Salesforce Knowledge Developer Guide
User Manual:
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- Develop with Salesforce Knowledge
- Salesforce Knowledge SOAP API
- Knowledge Object Diagram
- Data Categories and Knowledge with SOAP API Objects
- Knowledge SOAP API Objects
- Article Type__DataCategorySelection
- Article Type__Feed
- KnowledgeArticle
- KnowledgeArticleVersion
- KnowledgeArticleVersionHistory
- KnowledgeArticleViewStat
- KnowledgeArticleVoteStat
- CaseArticle
- LinkedArticle
- LinkedArticleFeed
- LinkedArticleHistory
- NewsFeed
- RecentlyViewed
- ReportFeed
- SearchPromotionRule
- TopicAssignment
- UserProfileFeed
- Knowledge SOAP API Calls
- Salesforce Knowledge REST APIs
- Manage Knowledge with REST APIs
- Archive the Master Version of an Article
- Assign a Task Related to a Master Article
- Assign a Task Related to a Translation
- Delete a Master Version of an Article
- Delete a Translated Version of an Article
- Edit an Online Version of a Master Article
- Publish the Master Version of an Article
- Restore an Archived Version of an Article
- Retrieve Article Metadata
- Retrieve Knowledge Language Settings
- Retrieve a Version of an Article
- Search for Metadata Elements of a Master Version
- Search for Metadata Elements of a Translated Version
- Set a Translated Article Version to Complete
- Set a Translated Article Version to Incomplete
- Submit an Article for Translation
- Unpublish the Master Version of an Article
- Unpublish the Online Version of a Translated Article
- Parameterized Search
- Search
- Search Scope and Order
- Search Result Layouts
- Search Suggested Records
- Search Suggested Article Title Matches
- Search Suggested Queries
- Support Knowledge with REST API
- Manage Knowledge with REST APIs
- Salesforce Knowledge Metadata API
- Salesforce Knowledge with SOQL and SOSL
- Salesforce Knowledge, Apex, and Visualforce
- PublishingService Class
- PublishingService Methods
- archiveOnlineArticle(articleId, scheduledDate)
- assignDraftArticleTask(articleId, assigneeId, instructions, dueDate, sendEmailNotification)
- assignDraftTranslationTask(articleVersionId, assigneeId, instructions, dueDate, sendEmailNotification)
- cancelScheduledArchivingOfArticle(articleId)
- cancelScheduledPublicationOfArticle(articleId)
- completeTranslation(articleVersionId)
- deleteArchivedArticle(articleId)
- deleteArchivedArticleVersion(articleId, versionNumber)
- deleteDraftArticle(articleId)
- deleteDraftTranslation(articleVersionId)
- editArchivedArticle(articleId)
- editOnlineArticle(articleId, unpublish)
- editPublishedTranslation(articleId, language, unpublish)
- publishArticle(articleId, flagAsNew)
- restoreOldVersion(articleId, versionNumber)
- scheduleForPublication(articleId, scheduledDate)
- setTranslationToIncomplete(articleVersionId)
- submitForTranslation(articleId, language, assigneeId, dueDate)
- PublishingService Methods
- PublishingService Class
- Index