SDUser Guide

User Manual: SDUserGuide

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SD Range
Installation and
Operation Guide
Dedicated Micros ©2007
2
SD Range
Whilst every attempt is made to ensure these manuals are accurate and current, Dedicated Micros reserve the right to alter or

Contents
Introduction3
Features4
Important Safeguards5
Installing the Unit7
Installation10
Remote Control12
21
Status22
General23
Cameras24
Schedule26
Recording27
32
Alarms35
Activity38
Serial43
Audio44
Text45
Admin47
Maintain49
Demos50
Help51
Unit Operation52
Event List58
Copy Menu60
62
Appendix A66
Appendix B67
Appendix C69
Dedicated Micros ©2007 3
SD Range
Introduction
What is …
SD Range ?
A comprehensive, digital recording solution, the SD Range allows customers to improve the
functionality of their CCTV solution without increasing their budget.Offering either JPEG or
MPEG-4 recording at scalable quality settings in PAL or NTSC format, the SD Range provides the
user with both high quality video images and minimum storage consumption.
Available with either 8, 12, 16 or 32* camera inputs and offering telemetry control, the SD range has
built in Alarm functionality and onboard Activity detection software. The MultiMode recording feature recording feature
enables different recording rates, resolutions and compression formats to be set across scheduled,
normal, and alarm modes for each individual camera.
Its size and design enables it to be an ideal desktop solution, a perfect replacement for an existing
VCR/Mux installation, or an outstanding rst-time CCTV solution.
The user interface has a colour coded ‘Softkey’ interface and the conguration menus are common
to both the local monitor and web interface, making for easy set-up and operation.
The SD Range includes both an integrated CD-R Writer and USB ports for video archiving. The unit
also offers integrated text support, allowing users to connect with cash registers in retail applications
to monitor Point Of Sale (POS) locations. Capturing and associating video with the relevant text
information allows the user to search video footage by time, event, and text data to provide evidence
of fraud or to aid identication of regular offenders.
Among the many other features included as standard on the SD Range are; multiway display, picture
in picture viewing, remote monitoring using NetVu ObserVer, which uses DM’s unique TransCoding
capabillities to provide uent live and replay images, plus Dedicated Micros’ trademark plug and play
set-up with a user-friendly interface to keep installation and operator training to a minimum.
With telemetry control of up to 32 cameras, including coax telemetry, control of dome cameras,
audio recording and activity detection. The SD Range is the ideal product for single site and small to
medium sized businesses wishing to deploy a fully functional digital recording solution.
* 4 camera input model available after future development.
For further information, please visit the website:
www.dedicatedmicros.com
or contact customer services in your region.
Dedicated Micros ©2007
4
SD Range
Features
• 8, 12, 16 or 32 camera input options ( 8, 12, 16 or 32 camera input options (4 camera input model available after future
development)
 
• Telemetry support (Coax & Serial) Telemetry support (Coax & Serial)
         
         
• MultiMode

       
        
• Built in activity detection Built in activity detection
      
               
memory
      
• Alarm Inputs & Outputs Alarm Inputs & Outputs
        
• BS8418 compliant BS8418 compliant
• Text support and text search features ideal for retail installations Text support and text search features ideal for retail installations
    
        
Design of the manual
The manual has three parts:
 
 
 



Dedicated Micros ©2007 5
SD Range
Important Safeguards
Read Instructions

Power Sources


Servicing
Do not attempt to service this unit yourself as opening or removing covers may expose you to


Ventilation








Lightning Strike


Regulatory Notes and FCC and DOC Information
(USA and Canadian Models Only)



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







Dedicated Micros ©2007
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SD Range



CE Mark




Laser


 

• To prevent exposure to laser emanations (harmful to the eyes), do not attempt to

Dedicated Micros ©2007 7
SD Range
Installing the Unit
Before you start
Check the contents of the box
The following items are included in the box:

• SD DVR (either 8, 12, 16 or 32 input)
• IR Remote Control (x 2)
• IR Remote Control Extender
 
 

Note: Before installing the SD DVR, carefully read all Safety Instructions and the following
information on where the unit should be located.
Choosing a location for installation
 

 
 
• Ensure the IR receiver on the front of the unit faces the operator position, and is not
more than 10 feet (3

 
 

 

 

 
 

Electrical Connections
Please ensure the following are available and have been tested prior to the installation:
• Mains point
 
 
 
 

Dedicated Micros ©2007
8
SD Range
Quick Overview Of Default SD Record Settings
SD units provide out of the box:
High performance recording on ALL cameras with minimal conguration.
Consistent recording duration and smooth motion video per camera regardless of the number of
cameras.
The product range has Normal, Medium and Low record rate models.
Normal

Medium

Low

Complete Flexibility








Note: It is the Installer/Owner’s responsibilty to ensure that the record duration is set to the
necessary requirements of the application.
MultiMode Recording
The unit supports MultiMode recording, which is a storage technology developed by Dedicated
Micros. This offers the ability to set different recording rates, resolutions and compression formats
across scheduled, normal and alarm modes for each individual camera.
By varying the quality, bit rate and le size of the recorded images, the MultiMode function can
increase recording capabilities of the unit.
MultiMode offers:
 
 
 
 
 

Differences between MPEG-4 and MJPEG(JPEG)




Dedicated Micros ©2007 9
SD Range



MPEG-4 is used primarily to compress audio and visual (AV) digital data (moving images and




















Note: Dedicated Micros recommends using MPEG4 as a background recording setting; switching
to MJPEG on event or alarm.
Dedicated Micros ©2007
10
SD Range
Installation
Front Panel connections
Data
 
internal unit
 
 
 
 
 
 
 
 
Rear Panel connections
32 Input model
16 Input model
12 Input model
Dedicated Micros ©2007 11
SD Range
8 Input model

Video

 
             
MON B Spot Monitor outputMONIOONITOO
Audio
          input
 
    
 
Note: The 32 input model has two Audio IN / Audio OUT connections.
Data
 
 
 
    
 
 
 
 
 
Power
 
Alarms and relays
 
Range of Alarm states are
 
 
 
 
 
Dedicated Micros ©2007
12
SD Range
Remote Control
The IR Remote Control offers all the control functionality traditionally available via front panel
navigation.
Button Guide
Key Function

 
 

 
 
Toggle the speed of PTZ camera
 

 
 
 

 
 
This 
operation to focus or iris functions
 
 
 
 
carry out auxiliary actions on a PTZ
 

 

 
Dedicated Micros ©2007 13
SD Range

  
  

  

  

  
How to navigate the pages
Using the IR Remote Control
















Using a USB Mouse or the webpages



Dedicated Micros ©2007
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SD Range
Note: A selected item in the drop down list will appear highlighted.


Dedicated Micros ©2007 15
SD Range
Installing the SD Unit
This procedure shows the sixteen camera input version.
Step 1 Connecting Video



Step 2 Monitor

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SD Range
Step 3 Connecting Audio



* 32 input model supports two channels of bi-directional audio, 8, 12 and 16 input models
support one.

     
  
  
           
 
Note:Note: The Audio ouptut can be congured as a challenge output or as a replay output.
Step 4 Connecting to the Network




Dedicated Micros ©2007 17
SD Range



3Step 5 Relays
KEYBOARD
USB
NETAUDIO
IN
VID 1
MON
B
VID 2VID 3
SERIAL 1
SATA1
SERIAL 2 PTZ
OUT
SATA2
A
VID 13
VID 8
VID 6
VID 4VID 5VID 7 VID 9 VID 10VID 12
VID 11 VID 14 VID 16
ALARMSRELAYS
POWER
B
B
B
B
B
B
B
B
B
B
B
B
B
B
B
B
B
Pin 4 Relay 4 Signal
Pin 3 Relay 3 Signal
Pin 2 Relay 2 Signal
Pin 1 Relay 1 Signal
Pin 6 Relay 1 Signal
Pin 7 Relay 2 Signal
Pin 8 Relay 3 Signal
Pin 9 Relay 4 Signal
RELAYS

Relay Connector
Pins Connection
1 & 6 Relay 1 signal
2 & 7 Relay 2 signal
3 & 8 Relay 3 signal
4 & 9 Relay 4 signal
Step 6 Alarms






Dedicated Micros ©2007
18
SD Range
Relay Connector
Pin Alarm Input Connection
1 - 17 1-17
18-25 Earth Common
End Of Line Circuitry









Step 7 Connecting Serial Ports

 
 
Note: Telemetry cameras should be connected to Serial 3 and 4. Text data can be retrieved from
any serial port.
Dedicated Micros ©2007 19
SD Range
RS232
RS485

Step 8 Connecting a Keyboard


Note: Refer to the Unit Operation section of this manual for further guidance regarding the
supported keyboards.
Step 9 Connecting Dennard 2060 & 2040 Domes







Dome Cable SD Serial Connector
 
Green 9 TX-
Dedicated Micros ©2007
20
SD Range
Step 10 Connecting Power



 RF
Dedicated Micros ©2007 21
SD Range
Conguring the Unit
The unit can be congured either on the local monitor or over the network using a PC with Internet
Explorer or similar browser. Both methods have identical interfaces.
Accessing the menus on a local monitor
 

Note: If the IR Remote Control does not open the menu, press the DVR button on the Remote to
make sure it is in DVR mode, then press the MENU button again.


Accessing the menus on a PC web browser
Locating the Unit IP address
The IP address of the unit is required to access these pages. The SD unit’s IP address can be
identied from the local menu pages. Using the local monitor, press the MENU button and then
navigate to the Network menu to nd the DHCP assigned IP address.
If DNS is not to be used, it is important to set a xed IP address so that the same URL can be
entered to contact the unit every time.
If a permanent IP address is not assigned to the unit, it will attempt to contact the DHCP server
every time it starts up. If for any reason, a DHCP server cannot allocate an IP address to the unit,
the encoder will use a default IP address. It is recommended that DNS (Domain Name Server) be
used as assigning a name makes it easier for a remote user to locate the unit.

Accessing the Conguration Web Pages
The unit can be congured using on the on-board web pages. To access these:
 

 
 

Dedicated Micros ©2007
22
SD Range
Status
This page shows the general information about the unit, including the version of software installed
and the adopted video standard.


Note: Any changes made on the web pages are automatically saved when the page is closed.
To ‘manually’ save changes, select the Save button. Use the ‘Cancel’ button to exit a page
without saving any changes made.
Note: The Save button is only displayed when accessing the menus via the web interface.
Note: Some pages may be displayed differently on the web browser than the local monitor.
Dedicated Micros ©2007 23
SD Range
General
This page enables conguration of the time, date, local region and language used to display text.

 
unit currently supports  languages (English, French, Italian,

 
 
 

 

 

 
 


 

Note: Any changes made on the web pages are automatically saved when the page is closed.
To ‘manually’ save changes, select the Save button. Use the ‘Cancel’ button to exit a page
without saving any changes made.
Note: The Save button is only displayed when accessing the menus via the web interface.
Dedicated Micros ©2007
24
SD Range
Cameras
This page allows the connected cameras to be congured.
 

 



Note: If a camera title is entered via the local monitor, an on-screen virtual keyboard will be
displayed to aid text entry.
Telemetry If a Dome or PTZ camera is used; the appropriate control protocol

 
 


 
 
 
 



 

Note: Any changes made on the web pages are automatically saved when the page is closed.
To ‘manually’ save changes, select the Save button. Use the ‘Cancel’ button to exit a page
without saving any changes made.
Note: The Save button is only displayed when accessing the menus via the web interface.
Dedicated Micros ©2007 25
SD Range
Advanced
The Advanced button on the cameras page will access the Advanced settings page, allowing more
of the camera settings to be edited.
 

 





 
 
 


 
 
 
 
 


 
 

Dedicated Micros ©2007
26
SD Range
Schedule
The SD DVR recording quality is controlled by three factors; the time of day, the quality of image that
has been set to record during that time, and whether the unit is in alarm. These factors combine to
produce a recording prole. Each of these parameters can be adjusted individually. The schedule
conguration can also be used to determine when the alarm contacts are active on the unit.
This page allows the schedule settings on the unit to be edited.
 

 

 
 

 

(refer to Recording - Advanced)
 

 

using 
Note: Use of a Keyswitch precludes the use of schedules.
 


 

Dedicated Micros ©2007 27
SD Range
Recording
The SD has a range of pre-dened congurations available As standard the unit can record at 5pps
MPEG4 and at a duration of 7, 14, 30 or 60 days (the default is 14 days). Alternatively the unit
can be congured for 1pps JPEG recording on each camera or can be congured for MultiMode
operation so that it switches from 5pps MPEG to 5pps JPEG on Event (Note that this will result in
the record duration being determined by the amount of time the unit is in alarm). The Apply button
updates the system record duration calculator which calculates the actual duration capable of being
held on the drive. If specic requirements are needed on a camera, the Advanced conguration can
be used to congure the exact requirement.
 

 

MultiMode
 

 


 (see later)
 (see later)
 


 

Dedicated Micros ©2007
28
SD Range
Advanced Settings
C
 
 

           

 
schedules are applied and the camera is operating under Normal

            


 

 





 
  (see later).
 (see later)
 


 

Dedicated Micros ©2007 29
SD Range
Transmission
The NetVu Connected remote viewing software (NetVu ObserVer) will use the settings congured
on this page as the defaults for JPEG & MPEG; High, Medium and Low settings. The SD transmits
live images using JPEG or MPEG image formats utilising the soft codec architecture (VISP). The
SD features TransCoding which enables recorded JPEG images to be Transcoded to low bit rateTranscoded to low bit rate to low bit rate
MPEG4 for transmission over limited bandwith links. This is essential for efcient, ‘fast update’
remote viewing of recorded video in central monitoring applications. The SD can also TranscodeTranscode
from recorded high bit rate MPEG4 to low bit rate MPEG4.
MPEG4


 
352x256 & 176x128
 




 





 (see
below)
 


 

Dedicated Micros ©2007
30
SD Range
Record Options
 
 
 
recorded images must adhere to legislation on retaining images

Warning: All images older than the selected timed expiry will no longer be available.
 
 
 




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 

 
 
 

 

Dedicated Micros ©2007 31
SD Range
Manual Image Protection
From Enter the date and start time for the period containing the
 
 
 
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Note: It may take some time to add protected images to the list.
 
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 
 
Note: It may take some time to remove protected images from the list.
 
 
 
 
 

Dedicated Micros ©2007
32
SD Range
Network
This page allows conguration of the network settings for the unit. Note that the unit is initially
congured for DHCP.
 
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 
 
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 
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 
 

Primary DNS This is the primary DNS server IP address for applications that are

 (see later)
 
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 
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 
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 
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Email Settings
Mail Server This is the IP address or URL of the SMTP Server that the e-mail
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Recipient address This is the e-mail address and display name of the intended
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 
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 
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 
 
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Bandwidth Selection
Type This option ensures the speed of the data from the unit matches
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 
 
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
 

 (see Network)
 
 
 
 

Dedicated Micros ©2007 35
SD Range
Alarms
This page allows conguration of the alarm settings. For hardware installation information, refer to
‘Installing the SD DVR’.

The alarms are associated with cameras by default. There is a panic alarm available using the panic
button on the remote, or on a connected SD keyboard. This will put all cameras into alarm recording.
There is also a contact alarm that is congured as a keyswitch via Alarm input 17.
Alarms support tamper proof detection to detect short circuit, open circuit and contact closure.
 

 

 




EOL contact The End Of Line (EOL) is part of the advanced alarm feature andThe End Of Line (EOL) is part of the advanced alarm feature and



mode (refer to ‘End Of Line Circuitry’ in the ‘Installing The SD’
section)
  The primary



 

 
 
Dedicated Micros ©2007
36
SD Range
 



 






 



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 
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 
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 
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 
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 
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 
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 
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 
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Global Alarms
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 
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



 
 


 

Dedicated Micros ©2007
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Activity
This page allows conguration of the activity detection settings.

The unit can detect changes in the image received from a camera. This detection can be rened to
specify certain areas of the image using an overlay grid. This grid can be edited.
 
 

 
 
 
 
 
 
Note: When setting the sensitivity it is recommended that an Activity test is run to ensure the
correct sensitivity is selected.
 
 
Select the sensitivity level to suit the camera location:
 



 


The sensitivity levels are:
 
 
 
Dedicated Micros ©2007 39
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 
 
Display activity area Use this option to test and tune the sensitivity and activity grid



 
 


 
 
 
 
 
 
 
 
 
 
 
 Use
 
 
 

Dedicated Micros ©2007
40
SD Range
Activity Grid
The alarm detection area can be edited via the Activity Grid. The Activity Grid can be used to
exclude areas where there may be continuous movement (i.e. trees or bushes) which lead to
false triggers. The camera view can be overlaid by a grid of up to 16x16 cells. Each cell can be
individually enabled or disabled.
Select a camera via the Activity Detection screen, then select the Edit Grid option (Red Softkey).
Use the up/down/left/right Directional buttons to navigate between cells. To add cells, press the OK
button on an area of the image that does not presently contain any cells. A cell will be added. Use
the Directional buttons to add more cells. When the required number of cells have been added,
press the OK button again. If cells need to be removed, highlight a cell and press the OK button.
Use the Directional buttons to move around the image deleting other cells. Press the OK button
when all required cells have been deleted. If only a small area of the camera view may be subject
to false triggers. Use the Default_grid feature (Yellow Softkey) to ll the screen with a full 16x16 cell
grid, then highlight the required cell(s) to be removed via the OK button.
 
 
 

 
 
 
 

Dedicated Micros ©2007 41
SD Range
Remote Alarm Reporting
 

 



 


 


 



 

 


Tamper reporting The unit supports Tamper alarm inputs, if a tamper is detected,


 

 

 

Dedicated Micros ©2007
42
SD Range
 



 

 



Dedicated Micros ©2007 43
SD Range
Serial
This page allows conguration of the two Serial ports on the rear of the unit. For installationFor installation
information, refer to ‘Installing the SD DVR’.
 
 


Mode, Baud Rate, Parity, Data Bits, Stop BitsStop Bits

Note: When a telemetry protocol is selected these settings will be set to the default to pre-
determined values for the protocol, and should not normally be altered manually.
 
 
 


 


Dedicated Micros ©2007
44
SD Range
Audio
The settings for any available audio stream can be edited on this page. For hardware installationFor hardware installation
information, refer to ‘Installing the SD DVR’.
Audio Input
 
 



 
 
Client audio input 


Record challenge 
 


 
 
 
 
 
 
 


Dedicated Micros ©2007 45
SD Range
Text
The SD DVR can handle POS text data within the unit. This menu enables control of the data, how
it is displayed on the monitor and recorded on the DVR. Dedicated Micro’s can provide a range of
text solutions for Retail, ATM or other applications, for details on how to use Text to enhance your
security and video management system, talk to your DM Sales or Technical support contact.
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 
 
 


Width of lines

 
 
 
 
 
 
 
 
 
 
 


 
Cancel (Purple)
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
 

Dedicated Micros ©2007
46
SD Range
Display
This page allows conguration of the Monitor settings.
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             


 

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
             


 
 
 


 

Dedicated Micros ©2007 47
SD Range
Admin
The unit can protect access to the conguration options by setting passwords. These can be set
individually for access to the menus and access to the recorded data.
 
 



 
 

 
Dedicated Micros ©2007
48
SD Range
Local Admin Passwords
Please note that if the Conguration pages are accessed via the local monitor GUI, the menu screenlocal monitor GUI, the menu screen
shown below will be displayed.
             



            






Dedicated Micros ©2007 49
SD Range
Maintain
This page can be used to view the software details the unit is utilising. The unit can be shut down
and reset from this point, while all settings can be returned to their original factory release state via
the Default button.
 
 
 
 
 
 



Note: The Upgrade button is only available via the Local monitor menu.
 

 
 

Dedicated Micros ©2007
50
SD Range
Demos
The Demo section details several short tutorials on how to carry out common procedures via the IR
Remote Control.



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Help
The Help section provides quick and easy guidance to currently displayed menu screens.




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Unit Operation
The SD unit can be operated using the enclosed IR Remote Control, via the optional keyboard or
using a USB mouse.
Using the IR Remote Control
By default, the Keyboard/ Remote Control will be in “DVR” mode. If the unit does not respond to
commands from the Remote Control, pressing the “DVR” button will always return the Keyboard/
Remote Control to “DVR” mode. Pressing the “TV” button will switch to “TV” mode and send codes
understood by common television sets (when pre-programmed to do so; see Appendix B).
Pressing any of the coloured Softkeys at any time will display the ‘coloured’ keys rst and then
access the equivalent ‘coloured’ option displayed in the menus.


Using the Optional touch keyboard
The unit can also be controlled using either the optional; DM/KBC1 or DM/KBC2 keyboard. This is
connected via the KBD connector on the rear of the SD and provides the same control functions as
the Keyboard/Remote Control.
DM/KBC1 Keyboard
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DM/KBC2 Keyboard
Note: Not all buttons detailed below are relevant for both models of keyboard.
  






For future use

Forces all the cameras to record in alarm mode for three minutes, or until

Displays the archiving options
Live mode - No functionality



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







Opens the GOTO menu








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








Instructs the selected telemetry camera to automatically pan (on cameras


Pan and tilt control for telemetry cameras



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Softkey Guidance
The IR Remote Control, KBC1 and KBC2 have a common user interface to control the SD. In
addition to the direct action keys (rewind, fast forward etc.), there are coloured Softkeys that are
context sensitive and enable rapid access to required functions.
To bring up context sensitive Softkey functions at any time, press any of the coloured keys on the
keyboard or IR Remote Control.
To select cameras



Electronic Zoom

 
Note: Electronic zoom is possible on Dome cameras, however the unit must be in Live or Replay
mode ( not Telemetry mode - TELEM (displayed in the status bar).)
To control PTZ dome cameras



Note: To zoom in with the camera, use the Zoom IN button.





   


To select Multiscreen


Dedicated Micros ©2007 57
SD Range

To change the camera in a specic segment of a multiscreen:




To select a Sequence





To control a spot monitor



To Copy cameras to an archive

To Investigate events

Dedicated Micros ©2007
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Event List
Alarms and activity detection are tagged and stored in the Event list for easy retrieval along with
System events such as system start data and camera fails. Each event is labelled with an event type
(alarm, activity or system) and its time and date. To view an event from the Event list:
 
 

 

 
 
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Event Search Filter





Alarm - Red
Activity - Green

Play an event back full screen

Copy Events To The Archive List



Start a new search

in the Event Search Filter menu
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Copy Menu
Copy Images to CD or USB device
Using the Copy Menu
Images and events can be copied to CD or USB Media for reviewing remote from the unit for
evidential or monitoring purposes.

 


 
Using the Copy option during Playback



 

 


 

 
 
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Using the Copy option within Event list

 
 
 
To Copy Events/Images to CD
 
 
 
 


Please Wait
 
LeadIn
Writing
Verifying
 
To Copy Events/Images to a USB Device
 
 
 
 
 

Note: The SD range will support most USB Flash and USB HDD media for export, a summary of
known supported items is displayed in Appendix C.
Selecting/Deselecting Copy items
 
 

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Problem Solving
This is a list of common problems encountered using Digital Video recording technology in a CCTV
environment; and suggested solutions for each scenario.
I keep getting two alarms for one event. How can I prevent this ?
A pulse extension extends the trigger period to avoid double alarm triggers from occurring, i.e. If a second trigger
occurs on the same alarm input within the pulse extension time period, the unit will not create a new event.
Answer 

My images are feint/dark ?
Ensure the camera has been set up correctly. Signals from the cameras can be adjusted within the DVR to
compensate for a variety of conditions. The contrast can be altered.
Answer 

Also 

How do I identify which unit I am viewing over a network ?
Each unit can be allocated a relevant 20 character name to identify the unit to the Operator or System
Administrator.
Answer 
How do I make sure I delete images after a certain time period ?
Images recorded onto disk can be made unavailable after a user-dened number of days and hours. This is
designed to help operators comply with legislation on the retention of images for a set period of time. Once the
timed expiry has been set, all images older than the selected time will be no longer available.
Answer 

How do I protect images from being overwritten ?
It is possible to protect images stored on the unit hard drives. These images will not be overwritten.
Answer 

How do I see all system alarms, failed cameras, the amount of available storage and
earliest protected recording on my unit ?
All of these parameters are available via the Status Page. This should be checked every day to ensure the system
is operating well and there are no obvious imminent problems.
Answer 
There is no response from the unit when I try to navigate the menus
Most likely solution is that the unit is in spot mode (the word SPOT will be displayed on the bottom of the screen
and the SPOT LED is lit).
Answer 
The cable could have been connected incorrectly.
Answer 
I cannot select a specic camera
Answer 
Answer 
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Cannot display any other cameras apart from the one currently displayed
Answer 
I have a white screen with a selected camera and an image displayed of a ‘crossed out’
camera
The camera has failed.
Answer 

All of my cameras are being displayed in monochrome
Answer 
Answer 

Answer 
I have a single camera being displayed in monochrome
Answer 
My camera image is either too bright or too dark.
The solution can either be a hardware or software issue.
Answer 
Answer 
My unit is not recording.
Answer 

Answer 
Answer 

I have a specic camera that will not record
The most likely solution is a conguration error in the system setup.
Answer 
I have no serial or co-axial telemetry control
The most likely solution is a conguration error.
Answer 
Answer 
I have no serial telemetry
The most likely solution is a communications error
Answer 

Erratic camera movement/camera moves on its own
Over time, the calibration between the joystick and unit could deteriorate
Answer 


Dedicated Micros ©2007
64
SD Range
Telemetry works when using the keyboard but not over the LAN/Internet
Signals from the unit are being interrupted or blocked’
Answer 
I cannot playback the recorded CD on my DVR
Recorded CDs and DVDs can only be played back on a Windows based PC.
Answer 
I get a message ‘No CD in requested device’ message, yet there is a disk in the drive
Disk may be dirty, scratched or not blank.
Answer 
I get a message ‘Nothing to Archive’
No images have been recorded during the times you have selected to be archived to disk.
Answer 
My audio works live, but is not being recorded
Live feed means the physical connections are correct, therefore it is probably a conguration error.
Answer 
Audio can be heard on a PC connected over a LAN, but not over a WAN or the Internet
There is a rewall conguration problem.
Answer 
Audio recorded is too quiet
The audio feed signal is too low.
Answer 
I cannot nd my unit on the network, it cannot be connected to or even ‘pinged’
Network connection problems can be difcult to diagnose due to the nature of network connections. There are a
few common solutions presented below.
Answer 

Answer 

Answer 
I cannot connect to the unit with Internet Explorer, but the unit can be pinged. I can
even connect with NetVu Observer
Answer 

Why does my unit keep timing out.
Answer 

What is the username and password when trying to enter conguration options?
Answer dmweb



Dedicated Micros ©2007 65
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Alarms inputs and/or Activity are not being registered or logged.
Answer 

I was performing a walktest and the unit stopped sending alarms.
There is a feature that will disable a repeatedly tripping contact. If this has been activated, it can effect walktests.
Answer 
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66
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Appendix A
Alarm & Relay Pin Outs
Using Serial Ports
It is possible to connect a variety of telemetry cameras to the unit, using the following table as a
guide to the serial port connections.
15
6 9
RS485 Connectivity (2 wire) (Serial 3, 4)
Pin Description
 
9 RS485 - (B)
RS232 Connectivity (Serial 1, 2)
Pin Description Desc
1 Data Carrier Detect DCD
2 Receive Data RX
3 Transmit Data TX
4 Data Terminal Ready DTR
5 Ground GND
6 Data Set Ready DSR
7 Ready to Send RTS
8 Clear to Send CTS
9 Ring Indicate RI
RS232 Connectivity (Serial 3, 4)
Pin Description Desc
2 Receive Data RX
3 Transmit Data TX
5 Ground GND
7 Ready to Send RTS
8 Clear to Send CTS
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Appendix B
Using the Keyboard/RC Interface Control To Control A Common
Television Set
To use the Keyboard/RC Interface Control as a common television remote handset, it is necessary
to input a code specic to the relevant television. Below are detailed the procedures to follow and a
listing of the codes associated with common television brands.
How to Program The SD IR Remote Control
 
 
 

 
 
 


 



 
Codes Relevant To Common Televisions.
TV Brand Code(s)
 

 

 
Bang & Olufsen 2000
Bauer 2617
 
Binatone 2003
 
 
Brother 2610
 

 

Goldline 2498
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Technics 2043
 




CO
Dedicated Micros ©2007 69
SD Range
Appendix C
Unit Specication
LANGUAGES

SUPPORTED USB DEVICES






CAMERAS



MONITOR VIEWING
Main monitor:


Spot monitor:


ACTIVITY DETECTION




ALARMS & RELAYS



AUDIO



Connections:


SEARCH AND PLAYBACK
 
 
 
 
MultiMode RECORDING
MultiMode

RECORDING



Dedicated Micros ©2007
70
SD Range
EVENT COPYING


TEXT SUPPORT


NETWORKING CAPABILITIES


KEYBOARD/RC INTERFACE CONTROL

OPTIONAL KEYBOARDS

 
 
TELEMETRY


• Dedicated Micros Serial
 
• Baxall C
 
 
• Ernitec
 
 
 
 
• Pelco C
 
• Samsung
• Sanyo
• Sensormatic
 
• Vantage
 
• Vicon
• Vista
COLOUR RESOLUTION




COMPRESSION




Dedicated Micros ©2007 71
SD Range
SD RANGE DATA



TEMPERATURE RANGE
5 - 40°C
RELATIVE HUMIDITY

UNIT DIMENSIONS

Dedicated Micros ©2007
72
SD Range
Dedicated Micros ©2007 73
SD Range
Dedicated Micros ©2007
74
SD Range
Notes
Dedicated Micros ©2007 75
SD Range
Index
 21
Accessing the menus on a local monitor 21
 21
Activity 38
Activity Grid 40
Admin 47
Advanced 25
Advanced Settings 28
Alarm & Relay Pin Outs 66
Alarms 35
Alarms and relays 11
Appendix A 66
Appendix B 67
Appendix C 69
Audio 44
 64
 34
Cameras 24
 7
Choosing a location for installation 7
 67
 8
 21
Copy Events To The Archive List 59
Copy Images to CD or USB device 60
Copy Menu 60
Data 10
Demos 50
Design of the manual 4
 8
 52
Electrical Connections 7
Electronic Zoom  56
Email Settings 33
 63
Event List 58
Event Search Filter 59
Features 4
Front Panel connections 10
General 23
 37
 13
 64
 62
 64
 63
I have no serial or co-axial telemetry control 63
I have no serial telemetry 63
Important Safeguards 5
Installation 10
Installing the SD Unit 15
Installing the Unit 7
Introduction 3

 65
Laser 6
 5
 48
Locating the Unit IP address 21
Maintain 49
Manual Image Protection 31
MultiMode Recording 8
 64
 63
 62
 63
 32
 59
 11
 5
 62
 8
Rear Panel connections 10
Recording 27
Record Options 30
Remote Control 12
RS232 19
RS485 19
Schedule 26
 61
Serial 43
Servicing 5
 56
 59
Status 22
To control a spot monitor 57
To control PTZ dome cameras 56
To Copy cameras to an archive 57
 61
To Investigate events 57
 57
To select cameras  56
To select Multiscreen 56
Transmission 29
Unit Operation 52
 69
 13
Using Serial Ports 66
Using the Copy Menu 60
 60
 61
Using the IR Remote Control 52

Common Television Set 67
 52
Ventilation 5
Video 11

 64
 64
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Chantilly, Virginia 20151 USA

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CA 90505, USA
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NSW 2154, Australia
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Singapore 536204
Dedicated Micros Middle East
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