Sonim Xp8 Manual

2018-06-25

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XP8
USER GUIDE

GENERAL INFORMATION
Copyright © 2018 Sonim Technologies, Inc.
Sonim and the Sonim logo are trademarks of Sonim
Technologies, Inc. Other company and product names
may be trademarks or registered trade-marks of the
respective owners with whom they are associated.

THIRD PARTY TRADEMARKS
Google, Android, Google Calendar, Google Now, Google
Play and other marks are trademarks of Google Inc.
Disposal of Old Electrical and Electronic Equipment
The symbol of the crossed-out wheeled
bin indicates that within the countries in the
European Union, this product, and any enhancements marked with this symbol, cannot
be disposed as unsorted waste but must be
taken to separate collection at their end- oflife.

DISPOSAL OF BATTERY
Please check local regulations for disposal of
batteries. The battery should never be placed
in municipal waste. Use a battery disposal
facility if available.

GUIDELINE FOR HEADPHONE AND
EARPHONE
To prevent possible hearing damage, please
do not listen at high volume levels for long
periods.

REGISTER YOUR PHONE
Please register your phone at http://sonimxperience.
com/registration_portal/portal/registration.php to
receive product information and updates.

Congratulations on the purchase of a Sonim XP8
(XP8800) mobile phone! This phone is LTE smartphone
enabled and has an intuitive feature-rich user interface,
which allows you to make the best use of offered
functions.

PHONE MODELS COVERED
This user guide covers Sonim XP8 phone with the model
number XP8800. The model name can be seen on
backside of the phone.

SONIM SUPPORT INFORMATION
For additional product and support information, visit
www.sonimtech.com.

USE THE GUIDE EFFECTIVELY
Familiarize yourself with the terminology and symbols
used in the guide to help you use your phone effectively.
HOME
SCREEN

This is the screen displayed when the
phone is in standby mode.

TOUCH &
HOLD

Touch and hold an item on the screen by
touching it and not lifting your finger until
an action occurs.

DRAG

Touch and hold an item for a moment and
then, without lifting your finger, move your
finger on the screen until you reach the
target position.

SWIPE OR Quickly move your finger across the
SLIDE
surface of the screen, without pausing
when you first touch. For example, you
can slide a home screen left or right to
view the other home screens.
DOUBLE
TAP

Tap quickly twice on a webpage, map or
other screen to zoom.

PINCH

In some applications, you can zoom
in and out by placing two fingers on
the screen at once and pinching them
together or spreading them apart.

Sonim devices are covered by a 3-Year comprehensive
warranty. The battery is covered by a 1-Year limited
warranty.

TABLE OF CONTENTS

GENERAL INFORMATION

USING YOUR SONIM XP8

Switching On the Phone�������������������������������������������������� 15

Third Party Trademarks����������������������������������������������������� 2

Setting Up Your Phone���������������������������������������������������� 15

Disposal of Battery������������������������������������������������������������ 2

Managing Home Screen�������������������������������������������������� 15

Guideline for Headphone and Earphone�������������������������� 2

Key Description��������������������������������������������������������������� 15

Notification Bar Icons������������������������������������������������������ 16

Phone Models Covered����������������������������������������������������� 2

Phone Operations Without SIM Card����������������������������� 16

Sonim Support Information ���������������������������������������������� 2

Setting up and Using Lock Screen��������������������������������� 16

SAFETY GUIDELINES

Hearing Aid Compatibility (HAC) regulations for Mobile
Phones������������������������������������������������������������������������������� 6
Avoid High Temperatures�������������������������������������������������� 6
Personal Medical Devices������������������������������������������������� 6

Changing the Wallpaper�������������������������������������������������� 17
Capturing a Screenshot�������������������������������������������������� 17

SUGGESTIONS

WIRELESS & NETWORKS SETTINGS

Child Safety������������������������������������������������������������������������ 7

Wi-Fi��������������������������������������������������������������������������������� 19

Emergency Calls���������������������������������������������������������������� 7

Bluetooth�������������������������������������������������������������������������� 19

Battery Safety Warning for IEEE1725������������������������������� 8

Data Usage���������������������������������������������������������������������� 20

Charging Safety Warning�������������������������������������������������� 8

More��������������������������������������������������������������������������������� 20

BATTERY USAGE

Inserting the Battery���������������������������������������������������������� 9
Disposal of Battery������������������������������������������������������������ 9
Charging the Battery��������������������������������������������������������� 9
Warning������������������������������������������������������������������������������ 9
Verifying and Optimizing Battery Usage������������������������� 10
Tips to Extend the Battery Life���������������������������������������� 10

YOUR SIM/MEMORY CARD

Removing the Back Cover���������������������������������������������� 11
Removing the Battery������������������������������������������������������ 11
Inserting the SIM Card����������������������������������������������������� 12
Inserting Memory Card���������������������������������������������������� 12

GETTING STARTED

What Is In the Box?��������������������������������������������������������� 13
Phone Specifications������������������������������������������������������� 13

TABLE OF CONTENTS

MANAGING DEVICE SETTINGS

Display����������������������������������������������������������������������������� 22
Notifications��������������������������������������������������������������������� 22
Sound������������������������������������������������������������������������������� 22
Apps��������������������������������������������������������������������������������� 23
USB Power Saving���������������������������������������������������������� 23
Storage����������������������������������������������������������������������������� 23
Battery������������������������������������������������������������������������������ 24
Memory���������������������������������������������������������������������������� 24
Users�������������������������������������������������������������������������������� 24
Tap & pay������������������������������������������������������������������������� 24
Gestures��������������������������������������������������������������������������� 24

MANAGING PERSONAL SETTINGS

Location��������������������������������������������������������������������������� 25
Security���������������������������������������������������������������������������� 25

Accessories���������������������������������������������������������������������� 26

Managing Message Settings������������������������������������������� 37

Programmable Keys�������������������������������������������������������� 26

Deleting Messages���������������������������������������������������������� 38

Accounts�������������������������������������������������������������������������� 26

Setting up Gmail Accounts��������������������������������������������� 38

Google������������������������������������������������������������������������������ 26

Sending an E-mail from POP3/IMAP Account��������������� 38

Languages & Input����������������������������������������������������������� 27

Reading Gmail����������������������������������������������������������������� 38

Backup & Reset��������������������������������������������������������������� 27

BELL PUSH-TO-TALK SERVICES

Date & Time��������������������������������������������������������������������� 29

SONIM SCOUT

Accessibility��������������������������������������������������������������������� 29

Setup�������������������������������������������������������������������������������� 40

Printing����������������������������������������������������������������������������� 29

Utilities������������������������������������������������������������������������������ 40

About Phone�������������������������������������������������������������������� 30

Support���������������������������������������������������������������������������� 40

MANAGING CONTACTS

USING APPLICATIONS

MANAGING SYSTEM SETTINGS

Adding New Contact First Time�������������������������������������� 31

Camera���������������������������������������������������������������������������� 41

Adding a New Contact ��������������������������������������������������� 31

Calendar��������������������������������������������������������������������������� 42

Viewing Contact Details�������������������������������������������������� 31

Clock�������������������������������������������������������������������������������� 42

Editing the Contact Details���������������������������������������������� 31

Calculator������������������������������������������������������������������������� 42

Sending a Message from Contacts�������������������������������� 31

Sound Recorder�������������������������������������������������������������� 42

Menu Options������������������������������������������������������������������ 31

File Manager�������������������������������������������������������������������� 43

Searching a Contact�������������������������������������������������������� 33

SIM Toolkit����������������������������������������������������������������������� 43

Deleting a Contact����������������������������������������������������������� 33

Downloads����������������������������������������������������������������������� 43

Sharing a Contact������������������������������������������������������������ 33

FM Radio������������������������������������������������������������������������� 43

Adding Favorites�������������������������������������������������������������� 33
Adding Groups���������������������������������������������������������������� 33

MANAGING CALL SETTINGS

REGULATORY INFORMATION- USA MARKET
45
RF Exposure Information (SAR)�������������������������������������� 45

Making a Call������������������������������������������������������������������� 34

Federal Communication Commission Interference
StatemenT����������������������������������������������������������������������� 45

Dialing a Number via Contact����������������������������������������� 34

FCC Caution�������������������������������������������������������������������� 45

Adding Contact from Home Screen������������������������������� 34

Industry Canada Statement (IC: 8090A-PG4032)���������� 46

Viewing Call History��������������������������������������������������������� 34
Call History Screen���������������������������������������������������������� 34

INDEX47

Deleting Call History�������������������������������������������������������� 34

SENDING MESSAGES AND MAILS

Sending SMS/MMS Message ���������������������������������������� 37

TABLE OF CONTENTS

SAFETY GUIDELINES
Please read and understand the following
safety guidelines before you use the
phone. These guidelines provide details to
enable you to operate your phone safely
and conform to any legal requirements
regarding the use of cellular phones.
Do not to use the phone at a refueling
point. Observe restrictions when using
radio equipment at fuel depots, chemical
plants or where blasting operations are in
progress.
Electrical interference may obstruct the
use of your phone. Observe restrictions in
hospitals and near medical equipment.
Switch off your cellular phone when in
an aircraft. Wireless phones can cause
interference or danger to an aircraft. In an
aircraft, the phone can be used in flight
mode.

The symbol of the crossed-out wheeled
bin indicates that this product, and any
enhancements marked with this symbol,
can not be disposed as unsorted waste
but must be taken to separate collection
at their end-of-life.
Ensure that only qualified personnel install
or repair your phone.

The Sonim XP8800 is water-proof and
can be submerged to 2 metres for 30
minutes.
• Water droplets may condense under
the display cover if the phone is
immersed in water with significant
drop in temperature. This does not
indicate water leakage. The droplets
will disappear at room temperature.
The Sonim XP8800 is dust-resistant,
rugged and shock-resistant. However, it is
not dust-proof or unbreakable if subjected
to overwhelming impact. For best results
and long product life, one should protect
the Sonim XP8800 from salt water, dust
and strong impacts.

Do not expose the device to high
temperatures (in excess of 55°C).
Adhere to road safety laws. Do not hold/
use a phone while you are driving; find a
safe place to stop first. Use hands-free
microphone while you are driving.
Avoid using the phone in close proximity
to personal medical devices, such as
pacemakers and hearing aids.
Use only Sonim XP8800 approved
charging equipment to charge your phone
and avoid damage to your phone.

SAFETY GUIDELINES

HEARING AID COMPATIBILITY (HAC)
REGULATIONS FOR MOBILE PHONES
In 2003, the FCC adopted rules to make digital wireless
telephones compatible with hearing aids and cochlear
implants. Although analog wireless phones do not usually
cause interference with hearing aids or cochlear implants,
digital wireless phones sometimes do because of
electromagnetic energy emitted by the phone’s antenna,
backlight, or other components. Your phone is compliant
with FCC HAC regulations (ANSI C63.19- 2011). While
some wireless phones are used near some hearing
devices (hearing aids and cochlear implants), users may
detect a buzzing, humming, or whining noise. Some
hearing devices are more immune than others to this
interference noise and phones also vary in the amount
of interference they generate. The wireless telephone
industry has developed a rating system for wireless
phones to assist hearing device users in finding phones
that may be compatible with their hearing devices. Not
all phones have been rated. Phones that are rated have
the rating on their box or a label located on the box. The
ratings are not guarantees. Results will vary depending
on the user’s hearing device and hearing loss. If your
hearing device happens to be vulnerable to interference,
you may not be able to use a rated phone successfully.
Trying out the phone with your hearing device is the best
way to evaluate it for your personal needs.
This phone has been tested and rated for use with
hearing aids for some of the wireless technologies that
it uses. However, there may be some newer wireless
technologies used in this phone that have not been
tested yet for use with hearing aids. It is important to
try the different features of this phone thoroughly and
in different locations, using your hearing aid or cochlear
implant, to determine if you hear any interfering noise.
Consult your service provider or the manufacturer of this
phone for information on hearing aid compatibility. If you
have questions about return or exchange policies, consult
your service provider or phone retailer.
M-Ratings: Phones rated M3 or M4 meet FCC
requirements and are likely to generate less interference
to hearing devices than phones that are not labeled. M4
is the better/higher of the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements
and are likely to be more usable with a hearing device’s
telecoil (“T Switch” or “Telephone Switch”) than unrated
phones. T4 is the better/ higher of the two ratings. (Note
that not all hearing devices have telecoils in them.)

Hearing devices may also be rated. Your hearing device
manufacturer or hearing health professional may help you
find this rating. For more information about FCC Hearing
Aid Compatibility, please go to http://www.fcc.gov/cgb/
dro.
This phone has been tested and rated for use with
hearing aids for some of the wireless technologies that
it uses. However, there may be some newer wireless
technologies used in this phone that have not been
tested yet for use with hearing aids. It is important to
try the different features of this phone thoroughly and
in different locations, using your hearing aid or cochlear
implant, to determine if you hear any interfering noise.
Consult your service provider or the manufacturer of this
phone for information on hearing aid compatibility. If you
have questions about return or exchange policies, consult
your service provider or phone retailer.

AVOID HIGH TEMPERATURES
Leaving the device in hot or cold places, such as in a
closed car in summer or winter conditions, reduces the
capacity and lifetime of the battery. For the best results,
try to use the device between -20°C and +55°C (-4°F
and 131°F). A device with a hot or cold battery may
not work temporarily, even when the battery is fully
charged. Battery performance is particularly limited in
temperatures well below freezing.

PERSONAL MEDICAL DEVICES
Mobile phones may affect the operation of cardiac
pacemakers and other implanted equipment. Please
avoid placing the mobile phone over the pacemaker, for
example in your breast pocket. When using the mobile
phone, place it at the ear opposite the pacemaker. If a
minimum distance of 15 cm (6 inches) is kept between
the mobile phone and the pacemaker, the risk of
interference is limited. If you suspect that interference
is taking place, immediately turn off your mobile phone.
Contact your cardiologist for more information. For
other medical devices, consult your physician and the
manufacturer of the device. Comply with instructions to
switch off the device or deactivate the RF transmitter
when required, especially when posted in hospitals and
aeroplanes. Equipment used in these places may be
sensitive to radio waves emitted from the device and
adversely affect their operation. Also, observe restrictions
at gas stations or other areas with flammable atmosphere
or when close to electro-explosive devices.

Your phone meets the M4/T4 level rating.

SAFETY GUIDELINES

CHILD SAFETY
Do not allow children to play with your mobile phone or
its accessories. Keep it out of their reach. They could hurt
themselves or others, or could accidentally damage the
mobile phone or accessories. Your mobile phone and
its accessories may contain small parts, which could be
detached and create a choking hazard.

EMERGENCY CALLS
Mobile phones operate using radio signals, which cannot
guarantee connection under all conditions. Therefore
you should never rely solely upon any mobile phone for
essential communications (e.g. medical emergencies).
Emergency calls may not be possible in all areas, on all
cellular networks, or when certain network services and/
or mobile phone features are in use. Check with your
local service provider.

WARNING
It is not allowed to connect any external devices
to all ports/interface (USB, Top x-pand and side
connector) in Hazardous area.

SAFETY GUIDELINES

BATTERY SAFETY WARNING FOR IEEE1725
Do not disassemble or open crush, bend or
deform, puncture or shred.
Do not modify or remanufacture, attempt to
insert foreign objects into the battery, immerse or
expose to water or other liquids, expose to fire,
explosion or other hazard.

CHARGING SAFETY WARNING
The equipment shall only be charged when in the
non-hazardous area using a charger specifically
supplied for use with the unit USB cable and
AC charger S42A02(US plug)/ S42A00(EU plug)/
S42A01(UK plug).
DC5 V/2A pin recommend to use charger with
SELV function.

Only use the battery for the system for which it is
specified.
Only use the battery with a charging system that
has been qualified with the system per CTIA
Certification Requirements for Battery System
Compliance to IEEE 1725. Use of an unqualified
battery or charger may present a risk of fire,
explosion, leakage, or other hazard.
Do not short circuit a battery or allow metallic
conductive objects to contact battery terminals.
Promptly dispose of used batteries in
accordance with local regulations.
Replace the battery only with another battery
that has been qualified with the system per this
standard, IEEE-Std-1725. Use of an unqualified
battery may present a risk of fire, explosion,
leakage or other hazard. Only authorized service
providers shall replace battery. (If the battery is
non-user replaceable).
Battery usage by children should be supervised.

Avoid dropping the phone or battery. If the
phone or battery is dropped, especially on a hard
surface, and the user suspects damage, take it
to a service center for inspection.
Improper battery use may result in a fire,
explosion or other hazard.

HAZARDOUS LOCATION USAGE WARNING

BATTERY USAGE
Sonim XP8 phone comes with a removable battery. For
any battery related queries, contact Sonim customer
support.
• Use only a Sonim XP8800 certified battery that is
designed for this phone model.
• The use of other batteries may void the warranty
terms of your phone and cause damage.
• It is recommended to protect the battery from
extreme temperature environments and moisture.
• Please keep the battery out of the reach of children.

INSERTING THE BATTERY
1. UNSCREW COVER
To open the battery cover, rotate the battery
cover screw in a counter clockwise direction.
Sometimes, the battery cover may be tight and
some extra effort is required to open it. You can
use the screwdriver provided to open the screw.
2. LIFT THE COVER
Lift the back cover to reveal the battery slot.

DISPOSAL OF BATTERY
Please check local regulations for disposal of
batteries. The battery should never be placed in
municipal waste. Use a battery disposal facility if
available.

CHARGING THE BATTERY
The battery delivered with your mobile phone is not fully
charged.
We recommend that you charge your mobile for 2.5
hours before you use your mobile phone for the first time.
Only the power supplies with outputs meet the
SELV requirements can be used for charging.
The maximum allowable input voltage for the
phone is 9v.
There is a risk of explosion while charging if the
battery has been replaced by an incorrect type.
If the battery is completely out of charge, it can
take several minutes for the charging icon to
appear when the charger is connected.

WARNING
3. INSERT BATTERY
Insert the battery and flush into the battery slot
such that the metallic contacts at the bottom of
the battery are aligned with the metallic contacts
within the battery compartment.

ONLY THE BATTERY CAN BE REPLACED IN
NON-HAZARDOUS LOCATION.
1. INSERT CHARGER
Insert the charger plug into a power
outlet.

4. CLOSE COVER
Close the battery cover. Rotate the battery
cover screws in clockwise direction. You can
use the screwdriver provided to tighten the
screws. Ensure not to over-tighten the screws.

BATTERY USAGE

2. CONNECT TO THE PHONE
The charging port is located in the
lower side of the phone, below the back
cover. Insert the charger connector to
the charging port.

3. CHARGING ANIMATION/ICON
• If the battery is being charged when the
phone is switched off, a battery charging
animation with current battery level is
displayed.
• If the battery is being charged while the
phone is switched on, the battery icon
on the status bar shows the animation
indicating that the battery is being
charged.
• After the battery is fully charged the
charging animation stops and you can
disconnect the charger from the phone.

TIPS TO EXTEND THE BATTERY LIFE
Follow these tips to extend your phone’s battery life.
• If you are not using Wi-Fi, Bluetooth, or GPS, use
the Settings to turn them off. The GPS setting is
located in Settings > Personal > Location.
• Set screen brightness to Low and set a shorter
Sleep timeout (15 seconds). The display settings are
located in Settings > Device > Display.
• If you are travelling and do not have access to
mobile data or Wi-Fi network, switch to Airplane
mode. Select Airplane mode from Quick Settings.

VERIFYING AND OPTIMIZING BATTERY
USAGE
You can check the battery usage status and also close
some applications to save battery power. In the all
application screen, select Settings (
) > Device >
Battery ( ).
The current battery level (charging or not charging) is
displayed on the top of the screen. The discharge graph
on the top of the screen shows the battery level over time
since you last charged the device, and how long you
have been running on battery power.
The list at the bottom of the screen shows the breakdown
of battery usage for individual apps and services. Touch
any listed items for more details. The details screen for
some apps includes buttons that allow you to adjust
settings affecting power usage, or stop the application
completely.
If you stop some apps or services, your device
may not work correctly.

BATTERY USAGE

YOUR SIM/MEMORY CARD
Purchase a SIM card from a mobile operator. The SIM
card associates your network services (for example,
phone number, data services, and so on) with your
phone.

REMOVING THE BACK COVER
1. UNSCREW COVER
To open the battery cover, rotate the
battery cover screw in an counter clockwise
direction.

REMOVING THE BATTERY
1. UNSCREW COVER
After removing the back cover, remove the
battery by using Sonim screw driver tool.

2. LIFT THE COVER
Lift the back cover to reveal the battery slot.
3. USE SONIM SCREWDRIVER
You can use the Sonim provided
screwdriver tool to open the screws.

YOUR SIM/MEMORY CARD

INSERTING THE SIM CARD
1. UNSCREW COVER
Use the Sonim provided
screwdriver to unscrew
the battery cover screw
on the back of the phone.

2. LIFT THE COVER
Remove the battery
cover and the battery.

3. INSERT SIM CARD 1
Slide the silver clip and
insert the SIM card. Lock
the silver clip.

YOUR SIM/MEMORY CARD

INSERTING MEMORY CARD
1. SLIDE THE SILVER CLIP
Slide (push forward) and
lift the silver clip over the
designated slot.

2. PLACE THE
MEMORY CARD
Place the memory card in
the designated slot and
close the silver clip.

3. USE SONIM
SCREWDRIVER
You can use the Sonim
provided screwdriver tool to
open the screws.

GETTING STARTED

FEATURE

DESCRIPTION

Dedicated keys

Power Key/ PTT Key/Volume key
(Up and Down)/Yellow Key/Alarm
key/

WHAT IS IN THE BOX?
The list of items in the Sonim XP8 phone box are:
•
•
•
•
•
•

Sonim XP8 phone
Battery
Quick Start Guide
Screw Driver
Type C Cable
Quick Charger

Home/Recent/Back keys
Ports

Water-proof USB3.1 type-C, High
Speed, OTG
DISPLAY

Size

PHONE SPECIFICATIONS

5” 1080p with outdoor visibility &
low power consumption
Glove touch

Outdoor
Visibility

Yes

Color

16.7 M

Brightness

500 nits

FEATURE

DESCRIPTION

Chipset

Qualcomm SDM630, Octa core
64bits processor

Band

LTE: 1/2/3/4/5/7/8/12/13/14/20/25/
26/27/28/29/30/38/39/40/41/B66

Microphone

3 Mics with noise cancellation

UMTS: B1/B2/B4/B5/B8

Speaker

Dual front facing ultra-loud speaker

AUDIO

GSM: 850/900/1800/1900MHz
Antenna

2X Rx / 1X Tx antenna for LTE

Wi-Fi

Dual bands (2.4G/5G)

Memory

HD voice support
Receiver

MULTIMEDIA

802.11 a/b/g/n/ac/e/k/r/h with
hotspot
Wi-Fi Direct (Miracast™)

Audio Formats

AMR-NB, AMR-WB, AAC, AAC+,
AAC+V2, MP3

64GB eMMC 5.1/ 4GB LPDDR4x

Video Formats

3GP,MP4, WMV, AVI, MOV,
MPEG-2, MPEG-4,H.263, H.264,
H-265

Image Formats

JPEG

Graphic
Formats

JPEG, PNG, and BMP

FM Radio

Yes

Camera

12MP Auto focus with low light
sensor

CONNECTIVITY
Bluetooth

BT5.0/BLE (Low Energy)

Languages
Supported

English and Canadian French

Capacity(mAh)

4900 mAh, removable Li-ion

Battery Life

Standby: up to 653 hours
Talk time: up to 22 hours
Music playback: up to 11 hours
Video playback: up to 16 hours
Web browsing: up to 19 hours

PHYSICAL CHARACTERISTICS
Ambient
temperature

-20oC to +55oC

Size

152mm x 79.5 mm x 18 mm

Weight

approx. 335 gms

GETTING STARTED

Receiver Compliant HAC; HD voice
support

8MP camera with fix focus
LED Torch Light Reuse with camera flash LED

USING YOUR SONIM XP8

15
1

14
13
5

25
21

6
20

7
2

3
8
12

1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.

Sonim XPand Connector
USB-C
Volume Up/Down
Power ON Button
PTT Button
Display
App Tray
Speakers
Back Button
Home Button
Microphone
Recent Button
Google Search Bar
Battery Level Indicator
Front Camera

YOUR SONIM XP8

16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.

9
10

11
10

LED Notification
Receiver
Notification Bar
Alarm Key
Yellow Key
Sonim SecureAudio Connector
Memory Card Slot Under
Battery
SIM Cards Slot under Battery
Back Cover Screw
Battery Cover
Rear Facing Camera
Torch/Flash Light
Microphones

SWITCHING ON THE PHONE

2
3

Press and hold Power button for 2 seconds.
When the phone is switched on, it tries to register with
the network. After successful registration, the name of the
service provider is displayed.
Ensure that a valid SIM card is inserted in your
phone.

SETTING UP YOUR PHONE
For instructions on using your phone’s buttons, charger,
battery, and other hardware features, check the printed
Quick Start Guide provided along with your phone.
The first time you turn on your device, it will take you
through the steps to get the set up. You will be prompted
to do the following:
1. Choose the language you want your phone to use.
2. Connect to a Wi-Fi network or your cellular data
network.
3. Sign-in with your Google Account.
If you have Gmail account, use the same e-mail address
and password to sign-in. By signing in, all your e-mail,
contacts, calendar events, and other data associated
with that account will be synced to your phone. If you
have more than one Google Account, you can add them
later.

1. Message/Alert
Notifications
2. Service
Indicator
and Signal
Strength bar
3. Battery charge
indicator and
time
4. Home screen
5. Application
Grid or Menu

KEY DESCRIPTION
The navigation keys are located below the display screen.
ICONS

DESCRIPTION
Back:
Opens the previous screens in the working
sequence till the home screen is displayed.
Once the home screen is displayed it will
remain there even when you press the
back key.
Home:

If you do not have a Google Account, you can create one
during the setup process. You can also skip this step and
create later.

Short press on any app: Shows the home
screen.

MANAGING HOME SCREEN

Recent:

After you complete the phone setup, the home screen
is displayed. The home screen is the beginning point to
access all the device’s features.

Short Press:

Device comes equipped with pre-installed
screen protector for added protection.

Long press: Google Assistant

Opens a list of thumbnail images of apps
you have worked on recently. To open an
app, touch it. To remove any application
from this list, swipe the application to left
or right.
Double press: Launches the menu options
of any application.

YOUR SONIM XP8

NOTIFICATION BAR ICONS
The icons displayed at the top of the screen provides
information about the status of the device. The details
such as date and time, battery charge status, and data
service are displayed when the phone is in standby
mode. Other indicators such as Bluetooth connectivity
status, airplane mode, alarm and call forward (only if
Always forward is enabled) and Wi-Fi connectivity are
displayed, if the feature is activated.
ICONS

ICONS

DESCRIPTION
FM Radio
Missed call
New SMS or MMS
Alarm activated

DESCRIPTION

Silent mode activated

Battery level indicator

Vibration mode activated

Battery charging in progress

Flight mode activated

No signal

Error/information notification - attention
required

Signal strength

Screenshot captured

No SIM card

Music is played

Roaming

Device storage space is running out

FOTA update available
4G LTE network connected
HSPA or UMTS network connected
GPRS network connected
EDGE network connected
Wi-Fi connected
Bluetooth activated
Call in progress
Call forward (only if Always forward is
enabled)
New E-mail

YOUR SONIM XP8

PHONE OPERATIONS WITHOUT SIM CARD
You can perform the following operations without
inserting a SIM card in your phone.
• Make an emergency call.
• View and modify all settings except few data usage
and mobile network related settings.
• Activate and share files through Bluetooth.
• Access the Internet using Wi-Fi connectivity.
• Access your phonebook, multimedia files, all tools
and applications.
• View and modify your profile settings.

SETTING UP AND USING LOCK SCREEN
You must lock your phone to protect it from unauthorized
access.
• From Home screen, tap on System settings or
select Menu > Settings (
).
• Scroll down and select Security (
) , located
under Personal settings.
• Select Screen lock and select one of the following
options to configure phone:

• None: Disables the screen lock.
• Swipe: When the screen is locked, slide your
finger from bottom to top to unlock it.
• Pattern: When enabled, enter you own pattern.
When the phone is locked, unlock it using the
pattern. When the phone screen is locked, you
can answer an incoming call, without unlocking
the screen.
• PIN: When enabled, enter you own PIN value.
When the phone is locked, unlock it using the PIN.
When the phone screen is locked, you can answer
an incoming call, without unlocking the screen.
• Password: When enabled, enter you own
Password. When the phone is locked, unlock it
using the password. When the phone screen is
locked, you can answer an incoming call, without
unlocking the screen.

CHANGING THE WALLPAPER
You can set an image or a photo stored in your phone as
your home screen wallpaper. To change the wallpaper,
select from one of the following Wallpaper collections.
• Long tap on Home screen > Wallpapers. Select
Wallpapers from the pop-up.
• My photos: includes photos and screenshots
taken using the phone’s camera.
• Wallpapers: Tap on System settings > Display
> Wallpapers. It includes images that are preloaded with the phone.

CAPTURING A SCREENSHOT
You can take the screenshot of the current screen and it
is stored in your phone’s photos. To take a screenshot:
1. Ensure that the image to be captured is displayed on
the current screen.
2. Press the Power and Volume down button
simultaneously. The screenshot is captured and
stored in the Photos. A screen Capture (
)
icon is also displayed on the notification bar.

YOUR SONIM XP8

SUGGESTIONS
Your Android device offers suggestions and reminders
about the features and you can easily remove them from
the Settings.
PAY FASTER WITH GOOGLE
You can save payment information to your Google
account for easier online checkout process.
SET DO NOT DISTURB SCHEDULE
You can set your device on Silent mode at certain. You
can add a rule by tapping on Add rule (
)
CHANGE WALLPAPER
You can choose the wallpaper from Live Wallpapers,
Photos and Wallpapers.
USE FINGERPRINT
You can unlock your device using your fingerprint. You
have to register your fingerprint to lock and unlock your
device.
ONBODY DETECTION
Toggle ON Onbody detection to keep your device
unlocked while it’s on you. It uses accelerometer and
other sensors to keep your device unlocked when it
detects that the device is carried in your hand, pocket or
bag.

SUGGESTIONS

WIRELESS & NETWORKS SETTINGS
WI-FI
Wi-Fi is a wireless network technology that can provide
Internet access at distance up to 100 feet, depending on
the Wi-Fi router and surroundings.
You can access Internet when you connect your XP8
to a Wi-Fi network. To connect your phone to a Wi-Fi
network;
1. From Notifications or Apps menu, tap on Settings
(
).
2. Select Wi-Fi (
).
3. Set the Wi-Fi to ON position located under
Wireless & networks settings.
A list of Wi-Fi access points present within your
phone’s accessible range are displayed.
4. Select your preferred network. Enter the WEP/
WPS/WPA key (if it is a secured network) and
select Connect. To verify the password before
connecting, enable Show password.
It is always recommended to make your
Wi-Fi network connection secure and also to
connect your phone to a secure network.
CONNECT TO NETWORK
1. Touch and hold the network from the list.
2. Enter the password on the prompted window.
3. Select Connect to network and get connected to
the network.
MODIFY NETWORK
1. Long press on connected network.
2. Select Modify network. You can change the
network password. The other network setting
details such as Advanced options, Proxy, IP
settings can be updated.
3. Select Save to save the changes.
FORGET NETWORK
1. Touch and hold the connected network.
2. Select Forget network.
The selected network gets disconnected and
displayed in the Wi-Fi list.
If you have to get connected to the same network,
enter password.

MANAGING WIRELESS & NETWORKS SETTINGS

WRITE TO NFC TAG
1. Touch and hold the connected network.
2. Select Write to NFC tag.
3. Enter the password to set up Wi-Fi NFc tag.
ADVANCED
On the Wi-Fi screen, tap Option (
following options are displayed:

) > Advanced. The

• Install certificates: You can browse a certificate for
installation.
• Wi-Fi Direct: Select Option key > Searching to
search for the peer devices and also select Rename
device to rename the device.
• WPS Push Button: Press the WPS Push Button in
your router, when prompted.
• WPS Pin Entry: Enter the given PIN number on your
Wi-Fi router.

BLUETOOTH
Bluetooth is a short-range wireless communication
technology used to communicate between the devices
over a distance of about 8 meters.
Using Bluetooth, you can perform the following tasks:
• Transfer media files and contacts between mobile
devices connected using Bluetooth.
• Access Internet through a Bluetooth device.
• Use Bluetooth connected headphones for playing
media file.
PAIRING A BLUETOOTH DEVICE
To activate Bluetooth and pair your XP8 phone with other
Bluetooth devices:
1. From the Notifications or Apps menu, tap on
Settings (
).
2. Enable Bluetooth located under Wireless &
networks settings.
3. Tap on Bluetooth (
) and turn on Bluetooth.
Available devices are listed.
4. Tap on Option ( ) > Refresh to view more
available devices. A list of accessible Bluetooth
devices are displayed.
5. Tap on your preferred device.
6. Select Pair in your device after comparing the
pairing codes between your device and the other
device.
The device is displayed in Paired devices list.

RENAME THIS DEVICE

3. Turn on Airplane mode.

1. From the Bluetooth screen, tap on Option ( ) >
Rename this device to rename the selected device.
2. Enter the name and tap on RENAME.
SHOW RECEIVED FILES
From the Bluetooth screen, tap on Option (
received files to view the received files.

) > Show

The received files are listed.
CARKIT AUTO-PAIRING
1. From the Bluetooth screen, check Option ( ) >
CarKit Auto-Pairing.
2. Select Yes as phone automatically connects to
the carkit on connecting to dock.

DATA USAGE
Data usage refers to the amount of data utilized by your
phone during data transfers through the Internet. The
data usage charges are dependent of the wireless plan
provided by your service provider.
To monitor your data usage, adjust your data usage
settings.
1. From Notifications or Apps menu, tap on Settings
(
).
2. Tap on Data usage (
), which is located under
Wireless & networks settings.
3. Under Usage, you can view the data usage for a
particular time frame.
4. Turn on Data saver to access unrestricted data.
5. Select Wi-Fi > Wi-Fi data usage to check the
data usage for a particular time frame.
6. Tap on Network Restrictions to view the metered
networks listed.

MORE
AIRPLANE MODE
When your phone is set in airplane mode, network
connectivity or mobile data connectivity is disabled.
But you can access your camera, media files and other
features that do not require mobile data connectivity.
To activate airplane mode:
1. From Notifications or Apps menu, tap on Settings
(
).
2. Tap on More located under Wireless & networks
settings.

MANAGING WIRELESS & NETWORKS SETTINGS

NFC
When NFC (Near-Field Communication) is a set of
communication protocols that enable two electronic
devices one of which is usually a portable device such as
a smartphone, to establish communication by bringing
them within 4 cm of each other.
1. From Notifications or Apps menu, tap on Settings
(
).
2. Tap on More located under Wireless & networks
settings. Turn on NFC to allow data exchange
when the phone touches another device.
ANDROID BEAM
1. From Notifications or Apps menu, tap on Settings
(
).
2. Tap on More located under Wireless & networks
settings. Turn ON to beam app content to another
NFC capable device by holding the devices close
together.
WI-FI HOTSPOT
When you setup your phone as a Wi-Fi hotspot, you can
connect other devices to this phone through Wi-Fi and
access the Internet.
1. From Notifications or Apps menu, tap on Settings
(
).
2. Select More located under Wireless & networks
settings.
3. Select Tethering & portable hotspot.
4. Select Set up Wi-Fi hotspot to set up a mobile
hotspot.
5. Enter Network name, Security details and
Password. Select Save.
BLUETOOTH TETHERING
When the Bluetooth Tethering is activated, you can share
your phone’s Internet connection with the other Bluetooth
paired devices.
1. From Notifications or Apps menu, tap on Settings
(
).
2. Select More located under Wireless & networks
settings.
3. Tap on Tethering & Portable hotspot.
4. Enable Bluetooth Tethering.

VPN
1. From Notifications or Apps menu, tap on Settings
(
).
2. Select Wireless & Networks > More > VPN.
3. Tap on the icon (
) to add a new VPN profile.
4. In Edit VPN profile screen, enter the Name, Type
(select from the drop-down list), and the server
address.
5. Enter Username and password.
6. Select Save.
CELLULAR NETWORKS
1. From Notifications or Apps menu, tap on Settings
(
) > Wireless & networks settings > More >
Cellular network >
• You can use mobile data services such as web
browsing and other services over the cellular
network.
• Turn on Data Roaming to have a network
connectivity when you are in a roaming network out
of your country.
• Tap on Preferred network type and the following
options are displayed:
• LTE/WCDMA/GSM
• WCDMA/GSM
• WCDMA only
• GSM only
• Turn on Enhanced 4G LTE Services.
You can use advanced communication services
where ever it is available.
• Access Point Names: Tap on Access Point
Names (APN) to view and edit the network access
points. Tap Add network (
) to add a new access
point.
• Network operators: Tap on Network operator to
view and modify your network operator from the list
of available networks.
NETWORK SETTINGS RESET
1. From Notifications or Apps menu, tap on Settings
(
).
2. Select Wireless & Networks > More > Network
settings reset.
3. Select RESET SETTINGS.
It reset all the network settings including Wi-Fi,
Cellular data, Bluetooth, and NFC.

MANAGING WIRELESS & NETWORKS SETTINGS

MANAGING DEVICE SETTINGS
DISPLAY
1. From Notifications or Apps menu, tap on Settings
(
) > Device > Display (
).
2. Set one of the following options to configure your
phone’s display:
• Brightness level:
• Adaptive Brightness: Set the brightness of the
phone display. This also optimizes the battery
power consumed.
• Show network operator: If enabled, shows
network name on the status bar.
• Wallpaper: Set the wallpaper for your home screen.
You can select from one of the following wallpaper
collections:
• Live Wallpapers: Includes photos which are
available online.
• Photos: Includes photos and screenshots taken
using the phone’s camera.
• Wallpapers: Includes images that are pre-loaded
with the phone.
• Sleep: Set the sleep time so that the screen
brightness is turned down after specified time of
phone inactivity. This setting also optimizes the
battery power.
• Screen saver: You can set any of the application as
a screen saver.
• Ambient Display: If enabled, the screen display will
be active when you receive a notification.
• Font size: Set the font size of the text displayed in
the screen.
• Display size: You can set the items on your screen
smaller or larger. Some apps on your screen might
change position.
• One handed operation: If enabled, you can use
one hand to dial a number or unlock the device.
• When device is rotated: You can either rotate the
contents of the screen or stay in potrait view.
• Cast: You can cast your screen from your device.
Connect your device to the same Wi-Fi network as
your Miracast™ or TV. Tap on Option ( ) > check
the box next to Enable wireless display.

NOTIFICATIONS
1. From Notifications or Apps menu, tap on Settings
(
) > Device > Notifications (
).
2. Tap on All apps drop-down list.
3. You can set the notification on the following rules:
• All apps
• Blocked

MANAGING DEVICE SETTINGS

• Shown silently
• No sensitive content on lock screen
• Never shown on lock screen
• Overrides Do Not Disturb
4. Tap on Settings. The following options are
displayed:
• Pulse LED light
• Flash notification alert
• On the lock screen

SOUND
1. From Notifications or Apps menu, tap on Settings
(
) > Device > Sound (
).
2. Media volume: Adjust the volume as per your
requirement.
3. Alarm volume: Adjust the alarm volume as per
your requirement.
4. Ring volume: Adjust the ring volume as per your
requirement.
5. Also vibrate for calls: Enable this option to set
the device on vibrate during calls.
6. Increase ringtone: Enable this option to increase
the ringtone.
7. Hac mode: Enable this option to make your
device hearing aid compatible.
8. FENS: Enable this option to reduce the noise
cancellation.
9. Do not disturb:
• Priority only allows:
• Alarms: Enable alarms.
• Reminders: Enable this option to set the
reminders.
• Events: Enable this option to pop-up th events.
• Messages: You can set the priority for the
messages based on From anyone, From
contacts only, From starred contacts only, and
None.
• Calls: You can set the priority for the calls based
on From anyone, From contacts only, From
starred contacts only, and None.
• Repeat callers: Enable this option allow a person
to call for the second time within a 15 minutes
period.
• Automatic rules: You can add a new rule for Event
or Time.
• Block visual disturbances:
• Block when screen is on: Prevents notification
from popping on the screen.
• Block when screen is off: Prevents notifications
from turning on the screen or pulsing the
notification light.

10. Phone ringtone: Select the required ringtone
from the list and tap on OK to set as the ringtone.
11. Default notification ringtone: Select the
required notification ringtone from the list and tap
on OK to set as the ringtone.
12. Default Alarm ringtone: Select the required
alarm ringtone from the list and tap on OK to set
as the ringtone.
13. Emergency Broadcast:
• Emergency alert settings:
• Show extreme threats: Check this option to
display alerts for extreme threats to life and
property.
• Show severe threats: Check this option to get
the severe threats to life and property displayed.
• Show AMBER alerts: Check this option to get
the child abduction emergency bulletins.
• Turn on notifications: When checked,
emergency alert broadcast are displayed.
• Alert reminder: You can set the alert reminder for
the following time frame: Once, Every 2 minutes,
Every 5 minutes, Every 15 minutes, and Off.
• Speak alert message: Check this option to
use text-to-speech to speak emergency alert
messages.
• Vibrate: Check this option to set the device on
vibrate during alert.
• Emergency notification preview: Plays a sample
emergency alert tone.
ETWS Settings:
• Show ETWS test broadcasts: Display test
broadcasts for earthquake, tsunami warning
system.
• Settings for Brazil (Show channel 50
broadcasts): Channel 50 is used in Brazil for area
update information when this option is checked.
• Settings for India (Show channel 60 broadcast):
Channel 60 is used in India for operator specific
information when this option is checked.
14. Other sounds: Turn ON the following options to
get the sound:
• Keypad sounds
• Dial pad tones
• Screen locking sounds
• Touch sounds
• Vibrate on tap
15. Cast: You can cast your screen from your device.
Connect your device to the same Wi-Fi network
as your Miracast™ or TV. Tap on Option ( ) >
check the box next to Enable wireless display.

MANAGING DEVICE SETTINGS

APPS
1. From Notifications or Apps menu, tap on Settings
( ) > Device > Apps (
).
2. Select All apps drop-down list. You can select
any of the following options:
• All apps
• Enabled
• Disabled
3. Select the required app from the list. Open the
app and select FORCE STOP.
4. On the Apps screen, tap on Options ( ). The
following options are displayed:
• Show system
• Reset app preferences
5. Tap the icon ( ) on Apps screen. Configure
apps window is displayed. The following options
are displayed:
• App permissions: The list of apps with the
permissions are displayed.
• Default: The assigned default apps are displayed.
• Advanced: Displays the list of Special access.

USB POWER SAVING
1. From Home screen or App screen, tap on Settings
(
) > Device > USB Power Saving ( ).
2. Automatic Power ON: If enabled, the device
gets automatically power ON when the USB is
connected.
3. Automatic Power OFF:
• Automatic Power OFF: If enabled, the device
gets automatically power OFF at the set time.
• Power off device at: If you enable Automatic
power off, this option will be active. You can set
the time for the device to be power off.
• Automatic power OFF: If this is enabled, upon
USB disconnection, the device is power off after
the set hours.
• On USB disconnect, power off: You can set the
hours for the device to be powered off once the
USB is disconnected.

STORAGE
1. From Notifications or Apps menu, tap on Settings
(
) > Device > Storage (
).
2. On Internal shared storage, the following options
are displayed with memory used for each app:
• Shows the used memory
• Apps
• Images
• Videos
• Audio

• System
• Other
• Cached data
• Explore
3. Tap on More ( ) > Storage Cleanup. You can
clean the following junk files:
• Cache junk
• Residual junk files
• Obsolete apks
Select the above files and tap on CLEAN JUNK.

BATTERY
1. From Notifications or Apps menu, tap on Settings
(
) > Device > Battery ( ).
2. Set the Battery saver ON by selecting the option
given for Turn on automatically:
• Never
• at 5% battery
• at 15% battery
Battery saver turns off automatically when
your device is charging.
You can also view the battery usage data.
3. Enable Show battery percentage to view the
battery level percentage inside the status bar.
4. Tap on Use since last full charge > Screen. The
following options are displayed:
• Adjust power use: You can adjust the screen
brightness and screen timeout.
• Use details: The details such as Time on and
Computed power use are displayed.
5. On the Battery screen, tap on Refresh icon ( )
to refresh the battery level percentage.
6. On the Battery screen, tap on Option ( ) >
Battery optimization. From the drop-down list,
you can select All apps or Not optimized apps.
7. On the Battery optimization screen, tap on
Option ( ) > Reset app preferences.

MEMORY
1. From Notifications or Apps menu, tap on Settings
(
) > Device > Memory ( ).
2. Go to Memory and select the time from the dropdown list. You can view the applications usage
based on the set time frame.
3. Select Memory used by apps to check the
memory used for each application for the set time
frame.

MANAGING DEVICE SETTINGS

USERS
1. From Notifications or Apps menu, tap on Settings
(
) > Device > Users ( ).
2. Tap on You (owner). Change the Profile info and
tap on OK.
3. Tap on Guest > Settings ( ) and enable Turn
on phone calls.
4. Tap on Add user ( ). You can set up a new
user. You have three users listed: You (owner of
the device), New user, and Guest.
5. Tap on Lock screen settings.
• Add users: Turn on this option to add user when
the device is locked.
• Emergency information: Tap on Info tab and enter
the following details. These details belongs to the
owner of the device:
• Name
• Address
• Blood type
• Allergies
• Medications
• Organ donor
• Medical notes
Tap on Contacts > Add contact (
). Choose
a contact from the phonebook to set as a
emergency contact.

TAP & PAY
1. From Notifications or Apps menu, tap on Settings
(
) > Device > Tap & pay (
).
2. Tap on Payment default and select Google Pay.
3. Tap on Use default and select either one of the
options as per your requirement:
• Except when another payment app is open
• Always
4. Tap on Option ( ) > How it works to know more
about the feature’s functionality.

GESTURES
1. From Notifications or Apps menu, tap on Settings
( ) > Device > Gestures ( ).
2. Turn on Jump to Camera to quickly open
camera. Press the power button twice. This works
from any screen.
3. Enable Toggle Torch to quickly toggle torch,
double-shake the device twice.

MANAGING PERSONAL SETTINGS
LOCATION
You can enable and configure the Location settings.
1. From Notifications or Apps menu, tap on Settings
(
) > Personal.
2. Select Location (
). Enable and modify
required location settings.
3. Set the Mode to one of the following options:
• High accuracy: uses AGPS, Wi-Fi, mobile
networks, and other sensors to get the highestaccuracy location for your device. It uses location
help to estimate your location faster and more
accurately.
• Battery saving: allows your device to estimate
your location using low battery-intensive location
sources, such as Wi-Fi and mobile networks. It
uses location help to estimate your location faster
and more accurately.
• Device only: allows your device to estimate
your location using GPS only. It uses the satellite
information to provide location information. This
mode may use more battery power and take
longer time to determine your location.
4. Under Location services, the following options
are displayed:
• Accelerated Location: Tap on Agree to improve
location performance and battery saving.
• Google Location History: Turn ON the location
history:
• This device: Turn on to view the last reported
location date.
• Other devices on this account: The other
devices which are connected via Bluetooth are
listed here and the date of the last location is also
reported.
• Tap on Manage Timeline to manage the time
based on your location history.
• Google Location Sharing: On Location Sharing
screen, tap on Share your real-time location
button (
). The following options are displayed:
• For 1 hour: You can increase or decrease the
time to share your real-time location. Minimum
time is 15 minutes and the maximum is three
days.
• Until you turn this off: If you enable this option,
until you turn it ON, you cannot share your realtime location.
• Select People: Turn ON this option to share your
real-time location details to the selected people
from your contacts.

MANAGING PERSONAL SETTINGS

• Messaging: Turn ON this option to share your
real-time location details. A link is created and
new message window is displayed. You can
selecte the recipient and send the message.
• More: You can share your real-time location
details through the following ways: Messaging,
Bluetooth, Copy to clipboard, Save to Drive,
Gmail, Facebook, Messenger and SMS.
• On Location Sharing screen, tap on More ( )
and the following options are displayed: Location
Settings, About and Help.
5. Check the option Use assisted GPS to use server
to assist GPS. Uncheck to reduce the network
usage.
6. You can view the apps which have requested
location recently under Recent location
requests.
7. On Location screen, tap on More ( ) >
Scanning. The following options are displayed:
• Wi-Fi scanning: Turn ON this option to improve
location by allowing system apps and services to
detect Wi-Fi networks at any time.
• Bluetooth scanning: Turn ON this option to
improve location by allowing system apps and
services to detect Bluetooth devices at any time.

SECURITY
You can activate and protect your phone from
unauthorized access by configuring the security settings.
1. From Notifications or Apps menu, tap on Settings
(
) > Personal > Security (
).
2. Select Device security > Screen lock and select
one of the following options to configure the
phone:
• None: Disables the phone lock.
• Swipe: When the phone is locked, swipe the screen
upwards to unlock it.
• Pattern: You can unlock the device using the
pattern.
• PIN: When enabled, enter you own PIN value. When
the phone is locked, unlock it using the PIN.
• Password: When enabled, enter your own
password. When the phone is locked, unlock it
using the password.
When the phone is locked, you can answer an
incoming call, without unlocking the phone.
Tap on Settings (
displayed:

) and the following options are

• Make pattern visible: You can toggle this option
to make the pattern visible.
• Automatically lock: When the security is set
25

to pattern/PIN/password, you can set any of
the following time frame to lock the device
automatically: Immediately, 5 seconds, 15
seconds, 30 seconds, 1 minute, 2 minutes, 5
minutes, 10 minutes, and 30 minutes
• Power button instantly locks: Power button
instantly locked when this option is toggled.
• Lock screen message: You can enter the
message and the same is displayed on the screen
when the phone is locked.
• Fingerprint: User can set Fingerprint to secure the
device.
• Smart Lock: Keep your device unlocked in the
following scenarios:
• On-body detection
• Trusted places
• Trusted devices
• Trusted face
• Voice Match
On Smart Lock screen, tap on Option ( ) > How it
works. The information on Smart lock is displayed.
Tap on Help and the Google support window
is displayed. You can check for the required
information.
3. Encryption: By default, the phone is already
encrypted.
4. Privacy: Select SafeGuard to lock a particular
application.
5. SIM card lock: Select Set up SIM card lock to
view the SIM settings.
• Lock SIM card: You can set required PIN to use the
phone.
• Change SIM PIN: You can change the SIM PIN.
6. Enable Make password visible option to view the
password characters.
7. Device administration:
• Device administrators: You can view or deactivate
the device administrator.
• Unknown sources: When enabled, it allows
installing the apps from unknown sources.
8. Credential storage:
• Storage type: Displays the storage type.
• Trusted credentials: You can view and verify the
system and user certificates.
• User credentials: You can view and modify stored
credentials.
• Install from SD card: You can view and install new
user certificates from SD card.
• Clear credentials: You can remove all certificates.
9. Advanced:
• Trust agents: To use this option, a screen lock
should be set.
MANAGING PERSONAL SETTINGS

• Screen pinning: Turn on to use screen pinning to
keep the current screen in view until you unpin.
• Apps with usage access: Select the app and
select center key to enable/disable the Permit
usage access.

ACCESSORIES
1. From Notifications or Apps menu, tap on Settings
(
) > Personal > Accessories (
).
2. Tap on CSM Settings.
3. Turn on CSM settings to select any application to
get CSM events.
4. You can also register CSM application.

PROGRAMMABLE KEYS
You can asisign any application to the programmable
key.
1. From Notifications or Apps menu, tap on Settings
(
) > Personal > Programmable keys (
).
2. You can program any application for the following
keys:
• Select PTT Key app
• Select YELLOW Key app
• Select ALARM Key app

ACCOUNTS
1. From Home screen or App screen, tap on Settings
(
) > Personal > Accounts (
).
2. Tap on Add account (
).
3. You can add different accounts to your account.
4. Tap on Option ( ) and check Auto-sync data to
sync the data automatically.

GOOGLE
1. From Notifications or Apps menu, tap on Settings
(
) > Personal > Google (
).
2. Under My Account, the following options are
displyed:
• Sign-in & security: You can sign-in to your Google
account and perform security check.
• Personal info & privacy: Your personal information
such as name, photo, Email, and Phone number
are displayed. You can do the privacy check.
• Account preferences:
• Payments: You can review your purchase history
and the payment methods used are stored in your
account in Google payments center.
• Other preferences: You can set the Language.
You can view the Google Drive storage usage. You
can also delete individual Google services like Gmail

from your account in Delete Google services.
3. You can view different services under Services.
4. Tap on Option ( ) and the following options are
displayed:
• Clear app data
• Usage & diagnostics
• Open source licenses
• Show debug items
• Help & feedback

LANGUAGES & INPUT
You can set the phone’s language to any of the
languages displayed in the language list.
1. From Notifications or Apps menu, tap on Settings
(
) > Personal > Langauages & input (
).
2. Tap on Languages and select any language from
the list as your preferred language.
• Default language: You can set English as a default
language.
• Add a language: The following languages can be
set as a Suggested language:
• English (India)
• English (XA)
• Français (Canada)
All the menu items and user feedback messages will
get displayed in the set language.
• All languages: All the languages are listed. You can
select any of the required language and it is added
to the list.
• Search: Tap on Search icon (
) to search a
lanuage.
3. Tap on Spell checker. Turn On the Spell
checker.
• Languages: Set English as System languages or
select any other language from the list.
• Default spell checker: You can select either Indic
English spell checker or Google spell checker for
spell checking.
4. Personal Dictionary: The default keyboard input
language is set to English (US)/Latin Spanish. This
cannot be modified. You can add a custom word
and shortcut also to the personal dictionary.
5. The following options are displayed under
Keyboard & input methods.
• Virtual keyboard:
• Google keyboard: You can use Google
keyboard which is multilingual typing.
• Google voice typing: You can use Google voice
typing for entering the text instead of using the
keyboard.
• Manage keyboard: You can enable different

MANAGING PERSONAL SETTINGS

keyboards.
• Physical keyboard:
• Show virtual keyboard: Enable this option to
keep it on screen while physical keyboard is
active.
• Keyboard shortcuts helper: Displays available
shortcuts.
6. The following options are displyed under Speech.
• Text-to-speech output: The Preferred engine is
set to Google Text-to-speech engine.To change
the Google Text-to-speech engine settings, tap on
Settings (
) provided next to the engine.
• General:
• Tap on Speech rate to set the speech input rate
to a comfortable speed.
• Tap on Pitch to set the pitch rate.
• Reset speech rate: Reset the speed at which the
text is spoken to normal.
• Reset speech pitch: Reset the pitch at which the
text is spoken to default.
• Listen to an example: Play a short demonstration
of speech synthesis.
• Default language status: Displays the language
set for speech output.
7. Under Mouse/trackpad, the following option is
displayed:
• Minimize or Maximize the Pointer speed as per
comfort level.

BACKUP & RESET
If you need to replace your device or erase its data,
you can restore your data for any accounts that were
previously backed up.
To backup your data,
1. From Notifications or Apps menu, tap on Settings
(
) > Backup & reset (
).
2. Tap on Back up my data. Turn ON to
automatically back up device data and app data
remotely.
Without SD card, the user cannot take
device back-up.
3. Tap on Backup account. You can set a backup
account. Tap on Add account (
) to add a new
account.
4. Turn on Automatic restore to reinstalling an
application, restore backed up setting and data.
5. Factory data reset: Tap on Factory data reset
to erase all data from your phone’s internal
storage, including
• Your Google account
27

• System and app data and settings
• Downloaded apps
• Music
• Photos
• Other user data
You are currently signed into the following accounts:
• Personal:
• Google account
• Other Third party applications
• Tap on RESET PHONE to reset the device.
A message is displayed; Erase all your personal
information and downloaded apps? You can’t
undo this action.
• Tap on ERASE EVERYTHING to erase all the data.

MANAGING PERSONAL SETTINGS

MANAGING SYSTEM SETTINGS
DATE & TIME
You can set and display the date and time on the phone.
You can also select the display format.
1. From Notifications or Apps menu, tap on Settings
(
) > System > Date & time (
).
2. Select the following options to configure phone:
• To synchronize the date and time with the network
provided time, enable Automatic date & time.
• To synchronize the time zone with the network
provided time zone, enable Automatic time zone.
• To set the date manually, select Set date. Scroll and
select the date, month and year. Tap on OK.
• To set the time manually, select Set time. Scroll and
select the hour and minute. Tap on OK.
• To set the time zone, select Select time zone.
Scroll and select your time zone.
• To set the clock to 24-hour format enable Use
24-hour format. By default, the phone is set to
12-hour format.

ACCESSIBILITY
You can make websites and applications more
accessible to people with disabilities when they are using
mobile phones and other devices.
1. From Notifications or Apps menu, tap on Settings
(
) > System > Accessibility (
).
2. The following options are displayed under
Services:
• SCOUT by AetherPal: Enable the privacy feature
of Remote Management Service by moving the
toggle to ON.
• Talkback: When Talkback is enabled, it helps
vision-impaired users interact with their devices.
It uses spoken word, vibration and other audible
feedback to let you know what is on your screen.
• Select to Speak: When Select to Speak is on, you
can tap specific items on your screen to hear them
read aloud.
• Switch Access: Turn on to let people with motor
impairments control phones and tablets using one
or more switches. Use switches to select items,
scroll, enter text, and more.
3. Select System.
• Captions: When Captions is ON, you can set the
following options under Standard options:
• Language
• Text size

MANAGING SECURITY SETTINGS

• Caption style
• Magnification gesture: You can set to ON to
perform these gestures on the device screen:
Zoom, Drag and Pinch
• Font size: You can set the font size from smaller to
bigger and see the preview of the same.
• Display size: You can set the items on your screen
smaller or larger.
• Click after pointer stops moving: Turn on to set
the delay before click.
• High contrast text: If this option is enabled, you
can see the text changes into the contrast colors.
• Power button ends call: Turn on to enable the call
ending using the power button.
• Press Home wake up: Turn on to make the home
screen wake up on press.
• Auto-rotate screen: Turn on to set auto-rotate
screen ON.
• Speak passwords: Turn on to unlock the device
using the speaking password.
• Large mouse pointer:
• Mono Audio: Enable Mono audio to combine the
channels when playing audio.
• Accessibility shortcut: Turn on to quickly activate
accessibility features.
• Text-to-speech output:
• Preferred engine: The preferred engine is set.
• General: You can adjust the Speech rate and
Pitch. Reset the speech rate and speech pitch.
You can demonstrate a speech synthesis. English
is set as default language status.
• Touch & hold delay: You can set the delay time as
Short, Medium, and Long.
• Gesture support: Turn on and waive your hand
to accept or reject a call. Swipe down for bringing
down notification bar and vice versa.
4. Select Display.
• Color inversion: If this is enabled, displayed colors
are inverted and may affect the performance.
• Color correction: Turn on make the color
correction.

PRINTING
1. From Notifications or Apps menu, tap on Settings
(
) > System > Printing (
).
2. You can install the printer and print the required
photo or document.

ABOUT PHONE
1. From Notifications or Apps menu, tap on Settings
(
) > System > About phone (
).
2. Go to Software Update and Check for Updates.
If there is any updates, it starts updating.
3. The following information is displayed:
• Status
• Legal Information
• Model
• Processor info
• Android version
• Android security patch level
• Baseband version
• Kernel version
• Hardware version
• Build number

MANAGING SYSTEM SETTINGS

MANAGING CONTACTS

SENDING A MESSAGE FROM CONTACTS

You can use the phonebook to maintain phone numbers
of your contacts. This feature enables you to add, dial
phone numbers and send SMS and MMS messages.

You can send SMS and MMS messages to the contacts.

To access the contacts, from Apps screen, select
Contacts (
). The contacts saved in the phonebook
are displayed.

ADDING NEW CONTACT FIRST TIME
After inserting the SIM, when you switch ON the device
for the first time and there are no contacts added in the
device or SIM.

1.
2.
3.
4.

From App menu, tap on Contacts (
).
Scroll to the required contact and tap and open it.
Tap on Messages (
).
The Messages screen is displayed. Enter the
message.
5. Tap on Attach (
) to attach any of the following:
• Smileys
• Stickers
• Camera
• Location
• Audio
6. Tap on SMS (
) to send the message.
If you attach a media file or a contact to your
SMS message it is converted to an MMS
message automatically.

Add New contact:
• Tap on Set up my profile on Contact display
window. Add the device owner’s profile details.
Enter all the details and tap on the check mark
(
). It is displayed as ME.
• Tap on Add New Contact (
). Enter all the details
and tap on the check mark (
).

ADDING A NEW CONTACT
1. From App menu, tap on Contacts (
).
2. To add a new contact, tap on Phone (
) on the
home screen, tap on Dial pad (
) and dial the
required number.
3. Tap on Create new contact (
) and Add to a
contact screen is displayed. Enter all the details
and tap on check mark (
). The contact is
added to the phonebook.

MENU OPTIONS
On the Contacts screen, tap on Options ( ) to view the
menu options. Following are the menu options:
CONTACT TO DISPLAY:
You can display the contacts in one of the following
ways:
• All contacts: When this option is selected, all the
contacts are displayed.
• Phone: Select Phone from the list. The contacts
which are stored in the Phone are displayed.
• SIM Card: Select SIM Card from the list.All the
contacts which all are saved in SIM that are
displayed in contact application.
• Google: The contact which are synced with your
gmail ID are displayed.
• Customize: You can customize the contacts to be
displayed.

VIEWING CONTACT DETAILS
1. From App screen, tap on Contacts (
).
2. Tap on the required contact to view the contact
details.

EDITING THE CONTACT DETAILS
1. From App screen, tap on Contacts (
).
2. Scroll to the required contact and tap on the
contact to view details.
3. Tap on the Edit ( ) which is present on top right
corner
4. Edit the required details. Tap on check mark
(
) to save the details.

MANAGING CONTACTS

IMPORT/EXPORT:
IMPORT FROM .VCF FILE
1.
2.
3.
4.

From App screen, tap on Contacts (
).
Select Option ( ) > Import/export.
Selcet Import from .vcf file.
Tap on the option and you can view the different
destinations to save the imported .vcf files.
5. Select the destination.
The contact is imported to the list.

account.
• Bluetooth: Send the contact details to a
Bluetooth device paired with your phone. Select
the Bluetooth device to share the contact.
• Android Beam: You can share the contact via
Android Beam by selecting another device which
is listed in your device.
• Messaging: Send the contact details as a
multimedia message to any mobile phone.
• Save to Drive: You can share the contact and
save it in the Drive in a selected folder which is
synced with your PC.
Tap on Save to save the contact in the Drive.

If the device has only one vcf file, it is
imported without any selection window.
IMPORT FROM SIM CARD
1. From App screen, tap on Contacts (
).
2. Select Option ( ) > Import/export.
3. Select Import from SIM card.
The list of contacts stored in your SIM card are
displayed.
4. Tap on the contact to be moved to the phone.
5. A confirmation message is displayed. Tap on
check mark (
) to confirm.
The contact is imported to the Particular selected
option
EXPORT TO SIM CARD
1.
2.
3.
4.

From App screen, tap on Contacts (
).
Tap on Options ( ) > Import/export.
Select Export to SIM card.
Tap on the contact to be exported from Phone to
SIM card.
5. A confirmation message is displayed. Tap on
check mark (
) to confirm.
The contact is exported to the SIM Card.
EXPORT TO .VCF FILE
1. From App screen, tap on Contacts (
).
2. Select Options ( ) > Import/export.
3. Select Export to .vcf file.
Phonebook screen is displayed. Tap on the contact
to select it.
4. Tap on OK.
A message is displayed for the location, where the
.vcf file to be saved.
5. Tap on Save.
The .vcf file is exported to the selected destination.
SHARE ALL CONTACTS
You can send contact information in two ways:
1. From App screen, tap on Contacts (
).
2. Select Options ( ) > Import/export.
3. Phonebook screen is displayed. Tap on the
contact to select it.
4. Tap on OK.
5. You can use one of the following options to share
the required contact:
• Gmail: You can share the contact via your Gmail

MANAGING CONTACTS

BLOCKED NUMBER
You will not receive any calls or text messages from the
blocked numbers.
1.
2.
3.
4.

From App screen, tap on Contacts (
).
Tap on Options ( ) > Blocked numbers.
Tap on ADD A NUMBER.
Enter the number to be blocked and tap on Block.
The number is blocked and you do not receive any
call or message from that number.

MANAGE ACCOUNTS
1.
2.
3.
4.

From App screen, tap on Contacts (
).
Tap on Options ( ) > Manage accounts.
Tap on Add account (
) to add a new account.
Tap on Options ( ) Check Auto-sync data.

SETTINGS
You can set the sort list to view the contacts and also the
first or last name of the contact to be displayed first.
1. From App screen, tap on Contacts (
).
2. Select Options ( ) > Settings. Set the following
options:
• Sort by: Sort the contact names by first name or
last name.
• Name format: Set the contact display name to first
name first or last name first.
• Default account for new contacts: You can select
your phone or mail id and SIM1/SIM2 as a default
account whenever a new contact is added.
• About Contacts: The following information is
displayed:
• Build version
• Open source licenses
• Privacy policy
• Terms of service

MERGE CONTACTS
1. From App screen, tap on Contacts (
).
2. Select Options ( ) > Merge contacts.
Contacts are merged.

SEARCHING A CONTACT

5. You can share the favorite contact using following
apps:
• Gmail
• Bluetooth
• Messaging

ADDING GROUPS

1. From App screen, tap on Contacts (
).
2. Tap Search (
) and enter the first few letters/
numbers of the contact name/phone number to
be searched.
All the contacts containing the searched text are
displayed.

1. From App screen, tap on Contacts (
).
2. On Groups tab, tap on Add contact (
).
3. You can add the contacts under different groups:
• Coworkers
• Family
• Friends

DELETING A CONTACT
1. From App screen, tap on Contacts (
).
2. Scroll to the required contact and long tap on the
contact.
3. Check the box next to the contact which has to
be deleted.
4. Select Options ( ) > Delete.
5. Tap on OK.
The contact is deleted.

SHARING A CONTACT
1. From App screen, tap on Contacts (
).
2. Scroll to the required contact and long tap on the
contact.
3. Check the box next to the contact which has to
be shared.
4. Tap on Options ( ) > Share.
5. Share with options is displayed with different
applications.

ADDING FAVORITES
1. From App screen, tap on Contacts (
).
2. On the Favorites tab, tap on Add contact (
).
You can add a new contact or select the contact
from Frequently Contacted list as Favorite.
The selected contacts gets added as a favorite and is
displayed under the favorite contacts tab.
SHARE FAVORITE CONTACTS
You can share the favorite contacts.
1.
2.
3.
4.

From App screen, tap on Contacts (
Tap on Favorites tab (
).
Tap on Options ( ) > Import/export.
Tap on Share favorite contacts.

MANAGING CONTACTS

MANAGING CALL SETTINGS

CALL HISTORY SCREEN

MAKING A CALL
From Home screen or Apps Menu, tap on the Phone
(
).
The Phone screen with Call history (
and Call Options (
) are displayed.

), Dial pad (

To dial a number use one of the following options:
• Call history: Tap on the call History icon (
). Tap
on the Phone icon (
) beside the contact or tap
on the contact, and tap on the number.
• Dial pad: Tap on the dial pad or when you dial a
number for the first time, tap on MAKE A CALL
to open the dialer. The numeric touch keypad is
displayed. Enter the phone number and tap the
phone icon (
) to make a call.
• Frequently called contacts/numbers: Tap the
specific contact/number from the frequently called/
Received/Missed numbers list to make a call.

DIALING A NUMBER VIA CONTACT
1. From App screen, tap on Contacts (
).
2. Scroll to the contact and tap on the contact. The
contact details are displayed.
3. Tap on the phone icon (
) and a call is initiated.

ADDING CONTACT FROM HOME SCREEN
1. From Home screen or App screen, tap on the Phone
(
). Enter the required number to be dialed.
2. Select Add to contact (
)
3. Select Create new contact (
).
4. In the Add new contact screen, add the name
and other details for the contact.
5. Tap on Check mark (
) to save the contact
details.

VIEWING CALL HISTORY
1. From Home screen or Apps menu, select Phone
(
).
2. Tap on Call History (
).
3. Tap on Option ( ) > Call History.
4. Tap on All to view all the incoming, outgoing, and
missed calls.
5. Tap on Missed to view only the missed calls.

1. From Home screen or App screen, tap on Phone
(
).
2. Tap on Options ( ) > Call History (
).
3. The following options are displayed:
• ALL tab: The call log for today, yesterday and older
period of time are displayed. The call log includes
missed calls, received calls, and dialed calls.
• MISSED tab: The missed call log for today,
Yesterday, and older period of time are displyed.
• Tap on Options ( ). The following options are
displyed:
• Search call log. You can search for the required
call log from the Search tab.
• Clear call history: Tap on Clear call history and
select the requied call log from the list. Selected
call logs are marked with check mark ( ). Tap
on CLEAR. A confirmation message is displayed.
Tap on OK to clear the call log.

DELETING CALL HISTORY
1. From Home screen or App screen, tap on Phone
(
).
2. Tap on Call History (
).
3. Tap on Options ( ) > Call History > again tap on
Options ( ) > Clear call history to delete the call
history.
4. Tap and select the call log to be deleted and tap
on CLEAR.
5. A confirmation message is displayed to delete the
selected call log. Tap on OK to delete the call log.
The selected call log is deleted.

MANAGING CALL SETTINGS
You can change the incoming call ring tone, set phone
to vibrate while ringing and also activate voicemail, and
other settings in Call settings screen.
Your phone uses sounds and vibrations to communicate
with you, including ringtones, notifications, alarms, and
navigation feedback. You can customize any of these
sounds, as well as controlling their volume and the
volume for music, videos, games, and other media.
The following settings are displayed:
DISPLAY OPTIONS
1. From Home screen or App screen, tap on Phone
(
).
2. Tap on Options ( ) > Settings > Display
options.

MANAGING CALL SETTINGS

• Sort by: You can sort the contacts by First name or
Last name.
• Name format: You have two options to display the
contact name:
• First name first
• Last name first
SOUNDS AND VIBRATION
• Phone Ringtone: To change the phone ringtone,
1. From Notifications or Apps menu, tap on Settings
(
).
2. Tap on Device settings > Sound (
) > Phone
ringtone.
3. Select the required ringtone from the list and tap
on OK.
The ringtone is changed.
OR
1. From Home screen or Apps menu, select Phone
(
).
2. Tap on Options ( ) > Settings > Sounds and
vibration.
3. Tap on Phone ringtone.
4. Select the required ringtone from the list and tap
on OK.
The ringtone is changed.
• Also vibrate for calls: If this option is checked,
device is set to vibrate mode when a call is received.
• Dialpad tones: Check this option to set the tone for
the dialpad when numbers are dialed.
• Dialpad tone length: You can set the dialpad tone
length to Normal or Long.
• Call end tone: Check this option to set a tone for
call ending.
QUICK RESPONSES
The quick responses are the messages that can be used
to reject the call with a message.
1. From Home screen or Apps menu, select Phone
(
).
2. Tap on Options ( ) > Settings > Quick
responses.
The list of quick responses are displayed.
3. Tap on the required quick responses from the list
to edit that particular message and tap on OK to
save the message to the list.
4. While an incoming call arrives, touch the message
icon to open a list of quick responses or the
option to write your own message. Touch one of
the messages to send it to the caller immediately

MANAGING CALL SETTINGS

and the call gets disconnected.
5. Tap on Options ( ) > Restore defaults.
SPEED DIAL SETTINGS
With this option, the user can assign a contact to each
key present in the keypad (2 to 9). Long press the keypad
to initiate a call to the assigned contact.
To set the speed dial,
1. From Home screen or Apps menu, select Phone
(
).
2. From Call History screen, tap on Options ( ) >
Settings > Speed dial settings.
3. Assign a contact for each key present in the
keypad (2 to 9). Key 1 is used for voicemail.
4. Long press a particular key to initiate a call to the
assigned contact.
5. You can always replace the contact number for
the assigned key number.
CALLING ACCOUNT
1. From Home screen or Apps menu, select Phone
(
).
2. From Call History screen, tap on Options ( ) >
Settings > Calling account.
Settings:
• Tap on the Operator (if SIM card is inserted only)
and the following options are displayed:
• Voicemail
• Fixed Dialing Numbers
• Turn on video calling
• IMS Settings
• Call forwarding
• Additional settings
• Call barring
• All calling accounts: You can select from which
account calls can be dialed.
• Display duration: If this option is checked, you can
view the call duration in call history.
• Vibrating after connected: Check this option to
vibrate the when the call is answered.
• Turn on proximity sensor: If this option is
checked, during a call, the screen is turned off to
save the power.
• Smart-Divert: If this option is checked, you can
divert the call remotely at any time.

SIP SETTINGS
SIP accounts:
To add a SIP account and configure your incoming and
outgoing preferences:
1. Tap on Calling accounts > SIP settings > SIP
accounts.
2. On SIP accounts screen, tap on Add SIP
account (
) to configure a new SIP account.
3. Enter the following details and tap on Save to
save the account:
• Username: Username to login to SIP account.
• Password: Password to login to SIP account.
• Server: SIP server details.
• Optional Settings: Select to view/modify or
hide optional details such as Authentication
username, Display name, Outbound proxy
address, Port number, Transport type and
Send keep-alive options.
Use SIP Calling:
A dialog is open with the following options:
• For all calls: If this option is selected and when
the phone is connected to Wi-Fi network or mobile
Internet, each dialed call becomes an Internet call.
• Only for SIP calls: If this option is selected, only SIP
call can be dialed

enable screening of outgoing calls. Only calls to
contacts are allowed.
5. Tap on Manage list.
• Manage black list: Add a contact number to be
blocked as a black list
• Manage white list: Add a contact number to be
blocked as a white list.
ACCESSIBILITY
TTY MODE
If you enable TTY mode, hearing-impaired individuals can
send and receive phone calls as text over the phone.
1. In the call settings screen, tap on TTY mode to view
and modify TTY mode settings.
2. Set one of the following options:
• TTY Off: disables TTY mode.
• TTY Full: enables TTY mode for both incoming and
outgoing calls.
• TTY HCO: enables TTY mode only for incoming
calls.
• TTY VCO: enables TTY mode only for outgoing
calls.

Receiving Incoming Calls:
Enable Receive incoming calls to answer incoming
Internet calls.
This might reduce your phone’s battery life.
CALL SCREENING
1. From Home screen or Apps menu, select Phone
(
).
2. From Call History screen, tap on Options ( ) >
Settings > Call screening
3. Tap on Screening incoming calls.
• Screening incoming calls: Check this option to
enable screening of incoming calls.
• Screening incoming call setting: You can set a
rule by selecting any of the following options:
• Allow only contacts
• Block black list
• Allow white list
4. Tap on Screening outgoing calls.
• Screening outgoing calls: check this option to

MANAGING CALL SETTINGS

SENDING MESSAGES AND MAILS
SMS and MMS are convenient and inexpensive means
of communication. You can send a text message to
other people via SMS service. MMS allows you to send
messages by including multimedia content such as
pictures, audio files, video files, and so on.
You can use the Messaging in your phone to send an
SMS and MMS message to other mobile phones or any
other equipment that can receive SMS and MMS.
The MMS feature will be available only if
subscribed from your network operator.

ATTACHMENT
TYPE

DESCRIPTION

Smileys

Attach a smiley from the phone
memory.

Stickers

Attach a sticker from mobile gallery.

Camera

Attach a video file from the phone
memory.

Location

Attach your location details using
the Location mode.

Audio

Attach an audio file from the phone
memory.

To access the message function, from Home screen or
App screen, select Messaging (
).

MANAGING MESSAGE SETTINGS

SENDING SMS/MMS MESSAGE

You can customize the way you want to view and filter
the messages. You can also set the default messaging
application.

You can send SMS and MMS messages to contacts
in your phonebook and to new numbers that are not
present in the phonebook.
1. To create a SMS message, from Home screen or
App screen,tap on Messages (
).
2. Tap on New message ( ).
3. Enter the contact name or the phone number
in To field. On entering an alphabet, contacts
starting and containing the entered alphabet is
displayed. Scroll down to select the required
contact.
4. Enter the message. When you add an attachment,
the message gets automatically converted to a
multimedia message. MMS charges are applied
based on the operator.
5. You can add any multimedia attachment up to
the size of <=1 MB. To add an attachment, tap on
Attach (
). Select the attachment type from the
options in the next step.
6. Browse to a specific folder and select the
multimedia file to be attached

To view and modify the message settings,
1. To edit message settings, from Home screen or App
screen, select Messages (
).
2. Tap on Options ( ) > Settings.
3. View and edit the following settings:
SETTINGS

DESCRIPTION

Default SMS
app

You can set the Messeges as a
default message app.

Notifications

Enable to view Sound and Vibrate
options.

Notification
Sound

Select the ringtone from the list.

Hear outgoing
message
sounds

Enable to hear the sound when a
message is sent.

Vibrate

Enable vibrate alert for incoming
messages.

Your current
country

By default, India is selected.
ADVANCED

Group
messaging

Enable and use MMS to send a
single message when there are
multiple recipients.

Auto-download Enable to download the MMS
MMS
messages automatically.

SENDING MESSAGES AND E-MAILS

Auto-download Enable this option to set the auto
MMS when
download MMS while roaming.
roaming
Use simple
characters

Enable to use simple characters.

Get SMS
delivery
reports

Enable to get the SMS delivery
report.

Wireless alerts

Displays the active alerts in your
area.

SIM card
messages

Manages the messages in the SIM
card located under Text Messages.

Phone number

Displays the SIM number.

DELETING MESSAGES
To delete all the messages,
1. From Home screen or App screen, tap on
Messages (
).
2. Long tap on the message and the message gets
selected. Tap on Delete ( ).
3. A confirmation message is displayed. Tap on
Delete to delete the message.
OR
4. Tap and open the message to be deleted. Select
a particular message and tap on Delete ( ).

SETTING UP GMAIL ACCOUNTS
You have to configure your e-mail account to access
your e-mail box and e-mail services.

Save Draft

Save composed mail as draft.

Discard

Delete the selected email.

Settings

Set the general settings.

4. Enter the message and tap on Send (
).
5. Tap on Attach (
) icon and the following
options are displayed:
• Attach file
• Insert from Drive
The message is sent to the recipient.

READING GMAIL
1. Select Gmail account and tap on the Gmail to
retrieve.
2. To manually retrieve a new mail from Gmail
account, select Settings > Accounts > select a
particular account, go to Option ( ) and tap on
Sync now (
) option.
3. Tap a message to read. The following options are
available when a message is opened:
• Reply all
• Forward
• Add star
• Print
• Delete
• Archived
4. Tap on More ( ) option on the message window
and the following options are displayed:
• Reply all
• Forward
• Add to starred
• Print

SENDING AN E-MAIL FROM POP3/IMAP
ACCOUNT
1. Tap on new Email (
).
2. Enter the mail recipient in To field and subject in
the Subject line in the Compose screen.
3. To add an attachment, tap Option ( ). The
following are the options:
OPTION

DESCRIPTION

Attach Picture

Attach a picture from the phone
memory.

Attach Video

Attach a video from the phone
memory.

Add Cc and
Bcc

Add the recipients in Cc and
Bcc.

SENDING MESSAGES AND E-MAILS

BELL PUSH-TO-TALK SERVICES
Sonim supports Virtual Pre-Load (VPL) mechanism which
is also known as Stub to install the PTT application.

LAUNCHING PTT APPLICATION
To launch the Push-to-Talk application, click on Push-toTalk icon (
) from Application screen.
`

For more information PTT, refer to the link:
https://www.bell.ca/Business/Mobility/Industry-Solutions/PushTo-Talk/Overview.tab

BELL PTT SERVICES

SONIM SCOUT

SUPPORT

Sonim Scout is a solution that allows the user to register
with Sonim and use a number of key enterprise features.

Support tab consists of the following features:
• Chat
• Remote Control
• SonimCare
• Warranty Registration
• Device Information
• Device Help
• Terms of Use
• Contact Sonim Support

Sonim Cloud account required to fully utilize SCOUT
capabilities. For more information, visit http://www.
sonimcloud.com.
To acces Sonim Scout,
On the App screen, tap on Sonim Scout (

SETUP
Setup tab consists of the following features:
• SonimSetupWizard
• SafeGuard

UTILITIES
Utilities tab consists of the following features:
• Contact Transfer
• Sonim BLE Connect

SONIM SCOUT

USING APPLICATIONS
CAMERA
The Sonim XP8 has a rear camera with 12MP fixed focus
for taking pictures. The pictures are saved in Photos.
1. From Home screen or App screen, tap on Camera
(
).
2. Select Camera mode to set the following modes:
• Normal (
): To shoot a picture in normal mode,
tap on soft key to capture the picture. Use Volume
Up and Down key or pinch with fingers to Zoom in
and Zoom out.
• Video (
): Tap on Video button to enable the
video mode and start the recording. You can pause
the recording in the middle by using Pause soft key
(
) symbol.
• Tap on Toggle button (
) to toggle between
ccamera and video mode.
3. On the Camera screen, tap on Option (
) > Settings (
). The following options are
displayed:
• General:
• Store location: You can enable/disable this
option to store the photos in a selected location.
• Face Detection: You can enable/disable this
option that detects human faces so that the
camera can set the focus.
• Storage: The photos are stored in the phone
memory.
• Record Date & Time: The date and time are
displayed on the recorded video or the photos.
• Still Camera:
• Countdown timer: You can set the countdown
timer for the following options: off, 2 seconds, 5
seconds, and 10 seconds.
• Continuous Shot: You can enable/disable this
option to set the camera on continuous shot.
• Selfie Mirror: When this option is enabled, you
can flip the selfie image.
• Picture size: The following picture sizes are
displayed. Select the required size from the
following options: 12M pixels, 8M pixels, 5M
pixels, 3M pixels, 2M pixels, 1M pixels, VGA
• Picture quality: The following options are
displayed: Low, Standard and High
• Redeye Reduction: Enable/disable this option to
reduce having a red-eye effect in photography.
You can get the appearance of red pupil in color
photographs.

USING APPLICATIONS

• Exposure: The following options re displayed: -2,
-1.5, -1, -0.5, 0, +0.5, +1, +1.5, +2
• White balance: This option will change the color
balance in your pictures. The following options
are displayed: Auto, Incandescent, Fluorescent,
Daylight, and Cloudy
• Selfie Flash: You can enable/disable to get the
flash when camera is in selfie mode.
• Shutter Sound: You can enable/disable this
option.
• ZSL: You can enable/disable this option to
continuously take the full sized photos.
• Video Camera:
• Video quality: You can choose any of the
following option to set the video quality: 4k UHD,
HD 1080p, HD 720p, SD 480p, VGA, CIF, and
QVGA
• Video duration: You can set the duration for the
video capturing. The following are the options: 30
seconds (MMS), 10 minutes, 30 minutes, no limit
• Image Stabilization: Enable/disable this option to
stabilize the recorded image by varying the optical
path to the sensor.
• Noise Reduction: This option is used to reduce
or get rid of noise in their digital images. The
following are the options: Off, Fast, and High
Quality
• Video Encoder: A video encoder connects to
an analog video camera via a coaxial cable and
converts video signals into digital video streams
that can be sent over a wireless IP-based
network. The following formats are supported:
H264 and H265.
• Video Rotation: You can rotate the recorded
video in the following angles: 0, 90, 180 and 270.
• Time lapse: It is a video recording mode that
captures video at a very low frame rate. Following
are the options: off, Seconds - 0.5, 1, 1.5, 2, 2.5,
3, 4, 5, 6, 10, 12, 15, 24. Minutes - 0.5, 1, 1.5, 2,
2.5, 3, 4, 5, 6, 10, 12, 15, 24; Hours - 0.5, 1, 1.5, 2
,2.5, 3,4,5,6,10,12,15, 24
• Video high FrameRate: If the video quality option
is set to HD 720p, SD 480p, VGA, and QVGA,
video high framerate is enabled and you can
select the option as per your requirement.
• System:
• Restore defaults: The camera default settings are
restored.
• Version Info: The camera version details are
displayed.

CALENDAR
The Calendar helps you to set appointments, schedule
reminders and alerts and repeat them if required. You can
also view your saved tasks on a daily or weekly basis.
To access calendar;
1. From App screen, tap on Calendar (
).
2. To change the calendar view, tap on Option menu
(
) and you can view the calendar in Day, 3
Day, Week, and Month format.
3. Tap on Add (
) icon to add the following in
your calendar:
• Goal: You can choose a goal and the calendar
schedules sessions for your goals.
• Reminder: You can set a reminder to call, email,
text, check-in, reservation.
• Event: You can add an event in the calendar and
tap on Save to save the event.
4. Tap on Option (
) > Settings (
) to view
the settings. The options are: General, Events
from Gmail, Events, Reminders, Birthdays
and Holidayswhich are synced with you Email
account.
5. Tap on Option ( ) > Refresh to sync the
calendar.

CLOCK
You can view the time of major cities in different time
zones using this function. You also have the option to use
Daylight Saving Time (DST).
1. From App screen, tap on Clock (
).
2. Tap on Clock (
).
3. Select World clock icon (
) located at the
bottom of the screen. To view the list of cities and
the current time, enter the first few alphabets to
get the list of cities. Tap on the city name and the
selected city and the current time is added to the
Clock.
• The local time in the home city is displayed in the
upper half of the screen.
• To set the home city, select the required city from
the list. It is added to the selected cities list. The
selected city is set as the home city.
ALARM
You can set an alarm for a particular time.
1. From App screen, tap on Clock (
).
2. Tap on Alarm icon (
) on the top of the screen.
3. Tap on Add (
) to add a new alarm and tap on
OK.

USING APPLICATIONS

4. Set the following items: Check the box down to
Repeat to set the alarm on all the days in a week.
• Tap on Default ringtone and select the required
ringtone.
• You can enable the device to Vibrate when the
alarm is set.
• You can name the Label.
• You can Delete the selected alarm.
The alarm will work even when the phone is
set in silent mode.
TIMER
1. From App screen, tap on Clock (
) > Timer (
).
2. The following actions can be performed:
• RESET, START, STOP, DELETE, ADD TIMER and
Label
STOPWATCH
1. From App screen, tap on Clock (
) > Stopwatch
(
).
2. Select START and STOP to run the stop watch.
3. Tap on RESET to reset the stopwatch time.
4. Tap on SHARE to share the file via any of the
media.
5. Tap on LAP to count the time duration for each
lap.

CALCULATOR
The default calculator in this phone is designed to
perform simple mathematical calculations.
1. From App screen, tap on Calculator (
).
2. Tap/swipe on the left arrow mark to go to the
Advanced panel.
3. To enter the numbers, tap the numeric soft keys.
4. To use mathematical operators, touch the
respective operation soft keys on the keypad.
5. After performing the calculations, tap = for the
final result.

SOUND RECORDER
You can record voice memos using the sound recorder.
To access the sound recorder,
From App screen, tap on Sound Recorder (
•
•
•
•
•

To record an audio file, tap on Record (
).
To stop the recording, select Stop (
).
To save the voice memo, tap on Save.
To exit without saving, tap on Discard.
To play the recorded file instantly, on the Sound

Recorder home screen, tap on Option (
) and
the Recording list is opened. Tap on the required
recording.

3. At the top of the screen, tap on the icon (
)
to sort your downloads by name and by date
modified.

FILE MANAGER

FM RADIO

You can view/edit/delete/share the files stored in the
phone through File Manager.

You can listen to the radio through FM radio. A wired
headset should be connected to enable FM radio.

1. From App screen, tap on File Manager (
).
2. On the File manager screen, tap on Option ( )
to view the following Actions:
• Properties: View the properties of the folder.
• Refresh: Refresh the folder.
• New folder: Create a new folder.
• New file: Create a new file.
• Select all: Selects all the folders.
• Deselect all: Deselect the folder when they are
selected.
• Add to bookmarks: Bookmarks are added.
• Copy selection here: You can copy the folder to
same or different folder and the copied files/folders
are saved.
• Move selection here: You can move the folder to
selected destination.
• Delete selection: Selected folder is deleted and you
cannot undo this action.
• Set as home: You can set the selected folder as
home folder.
• Add shortcut: Shortcut is created for selected
folder on the home screen.

1. From App screen, tap on FM Radio (
).
2. A message Please plug in a Headset to use FM
Radio is displayed. Connect a wired Headset with
the side connector to enable FM Radio. FM radio
icon (
) and headset icon (
) are displayed
on the Notification bar.
• Side Connector: As the Sonim XP8 device does not
support the jack, side connector is used to plug-in
the jack and listen to FM radio over the headset.
Side Connector

SIM TOOLKIT
SIM Toolkit commonly known as STK is a standard of the
GSM system which enables the SIM to initiate actions
which can be used for various value added services.
It displays the Operator specific services.
To access the SIM Toolkit,
• From App screen, tap on SIM Toolkit (
).
• It displays the SIM provider and the respective
services details.

DOWNLOADS
You can download and install/view your android
applications/media files, when your phone is connected
to the Internet through Wi-Fi or mobile data connection.
You can also download files from Gmail or other sources.
1. To manage application downloads, tap on
Downloads (
) on App screen.
2. Use the Downloads app to view, open, or delete
the downloaded files.

USING APPLICATIONS

3. Tap on Option ( ) > Scan to scan all the
stations. Available channels are displayed.
4. Tap on Start Recording to record the audio
which is broad casted on the radio to listen to the
same later.
5. Tap on Stop Recording to stop the audio
recording.
6. Tap on Option ( ) > Setting and the following
options are displayed:
• Regional Band: The regional band with frequency
range is displayed.
• Channel Spacing:
• Lower Freq Limit (in Mhz)
• Higher Freq Limit (in Mhz)
• Audio Output Mode: Select any of the following
options as a output mode: Stereo or Mono
• Alternate Frequency: Check this option to enable/
disable the auto selection of alternate frequency.
• Record Duration: You can set the time duration for
43

recording in the following time frame:
• 5 minutes
• 15 minutes
• 30 minutes
• Until stopped
• Revert to Factory Defaults: This option deletes all
the settings including Presets. Select OK to confirm.
7. Tap on Sleep. You can turn off the radio after a
selected time frame:
• 15 minutes
• 30 minutes
• 45 minutes
• 1 Hour
8. Tap on All Channels. The available channels/
stations are displayed with the station serial
number. For example, first station in the list is
displayed as Station:1.
• Long tap on the required station/channel and the
following options are displayed:
• Station #: Each station/channel is given a serial
number in the list.
• Rename: You can rename the station/channel
name.
• Delete: A confirmation message is displayed
to delete the selected channel/station. Tap on
Delete and the channel/station is deleted from the
list.

USING APPLICATIONS

REGULATORY INFORMATION- USA
MARKET
RF EXPOSURE INFORMATION (SAR)

exposure guidelines. If you do not use a body-worn
accessory and are not holding the device at the ear,
position the handset a minimum of xxxcm from your
body when the device is switched on.

This device meets the government’s requirements for
exposure to radio waves.

FEDERAL COMMUNICATION COMMISSION
INTERFERENCE STATEMENT

This device is designed and manufactured not
to exceed the emission limits for exposure to
radio frequency (RF) energy set by the Federal
Communications Commission of the U.S. Government.

This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:

The exposure standard for wireless device employs a
unit of measurement known as the Specific Absorption
Rate, or SAR. The SAR limit set by the FCC is 1.6W/
kg. *Tests for SAR are conducted using standard
operating positions accepted by the FCC with the
device transmitting at its highest certified power level
in all tested frequency bands. Although the SAR is
determined at the highest certified power level, the
actual SAR level of the device while operating can
be well below the maximum value. This is because
the device is designed to operate at multiple power
levels so as to use only the poser required to reach the
network. In general, the closer you are to a wireless
base station antenna, the lower the power output.
• When tested for use at the ear is 1.37W/kg
• When worn on the body, as described in this user
guide, is 1.39 W/kg (Body-worn measurements
differ among device models, depending upon
available accessories and FCC requirements.)
While there may be differences between the SAR levels
of various devices and at various positions, they all
meet the government requirement.
The FCC has granted an Equipment Authorization for
this model device with all reported SAR levels evaluated
as in compliance with the FCC RF exposure guidelines.
SAR information on this model device is on file with the
FCC and can be found under the Display Grant section
of www.fcc.gov/oet/ea/fccid after searching on FCC:
WYPPG4032.
For body worn operation, this device has been tested
and meets the FCC RF exposure guidelines for use with
an accessory that contains no metal and be positioned
a minimum of xxxcm from the body. Use of other
accessories may not ensure compliance with FCC RF

REGULATORY INFORMATION - USA MARKET

• This device may not cause harmful interference, and
• This device must accept any interference received,
including interference that may cause undesired
operation.
This device has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses,
and can radiate radio frequency energy, and, if not
installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will
not occur in a particular installation If this equipment
does cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV
technician for help.

FCC CAUTION
• Any Changes or modifications not expressly
approved by the party responsible for compliance
could void the user‘s authority to operate the
equipment.
• The antenna(s) used for this transmitter must not
be co-located or operating in conjunction with any
other antenna or transmitter.
• The country code selection is for non-US model
only and is not available to all US model. Per FCC
regulation, all Wi-Fi product marketed in US must
45

fixed to US operation channels only.
• Operations in the 5.15-5.25GHz band are
restricted to indoor usage only.

INDUSTRY CANADA STATEMENT (IC:
8090A-PG4032)
This device complies with Industry Canada licenseexempt RSS standard(s). Operation is subject to the
following two conditions:
• This device may not cause interference, and
• This device must accept any interference,
including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d’Industrie
Canada applicables aux appareils radio exempts de
licence. L’exploitation est autorisée aux deux conditions
suivantes:
• l’appareil ne doit pas produire de brouillage, et
• l’utilisateur de l’appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est
susceptible d’en compromettre le fonctionnement.
This Class B digital apparatus complies with Canadian
ICES-003.
Cet appareil numérique de la classe B est conforme à la
norme NMB-003 du Canada.
• This device complies with RSS-310 of Industry
Canada. Operation is subject to the condition that
this device does not cause harmful interference.
• Cet appareil est conforme à la norme RSS-310
d’Industrie Canada. L’opération est soumise à la
condition que cet appareil ne provoque aucune
interférence nuisible.
• This device and its antenna(s) must not be colocated or operating in conjunction with any other
antenna or transmitter, except tested built-in radios.
• Cet appareil et son antenne ne doivent pas être
situés ou fonctionner en conjonction avec une autre
antenne ou un autre émetteur, exception faites des
radios intégrées qui ont été testées.
• The Country Code Selection feature is disabled for
products marketed in the US/ Canada.
• La fonction de sélection de l’indicatif du pays est
désactivée pour les produits commercialisés aux
États-Unis et au Canada.

REGULATORY INFORMATION - USA MARKET

INDEX

F
FCC 45

About Phone 30
Accessibility 29
Accessories 26
Accounts 26
Airplane Mode 20
Android Beam 20
Applications
Music
FM Radio
File Explorer 24
Auto-sync 26, 32

Gesture 24
Google 26

Languages 27
LED 14
Location 25
Lock Screen 16

Backup 27
Battery 24
Charging Indicator 10
Blocked Number 32
Bluetooth 19
Bluetooth Tethering 20

H
Hotspot 20

K
Keyboard 27
Spell Checker 27

M
Memory 24
Menu 31
Messages 37

Call Screening 36
Capture 17
Cellular networks
APN 21
Contacts
Export
Import
Share 32

Pairing a Bluetooth Device 19
Phone Specifications 13
Printing 29
Programmable Key 26

Data Usage 20
Data Saver 20
Date 29
Dictionary 27
Display 22, 34

E
Encryption 26

INDEX

NFC 20

O
Optimizing Battery 10

Q
Quick Responses 35

R
Reset 21, 27

S
SAR 45
Scout
Setup
Utilities
Support 40
Screenshot 17
Security 25
SIP 36
SIP Accounts 36
SMS/MMS Message 37
Sound 22
Speech 27
Speed Dial 35
Spell Checker 27
Storage 23
Internal Share 23

T
Tap
Pay
Payment 24
Tethering & Portable Hotspot 20
Time 29
Toggle Torch
Jump to Camera 24

U
USB Power Saving 23
Users
Lock Screen 24

V
VPN 20

W
Wallpaper 17
Photos 17, 22
Wi-Fi 20
Wi-Fi Hotspot 20
WPS 19

X
XP8 9

INDEX

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Sonim Xp8 Manual

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