Samsung Galaxy J8 Manual

2018-06-29

: Samsung-Galaxy-J8-Manual samsung-galaxy-j8-manual 4069 manuals phones

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Basics
Apps and features
Settings
Appendix
- Troubleshooting
- Removing the battery

www.samsung.com

User Manual

English. 06/2018. Rev.1.0

SM-J810F

SM-J810G/DS

SM-J810Y

SM-J810F/DS

SM-J810GF/DS

SM-J810Y/DS

Table of Contents

Basics

4 Read me first

6 Device overheating situations and

solutions

9 Device layout and functions

12 Battery

14 SIM or USIM card (nano-SIM card)

20 Memory card (microSD card)

24 Turning the device on and off

25 Initial setup

27 Samsung account

29 Transferring data from your previous

device

34 Understanding the screen

44 Notification panel

46 Entering text

Apps and features

49 Installing or uninstalling apps

51 Bixby

59 Phone

64 Contacts

68 Messages

70 Internet

72 Email

73 Camera

87 Gallery

92 Multi window

96 Samsung Pay mini

97 Samsung Members

98 Samsung Notes

99 Calendar

100 Samsung Health

104 Voice Recorder

105 My Files

105 Clock

107 Calculator

108 Radio

109 Game Launcher

112 SmartThings

116 Sharing content

117 Google apps

Table of Contents

159 Google

160 Accessibility

161 General management

162 Software update

163 User manual

163 About phone

Appendix

164 Troubleshooting

170 Removing the battery

Settings

119 Introduction

119 Connections

120 Wi-Fi

123 Bluetooth

125 Data saver

125 Mobile Hotspot and Tethering

126 SIM card manager (dual SIM

models)

127 More connection settings

128 Sounds and vibration

129 Dolby Atmos (surround sound)

129 Notifications

130 Display

131 Blue light filter

131 Changing the screen mode or

adjusting the display colour

133 Screensaver

133 Wallpapers and themes

134 Advanced features

136 Dual Messenger

137 Device maintenance

141 Apps

141 Lock screen

142 Smart Lock

142 Biometrics and security

144 Face recognition

147 Fingerprint recognition

150 Samsung Pass

154 Secure Folder

158 Cloud and accounts

159 Backup and restore

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Some content may differ from your device depending on the region, service provider,

model specifications, or device’s software.

•

Content (high quality content) that requires high CPU and RAM usage will affect the

overall performance of the device. Apps related to the content may not work properly

depending on the device’s specifications and the environment that it is used in.

•

Samsung is not liable for performance issues caused by apps supplied by providers other

than Samsung.

•

Samsung is not liable for performance issues or incompatibilities caused by edited

registry settings or modified operating system software. Attempting to customise the

operating system may cause the device or apps to work improperly.

•

Software, sound sources, wallpapers, images, and other media provided with this device

are licensed for limited use. Extracting and using these materials for commercial or other

purposes is an infringement of copyright laws. Users are entirely responsible for illegal

use of media.

•

You may incur additional charges for data services, such as messaging, uploading and

downloading, auto-syncing, or using location services depending on your data plan. For

large data transfers, it is recommended to use the Wi-Fi feature.

•

Default apps that come with the device are subject to updates and may no longer be

supported without prior notice. If you have questions about an app provided with

the device, contact a Samsung Service Centre. For user-installed apps, contact service

providers.

Basics

•

Modifying the device’s operating system or installing softwares from unofficial sources

may result in device malfunctions and data corruption or loss. These actions are violations

of your Samsung licence agreement and will void your warranty.

•

Depending on the region or model, some devices are required to receive approval from

the Federal Communications Commission (FCC). If your device is approved by the FCC,

you can view the FCC ID of the device. To view the FCC ID, launch the

Settings

app and

tap

About phone

→

Status

•

Depending on the region, you can view the regulatory information on the device. To

view the information, launch the

Settings

app and tap

About phone

→

Regulatory

information

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Basics

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast

charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or

performance and is in the device’s normal range of operation. If the battery becomes too hot,

the charger may stop charging.

Do the following when the device heats up:

•

Disconnect the charger from the device and close any running apps. Wait for the

device to cool down and then begin charging the device again.

•

If the lower part of the device overheats, it could be because the connected USB

cable is damaged. Replace the damaged USB cable with a new Samsung-approved

one.

•

When using a wireless charger, do not place foreign materials, such as metal objects,

magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.

When the device heats up during use

When you use features or apps that require more power or use them for extended periods,

your device may temporarily heat up due to increased battery consumption. Close any

running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on

the functions and apps you use, these examples may not apply to your model.

•

During the initial setup after purchase or when restoring data

•

When downloading large files

Basics

•

When using apps that require more power or using apps for extended periods

–

When playing high-quality games for extended periods

–

When recording videos for extended periods

–

When streaming videos while using the maximum brightness setting

–

When connecting to a TV

•

While multitasking (or, when running many apps in the background)

–

When using Multi window

–

When updating or installing apps while recording videos

–

When downloading large files during a video call

–

When recording videos while using a navigation app

•

When using large amount of data for syncing with the cloud, email, or other accounts

•

When using a navigation app in a car while the device is placed in direct sunlight

•

When using the mobile hotspot and tethering feature

•

When using the device in areas with weak signals or no reception

•

When charging the battery with a damaged USB cable

•

When the device’s multipurpose jack is damaged or exposed to foreign materials, such as

liquid, dust, metal powder, and pencil lead

•

When you are roaming

Do the following when the device heats up:

•

Keep the device updated with the latest software.

•

Conflicts between running apps may cause the device to heat up. Restart the device.

•

Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

•

Close apps that increase battery consumption or that run in the background when

not in use.

•

Delete unnecessary files or unused apps.

•

Decrease the screen brightness.

•

If the device overheats or feels hot for a prolonged period, do not use it for a while. If

the device continues to overheat, contact a Samsung Service Centre.

Basics

Device limitations when the device overheats

When the device heats up, the features and performance may be limited or the device may

turn off to cool down. The feature is only available on supported models.

•

If the device becomes hotter than usual, a device overheating message will appear. To

lower the device’s temperature, the screen brightness and the performance speed will be

limited and battery charging will stop. Running apps will be closed and you will only be

able to make emergency calls until the device cools down.

•

If the device overheats or feels hot for a prolonged period, a power off message will

appear. Turn off the device, and wait until it cools down.

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to

avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

•

Do not store your device in very cold or very hot temperatures.

•

Do not expose your device to direct sunlight for extended periods.

•

Do not use or store your device for extended periods in very hot areas, such as inside a

car in the summertime.

•

Do not place the device in any areas that may overheat, such as on an electric heating

mat.

•

Do not store your device near or in heaters, microwaves, hot cooking equipment, or high

pressure containers.

•

Never use a damaged charger or battery.

Basics

Device layout and functions

Package contents

Refer to the quick start guide for package contents.

•

The items supplied with the device and any available accessories may vary

depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible

with other devices.

•

Appearances and specifications are subject to change without prior notice.

•

You can purchase additional accessories from your local Samsung retailer. Make

sure they are compatible with the device before purchase.

•

Use only Samsung-approved accessories. Using unapproved accessories may cause

the performance problems and malfunctions that are not covered by the warranty.

•

Availability of all accessories is subject to change depending entirely on

manufacturing companies. For more information about available accessories, refer

to the Samsung website.

Basics

Device layout

Power key

Touchscreen

Multipurpose jack

Volume key

SIM card tray

► Single SIM models:

Memory card tray

► Dual SIM models:

SIM card / Memory

card tray

Speaker

Front camera Proximity sensor

Flash

Speaker

Fingerprint recognition

sensor

Main antenna

GPS antenna

Flash

Rear camera (Dual)

Earphone jack Microphone

Basics

When using the speakers, such as when playing media files or using speakerphone,

do not place the device close to your ears.

•

Connectivity problems and battery drain may occur in the following situations:

–

If you attach metallic stickers on the antenna area of the device

–

If you attach a device cover made with metallic material to the device

–

If you cover the device’s antenna area with your hands or other objects while

using certain features, such as calls or the mobile data connection

•

Using a Samsung-approved screen protector is recommended. Unapproved screen

protectors may cause the sensors to malfunction.

•

Do not cover the proximity sensor area with screen accessories, such as a screen

protector or stickers. Doing so may cause the sensor to malfunction.

•

Do not allow water to contact the touchscreen. The touchscreen may malfunction

in humid conditions or when exposed to water.

Hard keys

Volume key Power key

Key Function

Power

•

Press and hold to turn the device on or off.

•

Press to turn on or lock the screen.

Volume

•

Press to adjust the device volume.

Basics

Soft buttons

Back button

Home button

Recents button

Show and hide

button

When you turn on the device, the soft buttons will appear at the bottom of the screen. The

soft buttons are set to the Recents button, Home button, and Back button by default. Refer to

Navigation bar (soft buttons) for more information.

Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended

periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or

cables can cause the battery to explode or damage the device.

Connecting the charger improperly may cause serious damage to the device. Any

damage caused by misuse is not covered by the warranty.

To save energy, unplug the charger when not in use. The charger does not have a

power switch, so you must unplug the charger from the electric socket when not in

use to avoid wasting power. The charger should remain close to the electric socket

and easily accessible while charging.

1 Connect the USB cable to the USB power adaptor.

Basics

2 Plug the USB cable into the device’s multipurpose jack.

3 Plug the USB power adaptor into an electric socket.

4 After fully charging, disconnect the charger from the device. Then, unplug the charger

from the electric socket.

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•

Optimise the device using the device maintenance feature.

•

When you are not using the device, turn off the screen by pressing the Power key.

•

Activate power saving mode.

•

Close unnecessary apps.

•

Deactivate the Bluetooth feature when not in use.

•

Deactivate the Wi-Fi feature when not in use.

•

Deactivate auto-syncing of apps that need to be synced.

•

Decrease the backlight time.

•

Decrease the screen brightness.

Basics

Battery charging tips and precautions

•

When the battery power is low, the battery icon appears empty.

•

If the battery is completely discharged, the device cannot be turned on immediately

when the charger is connected. Allow a depleted battery to charge for a few minutes

before turning on the device.

•

If you use multiple apps at once, network apps, or apps that need a connection to

another device, the battery will drain quickly. To avoid losing power during a data

transfer, always use these apps after fully charging the battery.

•

Using a power source other than the charger, such as a computer, may result in a slower

charging speed due to a lower electric current.

•

The device can be used while it is charging, but it may take longer to fully charge the

battery.

•

If the device receives an unstable power supply while charging, the touchscreen may not

function. If this happens, unplug the charger from the device.

•

While charging, the device and the charger may heat up. This is normal and should not

affect the device’s lifespan or performance. If the battery gets hotter than usual, the

charger may stop charging.

•

If you charge the device while the multipurpose jack is wet, the device may be damaged.

Thoroughly dry the multipurpose jack before charging the device.

•

If the device is not charging properly, take the device and the charger to a Samsung

Service Centre.

SIM or USIM card (nano-SIM card)

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

For dual SIM models, you can insert two SIM or USIM cards so you can have two phone

numbers or service providers for a single device. In some areas, data transfer speeds may be

slower if two SIM cards are inserted in the device than when one SIM card is inserted.

Basics

Use caution not to lose or let others use the SIM or USIM card. Samsung is not

responsible for any damages or inconveniences caused by lost or stolen cards.

Some LTE services may not be available depending on the service provider. For more

information about service availability, contact your service provider.

►

Single SIM models:

Basics

►

Dual SIM models:

–

SIM card tray 1:

Basics

–

SIM card tray 2:

1 Insert the ejection pin into the hole on the tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may

be damaged.

2 Pull out the tray gently from the tray slot.

Basics

►

Single SIM models: Place the SIM or USIM card on the SIM card tray with the gold-

coloured contacts facing downwards.

►

Dual SIM models: Place the SIM or USIM card on the tray with the gold-coloured

contacts facing downwards. Place the primary SIM or USIM card on the tray 1 and the

secondary SIM or USIM card on the tray 2.

4 Gently press the SIM or USIM card into the tray to secure it.

If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.

5 Insert the tray back into the tray slot.

•

If you insert the tray into your device while the tray is wet, your device may be

damaged. Always make sure the tray is dry.

•

Fully insert the tray into the tray slot to prevent liquid from entering your device.

Correct card installation

►

Dual SIM models:

Nano-SIM card

microSD card

Nano-SIM card

Use only a nano-SIM card.

Basics

Removing the SIM or USIM card

1 Insert the ejection pin into the hole on the tray to loosen the tray.

2 Pull out the tray gently from the tray slot.

3 Remove the SIM or USIM card.

4 Insert the tray back into the tray slot.

Using dual SIM or USIM cards (dual SIM models)

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for

a single device.

Activating SIM or USIM cards

Launch the

Settings

app and tap

Connections

→

SIM card manager

. Select a SIM or USIM

card and tap the switch to activate it.

Customising SIM or USIM cards

Launch the

Settings

app, tap

Connections

→

SIM card manager

, and then select a SIM or

USIM card to access the following options:

•

Icon

: Change the icon of the SIM or USIM card.

•

Name

: Change the display name of the SIM or USIM card.

•

Network mode

: Select a network type to use with the SIM or USIM card.

Setting preferred SIM or USIM cards

When two cards are activated, you can assign voice calls, messaging, and data services to

specific cards.

Launch the

Settings

app, tap

Connections

→

SIM card manager

, and then set the feature

preferences for your cards in

PREFERRED SIM CARD

Basics

Memory card (microSD card)

Installing a memory card

Your device’s memory card capacity may vary from other models and some memory cards

may not be compatible with your device depending on the memory card manufacturer and

type. To view your device’s maximum memory card capacity, refer to the Samsung website.

•

Some memory cards may not be fully compatible with the device. Using an

incompatible card may damage the device or the memory card, or corrupt the data

stored in it.

•

Use caution to insert the memory card right-side up.

•

The device supports the FAT and the exFAT file systems for memory cards. When

inserting a card formatted in a different file system, the device will ask to reformat

the card or will not recognise the card. To use the memory card, you must format it.

If your device cannot format or recognise the memory card, contact the memory

card manufacturer or a Samsung Service Centre.

•

Frequent writing and erasing of data shortens the lifespan of memory cards.

•

When inserting a memory card into the device, the memory card’s file directory

appears in the

My Files

→

SD card

folder.

Basics

1 Insert the ejection pin into the hole on the tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may

be damaged.

2 Pull out the tray gently from the tray slot.

When you remove the tray from the device, the mobile data connection will be

disabled.

3 Place a memory card on the tray 2 with the gold-coloured contacts facing downwards.

Tray 2

Tray 1

4 Gently press the memory card into the tray to secure it.

If the card is not fixed firmly into the tray, the memory card may leave or fall out of the

tray.

5 Insert the tray back into the tray slot.

•

If you insert the tray into your device while the tray is wet, your device may be

damaged. Always make sure the tray is dry.

•

Fully insert the tray into the tray slot to prevent liquid from entering your device.

Basics

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

Launch the

Settings

app and tap

Device maintenance

→

Storage

→

Storage settings

→

SD card

→

UNMOUNT

1 Insert the ejection pin into the hole on the tray to loosen the tray.

2 Pull out the tray gently from the tray slot.

3 Remove the memory card.

4 Insert the tray back into the tray slot.

Do not remove external storage, such as a memory card or USB storage, while the

device is transferring or accessing information, or right after transferring data. Doing

so can cause data to be corrupted or lost or cause damage to the external storage or

device. Samsung is not responsible for losses, including loss of data, resulting from

the misuse of external storage devices.

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the

memory card on the device.

Launch the

Settings

app and tap

Device maintenance

→

Storage

→

Storage settings

→

SD card

→

Format

Before formatting the memory card, remember to make backup copies of all

important data stored in the memory card. The manufacturer’s warranty does not

cover loss of data resulting from user actions.

Basics

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the on-

screen instructions to set up your device.

To turn off the device, press and hold the Power key, and then tap

Power off

Follow all posted warnings and directions from authorised personnel in areas where

the use of wireless devices is restricted, such as aeroplanes and hospitals.

Restarting the device

If your device is frozen and unresponsive, press and hold the Power key and the Volume

Down key simultaneously for more than 7 seconds to restart it.

Power key

Volume Down key

Emergency mode

You can switch the device to emergency mode to reduce battery consumption. Some apps

and functions will be restricted. In emergency mode, you can make an emergency call, send

your current location information to others, sound an emergency alarm, and more.

Activating emergency mode

To activate emergency mode, press and hold the Power key, and then tap

Emergency mode

The usage time left shows the time remaining before the battery power runs

out. Usage time left may vary depending on your device settings and operating

conditions.

Deactivating emergency mode

To deactivate emergency mode, tap

→

Turn off Emergency mode

. Alternatively, press and

hold the Power key, and then tap

Emergency mode

Basics

Initial setup

When you turn on your device for the first time or after performing a data reset, follow the on-

screen instructions to set up your device.

The initial setup procedures may vary depending on the device’s software and your

region.

1 Turn on the device.

2 Select your preferred device language and select .

Select a language.

3 Select a Wi-Fi network and connect to it.

If you do not connect to a Wi-Fi network, you may not be able to set up some device

features during the initial setup.

4 Follow the on-screen instructions to proceed the initial setup.

5 Set a screen lock method to protect your device. You can protect your personal

information by preventing others from accessing your device. To set the screen lock

method later, tap

No, thank you

Basics

6 Sign in to your Samsung account. You can enjoy Samsung services and keep your data

up to date and secure across all of your devices. Refer to Samsung account for more

information.

Select features you want to use and complete the initial setup.

The Home screen will appear.

Basics

Samsung account

Introduction

Your Samsung account is an integrated account service that allows you to use a variety of

Samsung services provided by mobile devices, TVs, and the Samsung website. Once your

Samsung account has been registered, you can keep your data up to date and secure across

your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see

tips and tricks from Samsung Members, and more.

Create your Samsung account with your email address.

To check the list of services that can be used with your Samsung account, visit

account.samsung.com. For more information on Samsung accounts, launch the

Settings

app

and tap

Cloud and accounts

→

Accounts

→

Samsung account

→

Help

Registering your Samsung account

Registering a new Samsung account

If you do not have a Samsung account, you should create one.

1 Launch the

Settings

app and tap

Cloud and accounts

→

Accounts

→

Add account

2 Tap

Samsung account

→

CREATE ACCOUNT

3 Follow the on-screen instructions to complete creating your account.

Basics

Registering an existing Samsung account

If you already have a Samsung account, register it to the device.

1 Launch the

Settings

app and tap

Cloud and accounts

→

Accounts

→

Add account

2 Tap

Samsung account

→

3 Enter your email address and password, and then tap

If you forget your account information, tap

Find ID

Reset password

. You can find your

account information when you enter the required information.

If you want to verity your Samsung account password via your biometric data, such as

fingerprints, tap

Verify identity with biometrics instead of password using Samsung

Pass

. Refer to Samsung Pass for more information.

4 Read and agree to the terms and conditions and tap

AGREE

5 Tap

DONE

to finish registering your Samsung account.

Removing your Samsung account

When you remove your registered Samsung account from the device, your data, such as

contacts or events, will also be removed.

1 Launch the

Settings

app and tap

Cloud and accounts

→

Accounts

2 Tap

Samsung account

→

Remove account

3 Tap

REMOVE

, enter your Samsung account password, and then tap

REMOVE ACCOUNT

Basics

Transferring data from your previous device

You can restore your data, such as images, contacts, messages, and apps from Samsung

Cloud. You can also copy them from your previous device via Smart Switch.

•

This feature may not be supported on some devices or computers.

•

Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung

takes copyright seriously. Only transfer content that you own or have the right to

transfer.

Smart Switch

Transfer data between mobile devices via Smart Switch. To use Smart Switch, launch the

Settings

app and tap

Cloud and accounts

→

Smart Switch

. If you do not have the app,

download it from

Galaxy Apps

Play Store

Transferring data from a mobile device

Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.

1 On the previous device, launch Smart Switch.

If you do not have the app, download it from

Galaxy Apps

Play Store

2 On your device, launch the

Settings

app and tap

Cloud and accounts

→

Smart Switch

3 Place the devices near each other.

Basics

4 On the previous device, tap

WIRELESS

→

SEND

5 On your device, tap

WIRELESS

→

RECEIVE

and select the previous device type.

6 Follow the on-screen instructions to transfer data from your previous device.

Transferring data using external storage

Transfer data using external storage, such as a microSD card.

1 Transfer data from your previous device to external storage.

2 Insert or connect the external storage device to your device.

3 On your device, launch the

Settings

app and tap

Cloud and accounts

→

Smart Switch

→

EXTERNAL STORAGE

→

RESTORE

4 Follow the on-screen instructions to transfer data from external storage.

Basics

Transferring backup data from a computer

Transfer data between your device and a computer. You must download the Smart Switch

computer version app from www.samsung.com/smartswitch. Back up data from your

previous device to a computer and import the data to your device.

1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.

2 On the computer, launch Smart Switch.

If your previous device is not a Samsung device, back up data to a computer using a

program provided by the device’s manufacturer. Then, skip to the fifth step.

3 Connect your previous device to the computer using the device’s USB cable.

4 On the computer, follow the on-screen instructions to back up data from the device.

Then, disconnect your previous device from the computer.

5 Connect your device to the computer using the USB cable.

6 On the computer, follow the on-screen instructions to transfer data to your device.

Viewing imported data

You can view the imported data on the same app from your previous device.

If your new device does not have the same apps to view or play the imported data, the data

will be saved to a similar app. For example, if you import memos and your device does not

have the Memo app, you can view the memos in the

Samsung Notes

app.

Basics

Samsung Cloud

Back up data from your previous device to Samsung Cloud and restore the data to your new

device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer

to Samsung account for more information.

Backing up data

1 On your previous device, sign in to your Samsung account.

2 Launch the

Settings

app, select the backup option, and back up your data.

•

If your device supports Samsung Cloud, launch the

Settings

app, tap

Cloud and

accounts

→

Samsung Cloud

, select your device under

BACKUP AND RESTORE

tap

Back up

, and then back up your data.

•

The data backup method may vary depending on your model.

•

Some data will not be backed up. To check which data will be backed up, launch

the

Settings

app, tap

Cloud and accounts

→

Samsung Cloud

, select your device

under

BACKUP AND RESTORE

, and then tap

Back up

Restoring data

1 On your new device, launch the

Settings

app and tap

Cloud and accounts

→

Samsung

Cloud

2 Select your previous device under

BACKUP AND RESTORE

and tap

Restore data

3 Tick the data types you want to restore and tap

RESTORE

Basics

Syncing data

You can sync data saved in your device with Samsung Cloud and access it from other devices.

1 On your new device, launch the

Settings

app and tap

Cloud and accounts

→

Samsung

Cloud

2 Tap

→

Settings

→

Sync settings

3 Tap the switches next to the items you want to sync with.

Checking data

You can check the saved items and used memory of your Samsung Cloud. Launch the

Settings

app and tap

Cloud and accounts

→

Samsung Cloud

•

You can immediately check your used memory and saved items, such as,

GALLERY

SAMSUNG NOTES

, and

SAMSUNG CLOUD DRIVE

. Tap each card and enter the next

page. You can change the settings or check the saved data.

•

You can check the backup data in your Samsung account by using the

BACKUP AND

RESTORE

option. Select your device and tap

Restore data

Basics

Understanding the screen

Controlling the touchscreen

•

Do not allow the touchscreen to come into contact with other electrical devices.

Electrostatic discharges can cause the touchscreen to malfunction.

•

To avoid damaging the touchscreen, do not tap it with anything sharp or apply

excessive pressure to it with your fingertips.

•

Leaving the touchscreen idle for extended periods may result in afterimages

(screen burn-in) or ghosting. Turn off the touchscreen when you do not use the

device.

•

The device may not recognise touch inputs close to the edges of the screen, which

are outside of the touch input area.

•

It is recommended to use fingers when you use the touchscreen.

Tapping

Tap the screen.

Tapping and holding

Tap and hold the screen for approximately

2 seconds.

Basics

Dragging

Tap and hold an item and drag it to the

target position.

Double-tapping

Double-tap the screen.

Swiping

Swipe upwards, downwards, to the left, or

to the right.

Spreading and pinching

Spread two fingers apart or pinch on the

screen.

Basics

Navigation bar (soft buttons)

When you turn on the device, the soft buttons will appear on the navigation bar at the

bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back

button by default. The functions of the buttons can change according to the app currently

being used or usage environment.

Back button

Home button

Recents button

Show and hide

button

Button Function

Show and hide

•

Double-tap to pin or hide the navigation bar.

Recents

•

Tap to open the list of recent apps.

Home

•

Tap to return to the Home screen.

•

Tap and hold to launch the

Google Assistant

Google

app.

Back

•

Tap to return to the previous screen.

Displaying or hiding the navigation bar

Using the Show and hide button at the left side of the navigation bar, you can set the

navigation bar to be hidden or pinned on the screen when you use apps or features. The

navigation bar is pinned by default.

If you want to view files or use apps in full screen, double-tap the Show and hide button to

hide the navigation bar.

To show the navigation bar again, drag upwards from the bottom of the screen.

•

On certain screens, such as the Home screen, the navigation bar will always be

displayed and the Show and hide button will not appear.

•

Even after you pin the navigation bar, it can be hidden while using some apps or

features, such as a video player.

Basics

Setting the navigation bar

Launch the

Settings

app, tap

Display

→

Navigation bar

, and then select an option.

•

Show and hide button

: Add a button to hide or pin the navigation bar. You can set

whether or not to display the button for each app.

•

BACKGROUND COLOUR

: Change the navigation bar’s background colour.

•

Button layout

: Change the order of the buttons on the navigation bar.

Home screen and Apps screen

The Home screen is the starting point for accessing all of the device’s features. It displays

widgets, shortcuts to apps, and more.

The Apps screen displays icons for all apps, including newly installed apps.

The screen may appear differently depending on the region or service provider.

A widget

Navigation bar (soft buttons)

Favourite apps

A folder

A screen indicator

Bixby Home indicator. View your

customised content.

An app

Basics

Switching between Home and Apps screens

On the Home screen, swipe upwards or downwards to open the Apps screen.

To return to the Home screen, swipe upwards or downwards on the Apps screen.

Alternatively, tap the Home button or the Back button.

Home screen Apps screen

If you add the Apps button on the Home screen, you can open the Apps screen by tapping

the button. On the Home screen, tap and hold an empty area and tap

Home screen settings

→

Apps button

→

Show Apps button

→

APPLY

. The Apps button will be added at the

bottom of the Home screen.

Apps button

Basics

Moving items

Tap and hold an item, and then drag it to a new location. To move the item to another panel,

drag it to the side of the screen.

To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,

and then drag it to the top or bottom of the screen. A shortcut to the app will be added on

the Home screen.

You can also move frequently used apps to the shortcuts area at the bottom of the Home

screen.

Creating folders

Create folders and gather similar apps to quickly access and launch apps.

1 On the Home screen or the Apps screen, tap and hold an app, and then drag it over

another app.

2 Drop the app when a folder frame appears around the apps.

A new folder containing the selected apps will be created. Tap

Enter folder name

and

enter a folder name.

•

Adding more apps

Tap

ADD APPS

on the folder. Tick the apps to add and tap

ADD

. You can also add an app

by dragging it to the folder.

•

Moving apps from a folder

Tap and hold an app to drag it to a new location.

•

Deleting a folder

Tap and hold a folder, and then tap

Delete folder

. Only the folder will be deleted. The

folder’s apps will be relocated to the Apps screen.

Basics

Editing the Home screen

On the Home screen, tap and hold an empty area, or pinch your fingers together to access

the editing options. You can set the wallpaper, add widgets, and more. You can also add,

delete, or rearrange Home screen panels.

•

Adding panels: Swipe to the left, and then tap .

•

Moving panels: Tap and hold a panel preview, and then drag it to a new location.

•

Deleting panels: Tap on the panel.

•

Wallpapers

: Change the wallpaper settings for the Home screen and the locked screen.

•

Themes

: Change the device’s theme. Visual elements of interface, such as colours, icons,

and wallpapers, will change depending on the selected theme.

•

Widgets

: Widgets are small apps that launch specific app functions to provide

information and convenient access on your Home screen. Tap and hold a widget, and

then drag it to the Home screen. The widget will be added on the Home screen.

•

Home screen settings

: Change the size of the grid to display more or fewer items on the

Home screen and more.

Basics

Displaying all apps on the Home screen

Without using a separate Apps screen, you can set the device to display all apps on the

Home screen. On the Home screen, tap and hold an empty area, and then tap

Home screen

settings

→

Home screen layout

→

Home screen only

→

APPLY

You can now access all your apps by swiping to the left on the Home screen.

Indicator icons

Indicator icons appear on the status bar at the top of the screen. The icons listed in the table

below are most common.

The status bar may not appear at the top of the screen in some apps. To display the

status bar, drag down from the top of the screen.

Icon Meaning

No signal

/ Signal strength

/ Roaming (outside of normal service area)

/ Preferred SIM or USIM card for calls (dual SIM models)

GPRS network connected

EDGE network connected

UMTS network connected

HSDPA network connected

HSPA+ network connected

/ LTE network connected

Wi-Fi connected

Bluetooth feature activated

Location services being used

Call in progress

Missed call

New text or multimedia message

Alarm activated

Mute mode activated

Vibration mode activated

Basics

Icon Meaning

Flight mode activated

Error occurred or caution required

Battery charging

Battery power level

Lock screen

Pressing the Power key turns off the screen and locks it. Also, the screen turns off and

automatically locks if the device is not used for a specified period.

To unlock the screen, swipe in any direction when the screen turns on.

If the screen is off, press the Power key to turn on the screen.

Locked screen

Basics

Changing the screen lock method

To change the screen lock method, launch the

Settings

app, tap

Lock screen

→

Screen lock

type

, and then select a method.

When you set a pattern, PIN, password, face, or fingerprint for the screen lock method, you

can protect your personal information by preventing others from accessing your device. After

setting the screen lock method, the device will require an unlock code whenever unlocking it.

•

Swipe

: Swipe in any direction on the screen to unlock it.

•

Pattern

: Draw a pattern with four or more dots to unlock the screen.

•

: Enter a PIN with at least four numbers to unlock the screen.

•

Password

: Enter a password with at least four characters, numbers, or symbols to unlock

the screen.

•

None

: Do not set a screen lock method.

•

Face

: Register your face to unlock the screen. Refer to Face recognition for more

information.

•

Fingerprints

: Register your fingerprints to unlock the screen. Refer to Fingerprint

recognition for more information.

You can set your device to perform a factory data reset if you enter the unlock code

incorrectly several times in a row and reach the attempt limit. Launch the

Settings

app, tap

Lock screen

→

Secure lock settings

, unlock the screen using the preset

screen lock method, and then tap the

Auto factory reset

switch to activate it.

Screen capture

Capture a screenshot while using the device.

Press and hold the Volume Down key and the Power key simultaneously. You can view

captured images in

Gallery

You can also capture screenshots by swiping your hand to the left or right across the screen. If

this feature is not activated, launch the

Settings

app, tap

Advanced features

→

Palm swipe

to capture

and tap the switch to activate it.

It is not possible to capture a screenshot while using some apps and features.

Basics

Notification panel

When you receive new notifications, such as messages or missed calls, indicator icons appear

on the status bar. To see more information about the icons, open the notification panel and

view the details.

To open the notification panel, drag the status bar downwards. To close the notification panel,

swipe upwards on the screen.

You can open the notification panel, even on the locked screen.

You can use the following functions on the notification panel.

View the notification details and

perform various actions.

Clear all notifications.

Launch Settings.

Access the notification settings.

Quick setting buttons

Preferred SIM or USIM card for

each option. Tap to access the

SIM card manager. (dual SIM

models)

Basics

Using quick setting buttons

Tap quick setting buttons to activate certain features. Swipe downwards on the notification

panel to view more buttons.

To change feature settings, tap the text under each button. To view more detailed settings,

tap and hold a button.

To rearrange buttons, tap

→

Button order

, tap and hold a button, and then drag it to

another location.

Basics

Entering text

Keyboard layout

A keyboard appears automatically when you enter text to send messages, create notes, and

more.

•

When the keyboard is opened for the first time, the keyboard setup screen will

appear. Set the input language, keyboard type, and keyboard settings and then tap

START

•

Text entry is not supported in some languages. To enter text, you must change the

input language to one of the supported languages.

Break to the next line.

Delete a preceding character.

Enter symbols.

Enter uppercase. For all caps, tap

it twice.

Additional keyboard functions

Enter a space.

View more keyboard functions.

Changing the input language

Tap

→

Languages and types

→

MANAGE INPUT LANGUAGES

, and then select the

languages to use. When you select two or more languages, you can switch between the input

languages by swiping to the left or right on the space key.

Basics

Changing the keyboard

Tap to change the keyboard.

To change the keyboard type, tap

→

Languages and types

, select a language, and then

select the keyboard type you want.

•

If the keyboard button ( ) does not appear on the navigation bar, launch the

Settings

app, tap

General management

→

Language and input

, and then tap

the

Show Keyboard button

switch to activate it.

•

On a

3x4 keyboard

, a key has three or four characters. To enter a character, tap the

corresponding key repeatedly until the desired character appears.

Additional keyboard functions

Some features may not be available depending on the region or service provider.

•

: Predict words based on your input and show word suggestions. To return to the

keyboard functions list, tap .

•

: Set the device to transliterate characters from English into another language.

This feature may not be available depending on the region or service provider.

•

: Enter emoticons.

•

: Enter stickers.

•

: Attach animated GIFs.

This feature may not be available depending on the region or service provider.

•

: Add an item from the clipboard.

•

: Enter text by voice.

•

: Change the keyboard settings.

•

→

: Change the keyboard for one-handed operation.

Basics

Copying and pasting

1 Tap and hold over text.

2 Drag or to select the desired text, or tap

Select all

to select all text.

3 Tap

Copy

Cut

The selected text is copied to the clipboard.

4 Tap and hold where the text is to be inserted and tap

Paste

To paste text that you have previously copied, tap

Clipboard

and select the text.

Dictionary

Look up definitions for words while using certain features, such as when browsing webpages.

1 Tap and hold over a word that you want to look up.

If the word you want to look up is not selected, drag or to select the desired text.

2 Tap

Dictionary

on the options list.

If a dictionary is not preinstalled on the device, tap

Move to Manage dictionaries

→

next to a dictionary to download it.

3 View the definition in the dictionary pop-up window.

To switch to the full screen view, tap . Tap the definition on the screen to view more

definitions. In the detailed view, tap to add the word to your favourite words list or tap

Search Web

to use the word as a search term.

Apps and features

Installing or uninstalling apps

Galaxy Apps

Purchase and download apps. You can download apps that are specialised for Samsung

Galaxy devices.

Open the

Samsung

folder and launch the

Galaxy Apps

app.

This app may not be available depending on the region or service provider.

Installing apps

Browse apps by category or tap the search field to search for a keyword.

Select an app to view information about it. To download free apps, tap

INSTALL

. To purchase

and download apps where charges apply, tap the price and follow the on-screen instructions.

To change the auto update settings, tap

→

Settings

→

Auto update apps

, and

then select an option.

Play Store

Purchase and download apps.

Launch the

Play Store

app.

Installing apps

Browse apps by category or search for apps by keyword.

Select an app to view information about it. To download free apps, tap

INSTALL

. To purchase

and download apps where charges apply, tap the price and follow the on-screen instructions.

To change the auto update settings, tap

→

Settings

→

Auto-update apps

, and

then select an option.

Apps and features

Managing apps

Uninstalling or disabling apps

Tap and hold an app and select an option.

•

Disable

: Disable selected default apps that cannot be uninstalled from the device.

•

Uninstall

: Uninstall downloaded apps.

Enabling apps

Launch the

Settings

app, tap

Apps

→

Disabled

, select an app, and then tap

ENABLE

Setting app permissions

For some apps to operate properly, they may need permission to access or use information

on your device. When you open an app, a pop-up window may appear and request access to

certain features or information. Tap

ALLOW

on the pop-up window to grant permissions to

the app.

To view your app permission settings, launch the

Settings

app and tap

Apps

. Select an app

and tap

Permissions

. You can view the app’s permissions list and change its permissions.

To view or change app permission settings by permission category, launch the

Settings

app

and tap

Apps

→

App permissions

. Select an item and tap the switches next to apps to

grant permissions.

If you do not grant permissions to apps, the basic features of the apps may not

function properly.

Apps and features

Bixby

Introduction

Bixby provides various contents you need by analysing your usage patterns and your routine.

•

To use the Bixby feature, your device must be connected to a Wi-Fi or mobile

network.

•

To use the Bixby feature, you must register and sign in to your Samsung account.

Starting Bixby

When you launch Bixby for the first time, the Bixby intro page will appear. You must register

and sign in to your Samsung account according to the on-screen instructions and agree to

the terms and conditions.

1 Swipe to the right on the Home screen.

2 Check the Bixby intro page and tap

3 Tap

and follow the on-screen instructions to sign in to your Samsung account.

If you are already signed in, this step will not appear.

4 Tap

DONE

to finish registering your Samsung account.

5 Read and agree to the terms and conditions and tap

The Bixby Home screen will appear.

Apps and features

Bixby Home

On the Bixby Home screen, you can view recommended services and information that Bixby

provides by analysing your usage patterns and your routine.

Opening Bixby Home

1 Swipe to the right on the Home screen.

The Bixby Home screen will appear.

2 Swipe upwards or downwards to view recommended content.

Upcoming reminder

Access additional options.

Tags

Edit information.

Apps and features

Viewing albums

You can view your images and videos sorted by folders or albums. The animations or collages

you have created will also be sorted in your folders on the albums list.

Launch the

Gallery

app, tap

ALBUMS

, and then select an album.

Hiding albums

You can hide albums.

You cannot hide albums created by default, such as the

Camera

and

Screenshots

albums.

1 Launch the

Gallery

app and tap

ALBUMS

2 Tap

→

Hide or unhide albums

3 Select albums to hide and tap

APPLY

To show albums again, tap

→

Hide or unhide albums

, deselect albums to show, and then

tap

APPLY

Viewing stories

When you capture or save images and videos, the device will read their date and location

tags, sort the images and videos, and then create stories. To create stories automatically, you

must capture or save multiple images and videos.

Launch the

Gallery

app, tap

STORIES

, and then select a story.

Creating stories

Create stories with various themes.

1 Launch the

Gallery

app and tap

STORIES

2 Tap

→

Create story

Apps and features

3 Tick images or videos to include in the story and tap

DONE

4 Enter a title for the story and tap

CREATE

To add images or videos to a story, select a story and tap

ADD

To remove images or videos from a story, select a story, tap

→

Edit

, tick images or videos to

remove, and then tap

→

Remove from story

Deleting stories

1 Launch the

Gallery

app and tap

STORIES

2 Tap and hold a story to delete, and tap

DELETE

Syncing images and videos with Samsung Cloud

You can sync images and videos saved in

Gallery

with Samsung Cloud and access them from

other devices. You must register and sign in to your Samsung account to use Samsung Cloud.

Refer to Samsung account for more information.

Launch the

Gallery

app, tap

→

Settings

, and then tap the

Samsung Cloud

switch to

activate it. Images and videos captured on the device will be automatically saved to Samsung

Cloud.

Deleting images or videos

Deleting an image or a video

Select an image or a video and tap at the bottom of the screen.

Deleting multiple images and videos

1 On the Gallery screen, tap and hold an image or a video to delete.

2 Tick the images or videos to delete.

3 Tap

DELETE

Apps and features

Multi window

Introduction

Multi window lets you run two apps at the same time in the split screen view. You can also run

multiple apps at the same time in the pop-up view.

Some apps may not support this feature.

Split screen view Pop-up view

Apps and features

Split screen view

1 Tap the Recents button to open the list of recently used apps.

2 Swipe upwards or downwards and tap on a recent app window.

The selected app will launch in the upper window.

3 In the lower window, swipe upwards or downwards to select another app to launch.

To launch apps not in the list of recently used apps, tap

APP LIST

and select an app.

Apps and features

Using additional options

Tap the bar between the app windows to access additional options.

Close the app.

Use the snap window

feature.

Switch locations

between app windows.

Switch the selected

window to a pop-up

view.

Add this app pair to the

Home screen.

Adjusting the window size

Drag the bar between the app windows up or down to adjust the size of the windows.

When you drag the bar between the app windows to the top or bottom edge of the screen,

the window will be maximised.

Minimising the split screen view

Press the Home button to minimise the split screen view. The icon will appear on the status

bar. The app in the lower window will close and the app in the upper window will remain

active in the minimised split screen view.

Minimised split screen

To close the minimised split screen view, tap .

Apps and features

Snap window

You can select an area and pin it to the top of the screen and use other apps in the lower

window.

1 Tap the Recents button to open the list of recently used apps.

2 Tap and drag the frame to the area you want to pin it to.

To adjust the size of the frame, drag upwards or downwards.

3 Tap

DONE

The selected app window will be pinned at the top of the screen. To unpin the window,

drag the bar between the app windows.

4 In the lower window, swipe upwards or downwards to select another app to launch.

Adding app pairs to the Home screen

When you add app pairs to the Home screen, you can launch two apps in the split screen

view with a single tap.

Tap the bar between the app windows and tap .

The current app pair will be added on the Home screen.

App pair

Apps and features

Pop-up view

1 Tap the Recents button to open the list of recently used apps.

2 Swipe upwards or downwards, tap and hold an app window, and then drag it to

Drop

here for pop-up view

The app screen will appear in the pop-up view.

Minimise the window.

Close the app.

Maximise the window.

Moving pop-up windows

To move a pop-up window, tap the window’s toolbar and drag it to a new location.

Samsung Pay mini

to Samsung Pay mini, a mobile payment service, to make payments quickly and securely.

Launch the

Samsung Pay mini

app.

•

This app may not be available depending on the region or service provider.

•

To make payments with Samsung Pay mini, the device may be required a

connection to a Wi-Fi or mobile network.

Apps and features

Samsung Members

offers support services to customers, such as device problem diagnosis,

and lets users submit questions and error reports. You can also share information with others

in the Galaxy users’ community or view the latest Galaxy news and tips.

Samsung Members

can help you solve any problems you might encounter while using your device.

Additional options

Send feedback.

•

This app’s availability and supported features may vary depending on the region or

service provider.

•

To submit your feedback or post your comments, you must register and sign in to

your Samsung account. Refer to Samsung account for more information.

Apps and features

Samsung Notes

Introduction

Create notes by entering text from the keyboard or by handwriting or drawing on the screen.

You can also insert images or voice recordings into your notes.

Creating notes

1 Launch the

Samsung Notes

app and tap

ALL

→

2 Select an input method from the toolbar at the top of the screen and compose a note.

Tap

→

Image

to insert an image by selecting from

Gallery

or by taking a photo.

Tap

→

Voice

to record a voice recording and insert it into the note. Voice recording

will start immediately.

Enter text using the keyboard.

Write or draw with pens.

Paint with brushes.

Insert an image or a voice

recording.

3 When you are finished composing the note, tap

SAVE

Deleting notes

1 Launch the

Samsung Notes

app, tap

ALL

COLLECTIONS

, and then select a category.

2 Tap and hold a note to delete.

To delete multiple notes, tick more notes to delete.

3 Tap .

Apps and features

Calendar

Introduction

Manage your schedule by entering upcoming events or tasks in your planner.

Creating events

1 Launch the

Calendar

app and tap or double-tap a date.

If the date already has saved events or tasks in it, tap the date and tap .

2 Enter event details.

Select a calendar to save the

event to.

Attach a map.

Enter the location.

Add a note.

Enter a title.

Select a sticker to display with

the event.

Set the duration.

Add more details.

Set an alarm.

Change the event's colour.

3 Tap

SAVE

to save the event.

Apps and features

100

Creating tasks

1 Launch the

Calendar

app and tap

VIEW

→

Tasks

2 Tap and enter task details.

3 Tap

SAVE

to save the task.

Syncing events and tasks with your accounts

1 Launch the

Settings

app, tap

Cloud and accounts

→

Accounts

and select the account to

sync with.

2 Tap

Sync account

and tap the

Sync Calendar

switch to activate it.

For the Samsung account, tap

→

Sync settings

and tap the

Calendar

switch to activate

it.

To add accounts to sync with, launch the

Calendar

app and tap

→

Manage calendars

→

Add account

. Then, select an account to sync with and sign in. When an account is added, it

will appear on the list.

Samsung Health

Introduction

Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your

progress, and keep track of your overall wellness and fitness.

Apps and features

101

Using Samsung Health

You can view the key information from Samsung Health menus and trackers to monitor your

wellness and fitness. You can also compare your step count records with other Samsung

Health users, compete with your friends, and view health tips.

Open the

Samsung

folder and launch the

Samsung Health

app. When running this app for

the first time or restart it after performing a data reset, follow the on-screen instructions to

complete the setup.

Some features may not be available depending on the region.

View and manage trackers.

View health tips.

Ask experts any health-related

questions.

Set your daily goals and track

your progress.

Monitor your health and fitness.

Compare your step count

records with other Samsung

Health users or compete with

your friends.

To add items to the Samsung Health screen, tap

→

Manage items

, and then select items.

•

GOALS

: Set your daily fitness goals and view your progress.

•

PROGRAMS

: Use customisable exercise programmes.

•

GENERAL TRACKERS

: Monitor your activities, food intake, and body measurements.

•

EXERCISE TRACKERS

: Add trackers of various exercises and monitor your activities.

Apps and features

102

Goals

You can set your goals for weight management or a more balanced life. After setting your

goals, you can track your progress or view guides on the Samsung Health screen.

On the Samsung Health screen, tap

SET GOALS

. Alternatively, tap

→

Manage items

and

select

Weight management

Balanced life

TOGETHER

Together allows you to set up step count goals and compete with your friends. You can invite

friends to walk together, set target step counts, compete in challenges, and view your ranking

on the

Steps leaderboard

On the Samsung Health screen, tap

TOGETHER

Steps

The device counts the number of steps you take and measures the distance travelled.

On the Samsung Health screen, tap the steps tracker.

Target

Current step total

•

You may experience a brief delay while the steps tracker monitors your steps and

then displays your step count. You may also experience a brief delay before the

pop-up window indicates that your goal has been reached.

•

If you use the steps tracker while travelling by car or train, vibration may affect your

step count.

Apps and features

103

Additional information

•

Samsung Health is intended for fitness and wellness purposes only and is not intended

for use in the diagnosis of disease or other conditions, or in the cure, mitigation,

treatment, or prevention of disease.

•

The available functions, features and addable applications for Samsung Health may vary

from country to country due to different local laws and regulations. You should check the

features and applications available in your specific region before use.

•

Samsung Health applications and its service can be changed or discontinued without

prior notice.

•

The purpose for data collection is limited to providing the service that you have

requested, including providing additional information to enhance your wellness, sync

data, data analysis and statistics or to develop and provide better services. (But if you sign

in to your Samsung account from Samsung Health, your data may be saved on the server

for data backup purposes.) Personal information may be stored until the completion of

such purposes. You can delete personal data stored by Samsung Health by using the

Reset data option in the Settings menu. To delete any data you have shared with social

networks or transferred to storage devices, you must delete them separately.

•

You may share and/or sync your data with additional Samsung services or compatible

third party services that you select, as well as with any of your other connected devices.

Access to Samsung Health information by such additional services or third party devices

will only be permitted with your express approval.

•

You assume full responsibility for the inappropriate use of data shared on social networks

or transmitted to others. Use caution when sharing your personal data with others.

•

If the device is connected to measuring devices, verify the communication protocol to

confirm proper operation. If you use a wireless connection, such as Bluetooth, the device

may be affected by electronic interference from other devices. Avoid using the device

near other devices that transmit radio waves.

•

Please read Terms and Conditions and Privacy Policy of Samsung Health carefully before

using it.

Apps and features

104

Voice Recorder

Use this app to record or play voice memos.

1 Open the

Samsung

folder and launch the

Voice Recorder

app.

2 Tap to start recording. Speak into the microphone.

Tap to pause recording.

While making a voice recording, tap

BOOKMARK

to insert a bookmark.

Start recording.

3 Tap to finish recording.

4 Enter a file name and tap

SAVE

Apps and features

105

My Files

Access and manage various files stored in the device or in other locations, such as cloud

storage services.

Open the

Samsung

folder and launch the

My Files

app.

View files that are stored in each storage.

To free up the device’s storage, tap

→

Get more space

To search for files or folders, tap .

Clock

Introduction

Set alarms, check the current time in many cities around the world, time an event, or set a

specific duration.

ALARM

Launch the

Clock

app and tap

ALARM

Setting alarms

Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set

other various alarm options, and then tap

SAVE

To open the keypad to enter an alarm time, tap the time input field.

To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.

Stopping alarms

Tap

DISMISS

to stop an alarm. If you have previously enabled the snooze option, tap

SNOOZE

to repeat the alarm after a specified length of time.

Deleting alarms

Tap and hold an alarm, tick alarms to delete, and then tap

DELETE

Apps and features

106

WORLD CLOCK

Launch the

Clock

app and tap

WORLD CLOCK

Creating clocks

Tap , enter a city name or select a city from the globe, and then tap

ADD

Deleting clocks

Tap and hold a clock, tick clocks to delete, and then tap

DELETE

STOPWATCH

1 Launch the

Clock

app and tap

STOPWATCH

2 Tap

START

to time an event.

To record lap times while timing an event, tap

LAP

3 Tap

STOP

to stop timing.

To restart the timing, tap

RESUME

To clear lap times, tap

RESET

Apps and features

107

TIMER

1 Launch the

Clock

app and tap

TIMER

2 Set the duration, and then tap

START

To open the keypad to enter the duration, tap the duration input field.

3 Tap

DISMISS

when the timer goes off.

Calculator

Perform simple or complex calculations.

Launch the

Calculator

app.

Rotate the device to landscape orientation to display the scientific calculator. If

Auto-rotate

disabled, tap to display the scientific calculator.

To see the calculation history, tap

HISTORY

. To close the calculation history panel, tap

KEYPAD

To clear the history, tap

HISTORY

→

CLEAR HISTORY

To use the unit conversion tool, tap . You can convert various values, such as area, length,

or temperature, into other units.

Apps and features

108

Radio

Listening to the FM radio

Launch the

Radio

app.

Before you use this app, you must connect a headset, which serves as the radio antenna.

The FM radio scans and saves available stations automatically when running for the

first time.

Tap to turn on the FM radio. Select the radio station you want from the stations list.

View the list of available stations.

Access additional options.

Scan and save available stations

automatically.

Add the current radio station to

the favourites list.

Fine-tune the frequency.

View the list of favourite stations.

Record a song from the FM radio.

Turn the FM radio on or off.

Enter radio station frequency

manually.

Search for an available radio

station.

Playing through the speaker

You can listen to the radio through the speaker instead of the connected earphone.

Tap

→

Play through speaker

Apps and features

109

Scanning radio stations

Launch the

Radio

app.

Tap

STATIONS

→

SCAN

, and then select a scan option. The FM radio scans and saves

available stations automatically.

Select the radio station you want from the stations list.

Game Launcher

Introduction

Game Launcher gathers your games downloaded from

Play Store

and

Galaxy Apps

into one

place for easy access. You can set the device to game mode to play games more easily.

Downloaded apps.

Open games with or without

sound.

Change the performance mode.

View more games and install

them.

View your gameplay

information.

Access additional options.

Apps and features

110

Using Game Launcher

1 Launch the

Settings

app, tap

Advanced features

→

Games

, and then tap the

Game

Launcher

switch to activate it.

Game Launcher

will be added to the Home screen or the Apps screen.

When you deactivate the feature,

Game Launcher

will be removed from the Home

screen and the Apps screen.

2 Launch the

Game Launcher

app.

3 Tap a game from the games list.

To find more games, drag the screen upwards.

Games downloaded from

Play Store

and

Galaxy Apps

will be automatically shown

on the Game Launcher screen. If you cannot see your games, tap

→

Add a game

Removing a game from Game Launcher

Tap and hold a game and tap

Remove

Changing the performance mode

You can change the game performance mode.

Launch the

Game Launcher

app, tap

Normal performance

, and then tap the button

repeatedly to select the mode you want.

•

Normal performance

: Power saving mode or high performance mode is not used.

•

Save power

: This decreases the battery power consumption but it will reduce the system

performance.

Battery power efficiency may vary by game.

Apps and features

111

Using Game Tools

You can use various options on the Game Tools panel while playing a game. To open the

Game Tools panel, tap on the navigation bar. If the navigation bar is hidden, drag upwards

from the bottom of the screen to show it.

Record your game session.

Mute notification sounds and

display notifications only for

incoming calls and emergency

alerts.

Access the Game Tools settings.

Access the Game Launcher

screen.

Play games in full screen.

Hide the buttons on the

navigation bar.

Lock the touchscreen while the

game is being played.

Capture screenshots.

Blocking notifications during games

Tap and tap the

No alerts during game

switch to activate it. The device will mute

notification sounds and display only notifications for incoming calls and emergency alerts,

so that you can enjoy your games without being disturbed. If you receive an incoming call, a

small notification will appear at the top of the screen.

Apps and features

112

SmartThings

Introduction

Connect to nearby devices, such as Bluetooth headsets or other smartphones, easily and

quickly. You can also control and manage TVs, home appliances, and Internet of Things (IoT)

products with your smartphone.

•

Connecting with nearby devices: Connect with nearby devices, such as Bluetooth

headsets or wearable devices, easily and quickly.

•

Registering and controlling home appliances, TVs, and IoT products: Register

smart refrigerators, washers, air conditioners, air purifiers, TVs, and Internet of Things

(IoT) products on your smartphone, and view their status or control them from your

smartphone’s screen.

•

Receiving notification: Receive notifications from connected devices on your

smartphone. For example, when the laundry is finished, you can receive a notification on

your smartphone.

Open the

Samsung

folder and launch the

SmartThings

app. The dashboard will appear.

Search for and register nearby

devices.

SmartThings tips

View the dashboard.

Access additional options.

Manage automations.

Supported devices

Manage locations and devices.

Apps and features

113

•

To use SmartThings, your smartphone and other devices must be connected to a

Wi-Fi or mobile network.

•

To fully use SmartThings, you must register and sign in to your Samsung account.

•

The devices you can connect may vary depending on the region or service

provider. To see the list of connectable devices, open the

Samsung

folder, launch

the

SmartThings

app, and then tap

SUPPORTED DEVICES

•

Available features may differ depending on the connected device.

•

Connected devices’ own errors or defects are not covered by the Samsung

warranty. When errors or defects occur on the connected devices, contact the

device’s manufacturer.

Connecting to nearby devices

Connect to nearby devices, such as Bluetooth headsets, easily and quickly.

Connection methods may vary depending on the type of connected devices or the

shared content.

1 Open the

Samsung

folder and launch the

SmartThings

app.

2 On the dashboard, tap

Add device

3 Select a device from the list and connect to it by following the on-screen instructions.

Apps and features

114

Using home appliances, TVs, and IoT products

View the status of your smart appliances, TVs, and IoT products from your smartphone’s

screen. You can group devices by location and add rules to control the devices easily and

conveniently.

Connecting devices

1 Open the

Samsung

folder and launch the

SmartThings

app.

2 On the dashboard, tap

Add device

3 Select a device from the list.

If there is no device on the list, tap under

ADD DEVICE MANUALLY

and select a

device type. Or, tap

and enter the device or model name.

4 Follow the on-screen instructions to register devices.

Viewing and controlling connected devices

You can view and control the devices. For example, you can check the ingredients in your

refrigerator or adjust the TV volume.

1 Open the

Samsung

folder, launch the

SmartThings

app, and then tap

Devices

The list of connected devices will appear.

2 View the status of devices on the list.

To control the devices, select a device. When the device controller supplied with the

selected device is downloaded, you can control the device.

Adding devices and scenes by locations

Add devices by locations, view the list of devices in a same location, and control them. You

can also add a scene to a location to control multiple devices at the same time.

Apps and features

115

Adding locations

1 Open the

Samsung

folder, launch the

SmartThings

app, and then tap

Devices

→

ALL

DEVICES

→

Add location

2 Enter the location name.

To set a location, tap

Geolocation

to select a location on the map and tap

DONE

3 Tap

SAVE

Your location will be added.

To add devices to the location, tap

ADD DEVICE

and follow the on-screen instructions to

The devices will be added to the location.

Adding scenes

Add a scene and register devices to it to control multiple devices at the same time with a

single tap of a button or with a voice command.

Open the

Samsung

folder, launch the

SmartThings

app, select a location, tap

→

Add

scene

, and then set scene options. You can set the scene name, icon, and devices.

Adding automations

You can also set an automation to perform actions automatically depending on the preset

time or the status of devices.

For example, add an automation to turn on the audio automatically every day at 7:00 AM.

1 Open the

Samsung

folder, launch the

SmartThings

app, and then tap

Automations

→

ADD AUTOMATION

2 Tap

When do you want to use this automation?

and set the conditions.

3 Tap

What do you want this automation to do?

and set devices and actions to perform.

To receive a notification when an automation runs, tap

Notify me

, enter the message,

and then tap

DONE

Apps and features

116

Receiving notifications

You can receive notifications from connected devices on your smartphone. For example,

when the laundry is finished, you can receive a notification on your smartphone.

To set devices to receive notifications, open the

Samsung

folder, launch the

SmartThings

app, tap

→

Notifications

→

Notification settings

, and then tap the switches next to

the devices you want.

Sharing content

Share content by using various sharing options. The following actions are an example of

sharing images.

You may incur additional charges when sharing files via the mobile network.

1 Launch the

Gallery

app and select an image.

2 Tap and select a sharing method, such as message and email.

When you have a communication or sharing history, the people you contacted

will appear on the sharing options panel. To directly share content with them via

the corresponding app, select a person’s icon. If the feature is not activated, launch

the

Settings

app, tap

Advanced features

, and then tap the

Direct share

switch to

activate it.

Apps and features

117

Using additional features

•

Link Sharing

: Share large files. Upload files to the Samsung storage server and share

them with others via a Web link or a code. To use this feature, your phone number must

be verified.

•

Share to device

: Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with

SmartThings supported devices. You can also view your device’s displayed content on a

large screen by connecting your device to a Smart View-enabled TV or monitor.

When the image is sent to the recipients’ devices, a notification will appear on their devices.

Tap the notification to view or download the image.

Google apps

Google provides entertainment, social network, and business apps. You may require a Google

account to access some apps.

To view more app information, access each app’s help menu.

Some apps may not be available or may be labelled differently depending on the

region or service provider.

Chrome

Search for information and browse webpages.

Gmail

Send or receive emails via the Google Mail service.

Maps

Find your location on the map, search the world map, and view location information for

various places around you.

Play Music

Discover, listen to, and share music on your device. You can upload music collections stored

on your device to the cloud and access them later.

Apps and features

118

Play Movies & TV

Purchase or rent videos, such as movies and TV programmes, from

Play Store

Drive

Store your content on the cloud, access it from anywhere, and share it with others.

YouTube

Watch or create videos and share them with others.

Photos

Search for, manage, and edit all your photos and videos from various sources in one place.

Google

Search quickly for items on the Internet or your device.

Duo

Make a simple video call.

119

Settings

Introduction

Customise device settings. You can make your device more personalised by configuring

various setting options.

Launch the

Settings

app.

To search for settings by entering keywords, tap

or .

Connections

Options

Change settings for various connections, such as the Wi-Fi feature and Bluetooth.

On the Settings screen, tap

Connections

•

Wi-Fi

: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or

other network devices. Refer to Wi-Fi for more information.

•

Bluetooth

: Use Bluetooth to exchange data or media files with other Bluetooth-enabled

devices. Refer to Bluetooth for more information.

•

Phone visibility

: Allow other devices to find your device to share content with you. When

this feature is activated, your device will be visible to other devices when they search for

available devices using their Transfer files to device option.

•

Data usage

: Keep track of your data usage amount and customise the settings for the

limitation. Set the device to automatically disable the mobile data connection when the

amount of mobile data you have used reaches your specified limit.

You can also activate the data saver feature to prevent some apps running in the

background from sending or receiving data. Refer to Data saver for more information.

Settings

120

•

Flight mode

: Set the device to disable all wireless functions on your device. You can use

only non-network services.

Follow the regulations provided by the airline and the instructions of aircraft

personnel. In cases where it is allowed to use the device, always use it in flight

mode.

•

Mobile Hotspot and Tethering

: Use the device as a mobile hotspot to share the

device’s mobile data connection with other devices when the network connection is not

available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot

and Tethering for more information.

•

Mobile networks

: Configure your mobile network settings.

•

SIM card manager

(dual SIM models): Activate your SIM or USIM cards and customise the

SIM card settings. Refer to SIM card manager (dual SIM models) for more information.

•

Location

: Change settings for location information permissions.

•

More connection settings

: Customise settings to control other features. Refer to More

connection settings for more information.

Wi-Fi

Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other

network devices.

Turn off Wi-Fi to save the battery when not in use.

Settings

121

Connecting to a Wi-Fi network

1 On the Settings screen, tap

Connections

→

Wi-Fi

, and then tap the switch to activate it.

2 Select a network from the Wi-Fi networks list.

Networks that require a password appear with a lock icon. Enter the password and tap

CONNECT

•

Once the device connects to a Wi-Fi network, the device will reconnect to that

network each time it is available without requiring a password. To prevent the

device connecting to the network automatically, select it from the list of networks

and tap

FORGET

•

If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature

or the wireless router.

Wi-Fi Direct

Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.

1 On the Settings screen, tap

Connections

→

Wi-Fi

, and then tap the switch to activate it.

2 Tap

Wi-Fi Direct

The detected devices are listed.

If the device you want to connect to is not in the list, request that the device turns on its

Wi-Fi Direct feature.

3 Select a device to connect to.

The devices will be connected when the other device accepts the Wi-Fi Direct connection

request.

Settings

122

Sending and receiving data

You can share data, such as contacts or media files, with other devices. The following actions

are an example of sending an image to another device.

1 Launch the

Gallery

app and select an image.

2 Tap

→

Wi-Fi Direct

and select a device to transfer the image to.

3 Accept the Wi-Fi Direct connection request on the other device.

If the devices are already connected, the image will be sent to the other device without

the connection request procedure.

Ending the device connection

1 On the Settings screen, tap

Connections

→

Wi-Fi

2 Tap

Wi-Fi Direct

The device displays the connected devices in the list.

3 Tap the device name to disconnect the devices.

Settings

123

Bluetooth

Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.

•

Samsung is not responsible for the loss, interception, or misuse of data sent or

received via Bluetooth.

•

Always ensure that you share and receive data with devices that are trusted

and properly secured. If there are obstacles between the devices, the operating

distance may be reduced.

•

Some devices, especially those that are not tested or approved by the Bluetooth

SIG, may be incompatible with your device.

•

Do not use the Bluetooth feature for illegal purposes (for example, pirating copies

of files or illegally tapping communications for commercial purposes).

Samsung is not responsible for the repercussion of illegal use of the Bluetooth

feature.

Pairing with other Bluetooth devices

1 On the Settings screen, tap

Connections

→

Bluetooth

, and then tap the switch to

activate it.

The detected devices will be listed.

2 Select a device to pair with.

If the device you want to pair with is not on the list, set the device to enter Bluetooth

pairing mode. Refer to the other device’s user manuals.

Your device is visible to other devices while the Bluetooth settings screen is open.

3 Accept the Bluetooth connection request on your device to confirm.

The devices will be connected when the other device accepts the Bluetooth connection

request.

Settings

124

Sending and receiving data

Many apps support data transfer via Bluetooth. You can share data, such as contacts or media

files, with other Bluetooth devices. The following actions are an example of sending an image

to another device.

1 Launch the

Gallery

app and select an image.

2 Tap

→

Bluetooth

, and then select a device to transfer the image to.

If your device has paired with the device before, tap the device name without confirming

the auto-generated passkey.

If the device you want to pair with is not in the list, request that the device turns on its

visibility option.

3 Accept the Bluetooth connection request on the other device.

Unpairing Bluetooth devices

1 On the Settings screen, tap

Connections

→

Bluetooth

The device displays the paired devices in the list.

2 Tap next to the device name to unpair.

3 Tap

Unpair

Settings

125

Data saver

Reduce your data usage by preventing some apps running in the background from sending

or receiving data.

On the Settings screen, tap

Connections

→

Data usage

→

Data saver

and tap the switch to

activate it.

When the data saver feature is activated, the icon will appear on the status bar.

Data saver feature activated

To select apps to use data without restriction, tap

Allow app while Data saver on

and

select apps.

Mobile Hotspot and Tethering

Use the device as a mobile hotspot to share the device’s mobile data connection with other

devices when the network connection is not available. Connections can be made via Wi-Fi,

USB, or Bluetooth.

On the Settings screen, tap

Connections

→

Mobile Hotspot and Tethering

You may incur additional charges when using this feature.

•

Mobile Hotspot

: Use the mobile hotspot to share the device’s mobile data connection

with computers or other devices.

•

Bluetooth tethering

: Use Bluetooth tethering to share the device’s mobile data

connection with computers or other devices via Bluetooth.

•

USB tethering

: Use USB tethering to share the device’s mobile data connection with

a computer via USB. When connected to a computer, the device is used as a wireless

modem for the computer.

Settings

126

Using the mobile hotspot

Use your device as a mobile hotspot to share your device’s mobile data connection with other

devices.

1 On the Settings screen, tap

Connections

→

Mobile Hotspot and Tethering

→

Mobile

Hotspot

2 Tap the switch to activate it.

The icon appears on the status bar. Other devices can find your device in the Wi-Fi

networks list.

To set a password for the mobile hotspot, tap

→

Configure Mobile Hotspot

and select

the level of security. Then, enter a password and tap

SAVE

3 On the other device’s screen, search for and select your device from the Wi-Fi networks

list.

4 On the connected device, use the device’s mobile data connection to access the Internet.

SIM card manager (dual SIM models)

Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM

or USIM cards (dual SIM models) for more information.

On the Settings screen, tap

Connections

→

SIM card manager

•

Calls

: Select a SIM or USIM card for voice calls.

•

Text messages

: Select a SIM or USIM card for messaging.

•

Mobile data

: Select a SIM or USIM card for data services.

•

Confirm SIM card for calls

: Set the device to display the SIM or USIM card selection pop-

up window when returning a call or calling from a message. The pop-up window will

appear only if the SIM or USIM card used for the previous call or message is different from

your preferred SIM or USIM card.

•

Dual SIM always on

: Set the device to allow incoming calls from the other SIM or USIM

card during a call.

When this feature is enabled, you may incur additional charges for call forwarding

depending on the region or service provider.

Settings

127

More connection settings

Customise settings to control other features.

On the Settings screen, tap

Connections

→

More connection settings

•

Nearby device scanning

: Set the device to scan for nearby devices to connect to.

•

Printing

: Configure settings for printer plug-ins installed on the device. You can search

for available printers or add one manually to print files. Refer to Printing for more

information.

•

VPN

: Set up virtual networks (VPNs) on your device to connect to a school or company’s

private network.

Printing

Configure settings for printer plug-ins installed on the device. You can connect the device to a

printer via Wi-Fi or Wi-Fi Direct, and print images or documents.

Some printers may not be compatible with the device.

Adding printer plug-ins

Add printer plug-ins for printers you want to connect the device to.

1 On the Settings screen, tap

Connections

→

More connection settings

→

Printing

→

Add service

2 Search for a printer plug-in in

Play Store

3 Select a printer plug-in and install it.

4 Select the printer plug-in and tap the switch to activate it.

The device searches for printers that are connected to the same Wi-Fi network as your

device.

5 Select a printer to add.

To add printers manually, tap

→

Add printer

Settings

128

Printing content

While viewing content, such as images or documents, access the options list, tap

→

All printers...

, and then select a printer.

Printing methods may vary depending on the content type.

Sounds and vibration

Options

Change settings for various sounds on the device.

On the Settings screen, tap

Sounds and vibration

•

Sound mode

: Set the device to use sound mode, vibration mode, or silent mode.

•

Vibrate while ringing

: Set the device to vibrate and play a ringtone for incoming calls.

•

Use Volume keys for media

: Set the device to adjust the media volume level when you

press the Volume key.

•

Volume

: Adjust the volume level for call ringtones, music and videos, system sounds, and

notifications.

•

Ringtone

(single SIM models): Change the call ringtone.

Ringtone

(dual SIM models): Change the ringtones for calls or notifications.

•

Vibration pattern

: Select a vibration pattern.

•

Notification sounds

: Change the notification sound.

•

Do not disturb

: Set the device to mute incoming calls, notification sounds, and media,

except for allowed exceptions.

•

Touch sounds

: Set the device to sound when you select an app or option on the

touchscreen.

•

Screen lock sounds

: Set the device to sound when you lock or unlock the touchscreen.

•

Charging sound

: Set the device to sound when it is connected to a charger.

Settings

129

•

Dialling keypad tones

: Set the device to sound when you tap the buttons on the keypad.

•

Keyboard sound

: Set the device to sound when a key is touched.

•

Sound quality and effects

: Configure additional sound settings.

You can also activate the surround sound mode. Refer to Dolby Atmos (surround sound)

for more information.

•

Separate app sound

: Set the device to play media sound from a specific app on the

connected Bluetooth speaker or headset separate from the sound of other apps. For

example, you can listen to the Navigation app through your device’s speaker while

listening to playback from the Music app through the vehicle’s Bluetooth speaker.

Dolby Atmos (surround sound)

Select a surround sound mode optimised for various types of audio, such as movies, music,

and voice. With Dolby Atmos, you can experience moving audio sounds that flows all around

you.

On the Settings screen, tap

Sounds and vibration

→

Sound quality and effects

→

Dolby

Atmos

, tap the switch to activate it, and then select a mode.

Before you use this feature, you must connect an earphone.

Notifications

Change the notification settings for each app.

On the Settings screen, tap

Notifications

To display icon badges, tap the

App icon badges

switch to activate it. To change the badge

style, tap

App icon badges

With number Without number

To customise notification settings for more apps, tap

ADVANCED

and select an app.

Settings

130

Display

Options

Change the display and the Home screen settings.

On the Settings screen, tap

Display

•

Brightness

: Adjust the brightness of the display.

•

Outdoor mode

: Activate outdoor mode to make the display easier to see in bright

conditions.

•

Blue light filter

: Activate the blue light filter and change the filter settings. Refer to Blue

light filter for more information.

•

Font and screen zoom

: Change the screen zoom setting or font size and style.

•

Screen mode

: Change the screen mode or adjust the display’s colour. Refer to Changing

the screen mode or adjusting the display colour for more information.

•

Home screen

: Change the size of the grid to display more or fewer items on the Home

screen and more.

•

Full screen apps

: Select apps to use with the full screen aspect ratio.

•

Easy mode

: Switch to easy mode to display larger icons and apply a simpler layout to the

Home screen.

•

Icon frames

: Set whether to display shaded backgrounds to make icons stand out.

•

Status bar

: Customise the settings for displaying notifications or indicators on the status

bar.

•

Navigation bar

: Change the navigation bar settings. Refer to Navigation bar (soft

buttons) for more information.

•

Screen timeout

: Set the length of time the device waits before turning off the display’s

backlight.

•

Screensaver

: Set the device to launch a screensaver when the device is charging or

connected to a dock. Refer to Screensaver for more information.

Settings

131

Blue light filter

Reduce eye strain by limiting the amount of blue light emitted by the screen.

While you are watching HDR videos from HDR-exclusive video services, the blue light

filter may not be applied.

1 On the Settings screen, tap

Display

→

Blue light filter

, and then tap the

Turn on now

switch to activate it.

2 Drag the adjustment bar to adjust the filter’s opacity.

3 To set the schedule to apply the blue light filter to the screen, tap the

Turn on as

scheduled

switch to activate it and select an option.

•

Sunset to sunrise

: Set the device to apply the blue light filter at night and turn it off in

the morning, based on your current location.

•

Custom schedule

: Set a specific time to apply the blue light filter.

Changing the screen mode or adjusting the display colour

Select a screen mode suitable for viewing movies or images, or adjust the display colour to

your preference. If you select the

Adaptive display

mode, you can adjust the display colour

balance by colour value.

Changing the screen mode

On the Settings screen, tap

Display

→

Screen mode

and select a mode you want.

•

Adaptive display

: This optimises the colour range, saturation, and sharpness of your

display. You can also adjust the display colour balance by colour value.

•

AMOLED cinema

: This is suitable for watching videos.

•

AMOLED photo

: This is suitable for viewing images.

•

Basic

: This is set as default and is suitable for general use.

•

You can adjust the display colour only in

Adaptive display

mode.

•

Adaptive display

mode may not be compatible with third-party apps.

•

You cannot change the screen mode while applying the blue light filter.

Settings

132

Optimising the full screen colour balance

Optimise the display colour by adjusting the colour tones to your preference.

When you drag the colour adjustment bar towards

Cool

, the blue colour tone will increase.

When you drag the bar towards

Warm

, the red colour tone will increase.

1 On the Settings screen, tap

Display

→

Screen mode

→

Adaptive display

2 Adjust the colour adjustment bar under

Full screen colour balance

The colour balance of the screen will be optimised.

Adjusting the screen tone by colour value

Increase or lower certain colour tones by adjusting the

Red

Green

, or

Blue

value individually.

1 On the Settings screen, tap

Display

→

Screen mode

→

Adaptive display

2 Tick

Advanced options

3 Adjust the

Red

Green

, or

Blue

colour bar to your preference.

The screen tone screen will be adjusted.

Settings

133

Screensaver

You can set to display images as a screensaver when the screen turns off automatically. The

screensaver will be displayed when the device is charging or connected to a dock.

1 On the Settings screen, tap

Display

→

Screensaver

and tap the switch to activate it.

2 Select an option.

If you select

Photo Frame

, a slideshow with selected images will start. If you select

Photo

Table

, selected images will appear as small cards and overlap.

3 Tap to select albums for displaying images.

4 When you are finished, tap the Back button.

To preview the selected option, tap

PREVIEW

When you tap the screen while your screensaver is displayed, the screen will turn on.

Wallpapers and themes

Change the wallpaper settings for the Home screen and the locked screen or apply various

themes to the device.

On the Settings screen, tap

Wallpapers and themes

•

Wallpapers

: Change the wallpaper settings for the Home screen and the locked screen.

•

Themes

: Change the device’s theme.

•

Icons

: Change the icon style.

Settings

134

Advanced features

Options

Activate advanced features and change the settings that control them.

On the Settings screen, tap

Advanced features

Excessive shaking or an impact to the device may cause an unintended input for

some features using sensors.

•

Accessories

: Change the accessory settings.

•

Games

: Activate the Game Launcher. Refer to Game Launcher for more information.

•

One-handed mode

: Activate one-handed operation mode for your convenience when

using the device with one hand.

This feature may not be available depending on the region or service provider.

•

Finger sensor gestures

: Set the device to open or close the notification panel when you

swipe upwards or downwards on the fingerprint recognition sensor. This feature is not

available when the sensor is detecting your fingerprint.

•

Quick launch Camera

: Set the device to launch the camera by pressing the Power key

twice quickly.

This feature may not be available depending on the region or service provider.

•

Device assistance app

: Select a device assistance app to launch when you press and hold

the Home button. The device assistance app will gather information from the current

screen and provide related information, apps, and features.

•

Multi window

: Select a Multi window launch method.

Settings

135

•

Palm swipe to capture

: Set the device to capture a screenshot when you swipe your

hand to the left or right across the screen. You can view the captured images in

Gallery

It is not possible to capture a screenshot while using some apps and features.

•

Smart alert

: Set the device to alert you if you have missed calls or new messages when

you pick up the device.

This feature may not work if the screen is turned on or the device is not on a flat

surface.

•

Easy mute

: Set the device to mute incoming calls or alarms by using palm motions or

facing the device’s screen downwards.

•

Swipe to call or send messages

: Set the device to make a call or send a message when

you swipe to the right or left on a contact or a phone number in the

Phone

Contacts

app.

•

Chat over video

: Set the device to chat and watch videos at the same time.

•

Dual Messenger

: Install the second app and use two separate accounts for the same

messenger app. Refer to Dual Messenger for more information.

•

Send SOS messages

Panic mode

: Set the device to send help messages by pressing the

Power key three times.

•

Direct share

: Set the device to display the people you contacted on the sharing options

panel to allow you to share content directly.

Settings

136

Dual Messenger

Install the second app and use two separate accounts for the same messenger app.

1 On the Settings screen, tap

Advanced features

→

Dual Messenger

Supported apps will appear.

2 Tap the switch of an app to install the second app.

The second app will be installed. The second app’s icon will be displayed with . When

you receive notifications from the second app, the notifications will be displayed with

to distinguish them from the first app’s notifications.

Second app

•

The Dual Messenger feature may not be available depending on the app.

•

Some features of the app may be limited for the second app.

Uninstalling a second app

1 On the Settings screen, tap

Advanced features

→

Dual Messenger

2 Tap the switch of the app you want to disable and tap

DISABLE

UNINSTALL

All data related to the second app will be deleted.

If you uninstall the first app, the second app will also be deleted.

Settings

137

Device maintenance

The device maintenance feature provides an overview of the status of your device’s battery,

storage, memory, and system security. You can also automatically optimise the device with a

tap of your finger, and ultra data saving mode helps you manage your mobile data usage.

Battery

Storage

Device security

Memory

Settings

138

Using the quick optimisation feature

On the Settings screen, tap

Device maintenance

→

FIX NOW

OPTIMISE NOW

The quick optimisation feature improves device performance through the following actions.

•

Clearing some memory.

•

Deleting unnecessary files and closing apps running in the background.

•

Managing abnormal battery usage.

•

Scanning for malware.

•

Saving mobile data usage by preventing background apps from using mobile data.

Battery

Check the remaining battery power and time to use the device. For devices with low battery

levels, conserve battery power by activating power saving features.

On the Settings screen, tap

Device maintenance

→

Battery

•

The usage time left shows the time remaining before the battery power runs

out. Usage time left may vary depending on your device settings and operating

conditions.

•

You may not receive notifications from some apps that use power saving mode.

Power saving mode

•

MID

: Activate power saving mode to extend the battery’s usage time.

•

MAX

: In maximum power saving mode, the device decreases battery consumption

by applying the dark theme and limiting the apps and features available. Network

connections, except for the mobile network, will be deactivated.

Managing the battery

You can save battery power by preventing apps that are running in the background from

using battery power when they are not being used. Tick apps from the apps list and tap

SAVE

POWER

. Also, tap

→

Advanced settings

and set the

App power monitor

options.

Settings

139

Storage

Check the status of the used and available memory.

On the Settings screen, tap

Device maintenance

→

Storage

•

The actual available capacity of the internal memory is less than the specified

capacity because the operating system and default apps occupy part of the

memory. The available capacity may change when you update the device.

•

You can view the available capacity of the internal memory in the Specification

section for your device on the Samsung website.

Managing the memory

To delete residual files, such as cache, tap

CLEAN NOW

. To delete files or uninstall apps that

you do not use any more, select a category under

USER DATA

To delete files, tick items and tap

DELETE

To uninstall apps, tap and hold items and tap

UNINSTALL

Memory

On the Settings screen, tap

Device maintenance

→

Memory

To speed up your device by stopping apps running in the background, tick apps from the

apps list, and tap

CLEAN NOW

Device security

Check the device’s security status. This feature scans your device for malware.

On the Settings screen, tap

Device maintenance

→

Device security

→

SCAN PHONE

Settings

140

Ultra data saving

Monitor and reduce your mobile data usage by preventing background apps from using the

mobile data connection. You can also use the data compression feature to compress Internet

data, such as images, videos, and webpages, accessed via the mobile network.

•

This feature may not be available depending on the region or service provider.

•

Some webpages or content may not be available when this feature is activated,

depending on the service provider or the mobile network conditions.

On the Settings screen, tap

Device maintenance

→

Ultra data saving

, and then tap the

switch to activate it.

Activate the Opera Max data

compression feature to

compress Internet data when

using the mobile network.

Select apps that are allowed to

use the mobile data connection

in the background.

View the amount of data used

and saved for the set monitoring

period.

You can change the data usage monitoring period. On the Settings screen, tap

Connections

→

Data usage

→

Billing cycle and data warning

Settings

141

Apps

Manage the device’s apps and change their settings. You can view the apps’ usage

information, change their notification or permission settings, or uninstall or disable

unnecessary apps.

On the Settings screen, tap

Apps

Lock screen

Options

Change settings for the locked screen.

On the Settings screen, tap

Lock screen

The available options may vary depending on the screen lock method selected.

•

Screen lock type

: Change the screen lock method.

•

Smart Lock

: Set the device to unlock itself when trusted locations or devices are

detected. Refer to Smart Lock for more information.

•

Secure lock settings

: Change screen lock settings for the selected lock method.

•

Clock style

: Change the clock type and colour on the locked screen.

•

Roaming clock

: Set the device to show the dual clock when you are roaming.

•

FaceWidgets

: Change settings for the items displayed on the locked screen.

•

Contact information

: Enter your information that is shown with the clock.

•

Notifications

: Set whether or not to show notification content on the locked screen and

select which notifications to display.

•

App shortcuts

: Select apps to display shortcuts to them on the locked screen.

Settings

142

Smart Lock

You can set the device to unlock itself and remain unlocked when trusted locations or devices

are detected.

For example, if you have set your home as a trusted location, when you get home your device

will detect the location and automatically unlock itself.

•

This feature will be available to use after you set a screen lock method.

•

If you do not use your device for four hours or when you turn on the device, you

must unlock the screen using the pattern, PIN, or password you set.

1 On the Settings screen, tap

Lock screen

→

Smart Lock

2 Unlock the screen using the preset screen lock method.

3 Select an option and follow the on-screen instructions to complete the setting.

Biometrics and security

Options

Change the settings for securing the device.

On the Settings screen, tap

Biometrics and security

•

Face Recognition

: Set the device to unlock the screen by recognising your face. Refer to

Face recognition for more information.

•

Fingerprint Scanner

: Register your fingerprints to unlock the screen. Refer to Fingerprint

recognition for more information.

Settings

143

•

Google Play Protect

: Set the device to check for harmful apps and behaviour and warn

about potential harm and remove them.

•

Find My Mobile

: Activate or deactivate the Find My Mobile feature. Access the Find My

Mobile website (findmymobile.samsung.com) to track and control your lost or stolen

device.

You can also allow the Google location service to provide more accurate information

about the location of your device.

•

Security update

: View the version of your device’s security system and check for updates.

•

Install unknown apps

: Set the device to allow the installation of apps from unknown

sources.

•

Samsung Pass

: Verify your identity easily and securely via your biometric data. Refer to

Samsung Pass for more information.

•

Secure Folder

: Create a secure folder to protect your private content and apps from

others. Refer to Secure Folder for more information.

•

App permission monitor

: Set to receive notifications when the permissions you select

are used by apps that you are not using. You can manage the settings of each app and

view their permission usage history.

•

Secure startup

: Protect your device by setting it to require a screen unlock code when

turning on the device. You must enter the unlock code to start the device and receive

messages and notifications.

•

Encrypt SD card

: Set the device to encrypt files on a memory card.

If you reset your device to the factory defaults with this setting enabled, the

device will not be able to read your encrypted files. Disable this setting before

resetting the device.

•

Other security settings

: Configure additional security settings.

Settings

144

Face recognition

You can set the device to unlock the screen by recognising your face.

•

If you use your face as a screen lock method, your face cannot be used to unlock

the screen for the first time after turning on the device. To use the device, you must

unlock the screen using the pattern, PIN, or password you set when registering the

face. Be careful not to forget your pattern, PIN, or password.

•

If you change the screen lock method to

Swipe

None

, which are not secure, all

of your biometric data will be deleted. If you want to use your biometric data in

apps or features, such as

Samsung Pass

, you must register your biometric data

again.

Precautions for using face recognition

Before using the face recognition to unlock your device, keep the following precautions in

mind.

•

Your device could be unlocked by someone or something that looks like your image.

•

Face recognition is less secure than Pattern, PIN, or Password.

For better face recognition

Consider the following when using face recognition:

•

Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or

heavy makeup

•

Ensure that you are in a well-lit area and that the camera lens is clean when registering

•

Ensure your image is not blurry for better match results

Settings

145

Registering your face

For better face registration, register your face indoors and out of direct sunlight.

1 On the Settings screen, tap

Biometrics and security

→

Face Recognition

2 Unlock the screen using the preset screen lock method.

If you have not set a screen lock method, create one.

3 Read the on-screen instructions and tap

CONTINUE

4 Hold the device with the screen facing towards you and look at the screen.

5 Position your face inside the circle on the screen.

The camera will scan your face.

When a face lock screen appears, tap

TURN ON

to use your face to unlock the screen.

If unlocking the screen with your face is not working properly, tap

Remove face data

to remove your registered face and register your face again.

Settings

146

Deleting the registered face data

You can delete face data that you have registered.

1 On the Settings screen, tap

Biometrics and security

→

Face Recognition

2 Unlock the screen using the preset screen lock method.

3 Tap

Remove face data

Once the registered face is deleted, all the related features will also be deactivated.

Unlocking the screen with your face

You can unlock the screen with your face instead of using a pattern, PIN, or password.

1 On the Settings screen, tap

Biometrics and security

→

Face Recognition

2 Unlock the screen using the preset screen lock method.

3 Tap the

Face unlock

switch to activate it.

If you want to reduce the possibility of recognising faces in photos or videos, tap the

Faster recognition

switch to deactivate it. This may decrease the face recognition

speed.

4 On the locked screen, look at the screen.

When your face is recognised, you can unlock the screen without using any additional

screen lock method. If your face is not recognised, use the preset screen lock method.

Settings

147

Fingerprint recognition

In order for fingerprint recognition to function, your fingerprint information needs to be

registered and stored in your device. After registering, you can set the device to use your

fingerprint for the features below:

•

Samsung Pass (Samsung account verification and web sign-in)

•

Screen lock

•

Secure Folder

•

This feature may not be available depending on the region or service provider.

•

Fingerprint recognition uses the unique characteristics of each fingerprint to

enhance the security of your device. The likelihood of the fingerprint sensor

confusing two different fingerprints is very low. However, in rare cases where

separate fingerprints are very similar the sensor may recognise them as identical.

•

If you use your fingerprint as a screen lock method, your fingerprint cannot be

used to unlock the screen for the first time after turning on the device. To use

the device, you must unlock the screen using the pattern, PIN, or password you

set when registering the fingerprint. Be careful not to forget your pattern, PIN, or

password.

•

If your fingerprint is not recognised, unlock the device using the pattern, PIN,

or password you set when registering the fingerprint, and then re-register your

fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to

use the device if you do not reset it. Samsung is not responsible for any data loss or

inconvenience caused by forgotten unlock codes.

•

If you change the screen lock method to

Swipe

None

, which are not secure, all

of your biometric data will be deleted. If you want to use your biometric data in

apps or features, such as

Samsung Pass

, you must register your biometric data

again.

Settings

148

For better fingerprint recognition

When you scan your fingerprints on the device, be aware of the following conditions that

may affect the feature’s performance:

•

The fingerprint recognition sensor recognises fingerprints. Ensure that the fingerprint

recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and

necklaces.

•

Covering the fingerprint recognition sensor with protective films, stickers, or other

accessories may decrease the fingerprint recognition rate. If the fingerprint recognition

sensor is initially covered with a protective film, remove it before using the fingerprint

recognition sensor.

•

Ensure that the fingerprint recognition sensor and your fingers are clean and dry.

•

The device may not recognise fingerprints that are affected by wrinkles or scars.

•

The device may not recognise fingerprints from small or thin fingers.

•

If you bend your finger or use a fingertip, the device may not recognise your fingerprints.

Make sure to cover the entire fingerprint recognition sensor with your finger.

•

To improve recognition performance, register fingerprints of the hand used most often to

perform tasks on the device.

•

In dry environments, static electricity can build up in the device. Avoid using this feature

in dry environments or before using the feature, discharge static electricity by touching a

metal object.

Registering fingerprints

1 On the Settings screen, tap

Biometrics and security

→

Fingerprint Scanner

2 Unlock the screen using the preset screen lock method.

If you have not set a screen lock method, create one.

Settings

149

3 Place your finger on the fingerprint recognition sensor.

Repeat this action until the fingerprint is registered. When you are finished registering

your fingerprints, tap

DONE

When a fingerprint lock screen appears, tap

TURN ON

to use your fingerprint to unlock

the screen.

Deleting registered fingerprints

You can delete registered fingerprints.

1 On the Settings screen, tap

Biometrics and security

→

Fingerprint Scanner

2 Unlock the screen using the preset screen lock method.

3 Tap

EDIT

4 Tick fingerprints to delete and tap

REMOVE

Using Samsung Pass

When you register your fingerprints to Samsung Pass, you can use them to easily verify your

identity or sign in to websites. Refer to Samsung Pass for more information.

Settings

150

Unlocking the screen with your fingerprints

You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.

1 On the Settings screen, tap

Biometrics and security

→

Fingerprint Scanner

2 Unlock the screen using the preset screen lock method.

3 Tap the

Fingerprint unlock

switch to activate it.

4 On the locked screen, place your finger on the fingerprint recognition sensor and scan

your fingerprint.

Samsung Pass

Samsung Pass allows you to sign in to your Samsung account, websites, or apps more easily

and securely via your biometric data, such as fingerprints, rather than entering your login

information.

apps using the data via Samsung Pass.

•

To use this feature, your device must be connected to a Wi-Fi or mobile network.

•

To use this feature, you must register and sign in to your Samsung account. For

more information, refer to Samsung account.

•

The website sign-in feature is only available for websites that you access via the

Internet

app. Some websites may not support this feature.

Settings

151

Registering Samsung Pass

Before using Samsung Pass, register your biometric data to Samsung Pass.

1 On the Settings screen, tap

Biometrics and security

→

Samsung Pass

2 Read the on-screen instructions and tap

3 Enter your Samsung account ID and password and tap

4 Tap

and register your fingerprint.

Refer to Fingerprint recognition for more information.

5 Scan your fingerprint and tap

to complete the Samsung Pass registration.

If the

Add to Home screen

option is ticked, the Samsung Pass icon will be added on the

Home screen.

Verifying the Samsung account password

You can use Samsung Pass to verify your Samsung account password. You can use your

biometric data instead of entering your password, for example, when you purchase content

from

Galaxy Apps

1 On the Settings screen, tap

Biometrics and security

→

Samsung Pass

2 Unlock the screen using the preset screen lock method.

3 Tap

→

Settings

→

Samsung account

, and then tap the

Use with Samsung Pass

switch

to activate it.

Settings

152

Using Samsung Pass to sign in to websites

You can use Samsung Pass to easily sign in to websites that support ID and password autofill.

1 Open a website that you want to sign in to.

2 Enter your user name and password, and then tap the website’s sign in button.

3 When a pop-up window asking whether you want to save the sign-in information

appears, tick

and tap

REMEMBER

You can now use the biometric data you registered to Samsung Pass when signing in to

the website.

Using Samsung Pass to sign in to apps

You can use Samsung Pass to easily sign in to apps that support ID and password autofill.

1 Open an app that you want to sign in to.

2 Enter your user name and password, and then tap the app’s sign in button.

3 When a pop-up window asking whether you want to save the sign-in information

appears, tap

SAVE

You can now use the biometric data you registered to Samsung Pass when signing in to

the app.

Managing sign-in information

View the list of websites and apps you have set to use Samsung Pass and manage your sign-in

information.

1 On the Settings screen, tap

Biometrics and security

→

Samsung Pass

2 Unlock the screen using the preset screen lock method.

Settings

153

3 Select a website or app from the list.

4 Tap

→

Edit

and modify your ID, password, and the website’s or app’s name.

To delete the website or app, tap

→

Delete

Using Samsung Pass with websites and apps

When using websites or apps that support Samsung Pass, you can easily sign in with

Samsung Pass.

To see the list of websites and apps that support Samsung Pass, open the Settings screen, tap

Biometrics and security

→

Samsung Pass

, and then select the site or app tab. If there are no

websites or apps that support Samsung Pass, the site or app tab will not appear.

•

Available websites and apps may vary depending on the region or service provider.

•

Samsung is not responsible for any loss or inconvenience caused by signing in to

websites or apps via Samsung Pass.

Deleting your Samsung Pass data

You can delete your biometric data, web sign-in information, and app data registered to

Samsung Pass with

Delete data

. Your agreement to the terms and conditions and your

Samsung account will remain active.

1 On the Settings screen, tap

Biometrics and security

→

Samsung Pass

2 Unlock the screen using the preset screen lock method.

3 Tap

→

Settings

→

Delete data

4 Enter your Samsung password and tap

CONFIRM

Your Samsung Pass data will be deleted.

Settings

154

Secure Folder

Secure Folder protects your private content and apps, such as photos and contacts, from

being accessed by others. You can keep your private content and apps secure even when the

device is unlocked.

Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be

transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi

Direct. Attempting to customise the operating system or modifying software will

cause Secure Folder to be automatically locked and inaccessible. Before saving data in

Secure Folder, make sure to back up a copy of the data in another secure location.

Setting up Secure Folder

1 Launch the

Secure Folder

app.

Alternatively, launch the

Settings

app and tap

Biometrics and security

→

Secure

Folder

2 Tap

START

Settings

155

3 Tap

and sign in to your Samsung account.

4 Select a lock method to use for Secure Folder and follow the on-screen instructions to

complete the setup.

To change the name or icon colour of Secure Folder, tap

→

Customise icon

•

When you launch the

Secure Folder

app, you must unlock the app using your

preset lock method.

•

If you forget your Secure Folder unlock code, you can reset it using your Samsung

account. Tap the reset button at the bottom of the locked screen, and enter your

Samsung account password.

Setting auto lock for Secure Folder

Set the device to automatically lock Secure Folder when it is not being used.

1 Launch the

Secure Folder

app and tap

→

Settings

→

Auto lock Secure Folder

2 Select a lock option.

To manually lock your Secure Folder, tap

Lock

Moving content to Secure Folder

Move content, such as photos and contacts, to Secure Folder. The following actions are an

example of moving an image from the default storage to Secure Folder.

1 Launch the

Secure Folder

app and tap

Add files

2 Tap

Images

, tick images to move, and then tap

DONE

3 Tap

MOVE

The selected items will be deleted from the original folder and moved to Secure Folder.

To copy items, tap

COPY

The method for moving content may vary depending on the content type.

Settings

156

Moving content from Secure Folder

Move content from Secure Folder to the corresponding app in the default storage. The

following actions are an example of moving an image from Secure Folder to the default

storage.

1 Launch the

Secure Folder

app and tap

Gallery

2 Select an image and tap

→

Move out of Secure Folder

The selected items will be moved to

Gallery

in the default storage.

Adding apps

Add an app to use in Secure Folder.

1 Launch the

Secure Folder

app and tap

Add apps

2 Tick one or more apps installed on the device and tap

ADD

To install apps from

Play Store

Galaxy Apps

, tap

DOWNLOAD FROM PLAY STORE

DOWNLOAD FROM GALAXY APPS

Removing apps from Secure Folder

Tap

Edit apps

, tick apps, and then tap

Uninstall

Adding accounts

Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure

Folder.

1 Launch the

Secure Folder

app and tap

→

Settings

→

Accounts

→

Add account

2 Select an account service.

3 Follow the on-screen instructions to complete the account setup.

Settings

157

Hiding Secure Folder

You can hide the Secure Folder shortcut from the Apps screen.

Launch the

Secure Folder

app, tap

→

Settings

, and then tap the

Show Secure Folder

switch to deactivate it.

Alternatively, drag the status bar downwards to open the notification panel. Then, swipe

downwards on the notification panel and tap

Secure Folder

to deactivate the feature.

Backing up and restoring Secure Folder

Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account

and restore them later.

Backing up data

1 Launch the

Secure Folder

app and tap

→

Settings

→

Backup and restore

2 Tap

Add account

and register and sign in to your Samsung account.

3 Tap

Back up Secure Folder data

4 Tick items you want to back up and tap

BACK UP NOW

Data will be backed up to Samsung Cloud.

Restoring data

1 Launch the

Secure Folder

app and tap

→

Settings

→

Backup and restore

2 Tap

Restore

3 Select a device and the data types you want to restore and tap

RESTORE NOW

Backed up data will be restored to your device.

Settings

158

Uninstalling Secure Folder

You can uninstall Secure Folder, including the content and apps in it.

Launch the

Secure Folder

app and tap

→

Settings

→

More settings

→

Uninstall

To back up content before uninstalling Secure Folder, tick

Move media files out of Secure

Folder

and tap

UNINSTALL

. To access data backed from Secure Folder, open the

Samsung

folder, launch the

My Files

app, and then tap

Internal storage

→

Secure Folder

Notes saved in

Samsung Notes

will not be backed up.

Cloud and accounts

Options

Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and

manage accounts, such as your Samsung account or Google account, or transfer data to or

from other devices via Smart Switch.

On the Settings screen, tap

Cloud and accounts

Regularly back up your data to a safe location, such as Samsung Cloud or a computer,

so that you can restore it if the data is corrupted or lost due to an unintended factory

data reset.

•

Samsung Cloud

: Manage the content that you want to store securely in Samsung Cloud.

Check the usage status of your Samsung Cloud storage, and sync, back up, and restore

your data. Refer to Samsung Cloud for more information.

•

Accounts

: Add your Samsung and Google accounts, or other accounts, to sync with.

•

Backup and restore

: Keep your personal information, app data, and settings safe on your

device. You can back up your sensitive information and access it later. You must sign in to

your Google or Samsung account to back up or restore data. Refer to Backup and restore

for more information.

•

Smart Switch

: Launch Smart Switch and transfer data from your previous device. Refer to

Smart Switch for more information.

Settings

159

Backup and restore

Keep your personal information, app data, and settings safe on your device. You can back up

your sensitive information and access it later. You must sign in to your Google or Samsung

account to back up or restore data.

Using a Samsung account

On the Settings screen, tap

Cloud and accounts

→

Backup and restore

→

Back up data

for

the Samsung account, tick items you want to back up, and then tap

BACK UP

Data will be backed up to Samsung Cloud. Refer to Samsung Cloud for more information.

To restore backup data from Samsung Cloud using a Samsung account, tap

Restore data

Select a device and the data types you want to restore and tap

RESTORE

. The selected data

will be restored to your device.

Using a Google account

On the Settings screen, tap

Cloud and accounts

→

Backup and restore

and tap the

Back

up my data

switch for the Google account to activate it. Tap

Backup account

and select an

account as the backup account.

To restore data using a Google account, tap the

Automatic restore

switch to activate it. When

you reinstall apps, backed up settings and data will be restored.

Google

Configure settings for some features provided by Google.

On the Settings screen, tap

Google

Settings

160

Accessibility

Configure various settings to improve accessibility to the device.

On the Settings screen, tap

Accessibility

•

Vision

: Customise the settings to improve accessibility for visually impaired users.

•

Hearing

: Customise the settings to improve accessibility for users with hearing

impairment.

•

Dexterity and interaction

: Customise the settings to improve accessibility for users who

have reduced dexterity.

•

Text-to-speech

: Change the settings for text-to-speech features used when Voice

Assistant is activated, such as languages, speed, and more.

•

Direction lock

: Change the directional combination settings for unlocking the screen.

•

Direct access

: Set the device to launch selected accessibility menus when you press the

Power key and the Volume Up key simultaneously.

•

Accessibility shortcut

: Set the device to activate Voice Assistant or Samsung universal

switch when you press and hold the Volume Up key and the Volume Down key

simultaneously.

•

Notification reminder

: Set the device to alert you to notifications that you have not

checked at the interval.

•

Answering and ending calls

: Change the method of answering or ending calls.

•

Single tap mode

: Set the device to control incoming calls or notifications by tapping the

button instead of dragging it.

•

SERVICES

: View accessibility services installed on the device.

Settings

161

General management

Customise your device’s system settings or reset the device.

On the Settings screen, tap

General management

•

Language and input

: Select device languages and change settings, such as keyboards

and voice input types. Some options may not be available depending on the selected

language. Refer to Adding device languages for more information.

•

Date and time

: Access and alter the settings to control how the device displays the time

and date.

If the battery remains fully discharged, the time and date is reset.

•

: Ask questions or view frequently asked questions. Refer to Samsung

Members for more information.

•

Report diagnostic information

: Set the device to automatically send the device’s

diagnostic and usage information to Samsung.

•

Marketing information

: Set whether to receive Samsung marketing information, such as

special offers, membership benefits, and newsletters.

•

Reset

: Reset your device’s settings or perform a factory data reset. You can reset all your

settings and network settings. You can also set the device to restart at a preset time for

device optimisation.

Adding device languages

You can add languages to use on your device.

1 On the Settings screen, tap

General management

→

Language and input

→

Language

→

Add language

To view all the languages that can be added, tap

→

All languages

2 Select a language to add.

Settings

162

3 To set the selected language as the default language, tap

SET AS DEFAULT

. To keep the

current language setting, tap

KEEP CURRENT

The selected language will be added to your languages list. If you changed the default

language, the selected language will be added to the top of the list.

To change the default language from your languages list, drag next to a language and

move it to the top of the list. Then, tap

DONE

. If an app does not support the default

language, the next supported language in the list will be used.

Software update

Update your device’s software via the firmware over-the-air (FOTA) service. You can also

schedule software updates.

On the Settings screen, tap

Software update

If emergency software updates are released for your device’s security and to block

new types of security threats, they will be installed automatically without your

agreement.

•

Download updates manually

: Check for and install updates manually.

•

Download updates automatically

: Set the device to download updates automatically

when connected to a Wi-Fi network.

This feature may not be available depending on the region or service provider.

•

Scheduled software updates

: Set the device to install updates at a specified time.

•

Last update information

: View information about the last software update.

Security updates information

Security updates are provided to strengthen the security of your device and protect your

personal information. For security updates for your model, visit security.samsungmobile.com.

The website supports only some languages.

Settings

163

User manual

View help information to learn how to use the device and apps or configure important

settings.

On the Settings screen, tap

User manual

About phone

Access your device’s information.

On the Settings screen, tap

About phone

To change your device’s name, tap

EDIT

•

Status

: View various device information, such as the SIM card status, Wi-Fi MAC address,

and serial number.

•

Legal information

: View legal information related to the device, such as safety

information and the open source licence.

•

Software information

: View the device’s software information, such as its operating

system version and firmware version.

•

Battery information

: View the device’s battery status and information.

164

Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some

situations may not apply to your device.

When you turn on your device or while you are using the device, it

prompts you to enter one of the following codes:

•

Password: When the device lock feature is enabled, you must enter the password you set

for the device.

•

PIN: When using the device for the first time or when the PIN requirement is enabled, you

must enter the PIN supplied with the SIM or USIM card. You can disable this feature by

using the Lock SIM card menu.

•

PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly

several times. You must enter the PUK supplied by your service provider.

•

PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with

the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•

When you are in areas with weak signals or poor reception, you may lose reception. Move

to another area and try again. While moving, error messages may appear repeatedly.

•

You cannot access some options without a subscription. For more information, contact

your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the

battery before turning on the device.

Appendix

165

The touchscreen responds slowly or improperly

•

If you attach a screen protector or optional accessories to the touchscreen, the

touchscreen may not function properly.

•

If you are wearing gloves, if your hands are not clean while touching the touchscreen,

or if you tap the screen with sharp objects or your fingertips, the touchscreen may

malfunction.

•

The touchscreen may malfunction in humid conditions or when exposed to water.

•

Restart your device to clear any temporary software bugs.

•

Ensure that your device software is updated to the latest version.

•

If the touchscreen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or encounters a fatal error

Try the following solutions. If the problem is still not resolved, contact a Samsung Service

Centre.

Restarting the device

If your device freezes or hangs, you may need to close apps or turn off the device and turn it

on again.

Forcing restart

If your device is frozen and unresponsive, press and hold the Power key and the Volume

Down key simultaneously for more than 7 seconds to restart it.

Resetting the device

If the methods above do not solve your problem, perform a factory data reset.

Launch the

Settings

app and tap

General management

→

Reset

→

Factory data reset

→

RESET

→

DELETE ALL

. Before performing the factory data reset, remember to make backup

copies of all important data stored in the device.

Appendix

166

Calls are not connected

•

Ensure that you have accessed the right cellular network.

•

Ensure that you have not set call barring for the phone number you are dialling.

•

Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•

Ensure that you are not covering the built-in microphone.

•

Ensure that the microphone is close to your mouth.

•

If using an earphone, ensure that it is properly connected.

Sound echoes during a call

Adjust the volume by pressing the Volume key or move to another area.

A cellular network or the Internet is often disconnected or audio

quality is poor

•

Ensure that you are not blocking the device’s internal antenna.

•

When you are in areas with weak signals or poor reception, you may lose reception. You

may have connectivity problems due to issues with the service provider’s base station.

Move to another area and try again.

•

When using the device while moving, wireless network services may be disabled due to

issues with the service provider’s network.

The battery icon is empty

Your battery is low. Charge the battery.

Appendix

167

The battery does not charge properly (For Samsung-approved

chargers)

•

Ensure that the charger is connected properly.

•

Visit a Samsung Service Centre and have the battery replaced.

The battery depletes faster than when first purchased

•

When you expose the device or the battery to very cold or very hot temperatures, the

useful charge may be reduced.

•

Battery consumption will increase when you use certain features or apps, such as GPS,

games, or the Internet.

•

The battery is consumable and the useful charge will get shorter over time.

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera

app. If you receive error messages when launching the camera, try the following:

•

Charge the battery.

•

Free some memory by transferring files to a computer or deleting files from your device.

•

Restart the device. If you are still having trouble with the camera app after trying these

tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

•

The quality of your photos may vary, depending on the surroundings and the

photography techniques you use.

•

If you take photos in dark areas, at night, or indoors, image noise may occur or images

may be out of focus.

Appendix

168

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your

device, try the following:

•

Free some memory by transferring files to a computer or deleting files from your device.

•

Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is

DRM-protected, ensure that you have the appropriate licence or key to play the file.

•

Ensure that the file formats are supported by the device. If a file format is not supported,

such as DivX or AC3, install an app that supports it. To confirm the file formats that your

device supports, visit www.samsung.com.

•

Your device supports photos and videos captured with the device. Photos and videos

captured by other devices may not work properly.

•

Your device supports multimedia files that are authorised by your network service

provider or providers of additional services. Some content circulated on the Internet,

such as ringtones, videos, or wallpapers, may not work properly.

Bluetooth is not working well

If another Bluetooth device is not located or there are connection problems or performance

malfunctions, try the following:

•

Ensure that the device you wish to connect with is ready to be scanned or connected to.

•

Ensure that your device and the other Bluetooth device are within the maximum

Bluetooth range (10 m).

•

On your device, launch the

Settings

app, tap

Connections

, and then tap the

Bluetooth

switch to re-activate it.

•

On your device, launch the

Settings

app, tap

General management

→

Reset

→

Reset

network settings

→

RESET SETTINGS

to reset network settings. You may lose registered

information when performing the reset.

If the tips above do not solve the problem, contact a Samsung Service Centre.

Appendix

169

A connection is not established when you connect the device to a

computer

•

Ensure that the USB cable you are using is compatible with your device.

•

Ensure that you have the proper driver installed and updated on your computer.

•

If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher

installed on your computer.

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi

or a mobile network to find your current location in these situations.

Data stored in the device has been lost

Always make backup copies of all important data stored in the device. Otherwise, you cannot

restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in

the device.

A small gap appears around the outside of the device case

•

This gap is a necessary manufacturing feature and some minor rocking or vibration of

parts may occur.

•

Over time, friction between parts may cause this gap to expand slightly.

There is not enough space in the device’s storage

Delete unnecessary data, such as cache, using the Smart manager or manually delete unused

apps or files to free up storage space.

The Apps button does not appear on the Home screen

Without using the Apps button, you can open the Apps screen by swiping upwards or

downwards on the Home screen. To display the Apps button at the bottom of the Home

screen, launch the

Settings

app and tap

Display

→

Home screen

→

Apps button

→

Show

Apps button

→

APPLY

Appendix

170

The Home button does not appear

The navigation bar containing the Home button may disappear while using certain apps or

features. To view the navigation bar, drag upwards from the bottom of the screen.

The screen brightness adjustment bar does not appear on the

notification panel

Open the notification panel by dragging the status bar downwards, and then drag the

notification panel downwards. Tap next to the brightness adjustment bar and tap the

Show control on top

switch to activate it.

Samsung Cloud does not work

•

Ensure that you are connected to a network properly.

•

During a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.

Removing the battery

•

To remove the battery, contact an authorised service centre. To obtain battery

removal instructions, please visit www.samsung.com/global/ecodesign_energy.

•

For your safety, you must not attempt to remove the battery. If the battery is not

properly removed, it may lead to damage to the battery and device, cause personal

injury, and/or result in the device being unsafe.

•

Samsung does not accept liability for any damage or loss (whether in contract or tort,

including negligence) which may arise from failure to precisely follow these warnings and

instructions, other than death or personal injury caused by Samsung’s negligence.

This manual is protected under international copyright laws.

No part of this manual may be reproduced, distributed, translated, or transmitted in any form

or by any means, electronic or mechanical, including photocopying, recording, or storing

in any information storage and retrieval system, without the prior written permission of

Samsung Electronics.

Trademarks

•

SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.

•

Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.

•

Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are

registered trademarks of the Wi-Fi Alliance.

•

Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the

double-D symbol are trademarks of Dolby Laboratories.

•

All other trademarks and copyrights are the property of their respective owners.

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