SEP Hardening Licensing Guide
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Symantec™ Endpoint Protection (SEP) Hardening Application Isolation Licensing Guide 13 December 2017 Symantec Endpoint Protection Hardening and Application Isolation FOR SYMANTEC EMPLOYEES & AUTHORIZED SYMANTEC PARTNERS ONLY This document is intended to aid Symantec sales and channel partners in selling and quoting Symantec Endpoint Protection solutions and is to serve primarily as a reference guide on the licensing and service level options available. All pricing and SKUs should be obtained from the current appropriate regional price list. Symantec reserves the right to change this document at any time without notice. THIS DOCUMENT, AND ALL INFORMATION CONTAINED HEREIN, IS CONFIDENTIAL AND NOT FOR EXTERNAL USE OR DISTRIBUTION Contents Introduction ............................................................................................................................................................................ 3 Product Overview .................................................................................................................................................................. 3 Licensing Options: ................................................................................................................................................................. 4 How to Quote ......................................................................................................................................................................... 4 U F K Upgrades and Cross-grades .................................................................................................................................................. 6 D Evaluations/Trial/Demo .......................................................................................................................................................... 6 U F Maintenance Offerings and Other Services ........................................................................................................................... 6 Licensing Contacts ................................................................................................................................................................ 7 U F U F K D K D U F U F K D U F K D Symantec Endpoint Protection Hardening and Application Isolation Licensing Guide This document is for Symantec employees and authorized Symantec partners only. All pricing and licensing information is confidential and not for external use or distribution p. 2 Symantec Endpoint Protection Hardening and Application Isolation FOR SYMANTEC EMPLOYEES & AUTHORIZED SYMANTEC PARTNERS ONLY Introduction Symantec introduced new Corporate Price lists beginning August 2017. You should use these lists and select Legacy price lists when quoting new agreements. The Corporate price list family includes: • • • • Symantec Corporate Price List Symantec ACD and GOV Price List Secure One Services – SOS (where applicable) Service Provider – MSP (where applicable) Symantec’s Legacy price lists are still available. You should use these Legacy lists to: • • • Quote Maintenance/subscription renewal prices for existing agreements Quote prices for select Legacy Buying Programs, especially when adding new licenses to existing agreements Support legacy partners who require access to regional price lists Agreement Type New Existing Licensing Program Licenses Maintenance Subscriptions N/A Use Corporate Price Lists Use Corporate Price Lists Use Corporate Price Lists Small Business Packs Use Legacy price lists Use Legacy price lists Use Legacy price lists Express Use Legacy price lists Use Legacy price lists Use Legacy price lists XSP Use Legacy price lists Use Legacy price lists Use Legacy price lists Small Business Packs Use Legacy price lists Use Legacy price lists Use Legacy price lists Express Use Legacy price lists Use Legacy price lists Use Legacy price lists Rewards Use Legacy price lists Use Legacy price lists Use Legacy price lists Academic Use Legacy price lists Use Legacy price lists Use Legacy price lists Academic Subscription Use Legacy price lists Use Legacy price lists Use Legacy price lists Government Use Legacy price lists Use Legacy price lists Use Legacy price lists VPA Use Legacy price lists Use Legacy price lists Use Legacy price lists XSP Use Legacy price lists Use Legacy price lists Use Legacy price lists EFLEX Use Legacy price lists Engage Sales Rep for new contracts Use Legacy price lists Note: Endpoint Protection Hardening Application Isolation is a new product and, therefore, it is not included in the Legacy price lists Product Overview • • prevent exploits Implement hardening in minutes with an intuitive cloud console Key Features: • Comprehensive application security by minimizing the attack surface o Prevent vulnerability exploits including zero-day attacks by shielding commonly used software o Insulate the IT environment from cyber-attacks by isolating suspicious applications • Unprecedented visibility by discovering and categorizing all endpoint applications o Gain a complete inventory of all endpoint applications and respective vulnerabilities o Gain actionable insight with recommendations to track suspicious apps and shield trusted apps Symantec Endpoint Protection Hardening and Application Isolation Licensing Guide This document is for Symantec employees and authorized Symantec partners only. All pricing and licensing information is confidential and not for external use or distribution p. 3 Symantec Endpoint Protection Hardening and Application Isolation FOR SYMANTEC EMPLOYEES & AUTHORIZED SYMANTEC PARTNERS ONLY • Fastest speed to value by leveraging SEP’s single agent architecture o Save time and effort by adding application defenses without installing yet another security agent o Maximize efficacy with application isolation in tandem with SEP 14 protection Licensing Options: SE Hardening Application Isolation is available as a fixed-term cloud subscription license that includes Maintenance. For continued license compliance, and access to the software and its Maintenance benefits, subscriptions must be renewed prior to the end of the subscription term. Meter. The meter is ‘per Device,’ where a device means a single physical or virtual desktop, laptop computer, thin client, workstation, or other virtual operating system environment, on which a single instance of the Licensed Software, or portion thereof, is installed, executed, or performing services. Customers may use SEP Hardening Application Isolation for the number of licensed Device(s) and at the Use Levels as indicated in the applicable License Instrument. Note 1: SEP Hardening Application Isolation is not supported on servers operating systems, either physical or virtual. Refer to System Requirements to view list of operating systems supported by SEP Hardening Application Isolation As a general guideline, any device used by end users and that runs a typical desktop OS like Win 7 or Windows 10 is supported by SEP Hardening. Devices that run server class OS like Windows 2012 or Windows 2016 are not supported by SEP Hardening. Data Center Security (DCS) should be positioned for hardening servers. For the remainder of this document, we will use the term “workstation” to refer to a desktop or laptop device that can be protected by SEP Hardening. Note 2: SEP Hardening Application Isolation is an add-on to SEP. Customers who don’t have SEP cannot purchase or use SEP Hardening. How to Quote Process This section will use SKUs names as they appear in the Corporate, Academic and Government price lists when providing examples: 1. Choose a use case Case 1: Customer holds 5000 SEP perpetual or subscription licenses, which it has consumed on workstations. Now, the customer wants to add SEP Hardening Application Isolation functionality to all 5000 workstations Symantec Endpoint Protection Hardening and Application Isolation Licensing Guide This document is for Symantec employees and authorized Symantec partners only. All pricing and licensing information is confidential and not for external use or distribution p. 4 Symantec Endpoint Protection Hardening and Application Isolation FOR SYMANTEC EMPLOYEES & AUTHORIZED SYMANTEC PARTNERS ONLY Case 2: Customer holds 5000 SEP perpetual or subscription licenses, which it has consumed on workstations. Now, the customer wants to add SEP to an additional 2500 workstations and add SEP Hardening Application Isolation functionality to all 7500 workstations Case 3: Customer holds 5000 SEP perpetual or subscription licenses, which it has consumed on workstations. Now, the customer wants to SEP Hardening Application to its 1000 workstations only. Case 4: Customer holds 750 SEP perpetual or subscription licenses, which it has consumed on either physical or virtual servers. Now, the customer wants to add SEP Hardening Application Isolation to its 1500 workstations. Note2: Customers may not license SEP Hardening Application Isolation for application on physical servers or virtual servers. 2. Choose the type of deployment and license. Available types include: License Subscription SKU Types • Corporate o Initial 1 Year, Initial 2 Year, Initial 3 Year or o Add User 1 Year or o Renewal 1 Year • Academic - Government o Initial 1 Year, Initial 2 Year, Initial 3 Year or o Add User 1 Year or o Renewal 1 Year License Entitlement Subscription SKU Description Examples (please see Corporate Price list for a complete listing) • • • • • Endpoint Protection Hardening App Isolation, Initial Cloud Service Subscription with Support, 1-24 Devices 1 Y Endpoint Protection Hardening App Isolation, Initial Cloud Service Subscription with Support, 1-24 Devices 2 YR Endpoint Protection Hardening App Isolation, Initial Cloud Service Subscription with Support, 1-24 Devices 3 YR Endpoint Protection Hardening App Isolation, Additional Quantity Cloud Service Subscription with Support, 1-24 Devices 1 YR Endpoint Protection Hardening App Isolation, Renewal Cloud Service Subscription with Support, 124 Devices 1 YR 3. Choose the appropriate Standard Product Case Number 1 2 3 4 Product(s) • • • • • Endpoint Protection Hardening App Isolation Endpoint Protection Hardening App Isolation Endpoint Protection Endpoint Protection Hardening App Isolation Endpoint Protection Hardening App Isolation Endpoint Protection Symantec Endpoint Protection Hardening and Application Isolation Licensing Guide This document is for Symantec employees and authorized Symantec partners only. All pricing and licensing information is confidential and not for external use or distribution p. 5 Symantec Endpoint Protection Hardening and Application Isolation FOR SYMANTEC EMPLOYEES & AUTHORIZED SYMANTEC PARTNERS ONLY 4. Determine the number of Subscription licenses needed Case Number 1 2 3 4 Product(s) • • • • • Number Needed Endpoint Protection Hardening App Isolation Endpoint Protection Hardening App Isolation Endpoint Protection Endpoint Protection Hardening App Isolation Endpoint Protection Hardening App Isolation Endpoint Protection (Note: existing licenses protect servers) • • • • • • 5000 7500 2500 1000 1500 1500 6. Calculate the quote: Case Number 1 2 3 4 Product(s) • • • • • • Endpoint Protection Hardening App Isolation Endpoint Protection Hardening App Isolation Endpoint Protection Endpoint Protection Hardening App Isolation Endpoint Protection Hardening App Isolation Endpoint Protection Number Needed • • • • • • Quote = 5000 x unit price Quote = 7500 x unit price Quote = 2500 x unit price Quote = 1000 x unit price Quote = 1500 x unit price Quote = 1500 x unit price Upgrades and Cross-grades • SEP Hardening Application Isolation is a new product. There are no available crossgrades or upgrades of any type. Evaluations/Trial/Demo SEP Hardening Application Isolation offers a 60-day Cloud trial – - Can be activated within the SEP 14.1 Cloud console - Limited to no more than 10 devices - Available to SEP customers who have not previously activated a trial for SEP Hardening Application Isolation - Product functionality is available to all desktop devices managed by SEP - Trial can be deactivated at any time but cannot be activated again for a given customer - Customers can convert the 60-day Cloud trial to an active subscription at any time prior to the trial expiry date by purchasing the full version and entering the valid subscription license key. Maintenance Offerings and Other Services SE Hardening Application Isolation is sold as a fixed-term cloud subscription license that includes Maintenance benefits for the duration of the subscription term. A cloud subscription provides always-on access to the latest security content, product updates and features as well as 24/7 access to Symantec's technical support experts. Technical support terms and conditions are outlined in the relevant product Service Description available at: https://www.symantec.com/about/legal/repository. For continued license compliance, and access to the software and its Maintenance benefits, subscriptions must be renewed prior to the end of the subscription term. Symantec Endpoint Protection Hardening and Application Isolation Licensing Guide This document is for Symantec employees and authorized Symantec partners only. All pricing and licensing information is confidential and not for external use or distribution p. 6 Symantec Endpoint Protection Hardening and Application Isolation FOR SYMANTEC EMPLOYEES & AUTHORIZED SYMANTEC PARTNERS ONLY For more information on Maintenance benefits, visit: https://www.symantec.com/support-center/renewals/maintenanceoverview. For more information about Enterprise Technical Support, visit: https://support.symantec.com/en_US/article.TECH236428.html. Advanced support offerings: For information about Premium Support options, visit: https://www.symantec.com/services/premium-support Education and consulting services: For information on a variety of educational offerings including instructor-led training and online courses as well as Symantec Consulting and Cyber Security Services, visit: https://www.symantec.com/services Customers are reminded that use of Symantec products and services is pursuant to any Signed Agreement or if no Signed Agreement, then the applicable Product License Agreement published at https://www.symantec.com/content/symantec/english/en/about/legal/repository and Symantec’s Compliance Policy at https://www.symantec.com/support-center/licensing-information. Licensing Contacts Contact Symantec Customer Care For questions regarding: Customer Licenses Contact Information https://support.symantec.com/en_US/contactsupport.html Symantec Endpoint Protection Hardening and Application Isolation Licensing Guide This document is for Symantec employees and authorized Symantec partners only. All pricing and licensing information is confidential and not for external use or distribution p. 7
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