Raptor_Eagle_AMS_Operator Man Raptor Eagle AMS Operator

User Manual: Raptor_Eagle_AMS_OperatorMan

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Operator Guide
For

Eagle Raptor 6
Software

Contents
1.0
Introduction .................................................................................................................................................. 6
1.1

Convention ................................................................................................................................................... 6

1.2

Inks ............................................................................................................................................................... 6

1.3

Technical Support ........................................................................................................................................ 6

1.4

Eagle Raptor Software ................................................................................................................................. 7

2.0

Installing Raptor 6 Software ........................................................................................................................ 9

2.1

Installing Software ....................................................................................................................................... 9

2.2

Dongle Installation ....................................................................................................................................... 9

3.0

Getting Started ........................................................................................................................................... 11

3.1

System Power Up ....................................................................................................................................... 11

3.2

Printing....................................................................................................................................................... 11

4.0

Understanding the Software Interface ....................................................................................................... 13

4.1

The Main Window ..................................................................................................................................... 13

4.1.1

Title Bar.................................................................................................................................................. 14

4.1.1a

Tool Bar.................................................................................................................................................. 14

4.1.1b

Menu Bar ................................................................................................................................................ 14

4.1.2

Display Area ........................................................................................................................................... 14

4.1.3

Tab Selection Area ................................................................................................................................. 14

4.1.4

Status Bar ............................................................................................................................................... 14

4.2

Other Helpful Windows ............................................................................................................................. 14

4.2.1

Data Entry Font ...................................................................................................................................... 14

4.2.2

Customize Menu Bar .............................................................................................................................. 14

4.2.3 Options ......................................................................................................................................................... 15
5.0

Importing Data ........................................................................................................................................... 18

5.1

Data File Options ....................................................................................................................................... 18

5.2

Custom Data Files ...................................................................................................................................... 19

5.3

Opening Data Files .................................................................................................................................... 19

5.4

Viewing Records ........................................................................................................................................ 19

5.5

Finding Records ......................................................................................................................................... 20

5.6

Validating Postal Barcodes ........................................................................................................................ 20

5.7

Setting Start and Stop Records .................................................................................................................. 20

5.8

Changing the Data Font ............................................................................................................................. 21

6.0

Open Existing Templates ........................................................................................................................... 23

6.2

Creating New Templates............................................................................................................................ 23
2

6.3

Saving Templates ....................................................................................................................................... 23

6.4

Understanding the Template Display Area ................................................................................................ 23

6.5

Placing New Items ..................................................................................................................................... 25

6.5.1

Record Blocks ........................................................................................................................................ 25

6.5.2

Message Lines ........................................................................................................................................ 27

6.5.3

Conditional Message Lines .................................................................................................................... 27

6.5.4

Indicia ..................................................................................................................................................... 28

6.5.5

Bitmaps................................................................................................................................................... 29

6.5.6

Barcodes ................................................................................................................................................. 32

6.5.7

Counters ................................................................................................................................................. 37

6.5.8

Timestamps ............................................................................................................................................ 38

6.5.9

Shift Code............................................................................................................................................... 40

6.5.10

User Insert .............................................................................................................................................. 41

6.6

Editing Options .......................................................................................................................................... 42

6.6.1

Selecting Objects .................................................................................................................................... 42

6.6.2

Moving or Rotating Objects ................................................................................................................... 42

6.6.3

Undoing and Redoing Changes .............................................................................................................. 42

6.6.4

Duplicating Objects ................................................................................................................................ 42

6.6.5

Deleting Objects ..................................................................................................................................... 42

6.6.7

Aligning Objects .................................................................................................................................... 43

6.6.8

Move to Print Area ................................................................................................................................. 43

6.6.9

Layering Objects .................................................................................................................................... 44

6.6.10

Set Background ...................................................................................................................................... 44

6.6.11

Scanning Data ........................................................................................................................................ 45

6.7

Viewing Options ........................................................................................................................................ 45

6.8

N Up Option ............................................................................................................................................... 45

6.9

Print Proof .................................................................................................................................................. 46

Print Setup ..................................................................................................................................................... 48

7.1

Print Setup Tab .......................................................................................................................................... 48

7.2

Errors Tab .................................................................................................................................................. 49

7.3

Sort Tab...................................................................................................................................................... 49

7.4

Counters Tab .............................................................................................................................................. 49

7.5

Clocks Tab ................................................................................................................................................. 50

7.6

Time Stamps Tab ....................................................................................................................................... 51

7.7

Shift Definitions Tab.................................................................................................................................. 52

7.8

User Inputs Tab .......................................................................................................................................... 53
3

7.9

Other Tab ................................................................................................................................................... 54

8.0

Printing....................................................................................................................................................... 56

8.1

Creating, Opening, and Saving Jobs .......................................................................................................... 56

8.1.1

Creating Jobs .......................................................................................................................................... 56

8.1.2

Opening Existing Jobs............................................................................................................................ 56

8.1.3

Saving Jobs............................................................................................................................................. 56

8.2

Printing Jobs............................................................................................................................................... 56

8.3

Checking Print Status ................................................................................................................................. 57

8.3.1

Viewing the Job Log .............................................................................................................................. 58

8.4

Reprints ...................................................................................................................................................... 58

9.0

Eagle AMS Maintenance ........................................................................................................................... 61

9.1

Setting Time Defaults ................................................................................................................................ 63

9.2

Setting Ink Volume .................................................................................................................................... 65

9.3

Cap Setting &Maintenance ........................................................................................................................ 66

9.4

Eagle AMS Status Notification .................................................................................................................. 71

9.4

Installing Ink & Flush Bottle ..................................................................................................................... 74

9.5

Emptying the Waste Bottle ........................................................................................................................ 77

Section One
Introduction

1.0
Introduction
This manual is intended for equipment operators with a basic knowledge of Microsoft Windows operating
system. Some basic experience with the Raptor software setup is assumed.
This manual includes information about the physical printer and how the user can set up print jobs. This manual
will also cover the basics of printer maintenance both software and hardware.
1.1
Convention
This manual uses specific terms at times. You may sometimes see directions written out like this: File>Save.
When you see this, it means to go to the “File” menu in the toolbar by hovering your mouse over the name in
the toolbar and then select the second item in the list (such as “Save”).
1.2
Inks
Replacement ink is available from Think Ink Inc. Getting your ink from Think Ink entitles you to free technical
support and great ink prices.
1.3
Technical Support
If you need assistance, you can use the MCS On-Line Connection through the Raptor software at any point. Just
click the MCS logo in the right side of the Raptor software window.

Image 1.3: Main Window

If further assistance is needed, contact MCS at support@mcspro.com or call MCS toll free at 1.800.768.0154
Monday through Friday 8:30AM to 6:30PM EST.
If you do call, you may be asked for a software version number. This can be seen on the Title Bar of the main
menu and can also be found in the “Help” tab, go to Help>About, to view the software version.

1.4
Eagle Raptor Software
The Eagle Raptor software is designed to work with the following Eagle print systems, Eagle and Eagle AMS
Printers. This manual will detail how to use the software. The software runs on Windows 7 later versions only.
This manual will explain each of the following steps: loading templates, print data sets, and even help with
maintenance the print system.

Section Two
Software Installation

2.0
Installing Raptor 6 Software
The service technician should have set up the computer for you. If, for whatever reason, the software needs
to be reinstalled, then the necessary files are in the “Raptor 6” files you were given. Should you need to
reinstall your software, install the provided version of the Raptor software, update to the current version, and
install the dongle software.
Should you just need to update your software, simply follow the instructions for updating in section 2.1.
2.1

Installing Software
The original installation program should be included in the “Raptor 6” files you were provided with
upon installation.
Steps for installing software:
1.
Disable antivirus software.
2.
Run “Raptor 6 Install.exe.
3.
Follow setup steps.
4.
Run Raptor 6.0.0.0 program version you’d like to install the 6.0.0.0 will be the actual
version contained in the installation that will be installed. Note you will receive an error
from the setup program if Raptor 6 install has not been completed properly.
5.
Follow setup steps.
6.
Open program.
Note: When Raptor 6 program is run, you will be prompted to “Run as administrator”
when necessary. This is a one-time requirement. From the start up menu, right click the
program and select “Run as administrator.”
7.
Verify software version displayed in the program’s Title bar
8.
Re-enable antivirus.
9.
Updating Software
Software updates are up to the user. They are provided as Raptor 6.0.0.0 Install with 6.0.0.0
being the actual version of the program. Go to [url] to find the updates.

2.2

Dongle Installation
(Note: If the current dongle is lit there should be no need to perform this step)
The USB dongle is the software key. The system will not print properly without the dongle. A “Printer
Setup Error” will occur if there is no dongle detected. A dongle is only required once the PRINT button
is used. If it is necessary to install the dongle software, open the file “HASPUserSetup.exe from the
C:/Program Files (MCS) Raptor 6/Extras folder.

Image 2.3

Section Three
Getting Started

3.0
Getting Started
The Raptor 6 Software is an application for Windows 7 and later that will allow you to lay out fixed or
variable data that includes text, numbers, barcodes, and graphics.
Before you begin, you must make sure the printer is up and running.
3.1

System Power Up
The system needs to be powered up in the correct order.
The proper power up order is:
1.
Power up the PC and log into Windows.
2.
Power up the Raptor controller and Raptor Printer IO Controller.
3.
Run Eagle Raptor Software.
4.
Wait until LED on Controller turns solid green.
5.
The font screen should show IDLE when everything is connected and ready
6.
Ink supply level will automatically be displayed on the programs front screen.

3.2

Printing
The Eagle Raptor 6 Software is a powerful tool that will help you print. The printing process contains
three main sections: the print job, the optional template, and data.
The basic steps for most print jobs are:
1.
Import Data.
2.
Perform Print Setup.
3.
Create a Template.
4.
Create a Print Job.
5.
Print the Job.

Section Four
Understanding The
Software Interface

4.0
Understanding the Software Interface
To open the application, simply double click the Raptor 6 icon on your desktop.
Please note: You may be prompted to open the application as an administrator. If this is the case right-click
the icon and select “Run as administrator.”
The MCS Logo will appear on the screen and the main window will open.
4.1
The Main Window
The main window consists of eight main sections. Each section is described below.
1.
Display Window
2.
Toolbar
3.
Menu Bar
4.
Display Area shows Data, Job and Template information
5.
Date and Log Window Tabs
6.
Job and Template Window Tabs
7.
Print Status
8.
Order Ink
9.
Technical Support Link
10.
Ink Volume Level
11.
Status Bar
(Note: The tool bar can be configured to provide more run information simply by dragging and dropping to
display all functions on one line)

Image 4.1: Main Window Display

4.1.1 Title Bar
The title bar simply displays the name of the program and project. Like other Windows programs you can use
the buttons on the upper left to close, hide, and resize the window.
4.1.1a Tool Bar
The toolbar looks like the toolbar from many other programs. It consists of “File,” “Edit,” “New,” “Data,”
“View,” and “Help.”
4.1.1b Menu Bar
The menu bar consists of a “Job Tab”, a “Template Tab” and a “Data Tab” as well as a “Log Tab” shown in the
screen shoot (refer to page Image 4.1).
4.1.2 Display Area
This display area (refer to item 4 in Image 4.1) will display the data if on the “Data” tab and the template if on
the “Template” tab.
4.1.3 Tab Selection Area
The “Job” and “Template” tabs are located on the bottom and left of the display window. The “Log” and “Data”
tabs are located in the upper right of the title bar display window. These tabs allow you to change the data of the
specific job (refer to item 5 & 6 in Image 4.1). The “Template” tab is a full-screen view and when selected the
“Log” and “Data” tabs are not available.
4.1.4 Status Bar
The status bar is located at the bottom of the window and lets you know if the system is ready to print. Please
refer to item 11 in Image 4.1 to see where the status bar is located.
4.2

Other Helpful Windows

4.2.1 Data Entry Font
This window is found under View Tab drag down> this will allow you to adjust the font type style and size
(refer to Image 4.2.1 below).
4.2.2 Customize Menu Bar
The customize menu bar is located under the “View” menu. Go to View>Customize Menu. This option allows
you to customize which options you might like to add or remove from your menu bar.

Image 4.2.1 Font Options Window

4.2.3 Options
The options menu is available under the “View” menu. Go to View>Options. This window allows you to
specify some general preferences like:


Save template with job. Checking this causes the job and template to be combined into one file.
Unchecking this causes the job to be separate and loaded when the template is loaded. The reason for
this is it allows the job to be created for example by the IT department and installed on the printing PC
without knowledge about the template (the printer details)



Load print module definitions from the template. This is normally checked and only relevant when
“Save template with job” is unchecked. This allows jobs for different printer types to be created. As long
as there is at least the number of modules in one system as the other job (an underlying template can be
loaded)



Scroll data while printing, causes the data display to update and scroll up when the highlighted bar
reaches the bottom of the view.



Load previous job at program start will load the last used job every time the software is run.



Display 10 items in the most recent used list will configure how many previously loaded jobs to be
shown in the File menu. Note that if the files in this list are no longer present they will be deleted from
this list
15

Image 4.2.2b: Customize Toolbar Window

Image 4.2.2a: Customize Menus

Image 4.2.2c: Customize Template Toolbar Window

Image 4.2.2d: Customize Data Toolbar Window

Image 4.2.3: Options Window

Section Five
Importing data

5.0
Importing Data
To load your data set, you will need to first set the data file options. Then you can import the file.
5.1
Data File Options
Data file options allow you to specify how data should be imported. It also allows you to specify the file type.
Supported file types are listed in the table below.

To enter data file options, go to File>Data File Options. The following window (refer to Image 5.1) will
appear.

Image 5.1: Data File Options Window

Select the desired file format presets from the “Defined File Types.” The supported file types and their
descriptions are below.
File Type
Description
Custom
Allows you to specify custom file format definitions for fields and records
1 Up Format
Postal Barcode and Code Page fields are available.
Postal Barcode and Code Page fields are available. You can also enter a
Text I
fixed number of fields in the record description.
Text II
Postal Barcode and Code Page fields are available.
Comma delimited fields, one record per line. Optional Field headers are
CSV
supported for record #1.
SCITEX
Supports the Scitex image format
Supports database files as configured in the system configuration.
Database
Supports fixed length fields. The number of fields and their lengths must
Variable
be configured in this dialog.

5.2
Custom Data Files
Custom data files require the most configuration because the program can make no assumptions about file type.
To enter custom data file options:
1.
Open the “Data File Options” window by going to File>Data File Options.
2.
Select “Custom” from the “Defined File Types” pull down section. (Refer to image 5.1 above)
3.
Click the radio button for the data source type (i.e. File/Text, Variable, or Database).
Please note: Only select Variable of Database if you know the file is of those types.
For Database files, enter the Database Parameters selection statement only if your database has
multiple tables
4.
Enter the Record Description.
For File/Text source type, select the end-of-record marker, end-of-line marker, or end-of-record
delimiter. The end-of-line marker can be a carriage return (CR) or line feed (LF). A record
delimiter is the hexadecimal value for a specific character, like a comma (, = U002C) or pipe
(| = U007C).
For Variable source type, use the “Add/Modify” field definition button to add field level
definitions. Enter “field number,” “starting” and “ending” positions, and “field length” for each
field.
5.
Enter the Postal Barcode Description
Please note: Postal barcodes are 12 digits long and include the zip code plus four, deliver point,
and a check digit.
If you select “None,” then the software will not look for this value.
If you choose “Select from Data,” then the software looks at all fields for this data. You may also
specify a field number along with a specific amount of characters to look at.
6.
Select the Code Page from the pull down.
These options select the standard used to display text.
Note: ANSI-Latin is most often used for the American alphabet.
7.
Click “OK” to save your settings.
5.3
Opening Data Files
Data files cannot be created in Raptor 6 Software and must be created in other software programs or utilities.
The data file settings need to be updated if you have not already done so (see Custom Data Files section 5.2).
Data files must then be opened and reviewed before they can be attached to jobs.
To open the file:
1.
Make sure “Tab” is selected in the tab selection area.
2.
Go to File>Open Data Files or click the open file icon on the menu bar.
3.
Navigate to the file’s location and click open.
4.
The file will be displayed in the display area under the “Data” tab.
5.4
Viewing Records
Navigating through large groups of data is made easy with data menu options. Use the navigation icons on the
toolbar to go to the “First Record,” “Previous Record,” “Next Record,” “Last Record,” “Go to Record...,” and
“Find...” (The find function is described in more detail in the Finding Records section 5.5). (See image 5.5 on
page 9).

5.5
Finding Records
To find a record:
1.
Under the “Job” tab and “Data,” you can find the “Find...” icon.
2.
Select “Find...” from the Data menu.
3.
Enter the desired criteria.
4.
Enter a value to find (such as a name, number, etc.).
5.
Select current location or whole file.
6.
Click “Find.” » You can navigate through multiple occurrences with the “Find next” button.
7.
If you use the find feature while printing, you can click the “Add to Reprints” button to reprint the
highlighted data (for more information see Reprints section 8.4).

Image 5.5: Data Menu for Finding Records and
Reprints

Image 5.6: Edit Menu for Postal Barcode Validation

5.6
Validating Postal Barcodes
If the data file contains barcodes and you have placed barcodes in the template, you can check to see if those
barcodes are valid. If the barcode does not validate, the error will be listed in the “Log” tab under “Job” in the
Tab selection area.
To validate postal barcodes:
1.
Make sure the data file contains postal barcodes.
2.
Specify the field containing the barcode in the “Data File Options” window.
3.
Select the “Job” tab and then “data” in the Tab selection area.
4.
Go to Edit>Validate. Please refer to image 5.6 above.
5.7
Setting Start and Stop Records
You can choose where to start and stop a print job within your data file.
To choose where to start and stop printing:
1.
Make sure you are under the “Job” and “Data” tabs to view your data.
2.
Select the desired row you want to start at by clicking on it.
3.
Right-click the row and select “Set start Record.”
4.
Select the desired row you want to stop printing at by clicking on the row.
5.
Right-click the row and select “Set stop Record.”
[Image 9: Right-click Options and Image 9b: Data Options Menu]
20

Image 5.7a: Right-click Options

5.8

Image 5.7b: Data Options Menu

Changing the Data Font
You can change the font style, size, etc. easily. The font change is reflected in your data table.
Note: Only Open Type fonts with True type outlines are recognized by the Raptor 6 software. Please
keep this in mind when you install your own fonts.

To change the data font:
1.
Press the “Data” Tab in the
2.
Go to View>Data Font
The font window will open (refer to Image 5.8).

Image 5.8: Data Font Window

3.
4.

Select the desired font type, size, weight, etc.
A sample of the font will be displayed in the sample box.
Click “OK.”
21

Section Six
Templates

6.0
Open Existing Templates
If you want to print from a pre-existing template or make modifications to a pre-existing template, you will first
need to open the template.
The template contains all of the layout information for your piece. Templates are useful in that they allow you
to arrange the data from similar files.
You can create a new template, open an existing template, and save a template. Template file names are
displayed in the job window, but cannot be edited there.
To open a template:
1.
Click the “Template” tab in the tab selection window.
2.
Go to File>Open template.
The file location should have been stored previously and will open from the previously saved
location unless the file has been moved or renamed. Templates have a .ptl extension.
3.
Locate your template and click on it.
4.
Click “Open.”
The template will open in the display area. The template name, data file, and template file will be
listed here.
6.2
Creating New Templates
A new template provides a blank sheet for you to lay out direct mail items.
Make sure that the clocks, time stamps, shift definitions, and user inserts are set before you enter items in
templates. See print setup.
To create a new template:
1.
Click the “Template” tab in the tab selection bar.
2.
Go to File>New Template.
If an existing template is open, you will be prompted to save that template or not before the new
template is opened.
The new template’s title will be “Untitled” until you save the template.
3.
Import data (refer to section 5) and print settings (refer to section 7).
4.
Save the template by going to File>Save template.
5.
Enter in the template name and click “Save.”
6.3
Saving Templates
You can save a template at any point by going to File>Save template and clicking “Save.”
You can also use the “Save As” option to save the template under a new name.
6.4
Understanding the Template Display Area
When setting up a print job, it is important to see how the print will look before you start printing. The template
display area displays the print area of the number of print heads activated. Please note that each print head is
4.25” wide.

The white area on the screen (in screenshots of Image 6.4a and Image 6.4b) is the printable area of the print
head. This process will provide the framework for laying out data.

Image 6.4a: Template Window in Portrait

Image 6.4b: Template Window in Landscape

Image 6.4c: Print Setup Window

The settings for this are located in Print Setup under File>Print Setup (refer to section 7)

6.5
Placing New Items
You can place a variety of items in your template. For the best results, data should be imported before placing
blocks.
6.5.1 Record Blocks
Record blocks are groups of text generated from your data. Each field of data is treated as a separate line in the
block. Field numbers are shown when the record block is placed.
If you wish to see the actual data, click the “Show Record Data” icon in the menu bar.
To place a record block:
1.
Select the “Template tab” on the Tab selection bar.
2.
Go to New>New record Block.
The default tab is the “Text” tab (refer to image 6.5.1a).
Here you can add or delete fields, add counters, timestamps, shifts, and user inserts by scrolling to the
bottom of the field lists, apply text effects such as bold, italic, strikethrough, size, font, and word wrap,
add or remove line spacing, and adjust font width.

Image 6.5.1a Record Box Window

Click the “Text (more)” tab to enter more specific criteria.
Refer to Image 6.5.1b.
In this tab, you can tell the software when to add new lines, adjust upper case, remove characters
between fields, and extend height fonts.
Click the “General” tab to enter more specific criteria.
Refer to Image 6.5.1c.
Under this tab, you can adjust the placement for printing.
Enter position and size values, decide if you want to allow resizing, keep data natural size, or
force square. Most resizing keeps the image constrained to its original proportions.
Forced square will force the image to fit in a perfect square.
Click the “Advance” tab to enter more specific criteria.
This tab allows you to adjust borders, margins, alignment, and anchor positions. There is also an
option for making text transparent.

Image 6.5.1b: Record Box Text (more) Tab

Image 6.5.1c: Record Box General Tab

Click “OK” to save
Move the item to where you want to place it on the template.
Refer to Editing Options (section 6.6) for more information on editing placement.

6.5.2 Message Lines
Message lines are typically used for fixed text and can be created in a similar manner as “record blocks.”
To use message lines:
1.
Go to New > [Message Line].
2.
Highlight “Fixed Text” in the Data box and write out your personalized message.
This window is almost identical to that of the “record blocks” window.
Here you can also choose to add a word wrap and remove unnecessary spacing.
Refer to Image 6.5.2 on next page.
6.5.3 Conditional Message Lines
Conditional message lines are just like message lines, but you can better choose when that specific message
should be printed. Individual messages can be printed based on the conditions you set.
Please note: The key to proper conditional message line operation is to have identical location placement
for both the trigger and the location of the individual message.
To create conditional messages:
1.
Open the Message lines text box by going to New>Message Line.
2.
Enter the desired text for the message.
3.
Click the “General” tab.
4.
Enter the position of the text.
This will ensure you have consistent placement of message text.
5.
Select the “Conditional Box.”
This section operates much like a programming language. It will ask if a certain field is or is not
equal to a specified value. It will create your trigger. Refer to Image 6.5.3 on next page.
6.
Enter the source for the condition in the drop down menu.
7.
Select the condition either “equal” or “not equal.”

Image 6.5.2: Message Block
8.

Image 6.5.3: Record Box Conditional
Window

Enter the trigger (the value the field must or must not be equal to).
For example, if you wish to send a message of “Friend” to a person named “Joe” you would
enter the “first name” list as the source and “Joe” as the value with the condition of “equal”.
Then on each instance of “Joe” the message will print.
Click “OK” to save and close the window.
27

6.5.4 Indicia
The Indicia feature allows you to print your postage. The input settings for Indicia is similar to the input settings
of “Record blocks.”
To use indicia:
1.
Go to New > Indicia.
2.
Select the “Advanced” tab.
3.
Check the “Transparent” checkbox.
4.
Select the “Data” tab.
5.
Highlight the text in the “Data” field and replace it with your desired text.

Image 6.5.4: Indicia Window

You can add record fields to this text to personalize the message.

6.5.5 Bitmaps
Bitmaps (BMP) are graphics files. Imported bitmaps can be either conditional or unconditional and can be
placed or resized (refer to Editing Options in section 6.6).
Please note: The Raptor 6 software will import monochrome (single color) bitmaps. This is the preferred image
format. If a color BMP is imported one of the configured dithering algorithms will be applied at print time to
generate a monochrome image.
Importing Unconditional Bitmaps

1.
2.
3.
4.

Under the Template tab, go to New>Bitmap.
A dialog box will open.
Navigate to where the BMP file is located.
Click “Open” once you have selected the BMP file.
The Program will import the image at 600 DPI
A “Bitmap Properties” window will appear. Changes can be made by entering information in the tabs of this
window (refer to Image 6.5.5b below).

Image 6.5.5b: Bitmap Properties
Window

Click the “General” tab and enter the desired position and size information (refer to Image 6.5.5c
below) The image can also be moved in the Template view.

29
Image 6.5.5c: Bitmap General Tab

Image 6.5.5d: Bitmap Advanced Tab

Click the “Advanced” tab and enter the desired border and alignment information.
(Refer to image 6.5.5d above)
This step is also where you can designate the BMP as transparent (refer to Image 6.5.5e below)

Image 6.5.5e: Bitmap Attached Tab

7.
8.

Image 6.5.5f: Conditional Bitmap Window

Click the “Attachments” tab if you wish to modify the attachment options
(refer to Image 6.5.5f above).
Click “OK”. Importing Conditional Bitmaps
Much like conditional message lines, you can upload bitmaps to print only under certain
circumstances. Please note: The data file must have a field containing conditional bitmap values
to use this feature.
Please note: If you have a large amount conditions (e.g. 2500 or more), it is recommended that
you have additional RAM (about 2 - 4GB extra).

To import a conditional bitmap:
1.
Under the “Template” tab, go to New>Conditional Bitmap.
The Program will ask for the Bitmap resolution (refer to Image 6.5.5a).
The conditional Bitmap Properties dialog box will appear (refer to Image 6.5.5f).
2.
Click “Edit/Add” or “Quick Add/Update”.
“Edit/Add” should be used when you have bitmaps with alphanumeric names or numeric names
that are not in ascending numerical sequence.
A new window will appear to allow you to enter each bitmap individually
(refer to Image 6.5.5g).

Image 6.5.5g: Conditional Bitmap
Add/Edit Window

4.
5.
6.
7.

Image 6.5.5h: Conditional Bitmap
Quick Add Window

Enter the bitmap numeric value or browse to select the filename.
“Add/Update” is used when all bitmap files have a numerical value in ascending order (i.e. if you
have a number for each state).
A new window will appear (refer to Image 6.5.5h on the last page).
Click “Add/Update” and navigate to select all the numbered files.
Click “Open.”
The values that appear will be shortcuts specified for the path to the files.
Click “OK” or “Done” to close the window.
Click “Conditional Bitmap” tab.
Please refer to Image 6.5.5i below
Check the “Conditional” box if values are numerical and select the field in the data file that
contains the bitmap number.
Click the “General” tab to enter more specific criteria.
Under this tab you can adjust the placement for printing (refer to Image 6.5.5j below).
31

10.

11.
12.

Enter position and size values, decide if you want to allow resizing, keep data natural size, or
force square. Most resizing keeps the image constrained to its original proportions.
Forced square will force the image to fit in a perfect square.
Click the “Advance” tab to enter more specific criteria.
This tab will allow you to adjust boarders, margins, alignment and anchor position. There is also
an option for making text transparent.
Click “OK” to save.
Edit the size and position of the bitmap.
Move the bitmap by dragging and dropping it.
Resize the bitmap by moving your cursor over a corner of the object, clicking and dragging.
Delete bitmap by right clicking bitmap and selecting “Delete” or select the item and hit the
“Delete” button on your keyboard.
Refer to Editing Options (section 6.6).

Image 6.5.5.i: Conditional
Bitmap Conditional Tab

Image 6.5.5j: Conditional
Bitmap General Tab

Image 6.5.5k: Conditional
Bitmap Advanced tab

6.5.6 Barcodes
Postal or standard barcodes may be placed in your template. Barcodes can be conditional and unconditional.
Please note: All barcodes are limited to 90 degree rotations.
Postal Barcodes/Intelligent Mail Barcodes
The EAGLE Raptor software has tools built-in for creating USPS barcodes.

To add a postal barcode:
1.
Under the “template” tab go to New>Postal Barcode or New>Barcode>Intelligent Mail.
The barcode window will appear (refer to Image 6.5.6a below).
2.
Load field data or counter by clicking the “...” box in the “Data” box.
3.
Click the “General” tab to enter more specific criteria (refer to Image 6.5.6a2 below).
Under this tab you can adjust the placement for printing.
Enter position and size values, decide if you want to allow resizing, keep data natural size, or
force square.
Most resizing keeps the image constrained to its original proportions.
Forced square will force the image to fit into a perfect square.
4.
Click the “Advance” tab to enter more specific criteria (refer to Image 6.5.6a3 below).
This tab allows you to adjust borders, margins, alignment, and anchor positions. There is also an
option for making text transparent.
5.
Click the “Attachments” tab to enter more specific criteria (refer to Image 6.5.6a4 below).
This tab includes options for the layout of the barcode.
Please note: This will only be available if you have data from a specific field.
6.
If you want to make the barcode conditional, click the “Conditional” tab
(refer to Image 6.5.6a5 below).
Check the “Conditional” box and enter the source of the trigger, choose “Equal” or “Not Equal”
and then enter a value for the trigger.
7.
Click “OK” to save and close the window or click “Apply” to just save your settings, but keep
the window open.
Move the barcode around by simply dragging it to where you want to place it.
Delete the barcode by selecting it and hitting the “Delete” key or right-click and select “Delete.”
Other Barcodes
There are a variety of other barcodes you can add to your template.

Image 6.5.6a: Intelligent Barcode Window

Image 6.5.6a3 Advanced Tab
Image 6.5.6a2 General Tab
20

Image 6.5.6a4 Attachments Tab

Image 6.5.6a5 Conditional Tab

To add a standard barcode:
1.
Under the “template” tab go to New>Barcode> [showing all barcode types].
Select the barcode you need from the barcode window (refer to Image 6.5.6b below).
2.
Load field data or counter by clicking the “...” box in the “Data” box.
3.
Click the “General” tab to enter more specific criteria (refer to Image 6.5.6b2 below)..
Under this tab you can adjust the placement for printing.
Enter position and size values. Decide if you want to allow resizing, keep data the natural size, or
force square.
Most resizing keeps the image constrained to its original proportions.
Forced square will force the image to fit in a perfect square.
4.
Click the “Advance” tab to enter more specific criteria (refer to Image 6.5.6b3 below)..
This tab allows you to adjust borders, margins, alignment, and anchor positions. There is also an
option for making text transparent.
5.
Click the “Attachments” tab to enter more specific criteria (refer to Image 6.5.6b4 below)..
This tab includes options for the layout of the barcode.
This option will only be available if you have data from a specific field.
6.
If you want to make the barcode conditional, click the “Conditional” tab
(refer to Image 6.5.6b5 below)..
Check the “Conditional” box and enter the source of the trigger, choose “equal” or “Not equal”
and then enter a value for the trigger.
7.
Click “OK” to save and close the window or click “Apply” to just save your settings, but keep
the window open.
Move the barcode around by simply dragging it to where you want to place it.
Delete the barcode by selecting it and hitting the “Delete” key or right-click and select “Delete.”

IMPB is the select barcode
type used as an example to
illustrate steps 2 though 7

Image 6.5.6b: Barcode Window

Example IMPB Barcode Menu
Image 6.5.6b2 General Tab
Example IMPB Barcode Menu
Image 6.5.6b3 Advanced Tab

Example IMPB Barcode Menu
Image 6.5.6b4 Advanced Tab
Example IMPB Barcode Menu
Image 6.5.6b5 Conditional Tab

6.5.7 Counters
You can add counters to your template. Please note that a clock and counter need to be created in print setup
first (sections 7.4 and 7.5).
To add a counter:
1.
Under the “Template” tab go to New>Counter.
A window will open (refer to Image 6.5.7 below).
2.
Choose the desired counter field by double-clicking the desired counter field in the “Fields” list.
3.
Click the “General” tab to enter more specific criteria (refer to Image 6.5.7a below).
Under this tab, you can adjust the placement for printing.
Enter position and size values, decide if you want to allow resizing, keep data natural size, or
force square.
Most resizing keeps the image constrained to its original proportions.
Forced square will force the image to fit into a perfect square.
4.
Click the “Advance” tab to enter more specific criteria (refer to Image 6.5.7b below).
This tab allows you to adjust borders, margins, alignment, and anchor positions. There is also an
option for making text transparent.
5. Click “OK” to save.

Image 6.5.7: Counter Window

Image 6.5.7a General Tab

Image 6.5.7b Advanced Tab

6.5.8 Timestamps
Timestamps can also be placed in your template. Please note that a clock and timestamp need to be created in
print setup first (sections 7.4 and 7.6).
To add a timestamp:
1.
Under the “Template” tab, go to New>Time Stamp.
A window will open (refer to Image 6.5.8 below).
2.
Choose the desired counter field by double-clicking the desired counter field in the “Fields” list.
3.
Click the “General” tab to enter more specific criteria (refer to Image 6.5.8a below).
Under this tab, you can adjust the placement for printing.
Enter position and size values, decide if you want to allow resizing, keep data natural size, or
force square
Most resizing keeps the image constrained to its original proportions.
Forced square will force the image to fit in a perfect square.
4.
Click the “Advance” tab to enter more specific criteria (refer to Image 6.5.8b below).
This tab allows you to adjust borders, margins, alignment, and anchor positions. There is also an
option for making text transparent.
5.
Click “OK” to save.
Move the counter around by simply dragging it to where you want to place it.
Delete the barcode by selecting it and hitting the “Delete” key or right-click and select “Delete.”

Image 6.5.8 : Time Print Window

Image 6.5.8a General Tab

Image 6.5.8b Advanced Tab

6.5.9 Shift Code
Please note that a clock and shift code need to be created in print setup first (refer to sections 7.4 and 7.7).
To add a shift code:
1.
Under the “Template” tab go to New>Shift Code.
A window will open (refer to Image 6.5.9 below).
2.
Choose the desired counter field by double-clicking the desired counter field in the “Fields” list.
3.
Click the “General” tab to enter more specific criteria (refer to Image 6.5.9a below).
Under this tab, you can adjust the placement for printing.
Enter position and size values, decide if you want to allow resizing, keep data the natural size, or
force square
Most resizing keeps the image constrained to its original proportions.
Forced square will force the image to fit into a perfect square.
4.
Click the “Advance” tab to enter more specific criteria (refer to Image 6.5.9b below).
This tab allows you to adjust borders, margins, alignment, and anchor positions. There is also an
option for making text transparent. Click “OK” to save.

Image 6.5.9: Shift Code Window

40
Image 6.5.9a General Tab

Image 6.5.9b Advanced tab

6.5.10 User Insert
To add a user insert
1.
Under the “Template” tab go to New>User Insert.
A window will open (refer to Image 6.5.10 below).
2.
Choose the desired counter field by double-clicking the desired counter field in the “Fields” list.
3.
Click the “General” tab to enter more specific criteria (refer to Image 6.5.10a below).
Under this tab you can adjust the placement for printing.
Enter position and size values, decide if you want to allow resizing, keep data the natural size, or
force square
Most resizing keeps the image constrained to its original proportions.
Forced square will force the image to fit into a perfect square.
4.
Click the “Advance” tab to enter more specific criteria (refer to Image 6.5.10b below).
This tab allows you to adjust borders, margins, alignment, and anchor positions. There is also an
option for making text transparent.
5.
Click “OK” to save.
Move the counter around by simply dragging it to where you want to place it.

Image 6.5.10: User Input Window

41
Image 6.5.10a General Tab

Image 6.5.10b Advanced Tab

6.6
Editing Options
Editing items in a template is simple and similar to most layout programs. This section will detail in what ways
you can edit items in the Raptor software.
6.6.1 Selecting Objects
You can select a single object by simply clicking on the object. If you want to select multiple objects, you can
hold down Ctrl while clicking the desired objects. If you want to select all objects, then hit Ctrl+A or going to
Edit>Select All.
6.6.2 Moving or Rotating Objects
Once you have selected an object or objects, you can move or rotate them.
To move a single object, you can simply hover your mouse over the object and click on it. While you are still
holding down the mouse button, drag the object to where you want to place it.
To move several objects, you select, you select multiple objects holding the Ctrl and thern left click while still
holding the Ctrl and drag the objects. Please note that the objects will keep their orientation and distance from
each other. They will move as a unit.
To rotate an object, hover the mouse over one of the three corners with a red dot. The mouse icon will change to
a circle with arrows. Click and move the mouse clockwise to rotate the object clockwise. Click and move the
mouse counterclockwise to rotate the object counterclockwise.
6.6.3 Undoing and Redoing Changes
At any point, if you want to go undo what you have just done, hit Ctrl+Z or go to Edit>Undo. To redo what
you have done, hit Ctrl+Y or go to Edit>Redo.
6.6.4 Duplicating Objects
You can duplicate objects to make an exact copy. Simply select the object or objects you want a duplicate of
and go to Edit>Duplicate. Alternatively, you can right-click the object and select “Duplicate.”
6.6.5 Deleting Objects
Deleting an object is simple. Select the object and hit “Delete” on your keyboard. You can also right-click and
select “Delete” or go to Edit>Delete.
If you deleted an object you did not mean to, undo the delete with Edit>Undo.
6.6.6 Object Properties
You can also edit an object’s properties easily in the Raptor software. This feature will allow you to edit the
object’s displayed information, field information, text sizing and weight, word wrap, attachments,
conditionality, etc.
You can edit an object’s properties by double-clicking the object, right-clicking the selected object and selecting
“Properties...” or selecting the object and go to Edit>Properties.

6.6.7 Aligning Objects
You can have the Raptor software align objects for you to make sure they are on the same line or edge.
There are many types of alignment the program can do for you. You can choose to align items on the left, right,
top, bottom, horizontal center, vertical center, and side by side.
To align objects:
1.
Select the objects you wish to align.
2.
Use Ctrl+Left-Click to select multiple objects.
3.
Go to Edit>Align>[desired alignment type].
Remember, you can undo unwanted changes with Ctrl+Z or go to Edit>Undo.
6.6.8 Move to Print Area
You can move selected objects to different print areas. Print areas are separated by the gray areas. Each print
area represents a board or group of boards and are numbered from the top of the template to the bottom.
To move objects to a different print area:
1.
Select the desired object or objects.
2.
Go to Edit>Move to Print Area or right-click and select “Move to Print Area.”
A window will pop up (refer to Image 6.6.8 below).
3.
Select the print area from the drop down menu.
4.
Click “OK.”

Image 6.6.8: Move to Print Area Window

6.6.9 Layering Objects
Objects can be laid on top of each other. Please note that this will only work for transparent objects. Please
make sure the transparent box is checked under the object’s “Advanced” tab.
You can create a stack by simply moving objects on top of each other. This action will create a Z-order or a
layer of order for objects. Please refer to Image 6.6.9 below for an example of selecting multiple objects.

Image 6.6.9: Multiple Objects Selected

You can change the layer of objects by moving objects to the front or to the back. You can also move objects up
or down in the stack with “Move up” and “Move down” commands.
To move an object: 6
5.
Select the object.
6.
Make sure you have selected the correct one.
7.
Go to Edit>[Select move option: Bring to Front, Push to Back, Move up, or Move Down].
You can also find these features when you right-click the object.
6.6.10 Set Background
The Raptor Software allows you to put an image in the background. When you set a background, the original
printed piece is placed at the back of the stack of objects and will not be editable or moveable.
Please note: Background files can only be bitmap, JPG, or GIF images.
To load a background image:
1.
Go to Edit>Set Background.
2.
Navigate to the image you want.
BMP, JPG, or GIF only!
3.
Click “Open.”
The file will be placed in the background, but it will not be visible yet.
4.
Go to View>Show Background Image to display the image while you are editing the template
44

6.6.11 Scanning Data
While laying out your template, it may be necessary to space items according to your longest or largest entry.
The Raptor Software has a tool for this process.
To scan data:
1.
Click the desired object for spacing.
2.
Go to Edit>Scan Data.
The longest record will be displayed in the record block.
If you do not see the longest record, make sure the “show record data” button is selected on the
toolbar.
6.7
Viewing Options
A variety of options are available under the “View” menu. This manual has already mentioned you can show
record data and show background images. Under the view menu, you can also opt to see guidelines, show
colors, show zoom level, show anchor points, show Z-order (layered order of objects), show attachments and
dock markers, and show pen colors (spot color editing).
6.8
N Up Option
Objects can be selected for a N Up repeat feature which allows labels to be created quickly. Please note that this
feature does not increment counters.
To use the N Up feature:
1.
Select the object you want to make a label on.
2.
Right-click and select “Make N Up Label” or go to Edit>Make N Up Label.
Refer to (Image 6.8 for N up Label Generator menu).
3.
Enter the desired number of labels left to right.
4.
Enter the desired number of labels top to bottom.
5.
Enter the distance from the anchor left to right.
6.
Enter the distance from the anchor right to left.
7.
Click “OK.”

45
Image 6.8: Make N Up > Label Generator Menu

6.9
Print Proof
You can choose to print to a regular office printer to review the template layout. This type of printing will not
reflect any job settings, just the layout.
To print a print proof:
1.
Go to Edit>Print Proof.
A window will pop up that will allow you to select specific records or scale the proof.
2.
Edit printing options.
3.
Click “Print.”
4.
Select desired printer.
5.
Click “OK.”

Section Seven
Print Setup

7.
Print Setup
Each print job has specific needs of the printer. The print setup window has many tabs of varying settings.
To open the print setup window:
1. Go to File>Print Setup.
A window will pop up (refer to Image 7.1 below).
Please note: At any point, you can click “Apply” to save your settings. Click “OK” to save and close the
window
7.1
Print Setup Tab
The “Print Setup” tab is where you can input the paper orientation and setup (refer to Image 7.1 below).
While you are on this tab you can:
1.
Select the paper size and paper orientation.
2.
Height information is needed only if you use landscape orientation.
3.
Select the print resolution.
600 x 600 pixels is the highest quality available.
4.
Enter the template orientation.
This dimension should be the same as paper orientation.
5.
Verify your changes in the “Template” and “Printed Piece Preview” boxes.

Please Note: If the feed direction is asterisked and in red print, feed direction has been overridden in either
System Setup or in the System configuration and the Print Setup setting has no effect (Even though it can be
change

Image 7.1 Print Setup Window

Image 7.2 Print Setup Error Tab

7.2
Errors Tab
This section allows you to decide before printing what you want the job to do if/when it encounters an error.
You can choose how errors are reported and logged (refer to Image 7.2 above).
While you are on this tab you can:
1.
Enter the desired setting for each type of error by clicking each error.
2.
You can choose to either stop printing or continue printing.
7.3
Sort Tab
This tab allows you to set settings for a delay, pulse width and piece offset.
7.4
Counters Tab
This tab allows you to create the counters that are applied in the text properties in templates. Once you have
created the counter here, you can use them in templates (refer to section 6.5.7 on counters in templates).
While you are on this tab you can:
1.
Click “Add” to add a new counter.
A window will pop up (refer to Image 7.4a and Image 7.4b below).
2.
Enter the counter name.
3.
Select the Counter type.
4.
Enter start value, increment value, minimum value, maximum value, repeat value (if desired),
and start repeat value (if desired).
5.
Click “Apply” to save and continue, click “OK” to save and close

Image 7.4b Counter Definition Window
Image 7.4a Counters in Print Setup Window
49

7.5
Clocks Tab
The clocks tab allows you to create a clock for the print job. It can be applied to clocks in the template and is
necessary for timestamps and shift definitions.
Please note: A clock must be created before you can create timestamps and shift definitions.
While you are on this tab you can:
1.
Click “Add” to add a new clock.
A window will pop up (refer to Image 7.5)
2.
Enter the timestamp name and description.
3.
Select Type.
You can print date/time or specify your own.
4.
Select Offset.
5.
Click “OK” to return to the “Print Setup Window.

Image 7.5: Clock

7.6

Time Stamps Tab

This tab allows you to create the timestamps that are applied in the text properties in templates. Once you have
created the timestamp here, you can use them in templates (refer to section 6.5.8 on timestamps in templates)
Please note: Clocks must be created in the “clocks” tab (Section 7.5) before you can create a timestamp.
While you are on this tab you can:
1.
Click “Add” to add a new timestamp.
A window will pop up (refer to Image 7.6a and Image 7.6b).
2.
Enter the timestamp name and description.
3.
Select the clock.
4.
Select the type of timestamp to enter and click “Insert.”
The definition field will be populated, but you may change the definition if you desire.
5.
Click “Apply” to save and continue or click “OK” to save and close.

Image 7.6a: Timestamp Window
Image 7.6b: Timestamp Tab of Print
Setup Window

7.7

Shift Definitions Tab

This tab allows you to create the shift definitions that are applied in the text properties in templates. Once you
have created the shift definition here, you can use them in templates (refer to section 6.5.9 on shift definition in
templates).
Please note: Clocks must be created in the “clocks” tab (section 7.5) before you can create a shift definition

Image 7.7a: Time Shift Tab of Print
Setup Window

Image 7.7b Time Shift Window

While you are on this tab you can:
1.
2.
3.
4.
5.
6.
7.

Click “Add” to add a new shift definition.
A window will pop up (refer to Image 7.7a and Image 7.7b above).
Enter the shift definition name and description.
Select the clock.
Click “Add/Edit.”
A window will pop up (refer to Image 7.7c below).
Select start time and code.
Click “OK” and return to “Shift Definition” window.
Click “Ok” to return to the “Print Setup” window.

Image 7.7c: Add Code to Shift Window

7.8

User Inputs Tab

This tab allows you to create text inserts that can be applied to text properties in templates.
While you are on this tab you can:
1.
Click “Add” to add a new shift definition.
A window will pop up (refer to Image 7.8a and Image 7.8b below).
2.
Fill in the “Insert name” and “Description” fields.
3.
Fill in the “prompt” users will see when they enter this insert.
4.
Enter the default value.
5.
Click “OK” to return to the “Print Setup” window

Image 7.8b: User Input Window

Image 7.8a: User Inputs Tab of Print
Setup Window

7.9

Other Tab

The other tab is used for troubleshooting (please refer to Image 7.9 below). It can simulate the encoder or sensor
to help identify encoder or sensor problems.

Image 7.9: Other Tab of Print Setup
Window

To simulate the encoder or sensor:
1.
Check either the “Simulate encoder” or “Simulate Sensor” check boxes.
2.
Enter the desired simulation parameters.
3.
Click “Apply” to save and continue or click “OK” to save and close the “print setup” window.

Section Eight
Printing

8.0

Printing

In the Raptor Software, jobs are the control center for printing. The job window shows a variety of status
information and allows you to print the print job.
A job consists of data, a template, and all print and system settings. Creating a job is described in this section.
Please refer to Section 7 on Templates and Section 8 on Print Setup.
8.1
Creating, Opening, and Saving Jobs
With the Raptor software, you can create a new job, open an existing job, and save a job. Job file names appear
in red if they have not been saved and an asterisk (*) will appear in the title bar if there are any unsaved
changes.
8.1.1 Creating Jobs
To open a new job:
1.
Make sure you are on the “Job” tab in the tab selection window.
2.
Go to File>New Job.
3.
If an existing job is open, you will be asked if you want to save the previous job, open a new job
without saving, or cancel.
8.1.2 Opening Existing Jobs
To open an existing job:
1.
Make sure you are on the “Job” tab in the tab selection window.
2.
Go to File>Open or select the “Open” icon in the toolbar.
If an existing job is open you will be asked if you want to save the previous job, open a new job
without saving, or cancel.
8.1.3 Saving Jobs
To save a job:
1.
Go to File>Save Job or click the “Save” icon in the toolbar.
2.
Provide a name for the job and click “Save.”
Please note: You can also use the “Save As” feature to save the job under a new name. All the
current changes will be made to the new save as opposed to the previous save.
8.2
Printing Jobs
The entire process for using jobs is as follows:
1.
Make sure you are on the “Job” tab in the tab selection window.
2.
Go to File>New Job or load a previous job by going to File>Open.
If an existing job is open, you will be asked if you want to save the previous job, open a new job
without saving, or cancel.
3.
Import Data (Refer to Section 5 on Importing Data).
4.
Create a template (Refer to Section 6 on Templates).
5.
Specify printer settings (Refer to Section 7 on Printer Settings).
6.
Go to File>Save Job or click the “Save” icon in the toolbar.
7.
Provide a name for the job and click “Save.”
You can now print the job by going to File>Print.
Please note: When you are printing a job, all menu items will become unavailable except for “Stop Printing.”

8.3
Checking Print Status
The window displays current printing status in a large status box. The status box will display red when there is a
problem or when connected but idle. The status box will display yellow if printing and green if printing was
completed successfully.

Image 8.3a: Printing Display Shows Printer is in the Process of Printing

Image 8.3b: Printing Display Shows the Ink is Low and Print Speed is Bad

Image 8.3c: Printing Display Shows the Ink is Low and the Print Speed is Good

8.3.1 Viewing the Job Log
The job log displays a variety of information about the printer and the job. You can view the job log by
selecting the “Job” tab and then the “Log” tab.

Image 8.3.1: Job Log in the Display Area

8.4

Reprints

This feature is handy for when you are printing and notice an error. When you notice errors, you can use the
find options in the data fields to locate which records need to be reprinted
To locate and reprint records:
1.
Click the “Data” tab.
2.
Use the “Find” feature to locate the desired record(s).
Refer to section 5.5 on finding records.
3.
Right-click the row and select “Add to Reprints.”
That data set will be highlighted green and be added to the re-print queue
(refer to Image 8.4b below).
You can select multiple entries first with Ctrl+click (refer to Image 8.4a below).

Image 8.4b: Multiple Entries Selected (in Green)

Image 8.4a: Right-click Menu Selection

4.
5.
6.
7.
8.
9.
10

Repeat steps 2-3 for all the records you need reprinted.
Click the “Job” tab.
Confirm the “Reprints” number is equal to the number of entries you selected for reprinting.
Check the “Reprint” box and click “Print” (refer to Image 8.4c below).
Once the records have been reprinted, go to the “Data” tab.
Right-click anywhere and select “Clear Reprints”.
Go back to the “Job” tab and unselect “Reprint.”

Image 8.4c Reprint Button

Section Nine
Pen Maintenance

9.0

Eagle AMS Maintenance

The Eagle AMS Print Head was designed with a completely automated cleaning feature that can be setup to perform at
times that have been predetermined by the operator. This system has a Purge Bottle built in the main cabinet as well as
Flush and Ink bottles. There is also an automatic wiper and capping station built into the Eagle AMS Print Head.
Operator, or Service interaction will be required to change out the Ink and Flush solution when empty and also to empty
the Purge bottle when full. All of these containers have automated detectors on them so the system will alert the
Operator when needed.

Pen Capping Station

Image 0-1

Capping Station Detail

Image 0-2

Capping Station

Sled

Locking Handle

Ink Bottle

Flush Bottle

Purge Bottle

Image 0-2

Setting Time Defaults

9.1

The Raptor AMS or “Automated Maintenance System” is by design a self-cleaning and self-maintaining system as the
name implies. The Ink bottle, Flush bottle and Purge bottle are all in line and active inside the system control cabinet.
The Print Head Purging or “Cleaning” as it is referred to on this system will occur automatically at timed intervals you set
and save to the system default. From that point on the system will automatically clean the Pens at the predetermined
times. This system also allows you to manually interact and initiate a clean cycle at any time then automatically return to
the beginning of the default time cycle.
To set the defaults you want your system to have, perform the following:
Step 1
Run the Raptor 6 Software and set the purge time by performing the following:
A.
B.
C.
D.

Bring the Raptor 6 Software on line. (Auto Clean Time can be set in the “Eagle AMS Pen Maintenance Menu”)
In the Main Menu press File > System Setup, to open the System Setup Menu see image 1-1
In the “Maintenance” section of the System Setup Menu, Select “Eagle AMS” see image 1-1
Press “Pen Maintenance” to open the maintenance menu shown in image 1-2

Step 1-B

Step 1-C
#1=Eagle
AMS

Image 1-1

Step 1-D

#1=Eagle AMS

Image 1-2

A. Set Quick Clean time in Minutes, the Default range is 10 to 600 minutes. In most cases a setting of 60 to
120 minutes is optimal. To set the time simply click on the “Auto Mid-job Quick Clean Timeout” box
and type in the number of minutes you what the Clean cycle set, then press “enter” on the key board or
the “Done” button on the Eagle AMS Pen Maintenance menu, see image 1-3. The system will not
initiate a Quick Clean while printing, however once the time cycle has been met or exceeded the first
time the systems stops printing a “Quick Clean” cycle will automatically begin.

Using the mouse, click here
to set the Time value with
the key board for the Quick
Clean timeout, then press
the “Done” button in the
menu or the “enter” key on
your key board

Image 1-3
64

9.2

Setting Ink Volume

The amount of ink used in each Quick Clean Cycle can be selected from three (3) preset defaults found in the
Eagle AMS Pen Maintenance menu. The climate and altitude your system is operating in should be considered
when making this selection. To choose between the three (3) presets found in the Eagle Pen Maintenance Menu
for the automated quick clean cycle go to the “Purge Going into Print Mode” section, place the cursor over the
selected default you wish to choose and left click on it. To set the ink amount used for manual Purges and
Primes go to the “Purge / Prime” section , place the cursor over the selected default you wish to choose and left
click on it, see image 2-1

Set Ink Volume for
Automatic Purge going
into Print Mode

Set Ink Volume for
Operator manual Prime
or Purge

Image 2-1

9.3

Cap Setting &Maintenance

The Pen Cap of the Eagle AMS operates automatically for wiping the pens after purging or priming as well as capping the
pens when printing has stopped. The actual time delay for when the pens are automatically capped depends on the
default setting you enter.
First a time setting to automatically recognize “Idle” time in Print Mode must be established before the system will go
into “Stop Mode”. Then an elapse time for the duration of Stop Mode must be entered before the automatic quick clean
cycle will begin.
To enter these times perform the following:

Step 1
Run the Raptor 6 Software and set the Cap time by:
A. Bring the Raptor 6 Software on line. (Idle Time and Cap Time can be set for best performance in the
“Eagle AMS System Menu”)
B. In the Main Menu press File > System Setup, to open the System Setup Menu see image 3-1
C. In the “Idle Time In Print Mode” section of the System Setup Menu, set the time in minutes by pressing the Up /
Down arrow buttons, see image 3-1
D. In the “Time In Stopped Mode” section of the System Setup Menu, set the time in minutes by pressing the Up /
Down arrow buttons, see image 3-1
(Note: The factory set default time of 15 minutes for “Idle” time and 15 minutes for “Stopped” time is ideal for
normal operation in most climates.)

Step 1-B
Step 1-C

#1=Ea
Step 1-D

Image 3-1

When it becomes apparent, by diminished print quality, that the Capping Station needs to be replaced perform
the following:
Step 1
A. Run the Raptor 6 Software and open the Eagle AMS Pen Maintenance menu as discussed in Section
One, Step 1 B through D.
B. Press the “Uncap” button in the Pen Maintenance menu, see image 3-2. This will move the Capping
Station to the far right.

Press the “Uncap” button to
move the cap and wiper
pad out from under the Pen

Image 3-2

C.
D.
E.
F.

( ! Caution: As a safety precaution, ware latex gloves at this time)
Pull the lock out until it clears the collar and turn it counter clockwise to unlock the cap from the sled,
see image 3-3.
Gently lift the capping station out of the sled just enough to gain access to the hose connection see
image 3-4.
Disconnect the “Purge” hose by turning the fitting counter clockwise while supporting the elbow side of
the connection on the cap, see image 3-5
Once the old capping station is removed the excess ink can be cleaned out of the sled using Isopropyl
Alcohol or Denatured Alcohol, see image 3-6.

Pressing the “Uncap” Button as indicated in
Step 1-B, will move the sled to the far right
position

Pull the Lock Handel out just past the collar
and turn it counter clockwise to un-lock

Image 3-3

Lock Handle shown in the
“Un-Locked” position
Gently lift the Capping Station out of the Sled
just enough to gain access to the hose fitting
Image 3-4

Hold and support
the fitting on the
“Elbow” side of the
connection

Turn the lock side of the
Purge hose fitting counter
clockwise and pull the
connection gently to
disconnect it.
(Note: Wipe any access ink
off the Pure hose fitting in
preparation for installing the
new Capping Station)

Image 3-5

Clean out access
ink before
installing the
new Capping
Station

Image 3-6

Clean out old ink from the fitting to ensure a good seal to the new Capping Station

Install the new Capping Station in the reverse order the old one was removed.
A. Connect the Capping Station Purge Fitting the Purge Hose Fitting. Make sure the hose is routed under
the screw rod and pressed firmly into the relief in the sled, see image 3-7.
B. Press the new Capping Station into the sled and turn the locking handle clockwise to secure it, see image
3-8.

Gently press the new
Capping Station into
the sled. Route the
purge hose into the
relief in the sled

Connect the Purge Fitting, turn it
clockwise to lock
Image 3-7

Turn the lock handle clockwise to secure the new
Capping Station in the sled. The handle should snap
forward when properly aligned

Image 3-8

9.4

Eagle AMS Status Notification

The Eagle AMS Print System will present different notifications indicating the print head status while in Quick
Clean Mode as well as warnings. These are as follows:
Image 4-1 depicts an error warning box indicating to “Stop Printing” before Exiting Software

Image 4-1
Image 4-2 depicts Cleaning for an Operator Initiated Quick Clean command.

Image 4-2
71

Image 4-3 depicts the Eagle AMS is actively Capping the print head and warns “Do Not Turn Off Power”

Image 4-3

Image 4-4 depicts the Eagle AMS print head is actively “Capping”

Image 4-4

Image 4-5 depicts an operator initiated “Quick Clean” command while a piece was under the print head

Image 4-5

9.4

Installing Ink & Flush Bottle

The system will indicate the level of ink in the main screen as shown in image 5-1. The system well also
indicate when it’s time to replace the Flush Bottle

INK LOW

Replace the Ink Bottle
when “INK LOW” is
indicated here

Image 5-1

FLUSH
LOW

Replace the Flush bottle
when “FLUSH LOW” is
indicated here.

Image 5-2

To replace the ink bottle and / or Flush bottle when indicated by the system perform the following:
Step 1
A. With the system in “Idle” mode open the door to the Main Control cabinet.
B. Press the retaining lock at the pump coupling, see image 5-3.
C. While the retaining lock is pressed lift up the empty bottle and remove it from the cabinet.
!
(
Caution: Do not squeeze the empty bottle while removing it. Small amounts of fluid may still be present
at the nozzle that could drip out into the cabinet.)

Lift bottles up out of pump
coupling

Press retaining lock
to remove bottle

Image 5-3

Press the retaining lock and insert
the Ink / Flush Bottle while the
retaining lock is open. It will return
to the lock position automatically
when the new bottle is properly
seated

Image 5-4

9.5

Emptying the Waste Bottle

The Waste Bottle is monitored by sensors. The Eagle AMS system will display an indication on the main screen
when the container is full, see image 6-1
WASTE BOTTLE
FULL

Empty the Waste bottle
when indicated here.

Image 6-1

To empty the Waste Bottle perform the following:
Step 1
A. With the machine in “Idle” mode, open the door of the Control Cabinet.
B. Disconnect the drain hose by pressing the retaining lock to release the hose fitting,
see image 6-2. (Note: Fitting style may vary from straight to right angle. Both styles are shown in this
publication)
C. Position the drain hose out of the way. (Note: Place a Kimwipe around the fitting once removed to
contain any drips that may occur)
D. Lift the Waste Bottle out of the cabinet and empty it.

Lift to disconnect
the fitting

Open
Door

Press Retaining Lock
Image 6-2

Lift the Waste Bottle up
and out of the cabinet

This sensor detects the presence of the Waste
Bottle. Use caution not to hit it when removing the
waste bottle.
Image 6-3

Once the Waste bottle is out of the cabinet, the sensor, depicted in image 6-3 will no longer detect the waste
bottle. The Missing Waste Bottle status will appear on the Main screen as shown in image 6-4.

WASTE
BOTTLE
Screen indicating the
missing Waste Bottle

Image 6-4

Once the Waste Bottle has been emptied and returned to the carriage in the control cabinet, the sensor will once
again detect the presence of the Waste Bottle and the status display will return to “Idle”

Raptor_Eagle_AMS_Operator Man Raptor Eagle AMS Operator

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