Samsung Galaxy A2 Core Manual
2019-04-21
: Samsung-Galaxy-A2-Core-Manual samsung-galaxy-a2-core-manual 4286 manuals phones
Open the PDF directly: View PDF 
.
Page Count: 96
2
Table of Contents
Basics
4 Read me first
6 Device overheating situations and
solutions
10 Device layout and functions
14 Battery
17 SIM or USIM card (nano-SIM card)
22 Memory card (microSD card)
25 Turning the device on and off
26 Initial setup
28 Samsung account
30 Understanding the screen
40 Notification panel
42 Entering text
Apps and features
44 Installing or uninstalling apps
46 Phone
50 Contacts
53 Messages
56 Internet
57 Camera
62 Gallery
64 Calendar
66 Samsung Max
67 Radio
68 Clock
70 Calculator
70 Google apps
Settings
72 Introduction
72 Connections
73 Wi-Fi
74 Bluetooth
76 Data saver
76 Mobile Hotspot and Tethering
77 SIM card manager (dual SIM
models)
78 More connection settings
79 Sounds and vibration
80 Apps and notifications
80 Display
81 Screensaver
81 Smart Manager
84 Lock screen and security
85 Smart Lock
86 Accounts
4
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
Basics
5
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
•
Depending on the region or service provider, a screen protector is attached for protection
during production and distribution. Damage to the attached screen protector is not
covered by the warranty.
•
You can see the touchscreen clearly even in strong outdoor sunlight by automatically
adjusting the contrast range based on the surrounding environment. Due to the nature
of the product, displaying fixed graphics for extended periods may result in afterimages
(screen burn-in) or ghosting.
–
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods and turn off the touchscreen when not using the device.
–
You can set the touchscreen to turn off automatically when you are not using it.
Launch the
Settings
app, tap
Display
→
Screen timeout
, and then select the length
of time you want the device to wait before turning off the touchscreen.
–
To set the touchscreen to automatically adjust its brightness based on the
surrounding environment, launch the
Settings
app, tap
Display
, and then tap the
Auto brightness
switch to activate it.
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, launch the
Settings
app and
tap
System
→
About phone
→
Status
.
•
Depending on the region, you can view the regulatory information on the device. To
view the information, launch the
Settings
app and tap
System
→
About phone
→
Regulatory information
.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Basics
6
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charger may stop charging.
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
•
When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
Basics
7
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
•
During the initial setup after purchase or when restoring data
•
When downloading large files
•
When using apps that require more power or using apps for extended periods
–
When playing high-quality games for extended periods
–
When recording videos for extended periods
–
When streaming videos while using the maximum brightness setting
–
When connecting to a TV
•
While multitasking (or, when running many apps in the background)
–
When using Multi window
–
When updating or installing apps while recording videos
–
When downloading large files during a video call
–
When recording videos while using a navigation app
•
When using large amount of data for syncing with the cloud, email, or other accounts
•
When using a navigation app in a car while the device is placed in direct sunlight
•
When using the mobile hotspot and tethering feature
•
When using the device in areas with weak signals or no reception
•
When charging the battery with a damaged USB cable
•
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
•
When you are roaming
Basics
8
Do the following when the device heats up:
•
Keep the device updated with the latest software.
•
Conflicts between running apps may cause the device to heat up. Restart the device.
•
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•
Close apps that increase battery consumption or that run in the background when
not in use.
•
Delete unnecessary files or unused apps.
•
Decrease the screen brightness.
•
If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
Device limitations when the device overheats
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
•
If the device becomes hotter than usual, a device overheating message will appear. To
lower the device’s temperature, the screen brightness and the performance speed will be
limited and battery charging will stop. Running apps will be closed and you will only be
able to make emergency calls until the device cools down.
•
If the device overheats or feels hot for a prolonged period, a power off message will
appear. Turn off the device, and wait until it cools down.
Basics
9
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
•
Do not store your device in very cold or very hot temperatures.
•
Do not expose your device to direct sunlight for extended periods.
•
Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
•
Do not place the device in any areas that may overheat, such as on an electric heating
mat.
•
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
•
Never use a damaged charger or battery.
Basics
10
Device layout and functions
Package contents
Refer to the quick start guide for package contents.
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
Basics
11
Device layout
Multipurpose jack
Proximity sensor
Speaker
Power key
Touchscreen
Front camera
Volume key
Basics
12
Rear camera
Main antenna
Speaker
Earphone jack
GPS antenna
Microphone
Flash
•
When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.
•
Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct
sunlight, the camera image sensor may be damaged. A damaged image sensor is
irreparable and will cause dots or spots in pictures.
•
If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Centre.
Basics
13
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
•
Do not cover the proximity sensor area with screen accessories, such as a screen
protector or stickers. Doing so may cause the sensor to malfunction.
Hard keys
Power key
Volume key
Key Function
Power
•
Press and hold to turn the device on or off.
•
Press to turn on or lock the screen.
Volume
•
Press to adjust the device volume.
Basics
14
Soft buttons
Back button
Home button
Recents button
When you turn on the screen, the soft buttons will appear at the bottom of the screen. The
soft buttons are set to the Recents button, Home button, and Back button by default. Refer to
Navigation bar (soft buttons) for more information.
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
Basics
15
1 Plug the small end of the charger into the multipurpose jack of the device, and plug the
large end of the charger into an electric socket.
2 After fully charging, disconnect the charger from the device. Then, unplug the charger
from the electric socket.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the smart manager feature.
•
When you are not using the device, turn off the screen by pressing the Power key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Basics
16
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
Basics
17
SIM or USIM card (nano-SIM card)
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
For dual SIM models, you can insert two SIM or USIM cards so you can have two phone
numbers or service providers for a single device. In some areas, data transfer speeds may be
slower if two SIM cards are inserted in the device than when one SIM card is inserted.
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
Some LTE services may not be available depending on the service provider. For more
information about service availability, contact your service provider.
►
Single SIM models:
54
2 3
1
Basics
18
►
Dual SIM models:
4
3
12
5
Basics
19
1 Insert the ejection pin into the hole next to the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2 Pull out the tray gently from the tray slot.
3
►
Single SIM models: Place the SIM or USIM card on the tray 1 with the gold-coloured
contacts facing downwards.
►
Dual SIM models: Place the SIM or USIM card on the tray with the gold-coloured
contacts facing downwards. Place the primary SIM or USIM card on the tray 1 ( 1 ) and the
secondary SIM or USIM card on the tray 2 ( 2 ).
1
2
Tray 1
Tray 2
4 Gently press the SIM or USIM card into the tray to secure it.
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
5 Insert the tray back into the tray slot.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Basics
20
Correct card installation
►
Single SIM models:
microSD card
Nano-SIM card
►
Dual SIM models:
Nano-SIM card 1
Nano-SIM card 2 microSD card
Use only a nano-SIM card.
Removing the SIM or USIM card
1 Insert the ejection pin into the hole next to the tray to loosen the tray.
2 Pull out the tray gently from the tray slot.
3 Remove the SIM or USIM card.
4 Insert the tray back into the tray slot.
Basics
21
Using dual SIM or USIM cards (dual SIM models)
If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.
Activating SIM or USIM cards
Launch the
Settings
app and tap
Connections
→
SIM card manager
. Select a SIM or USIM
card and tap the switch to activate it.
Customising SIM or USIM cards
Launch the
Settings
app, tap
Connections
→
SIM card manager
, and then select a SIM or
USIM card to access the following options:
•
Name
: Change the display name of the SIM or USIM card.
•
Network mode
: Select a network type to use with the SIM or USIM card.
Setting preferred SIM or USIM cards
When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.
Launch the
Settings
app, tap
Connections
→
SIM card manager
, and then set the feature
preferences for your cards in
PREFERRED SIM CARD
.
Basics
22
Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. To use the memory card, you must format it.
If your device cannot format or recognise the memory card, contact the memory
card manufacturer or a Samsung Service Centre.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, a link to the memory card’s file
directory appears on the notification panel.
Basics
23
54
2 3
1
1 Insert the ejection pin into the hole next to the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2 Pull out the tray gently from the tray slot.
When you remove the tray from the device, the mobile data connection will be
disabled.
Basics
24
3 Place a memory card on the memory card tray with the gold-coloured contacts facing
downwards.
Memory card tray
4 Gently press the memory card into the tray to secure it.
If the card is not fixed firmly into the tray, the memory card may leave or fall out of the
tray.
5 Insert the tray back into the tray slot.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the
Settings
app and tap
Smart Manager
→
Storage
→
→
Storage settings
→
SD
card
→
UNMOUNT
.
1 Insert the ejection pin into the hole next to the tray to loosen the tray.
2 Pull out the tray gently from the tray slot.
3 Remove the memory card.
Basics
25
4 Insert the tray back into the tray slot.
Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from
the misuse of external storage devices.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
Launch the
Settings
app and tap
Smart Manager
→
Storage
→
→
Storage settings
→
SD
card
→
Format
.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the on-
screen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap
Power off
.
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.
Basics
26
Restarting the device
To restart the device, press and hold the Power key, and then tap
Restart
.
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Power key
Volume Down key
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the on-
screen instructions to set up your device.
•
The initial setup procedures may vary depending on the device’s software and your
region.
•
You can set up your device with Bixby depending on the selected device language.
1 Turn on the device.
Basics
27
2 Select your preferred device language and select .
Select a language.
3 Activate or deactivate the mobile network and tap
NEXT
.
4 Select a Wi-Fi network and connect to it.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
Basics
28
5 Read and agree to the terms and conditions and tap
AGREE
.
6 Follow the on-screen instructions to proceed the initial setup.
7 Set a screen lock method to protect your device. You can protect your personal
information by preventing others from accessing your device. To set the screen lock
method later, tap
Not now
.
8 Follow the on-screen instructions to proceed the initial setup.
Samsung account
Introduction
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can keep your data up to date and secure across
your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see
tips and tricks from Samsung Members, and more.
Create your Samsung account with your email address.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, launch the
Settings
app
and tap
Accounts
→
Accounts
→
Samsung account
→
Help
.
Basics
29
Registering your Samsung account
Registering a new Samsung account
If you do not have a Samsung account, you should create one.
1 Launch the
Settings
app and tap
Accounts
→
Accounts
→
Add account
→
Samsung
account
.
2 Tap
CREATE ACCOUNT
.
3 Follow the on-screen instructions to complete creating your account.
Registering an existing Samsung account
If you already have a Samsung account, register it to the device.
1 Launch the
Settings
app and tap
Accounts
→
Accounts
→
Add account
→
Samsung
account
.
2 Enter your Samsung account ID and password and tap
SIGN IN
.
If you forget your account information, tap
Find ID
or
Reset password
. You can find your
account information when you enter the required information.
Removing your Samsung account
When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.
1 Launch the
Settings
app and tap
Accounts
→
Accounts
.
2 Tap
Samsung account
→
→
Remove account
.
3 Enter your Samsung account password and tap
CONFIRM
.
Basics
30
Understanding the screen
Controlling the touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
Tapping
Tap the screen.
Tapping and holding
Tap and hold the screen for approximately
2 seconds.
Dragging
Tap and hold an item and drag it to the
target position.
Basics
31
Double-tapping
Double-tap the screen.
Swiping
Swipe upwards, downwards, to the left, or
to the right.
Spreading and pinching
Spread two fingers apart or pinch on the
screen.
Basics
32
Navigation bar (soft buttons)
When you turn on the screen, the soft buttons will appear on the navigation bar at the
bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back
button by default. The functions of the buttons can change according to the app currently
being used or usage environment.
Back button
Home button
Recents button
Button Function
Recents
•
Tap to open the list of recent apps.
Home
•
Tap to return to the Home screen.
•
Tap and hold to launch the
Google Assistant Go
app.
Back
•
Tap to return to the previous screen.
Setting the navigation bar
Change the order of the buttons on the navigation bar.
Launch the
Settings
app and tap
Display
→
Navigation bar
→
Button layout
, and then
select an option.
Basics
33
Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
The screen may appear differently depending on the region or service provider.
A widget
Navigation bar (soft buttons)
Favourite apps
Basics
34
Switching between Home and Apps screens
On the Home screen, swipe upwards to open the Apps screen.
To return to the Home screen, swipe downwards on the Apps screen. Alternatively, tap the
Home button or the Back button.
Home screen Apps screen
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then tap
Add to Home
. A shortcut to the app will be added on the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
Basics
35
Creating folders
Create folders and gather similar apps to quickly access and launch apps.
On the Home screen, tap and hold an app, and then drag it over another app.
A new folder containing the selected apps will be created. Tap
Enter folder name
and enter a
folder name.
•
Adding more apps
You can add an app by dragging it to the folder.
•
Moving apps from a folder
Tap and hold an app to drag it to a new location.
•
Deleting a folder
Tap and hold a folder, and then tap
Delete folder
. Only the folder will be deleted. The
folder’s apps will be relocated to the Apps screen.
Basics
36
Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more.
•
Wallpapers
: Change the wallpaper settings for the Home screen and the locked screen.
•
Widgets
: Widgets are small apps that launch specific app functions to provide
information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.
•
Home screen settings
: Change the size of the grid to display more or fewer items on the
Home screen and more.
Basics
37
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
Icon Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
/ LTE network connected (LTE-enabled models)
Wi-Fi connected
Bluetooth feature activated
Location services being used
Call in progress
Missed call
New text or multimedia message
Alarm activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level
Basics
38
Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Power key to turn on the screen.
Locked screen
Basics
39
Changing the screen lock method
To change the screen lock method, launch the
Settings
app, tap
Lock screen and security
→
Screen lock type
, and then select a method.
When you set a pattern, PIN or password for the screen lock method, you can protect your
personal information by preventing others from accessing your device. After setting the
screen lock method, the device will require an unlock code whenever unlocking it.
•
Swipe
: Swipe in any direction on the screen to unlock it.
•
Pattern
: Draw a pattern with four or more dots to unlock the screen.
•
PIN
: Enter a PIN with at least four numbers to unlock the screen.
•
Password
: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
•
None
: Do not set a screen lock method.
Screen capture
Capture a screenshot while using the device.
Press and hold the Volume Down key and the Power key simultaneously. Captured
screenshots will be saved in
Gallery
.
It is not possible to capture a screenshot while using some apps and features.
Basics
40
Notification panel
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can open the notification panel, even on the locked screen.
You can use the following functions on the notification panel.
View the notification details and
perform various actions.
Clear all notifications.
Launch Settings.
Access the notification settings.
Quick setting buttons
Basics
41
Using quick setting buttons
Tap quick setting buttons to activate some features. Swipe downwards on the notification
panel to view more buttons.
To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap
→
Button order
, tap and hold a button, and then drag it to
another location.
Basics
42
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send messages, emails, and more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Break to the next line.
Delete a preceding character.
Enter symbols.
Change the keyboard settings.
Enter uppercase. For all caps, tap
it twice.
Enter a space.
Changing the input language
Tap
→
Languages and types
→
MANAGE INPUT LANGUAGES
, and then select the
languages to use. When you select two or more languages, you can switch between the input
languages by swiping to the left or right on the space key.
Changing the keyboard
Tap
→
Languages and types
, select a language, and then select the keyboard type you
want.
On a
3x4 keyboard
, a key has three or four characters. To enter a character, tap the
corresponding key repeatedly until the desired character appears.
Basics
43
Additional keyboard functions
Tap and hold to use various functions. Other icons may appear instead of the icon
depending on the last function that was used.
•
: Enter text by voice.
Start or pause entering text by
voice.
•
: Enter emoticons.
•
: Change the keyboard for one-handed operation.
•
: Change the keyboard settings.
Copying and pasting
1 Tap and hold over text.
2 Drag or to select the desired text, or tap
SELECT ALL
to select all text.
3 Tap
COPY
or
CUT
.
4 Tap and hold where the text is to be inserted and tap
PASTE
.
44
Apps and features
Installing or uninstalling apps
Galaxy Apps
Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.
Launch the
Galaxy Apps
app.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap the search field to search for a keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
Settings
→
Auto update apps
, and
then select an option.
Play Store
Purchase and download apps.
Launch the
Play Store
app.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
Settings
→
Auto-update apps
, and
then select an option.
Apps and features
45
Managing apps
Uninstalling or disabling apps
Tap and hold an app and select an option.
•
Disable
: Disable selected default apps that cannot be uninstalled from the device.
•
Uninstall
: Uninstall downloaded apps.
Enabling apps
Launch the
Settings
app, tap
Apps and notifications
→
All apps
→
→
Disabled
, select
an app, and then tap
ENABLE
.
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap
ALLOW
on the pop-up window to grant permissions to
the app.
To view your app permission settings, launch the
Settings
app and tap
Apps and
notifications
→
All apps
. Select an app and tap
Permissions
. You can view the app’s
permissions list and change its permissions.
To view or change app permission settings by permission category, launch the
Settings
app
and tap
Apps and notifications
→
App permissions
. Select an item and tap the switches
next to apps to grant permissions.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
Apps and features
46
Phone
Introduction
Make or answer voice calls.
Making calls
1 Launch the
Phone
app and enter a phone number.
If the keypad does not appear on the screen, tap to open the keypad.
2 Tap to make a voice call.
Create a new contact.
Add the number to an existing
contact.
Preview the phone number.
Hide the keypad.
Delete a preceding character.
Access additional options.
Making calls from the locked screen
On the locked screen, drag outside the circle.
Apps and features
47
Making an international call
1 Tap to open the keypad if the keypad does not appear on the screen.
2 Tap and hold 0 until the + sign appears.
3 Enter the country code, area code, and phone number, and then tap .
Receiving calls
Answering a call
When a call comes in, drag outside the large circle.
Rejecting a call
When a call comes in, drag outside the large circle.
To send a message when rejecting an incoming call, drag the
SEND MESSAGE
bar upwards.
You can send a text message to reject a call.
To create various rejection messages, launch the
Phone
app, tap
→
Settings
→
Quick
decline messages
, enter a message, and then tap .
Missed calls
If a call is missed, the icon appears on the status bar. Open the notification panel to view
the list of missed calls.
Apps and features
48
Blocking phone numbers
Block calls from specific numbers added to your block list.
1 Launch the
Phone
app and tap
→
Settings
→
Block numbers
.
2 Tap , select contacts, and then tap
DONE
.
To manually enter a number, tap
Enter phone number
, enter a phone number, and then
tap .
When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the
Block unknown callers
switch to activate the feature.
Options during calls
If the area around the rear camera is covered, unwanted noises may incur during
a call. Remove accessories, such as a screen protector or stickers, around the rear
camera area.
During a voice call
The following actions are available:
•
: Access additional options.
•
Add call
: Dial a second call. The first call will be put on hold. When you end the second
call, the first call will be resumed.
•
Extra volume
: Increase the volume.
•
Bluetooth
: Switch to a Bluetooth headset if it is connected to the device.
•
Speaker
: Activate or deactivate the speakerphone. When using the speakerphone, keep
the device away from your ears.
Apps and features
49
•
Mute
: Turn off the microphone so that the other party cannot hear you.
•
Keypad
: Open or close the keypad.
•
: End the current call.
Adding a phone number to Contact
Adding a phone number to Contacts from the keypad
1 Launch the
Phone
app.
2 Enter the number.
If the keypad does not appear on the screen, tap to open the keypad.
3 Tap
CREATE CONTACT
to create a new contact, or tap
UPDATE EXISTING
to add the
number to an existing contact.
Adding a phone number to Contacts from the calls list
1 Launch the
Phone
app.
2 Tap a caller’s image, or tap a phone number
→
Details
.
3 Tap
Create contact
to create a new contact, or tap
Update existing
to add the number to
an existing contact.
Apps and features
50
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
1 Launch the
Contacts
app, tap , and then select a storage location.
2 Select a storage location and tap
SELECT
.
3 Enter contact information.
Select a storage location.
Add an image.
Open more information fields.
Enter contact information.
Depending on the selected storage location, the types of information you can save
may vary.
4 Tap
SAVE
.
Apps and features
51
Importing contacts
Add contacts by importing them from other storages to your device.
1 Launch the
Contacts
app and tap
→
Manage contacts
→
Import/Export contacts
→
IMPORT
.
2 Select a storage location to import contacts from.
3 Select a storage location to save contacts to.
4 Tick VCF files or contacts to import and tap
DONE
.
Syncing contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts.
1 Launch the
Settings
app, tap
Accounts
→
Accounts
and select the account to sync with.
2 Tap
Sync account
and tap the
Sync Contacts
switch to activate it.
This feature is not supported for some accounts.
Searching for contacts
Launch the
Contacts
app.
Use one of the following search methods:
•
Scroll up or down the contacts list.
•
Drag a finger along the index at the right side of the contacts list to scroll through it
quickly.
•
Tap the search field at the top of the contacts list and enter search criteria.
Apps and features
52
Tap the contact’s name
→
Details
. Then take one of the following actions:
•
: Add to favourite contacts.
•
: Make a voice call.
•
: Compose a message.
•
: Compose an email.
Sharing contacts
You can share contacts with others by using various sharing options.
1 Launch the
Contacts
app and tap
→
Share
.
2 Select contacts and tap
SHARE
.
3 Select a sharing method.
Creating groups
You can add groups, such as family or friends, and manage contacts by group.
1 Launch the
Contacts
app and tap
→
Labels
.
2 Tap
CREATE
and enter a label name.
3 Tap
Add member
, select contacts to add to the group, and then tap
DONE
.
4 Tap
SAVE
.
Sending a group message
You can send a group message to a group’s members at the same time.
Launch the
Contacts
app, tap
→
Labels
, select a group, and then tap
→
Send message
.
Apps and features
53
Merging duplicate contacts
When you import contacts from other storages, or sync contacts with other accounts, your
contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline
your contacts list.
1 Launch the
Contacts
app and tap the contact’s name
→
Details
.
2 Tap
→
Link contacts
.
3 Select contacts and tap
LINK
.
Deleting contacts
1 Launch the
Contacts
app and tap
→
Delete
.
2 Select contacts and tap
DELETE
.
To delete contacts one by one, open the contacts list and tap a contact’s image or tap a
contact’s name
→
Details
. Then tap
→
Delete
.
Messages
Introduction
Send and view messages by conversation.
Sending messages
You may incur additional charges for sending messages when you are roaming.
1 Launch the
Messages
app and tap .
Apps and features
54
2 Add recipients and enter a message.
Select contacts from the
contacts list.
Enter a message.
Attach files.
Recipient
Send the message.
3 Tap to send the message.
Viewing messages
Messages are grouped into message threads by contact.
You may incur additional charges for receiving messages when you are roaming.
1 Launch the
Messages
app.
2 On the messages list, select a contact.
3 View your conversation.
To reply to the message, tap
Enter message
, enter a message, and then tap .
To adjust the font size, spread two fingers apart or pinch on the screen.
Apps and features
55
Blocking unwanted messages
Block messages from specific numbers added to your block list.
1 Launch the
Messages
app and tap
→
Settings
→
Block numbers and messages
→
Block numbers
.
2 Tap
INBOX
and select a contact. Or, tap
CONTACTS
, select contacts, and then tap .
To manually enter a number, tap
Enter number
, enter a phone number.
Setting the message notification
You can change notification sound, display options, and more.
1 Launch the
Messages
app, tap
→
Settings
→
Notifications
, and then tap the switch to
activate it.
2 Change the notification settings.
Setting a message reminder
You can set an alert at an interval to let you know that you have unchecked notifications.
If this feature is not activated, launch the
Settings
app, tap
Apps and notifications
→
Notifications
→
App notifications
→
Messages
, and then tap the switch to activate it.
Deleting messages
1 Launch the
Messages
app.
2 On the messages list, select a contact.
3 Tap and hold a message, tap
Delete messages
.
To delete multiple messages, tick messages you want to delete.
4 Tap .
Apps and features
56
Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
Browsing webpages
1 Launch the
Internet
app.
2 Tap the address field.
3 Enter the web address or a keyword, and then tap
Go
.
To switch between tabs quickly, swipe to the left or right on the address field.
Bookmark the current webpage.
Open the homepage.
Move between pages. Open the browser's tab
manager.
Access additional options.
Refresh the current webpage.
View your bookmarks and recent
browsing history.
Apps and features
57
Camera
Introduction
Take photos and record videos using various modes and settings.
Camera etiquette
•
Do not take photos or record videos of other people without their permission.
•
Do not take photos or record videos where legally prohibited.
•
Do not take photos or record videos in places where you may violate other people’s
privacy.
Launching Camera
Use the following methods to launch Camera:
•
Launch the
Camera
app.
•
On the locked screen, drag outside the circle.
•
Some methods may not be available depending on the region or service provider.
•
Some camera features are not available when you launch the
Camera
app from the
locked screen or when the screen is turned off while the screen lock method is set.
•
If photos you take appear blurry, clean the camera lens and try again.
Apps and features
58
Basic shooting
Taking photos or recording videos
1 Tap the image on the preview screen where the camera should focus.
2 Tap to take a photo or tap to record a video.
Current mode
Preview thumbnail
Take a photo.
Record a video.
Camera settings
Switch between the
front and rear
cameras.
Options for current
shooting mode
•
To adjust the brightness of photos or videos, tap the screen. When the adjustment bar
appears, drag on the adjustment bar towards or .
•
To capture an image from the video while recording, tap .
•
To change the focus while recording a video, tap where you want to focus. To use auto
focus mode, tap .
Apps and features
59
•
The preview screen may vary depending on the shooting mode and which camera
is being used.
•
The camera automatically shuts off when unused.
•
Make sure that the lens is not damaged or contaminated. Otherwise, the device
may not work properly in some modes that require high resolutions.
•
The maximum recording time may reduce when you record video at high
resolution.
Zooming in and out
Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
Zooming features are available only when using the rear camera.
Using the focus and exposure features
Locking the focus (AF) and exposure (AE)
You can lock the focus or exposure on a selected area to prevent the camera from
automatically adjusting based on changes to the subjects or light sources.
Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and
exposure setting will be locked. The setting remains locked even after you take a photo.
This feature is available only in
Auto
mode.
Apps and features
60
Auto mode
Auto mode allows the camera to evaluate the surroundings and determine the ideal mode
for the photo.
Launch the
Camera
app.
Auto
mode will appear on the screen.
Selfie mode
Take self-portraits with the front camera. You can preview various beauty effects on the
screen.
1 On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
2 Face the front camera lens.
3 Tap to take a photo.
Applying beauty effects
You can modify facial features, such as your skin tone or face shape, before taking self-
portraits. You can also try various makeups on your face.
1 On the preview screen, tap .
2 Select the options to apply beauty effects to your face and take a photo of yourself.
•
Skin
: Make your skin appear brighter and clearer.
•
Face
: Adjust the face shape and make your face appear slimmer.
•
Eyes
: Make your eyes appear bigger.
Apps and features
61
Customising camera settings
Options for current shooting mode
On the preview screen, use the following options.
The available options may vary depending on the shooting mode and which camera
is being used.
•
: Select the length of the delay before the camera automatically takes a photo.
•
: Activate or deactivate the flash.
•
: Select a filter effect to use when taking photos.
•
: Apply beauty effects to use when taking photos.
Camera settings
On the preview screen, tap . Some options may not be available depending on the
shooting mode.
REAR CAMERA
•
Picture size (rear)
: Select a resolution for photos. Using a higher resolution will result in
higher quality photos, but they will take up more memory.
•
Video size (rear)
: Select a resolution for videos. Using a higher resolution will result in
higher quality videos, but they will take up more memory.
COMMON
•
Grid lines
: Display viewfinder guides to help composition when selecting subjects.
•
Location tags
: Attach a GPS location tag to the photo.
•
GPS signal strength may decrease in locations where the signal is obstructed,
such as between buildings or in low-lying areas, or in poor weather conditions.
•
Your location may appear on your photos when you upload them to the
Internet. To avoid this, deactivate the location tag setting.
Apps and features
62
•
Press Volume key to
: Set the device to use the Volume key to control the shutter.
•
Storage location
: Select the memory location for storage. This feature will appear when
you insert a memory card.
•
Reset settings
: Reset the camera settings.
Gallery
Introduction
View images and videos stored in your device. You can also manage images and videos by
album.
Viewing images
1 Launch the
Gallery
app and tap
PICTURES
.
2 Select an image.
Access additional options.
Rotate the image. Delete the image.
Share the image with others.
Modify the image.
Apps and features
63
Viewing videos
1 Launch the
Gallery
app and tap
PICTURES
.
2 Select a video to play. Video files show the icon on the preview thumbnail.
3 Tap to play the video.
Lock the playback
screen.
Rewind or
fast-forward by
dragging the bar.
Skip to the previous
video. Tap and hold
to rewind.
Skip to the next
video. Tap and hold
to fast-forward.
Access additional
options.
Rotate the screen.
Change screen ratio.
Pause and resume
playback.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
Viewing albums
You can view your images and videos sorted by folders or albums.
Launch the
Gallery
app, tap
ALBUMS
, and then select an album.
Apps and features
64
Deleting images or videos
Deleting an image or a video
Select an image or a video and tap at the bottom of the screen.
Deleting multiple images and videos
1 On the Gallery screen, tap and hold an image or a video to delete.
2 Tick the images or videos to delete.
3 Tap
DELETE
.
Calendar
Manage your schedule by entering upcoming events in your planner.
Creating events
1 Launch the
Calendar
app and tap or double-tap a date.
If the date already has saved events in it, tap the date and tap .
Apps and features
65
2 Enter event details.
Select a calendar to save the
event to.
Enter the location.
Add a note.
Enter a title.
Set the duration.
Add more details.
Set an alarm.
3 Tap
SAVE
to save the event.
Syncing events with your accounts
1 Launch the
Settings
app, tap
Accounts
→
Accounts
and select the account to sync with.
2 Tap
Sync account
and tap the
Sync Calendar
switch to activate it.
This feature is not supported for some accounts.
To add accounts to sync with, launch the
Calendar
app and tap
→
Manage calendars
→
Add account
. Then, select an account to sync with and sign in. When an account is added, it
will appear on the list.
Apps and features
66
Samsung Max
Monitor and reduce your mobile data usage by preventing background apps from using the
mobile data connection. You can also use the data compression feature to compress Internet
data, such as images, videos, and webpages, accessed via the mobile network.
•
This feature may not be available depending on the region or service provider.
•
Some webpages or content may not be available when this feature is activated,
depending on the service provider or the mobile network conditions.
Launch the
Samsung Max
app.
View the Samsung Max
information you set.
Manage your Mobile data usage.
Manage your Wi-Fi data usage.
Access the Samsung Max
settings
Manage apps that are allowed to
use background data.
Select apps that are allowed to
use the mobile data connection
in the background.
Apps and features
67
Radio
Listening to the FM radio
Launch the
Radio
app.
Before you use this app, you must connect an earphone, which serves as the radio antenna.
Select the radio station you want from the stations list.
View the list of favourites
stations.
Scan and save available stations
automatically.
Enter radio station frequency
manually.
Fine-tune the frequency.
Play through the speaker.
View the list of available stations.
Add the current radio station to
the favourites list.
Search for an available radio
station.
Turn the FM radio on or off.
Playing through the speaker
You can listen to the radio through the speaker instead of the connected earphone.
Tap .
Scanning radio stations
Launch the
Radio
app.
Tap
SCAN
, and then select a scan option. The FM radio scans and saves available stations.
Select the radio station you want from the stations list.
Apps and features
68
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
ALARM
Launch the
Clock
app and tap
ALARM
.
Setting alarms
Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set
other various alarm options, and then tap
SAVE
.
To open the keypad to enter an alarm time, tap the time input field.
To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.
Stopping alarms
Tap
DISMISS
to stop an alarm. If you have previously enabled the snooze option, tap
SNOOZE
to repeat the alarm after a specified length of time.
Deleting alarms
Tap and hold an alarm, tick alarms to delete, and then tap
DELETE
.
Apps and features
69
WORLD CLOCK
Launch the
Clock
app and tap
WORLD CLOCK
.
Creating clocks
Tap , enter a city name or select a city from a list.
Deleting clocks
Tap and hold a clock, tick clocks to delete, and then tap
DELETE
.
STOPWATCH
1 Launch the
Clock
app and tap
STOPWATCH
.
2 Tap
START
to time an event.
To record lap times while timing an event, tap
LAP
.
3 Tap
STOP
to stop timing.
To restart the timing, tap
RESUME
.
To clear lap times, tap
RESET
.
TIMER
1 Launch the
Clock
app and tap
TIMER
.
2 Set the duration, and then tap
START
.
To open the keypad to enter the duration, tap the duration input field.
3 Tap
DISMISS
when the timer goes off.
Apps and features
70
Calculator
Perform simple or complex calculations.
Launch the
Calculator
app.
Rotate the device to landscape orientation to display the scientific calculator. If
Auto-rotate
is
disabled, tap to display the scientific calculator.
To see the calculation history, tap
HISTORY
. To close the calculation history panel, tap
KEYPAD
.
To clear the history, tap
HISTORY
→
CLEAR HISTORY
.
To calculate loans simply, tap . You can convert various values, such as home, car, personal
or any loan.
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps.
To view more app information, access each app’s help menu.
Some apps may not be available or may be labelled differently depending on the
region or service provider.
Google Go
Search quickly for items on the Internet or your device.
Gmail
Send or receive emails via the Google Mail service.
Assistant
Make quick phone calls, set reminders, and receive updates on the latest news with your
voice or text.
Apps and features
71
Maps Go
Find your location on the map, search the world map, and view location information for
various places around you.
Chrome
Search for information and browse webpages.
Files
Simply browse, share, and back up files with cleaning recommendations to clear your cache
and remove duplicate files.
Play Music
Discover, listen to, and share music on your device. You can upload music collections stored
on your device to the cloud and access them later.
72
Settings
Introduction
Customise device settings. You can make your device more personalised by configuring
various setting options.
Launch the
Settings
app.
To search for settings by entering keywords, tap
Search
.
Connections
Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
On the Settings screen, tap
Connections
.
•
Wi-Fi
: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or
other network devices. Refer to Wi-Fi for more information.
•
Bluetooth
: Use Bluetooth to exchange data or media files with other Bluetooth-enabled
devices. Refer to Bluetooth for more information.
•
Data usage
: Keep track of your data usage amount and customise the settings for the
limitation. Set the device to automatically disable the mobile data connection when the
amount of mobile data you have used reaches your specified limit.
You can also activate the data saver feature to prevent some apps running in the
background from sending or receiving data. Refer to Data saver for more information.
•
Flight mode
: Set the device to disable all wireless functions on your device. You can use
only non-network services.
Follow the regulations provided by the airline and the instructions of aircraft
personnel. In cases where it is allowed to use the device, always use it in flight
mode.
Settings
73
•
Mobile Hotspot and Tethering
: Use the device as a mobile hotspot to share the
device’s mobile data connection with other devices when the network connection is not
available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot
and Tethering for more information.
•
Mobile networks
: Configure your mobile network settings.
•
SIM card manager
(dual SIM models): Activate your SIM or USIM cards and customise the
SIM card settings. Refer to SIM card manager (dual SIM models) for more information.
•
Location
: Change settings for location information permissions.
•
Auto turn off connections
: Save battery by turning off connections such as Bluetooth or
GPS when they are not being used.
•
More connection settings
: Customise settings to control other features. Refer to More
connection settings for more information.
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
Connecting to a Wi-Fi network
1 On the Settings screen, tap
Connections
→
Wi-Fi
, and then tap the switch to activate it.
2 Select a network from the Wi-Fi networks list.
Networks that require a password appear with a lock icon. Enter the password and tap
CONNECT
.
•
Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device connecting to the network automatically, select it from the list of networks
and tap
FORGET
.
•
If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
Settings
74
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
•
Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
•
Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
•
Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
•
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes).
Samsung is not responsible for the repercussion of illegal use of the Bluetooth
feature.
Pairing with other Bluetooth devices
1 On the Settings screen, tap
Connections
→
Bluetooth
, and then tap the switch to
activate it.
The detected devices will be listed.
2 Select a device to pair with.
If the device you want to pair with is not on the list, set the device to enter Bluetooth
pairing mode. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
3 Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the other device accepts the Bluetooth connection
request.
Settings
75
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
1 Launch the
Gallery
app and select an image.
2 Tap
→
Bluetooth
, and then select a device to transfer the image to.
If your device has paired with the device before, tap the device name without confirming
the auto-generated passkey.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
3 Accept the Bluetooth connection request on the other device.
Unpairing Bluetooth devices
1 On the Settings screen, tap
Connections
→
Bluetooth
.
The device displays the paired devices in the list.
2 Tap next to the device name to unpair.
3 Tap
Unpair
.
Settings
76
Data saver
Reduce your data usage by preventing some apps running in the background from sending
or receiving data.
On the Settings screen, tap
Connections
→
Data usage
→
Data saver
and tap the switch to
activate it.
When the data saver feature is activated, the icon will appear on the status bar.
Data saver feature activated
To select apps to use data without restriction, tap
Allow app while Data saver on
and
select apps.
Mobile Hotspot and Tethering
Use the device as a mobile hotspot to share the device’s mobile data connection with other
devices when the network connection is not available. Connections can be made via Wi-Fi,
USB, or Bluetooth.
On the Settings screen, tap
Connections
→
Mobile Hotspot and Tethering
.
You may incur additional charges when using this feature.
•
Mobile Hotspot
: Use the mobile hotspot to share the device’s mobile data connection
with computers or other devices.
•
Configure Mobile Hotspot
: Configure network settings for mobile hotspot.
•
Bluetooth tethering
: Use Bluetooth tethering to share the device’s mobile data
connection with computers or other devices via Bluetooth.
•
USB tethering
: Use USB tethering to share the device’s mobile data connection with
a computer via USB. When connected to a computer, the device is used as a wireless
modem for the computer.
Settings
77
Using the mobile hotspot
Use your device as a mobile hotspot to share your device’s mobile data connection with other
devices.
1 On the Settings screen, tap
Connections
→
Mobile Hotspot and Tethering
→
Mobile
Hotspot
.
2 Tap the switch to activate it.
The icon appears on the status bar. Other devices can find your device in the Wi-Fi
networks list.
To set a password for the mobile hotspot, tap
Configure Mobile Hotspot
and select the
level of security. Then, enter a password and tap
SAVE
.
3 On the other device’s screen, search for and select your device from the Wi-Fi networks
list.
4 On the connected device, use the device’s mobile data connection to access the Internet.
SIM card manager (dual SIM models)
Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM
or USIM cards (dual SIM models) for more information.
On the Settings screen, tap
Connections
→
SIM card manager
.
•
Calls
: Select a SIM or USIM card for voice calls.
•
Text messages
: Select a SIM or USIM card for messaging.
•
Mobile data
: Select a SIM or USIM card for data services.
•
Dual SIM always on
: Set the device to allow incoming calls from the other SIM or USIM
card during a call.
When this feature is enabled, you may incur additional charges for call forwarding
depending on the region or service provider.
Settings
78
More connection settings
Customise settings to control other connection features.
On the Settings screen, tap
Connections
→
More connection settings
.
•
Printing
: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to Printing for more
information.
•
VPN
: Set up virtual networks (VPNs) on your device to connect to a school or company’s
private network.
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
1 On the Settings screen, tap
Connections
→
More connection settings
→
Printing
→
Add service
.
2 Search for a printer plug-in in
Play Store
.
3 Select a printer plug-in and install it.
4 Select the printer plug-in and tap the switch to activate it.
The device will automatically search for printers that are connected to the same Wi-Fi
network as your device.
5 Select a printer to add.
To add printers manually, tap
→
Add printer
.
Settings
79
Printing content
While viewing content, such as images or documents, access the sharing options panel, tap
the printer plug-in you have installed, and then follow the on-screen instructions to complete
the printing.
Printing methods may vary depending on the content type.
Sounds and vibration
Change settings for various sounds on the device.
On the Settings screen, tap
Sounds and vibration
.
•
Sound mode
: Set the device to use sound mode, vibration mode, or silent mode.
•
Vibrate while ringing
: Set the device to vibrate and play a ringtone for incoming calls.
•
Volume
: Adjust the volume level for call ringtones, music and videos, system sounds, and
notifications.
•
Ringtone
: Change the call ringtone.
•
Notification sounds
: Change the notification sound.
•
Do not disturb
: Set the device to mute incoming calls, notification sounds, and media,
except for allowed exceptions.
•
Touch sounds
: Set the device to sound when you select an app or option on the
touchscreen.
•
Screen lock sounds
: Set the device to sound when you lock or unlock the touchscreen.
•
Charging sound
: Set the device to sound when it is connected to a charger.
•
Dialling keypad tone
: Set the device to sound when you tap the buttons on the keypad.
Settings
80
Apps and notifications
View recently launched apps and manage the device’s apps settings. You can view the apps’
usage information, change their notification or permission settings, or uninstall or disable
unnecessary apps.
On the
Settings
screen, tap
Apps and notifications
.
To customise app permissions for more apps, tap
Special access
and select an option.
Display
Options
Change the display and the Home screen settings.
On the Settings screen, tap
Display
.
•
Brightness
: Adjust the brightness of the display.
•
Auto brightness
: Set the device to save power by adjusting the brightness of the display
automatically.
•
Outdoor mode
: Activate outdoor mode to make the display easier to see in bright
conditions.
•
Font size
: Change the font size.
•
Wallpaper
: Change the wallpaper settings for the Home screen and the locked screen.
•
Show battery percentage
: Set the device to display the remaining battery life.
•
Navigation bar
: Change the navigation bar settings. Refer to Navigation bar (soft
buttons) for more information.
•
Screen timeout
: Set the length of time the device waits before turning off the display’s
backlight.
•
Screensaver
: Set the device to launch a screensaver when the device is charging or
connected to a dock. Refer to Screensaver for more information.
Settings
81
Screensaver
You can set to display images as a screensaver when the screen turns off automatically. The
screensaver will be displayed when the device is charging.
1 On the Settings screen, tap
Display
→
Screensaver
and tap the switch to activate it.
2 Select
Colours
.
To preview the selected option, tap
PREVIEW
.
•
When you tap the screen while your screensaver is displayed, the screen will turn
on.
•
If you set the period you want to use a screensaver, tap
→
Set when to use
and
select an option.
Smart Manager
The smart manager feature provides an overview of the status of your device’s battery,
storage, memory, and performance enhancer. You can also automatically optimise the device
with a tap of your finger.
Storage
Battery
Memory
Performance enhancer
Settings
82
Using the quick optimisation feature
On the Settings screen, tap
Smart Manager
.
The quick optimisation feature improves device performance through the following actions.
•
Clearing some memory.
•
Deleting unnecessary files and closing apps running in the background.
•
Managing abnormal battery usage.
•
Performance enhancer.
Storage
Check the status of the used and available memory.
On the Settings screen, tap
Smart Manager
→
Storage
.
•
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the
memory. The available capacity may change when you update the device.
•
You can view the available capacity of the internal memory in the Specification
section for your device on the Samsung website.
Managing the memory
To delete residual files, such as cache, tap
CLEAN NOW
. To delete files or uninstall apps that
you do not use any more, tap
USER DATA
and select a category. Then, tick items to select and
tap
DELETE
or
UNINSTALL
.
Memory
On the Settings screen, tap
Smart Manager
→
Memory
.
To speed up your device by stopping apps running in the background, tick apps from the
apps list, and tap
CLEAN NOW
.
Settings
83
Battery
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap
Smart Manager
→
Battery
.
•
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
•
You may not receive notifications from some apps that use power saving mode.
Maximum power saving mode
In maximum power saving mode, the device decreases battery consumption by applying the
dark theme and limiting the apps and features available.
Network connections, except for the mobile network, will be deactivated.
Tap
TURN ON MAXIMUM POWER SAVING MODE
, tap option switches activated, and then
tap
APPLY
.
After entering maximum power saving mode, on the Home screen, tap and select an app
to use. To remove apps, tap
→
Edit
and select an app with .
To deactivate maximum power saving mode, tap
→
Turn off Maximum power saving
mode
.
The estimated battery usage time may vary depending on your device settings and
operating conditions.
Managing the battery
You can save battery power by preventing apps that are running in the background from
using battery power when they are not being used. To save battery power by setting whether
to optimise the battery usage for each app, tap
BATTERY USAGE
→
→
Optimise battery
usage
. Then, tap an app’s switch to activate it.
Settings
84
Performance enhancer
Enhance the device’s performance by setting apps to be put to sleep after a certain period of
time of not using them.
On the Settings screen, tap
Smart Manager
→
Performance enhancer
. Then, tap
Enhance
phone performance
switch to activate it.
To add app exceptions, tap
→
Add app exceptions
to select apps that can run in the
background.
Lock screen and security
Options
Change the settings for the locked screen.
On the Settings screen, tap
Lock screen and security
.
The available options may vary depending on the screen lock method selected.
•
Google Play Protect
: Set the device to check for harmful apps and behaviour and warn
about potential harm and remove them.
•
Find My Device
: Activate or deactivate the Find My Device feature. Access the Find My
Mobile website (findmymobile.samsung.com) to track and control your lost or stolen
device.
You can also allow the Google location service to provide more accurate information
about the location of your device.
•
Security update
: Update your device’s software via the firmware over-the-air (FOTA)
service. You can also schedule software updates.
•
Secure startup
: Protect your device by setting it to require a screen unlock code when
turning on the device. You must enter the unlock code to start the device and receive
messages and notifications.
Settings
85
•
Encrypt SD card
: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the device
will not be able to read your encrypted files. Disable this setting before resetting the
device.
•
Other security settings
: Configure additional security settings.
•
Screen lock type
: Change the screen lock method.
•
Smart Lock
: Set the device to unlock itself when trusted locations or devices are
detected. Refer to Smart Lock for more information.
•
Secure lock settings
: Change screen lock settings for the selected lock method.
•
Contact information
: Set the device to show contact information, such as your email
address, on the locked screen.
•
Notifications
: Set whether or not to show notifications on the locked screen and select
which notifications to display.
Smart Lock
You can set the device to unlock itself and remain unlocked when trusted locations or devices
are detected.
For example, if you have set your home as a trusted location, when you get home your device
will detect the location and automatically unlock itself.
•
This feature will be available to use after you set a screen lock method.
•
If you do not use your device for four hours or when you turn on the device, you
must unlock the screen using the pattern, PIN, or password you set.
1 On the Settings screen, tap
Lock screen and security
→
Smart Lock
.
2 Unlock the screen using the preset screen lock method.
3 Select an option and follow the on-screen instructions to complete the setting.
Settings
86
Accounts
Sync, back up, or restore your device’s data. You can also register and manage accounts, such
as your Samsung account or Google account.
On the Settings screen, tap
Accounts
.
•
Accounts
: Add your Samsung and Google accounts, or other accounts, to sync with.
•
Backup
: Keep your personal information, app data, and settings safe on your device.
You can back up your sensitive information and access it later. You must sign in to your
Google or Samsung account to back up data.
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap
Accessibility
.
The available options may vary depending on the region or service provider.
•
Font size
: Change the font size.
•
Magnification
: Set the device to magnify the screen and to zoom in on a specific area.
•
Large mouse/touchpad pointer
: Enlarge the pointer when using an external mouse or
touchpad.
•
Negative colours
: Reverse the display colours to improve visibility.
•
Colour adjustment
: Adjust the colour scheme for the screen when the device determines
that you are colour blind or having difficulty reading content.
•
High contrast fonts
: Adjust the colour and outline of fonts to increase the contrast
between the text and the background.
Settings
87
•
Mono audio
: Enable mono sound when listening to audio with one earbud.
•
Google subtitles (CC)
: Set the device to display closed captions on content supported by
Google and to change the closed caption settings.
•
Touch and hold delay
: Set the recognition time for tapping and holding the screen.
•
Click after pointer stops
: Set the device to select an item automatically when you place
the mouse pointer over the item.
•
End call with Power button
: Change the method of ending calls.
•
Text-to-speech
: Change the settings for text-to-speech features used when Voice
Assistant is activated, such as languages, speed, and more.
•
Accessibility shortcut
: Set the device to activate Voice Assistant or Samsung universal
switch when you press and hold the Volume Up key and the Volume Down key
simultaneously for more than 3 seconds.
Google
Configure settings for some features provided by Google.
On the Settings screen, tap
Google
.
User manual
View help information to learn how to use the device and apps or configure important
settings.
On the Settings screen, tap
User manual
.
Settings
88
System
Customise your device’s system settings or reset the device.
On the Settings screen, tap
System
.
•
Language and input
: Select device languages and change settings, such as keyboards
and voice input types. Some options may not be available depending on the selected
language. Refer to Adding device languages for more information.
•
Date and time
: Access and alter the settings to control how the device displays the time
and date.
If the battery remains fully discharged, the time and date is reset.
•
Report diagnostic info to Samsung
: Set the device to automatically send the device’s
diagnostic and usage information to Samsung.
•
Reset
: Reset your device’s settings or perform a factory data reset. You can reset all your
settings and network settings. You can also set the device to restart at a preset time for
device optimisation.
•
Software update
: Update your device’s software via the firmware over-the-air (FOTA)
service. You can also schedule software updates.
•
About phone
: Access your device’s information.
Adding device languages
You can add languages to use on your device.
1 On the Settings screen, tap
System
→
Language and input
→
Language
→
Add
language
.
To view all the languages that can be added, tap
→
All languages
.
2 Select a language to add.
Settings
89
3 To set the selected language as the default language, tap
SET AS DEFAULT
. To keep the
current language setting, tap
KEEP CURRENT
.
The selected language will be added to your languages list. If you changed the default
language, the selected language will be added to the top of the list.
To change the default language from your languages list, drag next to a language and
move it to the top of the list. If an app does not support the default language, the next
supported language in the list will be used.
90
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
•
Password: When the device lock feature is enabled, you must enter the password you set
for the device.
•
PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
•
PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
•
PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
•
When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
•
You cannot access some options without a subscription. For more information, contact
your service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
Appendix
91
The touchscreen responds slowly or improperly
•
If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
•
If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
•
The touchscreen may malfunction in humid conditions or when exposed to water.
•
Restart your device to clear any temporary software bugs.
•
Ensure that your device software is updated to the latest version.
•
If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
Launch the
Settings
app and tap
System
→
Reset
→
Factory data reset
→
RESET
→
DELETE ALL
. Before performing the factory data reset, remember to make backup copies of
all important data stored in the device.
Appendix
92
Calls are not connected
•
Ensure that you have accessed the right cellular network.
•
Ensure that you have not set call barring for the phone number you are dialling.
•
Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
•
Ensure that you are not covering the built-in microphone.
•
Ensure that the microphone is close to your mouth.
•
If using an earphone, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
•
Ensure that you are not blocking the device’s internal antenna.
•
When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
•
When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery icon is empty
Your battery is low. Charge the battery.
Appendix
93
The battery does not charge properly (For Samsung-approved
chargers)
•
Ensure that the charger is connected properly.
•
Visit a Samsung Service Centre and have the battery replaced.
The battery depletes faster than when first purchased
•
When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
•
Battery consumption will increase when you use certain features or apps, such as GPS,
games, or the Internet.
•
The battery is consumable and the useful charge will get shorter over time.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
•
Charge the battery.
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
•
The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
•
If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Appendix
94
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
•
Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com.
•
Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
•
Your device supports multimedia files that are authorised by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Bluetooth is not working well
If another Bluetooth device is not located or there are connection problems or performance
malfunctions, try the following:
•
Ensure that the device you wish to connect with is ready to be scanned or connected to.
•
Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
•
On your device, launch the
Settings
app, tap
Connections
, and then tap the
Bluetooth
switch to re-activate it.
•
On your device, launch the
Settings
app, tap
System
→
Reset
→
Reset network
settings
→
RESET SETTINGS
to reset network settings. You may lose registered
information when performing the reset.
If the tips above do not solve the problem, contact a Samsung Service Centre.
Appendix
95
A connection is not established when you connect the device to a
computer
•
Ensure that the USB cable you are using is compatible with your device.
•
Ensure that you have the proper driver installed and updated on your computer.
•
If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
A small gap appears around the outside of the device case
•
This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
•
Over time, friction between parts may cause this gap to expand slightly.
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the Smart manager or manually delete unused
apps or files to free up storage space.
The Home button does not appear
The navigation bar containing the Home button may disappear while using certain apps or
features. To view the navigation bar, drag upwards from the bottom of the screen.
Copyright
Copyright © 2019 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.
Trademarks
•
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
•
Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
•
Wi-Fi®, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of the Wi-Fi
Alliance.
•
All other trademarks and copyrights are the property of their respective owners.
