RMA Request Form Warranty A02 USA

User Manual: RMA Request Form Warranty USA A02

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WARRANTY RMA
REQUEST FORM

LAVA COMPUTER MFG. INC.
2 VULCAN STREET, TORONTO, ONTARIO M9W 1L2
TEL: (416) 674-5942 FAX: (416) 674-8262
www.lavalink.com

Date: ___________________________

PLEASE NOTE: No shipments will be accepted or processed without fax receipt of this document.

Company:
Address:

Tel:

Fax:

E-mail:

Contact name:
EIN: (Federal tax number)
Product

Quantity

Reason for Return

SHIP TO ADDRESS:
LAVA COMPUTER MFG INC.
60 Industrial Parkway
Suite #629
Cheektowaga, New York
USA 14227
ATTN: RMA #
·Please be specific–product must be accurately stated for Customs purposes.
·Shipments must be prepaid and agreed to by LAVA in advance.
·All packages MUST be clearly addressed, on the outside of the box, to the attention of the RMA number specified for that
request.
·Write clearly on return package and customs form that this shipment is:
"CANADIAN GOODS BEING RETURNED FOR WARRANTY REPAIR"
·When goods are received and verified in Toronto at the LAVA warehouse the items will be repaired/replaced and returned to
your company with your next order/shipment.
·All product being returned for repair/replacement unless otherwise stated. Turnaround time is four to six weeks.
·Please contact the RMA Department at tel: (416) 674-5942 or fax: (416) 674-8262 if you have any questions.
Rev. A02



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