Service Catalog Administration Guide Management Admin
User Manual:
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Page Count: 93
- <b>Using the Service Catalog</b>
- <b>Service Catalog Management</b>
- <b>Setting Up the Service Catalog</b>
- Managing the Service Catalog Homepage
- Overview
- Enabling Content Types for the Service Catalog
- Customizing the Service Catalog Homepage
- Defining Mobile Layout for Categories
- Service Catalog Categories
- Overview
- Creating and Configuring Categories
- Configuring Dynamic Categories
- Defining Catalog Items
- Overview
- Defining Catalog Items
- Adding Ordered Item Links
- Editing Catalog Items from the Service Catalog
- Service Catalog Variables
- Overview
- Defining and Associating Variables
- Passing Variables Between Tasks
- <b>Managing Request Fulfillment</b>
- <b>Extended Catalog Item Functions</b>
- Using Order Guides
- Overview
- Creating Order Guides
- Adding Cascading Variables
- Creating Rules
- Example of use
- Creating Record Producers
- Overview
- Defining Record Producers Through the Service Catalog
- Creating Record Producers from Tables
- Creating Variables for Field Types
- Adding Content Items
- Overview
- Content Items
- <b>Extended Variable Usage</b>
- Service Catalog Variable Sets
- Overview
- Creating a Variable Set
- Adding Variables to a Variable Set
- Linking a Set to a Catalog Item
- Adding a Title and Header Bar to Variable Sets
- Variable Set Order
- Reference Qualifiers for Service Catalog Variables
- Overview
- Using Reference Qualifiers
- Example of Filter Names
- Service Catalog Variable Pricing
- Overview
- Variable Types That Can Affect Pricing
- Extending the Pricing Model
- Auditable Service Catalog Variables
- Overview
- Enabling Auditing
- Viewing Audit History
- Scriptable Service Catalog Variables
- Overview
- Usage Examples
- Notes and Limitations
- Reporting on Service Catalog Variables
- Overview
- Creating a Report with Request Items
- Creating a Report With Tasks
- Controlling Page Layout Using Variables
- Overview
- Variable Set Layout Management
- Using Container Variables
- <b>Service Catalog Configuration</b>
- Service Catalog Access Controls
- Overview
- Controlling Access by Role
- Controlling Access by Company, Department, Group, User, or Location
- Controlling Access with a Script
- Hiding Prices
- Overview
- Hiding Prices for Specific Items
- Hiding Prices for All Items
- Localizing Prices
- Overview
- Price and Currency
- Displaying Currencies to Catalog Users
- Localizing Prices and Currency
- Reporting
- UI Policy
- Overview
- Creating a UI Policy for Service Catalog Items
- Example Service Catalog UI Policies
- Using Renderers
- Overview
- Selecting a Renderer for a Category
- Creating or Modifying a Renderer
- Data Lookup
- Overview
- Creating Custom Catalog Data Lookups
- Troubleshooting
- Service Catalog Properties
- Overview
- Service Catalog Properties
- <b>Configuring the Checkout Process</b>
- Enabling a Two-Step Checkout
- Overview
- Enabling the Two-Step Checkout Process
- Controlling how the Requester's Location is Defined
- Requester Search Results
- Enabling Bulk Requests
- Overview
- Enabling Bulk Requests
- Using Bulk Requests
- Flexible Checkout and Delivery Forms
- Overview
- Modifying the Checkout Form
- Modifying the Delivery Screen
- <b>Using Service Catalog Scripting</b>
- Creating a Catalog Client Script
- Overview
- Differences
- Considerations
- Creating a Catalog Client Script
- Script Samples
- Scripting Currency and Price Fields
- Overview
- Obtaining Currency Values
- Examples
- Working with Values
- Service Catalog Script API
- Overview
- Examples
- Creating a Custom Shopping Cart
- Scriptable Assignment of Execution Plans
- Overview
- Using the Scripts
- Writing the Scripts