Strata AirLink Wireless IG Air Link System Installation Guide

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Title Page
Publication Information
Contents
Introduction
Chapter 1 - The Grand Tour
Chapter 2 - Pre-installation
Chapter 3 - BSIA System Installation
- BSIA Additional Information
Chapter 4 - RWIU System Installation
- RWIU Additional Information
Chapter 5 - Maintenance and Troubleshooting
- Maintenance
- Troubleshooting
Appendix – Specifications
Glossary
Index
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May 2000

726+,%$ Telecommunication Systems Division

Wireless Systems

Installation Guide

Digital Business Telephone Systems

Publication Information

Toshiba America Information Systems, Inc., Telecommunication Systems

Division, reserves the right, without prior notice, to revise this information

publication for any reason, including, but not limited to, utilization of new

advances in the state of technical arts or to simply change the design of this

document.

Further, Toshiba America Information Systems, Inc., Telecommunication

Systems Division, also reserves the right, without prior notice, to make such

changes in equipment design or components as engineering or

manufacturing methods may warrant.

D42-IG-WDTEL-VA

4025068

Version A, May 2000

Toshiba America Information Systems, Inc.

Telecommunication Systems Division

hereon, may be reproduced in any form or by any means—graphic,

electronic, or mechanical, including recording, taping, photocopying, or

information retrieval systems—without express written permission of the

publisher of this material.

Strata is a registered trademark of Toshiba Corporation. Stratagy is a

registered trademark of Toshiba America Information Systems, Inc. Strata

AirLink is a trademark of Toshiba America Information Systems, Inc.

Trademarks, registered trademarks, and service marks are the property of

their respective owners.

Strata AirLink Installation Guide 5/00 i

Contents

Introduction

Organization............................................................................................................................................ v

Conventions............................................................................................................................................. v

Action/Response Table.................................................................................................................... vi

Related Documents/Media....................................................................................................................vii

General Description........................................................................................................................vii

Installation and Programming ........................................................................................................vii

Feature Description.........................................................................................................................vii

User Guides/Quick Reference Guides for: .....................................................................................vii

CD-ROM ........................................................................................................................................vii

Chapter 1 – The Grand Tour

How Wireless Calls Take Place .............................................................................................................. 1

Receive Calls .................................................................................................................................... 1

Make Calls........................................................................................................................................ 1

Terminate Calls................................................................................................................................. 1

System Configurations............................................................................................................................ 2

Base Station ...................................................................................................................................... 2

Handset ............................................................................................................................................. 2

Wireless Manager Software .................................................................................................................... 3

Strata AirLink BSIA Manager Software .......................................................................................... 3

Strata AirLink RWIU Manager Software......................................................................................... 4

Chapter 2 – Pre-installation

Step 1: Check System Hardware and Software Requirements ............................................................ 6

Step 2: Review System Component Placement ................................................................................... 6

Step 3: Review Possible System Configurations ................................................................................. 8

Single BSIA System with Two Base Stations/Single RWIU System with Four Base Stations....... 8

Multiple BSIA Systems as Single System........................................................................................ 9

Multiple Overlapping Systems ....................................................................................................... 10

Factory with Adjoining Offices...................................................................................................... 11

Manufacturing Plant ....................................................................................................................... 11

Cubicles, Walled Offices, and Conference Rooms ........................................................................ 12

Step 4: Unpack Shipment ................................................................................................................... 12

Step 5: Check Equipment List ........................................................................................................... 12

Step 6: Purchase Additional Equipment ............................................................................................ 13

Step 7: Select Suitable Locations ....................................................................................................... 13

Step 8: Set Up Temporary Installation ............................................................................................... 13

Step 9: Use Stand-alone Base Station Test Stand .............................................................................. 13

Substep A: Before You Begin ...................................................................................................... 13

Contents

Chapter 3 – BSIA System Installation

ii Strata AirLink Installation Guide 5/00

Substep B: Set Up Base Station.................................................................................................... 14

Substep C: Set Up Handsets ......................................................................................................... 14

Substep D: Audio Coverage Test ................................................................................................. 15

Substep E: Perform Handset Bit Error Rate (BER) Test.............................................................. 15

Step 10: Mount Base Stations .............................................................................................................. 16

Chapter 3 –BSIA System Installation

Step 1: Install Analog Line Module (ALM) ...................................................................................... 19

Step 2: Run Cable .............................................................................................................................. 20

Step 3: (Optional) Activate External Critical Alarm ......................................................................... 21

Step 4: Determine Base Station Power Supply .................................................................................. 21

Step 5: Connect Power Supply .......................................................................................................... 23

Step 6: Connect PC ............................................................................................................................ 23

Step 7: Install Strata AirLink Manager Software .............................................................................. 24

Step 8: Copy Upgrade Software ........................................................................................................ 25

Step 9: Configure System ................................................................................................................. 26

Substep A: Activate UTAM ......................................................................................................... 26

Substep B: Set System Time and Date ......................................................................................... 28

Substep C: Enter System Settings ................................................................................................29

Substep D: Configure Handsets ................................................................................................... 31

Substep E: Program Button Sequences ........................................................................................ 32

Substep F: Store IDs in Handset................................................................................................... 37

BSIA Additional Information ............................................................................................................... 38

BSIA (Controller) Specifications ................................................................................................... 38

Adapter and BSIA Pinouts ............................................................................................................. 38

ALM Removal................................................................................................................................ 39

Initial Configuration Change.......................................................................................................... 40

Password Change............................................................................................................................ 40

Base Station Addition..................................................................................................................... 40

Communications Port Change........................................................................................................ 41

Chapter 4 –RWIU System Installation

Step 1: Check DIP Switches and Jumpers on PCB ............................................................................ 43

Step 2: Mount WWIS onto RWIU ..................................................................................................... 45

Step 3: Determine Proper Strata DK Slot Configuration ................................................................... 45

Step 4: Install RWIU/WWIS into Strata DK ..................................................................................... 47

Step 5: Run Cable .............................................................................................................................. 47

Step 6: Determine Base Station Power Supply .................................................................................. 48

Step 7: Connect Power Supply .......................................................................................................... 48

Step 8: Use Proper Power Factor (PF) ............................................................................................... 48

Step 9: Program Strata DK ................................................................................................................ 50

Step 10: Connect PC ............................................................................................................................ 52

Step 11: Initialize RWIU ..................................................................................................................... 52

Step 12: Install RWIU Manager .......................................................................................................... 52

Step 13: Start RWIU Manager ............................................................................................................. 53

Step 14: Set General Settings ............................................................................................................... 53

Step 15: Enter Handset IDs .................................................................................................................. 54

Step 16: Enable UTAM ....................................................................................................................... 55

Step 17: Store IDs in Handset .............................................................................................................. 56

Contents

Chapter 5 –Maintenance and Troubleshooting

Strata AirLink Installation Guide 5/00 iii

RWIU Additional Information.............................................................................................................. 57

RWIU/WWIS Interface Unit.......................................................................................................... 57

Change Initial Configuration.......................................................................................................... 66

Change Communications Ports ...................................................................................................... 66

Check RWIU and Base Station Software Versions........................................................................ 67

View Log Messages........................................................................................................................ 67

Reset Base Stations and RWIU ...................................................................................................... 68

Upgrade RWIU and Base Stations ................................................................................................. 68

Change Base Station Numbers ....................................................................................................... 69

Chapter 5 –Maintenance and Troubleshooting

Maintenance .......................................................................................................................................... 72

Charge Batteries ............................................................................................................................. 72

Discharge Batteries......................................................................................................................... 73

Password Protection ....................................................................................................................... 73

Upgrade Base Stations.................................................................................................................... 76

Troubleshooting .................................................................................................................................... 81

System Power, Polarity, and Continuity......................................................................................... 81

Components .................................................................................................................................... 81

Communications............................................................................................................................. 81

RF Link Termination ...................................................................................................................... 81

Noisy Circuits................................................................................................................................. 81

DC Resistance................................................................................................................................. 81

System Reset................................................................................................................................... 81

Activation Code.............................................................................................................................. 81

Base Station .................................................................................................................................... 82

Replace Defective Base Station...................................................................................................... 83

Handset ........................................................................................................................................... 84

Battery ............................................................................................................................................ 85

Charger Base................................................................................................................................... 86

BSIA System .................................................................................................................................. 86

RWIU System................................................................................................................................. 94

Appendix – Specifications

Base Station Specifications................................................................................................................... 97

Handset Specifications.......................................................................................................................... 98

Grounding Requirements ...................................................................................................................... 99

FCC ....................................................................................................................................................... 99

Part 68............................................................................................................................................. 99

Part 15........................................................................................................................................... 100

UTAM, Inc.......................................................................................................................................... 100

Underwriters Laboratories (UL) ......................................................................................................... 102

Primary and Secondary Protectors ............................................................................................... 102

System Line Circuit Requirements............................................................................................... 102

Glossary ................................................................................................................................................ 103

Index ....................................................................................................................................................... 105

Contents

Chapter 5 –Maintenance and Troubleshooting

iv Strata AirLink Installation Guide 5/00

Strata AirLink Installation Guide 5/00 v

Introduction

This installation guide describes Strata AirLink™ wireless systems. It provides detailed step-by-

step instructions for installing, maintaining and troubleshooting the product line. It is intended for

qualified Service Technicians (Installers).

Organization

This guide contains the following information:

♦Chapter 1 – The Grand Tour covers the Strata AirLink system components.

♦Chapter 2 – Pre-installation gives procedures that must be performed prior to installing the

Strata AirLink system.

♦Chapter 3 – BSIA System Installation contains information on installing the Strata AirLink

External Wireless system.

♦Chapter 4 – RWIU System Installation contains information on installing the Strata AirLink

Integrated Wireless system.

♦Chapter 4 – Maintenance and Troubleshooting provides instructions for basic maintenance

and troubleshooting operations for the Strata AirLink systems.

♦Appendix – Specifications covers Base Station and Handset specifications, grounding

requirements, and FCC, UTAM, Inc. and Underwriters Laboratories (UL) regulations.

♦Glossary/Index

Conventions

This manual uses these conventions:

Conventions Description

Note

Elaborates specific items or references other information. Within

some tables, general notes apply to the entire table and numbered

notes apply to specific items.

Important! Calls attention to important instructions or information.

CAUTION! Advises you that hardware, software applications, or data

could be damaged if the instructions are not followed closely.

WARNING! Alerts you when the given task could cause personal injury or

death.

Courier Shows a computer keyboard entry or screen display.

Introduction

Conventions

vi Strata AirLink Installation Guide 5/00

Action/Response Table

Helvetica Bold represents tokens. For example: M( ).

Italics represent parameter and menu/screen field names, and book titles.

For example: hot_box parameter, Extension field.

“Type”Indicates entry of a string of text.

“Press”Indicates entry of a single key. For example: Type prog then

press Enter.

Plus (+)

Shows a multiple PC keyboard or phone button entry. Entries

without spaces between them show a simultaneous entry.

Example: Esc+Enter. Entries with spaces between them show a

sequential entry. Example: # + 5.

Tilde (~) Means “through.” Example: 350 ~ 640 Hz frequency range.

➤Denotes the step in a one-step procedure.

➤Denotes a procedure.

See Figure 10

Grey words within the printed text denote cross-references. In the

electronic version of this document (Library CD-ROM or FYI

Internet download), cross-references appear in blue hypertext.

1. Actions you perform

appear in this column.

They can consist of either

a single step or a series of

numbered steps.

The immediate response to the action performed appears in

this column. Additional notes and comments are also included.

2. When the action you

perform results in a

screen, menu, etc., the

screen displays to the

right.

Conventions Description

3485

Introduction

Related Documents/Media

viii Strata AirLink Installation Guide 5/00

Strata AirLink Installation Guide 5/00 1

The Grand Tour 1

This chapter tells you how wireless calls take place and gives you the basic system

configurations.There are two available configurations:

♦Strata AirLink External Wireless System – The basis for this system is the Base Station

Interface Adapter (BSIA) system that interfaces to Strata DK systems and many non-Toshiba

systems using the standard telephone ports.

♦Strata AirLink Integrated Wireless System – The basis for the integrated version is the

RWIU system that interfaces to Strata DK16, DK16e, DK40, DK40i, DK280, DK424 and

DK424i using a proprietary RWIU Printed Circuit Board (PCB).

Strata AirLink operates in single building and campus environments in the 1920~1930 MHz band.

This bandwidth is designated by the Federal Communication Commission (FCC) for unlicensed

operation, and an FCC license is not required to install and operate the system.

How Wireless Calls Take Place

Wireless telephone calls are similar to other calls that take place in a telephone system, except that

a Radio Frequency (RF) link is used from a Base Station.

The BSIA/RWIU and handset are assigned unique identification (ID) numbers. The handset must

have a BSIA/RWIU ID before it can communicate with a Base Station. Up to eight system IDs can

be programmed into a handset enabling operation in multiple wireless systems.

Receive Calls

The BSIA/RWIU receives a call for a specific handset and sends the call to all Base Stations. The

handset responds to the Base Station to which it is locked. The Base Station establishes an RF link

to the BSIA/RWIU, and the call proceeds like any other call.

Make Calls

When you make a call, the handset locks onto a channel on the Base Station. The Base Station

transmits the calling information to the BSIA/RWIU, and the call proceeds as any other call.

Terminate Calls

When you end a call, a signal is sent to the BSIA/RWIU freeing a voice channel and changing the

handset to standby. The BSIA/RWIU sends a release message to the Base Station and the RF link

is terminated.

The Grand Tour

System Configurations

2Strata AirLink Installation Guide 5/00

System Configurations

The BSIA system supports up to two Base Stations and one BSIA or controller. The RWIU system

supports up to four Base Stations and interfaces directly to the Strata DK system without using a

controller. Both systems support up to 32 handsets.

Base Station

Each Base Station (see Figure 1) provides 4

or 8 simultaneous speech paths and up to

320,000 square feet of calling coverage for

either system. Since handsets are not in

continuous conversation, a system can

support more than 8 handsets, up to a

maximum of 32. Multiple systems can be

active simultaneously.

The Base Station has radio transmitters and

receivers that relay calls between the BSIA or

RWIU, handsets, other telephones and trunks.

It has four external antennas that enable the

best choice for receiving and transmitting the

strongest signal.

The Base Stations can be mounted on walls or ceilings up to 2,000 feet from the system, using

twisted-pair continuous cable. They receive power directly or locally. If powered locally, they can

be installed up to 3,300 feet from the system. LEDs provide diagnostic information for System

Administrators or technical personnel (see Table 23 on Page 82).

In typical office environments, each Base Station has a

broadcast range (see Figure 2) of up to 300 feet. They

can also be placed one meter apart in the same

coverage area to increase traffic capacity without

interference.

The Base Station software is easily upgraded from the

BSIA or RWIU, simplifying system administration

and eliminating the need to remove the Base Stations

for system upgrades.

Handset

The handset is small, lightweight, and easy to use. Its Liquid Crystal Display (LCD) shows

alphanumeric information and icons that report status. It has many features depending upon the

interfacing telephone system. The handsets used with the RWIU system have many of the same

Strata DK Digital Telephone (DKT) features.

Unique Electronic Serial Numbers (ESNs) are programmed into the handsets at the factory and are

automatically configured the first time a call is made.

3399

Antennas

LEDs

Antennas

Figure 1 Base Station

Base Station

Broadcast Range - 300 Feet

2967

Figure 2 Broadcast Range

The Grand Tour

Wireless Manager Software

Strata AirLink Installation Guide 5/00 3

Wireless Manager Software

There is a version of manager software for each of the wireless systems: Strata AirLink BSIA

Manager Software and RWIU Manager Software. The software enables you to configure the

wireless system from a PC desktop. See Step 7‚“Install Strata AirLink Manager Software” on Page

24 and Step 12‚“Install RWIU Manager” on Page 52 for installation instructions.

Strata AirLink BSIA Manager Software

The Strata AirLink BSIA Manager software is a Windows 95 application that includes:

♦Easy-to-use Desktop Toolbar for navigation

♦Configuration Window for setting system parameters and handset features

♦Status Window to view system alarms

♦Upgrade icon for immediate upgrades to the BSIA and Base Stations

♦Viewable or printable log files

♦Online Help

Desktop Toolbar

When you open the Strata AirLink BSIA

Manager software from its Program

Group, the Desktop Toolbar displays

(shown at the right).

Use this toolbar to easily configure the

system, access the Status Window,

upgrade the system, edit and save log

files, access online Help, and exit the

program. The toolbar can be placed anywhere on your desktop.

Configuration Window

The Configuration Window accesses the databases that set system parameters, user settings, and

feature button sequences. The button sequences enable the handsets to use the office telephone

system features.

Status Window

The Status Window, accessed from the Desktop Toolbar, gives you valuable system activity

information. It is an excellent troubleshooting tool. You can check the status of Base Stations,

lines, and calls. You can also clear critical alarms and make a software version inquiry.

Exit Help

Configuration

Window

Log Files

Status Window System Upgrade

3401

The Grand Tour

Wireless Manager Software

4Strata AirLink Installation Guide 5/00

Strata AirLink RWIU Manager Software

The Strata AirLink RWIU Manager software is a Windows 95 application that includes:

♦Easy-to-use Desktop Toolbar for navigation

♦Configuration Window for setting the system ID, handset IDs, time and date, and

communication ports

♦Status Window to view software versions, log messages, reset the Base Stations and/or the

RWIU

♦Software Upgrade Window for immediate upgrades to the RWIU and Base Stations

Desktop Toolbar

When you open the Strata AirLink

RWIU Manager software from its

Program Group, the Desktop Toolbar

displays (shown at the right).

Use this toolbar to easily configure

the system, access the Status

Window, upgrade the software,

activate UTAM, and exit the

program. The toolbar can be placed

anywhere on your desktop.

Exit

Help

UTAM

Software

Status

Configuration

Window Window Upgrade Activation

Strata AirLink Installation Guide 5/00 5

Pre-installation 2

This chapter provides common step-by-step pre-installation procedures and several sample

configurations for both Strata AirLink Wireless systems. The configurations range from a single

system with one or two Base Stations to multiple-overlapping systems. The anticipated coverage

of 320,000 square feet per Base Station and a maximum number of 32 users for each system was

used to layout the samples.

It is highly recommended that a site survey and BER test be conducted to assist in the careful

planning of Base Station placement, ensuring the highest possible quality of coverage. The survey

should include:

♦Location of Base Stations

♦Maximum broadcast range required from any Base Station

♦High traffic areas and general coverage areas, such as conference rooms, cafeterias, and

manufacturing floors

♦Obstructions between Base Stations and handsets

♦Office locations and number of handsets within each location

♦Construction materials used in walls, including the insulation, and floors between multistory

buildings

♦Window coatings and coverings

♦Large metal objects, such as equipment, doors, and fluorescent lamp shades

♦Distance of Base Stations from the BSIA or RWIU

There are special installation requirements to meet Underwriters Laboratories (UL) 1459

regulations in the United States that are explained in the “Underwriters Laboratories (UL)” on

Page 102.

Pre-installation

Step 1: Check System Hardware and Software Requirements

6Strata AirLink Installation Guide 5/00

Step 1: Check System Hardware and Software

Requirements

Table 1 lists the minimum hardware and software that your PC must have to use the Strata AirLink

Manager software.

Important! Windows 3.11/3.1 is a 16-bit application and the Manager software is 32-bit. To run

the Manager software, a special 32-bit support expansion is required.

Step 2: Review System Component Placement

A review of component placement before installation will help to reduce or eliminate attenuation.

Attenuation is loss of RF signal strength due to distance, antenna positioning, and/or obstructions.

The loss is measured in decibels (dBs).

Increases or reductions of three dBs result in doubling or halving signal strength. Try to limit the

total loss to 100 dBs (see Figure 3).

Figure 3 Loss of Signal Strength by Distance (Direct Line of Sight)

Table 1 Hardware and Software Requirements

Minimum Recommended

Hardware 386DX 33 MHz 486DX2 66 MHz

Hard Drive 1.5MB 3MB

Random Access Memory

(RAM) 4MB 8MB

Video VGA SVGA

Mouse Any supported by Windows Same

Floppy Drive 1.44 MB 3.5 inch Same

Software Microsoft Windows 3.11/3.1 Windows 98/95

11020 50 100

-30

-50

-62

-78

-90

100

2974

Power:

Loss:

Base

Station

Distance in Meters

Pre-installation

Step 2: Review System Component Placement

Strata AirLink Installation Guide 5/00 7

Table 2 shows attenuation obstruction caused by common materials in a building.

➤To reduce or eliminate attenuation and fading

1. Begin the signal path without obstructions even

though signals can travel through obstacles (see

Figure 4).

2. If obstructions cannot be avoided, do not place

the Base Stations:

♦On or near metallic objects or on walls that

have metallic content such as metal girders

or foil-backed insulation.

♦Near large obstructions; for example, doors

that could temporarily obstruct antennas

when the doors open.

3. Place components in locations that ensure clear

line of sight signaling between the Base Station

and handset.

Note In general, for optimum coverage and reduced signal fading, it is recommended that the

coverage by the Base Station overlap by approximately 25 percent. Base Stations are

designed to automatically use frequencies that are not already in use, so interference

between the Base Stations is not a problem.

4. Plan coverage for each floor separately in multi-story environments. A single Base Station can

support multiple floors. The guidelines for ensuring proper broadcast ranges and maximum

traffic must be followed.

5. Consider the high traffic areas and install the number of Base Stations required to meet the

estimated traffic demand. When multiple Base Stations are needed in the same location, you

can mount Base Stations as close as one meter apart.

Table 2 Signal Attenuation Obstruction

Object Approximate

dB Loss

Concrete 20

Concrete with metal siding 30

Brick 15

Plaster 10

Walls with windows 10

Walls with metal coating 20

Venetian blinds

Open

Closed

Soft partitioning 3 to 4

2975

Base Station Corridor

Corridor

Figure 4 Maximum Line of Sight

Pre-installation

Step 3: Review Possible System Configurations

8Strata AirLink Installation Guide 5/00

Each Base Station can support eight or

more simultaneous conversations. Figure

5 shows 2 Base Stations supporting 32

handsets in a manufacturing area.

6. Use corridors because they can act as

natural pathways for RF signals. When

trying to cover two types of areas, place

a Base Station near a corridor to

optimize coverage in both areas.

Note Handoff does not operate between

Base Stations connected to different

wireless systems.

Step 3: Review Possible System Configurations

It is highly recommended that you follow the installation guidelines and examples in this step. The

maximum number of Base Stations that the BSIA system supports is two, and the RWIU system,

four.

Some configurations are:

♦Single BSIA system with two Base Stations or single RWIU system with four Base Stations

♦Multiple BSIA systems as a single system

♦Multiple overlapping systems

♦Factory with adjoining offices

♦Manufacturing plant

♦Cubicles, walled offices, and conference rooms

Single BSIA System with Two Base Stations/Single RWIU System with Four

Base Stations

Single BSIA system with two Base Stations (see Figure 6) or single RWIU system with four Base

Stations (see Figure 7). The Base Stations are placed in locations that optimize the requirements of

the system. For example, the Base Stations could be placed in the same general area or on separate

floors, but with overlapping coverage

Figure 6 BSIA System with Two Base Stations

320'

Concrete

Manufacturing Floor

(32 handset users)

Base

Station 1

Base

Station 2

2973

168'

Figure 5 Increasing Traffic Capabilities

Base Station 1

Base Station

Broadcast Area

2969

Base Station 2

BSIA

Pre-installation

Step 3: Review Possible System Configurations

Strata AirLink Installation Guide 5/00 9

Figure 7 RWIU System with Four Base Stations

Multiple BSIA Systems as Single System

This configuration (see Figure 8) creates a system with greater coverage area. The handsets must

be programmed with both system IDs. Users can place and receive calls, although handoff does

not automatically operate between Base Stations connected to different BSIAs. Manually invoke

handoff by using )/6+ to hold the call while moving between Base Station 4 and 2, for example.

System Identification numbers (SIDs) for both BSIAs must be programmed in the handset for this

operation.)

Figure 8 Multiple BSIAs in One System

Base Station 1

Base Station

Broadcast Area

3731

Base Station 2

Base Station 3 Base Station 4

Strata DK

RWIU

2971

Base

Station 1

Base Station Broadcast Area

Base

Station 2

BSIA 1

Base

Station 3

Base

Station 4

BSIA 2

Double punch down

to BSIAs 1 and 2

Analog lines (32)

from the office

telephone system

Pre-installation

Step 3: Review Possible System Configurations

10 Strata AirLink Installation Guide 5/00

Multiple Overlapping Systems

Multiple overlapping configurations (see Figure

9) create a system with greater user capacity.

This configuration works for the BSIA or RWIU

systems.

Use Table 3 to determine how many Base

Stations are needed to accommodate the

numbers of users at different traffic levels.

Note It is assumed that users have access to

all Base Stations in a high-traffic

environment where only one call is

blocked out of 100 attempts.

Table 3 Base Station Traffic Requirements

Erlangs1

Per User

1. Typical usage assumes .1, .15, and .2 Erlangs (6 minutes, 9 minutes, and 12 minutes, respectively, where 1

Erlang equals 60 minutes of usage) per line during the busiest hour of the day.

Number

of Users

Total

Erlangs

Equivalent

CCS2

2. CCS stands for centi-call seconds, or 100 seconds of telephone conversation.

Required

Channels

Base Stations

Required

10 1 36 5 1

20 2 72 6 1

30 3 108 8 1

32 3.2 115.20 8 1

.15

10 1.5 54 6 1

20 3 108 8 1

323

3. Assumes Base Stations are co-located.

4.8 172 11 2

10 2 72 6 1

16 3.2 115.20 8 1

3236.4 230.4 13 2

3729

Base Station

Broadcast Area

Base Station 1

Base Station 3

Base Station 2

Base Station 4

Strata DK

RWIU

Strata DK

RWIU

Figure 9 Multiple Overlapping Systems

Pre-installation

Step 3: Review Possible System Configurations

Strata AirLink Installation Guide 5/00 11

Factory with Adjoining Offices

Both Base Stations are placed in the

factory area (see Figure 10) to

accommodate the greater number of

users in that area.

Place Base Station 2 closer to the

offices, maximizing line of sight

signal through the doorway.

This is especially important if the

wall between the offices and factory

is concrete.

The Base Stations are also mounted

on the ceilings and away from any

potential obstructions to the

antennas.

If a second area was available to the

left of the factory, moving Base

Station 1 to that location would

broaden the coverage to users in that

area also.

Manufacturing Plant

The entrance from the manufacturing area into

the cafeteria is a high-traffic area.

Placing a Base Station (see Figure 11) in the

entry area of the cafeteria blocks the line of

sight to the other areas in the cafeteria.

Locate Base Station 2 centrally in the cafeteria

and Base Station 1 in the manufacturing area.

Align Base Station 2 with the entrance of the

cafeteria to provide coverage into that area.

2976

320'

168'

Concrete

Factory Floor

(32 handset users)

Base Station 2

(wall mounted)

Base Station 1

(ceiling mounted)

200'

140'

Offices

Front

Door

Figure 10 System with a Factory and Adjoining Offices

2977

Cafeteria

Offices

Concrete

Manufacturing Area

Base Station 1

Base Station 2

Figure 11 System in a Manufacturing Area

Pre-installation

Step 4: Unpack Shipment

12 Strata AirLink Installation Guide 5/00

Cubicles, Walled Offices, and Conference Rooms

Although the number of Base Stations in

this environment would depend on the

number of handsets, the Base Stations are

aligned with corridors to maximize the line

of sight (see Figure 12).

Instead of placing both Base Stations close

to each other, place Base Station 1 near the

conference rooms and entrance area to

accommodate greater potential traffic in

these areas.

Step 4: Unpack Shipment

1. Inspect all packages carefully and note any visible damage when the system first arrives. If

any damage is found, do not open the packages. Contact the delivery carrier immediately and

make the proper claims.

2. Unpack all of the packages.

3. Be sure to retain the original packaging materials for re-use when storing or transporting the

system components.

Step 5: Check Equipment List

1. Before installation, check the system components against the packing list and inspect all

equipment for damage. If equipment is missing or damaged, contact the supplier immediately.

2. Ensure that the following Toshiba-supplied equipment was delivered:

♦BSIA or RWIU PCBs

♦PC cable with DB9 or DB25 adapter (BSIA)

♦RWIU Manager interface cable (6-pin connector)

♦Power supplies

♦Optional power supply for locally powered Base Stations

♦Base Stations, handsets, and Charger Bases

♦Strata AirLink Manager and RWIU Manager software (two floppy disks)

2978

Main

Entrance

Cubicle

Area

Cubicle

Area

Conf

erence

Rooms

Conference

Rooms

Walled Offices

Base Station 1

Base Station 2

Figure 12 Office Area with Cubicles and Walls

Pre-installation

Step 6: Purchase Additional Equipment

Strata AirLink Installation Guide 5/00 13

Step 6: Purchase Additional Equipment

➤Ensure that the following equipment has been purchased:

♦PC (for the Strata AirLink Manager software)

♦BSIA grounding wire (for gauge requirements, see Table 37 on Page 99)

♦BSIA external alarm (see Page 21 for specifications)

♦Cable for the Base Stations (see Page 20 for specifications)

♦ONEAC five-pin analog protector for outside Base Station installation

Step 7: Select Suitable Locations

1. Pick locations for your system components that are dry and clean, well ventilated and

illuminated, and easily accessible.

The indoor/outdoor locations must not be subject to:

♦Extreme heat or cold

♦Corrosive fumes, dust, or other airborne contaminants

♦Excessive vibration

2. Do not place the components next to televisions, radios, or high-frequency equipment.

Step 8: Set Up Temporary Installation

Important! It is recommended that you use the Toshiba Stand-alone Base Station Test Stand

instead of setting up a temporary installation. If the test stand is used, skip this step

and go to Step 2.

Setting up a temporary installation helps to determine proper Base Station placement without

permanently cabling any components. A BER test can be easily conducted to determine the proper

Base Station placement for maximum signaling. The BER test is a password-protected function of

an initialized handset.

One BSIA or RWIU, one Base Station, and one handset is all that is required to conduct the BER

test. To initialize the BSIA system, see Steps 7~9 on Page 24. To initialize the RWIU system, see

Step 2 on Page 52.

Step 9: Use Stand-alone Base Station Test Stand

The Stand-alone Base Station Test Stand verifies the Base Station positioning prior to system

activation or during the site survey. It generates an audible tone for the handset to lock onto,

verifies BER status, and can be moved to validate the best locations for each Base Station.

Substep A: Before You Begin

➤Ensure that the following materials are available:

♦Strata AirLink Stand-alone Base Station Test Stand

♦Base Station power supply with cord

♦One or more handsets with batteries fully charged

♦Floor plan of the facility to survey

Pre-installation

Step 9: Use Stand-alone Base Station Test Stand

14 Strata AirLink Installation Guide 5/00

Substep B: Set Up Base Station

1. Determine the best location for a Base Station. See “Review System Component Placement”

on Page 6 for more information.

2. Temporarily place the Stand-alone Base Station Test Stand as close as possible to the selected

Base Station location with the proper orientation (vertical or horizontal).

Note When testing with a Base Station, be sure to rotate all four antennas to a 90° angle.

3. Plug the Base Station power supply into the +5VDC connector of the test stand (located on the

bottom) and into a 110VAC outlet.

4. Watch the LEDs on the front of the test stand until all red LEDs are out and only the green

LED is lit.

Substep C: Set Up Handsets

1. Make sure that your handsets

are fully charged.

2. Press 3:5 to turn on a

handset.

3. Enter  and press )&1 to

access System Configuration.

4. Press )&1 again.

5. Enter .

6. Press ▼ (right of $%&).

7. Enter .

8. Press (1'. The handset returns to idle.

9. Repeat Substeps 1~8 for each

handset, substituting a

different HID number (for

example, 2, 3, 4, 5, etc.) in

Substep 7.

SYSTEM

CONF IG

12: 15

SID#0

12: 15

HID#0

12: 15

Pre-installation

Step 9: Use Stand-alone Base Station Test Stand

Strata AirLink Installation Guide 5/00 15

Substep D: Audio Coverage Test

Important! Strata DK must recognize DTMF signaling, if you have a BSIA. Strata DK requires

a DTMF receiver PCB to support the RSTU ports.

1. Press 3:5 to turn on the handset.

2. Press &$//.

3. Listen for continuous tone while walking around the facility observing coverage area

boundaries.

4. Mark the floor plan where the continuous tone “warbles” (indicating the beginning of a

handoff overlap area) and where the continuous tone “breaks” or stops (indicating the end of

the coverage area).

5. Press (1'. The handset returns to idle.

Substep E: Perform Handset Bit Error Rate (BER) Test

1. Simulate real use rather than

trying to get the best readings

by:

♦Perform tests in all

possible areas that users

may carry their

handsets.

♦Remain in an area long

enough to get an

accurate reading. BER

readings can take a few

seconds to register. It is

recommended that you

stand still for an

accurate reading.

♦Test specific Base

Stations. Handsets do

not perform handoff

during BER tests so that

you can test each Base

Station

2. In idle mode, press .

3. Press $%&, then &$//.

BER

MEASURE

12: 15

Pre-installation

Step 10: Mount Base Stations

16 Strata AirLink Installation Guide 5/00

Step 10: Mount Base Stations

1. Determine a location (see “Set Up Temporary Installation” on Page 13) that provides the best

coverage before mounting the Base Station permanently.

2. Use locations that reduce attenuation and create a clear line of sight.

3. Always mount the Base Stations in a centralized location in open, symmetrical areas.

Note Base Station placement guidelines are provided in “Review Possible System

Configurations” on Page 8.

4. Make a 360 degree circle to

check the signal from

different directions.

See Table 4 for BER test readings. In the example above,

02 indicates the Base Station ID, MAX is the handset

receive signal, and GOOD is the Base Station receive

signal.

5. Keep the handset slightly

raised.

Important! Mark the floor plan where the LCD

permanently changes from MAX to GOOD

(indicating the beginning of the handoff

overlap area) and where the LCD

permanently changes from GOOD to POOR

(indicating the end of the coverage area).

6. Walk while performing the

test, but pause occasionally

for the best readings.

7. Press (1'.

Table 4 Explanation of Possible BER Test Results

BER Result Description

Max or Good Values required for clear conversation.

Poor Call setup is not advisable, although calls in progress could survive.

Bad Area is not sufficiently covered to support call traffic. Relocate other Base

Stations or put up another Base Station.

Mismatched values

(e.g., good/bad) Faulty equipment or interference close to the handset or Base Station.

HS MAX

B S 0 2 GOOD

12: 15

Pre-installation

Step 10: Mount Base Stations

Strata AirLink Installation Guide 5/00 17

➤To ceiling mount the Base Station

1. Rotate Base Station antennas to

expose the mounting tabs (see

Figure 13).

2. Mark the mounting tab position on

the ceiling by holding the Base

Station in place to use as a guide

for drilling.

3. Drill the four holes in the ceiling.

Important! Do not mount Base Stations on movable surfaces such as acoustic drop ceilings.

Mounting a Base Station above a non-metallic dropped ceiling is acceptable.

4. Insert anchors into the drilled holes.

5. Insert #8 screws in the anchors, leaving a gap between the ceiling and screw head.

6. Mount the Base Station on the screws and tighten the screws.

7. Rotate the antennas so that they are perpendicular to the Base Station (facing down).

➤To wall mount the Base Station

1. Choose a location that is in a corridor or non-symmetrical area and faces the greatest coverage

area.

2. Mount the Base Station midway between the floor and permanent ceiling, but above any

obstructions such as cubicle walls.

3. Rotate the Base Station antennas to expose

the mounting tabs (see Figure 14).

4. Mark the mounting tab position on the ceiling

by holding the Base Station in place to use as

a guide for drilling.

5. Drill the four holes in the wall.

6. Insert anchors into the drilled holes.

7. Insert #8 screws in the anchors, leaving a gap

between the wall and screw head.

8. Mount the Base Station on the screws and

tighten the screws.

9. Rotate the Base Station antennas so that they

are perpendicular to the wall

For specific installation procedures for the BSIA system, see Chapter 3 – BSIA System

Installation and for the RWIU system, see “Maintenance and Troubleshooting” on Page 71.

3382

Mounting Tabs

Rotated Antenna

Figure 13 Mounting Tabs Location on the Base

Station

3383

Mounting tabs

Figure 14 Location of Mounting Tabs

Pre-installation

Step 10: Mount Base Stations

18 Strata AirLink Installation Guide 5/00

Strata AirLink Installation Guide 5/00 19

BSIA System Installation 3

This chapter describes specific installation steps for the BSIA system. It interfaces to Strata DK16,

DK16e, DK40, DK40i, DK280, and DK424 and many non-Toshiba telephone systems using

standard telephone ports.

Step 1: Install Analog Line Module (ALM)

Note Skip this step and go to Step 2 if ALM PCB was not purchased.

The BSIA motherboard comes configured to support a maximum of 8 handset users (upgradeable

to 16, 24, or 32). Additional groups of eight users can be installed using the ALM PCB.

CAUTION! When installing, removing, or examining PCBs, do not touch the soldered

(back) side or “gold” plate at the edge of the PCB.

1. Remove the screws securing

the cover of the BSIA (see

Figure 15) and lift the cover

off the BSIA.

2. Align the ALM with DIN

connector J5 (see Figure

16).

3. Gently press the PCB into

the DIN connector.

4. Connect the standoffs.

5. Replace the BSIA cover and

re-install the screws.

Important! Do not power on the BSIA at this point.

2985

Cover Screws

Figure 15 Location of Screws on the BSIA Cover

BSIA System Installation

Step 2: Run Cable

20 Strata AirLink Installation Guide 5/00

Figure 16 ALM Connections on the BSIA

Step 2: Run Cable

1. Run the cable from the Base Stations to the BSIA, using the following maximum cabling

distances:

♦2,000 feet for line power

♦3,300 feet for local power

2. Use Category 5 cable. Using a mix of Categories 2, 3, 4, and 5 is acceptable, but can affect the

total possible cable length. See Figure 19 on Page 22 for the wiring diagram.

3. Connect the transmit cable

(pair 21 or 25) to the receive

side (see Figure 17).

4. Connect the receive cable (pair

20 or 24) to the transmit jack

(see Figure 17).

StandoffsALM Plugged into

DIN Connector J4 (Circuits 9~16)

2964

DIN Connector J5

(Circuits 17~24)

DIN Connector J6

(Circuits 25~32)

Amphenol Connector

(Circuits 1~16)

Amphenol Connector

(Circuits 17~32)

2982

Transmit Jack

Receive Jack

Debug (not used)

Antenna

Power Cord

Strain Relief

+5VDC Local Power

Figure 17 Location of Transmit and Receive Jacks

BSIA System Installation

Step 3: (Optional) Activate External Critical Alarm

Strata AirLink Installation Guide 5/00 21

Step 3: (Optional) Activate External Critical Alarm

Note The BSIA system is not equipped with an external critical alarm. If one was not

purchased, skip this Step.

1. Connect pair 22 on connector block P1

to one input on the external alarm device

(see Figure 18).

2. Connect tip (normally closed) or ring

(normally open) of pair 23 on P1 to the

other input of the alarm device.

Step 4: Determine Base Station Power Supply

A Base Station can receive input (line) power from the BSIA or an optional local power supply.

Using a local power supply increases the distance Base Stations can be located from the BSIA.

Toshiba provides an optional universal 110/230VAC, 50/60 Hz power supply with a barrel-jack

connection to the Base Station (see Figure 20 on Page 23).

Customers with 220VAC outlets can:

♦Purchase another power cord to fit the universal connector (three-pronged IEC 320 power

inlet) on the power supply.

♦Replace the 110VAC plug on the cable with an appropriate 220VAC plug.

♦Connect a North American 220VAC adapter to the 110VAC plug.

2981

Lamp or Buzzer Maximum Switched Power 60W

0.5 A, 125VAC Resistive

1.0 A, 48VDC Resistive

Pair 22 - Relay Common

Pair 23, Tip - Normally Closed Contact

Pair 23, Ring - Normally Open Contact

Figure 18 Wiring for External Critical Alarm

BSIA System Installation

Step 4: Determine Base Station Power Supply

22 Strata AirLink Installation Guide 5/00

Figure 19 Base Station to BSIA Wiring Diagram

4128

GND RX TX

PWR

(Pair 20)

(Pair 21)

GNR

To P1

of BSIA

Yellow/Grey

Grey/Yellow

Violet/Blue

Blue/Violet

Standard Silver

Satin Line Cord

Base Station

GND RX TX

PWR

(Pair 24)

(Pair 25)

GNR

Violet/Brown

Brown/Violet

Violet/Slate

Slate/Violet

Standard Silver

Satin Line Cord

Base Station

BSIA System Installation

Step 5: Connect Power Supply

Strata AirLink Installation Guide 5/00 23

Step 5: Connect Power Supply

➤For AC power, use the power supply that comes with the BSIA system. It has a universal input

(110/220VAC), operates at 50~60 Hz, and provides -48VDC.

Note The power supply includes a cable with a

barrel-jack connection (see Figure 20) to

the BSIA and 110VAC cable.

CAUTION! Connect to power, but do not

power on until the entire system

is cabled.

➤To connect to power when -48VDC is required

1. For DC power, a power cord with the

following is required:

♦18 AWG wire

♦2.1mm ID x 5.5mm barrel jack (Switchcraft, Inc. S765 or equivalent) with minus (–)

potential center lead and positive (+) shield lead

2. Connect the barrel jack to the BSIA at J1 (see Figure 20).

Note Battery source requirements are -44VDC to -56VDC @2 amps. An inline, slow-blow fuse

rated 3 amps @250VAC must be installed as close as possible to the battery source on the

minus potential side.

3. To prevent accidental removal of the power cord connected to J1 on the BSIA, tie wrap the

power cord to the power strain relief above the ground screw on the BSIA (see Figure 22).

Step 6: Connect PC

1. Insert one end of the RS-232-C

cable with a DB9 or DB25 adapter

into the serial port in the back of the

PC (see Figure 21).

2. Insert the RJ-45 connector into the

back of the BSIA (J2) (see Figure

22)

Barrel Jack Power Supply

115/230VAC Input

(50/60 Hz)

GND

+5.3VDC @2.5 Amp Output

2983

Figure 20 Barrel-jack Connection

DB9 or DB25 Connector

(Male DB9 or DB25 Adapter)

RJ-45 Connector (J2 Admin Port)

3730

RS-232-C Cable BSIA

Figure 21 PC to BSIA Connection

3000

Power Cord Strain Relief

Not

Used RJ-45

(Admin Port) 25-pair Female Connectors

(Analog Lines and Base Stations)

-48VDC

Input

(Circuits 17~32) (Circuits 1~16)

P2 P1

J1 J2

GND

Figure 22 BSIA RJ-45 Jack (back side)

BSIA System Installation

Step 7: Install Strata AirLink Manager Software

24 Strata AirLink Installation Guide 5/00

Step 7: Install Strata AirLink Manager Software

1. Check the PC hardware/

software against the required

minimums.

Refer to “Check System Hardware and Software

Requirements” on Page 6.

2. Close any open applications

in Windows.

3. Insert the Strata AirLink

Manager software floppy

disk into the A:\ drive.

4. In Windows 98/95, click Start

and Run

...or in Windows 3.11/3.1,

open Program Manager and

click File and Run.

A dialog box displays requesting the location of the setup

disk.

5. Click File and Run. A dialog box displays requesting the location of the setup

disk.

6. Type A:\Setup and click

OK.

The Windows setup screen appears and warns you to close

other Windows applications.

7. Click Yes A dialog box displays, recommending a destination path

of C:\Wireless.

...or No if you need to close

applications.

8. Click OK C:\Wireless is accepted as the destination directory.

...or change the destination

drive and directory.

9. Click OK. A dialog box displays asking for verification of the

software location (its program directory or the Windows

system directory). It is recommended that the program

directory is used.

10. Select the program directory.

11. Click OK. The files are copied to the hard disk. A program group is

created.

BSIA System Installation

Step 8: Copy Upgrade Software

Strata AirLink Installation Guide 5/00 25

Step 8: Copy Upgrade Software

1. Place the Strata AirLink

floppy disk #2 into drive A:\.

2. In Windows 98/95, double-

click the My Computer icon

...or in Windows 3.11/3.1,

open Program Manager.

3. Navigate to the A:\ drive.

4. From the A:\ drive, highlight

the file to be copied.

5. From the Edit pull-down

menu, double-click Copy.

All of the highlighted files are copied to the clipboard.

6. Navigate to the

C:\Wireless\Software

subdirectory.

7. From the Edit pull-down

menu, double-click Paste.

All of the files on the clipboard are pasted to the

subdirectory.

8. Close all the windows and

return to the Strata Airlink

Manager application.

3332

3505

BSIA System Installation

Step 9: Configure System

26 Strata AirLink Installation Guide 5/00

Step 9: Configure System

Substep A: Activate UTAM

1. Make sure the PC is

connected to a BSIA.

2. Turn on the PC. Windows automatically starts.

3. Double-click the Strata

AirLink Manager Desktop

icon.

This displays only once when the system is initialized.

4. Type the name, organization

(company name) and the

password.

Important! If the password is forgotten, the software must

be reloaded. The password can be changed

after initialization of the system.

5. Click Continue. The Password Verification dialog box appears.

6. Enter the same password and

click OK.

The Setup dialog box displays again.

7. Click Continue. The software starts and requests your password.

Important! If a warning message that the manager

cannot open port 1 or 2 is received, check the

software port configuration against the

hardware configuration.

8. Enter the password and click

OK.

1. From the Desktop

Toolbar, click the

Status icon.

3327

3289

3484

BSIA System Installation

Step 9: Configure System

Strata AirLink Installation Guide 5/00 27

2. Click Get UTAM

Inputs from Strata

Airlink.

3. Make a note of the

BSIA serial number

and input codes

before calling the

Strata AirLink

Activation Desk

because the staff will

request these

numbers.

4. Call the Strata

AirLink Activation

Desk, (949) 598-

4980 for the

activation code.

Note The hours of operation are: Monday through Friday,

8:00 a.m. to 5:00 p.m., Pacific Standard Time.

After the BSIA serial number and input codes are given to the

activation desk, the technician will give you the UTAM system

activation code.

5. Close the Get UTAM

Inputs From Strata

AirLink window.

The Status window displays.

6. From the Status

window, highlight

UTAM.

7. Select Send UTAM

Activation Code to

Strata AirLink.

8. From the UTAM

Activation Code

dialog box, enter the

UTAM Activation

Code.

9. Click OK. The message “Wireless system has been activated” displays at

the bottom of the Status window.

Important! Install the UTAM code in one hour or a new one

must be obtained.

3485

3486

3487

BSIA System Installation

Step 9: Configure System

28 Strata AirLink Installation Guide 5/00

Substep B: Set System Time and Date

Normal LED indications display on the BSIA (PWR and

Master LEDs ON) and Base Stations (PWR LED ON). Several

messages display (below) on the PC screen as Strata AirLink

Manager tests the installation.

Important! If the message “Waiting for Wireless Manager”

does not appear in the Status window before the

progress bar times out, or LED S2 remains lit

after a reboot, the BSIA has not been upgraded.

Repeat Substeps 1~9.

1. Click the

Configuration icon.

2. Highlight

Preferences.

3491

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BSIA System Installation

Step 9: Configure System

Strata AirLink Installation Guide 5/00 29

Substep C: Enter System Settings

3. Click Time and Date.

4. Enter the time and

date.

5. Click “Automatic

daylight savings time

adjustment,” if

needed.

6. Send the new data to

the configuration file.

7. Click Close.

1. Complete the System

Settings form.

See Table 5 on Page 34.

2. Open the Strata

AirLink Manager

program.

3. Click the

Configuration icon.

4. Highlight Select

Database.

3274

3289

3270

BSIA System Installation

Step 9: Configure System

30 Strata AirLink Installation Guide 5/00

5. Click System

Settings

...or double-click

“System Settings” in

the active window.

6. Click the Get icon. The current data from the BSIA displays.

7. Verify previous

settings.

8. Enter the System and

Base Station IDs, and

timing intervals.

The recommended timing intervals are:

♦Stop ringing time – 4500 ms

♦Dial tone delay – 200 ms

♦DTMF cycle duration – 200 ms

♦DTMF off duration – 100 ms

♦Hookflash duration – 500 ms

♦FT pause duration – 1000 ms

♦FT inter-event pause – 100 ms

9. Click the Send icon. The new data is sent to the BSIA.

10. Save the file (file

extension is .sdb).

3271

BSIA System Installation

Step 9: Configure System

Strata AirLink Installation Guide 5/00 31

Substep D: Configure Handsets

1. Complete the User

Settings form.

See Table 6 on Page 35.

2. Ensure that each

handset ID

corresponds to the

correct connector

pair.

3. Open the Strata

AirLink Manager

program.

4. Click the

Configuration icon.

5. From the Configure

Window, click Select

Database and User

Database.

6. Click the Get icon. The current data from the BSIA displays.

7. Verify the previous

BSIA settings.

8. Enter the handset ID.

9. Save the file (file

extension is .udb).

10. Click the Send icon. The new data is sent to the BSIA.

3289

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BSIA System Installation

Step 9: Configure System

32 Strata AirLink Installation Guide 5/00

Substep E: Program Button Sequences

1. Complete the

Programming Button

Sequences form.

Consider the order in which commands and text displays

should occur during the execution of a telephone feature. See

Table 7 on Page 36.

2. Enter events 1~20

using the command

codes or text

displays.

3. Open the Strata

AirLink Manager

program.

4. Click the

Configuration icon.

5. From the Configure

Window, click Select

Database and Feature

Table.

6. Click Select Event

and Commands.

3289

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3264

BSIA System Installation

Step 9: Configure System

Strata AirLink Installation Guide 5/00 33

7. Click a command

(Hookflash, 1~0, *,

#, etc.).

The command appears in the designated column (labeled

Event 1~20). The Select Event pull-down menu displays.

8. Highlight Display.

9. Click an LCD

message (CALL

WAIT, CALLBACK,

CAMPON, etc.).

The message appears in the designated column (labeled Event

1~20). A completed Feature Table looks like this:

10. Repeat Substeps 1~5

as necessary.

11. Save the file (file

extension is .fdb).

12. Click the Send icon. The new data is sent to the BSIA.

3265

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BSIA System Installation

Step 9: Configure System

34 Strata AirLink Installation Guide 5/00

Programming Sheets

Table 5 System Settings

Parameter Description Units/

Range

Suggested

Setting

Your

Setting

System ID ID for the system (written on the

RWIU label). 1~5

Base Station 1 ID ID of the first Base Station. 0~31

Base Station 2 ID ID of the second Base Station. 0~31

Stop Ringing Time

Length of time the RWIU waits

after last detection of ring voltage

on a line before it stops the ring.

100 ms1

1. For example, a setting of 2 means 2 x 100 ms or 200 ms.

Dial Tone Delay2

2. The Dial Tone Delay eliminates the possibility of a user dialing before the office telephone system is ready.

Time delay between pressing

&$// and outpulsing DTMF

tones.

100 ms12

DTMF Cycle Duration

Duration of the full DTMF cycle

(length of tone plus length of

silence between tones) for dialing

and other telephone system

operations.

10 ms3

3. For example, a setting of 2 means 2 x 10 ms or 20 ms.

DTMF Off Duration Duration of silence between

DTMF tones. 10 ms310

Hookflash Duration

Duration of the hookflash in

signaling the office telephone

system.

100 ms15

FT Pause Duration Duration of pause events in the

Feature Table. 100 ms110

FT Inter-event Pause Duration of pause between events

in the Feature Table. 100 ms11

Second Base Station

Service Enabled

Enables service for a second

Base Station. TRUE if a second

Base Station is installed. FALSE if

only one Base Station is installed

or out of order.

BSIA System Installation

Step 9: Configure System

Strata AirLink Installation Guide 5/00 35

Table 6 User Settings

Line Amphenol Connector/

Pair

Handset ID

(1 - 1535)

Extension #

(1 - 10 digits)

User Name/Comment

(1 - 12 characters)

1P1, Pair 1

2P1, Pair 2

3P1, Pair 3

4P1, Pair 4

5P1, Pair 5

6P1, Pair 6

7P1, Pair 7

8P1, Pair 8

9P1, Pair 9

10 P1, Pair 10

11 P1, Pair 11

12 P1, Pair 12

13 P1, Pair 13

14 P1, Pair 14

15 P1, Pair 15

16 P1, Pair 16

17 P2, Pair 1

18 P2, Pair 2

19 P2, Pair 3

20 P2, Pair 4

21 P2, Pair 5

22 P2, Pair 6

23 P2, Pair 7

24 P2, Pair 8

25 P2, Pair 9

26 P2, Pair 10

27 P2, Pair 11

28 P2, Pair 12

29 P2, Pair 13

30 P2, Pair 14

31 P2, Pair 15

32 P2, Pair 16

BSIA System Installation

Step 9: Configure System

36 Strata AirLink Installation Guide 5/00

Table 7 Feature Table

Events 1 - 20

(Use the Commands or Text Displays Listed Below)

Button

Sequence

FLSH

FCN 1

FCN 2

FCN 3

FCN 4

FCN 5

FCN 6

FCN 7

FCN 8

FCN 9

FCN 0

FCN *

FCN #

BSIA System Installation

Step 9: Configure System

Strata AirLink Installation Guide 5/00 37

Substep F: Store IDs in Handset

1. Press 3:5. The handset turns on.

2. Press )&1.

3. Press ▼ until SYSTEM

CONFIG. displays

...or  + )&1.

4. Press )&1.

5. Enter the proper System ID

(SID).

Note The SID must match the data entered in the system

settings.

6. Press &/5to make

corrections.

7. Press ▼.

8. Enter the handset ID (four

digits) for the system ID

entered in Substep 5.

9. Press ▼ for other systems.

10. Repeat Substeps 1~11 to

enter all the system and

handset IDs required.

A maximum of eight system IDs and associated handset

IDs can be stored in handset memory.

11. Press (1'. The ESN displays momentarily.

12. Press &$//. The handset ESN is stored in the BSIA.

OPERATION

12 : 15

SYSTEM

CONF IG.

12 : 15

SID#0

12 : 15

HID#0

12 : 15

HID#1

12 : 15

BSIA System Installation

BSIA Additional Information

38 Strata AirLink Installation Guide 5/00

BSIA Additional Information

The following tables have additional information unique to the BSIA system and cover:

♦BSIA (controller) specifications – Table 8

♦Adapter and BSIA pinouts – Tables 9 and 10

♦ALM removal

♦Initial configuration change

♦Password change

♦Base Station additions

♦Communication port change

BSIA (Controller) Specifications

Adapter and BSIA Pinouts

Tables 9 and 10 list the adapter and BSIA pinouts.

Table 8 BSIA Specifications

Name Description

Dimensions 16.84 x 9.29 x 1.75 inches

Weight 4.6 lbs. without ALM

Mount Wall or industry-standard rack mount

Input Power -48VDC or 110/220VAC with optional power supply

Temperatures

Operating: 10°~40°C

Storage: -20°~53°C

Operating Humidity: 20 to 80% non-condensing

Storage Humidity: 5 to 95% non-condensing

Altitude

Operating: 4,920 ft.

Note Systems operating above 4,920 ft. in low humidity areas

could require additional cooling.

Storage: 940 to 9,400 ft.

Table 9 DB9 and DB25 Adapter Pinouts

8-Pin Jack DB9-F DB25-F 8-Pin Jack DB9-F DB25-F

1/BLU Not Used Not Used 5/GRN 3 2

2/ORG 7 4 6/YEL 5 7

3/BLK 8 5 7/BRN Not Used Not Used

4/RED 2 3 8/WHT Not Used Not Used

BSIA System Installation

BSIA Additional Information

Strata AirLink Installation Guide 5/00 39

ALM Removal

1. Power off the BSIA.

2. Remove the screws securing the cover of the BSIA case.

3. Lift the cover off of the BSIA.

4. Unplug connectors J4, J5, or J6.

CAUTION! Do not apply diagonal pressure to the DIN connectors (see Figure 16 on Page

20).

5. Disconnect the ALM from the standoffs on the BSIA PCB.

6. Gently lift the ALM out of the BSIA.

7. Replace the BSIA cover and re-install the screws.

Table 10 BSIA Pinouts

Pair P1 P2

1Tip, ring — station 1 Tip, ring — station 17

2Tip, ring — station 2 Tip, ring — station 18

3Tip, ring — station 3 Tip, ring — station 19

4Tip, ring — station 4 Tip, ring — station 20

5Tip, ring — station 5 Tip, ring — station 21

6Tip, ring — station 6 Tip, ring — station 22

7Tip, ring — station 7 Tip, ring — station 23

8Tip, ring — station 8 Tip, ring — station 24

9Tip, ring — station 9 Tip, ring — station 25

10 Tip, ring — station 10 Tip, ring — station 26

11 Tip, ring — station 11 Tip, ring — station 27

12 Tip, ring — station 12 Tip, ring — station 28

13 Tip, ring — station 13 Tip, ring — station 29

14 Tip, ring — station 14 Tip, ring — station 30

15 Tip, ring — station 15 Tip, ring — station 31

16 Tip, ring — station 16 Tip, ring — station 32

20 Receive from Base Station 1

21 Transmit to Base Station 1

22 Tip, ring — external alarm connection

23 Tip, ring — external alarm connection

24 Receive from Base Station 2

25 Transmit to Base Station 2

BSIA System Installation

BSIA Additional Information

40 Strata AirLink Installation Guide 5/00

Initial Configuration Change

It is highly recommended that you get the current configuration and save it to a file on the PC as

the working copy. Then, open and edit the working copy – not the original file. Using this method

ensures that the original configuration file is not corrupted while adding or editing existing data.

Once the new information is saved, the BSIA uses the new data immediately.

Important! Sending configuration information to the BSIA overwrites existing information.

Make sure that the sent data contains all of the required configuration information,

not just the few additions or changes that were made.

Password Change

Base Station Addition

1. From the Desktop

Toolbar, click the

Configuration icon.

2. Open the Configure

Window.

3. Select Preferences

from the menu bar

and Password.

4. Enter the old and

new password and

click OK.

1. From the Desktop

Toolbar, click the

Configuration icon.

2. Open the Configure

Window.

3268

BSIA System Installation

BSIA Additional Information

Strata AirLink Installation Guide 5/00 41

Communications Port Change

3. Click Select

Database and System

Settings.

4. Click the Get icon. The current data from the BSIA displays.

5. Enter TRUE in

Second Base Station

Service Enabled.

Important! Do not perform this step without getting the

current system settings first, or all data is

overwritten.

6. Save the file and

close the Configure

Window.

The Desktop Toolbar displays.

7. Double-click the

Upgrade icon.

The Base Station is upgraded.

1. From the Desktop

Toolbar, click the

Configuration icon.

2. Click Preferences

and Port Setting.

3. Click the new port

and Close.

Important! Click close immediately (before 10 seconds have

elapsed) or the change does not take effect.

3271

3281

BSIA System Installation

BSIA Additional Information

42 Strata AirLink Installation Guide 5/00

Strata AirLink Installation Guide 5/00 43

RWIU System Installation 4

This chapter describes the specific installation steps for the RWIU PCB.

Step 1: Check DIP Switches and Jumpers on PCB

CAUTION! The RWIU and WWIS come from the factory already assembled. Remove the

WWIS carefully to check the DIP switches on the RWIU, keeping the pins on it

straight. After checking the DIP switches, but before aligning the two PCBs, be

sure that the connectors are not bent. This causes irreparable damage to both

PCBs.

The RWIU has three DIP switches. The location of each is shown in Figure 23. The factory default

positions are given in the following steps.

Figure 23 Location of RWIU DIP Switches S1~S3

3513

RWIU1A

12345678

DIP

12345678

DIP

12345

DIP

12345

DIP

J9J10

J12

J13

J15 J14

J17 J16

J13

LD2 LD1

JTAG

RWIU (top view)

RWIU System Installation

Step 1: Check DIP Switches and Jumpers on PCB

44 Strata AirLink Installation Guide 5/00

1. Check DIP Switch S1. Table 11 gives the factory settings - defaults are in bold.

Important!

●Switch 8 is used to recover the RWIU in the event of a software load failure. Turn Switch 8

to its off position to force a download of the stored factory default software.

●If any Base Station is not used, put its corresponding S1 switch in the on (inactive)

position. If the switch is in the off position, the WWIS subassembly LED 1 and 2 remain lit

and the RWIU tries to initialize that Base Station every 40 seconds.

2. Check DIP Switch S2. Table 12 gives factory settings - defaults are in bold:

3. Check DIP Switch S3 settings to ensure that the correct number of handsets are enabled (see

Table 13).

4. Verify that the Watch Dog Timer (WDT) is jumpered correctly as shown in Figure 24.

Table 11 S1 Factory Default Positions

S1 DIP Switch Number

Position 1 2 3 4 5 6 7 8

Base

Station 1

Inactive

Base

Station 2

Inactive

Base

Station 3

Inactive

Base

Station 3

Inactive

Spare Spare Spare Disable

Download

Off

Base

Station 1

Active

Base

Station 2

Active

Base

Station 3

Active

Base

Station 4

Active

Spare Spare Spare Force

Download

Table 12 S2 Factory Default Positions (RF Signals)

S2 DIP Switch Number

Position 1 2 3 4 5

On Slave1

1. RWIU must be in the master setting to operate.

DECT2 Disabled

2. DECT = Digital European Cordless Telecommunications

PCS3 Disabled

3. PCS = Personal Communication Service

Four Ports Spare

Off Master DECT Enabled PCS Enabled Two Ports Spare

Table 13 S3 Factory Default Positions (Number of Handsets)

S3 DIP Switch Number Number of

Handsets

1 2

On On 8

Off On 16

On Off 24

Off Off 32

RWIU System Installation

Step 2: Mount WWIS onto RWIU

Strata AirLink Installation Guide 5/00 45

Step 2: Mount WWIS onto RWIU

CAUTION! Before aligning the two PCBs, be sure that the connectors are not bent. This

causes irreparable damage to both PCBs.

1. Carefully align the connectors of the WWIS (P9~P10 and P12~P17) to the terminals on the

RWIU (J9~J10 and J12~J17) (shown in Figure 24).

Figure 24 Alignment of the WWIS onto the RWIU

2. Gently press the WWIS onto the RWIU. Ensure that the connections are solid by gently

pulling the WWIS away from the RWIU. If the connectors are properly seated, a slight

resistance is felt.

Step 3: Determine Proper Strata DK Slot Configuration

➤Use Table 14 to determine the physical slot configuration for the RWIU in Strata DK424i. The

RWIU PCB can provide up to 16 or 32 Strata AirLink Handsets, depending on where it is

placed. The RWIU slot provides eight handsets. Each additional set of eight handsets requires

that an additional cabinet slot adjacent to RWIU be vacant.

RSTU or RDSU: Each RSTU or RDSU PCB connected to BSIA requires one slot. These

PCBs cannot occupy a slot that is left vacant to provide capacity for RDTU, RPTU, or RWIU,

as shown in Table 14. Each RSTU PCB provides circuits for up to eight Strata AirLink

Handsets; each RDSU/RSTS provides circuits for four Strata AirLink Handsets.

RJ45

RWIU System Installation

Step 3: Determine Proper Strata DK Slot Configuration

46 Strata AirLink Installation Guide 5/00

Important! For Strata DK40i, if there are eight handsets, the RWIU can be installed in any of

the expansion cabinet slots (15, 16, and 18). If there are 16 handsets, the RWIU

must be installed in slot 15 and Slot 16 must be vacant. This system cannot support

24 or 32 handsets because of a port limitation.

Table 14 Strata AirLink RWIU PCB Cabinet Slot Configuration

Handsets

Needed

Slots

Needed

RWIU PCBs

Needed1RWIU Cabinet Slot Placement

Base Cabinet with any processor

1~8 1 1S103-RWIU1

9~16 2 S104-vacant2

17~24 3 2S105-RWIU2

24~32 4 S106-vacant*

33~40 5 3S107-RWIU3

41~48 6 S108-vacant*

Second cabinet with B2CAU/CBU processor

1~8 1 1S201-RWIU1

9~16 2 S202-vacant2

17~24 3 2S203-RWIU2

24~32 4 S204-vacant2

33~40 5 3S205-RWIU3

41~48 6 S206-vacant2

Second and third cabinet with B3CAU/CBU; or second through fifth cabinet with B5CAU/CBU

1~8 1

S_07-RWIU1

9~16 2 S_08-vacant2

17~24 3 S_09-vacant2

24~32 4 S_10-vacant2

33~40 5 2S_01-RWIU2

41~48 6 S_02-vacant2

49~56 7 3S_03-RWIU3

57~64 8 S_04-vacant2

65~72 9 4S_05-RWIU4

73~80 10 S_06-vacant2

1. RWIU PCBs do not have to be installed in the order shown in this table. Example: If only one RWIU is

needed, it can be installed in any RWIU slot shown in the table so long as the slot is supported by the

installed processor.

2. The slot occupied by RWIU supports 8 handsets, for each additional 8 handsets an additional slot

adjacent to RWIU must be vacant.

RWIU System Installation

Step 4: Install RWIU/WWIS into Strata DK

Strata AirLink Installation Guide 5/00 47

Step 4: Install RWIU/WWIS into Strata DK

1. Insert the RWIU (WWIS and components facing right) into the appropriate slot of the Strata

DK and apply firm, even pressure to ensure proper mating of connectors.

CAUTION! Strata DK power must be off before inserting the RWIU.

2. After installing the RWIU, gently pull the PCB outward. If the connectors are properly seated,

a slight resistance is felt.

Step 5: Run Cable

1. Do not exceed these cabling distances between the Base Stations and WWIS for Category 5,

24 AWG:

♦2,000 feet for line power

♦3,300 feet for local power

2. Use Category 5 cable. Using a mix of Categories 2, 3, 4, and 5 is acceptable but can effect the

total possible cable length.

3. Connect one end of each cable into the RJ45 jacks

on the RWIU/WWIS (Point B in Figure 26) and

the other end (reversed) into the EMI box (Point

A in Figure 26). The RJ-45 transmit and receive

pins are shown in Figure 25.

4. Connect each end of the other set of cables into

the RJ-45 jacks of the EMI box (Point C - To Base

Stations in Figure 26) and run the opposite end

out to the Base Stations.

Figure 26 EMI Connections to the RWIU/WWIS

RJ45

Transmit Receive

12 6543

3512

RJ45 RJ45 RJ45

Figure 25 RJ-45 Pin Configuration

RWIU1A (side)

WWIS1A (side)

3724

1234

C - To Base Stations

EMI

RWIU System Installation

Step 6: Determine Base Station Power Supply

48 Strata AirLink Installation Guide 5/00

CAUTION!

♦Do not use current-limiting (fuse style) primary protectors on the transmit and

receive pairs between the RWIU and Base Stations.

♦Do not connect the RWIU to power at this point.

Step 6: Determine Base Station Power Supply

A Base Station can receive input (line) power from the RWIU or an optional local power supply.

Using a local power supply increases the distance Base Stations can be located from the RWIU.

Customers with 220VAC outlets can:

♦Purchase another power cord to fit the universal connector (three-pronged IEC 320 power

inlet) on the power supply

♦Replace the 110VAC plug on the cable with an appropriate 220VAC plug

♦Connect a North American 220VAC adapter to the 110VAC plug

Step 7: Connect Power Supply

The maximum available PBX power for each RWIU PCB is one amp (+5VDC).

1. Use the external power supply (see Figure 27) to

increase the amps for each Base Station.

The power supply has a -40VDC power connector

for direct connection to the RWIU.

2. Connect to 110VAC power, but do not power on.

Step 8: Use Proper Power Factor

(PF)

➤Check the +5VDC PF using Table 15 as a reference.

Calculation examples are shown in Tables 16 and

17.

Note The maximum voltages for the RPSU280A

Power Supply are 25.0 (+5VDC) and 65.0

(-24VDC).

3923

AC IN

110VAC

Power Cord

DC OUT

40VDC

DC OUT OK

AC/DC OUT

DC/DC OUT

RWIU - 40 VDC

Power Connector

DC IN

24VDC

Backup

Batteries

Figure 27 RWIU Power Supply

RWIU System Installation

Step 8: Use Proper Power Factor (PF)

Strata AirLink Installation Guide 5/00 49

Table 15 Strata DK40i and DK424 PCB and Power Supply PFs

PCB Type +5VDC PF -24VDC PF Notes

IMDU 0.1 0.16

PCOU1, 2 1.9 2.0

PDKU1, 2 0.8 0.3 With 8 DKTs.

PEKU 1.6 0.7 With 8 EKTs.

PEPU 1.1 6.5

PESU 1.5 0.5 With 4 EKTs and 2 SLTs.

PIOU 2.0 6.5

PIOU2 1.1 6.5

PIOUS 0.75 4.0

RSTU/RSTU2 (-24VDC) 1.4 0.5 With 8 SLTs.

R40S 0.0 2.8 Does not use +5VDC.

RATU 1.7 0.3

RBSS 0.6 0.3

RBSS2 0.0 0.3 Does not use +5VDC.

RBSU + RBSS 3.2 0.3

RBSU 2.5 1.0

RBSU2 0.0 1.0 Does not use +5VDC.

RBUS 0.0 0.3 Does not use +5VDC.

RBUU 0.0 1.0 Does not use +5VDC.

RCIS 0.3 0.1

RCIU, RCIU2 0.7 0.2

RCMS 0.6 0.3

RCOS, RCOS2 1.7 2.0

RCOU (4 CO) 2.5 2.0

RCOU + RCOS (8 CO) 3.6 4.0

RCOU, RCOU2 1.9 2.0

RCTUA 2.0 1.0

RCTUB 4.0 1.0

RCTUBA/BB 4.0 1.9

RCTUC/D 4.5 1.9

RCTUE/F 10.0 1.9

RDDU 2.6 7.0

RDSU/RDSS (-24VDC) 1.1 0.3 With 4 DKTs and 4 SLTs.

RDSU + R48S (-48VDC) 1.1 0.5

RDTU 1.8 1.0

REMU2/PEMU 1.0 7.5

RGLU, RGLU2 2.1 2.5

RMCU 0.7 0.3

RWIU System Installation

Step 9: Program Strata DK

50 Strata AirLink Installation Guide 5/00

Step 9: Program Strata DK

Important! Do not use a DKT that has an intercom button for Speed Dial programming.

1. Determine how many handsets, PDKU ports, and available slots are required before

programming the Strata DK. Up to 32 handsets per RWIU are allowed.

2. Use the following programs:

♦Program 03 for Code 61 (slot assignments).

♦Program 32 for Auto Preference.

♦Program 39 for flexible button assignments.

RMDS 0.35 0.16 2400 bps MODEM.

RPTU 2.6 1.0

RRCS-12 1.5 1.0

RRCS-4 0.4 0.3

RRCS-8 1.0 0.5

RSIS 0.35 0.15

RSIU 1.0 0.3

RSSU 0.7 0.3

RSTU + R48S (-48VDC) 1.4 1.0 With 8 SLTs.

RSTU2 4.0 2.3 With 8 MWs.

RWIU 9.2 0.0 With 8, 16, 24, or 32 handsets.

Table 16 Example of Strata DK424 Base Cabinet Configuration with RCTUA4A

PCB Quantity +5VDC PF -24VDC PF

RCTUA4A 1 2.0 1.0

RRCS-4 1 0.4 0.3

PDKU2 2 1.6 0.3

RCOU + RCOS 1 3.6 4.0 (8 COs)

RBSU + RBSS 1 3.2 0.3

RWIU 1 9.0 0.0

Total 7 19.8 5.9

Table 17 Example of Strata DK40i Expansion Cabinet Configuration

PCB Quantity +5VDC PF -24VDC PF

RCOU + RSOU 1 3.6 4.0 (8 COs)

RBSU + RBSS 1 3.2 0.3

RWIU 2 18.0 0.0

Total 4 24.8 4.3

Table 15 Strata DK40i and DK424 PCB and Power Supply PFs (continued)

PCB Type +5VDC PF -24VDC PF Notes

RWIU System Installation

Step 9: Program Strata DK

Strata AirLink Installation Guide 5/00 51

♦Programs 81~89 for line ringing on the handsets.

♦Program 91-9 for automatic PCB recognition.

♦Programs *71~73 for DID ringing on specific handsets.

Refer to Strata DK Programming Manual for specific information and Table 18 for available

Strata DK station features.

Table 18 Available Station Features

Feature Name

Account Code Continuous DTMF Tones

Automatic Call Distribution (ACD) DISA Security Code Revision

Automatic Busy Redial (ABR) Do Not Disturb (DND)

Automatic Call Back (ACB) DND Override (receive)

Automatic Hold Exclusive Hold

Automatic Line Selection Door Phone

Busy Override/Busy Station Transfer/Busy

Station Ringing Headset Interface

Call Forward: Headset Receiver Volume Control

●All Calls Hearing Aid Compatible

●Busy Liquid Crystal Display (LCD)

●No Answer Message Waiting Indication

●Busy/No Answer Multiple Message Waiting

●Fixed Microphone Control (fixed) - Mute Only

●External Microphone Sensitivity Control

Call Park Orbits: Loud Ringing Bell (headset)

●Park/Page Night Lock

Call Pickup: Night Transfer

●Night Bell Off-hook Call Announce (OCA) - Handset Mode

●Tenant Ringing Lines (four groups) Page Access

●Station Groups (20 groups, all call

types) Phantom Message Waiting Indication

●Any Ringing LIne Pooled Line

●Directed Station (all call types) Private CO Lines

●Held CO Lines (selectively) Push-button Dialing

●Parked Call Release and Release/Answer

●External Page Remote Retrieval of Held/Parked Calls

Centrex/PBX Compatible Ringing Line Preference

CO/Centrex Saved Number Redial

Conferencing Timed Reminders

Dial Pulse DTMF Mode Change Toll Restriction Override Code Revision

Direct Station Selection (DSS) User Programmable Feature Buttons

DSS Console Features

RWIU System Installation

Step 10: Connect PC

52 Strata AirLink Installation Guide 5/00

Step 10: Connect PC

➤Run the RS-232-C cable to the back

of the PC (COM port 1) and insert

the 6-pin connector into the RWIU

jack (see Figure 4-1).

Step 11: Initialize RWIU

1. Open the RWIU Manager software.

2. Turn on the Strata DK. The RWIU checks Base Station status and connections.

3. Check the LEDs on the Base Stations. If all the LEDs are OFF, the initialization is complete.

4. Check the handsets for dial tone. If there is dial tone, the initialization is complete.

Step 12: Install RWIU Manager

1. Check the PC hardware/

software against the required

minimums.

Refer to “Check System Hardware and Software

Requirements” on Page 6.

2. Close any open applications

in Windows.

3. Insert the RWIU Manager

floppy disk into the A:\ drive.

4. In Windows 98/95, click Start

and Run

...or in Windows 3.11/3.1,

open Program Manager and

click File and Run.

A dialog box displays requesting the location of the setup

disk.

5. Type A:\Setup and click

OK.

The Windows setup screen warns Windows applications

should be closed.

6. Click Yes A dialog box displays recommending a destination path of

C:\Wireless.

...or No if applications need

to be closed.

7. Click OK C:\Wireless is accepted as the destination directory.

...or change the destination

drive/directory.

3333

RS-232-C 6-pin Jack

RWIU (side view)

Figure 4-1 RWIU 6-pin Jack

RWIU System Installation

Step 13: Start RWIU Manager

Strata AirLink Installation Guide 5/00 53

Step 13: Start RWIU Manager

Step 14: Set General Settings

8. Click OK. A dialog box displays requesting verification of the

software location (its program directory or the Windows

system directory). Using the program directory is

recommended.

9. Select the program directory.

10. Click OK. The files are copied to the hard disk. A program group is

created.

1. Make sure that the PC is

connected to the RWIU.

2. From the RWIU program

group, double-click on the

Manager icon.

After a few seconds, the Desktop Toolbar displays.

1. From the Desktop Toolbar,

click the Config icon.

2. Click General Settings and

assign COM port 1.

3. Click OK.

3347

3348

3349

RWIU System Installation

Step 15: Enter Handset IDs

54 Strata AirLink Installation Guide 5/00

Step 15: Enter Handset IDs

4. Click System ID.

5. Enter the System ID.

6. Click OK. General Settings window displays.

7. Click Time and Date.

8. Enter the Date and time.

9. Click OK.

1. From the Desktop Toolbar,

click the Config icon.

2. Click User Database.

3. Download the settings from

the RWIU.

Default IDs display.

Handset IDs do not have

to be in numerical order

and can be changed at any

time.

4. Click OK. The Desktop Toolbar displays.

5. Upload the settings to the

RWIU.

The new IDs are saved.

3351

3354

3746

RWIU System Installation

Step 16: Enable UTAM

Strata AirLink Installation Guide 5/00 55

Step 16: Enable UTAM

1. From the Desktop Toolbar,

click the UTAM Activation

icon.

2. Click Get UTAM Code from

RWIU.

3. Enter the password

LABUTAM.

4. Click OK twice. The Desktop Toolbar displays.

5. Click Get UTAM code from

RWIU.

The new 20-digit UTAM activation code displays. Call the

UTAM Activation desk at (949) 598-4980 between the

hours of 8:00 a.m. and 5:00 p.m. (Pacific Standard Time),

Monday through Friday with this number.

6. Click OK. The Desktop Toolbar displays.

7. Click Send UTAM

Activation Code to RWIU.

8. Input the 10-digit code given

to you by the Activation Desk

9. Press Enter. “Permission granted successfully” displays. If an error

message displays, repeat Steps 1~7.

Note If UTAM is required, the Base Stations have one

power LED ON (green), two (center) transmission

LEDs ON (red), and four additional LEDs that are

red.

3356

3357

3358

RWIU System Installation

Step 17: Store IDs in Handset

56 Strata AirLink Installation Guide 5/00

Step 17: Store IDs in Handset

1. Press 3:5. The handset turns on.

2. Press )&1.

3. Press ▼ until SYSTEM

CONFIG. displays

...or  + )&1.

4. Press )&1.

5. Enter the proper System ID

(SID).

Note The SID must match the data entered in the system

settings.

6. Press &/5to make

corrections.

7. Press ▼.

8. Enter the handset ID (four

digits) for the system ID

entered in Substep 5.

9. Press ▼ for other systems.

10. Repeat Substeps 5~7 to enter

all the system and handset

IDs required.

A maximum of eight system IDs and associated handset

IDs can be stored in handset memory.

11. Press (1'. The ESN displays momentarily.

12. Press &$//. The handset ESN is stored in the BSIA.

OPERATION

12 : 15

SYSTEM

CONF IG.

12 : 15

SID#0

12 : 15

HID#0

12 : 15

HID#1

12 : 15

RWIU System Installation

RWIU Additional Information

Strata AirLink Installation Guide 5/00 57

RWIU Additional Information

The following paragraphs describe:

♦RWIU/WWIS interface unit

♦Changing the initial configuration

♦Changing the communications port

♦Checking the RWIU and Base Station software versions

♦Viewing log messages

♦Resetting the Base Stations and RWIU

♦Upgrading the RWIU and Base Stations

♦Changing the Base Station number

RWIU/WWIS Interface Unit

The Strata AirLink Wireless System interfaces to Strata DK16, DK16e, DK40, DK40i, DK280,

and DK424 systems with an RWIU Interface Unit. The RWIU PCB (shown in Figure 28) functions

as a protocol converter between the Base Stations on one side and the Strata DK system on the

other. The RWIU is the “master” PCB, generating timing and synchronization signals and the

WWIS PCB is the “slave.”

The PCBs have LEDs that indicate a continuous status of operation for both. They are shown in

Figure 29 on Page 16-59. The switches and jumper are described in Tables 11~13 on Page 44.

The PCB has an Intel® 80C186EC, 25 MHz (provided by a 50 MHz oscillator), 16-bit

Complementary Metal Oxide Semiconductor (CMOS) embedded Central Processing Unit (CPU)

with the following:

♦External 16-bit data bus and 20-bit address bus

♦Four Direct Memory Access (DMA) channels

♦Three programmable timer counters

♦Eight programmable external interrupt controller inputs

♦Two integrated communication channels Universal Asynchronous Receiver/Transmitter

(UARTS)

♦Integrated Watch Dog Timer (WDT)

♦Two flash memories (expandable by two)

♦Two CMOS Static Random Access Memories (SRAMs) (expandable by two)

♦In-circuit test points

The RWIU has the following interfaces:

♦Backplane (P1)

♦Synchronous RS485 bus (J5)

♦Serial line (J7)

♦External power supply (J8)

♦JTAG Mach programming (J11)

RWIU System Installation

RWIU Additional Information

58 Strata AirLink Installation Guide 5/00

The WWIS has four Base Station interface connectors (J1~J4).

Figure 28 Top and Side View of the RWIU

The CPU addresses come from three octal latches that are also address buffers while the data bus

addresses are buffered by a pair of bidirectional octal transceivers connected to the various

peripheral devices.

There are eight external interrupt signals:

♦INT0 – connects to the data highway receive (RX) and transmit (TX) interrupt output or to the

RX interrupt output of internal serial channel one (optional).

♦INT1 – connects to the TX interrupt output of internal serial channel one.

♦INT2 – connects to interrupt output of the DMA channel N0 (DMA0).

♦INT3 – connects to interrupt output of the DMA channel N1 (DMA1).

♦INT4 – connects to N0~3 interrupt output.

♦INT5 – connects to the RX interrupt output of internal serial channel one or to the data

highway RX and transmit TX interrupt output (optional).

♦INT6 – connects to the general device interrupt output.

♦INT7 – connects to the interrupt output of the optional external UART device.

The CPU has two flash (boot) memories, 128KB each, operating at 55 ns and mounted on 32-pin

sockets. The memory is expandable to two optional flash memories (512KB each, 55 ns). The total

size of program memory is 256KB or 1024KB using two memories.

The Random Access Memory (RAM) consists of two CMOS SRAM chips, 128KB (55 ns), used

as main data memories. It is expandable to 512KB (55 ns) using two additional chips. The total

size of the data memory of the CPU is 512KB.

3721

RWIU1A

12345678

ECE

12345

DIP

S2S3

JP1

J10

J12

J13

J15 J14

J17 J16

J13

LD2 LD1

JTAG

RWIU (top view)

RWIU (side view)

RWIU System Installation

RWIU Additional Information

Strata AirLink Installation Guide 5/00 59

The WWIS PCB (see Figure 29) has the following components:

♦Four E1 transceivers with crystals, line transformers, protectors, and electronic circuit

breakers

♦Two LEDS for each transceiver

♦Eight elastic buffers, two for each E1 interface

♦Surface Mount Technology (SMT) resistors and capacitors

Figure 29 Top and Side View of WWIS

The thickness of the RWIU is 1.6 mm and the maximum distance between the WWIS PCB

(including the height of the mounted components) is 30 mm.

Signaling

A high density Mach decoder generates all the chip select signals and control signals for Erasable

Programmable Read Only Memory (EPROM), flash and RAM memories, peripherals, and Input/

Output (I/O) devices. The Mach device includes a serial interface on connector J7 for on-board

programming.

The digital I/O block has two digital input buffers and four output D flip-flops for the digital

output signals. All input buffers and output flip-flops connect to the CPU lower data bus using a

bidirectional transceiver. All control signals are generated to the I/O devices by the Mach decoder.

A power ON external reset generator is provided by an internal WDT chip. There is also a power-

fail circuit that alerts the CPU when the voltage falls below 4.75V. This feature is necessary

because the CPU stores data in the backup memory of the RTC during a power failure.

An RTC chip mounts on the RWIU PCB only. It has an internal Lithium battery and an internal

backup 2KB of SRAM memory, powered by the same Lithium battery.

The RWIU interfaces to the Strata DK system using a 32 time slot, 2.048 MHz Pulse Code

Modulator (PCM) channel. The PCM channel has the following signals:

♦PHOUT – 32 time slots (receiving data)

♦PHIN – 32 time slots (transmitting data)

♦PHFS – 8 KHz frame synchronization output

3722

LED4LED3LED2LED1

J3J2J1

P16 P17

P14 P15

P13

P12

P9 P10

WWIS1A

TOSHIBA

WWIS (top view)

J4 LED4LED3LED2LED` J3J2J1

WWIS (side view)

RWIU System Installation

RWIU Additional Information

60 Strata AirLink Installation Guide 5/00

♦PHCLK - 2.048 MHz clock input

♦4MCLK - 4.096 MHz clock input

The interface with the voice channel has the following signals:

♦PCM matrix memory time switch device

♦Digital I/O buffers (output enable)

The PHOUT connects to the matrix PCM input signal using a digital input buffer. The PHIN

connects to the output signal using a digital output buffer. It is enabled only during the

transmission phase of the data by the matrix. A time-slot assignment logic enables the output

buffer of the PHIN signal during the right time segment.

There are five hardwired address pins coming from the backplane connector (P1) of the RWIU and

one additional two-position DIP switch (S3). These are connected to seven input pins to control

the time-slot assignment logic for the various configurations. The CPU reads the status of these

hardwired addresses and the state of the two-position DIP switch (S3). An additional five-position

DIP switch (S2) selects various RWIU configurations and synchronizes the clock with the 8 KHz

frame synchronization pulse.

The receive data signal from the main PCM voice channel connects to input N0 (IN0) of the

matrix. The transmit data signal from the main PCM voice channel comes from output N0

(OUT0). The signal connects to a buffer that generates the external buffered transmit data signal

available on the backplane connector P1. Table 19 describes the four internal synchronous 2.048

PCM busses generated by the matrix.

Table 19 Generated Internal Synchronous PCM Signal

PCM Bus

Number E1 Interface Signal

1N1

RD01 internal synchronous PCM channel N1 receive data.

XDI1 internal synchronous PCM channel N1 transmit data

signal, derived from input N1 (IN1) of the matrix while the

output signal is derived from output N1 (OUT1) of the

same matrix.

2N2

RD02 internal synchronous PCM channel N2 receive data.

XDI2 internal synchronous PCM channel N2 transmit data

signal, derived from input N2 (IN2) of the matrix while the

output signal is derived from output N2 (OUT2) of the

same matrix.

3N3

RD03 internal synchronous PCM channel N3 receive data.

XDI3 internal synchronous PCM channel N3 transmit data

signal, derived from input N3 (IN3) of the matrix while the

output signal is derived from output N3 (OUT3) of the

same matrix.

4N4

RD04 internal synchronous PCM channel N4 receive data.

XDI4 internal synchronous PCM channel N4 transmit data

signal, derived from input N4 (IN4) of the matrix while the

output signal is derived from output N4 (OUT4) of the

same matrix.

RWIU System Installation

RWIU Additional Information

Strata AirLink Installation Guide 5/00 61

Timing and Synchronization

To comply with FCC part 15D clock and frame synchronization requirements, the clock and frame

frequency accuracy must be ± 10 parts per million (ppm). To meet this requirement without adding

cost, the system uses the Strata DK system as the primary clock source. The analog, digital, and

Stratum 3 trunks were considered as possible configurations.

To continue using only one single interface between the RWIU and the Base Stations, the clock

signal is sent through the E1 interface using a 320 ms synchronization pulse. The Base Stations

lock onto the RWIU clock signal and the Portable Unit Board (PUB) extracts the clock from the

Base Stations. The RWIU provides a signal to all other PCBs for a simple insertion into the E1

time slot 17.

Backplane Interface Connector

The RWIU has a 44-pin Deutsche Institut fur Normung (DIN) connector (P1) that connects to the

backplane of the Strata DK system. The connector has two rows with 22 pins in each row.

PBX Data Highway Interface

The PBX data highway control channel uses an integrated UART controller running at 312.5 kbs.

The control channel uses the following signals that originate from the backplane connector P1:

♦DHOUT - receive signal (input) and connects to RX

♦DHIN - transmit signal (output) and connect to TX

The UART debug serial channel connects to the integrated serial channel N0, and the

asynchronous multi-drop communication channel connects to serial channel N1. The UART

internal serial channels connect to the debug serial channel and the asynchronous multi-drop

communication channel. The debug serial channel connects to N0, and the asynchronous multi-

drop communication channel connects to the external UART device.

An RS-485 asynchronous multi-drop communication link between the RWIU and the WWIS

occurs because the UART connects to the CPU external bus. The UART is not physically mounted

on the RWIU, but uses the 28-inch PLCC socket on the RWIU.

The UART receives its operating frequency from the output of the internal timer N0 of the CPU.

N0 is programmed to divide the internal 25 MHz operating frequency of the CPU by a factor of 5

to obtain the UART 5 MHz operating frequency. It is possible to use N0 for other software

applications by substituting an optional external 5 MHz crystal.

Base Station Interface Connectors (E1s)

Four identical long-haul E1 (2048 kbs) PCM interfaces connect the RWIU PCB to each Base

Station (N0~N3) using a standard pulse (see Table 20). Each interface has:

♦Primary access transceiver devices

♦Two elastic buffers for each E1 channel

♦RX and TX line transformers with protectors

♦320 ms synchronization signal insertion logic (channel N17)

♦Loop back controls

♦RWIU generated Base Station reset (relays K1~K4)

♦RFI protectors (common mode chokes - optional)

♦Electronic circuit breakers for each E1 channel

RWIU System Installation

RWIU Additional Information

62 Strata AirLink Installation Guide 5/00

The four primary access transceivers (U7, U13, U25, and U35) use the E1 (31 B + D) interface to

each Base Station. Not all of the 32 time slots of the E1 (32 B + D) frame are used. The format is

called 8 B + D and organized as follows:

♦Time slot N0 – synchronization time slot

♦Time slots N1~N8 – voice channels time slots

♦Time slots N9~N15 – idle (free) time slots

♦Time slot N16 – signaling CCS time slot

♦Time slot N17 – multiframe 320 ms synchronization pulse time slot

♦Time slots N18~N31 – idle (free) time slots

Table 20 Connector J1~J4 Descriptions

Pin No. Base Station Name Description

TX_TIP_BS1 E1 interface (transmission output from TX line

transformer)

2 TX_TIP_BS1

3 Not used

4 Not used

5 RX_TIP_BS1 E1 interface (transmission output from RX line

transformer)

6 RX_TIP_BS1

TX_TIP_BS2 E1 interface (transmission output from TX line

transformer)

2 TX_TIP_BS2

3 Not used

4 Not used

5 RX_TIP_BS2 E1 interface (transmission output from RX line

transformer)

6 RX_TIP_BS2

TX_TIP_BS3 E1 interface (transmission output from TX line

transformer)

2 TX_TIP_BS3

3 Not used

4 Not used

5 RX_TIP_BS3 E1 interface (transmission output from RX line

transformer)

6 RX_TIP_BS3

TX_TIP_BS4 E1 interface (transmission output from TX line

transformer)

2 TX_TIP_BS4

3 Not used

4 Not used

5 RX_TIP_BS4 E1 interface (transmission output from RX line

transformer)

6 RX_TIP_BS4

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RWIU Additional Information

Strata AirLink Installation Guide 5/00 63

The E1 devices receive each processed (but not formatted) 31 B + D frame from the CPU and

transmits it (after formatting) to its Base Station through its TX line transformer. The same is true

from the receiving side. The CPU performs the protocol conversion. Both TX and RX transfers are

actuated in DMA mode by the CPU.

The E1 device connects to the matrix using four internal 2048 kbs synchronous PCM buses with

the following signals:

♦RD01 internal PCM channel n1 received data (U7)

♦XDI1 internal PCM channel n1 transmit data (U7)

♦RD02 internal PCM channel n2 received data (U13)

♦XDI2 internal PCM channel n2 transmit data (U13)

♦RD03 internal PCM channel n3 received data (U25)

♦XDI3 internal PCM channel n3 transmit data (U25)

♦RD04 internal PCM channel n4 received data (U35)

♦XDI4 internal PCM channel n4 transmit data (U35)

The four internal 2048 kbs synchronous PCM busses transfer the data between each E1 device and

the matrix. The matrix places the data on the backplane PCM channels.

Protectors

The RX and TX transformers connect to the E1 line through protector devices. Current-limiting

resistors are used on both sides of the transformers. Tranazorb U45~U47, U53, U57~U58, and

U62~U63 and Gas Tubes G1~G8 devices provide fast protection from lightning by sending

sudden surges to the frame around the RWIU PCB.

Additional protection is provided by the secondary line transformers by dual MMBT7000 diodes.

All the line transformers RX and TX are breakdown-rated at 1500 Vrms. Loop back controls and

Base Station resets are provided for each Base Station by a relay. Each relay is controlled by the

CPU using an output port signal. Transistors drive each relay.

Power (-40VDC) transfers from each Base Station to the associated remote Base Station are

performed using a standard phantom interface on the central taps of the secondary of each TX and

RX transformer of the E1 interface. An electronic circuit breaker with associated power Field

Effect Transistor (FET) is used for each Base Station E1 interface.

Important! In the case of a short circuit on the -40VDC side of one the phantom interfaces, the

electronic breaker turns off its associated power FET. After about five seconds, it

tries to verify that the short is gone by turning on the power FET for a shorter

period (about 200 ms). If the short is gone, the circuit breaker turns on its power

FET permanently. If the short is still present, it continues to retry the circuit.

The same device protects the PCB against a rush current at Base Station power up. Each electronic

circuit breaker block is turned on/off by the CPU using the output port that drives the LED of a

photocoupler. A short circuit indication flag is provided to the CPU for each electronic circuit

breaker. The following are additional protection devices for each E1 interface:

♦Four slow-blow fuses

♦One polyswitch

RWIU System Installation

RWIU Additional Information

64 Strata AirLink Installation Guide 5/00

Ring Back Tones Generator

The RWIU PCB incorporates a 32KB EPROM that generates:

♦440 Hz ring back tone, modulated at 480 Hz

♦2400 Hz busy override tone

♦4 tone channels for the U.S.

Each tone generates 800 bytes every 125 ms. The bytes are sent on a specific time slot of the

matrix and to the related time slot of the PHIN output.

Serial Line Interface

There is a six-pin serial line interface (J7) that debugs and sets up the system. It is a RS-232 port

and connects the PC to the RWIU (see Table 21).

Software Architecture

The RWIU software is a real-time embedded software, written in C language designed for the Intel

80186EC processor. Its modules include real-time tasks, service packages, and hardware drivers.

Its functions are:

♦Communication (KSU DHWY and Base Station)

♦Local debugging

♦Monitor communication

♦Call control logic procedures (call origination, delivery and release)

♦Mobility control (handoff)

♦Handset text and icon displays

♦System and Base Station power up controls

♦RWIU cross connects

♦Base Station software download

♦Start-up diagnostics (BIT)

♦Online diagnostics

♦Loop tests

♦System audit and parameter refresh

♦RWIU and Base Station configuration

♦Alarm reports and LEDs

Table 21 Connector J7 Descriptions

Pin No. Name Description

1 TXD RS-232 TX data (from the RWIU)

2 RTS_0 RS-232 RTS data (from the RWIU)

3 RXD RS-232 RX data (to the RWIU)

4 CTS_1 RS-232 CTS data (from the RWIU)

5 Not used

6 GND RS-232 Ground (from the RWIU)

RWIU System Installation

RWIU Additional Information

Strata AirLink Installation Guide 5/00 65

♦System parameters

♦UTAM activation

The software is built in layers, each implementing a different function. Each layer gets input from

the layer below and provides services to the layer above. The hardware drivers layer uses

interrupts and API calls interface with the layers above.

The operating system is totally independent of the hardware configuration and uses API calls to

interface with the other layers. All other layers use API calls and inter-task communication

messages to interface each other.

The operating system main services are:

♦Task definition and initiation, termination, and context switching

♦Inter-task communication (message, semaphores)

♦Message handling (mailbox)

♦Timers

♦Memory management (buffer pools)

All access to the operating system is performed using an Operating System Shell (OSS). The shell

provides a general API to the operating system services. The software supports the following

interrupt-driven protocols:

♦KSU DHWY communication protocol (addressed ASYNC)

♦Base Station communication protocol (E1 D channel)

♦Local debug/monitor communication protocol (RS-232)

The main data structures are:

♦Port information

♦Card status

♦External E1 links state and status

♦External/internal E1 cross connect configuration

♦Base Station configuration

♦System ID

♦UTAM parameter

The communication protocol layer, using the corresponding hardware drivers, handles external

interfaces. Messages from the KSU and the Base Station are converted by the communication

protocol layer to inter-task messages and are sent to the corresponding layer or task. The hardware

drivers consist of:

♦CPU (Intel 80186EC)

♦E1 Transceiver (DALLAS DS2153)

♦Matrix (MITEL MT8985)

♦WDT (CPU)

♦UART (16550 compatible and internal to the CPU)

♦External UART (16550 compatible)

♦PIC (8259 compatible and internal to the CPU)

RWIU System Installation

RWIU Additional Information

66 Strata AirLink Installation Guide 5/00

♦DMA (four channels and internal to the CPU)

♦RTC

The communication with hardware drivers is performed using package interface procedures. The

Init task controls the sequence of card initialization and synchronizes it according to the KSU and

Base Station needs.

System management consists of several packages—each a set of functions providing a group of

services. The main features are:

♦Alarm management (send alarm, set alarm severity)

♦Database services (add Base Station, change status)

♦Configuration Interfaces (reset Base Station)

♦Test Control (set loop back, start test, utilities and general services, such as set date and time,

set LED)

♦UTAM procedures

Change Initial Configuration

It is highly recommended that you get the current configuration and save it to a file on the PC as

the working copy. Then, open and edit the working copy – not the original file. Using this method

ensures that the original configuration file is not corrupted while adding or editing existing data.

Once the new information is saved, the RWIU uses the new data immediately.

Important! Sending configuration information to the RWIU overwrites existing information.

Make sure that the sent data contains all of the required configuration information,

not just the few additions or changes that were made.

Change Communications Ports

1. From the Desktop Toolbar,

click the Config icon.

2. Click General Settings.

3. Click the new port and OK. The Desktop Toolbar displays.

3348

3349

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RWIU Additional Information

Strata AirLink Installation Guide 5/00 67

Check RWIU and Base Station Software Versions

View Log Messages

1. From the Desktop Toolbar,

click the Status icon.

2. Click Versions.

1. From the Desktop Toolbar,

click Status.

2. Click Log Messages.

3360

3742

4145

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RWIU Additional Information

68 Strata AirLink Installation Guide 5/00

Reset Base Stations and RWIU

Upgrade RWIU and Base Stations

1. From the Desktop Toolbar,

click Status.

2. Click Reset BS

...or Reset RWIU.

The selected Base Station or RWIU is reset automatically.

1. From the Desktop Toolbar,

click the Software Upgrade

icon.

2. Click RWIU Software The software downloads.

...or Base Station Software.

3. Click BS0~BS3

...or Download BIN File to

RWIU.

The software downloads.

4147

4148

3743

3744

3736

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Strata AirLink Installation Guide 5/00 69

Change Base Station Numbers

1. From the Desktop Toolbar,

click the UTAM Activation

icon.

2. Click Change BS Num. You are prompted for a password.

3. Enter the password and click

OK.

4. Enter the new Base Station

number.

3737

3739

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RWIU Additional Information

70 Strata AirLink Installation Guide 5/00

Strata AirLink Installation Guide 5/00 71

Maintenance and Troubleshooting 5

This chapter describes maintenance procedures and troubleshooting tips for the Strata AirLink

Wireless BSIA and RWIU systems. Problems are classified and cleared by replacing the

malfunctioning unit and by performing operational tests in the sequences described in this chapter.

Important! Many wireless system features are assigned, enabled or disabled using software

entries as described in “Install Strata AirLink Manager Software” on Page 24

(BSIA) and RWIU System Installation on Page 43 (RWIU). It is very important to

verify that the programming is correct and functional before troubleshooting the

hardware.

Before beginning diagnostic and troubleshooting tests, check the following:

♦System power, polarity, and continuity

♦BSIA or RWIU LEDs, boot sequence, and alarm relays

♦Base Station LEDs

♦Handset and batteries

♦Strata AirLink and RWIU Manager reports

Maintenance and Troubleshooting

Maintenance

72 Strata AirLink Installation Guide 5/00

Maintenance

This chapter covers the following maintenance procedures: charging batteries, discharging

batteries, password protection, and upgrading base stations.

Charge Batteries

1. Insert the handset with the

battery (power off) into the

Charger Base front pocket.

The front pocket LED changes to amber and then changes

to red to indicate that rapid charging is in progress.

2. Insert the spare battery into

the Charger Base rear pocket.

The rear pocket LED changes to amber while the handset

finishes charging or alternates between green and amber,

indicating in-progress discharge.

FLSH

PWRFCN

STO

CALLENDCLR

123

456

789

ª0

RCL ABC

ABC DEF

MNO

JKL

GH I

PQRS TUV

WXYZ

3911

Handset LED

3912

Battery LED

Maintenance and Troubleshooting

Maintenance

Strata AirLink Installation Guide 5/00 73

Discharge Batteries

Password Protection

Table 22 lists functions in the handset that are accessed by password. Some of the functions are for

use by Toshiba technical support only.

3. When LEDs change to green,

charging is complete.

The charger switches to a trickle charge. When the handset

is fully charged, the front pocket LED changes to green

and the rear pocket LED changes to red, indicating an in-

progress charge.

4. Remove the handset or spare

battery.

Important!

♦Do not use an incomplete, charged battery, even if the

battery icon shows full strength. The handset will

have reduced talk/standby time.

♦If a fully charged battery is placed in the charger, it

will detect the charged condition and cancel rapid

charging. The LED changes to amber, red, and then

green.

1. Insert the battery into the

charger base rear pocket.

If the LED alternates between green and amber, leave the

battery in the charger to complete discharging.

After the discharge cycle completes, the LED changes to

red to indicate rapid charging is in progress.

2. Remove the battery, when the

LED changes to green.

Table 22 Handset Password-protected Functions

Function Meaning

Bulker DU Access to functions.

Unique Base Station Locks the handset onto a Base Station with a particular ID. Zero (0)

means normal operation.

Software version Displays handset’s software version.

Beep on Roam Causes an idle handset to beep when the Base Station it is locked onto

changes.

Handoff by Recall Enables 5&/ to initiate handoff to another Base Station in the system

while a call is in progress.

Reset to factory defaults Restores the handset to factory default settings. All changes made via

the handset menu are removed.

Maintenance and Troubleshooting

Maintenance

74 Strata AirLink Installation Guide 5/00

➤To access password-protected functions

➤To lock a handset to a Base Station

➤To view the software version

1. In idle mode, press   .

2. Press $%&, then )&1.

3. Enter the password.

4. Press ▼ to choose UNIQUE

BASE STATION

...or SOFTWARE VERSION

...or BEEP ON ROAM

...or HANDOFF BY RCL

...or FLASH MODE

...or RESET TO FACT DFLT.

1. Press ▼.

2. Enter a Base Station ID (1 or

Note RWIU 1, 2, or 3 cannot lock uniquely to Base

Station 0 (zero).

...or 0 to restore a handset to

normal operation.

1. Press ▼.

2. Press )&1. The software version displays.

BULKER

12: 15

UN IQUE

12: 15

SOFTWARE

VERSION

12: 15

Maintenance and Troubleshooting

Maintenance

Strata AirLink Installation Guide 5/00 75

➤To use the Beep On Roam feature

➤To use the Handoff by Recall feature

1. Press ▼.

2. Press )&1

...or )&1 again.

3. Press (1'

...or ▼ to go the next

password protected function.

1. Press ▼.

2. Press )&1.

...or )&1 again.

3. Press (1'

...or ▼ to go the next

password-protected function.

BEEP ON

ROAM

12: 15

BEEP ON

ROAM ON

12: 15

BEEP ON

ROAM OFF

12: 15

HAND OFF

BY RCL

12: 15

HAND OFF

RCL ON

12: 15

HAND OFF

RCL OFF

12: 15

Maintenance and Troubleshooting

Maintenance

76 Strata AirLink Installation Guide 5/00

➤To reset to factory defaults

Upgrade Base Stations

CAUTION! This procedure should only be performed if technical support requires it.

Attempting the procedure without technical support, could destroy the system.

1. Press ▼.

2. Press )&1.

1. From the Desktop Toolbar,

click Status.

Monitor the upgrade by viewing the status messages as the

BSIA powers up.

RESET TO

F ACTDFLT

12: 15

RESET

DONE

12: 15

3496

Maintenance and Troubleshooting

Maintenance

Strata AirLink Installation Guide 5/00 77

2. From the Desktop Toolbar,

click Upgrade.

3. From the Select software to

be uploaded: dialog box,

highlight the file and click

OK.

4. From the Software Upgrade

screen, click OK.

The BSIA boots automatically.

Note If the BSIA does not boot automatically within a

few seconds, which occurs sometimes during the

initial upgrade, press the reset button on the BSIA.

A series of screens display:

♦Upgrade of the BSIA software:

♦Upgrade of the Base Station software:

3279

3497

3492

3493

3494

Maintenance and Troubleshooting

Maintenance

78 Strata AirLink Installation Guide 5/00

♦Normal failure of the Base Station upgrade:

Important! At this point in the upgrade process, input the

UTAM system activation code.

5. From the Software Upgrade

screen, click OK.

6. From the Status menu bar,

highlight UTAM and pull

down its menu.

7. From the UTAM pull-down

menu, select Get UTAM

Inputs From Strata AirLink.

Important! Make a note of the BSIA serial number and

input codes before calling the Strata AirLink

Activation Desk because the staff will ask for

these numbers.

3495

3483

3484

3485

Maintenance and Troubleshooting

Maintenance

Strata AirLink Installation Guide 5/00 79

8. Call the Strata AirLink

Activation Desk, (949) 598-

4980 for the activation code.

Note The hours of operation are: Monday through Friday,

8:00 a.m. to 5:00 p.m., Pacific Standard Time.

After the BSIA serial number and input codes are given to

the activation desk, the technician will give you the UTAM

system activation code.

9. Close the Get UTAM Inputs

From Strata AirLink window.

The Status window displays.

10. From the Status window,

highlight UTAM and pull

down its menu.

11. From the UTAM pull-down

menu, select Send UTAM

Activation Code to Strata

AirLink.

12. In the UTAM Activation

Code dialog box, enter the

UTAM Activation Code and

click OK.

The message “Wireless system has been activated” is

displayed at the bottom of the Status window.

Important! The UTAM code must be installed in one hour

or a new one is required.

3486

3488

3487

Maintenance and Troubleshooting

Maintenance

80 Strata AirLink Installation Guide 5/00

Normal LED indications display on the BSIA (PWR and

Master LED ON) and Base Stations (PWR LED ON).

Several messages display (shown at the right) on the PC

screen as Strata AirLink Manager tests the installation.

Important! If the message “Waiting for Wireless

Manager” does not appear in the Status

window before the progress bar times out, or

LED S2 remains lit after a reboot, the BSIA

has not been upgraded. Repeat Substeps

1~12.

3491

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Strata AirLink Installation Guide 5/00 81

Troubleshooting

System Power, Polarity, and Continuity

It is important to check all power sources, polarity, and continuity before any other troubleshooting

begins. Quickly check the LEDs. Check the polarity of the system by ensuring that all transmit and

receive pairs are consistently wired throughout the system. Sometimes switching pairs at the Base

Station solves a problem quickly.

Components

If only one system component has a problem, try replacing it with a known good one. For

example, switch Base Stations, RWIUs, BSIAs, ALMs, or handsets to see if problems persist.

Communications

To check for communication errors (for example, serial port failure), perform a software version

query of the Base Station from the software. If the system does not respond to the query, check the

cables.

RF Link Termination

The handset can lose its signal from the Base Station because of reduced power, interference, or

stepping out of range. Verify that the battery is fully charged and the handset is in range of a Base

Station.

Noisy Circuits

If users complain about noisy circuits or problems with dial tone, try switching the user to another

circuit on the office telephone system. If a circuit is not operating at all, use a installer test set to

check continuity throughout a system.

DC Resistance

The distances between the system and its Base Stations (see Table 28), whether using line power or

a local power supply, can be exceeded during an installation. The distances are reflected in the

resistance of the line. For specific BSIA information, see “To measure the DC resistance” on Page

86, and for the RWIU, see “” on Page 95.

System Reset

As a last resort, sometimes resetting the system clears up system problems. Before resetting the

system, collect as much information as possible in the current log file. Get traffic statistics reports,

call status reports, line and Base Station status reports, and alarm reports, if available. Use the Save

As command to save the log file.

Activation Code

If the UTAM activation code has not been uploaded, the Base Stations will not operate (refer to

“Set Up Temporary Installation” on Page 13 for more information). Contact Strata AirLink

Activation Desk at (949) 598-4980 for the code between the hours of 8:00 a.m. and 5:00 p.m.

(Pacific Standard Time), Monday through Friday. Voice mail is available for messages after hours.

Maintenance and Troubleshooting

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82 Strata AirLink Installation Guide 5/00

Base Station

The Base Station has five LEDs (see Figure 30).

Four LEDs on the left indicate error conditions

during power on, reset, and during the

diagnostic tests that run during normal

operation. The green LED on the right is the

power indicator.

Power On/Reset

Table 23 explains how to interpret Base Station

LED readings that occur during power on or

reset. The LEDs must be read in combination to

understand their meaning. The footnotes to the

table contain troubleshooting suggestions.

Table 23 Base Station LEDs during Power On/Reset

Failed Test Red LEDs (In Combination)

1234

Memory test 11

1. Indicates a Base Station failure in most cases. Check cable connections or replace transmit/receive cables or local

power supply.

Off Off Off Blinking

Memory test 21Off Off Blinking Off

Memory test 31Off Off Blinking Blinking

Base Station Interface/processor test1Off Blinking Off Off

Base Station Interface external communication test2

2. Check whether the Base Station transmit/receive cables enable another Base Station to initialize.

Off Blinking Off Blinking

ASIC test3

3. Verify power supply.

Off Blinking Blinking Off

Frequency test4

4. Test the Base Station on the another BSIA or RWIU Base Station port and with good transmit/receive cables.

Off Blinking Blinking Blinking

Vocoder Initialization test1Blinking Off

Vocoder # (0–3)

0:Off Off

1:Off On

2:On Off

3:On On

Signaling channel test5

5. Reset the BSIA.

Blinking Blinking Off Off

Memory flash test4Blinking Blinking Off Blinking

12345

Error Condition

LED (red)

3002

Power LED (green)

Figure 30 Base Station LED Location

Maintenance and Troubleshooting

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Strata AirLink Installation Guide 5/00 83

Normal Operation

Table 24 explains how to interpret Base Station LED readings that occur during self- diagnostic

tests that run during normal operation. The LEDs must be read in combination to understand their

meaning. The footnotes to the table contain troubleshooting suggestions.

Replace Defective Base Station

1. Disconnect the transmit and receive cables and power supply, if applicable.

2. Lift the Base Station off the mounting screws.

3. Mount the new Base Station and connect the cables and power supply, if applicable.

4. If the Base Station does not come online within a minute, perform a software upgrade using

the latest version of software. See “Upgrade Base Stations” on Page 76.

Table 24 Base Station LEDs during Normal Operation

Test Failed Red LEDs (In Combination)

1234

ASIC test1

1. Test the Base Station on another BSIA or RWIU Base Station port and with different transmit and

receive cables.

Off Off Off On

Phase lock loop lock test2

2. Reset the Base Station on the other BSIA or RWIU. Reset a Base Station by plugging/unplugging

its transmit or receive cable. Reset all Base Stations by resetting the BSIA.

On Off On Off

Vocoder test2Off On

Vocoder # (0–3)

0:Off Off

1:Off On

2:On Off

3:On On

Synthesizer unlock test3

3. Test Base Station transmit/receive cables by replacing the Base Station with a functional one.

On Off Off On

Waiting for configuration test4

4. Ensure that the system has been activated or check the BSIA or RWIU configuration. Also try

resetting the BSIA.

Off On On Off

Phase lock loop initialization test2Off On Off Off

Base Station Interface clock test2On On Off Off

Receive loss2Off Off On On

Loss of control channel5

5. Check for RF interference.

On Off Off Off

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84 Strata AirLink Installation Guide 5/00

Handset

Table 25 lists handset symptoms and possible solutions.

Table 25 Handset Troubleshooting

Symptoms Possible Solution

Called party can hear but

cannot be heard.

Conversation broken up.

Handoff clicks occur during

conversation.

The handset signal strength is inadequate. Try moving closer to a Base

Station. If the problem is reported by many users, try moving the Base

Station to a location that provides better coverage.

For best results the signal strength icon should show three to five bars.

The (BER) test should report Good or Max results. See BER testing on

Page 16 for instructions on how to perform this test.

Display does not contain date,

time and signal strength.

The handset is not locked onto a Base Station. Try powering off and on

or moving to another location closer to a Base Station.

Note It may take up to a minute for the full display to appear.

If the problem persists, check system and handset ID configuration.

These symptoms could also occur if the BSIA, RWIU, or Base Station is

being reset.

Off-hook icon ( ) flashes

when &$// is pressed;

Handset operated correctly and

now cannot make calls.

The handset ESN is improperly configured. Fix this problem by:

1. Reprogramming the handset with proper system and handset IDs.

2. Changing the handset ID configured for the handset to any valid ID

not already in use.

3. Changing the handset ID in the User Database to match the ID

programmed in the handset.

4. Making a call on the handset to store its ESN in the BSIA or RWIU.

5. Installing the ALM.

6. Performing a maintenance check (system maintenance busy) and

loop start line status is activated.

Invalid ESN reported for

handset (alarm).

The same handset ID and system ID were programmed into two

telephones and databases, and the handset ESNs were associated with

the wrong analog line when the first telephone call was made. Fix this

problem by:

1. Locating both handsets and correcting the databases.

2. Checking the handset ID configuration in both handsets to make

sure they are correct.

3. Changing the ID in the handset and making another call (corrects

the ESN configuration for that handset).

4. Correcting the configuration for the handset that reported the invalid

ESN. Follow these steps:

●Open the User Database and change the handset ID configured

for the handset to any valid ID not already in use.

●Change the handset ID in the User Database to match the ID

programmed in the handset.

●Make a call on the handset to store its ESN.

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Strata AirLink Installation Guide 5/00 85

Battery

Table 26 lists symptoms of battery problems and possible solutions.

No dial tone.

Make sure the handset is locked and check the volume level. If the

problem remains, the handset is not locked onto a Base Station. Try

powering off and on or moving to another location closer to a Base

Station.

Check the analog line with a installer’s test set to ensure the telephone

system is operating properly. If it is, check the wiring between the BSIA

or RWIU and the telephone system.

Check the BSIA, RWIU, or Base Station for a reset condition because

this will interrupt the dial tone.

Weak or delayed dial tone.

Check the handset volume level. Make sure to align the handset with the

ear rather than mouth and don’t watch the display.

Consider using the predial method to make calls by dialing the number

and pressing &$// (rather than pressing &$// and waiting for dial

tone).

NO SERVICE! message.

The handset is not locked and it is out of range or all eight channels of

the Base Station are being used for other calls. Try powering off and on

or moving to another location closer to a system Base Station.

Check the BSIA, RWIU, or Base Station for a reset condition because

this will cause the NO SERVICE! message.

Reset the handset to the factory defaults.

SYSTEM BUSY message.

The handset is locked onto a Base Station and &$// was pressed, but

the Base Station did not respond. One or more Base Station channels

could be in a maintenance busy state or the handset may not be locked

well enough to complete the request for service.

Unexpected digits in display.

It is easy to inadvertently press keys on the handset when the handset is

not in use. Use the lock feature. To clear digits from the display, use

&/5.

Table 26 Battery Troubleshooting

Symptom Possible Solution

Battery has reduced talk/standby

time.

Try discharging and recharging the battery using the instructions 86.

The handset has been left unpowered for a long period of time and

has drained.

Make sure users are not removing batteries from the charger base

before the green LED appears. The handset battery strength icon

shows full power after a short period of charging.

Complete the full charging cycle before using the batteries. Users

should also use the handset during the day and recharge it at the

end of the day, rather than performing intermittent charging during

the day.

Charger has green flashing LED. Try recharging the battery. If the problem continues, replace the

battery.

Table 25 Handset Troubleshooting (continued)

Symptoms Possible Solution

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86 Strata AirLink Installation Guide 5/00

Charger Base

The Charger Base charges the handset and a spare battery. Do not have to remove the battery from

the handset to charge it. The LEDs indicate the status of the charging process as shown in Table

27.

BSIA System

Reports

Strata AirLink Manager generates reports with troubleshooting information. Some of the reports

are:

♦Alarm conditions

♦Traffic statistics

♦Line, channel, and call status

Analog Line Continuity

To check the analog line continuity throughout the system, use an installer test set at individual

MDF/IDF locations. Check for any bridge taps on the Base Station transmit/receive cables and

remove. Check all punch downs and cable connections.

DC Resistance

The distances between the system and its Base Stations (see Table 28), whether using line power or

a local power supply, can be exceeded during an installation. The distances are reflected in the

resistance of the line.

➤To measure the DC resistance

1. Use a digital multimeter that has resistance measuring capability in ohms and a basic accuracy

of better than one percent.

2. Use an RJ-11 female-to-female line adapter.

3. Ensure that all permanent wiring is done and all primary protectors are installed, if required.

For information on primary protection requirements for UL1459 compliance in the United

States, see “Primary and Secondary Protectors” on Page 102.

Table 27 Charger Base LED Indications

LED State Meaning

Red

Steady Battery is rapid charging.

Flashing Internal battery fault. Charge the battery again. If the problem

persists, replace the battery.

Green

Steady Battery is charged and ready.

Flashing

Battery is charged, but it could have reduced standby/talk time.

Try repeated rapid charging to rejuvenate the battery. Replace

the battery, if this fails to remedy the situation.

Amber

Steady The charger is evaluating the handset or battery state, or waiting

for one battery to complete charging.

Flashing

Short circuit or over-discharged battery is detected. Make sure

contacts are clean and allow the battery to remain in the charger

until rapid charging starts and completes.

Amber/green Alternate flashing Battery is discharging.

Maintenance and Troubleshooting

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Strata AirLink Installation Guide 5/00 87

4. Disconnect the BSIA from power.

5. Disconnect the 25-pair cables from P1 and P2 on the BSIA.

6. Disconnect the transmit and receive cables from the Base Station and connect them into each

end of the RJ-11 line adapter.

7. Set the multimeter to the ohms scale.

8. To check the distance to Base Station 1, connect the multimeter probes between pins 20 and 46

of the 25-pair cable that connects to P1 on the BSIA. If no reading or a high resistance is

reported, measure between pins 20 and 21. A reading should register at only one of the pairs

and must be less than the values listed in Table 28.

9. Based on which pins returned a valid reading in Step 8, check readings between the following

pairs:

♦Valid reading pins 20/46 – measure pins 21/45

♦Valid reading pins 20/21 – measure pins 45/46

The readings between the measured sets of pins should be similar.

10. To check the distance to Base Station 2, connect the multimeter probes between pins 24 and

50. If no reading or a high resistance is reported, measure between pins 24 and 25.

Note A reading should register at only one of the pairs and must be less than the values listed in

Table 28.

11. Based on which pins returned a valid reading in Step 10, check readings between the following

pairs:

♦Valid reading pins 24/50 – measure pins 25/49

♦Valid reading pins 24/25 – measure pins 49/50

The readings between the measured sets of pins should be similar.

12. If the multimeter reports no reading or high resistance, check the readings between any of the

other pins specified in Steps 8~11.

If readings after performing Step 9 are correct, the transmit and receive pairs are probably

reversed or shorted somewhere in the installation. If not, there are open connections

somewhere in the installation; check and correct all punch-down connections and repeat Steps

8~11.

Table 28 Cable DC Resistance

Input

Power

Wire

Gauge

Maximum DC Resistance

Allowed for 2,000 feet

Line 22, 24, or mixed 98 ohms

Local 22 66 ohms

24 104 ohms

Maintenance and Troubleshooting

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88 Strata AirLink Installation Guide 5/00

Status Window

To diagnose problems, there are several reports available that are:

♦Base Station channels status

♦Loop start lines status

♦Call status

♦Critical alarms

A software query can be performed also, or as a last resort, the BSIA can be rebooted from the

Status Window.

Alarms

Table 29 lists possible alarms by its displayed number.

Table 29 Alarm Descriptions by Number

Alarm #

(decimal)

Alarm #

(hex) Description

48 30

NO_MSG_BUFFER_AVAILABLE

The BSIA attempts a system reboot after this alarm occurs. If the system

cannot reset, press the reset button to the right of the LEDs. If the problem

persists, contact Toshiba.

49 31

SMX_OS_ERROR

The BSIA attempts a system reboot after this alarm occurs. If the system

cannot reset itself, press the reset button to the right of the LEDs. If the

problem persists, contact Toshiba.

50 32 UTAM_CHECK_FAIL_SYSTEM_CLOCK

51 33 UTAM_ACTIVATION_NEEDED (UTAM_CHECK_FAIL_NORMAL)

Contact Toshiba for an UTAM activation code.

138 8A

INVALID_HSID_FROM_BS

A handset with invalid handset ID, but valid system ID, tried to make a call.

Compare the handset ID against the user database in the Strata AirLink

Manager and ensure that they match.

153 99

INVALID_INCOMING_BCC

A bad connection exists between the BSIA and Base Station. Check the

cable.

161 A1

INVALID_ESN

A handset with invalid Electronic Serial Number (ESN) tried to make a call.

Check the system settings database in the Strata AirLink Manager software

against the handset ESN. Ensure that they are the same.

186 BA UTAM_ACTIVATION_NOT_NEEDED

The UTAM activation code is not required.

194 C2 NO_BS_SANITY_RESPONSE_RECEIVED

Check the cable connections between the BSIA and Base Station.

203 CB

FAILURE_IN_BS_SW_UPGRADE

The software upgrade process failed. Check the cable connections between

the PC and BSIA and try again.

Maintenance and Troubleshooting

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Strata AirLink Installation Guide 5/00 89

Critical Alarm Relay

When a critical alarm is detected, a relay on the BSIA is triggered and LED S3 flashes. The relay

activates an external alarm, if one is installed (see installation instructions and specifications in

“Step 3: (Optional) Activate External Critical Alarm” on Page 21).

To reset the alarm relay and determine the cause of the critical alarm, check the critical alarm

report in the Strata AirLink Manager. Checking the critical alarm report also stops the flashing

LED.

LEDs

There are LEDs on the BSIA (controller) that give continuous system status and assist in

diagnosing symptoms. When the BSIA system is powered on, all BSIA LEDs except for PWR,

RLOS1, and RLOS2 go through these changes:

♦LEDs are lit for one second to show that they all work.

♦LEDs turn OFF for a brief moment.

♦LEDs light again.

♦Each LED is turned OFF as the LED passes the test.

♦If an LED remains lit after the boot tests complete, one or more hardware integrity tests have

failed. Call processing software usually starts even if some of the tests fail, although some

failures prevent call processing software from starting.

♦The MASTER LED remains lit during boot up because it does not respond to a boot test.

♦The PWR LED is always lit when the BSIA has power. The RLOS LEDs flicker during boot

tests and are lit when there is a problem with Base Station connections.

204 CC

TIMEOUT_IN_BS_SW_UPGRADE

The software upgrade process failed. Check the cable between the PC and

BSIA and try again.

207 CF

INVALID_MSG_BEFORE_UTAM_ACTIV

The system must be UTAM activated. See “Set Up Temporary Installation” on

Page 13.

208 D0 UTAM_ACTIVITION_CODE_IS_OLD

256 D9

INCOMPATIBLE_BS_SW_VERSION

The software version of one of the Base Stations is not compatible with the

BSIA software. Upgrade the system software.

N/A N/A

UTAM_ACTIVATION_FAILED

A failure occurred during the UTAM activation process. A new UTAM

activation code is needed. Contact Toshiba Activation Desk at (949) 598-

4980.

Table 29 Alarm Descriptions by Number(continued)

Alarm #

(decimal)

Alarm #

(hex) Description

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Table 30 explains the meaning of the LED states during boot up and normal operation.

Table 30 BSIA LEDs during Boot Up and Normal Operation

Meaning When Lit

Bottom

Label

Top

Label Color Boot Up Normal Operation

POWER Green The power is on.

9 MASTER Yellow This LED should always be lit.

8BUSY1Green

The test that checks the

integrity of the connection to

Base Station 1 failed.

One or more channels on Base

Station 1 are busy. If flashing, a

software upgrade is in process.

7RLOS1Red

Loss of synchronization occurs on Base Station 1 because of poor

connection, bad cable, Base Station or BSIA failure.

6BUSY2Green

The test that checks the

integrity of the connection to

Base Station 2 failed.

One or more channels on Base

Station 2 are busy.

5RLOS2Red

Loss of synchronization occurs on Base Station 2 because of poor

connection, bad cable, Base Station failure, BSIA failure; or the

Second Base Station Service Enabled parameter is set to TRUE in

the System Settings database when the system has one Base

Station only.

4S3Yellow

The test that checks the

integrity of the real time clock

failed.

If flashing, a critical alarm has

occurred.

3S2Yellow

The test that checks the

integrity of call processing

software stored in non-volatile

memory failed. Try reloading the

software (see “(Optional)

Activate External Critical Alarm”

on Page 21).

2S1Yellow

The test that checks the

integrity of boot software stored

in non-volatile memory failed

because there is a hardware

failure.

1S0Yellow

The test that checks volatile

memory failed because there is

a hardware failure.

Maintenance and Troubleshooting

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Strata AirLink Installation Guide 5/00 91

Replace Defective Handsets

Log Files

The Strata AirLink Manager creates log files that open in any text editor for viewing. If the log file

has blank lines when opened, Strata AirLink Manager is running in the background. Close the

software and re-open the log file.

Communication errors (PDQ Comm) occur in the log file when the BSIA is powered on. This has

no effect on performance.

If the log file has information about the boot software instead of the Base Station software after an

upgrade or when querying the software, try querying the BSIA software version before querying

the Base Station software.

1. Go to the Configure Window.

2. Pull down the Select

Database menu and click

User Database.

3. From the User Database

toolbar, click Get.

Current information displays.

4. Highlight the handset ID to

be replaced and delete the ID.

5. From the User Database

toolbar, click Send.

Strata AirLink Manager prompts for confirmation.

6. Click OK. The new data is uploaded.

7. Input the original handset ID. Important! Enter the new SID and HID in the handset by

accessing System Configuration ( +

)&1).

8. From the User Database

toolbar, click Send.

Strata AirLink Manager prompts for confirmation.

9. Click OK. The data is uploaded.

10. Go off-hook and press

&$//.

New ESN is locked into the BSIA.

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Error Messages

There are several error messages that can occur during the initial configuration process and data

uploads. Most are self-explanatory. A brief description of each is in Tables 31 and 32.

Table 31 System/Base Station ID Troubleshooting

Error Message Possible Solution

When alpha characters are input instead of numeric

characters, this displays:

Click OK and input numeric values.

When adding a Base Station and a word was

entered that Strata AirLink Manager does not

recognize in the Second Base Station Service

Enable field, the following displays:

Click OK and input TRUE or FALSE.

If incorrect DTMF cycle duration ranges have been

input, these display:

Click OK and enter the proper number.

3269

3278

3262

3263

Maintenance and Troubleshooting

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Strata AirLink Installation Guide 5/00 93

Table 32 BSIA Troubleshooting

Error Message Possible Solution

When uploading data, if this error message

displays:

Check the serial port and try again. If it still fails,

contact the System Administrator.

If these error messages display during UTAM

activation or a software upgrade:

●BSIA off-line

●System did not boot

●Critical alarm #48

Reset the BSIA immediately to clear all errors and

try again.

If this error message: “Corrupt Msg from BSIA. Msg

length = 31. Pls try again” or “ALM #200. Invalid

msg during Base Station sw upgrade” displays

Try the upgrade again.

If the Strata AirLink Manager loses its

communication link with the BSIA Restart the software to re-establish the connection.

3283

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94 Strata AirLink Installation Guide 5/00

RWIU System

LEDs

There are two LEDs for each Base Station jack on the WWIS, and two on the RWIU for the

external power jack and system. The Base Station LEDs are for the transmit and receive sides of

the Base Stations.

If the LEDs are OFF, they are linked and working. If they are ON, there could be a problem with

the cabling or battery. The power LED should be on and the system LED should be blinking. This

means that the system is properly linked and working.

If any Base Station is not used, its jumper on DIP switch S1 should be off. If S1 is on, the two

LEDs will remain lit and the RWIU will try to initialize that Base Station every 40 seconds.

Replace Defective Handset

1. From the Desktop toolbar,

click the Config icon.

2. Click General Settings.

3. Get current handset IDs.

4. Highlight the defective

handset ID and press Del.

5. Input the new handset ID.

6. Click OK.

7. Go off-hook and press

&$//.

New ESN is locked to the RWIU.

3348

4149

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Strata AirLink Installation Guide 5/00 95

Measure DC Resistance

1. Use a digital multimeter that has resistance measuring capability in ohms and a basic accuracy

of better than one percent.

2. Use an RJ-11 female-to-female line adapter.

3. Ensure that all permanent wiring is done and all primary protectors are installed, if required.

For information on primary protection requirements for UL1459 compliance in the United

States, see “Primary and Secondary Protectors” on Page 102.

4. Disconnect the RWIU from power.

5. Disconnect the cables from Base Station 1, 2, 3, and 4.

6. Disconnect the transmit and receive cables from the Base Station and connect them into each

end of the RJ-11 line adapter, creating a loop.

7. Set the multimeter to the ohms scale.

8. To check the distance to Base Station 1, connect the multimeter probes between pins 1 and 5 or

1 and 6, depending on the cable polarity.

9. Connect the probes between 2 and 5 or 2 and 6.

Note A reading should register at only one of the pairs and must be less than the values listed in

Table 33.

10. Repeat Steps 4~9 to check all the Base Stations.

11. If the multimeter reports no reading or high resistance, check the readings again.

If the readings are correct after performing Step 9, the transmit and receive pairs are probably

reversed or shorted somewhere in the installation. If not, there are open connections

somewhere in the installation; check and correct all punch-down connections and repeat Steps

4~9.

Table 33 Cable DC Resistance

Input

Power

Wire

Gauge

Maximum DC Resistance

Allowed for 2,000 feet

Line 22, 24, or mixed 22/24 98 ohms

Local 22 66 ohms

24 104 ohms

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Strata AirLink Installation Guide 5/00 97

Appendix – Specifications

This appendix covers the following:

♦Base station specifications

♦Handset specifications

♦Grounding requirements

♦FCC

♦UTAM, Inc.

♦Underwriters Laboratories (UL)

Base Station Specifications

The following tables list the Base Station and power supply specifications for both wireless

systems.

Table 34 Base Station

Item Description

Dimension 13.25 x 13.25 x 2.5 inches

Weight 4 lbs., 11.5 oz.

Temperatures Operating: 0°~40°C

Storage: -10°~70°C

Channels 8 duplex, 1 control

Antennas 4

Antenna Gain 4 dBi maximum, 3 dBi typical

Mount Ceiling or wall

Wiring Distances from BSIA/RWIU

Line Power:

1,186 ft. (24 AWG)

2,985 ft. (22 AWG)

Local Power:

3,280 ft. (22 and 24 AWG)

Modulation p/4 differential (QPSK)

Gross Bit Rate 384 kbs (QPSK)

Access Method FDMA/TDMA/TDD

Appendix – Specifications

Handset Specifications

98 Strata AirLink Installation Guide 5/00

Handset Specifications

Power Requirements

Peak Transmission: 80 milliwatts

Average Transmission: 40 milliwatts

From PBX: 6.5~13 watts

For remote power: 13 watts at 2,300

feet

Input: -48VDC line power; +5.2VDC

local power

Consumption: 11.5 watts (-48VDC)

from the PBX

Miscellaneous Line powered, local power option,

voice scrambling.

Table 35 Base Station Power Supply (Local Power Option Only)

Name Description

Dimensions 5 x 3 x 2.25 inches

Weight 15.5 oz. without cable

Mount Desktop

Power

Input:

115/230VAC

0.6/0.3 amps (50/60 Hz)

Output:

5.2V at 2.5 amps (20 watts maximum)

Temperatures Operating: 10°~40°C

Storage: 0°~50°C

Table 36 Handset

Name Description

Dimension 6.125 x 2.25 x 1.125 inches

Weight 6.4 oz. with battery

Transmission Peak: 80 milliwatts

Average: 5 milliwatts

Antenna 1 internal

Antenna Gain 3 dBi maximum, 2 dBi typical

Modulation π/4 (QPSK)

Temperatures

Operating: 0°~40°C

Storage: 0°~50°C (without battery)

-10°~70°C (with battery)

Ringer Types: 8

Volumes: 3, plus mute

LCD 2 lines and 9 characters

Table 34 Base Station(continued)

Item Description

Appendix – Specifications

Grounding Requirements

Strata AirLink Installation Guide 5/00 99

Grounding Requirements

Table 37 provides the recommended gauges for the distances between the system and the master

ground bus of the office telephone system. The proper gauge wire ensures that DC resistance does

not exceed 0.25 ohms.

FCC

The Strata AirLink wireless telephone system operates under the FCC Part 15 rules for Unlicensed

Personal Communications Service (UPCS) equipment in the 1920~1930 MHz band.

Note Part 15 ID numbers for the Base Station (BS) and handset are BS-CJ6DT-WRLS-BS-01

and HS-CJ6DT-WRLS-HS-01, respectively. The system complies with UL1459 for safety,

and the compliance ID is C86-0345.

Part 68

The Strata AirLink Wireless telephone system complies with Part 68 of FCC rules. Product labels

contain, along with other information, the FCC registration number. This information must be

provided to the telephone company if they request it.

Note The FCC Part 68 registration number is 5RYISR-23723-WC-T, and the Ringer

Equivalence Number (REN) is 0.6B.

An FCC-compliant telephone cord with modular plug is provided with the system hardware. This

equipment is designed for telephone networks or premises wiring using a compatible modular jack

that is Part 68 compliant.

If the wireless equipment causes harm to the telephone network, the telephone company will give

advance notification. If advance notice is not practical, the telephone company will give

notification as soon as possible. Along with the notification, the telephone company will advise of

the right to file a complaint with the FCC, if necessary.

To report trouble with the wireless equipment, please contact Toshiba America Information

Systems, Inc., Telecommunications Systems Divisions in Irvine, CA, (949) 583-3700 for repair

and/or warranty information. If the trouble is causing harm to the public telephone network, the

telephone company can request that the wireless equipment be removed from the network until the

problem is resolved.

Important! Repairs must be made by an authorized representative or the warranty is void.

Table 37 Ground Wire Requirements

StrataAirLink:Distance

Between

BSIA/RWIU & Ground

Recommended

Gauge

0~18 feet 16 AWG

0~30 feet 14 AWG

0~46 feet 12 AWG

0~73 feet 10 AWG

0~113 feet 8 AWG

Appendix – Specifications

UTAM, Inc.

100 Strata AirLink Installation Guide 5/00

Do not install the wireless equipment on public coin service provided by the telephone company.

Connection to party line service is subject to state tariffs. Contact the state public utilities

commission for information.

It is recommended that an AC surge arrestor be installed in the AC outlet to which the wireless

system is connected. This prevents damage to the equipment caused by local lightning strikes and

other electrical surges.

The wireless system provides access to interstate providers of operator services through the use of

equal access codes. Modifications by aggregators to alter these capabilities is a violation of the

telephone operator consumer services improvement act of 1990 and Part 68 of the FCC Rules.

Part 15

This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to Part 15 of the FCC Rules. These limits provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in

accordance with this chapter of the Strata DK Installation and Maintenance Manual, it can cause

harmful interference to radio communications.

Important!

●Changes or modifications not expressly approved by Toshiba America Information

Systems, Inc. can void the authority to operate the equipment.

●The 25-pair cable that connects the BSIA to an MDF must be shielded to meet FCC

emissions limits under Part 15 Class A.

UTAM, Inc.

The Strata AirLink system operates in the 1920~1930MHz band, and microwave services are also

offered in this band. The FCC has designated UTAM, Inc. to coordinate the transition of

microwave services to other frequency bands and the installation of new UPCS equipment, which

includes the wireless system, until all microwave users are cleared from the band.

Each device requesting FCC certification must have an affidavit from UTAM stating that the

device meets the requirements of Rules 15.307(d), (e), and (h), regarding UTAM location

verification and disablement. The basic mandatory requirements are:

♦The handset must not transmit when it is not within the coverage area of any system Base

Station.

♦A Base Station must not begin operation until it is UTAM confirmed and attached to a

permanent structure such as a building so that it cannot be easily relocated.

♦If the system is removed from its original installed location and re-installed at another

location, the system must not begin operation until the new location is UTAM confirmed.

The Frequency Coordination Service Request (sample on Page 101) must be completed and sent to

UTAM before activation of the system. Contact the Strata AirLink Desk at (949) 598-4980 for

more information between the hours of 8:00 a.m. and 5:00 p.m. (Pacific Standard Time), Monday

through Friday. Voice mail is available for messages after hours.

Appendix – Specifications

UTAM, Inc.

Strata AirLink Installation Guide 5/00 101

UTAM FREQUENCY COORDINATION SERVICE REQUEST

DO NOT WRITE BELOW THIS POINT

Part 1 - Installation Status

Type of Request (circle one): New-Permanent/New-Temporary/Reiteration/Removal/Relocation

Installation Date:

If Temporary, Proposed Activation Date: Removal Date:

Part 2 - Dealer Information

Dealer Name: Telephone:

Dealer Contact: Fax:

Part 3 - Site Information

Customer Name: County of Installation:

Street: Customer Contact:

City: Customer Contact Telephone:

State: Zip: Customer Contact Fax:

Part 4 - Equipment Information No. of BSIA Controllers:

No. of Base Stations (antennas) Inside: Outside: No. of Handsets:

Max. Height (inch/feet) and/or Floor of Base Stations Inside: Outside:

Part 5 - System Information

UTAM ID: BSIA CJ6CCLMU00022 Base Station: CJ6DT-WRLS-BS-01 Handset: CJ6DT-WRLS-HS-01

Band: Isochronous Power/Device (mW) - Fixed: 40mW Mobile: 5mW

Building Loss: Unknown Max. Horizontal Distance: 2,000 ft. (default)

Latitude: Longitude:

Zone 1 or Zone 2: FIPS No.:

PFC ID (if not a new site) UTAM Site ID:

Part 6 - Approvals

Jeff Parkin Telephone: (949) 598-4980

Name/Signature of Company Rep./Coordinator: Fax: (949) 583-3097

Title: Primary Frequency Coordinator Date:

UTAM Member Contact (if different from above): Paul Keith

Appendix – Specifications

Underwriters Laboratories (UL)

102 Strata AirLink Installation Guide 5/00

Underwriters Laboratories (UL)

To ensure that installations are fully protected from fire hazards, UL1459 specifies primary and

secondary protectors for circuits that interconnect to the telephone network or cables that exit/enter

buildings.

Primary and Secondary Protectors

Protectors replace bridge clips when installed across two horizontal 66-block terminals. When

using 66-50 connector blocks, it is recommended that protector ITW Linx SCP-9 be used as the

secondary protector and out-of-building primary protector. It provides overvoltage protection of

600VAC or DC, overcurrent protection of 350 mA, and installs in series with the telephone loop.

Line circuits do not require protectors unless the circuit is cross-connected to out-of-building

circuits. In this case, it is recommended that ONEAC 6-AP200 protectors are used. This is a single,

block-mounted protector that provides both primary and secondary protection for out-of-building,

single-line circuits.

System Line Circuit Requirements

Line circuits do not require protectors unless the circuit is cross-connected to out-of-building

circuits. Out-of-building circuits require primary/secondary protectors, and it is recommended that

the ONEAC 6-AP200 be used. This is a single, block-mounted protector that provides both

primary and secondary protection for out-of-building, single-line circuits that are terminated to a

system.

Figure 31 Primary and Secondary Protectors

3004

MDF/IDF

Base Station 1

Pair 20

Pair 21

Base Station 2

Pair 24

Pair 25

WFC/P1

Pair 1

Pair 16

Pair 1

Pair 16

Telephone

System

BSIA

25-pair Cable

To ONS Analog

Line Unit

To OPS Analog

Line Unit

Double Punch Down

on System Side

ONS

OPS

Primary Protection (ONEAC 6-AP-200)

Bridge Clips (Not Protected)

ON-Premise Equipment

ONS =

OFF-Premise EquipmentOPS =

Strata AirLink Installation Guide 5/00 103

Glossary

Term Definition

ALM Analog Line Module - adds groups of 8 handsets to a maximum of 32.

Attenuation The loss of strength of an RF signal due to distance, antenna positioning, and

obstructions.

AWG American Wire Gauge - standard measuring gauge for non-ferrous conductors

(non-iron, non-steel).

Barrel jack A connector that is cylindrical and splices two lengths of thick Ethernet coaxial

cable.

Beep On Roam Causes an idle handset to beep when the Base Station it is locked onto changes.

Breakdown-rated Rated by the amount of voltage that breaks down the insulation between two

conductors.

BSIA Base Station Interface Adapter - The wireless system controller that

accommodates up to two Base Stations in the analog system and four Base

Stations in the digital system.

CCS Centi-Call Seconds - 100 seconds of telephone conversation.

CMOS Complementary Metal Oxide Semiconductor - technology that makes integrated

circuits known for requiring less electricity.

CPU Central Processing Unit - the brain of the computer.

DB9 Standard 9-pin RS-232-C serial port.

DB25 Standard 25-pin connector used for RS-232-C serial data communications.

DC Direct Current - flow of free electrons in one direction within an electrical

conductor.

Dial Tone Delay Time delay between pressing CALL and outpulsing DTMF tones.

DIN Duetsche Institut fur Normung.

DMA Direct Memory Access.

DTMF Dual-Tone Multi-Frequency.

DTMF Cycle Duration Duration of the full DTMF cycle (length of tone plus length of silence between

tones) for dialing and other telephone system operations.

DTMF Off Duration Duration of silence between DTMF tones.

EMI ElectroMagnetic Interference.

EPROM Erasable Programmable Read Only Memory.

Glossary

Erlang ~ WDT

Strata AirLink Installation Guide 5/00 104

Erlang A unit of measurement that equals 60 minutes of usage per line during the

busiest hour of the day.

ESN Electronic Serial Number.

FCC Federal Communication Commission.

FET Field Effect Transistor.

FT Inter-event Pause Duration of pause between events in the Feature Table.

FT Pause Duration Duration of pause events in the Feature Table.

Handoff by Recall A handset feature that enables the user to automatically hand-off between base

stations.

HID Human Input Device - a class of the Universal Serial Bus (USB), such as mouse,

keyboards, gamepads, and joysticks.

Hookflash Duration Duration of the hookflash in signaling the office telephone system.

Hz Hertz - a measurement of frequency in cycles per second. One hertz is one cycle

per second.

I/O Input/Output.

Init task A task that controls the sequence of card initialization and synchronizes it

according to the KSU and Base Station needs.

LED Light Emitting Diode.

Loop back A diagnostic test in which a signal is transmitted across a medium while the

sending device waits for its return.

PCM Pulse Code Modulator.

PUB Portable Unit Board - extracts the clock from the Base Stations.

RAM Random Access Memory.

RFI Radio Frequency Interference.

RJ-11 A six-conductor modular jack also called a plug.

RJ-45 An eight-pin connector used for data transmission over a standard telephone

wire.

RS-232-C A set of standards specifying various electrical and mechanical characteristics for

interfaces between computers, terminals, and modems.

RWIU/WWIS Interface Unit A proprietary digital PCB that interfaces directly to Toshiba Strata DK systems to

enable digital wireless capability.

RX Receive.

SMT Surface Mount Technology.

SRAM Static Random Access Memory.

Stop Ringing Time Length of time the RWIU waits after last detection of ring voltage on a line before

it stops the ring.

TX Transmit.

UART Universal Asynchronous Receiver/Transmitter.

VAC Voltage Alternating Current.

WDT Watch Dog Timer.

Term Definition

Strata AirLink Installation Guide 5/00 105

Index

about this guide

conventions,v

organization,v

related,vii

activation code,81

ALM removal,39

analog system line circuits,102

audio coverage test,15

base station

cabling distances,39

ceiling mount,17

power on/reset,82

power supply,48

set up,14

wall mount,17

batteries,72-73, 85

troubleshooting,85

beep on roam feature,75

BER test results,16

BSIA

activate UTAM,26

alarms,88

ALM removal,39

analog line continuity,86

base station addition,40

communications port change,41

controller specifications,38

critical alarm relay,89

DC resistance,86

error messages,92

initial configuration change,40

LEDs,89

log files,91

password change,40

program button sequences,32

replace defective handsets,91

reports,86

set system time and date,28

status window,88

system settings,29

wiring diagram,22

BSIA pinouts,38

BSIA system installation

activate external critical alarm,21

base station power supply,21

configure system,26

connect PC,23

connect power supply,23

copy upgrade software,25

install analog line module,19

run cable,20

charger base,86

charging batteries,72

communications,81

components,81

continuity,81

DC resistance,81

digital interface unit (RWIU/WWIS),57

discharging batteries,73

equipment list,12

erlang,10

handoff by recall feature,75

handsets

configure,31

lock,74

perform bit error rate (BER) test,15

Index

I ~ S

106 Strata AirLink Installation Guide 5/00

set up,14

store IDs,56

troubleshooting,84

how wireless calls take place,1

installation

activate external critical alarm,21

check your equipment list,12

stand-alone base station test stand,13

unpack the shipment,12

maintenance,71

manager software

BSIA,3

configuration window,3

desktop toolbar,3

status window,3

install,24

RWIU,4

desktop tool bar,4

mount base stations,16

noisy circuits,81

normal operation,83

password protection,73

PC port configuration,26

polarity,81

pre-installation,5

primary protectors,102

purchase additional equipment,13

replace defective base station,83

reset to factory defaults,76

RF link termination,81

ring back tones generator,64

RWIU

change base station numbers,69

change communication ports,66

change initial configuration,66

check RWIU/base station software

versions,67

LEDs,94

measure DC resistance,95

replace defective handset,94

reset base stations/RWIU,68

RWIU/WWIS interface unit,57

upgrade RWIU/base stations,68

view log messages,67

RWIU AirLink Manager

install,52

start,53

RWIU system installation

base station power supply,48

connect PC,52

connect power supply,48

DIP switches/jumpers on PCB,43

enable UTAM,55

enter handset IDs,54

initialize RWIU,52

install RWIU manager,52

install RWIU/WWIS into Strata DK,47

mount WWIS onto RWIU,45

program Strata DK,50

proper power factor,48

proper Strata DK slot configuration,45

run cable,47

set general settings,53

start RWIU manager,53

store IDs in the handset,55

RWIU/WWIS interface unit

backplane connector,61

protectors,63

serial line connector,64

signal attenuation obstruction,7

signal fading,7

software architecture,64

specifications,97

stand-alone base station test stand,13

Strata AirLink Manager

adding base stations,40, 66

changing the configuration,38, 66

installation,24

system,76, 97

suitable locations,13

system

component placement,6

configuration examples,8

configurations

base station,2

cubicles, walled offices, conference

rooms,12

Index

T ~ U

Strata AirLink Installation Guide 5/00 107

factory with adjoining offices,11

handset,2

manufacturing plant,11

multiple BSIA systems,9

multiple overlapping systems,10

single BSIA system,8

hardware/software requirements,6

line circuit requirements,102

password,57

polarity, continuity,81

power,81

reset,81

temporary installations,13

troubleshooting,71

activation code,81

base station,76, 83, 97

base station power on/reset,82

communications,81

component problems,81

DC resistance,81

defective base station,83

handset,84-85

handset password,73

noisy circuits,81

RF link termination,81

system,85, 88

reset,81

underwriters laboratory (UL),102

unpack shipment,12

upgrading base stations,76

UTAM

activation of codes,100

frequency coordination service request,101

Strata AirLink Wireless IG Air Link System Installation Guide

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