Panasonic KX TVS50/KX TVS90 Voice Processing Systems Brochure TVS 50 90 Voicemail

User Manual: KX-TVS 50 90 Voicemail Brochure Panasonic KX-TVS Voicemail Systems - Telecomuserguides.com

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29068.F1.TVS50_90r3

10/25/02

11:47 AM

Page 1

Mailbox Services

System Features

Greeting, After Hours
Greeting, Busy
Greeting, No Answer
Internal Message Delivery
Mailbox Name
Mailbox Password
Message Delivery Status
Message Reception Mode
Message, Erase
Message, Fast Forward
Message, Pause
Message, Playback
Message, Repeat
Message, Rewind
Message, Save
Message, Scan
Message, Skip
New Message Notification
Play Previous Message
Private Messages
Reply to Subscriber(s)
Time and Date Stamp
Transfer Message with
Comments
Transfer Message Without
Comments

All Calls Transferred
to Mailbox
Alternate Extension Transfer
Sequence
Auto Message Move/Copy
Bilingual Voice Prompts (KX-TVS90)
Broadcast Message
Call Blocking
Call Screening
Call Transfer Status
Caller ID, Name Announcement*
Caller ID, Personal Greeting*
Caller ID, Call Routing*
Callback Number Entry
Class of Service
Clock Synchronization with PBX*
Coverage Mode, Busy
Coverage Mode, No Answer
Covering Extensions
Day/Night Service
Day/Night/Lunch Service Sync
with PBX*
Daylight Saving Time
Assignment
Department Dialing
Dial by Name
Direct Mailbox Access*
External Message Delivery
External Message Delivery
Status

Fax Management
Fax Transfer
Group Distribution Lists,
Personal
Group Distribution Lists,
System Groups Mailbox
Hold Call
Holiday Service
Intercom Paging Notification*
Live Call Screening*
Live Call Screening, Remote*
Mailbox, General Delivery
Mailbox, Guest
Mailbox, Interview
Mailbox, Message Manager
Mailbox, Subscriber
Mailbox, System Manager
Message Waiting Notification,
Continuous
Message Waiting Notification,
Lamp
Message Waiting Notification,
Outdial
Message Waiting Notification,
Pager
Message Waiting Notification,
Scheduled
Multiple Company Greetings
Operator Service, Day/Night
Recordable System Prompts

Remote Call Forwarding Set*
Rotary Telephone Service
Service Access Commands
Service, Automated Attendant
Service, Custom
Service, Interview
Service, Voice Mail
System Clock
System Clock Sync with PBX*
System Prompts After Personal
Greeting
System Reports
Two-Way Record*
Two-Way Transfer*
Trunk Group Based Routing*
Unlimited Message Length

System Administration
Auto Configuration*
Integration, Digital
Integration, In-Band
PC-Based Programming
Quick Setup
System Manager Administration
Utility Commands
Remote Change of Company
Greeting
*Only available with DPITS integration.

KX-TVS50 and KX-TVS90 Specifications
Line Capacity:

2 Ports

Maximum Message Length:

1 to 6 min. (programmable)

Dialing Method:

Tone/pulse (10/20 pps)

Activity Reporting:

Mailbox List, Class of Service List,

Flash Time:

100/300/600/900 msec (programmable)

System Service Report, Call Account

CPC Detection:

None/6.5/150/300/450/600 msec

Report, Port Usage Report, Mailbox

Type of Line:

Loop start

Usage Report, Disk Usage Report,

Extension Numbering:

2 to 5 digits (programmable)

Fax Call Report, Custom Service

Pause Time:

1 to 9 sec (programmable)

Message Waiting Lamp:

Programmable DTMF sequence

Report Connections

Main CPU:

16-bit microprocessor

System Recording Time:

KX-TVS50 2 hours (expandable to 4)
KX-TVS90 6 hours

Telephone Line:

Modular connector (RJ-11C)

Number of Mailboxes:

Max. 32 boxes

Data Port:

RS-232C interface port

Number of Messages:

Max. 100 per mailbox

System Prompts

KX-TVS50 English
KX-TVS90 English and Spanish
(2-conductor wire)

Power Source:

AC 120V, 60Hz

Personal Greeting Message Length: 8 to 60 sec (programmable)

Dimensions (W x H x D):

12 1/2” x 6 7/8” x 2 1/2”

System Message Retention Time: 1 to 30 days, or unlimited (programmable)

Weight:

3.0 lbs.

Panasonic Consumer Electronics Company

Division of Matsushita Electric Corporation of America
Executive Offices: One Panasonic Way, Secaucus, NJ 07094
(201) 348-7000
www.panasonic.com
For regional locations: www.panasonic.com/pcecoffices
Design and specifications subject to change without notice.

Panasonic Customer Service

9 am - 9 pm (EST) Monday through Friday;
9 am - 7 pm (EST) Saturday and Sunday
1-800-211-PANA
consumerproducts@panasonic.com

VOICE PROCESSING SYSTEMS

KX-TVS50
KX-TVS90
◗ Voice Mail Service
◗ Auto Attendant
◗ Bilingual Voice Prompts (KX-TVS90)
◗ Live Call Screening*
◗ Advanced Caller ID1 Functions*
◗ All Flash Memory

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KX-TVS50

KX-TVS90

Panasonic Puts You In Command
The Panasonic KX-TVS50 and KX-TVS90 Voice
Processing Systems are efficient communications
management systems that will adapt to both

Affordable, Feature-Rich
Communications Management

your business and home environment. These
innovative systems deliver big business features
at a small business price. Have calls answered
professionally by the auto attendant and
retrieved easily through voice mail. And,
integrating a Panasonic voice processing system
with a Panasonic Advanced or Digital Super
Hybrid telephone system* will provide additional
advanced features that are only available from
Panasonic. Ask your Panasonic dealer to further
explain how a Panasonic voice processing system
can help you boost your productivity through
efficient communications management.

Voice Mail Service

Caller ID1* Name Announcement

External Message Delivery

Both the KX-TVS50 and KX-TVS90 support 32
individual, password-protected mailboxes which
can hold up to 100 messages each. Each
mailbox owner may record a general message,
a message for ”after-hours” use, and a “busy”
greeting that lets the caller know if you’re on
the phone or away from your desk. Total system
message recording capacity is 2 hours with the
KX-TVS50 (expandable to 4 hours with optional
KX-TVS52) and 6 hours with the KX-TVS90.

Now, you don’t even have to look at your phone
to identify certain callers. With Caller ID Name
Announcement, you can store up to 120
pre-recorded audio messages that will be
played through the telephone’s handset,
matching a Caller ID number that is
programmed with a pre-recorded message.

Allows you to pre-record a message and specify
the phone number to be called and the time
and date for the message to be delivered. If the
destination number is busy at the specified
time, the call can be re-dialed up to 15 times.
You can even program in a password to ensure
that your message is delivered only to the
appropriate party.

Automated Attendant Service
Answers incoming calls and routes the caller
to the appropriate extension or department.

Caller ID1* Personal Greeting
Up to four personal greetings can be recorded
and assigned to specific telephone numbers.
The recording is then played when that specific
number calls.

Fax Detection
When a port receives a fax call and CNG
tones are detected, the system will
automatically transfer the call to the
designated fax extension.

Caller ID1* Call Routing
Automatic Message
Forward/Copy Message
If messages have not been “picked up” after
a specified period of time, the system can be
programmed to automatically move or copy
the message to another mailbox.

Bilingual Voice Prompts
(KX-TVS90 Only)
All the necessary system recordings are
factory programmed in English and Spanish, but
one other language may also be recorded. The
opening greeting can be set up to let the caller
choose a language, and you can even program
different incoming phone lines to be answered
in different languages—a great feature for
businesses operating in multi-cultural
communities.

The System Administrator can assign up
to 120 Caller ID numbers and program them to
route the call to the desired extension, mailbox
or custom service.

Holiday Service

Covering Extension

Intercom Paging*

Each mailbox user can set a covering
extension which can be used when he or
she is not available to answer calls.

Notifies you of an incoming call, even if your
extension is unanswered. The system will put
the caller on hold, and use an internal or
external paging function to announce, “I have
a call for...” You can answer the call from
anywhere in your facility by dialing a pick-up
code from any system phone.

Custom Service
Custom Service allows callers 1-digit access
to department extensions, information
announcements or other system features.

Interview Service
Direct Mailbox Access
Mailbox owners can retrieve new messages
simply by pressing the Message Waiting
button.

Callback Number Entry
The system can collect the telephone numbers
of your callers before, after, or instead of
recording a message, and include it in your
beeper notification. The caller’s number will
be displayed on your pager, allowing you
to contact that person without first having to
retrieve his/her message.

Allows you to set up a mailbox which will
deliver and record responses to up to ten
questions.

Live Call Screening*

Call Screening
The system records the caller’s name and
announces it to the extension user before
transferring the call. Each individual mailbox
can activate or deactivate this feature.

The system can accommodate up to 20 custom
greetings for holidays and can be programmed
to play the special greetings on those days.

Enhanced Message Notification
Each mailbox user can be notified of
new messages in several different ways:
◗ The message lamp** on your
extension will light.
◗ Your pager will alert you to call
your mailbox.
◗ Your pager will display the telephone/
intercom number of the caller.
◗ The system will call a predetermined
telephone number to reach you.
These notification methods can also be
combined and programmed to operate in a
specified sequence, so that the system can
find you and alert you to important messages.

Allows you to monitor your incoming calls while
they are being recorded into your mailbox,
giving you the ability to intercept the call. You
can choose to hear your calls either through
your telephone’s speaker or handset.

Remote Live Call Screening*
Gives you the freedom to monitor your calls
from the handset of any cordless phone.
Choose whether to pick up the call or let it
go to your mailbox.
1 Requires subscription to caller ID service offered by certain
telephone companies for a fee. Also requires a Caller ID card in PBX.
* This brochure describes features that are available when
a Panasonic voice processing system is integrated with some
Panasonic Digital Super Hybrid Systems or Advanced Hybrid
Systems. Some features may be available only when the systems
are integrated and digital telephones are utilized. See your dealer
for details.
** Must be connected to a PBX that supports Message Waiting
Lamp.



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