

• Virtual Private Network (VPN)

• VolP Network

Built-in Hotel Features

• Call Billing for Guest Room

• Remote Wake-Up Call

• Room Status Control

• SMDR for External Hotel Application

DPT: Digital Proprietary Telephone

APT: Analogue Proprietary Telephone

SLT: Single Line Telephone

PS: Portable Station

*1 When the KX-TDA Hybrid IP-PBX is integrated with a

KX-TVM50 or KX-TVM200 Voice Processing System.

*2 This feature is unavailable with the KX-NT136.

*3 Optional software required.

* Note: All these features in this feature list are

supported on MPR Version 5.x.

FEATURE LIST

SPECIFICATIONS

Specifications

*1 Single coloured LED

*2 Dual-coloured LED (Green & Red)

*3 20 ring types and 10 melodies

are available.

*4 D-XDP not available when KX-NT307X

or KX-NT301X connected.

LCD

LCD Backlight

LCD Contrast Control

Handset/SP-phone Volume Control

Ringer Volume Control

Message/Ringer Lamp

OHCA

Whisper OHCA

XDP

D-XDP

Headset Jack (ø2.5mm)

Auto Redial

Off-Hook Monitor

Handset/Headset Mic Mute

Speaker Phone Mic Mute

Phone Directory

Feature Access

(Out-going) Call Log

(In-coming) Call Log

Melody Ringer

Option Unit Connention

KX-DT301X USB Module

KX-NT303X Add-on 12 Key Module

KX-NT307X Bluetooth®

Module

KX-DT390AL 60 DSS Console

24 digits x 6 lines

Graphic

Ye s

4 levels

H/S:4,SP:12

Electrical Vol.*3

(H-M-L-UL-OFF)

Ye s*2

Ye s

Ye s

Ye s

Ye s*4

Ye s

Ye s

Ye s

Ye s

Ye s

Ye s

Ye s

Ye s

Ye s

10 titles

Ye s

Ye s

Ye s

Ye s

KX-DT346AL

24 digits x 3 lines

Character

-

4 levels

H/S:4,SP:12

Electrical Vol.*3

(H-M-L-UL-OFF)

Ye s*2

Ye s

Ye s

Ye s

Ye s

Ye s

Ye s

Ye s

Ye s

Ye s

Ye s

Ye s

Ye s

Ye s

10 titles

-

-

-

Ye s

KX-DT333AL

16 digits x 1 lines

Character

-

3 levels

Programable CO Keys 24 24 12

H/S:4,SP:12

Electrical Vol.

(H-M-L-UL-OFF)

Ye s*1

-

Ye s

-

Ye s

Ye s

-

Ye s

Ye s

Ye s

Ye s

-

Ye s

Ye s

-

Colour Black or WhiteBlack or WhiteBlack or White

-

-

-

Ye s

KX-T7667AL

Feature Model

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Head Office NSW

Austlink Corporate Park

1 Garigal Road

BELROSE 2085

PH: (02) 9986-7400

FAX: (02) 9986-7450

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Design and specifications are subject to change

without notice. Printed in Australia - May 2009.

For further information or the location

of your nearest Panasonic Authorised

Dealer, please telephone Panasonic

Customer Care Centre on 132 600