Sprint SPH M360 User Guide (F7) Samsung Manual

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Sprint SPH-M360.book Page a Friday, October 8, 2010 2:00 PM

User Guide
SPH-M360

www.sprint.com

© 2009 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
10/8/10

Sprint SPH-M360.book Page b Friday, October 8, 2010 2:00 PM

Consejo: Para encontrar esta guía para usuarios en español,
por favor visita a www.sprint.com y haz clic en
Support > Phones & Devices.
To find this user guide in Spanish, please visit
www.sprint.com and click Support > Phones &
Devices.
Important Privacy Message – Sprint’s policies often do no
apply to third-party applications. Third-party applications may
access your personal information or require Sprint to disclose
your customer information to the third-party application
provider. To find out how a third-party application will collect,
access, use, or disclose your personal information, check the
application provider’s policies, which can usually be found on
their website. If you aren’t comfortable with the third-party
application’s policies, don’t use the application.

SPH-M360_UG_DI18_LH_100810_F7

Sprint SPH-M360.book Page c Friday, October 8, 2010 2:00 PM

Table of Contents
Tip: Looking for something? If you don’t see it in the headings
listed here, try the Index on page 111.

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . i
Section 1: Getting Started . . . . . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . 2
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . .
Activating Your Phone . . . . . . . . . . . . . . . . . . . . . . .
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . .
Sprint Account Passwords . . . . . . . . . . . . . . . . . . .
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2
3
4
4
5

Section 2: Your Phone . . . . . . . . . . . . . . . . . . . . 7
2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . . 8
Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Viewing the Display Screen . . . . . . . . . . . . . . . . . 10
Turning Your Phone On and Off . . . . . . . . . . . . . 14
Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . 14
Navigating Through the Menus . . . . . . . . . . . . . . 16

Displaying Your Phone Number . . . . . . . . . . . . . 17
Making and Answering Calls . . . . . . . . . . . . . . . 17
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

2B. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . .
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . .
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TTY Use With Sprint Service . . . . . . . . . . . . . . . .
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . .
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . .

28
32
33
34
35
35
37
38

2C. History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . .
History Options . . . . . . . . . . . . . . . . . . . . . . . . . . .
Making a Call From History . . . . . . . . . . . . . . . . .
Saving a Number From History . . . . . . . . . . . . .
Prepending a Number From History . . . . . . . . .
Erasing History . . . . . . . . . . . . . . . . . . . . . . . . . . . .

41
41
42
43
43
43

2D. Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Adding a New Contacts Entry . . . . . . . . . . . . . . 44

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Saving a Phone Number . . . . . . . . . . . . . . . . . . 45
Contacts Entry Options . . . . . . . . . . . . . . . . . . . . 45
Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . 46
Adding a Number to a Contacts Entry . . . . . . . . 47
Editing a Contacts Entry’s Numbers . . . . . . . . . . 47
Assigning Speed Dial Numbers . . . . . . . . . . . . . 47
Selecting a Ringer Type for an Entry . . . . . . . . 49
Assigning a Picture to an Entry . . . . . . . . . . . . . 49
Finding Contacts Entries . . . . . . . . . . . . . . . . . . . 50
Secret Contacts Entries . . . . . . . . . . . . . . . . . . . . 50
Dialing Sprint Services . . . . . . . . . . . . . . . . . . . . . 51

2E. Calendar & Tools . . . . . . . . . . . . . . . . . . . . 52
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Tip Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Eco Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
World Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Updating Your Phone . . . . . . . . . . . . . . . . . . . . . 56

2F. Voice Services . . . . . . . . . . . . . . . . . . . . . . 57
Automatic Speech Recognition (ASR) . . . . . . . . 57
Managing Voice Memos . . . . . . . . . . . . . . . . . . . 59

2G. Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . .
Erasing Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending a Picture . . . . . . . . . . . . . . . . . . . . . . . . .
Assigning Photos . . . . . . . . . . . . . . . . . . . . . . . . . .
Managing My Places . . . . . . . . . . . . . . . . . . . . . .

61
62
66
66
67
67

2H. Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Turning Bluetooth On and Off . . . . . . . . . . . . . . . 69
Using the Bluetooth Settings Menu . . . . . . . . . . 69
Pairing Bluetooth Devices . . . . . . . . . . . . . . . . . . 70

Section 3: Sprint Service . . . . . . . . . . . . . . . . . 71
3A. Sprint Service: The Basics . . . . . . . . . . . 72
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . .
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Making a 3-Way Call . . . . . . . . . . . . . . . . . . . . . . .

72
74
77
77
78

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Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . 101
User Guide Proprietary Notice . . . . . . . . . . . . . 101

3B. Web and Data Services . . . . . . . . . . . . . . 82

4B. Manufacturer’s Warranty . . . . . . . . . . . 102

Getting Started With Data Services . . . . . . . . . .
Browser Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Downloading Games, Ringers, and More . . . . .
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Data Services FAQs . . . . . . . . . . . . . . . . . . . . . . . .

82
85
86
89
90

3C. Sprint Family Locator . . . . . . . . . . . . . . . . 92
GPS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Sprint Family Locator . . . . . . . . . . . . . . . . . . . . . . 92

Section 4:
Safety and Warranty Information . . . . . . . . . . 93
4A. Important Safety Information . . . . . . . . . 94
General Precautions . . . . . . . . . . . . . . . . . . . . . . .
Maintaining Safe Use of and
Access to Your Phone . . . . . . . . . . . . . . . . . . . . .
Using Your Phone With a
Hearing Aid Device . . . . . . . . . . . . . . . . . . . . . . . .
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . .
Radio Frequency (RF) Energy . . . . . . . . . . . . . . .

94
95
97
98
99

Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . 102

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

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Sprint SPH-M360.book Page i Friday, October 8, 2010 2:00 PM

Introduction

Your Phone’s Menu

This User Guide introduces you to Sprint® service and
all the features of your new phone. It’s divided into four
sections:

The following table outlines your phone’s main menu
structure. For more information about using your
phone’s menus, see “Navigating Through the Menus”
on page 16.

⽧

Section 1: Getting Started

⽧

Section 2: Your Phone

Web

⽧

Section 3: Sprint Service Features

Messages

⽧

Section 4: Safety and Warranty Information
Note: Because of updates in phone software, this printed
guide may not be the most current version for your
phone. Visit www.sprint.com and sign on to My Sprint
to access the most recent version of the user guide.

WARNING: Please refer to the Important Safety Information
section on page 94 to learn about information
that will help you safely use your phone. Failure to
read and follow the Important Safety Information
in this phone guide may result in serious bodily
injury, death, or property damage.

1: Voicemail
1: Call Voicemail

2: Clear Envelope

2: Send Message
1: Go to Contacts

3: Messages
4: Settings
1: Notification
3: Preset Messages
5: Reset Envelope

2: Callback Number
4: Signature

My Stuff
1: Application Manager

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2: Games
1: Get New Games

1: Display
2: My Stuff Manager Games

3: Ringers
1: Get New Ringers

2: My Stuff Manager Ringers

1: Get New Screen Savers
2: My Stuff Manager Screen Savers

5: Applications
1: Get New Applications
2: My Stuff Manager Applications

6: Call Tones

2: Volume

3: Ringers
1: Incoming Calls
3: Text Message
5: Power Up/Down

Missed Alerts
Contacts
2: My Photos

1: Phone Number/User ID
2: Memory Status
3: Icon Glossary
4: Version
5: Advanced
6: My Account
6: Lock Phone
7: Location

2: Auto-Space
4: Personal Dictionary
6: Next Word Complete
8: Use My Words

5: Phone Information

Photos

1: Settings

2: Voicemail
4: Alarm/Calendar
6: Battery Alert

4: Text Entry
1: Auto-Capital
3: Dual Language
5: Word Choice List
7: Word Complete
9: Help

History

Settings/Tools

2: Outer Screen
4: Backlight Control
6: PowerSave Mode

1: Incoming Ringer Volume
2: Playback Volume 3: Key Beeps

4: Screen Savers

1: Camera
3: My Places

1: Main Screen
3: Picture ID
5: Brightness

8: Parental Controls

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1: On/Off
2: Change Parental Control Code
3: Restrictions

6: Calculator
1: Calculator
3: Eco Calculator

9: Reset/Delete
1: Reset Settings
3: Delete Stuff

5: Voice Service

2: Reset Phone
4: Change Lock Code

2: Tip Calculator

7: Device Self Service
8: World Time

0: Others
1: Abbreviated Dialing
2: Call Answer
3: Accessibility
4: Airplane Mode
5: Data
6: Contact Match
7: Roaming
8: Language
9: Contacts
0: TTY Options
*: Navigation Keys

9: Memo Pad
10: Voice Memo
1: Record

2: Review

Shopping

2: Tools
1: Alarm
2: Calendar
1: Today
3: Task List

2: Scheduler
4: Countdown

3: Bluetooth
1: On/Off
2: Visibility
3: Add a New
4: Trusted Devices
5: My Bluetooth Info
4: Update Phone
1: Update Firmware

2: Update PRL

iii

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Sprint SPH-M360.book Page 1 Friday, October 8, 2010 2:00 PM

Section 1

Getting Started

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1A. Setting Up Service

3
1

⽧

Setting Up Your Phone (page 2)

⽧

Activating Your Phone (page 3)

⽧

Setting Up Your Voicemail (page 4)

⽧

Sprint Account Passwords (page 4)

⽧

Getting Help (page 5)

Setting Up Your Phone
1. Install the battery.
Remove the battery from its packaging.
䡲 Insert the battery into the opening in the back of
the phone, making sure the connectors align.
Gently press down to secure the battery.
䡲 Position the battery cover over the battery
compartment and press down until you hear a
click.
䡲

1A. Setting Up Service

2. Press

to turn the phone on.
If your phone is activated, it will turn on, search for
Sprint service, and enter standby mode.
䡲 If your phone is not yet activated, see “Activating
Your Phone” on page 3 for more information.
䡲

3. Make your first call.
䡲
䡲

Use your keypad to enter a phone number.
Press
.

Note: Your phone’s battery should have enough charge for
your phone to turn on and find a signal, set up your
voicemail, and make a call. You should fully charge
your battery as soon as possible. See “Charging the
Battery” on page 15 for details.

Sprint SPH-M360.book Page 3 Friday, October 8, 2010 2:00 PM

Note: Your phone will need to complete one hands-free

Setting Up Service

Activating Your Phone

activation attempt before you can continue.
䢇

If you purchased your phone at a Sprint Store, it is

probably activated and ready to use.

2. Press ACTIVATE (left softkey) to override auto-

䢇

If you received your phone in the mail and it is for a new
Sprint account or a new line of service, it is designed to

Note: If you don't override Hands-Free Activation, your phone

activate automatically. To confirm your activation,
make a phone call.
䢇

activation and start the manual activation wizard.
will attempt to auto-activate five times. Wait for RETRY
to appear on your screen.

If you received your phone in the mail and you are
activating a new phone for an existing number on your
account, you can activate on your computer online or

3. Press RETRY (left softkey).

directly on your phone.

5. Follow the on-screen prompts to complete the

To activate on your computer:
䡲

Go to www.sprint.com/activate and follow the
instructions.

To activate on your phone:
Note: For security reasons, you will need your Sprint phone
number and PIN to use this activation method.

1. Turn on your new phone. (Make sure the old one is

4. Press ACTIVATE (left softkey).
activation process.

6. After you have completed the wizard, make a
phone call to confirm your activation.
If your phone is still not activated or you do not have
access to the Internet, contact Sprint Customer
Service at 1-888-211-4727 for assistance.
Tip: Do not press
Pressing

while the phone is being activated.
cancels the activation process.

turned off.) Your phone will automatically attempt
Hands-Free Activation.

1A. Setting Up Service

Sprint SPH-M360.book Page 4 Friday, October 8, 2010 2:00 PM

Note: If you are having difficulty with activation, contact Sprint
Customer Service by dialing 1-888-211-4727 from any
other phone.

Sprint Account Passwords

Setting Up Your Voicemail
Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or
turned off. You should set up your Sprint Voicemail and
personal greeting as soon as your phone is activated.
Always use a password to protect against unauthorized
access.

1. From standby mode, press and hold

2. Follow the system prompts to:
Create your password.
Record your name announcement.
䡲 Record your greeting.
䡲
䡲

Note: Voicemail Password
Sprint strongly recommends that you create a
passcode when setting up your voicemail to protect
against unauthorized access. Without a password,
anyone who has access to your phone is able to
access your voicemail messages.

1A. Setting Up Service

For more information about using your voicemail, see
“Voicemail” on page 72.

As a Sprint customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your data services account. To ensure
that no one else has access to your information, you
will need to create passwords to protect your privacy.

Account Username and Password
If you are the account owner, you will create an account
username and password when you sign on to
www.sprint.com. (Click Need to register for access? to get
started.) If you are not the account owner (if someone
else receives the bill for your Sprint service), you can
get a sub-account password at www.sprint.com.

Voicemail Password
You’ll create your voicemail password (or passcode)
when you set up your voicemail. See “Setting Up Your
Voicemail” on page 4 for more information on your
voicemail password.

Data Services Password

䢇

With your Sprint phone, you may elect to set up an
optional data services password to control access and
authorize Premium Service purchases.

From Your Sprint Phone

Learn more about data services and other products
like Sprint Picture Mail, games, ringers, screen
savers, and more.

For more information, or to change your passwords,
sign on to www.sprint.com or call Sprint Customer
Service at 1-888-211-4727.

䢇

Press
to check minute usage and
account balance.

䢇

Press

Getting Help

䢇

Press
to access a summary of your
Sprint service plan or get answers to other questions.

Managing Your Account

䢇

Press
to add a new line of service,
upgrade your phone, purchase accessories, or
access other account services.

Online: www.sprint.com
䢇
䢇

䢇
䢇
䢇
䢇
䢇

Access your account information.
Check your minutes used (depending on your Sprint
service plan).
View and pay your bill.
Enroll in Sprint online billing and automatic payment.
Purchase accessories.
Shop for the latest Sprint phones.
View available Sprint service plans and options.

to make a payment.

From Any Other Phone
䢇
䢇

Sprint Customer Service: 1-888-211-4727.
Business Customer Service: 1-800-927-2199.

1A. Setting Up Service

Setting Up Service

Sprint SPH-M360.book Page 5 Friday, October 8, 2010 2:00 PM

Sprint SPH-M360.book Page 6 Friday, October 8, 2010 2:00 PM

Sprint 411
Sprint 411 gives you access to a variety of services and
information, including residential, business, and
government listings; movie listings or showtimes;
driving directions, restaurant reservations, and major
local event information. You can get up to three pieces
of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you
will be billed for airtime.
䊳

Press

Sprint Operator Services
Sprint Operator Services provides assistance when you
place collect calls or when you place calls billed to a
local telephone calling card or third party.
䊳

Press

For more information or to see the latest in products
and services, visit us online at www.sprint.com.

1A. Setting Up Service

Sprint SPH-M360.book Page 7 Friday, October 8, 2010 2:00 PM

Section 2

Your Phone

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Your Phone

2A. Phone Basics
11. Earpiece/Speaker
⽧

Your Phone (page 8)

⽧

Viewing the Display Screen (page 10)

⽧

Turning Your Phone On and Off (page 14)

⽧

Battery and Charger (page 14)

⽧

Navigating Through the Menus (page 16)

⽧

Displaying Your Phone Number (page 17)

⽧

Making and Answering Calls (page 17)

⽧

Entering Text (page 24)

1. Status Bar
Icons

2. Display Screen

10. MENU/OK
3. Navigation Key
4. Softkey (left)

4. Softkey (right)

Tip: Phone Software Upgrades – Updates to your phone’s
software may become available from time to time. Sprint
will automatically upload critical updates to your phone.
You can also use the menu to check for and download
> Settings/Tools > Tools > Update
updates. Press
Phone to search for and download available updates.

9. END/POWER Key
5. TALK Key
8. BACK/Clear Key
6. Keypad
7. Microphone

2A. Phone Basics

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3. Navigation Key scrolls through the phone’s menu

13. Camera

options and acts as a shortcut key from standby
mode.

4. Softkeys let you select softkey actions or menu

12. Volume
Buttons

items corresponding to the bottom left and bottom
right lines on the Display Screen.

5. TALK Key allows you to place or receive calls,
15. Camera
Button

answer Call Waiting, use 3-Way Calling, or activate
Voice Dial.

6. Keypad lets you enter numbers, letters, and
16. Charger/Accessory
Jack

characters, and select menu items. Press and hold
keys for speed dialing.

7. Microphone allows other callers to hear you clearly
when you are speaking to them.

Key Functions
1. Status Bar Icons provide information about your
phone’s status and options, such as signal
strength, roaming, ringer setting, messaging, and
battery charge.

8. BACK/Clear Key deletes characters and numbers
from the display in text entry mode. When in a
menu, pressing the Back key returns you to the
previous menu. This key also allows you to return
to the previous screen in a data session.

2. Display Screen displays all the information needed
to operate your phone, such as the call status, the
Contacts list, the date and time, and the greeting.

2A. Phone Basics

Phone Basics

14. Headset
Jack

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9. END/POWER Key lets you turn the phone on or off,
end a call, or return to standby mode. While in the
main menu, it returns the phone to standby mode
and cancels your input. When you receive an
incoming call, press to mute the ringer or ignore
the call.

10. MENU/OK lets you access the phone’s menus and
selects the highlighted choice when navigating
through a menu.

11. Earpiece/Speaker lets you hear the caller and
automated prompts.

12. Volume Buttons allows you to adjust the ringer
volume in standby mode (with the phone open) or
adjust the voice volume during a call. The volume
button can also be used to scroll up or down to
navigate through the different menu options.
13. Camera contains the hardware enabling you to
capture pictures.
14. Headset Jack allows you to plug in either a stereo
headset (included) or an optional headset for
convenient, hands-free conversations.
WARNING: Inserting an accessory into the incorrect jack may
damage the phone.

2A. Phone Basics

15. Camera Button lets you activate the camera.
16. Charger/Accessory Jack allows you to connect the
phone charger or an optional USB cable
(included).

Viewing the Display Screen
Your phone’s display screen provides information
about your phone’s status and options. This list
identifies the symbols you’ll see on your phone’s
display screen:
Tip: To view a list of your phone’s icons and descriptions, from
the main menu select Settings/Tools > Settings >
Phone Information > Icon Glossary.

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No Service – Your phone cannot find a usable
signal.

Status Bar – Status Icons
Location On – Your phone’s location feature is
on and available for location-based services
such as GPS Navigation.

Roaming – Your phone is “roaming” off the
Nationwide Sprint Network.

Location Off – Your phone’s location feature is
off. Your location is available only for 911 (see
page page 33).

1X 2G Data Status – 1xRTT data service is
available. When active, the icon is animated.

Key Mute – Your phone’s key tones are muted.
This icon appears during a call.

1X 2G Data Sending – 1xRTT data service is
transmitting data.

Speaker – Your phone’s speakerphone feature
is enabled.

1X 2G Data Receiving – 1xRTT data service is
receiving data.

Vibrate – The ringer is set to vibrate only.

1X 2G Data Dormant – Data service is currently
dormant.

Ringer and Vibrate – Your phone has the ringer
volume set and the vibrate option checked
(enabled).

Battery – Shows your current battery charge
level. (Icon shown is fully charged.)
Low battery – Shows your current battery
charge level is low.

Phone Basics

Status Bar – Service Icons
Signal Strength – Shows your current signal
strength. (More bars = stronger signal.)

Ringer – Your phone has the ringer volume set
at a level between 1 - 8 is selected.
Ringer Off – Ringer is turned off and vibrate
mode is disabled.
Ringer Off and Vibrate – Your phone has the
ringer deactivated and the vibrate option
checked (enabled).

2A. Phone Basics

Sprint SPH-M360.book Page 12 Friday, October 8, 2010 2:00 PM

Status Bar – Status Icons
Silence All – Your phone has the ringer
deactivated and the vibrate option unchecked
(disabled). No sound is made by the phone.
1 Beep – Your phone is set to beep when you
receive an incoming call.
1 Beep and Vibrate – Your phone is set to beep
and vibrate when you receive an incoming call.
TTY – Your phone is operating in TTY mode.
Alarm – An alarm has been set on your phone.
Missed Alarm – You have missed an alarm
event.
Camera – The camera is enabled and you are in
Camera Mode.
Calendar Event – You have a pending event
scheduled.
Multiple Alerts – You have multiple alert
messages.
Self Timer – The self-timer function is enabled.

2A. Phone Basics

Status Bar – Status Icons
Auto – The white balance has been set to
Automatic. Use this for taking pictures indoors or
outdoors using automatic white balance
settings.
Sunny – The white balance has been set to
Sunny. Use this for taking pictures or movies
outdoors on bright sunny days.
Cloudy – The white balance has been set to
Cloudy. Use this for taking pictures or movies
outdoors under cloudy conditions.
Incandescent – The white balance has been set
to Tungsten. Use this for taking pictures or
movies indoors under normal lighting
conditions.
Fluorescent – The white balance has been set
to Fluorescent. Use this for taking pictures or
movies indoors under fluorescent lighting
conditions.
Manual – The white balance has been set to
Manual. Use this for taking pictures indoors or
outdoors using your own custom settings.
Record - A voice memo is recording.

Sprint SPH-M360.book Page 13 Friday, October 8, 2010 2:00 PM

Status Bar – Messaging Icons

Pause – A voice memo is paused.

Text Message – You have new text messages.

Play – A voice memo is playing.

Voicemail – You have new voicemail messages.

BG application + 1 – Indicates that more than
one application is currently running and one has
been minimized and placed in the background.

Missed Call – You have missed an incoming
call.

Bluetooth Enable – The Bluetooth technology is
active and enabled.
Device Connected– The Bluetooth device is
connected.
BT Headset Connected– The Bluetooth Headset
is connected and visible.
BT Stereo Connected– The Bluetooth stereo
device is connected and visible.
Bluetooth Hidden– The device is hidden to other
Bluetooth devices and not transmitting its
information.

Phone Basics

Status Bar – Status Icons

Missed Text Message – You have new unread
text or email messages.
Missed Voicemail – You have new unheard
voicemail messages.
Missed Scheduler – You have missed a
scheduled event.
Locked Message – You have new text messages
that must be unlocked using your PIN code.
Urgent Message – You have new messages
marked as Urgent.
Missed Call Alert – You have missed a call alert.

2A. Phone Basics

Sprint SPH-M360.book Page 14 Friday, October 8, 2010 2:00 PM

Turning Your Phone On and Off

Turning Your Phone Off
䊳

Turning Your Phone On
䊳

Press

Once your phone is on, it may display “Searching...”
When your phone finds a signal, it enters standby
mode – the phone’s idle state. At this point, you are
ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes
of searching, a Power Save feature is automatically
activated. When a signal is found, your phone
automatically returns to standby mode.
In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also
initiate a search for Sprint service by pressing any key
(when your phone is turned on).
Tip: The Power Save feature conserves your battery power
when you are in an area where there is no signal.

2A. Phone Basics

Press and hold
for two seconds until you see
the powering-down animation on the display
screen.

Your screen remains blank while your phone is off
(unless the battery is charging).

Battery and Charger
WARNING: Use only Sprint-approved or Samsung-approved
batteries and chargers with your phone. The
failure to use a Sprint-approved or Samsungapproved battery and charger may increase the
risk that your phone will overheat, catch fire, or
explode, resulting in serious bodily injury, death,
or property damage.

Sprint-approved or Samsung-approved batteries and
accessories can be found at Sprint Stores or through
Samsung; or call 1-866-866-7509 to order. They’re also
available at www.sprint.com.

Sprint SPH-M360.book Page 15 Friday, October 8, 2010 2:00 PM

Your phone is equipped with a Lithium Ion (Li-Ion)
battery. It allows you to recharge your battery before it is
fully drained. The battery provides up to 4.4 hours of
continuous digital talk time.
When the battery reaches 5% of its capacity, the battery
icon blinks. When there are approximately two minutes
of talk time left, the phone sounds an audible alert and
then turns off.
Note: Long backlight settings, searching for service, vibrate
mode, browser use, and other variables may reduce
the battery’s talk and standby times.

Tip: Watch your phone’s battery level indicator and charge the
battery before it runs out of power.

Installing the Battery
䊳

See “Setting Up Your Phone” on page 2.

Removing the Battery
1. Make sure the power is off so that you don’t lose
any stored numbers or messages.

2. Press the battery release latch up and remove the
battery from the phone.
WARNING: Do not handle a damaged or leaking Li-Ion
battery as you can be burned.

Charging the Battery
Keeping track of your battery’s charge is important. If
your battery level becomes too low, your phone
automatically turns off, and you will lose any
information you were just working on.

Phone Basics

Battery Capacity

Always use a Sprint-approved or Samsung-approved
desktop charger, travel charger, or vehicle power
adapter to charge your battery.
䊳

Plug the flat end of the charger into the phone’s
charger jack and the other end into an electrical
outlet.
䡲 A red indicator light means the battery is charging.
䡲 A green indicator light means the battery is at
least 90 percent charged.

With the Sprint-approved Li-Ion battery, you can
recharge the battery before it becomes completely run
down.

2A. Phone Basics

Sprint SPH-M360.book Page 16 Friday, October 8, 2010 2:00 PM

Navigating Through the Menus

2. Select Messages by highlighting it and

The navigation key on your phone lets you scroll
through onscreen items. Many menus feature a scroll
bar on the right to help you keep track of your position
in the menu.

3. Select Messages on the next screen by highlighting

pressing

it and pressing

4. Select a message by highlighting it and pressing
. (If you have any text messages, they are
displayed.)

To navigate through a menu, press the navigation key
up or down. If you are in a first-level menu, such as
Settings, you may also navigate to the next or previous
first-level menu by pressing the navigation key left or
right.

For the purposes of this guide, the above steps
condense into:

For a diagram of your phone’s menu, please see “Your
Phone’s Menu” on page i.

Backing Up Within a Menu
䊳

As you navigate through the menu, menu options are
highlighted. Select any option by highlighting it and
pressing
. If the option is numbered, you can select
it by pressing the corresponding number on the
phone’s keypad.
For example, to view your text messages:
menu.

2A. Phone Basics

Press

> Messages > Messages.

To go to the previous menu:

Selecting Menu Items

1. From standby mode, press

䊳

to access the main

Press

To return to standby mode:
䊳

Press

Sprint SPH-M360.book Page 17 Friday, October 8, 2010 2:00 PM

䊳

Tip: To redial your last outgoing call, press
To redial other recent numbers, press
number, and press
again.

Press

> Settings/Tools > Settings > Phone
Information > Phone Number/ User ID. (Your phone

number and other information about your phone
and account will be displayed.)

Making and Answering Calls
1. Enter a phone number from standby mode. (If you
to erase

2. Press

. (To make a call when you are roaming
and Call Guard is enabled, highlight Roam Call
and press
. See “Call Guard” on page 80.)

3. Press
finished.

You can also place calls from your phone by speed
dialing numbers from your Contacts (page 23), using
your History listings (page 42) and Voice Services
(page 57).

Dialing Options

Making Calls
make a mistake while dialing, press
the numbers.)

twice.
, highlight a

or close the phone when you are

When you enter numbers in standby mode, you will
see a variety of dialing options displayed as softkeys on
the phone’s screen.
To initiate an option:
䊳

Press OPTIONS (right softkey).
Save: Enter a seven-digit or ten-digit number
(phone number and area code) and press
OPTIONS (right softkey) > Save to save the phone
number in your Contacts. (See “Saving a Phone
Number” on page 21.)

䡲

2A. Phone Basics

Phone Basics

Displaying Your Phone Number

Sprint SPH-M360.book Page 18 Friday, October 8, 2010 2:00 PM

䡲

Hard Pause: Enter a seven-digit or ten-digit

number (phone number and area code) and
press OPTIONS (right softkey) > Hard Pause. This
inserts a pause between the dialed phone
number and the next entered digits.
Note: Use this feature to navigate through automated menus.
If you know the number sequence required to connect
you to the right destination, enter a Hard Pause
between each number. A Hard Pause entry displays a
“p”.
Example: (214) 555-7777p1p2p3
䡲

2-Sec Pause: Enter a seven-digit or ten-digit

number (phone number and area code) and
press OPTIONS (right softkey) > 2-Sec Pause. This
inserts a longer pause between the dialed phone
number and the next entered digits.
Note: Use this feature to navigate through automated menus.
If you know the number sequence required to connect
you to the right destination and the menu prompts
require more time to accept your number choice, enter
a 2-Sec Pause between each number. A 2-Sec
Pause entry displays a “t”.
Example: (214) 555-7777t5t6t7

2A. Phone Basics

Answering Calls
1. Make sure your phone is on. (If your phone is off,
incoming calls go to voicemail.)

2. Press

to answer an incoming call. (Depending
on your settings, you may also answer incoming
calls by opening the phone or by pressing any
number key. See “Call Answer Mode” on page 37
for more information.)

Your phone notifies you of incoming calls in the
following ways:
䢇 The phone rings or vibrates.
䢇 The indicator light flashes.
䢇 The backlight illuminates.
䢇 The screen displays an incoming call message.
If the incoming call is from a number stored in your
Contacts, the entry’s name is displayed. You may also
see the caller’s phone number, if available.
If you set CALL ANSWER to Talk Key, you also see the
following options. To select an option, press the
corresponding softkey.
䢇 Answer to answer the incoming call.

Sprint SPH-M360.book Page 19 Friday, October 8, 2010 2:00 PM

䢇

Silence to mute the ringer.
Send to VoiceMail to send the call directly to your

䢇

Ignore with Text to immediately send the caller a text

voicemail.

䊳

message.

Highlight the entry and press
phone number, press
.)

. (To dial the

To display a Missed Call entry from standby mode:

Answering a Roam Call With Call Guard Enabled
Call Guard is an option that helps you manage your
roaming charges when making or receiving calls while
outside the Nationwide Sprint Network. Please see
“Roaming” on page 79 for more information about
roaming.
䊳

To display the Missed Call entry from the notification
screen:

Select Answer to answer the call. (See “Call Guard”
on page 80 for additional information.)

1. Press

> History.

2. Highlight an entry and press

Calling Emergency Numbers
You can place calls to 911 (dial
), even
if your phone is locked or your account is restricted.
Note: When you place an emergency call, your phone
automatically enters Emergency mode.

Note: When your phone is off, calls go directly to voicemail

Ending a Call
䊳

Close the phone or press

To view options during an emergency call:
䊳

Missed Call Notification
When you do not answer an incoming call, your screen
displays the Missed Call log.

Press OPTIONS (right softkey) to view the following:
My Phone # (left softkey) to display your MSID and
device phone number during an emergency call.

䡲

Note: You must highlight MSID and press

to view the

your MSID number.

2A. Phone Basics

Phone Basics

䢇

Sprint SPH-M360.book Page 20 Friday, October 8, 2010 2:00 PM

䡲

Unlock (right softkey) to unlock your phone
(appears only if the phone is locked).

To exit Emergency mode:

1. Press

to end a 911 call.

2. Press

and

to exit.

Enhanced 911 (E911) Information
This phone features an embedded Global Positioning
System (GPS) chip necessary for utilizing E911
emergency location services where available.

In-Call Options
Pressing OPTIONS (right softkey) during a call displays
a list of available in-call features. To select an option,
press the corresponding keypad number or highlight
the option and press
. The following options may be
available through the Options menu:
䢇 Speaker On to route the phone’s audio through the
speaker or through the earpiece.
Note: After selecting this option, the menu item changes to
Speaker Off. Select this option to disable the speaker.

When you place an emergency 911 call, the GPS
feature of your phone seeks information to calculate
your approximate location. Depending on several
variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to
determine and report your approximate location.

䢇

Save to add the incoming caller’s number to an

䢇

3-Way Call to initiate a 3-way call.

䢇

Contacts to display your Contacts list.

䢇

Voice Memo to record the current call.

Important: Always report your location to the 911 operator

䢇

Phone Info to display your phone information.

when placing an emergency call. Some
designated emergency call takers, known as
Public Safety Answering Points (PSAPs) may not
be equipped to receive GPS location information
from your phone.

䢇

existing contact or save it as a new one.

Key Unmute. Select this option to unmute the keys.
䢇

2A. Phone Basics

Key Mute to silence the key tones.
Note: After selecting this option, the menu item changes to
Messages to display your current messages
(Voicemail, text messages, etc.).

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Recent History to view your call histories.

䢇

Tools to access the Tools menu.
WARNING: Because of higher volume levels, do not place
the phone near your ear during speakerphone
use.

End-of-Call Options
After you receive a call from or make a call to a phone
number that is not in your Contacts, the phone displays
the phone number and the duration of the call. Press
OPTIONS (right softkey) > Save to add the new number
to your Contacts. (See “Saving a Phone Number” on
page 21.)
You can also send a text message to the recent caller.
Press SEND MSG (left softkey). The caller’s phone
number or saved contact name automatically displays
in the recipient field. (See “Entering Text” on page 24.)
Note: The End-of-Call options are not displayed for calls
identified as No ID or Restricted.

Saving a Phone Number
You can store up to 4600 phone numbers and 600
Contacts entries in your phone. Each entry’s name can
contain 64 characters. Your phone automatically sorts
the Contacts entries alphabetically. (For more
information, see “2D. Contacts” on page 44.)
To save a number from standby mode:

Phone Basics

䢇

1. Enter a phone number and press OPTIONS (right
softkey) > Save.

2. Highlight New Entry or Existing Entry and press
.

3. Highlight a label and press

4. Use the keypad to enter the new contact name
and press

to save the new entry.

– or –
Search for an existing contact name and press
to save the new number.

5. Press DONE (left softkey).

2A. Phone Basics

Sprint SPH-M360.book Page 22 Friday, October 8, 2010 2:00 PM

Finding a Phone Number

To dial or save phone numbers with pauses:

1. Enter the phone number.

You can search Contacts for entries by name.

1. Press CONTACTS (right softkey) and enter the first
letter or letters of an entry. (The more letters you
enter, the more specific the search.)

2. To display an entry, highlight it and press
dial a number, highlight it and press

. To

Dialing and Saving Phone Numbers With
Pauses
You can dial or save phone numbers with pauses for
use with automated systems, such as voicemail or
credit card billing numbers.
There are two types of pauses available on your phone:
䢇 Hard Pause sends the next set of numbers when you
press
.
䢇 2-Second Pause automatically sends the next set of
numbers after two seconds.
Note: You can have multiple pauses in a phone number and
combine two-second and hard pauses.

2A. Phone Basics

2. Press OPTIONS (right softkey) > Hard Pause or
2-Sec Pause.

3. Enter additional numbers.
4. Press

to dial the number.

– or –
Press OPTIONS (right softkey) > Save to save the
number in your Contacts.
Note: When dialing a number with a hard pause, press
to send the next set of numbers.

Abbreviated Dialing
Abbreviated Dialing is similar to speed dialing. You can
use either of the following abbreviated dialing features.
䢇 Contacts Match – Retrieve any number saved in your
Contacts by entering only the last four digits of the
number. Press
to dial the retrieved number. (See
“Setting Abbreviated Dialing” on page 37.)

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1. Enter the last four or five digits of a Contact entry’s
phone number.
The contact number matching the entered digits
displays at the bottom of the screen.

2. Highlight the contact and press

. (If there is
more than one matched number in your Contacts,
highlight a name and then press
to place a
call.)

Dialing From the Contacts List
1. Press

to list entries.

2. Highlight the entry you want to call and press
to dial the entry’s default phone number.
– or –
To dial another number from the entry, highlight
the name and press
, and then highlight a
number and press
.

Tip: You can also view the contact details or enter a pause by
pressing OPTIONS (right softkey) and the appropriate
choice after step 1 above.

3. Press

to call the displayed number.

To place a call using Prepend Abbreviated Dialing:

1. Enter the last four to six digits of a Contact entry’s
phone number.
The contact number matching the entered digits
displays at the bottom of the screen.

2. Highlight the contact and press

. (If there is
more than one matched number in your Contacts,
highlight a name and then press
to place a
call.)

> Contacts.

Shortcut: From standby mode, press Contacts (right softkey)

Phone Basics

To place a call using Contacts Match Abbreviated Dialing:

Speed Dialing
You can store up to 98 numbers in your phone’s speed
dial memory. Dial speed dial entries using one
keypress for locations 2–9 or two key presses for
locations 10–99.
To use One-Touch Dialing for speed dial locations 2–9:
䊳

Press and hold the appropriate key for
approximately two seconds. The display confirms
that you have dialed the number when it shows
“connecting...”.

2A. Phone Basics

Sprint SPH-M360.book Page 24 Friday, October 8, 2010 2:00 PM

To use Two-Touch Dialing for speed dial locations 10–99:

Entering Text

1. Press the first digit.
2. Press and hold the second digit for approximately
two seconds. The display confirms that you have
dialed the number when it shows “connecting...”.

Plus (+) Code Dialing
When placing international calls, Plus Code Dialing
automatically enters the international access code for
your location (for example, 011 for international calls
made from the U.S.).

1. Press and hold

until you see a “+” on the

display screen.

2. Dial the country code and phone number, and
then press
. (The phone automatically
prepends the access code for international dialing,
followed by the country code and phone number.)

Selecting a Text Input Mode
Your phone provides convenient ways to enter letters,
numbers, and symbols whenever you are prompted to
enter text (for example, when adding a Contacts entry
or when using text messaging).

1. From a screen where you can enter text, press
OPTIONS (right softkey) to change the text input

mode.

2. Select one of the following options:
䡲

Text Mode
● Predictive Text to enter text using a predictive

●

2A. Phone Basics

text system that reduces the number of key
presses required while entering a word.
Abc to use multi-tap entry – press
once for
“a,” twice for “b”, three times for “c.” (See
page 25.)
123 to enter numbers by pressing the
numbers on the keypad. (See page 26.)
Symbols to enter symbols. (See page 26.)

Sprint SPH-M360.book Page 25 Friday, October 8, 2010 2:00 PM

●

messages. (See page 26.)
Add/Change Recipient to add a new recipient
using the NEW ADDR key (right softkey) or change
the current message recipient to one currently
saved in the Contacts List.
䡲 Add/Change Attachment to change or add a new
attachment. To add, select one of the following:
My album, Take new picture or Voice. Change the
current attachment by selecting or de-selecting it
from the CHANGE ATTACHMENTS screen.
䡲 Add/Change Subject to enter a new subject or
modify the existing subject text.
䡲 Save as Draft to save the message in the
Messages folder before sending it to the recipient.
䡲 Mark as Urgent to assign a high importance to the
message.
䡲 Set Callback # to add a phone number in the
heading informing the recipient of alternate
means to respond to the message.
䡲

ABC Mode
In Abc mode, also known as multi-tap entry, you press
keys one, two, three, or four times to enter the letters
you see on the keypad. For example, press
once
for “a,” twice for “b”, or three times for “c”; or press
once for “p,” twice for “q,” three times for “r,” or four times
for “s.”

1. Select the Abc mode. (See “Selecting a Text Input
Mode” on page 24.)

2. Press the corresponding keys repeatedly until
the correct letter appears. (For example, to enter
the word “Bill,” press
twice,
three times,
three times, and
three times again.)
(If you make a mistake, press
to erase a single
character. Press and hold
to erase an entire
word.)
By default, the first letter of an entry is capitalized and
the following letters are lowercased. After a character is
entered, the cursor automatically advances to the next
space after two seconds or when you enter a character
on a different key.

Tip: When entering text, press

to change letter
capitalization (abc > Abc > ABC).

2A. Phone Basics

Phone Basics

Smileys to enter “emoticons.” (See page 26.)
Text Settings to turn On or Off the following:
Auto-Capital, Auto-Space, Dual Language, Word
Choice List, Word Prediction, Word Completion,
and Use My Words.
䡲 Add Preset Message to enter preprogrammed
●

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Characters scroll in the following order:

Key

English Sequence
Upper Case
Lower Case
.@?!-,&:'/;$1
ABC2
abc2
DEF3
def3
GHI4
ghi4
JKL5
jkl5
MNO6
mno6
PQRS7
pqrs7
TUV8
tuv8
WXYZ 9
wxyz9
0
Space
Shift

Caps Lock

2A. Phone Basics

Unshift

Entering Numbers, Symbols, Smileys and
Preset Messages
To enter numbers:
䊳

Select the 123 mode and press the appropriate
key. (See “Selecting a Text Input Mode” on
page 24.)

To enter symbols:
䊳

Select the Symbols mode. (See “Selecting a Text
Input Mode” on page 24.) To enter a symbol, press
the appropriate key indicated on the display.

To enter “emoticons” (smileys):
䊳

Select the Smileys mode and press the
appropriate key. (See “Selecting a Text Input
Mode” on page 24.)

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To enter preset messages:

1. Select the Add Preset Message mode. (See
“Selecting a Text Input Mode” on page 24.)

2. Highlight a message and press

Note: Preset messages make composing text messages
Phone Basics

easier by allowing you to enter quick messages, such
as “Meet me at,” “Let’s get lunch,” or a customized
message of your own. (For more information on preset
messages, please see “Managing Preset Messages”
on page 34.)

2A. Phone Basics

Sprint SPH-M360.book Page 28 Friday, October 8, 2010 2:00 PM

Selecting Ringer Types for Incoming Calls

2B. Settings

Your phone provides a variety of ringer options that
allow you to customize your ring and volume settings.
These also allow you to identify incoming calls by the
ring.

⽧

Sound Settings (page 28)

⽧

Display Settings (page 32)

⽧

Location Settings (page 33)

To assign ringers to Unsaved Numbers or Private /

⽧

Messaging Settings (page 34)

Unknown:

⽧

Airplane Mode (page 35)

⽧

TTY Use With Sprint Service (page 35)

2. Select Downloaded, Preloaded, or No Ringer.

⽧

Phone Setup Options (page 37)

3. Use your navigation key to scroll through the

⽧

Security Settings (page 38)

Sound Settings

䊳

Press

> Settings /Tools> Settings > Ringers >
Incoming Calls.

1. Select Unsaved Numbers or Private / Unknown

available ringers. A sample ringer will sound as
you highlight each option.

4. Press

to assign a ringer.

To assign a ringer to All Contacts:

Ringer Types
Ringer types help you identify incoming calls and
messages. You can assign ringer types to individual
Contacts entries, types of calls, and types of messages.

2B. Settings

1. Select Contact Entries > All Contacts.
2. Select Downloaded, Preloaded, or No Ringer.

Sprint SPH-M360.book Page 29 Friday, October 8, 2010 2:00 PM

available ringers. A sample ringer will sound as
you highlight each option.

4. Press

to assign a ringer.

To assign a ringer to One Contact:

1. Select Contact Entries > One Contact.
2. Highlight a single contact and press ASSIGN (left
softkey).

3. Select one of the following: Default Ringer,
Downloaded, Preloaded or No Ringer.

4. Use your navigation key to scroll through the
available ringers. A sample ringer will sound as
you highlight each option.

5. Press

to assign a ringer.

2. Select Get New Ringers. (The browser starts and
displays the Ringers menu.)

3. Use your navigation key and keypad to search
through the available ringers. When you find one
you want, highlight it and press
.

4. To make a purchase, highlight Buy and press

5. When the download is finished, select an option to
continue:
Listen to listen to the ringer.
䡲 Set As to assign the ringer to a call or message
type or to a specific contact.
䡲 Shop to browse for other items to download.
䡲

Selecting Ringer Types for Voicemail

Getting New Ringers

1. Press

A wide variety of ringers is available from the Sprint
Digital Lounge, and you can access them right from
your phone. (Additional charges may apply, but some
are free.)

3. Select a category and then use your navigation

1. Press

> My Stuff > Ringers.

(Your phone automatically downloads the ringer.)

Settings

3. Use your navigation key to scroll through the

> Settings /Tools > Settings > Ringers >

Voicemail.

2. Select Downloaded, Preloaded, or No Ringer.
key to scroll through the available ringers. A
sample ringer will sound as you highlight each
option.

2B. Settings

Sprint SPH-M360.book Page 30 Friday, October 8, 2010 2:00 PM

4. Press

to assign a ringer.

Selecting Ringers for Text Messages
1. Press

> Settings /Tools > Settings > Ringers >
Text Message.

2. Select Downloaded, Preloaded, or No Ringer.
3. Select a category and then use your navigation
key to scroll through the available ringers. A
sample ringer will sound as you highlight each
option.

4. Press

to assign a ringer.

Selecting a Ringer for Power Up/Power Down
1. Press

> Settings /Tools > Settings > Ringers >
Power Up/Down.

2. Select On or Off.

Selecting a Ringer for the Battery Alert
1. Press

> Settings /Tools > Settings > Ringers >
Battery Alert.

2. Select On or Off.
Note: You can also assign ringers from the Contacts menu.
See “Selecting a Ringer Type for an Entry” on page 49.

Selecting Ringers for Alarm/Calendar
1. Press

Adjusting the Phone’s Volume Settings

2. Select Downloaded, Preloaded, or No Ringer.

Adjust your phone’s volume settings to suit your needs
and your environment.

> Settings /Tools > Settings > Ringers >
Alarm/Calendar.

3. Select a category and then use your navigation
key to scroll through the available ringers. A
sample ringer will sound as you highlight each
option.

4. Press

to assign a ringer.

2B. Settings

1. Press

> Settings/Tools > Settings > Volume.

2. Select Incoming Ringer Volume, Playback Volume, or
Key Beeps.

3. Using the navigation key, choose a volume level.
4. Press

Sprint SPH-M360.book Page 31 Friday, October 8, 2010 2:00 PM

the earpiece volume during a call) by using the volume
button on the left side of your phone.

Vibrate
To set your phone to vibrate instead of making any sounds:
䊳

With the phone open, press the volume button
down in standby mode until you see “Vibrate All”
on the screen.

To set your phone always to vibrate in addition to any ringer
settings:

1. With the phone open, press the volume button up
or down in standby mode until a volume setting
appears on the screen.

2. Press VIB ON (left softkey) to check the Always
Vibrate option. (If you have already checked the
option, pressing VIB OFF (left softkey) deselects the
option.)

Silence All
The Silence All option allows you to mute all sounds
without turning your phone off.
To activate Silence All:
䊳

With the phone open, press and hold the volume
button down in standby mode. (You will see
“Silence All.”)

To deactivate Silence All:
䊳

Press the volume button up repeatedly to select a
volume level.

Selecting a Key Tone
Your phone offers a number of options for selecting the
audible tones accompanying a keypress.

1. Press

> Settings/Tools > Settings > Volume >
Key Beeps.

2. Select Tone Type or Tone Volume.

2B. Settings

Settings

Tip: You can adjust the ringer volume in standby mode (or

Sprint SPH-M360.book Page 32 Friday, October 8, 2010 2:00 PM

Display Settings

Changing the Picture ID
1. Press

Changing the Main Screen
1. Press

> Settings/Tools > Settings > Display >
Main Screen.

2. Select Screen Saver or Foregrounds.
To select a Screen Saver:

1. Press

> Settings/Tools > Settings > Display >
Main Screen > Screen Saver.

2. Select No Image, Take New Picture, My Albums,
Downloaded or Preloaded.

To select a Foreground:

1. Press

> Settings/Tools > Settings > Display >
Main Screen > Foreground

2. Select Clock/Calendar, Greeting or None.

Changing the Outer Screen
1. Press

> Settings/Tools > Settings > Display >
Outer Screen.

2. Select Screen Saver or Contrast.
32

2B. Settings

> Settings/Tools > Settings > Display >

Picture ID.

2. Select Contacts, Unsaved Numbers or Private/
Unknown.

Changing the Backlight Control
Select how long the display screen and keypad remain
backlit after you press any key.

1. Press

> Settings/Tools > Settings > Display >
Backlight Control.

2. Select Backlight Dim, Backlight Off or Java
Backlight.

3. Highlight a time setting and press

Note: Long backlight settings reduce the battery’s talk and
standby times.

Sprint SPH-M360.book Page 33 Friday, October 8, 2010 2:00 PM

Location Settings

Changing the Brightness
Adjust your screen’s contrast (brightness) to suit your
surroundings.

1. Press

> Settings/Tools > Settings > Display >
Brightness.

2. Press your navigation key left or right to adjust the
.

Note: Turning Location on will allow the network to detect

Changing the Phone’s Menu Style
Choose the layout of your phone’s menu.

1. Press

2. Press GRID VIEW (left softkey) or LIST VIEW (left
softkey).

Display Language

> Settings/Tools > Settings > Others >

Language.

2. Highlight English or Español and press

your position using GPS technology, making some
Sprint applications and services easier to use. Turning
Location off will disable the GPS location function for all
purposes except 911, but will not hide your general
location based on the cell site serving your call. No
application or service may use your location without
your request or permission. GPS-enhanced 911 is not
available in all areas.

To enable your phone’s Location feature:

You can choose to display your phone’s onscreen
menus in English or in Spanish.

1. Press

The Location feature allows the network to detect your
position. Turning Location off will hide your location
from everyone except 911.

Settings

screen contrast and press

Your phone is equipped with a Location feature for use
in connection with location-based services.

1. Press

> Settings/Tools > Settings > Location.

(The Location disclaimer will be displayed.)

2. Read the disclaimer and press
3. Highlight On or Off and press

.
.

4. Press DONE (left softkey).
2B. Settings

Sprint SPH-M360.book Page 34 Friday, October 8, 2010 2:00 PM

When you turn the Location feature on, the phone
displays the
icon. When you turn Location off, the
phone displays the
icon.

Messaging Settings

Adding a Customized Signature
Add a customized signature to each message you
send.

1. Press

> Messages > Settings > Signature.

2. Select On or Off to activate or deactivate the
Your phone’s advanced messaging capabilities let you
send and receive many different kinds of text
messages without placing a voice call. (For more
information.
Messaging settings allow you to decide how you would
like to be notified of new messages, create a signature
with each sent message, and create your own preset
messages.

Setting Message Notification
When you receive a message, your phone notifies you
by displaying an icon on your display screen. You can
also choose to be notified with a message notification
on your display screen.

1. Press

>Messages > Settings > Notification.

2. Select Message & Icon or Icon Only.

Signature function.

3. Enter a signature and press
4. Press DONE (left softkey).

Managing Preset Messages
Your phone is loaded with 20 preset messages to help
make sending text messages easier. Customize or
delete these messages, such as “Where are you?,”
“Let’s get lunch,” and “Meet me at” to suit your needs,
or add your own messages to the list.
To delete a preset message:

1. Press

> Messages > Settings > Preset
Messages. (You will see the list of preset

messages.)

2. Press OPTIONS (right softkey).
34

2B. Settings

. (See “Entering

Text” on page 24.)

Sprint SPH-M360.book Page 35 Friday, October 8, 2010 2:00 PM

3. Select Delete.

Airplane Mode

4. Select Yes to delete the message. The message is

1. Press

> Messages > Settings > Preset
Messages. (You will see the list of preset
messages.)

2. Press EDIT (left softkey).
3. Edit the message (see “Entering Text” on page 24).
4. Press DONE (left softkey). Your new message is
added to the beginning of the list.
To add a new preset message:

1. Press

> Messages > Settings > Preset
Messages. (You will see the list of preset
messages.)

2. Press OPTIONS (right softkey).
3. Select Add New.
4. Edit the message (see “Entering Text” on page 24).
5. Press DONE (left softkey). Your new message is

Airplane Mode allows you to use many of your phone’s
features, such as Games, Notepad, and Voice Memos,
when you are in an airplane or in any other area where
making or receiving calls or data is prohibited. When
you set your phone to Airplane Mode, it cannot send or
receive any calls or access online information.

1. Press

> Settings/Tools > Settings > Others >
Airplane Mode.

2. Read the disclaimer and press OK (left softkey).
3. Highlight On, Off, or On Power Up and press

.
Settings

deleted from the list of Preset Messages.
To edit a preset message:

While in Airplane Mode, your phone’s standby screen
will display “Phone off.”

TTY Use With Sprint Service
A TTY (also known as a TDD or Text Telephone) is a
telecommunications device that allows people who are
deaf, hard of hearing, or who have speech or language
disabilities, to communicate by telephone.

added to the beginning of the list.)

2B. Settings

Sprint SPH-M360.book Page 36 Friday, October 8, 2010 2:00 PM

Your phone is compatible with select TTY devices.
Please check with the manufacturer of your TTY device
to ensure that it is compatible with digital cell phones.
Your phone and TTY device will connect via a special
cable that plugs into your phone’s headset jack. If this
cable was not provided with your TTY device, contact
your TTY device manufacturer to purchase the
connector cable.

1. Press

> Settings/Tools > Settings > Others >
TTY Options. (You will see an informational

message.)

2. Highlight TTY Full, TTY + Talk, or TTY + Hear and
.

– or –
Highlight TTY Off and press

To access the state Telecommunications Relay Service
(TRS) for assistance with TTY calls:
䊳

Dial
operator.

2B. Settings

For additional technical support you may call 1-888987-4357, or access the following website:
www.samsung.com/us/consumer/learningresources/
mobile/accessibility/pop_accessibility.html.
Note: In TTY Mode, your phone will display the TTY access

To turn TTY Mode on or off:

press

For additional information about Sprint Relay Services
and TTY compatibility, call Sprint Relay Customer
Service at 1-800-676-3777 or visit www.sprintrelay.com.

and press

to reach an

icon.
When enabled, TTY mode may impair the audio quality
of non-TTY devices connected to the headset jack.

WARNING: 911 Emergency Calling
Sprint recommends that TTY users make
emergency calls by other means, including
Telecommunications Relay Services (TRS),
analog cellular, and landline communications.
Wireless TTY calls to 911 may be corrupted
when received by public safety answering points
(PSAPs), rendering some communications
unintelligible. The problem encountered appears
related to software used by PSAPs. This matter
has been brought to the attention of the FCC,
and the wireless industry and the PSAP
community are currently working to resolve this.

Sprint SPH-M360.book Page 37 Friday, October 8, 2010 2:00 PM

Phone Setup Options

1. Press

Shortcuts

2. Highlight an option and press
䡲

1. Press

> Settings/Tools > Settings > Others >
Navigation Keys.

2. Highlight a navigation key direction (Up, Down,
Left, Right) and press

3. Using the navigation key or your keypad, highlight
a shortcut and press
levels available, press
shortcut.)

. (If there are additional
before selecting your

to return to standby mode.

Any Key to allow you to answer an incoming call

by opening the phone or by pressing any key.
Talk Key to require you to press
to answer all
incoming calls.
䡲 Flip Open to require you to flip open the phone to
answer incoming calls.
䡲

Setting Abbreviated Dialing
To activate Abbreviated Dialing:
Settings

Your phone offers you the option of assigning shortcuts
to favorite or often-used functions. Pressing the
navigation key to the assigned direction in standby
mode will launch your personally designated shortcuts.

4. Press

> Settings/Tools > Settings > Others >
Call Answer.

1. Press

> Settings/Tools > Settings > Others >
Abbreviated Dialing.

2. Select On or Off.
To activate the Contacts Match feature:

Call Answer Mode

1. Press

Select how to answer incoming calls on your phone:
whether you want to press
, to press any number
key, or simply to open the phone.

2. Select On or Off.

> Settings/Tools > Settings > Others >
Contacts Match.

2B. Settings

Sprint SPH-M360.book Page 38 Friday, October 8, 2010 2:00 PM

Tip: To make an Abbreviated Dial call, see ““Abbreviated
Dialing” on page 22.

Note: This setting does not apply to 911 or Sprint 411.

Security Settings

Unlocking Your Phone
1. From standby mode, press UNLOCK (right softkey).
2. Enter your lock code.

Changing the Lock Code
1. Press

> Settings/Tools > Settings > Lock Phone

and enter your lock code.

Your Phone’s Lock Feature

2. Select Change Lock Code, and then enter and reenter your new lock code.

Locking Your Phone
When your phone is locked, you can only receive
incoming calls or make calls to 911, Sprint Customer
Service, or special numbers.

1. Press

> Settings/Tools > Settings > Lock Phone

and enter your lock code.

Calling in Lock Mode
You can only place emergency calls when in lock
mode.
To call an emergency number from lock mode:
䊳

Press

Tip: If you can’t recall your lock code, try using the last four
digits of your wireless phone number. If this doesn’t work,
call Sprint Customer Service at 1-888-211-4727.

2. Select Lock Now.

Erasing Phone Content
Use the Reset/Delete menu to quickly erase all the
content you have created or stored in your phone.

1. Press

> Settings/Tools > Settings > Reset/
Delete and enter your lock code.

2B. Settings

Sprint SPH-M360.book Page 39 Friday, October 8, 2010 2:00 PM

3. Select an option.
Text Messages
䡲 Call Logs
䡲 Cookies and Cache
䡲 Dowloaded Content
䡲 Contacts
䡲 Pictures
䡲

4. Press DELETE (left softkey).

Resetting Your Phone
Resetting the phone restores all the factory defaults,
including the ringer types and display settings. The
Contacts, history, Scheduler, and Messaging are not
affected.

1. Press

> Settings/Tools > Settings > Reset/

Delete and enter your lock code.

Security Features for Data Services
Enabling and Disabling Data Services
You can disable data services without turning off your
phone; however, you will not have access to all data
services, including Web and messaging. Disabling
data services will avoid any charges associated with
these services. While signed out, you can still place or
receive phone calls, check voicemail, and use other
voice services. You may enable data services again at
any time.
To disable data services:
䊳

Press

> Settings/Tools > Settings > Others >
Data > On/Off > NEXT (left softkey) > Disable Vision.

To enable data services:
䊳

Press

> Settings/Tools > Settings > Others >
Data > On/Off > NEXT (left softkey) > Connect.

2. Select Reset Phone. (You will see a disclaimer.)
3. If you are certain that you would like to restore all
factory settings, press RESET (left softkey).

2B. Settings

Settings

2. Select Delete Stuff.

Sprint SPH-M360.book Page 40 Friday, October 8, 2010 2:00 PM

Net Guard
When you first connect to the Web, the Net Guard will
be displayed to confirm that you want to connect. This
feature helps you avoid accidental connections. You
can disable the Net Guard in the future by selecting
Always Auto-Connect when the Net Guard is displayed.
To change your Net Guard settings:
䊳

Press

> Settings/Tools > Settings > Others >
Data > Net Guard.
䡲
䡲

Select On to activate the Net Guard.
Select Off to deactivate the Net Guard.

Note: When enabled, the Net Guard appears only once as
long as you have not turned the phone off and on.

2B. Settings

Sprint SPH-M360.book Page 41 Friday, October 8, 2010 2:00 PM

1. Press

> History.

⽧

Viewing History (page 41)

2. Highlight an entry and press

⽧

History Options (page 41)

Shortcut: You can also press

⽧

Making a Call From History (page 42)

⽧

Saving a Number From History (page 43)

⽧

Prepending a Number From History (page 43)

⽧

Erasing History (page 43)

Viewing History
History is a list of the last 240 phone numbers (or
Contacts entries) for calls you placed, accepted, or
missed. History makes redialing a number fast and
easy. It is continually updated as your phone
automatically adds new numbers to the beginning of
the list and removes the oldest entries from the bottom
of the list.

from standby mode to

display your recent calls.

Note: History records only calls that occur while the phone is
turned on. If a call is received while your phone is
turned off, it will not be included in history.
If you return a call from the voicemail menu, it will not be
included in your phone’s history.

History Options
To access the Recent History options:

1. Press

History

2C. History

Each entry contains the phone number (if it is
available) and Contacts entry name (if the number is in
your Contacts). Duplicate calls (same number and type
of call) may only appear once on the list.

> History.

2. Press OPTIONS (right softkey) to display the
following options:

2C. History

Sprint SPH-M360.book Page 42 Friday, October 8, 2010 2:00 PM

New Group to select entries from your history and
add them to a new group.
䡲 Save to save the number to a new or existing
entry.
䡲

Note: This option displays only when the number has not
been saved as a new contact or appended to an
existing one.
䡲

Prepend to add numbers to the beginning of the
selected number. (See “Prepending a Number
From History” on page 43.)
䡲 Save Contact to save the number to a new or
existing entry.
䡲

Note: This option displays only when the number has not
been saved as a new contact or appended to an
existing one.

Contact Details to view contact information.

Note: This option displays only when the number is saved to
the list of Contacts.
䡲

Delete to delete the entry.

䡲

Delete All to delete all entries.

To access options for a specific entry:

1. Press

> History.

䡲

Contact Details to view contact information.

Note: This option displays only when the number is saved to
the list of Contacts.

Making a Call From History
1. Press

> History.

2. Highlight a History entry and press

2. Highlight an entry and press

3. Press OPTIONS (right softkey) to display the

Note: You cannot make calls from History to entries identified

following options:
䡲 Delete to delete the entry.
䡲 Delete All to delete all entries.

2C. History

as No Caller ID or Restricted.

Sprint SPH-M360.book Page 43 Friday, October 8, 2010 2:00 PM

Saving a Number From History

Prepending a Number From History

Your phone can store up to 600 Contacts entries.
Contacts entries can store up to a total of 4200 phone
numbers, and each entry’s name can contain 64
characters.

If you need to make a call from History and you are
outside your local area code, you can add the
appropriate prefix by prepending the number.

1. Press

1. Highlight a History entry and press OPTIONS (right
softkey) > Save.

3. Press OPTIONS (right softkey) > Prepend.

2. Select New Entry to create a new Contacts entry for

4. Enter the prefix and press

the number or Existing Entry to save the number to
an existing entry.

to call the number.

Erasing History

3. Use the keypad to type in the new entry name and
.

– or –
Highlight an existing Contacts entry and press
After you have saved the number, your phone displays
the new Contacts entry. (See “Contacts Entry Options”
on page 45.)
Note: You cannot save phone numbers already in your
Contacts or from calls identified as No Caller ID or
Restricted.

To erase individual History entries, see “History
Options” on page 41.

1. Press

> History.

2. Press OPTIONS (right softkey) > Delete All.
History

press

> History.

2. Highlight an existing Contacts entry and press

3. If you are certain you want to erase the History,
select DELETE (left softkey).
– or –
Select CANCEL (right softkey) to return to the
previous menu.

2C. History

Sprint SPH-M360.book Page 44 Friday, October 8, 2010 2:00 PM

Adding a New Contacts Entry

2D. Contacts

Your phone can store up to 600 Contacts entries.
Contacts entries can store up to a total of 4200 phone
numbers, and each entry’s name can contain 64
characters.

⽧

Adding a New Contacts Entry (page 44)

⽧

Saving a Phone Number (page 45)

1. Press

⽧

Contacts Entry Options (page 45)

2. Select New Contact.

⽧

Editing a Contacts Entry (page 46)

3. Enter a name for the new entry and press

⽧

Adding a Number to a Contacts Entry (page 47)

⽧

Editing a Contacts Entry’s Numbers (page 47)

4. Enter a phone number.

⽧

Assigning Speed Dial Numbers (page 47)

5. Press

⽧

Selecting a Ringer Type for an Entry (page 49)

Shortcut: Enter the phone number in standby mode and

⽧

Assigning a Picture to an Entry (page 49)

⽧

Finding Contacts Entries (page 50)

⽧

Secret Contacts Entries (page 50)

⽧

Dialing Sprint Services (page 51)

> Contacts > Add New.

(See “Entering Text” on page 24.)
.
press OPTIONS (right softkey) > New Entry.
Proceed with steps 5–7.

6. Highlight a label for the entry (Mobile, Home, Work,
Pager, Fax, or Other) and press

7. To assign a speed dial number, highlight the new
phone number and OPTIONS (right softkey) > Set
Speed Dial. (See “Assigning Speed Dial Numbers”
on page 47.)

2D. Contacts

Sprint SPH-M360.book Page 45 Friday, October 8, 2010 2:00 PM

1. Search for an existing contact name and press
to save the new number.

2. Highlight a label for the entry (Mobile, Home, Work,

Tip: ICE – In Case of Emergency
To make it easier for emergency personnel to identify
important contacts, you can list your local emergency
contacts under “ICE” in your phone’s Contacts list. For
example, if your mother is your primary emergency
contact, list her as “ICE–Mom” in your Contacts. To list
more than one emergency contact, use “ICE1–___,”
“ICE2–___,” etc.

Pager, Fax, or Other) and press

Contacts Entry Options
To display a Contacts entry:

1. Press

> Contacts.

– or –

Saving a Phone Number

Press CONTACTS (right softkey).

To save a number from standby mode:

2. Highlight an entry and press

1. Enter a phone number and press OPTIONS (right
softkey) > Save.
.

Tip: You can view the next entry by pressing the navigation
key right or view the previous entry by pressing the
navigation key left.

2. Highlight New Entry or Existing Entry and press

To access a Contacts entry’s options:

3. Highlight a label for the entry (Mobile, Home, Work,
Pager, Fax, or Other) and press

4. Use the keypad to enter the new contact name
and press DONE (left softkey) to save the new entry.

䊳

Display an entry and press OPTIONS (right softkey).
Highlight an option and press
.
䡲 New Group to create a new group assign the
contact to its list.

– or –

2D. Contacts

Contacts

After saving the number, your phone displays the new
entry. (See “Contacts Entry Options” on page 45.)

Sprint SPH-M360.book Page 46 Friday, October 8, 2010 2:00 PM

䡲

Edit Contact to display the contact details screen

and edit the current information.
䡲 Delete Contact to remove the contact from the
Contacts.
䡲 Contact History to display the call and messaging
history related to that contact.
䡲 Send Contact to forward the contact information to
a Bluetooth.
䡲 Set as Secret to hide the contact’s information
during an incoming call. (See “Secret Contacts
Entries” on page 50.)
䡲 Settings to modify the entire contact information.
● Speed Numbers to view all numbers assigned
to the speed dial list. (See “Assigning Speed
Dial Numbers” on page 47.)
● Hide/Show Secret to view the list of hidden
contacts.
Note: You must enter your LOCK CODE to access the secret
contacts. (See “Your Phone’s Lock Feature” on
page 38.)

2D. Contacts

●

My Name Card to enter information into a new

●

personal name card or view information in
your existing name card.
Services to access shortcut dialing numbers
for customer services. (See “Dialing Sprint
Services” on page 51.)

Editing a Contacts Entry
1. Display a Contacts entry. (See “Contacts Entry
Options” on page 45.)

2. Highlight the entry and press OPTIONS (right
softkey) > Edit Contact.

3. Highlight the information you wish to edit (Name,
Ringer, etc.) and press

4. Add or edit the information and press

5. Press DONE (left softkey) to save your changes.

Sprint SPH-M360.book Page 47 Friday, October 8, 2010 2:00 PM

Assigning Speed Dial Numbers

1. Display a Contacts entry. (See “Contacts Entry

Your phone can store up to 98 phone numbers in
speed dial locations. (For details on how to make calls
using speed dial numbers, see “Speed Dialing” on
page 23.)

Options” on page 45.)

2. Highlight the entry and press OPTIONS (right
softkey) > Edit Contact > [Add Number].

3. Enter the new phone number and press

4. Highlight a label for the number and press

5. Press DONE (left softkey) to save the new number.

Editing a Contacts Entry’s Numbers
Options” on page 45.)

2. Press OPTIONS (right softkey) > Edit Contact.
hold

5. Highlight a label for the number and press

1. Add a phone number to a new or to an existing

2. Press OPTIONS (right softkey) > Set Speed Dial.

to clear one digit at a time, or press and
to erase the entire number.

4. Re-enter or edit the number and press

To assign a speed dial number to a new phone number:
Contacts entry. (See “Adding a New Contacts
Entry” on page 44 or “Adding a Number to a
Contacts Entry” on page 47.)

1. Display a Contacts entry. (See “Contacts Entry

3. Press

You can assign speed dial numbers when you add a
new Contacts entry, when you add a new phone
number to an existing entry, or when you edit an
existing number.

3. Enter an Entry number that you want to display or
use your navigation keys to scroll up and down
through the available locations.

2D. Contacts

Contacts

6. Press DONE (left softkey) to save the number.

Adding a Number to a Contacts
Entry

Sprint SPH-M360.book Page 48 Friday, October 8, 2010 2:00 PM

4. Highlight an available speed dial location and
press ASSIGN (right softkey).

5. Press DONE (left softkey) to return to the CONTACT
DETAILS screen.

To assign a speed dial number to an existing phone
number:

1. Display a Contacts entry. (See “Contacts Entry
Options” on page 45.)

2. Press OPTIONS (right softkey) > Edit Contact.
3. Highlight a phone number and press OPTIONS
(right softkey) > Set Speed Dial.

4. Enter an Entry number that you want to display or
use your navigation keys to scroll up and down
through the available locations.

5. Highlight speed dial location and press ASSIGN
(right softkey).

6. Press DONE (left softkey) to return to the CONTACT
DETAILS screen.

2D. Contacts

Note: If you attempt to assign an already in-use speed dial
location to a new phone number, you will see a
message asking if you wish to replace the existing
speed dial assignment. Press Yes to assign the location
to the new phone number and delete the previous
speed dial assignment.

Finding Speed Dial Numbers
1. Press

> Contacts > OPTIONS (right softkey) >
Settings > Speed Numbers.

2. Scroll through speed dial entries. Speed dial
numbers are displayed in numeric order.
– or –
Enter the number of a speed dial location using
your keypad.

3. To display an entry, highlight it and press

4. Press DONE (left softkey) to return to the SPEED
NUMBERS screen.

Sprint SPH-M360.book Page 49 Friday, October 8, 2010 2:00 PM

Assign a ringer type to a Contacts entry so you can
identify the caller by the ringer type. (See “Ringer
Types” on page 28.)

Tip: If you select Get New Ringers, you can purchase and
download new ringers right from your phone. For details,
“Downloading Games, Ringers, and More” on page 86.

Contacts

Selecting a Ringer Type for an Entry

Assigning a Picture to an Entry

1. Display a Contacts entry. (See “Contacts Entry
Assign a picture to display each time a certain contact
calls you.

Options” on page 45.)

2. Press OPTIONS (right softkey) > Edit Contact.
3. Highlight the current ring type and press

display the Ringer Type menu.

4. Select a ringer menu, such as Get New Ringers,
Default Ringer, Downloaded Ringers, Other Ringers,

or No Ringer.
ringer, highlight a ringer type and press PLAY (left
softkey.)
.

7. Press DONE (left softkey) to save the new ringer
type.

Options” on page 45.)

2. Press OPTIONS (right softkey) > Edit Contact.
3. Highlight Add Photo and press ADD (right softkey)
to display the ADD PHOTO menu.

5. Scroll through available ringers. (To hear a sample

6. Highlight a ringer and press

1. Display a Contacts entry. (See “Contacts Entry

4. Select an option, such as Get New Screen Saver,
None, New Picture, My Albums, or Screen Savers.

5. Highlight a picture and press ASSIGN (left softkey).
If you selected New Picture, the camera will
launch. Take a new picture and press ASSIGN (left
softkey). (See “2G. Camera” on page 61 for
details.)
䡲 If you selected My Albums, highlight the desired
picture and press ASSIGN (left softkey).
䡲

2D. Contacts

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6. Press DONE (left softkey) to save the picture
assignment.

Making an entry secret hides its phone number(s) and
requires your lock code to edit the entry. The phone
numbers and other information are replaced with
“(SECRET).”

Finding Contacts Entries
Finding Contacts by Name
1. Press

Secret Contacts Entries

To make an entry secret:

> Contacts.

1. Highlight a Contacts entry and press OPTIONS

2. Scroll through all the entries.

(right softkey) > Set as Secret.

– or –
Enter the first letter or letters of a name (such as
“dav” for “Dave”). (The more letters you enter, the
more your search narrows.)

3. Highlight the correct entry and press

2. Press DONE (left softkey) to save the new setting.
To make an entry public:

1. Highlight a Contacts entry and press OPTIONS

to display

the CONTACT DETAILS.
Tip: To dial the contact entry’s default phone number directly
from the CONTACTS page, highlight the entry and press
.
To display additional CONTACTS entries, press the right
or left navigation keys.

(right softkey) > Set as Not Secret.

2. Press DONE (left softkey) to save the new setting.
Tip: If you can’t recall your lock code, try using the last four
digits of your wireless phone number. If this doesn’t work,
call Sprint Customer Service at 1-888-211-4727.

To hide a secret entry:
䊳

Highlight a Contacts entry and press Options >
Settings > Hide Secret.

2D. Contacts

Dialing Sprint Services
Your Contacts list is preprogrammed with contact
numbers for various Sprint services.

䡲

Traffic Information -

䡲

Carrier Repair Service -

䡲

TRS Relay for TTY -

䡲

Call Before You Dig -

Contacts

Sprint SPH-M360.book Page 51 Friday, October 8, 2010 2:00 PM

To dial a service from your Contacts:

1. Press

> Contacts.

2. Press OPTIONS (right softkey) Settings > Services
and select an available service, such as Customer
Service, Directory Assistance (Sprint 411), Wireless
Account Info. or Operator.
To dial a service from standby mode using your keypad:
䊳

Dial the appropriate service number:
䡲

Sprint Wireless Account Information -

䡲

Sprint Customer Service -

䡲

Sprint Directory Assistance -

䡲

Sprint Operator -

䡲

Pay Bill -

䡲

Voicemail -

䡲

Community Information -

䡲

Non-Emergency Services -

2D. Contacts

Sprint SPH-M360.book Page 52 Friday, October 8, 2010 2:00 PM

1. Press

2E. Calendar & Tools

> Settings/Tools > Tools > Calendar >

Scheduler.

2. Highlight the day to which you would like to add an
event and press OPTIONS (right softkey) > Add
New (left softkey).

3. Enter the event title information and press NEXT

⽧

Calendar (page 52)

⽧

Alarm Clock (page 54)

(left softkey). (See “Entering Text” on page 24.)

⽧

Memo Pad (page 55)

4. Select an event type using your navigation keys to

⽧

Calculator (page 55)

⽧

Tip Calculator (page 55)

⽧

Eco Calculator (page 56)

⽧

World Time (page 56)

⽧

Updating Your Phone (page 56)

scroll left or right.

5. Select a alarm time for the event using your
navigation keys to scroll left or right. You can
choose No Alarm, On Time, 10 Min. Before, 30 Min.
Before, or 1 Hour Before.
Note: The default alarm time is 10 Min. Before.

Calendar

6. Select a repeating status for the event using your

Adding an Event to the Calendar

7. Select a ringer type for the alarm by highlighting

Your Calendar helps organize your time and reminds
you of important events.

2E. Calendar & Tools

navigation keys to scroll left or right.
the ringer field and pressing
.
To select a ringer menu, press
> Preloaded for
> Downloaded for
preprogrammed ringers,
> No Ringer for
downloaded ringers and
ringer sound.

䡲

Sprint SPH-M360.book Page 53 Friday, October 8, 2010 2:00 PM

8. Select a Start and End time and date for the event.
9. Select Go to Contact to select one or more contacts

Viewing Events
1. Press

to associate with this event.

10. Press DONE (left softkey) to save the event.

2. Highlight the day for which you would like to view

When your phone is turned on and you have an event
alarm scheduled, your phone alerts you and displays
the event summary. There are several ways your phone
alerts you to scheduled events:
䢇 By playing the assigned ringer type.
䢇 By illuminating the backlight.
䢇 By flashing the LED.
To view additional options, press the appropriate
option:
䢇 Snooze silences the alarm and schedules it to replay
again in 10 minutes.
䢇 View displays the event detail screen.
䢇 Dismiss (right softkey) stops the alarm and eliminates
any further notices about the event.

Calendar / Tools

events and press
. (Your phone lists events in
chronological order.)

Event Alert Menu

To silence the alarm and reset the schedule, press

> Settings/Tools > Tools > Calendar >

Scheduler.

Tip: In the calendar view, days with events scheduled display
in a red box.

3. Highlight an event’s details.
4. Press

Going to the Current Day’s Calendar Menu
.

䊳

Press

> Settings/Tools > Tools > Calendar >

Today.

Erasing a Day’s Events
To delete events scheduled for a specific time and date:

1. Press

> Settings/Tools > Tools > Calendar >
Scheduler.

2E. Calendar & Tools

Sprint SPH-M360.book Page 54 Friday, October 8, 2010 2:00 PM

2. Highlight the day for which you would like to erase
events and press

3. Highlight the event you want to erase and press
OPTIONS > Delete.

4. Select Yes (left softkey) or No (right softkey).

Erasing All Events
To delete all events scheduled before a specific time and
date:

1. Press

> Settings/Tools > Tools > Calendar >

Scheduler.

2. Press OPTIONS > Delete All.
3. Select Yes (left softkey) or No (right softkey).

Alarm Clock
Your phone comes with a built-in alarm clock that has
multiple alarm capabilities.

1. Press

> Settings/Tools > Tools > Alarm.

2. Press CREATE NEW (left softkey).
54

2E. Calendar & Tools

3. Highlight the ALARM field to turn the alarm on or
off.

4. Select a time for the alarm.
䡲

Select AM or PM by pressing the right softkey.

5. Select a ringer type for the alarm by highlighting
the ringer field and pressing
.
To select a ringer menu, press
> Preloaded for
> Downloaded for
preprogrammed ringers,
> No Ringer for
downloaded ringers and
ringer sound.

䡲

6. Select a repeating status for the alarm by
highlighting the repeat field and pressing
.
Highlight Daily, Once, or select individual days of
the week and press DONE (left softkey).

䡲

7. Select a Snooze Interval using the right and left
navigation keys.
Select an interval of 5 minutes 10 Minutes, 15
Minutes, 20 Minutes, or Off to disallow the Snooze
feature.

䡲

8. Select a Volume level using the right and left
navigation keys.

9. Press DONE (left softkey).

Sprint SPH-M360.book Page 55 Friday, October 8, 2010 2:00 PM

Memo Pad

Calculator

Your phone comes with a memo pad that you can use
to compose and store reminders and notes to help
keep you organized.

Your phone comes with a built-in calculator.

To compose a memo:

2. Enter numbers using your keypad.

> Settings/Tools > Tools > Memo Pad >

Add New.

(See “Entering Text” on page 24.)
To read a saved note:

3. Press
.

To delete saved notes:

Tip Calculator
To configure the tip percentage you owe on a bill:

> Settings/Tools > Tools > Memo Pad.

2. Highlight a note and press

3. Press OPTIONS (right softkey) > Delete > Yes (left
softkey).

for the calculation result.

> Settings/Tools > Tools > Memo Pad.

2. Highlight a note and press
1. Press

Press
to enter decimal points.
Press
to change the sign from positive to
negative.
䡲 Press CLEAR (right softkey) to clear all numbers.
䡲
䡲

2. Type your note using the keypad and press

1. Press

> Settings/Tools > Tools > Calculator >
Calculator.
Calendar / Tools

1. Press

> Settings/Tools > Tools > Calculate > Tip
Calculator.

2. Use your keypad and navigation key to enter the
Bill ($) amount, Tip (%), and # Paying.

2E. Calendar & Tools

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The Tip ($) displays the amount you pay for a tip
and You pay displays the total amount you pay on
the bill.

Eco Calculator

World Time
To view the time in over 50 different locations:

1. Press

> Settings/Tools > Tools > World Time.

2. Use your right or left navigation keys to scroll
Your phone comes with a calculator that allows you to
configure the amount you pay per gallon of fuel and
the resulting efficiency of your car’s mileage.

through the list of cities.

3. Press SET DST (left softkey) to turn Daylight
Savings Time On or Off.

To calculate your car’s price of fuel per gallon”

1. Press

> Settings/Tools > Tools > Calculator >
Eco Calculator.

2. Press CREATE (left softkey).
Note: Press

to insert a (.) within the entered price.

3. Use your keypad and navigation key to enter the
Distance (mi), Fuel ($), (gallon), and Price ($/gallon)

amounts.
The calculator displays the ($/mile) and (gallon/
mile) efficiency amounts.

2E. Calendar & Tools

Updating Your Phone
To download software updates to your phone:

1. Press

> Settings/Tools > Tools > Update Phone.

2. Press Update Firmware to update your phone’s
software version or Update PRL to update the list of
geographic areas your phone can use during
roaming. (Your phone automatically downloads
and installs any available updates. You may be
required to power your phone off and back on to
complete the software upgrade.)

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Activating ASR

⽧

Automatic Speech Recognition (ASR) (page 57)

⽧

Managing Voice Memos (page 59)

Automatic Speech Recognition
(ASR)
You can use your phone’s built-in automatic speech
recognition (ASR) software to dial a phone number in
your Contacts or to launch phone functions. All you
have to do is to talk into the phone, and ASR will
recognize your voice and complete tasks by itself.

䊳

Press and hold

The screen displays “Say a command” and the phone
prompts you to say the name of the command you
want to use. To complete your task, simply follow the
voice prompts.
Available ASR commands include:
Call to call an entry in your Contacts list
or a spoken phone number. (See “Making a Voice
Call With ASR” on page 58.)
䢇 Send Text to send a text message to the
spoken name or phone number. (See “Entering Text”
on page 24.)
䢇 Lookup to lookup the spoken contact name.
(See “2D. Contacts” on page 44.)
䢇 Go To to jump directly to menu items or
applications. (See “Opening Menus With ASR” on
page 58.)
䢇 Check to check your phone’s status. (See
“Checking Phone Status Using ASR” on page 58.)
䢇

Tip: Use ASR in a quiet environment so it can accurately
recognize your commands.

2F. Voice Services

Voice Services

2F. Voice Services

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1. Press and hold

Making a Voice Call With ASR
1. Press and hold

2. If you hear “Say a command,” say “Go To.”

3. If you hear “Which shortcut?,” say an application

2. If you hear “Say a command,” say “Call.”

name (for example, “Messages”).

3. If you hear “Say the name or number,” say a name

4. The phone opens the selected menu.

or a phone number.

4. If you hear “Which location?,” say a number type
(for example, “Mobile”).
Tip: You can skip steps 3 and 4 by saying a name and
location after “Call” without pausing (for example, “Call
John Jones mobile”).

Checking Phone Status Using ASR
You can use ASR to obtain information about your
phone:
䢇
䢇

Note: If ASR does not recognize the name or number, it will
find the most likely matches and display a list of up to
three names or numbers. You will hear “Did you say…”
followed by the name or number. You can confirm by
saying “Yes.” Say “No” to change the selection.

䢇
䢇
䢇
䢇

Status
Time
Signal Strength
Network
Battery
My Phone Number

1. Press and hold

Opening Menus With ASR

2. If you hear “Say a command,” say “Check.”

You can jump directly to many menu items or
applications by saying “Go to” followed by a menu
option.

3. If you hear “Which status item?,” say a command.

2F. Voice Services

Sprint SPH-M360.book Page 59 Friday, October 8, 2010 2:00 PM

ASR Options

To change the ASR mode:

1. Press and hold

select an option.
Expert Mode to sound a beep only.
䡲 Prompt Mode to prompt for required information.

2. Press SETTINGS (right softkey) > Confirmation and
select an option.
Automatic to ask for confirmation only when the
system is not sure what you said.
䡲 Always Confirm to always ask for confirmation.
䡲 Never Confirm to never ask for confirmation.

䡲

To adapt the system to your voice:

1. Press and hold

2. Press SETTINGS (right softkey) > Adaptation >
Adapt Voice.

3. Press START (left softkey) and repeat each word,
phrase, or telephone number you hear.

Managing Voice Memos
Use your phone’s Voice Services to record brief
memos to remind you of important events, phone
numbers, or grocery list items.

Recording Voice Memos
To record a conversation during a phone call:

1. Press

> Settings/Tools > Tools > Voice Memo >

Record.

To reset the adaptation:

1. Press and hold

2. Press SETTINGS (right softkey) > Audio Modes and

Voice Services

To change ASR confirmation:

2. Press SETTINGS (right softkey) > Adaptation >
Reset Voice > Yes (left softkey).

2. Begin recording after the voice prompt.
To end the recording of your memo:
䊳

Press

or FINISH (right softkey).

2F. Voice Services

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Note: Your phone can store 1 minute of memos during a call
and 2 minutes within the Tools menu.

To edit a voice memo title:

1. Press

> Settings/Tools > Tools > Voice Memo >

Review.

Voice Memo Options

2. Press OPTIONS (right softkey) > Edit Caption.

To play the voice memos you have recorded:

3. Enter the new title and press DONE (left softkey).

1. Press

> Settings/Tools > Tools > Voice Memo >

Review.

2. Highlight the Memo you want to play and press
REVIEW (left softkey).

Erasing Voice Memos
To erase a voice memo:

1. Press

> Settings/Tools > Tools > Voice Memo >

Review.

2. Press OPTIONS (right softkey) > Delete > DELETE
(left softkey).
To erase all voice memos:

1. Press

> Settings/Tools > Tools > Voice Memo >

Review.

2. Press OPTIONS > Delete All > DELETE (left softkey).
60

2F. Voice Services

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2G. Camera

1. Press

⽧

Taking Pictures (page 61)

Shortcut: To activate camera mode menu, you can also

⽧

Camera Settings (page 62)

⽧

Erasing Photos (page 66)

⽧

Sending a Picture (page 66)

⽧

Assigning Photos (page 67)

⽧

Managing My Places (page 67)

Taking Pictures

> Photos > Camera to activate camera
mode. Additional camera options are available
through the camera mode OPTIONS (right softkey)
menu.
press the camera key (
) twice or press and
hold the side camera button to open the camera
function.

2. Using the phone’s display screen as a viewfinder,
aim the camera lens at your subject.

3. Press

or
until the shutter sounds. (Your
phone automatically saves the picture to the
Album.)

4. Press
Taking pictures with your phone’s built-in camera is as
simple as choosing a subject, pointing the lens, and
pressing a button. You can activate the phone’s
camera mode whether the phone is open or closed.

or
to return to camera mode to take
another picture.

To take a picture with the phone closed:

1. Press and hold

to activate camera mode.

Note: The keys are locked when the phone is closed. Press
and hold the camera key and volume key together to
unlock the keys.

2G. Camera

Camera

To take a picture with the phone open:

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2. Point the camera lens at yourself with the phone
closed. (You can check the picture framing through
the external display screen.)

3. Press

to take the picture. (Your phone
automatically saves the picture.)

Displaying the Status
This feature allows you to zoom in on an object when
you take a picture.
䊳

From camera mode, press the navigation key up
and select an option:
䡲 Status off removes the status information from the
screen.
䡲 Status on displays the status icons that reflect your
current settings.

Using the Timed Mode
This feature allows you to take a photo within a 5 or 10
second window of time.
䊳

From camera mode, press the navigation key
down and select an option:
䡲 off removes the status information from the
screen.

2G. Camera

䡲

5 gives you a five second time delay before the

䡲

10 gives you a ten second time delay before the

shutter automatically captures the photo.
shutter automatically captures the photo.

Camera Settings
When the phone is open and in camera mode, press
OPTIONS (right softkey) to display additional camera
options:

Shooting Mode
Note: Single Shot is the default camera function

that allows you to take one shot at a time.

Taking Continuous Shots
This feature allows you to take either 5 or 10 shots in a
continuous sequence. When you take continuous
shots, you will see a slider that indicates the shot
number sequence.
From the camera OPTIONS screen:

1. From camera mode, press OPTIONS (right softkey)
> SHOOTING MODE > Continuous.

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䡲

Off to deactivate the multiple shots option.

䡲

5 to take a series of five pictures

䡲

10 to take a series of 10 pictures.

Note: The Continuous setting will automatically set the shot
image size to 240 x 320.

3. Using the phone’s display screen as a viewfinder,
aim the camera lens at your subject.

4. Press

or
until the shutter sounds. (Your
phone automatically saves the picture to the
Album.)

5. Press

or
to return to camera mode to take
another picture.

Note: Your phone automatically saves the pictures in your
Album.

Taking Mosaic Shots
This feature allows you to take 4 shots in a continuous
sequence. When you take mosaic shots, you will see a
slider that indicates the shot number sequence.

1. From camera mode, press OPTIONS (right softkey)
> SHOOTING MODE > Mosaic.

2. Highlight an option and press

Camera

2. Highlight an option and press

䡲

Off to deactivate the multiple shots option.

䡲

4 to take a series in mosaic format.

Note: The Mosaic setting will automatically set the shot image
size to 480 x 640.

3. Move the camera toward the desired direction.
4. Press

to take the pictures.

Note: Your phone automatically saves the pictures in your
Album.

The Mosaic shots will display as one photo split
into a four-part grid.

Taking Panorama Shots
This feature allows you to take landscape-oriented
photos. You can also move the camera left to right or
up and down for a wider range of the desired image.

1. From camera mode, press OPTIONS (right softkey)
> SHOOTING MODE > Panorama.

2G. Camera

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2. Highlight an option and press

䡲

On to activate the night shot option.

䡲

Off to deactivate the panoramic option.

3. Move the camera toward the desired direction.

䡲

On to activate the panoramic option.

4. Press

Note: The Panoramic setting will automatically set the shot
image size to 240 x 320.

3. Move the camera toward the desired direction.
4. Press

to take the photo.

5. Move the camera for the frame to locate the center
of the screen.
Note: Your phone automatically saves the pictures in your

to take the photo.

Note: Your phone automatically saves the pictures in your
Album.

Adjusting the Resolution
1. From camera mode, press OPTIONS (right softkey) .
2. Use the right navigation key and highlight
Resolution (

Album.

3. Select 1.3M, High, Med, or Low.

Taking Night Shots

Adjusting the White Balance

Night shots allow you to activate low light image
capture. Enabling this feature allows you to take better
quality photos in low light conditions.

1. From camera mode, press OPTIONS (right softkey)
> SHOOTING MODE > Night Shot.

2. Highlight an option and press

:
䡲 Off to deactivate the night shot option.

2G. Camera

1. From camera mode, press OPTIONS (right softkey) .
2. Use the right navigation key and highlight WHITE
BALANCE (

3. Select one of the following:
䡲

Auto – The white balance has been set to Automatic.
Use this for taking pictures indoors or outdoors using
automatic white balance settings.

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Daylight – The white balance has been set to Sunny.
Use this for taking pictures or movies outdoors on
bright sunny days.

䡲

Cloudy – The white balance has been set to Cloudy.
Use this for taking pictures or movies outdoors under
cloudy conditions.

䡲

Incandescent – The white balance has been set to
Tungsten. Use this for taking pictures or movies
indoors under normal lighting conditions.
Fluorescent – The white balance has been set to
Fluorescent. Use this for taking pictures or movies
indoors under fluorescent lighting conditions.
Manual – The white balance has been set to Manual.
Use this for taking pictures indoors or outdoors using
your own custom settings.

Adjusting Color Tones

4. Select a color tone and press

Adjusting the Quality
1. From camera mode, press OPTIONS (right softkey).
2. Use the right navigation key and highlight QUALITY
(

3. Select Fine, Normal, or Economy.

Adjusting the Shutter Sound
1. From camera mode, press OPTIONS (right softkey).
2. Use the right navigation key and highlight Shutter
Sound (

3. Select Off, Shutter1, Shutter2 or Shutter3.

Adjusting the Grid

1. From camera mode, press OPTIONS (right softkey).

2. Use the right navigation key and highlight EFFECT

2. Use the right navigation key and highlight Grid

(

) and press

3. Use your right and left navigation keys to view the

(

OFF

3. Select Off or On.

color previews.

2G. Camera

Camera

䡲

Sprint SPH-M360.book Page 66 Friday, October 8, 2010 2:00 PM

Adjusting the Brightness
This feature allows you to adjust the brightness of the
picture.

1. From camera mode, press the navigation key left
or right. (You will see the gauge bar.)
䡲 Slide the bar right to increase the brightness or
left to decrease it.

Erasing Photos

To erase multiple photos:

1. Press

> Photos > My Photos.

2. Select OPTIONS (right softkey).
3. Select Delete and select an option:.
䡲

Focused Item to delete the selected photo.

䡲

ALL to delete all photos in My Photos.

Sending a Picture

This feature allows you to remove the photo your just
captured.

Once you have taken a photo, you can use the
messaging capabilities of your phone to instantly share
it with family and friends.

To erase the last photo taken:

To send a photo to a Contact:

1. Take a picture. (See “To take a picture with the
phone open:” on page 61.)

2. With the picture displayed, press OPTIONS (right
softkey) > Erase.
This feature allows you to delete multiple photos from
your album.

1. Take a picture. (See “To take a picture with the
phone open:” on page 61.)

2. With the picture displayed, press SEND (left softkey)
> Contact.

3. Select a listed contact or one of the following
options:
䡲

Go to Contacts to select a recipient from your

phonebook entries.

2G. Camera

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MULTIPLE (left softkey) to select multiple contacts

from the list of recent recipients.
䡲 NEW ADDR (right softkey) to enter a new Phone
Number or Email Address.

4. Press CONTINUE (left softkey).
5. Compose a message in the space provided.
6. Press OPTIONS (right softkey) to display a list of
optional sending, marking, and text input choices.
(Text Mode, Add Preset Message, Add/Change
Recipient, Add/Change Attachment, Add/Change
Subject, Save as Draft, Mark as Urgent, and Set
Callback #.)

7. Press SEND (left softkey).

Assigning Photos
After taking a picture, assign it as a screen saver or as
a picture ID for a Contacts entry.

1. Take a picture. (See “To take a picture with the
phone open:” on page 61.)

2. With the picture displayed, press OPTIONS (right
softkey) > Assign and select an option.
Picture ID to assign the picture to a Contacts entry.
Select one of the following options:

䡲

Contacts
Unsaved Numbers
● Private / Unknown
䡲 Screen Saver to assign the picture as a screen
●
●

saver.

3. Highlight an entry and press

to assign the

picture.

Managing My Places
My Places allows you to create external accounts and
establish passwords through your phone. These are
locations you can use to upload your photos to an
external website.

To create a new place:

1. Press

> Photos > My Places > ADD NEW

PLACE....

2G. Camera

Camera

䡲

Sprint SPH-M360.book Page 68 Friday, October 8, 2010 2:00 PM

2. Select from the following external sites to add as
an option for uploading your photos:
My PC / Email
䡲 EA Tips and Tricks
䡲 MySpace
䡲 Snapfish
䡲 Photobucket
䡲 Facebook
䡲

Note: You must already have an account created with
MySpace, Photobucket and Facebook to use these
features.

2G. Camera

Sprint SPH-M360.book Page 69 Friday, October 8, 2010 2:00 PM

To turn Bluetooth on:

1. Press

> Settings/Tools > Tools > Bluetooth >

On/Off.

2. Highlight On and press
⽧

Turning Bluetooth On and Off (page 69)

⽧

Using the Bluetooth Settings Menu (page 69)

⽧

Pairing Bluetooth Devices (page 70)

To turn Bluetooth off:

1. Press

> Settings/Tools > Tools > Bluetooth >

On/Off.

2. Highlight Off and press

About Bluetooth
Bluetooth is a short-range communications technology
that allows you to connect wirelessly to a number of
Bluetooth devices, such as headsets and hands-free
car kits, and Bluetooth-enabled handhelds, computers,
printers, and wireless phones. The Bluetooth
communication range is usually up to approximately
30 feet.

Turning Bluetooth On and Off
By default, your device’s Bluetooth feature is set to Off.
Turning Bluetooth on makes your phone “discoverable”
by other in-range Bluetooth devices.

to enable Bluetooth.

Bluetooth

2H. Bluetooth

to disable Bluetooth.

Using the Bluetooth Settings Menu
The Bluetooth menu allows you to set up many of the
characteristics of your phone’s Bluetooth service,
including:
䢇 Entering or changing the name your phone uses for
Bluetooth communication.
䢇 Setting your phone’s visibility (or “discoverability”) for
other Bluetooth devices.
䢇 Displaying your phone’s Bluetooth address.
To access the Bluetooth Settings menu:

1. Press

> Settings/Tools > Tools > Bluetooth.

2H. Bluetooth

Sprint SPH-M360.book Page 70 Friday, October 8, 2010 2:00 PM

2. Set your Bluetooth options.

3. Enter the PIN code and press

Highlight My Bluetooth Info and press EDIT (left
softkey) to rename your phone for Bluetooth.
䡲 Select Visibility > Always Visible, Visible for 3 Min,
or Hidden to set your Bluetooth visibility.
䡲 Select My Bluetooth Info to display your phone’s
Bluetooth profiles and address.
䡲

Pairing Bluetooth Devices
Paired Devices
The Bluetooth pairing process allows you to establish
trusted connections between your phone and another
Bluetooth device. When you pair devices, they share a
passkey, allowing for fast, secure connections while
bypassing the discovery and authentication process.
To pair your phone with another Bluetooth device:

1. Press

> Settings/Tools > Bluetooth > Add New >
. (Your phone will display a list of

discovered in-range Bluetooth devices.)

2. Highlight a device and press

2H. Bluetooth

Note: Due to different specifications and features of other
Bluetooth-compatible devices, display and operations
may be different, and functions such as transfer or
exchange may not be possible with all Bluetoothcompatible devices.

Sprint SPH-M360.book Page 71 Friday, October 8, 2010 2:00 PM

Section 3

Sprint Service

Sprint SPH-M360.book Page 72 Friday, October 8, 2010 2:00 PM

3A. Sprint Service:
The Basics
⽧

Voicemail (page 72)

⽧

Text Messaging (page 74)

⽧

Caller ID (page 77)

⽧

Call Waiting (page 77)

⽧

Making a 3-Way Call (page 78)

⽧

Call Forwarding (page 78)

⽧

Roaming (page 79)

Voicemail
Setting Up Your Voicemail
Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or
turned off. You should set up your Sprint Voicemail and
personal greeting as soon as your phone is activated.

3A. Sprint Service: The Basics

Always use a password to protect against unauthorized
access.

1. Press and hold

2. Follow the system prompts to:
Create your password.
Record your name announcement.
䡲 Record your greeting.
䡲
䡲

Note: Voicemail Password
Sprint strongly recommends that you create a
password when setting up your voicemail to protect
against unauthorized access. Without a password,
anyone who has access to your phone is able to
access your voicemail messages.

Voicemail Notification
There are several ways your phone alerts you to a new
message:
䢇 By displaying a message on the screen.
䢇 By sounding the assigned ringer type.
䢇 By the LED blinking red.
䢇 By displaying
at the top of your screen.

Sprint SPH-M360.book Page 73 Friday, October 8, 2010 2:00 PM

New Voicemail Message Alerts

Retrieving Your Voicemail Messages

When you receive a new voice message, your phone
alerts you and prompts you to call your voicemail.

You can review your messages directly from your
wireless phone or from any other touch-tone phone. To
dial from your wireless phone, either speed dial your
voicemail or use the menu keys.

䊳

Press and hold

Note: When you are roaming off the Nationwide Sprint
Network, you may not receive notification of new
voicemail messages. Sprint recommends that you
periodically check your voicemail by dialing your tendigit wireless phone number. When your voicemail
answers, press
and enter your passcode.
Roaming rates apply when you access voicemail while
roaming off the Nationwide Sprint Network.
Your phone accepts messages even when it is turned
off. However, your phone notifies you of new messages
only when it is turned on and you are in a Sprint service
area.

Using One-Touch Message Access
䊳

Press and hold
voicemail box.)

. (Your phone will dial your

Using the Menu Keys on Your Phone to Access
Your Messages
䊳

Press

> Messages > Voicemail > Call Voicemail.

Note: You are charged for airtime minutes when you are
accessing your voicemail from your wireless phone.

Using Another Phone to Access Messages
1. Dial your wireless phone number.
2. When your voicemail answers, press

3. Enter your password.

3A. Sprint Service: The Basics

Sprint Service

To call your voicemail:

Sprint SPH-M360.book Page 74 Friday, October 8, 2010 2:00 PM

Tip: When you call into voicemail, you first hear the header
information (date, time, and sender information) for the
message. To skip directly to the message, press 4 during
the header.

Clearing the Message Icon
Your phone may temporarily continue to display the
message icon after you have checked your voice and
text messages.

1. Press

Voicemail Key Guide
Here’s a quick guide to your keypad functions while
listening to voicemail messages.

Date/Time

Send Reply

Advance

Replay

Rewind

Forward

Erase

Return Call

Save

Cancel

Help

Skip

> Messages > Voicemail > Clear Envelope.

2. Highlight Yes or No.

Text Messaging
With text messaging, you can send and receive instant
text messages between your wireless phone and
another messaging-ready phone. When you receive a
new message, it will automatically display on your
phone’s screen.

3A. Sprint Service: The Basics

Sprint SPH-M360.book Page 75 Friday, October 8, 2010 2:00 PM

Note: See your service plan for applicable charges for text
messaging and SMS voice messaging.

> Messages > Send Message.

To select a single recipient:
䊳

Highlight a contact from the Go to Contacts list and
press
.
– or –
Press NEW ADDR (right softkey) to enter new
recipient information.

To select multiple recipients:

1. Press MULTIPLE (left softkey) to select multiple
contacts.

2. Highlight an entry and press
process for each entry in the list.

To compose a message:

1. From a screen where you can enter text, press
OPTIONS (right softkey) to change the text input

mode.

2. Select one of the following options:
䡲

Composing Text Messages
1. Press

3. Press CONTINUE (left softkey).

. Repeat the

Text Mode
● Predictive Text to enter text using a predictive

text system that reduces the number of key
presses required while entering a word.
● Abc to use multi-tap entry – press
once for
“a,” twice for “b”, three times for “c”.
● 123 to enter numbers by pressing the
numbers on the keypad.
● Symbols to enter symbols.
● Smileys to enter “emoticons”.
● Text Settings to turn On or Off the following:
Auto-Capital, Auto-Space, Dual Language, Word
Choice List, Word Prediction, Word Completion,
and Use My Words.
䡲 Add Preset Message to enter preprogrammed
messages.

3A. Sprint Service: The Basics

Sprint Service

In addition, text messaging includes a variety of preset
messages, such as “I’m running late, I’m on my way”,
that make composing messages fast and easy. Use
your phone to customize your own preset messages
(up to 160 characters).

Sprint SPH-M360.book Page 76 Friday, October 8, 2010 2:00 PM

Add/Change Recipient to add a new recipient
using the NEW ADDR key (right softkey) or change
the current message recipient to one currently
saved in the Contacts List.
䡲 Add/Change Attachment to change or add a new
attachment. To add, select one of the following:
My album, Take new picture or Voice. Change the
current attachment by selecting or de-selecting it
from the CHANGE ATTACHMENTS screen.
䡲 Add/Change Subject to enter a new subject or
modify the existing subject text.
䡲 Save as Draft to save the message in the
Messages folder before sending it to the recipient.
䡲 Mark as Urgent to assign a high importance to the
message.
䡲 Set Callback # to add a phone number in the
heading informing the recipient of alternate
means to respond to the message.
䡲

●

None

●

(Your device phone number)

●

Other

Accessing Text Messages
To reply to a text message:

1. While the message is open, press REPLY (left
softkey).

2. Compose your reply.
To type a message, use your keypad to enter your
message. Use the right softkey to select an input
mode. (See “Entering Text” on page 24.)
䡲 To use a preset message, press OPTIONS (right
softkey) > Add Preset Message. Highlight a
message using the navigation keys and press
.
䡲 To enter a smiley, press OPTIONS (right softkey) >
Text Mode > Smileys.
䡲 Press the number that corresponds with the
desired emoticon (from your keypad).
䡲

3. Review your reply and press SEND (left softkey).
(You may select additional messaging options by
pressing OPTIONS [right softkey] to set the callback
number or the message priority to Mark as Urgent.)

3A. Sprint Service: The Basics

Sprint SPH-M360.book Page 77 Friday, October 8, 2010 2:00 PM

Preset Messages
Preset messages make it easy to compose text
messages.
> Messages > Settings > Preset Messages
> OPTIONS (right softkey) > Add New.

When you’re on a call, Call Waiting alerts you to
incoming calls by sounding two beeps. Your phone’s
screen informs you that another call is coming in and
displays the caller’s phone number (if it is available and
you are in digital mode).

– or –

To respond to an incoming call while you’re on a call:

To add or edit preset messages:
Press

Highlight a preset message and press EDIT (left
softkey).

䊳

Press
. (This puts the first caller on hold and
answers the second call.)

To switch back to the first caller:

Caller ID

䊳

Caller ID allows people to identify a caller before
answering the phone by displaying the number of the
incoming call. If you do not want your number
displayed when you make a call, follow these steps.

1. Press

Press

Sprint Service

䊳

Call Waiting

again.

Tip: For those calls where you don’t want to be interrupted,
you can temporarily disable Call Waiting by pressing
before placing your call. Call Waiting is
automatically reactivated once you end the call.

2. Enter a phone number.
3. Press

To permanently block your number, call Sprint
Customer Service.

3A. Sprint Service: The Basics

Sprint SPH-M360.book Page 78 Friday, October 8, 2010 2:00 PM

Making a 3-Way Call

Call Forwarding

With 3-Way Calling, you can talk to two people at the
same time. When using this feature, the normal airtime
rates will be charged for each of the two calls.

Call Forwarding lets you forward all your incoming calls
to another phone number – even when your phone is
turned off. You can continue to make calls from your
phone when you have activated Call Forwarding.

1. Enter a number and press

2. Once you have established the connection, press
OPTIONS (right softkey) > 3-Way Call.

3. Select a number from Contacts, Recent History or
Enter phone number (to manually enter a number)

and press

4. When you’re connected to the second party, press
JOIN (right softkey) to begin your 3-way call.

If one of the people you called hangs up during your
call, you and the remaining caller stay connected. If you
initiated the call and are the first to hang up, all callers
are disconnected.

To activate Call Forwarding:

1. Press

2. Enter the area code and phone number to which
you want your calls forwarded.

3. Press

. (You will see a message and hear a
tone to confirm the activation of Call Forwarding.)

To deactivate Call Forwarding:

1. Press

2. Press

. (You will see a message and hear a
tone to confirm the deactivation.)

Note: You are charged a higher rate for calls you have
forwarded.

3A. Sprint Service: The Basics

Sprint SPH-M360.book Page 79 Friday, October 8, 2010 2:00 PM

Roaming

Checking for Voicemail Messages While
Roaming

Roaming Icon

When you are roaming off the Nationwide Sprint
Network, you may not receive on-phone notification of
new voicemail messages. Callers can still leave
messages, but you will need to periodically check your
voicemail for new messages if you are in a roaming
service area for an extended period of time.

Roaming on Other Digital Networks
When you’re roaming on digital networks, your call
quality and security will be similar to the quality you
receive when making calls on the Nationwide Sprint
Network. However, you may not be able to access
certain features, such as data services, depending on
the available network.
Note: If you’re on a call when you leave the Nationwide Sprint
Network, your call is dropped. If your call is dropped in
an area where you think Sprint service is available, turn
your phone off and on again to reconnect to the
network.

1. Dial your ten-digit wireless phone number.
2. When you hear your voicemail greeting, press

3. Enter your passcode at the prompt and follow the
voice prompts.
When you return to the Nationwide Sprint Network,
voicemail notification will resume as normal.

Setting Roam Mode
Your phone allows you to control your roaming
capabilities. By using the Roaming menu option, you
can determine which signals your phone accepts.
Choose from three different settings on your dual-band
phone to control your roaming experience.

3A. Sprint Service: The Basics

Sprint Service

Your display screen always lets you know when you’re
off the Nationwide Sprint Network. Anytime you are
roaming, the phone displays the roaming icon ( ).

Sprint SPH-M360.book Page 80 Friday, October 8, 2010 2:00 PM

1. Press

> Settings/Tools > Settings > Others >
Roaming > Set Mode.

2. Highlight an option and press

.
䡲 Automatic to seek service on the Nationwide
Sprint Network. When Sprint service is
unavailable, the phone searches for an alternate
system.
䡲 Sprint Only to access only the Nationwide Sprint
Network and prevent roaming on other networks.

Call Guard
Your phone has two ways of alerting you when you are
roaming off the Nationwide Sprint Network: the
onscreen roaming icon and Call Guard. Call Guard
makes it easy to manage your roaming by requiring an
extra step before you can place or answer a roaming
call. (This additional step is not required when you
make or receive calls while on the Nationwide Sprint
Network.)

To turn Call Guard on or off:

1. Press

> Settings/Tools > Settings > Others >
Roaming > Call Guard.

2. Highlight On or Off and press

Note: Call Guard is turned off by default on your phone.
Voice dialing and speed dialing are not available when
you are roaming with Call Guard enabled.

To place roaming calls with Call Guard on:

1. From standby mode, dial 1 + area code + the
seven-digit number and press

2. Select Roam Call.
To answer incoming roaming calls with Call Guard on:

1. Press

. (A message will be displayed notifying
you that roaming charges will apply.)

2. Select Answer.
Note: If the Call Guard feature is set to On, you need to take
extra steps to make and receive roaming calls.

3A. Sprint Service: The Basics

Sprint SPH-M360.book Page 81 Friday, October 8, 2010 2:00 PM

Data Roam Guard
Depending on service availability and roaming
agreements, your phone may be able to access data
services while roaming on certain digital systems. You
can set your phone to alert you when you are roaming
off the Nationwide Sprint Network and try to use data
services such as messaging.
Note: Data Roam Guard is turned off by default on your
phone.

To set your Data Roam Guard notification:

1. Press

2. Highlight On or Off and press

Sprint Service

> Settings/Tools > Settings > Others >
Roaming > Data Roam Guard.

To use data services when Data Roam Guard is active:
䊳

When a pop-up notification appears informing you
that data roam charges may apply, press ROAM
(left softkey) to connect.

3A. Sprint Service: The Basics

Sprint SPH-M360.book Page 82 Friday, October 8, 2010 2:00 PM

Your User Name

3B. Web and Data Services
⽧

Getting Started With Data Services (page 82)

⽧

Browser Menu (page 85)

⽧

Downloading Games, Ringers, and More (page 86)

⽧

Applications (page 89)

⽧

Data Services FAQs (page 90)

Getting Started With Data Services
With your Sprint service, you are ready to start enjoying
the advantages of data services. This section will help
you learn the basics of using your data services,
including managing your user name, launching a data
connection, and navigating the Web with your phone.

3B. Web and Data Services

When you buy your phone and sign up for service,
you’re automatically assigned a user name, which is
typically based on your name and a number, followed
by “@sprintpcs.com.” (For example, the third John
Smith to sign up for Sprint data services might have
jsmith003@sprintpcs.com as his user name.)
When you use data services, your user name is
submitted to identify you to the Nationwide Sprint
Network. Your user name will be automatically
programmed into your phone. You don’t have to enter it.

Finding Your User Name
If you aren’t sure what your user name is, you can
easily find it on your phone.
䊳

Press
> Settings /Tools> Settings > Phone
Information > Phone Number/User ID.

Updating Your User Name

Data Connection Status and Indicators

If you choose to change your user name and select a
new one online, you must then update the user name
on your phone.

Your phone displays the current status of your data
connection through indicators at the top of the screen.
The following symbols are used:

䊳

Press

> Settings/Tools > Settings > Others >
Data > Update Data Profile. (To cancel, press

before completing the update.)

Launching a Web Connection
䊳

Press
> Web. (Your data connection starts and
you see the SprintWebSM home page.)

Note: If Net Guard is enabled and displayed, press OK (right
softkey) to continue and launch the Web. For more
information, see “Net Guard” on page 40.

While connecting, you may see an animation and a
“Connecting” message.
Tip: To change the default launch page to the last page you
viewed, press TOOLBAR (right softkey) > OPTIONS
( )> Advanced > Startup page and select The last
page I viewed.

Your phone is on and is connected to the Sprint
1xRTT data network. When the arrows are white,
your phone is transferring data (for example,
when you are opening a Web page) and you can
receive calls.
When the arrows are gray, your phone is
connected to the network but is not currently
transferring data (for example, when you are
viewing a Web page that is completely open),
and you can receive calls.
If you do not see an indicator, your phone does not
have a current data connection. To launch a
connection, see “Launching a Web Connection” on
page 83.

3B. Web and Data Services

Web and Data

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Sprint SPH-M360.book Page 84 Friday, October 8, 2010 2:00 PM

Navigating the Web

Scrolling

Navigating through menus and websites during a data
session is easy once you’ve learned a few basics. Here
are some tips for getting around:

As with other parts of your phone’s menu, you’ll have to
scroll up and down to see everything on some
websites.

Softkeys

To scroll line by line through websites:

During a data session, the bottom line of your phone’s
display contains one or more softkeys. These keys are
shortcut controls for navigating around the Web, and
they correspond to the softkeys directly below the
phone’s display screen.
Tip: Depending on which websites you visit, the labels on the
softkeys may change to indicate their function.

To use softkeys:
䊳

Press a softkey. (If you see an additional pop-up
menu when you press the softkey, select the menu
items using your keypad [if they’re numbered], or
by highlighting the option and pressing
.)

䊳

Press the navigation key up and down.

To scroll page by page through websites:
䊳

Press the volume buttons on the side of the phone.

Selecting
Once you’ve learned how to use softkeys and scroll,
you can start navigating the Web.
To select onscreen items:
䊳

Use the navigation key to highlight an item, and
then press the left softkey (or press
).

Tip: You’ll find that the left softkey is used primarily for
selecting items. This softkey is often labeled “OK.”
If the items on a page are numbered, you can use your
keypad (number keys) to select an item.

3B. Web and Data Services

Sprint SPH-M360.book Page 85 Friday, October 8, 2010 2:00 PM

To select links:
䊳

Highlight the link and press the appropriate softkey.

Going Back
To go back one page:
䊳

Press the

key on your phone.

Note: You can also use the

key for deleting text (like a
BACKSPACE key) when you are entering text.

Going Home
To return to the home page from any other page:
䊳

Press and hold

– or –
Press TOOLBAR (right softkey) > MY HOMEPAGE.

Browser Menu
Although the home page offers a broad and
convenient array of sites and services for you to
browse, not all sites are represented, and certain
functions, such as going directly to specific websites,
are not available. For these and other functions, you will
need to use the browser menu. The browser menu
offers additional options to expand your use of the Web
on your phone.

Opening the Browser Menu
The browser menu or toolbar may be opened anytime
you have an active data session, from any page you
are viewing.
To open the browser toolbar
䊳

Press TOOLBAR (right softkey). (You will see the
browser menu.)

Options available under the browser menu include:
BACK to visit the previous page.
䢇 FORWARD to move forward a page.
䢇

3B. Web and Data Services

Web and Data

Links, which are displayed as underlined text, allow you
to jump to Web pages, select special functions, or even
place phone calls.

Sprint SPH-M360.book Page 86 Friday, October 8, 2010 2:00 PM

Note: If you have not used the BACK button then you cannot
access the FORWARD button.
䢇

MY HOMEPAGE returns the browser to the

䢇

MY PAGES accesses your favorite and recently

SprintWebSM home page.

䢇

viewed Web pages.
SPRINT SEARCH launches the Google® search
engine.
OPTIONS accesses the Browser options:
䡲 Set a Homepage to set the current page as your
browser homepage.
䡲 Font size allows use of a slider to adjust the
current text size displayed within the browser.
Touch Save to store your new setting.
䡲 Send this page to copies the current Web address
and attaches it to an outgoing text message.
䡲 Clear private data allows you to delete the current
browsing history, browser cache, cookies, and
stored passwords.
䡲 Help provides browser shortcut information.

3B. Web and Data Services

䡲

Advanced allows you to access additional
Browser menu options such as: Icon Row, Startup
page, Page info, Images on/off, Reset browser, Turn
on error logging, Send referrer, Redirect prompt,
About Browser, and Reset browser setting prompt.

Restarting the Web Browser
If the Web browser seems to be malfunctioning or
stops responding, you can usually fix the problem by
simply restarting the browser.

1. Press TOOLBAR (right softkey) to open the browser
menu.

2. Select OPTIONS > Advanced > Reset Browser
Settings.

Downloading Games, Ringers, and
More
You have access to a dynamic variety of downloadable
content, such as games, ringers, screen savers, and
other applications. (Additional charges may apply.)
Follow the basic steps below to access and download
these items.

Accessing the Download Menus
1. Press

> My Stuff.

2. Select a download category (Games, Ringers,
Screen Savers, Applications, or Call Tones), and
then select Get New. (The browser will start and

take you to the corresponding download menu.)
To access the download menus from the Web browser:

1. From the home page, select Downloads.
2. Select Games, Ringers, Screen Savers, Applications
or Call Tones to go to the corresponding download
menu. (For more information on navigating the
Web, see “Navigating the Web” on page 84.)

Selecting an Item to Download
You can search for available items to download in a
number of ways:
䢇 Featured displays a selection of featured items.
䢇 Categories allows you to narrow your search to a
general category. (There may be several pages of
available content in a list. Select Next 9 to view
additional items.)

䢇

Search allows you to use your keypad to enter
search criteria to locate an item. You may enter an
entire word or title or perform a partial-word search.

Downloading an Item
Once you’ve selected an item, highlight it and press
, or press OK (left softkey). You will see a summary
page for the item including its title, the vendor, the
download details, the file size, and the cost. Links allow
you to view the License Details page, which outlines the
price, license type, and length of license for the
download, and the Terms of Use page, which details
the Premium Services Terms of Use and your
responsibility for payment.
To download a selected item:

1. From the information page, select Buy. (The item
will download automatically. When you see the
New Download screen, you have successfully

downloaded the item to your phone.)
Note: If you have not previously purchased an item, you will
be prompted to create your purchasing profile.

3B. Web and Data Services

Web and Data

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Sprint SPH-M360.book Page 88 Friday, October 8, 2010 2:00 PM

2. Select an option to continue:
Select Use/Run/View to assign the downloaded
item (or to start, in the case of a game or an
application). Your data session will end, and you
will be redirected to the appropriate phone menu
screen.
䡲 Select Set as to assign a ringer or screen saver to
a phone function.
䡲 Select Settings to configure downloaded games
or applications.
䡲 Select Shop to browse for other items to
download.
䡲 Press
to quit the browser and return to
standby mode.
䡲

My Stuff Manager
Whether you purchase your content from your phone
or from your online account management page at
www.sprint.com, My Stuff Manager stores all of your
purchases and you may download them to your phone
from there.

3B. Web and Data Services

This is a storage area on the Nationwide Sprint
Network that allows you to store all your purchased
files. The files remain in My Stuff Manager until their
license terms have expired – even after you have
downloaded the content to your phone.
This provides you with a convenient place to access
information about your downloaded files without
having to store the information in your phone’s
memory.
To access My Stuff Manager:
䊳

Press

> My Stuff > [Games, Ringers, Screen
Savers, or Applications] > My Stuff Manager.

To download purchased content from My Content
Manager:

1. From the My Content Manager display (see
page 88), highlight an item and press
. (You
will see the information page for the selected item.)

2. Highlight Download and press

. (The item will
download automatically. When you see the New
Download screen, you have successfully
downloaded the item to your phone.)

Sprint SPH-M360.book Page 89 Friday, October 8, 2010 2:00 PM

Select Use/Run/View to assign the downloaded
item (or to start, in the case of a game or an
application). Your data session will end, and you
will be redirected to the appropriate phone menu
screen.
䡲 Select Set as to assign a ringer or screen saver to
a phone function.
䡲 Select Settings to configure downloaded games
or applications.
䡲 Select Shop to browse for other items to
download.
䡲 Press
to quit the browser and return to
standby mode.

Applications

䡲

For complete information and instructions on
downloading Games, Ringers, Screen Savers, and
Applications, visit the Digital Lounge at www.sprint.com.

You can access a wide variety of applications in many
different categories with your phone and data service.
To get started with applications:

1. Press

> My Stuff > Applications.

2. Highlight Get New Application to download new
content or My Stuff Manager Applications to view
.
previously downloaded content and press

3. Select Run when the download finishes.
4. Follow the instruction to customize your application
(such as selecting a favorite team or driver) and
then use the navigation key or press Menu (right
softkey) to explore your options.
To run applications after they’ve been loaded:

1. Press

> My Stuff > Applications > [application].

(The selected application will launch.)

2. Use your navigation key or the TOOLBAR softkey to
explore your options.

3B. Web and Data Services

Web and Data

3. Select an option to continue:

Sprint SPH-M360.book Page 90 Friday, October 8, 2010 2:00 PM

Important Privacy Message – Sprint’s policies often do no
apply to third-party applications. Third-party applications may
access your personal information or require Sprint to disclose
your customer information to the third-party application
provider. To find out how a third-party application will collect,
access, use, or disclose your personal information, check the
application provider’s policies, which can usually be found on
their website. If you aren’t comfortable with the third-party
application’s policies, don’t use the application.

Data Services FAQs
How will I know when my phone is ready for data service?
Your user name (for example, bsmith01@sprintpcs.com)
will be displayed when you access Menu > Settings/
Tools > Settings > Phone Information > Phone Number/
User ID.
How do I sign in for the first time?

You are automatically signed in to access data services
when you turn on your phone.

3B. Web and Data Services

How do I know when my phone is connected to data
services?

Your phone automatically connects when you use data
service or an incoming message arrives. You will also
see the
or
indicator.
Can I make calls and use data services at the same time?

You can receive calls while data is active. You can
place an outgoing call anytime, but it will interrupt any
in-progress data session.
When is my data connection active?

Your connection is active when data is being
transferred. Outgoing calls are allowed. When active,
the
or
indicator is animated on the display
screen.
When is my data connection dormant?

If your phone receives no data for 10 seconds, the
connection goes dormant. When the connection is
dormant, you can make and receive voice calls. (The
connection may become active again quickly.) If your
phone receives no data for an extended period, the
connection will terminate.

Sprint SPH-M360.book Page 91 Friday, October 8, 2010 2:00 PM

Can I sign out of data services?
Web and Data

You can sign out without turning off your phone;
however, you will not be able to browse the Web or use
other data services. While signed out, you can still
place or receive phone calls, check voicemail, and use
other voice services. You may sign in again at any time.
To sign out, go to Settings/Tools > Settings > Others >
Data> On/Off in your phone’s menu.

3B. Web and Data Services

Sprint SPH-M360.book Page 92 Friday, October 8, 2010 2:00 PM

Sprint Family Locator

3C. Sprint Family Locator
⽧

GPS Services (page 92)

⽧

Sprint Family Locator (page 92)

Note: Sprint Family Locator service requires an additional
monthly fee. Visit www.sprint.com/familylocator for
complete details.

GPS Services
Your phone’s built-in GPS capability gives you access
to Sprint Family Locator.

> Settings/Tools > Settings > Location.

(You will see the Location disclaimer.)

3. Highlight On and press

3C. Sprint Family Locator

www.sprint.com/familylocator.

1. Press

Before using any of the location-based services, you
must turn on your phone’s location mode.

2. Read the disclaimer and press

You may also use Sprint Family Locator with any
computer with an Internet connection. You can also
sign up for Sprint Family Locator online at
To activate Sprint Family Locator from Your Phone:

Activating Location Mode

1. Press

Sprint Family Locator uses GPS technology to locate
your child’s phone and display the location on an
interactive map.

> Web.

Note: If Net Guard is enabled and displayed, press OK (right
softkey) to continue and launch the Web. For more
information, see “Net Guard” on page 40.

2. Enter http://SFL.sprint.com/m into your phone's
browser and follow the directions within the Family
Locator Web page.

Sprint SPH-M360.book Page 93 Friday, October 8, 2010 2:00 PM

Section 4

Safety and Warranty
Information

Sprint SPH-M360.book Page 94 Friday, October 8, 2010 2:00 PM

4A. Important Safety
Information
⽧

General Precautions (page 94)

⽧

Maintaining Safe Use of and Access to Your Phone
(page 95)

⽧

Caring for the Battery (page 98)

⽧

Radio Frequency (RF) Energy (page 99)

⽧

Owner’s Record (page 101)

⽧

User Guide Proprietary Notice (page 101)

This phone guide contains important operational and
safety information that will help you safely use your
phone. Failure to read and follow the information

provided in this phone guide may result in serious
bodily injury, death, or property damage.

4A. Important Safety Information

General Precautions
There are several simple guidelines to operating your phone
properly and maintaining safe, satisfactory service.
䢇 To maximize performance, do not touch the bottom portion
of your phone where the internal antenna is located while
using the phone.
䢇 Speak directly into the mouthpiece.
䢇 Avoid exposing your phone and accessories to rain or liquid
spills. If your phone does get wet, immediately turn the
power off and remove the battery.
䢇 Do not expose your phone to direct sunlight for extended
periods of time (such as on the dashboard of a car).
䢇 Although your phone is quite sturdy, it is a complex piece of
equipment and can be broken. Avoid dropping, hitting,
bending, or sitting on it.
䢇 Any changes or modifications to your phone not expressly
approved in this document could void your warranty for this
equipment and void your authority to operate this
equipment.
Note: For the best care of your phone, only Sprint-authorized
personnel should service your phone and accessories. Failure
to do so may be dangerous and void your warranty.

Sprint SPH-M360.book Page 95 Friday, October 8, 2010 2:00 PM

Do Not Rely on Your Phone for Emergency Calls

Using Your Phone Near Other Electronic Devices
Most modern electronic equipment is shielded from radio
frequency (RF) signals. However, RF signals from wireless
phones may affect inadequately shielded electronic
equipment.

Mobile phones operate using radio signals, which cannot
guarantee connection in all conditions. Therefore you should
never rely solely upon any mobile phone for essential
communication (e.g., medical emergencies). Emergency calls
may not be possible on all cellular networks or when certain
network services or mobile phone features are in use. Check
with your local service provider for details.

RF signals may affect improperly installed or inadequately
shielded electronic operating systems or entertainment
systems in motor vehicles. Check with the manufacturer or their
representative to determine if these systems are adequately
shielded from external RF signals. Also check with the
manufacturer regarding any equipment that has been added to
your vehicle.

Using Your Phone While Driving

Consult the manufacturer of any personal medical devices,
such as pacemakers and hearing aids, to determine if they are
adequately shielded from external RF signals.

Talking on your phone while driving (or operating the phone
without a hands-free device) is prohibited in some jurisdictions.
Laws vary as to specific restrictions. Remember that safety
always comes first.
Tip: Purchase an optional hands-free accessory at your local Sprint
Store, or call Sprint at 1-866-866-7509. You can also dial # 2 2 2
on your phone.

Following Safety Guidelines
To operate your phone safely and efficiently, always follow any
special regulations in a given area. Turn your phone off in areas
where use is forbidden or when it may cause interference or
danger.

Note: Always turn off the phone in healthcare facilities, and request
permission before using the phone near medical equipment.

Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft. To prevent
possible interference with aircraft systems, the U.S. Federal
Aviation Administration (FAA) regulations require you to have
permission from a crew member to use your phone while
the plane is on the ground. To prevent any risk of interference,
FCC regulations prohibit using your phone while the plane is in
the air.

4A. Important Safety Information

Important Safety Information

Maintaining Safe Use of and Access
to Your Phone

Sprint SPH-M360.book Page 96 Friday, October 8, 2010 2:00 PM

Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn your phone
off when in a blasting area or in other areas with signs
indicating two-way radios should be turned off. Construction
crews often use remote-control RF devices to set off explosives.
Turn your phone off when you’re in any area that has a
potentially explosive atmosphere. Although it’s rare, your phone
and accessories could generate sparks. Sparks can cause an
explosion or fire, resulting in bodily injury or even death. These
areas are often, but not always, clearly marked. They include:
䡲 Fueling areas such as gas stations.
䡲 Below deck on boats.
䡲 Fuel or chemical transfer or storage facilities.
䡲 Areas where the air contains chemicals or particles such
as grain, dust, or metal powders.
䡲 Any other area where you would normally be advised to
turn off your vehicle’s engine.
Note: Never transport or store flammable gas, flammable liquids, or
explosives in the compartment of your vehicle that contains
your phone or accessories.

Restricting Children’s Access to Your Phone
Your phone is not a toy. Do not allow children to play with it as
they could hurt themselves and others, damage the phone or
make calls that increase your Sprint invoice.

4A. Important Safety Information

Please Note the Following Information When Using Your
Handset
1. WARNING REGARDING DISPLAY
䡲

The display on your handset is made of glass or acrylic
and could break if your handset is dropped or if it
receives significant impact. Do not use if screen is broken
or cracked as this could cause injury to you.

2. WARRANTY DISCLAIMER: PROPER USE OF A
TOUCHSCREEN HANDSET
If your handset has a touchscreen display, please note
that a touchscreen responds best to a light touch from
the pad of your finger or a non-metallic stylus. Using
excessive force or a metallic object when pressing on the
touchscreen may damage the tempered glass surface
and void the warranty. For more information, please refer
to the “4B. Manufacturer’s Warranty” on page 102.

䡲

3. Samsung Mobile Products and Recycling
䡲

Samsung cares for the environment and encourages its
customers to recycle Samsung mobile phones and
genuine Samsung accessories. Go to: http://
mobile.samsungusa.com/recycling/index.jsp or 1-800822-8837 for more information.

Sprint SPH-M360.book Page 97 Friday, October 8, 2010 2:00 PM

A number of our phones have been tested for hearing aid
device compatibility. When some wireless phones are used
with certain hearing devices (including hearing aids and
cochlear implants), users may detect a noise which can
interfere with the effectiveness of the hearing device.
Some hearing devices are more immune than others to this
interference noise, and phones also vary in the amount of
interference noise they may generate. ANSI standard C63.19
was developed to provide a standardized means of measuring
both wireless phone and hearing devices to determine usability
rating categories for both.
Ratings have been developed for mobile phones to assist
hearing device users find phones that may be compatible with
their hearing device. Not all phones have been rated for
compatibility with hearing devices. Phones that have been
rated have a label located on the box. Your SPH-M350 has an
M4 rating.

These ratings are not guarantees. Results will vary depending
on the user’s hearing device and individual type and degree of
hearing loss. If a hearing device is particularly vulnerable to
interference noise; even a phone with a higher rating may still
cause unacceptable noise levels in the hearing device. Trying
out the phone with your hearing device is the best way to
evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements for
hearing aid compatibility and are likely to generate less
interference to hearing devices than unrated phones. (M4 is the
better/higher of the two ratings.)
T-Ratings: Phones rated T3 or T4 meet FCC requirements and
are likely to be more usable with a hearing device’s telecoil (“T
Switch” or “Telephone Switch”) than unrated phones. (T4 is the
better/higher of the two ratings. Note that not all hearing
devices have telecoils in them.)
Note: New Technologies, Including Wi-Fi
This phone has been tested and rated for use with hearing aids for
some of the wireless technologies that it uses. However, there may be
newer wireless technologies (including Wi-Fi) used in this phone that
have not been tested for use with hearing aids.

Hearing aid devices may also be measured for immunity to
interference noise from wireless phones and should have
ratings similar to phones. Ask your hearing healthcare
professional for the rating of your hearing aid. Add the rating of
your hearing aid and your phone to determine probable
usability:

4A. Important Safety Information

Important Safety Information

Using Your Phone With a Hearing
Aid Device

Sprint SPH-M360.book Page 98 Friday, October 8, 2010 2:00 PM

Any combined rating equal to or greater than six offers
excellent use.
䢇 Any combined rating equal to five is considered normal use.
䢇 Any combined rating equal to four is considered usable.
Thus, if you pair an M3 hearing aid with an M3 phone, you will
have a combined rating of six for “excellent use.” This is
synonymous for T ratings.
䢇

We further suggests you experiment with multiple phones
(even those not labeled M3/T3 or M4/T4) while in the store to
find the one that works best with your hearing aid device.

Getting the Best Hearing Device
Experience With Your Phone
To further minimize interference:
䢇 Set the phone’s display and keypad backlight settings to
ensure the minimum time intervals.

1. Press

> Settings/Tools > Settings > Display >
Brightness, or Dim.

2. Touch the minimum time interval setting.
䢇
䢇

Position the phone so the internal antenna is farthest from
your hearing aid.
Move the phone around to find the point with least
interference.

4A. Important Safety Information

Caring for the Battery
Protecting Your Battery
The guidelines listed below help you get the most out of your
battery’s performance.
䢇 Recently there have been some public reports of wireless
phone batteries overheating, catching fire, or exploding. It
appears that many, if not all, of these reports involve
counterfeit or inexpensive, aftermarket-brand batteries with
unknown or questionable manufacturing standards. Sprint is
not aware of similar problems with Sprint phones resulting
from the proper use of batteries and accessories approved
by Sprint or the manufacturer of your phone. Use only Sprintapproved or manufacturer-approved batteries and
accessories found at Sprint Stores or through your phone’s
manufacturer, or call 1-866-866-7509 to order. They’re also
available at www.sprint.com — click Accessories. Buying the
right batteries and accessories is the best way to ensure
they’re genuine and safe.
䢇 In order to avoid damage, charge the battery only in
temperatures that range from 32° F to 113° F (0° C to 45° C).
䢇 Don’t use the battery charger in direct sunlight or in high
humidity areas, such as the bathroom.
䢇 Never dispose of the battery by incineration.
䢇 Keep the metal contacts on top of the battery clean.
䢇 Don’t attempt to disassemble or short-circuit the battery.
䢇 The battery may need recharging if it has not been used for
a long period of time.

Sprint SPH-M360.book Page 99 Friday, October 8, 2010 2:00 PM

䢇

It’s best to replace the battery when it no longer provides
acceptable performance. It can be recharged hundreds of
times before it needs replacing.
Don’t store the battery in high temperature areas for long
periods of time. It’s best to follow these storage rules:
䡲 Less than one month:
-4° F to 140° F (-20° C to 60° C)
䡲 More than one month:
-4° F to 113° F (-20° C to 45° C)

Disposal of Lithium Ion (Li-Ion) Batteries
Do not handle a damaged or leaking Li-Ion battery as you can
be burned.
For safe disposal options of your Li-Ion batteries, contact your
nearest Sprint authorized service center.
Special Note: Be sure to dispose of your battery properly. In
some areas, the disposal of batteries in household or business
trash may be prohibited.

Radio Frequency (RF) Energy
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and receiver. When
it’s turned on, it receives and transmits radio frequency (RF)
signals. When you use your phone, the system handling your
call controls the power level. This power can range from 0.006
watt to 0.2 watt in digital mode.

Knowing Radio Frequency Safety
The design of your phone complies with updated NCRP
standards described below.
In 1991–92, the Institute of Electrical and Electronics Engineers
(IEEE) and the American National Standards Institute (ANSI)
joined in updating ANSI’s 1982 standard for safety levels with
respect to human exposure to RF signals. More than 120
scientists, engineers and physicians from universities,
government health agencies and industries developed this
updated standard after reviewing the available body of
research. In 1993, the Federal Communications Commission
(FCC) adopted this updated standard in a regulation. In August
1996, the FCC adopted hybrid standard consisting of the
existing ANSI/IEEE standard and the guidelines published by
the National Council of Radiation Protection and
Measurements (NCRP).

Body-Worn Operation
To maintain compliance with FCC RF exposure guidelines, if
you wear a handset on your body, use a Sprint-supplied or
Sprint-approved carrying case, holster or other body-worn
accessory. If you do not use a body-worn accessory, ensure
the antenna is at least 7/16 inch (1.5 centimeters) from your
body when transmitting. Use of non-Sprint-approved
accessories may violate FCC RF exposure guidelines.
For more information about RF exposure, visit the FCC website
at www.fcc.gov.

4A. Important Safety Information

Important Safety Information

䢇

Sprint SPH-M360.book Page 100 Friday, October 8, 2010 2:00 PM

Specific Absorption Rates (SAR) for Wireless
Phones
The SAR value corresponds to the relative amount of RF
energy absorbed into the head of a user of a wireless handset.
The SAR value of a phone is the result of an extensive testing,
measuring and calculation process. It does not represent how
much RF the phone emits. All phone models are tested at their
highest value in strict laboratory settings. But when in
operation, the SAR of a phone can be substantially less than
the level reported to the FCC. This is because of a variety of
factors including its proximity to a base station antenna, phone
design and other factors. What is important to remember is that
each phone meets strict federal guidelines. Variations in SARs
do not represent a variation in safety.
All phones must meet the federal standard, which incorporates
a substantial margin of safety. As stated above, variations in
SAR values between different model phones do not mean
variations in safety. SAR values at or below the federal standard
of 1.6 W/kg are considered safe for use by the public.
The highest reported SAR values of the SPH-M360 are:
Cellular CDMA mode (Part 22):
Head: 0.55 W/Kg, Body: 0.76 W/Kg
PCS mode (Part 24):
Head: 0.82 W/Kg, Body: 0.52 W/Kg

100

4A. Important Safety Information

FCC Radio Frequency Emission
This phone meets the FCC Radio Frequency Emission
Guidelines.
FCC ID number: A3LSPHM360.
More information on the phone’s SAR can be found from the
following FCC website: http://www.fcc.gov/oet/ea/.

FCC Notice
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may
cause undesired operation.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules.

These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications.

Sprint SPH-M360.book Page 101 Friday, October 8, 2010 2:00 PM

However, there is no guarantee that interference will not occur
in a particular installation.

User Guide Proprietary Notice

If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
䢇 Reorient the direction of the internal antenna.
䢇 Increase the separation between the equipment and
receiver.
䢇 Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
䢇 Consult the dealer or an experienced radio/TV technician for
help.

T9 Text Input is licensed by Nuance Communications, Inc. and
is covered by U.S. Pat. 5,818,437, U.S. Pat. 5,953,541, U.S. Pat.
6,011,554 and other patents pending.

Important Safety Information

User Guide template version 11a_FM (October 2010)

Owner’s Record
The model, regulatory, and serial number are located on a
nameplate inside the battery compartment. Record the serial
number in the space provided below. This is helpful if you need
to contact us about your phone in the future.
Model: SPH-M360™
Serial No.:

4A. Important Safety Information

101

Sprint SPH-M360.book Page 102 Friday, October 8, 2010 2:00 PM

Manufacturer’s Warranty

4B. Manufacturer’s Warranty
⽧

Manufacturer’s Warranty (page 102)

Your phone has been designed to provide you with
reliable, worry-free service. If for any reason you have a
problem with your equipment, please refer to the
manufacturer’s warranty in this section.
For information regarding the terms and conditions of
service for your phone, please visit www.sprint.com or
call Sprint Customer Service at 1-888-211-4727.
Note: In addition to the warranty provided by your phone’s
manufacturer, which is detailed on the following pages, Sprint
offers a number of optional plans to cover your equipment for
non-warranty claims. Sprint Total Equipment Protection
provides the combined coverage of the Sprint Equipment
Replacement Program and the Sprint Equipment Service
and Repair Program, both of which are available separately.
Each of these programs may be signed up for within 30 days
of activating your phone. For more details, please visit your
nearest Sprint Store or call Sprint at 1-800-584-3666.

102

Manufacturer’s Warranty

STANDARD LIMITED WARRANTY
What is Covered and For How Long?
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC
("SAMSUNG") warrants to the original purchaser ("Purchaser")
that SAMSUNG's phones and accessories ("Products") are free
from defects in material and workmanship under normal use
and service for the period commencing upon the date of
purchase and continuing for the following specified period of
time after that date:

Phone

1 Year

Batteries

1 Year

Leather Case

90 Days

Other Phone Accessories

1 Year

What is Not Covered?
This Limited Warranty is conditioned upon proper use of
Product by Purchaser. This Limited Warranty does not cover:
(a) defects or damage resulting from accident, misuse,
abnormal use, abnormal conditions, improper storage,
exposure to moisture or dampness, neglect, unusual physical,
electrical or electromechanical stress, or defects in
appearance, cosmetic, decorative or structural items, including
framing, and any non-operative parts unless caused by
SAMSUNG; (b) defects or damage resulting from excessive

force or use of a metallic object when pressing on a
touchscreen; (c) equipment that has the serial number or the
enhancement data code removed, defaced, damaged, altered
or made illegible; (d) any plastic surfaces or other externally
exposed parts that are scratched or damaged due to normal
use; (e) malfunctions resulting from the use of Product in
conjunction or connection with accessories, products, or
ancillary/peripheral equipment not furnished or approved by
SAMSUNG; (f) defects or damage from improper testing,
operation, maintenance, installation, service, or adjustment not
furnished or approved by SAMSUNG; (g) defects or damage
from external causes such as collision with an object, or from
fire, flooding, sand, dirt, windstorm, lightning, earthquake, or
from exposure to weather conditions, or battery leakage, theft,
blown fuse, or improper use of any electrical source; (h) defects
or damage caused by cellular signal reception or transmission,
or viruses or other software problems introduced into the
Product; (i) any other acts which are not the fault of SAMSUNG;
or (j) Product used or purchased outside the United States.
This Limited Warranty covers batteries only if battery capacity
falls below 80% of rated capacity or the battery leaks, and this
Limited Warranty does not cover any battery if (i) the battery
has been charged by a battery charger not specified or
approved by SAMSUNG for charging the battery, (ii) any of the
seals on the battery are broken or show evidence of tampering,
or (iii) the battery has been used in equipment other than the
SAMSUNG phone for which it is specified.

What are SAMSUNG's Obligations?
During the applicable warranty period, SAMSUNG will repair or
replace, at SAMSUNG's sole option, without charge to
Purchaser, any defective component part of Product. To obtain
service under this Limited Warranty, Purchaser must return
Product to an authorized phone service facility in an adequate
container for shipping, accompanied by Purchaser's sales
receipt or comparable substitute proof of sale showing the
original date of purchase, the serial number of Product and the
sellers' name and address. To obtain assistance on where to
deliver the Product, call Samsung Customer Care at 1-888987-4357. Upon receipt, SAMSUNG will promptly repair or
replace the defective Product. SAMSUNG may, at SAMSUNG's
sole option, use rebuilt, reconditioned, or new parts or
components when repairing any Product or replace Product
with a rebuilt, reconditioned or new Product. Repaired/replaced
cases, pouches and holsters will be warranted for a period of
ninety (90) days. All other repaired/replaced Product will be
warranted for a period equal to the remainder of the original
Limited Warranty on the original Product or for 90 days,
whichever is longer. All replaced parts, components, boards
and equipment shall become the property of SAMSUNG. If
SAMSUNG determines that any Product is not covered by this
Limited Warranty, Purchaser must pay all parts, shipping, and
labor charges for the repair or return of such Product.

Manufacturer’s Warranty

Warranty

Sprint SPH-M360.book Page 103 Friday, October 8, 2010 2:00 PM

103

Sprint SPH-M360.book Page 104 Friday, October 8, 2010 2:00 PM

What Are The Limits On Samsung's Warranty/liability?
SET FORTH IN THE EXPRESS WARRANTY CONTAINED
HEREIN, PURCHASER TAKES THE PRODUCT "AS IS," AND
SAMSUNG MAKES NO WARRANTY OR REPRESENTATION
AND THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED,
STATUTORY OR OTHERWISE, OF ANY KIND WHATSOEVER
WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT
LIMITED TO:
䢇 THE MERCHANTABILITY OF THE PRODUCT OR ITS
FITNESS FOR ANY PARTICULAR PURPOSE OR USE;
䢇 WARRANTIES OF TITLE OR NON-INFRINGEMENT;
䢇 DESIGN, CONDITION, QUALITY, OR PERFORMANCE OF
THE PRODUCT;
䢇 THE WORKMANSHIP OF THE PRODUCT OR THE
COMPONENTS CONTAINED THEREIN; OR
䢇 COMPLIANCE OF THE PRODUCT WITH THE
REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR
CONTRACT PERTAINING THERETO.
NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL
BE CONSTRUED TO CREATE AN EXPRESS WARRANTY OF
ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT.
ALL IMPLIED WARRANTIES AND CONDITIONS THAT MAY
ARISE BY OPERATION OF LAW, INCLUDING IF APPLICABLE
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY
LIMITED TO THE SAME DURATION OF TIME AS THE EXPRESS
WRITTEN WARRANTY STATED HEREIN. SOME STATES DO
NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED

104

Manufacturer’s Warranty

WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT
APPLY TO YOU. IN ADDITION, SAMSUNG SHALL NOT BE
LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM
THE PURCHASE, USE, OR MISUSE OF, OR INABILITY TO USE
THE PRODUCT OR ARISING DIRECTLY OR INDIRECTLY FROM
THE USE OR LOSS OF USE OF THE PRODUCT OR FROM THE
BREACH OF THE EXPRESS WARRANTY, INCLUDING
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR SIMILAR
DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR
BENEFITS, OR FOR DAMAGES ARISING FROM ANY TORT
(INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE) OR
FAULT COMMITTED BY SAMSUNG, ITS AGENTS OR
EMPLOYEES, OR FOR ANY BREACH OF CONTRACT OR FOR
ANY CLAIM BROUGHT AGAINST PURCHASER BY ANY
OTHER PARTY. SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND
YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM
STATE TO STATE. THIS LIMITED WARRANTY SHALL NOT
EXTEND TO ANYONE OTHER THAN THE ORIGINAL
PURCHASER OF THIS PRODUCT AND STATES PURCHASER'S
EXCLUSIVE REMEDY. IF ANY PORTION OF THIS LIMITED
WARRANTY IS HELD ILLEGAL OR UNENFORCEABLE BY
REASON OF ANY LAW, SUCH PARTIAL ILLEGALITY OR
UNENFORCEABILITY SHALL NOT AFFECT THE
ENFORCEABILITY FOR THE REMAINDER OF THIS LIMITED

Sprint SPH-M360.book Page 105 Friday, October 8, 2010 2:00 PM

WARRANTY WHICH PURCHASER ACKNOWLEDGES IS AND
WILL ALWAYS BE CONSTRUED TO BE LIMITED BY ITS TERMS
OR AS LIMITED AS THE LAW PERMITS.

statements such as dealer advertising or presentation, whether
oral or written, do not constitute warranties by SAMSUNG and
should not be relied upon.

THE PARTIES UNDERSTAND THAT THE PURCHASER MAY
USE THIRD-PARTY SOFTWARE OR EQUIPMENT IN
CONJUNCTION WITH THE PRODUCT. SAMSUNG MAKES NO
WARRANTIES OR REPRESENTATIONS AND THERE ARE NO
CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR
OTHERWISE, AS TO THE QUALITY, CAPABILITIES,
OPERATIONS, PERFORMANCE OR SUITABILITY OF ANY
THIRD-PARTY SOFTWARE OR EQUIPMENT, WHETHER SUCH
THIRD-PARTY SOFTWARE OR EQUIPMENT IS INCLUDED
WITH THE PRODUCT DISTRIBUTED BY SAMSUNG OR
OTHERWISE, INCLUDING THE ABILITY TO INTEGRATE ANY
SUCH SOFTWARE OR EQUIPMENT WITH THE PRODUCT.
THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE
AND SUITABILITY OF ANY SUCH THIRD-PARTY SOFTWARE
OR EQUIPMENT LIE SOLELY WITH THE PURCHASER AND
THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH
THIRD-PARTY SOFTWARE OR EQUIPMENT, AS THE CASE
MAY BE.

Samsung Telecommunications America, LLC
Richardson, Texas 75082
Phone: 1-800-SAMSUNG
Phone: 1-888-987-HELP (4357)
©2010 Samsung Telecommunications America, LLC. All rights
reserved.
No reproduction in whole or in part allowed without prior
written approval. Specifications and availability subject to
change without notice. [021710]

End User License Agreement for Software
IMPORTANT. READ CAREFULLY: This End User License
Agreement ("EULA") is a legal agreement between you (either
an individual or a single entity) and Samsung Electronics Co.,
Ltd. for software owned by Samsung Electronics Co., Ltd. and
its affiliated companies and its third party suppliers and
licensors that accompanies this EULA, which includes
computer software and may include associated media, printed
materials, "online" or electronic documentation ("Software").
BY CLICKING THE "I ACCEPT" BUTTON (OR IF YOU BYPASS
OR OTHERWISE DISABLE THE "I ACCEPT", AND STILL
INSTALL, COPY, DOWNLOAD, ACCESS OR OTHERWISE USE

Manufacturer’s Warranty

Warranty

This Limited Warranty allocates risk of Product failure between
Purchaser and SAMSUNG, and SAMSUNG's Product pricing
reflects this allocation of risk and the limitations of liability
contained in this Limited Warranty. The agents, employees,
distributors, and dealers of SAMSUNG are not authorized to
make modifications to this Limited Warranty, or make additional
warranties binding on SAMSUNG. Accordingly, additional

1301 E. Lookout Drive

105

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THE SOFTWARE), YOU AGREE TO BE BOUND BY THE
TERMS OF THIS EULA. IF YOU DO NOT ACCEPT THE TERMS
IN THIS EULA, YOU MUST CLICK THE "DECLINE" BUTTON,
DISCONTINUE USE OF THE SOFTWARE.
1. GRANT OF LICENSE. Samsung grants you the following
rights provided that you comply with all terms and conditions of
this EULA: You may install, use, access, display and run one
copy of the Software on the local hard disk(s) or other
permanent storage media of one computer and use the
Software on a single computer or a mobile device at a time,
and you may not make the Software available over a network
where it could be used by multiple computers at the same
time. You may make one copy of the Software in machinereadable form for backup purposes only; provided that the
backup copy must include all copyright or other proprietary
notices contained on the original.
2. RESERVATION OF RIGHTS AND OWNERSHIP. Samsung
reserves all rights not expressly granted to you in this EULA.
The Software is protected by copyright and other intellectual
property laws and treaties. Samsung or its suppliers own the
title, copyright and other intellectual property rights in the
Software. The Software is licensed, not sold.
3. LIMITATIONS ON END USER RIGHTS. You may not reverse
engineer, decompile, disassemble, or otherwise attempt to
discover the source code or algorithms of, the Software (except
and only to the extent that such activity is expressly permitted
by applicable law notwithstanding this limitation), or modify, or
disable any features of, the Software, or create derivative works

106

Manufacturer’s Warranty

based on the Software. You may not rent, lease, lend,
sublicense or provide commercial hosting services with the
Software.
4. CONSENT TO USE OF DATA. You agree that Samsung and
its affiliates may collect and use technical information gathered
as part of the product support services related to the Software
provided to you, if any, related to the Software. Samsung may
use this information solely to improve its products or to provide
customized services or technologies to you and will not
disclose this information in a form that personally identifies you.
5. UPGRADES. This EULA applies to updates, supplements
and add-on components (if any) of the Software that Samsung
may provide to you or make available to you after the date you
obtain your initial copy of the Software, unless we provide other
terms along with such upgrade. To use Software identified as
an upgrade, you must first be licensed for the Software
identified by Samsung as eligible for the upgrade. After
upgrading, you may no longer use the Software that formed the
basis for your upgrade eligibility.
6. SOFTWARE TRANSFER. You may not transfer this EULA or
the rights to the Software granted herein to any third party
unless it is in connection with the sale of the mobile device
which the Software accompanied. In such event, the transfer
must include all of the Software (including all component parts,
the media and printed materials, any upgrades, this EULA) and
you may not retain any copies of the Software. The transfer may
not be an indirect transfer, such as a consignment. Prior to the

Sprint SPH-M360.book Page 107 Friday, October 8, 2010 2:00 PM

7. EXPORT RESTRICTIONS. You acknowledge that the Software
is subject to export restrictions of various countries. You agree
to comply with all applicable international and national laws
that apply to the Software, including the U.S. Export
Administration Regulations, as well as end user, end use, and
destination restrictions issued by U.S. and other governments.
8. TERMINATION. This EULA is effective until terminated. Your
rights under this License will terminate automatically without
notice from Samsung if you fail to comply with any of the terms
and conditions of this EULA. Upon termination of this EULA,
you shall cease all use of the Software and destroy all copies,
full or partial, of the Software.
9. DISCLAIMER OF WARRANTIES. You expressly acknowledge
and agree that use of the Software is at your sole risk and that
the entire risk as to satisfactory quality, performance, accuracy
and effort is with you. TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, THE SOFTWARE IS PROVIDED "AS IS"
AND WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY
KIND, AND SAMSUNG AND ITS LICENSORS (COLLECTIVELY
REFERRED TO AS "SAMSUNG" FOR THE PURPOSES OF
SECTIONS 9, 10 and 11) HEREBY DISCLAIM ALL
WARRANTIES AND CONDITIONS WITH RESPECT TO THE
SOFTWARE, EITHER EXPRESS, IMPLIED OR STATUTORY,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY,
OF SATISFACTORY QUALITY OR WORKMANLIKE EFFORT, OF

FITNESS FOR A PARTICULAR PURPOSE, OF RELIABILITY OR
AVAILABILITY, OF ACCURACY, OF LACK OF VIRUSES, OF
QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD
PARTY RIGHTS. SAMSUNG DOES NOT WARRANT AGAINST
INTERFERENCE WITH YOUR ENJOYMENT OF THE
SOFTWARE, THAT THE FUNCTIONS CONTAINED IN THE
SOFTWARE WILL MEET YOUR REQUIREMENTS, THAT THE
OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED
OR ERROR-FREE, OR THAT DEFECTS IN THE SOFTWARE
WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION
OR ADVICE GIVEN BY SAMSUNG OR A SAMSUNG
AUTHORIZED REPRESENTATIVE SHALL CREATE A
WARRANTY. SHOULD THE SOFTWARE PROVE DEFECTIVE,
YOU ASSUME THE ENTIRE COST OF ALL NECESSARY
SERVICING, REPAIR OR CORRECTION. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF
IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE
STATUTORY RIGHTS OF A CONSUMER, SO THESE
EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
10. EXCLUSION OF INCIDENTAL, CONSEQUENTIAL AND
CERTAIN OTHER DAMAGES. TO THE EXTENT NOT
PROHIBITED BY LAW, IN NO EVENT SHALL SAMSUNG BE
LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL,
SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES
WHATSOEVER, OR FOR LOSS OF PROFITS, LOSS OF DATA,
BUSINESS INTERRUPTION, OR FOR ANY PECUNIARY
DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO
YOUR USE OR INABILITY TO USE THE SOFTWARE, THE

Manufacturer’s Warranty

Warranty

transfer, the end user receiving the Software must agree to all
the EULA terms.

107

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PROVISION OF OR FAILURE TO PROVIDE SUPPORT OR
OTHER SERVICES, INFORMATION, SOFTWARE, AND
RELATED CONTENT THROUGH THE SOFTWARE OR
OTHERWISE ARISING OUT OF THE USE OF THE SOFTWARE,
OR OTHERWISE UNDER OR IN CONNECTION WITH ANY
PROVISION OF THIS EULA, HOWEVER CAUSED,
REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT,
TORT OR OTHERWISE) AND EVEN IF SAMSUNG HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME
JURISDICTIONS DO NOT ALLOW THE LIMITATION OF
LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT
APPLY TO YOU.
11. LIMITATION OF LIABILITY. Notwithstanding any damages
that you might incur for any reason whatsoever (including,
without limitation, all damages referenced herein and all direct
or general damages in contract or anything else), the entire
liability of Samsung under any provision of this EULA and your
exclusive remedy hereunder shall be limited to the greater of
the actual damages you incur in reasonable reliance on the
Software up to the amount actually paid by you for the Software
or US$5.00. The foregoing limitations, exclusions and
disclaimers (including Sections 9, 10 and 11) shall apply to the
maximum extent permitted by applicable law, even if any
remedy fails its essential purpose.

108

Manufacturer’s Warranty

12. U.S. GOVERNMENT END USERS. The Software is licensed
only with "restricted rights" and as "commercial items"
consisting of "commercial software" and "commercial software
documentation" with only those rights as are granted to all
other end users pursuant to the terms and conditions herein.
13. APPLICABLE LAW. This EULA is governed by the laws of
TEXAS, without regard to conflicts of laws principles. This EULA
shall not be governed by the UN Convention on Contracts for
the International Sale of Goods, the application of which is
expressly excluded. If a dispute, controversy or difference is not
amicably settled, it shall be finally resolved by arbitration in
Seoul, Korea in accordance with the Arbitration Rules of the
Korean Commercial Arbitration Board. The award of arbitration
shall be final and binding upon the parties.
14. ENTIRE AGREEMENT; SEVERABILITY. This EULA is the
entire agreement between you and Samsung relating to the
Software and supersedes all prior or contemporaneous oral or
written communications, proposals and representations with
respect to the Software or any other subject matter covered by
this EULA. If any provision of this EULA is held to be void,
invalid, unenforceable or illegal, the other provisions shall
continue in full force and effect.

Sprint SPH-M360.book Page 109 Friday, October 8, 2010 2:00 PM

Precautions for Transfer and Disposal

Phone: 1-800-SAMSUNG (726-7864)

If data stored on this device is deleted or reformatted using the
standard methods, the data only appears to be removed on a
superficial level, and it may be possible for someone to retrieve
and reuse the data by means of special software.

Phone: 1-888-987-HELP (4357)

To avoid unintended information leaks and other problems of
this sort, it is recommended that the device be returned to
Samsung’s Customer Care Center for an Extended File System
(EFS) Clear which will eliminate all user memory and return all
settings to default settings. Please contact the Samsung
Customer Care Center for details.

2010 Samsung Telecommunications America. All rights
reserved.
No reproduction in whole or in part allowed without prior
written approval. Specifications and availability subject to
change without notice.

Important: Please provide warranty information (proof of
purchase) to Samsung’s Customer Care Center
in order to provide this service at no charge. If the
warranty has expired on the device, charges may
apply.
Customer Care Center:
1000 Klein Rd.

Warranty

Plano, TX 75074
Toll Free Tel: 1.888.987.HELP (4357)
Samsung Telecommunications America, LLC:
1301 East Lookout Drive
Richardson, Texas 75082

Manufacturer’s Warranty

109

Sprint SPH-M360.book Page 110 Friday, October 8, 2010 2:00 PM

Index

Disposal 99
Installing 15
Bluetooth 69–70
Pairing 70
Settings 69
Brightness 33
Browser Menu 85–86
Buying Ringers and Games 86

A
Abbreviated Dialing 22, 37
Activation 3
Airplane Mode 35
Alarm Clock 54
Answering Calls 18
Applications 89
Downloading 86
Automatic Speech Recognition
(ASR) 57
Activating 57
Menus 58
Options 59
Voice Calls 58
B
Backlight 32
Battery 14–15
Capacity 15
Charging 15

Continuous Shots 62
Mosaic Shots 63
Night Shots 64
Panoramic Shots 63
Taking Pictures 61
Contacts 44–51
Adding a Number 47
Adding an Entry 44
Assigning a Picture 49, 67
Assigning Ringers 49
Dialing From 23
Editing 46
Editing a Number 47
Entry Options 45
Finding Entries 50
Saving a Phone Number 45
Secret Entries 50
Continuous Shots 62

C
Calculator 55
Eco 56
Tip 55
Calendar 52–54
Adding Events 52
Erasing Events 54
Event Alert Menu 53
Call Forwarding 78
Call Guard 80
Call Waiting 77
Caller ID 77
Camera 61–68
see also Pictures

D
Data Roam Guard 81
Data Services 82–91
see also Web
Index

111

Index

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Sprint SPH-M360.book Page 112 Friday, October 8, 2010 2:00 PM

Enabling and Disabling 39
FAQs 90
Launching the Web 83
Password 5
Security Features 39
User Name 82
Dialing Options 17
Display Screen 10
Language 33
Downloading Ringers and
Games 86

Selecting Mode 24
Smileys 26
Symbols 26
Erasing Phone Content 38
Event Alert Menu 53
F

112

Index

K
Key Functions 9
Key Tone 31
L

Family Locator 92
FCC Notice 100
Firmware 56

Language 33
Location Settings 33
Lock Code
Changing 38
Locking Your Phone 38

G
Games
Buying and Downloading 86
GPS Services 92

E
Eco Calculator 56
Emergency Numbers 19
End-of-Call Options 21
Enhanced 911 (E911) 20
Entering Text 24–27
ABC Mode 25
Emoticons 26
Multi-tap Entry 25
Numbers 26
Preset Messages 26

Internet
see Web

H
History 41–43
Erasing 43
Making a Call 42
Prepending a Number 43
Saving a Number 43
I
In-Call Options 20

M
Making Calls 17
Memo Pad 55
Menu i
Navigation 16
Menu Style 33
Messaging
Notification 34
Preset Messages 34
Signature 34
Text Messaging 74

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N
Navigating the Menus 16
Navigating the Web 84
Net Guard 40
O
Owner’s Record 101
P
Pairing Bluetooth Devices 70
Pauses 22
Phone (illus.) 8
Phone Book
see Contacts
Phone Number
Displaying 17
Finding 22
Saving 21, 45
With Pauses 22
Phone Settings 28–40
Airplane Mode 35

Call Answer Mode 37
Display Settings 32–33
Language 33
Location Settings 33
Messaging Settings 34–35
Shortcuts 37
Sound Settings 28–31
TTY Use 35
Phone Updates 56
Picture Mail
Sending Pictures 66
Pictures
Assigning as Screen Saver
67
Assigning to Contacts 67
Erasing 66
Sending 66
Taking Pictures 61
Plus (+) Code Dialing 24
Preset Messages 34, 77
PRL Updates
Downloading 56

R
Resetting Your Phone 39
Ringers
Assigning to Contacts 49
Buying and Downloading 86
New 29
Setting for Voice Calls 28, 29
Silence All 31
Sprint Digital Lounge 29
Types 28, 29
Vibrate 31
Roaming 79–81
Call Guard 80
Data Roam Guard 81
Roam Mode 79
S
Safety Information 94–101
Saving a Phone Number 21, 45
Screen Savers
Assigning Pictures 67
Downloading 86

Index

113

Index

Voicemail 72
Missed Calls 19
My Stuff Manager 88

Sprint SPH-M360.book Page 114 Friday, October 8, 2010 2:00 PM

Security 38–40
Data Services 39
Settings 28–40
Shortcuts 37
Silence All 31
Softkeys 9
Speed Dial 23
Assigning Numbers 47
Sprint Family Locator 92
Sprint Service
Account Passwords 4
Activation 3
Dialing Sprint Services 51
Operator Services 6
Sprint 411 6

Tip Calculator 55
TTY Use 35
Turning Your Phone On and
Off 14
U
Unlocking Your Phone 38
Updating Your Phone 56
V
Vibrate 31
Voice Dialing 58
Voice Memos 59
Voicemail
Clear Icon 74
Notification 72
Retrieving 73
Setting Up 4, 72
Volume 30

T
Taking Pictures 61
Text Entry
see Entering Text
Text Messaging 74
Preset Messages 77
Three-Way Calling 78
114

Index

W
Warranty 102
Web 82–91
see also Data Services
Browser Menu 85–86

Downloading Content 86
Launching 83
Navigating 84
User Name 82
World Time 56

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